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Best Western Plus St. Christopher Hotel, New Orleans

4.5/5  - basé sur 133 notations.
114 Magazine Street, 70130-2421, New Orleans, United States - See map

Welcome to the Newly Renovated Best Western Plus St. Christopher Hotel! Explore the French Quarter with ease or slip into one of the great dining establishments, because the best of the city is at the doorstep of this New Orleans hotel. From Mardi Gras, to discovering Bourbon Street any time of year, there’s endless entertainment when visiting New Orleans. Steps away from the French Quarter and the street car lines that can take you to the Garden District, the location of the hotel might catch the eye of travelers, but it’s the service that really shines. Enjoy a great value that includes free high-speed wireless internet and a free continental breakfast. Start the morning off right by indulging in a deluxe breakfast featuring classic American dishes such as pancakes, scrambled eggs, and sausage/bacon. The rate at this New Orleans hotel can’t be beat, especially considering the prime location. For those traveling for the Culinary Experience, find favorite food and dining spots nearby. Tourist companies happily pick up guests at this New Orleans hotel, whisking them to Katrina memorial sites, famous cemeteries and even on haunted tours of the city, or go exploring in the bayou country. The popular Jazz Fest and French Quarter Fest are must-sees while here as well. Whether it’s conventions that bring you here, or the promise of the party of a lifetime, make the most of it by staying in the center of the city. Business travelers find it easy to slip in a little fun with work. Whether it’s a meeting at Deloitte® & Touché or an event at Tulane University, prepare for a great time. Loyola University is within a few miles of the hotel, too, and there are also oil and gas companies in the area that bring business guests to the hotel. The convention/banquet service makes this New Orleans hotel an easy choice for meetings and events. Book your next stay at the Newly Renovated Best Western Plus St. Christopher Hotel.

Best Western Plus

St. Christopher Hotel

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Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Public area air conditioned
    Public area air conditioned
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Silver
 
based on 134 guest reviews
NOTE ISSUED
Excellent
90
Very Good
20
Average
11
Poor
8
Terrible
5
REFER TO NOTICE
Business Business
13
Couples Couples
49
Family Family
42
Friends getaway Friends getaway
19
Solo travel Solo travel
2
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Excellent Service Perfect Location"

5
11/07/2018

This hotel has the perfect location, beyond excellent staff from top to bottom, and a free extensive breakfast every morning. Dave J. At the front desk went above and beyond to recommend and show me how to get to his favorite local spot. I really appreciated his willingness to go out of his way to recommend a local spot. I will definitely come back and stay here.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi kg6epi, Thank you for taking the time to review our hotel. We are so pleased that you found our staff excellent. Thank you for your kind words regarding our wonderful Dave at the front desk. Our staff really tries to go above and beyond in providing amazing customer service. We cant wait to welcome you back on your next visit. Danielle Kerlec Sales & Revenue Manager

"Great hotel in a good location"

5
03/07/2018

Staff was great.. they helped us obtain transportation to many local areas and to the airport. Hotel Breakfast was good , rooms were well maintained and clean , housekeeping staff was also great, Hotel location was convenient to Bourbon street area and within walking distance to many local to trolleys

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi jtruffles, Thanks for the feedback. We appreciate your compliments on our location, breakfast, and staff. We are so happy that you enjoyed every part of your stay with us. We hope you come back and visit us soon. Danielle Kerlec Sales & Revenue Manager

"Terrible customer service"

1
02/07/2018

I called Best Western customer service to cancel my reservation because my wallet was lost (I thought it had been stolen at he time). Since I was due to fly there and had no ID to check in with the airlines, I was forced to cancel my trip. The customer service agent was sympathetic and said she was happy to assist me and would be able to cancel the reservation without a penalty. But, when she attempted it, their system wouldn't allow her to. She was going to transfer me to someone else who could assist me but then realized they had just closed. She gave me a number to call back the next day. When I called the following day, the agent said she couldn't cancel the reservation without charging me a penalty. She suggested that I contact the St. Christopher Hotel directly. I then called the hotel but they refused to do anything about it! I guess when you're in a big city that gets a constant stream of travelers for conventions, etc, it doesn't matter how you treat people. As someone who has routinely visited the great city of NOLA for annual meetings, I'll be sure to book a different hotel next time!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Kona-ray, We appreciate you taking the time to review our hotel. We do take all feedback seriously, and the Hotel uses it to improve in each department. If you would like to discuss anything further regarding your stay, please contact the hotel directly. We do hope you give us another chance to provide a superior stay in the future. Danielle Kerlec Sales & Revenue Manager

"Breakfast greatly degraded"

3
30/06/2018

I was so very disappointed in our stay this time at this hotel - the last time we stayed they had fresh, custom egg omelettes and genuine sausage. This time they had downgraded to powdered eggs with water puddling in the bottom of the pan. The sausage was something other than pork sausage - not sure what it was - looked like sausage but did not taste like sausage. One of the reasons we have been willing to pay the room rates has been the very good breakfast - but not any more. Very disappointed this time.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Patricia E, Thank you for taking the time to submit feedback. We would like to apologize that you feel you were not offered a superior stay. Our chef prepares omelets periodically on certain days of the week in rotation. We would like to assure you that we do serve our breakfast fresh daily. We have noted your concerns and have addressed them with our staff. We do hope you return, for us to provide you a great stay. Danielle Kerlec Sales & Revenue Manager

"Great place "

5
30/06/2018

The hotel is nice and clean, great beds, helpful staff and amazing location. Considering that you're in New Orleans I would say it's a quiet place. Breakfast is a nice addition and we enjoyed it. We will stay here again next time.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Vio M, Thank you for this great review. We are glad that you enjoyed your stay with us, including the beds, staff, breakfast, and location. We hope to see you on your next visit to New Orleans. Danielle Kerlec Sales & Revenue Manager

"A disaster"

2
26/06/2018

The location, decent. The neighbourhood, decent. Thats where it stops. The lobby is like a railway station, noisy, busy and unwelcoming. The breakfast is basic, the worst Ive had in recent times. The service is dodgy, with the most prominent word they use being " NO". The rooms are moderate, the sound proofing average. At similar prices, there are other superior hotels. Avoid this like ... like the plague

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi SashMumbai, Thank you for taking the time to review our hotel. We do take all feedback seriously, and the Hotel uses it to improve in each department. If you would like to discuss anything further regarding your stay, please contact the hotel directly. We do hope you give us another chance to provide a superior stay in the future. Danielle Kerlec Sales & Revenue Manager

"LOCATION! LOCATION! LOCATION!"

5
14/06/2018

Stayed here 3 nights during New Orleans Pride. The staff was absolutely amazing, breakfast was much more than continental (eggs, cereal, pastries, sausages, bagels, etc) and the rooms were very clean. Once you leave the hotel you are minutes and steps away from the action. A must stay! P.S. if you stay here, speak with Dave at the front desk...he was our personal.tour guide in all things New Orleans. We will certainly be back and will make this our go to hotel.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Chevon C, Thank you for this great feedback! We are so pleased that you enjoyed your stay, and got to taste our yummy breakfast. Thank you for your kind words about our staff and our awesome agent, Dave. We are so delighted that he accommodated you so greatly, Please choose our hotel when you come back to New Orleans, we will be ready to welcome you again. Danielle Kerlec Sales & Revenue Manager

"recent stay at Best Wester Plus St. Christopher Hotel"

5
09/06/2018

excellent all around, great rooms, service and delicious breakfast. concerned upon check out when was told my keys were lost but the issue was quickly handled and completed without any issues, the breakfast was fantastic!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Carol B, Thank you for taking the time to submit your review. We are glad that you enjoyed the breakfast and had a great stay overall. We do apologize about the valet situation, and we are addressing your concerns. We cant wait to welcome you back, Danielle Kerlec Sales & Revenue Manager

"Saints Game"

5
05/06/2018

Perfect boutique hotel! Friendly service, soft pillows, good breakfast. Walking distance to the French Quarter and to the River Walk. Rooms are clean, beds are comfortable and the rates were great for a football weekend.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi AFPayne, Thank you for taking the time to review our hotel. We are so delighted that you enjoyed your stay with us to the fullest. We hope to welcome you back again soon! Danielle Kerlec. Sales & Revenue Manager

"AC malfunction and GNATS GALLORE!"

2
31/05/2018

AWESOME LOCATION! A/C noisy and didn't work properly! Room was hot and small. Beds were uncomfortable!!! Had a room with a fake room. Couldn't tell if it was day or night. Gnat problem!!! Made for a hot and itchy stay! A/C man was nice. The staff was friendly. When we arrived, no cart available to put luggage on.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi tv1469, I apologize that your stay was not satisfactory. Please feel free to contact me directly so that we can discuss how we can better serve and accommodate. We strive for 100% guest satisfaction and can only achieve this by honest reviews. We do not want to loose you as a valued guest, and we do hope you return. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Exceeded expectations"

5
29/05/2018

I will be honest and didn't expect much prior to arriving but this hotel exceeded our expectations. The location is perfect for visiting New Orleans. The rooms all have exposed brick, which gives the room character. We booked a room with two double beds and they were indeed doubles, which are smaller than typical queen beds that you see in hotels. This was not an issue for us but something to keep in mind if you like a lot of space on the bed. There was also a mini fridge in the room which is handy for beverages. The breakfast was nothing crazy but it did the trick - eggs, sausage, pastries, cereals, oatmeal, bread, pancakes, spreads, and fruit. Anytime throughout the day they always had fresh brewed coffee or hot tea available, as well as cucumber/lime infused water. This came in very handy. Some afternoons they also have fresh popped popcorn! All the staff that we encountered there were very friendly. I would definitely come back here next time in NOLA.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Plings, I loved reading this review! Thank you so much for your wonderful review and kind words. It'll be a highlight to share them with our staff. We hope to welcome you back sometime soon! Danielle Kerlec Sales & Revenue Manager

"Hotel Quality"

3
29/05/2018

We stayed at the Best Western Plus St Christopher in New Orleans for a night's stopover but were assigned an inside room with no window. Felt like we were sleeping in a broom cupboard! The A/C was ok but feels very claustrophobic when you can't get any fresh air. Watch out for parking too! $30 a night - unless you go to on of the municipal parking lots and walk back.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Tom N, Thank you for your feedback. We apologize that you were not satisfied with our interior rooms. Our Double room with Jacuzzi tub is the only interior we have, without windows. We do hope that you enjoyed the other parts of your stay. We hope that you choose to stay with us again, so we can provide you a great stay. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"$43 dollars per day to park!!!!!!!!!!!"

3
28/05/2018

$43 a day to park is ROBBERY!!! $129 for 3 days of parking!!! Thats insane. On top of that, the parking garage is FIVE blocks away, and the 2 young men valets had to RUN back and forth to get the vehicles. Thats just ridiculous. Whatever those guys get paid, isnt enough. I understand it is a contracted parking service (Ace), but it is YOUR guest that are parking! Check-in was quick and pleasant. The hotel was very clean. Not nearly enough breakfast area seating on a holiday weekend. Wife and I had to take ours back to our room. Bathroom is tiny. This is a nice hotel in a good location to Bourbon Street and all of the French Quarter. Just really got a bad taste in my mouth for what I consider gouging guest with outrageous parking fees.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear JM M, Thank you for taking the time to submit your review. We do apologize if you feel that our parking prices are high. Our special event parking is currently $43, and our valet prices are actually one of the lowest in the downtown area. We are happy to hear that you found our hotel clean, with good location. We do hope you give us another chance to provide superior guest service. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Plan to spend $50 more than you expect due to fees!"

2
26/05/2018

Before I booked my room at the St. Christopher, I specifically asked if there was a fee for parking. I was assured there was free self-parking. While I was checking in I asked where the self-parking was and was told the hotel only had valet parking for $37/night. I told the clerk I was assured there was self-parking. She simply said no, there isn't. I told her this was upsetting as we were on a cross country trip and a budget. She showed no sympathy and said the car had already been taken to their lot. When we got our bill our $90 room and become a $150 room with the additional fees and taxes. They even taxed us $10 for the valet service! Also, checking out is a nightmare. They only have two luggage carts which are always in use. The valet lost our ticket for our car as well as several other people who were also waiting around in the lobby. It took over an hour to check out. The hotel is nice enough and in a good location. If you have extra cash and time, it's probably not a bad place, but when you are on a budget and time restraints, steer clear!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi sarahQ3494OK, I apologize that your stay was not satisfactory. Unfortunately, we do not provide free parking. We do use a valet service with an off-site company for a charge, as a convenience for our guest; since it is sometimes difficult to park in New Orleans. I do apologize if a staff member informed you differently. We strive for 100% guest satisfaction and can only achieve this by honest reviews like yours. We do not want to loose you as a valued guest, and we do hope you return. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Very nice hotel that is walking distance to Canal Street!"

5
23/05/2018

I can't say enough good things about this hotel! From the beautiful decor to the delicious breakfast and the friendly and helpful staff, this hotel was great! The Canal Street trolleys are just steps away from the front doors.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear darlacouncil, Thank you for your kind words regarding our hotel, decor, breakfast, and our awesome staff. We are super thrilled that you enjoyed your stay. See you next time. Danielle Kerlec Sales & Revenue Manager

"Excellent!"

5
23/05/2018

We had a great time at the St. Christopher! The customer service is impeccable! From check-in to check-out every employee we encountered went out of their way to take care of us. Even riding in the elevator with one of the cleaning staff was remarkable - she asked how our stay was and if there was anything we needed in our room. The room itself was spotless! The bed was very comfortable. The huge windows are gorgeous, and provide great views and tons of light. The historic brick is a beautiful balance with the modern décor. The location is fantastic as well. Just a short walk up the street, across Canal, and you're in the Quarter! For lovers of the drink, such as myself, you're right next to the liquor store. Score!! The price was extremely reasonable too. I expected much less for such a cheap room rate. What a pleasant surprise! On a side note, I personally think that Best Western has the best rewards program in the industry. I quickly and repeatedly earn $50 travel cards. I feel very appreciated! The Best Western Plus line, as the St. Christopher is part of, has great amenities. Always my first choice when shopping for accomodations!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi shelblogs716, Thank you for being a loyal Best Western Guest. I loved reading this review! It bring such joy to know that our staff's customer service is impeccable. Im so thrilled that you found the rooms spotless, and comfortable. Our location is defiantly the best if you want to explore New Orleans. We hope you come visit soon, we cant wait to welcome you back! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Nice Location and Friendly Staff"

5
21/05/2018

This hotel was clean, convenient and comfortable. It provided a good base to see the sights since it is near the trolly lines, French Quarter, the river and French Market and WWII museum. It was close enough to sights that walking to almost everything was possible.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Kathryn W, Thank you for your feedback. We are so delighted that our location was just what you needed for exploring New Orleans. Our location is defiantly the best! We hope to see you next time! Danielle Kerlec Sales & Revenue Manager

"Perfect location"

5
20/05/2018

First visit to New Orleans and once the car was valeted, did not need it again. Walking distance to food, the French Quarter and Harrah's Casino . Clean and comfortable rooms. Fast elevator. Helpful staff.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Lorrie G, Thanks for this great review! It is great knowing that we exceeded all of your expectations and provided great service. We will always welcome you back! Danielle Kerlec Sales & Revenue Manager

"Similar issues with previous guests...."

2
20/05/2018

I am a very positive person and usually use BW whenever I travel - with very good experiences. However, after reading some of the reviews on this site, I suggest you take caution...So my daughter and I come home from a day of shopping in New Orleans to find the door in my room wide open.. We had left for the day at 9am and came back at 7pm in the evening. My daughter was shocked! She thought we were being robbed. A thorough search of my room revealed that nothing had been stolen. I immediately went to the front desk and informed them, they said they ould pull the lock report which would inform the as to who and when opened the door. Never heard another word until i checked out and they asked "how was your stay" "horrible"......Today I go online and look at my credit card charges - I paid for this stay with Best Western gift cards....I gave them $300 in GC's and even received one back with the change on it....yet, as others have complained they still charged my credit for $231.10. Sorry but after this experience I maybe looking for a new hotel chain. I will let everyone know how the process works of getting my credit card credited for the amount they mistakenly charged.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear BigblueH20, We do apologize that you felt you did not have a superior stay. Please know that the errors that you encountered is not what we expect from our staff and services. I am glad that we were able to fix these issues for you. We do appreciate you being a BW Platinum member, and would be overjoyed to welcome you back. Danielle Kerlec 504-207-2926 Revenue Manager

"Great location, just one block off the French Quarter!"

4
17/05/2018

We found this hotel online, while looking for a hotel near where our friends were booked (their hotel was sold out). The price was comparable to other places we were seeing, and it was just one block off of Canal Street and one block away from our friends. I loved the location, the style, the free breakfast, and our room, but I should warn you... Some rooms do not have any windows at all! We were originally booked into a windowless room (with deceptive curtains and fakey mirror window), but knew as soon as we walked in, it wasn't going to work for us. I need natural light. After a little bit of maneuvering by the hotel manager, we were moved to another room with not just one window, but four! The room was clean, spacious, and comfortable, though the bed wasn't as comfy as it could be (but I am in just a Best Western, not a luxury hotel, right?). For some reason, though, the hallway on our floor was kept at a bone chilling temperature. Maybe that's the way the ghost likes it. Yes, I did ask if there were ghosts. One staffer told me there is definitely a presence, but stopped short of confirming an actual spirit. Anyway, I liked this place enough to declare to my friends that "I would stay here again." But now I know to specifically ask for a room with windows. For that reason and the mattress, I gave it only 4 of 5 dots. Everything else was great. P.S. When you are in nola, you must eat at Mother's (just a short walk from this hotel) and have the biscuit with debris. They are known for their poboys and ham, but the magic is in the debris. Trust me.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Lori B, Thank you so much for the terrific review! Our staff prides themselves in providing A+ customer service. We are overjoyed that our staff has succeeded our goal in making sure our guest are comfortable throughout their whole stay. We cant wait to welcome you again for your next trip. See you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Excellent place to stay"

5
16/05/2018

Excellent place to stay. Fantastic employees and service. Candy bars were a little expensive. Valet parking was excellent. And the young man was very polite. I would recommend this place to all my family and friends. Plan to come back some day.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi marysheppard, Thank you for the 5 star review! We are pleased that you enjoyed everything about your stay. We hope to see you again! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Ho

"Location and Great Service"

5
16/05/2018

I have stayed in several Best Western's and I must say this property clearly exemplifies why I choose this hotel chain which went above and beyond showing care of both their property and customer. From the moment of arrival (welcome) to our evening returns (welcome back) to morning breakfasts (is there anything else you need) and eventually our departure (glad you stayed with us, please come back soon) they went above and beyond. Every staff member was pleasant, professional and always eager to assist to make our stay the best it could be. LOCATION: Cab ride from MSY is $36 flat for 2 people. Located within walking distance to the French Quarter, CBD (downtown) and Canal St., Charles and Riverfront Streetcars (do not call them trolleys!). The French Quarter is easily walk-able from this hotel but remember to wear good, comfortable shoes as sidewalks are uneven, broken up and cobble stoned. HOTEL: Choose your room carefully as some do not have windows. Our room, 1011, was a well-appointed queen with a refrigerator; updated yet with character using exposed brick. Even on the top floor elevators ran quickly. The Do Not Disturb sign was on the door one day and a note was slipped under the door if we needed anything to contact them. AMENITIES: Breakfast was excellent! Besides the usual fruits, yogurts, cereals, pancakes etc., each morning provided a different "main": scrambled eggs and sausages, omelets (made to order) and bacon, fried eggs and biscuits and gravy. It was nice to have a variation each day. In the evening around 5pm there was a small reception in which you were greeted upon entry with a cold beverage (beer or wine) and a sample of their local fare and of course a friendly "welcome back" greeting. Popcorn was also available in the lobby. It was a pleasant surprise upon returning from a day of activities. Nice touch BW and totally unexpected! Great job BW St. Christopher! I was told you are under new management and clearly it shows.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Lisa_Chi_town, I loved reading this review! Thank you so much for your wonderful review and kind words. It'll be a highlight to share them with my staff. We hope to welcome you and your family back sometime soon! Danielle Kerlec Sales & Revenue Mangager

"Amazing Priceline deal that was a rip-off"

2
14/05/2018

Booked through Priceline.com for $128. Priceline charged me $151 and the hotel tacked on an additional $41 valet bill. PL Negotiator - FAIL! For a midweek , non-event stay should have been lower than $192/day. Room was small. Mini-fridge had to be replaced. Toilet loose and rocked when used. Charged for safe usage that I never used. Staff was wonderful.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Jbohacheff, I apologize that your stay was not satisfactory. Please feel free to contact me direct so that we can discuss how we can better serve and accommodate. We strive for 100% guest satisfaction and can only achieve this by honest reviews. We do not want to loose you as a valued guest, and we do hope you return. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"impromptu weekend"

5
11/05/2018

Great time - the hotel is in a great location to see the French Quarter. The room was spacious and clean. We enjoyed the coffee in the morning. We well do it agian and well stay at this hotel - great location. Thank you to all of the Staff. The evening check in personal were wonderful. Thank you everyone see you next time.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi mmchun62, Thank you for the review. We are so pleased that you enjoyed your stay. Thank you for the compliments on our fresh coffee, location, and room cleanliness. Our staff takes great pride in our product and providing top notch customer service. See you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Would definitely stay there again..."

5
09/05/2018

Excellent stay, excellent location, excellent staff -- especially Lou, the valet/porter -- excellent room and excellent value, especially compared to what is around it. I have stayed at a number of hotels near there and this hotel will now be my GoTo hotel for NOLA. I will definitely stay there again and would recommend it to anyone. The only thing was the slamming shut of the housekeeping linen closet door every morning right outside my door. They need to fix that.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi pulakiii, Thank you for your review. We are so joyful that you enjoyed your stay. Thank you for letting us know about the toiletry issue, I have notified staff so this will not happen in the future. We cant wait to welcome you back again! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Wonderful stay"

5
06/05/2018

This was a wonderful stay all round and the hotel was a swanky boutique hotel and was very handy for the French quarter with lots of restaurants nearby. Fantastic The staff were extremely helpful and nothing was too much trouble.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi sueD5359SF, Thank you for your feedback. It is a pleasure to know that you enjoyed everything about your stay. See you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Excellent!"

5
06/05/2018

Great value. Great location. Staff are great, very helpful and courteous. The room we had was in 8th floor. It was impeccable clean and the beds are very comfy (we had the 2 queen beds). The room is cozy too. The breakfast is a plus too. Great valet service and a better price than most of the premium parking and other hotels. Safe and quieter area but everything is walking distance. French quarter is just a block away. My husband and I are happy guests.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi yummypie, Thank you for this awesome review. We are overjoyed that you enjoyed your stay so much from the room, our staff, and breakfast. We cant wait to welcome you back! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Average with some perks"

3
02/05/2018

Full breakfast on weekends with omelet maker. Location is right off Canal bye Sheraton. Place and rooms are dated and while the AC kept the room cold it was very loud and would turn on and off every 5 to 10 minutes. So loud you could not hear the TV. Free full breakfast was the highlight.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear PJM37, Thank you for your kind words regarding our breakfast and location. We cant wait to welcome you back at the St. Christopher Hotel. Thank you for mentioning the issues throughout your stay, so we can make the improvements to provide top-notch service. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great Choice and a Great Price"

5
30/04/2018

I highly recommend this hotel when visiting New Orleans. It has a great location to the French Quarter, the St. Charles Street Car, the Aquarium, Paddleboat and World War II Museum. It also has the advantage of being just a short ways away from the noisy Burbon Street atmosphere. (sometimes you just need to get away!) The free breakfast is very, very nice and the staff are there to re-stock items or help you in any way you need. The beds are comfortable and everything is very clean. I loved the décor and the lemon water in the lobby is very nice. Also to get a USA paper daily is a great touch.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi gibson4475, Thank you for your review. We are so delighted that you enjoyed our fresh hot breakfast, and our staff provided great service. Hope to see you again soon! Danielle Kerlec Sales & Revenue Manager

"St. Christopher"

5
30/04/2018

This is a great place to stay for your trip to New Orleans. Cute little hotel, good service, and couldn't ask for a better location for visiting the French Quarter, The Arts and Warehouse District or Garden District.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear rwarren2018, Thank you for the 5 star review! We are so grateful that you enjoyed everything about your stay. We cant wait to welcome you again! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great location!"

5
29/04/2018

Great location with walking distance to French Quarter and Convention Center. Friendly staff who arranged for taxi to the airport. Rooms were quiet, comfortable and clean. Breakfast was very good. Hotel was very reasonably priced. Would stay again if in New Orleans.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi RobertsMO, Thank you for taking the time to review our hotel! We are so pleased that you enjoyed your stay so much. Thank you for recommending us, and we hope to see you again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Close to French Qtr but away from noise "

5
29/04/2018

We wanted a place that was reasonable and close enough to French Qtr and yet away from the craziness !! This BW St Christopher turned out to be a true gem. Amazing staff - very friendly and gave us awesome ideas for going around. Very modern / contemporary decor and amenities. Rooms were unique in maintaining historic details and yet modern. It was available at a very affordable price even during Jazz Fest weekend. Comes with hot breakfast. About 4 blocks from Bourbon St.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Shakti K, Thank you so much for the terrific review! Our staff prides themselves in providing A+ customer service. We are overjoyed that our staff has succeeded our goal in making sure our guest are comfortable throughout their whole stay. We are glad that our location was perfect for your visit. We cant wait to welcome you again for your next trip. See you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Location Location Location"

5
25/04/2018

Very friendly and compete staff who assisted us with places to visit and to partake in the wonderful cuisine of New Orleans. The complimentary breakfast was a wonderful way to start the day. A special shout out to Ariel for her assistance again Thank you. Our accommodations were just fine and enjoyed our stay at BW

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Nancy S, Thank you for taking the time to review our hotel. We appreciate your kind words regarding the hotel and our excellent staff. We cant wait to welcome you back. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"convience"

4
22/04/2018

nice location and very friendly staff. room was clean. breakfast was fine. overall it was a nice place to stay for a good price. I would stay there again and i would recommend the hotel to others. walking distance to convention center and french quarter.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi smcgreevy44, Thank you so much for this great review, and for recommending this hotel to fellow travelers. It is such a pleasure to hear that you had a wonderful stay. We hope to see you again next time. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great Locaation, with easy access to the French Quarter."

5
18/04/2018

Loved the way they used the brick of an older building with modern touches. Room was clean and nicely furnished. Short walk to the French Quarter and many restaurants. Close to street car service and attractions.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 510nancyk, Thank you for your feedback. We are so delighted that you enjoyed your stay to the fullest. We hope to see you back soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Excellent All The Way Around"

5
15/04/2018

Our visit to New Orleans was capped with a great stay at the BW. The staff was supreme. The complimentary breakfast was excellent. The location was close enough to hit all of the French Quarter must-do's without having to deal with the local trash.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi qed982, Thank you for your feedback. We are overjoyed that our staff provided superior customer service, and that the breakfast was so yummy. We hope you come stay with us again. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"NEW ORLEANS"

5
12/04/2018

This hotel was very nice, perfect location .. The staff was just wonderful the entire trip !! Breakfast was very good each morning. The rooms are awesome.. Very neat.. We would definitely stay here again if we ever go back to New Orleans..

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi rhonda546, Thank you for this wonderful review. We are so happy that you enjoyed the breakfast and that our staff was greatly accommodating. We hope to see you next time.. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Loved it!"

5
11/04/2018

Loved our stay here! Staff are all friendly and helpful. Enjoyed getting to know the valets. Rooms were very nice and clean. Beds were comfy. Continental breakfast has everything you could need. Omelet station, Scrambled Eggs, Bacon, Sausage, Waffles, Toast, Pastries, Cereal, Fruit, and more! Walking distance to many places, such as Bourbon St., Harrah's Casino, French Quarter, and more. Would definitely stay here again!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Hobbitz, Thank you for your feedback. It is such a pleasure that you enjoyed our breakfast so much. Thank you, and we look forward to seeing you soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Trip to a city in constant celebration"

5
09/04/2018

On March 2018, my husband and I, had the great pleasure of going to New Orleans – It was amazing! We do love the city but mainly because we were very well received and made a great option of lodging at Best Western Plus St Christopher Hotel. We really enjoyed the city, but mainly because we had the opportunity to stay in a fantastic place, super nice and cozy and very well received. As there was a mistake, it was actually a mistake of Booking.com that did not mention that for them the rooms were windowless Thanks to the efficiency, courtesy and competence of Ariel, everything was solved much better than expected and throughout our stay, the whole staff of the hotel always made an effort to leave the guests more than well attended. This girl deserves our best thanks and congratulations for dedicating herself so much to her office and wearing the company shirt. Once again, thank you ARIEL !!! Kisses from Brazil - Mirella and Lafayette

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Mireille G, Thank you for this kind review, and for the sweet words about our front desk agent and recognizing all her efforts, Ariel. She will be overjoyed to read this. It is such a pleasure when our guest give compliments such as these. We cant wait for you to return to our hotel, and we will always welcome you back. Thank you again. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Good trip"

4
09/04/2018

Easy walking to French Quarter and many places to eat .The war war two museum is also is with in walking distance and a great place to visit. We have stayed at the Best Western St. Christopher hotel 7 or 8 times and have enjoyed the stay each time.I have recommended it to my family and friends.Nice place good price and location.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi 09streetbob, Thank you for recommending our hotel, and for being such a loyal guest to us and our brand. It brings such delight to know that we are your go-to hotel when in New Orleans. We hope to always welcome you back in your travels. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"new orleans"

5
08/04/2018

great place to stay walking distance to everything. Parking is expensive but something you have to put up with. room was great, small but good view and had all conveniences you will need. breakfast was nice and seemed to be well received by all the fellow travelers...

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi mceaster2, Thank you for your feedback.We are glad that our location was just what you needed, and that you enjoyed our yummy breakfast. We hope to see you again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great for a wknd trip"

4
03/04/2018

Location was perfect- could walk to anywhere in French quarter, and right on canal street. Beds were comfortable. Room layout was a little strange, but spacious. Bathroom was nice and modern. The ambiance of room was fun with exposed brick. Breakfast was average, but free. Parking was expensive, but what can you expect. I'd stay here again.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Gabe D, Thank you so much for your wonderful review and kind words. We are so happy to know that you had a great time during your stay. We would love to welcome you back sometime. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great value steps from the French Quarter"

5
31/03/2018

This is a beautiful hotel and it's just steps from the Canal street and the French Quarter. The breakfast is really good, but note that the breakfast area is small, so it's tough to navigate during the morning rush. Get down there early, and you're good. Rooms are really pretty, with large windows (exterior rooms). Elevator is fast and staff is super friendly. We used the valet service which saved us a lot of headaches trying to find suitable parking. Note - if you use GPS, most likely you'll be routed around the block and onto a side street next to the hotel. You can't turn right onto magazine street because it's one-way. I'd recommend this hotel to others for sure.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi mentzerjen, Thank you for your very insightful review. We are working to improve our breakfast space, and experience. Thank you for your concerns, and we are so happy you enjoyed your stay overall. We cant wait to welcome you back! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Much improved...great stay"

5
30/03/2018

We stayed here for the Sugar Bowl in 2014 and 2016 and the hotel was nice. The first stay was perfect but the second stay we had several issues. The hotel, however, handled it professionally and we ended up coming back as a guest with two complimentary nights in December and were treated great. The hotel has been undergoing renovation and looks nice. The free buffet was very good with made to order omelets We have been extremely impressed with the customer service, hotel and its amenities. We will definitely come back. Management was great! Thank you St. Christopher Hotel!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Tiger312, Thank you for taking the time to review our hotel. We are super excited that you were able to see all changes made after our renovation, we are glad that it is to your liking! We are glad you were able to try our freshly made omelets. Our staff works very hard to ensure all guest enjoy their stay. We hope to see you next time. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Perfect 1st Stay for New Orleans!"

5
30/03/2018

Despite some people's bad reviews we booked this hotel anyway for our first time in New Orleans. We could not have picked a better Hotel! First off, our plane landed at 8 am, well before 4:00 check in, however we went by the hotel anyways to see when our room might be ready, and the hotel concierge told us to try back between 12:00-1:00 to see if our room would be ready then. They also asked us if we would like them to hold our luggage for us while we went out for no charge. Wow, just wow. Most places do not offer that. We were so grateful! We came back at 12:30 optimistically hoping for our room to be ready and it was! 4 hours before check in, that is so great! We were happy already. Our room was clean, comfy and cute. We had a window and cute New Orleans artwork in our room with a brick accent wall. Only con to our room was the toilet being a little hard to flush, and the walls being thin to where I could wake in the middle of the night and hear phone conversations and talking through the walls, but this did not even upset us. Breakfast was great. Hot, good, and plenty of seating. This hotel location was PERFECT! Close to everything, a short 10 min walk to quarter, close to streetcar access and lots of shops nearby. We absolutely loved our stay here, and would stay here again. Staff was so friendly and greeted us every time we entered the hotel. If this is going to be your first trip to New Orleans pick this Hotel!! You wont regret it!! Thank you Best Western Plus St. Christopher for giving us a perfect first stay in New Orleans!!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi mallorym135, I loved reading this review! We appreciate the positive feedback. We are so overjoyed that you had such an incredible stay, and that our staff was able to accommodate you so greatly. We look forward to seeing you next time! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Stay far away"

1
28/03/2018

Horrible experience. No wireless internet for the 3 days we stayed. Tv was fuzzy the entire time. Called and they moved a cord but it still didn't fix the issue. Valet is expensive and you have to wait a long while before they attend to you. The Ac unit was messed up as well. Our family will never stay here again. The only positive, location.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Amanda O, Thank you for the feedback. I do apologize that the Wifi was not up to par. This is unfortunate that you had to deal with this situation. Please feel free to contact me direct so that we can discuss how we can better serve and accommodate. We strive for 100% guest satisfaction and can only achieve this by guest feedback. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great location Staff extremely courteous"

5
24/03/2018

Could not have had a better location; have 2 small dogs and they did just fine, albeit had to get creative about places to take them to potty; room very nice, clean; breakfast was wonderful; would definitely recommend this hotel

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi bubbaboyer, Thank you for taking the time to review our hotel! We are so pleased that you enjoyed your stay so much. Thank you for recommending us, and we hope to see you again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great, convenient location!"

5
20/03/2018

I will definitely stay here again. It is convenient to streetcars, Canal, and the French Quarter. The staff was friendly and very helpful. Breakfast is included to start the day. The staff recommended the VIP tour and it was absolutely one of the best tours I have ever taken.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Nanpow, Thank you for this awesome review. We are so pleased that you enjoyed your stay to the fullest in New Orleans. We cant wait for you to stay with us again! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hote

"Very helpful at reception desk"

5
18/03/2018

We are really unhappy by reservation be cancelled without telling us by booking.com, at that day, all the hotel near downtown all fully booked, fortunately Danielle Kerlec who is Revenue & Sales Manager working at front desk and help us call other hotels, finally help us to find a hotel not far from downtown, we are really appreciate, thanks Danielle!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Nancysunhaiyan, Thank you for your kind words. We are always happy to assist all of our guest in any ways that we can. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great hotel and location"

5
18/03/2018

A fantastic hotel with a great location and atmosphere. The rooms are tastefully decorated as is the whole hotel. The location was close to the French Quarter and Bourbon St. We thoroughly enjoyed the stay. The air conditioner was a little noisy

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Melanie A, We are so pleased that you are loving our finished product after the completion of our full hotel renovation. I have directed the air condition issue to our maintenance team, so this issue can be addressed. Thank you for taking the time to submit your review. We hope to see you again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Convenient location, historic building, gracious service"

5
17/03/2018

We found the hotel to be a great value for NOLA. Our king room was spacious (the bathroom was huge) and had a nice view of the river. Breakfast was great and all the staff were extremely friendly and helpful. It's right on the edge of the French Quarter - Jackson Square is about a 10-mnute walk. It's about 20-minute walk to the WWII museum.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Valued Guest, Thank you so much for the terrific review! Our staff prides themselves in providing A+ customer service. We are overjoyed that our staff has succeeded our goal in making sure our guest are comfortable throughout their whole stay. We are glad that our location was perfect for your visit. We cant wait to welcome you again for your next trip. See you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great location"

5
16/03/2018

I took my son down to New Orleans for spring break for a couple of days. The hotel was perfect for us and it's location was amazing. I do not like driving in town so I just asked the valet to take it and didn't get it back until then end of our trip. My son and I walked everywhere nothing was too far away for us. We did catch the trolley to get to the zoo one day but that's very cheap and runs constantly. The room we got didn't have a view but that's ok bc we weren't there very much anyways. The breakfast was very very good. They had cook to order omelets a couple days which was great and the other food was good too. Everyone working there from the front desk, valet, cooks and housekeeping all super friendly. I would stay again and recommend.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi kmcm84, Thank you so much for your awesome review. We always enjoy hearing that all of our staff is friendly and sincere to all of our guest.I am glad that you enjoyed the breakfast, and we are striving to improve our breakfast varieties. We hope you stay with us for your next visit. Danielle Kerlec 504-207-2926 Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"WOW - great changes"

5
15/03/2018

Great location close to Quarter, Garden District, River, Street Car, Super Dome, restaurants and everything. Great free hot breakfast with Omelet station, nice historic feel but very updated rooms with an original brick wall exposed in each room to add that New Orleans charm. Free internet! Would highly recommend for leisure and business travel.

"There is no parking here"

3
14/03/2018

This is the first hotel in the USA I have stayed at that has no parking. Be warned! They can provide parking at around $40 a day, which made me shorten my stay to a single night. I stayed in 1001. A nice clean room with great facilities that didn't include a working self closing door or adequate double glazing to cut the noise from the trains. The night we stayed the wifi was down... A disaster if you are working on the move. The guy on the front desk assured us at 5pm that it would only be an hour, he did the same at 7pm. It actually didn't come back on until past midnight! I took this up with the reception and they waived the car parking fees. The breakfast was disgusting. They have something called an omelet station that was producing nothing like a proper omelette... It was a strange, thin Spanish tortilla cooked on a griddle. Yuk. The sausages were cold and greasy, the bacon likewise. I settled for toast made in the slowest toaster on the planet. I took up the issue if the non working self closing room door with reception... wish I hadn't. The harassed woman working the front desk got into big big defence mode. How could she know tgat the door didn't close and self lock when you left the room? Easy, the cleaners would have told her, but clearly they didn't, and having encounter some in the lift as we headed out, I can see why... Big, bad attitude issues y'all, as they chewed gum and moaned. On my way out I was promised a discount for the door issue, as the harassed woman had calmed down a bit. Look, I don't blame the reception team, I blame the managers as they aren't doing a Best Western job.

"Watch your credit card charges!!"

3
12/03/2018

When I booked our room, I booked for my sister (and her husband) and myself (and husband). The room was nice and the breakfast was okay. This wasn't my problem, when I checked out I was charged for two nights. I questioned this and made sure that I wasn't charged for my sisters room too. The person at the front desk said she was sorry but she had pulled up a different room, and then proceeded to rerun my bill. The next bill was correct. Well when I received my credit card bill they had charged me for 2 rooms. We have been going back in forth with them for the last few days with no avail.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear vlipsie, Thank you for providing us your billing issue at check out. Please give me a call at your earliest convenience so I may resolve this issue for you. I look forward to hearing from you. Thank you for staying with us. Danielle Kerlec 504-207-2926 Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Honeymoon stop"

4
12/03/2018

Stopped in to stay the night after flying across the country. Just a walk or uber ride away from Bourbon Street and awesome food. Our shower wouldn't drain when we were getting ready in the morning but things happen. The rooms appear small but it's the norm down here. There's only two feet of leg room around the bed to the walls. Otherwise very clean and friendly staff.

"Working break in NORL"

4
11/03/2018

This was my third year visiting New Orleans for business. When I got the list of available hotels through for my stay, I reviewed them through Trip Advisor. I place myself reasonably near the convention centre, as this is where most of my meetings are based. However, it's also important to locate in an area which is safe and central to the city centre for evening activities. The hotel staff were very friendly at check in, and had my room card in hand and in the lift in no time. The room was well sized, with a good level of facilities and storage for hanging and storing clothes. It had been renovated recently, and the decor was quirky but nice and felt welcoming. There is no restaurant on site and only minimal breakfast facilities. Not a big lover of the minimalist breakfast, and the paper plates and plastic cutlery were also a little naff, but the coffee and pastry's were enough to fuel me. If you are there for Madi Gras as I was, then be prepared to be cut off from the hotel during the parades if you're in town. Ultimately the hotel served a purpose, was very well priced, in an ideal location, friendly staff and a comfortable room. So would I use this hotel again? It wouldn't be top of my list, but it will form part of my selection list with price playing part of that process.

"Nice place to stay, good location"

5
08/03/2018

Liked the interior brick walls. Location was very convenient to French quarter & Riverfront & street car. Nice to have breakfast ready in the morning & buffet made it quick. Surprise Friday & Saturday happy hour was nice. Friendly staff.

"Weekend Get Away"

5
06/03/2018

Great little boutique hotel off of Canal Street. Walking distance to the French Quarter, Decatur, Bourbon St and the business district. Great friendly & helpful staff! Would stay here again. The staff for the continental breakfast is great, 5 stars!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi sandiev1, Thank you for the 5 star review! We are delighted that you enjoyed everything about your stay. We cant wait to see you again! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"It delivers"

5
04/03/2018

No, it does not have a pool or room service But the rooms are excellent, without filthy carpets and with bathtub It has a pretty decent complementary breakfast And more important: all the staff is super nice

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Antonio E R, Thank you for all your compliments regarding our hotel! We just completed full renovation, so everything is brand new-from the nice wood styled porcelain flooring, all new decorative furniture, and wall decor. We hope to welcome you back soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Disappointing "

1
04/03/2018

Stayed here for 3 days. Check in was unfriendly i had to take my luggage as concierge just watched. Worst of all was the wake up calls, the second day I didn't get it , on the last day I had an international flight so I requested an early morning call and they assured me that I will get it if not someone will actually come an knock on the door, well it didn't happen. Luckily i had a taxi booked so that was my wake up call, could've have missed my flight. One really expects better service than this. One last complaint the air conditioning unit is very noisy. And there isn't much more to say.

"Quiet but central hotel in New Orleans"

4
03/03/2018

This hotel is tucked away just off Canal Street, one of the main roads, but is very handy for visiting all the main highlights of New Orleans - the French Quarter, the Garden area and the walkway along the Mississippi. The room was comfortable and quiet surprisingly as we were so close to the centre. There is a valet service for your car which isn't cheap but quite convenient and the staff on Reception were very helpful with maps and guidance for restaurants etc.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi elizabethmclaren60, Thank you for taking the time to review our hotel. We are defiantly in the perfect location for all guest to enjoy the city. Our staff loves giving recommendations to our guest in our fun city, there is so much to do and see. We will see you next time! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great stay at Best Western plus St Christopher Hotel- New Orelans"

5
28/02/2018

Stayed here Feb 2018-Staff was welcoming-helpful--loved our room-clean-quaint perfect for our needs-Continental breakfast in AM was well attended with staff maintaining cleanliness and replenished supply-walking distance to everywhere we wanted to visit--Price was great-felt safe!! Would highly recommend to stay!!

"Nice hotel and great location!"

5
21/02/2018

I just stayed there for four nights. The hotel was very clean and recently updated. Breakfast was included and very good with a variety of options. Caroline Smith, the Front Manager, was extremely helpful. She offered many several suggestions about the local attractions and gladly booked tours for us. Thanks for a great stay!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear 399diane, We were so excited to read this wonderful 5 star review. Thank you for your kind words regarding our hotel and our staff. We cant wait to welcome you back at the St. Christopher Hotel. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Nice hotel next to the French Quarter"

5
13/02/2018

I stayed there for a wedding and this hotel was very nice. It's just across the street from the main action of the French Quarter and had been recently updated. The room I stayed in was very nice as well; I loved the exposed brick wall! The staff was also a joy to talk to and pointed us out to some of the best restaurants in the area that weren't packed with tourists. The Ruby Slipper is also across the street and I would also highly making it a point to have brunch there as well. I would definitely stay here again.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Natasha429, Thank you for taking the time to submit your feedback. We are delighted that our location was just what you were hoping for to enjoy your vacation. There are so many yummy restaurants within walking distance, we are really in a perfect spot. We hope to welcome you back soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Nice hotel close to the action"

5
11/02/2018

This hotel was very nice and the staff was very helpful with where to go and what to see. They had excellent recommendation for cafe's and restaurants. they had a breakfast that was top notch with fresh made omelets every morning we were there.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Rod M, Thank you for this great review. Our staff prides themselves in offering top notch customer service, they are delighted that this did not go unnoticed. We are overjoyed that you were able to enjoy a freshly made omelet prepared by our chef. We hope to see you soon! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great Hotel"

5
09/02/2018

The hotel was great. The location was perfect and the breakfast in the morning was excellent. The staff was very nice and helpful and I liked that they had extra security on during Carnival. There was one incident when we were there, someone pulled the fire alarm so we all had to exit the hotel, but it was fairly quick and had nothing to do with the hotel staff. I would definitely stay there again.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi cangel1307, Thank you for choosing us to enjoy the Mardi Gras festivities. We are delighted that you have enjoyed our fresh deluxe breakfast. We hope to see you again next year! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Charming hotel next to the French Quarter"

5
05/02/2018

The hotel is old and quaint, but has been updated with nice bathrooms and furniture. Our room was very inexpensive for New Orleans but very comfortable. The breakfasts were included and in addition to the usual cereals, rolls, toast, coffee and juice they had hot eggs and some kind of breakfast meat and make your own pancakes. On the weekends, we got made-to-order omelettes that were very filling and fueled us up for a day of walking around the French Quarter. The staff were all very helpful and cheerful.

"GREAT STAY , GREAT LOCATION"

5
05/02/2018

Everything was great. In walking distance to all retail,drug stores,and restaurants. You donot need a car you can walk to everything. The staff was friendly and professional . The rooms where clean and beds comfortable.

"Great room and awesome staff"

5
04/02/2018

Rooms have recently been renovated and are quite charming. The staff is very friendly and helpful. Breakfast downstairs every morning at no additional cost. Rooms have all the necessary amenities. This is our second stay here. The first time they were still in the process of renovating. They've made great improvements. Can't beat this place for the price.

"Awesome "

5
31/01/2018

Rebecca was very welcoming. (even at 4am) Hot Breakfast was amazing.(Eggs, sausage, pancakes, all kinds of breads and pastries, cereals, juices and coffee, fruits, and oatmeal. Rooms were very clean, bed & towels were soft. Overall amazing, will be back.

"Exceeded all my expectations"

5
30/01/2018

I read the TripAdvisor reviews before booking, and I couldn't believe the positive comments, the location and the pricing in the Carnival Season for this property. I booked for 3 night, and I must say that the property exceeded my expectations in every area. 1. Staff was extremely friendly and helpful throughout the visit. You are greeted on your arrival, checked in efficiently and given thorough directions in the area. As well, you are welcomed back to the property each time you return, and staff is ever present in the public areas. 2. The room was beautifully renovated. Slick modern, brick walls, parquet floors, modern appointments, perfect for the business traveler with a nice desk and plenty of USB ports and electrical plugs. As well, the internet signal is strong and the speed is fast. 3. The breakfast exceeded what I get at Hampton Inns and Residence Inns. Full breakfast served along with an omelet bar on Saturday and Sunday. Beautifully laid out display with ample seating and even an overflow meeting room for those diners who arrive late. Community Coffee (a New Orleans favorite) served with a variety of breads, eggs, pancakes, fresh fruit, etc. The property manager was present on several days and she didn't hesitate to speak and engage with the guests. 4. The cleanliness of the room and bathroom was exceptional, and I was greeting by my room maid, Leora, on my arrival and she greeted me each day with a smile and question as to any needs that I might have in my room. I actually thought: "Could this be a Best Western?". Excellent property, excellent choice on my part, and superb job done by the management and staff. My compliments.

"Pluses and Minuses"

3
30/01/2018

Wonderful old historic hotel but small under-equipped rooms and lots of plumbing and guest noises make it hard to sleep comfortably. Includes a breakfast which is passable but not outstanding. Big plus is that it is close to but not in the French Quarter- makes it easier to escape the madness of that area when you want a break.

"Safety issue"

1
23/01/2018

My room door malfunctions and it doesn't automatically lock. I need to slam the door for it to shut properly. I mentioned that to the housekeeper who was working nearby and she acknowledged that it has been an issue. I made sure the door was locked property when I was leaving the room on the following morning. I came back 12 hours later to find out that the door was unlocked. The housekeeper had been in to clean the room and didn't lock the door properly. Luckily nothing was missing. I had work computer and phone. I informed the receptionist on duty right away. She apologized and would inform the manager. When I checked out the manager said she wasn't aware of my issue and apologized. I felt like nobody cared and the management neglected the fact the door locks have been comprised. The house keeper knows of the issue. They didn't mention it to the guests. It could have been worse if something was stolen from my room. In addition, the house keeper did not the room on the 2nd day. I called the receptionist but was told the housekeeper had already left for the day. They did clean the house on the 3rd day but didn't leave any new soap or shampoos even though we had used it all.

"Service was a little uneven but would stay here again"

4
22/01/2018

Like many hotels, some staff were excellent, some not. But the facility itself is immaculate. i was quite impressed at how clean and in good repair it was. We had a room in the front. It had a king bed which basically filled the room. There was a desk and a closet and a little chair in the corner. No room for more than one person to move at a time. But all very nice. Good location. Quiet. Coffee was ready early and free breakfast at 6:30. I would stay here again.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear CSSnowshoer, Thank you for taking the time to review our hotel. We have just completed renovation, so we are pleased that you have admired our upgrades. We are glad that you had enjoyed your stay and of course our fresh coffee and hot deluxe breakfast. Thanks for choosing to stay with us. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Husbands Birthday Weekend"

4
18/01/2018

After going back and forth between reviews of many hotels in the area, I decided on this place. No shuttle from the airport so we took an uber, roughly $30. We arrived way before check in on the weekend so it's understandable that the room wasn't ready. We were given breakfast coupons for the omelette station and were invited to eat the free breakfast. We left our bag with concierge. Breakfast was packed and the area is right off the elevator so it's pretty crammed. However, they had a large meeting room opened with tables and chairs for the overflow of people. It was awesome to sit away from the crowd. The omelette was good, made to order(only a Saturday/Sunday thing). They offered many types of breads, fruits, instant oatmeal, pancake machine, scrambled eggs, sausage patties, coffee, juice, pastries. We were there on Monday, once the omelette station was gone, breakfast was meh. On Monday after seeing what was offered we opted to check out The Ruby Slipper directly across the street. Yummmmmmy, but that's another review:) The hotel was in walking distance to everything! Harrahs(a block away), outlets( 5 minutes), trolly(5 minutes), French quarter( literally across Canal St), Burbon St(about 6-8 min), French Market( 10-15min).... CVS, Payless, and a lot of other stores right around the corner on Canal St. The hotel was clean and front desk was very helpful with suggestions on different places. The room was clean and the hot water was burning hot( no worries about it turning cold). Bathroom was super spacious. Room view was of a brick wall but that was just fine for us. There is a safe and a mini fridge in the room. We didn't have a microwave but hubby said there was one downstairs. Overall this was a really great first trip to NOLA!!! We will definitely be back and after walking around, this place was perfect and within proximity to everything.

"Great location and excellent staff"

5
17/01/2018

We stayed for 3 nights and from first stepping in to leaving - the staff could not have been nicer or more helpful. Rooms are very nice and clean - we were there during an atypical cold spell - near freezing - so we had an issue with the HVAC, but not to the point of being uncomfortable. Included omelet bar and breakfast station is a real plus and saves you time and money. Don't forget to ask for directions to Chuck's Sports Bar around the corner for the strongest and cheapest cocktails in the City.

"Great central location & staff"

5
16/01/2018

Family and I going to NOLA for the first time wanted reasonable priced hotel within walking distance to French Quarter and other sites, as we were flying in and ubering to hotel. This hotel met and exceeded our expectations. Honesty, the staff made this hotel a 5 star in my book. Always greeting us the minute we walked into the door, asking us how our stay was daily and providing information, tour bookings and any extra things we needed. Hotel was clean, omelette station on weekend was so appreciated and there is the famous Ruby Slipper across the street if you wanted to spend money on breakfast. My kids loved the complimentary popcorn in the evenings. I was happy with the space in our room for 2 adults and 2 kids. My mother who is a senior had no problems walking into French quarter from this hotel. Hop on hop off bus stop # 6 is less than a block away!I would definitely stay here again and would recommend to all friends and family! Thanks to the staff during our long weekend stay 1/12-1/15:)

"Location in the heart of New Orleans, beautifully renovated"

4
13/01/2018

Location on the corner of Canal Street and Magazine Street. Cross the street and you're in the French Quarter and other venues also very walkable (Bourbon Street, Superdome Benz Stadium, quay, etc). The hotel itself has character, beautiful renovation. Breakfast included with omelet on Sundays. You're in the heart of N.O. so not a budgetprice but nevertheless reasonable. On top of the roomprice you pay an additional fee for the (valet)parking (but that s very much the same for all similar hotels in the center of N.O.)

"Excellent Stay in New Orleans"

5
09/01/2018

I have very high standards and it is VERY rare to find a hotel that is above and beyond my expectations. This hotel is very reasonably priced and is decorated beautifully. I am a visual person, and really liked the style of this hotel. It did not feel like a chain, but more of a boutique hotel. It was very stylish and clean. The people that worked here (especially in the kitchen area) were above and beyond amazing. I wish the Best Western Chain had more hotels like this. I would devote my stays to them if they did.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi B9760IOrebeccah, Thank you for taking the time to share your wonderful review. We actually have just completed full renovation of the hotel. It gives us great pleasure that our guest are loving all the amazing changes and updates. Thank you for your kinds words about our staff, they really pride themselves in providing top notch hospitality. We cannot wait to have you come back again. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Christmas road trip from Ca."

5
09/01/2018

Loved the location and affordability. My son and I went on a Christmas road trip with 3 little dogs. We had a blast. Staff is awesome. Being able to bring our pups was great. I would stay here again many times over. I valet my car and never drove it once. There's no parking at this BW and car must be valet since it is in the French quarter. Don't listen to the negative reviews. I read them but some people expect too much and just cannot be pleased. This BW is worth every penny.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi billmE8473AI, I loved reading this amazing review! It is wonderful to know that our staff was so welcoming to you and that you found our facilities to be just what you needed. We're glad that we made a great impression and hope to welcome you back again soon. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great Location"

5
08/01/2018

Loved that this hotel was pet friendly and that it was an easy walk to the French Quarter. It was clean and quiet, and the staff was lovely. The complimentary breakfast was great. Two thumbs up for the omelette chef!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Allie K, Thank you for your kind words complimenting our hotel. We are glad to know our guest love that we are walking distance to the French Quarter, restaurants, and shops. We are delighted that you were able to enjoy a yummy omelet on the weekend made freshly by our chef. We truly do hope that you will come back again and enjoy some more time with us! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"New Years Eve"

5
06/01/2018

Great Hotel, excellent staff. We took a little get away to New Orleans for NYE. Loved staying at the St Christopher , everything looked new and fresh , and the staff was extremely nice and helpful. It is very conveniently located to the Quarter, Aquarium and Jackson Square. Great value for the price, we wi definitely stay there again!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Mike R, Thank you for choosing to come and stay with us and for taking your time to give us this great review! We are so pleased that you had an amazing stay. We hope to welcome you back again the next time you are in our area. Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Great service, nice hotel"

4
05/01/2018

I found the service to be superior! What a great group working the lobby...even had our room ready at 11 am. Everyone met us with smiles. The property appears to have been recently renovated, yet keeping the New Orleans feel. The lobby is quaint and has the NOLA charm. The room was a king, a tad small, but with great NOLA charm, such as brick walls and wood floors. The bathroom was very spacious with hot water on a very cold busy morning. My recommend is to stay if the price is less than what you find in the heart of the Quarter, of the Quarter is your primary reason for visiting...although the location is easily walkable, I will stay again if price accordingly...which it was in this stay

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Hi Fretboard, Thank you for taking the time to write your review. We are overjoyed that we have provided you such a superior stay! We are recently renovated, so we are loving all the great feedback from our guest. If you are ever in the area again, please come back to visit us! Danielle Kerlec Revenue & Sales Manager Best Western Plus St. Christopher Hotel

"Not recommended"

1
04/01/2018

Awful customer service. They truly do not care and it shows. Our room was not ready at the normal check in time. We waited well over an hour in an ice cold lobby with no concessions offered by the staff. If not for the good location, I can't see why anyone would ever return. Positive point: Breakfast coffee was quite good.

"Ideally located, priced right"

5
03/01/2018

The St. Christopher is located one block from Canal street. Everything downtown is in walking distance - Harrah's Casino, Riverwalk Outlet Mall, Canal Place Mall, River cruise, Cafe du Monde and all of the French Quarter. It's even within walking distance of the Superdome. The staff was friendly and informative; the breakfast was a step above the usual continental with pancakes and omelette. There's a very good restaurant directly across the street. This hotel is truly ideally located and priced right. On my return to the city I will book this hotel.

"Unbelievable Employees"

5
03/01/2018

We had 10 people in our group for New Years and Sugar Bowl game. Everyone in the group was so impressed with the hotel and its staff. The people that work here are so nice and friendly you will be sad when it's time to leave. It's was like we were leaving friends behind, not someone that was being paid to be nice to you. I feel that God must really be smiling on everyone that works there.

"Excellent Choice in the French Quarter"

5
02/01/2018

The Best Western St. Christoper met or exceeded all of our expectations and was a great place to stay during our recent visit to New Orleans for the New Year. I would strongly recommend it to anyone traveling with or without pets.

"Great Location, Nice Staff"

4
02/01/2018

The location of the hotel is just off Canal Street and only a few steps from the French Quarter. We found the room a bit smaller than an average room, but loved the look of the room and the exposed brick. The room (701) was relatively quiet through the entire stay, though we did here staff go in and out of the storage room next door a few times each morning. It wasn't an issue. The staff was always courteous and helpful. The valet usually took about 10-15 mins, though they do tell you to expect to wait up to 30 mins. Overall we enjoyed our stay and would certainly return. The only issues were: The tub faucet ran at a trickle when shut down as tight as we could get it. It did not create any noise, but is a plumbing issue that the hotel should look into. The toilet handle wouldn't completely return to the up position, so you had to lift it after flushing or the toilet would run constantly.

"Best western St. Christopher New Orleans"

5
28/12/2017

The Bestwestern St. Christopher was one of the best hotels I've stayed at in my last ten years of traveling. Being retired military and on a budget, we really don't travel that often but when we do it's always good to find a great hotel. Courteous staff, very clean rooms and walking distance to Harrahs casino and Daisy Dukes restaurant. Highly highly recommend!!!!

"Great NOLA Experience"

5
26/12/2017

Excellent location for this hotel. Close enough to the action of the French Quarter but just far enough away to not be disturbed by the noise of the night life. Beds are a little hard but comfortable enough. Bathrooms were great and tubs were large. Other reviews said rooms were small but my room was quite large. Be sure to request a window when you book. The Ruby Slipper restaurant is right across the street and is an excellent place for breakfast. Be prepared to listen to many different people trying to sell you on tours with "their" company. There are salesmen trying to do timeshare deals as well as local tours. The hotel is located on a corner so lots of people so the salesmen will naturally flock. There is an ATM outside the hotel if you need cash. Be aware that security deposit and valet parking charges will be a hold on your card until after you check out, and the security deposit will not be released for 3-7 business days after you check out. Our overall stay was fantastic. Would stay here again and would recommend to anyone looking for a great location in NOLA.

"Great stay! Parking Tips below!"

4
24/12/2017

Great location. Only took us ten minutes to get to the heart of the french quarter. We really liked our room. It was clean and a decent size and modern. The bed was really soft. The breakfast was great with lots of variety and I really appreciated the hot eggs, sausage and pancakes. Breakfast had nice long hours 6:30 to 9:30. The only thing I did not like (and is true of all hotels is the absolutely ridiculous parking fees. It was $32 a night and only until 4pm the next day.) You can park for free in the garden district almost anywhere in the neighborhood and take the trolley right back to the hotel after you drop off your bag. We saved a lot of money this way. You can also park at meters for free after 7pm and until 8am the next day and then you can move your car to the park and ride that is .8 miles away or to any of the lots with early bird specials.

"Dave j"

5
23/12/2017

Dave j at the front desk was the best...really helped my husband and me with getting around The city and finding everything we wanted to do...his cheerful and courteous manners Made our visit so much more enjoyable.

"Loved this hotel"

5
22/12/2017

Hotel was great value for its location. It was in walking distance to French Quarter, river paddle boat & streetcars. Loved my room; exposed brick, large widows & cool decor. I went to New Orleans with a friend & everyone we encountered from the front desk to housekeeping were helpful & made us feel welcome. We would definitely stay there again!!

"Boutique style hotel near the French Quarter"

5
16/12/2017

Like the three bears, not too big, not too small, just right. Reasonable rates close to all the tourist attractions and a place to rest in peace and quite between the excitement of a New Orleans French Quarter getaway.

"Great stay!"

5
16/12/2017

Location, price, service, comfort- it's the best. I'll be back. Parking costs less than near by. Valet guys were awesome. Omelette station was perfect. Beautiful hotel with New Orleans charm. I've stayed at more expensive hotels very close to this one and I'm sold on Best Western Plus St. Christopher Hotel.

"Mildew and Unprofessional Service"

1
15/12/2017

Mildew smell in the room was pungent and valet made us wait outside with a cart full of luggage for 45 min. While we ran for the car before we left our room. The sales manager at the front desk lied to my face and after asking her to please think carefully what she was saying stood her ground and didn't even apologize. It was extremely unprofessional and infuriating

"Good Times New Orleans"

5
15/12/2017

The Best Western Plus St Christopher Hotel, New Orleans is a great place to stay. The room was clean and the bed was very comfortable. The hotel was very appealing and it felt like a four star hotel. The breakfast was one of the best I have had at a hotel. It is worth staying here. Just across the street from the French Quarter. It was worth the stay.

"not enough for your money"

3
11/12/2017

The stay was OK. Beds are a bit small for two adults, tubs are a little stained especially the ones that are a Jacuzzi style, the rooms are small too, especially for 4 adults. I guess its hard to match coming from spending a night at Harrahs.

"Vacation "

5
11/12/2017

Great hotel. Rooms not huge, but very nice and comfortable. Continental breakfast is awesome. Omlettes on weekends. Staff is the best. Dave is the man. Went out of his way to take care of us. Ariel was also very good. Kitchen staff Rhea and Bella were great. A great location within walking district to French Quarter, business district and warehouse arts district. I would highly recommend this hotel for a great stay.

"Great location"

5
08/12/2017

Best Western Plus St. Christopher was in a terrific central location. Very friendly and helpful staff. We were able to check in as soon as we arrived even though we arrived hours earlier than the normal check in time. Clean rooms with character. We had a nice size suite. Group of 8 ladies had a fun trip to NOLA. Would stay again.

"Best dog-friendly place I've ever been"

5
05/12/2017

This place was very upscale, had amazing staff, gave me an unbelievable rate, and had no extra charge for my dog. The entire staff was wonderful. I cannot gush enough about this place. It is technically just outside of The French Quarter, making it a little quieter to stay at, which is nice.

"You won't regret your stay here!!"

5
05/12/2017

Great location.. just blocks away from everything. The staff is so helpful and kind. Loved the complimentary breakfast! The rooms had just enough space for 2 adults. Loved the decor and the brick walls. I would stay here again in hot minute.

"GREAT LOCATION!"

5
04/12/2017

This hotel was in a great location. The staff was very helpful from check in to check out. They helped us schedule tours as well as arrange buses. Recommendations of quality restaurants was also very helpful. The breakfast each morning was well above our expectations with a wide variety to chose from. The omelettes made to order on the weekend were a much appreciated treat. Whenever we left or came back we were always greeted with a cheerful smile and comment. Our room was always clean and supplied for our needs. Although we blindly chose this location we were very pleased with our selection. We would highly recommend this hotel to any of our friends that were planning to visit this area.

"Wonderful experience"

4
04/12/2017

Hotel staff is very friendly and helpful. Location is in the middle of canal street. Wasnt too much noise at night. There is construction going on across the street. Hotel is small and quiet which was nice. We had an issue with our A.C. but they fixed it in about 5min. Breakfast is great too.

"Very cozy, modern and comfortable--Close to French Quarter"

5
04/12/2017

This hotel is quite nice, with little historic rooms, perfect for a lone traveler or couple. It's newly-renovated with hardwood floors and modern amenities. It's next to a little grocery, which was wonderful, and has a nice hot breakfast with a wide array of options, including gluten-free and dairy-free foods. It is just a couple of blocks to the French Quarter, the Riverwalk mall, and the convention center. There were plenty of things to do, and places to eat. I enjoyed my stay very much.

"Superb!"

5
29/11/2017

This hotel is cozy, friendly, and helpful. The staff always greets you wherever you are, but also seem to know when to just let you be. Cleanliness is guaranteed, and the continental breakfast is good with many options. The breakfast workers run a pretty tight ship keeping things stocked and clean. And, of course, the prices here are super fair, especially for being less than a 10 minute walk from the French Quarter.

"These guys are the best"

5
29/11/2017

Very friendly, great breakfast, clean rooms. The rooms are very quiet. I would recommend this place to anyone who wants to be near the french quarter.My thanks for all your professionalisam goes out to the staff

"Excellent service"

5
28/11/2017

Best Western staff was the best. If you need anything, they were on it. I have been to a lot of hotel but Best Western was second to none. If you want professional service, contact Best Western. You will be satisfied.

"Don't Use Valet"

2
28/11/2017

Terrible Valet Service - Valet took 1.5 hours to retrive car due to lack of communication with front desk. Valet lost or left one of our bags. The hotel did not offer to send it to us. Terrible breakfast - everything was gross, except the pancakes.

"Pleasant Hotel"

5
27/11/2017

We were very pleased with our stay. The location was good and easy to get around from. I can't say enough about the service in all areas. Everyone was very friendly and helpful. We were offered an inside room but were moved to an outside room upon request. It was lucky because the weekend was fully booked.I great hotel at a reasonable rate.

"One of the nicest best westerns I've been in"

5
21/11/2017

Very nice and clean motel, staff was very nice and friendly, centrally located to all the places we wanted to go visit. I would most definitely stay in this motel on my next visit and recommend that any of my friends stay there as well.

"As good or better then the rest"

5
21/11/2017

Six visits to New Orleans over six months. Two of the stays were in high end hotels. This Best Western is every bit as nice for less money. The location is great, and staff is amazing! They go out of there way to make your stay special.

"Good location"

3
21/11/2017

Easy walking distance to French quarters and Canal Street. Friendly staff and functional valet parking. Breakfast was disappointing. No cold cuts, fruits, fresh bread etc. Ice machine (?) or other made an interrupting noise through the night.

"Odd Room and Valet is not worth the price"

2
20/11/2017

Room was an odd shape with no window and a post in the middle of the bedroom. A/C was not working when we got there and it took over an hour and 15 minutes to get our car from the valet. During our wait for our car, only 3 cars were brought around for waiting guests.

"Celebrating friends"

4
20/11/2017

Stayed Saturday -Monday. Enjoyed a Sunday Saints game. Eddie Jorge was a welcoming sight as our valet. Everyone was very nice and very patient. The ladies at the front desk had to deal with an issue and were very patient with guest and apologetic to us. The rooms, as with any historic building in New Orleans, are not sound proof . So light sleepers won't get much rest. We had a queen size bed and a smaller room than our friends but we were comfortable. The pillows were a little too firm. The shampoo and conditioner smelled like a wet dog. There is a safe and a mini fridge available so that was nice to have. Everything was very clean and accommodating. Continental Breakfast was a hit, too. Convenient to the French Quarter without being directly in the quarter. .8 miles from the superdome. So we were able to walk everywhere. Will consider this one again.

"Great hotel"

5
16/11/2017

Nice experience at this hotel while visiting NOLA. Clean and safe. Large and very confortable rooms. Location is great if you want to explore the French Quarter. Breakfast is good with many healthy options.

"Mr and mrs"

4
14/11/2017

Spent four night at inn with another couple. No complaints, rooms were clean and modern. Breakfast was typical, basic food and great coffee. Service was great, every request quickly handles with a smile. Convenient to transportation and within walking distance to local sites.

"St. Christopher on Magazine Street"

5
13/11/2017

The St. Christopher Hotel is an awesome hotel. It is conveniently located to all New Orleans popular attractions. An easy walk to everything. I especially enjoyed that St. Christopher is located directly across the street from The Ruby Slipper (my favorite breakfast joint). The hotel is clean. Staff are kind, courteous and very friendly. Rooms are clean with updated modern finishes. Although, it would be great if the bathroom had a bit more counter space. Overall, a great place to stay and I will stay at St. Christopher again.

"Second time stay"

4
09/11/2017

I first stayed at this hotel in 2014 in a double room. This stay in 2017 was much better in that I had a king bed room and it had a window which lightened the room more than the double room. Plus this hotel has gone through a remodeling. The carpeting has been replaced with laminated floors which are easier to clean. The bathroom has been redone with new fixtures and there was lots of hot water. The improvement that I felt was the best was the breakfast area. There was more room and the layout was better. The fountain near the breakfast room was a nice touch also. Hot coffee was available throughout the day. This hotel is across from Canal Street and Decatur and easily accessible to the French Quarter, Jackson Square, Harrah's Casino. The trolley runs along Canal and with appropriate changes to other trolleys one can access the many of the attractions nearby. Basically, the trolley will get you there and save a lot of walking. Check in and out was great. The hotel arranged for a cab back to the airport with no problem. The personnel at the hotel, all of them, are very, very helpful and make you glad this was your choice, The rooms are not overly large but comfortable and very clean. The bedding and towels were very nice. Slept well with little street noise although our room faced Magazine Street. Breakfast is 6:30 to 9:30 as I recall and is the fairly standard breakfast items with eggs, bacon or sausage, muffins, breads, fruit, oatmeal, etc. The breakfast staff does an excellent job of handling breakfast. Wi-fi was very good during my stay as well as TV reception. We arrived and left via airport taxi so I cannot speak as to parking but it appeared to be very limited at best. Valet parking might be the best or only option. Suggest that you check first with the hotel if arriving by car.

"Outstanding Hotel in a Perfect Location"

5
09/11/2017

Only one block from Canal Street in New Orleans's French Quarter, this was an outstding hotel in which to stay. The people were friendly and helpful, the hotel very clean and well maintained, and the rates very reasonable. Without a doubt, I'd stay again and will be happy to recommend it to any of my friends.

"Awesome Hotel"

5
07/11/2017

I've been a Best Western rewards members for 8 years. My stay is always fantastic. The staff at each location I've stayed at are always extremely friendly, caring & professional. Breakfast is always fresh and delicious!

"Great hotel, lousy parking"

4
07/11/2017

Only valet parking available and there's no place to dropoff/pickup. Had to circle the block three times before I could check in. 30 minutes to retrieve vehicle on check out. $36 per night, plus tax, for parking.

"A great option for staying in New Orleans"

4
07/11/2017

Very good location, near attractions: few blacks aside Bourbon street and French market, half a block aside Canal street. Good balance between service and cost. People is nice and warm, rooms are clean and with good space. Internet works fine

"Meh"

3
02/11/2017

Wasn't very bad but there are better hotels I would much rather have stayed in. This one has no view whatsoever of anything out the window. They couldn't assign me a room until check in even though I paid way in advance. That part alone is just pathetic. The room was clean, the bed was iffy clean, the hotel was quiet and I slept like a baby. Thank god I set my own alarm because I didn't hear the wake up call and they never bothered calling back. Would have missed my plane had I trusted the wake up call to wake me up.

"Excellent hotel!"

5
30/10/2017

Location was great, staff was exceptional, and rooms were clean and renovated. The complimentary breakfast made our stay easy, not having to rush to check out and grab breakfast. Highly recommend! It was perfect for our family of five.

"Parking Prices"

4
29/10/2017

The hotel is nice and is in a good location. The bath tub had red/rust stuff and I told the front desk and she will get someone to look at it. But when I saw the hotel had Parking, but once we got here. The Parking is NOT FREE, it's $31.00 + Taxes & Fee's. The room is clean and we had a nice view of a tree!

"Great location"

5
28/10/2017

This hotel is in a great location. The staff was great. The hotel was very clean, the beds were very comfortable and everything is up to date,very pretty. I love the exposed brick wall and the historical feeling of it. So glad we picked this one. We ate breakfast one day, it was good but wish they had bacon. Thanks to the staff for making our experience great.

"Great Hotel"

5
28/10/2017

Great hotel in a great location. We could easily walk to French Quarter and it was a great location for shopping, dining, etc. Breakfast was very good and all the staff we encountered were very friendly and helpful. I would definitely recommend this hotel to others and would stay there again.

"Great Value for the Money"

5
26/10/2017

The rooms were very well appointed and clean, with lots of French Quarter charm like the very old exposed brick walls in the room. A full hot breakfast is provided in a cafe area on the ground floor, and freshly brewed coffee throughout the day. Steps away from Canal St. and the French Quarter.

"New Orleans"

4
26/10/2017

Overall, the staff was extremely friendly from the front desk receptionist to the valets, the service personnel during breakfast and the service staff in the halls. The location of the property was very good with easy access to the main attractions on New Orleans.

"Great Customer Service"

4
26/10/2017

While on a road trip I called a few different hotels along Canal St, this one seemed to have the best price, even with parking included (came out to around 35$ with tax included for one night, but honestly you won't find anything much cheaper). Staff was super helpful along every step of the process of checking in and checking out. Room was clean, bed was comfortable, and location was prime to walk around while still feeling safe as someone unfamiliar to the area. We only stayed for about 12 hours but it was definitely worth it. Waking up to the sun rising over the river was the cherry on top.

"Disappointed!"

2
25/10/2017

The valet drop off was poorly marked, and service was poor at best. The room was very small and the window looked at another building, lots of trash out side the window and window looked like it hadn't been cleaned in a long time. Guest reading materials in room soaked and pages stuck together. Worst Hotel stay ever had.

"Very Nice and User Friendly"

5
25/10/2017

Everything about this hotel is really user friendly and therefore the stay here was absolutely great! First of all it is located just across the Canal Street from the French Quarter so you're sort of next to all the major happenings in NOLA yet not in the middle of the crowd. We were there at Halloween time so there was really a lot going on across the entire city, including the hotel. Our family room was excellent, very spacious and quiet and the brick-walls inside give a lovely colonial sentiment. The breakfast is very good and the staff extremely friendy. Hopefully we'll be back to NOLA soon when we definitely intend to stay here again.

"" Good hotel, very good location""

4
19/10/2017

Near the French Quarter and Canal Avenue, the 2nd WW Museum, the River Outlet and many points of interest. You don't need to take car any moment.The rooms are confortable and clean, the breakfast's very good and the staff is friendly. I'll be back, for sure !

"Great Location, reasonably priced"

4
18/10/2017

We wanted to stay near the French Quarter but out of the noise. This hotel was perfect for us. The staff was very friendly and made a point to say hello every time we came back into the hotel. My only complaint was the lack of a mirror in the hotel room itself. The only mirrors were in the bathroom.

"Great Location"

4
18/10/2017

Small hotel - convenient to everything. I had a king room - it was on the small side but perfect for 1 person. The bathroom was roomy except for the toilet and vanity being so close to each other and the toilet paper holder was on the side of the vanity so since I am a plus size lady, I had to remove the toilet paper from the holder to use it. The sink also drained very slowly. But otherwise the room was comfortable. The breakfast was good too. I would definitely recommend this hotel.

"New Orleans"

5
18/10/2017

Best Western is the Best in New Orleans! Perfectly located to walk everywhere, Bourbon St, French Quarter, WWII Museum or catch a ride on the Trolley. The staff were fantastic and very friendly and rooms are very clean and comfortable. We'll be back!

"Business Trip Review"

4
17/10/2017

Great location, wonderful staff. Highly recommend if you want to be within walking distance of everything you need. The staff were some of the nicest I have experienced in a long time and went out of their way to make sure you were taken care of.

"Close to the quarter!!"

5
12/10/2017

Beautiful room, attentive staff and great breakfast!! Only problem was the ice machine was out of order on one floor and the vending machine on the other, so I had to go to several floors to find ice and a coke.

"My stay in New Orleans"

5
12/10/2017

Hotel and accommodations were fine. Staff was friendly but my bill was not accurate and can't get a call back to explain or fix. I have called twice and left time and date of call, still with no return call or email.

"Very Nice Hotel"

5
12/10/2017

The rooms were very clean and the staff was friendly! When checking in the staff was very helpful getting coupons for the businesses in the area and also suggesting places to go. I was pleased with the location and the amount of things to do around the hotel with in walking distance. I would stay again!

"Friendly and Helpful"

5
12/10/2017

What a nice hotel, centrally located half a block off Canal Street. The staff were exceptional in their readiness to help with excursions, transportation, etc. Lots of character with brick walls. Very warm and welcoming. Very good for a solo traveler.

"New Orleans visit"

4
10/10/2017

We had a very nice stay! Wonderful remodeled rooms keeping the old style brick interior. Great breakfast with a huge variety of choices to please everyone. Perfect location within walking distance to all attractions. Would definitely stay there again.

"Great Hotel"

5
05/10/2017

The hotel was great! Nice staff, nice rooms, good price and great location!! I liked how the rooms were very "New Orleans" with the art work and brick walls. Valet parking was less expensive than other places and the car came quickly when requested! We will be back!!

"Nice hotel and centrally located"

4
04/10/2017

Worth every penny, excellent location and friendly staff. The rooms are very unique, and the lobby is beautiful. This hotel is within walking distance to entertainment and shopping. There are lots of things to do.

"A Perfect Choice"

5
04/10/2017

Perfect location; a block off Canal St and a short walk to the French Quarter, Casino and Riverwalk. The staff was professional, helpful and attentive. There was some interior work being done in the lobby, but the workers were respectful of the guests and when they finished in the evening, everything was put away. The complimentary breakfast was satisfying with many choices; eggs, sausage, yogurt, oatmeal, pancakes, muffins, rolls, fresh fruit, various coffees and teas. We had a car and the cost to park was more than we expected, but the service was quick and all valets were very helpful getting my father in and out of the car. The hotel is pet friendly and our first night there the dog in the room next door barked continuously when it's owner was not in the room. Luckily they checked out the next day. We've been to New Orleans many times, but will definitely consider staying here again.

"Great Location and a Good Value"

5
04/10/2017

First stay at this hotel and I would return again. Clean comfortable rooms and great bedding. The free breakfast wasn't bad either. Parking is Valet only but I put my car in Harrah's garage as they comp me my parking. Overall a good experience and I will stay here again.

"Great Location"

5
02/10/2017

Great location! Within walking distance to all of the places I wanted to visit while staying! Breakfast was great too. They had a huge selection of food to choose from and it was included with the hotel reservation cost.

"Beautiful"

4
25/09/2017

This hotel and staff are always kind a courteous. The only problem was a ticket received during checkin and long wait for car return at end of stay. Valet said they would take care of ticket. The rooms are beautifully decorated, the beds are comfy. The location is amazing.

"Shop Around For A BETTER Property"

2
25/09/2017

No Wi-Fi was working for our stay, A/C unit cycled on & off, poor water pressure, TV Remote did NOT work at all. Stayed 2 nights at the TOTAL nightly rate of $200.96, More attractive properties are available in this area for the money we feel.

"My stay"

4
24/09/2017

The location is just great, close to the French Quarter, which is great. The location while close to Canal Street is very quiet. Restaurants, shopping, the convention center, river and other activities are close by. The hotel appears to have been built for some other purpose but has been remodeled for a nice hotel.

"Cosy and close to everything!"

5
24/09/2017

Very clean, cosy but spacious rooms, very nice staff. Was being refreshed during my stay. All the employees were professional, friendly, and helpful. Could use a bigger sign! I would stay there again.

"Best Western New Orleans central hotel"

5
21/09/2017

We stayed there for 5 nights after a trip to Houston was cancelled. We were there around time of Hurricane Irma so a lot of people had come to stay from Florida. They had bought their children and dogs. The staff were excellent and the hotel was very easygoing with excellent breakfast. It is central location and not too far from Bourbon St in the French Quarter in a more peaceful location

"Short visit to New Orleans"

5
21/09/2017

My husband and I wanted to take a ride on a PT Boat (through the WW11 Museum), so booked the Best Western through Amtrak. Very convenient location to French Quarter and Casino. For such an old building, it is very comfortable.

"not a good stay"

2
19/09/2017

The room was ok but very small, but the employees were not friendly at all....they were painting at the front desk and the ice machines didnt work kinda spooky to be honest. They didnt offer any way of parking. I wouldnt stay here ever again.

"Burlesque Festival in New Orleans"

4
19/09/2017

Staff very pleasant, knowledgeable and accommodating. Hotel located within walking distance of French Quarter and other places. King room was small but updated nicely with a large bathroom. Inclusion of breakfast is a plus. Cost of having to park your vehicle off location is costly per day.

"Excellent position, reasonable price, kind staff, clean and peaceful!"

5
19/09/2017

Excellent position, short walk from everywhere downtown N.O., reasonable price for a clean, quiet and large room, nice staff and a very gooood breakfast! Just sad the b'fast room was too small to accommodate all customers comfortable.

"Friday night stay"

4
14/09/2017

very pleased with the hotel and the price of our upgraded room. the décor was very modern and tasteful. the hotel is currently undergoing reno, but it did not interfere with our stay. staff was very friendly and helpful.

"21st Birthday"

5
14/09/2017

I have traveled to every state in the US and stayed at a lot of different hotels but this was by far the kindest, friendliest, most helpful staff I have EVER come across! 10/10 would stay here again and recommend to everyone!

"Definitely a "pet friendly" hotel."

4
13/09/2017

We evacuated from FL during Irma and chose this hotel because we had 3 small dogs. The staff was very accommodating, and compassionate as we were extremely stressed. The room was good size and very pet friendly. It was a positive overall experience considering the circumstances and would stay there again when we visit New Orleans.

"Very nice"

5
08/09/2017

Modern and had a great location . The hotel was very clean, and comfortable . Inside the rooms you could not hear any outside noise. The staff was very nice as well. The breakfast was good and satisfying, with a good selection.

"Amazing Hotel"

5
06/09/2017

This hotel was amazing. The hotel decor was beautiful. Location was great. Front desk staff and valet staff was amazing. The only problem was parking. We had to pay for parking and valet wasn't cheap.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear 113aamirr, We are overjoyed that you had such a great stay. Our staff really takes pride in providing A+ customer service to all guest. We do offer valet parking for our guest for a fee, we know how difficult it may be to find parking so we do offer this as a courtesy. Next time your in New Orleans, we hope you come back to see us! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Great Stay"

4
03/09/2017

All the employees were very helpful. Ariel at the front desk was very knowledgeable. She went out of her way to make us feel welcome. The room was clean and the decor was very nice. The bed was comfortable. The continental breakfast was good and warm. We will defiantly come back again.

"Birthday Stay"

4
01/09/2017

We stayed two days for a birthday weekend for the wife. The staff was very courteous and helpful. Even though the hotel was going through a renovation, we enjoyed our stay. They even assisted in getting us uber rides around the quarters. We think the hotel is very centrally located for excursions.

"Great Stay"

5
28/08/2017

We had a wonderful time in New Orleans and this was a great hotel for us. It is convenient to the French Quarter and easy to find. The staff was friendly, the rooms were clean, the beds comfortable, and breakfast was good. We will definitely be returning to this hotel.

"Good value stay and breakfast, parking nearby"

4
25/08/2017

We booked a room here based on a great price offer, possibly because there was some renovation going on in the hotel. But this did not affect the room and it was fine, clean and spacious. Also the breakfast was good although the space for it is rather limited so some peopole had to wait for a table. The only downside was that the hotel offered parking at a very high price but luckily there's plenty of cheaper public parkings nearby, one of them just steps away, and they can be booked online.

"Wonderful Location and Room"

5
23/08/2017

Located just off the French Quarter, for the quality of the room I would expect to pay much more than I did. The room was tastefully decorated with wood floors and exposed brick walls. The beds were comfortable, the bathroom was spacious and the room was clean and in good repair. Definitely a recommendation to anyone looking for a cozy room at a great price.

"rip off"

2
22/08/2017

Wish I would of picked a different hotel. pictues of rooms on website are false they are nothing like the pictures fake windows decor was cheap and breakfast area too small food was crap. We were glad we were only staying one night. It would be worth the extra money to stay somewhere nice. Make sure you get reciepts when paying in cash or they will have no record of your payment. Even talking to the superviser was a waste of time.

"Great location, shocking cost"

3
19/08/2017

Loved the room and location, would rate them much higher except that the cost ($170) based upon the statement I received upon check -in and the actual cost upon checkout ($289) almost doubled without much difference in items listed on the two statements

"Good stay"

4
16/08/2017

Very friendly staff, clean room. Hotel in good promixity to everything in French Quarter. Other than construction due to renovations, it was relatively quiet and no rowdy guests. Nice breakfast, and overall good stay. Would definitely recommend to others and more than likely stay again.

"Just a place to stay"

2
11/08/2017

The staff was adequate but only did what was expected of them. The breatfast presentation was nice however, the attendant never spoke to me nor asked if everything was fine. The hotel itself needs renovating in a big way especially the bathrooms..

"It wasn't as good as we had hoped."

3
09/08/2017

We stayed here for two nights in July on a family holiday. The staff are lovely, polite and friendly. There is renovation work being completed at present. There is minimal disruption to clients in my opinion (we saw the construction workers in lifts and some sinks that we assumed were to be plumbed in stacked up, the hotel are not booking rooms on the same floor as the work so you can't hear a thing in my opinion). We booked a room with a spa bath, we wanted our children to have a perk in the hotel given that they do not have a pool. Bathroom was clean and well presented, the spa bath was lovely and there were plenty of towels for our family already in the room. Initially we were not given the room with a spa bath, when I queried this I was told we were upgraded for free. The upgrade was to reflect that the room had a window (of other building's roof tops) when I explained that we'd prefer the spa bath this was quickly rectified. Breakfast was ok. If you are vegan/ diary free/ gluten free there wasn't anything that you could really have unless you just wanted bran and bought your own milk or toast with your own spread. The area that breakfast is served is small, I noticed on both mornings that some parties could not sit together due to the smallness of the room and the fact that alot of tables are for two people only. We used the hotel valet parking, I think this worked out at about $37 a day in addition to the room fee. Service with the parking was excellent, clearly well organised and so gettign our car when we needed it was no issue. There is cheaper car parking (around $26 a day) very close by, that you can take your car in and out whenever you need to, we felt that the extra money we spent was due to the car being secure and that it reduced the opportunity for the car to be bumped in what are small but extremely busy street car parks. There was an additional fee of almost $80 applied for by the hotel. We queried this on our first night and were told this was the city taxes ect, it later transpired when we questioned the bill given that the price we booked was inclusive of taxes that the hotel put a retainer type fee onto the card you check in with in case of damage in the room. While this was not a problem for us and was released back to us upon checking out it maybe problematic for people who maybe have not budgeted for this cost. The location is good, very close to the French Quarter, water front and about 45 minutes walk from the garden district. There are plenty of places to eat near by. I have given this an average which may seem unfair, however, we paid $300 for two nights for this hotel and given the expereince of my friends rooms else where with the same spa bath perk I did feel that this hotel did not deliver value for money.

"Best Western Plus St. Christopher Hotel, New Orleans, LOUISIANA"

4
07/08/2017

I have stayed at this hotel for years and would recommend it. Good price and walking distance to all the New Orleans attractions. They have recently renovated all the rooms and what a difference it has made. I can't say enough about how close it is for walking to all the attractions since Decatur St. is one block from the hotel and everything is off Decatur St., Jackson Square, Café Du Monde, St. Louis Cathedral and of course the French Market Station.

"Great NOLA location!"

4
07/08/2017

I had not stayed here, and it turned out to be one of the best "bang for your buck" hotels in New Orleans. The staff puts out fresh lemon water for guests in the mornings, which is always welcome, and the staff was accommodating. I would return to this hotel.

"Warm Welcome"

5
07/08/2017

Great Hotel. Hotel was under renovation during my stay, but everyone was friendly and helpful. check in was fast, I called the hotel for a early check in my room was ready so they allowed us to check in early. The valet guys were funny and helpful.

"So much potential, but..."

2
06/08/2017

This hotel had the potential to be amazing, but the renovations (which I would have liked to have been made aware of before booking) were really a downer. Additionally, our room was absolutely filthy. Now, I was staying with dogs, on the "dog floor," but the carpet was SO dirty, and the room smelled so bad. Additionally, a woman out front sitting at the hotel tables tried to hit my chihuahua, who wasn't even looking at her, with her purse. It really wasn't a good stay...

"The Best Western St. Christopher Hotel is one of the best hotels we have stayed at the employees were all nice."

5
03/08/2017

We had a great stay and we planning on coming back soon to go visit more places that we didn't get to see while we were there. New Orleans is a place that I will recommend ton my family and friends to visit.

"My new go to hotel in NOLA!"

5
02/08/2017

Everything about this hotel was great! Because I got such a low rate I did not except much, boy was I wrong. On top of that it is in a great location. I will be staying there again, sooner hopefully then later.

"Great Location!!"

4
02/08/2017

The St Christopher Hotel is located 1 block off of Canal Street on Magazine street. As a local, I find this location to be fabulous. You can walk to the French Quarter, The Aquarium, The Insectarium, The WWII Museum, The Riverwalk. Additionally, you can walk a slew of great restaurants.

"Great service and location"

5
01/08/2017

We only stayed here one night but had amazing service at the front desk and great location in New Orleans. Anthony was awesome - even though we checked in early - made sure we had a room quickly. The property is undergoing some updates - can't wait to see it when things are completed.

"Clean room and nice tub."

3
31/07/2017

The room was clean . The bathroom and room was very small . I didn't like there were NO windows . They had lots of construction going on which we were not informed about . I had no air conditioning at all . With no windows that was miserable . They claim they had no other rooms to move us into so we had to stay in there . I was no happy with my stay at all . I felt they weren't understanding about how hot it was in our room and with no window it really was hard to get any rest or take a shower because it was just too hot . The mainatance man NEVER showed up as they said they called him . He was in the building ! Also , the manger was not informed of the situation and when I checked out and told her she didn't seem to concerned . She said she would give me a discount in which she did but honestly it wasn't enough to say well that will work . I just wasn't satisfied with my stay at all . They should be more understanding when their guest have a complaint . Especially having no air conditioning in Louisiana .

"St Christopher, New Orleans"

5
25/07/2017

The stay at this hotel was an amazing experience. The staff is so professional and courteous. Anthony the night manager is wonderful and Dexter, handling Valet is Awesome! These two made our stay one we will never forget. The rooms are so clean and comfortable. The staff goes above and beyond to make sure your stay is a great experience for you. I would recommend this BW to anyone. It is also very close to several things (walking distance) in the downtown area.

"great location, expensive parking"

4
25/07/2017

Great location near French quarter and Audubon Aquarium. The hotel is being renovated currently and there is some noise in addition to long waits for elevators as workers move the furniture. Our room was very clean with a new furniture although I am not a fan of exposed bricks (fashionable in Americas, not so much in Europe – it looks unfinished). The sink in the bathroom was not securely attached and moved quite a bit. The Internet through Wi-Fi was good enough. The buffet style breakfast was quite sufficient although the selection was a little bit anemic. The valet parking is very expensive ($72 for 2 days) and your car is inaccessible for the duration of your stay unless you want to pay extra.

"Good Place To Stay"

4
22/07/2017

This hotel was very clean and all employees were very friendly. Made you feel welcomed. It is in a great location.Within walking distance to all sites. We really enjoyed our stay. The rooms were clean and the bed was comfortable.

"Best Hotel Experience Ever"

5
21/07/2017

We were in NOLA for a fitness convention for 7 days and chose this hotel for location. I read reviews for nearly a year and had some reservations, but decided to let my own experiences be the judge. I'm so thankful we gave this place a try. Upon arrival, I asked for an updated room, but none were available until the following day. The "old" room wasn't bad at all (I've stayed in much worse and paid much more), so we were excited to see the new room. The next day we moved and when we walked in, we were impressed! The view from our 10th floor room was outstanding and we felt like we had a home for the remainder of our stay. Very clean, comfortable, and nice! The staff. WOW. Southern hospitality at it's finest. The only name I remember is Eddie with valet, but every single person went out of their way to make sure we were treated like royalty. Leaving made me incredibly sad, but vowing to return someday and eager to stay here again. This hotel does it right. On our return home, we had to stay overnight in Seattle and all I can say is that hotel could learn a lot from the Best Western St. Christopher. Keep doing what you're doing! Missing your city, hotel, and staff already.

"BEAUTIFUL HOTEL"

4
19/07/2017

The rooms are ergonomically wonderful and comfortable. The view from our windows overlooked the beautiful New Orleans skyline. Although for the facts of no pool and that the valet driver was not helpful upon our departure ( wife in wheelchair ), the rest of our stay was flawless and second to none.

"Great stay"

4
19/07/2017

Great room...original brick walls showing and I loved the sitting area.very friendly staff.! We stayed on the second floor above the breakfast area which was fine but they were doing construction on the new lounge which at night and kept me awake.! But will definitely stay again it's just at the end of the block from canal street.!

"Stinky lobby, Stuffy rooms that smell but close to French quarter"

2
19/07/2017

Even though lobby stinks and rooms were stuffy and carpet floor was wet, it was close to French quarter. Breakfast was decent. Felt like I got bit by bugs in the middle of the night. Told staff and they took action right away and found no bugs so might've just been mosquitoes but room still felt uncomfortable

"Wonderful hotel!!"

5
18/07/2017

This hotel was amazing for the price, comfort, decor, staff, location to French Quarter, and food!! This is a perfect distance to the French Quarter and Bourbon Street. Rooms are immaculate and comfy.

"Awesome experience"

5
10/07/2017

The staff and crew there were very sweet and helpful in arranging our stay, giving us directions, and booking our tours. price was good location was good, overall great experience, would return again.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Philip T, We are overjoyed that you had such an incredible stay. Our staff really takes pride in providing A+ customer service to all guest. Next time your in New Orleans, we hope you come back to see us! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Wet Room"

1
08/07/2017

The shower was leaking it was humid in the room, carpet was wet. Smelled molding. Arrived late after traveling 9 hours all we wanted was to sleep. The bed sheets were wet from the condensation. Terrible

"Old hotel"

3
06/07/2017

Stayed in the hotel for 3 nights . Hotel is in protruding good location within walking distance for most attractions. However, this is old hotel , room had pain chipped of the walls there are many places that you see rust . First night toilette got clogged and service person that came to fix it smelled like he just finish smoking a marijuana. Over all we were out of the hotel most of the days went back only to shower and sleep, which for price was acceptable.

"Great hotel for the price!"

5
04/07/2017

I called to book a deal and spoke with Anthony. He was awesome! We went for a last minute trip to the Essence Festival. The breakfast in the morning was satisfying. It was also great to meet Anthony is person. Great energy. The location is close to Bourbon Street and could walk reasonably walk to the Superdome, Harrahs, Riverwalk, etc.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear JJH803, Thank you for the 5 star review! Anthony and our staff are thrilled by all your kind words. We are glad you had such a good experience with us, from breakfast, the staff, and the location, it seems like the Hotel St Christopher was just what you all needed! We hope to see you next Essence Fest! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Horrific Experience "

1
04/07/2017

My husband and I resided at this hotel for a one night get-away. We were attending the Essence Festival that weekend, so we figured it would be a great hotel due to it being close to festivities. Boy we're we wrong! First of all, the pictures from the internet are quite deceiving! Our hotel room was old, cramped, dim, and outdated. There was no closet, insufficient outlets to charge phones(I had to charge my phone in the bathroom). The bath tub was horrendous!!! I couldn't stomach getting into the bath tub, so I had to take a sponge bath!!! Good thing I stayed only one night! I was shocked to find that the outside view from the window was a brick wall!!! Upon reserving my room I requested renovated rooms, but my request was not honored. I spoke with receptionist about the issue; however, she was unable to accommodate us. The bed was slightly slumped as well. My husband and I slept on top of the bedspread. It was the longest night of my life, and we returned from festivities at 1 AM. There was not enough lighting and the AC was dripping water. The only good thing I can say is the staff members were extremely professional! We spent around 250 for one night (with parking included), and it was NOT worth my money! I feel robbed! I will never stay at this hotel again, and I will definitely NOT recommend it to anyone! Sorry but not really!

"Lovely hotel"

5
03/07/2017

We stayed here during the winter as it was near all the touristy places. It was newly renovated and our room was charming. Staff was friendly and helpful and the location was ideal. My wife and I felt like we were in a much more expensive place.

"Great Stay in New Oleans"

5
30/06/2017

This Best Western Plus (the St. Christopher) the rooms where freshly renovated and done modernly stylishly and Great price for hotel just off of Canal St. and few blocks from Bourbon St. The staff is great and be patient with the valet staff the vehicle are parked a couple blocks away and parking appears to safe and secure I had no items removed from the car nor any damage to it either while parked with the Valet service, the Valet fee per night is less than other hotels in the area

"Skip this place"

1
29/06/2017

Checked in for 3 nights. My room was not cleaned even once during my stay. Brought it to the attention of the front desk after the first night and still nothing was done about it. Will not make the mistake of staying at a Best Western "Plus" again.

""Sleep Like the Dead""

2
29/06/2017

If you have ever wandered the old cemeteries of NOLA and wondered what it would be like to be buried alive in one of the tombs, then by all means book a room at this hotel! My husband and I are Platinum members of the Best Western rewards plan. We travel all year on business and specifically look for Best Western hotels to stay at so that we can accumulate reward points and use them for our vacations. We used our Rewards points to book a room for three days at this hotel basing our choice on the fact that it was a BW hotel and also the great location. We didn't know that they were going to "reward" us by giving us a terrible room that was comparable with a broom closet. When we first entered the room, it was decorated in the cute and standard French country home style. It was clean and smelled nice and had a huge French window in the middle of a real brick wall. "Pretty cool!" I thought at first. And then I walked to the window to look outside only to find that the window...was a FAUX WINDOW! A huge window with a dozen panes of glass that were actually mirrors. I thought it was funny at first, but after taking a shower and dressing to go out to dinner, I went to the window to look outside and get a glance at the weather (hurricane watch was being reported on the news), I was irritated that I couldn't see anything...but mirror. Didn't much want to go down three flight of stairs just to look out the front door to see if it was raining, so we just went out. Into the rain. When we returned to the room, we fell asleep in the nice beds and completely lost track of time. We woke up the next day at 11 am (we overslept), our room was pitch black. Once again, no way to tell what the weather was like. And we had pretty much lost all sense of time without any type of light coming from outside. And that was how the three days went. Thoughts ran through my mind like...what if there's a fire and it's at our door? No rescue through the window because of course, there IS no window! I had to wonder if this was some kind of fire hazard and suddenly felt grateful for the hurricane like weather. Less chance of being burned to death in a hotel fire, you know? I'd look at that wall...that old brick wall with the fake window and think...this is what it feels like to be buried in a New Orleans tomb. I noticed that rooms on either side of the halls of us had great windows, but we were in the middle on some kind of weird hotel design that was like being a big person in a plane sitting in a center seat on a coach flight. It was bad and continually dark. I guess if your goal when visiting New Orleans is to sleep like a corpse, then this hotel would be a great pick. Or maybe these rooms are reserved for BW rewards program customers so that they can show you how much they "appreciate" your business. Oh and we also had to pay an additional $30 bucks a night for valet parking. Oh, bad Wi-Fi too. Thanks BW. Thanks but no thanks.

"Nice for one night"

4
26/06/2017

We stayed here for one night before our cruise out of New Orleans. It's an older building with lots of character. I found it odd that the room had no window but it was fine for one night. If I had been staying longer I would have preferred having some sort of window. The rooms are nice and well kept but the bathroom lacks any kind of storage space. The sink is a pedestal so there is nowhere to put your toiletries. There seems like there is enough room behind the door that they could put a small shelving unit for guests to store their bathroom necessities. The hotel is walking distance to the French Quarter and once we had our car parked (about $40 valet for 24 hrs) we didn't use it again until we checked out. The valet service was prompt with the retrieval of our vehicle upon checkout. The staff are all very helpful and friendly. Especially Ariel at the front desk. Overall a great stay!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Sparklegirl66 Thank you for your review! We are pleased that our staff was able to accommodate you so greatly. We appreciate your honest feedback, so we are able to make guest stays better. We are overjoyed that you will return to our hotel. We cant wait to see you again, and excited for you to see the results of our upcoming renovation. Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Great Hotel for Quarter Hub"

5
25/06/2017

The location is ideal for walking in the French Quarter, as well as other area attractions. We could walk to the WW II Museum easily, even though it is about 8 blocks. There are fine restaurants within easy walking distance for meals, even breakfast, if you eat outside the hotel.

"Great price, staff and accommodations right in downtown New Orleans!!!"

5
24/06/2017

For the location in NO, safe area and within walking distance of almost everything, the price was great. The staff/valet were PLEASANT & helpful! We wanted clean & comfortable-and that's what we got! Would definitely stay again!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear G7550NCjulieg, We are so pleased that you had an awesome stay at the Hotel St Christopher! Our location always makes guest at ease, as we are walking distance to shops, restaurants, and the French Quarter. Thank you for complimenting our staff, they do their best to ensure every guest has a great stay! We appreciate your review, and we can't wait for you to come back and see us! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Good location nice Hotel"

5
22/06/2017

Good breakfast,good location ,helpful staff and free wifi Very close to the French quarter and the trolly cars which took you to any place in New Orleans for a $3, 24 hour pass Would recommend to stay here

"Not a good place to stay"

2
19/06/2017

The room was very outdated, and not clean, there were a lot of questionable people sitting outside the front of the hotel at all hours of the night. That was not comforting and did not feel safe. The room was very small, and the bathroom was old and rusted. The room was not comfortable. I will not ever stay there again, and I would not recommend this place to anyone. The elevators were very dirty as well. The staff was ok, but they did not seem to be very friendly or helpful. Everyone looked down in the dumps there!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear 625randeer, We thank you for taking the time to review our hotel. We do apologize that we did not meet your expectations during your stay. I do want to inform you that we take all comments seriously and we have recently started a complete renovation of all guest rooms and public space, that is scheduled to be completed by Fall 2017. We do hope you give us another chance to provide you a great stay. If i can be of further assistance please don't hesitate to contact me. Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Vacation"

3
18/06/2017

Rooms are small, staff was very nice. Rooms were older than I exspected hotel was going through renavations. Breakfast was good, but not a lot to choose from, hotel was quiet and conviently located near everything.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear 796shaes, Thank you for taking the time to review our hotel. We are overjoyed that our staff was friendly and helpful throughout your stay. We have recently started a complete renovation of all guest rooms and public space, that is scheduled to be completed by Fall 2017. We do hope you come back to visit us! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Historic Feel"

5
18/06/2017

Great experience. Rebecca was so mic and professional. The rooms are nice. Decorated to give you that historic New Orleans feel. The bed is a hotel bed. The room was clean. We could not hear other rooms. It was a great place. Close to everything.

"PLEASE DO NOT DISTURB"

1
18/06/2017

Arrived late at night to a friendly and attentive Bellman. Checked in and given a very cramped room. Honestly I've stayed at many hotel rooms in Manhattan, NY that were roomier than this one! The complimentary Internet Svc was nice but try to find electrical outlets for phone chargers and computers. No USBs. We had to unplug lights to charge our phones. The Complimentary Breakfast was good and the Breakfast Staff EXTREMELY ATTENTIVE despite the Dining Area at FULL CAPACITY. After Breakfast returned to our "Cubicle". It was after 10a.m. while relaxing, our room was entered unannounced by a female (with a male closely behind) both in Housekeeping uniforms. Needless to say we were SHOCKED and felt EXTREMELY VIOLATED!!! Yes we had placed our 'PLEASE DO NOT DISTURB' sign on our doorknob but evidently that MEANS NOTHING!!! Anyone with any experience in the Hotel Industry knows that is a MAJOR, MAJOR INFRACTION. I stay in hotels about 24-30 days per year and this stay is an unfortunate and terrible stain.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear robinsO6971AV, We appreciate you taking the time to review our hotel. I would like to start by saying that we do respect every guest privacy, and I do apologize for this miscommunication and we have notified the correct staff to ensure this will not happen again. I do want to inform you that we take all comments seriously and we have recently started a complete renovation of all guest rooms and public space, that is scheduled to be completed by Fall 2017. If you would like to discuss any occurrences throughout your stay please do not hesitate to contact me. Hotel Manager Best Western Hotel St Christopher [email protected]

"Best Western"

4
15/06/2017

The room decor was very lovely, with exposed brick walls and local artists' paintings. The staff was very friendly and helpful. Had a little issue with the AC in the room but they moved us promptly to another room on the same floor

"The Rooms Smell of Wet Moldy Brick"

2
14/06/2017

Thank goodness for the staff and the free breakfast because the quality of the rooms are very poor and are in need of attention. The smell of the first room was of wet moldy brick, which was alarming for my child with severe asthma. We were moved to another room that didn't smell as bad as the first, but was still out of line for the price we paid for the room.

"Great location and stay"

4
13/06/2017

Fantastic location and easy walk to the French Quarter. Nice welcome at the door and a nice, quiet interior room. I was hesitant to take a room with no window but with the hotel just off a busy street it may have been the quietest place in the hotel. Decent size breakfast room with the usually assortment of cereal, breads etc.

"Stay at the Best Western Plus St. Christopher on Magazine st. in New Orleans"

4
13/06/2017

The experience at the Best Western Plus hotel was very pleasant . Our group all said we would stay there again when we visit New Orleans again. The location is central to the French quarter and a half a block from Canal St.

"Solid choice for a pet-friendly stay"

3
13/06/2017

I stayed for two nights with my dog. We were on the pet-friendly 3rd floor, which I imagine explains the less pristine carpets, but which was convenient with stairs into the main lobby. The location is ideal - just a short walk from the French Quarter but quiet at night - though the price was a bit steep for the quality of the room. Loud AC system at night was a downside, but free breakfast (the standard continental style) was a perk.

"Great Location, Great Staff"

5
08/06/2017

Hotel was easy to get to and in walking distance to many attractions of NOLA. Room was comfortable and clean. View was good. To top it all off, the staff was phenomenal - we were warmly welcomed and greeted by every staff member we encountered through the entire stay.

"It was OK"

3
05/06/2017

For the price we paid, I had higher expectations. It was in a great location, which was the best part. We never got to enjoy the breakfast, as it was full every morning, and the breakfast being part of the rate was one of the main reasons I chose this hotel. An elevator was down the whole time we were there (4 nights), which left long waits for the elevator as only one was available. Every time I called the front desk for help, or to reach valet parking, I was on hold for a minimum of 10 minutes. Leaky shower that caused the floor to flood and spilled out over to the carpeting in the sleeping area. Small beds. Nice people working there, but the place needs some upkeep.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for taking the survey and giving us your feedback. I am sorry to hear that we did not meet your expectations during your stay. I would like to say that we are in the process of renovating the hotel which is the reason we had one elevator out of service. We have started on the upper floors and hope to have all of the rooms and public space completed by the Fall 2017. If you will be returning to the area I hope you give us another opportunity to be of service. Thank you, Danielle Kerlec Manager Best Western Plus St Christopher

"Warning"

3
05/06/2017

I would have rated higher. However, I was not happy to get here to find no convenient place to park! I recommend using their vale service. But to unload your luggage you most likely have to double park and put your hazzards on. Furthermore, I was to check in at 4 pm and got there at 6 pm and my room was not ready! Glad I did not show up on time. One more thing, the rooms are going through a remodel (June 2017) make sure you ask if it has a vanity in the bathroom. My room only had a vintage sink with no where to place a toiletry bag. Listen, you'll save a considerable amount of money staying at this location and had I been aware of everything I mentioned above, I would have saved a lot of time and frustration. I want to warn other's so they can have a great beginning in NOLA. The hotel staff was great and they did upgrade my room and gave me a late check out. And please tip the valet your car is most likely a few blocks away.

"Classic Hotel just steps from Canal Street and the river, but 5 blocks from the self-parking garage!"

3
04/06/2017

They had us from The Pet Friendly feature. The rooms were clean and well-decorated, and the staff were wonderful people. The free daily breakfast was more extensive than most and the elevators were quick. BUT they are almost completed with renovating the top two floors, so there was noise and construction debris. The worse thing-- true of most New Orleans city hotels --was the self-parking situation: a public garage 5 blocks away with no price breaks for guests.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Thank you for your feedback regarding your recent stay with us. We look forward to hearing from our guest and use your comments to make improvements at the hotel. We hope you will give us another opportunity should you ever be in the New Orleans area again, we are hopeful the renovations will be complete by then. If I can be of further assistance don't hesitate to contact me. Regards, Danielle Kerlec Manager Best Western Plus St Christopher

"Comfort"

4
03/06/2017

We had a room 605 and it was very comfortable. Breakfast was really good. Loved the fresh made pancakes and fruit being available. Lots of options available like sausage, eggs, cereal, pastries and yogurt.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
We are glad you enjoyed your recent stay with us. We have recently made several enhancements to our breakfast and are excited to hear that you really enjoyed it. We appreciate you taking the time to complete the survey and value your comments. Please keep us in mind the next time you visit the New Orleans area. Danieele Kerlec Manager Best Western Plus St Christopher

"This Property Exceeded our Expectations"

5
28/05/2017

The two of us stayed in NOLA for four nights this past week at the Best Western St. Christopher Inn on Magazine Street. We were very impressed with the value we received. Our room was wonderful with high ceilings and exposed original brick walls from 1853. There were three 10 feet high windows in the bedroom, plus another in the bathroom. It was comfortable and clean. The Desk Clerks were all extremely accommodating. Rebecca found a nearby place for us to eat a late supper when we arrived at 10 pm in the rain. She was very helpful in giving us information about tours and anything else we asked. So was Anthony, who checked us out, as well as the young man (I failed to get his name) who, when we asked, immediately brought up menus from restaurants who would deliver to us. He was on duty last Thursday evening, 5/2517. The hotel is centrally located just across Canal from the French Quarter. An excellent value. I recommend this property.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear momuvtwo2117, Thank you for your 5 star review! We are so pleased that you had such a pleasant stay with us! Anthony and Rebecca appreciate your kind words. Our staff are always looking for ways to provide guest a relaxed and fun stay. I am so glad that we exceeded beyond your expectations. We hope you all come back and visit us next time ya'll are in New Orleans! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Great Central location in nice comfortable clean hotel"

5
25/05/2017

This BW is in an excellent area, centrally located to the French Quarter, Business and Warehouse districts on New Orleans. Great breakfast and is also next door to the Ruby Slipper, which has nice breakfast and lunch menu. The room was clean and comfortable. The St. Christopher BW Hotel was an exceptional value for the area.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Catherine F, We are overexcited that you had such a great stay with us. Our location is just perfect for guest, being that we are walking distance to restaurants, shops, and the French Quarter. The Ruby Slipper is such a yummy recommendation for breakfast lunch, and its just a few steps from the hotel. Thank you for your review, and we hope to see you again soon! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Pleasant surprise"

5
16/05/2017

My last visit to New Orleans was before Katrina. What a pleasant surprise. This city is now vibrant and fun and St. Christopher Hotel is in an excellent location and the staff goes way above and beyond my expectations. It's like they have a welcoming committee.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Roberta S, Thank you for your feedback. The city has defiantly risen up since Hurricane Katrina, we are glad that you were able to visit again! Our hotel staff looks forward to greeting every guest, insuring their stay is going perfect. We are so glad that you felt the warm friendliness from our staff. We hope to see you again soon! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"FANTASTIC"

5
15/05/2017

This hotel is a GEM!!!!! Right in the thick of all the action of New Orleans. Steps, literally steps from all the action and extremely safe and cared for during our stay! Rooms were excellent, beds comfortable, and the employees are so friendly. If you are looking for a place to stay check this place out!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear F3558PXtomh, Thank you so much for your awesome review! We appreciate you giving our hotel brand a chance, and that we exceeded all of your expectations! We cant wait for you to stay with us again! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Post Jazzfest"

4
13/05/2017

Great location,very helpful and friendly staff people. Difficultly with Internet service but front desk helped sort out. Love the room decor and old brick walls. The pillows could be much better quality. Overall a great stay!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear Lori B, Thank you for your review! We are so happy you have enjoyed your stay! We take pride our staffs awesome customer service they provide. We hope y'all stay with us next time your in New Orleans. Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Great location, staff and room"

4
12/05/2017

Staff was friendly. The location was close to French Qtr and transportation. Hotel room was nice but had a strong musty odor to it. The valet service was nice but they did steal a cigarette phone charger that I left in the car. They due warn to remove all items from car!

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear W7057CTerica, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly. Danielle Kerlec Manager Best Western Hotel St Christopher

"Location, location, location"

3
11/05/2017

Stayed here for New Orleans Jazz Fest. It was only a block or so to the shuttle that takes you to and from the festival. The rooms are quite narrow so not much walking room but they are clean and the beds are comfortable. Wasn't a big fan of the pedestal sink in the bathroom as there was very little space for toiletries, but the shower pressure was great. There is a safe in the room. The staff is friendly and helpful and they have a nice breakfast in the morning.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear AZMary89, I am so pleased to hear you found our hotel to be a great location, and easy to get around. I have let our staff know about your recommendations, so we can improve future stays. Thank you for your feedback. We look forward to your next visit! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"The best Best Western"

5
11/05/2017

The Hotel is located in the best part of the city, especially for the travelers who have been to the city very first time. The hotel personnel is excellent, very friendly and helpful. Everything together, the city, people and the hotel employees created a a joyous atmosphere and made the stay beyond my expectations. I would recommend this hotel to everyone and will choose to stay there next time.

"Nice Hotel in a Great Location!"

5
10/05/2017

We enjoyed our 6 night stay here. Staff were excellent, breakfast was good and the room was nice. We were staying for Jazz Fest so 2 of the nights were on the expensive side but reasonable compared with other hotels in the area. We used the free internet without issue. We walked most everywhere in the French quarter and used a cab when we went to Jazz Fest. Overall - Excellent stay!

"Nice Stay in NOLA"

5
10/05/2017

Stayed 6 nights at this hotel. Had an excellent stay. Its close to French Quarter, Canal Street Car, cab stand, shopping. Good all around hotel. Breakfast was included and was perfectly fine. There are restaurants close by (We recommend Peche). You can't go wrong here.

"Possible credit card fraud"

2
08/05/2017

I use my credit card strictly for travel. A deposit was made on my card 6-weeks prior to my stay and used at check in. It was not used at any other time in the 3 months prior to my visit. Three days after check in, an unauthorized charge for almost $700 was made and another attempted. Although the on site manager was polite, I didn't feel I received adequate reassurance that this would be thoroughly investigated.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear loraineb323, We have discussed this issue in great detail. If you need further explanation of the additional charges not being from Best Western please give us a call. If I can provide any assistance, please don't hesitate to contact me directly at 504-207-2926. Thank you. Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"A visit to the Voodoo City"

5
04/05/2017

This was a great stay at the Best western. The staff was more than helpful. We came to see Gov't Mule open the Jazz Festival. everything was within walking distance !! We brought our westie with us and he was exhausted after the first day.

"New Orleans Leisure"

4
03/05/2017

This hotel was in a very good location. It was across the street from the French Quarter and a short trolley ride to the Garden District. Rebecca, who worked the front desk was very helpful and went out of her way to get us Jazz Fest information. The lobby could have been a little nicer and the breakfasts were ok. We had three plumbing issues and two were solved while the third was not. We would stay here again.

"Excellent customer service"

3
02/05/2017

Customer service at this location was excellent. Friendly, attentive staff. The hotel decor is a bit dated. For the prices that we paid per night I would expect more up today features, electronic devices, larger rooms/bathrooms.

"Gnats in my room"

3
30/04/2017

It was about 4-5 gnats in my room. There is no complimentary parking. You have to either pay a one time fee to park or an in-and-out fee that's added on to your bill. The breakfast was ok. The beds slept good. The room was clean it had gnats though.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear shimekon, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If you would like to discuss any occurrences that happened during your stay, you may feel free to do so. Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Nice hotel in good location"

5
26/04/2017

Best Western hotels in the US are all of a certain quality and this one did not disappoint. There is valet parking, which is expensive ($31/night) but so convenient and the valet staff are lovely. We had an interior room with a skylight. The bed was comfortable. Free breakfast is included and there is a breakfast area on the ground floor. There is a good choice of food. There is also a business centre on the first floor where you can access in the internet. The hotel is just off Canal Street, which is the start of the French Quarter. It's a 5-10 minute walk to the port area where Creole Queen paddle wheeler departs and similar in the opposite direction to the start of Bourbon Street. There is a convenience store on the corner of Canal & Magazine Street selling just about everything! The only negative we experienced was with one of the reception managers (surname Smith) who we found quite rude. When we arrived, I asked a question and she completely blanked me until I said "I'm talking to you". The other person on reception (male) checked us in. On departure I had the same experience with her & my husband remarked that she seemed totally uninterested during our interaction. This aside, we enjoyed our stay and would recommend the hotel.

"BW St Christopher"

4
26/04/2017

Hotel was nice and provided complimentary breakfast with plenty of options. Staff was courteous and provided great service. Hotel is centrally located and within walking distance to most everything. I would recommend this to friends.

Danielle K, Manager at Best Western Plus St. Christopher Hotel, responded to this review
Dear dustinc108, Thank you for your lovely review. We are ecstatic that you enjoyed the breakfast, and our staff provided you great service. We thank you for recommending our hotel to your friends! We hope to see you all next time! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Best Western st. Christopher New Orleans"

5
25/04/2017

We had a wonderful time staying at this hotel. The location was great. The staff was very helpful and friendly. The air conditioning in the rooms didn't seem to cool very well. Overall, we had a great stay and would definitely stay there again!

"Great stay"

5
23/04/2017

Getting around New Orleans is not easy, but the hotel made it easy with the Valet service. Eddie brought our luggage to and from our rooms, and had our car brought around for us in the morning. We also had forgot a bag in our car and Eddie personally walked the 5 blocks to get it and bring it to our room.

Danielle K, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Dear 988monette, We appreciate your feedback. We are glad our valet service provided excellent customer service throughout your stay! Eddie thanks you for your kind words. We are so pleased that you enjoyed your stay with us! We hope to see you again, next time your visiting! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Would highly recommend!"

5
21/04/2017

I had never been to the city of New Orleans...so while searching for a hotel wasn't quite sure where to stay. But this was a great choice!!! The location is perfect!!! Walking distance from bourbon street,liquor stores and terrific restaurant and shopping options! The staff and cleanliness of the hotel were also excellent! I suggest staying on one of the higher floors for excellent view of city and Mississippi river!! I would definitely stay here again!

Danielle K, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Dear ashleyo783, We are so pleased that you had an awesome stay at the Hotel St Christopher! Our location always makes guest at ease, as we are walking distance to shops, restaurants, and the French Quarter. Thank you for complimenting our staff, they do their best to ensure every guest has a great stay! We appreciate your review, and we can't wait for you to come back and see us! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Great location near the French Quarter!"

4
20/04/2017

This was a very nice hotel kind of boutique funky with bare brick deco walls. Good service here and in a very good spot. The only downside is that nearby parking or valet parking is $31 for 24 hours. Clean and nice rooms with bathtub and good air con. Breakfast had a slightly better selection than most hotels in the US too. Here, you are knocking on the doorstep of all the hotspots in the French Quarter, an excellent location. Nice place to stay at.

"Ladies Weekend"

5
18/04/2017

Our room was cramped and dirty. We asked for another room and were given an excellent room. The first room, #409 should be a room with only one bed. Breakfast was good. The location is great, within walking distance to the French Quarter, the Casino, Riverwalk. The Street Cars are on the nearby corner. The staff is Exceptional!

"Perfect Location!"

4
18/04/2017

The St. Christopher is located right on the edge of the French Quarter and is, in my opinion, central for most every other part of NOLA. The St. Charles streetcar is right around the corner and that will take you through the Garden District and drop you off at the gorgeous Audubon Park and Zoo. The hotel is also not far from funky Frenchmen Street. We walk everywhere, but the transit is very cheap if you are more of a rider. St. Christopher is also close to the Mississippi and the River Walk. What more could you ask for?

"Good stay other than internet"

4
17/04/2017

The hotel was nice and the staff was very good and helpful . The internet was not good at all . Could not connect . Other than the internet everything was good . The location was great and was close by to all the nice places .

Danielle K, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Dear 869serenas, Thank you for taking the time to review our hotel. We're so glad our staff was able to make your stay enjoyable, we pride ourselves in offering great customer service. I do apologize the internet did not exceed your expectations. I have notified our head engineer, so this will not be an issue for future stays. We hope to see you next time. Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"You can count on BW"

4
17/04/2017

We were delighted to find this hotel. Very convenient to everything. Plus the fact you know what your are getting with Best Western. All the staff we encountered were extremely polite and accommodating. We will definitely stay here again.

Danielle K, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Dear pameladZ1270CR Thank you for your feedback. We greatly appreciate you being a loyal Best Western guest. We are overjoyed that you had such a memorable stay with us! We hope to you all again, very soon! Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"WORST ROOM EVER"

1
12/04/2017

It stunk of mildew. Toilet didn't flush. Sheets were damp. They wouldn't offer us a different room. We left and checked into a different hotel. Lost a couple hundred dollars in doing so, but physically could not sleep in the room the put us in.

"Great value"

5
11/04/2017

The hotel gave you everything you need at a reasonable price. It was convienet to everything. The staff was accommodating. Room had some of that New Orleans charm and was clean. We had a window room but didn't hear any sounds outside - even had a tornado come through our first night and didn't hear the storm!! I would definitely recommend this hotel!

"Quaint hotel with old NOLA architecture"

4
10/04/2017

We enjoyed our stay here as it was conveniently located on the RTA line. The personnel at the hotel were very nice. We had a couple small issues with our room and they took care of them immediately. This is not really a good place for children as there is no pool or playground. This hotel takes dogs.

"Great Service/Location"

4
10/04/2017

Met so many great staff members. From the moment of our arrival to the time we checked out the staff made us feel at home. We were always made to feel at hom.Ariele and Julian, just two of so many extremely efficient employees. Our accomodations were ok. Bed was comfy.

"great price and location, needs updates"

4
10/04/2017

Pros: great location for FQJazz Fest, great value, and good breakfast, (could add options for non pork eaters) there is outdoor seating in front of the hotel great for our group to sit and chat. Cons: limited to no storage space in bathrooms, why would a hotel use pedastal sinks. the wall paper and paint in the bathroom was peeling. The carpet and corners in the bathroom needs cleaning. there was a dollar under the bed? and my meds mysteriously walked out of room!!!

Danielle K, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Dear Linda W, Thank you for taking the time to review our hotel. We do apologize that we did not exceed your exceptions. We do hope you give us another chance, especially after our renovation. The hotel and rooms will be spectacular! I will pass along your feedback to the appropriate staff. Thanks again and we hope to see you at another Best Western in the future. If you would like to discuss any occurrences during your stay, please give us a call. Danielle Kerlec Hotel Manager Best Western Hotel St Christopher [email protected]

"Great hotel: good location, good service"

5
28/11/2016

We usually stay at New Orleans Hilton, Hyatt, Sheraton, Marriot, but decided to give Best Western a try. This hotel is lovely! The location is perfect for easy walking to the French Quarter, streetcar stop, Aquarium, casino, multiple restaurants(the Ruby Slipper is across the street). The room was lovely: excellent decorations, comfortable bed, good size. Free wi fi. Valet was friendly and provided quick service. The desk employees were friendly and helpful. Price was good for downtown N.O. Will definitely stay here again.

"Great Location and Staff"

5
28/11/2016

This hotel is in an excellent location for all the things we were interested in doing on our vacation. It is an easy walk to the French Quarter, easily accessible to the street car and bus, and easy walk to the riverfront. We also visited the WWII museum which was close by. You will not be able to find a friendlier staff anywhere. Ariel checked us in and as so sweet and accommodating to our request. On one occasion I stopped by the desk with a few questions about our plans and Danielle was so helpful. Everyone of the staff always had a smile and seem to really enjoy their jobs. Anthony checked us out very early and was so nice! It was wonderful to be treated so well that early in the morning (6AM). Our room was very clean and in order. We had a king room on the 7th floor. The breakfast was very nice and plentiful. It was great to be able to eat at the motel without going out to find breakfast every morning. The staff opened up the meeting room for extra seating and it was a bonus to have the extra space. Eggs, pancakes, sausage, coffee, juice, pastries, cereal, yogurt, and fruit. It was a great start to the morning, gave us plenty of fuel to start exploring this beautiful city. This was a second stay at this motel, and it will be the place I stay for my next visit!

"Hidden Gem"

5
27/11/2016

Within walking distance from everything we wanted to see in New Orleans. The facility is nice and clean and very helpful staff. The free breakfast was excellent with lots of options to choose from. Go down early for breakfast or it will be a little crowded. You do have to purchase valet parking which is an additional cost but it is worth it. Plan ahead if you need your car during peak hours because of the traffic and the one way streets it can take a little bit to get your vehicle. If you are looking for a clean place in a good location at a great price, this is it! We will definitely stay here again when we visit New Orleans.

"Best Western St Christoper"

4
23/11/2016

Great location just outside French Quarter, close to streetcar lines. Close but not too close. Easy access to French quarter and Garden district. Parking is an issue anywhere in that area, but the valets were great.

"New Orleans Vacation"

5
22/11/2016

Excellent hotel near the French Quarter. We enjoyed being so close to everything. The staff was very friendly and helpful. Breakfast had a good selection including fresh fruit, pastries, eggs and pancakes.

"Football & Halloween"

4
22/11/2016

Stayed at the Best Western St. Christopher Hotel and found the Hotel to be very Good. Location was Great for walking to most spots we wanted to visit, French Quarter, River Boat, and the many restaurants located near by. We also visited the Second World War Museum that was very good and only about 20 min walk. We did attend the Seahawks / Saints game on Oct 30th and again was about 20min walk to stadium. Halloween parade and thousands of people dress up was something we took part in and would recommend to any visiting the City, "Loved it" .

"Three nights convenient to conference "

4
20/11/2016

Attended a large conference at Sheraton and Marriott on Canal but looked for a hotel close by that was more affordable. This was a great choice. Staff very friendly and helpful. Rooms small but comfy bed and updated bath. Quiet and comfortable. Highly recommended

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Deatra, Thank you for taking the time to review your stay with us. We hope you will return many times in the future!

"Excellent for a business trip"

5
19/11/2016

Stayed here for 3 days while in town for a conference. The location could not have been any more convenient. The staff went out of their way to be friendly and helpful. The room was quiet and comfortable (although a little small). A huge full breakfast was available for a good range of hours. I would definitely stay here again.

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Cait C, Thank you for the 5 star review! We hope to become your hotel of choice for your next Big Easy getaway!

"Wonderful Hotel"

5
16/11/2016

Lovely hotel, overlooks the French Quarter, convenient and within walking distance of restaurants & attractions. Staff from housekeeping to front desk wonderfully helpful - shout out to Sean (front desk) a delight and extremely professional.

"Close to French Quarter "

5
15/11/2016

We were lucky to have a room overlooking the river which was beautiful, the weather treated us well! It was a super room with good sized bathroom, king bed.Enough for us with the breakfast to start the day well.So close to everything we wanted to see it was brilliant , in fact we've already booked in again! We self parked and walked but they do valet park if you can wait for your car when you check out as it's about 20-30 minutes wait.Such a good find!!

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Catriona, Thank you for your 5 star review! We are thrilled to have delivered a great experience to you, and look forward to your return visit!

"amazing service"

5
15/11/2016

I have to say that the service at this hotel is exceptional. in special mentioned Malcolm who has giving us the possibility to store our lugages at no extra cost. we were quite concern about it and he was just lovely giving us the option. No extra worries and able to explore the city! Thank you!

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Eifornia, Thank you for taking the time to review your stay with us! Your recognition of Malcolm goes far beyond words, as it helps to encourage our staff to continue to provide exceptional service. We hope to see you again many times in the future.

"Vacation Stay"

4
10/11/2016

Very good location, walking distance to the French Quarter, River walk, Aquarium. Excellent eating places, convenience stores within walking distance. All the staff were well groomed and friendly. The WIFI was easy to connect and fast.

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Carl, Thank you for your review! We are honored that you chose to spend your vacation with us, and hope that you will return again so that we may earn that fifth star.

"Good Location when visiting New Orleans"

4
08/11/2016

This was the third time we have visited New Orleans, one time staying in the garden district and one time on Bourbon Street and I think this hotel had to best location. Close to everything, but in a quieter section. It is in walking distance to many great places to eat and things to see when visiting the city. Everyone was very friendly and helpful, always smiling and greeting us when we entered the hotel. We only ate breakfast on one day and it was very good, many hot items. I requested a room on a higher floor, and we were placed on the 6th floor. I think it did help block out some of the street noise. The only problem we had was I requested a 2:30am wake up call and they called us at 12:30. It was a very minor issue. I would stay here again if visiting New Orleans.

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
DLouise, Thank you for reviewing your stay. We hope you will return so that we may have a chance to earn that fifth star.

"Good service but bad outdated hotel"

2
08/11/2016

The people giving service were very friendly and helpful but the hotel was very outdated and worn down. I had to clean the drawers before I put my clothes in them since they were very dirty& I had to request a repair on the self that held the fridge since that was broken. The bathroom had only one towel holder over the toilet so I used a clothes hanger for the towels and a fold out suitcase holder for other items in the bathroom. The shower curtain snap was broken so water leaked on the floor. But the people of NOLA were VERY friendly. Enjoyed our trip very much! Cost a lot though.

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Janie L, Thank you for reviewing your recent stay with us. It is unfortunate that we weren't able to deliver a 5 star experience, but we hope that you will give us another chance to wow you once our pending renovation is complete. Thank you again for your review. Your suggestions will be shared with our team.

"Very nice hotel, excellent location, great service..."

5
07/11/2016

Our New Orleans hotel was selected by a brother-in-law which, of course, is always dangerous. However, it turned out to be an excellent choice. The hotel is virtually across the street from the French Quarter and walking distance to the World War II museum and many other New Orleans attractions. It is in a 130+ year old building which has been very nicely renovated. The service was excellent, everyone we met was genuinely friendly and helpful. The free continental breakfast was very nice and more than continental. Price was very reasonable for the location. Our room was well appointed, clean and large. The only two negatives were no bedside reading light on one side and no counter space in the bathroom. The only parking available is valet which is virtually the only choice for downtown New Orleans hotels. Minor issues considering. We would certainly not hesitate to recommend this hotel for New Orleans visitors.

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
William W, Thank you so much for taking the time to review your experience with us. Be sure to thank your brother- in- law for the suggestion. We hope to see your family again!

"Hotel Rating"

5
02/11/2016

I enjoyed my stay here. I was especially impressed with the friendliness of the staff. Everyone went out of their way to make me feel welcome and to ensure that all my needs were met even before I asked for help. I would definitely recommend this hotel.

"Great Stay"

5
01/11/2016

This hotel is right off of Canal and a block from the French Quarter, maybe five blocks down to the water. Great staff, lovely room, and wonderful beds. It was our first time in NOLA and the location just couldn't have been more perfect.

"First Visit to New orleans"

5
01/11/2016

Hotel Staff was great, everyone was very friendly! Thank you to Ariel and Kevin for help with restaurants and things to do while in town. Room was very clean. Hotel is in a great location. Great Trip!

"Great value!"

5
30/10/2016

Hotel staff could not be nicer. Beds comfortable and shower strong. Right next door to ruby slipper for breakfast so able to put name in for reservation then come back while waiting to shower! Simple breakfast at hotel.

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Dear Carol, Thank you for taking the time to review your stay at our historic property. You recognition of our staff helps to ensure that we provide world class service to every guest we come into contact with. Thank you again for your 5 star review. We hope to see you many times in the future!

"best western st christopher"

5
26/10/2016

wonderful hotel to stay while in New Orleans - staff and rooms were excellent and the breakfast was wonderful! valet was great and the access to Canal, Bourbon Street and the River was just a quick walk as well as many excellent restaurants

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Hilda, Thank you for taking the time to review your stay with us. We hope to see you many times in the future!

"Great Location and Property"

5
26/10/2016

I would highly recommend the St. Christopher Hotel for your stay in New Orleans. It was conveniently located, the staff was fantastic and the rooms were comfortable. I have stayed at several hotels in the area, and this was is definitely now at the top of my list.

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Amanda, Thank you for the five star review! With so many great hotels in New Orleans, we are honored to now be your top choice, and we look forward to your return visit!

"Nice place"

5
24/10/2016

Stayed here for my birthday weekend with the family. Was very clean, friendly staff and check in/out was simple and quick. Parked 2 blocks down for $12 a night cheaper a than valet parking. Breakfast is the usual but good, nice dining area. Rooms can be a little pricey but I booked a good deal through hotels.com. only one block from Canal St. Then 2 more blocks to The Aquarium. Lots of shops and stores within walking distance. Would definitely stay again.

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Stacie T, Thank you for reviewing your stay. We look forward to your return visit!

"Great Location, Great Value"

4
24/10/2016

I may stay here again if they fix the loud sound of the air conditioning unit in room 905. It was very distracting and annoying. But the location was perfect, in walking distance of the French Quarter and a short drive to the jazz clubs on Frenchman street. Very short walk to the casino.

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
MwanaLesa, Thank you for taking the time to review your stay. I do apologize for the inconvenience; your issues have been reported to our maintenance team and shared with operations. We hope you will return to give us a chance to earn that fifth star.

"Nice Stay"

4
20/10/2016

My family and I stayed here for two nights while visiting New Orleans. The staff provided excellent service and all were extremely friendly. The breakfast was good and I appreciated that it didn't close until 11. The room had a lot of character and the bathroom was a nice size. We did hear a lot of street noise (sirens, drunk people, trash pick up) in the late evening and early morning but I'm sure that would happen anywhere in this location. The location was great walking distance for most areas. We stayed with two pets which was nice because not many hotels are pet friendly. It was a little frustrating that we had to walk about half a mile one way to find the closest grass area for my dogs to go to the bathroom. This isn't the hotel's fault but since they're pet friendly maybe they should consider providing a pet relief area.

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
ScoutGirl_93, Thank you for taking the time to review your stay. I am delighted that you enjoyed your time with us, and greatly appreciate you acknowledging our staff. Your recommendations are also appreciated, as we are always looking for ways to better accommodate our guests. We hope to see you again!

"Good place to stay"

5
20/10/2016

This hotel is within walking distance of many NOLA sights. We walked or rode the trolleys everywhere! We felt very comfortable and safe here. Our room didn't have a window, but that was good. It was very quiet and comfortable. Breakfast was good too.

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Dear Coralee, Thank you for your 5-star review. We hope to see you during your next Big Easy getaway!

"Why not?!"

4
19/10/2016

This was our second time staying here (our first stay was in August) & it's been consistent every stay. Great location, very comfortable beds & pillows, & friendly (also very informative) valet guys. They were accommodating for my 4-legged child which is hard to find and you can't beat the price. We'll be back again!

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
LandNSeaJen, Thank you for reviewing your recent stay with us. Being able to provide great accommodations to all guests, including furry family members, is a great honor. We look forward to your return visit!

"BW Plus - New Orleans"

5
18/10/2016

We were very pleased with our stay at the BW St. Christopher Hotel in New Orleans. It was everything we wanted in a hotel as well as being conveniently located and price effective. This will be our first choice for our next visit to New Orleans.

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Nancy D, Thank you for reviewing your recent stay with us. We look forward to your return visit!

"Much needed vacation..."

5
17/10/2016

The hotel itself was average, BUT the staff made it an incredible stay. Anything and everything we needed was provided. Our concierge actually escorted us to our restaurant for dinner one night. Thank you Eddie!!!

KD_Minor, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Dear T E, Thank you for taking the time to review your stay with us. We take pride in offering a world-class experience with out great staff, so your acknowledgment of their service has not gone unnoticed. We'll be sure to tell Eddie you said thank you. Come back and see us soon!

"Fully satisfied "

4
15/10/2016

Fully met our expectations for the class of hotel. Clean, friendly, easy to get around/location. Quiet room, breakfast included. Considerations- only a small armoire to hang clothes. Small room. No cocktail lounge- I thought I'd seen online they had one but it has closed.

"Good choice!"

5
14/10/2016

We had a pleasant experience at the St Christoper. Staff was friendly and helpful, (especiallly Danielle and Justin) the facilities comfortable, and walking distance to EVERYTHING. We would definitely choose it again!

"Great Property"

5
11/10/2016

The location of the hotel is perfect as most everything we wanted to do is within a comfortable walking distance. This was not our first stay at this hotel - but it was certainly our best! I don't know whether it was due to our Best Western Rewards status or not - but the room we were assigned was spectacular! On the top floor - the room was spacious - with a very large bathroom and a view of the river that would take your breath away. The staff throughout our stay was EXTREMELY helpful and friendly. In the past, this "plus" really seemed to be lacking. As noticeable as the difference was - it appears that management has taken definitive steps to address and improve it. Their efforts were noticed and appreciated.

"My Favorite Hotel in NOLA"

5
04/10/2016

I have stayed at Best Western St. Christopher twice this year. The staff is friendly, the rooms are nice, and it is in a great location. It is located close enough to the French Quarter to walk and enjoy it, but located just west of Canal by about half a block so you don't have to hear the late night noise of the Quarter.

"Early Check-in"

5
03/10/2016

We arrived very early from driving all night and we were able to check in to our rooms at 8:00 am versus the normal 3:00. This was great as we wanted to start our day but needed to freshen up. Excellent service the entire trip!

"Great location-nice stay"

4
01/10/2016

We did not need a car. Everything we needed was within walking distance, including the Superdome. the room is smaller than average but still adequate. We werent in the room long. The view was of buildings and the water pressure was low but those were the two only negatives. the staff was friendly. the rooms were clean. the bed was comfortable.

"Great staff and hospitality"

5
30/09/2016

Stayed at this hotel on a family trip. The staff were extremely hospitable and friendly. They helped us with restaurant recommendations and assisted in booking different tours. Overall a great experience at this hotel!

"THE cutest place EVER!!!"

5
26/09/2016

St. Christopher was my first time staying at a "boutique" hotel. It was a great experience. It was almost like spending the night at a family member's house. It was quaint and clean. The free breakfast was a plus as well. The location, which is right off Canal St., was amazing. We sent our car with the valet and hit the pavement! The staff was very nice and welcoming. I would definitely recommend staying here and we will be staying again soon!

"Stay in New Orleans"

5
25/09/2016

Very friendly staff, informative and assisted with planning our visit to the French Quarter. Suggested great places to dine and provided discounts to restaurants in the area. Hotel in great location for your visit.

"Great Location"

4
23/09/2016

Overall I would definitely recommend, overall I like the hotel the personnel the location, breakfast everything was good. TV wasn't great but I didn't go to New Orleans to watch TV. Water pressure was in consistent but didn't effect my shower. It's a very cool rustic rooms with exposed brick great decor.

"an excellent choice for staying in NOLA"

5
23/09/2016

St. Christopher Hotel is a lovely hotel in an historic building recently repurposed as a hotel. The exposed brick walls throughout the hotel add a warm touch. Stylish new, award winning decor. Outstanding staff (Ariel, Deidre, really everyone). Clean, modestly priced, comfortable beds (and I have a back injury), & great location. WWII Museum and Ogden Art Museum a 15 minute walk in one direction; the Mississippi riverfront with plazas, Aquarium, streetcar and discount mall 2 blocks away; French Quarter two blocks away. Excellent value in excellent location in a great city.

"Nice but.........."

2
19/09/2016

I want to start out by saying it was recommended to stay here from a co worker of mine. Excellent location to be able to get to everything from Bourbon St, to Canal St to Decatur St, to shopping and the casino. Great curb side experience every day coming and going, awesome friendly staff. there is currently no liquor license here so the small bar area is closed in the evenings. The morning free breakfast we were not impressed it has your normal options for continental free but the muffins were very crumbly and the danish's old, the sausage on day 4 of being there was like heated up all of the leftovers from previous days. spend your money and go next door to the famous ruby slipper, that is worth every penny! The room, was exactly as pictured, brick wall old world charm etc. however, plumbing and water is an issue in this hotel. went to brush my teeth and nothing but warm water every day. went to take a shower and the water pressure all over the place every day. 1 of 2 elevators was being worked on for 3 days we saw and we chatted with the repair guys they werent happy campers. Bathroom layout there is really no counter top as they have pedastal sinks, they have a shallow depth ledge over the toilet but i always had to keep in mind to keep the lid closed plus the towel holder shelving was above the ledge over the toilet so if i did put anything on the ledge it was covered by the hanging towels. we thought the bed was great until our last night there I had trouble with the power outlet that was behind the bed, I had a few items plugged into to charge over night and they kept losing power on and off throughout the night, when we pulled the bed back we found womens underware. eewww. no words after that and it was our last night there so when we checked out we decided this would not be a hotel we would stay at again. we were dissappointed by the end of the week, however it did serve a purpose we needed a place to stay & lay our heads and it provided that for us. The staff is the difference here very good staff.

"Nice hotel. Very friendly and efficient staff"

5
18/09/2016

We had a nice stay at this property. The ladies at the check-in desk were very friendly and seemed to be happy to help us. We appreciate that! The room was clean & quiet. The air conditioning works!! Standard breakfast. Valet attendants were nice & fast.

"Not Worth the Cost"

3
18/09/2016

The staff were all very friendly, up there with the best in my experiences. I received a room with exposed brick as requested and the continental breakfast was plentiful with a nice area to eat. My problem was with the room itself. While clean and nicely decorated, all the plumbing had issues. Only warm water from sink, no hot, no cold. The toilet handle needed to be held for nearly 10 seconds for it to completely flush. The shower handle was extremely difficult to turn on. My wife could not do it herself. I took a cold shower as I couldn't figure out how to get hot. My wife eventually found the hot water setting.There were loose ceramic tiles in the bathroom and all the caulking needed to be re-done. Beyond the bathroom, none of the satellite channels worked, so I couldnt watch the ball game while the misses was getting ready. The room itself was extremely small. Barely enough room to set up our suitcase on a stand. I paid nearly $200 for this room because of its location and we enjoy the "warehouse" look of the rooms. It just isn't worth that amount of money. I've had MUCH nicer rooms for less, even in nice locations such as this.

"Great Location!"

4
17/09/2016

We chose St Christophers for NYE to be close to everything.We weren't disappointed locations was fantastic.Rooms are small but comfortable.Breakfast was enjoyable & plentiful.Staff were helpful & polite.Bourbon St was a short stroll & the river was a pleasant walk around.Parking is off site & valet only & not cheap.On the whole was a great place for our stay we would return.

"Super awesome place"

5
13/09/2016

This is a really cool, swanky hotel. it felt like staying in a local place than a chain hotel. real close to everything walking distance. the staff were real nice and was prompt when we asked for extra towels and such. I would definitely consider it again.

"Hanging out in New Orleans"

4
11/09/2016

Everything for me was in walking distance. When I arrived I parked my car and never had to move until check out time. I will be making future plans to come back to New Orleans and stay at the same hotel.

"Fantástica localización, pero ojo con el "parking" / Great location, watch out the "parking""

4
07/09/2016

This hotel has a great location, just 5 minutes walking from the Cathedral, French Quarter, and the harbour.The rooms are cozy, clean and the beds are wonderful. BUT the a/c system needs to be renewed, as it's very noisy. The lounge is crowded at breakfast,it should be a bit bigger. For us, the worst thing was that we booked the hotel because of the location and the parking. Well, the parking costs $33/day, but it's not a real parking, we discovered they actually offer vallet parking. This was a bit dissapointed altough the service was good. So be prepared to pay $33 + tips..... El hotel tiene una ubicación idea, a sólo 5 minutos andando de la catedral, el french quarter, el puerto. Las habitaciones son acogedoras, limpias, y las camas son magníficas. PERO el aire acondicionado es muy ruidoso y el salón para el desayuno tendría que ser un poco más grande. Para nosotros lo peor fue que escogimos este hotel por su ubicación, y porque tenía parking. Bien, el parking cuesta 33$, pero en realidad no tienen parking, sino aparcacoches. Fue un poco decepcionante, aunque el servicio que nos dieron fue bueno. Así que en realidad cuesta 33$ más propinas......

"Best Best Western, and great location."

5
07/09/2016

The photos looked good, the reviews looked good. I love staying in nicer hotels, but we decided to give the Best Western Plus a try in New Orleans, and we're glad we did! It certainly punched above its pay-grade, and even though some of the décor and fit and finish showed its low cost, overall, this hotel was a very pleasant experience. It was also great to see a hotel so focused on service, with a great front desk and valet, both of which were very accommodating. It's also very well located. We stayed at the Aloft last year, and while it was the same distance from Bourbon Street, the 5 block move to the Best Western put us in easy walking distance to Harrah's, the Aquarium, Outlet Shopping, and all of the other Riverfront amenities as well. My only criticism, really, is that it's built oddly into an older building, and to fit more floors into the existing shell, our room window only went halfway up the wall, with the curtains framing a brick wall instead.

"Rustic Stay close to everything"

4
06/09/2016

This hotel was unlike any I've ever stayed in before. The exposed brick wall in our room was so neat and beautiful. Great location. It's walking distance from everything!! We really enjoyed our stay and I know we will stay here again.

"Easy location and great hotel "

5
05/09/2016

We spent a week here. Staff were very helpful - offering to help with our one year old at breakfast. Room was large and clean. Welcome/ reception desk Boone dour yours for us and gave us accurate recommendations. Amazing hotel

"Very nice hotel"

5
04/09/2016

Hotel is located in a very convenient location. Close to casio, trolley and plenty of dining options. Decor is nice and have exposed brick. Staff was quick to give directions and offer transportation if needed. Room and building felt safe with a desk person and valet in lobby area every time I passed through. Room has a travel safe. Uber and cabs are plenty in the area.

"Great hotel near the downtown of New Orleans"

4
01/09/2016

The hotel is located near the downtown, we can go on foot at the French market. It is a bathtub Spa, the place is quiet. Enjoy a varied breakfast buffet. Available coffee all day long. The bed is comfortable. Great value

"Pre-cruie hotel"

5
30/08/2016

We booked this hotel to stay at the night before our cruise ship left New Orleans. We made it to the hotel just in time to checkin and walk to Bourbon Street for dinner. We enjoyed being able to walk to everything in New Orleans. The room was clean and the location was excellent for us. We had a great time on our anniversary cruise and this hotel helped us get the trip started right!

"Big easy moneysaver"

5
28/08/2016

An excellent hotel just a half block from Canal Street and the French Quarter. Walk to everything in French Quarter, the cathedral, even Harrah's Casino and the WWII museum. Great room and staff. Amazing for the price. Excellent hot breakfast every morning.

"Satisfied our needs in a hotel"

4
24/08/2016

My brothers and I were looking for somewhere inexpensive to stay in a good location for our trip to NOLA. I'm a rewards member, so I chose this Best Western. We checked in around 7pm, and there was only one person available to help us, but a long line of other people checking in in front of us, so the process was longer than I'd like. The rooms were clean, I really liked the exposed brick in the rooms. There was a lot of noise from other guests nearby, but that wasn't the hotel's fault. There was a stain on our sheets and on one of our towels, but the room didn't appear dirty, just some stained linen. We used express checkout the next morning which came in handy because there was a HUGE line of people checking out. If we waited it would have been easily over a half hour. However, I only knew about the express checkout because I read a binder stuffed under my TV. I wish I was told while I was checking in. The room was nice, especially considering the price. It satisfied my family's needs during our trip, and we would definitely stay again.

"Great room and friendly service."

5
22/08/2016

From check in to check out we were very impressed. The location is ideal, right on the edge of the French Quarter. The building has a solid feel and the room was large and comfortable. All the staff were excellent and the housekeeping staff speak English which is unusual and very helpful. Breakfast is as good as any we had in our six weeks in the USA. Price was quite reasonable for the quality and location.

"unprofessional general manager"

1
20/08/2016

Not worth the money to have a room with roaches. unprofessional general manager who is never on duty. I was very disturbed by her nasty tone with housekeeping.very clueless staff.stay far away from this hotel.

"Great Location"

5
16/08/2016

Check in was easy and the front desk staff was helpful. This is a great location walking distance to everywhere we had a car and didn't use it one time while we were in NOLA.The hotel was very nice and clean. I didn't have any complaints i would definitely recommend this hotel to anyone planing a trip to NOLA . FREE WIFI !!!

"Good, need to work with valet parking issues"

4
16/08/2016

Nice hotel, area , staff , everything, but the valet parking was not mentioned went I book the hotel and the price is high. Other than that the hotel is great. Location, close to everything. Front desk staff very helpful.

"I would go again and again"

5
16/08/2016

I loved this hotel, everything was perfect, from the scale from 1 to 10 I'll give it a 11 but the breakfast was a 3 :( The workers were very friendly, they help us very fast, the view was great and everything for that price? I couldn't even believe it. There are parking lots very close for around $30 that's the only thing but is still perfect.

"great hotel"

5
15/08/2016

The hotel was conveniently located to every place we wanted to go, therefor eliminating taxis. They has valet parking for the car which we did not need. The hotel was close to several great place to eat. The hotel gave us directions and suggestions on where to eat.

"Great location"

4
14/08/2016

Good hotel. Good size rooms. Clean rooms. Breakfast choice ok. Eating off disposable plates cups and cutlery not good. Pancakes at breakfast were delicious. Good location just off canal street. Plenty of eating places within walking distance.

"Great location, friendly staff"

4
12/08/2016

We were able to check in a little early. Saved money because they showed us where to go for parking instead of valet. Being in the business district this hotel is pretty quiet, but within walking distance of Jackson Park and the entire French Quarter. The street car pick up is a block away. Purchase an all day pass for $3 if you plan on using it more than a couple times. If you want to get drinks for the hotel, I'd suggest a nearby Wall-Greens instead of the corner liquor store. You will get much better prices.

"Lovely Hotel"

5
12/08/2016

My fiancé and I stayed here for a romantic weekend in New Orleans. Neither of us had stayed at this hotel before and were both very satisfied with our stay. The valet service was awesome, with our car being delivered out front when needed and parked for us when we were done. Eddy (our valet) jumped through hoops for us. I think he rather enjoyed driving my red mustang! The room was spacious and clean. My fiancé had requested a single queen bed and we were upgraded to a king bed for no extra charge. We were within walking distance of most of the things we wanted to do, and a half block from the trolley, which you can ride all day for $3.00. I would highly recommend this hotel for anyone staying in New Orleans on a budget.

"Great find near Bourbon Street"

4
09/08/2016

We had trouble finding a room with two queen beds and happened upon this gem. It's a five minute walk from Bourbon Street. The room was very clean, although the bathroom was a little dated. The decor of the property was interesting having been re-purposed. The staff were exceptional, particularity Malcolm and Eddie who are the first staff to greet you.The breakfast was the only real disappointment of the stay. The location makes this a great value for the money.

"New Orleans Trip"

5
01/08/2016

From our arrival on Sunday night to our departure on Saturday morning, awesome stay!!! The staff, made you feel at home the room was clean and very comfortable Complimentary breakfast good. You are minutes away from the French Quarter

"Malcolm and Ronald are great"

5
29/07/2016

I am from Louisiana and live just a few hours on I-10 west. It is our first time staying at the Best Western St. Christopher Hotel and I can't believe I have missed this place in the past. It is a hidden gem just steps from Burbon Street and the rates are very reasonable. The check in was effortless although parking for valet ONLY service is a little confusing at first. Malcolm made parking and moving in easy and Ronald took care of checking us into our room. The rooms are nice and great for a good price.

"Great visit, excellent customer service"

4
29/07/2016

My friend and I traveled here for the 4th of July weekend and we stayed in the Best Western St. Christopher hotel, located just minutes away from Bourbon Street and the French Quarter. I have stayed here a few times in the past and have always had a really nice stay. The staff is always delightful; Ariel was exceptional with her customer service skills, she's a real keeper! There was a problem with our room at check in, but it was promptly and professionally taken care of. This Best Western truly follows its ICARE guidelines (I happen to be very familiar with them). Thank you for an awesome stay.

"Hidden gem"

4
19/07/2016

This was a great location with plenty of amenities for a sight seeing family. Everyone with the hotel were very helpful & knowledgeable! Plenty of great suggestions for fabulous dining in New Orleans. The hotel was charming & clean and met all our needs.

"Quick trip to New Orleans"

4
18/07/2016

We were only at the St. Christopher Hotel, New Orleans, for one night as we were traveling on to other cities. The hotel is conveniently located in the French Quarter area. The staff was pleasant and helpful, the room was clean, and the price was good. Be aware that the bathroom has a pedestal sink (at least in our room). This wasn't convenient for brushing teeth, applying makeup or using a curling iron. Overall, I would stay here again with the hope that the bathroom might be reconfigured.

"Good place for travelers for Essence Festival"

4
13/07/2016

We enjoyed the hotel. Complimentary breakfast was mediocre, something to fill your tummy temporarily until you get real cuisine in the area. Valet parking was affordable but they charge daily. Close to Bourbon Street and Poydras and we walked to the Dome for the show (:15min). ATM right outside hotels and many convenient stores and great restaurants nearby. I may book again.

"Mardi Gras"

4
12/07/2016

Last minute Booking for parade weekend in New Orleans. This was a nice historic and charming hotel. The staff very friendly. Rooms were comfortable and clean. Really good location. Close to all attractions,resturants and French Quarter. My only complaint was when we arrived they charged us ten bucks each for a bracelet to enter and exit the hotel. They said it was for Mardi Gras. It needed to be worn the three days we stayed. During our stay no one checked bracelets. Rip off! Should have been noted when we booked.

"Great Hotel"

5
12/07/2016

Stayed at the hotel for 4 nights and really enjoyed our stay. Rooms are very comfortable and spacious enough, staff were amazingly friendly (everyone), breakfast was excellent. The hotel is located just outside the French Quarter, and very easy to walk to the area or take the streetcar on Canal Street. Location is Excellent and because it's just off the Quarter, it is quiet and safe. Would highly recommend this to anyone.

"Nice hotel good service"

4
07/07/2016

They allowed us to check in early which was super nice. The rooms and beds were comfortable. The breakfast was a standard hot continental. The staff was nice and accommodating. Within walking distance to restaurants and shops. I would stay there again should I return to NOLA.

"Over nightg Stay"

5
06/07/2016

Stayed here to get my passport and this place is just great. Desk clerk was really helpful in getting us checked in and informed of places to eat and visit. The room was clean and had a very nice smell to it.

"EXCELLENT Staff!"

5
05/07/2016

We booked here extremely last minute just to stay in New Orleans before our flight the next morning. The hotel is nice and affordable. I really want to commend the staff. My family misplaced our camera. They worked to locate our camera and not only that made sure it was secure and mailed back to us quickly. Garren at the front desk is wonderful and the entire staff has that New Orleans hospitality. Overall, GREAT experience.

"Old charming hotel"

4
03/07/2016

We stayed here two nights. The Queen room is not big, but enough - typical 4* by european standards. Good wi-fi. Really good free breakfast. Very clean. Excellent location - next to the French Quarter and Bourbon Street, but very quiet place. Really excellent service. The only problem was too noisy air conditioner in the room.

"Affordable hotel in a great location"

4
01/07/2016

Overall, I enjoyed my stay at this hotel. It was relatively cheap for a two night stay for four adults. Free breakfast and wifi were included. The rooms were modern (with a bit of a rustic feel) and clean. The staff at the front desk were friendly and very helpful. There wasn't a great variety of food for breakfast, but it was sufficient. The location of the hotel is great. It is within walking distance of the French Quarter. It is also within walking distance of Harrah's Casino and the Riverwalk Mall. The only downside to this hotel is the valet situation. There was one valet worker who had an "I don't care attitude" and he was hardly ever there when we needed to retrieve our car in the evenings. However, the rest of the valet folks I encountered during the day were nice. It is $31 for standard cars and $36 for larger vehicles (vans, SUVs, etc.). These prices are not including tax. Also, it takes about 15-20 min. to retrieve the car because their lot is 5 blocks away. There is an open lot just behind the hotel for $25/day with in and out privileges. However, it is not monitored. In all, because of its great value and superb location, I recommend this hotel for your New Orleans visit!

"Beautiful hotel"

4
30/06/2016

Very nice place for walking in French Quarter, amazing design (old French style), very friendly staff. But little bit dusty rooms on corners and very small breakfast room with limited number of choices.

"Nice Hotel - great price!!"

4
30/06/2016

My husband and I spent one night in New Orleans and stayed at this hotel. It's a great location and nice hotel. Everything was in good condition and very clean. We were able to check in a few hours early. We booked through booking.com and received a great rate on this hotel!

"Good location"

5
28/06/2016

Very friendly welcome as soon as we arrived late at night. Our room was at the front of the building therefore we had a window. Room was a good size. Full hot breakfast was amazing. Couldn't go hungry with the amount of food there was. The breakfast area was a nice little French themed room. Location was just off canal street which meant it was very close to everything including Bourbon Street, Steamboat Natchez, Riverwalk Outlets and the casino. Malcolm was very helpful, a lovely guy and great knowledge. Overall a great place to stay in New Orleans at a reasonable price

"Staff was wonderful and met all our needs."

5
28/06/2016

The staff here was great. They met all of our needs, whether we needed directions to different places or needed a cab or menus of places that delivered. The room was clean and the beds were comfortable. The breakfast was great and they had a variety of hot and cold items. Every area was well decorated and clean. I would stay here again when coming to this city.

"My first trip to New Orleans and at this hotel"

5
28/06/2016

I recently went to New Orleans by myself and was very hesitant on all I can do! But the staff at Best Western Plus St. Christopher completely made me feel welcomed! Desmond, Gerren, Ariel, Danielle, & Malcome were always willing to recommend places to go and things to do and seeing that I was alone- always were willing to have pleasant conversations with me. They truly made my first time experience at New Orleans something to be remembered! Their professionalism as well as pleasant demeanors put me at ease! Thanks guys for everything! Next time I come, I've gotta stay at St. Christopher again!

"Four days in New orleans"

4
27/06/2016

Such an exciting city. The hotel is situated just off Canal Street which is the widest street in America and just a short walk away to Bourbon Street where jazz is just pouring out of the bars. Just another shortish walk you come to Frenchmans street where again the Jazz is so exciting and so many great groups and singers it's difficult to decide where to stop for a drink. Back to the hotel, st Christopher is very clean and friendly especially Malcam. He really was helpful and a lovely guy. The only fault I found with the hotel was there were no windows and we had to ring down to reception to find out what the weather was like. The reason for there being no windows all the buildings are priced on width and the buildings are built lengthways without tax. Therefore, no windows except at the very front. Bus tours very interesting and very good value on the street cars. Very hot but torrential downpours are very common but over in minutes.

"Great Location near to French Quater"

4
27/06/2016

The hotel is based in a busy one way street which was difficult to get into on the day of our arrival, due to the major 4 day music festival that was finishing that Sunday. We had prearranged to have concierge parking, unaware of the music event and therefore had to pay a premium rate for parking! This was not made clear to us, at all, when booking and whilst we were willing to pay, it might have been known in advance notice as it was quite costly. If we had known the area better, we would have used an alternative car parking location nearby. The hotel room was on the 6th floor and was an internal room without windows, this was not a problem for us, as it meant the room was lovely and quiet. The room was very comfortable with an excellent bathroom. The hotel is only a few minutes walk from the river front and the french quarter, so was an excellent location. We had no complaints about the staff, who to a man( or woman) were charming and very helpful. The buffet breakfast is served in an open area to the rear of reception and was regularly stocked up with the usual breakfast fare. Again, the staff were very helpful and accommodating.

"Good hotel but expensive for what we received."

3
25/06/2016

This hotel is in the perfect location; however, I had to give it 3 stars due to a few things. It was not very clean, the parking cost way to much, and the bath tub wouldn't hold water. Also the breakfast was terrible for the price. We have stayed in smaller Inns with better breakfast.

"Overall, GOOD"

4
22/06/2016

Hotel location is good, near Canal Street, French Quarter, Riverwalk Factory Outlet, SAKS shopping center and Bourbon Street. Walking distance to convention center. Around hotel, many restaurants and cafe.

"Best in Class"

5
21/06/2016

Hands Down... This Hotel has charm, warmth and the Staff has a way of making you feel like Family coming to visit. Caroline (MOD) and her staff made my experience feel personal. The Hotel itself is charming. Exposed brick added an Urban, yet modern feel. The Valet guys were personable and a great resource for places to eat and walking distance to the Hotel... Nearly every attraction is in Walking distance. I Look forward to my next stay with these guys. *****

"Worth Every Penny"

5
20/06/2016

Great place to stay. Everyone was friendly and helpful. Malcalm with valet services was great. Took care of our luggage and vehicle. The breakfast staff had sincere smiles and really enjoyed making the breakfast comfortable and tasty. Clean, convenient, quiet and close to the attractions.

"Excellent Location, Congenial People!"

5
20/06/2016

This hotel has it all, old-time charm, location, friendly customer service at a reasonable price! Step out the front door, make a right, and you're on Canal Street! Two blocks from Harrah's Casino. Less than 15 minute walk to Jackson Square. Our room had exposed brick walls and a charming bathroom. The beds were super comfortable. Full hot and cold breakfast buffet served every morning in a cute French-themed area. The Concierage is very helpful. If you need anything, just ask Summer at the front desk... she's awesome. We spent a wonderful 4 days here and would definitely return!

"Great location."

5
20/06/2016

The front desk staff, the valet/baggage staff, the maid service and breakfast staff were all very friendly and helpful. We loved the suite decor and cleanliness. Beds were very comfortable. The price was very low in comparison for what you receive. Excellent hotel.

"Personality in the right place"

4
19/06/2016

I was attending a convention held at one of the big chain hotels. However, the room rate at the "official" hotel was more than I wanted to pay, and--in any case--I wasn't excited about an "anywhere, USA" lodging. A friend found the St. Christopher, a great discovery. The price was much less than the convention hotel, and the location was just across the street (on the other side of Canal from the French Quarter). The room was handsome; the staff was friendly and efficient; WiFi was included in the price, as was a breakfast buffet. All in all, an excellent stay.

"Great location "

4
18/06/2016

We stayed for 2 nights and loved every minute after we got over the cost of the valet parking. Malcolm met us at the curb and helped us unload and get to the reception desk. He was exceptional and always available to help us with questions and directions. An exceptional employee. We were near the end of a month long road trip and have had a few hit and miss experiences of hotel staff. Malcolm restored my faith. The breakfast was just fine and the view of the river we had from our 9th floor room allowed us to watch ships and paddle steamers come and go. The room was clean however if I had one criticism it was the pedestal basin which left nowhere to put my toiletries. Short walk to both the casino and Bourbon St made this a great place to stay.

"Wonder Personnel"

4
10/06/2016

Trying to check into this hotel is a challenge. There is limited single parking out front on the street. Plus the corner street to the left is one way, going the opposite direction if you thought you were going to turn and find a parking space next to the hotel on that corner. Our stay started off badly since we were not told there was a parking fee when I made the reservation on the 800 number. The fee was $36.00 plus a valet tax. When you are staying multiple days that certainly adds up. There is also a safe fee for each room. All total the fees ran over $83.00 for 2 days. This obviously was not the hotel's fault since I had not called them directly. I was also not impressed with the sheets on the bed. They did not have fitted bottom sheets for the queen beds. Maybe if you don't move around during the night they wouldn't have been a problem, but I do move a lot. It ended up with me sleeping on parts of the mattress since the sheet did not stay put. Since I was not on my "home" mattress, I was not very happy with the situation. That all being said, the people who work at this hotel are very courteous and friendly. When we checked in, Danielle and Malcolm helped make our stay comfortable.

"good services as usually"

4
07/06/2016

the bartender Tiffany was great, humorous, high spirit, very efficient, she promoted her self in a high standard as i know the best western st, christopher has always been since my journey there started over 10 years ago, i want too say you have a real gem working for you. and again i say thank you for a good stay.

"Wonderful Dog Friendly Hotel Downtown"

5
03/06/2016

I absolutely loved this hotel. I was only there for one night, but the hotel staff was so helpful and lovely. I was also traveling with a large dog and the staff could not have been more pleased to have him. The room was charming in a way only New Orleans can provide with its street views and exposed brick walls. It is walking distance to the Quarter and the waterfront, which was perfect for us. I would definitely recommend this charming hotel.

"People without a heart"

1
02/06/2016

We stayed here one night. Due to a case of fraud making me unable to use my debit or credit cards, for an additional night by the noon checkout time we were kicked out of this establishment. I talked to the staff the night before and explained the dilemma and was told it would not be a problem. I was having cash wired to me but had to pick it up at western union. I am in a wheelchair and it is difficult for me to get places quickly. At 11:15 staff called and informed me that would not be able to stay after noon. I knew it would take at least an hour to pick up the money and return to the hotel. Therefore me and my 3 children and 15 suitcases were told they could not extend check out. Let me stress we were not trying to stay for free, just needed a little time to pick up the cash.

"Fascinating history, convenient and a staff that exceeds expectations!"

5
30/05/2016

We decided to take a long weekend in New Orleans for Memorial Day. In spite of mixed reviews regarding this property, the unique history and location settled our decision to stay here and we could not have been more pleased. The staff (Jasmina, Simone, Danielle and Malcolm - you all are amazing!) went above and beyond the call of duty to make our stay warm, welcoming and exceptional. While we are focusing on staff we interacted with moreso, there was a refreshing consistency of warmth and professionalism. Hats off to a staff who are clearly customer service oriented. The hotel is gorgeous and is a testament to New Orleans love of authentic preservation. The breakfast was delicious and appropriate and the hotel is located central to every major neighborhood of interest. While the building is old (120 year old exposed brick = divine) it is clean and well appointed. A wonderful experience. We will definitely return.

"Really enjoyed our stay"

5
30/05/2016

My fiance and I stayed at this hotel when we decided to do a quick couples getaway trip for my birthday. We really enjoyed everything about this hotel and the area in which it is located. It is close to everything but yet far enough away so that it is not loud at all. We will definitely be returning soon! Great customer service at the front desk and valet!!!

"Greatest service!"

5
29/05/2016

Mrs Summer was extremely helpful and so very kimd, we arrived from Texas at 5am and check in wasnt until 4am, she was able to help us and get us in way sooner than that! The valet guys were also so awesome, i asked for my car about 2-3 times just to check for something and they kept getting it with no problem nor did they have an attitude. Everyone here is very kind and awesome, definitely will be voming back!!!

"A Fine Experience"

5
27/05/2016

A lovely property with an outstanding staff. Very close to the French Quarter and other attractions such as Harrah's casino, access to the riverwalk, and all of the shopping you could possibly want. We will visit this property again in the near future.

"Service Saved the Day"

4
27/05/2016

The doormen and desk personnel are among the most service-oriented I have ever seen! They were always available when we needed them, and the quality of their assistance was excellent! The St. C. is easy walking-distance from the Quarter and Museum -- things we came to see. Restaurants, etc. are abundant and close. But proximity to near-chaos has a price in terms of hard-use, tight spaces, and other limitations. The staff "saved the day" for us!

"Great Service,, Clean room,, Fresh Breakfast."

5
26/05/2016

Our first visit to the great city of New Orleans was a pleasurable one. The hotel was clean, the staff were very helpful and polite, went out of their way to help with whatever request we had. Valet service was also a plus to our stay, we utilized the trolley service. All in all, a great place to stay, I will be visiting again.. Veronica C.

"Good hotel"

4
24/05/2016

Just stayed at this hotel in mid-may, great little hotel. The rooms were a bit small but that's what happens with older buildings, the staff was very nice and they knew you. Not too bad of a night stay as this includes wifi and breakfast. There is not much to say about the breakfast as it was a run-of-the-mill hotel breakfast. Good location from the French quarter.

"Inconsiderate"

1
22/05/2016

My wife had a reservation for this hotel and couldnt make it. She had a traumatic brain injury before her trip. I saw where they took the money out of our bank account. I didnt know where she was supposed to stay and I have been dealing with my wifes injuries in the hospital. I called after I saw the bill go thru our bank and talked to the lady in accounting and told her the situation and she said she couldnt reverse the charges for me. I was upset and just said okay thanks for nothing. I have been dealing with alot lately with wifes injuries , so i didnt want to argue. I would never recommend this place if theyre that coldhearted.

"Excellent experience at a good price"

5
22/05/2016

I looked at many properties, via the internet, in the French Quarter area to book rooms for my family's 3 day trip to NOLA. I chose the St. Christopher based on location, other reviews, and price. We were totally pleased and want to give a shout out to Malcalm, our amazing friendly valet. The front desk and breakfast staff were great too.

"Cruising"

4
20/05/2016

After our cruise we stayed at the St Christopher. We've stayed there several other times because of its price, cleanliness and location. Malcolm,the doorman, is wonderful helping you out in any way possible. The hotel is close to the trolley and an easy to walk to the French Quarters or the Riverwalk. Our room was small but clean with a very nice bathroom. The only problem we had was that the bed sagged in the middle and we had trouble sleeping. This was the first time we've had a problem. Breakfast offers a variety of items and a nice area to eat in near the lobby. We will stay there again.

"Great staff, good accomodations"

4
20/05/2016

The staff at this hotel were wonderful. All very friendly and helpful. Small tables outside the lobby were great for sitting and watching the crowds go by. Not right on Canal, but half a block down, so less traffic, less craziness right outside the hotel. Amenities were clean and comfortable. Coffee was good, both the in room mini coffee maker stuff and the coffee in the lobby.

"convenient"

4
20/05/2016

We chose this unit for location, he purpose of the trip was to visit the National Museum of WW II and this was a short walk to it and to the French Quarter. Room was small but clean in a rehabbed old building. There was no view out of the window but it was nice and quiet. Staff was helpful and pleasant. The only negative was that the car was valet parked some distance away. First time I needed it the wait was almost an hour. Second time it was there in less than 20 minutes. Will return on our next visit

"Lets have some fun"

4
18/05/2016

The location was amazing. Close enough to everything but far enough to have peace and quiet. I had a nice room. I will definitely return. The room I had was nice size. I think they have a happy hour in the lobby but I mistook it for a private event so i did not get to partake. I did not spend to much time in my room as it was pretty much only used for sleeping.

"Wonderful Experience! Best Staff In New Orleans!!!"

5
17/05/2016

My Fiance and I are planning our wedding in New Orleans for 2016. We have stayed twice at this hotel and find the service phenomenal. Yes the hotel is a little older but it is kept very clean and the staff is so sweet. Summer was the manager on duty and saved our trip by helping us get a better room than we had. She was so kind and understanding that it is something I will never forget. Thanks Summer! The other staff is great too! The valet gentleman were so sweet and the ladies who run breakfast are so fun. I will always choose this hotel while in New Orleans!

"Great place"

4
17/05/2016

Location is everything. My husband and I were there for 6 nights. It is definitely in the middle of everything and yet off set enough you don't here the Main Street noise. Ariel greeted us and showed us many good places to eat. They were all within walking distance. French quarter was an easy walk we did it at least 2 times a day. On Thursday the hotel had a bar in the lobby cheaper than the restaurants. Malcum our bell hop was the bar keep. He just new what we needed after a long day of shopping. I give him a 5 star for his friendliness.??????????He reserved a cab for us the night before we had to leave at 5 am and then called to verify with me. Hotel was clean breakfast was ok best western usual. By day 5 I needed something else. Would recommend this hotel One of the best week stays Exceeded our expectations

"Great Location and Staff"

5
17/05/2016

Came to New Orleans for my best friend's bachelor party and was extremely happy with the hotel choice. Many of my friends hadn't been to New Orleans and I wanted them to get the full experience by having us stay near the French Quarter. Well they were NOT disappointed by where we were staying. It was no more than a 3 minute walk to the Quarter and 15 minutes to other parts. The staff was incredible! When we got there we were greeted by Malcolm who had our van we drove down valeted. He helped us with our bags and even took them up to our rooms. He gave great suggestions for places to visit in the city and was great. At the front desk Summer was a huge help for us in getting our swamp tour booked. She made all the arrangements. Overall, it was a great experience and we will definitely be back!

"Hotel review."

5
16/05/2016

The staff are so nice. The rooms are lovely. Best part was the comfy beds. It's in a great location just off of Canal St and right across Canal you are in the French Quarter. So easy access to everything.

"New Orleans Vacation"

5
16/05/2016

The staff at the St Christopher was so helpful in providing us with information and suggestions which far exceeded all our needs. Arial was a joy. She recommended several local attractions for us to see during our stay. Several of the staff members recommend some of their favorite local restaurants for us to get a good taste of New Orleans all turned out to be excellent. The staff was highly trained and very polite. They greeted us in such a warm and friendly way that we will not forget for some time. Great Location.

"Good location and cost"

3
14/05/2016

I really liked the location and cost of this hotel. We were able to walk right over to canal street. The service was great and the staff were super helpful. Checking in and out was easy and nice. I just did not enjoy the bed. My bed had been worn out and when sleeping on it, you kind of sunk to the middle and it made my back hurt bad.

"Great hotel close to everything"

5
12/05/2016

Staff was great especially Malcolm. We had a service dog with us and he was nice enough to check on her and call us to let us know how she was doing. The hotel is very clean and comfortable. They also have a great breakfast.

"fFantastic location!"

4
09/05/2016

Nice place and friendly staff! Room was fine except for limited counter space in the bathroom. On the edge of the French quarter, perfect for getting to so many places. Would stay here again! A block away from trolley stop and 1/2 block from Canal and entrance to FC. Easy to walk from here in all directions!

"Great Staff and Service"

4
08/05/2016

From the time we checked in, the service was 5 star. Their staff is friendly and attentive and always a pleasure! They greet you every time you walk in the door and are happy to make any requested recommendations. The location is right across the street fro. The streetcar line which makes traveling around the city a breeze. Once you cross Canal Steet, you are just a few short blocks from the heart of the French Quarter. There is also a convenince store right next door. It can be a bit pricey but extremely convenient. The beds are extremely comfortable. We had an interior room with no windows but we did have a great whirlpool tub in out room. Not having a window made it much easier to sleep in after a long night on Bourbon Street. The housekeeping staff is stellar and took excellent care of our room. A special shout out to Malcom and Damien. Their level of service is worth a special mention! I would definitely stay here again!

"GREAT SPOT. GREAT HOTEL. GREAT STAFF"

5
08/05/2016

The location of this hotel is perfect. It is near everything from Bourbon Street to the casino to all the tours. All the great eating locations are near the hotel as well. Our had so much character to it with the exposed bricks. The staff was amazing. They made sure we were good, asked us about our stay and made sure we didn't need anything. What a greatly picked out staff. So professional!

"Good visit"

4
07/05/2016

Staff and rooms were great. Just a couple minutes walking to the French Quarter and easy to find. You do have to drive a few blocks down for parking if you don't want to pay for valet. Breakfast was good and does have free wifi. Would stay again.

"Great Staff"

5
07/05/2016

This was my 3rd time returning to Jazz Fest. Each time at a new hotel and i have to say St Christopher has by far the friendliest and warmest staff. Malcalm, always seemed to be there when you needed him! Very polite, hard working and attentive to our needs. He offered/called a cab to take us to the airport before we had even asked (we were about to just search for one on the street!). And Danielle, the woman at the front desk was always very cheery and helpful.. She was quick to answer all of our questions. Thank you for a pleasant stay!

"Our Stay Here"

5
06/05/2016

The people were very nice! Malcolm and Nick are very nice and fun to be around! The house keeping were very good at ask what we need for the day and keeping it clean! Very location, its perfect for waking everywhere. the breakfast is really good! They are very helpful, unlike the rest of the city.

"Great place to stay!"

5
06/05/2016

100% customer service from ALL staff. Traveled with 3 teens 2 adults. Here for fun. Malcolm and Nick TOP-NOTCH! Location is great for city transit and walking. Only minus...no gym and swimming pool. But wouldn't stop me from staying again.

"We Highly Recommend this Hotel"

5
05/05/2016

All of the staff was wonderful the rooms were clean and comfortable. They were able to assist in making tour arrangements. A special shout out to Malcolm for the drinks. And a double shout shout to Ingrid at the front desk very nice lady who went out of her way to make our stay the most enjoyable. When we travel to New Orleans next year you can bet we will be staying here. Thanks again Ingrid for going out of your way to make us feel at home. ??????

"Jazz Fest visit 2016"

3
04/05/2016

The hotel by itself is pretty average...clean decent little comp breakfast every morning - our room itself didn't have an actual window, not lying - no window but it did have a skylight....not sure this would pass as a room at home in California without egress. We should have asked to change rooms but wanted to get outside and enjoy our visit immediately so whatever, our fault. So nothing special about it the property except for MALCOLM. Malcolm is the doorman. Not sure he ever went home over the busy jazz fest weekend. He helped us out many times throughout our trip with recs, taxis, what to watch out for as far as safety etc. A genuine dude. I really appreciated Malcolm. Thanks Malcolm if you are reading this!

"Annual Jazz Fest visit"

5
03/05/2016

Location and amenities provide exactly what we need for our annual Jazz Fest experience. The staff are caring and friendly. The location is safe and accessible to all the best activities in the city. Extremely close to both the French Quarter to walk anywhere and the trolley for further reaching journeys.

Collin J, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
We are thrilled that we left you with wonderful memories of the Big Easy and our hotel and hope to welcome you back as a guest soon.

"Memorable Weekend " GREAT PEOPLE""

4
02/05/2016

Facilities could use some improvements, air condition was not nearly as cool as we would have liked, and valet is very over priced. However, I put more value in customer service and courtesy. Malcolm was excellent and the remainder of the staff was as also. Location was good, crew responsive and friendly, and the Ruby slipper was next door. Overall I would definitely use this place again in the future. Thanks

Collin J, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you kindly for recognizing our successes, in service, and taking the time to bring these few failures to our attention. Your comments are extremely helpful in our enduring aspiration to improve the guest experience. Little problems add up to affect overall satisfaction, and you deserve nothing but the best. Please come back and see us again, I have no doubt we can exceed your expectations if given a second chance!

"Welcoming and Friendly"

5
02/05/2016

Malcolm, Simone, and staff were wonderful and accommodating. We enjoyed the atmosphere very much and looked forward to returning each evening after our fun jazz fest days. Location was great. Rooms are small but clean. Free breakfast and wifi included.

Collin J, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you for taking the time to share such wonderful comments; I hope this trip was only the first of many to our vibrant city! We look forward to serving you again in the future!

"Great staff, great breakfast, very comfortable beds"

5
02/05/2016

Me and my three friends were in New Orleans on a girl's night and the staff was very very welcoming. When we first arrived, we were early but our room was available to check in. As we were leaving to go out, the front desk staff was very generous in taking our pictures and letting us know what the weather was like outside due to us not having a window in our room. Ingrid was absolutely amazing. She made sure to make us feel welcome and she helped us in any way necessary. We will definitely book that location on our next trip. Oh, and the room was very nice. There were enough mirrors for all of us to get dressed in in the bathtub has jets in it.

Collin J, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

"Wonderful "

4
01/05/2016

This hotel was in the perfect location! Walking distance to just about anywhere in the French Quarter, including shopping and restaurants. The staff was very accommodating and Malcalm was more than a pleasure and so very helpful!!! The hot breakfast was great!!! The rooms were small, but nicely decorated and clean!

Collin J, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you kindly for the outstanding review, your experience is exactly what we strive to provide! We greatly appreciate you acknowledging our perfect location in the heart of downtown, dedication to cleanliness, and comfort. Our dedicated team hopes to serve you again soon!

"Great Location"

5
30/04/2016

Just over the road from the French Quarter so ideal. Great service at the desk and also valet parking. Room was beautiful, comfortable beds, brick walls and huge window. Bathroom was a good size and clean. Breakfast was great, not too busy and plenty of options. Hope to return one day.

"Great Location, Easy Access to Public Trans and Super Nice Folk"

5
29/04/2016

This was my first trip to New Orleans. It was a quick 4.5 day trip and upon arrival at hotel, the 'Southern Hospitality' started and never stopped. The property is a boutique type affordable hotel. Great location a half minute walk to trolley and bus lines on Canal St. Located on the edge of French Quarter; Riverwalk on other end and Harrah's Casino all within walking distance. The accommodations were clean, not too noisy (black out drapes help) and very comfortable. Housekeeping was on point, my room was clean, beds comfortable and very quaint. 2 of 4 walls were old brick LOVED that. The Staff was the best part about the hotel. Malcam and Dwayne are both the most pleasant, helpful and genuinely nice people to have at the front door. Danielle, Janee', Jasmina all at front desk went out of their way to make sure we were comfy, happy and had everything we needed. We didn't bring a wine bottle opener so borrowed theirs' a couple of times. ;) I've stayed in many hotels and have had from good to bad experiences, I highly recommend this hotel for both it's staff and accommodations. Aloha nui loa, Tammy M.

"The People make this hotel special!thank you!"

5
29/04/2016

Every single person rates anything in life based on their perception,and so will i, my name is Michelangelo Koolman and i am from a Aruba a well known vacation place,i work with tousism as i am a musician an entertainer,so i feel that i have a decent foundation to give a good a opinion,when it comes down to vacation spots and accomodations,so i wish that i knew all the names from the people that helped my stay to become as precious as any other life experience,but i only remember a few,from the first person who helped me until the last one but let me bring out a few Malcom snell,a man that worked hard and never looses his temperAriel And Ingrid they treated me like i was someone that they knew a friend,i can tell you they are good in what they are doing,and they go beyond their way,without putting any effort to make my stay or your stay to be the stay that you wish for when you go on vacation thank you,from the bottom of my heart!

"New Orleans Jazz Festival"

5
28/04/2016

The service was great and Danielle on the Front Desk was very courteous and helpful. The room was great and I liked the close location to the French Quarter and the House of Blues. There were 3 of us sharing the room and there was plenty of space for us. The maid service great and gave only what we needed. The breakfast was good with good selection.

"First time in New Orleans"

4
28/04/2016

Loved the location and history of this hotel, which was within walking distance of the French Quarter, tons of restaurants and 1 block from the casino. The hotel was very clean with well appointed furniture and bedding

"Location, Location, Location!!!"

4
27/04/2016

We stayed here for a friend's group trip. We chose this location because it was Pre Mardi Gras, and this hotel is on the parade route! When visiting NOLA, I like to stay at smaller boutique hotels....it's such a charming city and staying in the boutique hotels really enhances the experience. The St. Christopher did not disappoint! The rooms were super clean, the bathroom was huge and sparkled! There was exposed brick in the walls that added to the charm of being in the "warehouse" district. There were two of us sharing a double room and we had plenty of space. The staff was friendly. Full maid service was only on certain days, but they would service the room when asked. The cable seemed to be spotty...but we didn't watch much TV. The hotel bar was only open on weekends. I'd skip the free breakfast....lame choices. When in Nola--eat local!! The location is perfect! Super safe and in walking distance of the French Quarter!

"safe in room"

4
27/04/2016

nice hotel and staff but when i got bill at check out 4 days for over $1000 saw an additional charge of 99 cents per day for safe in room i did not even use safe questioned person at check out desk about charge and she replied it was standard and could do nothing about it talk about nickel and dime fees pay on average $250 plus per day and get 99 cent charge what next 88 cents for table lamp best western should be ashamed

"Great stay"

5
27/04/2016

This was an awesome hotel. Clean, Friendly and Comfortable. MALCOME was GREAT!!! The French Quarter was one block away. I highly recommend this place to stay. We were going on a Cruise and the Cruise Port is very close.

"Great customer service!"

4
26/04/2016

Traveled to NOLA for a concert which happened to be during Jazz Fest. Malcalm is a man who loves his job and it shows. Never have I had the pleasure of meeting such a fine person who made me feel at home from the first meeting. The hotel was clean, we were always greeted and the staff was great. Beds were comfortable, rooms were clean and breakfast was fresh daily.

"Enjoyable Experience"

4
26/04/2016

3 of us enjoyed our time at the hotel. We were here for the Jazz and Heritage Fest. One of us had been before so it was the first time for two of us. The hearty breakfast, the friendliness of the staff and room made for a pleasant experience.

"Nice, Clean Hotel with a Great Staff"

5
25/04/2016

Susan and I went to jazz fest and stayed at the St. Christopher. They held our bags as we went to catch the shuttle and checked us in promptly after the festival. the hotel is nice and very clean but the staff is what sets it apart. They were all very friendly and helpful. Malcom greeted us with a smile every time we came and went as well as Summer at the front desk. Great breakfast provided and the ladies there are top notch. This is our new hotel in New Orleans.

"Birthday trip done right"

5
25/04/2016

Great hotel. Free wifi in the room. Be aware if there is a special event in the city, the fee is $41 per day. The valets are great. Malcolm is awesome very attentive and very informative. Breakfast was great. We enjoyed our time there.

"All presonnal was very friendly"

4
25/04/2016

We had a wonderful experience with all personnal who were very friendly. Malcom as a valet gave treated us like family. I recommend it to all. It is well located near all what it is to be seen in center of New Orleans

"Very pleasant experience "

5
24/04/2016

The hotel was very clean and in a good location. The staff is very friendly and eager to make sure your stay is comfortable (especially Malcolm!) He really took pride in what he did and went above and beyond. No complaints and a very reasonable price so close to the French quarter!

"Good location and friendly staff!"

4
24/04/2016

We were very happy with our 4 night stay here. This hotel has friendly staff, including Malcolm, Natalie and their breakfast staff. Our room while smaller than expected served our needs and was nicely decorated and clean. The hotel is situated near Canal Street, as well as, the Riverwalk and French Quarter. Access to the Canal St street car is a short block walk, the St. Charles St street car 2 blocks. As with much of this area, parking is limited; directly in front of the hotel there are only 2 parking places so plan accordingly if arriving by car.

"Great visit! (thanks Malcom) "

5
24/04/2016

A surprise trip to New Orleans was made even better from the hospitality provided by the staff here. The room was nice, bathroom was spacious. And every time we entered or exited the hotel, Malcom was there to guide us in choosing the best spots or to welcome us back. He really helped make the trip the best it could be. We'll be back!

"Road Trip"

3
23/04/2016

We were quite disappointed with this hotel. We expected a clean and well run hotel instead it was dirty and without the facilities we were expecting. However it was close to everywhere we wanted to see.

"Good location, friendly people"

4
21/04/2016

I was really happy with this hotel. It was well located and the customer service was fantastic. Several times we asked for help finding restaurants and tickets to touristy things. They always helped us with a smile. The room was nice and clean. We had a corner room so it was bigger than others from my understanding. Aside from one night where we heard a parade go by, it was very quiet. I never felt unsafe. I'd stay here again.

"Thanks Malcolm!"

5
21/04/2016

The room was nice, and well-kept. The Staff was very helpful. Malcolm gave me great directions and helped me check in and out. The hotel was a short walk from the convention center and bourbon street, and right off canal street. It was very nice to walk around, and the breakfast at the hotel was great and convenient

"Good service and cute rooms"

4
21/04/2016

The service was good, specially during breakfast. Cute quiet rooms that allowed us to have good night of rest. The check out was fast and sweet. The bathroom was clean. I would use it again. Centric without being in the noisy burbon street.

"A rocky start but overall good."

4
20/04/2016

Upon arrival, our key card would not work. We had to stand in the hall with our luggage for 10 minutes until someone from maintenance came to work on the key reader. He let us in and reset our cards. When we left the room, the cards quit working again. The toilet in the room was backed up and it took an hour and a half for someone to come fix it. Aside from that, the hotel is typical of the french quarter area, small rooms but clean. Great location, friendly staff.

"Perfect Location"

5
20/04/2016

Perfect location to the French Quarter and Bourbon. The staff went above and beyond to accommodate us. The free continental breakfast was by far one of the best ones I have ever eaten. Our refrigerator didn't work when we checked in and they immediately sent someone to replace it with another refrigerator. Enjoyed our stay there!

"Truly a New Orleans Gem"

5
18/04/2016

From the moment we arrived the staff and customer service were amazing. The building and rooms were everything New Orleans especially the original brick walls!! And a very special mention about the concierge Malcalm. You are the best. You never missed a beat. Thank you so much. The breakfast bar hostess who met you with a song every morning :) P.S. I have never taken the time to write a review. Truly an experience I wanted to share.

Collin J, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you for taking the time to share such wonderful comments; I hope this trip was only the first of many to our vibrant city! We look forward to serving you again in the future!

"EXCELLENT"

5
18/04/2016

We received friendly and courteous service from everyone there. This certainly added to our trip- which was so fun and relaxing. The room was clean, and perfect for us. Breakfast area was over crowded so we skipped it but we have no complaints .

Collin J, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you for the wonderful review, your time and loyalty are greatly valued. We look forward to serving you again in the future!

"Great location, friendly service"

5
18/04/2016

We were there for French Quarter festival and a had a great time. Malcolm was an excellent concierge. The location was very convenient (across from Ruby Slipper, a plus), rooms were nice, and service was friendly.

Collin J, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you for recognizing our dedicated team especially Malcolm; we work diligently to provide true southern hospitality and it's wonderful to see guests feel they're receiving it! ! We welcome the opportunity to serve you again!

"Spring Trip to New Orleans"

5
17/04/2016

This was our second trip to New Orleans and we stayed at the Best Western St. Christopher for the second time. I don't think you will find a friendly hotel staff around. One of the most helpful and courteous was the Bell Captain, Malcolm. He would go out of his way to help you. We lucked out and got our same room as last time we stayed their on the 10th floor. Rooms are great and very well maintained. The hotel it's self is very clean. Their is a hot breakfast made every morning from 6:30 to 9:30. And the hotel I think is in a central location. Just a few blocks from Bourbon St., and a few blocks from the pier and 2 blocks from Harrah's Casino. Would recommend this hotel.

"Renovated warehouse on edge of French Quarter"

5
17/04/2016

The building and decor made you feel like you were NOLA, not a generic hotel in any city. The rooms are on the small side, but had all the amenities except a fridge. But you're in NOLA-you're going to eat everything on your plate, right? The breakfast buffet was varied every day, but nothing out of their usual rotation. Service was great. The location was great for the French Quarter, museums, and transportation. Only drawback for us, is only 1 hour extra given for extended checkout, though usual checkout is at noon.

"New Orleans BW St. Christopher"

4
17/04/2016

Overall a great experience. It is just one block from the French Quarter, which gives you a respite from the hustle and bustle that the Quarter is famous for. Malcolm's (valet and bellman) attitude, helpfulness, and great smile certainly made our stay very pleasant.

"A Great Stay"

5
17/04/2016

Malcom was one of the people there he gave us great place to eat and try new foods and trips to take and things to do around the area I was a great trip . We did a swamp trip / boat went to the French quarter festival went to see the Aquarium and the Hotel was right by the casino and trolly was right 2 building away on canal street and that would take you anywhere you wanted to go

"Great hotel a block from the French quarter!"

5
15/04/2016

This is a gem of a BW hotel with a location that can't be beat! The bellman/valet/all around great guy is a great credit to this hotel! Danielle at the front desk is very sweet and efficient! We would definitely recommend and return to this hotel.

"SO GOOD!"

5
15/04/2016

My best friend and I came to New Orleans for the weekend and we had arrived early. We were only going to do valet parking and then wait until check in at 4. Malcom came out and greeted us. He was so nice! Very welcoming. He helped us park and we went to check our bags. Summer was at the front desk and she told us that our room wasn't ready yet but she found an upgrade and we were able to check in so early. Malcom helped us with our bags to our room. The rooms are so nice and pretty. Our view is awesome! I would definitely come back next time I'm in New Orleans.

"Great location. We parked the car and walked everywhere."

5
15/04/2016

Malcolm was awesome. Greeted us each time we came in or went out. He had everything from weather reports to suggestions and directions! So nice to have that. Rooms are clean and we had a view of the river.

"Great deal to visit French Quaarter"

4
14/04/2016

Price was great; room was great. Beautiful exposed brick wall. Huge bathroom (wish it had an exhaust fan). Room was not large, but larger than we expected for New Orleans near the French Quarter. Check in was painless. Parking is a pain. We opted for expensive valet parking because we were unfamiliar with the area and tired from driving. Next time, I'll probably park the car myself. Breakfast was good, if standard American fare - I expected something more "New Orleansy". Staff was very friendly and helpful after the first afternoon when they were overloaded with check-ins. Bed is very comfortable; room is clean. We thoroughly enjoyed our two nights. Wifi worked, but had to keep signing in.

"Great experience"

4
13/04/2016

The entire staff was so pleasant and helpful. This was our first trip to New Orleans. we will be back and we will stay at this hotel again!! The location is good, walking distance to everything we wanted to see and do!

"Very Good"

5
13/04/2016

All of the employees at the desk were great, but we don't know their names. Also Malcolm, Sindy, Lisa, and Simone are all to be commended for their excellent attitude, professionalism, attention to detail!. Comfortable beds, Good location, Good HOT breakfast. The brick walls were beautiful and kept the room cool.

"10th Anniversary vacation"

5
12/04/2016

Our doorman was excellent, his name is Malcolm, and he was both friendly and efficient. The room was clean, the bed was comfortable, the floor had a definite slope to it, but it's a historical building, so you can overlook that. Location is convenient to Bourbon St, Walkable distance to WWII museum. Overall, a great experience.

"Fabulous 6 day stay "

5
10/04/2016

This hotel is in a great central location. Just a couple minutes to walk to bourbon street and a 10 minute walk to the heart of the French quarter. The staff was amazing! Will was very welcoming and accommodating at the front desk. Dwayne and Malcolm were really nice and helpful valets. The housekeepers were very personable and efficient as well. The room itself had a great view, the air worked well, and the bathroom was really nice. The only thing we didn't love with the breakfast. They have some good muffins but the hot food wasn't that great. Overall really fabulous stay! We'd come back.

"Good location in New Orleans"

4
10/04/2016

Very good location, good service, very friendly personal. Very good breakfast.. walking distance to French Quarters. Next to Canal street and the tramways.The WIFI was not that good, hard to get in and disconnected every time I tried to access.

"Noise"

3
10/04/2016

Ask for a room that does not overlook the lobby. Way too noisy with music that is turned on very early in the mornings. Also, make sure you room includes a window. Staff was accommodating when made aware of problems. Central location, right across Canal Street;, out of the French Quarter. Easy walking to the Quarter.

"Perfect location. "

4
09/04/2016

Perfect location for our 2 night stay in New Orleans. The hotel room was modern and clean. We loved the exposed brick. Breakfast was sufficient - bagels, pastry, cereal and cereal bars. As well as hot pancakes, sausage and egg. Valet parking was fine for us- more expensive than we would have liked but understandable for a city. $41 a night for a jeep. Within walking distance of French Quarter and we felt safe walking around area. We would stay here again if visiting New Orleans.

"Charming Hotel Near French Quarter and Superdome"

5
08/04/2016

The location can't be beat. Walking distance to the French Quarter and easy access to the interstate. The hotel itself is very charming, the breakfast area is courtyard style complete with fountain. I love the exposed brick walls and decor in the rooms. The staff have always been very friendly and helpful.

"Old New orelans w/ modern flair"

5
08/04/2016

Loved this little hotel in the middle of the French Quarter. It was close enough to walk everywhere but away from the thundering herds at Jackson square. The rooms are old New Orleans w/modern amenities and the staff is terrific. You have to valet your car and Malcolm the day valet was awesome- he took great care of us and was very personable. Summer and Ariel on the desk took care of many questions and recommendations.

"Weekend trip"

4
07/04/2016

Great location and good breakfast. Tile in Bathroom needed to be replaced. Thought the price of the room was a little high, but we enjoyed it. Staff were friendly and helpful. Did not have TV channel guide in our room, could have been hidden somewhere or just lost. Valet service was great but a little expensive as well

"Breakfast Ms Liza"

5
07/04/2016

What a fresh breath of sunshine in the morning to greet us coming down for breakfast Liza was so friendly and helpful. Made the breakfast area very pleasant and helpful. Will definitely come here next time we visit New Orleans

"Loved this hotel "

5
06/04/2016

We stayed at this hotel so we could explore the French Quarter and it was the perfect choice. The hotel is clean and elegant in decor with a very comfortable bed. The staff was very courteous and helpful, especially Caroline at the front desk. The French Quarter is less than half a block away, so it was easy to tour, shop and snack in the shops then head back to the hotel for a rest.

"Great Girls Getaway"

4
04/04/2016

Hotel locations was convenient to get to all the places we wanted to go. A couple AC issues were addressed immediately. The staff was pleasant and very accommodating for all our needs from check-in to check out. Liza was so friendly and helpful at breakfast in the mornings greeting us with a big smile. Malcom started our visit off perfectly, greeting us with a warm smile and handling the luggage of 8 women going to 2 rooms, not an easy task. He certainly conveyed the spirit of New Orleans thru out our stay and with grace and patience as he and the other staff (yes, it took 3 of them, Ha-Ha) loaded up our luggage and all our additional stuff from the trip. Fantastic trip, I can't wait to do it again.

"Excellent Service, Great Location"

5
04/04/2016

The service is amazing! MALCOLM greeted us and directed us from the moment we drove up, to our rooms, back to the lobby and our cars upon our departure. ARIEL recommended an awesome place for dinner (Walk-Ons) Friday night. LIZA welcomed us every morning at breakfast and visited our table to see if we needed anything. The additional men at the door helped us load/unload our cars, even in the torrential rain. We had a small problem with the A/C in one of our units and within 15 minutes two men were at our door, making repairs. The facility itself was beautiful and very inviting. The location was amazing and we had terrific views from our windows (even the bathroom window). Beds were cozy too! I wish I could recall all the names of the servicers as they all deserve kudos!

"Theft of items"

2
04/04/2016

Don't stay at this hotel if you carry valuables, I had Bose headphones and two pairs of earrings stolen. Best Western still has not responded to my inquiry. For the price of hotel I wish I could have trusted this hotel with my personal belongings. PATRON BEWARE

"Pleasant experience"

4
03/04/2016

Two day vacation in New Orleans was enhanced by our pleasant stay at this hotel. Close to the Quarter. Staff was great, especially Malcolm. Highly recommend this venue. Breakfast buffet could be upgraded by addition of more fruit selections.

"Great Location & Lovely Room Styles"

5
03/04/2016

Went to New Orleans with my daughter & son for spring break. Auriel & TIana at the front desk were courteous and answered my endless questions as a first time traveler to this lovely and very friendly city. We had a secluded room on the 10th floor which could be closed off with additional door only accessible by key card, so it was very quiet. The rooms were lovely and spacious. Breakfast was delicious and ample...Cindy & Liza ensured that there was plenty of food and provided service with a smile. The location was Awesome!!! Directly across Canal Street is the French Quarters. You are minutes from Jackson Square, the great Mississippi River and street car pickup. Overall, one of the best vacations we have ever had and look forward to coming back again.

"Spring break getaway "

3
03/04/2016

We needed a crib for my 1 yr old nephew. Found out the hotel had only 2 cribs and they were already taken for all 3 days we were there. Room was very small and beds weren't very comfortable. Lots of hidden charges and taxes in the room price. Good location. We were able to walk to most of the places we visited except the zoo. Took the trolley to the zoo which took forever and was overcrowded arrived at zoo too late to enter. Took a cab back to hotel ($24) for 5 mile trip!

"Nice Experience "

5
02/04/2016

I had to make a trip to New Orleans for business , I chose to stay at BW because they're my go to hotel . I arrived late and check in was a little longer than I expected but I was soon in my room . I slept well , came down for a decent breakfast and had one of the sweetest clerks named Danielle check me out . I had James from Concierge call for my car . Everyone was nice and kind . I'm making plans to go back again soon .

"Enjoyed our stay"

5
02/04/2016

I stayed at this hotel for 4 nights with my 4 yr. old and mother. We enjoyed every day of it. The staff was extremely helpful and nice. They greeted everyone, everyday. The hotel is small, but we found the room size (2 full sized beds) to be fine. The breakfast is complimentary and there's an array of choices. WiFi is free and at a pretty good speed. There aren't any microwaves in the rooms, but there's one free for guests to use in the breakfast area. There's 2 computers available for printing tickets/boarding passes on the 2nd floor- free of charge. The location of the hotel is a great one, right off of Canal, short walking distance to Bourbon St.,Cafe du Monde, Audubon Aquarium, street cars, etc.

"Excellent Hotel for Price"

4
01/04/2016

Our experience here was pretty great. The customer service was stellar, the room was what I expected for what we paid - a little small but pleasant overall. The bathroom was much larger and very clean. Only drawback was that we could hear our neighbors' rather loud rendition of some one-hit wonders. Our mini - fridge wasn't working when we first arrived but was fixed immediately when we alerted the staff. The hotel is within a 5 minutes walk of the French Quarter and only about 7-10 of Bourbon Street which is great when yiu want some time to relax without all the street noise. Plus, it's right next to the Ruby Slipper cafe for easy breakfast if you don't want the complimentary hotel breakfast. Overall, it was fantastic for the prices we paid. I'd stay here again.

"The Best Western Saved My Trip"

5
01/04/2016

After having a really difficult experience trying to check-in at the Sheraton around the corner on Canal St., I wound up cancelling my reservation there and booking this hotel which was right around the corner (literally at the stop light and turn right) from the conference I was in NOLA to attend. Best.Decision.Ever. Everyone there was incredibly nice and accommodating, and they were able to help me get booked and checked into the hotel in no time. The room itself is standard and no frills, but for my needs it was perfect. The room itself was clean and neat, but the hallway did have a kind of musty odor which I later discovered was the result of the ice machine on my floor having gone on the fritz and leaked all over the carpet. So I did have to go down a floor to get ice, but that for me was pretty minor considering I was only in the room long enough to sleep, shower, and change for the next activity. This is a good hotel location for going to Bourbon Street or in the other direction to the riverwalk and casino. Really good value for the money, and I'll definitely be looking into booking here in December when the Falcons play the Saints (Rise Up Atlanta!!).

"Very nice, but a bit noisy"

3
01/04/2016

Hotel staff was friendly and very helpful and the accomodation was good. Only downside: the hotel is very noise. You can hear elevators, the neighbor showering, people walking by all the time, etc. Great wifi though and great location!

"Easter Vacation "

4
31/03/2016

We had a nice stay at this hotel. The hotel is like two blocks from the French Quarter. We were able to walk to many locations from our hotel and felt safe. I would recommend this hotel to friends and I would stay here again. There is breakfast served in the mornings, it's not a lot, but there's something for everyone one. It was nice having fruit available and not just boxed food. Thank you Best Western!

"A super stay"

5
30/03/2016

Great hotel near the French Quarter. Staff exceptional, especially Caroline when we checked out. She was flexible, understanding, and accommodating. A fantastic experience. We will definitely stay there again. The hotel was close to all amenities and made the stay just that much more enjoyable. Can't wait to get back!

"Great price location and Great service "

5
29/03/2016

Best thing about this room is the location! I was close to everything and it made the trip such a breeze I felt so welcomed in the city -checking in is usually a nightmare but the service here was beyond amazing Tiona treated me like family and she was very accommodating felt more like home than a hotel as soon as I walked in the door I was greeted with her beautiful smile and her energy just brightened my day.. I would recommend this place to everyone and I will definitely be returning

"Diane's review"

4
29/03/2016

Excellent stay. Room and service were very good. Excellent value for the money. Easy walking distance to main attractions. Hotel staff helpful in booking excursions. Lots to see and do in this area filled with fun and lots of rich culture. Would recommend. Not a place for children in my opinion.

"Great Stay in NOLA"

5
28/03/2016

Our stay at the hotel was great, nothing like the bad reviews you see about it here and there. The room was clean and the breakfast was decent -- we ate breakfast and skipped lunch a few days. The location is great, right across Canal from Decatur. We had no problems leaving the car parked and walking everywhere. We would stay again next time we visit New Orleans.

"Small hotel - with great service"

4
28/03/2016

I loved the exposed brick in my otherwise small but completely functional room. The staff could not have been better - Tiona at the front desk reminded me of my best friend growing up so that made me feel right at home! Location is great - easy short walk to French Quarter. Only real downside is - if you are driving- you pretty much have to use the valet because there is no nearby parking for the hotel.

"Inexpensive in Good Location"

3
27/03/2016

This hotel is well located. It is a block from the French Qtr and right in the CBD. Also close to transportation. The staff are very helpful and friendly. The rooms are Ok but not great. The WiFi is terribly slow.

"Great Service"

5
26/03/2016

Our recent trip to New Orleans, was made that much special by the great service of the folks at the St. Christopher Hotel. Summer, at the front dest was so helpful and cheerful. John was also very helpful and very friendly. We really enjoyed our visit and they are great ambassadors for the city of New Orleans.

"Great stay!"

5
25/03/2016

The king size room was a little small, but it was clean, nicely decorated, and very comfortable! Just my daughter and I stayed and we felt VERY safe. The valet service is well worth the money you spend. The valets have great suggestions and tips on how to save your money when traveling through New Orleans.

"Unique Hotel in NOLA"

4
23/03/2016

Nice Best Western within easy walking distance to many restaurants and attractions including the French Quarter, The Mississippi, The Aquarium and WWII museum. Bike rental shop just a block down the street for self guided riding or Organized tour of bike friendly City areas.

"Great, Clean, Awesome Staff!"

5
22/03/2016

This hotel was a great location to stay at. The staff was very friendly, and energetic. I got the service right away. Housekeepers were always smiling and servicing to our needs! Hotel was clean and also maintained. Maintenance was also making sure everything was good within our room. Loved the fact they had multilingual staff!! Will stay here again on our trip back! I would recommend to stay at Best Western Plus St. Christopher.

"Felt like home"

5
22/03/2016

The experience gave me time to relax, catch up on homework along with just being able to rest without noise or even feeling like I was in danger. I loved every moment of the experience. The staff was very helpful and friendly and I would always go back.

"Great hotel close to French Quarter"

5
22/03/2016

We stayed at this hotel because it was close to the convention centre as well as the French Quarter. The hotel was small, friendly, quiet and perfect for our needs. The staff always welcomed us when we returned from our walking and were very helpful with questions.

"Clean & comfortable"

4
21/03/2016

Tiona at the front desk was very helpful & friendly, always smiling. Room was comfortable although small. Breakfast was good. Most employees were friendly. Liked that the streetcar was only a block away. Good restaurants were close. Felt safe in the area; very well lit. 2 valets when we first got there appeared uninterested, but departure valet was very friendly & helpful.

"Great location near the French Quarter"

3
20/03/2016

The hotel is hard to locate on Magazine St. and the signage is high up on the building. The area is very busy with many cars, pedestrians and trolleys, so locating the lobby proved to be a multi-pass event! The hotel honored the discount coupon so the initial price was acceptable, but the valet parking and mandatory taxes raised the bottom line price by $49.00! Parking in downtown N.O. is at a premium so "valet parking" is necessary. The good part is that the valet attendants are a great group of people and you can leave your vehicle there for several hours after checking out. The rooms are quiet and clean, but the hotel is very old.

"great location tiny rooms"

3
20/03/2016

Location was excellent walking distance to everything. The room was clean but tiny. We stayed the night before in best western plus Lafayette and for $200 less a night we had 4 times the room size. We stayed here using points if I was paying for the room we would probably not stay here seeing that it is so overpriced based on the location. There are plenty of other Hotels in the same area for around the same price where you are not sleeping in a closet. Great staff, clean hotel, just tiny rooms and overpriced for what you get. Too many others in the area providing more value for the same price.

"A rather sorry place in need of TLC"

2
19/03/2016

Having stayed at numerous BW Plus across the USA I am sorry to write how poor this one is. We were taken to a room with no window apparently the hotel has a number like this. Had we known beforehand we would not have booked. Deciding to make the best of it and enjoy NO we unpacked and showered. It was only after walking across the room carpet we realized that our feet were black from the obvious ingrained dirt. The headboard tilted at 30 degrees the dust behind was lovely. In general the whole place needs a good and thorough clean. I noticed returning one evening that they were cleaning the hall carpets. Overall the rooms are noisy. Mainly other guests allowing the children to run riot at all hours. The good points. Location check in staff and a very pleasant cleaner who I guess just had too much to do as the hotel seems full back to back. Sad to write the above but we did mention the overall poor state of the room to the reception where we received a smile and a shrug to say what did we expect. We did not expect Honorary membership of The Black Foot tribe after showering.

"Decent Hotel"

4
18/03/2016

This hotel doesn't seem as nice as one would normally get for the same price. What should be told to anyone calling for reservations and asking for price, is that the parking fee is very high. $36 per night. If you are looking for a certain price range, that really affects your bottom line.

"good location, nice staff"

4
16/03/2016

at the corner of Magazine and Canal Streets, a handy location for walking to the French Quarter, Bourbon Street, the Aquarium. The wi-fi was iffy at best, not able to get on most of the time during our stay. Breakfast was not great, sausage patties sunk under 1/2' of fat, had to wait twice for pre-made egg circles, terrible coffee. SO, go to the Ruby Slipper for breakfast instead, 1/2 block away! The so-called "Cocktail Lounge and Bar" was never set up during our three day visit. Our room didn't have a window, just a dingy skylight with no shade. But, location location location. Front desk and valet staffers were very friendly for the most part (Danielle in particular).

"Loved this hotel, but our maid was and is a thief!"

2
15/03/2016

Yes I absolutely loved this hotel. Our room was clean, the valet and front desk clerks were very friendly and helpful. The continental breakfast was good the one day we partook. Our first day we refused maid service and just got some clean towels. The second day the maid came in, made the beds, supplied fresh towels, and emptied the trash. This was all done while we were out. Later on a maid came back and asked if we were going to need service that day and we were like someone has already been in the room. Obviously it was not noted the room was cleaned by whoever did it. The day we left we realized that we forgot 2 bags with hard rock merchandise in them and promptly returned to hotel to retrieve the bags. They weren't in the room. After we got to thinking we realized those bags were not in the room the day before because where we had had the bags my mom had put her shoes and didn't remember seeing them there then. Needless to say we were not happy that $60 dollars worth of merchandise went missing. I will give the front desk staff credit because they did credit my card the $60 we spent on the hard rock merchandise. So if you decide to stay here make sure you lock your stuff up and if it won't fit in the safe make sure it is still there after you leave it.

"Close to Everything"

5
15/03/2016

We liked the stay mostly because of the professional and caring staff and because of the central location. The building has a vintage style and the breakfast area gives an outdoor feeling. I compared this hotel to the one in Manhattan.

"Just OK"

3
14/03/2016

The St. Christopher is a basic hotel with tasteful furnishings but few true amenities. The noise level from the room where we shared a wall was disturbing although the front desk did handle it. Their breakfast room is rather sad- especially for New Orleans where good food is everywhere. We opted not to use it. Even the quality of the tea and coffee offered was sub par. It is however, within an easy walk to the French Quarter, the trolley and Cafe du Monde.

"Outstanding Service"

5
13/03/2016

I switched to this hotel after having a difficult and unpleasant experience with the Sheraton on Canal Street. OMG, there are not enough positive adjectives to describe the experience here. It was literally night and day. My only regret is that I did not think to book with them when I was making my reservations for my conference, and I automatically used the conference block. My mistake. Whoever is in charge here needs to go around the corner and show the Sheraton how it is done. I got outstanding service for half the price. One of the best experiences I have had in a long time.

"Nice 3 night stay"

4
09/03/2016

We had a group of 4 adults stay here for 3 nights. Our room was comfortable and we had enough space for all of us. Beds were very comfy too. we liked the exposed brick walls and big window in our room. We had to call the reception desk for towels the first day, because there were none in our room when we arrived. We were in our room while the maids were cleaning our floor and they were very loud. The carpet in the hallways looks like it needs replacing. There are some very large stains. The door to our room would not close all the way on it's own so we always had to make sure to check that it locked before leaving or at the end of the night. Location was great for us and the activities we had planned. A short walk to everything in the French Quarter and the the streetcar stop on Canal. The guys at the valet stand were very nice and helpful, as was the woman running breakfast in the morning. Continental breakfast was decent. There was sausage 2 of the days and eggs on the 3rd day along with the usual muffins, cereal, and bagels. Overall a nice hotel.

"Great Stay"

5
07/03/2016

All good here. The manager Summer was top notch and professional and the valet service equally good. Ten points! The room was clean, breakfast spot on and only a few blocks to Cornet for dinner on the gallery overlooking Bourbon St. Preservation Hall is on the side street by Cornet and should not be missed.

"First visit to New Orleans"

4
07/03/2016

Great place to stay, close to French Quarter, Casino, WWII museum, Streetcars, yet a quiet and safe location. Room was clean and well appointed. John the valet was very helpful and knowledgeable. Ariel and Caroline at front desk are very friendly and helpful. Great little hotel, great value too.

"One night in the Big Easy"

4
06/03/2016

As we arrived, we were greeted by John at the valet stand. He was very professional about his job, check in was quick and easy, John made sure of that. The room was nice and comfortable, a bit on the small side, but who comes to New Orleans to stay in the room. It's just a room to lay your head after a long night out. Everyone was friendly and polite. We will definity stay there again. Thanks.

"New Orleans Get-away"

4
05/03/2016

We were a little apprehensive before staying at this hotel because the reviews on various travel sites were mixed. Our stay was very enjoyable, the location was great for getting to places, the breakfast was substantial and well prepared, and except for a stained carpet the room and bathroom were clean and well stocked with necessities.The issue of pets being in the hotel was not really a problem. The staff were courteous, friendly, and helpful.

"Disappointing for a Best Western"

2
02/03/2016

We have stayed at Best Western hotels all over the U.S. We pick them because we know what to expect and they are usually all the same. This place was the exception I am sorry to report. Location is great. The bed was extremely comfortable. The complimentary breakfast is very good and well run by a lady who gives 110%. The hotel itself is old, we appreciate that. However, to hear everyone performing their ablutions at all times of the day, was not appreciated. The rooms have no microwave and are dark and gloomy. Last night we had to suffer a barking door on our floor for over two hours and are amazed that animals are allowed in. Makes me feel very hesitant to walk on the carpets. The carpet is very dirty in the room we stayed in. The bathroom was not well cleaned and one day we were not even given towels. The original price seemed attractive for the area but,discover we have a $36 valet parking fee per day, therefore negating the good price. This place is not indicative of Best Westerns as we know them.

"We extended our stay"

5
02/03/2016

We planned to stay in New Orleans for two days. We enjoyed the hotel accommodations so we decided to stay another day. The Valet staff were very professional and helpful, especially William, John and Mike. The valet service was prompt when we asked for cab service and or our car. The check in staff handled our account quickly and accurately. Aerial and Summer at the front desk were also helpful when it came to finding restaurants and attractions. We stayed at this hotel in 2015 and we were glad that we came back to the Best Western St Christopher again in 2016! Waking up to a hot delicious breakfast got our day off to a great start! Liza, attended the breakfast area and she was genuine and efficient. Our room was always clean promptly, too. We will return!

"Great location, just ok accommodations"

3
26/02/2016

Note: There is a cost to park that starts at $31 per day - and you really have no other option but to use there parking/valet. The location is fabulous real close to the French Quarter. Rooms are acceptable.

"Comfortable beds"

4
24/02/2016

We stayed here one night before our cruise. The room was a little small for three people but bathroom was nice. Beds were very comfortable! I wish the bathroom had a vanity sink instead of pedestal. There was no where to put makeup, lotion, etc. Overall the hotel was clean and staff friendly, especially the valet guys. Breakfast was good. The location was great, right near Canal St and Harrahs. We really enjoyed the Riverwalk. I recommend the valet, parking is tough.

"nice small hotel"

4
24/02/2016

Nice room, nice staff and good location. Room was quiet and have good view of river walk. It was convenient to Borbon street and the garden district. Staff was helpful. Thought the parking charge was high but consistent with all of New Orleans

"Nice location close to anything you'd want to do downtown New Orleans"

4
24/02/2016

Located between the French Quarter and the Convention Center makes this a good location if you're doing both. Friendly service and a good hot breakfast in the morning made this an enjoyable stay without outrageous prices. The room I had was in need of a little updating as in replacing stained carpet and wallpaper repair, but didn't make the stay negative. Beds were comfortable and AC worked perfectly. Will look to stay here for future New Orleans visits.

"Great stay "

5
23/02/2016

Great location,walk to French quarter,aquarium.Trolley and bus just on the corner.Room was nicer then expected. Comfy beds and nice bathroom. Beautiful view from the room. All the staff was friendly and very helpful.Definitely will be staying here on my next trip to Nola

"Carefree"

5
22/02/2016

Our stay at The Best Western St. Charles was awesome. We stayed on the fifth floor, which was conveniently right off the elevator. We did not have a good window view but the room was clean and cozy. We slept in as late as we wanted and was not disturbed. The staff was excellent, I want to recognize the front desk clerk Summer she was so pleasant and helpful upon our check-in and our check-out. Summer made sure we was well informed and what was expected throughout our stay. After check out the staff arranged our taxi ride back to the airport and stored our luggage while we took one last tour of the city. A big thumbs up to The Best Western St. Charles and the awesome staff, everyone was great even the cleaning crew. We was greeted with smiles and helping hands our entire stay. Thanks again. This hotel was located in a convenient location near all the cities attractions.

"Booking room for daughter & granddaughter:(("

1
20/02/2016

Took my CC# and then told me I'd have to book the room at the at Charles location.. Ok fine I said... Said my card had gone thru~ Took my info home address / email/ phone ect.... My daughter got to hotel at st Charles & they claimed I needed to send them photo ID pic & CC photo?? Who does this in the day of identity theft? At this location I Spoke to two gals- Jennifer & Michele Had to call back 2 more times as I didn't receive email confirmation & was worried about kids traveling alone across country alone. At at Charles location they wanted photos of my license & CC??? Then had my daughter park 3 blocks away to walk alone in the dark! I feel like this first location should have explained in detail the situation at st Charles ?? Very very unhappy with whole chain at this point! Will never book with best western ever again! Done:(((

Collin C, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Good morning, I apologize on behalf of Best Western, but this is the Best Western St Christopher Hotel not the Best Western on St Charles. Thank you Collin Johnson

"Great location..."

5
20/02/2016

Stayed here with my family. The room was very clean and the staff was very friendly. Ask for Summer at front desk (she was great). Breakfast bar is very busy so go down as early as possible. Great hotel for the money we spent! We will definitely be staying here again...

"housekeeping is not good"

3
14/02/2016

overall it was good, except housekeeping they don't clean your room. They make the bed that's it. We had to specifically tell them to take trash out and clean the tub. The tub floods and the residue sits there you rinse it off but you would think they would clean it out it was gross.

"Best Western Plus ST Christopher Never again Hotel"

3
13/02/2016

Its close enough to everything, not in he mix. The room is overcharged for this hotel, you can get a better room and service in the same area for less! Upon check-in the lady at the front desk seemed to have an attitude, nowhere near friendly at all. took awhile checking people, she was there alone at the desk at a extremely busy time of year (Mardi Gras) the room was clean, small, not what I expected though. If your traveling with older friends or family members do not stay above the 3rd or 4th floor as their elevators kept breaking. I was staying on the 10th floor and was stuck in the lobby for almost 2hrs. Each time me or another guys was about the elevator we were told in another 30mins (that turned into almost 2hrs) then I ended up with all these little extra charges on my bill at checkout. Do not accidently click on demand channel it will show on your bill as movie purchase. Caroline M.O.D was helpful with removing this for me, but all an all not a great stay for the money and Best western stays I'm used to. Will I stay here again, no, will I recommend to others, no. This location is extremely an older building. checking out was easier, breakfast was ok-quick-serve style. the pancake maker does one at a time and is slower than the syrup. The proximity to everything is great. Other than that not much to be desired here.

"Great location..adequate room"

3
12/02/2016

This hotel is in a great location. Very convenient to French Quarter. 1st room we checked into smelled horrible (like cat pee). The front desk checked us into another room right away. Had a bed with double beds and my husband and I had to sleep separately. There is no way 2 grownups could sleep in that bed. Bell staff was excellent! Very helpful and friendly.

"Read the fine print on this motel"

1
10/02/2016

I checked many web sites before looking into this hotel. They seemed to have a good price for the hotel with good rates near the French Quarter. All seemed good except that when I got there I had no place to park and they said the nearest parking was $36.00. In other words the real cost of the stay was nearly $120.00 not the $80.00 that was advertised. There are MANY options around that could have been cheaper had this fact been disclosed at time of reservation.

"Great Location/Excellent Service"

4
09/02/2016

I didn't realize until we arrived how close to everything we would be. Only a short block off Canal Street - Parade Route - more restaurants than you could possibly try. Rooms are small, but quaint, comfortable and surprisingly quiet. Staff is very responsive and will help quickly with anything from maintenance to directions/recommendations. Enjoyed our stay and will not hesitate to book here again.

"Ideal location for getting around New Orleans!!!!"

5
06/02/2016

Great staff,good value,and a great location.Hotel was very quirky in a very good way-just what I would want in New Orleans!I want to give a call out to Ariel, valets James and John for helping us have a great first time in the BIG EASY!We can't wait to come back.Housekeeping does a great job keeping hotel clean.

"Very Convenient Location for French Quarter"

3
04/02/2016

This was our first trip to New Orleans, and a celebration of our 27th anniversary. This hotel was recommended to us over one (Also a "plus" in this same brand) that we had already booked in Harvey because of its location. I will agree that this location was definitely convenient for exploring the French Quarter, we did enjoy and appreciate that benefit. But as a Diamond member, and the fact that our arrival date was also the actual day of our 27th anniversary (I made sure when I booked the room and in follow-up phone calls that the staff were aware of both), I just expected a little something "extra". At the the property in Harvey they were clearly excited that we were choosing to spend four nights, and our anniversary, with them. The desk person said she was sure they would be able to give us an upgrade, and have something placed in our room. The two times I reached out to the St Christopher to check on the possibility of a room upgrade (for the reason mentioned above) I was met with a less then helpful attitude leaving me with a feeling that they had little concern about about our special event or my Diamond Status. In the end I was basically told we were coming in Pre-Mardi Gras, and they would be full, but if an upgrade was available they would see what they could do. We arrived from the airport around 1:00pm, I had requested an early check in so they were able to accommodate that for us. During our four night stay most all of the staff we encountered were very pleasant. Summer and John stood out as the friendliest and most helpful. I can't say I understand why housekeeping only took care of trash and towels during our 5 days there, the bed was never made once during our stay. We would loosely pull up the covers before leaving the room to go out, and at the end of the day when we returned it was exactly the same. The room itself was nice, we enjoyed having one on the corner with its three 9' windows facing Magazine Street, and one in the bathroom facing the side street. It had space to stretch out a bit which was also very nice. But, the carpet was in need of cleaning with more than a few larger dark stains on it, we also saw there were stains of various sizes on nearly every piece of the bed linens. Overall it was nice to stay somewhere centrally located, and have the ability to walk to so many popular areas. But at the same I think having a prime "location" also allows the hotel to let important things, like front desk staff customer service skills & housekeeping, drop below what should be acceptable. I'm afraid it seemed as though the things normally important in the hospitality industry were not performed consistently well by all staff at this hotel.

"Historic and Cutting Edge Contemporary"

5
04/02/2016

I love this hotel. It's an historic building converted into a hotel that is totally modern and contemporary but with the authenticity of being an historic building. Staff were great and didn't stop being nice to me even when I went on a rant about the awful taxicabs in the city. Everything was spotlessly clean and kept up perfectly.

"Excellent Property Well Run"

5
04/02/2016

Good location, excellent staff, good value. Special thanks to John the excellent Valet, Renya Head of Housekeeping and Summer at the front desk. Very attentive and helpful throughout my stay. The property is well located and near the French Quarter, the Casino, many of the fine Magazine Street shops and cafes. Also just an few blocks from the WWII museum and the warehouse district . Excellent choice when in New Orleans and looking for something that gives access to all the City has to offer

"Centrally located, wonderful hotel."

5
03/02/2016

I stayed here with my sister for 5 days in December of 15. We chose an interior (much cheaper) room, because we didn't plan on being in the room for most of the trip. The hotel was conveniently located, within a few short blocks of Bourbon Street and the French Quarter. The Ruby Slipper Cafe is across the street and is delicious for breakfast/brunch, and the hotel offers free breakfast as well. It was also wonderfully quiet at night despite being located in such a high traveled area. We will be staying here again when we come back to NOLA.

"A fun stay in the heart of New Orleans..."

4
02/02/2016

I was here for a convention recently and decided to stay at the Best Western. There were a number of pros and cons. I love the Best Western don't get me wrong, but it's not a fancy hotel and cannot compete with other higher brand names. Regardless I continue to enjoy going to new BWs that I've never been to before. I like the fact that I was right off of the main street, Canal, allowing me to have access to all of the great restaurants, shopping and more. Because I was around the corner from the bigger hotels, the shuttle took me too and from the convention. Even if it didn't it was about a 10 minute walk from the convention center that I could have. Rooms are nice, at night I only heard neighbors in the adjoining room once, the rest of the time it was very quiet. The parking is valet only. I had a rental car the first two nights, found I didn't need a car, everything was so close so I took it back to the airport. Parking is $31 a day for smaller cars, $36 for larger. Taxis too and from the airport are a flat $36. When it comes to friendliness of the staff they all went above and beyond to assist. They like their place and they want you to enjoy your stay, it shows. I used the Wi-Fi, no problems. Used the business center as well to print out boarding passes. This hotel is right on the route for the parade, we were walking back Saturday night and got caught on the wrong side of the street and had to wait to cross and get back in. But if you want to be right in the middle of it all, perfect place to stay and not have to pay too much. I had a family member with me and they loved the fact that the tour buses and other touristy things are within a block of the hotel. Again, in the heard of New Orleans.

"Amazing staff; great location"

5
30/01/2016

I can't remember a time when I've met such wonderful people working the front lobby of a hotel. A special shout out to Ariel but they all have been so warm, responsive, and informative, the other front desk women, the two guys who are the concierges. Although I had a room with no window, the room was perfectly fine. It was clean, big enough, with a great big bathtub and reasonably priced. The wifi was always great. It was quiet too, and I was in the "dog" section of the hotel. Sometimes dogs are quieter than people. TIPS: The Ruby Slipper next door is where to have breakfast. You needn't use hotel parking. 2-3 blocks away you can park for $30 a day and have easy access to your car, moving in and out of the lot as much as you want.

"Review"

5
29/01/2016

Our stay was a last minute trip for a couple friends to get out and relax. We did just that. This motel was easy access to just about anything. Walking distance to the market, Bourbon Street & lots shopping. Really enjoyed our stay

"Excellent Location"

5
28/01/2016

The location of this hotel is excellent, steps away from most attractions a visitor might want to see. It is adjacent to the French Quarter, near the St Charles and Canal St streetcars, the waterfront and Harrah's Casino.

"Great location, small rooms, a lot of dogs"

3
27/01/2016

The location is excellent, within walking distance of Bourbon Street, Harrah's Casino, the Canal Shops, etc. As with other older hotels here, the standard rooms are a bit small, but I have no complaints regarding cleanliness, etc. The continental breakfast is typical, and the staff is friendly, rates are reasonable. As other reviewers have noted, you might have a bit of a wait for the valet if you've brought your own car. The main thing that stands out about this place is just how many dogs I saw in the hotel during my visit. And I'm talking about guests with multiple dogs, large and small. It's possible there was a dog show or dog parade? My stay was Jan 22-24.

"Wonderful"

5
27/01/2016

My girlfriend and I spent our 1 year anniversary here. Was definitely the best value for its location. Hotel was within walking distance to all the great touristy stuff we wanted to do including Bourbon St, French Quarter, Jackson Square, Riverwalk, aquarium, World War 2 Museum, Mardi Gras parades, and the gravesite tours. I was very impressed with the cleanliness and friendliness.

"excellent location"

5
25/01/2016

second time at this hotel. staff are very friendly. room had a window this time, which makes the room feel larger than it is. very clean. breakfast bar is warm, filling and plentiful. tv reception is not the best, but maintenance was able to fix to get most channels.

"Very Nice New Orleans Feeling"

5
25/01/2016

We thoroughly enjoyed our stay here. Staff was excellent and the rooms were beautiful. Breakfast was very good and we felt incredibly welcomed and informed about the area. We would gladly stay here again!

"old building yet clean inside the room"

5
24/01/2016

the hotel is in old town of New Orleans and renovated from old shop houses, still maintain its old and historic wall, inside the room is surprisingly new and clean. walking distance to French Quarter, Riverwalk, Bourbon Street and etc.

"A quick getaway "

5
24/01/2016

This was our first time staying at the St Christopher. I booked through Booking.com. We arrived about 4 hours before check-in but was told by the desk clerk Summer that we could get our room early. I had a few misunderstandings with my pricing but it was dealt with easily thanks to Summer. Overall we really enjoyed our stay. The room was clean and the location was very convenient.

"Great location near the French Quarter"

4
22/01/2016

This was our second time in NOLA but our first time at this hotel. We had room 708 with a king size bed. The room was small in my opinion, but that was sort of expected since this was an older renovated building turned into a hotel. The TV was pretty much low definition, and the CBS channel had no audio for the duration of our stay. The bed was comfortable and had adequate pillows. Temperature control worked well to provide heat - we had a bunch of days under 50 degrees. Ice machine in the hall. No decent view from our window, just the building next door. We weren't happy with the bathroom. The sink is a designer style - pretty but very little space for sundries. Not enough shelves to put out your dental, shaving, contact cleaning or other supplies. Not enough towel racks either, and the ones they provide hang directly over the back of the toilet, low enough to hit the tank. They leave plenty of cards saying that they want to be "green" and save energy, asking you to hang the towels if you plan to reuse them, but their aren't enough places to hang all of them or clothes. Not a deal breaker but annoying. The staff said this will be fixed in an upcoming remodeling - no date provided. The staff was very accommodating and helpful on all requests. The location is terrific, on Magazine Street one block off of Canal Street. Easy to walk anywhere in the French Quarter, to the Riverwalk, aquarium, Harrah's casino and the National WWII museum (a MUST see). We didn't have a car while there, but there is valet parking service into a garage for $31 + tax a night. Be warned to allow 15 minutes for them to get your car, but you can call ahead.

"Sure thing!"

5
22/01/2016

This place is always my go to hotel when visiting for business or fun, not only is the location walking distance for just about anything you need. The staff always goes above and beyond to make your visit to New Orleans as pleasurable as possible. As soon as we walked in the door we greeted with a smile by Summer, who made sure we were happy with our rooms and was able to upgrade us to a room that better accommodated our group. It's this kind of service that has me returning to St Christopher for my 3rd time. Thanks Summer!

"Only place I like to stay when I'm in New Orleans"

5
22/01/2016

This is our third visit to New Orleans and absolutely love the service here. Especially from Summer, who greeted us at the front desk. She made sure all our accommodations were met and went above and beyond for us. Summer is awesome!!! Also they provide free breakfast which is so convenient.

"Great Location"

5
22/01/2016

Very nice hotel in a great location. We got a great deal on the room and visited a few weeks before Mardi Gras, there was still plenty to do and close to the hotel. Great value, reasonably priced room. Excellent breakfast.

"Good location!"

4
20/01/2016

Best part of hotel: closeness to French Quarter, friendly staff, small yet comfortable room, breakfast included in the price. Worst part: parking out front - you have to double park until the valet comes. You don't have much choice regarding parking so you end up taking the valet service at over 30 dollars per day.

"Great location"

4
20/01/2016

The location is great, the room was superb and clean. Parking is always a problem in the Big Easy, we got lucky and found a parking space in front of the hotel and since it was a national holiday it was free. Valet parking cost $30 a day. We had a room on the 2nd floor, which should have been nice, but we had loud banging from baggage dollies and workcarts through out the night.

"Pretty decent"

4
12/01/2016

We had trouble parking, but that is New Orleans for you, we finally got a space in front of the hotel. We just got off our cruise ship so our room wasn't ready and they let us put our stuff in a locked area which was cool. Beds were good, shower was good. The location was perfect. The breakfast sucked due to the pancake machine wasn't working, but when in New Orleans, I eat New Orleans. It was sufficient for our needs and would stay again if we were only going to be a night or two. Good price

"Group trip to New Orleans"

5
12/01/2016

Booked a group of 7 rooms for 4 nights each for a college reunion trip to New Orleans. Hotel was ideally located to walk and take streetcars to French Quarter, other parts of the city. Staff was friendly and helpful, locating our rooms near one another. Valet service was prompt and polite with our cars and the in-and-out parking was convenient. And the price was fantastic in NO, an expensive destination.

"Great Location and Service"

4
10/01/2016

This was our first time to New Orleans and were very happy with the location, service, and cleanliness of this hotel. The hotel is just steps from the streetcar and a very short walk to the French Quarter. We had no problems getting anywhere we needed without a car. There is a high-end mall and outlet mall a short walk away. There is also a convenience store next door. There are restaurants within walking distance and an excellent breakfast place across the street. The staff was very helpful. We had a problem with our in-room safe and they promptly fixed it. The breakfast is typical continental breakfast. It was pretty busy while we were there, but items got restocked fairly quickly. Our room was clean and had everything we needed. There's a fridge and coffee maker. The free wifi was fast. My only complaint is was the lack of counter space in the bathroom.

""Excellent Hotel. Phenomenal Service""

5
09/01/2016

Our stay in this hotel was very enjoyable even compared to previous hotels that we have stayed at in New Orleans. To be quite honest, I did not expect the staff to be as efficient, respectful, and helpful as they were. A special thanks to Mrs Sonjia in the front desk. Room and others amenities was clean and great, everything was there in the right place and moment to make feel us like we were at home. Thank you!

"First-timers in New Orleans"

5
05/01/2016

In a crazy city like New Orleans, we wanted to make sure we were choosing the right hotel. It was only me and my little sister, driving across country, so as two younger girls (21-25), I wanted us to be somewhere safe, close enough to the French Quarter so that we could walk, and something in price range since we were on a tight budget. I did very extensive research.. like I was a little crazy haha. Finally, I chose the St. Christopher with the help of my friends husband who used to live in New Orleans. I'm so glad I did! It was a very cute hotel with very helpful staff. It was a little bit confusing at first... I passed by the hotel a couple of times before I finally saw it and I didn't know where to park or even pull over because the city is so dang crowded. While I was making my last loop around after passing the hotel for the third time, I called the hotel and the girl said to pull into the yellow section out front and someone will help me unload while I went inside to check in. Thankfully, I got a spot. If there is no room when you drive up, just make a couple of loops.. it clears up eventually! So I checked in with a nice girl and all of our stuff was brought up by a bellhop and our car was safely taken to valet parking so I didn't have to park on the busy street. I was nervous because we also had a 65lb black lab with us with anxiety issues when she's left alone. Of course, we were in New Orleans so we wanted to go out and have fun! We turned on the TV to a good volume and walked out of the room. Our dog barked twice and then whined a bit. Now in New Orleans, it's not often quiet, so we felt comfortable enough to leave. We went downstairs and I spoke to the girl at the front desk. Told her that we have a dog and left our number and to call us if there was any issue at all with noise or anything. She was very relieved because most people don't care. Was very understanding and said it wouldn't be an issue. Yay! So we went out, had a WONDERFUL time and just completely fell in love with the city. The next morning, we called the valet and bellhop and he came up promptly to get our stuff and by the time we got downstairs, our car was waiting for us. So be warned, it is a very busy city (we went in August). My one piece of advice.. you have to be patient! Whether you're staying at the St. Christopher or one of the other many hotels or homes, there is limited parking and a lot of traffic. Don't worry though, you'll get there! Relax and have a great time! Enjoy the city and all of its culture and unique character! And go to Pat O'Briens! Try the alligator bites, their trio (red beans and rice, jambalaya, and gumbo samplers), the seasonal seafood cakes, and of course their famous Hurricane!

"Phenomenal hotel!"

5
04/01/2016

Everyone at this hotel goes out of their way to make your stay as pleasurable as possible. James and the rest of the management team made both my wife and I feel welcome and assisted us in every question we've had.

"great 1st trip to new orleans"

5
02/01/2016

our stay was so wonderful and fun. From check-in to check-out the staff was great. Our room was spotless. The location to everything was so handy. We liked having our car in a secure parking area. We liked the closeness of the attractions we came to see. Loved riding the trolley again since leaving Ca.

"Guest"

5
28/12/2015

This is the second time this year, that I have stayed at the Best Western St.Christopher in New Orleans. Both times have been a really nice stay , for a reasonable price. I have stayed at many hotels in New Orleans over the years, and I would highly recommend this one for it's price ,location, comfort and cleanliness.

"Great accommodation "

4
27/12/2015

Great location of this hotel just meters from Canal street. The staff are mostly friendly. A few dramas with the checkin but the manager was very helpful. The included breakfast is good but not a loss of you miss it. The rooms were clean the bedding soft and the beds nice, the views onto the street are also good. Would be great for families or singles looking to hit bourbon street.

"Awesome Placce"

5
18/12/2015

Great hotel! Perfect Location. Take advantage of the valet parking as the hotel is 15 minutes away from just about everything you want! They let us in on a great bus tour around the city which they set up for us! Well worth the price in my opinion. They also reserved us a spot for the Steamboat Natchez Lunch Jazz cruise. Great food on the cruise and pretty good Dixieland Jazz band. Staff is wonderful! Hats off toe Summer and Ariel at the front desk. Ariel pointed out an awesome restaurant for us just down the street called Huck Finns! Superb food and short walk. Will definitely book this hotel again when we are in New Orleans!!!

"terrible"

1
18/12/2015

terrible customer service, do not care about customer relations, will not help through booking errors and offered no solution or discounts. acted like they don't care about helping us through the mistake. Could have handled the situation better then they did. recommend that you do not make any mistakes they will ot help you.

"Close and Cozy"

5
16/12/2015

Very nice hotel , short 5 min walk to Bourbon St..Staff was very helpful with everything breakfast in the morning was real good . Room was very clean , maid service excellent Overall great value and pleasant stay.

"Great atmosphere, great location"

4
12/12/2015

The Best Western St Christopher in New Orleans is a gorgeous little boutique hotel with a little bit of quaint French and rustic character. The staff are really friendly and helpful and the continental breakfast is substantial. It is in a great location just off Canal street and within walking distance to most of the major New Orleans attractions. I would thoroughly recommend it.

"Excellent Location - close to everything"

5
10/12/2015

The is a nice little hotel with very friendly, helpful staff. I got one of the smaller Queen interior rooms, but there was plenty of room and a nice bathroom. There is a refrigerator in each room. No complaints.(Note they charge a $1 a night safe fee, even if you don't use it. Not a big deal, really.) The breakfast is typical, but there is enough variety for all. The best part is your ability to walk everywhere in the French Quarter. You are just off Decatur ST and a few blocks from Bourbon ST. If you want to ride, the street cars pass right by the corner along Canal ST. Since I like to walk and explore all the little shops, this was perfect for me. (Hint: If you are walking, stop in all the candy stores they have free samples! We also stumbled on K-Paul's Louisiana's kitchen for dinner and had a great meal.)

"Comfortable stay"

5
06/12/2015

We enjoyed this hotel and we will stay here again next time we are in New Orleans. This hotel is in an excellent location. It was very quiet at night. Plenty of close restaurants. I highly recommend this to anyone.

"Convenient & reasonably priced."

4
04/12/2015

This hotel is practically on Canal St & we caught the Loyola Streetcar from the train station to the hotel. We walked often to the French Quarter, to the river & to Harrahs. We also caught the bus from nearby. Walls are thin, so bring earplugs. Cute decor. Our room had a window which is probably better than the rooms without Windows. Would stay here again.

"new orleans BW on Magazine"

3
04/12/2015

All good but for the cleanliness mostly notably in the bathroom. AC did not really blow cold but more cool throughout stay. First time I write a hotel review. Desk Personnel and valet were very helpful. Kitchen area a little tight as far as space.

"No Window Room but Wonderful Location"

3
03/12/2015

When we first arrived we were told that valet was $41 per night and because it was Bayou Classic weekend another $30 per day insurance deposit was needed to ensure our room. I personally think all these extra fees should have been mentioned when booking the room. Once we get to our room the air wasn't working so someone had to be called to fix it. Then as I'm looking around I notice there is NO WINDOWS in the room. I've never stayed in a room with no view. Very different. We didn't know if it was day or night, sunny or raining. The second day the ac unit started leaking really bad and had to call someone to fix it. Check out day the toilet was stopped up... What and interesting weekend. Now don't get me wrong, the location was everything. We were in walking distance to everything, French Quarters, Bourbon St., Super Dome, and of course Harrah Casino. All in all it was a great weekend!

"Neat gem tucked away near the French Quarter"

4
03/12/2015

We were pleasantly surprised by this small hotel on Magazine Street, right next to Canal and the trolleys. A comfortable bed, nice free breakfast, a courteous staff and valet parking made it all a pleasant stay, and a good value. A bit hard to find in the dark, but pay close attention and you will be fine. We loved it.

"Nice place to stay"

4
02/12/2015

Very clean. Interesting use of old brick throughout the property. Parking was a little pricey and was far away. Took a little time to get the car in the morning. The valet person brought the wrong car the first time, had to bring it back, and then bring our car. Took almost 1/2 hour to get our car. Breakfast was as expected. Staff was helpful and knowledgeable.

"Excellent Hotel"

4
29/11/2015

Excellent hotel, very good location, next to French Quarter and everything to a walking distance! Friendly staff, good Breakfast, close to the convention center and River walk outlets to do your shopping!

"What a Gem!!"

5
29/11/2015

This hotel is reasonably priced and sits right on the edge of The French Quarter. It is accessible to both the bus and trolley routes. We had an interior room but as my companion doesn't like heights this was not a problem for us. All the staff was helpful and friendly and the manager made some excellent recommendations for local restaurants and attractions. We actually went to The Ruby Slipper (next door) everyday for breakfast. Juanita on the bar was super friendly and made the best Hurricanes. This hotel is well maintained and our room was cleaned daily around OUR schedule. Housekeeping never made us feel like we were in their way or interrupting their schedule. EVERYONE was very personable. Close to the Casino, the river front outlet and as I said - The French Quarter - everything was within walking distance for us.

"Unacceptable!"

1
28/11/2015

Arrived at 11 and realize checkin was at 4, but was told 1:30 the room would be ready. Came back at 2 and told would't be ready till 4. That was just another lie. We finally got in our room at almost 6pm! The bellhop was useless as he was more interested in helping some young ladies with the tv instead of helping with our bags. My wife needed her insulin and he told he to wait while he helped the ladies with the tv. We just took our own bags to the room. We found no sheets, blanket, or pillows for the fold out sofa. The mattress on it was useless and uncomfortable. The room was very nice, but the service was horrible. They did take $50 off my room rate and offered late checkout, but the staff needs lots of help in this service based industry.

"No window, but central located"

3
27/11/2015

A very cheap Hotel which is located within walking distance to every important hot spot of the city. Make sure you get a room with a window. As we all (group of 5, 2 night private following to a business stay in another Hotel) had a room with a fake window (mirror!!!). Don't eat the breakfast - we all got sick.

"St.Christopher hotel"

5
25/11/2015

This is an older hotel that was sorely in need of upgrades after hurricane Katrina. Much has been done since I visited this hotel a few years ago. I had a double room that was spacious and clean.The bed was very comfortable and towels,supplies etc.were plentiful. I just can't say enough good things about the staff.Every single person I encountered there was friendly,efficient and courteous.I have never been treated this well in a hotel before. There is a complimentary breakfast area off the lobby with a good assortment of breakfast items. I am most impressed with how well they have brought this hotel back . I have stayed in a number of hotels in New Orleans, but this was by far the best value for me. ?? For their wonderful staff

"Very nice hotel."

4
25/11/2015

This was a very nice hotel nearby the France quarter. Beds are good and breakfast was enough. Only valet parking was pricy. But every hotel in the area has a very pricy valet parking. Overall it is a good place to stay.

"personal"

5
24/11/2015

the whole staff was very helpful and very friendly the rooms very confortable and clean would go back and stay again the breakfast was very good and food was hot and very clean the workers there cleaned up right away

"Great spot"

5
23/11/2015

The location is ideal as it across the street from the French Quarter and just a few blocks from the river. The rooms were clean. The breakfast area was large enough so that everyone dining could have a seat and the breakfast options were good. All the staff were extremely friendly and helpful. The rooms were quaint and clean.

"Great hotel and location. "

4
20/11/2015

Location is great for French Quarter (less than a block away). World War 2 museum (6 blocks straight down magazine street). River and Convention Center are just a few blocks away. And proximity to Canal opens great public transport. Hotel itself is quaint and well maintained. Clean. Friendly and attentive staff. Great, affordable option with free breakfast.

"Great location, Great Price, Nice rooms"

5
19/11/2015

I was in bind for a hotel when I arrived into town and found the hotel on hotels.com having a sale. They were closest to my friends who were attending a conference at the Marriott so I was happy to find out that they had room. I wish I knew the reservation persons name but she was amazingly kind. She helped me during a quick bit of panic not having a place to stay and got me taken care of quickly. She explained everything to me and gave me the same deal I found online. I got a great room that was clean and spacious. When I arrived the front desk employee was very helpful. I will definitely stay in this hotel again if I am ever back in New Orleans.

"Guys trip before game at LSU"

4
19/11/2015

3 buddies decided to hit up New Orleans for 2 nights before going to a college football game. This hotel was a great price and location. Easy walk to French Quarter, casino and World War 11 museum. great breakfast place, the Ruby Slipper, right across the street. The room was large enough for third guy to set up inflatable bed. Overall we were pleased.

"Great location, great price"

5
16/11/2015

I picked this hotel because of proximity to New Orleans Marriott, where I had a meeting. It was much less expensive, and just a hop, skip & jump around the corner, was very convenient. Very nice facility!

"Stayed from 11/12-11/13"

3
15/11/2015

While the room was delightfully larger than than pictured online, there were a few faults. To begin with, there is supposed to be a full bar. While I tried to order a mixed a drink, 3 out of 4 choices weren't available. The response was that they were waiting on a delivery. The next day a group of gentlemen tried to order beers that were displayed as available; the one they wanted wasn't available either. It's New Orleans-the bar should be fully stocked at all times. Moving on to the bed linens, there was dried, bright red nail polish on the comforter much to our surprise. They mopped the floors at 8:30 am, quite possibly the busiest time of day. There wasn't enough seating in the breakfast area and the breakfast choices were dismal. For the price we paid, it was very disappointing. The highlights were the location and the bell hops/valets.

"Okay place"

2
14/11/2015

Rooms were nice. We had a brick faced wall, which was pretty. The only problem I had with the hotel was that the staff are not friendly at all. I asked for 10 One dollars bills to tip the valet and purchase trolley tickets and the lady at the front desk refused to give them to me. Overall, just a bunch of unfriendly staff, which was unusual for New Orleans. Most of the time the people of New Orleans are very nice

"Good location. That's it."

2
10/11/2015

This is an old building in a great location. Rooms are small and not comfortable. They also have a not so pleasant smell, sheets had an odd smell to them too, definitely not fresh. Forced to initial a form acknowledging a safe fee prior to being allowed to check-in. They absolutely refused to relax this fee. I don't care if the safe fee is listed at the bottom of hotel amenities on their web site or it is only $1 per night. It is a bogus fee if I am not going to use the safe. Why not jack the room rate up a dollar instead of this stupid fee. I travel extensively for the Military and they do not reimburse for unnecessary fees such as this. It's the principle of the thing though, not the amount. I've run into this before at another chain of hotels and it has been no problem to remove the fee when requested, but not this one. It's more important for management to make an extra buck than to satisfy an unhappy customer.

"Comfortable Hotel in Great Location"

5
09/11/2015

We had a very comfortable stay at the Best Western Plus and St Christopher. It is in a very convenient location, within 5 minutes walking distance of the French Quarter. There are plenty of bars and restaurants to choose from and lots of shops and an excellent retail park nearby. The staff are particularly welcoming and helpful . The breakfast is great and plentiful with a great selection of hot and cold items to choose from. We had a very comfortable and clean room with a large double bed. I would definitely recommend this hotel and would stay in it again.

"Great stay! Great valet and all around customer service."

5
08/11/2015

All of the staff were great. Summer and Jamar we so helpful and pleasant. The room was so clean and comfortable and pretty. The lobby was also clean and very pretty. The best part of our stay was valet. We arrived way before check in and John, the valet guy was wonderful and held our bags while we visited the city before check in. He made recommendation of places to visit and was so right! In the morning for check out, he also held our bags while we went to his recommended restaurant and it was delicious. John was friendly and joked with us about the city and events while we waited for our car to be brought to us. John was the best!

"Not worth the money"

2
06/11/2015

Staff came into room without knocking, then said she thought our room was vacant. The room smelled of mildew, it was hot, safe was broken. Not worth the money. We will stay across the street at the Marriott on our next visit.

"great hotel!"

4
04/11/2015

Beautiful hotel in a great area close to the French Quarter although the street where the hotel is located is not so busy. Very nice decorated room with good wifi. Valet parking is expensive but necessary because public parking is even more expensive. Very friendly and helpfull employees at the front desk. Breakfast was ok when everything was filled up but sometimes there where things empty.

"Average for the price"

3
04/11/2015

This hotel is in a very nice location, but it is very bare bones. Our room did not even have a window! If you plan on barely being in the hotel it is not a bad place to stay. We had trouble with our TV reception, the vending machine on our floor, and the room was not cleaned to satisfaction.

"WORTH THE TRIP BACK!!"

5
04/11/2015

My boyfriend and I decided on a last minute trip to New Orleans for Halloween. Many hotels were booked up and so I was excited to see that the Best Western had vacancies but a little worried as to why they had vacancies when so many others didn't. From the time we arrived and was greeted by the valet driver, we experienced nothing but THE BEST customer service!!! Our room was ready prior to the 3PM check in time, another gentlemen took our bags to our room, let us know he would be there all weekend to assist. The hotel is in a great location, within walking distance of all of the attractions, French Quarter, Casino, Outlets, etc. Needless to say, we decided the day before checking out that we would be back again!!

"Remember You're here for Bourbon Street"

3
04/11/2015

Prior to arriving here, we read the reviews and some were awful. We were nervous but were pleasantly surprised. The room was a bit small but it was clean. The beds were coomfortable. The furnishings are a bit warn. If the size of the room is important this hotel is not fot you. If you're in the big E Z to party and just need a clean place to flop, this is your place. I gave this hotel a rating od three not because there was anything seriously with it but becase it is not a Marriott or Sheraton quality. It matches up w/ HI and HI Exp. The only down sides were that hotel parking was five blocks away so we valeted the car. If you are going to dine in the French Quarter you can walk easily to your favorite restaurant from the hotel. I was glad for the walk since it helped walk off thosee great meals. The morning breakfast area is a bit chaotic, but if your headed for Cafe du Monde, Brennans or Commander's Palace, who cares. If not, then get there early.

"Pet Info"

3
03/11/2015

Hotel has no pet friendly area around hotel for your dog to go to the restroom. Be sure to check with hotel before booking, like I will the next time. This was my first time in Louisiana and unaware there is not much grassy areas for pets.

"Not the BEST Western that we are used to"

2
01/11/2015

Stopped at this hotel for 2 nights pre-cruise with my family. We arrived late evening and were asked upon check in to leave a deposit of $10 per person per night a total of $60, my wife first tried to do on her credit card, declined, I tried on mine, declined and eventually we had to use our pre-paid card, we were assured that we would get this back within 3-5 days after we had checked out. When we got to out room both my wife and I rang our card companies in the UK at cost to us to see why they had declined the payments, we were both told that the hotel had been inputting the wrong expiry date for both cards, not certain why they would need to do manually as they were swiping the cards. Upon return from our cruise 7 days later I checked my pre-paid card and to my surprise no Ecuador yet received, I have emailed the hotal but as I am leaving tomorrow it seems unlikely that I will get a prompt response or my money back to spen whilst in the states!!!! Now to the hotel itself, it has free wifi and offers a continental breakfast. Wifi was good and fast even in the room, the only real plus point apart from its location, right next to Canal Street. The breakfast was just ok if I am honest and our room didn't even have a window, not great. I would only recommend this hotel as a budget option and wouldn't recommend to my friends which is a real shame as I was expecting a really good stay here.

"Big Chain with New Orleans Style"

5
31/10/2015

I have stayed here several times. The location is outstanding. The staff, is excellent. Rooms are small, but very comfortable. The exposed brick in many rooms just adds to the New Orleans experience. The valet service is excellent and well worth it if your going to be driving outside the Quarter.

"Great hotel.. Great staff...Great location"

5
28/10/2015

Loved the hotel, staff was friendly and helpful and the location was walking distance (across the street!) to the French Quarter. Restaurants were close and all the fun of Bourbon Street was just around the corner. Would recommend this hotel and would definitely stay again.

Collin C, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you so much for taking the time to write a review. I am pleased to hear you enjoyed your stay with us. We appreciate the feedback and hope to see you again soon. Best Regards,

"Great Service! Perfect location!"

4
24/10/2015

We reached there around 9:00 am.I was pleasantly surprised when they offered to check us in if our room is ready!It was not, but they did let us check in our luggage. They offered us coffee. The room we got was small yet big enough for two.Even though the hotel is right next to busy canal street, it was not noisy at all. Bus stop was in the next intersection. 15 minutes walk to Jackson Square or Riverwalk outlet . 10 minutes walk to Bourbon Street.The pancake maker in the breakfast room was out of order other wise breakfast was ok.The price of the room was reasonable.

Collin C, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you so much for taking the time to write a review. We appreciate the feedback and hope to see you again! Best Regards

"Great value, near to everything"

4
24/10/2015

Traveling for business mixed with pleasure. Chose this hotel over other at this price range because of the Best Western name. It is close to the French Quarter (but far enough away that you avoid the crazies) and the streetcars to take you to the Garden District. Rooms were passably clean and the staff was fantastic.

Collin C, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you for taking the time to review our hotel! Your feed back helps our staff provide the best possible experience to all of our guest. We look forward to your next business trip in the area. Kind Regards,

"Aweome place to stay"

5
23/10/2015

Walking distance to French Quarter. Very clean, quiet. Workers are all pleasant, going out of their way to accommodate you w/any requests. Security of building was great. We felt very comfortable. Breakfast was spotty - food not refilled often or fast enough.

Collin C, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thanks so much for the great kind comments on our team. I will be sure to pass them on. We hope to see you again in the future. Warm regards

"Great hotel"

5
23/10/2015

This was a very nice hotel, with friendly staff & a great location. Just a few short blocks to the heart of the French quarter. We had a nice room with brick feature walls and some of the old architecture details from what the building used to be. The breakfast was good & the cheaper parking ($25 for 24hrs) was right behind the hotel. The staff was very accommodating on letting us check in early &check out late. Would def stay again.

Collin C, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Many thanks for your recent review; we appreciate you taking the time! I was very glad to hear you enjoyed all our facilities. I look forward to welcoming you back again soon. Best wishes,

"Felt better than home."

5
18/10/2015

Valet was very prompt and took our bags to the room. Front desk fast, very nice and moved as quick as possible at check in. The room was amazing. Great view of the city and decore was so New Orleans. Upon check out we were running very late. We thought a river boat tour would leave us enough time for check out time. We were very wrong. Got back to the hotel 45 min after checkout. We were quickly greeted and given a new key to retrieve our luggage. I tried to explain the reason for being late and was interrupted with," Sir, no need to explain. This is New Orleans. These things happen and it's no problem. I'm only upset that your family ran back to the hotel. There was no need for that. " We travel to New Orleans every month. Tried different hotels. This was our first here. We will continue to come here from now on. Walking distance to everything.

Collin C, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thanks so much for the great kind comments on our team. I will be sure to pass them on. We hope to see you in the future

"Great location, great staff"

5
14/10/2015

I searched for the perfect hotel for days and I'm so glad I ended up booking this one. The staff was so friendly and answered all of my questions. Juanita at the bar was fabulous (buy one get one 1/2 off drinks when the bar is open). The rooms were clean. We had one with beautiful exposed brick and plenty of Windows. Beds were smaller than I anticipated, but still okay (I believe they were doubles). We had a conference at the Convention Center so location was key for us. This hotel was located in between the French Quarter and the convention center (about 15 minutes to walk either way) and right off of Canal Street. There's a Street Car/Trolley stop right outside the hotel on Canal St. Overall, we were completely satisfied with this hotel and I would definitely stay again!

Collin C, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. http://www.tripadvisor.com/ShowUserReviews-g60864-d320079-r316334942-BEST_WESTERN_PLUS_St_Christopher_Hotel-New_Orleans_Louisiana.html#

"great people, extremely clean rooms, great value"

4
13/10/2015

we booked this hotel considering price and location. It was a bonus that it came with a continental breakfast, this was the only one we found with that. The room was very clean and comfortable, we did not experience any probelms with anything during our stay

Collin C, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thanks so much for the great kind comments on our team. I will be sure to pass them on. We hope to see you in the future. Warm regards

"2 Night getaway"

4
12/10/2015

Hotel in convenient location. Room was a little small, but was good for just the two of us. Internet access a little inconsistent. Continental breakfast a plus, staff members helpful. Overall good experience. Nothing extremely fancy, but clean. Decor exposed brick on one side in the room, view outside window not the greatest, but we only stayed in room to sleep.

Collin C, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you so much for taking the time to write a review. We appreciate the feedback and hope to see you again

"Mother & daughter trip to New Orleans "

5
11/10/2015

Excellent hotel and very convenient to all we wanted to see and do. Extremely clean and comfortable bed! Would definitely stay here again! We were on 9th floor facing tear, view of Harrah's and Mississippi River from window. Very quiet and accommodating. ..whenever we requested more towels, they were brought within minutes.

Collin C, Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Many thanks for your recent review, we appreciate you taking the time! I was very glad to hear you enjoyed all our facilities. I look forward to welcoming you back again soon.

"Good stay good value"

5
09/10/2015

I was here on business and was very pleasantly surprised with the quality and convenience of the St. Christopher Hotel. I wasn't sure where to park so I called the desk and was advised that they had valet parking which was reasonable and convenient.

"Everything We Could Ask For!!!"

5
06/10/2015

I'll keep it short and sweet. Easy check-in. Clean room. Fridge in room. Friendly and helpful staff. HOT coffee. Great location. Just across Canal Street to The Quarter. Convenience store on the corner. Next door to The Ruby Slipper. Free use of computer and printer. Would definitely stay here again.

"Great people, okay hotel"

4
05/10/2015

This hotel is in an excellent location. Steps away from Canal St. There's also a store on the corner. Check in was easy and the front desk staff is amazing. The room was a little small for two adults. The bathroom was very tight and no counter space. My room didn't have a window (which I was advised of) so I felt a little disconnected to what time it was or what the weather was like each day. If you're looking for a place to basically sleep then this is it. I wouldn't recommend if you're traveling with children. The staff was great, hotel just okay.

Collin C, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Many thanks for your recent review, we appreciate you taking the time! I was very glad to hear you enjoyed all our facilities. I look forward to welcoming you back again soon. Best wishes,

"Great location, super friendly service"

5
04/10/2015

I have to say that I was expecting a rather boring chain hotel sort of stay from this 'best western' hotel. I was very pleased with the friendly service from the moment I arrived to check in. The morning continental breakfast was not the highlight of this stay, but I was grateful to have a good cup of coffee and some toast before heading out to my conference in the hotel in the next block. The staff members, that I met in the hallways, elevator, or in the breakfast area, made me feel very comfortable as they readily engaged me in conversation. The room was beautiful, clean, and the bathroom was spacious. I was a block away from Canal street and the Quarter was just across the way, so I could grab a good coffee or lunch at any of the hundreds of unique establishments and avoid the pricier and less quality that I would have found in the conference hotel. On top of all this, I forgot my phone charger and returned several hours after having checked out to try to retrieve it. The bell hop literally ran and got the cleaning staff members to assist in locating it; which they did. I was soooo happy. I will definitely plan to stay here the next time I come to NOLA!!

Collin C, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely

"Retirement getaway"

4
03/10/2015

Staff, from front desk to breakfast staff to maintenance to valet all were extremely polite and very, very helpful. would like to have had the room made up much earlier than 5:00 pm though. Cold water is warm, but always plenty of hot water for shower and bath. Great location.

Collin C, General Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thank you so much for staying with us, please come again. Thanks

"Great Location"

4
03/10/2015

Great location 4 blocks from bourbon street and one block from canal st only downfall is the valet parking is expensive also good continental breakfast,also first day, their room service came knocking at our door about 9 a.m. who does that ?

Collin C, Front Office Manager at BEST WESTERN PLUS St. Christopher Hotel, responded to this review
Thanks so much for the great kind comments on our team. I will be sure to pass them on. We hope to see you in the future