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Best Western Hotel Cabrillo Garden Inn, San Diego

4.0/5  - basé sur 306 notations.
840 A Street, 92101-4613, San Diego, United States - See map

Centrally located in downtown San Diego, adjacent to Symphony Hall, just minutes away from Gaslamp Quarter, the downtown San Diego business district and famous Horton Plaza shopping mall, the Best Western Cabrillo Garden Inn is perfect for families, couples and business travelers alike. Stay at this charming San Diego hotel and you'll be in the heart of a thriving, exciting and fun city. Explore downtown San Diego by indulging in decadent restaurants at the nearby Gaslamp District, shopping at Horton Plaza shopping mall and Seaport Village, catching a game at PETCO Park, seeing a concert at San Diego Copley Symphony Hall or attending a conference at the San Diego Convention center - home of the world-famous San Diego Comic-Con and Fancy Food Show®. And with convenient access to Southern California's 163 Freeway and other nearby freeways, Best Western Cabrillo Garden Inn guests can enjoy attractions, like SeaWorld®, the San Diego Zoo®, Balboa Park, famous Old Town San Diego and local beaches. After exploring everything that surrounds this boutique downtown San Diego hotel, unwind in spacious, well-appointed accommodations - each of which comes complete with cable television and free wireless high-speed Internet access. Other amenities at this 100% non-smoking San Diego downtown hotel include a complimentary continental breakfast each morning and self-parking - based on availability - for just a $15 overnight fee (oversized vehicle and trailer parking is not available). Guests staying at this hotel in downtown San Diego for business reasons will also appreciate on-site limited business services and a close proximity to the San Diego Convention Center, USS Midway Carrier, Cruise Terminal, Marine Corps Recruit Depot, downtown San Diego business district and more. Book a stay today at the Best Western Cabrillo Garden Inn - a world-class downtown San Diego hotel that offers all the comforts of home and an unbeatable location! Enjoy your stay.

Best Western

Hotel Cabrillo Garden Inn

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Hotel advantages

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 306 guest reviews
NOTE ISSUED
Excellent
128
Very Good
114
Average
48
Poor
10
Terrible
6
REFER TO NOTICE
Business Business
61
Couples Couples
97
Family Family
66
Friends getaway Friends getaway
29
Solo travel Solo travel
19
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Wet Days in SanDiego"

3
10/07/2018

The Cabrillio Motel, was easy to register with a nice guy at reception to greet us,the room was quite small though,just off the very small car park, all the normal facilities were on hand though,breakfast, although minimum was attended and nice,thank you, nothing to do with the hotel, but it the weather was quite wet, spoiling our visit somewhat, The staff here were very helpful with directions and informing us us places to view. An average Motel in a strange way but nice to settle in the big city.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Bertie16, It felt good knowing that you had a wonderful stay despite the weather. Service is our top priority and I'm glad that you experienced it during your stay. We hope to see you again.

"Very nice old city vibe"

4
04/06/2018

Surrounded by new urban buildings, this hotel/motel is a diamond in the rough. The exterior is clean, quaint, and the grounds are lush with flowers and shrubs in the small space the hotel occupies. Our room was clean and bathroom has been updated with modern fixtures. The room, including the bathroom, is very small with little room to spread out. I wasn't impressed with the mattress. It seemed to be either old or poor quality...maybe both. The included breakfast wasn't fancy or abundant with choices but the quality of the items provided was very good. All in all this hotel is very clean and the employees we encountered were very nice. Price was right for location, quality, and amenities.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi fadedbjulejeans, Our entire team would like to thank you for staying at our property. We apologized for not exceeding your expectations. We will use your reviews for us to improve on those areas. We hope you consider staying with us again.

"Small but cozy"

5
21/05/2018

The staff was fantastic, the room small but adequate, location not to bad and the room was very clean. I would definitely go back to this hotel again. Nice eating places within walking distance and close to cruise port and airport.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi BarbaraZ8341VR, I would like to thank you for staying at our property. We appreciate your feedback and we are glad you had a wonderful exeprience with us and the entire team. We are looking forward on your next visit to San Diego.

"Just what we needed"

4
05/05/2018

A dated Spanish style hotel that is kept clean and nicely decorated complete with a small table and chairs on the walkway outside the rooms. The rooms are small but comfortable and parking is limited at $15 a night. Free breakfast is included, but there are only two tables in the breakfast area inside and it was too cold to eat on the outside tables. The staff was friendly and informative. The location was great; close to the zoo, the Gaslamp district, and the Midway and seaport village. A very nice hotel at a reasonable price in a great location…a win, win, win.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi RU4NJ, Our entire team would like to thank you for taking the time to write a review on your recent stay at Best Western Cabrillo Gardn Inn. It felt good knowing that you had a wonderful experience. We hope to see you again on your next visit to San Diego.

"NOT THERE"

1
16/04/2018

I had called ahead to advise that we would be late in arriving. When we arrived, no one was there to receive us. I called their phone number. NO ANSWER. WE are in dispute over billing. I will not pay for what I did not get.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Ms. Lori S., We did our investigation on this matter. Yes, I agree you were not here because you went to a different property as we cleared this matter to you last Sunday. Hope all is well.

"Amazing Quaint Hotel"

5
05/04/2018

We were very pleased with this quaint hotel in the heart of San Diego. It is a small boutique hotel The room was clean, fresh, and the furnishings certainly fit the ambience that they are trying to achieve. Gardens and planters were lush and well kept and really added to the atmosphere. You could sit outside your room amongst the planters and shrubs which was very pleasant. Staff were excellent. Everything was very easy. Breakfast was perfect with fresh fruit, lots of variety. We highly recommend this facility.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Parkes322, It felt good knowing that you had a pleasant stay and received a wonderful service from our entire team. We always strive to make our guests feel welcome and comfortable. We appreciate you taking the time to write about your experience. We hope to see you again.

"Very nice stay"

5
02/04/2018

The rooms are small, the bathroom and closet space are small, but it is very nice. The room was very clean and comfortable. The service was amazing. The breakfast was really good, fresh, even has vegetarian options. (Almond milk included!) Would definitely stay again.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Deanna B., We would like to thank you for choosing our property as your home away from home. We appreciate your feedback. We hope to see you again.

"Great Place to Stay, walking distance to the Zoo and Aerospace Museum"

5
01/04/2018

Fantastic place to stay. Free filling and tasty hot breakfast with an attendant. Although limited on-site parking, when we called that we would be checking in late, the staff saved a spot for us and even guided us to the spot, when we arrived! What a welcome surprise after a long and tiring drive from Northern California. Clean, quiet, informal atmosphere great for all types of guests, especially family. We recommend this highly! Economical and a great place to stay. Centrally located, walking distance to the gaslamp district, San Diego Zoo and the Aerospace Museum, and lots of food places around.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi, We are very pleased to know that you had a wonderful stay at our property. Thank you for your feedback and taking the time to write an excellent review. Rest assured that we will continue to provide a satisfactory service to all our guests. We are looking forward to your next visit to San Diego.

"Nice - would stay again"

5
22/03/2018

We booked on the same day through the BW call centre and the consultant assisted us to get the best price possible - very helpful. We enjoyed our stay very much and wouldn't hesitate to recommend it to others. Thank you BW Cabrillo Garden Inn - we walked out of a different hotel within minutes of checking in and into your welcoming facilities instead. You saved our stay in San Diego! Very clean all over, very comfortable beds with super soft linens, and a well equipped ensuite. The complimentary breakfast had a surprisingly broad range of offerings (much, much more than we expected) and also included an almond milk alternative as well as fresh fruit. The location is perfectly placed between Balboa Park and the centre of the Gaslamp Quarter. Parking is additional but was very easy to manage and not exorbitantly priced given the area.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi, Our entire team would like to thank you for a wonderful feedback. We really appreciate it! We are glad that you had a wonderful stay and enjoyed the area..We hope to see you again in your next visit to San Diego.

"Personal and easy"

4
08/03/2018

After several big hotels, this stay was very "easy". Car parked outside the room and personal service at the front desk. The room and bathroom was a little small for family of 4, but clean and cosy. Short walking distance to the Gaslamp District.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Mr. OleSvendsby, Our entire team would like to thank you for staying at our property. It it good to know that you had a wwonderful stay. We apologized for not exceeding your expectations about the room size. We hope tpo see you again on your next visit to San Diego.

"Nice Surprise!"

4
05/03/2018

The room was very nicely appointed and updated. The staff was wonderful, polite and helpful. The location turned out to be better than I expected and was central to activities as well as the conference center.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Our entire team would like to thank you for staying with us and we appreciate your feedback. It is good to know you had a wonderful stay and received a very satisfactory service from our staff. We hope to see you again on your next visit to San Diego.

"Hidden Gem"

5
28/02/2018

My husband and I stayed here in late Feb for two nights. We had never been to San Diego before but it was easy to find off I 5 and yet downtown. Easy 5 min drive to the zoo and the Midway Museum and aircraft carrier. Walked down a few blocks to the Gaslamp Quarter for dinner. The staff were great , good breakfast and nice rooftop patio. Would highly recommend fir couples

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Kadecd, We would like to thank you for choosing our property. It felt good knowing that you had a wonderful stay. We appreciate your feedback and we will be looking forward on your next stay.

"Cute hotel"

5
29/01/2018

I have stayed here twice and it was always a great stay. Very friendly staff, and clean rooms. It's very cute and quiet and has a nice roof top lounge area. I love all the plants and the general "vibe" of this hotel. Oh yeah, and free breakfast is always great!

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Ms. Selena L, Our entire team would like to thank you for staying with us once again. We appreciate your loyalty to our property and for a wonderful feedback. We are glad that you enjoyed your stay and received a great service from our staff. We look forward on your next stay at our property.

"Morning"

3
08/01/2018

Good breakfast! I said good breakfast, that should be enough-why insist on 200 letters when all I have to say is good breakfast yet you insist that I take the time to enter 200 letters-your room was good this review stinks. I am tired typing now is this 200?

Y_Chen, Manager at Best Western Cabrillo Garden Inn, responded to this review
On behalf of Bestwetern Cabrillo garden inn,we would like to express our sincere thanks for staying w/ us..Thank you and hope to see you again..

"thank you BW Cabrillo, San Diego"

4
02/01/2018

everyone from the office management - sonny & olivia - to the staff - carlos & olga - to the housekeeping ladies - jackie and rocio - is helpful and nice at the BW cabrillo in san diego. due to unfortunate circumstances, i ended up having to extend my stay to 2 1/2 weeks which included christmas, but everyone at the BW was so nice and the accommodations so safe and satisfactory, i did not have to worry. may thanks to all who work at the BW cabrillo in san diego.

Y_Chen, Manager at Best Western Cabrillo Garden Inn, responded to this review
On behalf of Bestwestern Hotel Cabrillo garden inn,we would like to say THANK YOU for choosing to stay with us..It was a pleasure to have you as our guest and we truly look forward to your next visit..

"Excellent hotel at walkable distance to Gaslamp quarter"

5
01/01/2018

Clean rooms, excellent service. Would stay again while Victoria San Diego. It is close all major attractions in San Diego. Perfect stay for couples and also family. The hotel offers parking space although is paid.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
we are glad that you express your wonderful experience / us..Hope to see you soon

"Very Nice, Quaint Hotel"

5
18/12/2017

The small 30 room hotel is nestled within walking distance to just about everything downtown San Diego. The rooms are quaint, very clean and comfortable. Hotel receptionists are truly friendly and helpful. Very nice, but very small breakfast room. Overall this hotel is a gem. I would recommend it in an instant.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Briansz6804ZE, We would like to thank you for staying with us and we appreciate your feedback. e hope to see you again on your next visit to San Diego. YChen

"Another Great Stay"

5
17/12/2017

This is the greatest place to stay in San Diego nestled in among giant buildings but with a cozy, home atmosphere. Staff is always warm and welcoming and go out of their way to make your stay the best. Great TV too for down time with two Hallmark Channels and TCM in addition to other great channels. Location perfect for Symphony Hall and other destinations.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Ms. Linda R., Our entire team would like to thank you for staying with us and we appreciate your feedback. It felt good knowing that you enjoyed your stay. We hope to see you again.

"Comfortable stay"

5
02/12/2017

I like this hotel because it is very quiet and their beds are very comfortable which provides a good night sleep. On a business trip I always need a reliable intetnet connection and Best Western Hotels provide a reliable internet connection.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Mr. Juan, We are happy to know that you had a wonderful experience at our property. We appreciate your feedback and we hope to see you again.

"Charming Spanish Colonial-Style Hotel"

5
15/11/2017

The Best Western Cabrillo Garden Inn was a delightful surprise, and full of charm, comfort and character. I admit: I had been expecting a somewhat anonymous chain hotel, but this one is a lovely two-storey Spanish colonial style with red tiles and plants everywhere. Breakfast was mostly outside, and there were painted tiles in the flooring. The first and second floors are accessed by outside walkways (a huge novelty to this Canadian) and had little seating areas throughout where you could just relax among the flowers. (The views are largely of the parking lot, but so well-greened with flowers and plants that I didn't mind.) There is a rooftop patio that is perfect for relaxing - again, with plenty of plants, and some comfy patio couches. Just by luck, we were assigned room 216, a corner room, which was particularly nice as it had a bit more space, a big round table and two windows. Breakfast as yummy and the staff were friendly, the rooms were sparkling clean and had all the regular comforts you could want. Everything downtown in San Diego is walkable from here: the conference centre is about 35 minutes, as is the USS Midway. Balboa Park is a short walk in the opposite direction. And it's just around the corner from Hodad's (amazing burgers!) and Valentine's (great Mexican food). (Seriously: if you're in San Diego and you're not a vegetarian, you have to try Hodad's. I think I had a religious conversion.) All together, we liked this hotel better than the fancy hotel on the harbour where our travel companions stayed (and paid substantially more). This hotel has more character and charm - and reflects the history of the region so much better.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Mr. W Brown, We would like to thank you for staying with us. It felt good knowing that you enjoyed your stay and we appreciate that you liked the Spanish-Colonial style of our property. We are glad that your received an excellent service as well from our staff. Rest assured that we will continue provide above and beyond experience for all our guests. Again, thank you and we appreciate your feedback.

"Girls Trip!"

4
10/11/2017

In the hub of the Gaslamp district; walking distance to eateries & culture. Clean room, cute corner Location, near freeway, & friendly staff. Parking, breakfast & Wi-Fi included which added to the value. Thanks for a great stay!

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Girlstrip, Our entire team would like to thank you for stayiing with us. We appreciate your feedback and it felt good knowing that you enjoyed your stay. We hope to see you on your next visit to San Diego.

"Best Western Cabrillo Garden Inn"

5
31/10/2017

I was staying in San Diego for the week for a conference. I had a wonderful experience at the Best Western. I slept great, the rooms were clean and the beds very comfortable. The staff was welcoming and helpful. The location is walking distance to the Gaslamp district, but on the east side, and it a little grubby compared to the area around the convention center. However, I felt completely safe walking to and from the hotel. There is a mini fridge, a comprehensive and delicious breakfast buffet (compared to other three star hotel free buffets), and nice roof top terrace. If I had one tip for improvement, there would be more counter space in the bathroom and room. Overall, I would happily stay there in the future.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Kaitlynaliseg, I would like to thank you for taking the time to write a review for our property. We appreciate your feedback and will work hard to where we fall short. We are glad that you had a wonderful stay. Hope to see you on your next visit to San Diego. Best! YChen

"Friendly staff, Comfy bed."

5
27/10/2017

Staffs are very friendly. Bed and pillows are comfortable. I stayed on 2nd floor and some area of the floor in front of the bathroom made noises, which may be disturbing for one who stayed at 1st floor.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Mr. Birdkom, We appreciate your feedback and our entire staff would like to thank you for staying with us. We are looking forward to your next visit to San Diego. Best! YChen

"Liars and Cheats"

2
08/09/2017

Things promised at the time of reservation were not available. Parking and breakfast sucks. The hotel staff was not helpful, may be should not be in hospitality business. The location, if you want to be near gas lamp district, is the only positive thing about this hotel

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Mr. Madveshm2017, Thank you for writing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best! YChen

"Clean and comfortable"

3
05/09/2017

This hotel is convenient, pleasant, clean and comfortable. The staff are friendly and accommodating. The rooms have been updated with nice decor. Cons: rooms are very small and dark. Bathroom is small and toilet is situated so poorly that anyone over a certain weight will have trouble squeezing in there. If you're visiting and need just a place to crash, you'll get your needs met. WiFi and breakfast decent. Expedia usually has a good member rate on this hotel cheaper than BW.com.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Ms. BridgeMomLosAngeles, On behalf of our entire team, I would like to apologize for not exceeding your expectations. We value youe feedback and this will give us an opportunity to improve in those areas you mentioned. I hope that you will consider staying with us again in your next visit to San Diego and consider giving us a chance for a better and superior service. Best! YChen

"4 day stay in Cabrillo Garden Inn"

5
27/08/2017

Service, value, cleanliness and location was great. We loved the breakfast. The room and specially the bathroom is very small. The hotel is walking distance from all the mayor attractions in San Diego.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi FranksH4268ID, Thank you for statying with us and for writing a positive review for our property. We may have some flaws but we will consider your feedback and this will give us chance to improve. We hope to see you gain soon. Best! YChen

"Great value in a great part of town"

5
23/08/2017

I had a great experience and decided to sign up for the rewards program based on my stay here last month. the gaslamp district is just a stone's throw away and it was very easy to get around on foot, and cheap to uber

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Juanaangelicae, Our entire team were glad to know that you had a wonderful stay to our property and thank you for joining the rewards membership. We appreciate your feedback and we hope to see you soon. Best! YChen

"Excellent hotel at amazing price!"

5
12/08/2017

We stayed one week and really appreciate our stay. Carlos at the front desk was very helpful in guiding us during our journey in San Diego and surroundings. The room was always clean. The staff very kind and helpful. The terrasse on the roof is great! The location is amazing: By car or Uber, you can get easily everywhere. If you like walking, you can easily get everywhere within the city. We recommend strongly this hotel which is quite economical.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Ms. Chantalv642, It felt good knowing that you had a wonderful stay and a great experience to our property during your stay. We appreciate your positive feedback and we hope to see you again on your next visit to San Diego. Best! YChen

"Amazing"

5
10/08/2017

I'm out of words. Just the welcoming from the staff, he went out of his way to show us recommendations in the City (areas to stay away from and recommendations according to our intrests). It's beautiful with all the small lights and vegetation (it feels like a peaceful suburbia, a oasis in the middle of the City). Parking is CRAZY affordable, 15$ a night. The stylig of the rooms feels a bit like staying at my grandparents house, in a guestroom. For this price, so close to the downtown restaurantstreet, me and my friend couldn't be happier. (Tierd of stressful and robot-like staff and all-around lack of personality that you get in the bigger and much more expensive hotel complexes) Now I am sitting outside my room and just feel blessed.

"Cabrillo Inn"

5
02/08/2017

A very nice hotel downtown by the Gas Lamp section. Great location and close to the airport. The staff was very courteous and the room was spotless. Ease of access to and from I-5 is good. Close to the zoo and Sea World and many more sights from the beach to historical sites.

"Great place to stay"

4
07/07/2017

Small room but spotless. Decent breakfast--typical fare for hotels. Great location for restaurants--within walking distance so no need to search for parking. Possible to walk to Broadway Pier (1 mile) and to walk/jog to Balboa Park (1+ mile). Would stay there again.

"Good location"

3
26/06/2017

Good location. Room was well maintained and was clean. The air-conditioner should be upgraded. The bathroom was very small with a very small toilet. The breakfast was adequate. Nice sitting areas in front of the rooms. There should be help with getting luggage upstairs or a ramps for the second floor rooms.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Ms. Mattie B., Our entire team would like to thank you for your feedback. We value our customers input for improvements. It is good to know that you had a wonderful stay with us. We hope to see you on your next visit to San Diego. Best! YChen

"Immoral hotel management"

1
11/06/2017

Called Best Western Cabrillo Inn with explicit request to make a reservation for a room as alternative option, asking hotel staff member if I'd be incurred any cost if I canceled the room on the same day. Staff member explicitly confirmed that I could cancel without any charges. Booked another (preferred) hotel and canceled within a matter of hours on same day (within a few hours even). Thinking all is fine, the same staff member calls back to say that after discussing the cancellation with his hotel manager, a cancellation fee will be incurred. After filing a complaint with Best Western, it turns out the hotel manager denies that the first conversation never happened (so basically implying I'm a liar), and passing the mistake of the staff member onto the customer. After raising this concern with Best Western, no-one takes responsibility. Extremely poor customer experience.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Mr. Wouterjansen, Thank you for your recent review for our property. We already responded to the Customer Care case filed on this matter . The case has been closed. Best! YChen

"business and fun"

5
28/05/2017

I like the location. Close enough to walk to the city, but far enough to be quiet. Room is clean and breakfast is very good. The best part was the staff. They are extremely polite and helpful. They went above and beyond to make my stay so comfortable.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Mr. Sam, We would like to thank you for writing a wonderful feedback for our property Best Western Cabrillo Garden Inn. It felt good knowing that you had a wonderful stay. We hope to see you again on your next visit to San Diego. YChen

"Great Front Desk/Great experience"

5
17/05/2017

It was last weekend that I had an emergency here in San Diego and I wasn't sure what to do I turned to this hotel and I was met with Carlos at the front desk who was amazing and not only helping me get settled in but also making me feel the comfort that the hotel Stauffer. The hotel was very clean very peaceful very Serene and it's definitely a garden situation two thumbs up I would recommend this place to everybody

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Alpha M, We would like to thank you for staying with us and we appreciate your feedback. It felt good knowing that our staff provided you an excellent customer service. We hope to see you again on your next visit to San Diego. Best! YChen

"Amazing staff"

5
12/05/2017

Extremely friendly staff and the rooms were clean and cozy. The hotel was in the perfect location for us, walking distance from Petco Park and Gaslamp and only a mile drive from the zoo. Breakfast had a good selection and everything tasted great!

Y_Chen, Guest Relations Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi 554lklu, Our entire team greatly appreciate your feedback about your recent stay at our property Best Western Cabrllo Garden Inn. We are glad to know that you had a wonderful stay. We hope to see you again on your next visit to San Diego. Best! YChen

"Comfortable stay"

3
11/05/2017

Our stay in this hotel was very comfortable. It wasn't noisy. The room was a lot smaller than I thought it would be but the beds were comfortable and we were literally just there to sleep. The only issue we had was parking. There was no parking in the hotel so we had to park our car on the street which I didn't like but at least we didn't have to pay the parking fee which was nice of them.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Mr. Francisco, Our entire team would like to thank you for staying at our property Best Western Cabrillo Garden Inn. It felt good knowing that you enjoyed your stay with us and we apologized for the limited space for Parking. I hope this will not hinder you from staying with us gain. We hope to see you on youe next visit to San Diego. Best! YChen

"Nice stay"

4
13/04/2017

Extremely Clean Hotel. Beds a little soft. Nicer older hotel with a good hot breakfast. Bathrooms a little small but extremely clean!! Near Gaslamp area so no need to drive anywhere!!! Staff very friendly and quite helpful.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Mr. Charles M, Our entire team would like to thank you for taking the time to write a good review for our property Best Western Cabrillo Garden Inn. It felt good knowing that you had a wonderful stay with us. We hope to see you again on your next visit to San Diego. Best! YChen

"Downtown Ready"

5
10/04/2017

This location was great, visually appealing from the outside and everything you need inside. Parking is tricky but if arriving after 6 street parking is free. Parking is 15 dollars so not really a deal breaker

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Dear Alain B, Thank you for taking the time to share a wonderful experience about your recent stay at Best Western Cabrillo Garden Inn. Good to know that you had a pleasant stay. We would love to have you back and our entire team is looking forward on your future visits to San Diego. Best! YChen

"Pleasantly surprised!"

5
10/04/2017

Driving into the small parking lot of the hotel, I wasn't sure what to expect. It looked like they really tried to give a garden feel to it with hanging succulents and different plants all around. I arrived at 11, too early to check in but they let me park in their lot for the $15 (wish it were included),. The parking area is small but backing in helps. I have a Jeep Cherokee and had no problems. The room was small but clean and cute. I was there for a bachelorette party and fake diamond rings were hidden around the room, so I can attest to the cleanliness since 9 girls looked for rings in almost every inch of the room. One downside of the hotel was being woken up a couple different times by sirens and honking but it is the downtown area. Breakfast was very nice- pancakes, sausages, eggs, different breads and muffins, cereal, yogurt, granola, fruit, almond milk, teas and coffee. There was a waffle maker but I didn't see batter. The woman working in the breakfast area was very efficient and helpful. They had a nice little seating area outside and tables and seats outside some of the rooms. The hotel was walking distance to everything we did, maybe a 10 min walk. I would stay again.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Ms Ana N, Our entire team at Best Western Cabrillo Garden Inn would like to thank you for staying at our property. It felt good knowing that you had a wonderful and pleasant stay. We look forward for your next visit to San Diego. Best! YChen

"Cute place to stay!"

4
02/04/2017

This building is old, which means that the rooms (especially bathrooms) are very small but super clean and comfortable. Staff was helpful and friendly. Close to our planned activities. Would stay there again.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Hi Ms. Kristi B., Thank you for the wonderful feedback for our property Best Western Cabrillo Garden Inn. It felt good knowing that you enjoyed your stay with us. We hope to see you again in your next visit to San Diego. Best! YChen

"Stayed for 5 nights and would stay again"

5
30/03/2017

Lovely little hotel with nice, clean rooms and facilities. Excellent front of house staff. Carlos was so helpful in terms of the city, what to do and how to get around. 10 minute walk to the Gaslamp area.

Y_Chen, General Manager at Best Western Cabrillo Garden Inn, responded to this review
Dear Ms. Sara S., We appreciate your feedback and thank you for staying with us at Best Western CabrilloGarden Inn. Our entire team were very happy that you had a wonderful experience while staying with us. Hope to see you again on your next visit to San Diego. Best! YChen

"Charming little motel in the middle of city"

5
29/03/2017

My family of 4 stayed here in a family room, and we loved our 2-night stay. The folks at the hotel are friendly (esp. Carlos is really chatty and immensely informative!). The quaint and charming motel just kind of sticks out in the midst of modern buildings in the area, and yet is very quiet even though it sits at a small junction. Our room is spacious and comfortable, but it lacks a microwave. Location-wise the BW is pretty central. Gastown is within walking distance. Balboa Park and the bay as well if you have strong legs, or it's just a quick Uber ride away. The trolley station is just 2 streets away. Breakfast area is small, but the spread and quality we found above the average motel we've stayed in. Wifi is reliable and free. Overall BW Cabrillo Hill punches above its belt for the price bracket it is in.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear WeeKee, Our entire team would lile to thank you for staying with us at Best Western Cabrillo Garden Inn and we appreciate your feedback. We strive to give the utmost experience to each and every guests. As for the microwave, we have one at the breakfast room for everyone to use anytime. We hope to see you on your next visit to San Diego. Best! YChen

"Convenient location and offering good basic accomodation"

3
28/11/2016

The hotel is next to the downtown hip area (gaslamp) and was very clean. It has more of a boutique hotel feel with a reasonably good breakfast. The room tended to be on the smaller side but it was sufficient for a short stay. The staff was friendly and the front desk attendants were always ready to help. There is a fee for parking on the premises. Also just opposite the hotel there is a convenient mini-mart for essentials

"Good place for conferences participants"

5
17/11/2016

Friendly stuff, clean rooms, fast WiFi, good breakfasts, close to public transport stops and downtown. Everything was good for conference participant. Only my room was dark, so it was necessary to turn on light even during daytime.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Hi 993viacheslavv, We appreciate you feedback to our property Best Western Cabrillo Garden Inn. We will look into the issue that you encountered and rest assured this will be taken cared of. It felt good knowing that you enjoyed your stay with us. Again, thank you and hope to see you again in your next visit to San Diego. Best! YChen

"Overrated"

2
26/10/2016

The only reason this hotel is charges what it does is because it's in a prime location. I found and killed a couple of baby roaches in the bathroom. There were mold stains on my pillow case (after I slept on it...yuck)! The breakfast wasn't so bad but the floors and tables were sticky. Cleanliness is definitely not on the top of their list. We checked out the next day, paid a little bit more at another hotel with much better service.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Hi dnahc408, We would like to thank you for staying on our Property at Best Western Cabrillo Garden Inn. Your feedback is important to us. I apologized about the roaches in the bathroom and cleanliness concern. I already talked to maintenance and housekeeping staff about your concern. And did a follow to make sure the utmost importance of cleanliness. As for the roachs issue, nothing has been reported to us and if known we could have resolved your concern. Just the same, I do apologized. We hope you still consider us in your next visit to San Diego. Best! YChen

"Accomodating "

5
16/10/2016

I booked this hotel last minute and showed up hours before check in. The man at the front desk (I dont know his name) was welcoming and friendly . He was extremely accomodating and allowed me to check in early with only a 15 minute wait while housekeeping finished cleaning the room. The room itself was very clean including the bathroom and the bed and pillows were comfortable. This hotel is centrally located close to everything you could ever want to do in downtown San Diego. I would stay here again.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Hi Amy V, We would like to thank you for taking the time to write a positive feedback for our Property at Best Western Cabrillo Garden Inn. We are glad to know that you enjoyed your stay with us and received an excellent service. We hope to see you again. Best! YChen

"Charming hotel in a great location"

5
15/10/2016

I have stayed twice now for business at Best Western Cabrillo Garden Inn and had a great experience both times. If you're looking for super modern facilities, this probably isn't the place for you. But if you're looking for a hotel with charm that is clean, has friendly staff and is in a great location, then you will enjoy your stay here. I highly recommend it!

Y_Chen, Front Office Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Hi Hope G, Our entire team's goal is for our client to come back beacuse of the excellent service we provided to our guests. We are really happy to know that you had a wonderful experience at Best Western Cabrillo Garden Inn. Hope to see you in your next visit to San Diego. Best! YChen

"fat pillows"

5
13/10/2016

Great hotel except for the fat pillows.. Most hotels now use fat pillows. They hurt your neck. Give the guests skinny pillows and if they want a fat pillow, they can pile them up. But you can't make a fat pillow skinny.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Hi James, Our entire team would like to thank you for statying with us at Best Western Cabrillo Garden Inn. It felt good knowing that you had a wonderful stay with us. We appreciate your feedback. We hope to see you again in your next visit to San Diego. Best! YChen

"Great Location and Great Service"

5
30/08/2016

Nice little hidden gem. Walking distance to the Gaslamp district, Little Italy, the pier just about anywhere you want to go. Also a few blocks to San Diego's transportation stops, stations including Amtrak.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Hi Ms. Suzanne D, Thank you for taking the time to write a positive comment for our Property Best Western Cabrillo Garden Inn. Your comment is important to us to be able to see which area we need to improve on. Again, we appreciate for staying with us and it felt good to know that you enjoyed your stay with us. We hope to see you in the near future. Best! YChen

"small hotel surrounded by big buildings"

4
21/08/2016

The most expensive room I have stayed at with Best Western. Beautiful outdoor landscaping, older building that looks to have been remodeled recently. Small bathroom with a big shower. very Expensive and limited parking. But that's an issue any where near downtown San Diego.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Recy H, Thank you for taking the time to post a comment on your recent stay at Best Western Cabrillo Garden Inn. Your comment is very important to us to be able to improve and provide a good service. It felt good knowing that you had a wonderful stay. Our entire team is looking forward on your next visit to San Diego. Best! YChen

"Great Value and Location"

5
21/08/2016

Excellent location; walking distance to Petco Park, Gaslamp Dist., and saturday morning Farmer's Market. Clean rooms, friendly staff. Rooftop patio is a nice place to cap off the evening viewing the city.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Sue V, Thank you for taking the time to write a wonderful comments to our Property Best Western Cabrillo Garden Inn. Your comments is important to us and it felt good to know that you experienced excellent service during your stay. Our entire team is looking forward for your next visit in San Diego. Best! YChen

"Great location"

4
09/08/2016

This was conveniently located near all the sights. The rooms were clean & comfortable. Like many hotels of this era it could use some updating for more outlets for electronics. An outlet at the nightstands would be helpful for using your laptop on the bed. This could be easily remedied with a light fixture w/ an outlet in it

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear arlynnh543, Thank you for taking the time to write a review for our Property Best Western Cabrillo Garden Inn. We value your comments and suggestions for us to know where we fall short and it gives us the opportunity to improve and provide an excellent service. Again, thank you and hope to see you on your next visit to San Diego. Best! YChen

"Unexpected"

5
04/08/2016

I saw a couple bad reviews and was scared after I booked my nights here. But then the unexpected happened. This is a really good place to stay. It has parking, breakfast. The personnel is really good. Maryha in the mourning is always aware, if you need something she is there ready to serve you. Also Carlos the recepcionist is very proffessional and willing to provide the best service. He oriented me on good places to eat around the city and showed me some good places of interest. If i have to come back to San Diego this will be my option to stay again.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Mr. Gerardo I, Our entire TEAM would like to thank you for taking the time to write a wonderful review for our Property Best Western Cabrillo Garden Inn. It felt good knowing that you enjoyed your recent stay and provided you with excellent service. Rest assured that we will continue to do the same to each and every guest. Again, thank you for the inspiration and we hope to see you again on you next visit to San Diego. Best! YChen

"great weekend getaway! "

5
18/07/2016

this was a great little hotel for our weekend getaway! at the time of booking the receptionist was awesome in letting us know parking was very limited and instructed us to come to the hotel first before going to the zoo to get our parking permit for the weekend! we were able to check in early and get our permit. the hotel was clean and quiet. the walkway balconies were cute with a table and chairs for seating outside your room. the hotel is perfectly placed a few blocks from Petco park, the Gaslamp Quarters, a few min drive to the harbor and the Zoo. theres a little liquor mart right across the street for convenience and a ralphs store a couple blocks down the street. the only issue we had was the AC was under the window blowing straight into the side of the bed so in order to get the room cool we had to keep the curtains open and keep adjusting it upwards which left little privacy when people walked by. overall the hotel was great and i would def stay here on our next trip!

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Mcruss125, Our entire team would like to thank you for the good reviews for your recent stay at our Property Best Western Cabrillo Garden Inn. It felt good knowing that you enjoyed your stay and that we provided you the best quality service that each and every guest deserves. Again, thank you and hope to be of service on your next visit to San Diego. Best! YChen

"Restful night after July 4th celebration."

4
13/07/2016

If you are looking for something fancy Cabrillo Garden Inn is not for you. However its convenient location, nice, accommodating staff and tastefully decorated rooms left a pleasant impression with us. We will stay there again!

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Lookingtosee, Our entire Team at Best Western Cabrillo Garden Inn would like to thank you for the wonderful reviews on our Property. We're glad to know that we provided excellent service on your recent stay. We are looking forward on your next visit to our Property. Best! YChen

"Little Gem"

5
12/07/2016

This hotel is hidden among the high-rises in downtown San Diego, but it's worth the find. Rooms were clean and well decorated. Staff was attentive and helpful. Property is within walking distance of the Gas Lamp district and Petco Park.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear T293XImarkb, The entire Team would like to thank you for the wonderful reviews for our Property best Western Cabrillo Garden Inn. We always make sure that we provide excellent customer service. We are very glad to know that you appreciated our efforts. Also, the easy access to mostly visited areas around San Diego. We hope to see again in your next visit. Best! Y.Chen

"Mister Inbetween"

4
07/07/2016

Good people, well maintained in an out with thoughtful landscaping that lives up to it's name. Plenty of restaurants in the area, as well as symphony, civic center, and city hall : check it out, and you will be pleasantly surprised.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Mr. David Hugh, Our entire team would like to thank you for the good reviews for our Property Best Western Cabrillo Garden Inn. We always strive to give the best and quality service that each and every guests deserves. It felt good that you enjoyed your stay with us plus the great location that gives you the easiest access to everything. Again, thank you and we hope to see you again in your next visit to San Diego. Best! YChen

"watch out for trouble"

2
30/06/2016

Had problems with the plumbing and homeless. The staff was not helpful and did not give us any reason to return to this location ever. the night staff was helpful as much as they could but the management did not care at all.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Hi Mr. Raymond R. I would like to thank you for your feedback on you recent stay in our Property Best Western Cabrillo garden Inn. And I would like to sincerely apologized for the plumbing issue that you had during you stay. We always strive to give the best service to our guest and I apologized that we did not exceed your basic expectation. I would like to extend an invitation to you and your family next time you travel to San Diego and I will extend a special discounted rate. I look forward to hearing from you soon. Best! YChen

"great staff"

4
04/06/2016

Have stayed here twice and have been pleased. Comfy, clean , and the staff is great. Olga is very helpful. Breakfast has a nice selection. will stay again. close to horton plaza and gaslamp. very convienient

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Hi Debahrke, Thank you for taking the time to give a very good feedback. Rest assured that we will always provide an excellent service to each and every guests that stays in our Property. Again, our entire TEAM would like to thank you for being a loyal customer. Hope to see you again in your next visit to San Diego. Best! YChen

"Great downtown Location"

4
28/05/2016

Nice value for a downtown Inn. Easy walk to bus lines and many downtown areas. The front staff was so friendly and helpful. The breakfast was just fine and we enjoyed the roof top seating. Rooms were old and needed updating but were charming and clean.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Hi Mz_Lz, We would like to thank you for the wonderful reviews for our Property Best Western Cabrillo Garden Inn. We are glad that you had a wonderful stay with us. We also appreciate your suggestions and will look into that matter. We value our guest comments and concerns to be able to achieve the best quality of service and amenities. We hope to have you again on your next visit to San Diego. Best! YChen

"great stay"

5
18/05/2016

We were very pleased with the friendliness of the staff and their knowledge of San Diego and the help they gave us. the breakfast was awesome with great selection every morning that was different foods.The rooms were very clean and great location for our purposes.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Hi Mr. Gary J., The entire TEAM at Best Western Cabrillo Garden Inn would like to thank you for the inspiring review for our Property. It is always a pleasure to provide extra ordinary service to all our guests. We hope to see you soon on your next visit to San Diego. Best! Y. Chenn

"Cozy on Cortez Hill"

4
15/04/2016

I was impressed with this clean and cozy little gem. It appears to be a well done renovation of an old travel lodge type motel. Rooms very quiet. Didn't really notice the construction on the adjacent street. The breakfast was excellent and satisfying and the breakfast area, I'll say it again, cozy. Not a luxury hotel but most certainly adequate.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Hi Michael N., We would like to thank you for the excellent review for our Property; Best Western Cabrillo Garden Inn. It felt good to know that you had a wonderful stay with us. Our entire TEAM will always strive to provide excellent quality of service. We look forward to having you again on your next visit to San Diego. Best! Y_Chen

"Best Customer Service"

5
14/04/2016

Excellent customer servive. Staff goes out of their way to make sure you are comfortable and have everything you need. rooms are clean, parking is available. Love the free wi-fi worked great. Near gas light district so everything is available and close by. Can walk to any attraction downtown

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear 897royceb, The entire team at Best Western Cabrillo Garden Inn would like to thank you for the inspiring reviews. We are pleased to know that you enjoyed your recent stay with us. We always strive to give the utmost customer service that every guest deserve. We hope to see you on your next visit to San Diego. Best! Y_Chen

"Best little hotel in San Diego"

5
29/03/2016

I travel over 100 nights per year on business. I accidentally stumbled onto this hidden treasure in San Diego. Extremely clean, comfortable, and nicely equipped. Super friendly and service oriented staff. Not at all what I expected with a budget hotel. This is a real gem. I'll stay again on my next trip to San Diego. Although It's a mile walk to the convention center, Its a walk through the Gas Lamp District and I really enjoyed the extra exercise and fresh air. San Diego isn't a bad place for walking.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Hi Mr. Michael H., Thank you for taking the time to write a very good review for our Property Best Western Cabrillo Garden Inn. We are glad that you enjoyed your stay with us. Our Team would like to thank you for choosing us as your home away from home. We will be expecting you on your next visit to San Diego. Best! Y.Chen

"Not that great"

3
16/03/2016

We stayed here for one night since we were attending a concert at the San Diego Civic Theatre... close walk to venue, which is nice. As far as the room, the bed itself was comfortable but pillows were these little half pillows that were a little too hard--Breakfast was not great--Potatoes had a strange flavor and eggs tasted off. Will not be back. In addition, suggest a microwave in the rooms-- Usually a staple in a Best Western / Holiday Inn Express type hotel.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear LMRD, Thank you for taking the time to write a review in your recent stay at Best Western Cabrillo Garden Inn. We are apologized that we fall short with your expectations. Your satisfaction is important to us and we appreciate your feedback to give us the chance to improve and to ensure we offer a better experience to our guests in the future. Best! C. Yann Gen. Manager

"A little charmer"

4
11/03/2016

Small but charming little place in the business district of San Diego. If you need to be in the area, this is the perfect spot. Staff delightful. Rooms small but clean and include amenities you would expect - safe, refrigerator. Added bonus - within walking distance of Gaslamp District where you will find innumerable restaurants, bars, live music, and so much more. Felt safe, as well.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Thank you for your comments regarding your recent stay at Best Western Cabrillo Garden Inn San Diego. We are happy to know that you had a wonderful stay and we provided all the amenities that you needed. And the hotel location made it easier for you to have access to the main activities in San Diego. Thank you for staying with us and we are looking forward to your next visit in San Diego. Best! Y.Chenn Gen. Manager

"Great location, reasonably priced"

4
08/03/2016

It's a small two story hotel surrounded by new high rise buildings. It's in walking distance (about 6 blocks) of the Gaslamp Quarter. We had the room on the east end of the first floor, and the bathroom was the smallest I've ever seen in a hotel. The new flooring that was being installed in the other rooms on the first floor looks like a great improvement over the rug in our room. The breakfast was typical of a Best Western, and they had a good selection with limited space.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Mr. Jim P., Thank you so much for taking the time to write a review after your stay at Best Western Cabrillo Garden Inn. We are happy to hear that you enjoyed your stay with us. We apologized that the size of the bathroom that you had did not meet your standards . We passed it on to our in-house maintenance Team to look into that matter. Looking forward to your next visit to San Diego. Best regards Y.Chenn Gen. Manager

"Great little Hotel"

5
06/03/2016

We always stay at the Cabrillo Garden Inn when in SanDiego. It has a great location and feel safe. It's pretty comfortable, clean and has a welcoming ,helpful staff. The breakfast is fresh with a selection of items. It's in walking distance of the Gas Lamp Quarter and trollies/buses.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Jim G., It is felt good to know about guest keep coming back to our Hotel Best Western Cabrillo Garden Inn San Diego. That way, we would know that we are giving exceptional service. We are glad that the hotel location made it easier for you to have access to the main activities in San Diego. Thank you for staying with us and we are looking forward to your next visit to San Diego. Best! Y Chen General Manager Best Western Cabrillo Garden Inn

"nice hotel"

5
21/02/2016

The hotel rooms and grounds were very neat and clean, we had an extremely comfortable bed. The room had just been renovated, so the amenities were all new. The internet was easily accessed and the speed was good... The staff were very friendly and helpful.. This hotel is walking distance to the House of Blues and only a couple minutes drive to city centre. There is a convenience store directly across the road.

Y_Chen, General Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Hi Jody Anne H., Thank you for giving us good feedback on you last stay at Best Western Cabrillo Garden Inn San Diego. We are glad that you enjoyed your stay and most of all good to know that we provided you with friendly and excellent service and easy access to all activities in San Diego. We hope to see you again in your next visit to San Diego. Best! Y CHENN Gen. Manager Best Western Cabrillo Garden Inn

"3 nights were perfect, but 1 was LOUD"

3
01/02/2016

As others have said, this is a clean hotel with an extremely attentive and friendly staff. They really seem to try hard to "go the extra mile," and are generally very responsive. Location is good, an easy walk from Gas Lamp district, convention center, etc. Uber rides to just about everything in the area were less than $5. For the first 3 days/nights, we were discussing how much we loved this hotel, and how we'd need to give it a high rating on TripAdvisor. But on the 4th night (a Sat. night), it got extremely loud. At about 6pm that evening, I asked the staff in the office whether they tend to enforce rules about loud parties, because it had already started. At 3:00am the next morning, the party finally ended. How loud was it? I had foam earplugs in, and could clearly hear it-- the thumping bass was hard to miss. There were red plastic cups in the parking lot the next morning, so the party must have spilled out into the parking area. Based on our experiences Wed-Sat, I'd say this is a gem of a hotel, and the price is right. Based on Sat night, I'll just say we won't go back. Navigating through airports and connecting flights is "interesting" at best when you've only had 2 hours of sleep the night before.

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Iowamv, Thank you for taking your time to share your experience during your stay at the Best Western Cabrillo Garden Inn. Your comments are very important to us in improving our business and we appreciate your comments. We are looking forward to have you as our guest in the near future. Y Chen General Manager

"Good budget find"

3
31/01/2016

This property was chosen for a last minute getaway. Being only a two hour drive, San Diego is one of our favorite areas to visit. Although we prefer to stay downtown, hotel room rates do influence our choice. Several conventions were in session during the time of our visit so hotels vacancies and room rates were at a premium. We selected the Best Western because of it's room rate, location and previous experience with the chain. The Cabrillo Garden Inn is a pretty good find that won't break your budget. The property has maintained it's mid-century motel aura rather well. It's rooms are small and modestly appointed. If your requirements included any luxury, look elsewhere. If a clean room with a great location and fair room rate meets you needs than this is your place.

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear 406Joesephm, Thank you for your feedback regarding the recent stay at our property. We are glad that you have enjoyed your stay and we hope to see you back soon. Thank you for staying Best Western Cabrillo Garden Inn. Y Chen General Manager

"Great boutique hotel/motel, well located"

5
20/01/2016

Stayed here ever time we visit San Diego for its convenience, friendly staff and well serviced rooms, clean and quiet but close to down town and the airport. Breakfasts are great. Always return to the same hotel every time we visit and as a stopover for Baja trips.

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear G8443PLstephenr, Thank you for your feedback regarding the recent stay at our property Best Western Cabrillo Garden Inn. We appreciate your comments and we thank you for staying always with us when you are in town. We are looking forward to your next stay at our property. Y Chen General Manager Best Western Cabrillo Garden Inn

"From Ottawa"

4
17/01/2016

This hotel is very well located. It is near all the activities in Gaslamp and several of the activities in the area such as the San Diego Zoo and Balboa Park. It caters to a more budget conscious traveller as breakfast is included. It lack amenities and the parking is rather expensive at $15/night.

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Vivianne R, Thank you for your comments regarding your stay at our property Best Western Cabrillo Garden Inn San Diego. We are glad that the hotel location made it easier for you to have access to the main activities in San Diego. In regards to the parking fee, our hotel is offering a competitive rate for the downtown San Diego area. Thank you for staying with us and we are looking forward to have you as our guest in the future. Y Chen General Manager Best Western Cabrillo Garden Inn

"Great little downtown"

5
07/01/2016

Very pleasant staff great rates and downtown location. Will stay again. Rooms are very nicely furnished, good amenities. Downtown location very convenient for business and close to freeway but far enough to be quiet.

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Michael B, Thank you for your comments regarding your stay at Best Western Garden Inn. We are glad that you have enjoyed the hotel, staff and rates at our property. Thank you again for your feedback and we are looking forward to your return. Y Chen General Manager Best Western Plus Cabrillo Garden Inn

"Decent budget choice with excellent staff."

4
06/12/2015

This hotel is not located in the Gaslight quarter but is about a ten minute walk away. The staff are helpful and friendly both on reception and in the breakfast room. The rooms are pretty small (the refrigerator is on the shelf in the closet) but clean and had everything we needed. It is a basic hotel with no pool or fitness room. There is a roof-top seating area but no bar. There is an onsite guest self-laundry but as it is in between two guest rooms on the top floor, it can generally only be used between 0900 and 1500, when most guests are likely to be out, though if no one is staying in the adjacent rooms, the staff will let you use the facilities in the evening. The breakfast is good and varied with different hot dishes every day. As others have said, the parking lot is quite small and the spaces are at a premium even though they cost $15 per night. Luckily we handed our rental car back on the second day so only paid for one night. The area is okay, it's just sad that there are so many homeless people, many of whom have mental health issues so it can be a wee bit daunting, couple with the strong smell of urine that hits you frequently, which I was not expecting. That aside, the hotel location is fine and only a five minute walk to the 992 bus stop, from which you can get to the airport without transferring. All in all it served it's purpose and we were happy enough but it's the staff that really make this place worth staying in.

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Travelpassion, Thank you for choosing to stay at the Best Western Cabrillo Garden Inn and for taking the time to share your experience you had at our property. We are appreciating your comments and we are looking forward to have you as our guest again in the near future. Y Chen General Manager

"Very Happy"

5
04/12/2015

Cabrillo Garden Inn is very central for a 30min walk to the Convention Center, easy access to the airport, Zoo,etc.. and lots of Restaurants within easy walking distance. The Hotel Staff were awesome in every aspect of making our stay a most enjoyable experience!

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Gerald G, Thank you for your comments regarding your recent stay at our property Best Western Cabrillo Garden Inn. We are pleased to hear that you have enjoyed your stay at our property and we hope to see you back soon. Y Chen General Manager

"Wonderful little motel"

5
01/12/2015

Don't let the two stars fool you. This is a wonderful motel. Clean rooms with very comfortable beds and pillows that are not flat pancakes. They do not have a pool but your there to see the ocean right? The staff is friendly and right on top of any problem you might have. Our tv remote kept locking up and they fixed it right away when we told them about it. The breakfast is very good, both hot and cold foods offered. We were welcomed with a smile even with a late arrival on Thanksgiving evening and offered bottles of water and a nice muffin. They speak several languages and are very accomadating. They are locacted off a freeway and very close to Balboa park and if your there for a cruise they are very close to the harbor. This is our second stay here and will most certainly stay here again. I love all the pots of plants hence the name garden inn. We highly recommend this motel!

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Ruth D, Thank you for your feedback regarding your stay at Best Western Cabrillo Garden Inn. We appreciate your comments and we are hoping to have you as our guest again soon. Y Chen General Manager Best Western Cabrillo Garden Inn

"Affable staff, very clean room, close to Balboa Park"

4
15/11/2015

We booked a double-bed room, which while small, was spotless clean, bath included. Nothing fancy, it just does the job. Beds are comfortable. Right across the street there's a convenience store, for buying water, or milk. Perfect for the price.

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Octavian C, Thank you for your comments regarding your stay at Best Western Cabrillo Garden Inn. We are glad that you have enjoyed your stay at our property and we are looking forward having you as our guest in the near future. Y Chen General Manager Best Western Cabrillo Garden Inn

"Central"

4
23/09/2015

A nice quiet motel midst high rise apartments- small- 20 rooms- we had room with view- others had view of parking lot- good rates but charge $15 night for parking. Walking distance to gaslight district and shopping mall-unfortunately must walk by many homeless.Great staff! Very good breakfast with usual muffins, etc but with hot food included- eggs, waffles, etc. Free computer in lobby.

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear silverfox1964, Thank you for sharing your experience in regards to your stay at Best Western Cabrillo Garden Inn. We are happy to hear that you enjoyed your stay and we hope you will consider staying with us again soon. Y Chen General Manager

"Perfect Place to Stay"

4
11/09/2015

Located in the heart of San Diego, we enjoyed staying at this small, comfortable, service oriented hotel. Just a few minutes from the San Diego Zoo, Gas Lamp block, and Horton Plaza. The continental breakfasts provided were more than we expected....we did not want to go elsewhere. Warm staff. Perfect choice! Will return! So thankful we picked the right place to stay.

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Susan O, Thank you for your very kind comments regarding your stay at Best Western Cabrillo Garden Inn. We are glad that you enjoyed our hotel as well as the breakfast and we hope to see you soon. Y Chen General Manager Best Western Cabrillo Garden Inn

"Quaint "

3
08/09/2015

This is more of a motel. The room was clean. The bathroom is very tiny. Unless you show early, there will be no parking for you. (Parking is not free and the lot is very tiny) There is no pool or hot tub so as long as all you want is a basic room, this will be perfect for you. Employees are ok.

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Renae N, Thank you for taking the time to share your recent stay at the Best Western Cabrillo Garden Inn. We do appreciate your feedback and we hope to have you as our guest in the near future. Y Chen General Manager Best Western Cabrillo Garden Inn

"Small but nice hotel."

4
31/08/2015

Planned a trip to San Diego for 4 nights with my BF and chose this hotel because I'm usually happy with Best Western hotels. They are pretty consistent. Upon arrival I felt a bit underwhelmed since it appeared so tiny amongst the surrounding high rises. Our room on the second floor was pretty small and the bathroom had little counter space (but the two of us managed since there was a little shelf in the corner). Nonetheless, our stay was pleasant. The beds and pillows allowed a comfortable sleep. This hotel is nearby a busy street though and the noise from traffic can be loud. The included continental breakfast had a wide variety of options such as: white or whole-wheat bread, bagels, english muffins, oatmeal packets, banana nut or chocolate muffins, danishes, eggs, sausages, hashbrowns, waffles, cereals, fruits... basically almost anything you could think of as breakfast food they had it. The hot food offerings changed a bit each day. The breakfast attendant was pleasant. Our rooms were cleaned nicely every day. No complaints there. Overall, I can't really complain, it was a good stay for the price we paid and service we received.

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear AniaDeee, Thank you for your kind comments regarding your recent stay at our property Best Western Cabrillo Garden Inn San Diego. We are glad that you have enjoyed the breakfast and that you had a pleasant stay. We are hoping to see you back soon. Y Chen General Manager

"Cozy and Convenient"

3
31/08/2015

I chose this hotel because it is only one mile from Petco Park, which allowed us to walk to and from the Taylor Swift concert there. I like the appearance of this hotel, especially the lobby area, but the room itself is tiny. Staff was friendly, and there were lots of breakfast options. We did not encounter any problems during our stay.

Y_Chen, Manager at BEST WESTERN Cabrillo Garden Inn, responded to this review
Dear Molly R, Thank you for your comments regarding your recent stay at our hotel Best Western Cabrillo Garden Inn San Diego. We are hoping to have you as our guest in the near future. Y Chen General Manager