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Best Western Yacht Harbor Hotel, San Diego

4.0/5  - basé sur 1448 notations.
5005 N Harbor Drive, 92106-2307, San Diego, United States - See map

Welcome to the Best Western Yacht Harbor Hotel! Our San Diego waterfront hotel offers guests an unbeatable location, modern refurbished guest rooms and the care you would expect from a professional family owned business. Just five minutes from the airport, we offer free shuttle service for the airport, cruise ship terminal, train depot and also free parking. Our newly refurbished guest rooms offer free internet, modern décor, balconies, mini refrigerators and microwaves, flat screen TVs, thermostat heating and cooling and comfy beds. Relax in our heated pool and Jacuzzi®, work out in our fitness center, and check flights and print your boarding pass in our business center. After enjoying our complimentary hot breakfast, explore SeaWorld®, the San Diego Zoo®, the USS Midway Museum or check out the waves at the nearby Ocean Beach. Enjoy the variety of quality, reasonably priced restaurants within easy walking distance. Take a stroll along the harbor promenade across the street and watch the sports fishing charter boats arrive with their catch. Explore Old Town and visit the Gaslamp District for a night of fun. Whatever you want your visit to be, it can happen here.

Best Western

Yacht Harbor Hotel

LABEL_ITINERAIRE

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Hotel advantages

  • Free parking
    Free parking

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Partner
 
based on 1434 guest reviews
NOTE ISSUED
Excellent
412
Very Good
575
Average
279
Poor
103
Terrible
65
REFER TO NOTICE
Business Business
135
Couples Couples
508
Family Family
540
Friends getaway Friends getaway
122
Solo travel Solo travel
79
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Average hotel"

3
13/09/2018

This is an average hotel with below average hot breakfast included. The pool is small. The rooms are small. Hot tub was ok. There was a dirty smell from the sink. The plus is that it's very close to the airport and they have a free shuttle. It's on the harbor so at least there's a nice walking spot. Note - this is the harbor, not the beach.

"Great Location"

5
07/09/2018

Spent the night while visiting our daughter. Three blocks from her home and across form the harbor. Great sea food restaurants and small shops. Watch the fishing boats come in and unload. Hotel clean, employees friendly and helpful. Great breakfast included.

JorgeM7694, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We appreciate your comments in regards to our facility, employees and surroundings. We are looking forward to your next visit. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Harbor View"

3
04/09/2018

The desk staff was very nice. Daniel was amazing in helping me with my reservation. The lobby was very nice. Complimentary breakfast was okay. To bad the rooms didn't look as nice as the lobby does. The room had a small TV. The only issues were. The AC leaked while I was gone and it soaked the floor, instead of moving us they used our bath towels. We had to walk on the soggy carpet, the restroom cleaned half fast. The toilet was dirty and the shower plate was off the wall and it exposed the pipping. The sheets had blood on them a bit gross.

"Great stay at very affordable rates!"

5
28/08/2018

My wife and I spent three nights at the Best Western Yacht Harbor Hotel last weekend. We arrived early at the airport but there was no problem catching a shuttle to the hotel. The hotel representative gave us great directions to reach the pick-up point. When we arrived at the hotel, we were able to check-in early; always a great treat. All front desk staff were courteous, friendly and helpful throughout our stay. Also, housekeeping provided great service too. The hotel sits in an excellent location just opposite the harbor. We were able to walk over to watch the fishing charters going in and out as well as sailing regattas on the weekend. There are also several restaurants in that area. We particularly enjoyed Mitch's Seafood. Our room was spacious and spotless. It had a small microwave as well as an oversized mini-frig. There was a desk area and, of course, free wifi was included. Each room has a balcony which is perfect in the cool evenings. From the hotel it's a quick walk to a nearby Ralphs grocery where we purchased a few snacks/beverages. The ice machines always had plenty of ice. Our room rate included a great hot breakfast buffet which varied daily. There were always scrambled eggs, toast, bagels, muffins, cereal, yogurt, fruit and a pancake machine. The hot items varied each morning: diced potatoes plus biscuits & gravy; then sausage plus tater tots; then bacon plus tater tots. The staff members did a great job of keeping items replenished as well as wiping down tables. The breakfast area is a bit small but an overflow room was set-up next door until renovation of the area can be completed. Speaking of renovations, we were amazed each morning as to the progress being made on re-doing the first floor flooring. The new flooring looks terrific! Also the lobby area is lovely and there is coffee/tea available there 24 hrs. There's a nice sitting area by the pool/hot tub as well as a couple of tables outside the pool area. We definitely enjoyed our stay and recommend this property to others. When we're next in San Diego, this is the place we will stay. Thanks to everyone for making our visit so pleasant!

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We appreciate your very extensive response and description of our property, our location, our services and the friendly staff that our part of our family her at the hotel. Also a great description of our breakfast, the restaurants near us and everything around us. Please send everyone you our way, we are looking forward to your next visit. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Don't stay here"

2
26/08/2018

Our room wasn't ready and we had to leave for our event and clerk said good thing we told him otherwise he'd give our room away because we hadn't requsted late check in! Seriously??? When we did return later that night, our room was on the smoking floor and the floor & room just reeked of smoke. No one told us this was the smoking floor. Ugh. The front desk gave us a new room which didn't have any AC. We were very disappointed in the overall handing of the situation and would never stay there again. Location is great and maybe the place will be better once the remodel is complete - hopefully with new mattresses!

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, Sorry for the missed information on part of the desk agent, we will work on retraining the person that checked you in. Some guest are more sensitive to smoke than other but you where give an non smoking room. Half of the floor is smoking and usually we do not get any complaints because the floor doesn't smell like smoke. If I'm not mistaken we gave you half of your rate and more $1000.00 dollars worth of Best Western Rewards Points, more than enough compensation! Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Best Western San Diego"

5
16/08/2018

Stayed one night at this hotel. Very friendly staff and comfortable room. Hotel was undergoing a bit of renovation in the lobby, but was clean and quiet. Breakfast was very good and they offer a free shuttle to the airport.

"Horrible Harbor Hotel"

2
11/08/2018

We stayed here for two nights and thought, "Oh well, you get what you pay for" but then found out that our room was $159 a night instead of $159 for two nights. This room wasn't worth $50 a night much less $159. It was terribly loud from construction and noise in other rooms but the worst part about it was how dirty it was (towels and bedding had stains) and the fact that our air conditioner did not work and it was 101 outside! We called for the air to be fixed and the maintenance guy said he was going off shift but would send another person up to fix it but after we called a second time, this never happened. The staff was friendly enough but not one bit helpful. We would never return to this hotel and would not recommend it for your stay. It was the only negative experience we had in San Diego.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, Our rates are posted as a daily charge. We do not participate any other form of presenting our rates. Unfortunately we need to renovate the hotel due to age and we have informed all of our booking sources of these renovations, everyone has been notified. In order to keep up the hotel we have to renovate and we only work from 9 am until 5 pm so we work on normal hours that our guest tend to be out and about. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Great place to stay"

5
11/08/2018

If you want to come to San Diego but not for ComicCon, then DON'T come at that time. Hotel rates are through the roof. Because of that, we selected a smoking room even though we don't smoke. Figured we wouldn't be in the room much, my daughter was going to the convention and I was going to spend my time at the pool. We were pleasantly surprised the room did not smell of smoke at all. People must be smoking on the balconies. The room was very nice. The beds were super comfortable, the bathrooms were nice and I liked the signs you could put on the beds for them not to change the bedding every day. The hotel was right on the convention shuttle route. Plus being on Harbor Drive it was very convenient to get to places fast. There was covered parking, which kept the car cool, a grocery store in walking distance, which was nice since there were fridges in the rooms and breakfast wasn't bad. Loved the pancake maker. Best thing was Better Buzz Coffee was a short distance walk. If we ever come back to San Diego we will think about staying here again. The staff was really nice and the pool area along with the entire hotel was very clean.

"San Diego Stop on Southern California Vacation"

4
11/08/2018

We made our reservations months ahead when we planned out our trip to Sea World. Pictures on the internet and real time were different. Rooms were very small with need of some upgrading. Beds were comfortable but there was some outdoor (construction) and road noise. A very short walk to several Excellent Restaurants and bay was really nice to walk around and enjoy all the boats. Nice plus is that you are about 15 minutes from Sea World with No freeway driving. Perhaps when the remodel project is done we will visit again.

"Dirty"

2
09/08/2018

Dirty, stained bedding ruined it for me. Bathroom was not clean. Parking lot was seedy and had people sleeping in their car. People just hanging around. If I was alone I would not have stayed. The day staff was pleasant.

"Friendly Staff"

3
08/08/2018

We stayed here two nights. It is convenient to the airport and the harbor. The staff was very friendly and it was very clean. Our room had a lot of noise due to our neighbor slamming doors and the parking lot being right outside our room, so that made sleeping harder. The pool area is in front of the hotel and it is decent size and water was comfortable, There is also a hot tub and it was nice. We didn't use the fitness center. The breakfast was great with lots of options. There is parking garage under the hotel and ample outdoor space. There are restaurants across the street . Pizza Nova was really good!

"Room good - breakfast not so good"

4
08/08/2018

We have stayed in many Best Westerns in the USA and whilst the room met our expectations, i have to say it was let down by the poor quality of the breakfast. The room was too small for the number of guests and the quality of the products were poor and very heavily laden with sugar - not much option for those with dietary needs. Staff were friendly and helpful and it was convenient to Seaworld. There were plenty of restaurants in walking distance (do try out Miguels).

"Poop in the pool"

3
04/08/2018

Really enjoy this location, and people at desk friendly,, however property in serious need of updating, holes in carpet in room, very worn, then somebody pooped in the pool,, staff was quick to close and they did an amazing job of deep cleaning the pool deck and pool, sadly..us and some other families swam in it for a bit before somebody smashed it with thier foot to the bottom of the pool...it was horrifying!! Threw our swimsuits away and took an extra long scrub in the shower.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We appreciate the comments regarding our location and staff friendliness. We have started our phase II of the property improvement plan so we are getting our hotel some tender loving care. Unfortunately not everyone thinks before they commit certain acts that affect others. I'm very pleased that you think we acted as fast as possible and we did an amazing job getting the pool ready to be used again. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel.

"Convenient to airport"

3
31/07/2018

Stayed in this hotel because of its convenient location to the airport. Also was able to easily walk to Humphreys Half Moon on Shelter Island for an outdoor concert along the yacht harbor walkway. Hotel needs updating for the price that's charged. Just needs a facelift. Room was clean and bed was okay. Liked the free parking garage.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We truly appreciate your comments they are very accurate. Just as an FYI today is the second of our Phase II of the Property Improvement Plan in which we are remodeling the entire lobby, business center, gym and getting an entire new breakfast room. All the hallways are getting new carpet and we are removing the wallpaper and painting two different colors divide by a wood cove to prevent scratches from the housekeeping cart. In rooms we are replacing all the tile in the shower area, floor and vanity area. After that we will continue with phase III and final Phase IV... So please look forward to a renovated property in a few months. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Satisfied"

5
30/07/2018

My husband and I celebrated our 19 year anniversary and stayed here. We enjoyed our stay the room was clean and didn't experience any noise at night. The breakfast looked OK we didn't not stay for the breakfast, but it looked like it can be improved a little more and give the guests more options.

"3 or 4 *"

3
29/07/2018

Nice hotel. Friendly. Free coffie and tea troughout the day. Good location. I would grade this hotel 4* without hesitation. However, the streetnoise could clearly be heard in the room. Airport noises could also be heard. Earplugs were needed to sleep. A pity. Modernise the windows with double or triple glazing.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good Afternoon, I appreciate your comments regarding our staff, service and general area we are located, Unfortunately as an airport hotel we get the noise from the planes and road. We know our weaknesses so we provide sleep machines as well as ear plugs for guest that are sensitive to noise, unfortunately changing sliding glass doors and the huge windows is not really in the capital expenses at this point. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Perfect for pre- or post-flight airport night"

4
29/07/2018

Ease of shuttle transportation is a top factor for me when staying at a hotel pre-flight or post-flight. Best Western Yacht Harbor had top notch airport shuttle service--I was the ONLY passenger both from the airport and to the airport, and pick up at the airport was within 5 minutes of my calling them. Kudos to BW staff for being ready to go when they get a call! Aside from the great airport shuttle service, the hotel itself is within walking distance of restaurants that are on the harbor, with the ambience the harbor provides. And the room was nice, had a harbor view, comfortable bed--all one could ask for in a one-night stay.

"Great location, good value."

4
27/07/2018

The hotel is located within a short distance of the airport and major attractions. Located on the pier with a nice view of the harbor. Hotel staff is friendly and helpful. Free breakfast provided daily. Hotel is a little dated and could be cleaner, but overall a good hotel and good value.

"Worst place to stay for special event"

2
25/07/2018

Stayed here for 50th b-day celebration. Front desk offered me an upgrade, I am in a w/c for a broken leg. The room was not an upgrade, but actually a downgrade. It was very small. My spouse unloaded our luggage anyway, as we were tired. It was about 30 minutes later I noticed, I had a standard bathroom which I cannot shower in. I didn't foresee this as a problem prior, bc pictures show walk in showers and oversized bathtubs when I made the reservation. So, as I told Supervisor #1. I was told those bathroom facilities were only in suites. This was very misleading. The next day we had lunch at the property, the service was terrible, as was the food, my chips were stale and it took 30 minutes to get our drinks after we received the food. I felt disgusting during the entire trip due to no way to shower, I'm guessing their accessable rooms were full??? It was a terrible trip, and I didn't feel like this property took my needs seriously, and I felt they could have done more to reduce their charges after I complained twice. I hv opened an investigation with my bank. Was never able to speak with the General Manager.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, I'm sorry but you just describe services we do not provide at this hotel. We do not have a restaurant, we do not have suites, we do not have over size bathtubs. I believe this review is for another hotel. There's other Best Westerns in our area, you may have stayed there. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Excellent Value"

5
25/07/2018

Comfortable bed, quiet room, beautiful view of harbor, clean room, filling breakfast, convenient location, a refrigerator and microwave in the room, a pool, a hot tub. What more can I say? You can't beat the value! Will stay here again. Across the street we ate at Mitch's, great seafood.

"Typical Best Western Hotel"

3
22/07/2018

Pros: Pool & breakfast. Near marina. Restaurant across the road at the harbour was nice. Near airport but without all the city traffic. Cons: Don't think to drive anywhere in San Diego as there is no place to park. Every street is lined with cars-crazy. Walk to where you want to go.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We appreciate your comments regarding our facility, our services and the location of our hotel. I hope that when you come back to San Diego you stay with us again. Thank you I will forward your comments to the rest of the team. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Best Western Yacht Harbor Hotel in San Diego California Is A Great Place To Stay!!!"

5
20/07/2018

Everyone was very Kind and Polite. The General Manager went the extra mile to get us another room for a family member that wanted to stay the night with her son so we could spend some more time together. We've stayed here several times on our quick visits and we will be back. Thanks, Greg Bordner and John Lowman

"Kind staff! Good location! "

5
20/07/2018

The hotel is a really friendly one. The night before we slept in an Hilton Hotel. And we can say, that the Best Western Yacht is worth each penny we spent. We checked in very early. The rooms were not ready, but we were allowed to park in their garage. Cause we needed to wash some clothes, we asked if we could do it before check in . They made it easy for us. Changed the money for us, because we needed coins. Everything went well. The rooms are really ok. Even we had a microwave, big refrigerator, Balkony. And the room was very clean! Even the remote control was fresh cleaned. In a “better” Hotel i never had a fresh remote control. So thanks to best western yacht harbor crew!

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We truly appreciate your comments regarding our team members and how they take care of the hotel and the guest needs. We take a lot of pride in what we do, its always good when we get such positive reviews. We are looking forward to your next visit to San Diego and you hopefully stay with us again. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Great place to stay"

5
18/07/2018

This is not a 5 Star Resort but an exceptional little hotel. We needed a place to stay for the night as we had an early morning flight out of Lindbergh. This place offers free parking for up to 7 nights and only $5 per night thereafter. The rooms were clean, the beds very comfortable and the staff all very nice and friendly. Would I stay again...you betcha. Convenient, clean and comfortable.

"weekend in SD"

5
16/07/2018

The hotel was very easy to reach from the freeway. The amenities were very good and the staff was extremely friendly. The exercise room was good and after the workout a free breakfast was provided. I would gladly stay there again in the future

"Great Place To Stay"

5
15/07/2018

I chose this Hotel because Best Western for me is always good. The hotel offers free parking which is a big plus. We were greeted by the front desk staff and check In was easy. Our room was spotless and offered a great view. My grandkids were with us so the only thing they cared about was the swimming pool which was great. They offer a morning breakfast which full of great food. Overall the stay was great and would recommend this Hotel.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, It is always great to read comments like yours it describes the pride we take in providing the best service possible to all of our guest. It's comments like yours that keep us going forward and striving to be the best all the time. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Great location & customer service"

4
12/07/2018

This is my second stay at this property and both times the customer service was excellent. I mistakenly reserved a single bed while staying with granddaughter. It was caught at check in and while they didn't have two beds available they were able to offer us a king bed for same price.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, I'm very happy to see comments from a return customer and even happier with your experience at our property. I'm trilled to see our team members took care of your needs. I hope to see you soon. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Excellent!"

5
11/07/2018

The room was great. The staff is friendly and helpful. The 2-level parking is adequate. It is near the harbor. The area is nice and clean. The breakfast was excellent. The airport is about 10 minutes from the hotel. We took Uber to the Shelter Island on the Fourth of July Fireworks and walked 20 minutes back to our hotel. The restaurants are near the hotel.

"Fantastic stay at this small lovely hotel."

4
11/07/2018

I had such a wonderful stay at this hotel. Only a few mins away from the airport this is situated at such a lovely place, right opposite to the harbour with some amazing places to eat or take a stroll in the evening. I took a bus to La Jolla caves and literally everything is so accessible from here. First day with some advise from Hotel staff i went to Ocean's park to watch sunset, this place is a super happening place and amazing eating joints and bars. Hotel serves simply but lovely breakfast which is great. Rooms facing the harbours with a balcony were the best to enjoy the harbour view. Thanks team for a great stay. Front office staffs were the best!!!

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We appreciate your excellent description of our facility, the services we provide, the care our team provides to all guest and the location and how easy it is to get to everywhere from our hotel. We hope that next time you visit San Diego you choose us again as your home away from home. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Amazing views of the harbor and fireworks for 4th."

5
09/07/2018

My wife and I wanted to be close to the water for the 4th of July. My wife and I were so surprised when the fireworks were right our window as we watched from the patio. The hotel was just across the street from fresh fish market and seafood eateries. We enjoyed a stroll down the walk way on the harbor. My wife and I look forward to staying some time in the near future. I highly recommend staying at this BestWestern.

"decent breakfast, they even have an automated pancake machine!"

5
09/07/2018

It was a great location for most of the San Diego areas. Its a pretty decent breakfast even with an automated pancake making machine! Beach access is not right in front of the hotel, but if you walk across the street and head to the left, there is a wharf boardwalk area with stores and really cool restaurants from cheap to really fancy. There is even a few fish stores where you can pick out what seafood you want and they will cook it for you! Just past this is beach access.

"Best value and location for everything!"

4
01/07/2018

We really enjoyed our stay, and loved the price which allowed us to save enough money to splurge on other things. This isn't a glitzy hotel, but it was clean, the breakfast was as good as a Hampton Inn, and the balcony, outdoor pool, hot tub and free covered parking were nice added features. Almost everything was within 15-20 minute drive from this hotel--Point Loma, LaJolla, Gaslamp Quarter and Coronado Island--and the traffic wasn't bad at all. The bed was pretty comfortable, but the pillows were a little small, but there were plenty of them. There was a little road noise in the morning, but with the time change, we were up anyway. Overall, it's a bargain--we would have had to pay over $100 more a night (plus parking) for the next best Hampton Inn or stay in Kearny Mesa which was a lot further away from all of the attractions.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We truly appreciate your comments regarding your stay at our hotel. You gave a perfect description of our facility, our services and our location. We hope to see you back soon. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"A place to sleep!"

5
29/06/2018

My room was clean and well maintained. Breakfast was traditional hotel food and could be improved. The eating area is very small and fills to capacity very quickly. The hotel is quite close to the airport, and they provide no shuttle service, therefore you are totally dependent on ground transportation. Staff was very cordial and pleasant..

"Great facility great location."

5
20/06/2018

Arrived early afternoon. They had no problems giving me an early check-in. Probably helped being a BW Rewards member. Extremely friendly, helpful staff and check-in was a breeze. for those flying in, they have a shuttle service that you can call from the Airport . The Airport is approximately 3 miles away really quick service. Reserved a King room Harbor View. Room which was on the 6th floor center view with balcony. Room was large, clean, cheerful and nicely decorated. The view was awesome. The whole facility was clean, bright and well maintained. This facility is located across the street from the harbor which is home to many of the sport fishing charter companies, restaurants and shops. All within walking distance from the hotel. It is also located near local freeways which gives quick access to other locations/attractions in the area. There is ample parking, both underground or upper roof area. The breakfast area and service was better than most places. Comfortable lobby area and decent pool area located on front side of building. All in all, great hotel . Will stay there again in the future.

"Great location to everything"

4
14/06/2018

Standard BW hotel. Very good pool / spa area. Free underground parking. Standard BW breakfast. Across road from marina area. Ralph's supermarket is walking distance. Restaurants across road. Close to airport yet very quiet location. Close to Sea World and beaches. Close to Coronado island and city. Friendly staff and clean room. Fridge and microwave in room. Balcony off room was great to be able to go outside. Best Western program gives best rate available.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We appreciate your comments regarding your stay at our hotel, the interaction with our staff and the facilities of the hotel. We are located as you said close to everything. Hopefully you will stay with us again next time you visit San Diego. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Great place to stay"

5
10/06/2018

We stayed 5 nights with a large group. The rooms were spacious, comfortable and clean. Breakfast was good each day. The pool and hot tub were great. Located about a 10 minute drive from downtown. Staff was very friendly and helpful!

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We appreciate all your comments regarding your stay. All the good comments about our staff will be shared with them to use as motivation to keep striving hard. I'm glad you enjoyed our facility and the different amenities we have for our guest. Looking forward to your next visit and staying with us when you come back. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Nice Hotel, Good Location"

4
07/06/2018

This hotel is very convenient to many San Diego attractions. They offer a good, free breakfast and free parking. Those amenities are greatly appreciated. You can walk to several good restaurants and a few shops. The rooms are comfortable. We really appreciated that they had two luggage stands in the room. It would have been nice if they offered a newspaper.

"Seaside Staycation"

5
04/06/2018

I really had a great time at this hotel as it is within walking distance to Liberty Stations, Point Loma Seafoods, Ralph's Grocery Store, and Shelter Island. This hotel is very clean, private, and spacious.

"Nice staff; Great Location But..."

2
31/05/2018

The staff was great. The location to the airport was perfect. Good restaurants are just across the street. Reasonable rates. But the hotel is tired. It needs a total refurbishing. We stayed at the hotel on two different dates. On our second visit, we were given a room on the sixth floor. There must have been the hotel's air conditioning unit just above our room. The noise was so loud we could not sleep. Ask for a lower floor.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon Michael, I appreciate your comments, these will only make us better, We are starting our phase II of our property improvement plan in which we are going to change all the lobby, front desk, get a new breakfast area, new gym, all carpets in the hallways, all the wallpaper in the hallways, change the bathrooms floors and walls. Regards, Jorge A. Mendoza Jr. Best Western Yacht Harbor Hotel General Manager

"Great hotel!"

5
31/05/2018

We thoroughly enjoyed our stay at the Yacht Harbor Best Western. Just a few minutes from the beach, and directly across the street from the harbor. The harbor was a nice place to walk and enjoy the view, with some great restaurants!

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, It's always refreshing to receive such positive reviews about our property. We try our very best with all guest to provide excellent service, great facilities and an awesome location. Hopefully when you come back to America's finest city you consider staying with us again. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Great location"

4
29/05/2018

The hotel has a great location and beautiful views of the water. Needs new carpet, otherwise fine. There are so many great employees who were very helpful during our week-long stay. At the front desk, Daniel, Celine Ford and Dan Harper-Owen. Jorge the manager was good. And Irma in housekeeping was excellent.

"Rooms very clean"

3
29/05/2018

Rooms are okay and very clean, breakfast could be improved, very poor selection and small area that was crowded. Quite close to the airport but otherwise transport is not so good, very hard to get around. Nice view of the yatch harbour. Male staff a bit indifferent.

"Perfect location "

5
25/05/2018

This hotel is ideal for staying in San Diego. Free on site parking and plenty of it. Right by the harbour and there are a few places to eat there too - we ate in Pizza Nova which was lovely! Breakfast available with a typical selection of cereals, pastries and yoghurts. The pancake machine is handy but there can be a bit of a wait, depends how hungry the person before you is!! Room clean and spacious.

"Best Stay Around"

5
18/05/2018

I really enjoy Best Western Hotels and feel they are the best chain around. I appreciate the cleanliness of the rooms, friendliness and hard work of the staff and the heartiness of the breakfast. I recommend Best Western to anyone. I'm also grateful for the government rates and tax exemption forms for federal travel. Best Western Yacht Harbor is close to the bay and great dining opportunities. I will definitely stay there again.

"Good location; great staff"

5
17/05/2018

3 families stayed here for 4-5 nights for family events. We were very satisfied with our stay. Staff were consistently friendly and helpful, from front desk to cleaning staff and shuttle driver. Our room was large (we had king room facing harbor); bed was comfortable; fridge, microwave, coffee were good. We didn't have any problems with noise from other guests. Though there was some airplane and road noise, for a city hotel it was reasonable, and it didn't interfere with sleep (and I'm a very light sleeper!). We used the pool and hot tub only a little, but was nice to have. Being right across from the harbor was great; I took several pleasant walks. Great food options too (try Mitches, or Novo Pizza - both were good).

"Two Night Stay"

5
16/05/2018

We chose this hotel for the price as it included free parking and breakfast and the hotel did not disappoint. Everything was clean, lots of information and maps etc in the lobby. Breakfast is no full on buffet but it's certainly all you need. You can walk all the way to the hop on hop off buses / USS midway museum easily but be warned it's quite a way but a lovely walk.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We greatly appreciate your comments and assessment of our property, our staff and the location of the hotel. We hope too see you next time you visit Americas finest city. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Absolutely wonderful!"

5
15/05/2018

This hotel never fails to disappoint. This is our go-to-place for rest and relaxation. Simply awesome location. Very clean rooms, superb staff, well-maintained grounds. Amenities are up to par. Friendly guests and staff!

"Cruise Vacation Part 1"

5
13/05/2018

Awesome property..... caring staff.... This hotel provided transportation from airport to hotel with minimal wait and then from hotel to cruise terminal when scheduled. It was an extremely good stay with free hot breakfast that was very good.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We appreciate your honest and sincere comments regarding our hotel, the staff, the services and our food. I hope you come back in the near future. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Older hotel but with great advantages"

4
09/05/2018

This hotel is within two miles of the airport and allows seven days of parking with a night's stay so it is invaluable. It works out close to the same cost as parking elsewhere and give one an early shot at making an early flight. The shuttle runs only intermittently but Uber or Lyft is about $10 and always available anytime of the day or night.

"Our weekend San Diego Getaway"

4
09/05/2018

The hotel was clean and the staff are friendly. It is close to the airport which is the main point why we chose the hotel. There is a serene view of the bay area. There is not traffic in the area. It is also close to convenience stores and other establishments.

"Decent price, good breakfast, small rooms, not overly comfortable"

3
09/05/2018

Found the property a little run down, one elevator had a very unpleasant odor. There was also a strong smell in our room either coming from the sink or the rug under it. Beds were not very comfortable. Location was on a busy highway so it was noisy. Really did not like that the back door that opened onto the parking lot was always left propped open, seemed like a security risk Breakfast staff was very friendly and did a great job, the food was decent, eggs, biscuits, cereal, muffins etc

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We are starting our phase II of our property improvement plan so we will get to all of our areas that need attention. We don't have any security issues in our property, actually that door is what leads you to the front desk and the front desk is always attended so we don't have any strange visitor. As an urban/airport location we will have normal everyday noise since we are near the airport and one of the main street in our city. If any guest has an issue with noise we provide sleep machines at the front desk and ear plugs. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Great location and pretty quiet"

4
08/05/2018

Hubby and I came down to welcome our son home from his 7 month deployment. We drove his car to him for his 72 hour leave. We chose this hotel because of location and price AND the free parking, compared to the BW across the street on Shelter Island. Although it is located on a major street and a mile from the airport, we were never awakened by any noise. Extra bonus that we found out upon arrival, they have a free shuttle to the train station downtown (as well as the airport). Score! Free breakfast was nice; eggs, biscuits and sausage gravy, oatmeal, toast, pancakes, fruit and yogurt. The only reason for 4 instead of 5 stars, our empty kleenex box didn't get replaced, even though I left it out, the washcloth we left on the floor for replacement didn't get replaced, nor did the used lotion bottle. The bed was firm and comfy and pillows were firm. Walking distance to grocery store, liquor store and lots of restaurants. Bay at Shelter Island right across the street. Would stay here again for sure.

"Great Value for the area"

5
07/05/2018

I stayed one night here for a quick trip to San Diego. I was very pleased with the staff and room. It isn't a luxury hotel, but everyone was pleasant and the room was clean and had nice bedding and restroom area. My room was fairly quiet although it faced a busy street. The hotel is close to the airport to be convenient and plenty of free parking available.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We thank you for all your kind comments regarding our rooms, staff and our location. We are looking forward to servicing your needs on your next visit to San Diego. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"It's a great value"

4
30/04/2018

Given the location, the room price, the free parking, excellent WiFi, and reasonable free breakfast that's custom at Best Western, there is no better value hotel in that area and/or La Jolla if you can ignore the negatives mentioned below. The hotel is rundown: - My balcony door could not be locked, that's because the balcony door could actually not be closed fully - The TV didn't work, but luckily I didn't care for that at all - The room is clean but not under the beds...

"Nice location"

4
30/04/2018

My room was a bit small but thanks to the large window it didn't seem that way. I would have liked to have a view of the harbor but such a room would have been more expensive and since they were probably full, I didn't get an upgrade as an Elite member. I didn't mind though because I didn't spend that much time in the room anyway. It was fairly quiet at night - you do get a bit of traffic noise but not too much. Breakfast and parking is free which is a huge advantage over many other hotels in San Diego. The location is really convenient, especially if you want to go to Point Loma or Sunset Cliffs. Even Coronado Island or Old Town are just a short drive away. Breakfast is your normal Best Western standard. What really set it apart for me was the young woman refilling the food and cleaning the tables. She was always smiling and doing a great job even though the breakfast room was always crowded. Their business center could use an update though. The computer screen looked like it was from the last century.

"Good value"

4
26/04/2018

This hotel was conveniently located. It was easy to get anywhere we wanted to go. The room was very large and the bed was extremely comfortable. The breakfast was typical of hotels that include breakfast - eggs, potatoes, sausage or bacon, pancakes, muffins, toast, a variety of cereal, etc. The only reason I didn't give it a 5 was because there were no USB ports in the room, which I've come to expect in a hotel today. It was a spacious king size room with ample room for furniture that wasn't there - maybe a love seat or a table with chairs. My son and daughter-in-law came to visit and we had to bring in the chairs from the balcony so they could sit. Again, this was a spacious room, so there was no crowding even with the outdoor chairs. The view was very nice from the balcony. We would probably stay there again when we visit next.

"easy transport"

5
25/04/2018

had no car and got easy free shuttle to airport. On time and friendly driver. hotel room was excellent and large. breakfast was more than ample but room was hot and crowded. we didn't know until after we ate that there was an additional nearby room which was cooler. Breakfast attendant was not on top of keeping tables clean and helping guests.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, I appreciate the positive comments you have about your stay at our hotel also comments about the services we provide. I will have a conversation with the breakfast staff to keep the area clean and inform guest of our additional sitting area. Regards, Jorge A. Mendoza Jr. General Manager

"Basic hotel"

4
25/04/2018

This hotel was basic. Needs some updates. It was clean and beds were comfortable. The breakfast was sufficient and the staff was friendly. The location couldn't be beat for touring area attractions. Would stay again.

"Great Location!"

4
24/04/2018

We had a quick trip to San Diego and I needed accommodations that was in a good location that we could get to destinations from. Literally a 5 mins drive from the airport, it's located on N Harbour Drive and faces the harbour. Absolutely great view. Hotel smelt fresh and clean. It's a bit dated but when it's booked as much as it is it's understandable. The staff was top notch and super friendly. Always had smiles on their faces. If you need a room to sleep, shower and have a continental breakfast this place is for you!

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We truly appreciate all your great comments in regards to our property, services and team members. You gave a perfect description of our property and our location. As an FYI we are going to start Phase II of our property Improvement plan, we are getting a new breakfast room, new lobby, new carpets and walls in the hallways and re finishing the bathroom walls and flooring. Guest should see a lot of new items in our property. Regards, Jorge A. Mendoza Jr. General Manager

"Nice hotel"

5
21/04/2018

My friend and I arrived before check in time and we had a scheduled event that we had to get to. The concierge was very nice and helpful with our bag and let us keep them there untill we returned later. There was no hassle! I really liked the free covered parking. We were in a nice location which was very close to several nice restaurant and the beloved Starbuck around the corner. It was not to expensive and seemed clean. I would definitely stay here again!

"Pros and Cons, but just ok"

3
18/04/2018

First the pros: the hotel was in a good location. It was within walking distance of several restaurants, within a few miles of the Midway, the airport, the beach, the zoo and the museums. It offered free parking and a decent free breakfast. The staff were all pleasant. The cons: The room was VERY tiny. At least the balcony made it feel a bit larger, but there was no getting around how small it was (this after I was reassured that most rooms were the same size). It had been updated, but the bathroom was old and had some mildew. The air conditioning worked so-so. Although we had a no-smoking room, there was a faint smell of smoke.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, Our rooms are a standard size rooms, unfortunately we don't have suites or anything like that. As part of our Phase II of the property improvement plan we have the renovation of the bathrooms, we are working on those in the near future. I hope everything else was excellent and we provided the service necesary to make your stay enjoyable. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Get what you pay for "

3
17/04/2018

We stayed here for 3 nights before joining our cruise from SanDiego. Around 1 a.m. check in was easy and pleasant although the lady who checked us in apparently got our shuttle time request wrong. We were able to fix that though. The room was adequate. It was clean and the bed was comfortable. I was grateful for the laundry facilities having travelled from Australia. I found the security to be very poor. Pretty much anyone can wander in from the street and the elevator does not require room key credentials. When we arrived the security guy was lounging back watching TV and appeared very disinterested. Didn't feel as secure as I would like. Breakfast was included but on Sunday we had to stand to eat as there was insufficient seating. The hotel is on a great location. Needs some updating in my view but was relatively good value when considering the other hotels in this price bracket. Maybe ask reception staff not to greet guests with “yeah, wassup?”

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, I've been the general manager for this property for two years and have never had any security problems. Our elevators are located across from the front desk, we have a staff member all day posted in that area so we don't have strange visitors at our hotel, In Americas Finest City it's very hard to find an elevator of a hotel that has a key access to work the elevator, we just don't have any security problems in our facility and surrounding areas. We actually do not have security officers in our property. All the staff is our security team by acknowledging all people the encounter while working, making eye contact and speaking to each customer also. As part of our phase II of the property improvement plan we are going to built a new breakfast area with more seating and a large space for all of our guest to enjoy, so we now it's a shortfall at this moment but that will change soon. Regards, Jorge A. Mendoza Jr, General Manager Best Western Yacht Harbor Hotel

"Great budget hotel in a good location"

4
15/04/2018

This hotel was perfect for my stay in San Diego. It includes a free shuttle to and from the airport which was great after a long flight - ring as soon as you land and they will be there in 15 mins. I had a King Room and it was a good size. It is looking a little tired but it was fine. Bed was really comfortable and bathroom was fine - shower pressure was good which is important. The room was clean and included a microwave, iron and board etc. It also had a little balcony (but not a great view). There are washing machines and dryer available (cost) and that was handy after days of traveling. Staff were helpful eg put my money in to get laundry liquid and didn't get any. They refunded my money and went out to get more so I could wash my clothes after my sight seeing. Breakfast is included and was good - some hot options, cereals, bread and bagels to toast, muffins, fruit, juice etc. A great help when you are travelling on a budget. Loved that tea and coffee were available all day in the lobby and fruit on offer too. The hotel is directly across the road from the marina - perfect for walking and enjoying the sunshine. Plenty of great eating options close by and a supermarket a 5 min walk away. Close to public transport to get you into the city itself. Very happy with my 6 night stay.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We appreciate your honest comments regarding our property, our service, our rooms and our location. We take pride in providing the best service possible to each and every guest that walks in to our hotel. I hope you come and stay in the near future again. Regards, Jorge A. Mendoza Jr. General Manger Best Western Yacht Harbor Hotel

"Nice Clean and Convenient Hotel at a Reasonable price"

4
13/04/2018

I stay here when I am in San Diego which is about once a month. It is older but clean and in a great location close to all freeways. The rooms are very functional, clean and spacious. The free internet is a plus. They have a basic breakfast that is included in the price. Lots of free parking. You can't go wrong staying here.

"Not the best room"

2
12/04/2018

This hotel was in a great location but we may have gotten the worst room.It had a terrible odor, the carpets were frayed and extremely dirty around the perimeter and all of the furniture. We decided to check out after our first night and find something cleaner.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, I appreciate your comments, will get with my housekeeping department and our carpet cleaning vendor and find out exactly why we felt short in this cleanliness issue. I can assure you we have a deep cleaning process in place every quarter and also we get a professional carpet cleaning service do our carpets on quarterly basis. Sorry again for not meeting your expectations. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Fair"

3
09/04/2018

The hotel is clean overall. The area is busy and very noisy. I'm glad I brought ear plugs and a white noise machine to block out outside noise. The staff is friendly. Skip the continental breakfast! The bed's are on the hard side. The room is decent size with a refrigerator and microwave.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We appreciate your comments regarding your stay at our property. Although you brought your noise reduction devices, we also provide them at the front desk upon request. We are working on a Property Improvement Plan in which we will take care of our beds as well as the majority of our property. I hope when you come back you select us again to be your home away from home when visiting America's Finest City. Regards, Jorge A. Mendoza Jr. General Manager

"Excellent location and value"

4
04/04/2018

Best Western Yacht Harbor was an excellent value to similiar hotels in the area. Great free breakfast - changed daily, but you can expect pancakes or waffles, eggs, hashbrown or potatoes, sometimes biscuits and sausage gravy. Along with cold cereal, bread and pastries, fruit, yogurt, milk, tea, coffee, and juice. In addition to a great free breakfast, free parking was also a nice bonus. Some hotels were charging up to 39.00 a night! The hotel also offered free wifi. The building maybe a bit worn, but the beds were comfy and the room was clean. There were also many shops and food within easy walking distance. Excellent bang for your buck.

Jorge M, Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We appreciate your honest comments about our services, property and staff. Also a great description of our location ans what's around us to do. I hope you come back and visit soon. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Nice View"

2
30/03/2018

I stayed at this hotel for only one night, checking in after 11pm. I was given a room facing the harbor which had a nice view. When I arrived at the room, I realized the staff hadn't written down the wifi password so I had to call to get it. The room was clean and the bed was fairly comfortable. After finally getting to sleep around 2am I was woken by the most horrendous noise. It sounded like a plane engine in my room. It went on and on but finally stopped. Went back to sleep. Woken again by the same noise and this time I figured out it was the ceiling HVAC unit coming on to maintain the room temperature. I shut the thing off and went back to sleep eventually. Breakfast the next morning was very crowded. Eggs were runny and unappetizing. Grabbed a yogurt and coffee and went back to the room. When I checked out, I told the front desk about the HVAC and I was asked "did you call about it?" I told him it was after 2am and I wasn't going to have someone come service it at that time. I suggested that they not rent the room again until it was repaired. This was probably the worst experience I've had at BW. I use their hotels frequently and usually have a great experience. I won't go back to this hotel.

"Good location. A lot of road noise. Free parking."

3
26/03/2018

This is a nice hotel. The lobby has been updated. Rooms are clean but small. Almost all the rooms face a busy road and given the age of the hotel, not much has been done in the way of sound-proofing the rooms. We stayed in room 218 and I had to wear ear plugs to get to sleep. By 6:30 AM even the ear plugs could not drown out the road noise. Rooms ending in 07 or 08 (e.g. 207, 307, etc) face the furthest from the street and may be quieter.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, I appreciate your comments in regards to our facility and our staff. We are an airport location and we are located in a busy street so we will get more noise than usual but we do provide ear plugs and sleep machines for our more sensitive guest. As part of our property improvement plan we are insulating all the rooms but that will not happen until phase III that's why we provide our guest with these alternatives. Regards, Jorge A. Mendoza Jr. General Manager

"Okay hotel"

3
23/03/2018

Decent hotel but nothing special. Street noise a bit loud so would recommend getting a room towards the back. Shuttle to/from airport and cruise port the best feature for staying at this hotel. Pleasant staff. No restaurant on premises but would recommend pizza restaurant across the street.

"Overnight stay"

4
14/03/2018

Good place to stay prior to our cruise departure. Fairly close to the cruise ship terminal. Airport and cruise ship pickup and delivery. Good service with both. Was on the main floor for the room. Clean but couldn't leave the door open. Breakfast was available but room was packed with people. Need way more seats but the food was good once you got in there. They kept the trays filled up. Good place to stay. Would stay there again.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We appreciate your comments in regards to your stay at our property, I will forward them to entire team. We are under phase II of our property improvement plan and a "New Breakfast Room" is part of that property improvement plan. I hope you plan on visiting us in the near future so you as well as other guest can enjoy our new and improved Breakfast Room. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Good stay"

5
11/03/2018

This is a nice hotel with friendly staff , good location short taxi ride from airport, there is a shuttle bus but not after 6 pm , lots of eating places within short walk of hotel , rooms are a very good size clean but a bit dated, the coffee and tea in lobby all day is useful also in the rooms, breakfast free is basic but good , short walk two blocks to a Denny's if you need more. Balcony rooms with harbour view are worth booking.There is two local bus routes within a few minutes walk the 28 too the old town terminal, or the 923 into downtown area.

"Good location Excellent staff"

5
10/03/2018

Hotel highly recommended, among other factors, for the advantage of being located opposite one end of the bay. The Airport, the Zoo, the Old Town, Coronado Island, Sea Word, Point Loma, the Downtown are relatively close to the hotel, the Jolla Beach is the tourist pole farther away, it is 30 minutes by car. The registration was quick and simple. In the lobby area there is water and different varieties of coffee and tea. The simple, comfortable and clean room, the air conditioning works wonderfully well, the bathroom impeccable and nothing was missing. Free breakfast and also very good, both for the variety and for the quality of the food products. Scrambled eggs, sausages, potatoes, bacon, waffles, cakes, fresh fruit, juices, cereals, yogurt, milk ... etc. The price per night, acceptable for the economy of the couple. WIFI and free parking.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We greatly appreciate all your kind comments about your stay at our property and the description of our location and our facility. I will also mention to the entire team the comments regarding the service you received from them during your stay. We hope you come back soon. Regards, Jorge A. Mendoza Jr. General Manager

"Great experience"

5
06/03/2018

We came in on a Tuesday afternoon to spend the week for my son's USMC graduation. 1st-we arrived at the airport and called for shuttle pickup. We flew American and the pickup location was about a 5 minute walk from baggage claim. Our driver, Chris, was AMAZING. He was kind, professional, knowledgeable and a good driver. He went out of his way and even gave us a ride to MCRD for the DI Meet N Greet dinner on Wed. Know this-Uber/Lyft drivers cannot go past the gates but BW/hotels can. That restaurant is not close to any gate and this was a huge plus that he did this for us. The shuttle runs 7-5 and we were at MCRD by 730 Thursday and Friday. Thursday we were easily picked up around 5. Friday we called and the driver was there around 1145ish. My son had run to the PX to replace his cover and took forever. The driver, Daniel, patiently waited for his return as getting back on the base could have been difficult as it was after graduation and not really a public time to be entering anymore. The rooms were clean, no bad smell and the water pressure was great, comfy beds. Bonus-the dressing area is separate from the toilet/shower so easy to share a room. Location was easy-plenty of places to eat close (Mitch's seafood!), Ralphs grocery, and PLENTY of Uber drivers in the area. The breakfast was great. Only thing is they were missing the Texas shaped waffle maker but Ca can't have everything. :) I will say: a waffle maker would be better than the skinny pancake maker and B) on the days with eggs/peppers/onions...maybe some tortillas and salsa. It had all of the makings of a taco and those would be easy to accommodate at not a huge cost. I did use the computer for AA boarding passes and didn't have issues the way another reviewer did. Thank you for a wonderful stay/vacation and making my son's USMC graduation trip a trip to remember!

"Consistant"

3
01/03/2018

I have been staying at this hotel for years. They are friendly, amenities are fine and the price is right for a clean slightly aged hotel and rooms. I love the location away from downtown but still close enough to easily visit.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, I appreciate the fact that you are a loyal customer of our property. I also appreciate your kind comments about our team members. Just as an FYI we are in phase II of our property improvement plan that includes a new lobby, new hallway carpets and no more wallpaper on the walls, new breakfast room area. We got new furniture 1 year ago, we changed the carpets 2 years ago and we have redone the pool area. Phase III will be new bathroom floors and vanity areas as well as the shower walls. So improvements are coming. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Short but comfortable "

4
23/02/2018

Stayed two nights here whilst on a road trip. Found it to be in a good location very close to lots of restaurants or places to get take outs. The heated pool and hot tub were handy. The gym was basic but used the laundry room whilst here. The staff were friendly and helpful. The beds were comfortable and the view in the morning overlooking the harbour was pleasant. Our stay was short but sweet. The only reason I didn't give this 5 stars was because compared to other hotels we stayed at there were parts of the hotel that needed a refurbishment such as the gym.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, I appreciate your very positive comments regarding your stay at our hotel. I find your evaluation of our property to be very precise and we are working on make our property better, we are in phase II of our property improvement plan and part of that is getting a new breakfast area and new gym area along with redoing the lobby, changing all the hallway carpets and wallpaper. Phase III will be the bathrooms in our rooms and we will continue to move forward to become a much better hotel. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Good experience"

4
22/02/2018

Girls trip to get away from the cold for a couple days. The staff at Yacht Harbor was very nice, accommodating and easy to work with. Only complaint might be the location relative to Harbor Dr., which has nothing to do with hotel staff. The close proximity to the road allows for extra noise from the passing traffic. Overall, a good experience.

"Great Location, But More Effort Needed"

3
18/02/2018

The location of this hotel is excellent with several good restaurants within walking distance. The Harbor is pretty and Shelter Island is a great place to walk. You can Uber to The Gaslamp District or Seaport Village for under $10. The property is in need of some updating, and the bathroom is very small. The 2 queen bed room is large and the bed is comfortable. The housekeeping staff was accommodating and pleasant, but the front desk was not. When we checked in at 9:00 PM after a 6 and a half hour flight from Boston, we were told our room was not ready. Apparently someone was given the room, went into it and then decided they didn't like the room, and were moved. The room they were in now became our room and we had to wait for it to be cleaned. The staff should have been more aware of what they had available at that point. The night before we checked out we inquired about a transport to the rental car center at the airport. The person at the desk curtly replied “ we never do that”. A more professional response could have been “no we don't provide that but I can call a taxi for you.” Also the appearance of the front desk staff was not as professional as we have been accustomed to at other Best Westerns where we have stayed. With some training and more effort, this hotel could be a more enjoyable experience.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, I would like to apologize in behalf of the entire team for catching us at a bad customer service time at front desk. I can guarantee you that is not what other guest experience. As part of our property improvement plan we are in phase two of four phase of renovation so by the end of the renovation we are going to be a different hotel. Unfortunately the bathroom are what they are, we can't knock down solid concrete walls but we will make the best of what we have. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Best location"

5
16/02/2018

This hotel is close to San Diego international airport and several great eating places. They are across the street from a yacht club and a fishing boat wharf. I recommend Pizza Nova, (which is Italian food, not just pizza), Jimmy's and Mitch's seafood. They have free shuttle, hot breakfast, parking and coffee and fruit in the lobby. A nice clean hotel with friendly staff.

"Three night at the Yacht Harbor"

5
12/02/2018

We just spent three nights at the BW Yacht Harbor. We recommend this property for many reasons. The location is very good and within walking distance to several restaurants...all overlooking the water. The room rates are very reasonable considering the hotel is across the street from a marina with good views. Parking is free as well as wireless (which is more than adequate). The front desk folks are very efficient and helpful. The only downside was the public computer near the lobby entrance. The hardware is antiquated and very slow. It took me almost an hour to print boarding passes for our flight home. Overall, this is a good hotel with clean rooms and comfortable beds. We will stay here again on our next trip to San Diego.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, I truly appreciate the perfect description of our services and the location of our property. The positive comments about our team members and your interaction with them is appreciated. Unfortunately all of our guest have access to our business center and not all guest use it correctly, we try hard to provide the best service possible but if you are having such a hard time with our business center computer, please feel free to ask us at the desk and it will be our pleasure to assist you either at that computer or on ours, sometimes guest make bad use of our facilities. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor hotel

"Great San Diego bay hotel "

5
11/02/2018

I fly in and out of San Diego frequently, love this hotel. Great staff, good restaurants in walking distance. Perfect stop over or centrally last cared for vaca. Marina right across the street. Never been disappointed here

"Appalling breakfast"

1
09/02/2018

The hotel itself is OK, but the hot breakfast was really bad, the worst I have encountered in many years - awful scrambled egg, paper plates and plastic cutlery and grotty breakfast room. If this is the 'Best' Western breakfast goodness only knows what the worst one is like.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, As part of our property improvement plan we are getting a completely new breakfast room, more space and more items to offer. All regular Best Western Hotels like ours (not the Best Western Select or Best Western Premier) have the same plates and cutlery. No one at a regular Best Western uses silver ware or ceramic dishes and cups. We do not have a kitchen with cooks everything at a Regular Best Western is pretty much precooked and it's served buffet style. Sorry if you expected more but we provide more than a regular best western because they are only expected to serve one hot item and that item is usually waffles. We have more than normal and a pancake machine as well. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"San Diego getaway"

4
08/02/2018

Booked this hotel for a two night stay and very little to complain about. Hotel was clean, offered a full hot breakfast and the location was in just the right place for business or tourists. Food all within walking distance and a grocery store a block away too. Good Harbor views and the price was reasonable. Out door pool and hot tub, gym and fast Wi-Fi were included... and free parking. One thing that we had a concern with... is that with recreational cannabis now legal in California (January 2018) we had noticed on two occasions during our stay that the Cannabis smell was present and was drifting into our room from the A/C make up air and through the hallways. On our second night at 1:30 a.m. there was such a strong order in our room that we were awaken by it and felt nauseous with the strong odor. Cigarette smoke is bad enough, but the pungent odor of cannabis is even worse. California State and the California Hotel Association along with hotels and their owners should really put a stop to it and require guests to understand that cannabis cannot be smoked in the hotel or any of its public areas including rooms. It will be one of my first questions to management when I am booking any future rooms in California, and if they cannot prevent cannabis being smoked in the rooms or on the property I will not be staying in that hotel. If you smoke in a non-smoking room there are fines levied (with possible removal and eviction) this should be the same for cannabis.

"Nice"

4
07/02/2018

We stayed here for the first time for a family vacation in San Diego. The hotel is clean, staff is friendly & helpful. The location is awesome, super close to sightseeing, downtown, beaches, shopping. The rooms are basic, but clean with fridge & microwave. Breakfast is hot, with many choices. The pool is heated & nice. We would stay there again.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, I appreciate your comments with regards to the services you received while you stayed at our hotel. I will make sure the entire team knows about your comments. We are very pleased that we are going the right direction and your expectations got meet while you visited our city. It's even more rewarding when I read that we did such a great job that your are planning on staying here in the future and making our hotel your home away from home when you visit Americas finest city. We are looking forward to your next visit. I hope to meet you in person next time you visit us. Regards, Jorge A. Mendoza Jr. Best Western Yacht Harbor Hotel General Manager

"Great view, good deal!"

5
17/01/2018

Free parking, free Wifi, free breakfast, and a clean decent room with harbor view, all at a reasonable rate. Our family of 4 stayed here for one night and loved it. Sure the bathroom was a little outdated but service was good and it's right by the harbor where we had a pleasant walk in the morning before breakfast. Would definitely stay here again.

"Nice View of Harbor"

3
16/01/2018

Stayed one night to be close to the airport. Rooms average, look tired, but had nice view of the harbor from the 5th floor. Never saw or were told about any breakfast offered. Gentlemen at reception very pleasant.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, Please accept my sincere apology that no one mention the fact that we offer free breakfast either when you made your reservations or when you checked in to our hotel. Just in general all Best Westerns offer free breakfast. As to your comments about the property looking tired, we are working on phase II of the property improvement plan so we can tackle the ware of our property. Maybe if you return and give us a second opportunity you will see the new and Improved Best Western Yacht Harbor Hotel. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Great location, needs remodeling"

3
07/01/2018

The hotel has a great staff and welcoming lobby and pool. The rooms need updating and remodeling. Carpet is old and worn. Breakfast is great, lots to choose from for everyone in a group or family. The fitness room is old and needs updating.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We appreciate you honest comments regarding our location. We are going on to phase 2 of our property improvement plan as soon as we get everything authorized and priced by Best Western Corporate. We are remodeling our lobby, front desk, getting new carpet in all the hallways, removing the wallpaper in the hallways as well. We are getting a new breakfast room and gym. Hopefully by the next time you visit us you will enjoy our newly remodel public areas. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Pre cruise"

4
05/01/2018

Lovely hotel with extra friendly staff. I was upgraded to a lovely view. Close to airport and cruise terminal with provided shuttle service. Sufficient good breakfast is included . I'd recommend this hotel to anyone.

"New Years Eve getaway"

5
02/01/2018

They upgraded our room so we had a view of the harbor and a balcony, the skyline was beautiful and it was a great stay! We enjoyed our time in San Diego and we would stay here again. We didn't take advantage of the free breakfast as we had to travel too early in the am

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We appreciate your comments and we are looking forward to your next visit. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"The Barnes Family Review"

4
29/12/2017

Above average service and accommodations. We will return as we have family very close to this hotel as it is convenient to many other restaurants, stores, and other attractions i.e. as Liberty Station, the marina, home depot, etc..

"dirty room and very noisy, good location and helpful staff"

3
29/12/2017

Booked this hotel with my friends. I stayed for 3 nights. My room (214) is dirty: quite a few visible dirts on carpet, dust on desk surface, hair and dirts on bed sheets. My friends rooms were better (at least carpet cleaner). Also, most rooms of this hotel face directly to a major road (4 lanes), so it is very noisy. I am not a light sleeper, but I felt the noise to be annoy. I got my room under 90 per night, so I am ok with all the above CONs which I usually care, considering its location is good, free parking and free breakfast (not great, but ok). But if you pay above 100, better find some place elsewhere. I did not interact with staff that much, but I think they are nice. I do see people like to use the heated outdoor pool.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, Please accept my sincere apology on my behalf and the entire team as well. We do have a quarterly carpet cleaning program in place but I will immediately have our carpet guy concentrate on this particular room. Unfortunately since we are an airport location the traffic noise might be a little to much for some of our guest. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"BW Yacht Harbor Hotel"

5
29/12/2017

Had a fantastic stay at BW Yacht Harbor Hotel. It's straight out of the 70s, and I like that. The rooms are clean. The staff is VERY nice. The location is off the chart. The beds are comfortable. The view is fantastic. Great place to stay. I recommend this location.

"A Very Nice & Clean Hotel with a Great Location"

4
28/12/2017

The Best Western Yacht Harbor Hotel is located on the marina and is in a great location. Easy access to San Diego and points north. The hotel is a little dated but very well maintained with an excellent staff. They are very helpful trying to ensure that our stay was very enjoyable. They succeeded! Rooms are large and clean. Included amenities are Free Parking, Free Internet and Free Breakfast. All in all this is one of our favorite hotels in San Diego. We feel like we are at home when staying here. The staff remembers our names and greets us when we check in. You can't go wrong here.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, It's always great to read reviews of loyal guest like your self that make our property your home away from home every time you visit Americas finest city, San Diego. Just as an FYI soon we are going to start another phase of our property improvement plan. We are building a new breakfast room, we are changing all the hallway carpets and wallpaper, we are redoing the lobby as well. So hopefully next time you visit you will enjoy our improved facilities. Happy New Year!!! Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Very nice stay!"

4
27/12/2017

Only needed for one night waiting to take a cruise out of San Diego Port. Was very nice and would stay for longer without any hesitation. Used shuttle service to and from the ship and was great. Just plan ahead for time, there may be a delay due to traffic and who knows what.

"Nice Place To Stay"

4
18/12/2017

Price was good, Complimentary Parking, Room was quiet. Location of Hotel was convenient. Only negative was the decor of the Breakfast room. It could use some upgrading to give it some better personality. I would stay here again.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We truly appreciate your honest comments in regards to your stay and our facilities. As an FYI we are working on getting a completely new breakfast area, it will actually change from the location that we have it presently. We are on the process of getting everything approved from our corporate office, so hopefully on your next visit you will be able to enjoy our new breakfast room. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Vac"

4
17/12/2017

Hotel staff was friendly when checking in. Walking distance to ocean and restaurants. Should look into getting another shuttle for when the one gets service and have unhappy customers needing the service.

"Stay and fly package"

5
16/12/2017

So nice to park are car here while we were gone for a week on vaction! We always stay here at the Best Western when we fly out of town. We alway find the staff nice and the rooms clean! And they have a bay view also

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, It's always great to see our loyal guest come back and make such great comments regarding our team member, the hotel and the service we provide. We are looking forward to your next visit. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Flying? Location! Close... Nice rooms... at the shoreline"

5
15/12/2017

This BW is very close to the SD airport and has a shuttle for convenience. It is also within walking distance from several good eateries. If you feel the need to talk a walk in the sand... walk across the street and you're there to relax on the beach. Then rooms and halls are nicely kept and appointed. We also were pleasantly surprised that the rate was very reasonable. Lastly, the staff cares if your experience at their hotel is or was a pleasant one. You won't go wrong.

"Great views over the harbor"

4
14/12/2017

Great front office staff. The couple in front of us were complaining about something but they were handled in an efficient manor. Our room wa large, 2 queen beds, the view from the veranda over the yacht harbor was super especially at sundown. The beds were comfortable and the bathroom was very clean. Breakfast was your standard BW breakfast nothing fancy but filling. Not far from the zoo where we were going and really not far from downtown. Next time I am in San Diego I will stay here, fairly close to almost everything and great views.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We appreciate your honest assessment of our team members, facilities and services we provide. Also a great evaluation of our location, since we are in a very convenient location in regards to all the different great places to visit while in San Diego. Looking forward to your future visit. Regards, Jorge A. Mendoza Jr. General Manager Best Western yacht Harbor Hotel

"Nice hotel, good location"

4
11/12/2017

We enjoyed our brief stay for 1 night. Bathroom was clean and functioning properly. The breakfast was pretty good for hotel hot breakfast, good assortment, but this is not a 5 star hotel, so don't set your expectations too high. The location is good for SD, close to airport and other areas of interest, including waterfront.

"Across the harbor with balcony rooms"

4
10/12/2017

The area was very quaint. Front desk staff was friendly and helpful. The hotel is old but not run down. Rooms are good with comfy beds. Breakfast wasn't up to the mark and breakfast room was too crowded. The pool area is nice but outside the main hotel building. They have ample parking. We liked that they had free coffee tea and hot chocolate at the lobby.

"comfortable stay"

4
08/12/2017

Comfortable stay close to the marina. Restaurants across the road. Big car park free parking breakfast more than enough to keep you going. Coffee and fruit in reception all day foc. Rooms spacious and clean with a lovely view

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, I appreciate your comments and a great description of our property, our services, our rooms and our location. I hope you come back soon, it will be our pleasure to serve your hospitality needs. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Holiday party stay"

4
04/12/2017

This is the 2nd time we've stayed here. If you stay on the harbor view side, yes the road noise can be a bit loud at times, totally worth it. Awesome views...sunset, watching the boats come & go, so calming. It could use a little update, but who couldn't?! The staff is the best! I will always go back there

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, Thank you for all the comments regarding our facility, team members and our views. We are on phase II of our property improvement plan. We have changed all the in room carpet, all the furniture, remodel the summing pool area and deck. Our next step is to make a new breakfast area, new carpet in all the hallways and remodel the entire lobby and we will continue with phases III and IV as soon as we are done with phase II, so please bare with us we are getting better everyday. Regards, Jorge A. Mendoza Jr, General Manager Best Western Yacht Harbor Hotel

"Average"

4
04/12/2017

Location is very good with free parking and a few good restaurants in a walking distance. Staff was kind and helpfull. Room was spacious and had an amazing view, however, it had a bad smell. It was good deal for the price.

"Get what you pay for"

3
03/12/2017

Nice hotel for the nightly fee but NOISY!!! Over looks pool but road is right there. No restaurant or bar in the hotel but walking distance to both needs. Liquor store walking distance, heated pool and warm/hot tub was great. Tom Hamm's Lighthouse less then 5 miles to get a lovely dinner..

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, I appreciate your honest assessment of our facility specially having into consideration that we are a airport location by the downtown area, traffic does get noisy as well as planes flying over our facility. We are a regular Best Western so we do not have a restaurant or bar but as you said, across the street we have 2 bars and 5 restaurants and also with a 3 mile radius we have about 25 outstanding restaurants since we are in a prime location. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Stay, park and cruise"

5
03/12/2017

Fantastic service and a great reasonable price for doing a stay,l,park and cruise with transfers between the hotel and dock and then from the dock to the hotel. They definitely beet the competition in the San Diego area. Also the complimentary breakfast is good.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, I greatly appreciate your comments regarding our service and our transportation. If you return to San Diego it will be our pleasure to service your hospitality needs. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Nice room and good value"

4
03/12/2017

Clean, comfortable and quiet room located steps from the harbor and a short drive to city attractions. Room included small fridge which is always handy to have. Excellent staff who are helpful and friendly. Free parking much appreciated as most other city hotels charge a lot for parking. Would definitely stay at this hotel again. Breakfast was not the best which did not really matter to us, but if this is important to you, this hotel may not be for you.

"Visit to Cabrillo lighthouse"

5
30/11/2017

Good location to stay and visit Cabrillo lighthouse, or San Diego zoo, or have lunch at Coronado Hotel. Breakfast is adequate with several options from which to choose. Prefer softer bed, but, lightly firm mattress might be preferred by most...

"Expected Better "

3
28/11/2017

Let me start by saying that the staff are phenomenal in every way. They will go out of their way to help you. That being said, I've stayed in a lot of Best Westerns as a diamond member, and I expected more here. The recent remodel isn't as thorough as one would hope. New paint, carpet and furniture. Everything else is dated (ceiling grates, outlets, shower fixtures, etc...). Breakfast was mediocre, even the coffee wasnt good. We ended up just walking to Denny's around the corner for breakfast. This hotel will give you clean rooms, comfortable beds, quiet area and close to amenities. That's really about it.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We appreciate your honest concerns or comments but as you mention we have remodel part of the hotel's facilities and we will continue to remodel our property following the property improvement plan that we are developing along with Best Western Corporate office, sorry that we have not finished but I can assure you we are moving forward and beside the items you mention we have also re done the entire pool deck and we are waiting on the approval from Best Western to move forward with making a new Breakfast area, changing the all the carpet in the hallways and lobby areas as well as we are redoing the bathroom areas and the front desk. As I said we are following the property improvement plan and sooner than later we should be finished. If you are coming to San Diego in the near future please contact us so we can inform you of how the property improvement plan is moving along and maybe consider our property to stay. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"near airport & city"

5
28/11/2017

Great house - clean, comfortable & reasonably quiet (given its proximity to San Diego airport); only a short drive to airport & city attractions; helpful & attentive staff; excellent breakfast & facilities.

"Very enjoyable stay"

5
26/11/2017

We recently stayed one night and wished we could have stayed longer. We had a room facing directly out to the harbour with balcony views. We really enjoyed sitting out on the balcony. Also enjoyed the breakfast and the hot tub and pool. The staff who checked us in were very friendly and gave us a good recommend for Jimmy's restaurant across the street. There is also a nice walkway along the harbour by the restaurant. Would highly recommend this place.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, We appreciate the kind comments about our facilities, the surrounding restaurants and our great team members while you stayed at our hotel. I will make sure they received these comments, we are looking forward to your next visit. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel.

"Park & Cruised"

4
26/11/2017

We were taking a cruise that left from San Diego and was able to park our car while we were gone. We flew back to San Diego late so spent the night. Check in was very easy with very friendly front desk agent. Breakfast the next morning was great, probably one of the better free hotel breakfasts we have seen. We were 2 couples that shared a room for a short sleep and off early in the morning. It was about the same price as just parking and nice that we could rest after a long day of travelling before hitting the road.

"Your Privacy doesn't matter."

1
20/11/2017

Upon arrival, I requested that the person checking me in make a note on my account that I did not under any circumstances want housekeeping services during my stay in this hotel. I admit that I do have a trust issue with hotel housekeeping services because I had something very valuable taken from a hotel room. That is beside the point though. I made the request and it was not honored more than once. I do understand that in certain states it is required to enter a room every 48 hours but if I requested no services than that should have been done by a manager or desk clerk, not housekeeping. I checked in on Sunday, Monday no one had entered my room. On Tuesday, housekeeping had entered and cleaned my room. I went to the desk and filed a complaint and restated that under no circumstances did I want service in my room. I was told it would not happen again. On Wednesday, no one entered my room. On Thursday, once again, housekeeping entered and cleaned my room. I went back to the desk clerk and was told that the note is on the account and that the manager would have to get involved as to why it happened. On Friday, after I checked out, the manager did call me. He was short and rude and unapologetic to my situation. He acted as if I had no right to the privacy I requested and nothing could be done about it.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, Again just like I did when I called you, the first thing I did was to offer you my sincere apology for the honest mistakes our housekeeping department committed during your stay. As I tried to express to you on our phone conversation our housekeeping team takes a lot of pride in doing their job correctly, but you did not wanted to hear me and you said was " I'm going to blast you on all social medias possible for this mistake" and you hung up. Again sorry for the honest mistake, I spoke to both housekeepers and they will pay more attention to guest that do not want service. Regards, Jorge A. Mendoza Jr. General Manager Best western Yacht Harbor Hotel

"Overall good experience"

4
20/11/2017

The hotel is located near both Loma Point and SD airport, and 15-min drive to the SeaWorld. My room has a balcony with excellent views of the harbor and the city. It's surprisingly quiet during the night. The staffs are friendly and helpful. Free parking the hotel provides is definitely a plus. Although I didn't use it, I saw many guests were enjoying the heated pool in the evening. There are also many great restaurants nearby within walking distance. Overall, the room and the service are well worth what you have paid for (~$90 per night). Two things that need improvement: 1. Quite some channels on the TV had no signals. Not sure if this is due to the cable provider or the hotel. 2. I stayed for 4 days, and on two mornings I found some weird sands in the sink that came from nowhere (maybe a reflow from the drainage that looks a little disgusting).

"Great stay!"

5
18/11/2017

Staff was very friendly and helpful. Lobby was very nice! Nice couches, tv, apples, coffee and tea available. Kids ate a zillion of the apples while we were there. Nice tables and chairs out front as well for lounging or waiting. Rooms were big. Bathrooms and vanity not so big. Nice size fridge and microwave in room, even though we didn't use them. Love that the rooms had balcony. We paid extra for harbor view room, but was only on 3rd floor, so view was limited. Higher floor would've been nicer for view. Room was clean enough, some stains on carpet, but nothing horrible. Kind of a lot of street noise, so couldn't sleep with balcony door open. But was pretty quiet after we shut the door. Breakfast was great! Plenty of food and options. Kept clean. Plenty of staff to clean tables, even though I think people should clean their own tables! Overall, very nice stay in great location. Walking to many restaurants on marina. Short drive to Old Town and Downtown.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, I'm happy to read that your stay was very enjoyable, like everyone in this industry we have our challenges and I can guarantee you I will use those comments to improve our service and facilities. Please come and visit us again. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"a nice place to stay"

4
15/11/2017

Ok it is noisy as harbor BLVD is right there and the glass is single pane. the views are great. you can see the harbor and the lights the pool is really nice [warning it is only 5.5 or so at the deepest end] on the plus side - just stand up so you can breath. ;) breakfast was really good with a nice variety of fresh choices. biscuits and gravy were there this morning [on a Wednesday] several juice choices - several coffee blend/strength choices the staff were friendly and helpful parking is FREE!! and you can park in the garage for free too! yes the room is small, yes it is noisy when you can look out and see the harbor. we were very tired as this was on our way out and we slept very well

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, I appreciate you comments and the perfect description of our location. We try extra hard to provide a great variety of breakfast items as well as hot food, we actually rotate the hot items during the week. Parking and WIFI are free. Please come in visit us soon. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Excellent value for the area"

4
15/11/2017

Just needed a safe, clean place to call home for a couple of days while we toured college campuses in the area. This was the perfect area and had a view of the harbor. We were able to walk to PLNU, little bit of a hill to get over, but definitely do-able if you are a walker. Staff were pleasant at all time, bed was comfortable and I got to watch HGTV. No cable at home so this was a real treat.

"Great Deal"

4
14/11/2017

I only stayed here one night but I would stay there again. The staff was wonderful. The parking was free. The free breakfast was good (especially the thin sliced bacon). I've stayed at nicer hotels but I enjoyed my stay here. The hot water in the shower came on instantly (I stayed at a five star hotel the next night and I had to wait a minute or so for the water to warm up) and the water pressure was good. The room could have been better cleaned.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, I'm happy you enjoyed your stay at our hotel. We strive to provide the best service possible, I hope you come and visit us back soon. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Best Near the Harbor"

4
13/11/2017

Everything worked, room was quiet and clean, staff friendly, covered parking. Breakfast average but employees at breakfast were very pleasant. NO AIRPLANE NOISE FROM AIRPORT. Walking distance to restaurants, gym, yoga, grocery, coffee.

"Great area with average room."

3
13/11/2017

My husband and I stayed for 2 nights on our anniversary, the location was good directly across from a harbor. Free parking, but my average rating is because the rooms could use updates. Costs $125 a night and they are average rooms! Bring your own pillows the half size ones they provide at the hotel are terrible!

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, I appreciate your honest input. We are working on a property improvement plan. We have changed all the room carpets, all the rooms furniture, pool and spa area remodel and we are working on redoing the lobby, the hallway carpets and getting a new breakfast area, after that we are changing our bathroom so slowly but surely we are improving our property. We are working hard to make it better for all guest. Regards, Jorge A. Mendoza Jr. General Manager Best Western Yacht Harbor Hotel

"Friendly Staff / Great Quality For The Price"

5
09/11/2017

The staff here is always helpful, and professional, The Room was great huge with the King Size bed, View of the Harbor was nice. The overall quality for the price was fantastic , although i am sure depending on when you book it will go up or down, none the less great Hotel definitely will be stay here again in the future.

"interim stay"

5
09/11/2017

We came across this hotel on line while scheduling an interim stay between hotels. It was a lovely discovery, clean and bright with an excellent location in San Diego to access the airpport and local amenities. It has plenty of parking. The breakfast was basic and tasty, cereal, juice and decent coffee. The room was clean and spacious with a balcony for us to enjoy the lovely San Diego air.

"Really Nice Place To Stay"

5
09/11/2017

Great location. Hotel was clean and spacious. The staff was great. Lots of great places to eat nearby. Great view of the harbor was nice. Shuttle to the airport was on time and convenient. I will be returning to this hotel in the near future.

"Very pleasant and friendly place to stay"

5
09/11/2017

Location was excellent staff was very friendly. When I arrived was fatique and grumpy but staff got me to laugh and relax, made my day. Front desk staff directed me to a pizza Nova place across the street was excellent and good food.

"Great Location, Friendly Staff"

5
09/11/2017

The location, right on the harbor, is excellent. The price was considerably lower than other hotels in the area. Our room had a balcony that overlooked the harbor, was clean and comfortable. The staff was very friendly and the breakfast excellent.

"Excellent Comfort & Breakfast"

5
30/10/2017

As free hotel breakfasts go, this one is great, very fresh eggs, good bacon, good coffee. Beds comfortable, great shuttle til 5pm, great staff, quiet. Location is close enough to airport to be convenient, but far enough to be quiet.

"Great Hotel near the Airport and Old Town"

4
28/10/2017

This is our 2nd stay at the BW Yacht Hotel. The staff is absolutely great and couldn't be more friendly and professional. We had numerous packages being delivered and they all came and were delivered to our room. The location is great. Our room was very large with 2 double beds, queens would have been nicer, but it held all of our packages. The beds were comfortable and an additional blanket would have been appreciated. They serve a basic quick breakfast, included in the price, which hit the spot. The BW Yacht Hotel is a very good choice when value and price are essential. I will stay here again.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good morning, I appreciate all your positive comments regarding our staff, I will pass it to the entire team. Just for clarification purposes we do not have double beds in our rooms, they are queens size beds or 1 king size bed. Next tine if you call the front desk we will gladly take a blanket to your room at any time of the day we have 24/7 service just dial 0. Looking forward to your next visit! Regards, Jorge A. Mendoza Jr. General Manager

"Good Value"

4
25/10/2017

The rooms are older but generally well-maintained and clean. Beds are comfortable, with odd smaller pillows others have commented on (the hotel should replace these with standard pillows). For the price, you get free parking, free wifi, shuttle service to the airport and NO resort fees. It has a great location for tourists, restaurants nearby (check out Pizza Nova, it has much more than pizza). Views of the city and harbor are beautiful. The breakfast is typical of hotels that charge higher fees. The staff is friendly and helpful. It's a great value for your money.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, I really appreciate your kind comments and a great description of our property and the places you will find when you visit to our hotel. We are starting Phase II of our property improvement plan so you should see some changes soon. Regards, Jorge A. Mendoza Jr. General Manager

"Rooms need a lot of work"

3
25/10/2017

Curtains were shredded and torn in my room; carpets need cleaning and toilet seat was loose. But the breakfast was awesome and the staff very friendly. Location is excellent. The hotel just needs a lot of work.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We understand we have our flaws and I appreciate your comments. We have a quarterly shampoo carpet plan in place, we have a preventive maintenance plan in place and we are finishing phase II of our property improvement plan in which we are redoing our lobby, hallway carpets, breakfast room and front desk areas. So we are constantly improving our hotel, I hope when you come back you can see a better property. Regards, Jorge A. Mendoza Jr. General Manager

"Good Location But Noisy"

3
24/10/2017

The location of this hotel is good for access to the airport and many of the attractions in San Diego. It is however situated in a very noisy location, right on Harbor Blvd. The windows are not sound proofed and we had problems with noisy hotel guests as well. The breakfast was okay however the breakfast room was very small and did not allow for many people to access it at the same time.

"Mouse droppings on bed & smoke, smoke, smike"

1
21/10/2017

We arrived around 10pm (midnight our time) for a 3 day stay, and were tired. Steep ramp to get luggage into building. Checked in, got off elevator to our floor and were engulfed by cigarette smoke. Got in room & had to use rescue inhaler for first time in a year. Propped open balcony door with chair & left it that way all night for air. Found mouse, or large cockroach, droppings on bed. Put toothbrush in refrigerator to keep from vermin. Exhausted, fell into bed. Checked out next morning & into a cleaner hotel, plus cancelled another stay we had booked at this Best Western. Front desk staff good, manager's only understanding of my complaints was to say, "Yuck" wheat hearing of droppings on bed. If you like smoke & vermin, this hotel does have a nice view of marina. But the view is also good at other nearby hotels.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, In the 18 months I've been the general manager of this location we have never had such a complaint. We have a monthly pest control plan established and we service our rooms at least one time every quarter. Our housekeeping manager checks the rooms before they make them available to rent. If you are sensitive to smoke we get sometimes a few complaints on that floor because the smoke tends to carry up and our guest have the bad habit of going to the balconies and smoke and half of that floor is a smoking floor. You actually failed to mention that we discounted your room because the night manager had arranged for this and also we had another room ready for you that morning. Sorry that we fail to provide what you expected but we do not run a a hotel as you describe it. Regards, Jorge A. Mendoza Jr. General Manager

"Excellent staff / Convenient Location"

4
21/10/2017

Easy to get around from this location. Staff were super helpful in sharing local insights on buses, sights to see. (Shout out to Chris and Ian at the front desk!) Hotel is showing a little age, nothing terrible though. Close to airport, good bus service to downtown, walking distance to wonderful restaurant.

"Enjoyable stay"

5
19/10/2017

It's a good location, close to eating places and interesting venues to visit. In spite of being close to the airport, the air traffic slows down considerably in the middle of the night so I slept very well. The beds are comfortable too. The staff are kind, helpful, patient. I had an awful time getting taxis until I asked the staff to call for me. A cab was where I needed it in no time. The breakfast was better than I expected. Besides the usual coffee, juice, fresh fruit, and bakery products, hot, fresh, cooked scrambled eggs, bacon, and sausage were offered. There is a pancake machine but I didn't use it. I noticed that the staff continued to replenish the hot, cooked items. One morning I got to the breakfast room a short time before it closed. Nevertheless, the hot eggs and meat containers were full. I expected that going to breakfast so late, I would encounter left over, dried out eggs. I was pleasantly surprised that was not the case. The room was clean and well organized. The furniture is plain, functional, and in good repair. If you want magazine quality decor, this is not the place for you. However, like me, if you want a functional, clean, comfortable room, excellent staff, and a delicious, generous breakfast for a reasonable price, this is the place for you! If I go to San Diego again for business or pleasure, I will definitely stay at the Best Western Yacht Harbor Hotel.

"Basic amenities, clean and good price"

4
19/10/2017

Conveniently located to all SD attractions. No frills, clean, comfortable, free parking. Really basic stuff; easy in and out for the price. Don't have to spend a lot for a room...save money and enjoy attractions.

"Another Great Stay"

4
17/10/2017

We arrived again by cruise ship and called the hotel to request the shuttle, which arrived in a reasonable time. This stay we were given what we paid for, a city view room, which was to the side of the building overlooking an unused parking area. This room was comfortable and very quiet. We enjoyed relaxing on the balcony with wine we had picked up from the liquor store on Rosecrans Our only negative is the small breakfast room. Unless you are the type to elbow your way in, you are unable to get near the toaster or waffle iron. We managed to reach cold cereal and yogurt and got coffee in the lobby which we ate outside on the patio by the pool. We love eating the fresh seafood served at the nearby fish market restaurant so it's the only nearby restaurant we've tried. We access public transit on Rosecrans, which costs $7 for all day pass, and by changing at Old Town Transit Center, it will take you any place you want to go. We checked in and printed boarding passes in the business center, which was handy, but could not use the shuttle to the airport as our flight left too early. We called a taxi, which was relatively inexpensive. We have no hesitation recommending this hotel.

"Vacation in San Diego"

5
17/10/2017

Very nice, convenient, great value. The hotel is located in nice area of San Diego with great views of the harbor. It is a bit noisy due to traffic but that did not in any way change our opinion of this hotel.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We appreciate your comments regarding our hotel. I'm happy that we provided the services you wanted and our location was just what you needed during your stay. Looking forward to servicing your hotel needs on your next visit. Regards, Jorge A. Mendoza Jr. General Manager

"Pleasant people, pleasant location, pleasant stay!"

5
16/10/2017

The people, the amenities, the cleanliness, the location, and the friendly environment make this hotel a best buy. You can pay a lot more in San Diego and not get the quality that this best Western offers. It was a great stay!

"Perfectly fine hotel"

4
12/10/2017

Stayed here for one night before heading to the airport. Great location...only a few minutes from the airport. The view, if you are high enough and have a harbor view is nice. Balconies are nice...room is of average size but fine; clean. Decent amount of parking. Breakfast buffet was good. Did not notice any highway noise. We would definitely stay here again.

"Beautiful View, Great Stay"

4
12/10/2017

We stayed at this hotel for 4 nights, during a family wedding celebration visit. Someone else selected the hotel, but I am glad they did. It is a wonderful value. We selected a room facing the ocean and it was well worth it. It is a million dollar view! There was a nice balcony also. The room was clean and everything worked. the breakfast was basic but it had everything I needed and having it right there made the day easier. From this location, it's an easy drive to many key spots. The parking was free. There are restaurants across the street. This isn't a luxury hotel but it was a great value.

"Well kept property & professional staff"

5
11/10/2017

This property was always neat & tidy by very professional staff. Breakfast buffet was always well stocked & food was always hot. large variety of food always available. Lobby & hallways were always clean & tidy.

"Hotel was ok"

3
10/10/2017

Hotel has convenient location, but is old and wearing down. Room had issues, doors would not open, bed was very old and sunk from people sleeping in it. Wi-fi was great, food not bad. Maintenance was called to repair broken door, never repaired it after initial look. Was told to just push hard or lean into the door to open it into the room. Had to go to different floor for ice. Overall it was tolerable but I will look for a different hotel the next time.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, I appreciate your comments and we are going through different stages of a property improvement plan to update our facilities, we have changed several items like new furniture, new in room carpets, pools and spa deck and entire pool area. Our next step is the lobby look, the hallway carpets and the breakfast room. I wish I had your room number so we can take a look at those beds and the door and make them right for our next guest. Regards, Jorge A. Mendoza Jr. General Manager

"post cruise fun"

5
09/10/2017

we stayed here after a pacific coastal cruise. the location was within walking distance to the harbor, many restaurants, shops and a short bus ride to old town. the location was perfect and the hotel very nice. would stay here again.

Jorge M, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, I'm very pleased that you found our hotel very convenient and thought our hotel and the location was perfect. I will convey your comments to our team and we are looking forward to your next visit. Regards, Jorge A. Mendoza Jr. General Manager

"Nice quiet stay"

5
05/10/2017

Very clean room with nice views of harbor. Great staff that were very helpful with dinner plans and sight seeing. TV was limited on channels though. Room otherwise was fine. Nice pool to lounge in. Great breakfast to get you going in the mourning..

"Nice stay"

4
03/10/2017

Front desk staff friendly and efficient. Clean hotel lobby and room. Pool and spa in good working order. Enjoyed them! Great location - I had a nice room facing the marina. I plan to stay at this facility whenever possible in the future.

"Good Value"

5
03/10/2017

Good location, Room was clean and quiet. Everything worked, free parking and breakfast good value. close to 24 hours super market and gas stations, Dennys and Macdonald close by. helpful staff. small balcony

"The worst ever."

1
28/09/2017

Stay away......stay away......stay away!!! These people will lie to your face and rip you off any chance they get. Hotel is old and poorly kept. Overpriced. Arrogant staff. Stay away......stay away......stay away!!! A&T in LA.

"Great Yacht Harbor location"

5
25/09/2017

We start our vacation here before we fly out to Hawaii. Friendly, clean and well priced Park and Stay option. Walking distance to good restaurants and complimentary breakfast before we take the complimentary shuttle to the airport. Covered parking just off the lobby keeps our vehicle safe and sound while we are gone.

"Nice for the price!"

4
24/09/2017

This was the best price I found for the value (location, cleanliness, breakfast and airport shuttle included). Would recommend it. Close to airport and Harbor. My one suggestion would be to bring your own pillow. Pillows were not comfortable.

"Pleasant Stay"

4
24/09/2017

The hotel was located within walking distance of the piers and several good restaurants. The room we had overlooked the harbor and had a sit out balcony. The breakfast was good. The staff was friendly and helpful to us on several occasions. The hotel was not the newest in the area, but it was very nice. We enjoyed our 39th anniversary get away...

"Very convenient to the San Diego Airport"

4
23/09/2017

I routinely stay here the night before flying out of San Diego airport. The hotel is very comfortable and the price for San Diego is right in line. Breakfast is good, parking is safe, and the staff has always treated me very well even when I'm staying with points.

"Great hotel"

5
22/09/2017

Great hotel. The staff were really friendly and enjoyed the pool and hot tub. Breakfast was quick and easy. Nice area but bus service didn't run on a Sunday. Room was lovely and spacious. The maid service was excellent.

, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, I'm very please that everything in our hotel satisfied your needs and our team members took great care of you while you visit us. Looking forward to your next visit. Please come soon. Regards, Jorge A. Mendoza Jr. General Manager

"Acceptable But Not A Memorable Stay!"

3
19/09/2017

I selected this hotel on a third party website which promoted it as having a 4 star rating; in actuality it was more like a 3 star hotel situated in a nice location. While I did have a Harbor View, this hotel is a great candidate for renovation; the rugs are dingy, there was no room safe, no soap dish in the bathroom, and the handle on my toilet had to be manually lifted after each flush. There was however a nice variety of food items offered for breakfast each day, and the staff was friendly and willing to go above and beyond to meet your needs. Daniel (front desk), and Daniel (shuttle driver) were particularly helpful. I would only stay here again if the hotel is renovated.

"BEST AT "BEST" (WESTERN)"

4
19/09/2017

My husbanc & I came to visit our kids in San Diego & wanted to also be by the ocean/harbor to see some water/boat activityy as well & Best Western on Harbor Drive gave us that opportunity. everythihg was as well as it gets without being supder expensiv. A great hotel all around..

"It was OK.."

3
17/09/2017

Staff was great, very attentive, However the hotel wasn't what I expected for the money. Definitely needs some interior upgrading on different floors, Ice& Vending machines. Besides that the view was great!

"GREAT STAY"

5
15/09/2017

Awesome service.All the employees offer great service, the are knowledgeable and courteous. I will definitely stay again when I visit San Diego. Very quiet for an airport location, spacious room and great breakfast

"Motel 6 would be better - AVOID THIS PROPERTY!"

1
10/09/2017

If this hotel was $50 it would be okay. But it was $200 and it was a rip off. It was old, run down, and the police sirens kept us awake nights. We wore shoes in the room because the carpet was gross. There was no view of the harbor. TV was an old, tiny box style. I am shocked by the people who gave this 5 stars. Booked on Hotels.com and will probably not book on hotels.com again due to this stay.

, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good aftetrnoon, I'm sorry that the noise of our location keep you awake but we have no control over those items. We have a quarterly plan to clean the carpet so if you can provide me with a room number, since I couldn't find you by name as a guest of our hotel (perhaps it was booked under a different name?) I will gladly look into the room, since we just finished our 3rd quarter cycle of cleaning our carpets. All of our rooms have a standard flat screen TV as mandated by Best Western. Regards, Jorge A. Mendoza Jr. General Manager

"Pleasantly surprised"

4
09/09/2017

Great hotel-room was very clean and spacious. Breakfast was great especially Heather who went above and beyond. I watched her help an elderly woman and was very patient, helped her with her food, and was very kind. Pool was warm and nice but should have been skimmed more often to get the bugs/debris out. Great location and nice views overlooking the docks. Would recommend and stay again.

, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We strive to provide a courteous service to all of our guest. We also take a lot of pride in providing clean and maintained facilities. I will make sure Heather gets compensated accordingly. Hope to see you back soon. Regards, Jorge A. Mendoza Jr. General Manager

"Stay, fly, park at hotel during vacation"

5
08/09/2017

We have stayed at this property several times to and from flights elsewhere and have found the room, service and prices very reasonable. Being able to leave our car here at the hotel while gone for a week is a wonderful amenity when other hotels are charging $30-$40 parking fee per night and adding resort fees on top of that.

, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, We are delighted to read you are one of our several loyal returning guest. I'm glad we are keep doing the right thing for you and looking forward to your next visit. Regards, Jorge A. Mendoza Jr. General Manager

"Blue Wave Restaurant "

5
06/09/2017

My wife and I and another couple just finished dinner at the Blue Wave bar and grill Restaurant in the Best Western Hotel. MY wife had a hamburger that was fantastic. I had a wedge salad and friends split a fish and chips dinner. The food was very good and the presentation was outstanding. Our waitress, Amber was very helpful in answering all of our questions and made good recommendations, She made the meal a wonderful dining experience. We sat outside next to the pool and the yacht harbor. We live in Point Loma, 5 minutes away and we will be adding the Blue Wave to one of our local favorites.

"An unexpected stay"

5
06/09/2017

I was stranded in San Diego by a missed flight. The next flight I could take was 48 hours away. I needed a place to stay and thought I would play tourist in San D for the day. The Best Western staff was professional and friendly. Above all...they were understanding. They helped make my two nights there enjoyable. In particular the front desk staff (two thumbs up to Ian) were helpful with advise on places to go and best to get there. Thanks guys! You turned an inconvenience into a fun time. I will be back.

, General Manager at Best Western Yacht Harbor Hotel, responded to this review
Good afternoon, It is experiences like your that makes us wanting to keep striving higher and higher and provide the best service possible to every guest that comes to our property. I will share your comments with the staff in particular with Ian and make sure he gets compensated appropriately. Regards, Jorge A. Mendoza Jr. General Manager

"You need to get rid of that pancake maker and the coffee maker. They both are awful Give the best western a bad name"

4
02/09/2017

Get rid of the coffee maker and the pancake maker machines. Go back to the old-school way with a waffle maker and the coffee in its parts. That coffee maker it's like a soda fountain and if so water down I could swear I got zero caffeine. The coffee taste like hot water with a little slight flavor of coffee

"Awesome"

5
02/09/2017

Very nice room and friendly staff. They greeted us every time we went in the lobby. Daniel and Chris at the front desk recommended restaurants and site seeing avenues. A+The breakfast they provided was very satisfying.

"Harbor View"

4
31/08/2017

This hotel was centrally located near Old Town and Gas Lamp District. We had a room with a view of the harbor. Pool and hot tub were nice. For the San Diego area, this hotel was great for the economy price. Would stay here again.

"Great Lodging in San Diego"

5
31/08/2017

This is a reliably great place to stay in San Diego. All aspects of this hotel make it comfortable, convenient and a good value. Other locations may be flashier, but this one is reliably good. It's had a recent freshening but it's always been clean and maintained.

"Average if expectations not high."

3
27/08/2017

Decent place to stay if your expectations are not high. Average in every respect. We were assigned a room and told it would be ready in 10/15 minutes. We went to the room in 15 minutes and housekeeping had not started cleaning the room. The housekeeper was working next door and stated it would take another 15 minutes. We went to dinner and returned an hour later and housekeeping had not started cleaning the room. We were assigned a different room with a poor view.

"Nice first visit to San Diego with the kids"

4
26/08/2017

This is across the street from the bay-good walking distance to restaurants, museums, and views! We did have a rental and were able to park very easily on site. Room and pool were nice, provided breakfast was helpful to get the day started.

"WEEKEND STAY"

3
21/08/2017

Thought the price was a little high, but the view was amazing. The bathrooms are extremely small & other then the fact we had a roach crawling in the vanity area it was a great location. I would recommend this hotel but if you don't get a harbor view its almost not worth the money. Ron in Phoenix

"Room dirty and customer service need improve"

2
18/08/2017

Too dirty and customer service need improve. Carpet , washroom and so on are so dirty. Also , we get the laundry problem report to the front desk, they told to wait their staff to respond. We stay in the front desk for 30 mins to wait, they not quick follow up. After 30 mins , they told me that their staff forgot.

"Good option at San Diego Harbor Area"

4
18/08/2017

I have stayed in this property two times and every time is better, the service is excellent, the rooms are clean and nice organized with basic services. The only thing needs to improve is the internet service. Pool and fitness centers are very nice too.

"Not the Best Western"

2
14/08/2017

Very dirty rooms, stained carpets, dangerous issues with water pressure, water becomes scolding hot at random times during shower use. Broken shower head. Bed springs poking into your back and pillows need to be changed. Dirty sheets, dirty towels, dirty everything.. Staff is very friendly though!

"Small rooms for more than two persons"

3
13/08/2017

Our family of seven had two queen sized rooms on the top floor. On the plus side, the location is very good, there is free parking, the balconies provide extra space and a nice view and the price was good. On the minus side, the rooms are quite small for more than two people, the breakfast area is spread out over two rooms and wasn't well-supervised. This hotel is good for the budget conscious but is what it is, an older hotel with old architecture and amenities.

"An affordable San Diego hotel"

3
12/08/2017

Good location for the harbour and a simple 5 mile drive to the Gaslamp area. Nice clean room and bathroom. Nice balcony to sit in the evening. The breakfast area was basic and impersonal yet practical. Similar to a workplace canteen. The outdoor swimming pool was very small.

"Good location, friendly staff but a little shabby"

3
11/08/2017

The harbour location makes it quieter, easier to get from and to, and the free parking at the rear is a real bonus. Unfortunately getting lots of luggage to and from the car is not easy due to the car park being on a different level and without a lift (elevator). Staff were very helpful but some people might get the wrong idea from first glance. Breakfast was not a highlight of the day but did provide sustenance. Free coffee was provided in the lobby but it often ran out as did the milk capsules etc. It is a pity that the hotel's airport shuttle bus service stops at about 5pm. We had to pay for a taxi to the hotel, but earlier travellers would benefit from this The toilets on the nearby harbour could be a surprise, especially to ladies.My wife has not been in ones like them

"Comfortable but older"

4
10/08/2017

Our flight arrived late but fortunately this hotel had late check in. It's a small older hotel with free breakfast and free parking. I believe the hotel recently refurbished the rooms because the bed was very comfortable and the bedding looked new. The blanket on the edge of bed looked old and cheap though. Nonetheless, we had a good sleep. The room also has a microwave and large refrigerator which we did not use. There's coffee and tea offered throughout the day in the lobby. Breakfast consisted of eggs, bacon, bagels, toast, cereal, yogurt and fruit. Quite a good variety. Hotel could use some continual upgrades but overall a good stay.

"family vacation"

5
10/08/2017

my family was here on vacation and I put them up at the Yacht Harbor for 4 nights so we could be close to airport and area activities. this worked out very well and they enjoyed their stay at the hotel

"Great experience here!"

5
10/08/2017

Every aspect of our stay was excellent! Very friendly, helpful staff -- our only regret was that we could t take advantage of the free breakfast because of our super early flight to the airport. Will definitely stay again when traveling via San Diego airport and will recommend to our friends. Our kids loved it too!

"Convenient and highly recommended place"

4
09/08/2017

very convenient location; considerate, helpful staff; great parking garage free with reservation. breakfast okay; would stay here again; nice balcony on our room ; staff is familiar with area and helped us get to different places & activities we asked about!

"Needs complete Renovation."

2
03/08/2017

The hotel is old and in need of a face lift and more modern. The Front Desk was very polite and courteous. The Front Desk were excellent in getting us to the airport promptly. Luggage is very difficult to get up the stairs from indoor parking lot. Need an elevator.

"Great place"

5
26/07/2017

We have a great stay at this hotel. The staff was very nice. Fantastic location--close to Seaworld. Nice harbor across the street with restaurants too. Parking was easy and free. We enjoyed our stay very much.

"OK experience"

3
26/07/2017

The hotel staff is friendly. The amenties of hotel are not enough. Parking lot is not easy enough to access and no good for unload bags since there is no elevator near by. Need more choices for breakfast

"Beautiful View"

5
26/07/2017

I had the opportunity to a room with a view to the harbor, and it was a gorgeous view! You couldn't get any closer unless you were actually on the yachts themselves. The front desk is welcoming, and management is accommodating to your needs.

"Adequate "

4
24/07/2017

Stayed four days here during emergency trip for ailing mother. King room adequate though probably small for two people. Very clean, fairly quiet for being on busy street. Short walk to shelter island and Point Loma seafood. Comfortable bed, fairly quick wifi.

"Nice location"

4
24/07/2017

Close to restuarants, and a quick drive to Sunset Cliffs and Ocean Beach. Free parking on site, and a easy location to get to, quick access to the freeway, and very close to the hotel, but no airport noise. Hotel staff very friendly and helpful. Nice breakfast included in the rate. I was there on business, because downtown hotels were full. There were lots of families there on vacation. It was a nice discovery for me, in a good location.

"Excellent location in San Diego"

4
20/07/2017

Stayed in this hotel overnight to be close to the San Diego airport for our 6 am flight the next day. It is in an amazing location, right across the street from the harbor and marina (easy to stroll over for restaurants and to enjoy the view). The staff were exceptional. There is free parking and free fast internet, and this is only a few minutes drive from the airport. The room was quiet and clean but could use a fresh makeover. Recommend this hotel if you are needing to be close to downtown.

"Great Value and Location for Tourists with a car"

4
18/07/2017

Pretty nice low-cost hotel option in the area - stayed here for 4 nights and slept comfortably during my stay. This Best Western isn't at all like a motel - the rooms aren't outdoor access, they're in a hallway. Rooms were clean and beds were comfy... and our room even came with a fridge and microwave. Free continental breakfast was a nice perk - typical Best Western Style hot breakfast buffet, although they only have the pancake machine here. Usual breads, pastries, fruits, yogurt, and cereal. There's always some kind of protein like sausage or bacon, some kind of egg (usually scrambled, but they always have boiled eggs available), and some kind of carb like biscuits and gravy, tater tots, hash browns, etc. The good thing about this hotel is they have a good amount of seating for breakfast... there's an overflow room next door if the main room gets too busy. They have a shuttle that goes to the airport, but we never really go to utilize it since it only runs form 9 am to 5 pm. However, their location is really nice since it's close to Seaworld and the airport. It's about a 10 minute Lyft/Uber ride to the airport, so very cheap! Cost us $7-$9 for 2 people to go to the airport and to Seaworld from here, so not bad. It's within walking distance to a lot of great restaurants in the area like Point Loma Seafood and Miguel's Cocina, and for the most part we felt safe walking in the area even at night. Otherwise if you have a car, parking is free and there's plenty of it, from the underground garage to the outdoor upper lot. The pool and hot tub area were pretty nice - they're open till 10 pm and they even have towels at the pool area for use! It was nice to relax in the hot tub after a long day of walking. The pool goes pretty deep, up to 5 ft (that's deep for a short person like me haha). The only real negative part is that the rooms are a lot smaller than what I am used to for a Best Western - there was little hallway space to set our bags and the sink space was tiny. In fact, the refrigerator was inside the closet and took up a lot of the space. Also the pillows are odd... they're not very firm or big, pretty squish and they only give you 4 of them for a king bed. Would have been better to invest in bigger/firmer pillows so we're not trying to combine two just to make one pillow. Still, it met our needs and we were out for most of the day, so we had a comfortable stay. I'll definitely look up this place in the future.

"Excellent Value!"

5
16/07/2017

We booked the Yacht Harbor hotel as the one we usually stay at had become very expensive. We enjoyed the facilities so much that Yacht Harbor is going to be our hotel in San Diego for future visits. Yacht Harbor is provides easy accessibility to downtown and Coronado Island beaches-our favorite.

"Great Location and Harbor Views"

3
15/07/2017

Hotel is convenient to Fisherman's Landing.. If you get the harbor view room, you get a great view although it is noisier than the city view side. Room is average but the bath sink area is very small (about 3.5 feet width). Complimentary breakfast is average.

"Dissapointing , No one to reallly help, & almost $200.- per night!"

3
11/07/2017

We checked in late, & called to say we are coming.. I had left my Amex # & was told if I am Not there by 11 pm the room would be given away... I said take a 1 night deposit I wii be there by 9:30 pm...Ok, but that's not how we do this! Remote control only worked when 6 inches from tv! @ 9:30 am they were dismantling the Continental breakfast! The bed was very worn into the middle, sagging.. Not worth $200.- at all!

"Amazing stay"

5
11/07/2017

This was an amazing hotel. The views are amazing, the staff was so generous and bubbly. Daniel made it a joy checking in. The room was fantastic. I will definitely recommend this place, will stay again.

"Relaxing"

4
09/07/2017

Out of the way gem. Parking was easy and property is inviting. Room was clean and comfortable. Bed could've have been a little softer. Pool was clean and heated perfectly. Breakfast was good but I'm an oatmeal person and that was missing. Love the pancake maker. Check out was breeze. I did ask for a room with a view of the harbor and was given a room with a view between buildings but that is not a deal breaker. Front desk staff was friendly. Hot tub was broke down(big bummer) due to the fact I only stay at hotels with them but that is not their fault. Things happen. Went for 4th of July fireworks at USS Midway and was only a five minute drive.

"Nice location"

5
09/07/2017

Nicely situated. Check place to watch the 4th of July fireworks. Close to the San Diego Zoo and Balboa Park. Would definitely recommend. The restaurants across the street at the Harbor were great. Great for the family.

"WONDERFUL SERVICE, VERY HAPPY STAFF!"

5
08/07/2017

When you check into a new temporary home and you are warmly welcomed, it's a great match! When I found this "local" hotel I was amazed by the "can do" attitude of all of the staff. You also can easily walk over to the Yacht Harbor and to terrific restaurants. A relatively short walk to the great Beach on Shelter Island is a true find!! Thank you all for your professionalism and remarkable kindness.

"Best Western Harbor"

4
06/07/2017

Staff was very friendly and went beyond their job duties to accommodate us. The breakfast was good and it changed every day. It would be nice if they had more of a selection but overall was good. Room facing the harbor are very big and have a wonderful view. This is the perfect place to see the fireworks on 4th of July. We were able to see 3 firework shows at the same time from our balcony.

"Bad stay"

2
06/07/2017

Handicap rooms need improvements as soon as possible. Water from shower runs into room. Door to bathroom was stuck. Jacuzzi was green and not working. Air conditioner was never working properly. Coffees maker was in bathroom?

"Awesome hotel"

5
06/07/2017

This was our first hotel stay on our California trip in San Diego. Love the location, right across from harbor and restaurants. The hotel is great, good sized rooms and awesome breakfast. Chris at the front desk is very helpful and friendly. He's a keeper for sure. We will be back.

"On the harbor in San Diego"

5
03/07/2017

This is a pretty good hotel. It's nicely situated and has everything one needs for leisure travel in San Diego. From this hotel you can access the major roadway arteries that get you anywhere you need to go in the San Diego area. Parking is easy. The staff is ready to help you with anything you request. It's right on the yacht harbor and if you want to go sport fishing you just walk across the street and get on the boat.

"Great Hotel Stay!"

5
02/07/2017

We loved this stay! The check in was quick, staff was great! Had a 4th floor room with a view of the harbor. There was a sliding glass door to th balcony, made it even better! We had the door open to enjoy the breeze off the water. The pool and hot tub were clean and great, lots of towels available. Chairs and tables around the pool as well. Coffee and apples available in the lobby all the time, nice little plus! Our room was huge! Beds were comfy, clean and there was a fridge and microwave available. Shower was nice with plenty of hot water! We asked for extra towels and they brought them right up. We used the laundry facility and the gentleman at the check in counter made change for me, $1.25 to wash and $1.25 to dry. They also vend detergent and fabric softener, very clean little room! The breakfast was big! The morning we were there they had scramble eggs, potatoes, sausage, cereals, juice, coffee, tea, milk, yogurt and granola available, pastries, bagles with cream cheese available, toast with peanut butter and jelly available, muffins, fresh fruit, and pancakes! Something for just about everyone, and it was really good! Breakfast is held from 6-10am, so it gets busy the closer it gets to 10am, but they keep it all stocked. We decided to go to breakfast at 7am, but went down again a little before 10am for a glass of milk for my daughter, still plenty of food, just a busy room. And they have an extra room to eat at as well - for when the tables fill up in the breakfast room. Great idea! Wifi worked great! We loved this hotel, close location to beaches and other spots. We will be back!

"Extremely suited for me and my needs."

5
29/06/2017

Location was important to me and this was perfect. Free breakfast, free internet, and free parking. My room was on the west side - had a nice little balcony and had a decent view. The staff were pleasant and the hotel was clean. Instant hot water. The room was somewhat small, but not an issue for a single person. Not a glamorous area, but more like a beach / ocean front community. Short distance to most places you might want to go in central San Diego. Some roadside noise, but nothing that lasted through the night. I would definitely stay there again.

"Excellent hotel"

4
29/06/2017

Stayed in for one night, room was clean and view from the room was excellent could see the harbour. Quality of the breakfast was nice. This property is clean and we'll maintained, nice restaurant nearby.

"safe area"

4
27/06/2017

We stay in San Diego very frequently. The area in which this hotel is located was nicer than the previous hotel locations we have stayed at in SD. It is walking distance to restaurants and it had a lovely view of the harbor.

"Never again"

2
26/06/2017

I will not be returning to this hotel. Many issues with room. Front desk clerks not available upon check in. Loud area of town. I always choose best western when seeking a hotel. This will be one property that I will not return to.

"Yacht Harbor Hotel Review"

5
26/06/2017

The room was clean, parking was free, staff were friendly, professional, and helpful. Great location in San Diego - close to everything but away from the hustle and bustle of downtown. Will definitely stay here again!

"Good value in San Diego"

4
22/06/2017

Great Point Loma location with easy access to I-5 and many points of interest in the Mission Bay area. Staff was friendly and the free breakfast had more options than I've found at other hotel chains. Bonus: Great food and drink can be found right across the street at Jimmies Famous American Tavern.

"Nice Basic Hotel near the Airport"

3
22/06/2017

This Best Western Hotel is a basic hotel which was nice, close to the Airport offering included breakfast, free WiFi & Parking. The rooms were comfortable and the beds firm. The desk had outlets for a computer and a lamp. The breakfast was a limited buffet style. The bathroom was clean and the shower worked fine. A good basic hotel.

"Great value"

5
20/06/2017

We enjoyed this little gem in Point Loma. The staff was kind and friendly. Free breakfast, clean rooms, a nice pool, and a great location make this a great place to stay. We were on the 5th floor and had a view of the yacht harbor and downtown San Diego. At 8 am and 8 pm we heard the patriotic music--the boys enjoyed that. The rooms are a bit small, but they did have a fridge and microwave.

"San Diego visit"

4
20/06/2017

Excellent value. Located walking distance from harbor, food, coffee and bars. Nice little pool. Clean and friendly. The staff was very helpful. Breakfast was simple but good. Close to the airport. Found a gem, Adaberto's Mexican food just a few blocks away.

"Great time in San Diego"

5
19/06/2017

We had a really good experience in this hotel....full breakfast and the staff was very friendly and informative...gave us some great suggestions...quite a few restaurants within walking distance.....will stay there again....

"Love this place"

5
15/06/2017

Great location, friendly staff, large comfy rooms. Great free breakfast selections, free wifi, free parking. We Pricelined this stay and got a bargain. We've been to other more expensive San Diego hotels for our pre-cruise stay but we will stay here exclusively from now on. Thank you Best Western Yacht Harbor!

"Be san diego"

4
14/06/2017

Yatch harbor be has a very nice location across from harbor. Located conviently close walking distance to restaurants grocer etc. Quiet rooms surprised me. Disappointed that pool was closed a couple of days but otherwise no complaints.

"Best Western Yacht Harbor Hotel, San Diego, CA"

4
14/06/2017

Clean, quiet, professional, efficient and beautiful place to stay. We were there for a family wedding and enjoyed the room stay, free breakfast buffet, outdoor swimming pool and friendly staff. They were very helpful with helping us get around the city offering directions, maps, taxi cabs and airport shuttle for free.

"Good Location, Staff, Breakfast"

4
13/06/2017

We stayed in room 412 and had the best view over the harbor. There is a pool and hot tub. We used the gym to do a little maintenance. Easy drive to anywhere you want to visit around here. We will go here again. Wifi works. Some have complained about traffic noise, but at night there were few cars so , we didn't notice any.

"Convinient"

4
12/06/2017

Close to everything Very professional staff Love free parking Breakfast was great Provided shuttle service which was very convenient and saved us money on cabs Situated across the street from the Yaht harbor.

"Yacht Harbor - A Great Hotel Experience"

5
08/06/2017

A hotel with friendly, caring, and competent staff. The hotel is very clean, well-organized, quiet, and an over-all good experience. The location gives great access to downtown, Point Loma, Old Town, eating establishments, and harbor activities.

"Nice Location across from the Bay"

4
04/06/2017

I picked this hotel for the location and amenities - close to bay and airport (early flight out) - can walk to restaurants - hotel has free parking, internet and breakfast. The people at the desk were very nice and friendly. Nothing fancy about the hotel, but the room was clean and bed comfortable.

"Clean and Comfortable, nothing fancy."

4
01/06/2017

We had no complaints! If you are looking for fancy you might look elsewhere, but if you just want a clean, comfortable, friendly place to stay that is walking distance to some tasty restaurants and the harbor at affordable rates, this is the place. It's also only 10-15 minutes from downtown and the airport. We would stay here again.

"Great location"

5
01/06/2017

Stayed here for 2 nights.check in was quick and easy.there is tea/coffee available in reception which is a nice idea.room are fine with tea/coffee facilities.shower fine.small balcony as well.we had a view of the habour which is lovely.pool is excellent.just use your room card to enter.there is a 3 foot sauna as well.breakfast is excellent.the usual tea/coffee,bread,cereal,eggs,bacon,yogurt and a few cakes.there is also a pancake maker.staff nice.its just a 10 min bus ride into the city on the 923 bus.the stop is across the road and to the left from the hotel.3 min walk.would def recommend a stay here.

"Clean room"

3
31/05/2017

Not the best of the Best Westerns I have stayed at, but the room was clean. The people at the service desk were excellent, even in the face of online booking issues. The location was great. Not far to attractions and great food.

"Very Good Place"

4
30/05/2017

Will stay again. Great location near the docks. Service was ok. Room was comfortable and clean. Breakfast was hot with good amount of variety & fairly good tasting. Value was overall worth the price to stay at this place.

"Great value for the price. Free Parking and Breakfast."

4
30/05/2017

This hotel is older, but clean. I liked that it had a mini refridge in the room. The mattress needed replacing in our room. It was very soft and worn. I did not have too bad of a sleep though. The hotel is not far from the airport and Gaslamp district. A good place if only staying a few days or leaving for a flight. It is very economical to stay here. The free breakfast was really good.

"Great location"

4
24/05/2017

Great location, close to everything . We stayed 4 night with kids. rooms was clean. we liked breakfast every morning. pancake maker didn't work, but everything was fine. also we enjoyed beautiful sunset in harbor park nearby.

"Awesome hotel!"

5
23/05/2017

This is the best hotel in the area in my opinion. Staff is awesome, great view and location. It is conveniently located to quick access to everything great San Diego has to offer. My room looked out onto the bay and downtown on the 6th floor. It was incredible!

"NO Security!!!"

2
22/05/2017

The location seemed okay until my rental car got vandalized while parked in their parking structure. They have signs that say they are not responsible for any car damages, but I expected them to at least have security cameras in their premises. Staff was helpful, but all I was able to do was file a report about the incident. The hotel is ok, a little run down but rooms feature a balcony and a really comfy bed. Neighborhood a little sketchy so be alert if you plan staying here!!

"Totally pretend corporate, not a "people" place"

1
19/05/2017

Do not stay here even though the location seems pretty good. It is a third rate hotel with poor customer relationship skills. Management is woefully inept. No matter what the event is they respond with form letters and company policies that really do not apply. Strictly a bad hotel masquerading as a quality property. Nothing quality about this place folks, keep looking.

"Cheap sleeps "

2
16/05/2017

This hotel is a tad run down . The rooms are so so and the bed(s) could use new mattresses . They offer a breakfast but personally I wouldn't feed it to my dog . It was yucky and the dining room tables were very close together along with a multitude of flies in the dining room. I would not stay here or recommend this to anyone other than if one doesn't care about all of the above then stay there .. average room charge per night is around 140.00 ... oh the parking is free ( a lot of hotels charge a average of 30.00 per night to park ) The front desk manager was polite !!

"Nothing fancy but it definitely delivers."

4
16/05/2017

Hotel was clean, comfortable and the staff were actually the best! My husband stayed there last week for 5 days on his trip to San Diego. It was a perfect spot in town and low and behold, beyond belief, he was able to get a smoking room, with a balcony!!! Not many offer that anymore and it was so appreciated. Felt like a human again! Would stay there again...close to everything you need...even a Starbucks around the corner.

"Low cost hotel, really convenient"

4
16/05/2017

It's a low-cost simple hotel but really convenient if you need to be out in the city. Rooms are pretty good, all clean and the staff is really friendly. Definitely not a 5 stars hotel but It worth the money spent. The only con is that it's a bit far from the city but not so much if you are driving.

"San Diego native excellent accommodations incredible staff"

5
15/05/2017

Being a San Diego native you know where is the best destination would be to stay in a hotel and by far Best Western has gotten five stars all A's from me and let me just say they really do make you feel like you're at home with the warm continental breakfast pancakes and eggs and biscuits and gravy what other hotel has something like that for breakfast which will refresh you for your long day of wonderful activities to do along Harbor Island and many other fun spots around downtown San Diego so coming from a San Diegan let's just say Choose Best Western Yacht Harbor Hotel and you won't be disappointment. And if you're visiting San Diego have a wonderful time

"Great Location to Everything!!"

5
15/05/2017

Ideal location to Sea World, Beaches, and the Harbor. Great place to walk or jog along the harbor. Wonderful, caring employees that only want you to enjoy your experience!! This is going to be my "go-to" hotel to stay at when in San Diego.

"Great Customer Service, and a Nice Room, too"

5
10/05/2017

We stayed here 3 nights after returning from a 33-ay cruise. Arrived around 10 AM, and did not expect our room to be ready. However, Ian (one of the best desk clerks we've met in our travels), gave us a courtesy key to use the laundromat and restroom while we were waiting. Grounds were clean and well kept, and right across the street from restaurants and the yacht harbor which is a nice evening stroll. Easy to get to shops and freeway and downtown. Lots of parking. Oh...and since the laundry soap vending machine was out of order, we were given soap and softener on the house. "Keep the Customer Happy" must be their motto. Highly recommend

"Crash Pad in San Diego"

3
06/05/2017

Our first glimpse of this hotel was not favorable. Boyfriend meant to book Westin and booked Best Western However, hotel ended up being just fine for or weekend needs and was an affordable price. A little dated and need some upgrades but bed was very comfortable Staff was friendly and parking free. It was off the beaten paths of the touristy area but quite accessible to wall or UBeR downtown and to Gaslamp etc

"Great value hotel"

4
05/05/2017

The hotel was a no-frills great place to sleep with free breakfast and free parking. This is a budget hotel, and very family friendly if you want to be close to the local San Diego attractions. Breakfast was a hot breakfast and a great addition. The rooms are outdated, but clean.

"A GEM ON THE HARBOUR"

4
03/05/2017

When researching hotels in San Diego with breakfast and shuttle service, for what ever reason, this hotel did not come up in the search parameters. It was only after we had booked into another motel that I was able to get this information. This is a gem of a hotel right on the harbour. It is a 2 block walk to the 923 bus that will take you down town or a 3 block walk to the 28 bus that will take you to Old Towne Transit Centre where you can catch the trolley. If you have a car, parking is free. The room we had was designed for the physically challenged (not that we required it) so some items may be a bit different than the standard room. The room was clean, bed super comfy and we had a balcony over looking the pool and harbour. A great place to sit in the evening with a glass of wine and watch the activity. (As this is not a smoke free hotel, you may encounter a guest on the next balcony smoking which may drift your way and spoil the ambience. The same goes for the pool area.) The personnel are friendly, accommodating and professional. The only issue I had was with the breakfast as the person charged with attending the room and insuring adequate items was AWOL. On one occasion there was a piece of mouldy bread in with the bakery items. Tables remained unwiped and clients had to clean off previous guests dirty dishes. This was brought to the manager's attention so hopefully that will be corrected. There are four or five eateries in close locale offering up anything from pizza to sea food to burger and steak. I look forward to our return visit.

"Wonderful staff, warm breakfast, Comfortable beds, Beautiful view"

5
02/05/2017

Hotel was very beautiful and clean! Staff was amazing and I had a beautiful view from the fifth floor! Breakfast was very good! Eggs, sausage and biscuits, potatoes, pancakes etc. Rooms were very comfortable and clean!

"great for cruise terminal leave car"

4
02/05/2017

very nice accommodating hotel with great views of harbor. very helpful friendly staff. free shuttle to & from cruise terminal with friendly pleasant helpful driver. special deals to leave car while cruising at a great price. clean pleasant rooms.

"Best Western Yacht Harbor Hotel"

5
30/04/2017

An excellent value for a comfortable, friendly hotel with free airport and cruise shuttle and a free breakfast in the morning. A nice locations across the street from the harbor which is lovely to walk along and enjoy the restaurants.

"Layover Stay"

3
30/04/2017

The hotel has tried to make improvements on décor but I think it is just an old hotel. The staff was very friendly, the shuttle driver was great. Breakfast was basic but got the job done. Hotel felt outdated, but when you really looked around they have certainly tried to make it good. Beds were a little firm for my liking.

"Some of the best customer service"

5
27/04/2017

Drove to Cali to take our son his car while at Camp Pendleton. Stayed 4 nights nice view of the harbor, but would be better if you were higher up, we had the third floor. Super nice room, double queen room, balcony, great housekeeping. Breakfast was so much better than any I have been to. Eggs, bacon or sausage, fruit, yogurt, cereals, breads and pancakes not those tough waffles! Shuttle to the airport was quick with plenty of time to check bags and board. Would most definitely recommend this hotel. Great restaurant across the street. Seafood fresh, great pizza joint as well. Many more.

"Decent enough "

4
27/04/2017

Nice location for the harbour but a bit of a trek to get to the Gas Lamp quarter. Room was basic but adequate and had wifi. Breakfast was basic and eating off paper plates wasn't ideal, however it was cheap to stay.

"San Diego Airport Visit"

4
23/04/2017

Booked this facility on our way out of town for a week, to stay the night, take an early am flight out and return in a week, leaving our car. Great location, minutes from Lindburg Field, but we could not use the shuttle for the hours we travelled. Property easy to find, clean, welcoming staff, comfortable room and bed, restaurants nearby. Would definitely stay again for the mid-week price and free parking while traveling. Good bargain and convenient.

"Wedding anniversary"

5
22/04/2017

We were pleased with the hotel and convenience of restaurants across the street. Great location for the San Diego trolley pickup. Definitely would stay there again. Close to Shelter Island. Good complimentary breakfast.

"Great hotel and staff"

5
20/04/2017

Just stayed for 3 nights, the hotel is in a great location across the road from the harbor. There are plenty of places to eat near by and lovely walks around the harbor. The hotel is great and the breakfast is good, the rooms are large with a balcony and there is a swimming pool and free parking. The staff are friendly especially Celine who worked at bight on reception she was so friendly and genuinely interested in talking to you and gave us great information for what to do on our forward trip she was such a nice person. Highly recommend this hotel.

"Superb Staff Makes This Hotel The Best"

5
19/04/2017

This was our third year at this hotel and every year it gets better. The hotel is not in the centre of town but has plenty local transport to the city centre. It is in an area which has lots of restaurants but not a lot of bars so there's no roudiness at all hours, which suited our family. I am disabled and require an accessible room and the room we had here was fantastic. The bathroom was clean and had plenty space and had plenty grab rails. The actual bedroom was again spacious with easy access to the balcony which overlooks the harbor. The breakfast is great and the seating rooms are also clean and light. The pool was having some work done on it which meant it wasn't always open and when it was I felt it could have been cleaner but other than that there was plenty of loungers and clean towels available. But the staff are what made it for me especially Celine, Travis and Chris at the front desk. They could not do enough to help us and were always friendly and approachable. We had a slight issue with an overpayment and every member of staff who helped us did not stop until we were completely satisfied the errors had been sorted. Best Western should be very proud of all the staff at this hotel and especially Celine, Travis and Chris. I recommend this hotel to anyone going to San Diego.

"stay at Best Western"

5
17/04/2017

The staff was very polite and helpful. We would definitely stay here again. The breakfast had a wide selection and very good. Very nice views of the harbor. Very close to the airport and attractions around town. The pool area was clean and enjoyable.

"Boot camp graduation"

3
15/04/2017

Would have gotten a higher review if services were reliable, shuttle driver called in sick front desk staff led us to believe it was running late, eventually had to call a cab after a long wait only to find out they were trying to find someone to call in. Needless to say we were very disappointed. Also having the front desk manager asleep in the back room while we were ringing the bell for service didn't help either.

"Great location"

4
13/04/2017

Location to airport, Naval base, Coronado and downtown are great, along with outstanding staff. We will stay here again! Airport shuttle, breakfast, WIFI are available in addition to a great view of the harbor

"Great view at great property"

5
11/04/2017

I did a lot of research on hotels in the area before selecting this property. I don't usually pay this much per night for a hotel room but we splurged for a nice view of the harbor (which we got). Main criteria were free parking, free breakfast, free wi-fi and comfortable beds... ALSO airport shuttle. We found them all here and all were excellent. Thanks again, BW Yacht Harbor!

"Wedding"

5
10/04/2017

Everyone was wonderful. Had a wedding block for my daughters wedding. People came from all over the United States and we all stayed in this hotel. They gave us a wonderful rate and everyone had a great time

"Good hotel "

4
10/04/2017

Staying here 3 nights. Good location for airport and seaworld and not too far for downtown. Decent size rooms but, as expected, not all overlook the harbour, ours overlooked the car park! Breakfast was ok but not great, had better breakfast buffets. Pool and jacuzzi are both heated and decent. Also hotel has laundry facilities which are useful on a long trip. Would recommend this place

"Best Western Yacht Harbor"

4
10/04/2017

Nice location. Staff are very friendly and breakfast was great. Location has a lot of safe parking space.The beds are not as comfortable compared to the other locations. Surroundings are clean and it has easy access to the marina which was great because we had 2 grandchildren with us.

"Good value hotel"

4
06/04/2017

Stayed here 3 nights over two visits in a week. Nothing fancy, but a good value hotel. 10 mins from SeaWorld, 10 from the Airport. Beds were comfortable, breakfast was above average! Staff were friendly and courteous

"Fun in the sun"

5
28/11/2016

My kids and I stay often and love the delicious breakfast and free wifi works great. Location is awesome and it's across the street from San diego harbor. Pool is nice with hot tub. Great view and cute balcony

"Decent hotel "

3
24/11/2016

Obviously an old beachside hotel. Small and tight spaces. Nice to have a balcony, but requested the bottom floor and was put on the top. 1 elevator 2 doors. Great views. However room was dirty. I am 6 feet tall and dust gathered all over open closet shelf. Gross . Decent and great neighborhood. But I don't think a repeat stay

"Good location"

4
24/11/2016

We stayed here before boarding a cruise ship. It is close to airport, and they have a free shuttle to and from airport (just call upon arrival and it is there within 15 min). They also have a shuttle to the cruise terminal. Nice view of the harbor and close to many restaurants along the waterfront. Also close to many convenience stores to pick up essentials before your cruise. A few steps from the city transit where you can catch a bus for inexpensive touring around San Diego. Rooms are OK - clean but a little dated. Breakfast is OK. Standard for a Best Western and good value for the price.

"Great Place to Stay Before/After Flight from SAN"

5
22/11/2016

To avoid the anxiety of driving to the SAN airport during the morning rush hour, we stayed here before our flight to Amsterdam. Upon our return, to avoid driving home in the dark on a rainy evening, we stayed here again. Each stay earned us 7 nights of long-term parking at the hotel. We slept very well and enjoyed the better-than-average included breakfasts. Hotel employees were pleasant and definitely showed their "I care" attitude.

"Hills are alive"

4
21/11/2016

Very good location, room nice with micro and fridge, breakfast was good with nice selection. Staff kept in fresh . Parking garage limited in spaces, had to park outside when we arrived back late, overall very nice stay

"Tiny room, Cigarette Burns, 1970's old"

2
21/11/2016

Our room was so tiny you could hardly move. There was cigarette burns in the blanket, the furniture was so old there was drill marks where an old TV was previously. Its a 1970 style hotel that has had some renovations. There was little security if any and generally I felt the hotel was poor value. The breakfast was good and the location isnt bad. The only rooms here that are acceptable are on the front of the building. Photos supplied to online agents are potentially deceptive as they do not show accurate images of furniture or room size of all the rooms

"Good Experience"

4
14/11/2016

This was a very good hotel for the price. It's in a good location close to the airport, downtown, and other areas such as Point Loma, Ocean Beach, and Old Town. This is not a fancy hotel, but had the basics, everything worked, and was clean. A plus was the self-serve breakfast room. The wireless Internet also worked fine. The bed was comfortable.

"San Diego 2016"

4
13/11/2016

This place is showing it's age but is a great place to stay, especially if you prefer to be in a quite place. Free parking and free breakfast is a wonderful plus. There are places to eat just across the road and it is easily accessible to anywhere you want to go. The staff is very friendly.

"Good hotel, great location."

4
12/11/2016

Had to attend a wedding close by and stayed at this Best Western because of the location. Rooms were good and breakfast items were quite varied. Enjoyed our stay here and would definitely choose this hotel again.

"I'll Be Back"

4
12/11/2016

I've stayed here before and enjoyed it so I tried it again. The room I was given had been updated since my last visit so that was nice. I got an ocean view room so that was nice. The room was clean and house keeping did a good job each day. And while I was there they were moving new furniture into rooms down the hall from me so obviously their updating is an ongoing thing. Breakfast was OK, nothing special but the attendant kept everything supplied. Yes, the next time I visit the San Diego area I'll be back here.

"Good place at nice price but aging property"

3
08/11/2016

San Diego is not a big city, so it's easy from this hotel to reach both, beaches at West or downtown East within a reasonable distance. The rooms are small and a a bit aging but there is no purpose to stay inside in SAN. There is a small pool located in the front of the hotel. No ATM machine inside the hotel. There is a complimentary shuttle bus from 7am up to 5pm.

"vacation in san diego"

5
08/11/2016

We stayed at this location in San Diego. The hotel was conveniently located to everywhere we wanted to go. The staff was extremely professional , helpful and caring. No questions were too trivial to be answered. Any time of the day, they always greeted you with a smile and a good morning, afternoon or evening. The view from the hotel was spectacular. The room was spacious and very clean. I would definitely recommend this location of Best Western. Free parking and free breakfast too! Breakfast staff were great also.

"Great Staff, Great Location and Great Value!"

4
02/11/2016

After arriving a little before check-in we were happy to find that our room was ready for us. Our 1 queen bedroom on the sixth floor was huge and had a great views as it was overlooking the harbor. The room was very clean and even had a refrigerator and microwave oven. The bathroom, while small was clean and had plenty of good quality towels. We had the choice of parking underground or outside, we chose underground, there were plenty of spaces and it was easy to maneuver. The staff were very friendly and helpful, they had maps available to show us in detail where some good restaurants were located and recommended a Thai Restaurant, which we chose to eat at that night and loved! Coffee was available in the lobby as well as fresh apples. This busy hotel is conveniently located, it's only a short drive to the airport but we were not disturbed by aircraft sounds. Nice job Best Western Yacht Harbor Hotel!

"Good Hotel near the airport and harbor"

5
01/11/2016

Great hotel stay for the price. right across from the harbor and near numerous restaurants. 1 - 2 miles from the San Diego airport. Spent the night here before flight back to DC and check in was easy and quick. Front desk checked took the time to find a clean room and allowed me to check in before noon. The manager recommended several restaurants along the harbor for dinner. Used the laundry machines on the second floor to do laundry. Front desk helped me get a cab at 5:15 AM to the airport for flight home. After completing a month long trip i was just looking for a comfortable place near the airport and the hotel was great.

"No sleep in San Diego"

1
25/10/2016

All night street and airplane noise ruined my San Diego stay. Decent mattress but hard pillows-telephone and TV not working and toilet running nonstop! Nice pool and jacuzzi and free parking can't make up for no sleep. Cancelled 2nd night. Busy harbor area somewhat walk-able . Run the other way! Pay an extra $ 20 a night at some place decent.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
I would like to apologize for the inconvenience.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"3 night stay for married couple on Vacation -"

4
22/10/2016

Stayed here before and based on that, decided to revisit. Plus points - rooms good, hotel clean - staff efficient and courteous - free parking on site - breakfast good - pool available. Room rate reasonable. Minus points - no restaurant or bar - few eating facilities in this area apart from nearby Holiday Inn restaurant, and two waterside joints - one of which is Jimmy's Famous American Tavern (excellent) - can't speak for the other - Italian-based cuisine. Hotel is 2-3 miles from downtown. Quite a walk to nearest stop for the Bus service, which is good but finishes very early evening - not good! Overall, reasonable value for money.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your wonderful comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit to San Diego. We hope to see you again soon.

"Great location and Great View of the Harbor"

4
21/10/2016

We recently stayed at the Best Western Yacht Harbor Inn In San Diego. It is a great little hotel right down on the Harbor. The rooms could use a little updating . The bathrooms are starting to show their age. The staff was very nice. I asked to be moved to a harbor view room and they were very helpful in making that happen.The continental breakfast was really good. They had many wonderful choices of both hot and cold items.The yogurt parfaits and the pancake machine seemed to be very popular. Our room on the 5th floor had a spectacular view of the harbor. The hotel really does have a great location. It has a pool and hot tub. If you stay there take the time and go for a walk on the harbor. this property is located near the zoo and sea world. If you need to unload your luggage. Make sure and park out front and use the lobby doors. Otherwise you will be hauling your luggage up some stairs. The parking garage is located off the back of the lobby and you need to use the stairs.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for sharing your experience with Best Western Yacht Harbor Hotel. I am glad you enjoyed your stay with us and we hope to see you again soon.

"Great location"

4
21/10/2016

Real nice hotel with great views of the harbor. Even have little balconies to enjoy the breezes off the bay. Rooms are nice and clean. Staff is very friendly and helpful. Breakfast included is always great when you are travelling. Would recommend.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your wonderful comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit to San Diego. We hope to see you again soon.

"Very clean and comfortable"

4
21/10/2016

The room was great, had a harbor view on the balcony. The building and room was very clean. I am not fond of staying alone in a hotel, but felt completely safe and even went to the pool. The fridge was a little noisy, but otherwise great stay, great price.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your wonderful comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit to San Diego. We hope to see you again soon.

"Great Location and Friendly Staff"

4
21/10/2016

This is an older hotel, but it is clean and well maintained. Our room size was adequate, the bathroom was spotlessly clean, and the breakfast was typical with eggs, fresh fruits, and great coffee. The staff members were very pleasant and helpful. The hotel's location is excellent for visiting the Point Loma and the Sunset Beach area.

"Good Value, Helpful Staff"

4
19/10/2016

This was a good hotel for the price. Had a great view of downtown and enjoyed the patio. Perfect location for our needs. They could use some updating as shower curtain was torn & carpets were dirty. Overall we enjoyed our stay!

"10/17/2016"

4
18/10/2016

Great location, next to city and harbor. The hotel staff was pleasant and helpful! The breakfast had lots of options and was good. Our room was clean and bed was comfortable. We would return to this hotel in future visits.

"Good stay"

4
16/10/2016

We stayed at this hotel for 3 nights. This is a classic best western hotel- nice and clean room, good wi fi, basic breakfast and friendly staff. We got a room With balcony to the main road, which can be noisy sometimes, but nothing that ear plugs cannot handle. Location is great, just 10 min of drive to all must see places- sea world, zoo, gas lamp, old town and etc. The hotel has large and convenience parking lot. The only drawback is that no enough seats in breakfast, so you have to wait or to eat in the lobby. Tip: avoid first floor rooms that closer to breakfast buffet. Bottom line, recommended hotel.

"great time with granddaughters"

5
16/10/2016

Wonderful experience with our two granddaughters 9/6. Loved the pool - clean/comfortable. Breakfast staff kept the food area clean and supplied - several warm and cold offerings. Close to Sea World and the harbor. Every night we walked across the street to a different restaurant on the harbor - all three restaurants Pizza Nova, Jimmy's American Taverna and Point Loma Landing were great.plus had ice cream at a friendly shop on the harbor too. My husband loved that we just parked our car and could avoid traffic. A plus was the complimentary parking at the hotel.. Great location with friendly staff.

"Fine for a couple of nights!"

4
15/10/2016

Stayed for 2 nights as a stop over before travelling to Honolulu. Had a room on first floor, was surprised at the size of the room and had a comfy bed! Bathroom a bit small but the shower was good. Could have done without the male occupier in the room next to ours serenading his girlfriend at 2am in the morning, just what we needed after a 12 hour flight!!!

"Stop over"

5
13/10/2016

We stayed here for one night to catch a flight the next day! It was great. Friendly staff, great view, close to airport! They had a shuttle service. Very reasonable hotel! I would recommend this hotel!

"Great Views and Comfortable Room"

4
12/10/2016

This hotel offered a great view of the harbor for a small additional price which is well worth the additional price if you like to sit outside on the balcony with a beautiful view. This place only had 1 downfall and that was the noise control. It is on a very very busy street until about 11 pm and starting up again at around 5 am. So sleeping late was a bit of an issue if you are a light sleeper. If you are a heavy sleeper as my son is then it would be fine. I would still absolutely recommend it. Go to Mitchell's across the street for fish tacos. They are great!!

"Good value"

3
11/10/2016

The hotel from the outside looks like it needs some work but the inside is quite nice. If you are spending most of your time away from the hotel anyway I suggest this to save some money. It is also an easy 10min drive to everything in San Diego.

"Exceptional Park and Stay Experience"

5
10/10/2016

We had a great start to our Hawaiian vacation by staying here before we flew out the next morning. Clean and nicely appointed room. Walking distance to a variety of harbor eateries for dinner. Full complimentary breakfast nicely presented and well stocked serving area. Covered parking garage right outside registration area. When the airport shuttle driver was running late the next morning due to the Marine graduation, the front desk person ordered a taxi for us before we even knew it was late! The staff are friendly, helpful and take pride in providing excellent service. Thank you Best Western Yacht Harbor!!

"Hidden Gem in San Diego"

5
10/10/2016

This is not my first time at BW Yacht Harbor, the location and value keeping bringing me back. The hotel is relatively small but offers nice Harbor View rooms, hot breakfast, free parking and a very convenient location to the airport, downtown, Point Loma and surrounding areas. Staff is excellent and seem sincerely caring about the quality of the hotel and your stay. I will return.

"Great Customer Service, Clean and Convenient"

4
10/10/2016

We stayed here over the weekend and had a wonderful stay. Though the sign out front looks outdated, the inside was clean and provided a nice stay. We stayed in room 403 which we would recommend. It had a nice view of the harbor but did face the parking lot. Our room was clean and well appointed, it was nice to have a microwave and refrigerator. The front staff was very helpful throughout our stay. They do have a continental breakfast in the morning which actually had eggs, sausage, and hash browns, pancakes, bagels, cereal, fruit, juices, toast, yogurt, and pastries. So it was a good size offering. The parking lot was right behind the lobby, you can park up or down in the garage and then pull right in front to load/ unload your luggage. We had a great stay and would come back again!

"Trip to Southern California"

5
09/10/2016

Clean spacious rooms, excellent and helpful staff. We made other reservations at another hotel that was not very clean. This was our last minute reservation replacement. The staff was very helpful and let us see the room before we made a decision to stay. We were very pleased with the room.

"Friendly & Helpful Staff"

4
09/10/2016

We would stay again because of the friendly staff and the rooms are comfortable. Complimentary coffee is nice too in the lobby. Also has a nice pool and hot tub. But our biggest disappointment was the breakfast offered; there was protein served only one day.

"Don't judge a book by it's cover."

4
07/10/2016

The exterior of the hotel looks worked, but what you see & receive inside is a surprise. The rooms are quiet, clean, spacious, and comfortable. My room had a balcony with a view of the harbor. The hotel is across the street from the marina, restraurants, and a walking/jogging trail. It is also close to the airport, downtown, ocean and Point Loma. As an added plus, you have free parking, WiFi, and a full breakfast each morning. The front desk staff are extremely courteous and helpful. I will be coming back.

"Great staff and Great Location"

4
04/10/2016

The hotel itself is a little dated from the outside but well kept. The lobby area is small but nice. I requested a room facing the harbor and high floor, but instead got a crappy room location on the first floor. This is not the staffs fault I understand the harbor rooms are in high demand on weekends. The room was small but comfortable and the staff was amazing. Chris, the shuttle driver is awesome! My only major complaint was the breakfast. The pastries were stale, and the biscuits were pretty gross as well. I'm not a very picky eater, especially if its "free" but the food was terrible. Other than that the location is perfect if you don't have a car. Close to restaurants and bars. My husband and I got a cab downtown for $15 but decided to walk back to our hotel afterwards and it took about an hour, but we enjoyed the walk and soaking up California's weather. Overall pretty good hotel, the staff is awesome, We would stay here again with the promise that we were getting a room high up facing the harbor. This is the cheapest room you will get in the area for the quality (cable, free breakfast, location, rooms inside with hallways)

"Very good hotel and at affordable price."

4
04/10/2016

Free breakfast Free internet Free parking (huge structure) Staff was nice and professional Lobby is nice and remodel Rooms are good, beds are new, not totally remodel but ok Great location!, Nice Area, Many restaurant near by Cons: Breakfast room is small, and get crowdy easily making a little hard for people to serve themselves. Would I recommend? YES!

"Nice location, close to San Diego Zoo."

3
02/10/2016

The hotel is 15 minutes away from the San Diego Zoo. That is where we went the next day. A few minutes drive there are places to eat like fast food chains. A little further from the hotel there is a grocery store and nearby park called Liberty Park. There is a Harbor view but it is close to the street. The sliding door did not block off the sound of people who were outside talking till 1 Am on a Saturday night. Good thing my TV was on but I could still hear them. The toilet did not flush the first time. Had to flush the second time, maybe due to low water pressure?! Shower was OK though. The balcony sliding door was hard to open. Had to push it with all my strength. There is free parking and free breakfast. The pancake machine was not working properly . The lady attendant said she would fix it but it seemed like she had to do other things. I stayed on the third floor . I am glad no one complained about my kids being noisy with them running around the room at times.

"Fantastic pool, quiet rooms, good breakfast"

4
02/10/2016

I loved the pool here! I usually have to inch my way into outdoor pools due to the cooler temps, but this pool was so warm even in the considerably cooler months (I went in late Sept) that I just walked right in. We had other guests in the room right next door, but we didn't hear them at all! The breakfast room was a little crowded, but everyone just kinda worked with it. Food was good, but I missed the waffles (they had a pancake maker instead).

"Nice Hotel for Reasonable Price"

5
02/10/2016

We stayed here one night before flying out for a vacation. It is convenient to the airport, convenient to restaurants, has an airport shuttle (runs 7:00 to 5:00, I believe), and allowed us to leave our car in their lot while traveling (1 week free, $5/day after that). The staff was friendly and competent, and our room was comfortable, quiet (may be a little more noisy in the rooms near the street), clean, and had nice amenities.

"Great stay with a view"

4
23/09/2016

Small property with a great view of the harbor yachts, boats, etc. Staff couldn't have been nicer from check in, suggesting an excellent hospital for an ER visit, then extending our stay with a great rate. Free parking and complimentary breakfast adds to the perks of this hotel!

"Good Stay"

4
22/09/2016

There can be a lot of traffic noise as it is close to the street, but it is bearable and there are rooms away from the traffic. The breakfast was very enjoyable overall a nice place to stay and for a great value.

"Clean and courteous"

4
19/09/2016

Very nice hotel. It takes advantage of the fresh air thru the lobby. Helpful staff. Clean rooms. Love the balconies. Definitely a bonus. Harbor is right across the street. Very nice sized pool and hot tub. I like the open air atmosphere. You will get traffic noise but we didn't mind. We had to change rooms for the older air system in room 514. If you need anything, just ask. Staff is very accommodating. Wifi is excellent. Breakfast is included. Pool is super clean. Thank you for that!! The only real upgrade I would suggest is to make it non smoking. Really nasty when sitting on your balcony and waves of smoke rise up into your room.

"Decent place, but for the price, I expected more"

2
18/09/2016

My wife and I made reservations for a special week together in San Diego. We decided to try this Best Western because it was centralized and had free parking and free breakfast. Most of the other hotels in San Diego wanted up to $14 a day for parking... really?!? This Best Western was pretty pricey compared to what we're used to, but we decided to give it a try. The room was pretty basic, but it was clean and fine. The air conditioner was a little noisy, but that's fairly typical. The "free breakfast" was worthless. Really... just go to the Denny's around the block if you want breakfast. The elevator was broken on Saturday and Sunday - they finally fixed it on Monday. It's nice to have a coffee/tea/hot chocolate bar to grab a cup any time of day, but they didn't always keep it stocked with tea bags and hot water.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
I would like to apologize for the inconvenience.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Will someone clean my room"

3
14/09/2016

Had to plead for room to be cleaned. Cleaning person lied about us leaving "Do Not Disturb" card on door. It was still inside when we returned. Expect loud street traffic. Front desk did give me a $30 credit.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
I would like to apologize for the inconvenience.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Good hotel for the price"

4
12/09/2016

You can tell that the hotel hasn't been updated in a while but it is still very comfortable. Beds were great. Breakfast is what you would expect--scrambled eggs, sausage, biscuits and gravy, fruit, yogurt, sweet rolls etc. We had a harbor view room which we enjoyed.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your wonderful comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit to San Diego. We hope to see you again soon.

"Hotel with great views"

3
08/09/2016

This hotel has great views- we had a room on the 6th floor overlooking the Harbor- loved sitting on the balconies. Staff was also very attentive. Rooms were adequate, but nothing special- it appears that management does just enough to comply with Best western standards. The free breakfast selection was fine, but the breakfast room appears to be furnished with "school room furniture" The pool was very nice and we enjoyed the Free parking

"Good hotel with no problems"

4
07/09/2016

We stayed in this hotel for 2 x nights. We had requested a harbour view room but were allocated a car park view but didn't complain as the room was perfectly adequate. Fridge and microwave in the room and the room was clean. We found the breakfast to be really good and always found a seat. We also used the pool and although by the road at the front of the hotel you were shielded from it. Free coffee in the lobby was great. Minor negatives were - noisy as the airport is in the city so all the hotels would be the same. It is by the road - but so a lot of the other hotels and we only noticed the noise when there was an fire on a boat in the harbour and there seemed to be hundreds of fire trucks and sirens for hours - but again no problem as there was a reason! As an international visitor a room safe is a must for us but yet again there was none in our room as we have found with all of the Californian hotels - this really should be a priority as we have our passports, documents and money with us and nowhere to leave them safe in the room. Plenty of free parking either underneath or outside the hotel. We ate at the Point Break Pub on the road on the way to Shelter Island which had a great happy hour menu and a pint of beer was also only $2.75 at this time. All in all perfectly good hotel and we would return.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for choosing Best Western Yacht Hotel. I'm glad your experience at the hotel was enjoyable. If you have any questions or concerns do not hesitate to call me directly at 619-224-3254. We hope to see you on your next trip to San Diego.

"Our Stay at Best Western"

5
06/09/2016

Reading some reviews, I was expecting less. But my stay at Best Western Hotel was GREAT! Check in and check out was easy and fast. No issues. Room was clean, open, great harbor view as I asked for one! It had a balcony which is nice. Pool was good. Sheets were clean and very comfortable, perfect temperature inside our room. People complained about noises from busy street. Did not hear a thing. Sleep like a baby. Also, complementary breakfast, Wi-Fi, and parking (which they charge you at every other hotel ) NO RESORT FEES! Great Stay overall. Will definitely come back. Best western was good to us!

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for choosing Best Western Yacht Hotel. I'm glad your experience at the hotel was enjoyable. If you have any questions or concerns do not hesitate to call me directly at 619-224-3254. We hope to see you on your next trip to San Diego.

"Wonderful! Wonderful Place to Stay!!"

5
01/09/2016

What a wonderful place to stay. Views were stupendous (5th floor facing harbor), staff (especially Chris at the front desk) were all friendly and helpful. Chris gave us great suggestions for eateries right across the street! The location is fantastic, they offer free shuttle service to the airport and bay cruises. Near 'Little Italy' for restaurants, quick drive to cruises and USS Midway. Breakfast was great. All staff was very kind. Value was fantastic!

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your wonderful comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit to San Diego. We hope to see you again soon.

"Noisy location and hotel. Poor room description. Beware "city view" rooms!"

2
01/09/2016

Where to start?! We have been travelling the USA and Canada for 5 weeks and this is the first hotel I am reviewing....why? Because it was not a pleasant experience and I am really cross about the mis advertising and pricing of this place. Starting with booking. If you feel you must book this hotel do not book via a 3rd party such as booking.com. You're almost certain to get a 1st (ground ) or 2nd floor room which will be noisy whichever side of the hotel you get. Also you are likely to pay more money to get the worst rooms they have - after being told you were upgraded of course!! The room itself was a fair size with 2 queen beds a tv, fridge and microwave. The whole place was tired but I don't particularly mind that as long as its clean. It was ok on the cleanliness side, not outstanding - we had a yogurt in the fridge from the previous occupant but felt it was just a mistake. The real rub was that the noise was terrible and the "city view' was a carpark and the holiday inn. I was told on check in I had been upgraded to 3rd floor city view. I nearly laughed when I saw it! Still fine until the worst nights sleep - even with my earplugs in! Our balcony door had what looked like a self made bolt on it as its original lock was broken. During the night, planes run until about 11pm? Thats ok as my kids sleep quite deeply. Its the chairs scraping on the other balconies which shocked me, and the fact that the balcony windows are not soundproofed at all and the walls are not much better. We were in room 307 which is across the hallway from the linen room and where I was woken at approx 7am by a washing machine spinning. I went to tell the front desk I wasn't happy and they did offer to move us but it would have meant checking out and storing our things. We'd had 5 weeks of check outs so as it was a stay of 2 nights and we were off out for the day we chose to stick it out. They gave me a plug in white noise machine which shows they know its a problem. On the 2nd night we had a group of men outside in the carpark having a loud gathering for well over an hour. Don't know quite what that was about but don't think they were even guests. The breakfast was awful. The only good thing was the pancake machine which always seemed to have a queue and took well over the quoted 1 minute to make 2 pathetic little pancakes. The pastries were repulsive, bagels hard, cakes ALL poppyseed which meant the kids didn't want them. The egg was like rubber (I didn't try the sausages as I am Vegetarian), the bread etc wasnt replenished and the tongs were always dirty (covered in icing etc from the gross pastries). They had a few flavours of yogurt but shockingly no butter - just disgusting margarine. The bananas looked past their best and no waffle maker. The room itself was horrible, cramped and artificially lit. I didn't notice any windows. We ate in the breakfast overflow room which only had about 4 tables in it and was very obviously something else in a previous life. I would not have been that happy at half the price but I felt completely robbed for what we paid. Not one that should be bearing the Best Western name! Best western offered me 5000 points when I told them - insult. I wont be needing rewards as I just won't use them. For our 3rd night we booked the Days inn on the hotel circle and it was under half the price with a lovely gated pool and hot tub in a nice surrounding at the back of the hotel. The room was new and even though its near the freeway it was much quieter! The Yacht Harbour has a tiny, unappealing pool ( we didn't go in it) at the front of the hotel, right by the busy road. The photo is taken with camera angles to trick you - don't believe it until you see it in the flesh!! All things considered if it was cheaper Id have let it slide a bit more but they charge a lot and try to pretend its something better than it is. We won't return. I also left my phone charger there - I know it is there and no one has tried to let me know. Another hotel I left something behind in had kept it and logged it with reception. Not impressed.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
I would like to apologize for the inconvenience.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"DISAPPOINTING"

2
30/08/2016

Seems like a great location for a hotel. Across the street from the yacht harbor. Older small hotel rooms. The balcony door's lock was broken and replaced by a drop bolt. Didn't really secure the door. Very noisy at night. Lots of cars with very loud rap music. Woke me up several time during the night. Breakfast was so unappealing that all I took was the syrup coffee. Staff were very friendly and tried to apologize for the problems.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
I would like to apologize for the inconvenience.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Excellent hotel"

4
30/08/2016

This is an excellent hotel in San Diego. The view from the hotel of the harbor is great and the free breakfast is good with hot food items such as eggs. The price is affordable and the location is convenient for public transit.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit to San Diego. We hope to see you again soon.

"Fine for short stays"

3
28/08/2016

Stayed for one night - good location near airport and other attractions. This is an older property that is starting to really show its age but for the most part things are very clean. Free parking and free breakfast. Rooms are slightly small but worked for us for one night. Good near-airport option for a night or two but I imagine there are better options nearby for longer stays.

"Best Western Yacht Harbor san Diego"

5
28/08/2016

Great room with balcony overlooking the yacht harbor. We ate at the pizza nova right across the street and it was excellent. Rooms were large and also had a desk. Parking was right underneath the building and very close to the lobby. Breakfast was great and even included a pancake machine which made great pancakes.

"good location, quiet experience"

4
26/08/2016

A very nice, quiet room with a lovely harbor view from the balcony. Convenient free parking and breakfast provided. Close to embarcadero attractions and point loma. Check-in agent not the friendliest, but not a deal-breaker.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit and We hope to see you again soon.

"Get What You Pay For?"

2
24/08/2016

The location is good for visiting some of the major parks around San Diego. The parking along with the usual Best Western Breakfast was free. There is a small pool with some lounges at the front of the hotel which faces the main road. Now what about "you get what you pay for?" The first small room we were assigned looked over the parking lot from the fourth floor. There was a problem with the A.C. and so we needed to change rooms. The second room was just as small and looked at the parking lot from the third floor. It still had a less than powerful A.C. but we were too tired to change to a another room. The clerk said she did not even have A.C. in her home and suggested that we leave the door to the small balcony open to cool the room. There was no place to put our two carry-on bags except to have one on a chair and the other near the bed. The area to hang clothes was mainly taken up by a refrigerator that made soft clicking sounds. The shower was adequate but the tiny plastic container of shampoo and conditioner was really enough for just one person.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
I would like to apologize for the inconvenience.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"very good"

5
24/08/2016

we stayed here in Juli and august ( 12 days ) we had a wonderful time here ,rooms were big enough ,comfy beds ,housekeeping worked hard to keep things tidy and the staf was always very helpfull . althoug the hotel is located on a busy road .we had little noise in our room at night ,the breakfast was pitty enough always the same .but good and plenty ,close to the hotel there are busstops who brings you to old town at the bus station from where you can go to many directions .not to forget free parking and a good wifi

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact the hotel at 619-224-3254.

"Great location"

4
23/08/2016

This Best Western has the advantage of being in a great location, both near the city and the beaches of Mission Bay. The view from the rooms facing the ocean is superb. They can do better for the breakfast, the breakfast room is very small, although they opened up a new room for it - previously dedicated to the gym -, but there are a few tables outside where you can sit and enjoy your coffee. Staff is very kind.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your wonderful comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit to San Diego. We hope to see you again soon.

"Disappointing hotel at a good location"

2
21/08/2016

I don't want to spend too much time reviewing this hotel. It's simply not worth it. Therefor I will only point out the things I disliked. Unprofessionel people at the reception. Room was not cleaned well. There was still stuff of earlier people in the room. Housekeeping forgot pillowcovers and towels multiple times. Pool was closed for a complete day due to some safety tiles that needed to be added to the pool side. In my opinion, this could have been done in less time. Loud radio was played in the pool area. When I addressed this, I was not taken seriously. The sliding door to the balcony has no insulation, resulting in that all outside sounds and noise would come in the room. Internet was almost non existent. Upload and download speeds were less than 0,5 Mbs. Please consider another hotel for a few dollars more. The location is good, thats it. I will never return to this hotel.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
I would like to apologize for the inconvenience.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"expectations"

3
16/08/2016

The room was clean and the bed was comfortable. There wa no way to print out a boarding pass for the airlines which made it inconvenient. The room should be inspected before giving out the room. The tv was not working and the refrigerator was leaking all over the floor.

"Nice location but room was in need of a face lift"

3
11/08/2016

I booked 2 rooms at this hotel for my wife and I and my 2 adult sons. The location was ideal and well placed for getting around. The reception staff were friendly and helpful and the reception area was compact but comfortable with free coffee available. Free car parking and an outside pool were also welcome features. Sadly though our experience was somewhat marred by the dreadful condition of the bedroom carpet which looked as though it had been stained from a recent flood or other gross spillage. We were only there for a few days and given the budget price I guess we shouldn't grumble but really, for a little more effort and good maintenance this hotel could have edged it's way into a good review. In addition the breakfast was a an experience to forget with a poor range of cooked products which may please some but not everyone and it was a stressful experience given the small dining room. I couldn't recommend it unless of course they can commit to upgrading one or two of the rooms here and improving the breakfast or removing it altogether. Sorry guys.

"Great place awesome staff "

5
31/07/2016

Had beautiful room looking out at tpoint loma staff is super friendly and professional travis an Matt and travis are great guy skat and Brooke are very helpful with local reccomendations10putt of 10 would definitely recommend

"Great location, room just okay"

3
28/07/2016

We stayed at this Best Western for 2 nights. The location is excellent - right across the street from the marina with a few restaurants and others within close walking distance. A quick drive to most places we wanted to go as well. Ample free parking, which is somewhat of a rarity in San Diego hotels. Breakfast was good with several options available (eggs, potatoes, sausage, cereals, yogurt, toast, bagels, juices, coffee, etc.) and 2 rooms for seating. There was also coffee service available in the lobby at all times. The room was okay, but not great. It was a decent size, which was nice as we were traveling with our 2 small children. There was a coffeemaker, microwave and (very noisy but efficient) refrigerator. Beds were comfortable. The carpet was filthy and felt almost sticky - our feet were black after walking around barefoot in the room for a bit. Yuck! The air conditioning did not work in our room the first night, which was rather unpleasant given that it was hot out, but they fixed it the next day as soon as we brought it up, which we appreciated. The blackout drapes did not close all the way and had several holes in them, so they weren't terribly efficient. The shower had good water pressure and the shower head was mounted high enough on the wall that you don't have to hunch over to wash your hair, like in many other hotels. The staff was pleasant and courteous. For the price, I'd probably consider staying here again, but wouldn't guarantee it.

"nice hotel, good location"

5
26/07/2016

we stayed in the hotel for a night in a 2 queen beds room. our room had a balcony. very clean hotel, good location close to Harbor and Shelter island; beds are comfortable, the hotel has a business center so we were able to print our e-tickets to the Zoo. A breakfast was above our expectation. Parking is free. there is a 2 level parking structure. definitely we would stay there next time,

"Great location"

4
25/07/2016

Great location! Good breakfast. Very easy to get to the airport & tons of stuff locally within walking distance. The front desk recommend the brigantine & said he would call ahead & we would receive a free appetizer. Well, he was also supposed to give us a card! Which he didn't. All they said was "sorry"poor customer service but the rest of our stay was great. Tons of parking also!

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your wonderful comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit to San Diego. We hope to see you again soon.

"Family Vacation"

4
25/07/2016

We stayed here a few nights. We liked the parking and breakfast. There is not a great selection of restaurants by this hotel. The hotel is not new but clean. The staff is very helpful. We had an issue with the bathtub not draining so they discounted our room and we were able to move to another room. We would recommend this hotel.

"Great value & GREAT LOCATION"

5
25/07/2016

This is a very convenient and great value hotel located near Point Loma and a few miles from the Convention Center. We came in San Diego for our yearly Comic Con. The staff are very friendly & accommodating. Housekeeping cleans our room everyday. Our room has fridge & microwave. Parking is at the basement of the building & it is FREE. Wi-fi is FREE. FULL breakfast everyday is really really good. Bathroom is clean and nice size room. The location is great from the pick-up/drop-off location of the Comic Con buses.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with Best Western Yacht Harbor. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Senor Manager"

3
25/07/2016

This is Just first time experience in western hotel,but the room 420 is really much noisy, this brought me and my wife difficulty when sleeping,hope you can enhance the room antinoise abiltiy such as use double layer glass ect.

"Good but could be better"

4
25/07/2016

My family and I stayed at the BW Hotel for one night. The room looked clean but we found some pretzels under the nightstand. We also noticed that the refrigerator on the room made a lot of noise. (Could be a problem if you're a light sleeper). The bathroom was clean but we missed one towel. The breakfast was good and it had a wide variety of breakfast products. The swimming pool in front of the hotel was also very nice.

"Very nice hotel with accommodating staff"

4
24/07/2016

We found this hotel after moving from another dirty hotel. We found it to be very nice. The entrance is very inviting. The staff was super accommodating after I messed up one of my reservations. They just did what ever it took to help us out and at great prices. I let them know my situation and they did the rest. I did not have to ask for stuff, they just knew to take care of it. We we were confident enough when researching this hotel that I brought my newlywed daughter and new son-in-law also. Everyone enjoyed it and it is next to a harbor with great views. There is some normal wear showing but the place is clean. EVERYONE we encountered was helpful and very polite. Very impressed.

"Concert "

2
23/07/2016

Frankly, I'm not even sure where to begin. We usually enjoy staying in Best Westerns, but we will not be staying here again. When we walked into our room, the carpet was sopping wet as there was a leak coming from the register of the air conditioning. It's hard to believe someone could actually clean the room and not notice. We put a trash can under the drip and I went off to find a maintenance person, which I did & he said he would check it out. Upon our return from dinner & a concert nothing was done. I told the front desk the next morning. When we got back that afternoon the leak was still going on, garbage can still under it but now there was a big floor fan. We called and asked them to remove the fan as we couldn't walk around it. Moving on, the water pressure was weak as was the hair dryer. I think that place is tired and needs an overhaul. I don't normally expect to get compensated but when we checked out I kind of expected more than an "I'm sorry." One last thing, we had to book a 2-day minimum stay, we certainly would have checked out after the first night, but decided to not push it. Our room was #320, beware!

"Great value and GREAT location."

5
21/07/2016

This was a very nice hotel in the harbor area. Very clean and nice size room. Great full breakfast everyday and nice warm pool. A number of fine restaurants just across the street. Only 1 mile from the airport and just a few miles from all the major attractions. Staff all very friendly and willing to help. Free shuttle to and from the airport works out nice as well. Would stay here again for sure.

"Not near the marina, very small room with no view."

1
18/07/2016

I booked this room approximately two months prior to my stay for $82 a night. I arrived and found that the hotel not as described on the website. The parking lot was not close to the lobby, and was very inconvenient. The only view from my room was a building, and the room was hot when I arrived, and the thermostat registered in Celsius (and I didn't have my calculator with me). There was no TV remote, and when I looked under the bed I found trash. The room was very small, and had an errant chair that looked like it should have been attached to a desk. Upon check out I was charged double the amount I was originally quoted. The only positive things about this hotel were the lobby staff, and the coffee. This room was definitely not worth $150 a night!

"Bath tub was broken"

3
17/07/2016

The hotel location was 10 min by taxi from airport, and no service from/to airport. Breakfast is simple and enough to me. Reception is not kind. Bath tub was broken in Room 217. I have to wait for over 30min. They can not help.

"Stayed for 9 nights"

4
15/07/2016

We stayed for 9 nights so I think I can give an in depth review. Overall we enjoyed our stay and would stay again. I will say the hotel pics make it look like you are closer than it is. It is actually across the street. We started out on 2nd floor and requested to be moved higher due to the road and pool noise. I think for the area, this is a nice hotel for the value. Here is my eval: Pros Nice location in between downtown and sea world Ample Free parking Quite a few restaurants across the street and a Denny's next door. I recommend Mitch's and the Jimmy's Tavern in the harbor. Good breakfast Very nice staff Large rooms Cons Lower floors have barely any view of harbor. Request 5 or 6. Beds and pillows could use an upgrade Maid left the door to our room open twice as you had to pull it shut. This was very concerning considering there are no safes to store valuables and we were gone all day but the front desk staff seemed as genuinely concerned as I was especially the second time I complained. Good bit of road and pool noise.

"Wonderful Location"

5
09/07/2016

Nice hotel, clean and quiet, with a wonderful view of the harbor. The hot breakfast was slightly better than normal, so that is a plus. The price fit our budget conscious travels. Our bed was very comfortable.Even being on a busy street and near the airport, it was quiet enough to sleep.

"best location and affordable rate..friendly staff"

4
09/07/2016

if your looking for a budget friendly but with excellent service...this is the best in point Loma. San Diego has tons of hotel but this one is special. They don't have the glamour of 5 star hotel chains. but the service and location is excellent! Stayed in the 6th floor and the view is amazing.

"Standard Best Western, but beds not comfortable"

3
07/07/2016

This is what you expect in this hotel chain. No surprises in the rooms, it's clean and good as usual. However a few things didn't work out for me. The hotel is quite noisy, next to the road and the airport.... Expect to hear planes landing or taking off, or motorbikes and trucks. The fridge in the room is also noisy, and there is a kind of timer that makes a clocking noise all the time on the fridge. That adds up to the noise from outside. I had only 3 towels for 4 people. The beds are not comfortable. I know I'm sensitive, but I choose to go to hotels mostly for sleeping, so if that time doesn't help me to rest well.... I woke up with my back hurting. You can feel the springs or joints of the mattress. I wouldn't come again for these 2 main reasons : comfort and noise.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying at our property. I am glad your room was clean and up to your expectations. I apologize some of your accommodations were not. we are in the process of renovating all of our rooms. In Regards to the noise we are located conveniently a mile away from the airport that has a curfew from 11pm to 630am

"FRIENDLY STAFF, CLEAN, EXCELLENT SERVICE"

5
04/07/2016

With regards of the staff, very professional, friendly and cared for your needs. The hotel was very well kept, clean, and odor free. Some issues with the room, like balcony door not sliding freely, water pressure and temperature fluctuated, pages missing on the guest guide, besides this, Great Hotel, that is the reason why while in San Diego I only stay at the Yacht Harbor.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with Best Western Yacht Harbor Hotel. We are glad you enjoyed your room and all the amenities the hotel has to offer. Hope to see you again soon on your next trip to San Diego pleas contact the hotel directly for any future reservations at 619-224-3254

"Weekend Getaway"

4
02/07/2016

Good value. Girls weekend getaway. Comfortable beds, free parking and wifi, free breakfast. Staff was very courteous. TV was not working and maintenance had it fixed within 15 on a Friday evening. Easy location to get around from. Will definitely recommend to friends and stay here again myself.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit to San Diego. We hope to see you again soon.

"Nice Hotel, Good location"

4
30/06/2016

This was a nice place to stay for a couple of nights. It was convenient to the airport. The facility has a pleasant pool which was nice after a hot afternoon of sight seeing. The room had a balcony overlooking a marina. The mini fridge was noisy, but we just unplugged it to stop the noise. Also the bed was way too soft as seems to be the trend in hotels now. There were restaurants close by that you could walk to. A couple right across the street too. Ample parking, some undergound so your car stays cool.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for choosing Best Western Yacht Hotel. I'm glad your stay at the hotel enjoyable and we could be accommondating to your needs. If you have any questions or concerns do not hesitate to call me directly at 619-224-3254. We hope to see you again soon.

"Good hotel, barring the mini-fridges"

4
28/06/2016

I stayed two nights on a trip with friends, and it was a really positive experience. I especially appreciated the airport shuttle, which was free and nice. Helpful, pleasant staff. I also had friends staying at the same hotel, so I had a chance to see several rooms and get feedback from multiple people in our group. The pool looked nice, but we were too busy to use it. It does border right on a busy road, so while you can see the harbor from the pool, there is also nothing resembling privacy, and it isn't very quiet for relaxing. Kids wanting to play in a pool won't care. Some of the rooms are definitely bigger than others. I had a cheaper king sized bed room without a harbor view, and it was small but not cramped. There was one of those thin desks next to the TV, and night stands on either side of the bed, but no room for other furniture in the room. The mini fridge was also in the closet by the bathroom sink, but the room with the shower and toilet was actually quite spacious. Everything was clean. There was a ton of road noise in my room starting while it was still dark out, even though I was at the floor second from the top. It's just a really busy road. At the advice of other reviewers I brought earplugs, and that solved everything. My friend had a king size bed room with a harbor view, and it was huge! Tons of free space, both at the end of the bed to the opposite wall, and to either side of the bed. There were spare chairs for sitting, and the mini fridge was out in the room with the bed and TV, etc. Needless to say, we hung out in their room at the end of the day. Bathrooms were pretty much exact copies (just without the fridge needing to be in the closet for the bigger room). Location was my favorite part. Walking distance to the harbor. Walking distance to great restaurants and bars. Walking distance to Shelter Island. Cheap Uber to downtown and sightseeing. The pizza place across the street had delicious food and a wonderfully priced happy hour. The breakfast is fine, it's better than some free places. There's real food, like eggs, yogurt, milk, juice and fruit. Also the usual cereal and bagels. Don't bother waiting for the pancakes. They take forever and they're tiny. If you want pancakes walk across the street to a restaurant. The fridges were terrible. I was travelling with medicine that needed to be kept refrigerated, but not frozen, and I couldn't get the fridge to stay below 60 F but above freezing. The fridge was old, the controls were terrible, and the whole thing had no setting between off and high. I would highly recommend management invest in new mini fridges next time there's a Black Friday sale or something. Or at least a few spare good ones you can swap around when a guest has medication - even the concierge didn't have access to a better fridge, and I'd called ahead to make sure I would have this taken care of. Because I was travelling with medication, and I'm not sure my medication was ruined, I was really stressed out by this aspect of my trip. This could be a life or death matter for other guests with more important medicine. I would trust the current fridges to chill a drink, not even keep leftovers food-safe. Shoutout to the concierge staff, who let us microwave our leftovers in the breakfast room after checkout and did their best to try and keep my medication refrigerated. They tried.

"GREAT Location and Service"

4
28/06/2016

This hotel was perfect for a trip to San Diego. Close to everything and an easy drive to the major sites like the USS Midway, Zoo, beaches, museums, etc. Free parking made it a good choice over the downtown hotels. Rooms are a little small, but certainly larger than most European/other countries' hotel rooms. If you do San Diego right, you are not in your room very much! Pricing was reasonable for the location and season. Room was clean and decor nice. The staff went over and above to make sure our stay was comfortable and enjoyable. Daniel was superior! The "promenade" right next to the docks across the street was a great AM and PM walking place...walk all the way to Shelter Island and beyond. Good restaurants along the way. We are long-term Best Western travelers and this hotel was a great choice. We would definitely stay here again.

"Perfect for me"

4
28/06/2016

Came to San Diego for a wedding. Spent lots of time sight seeing in between functions for the wedding. Clean beds, clean bathroom, excellent breakfast buffet! The beds were comfortable, heavy curtains to keep out the light during our time adjustment was helpful when sleeping. Maids were professional and flexible with room cleaning times. Other staff was profession but less friendly. In a busy part of town with traffic noise, iffy wifi. We weren't in the room much but it was exactly what I was looking for: Clean, and comfortable with a bonus of great breakfast.

"Hard Beds"

3
28/06/2016

The mattresses were extremely hard, the room was musty, the A/C didn't function properly. The evening staff was mediocre, the morning staff was super. The location was awesome, but the hotel could use some attention.

"San Diego"

4
27/06/2016

We had a four night stay here , it was pleasant the harbour views are fantastic,staff friendly,good breakfast ,the only downside is constant humming of the vending machines when you sleep as they are loud,good location

"Great value for the money"

4
26/06/2016

Good location, great price and good free breakfast. Comfortable beds and grest view of the harbor. Definitely would stsy here again. Can't beat free parking and WiFi . Had trouble wth tv (couldn't change channels), called the desk and had it fixed in 15 min.!

"Reasonable for a short business trip. Terrible breakfast"

3
26/06/2016

Very uninterested staff. Really the bare hotel essentials. Vending machine one floor down. Room itself not bad. Harnor view turmed out correct, if you looked through the steps of the fire stairs in front of the balcony. Breakfast was absolute rubbish. Alsmost painful

"Good Value - Great Location"

4
26/06/2016

I needed to find a hotel at the last minute and all my usual places were full so after looking around I chose to stay here. It was the same price as the Motel 6 and is a proper hotel so I decided to book. It's in a great location close to restaurants and bars and had ample parking. Room was nice and spacious, clean and had a large fridge and all the other amenities you would expect. Nice to have a proper air conditioning and not just a box placed in the corner. Parking was free and so was the internet although calling it high speed is pushing it a bit.

"Nice for the price"

4
23/06/2016

Traveling with a group of 13 people for a one night stay in San Diego. We had made reservations through a third party site, and the price was very reasonable. We had zero problems with our reservation and check-in, and they had no problem with providing us with four rooms on the same floor close together. We liked the location across from the harbor, and the short distance from some of the area attractions. The rooms were small, but comfortable, and there were a couple of restaurants right across the street. Parking was included, as was a small breakfast...which was wonderful with 4 small kiddos. The pool area is "no-frills", but it was clean and the kids loved it. Overall, it is a nice option for a family on a budget staying in the area.

"Ok for the price."

4
23/06/2016

Stayed here for the location. Clean rooms with free parking. Breakfast was decent and it's close to supermarket, restaurants and the have. Only downfall was the Wi-Fi.... Not highspeed as mentioned kids weren't happy about that.

"Great location very comfortable"

4
22/06/2016

Our room was very clean , comfortable had everything you need , changed our towels every day the staff was very helpful, breakfast was reasonable always something we could have to eat and right across from the harbour.

"Great Location, Small Room, Slow Wi-Fi!"

4
19/06/2016

Location, location, location! This hotel is great for that alone. Right across the street from the yacht harbor and Point Loma Naval Base. We hit no less than 4 tourist destinations in the San Diego area and spent maybe an hour total in commute over a 4 day trip. I can't say enough about this location! The rooms are small and the hotel itself is clearly a bit older but everything was clean and the hotel breakfast was acceptable. The pool is tiny and the hot tub was overrun with kids and pool toys when we stayed so we didn't get a chance to check that out but Mission Beach is a 15 minute drive away so who really needs a pool? Only beef was the slow wi-fi! It was pretty pointless, we just used our data plan after the first day. This hotel also has those weird cloth shower curtains with no liner that seem to be so popular in mid-range chains these days so don't slip and die when you get out of the shower.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you so much for your detailed response, I am glad that you enjoyed the location here in Point Loma, we are proud to call it home. While the outside of the hotel is historic, we are actually in the middle of transitioning new case goods into the rooms and updating many more features to bring a more modern feel to the inside of the building. I hope that you are able to come visit us again and stay in one of our larger room types which we have many of, all facing different directions to experience the unique views. We also have a 24 hour support line for any internet issues for all guests which is noted in our directory and at check in, so I apologize you werent able to take advantage of that as they are extremely helpful, and we have received many compliments on our internet speed and connectivity recently. We pride ourselves on the cleanliness of the entire hotel so thank you again for noting that as well, we hope to see you again on your return visit!

"A good value and location"

4
17/06/2016

We wanted to stay close to the attractions in San Diego we enjoy without paying too much. This was the perfect choice for us. The rooms are clean, showers are nice, beds are comfortable, and the staff is good. An added bonus, free parking and internet that works. There are nice walking areas and restaurants in walking distance, and getting to areas you want to visit in the area is easy. For San Diego, this is nice and reasonable. We are highly likely to return!

"Clean and Comfy stay"

4
13/06/2016

The help was great, very attentive and weren't intrusive. Breakfast was pretty decent considering it was included n price of stay and parking was free too! The location was great, although a little drive from the 8 and 5 interstates (fun drive thought town) the entertainment scene was very close. The beaches were plenty and not very far from this location also.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Grazie per aver scelto Best Western Yacht Harbor Hotel . Siamo lieti vi sia piaciuto la nostra posizione e speriamo di vederti sul tuo prossimo viaggio a San Diego , per eventuali prenotazioni future non esitate a contattarci direttamente . 619-224-3254

"Good for the price"

4
10/06/2016

Good for the price and is a good location near the Marina which was nice to walk to. Would stay again for the price but I don't mind your average clean hotel room but if you need something better maybe not for you.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience with us during your visit to San Diego. We hope to see you again soon.

"Great hotel for a great price!"

5
09/06/2016

This is a great hotel for a great price! Clean, friendly, and pretty views! It is very nice and quiet for being by an airport. Chris in the lobby goes above and beyond and is very accommodating! I will be coming back, and highly recommend this hotel over the others! Excellent location and an excellent price!

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit and We hope to see you again soon.

"Good value hotel"

4
07/06/2016

Nice hotel. Breakfast is 3of 5 but coffee is 0 of 5. The rooms are clean and the overall feeling is that it os just beginning to show some signs of age. The hot rub and pool is a nice addition but it is on the street and noisy. The parking is world class self parking.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with Best Western Yacht Harbor Hotel. We are glad you enjoyed your room and our location. hope to see you again soon on your next trip to San Diego.

"Beautiful View Of Harbor"

2
07/06/2016

Nice view that is it the staff was not friendly at all, when we came in the staff acted like what the hell do you want, all they cared about was did we have a reservation well sorry to say we did, would have rather stayed at a no tell motel, the room was dirty and needs updates the cost for a place to sleep was awful for such a dump the view was the only good thing about this hotel,so save your money sleep in your car. Will never stay in a Best Western Again.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
I would like to apologize for the inconvenience.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great night stay"

5
06/06/2016

Landed late in San Diego and chose the hotel and what a nice place to stay. Staff is very friendly and helpful. Very quiet and continental breakfast had a good variety. Underground parking was easy and safe. Highly recommended if you need a place close to the airport.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with Best Western Yacht Harbor Hotel. We are glad you enjoyed your room and our location. Hope to see you again soon on your next trip to San Diego pleas contact the hotel directly for any future reservations at 619-224-3254

"Location Location Shelter Island"

4
06/06/2016

Great Location across from yacht harbor. Free parking and most room have a view. Breakfast is a little more than continental and bed mattress was really GREAT. Staff are very helpful. Easily can walk to many restaurants within a quarter mile and a very scenic walk. The main street the hotel is on is a little busy in the early morning but again the value of the hotel is tops.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with Best Western Yacht Harbor Hotel. We are glad you enjoyed your experience. We hope to see you again on your next trip to San Diego.

"Booked through Expedia"

2
05/06/2016

We had a upcoming weeding in S.D. in June, so I booked a room through Expedia because it was the best price that I could find. The room was booked in April and not last minute. So the weekend of the weeding we went to check in and was very surprised with the room they gave us. It was on the first floor next to the elevator, lobby, vending machine, maids storage area, maintenance room, and breakfast room! Did I mention it was a handy cap room, we had no bath tub or shower, the door to the bathroom was a very heavy pocket door (see attached pics), not sure how a handy cap/older person, would be able to even close this door. The carpet was filthy, and the AC was not working, the maintenance man did come by and fix the AC, we were very grateful for that. I asked if they could move us to a different room and the staff the refused, they stated that because we had booked through Expedia, we were essentially stuck in that room. I would never stay here again, by the way the room number 110.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Lovely hotel"

5
04/06/2016

Stayed her for a couple of nights and it was very comfortable. Rooms were huge and we had a lovely balcony overlooking the marina. Pool area was nice and caught the sun most of the day. Breakfast was good and included; bagels, cereal, yogurts, eggs and the amazing bagel toppers!! Location is a little out of the main area and you would need to drive in. We booked the trolley tour with old town trollies and they have a pick up service that picks you up from the liquor store in the hotel next door which is very convenient. Would stay here again if in the area.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with Best Western Yacht Harbor Hotel. We are glad you enjoyed your room and our location. hope to see you again soon on your next trip to San Diego pleas contact the hotel directly for any future reservations at 619-224-3254

"Great Value, great bed, nice place"

5
01/06/2016

If you want a hotel that is a great value, is very clean, has a great bed, and is in a very convenient location in San Diego, look no further. We stayed here 7 nights. My only complaint the whole time was that the comp'd breakfast needs some kind of meat (bacon, etc). Everything else - no complaints. I would stay here again in a heartbeat.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for sharing your experience with Best Western Yacht Harbor Hotel. We are glad you enjoyed your stay and hope to see you again on your next trip to San Diego.

"Great location "

5
30/05/2016

Great location with a great view. The room was clean and comfortable. Free parking, which is a big plus. Friendly staff. All round a good experience. Never used many of the on site facilities but the pool looked clean if not rather small for a hotel of its size.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you enjoyed our location while visiting San Diego. We hope to see you again soon.

"Small room, was OK"

3
30/05/2016

I needed to stay two nights in San Diego as my daughter was in a training class for her summer job. Decided to try a location not on Hotel Circle Drive and unfortunately for me it was Memorial Day Weekend so pricing was very high. Found this location and decided to give it a try. Arrived at 6 PM, room was ready - fast check in. Room was 118 on the first floor overlooking the parking area. Upon entry the carpet was horrible... Very dirty and stained. Overall the rest of the room - while small and compact was clean. I had what looked like a handicapped room based on the bathroom layout and wide door BUT a wheelchair would never fit to get to the bed... the bed was a double which I knew when I booked it but it was a very small room. TV with lots of stations worked great, WiFi was a very good connection, free parking was ample and the breakfast was very good. Would I stay here again - probably not as there is nothing walking distance from the hotel.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
I would like to apologize for the inconvenience.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Refreshing Stay"

5
30/05/2016

This hotel is near the airport .....easy to get to and from downtown and the beaches. There are plenty of places to eat. Across the street is a nice sit down place at the Yacht harbor area. Perfect to relax away from the fast paced downtown area. The bus stop is directly across the street and for $5 you can get an all day pass to transportation throughout San Diego. I mean it is so easy to leave the car at hotel and enjoy the freedom of transporting throughout the area without worry of where to park and traffic. Free parking and nice breakfast at hotel too. Nice rooms with balconies and friendly staff! Price was great for big city hotels.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with Best Western Yacht Harbor Hotel. We are glad you enjoyed your experience. We hope to see you again on your next trip to San Diego.

"Best Place to stay In San Diego area"

5
29/05/2016

Enjoy the view of the boat harbor from your room - take a walk along the harbor and enjoy the great food available - close to many attractions - near the airport - this hotel has great staff who takes care of your needs - rooms are nicely done and everything actually works - sit out on your patio and watch the fishing boats come in and out or go out and enjoy the nightlife nearby - this is where we go for our staycations to relax - enjoy!

"Some check in issues, overall average stay"

2
28/05/2016

I'm writing this review months after my visit, so details are a little hazy. I arrived to San Diego early in the day from my flight. A room was not available yet, that was fine, I entertained myself walking around the area. When I came back, they had a room available on the fourth floor. However, I opened the door (the key worked) and the TV was on, suitcases were open everywhere. I didn't notice if there was anyone in the room, I immediately turned around and went back downstairs. So after the initial screw-up, giving me a room that was ALREADY occupied, they placed me on the second floor. Now, this is not a fancy hotel, so you gotta try and take all the perks you can get, right? I asked for a room higher up (to try and get somewhat of a view), but they said they had nothing else available. So... I got downgraded for them giving me a room they had already given to someone else. The room was not only on the second floor, it was next to the elevators and the "balcony" was immediately over the parking lot. My friend at one point was able to climb up the balcony into the room from the parking lot. Less than ideal. The location wasn't too bad, Ubers were cheap to the Gaslamp district, but overall it's not really centrally located. Stay here if you have your own car, or don't mind using Uber everywhere... otherwise, it's not very close to any public transportation.

"Excellent "

5
27/05/2016

Room very nice overlooking harbour, room clean , bed comfortable, fridge , microwave , coffee and tea facilities in room and foyer,breakfast very good, reception staff and breakfast staff were excellent , approachable , friendly and helpful, close to shops, restaurants and Harbour, thoroughly enjoyed our stay

"Bit far from the action."

4
25/05/2016

We stayed here for one night and it was a pleasant enough stay. The service was really good and the check in quick. Our room had a balcony but our view was spoiled by a fire escape, unlucky with our room allocation again. The room however was a good size and well equipped, the bed was comfortable, there was a fridge and air conditioning. The bathroom facilities were very good and the room was clean and tidy. The breakfast in the morning was fine. You can have a nice walk round the harbour to view the boats. On the downside it is a bit away from downtown San Diego meaning we had to drive back in, also the road outside is popular for noisy car drivers an night and a busy road in the morning. A good quality hotel, handy for the seafarers but a bit far out for tourists.

"Good hotel with friendly service"

4
25/05/2016

I stayed here for 6 nights. The room was clean, comfortable, and room. The complimentary breakfast include a wide variety of items to select from. I really enjoyed having a balcony to sit on in the morning while drinking my coffee and in the evening to watch the sunset. All staff members were friendly and helpful. This is a very good hotel at a reasonable rate.

"Not Bad"

3
24/05/2016

Pros: good location, clean rooms, nice staff, descent internet Cons: breakfast, street noise, older property Overall experience was a pleasant stay. No issues at check-in with front desk very helpful. The room and common areas appeared clean. I would consider staying here again.

"Centrally located for tourists"

4
22/05/2016

this hotel is located across from the harbor. It is down the street from the airport and minutes away from where you take the Harbor cruises. Last year we stayed here when we went on the Hornblower dinner cruise and this year we stayed here to attend our daughter-in-law's graduation from San Diego City College.You can go jogging near the harbor. One advantage is that it is not a huge hotel. The breakfast could be improved on by adding sausage or bacon. The pancake machine stopped working. Most Best Westerns have waffle machines.The bathroom area is very small and the rooms could use new carpeting. The yacht harbor side is more noisy but it didn't keep us awake.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for choosing Best Western Yacht Harbor Hotel. I am glad your stay with us was enjoyable. We hope to see you on your next visit to San Diego

"Just average"

3
21/05/2016

Located in a great area, but many concerns: WiFi very poor at times - room was on the small side - very busy and noise road right outside - breakfast disappointing - housekeeping staff never greeted at all, not even a smile or hello.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 619-224-3254.

"Best Western Yacht Harbor"

5
19/05/2016

Everyone was very nice to us. The breakfast area was clean and lots of food. The wi-fi was easy to get on my computer and I loved all the cable channels, HBO, and all the others channels. Parking is free which is great plus the shuttle to the port. We took a cruise and they have a free shuttle to pick and drop us off. All the things we need! Nice to have Wi-Fi and free breakfast and free parking. Thank you so much.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 619-224-3254.

"Close to the SD Airport/ Stay Park and Fly"

4
16/05/2016

Every time we fly out of San Diego we stay at this hotel. We have not had any issues with any rooms we have stayed in. However, I have heard some are displeased with some of the rooms. It appears some rooms need a little TLC. We recently stayed on the top floor over looking the harbor. Gorgeous views. The continental breakfast is wonderful for those getting up early the next morning to fly out. We park at the hotel and leave our car while we are gone (for free up to 10 days or so, possibly more?). When you get back you can get the shuttle to pick you up from the airport (if it is running), as well as take the shuttle to the airport which is just few mins away. We had to take a cab from the airport back to the hotel the last time we stayed here, the shuttle had stopped running for the day. If I recall it was only $13 and the hotel reimbursed us when we got to the hotel for the inconvenience of not having their shuttle available. There is a few nice restaurants just across the street. If we stay here on Sunday we usually head over to the Bali Hai restaurant on shelter island. REALLY good food. We will continue to stay here whenever we fly out of San Diego.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for choosing Best Western Yacht Harbor Hotel. We are glad you enjoyed our location and we hope to see you on your next trip to San Diego, for any future reservations please contact us directly. 619-224-3254

"Best Western Yacht Harbor Hotel San Diego"

4
16/05/2016

Good hotel near the airport - they have free shuttle. We arrived late at night and very friendly staff directed us to a 24 hour Dennys a couple of blocks away as we hadn't eaten. Quiet and safe streets. Good breakfast but no cup of tea! WiFi in room was fast. Good place to stay for the price if you have to overnight in San Diego.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit to San Diego. We hope to see you again soon.

"Away from the town centre, but good value for money"

4
16/05/2016

Our room was fine, with a balcony overlooking the car park. We had paid for a view of the harbour, so were a bit upset that we could only see a tiny bit of the harbour if we stretched our necks to the left and looked past the buildings opposite. We found out at the end of our stay that we had been put in the wrong room, so we were reimbursed the additional cost of a harbour view room. The bed was comfy, the wifi was good and we enjoyed the breakfast. We didn't see the 'overflow' breakfast room until our last morning, so this would have avoided the overcrowding in the main room - better signs needed, I think! We had a car, so it was no problem to drive into town, but it is too far to walk into the town centre from here. There is a supermarket a short walk away and good restaurants just over the road, so there is no need for a car to eat.

"San Diego Trip"

4
14/05/2016

We stayed two nights at the BW Yacht Harbor. The hotel is convenient to several local attractions (uss midway, belmont park, san diego zoo etc) and near the airport. The room was clean and had a little balcony overlooking the parking lot. Breakfast in the morning was typical hotel food (bacon, waffles, cereal, etc). I had trouble printing out tickets in the business center but the front desk was very friendly and helpful!

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for choosing Best Western Yacht HotelI'm glad your stay at the hotel enjoyable and we could be accommondating to your needs. If you have any questions or concerns do not hesitate to call me directly at 619-224-3254. We hope to see you again soon.

"Needs TLC"

3
14/05/2016

First of all we didn't realize how far away from downtown are the hotel was. What we saved in hotel costs was eaten away by cab fares. The hotel itself is older and has been partially remodeled. On the second night there I stepped into the bathroom around 11:00 at night and found the bath mat soaking wet. Since I was half asleep didn't realize the it was due to the water dripping out of the light fixture onto my head. I quickly called the front desk and asked to be moved to another room. I should have asked to be moved upon arrival when I did notice the mold above the shower so apparently there had been a previous leak. The second room was ok. Some of the staff are very cordial and helpful like Chris, others don't even greet you when then pass you in the hallway. Breakfast offered is a bit unusual, not at all to our liking. Half a bagel with some sort of egg topping, bacon so thin and greasy over cooked . If you want to be within walking distance of the pier, museums, Little Italy then this is not the best location.

"Good hotel for the price with a nice view."

4
12/05/2016

We stayed here last month for a few days and I feel that the next time we are in San Diego this will be our go to hotel. The price was decent compared to the other rooms and the quality was better than a lot of the other nearby hotels. Our room was on the 4th floor. And the only issue I had with the room was that the heater/air conditioning made noise. Luckily, the weather was amazing that weekend so we completely shut it off. Breakfast in the morning is good with decent choices and the little "bagel toppers" are yummy. The hotel held out luggage on Sunday and the only downside about this was that it was on the side of the desk open for any one to walk up to it and take. When we came back to retrieve our luggage no one was at the desk to see us take our stuff. The hotel was very accommodating in the fact that when we arrived on Friday the shuttle was off running people around town and it would be 30-40 min before he could get to us. They offered for us to take a cab and they reimbursed us. The view from our room of the harbor was gorgeous and I loved watching the sun set over the boats. Downtown, Sea World, Balboa/the Zoo, Old Town, the beach, etc were all a short Uber/Lyft ride away which was nice.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit and We hope to see you again soon.

"Not bad, decent value"

3
11/05/2016

Booked this hotel because it was close to Point Loma University. The location is in an area that looks to be in a revitalization area. It's an older property, they have done what they can to bring the property up to date. The hotel is clean, the view of the harbor is nice, but it's from across a 4 lane street and parking lot, so it's not as if you are right on the harbor. However, for the price, it's a fine spot to hang your hat for a day or so. The street quiets down at night and we had a restful sleep. Everything else was standard Best Western. Staff was pleasant and helpful. Parking was free.

"Great Hotel, "

5
11/05/2016

We just spend one night here prior to a cruise. We had an excellent price, free shuttle from the airport and also to the cruise port. The hotel is within walking distance of several places to eat. I believe all the room have balconies. We had a small frig, coffee maker, microwave. The bathroom had a bar to help getting in and out of the tub if needed. Everything was very clean. The employees were nice and helpful. The breakfast was not huge, but more than sufficient. If I would go on another cruise out of San Diego, I would stay at the Best Western Yacht Harbor Hotel again.

"LOUSY ACCOMMONDATIONS, NASTY FOOD, RUDE MANAGERS."

1
11/05/2016

My sons sub returned form deployment, we book at the hotel due to the location to the base. I had a terrible experience, the food made me sick, the toilet was broken and the air did not work. maintenance was in our room every day. I complained to the manager, he told me the next time I was in town he would give me a good rate. Well, I called for him(sky), no longer there. I called back 6 times, the phone rang 16 times, 23 times, 3 messages and 1 voice mail. today I was connected to Jorge and asked the current manager Jorge for the same "good rate": The desk clerk quoted me a rate of 168.00 a night, the web site says 119.00. Jorge said Why are you calling me, I don't make reservations. Explained why, then he told me they are sold out. Really?

"Good Value near Downtown San Diego"

4
10/05/2016

This Best Western Hotel is a Nice Clean Hotel across from the harbor and very close to downtown San Diego, CA. This was a business trip for a trade show at the San Diego Convention Center. Only an 8 minute drive to the Center. Hotel was a Very Good Value with free parking and free breakfast too.

"Good Place to Stay by the Airport"

4
10/05/2016

Nice hotel for the price. Convenient to the airport and harbor. I have stayed here quite a few times in the last couple of years. The rooms are clean and quiet. I will continue to stay here as long as the rates stay comparable to other hotels in the vicinity.

"Nice"

5
09/05/2016

Very comfortable, huge room, free WiFi and parking. Only thing missing was a movie channel. Just over 1 mile from the airport. Breakfast included, coffee in the lobby all day. Microwave, fridge, iron, ironing board, hair dryer. Harbor directly across the street. Would definitely stay again

"Good for the price and value"

4
06/05/2016

Breakfast included was typical but good and plentiful, coffee offered all day was a plus. Apples in lobby all day. Room was clean and nice. Bed was good. I had no issues. The view was ok, but if I would have had a higher room it would have been nicer, but it was still a balcony and I could see water. Close by restaurants, and easy to get to places. Good parking. Too bad elevators do not go from parking, but understand why not. Good trip and value.

"Memorable San Diego vacation"

5
04/05/2016

Excellent hotel property located in a great location near the water and harbor. Our room was on the 4th floor facing the marina and harbor. Clean and updated. Even though it is located close to the airport the large commercial jets are taking off and landing in a different direction. We experienced very little airport noise. The hotel is within a 15 minute drive to most sight seeing venues. Ample free hotel parking. Be sure to allow all day to see the Midway and make sure to make a trip to Point Loma as well as Ocean, Pacific, and LaJolla beaches.

"Very good hotel"

4
02/05/2016

We stayed only one night at Best Western Harbor Hotel. The staff very very friendly, the room is clean, and the breakfast was definitely very convenient. Not the best restaurant one, but good enough to start your day right. We would definitely recommend this hotel to our friends or family.

"Nice hotel and was clean"

4
30/04/2016

Room 504 was a little on the small side because we needed a pack and play but was clean and well maintained. Nice view and free parking. Staff friendly and helpful. You can see money was put into the property.

"It was "okay""

3
28/04/2016

This is a BW which sure didn't feel like a BW...it was missing the "comfort" factor of really caring staff... I can only say that there was never anything which was really "wrong" with things...but there was always a little something which didn't seem to feel just "right". We seemed to have to ask for every little thing, rather than the staff offering, as one normally sees with BW...the room was adequate, and seemed clean enough...but there were no instructions on what channels were available on the TV - or what process to use for using the phone to call locally... The bed was "okay" but felt tired, as did the pillows... The morning breakfast, was...okay...but I have to confess, tasteless...the eggs seemed to be plastic with an odd texture. The pancakes [my second option on day two] were...okay...but almost devoid of taste...thank goodness for a liberal layer of jam. Let's just say, I've eaten better motel breakfasts - everywhere else... We did get an extended stay with a late check-out, as we had a late afternoon flight, and we were given a complimentary shuttle to the airport...but, caution - this seems to only be available during the day shift...sounds like in the evening, you are on your own... Not much for eating around the hotel, but we managed to find a couple of decent places, so didn't go hungry... This is not a bad place...just don't make your expectations too high...it's "okay"

"Great View"

5
28/04/2016

Stayed here for 2 nights. It's a great value, and the view of the harbor was fantastic. Everyone was nice. The property is dated, but it is clean and well maintained. Did not use the pool, but it looked clean.

"Great Place to Stay"

5
26/04/2016

The Yacht Harbor Hotel is a great place to stay. It's a great location, and the views are excellent and the staff is great. Breakfast is over the top. Not a continental breakfast. The rooms and balconies overlooking the port is one of the most attractive features of the property and sets it apart from the rest.

"Could do better next time"

3
26/04/2016

First off, if you are looking for a hotel near the airport, there are plenty of options. We will certainly stay at another hotel next time we have an early flight out. We were so surprised to find that the complimentary airport shuttle only runs between 9am and 5pm. That pretty much leaves anyone with an early flight or evening flight paying $15 each way in cab fare. We also, were put in a handicap room right off the main lobby and directly next to the pool. There was a small loud party with heavy drinking going on right outside our sliding door. Even though the pool area closed at 10pm, the hotel allowed them to stay out there. Not sure why we were given this room, since we had booked well in advance. Room had dated furniture and a lot of stains on the carpet. The good thing about this hotel was the location to good restaurants across the street.

"Close to water"

4
25/04/2016

Nice hotel. Great staff. Very friendly. Nice pool and hot tub. Free parking that is very rare in California. Good breakfast that is free. Free wi fi. Rooms over look harbour. Across the street from some great restaurants.

"Clean. Convenient. Comfortable."

3
24/04/2016

Room was clean. Location convenient. Very comfortable bed. Enjoyed balcony with view of harbor. Small pool was fine to cool off late afternoon. Easy parking. Breakfast was average continental fare. Friendly staff. Efficient airport shuttle. Harbor Drive can be busy and some traffic noise can be heard in the room.

"I'll Be Back"

4
24/04/2016

I hadn't found a hotel that I really enjoyed in this area so I gave this place a try. Everything was very nice. The room was especially clean which of course is enjoyable. It's not far from the freeway or the airport. I did find the room to be a bit on the small side, glad I was on my own. I had breakfast three times. It was just OK. There was no meat two of the days which was disappointing. But for the location I'll try it again.

"Convenient to the Airport"

4
23/04/2016

We stayed at this hotel because we needed to stay overnight before the next part of the vacation. This hotel has an airport shuttle and they are reasonably prices which is why we decided to stay there. The room was larger than expected and there was a refrigerator in the room which was nice because we could store the leftovers from dinner. The beds and pillows were comfortable. Breakfast the next morning was adequate. There was an automated pancake machine that made the smallest pancakes I have ever seen. On order was 2 pancakes the size of a half dollar. They were good but small. The staff was friendly, competent and willing to please. We would stay there again.

"No issues this time"

3
23/04/2016

Got the room I reserved this time around. No issues. Parking is good compared to neighboring hotel. Quick checkout but not sure I got receipt in my email yet from a week ago. Easy access to the Marina. The hallway had a better view than the room. Seems a bit overpriced but that was likely because of a special event in the neighborhood.

"Solid hotel choice"

4
18/04/2016

This is a solid hotel choice for a short stay in San Diego. The hotel shuttle was convenient and quick, the room was clean and comfortable with great views of the harbor, and the pool was warm and clean. The breakfast was above average with plenty of healthy and tasty options. There are also some great seafood restaurant options within walking distance.

"Does the job...."

3
16/04/2016

We stayed 7 days, visiting San Diego. Overall appearance: tired and needs renovating. Exterior needs painting. Location: was good. You are a maximum of 12 minutes from the zoo, downtown, and Midway. Less to Seaworld, the airport and Mission Beach. Then there are 5 or 6 restaurants within easy walking distance. Check- in: painless and quick. Plus plenty of free undercover parking. Room: smell of smoke, and are a little on the small side. Breakfast: no complaints, both hot and cold, plus plenty of seating. Coffee and apples in reception 24/7. Service: well, housekeeping " forgot " to clean the room. Twice. When reception were told, the 2 ladies made excuses, and asked if I knew not to put the "do not disturb" sign out??? What happened to the customer is right? Really irritating! When I asked the housekeeper, Lupe by name, she could not explain her "forgetfulness". I think she intentionally avoids doing the room, hoping the guests won't bother to complain! Overall, great location, indifferent service.

"Excellent location , excellent customer care, excellent weather, all As in short!! (not E)"

5
13/04/2016

We chose this hotel for location of our primary tourist target (Seaworld that must be reached anyway by car), nice location (in front of port), positive reviews (not all but a safely high number) plus the reception had an included service of postal deposit (of max 5 packages whatever courier or usps as delivery). There is an 'underground' parking where place the vehicle and operations of check in at desk were swift and nice. Nice idea at tables placed in hall to offer some fresh apples from baskets (a reminder of the famous barrel of apples for seamen during the sail age to avoid nasty diseases from lack of vitamins? who knows?) There are right outside the entrance a warmed pool and a warmer but tiny (3mt as size and 1,3mt as depth) hot tub to relax for customers. I was unable to use them to tight schedule but since i tried before BW ' services days before in Page and La verkin I have no doubt that were the same as quality and ability to relieve stress from long trips by car/RV. The breakfast included in the service is nice (there are two rooms at floor level to look) and offer usual continental breakfast like cereals, eggs, sausages, yogurt in mini refrigerators, apple/rasin juices and some milk/2% milk, able to fill you enough until lunch (4-5 hours later) Regarding the room we had refrigerator and microweave oven, a pretty decent (well sometimes at morning not so stellar) wi-fi services to keep contact with outside world by smartphones and a window view of port piers just outside the road (plus at around 7.30 AM every time the Hymn of United States announced some minutes before by a trump in the I believe nearby military outpost ) All in all an excellent place (location location location) with also nearby wild parrots at plam trees nearby and a sunny time always (except first hours of morning due to humidity fog), we couldn't ask for better place to stay in such nice place at san diego and we hope to stay a little more next time.

"Leisure"

4
10/04/2016

The hotel was very clean. Beds were comfy and a lot of pillows. The rooms were on the small side but met our needs. Parking was free and plenty of spots. Breakfast was ok. The usual: eggs, muffins, yogurt, toast,bagels, and juice. We would stay here again :)

"Average stay"

3
07/04/2016

Hotel is right at the harbor but harbor restaurants and bars are always full so you may not get any of it. We paid a few extra bucks for harbor view but given a room from the second floor which was more like a "road view" rather than harbor view. My wish for a room at higher floors was denied. Children at the pool were really noisy until about 8 pm, but rest was cosy, tranquil time. Location is good, especially if you use the airport which is very close -we were driving anyway. Free parking and a closed parking area is really nice but you need to take a few steps up to carry your bags from parking lot to hotel. Spacious rooms, comfy beds, usual easy breakfast. Walking from the hotel to the city takes way more than an hour but a very nice walk on the coastline. Overall, it was an average stay. Can not say bad at all, but not even close to the best either.

"Convenient with free parking"

4
06/04/2016

The hotel was clean; the view of the harbor was nice from our room; and the front desk staff were helpful in suggesting sites and restaurants near the hotel. The hotel was convenient to the sites we wanted to visit and the airport and included free parking, free internet, and a free breakfast (not the best breakfast, but adequate for our needs). I would definitely stay here again. They have a shuttle to the airport, but only within certain hours.

"Nice place in San Diego"

5
30/03/2016

We had never been to San Diego and we were not even sure where to stay except we knew we didn't want downtown. We picked Best Western out of our travel book and were not disappointed. Only thing we were sorry about is that we had a king sized bed which took up most of the room. After traveling all day, it would have been nice to have had some extra space. So note to self: ask for a queen size with a sofa. Much more comfortable. Very clean and the people very nice. Good breakfast too which saves a lot of time in the morning. The hot coffee waiting in the lobby and bowl of apples was a nice touch.

"Great Location"

5
30/03/2016

Have stayed here several times. It is always relaxing and the staff is very professional and always makes us feel welcome. Good location with easy access to freeway. Bedroom good size. We enjoy the separation of bathroom sink and shower/tub/toilet. Excellent bed with good night stands and reading lights. Good TV. Breakfast consisted of bacon, eggs, pancakes, cereal, sweet rolls, toast, bagels, jelly, butter, orange, apple, cranberry juices, milk, coffee, and bananas Nice eating room plus another overflow room. Kitchen hostess very nice. Loved the apples and drinks in the lobby 24/7. We have stayed on Shelter Island several times but keep coming back to this Best Western Yacht Harbor Hotel as they make us so welcome.

"Great for Smokers; Bad for Non-Smokers"

2
29/03/2016

We loved the view. Breakfast was good. Room was clean. Staff was professional. But the ventilation fans blew cigarette smoke into our non-smoking room 611 from neighboring smoking rooms. Strong odor. Very annoying to non-smokers.

"Dissapointed"

4
26/03/2016

This property is nicely decorated, staff extremely helpful, attached garage a plus, good breakfast but we paid extra to stay in a harbor-facing room. We were in a non-smoking room on the 4th floor but when we returned from dinner and opened our balcony door, the person on the balcony next to ours was smoking. I called the front desk and was told the hotel allows occupants in non-smoking rooms to smoke on their balcony with the stipulation they close the door to the room. I assume they expect all other occupants to keep their doors closed so they are not charged for “smoking” in the rooms because if we hadn't kept our door closed, our room would have certainly smelled like smoke. Our neighbors stayed on the balcony smoking and talking until very early in the morning. The other problem was the traffic is very noisy and Harbor Drive is a very busy street.

"Noisy, old"

3
23/03/2016

beside the large road, noise from around 5, 6 am till midnight, also nearby airport, if u do not mind noise, for the price, a place to stay in San Diego. Breakfast is soso, Wifi service very poor, parking is good, stuff is helpful

"Good value hotel nice location "

4
23/03/2016

This hotel was very good value it offered a good breakfast selection every morning and the rooms were spacious with all necessities. There was a small pool out the front of the hotel which was nice to relax at there was also a jacozzi there too. The pool area was quiet small so wouldn't fit too many people 10 max probably. The hotel was in a nice location just outside of San Diego by the harbour. There were nice restaurants across the road from the hotel. Would definitely go back.

"Nice for the price"

3
22/03/2016

Our hotel stay was good. It started off rocky when I checked in. They had me reserved in a King Marina room. I booked 2 Queens through another site. They told me I was incorrect. Luckily I had my confirmation email to prove my room choice. They were fully booked so they had to scramble to find me a marina view room with 2 queen beds. I was given room 201. I wouldn't quite call it a marina view. If you lean out the balcony and look right, you can see the tops of a few boats. Also, room 201 is right next to an exit door that is super heavy and would slam randomly all night, shaking our entire room. Other than these issues, the hotel was good. The breakfast was actually quite good, several hot items to chose from. The pool was warm (which my son loved). I loved that the shower had excellent water pressure, no more standing under a trickle of water trying to wash my hair. The sink area could be bigger, but it's not a deal breaker. The wifi is useless. We never could connect. While we did not visit them, the marina across the street has several restaurants. We walked past and they were both pretty full on a Sunday evening. I'm assuming that means they are decent places to eat. The hotel is in a great location. We were there for 3 days and went to many attractions without ever having to get on the freeway. Overall, I would recommend the hotel.

"Great Location"

4
22/03/2016

We stayed here for our trip in March 2016. The hotel is close enough to the airport and Downtown San Diego to be out of the hustle and bustle, yet close enough to be convenient to them and to the area beaches. The price was reasonable and the service was great. They do offer a complimentary breakfast that is pretty good, but could use improvement. The rooms are clean and the cleaning staff was right on top of the rooms every single day. There is ample free parking as well. the noise level was a bit loud at times, but was overall acceptable. We sat by the pool a few times for some down time, but didn't swim as the water was not very clear. All-in-all, we had a pleasant stay and the service from the front desk was better than my average experience in other places. They are very accommodating. Also, their Free Wi-Fi actually worked.... I would definitely stay here again and would recommend it to others planning on staying in the San Diego area.

"Great S. Diego location, great harbor view, staff need improvement"

3
20/03/2016

Great S. Diego location next to airport, great harbor view, and many restaurants you can walk to. All staff are mexicans, more diversity would do this Best Western some good. Better "Systems" needed by management for staff. Great breakfast but very crowded in AM.

"Best Western Yatch Harbor hotel"

2
11/03/2016

Noticed bed bugs and loud noise of the ice maker and vending machines,. Get a room that is not across either a vending machine or Ice maker. End up switching room so that we can get some sleep. But we noticed bed bugs in the new room allotted.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Dear Nagi, I am sorry you did not enjoy your visit with us. We investigated your room immediately after check out and the results were negative from our pest control service. We take these claims very seriously and we spare no expense to ensure that all guests have a clean and comfortable experience as you can tell from our previous reviews. Thank you for choosing the Best Western Yacht Harbor Hotel.

"Great Location and Friendly Staff"

5
10/03/2016

Stayed here for 3 nights at the tail-end of a business/leisure trip. We chose a 2 Queen Beds, Harbor View, Balcony room. Our room faced Harbor Drive and had a beautiful view! Definitely recommend paying a little extra for the rooms on the south side of the building. The check-in process was painless and the front desk staff was extremely friendly. They immediately asked if we had a car with us so that they could provide us with a free parking pass for the attached parking garage. Free parking is somewhat rare in San Diego and can add quite a bit to your trip costs. This was one of the many reasons we chose this hotel for our stay. The room was very clean, had a decent sized balcony and also included a microwave and mini-fridge. The free wifi connection was also very fast and we didn't experience any connectivity issues during our stay. The hotel included a free breakfast each morning that included eggs, bagels, pastries, cereal, yogurt, pancakes and even fresh fruit. Definitely was more than enough to get you going in the morning! The only real issue that we had with our stay (and it was mentioned in a survey that was sent to us) was that the patio doors/windows seem to be lacking proper soundproofing. With the pool pretty much right below our room (we were on the 4th floor near the center of the building), you could hear everything going on in that area. I'm not sure if people were actually being that loud, or if the sound was just echoing off of the building. Either way, if you choose one of the rooms facing the pool/yacht club, beware that it might get a little loud, especially if the pool is busy. Since we weren't in our room very much, it wasn't that big of a deal, but worth mentioning. All in all, I definitely would recommend staying here if you want something that is clean, friendly, cheap and within a short drive to a lot of popular San Diego attractions.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit and We hope to see you again soon.

"Simple luxury with a view"

4
09/03/2016

Great hotel. Simple luxury. Room was huge! Beds comfortable, lots of free parking, and great location central to everything. Breakfast was decent(lots of carbs and not many healthy options). Has a great view of the harbor. Few restaurants across the street but closed quite early.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with Best Western Yacht Harbor Hotel. We are glad you enjoyed your room and our location, hope to see you again soon.

"San Diego stay"

5
03/03/2016

The hotel was close to all the activities we wanted to do. The pool and hot tub was great. It had a balcony which is always a plus. The free breakfast was better than expected. They have a parking garage attached to the hotel. This place is great.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your comments about your stay with Best Western Yacht Harbor Hotel. I'm glad you had a great experience during your visit to San Diego. We hope to see you again soon.

"Rest & Relaxation"

5
03/03/2016

Had a harbor view king room that was very good. Nice view of harbor & balcony to enjoy the sun& watching ships, boats, & air force jets & choppers coming & going. Cleaning staff & front end staff excellent. Close to some good restaurants for pastas or sea food. Staff was very helpful in advising us of things to see as our first trip. Close to Ralphs for munchies & spirits. Yusufi Taxi 781-521-7227 - very nice helpful driver who we relied on for numerous trips.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for sharing your experience with Best Western Yacht Harbor Hotel. I am glad you enjoyed our location. We hope to see you again on any future stays in San Diego.

"last minute trip"

5
02/03/2016

very helpful and the shuttle was great. They were on time and very helpful also. Had problems with the phone and TV and the service person came right away and fixed them within minutes. Great location with nice view of the sail boats and the city lights. Had a smoking room that did not smell like smoke, nice

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for sharing your experience with Best Western Yacht Harbor Hotel. I am glad you enjoyed your stay with us and hope to see you again soon.

"I lost my property"

2
01/03/2016

My property was lost right in the lobby at the reception desk. I left my computer back with several items in it such as computer, chargers including my IPhone charger and sonic tooth brush. I just went to the bath room while the receptionist was checking me in. When I came back, My driving license which at the top of the reception counter and my computer bag with all items in were gone. I asked the receptionist he said he has nothing to do about. The answer from the hotel manager was the same. I asked the manager why they do not have a camera, he said they have a good insurance but did not take responsibility for my stolen properties. I called police and two officers came and took report. They were very nice and friendly. It is unbelievable that they don't have a camera for protection of customers and their properties. I also reported to my employers to protect the computer files since it is encrypted.

"Close to all the amenities"

3
01/03/2016

Great place to be close to the beach, harbor, Pt Loma, restaurants, breweries. THe hotel itself is about right at 2.5 stars. Hot tub was great, pool a little too cold for us. Fairly quiet unless you're on the 1st floor next to the office.

"n/a"

5
29/02/2016

Great! Far better than expected! Definitely worth the stay. It was affordable, it was close to the area I needed to be, Staff was helpful and friendly. The continental breakfast was great. Even though it was an older facility, it was well kept, clean, and exceptional. I feel like I got my money's worth. I'd definitely recommend this facility.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for choosing Best Western Yacht Harbor Hotel. We are glad you enjoyed your experience with us. We hope to see you again on your next trip to San Diego.

"Sight Seeing in San Diego"

5
28/02/2016

We chose this Hotel after some internet searching. We liked the location, and the deals they offered. Once at the Hotel we found we made the right choice. The view from our room was fantastic, overlooking the yacht harbour. We had asked if at all possible we could have a room suitable for a handicapped person. That's exactly what we got, the room was well equipped. Going out for dinner was very easy, even if you did not want to use your car, good quality restaurants were right across the road. The hotel was only 15 minutes away from SeaWorld, and 12 minutes from the whale watching cruise ships and the USS Midway. Breakfasts were excellent with enough seating.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for being so detailed about your experience with Best Western Yacht Harbor Hotel. We are glad your stay with us was enjoyable and hope to see you again on your next visit to San Diego.

"Weekend Get away"

4
27/02/2016

The hotel was in a great location as it was close to Shelter Island and the harbor. The room was clean and comfortable. Breakfast was provided and there was a variety of choices for adults and children. There were eggs, bacon, potatoes, fruit, yogurt, cereal, pancakes, coffee, tea and hot chocolate. My husband and I were impressed with the breakfast selection. We would stay there again.

"Great Hotel"

5
25/02/2016

Good value hotel. Great location and very well maintained. Clean rooms and good size and excellent value value for money. Would recommend this hotel for anyone staying in san diego for short break. Breakfast was good as well and ticked all the boxes.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with us here at Best Western Yacht Harbor Hotel. We are glad you enjoyed your room and our location, hope to see you again on your next trip to San Diego.

"Harbor View Stay"

4
24/02/2016

My wife and I very much enjoyed our stay at this hotel. The harbor view room with a balcony was wonderful. Our room was very clean and the bed was comfortable. The location was great for harbor activities and close to several fine restaurants. The breakfast was good with an adequate variety. We will certainly stay here again.

"HOTEL WITH A VIEW"

5
23/02/2016

I hadn't stayed at a Best Western in many years. Arrived in San Diego not having made a reservation. I knew I wanted to have a view of the water so I drove from downtown San Diego along Harbor Drive and came upon the Best Western Yacht Harbor. It was Friday, late afternoon, and I was able to find a room for two nights. The lady at the front desk, Kat, was very pleasant and secured a room on the 4th floor with a view of the yacht harbor. I recommend this hotel to anyone looking for a comfortable, friendly and well-located place to stay.

"Great location, great value"

5
21/02/2016

The hotel is literally minutes from the airport, across the street from the Point Loma Harbor, with numerous restaurants within walking distance. Every room has a balcony, great place for coffee in the morning. Close and convenient to Balboa Park for museums and the zoo. We liked it so much we canceled reservations at another hotel up the coast for the end of our trip and booked in for two more nights.

"Great position, clean and good value."

4
18/02/2016

First visit to San Diego, by good luck we chose Point Loma which is a lovely base from which to see the city and surrounding area. Hotel was clean and comfortable, usual bun fight for breakfast but, other than that, would recommend it as a good value place to stay especially if you plan to be out and about during the day.

"USMC Graduation vacation"

5
17/02/2016

Perfect hotel for the graduation ceremony. Took 10 minutes to get to and from the base and the hotel over looks the yacht harbor (get a harbor view room). Plenty of dining right across the street. Super convienient. I woukd stay here again!!! Comfy beds. Shower a bit out dated but the room was perfect

"Good bed and convenient place nearby airport"

4
13/02/2016

We needed this hotel as a place to stay after our cruise and tour through CA, NV and AZ, and before our flight back to Europe. The place is convenient to bring back your rental car and use the shuttle bus to go the airport the next morning.

"Spotless"

4
12/02/2016

2nd time at this hotel. The property is spotlessly clean and well maintained. Front desk and hotel staff all very nice and helpful. Several good restaurants in the area especially Jimmys Famous across the street. Once you master the street layout, you'll be an expert in the area. There is also a Ralph's within two blocks and a Vons within a couple of minutes drive. Free Wi-Fi works well. My previous review of the breakfast room has been rectified my new management. No worries here!

"Nice place for a budget"

4
09/02/2016

Fairly nice place for the price & location. Everything seemed to be tidy and clean. The pool and hot tub were clear and free of debris. (Even through a crazy windstorm that happened while we were there that sunk some ships in the harbor across the street. ) The staff were on top of it, and you almost didn't know palm leaves and branches were everywhere, because they cleaned them up so fast. The breakfast was decent every morning, and better than a standard continental breakfast. There were scrambled eggs, bacon, grilled potatoes aside from the toast, bagels, cereal, and yogurts you'd find elsewhere. The gym was decent, (I used it all 5 days I was there.) it had a treadmill, elliptical, bike, pull-up bar and some cable resistance weights. My only complaint of the gym was that 1/3 of the cable system was broken. The rooms were decent, & beds were comfortable. They are a little dated with the cottage cheese ceilings..... But I didn't care much about that, because it was one of the cheapest places found in the area. I did notice there was a bit of noise at times. Some of it was traffic, most of it was from the airport about two miles away. You'd hear the planes as they would take off.. My room was on the 5th floor facing the airport to the east. (See the photo) I would imagine that my location in the hotel did not help the noise, because my sliding glass door at the balcony was facing that runway. All in all, for a 5 day vacation on a budget, I was okay with dealing with the minor inconvenience of the noise and broken weight system. I enjoyed walking with my wife up and down the bay across the street. It's close to tons of stuff and hearing the bugle play the national anthem every morning at 8 was the icing on the cake. (It came from somewhere in the bay.... Maybe a patriotic ship in the harbor, or one of the many military bases.) I thought it was cool.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for sharing your experience about your stay with us , I'm glad you enjoyed breakfast along with our other amenities. We hope to see you again soon on your next trip to San Diego.

"Nice place"

4
06/02/2016

Stayed here for two nights in room 512. Room was nice and spacious. People complained about small rooms but we found them to be rather specious. Nice view of harbour, clean rooms with updated finishes. Some street noise from guests in pool and traffic but nothing too bad. Would stay here again. Beautiful area with good view of the marina. Staff were friendly and breakfast was good and free.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with Best Western Yacht Harbor Hotel. I am glad your experience was enjoyable and hope to see you again on your next trip to San Diego.

"It was okay"

3
05/02/2016

We looked at reviews and decided based on that we should stay here. It really was just okay. We stayed there for a week just to have some fun. They allow smoking in the pool hot tub area, which was disappointing. There are stains all over the sofas in the entrance of the hotel. Most of the front desk clerks had great costumer service but the ones who didn't were really bad. The best employee at the hotel was the breakfast host (lady). She is very helpful and friendly. The beds were okay comfort wise, a little on the more firm side. The bathroom area is small and cramped, which got old after the 1st day but they kept it nice and clean. It was a nice touch that they had apples out on the table in the lobby to grab whenever you like, as well as hot chocolate. Like I said it wasn't horrible or fabulous, it was just okay. I would stay here again if the price was right.

"clean and good location"

3
03/02/2016

I have stayed here multiple times over the last 2 years. Excellent staff, close too airport and excellent eateries within walking distance. They also offer a shuttle service to and from airport. Pool and hot tub is usually working

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for sharing your experience with Best Western Yacht Harbor Hotel. I am glad you enjoyed your stay with us and hope to see you again soon

"Sister vacation, enjoying the beautiful city of San Diego"

5
30/01/2016

Rooms and hotel were very clean. I was a bit concerned that traffic noise may be a problem as our room had a balcony and we were close to what seemed a busy street, but I heard nothing. The free breakfast was great. All of the staff were so friendly and really made us feel welcome. The view of the harbor is beautiful. We didn't use the outdoor pool but it appeared to be clean and well maintained. I would definitely recommend this as a place to stay.

"2 1/2 stars"

3
25/01/2016

So if you're looking for a reasonable priced hotel with a great location, then this is the place for you. The only thing is I wish it was more than just functional. Given the location you would think the rooms would be a little fancier inside and the tv would be bigger. On the plus side it has free parking and the breakfast is a full breakfast that's pretty decent. The only real negatives I found were as follows. One we were in a room with four people and we only had towels enough for one person. And our toilet would not stop running. So we had to keep lifting up the thing up the lid. It's not something you really want to do when you're staying at a hotel. Finally I kind of wish the had staff check the halls more often. Used towels and trash seems sit outside the rooms in the halls forever. The rooms themselves are clean, this is just about the crap that guests leave in the halls. Without the minor negatives, would have been solid three stars.

"Nice surprise"

4
22/01/2016

This hotel exceeded our expectations in every way. It is a very good value, good location close to the airport for those traveling. However, it is also convenient for those who want places to walk, find good restaurants, go to events at the military bases, and enjoy SD without all of the downtown expense and attitude. Excellent breakfast, free parking, friendly staff, clean facility. We live on a boat nearby and needed a place to stay when our boat was out for repairs. We will stay again and recommend to our visitors. We are frequently across the street at Pizza Nova, our favorite local restaurant for a quick meal.

"Airport shuttle! and Views."

4
22/01/2016

Nice stay in a busy location. I could not check in until after 5pm, so had to wait around for a few hours. However you can't beat the price for the location and view. Balcony was a definite plus. Sunsets!!!

"Very Surprised "

4
21/01/2016

First time staying at a Best Westetn property. We stayed a couple nights before flying home to Hawaii. Great location, nice staff, free parking, free breakfast and we were actually surprised that the room was actually decent. Loved that they had fruit and coffee out the entire day in the lobby. They have coin operated laundry which was great. So close to the airport, attractions and restaurants. My family and I had a really nice stay.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your comments about our many amenities Best Western Yacht Harbor has to provide. I am glad your experience with us was comfortable. We hope to see you again on your next stay in San Diego.

"Handy for the airport"

4
21/01/2016

Within 10 minutes of collecting a rental car at San Diego International Airport we had arrived at this hotel. Friendly and efficient staff. Room not huge but well equipped with fridge, microwave and coffee machine and the beds were especially comfortable. Very good complimentary breakfast.

"Lovely place to stay in January"

4
20/01/2016

We stayed in this hotel in January and mustsay it was a lovely hotel. The room was spacious and had ll the amenities you need for a break away. It also had a balcony ( but if you stay, as a higher floor,so you can see he harbour) The breakfast was good and went up to 10:00am every day,which makes it great for people on holiday. Also the jacuzzi as welcomed in the evening to relax after long walks along the harbour. They had coffee and Tea in the lobby and two large bowls of juicy red apples. Only one minor problem ,the pool was cold, so couldn't have a swim but we did sit outside to catch the sun.

"Hidden Diamond"

5
20/01/2016

We stayed during Christmas and New Years. Super clean rooms. Best hot breakfast, never seen such fresh and variety of breakfast choices. Excellent price and best of all super friendly staff. The staff took care of my little one while we had breakfast. Which was nice gesture from Best Western staff. We will be definitely be back when in this area.

"A delightfully efficient hotel, with a great yacht basin view"

5
15/01/2016

This Best Western was beautifully professional and efficient at check-in. Our check-in agent on Thu at 4.30p was perfect. Once your drive to the hotel parking lot, there is no level access to the hotel; steep stairs are tough. You need to first park on the side of the entrance to wheel in your bags. The room was very clean and organized. The breakfast area is small and crowded, but has all the essentials. The hot tub was delightfully hot.

"Just a bad Over All experiene"

2
14/01/2016

The check in staff was friendly. The guy who check us out was RUDE! Our car got broken into and the staff acted like it was no big deal. The room smelled and the carpets were so dirty and stained we wouldn't take our shoes off the whole time. We asked for a room with a view due to it was my husband's birthday but got the car port view instead and the room was right next to the car port and you could hear cars coming and going all night long. The staff (our room was that close to the lobby) was laughing so loud in the early morning that it woke us up. The food was ok, we didn't expect much. But, we were shock that in the 45 minutes we were in there watching the news and talking to other guest that we didn't see one staff member come in and check on things. The bathroom was actually MUCH bigger than the rest of the room. I know hotel rooms can be small, but a room on a cruise ship was bigger than this room. The only good thing about this hotel is the Pizza Nova across the street, being able to walk to the whale watching at H&M Whale Watching, and you can walked to the ocean and enjoy the sunset.

"Surprised at quality"

4
14/01/2016

I just stayed at Best Western in San Diego and was surprised at how nice it was. It was an older hotel on the harbor and I expected it to be run down from age. IT was not. It was clean and well cared for. The price was one of the best in the area and it was well worth it. I will definitely stay here again in the future.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with Best Western Yacht Harbor Hotel. I am glad your experience with us was enjoyable. Contact me directly at the hotel for any future reservation. We hope to see you on your next visit to San Diego.

"Comfortable"

4
14/01/2016

I arrived in San Diego a couple of hours before check in. Parking was free and the parking area felt very safe. The hotel staff had no problem checking me in and giving me a room a bit ahead of actual check in time. I had a king room, with a side view of the harbor. The room was nice but a bit small. It had all of the amenities including microwave and mini fridge. I will agree with some other reviewers about the traffic noise being quite loud at times. The bed was comfy with lots of extra pillows. They do have a small room off of the lobby offering a computer and printer use free of charge. Just a reminder that the hotel airport shuttle does not start before 7 a.m. So if you need to be at the airport earlier plan on a cab ride. All in all, I had a nice experience. I would definitely book again.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for being so detailed about your experience with Best Western Yacht Harbor Hotel. We are glad your stay with us was enjoyable and hope to see you again on your next visit to San Diego.

"Fantastic breakfast!!"

5
13/01/2016

This hotel was very clean and in a great convenient location to the airport, downtown San Diego and shopping. The staff was friendly and helpful. The lobby has bowls of apples and hot coffee available 24/7 and the free breakfast was the best breakfast we've ever had at a Best Western (and we use BW often). Full breakfast included eggs, bacon, potatoes, pancakes and all the other things you'd expect. They also have coin laundry onsite and 2 levels of free parking.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for sharing your experience with us, I'm glad you enjoyed breakfast along with our other amenities. We hope to see you again soon. Contact me directly for any future stays with Best Western Yacht Harbor Hotel.

"Friendly, Airport Shuttle by Appt"

4
12/01/2016

The lobby of this hotel is decorated with bowls filled with fresh red apples and a coffee cart with flavored creams and complimentary Hot Chocolate which was a nice treat! I stayed here three nights. My room was a bit small and faced a parking lot which was alittle disappointing which may be because I got a great price through Hotels.com. The complimentary breakfasts were wonderful which included hot and cold cereals, pastries, bagels, toast, pancakes, bacon, scrambled eggs and more. They serve TIL 10am on the weekends and 9:30 (which I didn't realize in the weekdays) so good to know. The staff was friendly & helpful providing walking directions to various shopping and a grocery store. The yacht harbor is across the street. The shuttle can be reserved to/from the airport within certain hours. The wi-fi seemed slow. There is a great Italian Restaurant across the street called Pizza Nova that delivers. Overall a comfortable stay. I would return although would ask for a room with a better view next time. Thank you.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with Best Western Yacht Harbor Hotel. We are glad you enjoyed your experience and for any future reservations please contact us directly. 619-224-3254

"Great hotel for family travel in San Diego!"

5
12/01/2016

The staff is friendly and helpful. The rooms have balconies and a microwave and refrigerator. The pool is heated. There are many choices for breakfast items. The location is great. Great value for the price.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with Best Western Yacht Harbor Hotel. We are glad your experience was enjoyable and hope to see you again in the near future.

"Fairly good Hotel"

4
12/01/2016

This isn't fancy, but it is clean and close to the harbor. We walked across the street and saw fishing & sailing boats. Also very close to the airport. The shuttle bus drivers were kind and friendly. We only stayed the 1 night on our way home from Arizona, before our early morning flight out of San Diego.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for sharing your experience with Best Western Yacht Harbor Hotel. I am glad you enjoyed your stay with us and hope to see you again soon

"Enjoyed our stay"

5
12/01/2016

View from the room looked over the yacht harbor. Staff was friendly and beds were comfortable. Breakfast was the typical hotel breakfast. Had a lot of different choices including a pancake machine that made fresh pancakes to order.

"Loved The Location"

5
12/01/2016

We liked our stay and would revisit this facility again. Few complaints, but overall had a great vacation. Great food close by and a safe area to walk in. The view of the harbor is beautiful and we like that it is close to the airport and rental car facilities.

"Nice location"

3
06/01/2016

Small room, and at $155 without a harbour view I thought it was a little tired and overpriced. Point lomas area is, however, quite pleasant, and there is easy access to downtown. Breakfast is a scrum, so get there early, or skip it altogether. Don't get a room near the ice machines. A Boeing 737 engine test bay would probably run quieter!

"Ticks all the boxes."

4
06/01/2016

Looking for an inexpensive, well-located, clean bed for a few nights in San Diego ? This hotel ticks all the boxes. Our room was large, modern, spotlessly clean with a pleasant ocean-facing view. Like most BW hotels there is a simple but adequate breakfast. If offers shuttles to and from the Airport ( only between 7.00am and 5.00pm ), and the cruise terminals. The staff are friendly and keen to please. The adjacent harbour front makes a pleasant early morning stroll/jog.

"Clean and good service"

4
31/12/2015

This was a nice hotel to stay because it is in a good neighborhood and centrally located. It was right next to the harbor with gorgeous views . rooms were nice and it was quiet. I liked that it was a straight shot to coronada island and other places downtown

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for staying with us here at Best Western Yacht Harbor Hotel. We are glad you enjoyed your room and our location, hope to see you again soon.

"Spacious and Clean"

4
30/12/2015

My family was exhausted after spending 3-hour drive to Seaworld on a cold and rainy December day. We checked-in at 7:30pm and was greeted promptly at the desk. I asked for a higher floor but not too far away from the elevator because my mom has knee problems. I was NOT disappointed. Even though it was only on the 4th floor, the room has a king and a queen bed fit for a big family, a bathroom sink is outside so you can use it while someone is using the toilet or shower. The balcony is facing the street overlooking the harbor. You can barely hear the outside when the door is closed. Breakfast room is a bit small but we were early so we enjoyed the food. Checking out is a breeze. All in all, our stay was good and relaxing.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your comments about your stay with us. I'm glad you had a great experience during your visit to San Diego. We hope to see you again soon.

"all we needed and more"

4
28/12/2015

Stayed here for 9 days from dec.3 to 13. Room was on 5th floor facing harbor. Decent views of harbor. Had 2 queen beds...room was large compared to different establishments we stayed at. Front staff was very friendly and accommodating. Breakfast was beyond many....egg dishes, hash browns, bacon, make your own pancake machine, and all the other fixings...better than some restaurants...very friendly breakfast and housekeeping staff. Had an overflow room for breakfast facing pool. Close proximity to buses, and good eating places. Only small issue we had was the odd morning we had a sour smell coming from bathroom sink. Was excellent having a oversized bar fridge and microwave. If in area will probably return. We had excellent WiFi the whole time we were there

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for taking the time to write a review on your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Great Location, services and view"

4
27/12/2015

We got a good rate on our pre-Christmas lodging. The breakfast served each morning was huge with many options. Excellent way to start the day. The Lobby desk staff was helpful. Rooms were small but, served our needs. Free parking in undergound space was convenient except for the need of an elevator for carry luggage up to main floor. Enjoyed walking along the wharf, right across the street!

"Perfect location"

5
26/12/2015

Room clean. Had great reading lights and outlets for electronics. Good wall hair dryer. Nice TV. Appreciated refrigerator and microwave. Like the fact apples, coffee, tea & hot chocolate in lobby. Breakfast consisted of cereals, sweet rolls, bagels, egg dish, potatoes, juices, coffee, milk and tea. Special machine that made two small pancakes at a time.

"Hotel with easy access to all of San Diego, with free and plentiful parking"

4
20/12/2015

Good location with undercover free parking. Easy access to I5 and to downtown, located 5 mins drive from the airport. Jimmeys restaurant and bar on the opposite side of the road provide for local dining. Well run hotel, well maintained. Self service breakfast included in the price although we had too many commitments to sample it on this occasion. Rooms well furnished in a mid priced hotel.

"Nice view, poor problem solving"

2
19/12/2015

I was in room 512 and had a great view. At first we were impressed. However, we were woken by a screaming baby next door in 511. The occupants chose to stay in the room and try to hush the child, who went on for over an hour starting at 12:30 am. We finally called the front desk after hearing another couple swearing in the hallway very loudly about the baby. We chose a nicer resolution path and asked them to either move the family or us. They moved us to room 606,...where we passed a Pot party room which was smelling up the hallway...and was loud, and entered a nice FREEZING COLD ROOM with the sliding door to the balcony that would not shut and/or lock properly and broken thermostat...(it was 34 degrees outside) . We went down stairs and again asked for another room. Instead of agreeing, the lady told us how about if they just go try to fix the problems...and we keep that room. We had to be at the airport at 4:30 am, Needless to say, our disrupted sleep , including two night time room changes, and no offer for reimbursement and an argument to resolve it we will not be going back to this BW hotel. As you see from my other reviews we usually very happy with BW hotels and would gladly recommend them...but the way in which this hotel chose to handle this was not appropriate.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
I would like to apologize for the inconvenience.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Not what you want for holidays"

2
19/12/2015

Read a lot of good comments about this hotel but I don't feel that right. This hotel isn't cheap. For winter holidays, just 20 more dollars, you should stay in holiday inn express just next to it , or 40 more for a 4 stars hotel near the beach will be worthy. Room : clean but nothing else. The bed is so-so. Climate control can't heat up the room. There is no view on lower level. The balcony is cute but noise of the street is loud. 2 stars room. Wireless : bandwidth in room is poor. You may connect for only few minutes but be kicked out soon. You can't really use internet in room at night. Location : Good. You can't expect you see the beach view when you wake up. However, it does near to airport and major sight seeing area. I can give 3 or 4 stars for location. Service : There is no business center. A front desk servant says they could help copy but copy machine doesn't have enough toner. One front desk servant is really nice just like other comments and willing to help visitors. But the other servant at front desk is not willing to share much or help or even just to answer your question. Breakfast : it provides only the basic. The juice beats expectation and comes a better quality. But I would suggest you eat outside in a nearby restaurant if a good breakfast means to you.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Where is the harbor view"

3
15/12/2015

The hotel room was fine. The breakfast was poor. Most importantly, the hotel was advertised as "a view of the harbor from every room", and we got a sad view of the parking lot. Since we arrived at the hotel pretty late, we did not ask for another room.

"Weekend with Friends"

3
14/12/2015

The hotel is in a great spot. Make sure you get a room on the 4-6 floor for a view of the harbor. We were in a harbor view room on the 3rd floor and could see an inch of it! The hotel is close to the tram station and about 20 min walk, I think. Skip the breakfast and eat out in one of the wonderful restaurants in San Diego.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for taking the time to post your review about your experience with Best Western Yacht Harbor Hotel. Your feedback helps us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Great location and customer Service!"

5
12/12/2015

The Staff is really nice and helpful. The Manager Travis really wants to make sure your stay was comfortable. Love the shuttle service and park and fly option. We had a great experience here! Would definitely stay here again!

"Nice and quiet"

5
09/12/2015

Breakfast is great. The staff always had a smile. Close to downtown/airport. We really enjoyed our stay. The airport shuttle driver was 3 minutes late when we were leaving... other than that, it was a seamlessly great experience.

"Great value and location"

4
08/12/2015

We visited over the Thanksgiving holiday. The experience at this hotel was positive, the staff is excellent, the location convenient, rooms comfortable and clean. Free parking and self-serve breakfast are a plus. Overall, a very good value. I would stay here again.

"Better than I could have imagined! Went above and beyond!"

5
07/12/2015

We were in room 411 (Booked two queens facing the harbor and as a bonus our room was a king and a queen.) Beautiful view, sit on the patio and watch the sunrise or set or relax inside in the comfort of the room. The rooms are clean and the beds comfortable. The breakfast in the morning was great, coffee was even delicious not that gross hotel coffee. The refreshing pool was much needed after a day of touring. The staff.... on checking in we asked for a crib, the crib was in our room before we even got there! Breakfast everyday greeted with a smile and tasty food. Our tablet broke, we threw it in the garbage and when I got home I had a message on my phone letting us know that they found a tablet and wanted to make sure we didn't forget it. (I have NEVER had amazing service like that, from cleaning staff to the person who called AMAZING!) There are plenty of things around the hotel, restaurants, a Ralphs grocery store, gas station, bank, basically anything you could need within 4 blocks. I have NO complaints about this hotel, the staff are amazing, the rooms clean, free breakfast, free coffee and apples all day long, free wifi that actually works, free parking, quiet and a great location.

"Very good value"

4
03/12/2015

We booked 2 rooms here twice (either side of a short trip away) with myself and my wife and our son and his girlfriend. The staff kindly gave us free parking whilst we left our car. The rooms were very good and clean both times with plenty of space and the view from the city room on the top floor was fantastic, especially seeing the sunrise. The breakfast was excellent and the staff friendly. Our only complaint, which we discussed with the staff at the time, was that our second room was really close to the ice machine and vending machine. One of them was extremely loud and caused my wife some sleep loss. We weren't entirely satisfied with their response that 'no one had complained before'. However, this hotel offers extremely good value for money compared to hotels closer to the city and there plenty of facilities close by. Quite a few new bars and restaurants along the wharf and very near to the offshore angling boats. The hotel also has a free airport shuttle that only takes 5 minutes.

"Very quiet and relaxing"

3
28/11/2015

Free continental breakfast in the morning and free coffee, plus basketful of apple all day, nothing could beat that. I am a huge coffee drinker so I appreciated that service so very much. I wish there was some little store I can buy foods inside the hotel, there was none. No restaurant no bar. There are plenty of stores around though. Closest supermarket was Ralphs. Even though it is right in front of the yacht harbor, I did not get the room with the “water” view….I only had street/parking view. Room is very small, I expected a bit bigger. Bathroom is super small, and I had a hard time to navigate through. Also I could not turn up the heater so I was freezing the whole time, I was old…The refrigerator (which is nice to have!) was in the bathroom, right where you are supposed to hang the clothes, so basically, refrigerator took the whole space and there was absolutely no place to hang clothes on, that was a bummer. They also have a microwave/coffee maker in the room. Very small fitness room, with 3 cardio machines. It was cozy. Poo/Tab was in front of the hotel. I wish there was an entry to pool/tab, from inside the hotel, but there was none. Only way I could get in was from outside the lobby. Bed was comfy, and every room seems to have patio, you can sit outside, which was super nice. My hair dryer had some “white” long hairs tangled up and they were nasty….They were definitely NOT mine. My hair is black. I usually do not bring any shampoo/conditioner. This hotel has 2-1 shampoo / conditioner in one bottle only, not the separate bottles. I kind of wanted conditioner…

"Don't Book if Arriving Late or Departing Early"

2
28/11/2015

It started out poorly and got worse. Although advertised with shuttle service, their shuttle only runs during normal business hours - 7A-5P. When we called on our late arrival, we were abruptly told that there was no shuttle and to take a taxi. It should be noted on the website that this is the case. Check-in went smoothly. Our room was close by and that was a plus. At least it was until we walked in. The carpet was badly stained. The we tried the beds. They were extremely hard. Since we were only there overnight, I didn't make a big deal out of trying to change rooms as we thought others would have the same type of beds. When we booked the shuttle for the next morning, I asked to speak with the manager about the hours as we had a reservation for our return with a late arrival and a very early departure. The agent was helpful in giving me the manager's phone number as he wouldn't be in until after we left. Breakfast is served early and that's a plus. The automatic pancake machine looked interesting, but the 2 pancakes that it gives are about the size of half dollars and they're rubbery. The omelets that were brought out were so overcooked that they were brown and crispy. The bacon and other items were fine. When we went to get the shuttle, I ask the agent on duty about the beds and wondered about them being so hard. He said that the room may have different beds than other rooms. When I mentioned how hard they were and that it didn't give us much sleep, his only response was "Sorry 'bout that." We're trying to find an alternative for the return trip as the additional cost of a taxi from and back to the airport more than outweighs the savings of staying at the Best Western Yacht Harbor.

BWYacht, General Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Dear Terri, I am sad to hear that you did not have a great experience during your recent visit to our hotel. With that being said, I have located your upcoming reservation and upgraded you to one of Member Preferred rooms. I hope that you will allow my team and I another chance to make this a better experience. Regards, Matthew Vieira General Manager

"ok stay"

3
26/11/2015

No problem with cleanliness or bed comfort - very good. Bathroom vanity very small. Hair dryer only worked on low (didn't know this until I needed to dry hair after shower - took much longer than normal). Also, the security bolt was broken. They would have moved us to another room, but my companion was already in bed. We were offered additional points for our inconvenience. Location was convenient to the airport.

"I would Stay at this Location Again!"

5
25/11/2015

Great staff, very helpful. Really clean rooms. Beautiful view of bay and great location. Very good value for the price. The only drawback was we need transportation to Humphreys by the bay for a concert but the shuttles do not travel that way. It was walking distance but in heels and dressy attire, it was a challenge but the walk was very scenic.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
We are glad you enjoyed your stay with us and hope to see you again soon. Thank you for taking your time to write about your experience. We appreciate your business.

"Location and service"

4
22/11/2015

Across from a lovely harbor this charming small hotel has a friendly staff to it's good value. Excellent location close to the airport with free parking and breakfast this is a very good choice and a good value.

"Great Place to stay on the Bay"

5
22/11/2015

Great place to stay before and after a cruise. Free parking included for up to 7 days and free shuttle to the cruise terminal. Driver to and from the terminal very helpful and friendly. Great restaurants right across the street. Easy walk around the bay.

"So close to airport"

4
18/11/2015

This is a great place that is so close to the airport and with shuttle service to and from. A really nice, free breakfast with almost anything you want, including pancakes! Nice pool. And a balcony...I love a balcony.

"Clean/Good Value"

4
16/11/2015

I would recommend this hotel and it's convenient location to anyone looking for an alternative to the higher priced options closer to downtown San Diego. The hotel was clean, staff pleasant and helpful, breakfast included with views of the harbor.

"Try Other Hotel before you consider this one"

2
13/11/2015

bathroom is very small, problems with their sanitary sewer piping system, toilet clogged twice during our stay. Not worth the money we spent. the only bright thing is the property was close to our event that we were there for. If they had a Hilton brand in that area I would have stay with them. this was a big mistake staying at this Best Western.

"Party Central"

1
12/11/2015

We were in SD for a family wedding 10/29 thru 11/3. Room above us had a weekend party.. I suspect they were from the local Marine base down the street. both Friday & Saturday day & night we heard furnature moving heavy footsteps. talking loudly on the balcony. We informed the front desk in Friday a.m. When they called the room they were told that they had the radio on & were dancing. We left to go to the Zoo. Came back to change for the rehersal dinner still hearing noise up stairs. Still noise that night but tollarable. We could fall asleep. Saturday more sightseeing Changed for wedding that night. came back to room @ 10 but when it didn't stop and the party was in full swing @ 3:30 a.m. my husband went to the front desk asking for something to be done..They sent the custodian up to get the people off the balcony and to quiet down. I had a migrane so I took a sleeping pill. Sunday we drove to Brea to see family. Hotel called me on my cell to see if we expected to stay another night. I said yes evidently had made a mistake on the reservation..Travis Ford Mgr. told me it would be full rate for the room. I asked if there was something he could do to reduce the rate..As we are members of AAA we got a few dollars off. I expected some consideration for the unpleasentness we had endured. We were not the problem but was treated that way. I suspect that this kind of thing happens often there as they have signs in the elevaters refering to "if you have any problems please tell the desk we don't want a bad rating" Lack of customer service. Not a family friendly hotel. If you want to party this is your place.

"Good Stay"

3
11/11/2015

We stayed here for four nights from 5th to 9th of November. During check-in there were two female members one was really friendly, but the one with glasses was very rude and did not show any friendliness or respect at all, we also seen her being quite disrespectful to another customer as they had booked through booking.com. The positives are the rooms are cleaned to a good standard and have nice views if you stay harbour side.

"Well presented - comfortable stay"

4
11/11/2015

Pleasant 3.5 star in a pleasant position. Staff helpful, room clean and well looked after. Mildly disappointed at the harbor outlook, as it did not live up to the impression I took from the booking information.

"Great staycation"

5
09/11/2015

Well needed day off at a great price,,,,, the stay was perfect , besides the coldness of the day staff. Value was great, in my book this is what we paid for 1. Great location 2. Awesome room 3. super duper bed, tv and internet 4. Breakfast that feed well enough to keep us full all day. 5. $120 bucks,,, AYKM,,,, I spend more than that on coffee in a day! Best western should change its name to best value on the west side of San Diego

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Your business is very important to us and we value your feedback. Here at Best Western we like to Provide guests a valued experience with all of our superior amenities and excellent customer service. I would like to thank you for choosing Best Western Yacht Harbor Hotel and taking time to post your review. We hope to see you again on your next Stay in San Diego

"Great place to stay before a cruise"

5
04/11/2015

Love this place. Our flight arrived at 9am. Called for a a shuttle and Travis at the front desk was waiting for me with paperwork to check-in. Because we were Best Western Rewards members we were upgraded to a harbor view. Just across the street are restaurants on the harbor. We highly recommend Jimmy's American Tavern. Upscale tavern, delicious onion rings and the best prime rib dip and fish tacos. Too much for one meal. Waiter packed the left overs up including eating utensils and napkins to bring back to the Best Western where we stored the food in the room fridge. So good cold we didn't need the room microwave. Great night's sleep and friendly shuttle service to the port for our cruise. Definitely staying here again if we cruise out of San Diego.

"Perfect For A Pre-Cruise Stay"

5
29/10/2015

We stayed here for one night prior to our cruise. It is centrally located to the airport, cruise pier, and attractions. The shuttle was included from the airport and the cruise pier so no added expense for that. Maya and Danny were very friendly and welcoming. They were also very knowledgeable about the area when we asked about restaurants that we could walk to. The room was clean, the beds comfortable. The breakfast was very good with a few hot items. We enjoyed sitting out on the balcony with our coffee in the morning. We would definitely stay here again and would highly recommend it.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for your response we at Best Western Yacht Harbor are very happy that your stay was enjoyable and we hope to see you again soon

"Would love to go back!"

5
28/10/2015

This was a wonderful hotel for a solo travelling lady. I enjoyed the pool daily and was very pleased with the location on the harbor with it's many dining venues and places to walk to. The front desk was welcoming, fun and helpful. The views of the harbor and downtown at sunset were wonderful.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for choosing Best Western Yacht Harbor Hotel. We are so pleased to hear your stay was satisfactory and we hope to see you again soon

"Better than expected!"

4
27/10/2015

Definitely best to pay a bit extra or even ask for a free upgrade (they give them) to a harbor view room. It really enhances your stay to watch the boats in the harbor and bay. There are six floors (we were on the fifth, which was great - the higher the better). Our room was spacious with great bedding (mattress, several pillows, soft sheets), and we had two chairs (a club chair and a comfortable desk chair). In addition we had a small terrace with two chairs (perfect for a glass of wine at night). The hotel is clean and well kept with freshly painted walls, nice drapes, clean carpet, blackout drapes, microwave, fridge, large flatscreen TV, clock/radio, separate vanity, shower/tub combo. Plenty of places to set or store your "stuff." Breakfast is included: ham and scrambled eggs, potatoes, toast, bagels, pancakes, muffins, pastries, oatmeal, cereals, yogurt, coffee, tea, juices, milk. The breakfast room is small but it adequately handled guest turnover and food was constantly replenished. The location is very good, just minutes away from the airport, water activities, Balboa Park, and downtown. There's a busy road in front, so earplugs will guarantee you a good night's sleep. (I slept from 10-8:30!) The staff is very friendly and helpful, lots of free parking, a spotless large pool, fresh fruit and coffee in the lobby 24/7. Great wifi too. Across the street are two highly rated restaurants by the water: Jimmy's and Pizza Nova (several more nearby.). Considering everything I consider this hotel to be a real good value. No cons as long as you have earplugs.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you for choosing Best Western Yacht Harbor Hotel as your place to stay while in San Diego. Also i'd like to thank you for the feedback on how great our amenities Thank you for your time

"False Advertising and Street Noise is horrible"

2
24/10/2015

Expedia shows this hotel as excepting dogs. They do NOT! They did let us keep our service animal with us for an evening, but it was clear, we were not welcome. This is the second time we have stayed at this hotel and will not be back! Stayed in street facing room overlooking harbor (most do) and the noise was constant all night long. Between the rattling of the ice machine every hour of the night and constant street traffic ALL night with the 5-6am motorcycle racing out front, absolutely horrendous to find rest here. The pool is SMALL and exposed to passerbys on the street. If you don't want your children/wife exposed to the world in the suits, do not stay here. To top it off, what a crumby excuse for a breakfast. At this cost, I expect better. Powdered eggs and dry frozen potatoes? Come on Best Western!

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
I would like to apologize that your stay with us wasn't up to your satisfactory .Unfortunately the Expedia website was reviewed and nowhere on the site does it say we except pets. I sincerely apologize about the inconvenience. while we don't experience road noise very often we provide sound canceling machines for your next stay with Best Western Yacht Harbor

"Quality stay at a moderate price"

4
24/10/2015

Chose the BW Yacht Harbor as the suggested hotels were full. However, I found the staff welcoming and the room refreshingly fine. Breakfast was very ordinary but you get what you pay for. Proximity to quality restaurants right across the road was a bonus. Would stay again.

BWYacht, Front Office Manager at BEST WESTERN Yacht Harbor Hotel, responded to this review
Thank you so much for choosing Best Western Yacht Harbor. We encourage hospitality and pry ourselves on excellent customer service. We hope to stay with us again thank you for your time

"Great Value and Convenience"

5
23/10/2015

The hotel facilities and staff are excellent. The location is very convenient for San Diego attractions, and the price is a very a good value! The shuttle service was on time and very helpful. There are several good seafood restaurants within a short walking distance, and the marina and fishing boat services are just across the street and very interesting to observe.

"Great Location"

4
22/10/2015

We have been searching for a hotel that is near downtown and the beach and I believe we have found it with this Best Western location. The hotel is very nice inside and out. It is on a busy main street with makes it convenient to travel to Mission or Pacific beach but also downtown and Shelter Island. There are great places to eat within walking distance also. The staff was very friendly and helpful. A full breakfast is served each day and is well attended by hotel guests. The rooms are clean and each has a small lanai with furniture. A big bonus is plenty of free parking.

"Clean room"

4
21/10/2015

My family and best friend stayed there last Labor Day weekend. The room, bathroom and linens were clean. The breakfast was ok; had a balcony facing the San Diego Bay and it was close to most of the places (and restaurants) we planned to visit. I would recommend it to others.

"Great for cruise stay"

4
21/10/2015

Hotel staff was friendly and room was clean. Breakfast was delish. Great hotel if you have cruise, shuttle to and from harbor was free and I was able to leave my car at under ground hotel parking. We will definitely stay here again even if we don't have a cruise

"great location"

4
21/10/2015

very good food choices across the street from the hotel. excellent location for seeing san diego sights.the staff is very helpful and will give you directions to any where you are going. the ,location is near the airport as well.

"Cruise Hotel by Harbor"

4
19/10/2015

Great and simple, front staff and shuttle were great. We used the hotel as our stop before cruise and left our car parked there for the weekend. We had no problems, breakfast could've been a bit better but overall great for the value price I got on Best Western website plus points on reward program.

"Worth the Money"

4
17/10/2015

Hotel off the beaten path but it is well worth the price. Rooms are clean, linens changed daily and you get a balcony. Beds are very comfortable, microwave and refrigerator are also very clean. Breakfast is good, not great but included in with the price of room. Pool not huge but clean and always enough chairs for all customers. Also included with the price is the complementary transportation to and from the airport. Best thing about the hotel is the staff, they always provided excellent directions to all the places I wanted to see. I used public transit for my entire stay and in 5 days the total cost of my transportation was 49.50. All because of the excellent info provided by Best Western Staff.

"Room 111 Dirty"

1
16/10/2015

We came here as a family of 4. With 2 children. We were given room 111. It was handicap accessible, which was fine because it was convenient for our stroller, BUT the carpet was visibly stained in every area of the room and the bathroom floor had dirt stains which showed it was not recently mopped. I also seen that the towels had black stains on it also. The beds were new and "looked" clean, but it probably didn't have clean sheets being that the rest of the room was dirty. Best Western is usually a reliable hotel and clean, but this location was a true disappointment! Especially because we had children! How can the staff be so lazy and heartless. I knew there were other rooms available because the people that checked in after us had upper storey rooms. Beware of room 111, it is filthy and noisy!

"Affordable."

4
14/10/2015

We stayed there with my 2 teenage boys and they offer free breakfast!! that right there is a sold with 2 teenage boys. they have a big bowl of apples in the lobby and coffee, and their coffee is actually pretty good. the only thing i didnt care for was the maintaince man who was sweeping the parking garage, he gave me several dirty looks and made me feel uncomfortable when I ran into him in the breakfast area. this only was my last day that i stayed. but the rest of the staff super nice,

"Recent stay"

5
13/10/2015

My daughters and I came to San Diego for a college graduation and for a couple of days of relaxation at the beach. We chose this hotel for their location and positive reviews. Our stay was very comfortable and enjoyable. The hotel offers a good breakfast selection, fast WiFi, complimentary underground parking, a beautiful pool area and a perfect location walking distance to restaurants, shops and the harbor. The staff was very friendly and helpful. I am looking forward to my next stay at this hotel!

"Best Western Yacht Harbor Hotel, San Diego CA."

4
13/10/2015

Great place to stay, especially for anyone going on a Cruise. They have a free shuttle to Cruise terminal and to the Airport. A very serviceable free breakfast and a nice swimming pool! It's an older building but the staff do their best and are very helpful. If you need fancy, go ahead and pay more at a fancier place. Only down side is the in room Wi FI, works ok but slows to a crawl by 10pm.

"Vacation for two"

3
12/10/2015

This hotel has a great location on the San Diego harbor. We were very happy with the area and check in went smoothly. The room was good once they fixed the leaking toilet. The maintenance guy was there right away and it was just the seal around the tank that needed repair. Our room was clean and gave a partial view of the water. The free breakfast was good. We ate there most mornings having the breakfast pizza on bagels and the pancakes. The pool was a nice feature as it was 85 - 90 degrees for the 4 days we were there and we used the pool in the afternoons. They have towels at poolside so you don't need to take the ones from your room. The front desk staff was friendly and the maid service was very good. The issue we had was with the doors for the stairs. Both doors were locked so there was no way off the floor if the elevator wasn't available. We told the front desk clerk immediately as this is a fire code violation. She called the maintenance person and he proceeded to check the doors. We left for the day of sightseeing thinking it would be fine. Our room was located right across from one of the fire doors so we checked it upon our return that evening. Still locked. We lodged our complaint with the hotel manager the very next morning and he assured us it would be taken care of as they had just been through their inspection. Again when we returned to the hotel the door by our room was still not opening but the one on the other side of the hotel on the third floor was finally unlocked. If you decide to stay here, please don't stay on the third floor. I can assure you the fire escape door isn't working yet. We spent 4 nights there and lodged three complaints with the staff and nobody could fix the door.

"Don't bother"

2
12/10/2015

Booked in the hotel using reward points, wished we hadn't bothered. Got upgraded to a harbour facing room despite asking for a quiet room. Can't sleep now between the noise from the pool directly below and the main road, front desk staff completely unhelpful despite asking to move rooms. Don't waste your money stay somewhere else, I certainly will be.

"Recent stayt"

5
10/10/2015

I came to San Diego to attend my daughter's graduation from college with my two daughters and my grandson (2 yrs) We decided to stay at the BW Yacht Harbor Hotel due to the proximity to her graduation, the Airport and of course, the beach. Our visit was perfect from check in to check out. The staff is very attentive and friendly. I was especially impressed with Maya as it was her second day at the front desk. I would highly recommend this hotel for leisure or business travelers.

"Very Nice Hotel"

5
07/10/2015

This is a very nice hotel. Close to downtown San Diego and even closer to the Airport. Even though it was close to the airport, I heard no airplane noise at all. Nice rooms with nice view of the bay and all the fishing boats. Great pizza across the street and lots of fish and seafood restaurants close by. Underground parking but the roof leaks badly so don't leave your sunroof open.

"Concert trip"

5
06/10/2015

Clean, great view and location. Breakfast was above normal average continental breakfast and very tasty. Room 611 was fabulous with great views and comfy bed. Staff were helpful and friendly. Traveled to San Diego for a concert at Humphrey's and the location was perfect for us.

"Balancing act"

4
30/09/2015

This hotel has a great location, not downtown which i like, but a short non freeway drive to all attractions in SD. Pleasant stay but like all larger hotels... too many guests means longer wait times at elevator (5th floor), stairs only allow exit out the building. Breakfast room was too compact for the number of uses. Street noise penetrates the sliding glass door which made for a nice amenity. Room was smaller than most BW i stay at, but this is crowded southern California. This part of SD is a bit slower pace than the Gaslamp quarter or downtown. Its a matter of the lesser of the evils, not a bad place for the money. Book online and save big...

"Anniversary Weekend Saved By Hotel Manager"

5
29/09/2015

We had reserved a first floor room for my handicapped husband, but when we arrived they only had a second floor room for us. Manager Dabron came to the rescue and found us one on the first floor. The location of this hotel is perfect! Close to restaurants and a short drive to all the places we wanted to visit. Had a wonderful get-away weekend.

"good value for harborside"

4
29/09/2015

Very good staff, both service and housekeeping. Good breakfast buffet with many choices to consider. They kept the food well stocked and the area was cleaned constantly. The pool area was very clean and the only downside was that i

"Great Experience"

5
28/09/2015

I got the room, view and bed I requested for my family of three. We had a beautiful view of the harbor but I was a little bit bummed I couldn't see downtown due to a stairwell blocking that view. We were on the fifth floor though and had a view of the pool which was helpful when our 15 year old son went swimming and I was able to call down to him when I had a question for him. Our son came with us at the last minute so we had to add on a rollaway bed and that caused no problem at all. We left the hotel, shortly after checking in and when we returned, the bed was there. The room and rest of the hotel was clean and inviting. The staff were friendly and helpful. The room was hot when we first arrived but the air conditioner worked perfect and cooled it down in little time. Our son used the pool and swam alone (for the first time in his life) for the entire time he was there. The pool temp and condition was perfect and he said it was nice and he really liked it. Even though the hotel was sold out, we never felt like it was crowded and never heard our neighbors. We also found parking in the covered lot on both nights we arrived back late. The breakfast was just ok. It is a continental breakfast though so in that vein, it was normal. However, it was very clean in the room and pleasantly decorated and arranged. They had a separate dining area for overflow or if you didn't want to be in the room with the food prep and television. The staff were friendly and helpful. Overall, we had a wonderful stay here and I'd definitely return to the same location to stay overnight again. The highlight was walking out onto our balcony, on the last morning we were there (on a Sunday), to the view of the harbor with The Star Spangled Banner playing on speakers nearby, just loud enough for me to get misty-eyed. Beautiful moment.