Best Western Hotel La Place Inn, La Place

Nothing great, nothing bad at the Laplace BW. Room was clean with comfortable beds. Staff gets 5 stars for being very helpful and friendly. Breakfast fare was your standard pre-cooked hot items along with cereal, pastries etc... excellent on the coffee. Would stay here again

Clean room with very comfortable beds. Maid service was excellent. Continental breakfast was fair, not many choices. It serve my purpose during this business trip. Plenty of day laborers staying here.

Their picture is false advertising (it was probably taken at the very least 10 years ago). This Motel is run down, and shabby. There are no "palm trees" in the front of it. Just an abandoned overgrown empty lot. The paint is peeling off the hotel. There were clothes hanging off of the guardrails and trash in the parking lot. Also on top of all that, when you confront them about the condition of their facility and ask for a refund they will deny your request and keep your money. Even though they swindled you out of your money by showing themselves online to be something that they are not.

I'm a truck driver so I have stayed at a lot of hotels but no one compares to nest western, everyone is so friendly and my stay is always enjoyable. I would definitely stay at best western again as well as highly reccomend it to a friend

We brought 65 Sr Adults into the area and the Best Western was MORE THAN AMAZING! Fabulous rooms, A+++++ service, great breakfast...the manager was the over the top wonderful. Ryan is his name...make sure u meet him...what a great man. We LOVED it.

Great location close to New Orleans. Easy to find! Very comfortable beds, good breakfast and very friendly staff. Such a quiet spot after a long day on the road! Conveniently located for a trip to The Whitney Plantation the next morning.

Staff is So pleasant on every visit very clean rooms with delicious breakfast what else could you ask for. I've been coming here for about 2 years now and I absolutely love coming here I would recommend this Best Western,Trust

I will not stay there because their workers have a very nasty attitude. I called to set up my reservation and the person I spoke to was not polite at all. After a night's sleep, I decided to cancel because I didn't deserve that.

My goodness, the staff was AMAZING, EXCELLENT, GREAT AND OUTSTANDING! The staff took very good care of me and my family during our stay! It made my trip again very memorable one. I would like to thank Best Western of Laplace. La for having the ABSOLUTE BEST Staff ever! I also would like to acknowledge RAVEN at the front desk for her efficiency as well as quickness during check-in and check-out. I love the courtesy, pleasantness, friendly and beautiful smile that was given during my stay. I would like to thank BERNARD at the front desk for accommodating me with extending my time for a late check-out which provided additionally rest before getting back on the road to travel. Finally, I give a great thanks to PAULETTEE in House Keeping and Breakfast Area. Paulette made sure during our stay me and my family had everything we needed for Breakfast and in our room. She was such a pleasant person with a beautiful smile that brightens up our morning when we saw her. The room was extremely clean also when we walked in our room it smell so good in there like fresh flowers. Thanks again Best Western!

We booked this room for a one night stay while traveling. The first room we were given had the door standing open and we didn't feel safe. The second room we were given was appalling. The hair dryer was covered in mud, the trash wasn't emptied, and when we pulled down the bed sheets there was a small bug and a very nasty hair in the middle of the sheets. It was very obvious the bed sheets had not been changed. This wasn't somewhere we could comfortably sleep and had to find somewhere else to go. The hotel has the potential to be decent, but needs appropriate cleaning. The only reason I'm rating it a 2 is because the hotel management did refund our money and the clerk in the office was very kind about the whole situation, which was totally beyond her control.

My son and I stayed here on a last minute decision and I was very pleased. The room was clean, the price was reasonable, and I felt like we and our vehicle were secure. It was very close to our destination so when we had plans to return there the following week, we went right back.

The hotel is easily accessed from I-10 and is close to great restaurants. The staff is friendly, helpful and always smiling. Willette, Raven & Daniel are always going above and beyond for all hotel guests no matter the request. The rooms are always clean and ready for you! The beds are comfortable and the parking lot is bright and well lit. If you are close to LaPlace and want a great room for a great price- don't pass up this Best Western!! Call and talk to Willette, Raven or Daniel!!!

Smokey and stinky. If you are a smoker or person who doesn't mind the musty smell of cigarettes, this place may be for you. We were very disappointed considering the marketing/advertising of this facility. Poor front desk service also. We decided to leave.

Arrived late that night and check in was quick and easy. Room was cold and clean when we arrived. It was very nice for the price. Women at the front desk were friendly and helpful. We would definitely stay there again.

Everyone there is so friendly and super nice.. Daniel Thomas raven and Ryan at the front desm are extremely nice.. and breakfast was hot and ready daily!' I will deff go back to this location!! Recomend it

Friendly and very pleasant staff. Breakfast was a great experience thanks to Paulette-lots of varieties to choose from. Will definitely stay there again if my family in in that area. .Staff go beyond to make you feel at home

No problems. Everything went as expected thanks for a great stay :) FYI this is a great location if visiting Cajun Pride Swamp Tours. Also 30 min from Oak Alley Plantation in one direction and 30 min the other way to New Orleans.

From the beginning to the end of our stay, it was a wonderful experience. The man at the front desk was very kind and professional. He went out of his way to make us feel valued. There was a bit of cleaning that was overlooked, but he made sure that the problem was solved. We would return to this location.

Very nice clean room. Everyone was friendly and very professional. Will definitely stay in this hotel again and recommend it to everyone. My favorite part was the comfortable beds and different choices to have for breakfast.

I stayed here for 2 months, except for a few weekends, for work. The staff is great. Always nice, friendly, and helpful no matter what time of day or night. The housekeeping staff do a great job keeping it clean and stocked. And the inclusive breakfast is one of the best I've experienced.

We stayed for two nights over French Quarter Festival weekend as hotels in town were just too expensive. Took around 25 minutes to drive in to the French Quarter from the hotel. This is a newer hotel in a good location close to the freeway (but not too close to be disturbed by traffic) and a short drive to local eateries. El Paso Mexican restaurant does great food! Front desk staff were great, really friendly and helpful and cookies and coffee in the lobby were a nice touch. Our room was excellent, very spacious and clean and the beds were so comfortable and large. Nice toiletries but unfortunately these didn't get replaced on the second day so we had to go and ask for more. Wifi worked well. Pool area was clean and inviting with chairs and recliners. Only complaint is that outside our top floor room there was a small patio area with a table and chairs which encouraged a rather noisy group to sit outside our room drinking and talking until late in the evening until we asked them to keep the noise down. After they had gone the room was quiet. First morning breakfast was excellent with a really great choice of hot and cold food, really couldn't complain about a thing. Unfortunately the second morning wasn't so good. Arrived for breakfast at 9.15am (breakfast is apparently served until 10am) to find pancake machine turned off, bacon had run out and the cartons of milk in the fridge were out of date (fortunately our daughter smelled the milk before using it otherwise we wouldn't have even thought to need to check the date!). Overall we had a mostly excellent stay and I would recommend this hotels to others looking for an inexpensive alternative to paying the high prices in town.

Don't stay here. Small rooms with odor. Bathroom small and sink not in bathroom. Beds hard. You can only assess rooms from outside. No elevator. Had to walk up 2 flights of stairs in rain with 2 kids and my baggage.

Some staff was nice, room was exceptional. Sink splashed water out trying to use it. Didn't have some stuff like toilet paper. We had to go get it ourselves after having peovlems checking in. Overall it was ok and worked.

Great front desk staff. Very friendly and made you feel welcome. Updated our room to a suite, which was clean and cozy with 2 tv sets! A great seafood restaurant was recommended that was close by and breakfast was delicious. We would stay again.

We chose this Best Western because we couldn't get a hotel room in New Orleans on a busy weekend. It worked out perfectly, twenty minutes outside of the city with easy access to the interstate. The room was spacious, clean, and comfortable. The hot breakfast had plenty of choices in a clean breakfast room, and remarkably the full hotel was blissfully quiet for a good night's sleep.

The staff are pleasant, the breakfast was good, and my stay was awesome! I would certainly stay here again. I had the suite and I really enjoyed my room. Great food nearby. Enjoyed my stay. Thank you.

Hotel rooms were average. Did have a complaint about room amenities not working which was addressed the very next day (Same day of complaint). Erica was a great receptionist who was also the person who addressed all our needs. Even went way off and beyond and provided breakfast, even served it to the table.

Love my stay here. Thanks best western. I will be staying here more often. Cheap prices too depending on where your staying. Awesome staff. Clean rooms. Great breakfast. Parking is good also. And the pool when its summer time.

It was a very pleasant experience for my companion in myself. The hotel room was very clean and nice. The hotel overall was very nice. The only thing that I really didn't care for was the continental breakfast because they don't have any pork alternative

We spent three nights there for a graduation. The room was clean and everyone was very friendly. There breakfast in the morning was pretty good. It was both a hot breakfast with your classic continental items. Definitely will stay again if in the area.

Best Western LaPlace Inn was a Great Hotel ... we stayed here for 3 days ..traveling from Atlanta Georgia and... Everyone was very nice and they made me feel comfortable .. MONICA WAS AWESOME ! She assisted my family and I with whatever we needed for breakfast with no problem ! Best service Ever ! ERICA on the Front Desk was really sweet she said good morning every time we walked in for breakfast with such a positive and friendly Attitude ! If they both were allowed to take tips I definitely would of gave them one ! Overall all staff was Great ! I will be coming back in feb to visit and I will be staying in the same hotel :)

Pretty okay choice of breakfast and I enjoyed having Monica as a host for breakfast, she made sure we were good every moment she could! And also at front desk Erica. She was really helpful to me and my friends because we didn't know to much of where we were at and she helped us out a lot! Overall we had a great time at this hotel! Greats service!

This is really nice place to stay. We are glad that we read reviews at hotels.com and decided to stay here. Really nice employees. In the morning Erica served good breakfast and she made sure everyone is full before they head to road or plan their day. For the price, location, and service i highly recommend this place.

Positively speaking, the hotel is close to the interstate. If truck stops are important in your travels, there are two within walking distance. Erica at the front desk was terrifically helpful upon my arrival. I arrived early and her assistance to get me into a room was above and beyond. Other front desk staff were great, as well. That's about it on the high side. On the down side, a few events were disappointing. On the second of my four day stay, housekeeping did not clean my room until 6PM. I had to call the front desk and request the service. I noticed a tissue box cover but no tissues, so when the housekeeper arrived, I requested a box. I was told they didn't have any tissues. It got nuttier... The very next day, housekeeping did not show at all. I didn't get back to the hotel until 7:30pm and the response I got when I called the front desk was essentially, "Oh well....". Finally, when I asked to use the business center to print out a boarding pass, I was told their printer never works. I was instructed to go to the Marriott next door, tell them I'm from the BW and use their Business Center. Crazy.

Half a block from the interstate, and near wildlife and metropolitan areas, this is a budget-friendly stay with beautiful rooms, wonderful staff - front desk, cleaning, breakfast - and way-better-than-average breakfast. Such a surprising gem, but shhhhh, don't tell anyone, as I don't want it to be booked up the next time I need a room in that area!

Kathy9185, General Manager at Best Western La Place Inn, responded to this review
Dear Txtrigeek, Thank you so very much for the wonderful compliments and feedback. It is greatly appreciated. We work very hard to provide our guests with a clean, fresh, updated room and excellent service. Your feedback is important to us because it helps us to serve our guests better. We look forward to your staying with us again in the future. We will be happy to serve you. Kathy Nunez

This BW was satisfactory for the night stayed. The room we had was poorly lit and it was right opposite the ice and soda machines. That was a bit noisy. For the price - it was satisfactory. The staff was friendly and very polite.

Kathy9185, General Manager at Best Western La Place Inn, responded to this review
Dear 568francinef, Thank you so very much for your feedback. It is important to us and it helps us improve and motivates us to provide our guests with excellent service. I apologize that your room was located in a noisy area. We work very hard everyday to provide our guests with the best possible room and stay we can. I do hope you will chooose Best Western LaPlace in the future and let us know what we can do to improve your stay. Thank you and we look forward to seeing you again. Thank you for the compliments on the staff. It is greatly appreciated.

We spent two nights here, using it as a base to see several plantations along the river. The place was very clean, and the included breakfast was surprisingly complete, with bacon, sausage and eggs. I found my bed a little wallowy but my wife was fine with hers. Our room had a refrigerator and a microwave - nice amenities! The room's washbasin and counter-top were at one end of the room, just outside the bathroom. Some people may prefer that arrangement, but I prefer a self-contained bathroom. It's just a matter of preference. Our one suggestion is that well-lit, ground-level signage be added at the highway entrance; we found it difficult to know where to turn in when arriving at night.

Kathy N, General Manager at Best Western La Place Inn, responded to this review
Dear valued guest, Thank you so very much for your feedback on your recent stay. We are so happy to hear you had a great experience. We appreciate the wonderful compliments and will share them with the entire staff. We work very hard to provide the very best service to all of our guests, everyday. We hope you will choose Best Western Laplace Inn for your future hotel needs. We are close to all of the New Orleans attractions. Thank you, again. We look forward to seeing you.

My husband and I stayed here for a 3 day business trip. We've always enjoyed our stays at Best Western hotels all over the country but this is by far one of our favorites! The rooms were super clean & beds were so comfortable! What a great way to relax after a long day of work! The staff personnel was exceptional. They always made sure to greet us and made us feel welcome and at home. Breakfast was the bomb! Monica was super friendly and had the best personality ever! She made sure that no one left hungry, constantly restocking items, never letting them run low. We were very pleased with the variety of foods & drinks. Choices ranged from eggs, omelettes, bacon, sausage, biscuits, taquitos, French toast, pancakes, bagels,& more! Drinks consisted of milk( including chocolate milk) and a variety of juices. Enough said! If you're in the area, we highly recommend Best Western. I know we'll be back! Connie & Bryan Lambert

Kathy9185, General Manager at Best Western La Place Inn, responded to this review
Dear Connie and Bryan, We can't thank you enough for your kind words and compliments. We work very hard everyday to make sure we provide the best service we can to all of our guests. It is very rewarding for us as a team to receive this kind of praise. We are looking forward to your next stay with us. I personally want to thank you. I will forward your compliments to our staff, especially Monica. She is a super team member and we are lucky to have her. We are so happy you had a great experience. This really motivates us to do better and better and it is all because of guests who give us feedback so we can continue to improve. Thank you!

The room was clean and the staff was pleasant. My roommate noticed a smoke smell in the room and perhaps whatever was used to cover it up. I didn't notice a smoke smell, but had watery eyes and sneezing to suggest there had been smoking in the room. I had requested a non-smoking room.

Kathy9185, General Manager at Best Western La Place Inn, responded to this review
Dear Teresa, Thank you for your feedback. We appreciate your comments very much and we will strive even harder to provide our guests with the excellent service they expect. We do offer smoking and non-smoking rooms but unfortunately some guests smoke in the non-smoking rooms. Our housekeeping team work very hard to ensure our rooms are clean and fresh. I apologize we fell short on your room request. We try very hard to accomodate every guests room requests. Again, thank you for choosing Best Western LaPlace Inn and we hope you choose us again for your future hotel needs.

I like best western this place was wonderful . Location was a bit tricky because its behind an abandon building. But check in fantastic, beds very comfortable. room clean, pool area awesome right next to a truck stop soeasy to get beer and not drink or drive. Monica in the moring for breakest was fablous so welcoming and attentive. Cassandra for check out was wonderful and friendly as well. Would definitely recommend staying here.

Kathy N, General Manager at Best Western La Place Inn, responded to this review
Dear Ms. Love, Thank you so very much for your feedback. I apologize that your recent stay did not meet your expectations. We try very hard everyday to be the best and we fell short with our cleanliness goals. I am happy you had a great experience with our front desk staff and our breakfast selections. We appreciate it. Thanks for staying with us and please come stay with us again.

Let's be honest here, this place is a motel located at a truck stop. When I booked I asked for a quiet room on an upper floor, I was given room 119 which is located on the ground floor and directly opposite the ice machine. As soon as I walked into the room I could smell damp and everything in there was damp and sticky. I think this may have been something to do with the AC, so I had this turned off for the duration of my stay and had the ceiling fan on instead, this made things slightly better. Also housekeeping had a trash can on wheels that they were wheeling about at 7am, The ice machine was crashing out ice at 04:50 and all of the construction/utility workers who were staying there (and there were a lot) were moving out very early in the morning. If you decide to stay here make sure you get a very very early night and have ear plugs

Kathy9185, General Manager at Best Western La Place Inn, responded to this review
Dear 99iainb, Thank you for your feedback. It is important to us to hear from our guests so we can strive to do better. I apologize for the inconvenience you experienced with your recent stay. I am sorry you did not get a second floor room as you requested. We try to accommodate every request especially if the guest requests a specific room or location. If you are ever in LaPlace again, I sincerely hope you give us another chance to provide you with excellent guest service. If I can be of any further assistance, please feel free to call me at 985-651-4000. I appreciate you choosing Best Western LaPlace and we look forward to seeing you again. Thank you,

We stayed in a non-smoking suite with one king bed. Plenty of room, good size flat screen TV and very modern bath area. Our room was on the back, just feet from ice, vending and washer/dryer. Housekeeping cleaned the room promptly every time we wanted them to and were quite friendly. Fresh hot breakfast every morning from 5-10, which was great since we had to be at our job by 6. Breakfast was always outstanding, staff was attentive and genuinely interested in every guest. Overall an outstanding experience!

Kathy9185, General Manager at Best Western La Place Inn, responded to this review
Dear jjw6220174, Thank you for choosing Best Western LaPlace Inn. We appreciate your very kind word and compliments. We strive to provide our guests with the very best guest service everyday, every stay. I will forward your compliments to our housekeeping and breakfast staff. We look forward to your next stay with us and am confident you will have an enjoyable stay. Thank you! Kathy

Need to hire better employees that do not trade reserved rooms for drugs and try putting customers in a standard room. Employees are profiting off the rooms at the hotel and the owners need to handle the situation. I planned on coming next month but not sure if we will stay here again

Kathy N, General Manager at Best Western La Place Inn, responded to this review
Dear Ms. Colburn, Thank you for your candid response. I sincerely apologize for the inconvenience you experienced with your recent stay with us. I assure you we investigated this matter and it has been resolved. We strive to provide each and every guest with excellent customer service. We are conducting extensive training at every level. This property is under new management and I am confident that you will find in your next stay with us a very different and enjoyable experience. We look forward to seeing you next month. Thank you!!

Needed a place close to an attraction we were to go to in the morning. It was very close to the attraction and we couldn't have been happier with the room, pool and the awesome breakfast. It's not the complimentary type you get in a lot of places...this has the works! If we're ever in the area again, this is the place we will stay. Shout out to Ms. Monica who makes sure the breakfast is the best it can be!

Kathy N, General Manager at Best Western La Place Inn, responded to this review
Dear Karen, Thank you for choosing BW Laplace. I am so happy to hear that you had a great experience staying with us. We strive to provide the very best guest service possible. I will forward your very kind compliments to our staff, especially Monica. Monica puts a personal touch on her breakfast service and we couldn't be happier with her. Thank you, again. We look forward to seeing you again.

We recently stayed and it was a good deal and really clean room. Clean bathroom. They had good choice for breakfast and everything worked. Comfortable beds and great customer service. Would stay here again.

Kathy N, General Manager at Best Western La Place Inn, responded to this review
Dear Lonny, Thank you for choosing BW La Place Inn. We are so happy to hear you had a great experience staying with us. We try as a team to provide the very best guest service possible. I will forward your very kind words to all the staff for their excellent service. We look forward to seeing you again. Thank you.

I stay at a Hampton Inn a few times every month and this property is a perfect example of why. Great bedding, fast Internet, good breakfast, and great staff. Staff told me that renovations would be happening in a year or so, but I don't think the place needs it. My only complaint is the noise from the doors closing, a common problem with a Hampton Inn.

I love the location, the breakfast is good and the items are changed up everyday. The rooms are extremely nice unlike what I would usually expect, with fishbowl type sinks, very comfortable chairs to lounge in and with a price that I could afford with no problem even if traveling outside of work.

Kathy N, General Manager at Best Western La Place Inn, responded to this review
Dear Bonny, Thank you for choosing BW Laplace Inn. We are so happy to hear that you had a wonderful experience staying with us. We strive to provide the very best guest service possible. Thank you for the kind words and compliments. I will forward them to our entire staff. We look forward to your next stay with us. Thank you.

Nice rooms that are clean and really big. Check in was good. Breakfast was good. Good selections.Bathroom could be touched up around the tub, nothing really major. Would stay here again!!! Plenty of restaurants close by.

All worked great and close to sites and drive in to New Orleans ( 25-30 min drive ). Breakfeast room a bit small / can be crowded - breaks selection wide and family friendly. Pool clean and fun for kids

Stayed one night here. The hotel was clean and convenient. There are a lot of restaurants close by. We stayed here on our way to touring plantation homes. Not a lot of traffic and close to I 10. The staff are wonderful! The breakfast was good. Pancakes, omlets, sausage, cereals, donuts, etc. The breakfast area was cleaned and well maintained by Monica. She kept busy keeping everything clean and stocked. She was very friendly and helpful. She showed us how to work the pancake maker, which was really neat and made awesome pancakes! Thank you Monica!

Nice place, safe,clean,close to highways,restaurants,staff is very professional and accommodating ,Crystal rocks! And Monika is lovely,overall AMAZING experience, recommend it and will use them again.

A bad night in the middle of nowhere! The place was poor. Some people yelled all the night on the porch in front of my room! The room was old and the air conditioner was too strong! No comment on the breakfast...to forget!

JOHN J, General Manager at Best Western La Place Inn, responded to this review
I would like to thank you for your review. Sorry we didn't meet you expectations . We strive to make every stay a memorable one. Please don't hesitate to give us another try. Thanks, John

Staff was very nice, however the two biggest issues I had, they didnt clean the room the entire stay (3nights), and the air conditioner made a grinding sound. I spoke with the front desk and was told that they would fix it but they only turned up the air, and the sound continued, by the 2nd night we were used to it. (Room 210) The hotel was booked the weekend we were there and bc they didn't take the dirty towels and wash rags they apparently ended up with a shortage, 2 towels and rags for 3 of us.

Everyone was so polite! Our room was really nice and comfy! We walked into a really clean. We really enjoyed having different choices at breakfast! Kids loved the breakfast!!! The location of the hotel was nice. Right down from a swamp tour and a short drive from rally good food either way you leave the hotel!

My husband and I were welcomed with a sweet smile as we entered the lobby. The rooms were clean and beds comfortable. The breakfast was very good and what we expected. from a nice motel. We enjoyed our stay and plan to stay there again when passing by.

The rooms are nice and big with a fridge and a freezer. The overall apperance of the hotel is clean, outside and inside. The best part is the FREE hot continental breakfast. The Breakfast Manager is Monica and she does a helluva job keeping the breakfast area clean and keeping the food fully stocked. She changes the menu everyday to keep it fresh and theres always enough for a second or third trip to the hot pan. Make sure your there before 10am because, continental is closed by 10am

Everyone is nice and they always have your room ready. The breakfast area is very clean a well stocked Monica does a great job.The rooms are clean and plenty of parking.The pool is always clean and they have a place to grill.

JOHN J, General Manager at Best Western La Place Inn, responded to this review
I would like to take this time and say thanks for the review. We strive to have the best hotel and staff. I will make sure Monica knows she was mentioned in a review. Thanks, John

Monica the breakfast host was so nice, she had everything stocked and so clean! Everyone was not, the women who worked at the front desk too. Everyone had a smile on their face and was more than happy to answer questions. There is a Wendy's, McDonalds and gas stations all within distances. Great for the price and an easy drive to NOLA. Just get on I-10!

JOHN J, General Manager at Best Western La Place Inn, responded to this review
I would like to take this time and say thanks for the review. We strive to have the best hotel and staff. I will make sure Monica knows she was mentioned in a review. Thanks, John

This hotel has slipped in all areas. The reservations were a joke bc when we arrived the reservations were totally disregarded. The room was not serviced when asked to be. There was dog poop right outside our door for the entire stay. I'm allergic to smoke and we were told that smoking room was all they had after I reserved and was told there was a non smoking room available.

JOHN J, General Manager at Best Western La Place Inn, responded to this review
I would like to personally apologize for your stay. That's not the we way we conduct business here at BW Laplace, La. The poo that was by your door was from a Raccoon we have now gotten rid of them for the time being. please come back and visit us again. Your stay will be much better.. Thanks, John Johnese

I love the hotel because it's great location staff is outstanding and housekeeping does awesome job getting the rooms ready. I check in early my room is always ready for me. This really a clean hotel and very quiet

Angel C, General Manager at BEST WESTERN La Place Inn, responded to this review
We are excited to read that you had such a pleasurable stay with us at Best Western Laplace Inn and thank you for sharing your review. We are pleased that you enjoyed the comfort and location of our hotel. We can't wait to welcome you back!

Just wonderful for the time we were there. The BW LaPlace Inn team were courteous, very polite and just great. The rooms were great. The Germantown Boys track group had a great stay and were pleased. Thank you!

Very friendly staff. We only stayed one night, got there at 10pm and was up and out by 8am. So the room was fine for what we needed it for. Clean, very comfortable bedding/beds. Room was booked by our travel agent and we had troubles finding two rooms since it was so close to Mardi Gras. A little hard to find off the street, signage isn't very big, but that's not a big deal.

Angel C, General Manager at BEST WESTERN La Place Inn, responded to this review
Thank you for taking the time to tell us of your satisfaction with your accommodations and our service during your recent stay at our hotel. We certainly enjoyed having you with us. We appreciate your business and hope you will stay with us at the Best Western Laplace Inn the next time you are in the area.

I would never go back to this hotel. The smell was bad and the floor was wet it smell like cigarettes in mole in the room. The staff said she would sent someone to clean the room. But went I came back it was still smelling bad. I went to sleep and checking that morning

Angel C, General Manager at BEST WESTERN La Place Inn, responded to this review
Thank you for taking the time to write a review concerning your most recent stay. We are truly sorry that we failed to give you the fine accommodations we strive for with all our guests – the type we pride ourselves in. My staff will be made aware of your comments we will all take immediate corrective action. We appreciate your patronage and hope you will stay with us at the Best Western Laplace Inn the next time you are in the area. I can assure you we will do everything we can to make your stay a comfortable and happy one as we illustrate that what happened to you was an unfortunate exception to our normally high quality of service

I always feel like Best Western is a home away from home thanks to your staff! The best place to stay when visiting Laplace, Louisiana. My family loves this hotel! It is Outstanding with great qualities and family friendly!

Angel C, General Manager at BEST WESTERN La Place Inn, responded to this review
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Sincerely, Angel Charles General Manager gm.bwlaplace@cajunlodging.com

I would recommend this hotel to family and friends! Excellent staff, great food always helping the customers. Very clean rooms the bed need to be just a little bit more comfortable. Overall the staff always make sure you have a pleasant stay.

Great value at this hotel would recommend this property any time for the whole family. 3 of us stayed here in 2 rooms and were really surprised at just what a great hotel this was. We were here for a radio controlled boat race and did receive a great group rate.

the hotel staff at check in and check out were very nice...the room was not quite as pictured on website, but all in all the room was great for the time spent and money spent. The breakfast items were fresh and hot.

Stayed here a few weeks ago, and the staff was great from check-in to check out. The hotel is extremely conveniently located right off i10 and very easy to find. The front desk staff is absolutely fantastic and helpful! The room was very nice for the price paid for the room. Definitely look forward to staying here again!

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Thank you for taking time to review us. The staff and myself are delighted that you enjoyed your stay with us. We look forward to seeing you again.

This is a nice best western but they need to step up their insect control, the bed was comfortable and room was very nice and clean but they have a ant problem as I walked in and found my bathroom counter covered with black ants and they were not just on the counter they were in my towels as well. Lets hope they call someone to take care of this problem.

Easy to find, right off of I 10, they allowed us to check in early which was great as we needed to freshen up before attending a funeral. The breakfast was a big disappointment but I think it was an unusual circumstance that created that

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Carole Thank you for taking time to review us. The staff and myself are sorry you did not find the breakfast to your liking.

This hotel was very nice & clean. Great pool and outdoor area! The staff was just amazing and so friendly. This will be the place I will be staying any time I am out that way! Will definitely be back!!!

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Tara The staff and myself are very glad you enjoy your stay. We look forward to having you stay with us again. Thank you for taking time to review us.

We enjoyed our weekend stay! Close to restaurants and a Walmart. Room was very nice and clean! The beds were really comfortable! The staff were very friendly and helpful! Anything we needed they were there to help with a smile! They also have a nice little gym so you don't miss a workout!! We will definitely be back!

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Jade The staff and myself are glad you enjoyed your stay with us and we look forward to having you stay with us again. Thank you for taking time out to review us.

While the price was good, there were 2 major issues with the advertised amenities. First, the advertised free Wi-Fi wasn't working. I was also given the Wi-Fi password at check in but not told that the Wi-Fi wasn't working. Also, there was no TV reception & no guide in the room. When I asked at the front desk, I was told that housekeeping had a guide for the TV but nobody was here. I was only told this information when I complained. I pre-paid so I couldn't go elsewhere, and I was unable to switch rooms due to allergies. Hopefully, the hotel management will address these issues in the immediate future as they can make or break a guest's experience.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
I do apologize for the inconvenience of no Wi-Fi, however this was beyond our control it was out in different areas of the city. There is a channel guide on the TV. The staff and I would like to thank you for taking time to review us.

Its been great, the staff is very friendly and understanding if you have a problem. The first week we stayed we had a room with two doubles and it was very roomy. The second time we had a suite, which had a king size bed and a couch that pulls out to a double two tvs one for couch area and one for bed area. Both rooms offered a desk, mini fridge, microwave, and coffee pot. The hotel itself has a pool that we have enjoyed. The hotel is also close to restaurants and a movie theater down the road and also a Walmart. The hotel also has a coin washer and dryer if your here for an extended period. Really enjoyed our stay. Forgot to mention they also offer breakfast till 10am it has also been good.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Theresa, The staff and myself are very glad you enjoyed your stay with us. We are glad the accommodation of being upgrade to suite fit your family's needs. The next time you are in the area we look forward to you and your family staying with us again. Thank you for taking time to review us.

We have stayed here more than once and love it ! We just spent four nights here as we were visiting The French Quarter and don't like staying in the City. The twenty minute drive gives us time to unwind from the hustle of New Orleans. This motel is clean the staff are all very helpful and super friendly. We had the same room we had three years ago and couldn't believe it looked the same, spotless ! This is an extremely well kept/maintained motel inside and out. Its one of the nicest cleanest pet friendly motels we have ever stayed at ! We parked outside of our room every night without a problem. Free parking too, parking in the City is so expensive. We will stay here every time we visit NOLA ! Also a great Oyster Bar just five minutes from the motel right on the lake with great views great food. Frenier Landing Restaurant, you don't want to miss it. Dave & Esther Johnson Simpson, Illinois

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Dave & Esther, It was a pleasure for the staff and myself to have you stay with us again. We are very please that you enjoyed your stay and look forward to seeing you again on your next trip. Thank you for reviewing us.

Great hotel, convenient location. Friendly staff that made me feel welcome. Easy and fast checkin. The breakfast had a great variety. The lady working in the breakfast area was very attentive as well.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Nicole, The staff and myself are very pleased you enjoyed your stay with us. We would like to thank you for taking time out to give us a review. Yes, we do offer a variety of items for breakfast we like every to have a good start to their day. We look forward to you staying with us again if your travels take you to the area.

A excellent hotel for business or pleasure, just an excellent location, know I will be comfortable at this location. There staff, breakfast, front desk staff, along with other guest, is just a great place to relax.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Ana Maria, The staff and myself are very glad to hear you enjoyed your stay. We look forward to you staying with us again if you are in the area. Thank you for taking time to review us.

this place is great ! The staff is great ! Room was beautiful ! Very clean and up to date. The pool was nice and clean and even had towels at the pool. Very nice and not that far away from the center of New Orleans.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
The staff and I would like to thank you for taking time to review us. We are very pleased that you enjoyed your stay with us. If you ever back in the area we look forward to you staying with us again.

Avoid if you have a family. We unfortunately stay here 2 days ago and had a horrible experience. We got put in a single when we booked a double. The mattress might as well been a box spring with a sheet over it. Super small bathroom with the shower head at 5'. To top it all off, we had someone come in the room at 8am. I went to the front desk to complain about housekeeping coming at 8am & the district manager informed me that that was impossible because housekeeping wasn't there. When asked who all had a master key, she said she wasn't sure. Needless to say we packed up and went to the Holiday Inn.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Thank you for taking time out to review us. I am sorry you did not find your stay enjoyable. As we meet all brand standards for Best Western.

my wife and I arrived for our anniversary, our room was upgraded to a Jacuzzi room and we were given a complimentary gift for our anniversary. The staff were very pleasant our stay was excellent and our night was memorable. thanks best western staff

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Mr. Larry, The staff and myself would like to thank you for reviewing us. I am very happy that we were able to help make your anniversary night a memorable one. It would be our pleasure to have you on your next anniversary.

My family and I stayed April 22nd-24th in room 202. We checked in at 2pm and was told to come back at 3pm that were NO clean rooms. Keep in mind only 2 cars are in the parking lot, so it's not as if all the rooms were occupied. I also find it hard to believe that housekeeping could clean 50+ rooms in one hour unless they had the help of Jesus. I understand check in is at 3pm but let's be honest don't lie and say there aren't any rooms available an hour prior to check in. We finally got to our room and it was damp, and smelled like mold. I'd definitely suggest they get that checked out. Also the TV remote only changed the channel after pushing the channel up button 10-15 times repeatedly, on top of that the bath tub wouldn't drain. So I ended up not taking a shower all weekend. Last but not least there was a hair on my boiled egg, it looked pretty corse so not sure what part of the body it came from. I understand the hotel staff may believe they do everything in their power to make our experience memorable but there's no excuse for all these things to go wrong in one stay.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Thank you for taking your time to review us. To answer your question about 2 cars in the parking lot. The hotel was sold out the night before, so that means there was no rooms ready for check in at the time you arrive. I am sorry you found your room not to be satisfactory we would have been glad to change you to another room. I will look into the issue with the eggs.

Check in went smoothly and the girl was very friendly at the front desk. However, our room smelled terrible & just "felt" dirty. The AC was also super loud. Luckily since we decided not to stay after only a few minutes they let us leave at no charge. If you are traveling on a budget & don't mind a less than clean feeling room maybe this place would be ok for you. Breakfast starts at 5 so it's great for those who need to get an early start.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Gretchen, Thank you for taking the time to review us. I am sorry you did not like the rooms here and did not stay with us.

Went to check in at 3:30 and was told rooms were not cleaned yet.We had been killing time since the morning when we got off the cruise ship because we could not not check in early.When I said you told me I couldnt check in til 3:00 its 3:30 she said in a mean voice its not in my control and I said im sorry.I reserved 2 days was charged 2 days,but was told I had 1 day.sheet was stained .Couldnt check in til after 5:00 pm.wife hurt her back trying to carry bags past cleaning cart parked blocking the top of the steps.Breakfast was pancakes an sausage no eggs.Sat in the car for another hour no call checked back said another half hour then half hour latter we see people checking in .Go to the desk and was told oh you were next on the list I was going to call you

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Paul, Thank you for taking time to review us. I do apologize for your inconvenience. We do try to get all the rooms ready by check in time, however things happen beyond our control. We are an exterior property with no elevators. As far as breakfast we do offer at least 20 + other items for breakfast. I assure you we do follow the requirements set for Best Western breakfast....there is always either boiled eggs or scrambled eggs out daily along with a meat product. We do change our menu up daily for our guest who are staying with us for more than one day. Hope you had fun on your cruise!

the Best Western in my opinion has gotten a lot better then what I remember them being like.. Now I have a another motel chain to consider when staying over night. The price is very reasonable and the rooms were clean.. The staff are all very friendly!

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Thurman, The staff and myself would like to thank you for taking time out to review us. We are also glad you enjoyed your stay with us. The brand as a whole has totally been revamp from many years ago. We look forward to having you stay with us again.

I should have read more of these Trip Advisor reviews prior to booking. We selected this hotel because of its close proximity to NOLA, wanting to save some money on a few nights stay prior to embarking on a cruise. Honestly if I had not paid the non refundable advanced rate, I would have at least found a different location for our second night. The room smelled of mold and seemed dirty. I believe the dark colors are used to hide dirt. The air conditioner was loud and the room was just generally uncomfortable. Only three towels were provided for four of us, both nights. Both nights I had to walk down to the desk and ask for another towel and each time the girl at the front said they only had one left (seems suspicious). The breakfast area is extremely small for the size of the hotel and not enough food was provided. On our second morning, we came down at 9:00 to eat breakfast and there were absolutely no eggs and no milk for cereal. Most everything else was picked over. I would not stay here again.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
The staff and myself are very glad you took the time to review us. I am very sorry you did not find your stay comfortable. The breakfast area holds about 30 guest at one time, which is just about half the size of the hotel. We are offer a full breakfast along with 20 + more different items you can choose from. The color scheme of the guest rooms was picked by a Best Western design team. However, I will address the towel issue with the front desk and housekeeping. The humidity in Louisiana does have an effect on the rooms of and exterior property. Hope you enjoyed your cruise.

Facility was clean and comfortable. Close to historical sites. Community had experienced a weather disaster, yet we were welcomed and assured we could get what we needed. The site was full of construction/electrical workers- but was very quiet.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Jeanette, Myself and the staff at Best Western would like to thank you for staying with us. We are delighted you enjoyed your stay. Hopefully , if you return to the area we will not have experienced a weather disaster. Thank you for being so understanding during your stay. We look forward to seeing you again.

A great value for an overnight stay. Hotel staff very helpful, particularly the front desk during check-in. Excellent bed and rooms appear to be recently updated. I would stay here again. The hot breakfast is what I expect in hotels of this class; very basic and filling.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
The staff and myself here at Best Western Laplace are delighted you enjoyed your stay with us. Yes, the hotel was recently renovated. We look forward to you staying with us again in the future.

The hotel is just 20 miles away from New Orleans, so is almost like staying in the city, but at a better price. The rooms are very comfortable and it has all the expected amenities for an enjoyable staying including a free breakfast.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
The staff and I here at Best Western Laplace would like to thank you for staying with us on your visit to New Orleans. We are glad that you enjoyed your stay with us and look forward to seeing again if you are back in the area.

Great hotel,very nice rooms and property. We were doing work in New Orleans, but did not want to stay directly there. So glad we stayed here as this hotel is impressive with its nice rooms which are very modernly outfitted. Very clean hotel inside and out (saw workers cleaning doors/frames while we were there). Definitely a nice place to stay. Breakfast was good. Would highly recommend this hotel!

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
CSLebanon, Thank you for taking time to review our hotel. The staff and myself would like to thank you for staying with us. We are also glad you enjoyed your stay while working in the New Orleans area. The Best Western staff looks forward to seeing you again if you are in the area.

We wanted to go to plantations near by & New Orleans . Didn't really want to stay downtown New Orleans . 30 minute drive to N.O. & much quieter . Hotel staff very Pleasant and helpful . Good Hot breakfast every morning . Would stay again . Nice clean room .

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Thank you very much for taking time to review us. The staff & I are very pleased to know that you enjoyed your stay with us. We are glad that you were able to enjoy our hot breakfast each day. On your next visit we do look forward to seeing you again.

If your are going in or out to the New Orleans Airport (MSY) this is the place to stay 20 minutes to the airport,quick in and out.Several Fast Foods places around this Location. And LaPlace has several great restuarants which are close by. The staff here is Great and very Helpful. And a Great breakfast before you Hit the road. I will not stay anywhere else in the future only here when I fly.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Billy, Thank you for taking time to review us. The staff and I are very glad that you enjoyed your stay and found the breakfast enjoyable. We look forward to you staying with us again.

The only bad thing was all entrances are on the outside and there is not an elevator otherwise I would have given them five stars. They had cookies out when we checked in. They also have breakfast in the morning. The room was clean, and the staff was nice and were very helpful pointing us in the right direction to get the items we needed.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Thank you for taking time to write a review. The staff and I are glad you enjoyed your stay with us and we look forward to seeing you if you are in the area again.

I was pleasantly surprised to find this gem of a hotel not that far from where I was working. I almost can't say enough good things about this hotel. Friendly staff that is always willing to help. Typical hotel breakfast but there is enough variety to satisfy most guests. Fresh baked cookies served during the afternoon/evening hours. My suite was simply amazing. I was upgraded to a suite that included a jacuzzi tub and trust me I took advantage of it every night I was there. Large comfortable bed with a ceiling fan. The one thing that I didn't care for is that it has exterior corridors. But even so it was quiet and I completely enjoyed your stay and will stay there again if I'm ever in the area.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Thank you for taking time to review us. The staff here at Best Western is pleased to hear you enjoyed your stay with us. We are glad you were able to enjoy the cookies in the afternoon/evening. We look forwarding to seeing you again

The room was very clean. Breakfast was served everyday. The hotel was near to New Orleans. WI FI was free. It was close to highway 10 which took you to New Orleans. It was very quite. Breakfast was a little different every. The hot choices were changed every day.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
Thank you for taking time to review us. The staff here at Best Western is pleased to hear you enjoyed your stay with us. Yes, we change our breakfast up daily so our guest that are here for more than 1 night has a variety. We look forward to seeing you again if you are in the area.

Unfortunately, I forgot her name but she was the representative who checked us in. Our guest room was very nice with the exception of the smell. I informed the front desk clerk and she immediately assigned me another room; however, I advised her if the second room smelled the same, I would keep the one I was in. I did(Room 214). I assumed all the rooms had that smell because a relative of mine was in room 203 or 204. She did offer a third room but I didn't want to go through the trouble of moving. The room was modern clean. I know most people say clean but it old properties can only get so clean. This one is up to date with a great bathroom area and the shower is awesome. Just bring a scented candle with you and all is well.

Stephanie P, General Manager at BEST WESTERN La Place Inn, responded to this review
The staff & I would like to thank you for taking time to review us. I appreciate you leaving us feedback so we can correct the problem. We do hope if you are back in the area you will consider staying with us again