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Best Western Plus St. Christopher Hotel, New Orleans

114 Magazine Street, 70130-2421, New Orleans, United States - See on a map
Best Western Plus St. Christopher Hotel - Welcome to Best Western Plus St. Christopher Hotel! The Best Western Plus St. Christopher Hotel is ideally located in the center of New Orleans. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the newly renovated Best Western Plus St. Christopher Hotel! Explore the French Quarter with ease or slip into one of the great dining establishments, because the best of the city is at the doorstep of this New Orleans hotel. From Mardi Gras, to discovering Bourbon Street any time of year, there’s endless entertainment when visiting New Orleans. Steps away from the French Quarter and the street car lines that can take you to the Garden District, the location of the hotel might catch the eye of travelers, but it’s the service that really shines. Enjoy a great value that includes free high-speed wireless internet and a free breakfast. Start the morning off right by indulging in a deluxe breakfast featuring classic American dishes such as pancakes, scrambled eggs, and sausage/bacon. The rate at this New Orleans hotel can’t be beat, especially considering the prime location. For those traveling for the Culinary Experience, find favorite food and dining spots nearby. Tourist companies happily pick up guests at this New Orleans hotel, whisking them to Katrina memorial sites, famous cemeteries and even on haunted tours of the city, or go exploring in the bayou country. The popular Jazz Fest and French Quarter Fest are must-sees while here as well. Whether it’s conventions that bring you here, or the promise of the party of a lifetime, make the most of it by staying in the center of the city. Business travelers find it easy to slip in a little fun with work. Whether it’s a meeting at Deloitte® & Touché or an event at Tulane University, prepare for a great time. Loyola University is within a few miles of the hotel, too, and there are also oil and gas companies in the area that bring business guests to the hotel. The convention/banquet service makes this New Orleans hotel an easy choice for meetings and events. Book your next stay at the newly renovated Best Western Plus St. Christopher Hotel. Valet Parking is unavailable until further notice. We do have self-parking available which requires you to check in at the hotel and pick up a ticket.

Best Western Plus

St. Christopher Hotel

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Hotel advantages

  • Catering Services
    Catering Services
  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
GreenLeader Silver
 
Travelers Choice 2021
 
Travelers_Choice 2020
 
based on 711 guest reviews
NOTE ISSUED
Excellent
454
Very Good
155
Average
51
Poor
25
Terrible
26
REFER TO NOTICE
Business Business
77
Couples Couples
217
Family Family
164
Friends getaway Friends getaway
86
Solo travel Solo travel
14
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Girls/Birthday Trip"

5
rsp02, Water Valley, Mississippi 07/05/2022

We really had a great time and the hotel was very nice great locations. Walking distains to anything we wanted to do, eat and shop. I really enjoyed everything about this trip and would tell anyone to stay.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you very much for the wonderful review. The team is glad that you had a comfortable and relaxing experience during your stay. We look forward to being of service to you again soon. Sincerely,

"Poor experience"

1
darylsmith1, Orlando, Florida 27/04/2022

Was charged twice for the room due to a billing error, Internet WiFi was unusable most of the day when the hotel was occupied, Breakfast was late and only had less than hour for everyone to eat once it was served. Shampoo, conditioner and soap was low quality and had to end up purchasing my own.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for taking the time to write a review about us for it is also through our guests' feedback that we become even more aware of the things that we need to pay extra attention to. Please accept my sincere apologies for all the problems that you have encountered during your stay Sincerely,

"BEAUTIFUL HOTEL"

4
leslie198149, Chicago, Illinois 25/04/2022

no early check in before 2, but you can leave your luggage and explore until check in. Porter was very professional, soon as we pulled up he came out and grabbed our bags LOVE it, and building is secure you can't just walk in.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing the survey regarding your stay. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Horrible"

1
User 23/04/2022

Check in was over an hour and had a person not staying in hotel throwing a fit while people were checking in. Only one worker and she was very overwhelmed. Room had a cigarette burn on blanket remote didn't work properly. Parking is a nightmare the parking garage was a 4 minute walk away and cost $37. Breakfast was horrible. Save yourself from the money trap.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Please accept our sincere apologies for the inconvenience during your stay. These issues were all discussed during our meeting. Rest assured that everything will be further investigated and re-inspected We would like to thank you for bringing these concerns to us for it is also through our guests' feedback that we become even more aware of the things that we need to pay extra attention. to

"Charming & Quiet, Yet Centrally Located"

4
vuwildcat07, Philadelphia, Pennsylvania 07/04/2022

I was here for the Final Four, as this was one of the only well-rated hotels that still had rooms a week out and did not require full payment up front. I've been to New Orleans twice before, so I know the general Central Business District and French Quarter well. This hotel's location was perfect - it was around the corner from two of the team hotels and right across Canal from the French Quarter. Yet you would not realize it because it was so quiet. The hotel is clean and comfortable, with a lot of charm. The walls still show the authentic brick, and there are wood pillars throughout. There are also few rooms on a floor, so it feels intimate. Other than a few mechanical issues (a stuck door and non-working bedside outlets) and a slippery tub, we were very happy with the room and the quality of sleep. The staff was generally friendly, and they had no issue holding luggage for us on our last day because of the inability to offer late check-out. If there were any places to improve, it would be the "bracelet" policy and breakfast. Guests were required to put on a plastic wristband (with a snap, like at festivals or clubs) and wear it when entering the hotel. I assume this is because of overcrowding in rooms or security concerns. I do admit I have never seen this at any other hotel I've been at in the city, so it did feel a bit "down market". Further, despite what I was told, the bracelet was impossible to remove so I had it on 24/7 (including when sleeping and showering). If it was damaged, guests were charged $30 to replace a 30-cent band. Unfortunately, I never saw anyone at the front desk checking them when we walked in (you needed a key card to enter anyway). I think this policy needs to be re-examined or needs to be implemented better. Breakfast was very spartan (only white toast and pre-packaged muffins were available for carbohydrates). However, in a city like New Orleans with a world-class food scene, most people are likely hitting somewhere like Mother's or Ruby Slipper anyway, but people not planning that are likely to be disappointed. Overall, while I tend to favor the major brands given my point balances and loyalty, I would not hesitate to return here for something different.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience Sincerely,

"Our Car was Booted in the Parking Garage!"

1
Villanova331, Wayne, Pennsylvania 03/04/2022

The hotel itself was ok. We were there for the Final Four basketball tournament this weekend. However, upon trying to leave on Sunday morning to get a flight, we discovered a boot locked to our tire in the parking garage. It seems it was a miscommunication between the hotel and the towing company?! Not really sure. But we weren't the only ones. Several people who had cars registered with the hotel came out on Sunday morning to find their cars booted and inaccessible. It was a hassle to get the situation resolved. AND they've charged us for parking.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Please accept our sincere apologies for the inconvenience during your stay. These issues were all discussed during our meeting. Rest assured that everything will be further investigated and re-inspected We would like to thank you for bringing these concerns to us for it is also through our guests' feedback that we become even more aware of the things that we need to pay extra attention to.

"Nice hotel! Helpful and friendly staff"

5
mrswalley99, Macon, Georgia 28/03/2022

Hotel is close to French quarters and even closer to bouton street… most things was in walking distance and that was so convenient. Hotel was really nice and clean very spacious in the rooms. Would definitely stay here again.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you very much for the nice feedback and for giving us an excellent rating. We look forward to welcoming you back soon Sincerely

"Good location."

3
henryg984, Houston, Texas 25/03/2022

The location is good, right off Canal. The staff at checkin was great. The staff the next morning, terrible. Had to wait about 5 minutes to be acknowledge by any of the 3 staff who literally in front of me. Not even a “we will be right with you.” The breakfast option was DIY toast and dry cereal. Only 1 of the two elevators working. The room next to ours had a barking/crying dog late at night until the owners got home.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience. We would like to thank you for bringing these concerns to us for it is also through our guests' feedback that we become even more aware of the things that we need to pay extra attention to.

"Good Stay for Business Trio"

5
User 21/03/2022

Overall I had a pleasant 4 nights here, everything was clean and in working conditions in my room. The hotel is located in a great area in the French Quarter so most things were relatively easy to get to. Would stay here again if I need to comeback to this area.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you very much for the nice feedback and for giving us an excellent rating. We look forward to welcoming you back soon Sincerely,

"Rat activity in my room"

2
mylilnush, Atlanta, Georgia 21/03/2022

My room definitely had signs of rodent activity in the night. They have uncarpeted floors and so, the sound of little rat feet scurrying around the room was pretty obvious. Needless to say, I stayed up all night. After driving from out of state, all I really needed was a good nights rest - it didn't happen. When this issue was brought to Kiyana at the front desk the next morning, she sounded absolutely dismissive towards me, as if I couldn't possibly be right. As for breakfast, this hotel's idea of a breakfast was a bare counter, essentially. My daughter and I came down smack in the middle of breakfast hours and found 2 muffins on display and 1 granola bar. Literally 3 pieces of food. I turned around to a couple of guests seated in the area and just to be sure, asked them if this was the breakfast area, they laughed and said unfortunately yes, and that they were just waiting there while they had their names on a waitlist to get some breakfast at the restaurant next door.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Rest assured that your comments are well-received and will be investigated immediately

"Friendly staff , terrible company policy"

3
User 20/03/2022

Our flight got postponed resulting in us having to reschedule as we would miss our connecting flight. The hotel we just left had no rooms available. It was 5 am or so at this point. Booked a room at the St Christopher Best Western from the airport and headed back into town. On arrival asked if there was an early check in. Was told check in was at 4pm but if we paid an extra 100 dollars we could check in immediately. Really? You're telling me there is a room ready which I would be placed in at 4pm but you can't give to me now unless I pay an extra 100 dollars. Never mind I tried applying my points when I booked using the app and they didn't go through for whatever reason.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for taking the time to write a review about us for it is also through our guests' feedback that we become even more aware of the things that we need to pay extra attention to. Please accept my sincere apologies for all the problems that you have encountered during your stay.

"Poor Customer Service"

2
User 13/02/2022

Reservation system went down and no procedure in place to handle guest that reserved rooms with third parties like Price Line. Would not provide a room because the computer was down even with Price Line contacting hotel direct via phone. Waited 2 hours for the staff to concede and provide us with a room.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Couldn't use the bathroom"

2
Megan504k, New Orleans, Louisiana 04/02/2022

The toilet and drain in the shower were blocked up, the coffee maker was so disgusting, and the air system did not work. We didn't notice these things until it was late at night because we had an event so initially didn't spend time there and didn't want people in the room while we were gone. When I asked about a discount for bot being able to use the bathroom during our stay I was told no. I share this experience with everyone I know so they can pick a different hotel. It's worth it to pay another 20-50 for a room elsewhere.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Great Hotel, best location"

5
iancO2298XQ, Bristol, United Kingdom 01/02/2022

We spent 5 days and 4 nights in New Orleans, this hotel was superb. The greeting was warm and welcoming, the hotel authentic and ideally situated. We were impressed with the cleanliness, security and service. Great view of the city and the Mississippi River, can't recommend highly enough.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you very much for the wonderful review. The team is glad that you had a comfortable and relaxing experience during your stay. We look forward to being of service to you again soon.

"Excellent location near French Quarters at an affordable price!"

5
tammybL969TG, Bismarck, North Dakota 29/01/2022

The front desk staff were very friendly at check-in and knowledgeable about the area. They gave me recommendations for near-by dinner options, as I was traveling with my 81 year old mother and she is not able to walk too far. We appreciated the character that our room had with the brick walls. This hotel was pet friendly which was very much appreciated!

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you very much for the nice feedback and for giving us an excellent rating. We look forward to welcoming you back soon.

"Location is everything"

4
tesabrowntesa, Tacoma, Washington 26/01/2022

Took my guy to The Big Easy for his first time. Had an interesting time. The best part about the trip was being able to return to that comfy bed and pillows at night, Front desk staff was helpful with direction. Place was being fumigated when we arrived. Luckily didn't see 1 bug, lol.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you very much for the wonderful review. The team is glad that you had a comfortable and relaxing experience during your stay. We look forward to being of service to you again soon.

"No windows"

3
User 23/01/2022

Feels like night time All day, if you have to be up early you better be a morning person or have an alarm on next to you. The “windows” are mirrors and parking is blocks away. But overall comfy hotel and Awesome employees!! Their helpfulness and eager to get what I needed in a quick timeframe is what really drove me to stay!

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for your kind comments about our associates. We are glad you did enjoy something despite other areas which you feel need improvement

"Good hotel I can recommend!"

5
User 22/01/2022

This hotel is really nice place. Everything was really good! In the center not far from French Quater. Walking distance, you don't need a taxicab. Nice hotel with breakfast. I can totally recommend for your stay in New Orleans.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you very much for the nice feedback and for giving us an excellent rating. We look forward to welcoming you back soon.

"Great Experience"

5
donaldnav89, Dallas, Texas 18/01/2022

What A Wonderful experience! The Staff was Awesome kind and so accommodating I would stay here Every I'm Town. The rooms were very clean and fresh the smell when i walked in was so inviting and breathe taking i had to ask what was the fragrance being used to freshen the room. The sheets were crisp and warm. dd

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you very much for the nice feedback and for giving us an excellent rating. We look forward to welcoming you back soon. Sincerely,

"So sad and disappointing"

2
Jeff F, Columbus, Ohio 12/01/2022

I cannot agree less with all the positive comments made about this hotel. There were only two friendly staff members, Tom and Jeffrey. With that being said, let's talk about check-in. We arrived 4.5 hours early. We knew it and were not worried about it, neither was the clerk who seemed annoyed we hung around the building. At one point, about 2.5 hours later, we asked how soon could someone possibly do an early check-in? Her reply, 3:30 PM only 30 minutes before actual check-in time. About 2 hours later, this same clerk found us and asked us what our name was and said she was going to check to see if our room was ready. It wasn't. At 4:30 PM which was 30 minutes after normal check-in time, we returned to the hotel after getting a late lunch. The room was still NOT ready but they gave us another room - a double at a queen room price. The wallpaper was peeling, the room smelled like cannabis, the shower dripped to almost a small flow the entire stay. Tom and Jeffrey had to come to our room more than once to help fix the tv which turned out to be a minor cable attachment. The morning "continental" breakfast was a "grab and go" convenient store waste of time. The advertised room service 3rd party subcontractor, 2ndKitchen, had good warm food which showed up 30 minutes late the next morning. We were there the day the sprinkler system failed and dumped water on the 1st floor. The outside maintenance person (probably from the fire suppression company) thought it was funny and moved at a snail's pace while the MOD walked around like nothing was going on without a care in the world. Jeffrey and Tom were busy cleaning and moving items and trying to mop up the water and protect the baby grand piano. We were not the only unimpressed guests. We overheard one couple tell the front desk clerk that their sink was backed up when they check-in and no one came to fix it. They didn't want to be blamed for someone's mistake. I am disabled. The location is also not the best for tourists. Everything is a half-mile or more away. Have good legs, a car, or the Uber App.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Please accept our sincere apologies for the inconvenience during your stay. These issues were all discussed during our meeting. Rest assured that everything will be further investigated and re-inspected. We would like to thank you for bringing these concerns to us for it is also through our guests' feedback that we become even more aware of the things that we need to pay extra attention to.

"BW St Christopher NOLA"

5
MarleneCas, Houston, Texas, USA 10/01/2022

This hotel was an excellent hotel to stay in, it is centrally located and the staff were excellent to work with. We will be staying here again. We're looking forward to booking another reservation in April or May, depending on covid.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you very much for the wonderful review. The team is glad that you had a comfortable and relaxing experience during your stay. We look forward to being of service to you again soon. Sincerely,

"Great room, great price, pet friendly!"

5
cstory823, Tylertown, Mississippi 31/12/2021

We wanted to spend the night in New Orleans to eat and experience the city. We needed to bring our pet so we chose this hotel because of the pet friendliness and the price. The hotel is very nice visually from the outside and the lobby. The rooms were also very cute. There was a jacuzzi tub in the bathroom with plenty of towels. We were comfortable and so was our pet. Everything was close and in walking distance. Parking was close (the hotel parking was full so we parked at a near by premiere parking lot). If you want to get to bourbon or Decatur or even poydras streets, it's a relatively short walk. The hotel itself was quiet and they had a snack bar/breakfast bar. There is also a little room with extras like medicines, umbrellas, snacks, and other things in case you need it with out having to go to CVS. The room for one night with two double beds and a pet deposit was around $175-$180 ($30 of that is pet deposit), (does not include parking which was $40 for 24 hours at the premiere parking lot a few short feet from the hotel) Over all we were very satisfied with our stay and would definitely stay there again if we needed to bring our pet with us.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you very much for the nice feedback and for giving us an excellent rating. We look forward to welcoming you back soon. Sincerely,

"Nice room, but customer service not knowledgeable"

4
User 29/12/2021

I enjoyed our room, but front desk people were not knowledgeable when we wanted to use gift cards when we checked out. They had already run our credit card that we used when we checked in, instead of waiting for check out. When I tried to explain that I called the credit card company, I was dismissed, saying we don't do that here. Also, breakfast was a disappointment- nothing was cooked. It was all microwaveable breakfast sandwiches. The room was nice though, and for the most part we had quiet.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. My sincerest apologies for what must've been a very upsetting experience. If you would like to discuss the situation further, please do not hesitate to reach out to me directly at 504-207-2926. Thank you again Best Regards,

"Trip to New Orleans, LA"

3
User 28/12/2021

Our trip was the day after Christmas Day. We were not aware of additional charges for Parking and incidentals. The parking to load and unload is limited to two cars and some of the guest abuse the use of the spot by leaving their vehicles there. This is a pet friendly hotel with no accommodations for the pets as far as locations to let them out to potty. The staff was friendly, but not locals to advise where to go for breakfast, lunch or dinner. Also no one mentioned the restrictions for identification of vaccine. We were not allowed to go to the casino or some of the restaurants which was one of the reasons to stay at this location. Staff did not know where the casino was or restaurants. We would be hard pressed to stay there again.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for your feedback. We are working diligently to ensure information is up to date on our website regarding hotel services. Please accept my sincere apologies for all the problems that you have encountered during your stay. Rest assured that we have taken the necessary action on those issue. I do hope you will give us a chance to welcome you again and turn your impression of our hotel into a positive one when your travels bring you back to New Orleans. Kind Regards,

"Perfect Location"

4
prm78, Houston, Texas, USA 18/12/2021

The St Christopher Hotel has the perfect location for New Orleans - just off Canal St, easy walking to both the French Quarter, Central Business District and the river: AND a quiet location. Hotel appears recently re-furbished, with high quality modern furniture, great bathroom, and all the expected amenities. The brick walls add interest. Lobby is modest, unlike the big chain hotels, but quite adequate. Staff pleasant and helpful. I stayed on a 10K point award, and felt this was excellent value. One suggestion: I understand 'Grab & Go' breakfast in these times of COVID, but why not provide a small voucher ($5-10?) towards breakfast at the adjacent Red Slipper which has excellent outside seating and will text you when they are ready? Good for everyone ..

"A+ for the Staff!"

4
ReeceBobby, Asheville 16/12/2021

We got fogged in at the airport and had to spend an extra night in New Orleans. Jamir at the front desk was very kind, let us check in a little early and soon the inconvenience of a cancelled flight was replaced by the warmth of the staff and the realization that we got to spend another night in New Orleans! Hotel was nice, clean and in a great area, a block from Canal St. and just across the street from the French Quarter.

"Friendliest Staff"

5
User 14/12/2021

It was amazing!!! I give it a 10! The front desk was very friendly, courteous, respectful and helped me find everything I needed to help us have a fantastic time. He took the time to go over all the fun places we could visit in New Orleans. He also took his time to make extra keys for both of our rooms and made sure we were happy with our prices for the rooms. He went above and beyond to keep us very happy and make us feel like we were home. We will definitely be staying here again.

"Poor Customer Service"

2
pzafereo, Deer Park, Texas 25/11/2021

Check in process terrible for my wife that didn't have the physical credit card the room was booked on. Took approximately an hour and a half to complete the process between emails and pictures that I called ahead and was assured there were no issues.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing a review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Much better options available out there"

2
User 21/11/2021

Business trip. AC didn't work well, continental breakfast was a joke, parking situation is a nightmare, front desk staff is incredibly slow and not helpful, etc, etc. Lot's of superior options in the area with similar price tags. Instead, go stay at the Sheraton next door or the Hyatt Regency just down the road.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing a review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"HORRIBLE STAY. AVOID AT ALL COST."

1
brendan13922, Houston, Texas 17/11/2021

This is a great place to stay if you want AC that doesn't work and a super cramped room. If you love showers, look elsewhere. You won't be taking one in the clogged, backwashed showers here. Pretty problematic when you're sweating in your sleep because the AC doesn't work, then you need to shower but can't because the shower is full of hair and drain residue. The “hot” breakfast was my favorite part. We managed to get one creamer to go with the old coffee, and they were even kind enough to put out TWO muffins for the entire breakfast setup. What a treat!

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing a review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Not worth the money"

3
User 16/11/2021

The only thing going for this hotel was location. The rooms were small, the floor was filthy, the noise outside was loud,the service was average.There was no breakfast, but no reduction in price. Spend a little more for a better room!

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing a review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Horrible staff"

1
User 19/10/2021

10/10 will not stay again nothing was listed as it should of been. There were hidden fees that was not previously listed. And the staff as HORRIBLE! Super rude and did not act friendly at all. Will definitely not stay again.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing a review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"THE PROBLEMS I HAD"

3
User 05/10/2021

The problems I had at the St. Christopher the first weekend in October of 2021 were the following: 1) The breakfast buffet (which was the main reason I chose this hotel) simply does not exist. They did have some plastic-wrapped muffins and foil-wrapped granola bars similar to what you might find in a vending machine that were there for the taking and a couple coffee machines, but the "Deluxe Continental Breakfast including eggs and sausage or bacon, freshly made pancakes, muffins, pastries, bagels, English muffins, cheese, grits, assorted oatmeal, breakfast bars, variety of cereal, yogurt, apples, bananas, burritos" which is on their website? You will not find anything remotely similar at the present time ("due to Covid" I was told). 2) When we checked in, a man in front of us was at the front desk saying, "These keys don't work either." I hoped that wouldn't happen with me, but after going up to 811, I was back at the desk saying, "Our keys don't work." A maintenance man went up and let us in and went to work on the lock, saying he was going to have to replace everything and excusing himself. Much later we were back at the desk to see when he would be back, only to find he was gone for the day. So we got keys to the room next door and moved in there instead. 3) With a bottle of booze, we wanted some ice. There was a vending machine, but no ice machine despite a sign that said "Vending and Ice". Back to the front desk. Ice is on the 4th floor." I walked all around the 4th floor before giving up and returning to the front desk where the young lady reviewed a manual and said "3rd, 5th and 7th floors." Aside from that, clean rooms, good wifi, good location, though the toilet was running all night.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing a review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Not a good stay"

3
Kenyatta N, Henderson, United States 18/08/2021

It's a nice quaint hotel that I usually stay at when I come to NOLA especially for the location to the French quarter. However, I did not have a good stay this time. The water pressure was very low in my original room and I had to be moved twice. Due to COVID, housekeeping is by request only. I stayed 6 nights, so I requested housekeeping twice. They never cleaned my room, only after speaking with a manager. I asked to be compensated for the two mishaps, however I was told the water issue was not the hotels fault and because the front desk person forgot to put my name on the cleaning list then "oh well." This was not a good experience! I've stayed at this location 3 other times, so I was highly disappointed this visit. Not sure if I'll ever stay here again.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing a review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Amazing stay for my birthday"

5
Shequita_Singleton, Dallas, Texas 10/08/2021

After numerous searches of finding a hotel in the middle of the French Quarter, I was able to book this hotel for a really great price. Location was the best. Right in the middle of everything. Great vacation!!!!!!!!

"Great hotel"

5
User 06/08/2021

Spacious room, clean bathroom and lobby. Not a bad value and within walking distance to many tourist spots in New Orleans. Over all a very good experience. Front desk was available for help all night long.

"4.5 Stars"

4
502kfb, Los Angeles, California 03/08/2021

This is a great hotel and location for those visiting French Quarter. The staff was very friendly. The room space is small, which kept me from giving the hotel 5 stars. Just felt too small, even for one person.

"Beyond our expectations"

5
Dreamwords, Pensacola, Florida 30/07/2021

The room was exceptionally clean and the location to everything was EXCELLENT! The parking lot was full so we parked our car at the WTC parking garage (a couple blocks away - the only negative, but that comes with staying downtown in a city) and never needed the vehicle again all weekend. We were able to walk to all the famous restaurants and the French Quarter and to the Riverside mall. Such a great location. The coffee is excellent (Community Coffee, a local brand) and available 24/7. Breakfast was in a bag and meh enough that we didn't even bother getting it the second day (Red Delicious apple, muffin, water, granola bar). But that was understandable, as staffing is a problem everywhere, and didn't dampen our stay. Also due to staffing, housekeeping doesn't come automatically, but we actually liked that, as we didn't need to think of being disturbed. The a/c made a good white noise for us so that we never heard others all night. It was pricey on a weekend, but the Best Western rewards program helped offset some of that with points for a future stay.

"Bad Experience"

2
User 30/07/2021

This hotel was not as it was advertised. It was supposed to have valet parking and free hot breakfast. We had to self park 5 blocks away in a crime ridden parking garage. Breakfast was a muffin and a water bottle. The beds were hard, we had no window so the room was dark, our room had roaches, and the toilet stayed stopped up most of our stay. We stayed in East New Orleans at a Holiday Inn Express at the beginning of our trip and drove in to the French Quarter, paid for parking and had much better accommodations. I would NOT recommend staying anywhere downtown. We've stayed at Best Westerns for years, but this property was the pits. Even the front desk staff was rude. They also did not clean or service our room for the two nights we stayed there. I had to bag my own trash up and put it in the hallway each day. We won't be back!

"Affordable excellence in historic New Orleans"

4
NightsideSpellsinger, Elkton, Florida 28/07/2021

Located within easy walking distance of Bourbon Street and Jackson Square. The staff are welcoming, friendly, and helpful. The rooms are well appointed, if a bit small by today's standards. Everything about this location seemed to take me back to simpler times. Parking is a bit of a walk, but in a security patrolled lot.

"Great Hotel!"

4
Schatz1122, Peoria, Arizona 27/07/2021

The price, the location, and the hospitality could not be beat. The breakfast was what I was expecting from other experiences. I would definitely recommend staying here. We were able to walk everywhere.

"Understaffed and poor parking."

2
Bruce G, New Orleans, Louisiana 25/07/2021

Check in time is 4:00 PM. If you want to check in at 3:45, you have to pay $50. Needless to say, everyone checks in at 4:00. Only one receptionist. One! And, she was inexperienced. Parking costs $30. They've you a sheet with parking places and the receptionist puts an arrow on the one you are supposed to go to. The address is 435 Camp St. There is no such address!!! Calling the number of the parking business - they said the address was 601 Poydras St. There is no parking place on 601 Poydras St. It goes on and on about how bad this experience has been. Shame on you, Best Western!!

"Best Hotel service with prime location!"

5
User 19/07/2021

Each trip to New Orleans brings us to the BW St Christopher Hotel. We are always so pleased with the staff, cleanliness and the location, location, LOCATION! Everyone there is very friendly and professional.

"Terrible experience, terrible parking, not worth it!!"

1
User 12/07/2021

We stayed here one night to see the city and enjoy a fun evening. It started with a call to the front desk before we arrived to ask about parking. We ended up on hold for thirty minutes, arriving with no where to unload, no answer from the hotel on where to park and forced to drive around half the city before navigating back and finding the only open spot to unload. We then waited twenty minutes to check in, were charged extra for our pet to stay and extra to park three blocks away in the tiniest spot and sweat all the way back. There's also no grass or places to walk your dog if you brought one! The rooms were ok, although the beds were hard. They also had a strange odor. Our rest was anything but restful and I actively regret wasting my money on this hotel. It's proximity to downtown was not worth the hassle, I will never stay here again and hope to save atleast a few others from this mistake.

"Dont waste your $ here."

1
User 09/07/2021

There are probably other options. Some technicians working for the hotel were parked in front of passenger unloading zone. Refused to move making hard to load our 8 large bags. Thats just the beginning as the whole experienced was terrible

"Best sleep"

5
castillo9176, Atlanta, Georgia 07/07/2021

The rooms were very clean and comfortable everything worked and service was excellent. Would stay here again. 2 thumbs up. Staff was helpful and caring. The parking is kinda tricky but they give you options, would recommend taking a Uber or taxi. Good views and close to all of the French quarter.

"Don't Bother to Stay Here!!!!!"

1
User 06/07/2021

The hotel is in great location in New Orleans. That's about all I can say good for this place. The service is terrible! I had numerous problems I brought to the assistant manager's attention, she couldn't be bothered with them. Offered a very poor offer to compensate us for the all the troubles we had at the hotel. I told her to do whatever because they should have done way more than she was offering. It's ok, live and learn. We will never stay at this place ever again!!!! The staff could care less about the guests and it clearly shows. It's a shame because the hotel is located in a great spot. Hopefully they will change the staff and other guests won't experience the same things we did. Not Going Back Ever!!!!!

"Go elsewhere"

1
gmcd1958, Ada, Oklahoma 02/07/2021

Parking is Not on site. Very far away. Web site tells different. No food in area. No drinks were served. Lots of add ons with our bill. Had to prepaid for Parking only to get bumped off their list. They didn't care at all. Very rude staff. Dirty hotel. Smelled horrible in our room. The bathroom was nasty. I refused to even use the shower. I saw mold. This hotel needs to be torn down.

"Clean and quiet"

4
User 21/05/2021

I think the parking was a bit pricey for a lot that gets filled up quickly at night since it's a shared parking lot.Could of been a little cheaper but overall this hotel was in a great location. The staff was friendly and helpful.

"Clean, Great Location, Super Desk Staff"

5
Cda_Local, Coeur d'Alene, Idaho 14/05/2021

If you're looking for a hotel with lots of amenities like pools, restaurants, and bars this may not be your place. But if you're looking for great value and perfect location in the French Quarter this is it. Clean, well-equipped rooms (coffee, frig, etc,) in a historic boutique type hotel in the perfect location to hit all the restaurants and attractions. From check in to check out the front desk staff was SUPERB and SUPER HELPFUL. Desk person Julianne and others were friendly and helpful. Julianne recommended a restaurant that became our go-to spot during our time in New Orleans. Desk staff was great in assisting with any extra towels and supplies needed. Thanks for a great stay.

"Good location but unexperienced staff"

3
User 13/05/2021

The hotel itself is pretty average and relatively clean with a superb location. Unfortunately the reception staff is unexperienced and lacking empathy. They should learn what good customer service is.

"Broken assurances and two-faced management"

1
michaelsE974GJ, Sarasota, Florida 09/05/2021

The stay was fine, but our trip was ruined when we had to leave due to a family emergency. The hotel's staff assured us that we would be able to get a refund through our booking service (Expedia). However when Expedia called the staff at Best Western in New Orleans, the staff adamantly retracted what they said and said that they wouldn't allow it due to policy, or something absurdly different than what they told us at the front desk. Super disappointed that they value the relatively small amount of money I lost more than their reputation.

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear michaelsE974GJ, Thank you for your feedback. We apologize for the inconvenience regarding your recent experience. Please contact hotel so that we can look into your concern further. Best Wishes,

"Decent Hotel"

3
AishaTheExplorer, New York City, New York 16/04/2021

Central location. Nice staff. Pretty room. Heater didn't seem to work. Dirty tub as if nobody cleaned it. Shower had low pressure. Dirty vents. Self-parking available which requires you to check in at the hotel and pick up a ticket. Parking area seems shady. Costs $30 to park per 24 hour period. Breakfast to go box included that comes with water, muffin, granola bar and apple. 

Daffne Enclard, General Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear AishaTheExplorer, Thank you for sharing your experience regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We are looking into bringing our breakfast back. Thank you for sharing your concerns. Kind Regards,

"Excellent Hotel"

5
User 05/04/2021

The rooms were very clean and modern , very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown New Orleans. Safa

Danielle Kerlec , Revenue Management at Best Western Plus St. Christopher Hotel, responded to this review
Dear 9910413, Thank you for sharing your experience with other travelers. We appreciate you choosing to stay at the Best Western Plus St Christopher Hotel. Kind Regards,

"Good value"

4
User 18/03/2021

Older building with nice decor. Great location near Canal Street. Very good value for the price. No breakfast option, but several excellent restaurants nearby. Close to river, street car. Parking about a block away.

Danielle Kerlec , Revenue Management at Best Western Plus St. Christopher Hotel, responded to this review
Hi goldentg, Thank you for sharing your recent experience and for choosing to stay at our hotel. We surely can't wait to have the opportunity to serve you again in the future.

"For Covid, it was good."

3
User 13/01/2021

My friends and I came to NOLA for the week and stayed here for 6 nights. We had a corner room on the 7th floor which was nice. Not many people were staying in this hotel. You could only get into the hotel with your room key so the security was good there. The lobby was small but it did the job. The people at the front desk were really nice and friendly. There is no housekeeping during Covid, so if you need something you have to go down to the desk to ask for what you need. Our room wasn't the cleanest which I didn't like during a pandemic. The windows were super dirty and there was soap on the bathroom window which we got off with our own wipes. I don't think all the bedding is changed because I saw long black hairs and I am a guy with short brown hair. Our fridge was broken when we got there so it shows the housekeeping doesn't check. The maintenance guy did fix it right away when I went down to the desk. The wifi didn't reach our room very well. It took us a few days to connect. This hotel was so cheap and in a good location to visit and see all of New Orleans. If there wasn't a pandemic, there is no way I would pay the $300+ a night to stay, but for $91 a night and free breakfast, we couldn't beat it.

Danielle Kerlec , Revenue Management at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for completing a review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great hotel! Great location! Need better parking"

4
adam l, Laurel, Mississippi 02/01/2021

My wife and I recently stayed at the St Christopher and overall it was a great experience. The room was small, but that can be expected with an older hotel in New Orleans. My only complaint would be the parking situation. We had to pay $33 to self park in a sketchy parking lot between two liquor stores behind the hotel off of Canal street, wasn't too pleased with that. Other than that I would recommend this hotel, I would just spend the same amount of money and park in Harrah's Casino's parking garage and walk the extra block to the hotel.

Danielle Kerlec , Revenue Management at Best Western Plus St. Christopher Hotel, responded to this review
Dear adam l, Thank you for choosing to stay with us. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely,

"Beautiful hotel and great location"

5
sparky732, Atlanta, Georgia 26/12/2020

We were surprised at how beautifully decorated the hotel was for Christmas. The room was recently updated and very comfortable. I made sure to reserve rooms with windows. The hotel was conveniently located to the French Quarter. We had breakfast next door at the Red Slipper.

Danielle Kerlec , Revenue Management at Best Western Plus St. Christopher Hotel, responded to this review
Dear Sparky732, Thank you for sharing your experience regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand.

"I hate the whole experience"

1
User 03/12/2020

This hotel is too overpriced for What it actually offers. The WiFi sucks, the bagged breakfast sucks, they don't clean rooms or even ask of you need additional supplies. The doors are always locked so you have to wait in the cold even during the day. I wish we stayed somewhere else. They're saying they can't do certain things because of COVID-19 but still charging for those services as if they did. If you guys can't do it. You should lower your booking prices because you're not doing half of what you promise. This hotel is a complete waste of money and i hated my whole visit. I needed up leaving here earlier

Danielle Kerlec , Revenue Management at Best Western Plus St. Christopher Hotel, responded to this review
Dear 610ravene, Thank you for your review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great Value"

4
funsizemy, New Orleans, Louisiana 13/09/2020

We stayed here for a total of 7 nights. It is located right next to The Ruby Slipper which seems to have lines out the door anytime we pass by so if you've been wanting to try it then this location would be great for you. Checking in: We walked in and were greeted by a nice young lady at the reception desk. We checked in within a few minutes hassle free. There is parking behind the hotel which you pay for $20-$30 (including tax) per night. We were informed that due to COVID room service isn't available, housekeeping is reduced to as needed, if we need towels to put ours on the floor and call for new ones, and breakfast would be in to go bags. We don't typically use room service and since going vegan there's not much in a continental breakfast I could have anyway so all of that was fine with us. Rooms: The first nights we stayed in a queen room. This room has a normal height ceiling. It was clean and non-smoking. The room itself is a bit smaller than I had expected. Comes with a safe, fridge, iron & ironing board, marble tub & shower, hairdryer, desk, and lamps. Our room had a view of the street, we can see the cars pulling up for check in. We decided to extend our trip and attempted to do it at the front desk but the price we were quoted wasn't what we would be happy to pay. I went online and booked a king room for what I was happy to pay. The later half of the stay was in a king room. It has a high ceiling. The room is larger also non-smoking. This time we had a view of other buildings. Albeit was a bit tough for me to reach the stick you use to slide the curtains because I'm only 5' so you just slide the curtain without the stick. Other than that no critique really. If you are looking to book a room and debating between the queen or king just go with the king. You'll be much happier.

Danielle Kerlec , Revenue Management at Best Western Plus St. Christopher Hotel, responded to this review
Hi funsizemy, Thank you for this great review. We are so pleased that you enjoyed your stay with us, and all these great details that you are providing future travelers. Thank you for staying with us, and we hope to see you next time! Danielle Kerlec St. Christopher Hotel

"Great hotel! Parking problems!!!!"

4
lisacJ7701HQ, Olympia, Washington 05/08/2020

The hotel is very nice and close to quarter. This is my second stay there. Covid restrictions took away from the experience but they are following protocol. One thing! I looked on the website and saw that valet parking was suspended. So I parked in the lot behind the hotel and paid 60 dollars. When I checked in, I discovered I could stay in SAME lot for 25. I plead my case with the parking company to give me my 35 back and they refused! The staff at the hotel could not credit me either. Perhaps the website can be updated to advise people to check in before parking.

Danielle Kerlec , Revenue Management at Best Western Plus St. Christopher Hotel, responded to this review
Dear lisacJ7701HQ , Thank you so much for choosing to stay with us at the Best Western Plus St Christopher Hotel. We are glad to hear you had a great stay. We apologize for the inconvenience with the parking and we will use your feedback for services improvement. We hope to see you again soon. Danielle Kerlec St Christopher Hotel

"Great hotel. Great location. "

5
tanner31nola, Spanish Fork, Utah 30/07/2020

We stayed here Pre COVID and our stay was amazing. Our room was very clean and spacious and the beds were very comfortable unlike any other hotel I have stayed at. The lady at the front desk was also very kind and helped us with all of our questions we had. The hotel it's self is in a perfect location right next to the FQ and not that far of a walk to the Super dome and Smoothie king center.

Danielle Kerlec , Revenue Management at Best Western Plus St. Christopher Hotel, responded to this review
Dear tanner31nola, We appreciate you choosing to stay with us at the St Christopher Hotel. We are glad to hear that we exceeded your expectations with cleaned, spacious and comfortable rooms. Thank you for your compliments on our hotel staff. We surely can't wait to serve you again in the future. Thank you for choosing us, Danielle Kerlec Revenue Management

"St Christopher New Orleans, LA"

5
mgartland59, Harker Heights, Texas 22/06/2020

Grat Place to Stay right by French Quarter, Excellant Staff and location, Kept Clean and provided everything we needed in a timely manner We had to move here due to a fire at the Quarter House. The staff here was helpful and checked everyone in quickly and professionaly.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi mgartland59, Thank you for your feedback. We appreciate your compliments on our hotel and staff. We are glad that we were able to accommodate you quickly and professionally. Danielle Kerlec St. Christopher Hotel

"Great stay, very close to the French Quarter"

4
AimIrv, Edwardsville, Illinois 11/06/2020

The hotel staff was friendly, it was very clean and updated. Comfortable beds and pillows. The room was very small, but it was completely adequate. We were there just as things were opening up after Covid, so there was no continental breakfast. They provided grab and go bags with a muffin, granola bar, fruit and juice instead. The only tricky issue was the parking. They normally offer valet for under $40 a day (I think it was $37), but due to Covid there was no valet. There was a pay lot right behind the hotel, but it was $20 for 4 hours. That wasn't going to work for overnight. Luckily, because the numbers of guests were down we were able to park right on the street for free. The hotel was great and very close to popular tourists areas, but if we went back when it was more crowded I would probably want to find somewhere with a better parking situation. Also, no microwave, but overall, a great night's stay!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi AimIrv, Thank you for your review. We are pleased that you enjoyed your stay with us. We do hope you stay with us again next time your travels take you back to New Orleans. Danielle Kerlec St. Christopher Hotel

"Awesome Vacation!"

5
User 11/05/2020

We stayed for a week in early February! The location of the hotel was perfect! Even better then what we thought it would be! Just a few minutes walk to the French Quarter. We actually walked everywhere during the week. Most places we went to from the WWII museum, the riverfront, Louis Armstrong Park were at most 20 minutes away. The staff at the hotel were so great to work with especially Anthony! We had a few minor issues when we checked in with our room but they were all promptly taken care of. He really made the customers his top priority! The breakfast was one of the best we have had. There also was an omelette bar where a chef cooked your personal order along with many of the regular breakfast options.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi KathyBlum, Thank you for this great review. We are so delighted that you enjoyed your stay with us! We appreciate your compliments on our delicious breakfast and perfect location. Danielle Kerlec St. Christopher Hotel

"New Orleans March 2020"

5
O8909QSsteveb, Limassol City, Cyprus 18/03/2020

The hotel is in a fantastic location for the French quarter, with access to all modes of transport which is 2 mins from the hotel. The hotel offers peace and quiet and our room was comfortable and very clean. Breakfast was included and good, Omelette chef is fantastic. Overall great value for money.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi O8909QSsteveb, Thank you for your review. We are glad you has a comfortable and relaxing stay with us. We are pleased that you enjoyed our full breakfast, and see us as a great overall value. We look forward to your return in the future. Danielle Kerlec St. Christopher Hotel

"great stay"

5
Curtis C, United States 17/03/2020

Good location and nice clean hotel. The rooms do lean to the smaller side, so not really large spacious rooms. Staff is very helpful and the breakfast is great. Parking? I do think that the valet parking cost of $37.00 per day is over the top. Should not be that high.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Curtis C, Thank you for your review. We appreciate you bringing these concerns to our attention, and we will look for ways we can improve. Danielle Kerlec St. Christopher Hotel

"My Stay at the Best Western Plus St Christopher Hotel"

5
Mardemaco, Hopewell, New Jersey 16/03/2020

Everyone was there to make our stay enjoyable and it was. Breakfast was delicious. Coffee was awesome. Juice was fresh as well as the pastries. All the breakfast foods were delicious. Our room was adequate in size. Bed was very comfortable and the pillows were the best I ever placed my head on. The bathroom water was hot almost instantly.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Mardemaco, Thank you for your feedback. We are glad you had a great stay with us! We appreciate your compliments on our delicious full breakfast. Thank you for staying with us. Danielle Kerlec St. Christopher Hotel

"Served its purpose"

5
MommyKris, San Antonio, Texas 15/03/2020

The room was clean and served its purpose. The bed was comfortable and got a good night's sleep. All the staff did their job as they should. I was happy with my stay. Note to people staying there. When you arrive just park in the front. Take ALL your belongings. Parking is off site so you wont have access to get anything from your car. Price for valet $37 a night with in and out access. They will give you a ticket to call for your car if and when its needed. Just allow 20 to 30 to have them get it to you.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi MommyKris, Thank you for your feedback. We are glad you found the bed comfortable, and staff friendly. We appreciate your recommendations to our future guest! Thank you for staying with us, and we hope to have you return soon. Danielle Kerlec St. Christopher Hotel

"Great stay with our teenage boys!"

5
User 14/03/2020

Delicious hot breakfast M-F Exposed brick walls really nice touch Cookies and ice cold lemon water in lobby Very clean Walking distance to French Quarter Loved the staff!! Very sweet people taking their jobs seriously.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Virginia E, Thank you for your review. We are so pleased that you enjoyed your stay with us. Thank you for your compliments on our lovely amenities we offer. We hope to have you stay with us again in the future. Danielle Kerlec St. Christopher Hotel

"Nice stay"

5
User 11/03/2020

The team is profesionnal and very kind. We were very well served.have seen better for the breakfast but it was ok. We were there in the “coronavirus crisis”period . I saw employee wearing gloves cleaning the hall and the eating room.

"Will Definitely Stay Again!"

5
jab0523, White Lake, Michigan 11/03/2020

My husband and I stayed here for two nights with our dog. It was our first time in New Orleans, and we were so happy with this hotel! The room was very clean and comfortable. The staff was friendly and helpful. The location and price were excellent. We were a little disappointed that, for a pet-friendly hotel, there wasn't actually anywhere on the property for dogs (there is a small, gated, dirty mulch area just down the street for them in front of the Sheraton). But it worked out okay. For parking, we opted to used a nearby lot instead of the hotel's valet service.

"Great hotel, excellent location "

5
User 11/03/2020

I stayed at this hotel 3/6-3/9. All of the encountered staff were absolutely amazing. The rooms are a nice size, up to date and very clean. The breakfast was very good. I will definitely stay at this location again.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 345sherrif, Thank you for this great review! We are so delighted that you had an amazing stay, and had friendly encounters with our staff. Our breakfast is so delicious, thank you for the compliments. We look forward to your return. Danielle Kerlec St. Christopher Hotel

"Weekend Getaway"

5
User 09/03/2020

Staff was friendly. Breakfast was good with many options. Hotel had lots of character, room was clean and quaint. Valet parking is the only option for parking and it is high...but expected. Hotel was in a great location, walking distance to basically everywhere you may want to go

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Angela S, Thank you for your feedback. We are so glad that our staff was friendly, your room was clean, and that our location was of convenience for you. Thank you for staying with us. Danielle Kerlec St. Christopher Hotel

"NOLA VISIT"

5
User 05/03/2020

Monique, Rhea, Genevive made our stay like a home away from home. most have been very warm. forgive me for not remembering the others names but the guy at the omelette station, the lady at security at night, all have made our stay really good. the rooms were clean. the amenities in the rooms were great. the breakfast was superb. they have one of the best breakfast available in hotels. Monique at the front desk even helped book our dinner cruise. really one of the best vacays we had as we enjoyed our stay at the hotel. Thanks to all of you guys. Best Regards, Dr Christine Saracho

"Terrible Service from front desk"

1
wanderinmoose, Orlando, Florida 03/03/2020

Stopped by hotel at noon and asked for early check in. Came back at 230. We were the only ones in the lobby and waited for 90 minutes to have a room ready while 20+ others checked in. At exactly 4pm the staff found a room for us...I guess they couldn't comprehend having a room prepped for someone that was actually on property and waiting.

"Girls Trip"

5
User 02/03/2020

The room and hotel is perfect! I really enjoyed the staff. They made sure everything was up to par each day. The breakfast was really great, and they offered city tours.'I would definitely recommend this hotel and come back and stay

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Jaesharene, Thank you for your feedback. We are so thrilled that your Girls Trip was successful, and that y'all had fun staying with us. Thank you for recommending us, and we look forward to your return. Danielle Kerlec St. Christopher Hotel

"Nice hotel"

5
User 02/03/2020

Great location. Wonderful hot breakfast. Friendly helpful staff. Each time I stay here the room gets smaller but it's okay because we don't spend a lot of time in the room. It would be cramped if we did.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi dorothyb681, We're so pleased that our staff was so welcoming and friendly during your stay. They really are genuine with providing great customer service. We hope to see you again soon! With us being a boutique hotel, every room is different sizing. Next time you stay, you can always request a larger room. Danielle Kerlec St. Christopher

"Great location and hotel"

5
User 02/03/2020

I've stayed many areas in NOLA and always love the area where this hotel is. Easy access to River Walk, Casino area and French Quarter. Check in and out pleasant. Valet was great, got my car in less than 6 minutes when leaving. The room was clean and really nice.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 527rhondad, Thank you for being such a loyal guest and staying with us every time you come to New Orleans. We do have such a convenient location, being right across the street from the French Quarter. We appreciate your kind compliments on the cleanliness of your room, and the easiness of our valet service. We look forward to welcoming you back next time. Danielle Kerlec St. Christopher Hotel

"Heavenly stay at St. Christopher during Mardi Gras"

5
User 28/02/2020

From check in to check out, staff helpful, friendly! Even changed us from a room with no view to a room with a view, without a hassle and over text, didn't even have to be there. Manager text to see how we were doing and how our stay was, that was cool. Rooms were clean, with enough room and no carpets! Location was awesome, the parades passed so closed to the hotel! Also appreciated the security they had during Mardi Gras time! Will recommend and will stay there again!

"Excellent stay."

5
User 27/02/2020

We had a nice room in a nice hotel with excellent and caring staff. Monique at the front desk was especially helpful with suggestions and directions as to what to do and where to go. They have valet parking at a fee.

"New Orleans"

5
RichardH3, Las Cruces, New Mexico, United States 22/02/2020

Very nice boutique hotel. Great service and location in New Orleans. The staff were all extremely helpful and polite. Even with Mardi Gras going on the hotel remained professional. Breakfast was good especially the omlet station.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi RichardH3, Thank you for your review. We are so pleased that our staff was helpful and polite during your stay with us. Mardi Gras is such a fun time to visit New Orleans, and we have the perfect location to enjoy the parades. Thank you for your compliments on our breakfast, our team tries hard to ensure that all of our guest enjoy. We hope to see you again next Mardi Gras! Danielle Kerlec St. Christopher Hotel

"Beyond my expectations"

5
User 20/02/2020

The staff was fantastic from Timothy Allen who so nicely and professionally checked me in. I also was assisted by Keduin Molina with the business center. Just everyone at every level was so friendly and helpful. The room was perfectly clean and contemporary. All in all, I was so impressed.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi R3709DHtommyt, Thank you for your feedback. We are so delighted that our lovely staff assisted you so greatly. Thank you for the compliments on our clean rooms. We are so glad that we had impressed you. we hope you stay with us for any future travels to New Orleans. Danielle Kerlec St. Christopher Hotel

"Perfect location"

5
lomicaonco, Detroit, Michigan 18/02/2020

Great staff. Great breakfast. Perfect location would definitely stay here again. Loved it and will refer all our friends. Close to casino and Bourbon Street. Free breakfast is awesome. Ready to book already to come back.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi lomicaonco, Thank you for this great review. We are so pleased that you found our location perfect, breakfast great, and staff friendly. We look forward to having you book with us again. Danielle Kerlec St. Christopher Hotel

"Very Good Experience"

5
Vincent M, Tiffin, Ohio 18/02/2020

I stayed at this hotel a few years ago and was underwhelmed--the service was not very good (they lost my reservation and were not very helpful in sorting it out), and the breakfast was so-so. This year I decided to try the St. Christopher again, just to save money. I'm glad I tried the St. Christopher again; I will definitely stay here again. Check-in was quick and easy, with none of the attitude of the last time. The valet parking was quick and efficient and very helpful. The breakfast was excellent (if you get the custom-made omelettes, leave a tip), the rooms in much better condition, and the location is hard to beat. Everyone who worked there treated us well. The security is good, the clerks and cleaning staff are great. Overall, they've more than redeemed themselves.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Vincent M, We are so delighted that we were able to provide you a superior stay after your last stay with us. We are always looking for ways to improve and work hard every day to make it happen. It is so great to know that our efforts dont go unnoticed. We appreciate your compliments on our yummy breakfast, clean rooms, and friendly staff. Thank you for giving us another chance, and we do hope to have you stay with us again in the future. Danielle Kerlec St. Christopher Hotel

"Great hotel"

5
User 18/02/2020

This hotel is great. Nice and very clean room. Hotel is accessible to everything!!! Checking in was easy and convenient. Very affordable. Staff is nice especially Nimfa and Rhea who are so accommodating and always ready with a smile.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 143junied, Thank you for your review. We are so glad you had a great stay, and that our staff provided you great customer service with a smile. Thank you for staying with us and we hope to welcome you back soon. Danielle Kerlec St. Christopher Hotel

"Convenient Location"

4
b2grimes2020, Agency, Missouri 17/02/2020

It was a nice hotel and very conveniently located to everything we wanted to do. Only 2 blocks from the French Quarter, only about 9 blocks from the WWII museum and very close to other sites too. The hotel offers a free breakfast which I felt was very good. More that just cereal and rolls, they offer an omelet station, scrambled eggs, sausage, pancakes, fruit....it was very good. It was a good stay and I would stay again. Just so everyone knows, they do have a few rooms that don't have a window to outside....I had one and really didn't care for it, so if that's an issue for you, ask for a room with a window. Also, they have a great staff!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi b2grimes2020, Thank you for your review. We are delighted that you enjoyed our delicious breakfast, and convenient location. We are glad you enjoyed your stay with us overall, and we look forward to welcoming you back in the future. Danielle Kerlec St. Christopher Hotel

"In town for a short visit; great place"

4
User 06/02/2020

We stopped in for 3 nights having never been to NOLA. Great quiet location that is 10 min or less walk to French quarter. What a good breakfast and omlets to order?! Why yes! Clean rooms and did I mention quiet? Friendly, attentive staff. Highly recommend.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 996PaulH996, Thank you for your feedback. It is so great to know you enjoyed your stay with us! We have such a delicious breakfast and fantastic location, we are glad that you agree as well. Thank you for recommending us, we hope to have you visit with us again soon. Danielle Kerlec St. Christopher Hotel

"Great hotel off the busy main street"

5
I_shef, Ottawa, Canada 06/02/2020

We had a wonderful time. The hotel looks more like a boutique hotel, but it has all that one would need for a great stay. It is 7 minutes walking distance from the FQ and off Canal st. Making it quiet. The breakfast is Great! More than we expected. Location was perfect: st. Charles streetcar, canal st. FQ, and many attractions. The room had character and was well maintained! Would definatelly stay there again.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi I_shef, Thank you for your feedback. We are glad you enjoyed your stay with us, and had the chance to try our delicious breakfast. We will be here always, ready to welcome you back. Danielle Kerlec St. Christopher Hotel

"Smooth stress free stay"

5
User 06/02/2020

We arrived at the hotel and our car was immediately taken care of which is a huge deal in New Orleans. Parking is difficult to find and the hotel offers valet parking in a secure lot. The location was great. Harrah's casino 2 blocks away. Gift shop and convenience stores 1/2 block away. This is a very safe area, also a big deal! The French Quarter is within walking distance. The street car is 1 block away. Highly recommend this hotel. The price...fantastic! Also a very quiet place to stay.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Karen B, Thank you for your feedback. We are glad that you had a great stay with us, and enjoyed our convenient location. We appreciate you staying and recommending us, and we look forward to your return. Danielle Kerlec St. Christopher Hotel

"The St Christopher"

5
Marti L, Newton, Kansas 05/02/2020

Elegant Hotel top to bottom. Wonderful staff, smiling, courteous, friendly and FUN. Gave us easy to understand directions to a local location that was within walking distance of the Hotel. We will make this our Hotel preference any time we are in New Orleans

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Marti L, Thank you for this 5 star review. I am glad the hotel and room was comfortable throughout your visit to New Orleans. We try very hard to ensure our guest are comfortable and enjoying their time with us. We hope to have you come back soon. Danielle Kerlec St. Christopher Hotel

"Perfect location"

4
valtom3477, Ohio 05/02/2020

We traveled to New Orleans for a girls trip/birthday celebration with 11 girls, I couldn't have picked a better spot!! I was very nervous about being in charge of all the planning and no one had a single complaint that I'm aware of, the AC wasn't working great in one room but I replied to a text from the hotel checking on us and by the time we returned that evening it had been taken care of. You are just a very short walk to Bourbon Street and Decatur, there is a convenience store on the corner and a Starbucks in the Sheraton which was perfect! The breakfast is perfect when you have a group, lots of choices to keep everyone happy!! If I ever make it back, this will be my forever spot!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi valtom3477, This was such a great review to read! We are very pleased that you enjoyed all aspects of your stay with us. We try and work hard to ensure all of our guest are comfortable and enjoy their stay. We are glad that this was no exception. We appreciate you bringing the A/C issue to our attention, so we can improve. We hope to have you back again soon. Danielle Kerlec St. Christopher Hotel

"Great Location"

4
kvanderwyk, Walpole, Massachusetts 31/01/2020

This hotel is a decent value for the location. It's a few blocks from the French Quarter so you have the benefit of being close to most of the most popular sights there, without being right in the middle of the chaos. This was our first time visiting New Orleans and this hotel was well-placed to allow us to walk to everything -- the WWII Museum (MUST SEE), Lafayette Square, riverboat cruises, Harrah's Casino, Jackson Square, Frenchmen St., etc. The free breakfast was okay in a pinch, but in a city like this there are so many better options close by. We ended up walking 10 minutes up the street to the Auction House Market most mornings for many delicious options. Overall there is nothing super-special about this hotel but we'd probably stay here again if the price was right!

"Noise is a BIG Problem at this Property"

2
Melissa P, Rancho Cucamonga, California 30/01/2020

I am a fan of Best Western hotels and usually stay at one when traveling. However, I'm sad to report that this property was a huge disappointment. The location is great. The restored historical building that houses the hotel is beautiful. The complimentary breakfast is good. However, the noise in this hotel is terrible and unrelenting. My husband and I were robbed of sleep each of the three nights we stayed there. The noise is not so much guest-type noise, although there was plenty of that. It seemed to be more along the lines of mechanical or equipment noise from within the hotel structure. A loud boom would occur at regular intervals during the day and night along with banging and what sounded like something being dragged over a rough surface. We were abruptly awakened one night (after finally falling asleep) to what sounded like a huge drill boring through concrete! We were moved to a different room, and the noise there was even worse!!! There were other annoyances, such as the sink not draining, uncomfortable pillows, and staff that was borderline rude, but those paled in comparison to the noise problem. Unless you are an extremely heavy sleeper, don't stay here.

"Good location, average rooms."

3
ChantelMae, Turtle Lake, Wisconsin 25/01/2020

Was a good spot, walking distance to most places we wanted to go. Rooms were cute and clean but had a lot of chips in the dry wall and we never had anyone come to clean or bring more towels and toiletries on our 5 day visit except when we stopped at the front desk. Breakfast was good.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi ChantelMae, Thank you for your review. We are glad you enjoyed our location and had a clean room. We appreciate you bringing the room issue, and housekeeping issue to our attention. Please know that this is not what we expect from our staff and services. We have addressed this with our team, so we can improve our services. Thank you for staying with us, we hope you give us another chance in the future to provide you a superior stay. Danielle Kerlec St. Christopher Hotel

"Nice quiet hotel"

5
User 23/01/2020

It is a nice hotel just outside the party district it's easy to escape to a quiet place It is close to the WW2 museum, the Aquarium, the Insectarium and Adventures in New Orleans bus tour. It has historic significance to the city also.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Road889194, Thank you for your feedback. We are so pleased that you enjoyed your stay with us, and that our location was perfect to make your stay better. Thank you for staying with us, and we look forward to your return. Danielle Kerlec St. Christopher Hotel

"Great value in NOLA"

5
User 23/01/2020

Front desk staff was great. Please acknowledge Timothy for his excellent service. As the public face of the hotel, he made us feel welcome and taken care of. The included breakfast and made to order omelette bar was a nice touch. Make sure to ask for an upper floor room with a window, view of the river was great!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi rgill2020, Thank you for your review. It is so wonderful to know you found our staff to be friendly especially Timothy, and our breakfast fresh and delicious. We will be sure to share this with our amazing staff, to ensure they know they are doing a fantastic job! We look forward to have you stay with us again. Danielle Kerlec St. Christopher Hotel

"Ideal"

5
GoldfishBW, Boston, Massachusetts 23/01/2020

The hotel was clean and comfortable. The staff was friendly. The location was excellent... about as close to the French Quarter as you can get without actually being in the French Quarter. The room was affordable. The breakfast was quite good. My only complaint was the heating unit in our room was loud. I had to keep turning the TV volume up and down based on whether the heating unit was running or not.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi GoldfishBW, Thank you for your feedback. Thank you for the compliments on our friendly staff, convenient location, and delicious breakfast. I appreciate you bring the A/C issue during your stay to our attention so we may improve. We hope to welcome you back again in the future! Danielle Kerlec St. Christopher Hotel

"Lumpy pillows."

3
User 23/01/2020

Overall the experience was good. I was disappointed that no free parking was available but this is New Orleans. I was looking for a clean comfortable bed to lay down on and comfortable pillows. The bed was fine however those lumpy pillows were uncomfortable.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi roysC228CW, Thank you for your feedback. We are glad you had a great overall experience with us. While there is no free parking in New Orleans, we do offer valet parking at a good price. We appreciate you bringing the comfort of our pillows to our attention. Thank you for staying with us, and we hope you give us another chance in the future. Danielle Kerlec St. Christopher Hotel

"Great location, tasty breakfast, friendly, helpful hosts."

5
Wisconsin_Carie, Wisconsin 23/01/2020

The location just off of Canal St was perfect, as it was 1 block from the action but still quiet. Breakfast was a great way to fill up and save money so we could stretch our food bill on those terrific New Orleans' lunches and dinners. It was hot and even included made-to-order omelets. If you do want to venture out, they are across the street from the Ruby Slipper and down the block from Mothers, both of which always had lines out the door. The hotel is located on Magazine St, which becomes Decatur when you cross Canal and enter the French Quarter. That is the street Jackson Square and Cafe Du Monde are located on. Street cars are close, Bourbon Street is close, it was a perfect choice for us.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Wisconsin_Carie, Thank you for your review. We are glad you found our location to your liking, as well as a delicious full breakfast. We are delighted that you had a great stay with us! We hope to have you back soon! Danielle Kerlec St. Christopher Hotel

"Nice hotel during busy time"

5
SC_daisysun, New Zion, SC 15/01/2020

We were only in town for one night for the National Championship. We were allowed to check into our rooms early which was very convenient. The valet parking garage was full but we were directed to another parking garage that was fairly close walk. We asked a couple of questions at front desk and received courtesy answers. Rooms were very nice and clean.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi SC_daisysun, Thank you for your feedback. We are glad you enjoyed your stay with us during the National Football Championship. It is a delight to know that our staff was courteous and answered all questions that you had. Our team works very hard to ensure all rooms are clean and everything other aspect is at 100%. Thank you for staying with us, and we hope to see you again next time you visit New Orleans. Danielle Kerlec St. Christopher Hotel

"Great location, lovely staff."

5
197ElliotM, Bognor Regis, United Kingdom 14/01/2020

Our first time in NOLO and we were so glad we chose this Hotel, close enough to walk to the historic area and Mississippi but far enough away from the nightlife. Its right near the trolley stop so getting back after a night in Frenchmans Street is cheap, safe and easy. The Hotel staff are super friendly and helpful. The rooms are clean and comfortable with 2 chairs, so many hotels only have 1 chair to sit on, so that is a real bonus at the end of a long days sightseeing. The fridge in the room is very useful, rooms also had coffee making. The breakfast is excellent, and the staff in the breakfast area are particularly good, I wish I could remember their names, the lady was constantly checking the cereals/milk etc were full and tables tidy, she was always wiping tables for the next guests and the gentleman cooking the (deliscious) omletes always greeted us and remembered what we had ordered the previous day. I would recommend this Hotel to anyone, and will seek out Best Western Plus on future trips.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 197ElliotM, Thank you for your review. We are delighted that you enjoyed your stay with us and had a great time in New Orleans. It was such a pleasure to read this review and to know we are ensuring our guest are satisfied and comfortable. Thank you for staying with us, and it will be a pleasure to have you return in the future. Danielle Kerlec St. Christopher Hotel

"Great stay!!"

5
User 14/01/2020

Was in for the Nstional Championship game and the staff made checking in easy on us. Definitely appreciated after fighting game traffic all morning driving in plus traffic around the area while trying to find a parking garage available. Staff called when room was ready which was a little earlier than regular check in which helped us get to the game well before kickoff. Highly recommend the hotel.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi robinrM8054OT, Thank you for reviewing our hotel. We appreciate you coming visit us for the National Championship Game, and that you enjoyed your stay to the fullest. We are so delighted that you highly recommend us, and we hope to welcome you back soon. Danielle Kerlec St. Christopher Hotel

"Great Stay by the French Quarter"

5
llymker, South Dakota 14/01/2020

We loved our stay here - very accommodating, clean, great breakfast, super staff. The motel is literally a half block off French Quarter and so easy to hop on the cable car to visit other parts of the city. Would recommend this to everyone!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi llymker, Thank you for your review. It is so great to hear that you enjoyed your stay with us 100%. We are constantly looking for ways to keep our guest coming back to stay with us. We appreciate this great feedback. We look forward to your return. Danielle Kerlec St. Christopher Hotel

"Great location and friendly staff"

5
Ada T, Toronto, Canada 13/01/2020

The location is great. Across the street from the French quarters. Close walking distance to the aquarium, warehouse district, and easy bus/ streetcar route to garden district and zoo. Had an issue with the shower head not secured properly and they were quick to fix it. There was another issue with the hot water not being hot enough but it was bearable. Free breakfast was a good feature.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Ada T, Thank you for your review. We are excited that you enjoyed your stay with us overall. We appreciate you bringing the issues in your room to our attention, so we may address and resolve them. Thank you for staying with us, and we do hope you give us another chance to provide you a superior stay. Danielle Kerlec St. Christopher Hotel

"January 2020 visit"

5
LenMayh, Traverse City, Michigan 09/01/2020

Perfect location - close to French Quarter, Canal St & Boubon St.. Nice updated spacious rooms. Friendly staff. Nice complimentary breakfast with omelette bar and waffles. This was definitely a bargain at $100/night for 2 dbl beds.

"Great Location Beside the French Quarter!"

5
TorontoTraveller37, Toronto, Canada 09/01/2020

Valet parking. Smaller and friendlier than some of the enormous hotels in the area. Great location for visiting the French Quarter! Recently renovated - our room was modern and nice. Staff friendly and helpful. Breakfast area is pretty small and crowded, but everyone seemed to get along just fine!(You are in New Orleans!)

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi TorontoTraveller37, Thank you for your review. We are so glad that you enjoyed your stay with us to the fullest. Thank you for the compliments on our friendly staff, and great location. We hope to have you stay with us again soon. Danielle Kerlec St. Christopher Hotel

"Great Hotel"

5
M304INjamesr, Huntington Beach, California 08/01/2020

Great hotel right off Canal St. Room is. Ice new and clean. The breakfast was great. They even had an omelet bar! Staff is nice and you cannot beat the location. Thanks for the nice stay. This is the second time we have stayed there.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi M304INjamesr, Thank you for your review. We are delighted that you enjoyed our breakfast with us! We have such a friendly staff, and convenient location. We are glad that you think so as well. We hope to have you stay with us again sometime in the future. Danielle Kerlec St. Christopher Hotel

"Good Clean Hotel with very good location"

4
jennifermC7792SY, Sydney, Australia 08/01/2020

Good hotel located very close to the French Quarter (easy 5-10 minute walk). Near to several shops and dining locations. Good wifi. Free breakfast with good spread. Room was quiet and comfortable. Staff courteous.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Jennifer M, Thank you for your feedback. We appreciate your compliments on our tasty breakfast, perfect location, and courteous staff. We hope to welcome you back next time your travels take you back to New Orleans. Danielle Kerlec St. Christopher Hotel

"Pleasant stay"

5
User 07/01/2020

Very welcoming and helpful staff. Room was clean and had everything we needed. Car valet service was prompt. Breakfast was good - especially enjoyed the made-to-order omelets! And the location can't be beat. Only inconvenience: our room was really warm and, although we lowered the thermostat, it never really cooled off - we would have appreciated being able to cool it to a more comfortable sleeping temperature.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi MLLBH, Thank you for your feedback. We are happy that you had a great stay and that our staff were able to accommodate you so greatly. We have such a delicious breakfast, with a great selection. We are glad that you think so as well, and enjoyed it. We appreciate you bringing the AC issues to our attention, so we may resolve that issue. We hope to have you stay with us again when your travels take you back to New Orleans. Danielle Kerlec St. Christopher Hotel

"Great stay.... terrible valet service"

5
Sunni M, Pendleton, Indiana 03/01/2020

My family stayed 5 nights at the St. Christopher for New Years. The location was perfect! We could get to most anywhere in the city by foot or streetcar. The room was nice and clean; the staff was friendly and the breakfast was great! My only complaint is regarding the valet service. We left the hotel 3 times and texted for our car each time as instructed. Only once was our vehicle there on time. The other times, we waited upwards of an additional 20 minutes for our car to arrive. Incredibly frustrating, especially when you see on a schedule. All in all, a great visit and would recommend it.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Sunni M, I apologize that your stay was not satisfactory. Unfortunately, we do not provide free parking. We do use a valet service with an off-site company for a charge, as a convenience for our guest; since it is sometimes difficult to park in New Orleans. Wait times can sometimes be longer if its a busier time of day, we do apologize for this. We strive for 100% guest satisfaction and can only achieve this by honest reviews like yours. We do not want to loose you as a valued guest, and we do hope you return. Danielle Kerlec St. Christopher Hotel

"Claustrophobic rooms but great Breakfast!"

3
User 31/12/2019

We went with our friends . Rooms were toooo small for a Family of 4. ( 2 adults and 2 kids). First time I stayed in a hotel with NO WINDOW!!!! So no sunlight. Horrible!!! There was barely any slave to keep your bag . I would give 1 Star to room. Breakfast was awesome . People working there made the stay 5 Stars. Very hospitable staff!!!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi ANYA657, Thank you for your review. We are glad you enjoyed your breakfast with us, and the friendliness of our staff. I appreciate you bringing the issues you encountered to our attention, so we may work on improvement. We hope you stay with us again in the future! Danielle Kerlec St. Christopher Hotel

"Maybe it would be better at a slower time of year."

3
catherinecU4875EM, Johnson City, Tennessee 30/12/2019

This is a good location and value, which I have used before with no problems. However, this last trip was terrible with housekeeping supplies and service. We had to call 3 times to get our room done before 5:00 pm answered never refilled shower and soap supplies. The mattress was painful.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear catherinecU4875EM, We do apologize that you felt you did not have a superior stay. Please know that the errors that you encountered is not what we expect from our staff and services. I appreciate you bringing these issues to our attention, so we may improve. We do hope you give us another chance to provide you a wonderful stay. Danielle Kerlec St. Christopher Hotel

"Great place to stay"

5
User 29/12/2019

We love going to new orleans. This was our fourth trip this year there. We have stayed in many hotels, this one has been the best overall so far. Great location, rooms, and friendly staff. We will try to stay here whenever we can when we visit new orleans

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi clepley, Thank you for your review. We are so glad that you love New Orleans, and especially that the St. Christopher Hotel has been the best overall so far. Please come visit with us again on your next trip to New Orleans, we will be delighted to have you stay with us again. Danielle Kerlec St. Christopher Hotel

"Great value and frendly staff!"

5
User 29/12/2019

Me and my wife stayed here the night before our cruise. It was a decently priced room and we were very close to the places we wanted to see such as bourbon street and the french quarter. We were even walking distance to the cruise terminal. The staff was nice and the breakfast was great!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Hododw, Thank you for your feedback. We are so delighted that you had a great stay. We have such a great location, delicious breakfast, and friendly staff. We are so glad that you think so as well. We hope to have you stay with us again in the future. Danielle Kerlec St. Christopher Hotel

"Poor sound insulation"

3
User 24/12/2019

I was waken up by the guest next door in the morning, who slammed the door and talked on the phone for a while. I was kept awake because room service staff started talking next door for a fairly long time until I can't stand. I had to go out in my pajamas to tell them to keep it down. Really bad experience since I didn't have a good night sleep. Beds aren't comfy neither.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear 2yiqingw, Thank you for your review. We appreciate you telling us the issues during your stay. We encourage guest when noise issues arise, to contact the Front Desk. We can ensure the noise subsides so you can be comfortable in your room, and throughout your whole stay. Danielle Kerlec St. Christopher Hotel

"Saints game"

5
Bradbo90, Houma, Louisiana 21/12/2019

We originally booked at another hotel only to get there and we have no reservations. So begins the hunt for a new one. We found this hotel and went right in and was given a room in no time. Great staff, great place. Would definitely stay here again.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Bradbo90, Thank you for your feedback. We are so thrilled that you had a great stay with us. We are glad that we were able to turn your vacation better when you checked in with us. We hope to see you again soon! Danielle Kerlec St. Christopher Hotel

"Perfect location, great hotel"

5
Scottygirl, Auckland, New Zealand 20/12/2019

We stayed at this hotel for three nights and couldn't fault the place. It was close to all the places we wanted to visit. The building itself is wonderful with lots of historic details left to show it's past. The room was clean and very comfortable and the breakfast was good. The staff were extremely friendly and we had no issues - perfect stay in a great location.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Scottygirl, Thank you for this great review. We are so pleased that you enjoyed all aspects of your stay with us. We look forward to having you stay with us again. Danielle Kerlec St. Christopher Hotel

"Great location. Will stay here again"

5
Dennis C, Kansas City, Missouri 19/12/2019

Great stay, Close walk to French quarters, 1 1/2 block to House Of Blues. Great sleeping mattress. Good quick breakfast to start your day. When in NOLA I will stay here again. Good safe area. Trolly 500 feet From hotel. Close walk to river front.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Dennis C, Thank you for this great review! We are so glad that our location was perfect for your visit. We appreciate your compliments on our comfortable mattresses, and delicious breakfast. We look forward to your return! Danielle Kerlec St. Christopher Hotel

"Very reasonable price near the touristic spots"

4
Ortwin, Breda, The Netherlands 18/12/2019

The hotel is ideally located just around the corner of Canal Street and opposite the French quarter. next to it is a quiet area with not all too many restaurants and bars, but the fun is close by. Just as the main central congress hotels. And it is just over a quarter walking to the Super Dome. So the hotel serves to all types of visitors. The reception can be a bit slow but rest of the service is perfect. I had an issue with the bath tube and the technician was available in a minute and mended the issue in a couple of minutes. Also good cleaning service as well as at the breakfast where you have a daily cook for special eggs and service. The room I had was sufficiently spacious and the beds and desk where okay. Bath tube with spray that worked well though the water itself was not all that warm (kind of protection). I had an inside room with no windows which had an extremely decent price but you don't need it for the view as the hotel is surrounded by larger structures. Decoration in the hotel is minimal and the general outlook is not special. If you need a decent hotel at a reasonable price near the touristic spots, the St Christopher is a good choice.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Ortwin, Thank you for your sincere feedback. We are glad that our location was perfect for your trip. We do apologize that you did not have a superior stay, we are always looking to make improvements to our services. We would also like to thank you for recognizing the areas we did exceed your expectations as well. Thank you for staying with us and we hope to see you again soon. Danielle Kerlec St. Christopher Hotel

"Updated with character"

4
CalmandPalms, Tampa, Florida 17/12/2019

Rooms are great. Very clean. No marks on walls. Tile floor in room so no carpet stains. Breakfast is great with made to order omelet bar. We ate there every morning. Short block to Canal Street and not far to anything. We walked everywhere as the trolleys weren't running full routes because of the collapse at Hard Rock construction area.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi CalmandPalms, Thank you for your feedback. We are thrilled that you found our hotel to be clean and well maintained by our lovely staff. With so many wonderful New Orleans restaurants, it is such a pleasure to know that you chose to eat our breakfast and enjoyed it to the fullest. Thank you for all your compliments and we hope to have you back soon. Danielle Kerlec St. Christopher Hotel

"Saint Christopher Best Western a hidden gem"

5
User 16/12/2019

I enjoy my stay at the best western . The staff is professional and attentive and hotel is comfortable and exceptional beautiful and designed. The St. Christopher is conveniently located close to all downtown New Orleans has to offer.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi TAPDANCINCOWPIEZ, Thank you for your review. We are glad that you found our staff to be professional and attentive and also our hotel to be comfortable and nicely designed. We are thrilled that you enjoyed your stay, and we hope to welcome you back again soon. Danielle Kerlec St. Christopher Hotel

"BW St Chris is Great"

5
User 11/12/2019

From the Front Desk lady who checked us in to Ms. Lillian who tidied up our room, our treatment was excellent. The room was well appointed, clean and fresh. All staff we encountered were helpful and friendly.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Shawn S, Thank you for your review. We are glad that you found our Front Desk agent, and Ms. Lillian as excellent staff. Thank you for your compliments on our clean rooms, and overall friendly and helpful staff. We look forward to your return. Danielle Kerlec St. Christopher Hotel

"Saints football"

5
User 11/12/2019

The whole entire trip was awesome except for the outcome of the game but the hotel is an overall was really exceptional staff from through and through were great. Front Desk and Valet parking staff were very helpful.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 514brandond, Thank you for your feedback. We appreciate you coming stay with us during the Saints Game, and are glad that our staff provided exceptional service to you. We hope to see you again when your travels take you back to New Orleans. Danielle Kerlec St. Christopher Hotel

"MINI VACATION"

5
amphillips0110, Boonville, Missouri 11/12/2019

Our trip was great and the hotel was awesome! Highly recommend anyone making a trip to New Orleans to stay at St. Christopher's Hotel. It's within walking distance to everything and the staff was very pleasant and helpful.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi amphillips0110, Thank you for your feedback. We are glad that you had a wonderful stay and are encouraging other guest to come and stay with us. We look forward to your return. Danielle Kerlec St. Christopher Hotel

"Secure safe hotel away from bourbon st"

5
712mildred, Saint Simons Island, Georgia 09/12/2019

I enjoyed the hotel first because of the security. There was a guard at the front lobby area. Small rooms,but every room I have stayed in in New Orleans has been small. Breakfast was good, omelet cook on the weekends. Attendants keeping all full. We did stay the weekend after Thaksgiving. I would not reccommend this. It's the college bowl at the superdome. Crazy around the city.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 712mildred, Thank you for your feedback. We are very grateful that you enjoyed your stay with us, and also enjoyed all of our great amenities we offer. We are glad that you enjoyed our delicious breakfast as well. We hope to see you again soon. Danielle Kerlec St. Christopher Hotel

"Nice dog friendly hotel"

5
barbaraf279, Staten Island, New York 08/12/2019

Everyone was very nice. Great service at all times. We had my daughter's dog. They treated us every time we came in or left. Very close to French Quarter. I recommend this hotel. Near all and valet parking to leave car

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi barbaraf279, Thank you for your feedback. We are so grateful that you enjoyed your stay with us and had such wonderful encounters with our staff. We appreciate you recommending us, and we look forward to your next stay. Danielle Kerlec St. Christopher Hotel

"Great location"

4
ohiowanderer, Columbus OH 05/12/2019

This hotel is just a stone's throw from Canal Street and the French Quarter and a short walk to the National WWll Museum and River. We stayed for six nights over Thanksgiving. Breakfast was good and the mother/daughter who take care of breakfast were very friendly. You can get tea and coffee in the lobby at any time. Our room was on the Magazine Street side and there was some noise from Canal Street - sirens, revving cars. The beds were comfortable and the wifi was good. Good value for money. The Reception staff were nice.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi ohiowanderer, Thank you for your feedback. We are glad that you spent Thanksgiving week with us, and enjoyed your stay overall. We appreciate your kind compliments on our breakfast and friendly staff. We hope to have you stay with us again in the future. Danielle Kerlec St. Christopher Hotel

"After a hard, long drive through Texas"

5
User 05/12/2019

Was traveling alone headed to Florida from Oregon and was tired from driving through Texas! Could not have been a better place. My room was excellent, location was prime and all the employees were so nice even though they were working on thanksgiving. Stay here!! Wonderful!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi robynnparker00, Thank you for your review. We are so glad that we were able to provide comfortable accommodations for you to have a nice and relaxing break during your travels. We appreciate you recommending us to future guest. Please come back to visit when your travels take you back to New Orleans. Danielle Kerlec St. Christopher Hotel

"Nice Hotel - Patience Required"

3
User 03/12/2019

Nice hotel, clean, great location. Toilet broke on first night, had to be moved to another room, staff are not as polished as we are used to. Takes them a few tries to get things right. Room was not inspected for things like TV not working and broken rack, had to call to get these addressed. Maintenance went into our room when we were out without our knowledge. I complained and got a partial refund. Overall however, the value is there since the facility is nice, location is great, and the staff were friendly.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi JohnAdvance, We appreciate your sincere feedback and recommendations for our hotel. We have taken your comments into consideration and it was discussed in full by all of our Management Team. We are making the necessary improvements to improve guest satisfaction. We do hope you give us another chance by staying with us in the future so you can see the improvements made. Danielle Kerlec St. Christopher Hotel

"Good hotel. Good location. Good staff."

5
BigJimMaryland, Maryland 02/12/2019

Stayed at hotel for 4 nights just before Thanksgiving. Everything about hotel was fully satisfactory: Room, Staff, Location, Price, and Free Breakfast. Staff also provide help in correcting an error caused by the 3rd party booking site that I used -- even though it was not the hotel's fault. Will use hotel in future.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi BigJimMaryland, It was a pleasure to have you as our guest at The St. Christopher Hotel during Thanksgiving time. We do apologize about the 3rd party issue, but we are also glad that we were able to resolve the issue for you, and work directly with the 3rd party in processing your refund for the overcharge. We are grateful that you will stay with us in the future. We look forward to your next visit with us. Danielle Kerlec St. Christopher Hotel

"Bayou Classic"

5
User 01/12/2019

The room was hot, but it could have been me because I'm usually the one in the party with the heat complaints. The facility is very clean with no carpets. Excellent for the allergies! Staff was very friendly and courteous. The business center is easily accessible and a big plus was having the WiFi info and passwords for the business center on the room key sleeve. The lady security guard is adorable. Free breakfast. I love the omelette chef-that was nice. Great breakfast choices to say that it's free and I went down toward the end of the breakfast time frame. Everything was kept clean and fresh. At checkout it was really busy and the staff was still really sweet and showed no signs of frustration, and I know the hotel was at capacity because our friend got the very last room. I would recommend this place to anyone. The location is good too. Not too far from the river walk, Canal Street, French Market, and several eateries are close by (walking distance).

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 402monicaj, Thank you for spending Bayou Classic Weekend with us. We are glad that you enjoyed your stay with us, and liked all of our special amenities that we offer. Out staff is so kind and always ready to assist our guest in any way that we can. We are delighted on your compliments on our Breakfast, including our wonderful Chef. We hope to see you back again for next year's Bayou Classic! Danielle Kerlec St. Christopher Hotel

"St. Christopher Hotel"

5
User 27/11/2019

Very impressed with this hotel. The lobby and room were clean, modern, and had a pleasant scent. Staff was attentive and had good communication. Will definitely stay at this hotel again and recommend highly to others.

"Nice Hotel! S/O to Rhea & Nimfa"

4
User 27/11/2019

My husband and I stayed at this hotel for our trip to compete in the Crescent City Classic. The room was nice and clean and breakfast was yummy. Shout out to Rhea and Nimfa! They were so sweet during breakfast!! Wil stay here again!

"Friendly Staff"

5
Diane M, Belmont, Michigan 27/11/2019

We arrived 3am after an unpleasant hospital visit. The night desk apologized for selection of rooms available, we were grateful for a bed. As I had to work a few days, he advised to check back for a room switch. We were moved from Rm 301 with a brick wall view to Rm 702 with a view of Harrah's and the Mississippi River in the distance. Coming from MI we really appreciated the window and sunshine! Rhea cooked up a fresh breakfast everyday. There were eggs and sausage, fruit and pastries, pancakes, yogurt and cereal. She advised she receives complaints about selection but the food was fresh for complimentary breakfast. Beds were comfortable.

"A Great Place to Stay in NOLA"

5
61patriciaa, Granbury, Texas 27/11/2019

The Best Western Plus St. Christopher Hotel (a refurbished dry goods building) is located in walking distance of all the attractions and action. The hotel is clean, the staff are very caring and friendly, breakfast was great (loved the omelets), the room was small, clean, and adequate, and I will return there.

"Hotel review "

5
User 24/11/2019

Great stay! This hotel covers it all. Great service at the front desk. The room was lovely with slippers and robe provided in the room. No carpet which made it super clean. Breakfast was fabulous with everything you could want from omelettes to pancakes! Fresh lemon water in the reception area and fresh baked cookies at cocktail hour. Great value for the cost of our stay!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Footprints82945, We appreciate your feedback. We are glad you found your room cleans, breakfast tasty, and our wonderful amenities we offer. We try our best to ensure all of our guest are comfortable, we are glad we succeeded. We hope to have you stay with us again soon. Danielle Kerlec St. Christopher Hotel

"Great location"

4
AnnMac2919, Nepean, Canada 22/11/2019

Our stay at the Best Western St Christopher was very good starting with the personnel at the front desk. The room was clean and very comfortable and the wifi was also good. The location was excellent we were in walking distance to the French Quarter and the waterfront, there were many good restaurants within a block of the hotel

"Nice property, great staff, close to French Quarter"

5
Mike F, Yachats, United States 21/11/2019

We enjoyed our stay, as did our dog! 2 blocks or so up Canal St. to Bourbon St. a short pedi-cab ride home if walking becomes difficult! Can't imagine a better choice if you want to be right close to the action without the noise and crazy. One thing we were surprised with was the $27 charge for parking (valet). It seems there are no cheaper options...

"New Orleans Get Away"

5
User 21/11/2019

The room was beautiful and meticulous. The hotel staff were equally wonderful. Included breakfast was always fresh and delicious. Great quiet location on the edge of the French Quarter. Will definately stay there again.

"Great stay very close to French Quarter! Book now!"

5
Mary Ann B, Gulfport Mississippi 20/11/2019

Booked this hotel for the proximity to the House of Blues for a concert we were attending. I was just looking for closest hotel because we had very limited time. I will definetly stay here next time-as I loved everything about the property. The rooms were quaint with a great view, food was great, check-in was speedy-LOCATION.LOCATION.LOCATION. I come to New Orleans often and had never heard of this gem-very impressed.

"Hotel evaluation"

4
318fgomez, Tijeras, New Mexico 20/11/2019

Nice hotel, excellent desk personnel service, NO hotel parking lot. If you plan to drive, be prepared to pay expensive parking fees. I would recommend that if you plan to stay at this hotel, take airport transportation, use taxis and walk. You will regret having a car with you. The downtown area has no parking spaces.

"Great location, excellent room & service"

5
User 13/11/2019

Hotel is ideally located. Room is comfortable and decorated well. Has parking, breakfast and a cocktail hour. Across the street a great bloody mary at The Ruby Slipper. Within walking distance to the Superdome.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi G5601CEjamiem, Thank you for your feedback. We are glad you enjoyed every detail of your stay with us. It is our hob to ensure our guest are comfortable, we are so delighted that we succeeded with your stay. We hope to have you stay with us again in the future. Danielle Kerlec St. Christopher Hotel

"Worst Hotel Stay"

1
oxygen09, Reno, Nevada 13/11/2019

Forced to use Valet parking for $37 per night due to parking not available on hotel property. Forced to wait 1 hour and 45 minutes average to receive vehicle from Valet parking. Hotel guest room had no windows. Bath tub backup when taking a shower. Hotel would not refund $210 for room and $37 for parking after checking out a day earlier because of the terrible Customer Service.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi oxygen09, I apologize that your stay was not satisfactory. Unfortunately, we do not provide free parking. We do use a valet service with an off-site company for a charge, as a convenience for our guest; since it is sometimes difficult to park in New Orleans. I am pleased to say we do have the lowest valet prices compared to our competitor hotels. We strive for 100% guest satisfaction and can only achieve this by honest reviews like yours. We do not want to loose you as a valued guest, and we do hope you return. Danielle Kerlec St. Christopher Hotel

"Great place to stay"

5
User 11/11/2019

This hotel is in a great location. Just outside of busy and noisy French Quarter. Super convenient to everything! Room wasn't huge but ample enough for a king bed, dresser, desk and wardrobe. Big bathroom. But the best part was breakfast! Awesome spread and the BEST service. Highly recommend.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi marialU5509AY, Thank you for your feedback. We are so delighted that you had a great stay with us! We have such a delicious breakfast, we are glad that you enjoyed it. Thank you for recommending the St. Christopher Hotel. We hope to see you next time your travels take you to New Orleans. Danielle Kerlec St. Christopher Hotel

"Great stay"

5
Kateman, Ontario, Canada 10/11/2019

Really nice hotel in a perfect central location. French Quarter literally across the street. We went to a concert at the Fillmore on Canal Street and it was about a 5 minute walk. Room was very nice with a refrigerator, coffee maker etc. Not large but comfortable. Nice breakfast in the morning with eggs and sausage the other usual items. Coffee, tea and cold water available all day in the lobby area which we liked. The staff were very friendly and helpful.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Kateman, Thank you for your feedback. It is so great that you enjoyed your stay with us. We appreciate your compliments on our location, delicious breakfast, and helpful staff. New Orleans is such a great place to visit, and our location is just so perfect. I am glad it was easy for yall to get to your concert. We hope to have you visit with us again soon. Danielle Kerlec St. Christopher Hotel

"Fantastic Breakfast crew"

5
User 08/11/2019

Rhea and her mom were always a ray of sunshine every morning at the breakfast bar and the service incredible!! Hotel staff's attention to detail and friendly, helpful atmosphere were the norm, Highly recommended.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Tom V, Thank you for your review. It is so nice to know that Rhea & Nimfa made such a great impact on your stay. We have such lovely employees, and we are glad you think so as well. We look forward to having you stay with us in future. See you next time! Danielle Kerlec St. Christopher Hotel

"Great area, great room great price"

5
claudia05216, Houston, Texas 06/11/2019

We loved this hotel, it was beautiful, our view was great and the room was just what we needed. The bed was comfortable, plenty of room and the continental breakfast had a lot of options and it was yummy. The location was a straight walk to the french quarter and we were able to get a peddle bike guy.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi claudia05216, Thank you for this 5 star review. I am glad the hotel and room was comfortable throughout your visit to New Orleans. We try very hard to ensure our guest are comfortable and enjoying their time with us. We hope to have you come back soon. Danielle Kerlec St. Christopher Hotel

"This Hotel was special"

5
User 06/11/2019

This was our first time inn New Orleans, The location was excellent walkable to Boubon Street and into the French Quarter and near the River. But what was special was helpfullness of the staff, the reception helped with advice maps etc and the Breakfast was much better than expected with good choice and helpful staff - Rhea, Nimfa & Derek deserve a mention. Room great.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Philip651, I am so glad you enjoyed your first time in New Orleans. It is such a lovely city with so much to do, and our Front Desk agents are always thrilled to give recommendations and directions. Our breakfast is so delicious, I am glad you had the chance to try so yourself. We hope to welcome you back next time. Danielle Kerlec St. Christopher Hotel

"Great location and nice clean rooms for a Halloween NOLA"

5
User 04/11/2019

Nice king bed with a good sized bathroom. Close to everything but also quiet with a very nice breakfast included. Nice front staff and cleaning staff. It was our first trip to NOLA and we found the staff helpful.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi UTtraveler8335, Thank you for your review. We are glad that our location, and breakfast was to your liking. Our staff is the best part of this hotel, and I am glad that you think so as well. We hope to see you again soon. Danielle Kerlec St. Christopher Hotel

"Fun in New Orleans with a friend of over 60 years"

4
Bob W, Spokane, Washington 04/11/2019

We loved the custom made pancakes with the blueberries, strawberries, bananas, and mini chocolate chips. Location was great, we walked to most of the places we visited. We would have enjoyed a hot tub after a full day of site seeing.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Bob W, Thank you for being our guest. We are so happy that you loved our breakfast Chef's special pancakes. We have been trying out new items to see what our guest like, so all feed back is much appreciated. We hope you come back and see us next time your travels take you to New Orleans. Danielle Kerlec St. Christopher Hotel

"Halloween NOLA visit"

5
User 01/11/2019

It was exceptional!! Very clean and comfortable. And overall a very beautiful and trendy building that is within walking distance of the French Quarter, Riverwalk and other attractions. I already want to book for next year!

"Great Location, Nice Hotel, Courteous Staff!!"

5
User 30/10/2019

This was our second time to New Orleans and second time to St. Christopher hotel. We really enjoyed our stay here. The staff was always courteous and polite!! They accommodated our room request too which we appreciated! We found the beds firm (not hard) and slept very comfortably ~ we usually wake up with back issues but not here. The breakfast was decent and the staff there were courteous & very helpful! The front desk staff were always helpful and kind! This is a hidden gem in the Central Business District on Canal and Magazine directly across from the French Quarter, 5 minutes to Harrah's Casino and close to the Cable Cars to head to the Garden District. The time of year that we go is a little pricier but overall not as high as other hotels. They serve fresh baked cookies each afternoon too if you are there at that time. We also like the feel of the rooms with the brick walls for more of the NOLA effect!! If you want to visit the French Quarter without all the noise that goes with it, then this is a great location!!

"Good but not great"

4
MiguelAGSousa, Ovar, Portugal 28/10/2019

Good hotel just at Canal street so the location is fantastic. A little bit dated and queen beds are not suitable for two persons. Breakfast just ok. Limited offer but sufficient to start the day. Very, but very, expensive.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi MiguelAGSousa, Thank you for your feedback. We are glad that our location was perfect for your trip. We do apologize that you did not have a superior stay, we are always looking to make improvements to our services. Thank you for staying with us and we hope to see you again soon.

"Great Location; Hard Beds"

4
User 28/10/2019

We loved the location and really disliked how firm the beds were! The property and our room was well appointed, clean and in good repair. Conveniently located within easy walking distance to Harrah's and the French Quarter. There was a 15 minute delay on arrival to figure out the valet parking, but it was a busy time and all subsequent uses of the valet service were prompt. Our chief complaint was that the bed was incredibly hard, and I actually prefer a firm bed. I asked for options but there was no fixing this issue, so be warned if a super hard bed isn't your thing. Apart from that the toilet rocked a bit but was fully operational. Overall - apart from stiff necks and backs from the very firm bed - our stay was pleasant and we would recommend the hotel.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear spacetanker, We do apologize that you felt you did not have a superior stay. Please know that the errors that you encountered is not what we expect from our staff and services. I appreciate you bringing these issues to our attention, so we may improve. We Thank you for recommending us, and would be happy to welcome you back in the future! Danielle Kerlec St. Christopher Hotel

"Don't overlook this great value!"

5
User 27/10/2019

So just off of Canal is this little gem of a hotel. The valet service was friendly and fast. Walk through the entrance and notice the cool vibe this place has going on. The room decor didn't dissappoint - loved the exposed brick and the view! The rooms were quiet and we slept great! Samuel at the front desk texted us to be sure we had everything we needed. A very nice touch! Don't forget to grab a fresh baked and still warm cookie (or two)every afternoon!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi janet s, Thank you for your feedback. We appreciate your kind words on our lovely staff. It gives us great pleasure to know they love interacting and assisting our guest so genuinely. I am happy to hear you enjoyed your stay at The St. Christopher Hotel, especially our fresh baked cookies. We cant wait to welcome you back! Danielle Kerlec St. Christopher Hotel

"Birthday Celebration "

5
User 24/10/2019

I had a great stay!! Great service and location. I loved my room the only thing was it didn't have a window, but it have lots of lights so I didn't feel closed in. I didn't get up early enough for the free breakfast lol!!! But am sure it would've been great. It was a nice surprise to received a text message asking if my room was satisfactory and if I needed anything. This will be my hotel whenever I visit New Orleans in the future. Ps. Timothy and the Bartender were absolutely amazing!!!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi cgifford1065, Thank you for this great review. We are so delighted that you had an amazing stay with us. I will certainly share your kind words with Timothy and our Bartender, Domonick. We are glad they made your stay great! We look forward to having you stay with us again. Danielle Kerlec St. Christopher Hotel

"Great hotel"

5
User 18/10/2019

One of the best values in New Orleans. Great location and great hotel. ATM right outside, quick mart on the corner, and canal half a block away. The hotel is clean and the staff are very professional.

"Perfect rooms"

4
User 18/10/2019

The BW Plus St Cristopher was a pleasant surprise. Rooms were remodeled recently and are very clean. Location is excellent and staff was nice and friendly. Would have given it 5 stars had the breakfast room and lobby been larger and the gym better equipped.

"Awesome staff in a cozy clean centrally located neighborhood"

5
sparkle333boulder, Boulder, Colorado 17/10/2019

The entire experience I had here was excellent. Mostly because the staff is super friendly and responsive. The rooms are spotless and really pretty. I love the coziness of the hotel in such a bustling, centrally located area of New Orleans. The breakfasts were delicious and hot with lots of variety. i highly recommend.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi sparkle333boulder, Thank you for your review. It is so great to know you found our staff to be friendly, rooms clean, and breakfast delicious. We will be sure to share this with our staff, to let them know they are doing a great job! We look forward to have you stay with us again. Danielle Kerlec St. Christopher Hotel

"Request a room with a view"

3
User 17/10/2019

Paid extra for a room with a window and the view I recieved was the next doors brick wall.. when booking be specific on a room with a view ect.. staff was friendly.. breakfast staff was excellent!! They went beyond to make all guest feel welcome

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Cheryl, Thank you for your feedback. We are glad that you found your room clean, and staff very nice. We have such a yummy breakfast, we are glad you think so as well. I do apologize for your view. We do have 1 room type, which is our Double Spa Tub Interior room, that does not have windows. With the location of our hotel, not all of our rooms with windows will have a spectacular view. Our guest can request a room on a high floor, or a street view if the view is important. We do want all of our guest to be comfortable, and we assign rooms based on request. Thank you for staying with us, and we hope you give us another chance. Danielle Kerlec St. Christopher Hotel

"Great place to stay!"

5
JoeyBagabonuts, Phoenix, Arizona 17/10/2019

Make sure you get some of that home cooked bacon and sausage at the morning breakfast! It is excellent, as was the hotel! The rooms are tiny, but elegantly appropriated, the natural brick, of the building gave the room a very authentic feel and the staff was great!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi JoeyBagabonuts, Thank you for this great review! We are so delighted that you enjoyed our delicious complimentary full breakfast, as well as every aspect of your stay. We hope you come back to stay with us. Danielle Kerlec St. Christopher Hotel

"Well looked after"

4
User 10/10/2019

The room was nicely decorated and had great space. The bed and air con meant I slept very well. A highlight was the friendly staff. Breakfast was the standard continental and tasty enough - but I was not keen on all the disposable plastics!

"New Orleans visit"

4
User 10/10/2019

Hotel was clean and very convenient to the French Quarter. Easy to get around on foot. Valet parking sorta pricey but made loading and unloading easy. I'd stay there again next time I get back to New Orleans.

"Mr"

5
User 10/10/2019

Great hotel. It was clean and the service was excellent. Breakfast was really good and the price was great. I would definitely bring my family back. It was close to everything down town including the zoo, and cafe du monde.

"Best Bang for your Buck!"

5
User 09/10/2019

Everyone was beyond friendly. The hotel is in a fantastic location. You couldn't hear anyone noises through the walls! Breakfast is delicious. If I could give it more than 5 stars I would. Highly recommend to anyone traveling to New Orleans no matter the occasion or type of environment you choose to partake in. Not a lot of street noise at night either considering the high volume of the city.

"Great place to stay in NOLA!"

5
Teresa N, Irvine, California 09/10/2019

I've stayed here four years in a row with my group as part of our Spring tour. We have between 6 and 8 rooms each year. Everyone has been pleased with their stay. Location is perfect - close to everything but not so close that it's annoying. Clean, well decorated. Free breakfast. And, great price for what you get!

"Great hotel/location"

5
Oakcliff_21, Dallas, Texas 01/10/2019

Great hotel with great location. 5 min walk to casino and about 10 min walk to Bourbon St. Very nice hotel with modern feel. Staff very friendly. Breakfast is great with many choices such as , eggs, bacon, sausage, pancakes etc. Overall, I would stay here again.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Oakcliff_21, Thank you for taking the time to share your wonderful review. We love hearing that our staff goes above and beyond to accommodate our guest. Thank you for your compliments on our yummy breakfast, we truly appreciate it. We hope to welcome you back again the next time you are in New Orleans. Danielle Kerlec St. Christopher Hotel

"Great location, and amenities."

5
User 29/09/2019

Nicely renovated, good breakfast selections, and great location to experience New Orleans culture. Area provided convenience options for shopping, transportation and various dining choices. Valet parking available but might want to try public parking options.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi fng2472019, Thank you for your review. It is so lovely to hear that you enjoyed your stay with us 100%. We are always looking for ways to keep our guest coming back. Thank you for this great feedback. We look forward to your return. Danielle Kerlec St. Christopher Hotel

"Best Western Plus a great place to stay in New Orleans"

5
vvg2014, Gainesville, Georgia 28/09/2019

Although the valet parking and room readiness at check in were delayed, the hotel was very nice. Our room was a bit small but had all we needed for a sight seeing tour of the city, The location is feet from French Quarter in a safe environment. The staff was friendly and courteous, willing to help.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi vvg2014, Thank you for your feedback. I do apologize for the service you had received from the valet company and the arrival process. We will use your review to make improvements to our services. We do hope you enjoyed your stay with us, and would like for you to return to see improvements made. Danielle Kerlec St. Christopher Hotel

"Great Experience"

5
User 28/09/2019

It was my first time visiting the city. The staff were friendly, welcoming, and kind. The hotel is right off a busy street but as quiet as can be. I enjoyed my stay at the St. Christopher Best Western Plus Hotel.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Hjullyn, Thank you for your feedback. It is great to know that you enjoyed your stay to the fullest at the St. Christopher Hotel. Our location is just perfect for visiting the City, we are glad you thought so as well. We will look forward to your return. Danielle Kerlec St. Christopher Hotel

"FIRST TIME IN NOLA"

5
Explorer784141, Clearwater, Florida 28/09/2019

We stayed at the St Christopher Hotel for a wedding. Room was very nice. Brick walls added a special touch. Free breakfast was great. Rhea Nimfa and her mom made sure we had enough to eat and did a great job making the hot eggs, bacon, sausage, pancakes. The entire staff of the hotel was friendly and helpful.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Explorer784141, Thank you for your insight on the St. Christopher Hotel. It is a pleasure to have you as our guest. It is even better that you enjoyed your stay so much, and that our employees were so kind to you. See you soon! Danielle Kerlec St. Christopher Hotel

"A Brand Name Hotel With A Boutique Feel"

5
Erika B, Broomfield, Colorado 26/09/2019

The St. Christopher Inn is in a perfect location that is across Canal St. from the edge of the French Quarter. We felt so fortunate to be staying there and not in the midst of the French Quarter's busy and loud crowds. The room we had was a little smaller than I had expected, but it was very comfortable and we loved the look and feel of the exposed brick walls as well as the cleanliness of the hotel and our room. We also appreciated the history of the building itself. The breakfast was more than sufficient in the mornings with hot eggs and breakfast meats as well as assorted cereals, breads, bagels and muffins and plenty of coffee and juice choices. The best part of the St. Christopher Inn was the very professional and very friendly staff. The servers at breakfast, the front desk staff, the housekeepers and bell clerks were all great. I'm going to give a special shout out to "G" at the front desk! My husband and I had an amazing conversation with him when we came back in late one night. He truly represents the hospitality of the St. Christopher Inn and is a real ambassador for the City of New Orleans. I highly recommend any traveler stay here. It's a brand name Best Western hotel with a boutique feel.

"Mr"

5
User 26/09/2019

Nice clean rooms, great breakfast, and great helpful courteous staff. Rooms could use a microwave. Nice and close to the French Quarter, Riverwalk shopping, and Harrah's casino. The trolleys on Canal Street are only a half block away

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi William W, Thank you for your 5 star review! We appreciate your kind compliments on our staff, and clean guest rooms. We work hard to ensure all of our guest enjoys their time with us and is always comfortable. I am glad you enjoyed your stay, and we hope you return to visit with us in the future. Danielle Kerlec St. Christopher Hotel

"NOLA"

5
415gretchen, Peachtree City, Georgia 22/09/2019

Staff is excellent. Helpful and fun. Clean, comfortable room, and a great location. Would stay again. Easy walk to Bourbon and Decatur Street. Street car just down the block. Breakfast had good choices.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 415gretchen, Thank you for reviewing our hotel. It is such a pleasure to know that you had a wonderful stay with us. We have a great staff, so it is so nice when our guest notice that as well. Thank you for staying with us, and we hope to see you again soon. Danielle Kerlec St. Christopher Hotel

"New Orleans"

5
User 22/09/2019

Excellent location just off Canal Street and across from French Quarter. Easy access to the tram made it easy to see the city. Also close to the convention centre. Great food and lots of activity on the streets

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi wbpovah, Thank you for your feedback. I am so delighted that our location was of great convenience for you. We are walking distance to many restaurants, shops, and entertainment. Our location definitely makes it easy to get around and explore the city. We hope to welcome you back again soon! Danielle Kerlec St. Christopher Hotel

"Awesome staff, good location, nice breakfast, free coffee 24/7."

4
cgmagno, Olongapo, Philippines 22/09/2019

Hotel is situated in a good location, within walking distance to the convention center, touristy area and convenience stores. Our hotel room was decent in size. Clean and comfy rooms. Just some faulty toilet flush. Breakfast was nice and good variety. Free coffee 24/7 was a delight! Staff were exceptionally helpful, warm and genuinely caring, particularly Keano of reception and Rhea and Nimfa of the restaurant. Definitely had a memorable stay. Great value for money!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi cgmagno, Thank you for your feedback. We are so glad that you had a memorable stay with us. We have such great staff and we appreciate your compliments on our lovely Keano, Rhea, and Nimfa. Our breakfast is delicious, I am glad that you think so as well! We hope you come visit us again when your travels take you back to New Orleans. Danielle Kerlec St. Christopher Hotel

"Comfortable Stay!"

5
User 18/09/2019

Love the location! It's in the heart of downtown New Orleans. It's in walking distance of Bourbon Street, cool shops and restaurants without being too noisy. The hotel staff was terrific including the front desk guy, Keano! He was very helpful and kind. If his boss is reading this, he deserves a BIG RAISE! Staff members, Daffne and Danielle were also really awesome because they helped me surprise my wife with a birthday card, chocolate covered strawberries and champagne in our room for her birthday. Thanks for being awesome! The hotel is safe and looks lovely. It has a vintage style to it. I definitely recommend Best Western Plus St. Christopher Hotel!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Dave M, Thank you for your review. We are so glad that our team was able to make you and your wife's stay great, and memorable! We are so excited that y'all had a wonderful time with us and in New Orleans. We hope your wife had a perfect birthday getaway. We hope to welcome you back again soon! Danielle Kerlec St. Christopher Hotel

"Trip to new orleans"

5
User 17/09/2019

The best western hotel is very clean cozy room bed is very comfortable does a great breakfast plenty of choice both food and drinks and all of the staff are polite helpful and cheery we would definitely recommend this hotel and we would definitely return ourselves

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi janice26122019, Thank you for your feedback. We appreciate all the compliments on our breakfast, staff, and comfy rooms. It is so great that you will return next time your in New Orleans! We look forward to welcoming you back. Danielle Kerlec St. Christopher Hotel

"Mrs"

5
User 16/09/2019

Very pleasant helpful staff very clean hotel throughout good breakfast and plentyful definitely recommend and I'd return to hotel It's only a couple blocks away from bourbon street and In the heart of the shops for those who like to shop and plenty off bars

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Janice S, Thank you for your feedback. We are so happy that you enjoyed our breakfast, and great location. Thank you for recommending us, and we hope you come and stay with us again soon. Danielle Kerlec St. Christopher Hotel

"Great place to stay"

5
User 16/09/2019

Great hotel. Walking distance to locations in French Quarter and to the casino. Breakfast was good and a bonus. Helpful front desk in giving recommendations for tours and restaurants and locations of where certain shops and historical places were located.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Happiness57001809948, Thank you for your feedback. It is so lovely to know that you had a great stay with us! We have such a tasty breakfast, and I am glad you had the chance to try so yourself. See you next time! Danielle Kerlec St. Christopher Hotel

"Comfortable, quiet, and friendly"

5
User 15/09/2019

My colleague and I stayed here for a conference hosted next door at the Sheraton, and found the St. Charles to be a lovely respite from the hustle and bustle of the conference hotel. My room was clean, comfortable (with powerful, reliable AC!), and the staff was positively wonderful. Close to all the activity in the French Quarter, but far enough off the main drag to be quiet at night (my room was on the fourth floor). Highly recommended!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi SunnerzB, Thank you for this great review! It is such a pleasure to know that you enjoyed your stay with us to the fullest. We hope to have you stay with us again soon! Danielle Kerlec St. Christopher Hotel

"Checked with Ultraviolet light very clean!!"

5
User 12/09/2019

Very clean, safe, and quiet. Let them park your car because everything is within walking distance. The UV light that I use is good quality and I check all places that we stay, this place is exceptionally clean. The staff is friendly and attentive to our needs. We will stay here again next time.

"Wonderful staff and beautiful hotel!"

4
User 07/09/2019

We stayed at St Christopher for three nights and truly felt right at home. Samuel at the front desk welcomed us warmly upon arrival and became like a friend by the time we left. Derick and Nimfa made sure we enjoyed a delicious and satisfying hot breakfast each morning. They took good care of us with smiles and a joke to go along with the food. The popcorn and homemade cookies were a nice touch each evening and housekeeping did an excellent job preparing the room and keeping it nice for us. Finally, the valets were professional and friendly. My husband and I would highly recommend this wonderful establishment!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Cindy B, Thank you for this great review. We are so pleased to know that our staff is doing such a wonderful job assisting and being courteous to our guest. All of us are thrilled that you will choose us again when you return to New Orleans. See you then! Danielle Kerlec St. Christopher Hotel

"Great staff, great stay."

5
j b, San Miguel de Allende, Mexico 06/09/2019

The hotel met my number one requirement: cleanliness. The rooms were well appointed and very clean. I travel constantly and I highly appreciate a welcoming hardworking staff. I was welcomed with smiles from Timothy and Keano, the front desk staff. The check in process was smooth and fast. Throughout my stay Keano and Timothy were extremely helpful.The location of the hotel is perfect as it is close to major attractions and it's all in walking distance. Walk a short block and you are in the heart of the French Quarter. Every day in the evening they put out fresh baked cookies and some days fresh hot popcorn. They had me at cookies. The staff who served breakfast kept everything stocked were also very friendly. I also observed the care in which the guys who handled the luggage treated guests.They were personable and friendly towards the guests. I was so comfortable I stayed a fifth night. It is very obvious that the entire staff is well trained in customer service. My favorite feature in the rooms were the nested desk feature. With a lot of paperwork to do the nested desks were a lifesaver. The smaller of the nested desk pulled out on rollers. Although there was a very comfortable desk chair in the room, I took pleasure in the fact that I could move the smaller desk over to the bed and work in extra comfort.Overall I give the hotel a 5 out of 5. I look forward to staying here on my return to New Orleans.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi j b, Thank you for your review. Our staff is so kind and hospitable, it brings such pleasure to know that those qualities are noticed by our guest. We are thankful that you had such a pleasant stay with us. Also, thank you for mentioning the areas where we can improve. We hope to see you next time you return to New Orleans. Danielle Kerlec St. Christopher Hotel

"Great Spot!!"

5
mchapple8, Wichita, Kansas 04/09/2019

The location is great, the bellmen do a great job. It's exactly what you come to expect from a Best Western plus… the location is walking distance to everything charming about New Orleans. It's my home whenever I go there now.....Dominic from maintenance is always a great conversation.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi mchapple8, Thank you for your feedback.We are glad that our location was just what you were hoping for, and that our lovely Engineer, Dominic, made your stay so much better with friendly conversation. We hope to see you again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Wonderful hotel"

5
bobarly8110, South Padre Island, Texas 04/09/2019

Fabulous hotel. Clean, friendly staff & pet friendly. Reasonably priced for the area. The breakfast was very good. There is only valet parking for $37 a night, but you can call for your car at any hour. Considering the parking prices for the area, that is a deal. But you really don't need your car as everything fun is within walking distance & if out, get a $3 streetcar pass for rides all over the city good for 24 hours. For your dogs, have to walk across the street to the Sheraton relief area but that is no problem. Highly recommend.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi bobarly8110, Thank you for your feedback. We are so glad that our location was perfect for your trip. We are in a very convenient spot, and is such an ease for our guest to get around New Orleans. Thank you for highly recommending us, and we hope to welcome you back again soon. Danielle Kerlec St. Christopher Hotel

"Relaxing Stay"

5
User 03/09/2019

Hotel staff was very friendly and accommodating from the moment we checked in. Room was beautiful and very clean. Only wish we warned that it had no windows. Excellent breakfast and great location next to tourist attractions and cable car.

"Southern Decadence"

4
bwragg2019, Florida Keys, Florida 03/09/2019

Breakfast staff are excellent. We have been coming at least 2 times per year for the last four years, the breakfast staff are wonderful.3 to 11 male clerk on front desk, is exceptional, very professional and courteous.

"Great Experience!"

4
User 02/09/2019

We were pleasantly greeted by Timothy, who was exceptionally professional, and ensured that our stay at St. Christopher was more than comfortable. He was readily available to answer any questions and/concerns we may have had. There was a bit of confusion regarding my reservation, but he made no hesitation to rectify the situation. He also made sure to follow up with us to confirm that we were getting settled well and that our room met our needs. Thanks to Timothy, check in went smoothly as did the rest of our stay at the Best Western St. Christopher.

"Good Hotel"

4
Penguin5travels, Rockledge, Florida 23/08/2019

The place was clean and staff was friendly. Breakfast was satisfactory. I would have liked a better verity from day to day. Watery scrambled eggs three days in a row or hard boiled eggs with sausage was the only protein options. May I suggest omelets and maybe bacon on the menu? Being an older building the A/C never turned off in our room. The fan or compressor was going the whole time. We just go used to the white noise in the room. If you are someone with a hearing issue or sensitivity, you may want to ask before booking a room.

"Phenomenal Hotel"

5
User 18/08/2019

The staff is super friendly and the hotel is located in the heart of New Orleans with the French Quarter only a 10 minute walk away. Breakfast is included and the breakfast staff particularly Ninfa and Rea went above and beyond to make sure that we had what we needed for a great breakfast. The valet, Dennis, was super polite and he even made reccomendations of where to visit and what to eat. I definitely recommend this hotel to anyone who visits New Orleans.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi RResn, Thank you for your feedback. I am glad you enjoyed our breakfast, and had a pleasant experience with our staff. We truly strive to be the Best hotel we can be, and reviews like this makes it all worth it. Thank you for staying with us, and we hope you return soon. Danielle Kerlec St. Christopher Hotel

"Best stay"

5
User 15/08/2019

Staff was very friendly and prompt. Speedy check in and out. Timothy at the New Orleans hotel filled up with us and made us feel comfortable. The breakfast was a great touch. They have VIP parking. We will definitely be going back.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Happiness23943769742, Thank you for this great review. I am so pleased that Timothy had such a great impact on your stay with us. We are just thrilled that you had such a wonderful stay, and will be returning to us soon. Danielle Kerlec St. Christopher Hotel

"The Good and the Bad"

4
Cynderella43, Fort Lauderdale, Florida 13/08/2019

This hotel really strives for Five Stars and I would have loved to have given it to them, but there were problems that kept occurring in our room that, unfortunately, I could not. The hotel is in an EXCELLENT location! It is surrounded by restaurants, shopping, including Canal Shops and Riverwalk, the Hop Hop Off bus stop is a block away, and the French Quarter is about a 15-minute walk. We found ourselves walking everywhere and barely used the HOHO bus tickets that we purchased. The hotel, upon walking in, is beautifully decorated and staff is friendly and eager to please. During the evenings, there is security on premises, although we never felt threatened, even when we walked around at night. Breakfast was just okay, but good enough to start your day. Scrambled eggs, bacon and sausage were the main hot foods, which were constantly replenished as they emptied. Pancake machine made rubbery pancakes. The yogurt machine was nice with fresh fruit and granola to accompany it. There were also 3 choices for cereal, pastries to choose from, and mixed fruit as well as fresh. I just wish they would have alternative milks (almond, soy, coconut), for those of us with special diets or allergies. There is a business center on the Second Floor, which we did not use. As for the room, and this is where they lost the star...we happened to be put in a problem room. Upon arriving our first night, the latch for the sink drain was broken and would not drain out. The safe in the room was locked and had to be opened. The conditioner container in the shower was empty and had to call for it to be filled. The toilet was clogged and had to be plunged. I have to say, though, kudos to the staff for quickly responding to fix the problems. Even when we were not in the room and we had maintenance come, they left us a nice card and a piece of chocolate made out of tools to tell us they fixed the problem. As for the room, it is a nice size and beautifully decorated as well with modern touches. Plenty of outlets for charging. There is a desk and chair, a side chair next to the bed, refrigerator and coffee maker as well. The beds are comfortable, but the pillows SUCK! They are shorter than the average pillow and I found them very difficult to sleep on. The walls are thin as we heard outside noise as well as our neighbor's conversations. Lighting at night in the room was also poor. There is no light in the area where the closet/fridge are. There is a full-length mirror there as well, which is nice, but also useless if you can't see anything. The sink area has no counterspace, but there is room under the sink and along the window. Shower pressure is very low. I did like the toiletries they provided (soap, body lotion, shampoo, conditioner, body wash) as they have a nice lemon/lime scent. Although we did encounter some problems, I would DEFINITELY RECOMMEND staying here. The location is GREAT and the staff GREAT as well. Maybe next time I can give them 5 stars! PS - If this review was useful, please click the HELPFUL button on your phone or you can click the THANK YOU button on your computer. I'd appreciate it! :-D

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Cynderella43, Thank you for this great review. It is great that you overall enjoyed your stay with us. We do strive for 5 stars, but we also appreciate you telling us on areas we can improve on our services. I really appreciate the time you took to give us this great informative review. We would love for you to stay with us in the future, so we can show you the improvements we have made. Danielle Kerlec St. Christopher Hotel

"Very impressed."

5
oldskool1961, Mittagong, Australia 13/08/2019

We are road tripping around the US, we only book the afternoon before each stay. We are so impressed with this hotel, excellent service, clean rooms, quiet & still walking distance to all the happening places of the French Quarter. Breakfast was sensational. Could not recommend this place more highly.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi oldskool1961, Thank you for this review. This is so wonderful that you were so impressed with The St. Christopher Hotel. Our employees work hard to provide amazing guest service, so it is so great that this is noticed. Thank you for recommending us, and we look forward to seeing you next time you come to New Orleans. Danielle Kerlec St. Christopher Hotel

"Wonderful Visit to New Orleans"

5
User 12/08/2019

My daughter and I visited New Orleans for a graduation trip. We loved our stay. Ariel, Timothy and Caroline were super friendly and helpful. Highly recommend staying here. It was so nice to have breakfast before going out sightseeing. Location was perfect.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Christa L, Thank you for this review. It is such a pleasure to know that our staff was friendly and helpful throughout your stay. Thank you for recommending us to future arrivals. We hope to see you next time. Danielle Kerlec St. Christopher Hotel

"Perfect Location"

5
User 11/08/2019

Booked this hotel for our honeymoon, the location was perfect, close to the trolley access to a variety of restaurants and other attractions. From the moment we checked in until the time we checked out all of the staff was extremely helpful and pleasant I have no complaints. The room super clean, the continental breakfast was very satisfying and Rhea and her mother manned that area very well. I will definitely stay there again. Kudos to everyone at the front desk.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Lecia S, Thank you for your review. I appreciate your kind comments on our friendly staff, and on our yummy breakfast. I am also glad that our location was of convenience for you, we really are right near all that is New Orleans. Thank you for this 5 star review. We look forward to your return. Danielle Kerlec

"Jazz New Orleans"

4
User 07/08/2019

Reccommended because they have good service, room silent during the night, good breakfast, good WiFi connection. The hotel is located near the most important part of the city so It isn't necessary to use the car.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Perrotta_Fabio, Thank you for your feedback. It is great to hear that you enjoyed our hotel, and tasted our yummy breakfast. We have such a great location. We look forward to having you back at The St. Christopher Hotel. Danielle Kerlec St. Christopher Hotel

"Birthday trip"

4
User 07/08/2019

Hotel was so nice and close to everything! The room was nice and clean except for the glass of water that was left in the fridge from previous guest. Also thought it was strange that as I was about to unlock my room a staff member was walking out. She said she had to put extra towels in the room but there was no cart in front of the room. Just thought it was strange buf nothing was off in the room. I will be coming back!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Crystallynn2005, Thank you for your review. I appreciate you bringing these issues to our attention, so we can address them and improve on guest services. We are glad that you did enjoy your stay overall, minus this inconvenience. I am ecstatic that you will be coming back to stay with us, we look forward to it! Danielle Kerlec St. Christopher Hotel

"Solo"

3
User 05/08/2019

The room was clean and the employees were pleasant and helpful. Unfortunately, there was a problem with valet parking ($40/day which was paid at the time of check-in). I guess someone didn't show up for work and there was no one willing to park/retrieve the cars. I had to wait over an hour to get the service I paid for.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Ttj78, Thank you for your feedback. I do apologize for the service you had received from the valet company. We will use your review to make improvements to our services. We do hope you enjoyed your stay with us, and would like for you to return to see improvements made. Danielle Kerlec St. Christopher Hotel

"NOLA birthday anniversary"

4
User 05/08/2019

Awesome hotel! Perfect location! Clean, very clean. Room was kind of small and bed was small is really the ONLY negative thing but I was unbothered. Breakfast was enough to get your stomach where it needed to be. All the staff was friendly and helpful. And I just can't stop saying CLEAN! Enjoyed my stay in NOLA and I'd definitely stay here again

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Cici R, Thank you for your feedback. It is so wonderful that The St. Christopher Hotel was clean to your expectations. We do our absolute best, so it is awesome when our efforts are noticed. Thank you for complimenting our friendly staff, it is great that their hard work doesn't go unnoticed. We look forward to seeing you next time your in New Orleans. Danielle Kerlec St. Christopher Hotel

"Great place for a weekend getaway"

5
User 05/08/2019

My husband & I stayed here for a weekend birthday getaway & enjoyed it. Location was a good "middle" for everything you want to see & do while in Nola. This was our 5th trip to New Orleans & in the past, we've stayed at hotels on Bourbon & Royal Streets & this one by far was the best. We will definitely stay again. The hotel was within a few blocks from Harrah's, the river, shopping, restaurants, bars & of course Bourbon st. The staff was very friendly & helpful. The room was nice, clean, quite & comfy. It wasn't a "big" room but just enough space for what you need it for while in Nola (we had a king room/2 people).

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi fungirlntx, Thank you for this great review. It seems that you had such a lovely time in New Orleans, and at the St. Christopher Hotel. We appreciate your kind comments on our comfy rooms, accommodating staff, and perfect location. We look forward to having you stay with us again. Danielle Kerlec St. Christopher Hotel

"Best Western Plus-St. Christopher"

5
User 30/07/2019

We had a blast in New Orleans. The staff was very friendly and professional. The rooms were very lovely and clean. The had the best chocolate chip cookies available for the guest.Will defiantly stay here again.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Shiko5491, Thank you for your review. We appreciate your kind words of our hard working staff. We really have a great team here, so it is awesome when our guest notices too! It is such a delight to know that you enjoyed our freshly baked cookies at the front desk! It was a pleasure to have you stay with us, please return soon. Danielle Kerlec St. Christopher Hotel

"Fun"

5
ellenarmstrong10, Birmingham, Alabama 27/07/2019

Overall a great trip. From start to finish the staff treated us with great respect, The rooms was clean, I had one small problem and they fixed it real fast. Freshly baked cookies after being out shop

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi ellenarmstrong10, Thank you for your review. It is awesome that you enjoyed your stay so much. We appreciate all your compliments on our staff, and rooms. Its great that you had the chance to enjoy our fresh baked cookies. We look forward to welcoming you back! Danielle Kerlec St. Christopher Hotel

"Love the Best Western"

5
User 22/07/2019

Cute rooms. The rooms are clean and beds are comfortable, next best thing to being home. Wonderful staff! We were greeted every time we entered and catered to. Great breakfast. Amazing location. Can't wait to come back.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi rjones274158, Thank you for this review. It is a pleasure to know that you had such a great stay with us at the St. Christopher Hotel! Thank you for your kind words about our friendly staff, clean guest room, and amazing location. Please come visit with us next time! Danielle Kerlec St. Christopher Hotel

"Patillo Reunion"

5
User 21/07/2019

The clerks were friendly & assisted in planning our day.They ordered our transportation for the evening. The room was well supplied and clean. The continental breakfast was great & the servers were fantastic.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi mic3ha4, Thank you for your review. It was a pleasure to have your group stay with us over this past weekend! We are so glad y'all enjoyed your stay to the fullest! Thank you for the compliments on our breakfast, rooms, and staff. It will be a pleasure to share this with our Team. We will always be ready to welcome you back. Danielle Kerlec St. Christopher Hotel

"michael bublé"

4
dmodraft1965, Rio de Janeiro, RJ 21/07/2019

The rooms are very small, even the room with the king size bed. The rooms are very nice and clean. The do include a breakfast (eggs, bacon, sausage, pancakes...not much of a breakfast but something). The staff is great and very helpful. Great location and trolley stop about 100 yards away. Very safe even walking alone at night. New Orleans is not the cleanest city to visit, but never the less it's fun. Honestly, the downside of New Orleans is there is NOT much to do during the daytime. If I have to do again, I would do 2 nights and 3 days.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi dmodraft1965, Thank you for your feedback. Its great that you found our location to be of convenience. Our staff prides themselves on showing our great Southern Hospitality, it is so refreshing that you agree! We hope you come back and stay with us next time! We have so much to do and see in New Orleans, and our Front Desk is always ready to provide recommendations. Danielle Kerlec St. Christopher Hotel

"Nice Hotel, Challenging Parking Situation"

4
DRJLF, Ocean City, Maryland 14/07/2019

This is a nice hotel in a great location and a pretty good value. I say this despite the fact that I had the misfortune to have had my car flooded while in valet parking. The rooms are nice, the breakfast is pretty good, and the staff works to assist guests. The location puts you right across the street from the FQ just up from the river. Just about everything in town is within walking or short cab ride distance. Not sure what I can say about the valet parking situation....it did not work out for me. I generally self park in NO and decided to "play it safe" this time and have the valet take care of it so my two bikes would not get vandalized. Wish I had done it this time. Short story, they parked in the basement of a garage, it rained hard, it flooded, they did not remove it...its still there waiting for the insurance adjuster, I am back home. The hotel was very accommodating....extending our stay, advocating with the valet company. I would stay at the St. Christopher again and would recommend it if you do not need parking. I will be doing self park next time.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi DRJLF, Thank you for your feedback. Although this is beyond the hotel's control, we do apologize that this had happened during your stay with us. We do understand that the weather is unpredictable, and sometimes situations that are out of our hands occur. Because of this, we have found areas that we can improve on, and protocols to take when weather gets bad in the future. We are glad that you enjoyed the rest of your stay with us and we look forward to welcoming you back in the future. Danielle Kerlec St. Christopher Hotel

"only 2 blocks off french quarters"

5
carliegh, Jacksonville, North Carolina 14/07/2019

you can same a lot of money by choosing a location about a 2 minute walk off the french quarter. we did go in by 11 pm every weekday night and sure you pass some pan handlers, but we never felt unsafe. we figured that it was about 5 dollars more a night then an air bnb and we felt it was worth knowing that the room would be clean and safe

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi carliegh, Thank you for this great review. Its so lovely that you enjoyed your stay with us, and felt safe. We have such a great location, just right across the street from the french quarter, on a well-lit street. We hope to have you come and stay with us again next time your in New Orleans. Danielle Kerlec St. Christopher Hotel

"Great hotel!"

5
User 13/07/2019

I would definitely stay here again. The rooms were clean and the staff was great; also a great breakfast to start your day. This hotel is in a very nice location and within walking distance of everything; also close to public transportation.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi ropete15, Thank you for this 5 star review! It is such a pleasure to know that the room was cleaned greatly, breakfast was yummy, and that our staff is doing a wonderful job engaging and being friendly with our guest. We look forward to having you as our guest in the future. Danielle Kerlec St. Christopher Hotel

"Valet parking service horrible!"

3
JohnConnor1234, Dallas, Texas 11/07/2019

Make sure you know where your vehicle is parked and ensure to get it prior to any rain your chances of your vehicle getting flooded are very high. You'll also get insufficient answers from the staffs of your vehicle.

"The staff was very attentive and the hotel was clean."

4
User 09/07/2019

Location was great, Near the French Quarters, restaurants , convention center and shopping center! Great location! The hotel was modern and room very cozy! They also offered breakfast, juice and coffee.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Safetraveler72, Thank you for your review. We are pleased that you enjoyed our breakfast, coffee, and great location. We hope to see you next time your travels take you to New Orleans. Danielle Kerlec St. Christopher Hotel

"decent place"

4
User 09/07/2019

This hotel is small but it is a decent place It is in a great location, there was no queen size beds. The breakfast was vey good and the staff was very nice and professional. All guest has to where a wrist band and sign in initially. No privacy on the sign in because your quest can see who else has visited because it's all on one sign in sheet per room.

"excellent location, value, and staff"

5
Elizabethfirst, California 09/07/2019

This property is only half a block from Canal Street, and once you cross that street you are in the French Quarter. It is also close to the St. Charles streetcar. The full, hot breakfast is included and has a good variety of items. The staff in general is very good. The breakfast staff was very attentive, polite, and friendly. There is an in-room safe, which is a very good idea in NOLA. Unfortunately, the business center computers were a bit difficult to use for anything other than Internet. However, this is the best Best Western I have stayed at, hands down.

"Amazing"

5
Lee-Ann H, Victoria, British Columbia 09/07/2019

We have been to a lot of best western across Canada and the US. this has got to be my favourite. Staff is pleasant, entry way and rooms were clean and well kept, the breakfast was good, the valets were super friendly and helpful. I love the characteristics of the hotel! It's close to the French quarter as well!

"Best in New Orleans"

5
Voyage56662593707, Dallas, Texas 05/07/2019

Amazing stay every year, they have the best service & rooms. Close to everything. Valet was on point with be very prompt getting us loaded and vehicle ready for us with text service love that. Also hotel would check on me during stay via text was a plus.

"Room had no windows!"

4
User 26/06/2019

Overall, the hotel is great! Within blocks from absolutely everything and only a block or two from the casino. The only problem we really had was discovering that out room had Gia ant curtains and no actual window. We were super disappointed about that.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi page_jasslyn, Thank you for your feedback. We are glad you enjoyed your stay overall with us. We do have it listed online, and explained on the phone when reserving that 1 certain room type is an interior room. That is our Double Room with Spa Tub, Interior. This is the only room type with no windows. Give us a call next time your in New Orleans, and we will be sure to give you a room with a window. Danielle Kerlec St. Christopher Hotel

"Great location"

5
User 26/06/2019

We stayed here for our one year anniversary trip to Nola and loved it! The hotel was very nice and clean. The staff was very nice as well as the valet service that parked our car. The location of the hotel was very good, with a short walking distance to the French quarter and bourbon street.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi kayla w, Thank you for this great review. We are so pleased you enjoyed your trip to Nola with us. Its great to know our staff and valet attendants were friendly throughout your stay. We hope to have you stay with us again soon. Danielle Kerlec St. Christopher Hotel

"Our visit to New Orleans"

4
373aprild, Owasso, Oklahoma 25/06/2019

There were only a few minor issues with getting our towels. Other than it was a great hotel. It was clean and the employees were nice. Beware is a charge for parking, but you will find that at almost any hotel in New Orleans.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 373aprild, Thank you for your feedback. We appreciate your kind comments on our friendly staff and clean rooms. Next time your traveling to New Orleans come stay with us again. Danielle Kerlec St. Christopher Hotel

"Friendly staff, great stay!"

5
MissElizO, Vicksburg, Mississippi 24/06/2019

I needed a last minute, cheap room for an unexpected business trip. This hotel feature a great location for my destination and had some of the cheapest parking fees in the area. The staff from the valets to the front desk to the breakfast attendants were all very friendly and helpful. The room was a little warm for me but the beds were very comfy! I'd definitely stay here again!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi MissElizO, We appreciate your feedback. Thank you for the compliments on our breakfast, and lovely staff. We are glad the beds were comfy, and you enjoyed your stay overall. We ill be here when you return, please come stay with us again! Danielle Kerlec St. Christopher Hotel

"Fabulous From Start to Finish"

5
User 24/06/2019

Dave greeted us, checked us in and suggested a great restaurant. Ben, Carleb, Dennis & Ray helped with luggage/valet. Nimfa, G and Rhea were awesome with breakfast and checkout. We will definitely be back for another stay.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi B4615ZItracyc, Thank you for this wonderful review. We are so happy that our staff made such a memorable impact on your stay with us. We love it when our guest can tell that our team really enjoys what they do at the St. Christopher Hotel. We will be sure to pass this along to our team. We hope to welcome you back next time. Danielle Kerlec St. Christopher Hotel

"I love this hotel."

5
User 21/06/2019

This hotel is very dependable, so I have stayed with them all three times I have visited New Orleans. The rooms are a bit small, but they are very clean with comfortable accommodations. A microwave would be nice, but my room did have a refrigerator, and we were able to use the microwave in the lobby. Parking is a bit expensive, but if you plan ahead, you can find alternative lots nearby. Breakfast is delicious. Yogurt machine is awesome. My guess is that the eggs are real. They have a quiet room on the side for dining, so there is probably never a risk of someone not being able to find a seat.

"Great hotel for the location and price"

5
tdhousto, Baton Rouge, Louisiana 21/06/2019

You need to know up front that, because of the great location, parking is not easy. There is a paid parking lot behind the hotel, need to use Common Ave to get there. Valet parking is available and you need to turn from Canal onto Magazine and then pull over to the left immediately; if you shoot past it, it can take awhile to go around the block! Building has been remodeled so it has some exposed brick, which is nice. Rooms are nice but could be a bit small for more than one person. Free breakfast was terrific.

"Nice breakfast"

5
User 20/06/2019

We stayed for six days in this hotel. I was very surprised that the hotel is in great location. It is very close to casino, shopping, restaurants, bus and streetcar stops. The hotel is very modern and clean. We got a free nice breakfast that helped us to save a lot of money. Ms. Nimfa and Ms. Rhea were very helpful in the breakfast area. We felt at home in this hotel. The breakfast area was always well maintained and fully stocked with food. Ms. Nimfa and Ms. Rhea did such a wonderful job. We will come back again because of their wonderful staff. Thank you Best Western Plus St. Christopher. You made our vacation in the beautiful City of New Orleans very memorable. Thank you Ms Nimfa and Ms Rhea.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Junjunboom, Thank you for this lovely review. Our staff is what makes this hotel so great. It gives us such pleasure to know that our staff are always friendly and accommodating to our guest. We have an awesome team here, thank you for noticing. Please come back to see us next time your travels take you to New Orleans. Danielle Kerlec St. Christopher Hotel

"Close and convenient."

4
User 19/06/2019

The hotel is close to the french quarter and within walking distance to every corner of it (providing you are able). The staff we met (Dave) is awesome and had the asnwers to all our questions. I would stay here again.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Odyssey17756261261, Thank you for your feedback. We appreciate your compliments on our great hotel and friendly staff. We will be here ready to welcome you back. Danielle Kerlec St. Christopher Hotel

"Great location...great staff!"

5
I2376YAdianeg, Waco, Texas 19/06/2019

We stayed 3 nights at the St. Christopher. Loved it! You are in walking distance to the French Quarter, across the street from the trolley to places like Frenchman Street, and on the bus line to the WWII Museum. The hotel is clean and nice. We had a great view of the river. But the best thing is the staff! You receive a text the first day and can respond to that text for anything you might need (extra towels, etc..). They respond immediately and are very helpful. The front staff is also good at recommending local places and helping you navigate the public transportation system. We will definitely be back!!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi I2376YAdianeg, Thank you for this great review. We are glad that our location was perfect to make your trip pleasant and easy to explore New Orleans. Its also great to hear that you liked our Text Messaging platform called KIPSU. It makes it so much easier to communicate with our guest to receive request, answer questions, and to help with any recommendations/directions. We look forward to welcoming you back again soon. Danielle Kerlec St. Christopher Hotel

"Holiday Hotel"

5
585brian, Gloucester, United Kingdom 13/06/2019

Great hotel fantastic room very trendy great breakfast with pancake machine and also hot and cold selection breakfast staff Rhea and Nimfa most helpful and polite.Hotel in a great location for exploring New Orleans and its culture

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 585brian, Thank you for your review. Its so good to know that you enjoyed our delicious breakfast. It always smells so great here in the mornings with the aroma of our breakfast and fresh coffee. We hope you come stay with us again in New Orleans. There is always so much to see and do here. Danielle Kerlec St. Christopher Hotel

"some pros some cons"

3
somdev b, Corvallis, Oregon 12/06/2019

The complimentary breakfast was good. Rhea and Nimfa were amazing hotel staff who made the breakfast environment friendly and at home. But the room was very small and with two beds and other furniture, there was hardly any space left. We literally had to jump into the bed after entering the room. And the pack and play they provided for our infant had no base and was broken. The location was great though.

"Pre-cruise stay in NOLA"

4
User 10/06/2019

This is a very nice hotel- great price, rooms very clean, beds super comfortable and quiet even with a window facing a busy street. We loved the old brick and full length windows of the original building combined with a modern decor. Breakfast was good but the dining area is very small so trying to get in and get what you wanted was difficult. Location is fabulous for anyone who doesn't mind walking and the trolley stop is less than a half block. The ONLY real negative ( and it was a HUGE one for us) was the very poor valet service. We requested our car 30 min ahead as instructed and didn't get our car for 75 minutes. The gentleman at the front desk was very apologetic but it made us completely miss our boarding time for our cruise. Luckily, we had reserved parking during the cruise at Machu Picchu cruise parking and they took great care of getting us to the boat, on board, and took superb care of our car while we were gone even giving us some maps and directions to pick up last minute gifts on our return. The only parking the hotel offers is valet and it is pricey at $37/day. There is public parking within walking distance but not sure of the security or price as it is on a side street. I would definitely stay at the Best Western Plus St Christopher again but would certainly park my car elsewhere

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Stephanie C, Thank you for your feedback. We appreciate your compliments on our rooms, location, and breakfast. Thank you for bringing the valet issues to our attention. We will look into this matter further, so we can ensure it will not happen in the future. We do hope you come stay with us again next time your in New Orleans. Danielle Kerlec St. Christopher Hotel

"Good Value ........ Close to French Qtr"

5
Travel54665553116, Enterprise, Alabama 10/06/2019

very clean rooms and common areas, staff above average, valet parking at average extra $$ for service ( valet is best possible parking option ) Above average breakfast 15 min or less walk to French quarters/ harrahs under 5 mins / riverwalk in under 10

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Travel54665553116, Thank you for your feedback. It is so great that all the aspects of your stay with us were above average. We strive for excellence, and we do our best to ensure every guest is happy. Please come back and see us soon. Danielle Kerlec St. Christopher Hotel

"Fun in NOLA"

5
User 10/06/2019

Great Location. Great Service. Great Staff. Great Room, loved that the room was cold when we got there. View OK wish we had a better view for our first trip to NOLA but its ok. Pricing was just right.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Odyssey63925834202, Thank you for your feedback. Its so wonderful that your room was comfy and cool on your arrival. Next time you stay with us, please feel free to put in any special request you may have, we do our best to honor guest requests if available. We hope to see you next time your traveling takes you back to New Orleans. Danielle Kerlec St. Christopher Hotel

"Breakfast staff"

5
jennifertC696WG, New Orleans, Louisiana 07/06/2019

Rhea and nimfa was the best breakfast attending. That made sure we had everything we need and if we need something that would get for us I so glad we had them I am tell all my family and friend to stay here when that come. to New Orleans

"Great Place"

5
Dawn S, Edwardsville, United States 07/06/2019

The staff were all friendly and helpful. Very clean modern rooms and a great location. I would definitely stay again. Great value for your money. Pleasantly surprised at how nice everything was for what we paid.

"Breakfast at the St. Christopher "

4
sharitad, New Orleans, Louisiana 05/06/2019

Staying at the st. Christopher the staff was nice , cleanliness of the hotel I would rate a 7 out of 10 , but the best part about it was eating breakfast. Rhea and Nimfa went above and beyond to make sure that you had what you needed . The day of check out Rhea gave my granddaughter a hug and walked her out , she alone gets a 10 Thanks Rhea for awesome customer service and loving your job , until we meet again , stay blessed

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi sharitad, Thank you for your feedback. We appreciate your comments on our nice and friendly staff. Thank you for mentioning the cleanliness of the room, we will use this feedback to improve our services. Rhea will be so happy to hear your kind words! Please come back and stay with us again. Danielle Kerlec St. Christopher Hotel

"Fantastic Vacation Stay at The Best Western Plus Hotel."

5
Quincie H, St. Louis 03/06/2019

Our recent stay at the Best Western Plus was Wonderful, to say the least! From the moment we walked in until our departure, it was an excellent experience.The Staff was simply beautiful. Very accommodating. The Breakfast Staff were AMAZING! Kind, very very attentive, very personable (Nimfro and her daughter) made sure that no guest wanted for anything. The FOOD was Simply DELICIOUS! The Chef who created Omelets to Order was WONDERFUL!!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Quincie H, Thank you for this 5 star review! It brings us such pleasure when we hear that our staff is accommodating to our guest, you can definitely tell they genuinely enjoy being here and assisting our guest. Thank you for the compliments on our breakfast, as well as our breakfast staff. We hope to have you stay with us again next time your in New Orleans. Danielle Kerlec St. Christopher Hotel

"Great hospitality and close to all the attraction"

5
User 03/06/2019

Most fun I have ever had in a city put us at the center of everything we wanted from new orleans.we loved our stay rooms clean, whirlpool tub was amazing quaint teo bedroom no window but felt so spacious.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Kiet62450, Thank you for this review. Its wonderful to know that you had so much fun in our city! There's really so much to do; great attractions, tasteful restaurants and all walking distance from our hotel. We are glad you enjoyed your stay in the whirlpool room. We hope to see you next time your in New Orleans. Danielle Kerlec St. Christopher Hotel

"Breakfast staff great & some weak points"

3
Joy733, Austin, Texas 29/05/2019

Best part was breakfast with Rhea & Nimfa serving! They're so sweet and they make it a cheery place. The cook was great, too. Some days he could make omeletes which were awesome. Sometimes there were only scrambled eggs. That was a little weird. Our bathroom had a sewer gas smell when we arrived. The mini-frig only worked marginally. The pillows were maybe half as big as standard pillows. The AC is loud. Bed was comfortable. Front desk staff ranged from decent to poor.

"An amazing Last minute getaway"

5
User 29/05/2019

It was our 6th time visiting New Orleans and let me say, This was one of the Best Hotels we have stayed at. Weve stayed at 4-5 stars hotels that wasn't as good as the Best Western. We stayed in room 613 and let me just say....it was BEAUTIFUL! we had the perfect view looking directly out on Canal and my favorite breakfast spot..The ruby Slippers. The hotel staff was very sweet. Ariel and Gee went above and beyond to make our stay worth while. Housekeeping also kept our room very clean. I would definitely recommend to friends and family. The only bad part was paying for parking which was 41.00 a night. I would recommend parking at the airport and catching an Uber because the prices are ridiculous.

"Awesome stay,"

5
835chuckv, Gold Canyon, Arizona 28/05/2019

We really enjoyed our stay at The St. Christopher. Perfect location. Very easy to walk to everything in the French Quarter and surrounding area. Our room was small but very nice and Keano at the front desk was incredibly friendly and helpful! We will return. Thanks so much.

"Best Western St Christopher New Orleans"

4
SammieAR, United States 27/05/2019

It was our first time in New Orleans and we felt this hotel for a 2 nights stay was a good choice. The wonderful staff and location are their assets - from check-in/check-out, valet, breakfast ladies, to housekeeping, everyone was very welcoming and helpful. The grounds and our room were all kept relatively clean. Our room # 1013 (top floor) was huge, with a fridge but did not keep our drinks very cold; a safe, iron/ironing board, coffee maker, and basic amenities, lots of clean towels, and sofa. Bed and pillows were comfy and clean. However, room has a weird smell each time we walked in from outside, like the smell of dusty room (possibly from the old brick wall?), and the a/c in our room turns on and off all night long with a loud boom each time and the TV volume has to be cranked high whenever it turns on; hence the 4-star, sorry. Valet parking with unlimited in/out privileges but cost about $41+tax per day for a midsize car. Hot breakfast with crispy thin strips of bacon, sausages, eggs, pancakes, muffins, yogurt, etc. Good Community coffee, but no green tea although they do have 4 other choices of teabags (camomile, mint, deejarling, camomile/mint) - which are left available for guests to help themselves 24/7 in the breakfast area by the elevators/lobby. Location was right at intersection of Magazine and Canal St, 10 minutes walk on Decatur St to Jackson Square, 5 minutes walk to Harrah's Casino, and a block from the famous Bourbon St. We love everything about this hotel except for the a/c and will probably ask for a different room next time.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi SammieAR, Thank you for this incredible review! Thank you for the compliments on our great staff, as well as the cleanliness of the room, and tastefulness of breakfast. Also, I appropriate you informing us of the A/C issues in your room. We will use the details provided to improve our services for our guest. Please come back and see us next time your in New Orleans. We will be sure to offer you a superior stay. Danielle Kerlec St. Christopher Hotel

"So convenient to everything"

5
User 25/05/2019

Hi, from Memphis, We parked our car and never needed it again. Street cars will take you anywhere, maybe with a bit of hoofing it. We want to send out thanks to Rhea and Michelle who made our visit most comfortable.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 258berniec, Thank you for this great review. We have such a good location, that guest typically don't need their vehicles to explore New Orleans. We are right across the street from the French Quarter, and walking distance to shops, restaurants, bars, and attractions. We are only a couple blocks from the Street Car lines as well. Thank you for the compliments on Rhea and Michelle. They will be gracious to hear the nice comments. See you next time! Danielle Kerlec St. Christopher Hotel

"Good location friendly and efficient staff"

5
patazTucson, tucson 23/05/2019

I would stay here again. Easy walk to several Nola venues. Breakfast was perfect. Room was clean and cool and the bed super comfy. My first visit to Nola is off to a good start. Don't know why I waited so long

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi patazTucson, Thank you for your feedback. It is so wonderful that you enjoyed The St. Christopher Hotel. Thank you for the compliments on our breakfast, rooms, and location. Be sure to come back and see us next time your in New Orleans! Danielle Kerlec St. Christopher Hotel

"Best Staff of Anywhere!"

5
Steve17109, Harrisburg, Pennsylvania 22/05/2019

I was in New Orleans for one night, but in those 24 hours, the staff of this Best Western Plus, St. Christopher Hotel, totally won me over! Ariel at the Front Desk & Casey at the door quickly remembered my name. They, and everyone else, gave me the feeling, without exception, that they were genuinely happy to have me there and to help me in any way. The hotel was clean, the location perfect, the FREE breakfast (with omelet station!) was delicious, and, as I've already said, the staff was superb. To Ariel, Casey and all -- Many thanks!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Steve17109, It is nice to know that we 'won' you over! Its so refreshing to know our staff is engaging with our guest genuinely and happy to do so. Its great that you enjoyed our yummy breakfast. It makes the lobby smell so good every morning, very delightful. We will show your wonderful comments to all of our staff. See you next time Mr. Steve! Danielle Kerlec St. Christopher Hotel

"Nice place, Great staff"

5
Melody S, Destin, United States 22/05/2019

St. Christopher Hotel is a pretty building with very nice rooms and a good breakfast. But the staff is by far their greatest attribute. Everyone was polite and very good at their job. I'll be back next year!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Melody S, Thank you for staying with us. Its so great that you enjoyed your stay and breakfast. We appreciate your kind comments on our wonderful staff. We all are so thrilled that you will be back next year, we will be waiting to welcome you back! Danielle Kerlec St. Christopher Hotel

"Business to fun"

5
User 22/05/2019

Amazing hotel and staff. Waking distance to Cafe Du Monde. What more can you all for?! Parking is through Valet but only have to pay once a day. There is in and out privileges. Everything my friend and I wanted to do was well within walking distance so it stayed parked for the entire stay.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi NorthStar49485244122, Thank you for this awesome review! It definitely seems you enjoyed your stay with us in New Orleans to the fullest. We have so many great restaurants and attractions that are walking distance from our hotel. We are also glad that our valet parking was convenient for you. Please come back and see us next time your in New Orleans! Danielle Kerlec St. Christopher Hotel

"Great location, very clean"

5
User 19/05/2019

This hotel has been renovated since the last time I stayed there, the room was very nice. It's within walking distance to several good restaurants and bars. Front desk staff we friendly and efficient, the valet was very quick when I needed my car.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Angelintexas, Thank you for taking the time to review our hotel. Its great to know our Front Desk Staff, as well as our Valet Attendants were kind, proficient, and exceeded your expectations. Our locations is so great, we are glad it was a convenience for you to have so many places and attractions walking distance.We will be waiting to welcome you back next time your in our City. Danielle Kerlec St. Christopher Hotel

"Breakfast of the Hotel"

4
User 15/05/2019

Rhea and Nimfa are very welcoming and polite to all the customers. They offer great services and maintain the area very clean. Rhea is very helpful when I asked her questions about the tours and eateries around the city.

"Great Place to Stay"

5
web123456, Wesley Chapel, Florida 15/05/2019

Can't say enough good things about this hotel. Staff and all amenities were very nice. Breakfast was wonderful. Plenty of both hot and cold tasty selections. My room was very interesting. This is an older building. When it was renovated to become a hotel, much of the original brick work and layout, including columns, was left in place. Some of the wall area in my room was original brick work and included one of the columns. Great appearance, very cool. Another important factor about this location is the location. It is close enough to the French Quarter, and the warehouse district to walk. But is just far enough away to avoid the noise, etc. that often accompanies the French Quarter. It's a quarter of a block from Canal Street where you can conveniently catch streetcars, busses, etc.to other outlying areas. I would happily stay here again and also recommend you give it a try.

"No need to tip car valet. They do it themselves."

2
Explorer41695207913, Dripping Springs, Texas 15/05/2019

Breakfast was excellent. Car valet provided by the hotel stole approximately $25 from our vehicle. This was even more annoying than it should have been, because we tipped them and paid for the service... Parking is not available surrounding the hotel. Overall, the hotel is clean and room was comfortable.

"Best service!"

5
TracyS435, Cherry Hill, New Jersey 11/05/2019

Thank you Dave Jackson for making our trip to Nola that much better. You and your staff deserve a standing O for your southern hospitality. The rooms are lovely. The breakfast was great (again with wonderful service). Loved the exposed brick in our room. Comfy beds. A+

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi TracyS435, Thank you for taking the time to provide feedback. We are so happy to hear you enjoyed your stay with us. We are gracious to hear your compliments on our great staff including Dave - he is a wonderful part of our team and we're so happy you got to see what Southern Hospitality is all about. Please be sure to tell us next time your back in the city, we look forward to welcoming you. Danielle Kerlec St. Christopher Hotel

"Great breakfast service"

5
User 10/05/2019

Oustanding service from mom and daughter, Rhea and Nimfa. They made our stay as pleasant as possible. Great location as well. Though parking fee was steep, valet service was woth it. We would love to visit here again.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi reidun i, Thank you for your feedback. It is great to know our staff was attentive to your needs with pleasantness. We are located in such a great part of New Orleans, we are glad that you got to enjoy our wonderful location. We would love to know when your travels take you back to New Orleans, so we can all welcome you back. Danielle Kerlec St. Christopher Hotel

"Great location"

3
Daniel R, Orlando, Florida 09/05/2019

The room decor was pretty nice, bare bricks. Room was small but we knew that going in and it was fine. Pillows were awful. Breakfast was very good for a hotel freebie, above average actually. Good stay over all. Nice staff. Never got the extra towels we requested though.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Daniel R, Thank you for taking the time to review our hotel. We are thrilled that you enjoyed our breakfast. Thank you for bringing the issues during your stay to our attention, so we can resolve them. We hope you come back to stay with us next time. Danielle Kerlec St. Christopher Hotel

"Top Notch Service Makes this Place Standout"

5
Coltsneck, Scottsdale, Arizona 08/05/2019

Had a very pleasant two-day stay here. Staff super friendly and helpful. Better than expected breakfast service, including a chef to make omelets and more variety than a Hampton Inn or Holiday Inn Express. Room was attractive, nicely designed, had a safe in the room. Beds were comfortable as were the pillows. Great stay.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Coltsneck, Thank you for staying with us. Its a delight to know our breakfast exceeded your expectations. It's also great to hear that you found our staff to be helpful and friendly. We're overjoyed to have such genuine friendly staff who cares for our guest's satisfaction. Come back soon, we will be here to welcome you on your return. Danielle Kerlec St. Christopher

"I'd love to return"

5
M B, San Antonio, Texas 07/05/2019

Very nice stay. Everyone there is so friendly & helpful. The rooms are nice, beds comfortable, plenty of towels. Location is great—really convenient. The entire staff is ready to help with any requests.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi M B, Thank you for this great review. We are excited to hear that the service was memorable and your stay was relaxing and comfortable. We would be thrilled to know when your travels take you to New Orleans, so we can welcome you back.. Danielle Kerlec St. Christopher Hotel

"Close to the French Quarter"

5
User 07/05/2019

We returned this year to the BW Plus St Christopher for the French Quarter Fest, held every April. It is our go to place to stay as it is so near the French Quarter without the traffic and noise. After a long day of food and music and walking we really appreciate the convenience of this hotel as well as the friendly staff and breakfast to start our day. Close enough to walk to the river, French Quarter, World War II Museum and nearby trolley make any visit to NOLA a breeze!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Venture790483, Thank you for choosing The St. Christopher Hotel every French Quarter Fest! We're so happy to hear that your stay went fantastic and that we're your go-to place to stay when you're in town. Come back and visit us again soon, and next year for French Quarter Fest, we'll be on the lookout! Danielle Kerlec St. Christopher Hotel

"One of the best hotels I have ever stayed at"

5
tmack_43, Charleston, SC 02/05/2019

The St Christopher is a restored dry goods building with the old beams exposed and the exterior brickwork visible as well. Close to the French Quarter and one block from the streetcar lines on Canal Street. The staff is OUTSTANDING. I would like to individually commend Gerayn Jefferson. Gerayn treated us like family. He gave us his recommendations for dining and entertainment, and every place recommended was excellent. The breakfast buffet was wonderful and even had an omelet station. All in all, we will definitely return to the St Christopher!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi tmack_43, Thank you for this 5 star review. Our wonderful Gerayn will be ecstatic to read the compliments you have given. It is great that our staff's kindness, and eagerness to assist doesn't go unnoticed. We are glad that you were able to taste our yummy breakfast. Come back and see us next time your in New Orleans. Danielle Kerlec St. Christopher Hotel

"Wonderful stay."

5
pgpmc4828, Springfield, Missouri 28/04/2019

We found the staff to be friendly and helpful. The room was clean and comfortable. When we complained that our refrigerator was not working they immediately replaced it with a functioning unit. The location was perfect. The breakfast choices were wide ranging and for the most part healthy. I would highly recommend this hotel.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi pgpmc4828, Thank you for staying with us. It is a delight to know that the room was clean and comfortable to your liking. Our staff takes great care in responding to guest request immediately and thoroughly, it is so great that this was noticed. Thank you for recommending us, and we hope to have you back on your next visit. Danielle Kerlec St. Christopher Hotel

"Flight canceled! 1 night stay from more expensive hotel. Should have stay here in the first place. "

5
Crappie65, Fairfield, California 27/04/2019

Very happy we found this Best Western. Our flight was canceled and our budget couldn't afford a night at our hotel in the French Quarter. So happy we booked the Best Western at the last minute. Very Clean room, superb customer service. The 2 ladies at the front desk were down to earth and kind. The hotel was clean and smelled nice and had a great small business center. Room was spotless with brick walls . Although we only stayed one night it was budget friendly clean with a nice staff. Will stay here again .

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Crappie65, Thank you for your feedback. Its so great that you were able to find accommodations with us after the flight cancellation. We are pleased that you enjoyed your stay, especially the kindness of our staff. We are thankful to have you stay with us next time. Danielle Kerlec St. Christopher Hotel

"Nice Hotel nearby French quarter"

5
3rainerz, Reutlingen, Germany 26/04/2019

We stayed at the hotel for 2 nights for sightseeing . We like the location of the hotel close to the French quarter. The rooms are clean and have a fresh style. The staff especially at breakfast was doing great. The only thing we didn't like was the plastic plates, plastic knife and forks and the missing exhaust hood at the omelette station at breakfast.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 3rainerz. Thank you for your review. We are pleased that the location was perfect for you, and that you appreciated our clean rooms and style. We will take your breakfast comments under consideration so we can improve guest service. We hope to see you next time your in New Orleans. Danielle Kerlec St. Christopher Hotel

"Wonderful Hotel & Great Staff"

5
User 23/04/2019

My family and I stayed in the Best Western Plus Christopher. Love the staff! Nimfa, Rhea, Dave, Dennis and Keanu are the best! I'm going to miss them. Love this hotel and I would definitely come back again!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Andrea H, Thank you for your feedback. It is so great to hear that all of our staff was helpful in providing you with a great stay. We will be sure to share this with our staff to show them their kindness is recognized. We hope to welcome you back next time. Danielle Kerlec St. Christopher Hotel

"Great hotel choice"

5
User 21/04/2019

Close to Bourbon street, but far enough away to get a great nights sleep without hearing the partying all night. Super friendly staff. Rooms are small, but very comfortable and clean. Prices were very fair, and we would certainly book here again on our next visit to NOLA

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hello Debbie R, Thank you for your feedback. Its a pleasure to hear that you found our location to be ideal. We look forward to welcoming you back to the St. Christopher hotel in the future. Dave Jackson, Night Manager

"Excellent service - especially at breakfast"

5
User 21/04/2019

We had a great stay at the St. Christopher. Within walking distance of all the major attractions, comfortable rooms, and excellent service during breakfast from Rhea and Nimfa. Would highly recommend.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi ccmccarthy, Thank you for your feedback. We are pleased that you enjoyed everything about your stay. We are hoping to welcome you back to the St. Christopher hotel in the future.

"Pleased with almost everything. If you have pet make sure you like walking too!"

4
User 20/04/2019

Very friendly desk. Explained everything very well. We got room 1001 and I was pleasantly surprised with the awesome view of the river and part of the city. Even saw a cruise ship come in. The room was not that small given that we had a king size bed and it is a middle of the city hotel. We were able to manage our luggage effectively and we had a lot! Through out the night and in the morning everything was very quiet, but we needed a nap one afternoon and it was impossible as room 1001 is next to the maintenance closet and they were in and out of it a hundred times, without controlling how hard and loudly the door closed. The odd numbered floors have the ice machines on them and I felt bad for the rooms near it when I was filling up my man sized cooler at 6:30 am. If you have a pet, $30 per pet per night, be ready to walk a lot to get to green gras! The closest park was 10 minutes one way at a very brisk walking pace. So I would think twice bringing a pet here. The valet service was professional and quick at $41.... per night. The cost hurt my feelings a little but it is the most practical option. I was concerned that I was not able to remove everything at least valuable to me, but it all came back without a finger layer on my tools, etc. so I would recommend them. Breakfast was very good. Many choices. Friday they had very tasty French toast, but Sat there was nothing special. Not sure why? The Scrambled eggs was tasty and better than at most if not all other hotels we have been to. The bacon was perfectly done and the breakfast patties we moist, perfectly cooked and tasty as well. So I can recommend St Christoper and would stay again, but we are 1 time visitors of vacation spots. The been there and done that kind, so I doubt if we will need a hotel in NOLA again. If we do this one will be at the top of my considerations.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for your feedback. Thank you for your compliments on our full breakfast and guest services. It is so great to know that our staff is so accommodating in assisting our guest so greatly. We are hoping to welcome you back to the St. Christopher hotel the next time you are in New Orleans!

"Better than expected!"

4
User 18/04/2019

Much better than expected! Pros: *The people... every single person working there that we interacted with was welcoming and friendly. Dave at the front desk was awesome, and daily- went above and beyond to help us and answer every question, including recommendations on where to eat and which tours to take. *The hotel and our room were CLEAN. I've read a bunch of reviews saying otherwise, but our experience was a nice clean room that was nicely decorated. The bed was comfy, the bathroom was huge and we were in a quiet location. * Walking distance to everything, and yet not in the middle of it all. This was especially nice at night when walking to the store on the corner, might have been sketchy in the French Quarter. Cons: *In room 602- light comes in from around the door. Also, the blackout drapes were great at night, but I had to rig them closed so that the morning light didn't blind me when it came peeking through the sides and reflected in the mirror right in front of the bed. *Our room was small, and pretty cramped. We stayed 5 nights and had 2 big suitcases. Also, my husband has a scooter... it was tight in there. *Breakfast was just ok. I'm not a big breakfast person, but I would've liked the muffins/ danishes warm. They did have eggs, bacon, sausage and omelets... also, pancakes, real, fruit and juices. Overall, I would absolutely stay here again... the things that were good were really really good. I felt safe, it was comfy and clean and mostly the people were exceptionally friendly.

"New to NOLA"

5
User 17/04/2019

This was my first trip to New Orleans and it was absolutely fabulous! It started with the hotel and its outstanding staff! Best Western St. Christopher is perfectly located to all attractions and trolley. It's less than half a block to Canal street by where you can easily and safely walk to the French Quarter, Harrah's, Bourbon St. and so many other wonderful attractions. The welcoming check in staff were friendly, accommodating, and helpful. The breakfast staff, especially Rhea and Nimfa had delicious coffee, toast, eggs, bacon, yogurt, cereal, fresh fruit and so much more delicious breakfast ready! The breakfast area was clean and spacious! They were friendly and very personable. If I could give this hotel more than a 5 I Would in an instant! I will return with my family and stay at this hotel in a heartbeat. I strongly recommend it!!!!!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Livetotravel201, Thank you for your feedback. It is so great to know that our staff is so accommodating in assisting our guest so greatly. We hope you choose the St. Christopher hotel the next time you are in New Orleans! Dave Jackson, Night Manager

"5 person agree excelent service"

5
DayTrip607828, New Orleans, Louisiana 17/04/2019

Hotel excellent location,clean rooms personal front desk ,maid .very friendly and helpful Stay hotel good experince and the breakfast area the service super excelent food clean Derek best omellette i am traveling all this year give 100% and the service Rhea and Nimfa happy face sweet tried the most beutiful beginning date Very happy to stay faboulus people five star hotel vety good price.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hello DayTrip607828, Thank you for your feedback. It is so great to know that our staff is so accommodating and personable. We are hoping to welcome you back to the St. Christopher hotel anytime that you are in our wonderful city. Dave Jackson, Night Manager

"Most Enjoyable Stay"

4
User 17/04/2019

The Hotel was close to many great New Orleans experiences all in walking distance. The Hotel staff were very friendly, always making sure the guest had everything they needed. The Kitchen/Dining room staff Nimfa and Rhea a mother & daughter team were GREAT! The breakfast dining was very good with a wide variety of items offered daily. I enjoyed my stay will book this same Hotel when I return to New Orleans.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hello Scenic749122, Thank you for your feedback. We are glad you have found the hotel's location to be ideal. We are hoping to welcome you back to the St. Christopher Hotel anytime that you are in New Orleans! Dave Jackson, Night Manager

"Average Budget Hotel - Great Location"

3
LAtraveler2CA, LA 16/04/2019

The pictures of this property make it look much nicer than it is. On the plus side, the location is great. One block off of Canal on Magazine. Easy walk to the Quarter and shopping on Canal. On the minus side, the bathroom was impossibly small and outdated, the bed not too comfy. Although it looks like the restaurant has a bar area, it is only used for a breakfast buffet.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hello LAtraveler2CA, Thank you for your feedback. Thank you for mentioning the issues throughout your stay, so we can make the improvements to provide 100% great service for future stays. We hope to welcome you back at the St. Christopher hotel next time. Dave Jackson, Night Manager

"Great location and service"

5
User 11/04/2019

This hotel is located just outside of the French Quarter. Very walkable to many of the main tourist attractions and restaurants. The hotel staff was some of the best that I've ever experienced. All were very friendly, helpful, and worked hard to make our stay the best it could be. The two women who manage the breakfast were superb (Rhea & Nimfa). They are a true example of what it means to excel in your job and go the extra mile in terms of customer service. We were really pleased with our decision to stay at the St. Christopher and would recommend it to anyone visiting New Orleans.

"The staff make this hotel"

5
Explore28397423585, Seattle, Washington 10/04/2019

Excellent location and nice, clean rooms and spaces but it's the staff who make this hotel stand out. We really enjoyed all the staff we had the opportunity to meet especially Rhea and Nimfa in the breakfast area, Dennis at the door, and Juliann at the desk. Highly recommended!

"Comfortable room with excellent service and great location"

4
Charles G, Cambridge, Massachusetts 10/04/2019

Especially notable was the service we received in the breakfast room from the mother and daughter team of Rhea and Nimfa. They were extremely kind and welcoming to my wife, who needed extra help to get her breakfast and be seated. The two of them made things so much easier for us.

"Excellent "Near" Conference Hotel"

5
User 09/04/2019

I was unable to stay at the conference hotel and the Best Western Plus St. Christopher Hotel was only a block away. It ended up being cheaper than the conference hotel and had great rooms and amenities. I highly recommend a stay here!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Climber135178 Thank you for your kind words regarding our hotel and our great location We cant wait to welcome you back next time. Danielle Kerlec St. Christopher Hotel

"Our Home Away from Home"

5
User 08/04/2019

Every time we go visit Nola, we always stayed here. So last Saturday, April 6,2019, we came back again and celebrated my husband and I's 8th year anniversary. It was special and the people that worked there made it more special... To the guy ( an intern all the way from Philippines), thank you for your warmth welcome even if it was super late at night. The morning before we depart as well, we were served with good breakfast and good services. Thank you Rhea and Nimfa for doing such a great job... AND thank you Best Western for giving us another great stay.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Sightseer49122614202, Thank you for this review! It was a pleasure to have yourself, and your husband spend yall's 8 year anniversary at the St. Christopher Hotel.Thank you for the compliments on our full breakfast, and guest services.. Please come stay with us again! Danielle Kerlec St. Christopher Hotel

"One night stay but will definitely be back"

5
St_matty, Alexandria, Louisiana 04/04/2019

Only stayed the one night but this hotel was great. Staff were extremely helpful and polite. Location was very good and comes with a free breakfast. Room was nice, especially liked the bare brickwork . There is no parking but they have valet which was quick and efficient , Zeric at the valet was particularly helpful, as was David at reception. The hotel is also dog friendly which is one of the reasons we chose it. Will be back soon.

"Excellent attention"

5
Maximo Q, Lima, Peru 03/04/2019

The hotel is very well located, in the center of the city. The staff is very helpfull, specially Rhea and Nimfa. The rooms are neat and clean Excellent price/service indicator Highly recommended. I´ll go back

"Friendly and charming hotel near French Quarter"

5
RockyN, Lake Zurich, IL 30/03/2019

Our room was modern and pleasantly decorated. We were texted if there was anything we needed during our stay. We were impressed with the friendly staff Kaitlyn, Dave and everyone at the front desk. They always took time to answer our questions or help us. The breakfast area was well stocked and kept neat by Nimpha and Rhea. We were especially delighted to have delicious made to order omelets by Derek several times.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi RockyN, Thank you for this review! It is so great to know that our staff are so accommodating in assisting our guest so greatly. Thank you for the compliments on our full breakfast.. Please come stay with us again! Danielle Kerlec St. Christopher Hotel

"The staff at Best Western Plus St.Christopher Hotel"

4
User 30/03/2019

The warm friendly people at the front desk, morning and evening. A dear young man they referred to as the "electrician" who would come to the room to quickly address issues of concern even as simple as a TV remote. But especially the kind employees who greeted us each morning in the breakfast area: RHEA, NIMFA AND DEREK- THEY WERE SUCH A DELIGHT!!! We looked forward to their smiles each day. They would even make a very delicious omelet. I will think of them when I think of my days in New Orleans. The kind employees make this Hotel a WINNER!!!!!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Relax15920431277, We're so pleased that our staff was so welcoming and friendly during your stay. Thank you for all the compliments. They really are genuine with providing great customer service. We hope to see you again soon! Danielle Kerlec St. Christopher Hotel

"Great value near the French Quarter"

5
GKayY56, Newark, California 29/03/2019

This Best Western is right outside the French Quarter. It worked well for us because we could easily walk to wherever we wanted to go in the French Quarter without all the noise and cost of being in the French Quarter. (I would recommend not having a car unless you absolutely need one. Driving around the French Quarter seems almost impossible). This Best Western also served a complete breakfast. There is plenty of hot and cold choices and for 2 of the mornings there was a chef who was available to make your omelette. The staff was super friendly and helpful. Each day the manager, Dave, would text me to find out if there was anything I needed. This was helpful because I could text him to know when we were out so housekeeping could clean the room. We would stay there again whenever we visit.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi GKayY56, Thank you for choosing to come and stay with us and for taking your time to give us this great review! We are so pleased that you had an amazing stay, and Dave had left such an impact providing great customer service. We hope to welcome you back again. Danielle Kerlec St. Christopher Hotel

"Great stay and great service!"

5
User 26/03/2019

I had a great stay in st Cristopher and great service, specially by Rhea and her daughter Nimfa during their breakfast serving. They where very courteous and helpful. What I liked most is that they were genuinely happy to to tend to our needs and others.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Donlol, Thank you so much for taking the time to leave such a great review. We love that you enjoyed all of your experiences with us, and that our staff helped to make it even more special. We cannot wait to welcome you back in, the next time you're in New Orleans. Danielle Kerlec St. Christopher Hotel

"Nice hotel near French Quarter"

3
Bennink, Amsterdam, The Netherlands 26/03/2019

Even though the room wasn't very big and it had no other daylight than from a ceiling window, we were happy to stay here. We know hotels in big cities can be a compromise when it comes to space, unless you're ready to pay much more. This hotel is next to Canal Street and just steps away from the French Quarter. We had some problem with the hot water, but they were able to fix that fast enough. Breakfast was great and the room was nice and quiet. So all was well until we were ready to leave. This hotel offers valet service and we messaged the correct number as instructed for the car to be delivered in 10-15 minutes. But after half an hour still no car, even though the valet guy said they were working on the car. After 40 minutes another confirmation it was really coming. In the end it took 1 hour for the car to arrive, so I complained at the front desk because I wanted my $37 back. Well, the manager wasn't there, but the lady at the frontdesk made a note and promised we would be send an email about his. Well guess what: that email never came. It was just a white lie to appease me for the moment and there was no real intention to ever follow up on that. That really impacted this stay negatively. Mistakes can be made, but don't stop communicating after that!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Bennink, Thank you for your feedback, I am glad that you enjoyed your room, and the hotel. I apologize that your departure was not satisfactory. Please feel free to contact me direct so that we can discuss how we can better serve and accommodate. We strive for 100% guest satisfaction and would like for all guest to have wonderful stays with us. Danielle Kerlec St. Christopher Hotel

"Great location!"

5
retired602011, Pana, Illinois 25/03/2019

Close to the French Quarter, but not in it. Close to the trolley. Excellent breakfast. Rhea and Nimfa in the breakfast room were so pleasant and helpful in the morning. The valets and workers at the desk were helpful and always had a smile on their faces. Our room did not have a window, but that helped make it quiet at night. I would definitely stay there again.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi retired602011, Thank you for choosing us. We are delighted that you have enjoyed our fresh full breakfast, and that our staff was very welcoming and friendly. We hope to see you again next time! Danielle Kerlec St. Christopher Hotel

"Best Western Plus St Christopher Hotel, New Orleans"

5
User 24/03/2019

Stayed here for a couple of nights recently and had a wonderful time in most delightful surroundings. Excellent front of house staff and waitresses in breakfast lounge. Wonderfully appointed bedrooms. Would recommend to anyone as the hotel is ideally placed for the French Quarter.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi LightPacker556206, Thank you so much for the terrific review! Our staff prides themselves in providing A+ customer service.We are glad that our location was perfect for your visit. We cant wait to welcome you again for your next trip. See you soon! Danielle Kerlec St. Christopher Hotel

"Short weekend visit to be tourists"

4
User 24/03/2019

Rhea and Nimfa provided great food and friendly service with the free continental breakfasts! Girls loved the whirlpool tub and front desk was helpful for area finds. Incredible location within walking distance to everything. Our favorite was relaxing in the peaceful Piazza d'Italia. Worth the 10-15 minute wait for the original Cafe du Monde. Loved Mother's, Cafe Ernst & Coterie. If you're driving to hotel early, may have to wait a few hours to get into your room but was comfortable.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Sightsee417576, Thank you for your kind words complimenting our hotel. We are glad to know our guest love that we are walking distance to the French Quarter, restaurants, and shops. We truly do hope that you will come back again and enjoy some more time with us! Danielle Kerlec St. Christopher Hotel

"Meeting"

5
User 22/03/2019

We are in a time where most service providing businesses are challenged with providing consistent, friendly, responsive staff who are courteous and pleasant. During my stay at the St. Christopher, I found them to be the exception. Very pleasant and comfortable stay with folks who genuinely seem to appreciate serving the needs of their customers. The front desk staff was awesome, especially “G”, Pleasant young man.

"Breakfast buffet"

5
User 22/03/2019

Rhea and Nimfa were VERY helpful and sweet at the breakfast buffet. Made sure you had everything you wanted and more. Would definitely recommend their complementary breakfast along with their service.

"New Orleans getaway - great location and staff"

5
RicksSister, Catonsville, Maryland 21/03/2019

The staff was exceptional including the front desk, valet parkers, & Rhea & Nimfa who were breakfast servers. Everyone very friendly and even greeted us when we returned each day. The room was adorable. My only problem, which I adjusted to, was the light coming into the room - there are blackout curtains but they don't come all the way to the wall so there was a shaft of light in the corner - at first the room seems dark but after my eyes adjusting it was pretty light in there. If sleeping in the dark is a priority, get an interior room without windows.

"No housekeping!"

1
Janette K, Allen 19/03/2019

It could have been a lovely visit. Customer service was very friendly, the hotel and rooms rooms were updated and attractive and even the breakfast was better than average. Unfortunately both days we returned late in the day to discover housekeeping never made up our room. When we brought it to the attention of the desk and they immediately sent someone to rectify the situation. That required us to vacate our room for at least a half hour. I believe one of the biggest joys and the most basic requirement of a hotel is to return to you room after a long day and find it clean and ready for you. This hotel failed.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Janette K. Thank you for your kind words about our hotel and kind staff. Thank you for mentioning the issues throughout your stay, so we can make the improvements to provide 100% great service for future stays. We hope to welcome you back at the St. Christopher Hotel next time. Danielle Kerlec St. Christopher Hotel

"The noise"

2
Angelica T, Raleigh 16/03/2019

If you are not coming back to the hotel with the influence of alcohol to knock you out you'll be in for a very disturbed night sleep. My husband and I visited New Orleans during my pregnancy so partying was not our purpose. We were looking for a location outside the French quarter but close enough to walk for meals and browsing around. On our first night a group of women was cackling all night long in their room, even after we called security at 1130 to ask them to please quiet down. The next day they moved us to another room, up one floor. This night was even worse. The walls are so incredibly thin. We heard a nasty midnight argument between the couple next door. Every word we heard clearly through the walls. The construction is so poor here! On the positive side the breakfast was decent, the bed was very comfortable and room itself was nice. Don't stay here if you actually want a restful night's sleep.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Angelica T, I apologize that your stay was not satisfactory. We strive for 100% guest satisfaction and can only achieve this by honest reviews. We do not want to loose you as a valued guest, and we do hope you return. Danielle Kerlec St. Christopher Hotel

"LADY AND DEBO"

5
HATTIE0610, Memphis, Tennessee 15/03/2019

GREAT ALL OVER from check in to checkout and NO it was not the alcohol!!!! LOL A GREAT HOTEL all the way around! Front Desk Lady was so nice I wish I remembered her name Now that might be the alcohol!!! LOL

"Best Hotel and Hospitality"

5
Charly S, Las Vegas, Nevada 13/03/2019

My husband and I really enjoyed staying at this hotel. The staff was top notch, especially Caroline. She helped us with locations to visit as well as setup a tour. This hotel is in a landmark location and close to everything, i.e., World War II Museum, Bourbon Street, French Quarters, etc. Every thing was great! The rooms are beautiful and spacious. The breakfast service from Rhea and Nimpa was also top notched. The breakfast is expansive with many options to choose from and accomadates most diets. They are friendly and always made sure you had enough and enjoyed your breakfast. This is a very beautiful hotel and the staff is top notch. I'd recommend this hotel to anyone who wants a true New Orleans and hospitality experience.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Charly S, Thank you so much for taking the time to leave such a wonderful review. We love that you enjoyed all of your time with us, and that our staff helped to make it even more special. We hope to welcome you and your husband back very soon. Danielle Kerlec St. Christopher Hotel

"Staff are friendly and welcoming!!"

5
User 12/03/2019

My first time in New Orleans!! Had a wonderful time,during Mardi Gras 2019!!! The rooms were clean; and bed was very comfortable!! All the staff were friendly and helpful!! Hotel is walking distance to Bourbon Street and other attractions!! Perfect location for the Mardi Gras parades!! I have already recommended this hotel to my daughter. The breakfast was delicious with great hot coffee. Staff were so helpful and heartwarming. I want to especially compliment Rhea and Nimfa for their excellent assistance, during breakfast. Rhea was so nice to talk with and a good listener too. Thank you to all your staff for a fabulous stay!!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Prettynice1234, Thank you for choosing to come and stay with us and for taking your time to give us this great review! We are so pleased that you had an amazing stay. We hope to welcome you back again the next time you are in our area. Danielle Kerlec St. Christopher Hotel

"Jet Engine in the room"

3
TwoSK, Markham, Canada 10/03/2019

Location, decor, cleanliness and staff were excellent. The real drawback is the air conditioner unit. It is built into an overhead space over the entrance of the room. Whenever the air conditioner kicked in, it sounded like a jet engine in the room. If you're watching TV, the AC is loud enough that you can't hear the TV. We couldn't turn the AC down because the room would get too stuffy as the windows didn't open. My kids wanted to sleep with their noise cancelling headphones on. If it wasn't for everything else being so great about this hotel, we would have moved after the first night.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear TwoSK Thank you for your kind words regarding our hotel and our staff. We cant wait to welcome you back at the St. Christopher Hotel. Thank you for mentioning the issues throughout your stay, so we can make the improvements to provide top-notch service. Danielle Kerlec St. Christopher Hotel

"Southern hospitality at it's finest"

5
Meander18871639381, Atlanta, Georgia 10/03/2019

This was an overall great stay... The chef was so great and went above and beyond... I will be visiting again. The location was seconds from canal and minutes from the casino... The staff was very pleasant

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Meander18871639381, Thank you for taking the time to review our hotel. We are so delighted that you enjoyed your stay with us to the fullest. We hope to welcome you back again soon! Danielle Kerlec. St. Christopher Hotel

"Best hotel in the middle of the action"

5
Freedom14311216398, Washington DC, District of Columbia 05/03/2019

Hotel was close to major attractions, polite and helpful staff, excellent breakfast, good price for the location. Comfortable and surprisingly spacious room met our needs and were quick to respond if needed.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Freedom14311216398, Thank you for this great review. We are pleased that you enjoyed our yummy breakfast, wonderful staff, and great location. We hope to welcome you back next time. Danielle Kerlec St. Christopher Hotel

"BEST. WESTERN. EVER."

4
jambradley26, Cary, North Carolina 03/03/2019

WE BROUGHT OUR DOG WITH US, REVIEW WAS WRITTEN WITH THAT IN MIND. I know what you're thinking. It's a Best Western. My heart sank every time I saw on one on the road while we were driving (we drove from San Antonio to New Orleans). They did not look good. So when we pulled up to this location it seemed like my thoughts were confirmed. It had two front doors, and right beside it was a pretty shady alleyway and a public lot that looked as dangerous as ever. When I walked in I was amazed. It was beautiful inside, with a great rustic feel. The staff was extremely nice and offered our dog a treat (which he loved!). Our room was FANTASTIC. Wood paneling for our furry friend and a quaint little space for us. It was a bit on the smaller side, but it was definitely better than a standard room you would get somewhere else. The hotel has an awesome breakfast, and is just on the outside of the French Quarters. It makes it super easy to get there and to feel safe in the process. The only downfall, besides the small room, was the valet. You can use the public lot, but it's one of the shadiest I've ever seen. So you are stuck with the $40 valet (that isn't run by the hotel but still associated with them). They are super unorganized, and the lot is pretty far because its only one way streets throughout the city. The dropoff was simple, but the pickup took about 20-30 minutes because no one was at the desk when we checked out, and we had to text the number they gave us. Not the best when you're on a time schedule. Other than that the hotel itself is incredible!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi jambradley26, Thank you so much for this great review! Our staff prides themselves in providing A+ customer service. We are overjoyed that our staff has succeeded our goal in making sure our guest are comfortable throughout their whole stay. We are glad that our location was perfect for your visit. We cant wait to welcome you again for your next trip. See you soon! Danielle Kerlec St. Christopher Hotel

"Fantastic Stay and excellent Hotel"

5
User 28/02/2019

We recently stayed at St Christophers for 3 days. We stay at many hotels and I would have to say this was one of our best. We had a fantastic stay. The staff go above and beyond to make your stay great, They make great omelettes for breakfast. I wish I remembered the name of the young man that checked us in he was awesome!! Thank you for the great stay!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Trail60877589722, Thank you for taking the time to review our hotel. We appreciate your compliments on our deluxe breakfast. Thank you for your kind words regarding our staff. We are so delighted that you enjoyed your stay to the fullest. We hope to have you as a guest again soon. Danielle Kerlec St. Christopher Hotel

"My birthday celebration!"

4
leahm921, Edmonton, Alberta, Canada 27/02/2019

The St Christopher was an excellent choice for this trip to New Orleans! They allowed my friend to leave flowers and a birthday cake in my room before I arrived for a marvellous surprise when I arrived!! The location is fantastic, breakfast good, beautiful and clean, staff really kind and helpful!! After a few nights though I discovered the bed was rather hard, though I'll be keen to try a different room next time. And the hot water too some time to get to the 10th floor. Shower has good pressure, TV difficult to find the guide. 8/10 and can't wait to stay again!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi leahm921, Thank you for taking the time to leave feedback four hotel, and thank you for spending your Birthday with us! We are so delighted that you enjoyed your stay so much. We hope to see you again soon. Danielle Kerlec St. Christopher Hotel

"Mixed Experience This Stay"

4
william s, Marietta, Georgia 26/02/2019

We have stayed here during prior trips and enjoyed. It. Location is convenient to French Quarters and Garden District thus great for walking to eat and touring. Lady at check in was not very welcoming or helpful with parking options. Options seemed to be valet parking at $40 + per 24 hours or you are on your own to find safe and affordable parking. Room was very small with temperature control issues our first night; too cold. Because it is in the first half of the block off Canal St, the week before Mardi Gras, parking for check in and unloading was a challenge. Almost all the parking spaces were blocked by Mardi Gras prep equipment. The location made it easy to,view parades going down Canal St. . The valet parking attendant/bellman was very nice and helpful. The breakfast selections were nice, including protein items. Breakfast service was excellent. The bed was very comfortable and the room clean. See pictures once posted.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear william s, Thank you for your feedback. We are glad that are staff was courteous, and that you enjoyed our breakfast, and your clean room. We do offer valet parking as a courtesy, because it may be difficult to find parking in the city. We are one of the cheaper pricing compared to our competitor hotels. We recommend our guest to pull up in front of the hotel and the valet attendant will assist in signing up for parking. We do not want to loose you as a valued guest, and we do hope you return. Danielle Kerlec St. Christopher Hotel

"Great Stay after we finally got parked"

4
2doglady, Tennessee 26/02/2019

Let me start by commending Best Western on a nice update to an older building. The hotel room was really nice and was very clean. The room is a bit tight with the furniture but we still had good space for easy access to our luggage. The bathroom was a very nice size with limited counter space. The towels were really nice, too. There are several plugs to recharge your electronics in the room. The breakfast was really good, too, with a pleasant staff there as well. The building is 10 stories tall and not very wide. I really liked the exposed brick decor with some modern touches as well. This is probably the nicest BW I have stayed in. NOW, let me explain the parking to help any future customers. I did not find this in other reviews or on the website, and it would have been helpful to read something about this before we arrived our first time in NOLA. There is no parking at the hotel. However, they do offer valet parking. If you are on Canal Street, turn by the Sheraton hotel onto Magazine Street and go down a block. BW St Christopher will be on the left. (We drove around and around until I finally called the hotel to find out what to do.) There is a valet sign there, but it is a congested area and another car was blocking the sign so we could not see it. You pull up to the valet sign and park on the street curb right in front of the hotel. You can unload and they will soon move your car. I thought the parking charge was too high, but we enjoyed the convenience of the valet service. Once we checked in, we either walked or rode the trolley. Give them some advance notice when you need your car because it is parked several blocks away. The French Quarter is very close to this hotel and you can certainly walk there. There are eateries in the area but not many cheap eats if you are in a hurry. That made the hotel breakfast another great benefit. Thanks, BW St Christopher, for a delightful stay in your interesting city!

"Amazing Location"

5
NicoleG1688, Rochester, New York 19/02/2019

My husband and I decided to visit New Orleans for a weekend. Getting to and from the MSY airport to the french quarter is a flat rate of 36.00 without tip for one or two travelers. We were greeted at check in from a smiling receptionist who was very helpful. We checked into our room without any problems. We stayed on the 9th floor (902) from our window we could see Harrahs Casino. It was probably a 4 minute walk. The rooms were beautiful. We loved the exposed brick, and the floor to ceiling windows. The rooms were also very clean. It can be a little noisy when people are walking to the elevators in the hall if they are talking. But other than that we are definitely going back to stay at this hotel. Everything was in walking distance and we prefer to be away from Bourbon St, we will visit Bourbon St, but we like to be able to get away from crowds. At check out, which was VERY early because of our flight, we were assisted by a young man, I wish I got his name because he was amazing!, he was very easy to talk to and very interested in hearing our thoughts about New Orleans and the hotel. He called out taxi for us and made sure the taxi driver came into the hotel to get us. He was very professional. We can't wait to come back and stay at the St. Christopher Hotel!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear NicoleG1688, Thank you for taking the time to share your wonderful review. We enjoy hearing that our staff goes above and beyond to accommodate our guest. Thank you for your great recommendations to other guest, we truly appreciate it. We hope to welcome you back again the next time you are in New Orleans. Danielle Kerlec St. Christopher Hotel

"Customer service spot on"

4
Wander20517359761, Haughton, Louisiana 19/02/2019

There where a few dislikes: No microwave in room, unloading at curbside on busy street. However, the staff was awesome. Everyone whom I came in contact with was very pleasant and accommodating. Made up for lacking in the facility

"Worst experience!!"

1
User 17/02/2019

$300/ night for ... nothing!! Not clean enough! Small rooms! No window in the room! Bad breakfast( same for 8 days)! Rooms were not cleaned by the time we were back(3-4 pm) The only “pros” was location! Stay away from this hotel!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear marasacu, Thank you for taking the time to submit your review. We do our best to provide superior service to every guest, so any and all feedback is appreciated so we may better our services. We do hope you give us another chance to provide superior service upon your next stay. Danielle Kerlec St. Christopher Hotel

"Great experience in New Orleans"

4
User 15/02/2019

Best Western Plus is just a stone's throw to Canal St, and centrally located. The at the front desk and breakfast lounge were very helpful and accommodating. My room was superclean. Great value and great experience.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Nilda B, Thank you so much for taking the time to leave us some positive feedback. We are glad to hear that you enjoyed your stay and had such an amazing experience with us! We would love to welcome you back the next time you are in town. Danielle Kerlec St. Christopher Hotel

"Dog friendly and close to Bourbon St"

4
User 14/02/2019

This best western was dog friendly and was very walkable to Bourbon Street, Decatur Street and the Mississippi River. We did have to call about the valet parking. They directed us how they do it and it was well worth the money because there is no parking.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi KathyD2340, Thanks for this great review! It is great knowing that we exceeded all of your expectations and provided great service. We will always welcome you back! Danielle Kerlec St. Christopher Hotel

"Rhea and Nimfa's hot breakfast a treat!"

5
User 14/02/2019

We stayed here on our recent vacation with other couples. Great location. Just a building or 2 from Canal street and trolley. Steps away from the French quarter. Hotel is very clean. Staff very helpful and friendly. The breakfast was a very pleasant surprise.i thought it was going to be continental (bagels and hardboiled eggs) but it was a hot breakfast with all of the usual offerings for a hot breakfast. The breakfast staff, Rhea and her mom Nimfa were so sweet,helpful, welcoming. We chatted with Rhea every morning such a wonderful way to start our day of sightseeing. This would also be great for families to stay here, in my opinion. So close to many food options for all the other meals of the day.

"Location Location"

4
Donna1001, Chattanooga,TN 09/02/2019

Beautiful hotel, great location. Quiet and comfortable. Close to where u want to be in New Orleans, but steps away from the noise. Room was great, clean, and large for city hotels. Breakfast was nice and very well staffed. Our room was very quiet and had an amazing view. We even received a text welcome! a We were shocked and disappointed with all the "extras" and the lack of "extras" No newspaper, no shuttle, and no amenities other then breakfast and business center. We asked about the Cafe DeMonte breakfast and told if we prepaid we could walk to pick it up? We asked twice for newspaper and was told they no longer provide even if listed in room and on site. We expected $37 for daily parking....but then they added $2 for hotel assessment, and on and on...tax on parking? Just say price up front instead of adding on and on. This is a beautiful hotel inside and the staff is wonderful and I would highly recommend. Just know ahead that they will add.....Please, Don't mess it up with greedy little add ons...

"Nice place to stay, great location. Very clean too"

4
Kathy P, Glenelg, Australia 09/02/2019

We stayed 4 nights, bed was very comfortable (king size) and the room was big enough for the 2 of us, shower was okay (bath/shower...). Breakfast was probably one of the better ones we've had in the USA.Great location, easy to get to French Quarter etc. Fairly quiet too, so that was a relief.Would thoroughly recommend to others..

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Kathy P, Thank you for taking the time to review our hotel. We are so excited that you enjoyed your stay with us. We hope to welcome you back again soon! Danielle Kerlec. St. Christopher Hotel

"Had a great stay"

5
User 05/02/2019

This hotel was great. The staff was very nice and accommodating, parking was cheaper than other hotels in the area and valet were always accessible when needed. There was some construction going on across the street that we didn't know about but we weren't in the room much during the day when there would be a lot of noise. The location is absolutely perfect for walking around downtown and access to everything in the French Quarter

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Companion32558960861, Thank you for this great review. We are glad that you enjoyed your stay with us, including staff, and location. We hope to see you on your next visit to New Orleans. Danielle Kerlec St. Christopher Hotel

"Road trip"

5
User 02/02/2019

Me my wife and granddaughter were treated so good the people working behind the desk were so friendly the bell boys were so helpful the breakfast was great. The hotel is?walking distance to a lot places

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Road12043521080, Thank you so much for this great review! Our staff prides themselves in providing A+ customer service. We are overjoyed that our staff has succeeded our goal in making sure our guest are comfortable throughout their whole stay. We are glad that our location was perfect for your visit. We cant wait to welcome you again for your next trip. See you next time! Danielle Kerlec St. Christopher Hotel

"Good location and clean hotel but outrageous parking fees"

2
fleetfeet954, Seattle, Washington 29/01/2019

We booked this hotel for our stay in New Orleans. It was a great price, clean, and good location. We were unaware however of the required parking fees if you have a car. It was nearly $40 per day. We didn't read about these fees on their website when we booked as they are hidden deep in the 'hotel options' text. The text reads valet parking, but doesn't say 'required daily parking'. Other than the parking, the rooms were small and the bedsheets were cheap and felt like sandpaper. The rooms were clean and the location was great, but would probably would look for a place further out of the french quarter next time or one with cheaper parking.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi fleetfeet954, I apologize that your stay was not satisfactory. Unfortunately, we do not provide free parking. We do use a valet service with an off-site company for a charge, as a convenience for our guest; since it is sometimes difficult to park in New Orleans. I am pleased to say we do have the lowest valet prices compared to our competitor hotels. We strive for 100% guest satisfaction and can only achieve this by honest reviews like yours. We do not want to loose you as a valued guest, and we do hope you return. Danielle Kerlec St. Christopher Hotel

"Great Location "

5
875ashleyd, Knoxville, Tennessee 29/01/2019

Location was great, clean and great staff. Breakfast was great. Only down side was room was really smaller than I thought. Worked for the two of us. Would definitely book here again. Close and easy walk to Bourbon Street and French Quarter.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 875ashleyd Thank you for your kind words complimenting our hotel, and breakfast. We are glad to know our guest love that we are walking distance to the French Quarter, restaurants, and shops. We truly do hope that you will come back again and enjoy some more time with us! Danielle Kerlec St. Christopher Hotel

"Great stay,Great location"

5
User 28/01/2019

I have stayed here many times even before the Renovations. It is a clean nice hotel. It is only 10-15 minute walk to Bourbon St.. located near great restaurants. I would advise you to catch Bus,train,and or fly in, because there is no parking. I think they Vallet parki your car.I would highly recommend this hotel good price and service is 5*

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi kiwisweets2001, Thank you for taking the time to leave feedback four hotel! We are so delighted that you enjoyed your stay so much. Thank you for recommending us, and we hope to see you again soon. Danielle Kerlec St. Christopher Hotel

"Cozy, Clean, Nice place to stay"

5
Road38710738111, New Orleans, Louisiana 28/01/2019

This place was great. The breakfast was amazing, and the service was great as well. I would recommend this hotel to anyone who is looking for a cozy place to stay that has a good hot breakfast in the morning. Although the hotel is small compared to other hotels in the area, the service is even better than larger hotels.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Road38710738111, Thank you for your kind words regarding our hotel and our staff. We cant wait to welcome you back at the St. Christopher Hotel. Danielle Kerlec St. Christopher Hotel

"Great place to stay"

4
Keith K, Saint Joseph, Michigan 27/01/2019

Good room rates, people the seem to care and are helpful, breakfast brought to your room at the time you want, no extra charge, rooms are fine, not fantastic but still in good shape with everything working as it should... Comfortable beds with great comforters on them...Good TV, comfortable room temps... Greg Patton delivered breakfast and was very helpful with advice on what to do and when.....

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Keith K, Thank you for this review! It is so good to know that our staff are accommodating and assisting our guest so greatly. Thank you for the compliments on the room, and our yummy breakfast as well. Please come stay with us again! Danielle Kerlec St. Christopher Hoyel

"Great hotel + value"

4
Alison A, New York City, New York 25/01/2019

Hotel is in a great location and was very clean. They recently renovated so everything felt brand new. Complementary breakfast is offered everyday which has a good variety of breakfast foods and coffee/juice/tea. Staff was very nice. Great value hotel. We enjoyed our stay other then there being a large group of college students staying there. They were extremely loud and partying very late. Some went around at night and just started knocking on random hotel room doors (ours included). Others were very drunk at breakfast, shouting at 8 AM and making a lot of noise. Totally cool if they want to go out and have fun but it was really frustrating that they were being so loud and disruptive while at the hotel. Realize it's hard for the hotel to control this - hopefully it was just a one time occurrence.

"If only a couple of things were different it would have been a 5 star"

4
generatorx, generatorx 22/01/2019

The location, style of the room, cleanliness, and staff was all great but.... The curtains were not black out style like most hotels and when you stay up till 3am most nights and the sun wakes you up at 7 then I am not happy. The other problem was the windows are very thin. I could hear everything going on outside and we were on the 6th floor. Every morning they were doing construction and I could hear the beeping of the machines at 7am. I would stay there again if the price was right but I wouldn't go out of my way to stay there. Other than those 2 things I like the hotel.

"Best Location "

5
felixntheresa, Port Saint Lucie, Florida 21/01/2019

Very nice hotel. The location was perfect. Walking distance to restaurants, trolley, bourbon street and the french quarter. The breakfast was excellent. The front desks staff were helpful and so as the cooks in the breakfast buffet namely Rhea and Nimfa. Highly recommended to my family and friends if ever they want to visit NOLA.

"Ideal for basic travellers"

5
User 19/01/2019

I stayed 3 nights in a room with two double beds. I'm a no frills person, so this was perfect for me- clean, comfortable, and just a few extra touches to really make it a pleasant stay (mini fridge, whirlpool tub, etc). I would say that the room is small enough that I would NOT recommend staying with more than two people to a room, even if one or more are small children.

"Great value"

4
dominomarie2, Los Angeles, California 19/01/2019

Only steps from Canal Street and a few hundred yards from Chartres street and the Freanch quarter, this hotel is surprisingly quiet. All the charm of a restored Old building, but none of the musty smells. Comfy rooms, and excellent breakfast. Reasonably priced. Recommend

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi dominomarie2, Thank you for taking the time to review our hotel. We are so delighted that you enjoyed your stay with us to the fullest. We hope to welcome you back again soon! Danielle Kerlec. St. Christopher Hotel

"Great Location"

3
Linda B, Alpine, United States 18/01/2019

Great location for walking to French Quarter, Water Front, Restaurants and Historic sites and WWII Museum.Breakfast was very good and even omletts made to order and pancakes.Rooms like new(but a bit small) in a beautiful old building.Internet on 10th floor did not work even after reporting issue.Bed was a bit uncomfortable (hard). Overall experience was good.

"Breakfast included"

5
leesewgood, Washington DC, District of Columbia 15/01/2019

The hotel is within walking distance to the French Quarter, Trolley cars and Aquarium. The staff were very friendly. The price was affordable and included hot breakfast every morning. Great find and very accessible to attractions.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi leesewgood, Thank you for taking the time to review our hotel. We appreciate your compliments on our deluxe breakfast. Thank you for your kind words regarding our staff. We are so delighted that you enjoyed your stay to the fullest. We hope to have you as a guest again soon. Danielle Kerlec St. Christopher Hotel

"Quick Getaway"

5
AnikaW500, Randallstown, Maryland 15/01/2019

This hotel is really nice. I stayed here for one night while in New Orleans so I could extend my stay. The rooms were modern and clean. Hotel staff was very friendly. They serve hot breakfast in the morning and provide many options. The hotel is a short walk from Bourbon Street and Harrah's Casino. The rates for rooms are good. You really cant go wrong with this hotel. I would definitely stay here again.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi AnikaW500, Thank you so much for your wonderful review. We always enjoy hearing that all of our staff is friendly and sincere to all of our guest.I am glad that you enjoyed the breakfast, and we are striving to improve our breakfast varieties. We hope you stay with us for your next visit. Danielle Kerlec Best Western Plus St. Christopher Hotel

"Great location next to most hot spots"

4
Annne30, Montreal, Canada 13/01/2019

Location was next to the casino, less than 10 min walk away from Mississippi River.5 min from bourbon street . 15 min to French market.Plenty of souvenir shops nearby and close to a Starbucks 2 blocks away.Hotel offered 24hrs coffee and tea in breakfast area.Breakfast was offered from 7-10am with more than a continental breakfast. Eggs, sausage and bacon.Staff was nice and helpful.Comfortable beds with little noise from street. Would stay here again happily!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Annne30, Thank you for your feedback. It is such a pleasure that you enjoyed our breakfast so much. Thank you, and we look forward to seeing you soon. Danielle Kerlec Best Western Plus St. Christopher Hotel

"Prime location"

5
patriciasN6789UZ, Fort Myers, Florida 10/01/2019

We spent three days in NOLA and found the St Christopher to be perfectly located just outside of the French Quarter. It was an easy walk to the WWII Museum, Emerils restaurant, Harrah's, Jackson Square and many of the popular attractions. Our king bed room was a little on the small side as was expected in a boutique hotel. Room was updated and charming with exposed brick wall. Water was hot with good pressure. Tub surface was slippery when used the first night. Perhaps cleaned but not rinsed??? Breakfast buffet choices were extensive. Hot and cold. Two staff members kept the food supplied and the tables clean. Great job. So nice to start the day with in house breakfast. Good value. Valet parking cost was high at $37 a day plus tax. You can do better if you find your own lot. We didn't want the hassle of doing it ourselves so paid the high price for convenience. Would definitely recommend!!!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi patriciasN6789UZ, I loved reading this review! Thank you so much for this great feedback and kind words. It'll be a highlight to share this with our staff. We hope to welcome you back next time! Danielle Kerlec St. Christopher Hotel

"Fabulous hotel"

5
Mary L, Wills Point, United States 08/01/2019

This hotel is in a great location. Easy walk to major attractions like Bourbon Street, the French Quarter, the World World II Museum, Superdome and casino. Rooms were beautifully decorated, clean and comfy. Excellent staff and superb service made this a great stay.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Mary L Thank you for taking the time to review our hotel. We are so pleased that you enjoyed your stay with us to the fullest. We hope to welcome you back again soon! Danielle Kerlec. St. Christopher Hotel

"St. Christopher Checks All the Boxes"

4
WhiskiedWanderlust, Chicago, Illinois 06/01/2019

The St. Christopher checked all the boxes for a great hotel: perfect location close to the French Quarter (but not TOO close, if you know what I mean!), friendly staff, spacious room with comfortable beds and nice bathroom, and free breakfast (with eggs, bacon, sausage and more). Our only complaint was the cleaning staff. We had to ask for toiletries and toilet paper because they didn't leave any and once left a pile of dirty towels in the room. But besides that (which is minor), everything was awesome and I'll definitely stay there next time I'm in New Orleans.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi WhiskiedWanderlust, Thank you for taking the time to share your experience with us. We are pleased that you enjoyed all that our Hotel offers. We appreciate you mentioning the issues you've had so we may improve. We hope you can come back again soon. Danielle Kerlec St. Christopher Hotel

"New Orleans visit"

5
Navigate04392307884, Washington DC, District of Columbia 06/01/2019

Great hotel conveniently near the French Quarter. The hotel was clean and the staff was very helpful. I have no complaints about my stay. The hotel is far enough away from Bourbon Street that you can still get a good nights sleep.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Navigate04392307884, Thank you for taking the time to review our hotel! We are so pleased that you enjoyed your stay so much. We hope to see you again soon. Danielle Kerlec Best Western Plus St. Christopher Hotel

"Love this hotel"

5
TallahasseeFoodie44, Tallahassee, Florida 02/01/2019

St. Christopher's is a great hotel. Just half a block from all the action, but quiet. Love the exposed brick walls and the floor to ceiling windows. Breakfast is good, but can get crowded. Glad the extra room was open.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi TallahasseeFoodie44, I am glad that you enjoyed the breakfast, and our wonderful location. We hope you stay with us for your next visit to New Orleans. Danielle Kerlec Best Western Plus St. Christopher Hotel

"Excellent location with reasonable weekday rate"

4
PhilyAreaTraveler, Philadelphia, Pennsylvania 01/01/2019

The St. Christopher is located on Magazine St., just off Canal St.-- a perfect location for hopping on Canal or St. Charles streetcars and an easy 10-20 minute walk to pretty much anywhere in the French Quarter. We stayed over the Christmas holiday and the weekday rate was very competitive, especially considering a pretty substantial free breakfast (made-to-order omelettes, pancakes, bacon and so on). The Friday night rate we paid was much higher-- more like the other hotels in the area. The building itself is a converted 19th century warehouse. It has ten stories and they've left the brick exposed on the inside of the outer walls, which gives it a somewhat rustic charm-- certainly a different look than a generic hotel room. Our room was very spacious on 19th floor with decent views. The only downside was that the old brick produces a fine dust that accumulates on the floor in the corners of the room, suggesting that housekeeping isn't aggressive about vacuuming it up on a daily basis. The staff were genuinely friendly and helpful. We would definitely stay there again.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi PhilyAreaTraveler. Thank you for choosing to come and stay with us and for taking your time to give us this great review! We are so pleased that you had an amazing stay. We hope to welcome you back again the next time you are in our area. Danielle Kerlec Best Western Plus St. Christopher Hotel

"In the heart of Fun City"

4
Virtualme_13, Richardson, Texas 31/12/2018

Right on The Canal Street, this hotel has all the facilities which one would need for a budget stay. Our stay, during off season, was pretty economical. The hotel has a rustic look, with unplastered walls. The rooms are small, but thats a given in any hotel in downtown area, didn't bother us. Breakfast was good and they also had live counter for porched eggs with vegetables. The staff was courteous and accommodated our request for keeping luggage in cloack room.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Virtualme_13, Thank you for this lovely review. We are glad our location was to your liking. Our staff prides them self in offering top notch customer service. We hope to see you next time! Danielle Kerlec Best Western Plus St. Christopher Hotel

"Prime location"

5
User 29/12/2018

The hotel's location is excellent and easy access to Bourbon Street, the French Quarter, and the Casino. You are in walking distance to everything! Breakfast was very good. The parking was a little expensive so we found another parking garage that was cheaper. The rooms are exactly as pictured.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi GoPlaces27832451813, Thank you for your kind words complimenting our hotel. We are glad to know our guest love that we are walking distance to the French Quarter, restaurants, and shops. We hope that you will come back again and enjoy some more time with us! Danielle Kerlec Best Western Plus St. Christopher Hotel

"Fantastic stay! Very welcoming and clean"

5
Wendy H, Mico, Texas 29/12/2018

After checking in to another hotel, after an almost 10 hour drive, treated rudely and finding room to be nothing like what was advertised or we thought we were booking ( putting it mildly) we checked out and called the Best Western. It is after 10 pm at this point and Kaitlyn received our call. SUPER HELPFUL AND SUPER FRIENDLY. She had availability. We went right over, were greeted with a smile and room was very very nice. Stayed 3 nights, valet personnel were awesome, front desk attendants were all nice and breakfast was amazing. My husband went down on the second morning and missed the bkfst time. The employee asked what he could help with and actually cooked up some eggs for my husband. Then remembered him with a smile the next morning. Breakfast includes eggs, bacon, sausage, an omelette bar, toast, bagels, cereal, fruit, yogurt, oatmeal, coffee, juice etc.... we ate bkfst out the first morning and wish we hadn't. Food was great at the hotel. Housekeeping cleaned room daily and did a great job. We are now bestwestern fans and will stay again!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Wendy H, Thank you for all the compliments regarding our hotel, staff and location. Our staff prides themselves in offering excellent customer service, and we are glad they always do! Its great to know that we made your vacation better. We hope to welcome you back soon. Danielle Kerlec Best Western Plus St. Christopher Hotel

"Pro's & Con's... "

3
Laura V, Mexico 27/12/2018

Perfect location, close to all major attractions within walking distance. Nice walk-in experience, kindly greeted and lobby smelled so nice! Breakfast was good and staff so helpful, the hotel was pretty busy these days but they managed to keep up with a clean and replenished area. From the room, it does have the looks just like on the website pics with the exposed brick and all... Not the pristine cleaning though... Seems like they don't like swiping the floors, cleaning the rugs and watching a bit more under and behind the furniture. Not a deep cleaning process in place. As for the rest, bathroom nice, amenities included shampoo, conditioner, body lotion and a couple of cucumber make-up remover (these were not replenished as they did with the rest). Good hot water pressure. A/C was noisy. All in all, I would gladly stay again if we're back to NOLA... Hopefully with a little bit more attentive housekeeping service.

"Great overall experience!!"

5
User 27/12/2018

Great overall experience!!Great location Great close to attractionsVery very helpfulVery gery friendlyOpened the front door for us when we arrived!!Searched for us a pamphlet for attractions and found it while we were having coffee!!

"NOLA December 12/17/19"

4
AntB1973, Detroit, Michigan 20/12/2018

The hotel staff were very helpful, The location is pretty good. 10 minute walk to casino and about 15 to Bourbon street. Breakfast was great and they offered made to order omelets. Took a while for room to heat up but the heat worked fine. A few hairs in the bathroom and the bed was a little hard for me are my only issues.

"Some things good somethings very bad."

3
kimberlybA5011UF, Ft. Collins, United States 17/12/2018

Floors had not been cleaned. There were crumbs and hair. The rest seemed clean. Had no water pressure, literally a dribble of only hot hot water and no cold water on the first morning. The second morning I had water pressure but very little hot water. They eventually moved me to a lower floor after I asked 3 times and gave me a 10% discount. Heating was noisy and hallways cold. Staff were reall nice. Breakfast was awesome.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi kimberlybA5011UF, I apologize that your stay was not satisfactory. We strive for 100% guest satisfaction and can only achieve this by honest reviews. We continue to improve our services. We do not want to loose you as a valued guest, and we do hope you return. Danielle Kerlec Best Western Plus St. Christopher Hotel

"Location, location and great service...what ask for more.."

5
renata764, Phoenix 12/12/2018

My husband and I spend four beautiful days in New Orleans for our 42 anniversary. We staed at B W P St Christopher which was at Magazine St/ Canal street. The hotel had gone thru a renovation and it is beautiful. As you enter you are welcome to the friendly desk rep to your left. Then you will see this well decorated breakfast/ tv area. The breakfast had everything to get your day start with a full belly. Our room , was nice , clean and comfortable. The hotel location was amazing , you can go wrong , steps away from the streetcar, French Quarter, Andrew Jackson square, Bourbon St, the boats. We recommend this hotel to anyone planning a visit to NOLA.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi renata764, Thank you so much for taking the time to leave such a wonderful review. We love that you enjoyed all of your time with us, and that our staff helped to make it even more special. We hope to welcome you and your husband back very soon. Danielle Kerlec Sales & Revenue Manager

"Great place to stay in New Orleans, Louisiana"

5
User 10/12/2018

Extremely satisfied with the cleanliness of the room. Front desk staff was very professional, friendly and helpful. Overalls experience was very positive. Will be back when we return to New Orleans in the future

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Steve L, Thank you for taking the time to review our hotel. We are so enthused that you enjoyed your stay with us to the fullest. We hope to welcome you back again soon! Danielle Kerlec. Sales & Revenue Manager

"Great location and place"

4
SadieMT, Missoula, Montana 09/12/2018

This was a very satisfactory hotel located right off Canal Street so easy access to streetcar and bus transportation down Maggazine St. Our room was an interesting corner room with some exposed brick...good size. Had an issue with hot water in shower first day but it was promptly fixed. Good breakfast and good value for price.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear SadieMT Thank you for your kind words regarding our hotel and location Thank you for mentioning the issues throughout your stay, so we can make the improvements to provide top-notch service. We cant wait to welcome you back at the St. Christopher Hotel. Danielle Kerlec Best Western Plus St. Christopher Hotel

"We won't stay anywhere else"

5
Passport214233, Juneau, Alaska 09/12/2018

Our second trip to NOLA, second stay with Best Western St Christopher, and we're already planning our third next year. Southern hospitality to the max regarding the entire staff, they made us feel like we were home. The rooms are comfortable, clean, and decorated tastefully. I especially love the flooring...you can see it's clean, unlike hotel rooms with carpeting that you know haven't been cleaned in forever. Basically we couldn't pick this hotel apart if we tried. Outstanding people, service, and accommodations. Part of me wants to keep this place a secret so we don't have to worry about not getting rooms next trip lol but I can't help but spread the word because this hotel is wonderful. Keep a light on for us, we'll be back! <3

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Passport214233, Thank you so much for taking the time to leave such an amazing review. We love that you enjoyed all of your experiences with us, and that our staff helped to make it even more special. We are so glad you recommend us to other travelers. We cannot wait to welcome you back in, the next time you're in New Orleans. Come see us soon! Danielle Kerlec Sales & Revenue Manager

"great location"

5
Educated-diner, Jackson, MS 09/12/2018

convenient location for The French Quarter, safe area, rooms are well appointed, the continental breakfast is worth staying here, omelettes to order is a plus thus historic property was built in 1882 and has been placed on National Historic lists

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Educated-diner, Thank you so much for the terrific review! We are glad that our location and history was perfect for your visit. Thank you for the compliments on our yummy breakfast. We cant wait to welcome you again for your next trip. See you soon! Danielle Kerlec Revenue & Sales Manager

"Cozy convenient and plush!"

5
chevycorvette1954, Columbia, Missouri 04/12/2018

The hotel was ready to get to and located only 1 short block from the French Quarter. We pulled right in front, the v see let took our bags and our car was whisked away. We have a small dog which was one of the reasons we chose this hotel. Everyone was very nice, I mentioned it was my birthday and I received a little gift bag as a present! The room was small but very well appointed and taken care of. It reminded me of a European hotel room. The breakfast was well staged with lots of choices and good strong coffee. We will definitely return and I would heartily recommend this jewel if you are planning a trip to New Orleans!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi chevycorvette1954, Thank you for your feedback. It is such a pleasure to know that your family and puppy enjoyed their stay. We hope you had a fun birthday in New Orleans, our staff loves to give guest something to remember us by like the Birthday Box.We hope to welcome you back soon. Danielle Kerlec Best Western Plus St. Christopher Hotel

"Amazing staff"

5
chib0y4, La Mesa, California 01/12/2018

The staff was accommodating and helpful! WE arrived in NOLA for the first time, Thanksgiving weekend on short notice and at the same time as the Bayou Classic! It was a whirlwind with little time to plan. The staff was efficient and suggested wonderful things within walking distance and ways to get around without trying to drive. They remembered my name when I came back. The whole weekend was enhanced by the wonderful staff!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi chib0y4, Thank you so much for this amazing review! Our staff prides themselves in providing A+ customer service. We are so overjoyed that our staff has succeeded our goal in making sure our guest are comfortable and happy throughout their whole stay. We are glad that our location was perfect for your visit. We cant wait to welcome you again for your next trip to New Orleans. See you soon! Danielle Kerlec Best Western Plus St. Christopher Hotel

"Great place to stay near the French Quarter"

5
Companion65913365297, Miami, Florida 29/11/2018

This hotel was excellent! The staff was very friendly and helpful. The room was beautiful and very functional. It had everything we needed to have a great stay. The bed was really comfortable too! We were able to take advantage with ease the public transit, taxi service to and from the airport, as well as 24 hour food delivery. The breakfast was functional for an early snack before taking in all the great food New Orleans has to offer. The hotel is in excellent condition and a great option if you are looking for somewhere that is affordable and high quality.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Companion65913365297, Thank you for taking the time to review our hotel! We are so pleased that you enjoyed your stay so much, along with the location, beds, and breakfast. Thank you for recommending us, and we hope to see you again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"New Orleans - Cruise Vacation"

5
William J, Baytown, Texas 28/11/2018

Very nice hotel to stay at. Couple of blocks from Bourbon Street. Excellent staff and very helpful also. Enjoyed the water with oranges as it was very tasteful. Breakfast was also good as usually for Best Western Hotels.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi William J, Thank you for taking the time to review our hotel. We are so delighted that you enjoyed your stay with us to the fullest, and enjoyed our complimentary orange infused water. We hope to welcome you back again soon! Danielle Kerlec. Sales & Revenue Manage

"Good hotel, bad soundproofing "

4
MGB_028, Lafayette Parish, Louisiana 25/11/2018

We booked this hotel after we decided to go to New Orleans at the last minute. When we arrived, we were in the middle of the Bayou Classic post-game traffic control. So getting there was a pain. However, the hotel was clean, all flooring no carpet (a plus for me since I have awful allergies). The bathrooms could use some updating by installing glass showers. The breakfast was hot and fresh. Parking and valet was prompt. The only other issue is the lack of soundproofing from Canal street. We were hearing sirens, car horns, and people all night after the Bayou Classic game from outside and on Canal Street. Other than that issue, I'd only stay here if there isnt a major sporting or entertainment event occurring in New Orleans.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi MGB_028, Thank you for leaving this detailed review. We are very happy to read that you enjoyed our location, even though it is sometimes a busy area when special events are in town. We do hope you come back to stay with us again. Sales & Revenue Manager Danielle Kerlec

"Would stay here again!"

5
User 23/11/2018

Location cannot be beat! Loved the location! We felt safe. French Quarters was within walking distance. Very clean. Breakfast was typical hotel breakfast but still tasty and convenient. Lots of different restaurants around.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Venture08772121321, Thank you for this great review. We are pleased that you enjoyed our yummy breakfast and great location. We hope to welcome you back next time. Danielle Kerlec Sales & Revenue Manager

"Nice hotel just off the Quarter"

4
PaddleWarrior, Naperville, Illinois 18/11/2018

My wife and my kids and I stayed here this summer for three days during our annual road trip. The staff were very nice and helpful. The rooms were good size. I thought the breakfast was good and included an omelette station. Probably the best thing about the hotel though is its location. It's not in the Quarter but just outside of it and for a family with teenagers and preteens that is excellent spot to start daily adventures. Thanks again to the staff. Great people there all around!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi PaddleWarrior. Thank you for taking the time to review our hotel. We appreciate your compliments on our yummy breakfast. Thank you for your kind words regarding our staff. We are so delighted that you enjoyed your stay to the fullest. We hope to have you as a guest again soon. Danielle Kerlec Sales & Revenue Manager

"Nice Surprise"

5
Pennie P, Alexandria, Louisiana 12/11/2018

This was our first time staying at this hotel. It was a great location, it was very clean, it smelled immaculate, breakfast was good, although valet was 37.00/day, the guys were great, the front desk lady was very pleasant, and although the rooms were smaller than we were used too, it was nice and cozy, and the exposed brick gave it plenty of character.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Pennie P. We are so happy that the hotel was a nice surprise for you. Our staff has really been working hard in ensuring all parts of hotel are clean, and assisting in every way possible. It brings such pleasure that their efforts aren't going unnoticed. Come see us again soon! Danielle Kerlec Sales & Revenue Manager

"VERY GOOD EXPERIENCE;"

5
Francesco B, Vicenza, Italy 12/11/2018

Nice Hotel: the staff is very polite and helpful. Rooms are clean, wide and provided with wifi and tv; large bathroom and comfortable bed. Quiet staying. Good and rich breakfast. Reccommended either for business or for leisure. Bravi!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Francesco B, Thank you for this 5 star review! It is so good to know that our staff are accommodating and assisting our guest so greatly. Thank you for the compliments on the room, and our yummy breakfast as well. Please come stay with us again! Danielle Kerlec Sales & Revenue Manager

"Great location! History to know..."

5
Laurie S, Miami, Florida 11/11/2018

Great location! Comfortable, clean room and wonderful history. Located near a must see World War 2 Museum. Ruby Slipper yummy breakfast located near by. Street car in walking distance. Definitely will recommend and stay again.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Laurie S, Thank you for your feedback. We are so pleased that you would recommend this property and also stay with us again. It is such a pleasure to know our guest are enjoying their stays so greatly. Please come see us again! Danielle Kerlec Sales & Revenue Manager

"Loved our room!"

5
Karen D, Elk Grove, California 11/11/2018

Great staff, great breakfast, pet friendly, historical location, let us extend our check out time so we could do a few things before continuing our road trip home. This is a busy location with valet parking at an additional fee. Lots of places for site seeing are within walking distance.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Karen D, Thank you for taking the time to review our hotel. We are glad that our staff was able to accommodate your request so greatly. We are in perfect location for site seeing, we are glad you were able to take advantage of that. We hope to see you again soon! Danielle Kerlec Sales & Revenue Manager

"Value for money!"

4
User 07/11/2018

Neat boutique hotel with reasonably spacious rooms and excellent location. Wi fi is very good. Staff, small but helpful. Amenities sufficient, except no complimentary water! However, they do have a water station in the lobby and the hotel is walking distance from all night CVS and Walgreens. With complimentary breakfast thrown in, it is certainly value for money for the business traveller as well as those on holiday. Much recommended!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Rinita S, Thanks for this terrific review. We are glad that our location was great for you, thanks for all the traveling tips. Please come stay with us next time, we are ready to welcome you back! Danielle Kerlec Sales & Revenue Manager

"Fist Time in NOLA"

5
jose m, San Jose, California 06/11/2018

Beautiful hotel centrally located to the touristy spots like french quarter, casino and the river. Rooms are clean and very comfortable. Did not hear any street noise during my 3 day stay. Staff was very attentive and polite.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Jose m, Thank you so much for taking the time to leave us some positive feedback. We are happy to hear that you enjoyed your stay and had such an amazing experience with us! We would love to welcome you back the next time you are in town. Danielle Kerlec Sales & Revenue Manager

"BW at NOLA ST CHRIS"

5
ananino64, Covina, California 06/11/2018

Beautiful property incorporating new with old. 1 blk from all the action. Buses and Trolleys within walking distance. Fine Dining. Safe and secure. They have an ample storage for those with late flights out they can accommodate your luggage. Secure and clean.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi ananino64, I am glad that you enjoyed the breakfast, and our perfect location. We hope you stay with us for your next visit. Danielle Kerlec Best Western Plus St. Christopher Hotel

"A fantastic secret on the edge of the quarter"

5
lesrunmore, Katy, Texas 25/10/2018

This hotel has the perfect location between the French Quarter, the WWII Museum and the Garden District. It is surrounded by fantastic restaurants and wonderful sites. Every amenity you would expect at a larger, far more expensive hotel is available here. Free breakfast is almost unheard of at hotels in New Orleans, but this one is fantastic going well above and beyond a continental breakfast. Our room was quiet and really attractive, obviously a new renovation. It is in the perfect location to walk all over New Orleans or hop on a streetcar and go where you want.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear lesrunmore, Thank you for taking the time to share your wonderful review. Thank you for your great recommendations, we truly appreciate it. Our location is just perfect for guest wanting to explore the city. We hope to welcome you back again the next time you are in New Orleans. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Best Western stay at NOLA"

4
User 25/10/2018

My stay at Best Western is a bargain for this area. They serve continental breakfast. We walked everywhere or take the street car. The staff were friendly. The room and bathroom were a little small but I understand that it's in New Orleans.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi malugi123, Thanks for the feedback. We appreciate your compliments on our location, room, and staff. We are so pleased that you enjoyed your stay with us. We hope you come back and visit us soon. Danielle Kerlec Sales & Revenue Manager

"Customer Service Lacking, Thin Walls, but Beautiful Historical Bldg"

3
rockwood19, houston 24/10/2018

We were appointed this hotel via Bluegreen Vacations as we were previewing vacation packages @ another property. I will preface my review by saying the St. Christopher is beautiful and it's so wonderful to see these old buildings with so much history being preserved. But with that said, our visit started with problems, mostly customer service related. We were told thru Bluegreen that parking was included. Well it wasn't...ok fine, not the hotel's fault. We check in for 3 nts prepaid by Bluegreen, & we only owed the taxes around $30/nt. Went by the front desk later in the day & was told the previous clerk had charged our credit card over $800 for the 3 nts! Thank goodness the other clerk caught it! Our room was so small, we had to turn almost completely sideways to get between the bed & the TV stand to get into the restroom! There should only be 1 king bed in this room, not 2 beds. TOO SMALL. Needs to be redesigned. I have a huge bruise on my thigh from hitting the corner after exiting the bathroom. Then...around midnight our neighbors returned to their room & apparently there is zero sound proofing in the wall. They might as well have been in our room. I could hear their every word including what time they were cking out in the morning. They weren't yelling, it was normal conversation. We weren't sure if it was next door or above us, but they were loud & clear. Avoid room #906. I hope the other rooms are larger & have soundproofing. Also, my husband had to fix the toilet as it wouldn't shut off in the middle of night and the faucet in the shower would not completely shut off. We reported both to the clerk. After complaining, Bluegreen did move us to another property & had a much better experience. But then the clerk @ BW tried to charge us for an extra day of taxes since we were moving hotels, so we had to dispute that too. It just seems they're focused on nickel -and-diming customers rather than understanding the customer. Again, a beautifully remodeled hotel. Maybe better staff training needed & staff needs to truly review room layouts.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear rockwood19, I apologize that your stay was not satisfactory. Please feel free to contact the hotel directly so that we can discuss how we can better serve and accommodate. We strive for 100% guest satisfaction and can only achieve this by honest reviews. We do not want to loose you as a valued guest, and we do hope you return. Danielle Kerlec Best Western Plus St. Christopher Hotel

"Fantastic Stay!!!"

5
User 24/10/2018

We stayed for 4 nights at the Best Western Plus St. Christopher, and it was outstanding!! Clean & spacious room/bathroom, great location & walking distance to everything, moderately priced, and the Staff was excellent!!!! We will highly recommend this hotel to anyone & everyone - and will be back next year for sure :-)

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Drew D, Thank you for this great review. We are glad that you enjoyed your stay with us, including the rooms, staff, and location. We hope to see you on your next visit to New Orleans. Danielle Kerlec Sales & Revenue Manager

"Great stay"

5
mikesmith589, Victoria, Texas 22/10/2018

Prior reviews only gave 3 stars, we were closer to 5. Great location close to action, but still able to sleep at night. Staff was awesome. Never felt like we inconvenienced them. Loved old feel of brick walls , but with modern decor. Clever idea. Will stay here again next time in town.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi mikesmith589, Thank you for all the compliments regarding our hotel, staff and location. Our staff prides themselves in offering excellent customer service. We hope to welcome you back soon. Danielle Kerlec Best Western Plus St. Christopher Hotel

"Amazing!"

5
User 19/10/2018

The hotel is very nice and the staff is extremely friendly. The hotel is in close proximity to everything you could ever need, easy walk to the river and also to bourbon street. I booked the hotel through booking.com and didn't realize I booked a double spa tub room... and spa tub rooms don't have windows. Room was fine but, I personally just didn't do well without a window. I like to be able to see light and the weather. We are here for 5 nights so I just ask the super nice guy at the front desk if there was anyway we could switch, he was so helpful and accommodating! He was able to switch us to a room with a window - I am thrilled. Awesome hotel, awesome staff!! I would stay here again! I wish I would remember the gentlemen's name at the front desk last night to give him proper kudos for making it a smooth transition into a room with a window. Awesome customer service!

"Great Hotel and Staff close to the French Quarters"

5
User 16/10/2018

The staff was amazing- Rhea, Nimfa, Derek, Jayne and all the others, whose names I could not remember, but will not forget their attention to detail. All the staff worked to make my husband and I comfortable. The hotel was beautiful, loved our room with the exposed brick wall. Not a large room but well done had everything we needed. the walk to the French quarters was only 5 minutes away. will definitely go back again.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Mary T, I loved reading this review! It brings such pleasure to know that all of our staff goes out their way to ensure guest stays are memorable. Thank you for the compliments to our staff, and guest room. We will all be here waiting to welcome you back! Danielle Kerlec Best Western Plus St. Christopher Hotel

"Great location and staff"

5
leagirl12, Birmingham, AL 15/10/2018

We stayed here last week for a short getaway to New Orleans. It is the perfect place to be able to walk to everything and not have to be in the middle of the French Quarter. The room was very clean and the staff was so very friendly. The front desk gave us great suggestions for grabbing a bite to eat when we checked in and suggesting other places during our stay. We will definitely stay here on any future trips to New Orleans.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi leagirl12 Thanks for the feedback. We appreciate your compliments on our location, room, and staff. We are so pleased that you enjoyed every detail of your stay with us. We hope you come back and visit us soon. Danielle Kerlec Sales & Revenue Manager

"Monday Night Football"

5
Mike R, Baton Rouge, Louisiana 09/10/2018

Great as always. I love this hotel, perfect mixture of the old style with modern amenities. Every room I get is different. Hotel staff if very friendly and the location is second to none for everything New Orleans ...

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Mike R, Thank you for taking the time to review our hotel! We are so pleased that you enjoyed your stay so much. We hope to see you again soon. Danielle Kerlec Best Western Plus St. Christopher Hotel

"Great Location for an Amazing Price"

5
User 09/10/2018

My wife and I stayed here for 4 nights in October for a birthday celebration. We initially started in a beautiful room but with 2 double beds. My wife and I are both around the 6-foot height range, so we found the bed a bit short (we did share a bed). However, upon mentioning to the front desk, they moved us to a king bed room the next morning. GREATLY APPRECIATED!! The hotel was remodeled in the not so distant past, and is very nice. The preservation of the brick walls gave the rooms a historic ambiance. There is no pool or restaurant, but they do offer a nice breakfast in the mornings. However, don't miss out on the spectacular breakfasts offer at the restaurant next door. Overall, this is a great hotel at an Amazing price for downtown New Orleans.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi USExplorer10, Thanks for the feedback. We appreciate your compliments on our location, breakfast, and staff. We are so happy that you enjoyed every part of your stay with us, we are glad we were able to upgrade your room to make you more comfortable. We hope you come back and visit us soon. Danielle Kerlec Sales & Revenue Manager

"Very good hotel"

4
cr159, St. Petersburg, Florida 09/10/2018

As with most Best Western, this was no exception, the service was excellent, the rooms lovely, oldie world stile and very comfortable. It's in a very good position for getting around and is certainly worth considering, we will certainly return.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi cr159, Thanks for the feedback. We appreciate your compliments on our location, rooms, and staff. We are so happy that you enjoyed every part of your stay with us. We hope you come back and visit us soon. Danielle Kerlec Sales & Revenue Manager

"Birthday Weekend"

5
TXcwby76, Lake Jackson, Texas 09/10/2018

Fantastic, centrally located hotel. Newly renovated with just the right touches of character and style. Friendly staff made for a enjoyable Birthday Weekend with friends. Right next door to a great breakfast option if you don't mid waiting. Just two blocks from Bourbon Street.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi TXcwby76 I loved reading this great review! It is wonderful to know that our staff was so welcoming to you and that you found our facilities to be just what you needed. We're glad that we made a great impression and hope to welcome you back again soon. Danielle Kerlec Best Western Plus St. Christopher Hotel

"Long weekend for three."

4
User 07/10/2018

Just returned from a long weekend in New Orleans, first time to the city. The Best Western St. Christopher is perfect and perfectly located! One street off the start of the French Quarter, half block from the streetcar, and lots of action on Canal. The hotel was clean, comfortable and quiet. Daily breakfast was nice, good variety, everything from cereal, eggs, pancakes, and omelettes on the weekend. The staff was super nice, giving great directions and recommendations, always friendly and helpful!

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Jeanne C, Thank you so much for the terrific review! Our staff prides themselves in providing A+ customer service. We are overjoyed that our staff has succeeded our goal in making sure our guest are comfortable throughout their whole stay. We cant wait to welcome you again for your next trip. See you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"The Best! (No pun intended)"

5
User 02/10/2018

Not gonna lie,when hubby said he booked at the Best Western I started scrambling to find another hotel. Since it was a busy convention week,most rooms were booked. I looked at the pics online and started to see what the plus behind the name must mean,and a plus it is. Rooms have a rustic flare with breakthrough brick and exposed beams. Perfect size,not too big. Very quaint. The staff is second to none. Everyone is so cheery,we were greeted coming and going and when we needed something, they were quick to oblige. Will definitely stay here on our next trip!

"Weekend NOLA stay"

5
User 01/10/2018

The staff at this hotel were WONDERFUL. All of them. The hotel was great, the room was great - my only complaint was you could hear ALLLLL the street noise - sirens, music, chatter, laughter, etc... Not sure if it was just because of the age of the building or the quality of the windows or what, but we had lots of interrupted sleep just from noise in general - that was why I marked Poor sleep quality. Bed was super comfy, but if you're a light sleeper, you're gonna have a rough night.Other than that though, the hotel was wonderful! It was a really nice place, and, again, the staff was EXCEPTIONAL.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi clynntarpley, Thank you for this great review. Our staff really prides themselves in offering top notch customer service. It is so great to hear that their hard work hasn't gone unnoticed. We are hoping to welcome you back to the hotel soon. Danielle Kerlec Best Western Plus St. Christopher Hotel

"Nicely appointed hotel with a great price tag"

4
Margaret S, Washington, Pennsylvania 28/09/2018

The hotel is a very nice appearing facility. If staying there again I would get a room that was not facing the construction being done across the street. They work all night long! We stayed on the 4th floor on the odd numbered room side.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Margaret S, Thank you for your feedback. We do apologize that the construction across the street disturbed you during your stay. The construction across the street should be coming to an end soon. We do hope that you will stay with us next time you are in New Orleans. Danielle Kerlec St. Christopher Hotel

"Weekend stay"

5
User 25/09/2018

I stayed at this hotel 10 years ago and remembered it was centrally located and was clean. Came back this year for my birthday and was pleased with my stay as I was 10 years ago. The staff from the valet, front desk, housekeeping were all welcoming and friendly.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Marquita E, Thank you for taking the time to review our hotel. We are so delighted that you enjoyed your stay with us to the fullest. We hope to welcome you back again soon! Danielle Kerlec. Sales & Revenue Manage

"Nice hotel within walking distance to French Quarter"

3
User 24/09/2018

A nice clean hotel to stay before a cruise, within walking distance to the French Quarter & restaurants. My only disappointments were that while I guaranteed 3 rooms on my credit card & was told that I had a 24 hour cancellation notice, my credit card was charged for all 3 rooms 24 hours before I even arrived & 2 of the rooms were not in my name, also when it came to paying for the parking I was told that my credit card denied the payment of $40. I was not able to speak to customer service at my bank at that time because they were closed so had to wait until today since we were on our cruise but they told me that there was no denial at any time on my card. While I liked the hotel itself, because of them charging my credit card in advance (I booked through them directly) and not informing me that they were doing it, I would not stay there again.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Gmateri We are very sorry to hear the issues you had during the booking reservation process. Please know that is not what we expect from our services. If you would like to speak with me regarding this directly, please contact me at your convenience. Danielle Kerlec Revenue Manager

"Clean and quiet"

4
skyebru, Richmond, California 22/09/2018

I booked this hotel last minute when a horrid Airbnb fell through. The room was very clean and I couldn't hear the other guests. The bed was hard but not too bad compared to other places I've stayed at. I would definitely stay here again when I come back to New Orleans. Very nice staff as well.

"Great Smaller Hotel in a Convenient and Quiet Location"

5
mibenco, Florida Panhandle, Florida 21/09/2018

I just returned from 4 nights at the exceptional BW Plus St. Christopher Hotel. I had admired it from outside on a previous visit while standing in line at the Ruby Slipper Restaurant, which is right across the street. Everyone is always eager to check into their hotel early, so I wasn't expecting much when I arrived at 10 am...I figured I'd check my bags and go exploring until my room was ready. Was greeted with a warm smile by the lady on the desk who took it upon herself to find a room that was ready early. This isn't possible always, but that small touch set the tone of the rest of the stay here. This is a small (108 room) property that is a block or two west of Canal Street, which puts it very near - but not in - the French Quarter. As a result, the hotel was a peaceful retreat from the raucous Quarter. It is just several blocks from Harrah's Casino and the riverfront. Loved the room...it was unusually wide with three sets of windows and a bathroom with a window for natural light. The other main feature was the exposed brick walls - the hotel was built in 1885 as a warehouse. Everything in the room was new...and I liked the fact there was no gross carpet; the floors were wood laminate. The furnishings were contemporary which was a nice contrast with the old walls. Also, the room was absolutely SPOTLESS. The beds were great as were the linens and towels. There were also nice Pharmacopia brand amenities in the bath. All this made the BW St Christopher feel like a far more expensive luxury hotel. As a caveat, the rooms that feature whirlpool tubs are INTERIOR rooms with no window, although they have drapes and a mirror to mimic a view. I almost accidentally booked one as it wasn't overtly clear on the BW site. This might be a great option if you party too hard and don't want to wake up early! As I mentioned, this is a small hotel therefore there isn't much in the way of amenities: there is a breakfast area which becomes a small bar on select nights...there is also a small business center and sundry area. There's no pool, full-service restaurant, etc...which was just fine with me. I didn't try the breakfast so I can't comment on it. There was a much-appreciated water decanter in the lobby filled with icy water and lemon. Also, there was free popcorn one evening when I returned to the hotel. Don't know if this is a nightly thing or not. Every employee I encountered was genuinely friendly, which is rare in a tourist town. If I had to say something negative, it would be that the a/c was kind of loud...however it was very effective during our stay, when New Orleans was sweltering with 95-degree weather. I've stayed at several luxury hotels in New Orleans including The Monteleone and the Sonesta...but I really loved the St. Christopher and plan to return. I have a long history with Best Western: my family is part-owner of one BW property and we previously had another one as well. That being said, I frequently use other brands, especially Hampton Inn. I did not disclose the BW connection and did not receive any sort of consideration. My review is based solely upon my experience as an average guest. I highly recommend the Best Western Plus St. Christopher Hotel. I had a great experience here and hope to stay here again. In my experience, an excellent property.

"Great Location and Wonderful Service"

4
Micah N, Asheville, North Carolina 21/09/2018

We stayed at this location for six nights; some of that time was for vacation, some was for a conference at a much more expensive hotel around the corner on Canal Street. We had a King bedroom on the fourth floor and, while the view was only of a wall directly in front of our window, the rest of the room was clean and recently updated. The bathroom was a single-vanity with a tub insert. We didn't have very warm water in the shower for the duration of our stay, but NOLA was so hot when we went that it never mattered to us. The breakfast was generally an average hotel breakfast with the usual hotel breakfast fare, but a few mornings there were fresh omelettes made special order which was a nice surprise. The service at this hotel is outstanding. All of the front desk help was very kind and fun and the staff working the breakfast every morning were delightful. Make sure to tip your omelette maker! We would definitely stay here again. As others have said, the location is perfect without having to pay "proper French quarter" prices and there's an incredible brunch spot just across the street.

"Perfect location"

5
Villette N, Flower Mound, Texas 19/09/2018

Charming NOLA character hotel one block west of Canal / the Quarter, a block north of Harrahs, easy walk to the Superdome, restaurants, and anything you want or need. Our 8th floor room was quiet and had a great view of Canal Street and the Riverfront. Super comfy beds, exposed brick charm throughout, very clean. Breakfast was more than just continental, offering made to order omelets as well. Every staff member encountered was very friendly and helpful. Would absolutely stay here again.

"Fun 4Day"

5
robinettdiane8, Gadsden, Alabama 17/09/2018

This hotel and it's staff was absolutely wonderful! The location was great for us, i.e. close to Bourbon, Canal River walk and casino. The continental breakfast was delicious, and our room, two queens, was spacious, clean and very modern. I highly recommend!

"Amazing help from kitchen"

4
Katuray777, Warner Robins, Georgia 10/09/2018

Rhea and Nimfa were an excellent help from the kitchen that prepares the breakfast. Awesome mother and daughter duo. I get to know them since I'm also a filipino..I'm so proud of them. I wished all the people that prepares the breakfast in those hotels are like them. I highly recommend this hotel. Delia H

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Katuray777, Thank you for your feedback.We are glad that our staff made such a great impact on your stay, and that you enjoyed our delicious breakfast. We hope to see you again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"New Orleans"

5
Jamvacreservati c, West Palm Beach, Florida 09/09/2018

Best location to bourbon street, would definitely stay again next time in New Orleans right next to canal street where I found a lot of restaurant and gift shops to carry back to Miami. The rooms at this Best Western is huge, spotless and very comfortable free praline sample when you walk in the staff there are very friendly, Dominique the house keeping supervisor went beyond her job requirement to make sure that i was satisfied with my stay.Jamaicavacationreservation

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Jamvacreservati c, Thank you so much for taking the time to leave such a wonderful review. We love that you enjoyed all of your experiences with us, and that our staff, especially Dominique, helped to make it even more special. We cannot wait to welcome you back, the next time you're in town! Danielle Kerlec Sales & Revenue Manager

"Great stay"

5
kitumblues, Portland, Tennessee 09/09/2018

We loved this hotel had a few minor issues we dealt with. Within walking distance to everything. Quiet area, we could see ships going in and out on the Mississippi. Most of the time we had the whole floor to yourselves. Great stay

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi kitumblues, We are so delighted that you enjoyed your stay and we are glad that we were able to resolve any issues you had. We hope to welcome you back soon! Danielle Kerlec Sales & Revenue Manager

"Comfortable stay on good location"

4
Bliker, Zagreb, Croatia 05/09/2018

Staff was friendly and nice. Location was really good because you are just across Decatur St., so it is safe to walk around FQ and return to hotel without using a cab. The streetcar station is very near. We had to shut down the AC because it was freezing during the night, but even switched off it kept turning on/off for about half minute, every hour or so.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Bliker, Thank you for your kind words regarding our hotel and our staff. We cant wait to welcome you back at the St. Christopher Hotel. Thank you for mentioning the issues throughout your stay, so we can make the improvements to provide top-notch service. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"EVERYTHINIG is near by"

5
User 05/09/2018

This location is within walking distance to all of the French Quarter action and a street car ride away from the Garden District. I was able to walk, eat, shop all in the area of my hotel without skipping a beat. The staff was friendly and very helpful in getting my NOLA bucket list satisfied.The room didn't offer much of a view but it was a beautiful room with exposed brick walls and seemed to be sound proof because with everything going on, I didn't hear any noise from the.outside. The hotel itself was very clean and well maintained.

DanielleK2183, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Audrey H, Thanks for this great review! It is great knowing that we exceeded all of your expectations and provided great service. We will always welcome you back! Danielle Kerlec Sales & Revenue Manager

"Nice BWP. Parking fee??"

4
User 31/08/2018

This is a very nice hotel. i do recommend this property in New Orleans. I did ask front desk at check in about parking nearby to avoid a expensive Parking Fees, and was told there is no parking nearby. There IS parking right down the road, not far at all. this would have saved me alot of money. so Im reviewing on TripAdvisor so that other people will see this. if they are trying to save parking fees as well. . there is parking just a couple of blocks down the road on the SAME road as hotel. please research this (I should have). Other than this issue, this is a nice property and my room was comfortable.

"Excellent service and outgoing staff"

5
User 31/08/2018

I was visiting New Orleans by myself for the first time and every single one of the staff at the Best Western Plus was friendly, outgoing and made the stay one that I will always remember. From the front staff advising me on tours to Derek and Rhea making my mornings bright and cheerful with breakfast. Derek even went so far to offer me turkey sausages when he found out I didn't eat pork, which I thought was incredibly kind. The rooms were clean, spacious enough if you're travelling alone and offered enough space for all of your belongings. I'd definitely recommend this hotel if visiting Nola. It's close to Canal Street which is more or less in the heart of the French Quarter and you're only a short walking distance to shopping malls, bourbon street and must try restaurants and landmarks.

"Fantastic Hotel"

5
marksS4938CV, Lexington, South Carolina 31/08/2018

I'm not one to give maximum stars on a review. I firmly believe that there's always room for improvement. But this is an exception. This was our second stay at this hotel and we just love this place. Staff, accommodations and location are excellent. This will be the only place we stay when we visit New Orleans

"Excellent"

5
TravelGirl720, Boca Raton, Florida 27/08/2018

I was very impressed with the rooms and staff. The rooms are small, so if you don't like that, don't stay here, but they are charming. I love the brick wall in the bedroom and bathroom and everything was very clean, which is the most important. The staff is extremely nice and the breakfast was excellent. It is across the street from the beginning of the French Quarter.

"Great hotel in a great location"

5
dah201404, Cerro Plano, Costa Rica 27/08/2018

Staff was over-the-top wonderful. The rooms were clean and nice. Location is perfect -- on the quiet side of Canal Street but within walking or trolley distance to all of the main attractions. Breakfast was good.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi dah201404, Thank you for your feedback. It is a pleasure to know that you enjoyed everything about your stay. See you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"WOW"

5
User 27/08/2018

We've stay at many hotels in New Orleans, everything from a casino room to a boutique high end room. But the St. Christopher "wowed" us with it' location, history and great staff. Where ever you go in NOLA, traffic and parking is a problem, so it was wonderful that the valet guys were ready to take care of us the moment we pulled up to the front doors. The nightly fee for valet parking is about the same at LOLA hotels and is expensive. You can self park and pay for it about 4 blocks away, which I think is where the valets park the cars. The door man was outstanding in helping us with our luggage. Once inside, we were greeted and checked in quickly. Our handicap accessible room was a good size including the bathroom. There was a chair height toilet and lots of grab bars. The toiletries and towels were great. We loved that the room had two walls that were brick from the days of the late 1800's when it was a trading company. Everything was clean and dust free. We slept well on comfortable mattresses. There was a safe and small fridge inside the armoire. The complimentary breakfast was better than most we've eaten. The two staff members behind the counter were cheerful and helpful. Eggs were great, and I used the pancake machine. One evening we had called for an Uber ride only to find out that the driver couldn't get to us due to a parade on Canal Street. So the doorman (I wish I knew his name - wore a knee brace) went to the street intersection, hailed a cab for us and talked to the police man directing traffic who then gave us an escort out to another street that wasn't blocked. We highly recommend St. Christopher and will use it again the next time we are in New Orleans.

"Wonderful stay!!!!!!!!!"

5
sldes3, Waco, Texas 20/08/2018

Loved everything about this hotel, valet was wonderful, staff at front desk excellent, the breakfast staff was the best!!!! They were so good to my grandchildren bringing them out different foods, they were terrific!!!!!!!! Will definitely stay again

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi sldes3, Thank you for your review. We are so delighted that you enjoyed our fresh hot breakfast, and our staff provided great service. We Hope to see you again soon! Danielle Kerlec Sales & Revenue Manager

"Perfect Location"

4
User 19/08/2018

Perfect spot - close enough to the action but far enough away to avoid the crowds. Great Pet friendly place - My dog locked US out of the room and the staff was amazing with getting the security bolt undone!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Becky , Thank you for the great review! Our location is perfect for guest to walk to the French Quarter where you can find Restaurants, Bars, Shops and anything you may need. We are delighted that our location was essential to your stay. We are so happy that our staff was able to assist you getting back into your room, after your dog locked you out. We hope to have you visit us again in the future. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great place to stay!!"

5
User 15/08/2018

I would absolutely stay here again. It's the cleanest hotel I've ever stayed in. I absolutely loved the citrus toiletries. Although there is no pool, the location is wonderful. It's only a block from Canal Street!! The breakfast is also pretty good.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi valued guest, Thank you for this awesome review. We are so joyful that you enjoyed your stay to the fullest in New Orleans. We are happy that you loved our new citrus toiletries. We hope to welcome you back soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Trip to New Orleans"

5
lsebourn, Duncanville, Texas 30/07/2018

the hotel was great, the staff wonderful from the front desk to great coffee with free breakfast to the valet team. every one greeted us every time they saw us. the front desk employees are very helpful both the morning and evening shifts. Geroym (G) was very helpful finding places to eat in the evening with the type of food we wanted in NO.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi lsebourn Thank you for your feedback. We are overjoyed that our staff provided superior customer service, with focus on our new team member 'G', and that the breakfast was so yummy. We hope you come stay with us again. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great time in NOLA"

5
monicadelarosa77, Houston, Texas 30/07/2018

My husband and I decided to take a last minute visit to New Orleans and St. Christopher was great, great location, great staff, overall great experience. It was my husband's first visit to New Orleans and hotel made sure it was great.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear monicadelarosa77 Thank you for the 5 star review! We are so grateful that you enjoyed everything about your stay. We cant wait to have you as a guest again. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great Hotel... Location is Questionable"

5
Travel-BWP, Texas 27/07/2018

This hotel is awesome! The location is questionable due to the side of Canal Street it is one and parking is hard to get to. Overall really enjoyed this hotel and the history it brings. The breakfast was amazing.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Travel-BWP, Thank you for this amazing review. We are overjoyed that you recognized the history and personality of our boutique hotel. We hope to see you next time! Danielle Kerlec. Sales & Revenue Manager

"Great hotel in NOLA"

5
Millie R, Glen allen 24/07/2018

Hope was located right near everything. Short walk to all attractions. Front desk staff was awesome. It rained one night and they had hot towels waiting at the front desk. Valet service was incredible. Greeting every time they saw you and took great care with the car. Breakfast was normal hotel breakfast but staff was very personable. The hotel made our stay very memorable.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Millie R, We are very grateful to you for sharing your experience with us. It is wonderful to know that you enjoyed all of our amenities and the modern conveniences we offer. We cannot wait to welcome you back again Danielle Kerlec. Sales & Revenue Manager

"Great stay"

5
britneyturner, Houston, Texas 24/07/2018

I truly enjoyed my stay at this chic hotel. Its really cute boutique feel with brick wall, which compliments the entire room. The staff was very professional and friendly and helpful. The breakfast was really good, wish they would have provided, Dave and his staff were impeccable and very accommodating.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi britneyturner, Thank you for all the compliments regarding our hotel and staff. We are excited that you enjoyed our breakfast. It gives us great pleasure that Dave accommodated you so greatly. We hope to welcome you back soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great service/staff"

5
loridV2068BE, Fairhope, United States 23/07/2018

Very good service and cant say enough about the beautiful modern rooms. Nice and exceptionally clean. We were very impressed with how quite our room was as well-usually on a main street like Magazine you hear everyone that walks by but it was very peaceful-we were on 9th floor so that helped I am sure.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi loridV2068BE Thank you so much for your great review and kind words. We are happy that you found our rooms quiet, and to your liking. We hope to welcome you back next time! Danielle Kerlec Sales & Revenue Manager

"Awesome Location"

5
OldTexan52, Texas 21/07/2018

Heading back from Gulf Shores Alabama and spent our last couple of vacation days in New Orleans. Glad we did! Our hotel was in walking distance to Jackson Square, Cafe du mont, the casino and so much more and you must eat at the Ruby Slipper right next door. The hotel is beautiful, the rooms were very nice and the staff is very knowledgeable of the area, do not be afraid to ask their opinion. The breakfast is very good and kept well stocked. The only downfall was the 55 minute wait for the valet to bring the car. I liked the hotel and staff and will be back. Give this place a try you will not be disappointed. Enjoy your travels,

Danielle K, Owner at Best Western Plus St. Christopher Hotel, responded to this review
Hi OldTexan52, Thank you for your kind words complimenting our hotel. We are glad to know our guest love that we are walking distance to the French Quarter, restaurants, and shops. We are delighted that you were able to enjoy our yummy breakfast. We truly do hope that you will come back again and enjoy some more time with us! Danielle Kerlec Best Western Plus St. Christopher Hotel

"Great Location and value Hotel"

4
Orquidea, Haverhill, Massachusetts 21/07/2018

St. Christopher is centrally located and their staff is very pleasant, especially at the breakfast cafe. Breakfast was included, but the service was excellent as if they would be receiving tips/ Very cleaned and well decorated room, no rugs. Room on the small side, but has all you need adequately placed. I would stay here again!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Orquidea, Thank you for your feedback.We are glad that our location was just what you needed, and that you enjoyed our delicious breakfast. We hope to see you again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Excellent Service Perfect Location"

5
kg6epi, New Orleans, Louisiana 11/07/2018

This hotel has the perfect location, beyond excellent staff from top to bottom, and a free extensive breakfast every morning. Dave J. At the front desk went above and beyond to recommend and show me how to get to his favorite local spot. I really appreciated his willingness to go out of his way to recommend a local spot. I will definitely come back and stay here.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi kg6epi, Thank you for taking the time to review our hotel. We are so pleased that you found our staff excellent. Thank you for your kind words regarding our wonderful Dave at the front desk. Our staff really tries to go above and beyond in providing amazing customer service. We cant wait to welcome you back on your next visit. Danielle Kerlec Sales & Revenue Manager

"Great hotel in a good location"

5
jtruffles, Newark, Delaware 03/07/2018

Staff was great.. they helped us obtain transportation to many local areas and to the airport. Hotel Breakfast was good , rooms were well maintained and clean , housekeeping staff was also great, Hotel location was convenient to Bourbon street area and within walking distance to many local to trolleys

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi jtruffles, Thanks for the feedback. We appreciate your compliments on our location, breakfast, and staff. We are so happy that you enjoyed every part of your stay with us. We hope you come back and visit us soon. Danielle Kerlec Sales & Revenue Manager

"Terrible customer service"

1
Kona-ray, Michigan 02/07/2018

I called Best Western customer service to cancel my reservation because my wallet was lost (I thought it had been stolen at he time). Since I was due to fly there and had no ID to check in with the airlines, I was forced to cancel my trip. The customer service agent was sympathetic and said she was happy to assist me and would be able to cancel the reservation without a penalty. But, when she attempted it, their system wouldn't allow her to. She was going to transfer me to someone else who could assist me but then realized they had just closed. She gave me a number to call back the next day. When I called the following day, the agent said she couldn't cancel the reservation without charging me a penalty. She suggested that I contact the St. Christopher Hotel directly. I then called the hotel but they refused to do anything about it! I guess when you're in a big city that gets a constant stream of travelers for conventions, etc, it doesn't matter how you treat people. As someone who has routinely visited the great city of NOLA for annual meetings, I'll be sure to book a different hotel next time!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Kona-ray, We appreciate you taking the time to review our hotel. We do take all feedback seriously, and the Hotel uses it to improve in each department. If you would like to discuss anything further regarding your stay, please contact the hotel directly. We do hope you give us another chance to provide a superior stay in the future. Danielle Kerlec Sales & Revenue Manager

"Breakfast greatly degraded"

3
User 30/06/2018

I was so very disappointed in our stay this time at this hotel - the last time we stayed they had fresh, custom egg omelettes and genuine sausage. This time they had downgraded to powdered eggs with water puddling in the bottom of the pan. The sausage was something other than pork sausage - not sure what it was - looked like sausage but did not taste like sausage. One of the reasons we have been willing to pay the room rates has been the very good breakfast - but not any more. Very disappointed this time.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Patricia E, Thank you for taking the time to submit feedback. We would like to apologize that you feel you were not offered a superior stay. Our chef prepares omelets periodically on certain days of the week in rotation. We would like to assure you that we do serve our breakfast fresh daily. We have noted your concerns and have addressed them with our staff. We do hope you return, for us to provide you a great stay. Danielle Kerlec Sales & Revenue Manager

"Great place "

5
User 30/06/2018

The hotel is nice and clean, great beds, helpful staff and amazing location. Considering that you're in New Orleans I would say it's a quiet place. Breakfast is a nice addition and we enjoyed it. We will stay here again next time.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Vio M, Thank you for this great review. We are glad that you enjoyed your stay with us, including the beds, staff, breakfast, and location. We hope to see you on your next visit to New Orleans. Danielle Kerlec Sales & Revenue Manager

"A disaster"

2
SashMumbai, Mumbai 27/06/2018

The location, decent. The neighbourhood, decent. Thats where it stops. The lobby is like a railway station, noisy, busy and unwelcoming. The breakfast is basic, the worst Ive had in recent times. The service is dodgy, with the most prominent word they use being " NO". The rooms are moderate, the sound proofing average. At similar prices, there are other superior hotels. Avoid this like ... like the plague

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi SashMumbai, Thank you for taking the time to review our hotel. We do take all feedback seriously, and the Hotel uses it to improve in each department. If you would like to discuss anything further regarding your stay, please contact the hotel directly. We do hope you give us another chance to provide a superior stay in the future. Danielle Kerlec Sales & Revenue Manager

"LOCATION! LOCATION! LOCATION!"

5
User 14/06/2018

Stayed here 3 nights during New Orleans Pride. The staff was absolutely amazing, breakfast was much more than continental (eggs, cereal, pastries, sausages, bagels, etc) and the rooms were very clean. Once you leave the hotel you are minutes and steps away from the action. A must stay! P.S. if you stay here, speak with Dave at the front desk...he was our personal.tour guide in all things New Orleans. We will certainly be back and will make this our go to hotel.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Chevon C, Thank you for this great feedback! We are so pleased that you enjoyed your stay, and got to taste our yummy breakfast. Thank you for your kind words about our staff and our awesome agent, Dave. We are so delighted that he accommodated you so greatly, Please choose our hotel when you come back to New Orleans, we will be ready to welcome you again. Danielle Kerlec Sales & Revenue Manager

"recent stay at Best Wester Plus St. Christopher Hotel"

5
User 09/06/2018

excellent all around, great rooms, service and delicious breakfast. concerned upon check out when was told my keys were lost but the issue was quickly handled and completed without any issues, the breakfast was fantastic!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Carol B, Thank you for taking the time to submit your review. We are glad that you enjoyed the breakfast and had a great stay overall. We do apologize about the valet situation, and we are addressing your concerns. We cant wait to welcome you back, Danielle Kerlec Sales & Revenue Manager

"Saints Game"

5
AFPayne, Port Allen, Louisiana 05/06/2018

Perfect boutique hotel! Friendly service, soft pillows, good breakfast. Walking distance to the French Quarter and to the River Walk. Rooms are clean, beds are comfortable and the rates were great for a football weekend.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi AFPayne, Thank you for taking the time to review our hotel. We are so delighted that you enjoyed your stay with us to the fullest. We hope to welcome you back again soon! Danielle Kerlec. Sales & Revenue Manager

"AC malfunction and GNATS GALLORE!"

2
tv1469, Lafayette, Louisiana 31/05/2018

AWESOME LOCATION! A/C noisy and didn't work properly! Room was hot and small. Beds were uncomfortable!!! Had a room with a fake room. Couldn't tell if it was day or night. Gnat problem!!! Made for a hot and itchy stay! A/C man was nice. The staff was friendly. When we arrived, no cart available to put luggage on.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi tv1469, I apologize that your stay was not satisfactory. Please feel free to contact me directly so that we can discuss how we can better serve and accommodate. We strive for 100% guest satisfaction and can only achieve this by honest reviews. We do not want to loose you as a valued guest, and we do hope you return. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Exceeded expectations"

5
Plings, Baltimore, Maryland 29/05/2018

I will be honest and didn't expect much prior to arriving but this hotel exceeded our expectations. The location is perfect for visiting New Orleans. The rooms all have exposed brick, which gives the room character. We booked a room with two double beds and they were indeed doubles, which are smaller than typical queen beds that you see in hotels. This was not an issue for us but something to keep in mind if you like a lot of space on the bed. There was also a mini fridge in the room which is handy for beverages. The breakfast was nothing crazy but it did the trick - eggs, sausage, pastries, cereals, oatmeal, bread, pancakes, spreads, and fruit. Anytime throughout the day they always had fresh brewed coffee or hot tea available, as well as cucumber/lime infused water. This came in very handy. Some afternoons they also have fresh popped popcorn! All the staff that we encountered there were very friendly. I would definitely come back here next time in NOLA.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Plings, I loved reading this review! Thank you so much for your wonderful review and kind words. It'll be a highlight to share them with our staff. We hope to welcome you back sometime soon! Danielle Kerlec Sales & Revenue Manager

"Hotel Quality"

3
Tom N, Bridgwater, United Kingdom 29/05/2018

We stayed at the Best Western Plus St Christopher in New Orleans for a night's stopover but were assigned an inside room with no window. Felt like we were sleeping in a broom cupboard! The A/C was ok but feels very claustrophobic when you can't get any fresh air. Watch out for parking too! $30 a night - unless you go to on of the municipal parking lots and walk back.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Tom N, Thank you for your feedback. We apologize that you were not satisfied with our interior rooms. Our Double room with Jacuzzi tub is the only interior we have, without windows. We do hope that you enjoyed the other parts of your stay. We hope that you choose to stay with us again, so we can provide you a great stay. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"$43 dollars per day to park!!!!!!!!!!!"

3
User 28/05/2018

$43 a day to park is ROBBERY!!! $129 for 3 days of parking!!! Thats insane. On top of that, the parking garage is FIVE blocks away, and the 2 young men valets had to RUN back and forth to get the vehicles. Thats just ridiculous. Whatever those guys get paid, isnt enough. I understand it is a contracted parking service (Ace), but it is YOUR guest that are parking! Check-in was quick and pleasant. The hotel was very clean. Not nearly enough breakfast area seating on a holiday weekend. Wife and I had to take ours back to our room. Bathroom is tiny. This is a nice hotel in a good location to Bourbon Street and all of the French Quarter. Just really got a bad taste in my mouth for what I consider gouging guest with outrageous parking fees.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear JM M, Thank you for taking the time to submit your review. We do apologize if you feel that our parking prices are high. Our special event parking is currently $43, and our valet prices are actually one of the lowest in the downtown area. We are happy to hear that you found our hotel clean, with good location. We do hope you give us another chance to provide superior guest service. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Plan to spend $50 more than you expect due to fees!"

2
sarahQ3494OK, San Diego, California 26/05/2018

Before I booked my room at the St. Christopher, I specifically asked if there was a fee for parking. I was assured there was free self-parking. While I was checking in I asked where the self-parking was and was told the hotel only had valet parking for $37/night. I told the clerk I was assured there was self-parking. She simply said no, there isn't. I told her this was upsetting as we were on a cross country trip and a budget. She showed no sympathy and said the car had already been taken to their lot. When we got our bill our $90 room and become a $150 room with the additional fees and taxes. They even taxed us $10 for the valet service! Also, checking out is a nightmare. They only have two luggage carts which are always in use. The valet lost our ticket for our car as well as several other people who were also waiting around in the lobby. It took over an hour to check out. The hotel is nice enough and in a good location. If you have extra cash and time, it's probably not a bad place, but when you are on a budget and time restraints, steer clear!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi sarahQ3494OK, I apologize that your stay was not satisfactory. Unfortunately, we do not provide free parking. We do use a valet service with an off-site company for a charge, as a convenience for our guest; since it is sometimes difficult to park in New Orleans. I do apologize if a staff member informed you differently. We strive for 100% guest satisfaction and can only achieve this by honest reviews like yours. We do not want to loose you as a valued guest, and we do hope you return. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Very nice hotel that is walking distance to Canal Street!"

5
darlacouncil, Shreveport, Louisiana 23/05/2018

I can't say enough good things about this hotel! From the beautiful decor to the delicious breakfast and the friendly and helpful staff, this hotel was great! The Canal Street trolleys are just steps away from the front doors.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear darlacouncil, Thank you for your kind words regarding our hotel, decor, breakfast, and our awesome staff. We are super thrilled that you enjoyed your stay. See you next time. Danielle Kerlec Sales & Revenue Manager

"Excellent!"

5
shelblogs716, Buffalo, New York 23/05/2018

We had a great time at the St. Christopher! The customer service is impeccable! From check-in to check-out every employee we encountered went out of their way to take care of us. Even riding in the elevator with one of the cleaning staff was remarkable - she asked how our stay was and if there was anything we needed in our room. The room itself was spotless! The bed was very comfortable. The huge windows are gorgeous, and provide great views and tons of light. The historic brick is a beautiful balance with the modern décor. The location is fantastic as well. Just a short walk up the street, across Canal, and you're in the Quarter! For lovers of the drink, such as myself, you're right next to the liquor store. Score!! The price was extremely reasonable too. I expected much less for such a cheap room rate. What a pleasant surprise! On a side note, I personally think that Best Western has the best rewards program in the industry. I quickly and repeatedly earn $50 travel cards. I feel very appreciated! The Best Western Plus line, as the St. Christopher is part of, has great amenities. Always my first choice when shopping for accomodations!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi shelblogs716, Thank you for being a loyal Best Western Guest. I loved reading this review! It bring such joy to know that our staff's customer service is impeccable. Im so thrilled that you found the rooms spotless, and comfortable. Our location is defiantly the best if you want to explore New Orleans. We hope you come visit soon, we cant wait to welcome you back! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Nice Location and Friendly Staff"

5
User 21/05/2018

This hotel was clean, convenient and comfortable. It provided a good base to see the sights since it is near the trolly lines, French Quarter, the river and French Market and WWII museum. It was close enough to sights that walking to almost everything was possible.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Kathryn W, Thank you for your feedback. We are so delighted that our location was just what you needed for exploring New Orleans. Our location is defiantly the best! We hope to see you next time! Danielle Kerlec Sales & Revenue Manager

"Perfect location"

5
Lorrie G, Eureka Springs 20/05/2018

First visit to New Orleans and once the car was valeted, did not need it again. Walking distance to food, the French Quarter and Harrah's Casino . Clean and comfortable rooms. Fast elevator. Helpful staff.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Lorrie G, Thanks for this great review! It is great knowing that we exceeded all of your expectations and provided great service. We will always welcome you back! Danielle Kerlec Sales & Revenue Manager

"Similar issues with previous guests...."

2
BigblueH20, New York City, New York 20/05/2018

I am a very positive person and usually use BW whenever I travel - with very good experiences. However, after reading some of the reviews on this site, I suggest you take caution...So my daughter and I come home from a day of shopping in New Orleans to find the door in my room wide open.. We had left for the day at 9am and came back at 7pm in the evening. My daughter was shocked! She thought we were being robbed. A thorough search of my room revealed that nothing had been stolen. I immediately went to the front desk and informed them, they said they ould pull the lock report which would inform the as to who and when opened the door. Never heard another word until i checked out and they asked "how was your stay" "horrible"......Today I go online and look at my credit card charges - I paid for this stay with Best Western gift cards....I gave them $300 in GC's and even received one back with the change on it....yet, as others have complained they still charged my credit for $231.10. Sorry but after this experience I maybe looking for a new hotel chain. I will let everyone know how the process works of getting my credit card credited for the amount they mistakenly charged.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear BigblueH20, We do apologize that you felt you did not have a superior stay. Please know that the errors that you encountered is not what we expect from our staff and services. I am glad that we were able to fix these issues for you. We do appreciate you being a BW Platinum member, and would be overjoyed to welcome you back. Danielle Kerlec 504-207-2926 Revenue Manager

"Great location, just one block off the French Quarter!"

4
Lori B, Austin, Texas 17/05/2018

We found this hotel online, while looking for a hotel near where our friends were booked (their hotel was sold out). The price was comparable to other places we were seeing, and it was just one block off of Canal Street and one block away from our friends. I loved the location, the style, the free breakfast, and our room, but I should warn you... Some rooms do not have any windows at all! We were originally booked into a windowless room (with deceptive curtains and fakey mirror window), but knew as soon as we walked in, it wasn't going to work for us. I need natural light. After a little bit of maneuvering by the hotel manager, we were moved to another room with not just one window, but four! The room was clean, spacious, and comfortable, though the bed wasn't as comfy as it could be (but I am in just a Best Western, not a luxury hotel, right?). For some reason, though, the hallway on our floor was kept at a bone chilling temperature. Maybe that's the way the ghost likes it. Yes, I did ask if there were ghosts. One staffer told me there is definitely a presence, but stopped short of confirming an actual spirit. Anyway, I liked this place enough to declare to my friends that "I would stay here again." But now I know to specifically ask for a room with windows. For that reason and the mattress, I gave it only 4 of 5 dots. Everything else was great. P.S. When you are in nola, you must eat at Mother's (just a short walk from this hotel) and have the biscuit with debris. They are known for their poboys and ham, but the magic is in the debris. Trust me.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Lori B, Thank you so much for the terrific review! Our staff prides themselves in providing A+ customer service. We are overjoyed that our staff has succeeded our goal in making sure our guest are comfortable throughout their whole stay. We cant wait to welcome you again for your next trip. See you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Excellent place to stay"

5
User 16/05/2018

Excellent place to stay. Fantastic employees and service. Candy bars were a little expensive. Valet parking was excellent. And the young man was very polite. I would recommend this place to all my family and friends. Plan to come back some day.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi marysheppard, Thank you for the 5 star review! We are pleased that you enjoyed everything about your stay. We hope to see you again! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Ho

"Location and Great Service"

5
Lisa_Chi_town, Chicago, Illinois 16/05/2018

I have stayed in several Best Western's and I must say this property clearly exemplifies why I choose this hotel chain which went above and beyond showing care of both their property and customer. From the moment of arrival (welcome) to our evening returns (welcome back) to morning breakfasts (is there anything else you need) and eventually our departure (glad you stayed with us, please come back soon) they went above and beyond. Every staff member was pleasant, professional and always eager to assist to make our stay the best it could be. LOCATION: Cab ride from MSY is $36 flat for 2 people. Located within walking distance to the French Quarter, CBD (downtown) and Canal St., Charles and Riverfront Streetcars (do not call them trolleys!). The French Quarter is easily walk-able from this hotel but remember to wear good, comfortable shoes as sidewalks are uneven, broken up and cobble stoned. HOTEL: Choose your room carefully as some do not have windows. Our room, 1011, was a well-appointed queen with a refrigerator; updated yet with character using exposed brick. Even on the top floor elevators ran quickly. The Do Not Disturb sign was on the door one day and a note was slipped under the door if we needed anything to contact them. AMENITIES: Breakfast was excellent! Besides the usual fruits, yogurts, cereals, pancakes etc., each morning provided a different "main": scrambled eggs and sausages, omelets (made to order) and bacon, fried eggs and biscuits and gravy. It was nice to have a variation each day. In the evening around 5pm there was a small reception in which you were greeted upon entry with a cold beverage (beer or wine) and a sample of their local fare and of course a friendly "welcome back" greeting. Popcorn was also available in the lobby. It was a pleasant surprise upon returning from a day of activities. Nice touch BW and totally unexpected! Great job BW St. Christopher! I was told you are under new management and clearly it shows.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Lisa_Chi_town, I loved reading this review! Thank you so much for your wonderful review and kind words. It'll be a highlight to share them with my staff. We hope to welcome you and your family back sometime soon! Danielle Kerlec Sales & Revenue Mangager

"Amazing Priceline deal that was a rip-off"

2
User 14/05/2018

Booked through Priceline.com for $128. Priceline charged me $151 and the hotel tacked on an additional $41 valet bill. PL Negotiator - FAIL! For a midweek , non-event stay should have been lower than $192/day. Room was small. Mini-fridge had to be replaced. Toilet loose and rocked when used. Charged for safe usage that I never used. Staff was wonderful.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Jbohacheff, I apologize that your stay was not satisfactory. Please feel free to contact me direct so that we can discuss how we can better serve and accommodate. We strive for 100% guest satisfaction and can only achieve this by honest reviews. We do not want to loose you as a valued guest, and we do hope you return. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"impromptu weekend"

5
mmchun62, Orlando, Florida 11/05/2018

Great time - the hotel is in a great location to see the French Quarter. The room was spacious and clean. We enjoyed the coffee in the morning. We well do it agian and well stay at this hotel - great location. Thank you to all of the Staff. The evening check in personal were wonderful. Thank you everyone see you next time.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi mmchun62, Thank you for the review. We are so pleased that you enjoyed your stay. Thank you for the compliments on our fresh coffee, location, and room cleanliness. Our staff takes great pride in our product and providing top notch customer service. See you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Would definitely stay there again..."

5
pulakiii, Asheville, North Carolina 09/05/2018

Excellent stay, excellent location, excellent staff -- especially Lou, the valet/porter -- excellent room and excellent value, especially compared to what is around it. I have stayed at a number of hotels near there and this hotel will now be my GoTo hotel for NOLA. I will definitely stay there again and would recommend it to anyone. The only thing was the slamming shut of the housekeeping linen closet door every morning right outside my door. They need to fix that.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi pulakiii, Thank you for your review. We are so joyful that you enjoyed your stay. Thank you for letting us know about the toiletry issue, I have notified staff so this will not happen in the future. We cant wait to welcome you back again! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Wonderful stay"

5
sueD5359SF, Shipley, United Kingdom 06/05/2018

This was a wonderful stay all round and the hotel was a swanky boutique hotel and was very handy for the French quarter with lots of restaurants nearby. Fantastic The staff were extremely helpful and nothing was too much trouble.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi sueD5359SF, Thank you for your feedback. It is a pleasure to know that you enjoyed everything about your stay. See you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Excellent!"

5
yummypie, Texas 06/05/2018

Great value. Great location. Staff are great, very helpful and courteous. The room we had was in 8th floor. It was impeccable clean and the beds are very comfy (we had the 2 queen beds). The room is cozy too. The breakfast is a plus too. Great valet service and a better price than most of the premium parking and other hotels. Safe and quieter area but everything is walking distance. French quarter is just a block away. My husband and I are happy guests.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi yummypie, Thank you for this awesome review. We are overjoyed that you enjoyed your stay so much from the room, our staff, and breakfast. We cant wait to welcome you back! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Average with some perks"

3
PJM37, Wilkes-Barre, Pennsylvania 02/05/2018

Full breakfast on weekends with omelet maker. Location is right off Canal bye Sheraton. Place and rooms are dated and while the AC kept the room cold it was very loud and would turn on and off every 5 to 10 minutes. So loud you could not hear the TV. Free full breakfast was the highlight.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear PJM37, Thank you for your kind words regarding our breakfast and location. We cant wait to welcome you back at the St. Christopher Hotel. Thank you for mentioning the issues throughout your stay, so we can make the improvements to provide top-notch service. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great Choice and a Great Price"

5
gibson4475, Livonia Michigan 30/04/2018

I highly recommend this hotel when visiting New Orleans. It has a great location to the French Quarter, the St. Charles Street Car, the Aquarium, Paddleboat and World War II Museum. It also has the advantage of being just a short ways away from the noisy Burbon Street atmosphere. (sometimes you just need to get away!) The free breakfast is very, very nice and the staff are there to re-stock items or help you in any way you need. The beds are comfortable and everything is very clean. I loved the décor and the lemon water in the lobby is very nice. Also to get a USA paper daily is a great touch.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi gibson4475, Thank you for your review. We are so delighted that you enjoyed our fresh hot breakfast, and our staff provided great service. Hope to see you again soon! Danielle Kerlec Sales & Revenue Manager

"St. Christopher"

5
User 30/04/2018

This is a great place to stay for your trip to New Orleans. Cute little hotel, good service, and couldn't ask for a better location for visiting the French Quarter, The Arts and Warehouse District or Garden District.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear rwarren2018, Thank you for the 5 star review! We are so grateful that you enjoyed everything about your stay. We cant wait to welcome you again! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great location!"

5
User 29/04/2018

Great location with walking distance to French Quarter and Convention Center. Friendly staff who arranged for taxi to the airport. Rooms were quiet, comfortable and clean. Breakfast was very good. Hotel was very reasonably priced. Would stay again if in New Orleans.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi RobertsMO, Thank you for taking the time to review our hotel! We are so pleased that you enjoyed your stay so much. Thank you for recommending us, and we hope to see you again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Close to French Qtr but away from noise "

5
Shakti K, East Brunswick, New Jersey 29/04/2018

We wanted a place that was reasonable and close enough to French Qtr and yet away from the craziness !! This BW St Christopher turned out to be a true gem. Amazing staff - very friendly and gave us awesome ideas for going around. Very modern / contemporary decor and amenities. Rooms were unique in maintaining historic details and yet modern. It was available at a very affordable price even during Jazz Fest weekend. Comes with hot breakfast. About 4 blocks from Bourbon St.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Shakti K, Thank you so much for the terrific review! Our staff prides themselves in providing A+ customer service. We are overjoyed that our staff has succeeded our goal in making sure our guest are comfortable throughout their whole stay. We are glad that our location was perfect for your visit. We cant wait to welcome you again for your next trip. See you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Location Location Location"

5
User 25/04/2018

Very friendly and compete staff who assisted us with places to visit and to partake in the wonderful cuisine of New Orleans. The complimentary breakfast was a wonderful way to start the day. A special shout out to Ariel for her assistance again Thank you. Our accommodations were just fine and enjoyed our stay at BW

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Nancy S, Thank you for taking the time to review our hotel. We appreciate your kind words regarding the hotel and our excellent staff. We cant wait to welcome you back. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"convience"

4
User 22/04/2018

nice location and very friendly staff. room was clean. breakfast was fine. overall it was a nice place to stay for a good price. I would stay there again and i would recommend the hotel to others. walking distance to convention center and french quarter.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi smcgreevy44, Thank you so much for this great review, and for recommending this hotel to fellow travelers. It is such a pleasure to hear that you had a wonderful stay. We hope to see you again next time. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great Locaation, with easy access to the French Quarter."

5
User 18/04/2018

Loved the way they used the brick of an older building with modern touches. Room was clean and nicely furnished. Short walk to the French Quarter and many restaurants. Close to street car service and attractions.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 510nancyk, Thank you for your feedback. We are so delighted that you enjoyed your stay to the fullest. We hope to see you back soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Excellent All The Way Around"

5
qed982, Raleigh, North Carolina 15/04/2018

Our visit to New Orleans was capped with a great stay at the BW. The staff was supreme. The complimentary breakfast was excellent. The location was close enough to hit all of the French Quarter must-do's without having to deal with the local trash.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi qed982, Thank you for your feedback. We are overjoyed that our staff provided superior customer service, and that the breakfast was so yummy. We hope you come stay with us again. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"NEW ORLEANS"

5
rhonda546, Augusta, Georgia 12/04/2018

This hotel was very nice, perfect location .. The staff was just wonderful the entire trip !! Breakfast was very good each morning. The rooms are awesome.. Very neat.. We would definitely stay here again if we ever go back to New Orleans..

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi rhonda546, Thank you for this wonderful review. We are so happy that you enjoyed the breakfast and that our staff was greatly accommodating. We hope to see you next time.. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Loved it!"

5
Hobbitz, Langley, Canada 11/04/2018

Loved our stay here! Staff are all friendly and helpful. Enjoyed getting to know the valets. Rooms were very nice and clean. Beds were comfy. Continental breakfast has everything you could need. Omelet station, Scrambled Eggs, Bacon, Sausage, Waffles, Toast, Pastries, Cereal, Fruit, and more! Walking distance to many places, such as Bourbon St., Harrah's Casino, French Quarter, and more. Would definitely stay here again!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Hobbitz, Thank you for your feedback. It is such a pleasure that you enjoyed our breakfast so much. Thank you, and we look forward to seeing you soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Trip to a city in constant celebration"

5
User 09/04/2018

On March 2018, my husband and I, had the great pleasure of going to New Orleans – It was amazing! We do love the city but mainly because we were very well received and made a great option of lodging at Best Western Plus St Christopher Hotel. We really enjoyed the city, but mainly because we had the opportunity to stay in a fantastic place, super nice and cozy and very well received. As there was a mistake, it was actually a mistake of Booking.com that did not mention that for them the rooms were windowless Thanks to the efficiency, courtesy and competence of Ariel, everything was solved much better than expected and throughout our stay, the whole staff of the hotel always made an effort to leave the guests more than well attended. This girl deserves our best thanks and congratulations for dedicating herself so much to her office and wearing the company shirt. Once again, thank you ARIEL !!! Kisses from Brazil - Mirella and Lafayette

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Mireille G, Thank you for this kind review, and for the sweet words about our front desk agent and recognizing all her efforts, Ariel. She will be overjoyed to read this. It is such a pleasure when our guest give compliments such as these. We cant wait for you to return to our hotel, and we will always welcome you back. Thank you again. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Good trip"

4
09streetbob, Lake Charles, Louisiana 09/04/2018

Easy walking to French Quarter and many places to eat .The war war two museum is also is with in walking distance and a great place to visit. We have stayed at the Best Western St. Christopher hotel 7 or 8 times and have enjoyed the stay each time.I have recommended it to my family and friends.Nice place good price and location.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 09streetbob, Thank you for recommending our hotel, and for being such a loyal guest to us and our brand. It brings such delight to know that we are your go-to hotel when in New Orleans. We hope to always welcome you back in your travels. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"new orleans"

5
mceaster2, Hesperia, California 08/04/2018

great place to stay walking distance to everything. Parking is expensive but something you have to put up with. room was great, small but good view and had all conveniences you will need. breakfast was nice and seemed to be well received by all the fellow travelers...

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi mceaster2, Thank you for your feedback.We are glad that our location was just what you needed, and that you enjoyed our yummy breakfast. We hope to see you again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great for a wknd trip"

4
User 03/04/2018

Location was perfect- could walk to anywhere in French quarter, and right on canal street. Beds were comfortable. Room layout was a little strange, but spacious. Bathroom was nice and modern. The ambiance of room was fun with exposed brick. Breakfast was average, but free. Parking was expensive, but what can you expect. I'd stay here again.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Gabe D, Thank you so much for your wonderful review and kind words. We are so happy to know that you had a great time during your stay. We would love to welcome you back sometime. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great value steps from the French Quarter"

5
User 31/03/2018

This is a beautiful hotel and it's just steps from the Canal street and the French Quarter. The breakfast is really good, but note that the breakfast area is small, so it's tough to navigate during the morning rush. Get down there early, and you're good. Rooms are really pretty, with large windows (exterior rooms). Elevator is fast and staff is super friendly. We used the valet service which saved us a lot of headaches trying to find suitable parking. Note - if you use GPS, most likely you'll be routed around the block and onto a side street next to the hotel. You can't turn right onto magazine street because it's one-way. I'd recommend this hotel to others for sure.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi mentzerjen, Thank you for your very insightful review. We are working to improve our breakfast space, and experience. Thank you for your concerns, and we are so happy you enjoyed your stay overall. We cant wait to welcome you back! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Much improved...great stay"

5
User 30/03/2018

We stayed here for the Sugar Bowl in 2014 and 2016 and the hotel was nice. The first stay was perfect but the second stay we had several issues. The hotel, however, handled it professionally and we ended up coming back as a guest with two complimentary nights in December and were treated great. The hotel has been undergoing renovation and looks nice. The free buffet was very good with made to order omelets We have been extremely impressed with the customer service, hotel and its amenities. We will definitely come back. Management was great! Thank you St. Christopher Hotel!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Tiger312, Thank you for taking the time to review our hotel. We are super excited that you were able to see all changes made after our renovation, we are glad that it is to your liking! We are glad you were able to try our freshly made omelets. Our staff works very hard to ensure all guest enjoy their stay. We hope to see you next time. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Perfect 1st Stay for New Orleans!"

5
mallorym135, Hopkinsville, Kentucky 30/03/2018

Despite some people's bad reviews we booked this hotel anyway for our first time in New Orleans. We could not have picked a better Hotel! First off, our plane landed at 8 am, well before 4:00 check in, however we went by the hotel anyways to see when our room might be ready, and the hotel concierge told us to try back between 12:00-1:00 to see if our room would be ready then. They also asked us if we would like them to hold our luggage for us while we went out for no charge. Wow, just wow. Most places do not offer that. We were so grateful! We came back at 12:30 optimistically hoping for our room to be ready and it was! 4 hours before check in, that is so great! We were happy already. Our room was clean, comfy and cute. We had a window and cute New Orleans artwork in our room with a brick accent wall. Only con to our room was the toilet being a little hard to flush, and the walls being thin to where I could wake in the middle of the night and hear phone conversations and talking through the walls, but this did not even upset us. Breakfast was great. Hot, good, and plenty of seating. This hotel location was PERFECT! Close to everything, a short 10 min walk to quarter, close to streetcar access and lots of shops nearby. We absolutely loved our stay here, and would stay here again. Staff was so friendly and greeted us every time we entered the hotel. If this is going to be your first trip to New Orleans pick this Hotel!! You wont regret it!! Thank you Best Western Plus St. Christopher for giving us a perfect first stay in New Orleans!!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi mallorym135, I loved reading this review! We appreciate the positive feedback. We are so overjoyed that you had such an incredible stay, and that our staff was able to accommodate you so greatly. We look forward to seeing you next time! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Stay far away"

1
User 28/03/2018

Horrible experience. No wireless internet for the 3 days we stayed. Tv was fuzzy the entire time. Called and they moved a cord but it still didn't fix the issue. Valet is expensive and you have to wait a long while before they attend to you. The Ac unit was messed up as well. Our family will never stay here again. The only positive, location.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Amanda O, Thank you for the feedback. I do apologize that the Wifi was not up to par. This is unfortunate that you had to deal with this situation. Please feel free to contact me direct so that we can discuss how we can better serve and accommodate. We strive for 100% guest satisfaction and can only achieve this by guest feedback. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great location Staff extremely courteous"

5
bubbaboyer, Shallotte, North Carolina 24/03/2018

Could not have had a better location; have 2 small dogs and they did just fine, albeit had to get creative about places to take them to potty; room very nice, clean; breakfast was wonderful; would definitely recommend this hotel

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi bubbaboyer, Thank you for taking the time to review our hotel! We are so pleased that you enjoyed your stay so much. Thank you for recommending us, and we hope to see you again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great, convenient location!"

5
nanpow, San Antonio, Texas 20/03/2018

I will definitely stay here again. It is convenient to streetcars, Canal, and the French Quarter. The staff was friendly and very helpful. Breakfast is included to start the day. The staff recommended the VIP tour and it was absolutely one of the best tours I have ever taken.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Nanpow, Thank you for this awesome review. We are so pleased that you enjoyed your stay to the fullest in New Orleans. We cant wait for you to stay with us again! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hote

"Very helpful at reception desk"

5
Nancysunhaiyan, Montreal, Canada 18/03/2018

We are really unhappy by reservation be cancelled without telling us by booking.com, at that day, all the hotel near downtown all fully booked, fortunately Danielle Kerlec who is Revenue & Sales Manager working at front desk and help us call other hotels, finally help us to find a hotel not far from downtown, we are really appreciate, thanks Danielle!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Nancysunhaiyan, Thank you for your kind words. We are always happy to assist all of our guest in any ways that we can. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great hotel and location"

5
Melanie A, Sydney, Australia 18/03/2018

A fantastic hotel with a great location and atmosphere. The rooms are tastefully decorated as is the whole hotel. The location was close to the French Quarter and Bourbon St. We thoroughly enjoyed the stay. The air conditioner was a little noisy

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Melanie A, We are so pleased that you are loving our finished product after the completion of our full hotel renovation. I have directed the air condition issue to our maintenance team, so this issue can be addressed. Thank you for taking the time to submit your review. We hope to see you again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Convenient location, historic building, gracious service"

5
gbraccimac, New London, Connecticut 17/03/2018

We found the hotel to be a great value for NOLA. Our king room was spacious (the bathroom was huge) and had a nice view of the river. Breakfast was great and all the staff were extremely friendly and helpful. It's right on the edge of the French Quarter - Jackson Square is about a 10-mnute walk. It's about 20-minute walk to the WWII museum.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Valued Guest, Thank you so much for the terrific review! Our staff prides themselves in providing A+ customer service. We are overjoyed that our staff has succeeded our goal in making sure our guest are comfortable throughout their whole stay. We are glad that our location was perfect for your visit. We cant wait to welcome you again for your next trip. See you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great location"

5
User 16/03/2018

I took my son down to New Orleans for spring break for a couple of days. The hotel was perfect for us and it's location was amazing. I do not like driving in town so I just asked the valet to take it and didn't get it back until then end of our trip. My son and I walked everywhere nothing was too far away for us. We did catch the trolley to get to the zoo one day but that's very cheap and runs constantly. The room we got didn't have a view but that's ok bc we weren't there very much anyways. The breakfast was very very good. They had cook to order omelets a couple days which was great and the other food was good too. Everyone working there from the front desk, valet, cooks and housekeeping all super friendly. I would stay again and recommend.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi kmcm84, Thank you so much for your awesome review. We always enjoy hearing that all of our staff is friendly and sincere to all of our guest.I am glad that you enjoyed the breakfast, and we are striving to improve our breakfast varieties. We hope you stay with us for your next visit. Danielle Kerlec 504-207-2926 Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"WOW - great changes"

5
Toni B, Dallas, United States 15/03/2018

Great location close to Quarter, Garden District, River, Street Car, Super Dome, restaurants and everything. Great free hot breakfast with Omelet station, nice historic feel but very updated rooms with an original brick wall exposed in each room to add that New Orleans charm. Free internet! Would highly recommend for leisure and business travel.

"There is no parking here"

3
Paul H, Darlington, United Kingdom 14/03/2018

This is the first hotel in the USA I have stayed at that has no parking. Be warned! They can provide parking at around $40 a day, which made me shorten my stay to a single night. I stayed in 1001. A nice clean room with great facilities that didn't include a working self closing door or adequate double glazing to cut the noise from the trains. The night we stayed the wifi was down... A disaster if you are working on the move. The guy on the front desk assured us at 5pm that it would only be an hour, he did the same at 7pm. It actually didn't come back on until past midnight! I took this up with the reception and they waived the car parking fees. The breakfast was disgusting. They have something called an omelet station that was producing nothing like a proper omelette... It was a strange, thin Spanish tortilla cooked on a griddle. Yuk. The sausages were cold and greasy, the bacon likewise. I settled for toast made in the slowest toaster on the planet. I took up the issue if the non working self closing room door with reception... wish I hadn't. The harassed woman working the front desk got into big big defence mode. How could she know tgat the door didn't close and self lock when you left the room? Easy, the cleaners would have told her, but clearly they didn't, and having encounter some in the lift as we headed out, I can see why... Big, bad attitude issues y'all, as they chewed gum and moaned. On my way out I was promised a discount for the door issue, as the harassed woman had calmed down a bit. Look, I don't blame the reception team, I blame the managers as they aren't doing a Best Western job.

"Watch your credit card charges!!"

3
vlipsie, Minneapolis, Minnesota 12/03/2018

When I booked our room, I booked for my sister (and her husband) and myself (and husband). The room was nice and the breakfast was okay. This wasn't my problem, when I checked out I was charged for two nights. I questioned this and made sure that I wasn't charged for my sisters room too. The person at the front desk said she was sorry but she had pulled up a different room, and then proceeded to rerun my bill. The next bill was correct. Well when I received my credit card bill they had charged me for 2 rooms. We have been going back in forth with them for the last few days with no avail.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear vlipsie, Thank you for providing us your billing issue at check out. Please give me a call at your earliest convenience so I may resolve this issue for you. I look forward to hearing from you. Thank you for staying with us. Danielle Kerlec 504-207-2926 Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Honeymoon stop"

4
User 12/03/2018

Stopped in to stay the night after flying across the country. Just a walk or uber ride away from Bourbon Street and awesome food. Our shower wouldn't drain when we were getting ready in the morning but things happen. The rooms appear small but it's the norm down here. There's only two feet of leg room around the bed to the walls. Otherwise very clean and friendly staff.

"Working break in NORL"

4
AndyB447, Aberdeen, United Kingdom 11/03/2018

This was my third year visiting New Orleans for business. When I got the list of available hotels through for my stay, I reviewed them through Trip Advisor. I place myself reasonably near the convention centre, as this is where most of my meetings are based. However, it's also important to locate in an area which is safe and central to the city centre for evening activities. The hotel staff were very friendly at check in, and had my room card in hand and in the lift in no time. The room was well sized, with a good level of facilities and storage for hanging and storing clothes. It had been renovated recently, and the decor was quirky but nice and felt welcoming. There is no restaurant on site and only minimal breakfast facilities. Not a big lover of the minimalist breakfast, and the paper plates and plastic cutlery were also a little naff, but the coffee and pastry's were enough to fuel me. If you are there for Madi Gras as I was, then be prepared to be cut off from the hotel during the parades if you're in town. Ultimately the hotel served a purpose, was very well priced, in an ideal location, friendly staff and a comfortable room. So would I use this hotel again? It wouldn't be top of my list, but it will form part of my selection list with price playing part of that process.

"Nice place to stay, good location"

5
User 08/03/2018

Liked the interior brick walls. Location was very convenient to French quarter & Riverfront & street car. Nice to have breakfast ready in the morning & buffet made it quick. Surprise Friday & Saturday happy hour was nice. Friendly staff.

"Weekend Get Away"

5
sandiev1, Palos Hills, Illinois 06/03/2018

Great little boutique hotel off of Canal Street. Walking distance to the French Quarter, Decatur, Bourbon St and the business district. Great friendly & helpful staff! Would stay here again. The staff for the continental breakfast is great, 5 stars!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi sandiev1, Thank you for the 5 star review! We are delighted that you enjoyed everything about your stay. We cant wait to see you again! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"It delivers"

5
Antonio E R, Mexico City, Mexico 04/03/2018

No, it does not have a pool or room service But the rooms are excellent, without filthy carpets and with bathtub It has a pretty decent complementary breakfast And more important: all the staff is super nice

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Antonio E R, Thank you for all your compliments regarding our hotel! We just completed full renovation, so everything is brand new-from the nice wood styled porcelain flooring, all new decorative furniture, and wall decor. We hope to welcome you back soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Disappointing "

1
User 04/03/2018

Stayed here for 3 days. Check in was unfriendly i had to take my luggage as concierge just watched. Worst of all was the wake up calls, the second day I didn't get it , on the last day I had an international flight so I requested an early morning call and they assured me that I will get it if not someone will actually come an knock on the door, well it didn't happen. Luckily i had a taxi booked so that was my wake up call, could've have missed my flight. One really expects better service than this. One last complaint the air conditioning unit is very noisy. And there isn't much more to say.

"Quiet but central hotel in New Orleans"

4
elizabethmclaren60, Tavares, Florida 03/03/2018

This hotel is tucked away just off Canal Street, one of the main roads, but is very handy for visiting all the main highlights of New Orleans - the French Quarter, the Garden area and the walkway along the Mississippi. The room was comfortable and quiet surprisingly as we were so close to the centre. There is a valet service for your car which isn't cheap but quite convenient and the staff on Reception were very helpful with maps and guidance for restaurants etc.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi elizabethmclaren60, Thank you for taking the time to review our hotel. We are defiantly in the perfect location for all guest to enjoy the city. Our staff loves giving recommendations to our guest in our fun city, there is so much to do and see. We will see you next time! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great stay at Best Western plus St Christopher Hotel- New Orelans"

5
falzies5, Buffalo, New York 28/02/2018

Stayed here Feb 2018-Staff was welcoming-helpful--loved our room-clean-quaint perfect for our needs-Continental breakfast in AM was well attended with staff maintaining cleanliness and replenished supply-walking distance to everywhere we wanted to visit--Price was great-felt safe!! Would highly recommend to stay!!

"Nice hotel and great location!"

5
399diane, Stony Brook, New York 21/02/2018

I just stayed there for four nights. The hotel was very clean and recently updated. Breakfast was included and very good with a variety of options. Caroline Smith, the Front Manager, was extremely helpful. She offered many several suggestions about the local attractions and gladly booked tours for us. Thanks for a great stay!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear 399diane, We were so excited to read this wonderful 5 star review. Thank you for your kind words regarding our hotel and our staff. We cant wait to welcome you back at the St. Christopher Hotel. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Nice hotel next to the French Quarter"

5
Natasha429, Chicago, Illinois 13/02/2018

I stayed there for a wedding and this hotel was very nice. It's just across the street from the main action of the French Quarter and had been recently updated. The room I stayed in was very nice as well; I loved the exposed brick wall! The staff was also a joy to talk to and pointed us out to some of the best restaurants in the area that weren't packed with tourists. The Ruby Slipper is also across the street and I would also highly making it a point to have brunch there as well. I would definitely stay here again.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Natasha429, Thank you for taking the time to submit your feedback. We are delighted that our location was just what you were hoping for to enjoy your vacation. There are so many yummy restaurants within walking distance, we are really in a perfect spot. We hope to welcome you back soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Nice hotel close to the action"

5
Rod M, Hays, Kansas 11/02/2018

This hotel was very nice and the staff was very helpful with where to go and what to see. They had excellent recommendation for cafe's and restaurants. they had a breakfast that was top notch with fresh made omelets every morning we were there.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Rod M, Thank you for this great review. Our staff prides themselves in offering top notch customer service, they are delighted that this did not go unnoticed. We are overjoyed that you were able to enjoy a freshly made omelet prepared by our chef. We hope to see you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great Hotel"

5
cangel1307, Chicago 09/02/2018

The hotel was great. The location was perfect and the breakfast in the morning was excellent. The staff was very nice and helpful and I liked that they had extra security on during Carnival. There was one incident when we were there, someone pulled the fire alarm so we all had to exit the hotel, but it was fairly quick and had nothing to do with the hotel staff. I would definitely stay there again.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi cangel1307, Thank you for choosing us to enjoy the Mardi Gras festivities. We are delighted that you have enjoyed our fresh deluxe breakfast. We hope to see you again next year! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Charming hotel next to the French Quarter"

5
User 05/02/2018

The hotel is old and quaint, but has been updated with nice bathrooms and furniture. Our room was very inexpensive for New Orleans but very comfortable. The breakfasts were included and in addition to the usual cereals, rolls, toast, coffee and juice they had hot eggs and some kind of breakfast meat and make your own pancakes. On the weekends, we got made-to-order omelettes that were very filling and fueled us up for a day of walking around the French Quarter. The staff were all very helpful and cheerful.

"GREAT STAY , GREAT LOCATION"

5
User 05/02/2018

Everything was great. In walking distance to all retail,drug stores,and restaurants. You donot need a car you can walk to everything. The staff was friendly and professional . The rooms where clean and beds comfortable.

"Great room and awesome staff"

5
User 04/02/2018

Rooms have recently been renovated and are quite charming. The staff is very friendly and helpful. Breakfast downstairs every morning at no additional cost. Rooms have all the necessary amenities. This is our second stay here. The first time they were still in the process of renovating. They've made great improvements. Can't beat this place for the price.

"Awesome "

5
User 31/01/2018

Rebecca was very welcoming. (even at 4am) Hot Breakfast was amazing.(Eggs, sausage, pancakes, all kinds of breads and pastries, cereals, juices and coffee, fruits, and oatmeal. Rooms were very clean, bed & towels were soft. Overall amazing, will be back.

"Exceeded all my expectations"

5
AtlStew, Paris, France 30/01/2018

I read the TripAdvisor reviews before booking, and I couldn't believe the positive comments, the location and the pricing in the Carnival Season for this property. I booked for 3 night, and I must say that the property exceeded my expectations in every area. 1. Staff was extremely friendly and helpful throughout the visit. You are greeted on your arrival, checked in efficiently and given thorough directions in the area. As well, you are welcomed back to the property each time you return, and staff is ever present in the public areas. 2. The room was beautifully renovated. Slick modern, brick walls, parquet floors, modern appointments, perfect for the business traveler with a nice desk and plenty of USB ports and electrical plugs. As well, the internet signal is strong and the speed is fast. 3. The breakfast exceeded what I get at Hampton Inns and Residence Inns. Full breakfast served along with an omelet bar on Saturday and Sunday. Beautifully laid out display with ample seating and even an overflow meeting room for those diners who arrive late. Community Coffee (a New Orleans favorite) served with a variety of breads, eggs, pancakes, fresh fruit, etc. The property manager was present on several days and she didn't hesitate to speak and engage with the guests. 4. The cleanliness of the room and bathroom was exceptional, and I was greeting by my room maid, Leora, on my arrival and she greeted me each day with a smile and question as to any needs that I might have in my room. I actually thought: "Could this be a Best Western?". Excellent property, excellent choice on my part, and superb job done by the management and staff. My compliments.

"Pluses and Minuses"

3
Tom L, Red Deer, Canada 30/01/2018

Wonderful old historic hotel but small under-equipped rooms and lots of plumbing and guest noises make it hard to sleep comfortably. Includes a breakfast which is passable but not outstanding. Big plus is that it is close to but not in the French Quarter- makes it easier to escape the madness of that area when you want a break.

"Safety issue"

1
SurfBKK, Apex, North Carolina 23/01/2018

My room door malfunctions and it doesn't automatically lock. I need to slam the door for it to shut properly. I mentioned that to the housekeeper who was working nearby and she acknowledged that it has been an issue. I made sure the door was locked property when I was leaving the room on the following morning. I came back 12 hours later to find out that the door was unlocked. The housekeeper had been in to clean the room and didn't lock the door properly. Luckily nothing was missing. I had work computer and phone. I informed the receptionist on duty right away. She apologized and would inform the manager. When I checked out the manager said she wasn't aware of my issue and apologized. I felt like nobody cared and the management neglected the fact the door locks have been comprised. The house keeper knows of the issue. They didn't mention it to the guests. It could have been worse if something was stolen from my room. In addition, the house keeper did not the room on the 2nd day. I called the receptionist but was told the housekeeper had already left for the day. They did clean the house on the 3rd day but didn't leave any new soap or shampoos even though we had used it all.

"Service was a little uneven but would stay here again"

4
CSSnowshoer, New York City, New York 22/01/2018

Like many hotels, some staff were excellent, some not. But the facility itself is immaculate. i was quite impressed at how clean and in good repair it was. We had a room in the front. It had a king bed which basically filled the room. There was a desk and a closet and a little chair in the corner. No room for more than one person to move at a time. But all very nice. Good location. Quiet. Coffee was ready early and free breakfast at 6:30. I would stay here again.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear CSSnowshoer, Thank you for taking the time to review our hotel. We have just completed renovation, so we are pleased that you have admired our upgrades. We are glad that you had enjoyed your stay and of course our fresh coffee and hot deluxe breakfast. Thanks for choosing to stay with us. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Husbands Birthday Weekend"

4
DivaLusy, Vero Beach, Florida 18/01/2018

After going back and forth between reviews of many hotels in the area, I decided on this place. No shuttle from the airport so we took an uber, roughly $30. We arrived way before check in on the weekend so it's understandable that the room wasn't ready. We were given breakfast coupons for the omelette station and were invited to eat the free breakfast. We left our bag with concierge. Breakfast was packed and the area is right off the elevator so it's pretty crammed. However, they had a large meeting room opened with tables and chairs for the overflow of people. It was awesome to sit away from the crowd. The omelette was good, made to order(only a Saturday/Sunday thing). They offered many types of breads, fruits, instant oatmeal, pancake machine, scrambled eggs, sausage patties, coffee, juice, pastries. We were there on Monday, once the omelette station was gone, breakfast was meh. On Monday after seeing what was offered we opted to check out The Ruby Slipper directly across the street. Yummmmmmy, but that's another review:) The hotel was in walking distance to everything! Harrahs(a block away), outlets( 5 minutes), trolly(5 minutes), French quarter( literally across Canal St), Burbon St(about 6-8 min), French Market( 10-15min).... CVS, Payless, and a lot of other stores right around the corner on Canal St. The hotel was clean and front desk was very helpful with suggestions on different places. The room was clean and the hot water was burning hot( no worries about it turning cold). Bathroom was super spacious. Room view was of a brick wall but that was just fine for us. There is a safe and a mini fridge in the room. We didn't have a microwave but hubby said there was one downstairs. Overall this was a really great first trip to NOLA!!! We will definitely be back and after walking around, this place was perfect and within proximity to everything.

"Great location and excellent staff"

5
CaptDick9977, Sacramento, California 17/01/2018

We stayed for 3 nights and from first stepping in to leaving - the staff could not have been nicer or more helpful. Rooms are very nice and clean - we were there during an atypical cold spell - near freezing - so we had an issue with the HVAC, but not to the point of being uncomfortable. Included omelet bar and breakfast station is a real plus and saves you time and money. Don't forget to ask for directions to Chuck's Sports Bar around the corner for the strongest and cheapest cocktails in the City.

"Great central location & staff"

5
paxphish, Port Richey, Florida 16/01/2018

Family and I going to NOLA for the first time wanted reasonable priced hotel within walking distance to French Quarter and other sites, as we were flying in and ubering to hotel. This hotel met and exceeded our expectations. Honesty, the staff made this hotel a 5 star in my book. Always greeting us the minute we walked into the door, asking us how our stay was daily and providing information, tour bookings and any extra things we needed. Hotel was clean, omelette station on weekend was so appreciated and there is the famous Ruby Slipper across the street if you wanted to spend money on breakfast. My kids loved the complimentary popcorn in the evenings. I was happy with the space in our room for 2 adults and 2 kids. My mother who is a senior had no problems walking into French quarter from this hotel. Hop on hop off bus stop # 6 is less than a block away!I would definitely stay here again and would recommend to all friends and family! Thanks to the staff during our long weekend stay 1/12-1/15:)

"Location in the heart of New Orleans, beautifully renovated"

4
Robbert L, Amsterdam, The Netherlands 13/01/2018

Location on the corner of Canal Street and Magazine Street. Cross the street and you're in the French Quarter and other venues also very walkable (Bourbon Street, Superdome Benz Stadium, quay, etc). The hotel itself has character, beautiful renovation. Breakfast included with omelet on Sundays. You're in the heart of N.O. so not a budgetprice but nevertheless reasonable. On top of the roomprice you pay an additional fee for the (valet)parking (but that s very much the same for all similar hotels in the center of N.O.)

"Excellent Stay in New Orleans"

5
User 09/01/2018

I have very high standards and it is VERY rare to find a hotel that is above and beyond my expectations. This hotel is very reasonably priced and is decorated beautifully. I am a visual person, and really liked the style of this hotel. It did not feel like a chain, but more of a boutique hotel. It was very stylish and clean. The people that worked here (especially in the kitchen area) were above and beyond amazing. I wish the Best Western Chain had more hotels like this. I would devote my stays to them if they did.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi B9760IOrebeccah, Thank you for taking the time to share your wonderful review. We actually have just completed full renovation of the hotel. It gives us great pleasure that our guest are loving all the amazing changes and updates. Thank you for your kinds words about our staff, they really pride themselves in providing top notch hospitality. We cannot wait to have you come back again. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Christmas road trip from Ca."

5
billmE8473AI, Corona, United States 09/01/2018

Loved the location and affordability. My son and I went on a Christmas road trip with 3 little dogs. We had a blast. Staff is awesome. Being able to bring our pups was great. I would stay here again many times over. I valet my car and never drove it once. There's no parking at this BW and car must be valet since it is in the French quarter. Don't listen to the negative reviews. I read them but some people expect too much and just cannot be pleased. This BW is worth every penny.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi billmE8473AI, I loved reading this amazing review! It is wonderful to know that our staff was so welcoming to you and that you found our facilities to be just what you needed. We're glad that we made a great impression and hope to welcome you back again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great Location"

5
Allie K, Bolton, Connecticut 08/01/2018

Loved that this hotel was pet friendly and that it was an easy walk to the French Quarter. It was clean and quiet, and the staff was lovely. The complimentary breakfast was great. Two thumbs up for the omelette chef!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Allie K, Thank you for your kind words complimenting our hotel. We are glad to know our guest love that we are walking distance to the French Quarter, restaurants, and shops. We are delighted that you were able to enjoy a yummy omelet on the weekend made freshly by our chef. We truly do hope that you will come back again and enjoy some more time with us! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"New Years Eve"

5
Mike R, Baton Rouge, Louisiana 06/01/2018

Great Hotel, excellent staff. We took a little get away to New Orleans for NYE. Loved staying at the St Christopher , everything looked new and fresh , and the staff was extremely nice and helpful. It is very conveniently located to the Quarter, Aquarium and Jackson Square. Great value for the price, we wi definitely stay there again!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Mike R, Thank you for choosing to come and stay with us and for taking your time to give us this great review! We are so pleased that you had an amazing stay. We hope to welcome you back again the next time you are in our area. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great service, nice hotel"

4
Fretboard, Tuscaloosa, Alabama 05/01/2018

I found the service to be superior! What a great group working the lobby...even had our room ready at 11 am. Everyone met us with smiles. The property appears to have been recently renovated, yet keeping the New Orleans feel. The lobby is quaint and has the NOLA charm. The room was a king, a tad small, but with great NOLA charm, such as brick walls and wood floors. The bathroom was very spacious with hot water on a very cold busy morning. My recommend is to stay if the price is less than what you find in the heart of the Quarter, of the Quarter is your primary reason for visiting...although the location is easily walkable, I will stay again if price accordingly...which it was in this stay

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Fretboard, Thank you for taking the time to write your review. We are overjoyed that we have provided you such a superior stay! We are recently renovated, so we are loving all the great feedback from our guest. If you are ever in the area again, please come back to visit us! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Not recommended"

1
James A, Greenville, South Carolina 04/01/2018

Awful customer service. They truly do not care and it shows. Our room was not ready at the normal check in time. We waited well over an hour in an ice cold lobby with no concessions offered by the staff. If not for the good location, I can't see why anyone would ever return. Positive point: Breakfast coffee was quite good.

"Ideally located, priced right"

5
CCounselorI, Miami, Florida 04/01/2018

The St. Christopher is located one block from Canal street. Everything downtown is in walking distance - Harrah's Casino, Riverwalk Outlet Mall, Canal Place Mall, River cruise, Cafe du Monde and all of the French Quarter. It's even within walking distance of the Superdome. The staff was friendly and informative; the breakfast was a step above the usual continental with pancakes and omelette. There's a very good restaurant directly across the street. This hotel is truly ideally located and priced right. On my return to the city I will book this hotel.

"Unbelievable Employees"

5
Sandra H, Nashville, United States 03/01/2018

We had 10 people in our group for New Years and Sugar Bowl game. Everyone in the group was so impressed with the hotel and its staff. The people that work here are so nice and friendly you will be sad when it's time to leave. It's was like we were leaving friends behind, not someone that was being paid to be nice to you. I feel that God must really be smiling on everyone that works there.

"Excellent Choice in the French Quarter"

5
N3054WQtoddg, Cleveland, United States 02/01/2018

The Best Western St. Christoper met or exceeded all of our expectations and was a great place to stay during our recent visit to New Orleans for the New Year. I would strongly recommend it to anyone traveling with or without pets.

"Great Location, Nice Staff"

4
cbozman, Pembroke, Georgia 02/01/2018

The location of the hotel is just off Canal Street and only a few steps from the French Quarter. We found the room a bit smaller than an average room, but loved the look of the room and the exposed brick. The room (701) was relatively quiet through the entire stay, though we did here staff go in and out of the storage room next door a few times each morning. It wasn't an issue. The staff was always courteous and helpful. The valet usually took about 10-15 mins, though they do tell you to expect to wait up to 30 mins. Overall we enjoyed our stay and would certainly return. The only issues were: The tub faucet ran at a trickle when shut down as tight as we could get it. It did not create any noise, but is a plumbing issue that the hotel should look into. The toilet handle wouldn't completely return to the up position, so you had to lift it after flushing or the toilet would run constantly.

"Best western St. Christopher New Orleans"

5
MSgttac13, San Antonio, Texas 28/12/2017

The Bestwestern St. Christopher was one of the best hotels I've stayed at in my last ten years of traveling. Being retired military and on a budget, we really don't travel that often but when we do it's always good to find a great hotel. Courteous staff, very clean rooms and walking distance to Harrahs casino and Daisy Dukes restaurant. Highly highly recommend!!!!

"Great NOLA Experience"

5
56valeris, Round Rock, United States 26/12/2017

Excellent location for this hotel. Close enough to the action of the French Quarter but just far enough away to not be disturbed by the noise of the night life. Beds are a little hard but comfortable enough. Bathrooms were great and tubs were large. Other reviews said rooms were small but my room was quite large. Be sure to request a window when you book. The Ruby Slipper restaurant is right across the street and is an excellent place for breakfast. Be prepared to listen to many different people trying to sell you on tours with "their" company. There are salesmen trying to do timeshare deals as well as local tours. The hotel is located on a corner so lots of people so the salesmen will naturally flock. There is an ATM outside the hotel if you need cash. Be aware that security deposit and valet parking charges will be a hold on your card until after you check out, and the security deposit will not be released for 3-7 business days after you check out. Our overall stay was fantastic. Would stay here again and would recommend to anyone looking for a great location in NOLA.

"Great stay! Parking Tips below!"

4
christy1030, Athens, Ohio 24/12/2017

Great location. Only took us ten minutes to get to the heart of the french quarter. We really liked our room. It was clean and a decent size and modern. The bed was really soft. The breakfast was great with lots of variety and I really appreciated the hot eggs, sausage and pancakes. Breakfast had nice long hours 6:30 to 9:30. The only thing I did not like (and is true of all hotels is the absolutely ridiculous parking fees. It was $32 a night and only until 4pm the next day.) You can park for free in the garden district almost anywhere in the neighborhood and take the trolley right back to the hotel after you drop off your bag. We saved a lot of money this way. You can also park at meters for free after 7pm and until 8am the next day and then you can move your car to the park and ride that is .8 miles away or to any of the lots with early bird specials.

"Dave j"

5
User 23/12/2017

Dave j at the front desk was the best...really helped my husband and me with getting around The city and finding everything we wanted to do...his cheerful and courteous manners Made our visit so much more enjoyable.

"Loved this hotel"

5
AZRosieGlendale_AZ, Glendale, AZ 22/12/2017

Hotel was great value for its location. It was in walking distance to French Quarter, river paddle boat & streetcars. Loved my room; exposed brick, large widows & cool decor. I went to New Orleans with a friend & everyone we encountered from the front desk to housekeeping were helpful & made us feel welcome. We would definitely stay there again!!

"Boutique style hotel near the French Quarter"

5
hwimbrow, Fenwick Island, Delaware 16/12/2017

Like the three bears, not too big, not too small, just right. Reasonable rates close to all the tourist attractions and a place to rest in peace and quite between the excitement of a New Orleans French Quarter getaway.

"Great stay!"

5
jennifersC2261WH, Milton, Florida 16/12/2017

Location, price, service, comfort- it's the best. I'll be back. Parking costs less than near by. Valet guys were awesome. Omelette station was perfect. Beautiful hotel with New Orleans charm. I've stayed at more expensive hotels very close to this one and I'm sold on Best Western Plus St. Christopher Hotel.

"Mildew and Unprofessional Service"

1
Paula E, Houston, Texas 15/12/2017

Mildew smell in the room was pungent and valet made us wait outside with a cart full of luggage for 45 min. While we ran for the car before we left our room. The sales manager at the front desk lied to my face and after asking her to please think carefully what she was saying stood her ground and didn't even apologize. It was extremely unprofessional and infuriating

"Good Times New Orleans"

5
oceanbreeze223, Clarksville 15/12/2017

The Best Western Plus St Christopher Hotel, New Orleans is a great place to stay. The room was clean and the bed was very comfortable. The hotel was very appealing and it felt like a four star hotel. The breakfast was one of the best I have had at a hotel. It is worth staying here. Just across the street from the French Quarter. It was worth the stay.

"not enough for your money"

3
L9865DCbrendal, New iberia, LA 11/12/2017

The stay was OK. Beds are a bit small for two adults, tubs are a little stained especially the ones that are a Jacuzzi style, the rooms are small too, especially for 4 adults. I guess its hard to match coming from spending a night at Harrahs.

"Vacation "

5
User 11/12/2017

Great hotel. Rooms not huge, but very nice and comfortable. Continental breakfast is awesome. Omlettes on weekends. Staff is the best. Dave is the man. Went out of his way to take care of us. Ariel was also very good. Kitchen staff Rhea and Bella were great. A great location within walking district to French Quarter, business district and warehouse arts district. I would highly recommend this hotel for a great stay.

"Great location"

5
Wanda H, Williamsburg, Virginia 08/12/2017

Best Western Plus St. Christopher was in a terrific central location. Very friendly and helpful staff. We were able to check in as soon as we arrived even though we arrived hours earlier than the normal check in time. Clean rooms with character. We had a nice size suite. Group of 8 ladies had a fun trip to NOLA. Would stay again.

"Best dog-friendly place I've ever been"

5
brada503, Denver, United States 05/12/2017

This place was very upscale, had amazing staff, gave me an unbelievable rate, and had no extra charge for my dog. The entire staff was wonderful. I cannot gush enough about this place. It is technically just outside of The French Quarter, making it a little quieter to stay at, which is nice.

"You won't regret your stay here!!"

5
bolts6704, Dunedin, Florida 05/12/2017

Great location.. just blocks away from everything. The staff is so helpful and kind. Loved the complimentary breakfast! The rooms had just enough space for 2 adults. Loved the decor and the brick walls. I would stay here again in hot minute.

"GREAT LOCATION!"

5
S7PXkathyh, berwick, Canada 04/12/2017

This hotel was in a great location. The staff was very helpful from check in to check out. They helped us schedule tours as well as arrange buses. Recommendations of quality restaurants was also very helpful. The breakfast each morning was well above our expectations with a wide variety to chose from. The omelettes made to order on the weekend were a much appreciated treat. Whenever we left or came back we were always greeted with a cheerful smile and comment. Our room was always clean and supplied for our needs. Although we blindly chose this location we were very pleased with our selection. We would highly recommend this hotel to any of our friends that were planning to visit this area.

"Wonderful experience"

4
M67GFstephanief, Chicago, Illinois 04/12/2017

Hotel staff is very friendly and helpful. Location is in the middle of canal street. Wasnt too much noise at night. There is construction going on across the street. Hotel is small and quiet which was nice. We had an issue with our A.C. but they fixed it in about 5min. Breakfast is great too.

"Very cozy, modern and comfortable--Close to French Quarter"

5
Leanna F, Chico, California 04/12/2017

This hotel is quite nice, with little historic rooms, perfect for a lone traveler or couple. It's newly-renovated with hardwood floors and modern amenities. It's next to a little grocery, which was wonderful, and has a nice hot breakfast with a wide array of options, including gluten-free and dairy-free foods. It is just a couple of blocks to the French Quarter, the Riverwalk mall, and the convention center. There were plenty of things to do, and places to eat. I enjoyed my stay very much.

"Superb!"

5
L3097WVbrandons, Lakewood, United States 29/11/2017

This hotel is cozy, friendly, and helpful. The staff always greets you wherever you are, but also seem to know when to just let you be. Cleanliness is guaranteed, and the continental breakfast is good with many options. The breakfast workers run a pretty tight ship keeping things stocked and clean. And, of course, the prices here are super fair, especially for being less than a 10 minute walk from the French Quarter.

"These guys are the best"

5
matthewlO7593IC, ORMOND BEACH, United States 29/11/2017

Very friendly, great breakfast, clean rooms. The rooms are very quiet. I would recommend this place to anyone who wants to be near the french quarter.My thanks for all your professionalisam goes out to the staff

"Excellent service"

5
Roslyn H, New Orleans, Louisiana 28/11/2017

Best Western staff was the best. If you need anything, they were on it. I have been to a lot of hotel but Best Western was second to none. If you want professional service, contact Best Western. You will be satisfied.

"Don't Use Valet"

2
User 28/11/2017

Terrible Valet Service - Valet took 1.5 hours to retrive car due to lack of communication with front desk. Valet lost or left one of our bags. The hotel did not offer to send it to us. Terrible breakfast - everything was gross, except the pancakes.

"Pleasant Hotel"

5
dd4534, Spokane, Washington 27/11/2017

We were very pleased with our stay. The location was good and easy to get around from. I can't say enough about the service in all areas. Everyone was very friendly and helpful. We were offered an inside room but were moved to an outside room upon request. It was lucky because the weekend was fully booked.I great hotel at a reasonable rate.

"One of the nicest best westerns I've been in"

5
V9086SVbillw, Pevely, Missouri 21/11/2017

Very nice and clean motel, staff was very nice and friendly, centrally located to all the places we wanted to go visit. I would most definitely stay in this motel on my next visit and recommend that any of my friends stay there as well.

"As good or better then the rest"

5
User 21/11/2017

Six visits to New Orleans over six months. Two of the stays were in high end hotels. This Best Western is every bit as nice for less money. The location is great, and staff is amazing! They go out of there way to make your stay special.

"Good location"

3
Jan L, New Orleans 21/11/2017

Easy walking distance to French quarters and Canal Street. Friendly staff and functional valet parking. Breakfast was disappointing. No cold cuts, fruits, fresh bread etc. Ice machine (?) or other made an interrupting noise through the night.

"Odd Room and Valet is not worth the price"

2
User 20/11/2017

Room was an odd shape with no window and a post in the middle of the bedroom. A/C was not working when we got there and it took over an hour and 15 minutes to get our car from the valet. During our wait for our car, only 3 cars were brought around for waiting guests.

"Celebrating friends"

4
AFPayne, Port Allen, Louisiana 20/11/2017

Stayed Saturday -Monday. Enjoyed a Sunday Saints game. Eddie Jorge was a welcoming sight as our valet. Everyone was very nice and very patient. The ladies at the front desk had to deal with an issue and were very patient with guest and apologetic to us. The rooms, as with any historic building in New Orleans, are not sound proof . So light sleepers won't get much rest. We had a queen size bed and a smaller room than our friends but we were comfortable. The pillows were a little too firm. The shampoo and conditioner smelled like a wet dog. There is a safe and a mini fridge available so that was nice to have. Everything was very clean and accommodating. Continental Breakfast was a hit, too. Convenient to the French Quarter without being directly in the quarter. .8 miles from the superdome. So we were able to walk everywhere. Will consider this one again.

"Great hotel"

5
User 16/11/2017

Nice experience at this hotel while visiting NOLA. Clean and safe. Large and very confortable rooms. Location is great if you want to explore the French Quarter. Breakfast is good with many healthy options.

"Mr and mrs"

4
maxsanz, Chocowinity, North Carolina 14/11/2017

Spent four night at inn with another couple. No complaints, rooms were clean and modern. Breakfast was typical, basic food and great coffee. Service was great, every request quickly handles with a smile. Convenient to transportation and within walking distance to local sites.

"St. Christopher on Magazine Street"

5
Lindsay W, Austin, United States 13/11/2017

The St. Christopher Hotel is an awesome hotel. It is conveniently located to all New Orleans popular attractions. An easy walk to everything. I especially enjoyed that St. Christopher is located directly across the street from The Ruby Slipper (my favorite breakfast joint). The hotel is clean. Staff are kind, courteous and very friendly. Rooms are clean with updated modern finishes. Although, it would be great if the bathroom had a bit more counter space. Overall, a great place to stay and I will stay at St. Christopher again.

"Second time stay"

4
Bill H, Dallas, Texas 09/11/2017

I first stayed at this hotel in 2014 in a double room. This stay in 2017 was much better in that I had a king bed room and it had a window which lightened the room more than the double room. Plus this hotel has gone through a remodeling. The carpeting has been replaced with laminated floors which are easier to clean. The bathroom has been redone with new fixtures and there was lots of hot water. The improvement that I felt was the best was the breakfast area. There was more room and the layout was better. The fountain near the breakfast room was a nice touch also. Hot coffee was available throughout the day. This hotel is across from Canal Street and Decatur and easily accessible to the French Quarter, Jackson Square, Harrah's Casino. The trolley runs along Canal and with appropriate changes to other trolleys one can access the many of the attractions nearby. Basically, the trolley will get you there and save a lot of walking. Check in and out was great. The hotel arranged for a cab back to the airport with no problem. The personnel at the hotel, all of them, are very, very helpful and make you glad this was your choice, The rooms are not overly large but comfortable and very clean. The bedding and towels were very nice. Slept well with little street noise although our room faced Magazine Street. Breakfast is 6:30 to 9:30 as I recall and is the fairly standard breakfast items with eggs, bacon or sausage, muffins, breads, fruit, oatmeal, etc. The breakfast staff does an excellent job of handling breakfast. Wi-fi was very good during my stay as well as TV reception. We arrived and left via airport taxi so I cannot speak as to parking but it appeared to be very limited at best. Valet parking might be the best or only option. Suggest that you check first with the hotel if arriving by car.

"Outstanding Hotel in a Perfect Location"

5
User 09/11/2017

Only one block from Canal Street in New Orleans's French Quarter, this was an outstding hotel in which to stay. The people were friendly and helpful, the hotel very clean and well maintained, and the rates very reasonable. Without a doubt, I'd stay again and will be happy to recommend it to any of my friends.

"Awesome Hotel"

5
Tender31, Biloxi, Mississippi 07/11/2017

I've been a Best Western rewards members for 8 years. My stay is always fantastic. The staff at each location I've stayed at are always extremely friendly, caring & professional. Breakfast is always fresh and delicious!

"Great hotel, lousy parking"

4
User 07/11/2017

Only valet parking available and there's no place to dropoff/pickup. Had to circle the block three times before I could check in. 30 minutes to retrieve vehicle on check out. $36 per night, plus tax, for parking.

"A great option for staying in New Orleans"

4
Victor M, Mexico, Mexico 07/11/2017

Very good location, near attractions: few blacks aside Bourbon street and French market, half a block aside Canal street. Good balance between service and cost. People is nice and warm, rooms are clean and with good space. Internet works fine

"Meh"

3
U5326IKmikes, Milwaukee, United States 02/11/2017

Wasn't very bad but there are better hotels I would much rather have stayed in. This one has no view whatsoever of anything out the window. They couldn't assign me a room until check in even though I paid way in advance. That part alone is just pathetic. The room was clean, the bed was iffy clean, the hotel was quiet and I slept like a baby. Thank god I set my own alarm because I didn't hear the wake up call and they never bothered calling back. Would have missed my plane had I trusted the wake up call to wake me up.

"Excellent hotel!"

5
Weonhee S, Boston 30/10/2017

Location was great, staff was exceptional, and rooms were clean and renovated. The complimentary breakfast made our stay easy, not having to rush to check out and grab breakfast. Highly recommend! It was perfect for our family of five.

"Parking Prices"

4
jmayflores, Temecula, California 29/10/2017

The hotel is nice and is in a good location. The bath tub had red/rust stuff and I told the front desk and she will get someone to look at it. But when I saw the hotel had Parking, but once we got here. The Parking is NOT FREE, it's $31.00 + Taxes & Fee's. The room is clean and we had a nice view of a tree!

"Great location"

5
Teresa O, Hillsborough, North Carolina 28/10/2017

This hotel is in a great location. The staff was great. The hotel was very clean, the beds were very comfortable and everything is up to date,very pretty. I love the exposed brick wall and the historical feeling of it. So glad we picked this one. We ate breakfast one day, it was good but wish they had bacon. Thanks to the staff for making our experience great.

"Great Hotel"

5
sherrellm2017, Chattanooga, United States 28/10/2017

Great hotel in a great location. We could easily walk to French Quarter and it was a great location for shopping, dining, etc. Breakfast was very good and all the staff we encountered were very friendly and helpful. I would definitely recommend this hotel to others and would stay there again.

"Great Value for the Money"

5
suzanned184, Halifax, Canada 26/10/2017

The rooms were very well appointed and clean, with lots of French Quarter charm like the very old exposed brick walls in the room. A full hot breakfast is provided in a cafe area on the ground floor, and freshly brewed coffee throughout the day. Steps away from Canal St. and the French Quarter.

"New Orleans"

4
lancen320, Torrance, United States 26/10/2017

Overall, the staff was extremely friendly from the front desk receptionist to the valets, the service personnel during breakfast and the service staff in the halls. The location of the property was very good with easy access to the main attractions on New Orleans.

"Great Customer Service"

4
Holly H, Anaheim, California 26/10/2017

While on a road trip I called a few different hotels along Canal St, this one seemed to have the best price, even with parking included (came out to around 35$ with tax included for one night, but honestly you won't find anything much cheaper). Staff was super helpful along every step of the process of checking in and checking out. Room was clean, bed was comfortable, and location was prime to walk around while still feeling safe as someone unfamiliar to the area. We only stayed for about 12 hours but it was definitely worth it. Waking up to the sun rising over the river was the cherry on top.

"Disappointed!"

2
User 25/10/2017

The valet drop off was poorly marked, and service was poor at best. The room was very small and the window looked at another building, lots of trash out side the window and window looked like it hadn't been cleaned in a long time. Guest reading materials in room soaked and pages stuck together. Worst Hotel stay ever had.

"Very Nice and User Friendly"

5
Kristjan N, Hardek 25/10/2017

Everything about this hotel is really user friendly and therefore the stay here was absolutely great! First of all it is located just across the Canal Street from the French Quarter so you're sort of next to all the major happenings in NOLA yet not in the middle of the crowd. We were there at Halloween time so there was really a lot going on across the entire city, including the hotel. Our family room was excellent, very spacious and quiet and the brick-walls inside give a lovely colonial sentiment. The breakfast is very good and the staff extremely friendy. Hopefully we'll be back to NOLA soon when we definitely intend to stay here again.

"" Good hotel, very good location""

4
Ronaldo d, Vila Velha, Espirito Santo, Brazil 19/10/2017

Near the French Quarter and Canal Avenue, the 2nd WW Museum, the River Outlet and many points of interest. You don't need to take car any moment.The rooms are confortable and clean, the breakfast's very good and the staff is friendly. I'll be back, for sure !

"Great Location, reasonably priced"

4
Terri E, Lexington, Tennessee 18/10/2017

We wanted to stay near the French Quarter but out of the noise. This hotel was perfect for us. The staff was very friendly and made a point to say hello every time we came back into the hotel. My only complaint was the lack of a mirror in the hotel room itself. The only mirrors were in the bathroom.

"Great Location"

4
User 18/10/2017

Small hotel - convenient to everything. I had a king room - it was on the small side but perfect for 1 person. The bathroom was roomy except for the toilet and vanity being so close to each other and the toilet paper holder was on the side of the vanity so since I am a plus size lady, I had to remove the toilet paper from the holder to use it. The sink also drained very slowly. But otherwise the room was comfortable. The breakfast was good too. I would definitely recommend this hotel.

"New Orleans"

5
User 18/10/2017

Best Western is the Best in New Orleans! Perfectly located to walk everywhere, Bourbon St, French Quarter, WWII Museum or catch a ride on the Trolley. The staff were fantastic and very friendly and rooms are very clean and comfortable. We'll be back!

"Business Trip Review"

4
462kaitlync, Houston, United States 17/10/2017

Great location, wonderful staff. Highly recommend if you want to be within walking distance of everything you need. The staff were some of the nicest I have experienced in a long time and went out of their way to make sure you were taken care of.

"Close to the quarter!!"

5
Sally Q, Meridian, Mississippi 12/10/2017

Beautiful room, attentive staff and great breakfast!! Only problem was the ice machine was out of order on one floor and the vending machine on the other, so I had to go to several floors to find ice and a coke.

"My stay in New Orleans"

5
Manuel S, Kelso, Washington 12/10/2017

Hotel and accommodations were fine. Staff was friendly but my bill was not accurate and can't get a call back to explain or fix. I have called twice and left time and date of call, still with no return call or email.

"Very Nice Hotel"

5
User 12/10/2017

The rooms were very clean and the staff was friendly! When checking in the staff was very helpful getting coupons for the businesses in the area and also suggesting places to go. I was pleased with the location and the amount of things to do around the hotel with in walking distance. I would stay again!

"Friendly and Helpful"

5
K2642OHdonnaa, Olympia, United States 12/10/2017

What a nice hotel, centrally located half a block off Canal Street. The staff were exceptional in their readiness to help with excursions, transportation, etc. Lots of character with brick walls. Very warm and welcoming. Very good for a solo traveler.

"New Orleans visit"

4
User 10/10/2017

We had a very nice stay! Wonderful remodeled rooms keeping the old style brick interior. Great breakfast with a huge variety of choices to please everyone. Perfect location within walking distance to all attractions. Would definitely stay there again.

"Great Hotel"

5
User 05/10/2017

The hotel was great! Nice staff, nice rooms, good price and great location!! I liked how the rooms were very "New Orleans" with the art work and brick walls. Valet parking was less expensive than other places and the car came quickly when requested! We will be back!!

"Nice hotel and centrally located"

4
taunem, Monroe, Louisiana 04/10/2017

Worth every penny, excellent location and friendly staff. The rooms are very unique, and the lobby is beautiful. This hotel is within walking distance to entertainment and shopping. There are lots of things to do.

"A Perfect Choice"

5
J5173DZsusanc, New York, United States 04/10/2017

Perfect location; a block off Canal St and a short walk to the French Quarter, Casino and Riverwalk. The staff was professional, helpful and attentive. There was some interior work being done in the lobby, but the workers were respectful of the guests and when they finished in the evening, everything was put away. The complimentary breakfast was satisfying with many choices; eggs, sausage, yogurt, oatmeal, pancakes, muffins, rolls, fresh fruit, various coffees and teas. We had a car and the cost to park was more than we expected, but the service was quick and all valets were very helpful getting my father in and out of the car. The hotel is pet friendly and our first night there the dog in the room next door barked continuously when it's owner was not in the room. Luckily they checked out the next day. We've been to New Orleans many times, but will definitely consider staying here again.

"Great Location and a Good Value"

5
williamjr42, Edinburg 04/10/2017

First stay at this hotel and I would return again. Clean comfortable rooms and great bedding. The free breakfast wasn't bad either. Parking is Valet only but I put my car in Harrah's garage as they comp me my parking. Overall a good experience and I will stay here again.

"Great Location"

5
stephaniemT3139KP, United States 02/10/2017

Great location! Within walking distance to all of the places I wanted to visit while staying! Breakfast was great too. They had a huge selection of food to choose from and it was included with the hotel reservation cost.

"Beautiful"

4
verneciaw, Shreveport, Louisiana 25/09/2017

This hotel and staff are always kind a courteous. The only problem was a ticket received during checkin and long wait for car return at end of stay. Valet said they would take care of ticket. The rooms are beautifully decorated, the beds are comfy. The location is amazing.

"Shop Around For A BETTER Property"

2
Marion K, Panama City Fl, United States 25/09/2017

No Wi-Fi was working for our stay, A/C unit cycled on & off, poor water pressure, TV Remote did NOT work at all. Stayed 2 nights at the TOTAL nightly rate of $200.96, More attractive properties are available in this area for the money we feel.

"My stay"

4
luv2eat06, Lincoln, Alabama 24/09/201