Best Western Plus Hotel Miami-Doral/Dolphin Mall,  Miami

4.0/5  - based on 1213 guest reviews.
3875 NW 107th Avenue, 33178-4292, Miami, United States - See map
+1 305 463 7195 +1 305 463 7154

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> Room 1

1 adult

 

Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Enjoy this Miami, Florida hotel offering comfortable and affordable accommodations close to NASCAR® Ford Championships, Miami International Boat Show and the Doral Open Golf Tournament. The Best Western Plus® Miami-Doral/Dolphin Mall has it all. Guests staying at this hotel will receive excellent customer service and find top notch amenities for an affordable price. Each well-appointed guest room comes equipped with cable satellite television with HBO®, and free wireless high-speed Internet access. Business rooms cater to the corporate traveler featuring well-lit oversized desk and complimentary daily newspaper. To ensure a great start to the day, guests are served a complimentary hot breakfast buffet every morning. For added comfort, the Best Western Plus® Miami-Doral/Dolphin Mall features an outdoor swimming pool and fully equipped exercise facility. Guests traveling on business will also appreciate the variety of business services available on property including a business center and meeting space accommodating up to 80 people. The Best Western Plus® Miami-Doral/Dolphin Mall is convenient to all the places travelers want to go while visiting the Miami area. Explore the rich culture of nearby downtown South Beach, experience great entertainment and gaming at Seminole Hard Rock Hotel and Casino or spend the day viewing spectacular boats at the Miami International Boat Show. Nearby Hellman Worldwide Logistics and Supreme International World Headquarters makes conducting business from the Best Western Plus® Miami-Doral/Dolphin Mall easy and convenience. The hospitable staff at the Best Western Plus® Miami-Doral/Dolphin Mall is ready to ensure a great stay in Miami, Florida. Make a reservation today and save! Enjoy your stay.

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Room 1

Guest reviews


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based on 1215 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
347
Verygood
 
525
Medium
 
206
Poor
 
79
Horrible
 
58
Business Business 132
Couples Couples 358
Family Family 488
Friends getaway Friends getaway 101
Solo travel Solo travel 67
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Miami-Doral/Dolphin Mall,Miami
  • 5
    « good »

    When we arrived at the airport,we called the hotel and they sent us a shuttle-bus to take us there as a compliment. The breakfast was amazing with a variety of meals. The room was wide and clean. The trip with the shuttle-bus to Dolphin Mall was amazing. If you are going on a cruise, we highly recommend Uber!If you have an option to choose a room,we recommend you to get one from the front part of the hotel, because on the back side there is a business building and it is quite noisy.

    1
    « Not impressed! »

    Don't stay on the 2nd floor,I literally could not breath due to damp smell.Make sure to check underneath of sofa-cum-bed as its filthy!A couple of front desk staff are not friendly.An average breakfast but you get a nice feeling in the lobby.Location of the property is good.

    5
    « Best Place To Stay!!! »

    Best we have stayed in a while. Our experience was the best we have ever had. The quality and staff were amazing. The room and cleanliness was superb beyond any we have ever had. The free breakfast offered a wide selection of choices.

    4
    « Great Stay at Best Western Miami/ Doral »

    Excellent hotel for my recent Miami shopping trip! I love the shuttle service to and from the airport and the regularly scheduled Dolphin Mall. I returned each night to hot coffee in the lobby and a very clean room and comfortable bed. I have used this hotel several times and it never disappoints!

    5
    « Pre cruise stay »

    Great place for a great price, great location, will definitely return..... requiring 200 characters for a review is absolutely ridiculous and a big turn off for those taking time to respond to surveys.

    5
    « The Best of Best Western »

    Romana was the best staff i encountered at any hotel I've ever gone too was amazing friendly person, if it wasn't for her i would of never known about all the good things in breakfast you guys had & i almost left without my 50$ deposit she caught me right when i was leaving definitely completed my trip & made me feel right at home will be coming right back ASAP!

    5
    « Nice »

    Traveled down to Miami to visit friends and family. We had a great stay. At check-in their computer systems were down but even though they had those issues check-in was quick and easy. The room was really nice. The bed was a little harder then what I'm use to but I still slept soundly. Breakfast was great!! We had a wonderful stay. We will definitely be coming back here on the next visit.

    5
    « Excellent hotel »

    Excellent localization and amenities, friendly staff, amazing breakfast including fruits and natural juices, spacious room, wifi and parking free. Variety of restaurants around the hotel, close of the mall. Definitely recommend!!!

    4
    « Family stay. »

    Great hotel, a little slow but helpful, The room was small for the family but was very clean , Beds was soft, They have a great breakfast, Free parking, Free internet, good value for the price. Close to Dolphin Mall And International Mall. Will stay there again.

    5
    « Stay at Best Western Plus »

    During my stay I did not encounter any problems. Hotel Staff friendly, Shuttle run on times specified. Breakfast was good, variety to choose from. WIFI great. My only issue was the carpet in the room which maybe should be shampoo or replaced.

  • 5
    « Affordable, Clean and Comfy »

    I really enjoyed staying Best Western. It was comfortable, the workers were friendly and the atmosphere was welcoming. Loved the decor. I also liked the fact that the hotel provided a shuttle to the mall and also to the airport. The shuttle was always ontime and the drivers were always helpful.

    5
    « Excellent value we stayed there at the beginning and at the end of my trip- two separate nights »

    Wife and family loved it. They have a complimentary breakfast that will save you $$$, especially if you are feeding a family of four. Convenient location to the airport (20 minutes) in a nice location. The place is new and clean and the front desk staff is friendly and helpful. Highly recommended.

    5
    « Great find! »

    We stayed for a couple of nights prior to our cruise and had a wonderful experience. We were greeted by Stephanie & Pablo promptly and they were super friendly and helpful. Our rooms were clean and comfortable. Close to restaurants and convenience store (walking distance). Very nice breakfast included. Newer property, great value! Easy access to Miami by Uber/Lyft. Definitely recommend!

    1
    « Bad Experience »

    In regards to the above title, this hotel is definitely not as advertised, it is in poor condition on the inside, the exterior looks are deceiving. This is definitely not a new hotel. The first room we were given did not have curtains, just a pull down blind and not one picture on the wall. It was devoid of any decor. The second room, was not a lot better, but did have curtains with a blackout blind and a few pictures on the wall, the carpet was badly stained in several areas.The bathroom had a door stop drilled into the tile in front of the tub, where one could have easily stepped on it exiting the shower. The bedding was clean and we do believe the cleaning staff did a good job considering what they had to work with. The pool area, while clean on the interlock surrounding the pool had cigarette butts and beer caps strewn in the grass. The pool chairs were in decent shape. All of this, while not acceptable, we could have tried to overlook, for a short stay of two nights. What is most disturbing, is the lack of security at this hotel. The pool gate to the parking lot was left open, not locked. The door to the hotel from the pool did have a lock which required a room key but was apparently broke as no key was needed, therefore making security from the pool area non existent. On our second night we received a knock on the door from a stranger, when I questioned him without opening the door, he left. A short time later, the front desk called asking if we had a third person in the room. The phone actually rang twice, the first time there was no one on the line. When we stressed that there was no one else other than us, they said they were looking after the situation. After several minutes and some thought we called back for more information and were told the situation had been taken care of, that the police had been called and all was good. No further details were given. In addition, the windows in this hotel open FULLY, in more than 40 years of travel I have never seen this, in this case it was to our benefit that we were on the 3rd floor. We as a senior couple did not sleep that night. We felt very vulnerable to the point of barricading our door with our luggage and chairs. We expressed our concerns again the next morning and no further information was given, that all was good. We feel we were not taken seriously. Had the hotel shared the full story with us, it would have been much easier to sleep that night. Pablo, at the front desk in the morning did his best to settle our nerves, without giving us any further information, but his effort was appreciated. Upon taking our concerns to the hotel and to Best Western customer service, we have been told that at no time did they see anyone at our door. We find this contradicting, as the front desk called to INQUIRE about a possible intruder at our door. The manager has responded with the same blurb that he puts on trip advisor when there is a complaint regarding his hotel. He did not address the specific concerns of safety. He would not return my calls. Best Western customer service called the hotel directly to no avail. I really feel that this hotel does not live up to its guarantee of a comfortable stay. Again, we really feel we should have been reimbursed for the last night of our stay as requested in our original correspondence. Best western customer service apparently has no sway on this situation which is disturbing to say the least. We have delayed putting this review on trip advisor as we had hoped this could be reconciled in a professional manner.

    4
    « Good transit hotel »

    We booked this hotel for 2 nights as a transit stop after we landed at Miami on route to Miami port to join a cruise ship. The hotel ticked most of our boxes, our room was spacious and adequate with everything we needed, breakfast was basic but nice, tea and coffee available all day and there is a nice pool area. There is no bar but there are a few nice places to eat and drink nearby and the owners advised us we could buy drinks from the local garage and drink them around the pool if we wished, we found a nice Italian restaurant Divieto less than 5 minutes walk away which was excellent.

    5
    « Vacation »

    We were on our way to Miami for a cruise and had driven 12 hrs that day and 12hrs the previous day and were so tired when we arrived and they made it fast and friendly so we could get some much needed rest for our cruise the next day

    5
    « all what I asked for »

    It was for a one-night stop for weary travelers. We found a spacious room that fitted us 5 comfortably. The room was spotless. The bathroom had all the necessities and was comfortable. There was a bowl of fresh fruit waiting for us. We slept soundly as the room was very, very quiet despite the hotel having a busy night and full to capacity. Breakfast in the morning was simple but satisfying. The front desk personnel and the service people bent over backwards to satisfy our requests. Particular mentions goes to Pablo and Karyna in the front desk for their attentiveness and willingness to give best service.

    5
    « Great hotel, great location! »

    Stayed at the hotel for two nights. Our son had a medical school interview at FIU. The hotel is located approximately 10 minutes from the campus and 15 from the Dolphin Mall. Our room was very clean and comfortable. The staff was friendly and helpful. Enjoyed the free breakfast. Will definitely be back!

    4
    « Quite, Comfortable, Convenient for the airport »

    We booked this hotel for an overnight stay before a morning flight from Miami International Airport. It also appeared to be convenient for any last minute shopping at Dolphin Mall. It turned out to be a little further away from the Mall than I thought, but as we had a rental car that wasn't a problem. On check-in we were upgraded to a "suite". The room was spacious and clean and we found the bed very comfortable. The room was quiet. On check-in we were handed a "one appetiser free" voucher for a nearby restaurant (a few minutes away on foot). Having had a quick look around the area we opted to eat at the Caffe Toraldo instead - informal, reasonably priced and what turned out to be an excellent meal. In the morning the breakfast was fine, but I didn't like the cheap plastic cutlery that was provided to eat it with. When we checked out it was just a matter of turning right onto NW 41st street and following it along to the car rental return.

    4
    « Memorial weekend »

    Nice budget friendly hotel, nice breakfast served and very central to go to the dolphin mall, we stayed here for the memorial weekend and everything was top, nice staff. what was outstanding was the bed very comfortable. we recommend to friends and family for sure.

  • 3
    « decent + »

    comfortable room and bed. some wear and tear on furniture , but nothing serious. Staff very good . Pretty decent breakfast which changed somewhat one day to the next. Also used that area in the evening for some delivered food and wine and visiting with friends and staff was very accommodating. Had a late night flight on arrival , shuttle wasn't running , so ended up with a 30 dollar + taxi ride. Should have Uberred. Wouldn't hesitate to stay again, but would also consider other places

    4
    « GOOD BUSINESS HOTEL WITH ISSUES »

    This hotel was selected because of its proximity to clients. The hotel is surrounded by a number of other hotels. restaurants and service stations. It is approximately 1/2 hour from Miami International Airport. There is ample parking and the exterior is very well kept. The front desk staff, with one exception, were quire helpful and friendly. The room was large, well appointed and clean. The bed was comfortable and the room was quiet. It had ample power outlets There were a few issues. Internet was very poor one of the three nights I stayed there. It has only a single elevator, so wait times could be quite long. The breakfast room was too small in relation to the number of guests, and they provided overflow seating that I was not aware of until the last day. For some reason, the temperature for the room was set by housekeeping in both my room and my associates at 61 degrees after they cleaned the rooms. I do not know why they would set it that low. Overall, I would stay here again, but there are a number of what appear to be good business hotels in the immediate vicinity of this hotel to choose from.

    3
    « Pity about the shuttle for an airport hotel »

    We booked this hotel on the basis of the advertised free airport shuttle and a reasonable cost compared to other hotels nearer the airport. Even checked by e mail times of shuttles and was told that in the evening they were hourly. We phoned after a long transatlantic flight and called at about 8.15 pm. We were told we would have to wait until 10 pm since the shuttle would be going off to the shopping mall at 9 pm instead of the airport. Hardly going to wait for that after about 20 hours travelling so ended up getting Uber for about $20. Nobody at hotel seemed very concerned since presumably it happens all the time despite it also being advertised on the WiFi code card they give you. Hotel and breakfast not bad overall but few would stay there unless it is advertised as an airport hotel with a shuttle. Probably better to spend a bit more and stay nearer the airport since the BW is not exactly cheap.

    1
    « Non-functioning kitchenette »

    The burners on the stove would not warm up very quickly. In fact I doubted whether they would warm up at all. Dinner took an hour to warm up. The freezer/refrigerator would not stay in place and was pulled forward with each opening of the door. The freezer portion of the refrigerator was super small. It did not hold all that we brought and some of our groceries melted. The bottom shelf of the refrigerator was broken. The toilet barely flushed. The room was dark and cramped. The bed was worn out and I kept hearing sounds all night. The room provided a truly exasperating experience.

    4
    « good experience »

    The room was large, the bathroom was small. Bed was comfortable, and service was nice enough. Nothing stellar about the place, but no complaints, either. It was neither new nor old. The room was clean. The elevator went down one morning, but it was working by the afternoon.

    5
    « It was AMAZING! »

    Everything was perfect. The staff was great. The service was excellent. The room was extremely nice. The hotel was well kept. Will come back here next trip. By far one of the best hotels I've stayed in.

    4
    « Good option with nice service »

    This is a good option to stay near the airport and some other interest places. The service is fine and the room is confortable an clean. The breakfast is timely served but starts at 7:00 am so if you want to take the first shuttle to the airport yo will not have breakfast

    4
    « The best part was the breakfast! »

    I stayed here for one night. It's a good place to stay if you have a flight the next day but if you want to stay longer and enjoy the South Beach or downtown area I really recommend staying nearer the tourist attractions as the traffic in Miami is absolutely terrible! I had a King Suite and the room was extremely large - almost comically so. It was probably the size of my apartment at home, so if you like spacious rooms, this is the place to stay! When I opened the door to the bathroom I was very surprised to see a Dole fruit cup on the floor! There was also a bit of trash still in the garbage bin. I have never ever found previous guests' garbage in a hotel room before, so the cleaning staff here need to be more thorough and check the room carefully for any leftover trash. I really enjoyed the breakfast. The eggs and bacon were delicious and perfectly cooked and there were plenty of pastries to choose from. The waffle machine was a big hit with guests! The juices were good too.

    5
    « Great place for families »

    This hotel is lovely. It is clean and convenient and the staff are incredible. The staff are the best asset! Well done Team. We've been staying here for years. Years of great leadership from the GM Manager Luis Ballon.

    2
    « Ok hotel, not so great rooms. »

    The hotel is in a decent location. Breakfast was ok. Staff was very polite. Rooms are old and smell of smoke. The AC is too close to the bed to be comfortable for use. The hallway smelled of marijuana.

  • 1
    « Bad Experience »

    I slipped and fell in the bathtub. There is no grab bar and the bottom of the tub is slippery. Fortunately I was not hurt. Since I was very concerned about myself and others after me, I went to the front desk. There was total lack of response. All I got was a blank look. Since I was visiting family for Christmas, I chose not to take time to go further. They have a problem at this hotel, and I recommend never staying there. Maintenance is also lacking. The faucet was hard to turn at the sink and the entry door also was hard to open at times. Generally the decor is drab and out of date.

    4
    « Great place to stay relaxed »

    Great neighborhood, complimentary breakfast and airport shuttle and shuttle to dolphin mall. good business center in the lobby, which is convenient and free of charge. Great for family vacation. every one is friendly and know what they expected to know.

    4
    « Nice Hotel in a Nice Area »

    No complaints at this property. Staff was wonderful and the room meet, or exceeded, my expectations. I had a King Suite and the room was large with a comfortable sofa and a nice working desk with comfortable chair. Breakfast had many choices including different entrees each day. Will definitely stay at this property again.

    3
    « Good choice »

    Hotel is super clean, polite staff, easy access and helpful services within the area (restaurants, nail spa, gym) in a walking distance range. Advice: if you intend to have deliveries droped at the hotel, please make sure to validate that with front desk.

    5
    « Great stay »

    We stayed here for 1 night before a cruise and had a great experience! The staff was friendly, the rooms were clean, parking was easy, and breakfast was good. We'd stay here again. Only complaint is I wish there were more sweet foods for breakfast. Thanks for a great stay!!

    5
    « Hotel stay »

    Very enjoyable, great breakfast, very professional staff. Hotel is very easy to find and we had a very enjoyable stay. I would recommend this to my friends and family. Appears to be in a very safe area with apparent security. It would be even better if it were pet friendly.

    3
    « Environmentally unfriendly! »

    Hotel is ok, rooms spacious and clean, staff friendly. Pool looks nice although we didn't use it. Location good for shopping mall but not much else. However, breakfast is a buffet served with plastic plates and cutlery. All the waste, including food and plastics, just goes in to rubbish bags with no sorting or apparent recycling! I emailed to ask for their recycling policy and after 2 weeks and then chasing them they responded that someone called me to explain? but as they didn't have a phone number for me that was quite an achievement! Customer Service response is efficient but with no attention to what I've actually asked or said. Won't use them again unless they get green credentials.

    2
    « No service at breakfast »

    Hotel is on Dolphin Mall convenient for airport. Stayed 1 night. Room was fine, comfortable bed. Breakfast was buffet style but only disposable plates and plastic cutlery with a waste bin. No service at all.We have never experienced this before and do not wish to again. There was no bar or cafe/restaurant and it certainly wasn't cheap!

    5
    « Sometimes you get more than you pay for! »

    We recently stayed at the BW Plus Miami-Doral because we had a Miami airport flight the next day after finishing a Carnival cruise. We realized it was pretty far from the airport but were pleasantly surprised with the hotel! The hotel was nice & clean but it was the staff that really impressed us! They were wonderful. Our room was spacious and comfortable. The hotel has a shuttle to the airport AND a shuttle to the nearby outlet mall. The breakfast in the morning was great! They included little extras like apple, strawberry & blueberry toppings with whip cream for the waffles. They also had cream cheese & peanut butter for toast. We would definitely recommend this hotel if you're in the Miami/Dorsal area!

    4
    « 2 night stay »

    Check in very quick. Room excellent, included a fridge, microwave, coffee maker, iron and ironing board. Bathroom had shampoo and body wash supplied. Courtesy mini bus to Airport and Dolphin Mall. Good breakfast provided, tea and coffee supplied all day. Lovely small pool area, but no towels supplied. Staff very friendly and knowledgeable of the local area, and best places to go. Miami Connections assist the hotel with a taxi service. Jose and his wife are excellent and very reliable to use for all travel requirements. Would definitely stay here again when in Miami.

  • 4
    « Great Stay »

    was traveling on a busy weekend just before holiday & found this hotel to be Affordable, with a good breakfast, and nice staff. the rooms were everything expected and clean. I would stay here again as the location is good

    4
    « Great Stay »

    Stayed here for Thanksgiving weekend and the staff was very friendly. When I arrived I got a free upgrade. The breakfast was good and the rooms were clean. The airport and mall shuttles were very convenient.

    5
    « Miami »

    Friendly helpful staff clean hotel very comfortable bed internet great bus to and from airport and the malls which was great for us as we where there for some Black Friday shopping would definitely stay again.

    4
    « Good stay. »

    Had good stay here. Enjoy the free breakfast it has many good options and you get to make your own waffle. The only problem I had is when you turn on the bathroom light the vent system make really loud noise other wise the room was clean and very comfortable bed and pillows. Would definitely recommend this hotel.

    3
    « Poor breakfast »

    Should cater more for people who are vegetarian.I don't really eat much meat,should have more fruits to choose from.Would appreciate more labeling on the food choices.I usually get up early,I think breakfast should start at 6:30 instead of 7:00am.The gym is to small,equipment is old and outdated.Computer room needs working computers,please.

    3
    « Their shuttle needs improvement »

    This hotel shuttle service definitely needs vast improvement. Also my advice and recommendation for transport if you do not have a rented car, is to use UBER taxi service as they are very reasonable and extremely punctual. The regular taxis are way to expensive.

    4
    « Good experience »

    Arrived here first two nights off flight from Ireland with hire car. Found it easy in torrential tropical downpour. Manny checked us in. Room was clean spacious and a comfy bed. Good air con and wifi. Breakfast was a bit limited but something for most tastes. Efficient and friendly staff at breakfast buffet and reception.

    5
    « Great »

    Everything great, certainly would be back. Very good breakfast and localization, staff. The rooms were good too, very spacious. It's close to good restaurants, supermarkets and shopping centers. Safe place to park, safe place to walk around.

    3
    « Bedrooms size »

    The Bedrooms use european standard instead of american standard as usual in BestWestern Hotels. For two adults and two childreen it's quite small, if not the Hotel is very quite and the breakfast has every thing you need

    5
    « Excellent »

    Clean friendly hotel that was good value for money. Close to airport and Dolphin shopping mall. As a permanent wheelchair user I had absolutely no issues at this hotel. Friendly and professional staff.

  • 4
    « Launchpad to the Everglades »

    Arrived at the hotel after flying into Fort Lauderdale, and chose it due to the location on the western edge of Miami, in readiness for a road trip. Friendly staff, comfortable room and a reasonably good sleep considering our lengthy journey. Pillows were a little bit lumpy for our liking but otherwise good. The complimentary breakfast was very good - tasty, hot and plentiful and set us up for the days events.

    5
    « Love this Hotel 5 Stars from Us. »

    4 of our Family members stayed over night in this Hotel back in 2011. We are so excited to be coming back. We have already book our reservation & we spoke with Manny & Vivian on 2 different occasions. They were very helpful & kind. Our visit was fantastic in the past & we look forward to our stay in 2018. We are from Southern California & we felt so welcomed last time. The location was great & the Hotel was clean & comfy. Thank you again. Blessings to all & see you in 2018.

    5
    « One night stay »

    It was great for a one night stay. It is not Ploves to the airport as Expedia says. But they do have a shuttle to the airport in the morning every two hours. And a shuttle to the airport every one hour in the afternoon and evening hours. Great breakfast in the morning that starts at seven. In walking distance to many restaurants.

    4
    « "A nice, quiet hotel!" »

    My husband & I stayed here for one night pre cruise in a standard room with 1 king bed. It was a very nice room, quiet and easy accessible to various restaurants near by. Prior to our trip to Miami, I searched on TA for hotels a little ways out from the airport so it would be quiet but still quick to get to the cruise port. We enjoyed the complimentary full breakfast the next morning prior to checkout. The front desk was very helpful with giving us a wake-up-call and making arrangements for a shuttle to take us to the cruise port the next day.

    4
    « great hotel »

    really nice hotel, nice safe area, not much to do in Doral but a nice break from Orlando. Nice idea of free transport to Dolphin mall and International mall { my favourite }, breakfast was lovely, lots of choice, hot n cold drinks, cereals, yogs, eggs, bacon, fresh fruit, pastries, waffles, bagels,rather busy at 9 am, never enough room in lobby but when the adjoining room was open there is more room, you need a second toaster, the queue for toast was crazy,really nice staff working in hotel, very friendly and pleasant,didnt know there was a trips brochure until near the end of our holiday, for the sake of future customers please make this folder available for us to read at our leisure in the reception area, nice cookies in the afternoon too, also lush coffee available all day, good restaurants around, especially AMAZING arepas right opp hotel, lush food.

    1
    « Worst Service Ever!! »

    We rented the business room for a family reunion, the service was awful, very expensive for just a room (no service at all) we had to clean the room and at the end they charged us extra for the "cleaning" the carpet was dirty and smell bad from the beginning, PLEASE NEVER USE THIS HOTEL!!!

    2
    « Not worth the money..... »

    I was in Miami for 3 days and my preferred hotel was booked up. I decided to try Best Western because of the advertised shuttle service from airport and to both Dolphin and Miami International Airport. The shuttle service is poor and could be better organised. I waited at the airport for 1hr 45mins before I was picked up. I found out afterwards the shuttle runs to the airport every 2 hrs and from 4pm to 10pm every 1 hr. It does not matter what time is your flight u need to work with that schedule. I used uber when I checked out. The mall shuttles run at 9:30am, 11:30am, 3:30pm and pick up at 9pm. I was dropped off at the hotel from the airport at approx 3:20pm. I confirmed with both front desk and shuttle driver that the 3:30pm drop off to the mall was still on schedule and I was going to drop my bags to my room and return to catch the shuttle. However the shuttle still left me and I was told it was the last for the day and no he would not be able to drop me when he returned although the mall is 5-10mins away. After much back and forth with front desk, I asked for a manager and only then the hotel agreed to pay for a private taxi for me. I asked if there was a fixed schedule for both malls (eg. Which mall is drop off or picked up at first) and I was told it depends on whatever the driver decides so if u want to do both malls during the same day it is difficult to plan. Please note that it is a shared shuttle with the Baymont Inn hotel next door. One night the driver picked us up at Dolphin Mall and the shuttle barely had room for 1 more. We then went to Miami International to pick up and luckily there was nobody waiting. I am not sure where any other guests would have fit anyway. After 1 day of the shuttle I decided it was not worth it and used uber for the rest of my stay. I was given a room on 4th floor. The carpet in the corridor upon exiting the elevator had a damp, musky unpleasant smell. Thankfully the scent was not in the room but the carpet was very dirty. The room was poorly lit esp in the sitting area which made packing up my suitcase a bit challenging. There is no room safe to store valuables. The bathroom is small and the door opens against the shower/tub. You need to get into the bathroom and close the door to be able to get into the shower. Please note there is a metal door stopper on the floor in front the tub. I stepped on it painfully more than once. The bed was comfortable and there was a mini fridge and microwave available which was a plus. Towels were on the small side and extremely rough. There are signs posted that the hotel is currently under renovations so I hope it gets updated soon. Overall I would not stay here again.

    3
    « It could have been better »

    Good location, good breakfast, very nice staff Well equipped room (fridge and microwave) Rooms with carpet smell moldy, shower with little water leak and terrible internet in the rooms To be excellent they should change the carpets on the floors and bedroom, and greatly improve the signal from the internet in the rooms

    5
    « SUPERBE »

    very nice hotel, breakfast is fabulous, the room is clean, the bed is confortable, the people that work is nice and help you, this hotel is near a MALL for shopping and near the International Airport; a lot of restaurants around this hotel; The internet in the room is perfect and easy to connect.

    4
    « Monthly Trip »

    I have my family and friends stay here, when they visit from Trinidad Great central location, proximity from Miami airport and local shopping...dolphin mall, international mall, and attractions Hotel staff are wonderful and helpful Lots of local restaurants close by...walking distance

  • 4
    « Best place to be !! »

    Came across this hotel when I wasn't getting through my regular hotel. But it was an extrememy pleasant surprise!! Neat and clean ambience greeted us, the rooms are all very well fixed. The hotel is like 5 mins to dolphin and international mall and the shuttle service from the hotel to airport and the malls makes it super convenient ! The hot breakfast included is amazing ! The highlight of the hotel though is the amazing and friendly staff, stayed there twice was thoroughly impressed. They are willing to share information, greet you politely always and always around to help ! Will be staying there all on from now !

    5
    « Exceeded my expectation »

    My decision to stay here was due to shuttle service offered, and I can say the shuttle from airport was on time .from and to dolphin was on time Staff was always pleasant ,and accommodating Pablo the front desk guy was so helpful. I travelled with my teenage daughter and adult son.And they both love the whole experience. And that a plus. So we definitely will return. I have also recommended this to my extended family and friends as the prefer stay. usually when we travelled my daughter observed we are usually tired after our return home.however she stated because we were transport in air condition comfort to and Fro.that was a blessing Best western I thank you

    2
    « Not what I expect from Best Western Brand »

    As a Platinum rewards member, I was very disappointed with this hotel. Appreciated the welcome gift nonetheless. I previously stayed at two best western hotels and they were absolutely lovely. The exterior and lobby looks modern; however the elevator is old and slow, the carpet on the 4th floor and in the room smelled old and mouldy. the room was not very inviting. Room cards worked for one day and had to get them replaced the second night. the breakfast seemed so mediocre but hey it was included in the price. location of the hotel is great, close to malls, pharmacy, fast food, TD Bank. i normally take pics of the hotels and rooma but this one was so disappointing i didnt even bother snapping pics. I would not stay here again when i go to Miami.

    3
    « Best Western Plus Miami-Doral/Dolphin Mall, Miami »

    The stay was satisfactory. The staff was very friendly and polite. They showed positive interest to you as the guest. However I did not like the scent that we experienced on the third floor. It smelled very musky and moldy, this needs to be fixed. Overall we were satisfy with the service. I can see myself staying there again.

    5
    « Great place to stay in Miami »

    if you're planning to go to Miami to make some shopping and some city seeing, this hotel is a perfect place... the parking is free, it's well located (near two malls and other interesting shopping sites- Dolphin mall and international mall)... arriving to any place in miami from here takes max 20-30 minutos in rush hours.

    5
    « Best experience ever »

    Can't wait to go back. Easy check in, fast. My 10 mo th old son was exhausted and HOT from the 14 hour car ride and broke out with a fever and just wanted to get him in the room, changed and medicine so he could sleep!

    5
    « My trip »

    This trip was absolutely amazing first the shuttle service was prompt. The breakfast was really tasty. The rooms were amazingly clean on a daily basis. The staff was very helpful and nice. Our overall trip was peaceful and relaxing

    4
    « Very well located »

    The hotel is very near the dolphin mall, international mall, has a walmart very close and lots of eating options. Rooms are clean and very spacious! Service is very nice. However, From the breakfast I expected a bit more. Limited amount of fruit and/or healthy options. The dinning space is a bit small so in the mornings when is rush hour is tough to find a table. The 24/7 coffee and tea service is amazing.

    4
    « Great Stay »

    I enjoyed my stay at Best Western Plus. Pablo at reception was always warm and friendly along with the other staff members but Pablo stood out. The breakfast was really good! The rooms are outdated and do require better lightning but my overall experience was great. Good Value for money!

    4
    « Great Location Satisfactory for the Price »

    Stayed on way to the Keys. Reasonable priced hotel. Seems to accomodate travelers to airport Staff Friendly Great breakfast Room comfortable. Traditional for Best West. Not sure what made it a Plus. Would recommend for convenience.

  • 4
    « Great Overnight Stay »

    Check-in was quick and easy, room was nice, spacious, clean. Just one night stay but would return. They have a strict package policy which i learnt of late (i figured all Best West's had the same policy) which caused a bit of inconvenience. Breakfast was great, waffles with topping and whipcream/ chocolate syrup, with BW engarved in the waffle :), yogurts, juices, fruit. egges, sausages, bagels, bread, etc. Very nice comfortable stay. Friendly team, warm and accommodating team as if they were happy to see us :). Front Office Manage Yenely was great.

    5
    « Very good hotel! »

    The front desk check in staff is amazing and professional specially Pablo! He goes above and beyond to really make you feel welcome, he ask you right away if you would like a bottle of water or if you are happy with your room and enjoying your stay. He welcome's you as soon as you arrive the hotel and even when you are already checked in he greats you with a smile. My wife and I travel a lot and we have never meet a person like him that truly loves what he does and is very professional. He is a very classy young man. We see him owning his own hotel one day. As I sit in the front lobby lounge writing this review hearing the front desk staff checking out guess they are so polite and kind, saying to guess as they check out thank you for staying with us and have a wonderful day. Well I see the staff is super amazing. VERY IMPRESSED WITH THIS HOTEL AND SPECIALLY THE LEVEL OF SERVICE!

    5
    « Excellent experience »

    We loved our stay at this hotel. The staff were very helpful and attentive. We had no problem with the orders received. I would like to pay special compliments to the employees Pablo, Maritza and Maya and the other collaborators. The hotel was undergoing minor renovations such as painting the premises, but it did not disturb at all the days we spent there. I saw that the hotel cares enough about the well-being of the guests, always looking for the best way to provide comfort and security. Highly recommend.

    4
    « Good Clean quiet hotel near Miami Intl Airport »

    We wanted accomodation close to Airport but in a quiet area and this hotel fits the bill... Staff at booking in and generally thru our stay were polite and courteous overtime we met them... We don't speak Spanish so conversation was limited with some staff, but that is not a fault on their part by any means... The room was quiet and huge... We had a king size room that was well equipped with a large comfortable bed and pillows, as it also had coffee making and a fridge which is ideal for travellers... It also had free parking outside the hotel which was convenient as we were driving... Breakfast was quite good overall with fruit, yoghurt, bagels and fresh made waffles as well as several hot dishes daily... It also had a pool for guests altho we never stayed long enough to use it.. While we did not use it , they also had a shuttle service from the Airport to hotel return... Overall, it was a good place to stay and close to the Miami International Airport. We recommend it as a place to stay as it was a clean quiet hotel that met our needs and would stay again.

    3
    « Hotel Review »

    Enjoy stay, staff was friendly and courteous.Breakfast. Several amenities available like free-wifi, laundry services.Shuttle services ends at 10pm and this should be extended to a later time. Good for weekend trip for business or pleasure located near International and Dolphin mall with free shuttle.

    4
    « Good location near Dolphin mall »

    If you are looking for a hotel to stay close to Dolphin and international Mall , you get value for Money at Best western . Can go to the airport easily. Staff is courteous and willing to help . Hotel has an average breakfast

    5
    « EXCELLENT »

    Excellent stay! I Loved the location and how close everything was together. I would definitely stay here again, I loved my stay and I thank the whole staff for making sure it was a success. Can't wait to go back again.

    5
    « I liked a lot »

    It was good and I am sure that you will not regret it, near the hotel has one good supermarket and some blocks away Wal-Mart and Publix, also there is a KFC and Taco Bell near, banks, college, gas station, CVS and shuttle direct to Dolphin Mall, everything you need.

    5
    « EXCELLENT STAY !! »

    We had such a wonderful time at this hotel and cannot wait to be back!! The front desk is very helpful and the breakfast is great, conveniently located close to the malls. I will recommend this hotel to all my friend and family.

    5
    « Great experience »

    Great hotel with a wonderful staff that will assist you in any way they can assist. Located within walking distance to various types of restaurants, including Polla Tropical which I highly recommend if you've never been to it.

  • 4
    « Best Western Plus Miami-Doral/Dolphin Mall »

    Our stay was very pleasant. Very nice and kind employees. They were very humble, helpful and gave us information on our answers. Breakfast was also really good, there was a variety of breakfast items, so you could choose for yourself what you want and didn't want. There was also coffee and warm water available during the whole day, which was a very good thing. Shuttle to the dolphin mall and Miami International mall was also available, which was very good organized.

    4
    « Nice stay at Doral City »

    Stayed in this hotel for my niece's wedding in Doral City. Nice Hotel. Pretty helpful staff. Closed to everything. Nice restaurants and very good driving ways to everywhere in the Miami area. We specially recommend "Patagonia Hahuen", argentinian eaterie: nice food at very affordable price.

    3
    « Decent hotel with nice accommodations. »

    This hotel is a nice Best Western Plus. The staff are very nice. The room was very neat and clean. The entire hotel is a nice place. Nothing fancy, but nice. The breakfast was decent and enjoyable. The only issue I have with ALL Best Western Hotels is the water pressure in the showers. It is way too low and annoying when taking a shower. No one wants a drizzle of rain in the shower. Most people like a heavy flow of water they can adjust so they can rinse off quickly and easily. The water pressure is the only really bad thing about the Best Western hotels.

    5
    « College orientation trip »

    We were very pleased with the service and friendliness of the staff at this hotel. The room was very clean and the bed was very comfortable. We highly recommend it and will definitely stay here in the future.

    5
    « Loved it! »

    The room was nice and clean. Comfortable for family of 4. The staff is approachable, helpful and friendly. Breakfast was hot and the staff kept the breakfast area clean and food was plentiful at all times during breakfast. It's nice to find a great hotel with free parking in Miami!

    4
    « Good quality for a reasonable price »

    Nice hotel for a reasonable price. We stayed here for a couple of nights to explore the Everglades and have a trip to the Dolphin mall. It's located in an industrial zone so nothing to see in the close neighborhood and you need a car for basically everything. Breakfast is very basic, not much fresh food, everything pre packed and plastic cutlery. Nice swimming pool. Rooms are comfortable with everything you need. Service was good. Would stay here again for the same kind of trip.

    5
    « Everglades and miami »

    Great hotel. You can always count on best western. This is in an upscale area near great restaurants etc. Business hotel with breakfast included. Eggs sausage etc. Pancakes the works. Service great. Clean. They're always consistent.

    5
    « great place »

    the hotel was great near everything i needed and the staff was great when i needed directions the help out with them the food was good a very good verity and was hot. Thre room was clean and made every day

    5
    « Most Comfortable & Affordable Stay near Miami Int. Airport »

    This is our "go-to" spot whenever we come to visit family in Miami. Bed is really comfortable and breafast included is very generous. Staff are so sweet and accomodating. Great location too, close to the mall, grocery, dining, airport, highways etc... Best Western Plus Doral is one of my all time favorite hotels!!

    5
    « Business travel to Miami »

    It was a very pleasant stay, the hotel staff was always hamable and willing to help. The facilities are quite comfortable and the internet service good. The area where it is quite adequate and the shopping areas quite close by car.

  • 5
    « Vacationes »

    Very good experience and location breakfast fabulous excellent staff and friendly, quiet room to sleep everybody was sheer full, all of them when the extra mile for us, Pablo at 2am was so pleasant, we had a very early check out

    3
    « GOOD HOTEL »

    Satisfied with the hotel and the service. Good room for family. Excellent shuttle service to Dolphin Mall and to the airport. Good breakfast. Near to Dolphin Mall. Restaurants, bars, drugstore near the hotel.

    5
    « Comfort at its Best! »

    I have stayed at other hotels before in Miami for both business and vacation but by far this trip was one of the most enjoyable experience both my mom and I have had!!! (When your mom raves about the standard and service of a place then you know its the best!) The setting and colour scheme makes you feel relaxed and comfortable. The ambiance is not only created in decor but by the natural warm, friendly and helpful attitude of the staff. It was beyond just being cordial as you felt a sense of genuity in their smile and approach to their duties and comfort of their guests.

    4
    « Good hotel at a good price »

    Good place to stay and hand to everything we needed. Shuttle to the malls and airport. Filling breakfast all included in the price. Staff very helpful and friendly. 24 hour desk and coffee. Worth the visit.

    4
    « Optimist »

    The staff was great! The hotel very clean, very easy to find, I would definitely recommend the best western plus. It is definitely an up grade, from the old best western hotels that I remember.Keep up the great work.

    5
    « A lot better than expected »

    My wife and I spent five days at the BW Plus Dora. The room was large and clean ( king bed with pullout couch), staff was super helpful especially José the shuttle driver. I had packages delivered to the hotel before I arrived without any issues or added cost. The free breakfast was more than sufficient, and there was always more than enough. There is a free shuttle to and from the airport just call from the airport and tell them where you are, I had a 45 min wait, as the hotel is about 30 mins from the airport. The shuttle goes to Dolphin and International Mall at 9:30am, 11:30am, 3:30pm and final pick at 9pm.

    4
    « Loved this place! »

    We were here for 5 days and we really, really loved it! We were able to do our laundry, there were wonderful places nearby and it had a great breakfast and wonderful service staff! We couldn't say anything bad about our visit and if we ever come back to Miami, we will stay there! Awesome! Thank you to every single staff member!!!

    5
    « Pretty good »

    Everything was really good, the parking, wifi connection, breakfast, staff attentions, etc... I really recommend this hotel for any type of activity you can have, since family, business meetings or just to relax yourself.

    4
    « Wonderful location and good value »

    The airport shuttle, Mall shuttle and included breakfast makes this a great choice. There are restaurants within walking distance and it's a quiet location. Staff is friendly and helpful, clean comfortable rooms.

    4
    « Good Hotel »

    Good hotel in a great location. Rooms are good size, staff provided excellent service and were very courteous. Also, a good breakfast was available with plenty of seating. . Easy access to Malls. Several dining options close by as well as a supermarket.

  • 5
    « Home Shopping Trip »

    Excellent location to malls and the shippers I needed to use very clean and good food just around the corner. Price for my stay was extremely good and was able to go out walking close by to some smaller places quite safely.

    5
    « MIami Heat ! »

    Far from downtown for for value was great and use Uber. Best breakfast , very nice front desk . Free shuttle to Dolphin Mall. Overall nice hotel . Had shuttle to pier with Jose , that was enjoyable, not free but good value . Gets u there on time knows all the

    4
    « Miami vacation »

    Had a very nice stay friendly and helpful staff if ever in miami again will stay at this hotel. Bed was very comfortable. Room was very clean. Overall I enjoyed my time it's nice to find a hotel with free parking in a nice part of miami.

    4
    « Good value »

    Convienient hotel with nice pool area, good internet connection and healthy chioces at breakfast.The hotel has also a good location in the Dolphin area, with easy access to the airport as weell as the big shopping malls in Dolphin.

    3
    « Still a Best Western »

    Not sure what the purpose of the plus is. It's basically a Comfort Inn with the same old beds and bed spreads. First room I was given smelled like an ashtray and I had to switch rooms. New room was good until someone checked in above me and started smoking. My nose was stuffed up the entire week.

    4
    « I recomend »

    Everything is good, room, breakfast, cleaner room, atenction staff and security local. I stay there with my family we liked and propability will come back soon. The price is good with breakfast and parking. We recommend.

    5
    « Very nice and clean! »

    We stayed for threee nights at this hotel after a cruise and we're quite happy with Best Western Plus Doral! Very friendly staff and very helpful. Highly recommended and will definitely stay here again.

    5
    « Nice place »

    Was my second time in this hotel. Both times were very nice. The localization is very good. Many good restaurants and shoppings, near from the hotel. The breakfast is good. The TV do not have many channel options.

    5
    « Nice, quiet hotel. »

    We like the hotel. Check in and check out was easy, the room consisted of 1 King size bed, bath tub and shower. Room came with a microwave, fridge, coffee machine and sink. We stayed at the hotel for 4 nights as we were staying for Ultra Music Festival and we wanted something cheap. Simple hotel, comfortable and gets the job done, we really enjoyed the breakfast, this consisted of eggs or omelettes, sausages or meat patty, bread, muffins, bagels, waffles (you can make your own waffles with the maker), cereal, yoghurt, granola, apples and bananas. You can also have juice, water, tea and coffee. Breakfast is a small area, but we always found somewhere to sit and we really enjoyed it, it started our day off right. Close by is a Wendys, Chick-Fil-A, a few gas stations, CVS, places for you to get the simple stuff. One thing i will say is that we got a cab from the airport which cost us $40 however on the way back we got an uber and it was around $13 so I would definitely recommend doing that instead! I would come back here if we needed somewhere to stay for a short break.

    5
    « Exceeded Expectations »

    Coming through Miami with a very large group of family and friends a few nights before our cruise, took a lot of planning and leg work. Having researched many hotels in the Miami area this one seemed to be the best bang for our buck, as the prices of hotels in Miami during spring break seem to by sky high!! Overall I am super impressed with the staff and accommodations. Having a group of 50+ staying under one roof can be difficult (as I have worked front desk at a hotel before, it can be challenging) and they made it effortless. Veronica is a pure delight and we can't thank you enough for going above and beyond.

  • 4
    « Good Value for money »

    The hotel is centrally located in the Miami, Doral Area, about 1/2 hr from the airport and is very close to Dolphin Mall and International Mall. There are also small stripe malls within walking distance that included restaurants. The rooms are clean and well appointed with a small fridge and microwave oven and includes free wifi My reservation was freely upgraded to a mini suite, which included a small sitting area with a couch that was a fold out bed. The staff were very helpful and friendly. While the breakfast was very good, there isn't much variation from day to day. Highly recommended for value for money and if you are interested in shopping.

    2
    « Stinky carpets and curtains »

    The receptionist(Alex) at the check in was the best thing about our stay in this hotel. Nice and helpful. The elevator beeps at each floor even if nobody gets off. The gym is small and sad, half of the equipment is not working. The bedding was OK. The breakfast was nice and tasty but the overall wet, moldy smell in the hotel was just too much for me.

    5
    « A very good hotel »

    Great location, near the airport, shopping malls like the Dolphin Mall and International Mall, Best Buy, pharmacies, restaurants, bars etc .., the service at reception was excellent, especially the Staf May, that gave us all the necessary support and He helped with some questions about Miami and also about the hotel. Breakfast very good breakfast, clean and quiet rooms, this was the third time that we have stayed at the hotel and certainly return to staying there when I back to Miami.

    4
    « Nice and economical hotel »

    Stayed at best Western plus with my wife for a few days. If u are more about shopping than enjoying the amenities and ambience of a hotel, then this is the hotel for you. It's extremely affordable and more than value for money. Free wifi, free shuttle to and from malls and free shuttle to the airport. Breakfast is included and it was reasonably good.

    5
    « Great location »

    Clean, great customer service, located close to Dolphin mall. Full breakfast. Free wifi. Gym. Pool. Many restaurants within walking distance. Complimentary cookies for snacks in the afternoon. I highly recommend it.

    5
    « Good shopping location »

    This is a wonderful hotel for tourists who plan to go shopping. Dolphin Mall, Miami International Mall and Walmart are just 10 minutes way. The Hotel provides free shuttle service for the malls but not for Walmart. The Miami International airport is about 20 minutes away. Restaurants and a shopping plaza are walking distance from the Hotel. The hotel itself is very nice and clean. The staff friendly and very helpful. They also provide free shuttle service to the airport, just book in advance.

    3
    « rude receptionists »

    receptionists could be more kind, especially those working in the hotel longer are quite rude. The upstarts receptionists are much more pleasant. could have safe in rooms . cleaning of carpets could be better.

    4
    « Good location for the Everglades »

    We chose this hotel because we were going to vist the Everglades (about 1/2 hour drive to the Everglades). The hotel was ok, standard was good and room was spacoius. There is a pool at the back (which was quite cold because it's in the back in the shade). Breakfast was ok. Parking was good. Had some vending machines and a guest laundry. Some fast food places, a CVS and a restaurant within walking distance. Only negative thing is that our hallway really smelled like smoke most of the time. They should really put all of the smokers in the same hallway because the smell was terrible.

    3
    « Good hotel not expensive, not cheap... »

    This was our second visit to this hotel, the first one maybe 10 or 15 years ago. We hadn't returned because the hotel was deplorable the first time we visited it.The lobby looks very similar to what I remember, but with new furniture and clean. They have the same guest PC room, and even though they're not the same PC, they're not working properly. The elevator is slow. The AC was good. Breakfast was very good. As most people, I spent 12 to 14 hours a day on the street looking and visiting, but when I return to my room I expect to find a TV working in perfect shape, for whenever I decide to use it. If TV is important to you, don't choose this hotel. From day one the TV showed 20 channels (more or less) basically american sports, and the contrast in the picture was extremely dark, I couldn't see the images. I complained thru the phone with front desk, I complained in person in front desk, I was told the technician, wouldn't be there until the next day. Eventually (not the next day or the next one) the technician came and said, that the TV had to be changed. Two more days, no change, went to the front desk again, the person at the desk told me the tv was operating the "same" in all rooms, because the hotel decided that it was giving the proper service to the clientele. The tv service was interrupted during at least 12 hours one day, the hotel didn't say a word; that shows (from my point of view, to which I'm entitled since I paid for the service complete, not partially) little appreciation for patronage. The cleaning and cafeteria staff were courteous and accomodating. The front desk was courteous but cold. Plenty of space for parking. Close to Dolphin's. I don't think we are coming back.

    5
    « Nice Hotel »

    We stayed at this hotel because it is close to banks, shops, and restaurants. I had previously stayed at another hotel close by, and I prefer this hotel. The room was nicer and had a microwave and fridge. The employees were very nice. The breakfast was good. The only snafu was I had booked a kitchenette, which I didn't get. But I did receive a refund, and the front desk staff was very apologetic. I will definitely stay here next time.

  • 5
    « Excellent Customer service and amenities »

    My wife and I chose this hotel based on the price, amenities and customer reviews. We were not disappointed. From the airport pick up, check-in up to our checkout a week later everything was great. The staff at Best Western plus Miami Doral was very professional and courteous. They were readily available to offer answers and suggestions to any questions we had. They were able to recommend a rental car company at a special discount for my wife and I which came in handy. The complimentary breakfast was very satisfactory. Overall i would recommend this location to anyone without hesitation.

    5
    « Very Nice Hotel and Staff »

    Staff on duty were very commendable, very helpful, and friendly. Rooms were clean. shuttle service was great and punctual. You just need to be familiar with the runs to the airports as it is on a two hour run. Breakfast was a great spread both days.

    4
    « Great value »

    Booked a night, checked in late, left for the airport early in the free shuttle with a sack breakfast in hand, which was supplied by the Best Western, free parking, and picked up by the free shuttle when we returned. Are you kidding me, not to mention the room was clean and spacious! We will stay here the next time we fly out of Miami.

    4
    « Great welcome, good stay! »

    About 15 minutes from MIA this Best Western is perfect as a port of entry or exit from Florida. Best front desk personnel: professional, courteous and very efficient. They have a free bus shuttle to and from the airport, good breakfast and nice rooms.

    4
    « Wonderful and convenient »

    This hotel is clean with very polite and helpful staff, even if some don't seems to speak English well (if at all). The rooms were kept clean even though the staff kept not leaving the correct number of rags and towels to accommodate the number of persons in the room. Their shuttle to the Dolphin and International malls is convenient but could be improved since it's shared with the nearby Baymont Hotel which caused a conflict some nights with the vehicle not able to accommodate everyone. The breakfast offered is very good and has a little of everything that could suit a wide variety of persons.

    5
    « Very Convenient in Doral! »

    Hotel located in an area which is very convenient to local industries, restaurants and other businesses in Doral. Walking distance to restaurants and within 2 mins from supermarket. 5 miles from Cement plant (where I was working) which made it very helpful after a long hot day.

    4
    « Enjoyable and Relaxing stay. »

    Pros: For the price you can't get better. Ideally located close to Dophin mall and Intl mall the place is clean homey and friendly. There are several quality eating places a couple hundred feet away and a small shopping complex across the highway. The only issue really was pickup shuttle at airport that never showed up. After an hour and a half wait and 3 calls to hotel they told us to take a taxi and the reimbursed us for the trip. Breakfast was sufficient and excellent housekeeping with new sheets and towels everyday. over all it was relaxing and perfect for a getaway if one is interested in being close to shopping. If its the beach or downtown try somewhere on the beach as taxis are quite expensive and unless you know Spanish Uber is a little difficult. Con: Airport shuttle to hotel never came and was usually late from mall pickup. Although the staff at hotel were exceptional, the shuttle drivers need to be a little more pleasant.

    5
    « great stay »

    this hotel is perfect for a quick stop over. Facilities are great and staff most helpful. Breakfast was plentiful and hot. Small pool but does the job. Short trip into Miami but saved a good amount of cash being just out of it.

    4
    « Great, close to the outlets »

    Very functional hotel, close to th7e airport and to the outlet malls (Dolphin and Miami International). Staff is very nice and easy going. It has all basic facilities, the buffet breakfast is reduced in options, but that makes sense as the hotel is just medium size, although breakfast is delicious.

    5
    « FL trip »

    The person who checked us in was exceptionally friendly and helpful. He gave us two excellent recommendations for restaurants plus for an ice cream place close by. The room was up to Best Western very good standards.

  • 5
    « Clean and Reasonably Priced »

    The hotel was very clean and would definitely stay again. The only thing they could improve is bed quality. The bed was not bad, but not great either. They also had a high quality continental breakfast.

    5
    « Much better than what the rest of my business party had at a different hotel »

    I had made reservations at this hotel prior to knowing that my company had made reservations at another major hotel chain for all 11 of us for 10 days. I was glad they let me keep this one. They didn't have the free breakfast (not even continental). The rooms were about the same though. No one was happy with the other hotel they were at. All the staff was very friendly and helpful, I even received a phone call from the front desk after being in my room for about 15 minutes wanting to know if the room was satisfactory. Good location. The only complaint I have is that the elevator was very slow. I had my own transportation and didn't use the shuttle.

    1
    « No refund on taxi!! »

    My family and I usually stay here as my daughter has medical appointments in Miami. This time though my hubby didn't go with us so I had to wait on the shuttle and I called several times while at the airport and none came. I had to pay a taxi $40 after waiting 2 hrs with my toddler and when I told the manager I was not refunded!!!! I saw many other guests were . I will be using them again in Aug 2016 since I had already booked it , will see if the service has been upgraded

    3
    « Could be better »

    It is a clean hotel. The staff is helpful. The opportunity to improve is the room air conditioner. The relation price offer is ok. Around the hotel are restaurants as Venezuelan Food, Sushi, Pizza, etc. near Shopping Malls. Near the Airport. There is a transport to the shopping malls.

    5
    « Very Nice Stay »

    This was a perfect stop near the Turnpike, with relatively easy access to get in and out in this high traffic area. The room was modern and clean; the staff pleasant and helpful; and the included breakfast was exceptional for this level of accommodation.

    5
    « Awesome!! »

    I went to this hotel for my honeymoon and they made it that more enjoyable!! The front desk concierge was nice!! They gave us a free upgrade on our room due to the occasion!! Free shuttle service to the local mall and they made sure our stay was as comfortable as possible!!

    4
    « Nice hotel »

    Had a very nice stay. Problems getting checked out, due to bookings of other people which seem to take quite a while to get sorted. We had to state we need to leave as we were going on cruise or other wise we could have been there for another half hour

    5
    « BW+ MIA »

    Clean, well located facility, excellent staff especially helpful front desk. Functional breakfast in uncrowded area, can eat outdoors. Clean, well lighted parking. Secure all indoors room access a plus.

    4
    « Pre cruise booking »

    Very good hotel with helpful staff and great Italian American restaurant nearby, suggested by staff. Also great driver in van to cruise ship terminal. Pity that airport pickup didn't happen, had to take taxi and were reimbursed.

    5
    « Great location. Great Staff »

    From the pick up to the delivery back at the airport we were well looked after. Our room was fantastic and special thanks to Alex who went out of his way to organize our transport to the Dolphin Mall. Also liked the very early breakfast provision. We'll be back.

  • 4
    « It is what it is! »

    This is a typical Best Western (not sure about the PLUS?). It's the typical travelling salesman's place, good a/c, dry, safe, predictable, reasonable wifi, usual crappy breakfast, medium price for the location etc etc. This sounds bad, but it's not, most of those things are good when you take into account that the hotel will most likely feature in your travel plans as a pre or post flight haven linking to another part of your journey. The main problem is that it isn't close to any decent restaurants. We were directed towards a restaurant and after a somewhat winding little walk, about half a mile away, we found a decent Italian place. But that is an issue if you don't want to eat fast food. The hotel is fine, there is a pool (which looked nice form a distance), there is a little sitting area and it wo Ulf be OK to spend some time there while waiting for the next stage of your travels. Overall not at all bad and given the location a fair price. Bear in mind that it is a 20-30 minute journey to/from the airport.

    4
    « Consider this location »

    This is a great location to stay at. 5 minutes from malls, and restaurants. The rooms are clean and bigger than your average size. Hot breakfast is one of the best we have had when we travel to Miami. Omelettes, bacon, waffles, potatoes, hard boiled eggs and then your typical continental items as well. The only negative review i have to mention is that parking is very limited and we had to park next door at its connected neighboring hotel. Other than that, i will be coming back next time we are in town to stay.

    3
    « steve's review »

    I found the outside of the hotel kept up nicely and clean.The lobby area was clean an well taken care of . We where able to check in early because they had my room ready which was a great help to me. The front desk staff where friendly and very helpful , they answered all my questions and where helpful in recommending different places to eat. My room was clean an very comfortable and had everything my wife an I needed. The only one negative I could say about the hotel was the shuttle service we had to wait 2 hrs at the Miami airport for it to pick us up. I called twice to let them know where we where at but I don't think they knew where the shuttle was at when I called them , all they said was they would contact the driver an let him know where we where at.

    4
    « Kind of Hidden but good night's sleep »

    Booked last minute and it took us awhile to find it. Its not right off the street. In a nice area, plenty of food options in the area. Felt safe in the evenings. Hotel is fairly new in decent condition. Our couch in our room had a medium sized hole in the arm and the toilet ran the entire stay but we just shut the bathroom door. High speed internet was very sufficient for work including VPNs. Breakfast was a bit disappointing so we went to Chic Fil A for breakfast. Quick checkin and check out. Hotel does have some work going on. regular repair and maintenance it looked like. Parking was hard to come by when coming in late. lot was pretty much full. Decent night's sleep though and friendly staff.

    3
    « awefull transfers »

    hotel is average but the transfers to airport and cruise ship terminal were unacceptable got off the plane and waited over 2 hrs for a transfer after calling several times and the next morning waited 3 hrs after our reservation for a transfer to cruise ship terminal would not recommend we are thinking of suing them

    4
    « So, so for a Best Western »

    Room was basic and flawed, not too updated but, clean. Felt too expensive for the room, location and amenities! Some breakfast hots were a bit cold. The management/ hotel staff accommodating and helpful for a short notice, Thank you Alex! And, the other staff pleasant& helpful.

    4
    « Miami 2016 »

    Alex from the Front desk is very helpful. The breakfast was the same every morning but it was still something to start your day. The bathrooms could be a bit cleaner. The bed was divine! The mall shuttle driver did not come to the mall to pick us up at the scheduled time on one day and we were waiting for almost an hour but when we called the hotel they sent him to pick us up.

    3
    « Nice hotel but far from airport »

    I and my husband spent in this hotel 2 nights. Rooms are spacious with fridge and microwave. There is a hair dryer in the bathroom. Iron facilities in the room. WiFi is working great. Breakfast is really good. It is supposed to be continental but it is far away from continental. They really do a lot to feed you in the morning. Fresh waffles are excellent. Also sausages and eggs are nice. The only thing: invest into second toaster. Swimming pool is small but clean and sitting area around is very relaxing. In the neighbourhood are many shops and restaurants. Shuttle is the only negative point. Simply do not count on it, take Uber. They should improve shuttle services. We were waiting 1,5h for a shuttle as we missed first one. I was totally irritated as I wasted a lot of time permanently being told that shuttle was coming. Finally I took a taxi. Fortunately, hotel refunded me the money. Taxi is not cheap. More than $35 so it is far from the airport.

    4
    « Cheap and Clean »

    A nice place to stay for an over night layover. Breakfast had a variety of choices and there was a shuttle ($15/person) to the Miami port. Dislike: had to wait at the airport for over 45 minutes waiting for the shuttle to the hotel.

    3
    « Nice hotel, great ammenities. Airport shuttle should go more often though »

    We booked this hotel as a place to stay after two back to back cruises. The main reason I booked the hotel was that it was said to be close to the airport and had a shuttle. As it turns out it is 20 minutes from the airport, which in my mind is too far to claim to be an airport hotel (as did the taxi taking us there form the cruise terminal...he had never been to the hotel!). The hotel is very nice, clean and spacious. The location is great for getting a bite to eat and exploring. It has an outdoor pool and patio as well as a respectable gym. In the morning, however, we found out the airport shuttle doesn't start until 6am and only runs every two hours. We had an 8am flight with a two hour check in window due to international flights. Running the shuttle half an hour earlier would be nice, as well as more often. The shuttle did arrive at the hotel at 5:40, but the driver said he would not leave until 6am and leaned on the front counter and talked with the desk clerk. If you're looking for a place to stay, its great. If you're travelling and just looking for an overnight prior to a flight I would suggest going closer to the airport.

  • 4
    « good hotel for short stay »

    stayed here over the weekend before going on a cruise. service was great. had to take a cab to the hotel due to a mix up and the front desk reimbursed our fare. make sure to use the phones by baggage claim to call the shuttle. and make sure that the shuttle bus says best western/baymont inn( baymont is right beside bw). we got on the wrong shuttle (driver assured us it was the right one) and were driven back to the airport. by that time the shuttle service had stopped running. breakfast was great-had bacon one morning and sausage on another day. also fresh fruit. lots of good selection.location also good. not so close to the airport but lots of restaurants and a cvs within 10 min. walking distance (think chinese and typical fast food chain restaurants). we took a car service to the port and it was about a 20 min ride. would stay here again. rooms were clean.

    2
    « Pre cruise one night stay »

    Like others have stated, this place is very far from the airport and the shuttle never came to pick us up in over an hour. Nice front staff paid our $50 cab fare to there after us looking at every passing bus for 80 minutes! Wow, that was annoying after 12 hrs and 2 connecting flights! If you have an early morning flight stay elsewhere!!! I bought on Priceline name your price as a Miami airport hotel under $125 and this is what came up. We had a celebrity cruise following day and took a charter from hotel to cruise port suggested by front staff. The problem is that the little bus says Baymont on the side of it as well as best western, and once we let that one go by. Check in staff said that this hotel owned by the same company as Baymont and in the process of changing name if hotel since so many complain how far away it is from airport. That bus was tiny! I can't imagine how they can accommodate morning flight passengers with luggage all wanting to get there at the same time! Maybe uber from airport if they let you.

    4
    « Clean, Modern and Spacious »

    We stayed here for two nights as it was handy for the airport, and for Miami Beach. It is a fairly new build, with a really big and comfortable room, lots of free parking, a nice pool and very nice staff. It hasn't got a lot of character and you'd probably need to drive to eat as there is only one "proper" restaurant within walking distance. Miami International Mall is 2 miles down 107th. The gym is tiny, with poor equipment which doesn't feel as if it's seen any graphite spray or been maintained in a long while. I only tried it the once, which is unusual for me as I always like to train.

    3
    « Review »

    Your web site offered free shuttle service, but did not mention how long we would have to wait. We ended up waiting over 2 hours for hotel shuttle from airport to hotel. We had 6 people in our party, so I feel we should have been able to get a shuttle sooner. Not like they would have been making a trip for 1 or 2 people. And we called as soon as we claimed our luggage.

    3
    « Close to Dolphin Mall »

    Located 20 min from the airport by taxi & 10 from Dolphin Mall. Breakfast is very basic. The room has an iron, iron board, WiFi is OK, staff speaks Spanish, restaurants, Drugstore, and gas station are close, no public transportation, better rent a car, free shuttle to airport and Mall available, not from airport.

    3
    « This a Hotel that provides the minimum »

    The hotel is a bit expensive for what it offers. It is about 30 minutes from the airport and the hotel transport shuffle is one every two hours. There is NO public transport into Miami Beach and a taxi is around 60 dollars each way. For around £130 per room I did not expect to have to use plastic knives, forks and spoons with plastic plates and plastic/paper cups!! We stayed for a total of five nights (3 inbound and 2 outbound). The pool area, although small with about 3 sunbeds was quite nice but it might be too small in the heat of the summer. The rooms were exceptionally spacious but they had very little wardrobe space. We asked the staff how we could get into Miami Beach area and were told that taxi was the only way to get there. They also told me that there was no public transport to Miami from the Airport!!!! I could not believe this information and decided to found that if I got the hotel shuttle to the Airport I/we could get into Miami by train and bus for less than 6 dollars each. None of the hotel staff could give me any advice on how we should get to Miami. The hotel also runs a shuttle bus to the local Shopping Mall (reputedly one of the largest in the USA). However it goes at 0930 and 1130. The next (return) journey is not until 2130hrs!!! The staff advise that you get a taxi back at around 12 dollars.

    3
    « Comfortable »

    Was nice and comfortable, maybe a little overpriced cause the "PLUS" is not really visible compared to similar hotels from the same group. Anyway they have a friendly staff, room and amenities were good enough and is close to KMIA

    4
    « 1 night stay before flight from miami »

    I accidentially booked a wrong room category, but it was absolutely no issue to change. There were no extra issues for that. Breakfast is OK We just used it as last night before our flight, so we did not use pool etc.

    3
    « No Title »

    Hotel Ok to stay at night before the a cruise. The problem we had is that we had to wait a little over an hour for the shuttle. That was very frustrating. Everything else was OK. Be sure to check out the Italian restaurant nearby. It was great.

    3
    « A long way from the airport with a shuttle only every 2 hours »

    Front desk personnel were great - very helpful at when I arrived without a reservation, but with confirmation from them that a room was available. The room was as expected and quite adequate.. But this hotel is a full 1/2 hour from the airport and the shuttle runs only every two hours. These are both misleading for a hotel that calls itself an airport hotel. This is the reason for the 3 star rating, otherwise I would have given it at least a four because of the helpful staff.

  • 3
    « Not the best area »

    Needed a stay night before a cruise. Someone had recommended this and felt through reading reviews I would book one night. Had a rental car and the area I had to drive through to reach this hotel was shady and unsafe to say the least. Turned out it was miles from the cruise ship. However, turned out many people thought they would try this before their cruise out of Miami. Rooms need a good updating. Breakfast was included but didn't care to try anything but coffee. Just looked like they could have done better. Front desk was friendly enough, they did offer suggestions for dinner that turned out to be great. Pooled looked clean and fun but it was to cold

    3
    « The beds »

    The beds are really smalls in 4 people rooms,, 120cm for 2 people.. In real there can sleep only 1 person even they say is kingsize bed. I was unsatisfied. But everything else was good. The breakfast was really good.

    5
    « Outstanding Employee »

    The Receptionist Alex went truly out of his way to help my family and me. Our flight was cancelled and we had to stay another night in Miami. Alex helped us all to feel welcome and comforted us when we had difficulties to order some food. He took care of us as guests as if we were part of his family. This is true hospitality and made us feel safe and welcome in a foreign country. I would always come back to Best Western Plus.

    1
    « Don't Use this hotel unless you speak Spanish »

    The worst Best Western I've every stayed at. Not helpful at all. With the problem I experienced the staff said that the person who took my reservation in the beginning didn't speak English well. I paid $40.00 american to get to this hotel when I was told it was close to the airport and close to the port.

    5
    « Nice hotell with European standard »

    Had booked 6 nights at this hotell for our Florida holiday. Ended up staying 2 more nights beacuse the hotell we stayed at prior to this best western was so bad that we decided to leave it 2 days in advance despite that we already paid for it without possible refunds. Never been so happy to arrive to a hotell with european standard concerning cleanliness and good overall shape of the hotell. Clean and big rooms and good breakfast. Helpfull & friendly staff and an overall well kept facility. Sticking to Best western in the future, reliable and clean hotells. I highly recomend this hotell, especially if your travelling with kids and family.

    1
    « SMELLS BAD and FAR from airport »

    This hotel is billed as "airport". We were stuck in Miami due to cancelled flight and it was a $40 cab ride that took almost 1/2 hour. The room smelled horrible and bathroom was dirty. The people were nice but that does not make up for smelly room.

    4
    « nice place to stay »

    very nice place to stay you will enjoy every moment of it the staff are very friendly and will treat you good so next time you looking a hotel to stay remember to stop in best western and have your self the best experience ever so have a nice stay

    2
    « FromdetroitwithLOVE »

    The first room on the third had bad odor. The second room on the first floor was not that great, it was liveable, I had to open the windows for fresh air all night. I have allergy and very sensitive to odors.

    4
    « great hotel »

    it was more than great for the price, the rooms were bigger than appeared in the pictures online. the staff was verry friendly and helped once they were able. bed was comfertable and the free shuttle to the mall was also good even thou when you spoke to the driver he wasnt that friendly overall it was a nice stay.

    3
    « Carpet cleanest »

    The Carpet must be clean as it has a bad smell. The Hotel and its location was great and was close to Dolphin Mall and International mall. Breakfast was for great, Staff was a bit helpful. We ask if we can leave our luggage in their store room for a bit as our flight was not leaving until the afternoon. we were told no as they didn't have a key for store room:( didn't make sense but anyway what can we do:(

  • 4
    « Pre-Cruise stop over »

    We always come to our departure city ahead of time and chose this property for it's proximity to airport. Suites are comfortable,staff are great and breakfast is adequate and price is right. A good stop over alternative

    2
    « 2 nights stay following cruise »

    Room smelled musty. Everyone kept speaking Spanish to us. Breakfast was good but not enough to tables to eat at. Elevator was super slow. Initial checkin people weren't very friendly. The free shuttle to the mall was weird as it goes at 11 and they don't pick up again til 8. 9 hours of shopping is too long. Too expensive at $200 a night. We paid less for a Fairmont the week before and it was much nicer. Do not recommend.

    4
    « smoky room »

    My room was to be non-smoking. It was smoked in before we got there and smelled terrible. The water was not hot. Shuttle did not arrive to bring us from the airport. Ended up hiring a Taxi. Employees were very nice.

    4
    « Straight Shot Down to Homestead Miami Speedway »

    Stayed at the BW Kendall the last time but rates a little less here and not that much further. Stayed here Saturday night before the race and Sunday night after. I always ask for a first floor room which we got and close to the side entrance which was handy. We had a king bed suite which was a large room but didn't seem to be well laid out. The desk was at the end of the bed so I had to move the desk chair completely out of the way to get around the bed to my side. The hvac blower was somewhat noisy. As someone noted in a review, we got to the breakfast after 9 on Sunday and no place to sit except in the lobby. Monday was less crowded and there were seats in the breakfast area. The desk clerk forgot to program our room key for 2 nights(this has happened before at other locales) so we had to get new key cards. Overall, an ok place but I probably wouldn't get a suite next time. The best part was my wife found a $20 bill in the hallway on the way out!

    4
    « Thank you Alex! »

    The rooms were clean with enough space. Location was good, close by the airport, restaurants and shopping malls (they have a shuttle). Breakfast was good. Alex from front desk was extra helpful and really made our stay perfect! The only problem is they do not have a real luggage storage room for after checkout.

    4
    « Nice property, good location. »

    Convenient location, near airport,shopping and dining. Spacious rooms. Updated and plenty of amenities in room (nice microwave, tons of outlets for electronics, modern TV, lighting, etc.) Bed comfortable and nice view outside room with great light-blocking drapery. Beautiful outdoor pool My two complaints are that the breakfast was very low quality and there was only one elevator for guests and service personnel, and it was slow.

    4
    « Quality for price »

    The price of the hotel was very good for the value of services received. Wifi connection was excellent. Hotel to Airport shuttle services were good. The gym was acceptable but could have been a bit better. Breakfast was also very good.

    4
    « Trip experience »

    This was not the first time I stayed at Best Western. My stay this time was just as good as in previous stays. The location is ideal for business and pleasure and staff are hospitable and helpful. I would recommend a stay at this hotel.

    5
    « Port transportation »

    I found the changed the company that doest the transportation to the port now it's $15 per person while I found miami transportation and they are $9.00 per person. If you need transportation call them at 305-412-8008 I've used them for 11 years now there pushed out. I no longer work with them

    5
    « Great Place »

    Very nice hotel with very friendly staff. The room was nicely decorated and comfortable. We were in town for he Miami carnival and needed a place to stay that was close to the Fair Grounds. Very clean...there's a pool!

  • 3
    « Not so close to the airport »

    Needed something close to the airport for an early flight the next morning. We waited 35 minutes for the shuttle to pick us up at the airport. Then it took 45 minutes to get from the airport to the hotel. The hotel was nice, clean and has restaurants within walking distance. In the morning the shuttle showed up late but got us to the airport in time for our flight. We found out that there's a Best Western Plus North that is closer to the airport. We will stay there next time.

    4
    « Value for money hotel..Clean and convenient! »

    Stayed here for 5 days...It was nice!I appreciated having the shuttle service to and from Dolphin mall and Miami international mall...Also the hotel was close to some food places auch as pollo tropical..a pizzeria...wendy's to name a few as well as close to a supermarket and a pharmacy...The daily breakfast wasnt bad for what was offered..Decent place..would go back again!

    3
    « Older hotel with some issues »

    Staff was excellent but hotel is showing its age. Breakfast was very good with lots of selection. Pool was lovely. However there was mold on the ceiling in the bathroom and that is not acceptable. The hotel is quite a distance from the airport but they do have a very good shuttle service. There was good A/C in the room and plenty of hot water.

    5
    « Extremely pleasant experience »

    I very much enjoy my visit at this hotel, the staff was kind and courteous, the cleanliness and comfort of the hotel was excellent. The staff takes care of every single detail of your stay, you wont be dissapointed. You should definitely stay here if you have the chance.

    4
    « Comfortable and adequate for nearby Business needs »

    My stay here was to facilitate 3 days of business at a location not far away. It had all that I needed for that time such as free wi fi and local calls, a fitness centre, outdoor pool, full breakfast, papers and airport shuttle. The only things I had issue with were the taste of the scrambled egg, which was tasteless and likely not made with real egg, and the coldness of the rooms. I returned to my room at the end of one day and found the setting at a freezing 60 degrees - I had left it at 77 because I don't like feeling cold. Front desk staff were very helpful (especially when I thought I had forgotten something in the room).

    4
    « Acceptable »

    Nice hotel, well located, but not so close to the airport, with restaurants, shops and pharmacy nearby, kind and helpful staff (I was granted a free early check-in, which was great, after an 17 hour trip) , good American breakfast (my gratitude to the kind and helpful Mary). Spacious and clean rooms, provided with good toiletries and coffee/tee machine and supplies. Negative: shower on a slippery bathtub, with serious risk of falling, (a non-slip mat strongly recommended). Airport shuttle runs every two hours.

    1
    « Bad experience »

    A non clean, expensive and bad experience. It is close to the airport but that´s all. I will choose another hotel the next time I visit Miami. The lady at the front desk was unpolite and she didn´t care about the service she was delivering.

    4
    « Nice Stay, Nice Property...BUT.... »

    I've stayed with Best Western in many places around the World. So, I know what to expect and I am usually not surprised or disappointed. This Hotel was very nice, very accommodating and the staff very friendly and helpful. The property itself is well maintained. It does have a nice outdoor swimming pool and small, but adequate work-out room. The room that I had, was spacious, comfortable and modern. They do offer a decent breakfast in the morning, nothing fancy, but a nice variety of food They also have a washing machine and dryer, which comes in handy if one is staying for more than a few days. The location itself is convenient, both to the major highways and their are plenty of restaurants in the area. Their were a few issue's that I had. For a facility this big, there was only one elevator, so at certain times, it can be a long wait for a ride. And in the breakfast area, with so many people, at times it was just too crowded to accommodate all the guests. And my biggest complaint, was there was absolutely no water pressure in the shower. They actually moved me to another room, but even there, it was inadequate. But all in all, for the price, it was a good choice. .

 

Getting to the hotel ...

All directions
·From: Florida Turnpike. Take Exit 29 (NW 41st Street) east to 107th Avenue and turn right. Make first left to the Best Western Plus® Miami-Doral/Dolphin Mall located on the righthand side. ·From: Dolphin Expressway SR-836. Take Exit toward SR-985/Florida's Turnpike/NW 107th Avenue. Keep right and merge onto NW 107th Avenue. Travel northbound and turn right at NW 38th Street to get to the Best Western Plus® Miami-Doral/Dolphin Mall. ·From: Palmetto Expressway SR-826. Take the NW 36th Street/SR-948 Exit westbound onto Doral Boulevard. Continue to follow Doral Boulevard and turn left at NW 107th Avenue. Make first left to end of street, the Best Western Plus® Miami-Doral/Dolphin Mall is on the...

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