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Hotel Kung Carl, BW Premier Collection, Stockholm

4.0/5  - basé sur 855 notations.
Birger Jarlsgatan 21, 111 87, Stockholm, Sweden - See map

The Kung Carl, BW Premier Collection is centrally located in the bustling area of Stureplan, famous for its exclusive stores, fine dining and nightclubs. The hotel, housed in an historic building, offers a welcome respite from the thriving hustle and bustle. Here you can relax in our lobby bar or enjoy a meal in our popular restaurant where the focus is on classic dishes with a modern touch. The hotel's themed rooms offer something to everyone's taste, from Gustavian design featuring antiques and fine art, to modern design and fashionable wallpaper. Stockholm's public transport system provides easy access to the hotel from the Central Station and Arlanda Express.

BW Premier Collection

Hotel Kung Carl

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Hotel advantages

  • Restaurant
    Restaurant
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
based on 835 guest reviews
NOTE ISSUED
Excellent
250
Very Good
384
Average
119
Poor
64
Terrible
20
REFER TO NOTICE
Business Business
254
Couples Couples
270
Family Family
140
Friends getaway Friends getaway
99
Solo travel Solo travel
42
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Central"

4
11/09/2018

A wonderfull hotel located in the middle of Stockholms heart. Close to everything, good shopping, good restaurants, good clubs. Cosy beds and cool furnishings, can only complain on that it was a bit noisy, not good isolated between the hallway and room. Lovely and helpful staff!

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Amanda, thank you for your kind words! It has been a pleasure to have you stay with us, and we look forward to seeing you again! Kind regards, Annelie Bergsten mail: [email protected]

"Doing Their Best in an Old Building"

4
25/08/2018

Very professional service and a reasonable makeover give this old hotel a solid 4 stars. It's in a good location. The WiFi Internet service is very good. I would not hesitate to recommend this hotel for visitors who are OK with small-ish rooms and the inevitable compromises that come with a old building.

"Enjoyed every minute"

4
20/08/2018

The best location in the buzzling down town. Ear plugs provided but not needed. The smallish room had everything required and an extra bonus: a fridge which was great this superhot summer. Bathroom fresh and big enough. Very good breakfast and ambiance. Despite the slippers not provided (bath robes was) and a broken bed side lamp, I felt so good here that I rebooked it already. Nice staff and fellow guests too.

"Judith A"

5
19/08/2018

The King Karl hotel is the most centralized place to stay in Stockholm. It is in a location within walking distance of all the sites. If you have a car, parking is perfect as it is only a block away. Swedish breakfast is wonderful. The rooms are individually appointed so it makes it fun to see where you will stay. The staff is friendly and speak very good English. My husband is Swedish and we go to Stockholm regularly but never to stay the night. We had friends from the states with us so this was absolutely perfect.

"Great location but..."

3
17/08/2018

The hotel is in a great location and they serve an amazing breakfast however the hotel is in need of a renovation. Our room number 316 was not only the smallest room (apparently due to the price) but also lacked normal items included in today's hotels. The bathroom was so tiny it would be impossible to turn around. There is almost no area for hanging clothes. This room also overlooks a noisy Street and bar scene. There is no A/C and it is only a double bed against a wall. The staff was extremely helpful and answered any questions we had regarding the surrounding area. I would recommend the hotel but would suggest taking a look at your room before you settle in. Attached is a photo of the bathroom taken from inside the shower.

"Excellent Hotel"

5
07/08/2018

Stopped here for 1 night on business and would highly recommend. Room was comfortable and well equipped, and the restaurant food and drink was lovely. Staff were very friendly and the place had a lovely atmosphere. Great location and would certainly stay here again.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind words! It has been a pleasure to have you stay with us, and we look forward to seeing you again! Kind regards, Annelie Bergsten mail: [email protected]

"Lovely and personal hotel."

4
06/08/2018

Lovely and personal hotel. Big beds, very clean, champagne on the minibar. This is Middle of the city so you have to know there is always noise on the streets. Breakfast included on the price. It was good. Basic breakfast and few speciality, like something passion mousse and the waffles. Hotel staff is very friendly and helpful AAA+.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind review! I am so glad you had a good stay with us and I'll be sure to pass on your compliments to the team. We look forward to welcoming you back again, hopefully soon. Kind regards, Annelie Bergsten Mail: [email protected]

"Lovely Building but Noisy"

3
01/08/2018

I arrived at 2am. After 3 hours sleep was woken by banging and crashing. Central Stockholm is being dug up right now and I thought they'd started early. Rang Reception to be told it was the cleaner! She asked him to be quieter which worked for 5 mins when he started again. At 6am loud music from the breakfast room started so I gave up and asked to be moved rooms. Not possible as hotel full. Was moved later that day. Totally unacceptable and they blamed my ‘sensitive hearing'! It is a shame my stay was spoiled by this as the hotel is actually lovely - very nice period details and in a great part of town. Very centrally located. Good value too but they need to consider the comfort of guests more.

"2nd visit, still love!"

5
30/07/2018

Charming hotel with unique rooms. The breakfast was excellent, beds were comfy, and the staff was excellent and accommodating. Central to so much weather you like the club life or just a quaint cafe or restaurant, shopping, whatever! We were in room 529 which had a small balcony for us to sit out on, kids were in room 107 that was spacious with 3 large windows facing Stureplan. A bit noisy in that room but kids didn't care. Honestly, the rooms all have heavy drapes and solid windows which blocks out much of the noise anyway. Looking forward to our stay next year:)

"Underwhelmed"

2
28/07/2018

Stayed three nights over a heatwave. Not very welcoming on arrival and I guess we have been spoilt by other hotels as we struggled through reception with our young children, bags and car seats with no help offered. Room ok, but a bit dated. Lucky to have a balcony to cool off and a small fan. 1 out of the 4 lights in the bathroom worked. Asked them to fix and we ended up with 2 out of 4. Breakfast ok, and over the 3 days think we managed to get a smile off one of the staff. Very noisy at night if you open a window or balcony door, lucky we were on a different time zone so were awake at 2am anyway. Good points - location. Need to work hard on customer service!! Wouldn't stay again.

"Awful feeling at the reception "

1
25/07/2018

I was asked to pay for the stay upfront and while I was waiting I overheard how other people were invited to choose if they can do a pre-authorization or pay at the end of their stay. I asked why I'm receiving this ‘special' treatment and the only explanation was that it is easier to do it this way because I'm paying for two rooms... really??

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for posting your thoughts on Trip Advisor. I sincerely apologise for the inconveniences you encountered with our service upon check-in, please be sure that your valuable feedback has been addressed appropriately with my team. I hope you had a good stay and enjoyed Stockholm with the lovely summer we have and If I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Great location with lots of charm"

4
24/07/2018

I just came back from a stay at the Kung Carl and it was a great experience. The staff were warm and friendly. The hotel was filled with old world charm and it is well situated, a decent walk to the Gamla Stan, Royal Palace, the Vasa Museum and others. The breakfast was wonderful with excellent coffee. It is also next to the only Starbucks I saw in central Stockholm (for those who find that perk). My only complaint is that the gym is very small and the room was quite hot due to the unusually warm weather. Overall, I still recommend it.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay with us. We look forward to welcoming you back again, hopefully soon! Kind regards, Annelie Bergsten Mail: [email protected]

"Teacher"

5
23/07/2018

A small sweet Hotel with different kind of food with different style. It is a personal, warm Hotel just a footprints to Sture Gallery. It is in the heart of Stockholm. You can walk from the central station or take the metro.

"Great location , cosy and the old-fashioned Ì like, but some issues "

3
19/07/2018

Location is great, very central. Overall it is not an expensive hotel, so the combination of fair pricing and great location is a very good point. The room was so tiny that I could hardly walk in it, but that is fine, I was there for business, I could handle it, even the small bed. Design is a bit old fashioned but with a good taste , kind of antiques chic. Two main issues though, and they were serious, 1. very noisy (room on the street, I don't know if other rooms were quieter) impossible to sleep without hear-plug, the good news is that a pair was offered in the room (which I immediately saw as bad news!). The main issue was there is not much intimacy as you hear pretty much everything from the room next door 2. Elevator was not working during the stay and I was on the fourth floor, I can handle it but some of my colleagues could not.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor following your stay with us. I am glad you overall had a good stay with us and I agree that our location is great. Please allow me to express my sincerest apologies for the problems we had with our elevator and that you were disturbed with noise during your stay. Please be assured that this is not indicative of our usual standards and accept my apologies for the inconvenience. I hope it will not deter you from visit us again in the future and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Different from the pictures on the website"

2
13/07/2018

Well, first of all, we decided to upgrade the room straight away due to our honeymoon holidays (hotel didn't congratulate us in any way by the way). We kindly asked for a silent room as we were noticed that some rooms are facing night clubs and could be noisy by night. The room was facing night club and was extremely noisy, unfortunately we found it out too late - when we were about to sleep. Once we checked in I found out that one of the pillows has marks of someone's makeup and short dark hair, so I called reception to ask them to change the whole bed linings as I wanted to be sure they are all new. Overall, the hotel is way older than on the photos, some parts of the furniture are broken, no complimentary water in the rooms and the lift is very slow. We had upgraded to superior room but it sill was quite small and not really cosy.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Marie, thank you for posting your thoughts on Trip Advisor. We are sorry to hear that the room you were offered at check-in did not meet your expectations and we are sorry for the inconvenience caused. Our aim is to make each individual's stay exceptional, so we sincerely apologise that your recent experience with us fell short of this goal. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Be assured that your comments are very important and we have taken notes of your comments. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Nice hotel in a great location"

4
10/07/2018

This nice hotel with unique rooms is just 15 minutes walk to the harbor and 25 minutes walk to the old town in GamlaStan. Great Location. there is a starbucks coffeee shop right next door, a good number of restaurants line up near the hotel and some high end shopping stores are just five minutes walking distance. We stayed at room 356. Room 356 is an air conditioned room and the hotel staff calls it a superior double room. The size of the room is average. The bathroom is narrow but nice. Two double beds were put side by side to form a king size bed. the bed and the beddings were soft and comfortable. The furnishings of room 356 were simple but nice. The pastel colors of the wall matched the colors of the furnitures. The bathroom was a little narrow but clean. Breakfast was really great with a huge selection of cheeses, hams, duck and pork paté. Bread was awesome. You also get a choice of scrambled or soft boiled eggs. you have nuts and dried fruit, fresh cut cantaloup and watermelon and a treat for the kids.. do it yourself pancakes! The people at the reception and the breakfast restaurant are very friendly. here's my rating: hotel location - 5 stars room 356 - 4 stars breakfast - 5 stars hotel cleanliness = 5 stars air conditioning - 3 stars People - 5 stars

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay with us. We look forward to welcoming you back again, hopefully soon! Kind regards, Annelie Bergsten Mail: [email protected]

"Ok if you want to be close to bars"

2
04/07/2018

Luckily we were only here one night. The furnishings were very old and the elevator was broken. Not a lot of fun carrying luggage up a winding staircase. There is no AC so you have to sleep with windows open. That wouldn't be a problem if not for the fact that the street is lined with bars.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations this time. Please allow me to express my sincerest apologies for the problems we had with our elevator during your stay. Please be assured that this is not indicative of our usual standards. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Unique hotel - good stay"

4
02/07/2018

This hotel is really lovely, staff are very welcoming. I love the quirkiness of this hotel, very unique. The only thing I think they need to improve on, is the air conditioning in the bedrooms and there could be some pastries/muffins at breakfast.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor! I'm so happy to hear that you enjoyed staying with us. I have taken note of your comments and we look forward to welcoming you back, hopefully soon! Kind regards, Annelie Bergsten mail: [email protected]

"Loud road noise prevents a restful night"

3
01/07/2018

This hotel is in a good position for sightseeing, the staff were cheerful and extremely helpful and it is good value. Our room was clean, bright and had a comfortable bed. However this is largely an unmodernised hotel with warrens of interconnecting corridors. The lift was not working and the corridors look old and tired. There was no air conditioning and the fan in our room was not working. We had to sleep with tge window open to the road outside. It is no exaggeration to say that this road seems to be used as the local drag racing curcuit with cars racing each other at the lights throughiut the night. Sleep was very disturbed. The hotel management is obviously aware of this as few toiletries are provided but two boxes of ear plugs are left out for guest use! Breakfast was in a very crowded, stuffy, over busy room with little room to reach the buffet table. The buffet had a limited selection of hot and cold food, nice breads but very little fruit.

"Good quality and great service"

4
23/06/2018

I was traveling to Stockholm for business and was looking for a hotel close to the train station. Although its relatively far from the train station compared to others which are closer, the short 10-15min walk does not make it feel that far as the hotel is perfectly located in a very central, touristic and business like area. The hotel staff was very polite, the breakfast fantastic and the rooms well designed with all the amenities. I truly appreciated the breakfast bag as I had to check out prior breakfast time. The hotel staff was there to accommodate every need in the most pleasant way. I would definitely stay there again. The only negative thing I found was the surface of the gym facility, which was extremely small (a mere 15-20 sqm) without the adequate gym equipment.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind words! I am so glad you had a good stay with us and I'll be sure to pass on your comments and compliments to the team. We look forward to welcoming you back again, hopefully soon. Kind regards, Annelie Bergsten Mail: [email protected]

"Too many irritating mistakes and oversights"

3
22/06/2018

I really loved this hotel at first sight - it oozes charm and a kind of rich, warm luxuriousness. Our room on the top floor was spacious and well thought out. It seemed an excellent choice. Indeed it would be, except for all the minor but cumulative and inconvenient irritations and service failures. The standard of room service/cleaning is poor and inconsistent - as evidenced almost instantly when I asked my toddler what she was eating and she pointed gleefully to a scattering of dirty old crisps she had found on her pull down bed. Not very pleasant, but had it been the only thing it would have been ok. Unfortunately then the following things compounded my poor impression of the standard of service: - Shampoo bottle in shower was empty for our entire two night stay and despite my pointedly moving the hand soap bottle to the shower to use instead, it remained unrefilled although the soap was moved back to the sink.... - The tissue box had just 2 tissues in on check in. - The electric blinds in the skylights did not work. Not amusing when dawn is at 3:30 in mid-June. The night porter couldn't help and the next morning we were informed that the main room lights have to be switched on for the blind switch to work. Oh, of course. Silly us...Why didn't we think of that?!? Maybe a sign or notice to this effect would help!!! Instead we were woken by light pouring in mere hours after finally getting to sleep (see photo). However - it is also worth noting that when we followed these instructions the next day, it still didn't work and we had to complain once more. - Breakfast is pretty nice and varied, but faceless with no staff or service if you need anything. - Crumbs on my bedside table from the first night were still there at check out. - The coffee/tea tray had only coffee available on night 1, only tea on night 2. No stirrers or spoons. - We booked a wake up call for 6:30 on our departure day for an early train.... never happened. Luckily we were awake on time anyway. On the bright side, all the staff we interacted with were friendly and appeared helpful in the moment, even if things were then subsequently forgotten, and the blinds were mended for us for the second day whilst we were out. The beds were very comfy and bedding crisp and fresh. Wifi perfect and room temperature control (air con) good. This could be an excellent hotel, but I fear someone has taken their eye off the ball for too long and attention to detail is sadly sorely lacking. Shame!

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you so much for sharing your comments regarding your stay with us. I sincerely apologise for the inconveniences you encountered with your room and cleanliness, as they are not reflective of the high standards we uphold. Please be sure that your valuable feedback has been addressed appropriately with my team. I hope we will have the chance to welcome you back and If I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"highly recommended"

5
21/06/2018

Everything was super! Staff, room, bed, bathroom, internet, braekfast and place. It is an old hotel (due to the history) and kept in the traditional way with expected modern equipment. Very near to everything what is in the centre of Stockholm and because of traffic also good to travel anywhere outside of the city. Staff is highly professional.

"Good Hotel, great location"

4
04/06/2018

Hotel is in a great location, less than a 5min walk from Östermalmstorg metro station. We had read reviews about rooms on floor 6, so were slightly concerned when we were allocated 621. Yes the room is compact, but the bathroom a good size, more than enough space to get around the room. The room was warm on arrival, as the weather was very good, but once we got the fan going it cooled down. Our window looked down over the bar inside the hotel, so we were not bothered by He external noises mentioned by others. The hotel is right next door to a Starbucks and there are plenty of restaurants and cafes within a short walking distance. Breakfast was included and consisted of a small continental selection, with choices for all. Plenty to start you off well for the day. We only tried the beer in the bar as we just couldn't bring ourselves to pay circa £20 for a glass of wine. We stayed here for the Stockholm marathon and it was very handy to access the start/finish either via foot or the metro as everything was the next stop along. Service was on a par with everything we received in Stockholm. Not wowed by it but friendly enough and efficient.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit and I also agree that we have a great location for exploring Stockholm. We look forward to welcoming you back again soon! Kind regards, Annelie Bergsten mail: [email protected]

"Excellent location and comfortable beds"

4
29/05/2018

Perfect located Hotel in the middle of the citycenter at Stureplan. Nice rooms with old classic style, comfortable beds and large bathroom. I liked the small bottles of schampo, conditioner and lotion and the fact that you could make a cup of coffee in the room. The staff was friendly and service minded. We stayed there on a Saturday and since the party does not end at Stureplan before the morning it was a bit noisy outside. For improvement they could offer a better breakfast with some more fresh fruits and vegetables and stronger brewed coffee.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your feedback, I'm very grateful that you could take time to leave us your thoughts and write a review. We appreciate your feedback and have taken note of your comments. I hope we will have the pleasure to welcome you back again, hopefully soon. Kind regards, Annelie Bergsten Mail: [email protected]

"Good to be back"

4
26/05/2018

We decided to stay at Kung Karl`s again and for the third time in a row – we did not regret it. The stylish room, though small, was certainly big enough to spend the nights there. There was a comfortable big bed, with immaculate linen, two handy nighttables, a desk, a small wardrobe, where we found nice clean bath robes and a little cooler. Sadly, the room was a bit cold – especially that the weather did not play along, and the radiator handles were blocked, so that the guests could not adjust the heating. The staff, however, offered a heating unit, which was nice and efficient. True, the hotel might be a bit loud during weekends, but one has to bear in mind it is an old building situated in the city center, surrounded with a lot of clubs and restaurants and it might happen that the noise would interfere. – Therefore there are the earplugs in the bathroom, with an apology for any inconvenience from the manager. By the way, the bathroom was small but clean and modern. – The only inconvenience I noticed was a short tap – too short for the beautiful stone basin, making it impossible to wash one`s hands without splashing the water … Breakfast was as delicious as the two times earlier , with a wide selection of cheese, pastry, cereal and of course delicious tea and coffee.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor! I'm so happy to hear that you enjoy staying with us. We look forward to welcoming you back, hopefully soon! Kind regards, Annelie Bergsten mail: [email protected]

"Middle score for middle service."

3
21/05/2018

I'm writing this review which should be positive on overall level. Room I nice and clean but windows are coming into interior. Noise can be hear from outside and behind the door so it's good night rest can be hard. I found strawberries in mini cooling fridge but if they're from hotel then I won't touch them if they not then they should be cleaned. Nice that it's near old town which is very nice.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your feedback, I'm very grateful that you could take time to leave us your thoughts and write a review. We appreciate your feedback and have taken note of your comments. I hope we will have the pleasure to welcome you back again. Kind regards, Annelie Bergsten Mail: [email protected]

"Be careful during Holidays"

4
05/05/2018

My last stay in Stockholm had been at this hotel and although it was marred by noise, I was willing to try again. I did call ahead and request a quiet room. As we were there over the weekend before Labor Day there was an issue with the restaurant. They are closed for Sunday dinner, the day we arrived. They are closed every Monday. They were closed Tuesday due to a bank holiday. Certainly, there are enough restaurants in Stockholm, but this was a minor inconvenience and if we had not wished to venture out could have been a major one. Although there is a room service menu, it consists of only 3 items and none are vegetarian or vegan. I recommend room with a shower and not a bath. The bath may be more luxurious, but they are in middle of the room and not separate. Breakfast is provided, but it varies. We were there for 5 days and saw a range of offerings. Sunday was the best with a large array of food and waffles. No there day were waffles offered. The coffee was inconsistent. Monday was good, Tuesday very bitter, Wednesday fairly bitter and Thursday and Friday good. I can only surmise this was due to a change in staff. Housekeeping was very good, always cleaning at the requested time and to a high standard. With the caveat of the aforementioned glitches I would recommend this hotel.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor following your stay with us. We would like to apologize for the inconvenience that you are describing. Be assured that your comments are very important and we will do our utmost to improve our product and the service. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"With a special spirit, location"

4
24/04/2018

What I especially like about this hotel is that it has a kind of spirit to it. The athmosphere, environment is characteristic and sets it apart from many other hotels. Art deco, 1900th century vibe right there by Stureplan and Kungsgatan, a hectic central part of the city is an appealing contrast. The room was surprisingly quiet with the hotels location in mind, maybe it was because I got a room not facing the street. The room was maybe a bit small, but cosy. The location is very good, you get great access to the centre of Stockholm and have a lot of shops and restaurants etc just around the corner

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay with us. We look forward to welcoming you back again, hopefully soon! Kind regards, Annelie Bergsten Mail: [email protected]

"Retro hotel with in the city center"

2
24/04/2018

The hotel is very well located in the city center in an old but building with a renovated facade. The lobby is quite narrow and it is difficult to find your way to the room and hotel facilities (gym, restaurant) due to the fact that the hotel comprises of several buildings that used to be separated and were then merged into a hotel. My room was spacious, acommodating a kingsize bed and a set of 2 armchairs and a coffeetable. The bathroom was very old fashioned though. The hotel, including upholstery in my room, seemed to be dusty and not cleaned for a long time. There was a specific smell of sewage system in the bathroom, disgusting. Breakfast was delicious and there was a vegan and food intolerant offer as well.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you so much for sharing your comments regarding your stay with us. I sincerely apologise for the inconveniences you encountered with your room and cleanliness, as they are not reflective of the high standards we uphold. Please be sure that your valuable feedback has been addressed appropriately with my team. I hope we will have the chance to welcome you back and If I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Disappointment"

2
18/04/2018

Unfortunately I was disappointed for my stay. I had high expectations but my room was not as clean as I had expected. There was dirt and dust on the floor, a dark hair on the bed and shattered class on bathroom floor. I probably could have had a new room if I had requested one but since I only had few hours of time to stay in the room I did not have the time to do that. Otherwise the stay was ok, breakfast was good and location is good as well. Unfortunately the overall picture was negative due to dirtiness.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you so much for sharing your comments regarding your stay with us. I sincerely apologise for the inconveniences you encountered with your room and cleanliness, as they are not reflective of the high standards we uphold. Please be sure that your valuable feedback has been addressed appropriately with my team. I hope we will have the chance to welcome you back and If I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Worn down tiny room, huge heating problems"

2
12/04/2018

The standard room I stayed in was really tiny - you open then door and you're in the bed. That would be OK. The wear factor... well, let's consider that as an “extra” too (although I think that the room could benefit from some refurbishment), but the cold... That was very disappointing. The temperature outside was -2/+2 at the time I stayed, the heating was on its maximum, but still it was very cold. I found an antique heater in the closet and used it to heat my room up before the night (as it was too loud to let it run during the night). It helped a bit. The breakfast facilities were OK. They even had their lactose and gluten free selections. Which was nice until I wanted to pour some lactose free drink and one of staff ladies started to lecture me that that is a special food only for those who need lactose free (I replied that I'm one of those people, but she continued her story several times and didn't listen to me). Overall, can't recommend this place.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you so much for sharing your comments regarding your stay with us. I sincerely apologise for the inconveniences you encountered with your room and our service, as they are not reflective of the high standards we uphold. Please be sure that your valuable feedback has been addressed appropriately with my team and our property owner, and we very much hope that we will have the pleasure of welcoming you back so we may have the opportunity to restore your faith in Hotel Kung Carl. If I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Perfect "

5
04/04/2018

The Kung Carl Hôtel was perfect! Breakfast was excellent because it was a mix of European and American. We had room 459 which was very large and nicely decorated. My son and daughter had room 456 which was a standard room so smaller but still very nice. Beds were very comfortable. Was hot in our room but we could control the temperature and adjusted it. All of the staff were extremely helpful. On our first night, we ate in the bar and the bartender was extremely friendly and helpful. It was burger and bourbon night. One of the best burgers I ever had! A couple of days later we ran into the bartender again and he remembered us and asked how we liked Stockholm. We couldn't ask for friendlier staff!!! The hotel was also very charming and lovely. We will return!!!!!

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind words! I am so glad you and your family had a good stay with us and I'll be sure to pass on your comments and compliments to the team. We look forward to welcoming you back again, hopefully soon. Kind regards, Annelie Bergsten Mail: [email protected]

"Beautiful room, breakfast and service"

5
31/03/2018

I love staying here. Such friendly staff and beautiful rooms. The breakfast is a real treat and something to look forward to each stay. I have stayed here many times and each room is very unique. Some have baths and you should ask if you want a room with one. I highly recommend this hotel for both service and location. Note that this is a very busy area and you might want to ask for a quiet room if you are a light sleeper.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor! I'm so happy to hear that you enjoy staying with us. We look forward to welcoming you back, hopefully soon! Kind regards, Annelie Bergsten mail: [email protected]

"Perfect!"

5
21/03/2018

No doubt: one of the best hotels in central Stockholm. Very cosy and quiet. Nice room and yummy breakfast. I do recommend this hotel whether for business or holiday. Enjoy your stay in Stockholm at the Kung Carl!

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you so much for your kind comments and compliments – I am delighted that you enjoyed your stay and we look forward to welcoming you back again soon. Kind regards, Annelie Bergsten mail: [email protected]

"Beautiful and perfect location!"

5
08/03/2018

A charming hotel for the Stockholm visit! Walking distance! I always stay tat Hotel Kung Carl when I'm in Stockholm. Great restaurant, great drinks in the bar and the perfect place to be. The rooms are charming and cosy and the beds comfortable,

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Åse, thank you for taking the time to write a review on TripAdvisor! I'm so happy to hear that you enjoy staying with us. We look forward to welcoming you back, hopefully soon! Kind regards, Annelie Bergsten mail: [email protected]

"I love this hotel because of atmosphere and other details"

5
25/02/2018

I've been staying in the hotel 3 times already. It is always nice and pleasant room and view (even the room is not big). Nice professional service and food. Great location. Very smart pricing. So, the combination of everything is bringing nice experience. Definitely will come back as soon as I have an oportunity

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Olga, thank you for your kind comments and compliments – I am delighted that you enjoy staying with us and we look forward to welcoming you back again soon. Kind regards, Annelie Bergsten mail: [email protected]

"Best hotel!"

5
20/02/2018

Very happy with the service and environment at Hotel Kung Carl. Loved the place! The familyroom was great and big, the bed was so comfortable and the breakfast was lovely! The only negative was the noice from outside when sleeping there in the weekend. But I was the only one who noticed - the rest of the family slept very well.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind words! I am glad you and your family had a good stay with us and I'll be sure to pass on your comments and compliments to the team. We look forward to welcoming you back again, hopefully soon. Kind regards, Annelie Bergsten Mail: [email protected]

"Nice Hotel With Charming Bar"

4
18/02/2018

Great location when in Stockholm, it was practically walking distance to all my appointments. The room was quite small but charming and clean. The bar is what really makes this hotel stand out, great use of what was once a backyard and well assorted! The breakfast was very Swedish and quite ok if you like eating herring in the morning :) For those who don't, there was also bread. Cheese, yoghurts and vitamin shots. All in all a hotel I can recommend.

Annelie L, Hotellchef at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Thomas, thank you for taking the time to write a review. I am delighted that you enjoyed your visit and I also agree that we have a great location for exploring Stockholm. We look forward to welcoming you back again soon! Kind regards, Annelie Bergsten mail: [email protected]

"Almost perfect"

4
09/02/2018

This is an excellent hotel. I might have been lucky but my room was of good size and with a view over Stureplan. Very nicely furnished. The location is excellent, smack in the middle of Stockholm's finance district and poshest areas if you are Prada shopper. If you are not, you can still enjoy a short walk down to the water at Nybroviken and the plethora of good restaurants around. The breakfast was ok but not very well-assorted for a Scandinavian hotel. The staff was correct but a bit stiff. Overall a very pleasant experience.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit and I also agree that we have a great location for exploring Stockholm. We look forward to welcoming you back again. Kind regards, Annelie Bergsten mail: [email protected]

"Short stay in a very pleasant Hotel"

4
25/01/2018

Comfortable rooms tested several times (avoid single room N° 120 which is small and has a badly placed bed with airconditioning just by one's head). Hotel bar is unusual and comfortable and the breakfast is satisfying. Staff are very helpful, efficient and pleasant.

Annelie L, Hotelldirektör at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor! I'm happy to hear that you enjoy staying with us. We look forward to welcoming you back! Kind regards, Annelie Bergsten mail: [email protected]

"Good Hotel"

4
22/01/2018

I'm in Stockholm at least 3 times a year and I always stay here. While it's not great, the pros outweighs the cons. Cons: 1. Some rooms are tiny. Like big closets. It seems the tools on floor 6 are the smallest. 2. The heat doesn't always work and during winter months can get really cold. 3. The blankets aren't big enough. Even if you get a full size bed in one of the bigger rooms, they'll give you two blankets that don't really do the job. If you're a tiny person, then you're good, but if you're tall... 4. I've stayed on every floor and every type of room and some rooms are in great need of refurbishing. Not enough outlets in the right places, no ironing board and iron in most rooms (older rooms). 5. Bathrooms are nice, but some of the showers allow water to escape basically flooding the entire bathroom floor. Simple fix, but not always done. 6. The elevator on the right side of the building as you're entering is terribly slow. I get that it's an antique blah blah blah, but time to get rid of that thing. The elevators on the left side is twice as fast. These are the cons, to name a few. As I mentioned, I'm in Stockholm at least 3 times a year and I always stay here. Here's why: Pros: 1. Location. It's in the heart of the city. All the restaurants and bars and nightclubs are all within walking distance. Not to mention Gamlastan and some of the other cool sites to see. 2. Again, location. It's right next to the the Östermalmstorg train stop (red line) which is convenient for me as I use the subway daily when I'm there. 3. Comfy beds. Despite the small blankets. 4. Amazing breakfast. 5. Fast internet. I've never felt like I couldn't watch a movie or surf the web because of a lack of bandwidth. 6. Friendly staff. Maybe because I'm always there and know me already but they're always willing to help. Just generally nice people, but then again, the vast majority of swedes are nice people! Not really a pro or a con, but beware of the rooms that face the indoor courtyard. Windows don't open and you a have a view of nothing. Not only that, but noise from the bar rises up to the top and it feels like people are drinking right outside your window. I sleep deep, so I'm good. Overall, a nice place to stay while visiting Stockholm. ??

Annelie L, Hotelldirektör at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor! I'm happy to hear that you enjoy staying with us and we appreciate your valuable feedback as it helps us to identify the areas which require our attention. We look forward to welcoming you back, hopefully soon! Kind regards, Annelie Bergsten mail: [email protected]

"Romantic staycation with the not-knowing husband"

5
22/01/2018

Desided to stay at a central hotel, but not to big, Kung Carl is just perfect in that sence - all roooms different from each other decoration wise and colouring - romantic and near everything near Östermalm. Breakfast was excellent, so fresh and just everything you could wish for. Comfy beds and excellent staff, what more to wish for.

Annelie L, Hotelldirektör at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and we look forward to welcoming you back again soon. Kind regards, Annelie Bergsten mail: [email protected]

"Thumbs up - Boutique Hotel with love and focus to the detail"

5
17/01/2018

Stayed overnight Oslo - Stockholm in Jan 2018. The customer experience with Kung Carl starts at the stylish reception which is super friendly, efficient and warm hearted. The room was spacey. Wooden floor. Very nice bathroom with first class equipment. Bed soft and cosy. Really Enjoyed the stay and would very much recommend Kung Carl. Price: ca 1800 sek per night. Thanks for a helpful vote.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Klaus, thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Annelie Bergsten mail: [email protected]

"Nice atmosphere and centrally located"

4
06/01/2018

The Hotel Kung Carl is very centrally located and combines several historical buildings under one roof. I had a nicely decorated and functional room on the second floor. The restaurant was closed on Sunday evening, but despite our late arrival we could get a few beers at the bar. Reception staff was friendly and willing to help. The breakfast buffet was comprehensive and covered everything you would expect in Sweden. Of course, the room rate was on the high side, but quite typical for a hotel in the center of Stockholm. Overall, a positive experience!

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind words! It has been a pleasure to have you stay with us, and we look forward to seeing you again! Kind regards, Annelie Bergsten mail: [email protected]

"Excellent location, wonderful staff and comfortable rooms!"

4
04/01/2018

Hotel Kung Carl truly delivered a wonderful experience. in terms of location, you cannot get any better, the very best of shopping and dining is a stones throw away, literally right across the street at the Sturegallerian. The rooms were spacious and clean with modern bathrooms, but they were very charming and kept in the traditional sense. The staff were very helpful and kind and they truly went out of their way to ensure that our two small children were happy; they had prepared a large basket of toys and placed two stuffed animals on their bunk beds. I will definitely stay here again and I will recommend to family and friends.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and we look forward to welcoming you back again soon. Kind regards, Annelie Bergsten mail: [email protected]

"Good choice on Stureplan"

4
04/01/2018

A good businesshotel located on Stureplan with many nice restaurants and bars just nearby. I been there many times, room quality differences but is generally ok. Classic styling in rooms and common areas.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor! I'm happy to hear that you enjoy staying with us. We look forward to welcoming you back, hopefully soon! Kind regards, Annelie Bergsten mail: [email protected]

"Leif Johansson"

4
19/12/2017

This is a nice hotel with great personnel situated in "my area" of Stockholm. Just avoid Sunday evenings when everything is closed unless you are prepared to go out to a nearby Bar or Restaurant of which there are plenty.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Leif, I'm very grateful that you could take time to leave us your thoughts and write a review. It has been a pleasure to have you stay with us, and we look forward to seeing you again, hopefully soon! Kind regards, Annelie Bergsten mail: [email protected]

"Good choice in Stockholm"

4
16/12/2017

I like locations nearby Östermalm heartbeat as Kung Carl. Hotel building is so beautiful and it have restored in good way. Room was quite small in upper floors. Breakfast was a good Scandinavian breakfast. Overall this was one of my best hotel stays in Stockholm. Only the hotels price in Stockholm is always so high, that it's really hard to get good value for money.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay with us. We look forward to welcoming you back again, hopefully soon! Kind regards, Annelie Bergsten Mail: [email protected]

"Room whit class and charm"

4
12/12/2017

The beds in the room we had, was first class and the rest of the furniture was stylish.The staff in reception and the rest of the personal was very helpfull.It is a hotel we will com back to.The location is in the heart of Stockholm and many restaurant and bars is close the hotell if yuo want to try another place to eat, but you realy dont need to do that because everything yuo needs you find it in Hotel Kung Carl

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind words! It has been a pleasure to have you stay with us, and we look forward to seeing you again! Kind regards, Annelie Bergsten mail: [email protected]

"Charming rooms"

4
07/12/2017

You never know what kind of room you get, they are all different. Very charming. Have stayed here several times, every now and then a room has been really tiny, but most often really nice. There are also toy dogs to keep you company. Breakfast is good, many choises. This time I stayed in early December and the room was a bit cold, the tiny bathroom was freezing. That was only minus for the stay this time.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor! I'm happy to hear that you enjoy staying with us. We look forward to welcoming you back, hopefully soon! Kind regards, Annelie Bergsten mail: [email protected]

"Lovely hotel"

5
06/12/2017

Love this hotel, such a beautiful building, reminds me of Diagon alley in Harry Potter just by the bar, it's so quirky! Rooms are all different and the beds are super comfortable. The food at breakfast and dinner in the restaurant are also excellent.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you so much for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Annelie Bergsten mail: [email protected]

"Great Location"

4
12/11/2017

If you want to be in the center of Stockholm, this is a very good choice. It is in several buildings around what used to be an outdoor space in the center of the block, now covered to be an interior court. The breakfast was excellent.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind review. It has been a pleasure to have you stay with us, and we look forward to seeing you again, hopefully soon! Kind regards, Annelie Bergsten mail: [email protected]

"Great location but lack of attention"

3
11/11/2017

Well, location wise you cant get it much more central than this. The only issue could be noise from around (especially when you notice the ear plugs on the pillow when you arrive). However, the room was much more quiet than i expected and I had no problem sleeping. Also very good was the breakfast, lots of choices and great Nespresso coffee. However, in order to deserve being named premier collection or all the stars there are some changes needed. For example, clean also items that a tall guest will see or if a guest asks how to turn up the heat, he probably doesn't appreciate the cleaning crew leaving the window open in the room. Overall i liked the location, but there were too many small details that didn't feel 100% to justify the price nor the ambition.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you very much for taking the time to share your review with us. I am glad to hear that you had a good night sleep and that you liked our breakfast buffet. But I am sorry to read that you experienced an issue through out your stay with cleanliness and coldness. Please be assured that this is not indicative of our usual standards and accept my apologies for the inconvenience. I have taken note of your comments and the matter has been addressed. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Loveliest hotel in Stockholm"

5
11/11/2017

I've stayed in several hotels in Stockholm and this is my favourite. It has a great location particularly if you like being near designer shops, there are many restaurants and bars close by and the hotel rooms are lovely. The staff are also wonderful. Great place to stay

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Annelie Bergsten mail: [email protected]

"Very good hotel"

4
11/11/2017

Kung Carl is a very good hotel (I stayed there for business several times): - very central location - beautiful building, in 19th century fashion, with a nice patio - large rooms, though a bit old - good breakfast (though choice is not as wide as one could expect given the price range) - Price/quality ratio acceptable

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind words! I'm happy to hear that you enjoyed your stay with us this time as well. We look forward to welcoming you back in the near future! Kind regards, Annelie Bergsten mail: [email protected]

"Stay here when you are in Stockholm!"

5
02/11/2017

Beautiful, quiet room in a lovely hotel with extraordinarily welcoming staff and the best breakfast anywhere. This hotel is historic, but very modern in its amenities. It is centrally located, convenient to everything, but quiet. This is a very comfortable hotel with great service and great food.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Kathleen, thank you for your kind words! I am glad you had a good stay with us and I'll be sure to pass on your comments and compliments to the team. We look forward to welcoming you back again soon. Kind regards, Annelie Bergsten Mail: [email protected]

"Good location, not the best facilities"

3
31/10/2017

I was there for work. The rooms & Hotel are really nicely decorated, but it doesn't really matter when the heating doesn't heat the room. almost everything is for sale in the hotel, from teddy bears to books laying around in the room, annoying. They DO NOT have irons, rather, they have ironing room. see for yourself in the pictures. Besides that, pretty nice. food is more than average and the place is fairly quite. I would not go back to the hotel because of the irons & the fact i was cold while working in the room.

"Highly recommended, best stay i have ever had in Stockholm"

5
23/10/2017

The location, the room and the service were all top class. All of this to a reasonable price. I will go back as early as next month. We were three friends who stayed in a superior room with an extra bed and had a lot of spare space. We also had the most amazing view over Stureplan. I highly recommend staying here.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Louise, thank you for your kind words. It has been a pleasure to have you stay with us, and we look forward to seeing you again! Kind regards, Annelie Bergsten mail: [email protected]

"Business trip, highly recommeded!"

5
20/10/2017

Booked two of my colleagues from Switzerland at Hotel Kung Carl for a business trip to Stockholm. Spontaneous feedback was that rooms very were quiet and that the food in the restaurant over delivered vs. expectations. Moreover the breakfast atmosphere gave a good start of the day. Overall highly recommended!

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind comments and compliments – I am delighted that your colleagues enjoyed their stay and we look forward to welcome them back again soon! Kind regards, Annelie Bergsten Mail: [email protected]

"Perfekt staying in Stockholm"

5
16/10/2017

Nice hotel, best location, near everything. Do not forget to visit Ostermalmshallen and Sturehof. Take a lovely walk at Biblioteksgatan. Enjoy Strandvagen and the see. If you like shopping go to NK at Hamngatan.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Kjell, thank you very much for your kind review. I'm so pleased you enjoyed your stay with us. I also agree that we indeed have a great location for exploring Stockholm. We look forward to welcoming you back again very soon. Kind regards, Annelie Bergsten mail: [email protected]

"Nice hotel, friendly staff"

5
24/09/2017

A hotel with lots of history in the walls. Great location, nice staff and overall good service. Very charming place for breakfast, with great selection of all that's needed for a good start of the day. Small and ok fitness room on the 6th floor.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Annelie Bergsten mail: [email protected]

"Central location with positives and negatives"

3
16/09/2017

I stayed at Hotel Kung Carl for one night during a business trip to Stockholm. Let's start with the positives...the central location was great and the service was really good. All of the staff were very friendly and helpful during my stay. Unfortunately other aspects of the hotel let it down. Whilst the central location was good, it meant that on the Friday night that I stayed, there was a lot of noise from the bars across the street until 2am. Unfortunately the windows don't block out all of the noise so I frequently woke up. Also, the my room was a little worn, dated, and in need of refurbishment. Unfortunately there are other hotels I've stayed at before in Stockholm which I'd recommend over this one.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor following your stay with us. I am very sorry that your experience did not meet your overall expectations on this occasion. Be assured that your comments are very important and we will do out utmost to improve our product and service. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten mail: [email protected]

"Still beautiful and perfectly located"

4
12/09/2017

I have stayed here twice before (and reviewed once; all the rooms were completely different), and will agree that if you get one of the small singles, you might feel like you have to go outside to change your mind (forget about opening your suitcase!). Last time I got a room where the bathroom was so small that if you were a tall person you wouldn't be able to towel dry without bruising yourself on the walls. But the place is so charming! This time I got upgraded to a superior room on the second floor (which I think is newly renovated): high ceilings, big windows, beautifully decorated - and a big, beautiful bathroom. I almost didn't want to leave. Renovation of the lobby/bar/restaurant area is done and breakfast is mercifully in one place again so you don't have to complete a treasure hunt to eat. The breakfast staff, however, is still not the friendliest and seem mostly to be waiting for you to leave so they can clean up. Check-in/check-out and storing luggage was super smooth and quick (and both luggage rooms are locked, I saw a review that said otherwise...). Obviously, there are plusses and minuses, but I will most likely come again - for the location and the quirky design of the rooms

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind words! I'm happy to hear that you enjoyed your stay with us this time as well. We look forward to welcoming you back in the near future! Kind regards, Annelie Bergsten mail: [email protected]

"Excellent Hotel in the heart of Stockholm "

5
04/09/2017

I am glad I booked Kung Carl hotel for our first stay in Stockholm. It's a "hotel de charme", loved the old style feel which goes perfectly well with the building's architecture. The room is tastefully decorated, with three big windows and a beautiful view. The bathroom was small though, but it didn't bother us. The bed is very comfortable and the room is super clean. But the strongest point of Kung Carl is its location. It's so central that you can walk everywhere: to Gamla Stan, to the royal palace and opera, to the port plus it's in the high end district of Stockholm with all the luxury boutiques around, nice restaurants and pubs and even a shopping mall. The location was just perfect and it made our stay very enjoyable. There's is a bus stop a few steps from the hotel, but u won't need it as you can walk everywhere. The breakfast is good and complete but it lacks viennoiseries. The service should be improved. The staff at the reception were not friendly at all, and they don't make any effort to suit your needs. Plus they barely answer when you ask for advice. Same with breakfast staff. I was surprised as Swedish people are usually very friendly. This is not the level of service you expect from a four stars hotel. But the location and the charm of the hotel compensated that and we really enjoyed our stay.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit and I also agree that we have a great location for exploring Stockholm. I am concerned about your feedback regarding the service, I sincerely apologise for the inconveniences you encountered, as they are not reflective of the high standards we uphold. Please be sure that your valuable feedback has been addressed appropriately with my team. We look forward to welcoming you back again soon and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Confortable hotel "de charme", nice location"

4
01/09/2017

Great location (in the center of Stockholm); good value. Very nice breakfast. Have family rooms -- nice decoration. Mix of business people and tourists even if we thought there were to many "business" men/women). Small fitness room.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you very much for your kind review. I'm so pleased you enjoyed your stay with us and I also agree that we indeed have a great location for exploring Stockholm. We look forward to welcoming you back again very soon. Kind regards, Annelie Bergsten Mail: [email protected]

"Worst hotel I have ever visited "

1
31/08/2017

I'm staying right now at the hotel and if it was not for business for 1 night, I would check out right away, that bad is this hotel. The receptionist is the worst one I have met in my hotelier career and traveling around the world nearly all the year: when we arrived we had 1 room ready for my colleague and second room not, without taking a note of my name or anything, receptionist Daniela said the check in time is 3pm and if anything ready before, then they can give. I sat right next to reception for an hour, there was only other family sitting in the lobby and no one else. Check in policies and timings are understandable as I'm myself work for the hotel chain, but if you see someone falling asleep in the lobby, probably you can as hotel at least try to do your best. After an hour when I approached reception, she made a face like Who are you and asked what's my name? After I gave my name again she said yes there is a room, please pay here. So when I asked if I would not come myself to check, you would not offer me a room, she said there are too many people in the lobby, which is ridiculous as was only me and other family, not to mention that lobby is not more than my room which is hardly 12sqm and not to notice someone sitting next to your desk will be at least ignorance. After I showed that there no one in the lobby and it is pathetic excuse, the next she said that she didn't know my name (I have given my passport at the arrival when she said there is no room). Then I obviously said both excuses are not valid, she never tried to apologize and all her behavior was expressing full disinterest. Having someone like this at the reception would kill any desire to stay at this hotel. Working for hotels for many years I feel deeply sad for owners and management of this property. I would not recommend it to anyone for a stay despite of being in great location. The price is not cheap to pay for such rude service when there were plenty of other options in the city in similar price range. I would close my eyes to such an awful check in (I have started my career in hotels from reception and I perfectly know what's it like to stand and smile, therefore recruiting right people is very important for hotels business), if I would get a room expected from the pictures. The room is nothing like on the pictures on the website, the room I'm staying is super small, probably the pictures needs to be more realistic, there is no such picture of the room I'm staying, the room is hardly 10sqm and bathroom is 1x1.5. I have mentioned that we are on business here and when I enter the room there are 2 soft toys on the bed! Not to mention, till I reached the room, I had to pass (and corridors are also tiny) 2 dirty house keeping trolleys full of dirty sheets and garbage standing completely unattended. I'm only writing it for a benefit of hotel to improve their service as I think their ratings online is highly undeserved.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Anna, thank you so much for sharing your comments regarding your stay with us. I sincerely apologise for the inconveniences you encountered with our service, as they are not reflective of the high standards we uphold. Please be sure that your valuable feedback has been addressed appropriately with my team, and we very much hope that we will have the pleasure of welcoming you back so we may have the opportunity to restore your faith in Hotel Kung Carl. If I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Comfortable Hotel in a Perfect Spot"

5
29/08/2017

Comfortable rooms. Great breakfast. Appeared to be a mix of business people and families. The front desk staff were exceptional all throughout the day. Very helpful. From the moment we arrived with our bags lost in Amsterdam. They took care of us.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind words! I am glad you had a good stay with us and I'll be sure to pass on your comments and compliments to the team. We look forward to welcoming you back again soon. Kind regards, Annelie Bergsten Mail: [email protected]

"Worst hotel "

2
22/08/2017

Never have I seen such a noisy hotel and such unpleasent staff! The room was just on the top of the street full of music and motorcycles runnung all night long and my children were awaken by it all the time. The response we got was very unpleasent and somewhat rude and so was the behavior of the staff in general. Spent there 4 nights unfortunally, because we paid in advance...

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Maya, Thank you for posting your thoughts on Trip Advisor. Please accept my apologies for any inconvenience. It's disappointing to see that your stay was not as you would expect it. Be assured that your comments are very important and we will do out utmost to improve the service. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Beautiful hotel and a wonderful experience."

5
16/08/2017

We spent 3 wonderful nights in a Jr suite with a darling balcony overlooking the street below. Our bed was very comfortable and the room was very quiet considering the busy street below.We loved the fact that historical aspects of the hotel like the tile fireplaces were preserved, but the room also had all the us to date modern technology we have come to expect.The staff were all wonderful and my husband is still talking about the amazing breakfast choices. It we are fortunate enough to visit Stockholm again, we will definitely stay here again.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind words. It has been a pleasure to have you stay with us, and we look forward to seeing you again! Kind regards, Annelie Bergsten mail: [email protected]

"Really lovely hotel right in the centre of Stockholm"

5
12/08/2017

The hotel was a good price and is right in the centre - positioned well for transport, clubs, restaurants, museums, shops and the habour - we could walk everywhere! The breakfast was very good with a range of food and the service was efficient and friendly - especially good for a busy hotel in a capital city. The hotel helped us with taxis and excursions so nothing was too much trouble which we appreciated. The rooms were fab - spacious and well decorated. Totally a lovely experience.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Annelie Bergsten mail: [email protected]

"Pleasant retreat - right in the middle of Stockholm"

5
10/08/2017

My wife and I took the morning train from Oslo (in itself a pleasant experience and so much better than flying) and walked over to Hotel Kung Carl where we were greeted by friendly who informed us that we had been upgraded to a "junior suite" on the third floor. The room was excellent and had a small balcony from which we could see the royal castle. Top marks for ambience, service and location, and reasonably priced.

"Not great"

3
10/08/2017

The location is good. Rooms are old. On a 5 day stay I had a cracked toilet seat and the AC unit was leaking water that created a huge puddle and reached the carpet. The toilet seat was fixed one day after I reported it. The AC still has towels in front of it. Service from the front desk staff is spotty. Some are nice but most are rude. The bed is uncomfortable. It is an old firm bed that squeaks with a matress pad on top. The size of the room was fine. Breakfast was ok and it was included but it was the same every single day. No variety. They have some creepy dolls off the elevator on the 5th floor as decoration. In my opinion, this hotel is not worth the almost $250 usd per night that I am paying. Maybe it would be ok if the customer service was better but it is definitely not 4 stars. My colleagues stayed at the Diplomat and seemed to have a better experience. Some of us were booked at Kung Carl because the Diplomat was full. Next time I come to Stockholm I will not stay here. Don't settle for an old, tired and overpriced room and bad attitudes. There are much better options out there.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you very much for taking the time to share your review with us. I am really sorry to hear that your stay was not up to expectations. At Hotel Kung Carl, we strive to provide a superior service experience for every guest and every feedback is very important to us. Please be assured that this is not indicative of our usual standards and accept my apologies for the inconvenience. I have taken note of your comments and the matter has been addressed. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Great hotel"

5
05/08/2017

Wonderful hotel in the best location of the town. The hotel has been going through some renovation recently and our room, 208, was one of the newly refurbished ones. The room has a lovely high ceiling with wonderful bay windows looking out towards Stureplan. The decor is historical but fresh and clean with really comfortable beds and seating area. The rest of the hotel had a lovely buzzing atmosphere in the evening and the staff are all really great and friendly. The breakfast is fantastic with lots of options and you have so many different things to choose from. There are also gluten free and vegan options. Generally this hotel is perfect both for leisure and business travel. The location doesn't get better and the value for money is great.

"Great location, nice staff and good vegan friendly breakfast!"

5
03/08/2017

We have been visiting this hotel for many years now, and never get disappointed. The rooms are nice (superior), spacious and silent We do not find it noicy despite the location close to the party scene in Stockholm!

"Excellent historical hotel"

4
09/07/2017

Hotels interior and decor in the rooms and public areas are really nice, honouring the long history of the hotel. Breakfast has a great range and good quality. Hotels own restaurant can also be recommended, really tasty food and good atmosphere.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon! Kind regards, Annelie Bergsten Mail: [email protected]

"Parking is impossible - even to unload cars "

2
07/07/2017

Stayed overnight and while the beds were very comfortable, the room was tiny and decor dated. In order to unload our bags and find a park we had to drive around blocks and blocks for over an hour - asking at reception was no help as they said "if you don't speak Swedish we can't help - it's to hard to explain". Ended up paying a fortune for parking when locals later told us that parking after 7pm was free on a nearby street. Frustrating and expensive considering the location, and assistance.

"Great hotel great location"

5
28/06/2017

I stayed with my family (2 kids, 13 and 6 years old) in a family room for one night. The room was newly renovated in an old fashioned and nice style. Bunk bed for the kids. Comfortable and nice beds. The bathroom maybe on the small side, but that really did't matter. Nice breakfast with lots of things to choose from. Staff very friendly and helped out with tips on what to see and do. Great location close to everything. All in all great hotel!

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Karin, thank you for your kind words and great review! I am delighted that you and your family enjoyed your stay with us and I look forward to welcoming you back again soon. Kind regards, Annelie Bergsten Mail: [email protected]

"LOUD bed"

2
17/06/2017

Small but nice looking room, with earplugs as a courtesy on the bed. We thought it was for the traffic until we sat on the bed. It is the most loud sqeeky sounding bed Ive ever heard (and the I include beds you hear in comedy movies!) in my life! It needs a gallon of oil and a screwdriver to be well again.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor following your stay with us. We would like to apologize for the inconvenience that you are describing. Be assured that your comments are very important and we will do out utmost to improve our product and the service. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Quirky Hotel"

4
11/06/2017

This is an unusual hotel, well located in the centre of the city within easy reach of the major attractions. There is a nice relaxed feel to the hotel with the staff very friendly and proficient in speaking English. A good breakfast is included in the price. The rooms are very small; we were encouraged to upgrade our room to a larger one but this room was still relatively small but cosy!

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your review! I am glad you had a good stay with us. I hope we can welcome you back soon so you will have the chance to try another room, as all our 143 rooms are different in size, form and decoration. Kind regards, Annelie Bergsten Mail: [email protected]

"Kung Carl"

5
10/06/2017

A wonderful experience with every need attended to by the staff. The location is also excellent in downtown Stockholm. Meals in the restaurant are also a treat. When traveling to Stockholm, King Carl should be our hotel list.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon! Kind regards, Annelie Bergsten Mail: [email protected]

"A Curate's Egg of a Hotel"

4
29/05/2017

We didn't get off to a good start. First our room key didn't function and that's not good when you are tired after travelling. Then the safe didn't work, nor the light by the door. The receptionist put new batteries in the safe, which still didn't work, and said she would get the light seen to. A day later nothing had changed so we complained to a different receptionist who got things fixed by the time we returned later in the day. We had to ask for the cups in our room to be washed and for the teabags to be replenished. If we didn't ask if didn't happen - not good in a hotel of this supposed quality. We also felt that the general standard of the room did not match up to the supposed 'superior room' standard. However, the general atmosphere and decoration were very good - distinctive and unusual. The breakfast was excellent. I agree with a previous reviewer that it was the same every day, but there was a huge variety on offer and the standard was high. The location is excellent for sight-seeing, being on a classy street and within easy reach of the metro. We had a very enjoyable holiday and loved Stockholm.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor following your stay with us. I am very sorry that your experience did not meet your overall expectations on this occasion. Be assured that your comments are very important and we will do out utmost to improve our product and service. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Want stay here again"

2
24/05/2017

The lounge and reception area is very nice and the service at the reception is forthcoming and very high quality. The breakfast is fine normal type of Swedish breakfast with a fine selection. I had booked a room for one night and I am happy that I did not have to stay longer. The room generally need to get a bite of refurbishment - I love old classy hotels - but here the rooms looked tired. The room had the smallest toilet/bathroom with a very little shower. The rest of the room was equally small with no proper table and almost no floor space. The worst part of the stay was the noice from what I think was the ventilation. I am normally not bothered by noice and can sleep most places - but this was exceptional and really annoying - and prevented me from sleeping. Overall I would stay somewhere else the next time - like the haymarket

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor following your stay with us. We would like to apologize for the inconvenience that you are describing. Be assured that your comments are very important and we will do out utmost to improve our product and the service. Please contact me with your room number as I would like to look into the items you mention. I can be reached on [email protected] Once again please accept our apologies and I hope to speak with you soon. Kind regards, Annelie Bergsten

"Classy old hotel"

4
23/05/2017

This was my second visit at Kung Karl; the first dated back in 1987! A lot of things had changed and the hotel was very cosy and stylishly renovated. The breakfast was one of the best with excellent selection of bread and cheese. I will definitely come again!

"Not the best, not the worst..."

3
13/05/2017

I stayed here over the first May bank holiday weekend with my husband and parents & think it's easier to break it down into pros and cons... Pros: Location - located on Stureplan, it's so easy to see the beautiful city of Stockholm from here and you're in spitting distance of plenty of shops, restaurants, etc. Staff - the reception staff were very friendly & helpful, particularly the young guy who worked on the Sunday and who arranged a room change for me and my husband and kindly manned the bar for us when we wanted to have a drink when the bar was closed... Decor - interesting decor. I particularly liked the clocks dotted around the place. Cons: The rooms - my husband and I were initially given a room on the 4th floor which didn't contain a safe, wardrobe, mirror...basic things a room usually contains even in a Travelodge(!) & so we were allocated a new room on the 6th floor. Apparently this was an "executive" room but it was dark, small & instead of there being a window there was a round hole like being on a boat...it did have an iron which the previous room didn't, so that was a bonus and appreciated. Towels were threadbare and absolutely tiny - I'm not large and it barely covered me, so my husband had no chance. The breakfast - very limited choice & the eggs were abysmal. Virtually no fruit, no opportunity for any coffee other than filter or espresso. No staff. Overcrowded. I only bothered twice out of four mornings. Cleaning - I never saw any cleaners and only the bare minimum was cleaned in the room. My husband forgot to take the "do not disturb" sign off on one morning and in every other hotel I have ever stayed in this sign gets ignored at some point as cleaners come back around to check the rooms they didn't clean earlier but there was no chance of that happening here. Glasses were not cleaned or replaced and things were not removed. Bar - a gorgeous area but it was closed two out of four evenings. Rooftop space - this is partly a pro as it was lovely but it isn't publicised anywhere and we only found it because we moved to the 6th floor. It's small but it's also a lovely sun-trap. The only issue is that you're. It allowed to drink your own drinks - the bar is on the ground floor (and was closed for two nights) and the lift takes forever anyway...however a bar man came up when we were sitting outside and told us off. We didn't even know the bar was open on the Tuesday as it hadn't been on Sunday or Monday! That wasn't very nice. Room service - there is none. Staff - there aren't any, anywhere! Apart from whoever the poor person is manning reception, there are no staff to be found anywhere. My family and I had a fabulous time in Stockholm but I would find it highly unlikely I would stay here again. It's not the worst hotel and there are positives but you really feel like you're getting very little for your money & I would rather pay more and receive a better service.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
I'm very grateful that you could take time to leave us your thoughts and write a review. We would like to apologize for the inconvenience that you are describing. Be assured that your comments are very important and we will do out utmost to improve our product and the service. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Still not sure after a week of reflection!"

3
10/05/2017

I'm still unsure how I feel about this hotel, even though I've left it a week before reviewing it! The reception staff were nice, friendly and quite helpful. However they seem to have to fulfill other roles as well. On two of the four nights we stayed they also had to man the bar if anyone wanted a drink and because of the non-existence of breakfast room staff (?) also had to deal with replenishment requests for breakfast, which is crazy when it's a busy time for people checking out etc. In the end we didn't bother. The breakfast was ok but only 2 choices of prepared fruit. If you don't like melon or pineapple then too bad! Our room, which is featured in the book in the reception area, had some elegant features, but I noticed that the arm of one of the chairs actually had ingrained dirt from some sort of spillage which looked as if it had been there for some time! The room was a good size, had a nice view and the bed was comfortable however the shower room was tiny! Fortunately we are quite small people and even we found it uncomfortable as there was so little space. Having said that, the shower itself was pretty good even if we felt we had to dry ourselves out in the bedroom. The room cleaning was hit and miss, the first day a lady cleaned and made the beds to a good standard but it went a bit downhill after that. Nothing major but I don't think much time was spent in there. The small roof terrace on floor 6 was lovely in the sun but you aren't allowed to take any of your own drinks there, entailing a trip down to the bar (if there was anyone serving) on the ground floor. Not quite as simple as it sounds as the lift only goes to floor 5, then along corridors and finally up again to floor 6! Little wonder we didn't find it until the last night. The location is very good and we were happy with the price compared to other nearby hotels but I'm still a little bemused as to whether or not I would stay here again. I'm not sure if the decor is meant to be 'shabby chic' or if it's just a bit on the worn out side. Hmm, maybe I will, maybe I won't. Really don't know!

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor following your stay with us. I am very sorry that your experience did not meet your overall expectations on this occasion. Be assured that your comments are very important and we will do out utmost to improve our product and service. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Business trip to Stockholm"

5
30/04/2017

The cost hotel in the very hart of Stockholm. The room is rather small but everything you need is there. The breakfast choice is really surprising with selection of cheeses and tea leaves which I indeed needed.

"Tiny rooms, and poor service - the website photos are quite misleading"

2
26/04/2017

I stayed at the Kung Carl for three nights in April 2017. First impressions were very poor. After a delayed flight, I arrived at the hotel at around midnight, to find the front desk completely unstaffed. I waited a ridiculous ten minutes of bell ringing and 'helloooo-ing', before I went into the kitchen area at the back to ask for help. Staff were sitting around there chatting, and were completely unapologetic about the delay. At checkout, I stood waiting while the receptionist finished a long phone conversation. Service is not a priority here! I checked into my very small 6th floor room. There were no windows, but rather skylights in the ceiling. One had a blind over it but the other was open to the sky, meaning that the sun hit my face from very early in the morning...not a place for a sleep in. The room itself was broom closet level tiny, and looked nothing like any of the photos shown online. It was small for one person; if you are travelling as a couple you would need to seriously consider if you would both fit. Furnishings were basic, and in need to a refresh - particularly the threadbare towels. Otherwise, no more serious complaints. The breakfast was nice, though served an identical menu each day. Internet was very fast and free. Locationwise, this is a great choice to explore the city, and unlike some other reviewers here, I had no problem at all with noise. On the whole, though, there are endless options at around this price point in Stockholm, and I can't help but feel it would be better searching a little more widely.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for posting your thoughts on Trip Advisor. Please accept my apologies for any inconvenience. It's really disappointing to see that your stay was not as you would expect it. Be assured that your comments are very important and we will do our utmost to improve the service and room quality. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"A pleasant hotel with one fault"

2
25/03/2017

I stayed here for 4 days, I had originally booked 3, but it was so good I stayed another. That was a mistake. The fourth night was Friday, apparently a party night. At 12:30 AM I was awakened by blaring horns. These horns continued until 05:00 at which point my neighbors came back and started banging their doors. The noise is due to 3 night clubs nearby which are open until 5. Other clubs close at 3. The taxis honk their horns to attract fares. This only occurs in the vicinity of the hotel where these clubs are. No other hotels have such issues. Obviously, the night's sleep was terrible. According to staff inward facing rooms are quieter, but personally I will never stay here again.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for taking the time to write a review on TripAdvisor following your stay with us. I am sorry that on this occasion your sleep was disturbed. We appreciate all feedback and still hope to welcome you back to us in the future. If I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Perfect location, lots of breakfast options, great value"

5
23/03/2017

You couldn't ask for a better location than being right on Stureplan, and we never heard the street noise in our room. You're just across the street from great seafood at Sturehof, the Sturebadet spa, or some late night fun at Spy Bar. Our room was comically small by US standards, but in line with other European capitals, and we stayed three nights for what we would've paid for one night in Paris! The hotel offers a tasty breakfast with plenty of different options, although we had to go hunting elsewhere for kardemummabullar (the cafe at the photography museum surprisingly had the best we tried in all of Stockholm). If you want to be in Ostermalm, this is your place.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you very much for your kind review. I'm so pleased you enjoyed your stay with us and I also agree that we indeed have a great location for exploring Stockholm. We look forward to welcoming you back again very soon. Kind regards, Annelie Bergsten Mail: [email protected]

"Exelent bed and nice breakfast"

4
21/03/2017

One of the best beds I have ever slept i this nice old time hotel. Good night sleep is the best thing you can get after walking around the city. Small dogs were waiting on the bed every day. The hotel is near the old city. You can just walk there. And this side of town seems to be clean and nice. One minus to the hotel. The toilet near the bar was not clean in the evening. Not good. The breakfast is rather crowded during the weekend but it was a good scandinavian style.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Auvo, thank you for your review, I'm glad you enjoyed your stay with us and hope to welcome you back again soon. Kind regards, Annelie Bergsten mail: [email protected]

"Great location with wonderful atmosphere"

5
04/03/2017

We received a room at the top of the hotel, with wonderful round windows with view over the whole heart of Stureplan. The hotel is located in the best way, you can walk to the beautiful water and take a stroll along the sceneries. You can walk to Kungsträdgården, and just around the corner you have all the best shops and boutiques you could ask for. The restaurant at the hotel is wonderful and has the best food. I love the rustic feeling in the restaurant that contrasts a lot toward the royal feeling in the lobby. The bar is outstanding because it feels like you sit in an outdoor alley with all the strong colors and architecture. The beds in the rooms are amazing, we slept very very well :). I highly recommend this hotel. Read more if you want at hus30.se

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Ulrica, I'm very grateful that you could take time to leave us your thoughts and write a review. I'm so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Annelie Bergsten mail: [email protected]

"Astonishingly nice"

5
26/02/2017

Delighful suite in the grand-style with sitting-room, lovely bedroom and fabulous bathroom complete with private sauna. All the rooms are decorated individually giving the impression of real homeliness. Fantastic view over Stureplan. The room could not possibly have been better. Amazingly good breakfasts too: full Scandi! A real treat.

Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Dear Dr James H, thank you for your kind words and great review! I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Annelie Bergsten Mail: [email protected]

"Lovely hotel in the heart of Stockholm "

5
21/11/2016

Excellent location! The hotel is located in the heart of Stockholm and close to great restaurants & bars, nightlife, shopping and sightseeing. So it's the perfect place to stay when visiting Stockholm both for pleasure or business. All rooms are unique and differ from each other, they are clean, comfortable and nicely decorated. Breakfast and brunch is lovely and I can recommend to start the evening with a good cocktail at the bar. Nice and helpful staff!

"Shower from hell"

1
20/11/2016

I kindly advised them about the shower. They promised to replace it. But they didn't before I went down to the reception with the shower head. They offered me 30% discount on my next stay. What a disgrace. Also all the guest who suffered from this potential bacteria bomb...

"Charming hotel with good location"

4
08/11/2016

I'll begin with saying that the rooms are quite small. They're nicely decorated and the style of the hotel is quite charming. The best thing about it must be the location. Smack in the center of Stockholm. Walking distance from shopping streaks, boats and ferries, restaurants and cafes. Definitely a plus.

"Terrific location and nice hotel"

4
31/10/2016

This is a nice hotel with nice decor. The rooms could be bigger. It has a charming feel to it. The location is absolutely perfect. Couldn't be better. Right in the heart of beautiful Stockholm. The location compensates for any flaws.

"Charming but small rooms"

4
19/10/2016

Nice hotel, good service, cute decor but small rooms. The bar is quite good too. The breakfast is pretty standard. Overall a charming hotel. My shower head was spraying everywhere but this is a first and I've stayed here plenty of times. Excellent location too!

"Good location and rooms with a nice touch"

4
16/10/2016

This was our second time at this hotel. Our room was rather large and nice, with large windows and good sitting space. The room was very clean. Rooms seem to be in different styles, but all rather pleasant (we had a superior). We were allowed to check-in well before the time, without much fuss. Excellent service. Breakfast was nice, with a good choice also for vegetarians. Price was OK considering prices in Stockholm. We will consider this hotel again when traveling to Stockholm.

"Feeling like home"

4
13/10/2016

The location is perfect, a welcome in the reception just like it should be, a nice room that is clean and with everything that you need, including a very nice bathroom. The breakfast is not fancy, however more than you need and bar perfect for a relaxing moment. I really liked this hotel, a friendly and relaxing place and at the same time close to shopping, business and restaurants. Good choice both for business and a romantic weekend.

"Comfy and unique!"

4
09/10/2016

Hotel Kung Carl has gone through a series of changes of its 150 years in business. Today, family owned since 1977, modern, comfortable, effective and unique. Individually designed rooms surrounds the unifying courtyard. A couple of places for wining and dining. Perfect location at Stureplan. Affordable.

"Overall pleasant stay"

4
01/10/2016

Overall a pleasant stay with pleasant staff. The rooms are clean and nice and potential noise from the street is handled with earplugs on the pillows. I have stayed on this hotel plenty of times and have not heard any noise from the street yet (includong stays on lower floors towards the street). Only complaint is that they do have some very small rooms among the rooms so remember to ask for as large a room as possible when checking in.

"Great Staff and Location"

4
25/09/2016

A quite beautiful hotel located in the heart of town. We stayed for 3 nights and did not need to take a taxi once. What really made our stay was the service we received from Marta and the team at Kung Carl who went above and beyond to meet our needs. The rooms were decorative and comfortable but the only downside was the bathroom was a ridiculously small size for a 4* hotel. However would happily recommend it as a place to stay

"Tired and dirty room"

2
16/09/2016

Lobby looks nice but my room (205) was rather old and tired. Shower was not nice, dirty and slimy experience. Break was super basic and e.g. orange juice was not real orange juice but just artificial liquid created by machine that mixes water to concentrate. Will not go here again and can not recommend to others.

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear Jarkko S, Thank you for taking the time to write a review on Tripadvisor following your stay with us. I am very sorry that your experience did not meet your overall expectations on this occasion. Be assured that your comments are very important and we will do out utmost to improve our product and service. I still hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Friendly Staff, Loud Hotel"

3
15/09/2016

Kung Carl was a moderate experience, though the staff was very friendly and gracious. The hotel seemed understaffed as there was always a line to check in and out. I was moved from the front to the hotel in hopes of escaping what I anticipated to be a loud evening with the Spy Bar located across the street, and I really needed a good nights rest. Sadly the room on the other side of the hotel was very noisy, and so I was unable to have the long nights sleep I was longing for. The rooms are very small and the shower was ridiculous, I could barely turn around in it. Not with the price. Maybe good for someone who's out late and so tired they can sleep through anything.

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear PaulaNow, Thank you for taking the time to write a review on TripAdvisor following your stay with us. I am sorry that on this occasion your sleep was disturbed. We appreciate all feedback and hope to welcome you back to us in the future. If I can be of assistance, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"What a room!"

5
15/09/2016

The location was quite near from my working place so I choose this hotel. And I'm happy that I did that! What a room. Huge and personally decorated. Very beautiful. The only minus thing was the breakfast. The bacon was cold. I mean - c'moon. Four start hotel and the warm dish was cold! Next time in my business trip I'll book this hotel again. The rooms are so unique :D And hope that the employees in the morning sift are not sleeping ...

"Our stay at Historic Kung Carl Hotell"

4
14/09/2016

The Hotell is located in the center of the city's business and historical sector The Stureplan. I spite of old Hotell the Hotell has been kept in execellant condition.our room was with the balcony and the view was spectacular from the room. Bath room was reasonably sized however the shower space was small bounded by glass separators. The room was quite large with nice furniture how ever the central lights were not working even though we complained the problem was not attended. The was lit with the other lights available in the room. The breakfast was again typical Swedish style lacking hard boil eggs. The staff were very hospitable and friendly.

"Great location & good atmosphere, but a little noisy"

4
25/08/2016

I stayd in Kung Carl with my daughter. My criteria to choose this hotel was 1) central location and 2) old-world ambience (often, I want to to feel some of the history of the place). These criteria were met. Our room was beautifully decorated, with light colors and some antique add-ons. The bathroom, in the corner of the house, was really cute and spacious. There were two small windows toward the street to give some natural light. As the room faced the street, it was somewhat noisy in the night (but, kindly ear-plugs were provided in the room - we did not need those, though). The breakfast provided a good selection, with some not-so-typical options also (like small gazpachos and blueberry shots). It was somewhat crowded during the last hour of the service, though. We also dined in the restaurant. Had some scallops and lamb. And I have to say that the kitchen is up to date. The food was delicious and well prepared! We also enjoyed the beautiful bar, which is located in a kind of an inner court. We had some excellent drinks, prepared according to our specific wishes. The staff was very friendly and helpful. I have to say, though, that the web pages of the hotel did not give quite accurate impression of the hotel. You could think, that there there are 3 different restaurants, but these are really 3 different areas of a single (quite small) restaurant - and the Library area is not always open.

"Probably the best in town!"

5
24/08/2016

My absolute favorite hotel in Stockholm. City center, excellent restaurant with great staff. Highly recommended both for business and pleasure. I've stayed here on a regular basis over the last 6 years, and never had any complaints! GREAT PLACE, HIGHLY RECOMMENDED!

"Family holiday in Stockholm"

5
19/08/2016

We arrived at the hotel on the very early hours and was greeted by a very helpful and knowledgeable night porter. the check in was painless, however when we got to our room the detail we filled out on the third party website hadn't filtered down to the hotel and as such we only had a double bed for three people. The room issue was very quickly resolved in the morning and we were given a room with the right amount of beds and a private roof terrace. the food for breakfast was as expected and very plentiful and the staff were extremely helpful, so much so that they kept me amused for hours, as there were twins serving at breakfast and I thought I was going mad every time I saw them on different floors minutes apart. I would recommend this hotel to anyone who wishes a hotel close to the centre but would caution them as it can be noisy as we found out. the rooms were supplied with ear plugs (this was a mystery until the second night, when the Stockholm car boys raced down the ajacent road, but the hotel can't be blamed for this.

"Friendly Staff, Lound Hotel"

3
15/08/2016

Kung Carl was a moderate experience, though the staff was very friendly and gracious. The hotel seemed understaffed as there was always a line to check in and out. I was moved from the front to the hotel in hopes of escaping what I anticipated to be a loud evening with the Spy Bar located across the street, and I really needed a good nights rest. Sadly the room on the other side of the hotel was very noisy, and so I was unable to have the long nights sleep I was longing for. The rooms are very small and the shower was ridiculous, I could barely turn around in it. Not with the price. Maybe good for someone who's out late and so tired they can sleep through anything.

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear PaulaNow, Thank you for taking the time to write a review on TripAdvisor following your stay with us. I am sorry that on this occasion your sleep was disturbed. We appreciate all feedback and hope to welcome you back to us in the future. Kind regards, Annelie Bergsten Mail: [email protected]

"Brilliant location "

5
09/08/2016

What a wonderful boutique hotel with a sense of tradition. The rooms are small, well appointed but 'cosy' Hotel Kung Carl is brilliantly located and allows you to walk to the shopping areas, and old town. Staff are really friendly. Great experience

"Great location - bad bed"

3
03/08/2016

Was there just for a couple of nights. Hotel is in a city center with subway near. Rooms looks little creepy and despite this was superior room there weren't and fridge or iron either. Breakfast was average or below avarage, but what suprised me is very very bad bed. It was so banded that hole was in a middle so Iv got back pain. Luckaly I left after couple of nights.

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear Pjer K, Thank you for posting your thoughts on Trip Advisor. Please accept my apologies for any inconvenience. It's really disappointing to see that your stay was not as you would expect it. Be assured that your comments are very important and we will do out utmost to improve the service and room quality. Please contact me with your room number and I will have our maintenance department check the bed, I apologize for the inconvenience this caused you during your stay. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Nice atmosphere , good service"

4
21/07/2016

Single room , small but functional. Hotel has lots of character & great location . Not super modern but that gives some old world charm . Nice bar & friendly service. Will stay again ! Perfect location at Stureplan. Reasonably priced for the quiet July weeks too.

"Lovely boutique hotel, fab breakfast!"

4
19/07/2016

This hotel is in a fantastic location. A Best Western boutique hotel, don't be put of by the fact it's part of a chain, you would never know. We arrived at 6.30am from the ferry and by 9.15am they had our room ready which was appreciated. We were on the 6th floor in the attic rooms, all rooms are individually decorated, tea and coffee in the room plus a fridge. As we were early we had breakfast which as the other reviewers have said was excellent, fresh pineapple and melon, homemade compote and amazing bread plus avocado which was yummy with the cottage cheese. The press for their orange juice was also lovely. Rooms were bright and clean. Now the negative, THE NOISE! all was fine and quiet until 1am and then until 4-5am it was party central on the street outside. Up until this time we had the windows open but had to close them (no air con) and use the ear plugs they provide. Having experienced the noise I would still stay here again, great service and comfort but would ask for a quiet room.

"Great location!"

4
15/07/2016

The best part about Kung Carl is that its in a great location: a beautiful street close to the high-end shopping areas, and a walking distance from the old town and other sights. Very safe area. Beautiful rooms, great service and the free wifi actually works great!

"Central location, old fashion stile."

4
15/07/2016

Excellent location, old fashion stile. It feels like you went back in time like 100 years . The elevators are small, so if you are coming in big group it can be a long waiting clean, comfortable atmosphere, very good service and good free wireless connection. Very good breakfast.

"Would stay again, great location"

4
14/07/2016

The location in Stureplan is excellent (eat across the street at Sturehof... best seafood ever) and in a nice part of the city. The hotel is very pretty, unique and well-kept. Each room is different and interesting and adds great character. The staff is very friendly and helpful... best staff on my Scandinavian trip. We were there 3 nights...excellent breakfast and very cute area to eat. If you ask they will pack you a nice little breakfast pack if your flight leaves to early to enjoy the buffet. I thought that was so nice of them and it was very thoughtfully chosen. Very impressed with the service here. The gym is nice too but boy is it hot! Sauna and gym in one! Worth it to go up and see the roof view too. It's a nice place I would stay again. Only complaint: there is not air-conditioning though so you must open the window for air.... and good luck sleeping once you do that! There is a club outside (not a really great one in case you'd rather join them... I'm into nightlife so I stopped by...it has good music though so at least you can enjoy from your room instead of sleep haha). But they do give you earplugs so I can't complain too much about that. Will stay again if I return to Stockholm :)

"Very nice - but noisy surroundings"

4
10/07/2016

Stayed here on a saturday night with family. Very nice location, beautiful hotel and a spacious and nice room. Good service and very nice breakfast in the morning. However quite noisy (even on the fifth floor) with a lot of clubs around the Stureplan, so would recommend trying to get a room on the inner courtyard or backstreet side.

"A nice place to come back to"

4
27/06/2016

It was our second time in the hotel and we were exactly as pleased as the first time. The room, though a bit too small was nicely decorated and quite comfortable. – Just as the year before, it was very clean and showed the very special character of the whole place linking modernity with historical approach, represented in this room by a beautiful chandelier, hanging above the beds. Breakfast was as tasty as the first time, providing guests with a variety of foods ranging from guacamole and cottage cheese to marmalade and cereal as well as fresh fruit and self pressed orange juice (lots of fun). A novelty to the hotel is a long bar, situated close to the lobby. It is very nicely furnished, providing sufficient space both for enjoying a drink and having a chat. – A nice selection of wines on offer.

"Continuous improvements"

5
26/06/2016

Over the past year, this super-central hotel has been upgraded in a number of respects. The beautiful belle-epoque facade has been completely renovated, the entrance and reception has been redesigned in a beautiful and homely way, the restaurant called 'Three rooms and kitchen' has also received a facelift with improved space also for the sumptous breakfast buffet. A new stately and wellstocked bar with beautiful fabrics and furniture has been installed next to the reception area. With its pesonal and friendly service and individually designed and furnished rooms Kung Carl still offers an excellent price-quality relation in the heart of Stockholm.

"Charming old building combined with lackluster service"

3
23/06/2016

The building from beginning of 20th century has character and there are some very nice rooms. Good location next to Stureplan and a 5-10 minute walk from where the boats start and the old town. Service is average to poor: we only received one room card as they did not have enough left, at breakfast there were too many people and the service could not follow, the room had a bad smell. When your room is on the street side, it is noisy and the windows are not sound proof (part of the charm).

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Thank you for posting your thoughts on Trip Advisor. Please accept my apologies for any inconvenience. It's really disappointing to see that your stay was not as you would expect it. Be assured that your comments are very important and we will do out utmost to improve the service. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Decent hotel, Good location"

4
20/06/2016

Stayed at Kung Carl from June 18th -20th. The room was clean and nice. Bed was comfortable. Breakfast was good especially they have allergy free dairy product and a non gluten food. Con is avoid all rooms facing a building that has a Burger and Lobster restaurant as it was very noisy with drunk people. But the hotel provide you earplugs so if you dont mind putting earplugs during your sleep, this hotel is perfect for your stay in Stockholm.

"Very good, could be excellent if a couple of small things are looked at"

4
12/06/2016

This is my go-to hotel in Stockholm... relatively close to the station and city center, but also quiet enough. Very good rooms (I had #625 if I recall... fantastic room), clean, and friendly service. Feel that small things get in the way of 5 stars. For example, I cannot use my Best Western card to claim points "because my room was booked via Booking.com"... could be valid reasons for this, but it just feel petty and mean. Same applies to the empty mini-bar, which required me to go downstairs to get a Coke and a snack. A pain in the butt if you have a lot of work to do.

"Exquisite hotel, wonderful city"

5
12/06/2016

I have stayed five wonderful days at the beginning of June in Stockholm at the Kung Karl Hotel. First three days I had spend with a dear friend that I did not see for one year and we have shared a double room together. We had a great time visiting Stockholm and the surroundings. At first we had a very good room, a bit small for two but very comfy. Then she left and I had moved to a single by myself in a gorgeous room with nice decorations. The entire time I have spent in the hotel was wonderful, rooms are very comfortable, very nicely individually decorated, the entire hotel has a chic charm of the old days, but modern where it was supposed to be modern, bathrooms are new and wifi has a very good speed. I had enjoyed the rich breakfast, very good coffee and very good service. Speaking about service, I would very much to thank especially Louisa from the reception who made everything possible to make my stay in the hotel remarkable. Loved the city, loved the hotel, would definitely come back. Kind regards to everybody in Kung Karl, see you soon, Catalina Predescu

"Excellent old fashioned hotel in the heart of the city"

4
09/06/2016

I stayed there for two night for a business trip as the standard chain hotels were fully booked! Will definitely come back as this was a great experience. My room was really well decorated in an old fashioned way, it just felt like I was on holiday coming out of the office. That compensated for small details such as a slow WIFI connection and somewhat lack of light in the room. Breakfast was very good, I will come back for my next trip!

"Perfect located"

4
29/05/2016

We had 2 nights on this hotel when visiting Stockholm during a concert. The hotel is perfect located in the middle of Stureplan with many restaurants and shops nearby. Also a short walking distance to the shops and gallerias around Drottninggatan and Sergels torg. The subway for transporting to arenas is located within 2 minutes of walk. The hotel itself have an old look from the beginning of last century. It was cosy and we had a De Luxe room as the ordinary rooms can be small. The WiFi is included and works very well, the breakfast is also included and was OK. We was heading to Stockholm by train therefore this hotel was suited us perfectly. But with car it is more difficult as they have limited places to unload and the parking around the city is very expensive. The staff was very helpful and serviceminded.

"Delicious breakfast!"

4
29/05/2016

Room was confortable and felt unique! Small things prevented me from giving full points (like broken lamp, too soft and bit small bed) but overall friendly staff, good location and cozy atmosphere. And the breakfast was best I have eaten in a hotel so far with fresh squeezed orange juice.

"Great location, nice hotel but standard room is too small"

3
18/05/2016

Stayed here for a business trip for three nights. Basically, this hotel is very good except that I find the standard room way too small. I had barely enough space to walk around let alone work in my room at nights. Hotel staff was nice enough to offer me another room, though. Other than that, great location for sightseeing! Very close to old town. Staff very nice, breakfast as well. Only advice: book a big room.

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear Victor983, Thank you for your review! I am glad you overall had a good stay with us. I hope we can welcome you back soon so you will have the chance to try another room again, as all our 143 rooms are different in size, form and decoration. Kind regards, Annelie Bergsten Mail: [email protected]

"Excellent location"

5
15/05/2016

The location of the hotel is perfect, in the centre of Stockholm, close to many shops and restaurants. The staff is very friendly and the rooms are clean and spacious. There is a very nice bar inside the hotel and the breakfast offers many options. Overall a very good experience, highly recommended to families with young kids.

"great location"

4
09/05/2016

Very nice hotel, ideally situated in a commercial part of the city, close to where the boats and city tours leave, as well as gamla Stan (15 min on foot). Good breakfast, nice lobby, good service. We had a family room. Staplebed, but at our request they added an extra bed.

"A (perfectly located) room with a view"

4
01/05/2016

The location of Hotel Kung Carl is perfect: right in Östermalm with easy access to all the restaurants and shopping. Since it is right next to Stureplan, this of course also means that street-facing rooms will get Friday/Saturday night noise from Stockholmers going out (I was on the 6th floor and it wasn't that bad). I had a beautiful room on the top floor, simple but thoughtfully decorated. My absolute favorite thing was the skylights that let in tons of light and the big round window with a beautiful view of the neighbourhood rooftops, among others that quirky one that looks like the deck of a ship (don't worry: all the windows had blackout curtains). Breakfast was great with a lot of choices and good quality stuff, and you can sit in the Kung Carls Bakficka café which is very cosy. The breakfast area was a bit spread out, so you had to walk around to find everything - and there was some construction going on which made traffic back and forth a little more cramped.The only slightly negative things I can think of is that check-in was a bit slow and the bed wasn't so comfortable (for such a fancy hotel, I assumed the linens would be nicer but they seemed overstarched/scratchy and the pillow was lumpy). But overall definitely a good stay and a nice hotel!

"Tiny and old - really disappointing "

1
26/04/2016

First I must say that the hotel is perfectly located in the center. Furthermore the staff was extremely friendly and helpful. Unfortunately the rooms are very old and really really tiny (don't even bother booking a single room you would barely fit). I will not comment on the interior design as perhaps a fan of antic decor might like it (but I found it very odd). You cannot regulate the temperature and I woke up many times being too warm and with a dry throat even though I turned off the heaters. The heaters were either very loud or some pipes were noisy all night long. And no conditioner nor moisturizer cream nor anything at all in the bathroom for a four stars hotel? Also maintenance could fix falling mirrors not hanged properly or loose cables not fixe to the wall anymore... There is one tiny elevator (4persons max without luggage) so better take the stairs. Last but not least the breakfast experience was a nightmare. Construction workers working and drilling and hammering everywhere,going in and out opening the outside door allowing cold air in.... Finding the food is a treasure hunt as bits and pieces of food are hidden around the construction site. You even need to pay extra for a decent coffee! I would definitely not recommend and not come back. There are many other more spacious and modern options close-by.

Annelie L, Hotel Manager at BEST WESTERN PREMIER COLLECTION Hotel Kung Carl, responded to this review
Dear LeCacoin, thank you for taking the time to write a review on TripAdvisor following your recent stay with us. I am sorry to read that you didn´t enjoy your stay with us as much as we aim for and I apologize for this. We always do our best to provide our guests with a high level of service and a great product. We do have different room categories where the interior may vary and also the size. I apologize that the room you were checked in to did not match your expectations. Please contact me with your room number and I will have our maintenance department check the room, I apologize for the inconvenience this caused you during your stay. This year we are celebrating 150 years, which makes us one of Stockholms oldest hotels. Celebrations will take place throughout the year and we starting off with a re-make of our lobby and front desk. The renovation will be finished this last week in April. Once again please accept our apologies and I hope to speak with you soon. Kind regards, Annelie Bergsten mail: [email protected]

"Great location shame about the staff"

3
16/04/2016

My boyfriend and i stayed here for 3 nights we initially booked it as the website stated they had a 24 hour check in. We arrived after a long day of traveling and when we arrived were told that our room wouldn't be ready until 3 so our holiday didn't go to the best start. We were told we could put our luggage in the their holding room but were surprised that it wasn't locked to keep ours and other peoples luggage safe. Once our room was ready we were happy with the amenities that came with it (safe,robes,shower washes and other little things). The bed was very comfortable but the room was very small with the tiniest wardrobe I've ever seen. The bathroom was nice and the room was spotlessly clean. The breakfast choice for a 4* hotel was to be honest very disappointing. The hot food that was served was minimal (scrambled eggs and the saltiest bacon I've ever had). There was a large choice of breads and a few pastries but no cereals or the choice to have toast which was odd. The staff in the breakfast area were quite rude to us and kept staring waiting for us to finish. Through out our stay the hotel was being renovated and one night we went out late for dinner and the workmen were still there! To end this on a high I will say that the location of the hotel was amazing very close to everything lots of lovely restaurants and places to visit in Stockholm.

Annelie L, Hotel Manager at BEST WESTERN PREMIER COLLECTION Hotel Kung Carl, responded to this review
Dear babber_roo, thank you for taking the time to write a review on TripAdvisor following your stay with us. I am very sorry that your experience did not meet your overall expectations on this occasion. Your feedback is valuable to us and I have taken notes of you comments. We still hope to have the chance to welcome you back to us in the future and if I can be of assistance, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Central, comfortable, perfect"

5
28/03/2016

The hotel is located middle of the city in Ostermalm. Walking distance of the harbour, Djurgarden, Gamla Stan and the central train station. The room we stayed in was spacious and clean and very comfortable. The building itself is a kind of art deco style with a big courtyard inside. Hotel staff were very friendly and helpful....but the best thing to mention is the breakfast. They offered a fantastic variety of buffet style breakfast with all the usual things but triple the choice, with freshly squeezed orange juice, fresh fruit, delicious breads etc. I would really recommend this place to stay!

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear Viktoria25, Thank you for your kind words and great review! I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Annelie Bergsten Mail: [email protected]

"Good hotel"

4
24/03/2016

Overall a very good hotel, albeit some minor things to improve. I stayed in a "superior" room, which was very nicely appointed with a big, comfortable bed and a nice desk for working. I also had a lovely view of the street below and of nearby Stureplan. A big plus for me was how beautifully the room was decorated, it truly felt unique, not at all boring like so many other hotels. The hotel WiFi was good, not exceptionally fast but perfectly fine for watching a movie and surfing the web. The bathroom was nice and quite spacious, however I could never quite get the water as hot as I would like it, and felt a bit disappointed at that. The breakfast was nicely done, although I very often feel that hotels in Sweden can improve on this a bit as the choices always seem limited and quite sparse compared to other countries. Overall a very nice hotel which I would definitely return to.

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear Ludwig W, Thank you for a great feedback! It's always a delight to receive a positive review. I hope you will visit us again next time you are in Stockholm! Kind regards, Annelie Bergsten mail: [email protected]

"4-star or mexican hostel?"

2
23/03/2016

I travel a lot in both business and for leisure, so I have experienced a lot of different hotels. I have found that most of them have been quite accurate when it comes to the official rating. This is hotel is by far the biggest disappointment of them all. Me and my partner decided on a weekend in Stockholm and wanted to stay at a good hotel in the very centre. Ok, its really in the very centre of Stockholm, but thats ábout the only advantage. During our stay they were doing renovations of the lobby, which is no big deal as long as staff are welcoming and nice. This was not the case. Staff did their job, but without anything that made us as guests feel welcome. Felt more like we bothered them when they were talking to eachother. Alright, that happens at other places too nowadays. Then on to our room. We booked and paid for a double room and were given something that more looked like a single room at a mexican hostel Just have a look at the pic and decide for yourself. This is NOT worth the price paid. The room was small, dark and very depressing...and we even had the sink in our bedroom!!! We could have argued about this, but since we were in a rush to the swedish finals at ESC, we were stupid enough to accept it. Beds were quite ok, but so are the beds at Ibis and other budget hotels too. When one is staying at a 4-star hotel, one excepts a really good breakfast. But this proved to be yet another major disappointment. Breakfast room was also being renovated (which has to be done at all places at some time) and breakfast was served in the conference rooms. This would be fine if it was not for the mediocre food that was served and also the lack of variety. What was served was way under the level of such budget hotel chains as Travelodge, Ibis and others. Finally, Hotel Kung Carl has a slogan which goes like this: Elegant and Classical . With a bit of humour thats a bit amusing, but when having paid for a 4-star it feels more like a lie. Never ever again going back to this place!

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear Larzon67, Thank you for posting your thoughts on Trip Advisor. Please accept my apologies for any inconvenience. It's really disappointing to see that your stay was not as you would expect it. Be assured that your comments are very important and we will do out utmost to improve the service and room quality. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"Perfect for what we needed"

4
22/03/2016

Stayed here for 2 nights in February 2016. Booked 3 rooms for 3 couples. I work for best western and it is great to see that this hotel doesn't let the brand down. They were renovating when we stayed but this made absolutely no impact on our stay at all. Rooms were lovely and spacious. The only thing I would say is they were a little warm and being unable to open the windows was a bit fustrating. Breakfast was plentiful and varied which was nice to see. I was impressed with the iPad drinks dispenser. We will definitely be back again! Thank you very much!

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear KittyKat1987, Many thanks for the positive comments, I'm happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to Hotel Kung Carl again very soon. Kind regards, Annelie Bergsten mail: [email protected]

"A Nice Hotel in the Centre of Stockholm"

4
22/03/2016

My family of four have stayed here for 3 nights. We have booked a family room which is a normal double room with an extra bunk bed, so it is a little bit crowded. My room is on the fifth floor with a small window and there is a shower area without bathtub. The check-in is smooth and the room is clean. I like the classic decorations of the hotel which is full of history. The hotel is located with 10 mins walk from the Metro station and close to the shopping area. The breakfast is nice too. The choice of food is slightly more than a classic continental breakfast; but don't expect a full American breakfast with a lot of hot dishes. It is generally nice and fine.

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear MikeKwan, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit and I look forward to seeing you again in the near future. Kind regards, Annelie Bergsten mail: [email protected]

"Oldie but goodie..."

4
27/02/2016

Kung Carl celebrates its 140 year anniversary this year. The location is excellent, walking distance to the famous "gamla Stan" The hotel has atmosphere and history and contrary to modern hotels many rooms are in different classic decor. The facilities are ok such as bathroom, beds. The wifi works fine. The breakfast is one of the better ones experienced! The picture shows the old chandelier in our room#402

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear Otic, Thank you for your kind words. It has been a pleasure to have you stay with us, and we look forward to seeing you again, hopefully soon! Kind regards, Annelie Bergsten mail: [email protected]

"Quirky Hotel, friendly staff"

4
04/02/2016

I stayed here for one night. I liked it because it was a refreshing change from the normal chain Hotels. My room on 6th floor was small but comfortable. WiFi and breakfast were free. I imagine it could be quite noisy as it is very central, near lots of bars and restaurants, and they did supply ear plugs if required! The reception staff were very friendly and helpful, as were the restaurant and bar staff. If you are looking for something different to the norm, I would recommend this Hotel.

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear stepgo, thank you for your kind words! I am glad you had a good stay with us and I'll be sure to pass on your comments and compliments to the team. We look forward to welcoming you back again soon. Kind regards, Annelie Bergsten mail: [email protected]

"Does not live up to "Premier" Status"

2
04/02/2016

From the outside the hotel looks tiny but inside is quite large with around 150 rooms. The reception staff and the bar staff were all very pleasant and helpful. Check- in and check-out were quick and efficient. The bedroom was fairly basic and not at all special, I expect better from a Best Western Premier. It was impossible to get the room warmer than 17 degrees which is ok for sleeping but not for reading/watching TV. Room service was barely adequate - tea cups were not washed for us on one day, and tea making items were not topped up - we had to go to reception for spares. The bathroom was well equipped with good under-floor heating. The main weakness was the dining room. The staff failed to make any contact with ANY of the guests - not just us. There was not even a flicker of recognition, even after 3 days. Nobody even said good morning. Also, the limited supply of hot food (mainly scrambled eggs and bacon pieces) was cold, EVERY DAY.

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear UncleRoger, thank you for posting your thoughts on Trip Advisor. Please accept my apologies for any inconvenience. It's really disappointing to see that your stay was not as you would expect it. Be assured that your comments are very important and we will do out utmost to improve the service. I hope that you'll give us another chance to make you satisfied with us and if I can be of assistance in the future, please don't hesitate to contact me directly at [email protected] Kind regards, Annelie Bergsten

"not very royal"

3
27/01/2016

nice rooms (a bit small but functional) but cold during the winter - airconditioner is not helping much, chambermaid was not worries that my soap was missing and did nothing with that, well, if it that cold in a room maybe she thought that I will not be interested in long shower rituals, different options for breakfast, small mini gym. Hotel seems to be super vintage so if you are looking for some young people in a lobby to hang out don`t bother, probably you will not find ther here. It is a good place for mature travellers who appreciate silence and vintage interior. Location is super good.

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear Kasia B, Thank you for taking the time to share your feedback with us. At Hotel Kung Carl, we strive to provide a superior service experience for every customer and therefore your feedback is very important to us. I hope we will have the pleasure of welcoming you back to us in the near future Kind regards, Annelie Bergsten mail: [email protected]

"Cozy hotel in Stockholm"

4
24/01/2016

Stayed here for two nights in Jan.2016 (room 402 I think 1 pers.) I must say I really loved this hotel. It was a bit different from todays business hotels were every hotelroom feels the same no matter in wich hotel you are. Location quite good aprox. 200-300m. to nearest underground Östermalmstorg (next stop from C.station). The restaurant was also a cozy place wich really gave you the feeling that evereything is homemade and it was really good. If you're tired of monotone hotelrooms, try this for a change! And for every duracell man/women there's a gym on the top floor.

Annelie L, Hotel Manager at Hotel Kung Carl, responded to this review
Dear Michael S, Thank you for your kind words and great review! I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Annelie Bergsten Mail: [email protected]

"Nice and cozy hotel well located for tourists"

4
17/01/2016

I stayed for two nights end of August 2015 at the hotel Kung Karl as a tourist, and appreciated the place. Location was convenient to discover the city as it is just a few minutes walk from the waterfront, where you could take a boat or rent a bike. Breakfast was good. Room was rather small, with windows siding the inner court. The typically Swedish intensive use of wood for the furniture and the floor, alongside with the "teddy dog" decoration gave a cozy and comfortable touch to the room, that may not be everybody's taste, but was actually refreshing and pleasant. Sleep quality was good. Nothing really to complain about, certainly not cheap, but this is Stockholm.

Annelie L, Hotel Manager at BEST WESTERN PREMIER COLLECTION Hotel Kung Carl, responded to this review
Dear Frank1207111, Thank you for your review. It has been a pleasure to have you stay with us, and we look forward to seeing you again, hopefully soon! Kind regards, Annelie Bergsten mail: [email protected]

"Acceptable not great"

2
30/12/2015

We stayed here in late July as a pre- organized arrival for a family reunion, shocked to read exterior renovations are still taking place 5 months later. Our windows were completed plastic encased so no fresh air, and the a/c was the typical European draft, basically useless. Tiniest bathroom I've ever seen in Europe: I could sit on toilet while washing hands in sink and showering my legs. Great breakfast, although dining area over-crowded. Over acceptable, but would not recommend.

"Disappointing!"

2
15/12/2015

Once a great hotel, have been staying here for the past ten years but will not be returning. Visited Stockholm for St Lucia with friends and had recommended this hotel to them but was embarrassed by lack of service. Rooms not cleaned thoroughly, glasses and cups not washed after use, mouldy grout between tiles in shower, table tops not wiped, tiny bath towels. Cable TV broke down and although this was reported nothing was done to rectify it. Very noticeable that some refurbishment is required. Management has changed since my last visit but changes made don't seem to be for the good. Such a shame as the hotel is in such a great location in Stockholm.

Annelie L, Hotel Manager at Hotel Kung Carl BW Premier Collection, responded to this review
Dear Lynette, Thank you for taking the time to write a review on TripAdvisor following your recent stay with us. I am very sorry that your experience did not meet your overall expectations this time and it makes me even more sad that you did not see a different after you made us aware of this. I would very much like the opportunity to discuss your stay with you directly and if you do not mind please contact me on [email protected] Once again please accept our apologies and I hope to speak with you soon. Kind regards, Annelie Bergsten

"Lovely Western"

5
05/12/2015

I guess I'm becoming N 1 guest and a big fan of Best Western Hotels Worldwide. As always Liked the hotel. Very nice and cozy. Perfectly situated. Main sightseeing places are easy reachable. When you are new to the city this a good choice to make. Breakfast were lil poor but generally it's alright. Coffee makes Everything Alright. Thanks Stockholm you were wonderful, especially with this Christmass mood.

Annelie L, Hotel Manager at Hotel Kung Carl BW Premier Collection, responded to this review
Dear May A, Thank you for your kind words and great review! I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Annelie Bergsten Mail: [email protected]

"Quirky nice hotel in historic building"

4
27/11/2015

The building is located completely in the centre, has a certain charisma, and so do the rooms, which are decorated in an old fashioned way: traditional beds, closets, an a very old looking not functioning huge clock, the paintings, diffuse lighting, etc. quite nice actually, and well functioning including the climate control. Windows are robust, could not hear the bustling traffic underneath. The breakfast offers a nice selection, but when you go there, the tables are bare. Need to pick up everything on your trips to the buffet. Quality and taste of food is good. At the same place can also eat lunch or dinner, they have a small menu, but it is all in Swedish only. Non of the waitresses spoke English when I was there either, but luckily one of the chefs did, so he explained what was being served and it was very good. There is a gym on the sixth floor which is small but with good equipment. Lots of windows give it an airy feeling. WiFi is easy, free, fast, accessible from everywhere. Very good. Two downsides: from the Lobby there is only one relatively slow and small elevator for six floors, which in addition is also being used by the cleaning stuff with their utensils, their carts full of old sheets Adam towels, etc. Plan your time. The hotel also has no parking, but they have a deal with a parking garage that is two blocks away, with extremely narrow parking spaces. No big deal, if there was not another public garage at one quarter the distance and which costs one third less.....(which of course now I recommend). Overall really like the hotel and would come back again.

Annelie L, Hotel Manager at Hotel Kung Carl BW Premier Collection, responded to this review
Thank you so much for your review. I am pleased you enjoyed your stay with us and appreciate your feedback. We look forward to welcoming you back again very soon! Kind regards, Annelie Bergsten Mail: [email protected]

"Good location for business meetings"

4
27/11/2015

We held a business workshop here recently and the location & facilities are really good. The business area has staff available all the time which makes a big difference. We had a couple of rooms both of which were well presented. Plenty of tables and chairs with everything looking in good condition. Projectors worked first time and good quality plus fast WiFi. Plenty of coffee and pastries throughout the day. Food in the restaurant is good as we ate there for lunch.

Annelie L, Hotel Manager at Hotel Kung Carl BW Premier Collection, responded to this review
Dear Andrew, Thank you for your feedback, I'm glad to hear that your meeting went well and the team took care of you in conference. I'll be sure to pass on your compliments and I hope we can welcome you back in the near future. Kind regards, Annelie Bergsten Mail: [email protected]

"Family atmosphere"

3
18/11/2015

The hotel had a good central location with a good breakfast. It was under construction at our visit so no windows. Also it was quite loud on the saturday night with all nightclubs outside. Ok place to stay when visiting central Stockholm.

Annelie L, Hotel Manager at BEST WESTERN PREMIER Hotell Kung Carl, responded to this review
Thank you for taking the time to write a review. I also agree that we indeed have a great location for exploring Stockholm. We hope to welcome you back to us in the future. Kind regards, Annelie Bergsten mail: [email protected]

"Reasonable Stay"

3
08/11/2015

Centrally located in Stockholm, walking distance to train station and city center. Check in and outprocess was fast, staff always friendly and helpful. I did have a room on the 6th floor, using the elevelator was a little bit time consuming, most probably on of the slowest elvelators I have ever experienced in my life. Room and bathroom were very small, ok for one person and a short stay. Everything was clean, bed very comfortable. Minibar was empty, not so nice arriving during the night and thursty. Breakfast was buffet form, selection and quality were good. WIFI was available, fast and complimentary in the room.

Annelie L, Hotel Manager at BEST WESTERN PREMIER Hotell Kung Carl, responded to this review
Thank you for taking the time to write a review. I am glad you overall had a good stay with us. Our elevator is going to be renovated very soon so next time I hope this will not disturb your stay with us. We look forward to welcoming you back again! Kind regards, Annelie Bergsten Mail: [email protected]

"A relatively dull hotel"

2
06/11/2015

A first sight the hotel seemed to have a lot of history but in the end could not deliver on the promise in any respect. Check-in went swift, but with the lobby a bit dull with no people anywhere I went to the room immediately to have a nightcap in the room before going to sleep. In the end I had to go to bed drinking a glass of tap water since there was no minibar in the room. Instead a package of earplugs was lying ready at my night table and three teddybears were put up decoratively in my bed (!?) each of which could be purchased in the lobby the following morning (happy not to have brought the kids along given that they would have thought it was a present from the hotel (as normally is the case with kids' toys in hotel room)). Finally, breakfast was ordinary bordering to below average. Will find another hotel the next time in stockholm...

Annelie L, Hotel Manager at BEST WESTERN PREMIER Hotell Kung Carl, responded to this review
Thank you for taking the time to write a review on TripAdvisor following your stay with us. I am very sorry that your experience did not meet your overall expectations on this occasion. Your feedback is valuable to us and I have taken notes of you comments. We still hope to have the chance to welcome you back to us in the future! Kind regards, Annelie Bergsten mail: [email protected]

"At odds with itself"

3
27/10/2015

Stayed here for two nights. Construction was going on and the facade was decked in scaffolding. But I don't fault the hotel for this. It's perfectly reasonable that there would be some renovation at some stage and they did a good job of compensating guests for any trouble (ear plugs and a voucher for food and drink in the bar/restaurant). I was not disturbed by noise anyhow since I was up and out of the hotel before the workers got there. Really the only inconvenience was the obstructed view out of the huge bay windows in my room. A shame since the hotel is located in a nice central area and if you're in to city watching... Anyhow, ignoring the renovation work I don't know what to make of this hotel. It's certainly got character. It's old and has a very interesting architecture inside. It's as if two buildings which were neighbours have decided to merge into one making a kind of covered alleyway inside the hotel. Difficult to describe. The room I had was a generous size and had wonderfully high ceilings. The staff were very pleasant and helpful. All good things. But... I couldn't help the feeling that there were too many people for the size of the hotel. I'm not claustrophobic but it did feel squeezed - especially at breakfast rush (breakfast by the way is interesting in that every nook and cranny in the tiny restaurant is utilized to hide food, eggs here, cereal under the stairs, bread beside the bar... where's the juice?). Everything is corners, halls and narrow spaces (the mini-elevators are a good example). I'm all on for a hotel with a different character than the million bland business hotels, but there was little feeling of exclusiveness. It's really a regular business hotel experience with a high turnover of guests, stuffed inside an interesting old building. Would do much better with 15% fewer guests and a more exclusive experience (not sure 15% more expensive would work out though).

"Lovely location, but....."

3
27/10/2015

Slam dunk in a beautiful downtown area. Room was incredibly small and the bath was was even smaller. Could barely turn around without bumping into myself. Building is circa 1925 and it can truly use some upgrades. Highly doubtful that I'll return.

"Beautiful hotel in perfect location"

5
14/10/2015

I stayed here for 6 nights on a business trip and was pleasantly surprised. The hotel is quaint inside with pretty surroundings. My room was OK with a pretty porthole window. Apparently there are better rooms on the left side of the hotel, but I was quite satisfied. Breakfast is large & varied, but can be quite busy. My only advise is to call for toiletries after 7am as reception is only one person before then. Oh and sleep with the window open slightly - otherwise it's impossible to breathe!

"Terrible service left us with a bad taste of Stockholm"

2
13/10/2015

In short, our stay at this (supposedly 4 star) hotel was a disaster. Positives: - Excellent location Negatives: - Old fashioned, dingy and unclean-feeling reception area, restaurant and bedrooms (very different from the photos) - While one of the receptionists tried to assist us, the others ranged from aggressive to indifferent - We were given two single beds, instead of the double bed we had booked well in advance - The windows were sealed off due to renovations that we had not been made aware of, so no view or even natural light in the rooms - We were upgraded to a better room after the first night, but there was freshly chewed chewing gum on the shelf and the shower door didn't close properly, causing a mess throughout the open-plan bedroom/bathroom - The bath water drained out onto the floor of the bathroom - The food in the restaurant was average to bad - My mobile phone power bank went missing from the room, with the staff claiming no knowledge of having seen it - One receptionist offered us a form of compensation, but we accused very aggressively by another receptionist of lying when we tried to claim it - We were promised that the manager would contact us the day after we left. Never heard from them despite emails we sent asking for their contact details We might have still enjoyed our stay in Stockholm in this rundown hotel if the staff had been organised, consistent and placed any kind of value on customer services. But the way we were treated by several of the reception staff (as well as the theft of our personal belongings) left a very sour taste of Stockholm in our mouths.

"Good location but what else?"

3
07/10/2015

I just stayed in a minimalistic room at Kung Carl. Must have been the smallest room I ever had. On top of this I was quite disappointed that the restaurant was closed when I arrived Sunday evening. Continuing on the same theme ordering in the bar is not my cup of the and not to expect from a hotel like this. Location is great, service ok and price quality actually above a three star rating. I will probably go back due to the very competitive price knowing how expensive it is to stay at hotels in Stockholm.

"Qood quality with reasonable price"

4
07/10/2015

Hotel is centrally located and excellent for short business trips. each room is different. Not trendy and large hotel and therefore feels quite cosy from the beginnig. Nice personnel and decent breakfast. If possible, ask for room not facing the main street. Can be noisy.

"Small, cozy and a bit old"

3
07/10/2015

Stayed here for a night and everything was as expected - it's a converted apartment building and some might find it cozy but the fact is that everything is a "less than 100% well thought through solution". The best I can say is that it's located in the middle of the town and you find very nice restaurants just outside the door and it's fairly clean.

"Great location"

4
01/10/2015

We got a quirky and adorable room at the top floor. The windows were tiny and were facing the street, but we did not mind (we usually don't hang out in the room too much). They were renovating the hotel at the time we were there, but we did not notice any noise in our room. The others we were traveling with were not as lucky with their first room, but it was no problem changing room. At check in the rooms was not ready, witch was a let down, but we left our luggage and went out to explore. The hotel is near Stureplan, close to the underground, and in walking distance to a lot of nice places. The breakfast is good. Not a lot of options, but I liked it. Would definitely consider another stay.

"Nice location but expensive"

3
26/09/2015

The hotel is located near Stureplan, which is convenient, but means that there is loud background noise on most of the nights. I have stayed there twice, and found the rooms to be very small in comparison to the price. Its good for a short stay of 1 or 2 days, but not ideal for anything longer.