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Best Western Slidell Hotel

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120 Taos Street, Slidell, 70458-3158 Etats-Unis
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PHONE : (985) 781-5655
4.3 / 5
729 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Swimming pool
Washing machine on site
Parking
Elevator
Air conditioning in the hotel
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Iron and ironing board
Microwave
Refrigerators
Coffee maker
Hair dryer
The strong points

Description

Located on the north shore of Lake Pontchartrain, the Best Western Slidell Hotel offers the perfect blend of relaxed Louisiana charm and convenient access to the excitement of New Orleans. Just outside the city, Slidell welcomes visitors with historic character, scenic waterways, local festivals, and unforgettable bayou experiences. Start your day with a complimentary breakfast before exploring everything the region has to offer. After a day of adventure, guests can return to comfortable accommodations designed for a relaxing stay, with thoughtful features that make it easy to unwind, recharge, and enjoy the journey. Slidell is a destination where natural beauty and local culture come together. Discover the mysterious waterways of the Honey Island Swamp, browse the unique shops and restaurants of Olde Towne Slidell, or experience the community spirit of local events like the Slidell Heritage Festival and Mardi Gras celebrations. Outdoor enthusiasts can enjoy nearby bayou tours, fishing, and Gulf Coast adventures, while New Orleans attractions are only a short drive across the causeway. Whether you're exploring moss-covered cypress swamps, enjoying authentic Louisiana flavors, or heading into the Crescent City for world-famous music, cuisine, and culture, the Best Western Slidell Hotel provides a welcoming home base for experiencing the best of southeast Louisiana.

Customer reviews

Travellers choice
Tripadvisor
4.3
based on 729 guest reviews
Excellent
436
Very Good
166
Average
70
Poor
29
Terrible
28
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Beach Trip"
Darlenemanuel70, 11 Septembre 2026

Reasonable price Good Breakfast Convenient location Friendly staff Comfortable beds Clean room Good shower

Owner Response, 11 Septembre 2026

Dear Darlenemanuel70, thank you for your wonderful feedback. We're delighted to know you found our pricing reasonable and enjoyed the breakfast, convenient location, friendly service, comfortable beds, clean room, and good shower. It's lovely to hear that so many aspects of your stay contributed to a pleasant experience. We truly appreciate your kind comments and hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay. Warm regards, Aries Connects World

"Great experience"
Smithcha2, 12 Août 2026

Located close to restaurants the Slidell Museum is a must also Kenny's for seafood and NOLAs for dinner.

Owner Response, 12 Août 2026

Dear Smithcha2, thank you for sharing your lovely feedback! We're delighted that you enjoyed our convenient location near local restaurants and had the opportunity to explore some of the area's attractions and dining spots. It's wonderful to hear that you particularly enjoyed the Slidell Museum, Kenny's for seafood, and NOLA's for dinner. We appreciate you sharing these recommendations with fellow travelers and hope to welcome you back for another enjoyable stay in the area! Warm regards, Aries Connects World

"Great Customer Service"
callen868, 28 Juin 2026

Hotel and room were clean. Your front desk is what sealed the deal. She was the sweetest and very kind. Thank you!

Owner Response, 28 Juin 2026

Dear callen868, thank you for your wonderful review! We're delighted to hear you enjoyed our clean hotel and accommodations, and it's especially rewarding to know our front desk team made such a lasting impression with their kindness and warm hospitality. We'll be sure to share your thoughtful compliments with them. Thank you for choosing to stay with us—we look forward to welcoming you back again soon! Warm regards, Aries Connects World

"Very Nice Best Western"
Trail39584461, 19 Juin 2026

Very well-maintained facility. Staff are very friendly and helpful. Location is a little difficult navigating from I-10 West...have to be ready to make some quick left turns once you exit. Breakfast is good and hot but offers only basic variety of items. Rooms were very clean and well stocked. It is very value priced. Very quiet after about 7p.

Owner Response, 19 Juin 2026

Dear guest, thank you for your wonderful feedback. We are delighted to hear that you found our facility well maintained, your room clean and well stocked, and our team friendly and helpful throughout your stay. It is also great to know that you enjoyed the hot breakfast, appreciated the value we offer, and were able to enjoy a peaceful and quiet atmosphere in the evening. We appreciate your comments regarding access from I-10 and the breakfast variety, as guest feedback helps us identify opportunities for improvement. Thank you for choosing to stay with us, and we look forward to welcoming you back for another comfortable and enjoyable stay in the future. Warm regards, Aries Connects World

"Very Comfortable"
ChadtheTraveler1976, 07 Juin 2026

Hotel staff was extremely friendly. Lobby was clean. Rooms were clean, beds comfortable. Breakfast selection was nice, hot and fresh. Will definitely stay again and I do recommend.

Owner Response, 07 Juin 2026

Dear guest, thank you for your wonderful review and recommendation. We are delighted to hear that you enjoyed the friendly service from our team, the cleanliness of our lobby and rooms, the comfort of our beds, and the variety of our hot, fresh breakfast. Providing a welcoming atmosphere and a comfortable stay for our guests is always our goal, so it is truly rewarding to know that your experience met your expectations. We sincerely appreciate your kind words and look forward to welcoming you back for another enjoyable stay. Warm regards, Aries Connects World

"Great stay"
sandradO722KA, 31 Mai 2026

Traveling cross country. Needed a clean bed and bath and got that and more. Free breakfast was really good. Mary was extremely helpful and made check in super easy. Virginia checked us out and away we go. Thanks for a restful night 😴

Owner Response, 31 Mai 2026

Dear sandradO722KA, thank you so much for your wonderful feedback. We are delighted to hear that we were able to provide exactly what you needed during your cross-country travels—a clean, comfortable room and a restful night's sleep. It is especially rewarding to know that you enjoyed the complimentary breakfast and that your stay exceeded expectations. We will be sure to share your kind compliments with Mary and Virginia. Mary will be delighted to know that her helpfulness made your check-in experience easy and welcoming, and Virginia will appreciate being recognized for helping make your departure smooth and pleasant. Thank you for choosing to stay with us and for taking the time to share your experience. We truly appreciate your support and wish you safe travels on the rest of your journey. We hope to welcome you back again in the future. Warm regards, Aries Connects World

"Best Western"
Marlara636, 22 Mai 2026

Nice rooms, fresh rooms. Breakfast in lobby. Updated facilities. Nice and friendly staff. What more does a person need.

Owner Response, 22 Mai 2026

Dear Marlara636, thank you so much for your wonderful review. We are delighted to hear that you enjoyed the fresh and updated rooms, the breakfast offerings, and the friendly service from our staff during your stay. Providing comfortable accommodations and a welcoming atmosphere for our guests is always our goal, and it is truly rewarding to know we met your expectations. Your kind words mean a great deal to our entire team, and we sincerely appreciate your support. We look forward to welcoming you back again in the future. Warm regards, Aries Connects World

"Very nice hotel"
JamesL9531ZC, 18 Avril 2026

Me and my wife had an enjoyable time. The room was clean and well maintained. The hotel staff was great. The breakfast was great. Also , liked the convenience of all the stores around the hotel. Ex. Rouse, Panda express.

Owner Response, 18 Avril 2026

Dear JamesL9531ZC, thank you for sharing your experience—we're delighted to hear that you and your wife had such an enjoyable stay and that you found your room clean and well maintained. It's wonderful to know our team made a positive impression and that you enjoyed the breakfast and the convenience of nearby stores and dining options. We will continue to focus on maintaining these standards while enhancing the overall guest experience, and we truly look forward to welcoming you both back again soon. Warm regards, Aries Connects World

"Just ok."
CJwork, 22 Mars 2026

VERY basic and had to ask for extra pillow which was lumpy. Stingy on linens. Needs new floors and shower head.

Owner Response, 22 Mars 2026

Dear guest, thank you for sharing your feedback—we're sorry to hear that your stay did not meet expectations. While we aim to provide a comfortable and well-equipped experience, we regret that the room felt too basic and that the additional pillow and linen availability fell short of comfort standards. Your comments regarding the condition of the flooring and shower head have been noted and shared with our maintenance team for review and improvement. We are also looking into better quality control for in-room amenities to ensure a more restful and satisfying stay. Your insights are greatly appreciated, and we hope to have the opportunity to offer you a more comfortable experience in the future. Warm regards, Aries Connects World

"Nice place"
lstuart2026, 21 Mars 2026

Clean. Courteous staff. The pillows are too hard, but otherwise fine. Pretty property in a quiet spot.

Owner Response, 21 Mars 2026

Dear lstuart2026, thank you for your thoughtful feedback—we're delighted to hear that you enjoyed the cleanliness, courteous service, and the peaceful setting of the property. It's wonderful to know the surroundings added to your experience. We also appreciate your note about the pillows; comfort preferences can vary, and we're reviewing options to offer a better balance. Your comments are truly valued, and we hope to welcome you back for an even more comfortable stay in the future. Warm regards, Aries Connects World

"Excellent Stay"
Schaurntel C, 28 Février 2026

The hotel was spotless. Excellent and knowledgeable staff. Soft and cozy beds. 30-40 mins from New Orleans. Many restaurants within 10 mins. Fridge and microwave in room. Water softener. Body wash, shampoo, conditioner, liquid hand soap and lotion included in room.

Owner Response, 28 Février 2026

Dear Schaurntel C, thank you for such a wonderful and detailed review—we're thrilled to hear that you found the hotel spotless and enjoyed the comfort of our soft, cozy beds, as well as the convenience of in-room amenities like the fridge, microwave, and thoughtfully provided bath products. It's especially rewarding to know our knowledgeable team made a strong impression and that our location struck the right balance, with easy access to New Orleans and plenty of nearby dining options. We're glad these details came together to create a comfortable, well-equipped, and relaxing stay, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon! Warm regards, Aries Connects World

"Nice Place in Slidell"
Discover01718700208, 26 Février 2026

We had a peaceful sleep followed by a great breakfast. I can't ask for any more. Oh, and the motel and rooms were very clean.

Owner Response, 26 Février 2026

Dear guest, thank you so much for the lovely feedback—we're absolutely delighted to hear you enjoyed a peaceful night's sleep followed by a great breakfast! Knowing the motel and rooms felt very clean and comfortable truly makes our day, as those are the essentials we strive to get just right. We really appreciate you choosing to stay with us and would be thrilled to welcome you back again anytime! Warm regards, Aries Connects World

"Nice and Quiet"
Russ-Bonnie, 16 Décembre 2025

As the title says, this property in nice and quiet. It's just off the interstate. There's a good Mexican restaurant within walking distance from the hotel and many within a short drive. We've stayed here before so it was a no brainer stay again this trip. The staff is helpful and friendly.

Owner Response, 16 Décembre 2025

Dear Russ-Bonnie, thank you for your kind and thoughtful feedback—we're delighted to hear that you enjoyed the quiet atmosphere, convenient location just off the interstate, and the nearby dining options, especially the Mexican restaurant within walking distance. It's especially meaningful to know you chose to stay with us again, and we truly appreciate your continued trust. We're glad our friendly and helpful staff contributed positively to your experience, and we look forward to welcoming you back on your next trip. Warm regards, Aries Connects World

"Happy stay"
Jo K, 06 Novembre 2025

Everything was clean and fresh smelling. The service was great. The girls at the check-in desk were easy to work with and efficient.

Owner Response, 06 Novembre 2025

Dear Jo K, thank you for your lovely feedback! We're thrilled you enjoyed the fresh, clean atmosphere and appreciated our friendly, efficient front desk team — your kind words will surely make their day. We look forward to welcoming you back for another smooth and pleasant stay. Warm regards, Aries Connects World

"Best Western Slidell"
JamieLou912, 16 Octobre 2025

We stayed (1) night on Saturday, October 11, 2025. We came for cruising the coast. We have family here. We were on our way to Nashville, Tenn. Room was clean, comfortable and easy to get to. On check out Sunday. We had a nice Clerk to check us out. Very professional and courteous. Would stay here again

Owner Response, 16 Octobre 2025

Dear JamieLou912, thank you for your feedback! We're glad you found the room clean, comfortable, and conveniently located, and that our front desk provided professional and courteous service. We look forward to welcoming you back on your next visit. Warm regards, Aries Connects World

"Great Stay great service"
SimpleStay2025, 16 Octobre 2025

The hotel was very well kept and clean. Ms.Mary at check in was AMAZING! Ms.Mary was so friendly and efficient made for a great start to our stay!

Owner Response, 16 Octobre 2025

Dear guest, thank you for your feedback! We're delighted that you enjoyed our clean, well-kept property and that Ms. Mary made such a positive impression with her friendly and efficient service. We look forward to welcoming you back for another great stay! Warm regards, Aries Connects World

"The best, Best Western Experience."
OctoLibra53, 01 Septembre 2025

This was undoubtedly the best experience I've ever had staying at a Best Western. The breakfast was always hot and fresh. The staff were very friendly and the room was very clean and so was the hotel in general. I will definitely be staying here again in the future.

Owner Response, 01 Septembre 2025

Dear guest, thank you for your amazing feedback. We're delighted to hear that you had such a positive experience at our Best Western! It's wonderful that you enjoyed the hot, fresh breakfast, friendly staff, and clean rooms and hotel. We look forward to welcoming you back on your future visits! Warm regards, Aries Connects World

"Nice experience"
LADee82, 28 Juillet 2025

We were just passing through, and needed a place to rest. The pool was open until 10 PM. Beds are comfortable. The room had a little bit of a mildew smell when we walked in, but I turned the AC down to 67, and it seemed to rid the scent. Nice hot breakfast. The breakfast times could've been a little longer. Breakfast closed at 8:30 AM; 9 AM would've been better for us. Overall, a good experience.

Owner Response, 28 Juillet 2025

Dear guest, thank you for choosing to stay with us during your travels. We're glad you found the beds comfortable, enjoyed the hot breakfast, and appreciated the pool hours. However, we apologize for the initial mildew smell and have noted your suggestion to extend breakfast hours to better accommodate guests. We appreciate your feedback and look forward to welcoming you again. Warm regards, Aries Connects World

"Very helpful staff"
Arae821, 19 Juillet 2025

The staff was very friendly and helpful from check in to checkout. Rooms clean. The property was well-kept.

Owner Response, 19 Juillet 2025

Dear guest, thank you for your kind words! We're delighted to hear that our team made a positive impression and that you found both the room and the property to be clean and well-maintained. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again soon! Warm regards, Aries Connects World

"Very good"
555edilaine, 28 Juin 2025

The are great Room is ok The bed is comfortable Very clean Breakfast is good The pool os litte be green nathen is big deal bit at the website show big pool But...is not Pool is small but ok I enjoy my stay The manager very nice

Owner Response, 28 Juin 2025

Dear guest, thank you for your kind words about our team, cleanliness, and comfortable accommodations—we're so glad you enjoyed your stay! We appreciate your feedback on the pool; while it's functional, we understand the difference between website photos and expectations can be frustrating, and we'll review our listings for better clarity. It's great to hear our manager made a positive impression, and we hope to welcome you back soon. You can also check out our pool info or photo gallery for more accurate previews. Warm regards, Aries Connects World

"Ok stay"
Glamgoddesscara2010, 25 Mai 2025

The hotel stay was good,just the hotel manager was very passive about an issue I had and that left a bad taste for me but overall I would recommend

Owner Response, 25 Mai 2025

Dear guest, thank you for sharing your experience—we're glad to hear your stay overall was good and that you'd still recommend us. However, we sincerely apologize if our manager came across as passive during your issue; that's certainly not the level of attentiveness we aim to provide. Your feedback will be used to reinforce the importance of active listening and responsive service across our team. We hope to welcome you back and provide an even better experience next time. Warm regards, Aries Connects World

"Brittney the clerk at the front desk was amazing she made me feel welcomed my room was fresh and clean. House keeping n"
518Queen, 25 Mai 2025

The only bad thing about my stay was that house keeping going down the hallway talking loudly woke me up. My room was clean and fresh

Owner Response, 25 Mai 2025

Dear guest, thank you for your feedback! We're glad to hear your room was clean and fresh, but we're sorry that hallway noise from housekeeping disrupted your rest. We'll remind our team to keep their voices low in guest areas to ensure a more peaceful stay. We appreciate you bringing this to our attention and hope to welcome you back soon! Warm regards, Aries Connects World

"A place like home-truly!"
Andy L, 23 Mai 2025

I stayed 2 weeks. The hotel is conveniently located at a central node. Within 2-5 minutes from interstate I-10 in both directions, and within 2 miles to I-12 and I-59. Concerning the city, the Hotel is very central and also within 1`0 minutes to all important stores and restaurants, Walmart, Rouses Market (excellent and large whole food, fresh food), pharmacies, etc. The Hotel is placed on Gause Blvd. which seems to be the central artery of the city. You have plenty of various exits from the hotel in all directions of the city. Plenty of parking around the hotel, very well lit, very secure. Clean, I never ever saw homies of beggars or drug dealing or smoking, or any type of small, petty or scary type of crime. A lot of professionals, crews of work, engineers, are parked around and stay at the hotel, as well as a lot of large families with kids, or retirees. A very, very safe place! The overall atmosphere is family like, kind, warm, welcoming, yet extremely efficient and helping. Checking in is easy, they give you cards and on the slip is the password to internet. Check out likewise, easy and quick. They have plenty of big baggage carts in the hallway, well organized entry, 2 or more elevators, even if there are only 4 levels. Hallways are clean and smell great, of fresh, nothing strong. Never smell of food or smoking. You have a little entry in the main corridor with a large thermos with fresh coffee, creamer, sugar, etc. 7/24. At the end of ground floor hallway is washeteria and dryer. It works with quarters and you can get easy quarters and detergent from reception also 24/7. They work good, are clean, area is very well maintained, and they are silent. Garbage cans everywhere, and almost empty (like regularly cleaned) all the time. Carpets, nice, it is obvious is recently refurbish. The hotel is silent. Even if during breakfast there are families with kids, honestly you do not hear them. It is well designed and insulated. There is a little swimming poll outside with chairs and lazy chairs around. It is clean, sanitized and not too busy. Water smells great and is very transparent. The room: The room is large, clean, and comfortable. Large hallway, large bathroom. The windows have electric curtains, controlled from a switch in the wall by the bed. They clean every day the room and change the towels!!! Breakfast is gorgeous, nutritional, healthy and variate. You have fridge, safe, microwave. I highly recommend this hotel!

Owner Response, 23 Mai 2025

Dear Andy L, thank you so much for your detailed and glowing review! We're thrilled you appreciated our central location, secure and clean environment, and family-friendly atmosphere. It's wonderful to hear you enjoyed the easy check-in/out process, well-maintained facilities, including the laundry and pool, as well as the spacious, comfortable rooms with thoughtful amenities. Your kind words about our breakfast and overall hospitality mean a lot to us. We truly appreciate your high recommendation and look forward to welcoming you back anytime! Warm regards, Aries Connects World

"Clean. Well maintained. Very nice staff."
HotelHobbits, 21 Mai 2025

We were very pleased with our stay here. A special callout to Mary who checked us in about 6pm on 18 May.

Owner Response, 21 Mai 2025

Dear guest, thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and appreciate you highlighting Mary's excellent service—she'll be delighted to know she made a positive impression. We look forward to welcoming you back soon! Warm regards, Aries Connects World

"Safe little haven"
747grannyontheroad, 20 Mai 2025

Love this Best Western. It's clean inside and out. I feel safe as a single older woman staying here, with the well lit parking area and friendly, welcoming staff. Close to great restaurants and shopping. You can tell management actually cares and they are trying to offer a clean safe place to stay!! Thanks to the BE Slidell team!! GOOD JOB!!

Owner Response, 20 Mai 2025

Dear guest, thank you so much for your wonderful and heartfelt review! We're thrilled to hear that you felt safe and comfortable during your stay, and that our clean facilities, well-lit parking, and friendly staff made a positive impression. The BE Slidell team truly appreciates your kind words—they work hard to create a welcoming environment, and it means a lot to know their efforts are noticed. We look forward to welcoming you back anytime! Warm regards, Aries Connects World

"Great stay! Clean and safe!"
SueJRN1453, 08 Mai 2025

Chelsa was awesome! She made sure my Dad and I had everything we needed for a comfortable stay! Very clean. Large rooms. Great value

Owner Response, 08 Mai 2025

Dear SueJRN1453, thank you for your kind words! We're so happy to hear that Chelsa took great care of you and your dad, ensuring you had everything you needed for a comfortable stay. It's also great to know you enjoyed the cleanliness, spacious rooms, and overall value. We truly appreciate your feedback and look forward to welcoming you both again soon! Warm regards, Aries Connects World

"The service at check in was fantastic. Room was great. Continental breakfast was very good. Great"
NMB0927, 05 Mai 2025

Room was very nice and big. Continental breakfast had a great variety of selections. Checkin process was very nicely greeted.

Owner Response, 05 Mai 2025

Dear guest, thank you for sharing your experience! We're delighted to hear that you enjoyed the spacious room, the variety at our continental breakfast, and the warm greeting during check-in. We strive to make every guest feel welcome and comfortable, and it's wonderful to know we succeeded in your case. We look forward to hosting you again soon! Warm regards, Aries Connects World

"Best Western in Slidell, La."
Rick T, 13 Avril 2025

We were greeted as members and the room was adequate. Breakfast was as expected, but probably the cheapest paper plates known to man. After returning to our room for night 2 of 3 we noted that our bed had been made, but the trash was not emptied and there were no towels, wash cloths, etc. The breakfast area is very small and the only fruit were tangerines, no bananas, etc. Some muffins or pastries would have been nice.

Owner Response, 13 Avril 2025

Dear Rick T, thank you for sharing your experience with us. We're happy to hear that you were greeted as members and that the room met your expectations. We apologize for the oversight in housekeeping and the lack of towels, as well as the issue with trash not being emptied. This should certainly have been addressed during your stay, and we'll be sure to communicate with our housekeeping team to ensure this does not happen again. We also appreciate your feedback about the breakfast options and will consider adding more variety, including additional fruit and pastries. We truly value your feedback as it helps us continue to improve our services for future guests. We hope to welcome you back for a better experience next time! Warm regards, Aries Connects World

"Slidell Louisiana Best Western"
richardtC3193SL, 13 Avril 2025

We were greeted as members and the room was adequate. Breakfast was as expected, but probably the cheapest paper plates known to man. After returning to our room for night 2 of 3 we noted that our bed had been made, but the trash was not emptied and there were no towels, wash cloths, etc. It was a very small breakfast area. Also pastries or muffins would be nice. The only fruit available were tangerines, no bananas, etc.

Owner Response, 13 Avril 2025

Dear richardtC3193SL, thank you for sharing your feedback. We're happy to hear that you were greeted as members and that the room was adequate for your stay. However, we apologize for the housekeeping oversight and the issues you encountered with the trash not being emptied and the lack of fresh towels and washcloths. This is certainly not up to our usual standards, and we are addressing this with our housekeeping team to ensure all aspects of the room are properly serviced each day. Regarding the breakfast, we appreciate your comments and will look into providing better quality paper plates and expanding the variety of items, including adding muffins or pastries and offering a wider selection of fruit like bananas. We're grateful for your valuable input and will use it to improve the overall guest experience. We hope to have the chance to serve you better in the future. Warm regards, Aries Connects World

"Okay"
Brenda K, 06 Avril 2025

I look forward to coffee in the morning the super old coffee pots in the room based only like dirty water and the time for breakfast is very shot I didnt make it downstairs untill 8:30 am and breakfast was closed already!

Owner Response, 06 Avril 2025

Dear Brenda K, thank you for sharing your experience. We're glad you stayed with us and truly appreciate your honest feedback. However, we're sorry to hear the in-room coffee didn't meet your expectations and that you missed breakfast; we know how important a good cup of coffee and a hearty start to the day can be. We'll look into updating the coffee makers and will reassess our breakfast hours to better accommodate varying schedules. In the meantime, feel free to let the front desk know if you need coffee recommendations nearby or assistance with morning options—we're always happy to help make your stay more enjoyable! Warm regards, Aries Connects World

"Goin' Home"
Bill B, 25 Mars 2025

Quality property. Spacious room, clean, comfortable and quiet. Quick, efficient check-in. Needs to update to some USB ports for the electronics

Owner Response, 25 Mars 2025

Dear Bill B, thank you for sharing your feedback! We're so glad you found the room spacious, clean, comfortable, and quiet, and that your check-in experience was quick and efficient. We also appreciate your suggestion regarding USB ports, and we will definitely look into incorporating more convenient charging options for our future updates. We hope to welcome you back soon for another great stay! Warm regards, Aries Connects World

"Great visit"
WestFelNJROTC, 25 Mars 2025

We had a group of 25 stay at this hotel. Everything was perfect, rooms clean, reservation process was easy, staff was friendly and knowledgeable. Hot breakfast was awesome. Even with such a big group the food was hot and fresh. Overall. Great stay! Hats off to the staff, they care! Chelsea and Brittany were our main contacts and did a great job.

Owner Response, 25 Mars 2025

Dear WestFelNJROTC, thank you so much for your wonderful feedback! We're thrilled to hear that your group of 25 had a fantastic stay and that everything—from the clean rooms to the easy reservation process—met your expectations. It's especially great to know that our staff, particularly Chelsea and Brittany, provided excellent service and that the hot breakfast remained fresh and enjoyable for your entire group. We truly appreciate your kind words and will be sure to pass along your compliments to the team. We look forward to welcoming you all back again in the future! Warm regards, Aries Connects World

"Wonderful hotel."
patriciadS7268PA, 24 Mars 2025

Love staying here! The rooms are perfectly clean, great a/c, great water pressure, good insulation so little noise. And Mary at front desk is so hospitable. Great asset!!

Owner Response, 24 Mars 2025

Hi there, Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience, especially with the clean rooms, great A/C, and excellent water pressure. We'll be sure to pass along your kind words to Mary at the front desk—she'll be so pleased to hear you appreciated her hospitality. We're grateful for your continued support and can't wait to welcome you back on your next visit! Warm regards, Aries Connects World

"Mardi Gras"
helenN2841XR, 04 Mars 2025

Great Staff and stay. Breakfast menu was good and different daily. I will definitely recommend this hotel.

Owner Response, 04 Mars 2025

Dear guest, thank you for your wonderful feedback! We're so glad to hear that you enjoyed your stay and appreciated the variety of our breakfast menu. It's always great to know that our staff made a positive impact as well. We truly appreciate your recommendation and look forward to welcoming you back in the future! Warm regards, Aries Connects World

"Stay at Best Western"
Carolyn T, 20 Février 2025

The property was clean and had a pleasant smell. All the employees of the hotel were kind and courteous. Breakfast was good. The recommendation from the desk clerk for dinner at Rotolo's was fantastic!

Owner Response, 20 Février 2025

Dear Carolyn T, thank you for your kind review! We're so glad to hear that you enjoyed the cleanliness and pleasant atmosphere of the property, as well as the kindness and courtesy of our team. It's great to know that you had a good breakfast and that the dinner recommendation at Rotolo's hit the mark! We look forward to welcoming you back for another great stay. Warm regards, Aries Connects World

"Quiet with a nice breakfast"
Jo Ann T, 18 Janvier 2025

Chose to stay here at the last minute as tired from driving, Check in was super easy. The refrigerator wasn't working in our room, so we were quickly moved to another room. No problem. Everything worked fine and the breakfast was very nice.

Owner Response, 18 Janvier 2025

Dear Jo Ann T, thank you for choosing to stay with us! We're glad we could quickly resolve the issue with the refrigerator and that you were able to enjoy a comfortable stay. We're also happy to hear you liked the breakfast! We appreciate your understanding and hope to welcome you again soon. Safe travels! Warm regards, Aries Connects World

"Slidell"
Katherine H, 07 Janvier 2025

Stayed here when attending an event in Slidell. Good staff and clean hotel. Quiet. No problems. Good road access and parking seemed secure. It is a good place to stay for a quick overnight stay. Simple breakfast and good internet. TV service was good too.

Owner Response, 07 Janvier 2025

Dear Katherine H, thank you for your feedback! We're glad to hear that you had a pleasant stay during your event in Slidell. It's great to know that our staff, cleanliness, quiet environment, and amenities like breakfast, internet, and TV service met your expectations. We appreciate your recommendation and look forward to welcoming you back for another smooth and comfortable stay! Warm regards, Aries Connects World

"Excellent customer service"
Yesenia417, 21 Décembre 2024

My stay at this hotel was excellent. Rooms were clean, staff was friendly and made accommodations for late arrivals. Beds were comfortable, ice machines were in every floor and parking was well lit and accessible.

Owner Response, 21 Décembre 2024

Dear Yesenia417, thank you for your excellent review! We're so happy to hear that you had a great stay and appreciated the clean rooms, friendly staff, and thoughtful accommodations for late arrivals. It's wonderful to know you found the beds comfortable, the ice machines convenient, and the parking secure. We look forward to welcoming you back soon! Warm regards, Aries Connects World

"Weekend getaway"
Cynthia W, 15 Décembre 2024

This is a wonderful property very clean, room was clean and comfortable, breakfast was good and plentiful Front Desk clerk Chelsea's was very pleasant and friendly she was just awesome. She checked us in and she also checked us out hats off to her we will definitely be staying at your property again when ever we are traveling through that area.

Owner Response, 15 Décembre 2024

Dear Cynthia W, thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed the clean and comfortable room, the delicious breakfast, and the friendly service provided by Chelsea at the front desk. We will be sure to pass along your kind words to her. It's great to know that you'll be staying with us again during your future travels, and we look forward to welcoming you back! Warm regards, Aries Connects World

"Road Trip 2024, part XII"
Bill B, 12 Décembre 2024

Very nice property. Room was clean, comfortable, and quiet. Check-in was a breeze, aided by online reservation. Chelsa was a delight...professional, efficient, and friendly.

Owner Response, 12 Décembre 2024

Dear Bill, thank you for sharing your experience! We're thrilled you found the property clean, comfortable, and quiet, and that the check-in process was seamless with the help of online reservations. It's wonderful to hear Chelsa made such a positive impression with her professionalism, efficiency, and friendliness—we'll be sure to pass along your kind words. We hope to welcome you back for another delightful stay soon! Warm regards, Aries Connects World

"Clean room, comfy bed."
JoChris73, 25 Octobre 2024

Very friendly courteous staff with a clean room to stay. Bed was comfortable. Continental breakfast had lots of selections.

Owner Response, 25 Octobre 2024

Dear JoChris73, thank you for your positive feedback! We're thrilled that you enjoyed your stay with us and found our staff friendly and courteous. It's great that you appreciated the clean room and comfortable bed. We're also glad you enjoyed the variety of selections at our continental breakfast. We look forward to welcoming you back on your next visit! Warm regards, Aries Connects World

"Do not stay here!"
Tracie S, 22 Octobre 2024

This place looks nothing like the pictures on the internet. It was disgusting and the air conditioner made such a loud noise, we couldn't sleep. It was 1 am when we checked in or we would have left and found another place. The pool was green. We were so disappointed with our stay!

Owner Response, 22 Octobre 2024

Dear Tracie S, thank you for sharing your feedback with us. We sincerely apologize for the discrepancies you encountered between the online images and the actual condition of our property. We take your concerns seriously and will address the issues you mentioned, particularly regarding the air conditioning and pool maintenance. Your comfort and satisfaction are very important to us, and we regret that we fell short during your stay. We appreciate your input and hope you'll consider giving us another chance in the future. Warm regards, Aries Connects World

"Lean friendly ad it was reasonable I would definitely stay there again"
J60Alisa, 14 Octobre 2024

I would definitely stay there again clean rooms, beds were comfortable desk attended was very sweet.

Owner Response, 14 Octobre 2024

Dear J60Alisa, thank you for your wonderful feedback! We're thrilled to hear that you found our rooms clean and comfortable, and that our desk attendant made a positive impression. Your satisfaction means a lot to us, and we look forward to welcoming you back for another great stay! Warm regards, Aries Connects World

"Worth it!"
meganellenburg3, 06 Octobre 2024

Staff was Friendly, explained everything well and great pricing and no problems with the room everything was clean and breakfast was good!

Owner Response, 06 Octobre 2024

Dear meganellenburg3, thank you for your kind words! We're thrilled to hear that our friendly staff made a positive impression and that you found our pricing reasonable. It's great to know that everything in your room was clean and that you enjoyed our breakfast offerings. We strive to provide a comfortable and enjoyable experience for all our guests, and your feedback motivates us to keep up the good work. We look forward to welcoming you back for another fantastic stay! Warm regards, Aries Connects World

"Great Value"
Rafy72, 29 Septembre 2024

The host was very gracious and the accommodations were very nice and comfortable. I would definitely stay at this property on my next trip

Owner Response, 29 Septembre 2024

Dear Rafy72, thank you for your wonderful feedback! We're thrilled to hear that you found our accommodations comfortable and enjoyed the gracious service. We look forward to welcoming you back on your next trip! Warm regards, Aries Connects World

"Great room."
Rosemary B, 25 Septembre 2024

The hotel and the room were clean. The room actually felt like a high end hotel. Spacious. Nice furniture and fixtures. Extra wall outlets to plug into. King room had extra seating so I didn't have to sit on the bed the whole time. The staff was polite and helpful. Hot breakfast of eggs, French toast and a hash brown.

Owner Response, 25 Septembre 2024

Dear Rosemary B, thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our hotel to be clean and spacious, with comfortable furnishings and extra amenities. It's great to know that our staff provided you with polite and helpful service. We're also glad you liked the hot breakfast options! We look forward to welcoming you back for another exceptional experience. Warm regards, Aries Connects World

"Highly Recommend. Excellent Stay"
Trice G, 25 Septembre 2024

The property is immaculately clean. The staff is extremely friendly and helpful. The hot breakfast every morning was not only substantial and tasty, but changed a little each morning, which is very nice when staying for multiple days. Coupling all of that with the very competitive rates and you get an excellent stay experience. This was my fourth time over the last three years to stay here. Will definitely be back.

Owner Response, 25 Septembre 2024

Dear Trice G, thank you so much for your wonderful review! We're thrilled to hear that you consistently enjoy your stays with us. It's great to know that you appreciate our clean facilities, friendly staff, and the variety of our hot breakfast. We strive to provide a welcoming atmosphere and excellent value for our guests. We truly appreciate your loyalty over the past three years and look forward to welcoming you back for your fifth visit. If there's anything special you'd like during your next stay, please feel free to reach out. Safe travels until we see you again! Warm regards, Aries Connects World

"Barely OK"
Legit_Veteran, 08 Septembre 2024

Barely adequate. If I travel through there again I'll try somewhere else. Maybe for the area this is normal, first time I've stayed in Slidell. I did book at last minute but I wouldn't expect that to be an issue. Either a room is available and ready or it isn't and they had them available. Carpet was wet, hand soap dispenser was empty, facial tissues were practically empty, parking lot was unkempt.

Owner Response, 08 Septembre 2024

Dear guest, we sincerely apologize for the issues you encountered during your stay. It's disappointing to hear that the room and amenities did not meet your expectations, especially with the wet carpet and low supplies. We are addressing these concerns with our housekeeping and maintenance teams to ensure they are resolved promptly. Thank you for sharing your feedback, and we hope you'll consider giving us another chance if you're in the area again. Warm regards, Aries Connects World

"Traveling made easier"
williamsmanage, 01 Septembre 2024

With so many amenities the Best Western has makes traveling a lot easier to have one everything under One roof.

Owner Response, 01 Septembre 2024

Dear Williamsmanage, thank you for your feedback! We're thrilled to hear that you found our amenities convenient and that they made your travel experience easier. We strive to provide a comprehensive and comfortable stay for our guests, and it's great to know we succeeded in making your visit enjoyable. We look forward to welcoming you back! Warm regards, Aries Connects World

"Awesome"
CaponneCmon, 17 Juillet 2024

Awesome place great staff and I would stay again if I'm every in the area again and all the food areas are right there

Owner Response, 17 Juillet 2024

Dear guest, thank you for your great review! We're thrilled to hear that you enjoyed your stay and found our staff awesome. It's wonderful to know that the location and nearby food options were convenient for you. We look forward to welcoming you back whenever you're in the area again! Warm regards, Aries Connects World

"Excellent"
realtorkn, 12 Juillet 2024

Excellent, good location, good value, small problem keycard does not function ( I blamed Technology not staffs)

Owner Response, 12 Juillet 2024

Dear guest, thank you for your positive feedback! We're glad to hear that you had an excellent stay and found our hotel to be in a good location with good value. However, we apologize for any inconvenience with the keycard and appreciate your understanding. If there's anything else we can assist you with during your stay or in the future, please feel free to let us know. We look forward to welcoming you back again soon. Safe travels! Warm regards, Aries Connects World

"Still coming back"
Sandman1206, 06 Juillet 2024

I have stayed at this hotel 3 times and have never been disappointed. Location is excellent and it is surrounded by excellent restaurants and a Harley-Davidson dealership (I travel on a HD motorcycle). Price, location, quality breakfast, amenities, and staff make this establishment a key element to an I-10 corridor trip.

Owner Response, 06 Juillet 2024

Dear guest, thank you so much for your loyalty and for sharing your positive experience with us! We are thrilled to hear that you have consistently enjoyed your stays at our hotel and that our location, amenities, and staff have contributed to your satisfaction. Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay on your next trip along the I-10 corridor. Safe travels, and see you soon! Warm regards, Aries Connects World

"Clean and Great Customer Service"
Bree914, 02 Juillet 2024

Was just an overnight on a roadtrip but it was a great experience! Would definitely recommend. Super friendly service and well appointed clean room

Owner Response, 02 Juillet 2024

Dear guest, thank you for taking the time to share your positive experience with us! We're delighted to hear that your overnight stay was enjoyable and that you found our service friendly and the room well-appointed and clean. Recommendations like yours mean a lot to us, and we look forward to welcoming you back whenever your travels bring you our way again! Safe travels on your road trip! Warm regards, Aries Connects World

"Clean, spacious room. Confusion on breakfast times."
Nancy M, 29 Juin 2024

It's the first time I've stayed here although I pass through about 4 times a year. Check-in was easy and she was informative. She was helpful about a restaurant within walking distance. The room was clean and nice. The fitness room needs a bigger sign - and some more equipment (therefore a large space). I was told breakfast would be at 6:30 but was open at 6. I had already eaten before I came down. Check out was easy.

Owner Response, 29 Juin 2024

Dear Nancy, thank you for choosing to stay with us and for sharing your detailed feedback. We're delighted to hear that you found check-in informative and that our team provided helpful local dining recommendations. Your comments regarding our fitness room signage and equipment availability have been noted for improvement, and we appreciate your patience as we strive to enhance these amenities. Regarding breakfast timing, we apologize for any inconvenience caused by the early opening and will ensure better communication moving forward. We're pleased that check-out was smooth for you. We value your feedback as it helps us refine our services to better meet your expectations. We look forward to welcoming you back on your future visits. Warm regards, Aries Connects World

"Hotel was clean"
Johnstone9097, 22 Juin 2024

We stayed for 4 days. My wife was having a procedure at a surgery center close by and we wanted something near. The Hotel was very clean, the linens on the bed smelt fresh and the towel were the same. The staff were very friendly.

Owner Response, 22 Juin 2024

Dear guest, thank you for choosing to stay with us during your recent visit for your wife's procedure at the nearby surgery center. We are delighted to hear that you found our hotel to be clean and that you appreciated the fresh linens and towels provided in your room. Providing a comfortable and welcoming environment for our guests is our top priority, and we are pleased that our staff contributed to your positive experience with their friendliness and helpfulness. We hope that everything went well with your wife's procedure, and we appreciate you sharing your feedback with us. Should your travels bring you back to the area, we would be honored to welcome you back for another pleasant stay. If there is anything more we can do to assist you in the future, please do not hesitate to reach out to us directly. Warm regards, Aries Connects World

"VERY CLEAN"
diherlihy, 22 Juin 2024

Front Desk Staff made us feel very welcomed as soon as we entered the lobby. Professional, friendly and knowledgeable. Housekeeping was exceptional.

Owner Response, 22 Juin 2024

Dear guest, thank you for taking the time to share your experience with us. We are thrilled to hear that our front desk staff made you feel welcome from the moment you entered our lobby. Providing professional, friendly, and knowledgeable service is our priority, and we are delighted that our team exceeded your expectations. We are also pleased to hear that you found our housekeeping service to be exceptional. Maintaining cleanliness and comfort for our guests is important to us, and we appreciate your positive feedback in this regard. We look forward to sharing your kind words with our team, and we hope to welcome you back for another wonderful stay in the future. If there is anything more we can do to make your next visit even better, please do not hesitate to let us know. Warm regards, Aries Connects World

"Vacation"
Lashawnda43, 13 Juin 2024

The staff was amazing. They were informative, helpful, and made you feel like you were the only person.

Owner Response, 13 Juin 2024

Dear guest, we're delighted to hear that our staff made such a positive impression on you. Providing exceptional service and making our guests feel special is our top priority, and your kind words are greatly appreciated. We'll be sure to share your compliments with our team. Thank you for staying with us, and we look forward to your next visit. Warm regards, Aries Connects World

"Excellent trip"
jbc91719, 08 Juin 2024

Excellent accommodations. From check-in clerk's Chelsa to the cleaning staff. Good recommendation from my travel agent, Dana.

Owner Response, 08 Juin 2024

Dear guest, we're delighted to hear that you had an excellent experience during your stay with us! It's wonderful to know that Chelsa provided you with exceptional service during check-in and that our cleaning staff maintained high standards throughout your visit. We're grateful for the recommendation from your travel agent, and we're thrilled that we could exceed your expectations. Thank you for your kind words, and we hope to welcome you back for another outstanding stay in the future! Warm regards, Aries Connects World

"Affordable and clean"
Adrian2748, 08 Juin 2024

We were passing through on way home. Great affordable place. It was clean and close to places to eat. Breakfast was ok.

Owner Response, 08 Juin 2024

Dear Adrian, thank you for your feedback. We're glad to hear that you found our hotel to be a great and affordable option for your stopover on your way home. We're pleased that you found your room clean and enjoyed the proximity to nearby dining options. While we're happy to hear that you found the breakfast satisfactory, we will take note of your comments to see how we can enhance it further for future guests. We appreciate your kind words and hope to have the opportunity to welcome you back in the future. Warm regards, Aries Connects World

"Roaches!"
ZadiChristian, 06 Juin 2024

I stayed at that hotel from May 27th to May 30th, 2024. The rooms (305 and 225) had several roaches. Both rooms smelled like wet carpet and felt humid. There was also a roach in the hallway of the second floor. I stepped on it the 2nd day of my stay. The dead roach was still on the floor when I checked out 2 days later. It's to wonder if the cleaning crew actually cleans. After I reported the roaches in my 1st room, the receptionists put me in a different room where I woke up in the middle of the night with a roach crawling on my face. I reported the issue. Nothing was done. I had to remain in the same room with the roaches for the remainder of my stay (2 more days). I didn't change hotels due to the nature of my trip. Also, in the second room, the iron did not work. When I asked for another one, the person at the front desk (not Mary or Chelsa) wasn't willing to bring another iron. She asked me to bring the broke iron to the front for her to give me another one.

Owner Response, 06 Juin 2024

Dear guest, we are deeply sorry to hear about the unsatisfactory experience you encountered during your recent stay with us. Your feedback regarding the presence of roaches, unpleasant odors, and the lack of responsiveness from our staff is extremely concerning, and we sincerely apologize for the inconvenience and discomfort you experienced. Please rest assured that we take such matters very seriously, and we will be conducting a thorough investigation into the issues you have raised to address them immediately. This is not reflective of the high standards of cleanliness and service that we aim to provide, and we are committed to rectifying these shortcomings to ensure that they do not happen again in the future. We appreciate you bringing these matters to our attention and regret that we were not able to resolve them to your satisfaction during your stay. Please know that your comments have been shared with our management team for further review and action. We would like to extend our sincerest apologies and offer you a complimentary stay with us to make amends for the inconvenience you experienced. Please contact us directly to arrange your next visit, and we will do everything in our power to ensure that your stay is nothing short of exceptional. Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. Warm regards, Aries Connects World

"Very clean"
octonaut2024, 26 Mai 2024

They don't give complimentary toothpaste which I found odd. Front desk was friendly rooms were clean

Owner Response, 26 Mai 2024

Dear guest, thank you for your feedback! We're glad to hear that you found our front desk staff friendly and that your room was clean. We apologize for any inconvenience regarding the lack of complimentary toothpaste. Your feedback is valuable, and we'll consider it as we continue to improve our services. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back for another pleasant stay in the future! Warm regards, Aries Connects World

"Mr. Marvin Martin"
mm2102024, 08 Mai 2024

Slidell BW is simple beautiful. The Hotel is clean and all amenities working. Chelsea was amazing upon my arrival and was very helpful in guiding us to our destination. She even told us a great place to eat. And explained as a whole all the things this hotel had to offer. One small knock was being double charged today by the front desk. This has happened 3 times this week. I try to explain that my card is already being charged. And they are still charging it again. These charges do not just fall off. It takes days for this to sort itself out. Still over all I give this location an amazing score. Thank You Chelsea you're amazing!

Owner Response, 08 Mai 2024

Dear guest, we're thrilled to hear that you had a wonderful experience at our Slidell BW location! It's fantastic to know that you found the hotel clean and well-maintained and that Chelsea provided exceptional service during your stay. We apologize for any inconvenience caused by the double charges at the front desk, and we'll share this issue with our team to ensure it doesn't happen again. Your feedback is invaluable to us as we strive to provide excellent service to all our guests. Thank you for your kind words and your understanding. We look forward to welcoming you back for another amazing stay in the future! Warm regards, Aries Connects World

"Great Stay "
Voyage54672979166, 04 Mai 2024

We had an awesome stay! Very convenient to interstate. Room was very clean and smelled great. Plenty of towels. Brittany at the front desk was very helpful and accommodating to our needs. Would definitely recommend or stay again when in town. Good job Best Western.

Owner Response, 04 Mai 2024

Dear guest, we're thrilled to hear that you had an awesome stay with us! Providing convenience, cleanliness, and exceptional service is what we strive for, and we're delighted that you enjoyed your experience. We'll be sure to pass along your kind words to Brittany and the rest of our team. Thank you for recommending us, and we look forward to welcoming you back when you're in town again. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels! Warm regards, Aries Connects World

"Clean and comfortable"
201all, 20 Avril 2024

This was a one night stay for us. Very clean. The receptionist was very pleasant and efficient. Breakfast was good.

Owner Response, 20 Avril 2024

Dear guest, thank you for choosing to stay with us! We're glad to hear that you found the room clean, the receptionist pleasant and efficient, and enjoyed the breakfast. Our team works hard to provide a comfortable and welcoming experience for all our guests, and we appreciate your positive feedback. If your travels bring you back to the area, we'd be delighted to host you again for another pleasant stay. Warm regards, Aries Connects World

"Hospitality and location are fabulous"
Sandman1206, 27 Mars 2024

The hotel is located off of I-10 and since I was riding my motorcycle on a trip, the extremely close proximity of a fabulous restaurant and a Harley-Davidson Dealership were a big plus. The hotel clerk was very respectful and helpful in booking my room. Additionally, the breakfast in the morning was actually better than most of the other Best Westerns I have stayed in recently. Bed was very comfortable, room looked nice and everything worked. Overall, an ideal stay. This is my second time to this location and it won't be my last.

Owner Response, 27 Mars 2024

Dear guest, thank you for taking the time to share your wonderful experience with us. We're delighted to hear that our convenient location near I-10, along with the nearby restaurant and Harley-Davidson dealership, added to the enjoyment of your motorcycle trip. It's fantastic to know that our hotel clerk provided respectful and helpful service during your check-in and that you found our breakfast to exceed your expectations. We're pleased that you found your room comfortable, well-maintained, and fully functional, contributing to an ideal stay. We truly appreciate your loyalty as a returning guest, and we look forward to welcoming you back for many more memorable stays in the future. Warm regards, Aries Connects World

"Slidell Best Western"
dolphinsobrado, 25 Mars 2024

A great place to stay while visiting New Orleans. It's only a 30 minute drive and keeps me just far enough away from the crazies. I often visit New Orleans and prefer to stay outside the city for safety, ease of travel and comfort.

Owner Response, 25 Mars 2024

Dear guest, thank you for sharing your experience with us! We're glad to hear that you found our location to be convenient and safe for your visits to New Orleans. Providing a comfortable and secure environment for our guests is a top priority, and we're pleased that we could meet your needs in this regard. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back during your future visits to the area! Warm regards, Aries Connects World

"Great stay"
John17gdythkifg, 09 Mars 2024

The front desk people or friendly and helpful in directing us to a great place to eat. The rooms were comfortable and clean with plenty of space for us and our bicycles .We stayed two nights and were happy with everything.

Owner Response, 09 Mars 2024

Dear guest, we're delighted to hear that you enjoyed your recent stay with us! It's wonderful to know that our front desk team could assist you in finding a great dining spot and that you found the rooms comfortable and spacious. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another enjoyable stay, whether you're traveling with bicycles or exploring the area. Thank you for choosing us! Warm regards, Aries Connects World

"Nice place, good value"
Sharon_G_Delaware, 01 Mars 2024

We were very satisfied with our stay here. Checking in was quick and simple. Desk clerk was very friendly and helpful. Room was clean and nice and quiet. Breakfast was nice. Checkout was quick. We would stay here again.

Owner Response, 01 Mars 2024

Dear Sharon, thank you for taking the time to share your positive experience with us! We're thrilled to hear that your check-in was quick and simple, that the desk clerk was friendly and helpful, and that you enjoyed a clean and quiet room. It's great to know that our breakfast met your expectations and that your overall stay was satisfying. We appreciate your kind words, and we look forward to welcoming you back on your future visits. Warm regards, Aries Connects World

"Comfortable and clean."
Deano65, 01 Février 2024

Comfortable and clean. Room was not fancy, but functional and clean. Breakfast was the now standard motel offering, but well presented and the breakfast room was very clean. Hotel is convenient to both I-10 & 12. Would consider staying here again on the return trip.

Owner Response, 01 Février 2024

Dear guest, thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our hotel comfortable and clean and that our convenient location suited your needs. Your feedback is valuable to us, and we appreciate your consideration of staying with us again on your return trip. If there's anything specific you feel could enhance your experience, please let us know. We look forward to welcoming you back in the future. Warm regards, Aries Connects World

"Great!"
Jeromiah G, 28 Janvier 2024

Came through for a wedding. Chelsa helped me out with extra towels and late checkout. Easy to talk to too! The rooms were clean and fridge was cold! I got a bargain when factoring pricing and accommodations. Unfortunately our late night left us without trying breakfast but I heard it was good. 24/7 availability on the fitness room as well.

Owner Response, 28 Janvier 2024

Dear Jeromiah, thank you for taking the time to share your experience with us! We're thrilled to hear that Chelsa provided excellent service and that you found our rooms clean and well-equipped. It's wonderful to know that you enjoyed the value you received, and we're glad to hear that you were able to take advantage of our fitness room. We regret that you missed out on breakfast, but we hope to have the opportunity to welcome you back in the future for another enjoyable stay, perhaps with a chance to try our breakfast offerings. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to hosting you again soon! Warm regards, Aries Connects World

"Meh"
jamier211, 11 Janvier 2024

Wouldn't stay here again for comfort! Warm water at best. Don't hold out hope of having a nice hot bath/shower. Oh yeah, the water is also brown. Shower has very poor water pressure. The beds are rock hard, may as well sleep on the floor. Staying here again won't be a mistake I make twice.

Owner Response, 11 Janvier 2024

Dear guest, we sincerely apologize for the discomfort and inconveniences you experienced during your stay at our hotel. Your feedback is crucial to our continuous improvement, and we regret that we fell short of your expectations. We are deeply concerned about the issues you raised regarding the warm water, poor water pressure, and the condition of the water. These are not the standards we strive to uphold, and we are actively investigating and handling these matters to ensure they are rectified promptly. Furthermore, we regret that the beds did not provide the comfort you expected. We understand the importance of a good night's sleep, and we will assess the bedding to ensure our guests' comfort moving forward. Your comments are taken seriously, and we assure you that we are committed to making the necessary changes to improve our guests' experience. If there are any additional details you'd like to share or if there's anything specific we can do to handle your concerns, please feel free to reach out. We value your feedback and hope to have the opportunity to restore your confidence in our accommodations during a future stay. Warm regards, Aries Connects World

"Great place to stop when traveling "
Wendy K, 01 Janvier 2024

Hotel is nice and clean. Desk staff friendly and explains policies very well. Parking lot is well lit. Can walk over to several fast food places quickly and safely The breakfast is not the best but would be adequate.

Owner Response, 01 Janvier 2024

Dear Wendy, thank you for sharing your positive feedback with us! We're pleased to hear that you enjoyed your stay and found our hotel to be clean, with friendly and informative desk staff. It's great to know that you appreciated the well-lit parking lot and the convenience of nearby dining options. We appreciate your feedback regarding breakfast and will certainly consider it as we work to improve our offerings. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Aries Connects World

"Best Western Slidell"
F4423OMjuanr, 29 Novembre 2023

The parking lot is a little awkward to navigate other that It is a great place to get a good night's sleep. I will definitely be staying there if I am in the area. The breakfast was good just needs to be served a little more early

Owner Response, 29 Novembre 2023

Dear guest, thank you for sharing your experience with us! We're glad to hear that you found our hotel to be a great place for a good night's sleep. We appreciate your feedback about the parking lot and will consider how we can improve the navigation for our guests. It's fantastic to know that you plan to stay with us again if you're in the area; we look forward to welcoming you back! Your comment about the breakfast timing is noted, and we'll take this into account to enhance our service offerings. Thank you for choosing to stay with us, and we're thrilled to have the opportunity to host you again. Warm regards, Aries Connects World

"Clean and comfortable room"
Ferruccio R, 01 Octobre 2023

The room was new, very comfortable, and clean! Great stay overall. Will com here again if I pass by Slidell. The main factor in my positive review is that the room was so clean and well kept. Congrats to the hotel staff.

Owner Response, 01 Octobre 2023

Dear Ferruccio, we're delighted to hear that you had a great stay with us and that you found the room to be new, comfortable, and clean. Maintaining cleanliness and providing a comfortable environment is essential to us, and we're pleased that our efforts met your expectations. Thank you for your positive review, and we look forward to welcoming you back to our hotel if you pass by Slidell in the future. Your satisfaction is our priority, and we aim to provide you with the same level of cleanliness and comfort on your next visit! Warm regards, Aries Connects World

"Awesome stay as always!!"
Nichole M, 01 Octobre 2023

Mary on night shift when we checked in took great care of us & made us feel so welcomed & like we were visiting family instead of staying at a hotel! Even our teens commented on how amazing she was & that she certainly deserved a raise because she does her job so well & goes above and beyond to make your stay amazing! All staff we met were friendly & helpful but Mary just was amazing and went above & beyond!!

Owner Response, 01 Octobre 2023

Dear Nichole, we're thrilled to hear about the wonderful experience you had with Mary during your check-in. Providing exceptional service and making our guests feel welcome is important to us, and we're delighted that she made your stay feel like visiting family. We'll be sure to recognize her for her outstanding efforts. Your kind words are greatly appreciated, and we're glad to hear that all the staff you encountered were friendly and helpful. We strive to provide the best possible service to our guests. If you have any more comments or specific requests for your next visit, please don't hesitate to let us know. We're here to make your future stays as enjoyable as possible. Thank you for choosing to stay with us, and we look forward to serving you again in the future with the same level of warmth and hospitality! Warm regards, Aries Connects World

"Good room for price and close to new orleans"
Sherpa57434123767, 24 Septembre 2023

Bed was really comfortable. Room was spacious. Needs some updating. Only bad thing was bathroom door kept locking when shut. Looks like its been a problem for a while as lock was rounded out. Used my pocket knife to get it open. Left door open after that. Also dont like being charged for incidentals. Just put a hold

Owner Response, 24 Septembre 2023

Dear guest, thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found the bed comfortable and the room spacious. However, we apologize for the inconvenience you experienced with the bathroom door lock. Your comments are valuable, and we will take care of this issue promptly to ensure it doesn't recur for future guests. Regarding the charge for incidentals, we understand your concern. It's a common practice for hotels to authorize a hold on a guest's credit card for incidentals, but we'll certainly review our policy to ensure it aligns with our guests' expectations. If you have any further comments or suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable stay. Warm regards, Aries Connects World

"A very nice hotel!!"
Dia Y, 21 Septembre 2023

The hot breakfast is good, the beds are very comfortable, this hotel is very clean, and the staff is very nice!! We have stayed here before and will stay here anytime we are in the area. This is a great hotel!

Owner Response, 21 Septembre 2023

Dear Dia, thank you for your glowing review! We're thrilled to hear that you had such a positive experience during your stay, from the delicious hot breakfast to the comfortable beds, cleanliness, and friendly staff. It's wonderful to know that you've had great experiences with us in the past and plan to stay with us anytime you're in the area. We truly appreciate your loyalty, and we'll continue to provide the excellent service and comfort you've come to expect. If you have any more feedback or specific requests in the future, please don't hesitate to share. We look forward to welcoming you back for many more great stays! Safe travels! Warm regards, Aries Connects World

"Mid level hotel"
ArzaH1, 18 Septembre 2023

A mid-level hotel. The receptionist was very unpleasant. The rooms are specious with a fridge, a safe box, AC, toiletries, coffee machine and a desk. Breakfast is very poor and time limited 06:30-08:30. The hotel has a washer and a dryer, a very small swimming pool and a tiny gym.

Owner Response, 18 Septembre 2023

Dear guest, thank you for sharing your feedback about your stay. We're glad to hear you found the rooms to be spacious and well-equipped with amenities. However, we apologize for the unpleasant experience with the receptionist and the limitations with the breakfast hours and offerings. Your comments are valuable, and we'll use them to improve our services and make necessary adjustments. If you decide to stay with us again in the future, we hope to provide a more pleasant experience overall. Your input is appreciated. Warm regards, Aries Connects World

"Dreamy Hotel!"
Paradise12146369884, 17 Septembre 2023

The place was clean. The beds and pillows were dreamyCustomer Service was awesome. The hot breakfast was delighted. Overall the place was really nice . You cannot beat the price for a great and clean hotel.

Owner Response, 17 Septembre 2023

Dear guest, thank you for taking the time to share your fantastic feedback about your recent stay with us. We're absolutely delighted to hear that your experience was so positive in many aspects. It's wonderful to know that you found our hotel clean and that the beds and pillows provided you with a dreamy night's sleep. We strive to offer the utmost comfort, and your comments are a testament to our efforts. We're equally thrilled to hear that you had an awesome experience with our customer service and enjoyed the hot breakfast. Our team is dedicated to providing exceptional service, and it's gratifying to know that they met your expectations. Your kind words about our hotel being really nice and offering great value are greatly appreciated. Providing a comfortable and affordable stay for our guests is a top priority, and we're delighted that we succeeded in this regard during your stay. Thank you for choosing our hotel, and we can't wait to welcome you back on your next visit. If there's anything specific you'd like or any special requests for your next stay, please don't hesitate to let us know. We're here to make your future visits just as enjoyable. Warm regards, Aries Connects World

"Great stay every time!"
patriciadS7268PA, 12 Septembre 2023

Mary at the front desk is awesome. She is kind, welcoming and so hospitable. Truly an asset. The rooms are spotlessly clean, the water is hot, the room coffee so good. I have nothing but compliments for this Best Western!

Owner Response, 12 Septembre 2023

Dear guest, thank you for your fantastic feedback! We're thrilled to hear that Mary at the front desk made your stay so pleasant with her kind and welcoming hospitality. It's great to know that you found the rooms spotlessly clean, enjoyed hot water, and liked the coffee in your room. We truly appreciate your compliments, and Mary is indeed an asset to our team. We can't wait to share your kind words with her. We look forward to having you as our guest again in the future! Warm regards, Aries Connects World

"Very average hotel, fine for a business trip"
355stefang, 12 Août 2023

Average hotel. Fine for a business trip. Staff at the front desk are courteous. Room was quiet. AC worked well. Breakfast typical for these types of hotel; not eco-friendly (Styrofoam plates and bowls, plastic utensils), very small selection of food. Located very close to the highway and many restaurants. Plenty of parking on site. Nothing wrong with the hotel, just very average.

Owner Response, 12 Août 2023

Dear guest, thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel suitable for your business trip and that our front desk staff were courteous. It's also good to know that your room was quiet and the AC worked well. We appreciate your comments about the breakfast and understand your concerns about the eco-friendliness of the disposable items. We'll take your feedback into consideration as we continue to improve our offerings. If you have any further suggestions or comments, please feel free to let us know. We hope to have the opportunity to welcome you back in the future. Warm regards, Aries Connects World

"Truck driver who had truck trouble and needed a place to stay and know the accommodations would be perfect for me for th"
Sightseer25199808836, 03 Août 2023

Clean comfortable spacious room with plenty of hot water. The mattress was very comfortable. Slept very well after a hard day's work. Will recommend this hotel to my other company employees working in that area. The full breakfast was very good especially for someone like me who leaves early and doesn't always have time to stop once I get started with my day

Owner Response, 03 Août 2023

Dear guest, we are thrilled to hear about your positive experience during your recent stay at our hotel. Your kind words about our clean, comfortable, and spacious rooms, as well as our hot water availability and comfortable mattress, bring us great joy. We're delighted to have provided you with a restful night's sleep after your busy day of work. It's wonderful to know that our full breakfast offering was to your liking and that it provided you with a convenient start to your day. We appreciate your recommendation to your colleagues and look forward to welcoming them as well. Thank you for choosing our hotel and for taking the time to share your feedback. We're committed to providing all our guests with excellent service and a comfortable stay. Warm regards, Aries Connects World

"Great service ! Clean room!"
Bryce8300, 19 Juillet 2023

Great service ! Clean room! Breakfast was great !! The nice lady at front desk was so helpful ! Everybody friendly and really talkative. I loved it! Best western plus has a great rooms. I will choose them every time !!! I recommend this hotel !!!

Owner Response, 19 Juillet 2023

Dear guest, thank you for your glowing review! We are thrilled to hear that you had a fantastic experience during your stay with us at Best Western Plus. It's wonderful to know that our clean rooms, excellent service, and delicious breakfast met your expectations. We're especially pleased that the nice lady at the front desk was so helpful and that our entire team made you feel welcome and appreciated. Providing exceptional customer service is our priority, and we're delighted that our efforts made your stay memorable. We truly appreciate your recommendation and the trust you've placed in us. It's an honor to be your top choice, and we look forward to welcoming you back on your next visit. If there's anything we can do to make your future stays even better, please don't hesitate to let us know. We're here to ensure you have a wonderful experience every time you stay with us. Thank you again, and see you soon! Warm regards, Aries Connects World

"Good location but not a top place to stay"
Anonymous855, 15 Juillet 2023

Check in was a nightmare with a less than knowledgeable clerk who called me sweetheart continually and told me to be quiet while he worked out our reservation. We stood at the desk for half an hour while he insisted very aggressively that it was a "hold" not a pre-payment on our room...he was wrong. Once I just let him do what he was intent on doing, we went to our mildew smelling room (can't be helped in this region) and things were okay. It is a bit beat up but the breakfast staff was nice and it was good enough.

Owner Response, 15 Juillet 2023

Dear guest, thank you for sharing your experience with us. We apologize for the difficulties you encountered during check-in and for the inappropriate behavior of the clerk. We take your feedback seriously and will address this issue with our staff to ensure that such behavior does not occur in the future. We're glad that the situation was eventually resolved, and you were able to proceed to your room. Regarding the condition of the room, we understand that the presence of mildew can be a challenge in certain regions, and we appreciate your understanding. We will continue to take measures to minimize any unpleasant odors and ensure a comfortable stay for our guests. We're pleased to hear that the breakfast staff provided a positive experience for you. We will pass along your kind words to them. Thank you for your feedback, and we hope that you will give us another opportunity to provide you with a better stay in the future. Warm regards, Aries Connects World

"Right on I-10"
Juliebythese, 14 Juillet 2023

Incredibly friendly staff relatively good breakfast of the usual fare It was nice spotlessly clean would stay there again Dominic was a great representative for the hotel We even went in the pool for a bit

Owner Response, 14 Juillet 2023

Dear guest, we're delighted to hear that you had a fantastic experience at our hotel and that our staff, particularly Dominic, provided you with friendly and exceptional service. We believe that a friendly and attentive staff is crucial in ensuring a memorable stay for our guests. We're glad you enjoyed our breakfast offerings, and we appreciate your positive feedback on the cleanliness of our hotel. Maintaining a spotless environment is one of our top priorities. It's great to hear that you were able to take advantage of our pool and enjoy a refreshing swim. We aim to provide a range of amenities for our guests to relax and unwind during their stay. Thank you for choosing to stay with us, and we appreciate your recommendation. We look forward to welcoming you back on your next visit. Warm regards, Aries Connects World

"Relaxing."
Maps31143771930, 05 Juillet 2023

Great service. Late checkout made life easy. Friendly workers and helpful. Walking distance to all kinds of cool stuff like smalls sliders, chik fillet, McDonald's, racetrack, rouses, sportsman warehouse.

Owner Response, 05 Juillet 2023

Dear guest, thank you for your positive feedback! We're thrilled to hear that our service met your expectations and that our late checkout option made your stay more convenient. We pride ourselves on providing friendly and helpful service to our guests, and we're glad to know that you had a pleasant experience with our team. It's also wonderful to hear that our hotel's location offered easy access to various amenities and nearby attractions. We appreciate your kind words and hope to have the opportunity to welcome you back in the future! Warm regards, Aries Connects World

"No privacy allowed"
Christopher P, 12 Juin 2023

The cleaning/maid staff are a subcontracted company that constantly violates your privacy & personal space and they push you out of your room. They throw your stuff away and have no understanding of what a privacy sign means. They entered my room multiple times with the privacy sign on the door. They packed my stuff up twice and put it in the front office even though I wasn't due to check out and threw my food away twice even though I was not due to check out. They refused to reimburse me for the food and did not even acknowledge that they made a mistake. DO NOT STAY HERE!

Owner Response, 12 Juin 2023

Dear Christopher, we apologize for the negative experience you had with our subcontracted cleaning/maid staff. We take guest privacy and satisfaction seriously, and it is disappointing to hear that your privacy was violated and your belongings were mishandled. We understand how important it is to feel secure and respected during your stay, and we sincerely apologize for any inconvenience caused. We will investigate this matter further and take appropriate actions to address the issues you raised regarding the cleaning staff's behavior and their understanding of privacy signs. We appreciate your feedback and want to assure you that we will take steps to prevent similar incidents from happening in the future. We value your business and would like to regain your trust. Thank you for bringing this matter to our attention, and we apologize once again for any distress caused. Warm regards, Aries Connects World

"Very clean hotel!"
sharonO6435AD, 17 Janvier 2023

I was very impressed with this hotel! If all hotels could be like Best Western Plus in Slidell. Will definitely stay here the next time we come to Slidell! The breakfast was awesome too! The room was extremely clean and the bed was super comfy!

Owner Response, 17 Janvier 2023

Dear guest, thanks for your positive feedback and generosity with that rating. We are pleased to know that your time with us was great, and we hope we have the pleasure of hosting you soon. Warm regards, Aries Connects World

"lovely fresh hotel"
PepperMarsh, 05 Janvier 2023

We stopped here on our way back to Texas: everything was fresh and lovely, clean and comfy. Room had been recently remodeled; bed was comfortable, room well designed. Breakfast was good with fresh fruit and cooked oatmeal, among the other usual offerings. Parking was easy and plentiful. Front desk was friendly and helpful.

Owner Response, 05 Janvier 2023

Dear guest, Thank you for taking the time to share your experience at our hotel. We are glad to hear that you enjoyed your stay with us and that you found the room to be fresh, clean, and comfortable. We are also pleased to hear that you found the breakfast to be good and that you had plenty of parking options available. We appreciate your kind words about our front desk staff and are glad to hear that they were helpful and friendly. We hope you will consider staying with us again in the future. If you do, please do not hesitate to let us know if there is anything we can do to make your stay even better. Warm regards, Guest Experience Team

"Excellent value"
egraham20, 30 Décembre 2022

The room was clean and quiet. Breakfast looked good but I did not try it (was not feeling well.) The internet worked well. The staff were friendly and helpful. I appreciated being able to get a room where I could use the shower without having to climb in and out of a tub.

Owner Response, 30 Décembre 2022

Dear guest, Thank you for your review and for choosing to stay at BW Slidell. We are glad to hear that you found your room to be clean and quiet, and that the internet worked well for you. We also appreciate your feedback about the helpfulness and friendliness of our staff. We are happy to provide accessible rooms with showers for guests who may have difficulty using a tub, and we hope that it was convenient for you during your stay. We apologize that you were not feeling well and were unable to try our breakfast options, but we hope that you were able to rest and recover during your stay with us. Warm regards, Guest Experience Team

"Awesome."
2fortravel55, 21 Décembre 2022

Everything was clean, in good repair, and up- to-date look. Breakfast was hot- a good variety and plenty of seating. Everyone was friendly and helpful. I would stay again... and recommend to friends. Thanks

Owner Response, 21 Décembre 2022

Dear guest, Thank you so much for your kind words and for taking the time to write a review. We are thrilled to hear that everything met your expectations and that you had a pleasant stay with us. We are especially glad to hear that you found the hotel to be clean, in good repair, and up-to-date in appearance, and that you enjoyed the hot breakfast with a good variety of options and plenty of seating. We are also happy to know that everyone on our team was friendly and helpful during your stay. We appreciate your recommendation and hope that you will choose to stay with us again in the future. Happy Holidays! Warm regards, Guest Experience Team

"Tammany Trace Ride"
Y2474JHdennish, 19 Décembre 2022

Stayed here in order to ride part of the Tammany Trace Bike Trail as we make our way to Dallas. Also wanted to eat some good cajun food. We were able to do both easily from hotel location. Nice comfortable place to stay. Room was slightly worn around the edges but still nice and clean as well as comfortable.

Owner Response, 19 Décembre 2022

Dear guest, thank you so much for your valuable feedback. We are delighted to know that you had a clean and comfortable stay with us. We as an organization have always strived to provide our guests with the best possible service along with a clean and comfortable stay, and we take all possible measures to ensure just that. We feel glad to be acknowledged for the hard work that goes into ensuring it and we would be delighted to be able to host you the next time you are in the vicinity. Warm regards, Aries Connects World

"Close enough to NOLA to enjoy"
will02ready97, 12 Décembre 2022

Been staying here for at least 10 years . Really love the upgrades to the rooms. All of the staff we've had encountered are polite and knowledgeable about the location. Close to many good restaurants & shopping. We will be back .

Owner Response, 12 Décembre 2022

Dear guest, thank you so much for your valuable feedback. We are delighted to know that you enjoyed your stay with us and liked our customer service. We always make sure to serve our guests to the best of their abilities and hence it feels great to be acknowledged for the hard work that they put in every day. Your kind words will be a great source of motivation for all of us and it's bound to make us smile. We look forward to hosting you soon! Warm regards, Aries Connects World

"Disappointed"
Chelsea A, 21 Novembre 2022

During checkout very bad customer service. Was not allowed to late check out so I purchased another night and when I went to my room my sheets where half way off my bed with cleaning supplies in room,so I called from the room to complain and she did nothing so I said I did not want to spend another night. And she said I still had to pay for the Night. I said whatever and turned in my room keys and booked at another hotel

Owner Response, 21 Novembre 2022

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We always try to accommodate our guests requests for early check-in or late check-outs based on availability and how busy the hotel is. Our housekeeping team needs ample time to ensure room is well prepared and fresh for upcoming guests. Furthermore, if the room is already reserved for guests, it is already marked online and elsewhere as no availability so we can not further book the room- this is why we have certain cancellation policy. In this instance we were simply following the policy. Based on the review it does appears that other aspects of your stay were decent. We sincerely hope this particular situation will not dissuade you from staying with us again. We really want you to have a stellar experience and we will do all we can to ensure you have an amazing stay with us next time Many thanks for your feedback.

"Winding Down Week of College Touring"
Marybadams, 15 Octobre 2022

We have two families traveling with high school age kids visiting colleges and universities throughout the Southeast. We were welcomed efficiently at a late hour. The rooms were clean and comfortable. Breakfast was good and included hot items.

Owner Response, 15 Octobre 2022

Dear guest, thank you so much for your valuable feedback. We are delighted to know that you had a clean and comfortable stay with us. We as an organization have always strived to provide our guests with the best possible service along with a clean and comfortable stay, and we take all possible measures to ensure just that. We feel glad to be acknowledged for the hard work that goes into ensuring it and we would be delighted to be able to host you the next time you are in the vicinity. Warm regards, Aries Connects World

"Good location & service"
Tour252035, 11 Octobre 2022

Easy on & off the Interstate. The service was efficient & breakfast food satisfactory. There were numerous utility companies employees returning from hurricane clean up, but they were put on an upper floor so the facility remained quiet for the rest of the guests.

Owner Response, 11 Octobre 2022

Dear guest, we are glad that your review reflects a positive impression of us from your recent stay here. We are equally pleased to have the opportunity to host you and, we look forward to having you back with us soon. Thanks! Warm regards, Aries Connects World

"vacation"
regingg, 28 Septembre 2022

The staff in Slidell were very concerned for customer satisfaction. They were very friendly and helpful. I had a problem with the corporate reservation service. The staff in Slidell made efforts to help me resolve this.

Owner Response, 28 Septembre 2022

Dear guest, thank you so much for your valued feedback. We are delighted to know that our staff were friendly and helpful to you. We always strive to serve our guests to the best of our abilities and hence it feels great to be acknowledged for the hard work that we put in every day. Your kind words will be a great source of motivation for all of us and it's bound to make us smile. We look forward to hosting you soon! Warm regards, Aries Connects World

"Perfect stay"
Trice G, 20 Septembre 2022

Room was larger than average, extremely clean, and comfortable. Overall, the hotel was quieter than average. Breakfast was not plentiful, but absolutely sufficient. I did not use the pool, but it looked very inviting. The rates were significantly less than other hotels nearby where I have stayed, but the accommodations were superior. The staff was very welcoming and friendly.

Owner Response, 20 Septembre 2022

Dear guest, thank you so much for your valued feedback. We are delighted to know that you enjoyed your stay with us and liked our customer service. Our staff always makes sure to serve our guests to the best of their abilities and hence it feels great to be acknowledged for the hard work that they put in every day. Your kind words will be a great source of motivation for all of us and it's bound to make us smile. We look forward to hosting you soon! Warm regards, Aries Connects World

"Title"
jgarvey2022, 08 Septembre 2022

The staff was nice and helpful. The facility was clean and attractive. The kids loved the pool. We are very satisfied with our stay at this Best Western Hotel. The pillows were wierd. Overall, we were very comfortable staying here.

Owner Response, 08 Septembre 2022

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 985-781-5655. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Martin Patel General Manager Best Western Slidell Hotel

"Impressed"
David W, 28 Juillet 2022

I'm a truck driver and my A/C went out. I was desperate for relief from the heat. Got a room here. Very up to date and clean. Staff let me pull my rig up to the property on the street. Means I can sleep a little longer vs walking to the truckstop and also keep a better eye on it. I swam in the pool. It was so awesome and clean. I will be checking out at 2am and miss breakfast. Staff put together a little snack for breakfast for me. Even got my laundry done while here. I recommend this place to anyone staying in the area. The staff here treat people with respect like I have not seen in the last years.

Owner Response, 28 Juillet 2022

Thank you for taking your time to add your personal review. It means a lot to us, knowing what we can work better / keep doing great at. we appreciate you staying with us at the Slidell Best Western, an look forward to you next stay with us! Martin P.

"Exceptionally shabby facility for the price."
Jim W, 21 Juillet 2022

This BW is amazingly difficult to actually reach. All clearly visible signs are NOT on usable approaches. The facility itself is poorly maintained and not especially clean. It was malodorous and the slow elevator sounded as if sand was in all its working parts. The lady who checked us in, however, was friendly and personable, and the breakfast was first rate.

Owner Response, 21 Juillet 2022

thank you for taking the time to review your stay with us online and we appreciate your feedback on areas that can help improve. we hope you give us another chance in the future.

"Conveniently located"
clintonjoseph1964, 11 Juin 2022

Located directly off I10. There are quite a few restaurants near by and some in walking distance. The staff is very kind and helpful. The breakfast has fruit and juices. There is also som kind of hot food each day. Coffee is available all day long.

Owner Response, 11 Juin 2022

thank you for taking the time to review us online we appreciate your feedback about your stay and we look forward to seeing you again in the future.

"Never again"
cappyusmc5, 31 Mai 2022

rude staff, refuse to give you copies of a bill, inaccuracy of the final bill from what you were quoted before hand but they refused to show you a copy of what you signed on the pad before. Food was cold but you had to wait till the kitchen staff and their kids ate before they were an hour late getting the leftovers to the guests, The response from the front desk was, "look, this is how we are trained, I am just trying to go home."

"Enter at your own Risk!"
Kevinorkevin_kevin, 25 Avril 2022

The worst hotel I have ever been in. The room was so filthy that I had to purchase cleaning products to wipe down the surfaces.If I was spending my money instead of using my Best Western points I would have left immediately. Upon a lengthy wait to check in, I walked into a room that appeared to be unkept, worn and dated. They didn't have the decency to restore basic amenities like toilet paper from previous guest. There wasn't working bathroom ventilation and as an Best Western elite I expected more. This was a 1 star dump.

"price gouging owner"
dshearer1111, 25 Mars 2022

Beware - owner of this property holds back rooms so can charge much higher rates than on BW website. We were charged almost $100 more than the going rate because owner blocked rooms and refused to release so we could make reservation through the BW website.

"Clean and comfortable"
CPTAirborne, 15 Mars 2022

Hotel is older but was well maintained and clean. Grab and Go for breakfast was a disappointment as I was looking forward to a hot waffle. Staff was friendly and the hotel was close to the highway but there was no highway noise in the room.

"Highly Disappointed"
KaLynda S, 04 Mars 2022

Beware - the hotel does not reflect what is shown on the website. The door on the side of the hotel is not locked, anyone can enter, big security issue. The room had a weird smell, but was tolerable. Towels were rough. Paid way too much money for this hotel!!!!!!!!

Owner Response, 04 Mars 2022

Dear. KaLynda. We are sorry that we did not meet and exceed your expectations during your stay at our hotel location, as we do our very best to always exceed our guest's wants and needs. We hope you will come to visit us again, so that we may provide you with the very best in service. As is our goal with each and every guest, as Mardi-gras tends to push up the rates in all of the New Orleans and North Shore areas. We thank you for the review and will continue to strive and provide, the very best in customer care and service. Thank you, Management.

"A Pleasant Stay"
Hatesrats, 11 Février 2022

I thought it was a little pricey, but it was a good stay and the room was nice and clean. Beds were comfortable with nice pillows. Towels were soft and fluffy. Microwave and refrigerator were available. We did not eat breakfast there, as we had other plans.

"Excellent Stay"
singcarmensing2, 28 Janvier 2022

This is my new place to stay in Slidell! The service, cleanliness and size of the room were all excellent. Mary's personality was great. I thoroughly enjoyed our conversation and I will be returning for another stay very soon.

"I was there 9 day"
prettywiccan, 24 Octobre 2021

Its a great place now they do clean your room without permission everything works the people are super nice now the park in the front was limited and people park selfishly but the overall experience was great the sheets are white. There high in my oppion but i did go after hurricane ida so beggers cant be choosers i spent 900 so a 100 a day.

"Noisy night, no help"
Brian T, 19 Octobre 2021

The neighbors continued to make noise all night. The walls are poorly insulated, except for the hall ways. could also here TV playing upstairs. Asked front desk to help, they said the asked them to hold it down but it continued.

"Pit Stop"
dejesusscott, 19 Août 2021

Ev'ry year my wife & I travel to New Orleans but , we always stop at the Best Western in Slidell, La. before our checking date in New Orleans. We spend the afternoon around the hotel we drive around Slidell looking for places to eat. It's laid back & quite to hang out we also walk around the area to sight see.

"TP shortage?!"
BillynJulie, 14 Août 2021

A picture is worth a thousand words. But since I have to write a minimum of 200 characters, this is what we found when we arrived. (Empty roll and an almost empty roll of toilet paper.) For the price, mediocrity is expected, but never dreamed we'd have to ask for toilet paper upon arrival!! Just wow. However, for a stop in the night on the way home from a Florida vacay, it was a fine place to sleep.

"Dirty and old"
NotMe1244, 28 Juillet 2021

This hotel needs some work. It's old and dirty. The least I can say about it. We found food in the refrigerator and hair on the bed. Elevator lights were not working and at night time you can smell weed coming from the hall. I will never go back to this hotel.

"Family Trip"
dzeno51, 22 Juillet 2021

Enjoy the atmosphere and location. They offer complimentary breakfast. My check in was delayed do to staffing, but while waiting, we were able to have early dinner at one of the many restaurants nearby. The pool area was my best spot of the trip. Thank you!

"Great location and nice rooms"
rosifraz, 30 Juin 2021

Stayed here on our way home after a week of traveling. Check in was smooth and friendly, breakfast explained well and off we went. Room was spacious and comfortable. Plan to return in December on our way to our cruise!

"Very Happy with BW"
haroldp72, 26 Juin 2021

I made an advance reservation at the Slidell BW, as we were motoring west it appeared that we could continue past Slidell and make further progress in our journey west. I called and spoke with Dennis and he cancelled our reservation. After traveling for a few more hours, I realized the time zone change made it appear that we were going to arrive in Slidell too early to quit traveling, but in fact our "Body Time" made me want to stop due to fatigue. I called Dennis back and reinstated our original reservation. He was very helpful and gracious with my "On again-Off again" reservation. Thank you Dennis. The room was clean and there was no down side to our stay.

"Awful"
meredithsamuel, 17 Mai 2021

We stopped at this hotel because we always like Best Western hotels ,especially Best Western Plus this place was not clean dirty diaper outside right on the side of the door, tv remote did not change the channel so we could only watch one channel. The breakfast was horrible old food. Please don't stay here you will be disappointed .

"Number one hotel I have say that"
terryjenkins90, 01 Mai 2021

We have been staying here for a very long time trying to find a place and get on our feet the people here are very welcome they make you feel like family. And I have never seen housekeeping on their hands and knees to make sure everything is sanitized and the cleanest I have ever seen

"Unplanned Stop"
louky45, 13 Avril 2021

We needed to make last minute plans for a stop in Slidell. This Best Western offered a room and price that was what we wanted. Both Mary and Cheyenne at the front desk went way above and beyond to attend to every detail to make all facets of our stay perfect. That included everything from check-in to check out. That brown bag breakfast was what you would expect with Covid restrictions. Would book again.

"The check out experience cost you a star"
Number1Reviewer, 24 Mars 2021

My wife and I stayed here for a trip to New Orleans and this was a great hotel. I want to start off with saying that Mary was phenomenal. She was such a nice lady that treated us really well. The room itself was clean and comfortable. There were two things I didn't like. First off, stop with the incidental holds. They're stupid and not necessary. My room was free with points. You don't need to hold $50 when I'm not even paying anything. And the other thing was the guy who checked me out was kind of a jerk. He was a medium build with short dark hair. No mask on and playing with his phone and then asked for my last name when I checked out. You're not supposed to do that. You may ask for the room number and that's supposed to be it. I give you my keys and I leave. The fact that he was breaking at least 2 rules and then decided to be a top notch employee. I didn't like that encounter. We would probably stay here again and just do an express check out so we don't have to be harassed.

"Great hotel at great rate"
500dominiks, 15 Janvier 2021

We was on the way to Galveston we stay at the Hotel for a few nights we love it wasn't crowded it was very clean the housekeeping was nice only down was that breakfast was limited to simple items other overall experience is 4.9 of five

"Best place we have ever staied so far"
terryjenkins90, 27 Décembre 2020

Very clean answered any questions had always there when need great price and helped with discounts anyways they could...room are very nice and clean and beds are wonderful...will be the place we stay to get away

Owner Response, 27 Décembre 2020

Dear, Terry. We are glad that our wonderful staff who take great pride in doing all they can to tend to our guests, we're able to make this visit to the Best Western PLUS Slidell Hotel a truly memorable one. May you have a happy New Year, and we look forward to your next stay with us. Sincerely, Your Best Western PLUS Family.

"nice layover"
skooter84, 06 Juillet 2020

Slidell is a great stayover hotel. The hotel is clean, comfortable and a great bargain. I recommend this hotel if you are traveling near slidell. We enjoyed the stay eventhough we were under covid-19 precautions.

"Coronavirus threat"
coolmammaa, 21 Juin 2020

Walked in the lobby and couldn't believe what I saw! Around 15 people gathered, having a party, food and towels all over the floor! Unbelievable! I felt like I was in a cheap motel without any rules or management. Not only a horrible way to be received in a hotel lobby but they completely ignore CDC guidelines because of the coronavirus pandemic. I felt really bad and wish I had time to go somewhere else. I don't recommend this place which is a threat for your health.

"Great Deal!"
cdv2020, 18 Juin 2020

Great price! Needs to improve the grab and go breakfast. Not even a decent snack! The staff was good and the room was very clean. We were there for a relative in the hospital and it was a great location.

"Always a good place"
stevecD6589BU, 06 Mars 2020

Great place to stay. The biggest negative is breakfast ends too early at 9:00. This place is a great place to stay if you are driving down for a cruise. It's only about 40 min to the cruise terminal and the motel has comfortable beds and a good breakfast.

"Great hotel!!"
Kirsten Z, 04 Mars 2020

My husband and I love this hotel. We will definitely continue to stay here and would recommend it to others!! Always a great experience! So far, I do not have any complaints. Good value for the price!

"Best stay ever"
punchland, 12 Février 2020

Loved everything about this hotel. Convenient location for my employees, family and friends for Mardi Gras Parade in Slidell. Breakfast was hot and fresh daily. Staff was welcoming and eager to please during our stay.

"Clean and comfortable. "
maryw383, 20 Janvier 2020

We spent only 1 night as we were boarding a ship the following day. Our room was clean and neat. The bed was comfortable so got a great night's sleep. The bathroom was well supplied and very clean. The free breakfast was very good. Sadly, I left behind a small cooler with my prescription eye drops in it in the mini fridge. I called the front desk and was blessed that the clerk, Will, answered the phone. After explaining we had just checked out and discovered I had left my cooler in the mini fridge, Will did not hesitate a moment to make sure it was still in the room. He then said he would tag it with our name and put it in their fridge and I could pick it up when we returned from our cruise. We did pick it up and I cannot say enough about Will and his outstanding customer service. If we are in the area again we'll be happy to stay again.

"Nice Clean Hotel, Needs Updating, Would Stay Again"
James L, 03 Janvier 2020

Arrived on December 30th for a 3 Night Stay in the area for a Wedding. Arrived a little earlier than the check in time and was allowed to Check-In. Process was smooth and fast and the front desk attendant was very helpful. Went to the room and it was clean and had everything we needed. Plenty of parking and close proximity to Restaurants, Shopping and 25 minutes from New Orleans off of I-10 Highway. The area was very quiet. Ate the Breakfast for 3 days, first day it was terrible. The area was not stocked and had limited choices. The 2nd and 3rd day was a much better Breakfast. Shower water pressure was good and stayed hot. There is only one elevator at this hotel and we stayed on the second floor so we used the stairs majority of the because our room was located by the stairs. Overall a Nice Clean Hotel and I would stay here again.

"."
swanny117, 02 Janvier 2020

I was traveling with young kids. + The parking lot lights are *ridiculously bright* and even with the curtains completely shut, there was a lot of light shining into the room. It took a long time for the kids to fall asleep since it wasn't completely dark. + Folks in the room next to us were smoking and all we could smell was cigarette smoke. + Folks were partying in the room by us till around 130 am. We could hear every word. The kids woke up multiple times throughout the night and I even contemplated just putting them in the car at 2 am and just driving back home.

Owner Response, 02 Janvier 2020

Dear Adam, I'm glad we were able to contact you regarding your stay. I'm sorry you didn't catch us at our best. We will gladly take better care of you on your next visit to our area. It was unfortunate that the neighboring guests were celebrating the new year in their room. We certainly do not condone this behavior in our family friendly environment. Please do not feel that you should have to suffer in silence, we will gladly take care of over energetic guests on your behalf so you can rest easier. Regards, Martin P. General Manager

"Very Clean and Comfortable Hotel"
X9640TBchrisg, 01 Janvier 2020

We stayed here one night on a return road trip to Texas! This hotel was very nice and comfortable! The staff we dealt with were extremely friendly and helpful! The checkin process was easy and efficient! The breakfast was great and well stocked! I would definitely stay here again! The area was quiet and safe!

"Clean rooms, decent staff, boring breakfast"
georgewd2014, 19 Décembre 2019

Overall had a good experience here, the rooms were very clean, a little bit of maintenance needed in the threshold between the carpet and tile... felt a carpet tack, but other than that...great room. Fridge and microwave included. Staff is very hit or miss. The ladies were very hospitable, friendly, personable. The male staff... completely the opposite. Breakfast in the morning was a standard continental. Scrambled eggs, overcooked bacon, tater tots and some unknown substance. Make your own waffles, and some breads and pastries. Same as the hotel next door. Too cold to use the pool, looked clean, but it's an outdoor pool so weather dependent.

"Good location, nice people"
AccraGuy, 04 Décembre 2019

We often stay here as it's on the way between two sets of grandkids. On most recent stay, we left a jacket behind and they were on top of it very quickly and professionally. The parking lot is a bit strange (in shape - weird but not dangerous), but the hotel's a winner.

"Great stay!"
pinguinn2019, 23 Novembre 2019

The hotel was very clean. The front desk night clerk very friendly. We had our service dog and the night clears loved her. Our room was clean and the air conditioner cold, just how we like it. Breakfast was a full breakfast. Hot and tasty. Very good.

"Rob North Texas"
Robert H, 26 Septembre 2019

This is a very nice hotel with very friendly people. The red headed Lady that checked us in was very friendly and helpful with a great attitude. The hotel was very clean and well maintained the rooms were very clean and quite. This hotel is located close to some very good Restaurants. Every time I come to this area I always stay here.

"Blood on sheets"
CobbCoGA, 29 Août 2019

The room was generally clean, but when we went to leave and I went to check the bed for socks, there was blood on the other side of the bed. I hadn't seen when my son got in because he slept on the other side of the bed. I know for sure it wasn't his. I was thoroughly repulsed. I mentioned it on the phone to the morning clerk, and she just said "okay." When I left, she didn't even acknowledge me when I walked by the front desk. (The night clerk was lovely.) I checked out over the phone. Other than that, generally speaking, and this does not reflect on my rating - just personal preference, but it's a bit cold, lighting wise and the curtain as a closet didn't really do it for me. It didn't feel very “plus” for a BW plus. Funny enough, I apparently stayed here in 2016 and didn't find it memorable because my old review popped up and I didn't even recall it. I'll remember it now, however, for all the wrong reasons.

"Budget hotel with good customer service"
Pathfinder7837641, 22 Août 2019

We checked in at midnight and Katherine at the front desk was very personable and greeted us with a smile and express service. The hotel is dated but you can tell it is kept clean and tidy! We had a group of 10 people in 5 rooms and no one had a glitch of any kind. Definitely recommend so long as you are not expecting 4-5 star luxury on a 3 star budget! Not fair to the hotels that have rates this low to receive bad reviews because customers always want 4-5 stars!

"Slidell trip"
hasfoo481049, 12 Juillet 2019

Slidell trip stay. During July 19. Very unclean room and bad area. The employees dont speak or understand English at all. Very pricey room rate for the received quality. Some electrical plugs dont work

"Awesome all around"
Adventure22435685922, 05 Juillet 2019

Dennis and Mary were awesome it was a speedy check in and out. They took the time to make sure me and my kids were happy. The pool always is our favorite but the rooms are nice also. Great place to see even as just a one day geta way

"Our home away from home"
Coastal32129360190, 05 Juin 2019

Every time we stay at Best Western, Slidell, we have a wonderful experience. The service is excellent, rooms are comfortable and clean, and the location is convenient and safe. I find the staff helpful and willing to go the extra mile to provide stellar customer service.

"Very nice hotel"
rlltdfn, 02 Juin 2019

Everything was great. Beds were comfortable, shower had good water pressure, room was quiet, no bugs or weird smells, breakfast was good and fresh, employees were nice. Swimming pool area looked nice. I have no complaints.

"Just average"
mulegirl1, 01 Juin 2019

Booked this hotel because Best Westerns are usually really nice. The hotel is pretty clean but worn. Stayed on the 3rd floor where the hallways weren't air conditioned! It was in the 90's outside. Needless the room was warm with the air conditioner running full blast. Had to use a small fan to keep cool. The bed was comfortable and the shower clean. Lots of pillows. The TV had very poor sound that couldn't be heard over the air conditioner!! Had to use closed caption mode to watch a program!! Fridge and microwave and coffee maker. I guess in an area of higher priced hotels this one was ok. Close to lots of places to eat, shop.

"vavation"
Albert P, 28 Mai 2019

Dennis at front desk greeted us and checked us in, was very courteous and professional assisted to our needs and was very friendly when giving directions showing us where to eat and the best place to park etc. room and breakfast was great

Owner Response, 28 Mai 2019

Dear Albert P, We are thankful that you took the time to share your experience. Its great to see you were pleased with our staff. We know how challenging it can be, when you are travelling, to find everything you need, and so we're glad we could make that experience a little easier for you. Please be sure to stop by and say hello, on your way back. Regards, Martin P. GM

"Confortable stay"
Companion01886399688, 13 Mai 2019

When we visit our son's family, we use this Best Western Plus. We have been very pleased with the comfort, friendly staff, and breakfast. We will continue to stay there when we visit and would recommend it to anyone.

"Over night stay while traveling"
Dream59165430319, 08 Mai 2019

The hotel is an older hotel and had some irregularities. The parking lot was extremely tight and I would be careful if I had a large vehicle. The bathroom door was trimmed to go around the toilet. The water pressure in the shower was very low. The toilet seemed to run a very long time, but this could be due to the low water pressure. The pool is between the front entrance and the parking lot so do not expect much privacy. This Best Western does not offer any meat for breakfast, the had rice dressing in lieu of meat options. The hotel was clean and worked for a cheap overnight stay while traveling, but it is hard to find as it is behind many other hotels.

"leisure"
Nomad15208983126, 26 Avril 2019

Left a $45 Izod Men's mint green shirt in room, called to retrieve it but said was not there, stated they would follow up with housekeeping but did not receive any calls. This was a new shirt bought to wear to the family reunion.

"New Orleans"
I5092TBlarry, 14 Avril 2019

We came for our first time to visit the New Orleans area. This Best Western was close enough to the part of the City that we wanted to visit and had easy access to the Highways to New Orleans. We were happy they had laundry machines but you could only use one dryer at a time. (Or a breaker would trip.)

"Average"
Roam23952595218, 13 Avril 2019

The pics on the website were awesome the hotel not quite so much. The door to the parking lot was broken not taking hotel keys and anyone could have walked in. The location was very convient. The hotel room had a sweaty smell to it.

Owner Response, 13 Avril 2019

Dear Roam23952595218. Thank you for taking the time to review your stay with us. We are always working on improving our guests' stay, we appreciate the feedback, and hope to see you again soon. Warmest Regards, Martin P GM

"Adequate"
180MikeM, 08 Avril 2019

Stayed here as an alternative to the crowds, prices and confusion of New Orleans. It's only a 30 minute drive and a pretty one. The rooms were clean and quiet. Breakfast was OK but nothing outstanding. Good value for the price.

"Perfect until morning"
Sheila B, 02 Avril 2019

Our stay was perfect until the morning hours. Desk staff was great and checkin and the evening. We were put in room next to maid services. When morn rolled around the maids came in and they were SOOOO loud! They laughed and yelled over the sounds of laundry. They yelled to each other in hall. Breakfast was great. It was too cold to use outdoor pool but it looked nice. If staying ask to be placed anywhere but 109.

"Good location"
sandykip, 27 Mars 2019

The room was clean, the staff friendly and helpful, and it's a short distance to a major bicycle path and an approximate 30 minute drive to New Orleans. This would have been rated a 5 but there was no TV sound or apparent a/c in their gym. But I'd still highly recommend it.

"Very good stay in Slidell"
BrotherBoggs, 25 Février 2019

Stayed here for a few days while looking at relocating to the area. Room was great with comfortable beds, clean and the heat and AC worked great. Didn't use the pool as it was too cold outside, breakfast was ok but appreciated each morning. Easy to walk to local convenience store for snacks and several restaurants very close. Staff were very friendly and helpful.

"Worth The Stay"
ShoeLoverLewis, 25 Février 2019

For what I needed and the reasonable prices I'd return. My service and stay will bring me back. This hotel was quiet for a rested nights sleep. It's close to shopping no matter the name. I'd recommend.

"Clean and Friendly Hotel Staff"
Rnarmy1, 23 Février 2019

Overall this hotel was very reasonally priced, rooms were GREAT! Bed was nice with extra cushion on top. And it was very clean. This is a perfect place to stay if going to New Orleans and you can have about a hour to drive there. We will make this a regular place to stay when going to New Orleans!!

"Mardi Gras get away"
Departure13929511974, 19 Février 2019

I stayed for Mardi Gras and highly recommend this hotel. The location was within walking distance of the end of the parade route. The tv and rooms were nice. The staff went out of their way and their customer service was amazing.

"Overall nice stay"
PKTexas, 17 Février 2019

On our way from TX to Orlando for a gymnastics meet, we booked this room at 10 PM for a midnight arrival. No problems with booking on the 1-800 hotel site. No problems with late check in. Only issue we had was that there was a strange noise constantly coming from the slightly uncovered wall vent in the bathroom. It was loud, but we were able to close the door to the bathroom so we couldn't hear it while sleeping. We joked that it sounded like a time portal. We told the front desk about the vent when we checked out, just so they would be aware. The breakfast looked delicious, but my daughter has Celiac Disease, so we brought our own food. We did enjoy the fruit and juice available. Overall, a very nice experience. Would have given 5 stars if the “time portal” vent hadn't been so loud. We were on the third floor. Nice staff.

Owner Response, 17 Février 2019

Dear PKTexas. I hope the Gymnastics meet went well, and that your daughter and her team came out on top! We are also glad that you enjoyed your stay, and that our fresh fruits and yummy juice options helped to make for a great start to your morning drive to Orlando for the competition. Sincerely, Your Best Western Plus Slidell Family. P.S Thank you very much for bringing that "Time Portal" issue (the bathroom vent) to our attention. Please note: We have taken care of closing this issue before any evil robots were able to make their way into our timeline, and cause any more issues for our future guests.

"Rip off"
shelleynelsonpho2016, 16 Février 2019

Weird stinch in room, bed was lopsided. The room was pretty clean. The breakfast looked disgusting. Worst part was I booked through Expedia a week in advance. Over 24 hours before check in they charged my card for one night and tried to tell me it was a pre-authorization. We get to the hotel and they then charge my card for the two nights I was staying, meanwhile I still have a hold on my card for the "pre-authorization". When we asked about it the guy at the front desk said it's Expedia's policy which is a flat out lie. They said by tomorrow it'll fall off . Nope, three days later there's still a hold. I booked three hotels for a four night trip through Expedia and the other two hotels didn't do this to me. If you're looking for a place to crash, good with cereal and dried up pieces of ham for breakfast and pay in cash it'll probably do.

Owner Response, 16 Février 2019

Dear Shelleynelsonpho2016. We are sorry your experience at our location was not to your expectations, as our location and staff normally offer to be the very Best. We hope you will perhaps give our hotel the opportunity in the future, so we can show you just how wonderful our Best Western and our team are. Sincerely, Everyone here at the Best Western Plus Slidell.

"Good value but not up to BW Plus standard."
Cynthia H, 16 Février 2019

Passing through the area. We like BW Plus hotels and this one was a great value, decent location. Room was clean and comfortable. The breakfast area was messy in the morning. Only a few tables and there was syrup and crumbs on several and although there were several employees in the area, there was no effort to wipe the tables between guests. Small thing but important. OK for hotel for a quick sleep and shower.

Owner Response, 16 Février 2019

Dear Cynthia H. Even if you are just passing through the area heading to another destination, it's always nice to know you will have a clean and comfortable room at an affordable price waiting for you with the Best Western Brand. We are so thankful that you got to experience our location and all it had to offer, and we hope that you will come back by and see us again when you are passing through the area. Sincerely, Your Best Western Plus Slidell Family.

"Good"
Vacation35269927702, 11 Février 2019

Always an enjoyable and a pleasant stay. Cleanliness of the rooms are always wonderful. The cancer until breakfast was very enjoyable. I love having the coffee all day. Staying at best western is always my first choice

Owner Response, 11 Février 2019

Dear Vacation35269927702 We are so glad you had an enjoyable and pleasant stay with us. Having fresh coffee, and a good breakfast each morning is the key to starting the day right!! We look forward to seeing you on your next trip down to Louisiana, and may you have safe travels until then. Sincerely, Your Best Western plus Family.

"Bring your own towels"
JaLeesa G, 04 Janvier 2019

Everything was okay BUT the linens!! There was pubic hair in the wash clothes and long strands of brown/black hair on and in every towel but one in the room. My fiance is bald and I have red hair so it couldn't have been our hair. I will not be staying at this location ever again because cleanliness is clearly a second thought. I guess I got what I paid for. The manager did address this and he was extremely nice and embarrassed.

"Not the best Best Western"
WeeLuv2Travel2, 03 Janvier 2019

Not sure why this was a BW Plus as it was a fairly basic hotel. I have to say though that staff were very good and when there was an issue it was passed to other staff members which was encouraging. However, we had some issues with our room which resulted in a rather unpleasant stay which they apologized for but it was unpleasant none the less. The price was also way too high for the area.

Owner Response, 03 Janvier 2019

Dear WeeLuv2Travel2. We thank you so very much WeeLuv2Travel2, for choosing to spend the night with us at our location. I do apologize for your stay not meeting expectations, as this is out of character for our hotel and it's staff. As we strive to make each and every guest stay the very best it can be. With everyone ringing in New Year and also sugar-bowl going on in the area, the rates do tend be affect throughout all surrounding areas. We hope to have the opportunity for you to come and visit us again in the future. So that we may show you just how BEST our Best Western Plus is. Sincerely Your Best Western Plus Team.

"Nice hotel"
195flying, 30 Décembre 2018

The hotel is a little hard to get to for it is on a side road. It is a slightly older hotel that is very well maintained. The beds were very comfortable and the room very clean. The staff was great. They went out of their way to make sure you had all you needed.

Owner Response, 30 Décembre 2018

Though we have had some new construction come up around us here at the Best Western Plus Slidell hotel, we are glad you came to stay with us. Knowing that our very comfortable beds and great caring staff created a delightful and unique stay, truly makes doing our job that much more enjoyable for us. So thank you 195flying, for taking the time to leave this review for all of our staff. Sincerely Your Best Western Plus Slidell Hotel Staff.

"Slidell Newbie"
Travel59871200568, 16 Décembre 2018

Upon our arrival to the hotel, we were greeted warmly by the front desk attendant. Our room was clean and well maintained. It surprised us to find both a mini fridge and microwave. Of course this pleased us as it was a cost savings to warm up leftover restaurant food. The recreation center had a few cardio machines and universal-a great way to maximize the space. The mounted TV was an added plus (for those that like to work out with one). I did recommend that they ventilate the space better or add fans. By far breakfast was one of the best I've had at a smaller hotel like this. Not to mention, the service was outstanding! Finally, it was nice to be within walking distance of a host of restaurants and stores. I would definitely return to BW Plus Slidell.

Owner Response, 16 Décembre 2018

We appreciate the warm felt review you wrote for us Travel59871200568, as our staff works diligently to ensure a clean and well-maintained room for each guest checking into the Best Western Plus Slidell hotel. I am truly glad that having a Mini-Refrigerator and a Microwave in all of our rooms, made your stay all that much more enjoyable. Because eating cold leftovers from a restaurant definitely never tastes as good unless heated back up, as if being served hot and fresh! Thank you again for the warm review, and we look forward to your next visit. Sincerely, Your Best Western Plus Slidell Hotel Staff.

"Our stay on December 1, 2018"
GrahamsinSC, 08 Décembre 2018

The folks at this Best Western were great! Should I used the word "Best"? When our Ionosphere bus arrived, they were very helpful at bringing our luggage to the room, as well as showing us where to go. Due to our early departure time, they came in early to open the breakfast early for us, and the folks were quite nice and helpful. Say, "HI!" to Belinda, OK?

Owner Response, 08 Décembre 2018

We here at the Best Western Plus Slidell hotel are truly grateful to have been given the opportunity to care for and host the Ionosphere tour group. Our staff does their very "BEST", to ensure all of our patrons have a truly wonderful experience when visiting the Slidell North shore & New Orleans areas. Starting breakfast a little earlier so your group can enjoy a hot delicious meal, is just one of the ways we make being the Best happen. Until Ionospheres next adventure to southern Louisiana, have safe travels. Sincerely, Your Best Western Plus Slidell Staff.

"Very clean rooms and friendly staff"
Venture63597276095, 08 Novembre 2018

The front desk staff went out of their way to make our visit very pleasant. We had intended to stay one night but ended up staying two nights. The breakfast was excellent and well stocked. The rooms were clean plus quiet and the beds very comfortable. If we are ever in the area again, this will be our hotel!!

Owner Response, 08 Novembre 2018

On behalf of the Best Western Plus Slidell Hotel staff, we want to say thank you " Venture63597276095 " for taking the time and letting us about your pleasant stay. It's truly wonderful to know our staff members and the excellent free and well-stocked breakfast were so amazing, that adding another night to your stay was a must. We look forward to the next time you can come and stay with us!! Sincerely, your friends at Best Western Plus Slidell staff.

"Louisiana Holiday "
Darlene1967, 02 Novembre 2018

Excellent hotel. Close to New Orleans. Comfortable bed and good breakfast. Had to wait for our check in but was ready when we returned. Didn't use the pool so no comment. Would recommend for a good nights rest.

Owner Response, 02 Novembre 2018

Hello Darlene1967, Thank you for taking the time to review our hotel. The staff at the Best Western PLUS Slidell Hotel take a lot of pride in making sure you have a clean comfortable room and hearty breakfast to start your day. We hope to see you again soon. Warmest Regards,

"Do not stay here."
Guide20264172974, 29 Octobre 2018

I tried to call front desk for an hour and 15 minutes about the noise level in the lobby (right outside our room) from 11pm-12:15am with no answer. (A member of the loud group in the lobby did answer the phone at one point because the ringing phone was bothering their party in the lobby and told me no one was at the desk.) Finally received an answer at 12:15am by a staff member who had just arrived to work and was told she would be calling the police to handle the situation with the noisy people in the lobby. The people did leave at that point. My concern is not only my family not being able to sleep due to the noise level but lack of the presence of a staff member for over an hour. A manager I spoke with offered to refund $7 of our stay and hung up on me when I told him I didn't believe that was an adequate refund given the situation and that no one was at the hotel to handle the situation while it was going on. He then tried to tell me that he was there at that time and never heard the phone ring which was a total lie because I called the front desk every 10-15 minutes from 11pm until I received an answer at 12:15am. When I questioned him about changing his story from what he told me at check out yesterday, he said he was mistaken about the time he was at the hotel because the clock on his phone was set wrong. I do not know who was supposed to be on staff between 11pm and midnight, but I believe he is making things up to cover for himself or another employee who was supposed to be on a duty. At this point I do not know which I am more upset about, being woken up and having no one there to handle the problem or the lying manager who is giving me the run around and says he can only refund $7 and some change as compensation. I fully expected at least a 50% refund of our stay but now would like a 100% refund due to the way the manager has lied and refuses to refund more than $7.

Owner Response, 29 Octobre 2018

Good day Guide20264172974 We regret that your experience was less than excellent, as all of our staff do their very best to go above and beyond to assure all of our guests have a truly exceptional experience . The information you provided to us will help to improve all future guest experiences, and we hope in you give us the opportunity to provide that excellent customer service to you in a future stay.

"GREAT SERVICE, NICE PLACE"
Jetta M, 24 Octobre 2018

I visited this hotel after picking up a friend from the air port, and the experience was quite pleasant! The hotel clerk, Dennis, was especially wonderful. He was courteous, eager to help, and professional! We will definitely be back!

Owner Response, 24 Octobre 2018

Jetta M, We are so glad you enjoyed visiting the New Orleans area as it's truly an exciting place, and we are so very happy to have been a part of the journey you made to pick your friend up from the airport. Our team is dedicated to making each guest feel at home when they are away from home, and we do all that we can to make each stay unique and memorable. Thank you so very much for taking the time to write about all you experienced on your journey, and we look forward to seeing you on your next adventure to the New Orleans area. Sincerely, your friends The Best Western Plus Slidell Hotel staff.

"Stay here!"
blcoats94, 14 Septembre 2018

Dennis made booking my room a breeze. The room was clean and the free breakfast was awesome! I was give towels when needed, sheets; I even received more of their makeup remover wipes (best I've found to remove makeup!) Book here and book with Dennis!

"Great Experience"
paigelc99, 10 Septembre 2018

Very clean and attentive staff! Dennis was nothing but nice and listened to our very need and helped in every way he could. Great breakfast in the morning. Great housekeeping that listens and goes the extra mile. A must stay!

"Great Little Place"
Rob K, 06 Août 2018

Enjoyed the breakfast, friendly staff, great service, clean rooms. Great location, close to everything.. The towels could use an upgrade but the price paid for what you get here is fair. Enjoyed the stay!

"a cost effective hotel"
Jianming H, 06 Août 2018

The quality of hotel is beyond its price! They have nice breakfast, clean room, even a small gym. It is a walking distance to major fast food and malls. Convenient located off the high way. A good option if you have budget constraint

"Best experience ever"
chaunsemail, 05 Août 2018

The staff here is amazing. They go above and beyond to ensure that guests are comfortable and well-taken care of. Daniel was the best. He helped us find pizza delivery AND gave us plates and silverware.

"Rob North Texas"
rharrington39, 03 Août 2018

This is a nice hotel and has a great breakfast served starting a 6:00 am everyday and that is great if you are there on Business. The breakfast has a very good with a large selection.The room are very quite and clean. In addition there several good restaurants in the area like Texas Road House, Outback and some very good local restaurants as well.

"Another great night stay!"
Richard L, 25 Juillet 2018

This was our 2nd Best Western in three nights and once again we were not disappointed. Great place, great people, rooms were awesome, everything worked, breakfast was good with many good choices. Staff were great and gave us great instructions on where to go eat. Overall, really great place although I hate your parking lot, lol, too confusing but even with that if we are ever back there we will stay here again.

"nice and clean"
alanbY7722II, 17 Juin 2018

We had no real issues with this hotel. Nothing really stood out as much more than average. The bath towels were very small and kind of starchy. The free breakfast was pretty good. Overall, it just wasn't memorable.

"On my way to Bama"
goldcar1990, 31 Mai 2018

I was on a little trip to Alabama to see some friends I have not seen in years. This hotel was one of the top rated, so I booked a room for the night. The lady who's name I cannot remember was truly helpful at check in, and let me know where to go get food as it was really late. In the morning Dennis at the front desk was also incredibly helpful, he was able to give me information about some construction being done on the Mississippi Alabama border. That way I could go around it, and save my self a lot of time getting to my destination. I do not pass through the Louisiana area much. But I will most definitely stay here again, if I am ever down this way. The staff at this place makes it 5 stars all the way! They also have a great newly updated look to the hotel, and the breakfast is good as well.

"Call directly to Hotel, Dennis will take care of your needs !"
FamilyTime23, 21 Mai 2018

I did a lot of research before deciding to stay at this Best western. Many sites and lots of review reading. We were looking forward to staying at such a highly rated hotel. A day before our stay we had a family emergency and could not travel. I 1st called Best western but was told I booked from some where else and they could do nothing. I booked from Best western.com....they too said too bad ! I than called the Hotel direct and Talked to Dennis....he had enough compassion and understanding to take care of things. A prayer goes out to you Dennis ! So I learned in the future to call hotels directly and make reservations.

"Seems recently updated"
Laura99, 12 Mai 2018

While this was an older place, they seem to have updated the flooring and room furniture. The toilets remain and are very low, so taller folks will have to bend knees a bit. Quiet and clean. Breakfast area was a bit small, but selection was good. The parking lot is also a bit small. Seems to be crowded out by the Country Inn and Suites built adjacent to this building.

"Very Nice Hotel"
fcmullins, 09 Mai 2018

This is a very nice clean and up to date hotel. Facilities are kept neat and clean, room was wonderful. They have a really good breakfast with all the essentials. The staff are all neat and portray a professional appearance and are very helpful with any questions.

"Great value"
albertsewell, 30 Avril 2018

well worth the money during jazz fest hjasdhfjkashdjkfhjasfjkashfashdfjkhaskjdfhjkasdjkfhajshdfjhasdfjhajsdhfjasjdfhjkashdfjkhasjkfhjkasf asdfuaysdufyausfuaysdufyausdyfuyasdufyuasydfuyasuidyfuiaysdufyausdyfuyasudfyuasydfuyasdf

Owner Response, 30 Avril 2018

Dear albertsewell, Thank you for taking the time to review our hotel. See you at next year's Jazz Fest. Regards, Martin P GM

"Great Experience"
Jackie B, 25 Avril 2018

New mattresses, pillows, and bedding were very comfortable. Hallways and guest room had a “clean” smell. Sheets were a high quality thread count and so relaxing after a long day on the road. This was a great experience, overall!

"Very good!"
falccg, 20 Avril 2018

Solid business class hotel. Very friendly and helpful staff. The room and amenities are all very good. The bath towels are small and scratchy but the shower is good. The TV doesn't have a 'guide' channel which is an inconvenience. The breakfast provided is near restaurant quality and is a highlight for this hotel. Overall, I'd rate this property as very good!

"Decent Place, A Half-Hour Frome The French Quarter"
Pensacola_FLYar, 17 Avril 2018

The French Quarter was all booked up because of the Music Festival so we decided to give Slidell a try. The Best Western was our hotel for two nights. The room was very clean, spacious, in good repair, and except for the toilet, very comfortable. The toilet was one of those little short ones and was not made for 70+-year olds to comfortably get on and off of - but, being fairly thin and in reasonable shape, we managed. The hotel looked like it was in a safe location, surrounded mainly by other hotels, restaurants, and other businesses. The staff was friendly and helpful and there was a breakfast included in the price; nothing exceptional, but what you would expect from a mid-price hotel. The dining area, (like the lobby and business counter), was small and somewhat cramped, but we were able to find places to sit both mornings. We hoped to take advantage of the pool, but its location was between the parking lot and the entrance drive and not very private or appealing - I don't know where else they could have put it because the property was very small and barely fit the hotel and parking lot. Anyway, I couldn't give it five stars because nothing was really exceptional, just very adequate. We won't hesitate to stay here again when we just want a place to sleep between trips in to New Orleans.

"Nice hotel"
mjsibayan, 07 Avril 2018

We stayed overnight while traveling from state to state. The breakfast was awesome! The hotel was very clean and comfortable. The staff were friendly and helpful. The hotel was new, with nice modern look. The wifi was easy to access. We would stop here again.

Owner Response, 07 Avril 2018

Dear mjsibayan, Thank you for taking the time to review our hotel. We're so glad you enjoyed your stay with us and had a great start to your morning with our new redesign breakfast offerings. I hope you also took advantage of the FREE $10 gift card offer that Best Western has for each stay at one of our over 2000 locations in North America. We look forward to seeing you again soon. Warmest Regards, Martin P. GM

"Perfect stop before NOLA"
hoosierref, 04 Avril 2018

Perfect stopping point after a long drive down to New Orleans. Convenient location just 30 minutes away, very clean and updated. Didn't like the sink and mirror separate from the bathroom, since we were traveling with others, but not a deal breaker. Priced right---I would definitely stay again.

Owner Response, 04 Avril 2018

Dear hoosierref, Thank you for taking the time to review our hotel. We're so pleased that your stay was enjoyable. Our convenient and quiet location is perfect for enjoying the city but also retreating to more serene surroundings with FREE parking, breakfast and great FREE WiFi. We look forward to seeing you again soon. Warmest Regards, Martin P GM

"Canceled wedding parties reservation the day of wedding"
kingston13, 30 Mars 2018

Block of rooms for wedding party/guests/family.. The day of wedding canceled 3 rooms and blamed it on corporate office mix-up.. Very upset having reserved these rooms 8 months in advance in some cases..

Owner Response, 30 Mars 2018

Dear kingston13, Thank you for taking the time to review our hotel. We understand how this scenario was frustrating for your party, and we were glad that we were able to rectify the situation as soon as it arose. We hope this will not sway you from staying with us in the future. Thank you. Martin P General Manager

"Thanks Brittany"
moyam9, 28 Mars 2018

Thanks to the young receptionist Britanny you made our stay perfect""" We will allways be back to this marvellous hotel so close to New Orleans. Thank you for the charger you gave me, it is extremilly useful.

"We are still looking for the “Plus”..."
TN_Trouper, 20 Mars 2018

Ah, the Best Western “Plus” in Slidell... We stayed here for 4 nights for a family visit to New Orleans (March 2018) Location was fine, price was a tad high. Staff was very friendly, but oh so many problems... We booked an “accessible” room with 2 queen beds. Unfortunately, the room was designed by morons. We couldn't even get in the room because the bathroom door had been left open. With the bathroom door open, there wasn't enough room to get our wheelchair by the door to get to the rest of the room. Once in the room, you had to close the bathroom door, get real close to the exit door, open the bathroom door, then you could go in the bathroom. The tub was a modern marvel. I have never seen a tub with a shower and no tub spout. So taking a bath would take hours to fill up using the shower head. But dont try to use the assist rails to get back out, due to the structural cracks in the shower wall. Also, dont fall into the floor drain, no telling what diseases lived in there. Want a room with a view? Check out this one! Yes, that is the awning for the covered entrance... who needs to look outside anyway... Unless you want to scream “SHUT-UP!!!” to all the construction workers that leave very loudly every morning between 4-4:30 AM. Not to mention the Rap Mogul 2 rooms down from us who decided to have a marijuana & hooker party one evening .. (thanks for the free contact high. My daughter loved her first illegal drug experience!) of course this was reported to hotel staff. They quickly addressed this illegal activity... by spraying tons of air freshener in the hallway... nice job! Beds, yes they have them. Comfortable, only if you like very hard beds or are used to sleeping on concrete. So hard, that I actually slept on 6 pillows one night. On the bright side, the facility was very clean. Rooms were cleaned well every day, although the staff regularly blocked the hallways which is hard for a chair user.. We never ate the free breakfast. It looked fine, normal hotel food. Nothing special to note. After drinking the free in-room coffee using tap water, we learned a valuable lesson. We then opted for Chick-Fil-A and Cracker Barrel each morning (DONT DRINK THE WATER!!!) Will we go back, not a chance. For $130 a night, we really expected alot more. Like I said, we never found the “Plus” that they mentioned. Other gripes: the in room safe didnt work the hot water in the sink & shower took 9 minutes to warm up No extra blankets

Owner Response, 20 Mars 2018

Dear TN_Trouper, Thank you for taking the time to review our hotel. I'm glad you found our staff polite and helpful, as well as our hotel clean and well maintained. I understand how having your path obstructed can be frustrating. I will be sharing your comments with our staff to ensure that we can better serve you needs in the future. We look forward to seeing you in the future Regards, Martin Patel GM

"Welcoming and Accomodating Staff!"
Christine P, 07 Mars 2018

I recently booked a room at this hotel using a third party website. I made the reservation for the same day at about 11pm, which caused a problem on the website and automatically listed "today" as the following day, I assume because we booked the room so close to midnight. Well, we called the third party website to sort things out and they were totally helpful. Then I attempted to call the Best Western-- wow, what a difference. The Best Western manager Britney was very warm and helpful. They worked quickly to help me out, even though the hotel was in no way at fault. The hotel spoke with me and Priceline separately about four different times, which is going above and beyond what they had to do. I eventually got refunded by the third party website, only because the Best Western was so persistently kind. I am grateful. With such professional, warm staff, I will certainly stay at this hotel the next time I make a trip to New Orleans. They turned a bad experience into a good experience. Thank you again, Britney!

"Not a Plus"
Rebecca B, 04 Mars 2018

We have stayed at many Best Western properties. Pros: Cordial night clerk, bed was good, large screen TV w/good channels, ok wi-fi, AC quiet. Cons: Towels were small, few and scratchy, no lotion provided in room, breakfast-stale muffins and bread, watered down eggs, fire alarm went off but no one notified us to leave room or gave any instructions or information as to why. Overall just not the quality we have experienced from Best Western Plus Hotels.

Owner Response, 04 Mars 2018

Dear Rebecca B. Thank you taking the time to review our hotel. We regret you didn't see us at our best and hope you'll give us another opportunity to impress you. Thanks

"Would stay here again"
jrdnjstn, 10 Février 2018

Great hotel! Breakfast was fantastic! Biscuits were nice and warm, perfect for putting gravy over. Eggs were great, one day they were circle shaped next day they were triangle with cheese and peppers inside, yum! Staff was friendly and had told for Mardi Gras in New Orleans. There was a landline phone hanging on the wall in the bathroom, I've never seen that at a hotel. The room had there landlines. The only downside was the distance from New Orleans if you want to see parades, there are a few that are a couple blocks from the hotel.

"Nice stay!"
woot415, 21 Janvier 2018

This Best Western offers clean rooms and good service. There is free parking and internet to all guests. It is centrally located right off the freeway. Highly recommended to anyone visiting the New Orleans area.

"Great Stay!"
josephlY2620PK, 12 Janvier 2018

While my wife was recovering from a medical emergency at the hospital, my daughter and I stayed with the Best Western hotel, which overall was a very good experience and convenient to the hospital, with many restaurants near by.

"Overdue reconnect w/home!"
lynnmh, 11 Janvier 2018

Mom's getting older, Ive lost sooo many influential people last year, and I just needed to be home again. So me & mom stole away for a quick pop up visit. Felt good being home w/familiar people, rules, & personalities. OMG, I could go to Walmart & buy liquor. On a Sunday. Before noon. King Cake, seafood, all my favorite restaurants. Basically, I visited most all I needed to see, put flowers on dad's grave, & realized just how much I'm missed & have been missing. Best Western was a convenient, familiar, comfy spot that provided stellar service for me to rest. Thanks, I can't wait to come back.

"Nice, accommodating hotel!"
FeliciaWrightCampbel, 06 Janvier 2018

Dennis was extremely helpful at the front desk with helping us with our reward points and very patient & friendly. Our room was very nice & clean. Breakfast was cheese grits, eggs,french toast sticks,hashbrowns, sausage, oatmeal,fruit, bagels,etc. We would definitely stay again. Quiet also. I would stay here again!

Owner Response, 06 Janvier 2018

Dear Felicia, Thank you so much for taking the time to complete a trip advisor for our hotel. We are glad you came to stay with us at the Slidell Best Western Plus Inn, as well we are pleased you got to take advantage of our 10,000 point reward stay promotion we had going. Our staff to do all they can to exceed each guests needs and expectations. We look forward to your next visit to our locations Felicia, and hope you have a wonderful new year!

"Home away from home"
Mchllcagles, 02 Janvier 2018

Always a great value and we have stayed here so many times it just feels like home. The breakfast is always delicious, fresh, and well stocked. The staff always very hospitable and helpful. The hotel is clean and conveniently located.

Owner Response, 02 Janvier 2018

Dear Mchllcagles, Thank you so much for this wonderful review. We appreciate your feedback so much. We strive to provide excellent service with a clean and comfortable stay. Thank you for noticing our efforts. We hope that you will return the next time you are passing through. I will be sharing your feedback with my entire staff. From all of us at the Best Western Plus Slidell Inn , Have a Wonderful New Year!

"Nice hotel. There credit card system is suspect"
trippster69, 02 Janvier 2018

Actually will not be certain if what was charged in my card. My bank says that my card was authorized. They say no they used 3 different cards when I was told they needed a second. Money was available on everyday. WAS LOCKED OUT OF MY ROOM bc of this. Other wise. Your basic 3 star hotel. Clean and decent accommodations Area has many places to eat or shop

Owner Response, 02 Janvier 2018

Dear trippster69 I would like to thank you for choosing to stay with us during your travels. I am sorry for the experience that you encountered with our night clerk, but am very pleased to hear that our morning clerk resolved the issue. I hope that you enjoyed your rest, breakfast, and other amenities during your stay. We hope to see you again the next time you are in the area. Thank you

"Second Stay, Just as Pleased as the First"
470rheab, 21 Décembre 2017

I stayed here during hurricane Irma when I fled from south Florida to use the time off to spend with my boyfriend in Slidell. It's great quality for the price and I have absolutely no complaints. It's quiet and the staff are courteous.

Owner Response, 21 Décembre 2017

Dear 470rherb, Thank you for choosing to stay with us again, we are glad you had a wonderful stay and we look forward to your next visit.

"Overnight stay before a cruise in NOLA"
Debbie G, 19 Décembre 2017

Clean, friendly, comfy bed and well appointed room. A free breakfast bar. Also a small gym and outdoor pool (we stayed in December so we didn't use the pool) Easy off and on from I-59 We were on our way to the port of New Orleans for a cruise. It is thirty minutes from this motel. Perfect place to stop. Nice restaurants, shopping and Walmart nearby.

Owner Response, 19 Décembre 2017

Dear Debbie, We are so grateful for the in depth review you gave us. We do our best to make sure that we have something for every guests need, and our location is most definitely located to many attractions. We hope to see you again,

"Nice people and good breakfast"
Jennifer W, 15 Décembre 2017

We stayed because our home had no electricity for the weekend because of snow. We had our kids with us. The rooms were clean, the price was good, but there was some noise in the hotel and would not allow us a late checkout the next day because we were not sure when the power would be on. There is a nice breakfast buffet included hat we enjoyed . Would stay again if necessary . Close to many reataurants. Pillows were nice but mattresses were pretty old.

Owner Response, 15 Décembre 2017

Dear Jennifer, I am sorry you lost power due to snow, but we are glad you chose to stay with us here at the Best western plus Slidell Inn. We do our best to have great amenities for our guests, like our hot and hardy breakfast to start their day. We hope to see you under better circumstances in the near future. Safe travels.

"Pleasant Stay - Great Breakfast"
lrtalbert, 14 Décembre 2017

The room was very good, I loved having breakfast on the site. I had healthy choices. The bathroom had great water pressure (wonderful shower), and I liked the sink in the room instead of the bathtub area.

"Satisfied"
G9701XSjeffreyw, 13 Décembre 2017

The rooms were clean and accommodating, location left a little to be desired just in a real congested area overall a satisfying experience, The front desk employees work for and would polite and friendly

"Extended Business Stay"
mattman1428, 08 Décembre 2017

Stayed here for 4 weeks. Staff was very friendly and offered advice on restaurants and activities. Coffee was not the best, and breakfast was ok, but the hotel is right behind a Chick Fila. Room was clean and well maintained.

"Perfect spot for a weekend getaway!"
Vicki W, 04 Décembre 2017

Breakfast was delicious!! Rooms were super clean and very spacious. Would stay again. Didn't get to use the outdoor pool but it looked very clean. Staff was friendly. Supplied me with free razor and toothbrush/paste since I forgot mine.

Owner Response, 04 Décembre 2017

Thanks for your kind and detailed review, which I'm certain will be an aid to others. We appreciate your taking the time to write about our hotel , and sincerely hope you choose to stay with us again. We work hard to be both a good value and a great place to stay . We hope you choose to stay with us again soon.

"Clean Hotel. Well maintained"
trishash79, 01 Décembre 2017

I stay in a lot of hotels & can say that they really try at this one. Very well done for the price. This is a great hotel to stay at. Comfortable beds, nice breakfast friendly staff. You can never judge a hotel by the people that stay at it, but you could tell that they try to accommodate everyone.

Owner Response, 01 Décembre 2017

Dear Trishazh79, What a wonderful review you left us! I'm so glad that we were able to provide a great stay here at the Best Western Plus Slidell Inn. My staff and I strive to provide our guests with great customer service and a clean, comfortable hotel. We look forward to serving you the next time you are passing through. Take care!

"Over night stay"
leroyp8, 25 Novembre 2017

This was a horrible night. Three men came in to the room next to and were extremely loud, waking us up. They were continually talking extremely loud in a foreign language. We called the front desk to complain. The desk clerk called the room and they just laughed about it. The same three were at breakfast with the same attitude. I feel that they should have been evicted. We got no sleep after midnight. The desk clerk did not care. We talked to the manager the next morning, he seemed concerned and was going to consult with his boss. I wrote a poor review to Best Western. I got a reply from the Hotel Management saying they would try to do better in the future, but offered no compensation to me. I will not visit this hotel again. My rating is very poor overall.

Owner Response, 25 Novembre 2017

It was a pleasure talking to you over the phone regarding your stay. I am happy we were able to resolve these issues and have a positive outcome. Here at Best Western Plus Slidell Inn, we strive to take care of our guests and make sure that their stay is relaxing and comfortable. We are looking forward to welcoming you back. Safe travels!

"Nice clean hotel"
Emily M, 25 Novembre 2017

Nice hotel, close to freeway, free parking and free breakfast. Rooms are clean and breakfast had a decent variety. Location was nice with a variety of restaurants & gas stations nearby. Will stay again if we're in the area.

Owner Response, 25 Novembre 2017

Thank you for choosing us. We're glad you were pleased with your choice. Your kind words mean a lot to us. We want to give every guest the best in service and accommodation. We appreciate your taking the time to provide us with feedback. Safe Travels.

"Slidel Best Western Plus Awful!!"
Y3246JDjuliaw, 19 Novembre 2017

Do not stay here we were disgusted with our room it stunk terribly! The very strong mold smell was causing us to get headaches and when we reported that and the urin smell on the floor the clerk acted like it was no big deal. Did not offer to check it out or move us to another room. And when we abruptly left she did not bother to ask why or offer any discount or refund! We pd 100 for that room and it was rated a 3 star! It is NOT worth that!!

Owner Response, 19 Novembre 2017

Dear Y3246JDjuliaw, It was wonderful speaking with you over the phone. I'm so glad we were able to resolve any issues you had with the hotel and staff. Your feedback is always important to us. We look forward to seeing you again the next time you are in the area.

"Affordable Accomodation with Reach to NOLA"
ibibi0, 16 Novembre 2017

I was actually impressed by this hotel. The presentation of the hotel was generally great. I appreciated the free breakfast, which was good. It seemed like there was no hot water dispenser for tea (had to ask for this personally). The staff overall were friendly and helpful.

Owner Response, 16 Novembre 2017

Dear ibibi0, Thanks for taking the time to review our hotel. I'm glad you enjoyed our free breakfast as well as the service our staff provided. We look forward to seeing you on your next visit to the area. Warmest Regards Martin Patel GM

"Could Have Been Better"
GatorGirl32548, 16 Novembre 2017

The room as a bit cramped. The lobby was also rather small and had an odd layout. The parking lot was extremely tight. I was concerned several times while going in and out that I might hit someone else's car. The beds were ok. Overall pretty clean except for the vent in the bathroom by the toilet. It was caked with dust on the inside and looked liked it has never been cleaned. Seriously, it was really gross!! I did inform the front desk clerk. Staff was ok. The lady at check in was much friendlier than the gentlemen at check out. Don't get me wrong, he wasn't rude, mean, etc., just didn't have much of a personality. Can't say anything regarding breakfast as we did not consume any. Did have in room coffee, but we weren't impressed. Even though our stay was acceptable I'm not sure I would stay there again. I feel like the room size and overall quality of the hotel didn't justify the price we paid.

"5 stars"
Joshua S, 08 Novembre 2017

The hotel very quiet. Was well worth the money.Would stay again. The room was very clean . Would recommend this to friend. The staff was very friendly. The food was good as well. You can tell there trying to make a lot of improvements.

"Over night stay"
Millie S, 21 Octobre 2017

It is an older hotel, so we could see it was not in the best condition. Great location, near restaurants, gas stations, and easy access to the freeway. Good breakfast and great coffee! It was a bit pricey for the condition.

Owner Response, 21 Octobre 2017

Dear Millie S, We appreciate you taking the time to review our hotel. We're glad you enjoyed your stay with us, and had a hearty breakfast to start your day. Our location is very convenient with loads of dining options, some don't even need you to drive. We hope to see you again in the future. Warmest Regards, Martin Patel, GM

"Slidell area motel"
pjpmck, 06 Octobre 2017

Driving through the parking lot is not easy , especially at night.. All else was as good as a motel can be . Food not great , but adequate . Saves a ot of time from having to leave for an outside restaurant .

Owner Response, 06 Octobre 2017

Dear pjpmck, Thanks for taking the time to review our hotel. We hope to see you again in the future. Warmest Regards, Martin Patel GM

"Great stay"
User, 02 Octobre 2017

I had a great stay at this location! The only issues I had is the parking is kind of tight and so is the breakfast area. Just a little too cramped to try to fix breakfast. Even though our room wasn't ready when we arrived, Dennis was very pleasant and assured us that our room would be ready within the hour. Which it was. Thank you Dennis and staff!

Owner Response, 02 Octobre 2017

Thank you for taking the time to review our hotel. We appreciate your loyalty to Best Western. I hope you took advantage of our great DOUBLE Point promotion, and be sure to look out for TRIPLE POINTS!!! in December. Thanks again. Warmest Regards, Martin Patel

"Okay...but would not stay here again"
Travel-Bug-369, 24 Septembre 2017

The staff was good and the rooms were fine. However, BW only offers one type of pillow and they need to change that. It is too fat for us. Also, in this hotel you can hear sound from a room above. The room upstairs from us had people coming in at 10 pm and stomping around until midnight...and then again starting at 6 am.

Owner Response, 24 Septembre 2017

Dear Travel-Bug-369, Thank you so much for staying with us. We're glad our staff took care of you, but regret you were not able to get a peaceful night's rest. That's not the norm for our guests. We do hope you will give us the opportunity in the future to show how quiet our hotel really is. Warmest Regards, Martin Patel, GM

"Nice stop"
Tina V, 23 Septembre 2017

Good place . Easy access. They had nice clean rooms. But the ice machine on second floor was not working. The door to outside on right side of building didn't lock. I was impressed with the nice comfortable bed.

Owner Response, 23 Septembre 2017

Dear Tina V, Thank you for staying with us. We're so glad you had a wonderful nights sleep with us. We look forward to seeing you again when you're in the area. Warmest Regards, Martin Patel, GM

"Nice Place"
P1405CLjamest, 18 Septembre 2017

Staff was very helpful and friendly, Different hot breakfast everyday. Close to New Orleans for party and fun or just take in the sites. Not far from the WWII museum and Mississippi's gulf beaches. Great price for the location. Many restaurants walking distant.

Owner Response, 18 Septembre 2017

Dear P1405CLjamest, Thanks for taking the time to review our hotel. I'm glad you enjoyed the variety of our breakfast as well as the convenience of our location and all there is to see and do in the area. We look forward to your next visit. Warmest Regards, Martin Patel GM

"Best Western Slidell"
Susan C, 14 Septembre 2017

The rooms were clean. The Friendly staff was much appreciated. Breakfast was tasty and had a array of breakfast choices. We requested a roll-a-way and it was already in roomwaiting for us. The pool was refreshing after a day of traveling. We were running from Irma (hurricane)

Owner Response, 14 Septembre 2017

Dear Susan C, We're glad we could make your stay an enjoyable one, during such a stressful time. We hope to see you again, under better circumstances, in the future. Warmest Regards, Martin Patel GM

"A late stop"
4meals, 19 Août 2017

Needed a hotel for a few hours that night.. We got to Slidell around 12:30 a.m. Stayed here a few hours to rest before a swamp tour then on to New Orleans. Not quite worth $105 for a Thursday night but gave us a place to lay our head.

Owner Response, 19 Août 2017

Dear 4meals, We're glad you found us so late at night, and that your stay was a safe and comfortable one. We do have some great promotions that can save you a lot of money, as well a deeper discounted rate for being a BW Rewards member. We hope to see you again, whether you're passing through, or here on vacation. Warmest Regards, Martin Patel GM

"Great Place to Stay"
482delk, 19 Août 2017

Very comfortable, recently renovated. 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48. Are you happy now?

Owner Response, 19 Août 2017

Dear 482delk, Thanks for taking the time to review our hotel. We're glad you had a comfortable stay. Warmest Regards, Martin Patel GM

"Stop for night on way to florida"
danirose2, 14 Août 2017

Hotel was undergoing renovations. Would have been nice if they had this info on their site as we would have stayed somewhere else. The breakfast was not very good and the rooms need updating so I can see why they are doing renovations. On the plus side, the customer service was quite impressive which is why I gave the hotel 3 stars.

Owner Response, 14 Août 2017

Dear danirose2, Thank you for taking the time to review out hotel. We would love for you to come stay with us and try our new and improved breakfast. We're sorry you didn't see us at our best, but we really think you'll love our new look. We appreciate you being an Elite Rewards member, and hope to see you again soon. Warmest Regards, Martin Patel GM

"Great motel at a Great price"
sbjohns1, 14 Août 2017

Very clean looks like carpet and beds had not been long replaced, everything worked, AC took a little bit to cool down but room was not hot. Very updated motel but they are working on updating the lobby . Friendly staff also makes for a great stay. was a little hard to find since it is behind another motel and a business but is worth looking for..

Owner Response, 14 Août 2017

Dear sbjohns1, Thank you for taking the time to review your stay with us. We're glad your stay was a pleasant one and look forward to seeing you again. Warmest Regards, Martin Patel GM

"funeral"
larrymT1143AA, 10 Août 2017

Terrible service at this hotel! there was wet carpet and a terrible smell..and the so call manager dennis did nothing to resolve it, not even an offer to move us to another room.we only stayed there because it was closer to missssippi. we will never stay at that location again. we were there for a funeral, which made it even worse.

Owner Response, 10 Août 2017

Dear larrymT1143AA, We sincerely apologize for not being able to make your stay more comfortable, during a stressful time. We hope you will allow us the opportunity to serve you again in the future. Warmest Regards, Martin Patel GM

"Our stay at BW Slidell Inn"
SheenaMJames, 08 Août 2017

We did not encounter any issues during our stay at BW Slidell Inn. The front desk staff and other staff at the hotel were very kind, helpful and offered good suggestions for our visit to New Orleans! Will stay again.

Owner Response, 08 Août 2017

Dear SheenaMJames, Thank you for allowing us to make your vacation a memorable one. We hope to see you again when you come to New Orleans. Warmest Regards, Martin Patel GM

"Always the Best"
Jan292, 06 Août 2017

I never stay anywhere else when I am traveling in the Slidell, LA area. This property always has in the past and continues to provide amazing service, quality accommodations, excellent breakfast and wonderful amenities (pool, work out room, etc). I have no reason to even check out any other hotel. I am sold on this one!

Owner Response, 06 Août 2017

Dear Jan292, Its always a pleasure to serve you. We love making you smile. Till we meet again, safe travels. Warmest Regards, Martin Patel GM

"Excellent Stay"
January2017, 06 Août 2017

I always stay here when vacay in or near New Orleans. Very reasonable rates, pleasant staff. Although on-going lobby renovations were in swing, dust was controlled, lobby was clean, quiet, and the front desk clerk was pleasant. Breakfast held conviently in nearby lobby area and was served hot. I was also allowed early check in. The hotel is located around the corner of choice restaurants to include 2 of my favorites, Baskin Robbins, and a beautiful Mexican restaurant named carreta's. Hope you choose BWP for your next visit to Slidell, I know I will.

"Too expensive"
F7131WLrobertb, 03 Août 2017

Very good, clean hotel. Nothing wrong with the hotel itself, just the price tag. $93.00, including tax, is WAY too much to pay for a mid-week stay. I could find a smaller name hotel that would be about as comfortable, for $15-$25 cheaper per night. Best Western needs to lower their price quite a bit if they want me to keep staying there.

Owner Response, 03 Août 2017

Dear F7131WLrobertb, Thank you for taking the time to review our hotel. Being located so close to New Orleans, the rates for 3 star hotels, during he summer break, in this area, are typically in this range. You'll find after the summer travel season is over, they do change, just like in every other destination market. Joining the Best Western Rewards program is a great way to enjoy deeper discounts and free night stays. We look forward to seeing you again. Warmest Regards, Martin Patel GM

"We are Retired and enjoy traveling"
marybK8911EC, 31 Juillet 2017

When we travel we look for a safe place to stay and the security of our vehicle. With this at BW we also get breakfast, confortable room and very polite staff. We try to stay at BW but not always successful.

"Clean and quiet"
G6975HOkellys, 25 Juillet 2017

Stopped here for the night while en route to TX. Stayed here with my husband and our 4 children. The room was clean for the most part. The staff were very friendly. The only complaint I have is that the rug felt sticky and oily and the sheets felt damp as if they didn't dry them enough. I would've said something but we were so tired we just fell asleep. In the morning the continental breakfast was good. My kids wanted waffles but their waffle maker was not working. Checking out was quick and the attendant was super friendly, giving us suggestions to kid friendly places to visit in Houston.

"Quiet and nice"
BrittWilson, 24 Juillet 2017

This hotel was very unethical and nice. They were doing construction so you couldn't use the front door, you had to come in through the side. Working with he public, I however understand, if you want improvement and you want expansion you must do construction. Nice breakfast, clean room, friendly staff.

"Nice, but smelly"
Michell D, 21 Juillet 2017

This is a decent enough place, but the rooms smell moldy. It was clean, the bed was comfortable enough. Breakfast was average, not excitingly special, but good enough.. they had bacon and that is good. I don't recommend staying in Slidell unless you are really tired. It is kind of a sketchy town.

"We love this place"
Gina A, 19 Juillet 2017

Anytime we come to Slidel, LA we stay here. The customer service is amazing and rooms are all ways clean and smell good. Brittany is AWESOME!!!!. we were checking in and I had become sick with fever on our drive and felt horrible. Our room was not ready yet so she put us in a different room and upgraded us. Bless her heart. It meant to world to me to beable to get checked in and lay down. Thank you Brittany and Slidell you rock!!!!

"Overall Good Stay"
U3587PKmattk, 16 Juillet 2017

Only downfall was a/c not keeping up with the extreme heat during the day, very low water pressure in rooms and slow internet and the pool was a lot dirtier than the pictures show online. Other than that everything was great! Great location, comfy beds and pillows, good free breakfast, friendly service and clean hotel.

Owner Response, 16 Juillet 2017

Dear U3587PKmattk, Thank you for taking the time to review our hotel. We agree Louisiana summers are extremely hot and humid. I'm glad you had a great nights sleep and a hearty breakfast to start your day. We look forward to seeing you again soon. Warmest Regards, Martin Patel GM

"Best Western Slidell"
Michelle P, 11 Juillet 2017

Very nice hotel! Didn't expect to be stopping here, but I'm glad we did. Ate dinner a very nice local place and got some rest. Great service from the staff! The only real "problem" was finding it, the navigation on my phone took us a roundabout way and it was a bit hard to find the entrance.

Owner Response, 11 Juillet 2017

Thanks for taking the time to write a review. We are glad that you stop by and stayed with us. Our staff strive to make each guest feel as though they were at home while away. Your comments are important and we will strive to improve. Hope to see you again soon.

"Awesome Experience!"
L2443QZkarens, 10 Juillet 2017

It was a very clean and friendly place to stay! They were willing to help us with any questions or requests we had! I was very impressed! I would strongly recommend this hotel to any families headed on a vacation. It was our first family vacation and we enjoyed the stay!

Owner Response, 10 Juillet 2017

Thanks for the awesome review. Our staff take great pride to make sure you have an enjoyable experience. Hope to see you again real soon.

"No customer service!"
edwinh126, 10 Juillet 2017

This hotel's staff is the worst and does not offer solutions to issues. The staff is not professional and do not know what customer service means. We will never stay at this hotel again and will never recommend them.

Owner Response, 10 Juillet 2017

Thanks for taking the time to write a review with your concerns. We will address this issue with the department head and will strive to improve for excellence. Thanks again for addressing your concerns. We hope you will come back so we can show you our southern hopsitality.

"Great Value"
760roseg, 09 Juillet 2017

Rooms clean, good internet service, bed comfortable. Kids liked the pool. Location is easy access to interstate and some good local restaurants. For a weekend trip great value. Front office and cleaning staff very friendly and accompanying.

Owner Response, 09 Juillet 2017

Thanks for writing the awesome review. Our staff take great pride to make sure your stay is your home away from home. We hope to see you again real soon.

"Not the worst place we've stayed. "
User, 09 Juillet 2017

We only stayed one night. The room was clean...the best part. Older hotel, very hard beds, lots of noise from the air conditioner (which didn't cool very well). Decent place to lay your head if you can ignore the noise and hard beds. Shower water pressure was ok. Continental breakfast was, well, continental. Not the worst place we've stayed but I wouldn't run back.

Owner Response, 09 Juillet 2017

Thanks for taking the time to write a review. Your comments are important to us. We are glad that you were happy that the room was clean. Our housekeepers take great pride in their work. I am giving your concerns to the department head to correct the issue and hope you will come back so we can show you our improvements.

"One stop on our vacation. A passing through place to stay."
dicksonr977, 04 Juillet 2017

Our experience was great in all areas of this hotel. Wonderful place to stay!!! Staff was great. Outside and inside of hotel was very neat and well kept. Breakfast was really good, and our room was so clean and, and the decor and layout of it was absolutely great. Bed was amazing!!!, and that's a big plus for me! Was a wonderful experience. Would recommend this hotel to anyone!

"An okay place for a night to sleep"
Stagalv_10, 30 Juin 2017

My family of 4 stayed here for one night in June 2017. To me it is just a basic hotel with a free breakfast. Nothing special, nothing bad. The room was comfortable and the air conditioning worked fine. The breakfast was fine, about what I had expected but the space was very small and congested during breakfast. They have a small, outdoor, saltwater pool. While I was there they had a group of no less than 15 young (6 yrs old?) girls softball players staying. They were running around screaming everywhere they went. They were even running up and down the halls at 9:30 at night. This really wasn't the hotel's fault, it was the parents not being parents. I actually heard the manager tell someone in the group that they must quiet down due to the complaints received. Oh, free cookies at the front desk too!

Owner Response, 30 Juin 2017

Thanks for taking the time to write a review. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for your next stay. Hope to see you again soon. Sincerely, Lauren Gibson, Sales Manager.

"Family"
Mchllcagles, 25 Juin 2017

Best Western Plus has been my choice hotel in Slidell for the past 3 years. They are always clean and so very hospitable. The location is most convenient and the breakfast is always great. It's my first choice in Slidell always for my dollar.

Owner Response, 25 Juin 2017

Thanks for writing a review. We are glad that you chose Best Western Plus as your hotel of choice. We strive to make you feel at home while you are away from home. Hope to see you again real soon.

"5+ STARS!!!!"
Debbie E, 24 Juin 2017

From the start everything was WONDERFUL!!! The breakfast was delicious and there was a wide variety of foods. The staff was very kind and helpful. The fitness center was great as well as the pool. Nothing negative to say at all!!!

Owner Response, 24 Juin 2017

Thanks for taking time out of your busy schedule to write a wonderful review. Our staff take great pride to make sure you feel at home while away from home. Hope to see you again real soon.

"Nice experience and a great sleep."
Jennifer B, 23 Juin 2017

It was late. I was exhausted. I tried to do the Hotels Tonight app and ended up across the interstate and wouldn't even enter the building. I drove to the other side of the interstate and walked right in and was helped by the nicest lady. She even met the online price for me and set me up. I was there just to shower and sleep but being by myself I wanted to feel safe too. This fit the bill. The bed and shower were perfect. Breakfast wasn't great aside from the waffle maker. Everything was cold and the other guests and I sat and watched an employee stock up on her breakfast. Nothing wrong with that, just a bit odd at the sheer quantity she was grabbing. Lol. I'd stop here again and recommend it to everyone.

Owner Response, 23 Juin 2017

Thanks for taking the time to write a review. Your comments are very important to us. I am glad that the Guest Service Agent was nice and accommodating. Our staff strive to make each guest happy and comfortable. Your comments are very important to us and will address your concerns with the department to fix. Hope to see you again soon.

"Great hotel"
User, 21 Juin 2017

Extremely clean and super friendly staff! Kate the nice British girl at the front desk pointed out a few good restaurants to eat. She was super nice and good with directions. I would definitely stay here again when I decide to return for a New Orleans trip.

Owner Response, 21 Juin 2017

Thanks for taking the time to write a review. I will show Kate your kind words about her. She does take great pride in her work and is an asset to our company. Hope to see you again real soon. Thanks again!!

"Travel"
junep909, 19 Juin 2017

Excellent service and particularly pleased with service at the front desk. Kate and Dennis were wonderful and so helpful. Our 2nd trip back to this hotel. We had to travel for a family emergency and did not arrive at the hotel until after midnight and the front desk personnel made check in so simple. We are grateful for the kindness shown to us at this most difficult time.

Owner Response, 19 Juin 2017

Thanks so much for the awesome review. Kate and Dennis strive to make sure you had an enjoyable and memorable experience while you were away from home. Looking forward to seeing you again real soon.

"Good value"
919angeliab, 19 Juin 2017

Nice rooms & breakfast. Only complaint was the oatmeal was barely warm and we wish the pool was larger... the motel 6 a block up had a pool 2x as big. Friendly staff. King size bed was comfy with plenty of pillows.

Owner Response, 19 Juin 2017

Thanks for taking the time to write a review. I have contacted the Breakfast department about your concern with the oatmeal. We strive to make each guest have an enjoyable experience and feel like they are home away from home. Hope to see you again real soon.

"Good value, clean and well maintained."
BeaumontBeccaTravels, 14 Juin 2017

All front desk staff encountered were excellent-very helpful, friendly and professional. My 3rd time and would stay again. This property is wonderful. You get a good value & property is clean and well- maintained. This was third year I've stayed here on way to Florida & I think they've even refreshed decor and mattress again so all stays fresh and clean

Owner Response, 14 Juin 2017

Thanks for the awesome review. I'm glad you had a great stay and hope to see you again soon.

"Great Hotel; Great Experience"
703kyram, 13 Juin 2017

Needed a place to stay overnight after attending a wedding in Florida. The location was convenient and easy to find. The room decor was modern (not outdated), bed was comfortable, and the breakfast selection was great!

Owner Response, 13 Juin 2017

Thanks for taking time out to write a kind review. Our staff take great pride to make sure you have a wonderful stay and feel like you are at home. Hope to see you again soon.

"Great hotel"
Jean P, 13 Juin 2017

We had a great two day stay at this hotel. Extremely clean and very helpful staff. Breakfast was really good. Many hot items to choose from and different on both days. Did not hear our neighbors, very quiet. Beds very comfortable. Had read that some people had trouble finding it. We used google map and had no problems. Will be staying here again when we visit New Orleans again.

"Disappointed"
C4000PAmichellec, 09 Juin 2017

Disappointed. Breakfast lady picked up breakfast well before time was up and two boys were trying to get something to eat. I had to ask the lady for a plate for hem and I had to get their silverware. Asked one lady for help and she kept going because she did not understand English.

Owner Response, 09 Juin 2017

Thanks for taking the time to write a review. We take all concerns seriously and will address the department to ensure that we improve and exceed your expectations so in the future your concerns are fixed. We strive to make each guest feel at home while away from home. Hope you will give us another chance to show you we care and have improved.

"Thank You For the Front Desk Personel (Brittany)"
Bri S, 07 Juin 2017

I rolled in on saturday no reservation,or where i was going to stay when i got into the area. But Brittany checked rooms for me to see what she could do for me .I needed atleast 4 days . and shore as it is she foun d a room that a man just gave up cause he didnt like it . I LOVED IT :) . i will use Best Western Again and Again in the future i have been treated like it was home . :) And i was the guy who roled in on a saturday with no reservations and the scedule showed all booked . And shore it to be Brittany found one for me and for the days i needed . So thanks again Best Western Managment for having a dedicated person that cares about a service and a quality with it and thats being treated like a person (Thanks Brittany) Have an Amazing Day to all at the Best Western here in slidell LA. Sincerely Justin Holloway

Owner Response, 07 Juin 2017

Dear Justin Holloway, Thank you for taking the time to review our hotel. We're glad your stay was a comfortable one. I hope you've joined our Rewards program, our summer promo has just started. Warmest Regards, Martin Patel GM

"Nice people, poor cleanliness."
User, 04 Juin 2017

My husband and I stayed at this location from June 3-4, just one overnight on a road trip. We are diamond select members and are not strangers to the Best Western chain. Brittany greeted my husband at the front desk and was absolutely charming. Very professional, and clearly exhausted from all of the customers in the lobby, she went above and beyond to make us feel welcome. When we entered our room, everything appeared clean until there were a plethora of long silver hairs found throughout our room. Not to mention a USED band aid stuck to the night stand beside the bed. We laughed it off, but it was a very unpleasant sight, all of it.

Owner Response, 04 Juin 2017

Thank you for taking the time to review your stay. I'm sorry your rooms wasn't upto our usual standards. I have shared your observations with the staff and we will work to improve the areas of deficiency. Warmest Regards, Martin Patel GM

"Great hotel "
Brandyn L, 03 Juin 2017

Great room for the night! Brittany at the front desk was extremely helpful! Room was very clean, and despite what other reviewers said, it isn't difficult to find. We will definitely stay here again next time we come through.

Owner Response, 03 Juin 2017

Dear Brandyn L, Thank you so much for reviewing our hotel. We're glad your stay was a comfortable one. We look forward to seeing you again, when you're in the area. Warmest Regards, Martin Patel GM

"Hard to Find, Don't Bother"
R9100YDdonh, 02 Juin 2017

There are two over-twenty-foot-tall signs on roads ...nowhere near the hotel. My GPS drove me around for about ten minutes before it could find the place. As I walked in, the customer in front of me was complaining about the fact his GPS could not find the place. The room was adequate. However, for a good hotel, the bath towels were small ... like hand towels. Although the shower and commode are enclosed and the sink is outside in the main room, we were given one small piece of soap for the room. When we tried watching TV, the channel guide on the remote control did not work and there was no written guide to the channels in the room. In the morning (first day of three day stay) we left to explore New Orleans. When we returned in the middle of the afternoon, The sheets had been removed, but the room had not been "made up." We had to call twice to get someone to bring us sheets. I found that rather shabby for the price I paid. When we tried to eat the free breakfast, we could not sit. The tables were all filled with people and kids eating, drinking coffee or just sitting talking on their phones. I don't know the solution to this problem, but your free breakfast was not available to us. I actually chose this hotel because it was priced above most of the other hotels in Slidell. I won't stay there again.

Owner Response, 02 Juin 2017

Dear R9100YDdonh, Thank you for taking the time to review our hotel. I'm sorry you had such difficulty following our signs, with the heavy holiday traffic, I can totally understand how challenging it can be. Our breakfast is especially popular with families on holiday weekends and so for this reason we provide extended hours on Saturdays and Sundays. We appreciate your loyalty to Best Western and hope you received your Rewards points and signed up for the latest Summer promotion. Warmest Regards, Martin Patel GM

"Great location for the price!"
olymphianej, 30 Mai 2017

This particular hotel has great accommodations and it's within walking distance to many eatery's. The pool isn't that big but it's suffice. I would definitely recommend this hotel for group stay. The staff made it easy for groups to stay together on the same floor.

Owner Response, 30 Mai 2017

Thanks for writing a great review. Our staff take great pride in their work to make sure each guest has a very enjoyable and memorable stay. We hope to see you again soon.

"Best Western Plus in Slidell"
419wandal, 23 Mai 2017

Feeling happy in Slidell,Louisiana. Experience was very nice. Room and area very clean. Breakfast had a variety and it was good. Coffee was fresh and hot with variety of creamers. Staff was available to always lend a hand if needed and to refill items.

Owner Response, 23 Mai 2017

Dear 419wandal, We're so glad you had an enjoyable stay with us. We agree with you that a great breakfast makes for a wonderful day, and I'm glad we were able to start your day off in a good note. Warmest Regards, Martin Patel GM

"Very happy "
Alison W, 21 Mai 2017

Toni that works at the front desk is a sweetheart. I don't usually review hotels but Toni made our stay wonderful. She made more cookies for us because we missed the first batch and anticipated our need for pool towels. The rooms were clean and modern. PLUS - the A.C. was appropriately sized for the room.

Owner Response, 21 Mai 2017

Dear Alison W, Thank you for taking time from your busy day to review our hotel and staff. I'm glad we were able to make your stay an enjoyable one. We hope to see you again soon. Warmest Regards, Martin Patel G.M.

"Great accommodations for the price"
TeamPJL, 18 Mai 2017

Great rooms and amenities for the price. Brittany was super helpful with working large group reservation. She was extremely accommodating. Easy access to NOLA or Gulfport. Plenty of local shops in the area.

Owner Response, 18 Mai 2017

Dear jameslovenstein, Thank you for taking the time to review our hotel. The New Orleans French Quarter is a short 25 minute drive from our hotel, and with our FREE parking, staying at the Best Western PLUS Slidell makes a great alternative to the bustle of downtown. Warmest Regards, Martin Patel GM

"Nice stay"
john78251, 15 Mai 2017

Very clean rooms. Britney was very helpful. She knew the area pretty well. Parking is limited or tight. Food was typical best western. Easy check in and check out. Will stay again if ever in the area again.

Owner Response, 15 Mai 2017

Dear john78251, Thank you for taking the time to review our hotel, and your stay. We appreciate your loyalty to the Best Western brand. I hope you have taken advantage of our latest Best Western Rewards promo. A FREE $25 gift card, if you were charged baggage fees on you last flight. We look forward to seeing you again soon. Warmest Regards, Martin Patel GM

"Just passing through"
kshort8333, 15 Mai 2017

Loved the Best Western Plus. The staff was very helpful, especially Kate. The hotel was clean and the rooms were spacious. We had a great overall stay. I will stay here again and definitely recommend this hotel to others.

Owner Response, 15 Mai 2017

Dear kshort8333, Thanks for taking the time to review your stay with us. I'm glad we were able to make your stay a pleasant one. See you again soon. Warmest Regards, Martin Patel GM

"Good experience"
Martha G, 14 Mai 2017

All staff are friendly. The rooms are nice and clean. It was an very good experience, I recommended for business travelers. The location of the hotel is helpful. There are a couple of restaurants near by

Owner Response, 14 Mai 2017

Dear Martha G, Thank you for taking the time to review our hotel. I hope your'e taking full advantage of our Rewards Program, and the latest promotion that give you a FREE $25 gift card if you had to pay baggage fees on your last flight. You can always call the Rewards department at (800) 237-8483 for details. We hope to see you again soon. Warmest Regards, Martin Patel GM

"Highly Recommended"
fmontanez, 12 Mai 2017

Brittany is the epitome of a southern belle. Friendly, courteous and welcoming. Although I was very early on my check-in, she ensured that the specific room location I had reserved was quickly cleaned and prepared for me. Thank you Brittany.

Owner Response, 12 Mai 2017

Dear fmontanez. Thank you for taking the time to review your stay with us. Please remember to join our Rewards program fro great offers and promotions. We look forward to see you next time you're in the New Orleans area. Warmest Regards, Martin Patel GM

"Best thing they have are the employees"
Z3805HFjoser, 02 Mai 2017

I worked all time on the road and stayed in lot of hotels between Oklahoma, Texas, Mississippi, Arkansas and Louisiana. In Best Western Plus Slidell Inn I haved one of the best experience ever. Starting with the ladies in the front desk and the ladies that served the breakfast and clean the rooms. Sometimes we asked for something special in the breakfast and they served next day. Rooms extremely clean and organized.

Owner Response, 02 Mai 2017

Thanks for the Awesome review. Our staff take great pride to make sure your stay is comfortable and that you feel at home. Looking forward to seeing you again real soon.

"Highly Recommended"
sakulin, 30 Avril 2017

A fine Best Western property. We were greeted by Brittany who was delightfully friendly and welcoming. Our room was clean, quiet, and well furnished. The property is close to numerous restaurants several within walking distance. One of the nicer motels at which we have ever stayed. Be sure to consider this Best Western property if you're ever in the Slidell area, you won't be sorry. A very pleasant experience.

"Friendly staff, very clean and comfortable. Will come back!"
LAG0609, 26 Avril 2017

The entire staff were very friendly and tended to our needs quickly, efficiently, an professionally. We haven't been here for 10 minutes and we can already tell this place deserves 5 stars!! Brittany was very sweet and gave us a wonderful first impression. We recommend for anyone to stay here. There are an abundance of restaurants near by and New Orleans is just a hop, skip, and a jump over the bridge. No more than 20 minutes!

"Brittany was great"
ddagner, 13 Avril 2017

All the usual for a clean decent hotel on the road. The exceptional part is the large number of restaurants and stores within a couple of miles and Brittany's knowledge and direction to what you want. A Chinese restaurant I would have ignored from the curb appeal turned out some of the best food I have had in decades, Thank You Brittany. Longhorn was good also the second night. The location just far enough outside of New Orleans was perfect for early to the WWII museum and out of the city before dark. Good location, great staff.

Owner Response, 13 Avril 2017

Dear ddagner, It was a pleasure meeting you and your wife. The Antebellum houses you described on your travels sounded magical. I'm glad you were able to take advantage of Best Western Rewards FREE $10 gift card. We wish you carefree travels for the rest of your vacation. Warmest Regards, Martin Patel GM

"The nices place to stay and thank you Britany"
margiethiele, 12 Avril 2017

This was a very clean and nice place to stay.The desk assistance Brittany was very nice and helpful.I would recommend this place to stay to everyone.Best Western Plus in Slidell La is the place to stay if you are traveling there way.

Owner Response, 12 Avril 2017

Dear margiethiele, Thank you for taking the time to review our hotel. We're so glad you had a restful stay with us. See you next time. Warmest Regards, Martin Patel GM

"Wonderful"
Kim L, 11 Avril 2017

We had a wonderful stay March 2017.. Brittany was so helpful, friendly & professional… Made us feel comfortable,which was fantastic after a 8 hours drive from Lady Lake… Definitely, would stay there again..

Owner Response, 11 Avril 2017

Dear Kim L, We're glad you were able to rest and recuperate after such a long dive. We look forward to seeing you again. Warmest Regards, Martin Patel GM

"Large room and friendly staff"
choccycakelover, 05 Avril 2017

Family of 4 had a room with twin queen beds. Plenty of room and wardrobe space for 2 night stay. Room has coffee machine, fridge with small freezer compartment and microwave. Generally clean but did find a discarded false eyelash! Breakfast good and plentiful. Staff very friendly and helpful particularly Brittany. Hotel in good position with restaurants nearby

Owner Response, 05 Avril 2017

Dear choccycakelover, Thank you for taking the time to review our hotel. I'm happy your family had a pleasant stay with us as well as a hearty breakfast. Our location does have a multitude of restaurants within walking distance as well as easy access to I-10, I-12 and I-59. We hope to see you again when you're in the area. Warmest Regards, Martin Patel GM

"Place to stay"
mdlyford, 02 Avril 2017

We stayed here from out of town for a death in the family. After we checked in and was leaving for the memorial, 3 or 4 people were outside in front of the motel with a 6 pack of beer. I didn't really care for that. I will find somewhere else to stay the next time I am down there.

Owner Response, 02 Avril 2017

Dear mdlyford, We would like to offer our condolences and regret that your visit wasn't for happier circumstances. We consider our hotel a family friendly location, and strongly discourage guests from behavior that would be considered otherwise. Thank you for taking the time to bring this matter to our attention. Warmest Regards, Martin Patel G.M.

"Spring Break"
donnabR7468FI, 01 Avril 2017

We stayed for 2 nights on the second night our room got a little warm. Everything else was excellent. We would stay again. Breakfast was a very nice plus to our stay but it ends a 9:00 am needs to stay open until 10:00.

Owner Response, 01 Avril 2017

Dear donnabR7468FI, Thank you for taking the time to review your stay with, I'm so glad you enjoyed breakfast. Please come and stay with us on a weekend, as our breakfast is open till later, it will also give you the chance to enjoy local festivities. Warmest Regards, Martin Patel G.M.

"Stay"
303cassandraf, 23 Novembre 2016

Heater did not work in our room during the end of November. I was traveling with two toddlers. Thank god I travel with my Marine Corps sleeping system. The lack of service did not help matters either.

Owner Response, 23 Novembre 2016

Dear 303cassandraf, Thank you so much for taking the time to review your stay with us. I'm sorry your stay was uncomfortable. We do our utmost to take care of our guests during their stay. Please allow us the opportunity to take care of you and your family again. We hope we have not deterred you from staying with us in the future. Regards, Martin Patel General Manager

"Good clean place. Wonderful staff"
Dan R, 22 Novembre 2016

Went in early November and was not disappointed. Very clean, very quiet and a great place to stay. The staff is wonderful and go aboveboard to ensure that your stay is wonderful. I must put over the first Front Desk Girl. Her name is Toni... She was the best!!! Anything that you need, Toni will get it for you!... Brittany, Jessica, Kirstin and Dennis are the bomb! They went above and beyond to do what they could to keep you happy... Kudos to the whole staff...

"Nice Hotel for a One Night Stay"
Cassandra F, 21 Novembre 2016

We were just passing through Slidell on our way home, so this hotel was perfect for a one night stay. The staff members were courteous and professional. The free breakfast was fantastic and the hotel was overall very clean and tidy. The rooms were updated with new decor and fixtures and were very clean. The beds were also quite comfortable.

"Inspector "
Karmen L, 14 Novembre 2016

I would like to thank Toni, Brittany , Miss Lauren Gibson and all that I have not named including housekeeping! This is a very nice place to stay. Friendly staff, comfortable beds, very accommodative to every one and we highly recommend this place and in walking distance of outside shopping mall. Will definitely stay here again! Best hotel yet!! And worth the price!

Owner Response, 14 Novembre 2016

Dear Karmen L. Thank you so much for taking the time to review our hotel. We're all so happy that we were able to make your stay an enjoyable one. We hope you have a wonderful holiday season, and look forward to seeing you on your next visit. Warmest Regards, Martin Patel G.M.

"Great Stay"
Dan R, 12 Novembre 2016

Just off I-10 and only 20/25 miles from New Orleans/French Quarter, clean, quite place to lay your head. The front desk staff is very friendly and helpful. All of the front desk personale were great but I am only going to mention Toni,( personal promise). Free Wi-Fi and breakfast. Not coffee and donuts... Eggs, waffles,sausage,bagels,biscuits and gravy,juice and more... Great place to stay

Owner Response, 12 Novembre 2016

Dear Dan R, Thank you for taking the time to review our hotel. I know Toni will be thrilled to read your kind words. Here at Best Western PLUS Slidell Inn, we really feel that its our welcoming atmosphere, and the guests we connect with, that makes all the difference. We hope to see you again soon now that you're part of our Best Western family. Warmest Regards, Martin Patel, General Manager

"Great and Comfortable stay"
jamesfO1127VV, 11 Novembre 2016

Excellent value with good amenities for the money in a quiet and peaceful environment. Professional and courteous staff. Short drive to NOLA. I booked at this location after reviewing several options including New Orleans which is only a short drive away from Slidell. When comparing options this one seemed to be the best value overall. The check-in and out was quick and easy. My experience here was better than anticipated.

Owner Response, 11 Novembre 2016

Dear jamesfO1127W, Thank you for taking the time to review our hotel and staff. We strive to give our guests great value for money. Our close proximity to New Orleans as well as being located at the convergence of 3 interstates, as well as a multitude of dining and shopping locations, makes for a comfortable and money saving stay. We look forward to seeing you again. Warmest Regards, Martin Patel G.M.

"Good value"
Shelley W, 31 Octobre 2016

We were pleasantly surprised at how clean and quiet our room was considering the hotel was at full capacity. The bed was comfortable, the breakfast was good, and all the electronics in the room worked well.

Owner Response, 31 Octobre 2016

Dear Shelley W., Thank you for taking the time to review our hotel. I'm glad we were able to make you feel welcome, and take care of your needs. We hope you had an enjoyable trip, and look forward to seeing you the next time you're in the area. Warmest Regards, Martin Patel General Manger

"Dennis is the best!"
Jeffrey M, 22 Octobre 2016

Dennis was VERY helpful and courteous. He helped us with directions to the French Quarter in New Orleans. Without his guidance we could have paid up to forty five dollars for parking. However, he directed us to a safe location that was free and close to all the establishments. Furthermore, he made several suggestions for eating and shopping venues that were most beneficial to us. He made our visit there one we'll never forget. It was a blast.

Owner Response, 22 Octobre 2016

Dear Jeffrey M., Thank you for taking the time to review our and hotel and staff. I too, always like to pick minds of local people, when I'm on the road. Free parking in the French Quarter is an amazing find, but please don't tell everyone our secret ;-) . I'm so glad you enjoyed your stay with us and we hope to see for Mardi Gras. Warmest Regards, Martin Patel General Manager

"Great hotel and friendly staff"
grumpyme, 19 Octobre 2016

Stayed here for one night after flying into Louis Armstrong airport. The staff was so friendly and accommodating. Fresh baked cookies were available in the afternoon. Rooms were clean and comfortable. Breakfast was good with a good variety of items. Had no problems with anything in the hotel. Since it was a short stay, we did not take advantage of any other amenities.

Owner Response, 19 Octobre 2016

Dear grumpyme, Thank you for taking time from your busy day to review our hotel, and we appreciate your kind words. Our hotel is centrally located to the Gulf Coast and New Orleans, and having 3 interstates meet right at our exit, makes it a very convenient location to stop at. We hope we can serve you again the next time you're in the area. Warmest Regards, Martin Patel General Manager

"Friendly Awesome Service"
John H, 18 Octobre 2016

Rooms comfortable and great staff. Lauren Gibson-manager, Toni Sevin really went above in beyond to make me aware of the area and followed up to make sure I was comfortable with my stay. I had the opportunity to call back in for more information and Kristin greeted me on the phone and answered my questions. The plus on this list cation is because of these folks professional caring manner.

Owner Response, 18 Octobre 2016

Dear John H., Thank you for taking the time to review our hotel. I'm glad all our staff made you feel at home, we know how stressful it can be when travelling. We feel that your stay with us should be the bright spot in your journey. Thanks again, and we look forward to your return. Warmest Regards, Martin Patel General Manager

"Best Western Minus not Plus"
marksw12, 18 Octobre 2016

Tacky shower covered closet opening. Some ones initials carved in 4 inch letters in coffee table. Picture didn't fill TV screen. 2 to 3 inch black strip at top and bottom. Was told I couldn't get a complimentary upgrade as a Diamond member because the hotel was booked. At 7 AM there was a total of 13 cars in the lots, at least a couple would be employees.

Owner Response, 18 Octobre 2016

Dear marksw12. Thank you for taking the time to review our hotel. I'm sorry you didn't catch us at our best on your last stay. We take pride in our customer service, and hold our Elite Rewards members in high esteem. I'm sorry you caught us on a busy day, and we weren't able to give you a free upgrade, as we were sold out. We would love the opportunity to show you how we value our Elite guests, when you're next in town. Thank you. Martin Patel General Manager

"Not unpleasant"
Valorie C, 16 Octobre 2016

We were a little disappointed in the property. When we arrived, it was clear the cleaners had forgotten to finish cleaning our room. There was a wet towel in the tub, and the soap, shampoo, etc were just sitting on the counter. Otherwise, it was clean, though. The toilet didn't flush properly, the bathroom door and the hot water faucet both squeaked, and the hall door had to be pushed hard in order to lock the deadbolt. The curtain over the closet was pulled toward the hall when the door opened, so was a little quirky. For breakfast, the employees didn't seem to be quite on top of the items needing to be replenished, so there was a little wait for a couple things. The parking lot is easily maneuverable in a small car, but there are quite a few sharp angles for a larger vehicle, making it quite difficult to maneuver. However, the room was a little larger than some properties, and the front desk employees were very nice. Overall, not unpleasant at all, just a little different than what we expected.

Owner Response, 16 Octobre 2016

Dear Valorie C. Thank you for taking the time to review your stay with us. We appreciate your observations, and those of all our guests, so that we can continue to improve on our service and our hotel. I hope you were able to enroll in our Best Western Rewards program during your stay, as we have a great Fall promotion on currently. We look forward to your return. Warmest Regards, Martin Patel G.M.

"Excellent experience"
brugier8988, 12 Octobre 2016

Enjoyed our stay very pleasurable. Your Front Desk Clerk Kristina was a ray of sunshine, The breakfast was delicious. Not very often can you get a hot breakfast. Excellent location. The pool was also a great experience. Rooms are clean and staff very helpful.

Owner Response, 12 Octobre 2016

Thanks for the awesome review. Our staff take great pride to make sure you have an enjoyable and memorable experience. We hope to see you again soon. Warmest Regards, Lauren Gibson, DOS

"Very Good"
442kurtl, 11 Octobre 2016

Overall good place to stay overnight. This place is a good bang for the buck. The breakfast was a little off maybe because I got their late and it was close to closing meal hours. The staff was very pleasant and accommodating. I am not sure I like the design of the bathroom and the area where you wash your face separated. However, I know that would not be an overnight quick fix item.

Owner Response, 11 Octobre 2016

Thank you for taking the time to write a review. Your comments are very important to us. Our staff strive to make your stay enjoyable and memorable. We hope to see you again soon. Warmest regards, Lauren Gibson

"Best visit ever!"
Marc M, 10 Octobre 2016

Kristina at the front desk was so pleasant and nice. She gave me the rundown on when breakfast was and what food they would have. The burritos were awesome. Yum! She explained exactly how to find to my room with ease.

Owner Response, 10 Octobre 2016

Thanks for the awesome comments about our front desk agent Kristina. All of our staff take great pride in making sure all our guest are happy with their stay. Hope to see you soon. Warmest Regards, Lauren Gibson

"Good Motel, Poor food"
Sheila D, 10 Octobre 2016

This motel while not brand new and updated is clean and comfortable, The front desk staff is friendly and helpful. The only "fly" in the ointment is the kitchen staff? They don't speak english or at least pretend not to. The food and coffee is cold and they are slow to refill.

Owner Response, 10 Octobre 2016

Thanks for taking the time to write a review. Our staff take great pride to make sure all our guest are happy. Your comments are very important to us and we will do everything possible to ensure that your next stay will be enjoyable and memorable. Thanks again, Lauren Gibson

"Value and Great Staff"
Caryn P, 01 Octobre 2016

I booked this hotel through a work travel system. I was actually a bit worried because the price was relatively low. It was fantastic. Close to highway access, great staff, the rooms were clean and quite nice. Thanks to Ms Toni and Ms Krisitn for always having a smile on their face and friendly service. The entire staff represented your hotel professionally, and most important to me personally, friendly and efficient. I highly recommend this hotel - it is close to various businesses you may need to visit and an easy drive to New Orleans. Price can't be beat.

Owner Response, 01 Octobre 2016

Dear Caryn P. Thank you for taking the time to review our hotel. Our hotel is so conveniently located to restaurants, shopping, and the interstate, its a an easy choice to make when looking for a hotel. We hope your enrolled in our rewards program so you can take advantage of all the gifts that Best Western allows you to earn. The holidays are just around the corner. We hope you'll come see us again soon. Warmest Regards, Martin Patel GM

"Great Staff"
Kay S, 27 Septembre 2016

We stayed at this BW last week. We were greeted by Dennis, desk clerk when we arrived. Dennis was friendly, helpful, and offered great advise to help us find a restaurant and place to do some necessary shopping. We arrived early but this was not treated as an inconvenience by Dennis or other staff members. Being from out of town and traveling a distance we were happy to be able to rest. Of course being a visitor to the area we asked for directions and assistance with choosing a good place to have dinner with some local flare. Dennis supplied us with a list of restaurants and their locations. We chose NOLA which was great and close to the motel. The food was delicious. We would like to thank all of the staff but Dennis stands out as a young man going out of his way to assist the patrons of the motel.

Owner Response, 27 Septembre 2016

Dear Kay S. Thank you for taking the time to review our hotel. I'm so glad we were able to take care of you, to make to feel more at home. Slidell, is an extension of New Orleans, in that there's great food around every corner here too. Im glad you found one of our local favorites. I'll be sure to send Dennis your thanks. I know he'll be pleased to know how you felt about him. See you next time. Warmest Regards, Martin Patel, GM

"Great Hotel"
sunsh1ne99, 20 Septembre 2016

I stayed here for a week while working at the Stennis Space Center for the week. The distance to work was an easy trip up route 10. The hotel was very clean and comfortable. Everyone I met at the front desk were super friendly and helpful. I would definitely stay there the next time I am in town. I love that the weekday breakfast begins at 6am since I had to leave for work at 6:30 am each day. The breakfast was great with a variety of hot food to choose from.

Owner Response, 20 Septembre 2016

Dear Laura L D. Thank you for taking the time to review your stay with us. Our location is very convenient to Stannis with the added benefit of having 10 restauarant within 1 block radius. I'm glad our breakfast satisfied your needs and we were able to give you a good start to the work day. We look forward to your return. Warmest Regards, Martin Patel GM

"Great location and value"
Jason S, 31 Août 2016

We had stayed in the french quarter one night so decided to stay here on our last night to save a little money. The hotel is located about 40 minutes from the French Quarter. The room was clean and the bed was comfortable. The staff was friendly and courteous. Both hot and cold items were available for breakfast.

Owner Response, 31 Août 2016

Dear Jason S, Thanks for taking the time to review our hotel. We agree totally, that staying in the French Quarter is quite expensive. Not only are the hotels more expensive, but parking isn't FREE and neither is breakfast in most cases. On an average day, it takes about 30 minutes to get to the Quarter from our hotel. That makes staying at our hotel such an easy decision to make. We look forward to your return. Warmest Regards, Martin Patel GM

"Customer service"
Keith W, 27 Août 2016

Kristin at the front counter was very friendly in the most professional sense possible. Anytime I needed something she had no problem going well out of her way for me, exceeding any expectations that I may have had going into my stay. Breakfast offered a wide variety of food that tasted great without feeling like I just ate the typical low quality hotel breakfast. The room was spacious and felt like it was brand new. Good water pressure and temperature as well. Air conditioner worked great and I was comfortable throughout my stay. If I ever need to be in the area again, I wouldn't want to stay anywhere else. Everything about my stay was enjoyable and with Kristin's ability to make anyone feel like family, I am looking forward to any future stay with Best Western Plus, Slidell LA

Owner Response, 27 Août 2016

Dear Keith W. Thank you so much for taking the time to review our hotel and staff. We're glad we were able to make your stay comfortable, and pride ourselves taking care of all our guests needs. We look forward to your return visit. Warmest Regards, Martin Patel GM

"quick stop on a long trip"
swerdmama, 21 Août 2016

Hotel was clean and staff was very friendly and helpful. Breakfast in the morning was good. Close to the highway but no highway noise. Workout room was a nice plus. Refrigerator and microwave in room.

Owner Response, 21 Août 2016

Dear swerdmama. Thank you for taking the time to review our hotel. I'm glad you had a pleasant stay with us. We are conviently close to the interstate, but you wouldn't be able to notice from your room as its so quiet. I'm glad that made for a good night rest. We look forward to your return. Warmest Regards, Martin Patel GM

"Terrific hotel!!"
Shauna B, 18 Août 2016

This place was such a great surprise! We stopped late at night, road weary and worn out, and this was the best hotel we stayed in our entire trip. Beautifully appointed room, super comfortable beds, very spacious accommodations, very clean, great, friendly, helpful staff. Our only complaint is we couldn't stay longer and use the pool! Great place to stay right outside of NOLA or even to test while traveling I-10.

Owner Response, 18 Août 2016

Dear Shauan B. Thank you for taking the time to review our hotel. I'm glad you and your family had such a wonderful experience with us, and that you found a comfortable place to rest your weary heads. We would love to see you again when you are in the area. Safe travels. Warmest Regards, Martin Patel GM

"Friendly Staff"
Rachel B, 12 Août 2016

From the moment we walked in we were greeted by Ms. Toni with a welcoming smile. The check in was quick considering I walked in with a large group in front of me but Toni was fast and efficient. Rooms were very clean and the grounds were well maintained. Large hot and cold breakfast selection. Checking out was also a pleasant experience with Ms. Kristin. The staff are friendly and welcoming. I am a local and booked a night just so that I didn't have to drive all the way home from a wedding in the area. It is also located in a safe location.

Owner Response, 12 Août 2016

Dear Rachel B. Thank you so much for taking the time to review our hotel and staff. We take pride in taking care of our guest needs, and making sure they have a comfortable stay, and a hearty breakfast to see them on their way. Our location is very convenient, with easy access to the interstate and many food offerings in walking distance. We look forward to your return. Warmest Regards, Martin Patel GM

"Toni was awesome!!!"
dcoats572, 11 Août 2016

We had a small problem with the air in our room and Toni was so quick to respond. She came straight down and moved us in minutes. Never seen a hotel employee that good anywhere!!!! And we travel a lot. I think she should be the manager! She definitely deserves a raise. A rare find these days.

Owner Response, 11 Août 2016

Dear dcoats572. Thank you for such a wonderful review of our hotel and staff. We're so happy Toni did such a good job helping you quickly and efficiently. We take pride in all of our staff welcoming our guests and personally taking care of their needs. We look forward to seeing you on your return trip. Warmest Regards, Martin Patel GM

"Clean-Convenient location"
Robert H, 07 Août 2016

Very good property. Large, well lit parking area that can handle an occasional big truck. Friendly staff. Large, clean rooms. Location convenient to I-10/12. Free WiFi on site. Continental breakfast in the morning. Pool, fitness center on site. Close proximity to restaurants, and shopping.

Owner Response, 07 Août 2016

Dear Robert H. Thank you for taking the time to review our hotel. I couldn't have said it better myself. We look forward to your return. Regards, Martin Patel GM

"alligator experience"
Devona R, 07 Août 2016

This hotel is the perfect spot for exploring the world of Alligators .there are many swamp tours nearby and just a short drive away is a ranch/hatchery where you can catch live alligators (mouth taped, of course).Breakfast is included and many resterants are within walking distance. New Orleans is also very close.

Owner Response, 07 Août 2016

Dear Devona R. We're so glad you enjoyed your stay with us. Our area has a rich network of Eco Tourism attractions and the swamp tours are particularly unique to our part of the country. I hope you had the chance to feed them marshmallows, I know they go crazy for them. We hope to see you again soon. Regards, Martin Patel GM

"Very clean and comfortable"
Kevin B, 03 Août 2016

Very nice hotel, stayed during a motorcycle fund raiser and enjoyed this hotel and the staff was great. Location is outstanding for local restaurants and easy on and off of the interstate. Will stay at this property again next year with a doubt.

Owner Response, 03 Août 2016

Dear Kevin B. Thank you for taking the time to review your stay with us. I'm glad you had such a great time at Harley Davidson's fund raiser. They really know how to have a fun time for the whole family. Our hotel offers the perfect location so you don't have to get into your vehicle to drive to find great food. We have 6 restaurants on our block and even more in the next block. We look forward to your next visit with us.

"Nice place"
thinla, 27 Juillet 2016

Stopped here on way home from Florida so the kids could swim, the hotel was clean and convenient to places to eat, it included a hot breakfast, looks like it was just updated, the pool was also clean. I would use this hotel again, the staff were very friendly and helpful

Owner Response, 27 Juillet 2016

Dear thinla, Thanks for your review of our hotel, we appreciate you taking the time to write. I'm glad your kids were able to have fun at our salt water pool, and we were able to send you off with a hearty breakfast. We are always working on improving our guests experience with us and I'm so happy you noticed our changes. We hope to have even more improvements by your next visit. Thank you Martin Patel GM

"Input on Stay"
Lori T, 25 Juillet 2016

Room was clean. Toilet seat was not fitted correctly so it didn't cover the bottom right and my legs would touch it. That was kind of gross. Bed was comfortable but pillows were not great. Stay was overall good. However the breakfast was somewhat disappointing.

Owner Response, 25 Juillet 2016

Dear Lori T. We're so sorry we didn't meet your expectations. If you would like to share with me how we could have improved your experience, please call me at 985-781-5655. I hope we can better serve you on your next visit to the area. Thanks you Martin Patel GM

"Great Stay!"
Brandy W, 23 Juillet 2016

Great place to stay away from the busy city of New Orleans! We stopped here for the night on our way to Ft. Walton. Friendly staff, great breakfast, and comfy rooms made our overnight stay very enjoyable!

Owner Response, 23 Juillet 2016

Dear Brandy W. Thanks for taking the time to review out hotel. I hope your trip to Ft. Walton was enjoyable too. Our hotel's location is a perfect stop over point between Texas and Florida. we look forward to seeing you on your next vacation. Thank you Regards, Martin Patel

"Great room for the value!"
Lauren R, 20 Juillet 2016

When we first arrived, the lady checking us in was extremely nice and overly helpful. When we came into our room, the AC wasn't working and the front desk was understanding and helpful in getting us a new room. The room was large and comfortable, and I received no problems for the duration of the stay. Dennis checked me out of the room and was also extremely helpful. My hotel card was constantly deactivated, and he informed me that my iPhone was the reason for it. So keep your phones away from the hotel card, unless you want to keep going to the front desk to get them to reactivate it. Unsure of the lady's name that was constantly running the front desk, but she was a fun lady and easy to talk to. I enjoyed just chatting with her! So shout out to her, she's a good addition to the hotel staff!

Owner Response, 20 Juillet 2016

Hello Lauren R. I'm so happy that you we were able to make your stay comfortable. Travelling to different places can be stressful enough, we try to make sure that your stay with us is not. I have shared your praises with our staff, and they were so happy to know you enjoyed your time with us. We look forward to your next visit. Thank you. Warmest Regards, Martin Patel GM

"I'd Stay Again!"
User, 14 Juillet 2016

The lobby and our room was very clean. The locations was also excellent; it was located in a great location with many businesses and placed to eat within walking distance. The staff, especially Kristin, was courteous and very helpful. The value versus the price was excellent.

"Very good...especially for the value"
Yatinkumar R, 06 Juillet 2016

Very nice hotel - clean and neat. I was surprised because I paid much less for a night... another best thing is its location which is very convenient - right off the I10... breakfast is included and cheapppp... Overall I would strongly recommend this place to stay...

"Adequate room, inadequate facilities"
JoelBIrwin, 02 Juillet 2016

One of the major criteria I use when I visit is breakfast included and the ability to do a cardio workout. If those were not important to me, I would stay at Motel 6 for a lot less money. I visited this facility on my way to Orange Beach, AL from Houston. The room was adequate - not superior and not inferior. However, I woke up in the morning expecting to do an hour cardio workout with 10 to 15 minutes to spare for breakfast. When I got to the exercise the facility, I could not figure out how to turn on the elliptical. I asked for help from the front desk, I they could not figure it out either. We tried a different outlet and it came on for a second briefly and then turned off. After 15 to 20 minutes of experimentation, I concluded the problem was in my opinion a flimsy radio shack power adapter. As a result of that wasted time, I had to start on a bike, then move to the treadmill when it freed up (there were only three pieces of equipment - one of each). BY the time I finished I had also missed breakfast. I complained on checkout at the front desk, and they told me first there was no one authorized to comp me even if part because there was no manager available and even if they were around, they would not do it since I reserved and paid for the room via booking.com (via tripadvisor) and that the room was discounted already. So let me understand - they failed to have working equipment on July 4th weekend, then they never tagged the elliptical as out of order, used third party inadequate power adapters, didn't empower the front desk to 'make it right' and finally decide what to do NOT based on what happened but on how you booked your reservation! Needless to say, I am not a happy camper.

Owner Response, 02 Juillet 2016

Thank you for taking the time to write a review with your concerns. Our main priority is to provide the highest level of service. We sincerely apologize for not meeting your expectations. We hope that you will give us another chance to exceed your expectations.

"Excellent!"
dara92342, 22 Juin 2016

Kristin at the desk is absolutely wonderful! She made our stay very pleasant and relaxing. We arrived late and had checked another hotel but weren't impressed. The rooms are very clean, quiet, and extras are provided. This hotel is a good choice for families.

"It is adequate"
Craig secon... B, 21 Juin 2016

This BW is adequate. Comfortable and quiet room. I think this is the first hotel room shower I have ever been in that did not have any place for the soap... no soap dish, no ledge, no inset, no anywhere to put the soap when you are not lathering... odd.

"Best Western standard of excellent - No complaints here."
Tuan B, 20 Juin 2016

I have come to enjoy the standards of excellent at Best Western Hotels already. I ONLY look/search for Best Westerns every time I travel, I just don't want to waste time and money to stay at other hotel with dramas and frustrations.

"Pleasure!"
deebur53, 19 Juin 2016

Got in at 3 am after a late arriving flight in New Orleans....They could not have been more accommodating! Room excellent and they allowed us a late checkout due to arrival time...Spotless with a very comfortable bed and excellent staff!

"Why is this a Best Western Plus?"
Jim P, 18 Juin 2016

I can't recommend this hotel unless you like an overly soft mattress. Although the room appeared to be recently redecorated, the mattress was soft and uncomfortable. I did not sleep very well. The breakfast was adequate, but the breakfast room was very small. I've stayed in numerous Best Westerns and Best Western Plus's, but this one makes me wonder, why is it a BW Plus? It didn't seem to be any better than many “regular” Best Westerns.

"One of the best"
Paul W, 16 Juin 2016

We have stayed two times at Best Western PLUS Slidell Inn and enjoyed our stay each time. The stays were several months apart. Each time we experienced the same friendly staff and employees that made our time there very nice. We will most certainly stay there again in the future.

"Our 'regular' stop when in Slidell"
W9535UMlisah, 16 Juin 2016

We have stayed at this BW a few times, and each time we are there, they have made new improvements. They have added little outdoor area for grilling and just kicking back. There was a friendly 'welcome' note in our room which was such a nice touch. We will continue to book our rooms here when travelling East, and recommend you do the same! The location is great -- just off I-10 and close to fast food and shops.

"Bad turned good."
402tom402, 15 Juin 2016

We had our Harley brought in to Slidell,Louisana for battery troubles.They couldn`t repair it till the next day.We chose the Best Western within walking distance.Tina at the desk helped us with everything wwe needed.best Best Western we have stayed at.On our trip,we have paid a lot more for a lot less.And NO PETS to deal with (Ignorant dog owners who leave the animals to bark in the room has ruined our stay before).

"Cruise Hotel"
Mark S, 03 Juin 2016

We have stayed here twice, before two cruises out of New Orleans. The service could not be better, breakfast is very good as well. We have zero complaints with this hotel, it is the only place we even consider when planning a cruise out of New Orleans.

Owner Response, 03 Juin 2016

Thanks for taking the time to write this "Awesome" review. Our staff take great pride to make your stay an enjoyable and memorable one. We hope to see you again real soon. Thanks again, Lauren Gibson

"Better monitor your debit or credit card"
Lisa P, 25 Mai 2016

We stayed at this BW overnight. The room and property was clean and comfortable.however I used my debit card to reserve the room and used my rewards points to claim a free night. Even after I specifically asked if my card was being charged and was told no my card was charged immediately for the room. I have yet to have my money returned to my card and that was approx 6 days ago. Why should I be inconvenience for BW mistake? Yet all they say is I apologize and were working on it. It sucks to be a loyal customer and be treated so badly. I'm extremely disappointed in BW I thought they were more professional than that.

Owner Response, 25 Mai 2016

Want to personally say "Thank you" for choosing to stay with us. I do want to apologize for any inconvenience you experience with your debit card. It is our policy to get a valid credit card when making a reservation. This is an authorization for the first night room and tax. It was not a charge. We take all comments serious and continually strive to improve. Hope to see you again soon. Sincerely, Lauren Gibson

"No laundry facility?"
Kingsharkey, 17 Mai 2016

WOW, NO LAUNDRY FACILITY? Who would have thought a BW wouldn't have coin operated washer/dryer on-site? No hot cocoa either. Non-smoking room still reeked of tobacco smoke. No TV channel guide in room. Noisy air-conditioner in room. Friendly front desk, though :)

Owner Response, 17 Mai 2016

Thanks for taking the time to write a review. Our staff takes great pride to ensure that all our guest are happy. I'm sorry your experience didn't meet our expectations. We do have a guest laundry on the first floor. It is coin operated and available 24 hours a day. Our breakfast ambassador puts out packets of hot cocoa during the breakfast hours. The channel guide is located in our hotel directories in the desk. I will bring your other concerns to the right parties so we can improve to excellence. Thanks for the kind words about our front desk staff. They strive to make our guest happy and enjoy their stay. Hope you will give us a try again.

"Cruise Vacation"
Brenda S, 12 Mai 2016

We have stayed here twice the night before we left on a cruise out of New Orleans, once in 2013 and now in 2016. We love it. The clerks especially Kristin and Toni were so nice. I lost a piece of jewelry and they went above and beyound to help me look for it. Found it! Also I needed a glass of milk that night and they went to the kitchen area and brought me a glass, they didn't have to do that but they did. Saved me from leaving the hotel late at night to run to a store in a town that I was unfamiliar with. This hotel is nice and clean and we will stay again. Plus it's a hundred dollars cheaper than the ones in downtown New Orleans. Another plus the city of Slidell has some awesome restaurants. Try the Copeland's for dinner and City Beignet for great beignets and coffee.

"Great location with easy access to restaurants, shopping and freeways to New Orleans and Gulf Coast"
mackano, 11 Mai 2016

The front desk manned by Dennis, Kristin and Toni was best of all. They were friendly and very knowledgeable of the surrounding area. My room with flat screen TV, microwave, frig , safe and coffee maker was quiet and very nicely furnished. Breakfast with biscuits, grits, bacon, sausage, waffles, juice, cereal, pastries and coffee was very good every morning and free.

"Cozy spot, friendly staff"
Chandra K, 10 Mai 2016

Best Western Slidell is a conveniently located hotel that's tucked away, yet easily accessible to restaurants, shopping and freeway access to New Orleans and beyond. Fresh Community coffee and just baked cookies are available in the lobby. Speaking of food, make yourself a golden waffle or choose from the many breakfast options (fluffy biscuits, grits...) available every morning. The front desk staff, Kristin, Toni and Dennis, are all very friendly and treat you like family. Whatever you need: best Po-Boys, souvenir shops,directions, they've got you covered!

"Exceptional service"
trends104, 26 Avril 2016

Tina booked my stay and she was very friendly and professional. She answered any questions I had and made some great recommendations on places to eat. The room was very clean and breakfast was nice. The location was very convent to many restaurants and shopping. We will be back!

"Jazz fest"
Dotzlerj, 25 Avril 2016

The entire staff was friendly and helpful. Laure and Tina went out of their way to make my trip great!!!! The breakfast was fresh every morning. Laure and Tina made sure everything ran smooth, they were great

"Could've Been Better"
Thomas S, 24 Avril 2016

Internet connection (weak), breakfast options (extremely limited), vending choices (look at breakfast options), with that much water surrounding the area you would think the water pressure would've been stronger. reported someone smoking in the room and it took them a WHOLE 24 hours to investigate.

"Friendly, Helpfil Staff"
D K, 20 Avril 2016

Very pleased with comfortable, clean room. Front desk was most pleasantly staffed, and we enjoyed the convenient outdoor pool. Very conveniently located to golf club, restaurants, and shopping. Really appreciated local coupons available at front desk.

Owner Response, 20 Avril 2016

Dear D K, Thank you for taking time to review our hotel. I see that you love deals. As a Best Western Rewards member you'll have access member discounts at all Best Western hotels as well as rewards such as free gift cards just for staying. We're glad we were able to take care of you. See you next time. Warmest Regards, Lauren Gibson Director of Sales

"Another Excellent stay at your hotel pre-cruise"
thebrit123, 19 Avril 2016

Have stayed at this hotel many times. I use this location as a pre-cruise hotel as the rates and location are excellent. Not good with at remember names but all the front desk staff were very helpful. My girlfriend wanted fresh crawfish and we didn't know a good restaurant. The friendly front desk man suggested Vera's Seafood. Wow, this was a good restaurant for fresh crawfish and was not far from the hotel. This hotel didn't disappoint as as usual has comfortable beds and a in-room safe. Like the fact that Rousses supermarket is closeby as we managed to get fresh lobster and more crawfish to take back to the room. Yummy. Plan on using this hotel the next time that I visit New Orleans area. Thanks

Owner Response, 19 Avril 2016

Dear thebrit123, Thanks for being a loyal Best Western guest and for writing such a wonderful review. I'm glad you're getting to experience our local restaurants. We have some gems that never fail to please, especially when it comes to sea food. See you on your next visit to our area. Warmest Regards, Lauren Gibson Director of Sales

"breakfast was great"
stevecD6589BU, 11 Avril 2016

Everything was nice and the breakfas was great. The only problem is that they did not have sugar free syrup. The check in went smooth and they even had cookies at the desk. The motel looked a little old but everything was clean and working.

Owner Response, 11 Avril 2016

Dear stevecD6589BU, Thank you for staying with us and taking the time to write a wonderful review. We appreciate the constructive comments for breakfast, we are always working on improving our guests' experience. We look forward to your staying with on your return. Keep racking up those BW Rewards points, summer is just around the corner, and free night stays are great.

"Good Place to Stay"
CobbCoGA, 10 Avril 2016

This was a lovely big-box style hotel... clean and comfortable, with decent breakfast. Has all of the usual amenities like a fridge and microwave. Nothing to write home about per se, but for the category it did alright.

Owner Response, 10 Avril 2016

Dear CobbCoGA, Thank you for taking the time to write a review. We appreciate your kind words. We hope we can take care of you the next time you're in the area. Jazz Fest is coming up very shortly, it would be a great time to enjoy the festivities. Warmest Regards, Lauren Gibson Director of Sales

"Never Disappointed"
Jan292, 10 Avril 2016

As always, my stay at this property was first rate. Staff is accommodating and goes out of their way to be sure that guest concerns are addressed. Rooms are clean and exterior/interior is beautifully appointed. This is my go-to hotel when staying in Slidell. Convenient location and easy access to Interstate as well.

Owner Response, 10 Avril 2016

Dear Jan292 Thank you for coming back to us time and again. We will continue to work hard to earn your loyalty. When I'm travelling, its a pleasure seeing familiar faces and be greeted with a smile. We like to add that experience here at the BEST WESTERN PLUS Slidell Inn, also. We can't wait to take care of you on your return. Warmest Regards, Lauren Gibson Director of Sales

"great stay at the best western slidell inn"
Porter D, 10 Avril 2016

great brekfest awsome beds the wifi runs fast nice mordern funture staff was very personable especially kristin who went above and beyound her call of duty to make my stay was as great as expected also has a nice varitey of channels on their nice flat screen tvs also refreshing to know that all the rooms have refridgerators and microwaves in them

Owner Response, 10 Avril 2016

Dear Porter D, Thank you for taking the time to give us such a wonderful review. Our staff take a lot of pride in our hotel, and everyone works very hard to ensure all of our guests enjoy their stay. We look forward to being able to take care of you on you next visit. Warmest Regards, Lauren Gibson Director of Sales

"Not a good stay."
Jan R, 06 Avril 2016

The staff were good but that was all. No bath mat or hair dryer the first night. Breakfast was inedible except for the cereal and the layout was not good. It was hard to find bowls, Etc. We were only given two towels each day. I have never been to any hotel that did not leave more than two towels. Half of the entrnceway was painted yesterday amd then water was dumped on the entranceway today. Painted surfaces become very slick when wet. Could this not have been done some other time than the main check out time. The towels were subpar for a hotel 6 as was the toilet paper. I a, aware that this is not a 5 star location but for the price one certainly expects more than this. And to top it off the elevator quit work last night. I know that they had not control of this but it was definitely the last straw. I am mobility compromised so walking up or down stairs is difficult..

"New Orleans Trip"
Lena Z, 05 Avril 2016

Great place to stay . The rooms were wonderful, clean and roomy. Special thanks to Kristin and Toni who answered all our questions and helped us book a room in Biloxi for the rest of our trip. The rest of the staff were very friendly.

Owner Response, 05 Avril 2016

Dear Lena Z, Thank you so much for taking the time review our hotel. I'm glad our staff were able to make you feel welcome. We really appreciate you staying with us and hope to see you on you return trip. Warmest Regards, Lauren Gibson Director of Sales

"Great One Night Stay"
Kenneth W, 04 Avril 2016

One night stay for travel softball team. Got a good group room rate for the team. Staff was very helpful and polite. Room was clean and orderly. Good hot breakfast options. Close to restaurant options. Would stay here again.

Owner Response, 04 Avril 2016

Dear Kenneth W, Thank you for leaving us a review. We're so glad we were able to take care of your needs. Our location is very convenient with many dining options for large groups, with in walking distance. We hope to take care of your group on your next visit to our area. Warmest Regards, Lauren Gibson Director of Sales

"Southern Hospitality"
rhondam480, 28 Mars 2016

The staff is very helpful and friendly, they gave us some tips on which restaurants to try and things to do in the area. The hotel looks modern and trendy. There is a lot to do from food to shopping. Great place to stay, we stayed on our way into New Orleans.

Owner Response, 28 Mars 2016

Hello rhondham480, Thanks so much for taking the time and sharing your experience at our hotel, in a review. We are so happy that we were able to make your stay enjoyable. I'd like to say you really hit the nail on the head when you said how conveniently our hotel is located near New Orleans. Our guest park for free, have great restaurants to choose from, without having to drive, some of them even serve drinks, if guests want to let loose and relax. We have a brand new mall on I-10 west in Slidell, with a whole host of brand name stores. And when its time to leave, our 3 interstates help you make a speedy exit, without all the traffic of the city. We hope you will come stay and sample our hospitality again. Thank you. Martin Patel G.M.

"great stay"
Phoebe L, 27 Mars 2016

Our entire ball team stayed here. Great hotel, clean comfy rooms,friendly staff and easy interstate access. Breakfast not so good,eggs like rubber and grits like water... waffles were good :) Would definetely stay here again.

Owner Response, 27 Mars 2016

Hello Phoebe L, We hope your ball team hit it out of the park, on your recent stay. We'd like to thank you for your review and comments. Our free hot buffet breakfast is our guest number one valued item and so we are very serious in keeping it fresh and appealing. We wanted to let you know that we have listened and heard you comments about our breakfast and well will continue to evolve to make it better for you and all of our guests. I'm pleased to hear that your stay was comfortable and enjoyable. We look forward to you coming back and your team dominating once again. Martin Patel, General Manager

"Horrible Breakfast"
Sandra D, 24 Mars 2016

I stayed at this hotel for work. Because, I am a rewards member I had a letter waiting for me on the bed when I checked in and a small goody bag that contained a bottle of water and a piece of fruit. This hotel offered a great stay but if you are wanting a hotel with a breakfast, this is not the one. I didn't have any other issues with the stay.

Owner Response, 24 Mars 2016

Dear Sandra D, Thank you for your review and feedback. We are sorry that we failed to meet your satisfaction in breakfast. Here at Best Western Plus in Slidell, we try our best to keep our free hot breakfast fresh, with new items daily, and our staff take a lot of pride in the work they do. We would love to learn how we could better take care of you, if you would give us another try. Please call me at 985-781-5655 or email me at [email protected]. We are always looking for ways to improve our guests stay. Thank you Martin Patel G.M.

"Nice place to stay."
Gerald S, 18 Mars 2016

I had a very good stay here. The prices are much less than in New Orleans and only about 30 minutes from New Orleans. the staff of Lauren, toni, Dennis and another woman were excellent with arrival and checking out. I will stay here again.

"Close to New Orleans"
Ed_and_Sue819, 16 Mars 2016

The facilities are satisfactory. Rooms may require some updating but everything was clean and fresh. We stayed in Slidell so that we could have a short drive to New Orleans. Staff was extremely friendly and helpful. A lady at the desk gave us a map marked up with directions to New Orleans French Quarter including places to park and places of interest. Traffic getting into and out was a little tricky and time consuming, like 5 minutes. Breakfast was good.

"Best Western"
Brandie O, 15 Mars 2016

We checked in very late and the attendant was very helpful. Other than putting the wrong street address (which he had my license in his hand, so I'm not sure what happened) he was very professional. He did offer us the reward program to save some money, so that was nice! Breakfast was good and checkout was easy. We'll stay here again if we find ourselves in this area.

"What a great stay!"
jamesrF3713TO, 11 Mars 2016

We really enjoyed this hotel. A very pleasant staff both during check-in and check-out. Made sure to grant our request for a ground floor room. The breakfast choices were outstanding, much better than other hotels that we have stayed in recently. Thank you to all the staff

"Vacation in New Orleans"
Larry C, 08 Mars 2016

We choose to stay here and travel into New Orleans . We waited till after rush hour then drove into town . Good breakfast, clean well equipped rooms. Good experience. We would done the same again. Good restaurant's near by as well.

"Excellent, Quiet and Clean"
Michelle C, 07 Mars 2016

Great Stay at the Best Western Plus in Slidell LA. My husband and I needed a place to stay as we were traveling to San Antonio for our son's graduation from boot camp. Slidell was the half-way point and we saw the Harley Davidson shop, so the Best Western was next door and we booked. It was nice and clean and quiet. Very comfortable too.

"Best Western Plus in Slidell is Outstanding!"
Dianne M, 04 Mars 2016

What a great place to stay! Clean, comfortable, large rooms...free breakfast & wifi in the rooms! All that for a very reasonable rate even though we did not make reservations in advance! Toni and Kristin at the front desk were so friendly and helpful! We highly recommend this property!

"Best Service Ever "
ceria k, 28 Février 2016

Checking in was a breeze and Kristin,Toni,and Dennis were very friendly and helpful.I would definitely stay here again.Their room was clean and very presentable. I would recommend going here to anyone.Only stayed for 2 night but it was a very enjoyable 2 nights

"Best customer Service "
golflover26, 14 Février 2016

I have to highlight the customer Service at this hotel. I booked through Expedia and seems I pressed the wrong key, and they called me, from the front desk, to let me know that I had requested a smoking room and that it might be an error. And it was. Then, at check in I told Toni at the front desk, that I might leave a day earlier and she was very kind to let me know how to call Expedia for the change. The hotel looks brand new, the location was excellent. I don't have anything to complain about. The perfect choice. Very friendly staff. And it was nice to arrive to such a quiet, comfortable and clean room after having spent almost twelve hours at the French Quarter, about 25-30 miles away. And Slidell is a nice hospitable town. Southern hospitality at its best.

"Best Western Plus Review"
Harold B, 10 Février 2016

The free breakfasts were good! Great customer service and the parking was available and convenient to the elevator. The lobby environment was cleaned. The MOD were very helpful with given local event and others.

"Great Place to Stay"
Roxanne G, 04 Février 2016

This hotel was very convenient to get too. There were a number of excellent restaurants close to the hotel. The staff was very friendly and helpful, the bed was very comfortable, the hot breakfast was very good, and most of all the room was very quiet for an excellent night's sleep. We will stay here again.

"Great location"
Courtney C, 01 Février 2016

Great location with access to a lot of different things to do and places to eat. Friendly/helpful staff. Very clean room and comfortable bed. Felt very safe since the only way to get to the rooms was through the lobby. Would definitely stay at this location again.

"Great location. 35 minutes from downtown New Orleans"
smorris100, 22 Janvier 2016

We spent a week at this hotel The lobby is small, but the staff were very friendly. The complementary breakfast was really good. It was too cold for us to use the outdoor pool, but is looked nice. It was small. The room was clean, neat, and the bed was very comfortable. I plan to stay there again in February when we travel south again.

"Three days' visit"
lews618, 21 Janvier 2016

I spent three nights at the Best Western in Slidell, while working at a job site closer to New Orleans. Workers at the job site recommended my staying in Slidell. My visit was very comfortable and enjoyable. i checked in Sunday evening. I was helped by Toni(?) and she made it very easy and enjoyable. On Wednesday afternoon, my supervisors at the job site decided we had accomplished the things we had set out to do on this trip and suggested I didn't need to stay any longer. Tina helped with my sudden need to checkout. Tina was very understanding and made it a very easy process. My thanks and compliments to both of these ladies. Lew Stivers

"FOOD"
Nanette F, 11 Janvier 2016

Breakfast at this location was not very good. Supposed to be served from 7 am - 10 am. 1st day not there until around 8:30am. Was not hot. 2nd day food was there by 7:00 am but still the same lukewarm temperature. Biscuits were cold.

Owner Response, 11 Janvier 2016

Thank you for taking the time to write a review about your recent stay. On behalf of our staff, I would like to apologize for failing to meet your expectations. We have taken the proper measure to assure this will not happen again. Your satisfaction if important to us and will do our best to ensure we offer an exceptional experience on your next stay.

"Worth the Effort"
Patrick M, 11 Janvier 2016

It is hard to find the entrance to this hotel since another hotel built around it and between it and the main road, but it is worth the effort. Many Best Westerns have seen their better days but this one is modern, well designed, and perfect for us. We needed a place to stay before sailing on a cruise out of New Orleans. This was perfect.

"Very nice and comfortable"
pullitman, 10 Janvier 2016

Everything was excellent except the breakfast items which could have been improved and not up to par at the other BW Plus' we stay at. Overall def would recommend it to anyone traveling in the Slidell,New Orleans area. Very quiet.

"Pleasant Surprise"
James C, 04 Janvier 2016

Stayed one night at the Best Western in Slidell, Louisiana. The accommodations were excellent especially given the price point. The room was very clean and the bed (including the pillows) was exceptionally comfortable. The complimentary breakfast was delicious and freshly cooked. I have stayed in many high end hotels costing three to four times the rate here and some have not acquired the level of excellence I encountered here.

"Nice and quiet"
Parveen R, 04 Janvier 2016

We checked-in Best western Plus (Slidell) on new year's day mainly because it was priced lower than other New Orleans hotels, and the fact that this location was on;y 15 min drive to the 'Cajun encounters' swamp tour we had booked earlier. However, after staying here, we realized the hotel is nice, not so far from New Orleans (NO), only 45 min, also it gave us a chance to drive over the Ponchartrain bridge (the largest one of its kind in the world) to reach NO. Overall great experience and recommended for anyone considering the swamp tour or bridge drive...

"Great Location"
Betty H, 22 Décembre 2015

My husband and I enjoyed our stay. Great location for visiting family and shopping. The staff are very friendly and they serve a "hot" breakfast. The location is also close to New Orleans and a short drive to visit family and friends in Hammond.

"Convenient location. Good rooms and fresh, free breakfast."
MunichFan, 12 Décembre 2015

Our rooms were comfortable, clean and nice, with fridge, microwave, coffeemaker, hairdryer. Staff was courteous and helpful. Best free hotel breakfast. Close to the interstate and lots of shopping. Kind of hotel where you won't mind staying more than just a night.

"Great stay"
Deja E, 06 Décembre 2015

We stayed here while passing through Louisiana. The room was clean, comfortable, and quiet. The staff was friendly and helpful. It was close to the restaurants and not far off of our route. We Thanks so much for a great stay and pleasant staff!

"Good for overnight stay."
jamesfD6063ZJ, 04 Décembre 2015

Hotel was clean(rooms and lobby area) and service was excellent. Breakfast offerings didn't fit my diet but other people seem to be enjoying it. Would recommend to family and friends for overnight stay.

"Great Place"
Richard L, 29 Novembre 2015

OMG! We enjoyed ourselves so much!! The TEAM at Best Western made our trip so enjoyable!! They were professional, knowledgeable and personable! I wish every Hotel had a team as wonderful as this one! They treated us like family which meant a lot to me and my family. I would certainly recommend this place to anyone.

"We Like Best Western"
James S, 19 Novembre 2015

Best Westerns are ubiquitous, prices seem relatively reasonable and service is excellent. We are happy customers. The hotel business is very competitive and Best Western is good value; based on our stays at six different Best Westerns in one month, we think the company is a winner.

"Slidell, Louisiana Best Western"
Anne H, 12 Novembre 2015

The staff was friendly and helpful. I phoned to find directions from the interstate to the hotel and the instructions were accurate and easy to follow. The room was clean, the bed comfortable, the internet fast. The hot breakfast was palatable.

"VERY DISAPPOINTED"
Judi D, 02 Novembre 2015

I travel to this location at least once a month. This trip I was very disappointed with the Best Western quality. I called the front desk to report the air conditioner was not working and was told someone would be up shortly. More than an hour later I had to call again, at which point the man at the front desk came to check out the air, not maintenance. He looked at it and said it was working fine and that because it was raining and the air comes from outside it was going to take about three hours to cool off. I'm not an A/C specialist or a dummy. The air was cold as I had it on 60 degrees, but it was not blowing high even though it was set on high. It finally cooled off the NEXT MORNING when I was leaving to check out but even then was not a comfortable temp to sleep in. It was a miserable night. I wasn't offered another room or anything, just told I had to wait it out.

"#loveBWPlus@slidell"
Kara H, 23 Octobre 2015

The check-in clerk was supreme. The Winngate clerk was rude and patronizing(not sincere, phony kindness)I left the Winngate and hurried to Best Western Plus@Slidell La. Best choice I made in hotel selection ever!!! Never pay for rude service....take your $$$ where professionals value the person and the $$$. LOVE BEST WESTERN -SLIDELL LA.

"Overall, Pretty good"
Joel K, 20 Octobre 2015

We stopped in on a Saturday evening and were blessed to find a room. The staff at the front desk was very nice and assisted with any and all questions. The room was very clean, including the bathroom. The bed was quite comfortable and we slept quite well. We left early the next morning before the breakfast items and coffee came out, so I don't know the quality of it. The only "complaint" I guess I would have is the television and programming. Didn't seem HD, no guide, and the channels were quite strange.

"Lovely stay"
Carrie S, 19 Octobre 2015

The only place we stay when visiting . The price is great the breakfast is great and the housekeepers do a wonderful job the entire building is spotless . I must not forget the front desk staff is super nice and greets you every time .

"Work trip with a feel at home hotel"
LizzyTK, 14 Octobre 2015

I spent a week in this hotel due to work. The girls at the front desk were amazing! Super nice and welcoming. The hotel has a washer and two driers which came in very handy since my stay was extended and I ran out of clean clothes. The rooms were nice, clean and quiet. Breakfast could be a bit better, but it was not bad either. Toast, yogurt, banana and apples as well as biscuit and gravy, grits and a few pastries. The location is nice as well, with many options of restaurants and fast food within walking distance, and also major shopping as well. Would definitely stay there again if go back.

"Great Stay"
Wendy B, 12 Octobre 2015

Hotel was clean and very quiet. The front desk was very nice and helpful. Changed rooms for us because ours was not ready when we got there. They took care of us without a second thought. Near several food places and the interstate.

"Enjoyed returning to Slidell"
David P, 01 Octobre 2015

I have stayed at this hotel before and upon returning recalled it was always a good stay. Hotel staff were very helpful and friendly. Breakfast area clean and had good presentation. My room was on the first floor and still seemed very quiet. It would be good to have at least 1 towel and washcloth in the bathroom/shower area for those that forget to grab one. I'll be sure to return when visiting New Orleans.

"Musty smelling room"
Travel30066, 30 Septembre 2015

There was nothing particularly horrible about this place. It had the look and feel of a lot of hotels I've stayed in, but when we walked in the door I was almost knocked over by a musty, moldy smell. After being in the room for 30 minutes or so, I no longer noticed it. We assumed it was from humidity in Louisiana (I hope). The walls were fairly thin. We fell asleep to the sound of children screaming down the hall and woke up listening to a guy talking in the room next door. Breakfast was all carbs except for some scrambled eggs. Since we were just there to sleep for 8 hours, it was fine.

"Delightful!"
Leland W, 30 Septembre 2015

I'm picky about hotel rooms, I would be the first to admit it. We were completely satisfied with the Best Western Plus in Slidell, LA and would definitely recommend this hotel to anyone. The rooms were very clean and the beds were sooo very comfortable! The breakfast was good. The staff saw to it that the breakfast foods were well stocked. The kids and grand kids enjoyed the swimming pool however while it wasn't bad, the swimming pool water was a little colder than we like it. Overall it was a great experience and we will look for Best Western Plus hotels from now on in our travels.

"Best Western Plus Slidell"
Leticia S, 24 Septembre 2015

Staff didn't convey an attitude of wanting or caring to help. We were very disappointed with the last few stays and will not stay at another Best Western ever if not for some time. We will instead switch to the Hilton Honors Program.

"Wedding Party"
Alice v, 12 Septembre 2015

The concierge was wonderful and helpful. All the staff was very friendly. I enjoyed my two days here. And I would stay here again. If you want to visit different sites, the desk help will give you plenty of directions and choices. They are great with out of towners.

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Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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