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Best Western Plus Hotel Bayside Inn, San Diego

555 W Ash Street, 92101-3414, San Diego, United States - See on a map
Best Western Plus Bayside Inn - Entrance Daytime The Best Western Plus Bayside Inn is ideally located in the center of San Diego. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

We are located a few blocks from the bay and right next to Little Italy in downtown San Diego, Best Western Plus Bayside Inn is perfect for site seeing or business trips. Guests can enjoy dining and breweries from award winning chefs – many featuring fresh seafood from the Baja California Region. Those that love to explore our breathtaking city, find our central location very convenient for visiting local museums and attractions. Whether you are visiting the infamous San Diego Zoo®, the Midway Museum, or venturing out to the Gaslamp District, you will find it with ease. Best Western Plus Bayside Inn has again been named a 2020 AAA Inspector's ‘Best of Housekeeping’. Self-Parking is available for $22 per night per vehicle. Our housekeeping staff will not enter guest rooms unless requested in advance. Cleaning service can be requested and scheduled with the front desk. We are happy to replenish room amenities upon requests too. Best Western's ‘We Care Clean’ program prioritizes the wellness of our guests and staff with: PPE, sanitation stations, social distancing and more.

Best Western Plus

Hotel Bayside Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
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Guest reviews

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based on 1845 guest reviews
NOTE ISSUED
Excellent
717
Very Good
842
Average
205
Poor
55
Terrible
26
REFER TO NOTICE
Business Business
215
Couples Couples
680
Family Family
493
Friends getaway Friends getaway
175
Solo travel Solo travel
91
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Clean and Convenient"

5
Langers33, Melbourne, Australia 12/05/2022

Hotel was clean and modern. View from our room was great. The hotel offered a free take away breakfast each morning. It's easy walking to both the train to LA and the trolley to SDSU. Starbucks was across the road for coffees and snacks and there was bars in neighbouring side streets. It was a bit of a walk to the Gaslamp district where the activity was. Would definitely stay there again.

"Great location"

5
Janice C, Boston, Massachusetts 12/05/2022

It was our first time in SD, Best Western was a great location. Walking distance to Little Italy, where you'll find wonderful restaurants. Trolley was 2 blocks away. We had a room on the 14th floor, great view of the bay. Staff was great, Luz, Slyvia and Tracy were very helpful. It's a moderate priced hotel, we were very pleased.

"Excellent choice, close to everything San Diego"

5
User 09/05/2022

I loved our stay, everything was walking distance, which was a plus because we took the train into town. neighborhood was extremely lively and safe. Rooms were good, toilets sucked (low-flow), and internet was spotty. We would definitely stay here again

"Amazing location!"

5
ninaomta11, Richland, Washington 08/05/2022

Beds were amazing! Comfortable many good night sleeps. Breakfast bags were great for mornings! Right next to the harbor and little Italy so lots of amazing food options very close by! Music in little at night on the weekends. Hotel hot tub and pool were nicely heated. Check in and parking went smoothly. Everyone was very nice. Family room nice and spacious! Stayed here for SeaWorld and San Diego zoo and was less than 20 min drive for both! Would stay here again!!

"good value and location"

5
User 06/05/2022

If you simply want a nice clean hotel with good staff at a great location, then this hotel will be perfect for you. Little Italy starts across the street. 7 minutes to the water walking. They have onsite parking for a reasonable fee for SD.

"Facility good Staff generally O.K. always friendly"

4
Ray S, Yuma, United States 30/04/2022

Room comfortable for Wife and self. Should you be on lower level and face pool be prepared for noise from people if they are talking. Room doors transmit noise. Note other side facing street is under construction. They start early. Great location for dining options if you like Italian. Also some good choices for American food. Their breakfast is at best poor.

"Great family vacation"

5
Andrea L, St. George, Utah 19/04/2022

Our family just got back from a lovely stay in San Diego. This hotel was a great find! Near the trolley so easy to travel around without a car, right across from Little Italy and all the tasty restaurants, and our room was a great size for our family of 5. The only bad thing is there is construction next door but that will go away eventually. It wouldn't deter me from staying there again. They offer bagged free breakfast so that helped out with costs of traveling with kids. We had a great trip!

"Wonderful Staff / Great Location"

4
Sam E, Salt Lake City, Utah 19/04/2022

I arrived early, so my room wasn't ready, but the front desk took care of my luggage. They called when room was available. Always smiling and helpful. Great location. Walking distance to Little Italy and the port. Clean rooms....OK bathroom.

"Outstanding staff"

5
User 17/04/2022

This hotel staff goes above and beyond to make your stay enjoyable. Great location. Great rooms and very quiet. Within walking distance to various sites. We chose this place for our military reunion and was not disappointed.

"Excellent for unwinding and exploring San Diego"

5
Snaro, Pasig 12/04/2022

Going to San Diego has always been a dream of mine. My husband and I drove to the city from Anaheim. The hotel was very easy to find, though navigating the hilly one-way streets is tricky for a first-timer. There were some areas blocked off by construction, and we were warned by Front Desk that it might be noisy in the morning, but we didn't hear anything and slept well. There's a daily fee for parking your car in the carpark. Checking in, we experienced no problems whatsoever. We were given a spectacular room with a large, soft bed and a microwave/fridge, complete with an amazing view overlooking the bay. The hotel has a convenient location that puts almost every attraction in San Diego within 20 minutes from you -- we got to visit San Diego Zoo, Seaworld, San Diego Safari Park (this one was an exception, 40 minutes away in Escondido) Gaslamp Quarter and Old Town, all within 3 days. There's even a Starbucks right across you, and 7/11 five minutes away. Breakfast bags were provided daily and we were allowed to get plastic utensils for free so we could eat our takeout in our hotel room. Front desk staff Grace and Mylene were very kind and professional! I would highly recommend this hotel and would definitely love to come back!

"I mean, It is an OK hotel in a great location"

3
Dcl1973, Seattle, Washington 05/04/2022

Location is great. Walking ( a bit ) distance to Gaslamp but right at the end of Little Italy. Plenty of bars, restaurants, coffee outside your door. Tired hotel. Small lobby that isn't very inviting. Bar/restaurant is closed. Pool is small and gets no sun all day. Rooms are dated but nice to have a deck to take in the cityscape. if you are staying on the east side of the hotel a word of caution. They just started construction right across the street and they start work very early. We were woken up at 7am each morning to trucks and equipment and from the looks of it, it will be going on for awhile. If you can, ask to stay on west side of hotel plus it looks out towards the water. It is a decent cheap option in a good neighborhood. Just don't expect much.

"A good place to stay in San Diego"

5
User 27/03/2022

This is a good place to stay in San Diego and was centrally located in the city, We had easy access to the Hotel and with handicap parking it was very convenient. I would recommend it to anyone coming to San Diego.

"Convenience, Friendliness, Cleanliness, Accessibility"

5
JackD919, Arlington, Virginia 23/03/2022

My headline tells it all. This was my second (and third) visit and it is beginning to feel like it could become our "home" for our SD visits. After a trip from the East Coast, you want a place to quickly relax and BWPlusBayside Inn more than meets the need -- with a spectacular view from the Bay View rooms.

"Best hotel ever"

5
User 07/03/2022

This hotel was the best I have ever been to. Rooms were clean and great area most restaurants were walking distance. And the staff was really friendly and always there to help and get you what you need.

"Great value in Little Italy"

4
User 01/03/2022

BW Bayside, 555 W. Ash St., is comfortable, reasonably priced, and close to everything. The staff was friendly and helpful, and our room was ready early. We had a very early flight from SD, and a convenient and quick ride to the airport about three miles away could not have been easier. Even though we would have missed breakfast, we were given breakfast bags the night before so we did not have to leave hungry! You will enjoy this location in Little Italy...the restaurant options are tremendous.

"great hotel and location"

4
maluferrari, Germantown, Wisconsin 22/02/2022

The hotel is very clean and modern, in a very convenient location, to walk to the maritime museum, little Italy etc. The beds were comfortable but not the best quality, sheets very thin and falling apart. Bathroom was clean and big with a great shower. Plenty of towels. Breakfast was pretty good even when it is grab and go. Staff was cold and never made us feel welcome

"Great spot"

5
John E, Cathedral City, United States 05/02/2022

I have stayed here a number of times. Each visit starts with a warm welcome at the front desk. The rooms are nicely decorated with views of either city of city and bay. Wow! This time we were upgraded to one with a view of the bay, and it was sensational. Yes, I'll definitely be back again. Oh, and did I mention that it's right next to Little Italy and some great places to eat.

"The Perfect Spot"

5
opheliadoyle, Chicago, Illinois 05/01/2022

We loved this nice cozy spot on Ash Street. It was in walking distance to many tourist places and good food. The guest service representatives were awesome. They were very pleasant and attentive. They were very helpful with recommendations for sights to visit and they were very accommodating to all of our needs. There are many hotels around this area. If I ever come back, I would definitely choose this nice cozy place again. Its the perfect spot.

"ALWAYS a GREAT Stay"

5
bevb316, Temecula, California 05/01/2022

I have stayed a few times @ this property. Friendly Staff & VERY CLEAN rooms! Breakfast is a “Grab & Go” but the selection is wonderful. This Hotel is in the heart of San Diego. Short distance to Sea World & the World Famous San Diego Zoo. Great prices!

"Family trip to san Diego"

5
rllagas2021, El Paso, Texas 29/12/2021

My Family and I enjoyed our stay at the best Western Bayside Inn, the rooms are very clean the interior especially the lobby is very impressive! The whole staff at the front desk are very friendly including the Manager Tracy and Daniel in Maintenance. These staff will make you feel at home they are the best!!!

"Nice hotel close to everything"

4
T9878GCroberts, Los Angeles, California 23/12/2021

Nice clean facility, clean rooms, comfortable beds, close to everything the city has to offer. Many within walking distance Good value $. Will stay here again. Excellent customer service from the front desk.

"Hard to beat!"

5
Fogiesinflight, Courtenay, Canada 30/11/2021

If you are looking for a convenient location on the edge of Little Italy, walking distance to the waterfront, chose the Bayside! Great service, nice rooms with distant water views. Might want to consider eating out for breakfast since the bagged, microwaved breakfast option is a challenge.

"Fantastic"

5
Christopher B, San Diego, California 29/11/2021

I am a diamond member and I cannot be more taken care when I come in I feel like a king of course at there more upscale locations I don't expect much from there lowers . This location was amazing was upgraded to 14 floor ( because it was available so don't attack the employees an become irate if they don't do it for everyone all the time ) I was grateful. Thank you for an amazing stay

"Good price, service and great location"

5
User 28/11/2021

Very friendly reception, we went there in late time but we got warm welcome immediately. they were giving us full information, help and all we needs at once. The room & public area are clean. It was a great experience to stay.

"Great central location to walk & drive!"

4
Stacey C, Anaheim, California 15/11/2021

Conveniently walking distance between little italy, the bay & the gaslamp quarter. Parking is $20 a night. All the touristy spots like the zoo, old Town, balboa park & fashion mall within 10 minute drives. Great food options within walking distance. Grab bag breakfast was helpful & convenient. Some staff just need to be reminded to wear there masks, especially around young children & families who are actively wearing one. Water pressure in the mornings suck. But the Bay view room views are gorgeous! Microwave & refrigerator in the room. Moslty comfortable beds, but nice thick pillows. We would stay here again in the future!

"Good location - satisfactory stay"

4
herbertk309, Fredericksburg 13/11/2021

Comfortable if a little dated. could use a spruce up. Location is excellent for cruise port and downtown San Diego. Good restaurants nearby with variety of meal options. met our needs for this visit. would recommend

"cozy stay"

4
Roam00749207728, Cupertino, California 12/11/2021

it was nice and reasonable. i will stay here again in any future opportunities. it is located very center of San Diego Downtown and very convenient access to lots of must-visit places. i like the city very much!

"Baseball, Family, Great Fun"

4
KSSinIdaho, Boise, Idaho 06/10/2021

Hotel is about 1.3 miles from Petco Park (beautiful stadium!); it's an easy walk day and/or evening; be sure to pick up a small city map from the Desk or Lobby. Our family stayed at a fancier hotel located a few blocks from Petco Park; from their hotel we did walking tours of the city; we didn't' use public transportation other than airport transport. We stayed 2 nights; our room was on the 3rd floor above Lobby overlooking small pool; it was clean and well taken care of. Hotel staff were friendly & helpful. Upon arrival (check-in time) I could connect my Smartphone to internet, but had issues connecting our laptop (android); I called Desk & was given an 800# to call for assistance; I called 800#, left voicemail and no response. Next morning I called Desk for assistance then went to Desk for hands-on assistance. Day Manager (very nice & patient) used “script” instructions failing several times; he and/or we “winged it”; around 20 minutes later were successful. Due to COVID breakfast & fresh coffee weren't offered only “To Go” bags were available; we declined bags, but did get 2 apples (mushy). I gave 4 stars with “Very Good” ratings for Value and Service due to internet & breakfast comments. Hotel is about 2 or 3 blocks/short walk to Little Italy; too bad we discovered it the morning of our departure; it has a lot to offer (food, beverages, entertainment, shops, etc.). Weather was great for day and evening baseball games, city walks, etc. We enjoyed our time in San Diego; too bad our team lost the game we attended. “Go Giants!”

"Great Budget Hotel"

4
mmarquez03, Huntington Beach, California 30/09/2021

I enjoyed staying at this hotel! Lobby was modern and clean, room was clean but somewhat outdated and free breakfast was great! I would be careful parking your car, my vehicle was broken into and I got some small things stolen. I wish they had a locked parking garage but otherwise, the stay for the price was great! Walking distance to the harbor and restaurants in Little Italy.

"Great stay"

4
656dalij, Idaho 27/09/2021

We really enjoyed staying here. It's a prime location for downtown. You need to use your room key to work the elevators, so that was a nice safety issue. Staff was all super nice. Pool and hot tube was comfortable. Parking is tight. If anyone was coming up or down while you are too.......don't know how that would work. Would absolutely stay again

"Clean and comfortable"

5
Dawling, Indianapolis, Indiana 23/09/2021

We were very pleased with our stay. The furniture was a bit worn but the room was clean and very comfortable at a decent price. We booked a bay view room and had a wonderful view from the balcony. We also loved being within walking distance to the bay walk and ports. We would definitely stay here again.

"Clean, nice, and ... what can we say: Little Italy!"

5
RobinHoo, St. Michaels, Maryland 21/09/2021

Our second stay, and just as nice, though we can't wait for the pandemic to ease so the breakfast restaurant can return. So convenient to the harbor and Little Italy. Beautiful views worth a few dollars more. Nice and helpful staff.

"Back after 22 years"

5
jermainemb, Metairie, Louisiana 20/09/2021

The last time I stayed here was April of 1999, I loved it, and sitting out on the balcony was great, I had a unobstructed view of the bay back then( now a condo blocks a part of it) but it's still nice. I also love that it has a fridge and microwave. All the staff were friendly and accommodating. I CANT believe it took me so long to come back to San Diego, but I will be back on my next vacation.

"Convenience with a View"

5
27erichh, Glendora, United States 20/09/2021

We stayed at this property for two nights. It met and exceeded our expectations given its location, within walking distance to various restaurants; Starbucks/River Aid across the street; Little Italy; and in the heart of the Gaslamp District. As BW Platnum members, we stayed in room 1401 which offered a spectacular view of the bay. It was well worth the price. Wish we would've had more time to enjoy the amenities.

"Great stay at Bayside Inn in San Diego"

5
tdmdjd, Irvine 16/09/2021

Great place to stay, the location is ideal since it's walking distance to everything that we like (Little Italy, Midway Museum & the Habor, Catholic Church ... downtown eateries.. ect). It's out first time staying in Downtown SanDiego even though we've been visiting SD probably over 20 times over the years. We generally get a suit with a couch and kitchen but this hotel has a family room with a Chaise, microwave and fridge and roomy enough for 3 of us.

"Exceeded all expectations wonderful stay !"

5
User 31/08/2021

We stayed here for 5 days on a combination business / family trip . This hotel exceeded all our expectations from excellent , friendly , helpful staff to extreme cleanliness it could not have been any better . Wished they could have the buffet breakfast but understood due to COVID they were unable to . They did provide 3 different bagged breakfast choices to accommodate people .I've stayed at numerous best westerns and thius one ranks near the top !

"Should Have Made This My First Best Western Choice in San Diego"

5
JackD919, Arlington, Virginia 27/08/2021

I could not have been more pleased with relocating from one BW in San Diego to the Bayside. The other, which will remain nameless, was priced just a bit lower. For just a few extra dollars I switched into a brighter, better located BW. Will make this my go-to hotel visiting SD in the future.

"Great place to stay in downtown San Diego"

5
User 23/08/2021

I highly recommend this hotel, it's clean, updated decor, has a gym and the staff is friendly. It's conveniently located in the downtown San Diego and close to the bay, Little Italy, and Petco Center. There are also quite a few eateries nearby and a Starbucks right across the street.

"Highly recommended or Excellent service."

5
User 10/08/2021

The hotel has a really good service with clean and comfortable rooms. The staff are very polite, friendly and accomodating. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel. Catherine and yolanda thank you very much!

"Small and Basic"

3
L L, Maryland 30/07/2021

Do not expect any frills. The lobby, pool and rooms are all small. Probably the smallest hotel room I have stayed in. The hallways were rather noisy. We could hear every door slam. If you plan to visit during the COVID-19 pandemic, do not expect housekeeping. Your room will not be cleaned during your stay and you will need to request fresh towels and sheets if necessary. The free hot breakfast is not available during the pandemic, so you can pick-up a bagged breakfast with a sandwich that you can microwave in the room. The staff was friendly and helpful.

"7'th floor Bay view room was awesome! Fantastic location!"

5
User 25/07/2021

I stayed here 3 nights July 9 thru 12'th! I was on the 7'th floor Bay view room. Keep in mind the noise from the pool below can be quite loud with kids screaming and carrying on but it is what it is! Bed was comfy! Microwave and fridge was handy! Breakfast was the grab and go which got the job done! I just took it back up to the room! Check in and out was fast and friendly! Location was awesome, only 3 blocks to the San Diego Bay waterfront area. I had dinner at Miguels at the Portside PIer! Best Calmex food around! There is a CVS and 7 Eleven closeby also where you can purchase beer and snacks! It was super easy to get Lyft here also! I would definitely stay here again! Thanks and keep up the good work! I

"Never stay on the pool side too loud"

3
User 21/07/2021

Great hotel, great location, but never stay poolside it way too noisy with very loud screaming kids for hours every night I stayed.. clean room, very comfortable beds but like I said the pool side is a joke!!!

"Think twice"

1
cmitchell2021, Berea, Ohio 02/07/2021

Honestly, although the staff was amazing, but I will never stay at another BW again. The rooms were just not clean and sanitized properly. Not sure if housekeeping staff wear blindfolds when they clean, but anyone with proper vision can see their rooms are not clean, let alone "sanitized." For example, I stayed in room 611 - the shower curtains were extremely dirty, there was food in the corner on the floor and matted to the carpet, the drapes were dirty, the AC vent was falling off the wall, the shower vent was falling off the wall, AND there was a good amount of dried up blood underneath the bathroom sink...just to name a few. The blood really freaked me and my kids out and it made me wonder, if they missed something that big and that unsanitary, what else could they have possibly missed when cleaning the room?! The pool was decent, but the maintenance man told me that they only clean the hot tub and change the water once a week, if that. Yuck.

"Comfortable hotel in a great location!"

5
JasonFromArizona, Arizona 29/06/2021

Our stay here helped make for a perfect weekend. Besides a location that can't be beat and amazing bay views from the balcony, it was a good, solid hotel. Comfortable, clean rooms with a very friendly staff. I would stay again without hesitation!

"Just Perfect"

5
sazer3, Mill Valley, California 29/06/2021

We booked this hotel because it was close to our son's apartment, whom we flew in to visit. We quickly realized it was directly across the street from his apartment, making is so easy for us come and go. But we were really happy to find that this hotel was in the heart of all we needed and wanted for our stay. A coffee shop across the street, drug store a couple blocks down, and the most amazing restaurants just steps away in Little Italy. And it had what really mattered to us, a clean, safe (loved all the security) and comfortable place to stay that won't break the bank.

"Very Good---Minor Improvements Would Help"

4
User 24/06/2021

As a senior contributor to Trip Advisor, I will start out by saying this is a perfectly acceptable place to stay for a few days in San Diego. It is conveniently located in a quieter part of downtown and has a fridge and microwave in the room. The rooms are roomy, big windows, nice balcony and plenty of light. Everything worked well for our stay. The sheets and carpets were clean and everything appeared to be sanitized. The hotel provides a grab n go breakfast with 3 options each morning. Their hot tub and pool and clean. The staff is super friendly and helpful (5+ stars for the staff!) A couple of suggestions to improve the hotel are as follows: 1. There is not enough wall outlets near the beds/night stand. 2. The lamps in the room go from bright to brighter---perhaps 1 of the lamps could have a lower wattage bulb or be on a dimmer. 3. This may be the only hotel that does not have a bathroom fan. A fan would greatly help several situations. Other than those 3 issues, everything was great about this hotel. If Best Western makes the above improvements I would be happy to stay there again and refer this hotel to my friends/family. Thanks for a great stay and again---props to the staff for being ON it!!!

"great location, wonderful staff"

5
Kris H, San Diego, California 11/06/2021

this is a great location near the bay, little italy and downtown. there is a free shuttle provided by the city called Fred that is easy to use from here as well the staff were all helpful, especially Sylvia she is one of the afternoon clerks Rooms were clean breakfast was a bag of food, it was fine and if you are still hungry they gave me an extra some had fruit which was nice for later as a snack. bring some napkins as there were non with the breakfast, the rooms all had microwave ovens and mini refrigerators, so bring plates and forks makes it easier Pool was clean and mostly empty of people till the weekend. often there were cigarette butts by the loungers, but some people do not follow the non smoking policy even when they sign they will. not the hotels fault very nice place to stay try and book the pool view it is quieter and worth the extra couple of $$ the street noise is a lot otherwise.

"Best of Best Western in the city of San Diego"

5
ATBInvestigations, Los Angeles, California 24/05/2021

The staff was very excellent, the accommodation was an exceptional and location was great. Especially the lady receptionist who took my reservation whom I don't remember her name and who went over, above and beyond to make my stay pleasant. The only thing needed was the gym facility needed to be tended. Otherwise, it's perfect!

Tracy Wickens, General Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about how much you enjoyed our location and about our staff! We have the gym equipment set to manual, to limit the number of users and hope to be able to open it up fully in the near future. Thank you for the feedback which will help us. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Will keep coming back"

5
User 20/05/2021

I chose this hotel because it had a guaranteed balcony option. I reserved the 2 queen bed with bayside view, they did not disappoint (see pics)!! Despite me wishing they can replace the carpets, everything else was clean! They had a small fridge and a microwave which was a major plus for us since I have 2 little boys who needs to be fed hot food. The beds were so comfortable, they even accommodated right away my request for more pillows & towels!! Oh & $20 for an earlier check in time if there is a room available, lucky me there was!! They let me check in at 10am. The parking is not all that, it is $20 per night, they did have a garage but you have to walk from your car whichever floor you parked, down to the door connecting the lobby. After that it was all breeze, elevator to our room. They accepted a door dash delivery for me & held it until we got back to the hotel. The best experience I had was with their staff, we have forgotten my sons security pillow. We couldn't go back to the hotel because we were halfway back home to Las Vegas. The staff helped me so much that I was able to get my sons pillow back within 48hrs!! I am so thankful. This is definitely a must place to stay downtown SD. You won't regret it! We'll keep coming back

Tracy Wickens, General Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about how much you enjoyed the view and our comfy beds! We hope to finish replacing the carpet soon too. We are glad we were able to get your son's pillow back to him and understand how important this was for him and you. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Last minute reservation"

5
edwinr142021, Los Angeles, California 17/05/2021

I planned on staying with friends, who had a family emergency, so I had to find a room after 3pm on my phone, this place was available in a great area in Downtown San Diego RIGHT BY the Gas Lamp Quarter, and it didn't spike up in price compared to when I Had checked out rates a few weeks leading up to the trip.

Tracy Wickens, General Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. We are glad we were able to offer you accommodations at the last minute! We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Visit San Diego"

5
Mark S, Chandler, Arizona 26/04/2021

Great location the Best Western Bayside is walking distance to just about everything except short drives to the beach. Little Italy has the best food. Try R&G Salumaria Wine Bar and Little Italy food Hall Samburgers

Tracy Wickens, General Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about how much you enjoyed our location. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great experience"

5
ripcordcharles, Rancho Dominguez, California 17/04/2021

Everything at this hotel is beyond expectations no complaints on anything I would highly recommend you stay here and you won't regret it.service and scenery is worth it and also get a nice view of downtown

Tracy Wickens, General Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about how much you enjoyed the view and we appreciate your kind words about our service. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Very comfortable and clean hotel"

5
User 10/04/2021

This place is perfectly nice for the prices. It is a Best Western, not crazy fancy, but comfortable clean and great location. Walkable to Gaslamp or Little Italy. The Bayside view is really really nice for sunrise and sunsets!

Tracy Wickens, General Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about how much you enjoyed the location and comfort. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Fantastic stay"

5
jenright19, Scottsdale, Arizona 03/04/2021

Great hotel in a great location. Staff was really great. Can't wait to stay here again next time we're in San Diego. Reasonable fee for parking, just a few blocks from Little Italy and close to Seaport Village and the bay.

Tracy Wickens, General Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about how much you enjoyed our hotel and location. We appreciate your kind feedback about our staff too! We look forward to welcoming you back the next time you visit San Diego!

"Guest"

5
Misshawna, California Desert, California 28/01/2021

I had a very important business meeting scheduled for today, I checked into Best Western Bayside the day before my meeting. Catherine at the front desk is amazing!! She went out of her way to make sure that I was taking care of so I could attend my meeting without a glitch. My stay was fantastic. Thanks Catherine!!!

"Will stay again"

4
User 12/12/2020

Really enjoyed my stay. I stayed on the 12th floor so The view was wonderful. The staff was great & quick to meet our needs. The only downside was parking. U had to pay for it & if there wasn't any parking on the lower level you had to walk back down to the lobby where the elevators were or take the stairs. But there wasn't any elevators from the parking garage. Other than that it was great & the location was great.

"Like a 5 Star Hotel"

5
FrequentTraveller034, Marina del Rey, California 06/12/2020

I was so very pleased with this Best Western. Location was outstanding, just a few blocks from Little Italy and the harbor. Hotel parking was very convenient. At check-in the clerk was very friendly and accommodating, and all Covid protocols were being followed (I even noticed one employee spraying down lobby tables the next morning). The room was immaculately furnished, super clean, and had everything I needed (although I did have to search high and low for a UCB port - finally found one on the back of the TV). And the view from the balcony was breathtaking (see photo).

"FRIENDLY LUXURY"

5
SeanJ87, Rancho Cucamonga, California 27/10/2020

First time here - Grace greeted us with a very friendly and helpful welcome. The location in Little Italy is outstanding. It's close to the bay and the restaurants on India Street are some of the best. In fact we enjoyed the best Italian dinner we've had in a long time right across the street at Petrini‘s. The room was well appointed and the pool and spa look great even though access is limited during pandemic. The onsite parking is half the price of most places at $20 overnight. This is our new favorite place to stay in San Diego San Diego

Tracy Wickens, General Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about our friendly and welcoming staff member Grace... we are so glad to know you enjoyed the location and had the best Italian dinner at Petrini's across the street! We look forward to welcoming you back the next time you visit San Diego!

"Wonderfull experience !"

5
gmurd0ch, San Diego, California 25/09/2020

Location, Location, Location and TOP notch staff and so clean! The first thing that hit me was it does not smell like a hotel. It all Starts with the leadership, the staff was wonderfull and the place was nice and clean. My wife and i had a wondrfull experience- thank you - Greg

Tracy Wickens, General Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about how much you enjoyed our clean hotel and we appreciate your kind words about our staff. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great hotel and location!!"

5
Cvargas1113, Anaheim, California 21/09/2020

Very nice hotel located in Little Italy. My wife and I had a great weekend getaway here and highly recommend the Best Western Bayside Inn. Gorgeous views of the water right from the balcony. The staff were all very friendly and the hotel was extremely clean. Definitely felt comfortable staying here especially considering all of the COVID measures they implemented.

Tracy Wickens, General Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about how much you enjoyed our location and views. The safety and wellbeing of all is very important to us... we appreciate your feedback about how extremely clean our hotel is. We are glad you felt comfortable due to the safety measures we have in place. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great Stay! Great Room! Great Employees!"

5
catta123, California 14/09/2020

We thoroughly enjoyed our stay 9/7-9/20. What a beautiful view of the Bay and the Star of India from our own private balcony! Tracy and Sylvia were amazingly hospitable, too. Topped off with a visit to the zoo, it was a most enjoyable and relaxing visit. May thanks to the team!

Tracy Wickens, General Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about how much you enjoyed the view of the bay. We appreciate your kind words about our Staff/Managers Tracy & Silvia too and will be sure to share your compliments with them. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great Hotel , Great Location , Great Price"

4
Lv2TrvlGeo1, Santa Clarita, California 27/08/2020

Spent 3 nights at the Hotel and was very impressed with the Staff and how clean and sanitized the hotel was. Many of the things I liked about the Hotel were: 1. Room was large , clean, and on the 14th floor the view of the Bay was incredible 2. Great Location. 5 minute walk to Little Italy and 10 minutes to the Bay. 3. Parking was only $20 per day and since I was a rewards member paid 30% less. 4. Check in Staff and Staff in general were extremely friendly and helpful. 5. Grab and Go Breakfast was in a bag , but well stocked with goodies.

Tracy Wickens, General Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about our sanitation and cleanliness. We are glad you enjoyed the view and the location... We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Awesome Stay"

5
User 06/08/2020

Hotel was very nice. Room was clean and quiet. Hotel is 5 minutes from the airport, but I never heard a single plane. Front desk staff were very friendly and helpful. I had a city view, and would opt for a bay view for future visits. Hotel parking garage is $20 a might, and is well worth it. Much safer than parking on the street or trying to find a lot. I highly recommend this hotel.

Tracy Wickens, General Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about how much you enjoyed the location and safety. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Location Location"

5
User 03/07/2020

Best location for the value. Room had a balcony that faced the bay. Walking distance to gas lamp ,Little Italy and the harbor. Starbucks across the street. Fun location. Short drive to Coronado beach.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about how much you enjoyed our location and the view! We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great staff"

4
Mrvacation13, Clovis, California 23/03/2020

We had a wonderful stay with some of the best front desk staff ever. The room needed new carpet but the rest of the hotel was impeccable. The breakfast food and staff left a lot to be desired but the rest of the hotel was great and the locations was the best.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about how much you enjoyed your stay and the service! We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Awful"

1
henrythomask, Edmonton, Alberta, Canada 15/03/2020

Carpet filthy, most staff are not pleasant. Overcharge for what you get. Needs major upgrade and some staff need retraining towards customer relations. Don't expect sunshine at the pool as it is surrounded by buildings. Be aware you will need to pay for parking as most hotels in the area do.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We spoke during your last night of your stay and I understand your disappointment. We do not have any staff name Melissa. I did explain how you can tell our carpets are cleaned frequently because when you walk on them your feet and socks do not get dirty. I also shared that we have recently upgraded the carpet and many of our rooms and should complete the upgrade to all rooms soon. The welcome letter at the front desk is the acknowledgment of our reward members and the goody bag is an extra amenity we provide on top of the 500 bonus points. I wish I knew of your disappointment earlier on so we could have moved your room and I understand not wanting to move on your last night. We are sorry to learn you were disappointed with your experience and price, as we discussed, our $20 parking is less than half the neighboring hotels that charge $54. We try to offer the best value to our guests. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Even though usually are the perfect place for our guests, we understand once in a while, we do not fit the needs for some and respect your decision to not consider staying with us again.

"Rude Front Desk"

2
LaraLP7, Colchester, Connecticut 14/03/2020

We chose this hotel based on location and amenities, specifically the hotel shuttle. Upon arrival, the shuttle took 40 minutes to pick us up and repeated calls to the front desk gave us conflicting information. Upon checkout, we were told that the shuttle was unavailable due to "training" from 10am-12pm (right during checkout hours!). The front desk offered to reimburse my husband for a cab to the rental car center at the airport, and when he returned, they rudely refused to pay him the $12 cab fee because he took the "wrong cab". This was after confirming with the front desk that they had called a cab. Evidently, the one sitting in front of the hotel was not the one they called, but there was no way for him to know that and no one told him otherwise. Very poor service to lose a customer over a $12 cab fee.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for completing the survey regarding your recent stay at BW Plus Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our shuttle service is complimentary and based on availability so we do not guarantee it. Depending on the traffic and servicing other guests, their can be a delay since the airport does not allow our drivers to remain at the airport. When we pay for taxis, we provide the taxi driver with a voucher when they arrive... We are deeply regretful for any miscommunication with your departure and your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Clean and Cute"

4
User 11/03/2020

The space was clean, well decorated and the bed was comfortable. The bay views was inching on the cake. Close to resturants, bars, and the water. In would definitely stay again. Parking was inexpensive compared to rates at other hotels in the area.

"San Diego Gem!"

5
imasurfr, Long Beach, CA 09/03/2020

Great location. Super sharp decor. Convenient parking. Value priced. Check it out!! Right next to trains but far enough away that you can't hear them. Walking distance to many nice restaurants. Near the marina too!

"SAN diego"

5
margemunro, Nairn, United Kingdom 01/03/2020

Excellent hotel, lovely room. Friendly helpful staff. Brilliant breakfast. Free shuttle to cruise port. Excellent location for beachside, restaurants, cruise terminal. Breakfast serves in restaurant on corner and is buffet style.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed the complimentary breakfast buffet and shuttle. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great Stay!"

5
Sophie_ScottJ, Greater London, United Kingdom 27/02/2020

Stayed here for 4 nights last summer, and we were a little bit apprehensive about what the property would be like. HOWEVER, the hotel completely defied our expectations, and we had the most fantastic stay here! I was so pleasantly surprised by everything! The staff at check-in were great, the room was lovely (we had an amazing view from our balcony on the 7th floor!), everything was clean, the location was perfect - exactly what we wanted/needed. Breakfast was incredible - lots of selection and choice, and I looked forward to it every morning. Would definitely come back.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your stay last summer at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed the location and breakfast. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"San Diego Getaway"

4
allenef2017, Milwaukee 26/02/2020

We stayed at this hotel at the recommendation of an acquaintance. For the price we paid, this was perfect. The location is excellent. The staff in the hotel and at the Bayside Restaurant were accommodating and friendly. The room was clean. Nothing fancy, but we weren't looking for fancy. Our requirements are cleanliness, friendliness of staff and location I would definitely stay here again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about our friendly staff and good prices. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Perfect Location"

5
User 19/02/2020

Stayed here overnight prior to cruise. Great location, safe, comfy, clean and quiet. Appreciated the airport shuttle and breakfast. Enjoyed using the new equipment in the exercise room. Friendly staff. We would have taken the courtesy shuttle to the port but lines were too long so we walked instead....completely doable and enjoyed the walk.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed your stay and our location. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Far Exceeded Expectations!"

5
Jules T, San Jose, California 17/02/2020

Had 4 days over President's Day holiday weekend. Arrived earlier than check-in on a Friday and the team - really - tried to find us an upgrade but the hotel was sold out. Sincerely appreciated the effort ... and in the end, while we had a low floor, the king room was very spacious and had a cute balcony where we sat out for awhile in the nice weather. The hotel is in a neighborhood so we really enjoyed our "home" for the long weekend. King bed was so comfortable and lots of pillows and nice bedding. Bath products were good. Having a mini-fridge and microwave was good and we definitely made coffee everyday. TV is not huge but flatscreen decent quality worked well. We really expected breakfast to be a coffee and a bagel but they had a hot breakfast everyday! The spinach egg whites were really good! And there was fresh fruit and about anything you could think of! Location is fabulous! Right near the train stops and walkable everywhere. We attended symphony twice while in town and was a nice 12 min walk. There is a Rite Aid on the corner that was super convenient to grab snacks/water. Internet was fast and reliable. So in the end, this hotel exceeded our expectations 10x over! Was a great hotel with great location. Staff was excellent. We come to San Diego often so this will be my new "go-to" hotel!

"Great stay"

5
646jenniferu, Tehachapi, California 16/02/2020

I recently stayed here while traveling for work. I had a conference at the Hilton by the convention center. The staff were very pleasant and helpful! The air in the room worked great! The bed was a little harder than I prefer but with all the pillows I slept comfortable. An Uber from here to the Hilton was less than $10 as well as to the Gaslamp Dist. You can walk to Little Italy and there is a great restaurant on the corner near the hotel called Petrini's that was great! The continental breakfast wasn't much but it's included in the price. I would definitely stay here again!

"San Deigo getaway"

5
maryannway, Redding, California, Usa 12/02/2020

Love going here!! We always stay at the Bayside Inn close to Little Italy. Good location for getting around the city using public transportation. We have visited a number of places included Baseball games at Petco Park.

"Excellent Place to Stay"

5
User 05/02/2020

The staff are friendly. Clean rooms and good location in downtown San Diego, very accessible to public transportation. The breakfast is good with lots of choices. Nice amenities and great shuttle service.

"Quality hotel"

5
Dallas D. F, Pennsylvania Dutch Country, Pennsylvania 01/02/2020

This hotel is excellent. From pick up at airport to check in, it couldn't have been better. Our room is standard and clean. If we needed anything the staff will go beyond to help. The employees always have a smile on their face. Breakfast is very good. Plenty of food items to choose from and the hot items are (hot). We will be back

"Disappointed"

2
226kennethh, Austin, Texas 30/01/2020

Great location and nice staff, but the property is tired and worn. We had to switch rooms after finding that the TV and HVAC were not working. The filter in the AC was so dirty and clogged that it gave the whole room a bad odor and would overheat the system. The next room's AC couldn't keep the temperature steady and it went from 65 to 80 all night which kept waking us up. I suspect that a major renovation/update is past due.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We take your experience very seriously and have addressed the AC & TV issues with our Maintenance team. This is not the experience we are known for nor is it what we strive to offer our guests. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We also would like to share with you the furniture is being upgraded this year and we hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great Hotel, Excellent Location"

4
birtleman, Calgary, Canada 20/01/2020

This is a moderate priced hotel that has one of the best locations in SD ie walking distance to both Gaslamp and Little Italy. The room was clean and well maintained. The bed is a little hard and could use a better pillow top mattress. The outdoor pool is a little cool as is the Breakfast room. The staff is outstanding and the breakfast is great. They provide a free shuttle from the airport and to the cruise terminal. We would stay here again.

"Great location"

4
ALH57, The Royal Town of Sutton Coldfield, United Kingdom 18/01/2020

We stayed here for 4 nights prior to our cruise. We chose not to use the hotel airport shuttle as the bus was at the stop when we left the terminal. It was so easy and only $2.50 each. The hotel is within walking distance of lots of restaurants in Little Italy. The trolley stop is less than 5 minutes walk. For an initial $2 for a refillable compass card and $6 for a day pass you can ride the buses and trolleys all day. The hotel is also walking distance from the cruise terminal or you can ride the hotel shuttle. Our room was clean and spacious with a comfortable bed. Complimentary tea and coffee making facilities are provided and refilled daily. Our room also had a fridge and microwave. Breakfast is provided in the adjoining Bayside Grill. The breakfast consists of cereals, porridge, fresh fruit, yogurt, croissants, pastries, muffins scrambled eggs and 2 other hot options which changed daily between sausage, bacon, pancakes, churros etc. The breakfast is more than adequate to set you up for the day. The hotel's pool is in a quadrant open to the elements. I used it and found the pool to be on the cool side but bearable and the hot tub was hot. The pool is open from 7am-11pm and pool towels are by the pool. I would highly recommend this hotel and found it to be great value.

"park & cruise experience"

5
Glenn D, lake havasu, United States 05/01/2020

BW was in a very convenient place (2 blocks from ship terminal) convenient shuttle back & forth. We felt it was in a secure parking garage. The staff was so helpful and caring. Answered all our questions about the San Diego. Hotel was also so close loads of activities. Had a really fun time while there.

"Good Hotel in Downtown"

4
Tapper335, Ottawa, Canada 05/01/2020

This hotel is well located in downtown San Diego near the airport, the cruise ship terminal and the restaurants in Little Italy. The free shuttle service from the airport to the hotel worked well. The free shuttle service from the hotel to the cruise ship terminal also worked well but you must pre-book a time when you check in. The room and amenities were modern. The free breakfast was adequate but in a separate building steps away from the hotel. Fortunately, with San Diego's mild weather this was not an issue, even in December.

"ideal location"

4
daler68, Chicago,IL 05/01/2020

We stayed here for 5 nights in late December and were very pleased. Had we known how close everything was, we could have easily skipped renting a car. The staff is very cordial, the rooms are spacious and clean and we had a beautiful view of the Bay from our window. A full breakfast is part of the room price. The only 2 neagatives : the water pressure isn't great and one of the 2 elevators was not operating as it is being overhauled. As we were on the top floor, there was frequently a long wait, especially in the morning.

"Weekend Trip in San Diego"

5
Todd A, Vista, California 30/12/2019

The Best Western Bayside Inn was a great find. It is in the heart of Little Italy and close to all restaurants and entertainment. We went to a concert and the venue was right next store. Very convenient. We had a small inconvenience at check in but the staff was able to accommodate and they were very helpful to make things right. I am always happy with Best Western and the service we got on this trip is evidence of why we choose Best Western.

"Great staff & Beautiful layout in breakfast bar"

5
User 23/12/2019

Hope to stay there again ..put the Best western I once worked at to shame ! Wtg you guys in the breakfast bar were awesome & so accommodating . Hats off to the front desk lady.. so sweet and full of information!!

"Great rooms close to everything"

5
User 20/12/2019

Clean, friendly staff. It was super easy staying here to get to public transportation as well as restaurants etc. We are really glad we stayed here. Has an airport shuttle and pretty decent free breakfast too.

"Very helpful"

1
CaroleLM749, Topeka, Kansas 15/12/2019

Our experience was excellent. We stayed at Bayside as we prepared to board a cruise. The hotel picks you up at the airport and transports you to the ship terminal the next day; that is WONDERFUL service. Our travel agent recommended another hotel....I am SO glad we found this Best Western on our own instead. I will be recommending it to any and all friends who happen to be staying in San Diego. The staff is friendly and accommodating.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We see the rating is 1 star and based on your comments, we are unsure as to what you experienced to cause the low rating. Please contact us with more details so we may better understand your experience. Your satisfaction is important to us.

"Great location. Near everything, Great rooms"

4
Crazybaresi, Leicester, United Kingdom 14/12/2019

We stayed at The Bayside Inn when we had 4 nights in San Diego in August. We found this hotel on line and glad we booked it when we did, we got a really great rate. The hotel is situated close to loads of local amenities. A short walk from Little Italy, a short walk from the metro and public transport links. Our room was huge, and the beds were really comfortable, and we all slept really well. Loved the bathroom, it was spotless and the shower was great. The views from the room over San Diego were great and we loved the hotel. Certainly one we would use again

"Functional 3 star hotal"

3
E_M_whatever_987, Yokneam 12/12/2019

Large rooms. The room was not spotless clean and the facilities are somewhat worn out. Hotel location is a bit remote from the city center, but close to public transport and Little Italy. Breakfast was adequate. The front-desk service was less-then-welcoming.

"San Diego post soccer tourney"

5
madjwyatt, Rocklin, California 05/12/2019

BW are generally fairly plain, but nice, this one was very clean looking and more modern than some. It was perfectly positioned to walk to dinner in Little Italy. Excellent restaurants. We walked to visit the USS Midway and take the trolley tour. Easy walk to downtown. Perfect location for what we wanted to do.

"Great location!"

5
PaulMcorvette, Saint Louis, Missouri 29/11/2019

It's best Western, always my first choice! The rooms & staff were nice. The location was awesome and within walking distance of tons of attractions/activities/restaurants. Less than 2 miles from airport with shuttle service to boot, what else can you ask for. How about breakfast? Well, that's included as well, along with internet! Only bad thing I can say is they do not have coffee in the lobby, you have to go outside and down the street to their breakfast area for a cup of coffee. That's when you run out in the room of course, but when working on laptop in lobby while family sleeps it is a bit of a pain.

"Hospitable"

5
User 29/11/2019

The hotel room and services were worth the price. The courtesy airport airport shuttle provided was also very appropriated for a first time traveller like me to San Diego. The proximity of the hotel to the airport was also an excellent choice for me

"Great overall"

5
User 29/11/2019

Great location, great prices, great amenities! Helpful staff and clean facilities! From check-in to check-out the staff was very helpful and even called us a taxi when there wasn't a shuttle available.

"Best San Diego Location!"

5
Cindy V, Abbotsford, Canada 25/11/2019

The Bayside View was Beautiful at this hotel! The location is great! A short walk to everything! Friendly staff and guests! Best Value in town! Thanks Rudy, Anali and Luz for all the good info and giving our special occasion the extra touch!

"Excellent Little Italy stay!"

5
Linda H, Vista 22/11/2019

This was the first time we stayed at this hotel as we attending an afternoon Food and Wine event in San Diego. Hotel was extreme nice, clean and walkable to our event. And excellent pricing for the hotel and parking. Will stay here again!

"Junky Hotel in Narrow Space (don't let business glamorized professional photos fool you..wide lens photography) - Grim"

2
User 20/11/2019

We were in town to see our Navy son stationed at Coronado Island. From glamorized wide-angled professional shots (listed 'from business') on this website, we had a lot higher expectations than what we arrived to find. Junky hotel in narrow space -- not a relaxing hotel or adequate hotel in anyway -(Hotel Circle at any of these numerous hotels would have been better, you're not more than minutes away from 'most' attractions (as well) or for a nicer atmosphere - some even at similar prices, stay in Coronado Island - San Diego). Parking in garage (which is $20 a night); My wife and I went to and from our vehicle into the hotel multiple times evening and into the night, never once seeing anything that so much as resembled security; plenty of parking bc this is a tour group hotel that is in and out; people aren't parking much in garage that is at cost bc of that; in fact, each night we parked in the exact same parking spot complete with dirty athletic folded socks strewn atop of a cement ledge in front of our vehicle (pretty much sums up our visit..) Pay attention to that of what is said in some of the negative reviews; we glossed over these prior to booking - more important of the reviews; This is a slump shot stay-over for large tour companies that arrive in very large tour buses - to where the majority of this hotel's business comes from. Tour operators deal with the logistics so the people arriving aren't subjected or having to deal directly with staff and they are on multi-day tour packages with multiple places to stay so of course reviews coming through by them are going to be on the better side; BW PLUS Bayside Inn is a mere stepping ground onto something better. If you're not part of one of the tour groups, steer far and clear of this hotel.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our photos are not glamorized and most are done by Google to be exactly what we offer without touch ups. Some are taken from phones and not touched up as it is against policy to make those types of edits to photos. While we do from time to time welcome tour groups, it is a very small amount of our guests. The majority of our guests are here on vacation or business. The parking is usually about 75% + full most days of the year. It just depends on if guest(s) drive or fly (like when many guests are going on a nearby cruise, we don't have as many cars since most fly in to San Diego). Sometimes we are not the best fit for some guests and we understand, however we assure you we do not prioritize tour guests nor do we edit our glamorize or photos. We are sorry you were disappointed with your stay and did not have the experience we are known for.

"ran out of cribs, toilet clogged, staff woke us up after babies went to sleep"

3
User 19/11/2019

This hotel is clean, and in a good location. We ordered two cribs over a month in advance, and called to check on it. When we got there, there was only one pack n play. They ran out of cribs due to too many Disney cruise families. Someone from the staff called our phone past 10pm, then barged into our room. Woke up two sleeping babies who then cried for the next half hour.

"What a great hotel"

5
Philly413, Newmarket, Canada 18/11/2019

I can't say enough good things about this hotel. We were in 1007 for 5 nights and really enjoyed our stay. The hotel is very clean, the rooms are a nice size, the beds are comfortable, and there is a fridge, microwave and coffee maker in the room. Our room faced the Bay and we could see the Star of India with Coronado in the distance. We loved the view from the balcony and the large sliding doors. Breakfast is included and it's very good with lots of options, fresh fruit, yogurt, eggs, bacon, waffles, good croissants etc. It's nice that they use real dishes, not all the paper plates and plastic cutlery that you throw away. The staff in the restaurant are very welcoming and say bye, have a nice day when you leave. We used the shuttle bus to and from the airport and the shuttle drivers were very chatty pointing out the good restaurants along the way. The hotel is located right on the edge of Little Italy so there is an abundance of really good food close by. We were able to walk everywhere to the things we wanted to see, Maritime Museum, USS Midway, Gaslight quarter, ferry to Coronado Island. We did take the bus to Balboa Park which you can catch at couple,of,blocks away. We didn't use the pool, but we could see it from our room and it looked nice. We will definitely stay here on our return visits to San Diego as this hotel is really good value. P.S. if you have status at another hotel chain, Best Western will match it, which is very nice.

"My second stay at this property"

5
Mamalitamsg, Hayward, United States 14/11/2019

I had booked a room with points and had to add extra night, front desk was so great with my request and gave me the room with same view that I had the first time I stayed. This is my new go to hotel in San Diego and we had SO many restaurants to pick from in a block or two. I used the hotel pool and hot tub. Everything was very clean and plenty of towels. I hate when i have to call for them to bring them to pool area.

"The good, The Bad and the weird"

2
queenb034, NY,NY 13/11/2019

I will give a fair review.. Some things were good. Some were bad.. Somethings were just weird. You can make your own judgments.. The good... I arrived at 1330 hrs. I was given an early check In.. Really good. My room was 606.. It was clean and efficient. Had a city view.. Good... You need a key to access the elevator to get to the floors..Good Parking was $20 a night. Which is cheap for downtown, but I dont think as a guest and a rewards member, you should have to pay to park at all.. But thats beside the point... Close to the pier.. You could literally walk the 6 blocks. But why, when they provide a shuttle. The Bad.. I did not realize this hotel on the weekends is used by local teens for one nighters to crash after bdays, parties, etc.. I wouldnt mind if they kept to themselves. But no, they are screaming, running and slamming doors. When i called the front desk to complain. I was told by the woman at the desk "Not to worry, they are going out to the bars". I replied, "If they are like this now, I cant imagine at 5 am, how bad its gonna be".. Sure enough, they were banging on doors yelling for each other.. I guess Rebecca is a popular girl..Singing through out the hall.. Maybe i could over look that ,but when i saw my bill for those nights, I was charged $197 per night.. Really?? That much to put up with a frat house environment? The Wi-fi is terrible.. If you purchase a breakfast option, The food is plentiful but not very good.. Oatmeal is packets, you make yourself. If you want condiments, such as ketchup, salt and pepper? Well, those are individual packets that you would get from a drive thru, fast food, place. How does one mess up pancakes so bad it tastes like nothing ? Its a little odd that they try and deceive you to think its different food. But its not. They just rearrange the placement of everything daily. The Weird. No bellmen/person The restaurant isnt located inside the hotel.. You have to exit the bldg and go past the garage, into another set of doors.. Its not conducive that early in the am... If i wanted to go out for breakfast, I might as well walk to Little italy. The pool.. Its a plunge pool. The location is very odd.. Its located right behind the front desk that is separated by windows.. Which is good, should you need assistance but otherwise anyone at the front desk, will be watching you.. Its like you are entertainment for the guests checking in.. Think the mermaids at Weeki watchee.. Overall, for just myself it was ok...Would I bring my family or friends ? No.. If its a weekend, find out what floor they are putting the local kids on and refuse that floor. PS.. The parking spots arent very big. So bringing a big SUV or truck isnt the best idea.. The ramps are very small so beware.

tlwickens, General Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. It's great that you were able to get checked in early we are glad you enjoyed your clean room and view too. We reviewed your feedback and hope we have addressed all of your concerns below. We do not permit teens or anyone to party and run around our hotel and are very surprised to receive your feedback. We are very strict about no partying. We will follow up with the team to ensure they are addressing this. The complimentary breakfast buffet is served in our restaurant attached to our hotel in order to accommodate all of our guests and we are sorry to learn you did not enjoy this free amenity. We don't have a plunge pool... our pool is a full size, however, not an olympic size and the front desk team cannot watch you since there isn't a window from the desk. There is a glass door near the front desk for exiting, but the team cannot see out of it from the desk. Generally Bellstaff are found at larger resorts and luxury hotels, however, our staff from the front desk or maintenance is more than happy to be of assistance with your luggage upon requests. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future and we are sorry you did not have the great experience we are known for.

"Great Hotel, Great Location"

5
stephenbS2565WM, Phoenix, Arizona 13/11/2019

Clean, priced right, great location, easy parking, awesome staff, and comfortable rooms. The moment you walk in the service is great. The hotel is a short walk from the bay and all the ideal restaurants and events.

"Best Western Downtown San Diego"

5
chuckh610, Manfield, United States 09/11/2019

I checked in early at this downtown hotel near the harbor. The desk person was very polite and helpful. The room was clean and neat. The view towards the Harbor was excellent. I had an early morning flight so I did not get a chance to visit the breakfast or use any of the facilities.

"Great Locations and Wonderful Staff!!"

5
User 05/11/2019

We booked the Best Western Bayside Inn because of its close proximity for walking to the tourist spots, especially Little Italy which is just 5 minutes away. . The staff was at all times polite, helpful, cheerful and professional. A free shuttle bus picked us up and took us to and from the airport. The free breakfasts were great! They included real not instant scrambled eggs, fresh fruit, real fried eggs and ham, bacon or sausage, plus a good assortment of breads and spreads. The kitchen staff was friendly and attentive to making sure all patrons were taken care of. We have always booked hotels with the free breakfast because that suits our travel habits and found the Best Western Bayside Inn provides one of the best breakfasts ever!

"Excellent Location"

4
GilB867, Memphis, Tennessee 28/10/2019

We choose this hotel for two reasons 1. location close to the cruise terminal and 2. complimentary shuttle service to the airport. We stayed here at the end of our cruise from Vancouver B.C. and required an early check-in. I spoke to Sylvia C. the Director of Sales before booking the hotel, explaining our situation, and asking if it was possible to get us check-in early. She assured me she could do that and would alert the front desk to give us one of the first rooms cleaned that morning. When we arrived at the hotel our room was ready and I want to thank Sylvia profusely for following up on her promise to get us in early. The hotel itself is not fancy, but it was quite clean and comfortable. The morning breakfast is served just down the street, which is unusual, but it works just fine. I do wish they had a full service restaurant on site for dinner. A great location conveniently located to the cruise terminal, the airport, Waterfront Park, Maritime Museum, USS Midway Museum, Hop-On-Hop-Off Trolley stop on Cedar Street. GREAT LOCATION.

"Location, Location, Location!"

4
Glen G, Leduc, Canada 24/10/2019

In the world of real estate, it's all about location. Location certainly applies to the Best Western Plus Bayside Inn in San Diego. My wife and I stayed at this hotel after debarking at the San Diego cruise port. To our pleasant surprise, the hotel is within walking distance of the cruise port. A taxi ride can be obtained for about $5.00. The hotel is also close the the Amtrak station, the airport, and "Little Italy." It should also be mentioned that the hotel provides free shuttle service to the airport, cruise port, and the Amtrak station. While the hotel is a little dated, we found our room to be of good size, and we were impressed by the general cleanliness of the room, and especially the bathroom. The little balcony is a nice little perk for enjoying the weather of Southern California. We also appreciated the wonderful, pleasant service provided by the front desk staff. They were very accommodating to us. We did have one concern, however. Hot water was not readily available. It took 20 minutes of running the tap water to get to the desired temperature for showering and bathing. Despite this problem, we have no hesitation in recommending this hotel to prospective travelers.

"Good Basic Hotel"

4
Dan A, Tucson, Arizona 20/10/2019

Near the water in downtown San Diego, this is a reasonably priced option and above average location. Good staff, very clean and comfortable. Lots of plug-ins but no USB ports in the room. Excellent breakfast included. Located near restaurants, drug store and other options good for travelers. Would stay here again.

"Value/Location/ Pre-Cruise"

4
301ericw, Knoxville, Tennessee 19/10/2019

If your looking for a place to stay pre cruise look no further. Three blocks inland from cruise terminal with free shuttle to not only the port but to and from the airport as well. Great price and great location.

"Fantastic Location"

5
jan c, Newcastle upon Tyne, United Kingdom 14/10/2019

Loved the location of this hotel, across the road from Little Italy and just block or two from Santa Fe train station and sea front. Hotel provide free shuttle from the airport the lady at airport information called for me as I couldn't get number to work on my mobile. Stayed in a King Room with Ocean View which was worth paying the extra for, loved looking out over the Star of India especially at sunset. Breakfast was served in Bayside grill on the corner of street, always plenty of options and replenished often, staff at breakfast great. Pool area looked good, didn't get chance to use it as so much to see and do in San Diego. Hotel stored luggage on last day until we needed to return to airport, the shuttle going back is on the hour. If your not using the car to get around recomend getting a compass pass from the machine and station cost 2 dollars for the card and 6 dollars per day for unlimited down town use on tram and buses, we used tram to old town and bus to zoo very quick and easy.

"Great location"

4
Fooderama, Vancouver, Canada 10/10/2019

Great location--steps away from The Italian Village with all its fabulous restaurants. Gracious staff, helpful. Rooms are clean, beds comfortable and nicelel appointed. They have a typical hotel buffet breakfast that is good and a free shuttle to the airport. Would certainly recommend this hotel and would stay here again.

"Perfect location, perfect view"

5
User 10/10/2019

Nice pool and hot tub, breakfast included. Quiet, amazing view, perfect location, staff were great. The shuttle driver was finish is shift and they still paid for a taxi for me to get to the airport..

"Fabulous hotel"

5
juliedee4663, UK 10/10/2019

We stayed here for 5 nights as a couple and the hotel is in a brilliant spot, and is really clean and comfortable. It is very close to Little Italy and to Santa Fe Rail station. The hotel seems popular with cruise ship passengers and breakfast was extremely busy on the two days when cruise ships were in port but the breakfast staff dealt with this extremely efficiently. Only negative was the woman on reception who checked us out. She could definitely have benefited from a term or two at charm school. She was very abrupt and not at all friendly. Thus would still, however, be our hotel of choice if we return to San Diego.

"Very nice place to stay."

4
lorenp399, Fort Myers, Florida 09/10/2019

Room was very clean.. it was quiet inside the room other then the refridgerator was a little loud. Having to have a door key to access the elevator was very nice as well. The breakfast buffet had more things to eat then I could rotate through in my 5 day stay.

"Wonderful experience"

5
Sonja F, Rio Rancho, United States 03/10/2019

I had a beautiful room with a beautiful view. Elena at the front desk was amazing. Everything was clean. I felt safe and comfortable . Close to Harbor Blvd and Little Italy . I will be back and will bring my family .

"great location"

4
l u, Fairfield, California 03/10/2019

The hotel's location is pretty good.Little Italy is like a block away & even the Gaslamp Dist is an easy 15 minute walk.The Embarcadero can be reached by foot in about 15 mins.(USS Midway Museum,Star of India maritime museum) The shuttle service is efficient & can get you to the airport in 10-15 mins.Breakfast is pretty typical but adequate & the crew's service is commendable.They always make sure the hot & cold selections are readily available.The rooms are clean but the elevators are a bit dated.The staff is very efficient, professional & easy to deal with.

"Lovely for a short stay "

4
jojo7510, Melbourne, Australia 30/09/2019

Best Western was perfect for our 2 night stay. We arrived quite late but called and the free shuttle to and from the airport arrived quickly. Check in was quick and easy. We only tried the breakfast once as we were up late. Breakfast was good value with hot and cold items plus tea and coffee. Hotel room was a little dated but suited our needs. A quick walk to little Italy and also the Harbour. The little balcony was a added bonus it just need chairs and a table. The staff were all friendly and they held our bags on check out day and even let us use the free shuttle back to the airport.

"A really nice place to stay"

4
BeatG, Zurich, Switzerland 22/09/2019

Close to everything in the city of San Diego. Perfect for us as city walkers. With a wonderful view to the harbour. But has also parking at reasonable prices. Breakfast is ok for the price of level of this hotel.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our location. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Pleasant Stay"

5
User 20/09/2019

Relaxing stay in a good location close to San diego Zoo, Sea World, restaurants and other tourist attractions, Nice farmers market on Saturday in Italian town. Clean rooms and a nice breakfast. i definetly would stay at this hotel again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our location and breakfast. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Best for the Price in San Diego"

5
Shay G, East Lansing, Michigan 16/09/2019

This little gem is located in Little Italy of San Diego. I am so grateful to TripAdvisor ratings, as this is how we chose this hotel. the room was spacious, outstandingly clean and offers a great full breakfast next door in the price of your stay. The Parking was very reasonable and the staff made us feel so at home from the moment we arrived. We got in by 10AM for a three day stay and the front desk associate said that if we could just go have a bite to eat and come back in a few hours, they would make sure to have our rooms ready, as they did! They were extremely helpful in recommending great restaurants. I would not hesitate to stay here again. Well done BEST WESTERN PLUS BAYSIDE INN!!!!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed the service from our team and the value for the stay including the breakfast buffet. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"4 night stay"

5
MrsT19882014, Shropshire, United Kingdom 15/09/2019

Chose this hotel mainly for its location, couple of blocks from Sante Fe station, easy walking distance to little Italy,Gaslamp area and 10 minutes to the sea. Rooms are fine,air con,free WFI,clean,and spacious, Loved that breakfast was included in the rate good choice hot and cold food. There is a courtesy bus to pick you up and take you to the airport should you need it again a very useful addition. Would definitely use this hotel again if in San Diego. Loved San Diego now one of my favourite cities in the USA!!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our location and complimentary services and amenities. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Filthy room carpet and beat up furniture"

2
Scott H, Santa Barbara, California 15/09/2019

Great location if you like Little Italy and the restaurants. Also close to the water. The overall design looks nice but the carpet in the room was filthy, the refrigerator made a lot of noise at night and the furniture was beat up.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are known for our very clean rooms and are so sorry you did not have this experience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great location clean but terrible mattress"

4
REG123, Melbourne, Australia 14/09/2019

We stayed here for 5 nights - great location , close to little Italy and the bay. Warning they do have smoking rooms on level 4.... The rooms are clean and basic w fridge and microwave. However the beds are very uncomfortable- mattresses very lumpy and bouncy - we made a complaint and asked for a new mattress after night 1 (esp as we see some have been delivered) but this hasn't occurred which is a disappointment as the new mattresses lay in the car park and we are having terrible sleep! Free breakfast included which is good value and plenty of choice. I am coeliac and they made every effort to accommodate my needs by cooking mine out the back. Good hotel just need new mattresses!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed the hotel and breakfast. We are sorry to learn you were disappointed with the mattress since usually our guests really enjoy a good night's sleep. We do have new mattresses in our rooms and the ones you saw are the donations we are making to Father Joe's Village. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Hotel near little italy"

5
Howie31, Amersham, United Kingdom 11/09/2019

As a family of four we loved it. Complimentary breakfast was a good variety of food and drink both hot and cold. Room was fine. Staff at reception were friendly and eager to help. great location to explore waterside and downtown.

"Nice Spot"

5
matthewbraswell, Sacramento, California 09/09/2019

Very nice room with an exceptional view of the shore line. The complementary breakfast was nice and convenient. I will definitely use this hotel again for business and even for a personal trip if I am ever in the area. I think this hotel offers a great value due to its location, amenities, nice rooms, and price point.

"Close to restaurant"

4
MLOO3, Modesto, California 25/08/2019

Very nice and clean; however. not much of a front to it. Lobby is not too inviting. Nice snack area. Parking is kind of weird. Close to water. Ate across street at Patrini's. Very good. Nice atmosphere and nice to be able to walk to it and not have to get car out of garage.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations and providing the warm friendly Lobby experience we are known for. We are glad you enjoyed the location and nearby restaurants! Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Good spot"

4
EleanorCB, Houghton-le-Spring, United Kingdom 25/08/2019

Stayed for 3 nights in August. The hotel is clean and tidy and in a very good location to explore the city. The staff were friendly and kept our bags for us after check out. The view from the room with a bayside view was great. Breakfast was served in the restaurant next door as a buffet and was a little basic but everything was kept topped up and hot. Overall a good spot for a short stay.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing how much you enjoyed the location and about our friendly staff. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Handy to Little Italy and wharf area."

4
FishermanWanganui, Wanganui 21/08/2019

Happy with our stay, good shuttle service to and from airport, and railway station. Breakfast good choices, cooked and continental. Easy walk to Little Italy area and down to Waterfront but quite a long walk to Seaport Village but you have to do it to see all the things on the way. About $6 taxi to Gaslamp district

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our location and complimentary breakfast buffet. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Magical San Diego Diego"

5
User 19/08/2019

My husband and I hadn't gone on a couples trip for over 16 years. We decided to use our points and stay at this amazing San Diego hotel! Upon arrival I inquired if they had an ADA room available for us since I am in a wheelchair. The employee that checked us in did her very best to find us a room for both nights. This alleviated lots of stress for me to be able to have the room and amenities that the ADA room gives. The hotel is beautiful and the beds were extremely comfortable. We also used the hot tub and enjoyed being outside among the tall buildings, City Life, and beautiful weather. This hotel is conveniently located within blocks of Little Italy. This provided easy food options for us Without having to find a parking spot. It was a foodie's dream! Also within walking distance was the coast with lots of museums to enjoy and boats to watch and sunsets to cuddle up to. We would definitely go back and enjoy this hotel and all the wonderful things San Diego has to offer!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. We really loved reading you review as it painted the picture of our hotel and the area they way we hope our guests see it. Thank you for sharing how you were able to easily get to nearby dining in Little Italy and about enjoying the sunsets down at the waterfront. We are glad we were able to accommodate your request for an ADA room to ensure your stay went smoothly. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Quality hotel"

5
Dallas D. F, Pennsylvania Dutch Country, Pennsylvania 19/08/2019

This is 2nd time we stayed here and will be back. Hotel is located close to waterfront, Little Italy, trolleys and buses. The personnel that work there are nice and helpful. Breakfast is good and rooms nice

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to Little Italy and our complimentary breakfast buffet. We hope to have the opportunity to welcome you back for a 3rd trip!

"Enjoyed my stay"

5
fabian54, Rochester, New York 05/08/2019

The location of the Hotel put me close to Little Italy in San Diego, The Harbor. The bed was very comfortable. I was close to a Medical facility that was a couple blocks away within walking distance, the Rite-Aid pharmacy was across the street. There are a couple of Restaurants I can suggest if You Love Italian Food

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our location and comfortable beds. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Wonderful Experience"

4
pcbaja, Phoenix 27/07/2019

This is our first time at Best Western Plus Bayside Inn. Our rooms were immaculate. The staff always made sure they left us plenty of towels when requested. We had young children with us and the breakfast served at the Bayside Grill was good plus adequate and for our needs each morning. The reception area was nice and the staff at the front desk were very friendly and helpful. We were surprised when we received e-mail stating we would need to pay extra for parking. After I checked with other hotel accommodations in the respective area, I was told that majority of the hotel in this area charge extra for parking. We plan to stay once again upon our return.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing how much you enjoyed our clean rooms and service from our staff. We understand parking is hard to come by in downtown San Diego. As one of the few hotels in the area with our own parking garage, we try to keep our pricing at less than 1/2 that of the neighboring hotels to ensure a great value for our guests and avoid offsite valet charges. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Restaurant and Bar"

5
kimberly1123, Houston, Texas 27/07/2019

This is the place to visit when in San Diego. The hotel is awesome. The pool area is awesome... the bar and its staff are.... awesome! Very chill atmosphere. Makes you relax and just easy to be yourself and feel comfortable. The picture below is the best red wine there! Kudos to the entire bar crew for making us feel welcomed!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our pool and hotel. We appreciate your feedback about the awesome service at our Bayside Bar & Grill which is only open during breakfast hours. Cocktails and wine are available at that time too. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great location and stay"

4
cosmoinwindsor, berkshire 23/07/2019

We stayed here for 5 nights during San Diego Pride. Our room on 11th floor was well appointed with great toiletries and was cleaned each day of our stay. Breakfast provided at the cafe next door set us up nicely for each day. The location was great for little Italy, the waterfront and also the railway station where we caught the Surfliner train to Los Angeles. We would definitely recommend this hotel

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our location and complimentary breakfast buffet. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Friendly Staff great hotel"

5
Elizabeth0709, Douglass, Kansas 23/07/2019

The room was great and every person on staff was very friendly and helpful. The breakfast buffet varies from day to day with a large variety of options, everything we tried was delicious. I would definitely recommend this hotel!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our complimentary breakfast buffet and rooms. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Comic con"

4
RachelAMullins, Los Angeles, California 21/07/2019

We had a block of rooms for comic con. The front desk staff was very helpful the pool is nice and doesnt close until 11pm on the weekends. The best part is the big refrigerator & microwave in each room. It was a life saver for eating between obligations.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed the room amenities like the fridge and microwave. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"nice hotel nearby the bay"

3
Cesare L, Province of Rome, Italy 18/07/2019

good hotel close the bay and midway museum, near trolley station santa fe depot, : Hotel is clean personnel friendly medium breakfast. the bay is ten minut walk and little italy with your restaurant is close the hotel

"Close Proximity to Rock n' Roll San Diego"

5
Zookeeper81, Glendale, Arizona 15/07/2019

Stayed here for a long weekend (3 nights) and participated in the Rock n' Roll 5k (Saturday) and Half Marathon (Sunday). If you are running this race it is the PERFECT hotel to stay in and is literally right at the end of the finishers' chute. If you are staying here during that weekend for any other reason it is NOT great since a lot of the roads around it will be closed and I think parking is at a minimum. Close to a lot of restaurants within walking distance, and some attractions at the waterfront.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to the finish line for the Rock N Roll Marathon. We are glad you also enjoyed our proximity to many restaurants. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Good Location, Nice Renovation"

4
leemi1, Huntsville, Ala. 14/07/2019

If you're looking for a convenient location to the harbor area, this is a good choice. Easy walk to the harbor. So-so breakfast, nothing special. Good shuttle service to airport. Nice view from 12th floor.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to the waterfront and the view from you room. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great Location just steps from Little Italy"

5
mistyinstl, Saint Louis, Missouri 08/07/2019

My family stayed here in the week leading up to July 4th. The main reason we chose this hotel was its location - four blocks to Waterfront Park, two blocks to rows and rows of restaurants in Little Italy, and four blocks to Santa Fe Depot to catch the trolley, Amtrak, or MTS. When we arrived at the airport and called for the shuttle, we were told it wasn't available, but to take a taxi and we would be reimbursed upon arrival, which occurred promptly. The front desk staff were friendly and helpful. The room was clean and overlooked the pool area with a tiny balcony. Despite the late pool hours, we did not hear any noise once the blackout curtains were closed. The free breakfast was plentiful with hot and cold options, but became a bit repetitive after 5 days. We had a rental car for two of the days we were there and paid $20 per day to park. The garage is tight and there is no elevator service so use the unloading area near the entrance for luggage. I would definitely stay here again when returning to San Diego.

"Perfection at Best Western Plus"

5
NorthStar24150308135, El Sobrante, California 07/07/2019

San Diego has never been more picturesque. Thank you Best Western for a lovely room. Even though there had been an earthquake which tripped the seismic sensors on the elevators rendering them inoperable, the staff were cheerful and helpful. I didn't even mind the 7 floor hike to the room.

"Excellent pool for lap and water aerobic exercise."

5
Navigate48577613034, Crescent City, California 03/07/2019

I had a very pleasant stay here. I really enjoyed the pool, just wish the jaccuzzi was in working order the night I was there. My only suggestion would be to have the restaurant and lounge open in the week during the summer at least until 9:00 for late arrivals from the airport. Also, have the hours posted on the front door. Nice shuttle to and from the airport

"Great hotel to stay with kids"

5
nightshade1107, Perth, Australia 28/06/2019

We chose this hotel based on price and location. We loved being across from the Little Italy district and our kids loved the pool and spa. The free breakfast was plentiful and there was way too much to choose from.

"Bay view?"

3
Joasi23, South Yorkshire, United Kingdom 21/06/2019

The extra to ensure a high floor with bay view was a waste of money in my opinion. On a road trip from the uk so chose the hotel carefully as we only had one night in San Diego. We expected an open view not a glimpse, hemmed in by ugly high rise buildings. Now we have seen this beautiful city we would have shelled out extra to stay in one of the hotels actually on the front further round. However ... the location is excellent for walking and the room as expected for the price . Enjoyed the extended hours of the pool/ hot tub area until 11pm. Parking $ 20 per night which seemed fair considering the local parking prices, staff nice on check in and room available early which is always a bonus. If we were staying longer I would have requested a room change or refund of the supplement, but for one night it wasn't worth the hassle .

"Great Location and Price"

5
Bwo_and_Rhys, Las Vegas, Nevada 04/06/2019

Excellent finish line stay for the Rock N Roll Marathon. Price was great for the area. Hotel was close to everything. Free breakfast was much better than you typically would find from a hotel. Hot tub was small but comfortable. Little patio was a nice extra.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing how convenient our proximity to the finish line for the Rock N Roll Marathon was for your stay. Thank you for your kind feedback about the good price and complimentary breakfast too. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great location for walking to bay"

4
kb397, Cincinnati, Ohio 03/06/2019

We chose the Bayside Inn because of the close proximity to the pier area. It was within a nice walking distance to the USS Midway and Maritime Museum (15 minutes). It was also conveniently located near Little Italy with several restaurant options. The complimentary breakfast was good. There was a variety of cereals, oatmeal, muffins, danish, toast, yogurt/granola/toppings, juices, milk, coffee and more. The hot breakfast items varied slightly each day - pancakes, waffles, breakfast potatoes, sausage, bacon ... We appreciated the use of the computer and printer in the lobby to print tickets for our reservation. Excellent friendly customer service. Highlight: We loved the bay view from our room!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our location and complimentary amenities. We appreciate your kind feedback about the excellent service you received too. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Would stay again"

4
pacificgun, Tauranga, New Zealand 21/05/2019

Stayed here for a couple of days before a cruise. Was a good choice as they have a shuttle pick up/ drop off from the airport and cruise terminals. It is within walking distance from the train station. Staff are friendly and helpful. It was clean and the room was pretty big. You can hear a lot of city noise.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about our helpful staff and complimentary shuttle service to the cruise terminal. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"short stay before a cruise"

5
User 20/05/2019

this was an excellent location within walking distance of the port, clean and secure. There were plenty of nearby restaurants and even a drug store, so everything was extremely convenient. I would recommend this to others.

"Best location for the price"

4
KathiE192, Charleston, South Carolina 02/05/2019

Location outstanding, bonus is the comfortable bed. I enjoyed my stay here and was pleasantly surprised at how good the accommodations were. Great internet, and TV. Also nice to have fridge and microwave, but best part was the bed. Enjoyed the hot tub and the hours of availability. On the downside the toilet didn't flush very well and the shower while hot was not very powerful. No restaurant but there are so many close by its not a problem. But this is a great place to stay. I would highly recommend it.

"One Night in San Diego"

4
rmpaul, Ponce Inlet, FL 20/04/2019

Booked this hotel for one night before a cruise. We arrived late morning at the airport. They sent the shuttle right away to pick us up. Our room was ready so we dropped off our bags. Location is close to Little Italy. We walked to several places. Great location for the cruise port. The next morning they provided a courtesy shuttle to the cruise port. Room was good.

"Nice location. Pleasant stay."

4
Robo009, London, United Kingdom 17/04/2019

This is a pleasant, comfortable hotel in a very good central location. It's easy to walk anywhere in the city centre from here. It's also easily accessible to the trolley / tram, buses and Amtrak, all at nearby Santa Fe station. There is a free hotel shuttle bus form the station too (useful with luggage even for the very short distance) and to the airport which isn't far. The breakfast is ok. It's very basic, and the restaurant, although in the building, requires a short outside walk from the lobby.

"Great location to do almost anything"

4
galdor1, Nelson BC 13/04/2019

After our trip on a cruise ship we stayed in san diego for 3 days before going home. Best western...BW...was in the perfect place for us to do all the tourist things we wanted to do/see. BW is only a few blocks from the waterfront so we were walking distance to see the uss midway. Also only $15 bucks got us a taxi to the zoo, and only $10 to get to the airport. A bit longer walk to gaslamp area of town but the hop on hop off bus solved that and took us to old town as well both places are worth visiting. Very safe in the evening on the streets, and only 3 blocks from "litttle italy"...with many great dining choices. The BW itself is clean, quiet and the continental breakfast is always fresh and the attendants cheery and helpful. We would stay there again.

"Great place to stay"

5
Igiveuptoo, Toronto 31/03/2019

We booked this Best Western, a relatively small hotel, for a last night before flying home. The price was great, the room was clean and modern, the beds very comfortable and there is free Wi-Fi. We were offered a full, free breakfast and free shuttle service to the airport, although in our case they instead paid for a cab to take us there. The staff was super pleasant and eager to help out. Breakfast was good and certainly better than the continental breakfast offered by most places. The hotel's location is also very good as it is within walking distance to the Gaslamp district. A great way to spend the last day in California. We would stay here again for sure.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our complimentary service like the breakfast buffet, Wi-Fi and our shuttle. We appreciate your kind feedback about our helpful staff and great location too... and we are glad you had a great stay. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Surprisingly good"

5
User 30/03/2019

The people were great and helpful, truly genuine. I loved the peace and quiet at night. The free breakfast was awesome, I didn't have to make my on waffles. Everything was clean, giant room size. Easy to access f on anywhere.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed the peace and quiet at night and the complimentary breakfast buffet. We are glad you enjoyed your stay and are thankful for your kind feedback about our helpful staff. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Perfect for pre / post cruise"

5
TravelwKiddies, Calgary, Canada 30/03/2019

We stayed at the BW Bayside following our Disney cruise. We wish we had stayed here before the cruise too! The hotel is a few blocks from the cruise terminal. We walked it with our luggage and it took about 20 minutes with our slow walking 7 year old. You could also easily grab a taxi at the port and the ride would be 5 minutes. For those of you with small kids and you don't want to bring car seats on your trip. This hotel would be an excellent choice. Maybe one parent pushes your kid in the stroller while the other takes all the luggage in a cab? Then you take the hotel shuttle to/from the hotel. Perfect! When we arrived at the hotel at 8:30am, we were able to check in AND they gave us a voucher for the free breakfast for that day. So great!! The buffet breakfast is typical. Cereal, toast, yogurt, pasties, whole fruit, waffles, eggs and sausages. A very good free breakfast! We also loved being able to walk around the nearby areas - Little Italy, Seaport Village, etc. There are some amazing restaurants just a few blocks away. And the rooms are great too. Clean, comfy, spacious, fridge and microwave. Pool is great! It was a little cool but not unusable and fun to go between the hot tub and pool. It's located in a bit of a courtyard so it's shaded most of the day (perfect for my redheaded family) Only two teeny things that were not as great. First, the Wifi was really tricky to connect to and it wasn't very fast. Not a huge deal unless you are here for work and need a really good connection. Second, the balconies aren't very useable. They are concrete and pretty narrow. The slats are also horizontal, so be careful if you have kids that are climbers. We will happily return the next time we are in SD!

"Just an average stay"

3
SeasideRendezvous88, Oregon 29/03/2019

We recently returned from a 4 night stay and had a pretty mixed experience. Pros: Excellent downtown location only about a 5 minute walk to Little Italy or the bay front. Despite the city location, the room was quiet. It was nice having a balcony to step out onto. We had a city view room and looked out towards apartments and office buildings. Good security in that you have to wave your room key over a sensor to access the elevator to rooms. Cons: Ice machines are located on only 3 of the floors. We had thermostat issues. One night we froze, two other nights we could not get the fan to come on or lower the temperature. We had to open the sliding door to cool the room. We reported this to the front desk and they said they would send someone up to look. I don't know if they ever did because there was no change. We went to turn on the TV and it wouldn't come on at all. It was late in the evening on our last night there. We reported it to the front desk upon checking out and the desk clerk was kind of surly about it. Toss-Up: Plentiful parking in the garage next door to the hotel with parking at $20/night. Spots were small and tight to get into. Breakfast is in a former restaurant half a block from the hotel. First morning was pancakes, scrambled eggs, and ham slices. Our second morning it was potatoes, waffles, and sausage links. Third morning was a report of our first morning. Breakfast doesn't start until 6:30 so we had to miss our final morning since we had an early flight. My daughter needs gluten free and there was a sign stating to request gluten free items. Staff showed her one option, so she didn't have much for breakfast. Should we return to San Diego we would try a different place to stay.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to Little Italy and the waterfront. We appreciate your feedback about the thermostat and TV... our apologies for any inconvenience. We will use this helpful information to make improvements for future guests stays. Our complimentary breakfast buffet is served in our on site Bayside Bar & Grill Restaurant which, although is attached to the hotel, does have an entrance from an outside door. Most of our breakfast items actually are gluten free... All of the meats, eggs, potatoes, rice and fruits are gluten free. Some of our cereals and breads also offer an alternative for gluten free diets. The only items not gluten free are pastries and some bread. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great location in San Diego"

5
Z2G35, San Jose, California 27/03/2019

We stayed here for a four-day mini-vacation in San Diego and was pleasantly surprised. The hotel was very nice, clean, and situated right in the heart of SD. Super close to the San Diego Zoo and Sea World. And, only a few blocks for Little Italy. It was also nice that the hotel was located only a couple blocks from my college go-to dessert place, Extraordinary Desserts, which I was definitely going to hit on this trip since it's been over 15 years since I was last in San Diego! Free breakfast buffet was next door in a little diner/restaurant and was actually pretty good. The hotel parking structure had ample parking spots, which is very important to me. I absolutely hate and avoid hotels that don't provide enough parking. Overall, I highly recommend this hotel and will definitely be coming back here the next time I'm in San Diego.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed your mini-vacation here. We are glad you were able to see some of the wonderful sites nearby like the Zoo & Sea World. It is nice to be able to walk over to Extraordinary Desserts and get something special, they have great lunch items too! Thank you for providing feedback about our ample parking and complimentary breakfast buffet... We look forward to welcoming you back the next time you visit San Diego!

"Beautiful hotel!"

5
meliss_880, Niagara Falls, ON 18/03/2019

We loved everything about it and were very happy! Great location, super clean, fast internet. We stayed at a different hotel prior to this so the comparison made this one look super amazing, but it really was in actuality.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our location and clean rooms. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great Hotel in San Diego"

5
travelsforphotos, Chicago 16/03/2019

We were in San Diego for one night prior to a cruise we were boarding the next day. I was pleasantly suprised with the level of service and quality it had to offer. First of all the hotel offers a free shuttle to and from the airport, as well as a free shuttle to the port. Upon check in we were given a "goodie bag" with some very nice snack items - a very personal touch, The hotel was also just two blocks from "Little Italy" which made it easy to find a good meal for the evening quickly. The only small negative that I feel compelled to mention though, is that the water temperature in the shower was very difficult to regulate and the water pressure could have been stronger as well. But the room was extremely well appointed with a large screen TV and very nice bedding. Cleanliness was also top notch. I would go back here in a minute.

"Don't bring your nice luggage"

2
User 16/03/2019

They shouldn't advertise a "bayside view" when all you can see, is another hotel, where the bay should be. Waiting an hour and a half for a shuttle from the cruise terminal, sucked. The driver precariously placed my brand new carry on bag, on top of a pile of luggage and it fell out of the shuttle van from a 5ft height. It now has a huge gash, a wheel is loose and it's scuffed. The air conditioner in room 909, does not work. Cynthia, at the front desk needs some phone etiquette training; she was pleasant enough, in person. Overall, it's our last resort for a room, by the port.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Dear Thea, Thank you for reviewing your recent stay with us at BW Plus Bayside Inn. On behalf of our entire team, I would like to apologize for not securing your luggage properly. We had two complimentary shuttle vans picking up from the cruise terminal all day and are so sorry you were not able to get a ride in a shorter period of time. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please accept our apology along with 1,000 bonus points we will add to your BW Reward account. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Excellent!"

5
User 08/03/2019

The hotel is near the main points in San Diego. There are trolley and bus stops nearby. It is clean and safety. Breakfast is included, and it is very good. The price is not low, but the hotel worths it's value...

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed out proximity to the main points in San Diego and transportation. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Quiet, Clean, and Convenient"

5
123LeAMP, Maple Grove, United States 05/03/2019

This hotel is older but it was everything I listed in my title. Last time I stayed 2 blocks closer to the bay but the cost was so much more! This hotel included a good breakfast, was a 10-15 minute walk to USS Midway, and right on the edge of Little Italy. The price was much more reasonable and saving $100/night was worth the 2 extra blocks. We paid to have a bayside room up on a higher floor. We could see the Star of India and the water from our balcony. It was nice that we could open the sliding glass door and enjoy the warm weather. We would stay here again without hesitation.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much value you found in the price for our clean rooms and amenities. We know price is important to our guests and want to ensure they are able to also enjoy all of the wonderful things San Diego has to offer while in town. We are glad you enjoyed the beautiful weather from the balcony and our complimentary breakfast buffet too. We look forward to welcome you back the next time you visit San Diego!

"Great hotel near cruise port"

4
User 04/03/2019

We were promptly picked up at the airport by Dan, the shuttle driver. He was very courteous, and gave us many good tips about the area. Cindy checked us in and was again very courteous and very helpful and had lots of knowledge to assist us. The room was very clean and well appointed. We had a partial view of the ocean. It is walking distance to many restaurants. We walked around after dark and it felt perfectly safe. We had lunch nearby at Extraordinary Desserts and the sandwiches and soups were excellent. The desserts we're beyond delicious!!! Great hotel...

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how the courteous service from Daniel and Cynthia, we are glad you enjoyed our location too. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great place to stay in San Diego"

5
navygirl81, Millington, Tennessee 03/03/2019

The room was very clean and comfortable. The staff was absolutely great, very friendly and very professional. The breakfast was the big hit. The scrambled eggs and blueberry muffins were the best. House keeping was always on time and very thorough.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our complimentary breakfast buffet. We really appreciate your kind words about our staff too and are glad you enjoyed your stay. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Nice hotel... centrally located"

5
Gayle S, Rochester, Minnesota 26/02/2019

We stayed here in February. The room was a nice average comfortable clean room. The exercise room was modern and clean. The pool area was nice and we enjoyed the hot tub daily. The breakfast was very good. Eggs, meats, and other warm entrees in addition to the standard cereals, breads, and juice. We chose this hotel because it is centrally located. We could use public transportation to get to anywhere in San Diego by just walking a few minutes in any direction. A Green light rail/trolley stop is nearby or its near the Santa Fe depot or near bus stops for bus 7 or 215 which take you to Balboa Park. Short walk to the Maritime Museum and USS Midway. Also this hotel is right on the edge of little Italy so great dining options nearby. The price of this hotel was half of many surrounding hotels which made it the obvious choice (using hotels.com). Overall very pleased with this hotel.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to Little Italy, Balboa Park & the USS Midway. We are glad the price for our hotel, with our clean rooms and complimentary amenities, worked well for your trip to San Diego! We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Dirty bed"

1
chrissR1256VO, Arlington, Washington 22/02/2019

I checked in here for three nights last night with my 12 year old daughter staying with a group for a gymnastics conference and arrived late, had dinner and climbed into what appeared to be a clean bed. It was made up tight... and I woke up with a condom next to my face! House keeping clearly just remade the dirty bed!!! I went down to the front desk to speak to them about it. All I got was “I have to speak to the manager “. Terrible. They should be moving us immediately to a “clean “ room.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your current stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize. We understand finding the unopened condom package is very unsettling, especially when traveling with children. Our Front Desk team explained the manager would be in the office shortly and as she was working on compensation and arranging for service to your room, your call was transferred to her for follow up. Although we cannot undo your experience, we hope the compensation and apology helped make up for it some and know that your satisfaction is important to us so we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"BW+ Bayside in San Diego rocks"

5
JohnFeb2019, Harrisburg, Pennsylvania 16/02/2019

Stay here if you visit San Diego. Its as good if not better than higher priced hotels in the area - clean and fresh room service, close to Little Italy restaturants, 3 blocks from the trolley, free breakfast around the corner, helpful staff. Couldn't have asked for a better place to stay.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our location and the value your received for the amenities and service. We appreciate your kind review of our staff and are glad you had a great time! We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Excellent Property, good location."

4
User 15/02/2019

This location had good amenities, the complimentary breakfast was among the best I have had in a Best Western Property. The location was also excellent, close to all the hot spots you would want to eat, drink or visit in the downtown area.

tlwickens, Public Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our complimentary breakfast buffet, our kitchen team works hard every morning and this will make their day brighter! We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Good location"

4
Werekeke, Lima, Peru 13/02/2019

Few block from Little Italy and a short walk from the bay, this hotel allows you to visit major attractions on foot. Friendly staff, well kept and a good breakfast is included. Views are not great, though.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our location and service. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great Location-Friendly Staff, Nice rooms"

5
denlin, Saskatchewan 07/02/2019

We stayed here post cruise. They sent a shuttle to the port to pick us up. The room was very nice and the staff friendly and helpful. Breakfast was a typical BW breakfast. The hotel is on the edge of Little Italy and close to Gaslight area. it is only about a 10 minute ride to both the airport and the cruise port. They usually supply a shuttle to the airport but because we left at 4 am, they didn't so we called a cab. The hotel is close to the pick up point for the Hop On, Hop Off Trolley and the hotel sells tickets for it.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our location and friendly service. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Comfortable vacation"

5
User 05/02/2019

We spent 2 nights in this hotel. Breakfast was very good. Room was very clean. The pool at the inner courtyard was good for swimming. Location is very very good. We walked to gaslamp quarter, Italian district, navy-harbour. Each takes 10 minutes walk. We drove from L. A., parking was very easy and good organised by the hotel.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to the waterfront and Little Italy. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great value and great location"

5
ldw62, Prince Rupert, Canada 31/01/2019

We stayed at the BW Bayside for a total of 4 nights pre and post cruise. The staff was wonderful and the location very convenient, we went to the zoo one of the days and it was very easy to take transit from the station a few blocks away. Easy walking to the waterfront, a kids park nearby and great restaurants in little Italy. The shuttle service was excellent to and from the cruise and airport and the complementary breakfast was very good with lots of variety. I would definitely stay there again when in San Diego.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed the value you received staying with us and our proximity to the cruise and airport. We are glad you were able to enjoy some of the wonderful San Diego attractions like the Zoo while staying. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Clean and comfortable"

4
Donna B, Lincoln, Nebraska 24/01/2019

We enjoyed our stay at this hotel. The rooms were clean and there was lots of room. The free breakfast was located next door. It was one of the better free breakfasts I have had. We had a room that faced the street. If you are a light sleeper you might ask for a room that doesn't face the street. It was nice to have a micro wave and fridge in the room. It was close to the bay and all the activities there. I found the service from the front desk was not always the best. Some were very helpful some not so much. The lady that worked Sunday evening said I don't know to several questions we asked her and never offered to help us find an answer. They do not have a van going to the airport everyday so they pay for a cab ride. That is OK except we had to wait for over 30 minutes for a cab. It is a good thing we had added on extra time to get to the airport. I would stay there again if I were in the area again.

"Great Location, Clean Room, Good breakfasts"

5
Singapoorean, Singapore 21/01/2019

Love the view, They gave us a room on the the floor overlooking the bay. It was New years eve, though there was no fireworks, we had a great time looking out into the bay, And also because we could see the bay, we discovered some event was going on and managed to catch a parade on NYE itself. Parking wasnt free which I think they could have thrown in for free for staying guests. Breakfasts were included, usual eggs and sausages but all freshly made and served hot. Coffee was good, just gotta make sure you head down for breakfast a little earlier as it can get very crowded and seats are limited. All good!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed the view of the Bay and the Holiday Bowl Parade down at the waterfront. We understand parking is hard to come by in downtown San Diego. As one of the few hotels in the area with our own parking garage we try to keep our pricing at less than 1/2 that of the neighboring hotels to ensure a great value for our guests and avoid offsite valet charges. Thank you for sharing how much you enjoyed the complimentary breakfast buffet. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"nice place with good view"

4
rx191, Hesperia, California 15/01/2019

we stayed for a week here on vacation. We had a bay view room and the view was good from the 11th floor, parking is alittle tight if you have a large truck. The room was very clean and the staff is very nice and helpful

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed the view from your room and about our helpful staff. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great location, outstanding service,just right!"

5
Bwilliams21, San Antonio, Texas 06/01/2019

Spending a day and night here en route to HI tomorrow. The airport shuttle driver couldn't have been more helpful and informative, pointing out great things to do and see on the way to the hotel. Then hotel allowed us to check in a full 8 HOURS early, at 8 am!! The king sized bed was super comfortable. Because our flight to HI leaves before breakfast opens tomorrow, the hotel staff gave us the breakfast voucher for today, again going above and beyond. I would definitely stay here again if I come back to San Diego!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how comfortable your stay was. We appreciate your feedback on how accommodating and helpful our Shuttle Driver and Front Desk Team were too. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Don't stay anywhere else!"

5
Nicole M, Gold Coast, Australia 03/01/2019

I can't rate this place highly enough. My family of 2 adults and 2 kids aged 13&11 had 2 rooms and they were both spacious, very clean and fresh. Beds were very high quality, not bouncy or saggy. Good pillows and overall great rooms.Breakfast was perfect and the restaurant staff were so helpful.Pool and spa were AMAZING, even in winter - yes the spa was hot and the pool was warm. Both were immaculately looked after as is the entire property.This is a real gem, I can't recommend it enough.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed your stay! Our beds are pretty new so we are grateful to know how comfortable you found them to be. It is so nice to know how happy you were with the service, breakfast and cleanliness. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great Option for SD Staycation"

4
ronchen82, Pleasant Hill, California 31/12/2018

We stayed here for a short staycation from LA. The location is absolutely prime and the view from higher floors are easily worth more than the average nightly room rate. SD is a very walkable city so all the notable POI in SD is easily accessible from this Best Western. The lobby and rooms appear to be recently renovated. I would consider and recommend staying here when in SD. Ironically for all the areas where this hotel hits high marks, its brrakfast is woefully inadequate. Fortunately, Little Italy is two blocks away so any weary traveler will not go hungry.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to so many wonderful sites in San Diego. We appreciate your feedback about our complimentary breakfast buffet too so we may implement improvements to offer a better experience to our guests. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Vacation Location"

5
User 25/12/2018

With an airport ride availability on their hotel shuttle the hotel gets you started off well. Easy check in and the room on the top floor where a view of the harbor is still available. For me, the close sounds of the San Diego Municipal Railway and Amtrak crossing less than two blocks away. Half a block from Little Italy and one can eat for a week lunch and dinner at a different place. The complimentary breakfast daily isn't special but a reasonable start of each day.

"San Diego Trip"

5
User 18/12/2018

We found the Best Western Plus Bayside Inn to be a great value in the heart of San Diego. It's rare to find a big city hotel with free internet, a full complimentary breakfast and free airport transportation. The room was excellent and the staff went out of their way to provide excellent service.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed your stay and all of our complimentary amenities. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"After cruise stay"

5
User 11/12/2018

This is an excellent hotel for your pre or post cruise. Close to cruise and airport terminals as well as harbour and downtown area - two blocks to "Little Italy" a "must" to visit. Shuttle service and all other amenities very good.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how convenient the shuttle service to the cruise terminal was for your trip. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Very nice stay; great location!"

4
donaldh886, Reno, Nevada, United States 09/12/2018

We enjoyed our stay at this hotel. Great location in San Diego, with Little Italy right next door. Just blocks from the bay and Gaslamp areas. Nice service personnel. Very nice King bed overlooking the bay. Only reason not 5 star is the water in the tub and shower area. Most cold water with intermittent hot! Breakfast included, but many wonderful breakfast options just a block or two away. Also free shuttle to airport or cruise ship! Would definitely stay here again.

"Needs management improvement"

2
nancysX8403HI, La Cruz de Huanacaxtle, Mexico 17/11/2018

We frequent Best Western Plus Hotels over North America and this one rates significantly below grade. The rooms are partially upgraded, but the bathrooms aren't. Not up to plus levels for sure, especially the mold around the tub and old fixtures. There was no notice before booking of an $18 per night parking fee, but there was no choice as there was no street parking. We ate in the hotel dining room for dinner, do yourselves a favour, walk a block to little Italy and eat at any of the great restaurants. The breakfast included at the same restaurant was terrible. Dried out crusty pancakes, overdone dried out ham and other Meager offerings. To top off this stay, they put a supper charge on our room that wasn't ours. 45 minutes of arguing before it was removed. On a positive note, San Diego was amazing, and we will be back, just not at this hotel.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us about the bathrooms & complimentary breakfast buffet to implement improvements to ensure we offer a better experience for guests in the future. We do share on all online booking channels and confirmation letters that the parking is $18 per night and apologize for any confusion in regards to this information. The service you received to address the erroneous charge is not what we are known for and we are deeply regretful... we hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Friends get-together"

5
User 16/11/2018

Friends flew into town, and hotel shuttle gave them a ride to/from hotel. The view from our room was spectacular. We were centrally located, and enjoyed walking to many shopping and eating establishments. Our plan is to return next year.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed the view from your room and our proximity to many shopping and dining options. We look forward to welcoming you back next year!

"Great value in a convenient location"

5
George J, Cleveland, Ohio 09/11/2018

A 25 min walk from the San Diego convention center, this hotel provides clean, spacious rooms a modest gym and a more than adequate breakfast at a quite location. It is a great value for those that don't need to be right in downtown.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our location and complimentary breakfast buffet. We are happy you were able to save some by staying with us too. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great Hotel to Rest and Relax"

5
Tim G, Clemson, South Carolina 08/11/2018

We are in San Diego for a week of sightseeing. I made reservations several months ago and all was well when we arrived. This hotel is only 3 blocks from the bay and 2 blocks from Little Italy. The room we had was just great with a very good view of the bay. Bed was very comfortable and there were many amenities. The room had a coffee maker, refrigerator, and a good TV. The breakfast was a hot buffet was also very good. This was a very good stay. They also have a shuttle to the cruise ship dock. This make this hotel a real winner.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed the comfy beds and complimentary breakfast buffet. We are glad you had a very good stay and were able to get some rest and relaxation... We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Good hotel waterfront view."

4
SirRobert1934, Port Saint Lucie, Florida 07/11/2018

PU at airport and taken to cruise port next day. Attached restaurant not open except for breakfast which is included. Early arrival luggage stored until rooms ready.. Very helpful staff. The room we had had view of waterfront and was a very large size.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
We thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. We are glad you were able to use some of our complimentary services like the breakfast buffet and shuttle. Thank you for sharing about the friendliness of our staff and large guest room sizes. We hope to welcome you back for another trip!

"Two Night Stay"

5
Chanksie, Devon 06/11/2018

Chose this hotel for a two night stay whilst on a hectic Californian road trip. We desperately needed two nights in the same bed and it didn't let us down. Room was clean with a comfortable bed and allowed us to recharge our batteries! Reception staff were very friendly and helpful and provided us with directions and information to get our San Diego trip underway. Really enjoyed a dip in the pool and jacuzzi and it was nice to park the car in the onsite car park and not have to use it from check in to check out as everything was within walking distance. Location was perfect, especially with Little Italy a few moments walk from the hotel. Wish we had stayed here for an extra couple of nights and had a bit more time to explore San Diego. If a return trip to SD is ever on the cards, then I would stay here again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
We thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. We are glad you enjoyed using our pool and hot tub to relax during your road trip. Thank you for sharing about the friendliness of our staff and great location too. We hope to welcome you back for your next San Diego trip!

"Stay before our cruise "

5
EdG321, Midlothian, Virginia 03/11/2018

Wow! Nice find. This hotel is very clean, very friendly staff, and very convenient. We stayed just 1 night but plan to be back. No one ever talks about the soaps and shampoo provided. I will! They are awesome here. The buffet breakfast is satisfying though not fancy. For this area, it is a very good value for the money. I higher recommend them.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed your stay. We appreciate your kind words in regards to our clean hotel and helpful staff and we look forward to welcoming you back for your next trip!

"Great place to stay!"

5
decrocus, Lambertville, Michigan 02/11/2018

I cannot recommend this hotel highly enough. The shuttle picked us up at the airport and delivered us right to hotel. The driver was VERY nice. All of the staff were great. My husband lost a credit card and they went above and beyond the normal to help us find it(and we did). The rooms are nice, and had lovely citrus scented soap. The breakfast is served at the restaurant next to the hotel. It is pretty typical but did have real croissants. The hotel also gives you a discount for dinner,they served wonderful salmon , all in all very nice. You are right next to Little Italy with lots of restaurants, and can see the Star of India from the street. You can catch the Old TownTrolley 2 blocks away. If you think all my reviews are this nice, read the next one about Mission Valley Marriott which get 2 stars.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed the food at our Bayside Bar & Grill and the smell of our bath amenities. We hope you had a great time exploring the area visiting Little Italy and the Star of India... we hope to welcome you back for another trip!

"Exceptional hotel"

5
Oded V, Cincinnati, Ohio 31/10/2018

I made the wrong date in the reservation (a different year) and the team did all they can to help me including using the same cheaper price of next year. Great hotel and value of stay. I would certainly recommend to anyone who wants to stay in San Diego.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about your experience and we are glad we were able to accommodate you on the correct dates. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"60th birthday trip"

5
MikeandSueUK, Manchester , UK 28/10/2018

We stayed 4 nights in the hotel after flying in from the first part of the trip in Vegas. We got a taxi from the airport which is a short distance away and cost $15. The hotel is fairly basic but clean and comfortable. There is a coffee machine in the room and breakfast is provided next door in the restaurant. It might have been because we were in October but it did not appear that the pool ever got any sunshine. The hotel is ideally situated and only a short walk to lots of bars and restaurants in little Italy or the gaslamp quarter.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed your 60th birthday trip staying with us... We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Handy Location"

4
Fergus L, Drogheda 26/10/2018

I stayed here for five nights in September last. I picked the hotel for its location, 10 minutes walk from the rail station and the waterfront. The room was very comfortable with excellent facilities. The buffet breakfast was very good and suited me fine. It is situated in a quiet neighbourhood consisting mainly of offices and apartments but with essential stores nearby. I enjoyed my stay there and would not hesitate to return to it in the future. This was my first time in San Diego.

"Great Stay!"

5
Jenna1226, Apopka, Florida 25/10/2018

My husband and I stayed at this hotel for 6 nights while visiting San Diego and had a wonderful stay. Our room was on the 8th floor facing out towards the Bay side. I love that we paid a little extra to have a bay side view... it was beautiful! I loved how the sliding door in the room opened and we had a little balcony. I loved to sit by the open door and watch the sunset at night! Our room was cleaned daily and was always very clean. The only downside to the room is that it was outdated. The lobby and main areas of the hotel are updated and much more modern but the rooms could use a little help. With that being said, our bed was very comfortable, room was clean and loved having the microwave and refrigerator in the room. The water pressure in the shower was great and we had hot water. This hotel is a great location to amazing restaurants in Little Italy (quick walk) and a short walk to the Gaslamp District, Marina, and Seaport Village. The complimentary breakfast was also very good, we just wish they had more variety. After a few mornings, we would have liked for them to have mixed up the options but it was still nice to have a breakfast included in my room rate. For the value of this hotel, my husband and I would definitely stay here again if we return to San Diego.

"Highly Recommended"

5
697MrsC, Manchester, United Kingdom 21/10/2018

Great value for money - the king rooms are excellent, well worth the premium!! The hotel is located near to the Harbor with lots of good local restaurants nearby. Balboa park and other attractions are only a short drive away

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to so many wonderful attractions and our rooms. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Pre-cruise Stay"

5
ADA0318, Canton, Michigan 21/10/2018

We chose BW based on past experience and its location to the B Street cruise terminal. It's nicely located about a 30 minute walk to the Gaslamp area, 20 minutes to Seaport Village and right at Little Italy. Excellent location for us. They also have a free shuttle to/from the airport and cruise terminal.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to the wonderful sites in downtown San Diego and our complimentary shuttle service. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Convenient Location"

4
rosentel, Bournemouth, United Kingdom 21/10/2018

We had a good size room with all the usual attributes of fridge, safe, a coffee maker and toiletries in the bathroom and most importantly a nice comfy bed. We were on the fourteenth floor with a balcony giving us a nice view towards the waterfront. It's advisable to have a room on a high floor as there is a lot of construction work being carried out nearby. We tried the restaurant the first night of our stay as the hotel had given us a 15% voucher, you have to leave the hotel and walk past the carpark entrance to enter the restaurant, it is also the location for breakfast, as it wasn't busy the service was faultless, the food was good. The entrance to the hotel from it's car park is on street level so if you park on a higher floor you have to walk down through as there is no lift access. The location of the hotel is convenient for the Maritime Museum and the Harbour Cruises which we thoroughly enjoyed. A stroll away is Little Italy which is a nice lively district with a superb selection of restaurants. All things taken into consideration we enjoyed our stay and can recommend it.

"Enough room for a family of 4"

5
BallaratFamily, Ballarat, Victoria, Australia 14/10/2018

I stayed at this hotel for 6 nights with my husband and 2 children (10 & 7). Our room had 2 double beds and a sitting area with a couch and table. Not all rooms have the couch/sitting area, so you could ask for a bigger room if necessary. The room was excellent. It was comfortable and clean. We used the pool/spa every day. Its small in size but enough for a swim for the kids and a relax in the spa for the adults. The gym is small but clean. Breakfast was a standard American breakfast. Nothing fancy, but plentiful enough to start the day. The hotel is in an excellent location and is an easy walk to the waterfront, USS Midway, Sea Port Village, Little Italy, Petco Park, the Gaslamp Quarter. The trolley stop is a couple of blocks away. There is parking on site if required. I'd definitely recommend the hotel to others.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed your family trip and our comfortable rooms. We are glad the children were able to play at the pool and that our proximity to the waterfront, Little Italy, etc. worked well for your family to explore and go sightseeing. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Close to the Cruise Ship"

4
macaroni2go, Toronto, Canada 12/10/2018

We stayed one night after a Panama Canal cruise ending in San Diego. A free shuttle is available from the terminal, but rather than wait, we rolled our suitcase along the sidewalk for 15 minutes. There is a short slight uphill after the railway crossing. The room was not ready - we waited from 10:30am to 2:15pm. We went out to tour the waterfront, and when we got back they offered a beverage since the room was still not ready. Finally we got our King room with City view (1406). The room was nice and modern, comfy bed and linens, good lighting, huge flat screen TV, large fridge, microwave, keurig machine, safe. There are blackout blinds hidden behind the sheers. Shower head with multi setting and decent water pressure. Location is excellent, near Little Italy. Make sure you see it in both daytime and night time. There were free daily papers at the reception. Lots of restaurants nearby. We tried the The Kebab shop for a light bite. (Still full from the 15 day cruise). The free continental breakfast included sub-par pastries and coffee but decent pancakes. We had a free shuttle bring us to the airport at 9:40 am as an extra run (regular one was at 10am) Considering the reasonable price we got it was a great choice for San Diego. .

"Very comfortable & quiet despite of Octoberfest loud noise all day & night."

5
RenArwin, Sydney 08/10/2018

Check in & check out was quick. The bed was comfortable, room was cleaned everyday, valuable price as breakfast was included. Breakfast was Continental breakfast with 3 types of cereals, scrambled eggs, alternate sausages or ham, alternate waffles or pancakes. Rice was provided & also furikake (Japanese rice sprinkles - salmon flavoured) to eat with. Free Wifi & shuttle bus from airport or to Santa Fe Amtrak train station. If you don't have lots of luggages, it's actually only 4 minutes walk to Santa Fe train station. All stars are friendly specially the front office staff named Elena. I've joined Best Western Rewards program even though we are not from US. It's a good location if you want to walk around the downtown area to Little Italy & about 10 min walk to USS Midway Museum with Fish markets located next to the museum. It's better to request the room location facing swimming pool in lower floors as it has the least noise. During the weekend that we stayed, there was Octoberfest party that was right next to the hotel. It was noisy the whole day & to late nights but we barely hear anything. We have try hard to hear & very quiet in the room to be able to hear very tiny noise from outside. Definitely will be back to stay here whenever we go to San Diego again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our comfortable clean rooms and complimentary amenities like breakfast and the shuttle. We will be sure to share with the team your kind feedback about their friendly service. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Honeymoon"

2
Colin_303, Bangor, United Kingdom 06/10/2018

We haven't had a great experience with best western so far. It is our honeymoon and we were refused to purchase a bottle of wine. Every other hotel gave us one as a present. Not this hotel....i'm not sure i'd be rushing back. Most of my reviews are usually positive but this is the first time i have had to stay in Best Western. Views and location are amazing and bed is lovely and comfy. Although a bed seems more comfortable with a nice glass of wine. I'm sure there are far superior hotels in San Diego

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Good hotel"

3
PenevaV, Munich, Germany 05/10/2018

Hotel is ok with clean and big rooms. Bed was very uncomfortable. The baby crib was of bad quality. The breakfast was ok, typical American one. Location is fine. The parking is good but you need to pay for it

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us in regards to the cribs we use to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Fantastic"

5
spazzzcat, Apple Valley, California 05/10/2018

One of the best Best Western that I have used. The room was clean and tidy. I had a very restfull sleep because the bed was so comfort. The restaurant was excellent; the food was outstanding and at a good price. The staff was always friendly and helpful.

"we were pleased"

5
anngD5723FY, Metro Washington DC 04/10/2018

We had no idea the hotel was in such a perfect location for moving about in San Diego....very easy to leave and drive to other places...and to come back to.....we would come back again or if others were going suggest they use this hotel

"So friendly couldn't do enough for us"

5
GillySouthampton, Southampton 29/09/2018

A fantastic welcome very helpful showing us around the area and suggesting things to see and where to eat. The facilities and Breakfasts were good. The free extras such as teas coffee and fruit were a nice touch. The free transfer were excellent.

"Good choice"

5
buiumb, Tel aviv 29/09/2018

A very good experience We ordered directly from the BW website We received a room with a view of the bay, the room was very spacious, the bed comfortable, the bathroom large and comfortable and there is also a fridge, safe, microwave and more We did not get to use the pool or the gym There is a possibility to purchase drinks and basic food in the lobby We found that the hotel is in a good location, on one side close to the water line, we went walked to take a cruise to cornado island. the hotel is right next to little Italy and we also used the scooters in the city and near the hotel to reach more remote areas. The reception staff was pleasant and courteous The parking costs $ 18 per day. It's a pity that there was no discount or even free parking service given to BW members, But in general the price is reasonable for the area. We thank all of the recommenders here on tripadvisor and we will also recommend others to stay at this hotel

"Perfect little hotel"

4
Beverley D, Harlow, United Kingdom 27/09/2018

Wow such a great value for money hotel Small but perfect for staying in the Bay Area of San Diego Large clean rooms, beds so comfy.. Good continental breakfast, which is included in price, also free shuttle from airport Nice outdoor pool Would recommend this hotel

"Gorgeous view, clean room, good service and location"

4
Conda D, Boise, Idaho, United States 26/09/2018

Best about this Best Western is the location. Very close to transportation, the Santa Fe Depot is for buses, trolleys and trains. Easy to get around the city. Right next to Little Italy, so great restaurants. Like most Best Westerns, the room is clean, the service friendly, the breakfast okay. My reason for four stars is that they have locked the thermostat so all you can do is turn it on to cool or heat and set it to low medium or high. No temperature setting. It would just run cool air or hot air. That means that our room was too hot in the early evening and too cold in the early morning.

"Great place to stay"

5
User 24/09/2018

Overall, great and spacious rooms. We stayed 3 times, beginning and end of vaca. Staff was friendly and helpful - breakfast was varied and plentiful. Great location. Comfortable bed and room to spread out, good views and walkable distance to fantastic restaurants.

"Location worked great but not worth the price"

3
JenniferJacobs, San Diego, California 10/09/2018

This was the first night we spent away from our twin daughters since they were born 2 1/2 years ago. I didn't want to end up at a chain like BW but husband really liked the location, literally next door to the music venue we were going to, so I gave in. Location could not have been better, but I think I'd rather walk a bit and try a different hotel next time. It was $170 before tax. The pros (and they are important ones): -Quiet room -Comfy bed -Relatively cheap parking ($18/night) The cons: -Cold, lacking ambience. Felt like a bank. -Front desk not friendly -Breakfast buffet was quite unpleasant. Very crowded and chaotic and food kept running out. Never seen anything like it. -Elevators slow -Got put in smoking floor where hall smelled (thankfully room did not) -Found a dirty q-tip in drawer Would maybe return if I got a much lower rate.

"Best Western are the best!!"

5
McStankie, United Kingdom 07/09/2018

we toured Califonia and stayed in 2 Best Westerns and these were the best hotels so I would defitnetly book with them again, all the facilities you need, iron, fridge, ice machine, microwave, usb sockets, nice breakfast just get there before 8am as it gets busy. Laundry service is expensive to send away so we walked to the launderette which wasnt far. All the staff worked very hard and were very hepful just one litte thing which I am not marking them down for but I wasnt aware of the free shuttle service to airport, I had read the reviews just before we arrived so thats how I found out but think this should be mentioned when you check in. The pool seemed to be nice but shady but we new this was a city break so didnt have time anyway. Some of the best restaurants were in San Diego and getting around easy with trams, hop on hop off buses etc. Walking around the bay area was lovely seeing all the naval ships, the boat rides were good apart from the whale watching...didnt see any whales just a few sea lions and birds so a bit dissapointed at that and they said they saw one 3 weeks ago? these "whale" watching ships are daily and hourly...but apart from that we had an amazing time in san diego. Watch out for the bird scooters, people go very fast on them,no helmets and double riders. A big mention to Claims restaurant on the bay front and the italian across the road, excellent service and choice of food. So very pleased with our stay - Thank you

"Family vacation in San Diego"

5
Wakez4, Beccles, United Kingdom 04/09/2018

A well kept and clean hotel. Friendly and helpful staff. The gym was the standard size for a Best Western but was stocked surprisingly well. My kids loved the use of the pool. The room itself was very clean, well equipped and had a little balcony over looking the street. Breakfast is in the adjacent restaurant and is a standard buffet style. The location of this hotel for the price is excellent; walking distance of a lot of attractions.

"Great location"

4
Lizzie R, Manchester, United Kingdom 27/08/2018

We stayed here for 3 nights as part of our honeymoon. We were able to walk quickly and easily to the hotel from the Santa Fe depot, the hotel is also close to many bus stops as well as the trolley- making it really easy to get around. Staff were all friendly and helpful. Our room was large with a small balcony, unfortunately we were overlooking loud construction work which did wake us in the mornings. We didn't use the pool but the area looked nice. Breakfast was included in the price and was fine to kickstart the day. San Diego is a gorgeous city and this hotel is located in the perfect place to wander and explore Little Italy, downtown and the Gaslamp quarter.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to Little Italy & the Gaslamp District. We are glad you were able to get around town easy with all the nearby transportation options too. Thank you for sharing your experience with the growth of the neighborhood, we hop it was not too impactful on your stay. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"value"

1
User 18/08/2018

This was a great alternative for a work conference I attended at the Marriott Marquis. The conference hotel room block was sold out and the overflow hotel rates were all $260+ per night PLUS parking at average of $40 per night. BW Plus is always a good choice, and this was no exception. The room is very nice and the bed was super comfy. The pool and jacuzzi are open till 11 PM, which made it possible to enjoy after long days of conference sessions. Parking @ $18 per night is awesome for downtown. Absolutely the only thing they could have done better is to have help with luggage. If this amenity was offered, it would have been a perfect stay.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Based on your feedback it seems you had a nice stay so we are unsure of what caused the low score of a 1 out of 5 and invite you to contact us directly so we may better understand what happened during your stay to cause the disappointment. Your satisfaction is important to us and we would like to use the feedback you provide to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Good location"

4
Ian G, Aberdeen, United Kingdom 07/08/2018

This is a really nice hotel in a good location very close to the bay and easy walking distance to the bay and gas lamp area. Really good restaurants in the area with plenty of choice. The room was clean and tidy and a good selection of breakfast items. The room is slightly noisy with construction work going on across the street.

tlwickens, Public Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our location, clean rooms and complimentary breakfast buffet. We hope the neighbor's development was not too impactful on your stay and to have the opportunity to welcome you back the next time you visit San Diego!

"BW Plus Bayside Inn Happiness"

5
Lizfish97470, Roseburg, Oregon 07/08/2018

Nothing but praise for this hotel. Shuttle to hotel and back to airport was on time and cheerful. Our room was clean well stocked and loved the balcony. Bayside Inn is in the center of the action for entertainment. Steps to Little Italy which is so fun, loved everything about this hotel and area. We are "walkers" so this was perfect. Few blocks to waterfront with a lovely park, lots of restaurants near by. Staff was so helpful with directions. Loved the pool and hot tub, was very hot and humid outside during our stay but room was so comfortable to chill in. Thank you to all the staff for a wonderful stay.

"Good hotel in a good location"

4
Peter L, Manchester, United Kingdom 30/07/2018

My wife and I spent two nights here on our Riviera Travel California & the Golden West holiday. Simply put it is a good hotel. Our group had a welcome drink on arrival. The bedroom was a decent size with two double beds and a reasonable amount of storage space. The room had a big TV, fridge, microwave, coffee machine, safe, iron and ironing board. The bathroom was a good size with plenty of toiletries, bath towels, hand towels and facecloths. Breakfast was included in our deal; there were 2 fruit juices, a choice of 3 or 4 cereals, yoghurts, breads and preserves, hot fry-up option, tea and coffee. The hotel is in a good location near the waterfront, and also on the edge of Little Italy with plenty of good restaurants nearby.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed your stay with us during your Riviera Golden West Tour! We are glad you enjoyed the room and amenities + our proximity to nearby attractions like the waterfront and Little Italy. We hope to have the opportunity to welcome you back should you visit San Diego again!

"Best Western Ash street San Diego"

5
chuckh610, Manfield, United States 25/07/2018

Great location near the water front. Hotel is well kept and clean. My room had a balcony and a nice view of the Star of India sailing ship. Room was very quite for a downtown location. The breakfast buffet was very similar to most Best Westerns, but was the best presentation I have seen anywhere.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed viewing the Star of India Ship from your balcony and partaking in our complimentary breakfast buffet. We are glad you found it to be clean and quiet too! We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Clean, Close to Theatre"

4
mercedcampgirl, Orange, California 15/07/2018

My girlfriend and I had tickets to the San Diego Civic Theatre which is less than a mile from this Best Western. This is a nice place to stay if convenience is important. The staff was nice, the room was clean, and an okay breakfast was included. We had room 908 which faced a tall building under construction with a huge crane at work. However, noise was not an issue, thankfully. The pool looked sparkling clean, and there is a business center, vending machine and soda machine in the lobby. The room (please see photos) had two queen beds, a sitting area, a flat screen TV, free Wi-Fi, an iron and board, hair dryer, small fridge and coffeemaker and a tiny balcony that maybe had access from the room. We didn't try to go out there. The bathroom was very clean, had some bottled toiletries, and had a bath with shower head. The beds were comfy, each one had four pillows, and a good night's sleep was had. However, the breakfast we had looked forward to was somewhat disappointing. It had many of the basics you expect at a Best Western breakfast: eggs, bacon, sausage, cereal, OJ and coffee. It also had bagels and toaster waffles, and, surprisingly, white rice. It all sounds great, but when compared to the fare of other BW's, it was lacking. Still, it was enough to start our day on. Caution--there is a daily $18 parking fee in addition to the resort fee, so be sure to add these costs to your expected total at this hotel. After parking on the first level and checking in, you can take your luggage to your room, then drive to the second level to park. You will then take an outside stairwell to the street and walk back into the lobby through the automatic glass doors. Since cleanliness and convenient location were my priorities on this trip, Best Western Bayside Inn fit the bill just fine!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to the Civic Theater and our comfy beds. We appreciate your feedback in regards to the complimentary breakfast buffet which will help us make improvements. Please be advised we do not have a resort fee at BW Plus Bayside Inn. We do recommend unloading luggage in our registration area on the first level prior to parking higher up for a more convenient entrance into the hotel instead of taking the luggage down the stairwell. We are glad you found our staff to be nice and the hotel to be clean... we hope to have the opportunity to welcome you back the next time you visit San Diego!

"Great central location"

4
JacquiO27, Victoria, Australia 09/07/2018

Rooms are clean and comfortable. Location is walking distance to a lot of attractions and public transport. Service and pool were great and the hotel has parking which made it easy to get around. We would definitely stay again. Only downfall was no laundry (although they do have an external laundry service you can pay for).

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to major attractions and public transportation. We are glad you enjoyed our outdoor pool area too! We look forward to welcoming you back the next time you visit San Diego!

"Very good hotel in a great place"

5
simaga2017, Sao Paulo, SP 09/07/2018

The hotel is very good, clean and spacious room. Friendly staff, good pool and a bid parking lot (you have to pay $18/day). The breakfast is served in a restaurant besides (which I thinks that belongs to the hotel). Good food and great variety.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW Plus Bayside Inn. Thank you for sharing about how much you enjoyed our clean rooms & complimentary breakfast buffet. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Nice Location in the City"

3
JOHN B, Tucson, Arizona 04/07/2018

Not sure why this hotel calls itself the Bayside Best Western, as it's several blocks from the actual bay. You do get a glimpse of the bay, as the hotel is on a high point of land but by no means is it actually on the side of the bay. My wife and I, on a tourist visit to San Diego, stayed a week here. We had a nice large room with a king size bed, on the 11th floor. It had a closet, large bathroom, refrigerator and microwave. There were two elevators, so it was convenient getting to your room. There was a nice TV that worked fine. No problem with the Wifi, it worked flawlessly. The included breakfast was good and the service ladies at breakfast were awesome. I would have rated the hotel higher except for the following three things: 1) The room had a thermostat, which could be set at your desired temperature but keeping it at that temperature was a challenge. Once the thermostat was turned on, the blower fan came on and would not stop unless you turned the thermostat off. This constant wind blowing through the room would eventually chill you. You could turn it off but then the room would get too warm. I called maintenance about this, who came immediately. He told me it was not an automatic system like I have at home. Something about a blower on the roof drove the system, etc. Anyway, he told me the system was working as intended. I asked, so if turn the thermostat off when going to bed and later wake up all sweaty from a too warm room, I have to get up and turn the thermostat back on to get some cooler air but then the air never stops blowing so I may go from sweaty to too cold. He replied yes, that's what you do. The uneven room temperature drove my wife and I a little nuts. 2) The Fitness Room was minimal at best. There were no weights and apparently, the fitness equipment was just shoe horned into this small room, so they could say they had a Fitness Room. 3) The shower delivered a nice spray but the spray was not forceful enough. It was OK for my bald head but my wife said that it would be really hard to get all the shampoo out, if she washed her hair.

"Excellent location and best value! "

5
RiuPalaceCancun, California 04/07/2018

Our family of four, including two young kids, had a fantastic stay at the hotel for 4 nights. The location of the hotel is excellent, being close to major attractions. We walked to the USS mid-way and Hornblower cruise terminal, all within 10 mins walk. Having and on-site parking structure is convenient although it takes some effort to walk up the stairs. Breakfast is lovely considering the rate that we're paying. Both kids enjoyed the jacuzzi and pool a lot. I do want to mention that we were approached by a man asking for a couple dollars to pay for his food near the hotel, although he seemed very gentle, so if that is a concern of yours, stick to driving. The area seems generally safe otherwise.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how much you enjoyed our proximity to major attractions and complimentary breakfast buffet. We are glad the children enjoyed our outdoor pool area too! We hope to have the opportunity to welcome you back the next time you visit San Diego!

"GREAT LOCATION"

4
sage97, owings mills maryland 29/06/2018

We were close to everything....Little Italy, water front, Gaslamp district, Seaport. Shopping and dinning. The staff was friendly and very helpful with directions. The breakfast was good but pretty much the same thing everyday. Very, very small balcony. They had a nice pool. Fridge and microwave in the room. Free WiFi. The only disappointing feature was the extremely dirty and worn carpet in our room. Couldn't walk around barefoot. The rest of the hotel was clean and welcoming.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing about how convenient our proximity to Little Italy, The Gaslamp District & Seaport Village is. We are glad you found the breakfast and other amenities to be pretty good. We appreciate your feedback in regards to the carpet which, although we do clean it frequently, we are hoping to complete the replacement this year. Thank you for sharing about how friendly our staff was too. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"LITTLE ITALY ON YOUR DOORSTEP"

4
robertaroo, Bradford, United Kingdom 28/06/2018

very happy with location 2 mins from station ..airport short taxi drive..we used ofo self scan cycles went to small beach and pier near airport .and did trolley tour fantastic good buffet breakfast really reccomend princess pub ...

"Great if you dont mind being woken up at 07:30 every morning!"

2
phatbear, Southend-on-Sea, United Kingdom 28/06/2018

The location of the San Diego Best Western cant be beaten its approx. 15mins walk from the the Gaslamp district and 10mins from the uss midway etc. The main issues with the hotel and the reason for the low score is one of noise. The hotel is currently overlooking a construction site for another hotel. So for our 3 night stay we were woken up at 07:30 by drilling and hammering. Personally I don't come on holiday to be woken up at 7.30am and given the size of the hotel which is being constructed I can only imagine this issue will continue for some months to come. Also on the noise front there was a regular loud draining sound coming from the bathroom at random points of the evening/morning. Another issue was the car parking, which is $18 a night, when we checked in there were no empty spaces to drop our baggage off so had no choice but to carry our bags back down to check in, given that we parked on the 4th floor, and there are no lifts, we had to wheel our bags back down 3 floors, which was far from ideal. The rooms themselves were fine, if a tad tired, but it was impossible to relax in them with the previously mentioned building works going on.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. We are happy to learn you enjoyed our proximity to The Gaslamp District & the Midway. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We hope the development in our neighborhood was not too impactful on your stay and they shouldn't start so early due to city regulations. We are sorry the registration spots were full at your arrival, we do have a loading zone in the front guest can use and we are happy to send a team member with a luggage cart to retrieve your bags too. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"location worked"

4
TwoByTwo, Southern California 21/06/2018

This hotel met most of our needs, although I was unaware there would be so much construction noise from adjacent projects to the building. Appreciated breakfast and on-site parking. Did not appreciate the loudness of room doors closing, they should put a soft-close feature on the door. It was very loud when a group of kids were running back and forth between rooms repeatedly.

"Road Trip 2018"

3
Lornab73, Birmingham, United Kingdom 20/06/2018

We travelled from Pal Springs to San Diego as part of our road trip. The hotel is nice midrange and comfortable. It has a pool.but it is small as is the patio area. However.most guests are probably not coming for the pool. It's location is good.overall in terms of seeing San Diego but is surrounded by building work so is noisy day and night. The staff were friendly and helpful. Buffet breakfast is included and you can.park on site for a daily fee which is v handy. We went to old San Diego whichnis lovely and well worth a visit.

"Near the cliff"

4
baciucarmaciu, Craiova, Romania 19/06/2018

A well-located hotel. Close to the seafront promenade area, the Maritime Museum, near Little Italy...for European food enthusiasts and Italian wines....pretty close to a Mall, shops and the area with many restaurants...Clean rooms with good facilities. Staff at the reception, respectful and courteous.

"Hotel Accommodations in San Diego"

5
User 18/06/2018

Last weekend my Mother and I visited the beautiful San Diego, CA. I was looking for a hotel with airport transportation and in close proximity to the Bay, Little Italy, and various other parts of the city. Bayside Inn was only a few blocks from the Bay and Little Italy. The hotel also had a small convenience store that carried all of the necessities for a trip around town. The beds were comfortable. I didn't eat the breakfast buffet, but it was also included in the price of the room. We utilized Uber and never had to wait more than 5 minutes for a driver. We had a Bay view, but they also had rooms with a City view, or a Poolside view. Overall, my experience was great & I would recommend the hotel.

"Nice hotel "

4
rob287, halesowen 16/06/2018

Good location had a small pool which we chilled in the sun. Rooms were fine for the stay. Had parking and was cheaper than using other car parks. Easy walk to the gas lamp and right next to little Italy.

"overnight stay before cruise"

4
Elsie H, Vancouver Island, Canada 10/06/2018

We stayed here one night before cruise. Close to port and restaurants and even a drugstore down the street if you forgot anything. Room was view to pool and very quiet and plenty large enough for us and our luggage.

"Great location and great price hotel"

5
wheng_2159, Singapore, Singapore 06/06/2018

Stayed 3 and extended to a fourth night in this hotel. We loved the location as it is just walking distance to some of San Diego's must see sights as well as it's also nearby a grocery and shopping mall. The room is spacious and clean. We are very comfortable here, me, husband and our 2 year old boy who is adventurous by nature. It's also very quite despite being in a corner of 2 streets. Our room was on the 4th floor. The staff are all very polite and helpful. The hotel also has a complimentary breakfast which is served in the adjoining cafe just beside the hotel. Will definitely come back whenever we are back in San Diego for sure.

"A wonderful spot.. But make sure you get a view of the Bay "

5
WightLight, Tel Aviv, Israel 06/06/2018

First time here, but probably not the last. This is a well situated hotel.. Walking distance from Little Italy and the Maritime Museum. The rooms are spacious and clean and service was professional. The restaurant could have been better and is outside f the main building. Unfortunately new buildings are popping up between the hotel and the Bay.. so try to make sure you get a room with a good view

"great location...nice breakfast....comfy bed!"

4
Sandra G, Victoria, Canada 04/06/2018

I really liked the location and the breakfast. Hot foods and real plates which I appreciate. A different selection every day and very tasty. We had a pool view and it was as quiet as could be. I would request that again as I heard from others that their rooms were very noisy.

"Big room, not very quiet"

3
User 02/06/2018

We arrived for a single night assuming this was an airport hotel - didn't notice that our 5 am departure was before their airport shuttle began service. The room was clean, but we hear loud car noises through the night. The hotel is very close to little Italy and about 4 blocks from the waterfront.

"Good location "

3
starfruitvj, Halifax, Canada 31/05/2018

I stayed here while attending a conference. The room was large, very clean, but a little basic. There was a small pool and hot tub which was the view from my room. Breakfast was included at the restaurant next door, which was average. The location was the best part of the hotel, close enough to the gaslamp district but also very close to Little Italy which is home to some amazing restaurants and bars.

"Great Location Great Hotel"

5
D K, Guelph, Ontario, Canada 30/05/2018

Hotel is located in Little Italy very near the Harbour front with good access to local transportation and to expressways. The staff are friendly , professional and knowledgeable about things to do in this stellar city. Our room on the 12th floor had a wonderful view of Ash St and the water. The breakfast was reliable and hardy. The beds seem to have been recently upgraded and are divinely comfortable. Quiet and friendly. Just what we wanted.

"Great Location"

4
SNDRPRKR, Kent, England 29/05/2018

Stayed here mid April. Great location in terms of transport, near Santa Fe Depot although Little Italy was the nearest trolley stop. Good selection of restaurants within walking distance as was Waterfront Park. Room quite large, clean and with all the facilities. Not sure if it was larger than others but it was at the end of the corridor furthest away from the lift and it faced away from the waterfront. Breakfast in the restaurant next door was good, the staff worked hard clearing tables and restocking items. Didn't eat there at any other time. Hotel is used by conference attenders and cruise ship passengers, in fact the only real disapointment was not getting a late checkout as there was a cruise ship coming in. Overall a good stay and would stay again, maybe try and avoid busy cruise times.

"BW Bayside"

4
jamesbrockster, Seal Beach, California 24/05/2018

BW Bayside. Really enjoy the breakfast and use of pool / fitness as late as 11pm. Also later check-out until 11am was valued. The parking was not as expensive as many other competitors, and staff addressed all needs.

"Great location"

5
David C, Deal, United Kingdom 24/05/2018

Very helpful staff making the stay very pleasant, comfortable rooms & beds with breakfast provided in adjacent restaurant. Swimming pool available. Free Transport available too/from airport & cruise ship. Had a few days stay prior to a cruise through the Panama canal to Florida. Great location near Little Italy & Gas lamp District's for Restaurants & shops, especially the Cheesecake Factory which is a must ??. Good 1 Day local activities are Seaworld, USS Midway aircraft carrier museum & hop on off sight seeing tram.

"GREAT PLACE TO STAY IN SAN DIEGO"

5
Jules996, Mineola, New York 24/05/2018

We spent two nights at this BW. They pick you up and drop you off at the airport (free). The room was very nice. There is a Chase bank across the street if you need cash, and the TROLLEY is only two blocks away. The breakfast is certainly adequate - includes fresh fruit, hot dishes, and sweets, depending on your tastes. They are on the corner of Ash and India, and there is a phenomenal - very reasonably priced Italian restaurant (Isola Pizza - with so much more than just pizza) a couple of blocks away on India Ave. The price was so reasonable for all the amenities. I highly recommend this BW.

"Nice Hotel in a good location"

4
Conners17, Newcastle 19/05/2018

This hotel is in a good location for Little Italy where there are numerous restaurants. Its about a 30 minute walk to Seaport Village and Gaslamp District. The rooms are air conditioned, well equipped and clean although the carpet was showing signs of age. The bed was very comfortable. The 'sit where you like' policy for the buffet breakfast meant there was often a queue as couples were sitting at a table for four but the breakfast was OK. The only problem we encountered was with the courtesy transfer to the airport. We had requested a 5pm pickup and at 5.20pm a taxi turned up which we presumed was our courtesy transfer. Unfortunately when we arrived at the airport we had to pay $12.

"Great hotel and n downtown San Diego"

5
delaneyb8, Syracuse, New York 04/05/2018

This hotel is conveniently located in Little Italy. Parking is N.Y. $18 a night. We were on the 12th floor bayside which had an awesome view and a small balcony. The hotel was quiet at night. Breakfast buffet was included with our stay, and there was a fair amount of variety. Great hot tub and pool, too.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing how much you enjoyed the view and the pool/hot tub area. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Don't stay here if you want to sleep"

1
User 27/04/2018

Worst hotel stay of my life! Been up since 5am - know why? A thin pane of glass and 4 feet separates my room from the LOUD street. Busses, cars honking, brakes screeching, you can hear it all! When I went to the front desk to complain at 6am, Tracy (the manager) acknowledged that was true, but shrugged and said, too bad because “that's the room you picked!!” Literally, those were her exact words. I picked?? The hell I did! I won't be picking Worst Western ever again. BET.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Although the location of our hotel is urban and has the sounds of the hussle and bussle of downtown, we understand rest and quiet is important for a great trip and are regretful this was not your experience staying with us. While our guests often choose a room type when booking online or through a third party, the room # is given by us based on what we have available matching the room type selected and we apologize for the miscommunication in regards to the room. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"SAN DIEGO REST AND RELAXATION"

5
Mark S, Chandler, Arizona 23/04/2018

Always a great hotel very clean, staff is always very helpful. The location is perfect steps away from Little Italy, Civico 1845 and Harbor Breakfast both very good restaurants, for Pizza Landinis. Walking distance to the water front. We always stay here and will continue to do so.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing how much you liked the location and about the friendliness of our staff. Great taste... Landinis is wonderful for thin by the slice pizza! We look forward to welcoming you back the next time you visit San Diego!

"SanDiego BW"

4
roj720z, Wichita, Kansas 23/04/2018

Stayed at this Best Western Plus for a technology conference. Within reasonable walking distance of the tourist sites, restaurants and offices downtown. It was a nice hotel and one of the least expensive options.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
We thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing how nice our hotel is and also the best value. We are glad our proximity to many sites and restaurants worked well for your trip to attend the conference. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Close to Little Italy and the waterfront."

4
Glenn A, Grimsby, Canada 17/04/2018

Mange to get a early check in after a long flight. Thank You BW! Small gym with a small pool catered mostly for they young ones. For those you want a 30 minute walk to Midway, may I suggest this place. Many fine restaurants to choose from. Mattress a little soft for my liking. Good service and great people working there.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing how much you appreciated the services provided by our staff. We hope you enjoyed the rest of your stay and look forward to welcome you back the next time you visit San Diego!

"Beautfiul city, interesting stay"

4
rkfree, Harvest, Alabama 17/04/2018

The hotel is short walking distance from Little Italy and a longer walk to the waterfront. The rooms were large and well appointed. My only complaint regarding the room was the carpet was badly stained and in need of replacing. The remainder of the room was very clean. The staff were friendly and welcoming although there were a couple of times that language differences made communicating a challenge. Check in was slow but there were only two employees working check in and we were with the first wave of guests who were attending a conference of over 8,000 attendees. Be very careful when you book your room. There are smoking rooms and somehow I wound up in one. My major complaint is that at check in the staff member was more concerned about whose fault it was rather than attempting to rectify the situation. By that time I had been traveling for 8+ hours and was dealing with a two hour time change only to find out I was spending the next 7 days in a smoking room. Requests for an air purifier were ignored. During my stay a colleague experienced a medical emergency that required a trip by ambulance to the ER. The hotel staff went out of there way to make sure my friend was well taken care of and had whatever she needed when we returned to the hotel including a ride back from the ER in their shuttle. A shout out to Eduardo, the security guard, who was sent by the front desk to her room at 4:00 a.m., called 911, stayed with her until I could get there, escorted the paramedics to her room and was professional, calm, reassuring and kind.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, I would like to apologize for not exceeding your expectations in regards to correcting the room type booked. We are happy to do so right away – if available – and due the convention we were fully committed during that time. Your satisfaction is important to us and we will be using the feedback you gave us about the carpets and your experience checking in to implement improvements to ensure we offer a better experience for guests in the future. Thank you for your kind feedback about the assistance your co-worker received from our team during her stay, we understand an emergency away from home can be overwhelming and we wanted to help alleviate the situation. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"Perfect location"

5
Richard R, Southampton, United Kingdom 14/04/2018

We flew to San Diego from Las Vegas for a long weekend while on vacation. Hotel located very close to airport, making the transfer easy and quite quick even using shared shuttle service. Hotel located in central area in San Diego. Hotel was clean and pleasant on arrival, hotel reception staff were friendly and attentive. Room was clean and perfectly comfortable for our stay. Room came with a small balcony, fridge and microwave, beds were very comfortable. A free buffet was also included in the price which was available in a small restaurant next door to the hotel. We took advantage of this event morning, selection of warm food and toast and pastries, simple but tasty and enough to fill you up in the morning. A short 5-10 min walk to the waterside, from here you can walk along the picturesque waterfront to downtown and the Gas Lamp Quarter. Another short walk from the hotel will take you to the Santa Fe trolley station which forms part of the local transportation network, we bought a 2 day travel pass to explore the Mission Bay area on the Pacific Coast. Great service, easy to use and very affordable. Really enjoyed exploring San Diego without a car, and the hotel location was perfect for this. Highly recommend staying here.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
On behalf of our entire team, we thank you for the feedback regarding your recent stay with us at BW PLUS Bayside Inn. Thank you for sharing how much you enjoyed our location and proximity to the airport, waterfront and Gaslamp District. We appreciate your kind words in regards to our friendly and attentive staff during your check in and are glad you enjoyed our clean and comfortable rooms. We hope to have the opportunity to welcome you back the next time you visit San Diego!

"The only hotel to stay in San Diego"

5
User 12/04/2018

A great location. Served with the best breakfast EVER in the attached restaurant. Fast free shuttle service from the airport and to the cruise port. Beautiful room with a balcony with a view of the bay. This will be the only hotel I will use on my next trip to San Diego

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your recent stay at BW PLUS Bayside Inn. Our guests are very important to us and we are grateful for you have shared this is the only hotel to stay at in San Diego! Thank you for letting us know how much you enjoyed the complimentary breakfast buffet and your bayside room... By telling us what you liked about your stay you are helping us deliver a superior experience for you and other guests in the future. We look forward to welcoming you back for another trip the next time you're in San Diego.

"Nice hotel, and great location!"

5
Brian W, Oak Harbor, Washington 10/04/2018

This hotel served us very well for our San Diego trip. The location next to Little Italy was ideal and we were very close to the light rail stop so we could get around easily without a car. The many bikes and scooters around town made things even more convenient. I would like to see more fruit options for the breakfast, but otherwise it was good.

"Best Western Bayside"

5
kcrowley218, New York City, New York 08/04/2018

The hotel was conveniently located to the freeway as well as in walking distance to the harbor. The staff was friendly and the hotel was well kept. The included breakfast included a variety of hot and cold items. This was a great value hotel in a convenient location!

"Huge Room and Nice Service"

4
Lina J, Jakarta, Indonesia 02/04/2018

Yuki was process my check in and she put me in 2nd floor, I actually like higher floor. The room is so huge and a little outdated but very clean so all is fine, thanks Yuki for helping me during my check out date due to my problem with rental car. Wi-Fi works well and microwave and others amenities is nice. I booked for 4 days and need to attend the conventioncenter, so i just rent the lime bike by lime applications which is super convenient got free breakfast but never had chance to enjoy due to my time and kitchen is too far from rooms Highly recommendeds for travelers who like huge room and near to the bay

"Great stay"

5
User 01/04/2018

Was there on vacation with wife and step son. Plain arrived a few hours earlier then check in tine. Called hotel and confirmed we were staying with them and sent shuttle to pick us up. Driver was nice and had a great personality. Arrived at hotel and staff was really nice. We were able to get our room a few hours early. Was on the 7th floor with a city view. Breakfast was good and yes, you receive vouchers when you check in for your free breakfast. You do need to go out of the hotel and go 30 feet to the restaurant for the free breakfast. Looks like hotel bought the restaurant that was attached and opened it as Bayside Bar and Grill. Gets busy after 8:30am and a small wait starts but goes quickly. It was a descent breakfast. Always had eggs but would rotate potatoes, sausage and canadian bacon. Staff was great refilling items when they were low. Hotel is within walking distance of Little Italy, Maritime Museum, Santa Fe Depot, ferry to Coronado and USS Midway. Its a little further to Gaslamp Quarters and Seaport Village. Was a little rough the first part of our stay as only one elevator worked and that one served 14 floors. They did have parts on order for other elevator and was repaired for second part of our stay. Room was your average room with refrigerator, small coffee pot and balcony. There is a small workout room and outdoor pool which we did not get to use either. Our flight wasnt until later in the evening on the day we checked out. They let us keep our luggage with them the whole day. We arrived back that evening and got our luggage. They even gave us a ride to the airport even though we had checked out. We will be visiting San Diego again and will be staying here.

"Great Location!"

4
53Carol53, Baton Rouge, Louisiana 30/03/2018

This hotel is close to many attractions and within walking distance to the trolley and train depot. I especially enjoyed the free breakfast and shuttle. You can request a bayside room and the view from the balcony is nice. This hotel is also close to the Little Italy section of San Diego and there are many good restaurants nearby. I found the staff to be pleasant and friendly.

"Perfectly Situated within walking distance of just about everthing"

4
Choccysue, London, United Kingdom 26/03/2018

Really enjoyed our 6 night stay rooms very clean and breakfast lovely we like to be up and out so spend very little time in hotel rooms very easy to walk all around San Diego from this Hotel. Had no problems at all staff all very polite and helpful.

"Great hotel near great restaurants and waterfront"

5
Heidi M, Aloha, Oregon 24/03/2018

Clean hotel, comfortable beds, decent daily breakfast with hot items as well as cold. Walking distance to waterfront and many great restaurants. Nice heated pool and hot tub. Very friendly staff in all departments. Would definitely recommend this hotel and will stay again if ever needing a hotel again in San Diego.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your recent stay with us at BW PLUS Bayside Inn. On behalf of our entire team, we thank you for your kind feedback in regards to the cleanliness of our rooms and the complimentary breakfast buffet. Your satisfaction is important to us and the team will be delighted to receive your recognition of their friendliness and hard work! We look forward to welcoming you back for your next trip.

"Great Location"

4
deb145, Niagara Falls 20/03/2018

This was our first visit to San Diego and of course we consulted Trip Advisor. This hotel is within walking distance of the harbour, Little Italy and the trolley station and was reasonably priced. Our room was comfortable, the hotel employees were kind and helpful and our breakfast (small buffet) was tasty - restaurant located right next door - and just what we needed to start the day. We stayed a total of 4 nights and would definitely recommend this hotel for anyone visiting San Diego or needing a nice place to stay (with shuttle!) before or after a cruise.

"Location is great"

3
maryellen7847, Vienna, Virginia 20/03/2018

The location is great, the room was clean, refrigerator, coffee pot. However, the desk staff was awful, unprofessional, maybe it was the first day for the woman staff but the man was almost as bad. Don't even attempt to use Best Western Travel cards as no one knew how to use them. The breakfast is next door and it was awful, not much choice and truly not worth it. Location is great close to Little Italy and one can find great restaurants. The room was quiet. Also seemed expensive but maybe this is true all over San Diego.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn while in San Diego. We are glad you were able explore the area and enjoy our location and room amenities. We appreciate your feedback in regards to our Front Desk Team and processing the travel cards, we are sorry we did not provide you with the experience we are known for and will use what you have shared to help us focus our efforts to enhance services. We hope your stay was otherwise wonderful and that you will consider staying with us again... thank you for taking time to share your experience.

"First time San Diego"

4
lifezgrand, Calgary 15/03/2018

This was a very good stay. Room 702 had a microwave and fridge. Compared to the Wyndham where we stayed it was a much nicer room at BW. the location was excellent...close to Little Italy and a 15-20 min walk to Gaslamp Quarter. Check out The Tipsy Crow in the evenings for lots of theme nights. The only downside was the location for breakfast to have to go outside and virtually no bar/ lounge.

"Overpriced and poor breakfast"

2
Bert S, West Hartford, Connecticut 06/03/2018

This is primarily a pre-cruise hotel. Most people spend one night here at discounted prices. The price for a non-cruise stay is overpriced for what you get. Pricing is comparable with higher-end hotels in better locations. Breakfast is great if you like to eat carbs - there was no low-fat/low sugar anything, other than scrambled powder eggs. Breakfast isn't even a typical Best Western breakfast. The bedding was average Best Western - not sure why it's called a Best Western "Plus". In addition, the breakfast area is outside the hotel - no access from inside the hotel. And the breakfast area isn't heated - not normally a problem in San Diego, but it was the same temp inside as outside when I was there - about 50 F. There are better options!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to share your experience staying with us at BW PLUS Bayside Inn. Pricing does vary depending on the availability... There are some dates during the cruise season that are popular for guests taking a cruise, since the harbor is 3 blocks from us... many of our guests we welcome are here on vacations or business too. While our cruise packages price is often higher than other rates, it includes parking and we have other specials available for guests staying longer. Our complimentary breakfast buffet includes: real fresh scrambled eggs, homestyle country potatoes and features a variety of breakfast meats, cereals, pastries, fruit, yogurt and oatmeal. All made fresh from our kitchen and we do have substitutes available upon requests for dietary needs. We will be working with our Bayside Bar & Grill staff to address your feedback about your breakfast experience and ensuring the restaurant is warm and cozy in the early mornings. We hope you enjoyed other aspects of your stay and will consider staying with us again... we are happy to help you find dates that offer the best value. Thank you for providing a review of your stay with us!

"Love the location!"

4
User 06/03/2018

This hotel is near to the trolley station, as such it is very convenient to go around the city by trolley. Room was clean and it had everything I need, except bathroom slippers. If the hotel provides bathroom slippers, I would have given 5 stars in the rating. The service at the reception was friendly, helpful and professional. And also, I love the bed, which was very comfortable.

"My recommendation is look elsewhere if you require anything accessible."

2
Nigelcat, Vancouver 22/02/2018

Staff could give a darn, their indifferent borders on rudeness. Lobby is threadbare definitely needs some updating. We spend one night here at the end of our 3 week stay in San Diego County. We selected the hotel because they advertised a free airport shuttle - that was a joke because even though we booked a wheelchair accessible room and asked about the shuttle at the time of booking the hotel neglected to mention the shuttle wasn't wheelchair accessible. When we found this out we asked the front desk staff to help us get a ride to the airport. Several hours later (around 10 PM) they called to advise that they were unable to help us. Luckily for us, my partner had felt the hotel staff wasn't really interested in helping us, so we'd arranged for a wheelchair accessible taxi. The nightmare doesn't end there. When we booked we were told that although their reduced mobility room with a roll-in shower wasn't available, they had a reduced mobility room with a shower bench in the tub. Being it was only for one night we selected that room. Imagine my surprise when I looked in the bathroom and discover 7 holes in the wall where the bench should have been anchored. I called the front desk, explained the problem and rather than getting an apology and suggesting a solution I was given a song and dance about liabilities. I finally asked about for portal shower stool and was told they'd check with housekeeping and get right back to me. ½ hour later having heard nothing I called the front desk a second time and was told they would check with housekeeping and call right back. They never did call back but housekeeping eventually arrived with a shower tool. Although the room was dated and the bed was not comfortable, the room was clean – that fact stopped me from give the hotel a rating of terrible. This is the second time we have tried The Best Western while in the US – never again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to share your experience staying with us at BW PLUS Bayside Inn. We understand how important an ADA room is and are regretful for the inconvenience you experienced. The reservation was made for the only ADA room available at the time which was the shower-tub combo including grab bars and a seat. Our team tried to help by moving you to the ADA room with the roll-in-shower which was an error since this room was to be serviced with a new chair installed the following day. Please accept our apologies for the inconvenience that arose from the room change we should not have made. The team member called each local transportation company to find a lift and attempted to reserve one for you so we could paid for the service. We apologize for the length of time required to obtain the information to relay back to you and for any confusion about the complimentary shuttle service capabilities. We hope you enjoyed other aspects of your stay and will consider staying with us again.Thank you for providing a review of your stay with us so we could better understand your experience and make improvements!

"Good pre cruise stop"

4
tranny75, Vancouver Island 21/02/2018

We stayed at this Best Western the night before our cruise. Hotel was clean and staff were excellent. They offer a shuttle to the cruise terminal but are located close enough that one could walk. Breakfast included was good value.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay at BW PLUS Bayside Inn prior to your cruise. We are glad you enjoyed the complimentary shuttle & breakfast buffet during your trip. Thank you for sharing how clean our hotel is and the excellent service of our staff.

"Close to waterfront"

4
Brandy P, East Longmeadow, Massachusetts 20/02/2018

Convenient and easy walk to water front and little Italy restaurants. Some rooms provide waterfront view. Elevator for easy access.Has on-site parking. Large restaurant style breakfast area. Would definitely stay again.

"Good location"

3
josigirl, mediterranean 20/02/2018

This small hotel is in a great location for sightseeing. We had a room on level 11. We had a tiny balcony and a partial seaview, a large block of flats is being built in front. The room was a good size, clean and the bed comfortable. Breakfast was very basic but sufficient at a diner attached to the hotel just down the street. It was quiet, no noise from other rooms. Check in staff pleasant. We were taken to get our cruise ship by courtesy bus. It was not far from Little Italy for supper I would use this hotel again

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay at BW PLUS Bayside Inn and how much you enjoyed sightseeing at the nearby attractions and the cleanliness of your room. We hope you had a great time and look forward to welcoming you back for your next trip.

"A New Believer"

4
Cincybearcatfan, Cincinnati 16/02/2018

I haven't stayed in a Best Western for several decades - back in the early 80's when traveling to see my grandparents with my parents. This chain wasn't the best of chains - at least the one I always stayed in to and from my grandparents. I booked this hotel in Downtown in order to attend a 3 day conference and save a bit of money. What I found is that this hotel has made me a new believer in Best Western if all of their hotels are as clean, friendly and updated as this establishment. For a room at about $100 less PER NIGHT, I had a great large, comfortable room which was clean, fast internet and a short walk to conference centers. The only issue I had the entire trip was that the pool was closed for the week as they were installing a new Best Western sign. There is a free shuttle to and from the airport. They have a restaurant - which is a bit quirky as others have mentioned - it is on the other side of their garage entrance - accessible only from outside of the hotel. Front desk staff was great evenings and morning - save for one older guy who stood in front of the computer every morning and said hi to or assisted no one - even if he was the only one at the desk and you needed assistance. Wi-Fi was very fast and reliable. Heating and cooling was on the mark. They do need, however, easy to access plugs at the bedside tables and at the desk/table as I had to unplug a lamp to plug in my laptop and phone.

"Great location"

5
MusikSkulDropout, Anderson 11/02/2018

Conveniently located for public transportation, great food (think Little Italy), nearby drug store and grocery. Clean, good-sized rooms and very helpful staff. It's hard to be in a bad mood in Sunny San Diego.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn while in San Diego. We are happy to receive your feedback about how much you enjoyed our proximity to so many wonderful attractions like Little Italy. Thank you for sharing how clean the rooms are and about our helpful staff. We hope to welcome you back for another stay!

"Great location and value!"

4
Jon N, Omaha 11/02/2018

The Bayside Inn is within easy walking distance of the harbor, Gas Lamp district, and Little Italy. This was our first vacation in San Diego, and the front desk staff were so friendly and helpful. Our room was clean, well appointed, and it appears they recently renovated the bathroom. The free airport shuttle, and having breakfast included at the attached restaurant was a definite savings. The breakfast buffet selections are one of the best we've experienced at Best Western. Would have given an excellent rating except for problems with the television in our room. It had to turned off and back on again to get sound, and changing channels was almost impossible. We asked for a new remote, but that didn't seem to help. Also, the shower temperature was difficult to regulate and seemed to fluctuate randomly. These were minor inconveniences though, and will definitely stay at the Bayside Inn again when visiting San Diego.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are pleased to receive your feedback about how much you enjoyed our proximity to so many wonderful attractions like Little Italy & The Gaslamp District.Thank you for sharing details in regards to the remote and water which we will follow up on, we hope it was not too inconvenient. We are happy to know how much you enjoyed the complimentary breakfast buffet and other services and hope to welcome you back for another stay!

"Good for the early birds or heavy sleepers!!"

4
Rita S, Stockport, United Kingdom 10/02/2018

We stayed 2 nights here after we got off the cruise ship. Really nice hotel, modern, comfortable beds, large clean rooms. The complimentary breakfast was in a diner next door and was very good quality for a free breakfast. Very close to little Italy, about 2 mins from cruise port if that, about 20 min walk along the promenade to the gas light district (and cheesecake factory near the grand hyatt) The staff were very pleasant and extremely helpful. Would have given 5 star except for the fact that there is construction happening on 3 sides of the hotel which started at 7am so was not very good if anyone wanted a lie in after a long flight or heavy day. The glass did not block the sound out very well, so I would go for a higher floor to avoid the street noise. We were there on a Saturday and the builders were working, don't know about Sunday! If you are a heavy sleeper or an early bird then you will be fine, no dust etc.

"Very good, can't go wrong"

4
Redleg4, Missouri 09/02/2018

I normally avoid staying at Best Western's due to inconsistent quality from property to property. I decided to give this one a chance as it was $50 to $100 cheaper than similar hotels in the area. The location is nearly perfect as it is in easy walking distance of Little Italy, Gas Lamp district, and Embarcadero water front. I found the room to be very clean and well maintained. It appeared it had been recently remodeled, with the exception of the shower tile (why remodel if you're not going do it a 100%??) The staff was extremely friendly and helpful. They provided storage for our luggage as we arrived very early in the day and our room wasn't ready. The free breakfast was on par, or slightly better, than other three star hotels. The breakfast was the standard fare sausage, eggs (instant), and pancakes, etc. Overall, very good. I downgraded this property due to the fact you have to exit the building and walk 50ft to reach the breakfast area. The other issue was our room was billed as a "bay view" room. Technically, it was correct but a new high rise building is being put up between the bay and the hotel, which now blocks about 50% or more of the view. You will not get a full view of the bay from any room. I would stay at this hotel again and would recommend it to anyone on a budget.

"Great Location "

5
Prine041745, Tampa, Florida 09/02/2018

The location is hard to beat with the best bars and restaurants located in Little Italy. I have been staying here for years and there have been lots of interior design improvements. Great and easy parking. Check in and check out is slow and cumbersome. The desk area in the room needs an electrical outlet or a docking station. Overall the BW Plus is the best deal in San Diego

"Excellent Location With Very Good Accommodation "

5
Jakey15, Norfolk 05/02/2018

We stayed at this hotel for 5 nights last month whilst sightseeing in San Diego. We couldn't have picked a better location, Downtown and about a 10 minute walk from the harbour. The location meant we could walk in the USS Midway museum and lots of eateries, Little Italy, Santa Fe station and several shopping districts. Our room was on the 14th floor, with views to the bay. The little balcony was not for sufferers of vertigo but we stepped on it a couple of the times. The staff at reception were always friendly and helpful. The room was spacious with coffee making facilities, an iron and decent toiletries in the bathroom. The bed was very comfortable. Breakfast was a self service basis and located in the adjoining building. There was a good selection with porridge (oatmeal), cereals, fruit, pastries, waffles and cooked options. In the foyer there were 2 computers with complimentary WiFi and a printer, we thought this was an excellent facility as we were able to book reduced price entry to a couple of the attractions and print off our tickets. In conclusion, we would have no qualms booking or recommending this hotel.

"Not amazing, but very good."

4
User 04/02/2018

From the pictures we really thought it was a much larger hotel. However, it is very much every inch utilized. Not a lot of room to spread out. Staff was friendly and helpful. Room was average. Clean, but smaller than anticipated. We enjoyed the balcony, great view of the harbor. Decent pricing on parking for the area. Restaurant affiliated with hotel was very good. Wished the gymnastics tournament wasn't happening when we were there, rude kids in hot tub. Turn off, but not the hotel's fault. Great spot close to everything.

"Good location and facilities but not so great for our family..."

4
ramyon74, Blenheim, New Zealand 27/01/2018

We enjoyed our stay here, the rooms were adequate and the location was close to the port and zoo. However, there weren't that many restaurants or fast food outlets for us, the lack of a laundry on-site was also not great... staff were friendly and the inclusive breakfast was good..I would definitely stay here again if it was just my wife and I but with kids I'm sure there are more suitable places out there for food and laundry options..

"great staff, perfect location, clean, comfortable "

5
Sarita K, Mexico City, Mexico 24/01/2018

location is perfect, two blocks from Little Italy and a 10 minute walk to the Santa Fe Station and to the Gaslamp Quarter. The beds and pillows very comfortable, the room ample, clean and modern. Bathroom was great, as well as the shower. There is a pool and jacuzzi that are quite nice. The staff were amiable, pleasant, friendly and helpful. The included breakfast could have had a bit more variety but all in all it was good and it saved us time in the mornings. Great experience, would definitely return.

"Post curise stay"

5
MoogeyMomma, Calabash, North Carolina 22/01/2018

We stayed at this hotel for 2 nights after a 7 day cruise. Check in is at 4pm, a little late in my opinion but they will hold you luggage in a secure area and even give you tags for the luggage. The staff were very friendly, helpful and knowledgeable. There is, as others have mentioned lots of construction in and around the area. But wasn't that intrusive as far as I'm concerned, even with it going on across the street. We were in room 904 and 906. Very nicely appointed with all you should need. My only complaint are the beds. Extremely to high for vertically (short) challenged people. The hotel does offer shuttle service but only to the cruise port or the airport and runs from 7am - 11pm. There's a restaurant that you'll receive vouches for breakfast and a 10% discount on dinner. The restaurant in out the front door and to your left. Breakfast was plentiful with pancakes, sausage lings, scrambled eggs, toast, bagels, cold cereal, different juices, coffee and there's no limit to how much you can take. Food was hot and very tasty for breakfast. We did not partake of the dinner. I would recommend this hotel and would certainly use it again should I find myself in San Diego again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay at BW PLUS Bayside Inn while visiting San Diego after your cruise. Our team works hard to ensure our guests have all the information needed to explore the area and will be pleased to receive your feedback about their friendliness and knowledge. We are glad you enjoyed the complimentary breakfast buffet and hopefully you can come stay again to be able to enjoy the dinner with the 15% off our our guests!

"Decent hotel in a good location."

3
amksba, los angeles, ca 22/01/2018

The location was great, right by Little Italy, and an easy walk to the waterfront. Everything at the hotel was clean. Our room was starting to show a little bit of wear and tear, and we had a couple of issues with the noise from the hallway and other rooms, but the beds were comfortable and the shower was good. The free breakfast buffet was offered at a restaurant around the corner from the hotel, which we weren't expecting the first morning. The amenities were fine, and the wifi worked consistently. It's a good spot for anyone looking to stay in the area without paying outrageous prices.

"Nice but not perfect"

4
Cl1kker, Winnipeg, Canada 19/01/2018

Excellent location. Friendly helpful staff for the most part. Phoning in to the hotel to speak with guests can be challenging. Very nice rooms with particularly nice bathroom lotions etc. In room safe is a bonus. Hotel is quiet with small but functional lobby.

"Great location and good rooms"

5
Catherine G, Santa Barbara, California 19/01/2018

Location in downtown was good. A bit more remote than some so it was quieter. Some rooms have balconies so you can open up door and get fresh air. Breakfast was really good and fast - decent selection of hot and cold food. Staff was very nice. Parking fee is much less than most other downtown hotels. Beds were very comfortable. Will for sure stay again.

"Great location"

5
Mohd_G_0, Riyadh, Saudi Arabia 18/01/2018

Within a walking distance to Bayside. Breakfast is good.Friendly staff. affordable parking. .Very clean and neat hotel. Quit area. nice small balcony. Disadvantage: No close free street parking. Some construction nearby.

"Good location"

4
User 14/01/2018

We chose to stay at this location because it had good reviews. The location was perfect very close to little Italy. The room was clean and comfortable. The front desk people very helpful. The only down side is if you have car expect to pay for parking .

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing BW PLUS Bayside Inn to stay at while in San Diego and we are happy to know how our proximity to Little Italy worked so well for your trip. Our team works hard to ensure our guests are taken care of and are grateful for your kind review of their service. We hope to welcome you back for another trip!

"Great location for boarding cruises"

4
Rita D, Frankford 13/01/2018

Free pick up from the airport & to board cruises. However you have to phone from the airport for pick up & if the front desk is busy this can be problematic. Friendly staff ,great rooms & free breakfast at the restaurant next door included. Front desk is a bit chaotic when first registering & front lobby is small. If you can deal with this -a great place to stay & good value for money.

"Our favorite hotel in San diego"

5
edmusic, Santa Clarita, CA 05/01/2018

This was our third time staying here and each time has been fantastic. Room is clean, well stocked with towels, and has a large, comfortable king-size bed. We always request a bay view room as we like to see the water and the lights at night. It's easy walking distance to Little Italy and the waterfront, and when we took Uber, they were only a minute or two away. Included in your stay is a full buffet breakfast downstairs in the restaurant. It includes eggs, sausage or ham, potatoes or pancakes, toast, coffee, cereal, juices, muffins and just about anything else you can think of breakfast-wise.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for returning to stay with us at BW PLUS Bayside Inn for your third trip! Our Housekeeping team takes pride in ensuring our guest rooms are very clean with plenty of amenities stocked and the chefs at our restaurant will be happy to receive you feedback for their efforts too!

"Relaxation"

5
Mark S, Chandler, Arizona 05/01/2018

We stay here 2 to 3 times a year Best Location in San Diego right next to Little Italy. Easy walking to the Maritime Museum Harbor cruises Petco park and the Midway. Close to stations for public transportation.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking to time to provide a review of your experience at BW PLUS Bayside Inn! We are happy to have you as our guest throughout the year and are so glad our proximity to Little Italy and the waterfront works so well for your site seeing adventures. Looking forward to welcoming you back for your next trip.

"Excellent Hotel in Downtown San Diego"

5
Kimberly J, Spokane, Washington 03/01/2018

Bayside is a wonderful spot! The location is superb--on the edge of Little Italy and a short walk to the waterfront and Gaslamp. The hotel itself is really nice with a year round outdoor pool and hot tub, and a fitness center. Our room was quite spacious and had microwave and refrigerator, and large flatscreen TV. The beds were exceptionally comfortable with great linens. The room had 2 queen beds and was actually bigger than expected. Also unexpected was the great view of the waterfront from our extra large window. I was very happy with my stay at Bayside, it was excellent. I hope to stay again on another visit to San Diego.

"Perfect Location, great hotel!"

5
Sharon H, Ventura, California, United States 30/12/2017

We love this hotel; perfect walkable location right next to Little Italy with awesome views and clean, comfortable, nicely decorated rooms, and very comfortable bed and bedding. The staff is also terrific and very friendly and helpful. Our room had a view of the harbor which was lovely with the exception of two buildings in front which partially obscured the view, but it was still great. We were on the 8th floor. Definitely recommend this hotel. You can also walk to Gas Lamp but it's several blocks further but still a nice walk. The harbor is only 3 or so blocks too.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn and sharing how much you enjoyed the location and the terrific service of our friendly staff! We're glad you enjoyed exploring the area and hope to welcome you back for another trip.

"Great location and value, but be sure to use your do not disturb sign!"

3
sesametea, California 28/12/2017

I stayed for 3 nights and it was a super convenient location for getting to the waterfront, USS Midway, cruises, Little Italy, and if you're willing to walk a bit further, the Gaslamp too. Great value that includes a decent breakfast and complimentary shuttle to the airport which is about 15 minutes away. Breakfast buffet changes slightly daily - eggs is a staple. Ham or sausage; pancakes or potatoes. Apples and oranges, different kinds of bread, pastries, yogurt, steamed white rice, miso paste, and even salmon furikake is available daily. Restaurant staff is pretty friendly. Rooms are comfortable, but construction is taking place across the street so it starts getting noisy pretty early in the morning. What they could have improved upon- housekeeping. On my first morning, just after breakfast, housekeeping opened the door at 8:41am. Luckily I was dressed. While I didn't have my 'do not disturb' sign out, I expected them to announce themselves when they opened the door. They closed the door immediately when they saw my tv on (no apologies), but what was alarming was that housekeeping opened it again a few minutes later - this time, she stuck her head in and asked if we needed the room made up! I told her to come back in 30 minutes. This is all before 9am. I bet plenty of people forget to put the sign out - simple hotel practice is to announce 'housekeeping' and knock before opening the door. Yikes. They also forgot to give us additional hot water cups. Last improvement is asking the customer how their stay went upon checkout. This is minor though. The housekeeping issue needs to be fixed.

"Consistantly Good"

5
Virginia H, burien, United States 24/12/2017

Each time we stat at this hotel we are totally pleased. The remodel over the past two years has been positive. Location of the hotel makes it easy to access pubic transportation and easy walking if that works for you. So many sights to visit all within very close proximity. Food at their restaurant is good and staff always friendly and helpful.

"Best Western Plus Bayside Inn"

5
jurajj702, San Diego, United States 19/12/2017

Great hotel to stay. In the city center, however easily reachable freeway. Big kinder playground in reasonable distance. Parking fee is reasonable. Rooms are clean and tidy. A little bit monotony breakfast, but in good quality.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We want our guests to have a convenient experience while exploring all of the wonderful nearby attractions and are happy for you to have enjoyed our location so much.Thank you for your feedback in regards to our complimentary breakfast buffet and parking price... we hope it helped start your days off great! We hope to have the opportunity to welcome you back in the future.

"Good downtown hotel"

3
C S, Riverside, California 19/12/2017

Room was clean and fresh, staff are helpful and friendly'. Paper goods a bit low in quality. Breakfast was a bit above average, especially on the Sunday we were there. Convenient location to Little Italy, and not too far from Horton Mall. Good value for the money in downtown. Good bay view from upper floors if you ask for it.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay at BW PLUS Bayside Inn while visiting downtown San Diego. We are glad you enjoyed our proximity to Little Italy and Horton Plaza Mall while exploring all of the wonderful nearby attractions. Thank you for your feedback about the paper goods so we can follow up and we really appreciate your kind review of our helpful staff and clean rooms, the team cares about our guests and will be happy to receive your review. We hope to have the opportunity to welcome you back in the future!

"Best Welcome to San Diego "

5
HamiltonLovebirds, Hamilton 16/12/2017

We enjoyed a very nice stopover stay before our cruise. Landing at the airport, we were lucky to run into our Oceania cruise representative who helped us find the shuttle area to our hotel. There is an information booth at the airport baggage claim that will call your hotel for pick-up and direct you as well to the shuttle area. Our Best Western shuttle driver, Michael, was very friendly and informative about the location of the nearest wine store, named Rite. Don't laugh! We are allowed to take two bottles of wine on board. We ended up going to a closer new place called Roma a block away. They also had food to take out: salads, Italian specialties, etc., market type setting. Fairly good selection of wine especially if you like Italian wines. We ended up buying Argentinian wine for $10.00 a bottle. Reception was very friendly, helpful and also answered many of our questions about the area. Ate a meal at their restaurant and it was good. The hotel also gave a 15% discount coupon. Free shuttle to the cruise terminal was a bonus. The area around the hotel is experiencing a lot of construction but it did not interfere with our stay. The hotel has a pool and spa but we did not use these facilities. Although it looked very nice. We felt safe walking the streets later in the evening. Overall, I would recommend this hotel for a stopover.

"Great Location"

4
740sharlenem, San Diego, United States 13/12/2017

Best Western Plus is always a good, reliable, clean hotel - no matter where you go in the world. Bayside in downtown San Diego was conveniently located near the waterfront as well as many great shopping, entertainment and unique districts.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We appreciate your kind review of our reliability and cleanliness. Thank you for sharing how easy it was for you to visit some of the attractions near our fantastic location. We look forward to welcoming you back for another stay should you travel to San Diego again!

"Affordable Hotel - Great Location"

5
JerseyJoe00, North Brunswick NJ 11/12/2017

This is an affordable hotel in a great location. It is very close to the Bay. A lot of tours etc. are located at the foot of the bay. For dinner, Little Italy is just a few blocks away on India Street. The rest of the city is easily reached by cab, Uber or the Trolley. The Trolley (Light Rail) is only a 5 minute walk away.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thanks for the feedback about your experience staying at BW PLUS Bayside Inn... we love learning about how our guests enjoy spending their time and appreciate knowing how much you liked our proximity to Little Italy and the Bay! We hope you a great trip to San Diego and thank you for staying with us.

"Great location if going on a cruise"

5
Jean M, Great Falls, Montana 08/12/2017

A very nice hotel/motel. Staff is friendly and efficient. Their location is only four blocks from pier where cruise ships leave from. We are taking a Holland America cruise. Haven't been to pier yet so not sure if it is only Holland America lines or all of them that leave from there. They have a nice restaurant called Bay Side Bar and Grill. Food was goodd

"Average 3* Hotel"

3
jansel, London 06/12/2017

Stayed with family for 1 night pre-cruise. Rooms dated but OK for a short stay. Carpets and room furniture aged and should be due for renewal. On the positives side, the hotel is in a great location for exploring Little Italy and the bayside within 10-20 minutes walk and secodly, the complimentary breakfast is very good with a great deal of variety.

"Handy and Reasonable"

5
sundwnr, Edmonton, Canada 03/12/2017

Bayside's van picked us up at the airport, minutes after we phoned to advise we had arrived. Our room was clean and spacious. A decent breakfast was included. The next morning the van delivered us to the cruise ship dock, as arranged during the check in process. Bayside's location is ideal for those flying in and cruising out.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to review your stay at BW PLUS Bayside Inn while in San Diego. Our housekeeping takes pride in how clean the rooms are and will appreciate your kind feedback! We are glad you also were able to take advantage of our complimentary breakfast buffet and shuttle service. Thank you for staying with us!

"A Pleasant Surprise"

4
williampK6160GC, Honolulu, Hawaii 03/12/2017

I recently attended a national convention in San Diego. I was unable to book into the designated hotels and frantically searched for an alternative. The initial phone contact was an omen of good things to come. A helpful lady explained location, transportation options, and answered questions with enthusiasm and cheerfulness. Ben was there at check in and was again a source of friendliness and info. The room was small but adequate. I was impressed with the cleanliness throughout the property. The free breakfast wa adequate, but again the staff there was dedicated and friendly. One request for help with a room problem was met with immediate attention and resolution. If you are looking for a pleasant experience with extras such as wi fi, shuttle service and breakfast, book here and you will be very satisfied.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn while in town for a convention. Our team works hard to accommodate our guests and provide a warm inviting experience... we are glad your experience was such a pleasant surprise! Thank you for sharing how much you appreciated the service and our complimentary amenities.

"Great location and very comfortable"

5
Rhonda G, Lodi, California 03/12/2017

Stayed here because of its location and it's nice clean and comfortable environment. It's an affordable hotel and nicely updated. Also included a nice breakfast. We used this hotel for a stay and park feature for a cruise we were taking and felt very safe staying and leaving our car there while on vacation.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for sharing your experience staying with us at BW PLUS Bayside Inn prior to the cruise. We appreciate your kind words in regards to our complimentary breakfast buffet and clean rooms, our housekeeping takes great pride in their work and are grateful for your acknowledgement.

"Great hotel in a fantastic location"

5
FourManns, Perth, Australia 27/11/2017

This hotel is very close to Little Italy which has many restaurants. It is also a short walk to the waterfront and the USS Midway. Even though we had a car, we walked into the Gaslamp Quarter which only took around 20 minutes. Freeway access is close by and parking is available at a cost of USD$18 per day. Easy to drive to Coronado Island also. The hotel itself is modern, rooms are spacious and very clean. Great breakfast with many choices. Would highly recommend

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thanks for sharing details about your time staying with us at BW PLUS Bayside Inn! We appreciate knowing how much you enjoyed our proximity to many of the wonderful sites in San Diego like the USS Midway and Gaslamp District. How fantastic you were able to make it over to the breathtaking beach of Coronado and spend time walking around Little Italy with a variety of dining options. Our restaurant staff works hard provide the complimentary breakfast buffet each day and we will be sure to share your kind words with them! Thank you for recommending our hotel and we hope to welcome you back for another trip.

"Excellent location"

4
Eric B, York, United States 23/11/2017

The hotel is located on the edge of downtown easy to navigate to and parking on site. It is located only a few blocks from the bay and the maritime museum. The indoor and outdoor pool are nice to just sit by the pool.

"Great Hotel"

5
jill j, sandy 19/11/2017

Loved this hotel! It was CLOSE to everything...we did not have a car and could walk everywhere...in downtown San Diego...tours pick you up at the front door. Nice outdoor pool and hot tub in the courtyard. Will stay again!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn while visiting San Diego. We appreciate your feedback about your experience and are so glad you loved our hotel! Thank you for saying we have a great hotel, we want our guests to have a fantastic time and are glad you enjoyed our proximity to many things in downtown and relaxing by our pool. We look forward to welcoming you back should you travel to San Diego again!

"Great Stay"

4
trevormassive, Llangollen, United Kingdom 12/11/2017

Stayed 4 night and what a great stay we had. Had a decent room with Bayside views, includes free safe & refrigerator, small balcony overlooking pool tho the pool only seems to get the sun a cple hours a day. Staff were friendly and everywhere was clean & tidy. Yes there's quite a bit of construction work near-by, but that seems to be same across the city, doesn't bother you too much unless planning on staying in your room all day Great value for money, which included free breakfast next door and free airport shuttle Great location, with Little Italy almost on door step, Bayside front just a short walk with the USS Midway near by & the Gaslamp Quarter a bit further walk but highly recommended for a night out, special mention the Shout Bar, a sort of lively piano duelling/relay where they get the crowd to join in, a really good crack. Can also recommend San Diego Zoo, had a fantastic morning with the Pandas. From the UK but if ever back in San Diego, wouldn't hesitate to stay here again

"Strategical position for visitors, good room service, breakfast next to the hotel."

4
ludek2017, Desna, Czech Republic 12/11/2017

For breakfast next to the hotel plastic knife and fork. Good choice for breakfast, fresh fruit. There is no possibility for dinner in this hotel. Very good room service. Hotel staff was helpful. Strategical location of the hotel for visitors.

"Great location and helpful staff"

5
thepic6, Long Island, New York 11/11/2017

You can't go wrong with the Best Western Plus Bayside Inn in San Diego. It is a short walk to the harbor so it's great for a pre or post cruise stay. The staff is very friendly, helpful, and knowledgeable. They gave us ideas about what to do and how to do it using public transportation which saved us money and time since the transportation system in San Diego is excellent. This BW is very close to everything. You can walk to Little Italy, the Gaslamp Quarter, and the Embarcadero which includes the harbor and the USS Midway. We took a bus to the San Diego Zoo and the Old Town and we took the ferry to Coronado Island. We had an excellent 2 night stay. The breakfast was free and it was very good and we had free wifi. We were n the 12th floor so we had a bay view. It was a bit obstructed by construction but we were able to see the cruise ship in the harbor just a few blocks away.

"Good low cost San Diego hotel."

4
maxijet1, Dallas, Texas 10/11/2017

Good location, right at Little Italy and short walks to restaurants, tour bus, bay, and Gaslamp. Hot breakfast served each morning. Staff friendly, free shuttle from/to train station and airport. Quick elevator. There was a homeless person sleeping below my balcony at door to marked "hotel". Wasn't a problem though. Fridge in room didn't work. Overall it was still a decent stay.

"Perfect Location"

5
MT5700, Hamlin, New York 10/11/2017

Location is perfect, short walk to little Italy restaurants, shops and the bay where all the action is. We walked to little Italy each night for dinner and always felt safe. Hotel is clean and comfortable and room includes breakfast buffet with many options and located in the building next door. On-site parking for a fee ($18) is great. There is construction near by but we never heard it while sleeping so it did not disturb us. We had a room that overlooked the bay, beautiful view. Refrigerator, coffee and safe in the room. Hotel staff is very friendly. I would stay here again when in San Diego

"Great location"

4
Henry S, Portsmouth 09/11/2017

Stayed there with my mother, staff was attentive and helpful, location was excellent. Rates were excellent as well. Walking distance to the water, little italy and lots of restaurants. Shuttle took us to the train station the morning we checked out. Would recommend to family and friends and would stay again.

"Best Western san diego"

4
kellye432, vancouver, Canada 09/11/2017

Easy walk to restaurants, close to transit, clean and extremely helpful staff. Pool is not really in the sun unless it is overhead so don't count on the "sitting by the pool" experience. Rooms quiet. Breakfast area was clean and well stocked. Good coffee

"Average Hotel Wonderful Employees!"

3
Grade23, Richmond, Canada 08/11/2017

Just about to check out and stayed here for two nights before our cruise to the Panama. Excellent area-very easy to walk to many different areas and lots of wonderful restaurants to choose from. Five minutes away from the cruise terminal itself and the hotel offers a shuttle to and from the ships. All employees we came across were excellent. So very helpful indeed! Hotel itself is older and though updates have been done it is an average hotel. Breakfast buffet is minimal.

"Good location, decent stay."

4
David A, Dallas, United States 08/11/2017

Good location, right at Little Italy and short walks to restaurants, tour bus, bay, and Gaslamp. Hot breakfast served each morning. Staff friendly, free shuttle. Construction noise, there was a homeless person sleeping below my balcony at entrance marked "hotel". Wasn't a problem though. Fridge in room didn't work. Overall it was still a decent stay.

"Great location"

5
Sarah R, Sydney, Australia 04/11/2017

We had 3 nights here recently. The hotel was very clean and comfortable. Parking was very easy. Staff were friendly. Location was great, right near Little Italy and a short walk down to the water. You could walk anywhere in the city from here. Would highly recommend. Breakfast was included and it was a basic breakfast, but plenty to choose from.

"San Diego Stay"

4
Robyn J, Denver, United States 02/11/2017

Rooms are very pricey (I had Bayview with Balcony - yes, this is the most expensive). The rooms however are pretty basic for the price that you pay. View is ok - - construction was everywhere, so bay view is disappearing as we speak. Outdated décor but location is excellent. Nice area, right on the edge of Little Italy, but also, about 4 blocks from the bay, so we hung out at the bay and walked around Little Italy. Restaurant is good for breakfast, but not open for other meals over the weekends. It likely caters to the business folks during the week. Staff is excellent. Just know you are paying for the location, as the hotel and room are pretty basic.

"Location location"

4
littlefeller, Grand Rapids, Michigan 31/10/2017

This was my first visit to SanDiego and I can see why people describe it as paradise, great weather, friendly people, safe, and walkable. The hotel is in a really good location, 10 minutes from the airport, 3 blocks to the bay and 1 block to little Italy. Check in was quick and easy and front desk staff friendly and helpful. The room was small but adequate with a balcony, fridge, comfortable bedding and beds. We also had a limited bay view. While there is a lot of construction going on, it was not distracting. Breakfast was in a restaurant down the street from the hotel. Hot and cold choices were plentiful and the service excellent. My only complaint is the condition of the carpet. It was very stained and really should be replaced (room 609).

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us while visiting San Diego! It is great to learn about your stay and how much you enjoyed the area. Thank you for letting us know about the carpet in your room so we may address it and we appreciate your feedback about the easy and quick check in. We hope to have the opportunity to welcome you back for another stay!

"Convenient to all San Diego attractions"

4
User 30/10/2017

Convenient place to stay. Moderate pricing and very helpful staff. Minutes away from attractions and walking distance to some fine restaurants. If you like Italian food, Little Italy is a block away. ...

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn. We are happy to receive your feedback about your trip and are glad it was a convenient location for you to visit all of the San Diego attractions. Thank you for sharing about all the great nearby restaurants and how helpful our staff is. We look forward to welcoming you back for another stay should you travel to San Diego again.

"Great Choice in San Diego"

4
728anateresas, Ponta Delgada, Portugal 28/10/2017

Great Place to stay in San Diego. Walking distance to Little Italy and Seaport. Employees very friendly and willing to help in anything. Breakfast medium, not a lot of options. Swimming pool very pleasant, warmed at night.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn while in San Diego. We are pleased to know how convenient our proximity to Little Italy and Seaport Village was for your trip. Thank you for sharing feedback in regards to our friendly staff and complimentary breakfast buffet.

"Good hotel for the price, nice location"

4
ashrafbakr, Jeddah, Saudi Arabia 26/10/2017

The hotel is a bit old, yet it is clean, well maintained. The room is wide enough witn refrigerator and microwave. The breakfast nuffet is modest, but good to statt uour busy day. The staff is friendly and helpful. The hotel is nicely located near Little Italy with many good restaurants. There is a nearby Rite Aid. I would stay there again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to share your experience staying with us at BW PLUS Bayside Inn! We appreciate your feedback about our clean and well maintained hotel and are glad you found our staff to be friendly and helpful. We look forward to welcoming you back for your next trip!

"Business trip"

3
henrythomass, Altadena, United States 26/10/2017

The hotel was clean & bright. Staff was friendly and attentive. I used this hotel regularly for business trips because it is central to getting to all things in San Diego. I usually eat breakfast at the hotel. There is a TV in the Bar area for watching events in the evening while socializing. Parking is convenient and ATM & Banks are nearby.

"Well priced, good location and a nice 3 star hotel"

4
tommomelbourne, Melbourne, Australia 25/10/2017

We stayed at this 3 star hotel for 3 nights whilst we visited the lovely city of San Diego. The hotel was priced well, had a great location in downtown and the rooms were good and functional. We were on the top floor (14th) had a King sized bed, microwave, and a coffee maker in the room. But be warned American coffee isn't the best. We paid extra and had lovely Bay views from our room and balcony. I noticed on the Tripadvisor reviews that it is the second ranked " best value" hotel in San Diego. We used the hotel free shuttle to collect us upon arrival at the very closeby Sante Fe Amtrak train station. Whilst San Diego experienced unusually hot weather during our visit we did not use the pool at the hotel. There is a pool as well as a hot tub. The pool is quite small and located in the shade but when I dipped my hand in the water the temperature felt very swimable. The staff were all friendly and helpful. My only problem was that our room was not serviced one day but that was quickly rectified once I called the front desk. Location was great. We were virtually in Little Italy where there were many Italian Restaurants to choose from. The Gaslamp Quarter was further away but very walkable. We were a few blocks away from the bay and it was only slightly further away to the USS Midway. One block away downhill was a convenience store to buy drinks etc. This hotel is a great mid range priced option and centrally located in San Diego.

"Next step ocean bound!!!"

5
AzUhl, Tempe, Arizona 23/10/2017

We needed a home for the night the day before a cruise. Found this Best Western that was close, had free shuttle rides to the docks and would allow for us to keep our vehicle inside during the upcoming week. What a find!!! Rooms were clean and nice, staff was very friendly and shuttle driver was outstanding. First time staying here and they explained ever thin we needed to know about the shuttle about the area so we could go out and find some last minute items we felt like we needed. Free breakfast was not the normal hotel continental breakfast, but was provided by the restaurant that is located next to the interior parking garage. Outstanding! When we got to the docks, shuttle driver told us exactly what door to go through and to call when we got in and exactly where pickup would be. Only issue we had was that we had problems with the elevator, but another couple came just after we got there, showed us the trick and then we showed others that had the same issue later on in the day.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn while taking a cruise out of San Diego! Thank you for sharing how friendly and helpful our staff is and we will be sure to share with our shuttle driver how much you appreciated his directions and information. Our elevators do require room key access for the security of our guests and our apologies for any confusion on how to use it. We hope you enjoyed your time here along with the cruise and appreciate your feedback.

"Great location, staff didn't meet my expectations."

3
JS7560, Maple Valley, WA 23/10/2017

When we arrived at the airport, a call was made to the hotel for the free shuttle. The person who answered was rude and hard to understand. They kept telling us we had to go over the walkway to the other side of the airport, which we were already at, we had quite a wait for the shuttle. The TV didn't work in our room. I called down to the front desk, and they said someone would be up in 10 minutes, but it was closer to a half hour. He had to move all of our furniture, luggage, etc, stared at it, and said he couldn't get it to work. When I went to wash up before bed, I found out that the hot water handle, was for warm water, and the cold water handle (of the sink) was for hot water. There was no cold water to brush my teeth with. Very weird. There are 2 elevators, and they took forever to answer to your floor. Upon checkout, I informed the front desk, no offer was made for any sort of credit. Even though this hotel is in a good location, I would probably not stay here again. We stayed in room 602.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for providing feedback in regards to your stay with us at BW PLUS Bayside Inn. We appreciate your feedback about your experience calling for our complimentary shuttle. Getting from the terminal to the pick up area has several steps and we try to give our guests the best information to help them. Please accept our apologies for the difficulty with the TV remote connection and we appreciate your feedback about the sink handles so we may address this. We invite you to contact management at 619-233-7500 so we may better understand your experience. We hope you will consider staying with us in the future, we would be grateful for the opportunity to provide you with the stay we are known for and we want you to have as our guest.

"Great stay & great service"

5
User 19/10/2017

Lovely hotel..great location.. Staff where great..told us great places to eat and were very helpful. You have to pay for parking $18 a day. They have a pool and lounge area.. Rooms where nice and clean..i would stay again

"Excellent location, great service"

4
jenocafa, Guadalajara, Mexico 16/10/2017

I am not giving excellent score to the hotel due some minor issues, here is my summary of what I usually evaluate from a hotel: - Location: I selected this hotel mainly for its location, close to tow trolley stations, the airport, the bay and downtown. These items were very important for me in this trip. There are other options around, but this one made it in my selection. It is close enough from the trolley trams and far enough to hear it passing by. NOTE: there are some building construction around the hotel so you may hear some noise from those places (but this is something the hotel cannot control). - Breakfast: Another important item for me in every trip, I personally prefer having this option from the hotel instead of looking around and avoid invest part of my time on this. I prefer invest time for lunch and dinner. We went for the buffet instead of ordering from the menu. The variety and quality of the buffet is OK, I would add more fresh fruit (we saw only oranges and apples). - Room: The room in general is OK, I noticed the carpet is perhaps old and it not daily vacuumed. I would recommend to do a deep clean of it from time to time since there are people with allergies and also infants that could caught something from it when crawling. - Service: Very good, definitively you will find people willing to assist and help you with your doubts. I believe you will find not only at the hotel but also in San Diego most people speaking Spanish and English , so if you speak any of these two languages you will not have any communication issues. Aside my observations, I believe the hotel is a very good option for staying and enjoy your stance. This is the first time I stay at a Best Western hotel and I will consider it in my list of options for my future trips.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn while in San Diego and we are glad you enjoyed our location with nearby transportation and the waterfront. Thank you for sharing how important the complimentary breakfast buffet was in your decision to stay, we strive to ensure our guests find convenience and comfort while staying. We appreciate your suggestion for more fresh fruit and your feedback in regards to the carpets so we may share this with our team. Thank you for sharing how friendly and helpful our staff is... we hope your stay was fantastic and look forward to welcoming you back for another stay should you travel to San Diego again!

"Hot or cold - No inbetween"

3
bonnieg121, San Diego, United States 16/10/2017

Wonderful except the AC/HV thermostat will only give you hot or cold. You can not control the temperature. The fan speed works. We had 3 rooms and all were the same. My room went from 88 when on heat to 63 when on AC.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn and providing a review of your time with us. Please accept our apologies for the thermostat not adjusting the temperature. We understand the importance of getting the right temperature to feel comfortable and we will address this, thank you for your feedback.

"A Very Pleasant Stay"

5
578isabellap, Montreal, Canada 13/10/2017

Stayed 2 nights on the 12th floor with a view of the bay. Bed Bed was very comfortable. Room was very clean except for some stains on carpet. Bathroom clean and nice though a bit smaller than other bathrooms I've been to. Hallway and carpeting was very clean. Breakfast was included and was very good. Not much to choose from but maybe thats the way breakfasts are in the US compared to breakfast I've had in European hotels. Hotel staff were very friendly and helpful. I would definitely recommend Best Western Bayside Inn.

"A hidden treasure"

5
DuiAmore, Tampa, Florida 13/10/2017

When I think of best Western I do not think of quality. Boy was I wrong. This a lovely sparkling clean, modern hotel. Very walkable to the train station, Sea Port Village, Gas Lamp Quarter, and Little Italy. We will definitely be back. Forgot to mention the lovely indoor swimming pool.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to review your stay with us at BW PUS Bayside Inn! We are pleased you discovered the quality of Best Westerns when you stayed and are glad you found our hotel to be clean and modern. Thank you for sharing how much you enjoyed our proximity to many downtown attractions like Little Italy and Seaport Village. We look forward to welcoming you back for your next trip!

"Very good!"

5
Maaike_Fre, Aalst, Belgium 12/10/2017

I've stayed in this hotel 2 times already; very good service; good, clean and modern rooms; private parking right next to the hotel; very good (free!) breakfast,... Excellent location near the sea and downtown San Diego. Would book this hotel again immediately!

"Great Value: Price, Comfort and Friendly"

5
beckyd99, Plano, United States 11/10/2017

In walking distance to the bay and to Little Italy, where there are tons of restaurants. Friendly and accommodating staff. Comfortable, spacious and clean rooms. Will definitely book this again. If you don't need a car, this is a quick Uber drive from the airport.

"Great Stay"

4
Jennifer G, Brisbane, Australia 08/10/2017

Stayed at the hotel for 3 nights at the end of September after disembarking from a cruise. Was picked up at the cruise terminal by the free shuttle and check-in was quick. Our room was clean and comfortable. The location of the hotel is excellent - the wharf, downtown San Diego, Gaslamp Quarter, Little Italy and the Santa Fe Depot are within walking distance. The front office staff were very helpful and knowledgeable and the free breakfasts were ample. A bit of construction around the hotel we had no noise problem. I would recommend staying at this hotel.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn and sharing your experience. It is great to know how convenient our proximity to the Cruise Terminal was for you and we are glad you were able to get checked in right away and start relaxing. We hope you had a wonderful cruise and time visiting the sites in San Diego!

"alright not great"

3
650perryr, Canada 04/10/2017

lots of construction going on around the hotel. not in hotel but across the street big condo being built. large cranes being used. being downtown lots of police and fire sirens all night not the fault of the hotel but I think there are better places to stay.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn and reviewing your stay with us. We hope our neighbors' development was not too impactful during your stay and understand sometimes the downtown area can be eventful; usually it is quieter here since we are by Little Italy with many residential condos. We hope you will stay with us again and thank you for your feedback.

"Great location, Friendly staff"

4
WongSoSo, Vancouver, Canada 03/10/2017

Close to cruise terminal, next to little Italy, walking distance to public transit. Friendly staff, clean room, breakfast included. Several construction sites started work quite early in the morning near by during our stay. Overall great value

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn and providing feedback about your trip. We are glad our location worked well for you to visit Little Italy and use the cruise terminal. We hope the development of some of our neighbors was not too impactful for your stay. We want our guests to feel welcomed and relaxed while staying so we appreciate knowing you found our staff to be helpful and are happy to have provided the complimentary breakfast buffet to help start your day. We look forward to welcoming you back should you travel to San Diego again!

"Good location"

3
User 29/09/2017

I stayed 5 nights at this hotel. Pros: great location, within walking distance to Little Italy, the harbour, and Convention Center. Overall, facilities look recently renovated in the last few years. Cons: two concerns with this hotel. Housekeeping was the most absent crew I've ever encountered. My room was not serviced after the first night there. Initially thought it was because I had the "Do Not Disturb" sign on my door until 3pm which is when I left for work so I did not think anything of it. However, the second day, I did not have the sign on the door and had left my room at 9am, returned around 4pm, and it was still not serviced. I called down to management and the room was "cleaned" in ~10 minutes (as in they only changed towels and made half the bed). The fourth day, I returned at 3:30pm; to my surprise, still not serviced. I spoke to the maid, who does not speak English so I requested to speak with the supervisor, who barely speaks English any better. I decided not to leave any tip for them after my stay. The second issue is the water in the shower. My husband used their soap and said he had a difficult time rinsing it off. I thought it was just the soap. However, I always use my own shampoo/conditioner from home when I travel and they were difficult to rinse off my body as it washed off. I did not use any suncreen or new moisturizers prior. Not sure what could be done about that but it definitely lengthened the time required for each shower and was quite tedious

"Good location "

4
Nicki M, Melbourne, Victoria, Australia 28/09/2017

Good location central to town and the wharf. Five minute walk to the USS Midway. Plenty of restaurants and eateries. We drove to both The Zoo and Sea World from our hotel which were about 10 minutes away. Great place to visit.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn and providing a review of your time with us. It is great to know how much you enjoyed our proximity to the Midway and restaurants. We hope you had a wonderful time visiting the sites while in San Diego!

"ASTRO 2017"

5
Osama-kellini K, Wellington, Florida 27/09/2017

very nice hotel, few minutes walking from downtown, 2 minutes from the bay and the park, nice view rooms, affordable price, but reserved 4 month before event, i am happy with my stay it was an excellent experience.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide feedback about your stay with us at BW PLUS Bayside Inn while in town for the ASTRO Convention. We hope you had enough free time to enjoy the nearby park and bay. Thank you for sharing how happy you are with your experience... we hope to have the opportunity to welcome you back in the future!

"Close to Little Italy"

4
User 26/09/2017

We were here for 6 days and 5 nights, and our room had a gorgeous view from the 11th floor facing the water. The hotel was clean and modern looking, the room had a fridge and microwave, everything you need for your stay. The attached restaurant wasn't open on weekends except for the breakfast buffet, but it's within easy walking distance to tons of restaurants in Little Italy. The only reason I didn't give it 5 stars is because the beds weren't super comfortable, so we got up really early most days, but overall we got enough sleep. It does cost $18 a day to park there, but they have a free airport shuttle and Enterprise will come to pick you up, so we cut down our rental to just the 4 days in the middle.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn while in downtown San Diego. We hope you had a wonderful trip and appreciate your review of your time staying with us. We want our guests to have everything they need so we are glad the refrigerator and microwave came in handy for you and thank you for letting us know about the beds. We will check the bedding and apologize for any discomfort you experienced. Thank you for staying with us and we hope you had a great time exploring San Diego!

"Great location and comfortable"

4
mary b, Newport Beach, California 26/09/2017

Great location and very comfortable and secure. Good parking, especially considering it's downtown San Diego. Typical breakfast was included which was good and dining area was very large, unlike most places that serve a breakfast. Easy .5 mile walk to the courthouse.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay at BW PLUS Bayside Inn and sharing how well our location worked for your trip to San Diego. We want our guests to enjoy their time with us and start the day with a nice full breakfast and are glad you found it to be good. Thank you for staying with us!

"Great Location"

5
User 26/09/2017

My stay at this hotel was one of the best. The location is supreme. It is right in the middle of all the points of interest nearby. The staff did a wonderful job. The only drawback was there was a lot of construction going on around the hotel. However, the hotel has no control over that. I would definitely stay here again if given the opportunity.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn and reviewing your time with us. We are glad you enjoyed our proximity to many local sites and appreciate your feedback about our staff which we will share with them. Hopefully our neighbors development was not too impactful for your stay... we look forward to having you as our guests again!

"Weekend in San Diego"

4
Cindy C, Nixa, Missouri 20/09/2017

First time to San Diego and loved it. Hotel has a great location in downtown with easy walking to many restaurants and attractions. Hotel was clean and staff was very nice. Would definitely stay here again.

"Wonderful front desk help at a great location"

4
dizidezi, Farmingdale, New York 08/09/2017

Check in easy...front desk was very helpful regardless of who was working. We had many questions and needed advise and directions, everyone was very helpful. Rooms are a bit larger than I expected. View of the bay, with construction right next door... which did not hamper our stay. Breakfast next door was fair included in the price. Parking is extra at $18.00 a day but this is a city... easy walk to Little Italy and surrounding area's. Room has Frig, microwave and coffee machine. Also a safe in the closet. We had a problem with the safe on check in that was corrected quickly, then we had a problem with the sound on the TV. All stations were fine, except Fox News..no sound. Thought that was odd since California is very liberal, I wondered if it was on purpose. LOL but a call down to maintenance and they came and fixed the problem. Yes I would stay here again. Pool is small but nice with comfortable loungers and chairs...we pack in a lot in our 3 nights, so only sat outside by the pool for an hour one afternoon. If you are looking for a clean hotel in a good location at a reasonable price, this should be considered.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn while visiting San Diego. We are pleased to receive your detailed review of your stay and are glad you enjoyed our location. Thank you for your kind words about our front desk team which we will share with them. You are too funny... the one channel missing sound, promise it's a coincidence. We appreciate your time to share your experience and look forward to welcoming you back the next time you're in San Diego!

"Good Value in downtown San Diego"

4
davidkB4146BX, Port Angeles, United States 05/09/2017

Clean, friendly and pleasant stay a couple of blocks from water. Worried about airport noise but it was not an issue. Breakfast and restaurant were a great bonus. Will recommend it to family and friends

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
We are pleased to receive your feedback in regards to your stay with us at BW PLUS Bayside Inn. We are far enough away from the flight patterns that we do not experience much noise from the airport thankfully. We are glad you enjoyed our complimentary breakfast buffet and are grateful for your recommendation!

"Best Place to stay. Very clean and professional service from staff"

5
Teresa W, Alhambra, California 05/09/2017

Hotel has been re renovated. Lobby and pool area very nice. They all so offer free shuttle service from hotel to airport asnd from airport to hotel. Very friendly staff. Location of hotel is perfect. Everything is near by no need to drive. Trolleys are available to get around town.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide a review of your stay with us at BW PLUS Bayside Inn. We are glad you enjoyed your time here and are grateful for your kind words about our friendly and professional staff plus the cleanliness of the hotel. Thank you for staying with us! We hope your whole trip to San Diego was great.

"Construction noise"

4
jas4short, El dorado hills 01/09/2017

There is neighboring construction next to hotel. Noise starts at 7a.m. until 5p.m.+ Also hotel is remodeling and you can hear noise from power tools during the day. Parking is $18/day and stalls are very small even for a compact car (Lexus sedan)

"Six day stay in San Diego"

5
Lupe S, San Antonio, Texas 30/08/2017

We had a great experience. Prime location, very clean & courteous employees! Enjoyed complimentary breakfast, lots of people & plenty of food to go around! Great pool area, small but very inviting! Shuttle driver very informative!

"Always a Great Stay"

5
KiwiTraveller85, Auckland, New Zealand 26/08/2017

This was our 2nd time staying here and it was just as good as the first time a few years ago. Check in was seamless. Friendly staff on reception willing to help. Good explanation of breakfasts and wi-fi. We stayed on the 9th floor (which is one of many floors/rooms recently renovated). Our room was clean and bed was comfortable. All your usual hotel finds in room. Parking is easy with access to parking lot via reception. However note parking is at a rate of $18USD a day which compared to most places in San Diego is quite reasonable. Valet parking available if needed. The outdoor area has a medium size swimming pool and spa pool. There is also a seating area and few sun loungers. Although the pool is stated as being heated note that this is not the case. The pool is heated by the sun which only comes over the pool area during certain times of the day. Also there are not enough sun loungers for the amount of people staying during summer and around 4th July week when we stated. We found ourselves creating a lounger by using the sofas around the pool. There is also a small gym, area with computer/printer and a small market section where you purchase newspapers and snacks next to reception. Breakfast is served at the restaurant next door to the hotel. You receive a free breakfast voucher for each day of your stay on check in. There are lots of different hot and cold options available from cereals and muffins to eggs and pancakes. Options rotate on a daily basis and all is tasty. Location is a 10 -20 minute walk from the waterfront where you'll find the HMS Midway and Seaport Village. Little Italy is a stones through away too. However Gaslamp Quarters bars and restaurants you'll find it about 30-45 minutes walk away. Also short drive to Sea World, San Diego Zoo and local tourist beaches such as Mission Beach Overall a great hotel and would definitely recommend another stay.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for returning to stay with ust at BW PLUS Bayside Inn while in San Diego! We appreciate your detailed review of your stay and are glad you enjoyed your time here. We hope you like the new look in our updated hallways and hope you can come again after we do our rooms. While we do not offer valet parking service, we do offer helpful recommendations to those with questions about our self-parking. We are glad you enjoyed the complimentary breakfast buffet and are grateful for you acknowledgement of the variety and hope it suited your needs well. We appreciate your feedback about our outdoor heated pool since it may have been heated too low based on your feedback so we will follow up. It is wonderful to know how much you enjoyed the area like walking to the Gaslamp Quarter which is about 1.5 miles away and the nearby attractions at the waterfront like the USS Midway and Seaport Village. We hope to welcome you back the next time you visit San Diego!

"Worthwhile Stay"

5
NYTravel23, White Plains, New York 23/08/2017

I stayed at this hotel for 4 nights. At check-in, a mistake was made charging my credit card in excess of $5,000 for a prepaid stay. The front desk voided the transaction but my bank maintained a hold essentially rendering my card useless. The staff and management worked tirelessly the next day to have this hold removed. Finally successful, the management offered free parking and a free meal for the inconvenience. Needless to say, I appreciate what they did; the went above and beyond. The hotel is clean, well maintained and convenient to San Diego's tourist attractions. A stones throw from the waterfront and little Italy, this Best Western is centrally located. The staff was very friendly and helpful, the pool was refreshing, the attached restaurant served a great buffet breakfast, and the garage was tight but convenient. All in all I recommend the Best Western Bayside.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn. It has been a pleasure to have you as our guests and we thank you so much for your kind understanding with the error. We are deeply regretful for the mistake and truly grateful for your kindness while it was resolved. Thank you for sharing how much you enjoyed the pool and complimentary breakfast buffet. We hope to have the opportunity to welcome you back for another trip to San Diego in the future!

"Cannot Fault!"

5
BeccaFrost, Southampton, United Kingdom 19/08/2017

This hotel was fabulous & perfect for what we needed! The beds are super comfy, staff are friendly, facilities are great, especially the hot tub! We used uber to get around but they provide a free airport shuttle. The location is right next to a Rite Aid which is always helpful & Little Italy is near by also! Would defiantly stay again, wasn't expensive either which was good on a travellers budget! Thank you!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are pleased to receive your feedback about how much you enjoyed the location and our amenities. A good night sleep is important and we appreciate knowing you found our beds to be comfy and our staff friendly. We look forward to welcoming you back for your next trip to San Diego!

"Excellent Hotel"

5
hn1972, New Jersey 17/08/2017

This Best Western location was located close to the harbor, restaurants, the Gas Lamp district, Little Italy, Seaport Village. Parking is extra but, if you stay with Best Western on a regular basis and ask they will waive it. Out room overlooked the bay, beds were very comfortable, very clean. The staff at the front desk was very helpful all around. If you're a late sleeper, be aware that there is a lot of construction around the hotel, but they didn't start until 7:00am. Overall very satisfied my hotel experience. I would recommend and stay there again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn and we appreciate your kind feedback about being an excellent hotel. It is great to know how much you enjoyed our proximity to Little Italy, Seaport Village and some of the other nearby attractions. We do try to keep our parking price well below the downtown average since it is difficult to find parking outside. Thank you for sharing about the cleanliness of the room, we hope you had a wonderful time in San Diego!

"Excellent"

5
mikao520, OSAKA, Japan 15/08/2017

The room is very clean and neat .. makes the stay so comfortable.. Mattress excellent, location , friendly staff, big rooms , although a busy hotel the staff smile and assist when they can. Thank you so much.I would choose the same hotel again as I book the trip to San Diego next time!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn... we appreciate your feedback about our comfortable rooms and friendly staff. Thank you for sharing how much you enjoyed your stay. We look forward to welcoming you back for your next trip to San Diego.

"Good hotel in San Diego downtown"

4
voyageurNL, France 12/08/2017

good hotel but parking is extra. Breakfast is on the highest BW standards but still without bacon and in a large restaurant that you can reach from the street after the pk entrance (need to exit the hotel). Room was a bit tiny but with a nice view on the bay (high level). Many constructions ongoing around this hotel and also some floors are currently being renovated in the hotel. (we only noticed it because someone select the wrong etage in the elevator and when doors open we were quite surprise!) Gentle and helpful staf.

"Clean, friendly, satisfying and a great location"

4
Elissa R, Rochester, Minnesota 10/08/2017

This Best Western location was located close to the harbor, restaurants and the GasLamp district. It was clean with very friendly staff at the front desk. It was also quiet. Overall very satisfied my hotel experience.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn while visiting San Diego. It is great to receive your feedback about the location and your kind words about our friendly staff. Thank you for sharing how clean the hotel is since it is important for our guests to feel taken care of and comfortable.

"A Filthy Dump"

1
allenb401, Atascadero, United States 10/08/2017

I chose this hotel based on the high reviews it received online. The lobby looked great, but when I got off the elevator to go to my room, I was shocked at how run down and dirty the carpets and walls were. My room smelled like cigarettes and cheap room deodorizer, and had what looked like cigarette burns in the filthy carpet. The bathroom was in poor condition as well, and I found foot long hairs in the bath tub. There were also gnats flying around in the room. Had I not just spent over seven hours of tough driving to get here for a one night stay, I would have changed hotels - I was just too wiped out to make the effort. This is an expensive hotel for Best Western standards - over $200 a night plus $18 a day to park your car. The only thing I can think of that made so many people rate this hotel highly is the location. There are a lot of good restaurants and things to do in the area, and if you don't mind filthy hotels that over priced, this is the place for you.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for providing a review of of your stay with us. We want our guests to have a peaceful, clean and comfortable room while staying with us and regret to have fallen short with your stay. We do have one floor for smoking which you may have been on and would explain some of the information you have provided. We would like to better understand your stay and apologize... you can reach Management by calling 619-233-7500.

"Our 2nd visit - A great hotel & perfectly located"

5
ShellTheBell, Midlands 05/08/2017

We stayed here in 2016 and were so pleased that we returned again this year. The hotel is ideally located 2 blocks back & a 5 minute walk from the Cruise Terminal & the Port, also close to Gaslamp Quarter shopping & dining area and Seaport Village & the Harbour. Our room was faultless again - last year we had a street view, but had a pool view this time, which was better. Breakfast was included and was what you would expect. We ate here one evening - I had Spaghetti & Meatballs, it was really good & very filling & reasonably priced - & it came with a free Salad starter which was a bonus! The staff are so helpful & friendly here. We had a problem with our homebound flight with BA & almost had to go to the Airport the night before returning home to sort it out & the hotel offered to pop us there in their Courtesy taxi, but luckily we resolved this without needing this, but thank you Best Western for being so helpful! Should we ever return to San Diego, this will be our 1st choice of hotel.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us again! We are so glad you enjoyed your stay. We appreciate your feedback in regards to our restaurant being really good and a reasonable price, we try to make it an easy option for our guests. Thank you for sharing how much you appreciated our staff offering to take you to the airport to correct your flights, we are here to help and are glad it all worked out for you. We look forward to welcoming you back for another San Diego trip.

"A Great Location"

4
Phyllis54, Oceanside, New York 02/08/2017

We were pleased with the location of this hotel for its proximity to several neighborhoods and the reasonable parking fees provided in an attached and secure parking lot. Breakfast buffet is included and provided a decent selection to satisfy dietary needs. The room was clean and comfortable and I appreciated the secure elevator, requiring room key to access. The desk staff was pleasant and quite helpful. Overall, for an expensive city, this location offered a decent value for the area.

"Excellent"

5
User 02/08/2017

Along with my wife and son, I spent a very pleasing few days at the Best Western on Ash Street in San Diego. We're from the UK and have visited San Diego on several occasions. It is in a great location for the freeway, tramline and for Little Italy and Waterfront. The amenities were fine for our needs while the hotel staff were welcoming, helpful and cheerful. Many thanks.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to write a review of your stay with us at BW PLUS Bayside Inn. We are grateful you choose to stay with us and enjoyed our proximity to transportation and Little Italy. Thank you for sharing about our welcoming helpful staff and amenities.

"Great stay in great location"

4
MelissaS91360, Thousand Oaks, California 01/08/2017

Stayed here for one night to attend a wedding reception at the nearby Ballast Point Brewery. The parking, though pricey, is worth it because everything you might need-shopping, restaurants, attractions, etc. are either in walking distance or along the light rail which has a station nearby. The hotel' public spaces aren't that big, but they are clean and in good condition. Our room-a double queen, city view-was spacious and clean. The room had a refrigerator and microwave which made having an evening "picnic" of wine, cheese and crackers super easy. The beds were comfortable and the mattresses not too firm/soft. The toiletries were fine too. The only negative was the shower had low water pressure which is pretty common in hotels. There was plenty of hot water! I want to add that we had called ahead to see if our room could be ready by noon because we were coming in from out of town and wanted to freshen up before the reception. The front desk staff quickly accommodated our request which was really nice. Also the breakfast was great. Lots of choices and always filled up and fresh. Overall I would highly recommend this property if you are planning a trip to San Diego's Little Italy.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide a review of your stay with us at BW PLUS Bayside Inn. We love learning details from our guests about their stays. Wine with cheese is a wonderful way to spend the evening relaxing in the room... we are glad the refrigerator came in handy. It is true that parking in downtown is limited and we are within walking distance of many attractions so it is great to know how it worked out for you. Thank you for sharing you enjoyed the complimentary breakfast buffet and variety. We appreciate your feedback in regards to the water pressure and understand the importance so we will have our maintenance team follow up. We hope to have the opportunity to welcome you back to San Diego.

"Overpriced"

3
User 29/07/2017

Raw food, overpriced, and construction starting at 5 am outside the hotel. I was over charged. The breakfast sausage was raw and my husband and 5 year old son were so sick the whole day we traveled back home.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide feedback about your stay with us at BW PLUS Bayside Inn. We will provide your feedback about the neighbors starting construction at 5 am to the city since that is not permitted. We do take raw food very seriously and request that you contact us directly with the details. Please email our General Manager Tracy Wickens at 05362@hotels.bestwestern.com. Thank you!

"excellent"

5
Todd R, Santa Barbara, United States 29/07/2017

Love it here and so close to many places love that you can walk to little Italy and so many close places to entertain as well as that they have own bar and restaurant. very much recommend this place they have great staff very clean and close to many places.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for providing details about your stay with us at BW PLUS Bayside Inn. We are glad you liked our proximity to Little Italy and many other entertainment places nearby. We appreciate your kind words about our great staff and clean hotel!

"Good value, Kind people!"

5
599daliad, Denver, United States 26/07/2017

We went to San Diego Comic Con and this BW location was perfect. We walked everywhere, even though there were shuttles available. All the personnel in the hotel were ready for this crowd. Breakfast on time. They were enjoying the insane characters popping out of the elevators. The personnel working at this hotel made the difference in all aspects!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are so glad you found our location to be perfect and thank you for all of your kind feedback in regards to our helpful ComicCon ready staff. We really enjoy seeing everyone excited for their favorite shows, characters, comics etc and we look forward to it every year. We hope to have the opportunity to welcome you back next year!

"my stay"

4
sandyh36, riverside, United States 24/07/2017

I thought the staff was nice but did not feel that anyone went over and beyond to make my stay better. The room was clean and comfortable. The air conditioning worked well in my room. I could see the water from my room, that's always nice. The television had no audio and I could not fix it. I parked on the top of the parking garage and there were only stairs to get back to the lobby.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide a review of your stay with us at BW PLUS Bayside Inn. We appreciate your feedback in regards to our nice staff and the clean rooms. Thank you for sharing details about the TV volume which we should have fixed for you and we are regretful for not doing so and that you felt we did not go above any beyond to make your stay fantastic! We hope you enjoyed the rest of your time in San Diego!

"nice valuable hotel"

4
raafat b, Alexandria Governorate, Egypt 24/07/2017

+ situation good Room spacious and satisfactory Pool and tub nice Breakfast good, hot and satisfactory On site resturant s very excellent in variety, quality and price Near tram station, rite aid pharmacy and little italy Nice cooperable crew

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn while in San Diego. We appreciate your feedback in regards to our complimentary breakfast buffet and restaurant... we are so glad you really enjoyed dining with us. It is nice to know how well our location worked for your trip... we hope you had a fantastic time in San Diego!

"Quiet & super staff!"

5
MissBoe, Glendora 22/07/2017

Accommodations were excellent. Went with 5 other women to celebrate a birthday & after hearing of the celebration, the staff upgraded our rooms. Beautiful view with connecting rooms. The pool area was small but perfect for visiting, with comfortable settees to relax & enjoy each others' company, while snacking, drinking, laughing all in a private setting. The location is in walking distance to the beach, restaurants, clubs, etc. Very friendly & helpful staff & breakfast provided was delish.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are so glad you found our accommodations to be excellent for your ladies birthday trip! Thank you for all of your kind feedback in regards to our helpful staff and the beautiful view from the rooms. We are glad you had a nice time and enjoyed the food too!

"Good location friendly staff very clean"

4
User 22/07/2017

Cannot find fault with this hotel- its in good location about 10mins from the gaslamp area beside the italian quarter and close to the waterfront! The hotel is easily accessible by road and has plenty of parking! Staff were helpful from the second we arrived and gave us assistance throughout our stay. The buffet breakfast was nice and although the pool area was small it was very refreshing! There was a lot of construction ongoing around the hotel which was noisy in the morning but this is an issue throughout San Diego!

"Great location"

4
debragE5019HG, Cumberland, Rhode Island 20/07/2017

The hotel is located within walking distance to Little Italy, the bay and a variety of shops. On site parking is convenient and very reasonably priced. The room was very clean and the free wifi is a bonus. A breakfast buffet is included at the restaurant next door and there are a lot of options.

"Good location but average hotel"

3
Like2travel-eat, Sacramento, California 19/07/2017

I stayed in the hotel for one night, fridge was off and its door was left open when I entered the room. The sink and tub had a drainage problem. The swimming pool and hot tub were okay and in the working order. Breakfast was warm but below average complimentary breakfast being provided by the hotels now a days. The hotel location is very good in the downtown, near water, museum and a lot of eating places specially Little Italy. Be ready to pay for parking in the hotel parking lot.

"Welcoming Hotel"

4
Shirley W, England, United Kingdom 15/07/2017

Made very welcome at reception even though we were early. Room was spacious, probably because it had disabled facilities. In the room was a fridge, microwave and tea/coffee machine. Very comfortable bed. Bathroom could do with updating but was clean with a few extra touches, like cotton buds and cotton wool balls. Have to pay for parking but this includes free Wifi, which is excellent-fast and dependable. Parking is undercover so the car keeps cool. The air conditioning was very effective. Dry well situated for the harbour area and also the shopping mall.

"Location, location, location"

4
DanielaL89, Chicago, Illinois 14/07/2017

This is a great budget hotel for the location/price match up. The hotel is walking distance from great restaurants in the Gaslamp Quarter and Little Italy; as well as public transit access to the Balboa Park area and Seaport Village. The hotel does offer a complimentary breakfast buffet each morning. The food is just okay and there is little to no variation day to day, so it can get boring after a while. But is a nice option to have. The staff is very friendly and accommodating. The only issue my friend and I ran into at times was communication. They have a business center at the far end of their lobby (two computers and a printer), which came in handy when I realized I had printed a confirmation instead of an actual ticket for an activity before arriving in San Diego. There was no fee for printing, which was very nice. Over all, the hotel is clean and well maintained and I would definitely recommend it.

"Nice option"

4
User 14/07/2017

Pretty good option. Clean and centrally located. Booked this hotel because it was on the route of the Rock n Roll, San Diego half marathon. I didn't realize that how many issues this would create. One major issue is that it was extremely hard to get to as the streets were blocked off and the garage entry/exit was on the street where the run finished. Regardless of the difficulties in getting there the staff was pretty helpful in general and were extra sensitive to the issues people were having in getting to the location and helping us out in accessing the garage. I definitely would consider staying there again.

"Red white boom trip"

5
erikc500, Tucson, Arizona 12/07/2017

The trip in general was great. San Diego is s great place to vidir. It was my first time going there for the Fourth of July and that could be the resfon tgecroom rstes were so expensive. I've been to New York on the same days and paid the weather in California was great. The breakfast that's included each day was something I looked forward to.

"A Pleasant Stay"

4
cashpier, Ontario, Canada 10/07/2017

My husband and I stayed here the beginning of June and it was a very nice stay. The hotel was clean, and the staff very friendly. Breakfast is included and although it was not gourmet, there was something for everyone to start the day. The area where breakfast was offered (next door) was kept very clean and the staff went out of their way to keep items stocked. This hotel is within walking distance to quite a few spots, especially Little Italy (very nice). The hotel offers an airport shuttle and they were prompt and very friendly. We would stay here again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We appreciate the time taken to provide feedback. Thank you for letting everyone know about our friendly staff, and proximity to many local attractions. It is nice to know how well our team did at stocking the breakfast area and there was always something for everyone. We hope your entire stay was wonderful and hope to have the opportunity to welcome you back out to San Diego.

"Parking problem and no response"

3
Retiredtraveller0071, London, United Kingdom 10/07/2017

Well-located hotel about 4 blocks from the harbour, booked through BA. Quite comfortable, but not luxurious. Basic breakfast available, although not too much choice. Although staff did their best, some were clearly happier with conversations in Spanish, rather then English and this might bother non-Spanish speaking guests. We would not have any complaints except for an unsolved problem with parking charges. Although the hotel website offers parking at $18 a night, our 3 night stay produced a bill for 6 nights - 4 of which were charged and paid for up front - something we discovered only when we returned to the UK. The hotel then charged another 2 nights via an Amex card which isn't ours. All attempts to rectify the situation have been unsuccessful, with emails being ignored and absolutely no response. This is really unprofessional and not what we would expect from a hotel in the Best Western group. In itself, this is a minor matter but it indicates a management indifferent to the problems and queries of its guests once they have checked out.

tlwickens, General Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide a review of your stay with us at BW PLUS Bayside Inn. We appreciate your feedback and apologize for the experience you had in regards to our team and the charges on your card. We want our guests to have a wonderful stay and are regretful that your stay was impacted this way. We have many team members that speak a variety of languages since we have many international travelers. We strive to ensure all of our guests feel welcomed and comfortable during communication. We would like to assist you with the challenges encountered with the credit card charges. Please contact me -Tracy Wickens General Manager - so I may assist you further. My corporate email is: 05362@hotels.bestwestern.com I look forward to hearing from you so we may resolve this and thank you for bringing this to our attention.

"good value, good hotel"

5
tgriendling1, San Diego, California 05/07/2017

good value, good hotel, very convenient location, friendly staff You can access public trans or the old town(jump on/jump off) tours from this location. Many good restaurants in this area. The morning breakfast was good also

"Downtown hotel"

4
dotwat60, Hemet, California 04/07/2017

We stayed because the hotel offered one week parking for a plane trip we were taking and it had an airport shuttle which we used both for getting to airport and coming back. Everything in the hotel was good and the employees were helpful and courteous. The breakfast restaurant was nice, but could have offered more of a variety of food.

"Pleasantly surprised."

5
User 01/07/2017

Exterior of hotel shows some age but we were pleasantly surprised with the interior. Lobby and rooms have been updated and we enjoyed our stay. Location is adjacent to Little Italy and other areas such as Gaslamp and Petco Park are in walking distance if you don,t mind a little walk.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to share details about your stay wit us at BW PLUS Bayside Inn! We are glad to receive your feedback about enjoying your stay and our proximity to Little Italy and many other San Diego attractions. We hope you enjoyed all of your time in San Diego.

"Good hotel in downtown San Diego"

4
Sorush, North Vancouver, Canada 30/06/2017

We stayed in this hotel for two nights in May. The hotel is in the "Little Italy" district and at a walking distance to the nightlife and restaurants of "Gas light" district in downtown as well as the Midway museum. We had booked a room with a bay view. Reception and staff all very friendly and helpful. Check-in was swift. The room was somewhat small with two double beds and a working desk with a small balcony where you could watch the planes landing in San Diego airport. The beds were comfy and the sheets clean. The bathroom , except for the problem with the drainage of bathtub water, was clean. Towels clean and odourless. Room also had a laptop size safe. Included complimentary breakfast was an adequate combination of cold and a couple of warm items. Onsite parking, like many other hotels in San Diego, is unfortunately not free. If you are looking for a hotel in downtown San Diego at a reasonable price with included free breakfast this hotel could be a good one for you.

"Convenient Location "

4
User 29/06/2017

We had a nice stay at this Hotel. Breakfast was good enough (nice variety). Looks like it was just remodeled. Rooms and facility were clean. There is a small gym which was we used a couple times. The location is the biggest benefit to this hotel. Downtown, walking distance to many places. Parking was reasonable compared to other hotels. $18/night. Staff was helpful and had no issues at all.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We appreciate your feedback in regards to the nice variety at our complimentary breakfast buffet and reasonable parking price for downtown San Diego. Thank you for sharing the rooms and facility are clean with helpful staff... we hope you had a fantastic time in San Diego!

"Good location"

4
rogerrI1229PP, Livingston, Montana 28/06/2017

Hotel location was right next to Little Italy (which we loved), the Maritime Museum, and trolley stations. Nice bay view. Parking garage was good to have, however quite expensive. Look of the building is quite sterile, but not a problem.

"Stay at Besr Western in San Diego"

5
User 27/06/2017

Good value for money. A five-minute work to two trolley stops-Sante Fe that takes you to the Convention center in less then 15 minutes and American Plaza that takes you to a shopping mall-Fashion Valley. A free breakfast option and good quality WiFi. A pool and gym.

"Excellent location"

5
Miguel_PM, Alges, Portugal 25/06/2017

Excellent location, very near Little Italy and the port. Within walking distance to the USS Midway. The room was excellent, with great views of the city and very big! Parking at the hotel, which was paid, but very convenient. Included a reasonable breakfast.

tlwickens, General Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn while visiting San Diego. We are glad our proximity to the Uss Midway and Little Italy was excellent for your stay. Thank you for sharing how much you enjoyed the view from your room and the convenience of parking onsite in downtown. We hope you enjoyed your time here to the fullest!

"Living experience"

4
lilyl108, San Diego, United States 25/06/2017

Location is well, with pharmacy at street corner. Kind counter staff. WiFi is a bit unstable, water pressure of bathroom at 6th floor is pretty low. bed sheet was a bit heavy smelling with detergents.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide a review of your stay with us at BW PLUS Bayside Inn. We are grateful for your kind feedback in regards to our front desk team. Thank you for letting us know about the water pressure and detergent. We hope it was not too much of in inconveniences and hope you enjoyed the rest of your stay with us!

"Great hotel. Great Location. Super view. Nice staff. Great breakfast."

5
Gizmosart, Westminster, Maryland 21/06/2017

This is a great place to stay right near the water and attractions downtown. They have a parking deck right beside the hotel and a little restaurant that gave us a good breakfast and we were able to get a take out dinner there. They have a pool. It is clean, modern and exceptional staff. Will stay there next time.

"convenient location, reasonable price"

4
cindylU3287PY, nashville, United States 18/06/2017

My husband and I stayed here for a week. It is an easy walk to the harbor and Little Italy. The pool and exercise room are small. You can catch public transportation in Little Italy nearby. The bed was comfortable and some of the floors are being redecorated. It was a good value for the location. Breakfast is good and the staff are helpful and friendly for the most part.

"Mexician Experience "

5
ashnmar, Sydney Australia 16/06/2017

Recently stayed 2 nights in this hotel. We used it as a base when we went to Tijuana for a tour. Our room was on the 14th floor with views of the bay. Everything is catered for with a free shuttle to pick you up from the airport. Breakfast was included in our package. You go 2 doors down for a full buffet breakfast. The staff are very friendly and helpful. Would recommend this hotel it's location is great , close to Little Italy and the waterfront. The US Midway is definitely worth a visit. All in all a great hotel , could not fault it at all. It was a great choice for our Mexician experience.

"Great base for rock and roll marathon"

5
nomadkate, Thousand Oaks, California 15/06/2017

This hotel was basically on the finish line and 2 blocks from the stat line shuttle this year. The hotel was clean and quiet with parking and free breakfast (hot). The parking is expensive everywhere in SD so suck it up. Staff was excellent and let me check in early and check out late ( rewards member). The location is amazing- a couple safe blocks to all the restaurants of little Italy in one direction and to the harbor in another direction. I even walked to the convention center which is about 1.5 mi along the waterfront. Will be back!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn while in San Diego for the Rock N Roll Marathon! We appreciate having you choose to stay with us and are so glad we were able to provide you with a good breakfast and excellent staff. Our team takes pride in their work as they strive to provide our guests with a fantastic stay. We agree with you on parking, our rate is about 1/2 of most of our neighbors in downtown and we try to keep it down since many of our guests come from places other than urban. Thank you for sharing how much you enjoyed the location, we hope to see you next year!

"Great location"

5
User 15/06/2017

Stayed here for a girls weekend & was very happy we did! Great room with a view of the waterfront down the street, clean, comfortable & quiet accommodations. Breakfast was just right to start the day. Hotel & restaurant staff were friendly & helpful. Didn't need a car, free shuttle to & from airport. Great location to Little Italy, Gaslamp District, Old Town Trolley tour stop, short walk to waterfront & public transportation to the SD zoo! Would definitely stay here again!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying with us at BW PLUS Bayside Inn for your girls weekend getaway! We are pleased to know you were very happy with your stay and hope you had a fantastic time visiting Little Italy, Old Town & the World Famous San Diego Zoo. Thank you for you kind words about our friendly staff, they work hard to take care of our guests. We hope you have the chance to stay again!

"Excellent facilities"

5
392reneer, Gilbert, Arizona 14/06/2017

The accommodations were very nice and comfortable. The price was right. I look forward to staying here in the near future. The rooms were very clean. Front office was neat and the staff was knowledgeable and very friendly which made our stay very pleasurable. I felt the parking garage to be clean and I always felt safe.

"Very enjoyable stay"

4
Jucal29, Sydney, Australia 13/06/2017

Staying here now, cannot fault this hotel, great position to walk everywhere, nice breakfast buffet, staff extremely helpfull,, pool area very nice and balconies with sliding doors to let lovely breezes into the room. Would definitely recommend.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for sharing your experience with, us at BW PLUS Bayside Inn, so far. We are glad you are enjoying our beautiful weather with the refreshing Southern California breeze from your balcony. Thank you for sharing your positive interactions with our staff and we hope you enjoy the rest of your stay!

"Close to the border"

4
Cyber B, Mesquite, Texas 08/06/2017

I was only here one night, but it was a good experience. Room was a good size and included a microwave and refrigerator. I could walk to restaurants from here. They also have a free breakfast. You can have waffles, fresh fruit, toast, cereal, coffee and juice.

"Great Location"

4
JimmyB6664, Cutchogue, New York 08/06/2017

In the heart of Little Italy, close to the Airport and Base. Very safe and comfortable area. I stayed after my son deployed and it was a very nice hotel. The rise to the airport we did not even have to get on any highways, the Airport Shuttle does not start running until 7am I believe so I had to get a taxi.

"Helpful and close to bay andLittle Italy"

5
User 07/06/2017

The staff is awesome, the location 3 blocks from the bay and right at the entrance of Little Italy. The room apportionments are great. They included breakfast buffet. Which is n filling. Includes eggs, O 'Brien potatoes, sausage, cereal, yougurt, rice, toast, fruit, and pasteurized.

"San Diego Rock n Roll!!"

5
User 06/06/2017

This was the best stay ever!! This hotel is the perfect location for visiting San Diego. We were there for the Rock n Roll race and the finish line was right at our hotel. I'll definitely stay here again

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to review your stay with us at BW PLUS Bayside Inn! We are so grateful to receive your kind words and feedback in regards to your stay with us for the 2017 Rock N Roll Marathon. We look forward to welcoming you back for the 2018 one!

"Decent Accomodations"

4
James R, Phoenix, United States 05/06/2017

Clean Room, Central Location, close to beach, restaurants, Breakfast included with room & Helpful Staff. Parking should be included with room at least bury it within the room fee. Paying $18 a night to park a car is unreasonable.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are pleased you enjoyed our proximity to the water and other San Diego attractions. Parking is not included in our room price since many of our guests fly in or come by train and/or cruise. We understand parking in the area is very limited so we studied the prices for parking in downtown San Diego and found we are right in the middle so about 1/2 that of our neighbors. We strive to ensure our guests get a fair price and are thankful for your feedback in regards to parking.

"Good location"

5
Joe M, Moreno Valley, United States 01/06/2017

I have stayed at this Hotel in the past and my wife and i really enjoy this Hotel. It is right across the street from Little Italy and that makes it one of the best places to stay, also it is a couple of blocks from the Harbor cruises and plenty of restaurants in the area.The beds are very comfortable and we had a view of the ocean.

"Very nice hotel"

4
Alberta52, Alberta 28/05/2017

Although the nightly rate is ridiculously high the hotel is very nice. It is clean & well situated in downtown. About 3-4 blocks from the water. About 2 blocks from the train station. They have a shuttle for the airport, cruise port & train station. They also helped me out with some transportation in the downtown due to an injured foot. Really appreciated that! Staff are very friendly & helpful. The hotel unfortunately does have construction on 2 sides of it but still found it fairly quiet. Had a small balcony which was nice to stand on & get a glimpse of the bay. The air conditioning worked well but was a bit noisy. There is a fridge, microwave & safe in the room. Water pressure could be improved in the shower & the quality of the pillows could be better. Bed was very comfortable & a good selection of TV channels. There is a garage for parking (at a cost) & a pool. Didn't use either. We could not find any newspapers in the morning which was a disappointment. Had to go to a store a few blocks away to get one. Breakfast is in a building next door. It is the same place you can get dinner with a discount from the hotel. Food is typical breakfast fare for a hotel. Dinner was very good & reasonably priced. Pasta, salads & burgers are excellent.

"Not the greatest"

1
User 27/05/2017

The lobby was nice but as soon as we got off the elevator to go to our room the entire hallway smelled of cigarette smoke. Our room smelled worse. The bathroom was clean except for the tub which had someone else's leftover hair in it. I'm sure there are better hotels than this one. Save your money.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to review your stay with us at BW PLUS Bayside Inn. We designate 1 of our 14 floors for those that still request smoking which is selected at time of booking, please accept our apologies for any miscommunication during your booking process in regards to the room type. We regret missing the hair in your bathtub as we want our guests to feel comfortable in a clean room and invite you to contact management by calling 619-233-7500 so we may better understand your experience. We look forward to hearing from you.

"Ok location"

3
tamBridgemanDowns, bridgeman downs 24/05/2017

Stayed here for 4 nights on a family holiday. Rooms are dating but clean and average size. Had a room with a view to the water. About a 15 minute walk to USS Midway. There s parking available at a cost. Not close to any of the attractions. Some of the staff were very unhelpful with information on the area. One staff member could not even tell me the best way to get to San Diego Zoo by public transport. All staff should be able to accommodate requests and know the area. The hotel is not within walking distance for food. There is only one on the corner where a full breakfast is available. We also had dinner there as well. Staff are very friendly and food is excellent. Highly recommend this place for a meal.

"Bay View"

5
7Road_Trips7, Brawley, California 23/05/2017

Our room had a Bay view. The hotel is quiet, even though construction was going on down the street & next to the hotel. It's easy to find, parking is $18 a night. Room was clean, beds were great, very comfortable. Hotel staff were friendly & helpful. There is no elevator from the parking garage to the hotel so you have to either take the outside stairs or walk down ramps to the lobby. Wasn't too big of a concern for us, we didn't have much to carry. I will definitely stay at The Best Western Bayside Inn.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are glad you enjoyed the Bay View from your room and found the hotel to be quiet and clean. We do recommend unloading on our first level of our garage in the registration area for convenience and are thankful for your feedback! We look forward to welcoming you back.

"Gross Room"

2
Mackenzie S, Costa Mesa, California 21/05/2017

Very disappointed in this place. We booked a room on booking.com at the same time as our friends who were also going. We got an absolutely disgusting smoking room that looked like it was in a motel. (Why are there smoking rooms anymore?!?!) Okay, fine. This place sucks... I guess it is what it is. THEN, we go up to our friends room on the 11th floor (the ones that booked at the same time as us and paid the same amount as us) and it looks like a completely different hotel! New carpet, nice walls and decorations, clean and fresh smelling, everything was significantly nicer than the room we were in. Ours had yellow/orange walls, carpet with stains all over it, marks on the walls, terrible shower... I could just keep going on. When we asked the front desk about the extreme differences in our rooms and the fact that we paid the same amount, they wouldn't do anything to rectify the situation. I gave it two stars because we ended up sleeping there... one star would mean we couldn't even stay. That being said, if you're in the nice rooms, this place is fine. If you're in the disgusting rooms, don't stay here. Make sure you call the hotel ahead of time to ensure you get the better room.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to share your experience while staying with us at BW PLUS Bayside Inn. Please accept our apologies for any miscommunication in regards to your preferred room type as Booking.com does display in the name if it is a smoking room and they are the same price as other Non-Bay View rooms. We designate 1 of our 14 floors for those that still request smoking and we are also currently redoing all of our hallways working our way down 1 floor at a time as to not disturb our guests. The decor in all of our rooms is the same age and style with slight variations to color. We invite you to contact management by calling 619-233-7500 so we may better understand your experience. We look forward to hearing from you and hope you accept our sincerer apologies for your experience staying with us.

"Last minute"

4
William B, Yuma, Arizona 21/05/2017

We were invited to san diego last minute. After searching online hotel were selling fast so, this is where we stayed. Price was a little more than I liked but cheaper than what was left in the area. Hotel was very clean and staff very helpful. Location is great, we walked everywhere star of india, midway, little italy sign. Restaurants and bars are very close. Ample onsite parking, which is important to me as I did not like the fact of parking off site which could be blocks away. The room was very clean, comfortable bed, good hot shower with great water pressure. Restaurant on site but did not use it.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to review your stay with us at BW PLUS Bayside Inn! We are thankful you chose to stay with us over alternative options in downtown and are glad you found our hotel and your room to be clean and comfortable. Thank you for sharing about our helpful staff and parking... we hope you had a great time in San Diego!

"Solid choice for an inexpensive hotel close to the airport and cruise ships"

4
BrianMWatson, Eugene, Oregon 20/05/2017

This is probably the nicest Best Western hotel I've stayed in. It has a secluded pool and hot tub, both of adequate size, decent buffet style breakfast, and is very clean. Room was decent (average), comfortable, and we had no complaints. A solid, budget-oriented choice of hotels.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay at BW PLUS Bayside Inn for your cruise and for your kind words in regards to being the nicest Best Western! We are glad you enjoyed your stay and found our rooms to be clean and comfortable.

"Poor front desk support"

1
User 17/05/2017

I would not recommend this hotel I love my Best Western brand but this hotel is not the show case.. the ladies at the front desk towards the evening upon my arrival where yawning made no eye contact. I would have been a walk walk-in but I was so concerned about this presentation that I had to call an uber and go across town to a different Best Western I was exhausted it was late but I just couldn't do it. I normally don't complain I just had to put this out there. Everything I asked about was no they looked at each other and started each other looked at me and walked away. They had their bags ready they were not trying to help me but rather waiting for Night Auditor

"Nice option Downtown San Diego"

5
Gab0Mx, Fresno, California 16/05/2017

I selected this hotel because its location, it is very close to the airport and they provide free shuttle as well. It is right in downtown so there are many activities within few miles. The accomodations are excellent, service was very good as well.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn and sharing your experience. We are glad the location was convenient for you and thank you for your kind words about our accommodations and staff.

"Best western"

4
S94VYrons, Mississauga, Canada 16/05/2017

Best Western Plus Bayside inn had friendly staff at check-in and check-out. Always willing to assist with any inquiries or needs that I had Hotel was well situated near the Waterfront and not far from Petco Park

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn while in San Diego. We strive to ensure our guests feel welcomed and are so glad you felt that from our Front Desk Team during check in and check out.

"Great location near Little Italy"

5
Suziedtravel, Sydney, Australia 14/05/2017

I loved this hotel. It is located right near Little Italy and it's a short walk to the bay. From my room, I had a great view of the bay and the planes coming into land at the airport. The Horton Plaza was about 15 mins quick walk and a little further to the Gas Lamp area on 4th Avenue. Check in was easy and the hotel is very clean. Breakfast was great. The hotel doesn't have a tour desk so you need to organise your tours online. The trolley hop on stop is close by in Little Italy.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for sharing how much you loved our hotel. We want our guests to enjoy their stay... We are happy to know you found the Bay View from your room to be great and our proximity to the Gaslamp District, Horton Plaza Mall and Little Italy worked well for you. Thank you for staying at BW PLUS Bayside Inn!

"Worked well"

4
tinybubbles1212, Redondo Beach, California 12/05/2017

We stayed here the night before boarding a cruise out of the port of San Diego. Great location! Close to restaurants, they provide a free breakfast, which was good & only a 1/2 mile walk to the port. The hotel offers shuttle service to the port. HOWEVER, getting a shuttle back to our car was difficult. We had to call the hotel & it took 45 min for a shuttle to be sent. By that time, part of my family had walked to the hotel to get their car. I would stay here again BUT if you are staying her before heading out on a cruise, Id discuss their shuttle options.

"Great stay!"

5
William W, Glenpool, Oklahoma 09/05/2017

The hotel and staff was great from check in to check out. Very clean and comfortable rooms. Enjoyed dinner in the grill, very tasty. We used the hot tub it was very clean and lounge area had great drinks!

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn! We are so glad you had a great stay and enjoyed your dinner and drinks at our Bayside Bar & Grill. Thank you for sharing how friendly our staff was throughout your stay and the cleanliness of your room and our hot tub. Thank you for staying with us.

"Great Overnight Stay"

4
bopqueen, San Diego, CA 02/05/2017

We stayed a Saturday night at the Best Western Plus Bayside Inn during the Art Walk festival. Everything was super easy...parking, check-in, check-out, breakfast. Our bay view rooms had a great view of the bay and nice little balcony. The rooms were clean, recently refurbished, and had a great mini fridge. The pool area looked really nice but we did not take advantage of it. And the hotel is in a great location-right near the waterfront and Little Italy. We would definitely stay again.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn while here for the Little Italy Art Festival. We are pleased you found everything to be super easy and enjoyed the view from your balcony. We hope to have the opportunity to welcome you back.

"Our Home Away From Home"

5
Virginia H, burien, United States 02/05/2017

Location is perfect, Easy access to public transportation, Sea Village, Balboa Park, waterfront, Midway, etc. remodel over the past year or so turned out great -- staff and personnel are friendly, knowledgeable of area. Facilities are clean. Always stay here when in San Diego

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to review your stay with us at BW PLUS Bayside Inn and for always staying with us! We appreciate your kind words in regards to our location and remodel. Thank you for sharing about our friendly staff too! We look forward to welcoming you back for your next trip.

"Good stay at Best Western Plus Bayside Inn"

5
Douglas B, Fallbrook, California 01/05/2017

Comfortable modest accommodation with view of the bay in San Diego downtown area. Very clean room, wonderful comfy king size bed. West side of hotel has view of the bay/harbor if you are up on higher floors. Easy access to all of downtown. Covered garage parking for $18/night.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for taking time to provide a review of your stay with us at BW PLUS Bayside Inn. We are pleased you found the accommodations to be comfortable and clean. Thank you for sharing about our hotel's easy access to all of downtown.

"Location is Great"

5
davidhM7373QN, Boise, United States 30/04/2017

We stayed at the BW Bayside Inn for 4 nights. The location was great for going to Little Italy, the harbor, and walking downtown. We used the city bus, trolley train, and hop on and hop off trolley to get around town and see the sights. Staff were helpful in helping us find the stop and bus we needed. The complimentary breakfast was good and sufficient; although the menu didn't vary much each day. We would stay here again if in the area.

"Very good."

5
ronnyb54, Lancaster, United Kingdom 24/04/2017

Stayed 3 nights at the end of a road trip. Really nice room with good view. Clean and comfortable. Good breakfast. Very handy for little Italy, the seafront and the metro system. Reasonably priced for the centre of San Diego. Free courtesy bus to the airport.

tlwickens, Guest Relations Manager at Best Western Plus Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn. We are glad our proximity to Little Italy and bay was convenient for you. Thank you for sharing our complimentary breakfast buffet is good and you room was nice with a good view.

"wonderful Hotel"

5
531friedal, San Diego, United States 24/04/2017

It was the best, cleanest, friendliest, most helpful hotel. The rates are reasonable, and the breakfast outstanding. Very close within walking distance to the pier, to the trolley, to little Italy, to the city, to Macy's The rooms are large, beds are nice, And the maids are keeping very thing very neat and clean

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for choosing to stay with us at BW PLUS Bayside Inn! We are so pleased you found Bayside Inn to be "the best, cleanest, friendliest, most helpful hotel" and thank you for your kind words. It's wonderful to know how much you enjoyed our complimentary breakfast buffet and proximity to Little Italy and the trolley. We will be sure to share your review with our housekeeping team.

"Family Affair"

5
L2884DNanitac, Baltimore, Maryland 18/04/2017

Very nice hotel. The location is great right by Little Italy. We were able to catch the trolley to the fashion district, old town San Diego as well as the Gas Lamp Quarters. We had a marvelous time being tourist in an awesome city.

"Very decent hotel"

4
Piotr_Otaki, Krakow, Poland 11/04/2017

Location of the hotel is very good, no matter if you're going for a walk or wanna get to the highway by car. The building is rather old, but interior finish is up to date and kept clean. We had quite nice view on a docked ship in my room. With our reservation we've got breakfast, which was served in a separate place, just a few steps from the hotel building, but the major flaw is you have to go out of the hotel building on a street to get there. Breakfast itself I would rate as nothing special, so taking into consideration the fact that either way you have go outside the hotel, it may be good idea to find another place for getting something to eat. The hotel has its own parking lot, which sticks to the hotel, but having at least three floors it lacks elevator, which is uncomfortable especially at arrival/departure. Beside that, this is really nice hotel, which I would reccommend.

"Great Stay"

4
J-W, Illinois 10/04/2017

This hotel has a great location and fabulous front desk staff. It is just across the street from the first block of the Little Italy District, about four block straight down the hill to the Harbour and about four to five blocks to American Plaza and Santa Fe trolley stations. There is an onsite restaurant which serves a free breakfast that includes eggs, a meat, potatoes, pancakes, donuts, fruit, yogurt, oatment and so on. We also had dinner at the restaurant one evening and found the prices reasonable, the portions huge, the food great and the service very, very good. Our room was on the 14th floor with a nice view of the bay. The bed was a little soft for us, but the room itself was fairly large with a nice dresser, large closet, safe, iron, hairdryer and a small balcony. We would stay here again of we returned to San Diego.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying at BW PLUS Bayside Inn during your trip to San Diego. We appreciate your feedback in regards to our restaurant and accommodations. Thank you for sharing how you found the location to be great and our Front Desk team to be fabulous! We are pleased you enjoyed your dinner with us and the view of the bay from your room. We look forward to welcoming you back when you return to San Diego!

"Great Inn - central location"

5
R5674CRdonnah, San Francisco, California 10/04/2017

BW Bayside Inn is no frills but very clean and comfortable. Staff was incredibly friendly and very attentive. Great central location. Breakfast was average. We used free shuttle service from airport which was nice. Will stay again.

"Fantastic staff"

5
dwormesher, Brisbane, Australia 04/04/2017

We arrived late but the check in was quick and the staff great. We had recently stayed in a 5 star hotel and did not get the same reception. Would definitely stay again, close to the water and little Italy, which was fantastic for food, highly recommend it.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for providing feedback in regards to your stay with us at BW PLUS Bayside Inn. We are glad the check in was quick. Thank you for your kind words about our staff and we look forward to welcoming you back!

"Very Pleasant stay"

4
337genea, American Canyon, United States 03/04/2017

Hotel was clean and comfortable, centrally located, and staff was awesome in both the restaurant and hotel. The bathroom was clean and everything worked well. The west side rooms had a nice view of the bay.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you staying with us at BW PLUS Bayside Inn. We are glad you enjoyed the Bay View and our proximity. Thank you for you feedback in regards to our "awesome staff" and cleanliness. Our housekeeping team takes great pride in their work and taking care of guests.

"Great staff and clean room"

4
yutzus2016, Taiwan 27/11/2016

room is clean and staff is very helpful. The airport shuttle service is great. The only thing can be improved is the variety of breakfast. We stayed there for three nights, the breakfast is almost the same choices everyday.

"Thumbs up "

4
User 24/11/2016

Early check in on Thanksgiving day after a great Panama Canal cruise. Bayside Inn was a great site for sore travelers. I have stayed here times before and always find it very clean and friendly staff. Located close to the Harbor and other great places to see.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for returning to stay with us at BW Plus Bayside Inn after your cruise again! We are pleased you always find us to be friendly and are glad you stayed with us over the holiday... we look forward to welcoming you back for your next trip!

"Very dissapointing"

2
lindatU5048AW, Victoria, Canada 22/11/2016

Don't expect food or drink to be available on the weekend. Even though they say they have the services available. Shuttle service is slow and the driver was sulky. I'm very disappointed in BW. All they said was "sorry".

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to provide feedback about your stay with us at BW PLUS Bayside Inn. We do share that our Bayside Bar & Grill is open everyday for breakfast and Mon - Fri only for dinner. We are happy to assist with choosing an alternative nearby restaurant on the weekends since we are right next to Little Italy with an amazing variety of dining options or over at the nearby waterfront. We invite you to contact management here at the Bayside Inn if you would like to provide more details about experience with our complimentary shuttle service since we take this feedback seriously and would like to ensure we have a full understanding so we may make improvements were need be. We do thank you for choosing to stay with us and hope you will consider staying with us in the future... we would be happy to have another opportunity show you the type of service we are known for.

"Great Location"

5
christy91730, Rancho Cucamonga, California 21/11/2016

I searched high & low for an affordable option in downtown San Diego and decided on this hotel based on the reviews. We agree, this is a great option for the price you pay. The location is great, and the rooms are spacious and comfortable. We had no issues with our stay. Parking is $18 per night which is not bad compared to other hotels. It's walking distance to Little Italy shops & restaurants. They provide a breakfast voucher which was well stocked. The only thing they did not have was fresh chopped fruit, only whole apples and bananas, but other than that they had a good selection of eggs, ham, pancakes, cereal & other pastries. Would stay again & recommend to friends.

"Good Value Hotel for Downtown Location"

4
User 14/11/2016

Being a Best Western Plus, this is a nicer hotel than the standard Best Westerns. If you are looking for a good value, basic hotel, in the downtown area, this is a good choice. - Room: clean, no frills. Came with fridge and microwave, which is nice to have. - Front desk: check-in and check-out was was easy. - Location: within walking distance to the Bay as well as some great eateries. It's a little over a 1 mile from the Gaslamp and Convention Center, which is within walking distance. Or, if you prefer, there's a trolley stop a few blocks away, which make getting around downtown fairly easy. - Complimentary breakfast: standard Best Western fare. Main difference is breakfast takes place in an actual restaurant located right next to the hotel, instead of a small room inside the hotel. This gives it a nicer ambience. - Overnight parking: additional $18 per night. Seems like a lot but probably on the lower price end compared to other hotels in the downtown area. Overall, would stay here again.

"Great location"

5
marbor52, Borrego Springs, California 13/11/2016

This is an excellent hotel, located within easy walking distance of Little Italy and the San Diego waterfront. The rooms are clean and comfortable, and the employees are friendly and courteous. My husband and I always stay here when we are in San Diego.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to review your stay at BW Plus Bayside Inn and sharing our proximity to Little Italy and the waterfront. We are pleased you enjoyed your stay and thank you for your wonderful feedback about our clean rooms and courteous staff!

"Great small hotel"

4
tinkle16, Manchester, England 11/11/2016

After leaving the madness of Las Vegas San Diego was a welcome relief! This hotel was small but had everything we needed-including free airport transfers and free breakfast..not offered in either of our 4/5* hotels in Vegas Great helpful staff..nothing too much trouble. .nice to see the same faces on reception etc Perfect location for Little Italy....Gas Lamp and of course the Bay...of which we had a great view from our room The trolley tour stop is just on the door stop too.. Had the best meals EVER!!! in Little Italy..It has a great vibe about the area.. And no one can vist San Diego without a trip to the zoo...what a place....amazing...or should I say..."AWESOME" Well done Bayside!!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We are pleased you enjoyed your stay with us at BW PLUS Bayside Inn! Thank you for sharing how much you enjoyed the food in nearby Little Italy and that we offer complimentary airport shuttle service and a breakfast buffet. We are glad our proximity to the bay, Gaslamp District and the trolley worked so well for your trip. We look forward to welcoming you back the next time you come out to San Diego!

"Basic hotel, nothing special, except for free airport service."

3
Stephan P, The Hague, The Netherlands 09/11/2016

I was in San Diego in April 2016 during a week to visit a science conference. The hotel i in the city center and near to the airport. It is near the Metro station. The neighborhood is OK and safe. It is a very basic USA hotel, three stars. It has clean big rooms. You receive an average welcome, nothing special or a word too much. You can have breakfast at the neighboring building (not included). There is no minibar in the room: you have to buy a drink or basis stuff in the small uncozy lobby.So no surprises here. However: when I headed back to the airport I could use the free of charge hotel airport service.

"Some good some not so good"

3
PanamaDon, Kailua, Hawaii 05/11/2016

Hotel is near Little Italy, and has good access to Hwy5. Rooms are OK, but nothing special. Price was high for the quality. We could not use the shuttle service as it started too late to make our flight. The same for the breakfast the last day. Breakfast is in a building adjacent to the hotel, OK, but again nothing special. Parking costs an extra $18 a day, and put the bill for a three day weekend well North of $500. Given the overall quality of amenities and service, you could probably do better.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to provide feedback about your stay with us at BW PLUS Bayside Inn. While we do offer complimentary breakfast and shuttle service, the hours do not always fit within some guests' travel times, in those cases we are happy to assist with arranging a taxi and providing a complimentary breakfast on the go bag. We wish you were able to enjoy more of our services in order to have more value for the cost and hope you were able to use some of our other amenities while you stayed. Thank you for sharing your experience.

"Good location. Outdated rooms. "

3
User 03/11/2016

If you wanna be close to the gas lamp and little Italy this is a great location at a good price. The rooms and mattresses are oldish and were not very comfortable. The breakfast wAs great. Good stay. They just need to invest a bit.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW Plus Bayside Inn. We are pleased you liked our proximity to Little Italy and the Gaslamp District. We replace our mattresses on schedule to try an ensure comfort for our guests. We thank you for your feed back and invite you to contact us so we may know if it was too soft or too hard and which room. Thank you for sharing your experience at our complimentary breakfast buffet, we are glad you found it to be great and you had a good stay!

"2 Day stay after cruising / Mexican Riviera"

4
honeybunny2014, Duncan, Canada 02/11/2016

This hotel is a short taxi ride from the Cruise Line Port. We stayed 2 days after our 11 day cruise. We arrived early morning and did not have to wait long for a room to be ready for us. The king bed room was very spacious, and had a fridge and microwave. We had a Take Out Meal from Little Italy Restaurant, which the hotel suggested and gave us a menu so we could phone for delivery. They also have a shuttle service for airport and cruise line departure and pickup. The staff are very friendly and helpful. We had breakfast included. This is served at their own restaurant next door to the hotel. They also serve lunch and dinner Monday to Friday. WE would recommend this hotel.

"Very well located and customer friendly!"

4
CheeryLynn, Kirkland, Washington 02/11/2016

We enjoyed spending the night before our cruise at this conveniently located facility. We selected it because of it's close location to the cruise terminal, its airport and cruise terminal shuttle, and the buffet breakfast. The service was excellent.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for sharing your experience staying with us at BW PLUS Bayside Inn. We are pleased the service was excellent and that our location + complimentary breakfast buffet worked well for your departure to a cruise.

"Great locatioin and staff"

4
sammiecanada, Vancouver, Canada 02/11/2016

This is the 2nd time this year we have returned to San Diego and stayed at the Best Western Plus Bayside after our cruise for 2 nights. We found last time it has large rooms, wonderful, helpful staff and close to everything we wanted to be able to walk to. We walked down the street to the cruise port to watch the ship sail away; walked to Little Italy for lunch and supper which is 1 block away; walked to the Cheesecake Factory which is a further walk but still walkable; took a bus to visit friends staying at a different location. (and we preferred our accommodations and location much better). The lobby also has computers if you need to use them to print boarding pass etc. The included buffet and wifi is a bonus for us and no resort fee. I hope they keep this up as it will be our first choice whenever we come to San Diego.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for coming back to stay with us again at BW PLUS Bayside Inn for your cruise. We appreciate your detailed review of our services, location and comparison to your friends accommodations else where. With the cruise terminal so close, we strive to ensure guest arriving and departing have an easy and relaxing transition. Thank you for sharing how much can be explored within walking distance in Little Italy, and the Cheesecake Factory near the Gaslamp District, we are happy you enjoyed it! We look forward to welcoming you back for your next San Diego trip!

"Perfect Pre Cruise hotel"

5
2torontotraveller, Toronto, Canada 02/11/2016

We stayed in this hotel before we went on our cruise. The hotel was just perfect as a pre cruise hotel. They have a shuttle that picks you up at the airport and also takes you to cruise terminal. Service has been excellent. They had our hotel room ready when we arrived at noon even though check in time is 3 pm. The front desk also gave us good advice on where to go and what to see. The location is perfect as it is right beside little Italy and close to the mts trolley and the midway museum. There are lots of great restaurants in the area. The morning buffet breakfast was good and had ham and eggs. The room and beds were very comfortable and had a balcony so you could access the gps from your hotel room. It doesn't get any better than this!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us at BW PLUS Bayside Inn for your cruise. We are glad you found our hotel to be perfect for a pre-cruise night. With the cruise terminal so close, we strive to ensure our cruise guests have easy transportation and try to have rooms ready early if we can. We are pleased you found our service to be excellent and enjoyed our complimentary breakfast buffet. Thank you for staying with us!

"Good basic hotel in a great location in San Diego"

4
whoser69, Vancouver, BC 01/11/2016

After much research of hotels in San Diego I chose the BW Bayside Inn because it was: close to the cruise ship terminals, Little Italy, and the SD Trolley buses. much less expensive than other three star hotels in the downtown area (plus I could use my Air Miles to book it). the only hotel that included breakfast. Arrival/check-in: My wife, three year old daughter, and myself arrived in SD after a four day cruise from Vancouver. When we arrived in SD I called the hotel and requested if the shuttle bus could pick us up. I was told it was going to the airport but would be coming here after that and should be here soon. About 20 minutes later the minivan with the large 'BW' logo arrived at the terminal. I flagged him down and he quickly loaded our bags and drove us to the hotel. He told us it was a good thing I had flagged him down because he was not expecting to pick up anyone. Check-in was quick, the hotel staff was courteous. There was no bellhops, just a luggage cart, so I had to push all our luggage to the elevator to our room. Room/Amenities Our room was on the 7th floor, facing the SD harbour and the Star of India ship. The room was quite large, clean, and nicely decorated. The TV had all the basic channels plus movies and sports but we were surprised that there were no PPV movies. The only street noise I could hear is if an emergency vehicle went by with its siren on or if some idiot was playing his stereo loudly (that's just the perils of staying downtown). The pool was COLD so we just stayed in the hot tub. The breakfast was good, basic cold and hot items (cereal, yogurt, eggs, pancakes, toast). The hotel is about a 20 minute walk to the Gaslamp Quarter and Seaport Village, and a five minute walk to Little Italy and the SD Trolley bus. We walked to all the above areas and never felt unsafe walking anywhere, even at night. Check-out: We flew out of SD to Vancouver on Tuesday, so on Monday night I requested the shuttle bus to the airport, they asked us what time we wanted to go and put us on a list. The shuttle bus driver took us quickly to the airport and our terminal. The only complaint I have about the hotel is that there were no brochures about the attractions, restaurants, or things to do in SD (ie. SD Zoo, Old Town, SeaWorld, etc.) or the means to get there. Maybe everyone uses their phone or tablets to find these things out and I am just 'old-school' so that is the reason why. There is a desktop computer in the lobby to use and wi-fi is included no charge. The staff were also unable to provide us with the basic information about SeaWorld, the Zoo, etc. I think that the staff should be better trained on things like that. But despite that we like the hotel and we would stay there again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us! We appreciate your detailed review of your stay with us and the area. Thank you for sharing how our complimentary breakfast, location and pricing helped you decide to stay with us, we are glad you enjoyed our proximity to Little Italy, the Gaslamp District and Cruise Terminal. We are regretful that our team did not provide details about the local attractions, this is very important for our guests. We are pleased you would stay again and we look forward to having you as our guests in the future.

"Accessible"

4
Joan S, Belmont 31/10/2016

The hotel was within walking distance of the different sites to see. There was a train station nearby that we could walk to and even get a train to Mexico from it. The breakfast was excellent and had a lot of variety. It was convenient to have the car in a garage that we could get to it.

"great central location for a week in san diego"

4
soccerdeb, ohio 30/10/2016

One of the hardest decisions in our week trip to San Diego was where to stay. Glad we picked this location. It was easy walking to all the bayside activities; harbor tours, ferry to Coronado, Midway tour, Seaport Village or the Maritime Museum. We walked each evening to Little Italy with a plethora of restaurants. Short drives to the zoo, Balboa Park or Point Loma. Parking is 18 dollars but that is still lower than many of the other motels I investigated. A large breakfast area that you do have to walk outside to access, but it is no big deal (after all, it is San Diego weather!) A fair choice of breakfast items, including scrambled eggs, pancakes, sausage or ham. Great staff at the breakfast bar/ restaurant. Don't be afraid to use the restaurant- we had a great burger there one night. Did indulge in a bayside view on the 10th floor. Very comfortable bed and there is a microwave and frig in the room. Don't miss the Saturday Farmer's Market in Little Italy!

"Short Stay"

4
golfshots, Palm Beach Gardens 28/10/2016

Nice hotel in a good location near Little Italy and convenient to downtown.Transportation within walking distance; also Seaport area and USS Midway.Nice view from bayside rooms on upper floors. Parking a little pricey but consistent with other offsite locations. Restaurant somewhat plain but good food and service.

"great location, friendly staff"

5
Anissa B, Huntsville, Canada 28/10/2016

great value and location, close to lots of restaurants and running trails. Included breakfast is satisfactory to start the day but not extravagant. Room was clean, spacious, comfortable, but simple. We had an accessible room for someone who needs a walk in shower, they only have king beds in those rooms, but the pull out sofa was comfortable for me to sleep on as the 3rd person in the room.

"Good Location"

4
User 26/10/2016

Hotel very close to all amenities in San Diego. Would recommend hotel and would stay here again. Good breakfast. The restaurant is not open on weekends but did enjoy a good meal one evening during the week.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn. We are glad you enjoyed our breakfast and would recommend staying with us! Since only breakfast is served daily and dinner is weekdays, we are happy that you had an opportunity to have an evening at our Bayside Bar & Grill and enjoyed the meal.

"Great location, facilities & staff"

5
hodges59102, Billings, Montana 26/10/2016

I can't really think of anything that would have made our experience better. I spoke with staffmembers before our stay twice (my issues, not theirs). Moses and another staffmember were very professional, personable, and took great care. All of the staff in the hotel was exceptional. Location is great in downtown San Diego. We used the tram for all of our transportation and it was just a block or two away. A very pleasureable experience; rates were also great. We will stay next time we are in San Diego.

"This really is a Best, Best"

5
Danny M, Kelowna, Canada 25/10/2016

Really impressed with BW Plus Bayside Inn. We had been at the Oceanside BW for 4 days and decided to get into the heart of the City for dayside walking and a nighttime crawl. The mid week booking made for competitive pricing and our 14 floor suite looked east to the city and beyond. We asked about a Bay view and Grace happily accommodated a move to a 9th floor on our second night with a view to the Star of India Tallship . They facilitated this before 9:30 am as we were leaving at that time for an appointment even delivering new keys in person to our room. Downtown San Diego is really quiet at night, we could sleep with sliding door to small patio partly open. I spent an hour sitting on the deck watching the commuter trains and coaster below. The BW Bayside is a great location to hit the Gaslamp. It's about a 20 minute walk. Music fans will know that the Music Box is immediately next door and we missed out on two favourite bands by bad timing on our end. Breakfast that came included is a notch above other hotels we've stayed in and is in a proper setting (As opposed to small room or front area) We often stay at Best Westerns and really this is in the very top and would be the place we would stay at on our next visit to San Diego. (to see a band next door)

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We were pleased to have you as our guests at Best Western Plus Bayside Inn and are glad you choose to redeem your Best Western Reward points for a free night here! Thank you for taking time to share your experience, the service and how much you enjoyed the breakfast. Very kind of you to say Bayside Inn is at the very top of Best Westerns... we hope you have a chance to stay with us again... maybe when another favorite band is playing next door at Music Box. Grace Gerzen Sales Manager BW Plus Bayside Inn

"Comfortable overnight stay"

3
User 20/10/2016

We stayed one night with our 3- and 4-year old grandchildren. The check-in and check-out process was quick and easy. Breakfast was delicious! However, the hotel was very dated and the carpet in our room needed cleaning. Nevertheless, the room was clean and bedding was comfortable. The kids enjoyed the secure pool area.

"Would Stay Again"

4
AdamCoffeeKicker, Calgary, Canada 19/10/2016

The Best Western was surprisingly quite an affordable hotel. The lobby looked like it was recently renovated, and the rooms did not appear to be dated. Beds were comfortable and the multiple amounts of pillows were fluffy. Rooms have a fridge and microwave. Location was pretty decent. Right in the middle of Little Italy and Gaslamp. Easily walking distance between the two. Big advantage – they offer free airport pick-up and drop off (just call once you land at the San Diego airport). Also, they offered free breakfast which was pretty decent – better than your average free breakfast (they had scrambled eggs, bacon, sausage, muffins, oatmeal, toast, etc.). Front staff was friendly and helpful. Drawbacks – morning coffee was horrible and their fruit selection was not only weak but the fruits were old, dried out and flavourless. But these drawbucks are not enough to not stay here again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for providing a detailed review of your stay with us at Best Western Plus Bayside Inn. We are pleased you found our pricing to be affordable and the beds were comfortable! We appreciate your feedback about the coffee and fruit, this will help us make improvements to our complimentary breakfast buffet for all of our guests. Thank you for sharing that you found the breakfast overall to be better than others and that our location worked so well for you. We are glad you would stay again and look forward to welcoming you back!

"Best Western Bayside"

3
Matthew K, Whitewater, United States 19/10/2016

If you are just looking for an okay place to sleep it will work for you. It is cheaper than the other "brand name" hotels in the area. Really kind of a no frills place to stay. Location is okay, right next to Little Italy and within walking distance of the museum ships.

"Economical Fair"

4
Glenn G, San Diego, United States 19/10/2016

Nice, quaint hotel. Pool & hot tub were clean. Staff was polite and attentive to guests. An older hotel, but convenient walking distance to Gaslamp District and Convention Center. Breakfast buffet was clean and staff was very polite.

"Great hotel"

5
jgtidd, Chippenham, United Kingdom 14/10/2016

Stayed here for 12 nights, it's a very nice hotel. You feel appreciated and valued as a customer. Complementary breakfast, pool towels, and all the rest. Wifi is free and quite good signal throughout hotel. Staff are very helpful and friendly. It's in a great location, only a 10 minute walk from station, harbour and other shops. Really easy and made it all much more relaxing. Coming back next year

"Great place."

5
User 12/10/2016

We were pleasantly surprised by what we got for our money here. It was more or less a small suite rather than a double room. We had our own kitchen, good sized balcony and a sea view. We didn't know we would have a complimentary paddle ferry ride across the bay and, all in all, this was a great place to stay.

"Nice place to stay! "

4
User 11/10/2016

Fresh, clean and tidy place near little Italy. I absolutely recommend this place, good value for the money. The parking was super, the breakfast buffé was fresh and the location was great. The room were quite big. The only thing negative was that the jacuzzi was a bit dirty.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn. We are pleased you found it to be a good value and great location. Thank you for your feedback about our hot tub, we will share it with out maintenance team. We hope to have the opportunity to welcome you back should you travel to San Diego again!

"Great price, location, and breakfast"

5
User 10/10/2016

I definitely will return to Best Western Bayside Inn the next time I visit San Diego. I visited San Diego with my 65-year old parents and 3-year old daughter in August. I did a LOT of research to find the right hotel before booking. I wanted to find a place with great reviews, a decent price (which I discovered is very hard to find in SD), a pool, convenient location, and a good breakfast. This place had all that. The hotel is walking distance of Little Italy (5 minute walk) and we got take out from a couple different places on India Street every night. The water is a 10-15 minute walk from the hotel. You can catch the ferry to Coronado there, visit the wharf, and ships. There is also a great kids playground on the way to the wharf, which my daughter really enjoyed. The pool was not heated, but we still managed to take a dip in the evening and it was find once you warmed up a bit. There's also a hot tub. The breakfast was a typical continental breakfast, but I found it to be a cut above most other breakfasts at similar restaurant chains. The only downsides were that the room was a bit small (if we had been 4 adults I think it would have felt pretty squished), and there was an $18/night parking fee. However, the parking fee was a lot cheaper than other hotels, and I felt worth it in the end. The service at the hotel was great. Very friendly, nice staff. GREAT FIND!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We are so glad we were able to meet the needs of your family for your trip to San Diego and that you enjoyed time at the pool and also exploring the area. There are so many dining choices in near by Little Italy and the waterfront park is easy to walk to... we hope your 3 year old enjoyed the park and you found some great dining options! We appreciate your review of our amenities and services and are glad we were able to accommodate your budget to help make it a fulfilling trip. We are pleased you will definitely return and we look forward to welcoming you back!

"Best western plus bayside inn "

5
User 10/10/2016

Excellent value for money. Clean and comfortable with friendly and helpful staff. Ideally situated for the waterfront and a short walk into the centre. Very close to the railway station and the hotel provides curtesy transport from/to the station and the airport.

"Great Experience"

5
Jordan O, Hixson, United States 07/10/2016

This hotel was a great place to stay overall. The one thing we were not crazy about was the not so comfy bed. Other than that, we had a wonderful stay. It was in walking distance to most things in downtown San Diego. When the walk was too far, we got an uber. The breakfast selection was great and left us satisfied for hours. We would definitely stay here again.

"Weekend in San Diego"

4
Stuart O, New Plymouth, New Zealand 07/10/2016

We chose this hotel because of its location, a short walk from the water front and close to Little Italy. Our room was a good size, comfy beds and soft towels. We also had a harbour view. The staff were really friendly and helpful. The pool is good and sheltered from the sun. Breakfast was good, and a good choice available.

"Great Service !"

5
Steve S, Green Valley, Arizona 05/10/2016

Free shuttle from cruise port, did not expect an early check in which was great. Spacious , clean room , free breakfast and shuttle to airport, made our stay enjoyable from start to finish . Three block walk to harbor and sightseeing kiosks. Great service , from front desk to housekeeping to shuttle drivers .

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for your feedback about your stay with us at Best Western Plus Bayside Inn, your review is important to us and we are grateful for your kind words about our service from our Housekeeping, Front Desk & Shuttle Drivers. We hope to welcome you back!

"Brilliant"

4
DP39, Surrey 03/10/2016

Great hotel. Clean fresh rooms, fridge at no extra cost. Balcony for relaxing. Swimming pool area, gym and location good with Little Italy on your doorstep, Breakfast included too and it was brilliant. Staff, exceptional particularly in the breakfast room. Good choice would most definitely return.

"Worthwhile Hotel - A Bit Pricey!!"

4
User 02/10/2016

Hotel is very clean, and the staff are friendly although seemed to have trouble calculating the bill when I wanted to apply a voucher for a free night stay using my Reward Points. The room itself was very amazing!! Clean and well-kept when we arrived with a comfortable bed and little to no noise issues. Also, the specific room that we had had a nice view of San Diego and the water. Only issue that I ran into was the price of the room for the little time that my boyfriend and I actually spent there, and the issue with the bill calculation and Reward Points. If you can swing it financially, it's a worthwhile pick because it's within walking distance of good attractions. Otherwise, find a cheaper hotel with less fees and taxes charged to the bill.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for providing a review of your stay with us at Best Western Plus Bayside Inn. We are glad you enjoyed the hotel and your interaction with our staff. We strive to offer the highest quality of service for our guests and your feedback about the bill calculation will help us do so. We are pleased you redeemed your Best Western Reward points to come to San Diego and stay with us. Depending on when you stay are rates vary so we hope you will come back to stay with us again!

"The perfect budget solution for convention"

4
User 01/10/2016

This hotel provide the best experience to budget travellersthat attend meeing at the SDCC. The green trolly, few blocks away and if you rely on their schedule (with many changes)- takes you to the SDCC in 6 minutes.

"Great Place"

5
jijo09, Massachusetts 01/10/2016

This hotel is within walking distance to Little Italy, just cross the street and up India Street. The USS Midway, cruise ship ports, and tour boat rides were close to one another. A little further are the shops and restaurants of Seaport Village. The room was clean and spacious along with the friendly staff. I thought it was the perfect location.

"Very noisy "

3
User 27/09/2016

We had a room facing the street. The garbage truck comes before dawn. The hotel itself is close to all the action and would visit again but ask for a quiet room away from the ice machine, elevators and not facing the street.

"Great hotel with a great location"

5
Alejandra I, Mexico City, Mexico 26/09/2016

The Bayside Inn is only 3 blocks away from Santa Fe station, so from here you can take the Trolley and move around San Diego, you can even take the Amtrak to Disneyland in Anaheim. The hotel is super clean, great pool, huge room with coffee/tea machine, comfortable beds and includes hot breakfast (note that the menú is exactely the same every day). Little Italy is walking distance and Horton´s plaza is 10 blocks away! Can´t Miss it!

"Great Stay"

5
J R, Los Angeles, California 26/09/2016

This is our second time staying at this hotel. This is a great value for your money to stay in downtown. We stayed in the bay view room which has a nice view of downtown and the bay. I can see in the near feature that the bay view will be obstructive by the high rise that is being built in front. Hotle offers a free breakfast which has lots of options. The room was very spacious and everything was in working order. This is a good hotel to stay at if you want to stay in downtown SD for an affordable price.

"Disappointed"

3
Lifeisonetrip, Las Vegas, Nevada 25/09/2016

Booked this hotel several months ago, on-line through the BW website. Asked for a quiet room with a view, early check-in if available. We were given a room when we checked in early, however, it was on the second floor and although quiet, had virtually no view. Disappointing! The room had a king bed and two nightstands on one wall, placed close to the wall, leaving a large empty space on the other side. Maybe a chair used to be placed there and it was removed. A chair would have been nice though. Room was clean and everything seemed to function, although there is no bathroom fan. One should be installed. The breakfast was ok, standard fare. The staff at breakfast was very good, attentive and always checking to make sure things were fresh and in ample supply. The staff was less than stellar in the hotel itself. Several employees need some training on their people skills, especially the front desk gentleman that checked us out. Did not ask how our stay was, did not say thank you - come again, have a nice day. Nothing! And we will probably not be back. Location of this hotel is good for activities in the downtown area, however, there are a lot of choices in San Diego and public transportation is very manageable.

"Excellent in all respects"

5
Daniel F, Winchester, KY, United States 24/09/2016

Had to rate this a 5 because it was an extremely good stay. Of course it is not a 5 star on world standards but for my visits anywhere in the U.S., it couldn't be beat. Staff was extremely helpful and friendly. Room care and amenities were top notch and meticulously done. Room and bed extremely comfortable. Large sliding glass door to let in the great San Diego fresh air. Located next to Little Italy, a terrific neighborhood to dine and shop. The breakfast was served in a restaurant next door, buffet style, with excellent selection and quality of hot and cold food items. Can't imagine a better place for the price. Very close to transportation (Santa Fe depot, trolley stop Little Italy, America Plaza).My go to place for San Diego trips.

"Perfect hotel before cruise"

5
myrnaOH, Columbus, Ohio 24/09/2016

Because we were going on a cruise through the Panama Canal which left from San Diego we wanted a hotel fairly close to the port. Best Western Bayside was perfect: shuttle from airport, shuttle to port, good location for sight seeing, quiet, delicious breakfast. We could see our ship from the room!

"No towels!"

1
LovesOfJuneBug, San Diego, California 18/09/2016

So I've already reviewed this hotel, but seriously, what's the deal with the poor housekeeping service? Our room was "cleaned" (all they did was fix the bed) but they literally only left two small washcloths for us and took all the dirty towels. I had to ask for towels (yet again) and even then, we received two bath towels and one hand towel. Side eye.

"This hotel has the lot!"

5
Stuggy123, East Midlands 17/09/2016

We stayed here for 2 nights on a tour of California. This hotel is in a great central location just 5 mins walk from the sea front, where all the bars & Restaurants are. Hotel is clean, rooms are very nice. Lovely linen, bathroom, great bed. 50" TV etc. Staff are great. Breakfast was really impressive. They call it a continental, it was more like a full English to us, albeit its help yourself buffet style. The bar is nice. It has a small fitness room and a small but very nice pool and hot tub/spa bath. Couldn't fault this place. Highly recommended!

"Great stay in San Diego"

4
00CLARA, Ipswich, United Kingdom 17/09/2016

Good location, close to public transport, Little Italy for restaurants, waterfront. We had a room on 12 floor with a great view of the waterfront. Very comfy beds, fridge, microwave, coffee machine, ironing board and iron, hairdryer. Staff very friendly and good breakfast. They even had rice and miso soup as well as the usual buffet breakfast. There is a tourist office inside Santa Fe station with lots of useful information. We used trolley and bus to get around San Diego and across to Coronado Island. We didn't have time to use the pool or jaccuzzi but they were open until 11pm.

"Great Location by the Bay"

4
Glenn O, Corona, California 16/09/2016

The best feature of this hotel is it's location right by the bay, a couple of blocks away. It is well within walking distance of the USS Midway, the Maritime Museum and Little Italy. Parking right beside the hotel is a very reasonable $18 a night, unlimited in and out. Checking in was very efficient and the entire staff is very friendly and helpful. The rooms are typical Best Western Plus standards. Very comfortable. There is a very good free buffet breakfast with hot entrees included. We will definitely stay here next time we are in San Diego.

"Fabulous location"

5
vicliz, newark england 15/09/2016

Having been to San Diego before and staying further up in the city we knew we would like to be closer to the bay and also to the transit links this time . This place is just perfect for that. We were literally on top of the Santa Fe station from where we could go anywhere and also the bay . We could be on the waterfront in five minutes! We had a room on the twelfth floor and when we walked in we had the most amazing view of the bay and over to Coronado. We were delighted. Our room was lovely , very spacious and well appointed with a huge bed and a wall of glass with our view. The room was very clean and tidy and had everything we could possibly need. Coffee machine etc. We were very close to everything we needed . Little Italy was across the road and we could walk to the Gaslamp district in twenty minutes. We used Santa Fe almost every day as we took the Coaster train out to Oceanside and Encinitas and we used the transit service daily too. It was a short walk down to the end of the tracks away from the main building and we were home. Breakfast is served in the hotel restaurant which is just along the street so you do have to leave the hotel to get it but that was no hardship. We found a good variety of hot and cold food and good coffee. Certainly enough to set us up for our day. We would always stay here if we visited San Diego for sure

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We are glad you chose to stay with us at Best Western Plus Bayside Inn for your most recent trip to San Diego so you could be closer to the bay and transportation. We are pleased you found our location to be “perfect for that”. Thank you for sharing that you had the “most amazing view of the bay” and you found your room to be spacious and clean. Thank you for your feedback about our complimentary breakfast buffet having a good variety of hot and cold food with good coffee. We look forward to welcoming you back!

"Everything we needed"

5
User 07/09/2016

Good location with nice decor and clean rooms. Bed was very comfortable. Parking felt secure and very convenient. Breakfast was close by, but slightly limited selection. Would stay here again if ever in San Diego.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn. We are pleased you liked the room décor and found our location to be good. Thank you for your feedback about our parking feeling secure and your breakfast observation. We look forward to welcoming you back should you travel to San Diego again.

"Great Location for all Attractions"

5
Diane2703, St Albans, England 06/09/2016

Stayed here for four nights. Our room would have had a harbour view if it had been a bit higher up. The beds were comfortable and there was a one cup coffee maker that you could use to heat water to make tea. Breakfast is included, it alternated between bacon, scrambled eggs & pancake and ham scrambled eggs & potatoes. There was also cereals, pastries, waffles, fruit, yoghurt and toast, plus tea, coffee and juice. The pool and hot tub were nice and used until about 11pm. The staff were friendly and helpful. The hotel was close to bus stops and not far to walk to the seafront. Would definitely stay here again if in San Diego.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for choosing to stay with us at Best Western Plus Bayside Inn while in San Diego. We are glad the beds were comfortable for you and we hope you had a great stay. Thank you for your detailed description of the variety of items served during our complimentary breakfast buffet! We are pleased you shared about our friendly and helpful staff and look forward to welcoming you back!

"Nice position for a city break"

5
oliverudge, south west england 04/09/2016

We stayed in the BW Plus Bayside for 4 nights in August. For us the hotel was in a great position. It was a short walk from the Sante Fe station, a short walk to the Westfield Mall and the Gaslight Quarter, a very short walk to Little Italy and a 20 minute walk from Petco Park. We took a bus to the San Diego Zoo from the Sante Fe station. San Diego is a lovely city for sightseeing and getting around easily. The hotel was lovely, we had a room overlooking the harbour. The bed was large and very comfortable. The pillows were also good. It was always clean. Breakfast is served in the next door restaurant and we found this to be good. Always got a table. The buffet items were plentiful and we have no complaints. It saved us trying to buy breakfast at extortionate rates elsewhere. The staff were all happy and helpful. We would stay here again the next time we visit.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay at Best Western Plus Bayside Inn. We are pleased you enjoyed our proximity to: the mall, train station, Little Italy & the Gaslamp District! Seems like you had a great time exploring downtown San Diego. We are glad you enjoyed our complimentary breakfast buffet and comfortable bedding... we look forward to welcoming you back!

"Great downtown location"

4
Joanna B, Altadena, United States 03/09/2016

Do not let the appearance of the hotel outside scare you (it did scare me since it looks so old). It is an old building, but it has been kept up very well with good decor in the lobby, rooms and pool. The location is perfect for walking everywhere and you must go to lunch or dinner at Petrini's across the street - so good! The parking is very reasonable at 18 a night - other hotels in area go up to 40. The breakfast is fine for carb lovers, I wanted more healthy fare. Service is great and price good. Overall we really enjoyed our stay. Just be aware, there is construction going on next door for about two years (only during 8 -4 so did not bother us too much). Highly recommend!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to review your stay at Best Western Plus Bayside Inn. There are many newer buildings around here while Bayside Inn has been here for 30+ years. We are glad you found our decor to be good and well kept... the lobby was remodeled in 2015. We appreciate your feedback about the buffet having many carbs choices and your desire for more healthy fare, it helps us to know what our guests prefer. We are glad the new building coming to our neighborhood did not bother you too much since our rooms do not face that direction it helps. We thank you for highly recommending us!

"Free shuttle to cruiseship and airport"

4
User 01/09/2016

Booked this hotel cuz they offered free shuttle pick-up from/to cruiseship terminal and airport. Either location, takes about 5-10 minutes. Shuttle bus is a 12 passenger van. Walking distance: to trolleybus, Little Italy (5 mins),USS midway (15 mins), Gastown Quarter (20 mins), Seaport Village (30 mins). Enjoyed the complimentary hot buffet breakfast (opens 6:30am). Nice pool/hot tub. Rooms had comfortable beds, lots of tv channels, great air con. Free wifi and printer. Friendly staff: some couldn't speak English fluently but they tried and were very helpful. Parking is $18/night, we didn't need it. Hotel let us check in early cuz our room was ready, and let us store luggage on our last day. Looks like the high-end hotels are near Seaport Village but BW Bayside Inn is better value. both neighbourhoods had a few homeless sleeping on the streets at night.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for your detailed review of your stay at Best Western Plus Bayside Inn. We are gad we were able to get you in to your room early so you were able to explore San Diego. Thank you for sharing our proximity to so much the area has to offer like Little Italy, Seaport Village and local transportation. We are pleased the room was comfortable and and you enjoyed other amenities like our pool area.

"Great central location!"

5
jlee028, Vancouver, BC Canada 01/09/2016

We stayed here for 4 nights after a Disney cruise. The hotel is conveniently located a few blocks from the cruise ship terminal so it was easy to disembark and walk up to the hotel, thus avoiding the hassle of renting a car or waiting in a long line for a cab. We also loved that it was 3 blocks to Santa Fe transit station which had a stop for the 215 Express Bus that took us straight to San Diego Zoo and Balboa Park. The Santa Fe station is also a trolley station for the green line trolley that can take you to Seaport Village, the convention centre, etc. Aside from being close to transit, the hotel itself is clean and comfortable. Rooms were updated and everything was in working order. Staff at the front desk were always friendly and helpful. The hotel has a complimentary breakfast buffet which was basic, but had enough of a hot (scrambled eggs, sausages, pancakes, potatoes) and cold (cereals, breads, pastries) selection to get your day started. The hotel also has a complimentary shuttle that can take you to the airport. An added bonus for this hotel's location is its proximity to Little Italy (2 blocks away). We found some wonderful Italian restaurants and coffee shops. These lively few blocks offer great food, desserts, and entertainment. I highly recommend this hotel as it is close to transit and is in a reasonably quiet and safe neighbourhood.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We are glad the location of the Bayside Inn worked so well for you and you were able to walk and catch the bus to different places like Seaport Village and the Zoo. Thank you for sharing how clean and comfortable the hotel is and about our friendly staff... we are glad you enjoyed your trip and hope to welcome you back in the future.

"Nice hotel very friendly staff"

4
MicknAnnDoncaster, Doncaster 31/08/2016

Stayed for 4 nights in August very clean great location and the staff were very sociable and friendly. Complimentary breakfast was of a good quality and standard. Rooms good size and everything you wanted. Coffee machine safe iron etc. I was a little concerned about having to pay for car parking thought it may have been included. However it would not stop me using it again. Very satisfied.

"Pleasantly surprised by this mid-range hotel"

5
TexasSenior65, Austin, Texas 29/08/2016

Our expectations for this hotel were more than met. The front desk people were friendly and helpful (trying to find us a room when we arrived very early, fixing a printer issue while printing boarding passes, where to find a drug store, etc.) and the room was nice with a big bathroom with a big tub. There were also unexpected extras - washcloths made into a cute fan shape, cotton balls and Q-tips. Your room key card is required to get the elevator and we felt very safe here, plus this hotel is in a great central location with an easy short walk to the San Diego Harbor. Also, the free breakfast was very good with several choices (eggs, potatoes, cereal, fruit, yogurt, pastries, toast), plus each day you would also get a meat (either sausage or ham) and either toaster waffles or pancakes. The parking spaces on the bottom two rows of the garage were very compact, but we never had a problem getting a space and just went up to the higher rows with larger spaces. We were completely satisfied with our stay here.

"Simple, Inexpensive, Comfortable Hotel"

5
Steven S, Castro Valley, California 29/08/2016

A little hidden gem in San Diego. This hotel is clean, modern, and simple. The staff was friendly. The location was convenient since we used ride sharing everywhere. Didn't have a chance to try the free breakfast though. The price could have been a little cheaper, but I understand that they have to stay competitive. Overall I'm happy with the Best Western product since I know what to expect each time I stay at one, and the Bayside Inn is a good example of what Best Western has to offer. I would stay again.

"Lovely San Diego Hotel - BW Bayside Inn"

5
Kathy D, Sun Valley, United States 29/08/2016

We had a meeting in Carlsbad and decided to go down San Diego way after our meeting for the rest of the weekend. We didn't know the hotel was a high rise building, so we were pleasantly surprised. The location is not too far from the pier and is a very nice hotel, clean and modern. Go for a higher up room, if you can because there is a view of the ocean! We will go back!

"Hotel slightly pricey!"

3
nickyta2016, United Kingdom 27/08/2016

The room had a part sea view which was ok. The room we stayed in needed a bit of decorating . Looking tired and dull. However it did serve the purpuse of an over night stay. Its located near little italy which is quite lively during the night.

"Nice"

5
Karl T, Tucson, United States 27/08/2016

Clean quiet room with a beautiful of the harbor from the 9th floor, courteous staff, nice pool & jacuzzi. Easy walking distance to Little Italy, Gas Lamp District, Padres baseball, Seaport Village, Midway & Maritime Museums. Compared to several other hotels the least expensive daily parking fee.

"The perfect spot.."

5
JPIntrepid, Ohio 26/08/2016

We booked the Best Western Plus Bayside Inn in downtown San Diego because it promised a pleasant room and good facilities with a free breakfast and free shuttles from the airport and to the cruise port. Promises met, and then some! Our king bed room on the sixth floor with a view of the bay was clean, well equipped, comfortable, and quiet -- everything you'd expect of an urban hotel for an overnight as well as an extended stay. The staff are pleasant, helpful, and very competent, the shuttle rides were prompt and comfortable, and the buffet breakfast was ample and tasty. The hotel is located on the edge of "Little Italy," and it is an easy walk to the waterfront or to the "Gaslight District." Really, this is one of the best hotel choices we've made recently -- downtown location but reasonable prices, excellent value for the money, convenient to public transportation as well as to cruise port and airport. Just a great place to stay!

"Quaint friendly hotel a few blocks from pier"

5
Rick W, London, Canada 25/08/2016

We booked this hotel because it was moderately priced and near the airport and pier. We stayed for a few days before we boarded our Disney Cruise. We were picked up at the airport by the courtesy shuttle. Friendly driver and helpful with our bags. It's an older hotel but clean, tidy and close to everything such as the Midway Aircraft Carrier Museum. Lots of reasonably priced restaurants nearby. Staff were friendly and helpful (thank you Moi) with helping us with getting tickets and transportation for going to the San Diego Zoo. The buffet breakfast (included) lots of variety including hot food, cereals,fruit, etc. Real scrambled eggs and real home fries! Felt secure too with elevator access only to key access. Rooms have safes. Comfortable beds with lots of pillows. Would highly recommend this.

"By Little Italy and the Water Front"

5
pitiglian0, Phoenix, Arizona 25/08/2016

We stayed at the Bayside and had many amenities at our feet. We love Little Italy, the Gaslamp District, the Water Front, and Petco Park to see the Padres. If you are unable to walk the 20 min. to the Park, the trolley is 2 blocks away. Comfortable room with an ample breakfast, covered parking, and a swimming pool.....the roll away bed was not really comfortable but the queen bed were....

"Great value in a great city location!"

5
Darlo02, Leeds, United Kingdom 23/08/2016

Great hotel and great value for a stay in an excellent location just minutes from the seaport area and a short walk to downtown! Room was big and very clean, we had a high floor overlooking the bay with a small balcony which was fab for early evening drinks over the bay! Complimentary breakfast each day is a nice touch and plenty of it. The pool area with jaccuzzi is cool after a long day sightseeing in this wonderful city! No complaints, would stay again!!

"Stay Here"

5
Shalvin P, Sacramento, California 22/08/2016

I've stayed at many Best Westerns and this one might be one of the best. I was visiting San Diego beacause of the beaches. I went to Mission Beach, Pacific Beach, La Jolla Shores, and Ocean Beach. They were all less than 20 mins away. The staff was great, location was nice, and the breakfast was one of the best I've had. The rooms were a little outdated, but nothing too crazy. The bayside view was awesome. I will be staying here the next time I'm in San Diego. Thank you

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us! We are pleased you chose Best Western Plus Bayside Inn. It really is a nice location to stay in when adventuring to many great places in San Diego including the beaches you visited. We thank you for sharing that our staff is great and the breakfast was the best! We hear what your are saying about the rooms and are updating the rooms a few at a time, making little changes in order to not disturb our guests. Thank you for saying it was awesome! We are looking forward to welcoming you back for your next trip!

"Nice hotel in a great location."

5
marbor52, Borrego Springs, California 20/08/2016

We stay in this hotel whenever we come to San Diego. It is located just 2 blocks from our favorite part of San Diego, Little Italy. It is convenient to walk to restaurants and also to the waterfront. The rooms are nice and well appointed.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us whenever you are in San Diego! We totally agree with you about how convenient the walk to Little Italy and the restaurants on the waterfront are. We are glad you enjoyed your stay and look forward to having you as our guests again.

"Excellent budget-friendly hotel"

4
southerngirl19, Georgia 16/08/2016

My husband and I stayed at this Best Western in June 2016. The thing we loved most about it was the location! Just a few blocks from the water, and you could stroll all the way down to Seaport Village and back! Everything else was a short Uber ride away. The hotel was nice and clean (though furnishings seemed a tad dated to us, clean was all we cared about), service was excellent, the pool area was lovely, and breakfast was free. We weren't huge fans of the breakfast quality, but there was a lot of variety. The roundtrip airport transportation was a great perk as well. We would definitely stay here again!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay at Best Western Plus Bayside Inn. We are pleased you loved the location and enjoyed walking along the waterfront. Thank you for your feedback about breakfast and our rooms. We are always looking for ways to enhance our breakfast and we are updating the rooms a few at a time, making little changes in order to not disturb our guests. We are glad you will definitely stay again and we thank you for you kind words in regards to the rooms being clean and the excellent service!

"Comfortable, affordable stay within easy, safe walking distance to convention center"

5
Michelle M, San Diego, United States 16/08/2016

NIcely updated rooms with internet, good price, and only about a mile to the convention center - just 15-20 minute nice walk there (no need to trolley). If you like being away from the crowded convention center area, in a quieter area near Little Italy, like to walk in the city and like comfort at a good price, this place is for you.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn. You made some great points about staying here for conventions and we are pleased the location and walk worked so well for you. Thank you for your review!

"Very nice hotel"

5
Chris E, Reading, Pennsylvania 15/08/2016

So happy with this hotel. Very large room especially in the city. They have a fridge and microwave and safe in the room. Everything was updated and very clean. Free Wi-Fi. Close to bay and Little Italy. Free breakfast buffet was in the adjoining restaurant instead of in a corner of the lobby. That was nice. There was a small but nice outdoor pool. Lobby was pretty and staff was friendly and helpful. I would definitely recommend and stay here again.

"Mission bay holiday"

5
Phillip B, Columbus, United States 15/08/2016

Great hotel for the price. Great central downtown location, easy to get around the area without being tied up in traffic. Would stay again. Good breakfast too. Saves time and economical option rather than taking children out to Mc Donalds in the morning.

"AADE16 conference trip"

5
chehaliswoman, Lacey, WA 13/08/2016

This place is has a hotel shuttle, front desk staff was friendly and helpful..they called taxi service for us. Room was cleaned daily. They have a pool. We had breakfast daily. Located 3 blocks away from Little Italy and Trolley. They had pool and hot tub. AC in room, as well as fridge and microwave.

"GREAT LOCATION"

5
kjoy524, Chandler, Arizona 08/08/2016

We spent 3 nights at BW Plus Bayside Inn. Great location. Walkable to Seaport Village, The Midway, and Little Italy. Staff was super friendly and helpful with directions. Our room was clean and had everything we needed. The bed was extremely comfortable. We slept very well. No problems at all. We could not hear other guests, the elevators ran smoothly and quickly, and parking was no problem. Definitely will stay again when we are in San Diego.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to cover the details of your experience staying at Best Western Plus Bayside Inn. We are grateful for your review of our friendly staff, our clean/comfortable & quiet rooms. We are glad you slept well and found both the elevators and parking to be convenient! We look forward to welcoming you back.

"Excellent stay"

4
User 07/08/2016

My family and I stayed here on our recent trip to San Diego. The staff was very helpful and nice. When we got to the hotel front desk staff gave us a smoking room as that was only room available. We requested a non smoking room. The front desk staff said they move us to a non smoking room as soon as it became available. Well the front desk guy worked really fast as he had a non smoking room available in just 10 minutes of checking in. So we never had to stay in the smoking room. There are excellent views of the bay and my kids really loved to look out of the window and see the star of India. Driving to the zoo and Balboa park was a short drive. The hotel is a short walk to all the Little Italy restaurants. Great hotel and great location.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for choosing to stay at Best Western Plus Bayside Inn. We are glad our Front Desk Team Member was able to resolve your room change quickly and we thank you for being so understanding. How wonderful that your children were able to see the Star of India from our hotel and visit the Zoo while staying in San Diego! We are please our location worked so well for your family and hope to have the opportunity to welcome you back.

"Nice Hotel"

3
gizzy123442013, Ventura, California 06/08/2016

Hotel is nice and clean and would stay there again its central and walking distance to lots of places. Little Italy is down the street and they have good variety of places to eat and the people are very nice.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We are pleased you have reviewed your stay with us at Best Western Plus Bayside Inn and that our proximity to Little Italy provided you with a good variety of places to eat. It is wonderful to receive your feedback about how nice people around here are and that your room was clean. We look forward to welcoming you back the next time you are in San Diego!

"Top notch in all areas"

5
User 06/08/2016

The friendly staff accommodated our request for an early check in. Room 509 was large, bright and clean with a view of the pool and the bay. It even had a small balcony. Little Italy was a short walk away. We used Uber for all our other trips. Such a good location!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for your review of your stay with us at Best Western Plus Bayside Inn. We are glad you enjoyed our proximity to Little Italy and thank you for sharing how friendly the staff here is!

"Nice"

5
ManchesterMartin1987, London, United Kingdom 03/08/2016

Lovely hotel in a great location. Was pleasantly surprised by the hotel. The staff were nice, rooms were big/clean and the swimming pool was lovely too. The free coffee in the room was really nice. I'd have no issue with going back if I were in San Diego again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for choosing to stay with us at Best Western Plus Bayside Inn! We are pleased you enjoyed your stay and thank you for sharing how nice the staff is and that our rooms are big and clean. We are glad you enjoyed the pool and the in room coffee too. We look forward to having you as our guest again!

"Great Hotel Staff"

5
drkopplin, Tulare, South Dakota 03/08/2016

We stayed at this hotel in February for our winter get away from the South Dakota weather. What a wonderful experience we had! The hotel staff was so pleasant, helpful and always willing to make sure our stay was the best ever. The rooms were very clean too. The location of this hotel is also a big plus.. You are steps away from Little Italy, the harbor, etc. We would highly recommend this hotel for your San Diego visit. Tell Mr. Moises I sent you!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Here at Best Western Plus Bayside Inn we are so happy to receive your review of your winter time getaway to warm and sunny Southern California! Thank you for sharing what a wonderful experience you had, how pleasant the hotel staff was and that they made your stay the best ever. Our Housekeeping team strives for excellence to ensure your stay is comfortable so we love hearing from our guests about how very clean the rooms are. We are glad the location was a big plus for you and we thank you for highly recommending us. Moises says to tell you hello and take care.

"Great Location near the waterfront in San Diego"

4
SandSteve3, Wisbech, United Kingdom 02/08/2016

My husband son and I stayed here recently for 3 nights. The room itself was reasonably sized although the bathroom was a little cramped. we had a fridge and microwave in the room and there are ice machines on alternate floors. We also had a small coffee maker. Our room had a very small balcony overlooking the pool. Although it was anon smoking room - there was an interconnecting door to another room where the occupants were smoking and we could smell their smoke - it was also quite noisy when they were in their room banging doors and loud laughter etc. The room was lacking in socket outlets and there is no central lighting so it is quite dark when the drapes are closed buy we were overlooked by the car park so had to close them. the pool does not get much sun and is quite cool. Breakfast is served in a restaurant next door to the hotel. It is continental style with a random selection of hot items. Parking is secure and charged $18 per day. However, it is a short walk away from the Harbour & USS Midway Museum. Overall a good hotel in a good location.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for providing a detailed review of your stay with us at Best Western Plus Bayside Inn. We are pleased you enjoyed our location near the waterfront and the short walk for you to go to the USS Midway Museum. We value your feedback in regards to our lighting and and outlets in the rooms as it helps us grow and improve some of the details that make our guest's stays more enjoyable. We are regretful to learn you encountered a neighboring guest that was noisy and smoking which must have made your stay less pleasant than we strive for. We are always happy to address these types of concerns with the neighbor or to offer you a different room, if available, to help make your stay more enjoyable. We thank you for taking time to provide feedback about the pool and breakfast too and are glad that overall you felt we have a good hotel in a good location. We hope to have the opportunity to welcome you back!

"Great hotel and fab restaurant"

5
User 02/08/2016

This is a great hotel. Very convenient and easy parking. Breakfast is adequate and is served in the restaurant just a few steps from the main hotel. Their evening food is amazing and I had the best steak I've ever had. They don't open in the evenings on weekends. Our room was clean and the balcony was nice to have for fresh air and the view to the boats. We would definitely stay here again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us at Best Western Plus Bayside Inn and for your kind words about our Bayside Bar & Grill Restaurant. Our chefs take pride in their dishes and your review that it was the best steak you ever had is why. We are pleased your found the parking to be easy and enjoyed the fresh Southern California breeze from your room. We look forward to welcoming you back!

"Great location, nice room"

5
Lucky_Mom_7, Novi, Michigan 01/08/2016

Our family of four stayed for 2 nights over the 4th of July. Five minute walk to the action at the harbor, 1 minute walk to Little Italy. Good breakfast (eggs, sausage or bacon, waffles or pancakes each day). Room was clean, big enough. Very helpful staff. Parking was expensive, but easy. Request a room that looks out towards the bay.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn over the 4th of July holiday. We are glad our proximity to so many wonderful things in San Diego was a great location for you. We hope you had a great time at the nearby waterfront and some delicious meals in Little Italy. Thank you for sharing how helpful the staff here is and how much you enjoyed the breakfast buffet.

"Great service with a fabulous resteraunt"

5
Emchevs, Manchester, United Kingdom 30/07/2016

We were visiting from the UK and stayed here on our Californian road trip. On our 1st night we had a very insettled sleep due to noisy neighbours. The reception staff offered to move us straight away, however our youngest son was fast asleep. The staff were great and upgraded us to a suite the following day. I would definitely recommend asking the reception desk to check who was booked into the room next door if travelling with a young family though. The resteraunt was one of the best places we ate during our 3 week trip. Absolutely wonderful food. We'd definitely stay here again.

"San Diego beaches for the weekend!"

5
msroadtripper, Wichita, Kansas 27/07/2016

The beds were comfortable and room was very clean. Pool and hot tub were nice. It is close to the beaches. The staff was very accommodating. The parking lot was well lit. Overall it was a very pleasant experience.

"Stayed here for Comic-Con"

5
User 26/07/2016

Excellent location, polite and accomodating staff. Great value for the price. Me and my dad (who is a cartoonist) stayed at this hotel during the recent 2016 San Diego Comic-Convention International trade show. The beds are soft, there were a ton of pillows, the shower was always full of hot water, the walls insulated so it was never hard to fall asleep, and the continental breakfast was top notch. I would recommend this hotel to any professionals that need to visit downtown San Diego for work. For those on vacation, it offers a view of the bay, and is close to the marina as well as the SD opera, and several shopping centers.

"Best Stay at Best Western Bayside Inn"

5
Margarita M, Laveen, United States 26/07/2016

We had an amazing time in San Diego. Our stay at the Best Western was wonderful. We had a great view. The roomm was so comfy. This hotel is close to Little Italy and The Star of India. Staff is great and very helpful. Can't wait to stay again. Loved it!!

"BED BUGS--DO NOT STAY HERE!"

1
Sereena J, Sacramento, California 21/07/2016

IT IS CHEAPER THAN OTHER HOTELS FOR A REASON! An affordable rate should not mean it is okay to get eaten alive by bugs. It takes a lot for me to complain, but the lack of customer service on top of my complaint just tops it all off... I currently sit at home and soothe my BED BUG BITES. The morning after our first night I felt irritation in the middle of my back. I scratched it not knowing what it was, and OUCH! I asked my husband to look and he told me it looked like a rash. The next morning I felt irritation on my back in a different area. I started to think my skin was getting irritated from the ocean/sand. Third night we slept, woke up and noticed bump on my chest! I made my husband take some pics of the two different areas of irritation on my back.. Sure enough, BED BUG BITES! I couldn't have left quicker !!! I brought it up to management and she completely denied that I was bit there, and said to look one of the other places I visited! WHAT?!?! I was bit in different places each night, and the only place I was at every night was this dirty, cheap, bug infested hotel!! Next time I will pay the extra $$ and stay somewhere nicer. On top of the bugs, they charged $18 a night for parking. Our car was dented because they made the parking spots TINY and it did not even have enough spots to cover all hotel guests, so the public parking garage was the next option (which was actually better at $17/night). Just avoid this place altogether!!

"Good price on Best Western Bayside"

4
chuckpro, Stockbridge 20/07/2016

The hotel was convenient to interstate 5 great "free" good clean room. Close to resturant's Very friendly staff! Stayed one night but would recommend this hotel! Bedding was great very comfortable could not ask for more

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for choosing to stay with us at Best Western Plus Bayside Inn while in San Diego. We are pleased to receive your feedback about our "friendly staff" and that the bedding was "great"! We thank you for recommending us.

"MODERN & COMFORTABLE"

5
Stephanie04, California (USA) 19/07/2016

We recently stayed in San Diego and had an opportunity to say at this lovely hotel~ Clean rooms~ Quiet hotel. Not a lot of people going thru the lobby~ Breakfast was very nice (simple) located in their Café/restaurant~ If you wish to go towards the water where all the restaurants/bars are? you will need to walk roughly 15 minutes~ It was a nice walk during the day. But, at night, it get's a bit daunting walking back to hotel~ Nevertheless, the Hotel was very nice and I would come back if the opportunity came up.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us at Best Western Plus Bayside Inn and sharing that the rooms are clean and the hotel is quiet. It sounds like you headed towards the Gaslamp District which is a lot of fun and has great dining and night life options. We do recommend catching a taxi back since its about a mile and a half away. There are a couple of ways to go to the water since it wraps around downtown and the nearest waterfront is about 5 or so minutes up the street with museums and restaurants. We hope you have a chance to come stay again!

"BED BUGS!! "

2
Sereena J, Sacramento, California 18/07/2016

I gave two stars bc of the location. Location was close to everything. We were able to visit a few different beaches, the zoo, have dinner in the Gaslamp District and watch our SF Giants play at Petco park. Everything was either a 15min drive away or cheap cab ride! HOWEVER it was all ruined as I now sit at home and soothe my BED BUG BITES. The morning after our first night I felt irritation in the middle of my back. I scratched it not knowing what it was, and OUCH! I asked my husband to look and he told me it looked like a rash. The next morning I felt irritation on my back in a different area. I started to think my skin was getting irritated from the ocean/sand. Third night we slept, woke up and noticed bump on my chest! I made my husband take some pics of the two different areas of irritation on my back.. Sure enough, BED BUG BITES! I couldn't have left quicker !!!

"Family vacation"

5
User 18/07/2016

I have to say our stay was fantastic! From the moment we walked into the front desk to the time we walked out 3 days later to go home! The hotel staff were all very wonderful! I made a very special request in our reservation and it was met by the General Manager, Jim! Him and his staff far exceeded our expectations for our stay. My Mom requested a bath mat for the tub at check in and they did not have one on site, the manager personally went to store, purchased one and had it in my Mom's room prior to us returning from getting dinner. Jim also fulfilled my special request when I booked our rooms, which I mentioned earlier. My request was to have our towels shaped into elephants on our bed at check in! He went as far as taking the time to watch a you tube video and shaped our towels into, not one but two, elephants!!! You get a 10 star Jim!!! The kids loved the elephants!! We will be back! Signed, The Elephant Lady Michele T.

"Nice hotel and well location"

4
MariluRS, Puerto Rico 17/07/2016

*Super nice location. Most residencial/rental condos. *Hotel is clean, well maintenance. *Room - clean, city view, micro & fridge, safety box. No complain. *Restaurant (breakfast) you have to go out, but is not an issue. *Breakfast - nice. Have variety. *Close to Little Italy, CVS in the corner, Avis Rent Car like two or three block in direction to Little Italy, Trolley stop. *Homeless like in many cities. The best you can do is give them the leftover if you have any..... *Public transportation excellent for us. No issues. *Parking in the property $18. City parking lot $17. We choose in the property. *Go to the Public Library is beautifull. Don't forget Balboa Park. *Thanks to the Front Desk. They allow me to get inside the office to have a print out of my boarding pass. Thank you!! *Will stay again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn while in San Diego, we appreciate your detailed review of your stay with us and of the area. We are pleased you enjoyed the breakfast buffet and our location and thank you for sharing that the rooms are clean. We were happy to have been of assistance while printing your boarding pass and look forward to welcoming you back!

"Bday"

5
User 17/07/2016

We love the view and the balconie and all the staffs or pretty cool and its easy to get around downtown they can call u a taxi from the counter and get tickets to the zoo and the baseball game love it here

"Nice hotel, great location"

4
Rhonda F, Phoenix, United States 17/07/2016

This was a nice hotel, perfect location for a San Diego vacation - close to Sea Port Village, Coronado Island, Gaslamp District, Sea World, airport, trolley. Not a very spacious lobby, or places to "hang out", but the buffet breakfast was excellent, and the service was always efficient and provided with a smile.

"Nice hotel"

5
k g, Long island, New York 17/07/2016

Bed was comfortable, the hotel is clean and it includes a small breakfast buffet. Just outside of little Italy and a short walk to the bay. The staff is excellent, I would stay here again if in the area

"Best Western Plus Bayside Inn - ESRI UC 2016"

4
Eric S, Sacramento, United States 17/07/2016

Overall, a very good place to stay on business. It's close enough to walk to the convention center or the gaslamp. Despit being on a major street and near the trolley line, I could hear neither from my room.

"Great location friendly service "

5
paul b, Ayrshire, United Kingdom 15/07/2016

Checked in easily with a friendly welcome. Excellent location with the maritime museums just a block away on the harbour. Bayside restaurant next door for included breakfast also for evening meals. Nice clean pool area with comfy sofas and recliners. Small gym area if required although don't try and swing a cat lol Great bars and restaurants starting 25 yards across the road and beyond, good safe area. Rooms very clean in great condition with usual best Western comfort. We were on the top floor with great views. We would sure stay again. Hope this review is helpful

"Great view"

4
Ole S, Copenhagen, Denmark 13/07/2016

Stayed in room 705 which had a great view towards the bay. Very comfortable bed. Terrible SD TV quality and no way to select the correct aspect ratio. People expect HD these days. Wi-Fi was good. Parking was $14/night. All in all the hotel was much better than expected from the reviews. Great location very close to Little Italy.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn! We are pleased to receive your feedback about having a "great view" of the bay and that the bed was "very comfortable"! Our local cable company was recently laying new fiber-optic cable in the downtown San Diego area and also made some changes in how they provide HD for local businesses... we hope you will accept our apologies for the experience you encountered in regards to our cable. We are glad you enjoyed the location and thank you for taking time to review your stay with us!

"MLB All-Star weekend & all-star hotel"

5
User 12/07/2016

Admittedly made this reservation back in March in advance of the big all-star game weekend in San Diego, but of all the hotels in San Diego we couldn't have been more fortunate than to stay in this best western! The location might be "downtown San Diego but we walked to our dinner reservation (Flemings Primerib and Steakhouse) and FanFest at the convention center in less than 20 minutes. The bonus was being two blocks from Waterfront Park where many events were taking place, Little Italy was a few blocks over, the trolley was nearby (walking distance) and the harbor view from our room was breath-taking! Must have been spectacular Fourth of July! We are from San Diego and found this hotel not only to be an amazing location but a fabulous cost (and it includes a breakfast that we unfortunately couldn't take advantage of due to an early morning commitment)! Staff was more than pleasant and helpful. Two thumbs up! Well Done!????

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to provide a detailed review of your stay with us at Best Western Plus Bayside Inn! We are pleased you enjoyed our proximity to Little Italy and the water front while still being able to easily walk to Petco Park too. Thank you for sharing about our "pleasant and helpful" staff... we hope you have a chance to stay again!

"Very comfortable stay!"

5
User 10/07/2016

This was our first stay at Best Western Bayside and we were very happy! The buffet was really good and enough food to keep us satisfied for a good portion of the day. We had a great view of the city and the staff was very pleasant. We will be back!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn while in San Diego. We are pleased to learn that your first time staying at a Best Western was with us and that you were "very happy!". Thank you for sharing about our "pleasant staff" and how much you enjoyed the buffet. We look forward to welcoming you back!

"Great stay"

5
tlsbs, Pittsburg, Kansas 08/07/2016

Chose this hotel as it was within walking distance to my conference and because of the great price. I was happy to find it only 3-4 blocks easy walk down to the water and a walk along the harbor. Little Italy was a block away as well. Great food and sights within easy reach. Breakfast included with the room is always a plus for me. Room very nice. Desk staff helpful with my questions about a car rental and providing helpful advice. Would definitely stay here again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
We are pleased to receive your review of your stay with us at Best Western Plus Bayside Inn! Thank you for sharing details about things to do in the area... taking walks along the water front and all of the food and sights nearby. We are glad the breakfast and room were nice and would like to thank you for mentioning our helpful staff! We look forward to welcoming you back!

"Restful stay"

4
Marco G, Los Angeles, CA, United States 07/07/2016

Hotel was very clean, beds very comfortable, and views of bay were as promised. Breakfast buffet was typical Best Western style, with hot items renewed often as they run out. Overall, great attention to guests from all levels of hotel staff.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn! We are pleased to receive your review of your stay and thank you for sharing about our staff's attention to our guests. We are glad you enjoyed your "clean" & "comfortable" room with the bay view. We hope to welcome you back should you travel to San Diego again!

"Great Location, Great Deal"

5
8budweiser, Markham, Canada 06/07/2016

Right smack in between Little Italy and Gas Lamp - great dining choices - all walking distance. Parking is $18/day (reasonable). Buffet Breakfast comes with the price. Front desk personnel are friendly and accommodating. Got a bay view room on the 12th floor. Got to see the fireworks (July 4) from our balcony. Will definitely stay there again!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn for the holiday and we are glad you were able to enjoy the fireworks from you balcony! Thank you for sharing details about our proximity to Little Italy and the Gaslamp District. We look forward to welcoming you back!

"All went smoothly "

4
E C, New South Wales, Australia 06/07/2016

Easy to find, we had no trouble locating the hotel and parking is good. Hotel staff were professional and friendly. We only stayed one night our room was clean and comfortable. We booked this hotel as it is walking distance to the USS Midway. It's also close to Little Italy and the place of my favourite meal in America.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing you stay with us at Best Western Plus Bayside Inn. We are pleased you found us easily and thank you for your kind words about our "friendly/professional" staff. We are glad you enjoyed going to the nearby Midway Museum and Little Italy!

"Good Location"

4
Jan S, North Little Rock, Arkansas 02/07/2016

We stayed here for 2 nights while exploring San Diego. Cons: On the day we checked in, the street in front of the hotel and to the parking lot was temporarily closed for a race. It was not reopened until 5 that afternoon. So we couldn't get to the hotel to check in. This was a planned event, so it would have been helpful if the hotel would have notified arriving guest about the closure in advance. Instead we had to waste time nearby, waiting for the street to reopen. The hotel was a bit on the older side and one of the elevators was broken during our stay. Since we were on the 11th floor, we spent a lot of time waiting for the elevator. We ended using the stairs for most trips down. On our second day, our room hadn't been cleaned while we were gone. We left that morning and got back around 3:00. The maid service did call asking to clean our room, but we declined because we were too tired to leave. The dining room for breakfast is outside the hotel, in the next building. Each room was issued a voucher for the number of guest. This made it inconvenient for families to go at different times, or to bring breakfast to the room. Pros: The location was great. It was in walking distance to the USS Midway, the bay, and to numerous restaurants. Also, it was in close driving distance to the zoo and Seaworld. The staff was friendly and helpful. The rooms were clean. There was access to computers and a printer. Breakfast was plentiful and restocked as necessary. Overall, we had a great time in San Diego and would stay here again. I believe several of the issues we faced, would not have been a problem had we come a different week.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay last month at Best Western Plus Bayside Inn. We are grateful for your detailed feedback and would like to thank you for your kind words about our staff and the clean rooms! We understand the Rock N Roll Marathon caused some inconveniences for our guests. We were given short notice that the event, for the first time in 19 years, would end in front of our hotel. We made every effort to call and email all of our guests that had provided us with their contact information so they were aware and to provide our guests with the necessary pass to have access through the street. Since we do not always receive contact information for our guests that reserve through third parties we also posted the information on our website and Best Western. We would like to apologize to you since our efforts did not reach you in order to provide you with an informed and more enjoyable stay. Between the race and then waiting for our elevator, since one was being worked on, we completely understand how this would impact your stay and are regretful that you experienced each let alone compounded together. Thank you for your feedback about our breakfast vouchers. Generally guests traveling together also dine together so we try to make it convenient by not have too many different vouchers for our guests to keep track of throughout their stay. We are happy to change them upon request for our guests that prefer to dine at different times. We are please you enjoyed the location and our proximity to many of the attractions you visited while staying with us and that you had a great time in San Diego! We hope to have the opportunity to welcome you back in the future!

"Good location and good deal"

4
LKS28, Heyworth, Illinois 29/06/2016

We stayed here for 3 nights as a family of 4. We had a 2 queen room (Room 611) with a bay view. I would have loved to have been a little bit higher, however, we had a nice view. One elevator was not working which made wait times VERY long sometimes. The rooms are not that large, but ok size. There is not an additional sink outside of he bathroom which makes getting ready in the morning interesting with 4 adults. Parking was $18/night in the parking deck - when I booked he room, it was $14/night and could not get the difference when I checked in. On the plus side, you can walk to the bay and the USS Midway area. Little Italy is just down the street a couple of blocks with a LOT of eating options. The little balcony and sliding door was very nice. The pool area was nice as well. It is 6 feet at the deepest. My son got in trouble for jumping on that end, which I didn't agree with. He was not diving, however, I did tell him to not jump in (no one else was in the pool at the time to get annoyed with splashing). Overall, it was a good stay with a few minor hiccups.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for taking time to review your stay with us at Best Western Plus Bayside Inn! We are pleased you enjoyed our proximity to Little Italy and the Midway. We would like to apologize for the inconveniences you experienced during the maintenance of one of our elevators and the parking rate. We should have honored the price of the parking from what you were told at the time of you reservation prior to the increase and we hope you will contact us (619-233-7500) so we may adjust the parking off of what you paid. We are happy you liked the balcony from your room and that "the pool was nice"... we only have our guest's best interest and safety in mind when preventing jumping in the pool. We are glad it was a good stay and look forward to welcoming you back and helping you get a room on a higher floor for your next stay!

"Best Western PLUS Bayside Inn, San Diego"

5
Warren B, Upland, United States 29/06/2016

This hotel is conveniently located near downtown, and withing walking distance to the red trolley, the maritime and USS Midway museums, the cruise ship terminal and Little Italy. It's 2 stops away from the Gas Lamp District on the red trolley for $2.50 each way. The rooms were clean and we had a great view of the pool and the bay. Both elevators were working and the wait was short. The breakfast was typical fare for a Best Western but presented well and all items were fresh and hot. We were greeted each time we walked through the lobby area. There is an $18.00 per day parking fee with in and out privileges although once the car was parked we either walked or used public transportation to get around. All in all a great hotel in a great area of San Diego for sightseeing and nightlife. I would recommend this hotel to anyone visiting the area.

"Usually Great Facility"

5
rlee131, South San Francisco 28/06/2016

One elevator was not working during this stay I had 2 rooms, one on the 13th floor the other on the 14th floor. It took an average of 8-13 minutes to get up and down. One time it took 23 minutes to get downstairs. The hotel did adjust our room rate because of the inconvenience. This was very much appreciated. Another issue this stay was problems with the internet for over a day and a half. I have requested for additional compenstation in the form of "Bonus Points" We will see if they grant those and will let all know. This is a very great value hotel and we will stay there again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn! We understand the frustration you experienced with the time it took waiting for the one elevator while we awaited installation and adjustment of new parts for the second elevator. We hope you will except out sincere apology for the inconvenience you experienced. We are happy to provide you with bonus Best Western Reward Member points for the inconvenience with the WiFi on the 14th floor during part of your stay... Please contact us at the hotel (619-233-7500) and provide us with your reservation and/or Member information so we may do so. We look forward to welcoming you back for your next stay!

"Excellent for a quick stay!"

5
GeneR3, Madison, Wisconsin 24/06/2016

Had but one night as I was enroute from the west to the midwest, and grabbed a room here (via hotwire) because it had an airport shuttle and was close to the tram. The room was large, well-set-up, comfortable, and had an absolutely astonishing free breakfast buffet. Real food, well-made, and ... FREE! The walk from the tram stop was longer than anticipated, but not all that bad. There's still but one working elevator.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your stay with us at Best Western Plus Bayside Inn! We are pleased your room was comfortable and our location to the airport and the train was convenient for you. We would like to apologize for any inconvenience you may have encountered while we had upgrades to our elevator being done. We are thankful for your kind words about the breakfast buffet, our restaurant team works hard to prepare the buffet and we are pleased you enjoyed it!

"Downtown with a View"

4
Barbie P, Temecula, California 22/06/2016

My overall experience with this hotel was great. I stayed here for 6 days on business. Its an older hotel but very clean and the location with bay view is awesome. The employees were very welcoming and helpful. I had room on 14th floor, with balcony facing bay, just beautiful (odd number rooms have the bay view). The room was spotless, the bed very comfortable. During my stay I ordered room service several times, breakfast delicious. They do offer free breakfast in restaurant. Fee for parking $18 day, basic for this area. The only complaint I have is the elevators. One was broke the entire time I was there and on my last night the second one was down also, leaving me stuck on the 14th floor and late for work. I enjoyed my stay and would definitely go back.

"Bad experience"

2
Martha T, Long Beach, United States 21/06/2016

We had booked 2 rooms,. requested adjacent rooms. At check in, the receptionist laid out 2 sets of room keys with adjacent room numbers on it. As she was collecting the car information, the other receptionist said she cannot give us those rooms, they have been assigned to another customer! The room keys had numbers assigned to them already and she was ready to give them to us! We stayed 2 nights, one elevator was not working the ENTIRE time we stayed. Friday afternoon through Sunday! It turns out that the entire hotel has 2 elevators, and since 1 didn't work, the entire fully booked hotel full of guests, and the hotel service staff all have to rely on this ONE working elevator! You would think in a hotel this size, that they would make every effort to repair the broken one. The line to take the elevator to our 11th floor was 15 minutes each time. When we checked out on Sunday, the line was even longer as others were also checking out. We ended up taking our suitcases and took 11 flights of stairs down to the lobby. We informed the receptionist and she just laughed, thought it was funny we did that!!!!!!! I was disgusted that no apologies of inconvenience was offered, nothing. The fact that the receptionist had poor customer service and the hotel has serious safety liability with only ONE operating elevator for the entire weekend of our stay, it is UNACCEPTABLE! The hotel charges $18 per car for their guests to park their car! The parking lot is very tight and many customers have large cars, therefore making it unsafe and impossible to park within the parking space. This resulted in us not being able to find a parking spot and having to circle the parking lot several times waiting for someone to leave their space. SO WRONG! Needless to say we will not be returning to this hotel in a hurry at our next visit to San Diego!

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for reviewing your recent stay with us at Best Western Plus Bayside Inn and for providing us with a detailed account of your experience. We would like extend to you a sincere apology. We are regretful that we failed to provide you with the experience we we want our guests to have and enjoy while staying with us. While we made every effort to have the repair company complete the work on the elevator, we completely understand the frustration you experienced with the time it took for the elevator's upgrades and new parts to be completed and up and running. We would like to invite you to contact us at the hotel (619-233-7500) so we may personally apologize to you for the lack of empathy you received at check out after taking the stairs all the way down to the lobby. Thank you for taking the time to share your experience with us.

"Great location"

4
Beach-Worshipers, Pewaukee, WI 21/06/2016

Excellent location, bordering Little Italy and approximately 3 blocks to the ocean (sightseeing boats, USS Midway, etc) and walking distance to the Gas Lamp District. The hotel and pool/hot tub are very clean. We stayed in a room on the 10th floor with 1 queen bed, chair & desk and a view of the ocean. The hallways are a little dingy and tired looking, but our room was in good condition. The bed & pillows were extremely comfortable. We had immediate hot water in the sink & shower, however, we had an issue regulating the water temperature in the shower... it wasn't horrible, just annoying. Complimentary hot and cold breakfast items are served in the building next door, so you do have to go outside, but it wasn't a problem. The breakfast staff were friendly & helpful. The hotel front desk staff were not rude, however, they could have been more welcoming and friendly. We booked our room online through the hotel website and ended up being overcharged at checkout. They did refund the overage after I pointed it out and showed the confirmation paperwork. We were able to check into our room early and they locked up our luggage after checkout since our flight was later in the day. We would stay in this hotel again.

tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review
Thank you for staying with us at Best Western Plus Bayside Inn. We are glad you enjoyed our location and were able to take advantage of the proximity to Little Italy and the USS Midway! Thank you for you feedback in regards to our hallways and the water temperature... we are looking forward to redoing our hallways in the near future and will have our maintenance team follow up with about the water. We value the details you have provided about the friendly restaurant staff vs. our front desk team to being more welcoming. Please accept our sincere apologies for any confusion over the pricing and bill! We are thankful you would like to stay again and look forward to welcoming you back the next time you visit San Diego!

"Nice Hotel in a Great Location"

3
User 20/06/2016

We stayed at this hotel for a 3 day pre cruise visit in San Diego. It was a very nice and very clean hotel in a modern concrete and glass city center style. The public rooms and lobby were small in size but usable. The very nice complimentary breakfast room was actually in the adjoining building. Each morning you stepped out the front door and walked 50 paces to the corner to find the lovely "restaurant" that served breakfast. The Big Plus of this hotel is its location. It's a 4 block walk to the Bayside tourist attractions and the Hop On Hop Off Tour Bus stops 1 block from the hotel.

"Rip off. Overpriced, bad services "

2
Lucy T, Darwin, Australia 19/06/2016

For the price you pay, this old and worn out hotel is way overpriced. The beds are comfortable but EVERYTHING is worn out. The single lift to service customers and staff are completely unacceptable. Took too long to wait in queue, generally 15 mins waiting. Faster to walk down 11 flights of stairs with luggage then to wait for the lift. Insufficient details provided about customer parking facility. The several stairway access needs better explanation. Breakfast was ok. Not the same standard as other best westerns I've stayed in.

"Excellent value"

5
Sean J, Taichung, Taiwan 14/06/2016

This hotel is excellent value and is very convenient for the seafront, maritime museums, and the USS Midway. It is also close to Little Italy, and the old gas lamp district is walkable. There is a tram system close by, so travelling around is easy and convenient

"GREAT HOTEL"

5
maryhD2239JD, Los Angeles, California 13/06/2016

Great hotel, convenient location, awesome staff. Everyone went out of their way to make our stay very comfortable. The manager was especially helpful but all the staff are professional and friendly. It will be even better when the second elevator is repaired.

"Location Excellent"

5
Glenna M, Oakdale, United States 11/06/2016

Best Western Bayside Inn, San Diego has an excellent location for visiting San Diego. The rooms had everything we could want, beds comfortable! Dining selections within easy walking distance....plus transportation within easy walking distance. Would definitely select this location again.

"Above and beyond in the perfect location"

5
Staci G, Pebble Beach, California 09/06/2016

Stayed here for the RnR San Diego Marathon in early June. Booked through AMEX travel and got a better deal than through the hotel itself. Hotel has been renovated fairly recently. Part of the attraction was a shuttle from the airport so we didn't have to rent a car (with a trolley station close in case we needed to go farther than planned). What wasn't mentioned was that you need to call and ask for the shuttle; it's not an automatic rotation at the SAN airport. The shuttle driver wasn't on duty when I finally figured that out, and they told me to take a cab and they'd reimburse (which they did). Bonus - the cab driver told me about the Kebab Shop and I enjoyed two AWESOME lunches there. Room temp was great and the thermostat worked properly. My friend was kept awake by sirens throughout both nights, but I didn't hear them. Breakfast was adequate, though not many options for a gluten free diet, so manage your expectations if that's an issue for you. Staff was friendly, efficient, and helpful. Special kudos to Moises and the housekeeper working the 11th floor for finding my favorite earrings and working hard to return them to me. Pool was small but clean, and sheltered from the wind. Water was c-c-c-cold. One elevator was out of service which sometimes made for slow treks up and down; hopefully that has been repaired now. For the price, the location and experience could not have been better. Will definitely stay her again if I need to return to the area.

"Comfortable, good location for the waterfront and little italy"

4
Taymar, Epsom 05/06/2016

We stayed a few nights here. Car parking on site was $18 per night, but easy and convenient. Room was spacious and comfortable, with all the usual conveniences. The free breakfast in the next-door restaurant was a little underwhelming - limited choice and average food, but that was the only thing we felt let the hotel down.

"Comfortable hotel in a good location"

4
KrysEH, Oxford, United Kingdom 02/06/2016

The hotel has comfortable rooms and offers a very good breakfast. It is well located, close the harbour, restaurant and shops – easy to walk to most places you would want to see – yet quite peaceful. Seaport Village, a lovely shopping area, was only a short walk away.

"Great Location and Good Value"