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Best Western Plus Hotel Bayside Inn, San Diego

4.0/5  - basé sur 1568 notations.
555 W Ash Street, 92101-3414, San Diego, United States - See map

The Best Western Plus Bayside Inn is located a few blocks from the bay and right next to Little Italy in downtown San Diego, perfect for site seeing or business trips. Our proximity to Little Italy offers guests easy access to amazing dining and breweries from award winning chefs – many featuring fresh seafood from the Baja California Region. San Diego is known as the capitol for breweries in the US and many of them are located right in Little Italy. Guests can easily walk to shopping and dining at the nearby harbor area including Seaport Village & The Headquarters. Those that love to explore our breathtaking city find our central location very convenient for visiting many local museums and attractions. Whether you are visiting the World Famous San Diego Zoo®, the Midway Museum, or venturing out to the Gaslamp District, you’ll find our proximity to be the most ideal! In addition to our complimentary services including: a daily breakfast buffet, shuttle service and WI-FI, guests may take advantage of much more! Our beautiful outdoor pool & hot tub area featuring woven modular lounge seating is great for evenings with friends, family time, or just relaxing. Our on-site fitness room is perfect for an invigorating work out and we have a fantastic Sundries area with snacks, small meals and beverages for the convenience of our guests. On-site covered parking is only $18 per night.

Best Western Plus

Hotel Bayside Inn

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Partner
 
based on 1568 guest reviews
NOTE ISSUED
Excellent
550
Very Good
756
Average
193
Poor
47
Terrible
22
REFER TO NOTICE
Business Business
190
Couples Couples
620
Family Family
428
Friends getaway Friends getaway
156
Solo travel Solo travel
84
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great central location"

4
09/07/2018

Rooms are clean and comfortable. Location is walking distance to a lot of attractions and public transport. Service and pool were great and the hotel has parking which made it easy to get around. We would definitely stay again. Only downfall was no laundry (although they do have an external laundry service you can pay for).

"Very good hotel in a great place"

5
09/07/2018

The hotel is very good, clean and spacious room. Friendly staff, good pool and a bid parking lot (you have to pay $18/day). The breakfast is served in a restaurant besides (which I thinks that belongs to the hotel). Good food and great variety.

"Nice Location in the City"

3
04/07/2018

Not sure why this hotel calls itself the Bayside Best Western, as it's several blocks from the actual bay. You do get a glimpse of the bay, as the hotel is on a high point of land but by no means is it actually on the side of the bay. My wife and I, on a tourist visit to San Diego, stayed a week here. We had a nice large room with a king size bed, on the 11th floor. It had a closet, large bathroom, refrigerator and microwave. There were two elevators, so it was convenient getting to your room. There was a nice TV that worked fine. No problem with the Wifi, it worked flawlessly. The included breakfast was good and the service ladies at breakfast were awesome. I would have rated the hotel higher except for the following three things: 1) The room had a thermostat, which could be set at your desired temperature but keeping it at that temperature was a challenge. Once the thermostat was turned on, the blower fan came on and would not stop unless you turned the thermostat off. This constant wind blowing through the room would eventually chill you. You could turn it off but then the room would get too warm. I called maintenance about this, who came immediately. He told me it was not an automatic system like I have at home. Something about a blower on the roof drove the system, etc. Anyway, he told me the system was working as intended. I asked, so if turn the thermostat off when going to bed and later wake up all sweaty from a too warm room, I have to get up and turn the thermostat back on to get some cooler air but then the air never stops blowing so I may go from sweaty to too cold. He replied yes, that's what you do. The uneven room temperature drove my wife and I a little nuts. 2) The Fitness Room was minimal at best. There were no weights and apparently, the fitness equipment was just shoe horned into this small room, so they could say they had a Fitness Room. 3) The shower delivered a nice spray but the spray was not forceful enough. It was OK for my bald head but my wife said that it would be really hard to get all the shampoo out, if she washed her hair.

"Excellent location and best value! "

5
03/07/2018

Our family of four, including two young kids, had a fantastic stay at the hotel for 4 nights. The location of the hotel is excellent, being close to major attractions. We walked to the USS mid-way and Hornblower cruise terminal, all within 10 mins walk. Having and on-site parking structure is convenient although it takes some effort to walk up the stairs. Breakfast is lovely considering the rate that we're paying. Both kids enjoyed the jacuzzi and pool a lot. I do want to mention that we were approached by a man asking for a couple dollars to pay for his food near the hotel, although he seemed very gentle, so if that is a concern of yours, stick to driving. The area seems generally safe otherwise.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to major attractions and complimentary breakfast buffet. We are glad the children enjoyed our outdoor pool area too! We hope to have the opportunity to welcome you back the next time you visit San Diego!

"GREAT LOCATION"

4
29/06/2018

We were close to everything....Little Italy, water front, Gaslamp district, Seaport. Shopping and dinning. The staff was friendly and very helpful with directions. The breakfast was good but pretty much the same thing everyday. Very, very small balcony. They had a nice pool. Fridge and microwave in the room. Free WiFi. The only disappointing feature was the extremely dirty and worn carpet in our room. Couldn't walk around barefoot. The rest of the hotel was clean and welcoming.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how convenient our proximity to Little Italy, The Gaslamp District & Seaport Village is. We are glad you found the breakfast and other amenities to be pretty good. We appreciate your feedback in regards to the carpet which, although we do clean it frequently, we are hoping to complete the replacement this year. Thank you for sharing about how friendly our staff was too. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"LITTLE ITALY ON YOUR DOORSTEP"

4
28/06/2018

very happy with location 2 mins from station ..airport short taxi drive..we used ofo self scan cycles went to small beach and pier near airport .and did trolley tour fantastic good buffet breakfast really reccomend princess pub ...

"Great if you dont mind being woken up at 07:30 every morning!"

2
28/06/2018

The location of the San Diego Best Western cant be beaten its approx. 15mins walk from the the Gaslamp district and 10mins from the uss midway etc. The main issues with the hotel and the reason for the low score is one of noise. The hotel is currently overlooking a construction site for another hotel. So for our 3 night stay we were woken up at 07:30 by drilling and hammering. Personally I don't come on holiday to be woken up at 7.30am and given the size of the hotel which is being constructed I can only imagine this issue will continue for some months to come. Also on the noise front there was a regular loud draining sound coming from the bathroom at random points of the evening/morning. Another issue was the car parking, which is $18 a night, when we checked in there were no empty spaces to drop our baggage off so had no choice but to carry our bags back down to check in, given that we parked on the 4th floor, and there are no lifts, we had to wheel our bags back down 3 floors, which was far from ideal. The rooms themselves were fine, if a tad tired, but it was impossible to relax in them with the previously mentioned building works going on.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. We are happy to learn you enjoyed our proximity to The Gaslamp District & the Midway. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We hope the development in our neighborhood was not too impactful on your stay and they shouldn't start so early due to city regulations. We are sorry the registration spots were full at your arrival, we do have a loading zone in the front guest can use and we are happy to send a team member with a luggage cart to retrieve your bags too. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"location worked"

4
21/06/2018

This hotel met most of our needs, although I was unaware there would be so much construction noise from adjacent projects to the building. Appreciated breakfast and on-site parking. Did not appreciate the loudness of room doors closing, they should put a soft-close feature on the door. It was very loud when a group of kids were running back and forth between rooms repeatedly.

"Road Trip 2018"

3
20/06/2018

We travelled from Pal Springs to San Diego as part of our road trip. The hotel is nice midrange and comfortable. It has a pool.but it is small as is the patio area. However.most guests are probably not coming for the pool. It's location is good.overall in terms of seeing San Diego but is surrounded by building work so is noisy day and night. The staff were friendly and helpful. Buffet breakfast is included and you can.park on site for a daily fee which is v handy. We went to old San Diego whichnis lovely and well worth a visit.

"Near the cliff"

4
19/06/2018

A well-located hotel. Close to the seafront promenade area, the Maritime Museum, near Little Italy...for European food enthusiasts and Italian wines....pretty close to a Mall, shops and the area with many restaurants...Clean rooms with good facilities. Staff at the reception, respectful and courteous.

"Hotel Accommodations in San Diego"

5
18/06/2018

Last weekend my Mother and I visited the beautiful San Diego, CA. I was looking for a hotel with airport transportation and in close proximity to the Bay, Little Italy, and various other parts of the city. Bayside Inn was only a few blocks from the Bay and Little Italy. The hotel also had a small convenience store that carried all of the necessities for a trip around town. The beds were comfortable. I didn't eat the breakfast buffet, but it was also included in the price of the room. We utilized Uber and never had to wait more than 5 minutes for a driver. We had a Bay view, but they also had rooms with a City view, or a Poolside view. Overall, my experience was great & I would recommend the hotel.

"Nice hotel "

4
16/06/2018

Good location had a small pool which we chilled in the sun. Rooms were fine for the stay. Had parking and was cheaper than using other car parks. Easy walk to the gas lamp and right next to little Italy.

"overnight stay before cruise"

4
10/06/2018

We stayed here one night before cruise. Close to port and restaurants and even a drugstore down the street if you forgot anything. Room was view to pool and very quiet and plenty large enough for us and our luggage.

"Great location and great price hotel"

5
06/06/2018

Stayed 3 and extended to a fourth night in this hotel. We loved the location as it is just walking distance to some of San Diego's must see sights as well as it's also nearby a grocery and shopping mall. The room is spacious and clean. We are very comfortable here, me, husband and our 2 year old boy who is adventurous by nature. It's also very quite despite being in a corner of 2 streets. Our room was on the 4th floor. The staff are all very polite and helpful. The hotel also has a complimentary breakfast which is served in the adjoining cafe just beside the hotel. Will definitely come back whenever we are back in San Diego for sure.

"A wonderful spot.. But make sure you get a view of the Bay "

5
05/06/2018

First time here, but probably not the last. This is a well situated hotel.. Walking distance from Little Italy and the Maritime Museum. The rooms are spacious and clean and service was professional. The restaurant could have been better and is outside f the main building. Unfortunately new buildings are popping up between the hotel and the Bay.. so try to make sure you get a room with a good view

"great location...nice breakfast....comfy bed!"

4
04/06/2018

I really liked the location and the breakfast. Hot foods and real plates which I appreciate. A different selection every day and very tasty. We had a pool view and it was as quiet as could be. I would request that again as I heard from others that their rooms were very noisy.

"Big room, not very quiet"

3
02/06/2018

We arrived for a single night assuming this was an airport hotel - didn't notice that our 5 am departure was before their airport shuttle began service. The room was clean, but we hear loud car noises through the night. The hotel is very close to little Italy and about 4 blocks from the waterfront.

"Good location "

3
31/05/2018

I stayed here while attending a conference. The room was large, very clean, but a little basic. There was a small pool and hot tub which was the view from my room. Breakfast was included at the restaurant next door, which was average. The location was the best part of the hotel, close enough to the gaslamp district but also very close to Little Italy which is home to some amazing restaurants and bars.

"Great Location Great Hotel"

5
30/05/2018

Hotel is located in Little Italy very near the Harbour front with good access to local transportation and to expressways. The staff are friendly , professional and knowledgeable about things to do in this stellar city. Our room on the 12th floor had a wonderful view of Ash St and the water. The breakfast was reliable and hardy. The beds seem to have been recently upgraded and are divinely comfortable. Quiet and friendly. Just what we wanted.

"Great Location"

4
29/05/2018

Stayed here mid April. Great location in terms of transport, near Santa Fe Depot although Little Italy was the nearest trolley stop. Good selection of restaurants within walking distance as was Waterfront Park. Room quite large, clean and with all the facilities. Not sure if it was larger than others but it was at the end of the corridor furthest away from the lift and it faced away from the waterfront. Breakfast in the restaurant next door was good, the staff worked hard clearing tables and restocking items. Didn't eat there at any other time. Hotel is used by conference attenders and cruise ship passengers, in fact the only real disapointment was not getting a late checkout as there was a cruise ship coming in. Overall a good stay and would stay again, maybe try and avoid busy cruise times.

"BW Bayside"

4
24/05/2018

BW Bayside. Really enjoy the breakfast and use of pool / fitness as late as 11pm. Also later check-out until 11am was valued. The parking was not as expensive as many other competitors, and staff addressed all needs.

"Great location"

5
24/05/2018

Very helpful staff making the stay very pleasant, comfortable rooms & beds with breakfast provided in adjacent restaurant. Swimming pool available. Free Transport available too/from airport & cruise ship. Had a few days stay prior to a cruise through the Panama canal to Florida. Great location near Little Italy & Gas lamp District's for Restaurants & shops, especially the Cheesecake Factory which is a must ??. Good 1 Day local activities are Seaworld, USS Midway aircraft carrier museum & hop on off sight seeing tram.

"GREAT PLACE TO STAY IN SAN DIEGO"

5
24/05/2018

We spent two nights at this BW. They pick you up and drop you off at the airport (free). The room was very nice. There is a Chase bank across the street if you need cash, and the TROLLEY is only two blocks away. The breakfast is certainly adequate - includes fresh fruit, hot dishes, and sweets, depending on your tastes. They are on the corner of Ash and India, and there is a phenomenal - very reasonably priced Italian restaurant (Isola Pizza - with so much more than just pizza) a couple of blocks away on India Ave. The price was so reasonable for all the amenities. I highly recommend this BW.

"Nice Hotel in a good location"

4
19/05/2018

This hotel is in a good location for Little Italy where there are numerous restaurants. Its about a 30 minute walk to Seaport Village and Gaslamp District. The rooms are air conditioned, well equipped and clean although the carpet was showing signs of age. The bed was very comfortable. The 'sit where you like' policy for the buffet breakfast meant there was often a queue as couples were sitting at a table for four but the breakfast was OK. The only problem we encountered was with the courtesy transfer to the airport. We had requested a 5pm pickup and at 5.20pm a taxi turned up which we presumed was our courtesy transfer. Unfortunately when we arrived at the airport we had to pay $12.

"Great hotel and n downtown San Diego"

5
04/05/2018

This hotel is conveniently located in Little Italy. Parking is N.Y. $18 a night. We were on the 12th floor bayside which had an awesome view and a small balcony. The hotel was quiet at night. Breakfast buffet was included with our stay, and there was a fair amount of variety. Great hot tub and pool, too.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing how much you enjoyed the view and the pool/hot tub area. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Don't stay here if you want to sleep"

1
27/04/2018

Worst hotel stay of my life! Been up since 5am - know why? A thin pane of glass and 4 feet separates my room from the LOUD street. Busses, cars honking, brakes screeching, you can hear it all! When I went to the front desk to complain at 6am, Tracy (the manager) acknowledged that was true, but shrugged and said, too bad because “that's the room you picked!!” Literally, those were her exact words. I picked?? The hell I did! I won't be picking Worst Western ever again. BET.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Although the location of our hotel is urban and has the sounds of the hussle and bussle of downtown, we understand rest and quiet is important for a great trip and are regretful this was not your experience staying with us. While our guests often choose a room type when booking online or through a third party, the room # is given by us based on what we have available matching the room type selected and we apologize for the miscommunication in regards to the room. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"SAN DIEGO REST AND RELAXATION"

5
23/04/2018

Always a great hotel very clean, staff is always very helpful. The location is perfect steps away from Little Italy, Civico 1845 and Harbor Breakfast both very good restaurants, for Pizza Landinis. Walking distance to the water front. We always stay here and will continue to do so.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing how much you liked the location and about the friendliness of our staff. Great taste... Landinis is wonderful for thin by the slice pizza! We look forward to welcoming you back the next time you visit San Diego!

"SanDiego BW"

4
23/04/2018

Stayed at this Best Western Plus for a technology conference. Within reasonable walking distance of the tourist sites, restaurants and offices downtown. It was a nice hotel and one of the least expensive options.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
We thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing how nice our hotel is and also the best value. We are glad our proximity to many sites and restaurants worked well for your trip to attend the conference. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Close to Little Italy and the waterfront."

4
17/04/2018

Mange to get a early check in after a long flight. Thank You BW! Small gym with a small pool catered mostly for they young ones. For those you want a 30 minute walk to Midway, may I suggest this place. Many fine restaurants to choose from. Mattress a little soft for my liking. Good service and great people working there.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing how much you appreciated the services provided by our staff. We hope you enjoyed the rest of your stay and look forward to welcome you back the next time you visit San Diego!

"Beautfiul city, interesting stay"

4
17/04/2018

The hotel is short walking distance from Little Italy and a longer walk to the waterfront. The rooms were large and well appointed. My only complaint regarding the room was the carpet was badly stained and in need of replacing. The remainder of the room was very clean. The staff were friendly and welcoming although there were a couple of times that language differences made communicating a challenge. Check in was slow but there were only two employees working check in and we were with the first wave of guests who were attending a conference of over 8,000 attendees. Be very careful when you book your room. There are smoking rooms and somehow I wound up in one. My major complaint is that at check in the staff member was more concerned about whose fault it was rather than attempting to rectify the situation. By that time I had been traveling for 8+ hours and was dealing with a two hour time change only to find out I was spending the next 7 days in a smoking room. Requests for an air purifier were ignored. During my stay a colleague experienced a medical emergency that required a trip by ambulance to the ER. The hotel staff went out of there way to make sure my friend was well taken care of and had whatever she needed when we returned to the hotel including a ride back from the ER in their shuttle. A shout out to Eduardo, the security guard, who was sent by the front desk to her room at 4:00 a.m., called 911, stayed with her until I could get there, escorted the paramedics to her room and was professional, calm, reassuring and kind.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations in regards to correcting the room type booked. We are happy to do so right away – if available – and due the convention we were fully committed during that time. Your satisfaction is important to us and we will be using the feedback you gave us about the carpets and your experience checking in to implement improvements to ensure we offer a better experience for guests in the future. Thank you for your kind feedback about the assistance your co-worker received from our team during her stay, we understand an emergency away from home can be overwhelming and we wanted to help alleviate the situation. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Perfect location"

5
14/04/2018

We flew to San Diego from Las Vegas for a long weekend while on vacation. Hotel located very close to airport, making the transfer easy and quite quick even using shared shuttle service. Hotel located in central area in San Diego. Hotel was clean and pleasant on arrival, hotel reception staff were friendly and attentive. Room was clean and perfectly comfortable for our stay. Room came with a small balcony, fridge and microwave, beds were very comfortable. A free buffet was also included in the price which was available in a small restaurant next door to the hotel. We took advantage of this event morning, selection of warm food and toast and pastries, simple but tasty and enough to fill you up in the morning. A short 5-10 min walk to the waterside, from here you can walk along the picturesque waterfront to downtown and the Gas Lamp Quarter. Another short walk from the hotel will take you to the Santa Fe trolley station which forms part of the local transportation network, we bought a 2 day travel pass to explore the Mission Bay area on the Pacific Coast. Great service, easy to use and very affordable. Really enjoyed exploring San Diego without a car, and the hotel location was perfect for this. Highly recommend staying here.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing how much you enjoyed our location and proximity to the airport, waterfront and Gaslamp District. We appreciate your kind words in regards to our friendly and attentive staff during your check in and are glad you enjoyed our clean and comfortable rooms. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"The only hotel to stay in San Diego"

5
12/04/2018

A great location. Served with the best breakfast EVER in the attached restaurant. Fast free shuttle service from the airport and to the cruise port. Beautiful room with a balcony with a view of the bay. This will be the only hotel I will use on my next trip to San Diego

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your recent stay at BW PLUS Bayside Inn. Our guests are very important to us and we are grateful for you have shared this is the only hotel to stay at in San Diego! Thank you for letting us know how much you enjoyed the complimentary breakfast buffet and your bayside room... By telling us what you liked about your stay you are helping us deliver a superior experience for you and other guests in the future. We look forward to welcoming you back for another trip the next time you're in San Diego.

"Nice hotel, and great location!"

5
10/04/2018

This hotel served us very well for our San Diego trip. The location next to Little Italy was ideal and we were very close to the light rail stop so we could get around easily without a car. The many bikes and scooters around town made things even more convenient. I would like to see more fruit options for the breakfast, but otherwise it was good.

"Best Western Bayside"

5
08/04/2018

The hotel was conveniently located to the freeway as well as in walking distance to the harbor. The staff was friendly and the hotel was well kept. The included breakfast included a variety of hot and cold items. This was a great value hotel in a convenient location!

"Huge Room and Nice Service"

4
02/04/2018

Yuki was process my check in and she put me in 2nd floor, I actually like higher floor. The room is so huge and a little outdated but very clean so all is fine, thanks Yuki for helping me during my check out date due to my problem with rental car. Wi-Fi works well and microwave and others amenities is nice. I booked for 4 days and need to attend the conventioncenter, so i just rent the lime bike by lime applications which is super convenient got free breakfast but never had chance to enjoy due to my time and kitchen is too far from rooms Highly recommendeds for travelers who like huge room and near to the bay

"Great stay"

5
01/04/2018

Was there on vacation with wife and step son. Plain arrived a few hours earlier then check in tine. Called hotel and confirmed we were staying with them and sent shuttle to pick us up. Driver was nice and had a great personality. Arrived at hotel and staff was really nice. We were able to get our room a few hours early. Was on the 7th floor with a city view. Breakfast was good and yes, you receive vouchers when you check in for your free breakfast. You do need to go out of the hotel and go 30 feet to the restaurant for the free breakfast. Looks like hotel bought the restaurant that was attached and opened it as Bayside Bar and Grill. Gets busy after 8:30am and a small wait starts but goes quickly. It was a descent breakfast. Always had eggs but would rotate potatoes, sausage and canadian bacon. Staff was great refilling items when they were low. Hotel is within walking distance of Little Italy, Maritime Museum, Santa Fe Depot, ferry to Coronado and USS Midway. Its a little further to Gaslamp Quarters and Seaport Village. Was a little rough the first part of our stay as only one elevator worked and that one served 14 floors. They did have parts on order for other elevator and was repaired for second part of our stay. Room was your average room with refrigerator, small coffee pot and balcony. There is a small workout room and outdoor pool which we did not get to use either. Our flight wasnt until later in the evening on the day we checked out. They let us keep our luggage with them the whole day. We arrived back that evening and got our luggage. They even gave us a ride to the airport even though we had checked out. We will be visiting San Diego again and will be staying here.

"Great Location!"

4
30/03/2018

This hotel is close to many attractions and within walking distance to the trolley and train depot. I especially enjoyed the free breakfast and shuttle. You can request a bayside room and the view from the balcony is nice. This hotel is also close to the Little Italy section of San Diego and there are many good restaurants nearby. I found the staff to be pleasant and friendly.

"Perfectly Situated within walking distance of just about everthing"

4
26/03/2018

Really enjoyed our 6 night stay rooms very clean and breakfast lovely we like to be up and out so spend very little time in hotel rooms very easy to walk all around San Diego from this Hotel. Had no problems at all staff all very polite and helpful.

"Great hotel near great restaurants and waterfront"

5
24/03/2018

Clean hotel, comfortable beds, decent daily breakfast with hot items as well as cold. Walking distance to waterfront and many great restaurants. Nice heated pool and hot tub. Very friendly staff in all departments. Would definitely recommend this hotel and will stay again if ever needing a hotel again in San Diego.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, we thank you for your kind feedback in regards to the cleanliness of our rooms and the complimentary breakfast buffet. Your satisfaction is important to us and the team will be delighted to receive your recognition of their friendliness and hard work! We look forward to welcoming you back for your next trip.

"Great Location"

4
20/03/2018

This was our first visit to San Diego and of course we consulted Trip Advisor. This hotel is within walking distance of the harbour, Little Italy and the trolley station and was reasonably priced. Our room was comfortable, the hotel employees were kind and helpful and our breakfast (small buffet) was tasty - restaurant located right next door - and just what we needed to start the day. We stayed a total of 4 nights and would definitely recommend this hotel for anyone visiting San Diego or needing a nice place to stay (with shuttle!) before or after a cruise.

"Location is great"

3
20/03/2018

The location is great, the room was clean, refrigerator, coffee pot. However, the desk staff was awful, unprofessional, maybe it was the first day for the woman staff but the man was almost as bad. Don't even attempt to use Best Western Travel cards as no one knew how to use them. The breakfast is next door and it was awful, not much choice and truly not worth it. Location is great close to Little Italy and one can find great restaurants. The room was quiet. Also seemed expensive but maybe this is true all over San Diego.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn while in San Diego. We are glad you were able explore the area and enjoy our location and room amenities. We appreciate your feedback in regards to our Front Desk Team and processing the travel cards, we are sorry we did not provide you with the experience we are known for and will use what you have shared to help us focus our efforts to enhance services. We hope your stay was otherwise wonderful and that you will consider staying with us again... thank you for taking time to share your experience.

"First time San Diego"

4
15/03/2018

This was a very good stay. Room 702 had a microwave and fridge. Compared to the Wyndham where we stayed it was a much nicer room at BW. the location was excellent...close to Little Italy and a 15-20 min walk to Gaslamp Quarter. Check out The Tipsy Crow in the evenings for lots of theme nights. The only downside was the location for breakfast to have to go outside and virtually no bar/ lounge.

"Overpriced and poor breakfast"

2
06/03/2018

This is primarily a pre-cruise hotel. Most people spend one night here at discounted prices. The price for a non-cruise stay is overpriced for what you get. Pricing is comparable with higher-end hotels in better locations. Breakfast is great if you like to eat carbs - there was no low-fat/low sugar anything, other than scrambled powder eggs. Breakfast isn't even a typical Best Western breakfast. The bedding was average Best Western - not sure why it's called a Best Western "Plus". In addition, the breakfast area is outside the hotel - no access from inside the hotel. And the breakfast area isn't heated - not normally a problem in San Diego, but it was the same temp inside as outside when I was there - about 50 F. There are better options!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to share your experience staying with us at BW PLUS Bayside Inn. Pricing does vary depending on the availability... There are some dates during the cruise season that are popular for guests taking a cruise, since the harbor is 3 blocks from us... many of our guests we welcome are here on vacations or business too. While our cruise packages price is often higher than other rates, it includes parking and we have other specials available for guests staying longer. Our complimentary breakfast buffet includes: real fresh scrambled eggs, homestyle country potatoes and features a variety of breakfast meats, cereals, pastries, fruit, yogurt and oatmeal. All made fresh from our kitchen and we do have substitutes available upon requests for dietary needs. We will be working with our Bayside Bar & Grill staff to address your feedback about your breakfast experience and ensuring the restaurant is warm and cozy in the early mornings. We hope you enjoyed other aspects of your stay and will consider staying with us again... we are happy to help you find dates that offer the best value. Thank you for providing a review of your stay with us!

"Love the location!"

4
06/03/2018

This hotel is near to the trolley station, as such it is very convenient to go around the city by trolley. Room was clean and it had everything I need, except bathroom slippers. If the hotel provides bathroom slippers, I would have given 5 stars in the rating. The service at the reception was friendly, helpful and professional. And also, I love the bed, which was very comfortable.

"My recommendation is look elsewhere if you require anything accessible."

2
22/02/2018

Staff could give a darn, their indifferent borders on rudeness. Lobby is threadbare definitely needs some updating. We spend one night here at the end of our 3 week stay in San Diego County. We selected the hotel because they advertised a free airport shuttle - that was a joke because even though we booked a wheelchair accessible room and asked about the shuttle at the time of booking the hotel neglected to mention the shuttle wasn't wheelchair accessible. When we found this out we asked the front desk staff to help us get a ride to the airport. Several hours later (around 10 PM) they called to advise that they were unable to help us. Luckily for us, my partner had felt the hotel staff wasn't really interested in helping us, so we'd arranged for a wheelchair accessible taxi. The nightmare doesn't end there. When we booked we were told that although their reduced mobility room with a roll-in shower wasn't available, they had a reduced mobility room with a shower bench in the tub. Being it was only for one night we selected that room. Imagine my surprise when I looked in the bathroom and discover 7 holes in the wall where the bench should have been anchored. I called the front desk, explained the problem and rather than getting an apology and suggesting a solution I was given a song and dance about liabilities. I finally asked about for portal shower stool and was told they'd check with housekeeping and get right back to me. ½ hour later having heard nothing I called the front desk a second time and was told they would check with housekeeping and call right back. They never did call back but housekeeping eventually arrived with a shower tool. Although the room was dated and the bed was not comfortable, the room was clean – that fact stopped me from give the hotel a rating of terrible. This is the second time we have tried The Best Western while in the US – never again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to share your experience staying with us at BW PLUS Bayside Inn. We understand how important an ADA room is and are regretful for the inconvenience you experienced. The reservation was made for the only ADA room available at the time which was the shower-tub combo including grab bars and a seat. Our team tried to help by moving you to the ADA room with the roll-in-shower which was an error since this room was to be serviced with a new chair installed the following day. Please accept our apologies for the inconvenience that arose from the room change we should not have made. The team member called each local transportation company to find a lift and attempted to reserve one for you so we could paid for the service. We apologize for the length of time required to obtain the information to relay back to you and for any confusion about the complimentary shuttle service capabilities. We hope you enjoyed other aspects of your stay and will consider staying with us again.Thank you for providing a review of your stay with us so we could better understand your experience and make improvements!

"Good pre cruise stop"

4
21/02/2018

We stayed at this Best Western the night before our cruise. Hotel was clean and staff were excellent. They offer a shuttle to the cruise terminal but are located close enough that one could walk. Breakfast included was good value.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay at BW PLUS Bayside Inn prior to your cruise. We are glad you enjoyed the complimentary shuttle & breakfast buffet during your trip. Thank you for sharing how clean our hotel is and the excellent service of our staff.

"Close to waterfront"

4
20/02/2018

Convenient and easy walk to water front and little Italy restaurants. Some rooms provide waterfront view. Elevator for easy access.Has on-site parking. Large restaurant style breakfast area. Would definitely stay again.

"Good location"

3
20/02/2018

This small hotel is in a great location for sightseeing. We had a room on level 11. We had a tiny balcony and a partial seaview, a large block of flats is being built in front. The room was a good size, clean and the bed comfortable. Breakfast was very basic but sufficient at a diner attached to the hotel just down the street. It was quiet, no noise from other rooms. Check in staff pleasant. We were taken to get our cruise ship by courtesy bus. It was not far from Little Italy for supper I would use this hotel again

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay at BW PLUS Bayside Inn and how much you enjoyed sightseeing at the nearby attractions and the cleanliness of your room. We hope you had a great time and look forward to welcoming you back for your next trip.

"A New Believer"

4
16/02/2018

I haven't stayed in a Best Western for several decades - back in the early 80's when traveling to see my grandparents with my parents. This chain wasn't the best of chains - at least the one I always stayed in to and from my grandparents. I booked this hotel in Downtown in order to attend a 3 day conference and save a bit of money. What I found is that this hotel has made me a new believer in Best Western if all of their hotels are as clean, friendly and updated as this establishment. For a room at about $100 less PER NIGHT, I had a great large, comfortable room which was clean, fast internet and a short walk to conference centers. The only issue I had the entire trip was that the pool was closed for the week as they were installing a new Best Western sign. There is a free shuttle to and from the airport. They have a restaurant - which is a bit quirky as others have mentioned - it is on the other side of their garage entrance - accessible only from outside of the hotel. Front desk staff was great evenings and morning - save for one older guy who stood in front of the computer every morning and said hi to or assisted no one - even if he was the only one at the desk and you needed assistance. Wi-Fi was very fast and reliable. Heating and cooling was on the mark. They do need, however, easy to access plugs at the bedside tables and at the desk/table as I had to unplug a lamp to plug in my laptop and phone.

"Great location"

5
11/02/2018

Conveniently located for public transportation, great food (think Little Italy), nearby drug store and grocery. Clean, good-sized rooms and very helpful staff. It's hard to be in a bad mood in Sunny San Diego.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn while in San Diego. We are happy to receive your feedback about how much you enjoyed our proximity to so many wonderful attractions like Little Italy. Thank you for sharing how clean the rooms are and about our helpful staff. We hope to welcome you back for another stay!

"Great location and value!"

4
11/02/2018

The Bayside Inn is within easy walking distance of the harbor, Gas Lamp district, and Little Italy. This was our first vacation in San Diego, and the front desk staff were so friendly and helpful. Our room was clean, well appointed, and it appears they recently renovated the bathroom. The free airport shuttle, and having breakfast included at the attached restaurant was a definite savings. The breakfast buffet selections are one of the best we've experienced at Best Western. Would have given an excellent rating except for problems with the television in our room. It had to turned off and back on again to get sound, and changing channels was almost impossible. We asked for a new remote, but that didn't seem to help. Also, the shower temperature was difficult to regulate and seemed to fluctuate randomly. These were minor inconveniences though, and will definitely stay at the Bayside Inn again when visiting San Diego.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are pleased to receive your feedback about how much you enjoyed our proximity to so many wonderful attractions like Little Italy & The Gaslamp District.Thank you for sharing details in regards to the remote and water which we will follow up on, we hope it was not too inconvenient. We are happy to know how much you enjoyed the complimentary breakfast buffet and other services and hope to welcome you back for another stay!

"Good for the early birds or heavy sleepers!!"

4
10/02/2018

We stayed 2 nights here after we got off the cruise ship. Really nice hotel, modern, comfortable beds, large clean rooms. The complimentary breakfast was in a diner next door and was very good quality for a free breakfast. Very close to little Italy, about 2 mins from cruise port if that, about 20 min walk along the promenade to the gas light district (and cheesecake factory near the grand hyatt) The staff were very pleasant and extremely helpful. Would have given 5 star except for the fact that there is construction happening on 3 sides of the hotel which started at 7am so was not very good if anyone wanted a lie in after a long flight or heavy day. The glass did not block the sound out very well, so I would go for a higher floor to avoid the street noise. We were there on a Saturday and the builders were working, don't know about Sunday! If you are a heavy sleeper or an early bird then you will be fine, no dust etc.

"Very good, can't go wrong"

4
09/02/2018

I normally avoid staying at Best Western's due to inconsistent quality from property to property. I decided to give this one a chance as it was $50 to $100 cheaper than similar hotels in the area. The location is nearly perfect as it is in easy walking distance of Little Italy, Gas Lamp district, and Embarcadero water front. I found the room to be very clean and well maintained. It appeared it had been recently remodeled, with the exception of the shower tile (why remodel if you're not going do it a 100%??) The staff was extremely friendly and helpful. They provided storage for our luggage as we arrived very early in the day and our room wasn't ready. The free breakfast was on par, or slightly better, than other three star hotels. The breakfast was the standard fare sausage, eggs (instant), and pancakes, etc. Overall, very good. I downgraded this property due to the fact you have to exit the building and walk 50ft to reach the breakfast area. The other issue was our room was billed as a "bay view" room. Technically, it was correct but a new high rise building is being put up between the bay and the hotel, which now blocks about 50% or more of the view. You will not get a full view of the bay from any room. I would stay at this hotel again and would recommend it to anyone on a budget.

"Great Location "

5
09/02/2018

The location is hard to beat with the best bars and restaurants located in Little Italy. I have been staying here for years and there have been lots of interior design improvements. Great and easy parking. Check in and check out is slow and cumbersome. The desk area in the room needs an electrical outlet or a docking station. Overall the BW Plus is the best deal in San Diego

"Excellent Location With Very Good Accommodation "

5
04/02/2018

We stayed at this hotel for 5 nights last month whilst sightseeing in San Diego. We couldn't have picked a better location, Downtown and about a 10 minute walk from the harbour. The location meant we could walk in the USS Midway museum and lots of eateries, Little Italy, Santa Fe station and several shopping districts. Our room was on the 14th floor, with views to the bay. The little balcony was not for sufferers of vertigo but we stepped on it a couple of the times. The staff at reception were always friendly and helpful. The room was spacious with coffee making facilities, an iron and decent toiletries in the bathroom. The bed was very comfortable. Breakfast was a self service basis and located in the adjoining building. There was a good selection with porridge (oatmeal), cereals, fruit, pastries, waffles and cooked options. In the foyer there were 2 computers with complimentary WiFi and a printer, we thought this was an excellent facility as we were able to book reduced price entry to a couple of the attractions and print off our tickets. In conclusion, we would have no qualms booking or recommending this hotel.

"Not amazing, but very good."

4
04/02/2018

From the pictures we really thought it was a much larger hotel. However, it is very much every inch utilized. Not a lot of room to spread out. Staff was friendly and helpful. Room was average. Clean, but smaller than anticipated. We enjoyed the balcony, great view of the harbor. Decent pricing on parking for the area. Restaurant affiliated with hotel was very good. Wished the gymnastics tournament wasn't happening when we were there, rude kids in hot tub. Turn off, but not the hotel's fault. Great spot close to everything.

"Good location and facilities but not so great for our family..."

4
27/01/2018

We enjoyed our stay here, the rooms were adequate and the location was close to the port and zoo. However, there weren't that many restaurants or fast food outlets for us, the lack of a laundry on-site was also not great... staff were friendly and the inclusive breakfast was good..I would definitely stay here again if it was just my wife and I but with kids I'm sure there are more suitable places out there for food and laundry options..

"great staff, perfect location, clean, comfortable "

5
24/01/2018

location is perfect, two blocks from Little Italy and a 10 minute walk to the Santa Fe Station and to the Gaslamp Quarter. The beds and pillows very comfortable, the room ample, clean and modern. Bathroom was great, as well as the shower. There is a pool and jacuzzi that are quite nice. The staff were amiable, pleasant, friendly and helpful. The included breakfast could have had a bit more variety but all in all it was good and it saved us time in the mornings. Great experience, would definitely return.

"Post curise stay"

5
22/01/2018

We stayed at this hotel for 2 nights after a 7 day cruise. Check in is at 4pm, a little late in my opinion but they will hold you luggage in a secure area and even give you tags for the luggage. The staff were very friendly, helpful and knowledgeable. There is, as others have mentioned lots of construction in and around the area. But wasn't that intrusive as far as I'm concerned, even with it going on across the street. We were in room 904 and 906. Very nicely appointed with all you should need. My only complaint are the beds. Extremely to high for vertically (short) challenged people. The hotel does offer shuttle service but only to the cruise port or the airport and runs from 7am - 11pm. There's a restaurant that you'll receive vouches for breakfast and a 10% discount on dinner. The restaurant in out the front door and to your left. Breakfast was plentiful with pancakes, sausage lings, scrambled eggs, toast, bagels, cold cereal, different juices, coffee and there's no limit to how much you can take. Food was hot and very tasty for breakfast. We did not partake of the dinner. I would recommend this hotel and would certainly use it again should I find myself in San Diego again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay at BW PLUS Bayside Inn while visiting San Diego after your cruise. Our team works hard to ensure our guests have all the information needed to explore the area and will be pleased to receive your feedback about their friendliness and knowledge. We are glad you enjoyed the complimentary breakfast buffet and hopefully you can come stay again to be able to enjoy the dinner with the 15% off our our guests!

"Decent hotel in a good location."

3
22/01/2018

The location was great, right by Little Italy, and an easy walk to the waterfront. Everything at the hotel was clean. Our room was starting to show a little bit of wear and tear, and we had a couple of issues with the noise from the hallway and other rooms, but the beds were comfortable and the shower was good. The free breakfast buffet was offered at a restaurant around the corner from the hotel, which we weren't expecting the first morning. The amenities were fine, and the wifi worked consistently. It's a good spot for anyone looking to stay in the area without paying outrageous prices.

"Nice but not perfect"

4
19/01/2018

Excellent location. Friendly helpful staff for the most part. Phoning in to the hotel to speak with guests can be challenging. Very nice rooms with particularly nice bathroom lotions etc. In room safe is a bonus. Hotel is quiet with small but functional lobby.

"Great location and good rooms"

5
19/01/2018

Location in downtown was good. A bit more remote than some so it was quieter. Some rooms have balconies so you can open up door and get fresh air. Breakfast was really good and fast - decent selection of hot and cold food. Staff was very nice. Parking fee is much less than most other downtown hotels. Beds were very comfortable. Will for sure stay again.

"Great location"

5
18/01/2018

Within a walking distance to Bayside. Breakfast is good.Friendly staff. affordable parking. .Very clean and neat hotel. Quit area. nice small balcony. Disadvantage: No close free street parking. Some construction nearby.

"Good location"

4
14/01/2018

We chose to stay at this location because it had good reviews. The location was perfect very close to little Italy. The room was clean and comfortable. The front desk people very helpful. The only down side is if you have car expect to pay for parking .

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing BW PLUS Bayside Inn to stay at while in San Diego and we are happy to know how our proximity to Little Italy worked so well for your trip. Our team works hard to ensure our guests are taken care of and are grateful for your kind review of their service. We hope to welcome you back for another trip!

"Great location for boarding cruises"

4
13/01/2018

Free pick up from the airport & to board cruises. However you have to phone from the airport for pick up & if the front desk is busy this can be problematic. Friendly staff ,great rooms & free breakfast at the restaurant next door included. Front desk is a bit chaotic when first registering & front lobby is small. If you can deal with this -a great place to stay & good value for money.

"Our favorite hotel in San diego"

5
05/01/2018

This was our third time staying here and each time has been fantastic. Room is clean, well stocked with towels, and has a large, comfortable king-size bed. We always request a bay view room as we like to see the water and the lights at night. It's easy walking distance to Little Italy and the waterfront, and when we took Uber, they were only a minute or two away. Included in your stay is a full buffet breakfast downstairs in the restaurant. It includes eggs, sausage or ham, potatoes or pancakes, toast, coffee, cereal, juices, muffins and just about anything else you can think of breakfast-wise.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for returning to stay with us at BW PLUS Bayside Inn for your third trip! Our Housekeeping team takes pride in ensuring our guest rooms are very clean with plenty of amenities stocked and the chefs at our restaurant will be happy to receive you feedback for their efforts too!

"Relaxation"

5
05/01/2018

We stay here 2 to 3 times a year Best Location in San Diego right next to Little Italy. Easy walking to the Maritime Museum Harbor cruises Petco park and the Midway. Close to stations for public transportation.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking to time to provide a review of your experience at BW PLUS Bayside Inn! We are happy to have you as our guest throughout the year and are so glad our proximity to Little Italy and the waterfront works so well for your site seeing adventures. Looking forward to welcoming you back for your next trip.

"Excellent Hotel in Downtown San Diego"

5
03/01/2018

Bayside is a wonderful spot! The location is superb--on the edge of Little Italy and a short walk to the waterfront and Gaslamp. The hotel itself is really nice with a year round outdoor pool and hot tub, and a fitness center. Our room was quite spacious and had microwave and refrigerator, and large flatscreen TV. The beds were exceptionally comfortable with great linens. The room had 2 queen beds and was actually bigger than expected. Also unexpected was the great view of the waterfront from our extra large window. I was very happy with my stay at Bayside, it was excellent. I hope to stay again on another visit to San Diego.

"Perfect Location, great hotel!"

5
30/12/2017

We love this hotel; perfect walkable location right next to Little Italy with awesome views and clean, comfortable, nicely decorated rooms, and very comfortable bed and bedding. The staff is also terrific and very friendly and helpful. Our room had a view of the harbor which was lovely with the exception of two buildings in front which partially obscured the view, but it was still great. We were on the 8th floor. Definitely recommend this hotel. You can also walk to Gas Lamp but it's several blocks further but still a nice walk. The harbor is only 3 or so blocks too.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn and sharing how much you enjoyed the location and the terrific service of our friendly staff! We're glad you enjoyed exploring the area and hope to welcome you back for another trip.

"Great location and value, but be sure to use your do not disturb sign!"

3
28/12/2017

I stayed for 3 nights and it was a super convenient location for getting to the waterfront, USS Midway, cruises, Little Italy, and if you're willing to walk a bit further, the Gaslamp too. Great value that includes a decent breakfast and complimentary shuttle to the airport which is about 15 minutes away. Breakfast buffet changes slightly daily - eggs is a staple. Ham or sausage; pancakes or potatoes. Apples and oranges, different kinds of bread, pastries, yogurt, steamed white rice, miso paste, and even salmon furikake is available daily. Restaurant staff is pretty friendly. Rooms are comfortable, but construction is taking place across the street so it starts getting noisy pretty early in the morning. What they could have improved upon- housekeeping. On my first morning, just after breakfast, housekeeping opened the door at 8:41am. Luckily I was dressed. While I didn't have my 'do not disturb' sign out, I expected them to announce themselves when they opened the door. They closed the door immediately when they saw my tv on (no apologies), but what was alarming was that housekeeping opened it again a few minutes later - this time, she stuck her head in and asked if we needed the room made up! I told her to come back in 30 minutes. This is all before 9am. I bet plenty of people forget to put the sign out - simple hotel practice is to announce 'housekeeping' and knock before opening the door. Yikes. They also forgot to give us additional hot water cups. Last improvement is asking the customer how their stay went upon checkout. This is minor though. The housekeeping issue needs to be fixed.

"Consistantly Good"

5
24/12/2017

Each time we stat at this hotel we are totally pleased. The remodel over the past two years has been positive. Location of the hotel makes it easy to access pubic transportation and easy walking if that works for you. So many sights to visit all within very close proximity. Food at their restaurant is good and staff always friendly and helpful.

"Best Western Plus Bayside Inn"

5
19/12/2017

Great hotel to stay. In the city center, however easily reachable freeway. Big kinder playground in reasonable distance. Parking fee is reasonable. Rooms are clean and tidy. A little bit monotony breakfast, but in good quality.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We want our guests to have a convenient experience while exploring all of the wonderful nearby attractions and are happy for you to have enjoyed our location so much.Thank you for your feedback in regards to our complimentary breakfast buffet and parking price... we hope it helped start your days off great! We hope to have the opportunity to welcome you back in the future.

"Good downtown hotel"

3
19/12/2017

Room was clean and fresh, staff are helpful and friendly'. Paper goods a bit low in quality. Breakfast was a bit above average, especially on the Sunday we were there. Convenient location to Little Italy, and not too far from Horton Mall. Good value for the money in downtown. Good bay view from upper floors if you ask for it.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay at BW PLUS Bayside Inn while visiting downtown San Diego. We are glad you enjoyed our proximity to Little Italy and Horton Plaza Mall while exploring all of the wonderful nearby attractions. Thank you for your feedback about the paper goods so we can follow up and we really appreciate your kind review of our helpful staff and clean rooms, the team cares about our guests and will be happy to receive your review. We hope to have the opportunity to welcome you back in the future!

"Best Welcome to San Diego "

5
16/12/2017

We enjoyed a very nice stopover stay before our cruise. Landing at the airport, we were lucky to run into our Oceania cruise representative who helped us find the shuttle area to our hotel. There is an information booth at the airport baggage claim that will call your hotel for pick-up and direct you as well to the shuttle area. Our Best Western shuttle driver, Michael, was very friendly and informative about the location of the nearest wine store, named Rite. Don't laugh! We are allowed to take two bottles of wine on board. We ended up going to a closer new place called Roma a block away. They also had food to take out: salads, Italian specialties, etc., market type setting. Fairly good selection of wine especially if you like Italian wines. We ended up buying Argentinian wine for $10.00 a bottle. Reception was very friendly, helpful and also answered many of our questions about the area. Ate a meal at their restaurant and it was good. The hotel also gave a 15% discount coupon. Free shuttle to the cruise terminal was a bonus. The area around the hotel is experiencing a lot of construction but it did not interfere with our stay. The hotel has a pool and spa but we did not use these facilities. Although it looked very nice. We felt safe walking the streets later in the evening. Overall, I would recommend this hotel for a stopover.

"Great Location"

4
13/12/2017

Best Western Plus is always a good, reliable, clean hotel - no matter where you go in the world. Bayside in downtown San Diego was conveniently located near the waterfront as well as many great shopping, entertainment and unique districts.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We appreciate your kind review of our reliability and cleanliness. Thank you for sharing how easy it was for you to visit some of the attractions near our fantastic location. We look forward to welcoming you back for another stay should you travel to San Diego again!

"Affordable Hotel - Great Location"

5
11/12/2017

This is an affordable hotel in a great location. It is very close to the Bay. A lot of tours etc. are located at the foot of the bay. For dinner, Little Italy is just a few blocks away on India Street. The rest of the city is easily reached by cab, Uber or the Trolley. The Trolley (Light Rail) is only a 5 minute walk away.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thanks for the feedback about your experience staying at BW PLUS Bayside Inn... we love learning about how our guests enjoy spending their time and appreciate knowing how much you liked our proximity to Little Italy and the Bay! We hope you a great trip to San Diego and thank you for staying with us.

"Great location if going on a cruise"

5
08/12/2017

A very nice hotel/motel. Staff is friendly and efficient. Their location is only four blocks from pier where cruise ships leave from. We are taking a Holland America cruise. Haven't been to pier yet so not sure if it is only Holland America lines or all of them that leave from there. They have a nice restaurant called Bay Side Bar and Grill. Food was goodd

"Average 3* Hotel"

3
06/12/2017

Stayed with family for 1 night pre-cruise. Rooms dated but OK for a short stay. Carpets and room furniture aged and should be due for renewal. On the positives side, the hotel is in a great location for exploring Little Italy and the bayside within 10-20 minutes walk and secodly, the complimentary breakfast is very good with a great deal of variety.

"Handy and Reasonable"

5
03/12/2017

Bayside's van picked us up at the airport, minutes after we phoned to advise we had arrived. Our room was clean and spacious. A decent breakfast was included. The next morning the van delivered us to the cruise ship dock, as arranged during the check in process. Bayside's location is ideal for those flying in and cruising out.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to review your stay at BW PLUS Bayside Inn while in San Diego. Our housekeeping takes pride in how clean the rooms are and will appreciate your kind feedback! We are glad you also were able to take advantage of our complimentary breakfast buffet and shuttle service. Thank you for staying with us!

"A Pleasant Surprise"

4
03/12/2017

I recently attended a national convention in San Diego. I was unable to book into the designated hotels and frantically searched for an alternative. The initial phone contact was an omen of good things to come. A helpful lady explained location, transportation options, and answered questions with enthusiasm and cheerfulness. Ben was there at check in and was again a source of friendliness and info. The room was small but adequate. I was impressed with the cleanliness throughout the property. The free breakfast wa adequate, but again the staff there was dedicated and friendly. One request for help with a room problem was met with immediate attention and resolution. If you are looking for a pleasant experience with extras such as wi fi, shuttle service and breakfast, book here and you will be very satisfied.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn while in town for a convention. Our team works hard to accommodate our guests and provide a warm inviting experience... we are glad your experience was such a pleasant surprise! Thank you for sharing how much you appreciated the service and our complimentary amenities.

"Great location and very comfortable"

5
03/12/2017

Stayed here because of its location and it's nice clean and comfortable environment. It's an affordable hotel and nicely updated. Also included a nice breakfast. We used this hotel for a stay and park feature for a cruise we were taking and felt very safe staying and leaving our car there while on vacation.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for sharing your experience staying with us at BW PLUS Bayside Inn prior to the cruise. We appreciate your kind words in regards to our complimentary breakfast buffet and clean rooms, our housekeeping takes great pride in their work and are grateful for your acknowledgement.

"Great hotel in a fantastic location"

5
27/11/2017

This hotel is very close to Little Italy which has many restaurants. It is also a short walk to the waterfront and the USS Midway. Even though we had a car, we walked into the Gaslamp Quarter which only took around 20 minutes. Freeway access is close by and parking is available at a cost of USD$18 per day. Easy to drive to Coronado Island also. The hotel itself is modern, rooms are spacious and very clean. Great breakfast with many choices. Would highly recommend

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thanks for sharing details about your time staying with us at BW PLUS Bayside Inn! We appreciate knowing how much you enjoyed our proximity to many of the wonderful sites in San Diego like the USS Midway and Gaslamp District. How fantastic you were able to make it over to the breathtaking beach of Coronado and spend time walking around Little Italy with a variety of dining options. Our restaurant staff works hard provide the complimentary breakfast buffet each day and we will be sure to share your kind words with them! Thank you for recommending our hotel and we hope to welcome you back for another trip.

"Excellent location"

4
23/11/2017

The hotel is located on the edge of downtown easy to navigate to and parking on site. It is located only a few blocks from the bay and the maritime museum. The indoor and outdoor pool are nice to just sit by the pool.

"Great Hotel"

5
19/11/2017

Loved this hotel! It was CLOSE to everything...we did not have a car and could walk everywhere...in downtown San Diego...tours pick you up at the front door. Nice outdoor pool and hot tub in the courtyard. Will stay again!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn while visiting San Diego. We appreciate your feedback about your experience and are so glad you loved our hotel! Thank you for saying we have a great hotel, we want our guests to have a fantastic time and are glad you enjoyed our proximity to many things in downtown and relaxing by our pool. We look forward to welcoming you back should you travel to San Diego again!

"Great Stay"

4
12/11/2017

Stayed 4 night and what a great stay we had. Had a decent room with Bayside views, includes free safe & refrigerator, small balcony overlooking pool tho the pool only seems to get the sun a cple hours a day. Staff were friendly and everywhere was clean & tidy. Yes there's quite a bit of construction work near-by, but that seems to be same across the city, doesn't bother you too much unless planning on staying in your room all day Great value for money, which included free breakfast next door and free airport shuttle Great location, with Little Italy almost on door step, Bayside front just a short walk with the USS Midway near by & the Gaslamp Quarter a bit further walk but highly recommended for a night out, special mention the Shout Bar, a sort of lively piano duelling/relay where they get the crowd to join in, a really good crack. Can also recommend San Diego Zoo, had a fantastic morning with the Pandas. From the UK but if ever back in San Diego, wouldn't hesitate to stay here again

"Strategical position for visitors, good room service, breakfast next to the hotel."

4
12/11/2017

For breakfast next to the hotel plastic knife and fork. Good choice for breakfast, fresh fruit. There is no possibility for dinner in this hotel. Very good room service. Hotel staff was helpful. Strategical location of the hotel for visitors.

"Great location and helpful staff"

5
11/11/2017

You can't go wrong with the Best Western Plus Bayside Inn in San Diego. It is a short walk to the harbor so it's great for a pre or post cruise stay. The staff is very friendly, helpful, and knowledgeable. They gave us ideas about what to do and how to do it using public transportation which saved us money and time since the transportation system in San Diego is excellent. This BW is very close to everything. You can walk to Little Italy, the Gaslamp Quarter, and the Embarcadero which includes the harbor and the USS Midway. We took a bus to the San Diego Zoo and the Old Town and we took the ferry to Coronado Island. We had an excellent 2 night stay. The breakfast was free and it was very good and we had free wifi. We were n the 12th floor so we had a bay view. It was a bit obstructed by construction but we were able to see the cruise ship in the harbor just a few blocks away.

"Good low cost San Diego hotel."

4
10/11/2017

Good location, right at Little Italy and short walks to restaurants, tour bus, bay, and Gaslamp. Hot breakfast served each morning. Staff friendly, free shuttle from/to train station and airport. Quick elevator. There was a homeless person sleeping below my balcony at door to marked "hotel". Wasn't a problem though. Fridge in room didn't work. Overall it was still a decent stay.

"Perfect Location"

5
10/11/2017

Location is perfect, short walk to little Italy restaurants, shops and the bay where all the action is. We walked to little Italy each night for dinner and always felt safe. Hotel is clean and comfortable and room includes breakfast buffet with many options and located in the building next door. On-site parking for a fee ($18) is great. There is construction near by but we never heard it while sleeping so it did not disturb us. We had a room that overlooked the bay, beautiful view. Refrigerator, coffee and safe in the room. Hotel staff is very friendly. I would stay here again when in San Diego

"Great location"

4
09/11/2017

Stayed there with my mother, staff was attentive and helpful, location was excellent. Rates were excellent as well. Walking distance to the water, little italy and lots of restaurants. Shuttle took us to the train station the morning we checked out. Would recommend to family and friends and would stay again.

"Best Western san diego"

4
09/11/2017

Easy walk to restaurants, close to transit, clean and extremely helpful staff. Pool is not really in the sun unless it is overhead so don't count on the "sitting by the pool" experience. Rooms quiet. Breakfast area was clean and well stocked. Good coffee

"Average Hotel Wonderful Employees!"

3
08/11/2017

Just about to check out and stayed here for two nights before our cruise to the Panama. Excellent area-very easy to walk to many different areas and lots of wonderful restaurants to choose from. Five minutes away from the cruise terminal itself and the hotel offers a shuttle to and from the ships. All employees we came across were excellent. So very helpful indeed! Hotel itself is older and though updates have been done it is an average hotel. Breakfast buffet is minimal.

"Good location, decent stay."

4
08/11/2017

Good location, right at Little Italy and short walks to restaurants, tour bus, bay, and Gaslamp. Hot breakfast served each morning. Staff friendly, free shuttle. Construction noise, there was a homeless person sleeping below my balcony at entrance marked "hotel". Wasn't a problem though. Fridge in room didn't work. Overall it was still a decent stay.

"Great location"

5
04/11/2017

We had 3 nights here recently. The hotel was very clean and comfortable. Parking was very easy. Staff were friendly. Location was great, right near Little Italy and a short walk down to the water. You could walk anywhere in the city from here. Would highly recommend. Breakfast was included and it was a basic breakfast, but plenty to choose from.

"San Diego Stay"

4
02/11/2017

Rooms are very pricey (I had Bayview with Balcony - yes, this is the most expensive). The rooms however are pretty basic for the price that you pay. View is ok - - construction was everywhere, so bay view is disappearing as we speak. Outdated décor but location is excellent. Nice area, right on the edge of Little Italy, but also, about 4 blocks from the bay, so we hung out at the bay and walked around Little Italy. Restaurant is good for breakfast, but not open for other meals over the weekends. It likely caters to the business folks during the week. Staff is excellent. Just know you are paying for the location, as the hotel and room are pretty basic.

"Location location"

4
31/10/2017

This was my first visit to SanDiego and I can see why people describe it as paradise, great weather, friendly people, safe, and walkable. The hotel is in a really good location, 10 minutes from the airport, 3 blocks to the bay and 1 block to little Italy. Check in was quick and easy and front desk staff friendly and helpful. The room was small but adequate with a balcony, fridge, comfortable bedding and beds. We also had a limited bay view. While there is a lot of construction going on, it was not distracting. Breakfast was in a restaurant down the street from the hotel. Hot and cold choices were plentiful and the service excellent. My only complaint is the condition of the carpet. It was very stained and really should be replaced (room 609).

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us while visiting San Diego! It is great to learn about your stay and how much you enjoyed the area. Thank you for letting us know about the carpet in your room so we may address it and we appreciate your feedback about the easy and quick check in. We hope to have the opportunity to welcome you back for another stay!

"Convenient to all San Diego attractions"

4
30/10/2017

Convenient place to stay. Moderate pricing and very helpful staff. Minutes away from attractions and walking distance to some fine restaurants. If you like Italian food, Little Italy is a block away. ...

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn. We are happy to receive your feedback about your trip and are glad it was a convenient location for you to visit all of the San Diego attractions. Thank you for sharing about all the great nearby restaurants and how helpful our staff is. We look forward to welcoming you back for another stay should you travel to San Diego again.

"Great Choice in San Diego"

4
28/10/2017

Great Place to stay in San Diego. Walking distance to Little Italy and Seaport. Employees very friendly and willing to help in anything. Breakfast medium, not a lot of options. Swimming pool very pleasant, warmed at night.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn while in San Diego. We are pleased to know how convenient our proximity to Little Italy and Seaport Village was for your trip. Thank you for sharing feedback in regards to our friendly staff and complimentary breakfast buffet.

"Good hotel for the price, nice location"

4
26/10/2017

The hotel is a bit old, yet it is clean, well maintained. The room is wide enough witn refrigerator and microwave. The breakfast nuffet is modest, but good to statt uour busy day. The staff is friendly and helpful. The hotel is nicely located near Little Italy with many good restaurants. There is a nearby Rite Aid. I would stay there again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to share your experience staying with us at BW PLUS Bayside Inn! We appreciate your feedback about our clean and well maintained hotel and are glad you found our staff to be friendly and helpful. We look forward to welcoming you back for your next trip!

"Business trip"

3
26/10/2017

The hotel was clean & bright. Staff was friendly and attentive. I used this hotel regularly for business trips because it is central to getting to all things in San Diego. I usually eat breakfast at the hotel. There is a TV in the Bar area for watching events in the evening while socializing. Parking is convenient and ATM & Banks are nearby.

"Well priced, good location and a nice 3 star hotel"

4
25/10/2017

We stayed at this 3 star hotel for 3 nights whilst we visited the lovely city of San Diego. The hotel was priced well, had a great location in downtown and the rooms were good and functional. We were on the top floor (14th) had a King sized bed, microwave, and a coffee maker in the room. But be warned American coffee isn't the best. We paid extra and had lovely Bay views from our room and balcony. I noticed on the Tripadvisor reviews that it is the second ranked " best value" hotel in San Diego. We used the hotel free shuttle to collect us upon arrival at the very closeby Sante Fe Amtrak train station. Whilst San Diego experienced unusually hot weather during our visit we did not use the pool at the hotel. There is a pool as well as a hot tub. The pool is quite small and located in the shade but when I dipped my hand in the water the temperature felt very swimable. The staff were all friendly and helpful. My only problem was that our room was not serviced one day but that was quickly rectified once I called the front desk. Location was great. We were virtually in Little Italy where there were many Italian Restaurants to choose from. The Gaslamp Quarter was further away but very walkable. We were a few blocks away from the bay and it was only slightly further away to the USS Midway. One block away downhill was a convenience store to buy drinks etc. This hotel is a great mid range priced option and centrally located in San Diego.

"Next step ocean bound!!!"

5
23/10/2017

We needed a home for the night the day before a cruise. Found this Best Western that was close, had free shuttle rides to the docks and would allow for us to keep our vehicle inside during the upcoming week. What a find!!! Rooms were clean and nice, staff was very friendly and shuttle driver was outstanding. First time staying here and they explained ever thin we needed to know about the shuttle about the area so we could go out and find some last minute items we felt like we needed. Free breakfast was not the normal hotel continental breakfast, but was provided by the restaurant that is located next to the interior parking garage. Outstanding! When we got to the docks, shuttle driver told us exactly what door to go through and to call when we got in and exactly where pickup would be. Only issue we had was that we had problems with the elevator, but another couple came just after we got there, showed us the trick and then we showed others that had the same issue later on in the day.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn while taking a cruise out of San Diego! Thank you for sharing how friendly and helpful our staff is and we will be sure to share with our shuttle driver how much you appreciated his directions and information. Our elevators do require room key access for the security of our guests and our apologies for any confusion on how to use it. We hope you enjoyed your time here along with the cruise and appreciate your feedback.

"Great location, staff didn't meet my expectations."

3
23/10/2017

When we arrived at the airport, a call was made to the hotel for the free shuttle. The person who answered was rude and hard to understand. They kept telling us we had to go over the walkway to the other side of the airport, which we were already at, we had quite a wait for the shuttle. The TV didn't work in our room. I called down to the front desk, and they said someone would be up in 10 minutes, but it was closer to a half hour. He had to move all of our furniture, luggage, etc, stared at it, and said he couldn't get it to work. When I went to wash up before bed, I found out that the hot water handle, was for warm water, and the cold water handle (of the sink) was for hot water. There was no cold water to brush my teeth with. Very weird. There are 2 elevators, and they took forever to answer to your floor. Upon checkout, I informed the front desk, no offer was made for any sort of credit. Even though this hotel is in a good location, I would probably not stay here again. We stayed in room 602.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for providing feedback in regards to your stay with us at BW PLUS Bayside Inn. We appreciate your feedback about your experience calling for our complimentary shuttle. Getting from the terminal to the pick up area has several steps and we try to give our guests the best information to help them. Please accept our apologies for the difficulty with the TV remote connection and we appreciate your feedback about the sink handles so we may address this. We invite you to contact management at 619-233-7500 so we may better understand your experience. We hope you will consider staying with us in the future, we would be grateful for the opportunity to provide you with the stay we are known for and we want you to have as our guest.

"Great stay & great service"

5
19/10/2017

Lovely hotel..great location.. Staff where great..told us great places to eat and were very helpful. You have to pay for parking $18 a day. They have a pool and lounge area.. Rooms where nice and clean..i would stay again

"Excellent location, great service"

4
16/10/2017

I am not giving excellent score to the hotel due some minor issues, here is my summary of what I usually evaluate from a hotel: - Location: I selected this hotel mainly for its location, close to tow trolley stations, the airport, the bay and downtown. These items were very important for me in this trip. There are other options around, but this one made it in my selection. It is close enough from the trolley trams and far enough to hear it passing by. NOTE: there are some building construction around the hotel so you may hear some noise from those places (but this is something the hotel cannot control). - Breakfast: Another important item for me in every trip, I personally prefer having this option from the hotel instead of looking around and avoid invest part of my time on this. I prefer invest time for lunch and dinner. We went for the buffet instead of ordering from the menu. The variety and quality of the buffet is OK, I would add more fresh fruit (we saw only oranges and apples). - Room: The room in general is OK, I noticed the carpet is perhaps old and it not daily vacuumed. I would recommend to do a deep clean of it from time to time since there are people with allergies and also infants that could caught something from it when crawling. - Service: Very good, definitively you will find people willing to assist and help you with your doubts. I believe you will find not only at the hotel but also in San Diego most people speaking Spanish and English , so if you speak any of these two languages you will not have any communication issues. Aside my observations, I believe the hotel is a very good option for staying and enjoy your stance. This is the first time I stay at a Best Western hotel and I will consider it in my list of options for my future trips.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn while in San Diego and we are glad you enjoyed our location with nearby transportation and the waterfront. Thank you for sharing how important the complimentary breakfast buffet was in your decision to stay, we strive to ensure our guests find convenience and comfort while staying. We appreciate your suggestion for more fresh fruit and your feedback in regards to the carpets so we may share this with our team. Thank you for sharing how friendly and helpful our staff is... we hope your stay was fantastic and look forward to welcoming you back for another stay should you travel to San Diego again!

"Hot or cold - No inbetween"

3
16/10/2017

Wonderful except the AC/HV thermostat will only give you hot or cold. You can not control the temperature. The fan speed works. We had 3 rooms and all were the same. My room went from 88 when on heat to 63 when on AC.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn and providing a review of your time with us. Please accept our apologies for the thermostat not adjusting the temperature. We understand the importance of getting the right temperature to feel comfortable and we will address this, thank you for your feedback.

"A Very Pleasant Stay"

5
13/10/2017

Stayed 2 nights on the 12th floor with a view of the bay. Bed Bed was very comfortable. Room was very clean except for some stains on carpet. Bathroom clean and nice though a bit smaller than other bathrooms I've been to. Hallway and carpeting was very clean. Breakfast was included and was very good. Not much to choose from but maybe thats the way breakfasts are in the US compared to breakfast I've had in European hotels. Hotel staff were very friendly and helpful. I would definitely recommend Best Western Bayside Inn.

"A hidden treasure"

5
13/10/2017

When I think of best Western I do not think of quality. Boy was I wrong. This a lovely sparkling clean, modern hotel. Very walkable to the train station, Sea Port Village, Gas Lamp Quarter, and Little Italy. We will definitely be back. Forgot to mention the lovely indoor swimming pool.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to review your stay with us at BW PUS Bayside Inn! We are pleased you discovered the quality of Best Westerns when you stayed and are glad you found our hotel to be clean and modern. Thank you for sharing how much you enjoyed our proximity to many downtown attractions like Little Italy and Seaport Village. We look forward to welcoming you back for your next trip!

"Very good!"

5
12/10/2017

I've stayed in this hotel 2 times already; very good service; good, clean and modern rooms; private parking right next to the hotel; very good (free!) breakfast,... Excellent location near the sea and downtown San Diego. Would book this hotel again immediately!

"Great Value: Price, Comfort and Friendly"

5
11/10/2017

In walking distance to the bay and to Little Italy, where there are tons of restaurants. Friendly and accommodating staff. Comfortable, spacious and clean rooms. Will definitely book this again. If you don't need a car, this is a quick Uber drive from the airport.

"Great Stay"

4
08/10/2017

Stayed at the hotel for 3 nights at the end of September after disembarking from a cruise. Was picked up at the cruise terminal by the free shuttle and check-in was quick. Our room was clean and comfortable. The location of the hotel is excellent - the wharf, downtown San Diego, Gaslamp Quarter, Little Italy and the Santa Fe Depot are within walking distance. The front office staff were very helpful and knowledgeable and the free breakfasts were ample. A bit of construction around the hotel we had no noise problem. I would recommend staying at this hotel.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn and sharing your experience. It is great to know how convenient our proximity to the Cruise Terminal was for you and we are glad you were able to get checked in right away and start relaxing. We hope you had a wonderful cruise and time visiting the sites in San Diego!

"alright not great"

3
04/10/2017

lots of construction going on around the hotel. not in hotel but across the street big condo being built. large cranes being used. being downtown lots of police and fire sirens all night not the fault of the hotel but I think there are better places to stay.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn and reviewing your stay with us. We hope our neighbors' development was not too impactful during your stay and understand sometimes the downtown area can be eventful; usually it is quieter here since we are by Little Italy with many residential condos. We hope you will stay with us again and thank you for your feedback.

"Great location, Friendly staff"

4
03/10/2017

Close to cruise terminal, next to little Italy, walking distance to public transit. Friendly staff, clean room, breakfast included. Several construction sites started work quite early in the morning near by during our stay. Overall great value

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn and providing feedback about your trip. We are glad our location worked well for you to visit Little Italy and use the cruise terminal. We hope the development of some of our neighbors was not too impactful for your stay. We want our guests to feel welcomed and relaxed while staying so we appreciate knowing you found our staff to be helpful and are happy to have provided the complimentary breakfast buffet to help start your day. We look forward to welcoming you back should you travel to San Diego again!

"Good location"

3
29/09/2017

I stayed 5 nights at this hotel. Pros: great location, within walking distance to Little Italy, the harbour, and Convention Center. Overall, facilities look recently renovated in the last few years. Cons: two concerns with this hotel. Housekeeping was the most absent crew I've ever encountered. My room was not serviced after the first night there. Initially thought it was because I had the "Do Not Disturb" sign on my door until 3pm which is when I left for work so I did not think anything of it. However, the second day, I did not have the sign on the door and had left my room at 9am, returned around 4pm, and it was still not serviced. I called down to management and the room was "cleaned" in ~10 minutes (as in they only changed towels and made half the bed). The fourth day, I returned at 3:30pm; to my surprise, still not serviced. I spoke to the maid, who does not speak English so I requested to speak with the supervisor, who barely speaks English any better. I decided not to leave any tip for them after my stay. The second issue is the water in the shower. My husband used their soap and said he had a difficult time rinsing it off. I thought it was just the soap. However, I always use my own shampoo/conditioner from home when I travel and they were difficult to rinse off my body as it washed off. I did not use any suncreen or new moisturizers prior. Not sure what could be done about that but it definitely lengthened the time required for each shower and was quite tedious

"Good location "

4
28/09/2017

Good location central to town and the wharf. Five minute walk to the USS Midway. Plenty of restaurants and eateries. We drove to both The Zoo and Sea World from our hotel which were about 10 minutes away. Great place to visit.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn and providing a review of your time with us. It is great to know how much you enjoyed our proximity to the Midway and restaurants. We hope you had a wonderful time visiting the sites while in San Diego!

"ASTRO 2017"

5
27/09/2017

very nice hotel, few minutes walking from downtown, 2 minutes from the bay and the park, nice view rooms, affordable price, but reserved 4 month before event, i am happy with my stay it was an excellent experience.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide feedback about your stay with us at BW PLUS Bayside Inn while in town for the ASTRO Convention. We hope you had enough free time to enjoy the nearby park and bay. Thank you for sharing how happy you are with your experience... we hope to have the opportunity to welcome you back in the future!

"Close to Little Italy"

4
26/09/2017

We were here for 6 days and 5 nights, and our room had a gorgeous view from the 11th floor facing the water. The hotel was clean and modern looking, the room had a fridge and microwave, everything you need for your stay. The attached restaurant wasn't open on weekends except for the breakfast buffet, but it's within easy walking distance to tons of restaurants in Little Italy. The only reason I didn't give it 5 stars is because the beds weren't super comfortable, so we got up really early most days, but overall we got enough sleep. It does cost $18 a day to park there, but they have a free airport shuttle and Enterprise will come to pick you up, so we cut down our rental to just the 4 days in the middle.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn while in downtown San Diego. We hope you had a wonderful trip and appreciate your review of your time staying with us. We want our guests to have everything they need so we are glad the refrigerator and microwave came in handy for you and thank you for letting us know about the beds. We will check the bedding and apologize for any discomfort you experienced. Thank you for staying with us and we hope you had a great time exploring San Diego!

"Great location and comfortable"

4
26/09/2017

Great location and very comfortable and secure. Good parking, especially considering it's downtown San Diego. Typical breakfast was included which was good and dining area was very large, unlike most places that serve a breakfast. Easy .5 mile walk to the courthouse.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay at BW PLUS Bayside Inn and sharing how well our location worked for your trip to San Diego. We want our guests to enjoy their time with us and start the day with a nice full breakfast and are glad you found it to be good. Thank you for staying with us!

"Great Location"

5
26/09/2017

My stay at this hotel was one of the best. The location is supreme. It is right in the middle of all the points of interest nearby. The staff did a wonderful job. The only drawback was there was a lot of construction going on around the hotel. However, the hotel has no control over that. I would definitely stay here again if given the opportunity.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn and reviewing your time with us. We are glad you enjoyed our proximity to many local sites and appreciate your feedback about our staff which we will share with them. Hopefully our neighbors development was not too impactful for your stay... we look forward to having you as our guests again!

"Weekend in San Diego"

4
20/09/2017

First time to San Diego and loved it. Hotel has a great location in downtown with easy walking to many restaurants and attractions. Hotel was clean and staff was very nice. Would definitely stay here again.

"Wonderful front desk help at a great location"

4
08/09/2017

Check in easy...front desk was very helpful regardless of who was working. We had many questions and needed advise and directions, everyone was very helpful. Rooms are a bit larger than I expected. View of the bay, with construction right next door... which did not hamper our stay. Breakfast next door was fair included in the price. Parking is extra at $18.00 a day but this is a city... easy walk to Little Italy and surrounding area's. Room has Frig, microwave and coffee machine. Also a safe in the closet. We had a problem with the safe on check in that was corrected quickly, then we had a problem with the sound on the TV. All stations were fine, except Fox News..no sound. Thought that was odd since California is very liberal, I wondered if it was on purpose. LOL but a call down to maintenance and they came and fixed the problem. Yes I would stay here again. Pool is small but nice with comfortable loungers and chairs...we pack in a lot in our 3 nights, so only sat outside by the pool for an hour one afternoon. If you are looking for a clean hotel in a good location at a reasonable price, this should be considered.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn while visiting San Diego. We are pleased to receive your detailed review of your stay and are glad you enjoyed our location. Thank you for your kind words about our front desk team which we will share with them. You are too funny... the one channel missing sound, promise it's a coincidence. We appreciate your time to share your experience and look forward to welcoming you back the next time you're in San Diego!

"Good Value in downtown San Diego"

4
05/09/2017

Clean, friendly and pleasant stay a couple of blocks from water. Worried about airport noise but it was not an issue. Breakfast and restaurant were a great bonus. Will recommend it to family and friends

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
We are pleased to receive your feedback in regards to your stay with us at BW PLUS Bayside Inn. We are far enough away from the flight patterns that we do not experience much noise from the airport thankfully. We are glad you enjoyed our complimentary breakfast buffet and are grateful for your recommendation!

"Best Place to stay. Very clean and professional service from staff"

5
05/09/2017

Hotel has been re renovated. Lobby and pool area very nice. They all so offer free shuttle service from hotel to airport asnd from airport to hotel. Very friendly staff. Location of hotel is perfect. Everything is near by no need to drive. Trolleys are available to get around town.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide a review of your stay with us at BW PLUS Bayside Inn. We are glad you enjoyed your time here and are grateful for your kind words about our friendly and professional staff plus the cleanliness of the hotel. Thank you for staying with us! We hope your whole trip to San Diego was great.

"Construction noise"

4
01/09/2017

There is neighboring construction next to hotel. Noise starts at 7a.m. until 5p.m.+ Also hotel is remodeling and you can hear noise from power tools during the day. Parking is $18/day and stalls are very small even for a compact car (Lexus sedan)

"Six day stay in San Diego"

5
30/08/2017

We had a great experience. Prime location, very clean & courteous employees! Enjoyed complimentary breakfast, lots of people & plenty of food to go around! Great pool area, small but very inviting! Shuttle driver very informative!

"Always a Great Stay"

5
26/08/2017

This was our 2nd time staying here and it was just as good as the first time a few years ago. Check in was seamless. Friendly staff on reception willing to help. Good explanation of breakfasts and wi-fi. We stayed on the 9th floor (which is one of many floors/rooms recently renovated). Our room was clean and bed was comfortable. All your usual hotel finds in room. Parking is easy with access to parking lot via reception. However note parking is at a rate of $18USD a day which compared to most places in San Diego is quite reasonable. Valet parking available if needed. The outdoor area has a medium size swimming pool and spa pool. There is also a seating area and few sun loungers. Although the pool is stated as being heated note that this is not the case. The pool is heated by the sun which only comes over the pool area during certain times of the day. Also there are not enough sun loungers for the amount of people staying during summer and around 4th July week when we stated. We found ourselves creating a lounger by using the sofas around the pool. There is also a small gym, area with computer/printer and a small market section where you purchase newspapers and snacks next to reception. Breakfast is served at the restaurant next door to the hotel. You receive a free breakfast voucher for each day of your stay on check in. There are lots of different hot and cold options available from cereals and muffins to eggs and pancakes. Options rotate on a daily basis and all is tasty. Location is a 10 -20 minute walk from the waterfront where you'll find the HMS Midway and Seaport Village. Little Italy is a stones through away too. However Gaslamp Quarters bars and restaurants you'll find it about 30-45 minutes walk away. Also short drive to Sea World, San Diego Zoo and local tourist beaches such as Mission Beach Overall a great hotel and would definitely recommend another stay.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for returning to stay with ust at BW PLUS Bayside Inn while in San Diego! We appreciate your detailed review of your stay and are glad you enjoyed your time here. We hope you like the new look in our updated hallways and hope you can come again after we do our rooms. While we do not offer valet parking service, we do offer helpful recommendations to those with questions about our self-parking. We are glad you enjoyed the complimentary breakfast buffet and are grateful for you acknowledgement of the variety and hope it suited your needs well. We appreciate your feedback about our outdoor heated pool since it may have been heated too low based on your feedback so we will follow up. It is wonderful to know how much you enjoyed the area like walking to the Gaslamp Quarter which is about 1.5 miles away and the nearby attractions at the waterfront like the USS Midway and Seaport Village. We hope to welcome you back the next time you visit San Diego!

"Worthwhile Stay"

5
23/08/2017

I stayed at this hotel for 4 nights. At check-in, a mistake was made charging my credit card in excess of $5,000 for a prepaid stay. The front desk voided the transaction but my bank maintained a hold essentially rendering my card useless. The staff and management worked tirelessly the next day to have this hold removed. Finally successful, the management offered free parking and a free meal for the inconvenience. Needless to say, I appreciate what they did; the went above and beyond. The hotel is clean, well maintained and convenient to San Diego's tourist attractions. A stones throw from the waterfront and little Italy, this Best Western is centrally located. The staff was very friendly and helpful, the pool was refreshing, the attached restaurant served a great buffet breakfast, and the garage was tight but convenient. All in all I recommend the Best Western Bayside.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn. It has been a pleasure to have you as our guests and we thank you so much for your kind understanding with the error. We are deeply regretful for the mistake and truly grateful for your kindness while it was resolved. Thank you for sharing how much you enjoyed the pool and complimentary breakfast buffet. We hope to have the opportunity to welcome you back for another trip to San Diego in the future!

"Cannot Fault!"

5
19/08/2017

This hotel was fabulous & perfect for what we needed! The beds are super comfy, staff are friendly, facilities are great, especially the hot tub! We used uber to get around but they provide a free airport shuttle. The location is right next to a Rite Aid which is always helpful & Little Italy is near by also! Would defiantly stay again, wasn't expensive either which was good on a travellers budget! Thank you!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are pleased to receive your feedback about how much you enjoyed the location and our amenities. A good night sleep is important and we appreciate knowing you found our beds to be comfy and our staff friendly. We look forward to welcoming you back for your next trip to San Diego!

"Excellent Hotel"

5
17/08/2017

This Best Western location was located close to the harbor, restaurants, the Gas Lamp district, Little Italy, Seaport Village. Parking is extra but, if you stay with Best Western on a regular basis and ask they will waive it. Out room overlooked the bay, beds were very comfortable, very clean. The staff at the front desk was very helpful all around. If you're a late sleeper, be aware that there is a lot of construction around the hotel, but they didn't start until 7:00am. Overall very satisfied my hotel experience. I would recommend and stay there again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn and we appreciate your kind feedback about being an excellent hotel. It is great to know how much you enjoyed our proximity to Little Italy, Seaport Village and some of the other nearby attractions. We do try to keep our parking price well below the downtown average since it is difficult to find parking outside. Thank you for sharing about the cleanliness of the room, we hope you had a wonderful time in San Diego!

"Excellent"

5
15/08/2017

The room is very clean and neat .. makes the stay so comfortable.. Mattress excellent, location , friendly staff, big rooms , although a busy hotel the staff smile and assist when they can. Thank you so much.I would choose the same hotel again as I book the trip to San Diego next time!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn... we appreciate your feedback about our comfortable rooms and friendly staff. Thank you for sharing how much you enjoyed your stay. We look forward to welcoming you back for your next trip to San Diego.

"Good hotel in San Diego downtown"

4
12/08/2017

good hotel but parking is extra. Breakfast is on the highest BW standards but still without bacon and in a large restaurant that you can reach from the street after the pk entrance (need to exit the hotel). Room was a bit tiny but with a nice view on the bay (high level). Many constructions ongoing around this hotel and also some floors are currently being renovated in the hotel. (we only noticed it because someone select the wrong etage in the elevator and when doors open we were quite surprise!) Gentle and helpful staf.

"Clean, friendly, satisfying and a great location"

4
10/08/2017

This Best Western location was located close to the harbor, restaurants and the GasLamp district. It was clean with very friendly staff at the front desk. It was also quiet. Overall very satisfied my hotel experience.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn while visiting San Diego. It is great to receive your feedback about the location and your kind words about our friendly staff. Thank you for sharing how clean the hotel is since it is important for our guests to feel taken care of and comfortable.

"A Filthy Dump"

1
10/08/2017

I chose this hotel based on the high reviews it received online. The lobby looked great, but when I got off the elevator to go to my room, I was shocked at how run down and dirty the carpets and walls were. My room smelled like cigarettes and cheap room deodorizer, and had what looked like cigarette burns in the filthy carpet. The bathroom was in poor condition as well, and I found foot long hairs in the bath tub. There were also gnats flying around in the room. Had I not just spent over seven hours of tough driving to get here for a one night stay, I would have changed hotels - I was just too wiped out to make the effort. This is an expensive hotel for Best Western standards - over $200 a night plus $18 a day to park your car. The only thing I can think of that made so many people rate this hotel highly is the location. There are a lot of good restaurants and things to do in the area, and if you don't mind filthy hotels that over priced, this is the place for you.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for providing a review of of your stay with us. We want our guests to have a peaceful, clean and comfortable room while staying with us and regret to have fallen short with your stay. We do have one floor for smoking which you may have been on and would explain some of the information you have provided. We would like to better understand your stay and apologize... you can reach Management by calling 619-233-7500.

"Our 2nd visit - A great hotel & perfectly located"

5
05/08/2017

We stayed here in 2016 and were so pleased that we returned again this year. The hotel is ideally located 2 blocks back & a 5 minute walk from the Cruise Terminal & the Port, also close to Gaslamp Quarter shopping & dining area and Seaport Village & the Harbour. Our room was faultless again - last year we had a street view, but had a pool view this time, which was better. Breakfast was included and was what you would expect. We ate here one evening - I had Spaghetti & Meatballs, it was really good & very filling & reasonably priced - & it came with a free Salad starter which was a bonus! The staff are so helpful & friendly here. We had a problem with our homebound flight with BA & almost had to go to the Airport the night before returning home to sort it out & the hotel offered to pop us there in their Courtesy taxi, but luckily we resolved this without needing this, but thank you Best Western for being so helpful! Should we ever return to San Diego, this will be our 1st choice of hotel.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us again! We are so glad you enjoyed your stay. We appreciate your feedback in regards to our restaurant being really good and a reasonable price, we try to make it an easy option for our guests. Thank you for sharing how much you appreciated our staff offering to take you to the airport to correct your flights, we are here to help and are glad it all worked out for you. We look forward to welcoming you back for another San Diego trip.

"A Great Location"

4
02/08/2017

We were pleased with the location of this hotel for its proximity to several neighborhoods and the reasonable parking fees provided in an attached and secure parking lot. Breakfast buffet is included and provided a decent selection to satisfy dietary needs. The room was clean and comfortable and I appreciated the secure elevator, requiring room key to access. The desk staff was pleasant and quite helpful. Overall, for an expensive city, this location offered a decent value for the area.

"Excellent"

5
02/08/2017

Along with my wife and son, I spent a very pleasing few days at the Best Western on Ash Street in San Diego. We're from the UK and have visited San Diego on several occasions. It is in a great location for the freeway, tramline and for Little Italy and Waterfront. The amenities were fine for our needs while the hotel staff were welcoming, helpful and cheerful. Many thanks.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to write a review of your stay with us at BW PLUS Bayside Inn. We are grateful you choose to stay with us and enjoyed our proximity to transportation and Little Italy. Thank you for sharing about our welcoming helpful staff and amenities.

"Great stay in great location"

4
01/08/2017

Stayed here for one night to attend a wedding reception at the nearby Ballast Point Brewery. The parking, though pricey, is worth it because everything you might need-shopping, restaurants, attractions, etc. are either in walking distance or along the light rail which has a station nearby. The hotel' public spaces aren't that big, but they are clean and in good condition. Our room-a double queen, city view-was spacious and clean. The room had a refrigerator and microwave which made having an evening "picnic" of wine, cheese and crackers super easy. The beds were comfortable and the mattresses not too firm/soft. The toiletries were fine too. The only negative was the shower had low water pressure which is pretty common in hotels. There was plenty of hot water! I want to add that we had called ahead to see if our room could be ready by noon because we were coming in from out of town and wanted to freshen up before the reception. The front desk staff quickly accommodated our request which was really nice. Also the breakfast was great. Lots of choices and always filled up and fresh. Overall I would highly recommend this property if you are planning a trip to San Diego's Little Italy.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide a review of your stay with us at BW PLUS Bayside Inn. We love learning details from our guests about their stays. Wine with cheese is a wonderful way to spend the evening relaxing in the room... we are glad the refrigerator came in handy. It is true that parking in downtown is limited and we are within walking distance of many attractions so it is great to know how it worked out for you. Thank you for sharing you enjoyed the complimentary breakfast buffet and variety. We appreciate your feedback in regards to the water pressure and understand the importance so we will have our maintenance team follow up. We hope to have the opportunity to welcome you back to San Diego.

"Overpriced"

3
29/07/2017

Raw food, overpriced, and construction starting at 5 am outside the hotel. I was over charged. The breakfast sausage was raw and my husband and 5 year old son were so sick the whole day we traveled back home.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide feedback about your stay with us at BW PLUS Bayside Inn. We will provide your feedback about the neighbors starting construction at 5 am to the city since that is not permitted. We do take raw food very seriously and request that you contact us directly with the details. Please email our General Manager Tracy Wickens at [email protected] Thank you!

"excellent"

5
29/07/2017

Love it here and so close to many places love that you can walk to little Italy and so many close places to entertain as well as that they have own bar and restaurant. very much recommend this place they have great staff very clean and close to many places.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for providing details about your stay with us at BW PLUS Bayside Inn. We are glad you liked our proximity to Little Italy and many other entertainment places nearby. We appreciate your kind words about our great staff and clean hotel!

"Good value, Kind people!"

5
26/07/2017

We went to San Diego Comic Con and this BW location was perfect. We walked everywhere, even though there were shuttles available. All the personnel in the hotel were ready for this crowd. Breakfast on time. They were enjoying the insane characters popping out of the elevators. The personnel working at this hotel made the difference in all aspects!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are so glad you found our location to be perfect and thank you for all of your kind feedback in regards to our helpful ComicCon ready staff. We really enjoy seeing everyone excited for their favorite shows, characters, comics etc and we look forward to it every year. We hope to have the opportunity to welcome you back next year!

"my stay"

4
24/07/2017

I thought the staff was nice but did not feel that anyone went over and beyond to make my stay better. The room was clean and comfortable. The air conditioning worked well in my room. I could see the water from my room, that's always nice. The television had no audio and I could not fix it. I parked on the top of the parking garage and there were only stairs to get back to the lobby.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide a review of your stay with us at BW PLUS Bayside Inn. We appreciate your feedback in regards to our nice staff and the clean rooms. Thank you for sharing details about the TV volume which we should have fixed for you and we are regretful for not doing so and that you felt we did not go above any beyond to make your stay fantastic! We hope you enjoyed the rest of your time in San Diego!

"nice valuable hotel"

4
24/07/2017

+ situation good Room spacious and satisfactory Pool and tub nice Breakfast good, hot and satisfactory On site resturant s very excellent in variety, quality and price Near tram station, rite aid pharmacy and little italy Nice cooperable crew

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn while in San Diego. We appreciate your feedback in regards to our complimentary breakfast buffet and restaurant... we are so glad you really enjoyed dining with us. It is nice to know how well our location worked for your trip... we hope you had a fantastic time in San Diego!

"Quiet & super staff!"

5
22/07/2017

Accommodations were excellent. Went with 5 other women to celebrate a birthday & after hearing of the celebration, the staff upgraded our rooms. Beautiful view with connecting rooms. The pool area was small but perfect for visiting, with comfortable settees to relax & enjoy each others' company, while snacking, drinking, laughing all in a private setting. The location is in walking distance to the beach, restaurants, clubs, etc. Very friendly & helpful staff & breakfast provided was delish.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are so glad you found our accommodations to be excellent for your ladies birthday trip! Thank you for all of your kind feedback in regards to our helpful staff and the beautiful view from the rooms. We are glad you had a nice time and enjoyed the food too!

"Good location friendly staff very clean"

4
21/07/2017

Cannot find fault with this hotel- its in good location about 10mins from the gaslamp area beside the italian quarter and close to the waterfront! The hotel is easily accessible by road and has plenty of parking! Staff were helpful from the second we arrived and gave us assistance throughout our stay. The buffet breakfast was nice and although the pool area was small it was very refreshing! There was a lot of construction ongoing around the hotel which was noisy in the morning but this is an issue throughout San Diego!

"Great location"

4
20/07/2017

The hotel is located within walking distance to Little Italy, the bay and a variety of shops. On site parking is convenient and very reasonably priced. The room was very clean and the free wifi is a bonus. A breakfast buffet is included at the restaurant next door and there are a lot of options.

"Good location but average hotel"

3
19/07/2017

I stayed in the hotel for one night, fridge was off and its door was left open when I entered the room. The sink and tub had a drainage problem. The swimming pool and hot tub were okay and in the working order. Breakfast was warm but below average complimentary breakfast being provided by the hotels now a days. The hotel location is very good in the downtown, near water, museum and a lot of eating places specially Little Italy. Be ready to pay for parking in the hotel parking lot.

"Welcoming Hotel"

4
15/07/2017

Made very welcome at reception even though we were early. Room was spacious, probably because it had disabled facilities. In the room was a fridge, microwave and tea/coffee machine. Very comfortable bed. Bathroom could do with updating but was clean with a few extra touches, like cotton buds and cotton wool balls. Have to pay for parking but this includes free Wifi, which is excellent-fast and dependable. Parking is undercover so the car keeps cool. The air conditioning was very effective. Dry well situated for the harbour area and also the shopping mall.

"Location, location, location"

4
14/07/2017

This is a great budget hotel for the location/price match up. The hotel is walking distance from great restaurants in the Gaslamp Quarter and Little Italy; as well as public transit access to the Balboa Park area and Seaport Village. The hotel does offer a complimentary breakfast buffet each morning. The food is just okay and there is little to no variation day to day, so it can get boring after a while. But is a nice option to have. The staff is very friendly and accommodating. The only issue my friend and I ran into at times was communication. They have a business center at the far end of their lobby (two computers and a printer), which came in handy when I realized I had printed a confirmation instead of an actual ticket for an activity before arriving in San Diego. There was no fee for printing, which was very nice. Over all, the hotel is clean and well maintained and I would definitely recommend it.

"Nice option"

4
14/07/2017

Pretty good option. Clean and centrally located. Booked this hotel because it was on the route of the Rock n Roll, San Diego half marathon. I didn't realize that how many issues this would create. One major issue is that it was extremely hard to get to as the streets were blocked off and the garage entry/exit was on the street where the run finished. Regardless of the difficulties in getting there the staff was pretty helpful in general and were extra sensitive to the issues people were having in getting to the location and helping us out in accessing the garage. I definitely would consider staying there again.

"Red white boom trip"

5
12/07/2017

The trip in general was great. San Diego is s great place to vidir. It was my first time going there for the Fourth of July and that could be the resfon tgecroom rstes were so expensive. I've been to New York on the same days and paid the weather in California was great. The breakfast that's included each day was something I looked forward to.

"A Pleasant Stay"

4
10/07/2017

My husband and I stayed here the beginning of June and it was a very nice stay. The hotel was clean, and the staff very friendly. Breakfast is included and although it was not gourmet, there was something for everyone to start the day. The area where breakfast was offered (next door) was kept very clean and the staff went out of their way to keep items stocked. This hotel is within walking distance to quite a few spots, especially Little Italy (very nice). The hotel offers an airport shuttle and they were prompt and very friendly. We would stay here again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We appreciate the time taken to provide feedback. Thank you for letting everyone know about our friendly staff, and proximity to many local attractions. It is nice to know how well our team did at stocking the breakfast area and there was always something for everyone. We hope your entire stay was wonderful and hope to have the opportunity to welcome you back out to San Diego.

"Parking problem and no response"

3
10/07/2017

Well-located hotel about 4 blocks from the harbour, booked through BA. Quite comfortable, but not luxurious. Basic breakfast available, although not too much choice. Although staff did their best, some were clearly happier with conversations in Spanish, rather then English and this might bother non-Spanish speaking guests. We would not have any complaints except for an unsolved problem with parking charges. Although the hotel website offers parking at $18 a night, our 3 night stay produced a bill for 6 nights - 4 of which were charged and paid for up front - something we discovered only when we returned to the UK. The hotel then charged another 2 nights via an Amex card which isn't ours. All attempts to rectify the situation have been unsuccessful, with emails being ignored and absolutely no response. This is really unprofessional and not what we would expect from a hotel in the Best Western group. In itself, this is a minor matter but it indicates a management indifferent to the problems and queries of its guests once they have checked out.

tlwickens, General Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide a review of your stay with us at BW PLUS Bayside Inn. We appreciate your feedback and apologize for the experience you had in regards to our team and the charges on your card. We want our guests to have a wonderful stay and are regretful that your stay was impacted this way. We have many team members that speak a variety of languages since we have many international travelers. We strive to ensure all of our guests feel welcomed and comfortable during communication. We would like to assist you with the challenges encountered with the credit card charges. Please contact me -Tracy Wickens General Manager - so I may assist you further. My corporate email is: [email protected] I look forward to hearing from you so we may resolve this and thank you for bringing this to our attention.

"good value, good hotel"

5
05/07/2017

good value, good hotel, very convenient location, friendly staff You can access public trans or the old town(jump on/jump off) tours from this location. Many good restaurants in this area. The morning breakfast was good also

"Downtown hotel"

4
04/07/2017

We stayed because the hotel offered one week parking for a plane trip we were taking and it had an airport shuttle which we used both for getting to airport and coming back. Everything in the hotel was good and the employees were helpful and courteous. The breakfast restaurant was nice, but could have offered more of a variety of food.

"Pleasantly surprised."

5
01/07/2017

Exterior of hotel shows some age but we were pleasantly surprised with the interior. Lobby and rooms have been updated and we enjoyed our stay. Location is adjacent to Little Italy and other areas such as Gaslamp and Petco Park are in walking distance if you don,t mind a little walk.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to share details about your stay wit us at BW PLUS Bayside Inn! We are glad to receive your feedback about enjoying your stay and our proximity to Little Italy and many other San Diego attractions. We hope you enjoyed all of your time in San Diego.

"Good hotel in downtown San Diego"

4
30/06/2017

We stayed in this hotel for two nights in May. The hotel is in the "Little Italy" district and at a walking distance to the nightlife and restaurants of "Gas light" district in downtown as well as the Midway museum. We had booked a room with a bay view. Reception and staff all very friendly and helpful. Check-in was swift. The room was somewhat small with two double beds and a working desk with a small balcony where you could watch the planes landing in San Diego airport. The beds were comfy and the sheets clean. The bathroom , except for the problem with the drainage of bathtub water, was clean. Towels clean and odourless. Room also had a laptop size safe. Included complimentary breakfast was an adequate combination of cold and a couple of warm items. Onsite parking, like many other hotels in San Diego, is unfortunately not free. If you are looking for a hotel in downtown San Diego at a reasonable price with included free breakfast this hotel could be a good one for you.

"Convenient Location "

4
29/06/2017

We had a nice stay at this Hotel. Breakfast was good enough (nice variety). Looks like it was just remodeled. Rooms and facility were clean. There is a small gym which was we used a couple times. The location is the biggest benefit to this hotel. Downtown, walking distance to many places. Parking was reasonable compared to other hotels. $18/night. Staff was helpful and had no issues at all.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We appreciate your feedback in regards to the nice variety at our complimentary breakfast buffet and reasonable parking price for downtown San Diego. Thank you for sharing the rooms and facility are clean with helpful staff... we hope you had a fantastic time in San Diego!

"Good location"

4
28/06/2017

Hotel location was right next to Little Italy (which we loved), the Maritime Museum, and trolley stations. Nice bay view. Parking garage was good to have, however quite expensive. Look of the building is quite sterile, but not a problem.

"Stay at Besr Western in San Diego"

5
27/06/2017

Good value for money. A five-minute work to two trolley stops-Sante Fe that takes you to the Convention center in less then 15 minutes and American Plaza that takes you to a shopping mall-Fashion Valley. A free breakfast option and good quality WiFi. A pool and gym.

"Excellent location"

5
25/06/2017

Excellent location, very near Little Italy and the port. Within walking distance to the USS Midway. The room was excellent, with great views of the city and very big! Parking at the hotel, which was paid, but very convenient. Included a reasonable breakfast.

tlwickens, General Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn while visiting San Diego. We are glad our proximity to the Uss Midway and Little Italy was excellent for your stay. Thank you for sharing how much you enjoyed the view from your room and the convenience of parking onsite in downtown. We hope you enjoyed your time here to the fullest!

"Living experience"

4
25/06/2017

Location is well, with pharmacy at street corner. Kind counter staff. WiFi is a bit unstable, water pressure of bathroom at 6th floor is pretty low. bed sheet was a bit heavy smelling with detergents.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide a review of your stay with us at BW PLUS Bayside Inn. We are grateful for your kind feedback in regards to our front desk team. Thank you for letting us know about the water pressure and detergent. We hope it was not too much of in inconveniences and hope you enjoyed the rest of your stay with us!

"Great hotel. Great Location. Super view. Nice staff. Great breakfast."

5
21/06/2017

This is a great place to stay right near the water and attractions downtown. They have a parking deck right beside the hotel and a little restaurant that gave us a good breakfast and we were able to get a take out dinner there. They have a pool. It is clean, modern and exceptional staff. Will stay there next time.

"convenient location, reasonable price"

4
18/06/2017

My husband and I stayed here for a week. It is an easy walk to the harbor and Little Italy. The pool and exercise room are small. You can catch public transportation in Little Italy nearby. The bed was comfortable and some of the floors are being redecorated. It was a good value for the location. Breakfast is good and the staff are helpful and friendly for the most part.

"Mexician Experience "

5
16/06/2017

Recently stayed 2 nights in this hotel. We used it as a base when we went to Tijuana for a tour. Our room was on the 14th floor with views of the bay. Everything is catered for with a free shuttle to pick you up from the airport. Breakfast was included in our package. You go 2 doors down for a full buffet breakfast. The staff are very friendly and helpful. Would recommend this hotel it's location is great , close to Little Italy and the waterfront. The US Midway is definitely worth a visit. All in all a great hotel , could not fault it at all. It was a great choice for our Mexician experience.

"Great base for rock and roll marathon"

5
15/06/2017

This hotel was basically on the finish line and 2 blocks from the stat line shuttle this year. The hotel was clean and quiet with parking and free breakfast (hot). The parking is expensive everywhere in SD so suck it up. Staff was excellent and let me check in early and check out late ( rewards member). The location is amazing- a couple safe blocks to all the restaurants of little Italy in one direction and to the harbor in another direction. I even walked to the convention center which is about 1.5 mi along the waterfront. Will be back!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn while in San Diego for the Rock N Roll Marathon! We appreciate having you choose to stay with us and are so glad we were able to provide you with a good breakfast and excellent staff. Our team takes pride in their work as they strive to provide our guests with a fantastic stay. We agree with you on parking, our rate is about 1/2 of most of our neighbors in downtown and we try to keep it down since many of our guests come from places other than urban. Thank you for sharing how much you enjoyed the location, we hope to see you next year!

"Great location"

5
15/06/2017

Stayed here for a girls weekend & was very happy we did! Great room with a view of the waterfront down the street, clean, comfortable & quiet accommodations. Breakfast was just right to start the day. Hotel & restaurant staff were friendly & helpful. Didn't need a car, free shuttle to & from airport. Great location to Little Italy, Gaslamp District, Old Town Trolley tour stop, short walk to waterfront & public transportation to the SD zoo! Would definitely stay here again!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn for your girls weekend getaway! We are pleased to know you were very happy with your stay and hope you had a fantastic time visiting Little Italy, Old Town & the World Famous San Diego Zoo. Thank you for you kind words about our friendly staff, they work hard to take care of our guests. We hope you have the chance to stay again!

"Excellent facilities"

5
14/06/2017

The accommodations were very nice and comfortable. The price was right. I look forward to staying here in the near future. The rooms were very clean. Front office was neat and the staff was knowledgeable and very friendly which made our stay very pleasurable. I felt the parking garage to be clean and I always felt safe.

"Very enjoyable stay"

4
13/06/2017

Staying here now, cannot fault this hotel, great position to walk everywhere, nice breakfast buffet, staff extremely helpfull,, pool area very nice and balconies with sliding doors to let lovely breezes into the room. Would definitely recommend.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for sharing your experience with, us at BW PLUS Bayside Inn, so far. We are glad you are enjoying our beautiful weather with the refreshing Southern California breeze from your balcony. Thank you for sharing your positive interactions with our staff and we hope you enjoy the rest of your stay!

"Close to the border"

4
08/06/2017

I was only here one night, but it was a good experience. Room was a good size and included a microwave and refrigerator. I could walk to restaurants from here. They also have a free breakfast. You can have waffles, fresh fruit, toast, cereal, coffee and juice.

"Great Location"

4
08/06/2017

In the heart of Little Italy, close to the Airport and Base. Very safe and comfortable area. I stayed after my son deployed and it was a very nice hotel. The rise to the airport we did not even have to get on any highways, the Airport Shuttle does not start running until 7am I believe so I had to get a taxi.

"Helpful and close to bay andLittle Italy"

5
07/06/2017

The staff is awesome, the location 3 blocks from the bay and right at the entrance of Little Italy. The room apportionments are great. They included breakfast buffet. Which is n filling. Includes eggs, O 'Brien potatoes, sausage, cereal, yougurt, rice, toast, fruit, and pasteurized.

"San Diego Rock n Roll!!"

5
06/06/2017

This was the best stay ever!! This hotel is the perfect location for visiting San Diego. We were there for the Rock n Roll race and the finish line was right at our hotel. I'll definitely stay here again

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to review your stay with us at BW PLUS Bayside Inn! We are so grateful to receive your kind words and feedback in regards to your stay with us for the 2017 Rock N Roll Marathon. We look forward to welcoming you back for the 2018 one!

"Decent Accomodations"

4
05/06/2017

Clean Room, Central Location, close to beach, restaurants, Breakfast included with room & Helpful Staff. Parking should be included with room at least bury it within the room fee. Paying $18 a night to park a car is unreasonable.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are pleased you enjoyed our proximity to the water and other San Diego attractions. Parking is not included in our room price since many of our guests fly in or come by train and/or cruise. We understand parking in the area is very limited so we studied the prices for parking in downtown San Diego and found we are right in the middle so about 1/2 that of our neighbors. We strive to ensure our guests get a fair price and are thankful for your feedback in regards to parking.

"Good location"

5
01/06/2017

I have stayed at this Hotel in the past and my wife and i really enjoy this Hotel. It is right across the street from Little Italy and that makes it one of the best places to stay, also it is a couple of blocks from the Harbor cruises and plenty of restaurants in the area.The beds are very comfortable and we had a view of the ocean.

"Very nice hotel"

4
28/05/2017

Although the nightly rate is ridiculously high the hotel is very nice. It is clean & well situated in downtown. About 3-4 blocks from the water. About 2 blocks from the train station. They have a shuttle for the airport, cruise port & train station. They also helped me out with some transportation in the downtown due to an injured foot. Really appreciated that! Staff are very friendly & helpful. The hotel unfortunately does have construction on 2 sides of it but still found it fairly quiet. Had a small balcony which was nice to stand on & get a glimpse of the bay. The air conditioning worked well but was a bit noisy. There is a fridge, microwave & safe in the room. Water pressure could be improved in the shower & the quality of the pillows could be better. Bed was very comfortable & a good selection of TV channels. There is a garage for parking (at a cost) & a pool. Didn't use either. We could not find any newspapers in the morning which was a disappointment. Had to go to a store a few blocks away to get one. Breakfast is in a building next door. It is the same place you can get dinner with a discount from the hotel. Food is typical breakfast fare for a hotel. Dinner was very good & reasonably priced. Pasta, salads & burgers are excellent.

"Not the greatest"

1
27/05/2017

The lobby was nice but as soon as we got off the elevator to go to our room the entire hallway smelled of cigarette smoke. Our room smelled worse. The bathroom was clean except for the tub which had someone else's leftover hair in it. I'm sure there are better hotels than this one. Save your money.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to review your stay with us at BW PLUS Bayside Inn. We designate 1 of our 14 floors for those that still request smoking which is selected at time of booking, please accept our apologies for any miscommunication during your booking process in regards to the room type. We regret missing the hair in your bathtub as we want our guests to feel comfortable in a clean room and invite you to contact management by calling 619-233-7500 so we may better understand your experience. We look forward to hearing from you.

"Ok location"

3
24/05/2017

Stayed here for 4 nights on a family holiday. Rooms are dating but clean and average size. Had a room with a view to the water. About a 15 minute walk to USS Midway. There s parking available at a cost. Not close to any of the attractions. Some of the staff were very unhelpful with information on the area. One staff member could not even tell me the best way to get to San Diego Zoo by public transport. All staff should be able to accommodate requests and know the area. The hotel is not within walking distance for food. There is only one on the corner where a full breakfast is available. We also had dinner there as well. Staff are very friendly and food is excellent. Highly recommend this place for a meal.

"Bay View"

5
23/05/2017

Our room had a Bay view. The hotel is quiet, even though construction was going on down the street & next to the hotel. It's easy to find, parking is $18 a night. Room was clean, beds were great, very comfortable. Hotel staff were friendly & helpful. There is no elevator from the parking garage to the hotel so you have to either take the outside stairs or walk down ramps to the lobby. Wasn't too big of a concern for us, we didn't have much to carry. I will definitely stay at The Best Western Bayside Inn.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are glad you enjoyed the Bay View from your room and found the hotel to be quiet and clean. We do recommend unloading on our first level of our garage in the registration area for convenience and are thankful for your feedback! We look forward to welcoming you back.

"Gross Room"

2
21/05/2017

Very disappointed in this place. We booked a room on booking.com at the same time as our friends who were also going. We got an absolutely disgusting smoking room that looked like it was in a motel. (Why are there smoking rooms anymore?!?!) Okay, fine. This place sucks... I guess it is what it is. THEN, we go up to our friends room on the 11th floor (the ones that booked at the same time as us and paid the same amount as us) and it looks like a completely different hotel! New carpet, nice walls and decorations, clean and fresh smelling, everything was significantly nicer than the room we were in. Ours had yellow/orange walls, carpet with stains all over it, marks on the walls, terrible shower... I could just keep going on. When we asked the front desk about the extreme differences in our rooms and the fact that we paid the same amount, they wouldn't do anything to rectify the situation. I gave it two stars because we ended up sleeping there... one star would mean we couldn't even stay. That being said, if you're in the nice rooms, this place is fine. If you're in the disgusting rooms, don't stay here. Make sure you call the hotel ahead of time to ensure you get the better room.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to share your experience while staying with us at BW PLUS Bayside Inn. Please accept our apologies for any miscommunication in regards to your preferred room type as Booking.com does display in the name if it is a smoking room and they are the same price as other Non-Bay View rooms. We designate 1 of our 14 floors for those that still request smoking and we are also currently redoing all of our hallways working our way down 1 floor at a time as to not disturb our guests. The decor in all of our rooms is the same age and style with slight variations to color. We invite you to contact management by calling 619-233-7500 so we may better understand your experience. We look forward to hearing from you and hope you accept our sincerer apologies for your experience staying with us.

"Last minute"

4
21/05/2017

We were invited to san diego last minute. After searching online hotel were selling fast so, this is where we stayed. Price was a little more than I liked but cheaper than what was left in the area. Hotel was very clean and staff very helpful. Location is great, we walked everywhere star of india, midway, little italy sign. Restaurants and bars are very close. Ample onsite parking, which is important to me as I did not like the fact of parking off site which could be blocks away. The room was very clean, comfortable bed, good hot shower with great water pressure. Restaurant on site but did not use it.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to review your stay with us at BW PLUS Bayside Inn! We are thankful you chose to stay with us over alternative options in downtown and are glad you found our hotel and your room to be clean and comfortable. Thank you for sharing about our helpful staff and parking... we hope you had a great time in San Diego!

"Solid choice for an inexpensive hotel close to the airport and cruise ships"

4
20/05/2017

This is probably the nicest Best Western hotel I've stayed in. It has a secluded pool and hot tub, both of adequate size, decent buffet style breakfast, and is very clean. Room was decent (average), comfortable, and we had no complaints. A solid, budget-oriented choice of hotels.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay at BW PLUS Bayside Inn for your cruise and for your kind words in regards to being the nicest Best Western! We are glad you enjoyed your stay and found our rooms to be clean and comfortable.

"Poor front desk support"

1
17/05/2017

I would not recommend this hotel I love my Best Western brand but this hotel is not the show case.. the ladies at the front desk towards the evening upon my arrival where yawning made no eye contact. I would have been a walk walk-in but I was so concerned about this presentation that I had to call an uber and go across town to a different Best Western I was exhausted it was late but I just couldn't do it. I normally don't complain I just had to put this out there. Everything I asked about was no they looked at each other and started each other looked at me and walked away. They had their bags ready they were not trying to help me but rather waiting for Night Auditor

"Nice option Downtown San Diego"

5
16/05/2017

I selected this hotel because its location, it is very close to the airport and they provide free shuttle as well. It is right in downtown so there are many activities within few miles. The accomodations are excellent, service was very good as well.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn and sharing your experience. We are glad the location was convenient for you and thank you for your kind words about our accommodations and staff.

"Best western"

4
16/05/2017

Best Western Plus Bayside inn had friendly staff at check-in and check-out. Always willing to assist with any inquiries or needs that I had Hotel was well situated near the Waterfront and not far from Petco Park

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn while in San Diego. We strive to ensure our guests feel welcomed and are so glad you felt that from our Front Desk Team during check in and check out.

"Great location near Little Italy"

5
14/05/2017

I loved this hotel. It is located right near Little Italy and it's a short walk to the bay. From my room, I had a great view of the bay and the planes coming into land at the airport. The Horton Plaza was about 15 mins quick walk and a little further to the Gas Lamp area on 4th Avenue. Check in was easy and the hotel is very clean. Breakfast was great. The hotel doesn't have a tour desk so you need to organise your tours online. The trolley hop on stop is close by in Little Italy.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for sharing how much you loved our hotel. We want our guests to enjoy their stay... We are happy to know you found the Bay View from your room to be great and our proximity to the Gaslamp District, Horton Plaza Mall and Little Italy worked well for you. Thank you for staying at BW PLUS Bayside Inn!

"Worked well"

4
12/05/2017

We stayed here the night before boarding a cruise out of the port of San Diego. Great location! Close to restaurants, they provide a free breakfast, which was good & only a 1/2 mile walk to the port. The hotel offers shuttle service to the port. HOWEVER, getting a shuttle back to our car was difficult. We had to call the hotel & it took 45 min for a shuttle to be sent. By that time, part of my family had walked to the hotel to get their car. I would stay here again BUT if you are staying her before heading out on a cruise, Id discuss their shuttle options.

"Great stay!"

5
09/05/2017

The hotel and staff was great from check in to check out. Very clean and comfortable rooms. Enjoyed dinner in the grill, very tasty. We used the hot tub it was very clean and lounge area had great drinks!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn! We are so glad you had a great stay and enjoyed your dinner and drinks at our Bayside Bar & Grill. Thank you for sharing how friendly our staff was throughout your stay and the cleanliness of your room and our hot tub. Thank you for staying with us.

"Great Overnight Stay"

4
02/05/2017

We stayed a Saturday night at the Best Western Plus Bayside Inn during the Art Walk festival. Everything was super easy...parking, check-in, check-out, breakfast. Our bay view rooms had a great view of the bay and nice little balcony. The rooms were clean, recently refurbished, and had a great mini fridge. The pool area looked really nice but we did not take advantage of it. And the hotel is in a great location-right near the waterfront and Little Italy. We would definitely stay again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn while here for the Little Italy Art Festival. We are pleased you found everything to be super easy and enjoyed the view from your balcony. We hope to have the opportunity to welcome you back.

"Our Home Away From Home"

5
02/05/2017

Location is perfect, Easy access to public transportation, Sea Village, Balboa Park, waterfront, Midway, etc. remodel over the past year or so turned out great -- staff and personnel are friendly, knowledgeable of area. Facilities are clean. Always stay here when in San Diego

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to review your stay with us at BW PLUS Bayside Inn and for always staying with us! We appreciate your kind words in regards to our location and remodel. Thank you for sharing about our friendly staff too! We look forward to welcoming you back for your next trip.

"Good stay at Best Western Plus Bayside Inn"

5
01/05/2017

Comfortable modest accommodation with view of the bay in San Diego downtown area. Very clean room, wonderful comfy king size bed. West side of hotel has view of the bay/harbor if you are up on higher floors. Easy access to all of downtown. Covered garage parking for $18/night.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide a review of your stay with us at BW PLUS Bayside Inn. We are pleased you found the accommodations to be comfortable and clean. Thank you for sharing about our hotel's easy access to all of downtown.

"Location is Great"

5
30/04/2017

We stayed at the BW Bayside Inn for 4 nights. The location was great for going to Little Italy, the harbor, and walking downtown. We used the city bus, trolley train, and hop on and hop off trolley to get around town and see the sights. Staff were helpful in helping us find the stop and bus we needed. The complimentary breakfast was good and sufficient; although the menu didn't vary much each day. We would stay here again if in the area.

"Very good."

5
24/04/2017

Stayed 3 nights at the end of a road trip. Really nice room with good view. Clean and comfortable. Good breakfast. Very handy for little Italy, the seafront and the metro system. Reasonably priced for the centre of San Diego. Free courtesy bus to the airport.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are glad our proximity to Little Italy and bay was convenient for you. Thank you for sharing our complimentary breakfast buffet is good and you room was nice with a good view.

"wonderful Hotel"

5
24/04/2017

It was the best, cleanest, friendliest, most helpful hotel. The rates are reasonable, and the breakfast outstanding. Very close within walking distance to the pier, to the trolley, to little Italy, to the city, to Macy's The rooms are large, beds are nice, And the maids are keeping very thing very neat and clean

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn! We are so pleased you found Bayside Inn to be "the best, cleanest, friendliest, most helpful hotel" and thank you for your kind words. It's wonderful to know how much you enjoyed our complimentary breakfast buffet and proximity to Little Italy and the trolley. We will be sure to share your review with our housekeeping team.

"Family Affair"

5
18/04/2017

Very nice hotel. The location is great right by Little Italy. We were able to catch the trolley to the fashion district, old town San Diego as well as the Gas Lamp Quarters. We had a marvelous time being tourist in an awesome city.

"Very decent hotel"

4
10/04/2017

Location of the hotel is very good, no matter if you're going for a walk or wanna get to the highway by car. The building is rather old, but interior finish is up to date and kept clean. We had quite nice view on a docked ship in my room. With our reservation we've got breakfast, which was served in a separate place, just a few steps from the hotel building, but the major flaw is you have to go out of the hotel building on a street to get there. Breakfast itself I would rate as nothing special, so taking into consideration the fact that either way you have go outside the hotel, it may be good idea to find another place for getting something to eat. The hotel has its own parking lot, which sticks to the hotel, but having at least three floors it lacks elevator, which is uncomfortable especially at arrival/departure. Beside that, this is really nice hotel, which I would reccommend.

"Great Stay"

4
10/04/2017

This hotel has a great location and fabulous front desk staff. It is just across the street from the first block of the Little Italy District, about four block straight down the hill to the Harbour and about four to five blocks to American Plaza and Santa Fe trolley stations. There is an onsite restaurant which serves a free breakfast that includes eggs, a meat, potatoes, pancakes, donuts, fruit, yogurt, oatment and so on. We also had dinner at the restaurant one evening and found the prices reasonable, the portions huge, the food great and the service very, very good. Our room was on the 14th floor with a nice view of the bay. The bed was a little soft for us, but the room itself was fairly large with a nice dresser, large closet, safe, iron, hairdryer and a small balcony. We would stay here again of we returned to San Diego.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn during your trip to San Diego. We appreciate your feedback in regards to our restaurant and accommodations. Thank you for sharing how you found the location to be great and our Front Desk team to be fabulous! We are pleased you enjoyed your dinner with us and the view of the bay from your room. We look forward to welcoming you back when you return to San Diego!

"Great Inn - central location"

5
10/04/2017

BW Bayside Inn is no frills but very clean and comfortable. Staff was incredibly friendly and very attentive. Great central location. Breakfast was average. We used free shuttle service from airport which was nice. Will stay again.

"Fantastic staff"

5
04/04/2017

We arrived late but the check in was quick and the staff great. We had recently stayed in a 5 star hotel and did not get the same reception. Would definitely stay again, close to the water and little Italy, which was fantastic for food, highly recommend it.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for providing feedback in regards to your stay with us at BW PLUS Bayside Inn. We are glad the check in was quick. Thank you for your kind words about our staff and we look forward to welcoming you back!

"Very Pleasant stay"

4
03/04/2017

Hotel was clean and comfortable, centrally located, and staff was awesome in both the restaurant and hotel. The bathroom was clean and everything worked well. The west side rooms had a nice view of the bay.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you staying with us at BW PLUS Bayside Inn. We are glad you enjoyed the Bay View and our proximity. Thank you for you feedback in regards to our "awesome staff" and cleanliness. Our housekeeping team takes great pride in their work and taking care of guests.

"Great staff and clean room"

4
27/11/2016

room is clean and staff is very helpful. The airport shuttle service is great. The only thing can be improved is the variety of breakfast. We stayed there for three nights, the breakfast is almost the same choices everyday.

"Thumbs up "

4
24/11/2016

Early check in on Thanksgiving day after a great Panama Canal cruise. Bayside Inn was a great site for sore travelers. I have stayed here times before and always find it very clean and friendly staff. Located close to the Harbor and other great places to see.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for returning to stay with us at BW Plus Bayside Inn after your cruise again! We are pleased you always find us to be friendly and are glad you stayed with us over the holiday... we look forward to welcoming you back for your next trip!

"Very dissapointing"

2
22/11/2016

Don't expect food or drink to be available on the weekend. Even though they say they have the services available. Shuttle service is slow and the driver was sulky. I'm very disappointed in BW. All they said was "sorry".

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to provide feedback about your stay with us at BW PLUS Bayside Inn. We do share that our Bayside Bar & Grill is open everyday for breakfast and Mon - Fri only for dinner. We are happy to assist with choosing an alternative nearby restaurant on the weekends since we are right next to Little Italy with an amazing variety of dining options or over at the nearby waterfront. We invite you to contact management here at the Bayside Inn if you would like to provide more details about experience with our complimentary shuttle service since we take this feedback seriously and would like to ensure we have a full understanding so we may make improvements were need be. We do thank you for choosing to stay with us and hope you will consider staying with us in the future... we would be happy to have another opportunity show you the type of service we are known for.

"Great Location"

5
21/11/2016

I searched high & low for an affordable option in downtown San Diego and decided on this hotel based on the reviews. We agree, this is a great option for the price you pay. The location is great, and the rooms are spacious and comfortable. We had no issues with our stay. Parking is $18 per night which is not bad compared to other hotels. It's walking distance to Little Italy shops & restaurants. They provide a breakfast voucher which was well stocked. The only thing they did not have was fresh chopped fruit, only whole apples and bananas, but other than that they had a good selection of eggs, ham, pancakes, cereal & other pastries. Would stay again & recommend to friends.

"Good Value Hotel for Downtown Location"

4
14/11/2016

Being a Best Western Plus, this is a nicer hotel than the standard Best Westerns. If you are looking for a good value, basic hotel, in the downtown area, this is a good choice. - Room: clean, no frills. Came with fridge and microwave, which is nice to have. - Front desk: check-in and check-out was was easy. - Location: within walking distance to the Bay as well as some great eateries. It's a little over a 1 mile from the Gaslamp and Convention Center, which is within walking distance. Or, if you prefer, there's a trolley stop a few blocks away, which make getting around downtown fairly easy. - Complimentary breakfast: standard Best Western fare. Main difference is breakfast takes place in an actual restaurant located right next to the hotel, instead of a small room inside the hotel. This gives it a nicer ambience. - Overnight parking: additional $18 per night. Seems like a lot but probably on the lower price end compared to other hotels in the downtown area. Overall, would stay here again.

"Great location"

5
13/11/2016

This is an excellent hotel, located within easy walking distance of Little Italy and the San Diego waterfront. The rooms are clean and comfortable, and the employees are friendly and courteous. My husband and I always stay here when we are in San Diego.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to review your stay at BW Plus Bayside Inn and sharing our proximity to Little Italy and the waterfront. We are pleased you enjoyed your stay and thank you for your wonderful feedback about our clean rooms and courteous staff!

"Great small hotel"

4
11/11/2016

After leaving the madness of Las Vegas San Diego was a welcome relief! This hotel was small but had everything we needed-including free airport transfers and free breakfast..not offered in either of our 4/5* hotels in Vegas Great helpful staff..nothing too much trouble. .nice to see the same faces on reception etc Perfect location for Little Italy....Gas Lamp and of course the Bay...of which we had a great view from our room The trolley tour stop is just on the door stop too.. Had the best meals EVER!!! in Little Italy..It has a great vibe about the area.. And no one can vist San Diego without a trip to the zoo...what a place....amazing...or should I say..."AWESOME" Well done Bayside!!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We are pleased you enjoyed your stay with us at BW PLUS Bayside Inn! Thank you for sharing how much you enjoyed the food in nearby Little Italy and that we offer complimentary airport shuttle service and a breakfast buffet. We are glad our proximity to the bay, Gaslamp District and the trolley worked so well for your trip. We look forward to welcoming you back the next time you come out to San Diego!

"Basic hotel, nothing special, except for free airport service."

3
08/11/2016

I was in San Diego in April 2016 during a week to visit a science conference. The hotel i in the city center and near to the airport. It is near the Metro station. The neighborhood is OK and safe. It is a very basic USA hotel, three stars. It has clean big rooms. You receive an average welcome, nothing special or a word too much. You can have breakfast at the neighboring building (not included). There is no minibar in the room: you have to buy a drink or basis stuff in the small uncozy lobby.So no surprises here. However: when I headed back to the airport I could use the free of charge hotel airport service.

"Some good some not so good"

3
05/11/2016

Hotel is near Little Italy, and has good access to Hwy5. Rooms are OK, but nothing special. Price was high for the quality. We could not use the shuttle service as it started too late to make our flight. The same for the breakfast the last day. Breakfast is in a building adjacent to the hotel, OK, but again nothing special. Parking costs an extra $18 a day, and put the bill for a three day weekend well North of $500. Given the overall quality of amenities and service, you could probably do better.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to provide feedback about your stay with us at BW PLUS Bayside Inn. While we do offer complimentary breakfast and shuttle service, the hours do not always fit within some guests' travel times, in those cases we are happy to assist with arranging a taxi and providing a complimentary breakfast on the go bag. We wish you were able to enjoy more of our services in order to have more value for the cost and hope you were able to use some of our other amenities while you stayed. Thank you for sharing your experience.

"Good location. Outdated rooms. "

3
03/11/2016

If you wanna be close to the gas lamp and little Italy this is a great location at a good price. The rooms and mattresses are oldish and were not very comfortable. The breakfast wAs great. Good stay. They just need to invest a bit.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW Plus Bayside Inn. We are pleased you liked our proximity to Little Italy and the Gaslamp District. We replace our mattresses on schedule to try an ensure comfort for our guests. We thank you for your feed back and invite you to contact us so we may know if it was too soft or too hard and which room. Thank you for sharing your experience at our complimentary breakfast buffet, we are glad you found it to be great and you had a good stay!

"2 Day stay after cruising / Mexican Riviera"

4
02/11/2016

This hotel is a short taxi ride from the Cruise Line Port. We stayed 2 days after our 11 day cruise. We arrived early morning and did not have to wait long for a room to be ready for us. The king bed room was very spacious, and had a fridge and microwave. We had a Take Out Meal from Little Italy Restaurant, which the hotel suggested and gave us a menu so we could phone for delivery. They also have a shuttle service for airport and cruise line departure and pickup. The staff are very friendly and helpful. We had breakfast included. This is served at their own restaurant next door to the hotel. They also serve lunch and dinner Monday to Friday. WE would recommend this hotel.

"Very well located and customer friendly!"

4
02/11/2016

We enjoyed spending the night before our cruise at this conveniently located facility. We selected it because of it's close location to the cruise terminal, its airport and cruise terminal shuttle, and the buffet breakfast. The service was excellent.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for sharing your experience staying with us at BW PLUS Bayside Inn. We are pleased the service was excellent and that our location + complimentary breakfast buffet worked well for your departure to a cruise.

"Great locatioin and staff"

4
02/11/2016

This is the 2nd time this year we have returned to San Diego and stayed at the Best Western Plus Bayside after our cruise for 2 nights. We found last time it has large rooms, wonderful, helpful staff and close to everything we wanted to be able to walk to. We walked down the street to the cruise port to watch the ship sail away; walked to Little Italy for lunch and supper which is 1 block away; walked to the Cheesecake Factory which is a further walk but still walkable; took a bus to visit friends staying at a different location. (and we preferred our accommodations and location much better). The lobby also has computers if you need to use them to print boarding pass etc. The included buffet and wifi is a bonus for us and no resort fee. I hope they keep this up as it will be our first choice whenever we come to San Diego.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for coming back to stay with us again at BW PLUS Bayside Inn for your cruise. We appreciate your detailed review of our services, location and comparison to your friends accommodations else where. With the cruise terminal so close, we strive to ensure guest arriving and departing have an easy and relaxing transition. Thank you for sharing how much can be explored within walking distance in Little Italy, and the Cheesecake Factory near the Gaslamp District, we are happy you enjoyed it! We look forward to welcoming you back for your next San Diego trip!

"Perfect Pre Cruise hotel"

5
02/11/2016

We stayed in this hotel before we went on our cruise. The hotel was just perfect as a pre cruise hotel. They have a shuttle that picks you up at the airport and also takes you to cruise terminal. Service has been excellent. They had our hotel room ready when we arrived at noon even though check in time is 3 pm. The front desk also gave us good advice on where to go and what to see. The location is perfect as it is right beside little Italy and close to the mts trolley and the midway museum. There are lots of great restaurants in the area. The morning buffet breakfast was good and had ham and eggs. The room and beds were very comfortable and had a balcony so you could access the gps from your hotel room. It doesn't get any better than this!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn for your cruise. We are glad you found our hotel to be perfect for a pre-cruise night. With the cruise terminal so close, we strive to ensure our cruise guests have easy transportation and try to have rooms ready early if we can. We are pleased you found our service to be excellent and enjoyed our complimentary breakfast buffet. Thank you for staying with us!

"Good basic hotel in a great location in San Diego"

4
01/11/2016

After much research of hotels in San Diego I chose the BW Bayside Inn because it was: close to the cruise ship terminals, Little Italy, and the SD Trolley buses. much less expensive than other three star hotels in the downtown area (plus I could use my Air Miles to book it). the only hotel that included breakfast. Arrival/check-in: My wife, three year old daughter, and myself arrived in SD after a four day cruise from Vancouver. When we arrived in SD I called the hotel and requested if the shuttle bus could pick us up. I was told it was going to the airport but would be coming here after that and should be here soon. About 20 minutes later the minivan with the large 'BW' logo arrived at the terminal. I flagged him down and he quickly loaded our bags and drove us to the hotel. He told us it was a good thing I had flagged him down because he was not expecting to pick up anyone. Check-in was quick, the hotel staff was courteous. There was no bellhops, just a luggage cart, so I had to push all our luggage to the elevator to our room. Room/Amenities Our room was on the 7th floor, facing the SD harbour and the Star of India ship. The room was quite large, clean, and nicely decorated. The TV had all the basic channels plus movies and sports but we were surprised that there were no PPV movies. The only street noise I could hear is if an emergency vehicle went by with its siren on or if some idiot was playing his stereo loudly (that's just the perils of staying downtown). The pool was COLD so we just stayed in the hot tub. The breakfast was good, basic cold and hot items (cereal, yogurt, eggs, pancakes, toast). The hotel is about a 20 minute walk to the Gaslamp Quarter and Seaport Village, and a five minute walk to Little Italy and the SD Trolley bus. We walked to all the above areas and never felt unsafe walking anywhere, even at night. Check-out: We flew out of SD to Vancouver on Tuesday, so on Monday night I requested the shuttle bus to the airport, they asked us what time we wanted to go and put us on a list. The shuttle bus driver took us quickly to the airport and our terminal. The only complaint I have about the hotel is that there were no brochures about the attractions, restaurants, or things to do in SD (ie. SD Zoo, Old Town, SeaWorld, etc.) or the means to get there. Maybe everyone uses their phone or tablets to find these things out and I am just 'old-school' so that is the reason why. There is a desktop computer in the lobby to use and wi-fi is included no charge. The staff were also unable to provide us with the basic information about SeaWorld, the Zoo, etc. I think that the staff should be better trained on things like that. But despite that we like the hotel and we would stay there again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us! We appreciate your detailed review of your stay with us and the area. Thank you for sharing how our complimentary breakfast, location and pricing helped you decide to stay with us, we are glad you enjoyed our proximity to Little Italy, the Gaslamp District and Cruise Terminal. We are regretful that our team did not provide details about the local attractions, this is very important for our guests. We are pleased you would stay again and we look forward to having you as our guests in the future.

"Accessible"

4
31/10/2016

The hotel was within walking distance of the different sites to see. There was a train station nearby that we could walk to and even get a train to Mexico from it. The breakfast was excellent and had a lot of variety. It was convenient to have the car in a garage that we could get to it.

"great central location for a week in san diego"

4
30/10/2016

One of the hardest decisions in our week trip to San Diego was where to stay. Glad we picked this location. It was easy walking to all the bayside activities; harbor tours, ferry to Coronado, Midway tour, Seaport Village or the Maritime Museum. We walked each evening to Little Italy with a plethora of restaurants. Short drives to the zoo, Balboa Park or Point Loma. Parking is 18 dollars but that is still lower than many of the other motels I investigated. A large breakfast area that you do have to walk outside to access, but it is no big deal (after all, it is San Diego weather!) A fair choice of breakfast items, including scrambled eggs, pancakes, sausage or ham. Great staff at the breakfast bar/ restaurant. Don't be afraid to use the restaurant- we had a great burger there one night. Did indulge in a bayside view on the 10th floor. Very comfortable bed and there is a microwave and frig in the room. Don't miss the Saturday Farmer's Market in Little Italy!

"Short Stay"

4
28/10/2016

Nice hotel in a good location near Little Italy and convenient to downtown.Transportation within walking distance; also Seaport area and USS Midway.Nice view from bayside rooms on upper floors. Parking a little pricey but consistent with other offsite locations. Restaurant somewhat plain but good food and service.

"great location, friendly staff"

5
28/10/2016

great value and location, close to lots of restaurants and running trails. Included breakfast is satisfactory to start the day but not extravagant. Room was clean, spacious, comfortable, but simple. We had an accessible room for someone who needs a walk in shower, they only have king beds in those rooms, but the pull out sofa was comfortable for me to sleep on as the 3rd person in the room.

"Good Location"

4
26/10/2016

Hotel very close to all amenities in San Diego. Would recommend hotel and would stay here again. Good breakfast. The restaurant is not open on weekends but did enjoy a good meal one evening during the week.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn. We are glad you enjoyed our breakfast and would recommend staying with us! Since only breakfast is served daily and dinner is weekdays, we are happy that you had an opportunity to have an evening at our Bayside Bar & Grill and enjoyed the meal.

"Great location, facilities & staff"

5
26/10/2016

I can't really think of anything that would have made our experience better. I spoke with staffmembers before our stay twice (my issues, not theirs). Moses and another staffmember were very professional, personable, and took great care. All of the staff in the hotel was exceptional. Location is great in downtown San Diego. We used the tram for all of our transportation and it was just a block or two away. A very pleasureable experience; rates were also great. We will stay next time we are in San Diego.

"This really is a Best, Best"

5
25/10/2016

Really impressed with BW Plus Bayside Inn. We had been at the Oceanside BW for 4 days and decided to get into the heart of the City for dayside walking and a nighttime crawl. The mid week booking made for competitive pricing and our 14 floor suite looked east to the city and beyond. We asked about a Bay view and Grace happily accommodated a move to a 9th floor on our second night with a view to the Star of India Tallship . They facilitated this before 9:30 am as we were leaving at that time for an appointment even delivering new keys in person to our room. Downtown San Diego is really quiet at night, we could sleep with sliding door to small patio partly open. I spent an hour sitting on the deck watching the commuter trains and coaster below. The BW Bayside is a great location to hit the Gaslamp. It's about a 20 minute walk. Music fans will know that the Music Box is immediately next door and we missed out on two favourite bands by bad timing on our end. Breakfast that came included is a notch above other hotels we've stayed in and is in a proper setting (As opposed to small room or front area) We often stay at Best Westerns and really this is in the very top and would be the place we would stay at on our next visit to San Diego. (to see a band next door)

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We were pleased to have you as our guests at Best Western Plus Bayside Inn and are glad you choose to redeem your Best Western Reward points for a free night here! Thank you for taking time to share your experience, the service and how much you enjoyed the breakfast. Very kind of you to say Bayside Inn is at the very top of Best Westerns... we hope you have a chance to stay with us again... maybe when another favorite band is playing next door at Music Box. Grace Gerzen Sales Manager BW Plus Bayside Inn

"Comfortable overnight stay"

3
20/10/2016

We stayed one night with our 3- and 4-year old grandchildren. The check-in and check-out process was quick and easy. Breakfast was delicious! However, the hotel was very dated and the carpet in our room needed cleaning. Nevertheless, the room was clean and bedding was comfortable. The kids enjoyed the secure pool area.

"Would Stay Again"

4
19/10/2016

The Best Western was surprisingly quite an affordable hotel. The lobby looked like it was recently renovated, and the rooms did not appear to be dated. Beds were comfortable and the multiple amounts of pillows were fluffy. Rooms have a fridge and microwave. Location was pretty decent. Right in the middle of Little Italy and Gaslamp. Easily walking distance between the two. Big advantage – they offer free airport pick-up and drop off (just call once you land at the San Diego airport). Also, they offered free breakfast which was pretty decent – better than your average free breakfast (they had scrambled eggs, bacon, sausage, muffins, oatmeal, toast, etc.). Front staff was friendly and helpful. Drawbacks – morning coffee was horrible and their fruit selection was not only weak but the fruits were old, dried out and flavourless. But these drawbucks are not enough to not stay here again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for providing a detailed review of your stay with us at Best Western Plus Bayside Inn. We are pleased you found our pricing to be affordable and the beds were comfortable! We appreciate your feedback about the coffee and fruit, this will help us make improvements to our complimentary breakfast buffet for all of our guests. Thank you for sharing that you found the breakfast overall to be better than others and that our location worked so well for you. We are glad you would stay again and look forward to welcoming you back!

"Best Western Bayside"

3
19/10/2016

If you are just looking for an okay place to sleep it will work for you. It is cheaper than the other "brand name" hotels in the area. Really kind of a no frills place to stay. Location is okay, right next to Little Italy and within walking distance of the museum ships.

"Economical Fair"

4
19/10/2016

Nice, quaint hotel. Pool & hot tub were clean. Staff was polite and attentive to guests. An older hotel, but convenient walking distance to Gaslamp District and Convention Center. Breakfast buffet was clean and staff was very polite.

"Great hotel"

5
14/10/2016

Stayed here for 12 nights, it's a very nice hotel. You feel appreciated and valued as a customer. Complementary breakfast, pool towels, and all the rest. Wifi is free and quite good signal throughout hotel. Staff are very helpful and friendly. It's in a great location, only a 10 minute walk from station, harbour and other shops. Really easy and made it all much more relaxing. Coming back next year

"Great place."

5
12/10/2016

We were pleasantly surprised by what we got for our money here. It was more or less a small suite rather than a double room. We had our own kitchen, good sized balcony and a sea view. We didn't know we would have a complimentary paddle ferry ride across the bay and, all in all, this was a great place to stay.

"Nice place to stay! "

4
11/10/2016

Fresh, clean and tidy place near little Italy. I absolutely recommend this place, good value for the money. The parking was super, the breakfast buffé was fresh and the location was great. The room were quite big. The only thing negative was that the jacuzzi was a bit dirty.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn. We are pleased you found it to be a good value and great location. Thank you for your feedback about our hot tub, we will share it with out maintenance team. We hope to have the opportunity to welcome you back should you travel to San Diego again!

"Great price, location, and breakfast"

5
10/10/2016

I definitely will return to Best Western Bayside Inn the next time I visit San Diego. I visited San Diego with my 65-year old parents and 3-year old daughter in August. I did a LOT of research to find the right hotel before booking. I wanted to find a place with great reviews, a decent price (which I discovered is very hard to find in SD), a pool, convenient location, and a good breakfast. This place had all that. The hotel is walking distance of Little Italy (5 minute walk) and we got take out from a couple different places on India Street every night. The water is a 10-15 minute walk from the hotel. You can catch the ferry to Coronado there, visit the wharf, and ships. There is also a great kids playground on the way to the wharf, which my daughter really enjoyed. The pool was not heated, but we still managed to take a dip in the evening and it was find once you warmed up a bit. There's also a hot tub. The breakfast was a typical continental breakfast, but I found it to be a cut above most other breakfasts at similar restaurant chains. The only downsides were that the room was a bit small (if we had been 4 adults I think it would have felt pretty squished), and there was an $18/night parking fee. However, the parking fee was a lot cheaper than other hotels, and I felt worth it in the end. The service at the hotel was great. Very friendly, nice staff. GREAT FIND!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We are so glad we were able to meet the needs of your family for your trip to San Diego and that you enjoyed time at the pool and also exploring the area. There are so many dining choices in near by Little Italy and the waterfront park is easy to walk to... we hope your 3 year old enjoyed the park and you found some great dining options! We appreciate your review of our amenities and services and are glad we were able to accommodate your budget to help make it a fulfilling trip. We are pleased you will definitely return and we look forward to welcoming you back!

"Best western plus bayside inn "

5
10/10/2016

Excellent value for money. Clean and comfortable with friendly and helpful staff. Ideally situated for the waterfront and a short walk into the centre. Very close to the railway station and the hotel provides curtesy transport from/to the station and the airport.

"Great Experience"

5
07/10/2016

This hotel was a great place to stay overall. The one thing we were not crazy about was the not so comfy bed. Other than that, we had a wonderful stay. It was in walking distance to most things in downtown San Diego. When the walk was too far, we got an uber. The breakfast selection was great and left us satisfied for hours. We would definitely stay here again.

"Weekend in San Diego"

4
06/10/2016

We chose this hotel because of its location, a short walk from the water front and close to Little Italy. Our room was a good size, comfy beds and soft towels. We also had a harbour view. The staff were really friendly and helpful. The pool is good and sheltered from the sun. Breakfast was good, and a good choice available.

"Great Service !"

5
05/10/2016

Free shuttle from cruise port, did not expect an early check in which was great. Spacious , clean room , free breakfast and shuttle to airport, made our stay enjoyable from start to finish . Three block walk to harbor and sightseeing kiosks. Great service , from front desk to housekeeping to shuttle drivers .

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for your feedback about your stay with us at Best Western Plus Bayside Inn, your review is important to us and we are grateful for your kind words about our service from our Housekeeping, Front Desk & Shuttle Drivers. We hope to welcome you back!

"Brilliant"

4
03/10/2016

Great hotel. Clean fresh rooms, fridge at no extra cost. Balcony for relaxing. Swimming pool area, gym and location good with Little Italy on your doorstep, Breakfast included too and it was brilliant. Staff, exceptional particularly in the breakfast room. Good choice would most definitely return.

"Worthwhile Hotel - A Bit Pricey!!"

4
02/10/2016

Hotel is very clean, and the staff are friendly although seemed to have trouble calculating the bill when I wanted to apply a voucher for a free night stay using my Reward Points. The room itself was very amazing!! Clean and well-kept when we arrived with a comfortable bed and little to no noise issues. Also, the specific room that we had had a nice view of San Diego and the water. Only issue that I ran into was the price of the room for the little time that my boyfriend and I actually spent there, and the issue with the bill calculation and Reward Points. If you can swing it financially, it's a worthwhile pick because it's within walking distance of good attractions. Otherwise, find a cheaper hotel with less fees and taxes charged to the bill.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for providing a review of your stay with us at Best Western Plus Bayside Inn. We are glad you enjoyed the hotel and your interaction with our staff. We strive to offer the highest quality of service for our guests and your feedback about the bill calculation will help us do so. We are pleased you redeemed your Best Western Reward points to come to San Diego and stay with us. Depending on when you stay are rates vary so we hope you will come back to stay with us again!

"The perfect budget solution for convention"

4
01/10/2016

This hotel provide the best experience to budget travellersthat attend meeing at the SDCC. The green trolly, few blocks away and if you rely on their schedule (with many changes)- takes you to the SDCC in 6 minutes.

"Great Place"

5
01/10/2016

This hotel is within walking distance to Little Italy, just cross the street and up India Street. The USS Midway, cruise ship ports, and tour boat rides were close to one another. A little further are the shops and restaurants of Seaport Village. The room was clean and spacious along with the friendly staff. I thought it was the perfect location.

"Very noisy "

3
27/09/2016

We had a room facing the street. The garbage truck comes before dawn. The hotel itself is close to all the action and would visit again but ask for a quiet room away from the ice machine, elevators and not facing the street.

"Great hotel with a great location"

5
26/09/2016

The Bayside Inn is only 3 blocks away from Santa Fe station, so from here you can take the Trolley and move around San Diego, you can even take the Amtrak to Disneyland in Anaheim. The hotel is super clean, great pool, huge room with coffee/tea machine, comfortable beds and includes hot breakfast (note that the menú is exactely the same every day). Little Italy is walking distance and Horton´s plaza is 10 blocks away! Can´t Miss it!

"Great Stay"

5
26/09/2016

This is our second time staying at this hotel. This is a great value for your money to stay in downtown. We stayed in the bay view room which has a nice view of downtown and the bay. I can see in the near feature that the bay view will be obstructive by the high rise that is being built in front. Hotle offers a free breakfast which has lots of options. The room was very spacious and everything was in working order. This is a good hotel to stay at if you want to stay in downtown SD for an affordable price.

"Disappointed"

3
25/09/2016

Booked this hotel several months ago, on-line through the BW website. Asked for a quiet room with a view, early check-in if available. We were given a room when we checked in early, however, it was on the second floor and although quiet, had virtually no view. Disappointing! The room had a king bed and two nightstands on one wall, placed close to the wall, leaving a large empty space on the other side. Maybe a chair used to be placed there and it was removed. A chair would have been nice though. Room was clean and everything seemed to function, although there is no bathroom fan. One should be installed. The breakfast was ok, standard fare. The staff at breakfast was very good, attentive and always checking to make sure things were fresh and in ample supply. The staff was less than stellar in the hotel itself. Several employees need some training on their people skills, especially the front desk gentleman that checked us out. Did not ask how our stay was, did not say thank you - come again, have a nice day. Nothing! And we will probably not be back. Location of this hotel is good for activities in the downtown area, however, there are a lot of choices in San Diego and public transportation is very manageable.

"Excellent in all respects"

5
24/09/2016

Had to rate this a 5 because it was an extremely good stay. Of course it is not a 5 star on world standards but for my visits anywhere in the U.S., it couldn't be beat. Staff was extremely helpful and friendly. Room care and amenities were top notch and meticulously done. Room and bed extremely comfortable. Large sliding glass door to let in the great San Diego fresh air. Located next to Little Italy, a terrific neighborhood to dine and shop. The breakfast was served in a restaurant next door, buffet style, with excellent selection and quality of hot and cold food items. Can't imagine a better place for the price. Very close to transportation (Santa Fe depot, trolley stop Little Italy, America Plaza).My go to place for San Diego trips.

"Perfect hotel before cruise"

5
24/09/2016

Because we were going on a cruise through the Panama Canal which left from San Diego we wanted a hotel fairly close to the port. Best Western Bayside was perfect: shuttle from airport, shuttle to port, good location for sight seeing, quiet, delicious breakfast. We could see our ship from the room!

"No towels!"

1
18/09/2016

So I've already reviewed this hotel, but seriously, what's the deal with the poor housekeeping service? Our room was "cleaned" (all they did was fix the bed) but they literally only left two small washcloths for us and took all the dirty towels. I had to ask for towels (yet again) and even then, we received two bath towels and one hand towel. Side eye.

"This hotel has the lot!"

5
17/09/2016

We stayed here for 2 nights on a tour of California. This hotel is in a great central location just 5 mins walk from the sea front, where all the bars & Restaurants are. Hotel is clean, rooms are very nice. Lovely linen, bathroom, great bed. 50" TV etc. Staff are great. Breakfast was really impressive. They call it a continental, it was more like a full English to us, albeit its help yourself buffet style. The bar is nice. It has a small fitness room and a small but very nice pool and hot tub/spa bath. Couldn't fault this place. Highly recommended!

"Great stay in San Diego"

4
17/09/2016

Good location, close to public transport, Little Italy for restaurants, waterfront. We had a room on 12 floor with a great view of the waterfront. Very comfy beds, fridge, microwave, coffee machine, ironing board and iron, hairdryer. Staff very friendly and good breakfast. They even had rice and miso soup as well as the usual buffet breakfast. There is a tourist office inside Santa Fe station with lots of useful information. We used trolley and bus to get around San Diego and across to Coronado Island. We didn't have time to use the pool or jaccuzzi but they were open until 11pm.

"Great Location by the Bay"

4
16/09/2016

The best feature of this hotel is it's location right by the bay, a couple of blocks away. It is well within walking distance of the USS Midway, the Maritime Museum and Little Italy. Parking right beside the hotel is a very reasonable $18 a night, unlimited in and out. Checking in was very efficient and the entire staff is very friendly and helpful. The rooms are typical Best Western Plus standards. Very comfortable. There is a very good free buffet breakfast with hot entrees included. We will definitely stay here next time we are in San Diego.

"Fabulous location"

5
15/09/2016

Having been to San Diego before and staying further up in the city we knew we would like to be closer to the bay and also to the transit links this time . This place is just perfect for that. We were literally on top of the Santa Fe station from where we could go anywhere and also the bay . We could be on the waterfront in five minutes! We had a room on the twelfth floor and when we walked in we had the most amazing view of the bay and over to Coronado. We were delighted. Our room was lovely , very spacious and well appointed with a huge bed and a wall of glass with our view. The room was very clean and tidy and had everything we could possibly need. Coffee machine etc. We were very close to everything we needed . Little Italy was across the road and we could walk to the Gaslamp district in twenty minutes. We used Santa Fe almost every day as we took the Coaster train out to Oceanside and Encinitas and we used the transit service daily too. It was a short walk down to the end of the tracks away from the main building and we were home. Breakfast is served in the hotel restaurant which is just along the street so you do have to leave the hotel to get it but that was no hardship. We found a good variety of hot and cold food and good coffee. Certainly enough to set us up for our day. We would always stay here if we visited San Diego for sure

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We are glad you chose to stay with us at Best Western Plus Bayside Inn for your most recent trip to San Diego so you could be closer to the bay and transportation. We are pleased you found our location to be “perfect for that”. Thank you for sharing that you had the “most amazing view of the bay” and you found your room to be spacious and clean. Thank you for your feedback about our complimentary breakfast buffet having a good variety of hot and cold food with good coffee. We look forward to welcoming you back!

"Everything we needed"

5
07/09/2016

Good location with nice decor and clean rooms. Bed was very comfortable. Parking felt secure and very convenient. Breakfast was close by, but slightly limited selection. Would stay here again if ever in San Diego.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn. We are pleased you liked the room décor and found our location to be good. Thank you for your feedback about our parking feeling secure and your breakfast observation. We look forward to welcoming you back should you travel to San Diego again.

"Great Location for all Attractions"

5
06/09/2016

Stayed here for four nights. Our room would have had a harbour view if it had been a bit higher up. The beds were comfortable and there was a one cup coffee maker that you could use to heat water to make tea. Breakfast is included, it alternated between bacon, scrambled eggs & pancake and ham scrambled eggs & potatoes. There was also cereals, pastries, waffles, fruit, yoghurt and toast, plus tea, coffee and juice. The pool and hot tub were nice and used until about 11pm. The staff were friendly and helpful. The hotel was close to bus stops and not far to walk to the seafront. Would definitely stay here again if in San Diego.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for choosing to stay with us at Best Western Plus Bayside Inn while in San Diego. We are glad the beds were comfortable for you and we hope you had a great stay. Thank you for your detailed description of the variety of items served during our complimentary breakfast buffet! We are pleased you shared about our friendly and helpful staff and look forward to welcoming you back!

"Nice position for a city break"

5
04/09/2016

We stayed in the BW Plus Bayside for 4 nights in August. For us the hotel was in a great position. It was a short walk from the Sante Fe station, a short walk to the Westfield Mall and the Gaslight Quarter, a very short walk to Little Italy and a 20 minute walk from Petco Park. We took a bus to the San Diego Zoo from the Sante Fe station. San Diego is a lovely city for sightseeing and getting around easily. The hotel was lovely, we had a room overlooking the harbour. The bed was large and very comfortable. The pillows were also good. It was always clean. Breakfast is served in the next door restaurant and we found this to be good. Always got a table. The buffet items were plentiful and we have no complaints. It saved us trying to buy breakfast at extortionate rates elsewhere. The staff were all happy and helpful. We would stay here again the next time we visit.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay at Best Western Plus Bayside Inn. We are pleased you enjoyed our proximity to: the mall, train station, Little Italy & the Gaslamp District! Seems like you had a great time exploring downtown San Diego. We are glad you enjoyed our complimentary breakfast buffet and comfortable bedding... we look forward to welcoming you back!

"Great downtown location"

4
03/09/2016

Do not let the appearance of the hotel outside scare you (it did scare me since it looks so old). It is an old building, but it has been kept up very well with good decor in the lobby, rooms and pool. The location is perfect for walking everywhere and you must go to lunch or dinner at Petrini's across the street - so good! The parking is very reasonable at 18 a night - other hotels in area go up to 40. The breakfast is fine for carb lovers, I wanted more healthy fare. Service is great and price good. Overall we really enjoyed our stay. Just be aware, there is construction going on next door for about two years (only during 8 -4 so did not bother us too much). Highly recommend!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to review your stay at Best Western Plus Bayside Inn. There are many newer buildings around here while Bayside Inn has been here for 30+ years. We are glad you found our decor to be good and well kept... the lobby was remodeled in 2015. We appreciate your feedback about the buffet having many carbs choices and your desire for more healthy fare, it helps us to know what our guests prefer. We are glad the new building coming to our neighborhood did not bother you too much since our rooms do not face that direction it helps. We thank you for highly recommending us!

"Free shuttle to cruiseship and airport"

4
01/09/2016

Booked this hotel cuz they offered free shuttle pick-up from/to cruiseship terminal and airport. Either location, takes about 5-10 minutes. Shuttle bus is a 12 passenger van. Walking distance: to trolleybus, Little Italy (5 mins),USS midway (15 mins), Gastown Quarter (20 mins), Seaport Village (30 mins). Enjoyed the complimentary hot buffet breakfast (opens 6:30am). Nice pool/hot tub. Rooms had comfortable beds, lots of tv channels, great air con. Free wifi and printer. Friendly staff: some couldn't speak English fluently but they tried and were very helpful. Parking is $18/night, we didn't need it. Hotel let us check in early cuz our room was ready, and let us store luggage on our last day. Looks like the high-end hotels are near Seaport Village but BW Bayside Inn is better value. both neighbourhoods had a few homeless sleeping on the streets at night.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for your detailed review of your stay at Best Western Plus Bayside Inn. We are gad we were able to get you in to your room early so you were able to explore San Diego. Thank you for sharing our proximity to so much the area has to offer like Little Italy, Seaport Village and local transportation. We are pleased the room was comfortable and and you enjoyed other amenities like our pool area.

"Great central location!"

5
01/09/2016

We stayed here for 4 nights after a Disney cruise. The hotel is conveniently located a few blocks from the cruise ship terminal so it was easy to disembark and walk up to the hotel, thus avoiding the hassle of renting a car or waiting in a long line for a cab. We also loved that it was 3 blocks to Santa Fe transit station which had a stop for the 215 Express Bus that took us straight to San Diego Zoo and Balboa Park. The Santa Fe station is also a trolley station for the green line trolley that can take you to Seaport Village, the convention centre, etc. Aside from being close to transit, the hotel itself is clean and comfortable. Rooms were updated and everything was in working order. Staff at the front desk were always friendly and helpful. The hotel has a complimentary breakfast buffet which was basic, but had enough of a hot (scrambled eggs, sausages, pancakes, potatoes) and cold (cereals, breads, pastries) selection to get your day started. The hotel also has a complimentary shuttle that can take you to the airport. An added bonus for this hotel's location is its proximity to Little Italy (2 blocks away). We found some wonderful Italian restaurants and coffee shops. These lively few blocks offer great food, desserts, and entertainment. I highly recommend this hotel as it is close to transit and is in a reasonably quiet and safe neighbourhood.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We are glad the location of the Bayside Inn worked so well for you and you were able to walk and catch the bus to different places like Seaport Village and the Zoo. Thank you for sharing how clean and comfortable the hotel is and about our friendly staff... we are glad you enjoyed your trip and hope to welcome you back in the future.

"Nice hotel very friendly staff"

4
31/08/2016

Stayed for 4 nights in August very clean great location and the staff were very sociable and friendly. Complimentary breakfast was of a good quality and standard. Rooms good size and everything you wanted. Coffee machine safe iron etc. I was a little concerned about having to pay for car parking thought it may have been included. However it would not stop me using it again. Very satisfied.

"Pleasantly surprised by this mid-range hotel"

5
29/08/2016

Our expectations for this hotel were more than met. The front desk people were friendly and helpful (trying to find us a room when we arrived very early, fixing a printer issue while printing boarding passes, where to find a drug store, etc.) and the room was nice with a big bathroom with a big tub. There were also unexpected extras - washcloths made into a cute fan shape, cotton balls and Q-tips. Your room key card is required to get the elevator and we felt very safe here, plus this hotel is in a great central location with an easy short walk to the San Diego Harbor. Also, the free breakfast was very good with several choices (eggs, potatoes, cereal, fruit, yogurt, pastries, toast), plus each day you would also get a meat (either sausage or ham) and either toaster waffles or pancakes. The parking spaces on the bottom two rows of the garage were very compact, but we never had a problem getting a space and just went up to the higher rows with larger spaces. We were completely satisfied with our stay here.

"Simple, Inexpensive, Comfortable Hotel"

5
29/08/2016

A little hidden gem in San Diego. This hotel is clean, modern, and simple. The staff was friendly. The location was convenient since we used ride sharing everywhere. Didn't have a chance to try the free breakfast though. The price could have been a little cheaper, but I understand that they have to stay competitive. Overall I'm happy with the Best Western product since I know what to expect each time I stay at one, and the Bayside Inn is a good example of what Best Western has to offer. I would stay again.

"Lovely San Diego Hotel - BW Bayside Inn"

5
29/08/2016

We had a meeting in Carlsbad and decided to go down San Diego way after our meeting for the rest of the weekend. We didn't know the hotel was a high rise building, so we were pleasantly surprised. The location is not too far from the pier and is a very nice hotel, clean and modern. Go for a higher up room, if you can because there is a view of the ocean! We will go back!

"Hotel slightly pricey!"

3
27/08/2016

The room had a part sea view which was ok. The room we stayed in needed a bit of decorating . Looking tired and dull. However it did serve the purpuse of an over night stay. Its located near little italy which is quite lively during the night.

"Nice"

5
27/08/2016

Clean quiet room with a beautiful of the harbor from the 9th floor, courteous staff, nice pool & jacuzzi. Easy walking distance to Little Italy, Gas Lamp District, Padres baseball, Seaport Village, Midway & Maritime Museums. Compared to several other hotels the least expensive daily parking fee.

"The perfect spot.."

5
26/08/2016

We booked the Best Western Plus Bayside Inn in downtown San Diego because it promised a pleasant room and good facilities with a free breakfast and free shuttles from the airport and to the cruise port. Promises met, and then some! Our king bed room on the sixth floor with a view of the bay was clean, well equipped, comfortable, and quiet -- everything you'd expect of an urban hotel for an overnight as well as an extended stay. The staff are pleasant, helpful, and very competent, the shuttle rides were prompt and comfortable, and the buffet breakfast was ample and tasty. The hotel is located on the edge of "Little Italy," and it is an easy walk to the waterfront or to the "Gaslight District." Really, this is one of the best hotel choices we've made recently -- downtown location but reasonable prices, excellent value for the money, convenient to public transportation as well as to cruise port and airport. Just a great place to stay!

"Quaint friendly hotel a few blocks from pier"

5
25/08/2016

We booked this hotel because it was moderately priced and near the airport and pier. We stayed for a few days before we boarded our Disney Cruise. We were picked up at the airport by the courtesy shuttle. Friendly driver and helpful with our bags. It's an older hotel but clean, tidy and close to everything such as the Midway Aircraft Carrier Museum. Lots of reasonably priced restaurants nearby. Staff were friendly and helpful (thank you Moi) with helping us with getting tickets and transportation for going to the San Diego Zoo. The buffet breakfast (included) lots of variety including hot food, cereals,fruit, etc. Real scrambled eggs and real home fries! Felt secure too with elevator access only to key access. Rooms have safes. Comfortable beds with lots of pillows. Would highly recommend this.

"By Little Italy and the Water Front"

5
25/08/2016

We stayed at the Bayside and had many amenities at our feet. We love Little Italy, the Gaslamp District, the Water Front, and Petco Park to see the Padres. If you are unable to walk the 20 min. to the Park, the trolley is 2 blocks away. Comfortable room with an ample breakfast, covered parking, and a swimming pool.....the roll away bed was not really comfortable but the queen bed were....

"Great value in a great city location!"

5
23/08/2016

Great hotel and great value for a stay in an excellent location just minutes from the seaport area and a short walk to downtown! Room was big and very clean, we had a high floor overlooking the bay with a small balcony which was fab for early evening drinks over the bay! Complimentary breakfast each day is a nice touch and plenty of it. The pool area with jaccuzzi is cool after a long day sightseeing in this wonderful city! No complaints, would stay again!!

"Stay Here"

5
22/08/2016

I've stayed at many Best Westerns and this one might be one of the best. I was visiting San Diego beacause of the beaches. I went to Mission Beach, Pacific Beach, La Jolla Shores, and Ocean Beach. They were all less than 20 mins away. The staff was great, location was nice, and the breakfast was one of the best I've had. The rooms were a little outdated, but nothing too crazy. The bayside view was awesome. I will be staying here the next time I'm in San Diego. Thank you

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us! We are pleased you chose Best Western Plus Bayside Inn. It really is a nice location to stay in when adventuring to many great places in San Diego including the beaches you visited. We thank you for sharing that our staff is great and the breakfast was the best! We hear what your are saying about the rooms and are updating the rooms a few at a time, making little changes in order to not disturb our guests. Thank you for saying it was awesome! We are looking forward to welcoming you back for your next trip!

"Nice hotel in a great location."

5
20/08/2016

We stay in this hotel whenever we come to San Diego. It is located just 2 blocks from our favorite part of San Diego, Little Italy. It is convenient to walk to restaurants and also to the waterfront. The rooms are nice and well appointed.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us whenever you are in San Diego! We totally agree with you about how convenient the walk to Little Italy and the restaurants on the waterfront are. We are glad you enjoyed your stay and look forward to having you as our guests again.

"Excellent budget-friendly hotel"

4
16/08/2016

My husband and I stayed at this Best Western in June 2016. The thing we loved most about it was the location! Just a few blocks from the water, and you could stroll all the way down to Seaport Village and back! Everything else was a short Uber ride away. The hotel was nice and clean (though furnishings seemed a tad dated to us, clean was all we cared about), service was excellent, the pool area was lovely, and breakfast was free. We weren't huge fans of the breakfast quality, but there was a lot of variety. The roundtrip airport transportation was a great perk as well. We would definitely stay here again!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay at Best Western Plus Bayside Inn. We are pleased you loved the location and enjoyed walking along the waterfront. Thank you for your feedback about breakfast and our rooms. We are always looking for ways to enhance our breakfast and we are updating the rooms a few at a time, making little changes in order to not disturb our guests. We are glad you will definitely stay again and we thank you for you kind words in regards to the rooms being clean and the excellent service!

"Comfortable, affordable stay within easy, safe walking distance to convention center"

5
16/08/2016

NIcely updated rooms with internet, good price, and only about a mile to the convention center - just 15-20 minute nice walk there (no need to trolley). If you like being away from the crowded convention center area, in a quieter area near Little Italy, like to walk in the city and like comfort at a good price, this place is for you.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn. You made some great points about staying here for conventions and we are pleased the location and walk worked so well for you. Thank you for your review!

"Very nice hotel"

5
15/08/2016

So happy with this hotel. Very large room especially in the city. They have a fridge and microwave and safe in the room. Everything was updated and very clean. Free Wi-Fi. Close to bay and Little Italy. Free breakfast buffet was in the adjoining restaurant instead of in a corner of the lobby. That was nice. There was a small but nice outdoor pool. Lobby was pretty and staff was friendly and helpful. I would definitely recommend and stay here again.

"Mission bay holiday"

5
15/08/2016

Great hotel for the price. Great central downtown location, easy to get around the area without being tied up in traffic. Would stay again. Good breakfast too. Saves time and economical option rather than taking children out to Mc Donalds in the morning.

"AADE16 conference trip"

5
13/08/2016

This place is has a hotel shuttle, front desk staff was friendly and helpful..they called taxi service for us. Room was cleaned daily. They have a pool. We had breakfast daily. Located 3 blocks away from Little Italy and Trolley. They had pool and hot tub. AC in room, as well as fridge and microwave.

"GREAT LOCATION"

5
08/08/2016

We spent 3 nights at BW Plus Bayside Inn. Great location. Walkable to Seaport Village, The Midway, and Little Italy. Staff was super friendly and helpful with directions. Our room was clean and had everything we needed. The bed was extremely comfortable. We slept very well. No problems at all. We could not hear other guests, the elevators ran smoothly and quickly, and parking was no problem. Definitely will stay again when we are in San Diego.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to cover the details of your experience staying at Best Western Plus Bayside Inn. We are grateful for your review of our friendly staff, our clean/comfortable & quiet rooms. We are glad you slept well and found both the elevators and parking to be convenient! We look forward to welcoming you back.

"Excellent stay"

4
07/08/2016

My family and I stayed here on our recent trip to San Diego. The staff was very helpful and nice. When we got to the hotel front desk staff gave us a smoking room as that was only room available. We requested a non smoking room. The front desk staff said they move us to a non smoking room as soon as it became available. Well the front desk guy worked really fast as he had a non smoking room available in just 10 minutes of checking in. So we never had to stay in the smoking room. There are excellent views of the bay and my kids really loved to look out of the window and see the star of India. Driving to the zoo and Balboa park was a short drive. The hotel is a short walk to all the Little Italy restaurants. Great hotel and great location.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for choosing to stay at Best Western Plus Bayside Inn. We are glad our Front Desk Team Member was able to resolve your room change quickly and we thank you for being so understanding. How wonderful that your children were able to see the Star of India from our hotel and visit the Zoo while staying in San Diego! We are please our location worked so well for your family and hope to have the opportunity to welcome you back.

"Nice Hotel"

3
06/08/2016

Hotel is nice and clean and would stay there again its central and walking distance to lots of places. Little Italy is down the street and they have good variety of places to eat and the people are very nice.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We are pleased you have reviewed your stay with us at Best Western Plus Bayside Inn and that our proximity to Little Italy provided you with a good variety of places to eat. It is wonderful to receive your feedback about how nice people around here are and that your room was clean. We look forward to welcoming you back the next time you are in San Diego!

"Top notch in all areas"

5
05/08/2016

The friendly staff accommodated our request for an early check in. Room 509 was large, bright and clean with a view of the pool and the bay. It even had a small balcony. Little Italy was a short walk away. We used Uber for all our other trips. Such a good location!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for your review of your stay with us at Best Western Plus Bayside Inn. We are glad you enjoyed our proximity to Little Italy and thank you for sharing how friendly the staff here is!

"Nice"

5
03/08/2016

Lovely hotel in a great location. Was pleasantly surprised by the hotel. The staff were nice, rooms were big/clean and the swimming pool was lovely too. The free coffee in the room was really nice. I'd have no issue with going back if I were in San Diego again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for choosing to stay with us at Best Western Plus Bayside Inn! We are pleased you enjoyed your stay and thank you for sharing how nice the staff is and that our rooms are big and clean. We are glad you enjoyed the pool and the in room coffee too. We look forward to having you as our guest again!

"Great Hotel Staff"

5
03/08/2016

We stayed at this hotel in February for our winter get away from the South Dakota weather. What a wonderful experience we had! The hotel staff was so pleasant, helpful and always willing to make sure our stay was the best ever. The rooms were very clean too. The location of this hotel is also a big plus.. You are steps away from Little Italy, the harbor, etc. We would highly recommend this hotel for your San Diego visit. Tell Mr. Moises I sent you!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Here at Best Western Plus Bayside Inn we are so happy to receive your review of your winter time getaway to warm and sunny Southern California! Thank you for sharing what a wonderful experience you had, how pleasant the hotel staff was and that they made your stay the best ever. Our Housekeeping team strives for excellence to ensure your stay is comfortable so we love hearing from our guests about how very clean the rooms are. We are glad the location was a big plus for you and we thank you for highly recommending us. Moises says to tell you hello and take care.

"Great Location near the waterfront in San Diego"

4
02/08/2016

My husband son and I stayed here recently for 3 nights. The room itself was reasonably sized although the bathroom was a little cramped. we had a fridge and microwave in the room and there are ice machines on alternate floors. We also had a small coffee maker. Our room had a very small balcony overlooking the pool. Although it was anon smoking room - there was an interconnecting door to another room where the occupants were smoking and we could smell their smoke - it was also quite noisy when they were in their room banging doors and loud laughter etc. The room was lacking in socket outlets and there is no central lighting so it is quite dark when the drapes are closed buy we were overlooked by the car park so had to close them. the pool does not get much sun and is quite cool. Breakfast is served in a restaurant next door to the hotel. It is continental style with a random selection of hot items. Parking is secure and charged $18 per day. However, it is a short walk away from the Harbour & USS Midway Museum. Overall a good hotel in a good location.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for providing a detailed review of your stay with us at Best Western Plus Bayside Inn. We are pleased you enjoyed our location near the waterfront and the short walk for you to go to the USS Midway Museum. We value your feedback in regards to our lighting and and outlets in the rooms as it helps us grow and improve some of the details that make our guest's stays more enjoyable. We are regretful to learn you encountered a neighboring guest that was noisy and smoking which must have made your stay less pleasant than we strive for. We are always happy to address these types of concerns with the neighbor or to offer you a different room, if available, to help make your stay more enjoyable. We thank you for taking time to provide feedback about the pool and breakfast too and are glad that overall you felt we have a good hotel in a good location. We hope to have the opportunity to welcome you back!

"Great hotel and fab restaurant"

5
02/08/2016

This is a great hotel. Very convenient and easy parking. Breakfast is adequate and is served in the restaurant just a few steps from the main hotel. Their evening food is amazing and I had the best steak I've ever had. They don't open in the evenings on weekends. Our room was clean and the balcony was nice to have for fresh air and the view to the boats. We would definitely stay here again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us at Best Western Plus Bayside Inn and for your kind words about our Bayside Bar & Grill Restaurant. Our chefs take pride in their dishes and your review that it was the best steak you ever had is why. We are pleased your found the parking to be easy and enjoyed the fresh Southern California breeze from your room. We look forward to welcoming you back!

"Great location, nice room"

5
01/08/2016

Our family of four stayed for 2 nights over the 4th of July. Five minute walk to the action at the harbor, 1 minute walk to Little Italy. Good breakfast (eggs, sausage or bacon, waffles or pancakes each day). Room was clean, big enough. Very helpful staff. Parking was expensive, but easy. Request a room that looks out towards the bay.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn over the 4th of July holiday. We are glad our proximity to so many wonderful things in San Diego was a great location for you. We hope you had a great time at the nearby waterfront and some delicious meals in Little Italy. Thank you for sharing how helpful the staff here is and how much you enjoyed the breakfast buffet.

"Great service with a fabulous resteraunt"

5
30/07/2016

We were visiting from the UK and stayed here on our Californian road trip. On our 1st night we had a very insettled sleep due to noisy neighbours. The reception staff offered to move us straight away, however our youngest son was fast asleep. The staff were great and upgraded us to a suite the following day. I would definitely recommend asking the reception desk to check who was booked into the room next door if travelling with a young family though. The resteraunt was one of the best places we ate during our 3 week trip. Absolutely wonderful food. We'd definitely stay here again.

"San Diego beaches for the weekend!"

5
27/07/2016

The beds were comfortable and room was very clean. Pool and hot tub were nice. It is close to the beaches. The staff was very accommodating. The parking lot was well lit. Overall it was a very pleasant experience.

"Stayed here for Comic-Con"

5
26/07/2016

Excellent location, polite and accomodating staff. Great value for the price. Me and my dad (who is a cartoonist) stayed at this hotel during the recent 2016 San Diego Comic-Convention International trade show. The beds are soft, there were a ton of pillows, the shower was always full of hot water, the walls insulated so it was never hard to fall asleep, and the continental breakfast was top notch. I would recommend this hotel to any professionals that need to visit downtown San Diego for work. For those on vacation, it offers a view of the bay, and is close to the marina as well as the SD opera, and several shopping centers.

"Best Stay at Best Western Bayside Inn"

5
26/07/2016

We had an amazing time in San Diego. Our stay at the Best Western was wonderful. We had a great view. The roomm was so comfy. This hotel is close to Little Italy and The Star of India. Staff is great and very helpful. Can't wait to stay again. Loved it!!

"BED BUGS--DO NOT STAY HERE!"

1
21/07/2016

IT IS CHEAPER THAN OTHER HOTELS FOR A REASON! An affordable rate should not mean it is okay to get eaten alive by bugs. It takes a lot for me to complain, but the lack of customer service on top of my complaint just tops it all off... I currently sit at home and soothe my BED BUG BITES. The morning after our first night I felt irritation in the middle of my back. I scratched it not knowing what it was, and OUCH! I asked my husband to look and he told me it looked like a rash. The next morning I felt irritation on my back in a different area. I started to think my skin was getting irritated from the ocean/sand. Third night we slept, woke up and noticed bump on my chest! I made my husband take some pics of the two different areas of irritation on my back.. Sure enough, BED BUG BITES! I couldn't have left quicker !!! I brought it up to management and she completely denied that I was bit there, and said to look one of the other places I visited! WHAT?!?! I was bit in different places each night, and the only place I was at every night was this dirty, cheap, bug infested hotel!! Next time I will pay the extra $$ and stay somewhere nicer. On top of the bugs, they charged $18 a night for parking. Our car was dented because they made the parking spots TINY and it did not even have enough spots to cover all hotel guests, so the public parking garage was the next option (which was actually better at $17/night). Just avoid this place altogether!!

"Good price on Best Western Bayside"

4
20/07/2016

The hotel was convenient to interstate 5 great "free" good clean room. Close to resturant's Very friendly staff! Stayed one night but would recommend this hotel! Bedding was great very comfortable could not ask for more

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for choosing to stay with us at Best Western Plus Bayside Inn while in San Diego. We are pleased to receive your feedback about our "friendly staff" and that the bedding was "great"! We thank you for recommending us.

"MODERN & COMFORTABLE"

5
19/07/2016

We recently stayed in San Diego and had an opportunity to say at this lovely hotel~ Clean rooms~ Quiet hotel. Not a lot of people going thru the lobby~ Breakfast was very nice (simple) located in their Café/restaurant~ If you wish to go towards the water where all the restaurants/bars are? you will need to walk roughly 15 minutes~ It was a nice walk during the day. But, at night, it get's a bit daunting walking back to hotel~ Nevertheless, the Hotel was very nice and I would come back if the opportunity came up.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us at Best Western Plus Bayside Inn and sharing that the rooms are clean and the hotel is quiet. It sounds like you headed towards the Gaslamp District which is a lot of fun and has great dining and night life options. We do recommend catching a taxi back since its about a mile and a half away. There are a couple of ways to go to the water since it wraps around downtown and the nearest waterfront is about 5 or so minutes up the street with museums and restaurants. We hope you have a chance to come stay again!

"BED BUGS!! "

2
18/07/2016

I gave two stars bc of the location. Location was close to everything. We were able to visit a few different beaches, the zoo, have dinner in the Gaslamp District and watch our SF Giants play at Petco park. Everything was either a 15min drive away or cheap cab ride! HOWEVER it was all ruined as I now sit at home and soothe my BED BUG BITES. The morning after our first night I felt irritation in the middle of my back. I scratched it not knowing what it was, and OUCH! I asked my husband to look and he told me it looked like a rash. The next morning I felt irritation on my back in a different area. I started to think my skin was getting irritated from the ocean/sand. Third night we slept, woke up and noticed bump on my chest! I made my husband take some pics of the two different areas of irritation on my back.. Sure enough, BED BUG BITES! I couldn't have left quicker !!!

"Family vacation"

5
18/07/2016

I have to say our stay was fantastic! From the moment we walked into the front desk to the time we walked out 3 days later to go home! The hotel staff were all very wonderful! I made a very special request in our reservation and it was met by the General Manager, Jim! Him and his staff far exceeded our expectations for our stay. My Mom requested a bath mat for the tub at check in and they did not have one on site, the manager personally went to store, purchased one and had it in my Mom's room prior to us returning from getting dinner. Jim also fulfilled my special request when I booked our rooms, which I mentioned earlier. My request was to have our towels shaped into elephants on our bed at check in! He went as far as taking the time to watch a you tube video and shaped our towels into, not one but two, elephants!!! You get a 10 star Jim!!! The kids loved the elephants!! We will be back! Signed, The Elephant Lady Michele T.

"Nice hotel and well location"

4
17/07/2016

*Super nice location. Most residencial/rental condos. *Hotel is clean, well maintenance. *Room - clean, city view, micro & fridge, safety box. No complain. *Restaurant (breakfast) you have to go out, but is not an issue. *Breakfast - nice. Have variety. *Close to Little Italy, CVS in the corner, Avis Rent Car like two or three block in direction to Little Italy, Trolley stop. *Homeless like in many cities. The best you can do is give them the leftover if you have any..... *Public transportation excellent for us. No issues. *Parking in the property $18. City parking lot $17. We choose in the property. *Go to the Public Library is beautifull. Don't forget Balboa Park. *Thanks to the Front Desk. They allow me to get inside the office to have a print out of my boarding pass. Thank you!! *Will stay again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn while in San Diego, we appreciate your detailed review of your stay with us and of the area. We are pleased you enjoyed the breakfast buffet and our location and thank you for sharing that the rooms are clean. We were happy to have been of assistance while printing your boarding pass and look forward to welcoming you back!

"Bday"

5
17/07/2016

We love the view and the balconie and all the staffs or pretty cool and its easy to get around downtown they can call u a taxi from the counter and get tickets to the zoo and the baseball game love it here

"Nice hotel, great location"

4
17/07/2016

This was a nice hotel, perfect location for a San Diego vacation - close to Sea Port Village, Coronado Island, Gaslamp District, Sea World, airport, trolley. Not a very spacious lobby, or places to "hang out", but the buffet breakfast was excellent, and the service was always efficient and provided with a smile.

"Nice hotel"

5
17/07/2016

Bed was comfortable, the hotel is clean and it includes a small breakfast buffet. Just outside of little Italy and a short walk to the bay. The staff is excellent, I would stay here again if in the area

"Best Western Plus Bayside Inn - ESRI UC 2016"

4
17/07/2016

Overall, a very good place to stay on business. It's close enough to walk to the convention center or the gaslamp. Despit being on a major street and near the trolley line, I could hear neither from my room.

"Great location friendly service "

5
15/07/2016

Checked in easily with a friendly welcome. Excellent location with the maritime museums just a block away on the harbour. Bayside restaurant next door for included breakfast also for evening meals. Nice clean pool area with comfy sofas and recliners. Small gym area if required although don't try and swing a cat lol Great bars and restaurants starting 25 yards across the road and beyond, good safe area. Rooms very clean in great condition with usual best Western comfort. We were on the top floor with great views. We would sure stay again. Hope this review is helpful

"Great view"

4
13/07/2016

Stayed in room 705 which had a great view towards the bay. Very comfortable bed. Terrible SD TV quality and no way to select the correct aspect ratio. People expect HD these days. Wi-Fi was good. Parking was $14/night. All in all the hotel was much better than expected from the reviews. Great location very close to Little Italy.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn! We are pleased to receive your feedback about having a "great view" of the bay and that the bed was "very comfortable"! Our local cable company was recently laying new fiber-optic cable in the downtown San Diego area and also made some changes in how they provide HD for local businesses... we hope you will accept our apologies for the experience you encountered in regards to our cable. We are glad you enjoyed the location and thank you for taking time to review your stay with us!

"MLB All-Star weekend & all-star hotel"

5
12/07/2016

Admittedly made this reservation back in March in advance of the big all-star game weekend in San Diego, but of all the hotels in San Diego we couldn't have been more fortunate than to stay in this best western! The location might be "downtown San Diego but we walked to our dinner reservation (Flemings Primerib and Steakhouse) and FanFest at the convention center in less than 20 minutes. The bonus was being two blocks from Waterfront Park where many events were taking place, Little Italy was a few blocks over, the trolley was nearby (walking distance) and the harbor view from our room was breath-taking! Must have been spectacular Fourth of July! We are from San Diego and found this hotel not only to be an amazing location but a fabulous cost (and it includes a breakfast that we unfortunately couldn't take advantage of due to an early morning commitment)! Staff was more than pleasant and helpful. Two thumbs up! Well Done!????

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to provide a detailed review of your stay with us at Best Western Plus Bayside Inn! We are pleased you enjoyed our proximity to Little Italy and the water front while still being able to easily walk to Petco Park too. Thank you for sharing about our "pleasant and helpful" staff... we hope you have a chance to stay again!

"Very comfortable stay!"

5
10/07/2016

This was our first stay at Best Western Bayside and we were very happy! The buffet was really good and enough food to keep us satisfied for a good portion of the day. We had a great view of the city and the staff was very pleasant. We will be back!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn while in San Diego. We are pleased to learn that your first time staying at a Best Western was with us and that you were "very happy!". Thank you for sharing about our "pleasant staff" and how much you enjoyed the buffet. We look forward to welcoming you back!

"Great stay"

5
08/07/2016

Chose this hotel as it was within walking distance to my conference and because of the great price. I was happy to find it only 3-4 blocks easy walk down to the water and a walk along the harbor. Little Italy was a block away as well. Great food and sights within easy reach. Breakfast included with the room is always a plus for me. Room very nice. Desk staff helpful with my questions about a car rental and providing helpful advice. Would definitely stay here again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We are pleased to receive your review of your stay with us at Best Western Plus Bayside Inn! Thank you for sharing details about things to do in the area... taking walks along the water front and all of the food and sights nearby. We are glad the breakfast and room were nice and would like to thank you for mentioning our helpful staff! We look forward to welcoming you back!

"Restful stay"

4
07/07/2016

Hotel was very clean, beds very comfortable, and views of bay were as promised. Breakfast buffet was typical Best Western style, with hot items renewed often as they run out. Overall, great attention to guests from all levels of hotel staff.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn! We are pleased to receive your review of your stay and thank you for sharing about our staff's attention to our guests. We are glad you enjoyed your "clean" & "comfortable" room with the bay view. We hope to welcome you back should you travel to San Diego again!

"Great Location, Great Deal"

5
06/07/2016

Right smack in between Little Italy and Gas Lamp - great dining choices - all walking distance. Parking is $18/day (reasonable). Buffet Breakfast comes with the price. Front desk personnel are friendly and accommodating. Got a bay view room on the 12th floor. Got to see the fireworks (July 4) from our balcony. Will definitely stay there again!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn for the holiday and we are glad you were able to enjoy the fireworks from you balcony! Thank you for sharing details about our proximity to Little Italy and the Gaslamp District. We look forward to welcoming you back!

"All went smoothly "

4
06/07/2016

Easy to find, we had no trouble locating the hotel and parking is good. Hotel staff were professional and friendly. We only stayed one night our room was clean and comfortable. We booked this hotel as it is walking distance to the USS Midway. It's also close to Little Italy and the place of my favourite meal in America.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing you stay with us at Best Western Plus Bayside Inn. We are pleased you found us easily and thank you for your kind words about our "friendly/professional" staff. We are glad you enjoyed going to the nearby Midway Museum and Little Italy!

"Good Location"

4
02/07/2016

We stayed here for 2 nights while exploring San Diego. Cons: On the day we checked in, the street in front of the hotel and to the parking lot was temporarily closed for a race. It was not reopened until 5 that afternoon. So we couldn't get to the hotel to check in. This was a planned event, so it would have been helpful if the hotel would have notified arriving guest about the closure in advance. Instead we had to waste time nearby, waiting for the street to reopen. The hotel was a bit on the older side and one of the elevators was broken during our stay. Since we were on the 11th floor, we spent a lot of time waiting for the elevator. We ended using the stairs for most trips down. On our second day, our room hadn't been cleaned while we were gone. We left that morning and got back around 3:00. The maid service did call asking to clean our room, but we declined because we were too tired to leave. The dining room for breakfast is outside the hotel, in the next building. Each room was issued a voucher for the number of guest. This made it inconvenient for families to go at different times, or to bring breakfast to the room. Pros: The location was great. It was in walking distance to the USS Midway, the bay, and to numerous restaurants. Also, it was in close driving distance to the zoo and Seaworld. The staff was friendly and helpful. The rooms were clean. There was access to computers and a printer. Breakfast was plentiful and restocked as necessary. Overall, we had a great time in San Diego and would stay here again. I believe several of the issues we faced, would not have been a problem had we come a different week.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay last month at Best Western Plus Bayside Inn. We are grateful for your detailed feedback and would like to thank you for your kind words about our staff and the clean rooms! We understand the Rock N Roll Marathon caused some inconveniences for our guests. We were given short notice that the event, for the first time in 19 years, would end in front of our hotel. We made every effort to call and email all of our guests that had provided us with their contact information so they were aware and to provide our guests with the necessary pass to have access through the street. Since we do not always receive contact information for our guests that reserve through third parties we also posted the information on our website and Best Western. We would like to apologize to you since our efforts did not reach you in order to provide you with an informed and more enjoyable stay. Between the race and then waiting for our elevator, since one was being worked on, we completely understand how this would impact your stay and are regretful that you experienced each let alone compounded together. Thank you for your feedback about our breakfast vouchers. Generally guests traveling together also dine together so we try to make it convenient by not have too many different vouchers for our guests to keep track of throughout their stay. We are happy to change them upon request for our guests that prefer to dine at different times. We are please you enjoyed the location and our proximity to many of the attractions you visited while staying with us and that you had a great time in San Diego! We hope to have the opportunity to welcome you back in the future!

"Good location and good deal"

4
29/06/2016

We stayed here for 3 nights as a family of 4. We had a 2 queen room (Room 611) with a bay view. I would have loved to have been a little bit higher, however, we had a nice view. One elevator was not working which made wait times VERY long sometimes. The rooms are not that large, but ok size. There is not an additional sink outside of he bathroom which makes getting ready in the morning interesting with 4 adults. Parking was $18/night in the parking deck - when I booked he room, it was $14/night and could not get the difference when I checked in. On the plus side, you can walk to the bay and the USS Midway area. Little Italy is just down the street a couple of blocks with a LOT of eating options. The little balcony and sliding door was very nice. The pool area was nice as well. It is 6 feet at the deepest. My son got in trouble for jumping on that end, which I didn't agree with. He was not diving, however, I did tell him to not jump in (no one else was in the pool at the time to get annoyed with splashing). Overall, it was a good stay with a few minor hiccups.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to review your stay with us at Best Western Plus Bayside Inn! We are pleased you enjoyed our proximity to Little Italy and the Midway. We would like to apologize for the inconveniences you experienced during the maintenance of one of our elevators and the parking rate. We should have honored the price of the parking from what you were told at the time of you reservation prior to the increase and we hope you will contact us (619-233-7500) so we may adjust the parking off of what you paid. We are happy you liked the balcony from your room and that "the pool was nice"... we only have our guest's best interest and safety in mind when preventing jumping in the pool. We are glad it was a good stay and look forward to welcoming you back and helping you get a room on a higher floor for your next stay!

"Best Western PLUS Bayside Inn, San Diego"

5
29/06/2016

This hotel is conveniently located near downtown, and withing walking distance to the red trolley, the maritime and USS Midway museums, the cruise ship terminal and Little Italy. It's 2 stops away from the Gas Lamp District on the red trolley for $2.50 each way. The rooms were clean and we had a great view of the pool and the bay. Both elevators were working and the wait was short. The breakfast was typical fare for a Best Western but presented well and all items were fresh and hot. We were greeted each time we walked through the lobby area. There is an $18.00 per day parking fee with in and out privileges although once the car was parked we either walked or used public transportation to get around. All in all a great hotel in a great area of San Diego for sightseeing and nightlife. I would recommend this hotel to anyone visiting the area.

"Usually Great Facility"

5
28/06/2016

One elevator was not working during this stay I had 2 rooms, one on the 13th floor the other on the 14th floor. It took an average of 8-13 minutes to get up and down. One time it took 23 minutes to get downstairs. The hotel did adjust our room rate because of the inconvenience. This was very much appreciated. Another issue this stay was problems with the internet for over a day and a half. I have requested for additional compenstation in the form of "Bonus Points" We will see if they grant those and will let all know. This is a very great value hotel and we will stay there again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn! We understand the frustration you experienced with the time it took waiting for the one elevator while we awaited installation and adjustment of new parts for the second elevator. We hope you will except out sincere apology for the inconvenience you experienced. We are happy to provide you with bonus Best Western Reward Member points for the inconvenience with the WiFi on the 14th floor during part of your stay... Please contact us at the hotel (619-233-7500) and provide us with your reservation and/or Member information so we may do so. We look forward to welcoming you back for your next stay!

"Excellent for a quick stay!"

5
24/06/2016

Had but one night as I was enroute from the west to the midwest, and grabbed a room here (via hotwire) because it had an airport shuttle and was close to the tram. The room was large, well-set-up, comfortable, and had an absolutely astonishing free breakfast buffet. Real food, well-made, and ... FREE! The walk from the tram stop was longer than anticipated, but not all that bad. There's still but one working elevator.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us at Best Western Plus Bayside Inn! We are pleased your room was comfortable and our location to the airport and the train was convenient for you. We would like to apologize for any inconvenience you may have encountered while we had upgrades to our elevator being done. We are thankful for your kind words about the breakfast buffet, our restaurant team works hard to prepare the buffet and we are pleased you enjoyed it!

"Downtown with a View"

4
21/06/2016

My overall experience with this hotel was great. I stayed here for 6 days on business. Its an older hotel but very clean and the location with bay view is awesome. The employees were very welcoming and helpful. I had room on 14th floor, with balcony facing bay, just beautiful (odd number rooms have the bay view). The room was spotless, the bed very comfortable. During my stay I ordered room service several times, breakfast delicious. They do offer free breakfast in restaurant. Fee for parking $18 day, basic for this area. The only complaint I have is the elevators. One was broke the entire time I was there and on my last night the second one was down also, leaving me stuck on the 14th floor and late for work. I enjoyed my stay and would definitely go back.

"Bad experience"

2
21/06/2016

We had booked 2 rooms,. requested adjacent rooms. At check in, the receptionist laid out 2 sets of room keys with adjacent room numbers on it. As she was collecting the car information, the other receptionist said she cannot give us those rooms, they have been assigned to another customer! The room keys had numbers assigned to them already and she was ready to give them to us! We stayed 2 nights, one elevator was not working the ENTIRE time we stayed. Friday afternoon through Sunday! It turns out that the entire hotel has 2 elevators, and since 1 didn't work, the entire fully booked hotel full of guests, and the hotel service staff all have to rely on this ONE working elevator! You would think in a hotel this size, that they would make every effort to repair the broken one. The line to take the elevator to our 11th floor was 15 minutes each time. When we checked out on Sunday, the line was even longer as others were also checking out. We ended up taking our suitcases and took 11 flights of stairs down to the lobby. We informed the receptionist and she just laughed, thought it was funny we did that!!!!!!! I was disgusted that no apologies of inconvenience was offered, nothing. The fact that the receptionist had poor customer service and the hotel has serious safety liability with only ONE operating elevator for the entire weekend of our stay, it is UNACCEPTABLE! The hotel charges $18 per car for their guests to park their car! The parking lot is very tight and many customers have large cars, therefore making it unsafe and impossible to park within the parking space. This resulted in us not being able to find a parking spot and having to circle the parking lot several times waiting for someone to leave their space. SO WRONG! Needless to say we will not be returning to this hotel in a hurry at our next visit to San Diego!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your recent stay with us at Best Western Plus Bayside Inn and for providing us with a detailed account of your experience. We would like extend to you a sincere apology. We are regretful that we failed to provide you with the experience we we want our guests to have and enjoy while staying with us. While we made every effort to have the repair company complete the work on the elevator, we completely understand the frustration you experienced with the time it took for the elevator's upgrades and new parts to be completed and up and running. We would like to invite you to contact us at the hotel (619-233-7500) so we may personally apologize to you for the lack of empathy you received at check out after taking the stairs all the way down to the lobby. Thank you for taking the time to share your experience with us.

"Great location"

4
21/06/2016

Excellent location, bordering Little Italy and approximately 3 blocks to the ocean (sightseeing boats, USS Midway, etc) and walking distance to the Gas Lamp District. The hotel and pool/hot tub are very clean. We stayed in a room on the 10th floor with 1 queen bed, chair & desk and a view of the ocean. The hallways are a little dingy and tired looking, but our room was in good condition. The bed & pillows were extremely comfortable. We had immediate hot water in the sink & shower, however, we had an issue regulating the water temperature in the shower... it wasn't horrible, just annoying. Complimentary hot and cold breakfast items are served in the building next door, so you do have to go outside, but it wasn't a problem. The breakfast staff were friendly & helpful. The hotel front desk staff were not rude, however, they could have been more welcoming and friendly. We booked our room online through the hotel website and ended up being overcharged at checkout. They did refund the overage after I pointed it out and showed the confirmation paperwork. We were able to check into our room early and they locked up our luggage after checkout since our flight was later in the day. We would stay in this hotel again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn. We are glad you enjoyed our location and were able to take advantage of the proximity to Little Italy and the USS Midway! Thank you for you feedback in regards to our hallways and the water temperature... we are looking forward to redoing our hallways in the near future and will have our maintenance team follow up with about the water. We value the details you have provided about the friendly restaurant staff vs. our front desk team to being more welcoming. Please accept our sincere apologies for any confusion over the pricing and bill! We are thankful you would like to stay again and look forward to welcoming you back the next time you visit San Diego!

"Nice Hotel in a Great Location"

3
20/06/2016

We stayed at this hotel for a 3 day pre cruise visit in San Diego. It was a very nice and very clean hotel in a modern concrete and glass city center style. The public rooms and lobby were small in size but usable. The very nice complimentary breakfast room was actually in the adjoining building. Each morning you stepped out the front door and walked 50 paces to the corner to find the lovely "restaurant" that served breakfast. The Big Plus of this hotel is its location. It's a 4 block walk to the Bayside tourist attractions and the Hop On Hop Off Tour Bus stops 1 block from the hotel.

"Rip off. Overpriced, bad services "

2
19/06/2016

For the price you pay, this old and worn out hotel is way overpriced. The beds are comfortable but EVERYTHING is worn out. The single lift to service customers and staff are completely unacceptable. Took too long to wait in queue, generally 15 mins waiting. Faster to walk down 11 flights of stairs with luggage then to wait for the lift. Insufficient details provided about customer parking facility. The several stairway access needs better explanation. Breakfast was ok. Not the same standard as other best westerns I've stayed in.

"Excellent value"

5
14/06/2016

This hotel is excellent value and is very convenient for the seafront, maritime museums, and the USS Midway. It is also close to Little Italy, and the old gas lamp district is walkable. There is a tram system close by, so travelling around is easy and convenient

"GREAT HOTEL"

5
13/06/2016

Great hotel, convenient location, awesome staff. Everyone went out of their way to make our stay very comfortable. The manager was especially helpful but all the staff are professional and friendly. It will be even better when the second elevator is repaired.

"Location Excellent"

5
11/06/2016

Best Western Bayside Inn, San Diego has an excellent location for visiting San Diego. The rooms had everything we could want, beds comfortable! Dining selections within easy walking distance....plus transportation within easy walking distance. Would definitely select this location again.

"Above and beyond in the perfect location"

5
09/06/2016

Stayed here for the RnR San Diego Marathon in early June. Booked through AMEX travel and got a better deal than through the hotel itself. Hotel has been renovated fairly recently. Part of the attraction was a shuttle from the airport so we didn't have to rent a car (with a trolley station close in case we needed to go farther than planned). What wasn't mentioned was that you need to call and ask for the shuttle; it's not an automatic rotation at the SAN airport. The shuttle driver wasn't on duty when I finally figured that out, and they told me to take a cab and they'd reimburse (which they did). Bonus - the cab driver told me about the Kebab Shop and I enjoyed two AWESOME lunches there. Room temp was great and the thermostat worked properly. My friend was kept awake by sirens throughout both nights, but I didn't hear them. Breakfast was adequate, though not many options for a gluten free diet, so manage your expectations if that's an issue for you. Staff was friendly, efficient, and helpful. Special kudos to Moises and the housekeeper working the 11th floor for finding my favorite earrings and working hard to return them to me. Pool was small but clean, and sheltered from the wind. Water was c-c-c-cold. One elevator was out of service which sometimes made for slow treks up and down; hopefully that has been repaired now. For the price, the location and experience could not have been better. Will definitely stay her again if I need to return to the area.

"Comfortable, good location for the waterfront and little italy"

4
05/06/2016

We stayed a few nights here. Car parking on site was $18 per night, but easy and convenient. Room was spacious and comfortable, with all the usual conveniences. The free breakfast in the next-door restaurant was a little underwhelming - limited choice and average food, but that was the only thing we felt let the hotel down.

"Comfortable hotel in a good location"

4
02/06/2016

The hotel has comfortable rooms and offers a very good breakfast. It is well located, close the harbour, restaurant and shops – easy to walk to most places you would want to see – yet quite peaceful. Seaport Village, a lovely shopping area, was only a short walk away.

"Great Location and Good Value"

4
30/05/2016

My wife and I stayed here for 4 days in April. We chose the hotel primarily for its prime downtown location next to Little Italy, free airport shuttle, and good price. The Bayside did not disappoint. We had a 2nd floor room overlooking the courtyard pool, and it worked nicely for our needs. The room was spacious, and I greatly appreciated the complimentary in-room wi-fi. My only complaint would be that the bed was a little too firm for my comfort level, and the pillows too squishy, but that's really common at a lot of hotels I have stayed at; it's something I sort of come to expect. It's an older hotel, but it looks like it has been recently renovated. Both the lobby and our room was modern and fresh. I would stay here again in a minute.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us at Best Western Plus Bayside Inn. We are pleased you enjoyed our location, our complimentary shuttle and price. Thank you for sharing your feedback in regards to the pillows and bedding. We look forward to welcoming you back in the future!

"Fabulous hotel in a fabulous location"

5
30/05/2016

Ideally located literally 2 blocks back from the Cruise Ship terminal & 1 block back from Santa Fe Rail Depot. Seaport village was a short walk from the hotel and so too were most transport links, including the ferry over to Coronado Island (which by the way is definitely worth a visit). The hotel staff were extremely friendly and helpful. Breakfast was included with our stay, which was really good and with plenty of variety. The rooms were good and we had 2 very comfortable Queen-sized beds. The hotel also provides a complimentary transfer to San Diego Airport, which takes about 5 minutes by shuttle. Thank you for a wonderful stay - we are planning to return in 2017 and will definitely stay at The Best Western Bayside again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn during your trip to San Diego! We are pleased you enjoyed our proximity to the cruise terminal and Seaport Village. We agree that taking the ferry to Coronado is worth the visit. Thank you for sharing your experience with our “friendly staff” and “really good breakfast with variety”! We look forward to welcoming you back next year!

"COMFORT AND VALUE...WOW"

5
30/05/2016

Great location, short walk to harbor, Little Italy, restaurants and shops Comfortable beds, great free breakfast buffet, free internet and printing, helpful staff, and very clean. Great price for location.

"Clean, good location, friendly staff"

4
29/05/2016

We visited San Diego as part of our tour of California. The hotel staff were very friendly, the hotel clean and facilities very good. Our room was at the back overlooking the harbour and the bugle calls from the navy ships was lovely to hear. We especially enjoyed the star spangled banner being played by the bugle this morning, very fitting on Memorial Day weekend.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for choosing to stay with us at Best Western Plus Bayside Inn and sharing your feedback. We are pleased you enjoyed our facilities and the view. We are glad you were able to enjoy the Memorial Day weekend celebration at the bay! Thank you for sharing your kind words in regards to our “friendly staff”. We hope to have the opportunity to welcome you back!

"Satisfied in San Diego"

4
27/05/2016

Well, nice room, well lit. Clean & comfortable. Complimenary hot breakfast at restuarant next door. Outdoor pool and hot tub. It was 18.00 to park but free shuttle to airport a plus. About three walking blocks from harbor. Nice and friendly hotel staff. Nice decor modern theme. However, rug in elevator needed cleaning. I know that is a small detail but to some evertything counts. Ashley Serrano Ft. Worth, Texas

"Great"

5
26/05/2016

This was my first time staying here. My great experience started a few months before the stay when I booked the room online using AirMiles. After receiving my confirmation from AirMiles I realized I had been put in a smoking room (I didn't have the option to pick). I called the hotel right away to see if they could change me to a non-smoking one. Even though it wasn't their fault/issue, the gentleman who helped me was able to move me no problem. The team at the front desk was very helpful throughout the stay. The shuttle from the airport and to the cruise terminal was very handy. They even arranged for a taxi to pick me to take me to the zoo for an early morning tour. The breakfast was pretty limited options wise, but the service was decent. Overall the room was quite loud with traffic and construction noise, but the bed was very comfortable and the room was nice and clean.

"Basic bit functional "

3
24/05/2016

Had 5 night stay, for conference. Location is a bit distant to 5th St shops and cafes (15min walk), but close to small Italian restaurant precinct. Rooms compact and clean (nothing to be unhappy with). Breakfast very basic became monotonous day after day... With no variation, no fresh fruit/veggies. Overall good low cost hotel, if you don't need the glitz!

"Ok room, good breakfast, awful service"

2
22/05/2016

My wife and I recently stated at this hotel prior to a cruise. It is in a good location near the cruise terminal. The room was clean and quiet, but what was lacking was the service. Upon arriving at the airport, after claiming our baggage, my wife called to request the shuttle to come pick us up as directed on their website. We were out at the curb within two minutes. After ten minutes the shuttle finally arrived. Upon exiting the vehicle, the driver immediately yelled at us saying he had circled three times already (which was false - we were watching the entire time and only saw him the one time we were picked up). Once at the hotel, we were checked in by a gentlemen with poor communication skills, who also tried to tell us we needed a voucher to check in, something that we have never required during previous bookings through Priceline. Upon check in, we stated that we were leaving for the cruise at the end of the stay. Nothing was ever noted so when we tried to check out, the manager was shocked that no one asked to schedule the cruise shuttle for us. He himself brought us to the terminal and he was the only useful staff member we encountered. The breakfast buffet was good, but I would give that up to stay at a hotel with more polite service. The room was clean, but the shower water was scalding, and the coldest we could set it to was still very hot. If you are going on a cruise, stay at the Windham - it's right across from the terminal.

"One night to many"

4
20/05/2016

Came for one night, ended up having to wait longer for my "ship to come in" So one night or many, a great place to stay in the heart of San Diego and close to the harbour, little Italy, and the Gaslight district.

"Nice as can be for a 3-star hotel"

4
18/05/2016

This place is a fantastic deal. It seems like the common areas have recently been renovated. The staff was absolutely wonderful and the amenities are pretty good. There is a hot tub, heated pool, fitness center, and continental breakfast. The breakfast was pretty standard, nothing special. My only complaint about this place is the cramped parking lot with no elevators. Otherwise my family and I truly enjoyed our stay and felt very comfortable here. I would definitely recommend it!

"Brilliantly situated hotel"

4
17/05/2016

Have stayed here recently for a few days, the hotel is brilliantly situated for the Gas Lamp district, the maritime museum, the USS Midway and Seaport Village. Good hotel, nice rooms, lovely staff and there was even a swimming pool and gym. Would highly recommend if only in town for a few days.

"A nice stay"

4
16/05/2016

I was impressed with how helpful the staff was. The room was clean and had hypo-allergenic pillows, so that was great. There's included hot breakfast, but you have to go outside to get to it, which was annoying when it rained in the morning. This hotel stretched my (small) budget, but seemed to be pretty good for the location in Little Italy and was walking distance to the gaslight district.

"Budget Friendly"

5
12/05/2016

We stayed at the BW Bayside for 3 nights and found it friendly, comfortable and very accessible to the downtown area, Little Italy and the Bay area. The free breakfast was good and filled the void. We would stay there again, especially with complimentary shuttle service to and from the airport.

"Clean, safe and convenient"

4
11/05/2016

Stayed for a convention. Could walk to Gas Lamp, Seaport and Convention Center. Train Station 2 blocks. Super clean and comfortable. Best Pillows ever! The shower was super hot. In fact, they have a problem: it starts out boiling and you have to run the cold water for about 3 minutes to get it down to body temp. Not a problem, believe me.

"very nice"

4
11/05/2016

Very comfortable, nice hotel. Within several minutes to Italian Market. A little far from gaslamp but we can walk to there. We can go anywhere from this hotel,so useful location. Parking space is also enough

"Very Modern with Excellent Location and Service, but the Breakfast was only Acceptable"

4
10/05/2016

Just a few days ago (April 29th- May 5th), my wife and I stayed at this hotel. We found the location very convenient to visit some of the city attractions, such as; The Maritime Museum and the Midway Carrier. However, we needed to walk a few blocks to take buses or trolleys. Even though the area feels safe and is mostly clean, it is quite possible that anyone staying here will encounter some homeless people. Otherwise the hotel's location, close to Little Italy is good and convenient to visit San Diego. Our room was relatively large, well fitted with modern conveniences, and with a good bathroom. However, even though it was cleaned every day, we keep noticing some pieces of fluff on the carpet which apparently were always overlooked. We must mention that from our balcony, we had a very nice view of the sea and of the Star of India tall ship at the Maritime Museum. The service we received was excellent, every request of us was promptly met. There was however one aspect of this hotel that was not so good, the breakfast included in the price of the room. The breakfast items were not so appetizing, and in limited selection. Only three hot items were available, and with little change from day to day. In general, everything seemed to come out of packaged boxes. There were only two types of fresh fruit, and they were always the same. There seems to be a "low standard" for breakfast among Best Western Hotels. Just prior to coming to San Diego, we stayed at another BW hotel in Anaheim, were the breakfast ingredients were very much the same, including the fresh fruit, but the serving plates and utensils were all plastic and paper. At the Bayside we had at least real metal cutlery and more real plates (melamine ones). The coffee cups though were real ceramic. I would not hesitate to recommend the Bayside to anyone coming to San Diego, but I will make clear the aspects that I found somewhat unpleasant.

"Excellent hotel"

5
10/05/2016

The room was very clean and organized, the bed was very comfortable, the staff were very nice and cooperative, the shuttle service from the airport to the hotel is really amazing, and the bay side view from the 14th floor was amazing

"Accessible to everything in San Diego"

4
10/05/2016

Located two blocks from the bay (which you can view from the upper floors) and very close to downtown and the entrance to Little Italy, This hotel is on my favorite list because of location, the free breakfast in a wonderful café and it is one of the cheapest to park your car ($14) in San Diego. Bus stops are close and the trolley is just a couple of blocks away so you can see the sights riding in some of the cleanest public transportation you will ever come across. The hotel is two blocks from the bay luncheon or dinner cruises that are great and from the aircraft carrier you can tour plus other attractions. Down in little Italy you can have great food at Burger Lounge (get a fabulous milkshake) or fine Italian food plus they allow your dog in most places. Diagonally from the hotel is a great Italian place that have some of the best individual pizzas you can eat and it is very friendly and relaxing. The hotel is pretty laid back but friendly but you do have to ask for some things to get what you need. The rooms are very nice but ask for upper floors facing the bay if you enjoy a great view. You get passes for a free breakfast from the restaurant outside on the corner and the food is very good and they keep it well stocked. There is a drugstore just a block away toward the bay on Ash street if you need supplies and free newspapers at the front desk every morning.

"Great Hotel - Friendly and Helpful Staff"

5
06/05/2016

This hotel is highly recommended. The staff was friendly and extremely helpful. The breakfast buffet was very well done. ( Although, I missed the waffle maker found at other Best Western buffets. The hotel restaurant served delicious and relatively inexpensive dinners. The room was clean, spacious and had all the amenities. The only problem that I had was tring to connect my Kindle Fire to the internet. I phoned the tech companty the hotel uses, several times and they were never able to resolve the problem. The pool and spa area was very nicely appointed.

"Great stay prior to cruise"

5
05/05/2016

We haven't been to San Diego in probably 25 years so weren't sure where to stay. A friend suggested this hotel and we were not disappointed. It is very central to exactly what we wanted. We were going on a cruise and wanted somewhere convenient. The hotel staff is amazing-all very friendly and helpful. It started with the shuttle driver, Daniel, who picked us up at the airport. Very convenient. He made suggestions of where we could have lunch while our room was being prepared and we took his advice. The lobby was very nice-recently re-decorated. Had two computers if you wanted to use them and free wifi in your room. We also enjoyed the free buffet breakfast the next morning and it was very nice. We booked a king bay view room and it was great. Nice view and we could even see the ship we would be sailing on peaking through the highrise buildings. The room was spacious but I forgot to take photos. They had a nice desk and chair if you had a laptop to set up. I really liked that the lamps by the beside had an electrical plug in them (mainly because I use a CPAP machine and always have to hunt for plugs). The bathroom was also spacious. Safe in room.

"Good with exceptions"

3
04/05/2016

The good: Friendly staff and clean rooms. A very nice pool and jacuzzi A fitness center The bad: There is an unconnected parking structure next to the hotel where you are forced to park. The first few floors are for small cars only, so if you have an suv or large car you park at the top and walk stairs all the way down. There are no elevators and no walkways to the hotel. If you are older or handicapped without a California handicapped parking permit, you are forced to walk flights of stairs. Oh don't forget the $18.00 a day parking fee added to your room. Free breakfast just not in this hotel. Yes you get a free breakfast if you walk to the building next door. Again it's not connected to the hotel. They call this building a bar and grill. Lol Again they call the building next door a bar. Lol. It may as well be a kids juice bar as it is only open until 9:00pm. It closes to early for most grown ups looking for a real bar to relax in after a long day. Not within walking distance to attractions. The restaurants in the "gas lamp district" is a 23 minute walk each way. There is a trolley service but it's $7.00 per person per day to ride. Don't forget the homeless people you will encounter along the walk as I discovered on our first night. I would drive and pay to park. Again this hotel was good not great

"OUTSTANDING VALUE"

5
30/04/2016

Clean and very comfortable room and bed. Excellent support staff were friendly and accommodating .Moderately and affordably priced. Centrally located and within walking distance to Little Itally and numerous restaurants, Only 1 mile to Petco Park and the Convention Center. Just a 1/2 mile or less to the beautiful bayside. The adjoining restaurant was convenient and food was good.

"Lovely stay at gas lamp quarter"

4
30/04/2016

I went their with a group of colleagues for a conference, and the hotel really was up to my expectations. Great location, clean, spacious room, fair breakfast, free wifi, parking for fees Small efficient business center The only thing breakfast can be a bit better

"A great San Diego hotel for value, service and location"

5
29/04/2016

I stayed at the Best Western Plus Bayside Inn from April 24 to April 28, 2016. I organized a college reunion and our group of 12 (college roommates from the 60's) had 7 rooms. We were all extremely satisfied with this hotel. The location near the harbor and Little Italy allowed us to walk to activities. The jacaranda trees on the street were in full bloom and views from both directions from our 10th floor rooms were terrific. The marvelous staff of the hotel was really helpful. I did extensive research on downtown hotels before choosing the Best Western and was completely pleased with my choice.This hotel is an excellent value and rooms and beds are comfortable. A hot breakfast with comfortable tables to sit was an added feature. This hotel is a great choice for downtown San Diego and I recommend it highly.

"Great after Remodeling"

5
27/04/2016

The hotel was convenient to the cruise terminal and local shopping. Front desk staff found me a local dentist for an emergency and I made my cruise on time thanks to their efforts. Hotel was clean, efficiently managed, great shuttle service to the cruise terminal.

"Good location"

4
25/04/2016

This motel is right next to Little Italy. We walked just a couple blocks to enjoy good food. Convenient to the waterfront as well as metro travel. Our room had two queen beds and a view of the city. The beds were comfy, had a frig and micro in the room. Staff was extremely friendly. We had a late flight out and were able to check out but leave our baggage in the office until we took the shuttle to the airport in the early evening. Would definitely recommend this hotel.

"I expected more for the money"

2
23/04/2016

Pros: - Hotel was clean - Bed was fine Cons: - Hotel was very noisy. Could hear every door close, toilet flush, and conversation. My room was also facing the street so there was the noise from the street as well (even on the 3rd floor). - Room did not get very dark. Light from microwave, under door, and around blackout curtain - For the price I expected a higher level of finishes and luxury. - Breakfast was bland. Textures were all wrong. While the stay was not "bad" I just expected more from at $200 room. It felt more like an $85 room.

"Great Location near Little Italy"

5
22/04/2016

Large room with comfortable beds. In room frig and micro. Our room had two queen beds with a sofa sleeper. Breakfast was included and was a step up from the ordinary! Staff was very accommodating and friendly. We had a later flight out and we were able to leave our luggage at a secure room while we enjoyed more of San Diego. The airport shuttle took us to the airport late in the afternoon. Worked out great for our schedule!

"Great find!"

5
20/04/2016

This was the first visit to San Diego. I was bringing my 12 year old there for spring break. Wanted a place close enough to sites (zoo, seaworld, uss midway) without spending a fortune on the hotel.Great location. Very clean. Great breakfast buffet. Great staff...really helped us with any question and provided hospitality! Would stay there again in a heartbeat!

"Great location"

4
20/04/2016

We found this hotel to be just what we needed--great location, decent price, friendly staff. The breakfast was mediocre but in the genre of "included with moderately priced hotel" it was slightly above average. The free wifi was very reliable and fast. We would not hesitate to stay at the Bayside Inn again the next time we are in San Diego.

"Conscientious Staff!"

5
20/04/2016

Nice hotel, nice pool area with comfortable seating for groups. Adequate hot breakfast buffet. Good location, close to the cruise port and the Santa Fa train station. A short 20 minute walk to the Gaslamp area. Disappointed the hotel had NO feather pillow!

"Personal service"

4
18/04/2016

Room and facilities were good. Clean and well maintained. We were meeting up with a small whale-watching tour group near the airport and needed a ride to a non-standard spot. Rather than having to get a cab, the shuttle driver happily scouted out the meeting place the day before and drove us there directly. Breakfast was plentiful and nicely done.

"Great Place To Stay"

5
17/04/2016

We were here for a weekend getaway. Could not have been happier!! We arrived at the airport and followed the instructions to call for the shuttle...it arrived 20 minutes later with a very friendly driver who set the tone for our stay. Check in was super easy. When Horacio noticed that we weren't Best Western club members, he immediately did the application for us so we could begin earning points. We got to our room and it was perfect....on the 10th floor with a view of the Bay and harbor. The room was immaculate. Bed linens looked new, very comfortable bed with a microwave and frig. The bathroom even had extra towels with a hairdryer that was better than you'd find in hotels that cost 3 times more. Breakfast is included...again with very attentive and friendly staff. Don't think twice...book this!

"Very Pleased"

5
17/04/2016

We stayed at the BW+ Bayside for three nights following a cruise. Found the hotel perfectly situated for sightseeing in San Diego. Very close to waterfront attractions, restaurants, hop-on-hop-off trolley, train and transit station. Hotel offers complimentary shuttle to airport and cruise terminal - both just minutes away. Complimentary breakfast also. Very comfortable rooms. Heated outdoor pool and hot tub came in very handy after a day of walking around town. We would recommend this hotel easily. Jim D. Medford, MA

"Good location in San Diego"

4
17/04/2016

The hotel is located very well, right by the Little Italy section of the city and a walking distance from the bay. The room was spacious and comfortable with a nice view of the city from the balcony. Seemed a bit odd that they had no laundry service and instead sent us to a place 20 minutes away, but overall, we were happy with our stay and would recommend the place, other than the price being a bit high and the charge they have for parking, which is high as well, but this seems to be the custom in San Diego.

"Great little hotel, ideal location "

4
16/04/2016

Stayed here for a three night break in San Diego. Location was ideal, just a short walk to the harbour & USS Midway, and also just a mile from Little Italy in one direction, and about the same to the heart of the Gaslamp district. Room was basic but had all the essentials & decent cable TV. All staff were very friendly and helpful, and hotel even offers free shuttle bus to the airport. Would definitely recommend & will no doubt stay here again.

"Stay at Best Western"

5
15/04/2016

Great location near dock where cruise ship docks and near airport. So nice to have them come to the cruise ship to pick us up. Service was great, room clean, bed was comfortable to sleep in and a free hot breakfast. We were so happy to hear that they also take you to the airport. I would definitely recommend them to anyone who needed to stay at San Diego.

"A Piece of Paradise"

5
12/04/2016

This is a fabulous hotel. Staff was wonderful at check in. Breakfast buffet had a tremendous amount of options for my family. The WiFi worked great for our multiple devices. This is right downtown and was within blocks of our Fight for Air Climb. We will definitely stay here again when were in San Diego even if we don't have to be downtown.

"had a great time"

5
12/04/2016

Everything was so great here. I would welcome the chance to go back. I love the view of the harbor. Breakfast saved us time and money. The pool area was really cool. I loved the view from our 14th story balcony. This hotel was walking distance from the train depot. Two blocks from the harbor and two blocks from little Italy. Perfect for us. Thanks to all.

"Good Location, Good View"

4
10/04/2016

Staff were very helpful, provided early check-in and late check-out, saved storing baggage. Lent transport card, saved money. Room was spacious and had a view of the bay. Hotel was close to the Little Italy area and Saturday Market. Also close to the Bay and the Gaslamp area.

"Good location, friendly staff, breakfast blah!"

3
08/04/2016

This hotel is in a good location for walking to multiple downtown locations. We had a 10th floor room with a great view of the Star of India and the bay. The room was plain but clean and the beds were comfortable. The staff were friendly at the front desk. The shower was terrible! No pressure and the temperature fluctuated so greatly you would almost get scalded. The pool area was slightly below average. The pool was over chlorinated and the hot tub definitely needed cleaning.The train tracks near by could be noisy at night. The free breakfast was not good, luke warm sausages, hash browns and scrambled eggs were down right gross. The blueberry muffins and coffee however were good. The restaurant staff were friendly as well. The wi-fi was also not fantastic. Overall you get what you paid for but definitely room for improvement.

"Great Location"

4
07/04/2016

My daughter and I had a room with 2 queen beds on 5th floor. The location is great, we could walk to the Bay, Little Italy etc.. Breakfast was included at the Restaurant next to the Hotel. Staff were particularly helpful and friendly. Considering the Hotel location, it was very quiet. We were able to use a suitcase trolley to take our luggage to our room.

"stay at Best western Bay"

4
01/04/2016

Nice & comfortable stay. well located in downtown and centrally located . walking distance to Bay,Little Italy and a few blocks from Gaslamp district and seaport village. Staffs were pleasent and pretty helpful.

"Great Location!"

5
26/03/2016

This motel is in a great location for heading out to explore all that San Diego has to offer. We were less than a mile from the USS Midway Museum and only a few minutes from Mount Soledad. The motel was very clean, staff was helpful, and the buffet breakfast was quite tasty. There were some great dining options within walking distance also.

"Good choice in central location"

4
25/03/2016

Comfortable clean modern room. Location is in walking distance to Little Italy, tour bus, trolley, etc. Friendly staff. Free breakfast bar is next door in restaurant and is the nicest I have seen. Very pleasant stay.

"Nice hotel with good location"

5
25/03/2016

Nice and comfortable hotel in a very good location. Bay and Italian district is close, lovely things to see within a short walk e.g. harbour, U.S.S. Midway, Star of India. Breakfast was provided. This hotel was value for money.

"Perfect location, comfortable quiet room."

5
25/03/2016

This was a very affordable, comfortable hotel in a great location. Originally we were going to stay in the Old Town area but decided we wanted to be able to walk to some main attractions. We were so glad to have booked this hotel as you could walk to the waterfront, Gas Lamp Quarter, Little Italy is round the corner and the tram is 5 mins walk away. Our room was lovely and quiet, could not hear any noise from surrounding rooms or corridor. Breakfast was all you needed........didn't use the pool but looked ok. They provided a free transfer from the airport and took us to the car hire location when we left. Good free WIFI.

"Good Value"

4
25/03/2016

Almost in Little Italy and 10 mins walk from the Gaslamp Quarter this hotel is ideally situated. Also it is only 40 mins walk from Balboa Park. This is a good clean no frills hotel that I would recommend to anyone. With breakfast part of the deal I won't fault it. The lounge bar is too utilitarian for my taste but it is reasonably well stocked and quite cheap.

"Great Location to many sights"

4
23/03/2016

Hotel was clean, roomy, beds very comfortable. Location was within walking distance to the wharf, Little Italy & many nice restaurants and local pubs. The down side is, the hotel charges $18 per day to park in a garage next door.

"Great value, solid accomodations and good breakfast"

4
23/03/2016

We were there for a large meeting held mostly at the Convention Center and the Marriott Marquis, about a mile away. Walking worked fine and we also used a shuttle bus from the meeting that picked up at a Westin hotel four blocks away. The front desk nicely arranged our 6 AM departure to the airport. The important Internet worked fine and things were neat and clean and in good repair. Not a luxury hotel but we didn't need that.

"repeat customers"

5
23/03/2016

this hotel recently completed a remodel of lobby, pool, exercise etc. looks great. The restaurant has a varied menu and the quality has been consistent over the years we have stayed here. Location is handy to most areas one would wish to visit in San Diego

"Perfect stay"

5
20/03/2016

This hotel was a pleasant surprise. The room was nicer than expected, with a comfy bed, chair, mini fridge, decent bathroom, great view, and overall quiet stay. It is within easy walking distance of bayfront attractions, Seaport Village, Little Italy, trolley and ferry terminals, and restaurants. The drive to Coronado, Balboa Park and attractions near Mission Bay is quick and easy, making it a reasonable home base for tourist activities . A decent free buffet breakfast is included. Wifi worked well. Staff were friendly and helpful. Overall a good value and nice property.

"Vacation Getaway"

5
20/03/2016

This is a Great hotel! We totally enjoyed our room and the great view of the bay and the night lights! Breakfast in the morning was very good with options of a hot breakfast or a continental breakfast! We were in walking distance to Seaport Village and other attractions. We had a wonderful stay at this hotel! The room was very nice and the staff was very professional and ready to help with any needs.

"Great location, lousy water temp stability"

3
20/03/2016

Love the location of the Bayside Inn, San Diego. Within easy walking distance (a few blocks) of Waterfront Park and the Bay Front. Would probably stay there again if in San Diego. The hotel is a basic mid-priced lodging, clean and fairly quiet. The problem we had was with the water temperature in the shower. It fluctuated between very hot and quite cool. Had to turn the temperature to cool to keep from getting possibly scalded. Would have rated the hotel 'very good' if not for the water temperature problem.

"Great food but please stop bringing the check with the food - it's so rude!"

5
17/03/2016

Our waitress Marlene is marvellous and I hope the restaurant appreciates her. The steak was great too. But we were the only guests in a huge restaurant and yet someone brought the check with the steak. Why? This is an indication that they want to move the guests along. We weren't even asked if we wanted another drink or a desert. If the restaurant had been full it would have been understandable but we were the only two guests until near the end when a single male guest appeared

"excellent accommodations"

5
14/03/2016

This is a great hotel near Little Italy; walking distance to restaurants and shops. Breakfast included makes for a convenient way to start the day.Recent remodeling is a great improvement. and has a modern touch.

"Good value"

5
11/03/2016

The room was comfortable and well-equipped with fridge, full bath, balcony with sea view and reliable wi-fi. TV was poor but I noticed that the cable TV company was hard at work installing equipment on other floors, so I assume this is being addressed. Service was excellent. Receptionists were super friendly and helped us out with our few questions. They also knew the area well, which is not always a given in many other hotels. Breakfast was a bit unusual but good. You have to leave the hotel and walk 20 metres to the next building. The breakfast buffet catered to all tastes and staff worked hard to keep the area spotlessly clean. All parts of the breakfast buffet were constantly replenished.

"Small but comfortable"

4
09/03/2016

The location is excellent. We walked everywhere except the ferry ride to Coronado. The breakfast was the standard items but with little extras not offered. The beds are comfortable but there is nowhere to lounge.

"Average business hotel"

3
06/03/2016

This is an average business hotel in downtown San Diego. It is handily placed for the local maritime attractions. Breakfast was included in the room rate and again was average. So if you are on a budget then this is a decent hotel and if you are not then why would you stay here!

"Excellent hotel when staying in downtown San diego"

5
01/03/2016

We would definitely recommend this hotel in downtown . The rooms are quite spacious with very comfortable beds and the very pleasant housekeeping staff keep the rooms spotless each day . In fact all the staff we came in contact with were most welcoming, friendly and knowledgable and a credit to Best Western. There is a free breakfast buffet which is a great plus to have before a day sightseeing and the staff there are also very pleasant and friendly. If you don't want to hire a car it is situated within walking distance (if you enjoy walking ) to the Harbor, little Italy , gas lamp quarter and Horton shopping plaza . We would most definitely stay here again on our return to San Diego .

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn. We appreciate the time taken to provide a review of your stay with us and are pleased you felt it was an excellent stay. Our housekeeping team works hard and takes pride in their work so we are very thankful for your acknowledgment of their efforts! We hope to have the opportunity to welcome you back and thank you for recommending us.

"When in downtown San Diego"

5
28/02/2016

The Best Western Plus Bayside is the perfect location, just a couple blocks from Little Italy, a couple miles to the zoo and Old Town. Two blocks to the Bay, The hotel is very clean, we had a king bed and it had one of those thick mattresses, i slept like a baby. It was quiet even though it is only a couple blocks to the train, we never heard it, We were on the bayside and what a view!! Your can have your choice of city view or bay view, we have done both and both great. I had preferences for the room and the staff met all of them. Great staff, always smiles and hellos. We did enjoy the complimentary breakfast and once again, great staff there, smiles even early morning. We like the Best Western Plus Bayside and when we are in Sam Diego that is our home.

"Great location, clean rooms and attentive staff"

5
27/02/2016

We got to this hotel blindly from Priceline name your own price tool and were fortunate - we got an excellent price on a centrally located hotel. The staff was very friendly and helpful throughout our stay including moving us on the 2nd day to a better bay view room, late check out, etc. We were walking distance to most things we wanted to see (albeit a mile to 2 to cover waterfront and Gaslamp) so easy to park ($18 a night which seemed reasonable to us given the price we paid for the room) and leave the car most of the time.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your staying with us at Best Western Plus Bayside Inn. We appreciate the details provided in your review and are pleased you felt it is an excellent price on a centrally located hotel. We appreciate your acknowledgment of our staff as helpful and friendly. We look forward to welcoming you back should you travel to San Diego in the future.

"Excellent Choice!"

5
26/02/2016

I have stayed at this hotel before. They have stepped it up! It was a good value before and I was more then willing to stay again. This is better then most 4 star and some 5 star hotels I have stayed at.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn and for your feedback about us stepping it up, we are always looking for ways to enhance our services. We are so thankful for your kind words about us being better than some 4 & 5 star places. We hope to have the opportunity to welcome you back soon!

"Best Western Plus Bayside - great location"

5
26/02/2016

This is an amazing location for anyone wanting to head to SanDiego. It's right in the heart of great food, walking distance to shopping, eating, and entertainment. The Cab right to SeaWorld was only 20 dollars, cab from airport was only 15 (les than paying for the shuttle) and for us, this hotel and location met all our expectations.

"Alternative To Convention Center Hotels"

5
21/02/2016

Stayed at Bayside Inn as an alternative to the San Diego Convention Center hotels and their much higher prices. Average convention hotels were around $350/night I paid $178.Be prepared for cab ride or for about a mile walk; I choose the walk, suggest to do it along the shore, lots to see and places to eat. You'll walk right past the historic Midway carrier.. allow time for a tour. THE HOTEL: Room was great, nice view 14th floor and include free breakfast. Their dinner menu is fine in a pinch but I preferred the Little Italy Restaurants 2 blocks down the street. Staff was very helpful and included pick-up and drop off at airport. Overall clean hotel great staff/stay.

"Extended Stay"

5
21/02/2016

We stayed 16 nights and had a wonderful experience. Employees are friendly and helpful. The hotel is cleaned continually in all areas. Our room was comfortable and clean. We were told some updating will begin soon for the rooms. Complimentary buffet breakfasts were a great service. Rates were less than other area hotels. Great Stay!

"Great Stay!"

4
18/02/2016

We really enjoyed our stay at the Bayside. It was great to be able to walk a few blocks to the heart of Little Italy. We could see the bay from our window, which also faced the pool. Because of the shape of the hotel, the noise from the pool floated up and was a bit annoying , even with the slider closed. I would request a non pool side room next time. Sunday evening was much quieter and we were able to use the hot tub with no other guests! The breakfast included is located a few steps from the front door and is more than adequate to start the day. The usual fare of eggs and another hot item, drinks, rolls and muffins, cereal etc. The room was clean and the bed very comfortable and we would certainly stay again.

"Comfortable hotel, good position"

4
15/02/2016

I've been in this hotel during a business trip in San Diego. The hotel is comfortable and clean, with spacious rooms, private internal parking and a (very) small swimming pool. The personnel is friendly and takes care of your needs. The hotel is located at 10' walk from the seafront and from the Little Italy district. Ask for a room at the upper floors, on the west side of the hotel. You'll have sight of the bay from the window. Breakfast is fairly good, with sufficient variety of food. Fridge available in the rooms, but no minibar.

"My experience at the Best Western Plus in San diego"

4
09/02/2016

The room was clean. the night and early morning view of the city from the 12 floor was very appealing and relaxing The staff were very accommodating. The indoor pool and hot tub can be used comfortably the year around. It's just a short walking distance to Little Italy and delicious restaurants. It is a quiet place to stay.

"Clean and comfortable"

3
09/02/2016

Typical Best Western. Very small lobby. Ice on every third floor. No reading chair. One-cup coffee maker. Location was good--near Santa Fe Depot (train station), little Italy (great restaurants) and harbor.

"Pre-cruise Stay "

4
08/02/2016

Had two rooms with family prior to a cruise. Well appointed rooms with a great view of the bay. Great location - walk to bay attractions. Restaurant in hotel closed on weekends but breakfast provided with a short walk. Hotel provided transfer to cruise ship. Friendly helpful personnel.

"Nice views of the bay"

4
08/02/2016

Enjoyed our stay at this san diego hotel. We're in town for a convention, this hotel is a long walk from convention center or a nice short ride on the trolly. We had a room on the top floor looking towards the bay, and the view from the balcony was spectacular. Updated rooms and modern lobby. Good hot breakfast included at the resteraunt. More reasonably priced than hotels close to convention center. One of the better best westerns I've been to.

"San Diego Trip"

4
26/01/2016

I would highly recommend this hotel it is located close to all the things to do and see in the downtown area, especially the Maritime Museum and the USS Midway.. Very close to the airport there is free shuttle to and from the airport. The hotel is located within walking distance to all the bus and trolley stations.

"Good base"

4
25/01/2016

Stayed for four nights. Room was basic decorated- probably could use some updating- but this wasn't a problem. Cleaned really well with great amenities, full fridge in the room with microwave. Theres a pool and a tub downstairs and the staff at the front desk are really helpful, we also used the shuttle to get to the Amtrak with all our luggage. The hotel is in a good location for Little Italy which turned out to be our favourite place in San Diego. There are plenty of great restaurants and bars there and it felt a very safe and clean area to walk around at night.

"A great jewel in San Diego"

4
20/01/2016

I was very pleased with the hotel, great central locale and with the a tram pass we were able to go just about everywhere. The staff were friendly, the rooms were clean, and you couldn't beat the short walk to great food.

"Tourism Development Associate"

5
18/01/2016

Had a great stay, clean rooms, nice view, walking distance to the Maritime Museum, USS Midway, Little Italy, and the historic Gaslamp Quarter. Our flight wasn't leaving until later in the evening, so we left our car at the hotel garage and did a little sightseeing. Thank you to the staff for accommodating us, even after we had checked out. Will definitely stay again.

"Goog location"

4
17/01/2016

Located Downtown and nearby the Gaslamp quarter (10min on foot). Big rooms, big bed, view on the See and well equiped. Good for families with kids, because some rooms are communicant. Pool, jacuzzi, fitness room and restaurant. Free Wifi and computer at the Lobby. Good quality-price ratio.

"Perfect location if you are footing the bill."

4
16/01/2016

For tourists or business people paying their own bill, the location is perfect. 1 block from Little Italy, 6 blocks from Gaslamp, 5 blocks from the waterfront, 3 blocks to the transit system. 6 minutes to the airport rental car center. Combine that with free wifi and breakfast and its hard to justify the more expensive chains. Ok, the carpet is in serious need of replacement and the room furniture is dated, so bring your slippers and get out of the room anyway!

"Business Ready"

5
15/01/2016

Comfortable rooms with great work desk and reliable WIFI. Room service is fast and the food is well prepared, priced right and tasty. Centrally located to the downtown area and close to the Gaslamp Quarter and Little Italy, you cannot find a more reasonable and comfortable hotel for the business traveler.

"HAD TO FIGHT TO GET A DECENT ROOM"

4
14/01/2016

Had never stayed in Downtown, or really spent a lot of time in San Diego. Was visiting my Family at the 5th street Marina nearby. And were here for the USC holiday bowl game. Now the hotel is a high-rise. I wanted a nicer view. The filipino boy, in the afternoon, tried to stick me on the 2nd floor! (its 14 floors) He claimed" We have no other rooms" well....after a few minutes, mysteriously he found one. On the highest floor. Patronizing game-player! . The room was very nice: well appointed, well lit and a Mini-balcony. (no furniture) Nice chair. comfortable bed. I found it annoying how the maid intentionally left a "maxi pad disposal bag" on the toilet tank. when she knew only a male was in the room! She did that intentionally. Their "included" breakfast? not tasty. , and the room was overfilled. With so many San Diego hotels? This one is not worthy of a return. Although I really liked the room. Just not being "jack'd around" at check in, by some "hospitality novice". c'mon now!?

"Accessible to Everything"

5
13/01/2016

We are staying in Palm Springs and had to bring our son to San Diego to drop him off for his flight. We decided to stay a couple of nights in San Diego before that. This was a great choice for a place to stay. It has the expected standard of quality for a Best Western. It was close to everything. Our son could walk to the Gaslamp District for the evening. We were able to walk to Anthony's Fish Grotto for dinner. My son and I also walked back from Seaport Village. The beds were comfortable. The patio door could be opened for fresh air and the balcony was big enough to stand outside. I'm not sure I would bother with the $10 extra for the bay view. It's quite tiny and if you're out most of the day not really worth it. The pool and hot tub looked lovely. Breakfast was good enough. It looked like you could order off the menu if you wanted to pay but the included food was pretty good.

"Cruise vacation"

4
12/01/2016

Hotel was clean. Some confusion re early check in @ 1:30 pm was told rooms not ready til 3 pm, however many rooms were available. After discussion a room suddenly was available. Upon return from cruise early check in was available. Good location in downtown San Diego

"Great Place - Close to Beach"

4
07/01/2016

This was a great place to stay, close to everything - Little Italy, Seaport Village, beaches. Only issue we had was hot water regulation in the shower and restaurant did not stay open very late. Other than that a great place with low parking cost!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for choosing to stay with us at Best Western Plus Bayside Inn during your trip to San Diego! We are pleased to receive your feedback about our great location and the water. Please except our apologies for the regulation difficult you experienced with the hot water, we are grateful for the information so we may look in to enhancing our guests' experience in regards to this. We are glad you felt our parking price is low.

"Great location!"

5
31/12/2015

We loved the hotel's location, close to the waterfront, the Gaslamp district, Little Italy, Balboa Park, the Zoo... Great location! Parking was $14 a night but it was very convenient, in and out privileges and space. Breakfast happens in an adjacent restaurant down the street. One of the days we stayed there it was insanely packed and we had to wait 15 minutes to be seated. The other day it was fine. Room service was great, the pool was superb, the view was amazing from our room, and it was ultra clean. Will repeat no doubt!

"Just what we wanted"

5
21/12/2015

We stayed here for 2 nights whilst travelling between the UK and Hawaii and found that it was just what we wanted. A quick phone call from the airport and the free shuttle came straight away and picked us up. Check in was swift and staff very friendly. Our room was clean and very comfortable and had everything we expected. The hotel offered a free and sufficient breakfast service. It is very well situated a couple of blocks from the Santa Fe railway station and the Ocean front promenade, with all its attractions in easy walking distance. It is also at the entrance of Little Italy with all its restaurants, so plenty of eating options on your doorstep. We found a lovely little restaurant right across the road, which was very reasonably priced and very popular with locals. We had a very enjoyable stay here and would highly recommend this hotel as a very good mid priced option Jin a good location. We would certainly stay here again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn. We are pleased that you enjoyed our proximity to Little Italy, the Sante Fe train station. Thank you for your feedback about our friendly staff and how comfortable and clean your room was. We look forward to welcoming you back!

"Good location"

4
16/12/2015

A good location just a short drive from the airport and and within easy walking distance to the cruise terminal. Free collection service from the airport to the hotel and, if required, the cruise terminal. Rooms are classically American with dark wood but roomy, clean and equipped with a coffee maker. The restaurant is about a 100 yard walk from the hotel but you have to go outside. Staff friendly and helpful. Good value if booked in advance and includes a Continental breakfast.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us at Best Western Plus Bayside Inn. We are pleased you had an easy walk to the cruise terminal which we also offer complimentary shuttle service for and we thank you for sharing details about this service. Thank you for your feedback about our friendly staff and how clean your room was.

"Ideal location comfortable hotel "

5
15/12/2015

We stayed for seven nights in November. Having visited San Diego previously we knew we wanted to be close to the waterf and the trolley system. We literally could not have chosen better for the trolleys. We could see the Santa Fe depot platform from our room and little Italy station was across the street and one block over. The whole waterfront was a five minute walk too. Really this is such a good location. We had a room on the twelfth floor with an amazing view of a part of the bay. We could watch the lights come on in point Loma. We also had fun watching the reflections in the huge building opposite. The planes coming into land at the airport did seem very close from our balcony. As we were close to the airport we were aware of plane noise for the first couple of days but we adjusted and barely noticed it by day three. We did have an office building next door which was harder to ignore as we would wake up look out and be in very close proximity to people working next door. I found that slightly difficult but not enough to make me want to give up my view. !!! Our room was pretty standard for this type of hotel. Nicely decorated, very clean with a small but adequate bathroom. Towels were lovely and fluffy and the water was always hot. We didn't need any more than that. We had the usual two huge beds. Coming from the UK we always feel we would prefer just one bed as that's what we're used to but again it wasn't an issue. Beds were comfortable and we certainly slept well. We really liked our room it was very useable for our needs. We had places to store our cases and plenty of wardrobe and cupboard space too. There was a coffee machine. The one item in not keen on as it takes too long to make two coffees. I would always prefer a kettle so I can simply buy a jar of instant coffee but that's my personal preference. A fridge and a microwave were in the room too- both very usefu to have . Breakfast was included and was located in a separate resturant at the end of the block. There were enough choices to please most people . Plenty of options . Cereal , yogurts toast etc plus there was always eggs and sausages in the hot trays. Some mornings there was bacon and others there were potatoes. We were happy with the options and the staff in the resturant were all lovely. The staff in the main building were lovely too. Not at all intrusive but definitely there if we needed their help. Nothing was too much trouble and they were very polite always. Our main aim in booking this hotel was its location. We had no car while visiting and were easily able to walk everywhere. From the Gaslamp to the whole waterfront we were never too far away. We used the trolleys most days and couldn't have asked for a simpler way to travel. Being so close to the stations meant no long walk either to or from. Eating out was so pleasant too . little Italy is fabulous for food and being so close to us we did eat there a few times. We also visited the wonderful farmers market there too. If you're in the area on a Saturday morning it's definitely worth a visit. Lots of vendors selling not just food but also great crafts. I loved it and spent a couple of happy hours browsing around. I met some lovely traders and everything was beautifully displayed. We love San Diego, for itself but also for its great transport links up the coast with lots of stopping off points along the way. Having discovered this hotel we would definitely return any time we visited because for us it's a nice comfortable base for our adventures at a great price point

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to review your stay with us at Best Western Plus Bayside Inn. We are pleased to receive your detailed feedback and are happy that our location was very beneficial in so many ways. Thank you for explaining how easy it is to walk to all the wonderful places like Little Italy, the Gaslamp district and the bay. We appreciate your feedback about having a kettle for hot water and thank you for taking time to let us know how this would improve your stay. We are glad you enjoyed the view of the bay from your room and we thank you for your feedback about our friendly staff. We look forward to welcoming you back should you travel to San Diego again!

"Would stay there again"

5
15/12/2015

The hotel was clean and decorated nicely, the staff was friendly and the breakfast was much better then I expected. Anything that I needed was available right at the hotel which was nice. I would recommend this hotel and I would stay there again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for choosing to stay with us at Best Western Plus Bayside Inn during your trip to San Diego! We are please you enjoyed your stay with us. We are thankful for your kind words about our friendly staff and the complimentary breakfast buffet. Thank you for recommending us… we look forward to welcoming you back for your next trip!

"Nice Stay for Half the Cost of the Convention Hotels"

4
13/12/2015

Came to San Diego for a conference and all the hotels near the convention center were either booked or were charging $350 per night or more. We found the Bay side inn on trip advisor for less than half of that. The walk to the convention center is about 15 minutes. The hotel is not top tier, but no one in our party of nineteen complained. Everyone liked the rooms and views; we were on floors 15 - 19, with both city and bay views. Front desk staff were pleasant and helpful. The free breakfast was sufficient, but go early if you can, because the do run out of items. The self parking stalls are some of the smallest I have ever parked in, so the smaller your car the better. All in all, they do not offer all the amenities of the "big name" hotels, but we had a nice stay for half the cost.

"Great place to stay!"

5
13/12/2015

It is near Little Italy and a few blocks from the waterfront! Good service, clean well appointed rooms. Helpful staff, and the breakfast was super. Would recommend highly! Great location! We stayed two nights and will for sure go back!

"Comfortable and great stay"

4
12/12/2015

Service was quick and profession. Room was clean and comfortable. Highly recommend. Stood there for a conference and was very well satisfied. close to stores and restaurant. Beds were comfortable with your own balcony. Great

"Great Hotel"

5
08/12/2015

This Hotel is within walking distance of so many attractions, restaurants, cruise ship terminal etc. The beds were so comfortable, the rooms were spacious and the staff did everything to make our stay unforgettable. The room came with free breakfast which was fantastic - buffet style and something for everyone. We would definitely stay here again.

"Modern, clean, comfortable, walkable to many fun areas"

5
02/12/2015

Easy to walk to Little Italy, downtown, Gaslamp Quarter, waterfront, Balboa Park, etc. from this location, especially if you like longer walks - but there is a tram or trolley right there as well. Lots of fascinating and lively areas to explore. San Diego has one of the larger homeless populations in the US, however, so you will see very many people living on the streets. Hotel staff was pleasant. We didn't like that they charged for parking in their structure. Were pleased that they accommodated a late checkout (even though it meant having to call for it in the morning - which I hate because you don't know if you'll be able to relax or have to rush, but at least they said yes). Bed was very comfortable, room had sliding doors leading to a tiny balcony. Didn't take advantage of pool or restaurant. This is our second stay here and we will definitely return. Note, if you arrive late in the evening but want to buy cocktail supplies for your room, none of the many surrounding 7-Elevens sell alcohol of any kind and there are no other corner stores. You have to go to the 24-hour Ralphs Grocery store at 101 G Street. Another note: check out the Spruce Street suspended bridge.

"Ideally located, terrific staff and wonderful breakfast"

5
30/11/2015

Absolutely phenomenal stay in this lovely 13 story hotel. We were on the 10th floor with a view of the bay and Little Italy. The bed was comfortable and the sheets and pillow cases were soft. The small balcony doesn't have chairs. The room has a tall refrigerator and a microwave. The outdoor pool area with a Jacuzzi is in the inner courtyard and has comfortable lounge chairs. We can't say enough about the helpful staff. Everyone in the restaurant for breakfast was beyond accommodating and the breakfast was ample and tasty. Secured indoor parking is $14 per day but there is a free shuttle to and from the airport and the trolley is a two block walk towards the bay. You can get to all attractions with the trolley except for the Safari Park in Escondido and the small aquarium in La Jolla. We highly recommend this hotel.

"Fantastic Vacation!"

5
30/11/2015

The Hotel is fantastic. We used the pool and hot tub, the restaurant, everything was wonderful. We accidentally left a stuffed animal and they found him and are sending him home. You will not be disappointed. Even the non water view was still a good one.

"Bravo.."

4
27/11/2015

We stayed here for two nights for an event downtown. This was ideal location to walking all around the Embarcadero, Little Italy, Gas Lamp district and the waterfront. There are many food and drink choices nearby so a car is really not necessary if you don't need to venture out of those areas. The hotel rooms were spacious, up to date and very clean. The pool area is outdoor but in the middle of the hotel so it seems indoor and you don't feel the weather as much. It was a nice pool with a jacuzzi, towels and a vending machine nearby. Plenty places to sit and relax around the pool. The breakfast was included in the room and had items such as pancakes, eggs, sausage, fruit, cereal, juices etc. Plenty to find to hold you over until lunch. The staff all around were very pleasant, professional and eager to help. Didn't give a 5 star only because to charge for parking I feel is never in the best interest of a hotel, no matter where in town it is. The parking was $14.00 a night, not terrible but $28.00 more dollars to park my car was not a charge I thought was necessary, it is a service that should always be provided to a hotel customer. There is really nowhere around this hotel to park for free and walk so it's really not a option. Overall good, would return in the future.

"Comfortable and convenient"

4
26/11/2015

We stayed one night at this hotel following a cruise and had no real issues. We were surprised to find our room available mid-morning following debarkation from our ship and were delighted with the large, comfortable space following 10 days in a rather small cabin. The hotel is a short distance from the cruise port (not close enough to roll your bags mind you) and is within an easy walk of Little Italy. Our room was bright, modern and clean and had a partial view of the harbor. Beware that room costs can be on the high side and appear to be driven by the size and number of conventions in town. Unfortunately, there was a big one on when we were there so we paid what we would normally pay for much more luxurious accommodations. The buffet breakfast was served at the restaurant next door and was (as is usually the case with Best Westerns) quite substantial and enjoyable. Also, the hotel offers a convenient airport shuttle.

"Booking nightmare"

2
25/11/2015

after booking on line w/ trip advisor, paid for my room, received a confirmation receipt. called hotel "day of" to confirm - sorry, "we don't have a reservation for you". after 20 minutes on the phone, and 1/2 hr w/ trip advisor, i was assured, all was taken care of and room would be ready, ask for moises. arrived... "no reservation". moises had no clue who i was and was told they were "booked". after contacting trip advisor again, they "found" a room. gave them my credit card to charge for parking $14. next day, checked my credit card statement (though i never signed anything or was given a receipt) saw that i was charged double for parking and charged AGAIN for the room. still waiting on a credit back to my card, after a week later. though the room was clean, and great location, zero customer service - never a "thank you", "sorry for the inconvenience", upon checking out, not a "thanks for staying with us".... i'm possibly the exception here, i stayed here based on the other reviews... I will not be back.

"In the center of it all."

5
23/11/2015

The Bayside Inn was a great stay, with excellent accommodations and friendly staff. The location is conveniently located to everything! Nice views and in the center of it all. Great restaurants and live music within walking distance.

"Thankful to find a hotel that actually had smoking rooms."

5
20/11/2015

Having spent many hours looking for rooms that allowed smoking on the balcony ,patio , lanai for a 2 week sweep thru Hawaii and San Diego, it was nice to find a hotel with smoking room spelled out in the website. I generally don`t smoke in the room with my girlfriend but think it is ridiculous to require someone to dress and go down and walk sometimes totally off the property to smoke when there is patio. That is their privilege but defining the limitation clearly and spelling out on there website would be helpful. Even using TripAdvisor which does it`s best to spell it out was painful.

"Deja Vu All Over Again"

5
20/11/2015

I had forgotten that I stayed at this hotel before. It' was a great place before and I believe has gotten even better. The staff gave excellent service and everyone was friendly and helpful. Last time my view was of the city and this trip I had a room facing the bay. Both ways are beautiful. The location is convenient for seeing downtown and very close to the airport. The free airport shuttle is a big plus.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn. We are pleased you enjoyed the view of the bay as much as the downtown skyline. Thank you for taking time to share your experience!

"Nice hotel and view"

5
19/11/2015

Good value and nice room. Excellent view of the water from our room. Comfortable bed. Breakfast was good but not great. It met expectations for this type of amenity. Easy walking distance to the events I was attending as well as many great restaurants.

"Not "Best" Western"

2
18/11/2015

The rate was good, but I'd have paid more for a room that did not have patio doors whistling wind through them and a TV and remote that worked properly. Planned power outage during an entire night was acceptable and hotel did decent job of giving out flashlights and glowsticks, but did not tell us hot water would off in the morning. Restaurant did not honor breakfast vouchers toward an off the menu option even though value of breakfast buffet was listed on coupon. Excellent bed - one of the most comfortable beds I've slept on in a hotel recently. Also, great location near little Italy - lots of fun restaurants and bars.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us at Best Western Plus Bayside Inn. Please accept our apologies for any confusion about the breakfast and the TV remote difficulty. Our vouchers do not list a price or value because we give the buffet for free and specialty items from the menu are at an additional cost so we invite you to contact us directly to address your concerns. We apologize for any inconvenience caused by the cities electric company SDG&E shutting the power down while they were making enhancements in the area. We are pleased you felt out bed is one of the most comfortable you have slept in and that you enjoyed the location.

"excellent hotel"

5
18/11/2015

This hotel is excellent. We had a room on the top floor overlooking the bay. Even with a little rain it provided a wonderful view. The lights on the street were a nice addition to the experience. To go to breakfast entailed a trip outside but breakfast was very good.

"Great weekend getaway "

4
15/11/2015

I booked this hotel a night in advance, using my hotels.com app. I was looking to stay in Gaslamp, but not willing to spend $200+ on a room for just one night. So this was the next best thing. I was pleasantly surprised! The location was awesome! Just a few short steps away from little Italy, which I had never been to before! Outstanding for in little Italy and great atmosphere. The hotel is also walking distance to ballast point brewery! It was a bit of a ways walking into Gaslamp but I didn't mind. Uber ride out of Gaslamp was about $5! Easy! Rooms and breakfast provided was great! I would stay here again in a heartbeat! Also can see the ocean from the street, all around great experience!

"my favorite san diego hotel"

4
14/11/2015

very clean, lovely large room, comfortable and very helpful and courteous staff. Last time I stayed at this hotel, about a month ago, I sustained an accident at the San Diego Airport....and arrived all bloodied up and needing stitches at the hotel. When the staff saw me they sent me up to urgent care....I really needed that assistance. They were so very kind and caring. The shuttle man took me and picked me up when I was all sewed up. I will always remember their thoughtfulness.

"Great location for pre-cruise"

5
11/11/2015

We stayed here before we left for a cruise. It was a great location. We went to Little Italy for dinner, about 2 blocks. When we checked in the front desk was so helpful, they told us about the Farmers Market in the morning in Little Italy, so we walked over, and it was great. Hotel is clean and the city view very nice. When we checked in everyone was very nice. We did the park n cruise and setup our time for the shuttle when we checked in. We parked the car at the hotel, which has covered parking. The shuttle was on time. Upon our return we called the hotel anywhere taken back to the hotel to pick up our car. This is just about 4 blocks from the cruise port, so we walked down there in the evening prior to our departure. I would recommend staying here.

"Chicago Bears vs Chargers Trip! Nice Location"

4
11/11/2015

A group of us (4 guys) needed a place to stay for a guys weekend/Monday Night Football trip. We wanted something close to the trolley making it easy to get to Qualcomm Stadium and at the same time close to restaurants, bars and other attractions. This hotel was perfect in that it met all of the requirements for a much better rate than some of the much larger chains downtown. Easy access to Little Italy, harbor area, Gaslamp Quarter for nightlife and the convention center. There is also a Rite Aid nearby for convenience items and snacks. We had 2 double rooms on the 9th/10th (1003 and 901) floor overlooking the Bay. A nice view. The room was what you would expect in a hotel room. 2 double beds, flat screen tv, mini fridge and microwave, the individual coffee maker which came in handy after the late nights we had. A small balcony to step out on just to take in the view and air, but it wasn't large enough for anything other than standing. The lobby area isn't very large like some of the big hotels, but it does include some couches and chairs for sitting and I believe there were 2 computers for guests to use. Breakfast is included with the stay here, also a plus. It included scrambled eggs, sausage or ham depending on the day, pancakes or potatoes, various other pastries, bagels etc...with your juice, milk, coffee options as well. One morning they didn't offer pancakes and my brother asked and the waitress went and had 2 large pancakes made for him. The restaurant also offers dinner, but were never around to try it or the bar out, so I can't comment good or bad about it. I almost forgot about the free shuttle to and from the airport. After we landed I contacted the hotel regarding having a shuttle pick up and Daniel arrived within 10-15 minutes and also provided us with some tips about places to eat and getting around the area. Overall a nice, clean hotel in a good location. No complaints .

"Night in San Diego"

5
11/11/2015

We arrived before check in but was able to check in early. There is a parking garage onsite that cost $14.00 per day which was reasonable and quick. We were on the 14th floor with a fantastic view of the bay. Wifi and breakfast were free, room was clean and well appointed with a fridge and microwave. Short walk to the waterfront or public transit, location was good. At checkout we were able to leave our car in the garage as we wanted to sightsee for a few more hours and this was no problem with the hotel. Would definitely stay here again when in San Diego.

"Great location"

4
09/11/2015

Just arrived, yesterday, 8 Nov. Hotel just 10 minutes from the airport. Called them and shortly after the courtesy bus arrived and took us to the hotel. Asked for a "bay view" on a high floor and they have accommodated us. Little Italy. Just a few steps away where we had some great food and met some interesting people from Nashville, who were kind enough to provide us with some insight into the next leg of our tour. Having a great day and only the second day!

"Our Annual Trek"

4
09/11/2015

My wife and I have used this hotel every year for the past 5 years as our stopping and starting place on our annual trip to have our medical check-ups. Each time we have been very pleased with the location, service, quality and price - and it just gets better. See you next year. Blessings

"A VERY enjoyable stay at Best Western Bayside"

4
05/11/2015

Stayed at the hotel for 7nights on Oct28-Nov4, 2015. This is my 1st time staying at a hotel in San Diego downtown and all I had to vouch for the hotel was the reviews here in TripAdvisor. And I am NOT dissapointed :) There are nearby food options and convenience stores so its easy to eat or buy something. The purpose of my stay is for vacation and familiarize myself with San Diego for a possible next visit. I did stay some days indoor solely at the hotel so I am able to really appreciate what the hotel had to offer. And my review as follows: Reservations: I booked directly thru Best Western website. The online booking itself is straightforward, secure and accurate. Everything was booked online on my end as far as selection of room and booking. Prior to that I really did check the site on how the rooms looked liked and amenities included. There was a promo rate on the website which I availed. I received confirmation of my booking and called the hotel directly after a few days to confirm if my reservation did came thru (yep, I'm paranoid at times when it comes to online booking, I always want to be sure I dont end up gawking at the hotel lobby over a missing reservation) Happy enough to say, my reservation is indeed recorded and accurately booked. No hassle! Rating: Excellent for both Bestwestern online site and Best Western Hotel reception the accurate reservation and confirmation. Check-in: Check-in was a breeze, my reservation was recorded and available. I was asked my creditcard for swiping (the hotel didnt charge upfront, but likely kept on file for immediate charging on check-out). I was issued a room key, given vouchers for free breakfast and 15% off for dinner at the restaurant. I actually had 3 room changes: the 1st one given to me was a twin room so called the FrontDesk about it and was given another room at the 6F. It was okay except I wanted a higher view and later asked again FrontDesk if possible to get another room on a higher floor. What can I say, they accommodated my request and got me a room on the 12F. I know its a hassle but I really do appreciate the hotel's consideration for their guest's requests. Rating: Excellent x10! Nothing really to fault on check-in; the minor issue of issuing a twin room is nothing compared to the accommodation oh the hotel to transfer me to a room that I preferred. Special thanks to Shiela (I hope I got her name right for accommodating my requests!) I didn't get the name of the guy who was on FrontDesk too, but I couldn't have been more at home--everyone was polite, courteous to all inquiries and will make you feel comfy. Actually, everyone I talked to at FrontDesk was friendly. Room: One more thing I liked with this hotel is that the room is as what it shows in the website pictures! I hate to be misled into something that's not and I'm glad to get a room that is what is advertised and stated in my reservation. Its quite spacious in my opinion. The room is CLEAN! :) And that's what's important more than anything. Bed linens are spotless white, room smells odorless---there was an awkward smell somewhere near the ref/microwave, but its not permeating in the whole room and I didnt smell it anywhere except near the microwave and sometimes there was no smell--its basically negligible in any case. The room is equipped with what was indicated in the room inclusions. The closets have nothing to fault; got good hanging room and drawers to put your clothes in. The AC/heater runs well and lightning-wise okay. The cable TV I enjoyed a lot with crisp picture and big screen. Its a nice compliment to relax considering more cable channels to watch than I have at home. I enjoyed lounging on the side sofachair. The business table is sufficient for use. The bathroom is clean too, no ungodly scent lingering anywhere. I do like the smell of towels like its just taken from the laundry, and they're all pristine white and fluffy! The bathroom has got usual toiletries so all good there. I feel its a bit small but its not like I'm going to stay in the toilet all day so its just fine. The shower area is a bit small for taller guests in my opinion; my height its all good and manageable (I'm not going to go somersault in the shower so its ok). I love the way the water is already tempered and not where you have to balance hot and cold knobs together. WIFI connects good and has good bandwidth considering I play online games on my Ipad and was consistent, you just need to re-login again when you get disconnected. The room dont have a doorbell though, so old-fashioned knocking. The lock on my door doesnt seem to lock. There is a door chain though but I feel that's easy to unscrew/loosen should someone intent to break in. But nonetheless, I didnt feel unsafe in the hotel nor anything lost or out of order with my things. In general, the room is sufficient to give you the comfort of your stay. The cable channels are extensive enough for binge watching in the room! Rating: Very Good! The room could use minor adjustment with the shower/tub size but as I said, it really just suits me. The door locks needs some work though. Food: The free breakfast buffet is sufficient I guess. I have selected menu due to diet and was disappointed there weren't any fish cuisine for breakfast. I had to settle everyday for scrambled eggs and pancake or bread but all enjoyable just the same. Now the dinner menu is much more something to look forward too! I ordered nachos, quesodillas, fried shrimp and Spaghetti Marinara--I loved all of them! Well I loved the Spaghetti Marinara the best! Its my fav at their restaurant I had to order it again before my flight out. Kudos to the chef! I always look forward to dinner room service (if I didnt have any takeout). Rating: Breakfast is Good! Dinner options are EXCELLENT, really must try! And the lady who always served for my room service is so polite and nice! She always have this smile! Service: Hotel personnel are polite and courteous. Housekeeping always cleans my room and replenish toiletries. Calls I put in for room service and Front Desk are always answered politely. I had a chance to ride their shuttle to the airport, its a safe and good ride. The driver is also nice to chat with. Rating: EXCELLENT! Nothing to fault there. Didnt have any bad experience or unprofessional handling. Checkout: Checkout was no hassle either. I actually requested for an extension of another day because my flight was late night and I didnt want to just loiter around till flight time. I requested for another night but left by 8PM and was charged just half the night charge. Rating: Excellent x10! Other hotels would charge me the full night rate, but BestWestern was very very considerate to charge me half. There's still a cost but at least its half. In summary, Best Western Bayside Hotel San Diego gave me a very comfortable stay and I did enjoy just being in the room. The location is strategic if not very close to get what you need and where to go. The hotel serves its purposes and isn't really left out when it comes to room amenities. The bathroom and door lock can use some changes but its not a deal breaker. This is a hotel I will come back for sure!

"Good location and nice hotel"

4
04/11/2015

We stayed for 2 nights while we visited Seaworld, USS Midway, Downtown and Old town and the hotel is conveniently located, close to the MTS Trolley station in Litte Italy. The rooms are big and the complimentary breakfast was adequate, but not more. The parking costs $14 per night and it's located directly to the right of the entrance.

"Fleas"

2
03/11/2015

I stayed here while family was in town over the summer. I woke up in the morning to something tickling my legs. Upon removing the covers, we noticed a couple of fleas. No one owned pets or lived in a residence that would have a possible flea infestation. This was not the best way to wake up. I immediately went downstairs to notify the front desk since fleas can become a big problem. They didn't really know how to address the situation and suggested they send someone to "take a look." We all had decided to pack our things up and head to breakfast. On our way out I had dropped off the key and the situation was not even acknowledged. This was very concerning, especially for the next people to stay in the hotel room. I had contacted customer care to express this concern and dissatisfaction. Customer care understood the gravity of this lack of attention and offered me credit at their hotel. I chose to be reimbursed as Best Western isn't my first choice when traveling. It's been over the 6 weeks I was promised to receive a check and I have yet to receive anything.

"Excellent value, a little dated"

4
31/10/2015

This hotel is in a great location, easy drive to gaslamp quarter, San Diego zoo and Old Town. Little Italy is within walking distance. The rooms are a little dated but have everything needed. Excellent breakfast. In comparison to cost of other hotels in area, and facilities offered, I would highly recommend this hotel.

"great place"

5
28/10/2015

Everything about this hotel was great from checking in to checking out, we stayed pre/post cruise we got keeping our room untill we got the shuttle bus to the ship when we arrived back at 9.30am we got into our room. When we were going to the airport we were to early for the shuttle bus but they phoned a taxi for us. The breakfast was very good. You are so close to Little Italy you can walk to Horton Plaza and the harbour is at the botton of the street

"Birthday trip for my Wife "

5
28/10/2015

Great hotel lobby renovation complete always love the upper rooms with bay view Staff always very courteous. Went to another hotel for the fist night since rooms were not available here, good hotel but not the Bayside!

"Poor Service"

2
27/10/2015

I was disappointed with my stay at the Best Western Bayside Inn. Upon arrival I was not greeted by the front desk clerk and had to wait while he finished a telephone conversation. I was not provided with the requested receipt upon leaving and while assured it would be emailed to me, I have yet to receive it even after I made a phone call to remind the desk clerk. Breakfast is included in the price of the room, but the fare is limited and a luncheon meat ham was the only meat provided. The pancakes were rubbery and the eggs were over cooked in the service dish. The restaurant staff in contrast to frontdesk staff were friendly and helpful. Although the hotel claims room service, none was available on Sunday night when I requested it. The rooms provide a nice view of the Bay, but are in need of an update, particularly the carpet and furniture. The lobby is small but well-appointed and updated with a good free business center with two computers and printing.

"Very Nice Hotel"

5
26/10/2015

This hotel was great! Great location, great price, great room that was clean and it had a great view. I highly recommend this hotel! Breakfast was included - bonus. However the 200 character requirement for this review is obnoxious.

"Road trip"

4
26/10/2015

Great location for downtown and access to public transport. Beautiful, modern lobby, but our room could have used a facelift. Carpet had stains and furniture wasn't new. Breakfast is included at a restaurant attached to hotel. Better than many breakfasts. Elevators were fast and didn't have to wait long for them. I thought the price was a little high, parking additional. I know downtown hotels are always pricier, but I expect a little more in amenities from a BW Plus, especially for the price. Hotel is clean and comfortable and in what seemed like a very safe neighborhood. Easy to get to zoo and many other attractions.

"Pleasantly Surprised"

5
25/10/2015

I was slightly hesistant booking a Best Western as I had head slightly negative reviews in other locations. However we were checked in immediately upon arrival. The staff on reception gave us our parking permit, $14 per night, which was not bad for a big city hotel. The hotel was clean, and the room was large and bright. The location is excellent, very accessible to attractions in San Diego such as Balboa Park and the Gaslamp Quarter. Only downside was the pool was on the small side, and I do not think the sunlight ever hits the pool due to the height of the hotel and adjacent buildings.

"A good value for Comic Con."

4
25/10/2015

Beautiful view of San Diego Harbor and the wood sailing ship. For around $200.00 a night for SDCC this was a good deal. The breakfast was also good and the service was great. Check in was not friendly and only upon checkout did we learn that little Italy was so close. Some employees are nicer than others. The card key for our room frequently will not let us access the elevators. That being said overall I was glad to find a room this cheap for SDCC.

"Nothing not to like"

5
24/10/2015

7 night stay - Great location, friendly helpful staff, decent size room, comfortable bed, clean, free wifi, free PC's in lobby with free printing, free airport shuttle, free adequate breakfast - all for a reasonable price. Also given a discount voucher for the restaurant - don't make my mistake of leaving it until the last night to use it as the meal was excellent at a very reasonable price compared to other local restaurants & much better meal. Room was 1201 Bayside, great view, ask for high floor, although 01 number on floor means adjacent to lift and a bit of noise, but that is being picky. Just a couple of small points. To hotel, If the restaurant menu had been in the room, it may have enticed me to use it earlier and then would have certainly used it more than once. If a coach party are expected and are going to fill the restaurant at a certain time, a notice to that effect in the lobby in the morning would mean guests could plan around it. We went down and it was packed as a coach had just arrived (late by all accounts), we were accommodated in the bar area, but notice would be nice. Thoroughly recommended

"Relaxing and Comfortable"

5
20/10/2015

Great Hotel. Very convenient location. Wonderful friendly and efficient staff. Comfortable and clean rooms. Breakfast good but would be better for those staying more than one night to have more daily variety.

"Walkable for dinner and close to cruise ship departure area"

4
17/10/2015

Hotel is walkable to dinner as it sits in the "Little Italy" section of San Diego, CA. We spent the night here prior to a cruise from the San Diego Cruise port nearby. There is a fee for parking your car of $14.00 per night.

"Wonderful experience"

5
16/10/2015

From the moment we approached the check-in desk,, our great experience began. The professional staff, appearance of the lobby area and our room, and the view of the bay from our 14th floor was amazing. We enjoyed our stay so much we stayed an extra day.

"Good location, friendly staff, couple of hiccups!"

4
14/10/2015

We stayed for a couple of nights whilst staying in San Diego as part of a 3 week Honeymoon. On arrival, we were told that they had our reservation in for the month after, this was obviously a worry as we had just travelled for about 15 hours to get there. The lady on reception very quickly found us another room for us thank god! We did have on all our reservations that it was our honeymoon and unfortunately due to the mix up with the booking, we weren't given a particularly good view (the rooms on the opposite side had a sea view). The breakfast was very basic but sufficient. The room was a good size, clean and a comfy bed. The hotel itself was in a great location and easy to find.

"Good Location, Clean"

4
14/10/2015

Very nice hotel. They had an airport shuttle and free breakfast which seems to be a hard combination to find in downtown San Diego. Staff was very friendly, we were able to check in early, which was great after a long flight. Location is within walking distance of everything, and I as a young woman traveling with a friend, I felt very safe in the area. The room was clean, and the beds were comfortable. I would definitely recommend this hotel, and if I visited San Diego I would stay here again.

"Excellent Location"

4
13/10/2015

Very good mid-range hotel in a great location just a short walk away from all the sights. Good complimentary breakfast, clean and comfortable rooms. Enjoyed my stay here. Would recommend this hotel to my friends and family and would use it again if I return to San Diego.

"Good location nice breakfast "

5
11/10/2015

Stayed here for 3 nights in June. Good location and loads of things in walking distance (USS Midway, Little Italy, Westfield mall, train station etc). Nice breakfast served at the restaurant next door. Loads of choice including pancakes, sausage, eggs etc. Pool was a little cold in the evening but not a problem as the hot tub was a good place to relax in the. The room was fine and we had a view that looked out towards the sea. There was a fridge in the room which was a good place to store my leftover Dominos. Good price for the location and would stay again.

"San Diego B/W"

5
11/10/2015

Extremely nice location in downtown San Diego.Very clean inside and out, restaurant location next to hotel is nice, you are not stuffed in some small room trying to eat breakfast. Short walk to the harbor and nearby shops and restaurants. My only "complaint" is the front desk staff seem distracted and lackadaisical about their customers. They were trying to check us in when the phone rang, they stopped our process and talked to whoever was on the phone, (felt sure it was a guest). Just felt like we didn't matter at that point. Wish they would have put the call on hold and finished our check-in, or minimally informed me that they were trying to resolve a problem for another guest and will be back with me in a few minutes.

"BAYSIDE HOTEL IN SAN DIEGO"

5
06/10/2015

early check in. everything was great, held our items when we were on our cruise, car seat ,and stroller, called for van taxi to shuttle us back and forward, early depart to airlines. hotel was near the ship and little Italy,

"Nice hotel, Staff not so much"

3
05/10/2015

Room was nice, and they gave us the top floor as requested Whenever we had to deal with front desk staff though, they were not helpful nor friendly. When we checked in at 2am as train was late, staff were not helpful. In morning as we missed free breakfast, we asked for recommendations and all they would say is turn left. Really?! Shuttle driver was excellent

"Pleased with our stay, wonderful view!"

5
04/10/2015

I stayed at the BW Bayside for a professional conference. I chose it because it looked nice, close to the trolley line, and was much less expensive than places by the convention center. They had my room ready for me 4 hour early, and gave me a room on the top floor. The view of the bay was spectacular. The rooms/bathrooms are clean and comfortable' the beds great. The rooms aren't spectacular, but I didn't pay $300 a night like a friend right near the convention center either. The breakfast was more than adequate both quantity of food and selections. I would stay here again in a heartbeat!

"Wonderful stay, spectacular view and customer service"

5
03/10/2015

We stayed for three nights while attending a conference in S.D. Our view was spectacular, they gave us a room on the top floor and had our room ready 4 hours before the published check-in time. The room was clean, bathroom really clean, and had a balcony overlooking the bay. Customer service, free breakfast, and airport shuttle were all great. I had a friend staying nearer the convention center who spent more than twice as much on her room....and we were happier with the BW than she was with her hotel!

"Well situated "

4
02/10/2015

The hotel was well situated (USS MIDWAY, little Italy, the San Diego bay and downtown) The room was clean with all the requested facilities (fridge, etc). And a small balcony with a view on San Diego bay. Breakfast was not so great....