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Best Western Downtown San Diego

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840 A Street, San Diego, 92101-4613 Etats-Unis
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PHONE : (619) 234-8477
4.1 / 5
376 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Complimentary breakfast
Free Wifi
Multilingual staff
Parking
Charge Applies For Parking On Premises.
Coffee maker
Hair dryer
Iron and ironing board
Microwave
Refrigerators
The strong points

Description

Surrounded by the downtown San Diego skyline, the Best Western Downtown San Diego offers an intimate, relaxed retreat right in the center of the city. As a charming two-story, 30-room property with classic exterior corridors, we provide a quiet, personal atmosphere that feels miles away from the city's bustling, large-scale resort while keeping you just blocks from San Diego's top attractions, dining and entertainment. Whether you are in town for a convention, a weekend getaway, or a cruise departure, our location puts the city at your fingertips. Walk or take a quick ride to the historic Gaslamp Quarter, Little Italy, the San Diego Convention Center, and Petco Park. The iconic Balboa Park, San Diego Zoo, and the USS Midway on the waterfront are all just minutes away. Getting here and exploring the region is stress-free. San Diego International Airport and the Port of San Diego Cruise Terminal are a short drive from our front doors. If you prefer public transit, nearby San Diego Trolley stations offer direct lines to Old Town, Mission Valley, and UC San Diego. Start your morning with our complimentary full breakfast, featuring a rotating selection of hot items, fresh fruit, cereal, yogurt, coffee and juice. Every guest room is equipped with free high-speed Wi-Fi, 55" Smart TV, mini-refrigerator, Keurig® coffee maker, in-room safe, iron, and hairdryer. When you're done exploring the city, head up to our rooftop terrace—a cozy outdoor courtyard perfect for relaxing and soaking up the year-round California sunshine. Enjoy the peace of mind that comes with a trusted global brand, delivered with the personalized hospitality of a local team. We look forward to welcoming you to America’s Finest City.

Customer reviews

Travellers choice
Tripadvisor
4.1
based on 376 guest reviews
Excellent
166
Very Good
131
Average
51
Poor
16
Terrible
12
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Small units with great location"
james a, 11 Septembre 2026

Small room + small bathroom. Great location - 10-15 minutes from the perimeter of the Gaslamp District. A mile or less to Petco Field. Price makes this a good choice for convenience to downtown, if you don't mind a little walk and the strong smell of urine🙄. Decent breakfast with real eggs! $20 a day parking. Water pressure in shower = weak, but that may be a California thing🤔

"Great location and staff"
Tes V, 02 Juin 2026

My family had a wonderful stay and wanted to recognize the exceptional staff who made the experience so enjoyable. Everyone was incredibly friendly, professional, and genuinely eager to help. A special thank you to Olivia, Muse, and Carlo at the front desk for their warm hospitality and prompt assistance whenever I needed anything. Their positive attitudes and willingness to go the extra mile truly stood out. The housekeeping team also deserves recognition for their excellent work. They were attentive, efficient, and quick to respond to any requests, ensuring that everything was always clean, comfortable, and well-maintained. It's the people who make a hotel memorable, and this team exceeded expectations. I highly recommend this hotel and look forward to returning in the future.

Owner Response, 02 Juin 2026

Thank you for taking the time to share such a thoughtful and uplifting review. We're truly delighted to hear that your family had a wonderful stay and that our team helped make your experience memorable. Olivia, Muse, and Carlo at the front desk will be thrilled to know their warm hospitality and attentive service made such a positive impression. They take great pride in creating a welcoming environment, and your recognition means a great deal to them. We're equally grateful for your kind words about our housekeeping team. Their commitment to maintaining a clean, comfortable, and well‑cared‑for environment is at the heart of what we do, and it's wonderful to see their efforts acknowledged. At the end of the day, it's our people who bring the hotel to life, and knowing that they exceeded your expectations is the highest compliment we could receive. Thank you for recommending us — we can't wait to welcome you and your family back for another exceptional stay.

"Good value, great location, nice staff"
MJSMich, 06 Mai 2026

My partner and I spent a week here recently. The staff were super friendly and helpful and went the distance several times to make our visit nice. The breakfast was great: real eggs and meat and good coffee. The location is convenient for Balboa Park and The Gaslamp Area. Our room was quiet, we had hot water in the shower and good TV reception. All good!

Owner Response, 06 Mai 2026

Thank you so much for sharing your experience with us! We're thrilled to hear that you and your partner enjoyed your week here. Our team will be delighted to know their efforts made a difference in your stay. It's great that the breakfast, quiet room, hot shower, and convenient location all hit the mark for you. We hope to welcome you back the next time your plans bring you to San Diego.

"Boutique is Best at the Western"
davidfC434FO, 13 Mars 2025

The Best Western San Diego is a smaller boutique hotel in the heart of the city. The staff couldn't do enough to ensure we had an enjoyable stay at the hotel. The room had every amenity we needed and the price was right. We loved this smaller boutique hotel and their wonderful staff. If you are into a modern big hotel then this is not your place. But for me this place was perfect.

Owner Response, 13 Mars 2025

Our entire team were thrilled to hear that our staff made a great impression on you with their service and greeted you with a smile all the time. We are very proud of our staff. Thank you for your kind words and this will be shared to them. Your feedback is a wonderful encouragement to our team. We hope to see you again soon.

"Way too loud for a restful sleep"
CMD915, 12 Mars 2025

The photos of the property are highly edited. While the property is in ok condition, the rooms have been remodeled but not the best condition. On the positive side, it was very clean. Unfortunately there were numerous problems. The room was tiny and didn't have a mini fridge which would be ok, but my key card didn't access the ice machine room. I went to the front desk and the employee went with me opened it with his key and asked to try mine. He was surprised mine did not work. This hotel is downtown and has no soundproofing for the rooms. In the middle of the night I was constantly awoken by people screaming and what sounded to be street racing. Due to the poor night's sleep we did not make it in time for the included breakfast so I cannot comment on that. Then the construction started. This hotel is being remodeled but it was not noted upon making a reservation. Overall, I wouldn't stay again. If you do, please do yourself a favor and bring ear plugs.

Owner Response, 12 Mars 2025

We sincerely apologize for the disturbance during your stay and not being notified about the construction. Thank you for highlighting the cleanliness of the room. Mini fridge is inside the micro dresser, you might have overlooked, and we have it in all our rooms. Your feedback is greatly appreciated as we are continuously working on improving our services, and your comments help us on matters most to our guests. We hope you'll give us another chance in the future.

"Needs updating!"
leet, 25 Août 2024

The location is good (we were able to walk to Petco park and the Gaslight), but this place needs some serious updating! The rooms are in rough shape, there's no fan in the bathroom so the humidity is insane, and the beds are pretty uncomfortable. Would I stay there again? If I had to I would, but I'd try hard to avoid it.

Owner Response, 25 Août 2024

We are truly sorry to read the issues you experienced. Your feedback is important to us. Be assured that this matter will be shared with, the rest of the team member and management. We understand your dissatisfaction. Once again, we would like to apologize for this issue. We hope this will not hinder you from staying with us in the future.

"Quaint"
GoPlaces49481234374, 20 Mai 2024

A quaint, homey environment in the middle of the city. I think this is the only place with trees and plants in the surrounding area. Very serene.

Owner Response, 20 Mai 2024

Our entire team would like to thank you for sharing your recent experience. We appreciate your feedback, and we hope to see you again soon.

"Convenient with Friendly Staff"
Charles G, 08 Mai 2024

We've stayed here twice and love the location, 4 blocks from the airport bus and 3 blocks from the tram and busses to Mexico. We have not needed a vehicle either time due to the location of this hotel. The staff are consistenly VERY friendly and accommodating. There is a lovely rooftop deck and the breakfast is quite decent for a property of this size. Will continue to choose this property when we come to SD.

Owner Response, 08 Mai 2024

We would like to thank you for staying with us again. It felt good knowing that you enjoyed your stay with and ha a wonderful experience. We appreciate you sharing your experience. We are looking forward on your next visit.

"San Diego- place to stay"
ajm755, 22 Avril 2024

Beautiful place and Carlos at the reception is fantastic and helped us a lot with our agenda to make our trip really grand!

Owner Response, 22 Avril 2024

We appreciate your recognition to our team member Carlos. We appreciate your feedback and it felt great you had a wonderful experience. We are looking forward on your next stay with us.

"Impressive"
danitae146, 12 Février 2024

Super cute, well cared for property. I loved the rooftop deck, although only 3 floors up. It was nice to have a spot to sit outside and relax, and this hotel had several outdoor spots to sit. It was within walking distance to so much entertainment, and such a short easy drive to so much more, such as Sea world and the zoo. The continental breakfast was great, with a lot of options. The Host kept the hot food coming and always made sure we had enough, and what we needed.The rooms were clean and updated, beds were comfortable, very nice. I appreciated the fact that I was able to park on the premises, so I has easy access to my vehicle. There is also a lot across the street. This place was a Great Value. I Definitely will keep this as my go to place, and look no further.

Owner Response, 12 Février 2024

Our entire team would like to thank you for sharing your recent experience. We are happy to know that you enjoyed your stay with us. It felt good knowing that our staff are being appreciated for their hard work. We are looking forward on your next stay.

"Nice hotel hiding in San Diego downtown,"
Sightseer65137073669, 27 Janvier 2024

Thank you to Mr. Muse who start my wonderful trip by his anticipated service, town information, dining and sightseeing information were recommended by him breakfast was good, I love fresh waffle, sausage and vibes

Owner Response, 27 Janvier 2024

Thank you for recognizing our staff member, Muse. We appreciate your feedback, and we are happy to know you enjoyed the breakfast served. We hope to see you again soon.

"Central location and like a boutique hotel"
timothyg, 07 Octobre 2023

I loved this place. Although it's part of the Best Western chain, it's like a boutique hotel. Small, two-stories, not a lot of rooms and best of all, quiet with nice rooms. I admit I drove past the driveway the first time but there's ample parking and the front-desk staff, and housekeeping staff, are first-rate. It's very centrally located, near the Gaslamp District and the hotel includes a nice breakfast. And the price is great.

Owner Response, 07 Octobre 2023

Thank you for sharing your recent stay. We appreciate your feedback and we hope to see you again soon.

"Don't book if you have standards"
Monica R, 05 Juillet 2023

After reading the other reviews, which I regret not having done prior to booking, I had two major concerns regarding parking and noise level, both of which turned out to be non-issues; however, a plethora of other concerns arose pretty much immediately upon entering the room. The room is tiny, and two parents and two teenagers trying to co-exist in the space is a challenge. We had to use the ironing board to add extra counter space for our belongings. The crappy wall AC unit blew directly on us while we were trying to sleep, so we had to block it with a suitcase. The “closet” is a nook in the wall with a curtain. The bathroom is so small that it's even a challenge to get dressed in. Water from the tiny shower leaked all over the floor, so there was definitely no way we would plug in anything in the bathroom for fear of electrocution. The television didn't work properly, so the front desk person was in our room late at night trying to fix it; he couldn't. The next day they tried again to fix it, though it still was a challenge to figure out how to actually do things like adjust the volume. Having two hotel staff invading our space during this was creepy and unnecessary if they had been in the practice of checking their equipment before checking in guests. The rooftop terrace is nothing more than a slab of concrete with dilapidated furniture on it and looks nothing like the picture representing it online; that photo is one of the reasons I chose this place, and it ended up being deceiving. The price we paid for the stay, even though it was below the average room price for the area, was absolutely not worth it. Never again will we consider staying here.

Owner Response, 05 Juillet 2023

Dear Ms. Monica, we appreciate you taking the time to write this review. We are very sorry to hear that you did not meet your expectations. We apologized for the issues that you had encountered and I agree we always practice to check all equipment in the room before renting. Every time housekeeper is done cleaning they always turn on the TV and check the remote to make sure it is working well. We did ask permission before getting in to your room. We would appreciate if you let us know that you are not comfortable so we will have it done at your convenience. We apologized about having two people in the room and for that same reason other staff had to excuse herself and let the other finish. Be assured that it's not the kind of experience we wanted you to have while at our property and we do understand your dissatisfaction. Once again, I would like to apologized for the inconvenience.

"Garden Inn San Diego"
ejkbc415w, 03 Juin 2023

Not enough parking for guests. If you are not early you have to park on street or off scene parking. There is only one handicap parking space. The cleaning staff is very noisy. The area is very noisy constant traffic and sirens. The cleaning staff roll around with carts that are extremely noisy. I DO NOT RECOMMEND THIS LOCATION AT ALL. I AM SURPRISED BEST WESTERN IS ASSOCIATED WITH THESE TYPES OF ACCOMMODATIONS.

Owner Response, 03 Juin 2023

Thank you for sharing your recent stay. We apologized that you were unhappy. The parking situation is stated on the website with a limited space and a first come first served. For that reason that we only provide one space for each room. Just so happen that we were booked that day but on a regular non busy days, we can provide extra spot to whoever needs it. Our housekeepers starts cleaning at 9 am because we always consider guest who wakes up late. We apologized if you are still on bed later than 9am. We would appreciate to let us know so we can inform housekeepers to be more quiet when they are outside of your room. I hope you consider staying with us in the future.

"TERRIBLE..!"
JorgeA84, 01 Décembre 2022

I'm a gold member with BW and I can tell you this hotel misrepresents the chain and tarnishes its reputation. It's nothing more than an overpriced, old motel (the towers in the background are not part of the hotel). It's located in a very noisy intersection and has no special windows to keep the noise outdoors. To top it all, the place is infested with MICE! There are many other hotels within walking distance that offer a much better experience. STAY AWAY!

Owner Response, 01 Décembre 2022

Thank you for sharing your concern and I apologized for the unpleasant experience. Your satisfaction is important to us and we would appreciate letting us know while still at the property. We appreciate your feedback, that way we will have the chance to make things right for future guest.

"Great Location - Quaint"
Steven H, 10 Septembre 2022

Right in downtown San Diego, with parking, roof top terrace and clean. Rooms are dated, but overall a good value. Breakfast is good with lots of options including warm. The staff was friendly and very accommodating, bathroom was functional, but very small.

Owner Response, 10 Septembre 2022

Thank you for sharing your recent experience with us. We are happy to know you had a wonderful stay. We hope to see you again soon.

"LITTLE GEM AMONGST THE HIGH RISES"
keepgrinding4life, 29 Août 2022

This location sits on the edges of downtown San Diego. It's quaint and quiet. The breakfast satisfied our tastes and the entire staff was warm and friendly. We initially believed that being downtown we would encounter loud noises, however to our surprise it was quiet and cozy.

Owner Response, 29 Août 2022

We would like to thank you for taking the time in sharing your recent experience at our property. We are very happy to know that you had a wonderful stay. Our entire team always make sure to provide an excellent service to all. We hope to see you again soon.

"We couldn't have asked for more!"
W5526JLlizl, 06 Avril 2022

From the moment we checked in, to parking accommodations, breakfast and more! We felt more than welcome the entire time! The staff went above and beyond more than once! I look forward to to staying here again!

Owner Response, 06 Avril 2022

Thank you for taking the time to share your stay at our property. We appreciate your feedback and we hope to see you soon.

"Garden Stay in the Middle of Downtown"
Voyager761976, 26 Janvier 2022

Lovely Lovely Hotel surrounded by High Rise Buildings - flowers and calm sitting areas outside each room - easy walking distance to downtown San Diego. We WILL Be Back! Shout Out to Victor at the Front Desk in the afternoon - Very kind, great customer service, and gave great ideas for things to do within walking distance - we stayed an extra day!!

Owner Response, 26 Janvier 2022

Thank you for taking the time to share your recent stay. We appreciate your feedback and looking forward on your next visit to San Diego.

"Homeless and noise."
Billiam2016, 05 Janvier 2022

Homeless are within shouting distance of the hotel. I am not saying homeless people are bad . I am saying the couple i came across were looking for trouble. And they were yards away from the hotel. Also, the noise on the corner room was unbearable. I got the full range from racing cars, to a skater being yelled at to get out of the street. Numerous honking cars, loud talking, arguments and someone who was giggling for what seemed like an eternity. Not restful in the slightest . Room was very nice though, and the shower was exceptional. Breakfast was great! They had a little bit if everything, and a tad more. . I won't stay her again, mainly for the 1st 2 reasons.

Owner Response, 05 Janvier 2022

We apologized for the inconvenience that you encountered. We appreciate you sharing it and letting us know. We are glad you enjoyed the breakfast served. We appreciate your feedback.

"My get away."
fmtzhb1, 25 Novembre 2021

That was just what I needed. The room was clean and comfortable. The staff was great and friendly. Location was great, just a few minutes from any venue. Two blocks from the freeway. All the employees were very kind and friendly. I'm definitely going back soon.

Owner Response, 25 Novembre 2021

It felt good knowing that you had a wonderful experience during your stay. Our entire team would like to thank you for sharing your feedback and we hope to se you again soon.

"Great Location, Amazing Staff, Excellent Value!"
D8847WGmichellep, 20 Novembre 2021

This was a very conveniently located hotel within minutes of Downtown, the airport, and Balboa Park. Lovely, clean grounds adorned with succulent plants and a charming third story balcony. Staff was extremely welcoming, friendly, and helpful. Breakfast service was also exceptional for a Best Western breakfast. This will definitely be our new regular place to stay whenever we visit the San Diego area! GREAT VALUE, HIGHLY RECOMMEND!

Owner Response, 20 Novembre 2021

We are extremely happy that you had a wonderful experience at our property. We appreciate you sharing your stay and we hope to se you again soon.

"Dated and Noisy"
Pam T, 31 Octobre 2021

No sleep due to guests running and screaming , yelling. Fighting in parking lot. Room was small, bed ok, tiny bathroom . Clean, but the shower only put out a trickle. AC unit in room was so loud we could t run it. Staff was nice. Location okay. Many homeless, including a few who appeared to be living in the parking lot. I know the hotel can't do much about that.

Owner Response, 31 Octobre 2021

We would like to thank you for sharing your recent stay at our property. We would like to apologized for not meeting your expectations. As for the noise, we did not receive any other complaints from other rooms that night and nothing was recorded for any disturbances. We would appreciate to let nus know of any inconvenience that you are experiencing while at the property that way we will have the chance to make things right and enjoy the rest of your stay. Again, sorry for the inconvenience that caused you.

"Wedding Destination"
matildalynnw1, 18 Octobre 2021

Our small intimate family wedding party enjoyed a wonderful stay at this hotel. An oasis among the skyscrapers in the heart of San Diego. The food, staff, rooms, and upstairs patio was all comfortable and welcoming.

Owner Response, 18 Octobre 2021

Thank you for sharing your recent experience at our property. We are happy to know that everything went well on your wedding day. Again, Congratulations! We hope to see you again soon.

"Pleasant little hotel downtown."
irissmaus, 18 Octobre 2021

I like this little place...it's kind of an island in the city, the people are accommodating and helpful, they have lovely plants everywhere outside, and it's very pleasant. A well balanced complimentary breakfast is offered. There's a rooftop sitting area that is nice, and it's close to everything.

Owner Response, 18 Octobre 2021

We are very happy to know that you had a wonderful stay. Thank you for sharing and we hope to see you again soon.

"Great Location & Customer Service was the BEST!"
P5117UXlaurenm, 22 Juin 2021

This hotel was close to everything, price was decent and Sunny, the desk clerk, was the best part! He was so warm and welcoming. It was a busy night and parking was full but that didn't stop him from making sure we had somewhere to park our cars. We were not from around the area but he sure made us feel right at home! I would stay here again in a minute!!

Owner Response, 22 Juin 2021

Thank you for sharing your recent stay at our hotel. We are very happy to know that you enjoyed your stay and Sonny made everything easy for you. We hope to see you more and looking forward on your next stay.

"Good location but noisy"
melblumenthal44, 20 Mai 2021

Pros: Centrally located, walking distance from many attractions, reasonably clean. Cons: This is not a hotel, it is a motel. The description and glamour shots online are highly misleading and overstating what this place actually is. Everything is small and cramped. No countertop space in the bathroom. Slanted floors with loose tiles. You have to pay $20 per day for parking - the catch? There is only a limited amount of tight parking spaces that are first come, first served. The $20 you paid won't actually guarantee you a spot. The worst? The noise. We were unable to have a good night's sleep due to the noise from the street, people, music, etc. There seems to be no insulation. Even ear plugs didn't help much. OMG so much noise! We will not stay here again based on our recent experience - especially given that we paid premium price for the room. Rather underwhelming compared to our experiences in other BWs.

Owner Response, 20 Mai 2021

We are sorry about the noise and despite of the inconvenience, thank you for staying for the second night. We would appreciate letting us know of your concerns while at the property so we will have the chance to make things right during your stay. We appreciate your feedback.

"Customer Service - No Stay"
samesmindy, 19 Février 2021

Called to check about the hotel and ask a couple questions. The clerk barely answered. When asked what the breakfast situation was, he told me it is only orange juice, a hard boiled egg, and a sandwich. When I asked him what kind of sandwich, he said "a packed sandwich." I asked again, and he went to check and told me there is no sandwich, "only a cupcake, a small cupcake". A cupcake? For breakfast? When I commented that sounded like an aweful breakfast, he said "Yeah." Also asked about parking, and he said there is a $20 fee, at this point I gave up, so I don't know if this would be for each night. He seemed to not care if I stayed or not. The worst customer service at a hosplitality establishment. Not interested in staying there. I do not normally write bad reviews, but I was so disguested, I had to review.

Owner Response, 19 Février 2021

Thank you for taking the time to share your recent experience. I sincerely apologized for the inconvenience. Rest assured that the matter has been taken cared off.

"Quaint Hotel Amongst in Land of Skyscrapers"
maureen1333, 16 Mars 2020

This quaint throwback to drive-up hotels is nestled in a land of skyscrapers, glass and marble. If you want to feel like a person and not number, this is a wonderful site. 20th century California dreaming inside 21st century California living.

Owner Response, 16 Mars 2020

HI Maureen1333, Our entire team would like to thank you for sharing your recent stay at our hotel. It felt good knowing that you had a wonderful stay. We appreciate your feedback and we are looking forward on your next visit to San Diego.

"Always a solid stay"
Flores5150, 25 Février 2020

We have been staying at this hotel for the past 4 years now. Staff is always friendly and helpful. If you don't know the area, they are always willing to tell you where they like to go to eat, view, etc. Hotel is located next to everything and you can just walk everywhere if needed.

Owner Response, 25 Février 2020

Hi Flores5150, We really appreciate you for being loyal to our property. We are very happy to know that we are giving you the best service every time. We also appreciate you sharing your experience. We are very excited to welcome you to our property each time.

"Best Western Cabrillo"
mer1951, 20 Février 2020

Very small breakfast area needed to stand most mornings to eat. Was cold so not reasonable to eat outdoors at tables. Small cramped bathrooms. Was quoted 10-15 dollars per night for parking when booked room charged 20 dollars per night.

Owner Response, 20 Février 2020

Thank you for sharing your experience at our hotel. We apologized for the inconvenience. We appreciate your feedback and we hope to see you again.

"Nice plaace to stay"
Myron W, 29 Janvier 2020

This was a nice place to stay while in downdown San Diego, Close to lots of entertainment and food. Safe clean, and comfortable rooms, but on the small side. Staff were very good, and I will stay here again.

Owner Response, 29 Janvier 2020

Hi Myron W, Thank you for taking the time to share your recent stay at our hotel. It felt good knowing that you had a wonderful stay. We appreciate your feedback and we are looking forward on your next visit.

"A great place at a great price"
Timeoff-2011, 22 Décembre 2019

$99 per night downtown San Diego, 7 min cab ride to Gaslamp area. King size beds with lovely linen, very very clean and quaint smaller hotel, very friendly staff. Price included a hot well stocked breakfast bar. May not have some amenities such as pool, lounge or restaurant, but not way you can go wrong for a place to sleep. Small grocery/liquor across the street.

Owner Response, 22 Décembre 2019

Hi Timeoff-2011, Thank you for the wonderful reviews on your recent stay at our hotel. We appreciate your feedback. We hope to see you soon.

"Hidden gem"
TheGatesClan, 14 Décembre 2019

This quaint hotel is nestled in between a lot of city high rises. The service, amenities, room, breakfast were all very good. The location was perfect to attend the December Nights at Balboa Park. We were able to leave our car and walk to everything.

Owner Response, 14 Décembre 2019

Hi TheGatesClan, We would like to thank you for taking the time to share your stay at our hotel. We felt good knowing that you enjoyed your stay. We appreciate your feedback and we hope to see you again.

"Excellent Hotel"
marrisonnancy, 27 Septembre 2019

This is an excellent hotel ! I have made three trips to San Diego this year, for leisure and have stayed at this hotel each time. It's very close to Balboa Park and the Amtrak Station Very pleasant atmosphere, great staff, nice rooms, great breakfast!

Owner Response, 27 Septembre 2019

It was a pleasure having you stayed with us. Thank you for your feedback and sharing your experience. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Thank you again and we appreciate your loyalty. Sincerely,

"Best hotel ever stayed in."
tallgirl13, 15 Septembre 2019

Best hotel, gave us military rate helped the budget. Great breakfast open till 10a.m. Quite.clean. Beautiful patio w/ lots of plants. You can see they really care about their hotel. Close to bus, trolley, Petco Park, Airport and many other attractions. Lovely staff..

Owner Response, 15 Septembre 2019

Hi tallgirl13, We are very glad to know that you had a wonderful experience during your recent stay at our hotel. We thank you for your feedback and sharing it to everyone. We are looking forward on your next stay.

"Cute, cozy place"
Sandy C, 06 Septembre 2019

Great location, not far from the airport and close the the zoo. Room and bathroom a little small but very clean and beds were super comfy. Loved all the plants and the seating outside the rooms was nice. Breakfast was great and whether we came In at 7am or 945 am breakfast was ready and waiting. Yes we had to pay for parking however the parking fee at this hotel was by far cheaper than any of the other hotels. Just check in early to get a parking spot and then ok to go in and out. We enjoyed our 2 night stay and will definitely stay here again.

Owner Response, 06 Septembre 2019

Hi Sandy, Our entire team would like to thank you for the wonderful feedback on your recent stay at our hotel. We are glad to know that you enjoyed your stay. We appreciate you sharing your experience. We hope to see you soon.

"Surprised it even qualifies as a Best Western"
Natieam, 02 Septembre 2019

Seriously, bathroom was so small, I had cig burns on the curtains, if you don't arrive early there isn't any parking and you can “find parking on the street”. The telephone in my room didn't work, had to call the front desk on my cell phone. It's like some no-tell-motel that they slapped paint on and got a national branding. It was awful especially charging 250$

Owner Response, 02 Septembre 2019

Hi Natieam, Our entire team would like to thank you for staying at our hotel. We appreciate you sharing your experience and we apologized for the inconvenience. We hope this will not hinder you from staying with us again.

"Oasis in Downtown San Diego"
lorenwebb, 24 Août 2019

After a long day of exploring San Diego, we headed to Downtown to find our hotel for the night. As soon as we pulled in we could see how this BW was really a quaint boutique hotel. Its a small hotel surrounded by high-rise buildings. The front desk staff was SUPER nice and because it was small they were genuinely happy to see us and the check in process was quick. The rooms are small but well appointed. The rooftop deck was a great place to enjoy a drink. We walked down to the gas lap district which was 10 minutes away.

Owner Response, 24 Août 2019

Hi Ms. Webb, We would like to thank you for taking time to share your recent stay at our hotel. We are very happy to know that you had a wonderful stay. We appreciate your feedback ane we hope to see you soon.

"Dont say I didnt warn you!!!"
tgaines05, 09 Août 2019

This hotel is very noisy lots of sirens, honking. There are alot of homeless hanging around at night. You have to be careful when you go out at night. Breakfeast is hideous. Rooms are really small it was just two of us and you better hope you really love each other because there is not much space to move around. Oh yeah parking is extra so put that into your budget. No microwave. Just dont do it spend your money else where.

Owner Response, 09 Août 2019

Hi tgaines05, Our entire team would to thank you for staying at our hotel. We apologized for the inconvenience and we would appreciate if you let us know of any concerns you have while at our property so that we will have the chance to make it right for you. We hope this will not hinder you from staying with us. We hope to see you again.

"Fantastic hotel for a great price!"
juliefarmergunn, 05 Août 2019

We stayed 3 nights could not of had a better experience. Staff is friendly and helpful. Great location. Room was sparkling clean every day. Nice linings and mattress very comfortable. We will be staying here again. Highly recommend.

Owner Response, 05 Août 2019

Hi Ms. Julie, Our entire team would like to thank you for sharing your wonderful experience at out hotel. We are happy to know that you enjoyed your stay and received a great service from our staff. We would love to see you again soon.

"Sweet gem in the middle of the city."
444ellenm, 14 Juillet 2019

Great little place, a bit old-time, but modern amenities, super clean, comfy beds, plush linens, parking. Check in early to assure a parking space. In and out ok, once registered. One night only, didn't need pool, gym and fancy amenities. Staff super friendly. We slept in late and breakfast was over by the time we checked out. Host even offered to pack us a little to go snack and coffee! A bit expensive for what you get, but this is San Diego. I hope it can survive in the midst of towering hotels and condominiums. The owners obviously take pride in the place. Will def recommend to friends!

Owner Response, 14 Juillet 2019

Hi 444ellenm, We are very happy to know that you had a wonderful stay despite the fact that we are small property and in the middle of tall buildings. We try to offer the best service and wonderful amenities as well as our breakfast. We appreciate your feedback and we love to see you again soon.

"Charming Hotel"
RossGee, 05 Juin 2019

We stayed here for 3 nights at the end of our Californian roadtrip and had a great stay. Upon check in the friendly guy at the desk helped us the best way to plan our stay with suggestions on things to see and how best to see San Diego with our limited time. The room was clean and comfortable if a little cramped. The setting is very nice with lots of pot plants etc around to give that garden feel and the rooftop seating area provided somewhere nice to relax in the evening with a beer (if only we had better weather!). Breakfast was fine. It's only a 10 minute walk to the Gaslamp Quarter, and 15 mins to Balboa Park so the location can't be beat. Only negative would be the additional $15/day for parking. I'd definitely recommend a stay here if you;re visiting San Diego.

Owner Response, 05 Juin 2019

Hi RossGee, It felt good knowing that with a little time visiting around San Diego you were able to do so because of the location of our hotel. The great thing about it is that you had a wonderful stay and received a wonderful service from our loyal staff. We always make it a point to provide the best service to all our guests. We hope to see you soon.

"Hidden Gem"
Russ1958, 30 Mai 2019

Found this place on Booking.com and what a place. 5 minute walk to Gaslamp and pubs bars and restaurants. Rooms exceptionally clean and cosy. Staff are very helpful and friendly, and nothing to fault it for. Would definitely stay here again, and would recommend it definitely, for the price. Breakfast included too.

Owner Response, 30 Mai 2019

Hi Russ1958, We would like to thank you for taking the time to share your recent stay at our property. We are glad that you had a wonderful stay. We love to see you again.

"Comfortable and neat hotel near Gaslamp quartter"
sep65, 20 Mai 2019

This charming and nice small hotel is very conveniently located - in a walking distance to Gaslamp quarter, Balboa park, Convention center and quite close to Little Italy and seafront. Rooms as well as bathrooms are clean and comfortable. Bed was goog for sleep. It is also very good and convenient that breakfast is served in the morning. Hotel stuff is friendly, helpfull and efficient

Owner Response, 20 Mai 2019

Hi Sep65, We felt great knowing that you had a wonderful stay at our hotel. Our Housekeeping staff are well trained when it comes to keeping our rooms fresh, tidy and comfortable. We appreciate you on taking the time to share your experience and we hope to see you again.

"Don't stay here!"
Mark N, 06 Mai 2019

Apparently, they allow tailgating parties until 1am in their 15 spot parking lot. Overnight staff was rude and manager never called me back as requested. Got 3 hours of sleep and paid $300. The morning agent did refund me $59 but that's not the point. Very expensive for a low end hotel and no empathy whatsoever. Stay away.

Owner Response, 06 Mai 2019

Hi Mark, Thank you very much for taking the time to share your recent stay at our hotel. Your feedback is valuable to us, as we strive to improve with each and every guest experience. We would like to apologized for the noise and lack of sleep. We already spoke to the overnight staff to be strict on implementing the allowable time for other guest creating unpleasant noise. Again, please accept our sincerest apology. We hope to see you again.

"Great Value!"
jodielpena, 23 Avril 2019

This hotel is so cute and comfortable. I slept so well!! The staff is extremely nice and accommodating. I do sleep with ear plugs, so I had no issue with any noise. The room we very clean and the bed was comfy. We had a room with 2 beds. The room would be a tad bit small for more than 2 guests. For the price we paid, this hotel has extremely great value. The breakfast was more than just pastries. They served hot food as well. (Eggs, waffles, etc) In relation to walking into Gaslamp or Downtown, the hotel is probably about 2 blocks further than expected, but was not a big deal. There is a coffee shop at the corner of 9th a block down and there was a little market across 9th as part of the building...hard to see. We walked to Petco Park (15 min) and walked to Seaport Village from the hotel...probably about a 25 min walk. It was very enjoyable. We used Lyft to go back to the hotel.

Owner Response, 23 Avril 2019

Hi Jodielpena, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the rooms. We recently changed the mattresses, sheets, artwork, mirrors and vanity lights on all rooms and bath. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We are looking forward on your next stay. With much appreciation,

"Pleasant place tucked between the skyscrapers"
EcoArtTraveler, 22 Avril 2019

I hope this place can hold out against a hostile takeover of its doubtless valuable lot, because it's like a little oasis in the midst of downtown, close to lots of tourist attractions, walkable to many restaurants, and run by some friendly and helpful people. Plants all over the place, and a breakfast that is definitely a cut or two above the "continental" breakfast that they advertise.

Owner Response, 22 Avril 2019

Hi, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the places you visited close to our hotel.. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

"Just what we needed"
meegantoro, 17 Avril 2019

This hotel is cute and comfortable. It is a quick walk to GasLamp Quarter and a short uber to Little Italy, Balboa Park or the airport. Everyone from the front office to housekeeping was friendly, professional and personal. Our room was compact and clean. We had no complaints!

Owner Response, 17 Avril 2019

Hi Meegan, Our entire team would like to thank you for the wonderful feedback on your recent stay at our property. It felt good knowing that you had a wonderful experience and received an excellent service from our hardworking staff. We are looking forward on your next stay.

"Small wonderful property"
Travel65834515130, 08 Avril 2019

Easy location from which to navigate the city. Parking our car was certainly one ot the factors which lead us to the property. It is an easy in & out parking lot but we do suggest you back into your slot. Also it has a small cupola up on roof for your breakfast. City view is worth it. You must climb the stairs though.

Owner Response, 08 Avril 2019

Hi, We would like to thank you for sharing your recent experience staying at our property. We appreciate your feedback. We are glad that you had a wonderful stay. We are looking forward on your next stay.

"A Little Gem in the City"
TumlerP, 28 Mars 2019

We enjoyed our stay at this cute hotel. The staff were friendly and responsive, the breakfast included lots of options, and the location is excellent—we walked everywhere. Also, the parking is the cheapest in the area. The property is lovely, with lots of plants, but the room was small, with no microwave. The neighborhood is quiet, but traffic noise was sometimes bothersome.

Owner Response, 28 Mars 2019

Hi TumblerP, We would like to thank you for taking the time to share your recent stay at our property. We appreciate your feedback. We apologized for the traffic noise. It felt good knowing that you enjoyed the breakfast served and received a very pleasant service from our staff. We are looking forward on your stay.

"Acceptable for business stay"
Vladimir_Sukhanov, 19 Mars 2019

+: Location is good. Not far from Balboa Park, close to Gaslamp Quarter with all it's restaurants, 1,5 km away from embankment. Very good bed and comfortable pillows - two for each person. All facilities work properly. Fruits for breakfast -: Cold floor. Noisy heater. Lack of foot towel. When I used hand towel for feet and left it on floor housekeeper took it and didn't replace for new one. There is no soap. Had to ask for it on reception. Shampoo vial was replaced after first use but wasn't after second.

Owner Response, 19 Mars 2019

Hi Mr. Sukhanov, We appreciate your feedback and letting us know of your recent experience at our property. We apologized for the inconvenience. We hope to see you again.

"Hidden Gem"
A C, 06 Mars 2019

Perfect location for the sights and smells of downtown/Gaslamp Quarter. This place was close to almost everything we wanted to explore including but not limited to, Gaslamp Quarter, Little Italy's Mercato, and not far from Point Loma either. The hotel itself is very cute, two-story property with a nice rooftop area to hang out/eat breakfast. I loved having that available to get some time outdoors while still at the hotel. Nice breakfast every morning and service was great. You can tell that there is someone there who really cares about their property. **Very small parking lot was the only downside, if you were traveling with a large vehicle, you may want to stay some where else.

Owner Response, 06 Mars 2019

Hi, It felt good knowing that you had a wonderful stay. We love to hear that you enjoyed the services offered by our staff. We appreciate your feedback and we hope to see you again.

"Go Downtown Location"
2amigos_12, 04 Mars 2019

We stayed as a couple to be near Naval Hospital. It was very close to Balboa and downtown. Reception was very helpful and talked to you, not at you. Room 216 is on the end and had a micro and refrigerator...not all rooms do. Large screen TV. Very clean. Breakfast included hot items of eggs, sausage, potatoes, cereal, yogurts. The hotel is located on a corner between streets, so if you need quiet bring your ear plugs.No pool or workout. Parking was available for $15.00 per day and you can leave and return as you need for that price. A bargain. If you need to be close to town and Balboa and luxury not your reason for going, this is a good place!

Owner Response, 04 Mars 2019

Hi, We would like to thank you for taking the time to share your recent stay at our property. We are glad that you enjoyed your stay. We hope to see you again.

"Best western"
Roam02916226514, 09 Décembre 2018

Nice little hidden gem right in the middle of DTSD. Friendly staff and comfy littl room with a good Hot breakfast. Great stay great location near so many great places to visit. Everything is walking distance.

Owner Response, 09 Décembre 2018

Hi Roam02916226514, We would like to thank you for staying at or property. We appreciate your taking the time to write a wonderful review. We appreciate your feedback. We are looking forward on your next visit to San Diego.

"A boutique style Best Western"
747goodlife, 04 Décembre 2018

My husband went to San Diego for Thanksgiving this November and stayed at the Best Western Cabrillo Garden Inn. Its a two-story building surrounded by high rises of apartments and condos near Gas Lamp District and Little Italy. Their parking fee was the cheapest ($15/day) in downtown San Diego and parking space is always guaranteed bec they stop selling spaces once they're full. Our room was on the second floor (Room 225),quiet,clean,though small for a king bed,very updated bathroom fixtures,ceiling fan and air conditioner inside we can regulate. Beds a bit hard,but there's choices of pillows.There's coffee maker and mini fridge (that turns off and on at nights that wakes us up) The receptionist was very friendly and helpful even if its a holiday weekend.The plants around the building makes the place looks like a garden. The breakfast room was a bit small,with just two tables inside,though there's sitting outside.The continental breakfast was sufficient with cold and hot food and beverages. There's a lovely set up of tables and chairs,sofas for lounging on the roof top overlooking condos and apartment buildings.The only thing that bothered us was the homeless population on our walks downtown,they don't beg or bother people but they are all over the place,sleeping on pavements but the security people on Segways were trying to move them along. I was dissapointed with the homeless occupying the Horton Plaza,we can't even sit down for they have taken seats and tables ( there's a Starbucks in the corner).I good walk to Little Italy and Gas Lamp District where all the shops are and great restaurants,so much choices... will definitely stay here again,Inn is near the 405 Freeway,so easy in and out.

Owner Response, 04 Décembre 2018

Hi 747goodlife, We would like to thank you for taking the time to write a wonderful review on your recent stay at our property. We apologized for any inconvenience. And just to let you know, we just replaced all the mattresses on all rooms. We hope to see you again and enjoy our new beds. We are looking forward on your next visit to San Diego.

"Great location "
anne01, 13 Octobre 2018

Just stayed here for 2 nights and it was great. The location is excellent, 15 dollars for parking when everywhere else is charging 30 dollars plus. Free breakfast , the rooms are dated but spotless , staff are lovely and I would recommend this hotel to anyone wanting to be near to everything in San Diego

Owner Response, 13 Octobre 2018

Our entire team were very glad that you had a wonderful experience during your recent stay. If felt good knowing that we were able to satisfy your needs and received a great service from our wonderful staff. We are looking forward on your next visit to San Diego.

"Top Rate"
mictrac0, 01 Octobre 2018

This hotel was excellent, the rooms where comfortable and clean. The location was perfect and the staff was outstanding and so courteous. Could not ask for anything better. The price you could not beat.

Owner Response, 01 Octobre 2018

Hi Mictrac0, Our entire team would like to thank you for taking the time to write a wonderful review about your recent stay at our property. We are glad you had a wonderful experience. We are looking forward on your next stay.

"Convenient, cute"
Randy2353, 27 Août 2018

A very good location close to downtown attractions. A pretty good value for the area. Easy parking, but not a lot available. A cute place in the middle of the city. Not a big place but easy to settle in, Has a little walkway with tables and lots of potted plants. Pretty clean overall. Can walk to Gaslamp and Petco Park, but walking back would probably safer to get a ride as some blocks can be a bit questionable. Not the biggest room or bathroom but it works. Has a good free breakfast in their small, but adequate dining room. No resort frills but serves it's purpose very well.

Owner Response, 27 Août 2018

Hi Randy2353, We are glad that you enjoyed your stay at our property. We would like to thank you for taking the time to write a wonderful review. We a;ppreciate your feedback. We are looking forward on your next visit to San Diego.

"Samll Quaint hotel, great location !"
Tim C, 12 Août 2018

We stayed for a brief overnight to see a baseball game. Great location to SD attractions, would stay there again. Everyone was very helpful :) Nice little hotel with a great, easy going vibe to it. Stay here and see the Gaslamp District !

Owner Response, 12 Août 2018

Hi Tim C, It really felt good knowing that you had a wonderful stay. We appreciate your feedback and would like to see you again on your next visit to San Diego.

"Best Western Stay"
jewell4maestas, 01 Août 2018

Great room, beds, staff, breakfast and quiet neighborhood in the city. I was in San Diego California on business and it was only a few min walk to my conference. The front desk had all the information I needed which included a map to where I needed to be and an awesome pizza place that delivered to my room. My experience was wonderful!!

Owner Response, 01 Août 2018

Hi Jewell4maestas, It felt good knowing that you had a wonderful stay and received an excellent service from our team. We are looking forward on your next visit to San Diego. We appreciate your feedback.

"Affordable Option in a Great Location"
CyclingGeo, 21 Juillet 2018

This is an older property that is a bit outdated. That said, it is a great choice if you are looking for a downtown hotel that won't break the bank. It is in a location that is in reasonable walking distance to many of San Diego's attractions. If you don't mind a few hills you can walk to the harbor, USS Midway, the gaslamp district, Balboa Park, the San Diego Zoo, Little Italy, Petco Park, several craft breweries and a lot of quality restaurants. The staff was friendly and helpful and the room was clean and comfortable.

Owner Response, 21 Juillet 2018

We would like to thank you for taking the time to write a wonderful review on your recent stay at our property. We are glad you enjoyed your stay. We are looking forward on your next visit to San Diego.

"Wet Days in SanDiego"
Bertie16, 10 Juillet 2018

The Cabrillio Motel, was easy to register with a nice guy at reception to greet us,the room was quite small though,just off the very small car park, all the normal facilities were on hand though,breakfast, although minimum was attended and nice,thank you, nothing to do with the hotel, but it the weather was quite wet, spoiling our visit somewhat, The staff here were very helpful with directions and informing us us places to view. An average Motel in a strange way but nice to settle in the big city.

Owner Response, 10 Juillet 2018

Hi Bertie16, It felt good knowing that you had a wonderful stay despite the weather. Service is our top priority and I'm glad that you experienced it during your stay. We hope to see you again.

"Very nice old city vibe"
fadedbluejeans, 04 Juin 2018

Surrounded by new urban buildings, this hotel/motel is a diamond in the rough. The exterior is clean, quaint, and the grounds are lush with flowers and shrubs in the small space the hotel occupies. Our room was clean and bathroom has been updated with modern fixtures. The room, including the bathroom, is very small with little room to spread out. I wasn't impressed with the mattress. It seemed to be either old or poor quality...maybe both. The included breakfast wasn't fancy or abundant with choices but the quality of the items provided was very good. All in all this hotel is very clean and the employees we encountered were very nice. Price was right for location, quality, and amenities.

Owner Response, 04 Juin 2018

Hi fadedbjulejeans, Our entire team would like to thank you for staying at our property. We apologized for not exceeding your expectations. We will use your reviews for us to improve on those areas. We hope you consider staying with us again.

"Small but cozy"
barbaraZ8341VR, 21 Mai 2018

The staff was fantastic, the room small but adequate, location not to bad and the room was very clean. I would definitely go back to this hotel again. Nice eating places within walking distance and close to cruise port and airport.

Owner Response, 21 Mai 2018

Hi BarbaraZ8341VR, I would like to thank you for staying at our property. We appreciate your feedback and we are glad you had a wonderful exeprience with us and the entire team. We are looking forward on your next visit to San Diego.

"Just what we needed"
RU4NJ, 05 Mai 2018

A dated Spanish style hotel that is kept clean and nicely decorated complete with a small table and chairs on the walkway outside the rooms. The rooms are small but comfortable and parking is limited at $15 a night. Free breakfast is included, but there are only two tables in the breakfast area inside and it was too cold to eat on the outside tables. The staff was friendly and informative. The location was great; close to the zoo, the Gaslamp district, and the Midway and seaport village. A very nice hotel at a reasonable price in a great location…a win, win, win.

Owner Response, 05 Mai 2018

Hi RU4NJ, Our entire team would like to thank you for taking the time to write a review on your recent stay at Best Western Cabrillo Gardn Inn. It felt good knowing that you had a wonderful experience. We hope to see you again on your next visit to San Diego.

"NOT THERE"
Lori S, 16 Avril 2018

I had called ahead to advise that we would be late in arriving. When we arrived, no one was there to receive us. I called their phone number. NO ANSWER. WE are in dispute over billing. I will not pay for what I did not get.

Owner Response, 16 Avril 2018

Hi Ms. Lori S., We did our investigation on this matter. Yes, I agree you were not here because you went to a different property as we cleared this matter to you last Sunday. Hope all is well.

"Amazing Quaint Hotel"
parkes322, 05 Avril 2018

We were very pleased with this quaint hotel in the heart of San Diego. It is a small boutique hotel The room was clean, fresh, and the furnishings certainly fit the ambience that they are trying to achieve. Gardens and planters were lush and well kept and really added to the atmosphere. You could sit outside your room amongst the planters and shrubs which was very pleasant. Staff were excellent. Everything was very easy. Breakfast was perfect with fresh fruit, lots of variety. We highly recommend this facility.

Owner Response, 05 Avril 2018

Hi Parkes322, It felt good knowing that you had a pleasant stay and received a wonderful service from our entire team. We always strive to make our guests feel welcome and comfortable. We appreciate you taking the time to write about your experience. We hope to see you again.

"Very nice stay"
Deanna B, 02 Avril 2018

The rooms are small, the bathroom and closet space are small, but it is very nice. The room was very clean and comfortable. The service was amazing. The breakfast was really good, fresh, even has vegetarian options. (Almond milk included!) Would definitely stay again.

Owner Response, 02 Avril 2018

Hi Deanna B., We would like to thank you for choosing our property as your home away from home. We appreciate your feedback. We hope to see you again.

"Great Place to Stay, walking distance to the Zoo and Aerospace Museum"
ktp1012018, 01 Avril 2018

Fantastic place to stay. Free filling and tasty hot breakfast with an attendant. Although limited on-site parking, when we called that we would be checking in late, the staff saved a spot for us and even guided us to the spot, when we arrived! What a welcome surprise after a long and tiring drive from Northern California. Clean, quiet, informal atmosphere great for all types of guests, especially family. We recommend this highly! Economical and a great place to stay. Centrally located, walking distance to the gaslamp district, San Diego Zoo and the Aerospace Museum, and lots of food places around.

Owner Response, 01 Avril 2018

Hi, We are very pleased to know that you had a wonderful stay at our property. Thank you for your feedback and taking the time to write an excellent review. Rest assured that we will continue to provide a satisfactory service to all our guests. We are looking forward to your next visit to San Diego.

"Nice - would stay again"
User, 22 Mars 2018

We booked on the same day through the BW call centre and the consultant assisted us to get the best price possible - very helpful. We enjoyed our stay very much and wouldn't hesitate to recommend it to others. Thank you BW Cabrillo Garden Inn - we walked out of a different hotel within minutes of checking in and into your welcoming facilities instead. You saved our stay in San Diego! Very clean all over, very comfortable beds with super soft linens, and a well equipped ensuite. The complimentary breakfast had a surprisingly broad range of offerings (much, much more than we expected) and also included an almond milk alternative as well as fresh fruit. The location is perfectly placed between Balboa Park and the centre of the Gaslamp Quarter. Parking is additional but was very easy to manage and not exorbitantly priced given the area.

Owner Response, 22 Mars 2018

Hi, Our entire team would like to thank you for a wonderful feedback. We really appreciate it! We are glad that you had a wonderful stay and enjoyed the area..We hope to see you again in your next visit to San Diego.

"Personal and easy"
OleSvendsby, 08 Mars 2018

After several big hotels, this stay was very "easy". Car parked outside the room and personal service at the front desk. The room and bathroom was a little small for family of 4, but clean and cosy. Short walking distance to the Gaslamp District.

Owner Response, 08 Mars 2018

Hi Mr. OleSvendsby, Our entire team would like to thank you for staying at our property. It it good to know that you had a wwonderful stay. We apologized for not exceeding your expectations about the room size. We hope tpo see you again on your next visit to San Diego.

"Nice Surprise!"
Rita W, 05 Mars 2018

The room was very nicely appointed and updated. The staff was wonderful, polite and helpful. The location turned out to be better than I expected and was central to activities as well as the conference center.

Owner Response, 05 Mars 2018

Our entire team would like to thank you for staying with us and we appreciate your feedback. It is good to know you had a wonderful stay and received a very satisfactory service from our staff. We hope to see you again on your next visit to San Diego.

"Hidden Gem"
kadecd, 28 Février 2018

My husband and I stayed here in late Feb for two nights. We had never been to San Diego before but it was easy to find off I 5 and yet downtown. Easy 5 min drive to the zoo and the Midway Museum and aircraft carrier. Walked down a few blocks to the Gaslamp Quarter for dinner. The staff were great , good breakfast and nice rooftop patio. Would highly recommend fir couples

Owner Response, 28 Février 2018

Hi Kadecd, We would like to thank you for choosing our property. It felt good knowing that you had a wonderful stay. We appreciate your feedback and we will be looking forward on your next stay.

"Cute hotel"
Selena L, 29 Janvier 2018

I have stayed here twice and it was always a great stay. Very friendly staff, and clean rooms. It's very cute and quiet and has a nice roof top lounge area. I love all the plants and the general "vibe" of this hotel. Oh yeah, and free breakfast is always great!

Owner Response, 29 Janvier 2018

Hi Ms. Selena L, Our entire team would like to thank you for staying with us once again. We appreciate your loyalty to our property and for a wonderful feedback. We are glad that you enjoyed your stay and received a great service from our staff. We look forward on your next stay at our property.

"Morning"
R9916YIdavidc, 08 Janvier 2018

Good breakfast! I said good breakfast, that should be enough-why insist on 200 letters when all I have to say is good breakfast yet you insist that I take the time to enter 200 letters-your room was good this review stinks. I am tired typing now is this 200?

Owner Response, 08 Janvier 2018

On behalf of Bestwetern Cabrillo garden inn,we would like to express our sincere thanks for staying w/ us..Thank you and hope to see you again..

"thank you BW Cabrillo, San Diego"
annekV4156NO, 02 Janvier 2018

everyone from the office management - sonny & olivia - to the staff - carlos & olga - to the housekeeping ladies - jackie and rocio - is helpful and nice at the BW cabrillo in san diego. due to unfortunate circumstances, i ended up having to extend my stay to 2 1/2 weeks which included christmas, but everyone at the BW was so nice and the accommodations so safe and satisfactory, i did not have to worry. may thanks to all who work at the BW cabrillo in san diego.

Owner Response, 02 Janvier 2018

On behalf of Bestwestern Hotel Cabrillo garden inn,we would like to say THANK YOU for choosing to stay with us..It was a pleasure to have you as our guest and we truly look forward to your next visit..

"Excellent hotel at walkable distance to Gaslamp quarter"
Anita0007, 01 Janvier 2018

Clean rooms, excellent service. Would stay again while Victoria San Diego. It is close all major attractions in San Diego. Perfect stay for couples and also family. The hotel offers parking space although is paid.

Owner Response, 01 Janvier 2018

we are glad that you express your wonderful experience / us..Hope to see you soon

"Very Nice, Quaint Hotel"
briansZ6804ZE, 18 Décembre 2017

The small 30 room hotel is nestled within walking distance to just about everything downtown San Diego. The rooms are quaint, very clean and comfortable. Hotel receptionists are truly friendly and helpful. Very nice, but very small breakfast room. Overall this hotel is a gem. I would recommend it in an instant.

Owner Response, 18 Décembre 2017

Hi Briansz6804ZE, We would like to thank you for staying with us and we appreciate your feedback. e hope to see you again on your next visit to San Diego. YChen

"Another Great Stay"
Linda R, 17 Décembre 2017

This is the greatest place to stay in San Diego nestled in among giant buildings but with a cozy, home atmosphere. Staff is always warm and welcoming and go out of their way to make your stay the best. Great TV too for down time with two Hallmark Channels and TCM in addition to other great channels. Location perfect for Symphony Hall and other destinations.

Owner Response, 17 Décembre 2017

Hi Ms. Linda R., Our entire team would like to thank you for staying with us and we appreciate your feedback. It felt good knowing that you enjoyed your stay. We hope to see you again.

"Comfortable stay"
juanng2017, 02 Décembre 2017

I like this hotel because it is very quiet and their beds are very comfortable which provides a good night sleep. On a business trip I always need a reliable intetnet connection and Best Western Hotels provide a reliable internet connection.

Owner Response, 02 Décembre 2017

Hi Mr. Juan, We are happy to know that you had a wonderful experience at our property. We appreciate your feedback and we hope to see you again.

"Charming Spanish Colonial-Style Hotel"
WBrown_from_TO, 15 Novembre 2017

The Best Western Cabrillo Garden Inn was a delightful surprise, and full of charm, comfort and character. I admit: I had been expecting a somewhat anonymous chain hotel, but this one is a lovely two-storey Spanish colonial style with red tiles and plants everywhere. Breakfast was mostly outside, and there were painted tiles in the flooring. The first and second floors are accessed by outside walkways (a huge novelty to this Canadian) and had little seating areas throughout where you could just relax among the flowers. (The views are largely of the parking lot, but so well-greened with flowers and plants that I didn't mind.) There is a rooftop patio that is perfect for relaxing - again, with plenty of plants, and some comfy patio couches. Just by luck, we were assigned room 216, a corner room, which was particularly nice as it had a bit more space, a big round table and two windows. Breakfast as yummy and the staff were friendly, the rooms were sparkling clean and had all the regular comforts you could want. Everything downtown in San Diego is walkable from here: the conference centre is about 35 minutes, as is the USS Midway. Balboa Park is a short walk in the opposite direction. And it's just around the corner from Hodad's (amazing burgers!) and Valentine's (great Mexican food). (Seriously: if you're in San Diego and you're not a vegetarian, you have to try Hodad's. I think I had a religious conversion.) All together, we liked this hotel better than the fancy hotel on the harbour where our travel companions stayed (and paid substantially more). This hotel has more character and charm - and reflects the history of the region so much better.

Owner Response, 15 Novembre 2017

Hi Mr. W Brown, We would like to thank you for staying with us. It felt good knowing that you enjoyed your stay and we appreciate that you liked the Spanish-Colonial style of our property. We are glad that your received an excellent service as well from our staff. Rest assured that we will continue provide above and beyond experience for all our guests. Again, thank you and we appreciate your feedback.

"Girls Trip!"
lisaamandag, 10 Novembre 2017

In the hub of the Gaslamp district; walking distance to eateries & culture. Clean room, cute corner Location, near freeway, & friendly staff. Parking, breakfast & Wi-Fi included which added to the value. Thanks for a great stay!

Owner Response, 10 Novembre 2017

Hi Girlstrip, Our entire team would like to thank you for stayiing with us. We appreciate your feedback and it felt good knowing that you enjoyed your stay. We hope to see you on your next visit to San Diego.

"Best Western Cabrillo Garden Inn"
kaitlynaliseg, 31 Octobre 2017

I was staying in San Diego for the week for a conference. I had a wonderful experience at the Best Western. I slept great, the rooms were clean and the beds very comfortable. The staff was welcoming and helpful. The location is walking distance to the Gaslamp district, but on the east side, and it a little grubby compared to the area around the convention center. However, I felt completely safe walking to and from the hotel. There is a mini fridge, a comprehensive and delicious breakfast buffet (compared to other three star hotel free buffets), and nice roof top terrace. If I had one tip for improvement, there would be more counter space in the bathroom and room. Overall, I would happily stay there in the future.

Owner Response, 31 Octobre 2017

Hi Kaitlynaliseg, I would like to thank you for taking the time to write a review for our property. We appreciate your feedback and will work hard to where we fall short. We are glad that you had a wonderful stay. Hope to see you on your next visit to San Diego. Best! YChen

"Friendly staff, Comfy bed."
BirdKom, 27 Octobre 2017

Staffs are very friendly. Bed and pillows are comfortable. I stayed on 2nd floor and some area of the floor in front of the bathroom made noises, which may be disturbing for one who stayed at 1st floor.

Owner Response, 27 Octobre 2017

Hi Mr. Birdkom, We appreciate your feedback and our entire staff would like to thank you for staying with us. We are looking forward to your next visit to San Diego. Best! YChen

"Liars and Cheats"
madveshm2017, 08 Septembre 2017

Things promised at the time of reservation were not available. Parking and breakfast sucks. The hotel staff was not helpful, may be should not be in hospitality business. The location, if you want to be near gas lamp district, is the only positive thing about this hotel

Owner Response, 08 Septembre 2017

Hi Mr. Madveshm2017, Thank you for writing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best! YChen

"Clean and comfortable"
BridgeMomLosAngeles, 05 Septembre 2017

This hotel is convenient, pleasant, clean and comfortable. The staff are friendly and accommodating. The rooms have been updated with nice decor. Cons: rooms are very small and dark. Bathroom is small and toilet is situated so poorly that anyone over a certain weight will have trouble squeezing in there. If you're visiting and need just a place to crash, you'll get your needs met. WiFi and breakfast decent. Expedia usually has a good member rate on this hotel cheaper than BW.com.

Owner Response, 05 Septembre 2017

Hi Ms. BridgeMomLosAngeles, On behalf of our entire team, I would like to apologize for not exceeding your expectations. We value youe feedback and this will give us an opportunity to improve in those areas you mentioned. I hope that you will consider staying with us again in your next visit to San Diego and consider giving us a chance for a better and superior service. Best! YChen

"4 day stay in Cabrillo Garden Inn"
franksH4268ID, 27 Août 2017

Service, value, cleanliness and location was great. We loved the breakfast. The room and specially the bathroom is very small. The hotel is walking distance from all the mayor attractions in San Diego.

Owner Response, 27 Août 2017

Hi FranksH4268ID, Thank you for statying with us and for writing a positive review for our property. We may have some flaws but we will consider your feedback and this will give us chance to improve. We hope to see you gain soon. Best! YChen

"Great value in a great part of town"
juanaangelicae, 23 Août 2017

I had a great experience and decided to sign up for the rewards program based on my stay here last month. the gaslamp district is just a stone's throw away and it was very easy to get around on foot, and cheap to uber

Owner Response, 23 Août 2017

Hi Juanaangelicae, Our entire team were glad to know that you had a wonderful stay to our property and thank you for joining the rewards membership. We appreciate your feedback and we hope to see you soon. Best! YChen

"Excellent hotel at amazing price!"
chantalv642, 12 Août 2017

We stayed one week and really appreciate our stay. Carlos at the front desk was very helpful in guiding us during our journey in San Diego and surroundings. The room was always clean. The staff very kind and helpful. The terrasse on the roof is great! The location is amazing: By car or Uber, you can get easily everywhere. If you like walking, you can easily get everywhere within the city. We recommend strongly this hotel which is quite economical.

Owner Response, 12 Août 2017

Hi Ms. Chantalv642, It felt good knowing that you had a wonderful stay and a great experience to our property during your stay. We appreciate your positive feedback and we hope to see you again on your next visit to San Diego. Best! YChen

"Amazing"
Oscar W, 10 Août 2017

I'm out of words. Just the welcoming from the staff, he went out of his way to show us recommendations in the City (areas to stay away from and recommendations according to our intrests). It's beautiful with all the small lights and vegetation (it feels like a peaceful suburbia, a oasis in the middle of the City). Parking is CRAZY affordable, 15$ a night. The stylig of the rooms feels a bit like staying at my grandparents house, in a guestroom. For this price, so close to the downtown restaurantstreet, me and my friend couldn't be happier. (Tierd of stressful and robot-like staff and all-around lack of personality that you get in the bigger and much more expensive hotel complexes) Now I am sitting outside my room and just feel blessed.

"Cabrillo Inn"
F2070UYstevew, 02 Août 2017

A very nice hotel downtown by the Gas Lamp section. Great location and close to the airport. The staff was very courteous and the room was spotless. Ease of access to and from I-5 is good. Close to the zoo and Sea World and many more sights from the beach to historical sites.

"Great place to stay"
debralynnw, 07 Juillet 2017

Small room but spotless. Decent breakfast--typical fare for hotels. Great location for restaurants--within walking distance so no need to search for parking. Possible to walk to Broadway Pier (1 mile) and to walk/jog to Balboa Park (1+ mile). Would stay there again.

"Good location"
Mattie B, 26 Juin 2017

Good location. Room was well maintained and was clean. The air-conditioner should be upgraded. The bathroom was very small with a very small toilet. The breakfast was adequate. Nice sitting areas in front of the rooms. There should be help with getting luggage upstairs or a ramps for the second floor rooms.

Owner Response, 26 Juin 2017

Hi Ms. Mattie B., Our entire team would like to thank you for your feedback. We value our customers input for improvements. It is good to know that you had a wonderful stay with us. We hope to see you on your next visit to San Diego. Best! YChen

"Immoral hotel management"
Wouterjansen, 11 Juin 2017

Called Best Western Cabrillo Inn with explicit request to make a reservation for a room as alternative option, asking hotel staff member if I'd be incurred any cost if I canceled the room on the same day. Staff member explicitly confirmed that I could cancel without any charges. Booked another (preferred) hotel and canceled within a matter of hours on same day (within a few hours even). Thinking all is fine, the same staff member calls back to say that after discussing the cancellation with his hotel manager, a cancellation fee will be incurred. After filing a complaint with Best Western, it turns out the hotel manager denies that the first conversation never happened (so basically implying I'm a liar), and passing the mistake of the staff member onto the customer. After raising this concern with Best Western, no-one takes responsibility. Extremely poor customer experience.

Owner Response, 11 Juin 2017

Hi Mr. Wouterjansen, Thank you for your recent review for our property. We already responded to the Customer Care case filed on this matter . The case has been closed. Best! YChen

"business and fun"
Sam-loveNewYork-, 28 Mai 2017

I like the location. Close enough to walk to the city, but far enough to be quiet. Room is clean and breakfast is very good. The best part was the staff. They are extremely polite and helpful. They went above and beyond to make my stay so comfortable.

Owner Response, 28 Mai 2017

Hi Mr. Sam, We would like to thank you for writing a wonderful feedback for our property Best Western Cabrillo Garden Inn. It felt good knowing that you had a wonderful stay. We hope to see you again on your next visit to San Diego. YChen

"Great Front Desk/Great experience"
Alpha M, 17 Mai 2017

It was last weekend that I had an emergency here in San Diego and I wasn't sure what to do I turned to this hotel and I was met with Carlos at the front desk who was amazing and not only helping me get settled in but also making me feel the comfort that the hotel Stauffer. The hotel was very clean very peaceful very Serene and it's definitely a garden situation two thumbs up I would recommend this place to everybody

Owner Response, 17 Mai 2017

Hi Alpha M, We would like to thank you for staying with us and we appreciate your feedback. It felt good knowing that our staff provided you an excellent customer service. We hope to see you again on your next visit to San Diego. Best! YChen

"Amazing staff"
554lklu, 12 Mai 2017

Extremely friendly staff and the rooms were clean and cozy. The hotel was in the perfect location for us, walking distance from Petco Park and Gaslamp and only a mile drive from the zoo. Breakfast had a good selection and everything tasted great!

Owner Response, 12 Mai 2017

Hi 554lklu, Our entire team greatly appreciate your feedback about your recent stay at our property Best Western Cabrllo Garden Inn. We are glad to know that you had a wonderful stay. We hope to see you again on your next visit to San Diego. Best! YChen

"Comfortable stay"
franciscooW7129KN, 11 Mai 2017

Our stay in this hotel was very comfortable. It wasn't noisy. The room was a lot smaller than I thought it would be but the beds were comfortable and we were literally just there to sleep. The only issue we had was parking. There was no parking in the hotel so we had to park our car on the street which I didn't like but at least we didn't have to pay the parking fee which was nice of them.

Owner Response, 11 Mai 2017

Hi Mr. Francisco, Our entire team would like to thank you for staying at our property Best Western Cabrillo Garden Inn. It felt good knowing that you enjoyed your stay with us and we apologized for the limited space for Parking. I hope this will not hinder you from staying with us gain. We hope to see you on youe next visit to San Diego. Best! YChen

"Nice stay"
Charles M, 13 Avril 2017

Extremely Clean Hotel. Beds a little soft. Nicer older hotel with a good hot breakfast. Bathrooms a little small but extremely clean!! Near Gaslamp area so no need to drive anywhere!!! Staff very friendly and quite helpful.

Owner Response, 13 Avril 2017

Hi Mr. Charles M, Our entire team would like to thank you for taking the time to write a good review for our property Best Western Cabrillo Garden Inn. It felt good knowing that you had a wonderful stay with us. We hope to see you again on your next visit to San Diego. Best! YChen

"Downtown Ready"
Alain B, 10 Avril 2017

This location was great, visually appealing from the outside and everything you need inside. Parking is tricky but if arriving after 6 street parking is free. Parking is 15 dollars so not really a deal breaker

Owner Response, 10 Avril 2017

Dear Alain B, Thank you for taking the time to share a wonderful experience about your recent stay at Best Western Cabrillo Garden Inn. Good to know that you had a pleasant stay. We would love to have you back and our entire team is looking forward on your future visits to San Diego. Best! YChen

"Pleasantly surprised!"
Anna N, 10 Avril 2017

Driving into the small parking lot of the hotel, I wasn't sure what to expect. It looked like they really tried to give a garden feel to it with hanging succulents and different plants all around. I arrived at 11, too early to check in but they let me park in their lot for the $15 (wish it were included),. The parking area is small but backing in helps. I have a Jeep Cherokee and had no problems. The room was small but clean and cute. I was there for a bachelorette party and fake diamond rings were hidden around the room, so I can attest to the cleanliness since 9 girls looked for rings in almost every inch of the room. One downside of the hotel was being woken up a couple different times by sirens and honking but it is the downtown area. Breakfast was very nice- pancakes, sausages, eggs, different breads and muffins, cereal, yogurt, granola, fruit, almond milk, teas and coffee. There was a waffle maker but I didn't see batter. The woman working in the breakfast area was very efficient and helpful. They had a nice little seating area outside and tables and seats outside some of the rooms. The hotel was walking distance to everything we did, maybe a 10 min walk. I would stay again.

Owner Response, 10 Avril 2017

Hi Ms Ana N, Our entire team at Best Western Cabrillo Garden Inn would like to thank you for staying at our property. It felt good knowing that you had a wonderful and pleasant stay. We look forward for your next visit to San Diego. Best! YChen

"Cute place to stay!"
kristi B, 02 Avril 2017

This building is old, which means that the rooms (especially bathrooms) are very small but super clean and comfortable. Staff was helpful and friendly. Close to our planned activities. Would stay there again.

Owner Response, 02 Avril 2017

Hi Ms. Kristi B., Thank you for the wonderful feedback for our property Best Western Cabrillo Garden Inn. It felt good knowing that you enjoyed your stay with us. We hope to see you again in your next visit to San Diego. Best! YChen

"Stayed for 5 nights and would stay again"
Sarah S, 30 Mars 2017

Lovely little hotel with nice, clean rooms and facilities. Excellent front of house staff. Carlos was so helpful in terms of the city, what to do and how to get around. 10 minute walk to the Gaslamp area.

Owner Response, 30 Mars 2017

Dear Ms. Sara S., We appreciate your feedback and thank you for staying with us at Best Western CabrilloGarden Inn. Our entire team were very happy that you had a wonderful experience while staying with us. Hope to see you again on your next visit to San Diego. Best! YChen

"Charming little motel in the middle of city"
WeeKee, 29 Mars 2017

My family of 4 stayed here in a family room, and we loved our 2-night stay. The folks at the hotel are friendly (esp. Carlos is really chatty and immensely informative!). The quaint and charming motel just kind of sticks out in the midst of modern buildings in the area, and yet is very quiet even though it sits at a small junction. Our room is spacious and comfortable, but it lacks a microwave. Location-wise the BW is pretty central. Gastown is within walking distance. Balboa Park and the bay as well if you have strong legs, or it's just a quick Uber ride away. The trolley station is just 2 streets away. Breakfast area is small, but the spread and quality we found above the average motel we've stayed in. Wifi is reliable and free. Overall BW Cabrillo Hill punches above its belt for the price bracket it is in.

Owner Response, 29 Mars 2017

Dear WeeKee, Our entire team would lile to thank you for staying with us at Best Western Cabrillo Garden Inn and we appreciate your feedback. We strive to give the utmost experience to each and every guests. As for the microwave, we have one at the breakfast room for everyone to use anytime. We hope to see you on your next visit to San Diego. Best! YChen

"Convenient location and offering good basic accomodation"
Everett D, 28 Novembre 2016

The hotel is next to the downtown hip area (gaslamp) and was very clean. It has more of a boutique hotel feel with a reasonably good breakfast. The room tended to be on the smaller side but it was sufficient for a short stay. The staff was friendly and the front desk attendants were always ready to help. There is a fee for parking on the premises. Also just opposite the hotel there is a convenient mini-mart for essentials

"Good place for conferences participants"
993viacheslavv, 17 Novembre 2016

Friendly stuff, clean rooms, fast WiFi, good breakfasts, close to public transport stops and downtown. Everything was good for conference participant. Only my room was dark, so it was necessary to turn on light even during daytime.

Owner Response, 17 Novembre 2016

Hi 993viacheslavv, We appreciate you feedback to our property Best Western Cabrillo Garden Inn. We will look into the issue that you encountered and rest assured this will be taken cared of. It felt good knowing that you enjoyed your stay with us. Again, thank you and hope to see you again in your next visit to San Diego. Best! YChen

"Overrated"
dnahc408, 26 Octobre 2016

The only reason this hotel is charges what it does is because it's in a prime location. I found and killed a couple of baby roaches in the bathroom. There were mold stains on my pillow case (after I slept on it...yuck)! The breakfast wasn't so bad but the floors and tables were sticky. Cleanliness is definitely not on the top of their list. We checked out the next day, paid a little bit more at another hotel with much better service.

Owner Response, 26 Octobre 2016

Hi dnahc408, We would like to thank you for staying on our Property at Best Western Cabrillo Garden Inn. Your feedback is important to us. I apologized about the roaches in the bathroom and cleanliness concern. I already talked to maintenance and housekeeping staff about your concern. And did a follow to make sure the utmost importance of cleanliness. As for the roachs issue, nothing has been reported to us and if known we could have resolved your concern. Just the same, I do apologized. We hope you still consider us in your next visit to San Diego. Best! YChen

"Accomodating "
Amy V, 16 Octobre 2016

I booked this hotel last minute and showed up hours before check in. The man at the front desk (I dont know his name) was welcoming and friendly . He was extremely accomodating and allowed me to check in early with only a 15 minute wait while housekeeping finished cleaning the room. The room itself was very clean including the bathroom and the bed and pillows were comfortable. This hotel is centrally located close to everything you could ever want to do in downtown San Diego. I would stay here again.

Owner Response, 16 Octobre 2016

Hi Amy V, We would like to thank you for taking the time to write a positive feedback for our Property at Best Western Cabrillo Garden Inn. We are glad to know that you enjoyed your stay with us and received an excellent service. We hope to see you again. Best! YChen

"Charming hotel in a great location"
Hope G, 15 Octobre 2016

I have stayed twice now for business at Best Western Cabrillo Garden Inn and had a great experience both times. If you're looking for super modern facilities, this probably isn't the place for you. But if you're looking for a hotel with charm that is clean, has friendly staff and is in a great location, then you will enjoy your stay here. I highly recommend it!

Owner Response, 15 Octobre 2016

Hi Hope G, Our entire team's goal is for our client to come back beacuse of the excellent service we provided to our guests. We are really happy to know that you had a wonderful experience at Best Western Cabrillo Garden Inn. Hope to see you in your next visit to San Diego. Best! YChen

"fat pillows"
James S, 13 Octobre 2016

Great hotel except for the fat pillows.. Most hotels now use fat pillows. They hurt your neck. Give the guests skinny pillows and if they want a fat pillow, they can pile them up. But you can't make a fat pillow skinny.

Owner Response, 13 Octobre 2016

Hi James, Our entire team would like to thank you for statying with us at Best Western Cabrillo Garden Inn. It felt good knowing that you had a wonderful stay with us. We appreciate your feedback. We hope to see you again in your next visit to San Diego. Best! YChen

"Great Location and Great Service"
Suzanne D, 30 Août 2016

Nice little hidden gem. Walking distance to the Gaslamp district, Little Italy, the pier just about anywhere you want to go. Also a few blocks to San Diego's transportation stops, stations including Amtrak.

Owner Response, 30 Août 2016

Hi Ms. Suzanne D, Thank you for taking the time to write a positive comment for our Property Best Western Cabrillo Garden Inn. Your comment is important to us to be able to see which area we need to improve on. Again, we appreciate for staying with us and it felt good to know that you enjoyed your stay with us. We hope to see you in the near future. Best! YChen

"small hotel surrounded by big buildings"
Recy H, 21 Août 2016

The most expensive room I have stayed at with Best Western. Beautiful outdoor landscaping, older building that looks to have been remodeled recently. Small bathroom with a big shower. very Expensive and limited parking. But that's an issue any where near downtown San Diego.

Owner Response, 21 Août 2016

Dear Recy H, Thank you for taking the time to post a comment on your recent stay at Best Western Cabrillo Garden Inn. Your comment is very important to us to be able to improve and provide a good service. It felt good knowing that you had a wonderful stay. Our entire team is looking forward on your next visit to San Diego. Best! YChen

"Great Value and Location"
Sue V, 21 Août 2016

Excellent location; walking distance to Petco Park, Gaslamp Dist., and saturday morning Farmer's Market. Clean rooms, friendly staff. Rooftop patio is a nice place to cap off the evening viewing the city.

Owner Response, 21 Août 2016

Dear Sue V, Thank you for taking the time to write a wonderful comments to our Property Best Western Cabrillo Garden Inn. Your comments is important to us and it felt good to know that you experienced excellent service during your stay. Our entire team is looking forward for your next visit in San Diego. Best! YChen

"Great location"
arlynnh543, 09 Août 2016

This was conveniently located near all the sights. The rooms were clean & comfortable. Like many hotels of this era it could use some updating for more outlets for electronics. An outlet at the nightstands would be helpful for using your laptop on the bed. This could be easily remedied with a light fixture w/ an outlet in it

Owner Response, 09 Août 2016

Dear arlynnh543, Thank you for taking the time to write a review for our Property Best Western Cabrillo Garden Inn. We value your comments and suggestions for us to know where we fall short and it gives us the opportunity to improve and provide an excellent service. Again, thank you and hope to see you on your next visit to San Diego. Best! YChen

"Unexpected"
Gerardo I, 04 Août 2016

I saw a couple bad reviews and was scared after I booked my nights here. But then the unexpected happened. This is a really good place to stay. It has parking, breakfast. The personnel is really good. Maryha in the mourning is always aware, if you need something she is there ready to serve you. Also Carlos the recepcionist is very proffessional and willing to provide the best service. He oriented me on good places to eat around the city and showed me some good places of interest. If i have to come back to San Diego this will be my option to stay again.

Owner Response, 04 Août 2016

Dear Mr. Gerardo I, Our entire TEAM would like to thank you for taking the time to write a wonderful review for our Property Best Western Cabrillo Garden Inn. It felt good knowing that you enjoyed your recent stay and provided you with excellent service. Rest assured that we will continue to do the same to each and every guest. Again, thank you for the inspiration and we hope to see you again on you next visit to San Diego. Best! YChen

"great weekend getaway! "
mcruss125, 18 Juillet 2016

this was a great little hotel for our weekend getaway! at the time of booking the receptionist was awesome in letting us know parking was very limited and instructed us to come to the hotel first before going to the zoo to get our parking permit for the weekend! we were able to check in early and get our permit. the hotel was clean and quiet. the walkway balconies were cute with a table and chairs for seating outside your room. the hotel is perfectly placed a few blocks from Petco park, the Gaslamp Quarters, a few min drive to the harbor and the Zoo. theres a little liquor mart right across the street for convenience and a ralphs store a couple blocks down the street. the only issue we had was the AC was under the window blowing straight into the side of the bed so in order to get the room cool we had to keep the curtains open and keep adjusting it upwards which left little privacy when people walked by. overall the hotel was great and i would def stay here on our next trip!

Owner Response, 18 Juillet 2016

Dear Mcruss125, Our entire team would like to thank you for the good reviews for your recent stay at our Property Best Western Cabrillo Garden Inn. It felt good knowing that you enjoyed your stay and that we provided you the best quality service that each and every guest deserves. Again, thank you and hope to be of service on your next visit to San Diego. Best! YChen

"Restful night after July 4th celebration."
LookingToSee, 13 Juillet 2016

If you are looking for something fancy Cabrillo Garden Inn is not for you. However its convenient location, nice, accommodating staff and tastefully decorated rooms left a pleasant impression with us. We will stay there again!

Owner Response, 13 Juillet 2016

Dear Lookingtosee, Our entire Team at Best Western Cabrillo Garden Inn would like to thank you for the wonderful reviews on our Property. We're glad to know that we provided excellent service on your recent stay. We are looking forward on your next visit to our Property. Best! YChen

"Little Gem"
T293XImarkb, 12 Juillet 2016

This hotel is hidden among the high-rises in downtown San Diego, but it's worth the find. Rooms were clean and well decorated. Staff was attentive and helpful. Property is within walking distance of the Gas Lamp district and Petco Park.

Owner Response, 12 Juillet 2016

Dear T293XImarkb, The entire Team would like to thank you for the wonderful reviews for our Property best Western Cabrillo Garden Inn. We always make sure that we provide excellent customer service. We are very glad to know that you appreciated our efforts. Also, the easy access to mostly visited areas around San Diego. We hope to see again in your next visit. Best! Y.Chen

"Mister Inbetween"
Hugh David G, 07 Juillet 2016

Good people, well maintained in an out with thoughtful landscaping that lives up to it's name. Plenty of restaurants in the area, as well as symphony, civic center, and city hall : check it out, and you will be pleasantly surprised.

Owner Response, 07 Juillet 2016

Dear Mr. David Hugh, Our entire team would like to thank you for the good reviews for our Property Best Western Cabrillo Garden Inn. We always strive to give the best and quality service that each and every guests deserves. It felt good that you enjoyed your stay with us plus the great location that gives you the easiest access to everything. Again, thank you and we hope to see you again in your next visit to San Diego. Best! YChen

"watch out for trouble"
Raymond R, 30 Juin 2016

Had problems with the plumbing and homeless. The staff was not helpful and did not give us any reason to return to this location ever. the night staff was helpful as much as they could but the management did not care at all.

Owner Response, 30 Juin 2016

Hi Mr. Raymond R. I would like to thank you for your feedback on you recent stay in our Property Best Western Cabrillo garden Inn. And I would like to sincerely apologized for the plumbing issue that you had during you stay. We always strive to give the best service to our guest and I apologized that we did not exceed your basic expectation. I would like to extend an invitation to you and your family next time you travel to San Diego and I will extend a special discounted rate. I look forward to hearing from you soon. Best! YChen

"great staff"
debahrke, 04 Juin 2016

Have stayed here twice and have been pleased. Comfy, clean , and the staff is great. Olga is very helpful. Breakfast has a nice selection. will stay again. close to horton plaza and gaslamp. very convienient

Owner Response, 04 Juin 2016

Hi Debahrke, Thank you for taking the time to give a very good feedback. Rest assured that we will always provide an excellent service to each and every guests that stays in our Property. Again, our entire TEAM would like to thank you for being a loyal customer. Hope to see you again in your next visit to San Diego. Best! YChen

"Great downtown Location"
Mz_Lz, 28 Mai 2016

Nice value for a downtown Inn. Easy walk to bus lines and many downtown areas. The front staff was so friendly and helpful. The breakfast was just fine and we enjoyed the roof top seating. Rooms were old and needed updating but were charming and clean.

Owner Response, 28 Mai 2016

Hi Mz_Lz, We would like to thank you for the wonderful reviews for our Property Best Western Cabrillo Garden Inn. We are glad that you had a wonderful stay with us. We also appreciate your suggestions and will look into that matter. We value our guest comments and concerns to be able to achieve the best quality of service and amenities. We hope to have you again on your next visit to San Diego. Best! YChen

"great stay"
Gary J, 18 Mai 2016

We were very pleased with the friendliness of the staff and their knowledge of San Diego and the help they gave us. the breakfast was awesome with great selection every morning that was different foods.The rooms were very clean and great location for our purposes.

Owner Response, 18 Mai 2016

Hi Mr. Gary J., The entire TEAM at Best Western Cabrillo Garden Inn would like to thank you for the inspiring review for our Property. It is always a pleasure to provide extra ordinary service to all our guests. We hope to see you soon on your next visit to San Diego. Best! Y. Chenn

"Cozy on Cortez Hill"
Michael N, 15 Avril 2016

I was impressed with this clean and cozy little gem. It appears to be a well done renovation of an old travel lodge type motel. Rooms very quiet. Didn't really notice the construction on the adjacent street. The breakfast was excellent and satisfying and the breakfast area, I'll say it again, cozy. Not a luxury hotel but most certainly adequate.

Owner Response, 15 Avril 2016

Hi Michael N., We would like to thank you for the excellent review for our Property; Best Western Cabrillo Garden Inn. It felt good to know that you had a wonderful stay with us. Our entire TEAM will always strive to provide excellent quality of service. We look forward to having you again on your next visit to San Diego. Best! Y_Chen

"Best Customer Service"
897royceb, 14 Avril 2016

Excellent customer servive. Staff goes out of their way to make sure you are comfortable and have everything you need. rooms are clean, parking is available. Love the free wi-fi worked great. Near gas light district so everything is available and close by. Can walk to any attraction downtown

Owner Response, 14 Avril 2016

Dear 897royceb, The entire team at Best Western Cabrillo Garden Inn would like to thank you for the inspiring reviews. We are pleased to know that you enjoyed your recent stay with us. We always strive to give the utmost customer service that every guest deserve. We hope to see you on your next visit to San Diego. Best! Y_Chen

"Best little hotel in San Diego"
Michael H, 29 Mars 2016

I travel over 100 nights per year on business. I accidentally stumbled onto this hidden treasure in San Diego. Extremely clean, comfortable, and nicely equipped. Super friendly and service oriented staff. Not at all what I expected with a budget hotel. This is a real gem. I'll stay again on my next trip to San Diego. Although It's a mile walk to the convention center, Its a walk through the Gas Lamp District and I really enjoyed the extra exercise and fresh air. San Diego isn't a bad place for walking.

Owner Response, 29 Mars 2016

Hi Mr. Michael H., Thank you for taking the time to write a very good review for our Property Best Western Cabrillo Garden Inn. We are glad that you enjoyed your stay with us. Our Team would like to thank you for choosing us as your home away from home. We will be expecting you on your next visit to San Diego. Best! Y.Chen

"Not that great"
LMRD, 16 Mars 2016

We stayed here for one night since we were attending a concert at the San Diego Civic Theatre... close walk to venue, which is nice. As far as the room, the bed itself was comfortable but pillows were these little half pillows that were a little too hard--Breakfast was not great--Potatoes had a strange flavor and eggs tasted off. Will not be back. In addition, suggest a microwave in the rooms-- Usually a staple in a Best Western / Holiday Inn Express type hotel.

Owner Response, 16 Mars 2016

Dear LMRD, Thank you for taking the time to write a review in your recent stay at Best Western Cabrillo Garden Inn. We are apologized that we fall short with your expectations. Your satisfaction is important to us and we appreciate your feedback to give us the chance to improve and to ensure we offer a better experience to our guests in the future. Best! C. Yann Gen. Manager

"A little charmer"
David D, 11 Mars 2016

Small but charming little place in the business district of San Diego. If you need to be in the area, this is the perfect spot. Staff delightful. Rooms small but clean and include amenities you would expect - safe, refrigerator. Added bonus - within walking distance of Gaslamp District where you will find innumerable restaurants, bars, live music, and so much more. Felt safe, as well.

Owner Response, 11 Mars 2016

Thank you for your comments regarding your recent stay at Best Western Cabrillo Garden Inn San Diego. We are happy to know that you had a wonderful stay and we provided all the amenities that you needed. And the hotel location made it easier for you to have access to the main activities in San Diego. Thank you for staying with us and we are looking forward to your next visit in San Diego. Best! Y.Chenn Gen. Manager

"Great location, reasonably priced"
Jim P, 08 Mars 2016

It's a small two story hotel surrounded by new high rise buildings. It's in walking distance (about 6 blocks) of the Gaslamp Quarter. We had the room on the east end of the first floor, and the bathroom was the smallest I've ever seen in a hotel. The new flooring that was being installed in the other rooms on the first floor looks like a great improvement over the rug in our room. The breakfast was typical of a Best Western, and they had a good selection with limited space.

Owner Response, 08 Mars 2016

Dear Mr. Jim P., Thank you so much for taking the time to write a review after your stay at Best Western Cabrillo Garden Inn. We are happy to hear that you enjoyed your stay with us. We apologized that the size of the bathroom that you had did not meet your standards . We passed it on to our in-house maintenance Team to look into that matter. Looking forward to your next visit to San Diego. Best regards Y.Chenn Gen. Manager

"Great little Hotel"
Jim g, 06 Mars 2016

We always stay at the Cabrillo Garden Inn when in SanDiego. It has a great location and feel safe. It's pretty comfortable, clean and has a welcoming ,helpful staff. The breakfast is fresh with a selection of items. It's in walking distance of the Gas Lamp Quarter and trollies/buses.

Owner Response, 06 Mars 2016

Dear Jim G., It is felt good to know about guest keep coming back to our Hotel Best Western Cabrillo Garden Inn San Diego. That way, we would know that we are giving exceptional service. We are glad that the hotel location made it easier for you to have access to the main activities in San Diego. Thank you for staying with us and we are looking forward to your next visit to San Diego. Best! Y Chen General Manager Best Western Cabrillo Garden Inn

"nice hotel"
Jody Anne H, 21 Février 2016

The hotel rooms and grounds were very neat and clean, we had an extremely comfortable bed. The room had just been renovated, so the amenities were all new. The internet was easily accessed and the speed was good... The staff were very friendly and helpful.. This hotel is walking distance to the House of Blues and only a couple minutes drive to city centre. There is a convenience store directly across the road.

Owner Response, 21 Février 2016

Hi Jody Anne H., Thank you for giving us good feedback on you last stay at Best Western Cabrillo Garden Inn San Diego. We are glad that you enjoyed your stay and most of all good to know that we provided you with friendly and excellent service and easy access to all activities in San Diego. We hope to see you again in your next visit to San Diego. Best! Y CHENN Gen. Manager Best Western Cabrillo Garden Inn

"3 nights were perfect, but 1 was LOUD"
IowaMV, 01 Février 2016

As others have said, this is a clean hotel with an extremely attentive and friendly staff. They really seem to try hard to "go the extra mile," and are generally very responsive. Location is good, an easy walk from Gas Lamp district, convention center, etc. Uber rides to just about everything in the area were less than $5. For the first 3 days/nights, we were discussing how much we loved this hotel, and how we'd need to give it a high rating on TripAdvisor. But on the 4th night (a Sat. night), it got extremely loud. At about 6pm that evening, I asked the staff in the office whether they tend to enforce rules about loud parties, because it had already started. At 3:00am the next morning, the party finally ended. How loud was it? I had foam earplugs in, and could clearly hear it-- the thumping bass was hard to miss. There were red plastic cups in the parking lot the next morning, so the party must have spilled out into the parking area. Based on our experiences Wed-Sat, I'd say this is a gem of a hotel, and the price is right. Based on Sat night, I'll just say we won't go back. Navigating through airports and connecting flights is "interesting" at best when you've only had 2 hours of sleep the night before.

Owner Response, 01 Février 2016

Dear Iowamv, Thank you for taking your time to share your experience during your stay at the Best Western Cabrillo Garden Inn. Your comments are very important to us in improving our business and we appreciate your comments. We are looking forward to have you as our guest in the near future. Y Chen General Manager

"Good budget find"
Joseph M, 31 Janvier 2016

This property was chosen for a last minute getaway. Being only a two hour drive, San Diego is one of our favorite areas to visit. Although we prefer to stay downtown, hotel room rates do influence our choice. Several conventions were in session during the time of our visit so hotels vacancies and room rates were at a premium. We selected the Best Western because of it's room rate, location and previous experience with the chain. The Cabrillo Garden Inn is a pretty good find that won't break your budget. The property has maintained it's mid-century motel aura rather well. It's rooms are small and modestly appointed. If your requirements included any luxury, look elsewhere. If a clean room with a great location and fair room rate meets you needs than this is your place.

Owner Response, 31 Janvier 2016

Dear 406Joesephm, Thank you for your feedback regarding the recent stay at our property. We are glad that you have enjoyed your stay and we hope to see you back soon. Thank you for staying Best Western Cabrillo Garden Inn. Y Chen General Manager

"Great boutique hotel/motel, well located"
G8443PLstephenr, 20 Janvier 2016

Stayed here ever time we visit San Diego for its convenience, friendly staff and well serviced rooms, clean and quiet but close to down town and the airport. Breakfasts are great. Always return to the same hotel every time we visit and as a stopover for Baja trips.

Owner Response, 20 Janvier 2016

Dear G8443PLstephenr, Thank you for your feedback regarding the recent stay at our property Best Western Cabrillo Garden Inn. We appreciate your comments and we thank you for staying always with us when you are in town. We are looking forward to your next stay at our property. Y Chen General Manager Best Western Cabrillo Garden Inn

"From Ottawa"
Vivianne R, 17 Janvier 2016

This hotel is very well located. It is near all the activities in Gaslamp and several of the activities in the area such as the San Diego Zoo and Balboa Park. It caters to a more budget conscious traveller as breakfast is included. It lack amenities and the parking is rather expensive at $15/night.

Owner Response, 17 Janvier 2016

Dear Vivianne R, Thank you for your comments regarding your stay at our property Best Western Cabrillo Garden Inn San Diego. We are glad that the hotel location made it easier for you to have access to the main activities in San Diego. In regards to the parking fee, our hotel is offering a competitive rate for the downtown San Diego area. Thank you for staying with us and we are looking forward to have you as our guest in the future. Y Chen General Manager Best Western Cabrillo Garden Inn

"Great little downtown"
Michael B, 07 Janvier 2016

Very pleasant staff great rates and downtown location. Will stay again. Rooms are very nicely furnished, good amenities. Downtown location very convenient for business and close to freeway but far enough to be quiet.

Owner Response, 07 Janvier 2016

Dear Michael B, Thank you for your comments regarding your stay at Best Western Garden Inn. We are glad that you have enjoyed the hotel, staff and rates at our property. Thank you again for your feedback and we are looking forward to your return. Y Chen General Manager Best Western Plus Cabrillo Garden Inn

"Decent budget choice with excellent staff."
travelpassion, 06 Décembre 2015

This hotel is not located in the Gaslight quarter but is about a ten minute walk away. The staff are helpful and friendly both on reception and in the breakfast room. The rooms are pretty small (the refrigerator is on the shelf in the closet) but clean and had everything we needed. It is a basic hotel with no pool or fitness room. There is a roof-top seating area but no bar. There is an onsite guest self-laundry but as it is in between two guest rooms on the top floor, it can generally only be used between 0900 and 1500, when most guests are likely to be out, though if no one is staying in the adjacent rooms, the staff will let you use the facilities in the evening. The breakfast is good and varied with different hot dishes every day. As others have said, the parking lot is quite small and the spaces are at a premium even though they cost $15 per night. Luckily we handed our rental car back on the second day so only paid for one night. The area is okay, it's just sad that there are so many homeless people, many of whom have mental health issues so it can be a wee bit daunting, couple with the strong smell of urine that hits you frequently, which I was not expecting. That aside, the hotel location is fine and only a five minute walk to the 992 bus stop, from which you can get to the airport without transferring. All in all it served it's purpose and we were happy enough but it's the staff that really make this place worth staying in.

Owner Response, 06 Décembre 2015

Dear Travelpassion, Thank you for choosing to stay at the Best Western Cabrillo Garden Inn and for taking the time to share your experience you had at our property. We are appreciating your comments and we are looking forward to have you as our guest again in the near future. Y Chen General Manager

"Very Happy"
Gerald G, 04 Décembre 2015

Cabrillo Garden Inn is very central for a 30min walk to the Convention Center, easy access to the airport, Zoo,etc.. and lots of Restaurants within easy walking distance. The Hotel Staff were awesome in every aspect of making our stay a most enjoyable experience!

Owner Response, 04 Décembre 2015

Dear Gerald G, Thank you for your comments regarding your recent stay at our property Best Western Cabrillo Garden Inn. We are pleased to hear that you have enjoyed your stay at our property and we hope to see you back soon. Y Chen General Manager

"Wonderful little motel"
Ruth D, 01 Décembre 2015

Don't let the two stars fool you. This is a wonderful motel. Clean rooms with very comfortable beds and pillows that are not flat pancakes. They do not have a pool but your there to see the ocean right? The staff is friendly and right on top of any problem you might have. Our tv remote kept locking up and they fixed it right away when we told them about it. The breakfast is very good, both hot and cold foods offered. We were welcomed with a smile even with a late arrival on Thanksgiving evening and offered bottles of water and a nice muffin. They speak several languages and are very accomadating. They are locacted off a freeway and very close to Balboa park and if your there for a cruise they are very close to the harbor. This is our second stay here and will most certainly stay here again. I love all the pots of plants hence the name garden inn. We highly recommend this motel!

Owner Response, 01 Décembre 2015

Dear Ruth D, Thank you for your feedback regarding your stay at Best Western Cabrillo Garden Inn. We appreciate your comments and we are hoping to have you as our guest again soon. Y Chen General Manager Best Western Cabrillo Garden Inn

"Affable staff, very clean room, close to Balboa Park"
Octavian C, 15 Novembre 2015

We booked a double-bed room, which while small, was spotless clean, bath included. Nothing fancy, it just does the job. Beds are comfortable. Right across the street there's a convenience store, for buying water, or milk. Perfect for the price.

Owner Response, 15 Novembre 2015

Dear Octavian C, Thank you for your comments regarding your stay at Best Western Cabrillo Garden Inn. We are glad that you have enjoyed your stay at our property and we are looking forward having you as our guest in the near future. Y Chen General Manager Best Western Cabrillo Garden Inn

"Central"
silverfox1964, 23 Septembre 2015

A nice quiet motel midst high rise apartments- small- 20 rooms- we had room with view- others had view of parking lot- good rates but charge $15 night for parking. Walking distance to gaslight district and shopping mall-unfortunately must walk by many homeless.Great staff! Very good breakfast with usual muffins, etc but with hot food included- eggs, waffles, etc. Free computer in lobby.

Owner Response, 23 Septembre 2015

Dear silverfox1964, Thank you for sharing your experience in regards to your stay at Best Western Cabrillo Garden Inn. We are happy to hear that you enjoyed your stay and we hope you will consider staying with us again soon. Y Chen General Manager

"Perfect Place to Stay"
Susan O, 11 Septembre 2015

Located in the heart of San Diego, we enjoyed staying at this small, comfortable, service oriented hotel. Just a few minutes from the San Diego Zoo, Gas Lamp block, and Horton Plaza. The continental breakfasts provided were more than we expected....we did not want to go elsewhere. Warm staff. Perfect choice! Will return! So thankful we picked the right place to stay.

Owner Response, 11 Septembre 2015

Dear Susan O, Thank you for your very kind comments regarding your stay at Best Western Cabrillo Garden Inn. We are glad that you enjoyed our hotel as well as the breakfast and we hope to see you soon. Y Chen General Manager Best Western Cabrillo Garden Inn

"Quaint "
Renae N, 08 Septembre 2015

This is more of a motel. The room was clean. The bathroom is very tiny. Unless you show early, there will be no parking for you. (Parking is not free and the lot is very tiny) There is no pool or hot tub so as long as all you want is a basic room, this will be perfect for you. Employees are ok.

Owner Response, 08 Septembre 2015

Dear Renae N, Thank you for taking the time to share your recent stay at the Best Western Cabrillo Garden Inn. We do appreciate your feedback and we hope to have you as our guest in the near future. Y Chen General Manager Best Western Cabrillo Garden Inn

"Small but nice hotel."
AniaDeee, 31 Août 2015

Planned a trip to San Diego for 4 nights with my BF and chose this hotel because I'm usually happy with Best Western hotels. They are pretty consistent. Upon arrival I felt a bit underwhelmed since it appeared so tiny amongst the surrounding high rises. Our room on the second floor was pretty small and the bathroom had little counter space (but the two of us managed since there was a little shelf in the corner). Nonetheless, our stay was pleasant. The beds and pillows allowed a comfortable sleep. This hotel is nearby a busy street though and the noise from traffic can be loud. The included continental breakfast had a wide variety of options such as: white or whole-wheat bread, bagels, english muffins, oatmeal packets, banana nut or chocolate muffins, danishes, eggs, sausages, hashbrowns, waffles, cereals, fruits... basically almost anything you could think of as breakfast food they had it. The hot food offerings changed a bit each day. The breakfast attendant was pleasant. Our rooms were cleaned nicely every day. No complaints there. Overall, I can't really complain, it was a good stay for the price we paid and service we received.

Owner Response, 31 Août 2015

Dear AniaDeee, Thank you for your kind comments regarding your recent stay at our property Best Western Cabrillo Garden Inn San Diego. We are glad that you have enjoyed the breakfast and that you had a pleasant stay. We are hoping to see you back soon. Y Chen General Manager

"Cozy and Convenient"
Molly R, 31 Août 2015

I chose this hotel because it is only one mile from Petco Park, which allowed us to walk to and from the Taylor Swift concert there. I like the appearance of this hotel, especially the lobby area, but the room itself is tiny. Staff was friendly, and there were lots of breakfast options. We did not encounter any problems during our stay.

Owner Response, 31 Août 2015

Dear Molly R, Thank you for your comments regarding your recent stay at our hotel Best Western Cabrillo Garden Inn San Diego. We are hoping to have you as our guest in the near future. Y Chen General Manager

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Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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