Best Western Hotel Karlaplan,  Stockholm

3.0/5  - based on 419 guest reviews.
Skeppargatan 82, 11459, Stockholm, Sweden - See map
+46 8 31 32 20 +46 8 31 32 21

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1 adult

 

Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 421 traveler reviews
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The Best Western Hotel Karlaplan is located in the heart of the exclusive Ostermalm area. We offer old charm with modern design. Our hotel offers 101 beautiful rooms. Designs from Versace and with exclusive beds from Jensen will make your stay extra comfortable. All rooms are equipped with wireless Internet, cable television and telephone. You will find most of the best things to see in Stockholm within walking distance from our hotel. We offer free entrance to Vanadisbadet (outdoor swimming pool) for all guests between May 1 -August 31. Enjoy your stay.

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Room 1

Guest reviews


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based on 421 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
38
Verygood
 
147
Medium
 
146
Poor
 
62
Horrible
 
28
Business Business 128
Couples Couples 120
Family Family 61
Friends getaway Friends getaway 47
Solo travel Solo travel 48
Cleanliness
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Rooms
Service
Sleep Quality
Value
Best Western Hotel Karlaplan,Stockholm
  • 3
    « Ok hotel, clean, average breakfast »

    The room I had was rather small - ok to spend the night but perhaps not a full day. I had a good bargain of the room and thus it was also price competetive. Breakfast was nice. But small things just draws down the rating - for example kettle on the room with tea bags but no instant coffee. Anyway, this is not a bad spot and especially if you have meetings close by but I would rate it a strong average.

    4
    « Comfortable, clean and centrally located. Receptionist very helpful »

    When I arrived the receptionist couldn't find any trace of my reservation ?? Not what you want to hear when you find yourself in a strange city. However the receptionist was very helpful and assured me that there was a room available. The room was clean and the bed very comfortable the bathroom spotless with a very good shower. Spoilt for choice at breakfast- ranging from cold meats and cheese to bacon and scrambled eggs.

    5
    « Fabulous staff! »

    Johan and Amir were amazing desk clerks! They went way above and beyond to make it an outstanding stay! Fabulous full breakfast and more! They provided power strips, printed documents, called a cab for us, met our special needs and more! We travel with a service dog and they were most accommodating!

    3
    « Ok, but not more! »

    First of all, it was freezing cold in Stockholm. My meetings were at Norrmalm. Best W Karlaplan was not best option, it required extensive walking or subway. The room was cold with no possibility to increase the heat and the bathroom floor was not heated. The el-plugs were by the floor, so in order to boil tea water or charge the phone, one had to climb undex ghe table. Superb breakfast though, but all in all considering the price - overpricef if u adk me!

    5
    « Excellent!!!! »

    Excellent, and absolutely recommended. Warm and well decorated rooms in a very quiet a beautiful area of Stockholm. Rich and tasty breakfast but the most important very gently and friendly people. Thanks Maria and all the stuff of the hotel for this wonderful stay in Stockholm. We will be back!!!!

    3
    « Just ok, but don't expect too much »

    Just an average hotel, off the beaten path. My room (single) was clean and cozy, but yet liliputian. There was no place on the desk to work on my laptop Bathroom was very basic, but clean. Breakfasts were very basic as well. On top of that there was not enough tables and I had to wait.

    2
    « A 2-stars hotel over-rated to 4-stars. »

    This hotel doesn't desserve its rating at 4 stars. Over-priced for what you get. Small rooms. Tiny dirty bathrooms. Amenities reduced to a bare minimum. The breakfast area cannot contain all guests (I had to wait 30 min to free some place). The breakfast itself is very frugal. The only consolation is that the staff were great and helpful.

    4
    « Great breakfast but poor storage space »

    The Best Western Hotel Karlaplan is situated in an upmarket part of Stockholm, a little way from the centre but easily within walking distance of the centre (I was walking on crutches and could manage it. It is also in a convenient position for the metro and the tourist bus at the Karlaplan itself, a short walk away. The Hotel serves no alcohol, but we were aware of this, and also aware of Sweden's alcohol prices - we brought our own in. The Good points: The staff were very polite, even with us landing at 10pm and checking in after 11 we found them to be polite and efficient. The bed was comfortable, but with no view, being in the basement, but we cannot argue with that at the price. The bathroom was clean and there was hot water available at any time of night. The public areas of the hotel were also clean and comfortable. The best point was the breakfast. Superb creamy scrambled egg, pancakes bacon and meatballs. If you want cold there is the whole smörgåsbord. You could not get a better breakfast. The negative points. There was no storage space other than a wardrobe with no shelving. OK if you hang everything up, but we are not in the habit of hanging pullovers or underwear. There needs to be somewhere to put these, there appeared to be drawers on the desk and in the bedside cabinet were fake, just drawer fronts with no working drawers. Then there is the electrical socket location. To plug in the kettle or our phone chargers meant crawling on hands and knees which I find difficult as I am disabled. You should not have to crawl to find sockets in ant case. The rook would be better served with a double bed instead of the king size, which left little room for walking around and instead having some flat storage space and reasonably places sockets. Its a shame because the hotel is otherwise excellent. But I have deducted a point because of these niggles.

    3
    « Nice hotel but not great for long stays »

    We are staying here for 7 days and they gave us the "family suite". The pros: 1) Great staff- very nice, friendly and helpful 2) Excellent breakfast buffet 3) Perfect location for getting around to many places in Stockholm 4) Quiet rooms The cons: 1) The bathroom sink was slanting: you can't put a THING on the sink when getting ready (toothbrushes, toothpaste, everything rolls off into the sink). 2) The drainage hole didn't direct the water when you took a shower- the bathroom floor had A LOT of water on it after a shower. There was a lot water all over on the bathroom floor after shower and there wasn't any floor squegees to get rid of the water 3) There is NO SPACE to put ANY stuff. Seriously. No dresser, no bureau, no shelves except one small one right over the toilet in the bathroom. There are hangers but they don't fit in the space to hang things!! There is only 1 desk and 2 night tables for furniture, and NONE OF THE DRAWERS opened. When I asked about it at the front desk, they said that they chose not to have any furniture or shelving so no one leaves anything behind during their travels. I let it go, but it is bizarre to me to have a VERY small room with NO place to put stuff for 3 people! We are living out of a suitcase and were never able to unpack!! I'm not sure the price we paid was worth never being able to unpack for our entire stay. I would say this is a nice place for a quick visit but not for an extended stay. Tiny rooms, outdated. Great staff, great breakfast spread.

    5
    « Good hotel »

    The hotel is good. Close to the History Museum, Vasa Museum, Abba Museum and Vikinglav. A bit of a walk to go to the hub of the city, and to Gamla Stan but on the whole it was a great experience. Will go to Best Western Hotels again in the future.

  • 4
    « "Nice hotel in quiet neighborhood" »

    My wife, 12 year old son and I stayed four nights at this hotel. We enjoyed our experience. Our room was spacious, had good Wi-Fi, several English options on the television, and a very nice bathroom. The breakfast was plentiful with numerous hot and cold choices. The hotel is situated about a fifteen minute walk for the center, but is in a wonderful neighborhood with a plethora of dining options and a nice shopping mall with myriad offerings including two grocery stores two minutes away. Their are two subway stations less than five minutes away. Best of all for us was the staff. The young women who worked at the front desk were extremely pleasant and helpful. They were quick to offer assistance in any matter. Our only negative was our room was not cleaned one day, but the front desk folks brought us fresh towels and even offered to make up our room. It seems that the cleaning service they were using was being replaced in a couple of days and were not on top of their game. Overall, we had a very positive experience.

    4
    « Very quiet hotel, with nice service but a little far from center »

    My husband and I got this hotel through priceline and it was honestly a little further out than I would have liked. Everything was walkable, I just wouldn't recommend if you're traveling with children or seniors. The neighborhood was absolutely beautiful and close by was a grocery store. The hotel staff was very nice and there is an outdoor area in the back. It's not the most beautiful garden, but it was very peaceful to go outside and read a book. If you're looking to go to Stockholm but not be in the thick of it, I would recommend this hotel. The room was quite small, but we weren't in it very much so it wasn't an issue.

    4
    « A hotel I don't say no to visiting again »

    I really liked this hotel. I especially liked the location and the room. It was nice and quiet, but still close to the city. The beds were very comfortable too. As I had a run event in the early Sunday morning, I was very happy that breakfast was served from 7 to 11 o'clock. How amazing to run 10km, and then have delicious breakfast afterwards. I had read some reviews talking about a poor breakfast selection. I guess they have changed it, or that I am more easy to satisfy, because I thought the selection was great. The scrambled eggs were a bit too creamy for my own taste, but still good. And I loved that they had pancakes. If I have other events in this part of the town, I will definitely come back.

    3
    « Hotel Karlaplan breakfast »

    What was not successful with Hotel Karlaplan, room for 3 persons: - The bathroom's sink was slanting. You couldn't leave your toothbrush glass on the edge of the sink because of that. - There was very little any worktop in the big bathroom; you had to use the floor - The sewer didn't absorb water when you took a shower. There was a lot water all over on the bathroom floor after shower and there wasn't any floor squegees to get rid of the water - The main elevator kept terrible noise and was shaky. They told it would be repaired during this week. What was successful with Hotel Karlaplan: - The room was big enough for three persons - The bathroom was large - The breakfast was versatile and very good. There was a lot of options for people with milk allergies. There were lots of fruit, many kind of bread and cereals, pancakes in addition to normal traditional breakfast food.

    3
    « Could really do with an upgrade! »

    Hotel has a very good location and friendly effective staff! Rooms are ok but nothing more; very dated for 2017 standards with some very "curious" tacky artwork. Plus for good beds. The public areas though, really needs to be refurbished; as it is looking worn out. The lift felt like a deathtrap as it was shaking, jumping, rumbling and making all sorts of noise as it was about to break down. Chose to use the stairs from the 8th floor during my stay. As it is common in these older buildings, there is no aircondition available. Paired with a warm summer, the room felt close to a sauna - making a good night's sleep impossible. Difficult to blame this on the hotel; but still my experience as a guest. Good breakfast with very friendly staff, dining area could really need some sprucing up to make it a more enjoyable experience. Overall experience is that the staff are the stars of the hotel - hope on their behalf that a upgrade project is in the works.

    5
    « Great stay. »

    We loved everything about our 2 night stay here....great room,one of the best breakfasts we have come across in hotels,amazing service,the hotel staff were simply amazing,nothing was a problem to them,would highly recommend this spot..

    2
    « Low value for the money »

    Best Western Hotel Karlaplan is not really that bad, but there are plenty of better hotels at Östermalm within the same price range. Downsides of this hotel is that it never feels really clean, the breakfast room feels like a dining room at a school and if you get a room under the kitchen the fan going on and off will keep you awake. Also if you want to use the TV, forget it. The low quality of the TV's make them useless. There is not much noice from the outside, but the walls between the rooms are paper thin. This hotel is mostly used by government employees that not are allowed to chose hotel by themselves.

    3
    « Good location, old hotel with small rooms! »

    I stayed at the Best Western in a combination of business & pleasure. The location of the hotel is great, very central, close to shops + public transport. The hotel though - the hotel is very old, so there rooms, furniture is old. You can hardly stay in a room smaller than a King double because the regular Double and single rooms are SO small. There is a smell in the hotel rooms since the furniture, rugs are all fabric and old. Also, the hotel is owned by the Salvation army so there is no wine, beer and/or alcohol sold at the hotel. Just in case this is important to your stay, you can't get any food, drinks after breakfast. Breakfast buffet is good - Swedish traditional breakfast buffet.

    2
    « Not 4 stars.. tired decor, not great at all »

    I am sitting in what can only be described as one of the most tired and depressing hotel rooms I have ever stayed in. I can hear the faint dripping of the leaky toilet in the background am stone cold sober because the hotel isn't allowed to sell alcohol and have a musty smell filling my nostrils. To make things worse I have paid £370 for 2 nights here and feel a little bit ripped off seeing as trip advisor has just shown me I could have had the same room for only £80 per night... all in all a disappointing experience. On the plus side, it's in a reasonable location and the staff seem friendly enough. But unfortunately these 2 things will not be enough to tempt me back.

    3
    « Good price, tyne room »

    Got to this hotel just for one night. It is well located closer to the Olympic station and a few blocks from the Central Station and everything else Stockholm. Staff was nice, but the room, at the basement, was small, super small...barely walking on the sides of the bed, and no windows direct to the bed: in this case, was good since the earlier sunrise at this time, before 4AM, was barely noticeable.

  • 1
    « An expensive well located toilet »

    Arrived late. No record of my booking. Grotty tiny 17th century rooms; understaffed by inadequately experienced staff. I stayed here before and at low rates this is reasonable. Gouging a late arriving guest and charging 6* prices for < 2* hovel horror is simply predatory and unacceptable behaviour. Don't stay here. It's a crappy little hotel.

    3
    « just ok western, not the best western »

    first of all I have to admit that given the circumstances of our booking ( we got the room for an unusual low rate for such period and the whole city was almost fully booked when we made the reservation). I feel awkward making any complaints. I will just point out the obvious : - the hotel has an excellent position for those like me on their first trip to Stockholm. I enjoyed being so close to the city center and all the tourist attractions. - the economy room is...on the second floor...and at the same time below ground level. Fairly outdated, small and poorly lit. As clean as you keep it. -the hotel serves free coffee and tea throughout the day. Sorry guys, but your free coffee is utter crap, it has a dreadful chemical aftertaste that lingers in your mouth. Just....yuk ok-ish experience, unfortunatelly below the standards of the brand with which I am accustomed to.

    1
    « Dysfunctional room »

    The room was small and cramped, badly organized and impractical. Yellowish walls and dark brown curtains, a hideous kitsch painting on the wall. One thing is bad taste, worse is impractical and uncomfortable. There were nowhere to keep things, no closet or wardrobe for clothes.The drawer in the desk was not a drawer, just a fake that could not be opened, the same as the fake drawer in the table beside the bed. The electric kettle on the desk could only be connected to the socket, if you moved an oversized easy chair to the other side of the desk, pushed the desk aside and placed the kettle on the floor. On the desk was an oversized decorative shaded lamp that did not function. My room was only serviced once during the four nights of my stay. It felt dusty and uncared for. The breakfast was basic, and the coffee was horrible.

    4
    « Does what it says on the tin! »

    Stayed here for 2 nights. Lovely welcoming staff, tasty well prepared breakfast buffet. Room clean and well maintained. Really pleasant stay. Would recommend to couples and families alike. Close to metro.

    3
    « Standard hotel experience »

    I stayed here for one night. The receptionists I met were friendly and helpful, got me a quiet room without even blinking. The room itself - a room with two single beds - was fairly small and the beds were unusually narrow considering they were hotel beds. I had no problems sleeping in them, but if you are used to king size or queen size, you may have problems with these small beds. Apart from that, the room was what you expect: clean with normal facilities. One major disappointment was the breakfast buffet. As a vegan, I could eat the bread and milk-free butter with tomatoes, cucumber, pickles or bell peppers, but nothing else. In this day and age, I had expected at least a vegan yogurt to go with the muesli.

    5
    « Best breakfast ever! »

    The hotel is a little far from the Central Station where we arrived but we used Uber and the cost was about 13 Euro from the Central Station to this hotel. The day we left the breakfast was opened earlier for us just to be able to catch the bus for the airport. The brakfast is the best I have ever seen so far at this type of hotels, with everything, more like a brunch!

    4
    « Worked well for a Saturday night in Stockholm »

    We needed a place for one night, conveniently located for what we were going to do, and this was our choice. Turned out fine. I generally judge hotels by four criteria: the room/bed, cleanliness, the bathroom, and breakfast. The room was clean, the bed very comfortable. The room was not big, but I don't care. The bathroom felt fresh and new. The only ding on their score was breakfast, but only because of the setting. The tables are set up in a school cafeteria style and quite close to one another, which made it feel cramped. Hotel breakfast buffets are not conducive to relaxing, I know, but this was a bit less so than normal. The staff was very responsive when I pointed out that something was finished, so that worked well. All in all, great for our needs.

    3
    « Weekend in Stockholm »

    Well situated hotel for our purpose during this visit. Walking distance to Djurgården and several nice restaurants in the area. The hotel itself is ok. Clean well organized rooms with coffee and tea in the room. Breakfast was simple and very good but the breakfast area was way to small and gave a stressful feeling and a lot of time spent queuing for whatever you wanted.

    3
    « Nice stay »

    This hotel is located on a quiet street a 15min walk from the center of the city. Our room was small tidy and clean, and the breakfast was average, no parking is available so be prepared to drive around the block to find one.

    2
    « Dirtiest room ever.... Good location and ok prices. »

    I have never encountered such dirty room. Hair all over the bathroom and impossible to miss for the housekeeping staff. I booked a quite cheap room and for that price i dont except much but clean with a comfy bed was my expectation..... the bed was outdated and probably the worst i have slept in at a hotel.... How this hotel can be rated 4 star is for me out of this world....

  • 2
    « Ridiculously overpriced for what you get »

    I still cannot belive that I have paid the equivalent of more than 200 Euros for this small depressing, ugly bedroom with very basic facilities. This hotel clearly does not deserve its 4 stars. This so called "superior" room not only had the worst taste furniture, but also not even any drawer or board for cloth, Bathrooms amenities were 2 stars level at best. The only positive point, staff were very nice.

    3
    « Mixed Bag »

    I like these hotels which has a odd floor-plan and where can assume all rooms are different. The winding corridor to the room even has odd steps up and down... I got a small room in the basement with really high ceiling and windows high up on the wall facing inwards. A big plus was the window opened, so I could enjoy fresh air. The WiFi was free and fast. The room very clean. Now to the not so good: The bed sucked. It was very narrow and had all the support of a hammock. Need to be replaced. Power sockets to charge computer and phone where findable and accessible only by crawling on the floor. Not good. The small, but well appointed bathroom use these wall-mounted soap dispensers. I guess with shower gel for the shower. I really want a real bar-soap and separate shampoo. The surprise was the breakfast that was unusually comprehensive.

    3
    « Lack of cleaning made stay less favorable »

    Room not cleaned after previous occupant. As the hotel was fully booked this evening, the receptionist could not arrange for substitute. As a prepaid room with 3rd party agent, no partial refund was available either. Yet, hotel location is very good for my purpose of stay. I found the breakfast ok and the receptionist otherwise friendly and helpful.

    3
    « A good but small single room »

    Single room 1 night. The pros: Location, situated near Karlaplan subway station, the hotel is located in a back street of one of Stockholm's more upmarket inner city suburbs Östermalm. As such you can have a quiet nights sleep and still be within walking distance of the crowds. The room itself was neat and tidy adhering to a boutique style with lots of brass fixings, gilded mirrors, leather headboard and nicely framed paintings. Included in the booking, complementary wifi and a decent breakfast buffet. Basic features of the room include, a wall mounted tv, writing desk, tea and coffee making facilities, and a surprisingly comfortable bed, big enough to easily accommodate my 195cm frame. Not much of a view from my window but the window is big and the thick curtins are a nice touch. A small en-suite bathroom (shower/toilet/sink) with towels, hair-dryer and shampoo/soap provided. The cons: It's a single room as such you expect it to be on the small side, L shaped around the bathroom 2m by 3.5m where the bed is located. The desk and bedside tables look nice but the drawers are fake and do not function. There is no minibar fridge or safe and oddly no top sheet on the bed with the covered comforter insted serving this purpose. Storage space was a problem as there simply wasn't any, no cupboard, no wardrobe, no drawers, nothing but a wall mounted rack with hangers and a belted frame on the floor for the rest. Additionally I would have liked to have seen more in the bathroom, perhaps toothpaste, a toothbrush and some other small bottles of shampoos and conditioners (who doesn't appreciate the little bottles). Parking could be a challenge, the hotel itself doesn't have any but street parking is available if you can find it. I myself parked a street away and as it was the weekend it was free. The price was a little bit hefty for what you get but I gather this is more due to the fact Stockholm is an expensive city and the actual location of the hotel in Östermalm than the Hotel being greedy or trying to punch above its weight. I'd recommend Best Western Karlaplan for a single nights stay if you are after a quick, quiet and comfortable nights sleep, close to the city. But if you are considering an extended stay or want something more cosmopolitan then I would suggest looking elsewhere and paying a bit more.

    5
    « Great hotel, friendly staff »

    We stayed here for 2 nights. Staff were helpful and assisted us throughout the day and night. There is a kettle, hairdryer and television in the (a bit small) but nice rooms. There wasn't a wardrobe in our room but there was space to hang clothes. Breakfast was lovely. There was a range of cooked food, pancakes, pastries, breads and yoghurt. The location was pleasant. It's not right in the centre of town but is close to the underground and bus services. The staff were great and incredibly helpful. We would stay here again. Mary

    2
    « Not a 4-star--be warned »

    Clean is the only good thing about this hotel. It's not close to anything you'd want to be near, the rooms in the basement are like staying in a dungeon with no light, no bathroom amenities, a big staircase at the front entrance with no ramp for luggage (nor a bellman to help) and the front desk told us the wrong price for a taxi to the airport -- wrong by 70 Sek ($9). It's a fixed price and she didn't know it. Just horrible in every way.

    3
    « Small room, descent breakfast »

    Stayed here for business one night, usually stays at another hotel in the area but it was fully booked this time. The room was small and the breakfast buffet could include wider range of food. The service was okay, not more or less.

    2
    « Small room size not made clear »

    Beware of advertised room descriptions such as "Queen" bed, "Bed size 140cms". "Queen" in UK if not elsewhere usually means "quite big but not as big as "King". Bed size in cms is unlikely to be correctly interpreted. Old-fashioned very small rooms with small beds withl only about 45 centimetres space each side of bed to the walls.

    3
    « difficult to find »

    taxi driver had a hard time looking for the hotel. nearest train station is a 10 minute walk. there is a near shopping mall with lots of restaurants. check in and check out was smooth and fast breakfast has are basic wuropean dishes. wifi is strong

    3
    « Smallest room ever! »

    We arrived a little late to this hotel on Ostermalm in Stockholm. We checked in and went to our assigned double room. It was the smallest, even smaller than small ones in Paris! We are not teenagers anymore, and in this room one of us had to crawl over the other side to get into bed, you could not access the bed from both sides. The floor space was equally very small and we kept bumping into each other. Bathroom was OK, and breakfast pretty standard Scandinavian buffee style. I would stay again for the location which is perfect, close to the Karlaplan subway and walking distance to Djurgarden, but would definitely require a full size room another time.

  • 1
    « Sweden"s counterpart to Faulty towers. »

    If you want to experience how it feels like staying at Faulty Towers. Take your chance at Best(???) Western Karlaplan in Stockholm Sweden; rude staff, small but fantastic expensive rooms, outdated standard, swedish staff that does not understood neither scandinavian languages or english, bring your own breakfast if not you"ll starve.

    2
    « Lovely staff, but an insufferably hot basement room »

    My partner and I stayed here during a conference (this was a booking organised by the university), and we have nothing but good things to say about the hotel's staff. Everyone was friendly, and very accommodating (e.g. providing us with constant supplies of ice). Plus, everything was clean, the shower was lovely and the breakfast was very tasty. However, there is no air conditioning in the hotel and there was no way to open a window in our basement room, and the air was so hot and still that we felt constantly dehydrated and tired when we spent more than an hour in the room (and especially in the morning). It was about 18-22 degrees outside during our visit, so if you stay at the Hotel Karlaplan in colder months then the temperature of the basement rooms may not be a problem. We got an eletctric fan when we asked for it (though we were told they were in short supply), but even that barely made a dent in the temperature. I realize that there are other, more expensive rooms that allow you to open a window, but we felt our room was expensive enough to warrant (i) more space and (ii) circulating fresh air (though we should note that Stockholm hotels may in general be quite highly priced, so this may not be an issue with the Karlaplan itself). We don't have excessively high standards and often stay in budget hotels, but we've never had such little space/such an uncomfortable lack of air circulation in other places.

    3
    « Swedish anonymous »

    Hotel close to karlaplan and stadion metro stations. If weather is good, you can also walk to Stockholm centre. Personnel is also very friendly and welcoming. Breakfast is not bad, with possibility of having both a continental or a English one. Single rooms are very small so go for a double one.

    3
    « Main speedier lift out of order »

    OK Good location hotel if needing the tube connection 5 min walk very convenient but a walk is what I had to do everytime I needed to get to my 5th or was it 7th floor room as the main speedier lift was out of order 4 days into my 8 days there Breakfast was ok unless you got down 10 mins before they started to clear tables and breakfast was incomplete Had to asked alot of times as to what was what . Expensive for what it really was You need money in stockholm and I do mean money

    4
    « Good Location, clean room »

    We went here as family of 4 (2 adults/2 children) but my friend and her mum were also on holiday with us, staying in a double room in the same hotel. When we arrived we were before the normal check in time but the staff were happy to check us in and allow us to our rooms. Our family room was on the top floor and the only problem I had was the windows, there was no safety lock, meaning the window could open fully; a potential accident waiting to happen. the room was big enough. With four of us all in the same room, there is sometimes the issue of the room seeming cramped, but this was not a problem as there was plenty of room for a double bed, two single beds and room to move around without falling over each other. The breakfast was a buffet style with lots to choose from and eat as much as you like; it certainly filled our 2 children ready for a fun filled day. The website does say snacks as well, and while tea and coffee can be got from the machine at any time, the children were not allowed juice from the machine unless at breakfast. The hotel is within walking distance of the tube station and as we bought visitor passes, travel was free. The tram system was easy to use and got us all over the city. It was also in a quiet area meaning we were not disturbed through the night. We would probably consider staying here again.

    4
    « family hotel close to center »

    good location, close to Stockholm center , in the best and quiet city area, friendly and polite staff, excellent breakfast menu, but very small rooms, instead double bed room we got 2 single bed room in basement without any further explanation

    4
    « A good hotel with great location »

    I stayed here for two night and I got a double bedroom. The room was fresh and in a very good condition. Amazing heated floor in the bathroom (thank you!). The service was quick and kind. The breakfast is a bit different than at many other hotels in Stockholm. It has the most basic things you can think of, as well as pancakes if that's your thing, so it was a good breakfast, but don't expect the same "huge buffet-style" as in many other hotels in Sweden. I can really recommend the hotel.

    4
    « Convenient Location »

    The hotel is just a few minutes walk from the Metro and a 2o minute walk will take you into the Centre. There is also a decent shopping centre around the corner with supermarkets, Konditori's, bars etc. Also plenty of restaurants nearby. The hotel itself retains some "old" features including a lift, although there is also a modern lift to all floors. The breakfast is plentiful with a range of food including a hot choice. It can get busy though so be prepared to share a table. The room we stayed in was comfortable and clean although a little cramped and storage space was limited. For a couple of nights this was no problem. Bathroom again, clean and with all facilities. The staff, particularly reception were really helpful and gave some good information to help our stay. If you are looking for somewhere close to the centre and are put off by city centre hotel prices then this is a good alternative.

    1
    « Not worth it »

    I usually never take the time to review a hotel. When I do it's because it really was 100% or it was really bad. I stayed at this hotel because I got a good deal. However, I did not like the hotel at all. The hotel is in a good location but it is old. I stayed at a single so I'm reviewing single rooms at this hotel. First huge problem because I have to return emails and had calls from work was the terrible wifi connection. I believe it's due the location of the single rooms, the wifi most of the time had no more than 2 bars and it would just disconnect randomly. I was in middle of two calls and it disconnected so I just gave up on it. If you are on work here or need wifi I would not recommend staying here either, connection is slow and as I already mentioned will randomly stop working. Next was the size of the single. I have stayed at singles before but never this small. My dorm in college was larger than this room; even my walking closet back home is larger than this room. When I had to get ready in the morning I probably hit myself a couple times with something because there is no room to move. You turn around and you walk into the desk or the chair. My two suitcases take up the entire entry way. If you are claustrophobic I would def.not recommend staying in a single at this hotel. I really wonder how a large person would make it in this room, there is NO space at all! The room is so small that the bed is a step away from the window. Which made the room somewhat cold at night. I had to sleep with my sweatshirt on because I woke up shivering and yes, the heater was on. The only good thing about the hotel is the staff. They are all very friendly and helpful. These problems should be fixed if you are charging those prices for what you are offering.

    4
    « Good Standard Accommodation in Good Location »

    This hotel is in a really cool part of Stockholm, a short walk from plenty of restaurants and good shopping. You can't get away from the fact that this hotel is dated and tired with basic facilities and costs a fortune, normally a 3 star. My room was ok, but the bathroom was dated and basic. However, what lifts this up to a 4 star is the excellent staff, they are fantastic, attentive and very friendly. The breakfast was also great with plenty of choice.

  • 3
    « Utilitarian facilities close to the centre »

    I had to stay here as this was a last minute decision and there were hardly and hotel rooms available due to a medical conference. Rooms are small and it's in an old building. However everything is functional, clean and the breakfast is very nice. Quite an irritant that they did not allow me to check-in till 3pm despite my pleading that I had taken an overnight flight.

    3
    « Nice and quiet! »

    Frienldy reception. The room at the end of the corridor was ordinary but the bathroom was clean and tidy. Internet was kind of slow, but ok for basics. Location is excellent in a calm side street, but close to many places of interest and just a block or two from cafes and restaurants. Breakfast room and food was ok. I would consider using the hotel again, mainly to have a quiet place to rest when sightseeing in Stockholm.

    3
    « Nice location hotel »

    I have been there for 2 nights. BEST WESTERN is in a good location around the all nice nights clubs, easy acces to the parliament and so on, the lakes... Lobby was nice, In general room and bathroom were nice but the only problem I saw is that internet was highly slow, incredible. I hope they will fix it asap.

    3
    « Good location, ok hotel »

    BEST WESTERN Karlaplan Hotel is centrally located in Stockholm. I visited the hotel for one night during a short business trip. I arrived quite late and check-in was smooth. My room was located in a stairwell, which seemed quite odd. The room was small but still ok, and the bed was comfortable. The breakfast was ok, but not great. Check-out was also very smooth. I did not use any other facilities at the hotel.

    1
    « Small, dirty room. Breakfast boring and small dining room. Poor room service. You need to ask for everything. »

    DAY 1 (21:00 arrival) -room is very small (like L letter with about 10 sqm ? excluding the bathroom) -dirty carpet with hair of people/dogs (let's see if it is cleaned for a day/week) -no wardrobe or shelf for clothes, only 4 hangers and 6 pegs for jacket, trousers ? definitely not acceptable for 2 weeks stay -toilet paper was not available on the roller, you need to mount it yourself (forgotten by room service?) +kettle, coffee, tea, cups +comfortable bed +bathroom with hairdryer (will not use it) and warm hangers for towels +welcoming personnel on the reception desk was very nice, professional and helpful +WiFi is fast and no issues at all DAY 2 (first full day) -breakfast is ok but only 1 piece of cake for 4-star hotel? -pancakes were cold but you can use microwave available -only scramble egg, boiled egg, meatloaf and bacon for warm meals (no tomatos with cheese, no champignons) ? let's what next days show -guest are to clean after each other and return everything on tray to the trolley (probably as there is only one person for breakfast service (covering kitchen, maintenance and cleaning) -returned evening from city walk, asked reception for room with wardrobe/shelf ? no way! 4-star hotel does not have any room with room for your clothes! -dirty carpet still not cleaned +excellent and tasty orange juice +fresh salmon, variety of cold plates (cheese and hams) +great coffee +location is great, very close to T-bana, shopping mall and nice park DAY 3 -breakfast place (hall between reception and ?kitchen?) was so crowdy and occupied, it's too small to handle all guests in rush hours -different cake (ginger, french), but still only one -did not try pancakes, but still the same menu (especially the same warm meals) -feet towel on the floor was not replaced, just taken (let's see if it's back in the future) -TV channels offer is very limited ? to 10 channels only (BBC as international, no music, no CNN) -room supplies (coffee, tea, creamer, sugar) were not re-filled (asked reception for that next day morning) +orange juice was gone, but very fast replaced by kitchen stuff (this time two ladies on board) +warm floor in bathroom works and give you good feeling in cold city (this morning was +5 only) +fresh feet towel is back afternoon DAY 4 -dirty carpet still not cleaned -different cake (ginger, french, with jam), but still only one -breakfast place was very crowdy today ? thanks I woke up earlier, avoided 5 min stay in 7-8 people queue +I'm feeling really relaxed and rest after sleeping in very comfortable bed/mattress DAY 5-12 -dirty carpet still not cleaned even it was reported and it was not done till the check out -different cake (ginger, french, with jam), but still only one -breakfast place was overloaded on one day (Tuesday?) ? was waiting 5 mins for free table +used printer and computer in the lobby twice ? fast, reliable and no issue at all +received breakfast take away on the early morning check out (ordered day before) +reception personel was very nice and helpful during check out (invoice) +after many requests to fulfill the room supplies (coffee, tea, creamer, sugar), finally I got it as desired Thank you for stay. Wish NOT to come back to this particular hotel anymore.

    3
    « Recommended for Troglodytes and Moles! »

    As other reviewers have mentioned, the BIG problem with this hotel are the lower level rooms which you WILL be allocated if you book through most discount websites. We spend little time in our room, so it wasn't too much of an issue for us, although it was uncomfortably warm in the afternoon in mid-September. Not sure what conditions would be like in the height of summer or depths of winter....... Staff were friendly, the breakfast was very good and they rang the changes every day with different items added (recommend the salmon). They found us a kettle for the room when we asked and we had free access to coffee through the day. Reasonable value but you do emerge into daylight blinking and rubbing your eyes if you're down in the crypt!

    3
    « DON'T BOOK A CABIN ROOM!! »

    We made the mistake of booking a cabin room online. We sure learned a lesson. Our room was below street level. The only window looked up to the courtyard but was in a narrow passageway and could not be seen from the bed. The room was l-shaped due to the elevator shaft taking up almost half of the room. The Internet was abysmal. You could only get online when other guests were away from the hotel. Apart from feeling like we were staying in the dungeon the hotel was acceptable. The desk staff, especially Marie were very helpful. The breakfast spread was incredible and very tasty. The staff even gave me the recipe for one of the dishes.

    3
    « Visit to Stockholm »

    This hotel has a good location, but to a four star hotel I expected more. Breakfast was ok but the area is to small to the capacity of the hotel. The bedroom was small and a bit dark. In my personal opinion the bed was terrible to sleep.

    5
    « Very acceptable standards at a reasonable price. »

    I had pre-booked a twin de-luxe room and the hotel reception was able to greet me by name even before I had said who I was. There was a lift to our room (No. 505) two floors above reception and hotel entrance, which are both on the third floor. Looking at previous reviews, it would appear that Levels 1 and 2 house the cheaper single rooms which have received some poor reviews. Our room was spacious with sprung mattress beds which had additional 3" foam overlays on them. The bedding was an undersheet, duvet and two small cushion-like pillows each. The only criticisms of the room are that there is only a shower (no bath) and there are no cupboards or wardrobes, only an open rack with coathangers, on which to hang one's clothes. Our window looked out above the hotel entrance onto a very quiet cul-de-sac. When unpacking, we discovered a small holdall had been left in the taxi. The reception staff were extremely helpful in tracing the bag and getting it returned. Venturing outside, we discovered that we were just a two-minute walk from Karlaplan underground (T-ban). During the holiday we found that this was the best way to travel as overground traffic is very heavy and slow within the city. One can buy T-ban travel cards for various lengths of stay and these are recommended. One can also purchase a Stockholm Card or a Stockholm Pass both of which give free access to many of the tourist attractions and free and/or subsidised travel on tour buses and boats. We had purchased Stockholm Cards but did not feel we got full value from them (there just isn't enough time!) and would recommend "pay-as-you-go". You also have to go to the central Tourist Office on arrival to collect the Stockholm Card, which is inconvenient as even taxis cannot park nearby. Back at the hotel, there was an extensive range of items for breakfast, but do not expect a "full English". There is scrambled egg and to go with it are frankfurter sausages and small scraps of crispy bacon. There is also a wide choice of cerials, fruit, yogurts, ham, cheese, salad, toast and marmalade etc. It is a self-service buffet and there are machines to dispence tea, coffe and fruit juices. The drinks facilities are available free all day, but be warned, this is a tee-total hotel which has no bar! They do not serve dinner and there are not many resaurants nearby. However, a few minutes on the T-ban will take you to the Old City (Gamla Stan) which is much more touristy and full of restaurants. Beware that food and drink in Stockholm is quite expensive. Main courses average £20 plus extra for vegetables etc. A ½L beer is £6. If you want to eat cheap, large pasta dishes cost between £8 and £10. Summarising the hotel, there are higher class hotels in Stockholm if you are prepared to pay, but we found the Best Western very acceptable and not too expensive. The final plus; there is a guest's computer and printer in the foyer with internet access. We used it to obtain our return trip boarding passes.

    4
    « Decent hotel in excellent location »

    Our room was relatively small but comfortable. The bed was good, which is quite inportant. Breakfast was OK. Personnel was helpful and friendly. The hotel is ideally located, near Metro and busstops. Musea and other tourist attractions are either in walking distance or easily reachable bij public transport (be sure to buy a PT ticket for the durationn of your stay). Coming by plane, take the bus to the city bus terminal. From there take a taxi, for a short and inexpensive ride to the hotel. Check the official taxi rate, which is indicated on the yellow badge outside the car, since rates differ by car or company.

  • 4
    « Nice place »

    Nice hotel located in a great spot near the main places so everything is almost in a walking distance. When we came the hotel was fully booked so we took a big suit for the four of us, the receptionist didn't had the brain to inform us that the shower and the toilet r see through. It's probably amazing for couples or swingers but not for a group of travelers. Beside that everything was just great. Stockholm is the best. Recommended...

 

Getting to the hotel ...

All directions
·From: Road E20. Take Road E20/E4 and exit Norrtull/Roslagstull towards Gardet, Djuegarden. Follow the signs towards Karlaplan. The Best Western Hotel Karlaplan is located near the square. ·From: The subway. Take the red line towards Ropsten. Get off at station Karlaplan. Walk to the Best Western Hotel Karlaplan, approximately five minutes away.