Best Western Plus Kendall Airport Hotel & Suites,  Miami

4.5/5  - based on 611 guest reviews.
13700 SW 139th Ct, 33186-5570, Miami, United States - See map
+1 305 969 1600 +1 305 969 1400

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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based on 619 traveler reviews
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Welcome to the Best Western Plus Kendall Airport Hotel & Suites. Whether you are traveling for business, pleasure, or relocation, this modern brand new hotel offers a unique blend of elegance, exceptional service, state-of-the-art amenities in the best corporate location in the Kendall area, across the street from the Kendall-Tamiami Executive General Airport (TMB). Easy to get to the main highways, attractions, beaches, shopping malls, hospitals, sport events and much more in the Kendall and Miami cosmopolitan center. The hotel has stylish decor including custom designed furniture and lighting, granite counter tops, glass back splashes and new appliances in rooms with premium guest room amenities including personal safe, microwave, refrigerator, iPod® dock radio and alarm clock, state-of-the-art fitness center, world class lobby and much more. The Best Western Plus Kendall Airport Hotel & Suites awaits your arrival with the perfect blend of relaxation, culture and adventure. Enter a heaven of elegance, where a relaxed ambience, updated technology and spectacular Florida and airport views allow for an effortless combination of business and pleasure in our upper scale accommodations. We believe it is important to save our environment and conserve our natural resources. This is a reason why our hotel was designed as a Green Hotel. our guest will be able to use the electric vehicle charger in this spectacular hotel. Enjoy your stay.

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Room 1

Guest reviews


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based on 619 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
384
Verygood
 
174
Medium
 
26
Poor
 
17
Horrible
 
18
Business Business 107
Couples Couples 142
Family Family 245
Friends getaway Friends getaway 43
Solo travel Solo travel 41
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Kendall Airport Hotel & Suites,Miami
  • 5
    « EXTREMELY PROFESSIONAL ENVIRONMENT »

    The staff is great, very professional and attentive. I usually stay between 2-3 nights and it's a nice quiet environment. They have a small bar which makes it convenient if you don't want to go out for drinks. Breakfast is great. I definitely recommend this venue.

    5
    « Last minute Hotel »

    Excellent value. This was a last minute reservation and they were awesome. The bar was unexpectedly closed, but the clerk helped us find a grocery store. We were exhausted, but able to relax, get our laundry done, and get a great night's sleep.

    4
    « Lounge Closed During This Stay »

    I stay at this hotel every few weeks and have been very satisfied from the beginning. I was very disappointed that there was no staff available to open the lounge as I usually enjoy watching tv and having a drink after work. I hope this is available on my next trip.

    5
    « Available Parking »

    Very new, a small bar, a wide breakfast selections, and a lot of available parking no matter what time of day.. The only issue is there is no coin operated laundry room. Sometimes while on long trips clothes may need to be laundered to recycle so having a coin operated laundry room would assist greatly. I have no complaints I will stay here again, I stayed in the suite. The service at breakfast was by far better than any other Best Western I have stayed at, the attendants will ask if they can assist you with anything and are by far more attentive than I have ever seen.

    5
    « Best Hotel in the area! »

    I dont know why I never stayed in this hotel before. I always come to this area but I had stayed in the other properties in the area. This hotel is so beautiful and modern. The staff is so welcoming and polite, the breakfast is outstanding. I am definetaly making this hotel my new home.

    5
    « GREAT HOTEL & STAFF !!! »

    My company frequently books hotels in this area for work projects and whenever possible we choose to stay at this hotel. The rooms are spacious and clean. The breakfast buffet great. The staff is very accommodating and friendly!!!!!

    5
    « Great bang for your buck! Well trained staff and very helpful! »

    I have stayed at this hotel on multiple occasions and even recommended that my family stay there during a visit for the Christmas/New Year holiday. I do not recall staying at a Best Western prior to my stay at Best Western Plus Kendall Airport Hotel but I now consider staying at their hotels after my experience at the Kendall Airport Hotel. Their rooms are modern, clean, they offer a great breakfast, have a nice bar and their staff is very professional. I am not sure if the woman I witnessed assisting a fellow colleague was the general manager but whomever she was, she was very professional and accommodating. I believe her name was Ms. Lopez. A guest in front of me needed help with something and Ms. Lopez quickly advised her colleague on how to accommodate said request of the guest and provided a clear understanding of all the amenities the hotel has to offer. This Best Western is my go-to whenever I am in Miami (at least 1x a month). Thank you for your service; you have certainly set the bar high!

    5
    « Nathalie down stairs is great! »

    Very friendly staff! Hotel had a really good breakfast as well. Not too far from FIU and other spots in Miami. Will definitely stop by again. Wish I had enough time to stop by the pool and to chill at the bar.

    4
    « Nice new hotel »

    Clean, comfortable, and conveniently-located hotel with all basic amenities. Would definitely come back. The staff was very friendly, although sometimes I had to go and find help. Much of the wing of my hotel floor (including hallway at all hours) was occupied by some law enforcement agency officials on assignment for most of my stay. I support our law enforcement, but not sure I would have booked a guest in the middle of their business block, and I think I might have mentioned it to the guest before he got into the elevator to his room!

    5
    « Highly recommend!!!! »

    I stayed at this hotel because my friend had stayed here previously and recommended it to me. I ended up staying at the hotel several times and love it!! The entire staff, from front desk to kitchen to cleaning goes above and beyond to ensure that you are absolutely happy during your stay. I had many requests during my stay, and no matter which staff member I spoke to, they were always friendly and did the best they could to accommodate the requests. The hotel is newer, so things are very modern and clean. I am very picky about cleanliness and this hotel is a 10/10 clean! They have a nice pool, gym, and bar. The breakfast is amazing and a great selection! I would highly recommend this hotel and would definitely stay here again in the future!

  • 4
    « Clean suite and nice breakfast BUT »

    The room was very clean upon entry. Breakfast included eggs and bacon. There was also cheese omlettes. The problems with the shower other than low water pressure are that it was an open shower with half door. Obviously the other glass door had been removed sometime in the past. It is too cold to have a door there that is that short. No heat lamp in ceiling either. Ameneties are attached to the wall. The soap dispenser didn't work. They gave the two of us exactly 2 towels. There was a sign that said to call if you needed additional towels. For the cost of this hotel they were chincy with the amenities. The bed was saggy in the middle. The desk furniture didn't seem to fit the area well. WIFI and cable was fine. Rating a 3 because the amount we paid was way too high for all of these issues.

    4
    « Nice Stay »

    This was the first time we have stayed at this BW in Kendall. We usually stay at the one on Kendall Drive and 122nd Avenue, but they were booked. The hotel is fairly new and modern. It's across from the Miami Executive Airport. The hotel is quiet and you can't hear the airplanes....just in case you are concerned about noise. The area is under a lot of construction with other hotels going up around it. There are a lot of industrial buildings around the hotel as well. It seems like it's out in the middle of nowhere but easy access to other areas like Pinecrest, Kendall, turnpike, etc. Rooms were nice (except needed serious vacuuming), but bathroom was a little cramped. The free breakfast was good...lots of choices as with any BW. Nice workout facility. The only reason I didn't give it 5 stars is that the dining area had trash (used utensils/napkins) behind plants and lamps (and breakfast hadn't started yet), and the lobby bathroom was disgusting (according to my husband who isn't picky...wanted to use it prior to our departure for home)....toilets backed up and hadn't been cleaned in awhile. Staff is not as friendly as we are use to at the BW Plus Kendall Hotel and Suites. We will stay here again only if the other one is booked.

    4
    « Great hotel »

    30 minutes from Miami International but worth staying here and had many restaurants and shopping within a mile. We were traveling up from the Keys so staying at this hotel was not out of our way to the airport.

    2
    « NO HOT WATER! HORRIBLE MANAGERS AND SERVICE! »

    On the last day of our stay the entire hotel was out of hot water. The overnight manager had told us that we would receive a 20% refund on each of our rooms upon check out. The night manager had left before we checked out and left all of his un-solved issues and very unhappy customers to the day manager. The day manager would not do anything since we booked with Expedia and gave us the number for the Director of Sales and Marketing (Grayce Lopez). After a very irritating phone call with her, her solution was for us to create a rewards account with them and she would award points. After finding out that is no interest to us, she no longer wanted to assist. I called Expedia which of course has to call the hotel and verify, as well as come up with a percentage to offer, they came back with 10% per room instead of the 20% we were promised. So instead of a $305 refund we were given only $152.52, this does not even cover 1 night for 1 room of our 2 night/3 room stay. The hotel did not care that the manager had promised 20% or the fact that they were leaving a customer unhappy and losing our business in the future.

    4
    « Natalie »

    Natalie was very helpful during breakfast. She deserves her gift card. Overall nice place. Great service. The bathroom style is unique. It takes time getting used to it. Extra towels perhaps. Enjoyed my stay.

    5
    « Made my Teddy bear feel at home »

    My Fiancee, myself, and my 6 ft teddy bear consistenly stay at this location not only because of its proximity to my parents but because of the great staff that works throughout. Michelle at the bar is fantastic and the front desk was great suggesting delicious food nearby and a store to purchase a shirt that says Miami

    5
    « Amazingly affordable and clean hotel »

    I am a frequent traveler and I've been to many hotels. This hotel is clean, beds are comfy, and the breakfast buffet is one of the best I've ever seen. The associates are so pleasant, accommodating and friendly. The facility is located quite a distance from the bustling part of Miami but it's worth the distance. I would stay here every time I come to Miami.

    1
    « Lipstick on pig »

    Hotel on surface looks great, new and modern. Comes with little bar and restaurant because its in the middle of nowhere. The room was nice, bed comfy. The shower and bathroom designer needs to be swatted. The shower is a stand alone stall with a glass partition, not a door. The rain forest style shower head hangs over head almost mid way and at edge of glass. I was in the shower longer than normal because the water pressure was insanely low. Not having a curtain or door on the stall water went onto floor. It was quite a surprise when I stepped out onto bath mat and damn near went on my behind due to the slippery, very wet floor. We used most of our towels to sop up the water that sprayed out of the shower. Two things: water savings is important, but if you use the shower twice-three times as longer than usual and cant get shampoo and soap off, what is the point in ticking off the customer who will never come back? Two: why would someone approved the shower design that gets the floor wet and could cause potential harm.

    5
    « EXCELLENT PLACE TO STAY »

    This hotel is perfect for our company's needs. It's convenient, the rooms are nice and always clean. The staff is pleasant and very knowledgeable about the surrounding areas. We use this hotel at least twice a week and we have never had any issues. I highly recommend staying here for business or with your family.

    5
    « New, clean and excellent »

    Everything about the hotel was excellent - clean rooms, modern amenities, great staff, breakfast in the mornings. I'm staying no place else when I have to visit Miami on business. Would recommend highly

  • 5
    « Great place to stay , great breakfast »

    Very clean, wonderful staff. Thank you Augusto for your humor and helpfulness after a long day. You made our day! Great variety on their continental breakfast. You'll have a comfortable and clean bed and pillows

    5
    « Great hotel! »

    This was the best hotel I have stayed at. They make you feel welcomed and comfortable. The breakfast menu had a good variety and was delicious. The fitness center gave me an opportunity to get a good workout. Overall I was very pleased!

    5
    « Very helpful and caring staff !! »

    My family and I were very happy with our stay here at the Best Western PLus Kendall. The staff were very helpful and went way beyond what they had to. Natalie who works in the kitchen and Anna at the front desk always looked after us, and always had smiles on their face. We will definitely be staying here again.

    4
    « Wedding Preparation »

    We stayed overnight to be closer to the venue for my cousin's wedding. The next morning, we went to breakfast and really liked the menu selections; the family had a great time. The staff were very nice and accommodating, especially Nathalie, Ana, and Rosario (made breakfast more !). I would refer this place to friends and family. Definitely, will do it again in the future.

    5
    « Michelle is the best bartender I ever met »

    I stayed at this Best Western recently, everything was great, awesome complimentary breakfast, clean room great hospitality. All in all it was a great experience until.... UNTIL I met Michelle! Now I know what you're thinking, what can this Michelle of done, that is so drastic to change my whole experience? To change my outlook, not only about the hotel but of MY ENTIRE LIFE!? To make me NEVER be the same again!? Be the most amazing person EVER that's what. From her amazing red hair, to her delicious milk shakes, purse candy and loving chicken wings, she changed my entire outlook on life. I will never be the same, she touched me..... not literally, but a guy can wish right? I would of recommended staying here, but now I MUST INSIST. At least as long as Michelle works here. Hopefully one day they will promote her to the CEO of best Western, but for now she will have to settle for the title of the best bartender I ever met in my life!

    5
    « Customer Visit »

    Nice hotel, special thanks to Nathalie at breakfast time, very sweet, helpful and and very friendly; nothing was missing. Breakfast area very clean, very organized, Just was need it to star the morning

    5
    « Amazing auditor!!! »

    Stephanie checked me in at 3 am, I was so exhausted and she gave me a wonderful room and was very friendly and helpful.the room was nice and the breakfast was fine as well. The breakfast ladies Rosario and naty were very sweet as well.

    1
    « If you need any special requests don't even think of using this hotel »

    This hotel does not care about it guests I have a sick baby and asked if we could check in early they told me to come in at 1 we were not let into the room until 3 had to spend 2 hrs with my sick baby in the lobby. I cannot believe that they did not have 1 room available. There were like 6 cars in the parking lot.

    5
    « Top Banana! »

    When I was told I was staying at the BW Kendall I was a little disappointed. When I actually arrived, the girls on the front desk were polite, funny and accomodating. The room was spacious had everything I needed, including a microwave and a good sized fridge, and the bathroom was surprisingly big and luxurious! There is a as small bar but every night I was there, there was a different character to chat to and happy hour from 5-7 was amazing with half price beers and cocktails etc..I have to mention Michelle behind the bar who was very friendly, knowledgeablenot only about drinks, but the area too. She had a real top hotel concierge feel to her service and it was really appreciated throughout my stay. Nothing was too much trouble. I will definitely come again when in the area. Keyla too was excellent and memorable. Thanks again guys. I look forward to comong back.

    5
    « VERY CLEAN AND COURTEOUS SERVICE »

    The Staff here were very courteous and responsive to our every request. We actually stayed there for close to a 3+ weeks, and the hotel became like a home to us. My family had 2 connected rooms, and the staff would ensure that both rooms were cleaned to our specifications, and at times that were convenient for us. The breakfast staff were also very courteous, as were the front desk staff. Staff I would like to specifically mention because of exceptional service are:Natalie (kitchen), Yanasy (front desk), Kayla (front desk), Fiorella (front desk), and Betty (manager of cleaning staff). There was another yound lady at the front desk, whose name I cannot remember now. They were all very nice to us. Augustin C, Miami FL

  • 4
    « Electric Power Sockets galore »

    Modern hotel overlooking the runway (and another hotel being built next door). Well designed room with power sockets everywhere, including just below the full length mirror. Nice walk-in shower though my other half didn't like the ceiling showerhead. Fluffy towels. Nice breakfast but could do with more fruit options. Not many people about in the evening by the bar - we saw just one guest and the barman. Overly cold aircon in the business centre - must be like that to stop you lingering too long! No restaurants withing walking distance, but they can deliver. We found a good Peruvian restaurant at intersection of SW 88 St and SW 137 Ave. Would stay here again if in the area.

    4
    « Best Hotel Experience For The Price »

    Check In Staff gave me views to choose from. No smoke or musty smell anywhere. Room is spacious,can use some USB Ports near the beds and pillows could be more firm, bathroom is fine, venting can be stronger, and the breakfast choices is on the excellent side. Carmen on the dinning staff is a breath of sunshine with smiles and keeps things clean and running like clockwork with her staff. Minutes from West Kendall Baptist Hospital, shopping and eateries. Last night there was an awful humming sound on and off every few seconds. Other than that, Yes...I would stay there again, maybe on the opposite side of the building.

    5
    « Nice location, great beds! »

    Great staff, clean rooms (Windows on 4th floor could use some washing though), excellent breakfast choices (yougart, carbs, eggs, home fries, waffles, apples and other healthy choices too). The bed and pillows were AMAZING!! Walking distance to restaurants and movie theaters. Duffy's was where we ate...walking distance and affordable. Also has a jacuzzi along with nice pool.

    5
    « Nice place for the price. »

    My family and I stayed at this hotel for 4 days. Two adults and three kids. We took the room with the king bed and sofa bed. We fitted pretty well.The bed was very comfortable and the room was very spacious.. We have no complaints...

    1
    « NOT SAFE »

    The door to my room would not lock. I had an event to go to and was delayed because of this. I attempted to call the front desk and the phone in the room was not working. The A/C was not working in the room either. When I went downstairs the rep told me it would take more than 20 minutes to call maintenance and have him come out. She gave me another room which was nicer but I feel such lack of concern for the safety of guests is unacceptable. Not being able to lock the door and then to not be able to access the front desk via phone is certainly a liability for Best Western. Upon check out the rep told me she spoke to the General Manager who stated no discount or compensation could be given due to the fact I booked online. The reservation was booked through hotels.com. The General Manager is responsible for the upkeep of the facility and should take responsibility for the condition of the room. . As in any business customer safety and satisfaction should be their main concern. Upon check out the rep gave me her card and offered a minimal discount on a future visit. No Thanks!!!. I will take my business elsewhere. I need a door that locks, a phone that works and air condition.

    5
    « new year »

    I just love this place, is like home away from home, friendly staff, clean and comfortable rooms, and good value for your money. make the reservation in a hurry and staff was willing to accommodate me and my family.

    4
    « Great facility. Far from most attractions. »

    I have family in the area. When their house gets too crowded during the holidays, I escape to this hotel. Done it for about 5 years. It's modern, clean, has nice rooms, good breakfast. It is, however, very far from the most Miami tourist attractions. For my needs, location is top notch. Safe area. Close to numerous shops including food, gifts, and liquor. Parking is plentiful and free. Modern clean lobby. Friendly and very helpful staff. A bottle of water, popcorn, and candy bar on check-in. Rooms are large, clean, modern. Large TV, comfortable bed and bedding, safe, microwave, fridge. Air Conditioner was a bit loud. Large bathroom with plenty of towels and toiletries. Free fast WiFi internet. Solid breakfast each morning. Few hot dishes, fruit, waffles, eggs, pastries, coffee. Plenty of food for all the guests. Large sitting area. In the evening, they open a nice bar with a happy hour. Great place to mingle with fellow guests. Though I never used it, the hotel does have a gym and a pool. If you need to stay in Kendall, yu would be hard pressed to find a better hotel.

    4
    « Good choice for Kendall area »

    Outside and lobby were attractive. This is our third stay here, as there are few hotels in the immediate area. Other than the broken toilet, and noisy a/c unit, the room was fine. Beds were good. Breakfast was standard, although eggs were cold despite sterno. All in all ok considering it was Christmas eve

    3
    « Best Option In Area »

    This is a pretty hotel with friendly staff. However, if you need a good hot shower, this may not be the best option. The showers are a bit of a disappointment. The water here is luke warm, at best. The design is a rain shower, but the stall is not big enough to accomodate a rain shower and water fills the bathroom floor. In addition, there is no shower curtain, only a half door. This means that you will be cold during your lukewarm shower, and a good shave is nearly impossible. The staff is great, btw... and the in house bar is quite nice. The breakfast is marginal, but the place is clean and pretty. In the Kendall area, this is the best hotel... Hopefully, they will fix the showers and it will be an excellent hotel.

    5
    « Great and comfortable hotel »

    Loved my experience at this hotel. BEDROOMS: The room was clean, well designed, with super comfty bed. Just like the picture i saw on the internet. Loved that they thought of every detail as -a little kitchenette with coffee maker, microwave and small fridge. -A "L" type desk designed to have a good work station with it's own work chair. -One reading corner with side table and table lamp. - And One separate dresser with drawers. -Also a small bench for luggage support. The lighting design is excellent. You can use general or spotted without a party of shadows. It's flexible. Not a tiny room. Good space for 3 people at the room, even 4. The bathroom also is generous and without safety risks at the shower. We requested a silence room on our reservation and we slept like babies for 10 days. Very quiet room. They have an app that let's you request towels or any other service though your smartphone o tablet. On the same floor they had beverages machines and a laundry station!!!! COMMON AREAS: The hotel is modern and comfortable everywhere. Nice front desk with great service 24/7. Clean pool area and gym. Beautiful and private business center with printer. A bar, a small shop open 24/7 and a breakfast area with a lot of variety. The breakfast is fresh and with many options. The ladies are always smiling and willing to serve you, specially Nathalie that makes you feel at home. My only observation is that the coffee they serve it's very light roast, almost doesn't taste like coffee at all. It's a brand dispenser so they couldn't do much about it. I was delighted at the personal for they enthusiasm and spirit of servers. They were working really hard to make everything just perfect.

  • 5
    « Review »

    Great place, always have breakfast refilled, and great service. Nathalie helped out very much. The only thing is A/C might need some maintenance but other than that, amazing service and always prompt .

    5
    « Christmas Vacation »

    very nice, new and well apointed suite. had a great stay for the week while visiting family in the area. Breakfast was good, with large variety of items, NATHALIE, the breakfast hostes was very attentive and welcoming, making our Christmas breckfast a plesant one

    5
    « Great stay! »

    Nice and clean hotel with great customer service, check-in to check-out! Nathalie in the breakfast area was so accommodating and willing to help in anyway! The hotel is close to everything but away from the bustle and bustle!

    5
    « Marvelous »

    The staffs is great Customer Service, great experience. Starting with the people at front super friendly and professional. The batterder so lovely person, and a big Wow for Nathalie and her staff in the Breakfast area, Excellent Service. The rooms are clean, all the lady's in charge are super dedicated. I love it all. I didn't know what to do with the dirty clothes, I asked, is 2 floor with washer and Dryer, the Reception area help me getting everything done. I save a trip to the laundry place.

    5
    « "Recommend the Stay" »

    I loved everything! The staff was friendly and professional, the breakfast was amazing, check-in was a breeze and the rooms were clean and comfortable. I have made this the hotel of choice to stay in every time I visit Miami. Excellent location.

    5
    « Excellent »

    I loved everything! The staff was friendly, the breakfast was amazing, the only issue I had was other rude guests. Would recommend to anyone. Quiet, nice, professional, and accommodating. Loved everything

    5
    « Great stay »

    This hotel is very very nice. Rooms are beautiful and staff is friendly! Breakfast was fantastic and the waitress Nathalie was very helpful, friendly, and sweet. I highly recommend this hotel! It is out of the hustle and bustle of Miami but still close enough to get to nearby places !!

    2
    « Profit over Promised »

    I get an email that they need to speak to me, I call the hotel and they said that they had to give my room away as my credit card (which I just used at a convience store) did not work and they could not gaurentee my room and they could not reach me by phone. They offered me another room that was smaller and I had no choice but to take it. When I arrive at the hotel my card works and the phone number I gave them worked as well. We take the room with two queens instead of the King room with pull out sofa. We had planned for my two older children to sleep on the sofa and the youngest to sleep between us on the king. Now we had my one son sleeping in a chair with a bench seat in the room for his feet and the other two in the other queen as they do not offer rollaway beds. Now that we checked out 4 days I find multiple holds on my credit card. They could not explain why they could not reach me and may have transposed a number. A family that was sitting in the lounge area overheard my conversation and approached me later to say that they were the ones that got the room and found out that they sold the room to them at a much higher rate than I was quoted. So they choose profit over good customer service.

    5
    « Very helpful staff »

    Great Hotel , it was the Best stay ever, excellent place and the staff was very friendly, Rosario, Nathalie and Ana where always very helpful and went above and beyond to accommodate us. We will definitely return.

    5
    « Best Western Plus Kendall - Great Hotel!! »

    This hotel is awesome!!! Perfect location The property is clean and new. Very large and inviting lobby area. The front desk and dining room staff were excellent!! I originally booked for one night & ended booking a 2nd night! That's how pleased I was. Anna at the front desk made sure I got my stay extended for another night. Natalie and her dining room staff crew were fantastic. Natalie came around several times to make sure we were ok. This hotel serves a FULL breakfast!!!

  • 5
    « Nice clean property »

    Very clean and new. Efficient, pleasant staff. The breakfast was very nice and the breakfast staff very helpful. I was traveling with a special needs child and the breakfast servers, especially Nathalie made sure he had everything he needed and were very kind to us.

    4
    « Well kept hotel »

    This hotel seems to be a newer location, but it definitely has been well maintained. The staff is friendly and the amenities are nice. This was a great value for what you receive in a hotel of this type.

    5
    « Beat western plus kendall airport hotel »

    Awesome service. They don't quit until they get you want you want and need. It is very quiet with laundry facilities on every floor. They also include vending machines on every floor just in case you don't feel like going downstairs for snacks. The staff is very nice and knowledgeable about the area. I would definitely come back.

    5
    « Friendly staff, good breakfast, good kitchen »

    This is a nice newer hotel with great service and friendly staff. The breakfast is good with excellent kitchen staff. We had a small issue with our first room and they moved us to a new room right next door.

    5
    « Kitchen review. »

    Nathulie in the kitchen was very hospitable. She made the visit a pleasant experience. She made sure we had drinks and was eager to clean up. She checked back multiple times and assisted other guests pleasantly. We would definitely go back.

    5
    « Friendly, clean, near Miami Zoo »

    Nice small hotel near Miami Zoo and Kendal executive airport. Near many restaurants. Went with 3 small children to visit Zoo which is around the corner. The staff was friendly and hotel very clean. Didn't use any amenities. My son left his favorite toy. I called and housekeeping was able to find it and hold it for us. I went back a few days later to get it and staff was very sweet. Will definitely stay here again.

    5
    « Jose Gonzalez »

    Good service, the personnel are excellent, helpful and friendly!! I strongly recommend the hotel. The place is beautiful and comfortable !! I would like to thanks Eliosa, Ana & Fiorella for there great service.

    5
    « Family Wedding »

    Even though we checked in late last after the party, someone was still available to check us in, the room was beautiful and bed very comfortable, loved the shower!!! The ladies at breakfast very attentive and friendly Anna and Nathalie

    4
    « Santa andthe Polar Express Trip »

    First time staying at a Best Western -- it was the closest hotel to where my husband was working. While the size of the suite was somewhat smaller than other suites we have stayed in, it worked for us and everything was fine

    5
    « repeat customers »

    This Best Western Plus hotel is excellent, It's our second visit and we enjoyed our stay as much as the previous stay. The check in and check out was easy and with a very friendly staff. Ana and Keyla are very personable and are a PLUS to the Best Western name. We will definitely stay here upon our next visit.

  • 5
    « very good option »

    We are happy to choice the Best western hotel and we hope use again, the parking is good, exelents conditions general and cleaning, we like the lobby and the launch bar, in general we are satisfaced with stay in the hotel thanks

    5
    « Excellent »

    We stayed 2 nights. Great staff. Rooms were very clean and comfy. We even had a jacuzzi tub. What a plus. I definitely recommmend this Best Western! Breakfast set up was nice. The bar was nice. We would definitely stay again.

    1
    « Avoid this chain at ALL costs. »

    Our valuable were stolen our first night here and we were completely avoided by hotel staff and management once they were informed that we filed a police report. Conflicting reports about the events leading up to this from hotel staff occurred prior to the arrival of the police which only raised our suspicions.

    5
    « Inviting, relaxing and a wonderful staff »

    Augustos, at check in, and Michelle, at the bar, were both fantastic. They were pleasant, helpful, and professional. They made us feel welcome, adding to the experience of a relaxing evening, and a great nights sleep. Comfortable rooms. Breakfast was very nice, too. Our stay was only one night for business. I definitely recommend this as a great place to stay.

    5
    « Awesome hotel »

    I've stayed at this hotel twice and we will continue to come back. The hotel is very clean, the staff is very friendly. The rooms are very spacious, clean and comfortable. The hotel is close by grocery stores, restaurants and anything else you may need.

    2
    « Terrible »

    I'm truly disappointed with how the situation went. Greycy the sales manager is not reliable or competent. Aside from that, the rooms themselves were not up to par to our basic expectations. Examples are the loud HVAC units in multiple rooms that were in the block or the lack of room services during after hours for amenities. I would recommend another hotel in the area, if possible considering there are not many hotels in the immediate area.

    2
    « Paper Copy of Credit Card »

    First off the facilities are excellent. The staff is very helpful and polite. My issue is with the obsolete handling of the customer's credit card. That is the reason for the low overall rating. When you check in the make a hard copy of your credit card. What happens to that copy afterwards??? I asked why they did that considering that they already have an electronic reservation with all the credit card info, and they also swipe the card upon check in. The front desk clerk tried to explain but there is no valid reason. In this era of fraud and identity theft the Hotel should understand this and be proactive protecting their customers. I stay at many hotels around the country and this is practice was eliminated long ago.

    4
    « Welcoming Staff!! »

    The staff was very welcoming Eric, Ana and Keyla were kind and helpful throughout my wife and I's stay. The rooms were comfortable and clean. They have happy hour at the bar and Michelle makes an amazing mojito. Will recommend to friends when they come down to Miami

    5
    « Great service »

    I have been staying at this hotel since it opened, by far its the nicest and cleanest BW. The staff at breakfast, Natalie are great . Would definitely recommend this hotel always. It has lots of places to eat and shop nearby.

    5
    « Great place. »

    A very nice, clean, and quiet hotel. We had to leave very early in the morning so we can't evaluate the breakfast. Very nice staff. No bugs in our room. We would definitely stay there again. Very close to shopping and restaurants. Nice bar.

  • 2
    « Bugs in my room »

    Within 10-15 minutes of walking in and checking the room out, I encountered close to 10 cockroaches, I immediately went down to the front office and since all rooms were booked she offered to spray the room and when someone checked out in the morning I can then transfer rooms. By 12 the next day I still wasn't moved from the room I had to bring all my bags to my car and leave the hotel with all my things instead of being able to unwind and leave my belongings. Finally when I came back they had another room for me which had no bugs. But when I inquired about how we are going to justify the fact that A. I got no sleep because I hate bugs. B. I was extremely inconvenienced by the situation C. did not think it was fair to spend over 130.00 on a room that was filled with bugs. They offered me a whole 15.00 dollars of my first night so i still paid 120.00 for a night in a room i literally couldn't even relax in

    4
    « SATISFACTION GUARANTEED »

    If you stay here you will be pleasantly surprised in the quality of this particular hotel. The rooms are large and very comfortable. Well decorated and bed was extremely comfortable. The staff was excellent and it was nice to have a lounge to go to.

    5
    « Best Western Stay »

    Brand new and very clean hotel. Convenient location in West Kendall next to the Miami Executive airport. Free wifi and express checkout are provided. Received excellent service from the staff for checkin, checkout and breakfast.

    1
    « Vacay - hotel no bueno »

    They cancelled our reservation without contacting us even though check-in is until 12am! Hotels in the area completely booked. So it seems they cancelled it for an immediate sale! So annoyed!! Unhelpful reception.

    4
    « Good option in Kendall FL »

    We have some friends that live in the area so we decided to book this hotel. It was really nice. The room was very clean and the bed is super comfy!! There was also breakfast included and a very competitive rate. We were really pleased with not having to drive 40 miles back home.

    4
    « Quality »

    I stayed at Best Western Plus Kendall Airport this past weekend and was pleased with the service received. The room was cleaned and the staff was courteous. The place was clean and the staff provided good servicell!

    5
    « Great wedding party hotel »

    This a very good place to have your wedding party stay. They have all the ammenities for a super low price. They have an awesome full breakfast with great staff to help start your day. I love the waffle maker. It is a great added touch. Overall, the value for the stay is great and we were very comfortable here.

    5
    « Great hotel! So close to Miami Zoo!!! »

    Great stay, every day housekeeping, full breakfast, from yogurt to eggs, sausage, toast, good breakfast. Free parking. Staff is so nice. Clean rooms. Clean sheets!!!! Highly recommend. It is so close from Miami Zoo.

    4
    « Comfortable quiet and spacious »

    Great stay. Wanted to be in Kendall, near family for an event and this was a great choice. It was fully booked but still quiet. Rooms really spacious and comfortable and everything looks new. The shower as stated in other reviews is kind of weird but no big deal. Small pool but my kids enjoyed even with the rain. Breakfast is varied and pretty good. Lots of choices. Water and hot coffee/tea available all day.

    1
    « Wedding group »

    Visited last weekend and reserved over 9 rooms. Management did not work with us and mistreated us. Complained to corporate and no word... Very bad chain of Hotel in customer service. Won't be staying in best western's ever again.

  • 5
    « Awesome Service »

    I passed by the area and needed 2 nights, I was checked in by STEPHANIE!!! and she was awesome, she checked me in into a wonderful clean room and gave me all the info and service I needed. Michelle the bar tender was great as well and very attentive. I enjoyed my stay and will definitely come back again.

    5
    « Best bartender EVER! »

    I was just visiting the area, and stopped in to have a couple of drinks. The bartender, Michelle, was really attentive, and very helpful. I have been back a few times when she works and she always has a smile on her face, and she always goes out of her way to make all of the others at the bar happy as well. Hotel is nice, from what I saw, but Michelle will be the reason I will be back. Always love a good bartender. Thanks BW and thanks Michelle.

    5
    « Best Vacation Ever »

    my husband and I were looking to have a vacation that we could relax and stay away from home and coming to this hotel was the best decision ever. we slept like babies and by the time our vacation was over we were so relax neither one wanted to leave. but for sure this will be our hotel to run to if we need to relax.

    1
    « the cleaning service crew stole my daugthers Iphone. »

    when to the hotel on august 20, 2017 and my daugther forgot her iphone on the room. and cleaning crew got inside the room after we left and when we asked for the iphone hotel front desk cover the crew saying there was no iphone there. but my daugther had it on the night table.

    5
    « Labor Day weekend »

    2nd visit to this hotel. First room I was given had a noisy air conditioner but the staff promptly changed us to another room. Rooms are very clean, comfortable, bathroom very clean and room overall very nice, beds are very comfortable slept very deep. Morning they have breakfast and also A bar at night in the lobby with happy hour!!!

    5
    « Outstanding Hotel Stay »

    This is my 3rd stay at this hotel and the facilities are excellent as well as the staff. The breakfast is SUPER!! and the attention from the staff in charge of the breakfast is outstanding. Especially, Natalie makes sure that everyone has what they need and offered her assistance to all of us. Definitely I'll keep coming back.

    5
    « Great front desk staff »

    Great hotel! Keyla and Ana from front desk were awesome. Made us feel welcome and really made our stay extra special. They are very helpful and courteous. Will definitely stay here again. Our room was spacious and clean. The complimentary breakfast was also good. Lots of choices offered

    4
    « Nice Place To Stay »

    This is a safe, clean convenient place for me to stay whenever I come to Miami to visit my daughter. Good service and a good breakfast for free is also an enticement and added bonus. I also enjoy the clean swimming pool and relaxation area.

    5
    « Greater than Expected »

    This was our first time at the new brand of Best Western. I was very impressed with the décor of the lobby and rooms ... the breakfast was more than expected. Service was GREAT. The bed was extremely comfortable - I especially liked the blanket that was used. If this room cost 2X as much ... we still would have been impressed.

    5
    « Top Gun Trip »

    Great palace to stay, clean and good value. Location was nice out in the country of Kendal, FL. Lot's of place to eat and grab supplies, we drove down to Key West and back on the same day. Newer hotel lot's of detail in the room's, great place.

  • 5
    « Fantastic experience. »

    I truly enjoyed this location. Convenient, ample free parking, very friendly staff, clean, very good breakfast (included). Ample rooms with wonderful beds. Congratulations to the people running this hotel.. I will definitively recommend it. (Stayed August 3-6, 2017 room 520)

    5
    « Great Hotel »

    This hotel was wonderful. It was clean and the staff was wonderful. It is in an quiet area off the main road which was relaxing. The breakfast was great and so much better than the traditional waffles and cereal, but the waffles were great if that is your preference. Pool was a little small, but it isn't a deal breaker for me. The property was well maintained and we felt safe. Rooms were beautiful with rainfall shower heads coming out of the ceiling and super comfy beds that you just sink to sleep in. Definitely will be staying here again for sure.

    5
    « Best of Best Western »

    I knew someday we would be staying in the western Kendall area and want ed to stay here. So glad we did. From the easy check in to the wonderful room to their great breakfast, our stay could not have been better. The hotel appeared to be close to fully booked and even so was very quiet. Our king bed was very comfortable as was the seating area in the room. The only weird quirk was that shower did was open to the room with a door which allowed the floor to get wet some. That is just a design question but other than that the room was awesome and what one would expect in a higher end property. I would highly recommend this property if you are staying in the area.

    5
    « Great hotel »

    This hotel seems brand new. The lobby is very appealing, has a bar and lots of seating for the free breakfast. The breakfast was nice with a variety of choices. The rooms have plenty of space and have awesome lighting including neat little reading lamp thingy on the wall on each side of the bed. The bathrooms are nice too, the showerhead is nice (rain-type). Only having a half shower door is kinda weird at first but surprisingly doesn't make a mess in the bathroom. The location is away from lots of traffic which is how we like it. A short drive to restaurants and shopping. The staff is very friendly and this will be our new go-to Miami hotel when we make trips to the mainland from the Keys.

    5
    « My stay was perfect »

    We had a great stay. We stayed 4 nights. Breakfast was great, staff was friendly, rooms were very clean. It's in a great location with shopping, restaurant's, and any other type of store you would need very near by. I would definitely stay there again with my family.

    5
    « Very clean and new »

    We stayed one night and the hotel is central to many restaurants. It was clean and spacious. The staff was helpful and the lobby had 24 hour cool water and hot beverages. The breakfast was one of the better that I have seen. I travel weekly on business and would definitely recommend.

    5
    « Amazing! »

    We only stayed here for one night as we had a day trip to the Zoological Foundation planned and this hotel was one of the closest. I can honestly say this bed was one of the comfiest beds I've slept in! The room was spotless and the staff were so helpful, I missed breakfast the next morning so they helped me order food in from a local cafe. Would 100% recommend

    4
    « GREAT STAY at a GREAT PRICE...be aware of Air! »

    Short and sweet, I would give this hotel 5 Stars if not for the AC situation. My son and I got in late and the AC unit smelled like a locker room! Damp, wet, moldy, musty, it was terrible. We were too tired to change rooms plus we were only in one night. Other than this issue, everything was perfect. The room and hotel were well decorated. The breakfast was filling. The price was excellent. Location south of the city was okay. I would stay again, but ask to change rooms if the AC situation is the same.

    2
    « Disappointed »

    This hotel was awesome.....but it has gone down the drain!!!! The A/C had to be fixed....the refrigerator did not work and had to be fixed....the water pressure of the shower was bad....There is a Holiday Inn across the street from this hotel on the other side of 137th and we will try it for our next trip. It is a shame because we had stayed there like six times:(

    5
    « Exceptional Customer Service »

    We really appreciate that even though I came to the hotel earlier than the check in time the girl at the Reception contacted housekeeping and the Housekeeping Supervisor to confirm the availability of room for us to be able to get drees to attend the wedding we were attend. The quality and freshness of the Buffet breakfast was exceptional. Plus the friendliness and exceptional customer service of the staff.

  • 4
    « Was okay »

    Front desk was always excellent. The only incident I had was with the breakfast manager. About not being able to take my children's breakfast to their room. The other incident was with the housekeeper partiality cleaning the room and barging in while we were taking a nap. Even when I had the sign saying "Please do not disturb". Overall they weren't disrespectful. They were kind and helpful.

    5
    « Excellent Stay »

    Very satisfied with service, the staff was friendly and accommodating. Breakfast was very good and lots to choose from, my grandson loved it. The room was spacious and modern. Wifi worked extremely well!

    4
    « Great stay »

    The only negative thing is breakfast was too early 6-9 and i didn't like that the bathroom didn't have a door just half of a glass....Everything else was great. The staff was really friendly and helpful and I was also able to take breakfast to my room.

    3
    « This place used to be better »

    This is not my first stay at this BW, in the past it's been great this time I was very pleased with the room but the staff needs to be adjusted nighttime staff to be specific. I arrived to my room after spending the day in key largo on the water to find ants all over my bar area, I sprayed it with off and wiped down the bar with some washcloths they supplied in the room. When done I called downstairs to the front desk and asked the gentleman for some more washcloths because I had used mine to wipe ants crawling on my bar. He said oh we don't have any more washcloths I'm sorry, I'll send you some hand towels, (idiot) I explained to him why I needed some more washcloths because I wiped down ants crawling all over the place and he said oh that's not good I'm sorry and that was the end of the conversation, I had to go buy some dang washcloths just so my family could shower. The next evening upon walking into the hotel I stopped at the front desk because I needed quarters to do laundry. I asked the girl and she said sorry I don't have quarters, I said it's for me to do laundry at your machines, she said umm yea we don't have any. The sign on the washer wall clearly states they do. What the hell would they have done if I needed to buy something that required quarters in return. Considering the lack of customer service I received and that there is also a hotel being built right in front of this one that blocks the view of the airport I don't see myself staying here again. There's a design flaw with the shower doors for sure, it's 1/2 a glass on the shower and you flood the bathroom along with entrance to the room when you shower. The rooms and the grounds are good but the staff spoils it all. I hope this is seen by management and addressed so these things can be fixed. I hate that this occurred because I thought I had a gem of a place to stay when down visiting family but now I will have to find a new place to stay.

    5
    « Customer Service Oriented Hotel »

    I stay in this Hotel over and over again, I feel very safe even if I travel alone. They have a shuttle within a 3-4 mile range where they take you and pick you up. The Staff in Reception are always willing to give the extra mile to make your stay as comfortable as possible. The breakfast is more then a Continental Breakfast , very complete in all aspects for a good breakfast. The House Keeping Personnel are also very attentive and helpful if you should need anything. The Hotel complete staff has a 10 . I highly recommend this Hotel in this area, I have tried two different ones in that area, but this one is the best by far.

    5
    « Miami vacay »

    Excellent value I felt like I was at a five star hotel the beautiful lobby with the waterfall the room was spectacular the bed was fantastic it was comfortable quiet and oh so clean and so much space in each room I felt really comfortable I will stay there again

    5
    « Quick and Pleasant »

    I checked in very late and Stephanie was very helpful and very sweet. Check in was fast, the room was nice, breakfast was very pleasant. would definitely will be coming back again. The hotel is very quiet which I like but if you are trying to go to the beach you are a bit far.

    5
    « Best Western In Kendall Airport review »

    I had an excellent stay at the hotel. A few minor problems but nothing which will stop me from staying at Best Western Inn at Kendall Airport Florida location. The staff at the desk was great, excellent rooms and great breakfast. I will stay at this place always when I need to stay near Kendall Airport.

    4
    « Very Good for the Price »

    This is a very beautiful 3 star hotel. The staff was very friendly and welcoming. I liked the beds, they were comfortable enough where my back didn't hurt the next morning. One piece of advice for people who are thinking of booking here is that the bathrooms may look nice but the shower has no door; it's a tall piece of glass that covers half the shower from top to bottom and the other half of the shower is wide open. Due to half the shower being open, I found that every time I took a shower a lot of water ended up splashing out onto the bathroom floor. I'm not a fan of this modern doorless shower. On a completely separate note, many of the hotel rooms have that connecting door to another hotel room located right next door. This door is not very sound proof, so if someone is staying next door you can easily hear them talking, watching tv, and et cetera. Unfortunately, after staying at this hotel for almost two weeks, I frequently heard the people next door making "woohoo", or as most people say in positive way, making love. This is expected from hotels, but because the door is not thick you may hear people messing around in bed. Here are some other slightly annoying experiences from my stay: -The cleaning chemicals or what not used by housekeeping are quite overpowering. I got quite a few headaches from the smell. -The breakfast is okay, not anything special. Includes typical breakfast foods. -The hotel is located next to a car mechanics store. Pretty much every night around 9-10 pm I heard a sports car from this mechanic store speeding down the road.

    5
    « Remodeling and up-grading my house »

    I work very close to this Hotel, actually I saw the construction of it from early stage since I drove by it on a daily basis to go to work. I never thought I would be staying here until this situation in my life came about. I came to rent a room with my son very late one night feeling deeply sad, stressed, anxious and the nice young gentleman at the front desk called Abraham was so courteous and nice. That attitude and the smile in his face and well wishes to me and my son made me say Thank you God for bringing me here!! Thank you Abraham for making me feel at home. I have stayed here now one month, and I will tell you that never crossed my mind that so many nice, professional and courteous people could be working all under the same roof. I have met many employees at the Hotel, but the ones that already have a piece of my heart is the sweetest of all Fiorella,(front desk), OMG!!! she is Gods gift to me, Ana (front desk sup.) Catherine (mgr), Marilyn (housekeeping), Tania(housekeeping), and last but not least Johnny and Rosario from the kitchen, they both are excellent, pleasant and courteous, and the breakfast is always EXCELLENT. Thank you ALL for making me feel like home and making my stay in this Hotel a very pleasant and happy experience that I will never forget. God Bless You All!!!! I will recommend this Hotel to everyone reading my review. I promise you the best experience, service, and the helpful hand of many of these wonderful and talented employees. Thank you all for your hospitality. Regards, Cookie Agostinho

  • 5
    « Great place and location »

    This best Westrin was really nice to stay at. The staff was friendly and helpful, the rooms were clean and convenient. The hotels location allowed me to experience Miami the Florida Keys and Everglades because of It's convenient location. The place was clean and had all the amenities she would need forest day. Definitely would return in the future.

    5
    « Anniversary Getaway »

    We live close by this hotel and just needed a place away from home to celebrate our 32nd anniversary earlier this month. We couldn't have picked a better place! The staff was super friendly and helpful and the atmosphere was that of a luxury hotel but without the luxury price. Will definitely be going back (maybe next anniversary) and would certainly recommend it to anyone else - whether traveling or local.

    5
    « Anniversary trip »

    Great pool and hot tub. Room very nice. Walking distance to several stores. Was a great stay. Would highly recommend this place would stay here again ifif ever in area again. Breakfast was very good. Dining room was nice and clean.

    5
    « The BEST Western of them all »

    By far the most modern, elegant and well-appointed rooms I have ever enjoyed at any Best Western. Rooms were spacious, well equipped for business and pleasure travel (ergonomic office chair & desk, large TV, additional table on wheels, armchair, decent sized fridge). Every staff member we came across, except the barman, was extremely helpful. Front desk & housekeeping went out of their way to help us, as did the courtesy shuttle drivers. The barman, however, felt like he was the cat's whiskers and was running the most pretentious bar in Miami. He told us about all the training he had received ?but then questioned another guest when he ordered red vermouth on the rocks, arguing that it was only meant to be had as part of a cocktail. An ignorant but modest barman would have served the guest without questioning his choice; an educated barman would've known that vermouth on the rocks is a popular choice in Europe. On a side note, posters in the elevator boasted about beer pitchers being available at the bar, but the bar was out of all 3 or 4 kinds of draft they usually stocked for our entire 3 night stay. Other than the bar, I would highly recommend this hotel if you are looking for something in Kendall; it is far better than the other Best Western in the area (and about 4 others I have visited in Miami) and is definitely exceptional value for money as far as Miami hotels go. ...one must keep in mind that most hotels in this price range do not have bars, so having one with a pretentious barman is much better than not having one at all.

    5
    « Love this hotel! »

    Friendly staff! Great breakfast choices! Wasn't too expensive. The shower pressure was really nice. The one thing I didn't like was, 8 felt like the hotel was in the middle of no where. But other than that it was a great stay!

    5
    « Ceo/Owner »

    Estuardo, Keyla, Abraham, Lewis, were Amazing. THE ONLY PLACE I WOULD STAY AT IN KENDALL, PERIOD... Service on point, the whole staff were polite and the room very very clean. I plain on another business trip soon. Now I actually look forward to it...

    4
    « Staying , amenities »

    This hotel is very confortable for business, clean, excellent hotal staff and services, the only draw back, is there are not restaurants or stores near by, need to have a car to go out. if you are on business and have transportation will do very well, has a small airport near by and excellent to comute from out state.

    4
    « Ver good »

    You need to take care the AC problems To loud we had to shut it off before we went to sleep or else we couldn't sleep............... ...............................................,.,...........?.......

    5
    « Amazing hotel »

    Sebastian was extremely professional and welcoming. We got really late to the hotel, so all I wanted to do was go to my room and sleep. He helped us get our room quickly and explained everything throughly in no time whatsoever.

    5
    « Pleasant Stay »

    Close to the Miami Executive Airport. There is more than enough Shopping in the area. If you need to be in the area this hotel is the one. Shopping and Restaurants are within a 5 minute drive. Hotel is relatively new and super clean. Excellent and friendly staff.

  • 4
    « Best Western Executive Airport Kendall »

    Very nice Hotel. Super clean!!! Impeccable!!! Staff super friendly, very well located. Stores and shops very close by, easy access to expressway. All the equipment looks new, very quiet. Receptionist very attentive and professional. The personnel in the breakfast area were very friendly and attentive without being in your face.

    5
    « Yummy »

    So this bartender name Luis came up to us and gave us the best service a bartender can offer. Great drinks and conversation. Enjoyed a relaxing evening. Exchanged intellectual insights on what life can end up becoming to some of us. Ask for Luis the bartender Velez

    5
    « Vacations »

    Perfect stay at Best Western Plus Kendall Miami. It's not close to MIA Airport but it's worthy. Good services, kind attendants and full breakfast (lot of options). Clean rooms and silenced place. Hope to be there again. I certainly recommend.

    5
    « Great hotel!!! »

    My husband travels to Miami often (2-3 times a month) and stays at this hotel. We came along with him and stayed on our first night and last night of our trip to Florida (we went to key west for the other part of the trip) The hotel is very clean and nice. The amenities are excellent and staff is very friendly. They have a pool, great exercise room and a bar. The complimentary breakfast was awesome. The pillows are super and the beds very comfy. This hotel is very clean and updated.

    3
    « Location »

    The lobby looks beautiful but the rooms I can't say the same the staff is nice but I wish the rooms were a little better and location there's no scenery! To me it wasnt definitely not worth the price. Usually when you go to a best Western is a better hotel this location in particular did not spirk me.

    2
    « Smelly rooms »

    I had to try three different rooms and none of them smelled fresh and clean. Hotel is located next to a regional airport and noise level is above average considering the conditions. Staff could be friendlier.

    5
    « Excellent Kitchen Staff »

    Cheff is excellent. Kitchen staff is polite and efficient and good servers. All the Staff at the reception, Shuttle Bus person is very friendly and polite. We have been leaving here for 3 months and no complains about any thing. It feel like home.

    5
    « Excellent Service »

    Everything about this Hotel is great. The Staff is friendly and helpful, rooms are clean, and a nice clean quiet environment. I recommend that this is the place to stay in Miami. The price for the room is affordable. My Children enjoyed themselves.

    5
    « Excellent Hotel »

    We had a great experience, better than previous visit and it was good last time around. The main reason we return to this Hotel, When we arrived this time around Keyla was at the front desk and she went above my expectation to make sure we were satisfied with our room and her service was with a great smile.. Thank you !!!! Will come back again!!!

    5
    « Love it! »

    Excellent Service! Love the hotel, clean and quiet. Thanks Rosario and Nathalie, you went far and beyond during the breakfast, (great by the way), specially with my in-laws over 80 years old. You will se us again.

  • 5
    « Best stay! »

    This hotel was very nice. We were always comfortable and slept well. The breakfast was great and different every morning. Rosario, Nathalie and Johny were very nice. We also enjoyed the pool. I would definitely come here again!

    5
    « Super nice staff and good breakfast at Best Western »

    I had a wonderful time! Nice, clean, relaxing and close to Tamiami Airport and the Lexus. Parking was spacious. The staff was friendly specialty Natalie at the Breakfast area, she made us feel like a home away from Home! paying attention to every detail. Thank you! :-)

    4
    « Excellent besides the A/C wall unit »

    The hotel is awesome. My only complaint is the wall unit A/C and the pressure of the shower head is lousy. You can not shut the shower so you're freezing during the shower. It was very clean and the staff is extremely nice.

    4
    « Definitely would recommend... »

    Breakfast so so. We were told it stated at 630am to 930am. But staff closed it at 900am. Kids got hungry one morning. Room is clean and very comfortable. TV high quality. Staff are polite and professional. Gym got everything i needed with 2 TV. Iwould defenitely recommend this hotel. Wi

    4
    « Nice Enough »

    Very nice property. Decent size room, comfortable bed, quite location, 5 minutes or so off of I 95. The property was booked solid the night we arrived and parking was a minor issue. Nice staff, a bit above normal breakfast selection that was very well staffed. No problem recommending.

    5
    « Very Attentive and Professional »

    Have used this hotel numerous times. Yudi and Fiorella were very professional and paid attention to details. I/family have been to this hotel several times and we have never been let down. The staff is very friendly and the rooms are modern and always kept clean. Compared to other options in the immediate area, this hotel is competitively priced and a good value for the service you receive.

    4
    « Clean, modern, great staff, minor issues »

    We were warmly greeted and welcomed by Yudy, at the front desk. The breakfast buffet is among the best, with Mariaelena and Maria Fernanda serving and maintaining it well...The hotel is clean and quite modern which was the cause of some minor irritations. We were told that no rooms feature a bathtub, which my wife prefers, just showers. Also the bathroom lighting at the mirror is modern, but not bright enough. The most irritating part of our stay, in room 617, was no WiFi. I informed the front desk twice, then again at checkout. The first response was the modem needed resetting. The second was that WiFi was working throughout the hotel and that we could relocate to a new room. We declined as were settled in to 617.

    5
    « Race host hotel »

    I enjoyed the hotel but the breakfast was horrible. I think you need to review your breakfast items. The sausage was like rubber and the eggs were always cold. The beds were comfortable and I think the hotel is very clean and very good location for the race I did for Miami Man

    5
    « Great Kendall location »

    I was in town for a triathlon and this hotel was fantastic. Super clean. Very modern. Excellent staff. I'll definitely return. My only disappointment was that I had to leave so early in the morning for the race that I was not able to enjoy the free breakfast.

    4
    « An enjoyable stay! »

    We have been going to Miami for several years for the Miami Man triathlon and every time we've stayed somewhere different because we could never find a hotel we liked. I'm happy to say that this has changed! This hotel is inexpensive, clean, attractive and was very convenient for our destination. They offered a nice breakfast and even had a bar if you were inclined to have a drink and a bite to eat in the lobby. They do have a pool and fitness center, though small. I would have liked a water cooler in the fitness center, but there were only water fountains. The room was comfortable and had nice decor. The shower in the bathroom, however, was quite unusual. There is no shower door, so the bathroom floor gets wet. Overall, we enjoyed our stay and will almost certainly return. It was an excellent value for the money.

  • 4
    « very nice two night stopover »

    Had a parking issue, the front desk solved it immediately. The folks that cleaned the room, did a top notcj job. breakfast buffet area was very clean, organized and comfortable. good job Maria and Mariaelena

    5
    « BW »

    Marialena and Maria Fernanda did an excellent job with the breakfast buffet. They both worked hard restocking the food and keeping everything clean. You could see they cared about keeping their guest comfortable and happy.

    4
    « Surprisingly nice »

    This is a nice hotel, convenient to Jackson South Hospital which was the purpose of the trip. The room and property was clean. Everything worked. Breakfast buffet was fine. It was quiet. Would stay there again.

    4
    « Great Value »

    We have stayed in this hotel on several other occasions. It's off the beaten path but it's a great value. For those interested in amenities, the pool and the work out room are small. The breakfast was good although it ends at 9:00 am during weekdays. The rooms were clean, the bed was comfortable, and the staff was generally courteous. We will be back.

    5
    « A+ Hotel »

    We came for a wedding. The hotel was beautiful. Very clean and quiet.We flew into Tamiami executive airport. The hotel sent a car for us and also took us back to the airport. We grabbed an Uber around town. We were able to get an early check in which made the whole trip less stressful. We used to live in Miami and if we have to go back we would stay here again.

    5
    « Best Stay in town -Most Attentive staff »

    I have been staying at this property for over 2 months . I consider this my home away from home , this property is new , exquisitely clean and the best part is the staff . I would like to mention in particular the following individuals - Stephania , Fiorella , Ernesto , Mariaelena , Mariafernanda and Stefania . just because of these individuals who take care of their guests like royalty I would stay at this hotel over any other in the Miami/Kendall area . These staff are an asset to not only the hotel but the company . Thank you all from Luis M.

    5
    « Very pleasant stay »

    I experienced a Very pleasant stay here at the Best Western Plus Hotel. the staff specially were excellent with customers service. Several of your employee Abraham, and Jose at the front desk, and Maria Fernanda, were outstanding with their service. they went out of her way serving and being very helpful. Maria Fernanda she was very nice at all times and with a smile at all times. the rooms were very nice and comfortable. my stay here was very relaxing and very pleasant. I would like to thank your staff for a very beautiful job.

    4
    « Clean, comfortable »

    Stayed here for a business meeting nearby. The front desk staff were welcoming and helpful. The room was clean, comfortable and reasonably priced. Breakfast was ready on time, and provided good variety.

    5
    « Wonderful Wedding Weekend »

    I couldn't have chosen a better hotel, the staff was great and courteous. Grecy was beyond amazing! she made things easier for us and everything was perfect. Excellent and safe location, I am definitely coming back!

    4
    « Best Western Kendall airport stay »

    We went to this hotel when it was open 2 days and have come several times since. It is clean, comfortable and convenient to Fairchild Gardens, which is our destination. The breakfast is good with many choices. I like having the refrigerator and coffee maker in the rooms. The "rain" shower is also a nice feature!

  • 5
    « My son's wedding »

    The wedding party and its guess stayed at this wonderful hotel for the weekend. The staff was very courteous , helpful, and professional. The grounds and rooms etc was clean and the atmosphere was great. The price was reasonable. Great place to bring the entire family.

    5
    « Wedding weekend »

    I am in my room as I write this. This hotel is fairly new. Everything is exceptionally clean. Room is excellent. Beautiful shower, two comfortable queen beds. Close to a bunch of restaurants and strip malls. They offer full breakfast with your stay and free happy hour. Very accommodating staff. Love the area. Right next to Kendall airport.

    4
    « Better Than I Thought »

    The Rooms and Lobby were super clean and everything was nice and like new. The bar within the venue was great to relax after a long drive and the staff was great! We left early, but breakfast looked like it was good and a large selection.

    1
    « Does not cater to the business traveler. »

    I checked in late & asked about restaurants within walking distance, oh there really isn't anything but we have places that deliver. Disappointing as in one place I looked it said they were close to shops & restaurants. I go to my room & there is a loud annoying noise, turns out it was the AC unit BUT there was no one available to look at it & well they didn't have another equivalent room & no way to give me a refund if I moved to a smaller room. They would have someone look at it the next day. I took a smaller room no refund. I then decided I would see what the delivery options were, the amenities book in your room tells you to check with the front desk for full menus. Most of the ones they provided either weren't open on Monday or already closed for the day. One didn't speak English so that was my fault. The convenience market had really nothing to offer in the way of food. Snack items or pre-made tuna sandwich. The front desk person suggested appetizers from the bar. I went over but didn't see anything or a bartender to ask. I thought being right next to the Executive Airport they would cater to the business traveler. The front desk clerk was friendly enough & tried. Like when I asked for the shuttle to get me to the office (2.5 miles away) for a 7:30 meeting the next day, oh it runs from 9-4:30, but he would check. No one answered the number he tried. I'll be spending money on cabs.

    4
    « A great stay »

    We usually stay at this Hotel when we visit Miami, and for good reason as it doesn't disappoint. The rooms are very clean and comfortable. We like the free parking and the complementary breakfast in the morning is very tasty with lots of different options. The staff is friendly and checking in and out is a breeze.

    3
    « Beautiful newer hotel....service lacking »

    I stayed here for 1 night on 9/22 during a business trip. When you walk into the lobby it is spacious and beautiful, with a restaurant/bar. Upon check-in I asked for a room upgrade, since Diamond members are supposed to get an upgrade if available. I didn't get one, nor did I receive a welcome gift. Basically no acknowledgment for my Diamond status. When I got to the room the first thing I did was connected my laptop, as I was under a time restraint for completion of a project. I was up on the 6th floor and got very poor wireless connectivity. It kept bouncing me off the internet and off of my VPN, which meant reconnecting every few minutes. This was frustrating so I called the front desk, told them that I was having connectivity issues and asked to change rooms. They apparently did not want me to change rooms and instead offered to bring me a cable. About 10 minutes later someone came up with a cable. That's fine but the problem with the cable is that it is only a few feet long, so I was stuck at the desk while I worked. When I'm working in a hotel room I like to be comfortable, either on the couch or bed, not confined to the desk. As for the room itself, it was nice. The bed and pillows were comfortable and the bathroom was fine. I don't particularly care for the pump soap and shampoo though. Overall it was an adequate stay.

    5
    « Great Hotel, Great Staff »

    We stayed in this hotel for 5 nights, and we loved it. We had a wonderful time in Best Western. The location is perfect close to many good restaurants. Our room and the hotel was very clean. The bed, the pillows, the shower and everything else in our room were great. The staff I mean everybody with no exception were friendly, helpful and trustworthy. One day we forgot to close our safe, everything was there, nothing was touched. The receptionist Fiorella was extremly helpful and friendly. We had a few guests one night and Esty the bartender gave an excellent service. We will definitely stay there again!

    3
    « Adequate for Business »

    You self park, carry your own luggage, nice girl behind the counter gives you the key. Room is newer than most, no view, bathroom is small, shower has NO DOOR or shower curtain, water pressure is low, push pump shampoo, conditioner and soap are a chore, pump, pump, pump barely anything comes out. Towels are absorbent but definitely not luxurious. Bed and pillow are COMFY but sheet are scratchy, low thread count. Breakfast was OK, eggs and ham are put in a tray with a cover but they are not kept warm -- the usual cereal, bagels, toast and croissants are normal quality. The waffle makers are good especially when you want something HOT to eat. Small Pool area is in the parking lot with a tall wall and glass blocks kept clean but NOT attractive at all. I would stay 1 or 2 nights for business but this place is not for leisure. Bar is empty, pool is empty -- the only time you see the other guests is at breakfast. Next to Tamiami Airport but I did not here 1 plane.

    5
    « Best Western Kendall Airport »

    Staff is excellent and the hotel is extremely clean. Would recommend to anyone. Great place to stay! I have stayed here several nights and couldn't complain about anything. The pool is a bit small and closes too early but the breakfast is hot and always well stocked. There is a lounge bar that is friendly with cucumber water always available for free which is nice and healthy,

    5
    « Best Mattress and Pillows...EVER!! »

    We got two nights' sleep that were absolutely blissful. The beds are very very comfortable - and the pillows are wonderful, too. The hotel is fairly new (3 years) and, even though it is across the street from the Tamiami Executive Airport, it was very quiet. We never heard a thing. The hotel is very clean and the staff that checked us in and out were very polite, helpful, and efficient. Our safe needed to be reprogrammed, but that was just a slight inconvenience. Definitely recommend.

  • 5
    « Surpassed Our Expectations »

    We had a wonderful stay at this Best Western. The staff was super friendly and helpful. Our room was very clean. It was also beautiful and very sleek. The bathroom was very impressive and with modern fixtures that made us feel like we were at a more upscale hotel. Breakfast was standard and didn't stand out, but otherwise I have no complaints. It definitely surpassed our expectations. The next time we are in Miami, we will definitely stay here!

    5
    « Great Hotel »

    I enjoyed my stay here. They have exceptionallyclean rooms. They offer free internet. There is complimentary breakfast - lots of variety. My room had an awesome bathroom. Here they have friendly staff. The beds are extremely comfortable. The location is good and the price is right. I highly recommended this hotel.

    5
    « Sparkling Clean, Comfortable, Beautiful »

    We spent a night in Miami for my birthday. This hotel was really superior. The decor was classy, everything was immaculate, and the beds were very comfortable. The room was quiet and the view of Tamiami Airport was surprisingly pleasant. Breakfast was superior also. We also felt safe here, a plus in Miami. Great staff - we will be back next time!

    1
    « Stay Some Place Else »

    The room was unacceptable. The AC had a loud whistle when it was on. The safe in the room did not work. There was no water pressure to take a bath or shower. The knob to turn on the water was almost falling off and I was afraid if it came off the I would not be able to turn off the water. Housekeeping did not change the sheets from the guests before me. The reason I know this is because when I went to crawl into bed the entire bed sheets were covered with long black hairs and there was make up all over the sheets. Also, there was previously used bar of soap left in the soap dish. This dirty room gave me and my wife the creeps. I left my business card for the General Manager with a note to call me. 4 days later and I am still waiting on a phone call.

    5
    « Great Place to Stay! »

    This hotel is a nice property and is fairly new. For the money it is an excellent value! Nice comfortable rooms and they even have a bar in the lobby downstairs. There is a fitness center and a pool also available. The breakfast items served are also nice. There is even a business center as well. You can even use their APP to check in. The hotel is adjacent to the Miami Executive Airport.

    4
    « Very clean hotel nice service »

    Stayed only one night but will stay here again. Very clean hotel, good breakfast and friendly service. Room was very clean and all seemed very new. Breakfast had lots of choices and the location was better than some of the other hotels we could have stayed at.

    5
    « Comfy and quiet »

    Room was clean, it had a bit of a smell, but after running the AC for an hour it disappeared. Beds and pillows made for one of the best nights rest I've had. Close to the zoo, which was a plus for our trip as it was only a 10 minute drive.

    5
    « Nice stay »

    Everything is brand new in this hotel. The design is very modern . It has a comfortable layout with everything we needed. I expected some noise from the airport, but there was none. We were up before 6 but breakfast was ready!

    5
    « A fantastic property ! »

    We had 20 rooms, for a wedding weekend. Even though we did not get a group rate, we had a rate that the 800-number offered us that was good. The spacious lobby was laid out beautifully for groups of us to meet and socialize. The property was very modern and clean.

    5
    « Great room, Great Staff, Great Location »

    Another great stay for me! This was my second stay at this Best Western location. Once again, I was wowed by the friendly staff and comfortable room. The staff is very welcoming and nice. I walked into another fantastic room. Clean bathroom, clean rugs, furniture, and beds, a nice flatscreen TV. This stay was very nice and won me over as my usual go-to property when I am in the Kendall/Miami area of Florida. Thank you for another great stay!

  • 5
    « Our second time staying and we would definitely return »

    The accommodations and staff were great. It is a nice bonus to have a hot breakfast in the am. The rooms are clean the decor is pretty. This time we also enjoyed the pool. They have a bar and appetizers which is a nice amenity for the evenings. We will definitely return.

    5
    « Great Choice! »

    We chose this hotel initially b/c of the proximity to family but the next time we are in Miami we are going to choose this hotel based on our guest experience. Great staff, the property is in excellent condition, the wifi is fast, you name it, everything met or exceeded our needs.

    5
    « Best western tamiami »

    This specific hotel was great. The rooms were modern, there was plenty of complimentary items such as mouthwash and body wash, and breakfast was included which had a wide variety of food to pick from. This place was a lot less greedy than other hotels.

    5
    « Excellent hotel »

    I'm hard-pressed to remember a better stay at any hotel in this price range. The accommodations (both the room and the common areas) were clean and new, the staff and management were friendly, everything was in perfect order. Our room was on the fourth floor and faced the airport across the street but we had no problems with noise. Be aware that the airport is an executive airport, meaning it is home to small general aviation planes and corporate jets, and the hotel is situated across from a point where east-bound departures are well-airborne. So in the mornings, there can be some jet noise. The sound is well-damped in the room though. A problem developed with a loud, late night disagreement among guests in the room next to ours. I waited a few minutes for the discussion to quiet down, but when it continued, I contacted the front desk and they handled it in a timely manner. Noisy guests are not the hotel's provision, but when guests do get out of line, then it's the hotel's problem, and it is nice to see things dealt with properly and quickly - this hotel staff did just fine in that regard. One minor issue... it's easy to drive past the side-street leading to the parking lot. There needs to be better signage on the road indicating where the hotel is, as it's back away from the main road about 250 feet.

    5
    « Great hotel »

    Great hotel with very nice rooms with micro wave and good fridge. Very clean and comfortable. Nice pool with good towel and access. Although close to the airport, very quiet. Good breakfast with clean tables. The only negative is paper cups in the room. Need a glass or two. Note my GPS would recognise Address in Kendall, use Miami.

    5
    « More than pleasant surprise »

    This was an unplanned stay after my flight was cancelled. This hotel is either new, or newly rehabbed. Very clean, with modern and comfortable furnishing. At check-in, the attendant was very friendly and helpful, knowing why I was there and recognizing I needed help with transportation the next day.

    4
    « Great stay »

    Room was very clean, beds very comfortable. The only con to the room is that we did not have enough towels and it was quite a few of us staying in two rooms. 6 people and only 4 bath towels and 2 wash cloths for both rooms. We had to go to the front desk to ask for more towels. Other than that; everything else was exceptional.

    4
    « Delightful Stay »

    Beginning with the check-in, it was simple and quick. The folks working were respectful and efficient. There wasn't an overwhelming sense of comfort or warmth in them, but then again, it's a Best Western. They were what you'd expect the room was large and inviting, as we paid for the king sized bed in a suite. Large, comfortable, very accommodating for the price. The breakfast selection was impressive, even if the quality was, again, as you'd expect at a Best Western. But compared to most hotels I've been to, the spread was better than average. Overall, my girlfriend and I thoroughly enjoyed our stay, and would stay again if in the same area.

    3
    « Pleasantly surprised »

    When American Airlines screwed up my flight and then gave me a voucher for this hotel for a night, my heart sank. I hadn't stayed in a Best Western in years, and my impression wasn't good. We arrived at 3am, and even at that ungodly hour, the front desk attendant was pleasant and helpful. The lobby was large, clean and modern. Our room was clean and quiet. It was a much nicer hotel than I envisioned. The water pressure in our shower was not good, but as we left early the next morning I can't comment on many other features! For a budget chain hotel, this is a very good one.

    5
    « BW »

    Loved our stay at Best western. We were very comfortable and would definitely stay there again and would recommend it to everyone else. The hotel was very clean and staff was very nice. The was room really nice and the bed was comfortable. Wished we could've stayed longer :)

  • 5
    « Best Western Plus Kendall »

    Check in and out was a breeze as were making reservations. Staff was wonderful, helpful and funny. It seemed the staff actually liked their jobs and working with each other and don't mind helping the guests or each other which is rare these days. Rooms were clean and nicely decorated. Beds and seating was comfortable and enough for our family of four. They also had a bar, food, pool and a little store where we could get snacks or anything we forgot. We enjoyed our stay at the best western plus kendall airport hotel & suites, Miami.

    5
    « Family Fun »

    I love Best Westerns and this one by far surpasses all expectations. At this location The Decor, cleanliness, gorgeous welcoming lobby, state-of-the-art fitness center, sparkling pool with a comfortable seating area and friendly staff who make it all happen are definitely the best. This is my third over night stay here and I will be back next week. I use to stay at the near by Best Western for years until I noticed a change. The staff wasn't as friendly, the hotel was very noisy and the breakfast had lost its appeal. I am a woman traveling alone. Feeling safe is major for me. At this location I sleep soundly and feel very safe. I know I can count on Fiorella and Olivia to give me the best service at the front desk and for Giovanni to go over and above to make sure the breakfast is just not good but outstanding in presentation and taste. I do have one suggestion. Besides keeping up with the greatness of this hotel it would be nice to have a few benches right outside the door as people sit and wait for their rides to come to pick them up. Thank you Best Western for a great job and great stay!

    5
    « wonderful weekend »

    The staff is excellent, breakfast was excellent, the rooms were large, bathrooms very nice. Beds very comfortable. Very quiet and comfortable. Pool was very clean and private. Security and safety high priority. would stay there again.

    5
    « One nighter »

    Clean hotel. Great service. Breakfast "crew" was on top of everything. Excellent. Food was replenished very quick, staff was courteous and attentive. I had to compliment the manager on my way out. Usually you do not get service like this in South Florida. Thank you!

    5
    « Wonderful experience »

    Clean rooms, good decor, excellent staffs. Amenities like lounge bar and fitness center were add ons. The complimentary breakfast was good too. Close to all freeways and lot of shops in the area. So it is located in a very convenient location.

    5
    « My stay at the Best Westren Florida »

    The best "Best Western" I stay in so far. It is clean, the staff is ready to help with what ever question or problem you may have. The rooms are very modern and makes you feel conferrable. I do witch I had stayed in this hotel the passed 4 trips I made to Florida.

    5
    « Very Nice Stay »

    I was in town for a weekend workshop and choose to stay here because it was close to where I needed to be. Check in went great. The room was very clean and very nice. I had a suite with a small refrigerator and microwave and living room area. I found the hotel to be comfortable and quiet. The breakfast buffet was decent, standard fare. Nothing special, but not bad at all. The air conditioning was wonderful. Being in Miami with the heat and humidity I've found some hotels will limit how cold you can make your room, this was not the case here and I was able to keep the room comfortably cool. Check out was a breeze and I had no problems or complaints. I would definitely stay here again.

    1
    « Woke up to flea bites!! »

    Decent hotel and breakfast. Room seemed cleaned but I woke up to 15 or so flea bites all over my legs! Also the walls are super thin. Heard people getting ice from the ice machine at night and our neighbor clearing his throat like he was throwing up.

    4
    « Terrific experience at Best Western Plus Kendall »

    Excellent stay at Best western, room was clean, bed comfortable, WiFi and breakfast was great , both check in and check out processes was great overall a great experience and i would recommend this hotel to friends and family

    5
    « Miami Vacation »

    Excellent place to stay. Very clean, and very friendly staff. I was on the run, majority of the time, leaving the hotel on a whim, in and out. The cleaning staff always made my room clean and tidy. I left several personal items in the room, and they just cleaned around them, or put them away for me. I highly recommend this hotel.

  • 5
    « Hockey Tournament »

    Nice hotel about 10 minutes from the hockey rink. Hotel was clean, modern and decorated beautifully. Served a few appetizers and had a small bar as well. Rooms were nicely equipped and very clean. Would recommend for families, business trips or any other event you need to stay a night for.

    5
    « A great family meeting point »

    Plus: - Nearby a private airport, the hotel is close to many stores and extremely easy to go to the Miami zoo. - Top notch quality rooms and the complimentary breakfast was up to par. - Facilities are on point with tech (Really good WiFi) and even has Electric Vehicle parking with chargers Cons: - No way around, you'll need to drive everywhere, the location is too far from main public transportation. Don't know the reach of Uber here, but it is fairly busy with visitors - In hotel room service has very limited times. If you feel hungry and lazy, you'll get to pick one or the other. General; Very friendly and modern hotel with friendly employees made my 4 day stay not only enjoyable but borderline relaxing. With two kids in tow and near an airport, you know this place stands out like a noise canceling headphones in the middle of carnival week. That good

    5
    « Beautiful hotel »

    Love this hotel . The room are super nice and clean , the employes go out of their way to please you .nice bar and sitting area ... A lot of restaurant not to far , close to a mall . Breakfast is good . Verry modern and super clean . And the beds awesome you sleep like a baby .

    5
    « Great Stay!! »

    Best Western Plus Kendall Airport Hotel & Suites in Miami, Florida was a great choice. The room was EXTREMELY CLEAN!! The staff in the lobby were extremely helpful. The room attendants were friendly and very efficient. The breakfast was great!! The breakfast attendant was refilling all the choices constantly. It was a great decision to stay at this location. It was centrally located in Kendall. My family lives in Kendall and this hotel will for sure be my home away from home!!

    5
    « Andreas Wedding »

    I enjoyed my stay 3 day stay. Enjoyed the service. Enjoyed my beautiful room. Enjoyed the complimentary breakfast. Alex was really nice at checkout but the rest of the ladies was respectful and nice too. Cleaning staff was nice too.

    5
    « Excellent Quality for a good price »

    I checked out the hotel via Holidaycheck from Germany. I found good reviews there and decided to book there for two nights. It was about an 30minutes drive from Miami International Airport. This small airport where the hotel is positioned at, does not disturb at all. The rooms were nice and spacy as expected,clean and fresh. At the reception desk, Chris gave us a warm and competent welcome. i would give him a 5plus !!! We slept well after this long flight and the breakfast buffet was much better than in most hotels we slept in over the years. We stood there for two nights and it was the right decision. We will come back for sure when we are in Miami again.

    4
    « Business Stay »

    Great Service,Great attention to details for your comfort. Its a little strange for parking,but it was a very nice place to come back to after work. I did a second trip there a few weeks later and stayed hewre again(something I wouldn't do if it weren't up to my standards of clean

    5
    « Unexpectedly great! »

    I have been to other Best Westerns but this was takes the cake! It felt luxurious and the free breakfast was yummy! Stayed there after I photographed a wedding in Miami and it was a wonderful surprise!

    5
    « Great stay! »

    This hotel was very clean, comfortable, spacious, and the modern. The front desk staff both at night and in the morning were friendly and accommodating. There were a lot of amenities: pool, free breakfast, free parking etc. It was a really short trip to the Buffalo Tiger Airboat tour in the Everglades.

    5
    « Excellent Stay »

    We love staying here. Its a modern, lovely,clean hotel.It's ultra comfortable and the employees are happy and go out of their way to help.They even recognized us after we stayed 8 months ago.It's surrounded by car dealerships and the airport but there are restaurants and amenities a short drive away.

  • 4
    « BW Kendall Airport »

    This hotel is well up to the Best Western Plus brand. A bit isolated for those without a vehicle with a long walk to shops and infrequent public transport. But there is a hotel shuttle which will take you free within a 5 mile radius.

    5
    « Friends for the weekend »

    Overall a great experience. No complaints, even the guests were super friendly. There was a full bar in the lobby! Breakfast was great. The hotel was impeccable inside and out. And the staff was so generous and helpful.

    5
    « Fabulous »

    We were taking a cruise out of Fort Lauderdale, but made a 2 day stop in Miami beforehand. We've stayed in Kendall hotels before, but decided to check out this hotel, since it had excellent ratings. They were correct. It's a very nice place and we enjoyed our stay very much. The staff (Chris, Olivia and Katherine) were extremely friendly and helpful with any questions we had about the area. The room was comfortable and well appointed. The TV had more channels than you could watch and the WiFi worked well. Breakfast was standard, but good. We will return again in the future.

    4
    « A pleasant Oasis for fun in the Everglades »

    We had to stay in Kendall and weren't disappointed with our choice of hotel. It's basically an above-average hotel (thus the 4 star rating) but rather ordinary in both appearance and what's offered. That's not to say we didn't enjoy it immensely. Our room overlooked the small Executive airport which was rather scenic - there aren't enough planes landing to be a bother and since they're small they don't make much noise. The hotel is VERY close to Zoo Miami and the Golden Railroad museum. It's about a 45 minute drive to Shark Valley, Everglades National Park (on Hwy 41) but quite easy to navigate and find. Also about 30 minutes to Miami and Key Biscayne - so location was good. Breakfast was adequate with several options ranging from scrambled eggs, waffles to yogurt and muffins. We were there a week and they do vary the cooked items so never got bored with selection. I would recommend if you want a reasonably priced hotel in a good quiet neighborhood. The "suite" consisted of a bed and a couch/ living area.

    4
    « Absolutely Comfortable »

    The bedding in this hotel is excellent. The room is spotless and well laid it. The other spaces in the hotel are average but in the room where it matters, its very very comfortable and nice. My only complaint is the location. Its too far to get to.

    5
    « Great Stay »

    As always, great stay. Extremely quiet, nice gym, good breakfast and the wifi is great. Friendly staff. I stay here often....it's a nice place to crash after a long day working in Miami. They have a bar onsite with good eats . Shuttle bus available for those arriving by nearby airport.

    5
    « Nice ambiente??! »

    we stayed at the hotel one night! It was very nice! The lobby very friendly. Music is listening in the background. Our beds are comfortable, very clean and the air conditioning quiet. It was perfect! Only to recommended!We will definitely book it again??!

    5
    « Slept like a baby »

    I missed a connection in Miami, and after a day in airports and hours in line, I arrived at this oasis at 11:45 pm. The night manager, Alex, deployed all his staff and explained to the busload of arriving guests what the routine would be for breakfast. My room was quiet, clean, I had a nice warm shower, watched an episode of Downton Abbey and went to sleep after leaving a message at home that I would not be back as expected. My wife called, but out of consideration, Alex took an elaborate message that was slipped under my door. Refreshed by another shower the next morning, I had breakfast and excellent coffee before returning to the airport for my journey home. All in all, this hotel helped take theedge off what otherwise might have been an unpleasant end of trip.

    5
    « Pleasure »

    The stay was very comfortable. We had an extra plus with breakfast every morning at the hotel. The staff was very cordial an attended to all needs.It was our first time at a Best Western Plus and we will be looking for one the next time we travel, because our experience was very pleasant. We wish that Best Western had the points plan like Marriott and other hotels. This will not be our last stay at a Best Wesstern Plus. Thanks

    5
    « Wonderful stay »

    Everything was exceptional from the minute we walked in the door until the minute we left. We initially booked online and then added 2 additional nights once we were there. We wanted to remain in the same room and that was no problem. The stay was so pleasant and with no problems whatsoever, we would stay in this hotel again if necessary to visit Miami again.

  • 2
    « noisy room »

    I have never stayed in such a noisy room before -- partly because of the design of the rooms (the next room shares a door with mine) and partly because my neighbors are just loud (they played TV till 2am and started talking loudly again from 5am, every night!). The front desk called them after I reported the problem but it did not help much. I couldn't sleep much although I am not a light sleeper. Plus the location is quite far from everything. Considering the bad traffic in Miami, it would take you quite a while to get other places.

    5
    « Hidden gem, amazing customer service »

    We flew in two days before our cruise and decided to stay a bit out of Miami. We found this gem by luck, and boy are we glad! It is located in Kendall which is a small suburb about 30 minutes from Miami, and about an hour from Ft. lauderdale. It is located sort of tucked away by an executive airport. We never heard a plane in the evening! The hotel itself is very clean and has a modern feel. It has a decent sized out door pool that was pretty warm, a business center, a full bar with appetizers, a mini gym, and free breakfast with a nice large eating area. A perk of staying outside Miami is free parking, and plentry of it. Here are my pros and cons. Pros, free parking and breakfast, large pool, fairly large rooms, early check in if available, quiet hotel, cheaper then hotels in Miami, amazing customer service, free wifi, guest laundry facilities, close drive to everything you need, mini fridge and microwave in room. Cons, location isn't exactly picturesque but it is quiet, you have to drive a little to find food (5-10 mins), breakfast wasn't super. We found the breakfast to be a bit blah, not enough food to keep up with demand and much of it was cold. All that being said, we really were happy with the hotel and highly recommend talking to the evening manager, Chris. He was incredibly helpful, kind, and patient. He left a note on our account to allow us to check in early since we had been traveling since very early, and we were able to get checked in at 11 at no charge! He is wonderful. We would highly recommend this hotel for families!

    5
    « Lovely hotel and good value »

    Stayed here before a day visiting the Everglades as hotel close to Gator Park and Everglades Safari Park as well as others doing the same type of shows and airboat tours. Every member of staff I spoke to were especially friendly, helpful and welcoming and our room was beautiful - really good size with two very comfy queen sized beds and modern bathroom with toiletries. There is a coffee machine in the room but also in main lobby area there are machines for getting coffee, tea or hot chocolate anytime you want and are free of charge. There is also a small outdoor swimming pool with loungers around. Whilst there are no bar facilities or restaurant, this wasn't a problem as there are restaurants and a cinema literally just across the road or a couple of minutes walk away. There were also plenty parking spaces on site for which there is no extra charge. Another plus in its favour was a really good breakfast which was complimentary and quite substantial. Other than a selection of cereals which included hot oatmeal with toppings, there was a selection of bread and bagels plus scrambled egg, crispy bacon and fried potatoes. There were various juices, yogurts and the usual pastries and muffins. Everything was delicious. I think you would be hard pushed to find anything better for the price and I can highly recommend this hotel.

    3
    « Room is OK, but breakfast is a disaster »

    for $200 a night I would have expected actual dishes and cutlery for breakfast. Instead you get flimsy cardboard/plastic utensils not worth even for the poorest of pic-nics The food is greasy, and the drink selection is just tasteless coffee or sugary "juices". Dining tables feel dirty and greasy

    5
    « Great hotel »

    Clean, modern, staff very friendly. Breakfast is very good. Second time staying at this hotel and both times we had a great experience. And the price was good too. Location was fine for what we needed.

    5
    « Sleep well & Enjoy the Breakfast! »

    We stayed here for 5 nights and were very pleased. First things first: sleep quality. We like a firm bed and although this was not as firm as we like, we still slept well and found it very comfortable. The pillows were nice too - the kind you can fluff and punch to the way you like. Room was VERY clean - even the carpet. Lighting in main room was very good. I especially liked the flexible lights on each side of the bed for reading. This room had a frig and microwave near the entrance in mini kitchenette area. The only down side was the bathroom. Although it looked trendy, it fell short of my expectations. The lighting by the sink was poor -18 W bulbs on either side of a small mirror just didn't cut it. There was no tub (which was ok), just a walk in shower. It had a 1/2 glass wall, with no curtain on the back half. But the water stayed 'in' the shower enclosure because the fixture was in the ceiling - straight down 'rainshower' style. I look forward to a stiff shower spray to massage my neck and shoulders. There is no way this could do that. I did like that the sink vanity had shelves below where I could stow my toiletries and curling iron. Now, on to the Breakfast: Marvelous!! Coffee, flavored cream, and 4 kinds of juice. Two types of eggs and potatoes every morning. Waffle machine. 3 types of cereal. Variety of muffins,bagels. And although it's right across from the airport, it's a small airport and we did not hear planes coming/leaving.

    5
    « Quiet, clean, affordable »

    A great hotel as a "home base" in Miami for the price. The keys are less than an hour away, Zoo Miami 5 minutes and the beaches 1/2 hour. Breakfast was everything expected. Easy in and out parking right in front of the building.

    5
    « Great Hotel »

    Very comfortable and nice! The breakfast is great! Loved the helpfulness of the staff. The guy that checked us in was super helpful and enthusiastic about helping us find a restaurant for dinner that night.

    5
    « great experince »

    The beds were comfort and clean. Hotel area is nice near from Kendall drive in general the hotel is new.breakfast was good. i did got the welcome feeling of south Florida hospitality in this hotel. Great experience and good for business traveler.

    2
    « Looks good but sucks »

    Looks good and room very modern. However everything else was a joke. Very loud air conditioner that the only way to sleep mwas turn it off. The TV remote did not work, and bedding was extremely heavy to the point both me and me wife had to throw it on the floor. It felt like you were wearing a suit of mace.

  • 4
    « Excellent Modern Hotel »

    This hotel is very new and modern. The rooms are very spacious and the décor is fabulous. I loved the interesting lighting options in the rooms. The breakfast is amazing. Very nice choice of hot items, as well as cereal, toast, pastries, etc. We really enjoyed our stay.

    3
    « Best Western Miami - Clean, Average »

    The hotel was nice and clean. The front desk staff seem too pre-occupied with other matters to care about guest. The bartender did not wash hands before handling fruit that went into drinks. The hot breakfast and fast check-out was very good. A little over-priced based on service

    3
    « beautiful place »

    the hotel grounds were beautiful and the harbor view was very nice. our room having the harbor view was very spacious and set up with everything you would need. decorated nicely. the pool and cheku hut were nice, food was excellent and having drinks by the pool more pleansant by woman who has run bar for years. our room was lined up on the take off and landing strip for the airport but it was not that bad.. the last plane out was around 10:30 and the early morning take off was around 7...didn't need an alarm all week. the only problem we had with this hotel was the walls were paper thin and listening to all that went on in the next room was very interesting to say the least. loved the people who checked us in, friendly and helpful at all times. also they always provided coffee and get up and go goodies every day. breakfast is included at this hotel, no hot food except waffles but enough for getting us going each day..

    4
    « Good place to stay but far »

    This hotel is pretty nice. It's brand new so the room and ammedities are fresh out of the box pretty much. Customer service was great too. If you want a late night snack or a cold refreshment next to the check in desk has a little pantry where you could get your late night craving fix remedied. The check-in supervisor Chris was very helpful and even tried to find a cheaper alternative to the expensive cab rides that I had to use from the hotel to my confrence meeting that I had for 3 days. The only reason why I didn't rate it a 5 star it's because of the area it is in. But other then that the room was great and the room was very quiet. Room came with flat screen tv, fridge, microwave and most importantly when traveling for meeting the best iron I have ever used. Even if your not a ironing condesoir. It worked pretty great. I forgot the brand name of the iron but it was great with no effort to iron your garments.

    5
    « Nice property and stay »

    We were very pleased with the Best Western Plus in the Kendall area of Miami, FL. The staff was very well trained, professional, and helpful. Since we'd reserved a 'communications assisted' room for my husband's mother, the young man that checked us in come to her room within the first 15 minutes to install hearing assistance on her phone and a flashing light to alert her when someone knocked on her door. We'd never experienced such helpful service before. The lounge/bar area was very nice and the bartender was very personable and made good drinks. The rooms were new and fresh! The breakfast was good with the usual offerings plus a few extras. We were very pleased with our stay and would definitely recommend it to friends and family.

    5
    « Made travel easy »

    This Best Western made a quick trip to Fl for a family wedding so much easier than I expected it to be. Clean room, nice beds, decent morning breakfast. Very pleasant experience for myself husband & 10 year old grand-child.

    4
    « great »

    our stay was great the location was convenient although the area was a bit off as it relates to shopping however things worked well. I would again suggest a better breakfast or a wider range of items including fruits mainly because we were served the same thing for seven days which was very challenging.

    5
    « Excellent »

    Very nice staff, nice rooms and Luis did fabulous job down in the bar. We had several drinks and he does a great dirty Martini! Beds are comfortable and the rain shower is sweet. Alex at check in was great and very cool. I highly recommend for anyone considering.

    5
    « Great stay »

    We stayed here for 4 nights before heading out on a Caribbean cruise and I'm so glad I found this hotel online. Would definitely stay there again. Clean, well appointed, and the front desk staff were super helpful. Good value compared to other hotels in the area. Nice job!

    5
    « Great Stay »

    Another great experience at this hotel! We have stayed at various hotels through out south Florida for soccor and softball ball tournaments, and this is our favorite! Staff was great, bar well stocked(important), rooms clean with up to date decor, rooms where quite and comfortable. Strongly recommend!

  • 5
    « Great Staff! »

    Chris and Ana were very helpful and accommodating during our one night staff. They were professional and knowledgeable about the hotel operations and surroundings. We had a group of about 18 people and they all had a great time.

    5
    « WARNING »

    So I've been staying here since December 22nd, and tonight is my last night. Having been here for more than a month, I feel that I may accurately describe this hotel for people. Overall, its a pretty good hotel. The hotel is very clean, and the front office staff for the most part is good. The beds are good, pillows are comfortable, etc.. But this is a solid 4 star hotel, that I am promoting to a 5 star status ONLY due to Chris, the night manager. This guy is a rockstar at customer service. He has singlehandedly made our experience here so much better, that I am gonna give this property a 5 Star review. If this dude leaves, it should go back to a 4. Cleaning Ladies: The place is spotless, and they keep the rooms very clean. But be warned, these ladies should have been Nazi Commandants. I stayed with my fiancee, and she uses two towels alone. The cleaning ladies only provide TWO towels. That's it. Asking them to provide you another towel is like going to the dentist. They take "eco-friendly" to the next level. If you need more towels, go to the gym downstairs and grab some extra ones. And don't get me started about the soaps! They will make you use your soap for weeks if they get their way. Make sure to ask for more if you are gonna stay longer. Parking Lot: It's always full. If you're planning on arriving any later than 8pm after a dinner out, be ready to circle the parking lot a few times. These guys rent out their Meeting Rooms like EVERY DAY (baptisms, Costco employee trainings, etc..) and there is always a shortage. However, its not bothersome like it might be at other hotels. Breakfast: Decent. Business Center: Two computers, and the one on the right has been broken for weeks. No one cares to fix it. No wifi printers either. You have to log in. Needless to say there might be a wait here. Bartenders: There is a wonderful bar downstairs at the hotel, w/ two large screen tvs. This hotel might have made an extra $1k from me if the bartenders ever showed up. And when they do, expect below average service. They are NEVER there. EVER. Let me remind you again that I stayed here for a MONTH. They always seemed to be in the employee break room. The guy with the pony tail is alright. But Louie should not be bartending. Let's just say tending bar is not his calling. Wifi: Overall, its fine. But always seems to be awful at night. Final Note: I work in the hotel industry, and I offered Chris a job last night. I know how hard it is to find great help who are born for the service industry. Unfortunately for me, he is unwilling to relocate. This guy is this hotel's greatest asset. If you have a problem, please go see this guy. He'll handle it, and make your stay enjoyable.

    1
    « Awful »

    I used this hotel for my wedding. I blocked off a a group of rooms for my guests and I was working with Cristy Ayala who is the sales manager at this location. First of all, she was awful. She is nearly impossible to get ahold of! I would call and her voicemail would be full so I would email her, and I would have to email her at least 4 times in a row just to get a response! Then, when some of my guests would try to book their rooms, the front desk would transfer them to Cristys voicemail instead of booking the room for them. My mother in law being one of these guests. Weeks passed and she NEVER got a call back from Crsity, and it wasn't until I called to complain to Cristy and her manager Robert Perez, that they conveniently told me that my mother in law did in fact have a room booked. Well how on Earth is my mother in law supposed to know that her room is booked if no one calls her to let her know?! She was already looking at other hotels to book as this was very important, it was her sons wedding after all! So after I called to complain to Robert and Cristy (about other issues as well), my mother in law still did not get a call for another week. When I called to ask why they haven't called her, they told me that they did call her and got her voicemail, when I asked if they had left a voicemail, the answer was "No." WHY WOULD YOU NOT LEAVE A VOICEMAIL????? So then, I called to make sure that they reserved my room like Cristy told me she would do, and when I called to check (Because I would always have to call and go over their work since they halfway did everything) the front desk told me that my room was only booked for the night of the 16th, when my CONTRACT CLEARLY STATES THAT I NEEDED THESE ROOMS FOR THE 15TH AND THE 16TH! So this means, that if I did not take it upon myself to go over their work, I would not have had a room for the 15th and would not have been able to get ready in the hotel for my WEDDING DAY! I sent Robert and Cristy an email and of course multiple days had passed and NO RESPONSE! Why was I surprised? So I had to call, Robert stated that he saw Cristy responding to that email earlier that morning (How long does it take to respond to an email? As I spoke to him later in the afternoon) But of course I never got an email back. He told me that he would speak to Cristy and he would call me back. When they did call me back, they offered my room for free. Finally, some help here. BUT! When I checked into the hotel, low and behold, they charged me $451 for my room. So the morning of my wedding (When I already have ENOUGH to deal with), I had to go to the front desk and ask why they charged me. The answer was in short, "I don't know, sorry". It took a few days and the money was returned to me, THEN while I was on my honeymoon, I see that the money was taken out AGAIN!!!!! I emailed Robert and Cristy threatening that I would email higher executives about this (because thats the only way to get them to do anything), and Robert emailed me back right away. I am waiting to see if this money processes through and if it does, I will demand a refund since I payed for the room that was COMPLEMENTARY! I am so happy to be done with this hotel, it was such an awful experience. I would like to speak to a higher executive about this. Thank you

    4
    « Pleasant »

    Customer service is top notch. I'm currently staying here for a business trip and my stay so far has been a pleasure. Other than an issue that was promptly taken care of by Christopher at the front desk, thought I would get a better resolution, but nonetheless it was owned and addressed. Definitely have changed my perception of Best Western for the better. One complaint I would have is the fitness center. I would love to see some free weights in the fitness center. On a side note, they need more variation with breakfast. It's ok if you're only staying few days or so, after awhile eggs and sausage links gets old.

    5
    « Great surprise! »

    My wife and I stayed at this Best Western Plus over the 2015 Thanksgiving for four days and we were greeted warmly. Coreen at the front desk was accommodating, friendly and very knowledgeable. Our stay could not have been better and we were very pleased overall. We'll definitely stay with them again in the future.

    2
    « Not what we expected »

    It was hard for me to give this hotel a high rating but in fairness, it was not totally its fault. We had booked here because of the name and the fact that it had breakfast, wi-fi and free shuttle service to the airport. Not knowing the Miami area, we did not realize that this hotel was not near the Miami airport but rather a small executive airport which the hotel gave free shuttles to and from...certainly not what we needed.. We were shocked when we found out. That said once checked in, we had to move twice because of the loud air conditioner in the rooms and we could not get internet service in the first. In addition we could not dial out (long distance) from our room either. The girl on the front desk was very pleasant but she couldn't help us with the internet or the phone problem.

    5
    « Amazing Hotel »

    This was my second stay in a year at this BW. Of course I was very hesitate to stay at a BW as sadly their is a stigma that goes along with the name. Well, not here that's for sure. I was impressed the first time around and their was no dissapointment during this stay either. I was booked at a Holiday Inn Exress for 6 nights. I checked out the morning of day two and never looked back. I knew I should have stayed here. Christoper and Nicole were amazing at the front desk. I called them at 11pm and they booked me the next day for a five night stay! King suite and all! These rooms are amazing. You truly feel like you are staying at a luxury resort. Modern design with a touch of Miami Art Deco - Retro! CLEAN, CLEAN. CLEAN. Every inch of this hotel is spotless! The staff, every staff member always said hello to me. The chef, the gals at the breakfast bar, housekeeping to front desk. Amazing customer service all around. Great breakfast buffet and there was always plenty of food to go around. There is a cool little bar as well for drinks and appetizers. The coffee and juice machines are there 24/7 and the ice cold water is a great thing to come back to! There are tons of shopping and restaurants are in walking distance, but a car is more practical. If you are looking to be near the beaches or downtown, this is not the place. But if you are looking to stay in the Kendall amd surrounding areas with easy access to the turnpike, then this hotel is for you in a safe and clean area! I am an avid traveler and have stayed in countless hotels and resorts. I am pleased to tell people that I stayed at a Best Western Plus. I will certainly tell family amd friends to stay here as well. I hope those of you who are reading this review will not hesitate in booking this hotel. This hotel is not overpriced. Trust me, when you see what you get, you'd expect to have paid more. To the Best Western Plus Team; thank you for an enjoyable second stay. I will see you all again in April

    5
    « An Amazing Best Western »

    I have stayed at this hotel twice in the past year. The first time I was skeptical about staying at a BW. Believe me, when you enter this hotel, you will not feel that way at all. The décor is modern with a touch of art deco-retro. This hotel is SPOTLESS and I mean every inch! Free breakfast is great, bathrooms are cool and the beds and the furnishings are something you would not expect at a BW. I suggest a King Suite, the value of these rooms is exceptional. Do not feel that you are overpaying for a BW, you are not. It may be a bit out of the way from the beaches and downtown. But with a rental car, so worth it! plenty of restaurants and shopping and sights to see! You will not be disappointed. I just left yesterday, I look forward to coming back in April. The owner and management team should be proud of this Hotel and the AMAZING Hospitality Staff that they have.

    5
    « Wonderful visit »

    Arrived after 2 am when flight was delayed, check in was quick and without incident. The room was as advertised, beautiful, comfortable and clean. We returned each day to a cleaned room with the option of fresh towels. Housekeeping even stopped by on a day that we were staying in just to be sure. I would definitely recommend this hotel to anyone visiting the Kendall area. It was 10 minutes from my family and close to stores, restaurants and anything else you may need. (if you're driving) I will be back...wonderful accommodations.

    5
    « Best BW I've stayed at? »

    The great first impression doesn't fade with time Spacious, cherry lobby, complete with a bar, but no bartender was in sight when we checked in. We had a 4th floor double queen room, with lots of space. There's a convenient counter above the microwave and refrigerator, with electrical outlets for the coffee maker and more, so you can store some non-essentials outside the bathroom. The bathroom has four! electrical outlets and ample counter space, with two full-width shelfs underneath, and the aforementioned counter outside the bathroom. The room had a spacious work area with excellent lighting and two electrical outlets. Another duplex outlet underneath the desk had one ?loose? outlet that didn't work well. There were plenty of convenient outlets on both sides of each bed, and excellent lighting above the beds. There are guest laundries on floors 2, 4, and 6, at $2 per load. That' s really quite convenient. But the reality was a disaster. First the front desk was out of quarters when we needed to do some emergency laundry! ?Management has to open the safe, they arrive about 8:30 AM,? the gal said. 9 AM, they still weren't there. It took two trips to get enough quarters. But then the real disaster occurred. I'm used to loading the soap, starting the machine, let the water dilute the soap a little, and then load the clothes. NOT HERE!!! Press start, and the washing machine LOCKS with the soap inside, but NOT your clothes. Oy! So then I had to go off to another floor and start all over. $2 and some time wasted. The breakfast area is light and airy-feeling with what seemed to be plenty of tables. But the BW has six floors of guest rooms, and the tables filled up when we went down. Unfortunately, the breaksfast is the usual mediocre BW breakfast fare: instant oatmeal, DIY waffles, cereal, eggs pre-cooked -- maybe in another country, etc. But eating breakfast out might mean a two-to-five mile drive, unless you really know your way around. My son-in-law complained that the motel was far away from where his family was staying, and I replied that the BW was both affordable and had the lowest percentage of complainer reviews. Now I know why. It's THE place to stay if it's a reasonable drive from where you have to be.

  • 5
    « Great place »

    I was so worried to be staying at a Best Western and by an Airport that it would be dirty and nasty that I brought my own sheets and pillows. It was only for one night but still. In just a few words I can say no need for my sheets or pillows. This place was first class from the service we received to the rooms, cleanliness,breakfast. Could not say enough. If

    5
    « Craig and Vicki from New York »

    We were very happy with our stay . Christopher was a wonderful front manager . Service was exceptional . The rooms were clean and neat . All the staff was pleasant and friendly .. Even the shuttle service was great !! We'd come again and recommend this hotel to others .

    3
    « Bad experience »

    We are staying 10 nights, I can't believe they finish serving breakfast at 9!!!! We always come down at 8 and the place is too crowded, you are lucky if you find food and if you don't eat standing up, at 8:30 you won't find a lot of the breakfast items, one day they ran out of Bacon, another day no Hashbrowns, we found empty trays with grease on one item each day, really dissapointed. If you are on vacation you dont wake up early, it has no sense... The rooms are clean, the cleaning ladies are friendly, the front desk staff not so much....

    5
    « Great customer service at front desk »

    I checked in late on a Sunday evening, and Ana at the front desk was wonderfully accommodating. The first room I was in was very clean but had spotty internet access; i spoke to Ana about it and she graciously upgraded me to a suite, which was quieter and had much faster wifi. I would definitely recommend this hotel based on the great service I received from her.

    4
    « Stop over »

    We only stayed for one night and there was everything ok with the hotel. Clean, modern and friendly but did anybody else get a headache staying there? Is it the airport or the electricity line in front of the building or anything else. That made me very nervous.

    5
    « Great hotel! »

    The Best Western Plus Kendall Airport Hotel in south Miami was perfect! It was clean and had a good location. Not too far off the main highway, it was good for staying out of busy Miami, and close to the Everglades.

    4
    « Good Hotel, Not so good breakfast »

    Breakfast items were of poor quality and it was extremely busy. Had to wait 15 minutes for a toaster (only had 2). No fresh fruit salad. Kitchen staff was very slow to replenish items. Waffle machine was available. The hotel was very nice and clean. Modern bathroom with walk-in shower. Other than the bad breakfast, everything was good.

    5
    « Very nice hotel and good value »

    Stayed one night in a busy holiday season. It's our first time at Best Western Plus (the "Plus" seems to make quite a difference as compared to regular Best Western hotels). Quite satisfied with everything. Would have been even better if the rate could be a little lower. It's a good choice if you are on your way to or from the Florida Keys.

    4
    « Clean hotel, that is a step up in room design features »

    Even though the elements in design of a room aren't going to improve your stay materially, they make it nicer. Having tiled designs in the bathroom, nice looking furniture and lighting, and a good view improve a hotel. This place looked great inside, almost brand new. I liked the reading lights right next to the bed and the tiling along the wall in the bathroom. The shower is a rainforest shower (I know others like that, even though I don't). The staff was helpful, both in the evening when I must've needed something from them (for the kids) about 4 times, and in the morning when I asked the breakfast staff for a bit of dish soap to wash my daughter's bottle. Enjoyed the airport view rooms, really cool to have from a mid-range hotel. Also liked the delicious breakfast spread. I used the laundry facilities, $4 a load which is reasonable for a hotel, and they had facilities on every other floor. Dryer did seem to dry at a higher heat setting than I had dialed it in for. Biggest complaint holding back from 5 stars was the shower. The soap/shampoo are in dispensers, and both my parents room and my room had a faulty body soap dispenser. The shower also has one of those fixed glass panels instead of a curtain. You couldn't avoid water getting all over the bathroom floor, which is both dangerous and gross.

    1
    « Worst Hotel I've ever experienced »

    I would not recommend this hotel even to my enemies. The front desk lady was extremely rude. I used this hotel for me and my bridesmaids to get ready on the day of my wedding and they ruined my morning. I had to pay for 2 days, even though I was only going to use 1, because they couldn't ensure early check in. In addition when I did check in, the receptionist refused to allow me to check in. She said my name was not in the reservation. I had the confirmation email in my phone and show it to her with my name in it, and still she refused. I asked for a supervisor and she said there was none at the hotel. My make-up and hair stylist, along with my bridesmaids were all waiting at the lobby all because this stupid lady didn't know how to do her job, and refused to help. Don't ever go to this hotel!!!!!!

  • 5
    « Clean, Friendly and Great comfortable bed »

    I was worried about this stay since the previous B.Western motel /hotles were ok. But the entrance was beautiful. The front desk staff and management were VERY welcoming and big smiles, and real ones. The room was very comfortable and the bed and t.v placement was Excellent. The recommendaions fo the hotel for the delivery service was very good. The most COMFORTABLE BED on our 26 day holiday.. Even though this hotel was out of the way, being in an industrial section of Miami, the staff and comfort made this staff exceptional. Hats off to this B.WEestern only open 18 months. A great example of service quality for the price. We will return when in Miami, Florida

    5
    « They put the BEST in "Best Western"! »

    Easily the nicest Best Western hotel I've ever stayed in! Comfortable, spacious, clean guest rooms rise six stories above the flat lands west of Miami. Blackout drapes and double-paned glass provide perfect isolation - though I was looking across the street to the runway of a busy small airport, I couldn't hear a thing! The entire property is new and very well-kept. The morning breakfast is quite a spread, with fruit and muffins as well as eggs and make-your-own waffles, along with juices and coffee. The best part of my experience, though, was dealing with Alex, who was working the desk when I arrived at three o'clock in the morning. Due to a late-arriving flight and a lodging snafu elsewhere, I needed to find a room immediately in the middle of the night Thursday night/Friday morning. Using an app to find available rooms, in my haste I had inadvertently booked --and paid for-- a *Friday night* check-in. This could have been a bureaucratic run-around, or a loss of over a hundred dollars. But, instead, Alex swiftly and kindly set everything to rights, and had me squared away in a comfortable room in no time at all. He even managed to extend my check-out so I could get a decent night's sleep! He truly went above and beyond to help a weary traveler in a moment of need. Thank you, Alex! You've earned a loyal customer for life.

    5
    « Best Hotel in Miami Area. »

    This is a great place to stay; fabulous courteous employees and a great room accommodations!!! The pillows are so comfortable you're sleeping on a cloud in heaven. Very clean! Great location. I highly recommend!! We will return in December for our family reunion.

    4
    « NICE HOTEL »

    my family and i stayed in the hotel last week for 1 night , this is the first time we visit florida, and we had a lovely stay , staff of the hotel are all nice , room is very nice , breakfast isnt bad neither, we wish we can stay longer . and we will definitely come back again .

    5
    « Friendly service and comfortable rooms »

    Stayed here a couple nights before my wedding to get away and for my friends and I to get dressed the day of the wedding. The king suite provided perfect space and the staff was awesome in providing whatever extras we forgot. Gave me wonderful memories for our special day.

    3
    « Decent Hotel Across from Miami Executive Airport »

    This is yet another property that makes me cringe that TripAdvisor doesn't offer a "Good" rating between "Fair" and "Very Good". I can't really give it a "Very Good" as it's pretty much in line with what you should expect from a chain hotel of its price, but "Fair" seems, well, a little unfair, due to a few factors. The décor and lobby layout is modern, pleasing and open with good flow for the bar and breakfast area. Speaking of breakfast, the buffet was OK, not great. Hampton Inn's is better. The common areas and rooms were clean and well equipped. Service was pleasant, if not effusive and we really had no issues with our stay. My only quibble was the shower design. It's half glass, with no door, so the open end allows water out, no matter how hard you try to prevent it, leaving the floor slippery, the bathmat soaked, or both. The shower head also doesn't have a lot of pressure, but the water was hot, so there is that. All in all, a serviceable hotel and just what you should expect from one of it's kind.

    5
    « Great Hotel »

    Excellent Service especially the ever polite and gracious Chris at the front desk..and Luis at the bar! We came in late and had a long trip. It was great to be welcomed and taken such good care of! Our room was very clean and the whole hotel is very well managed and cared for.

    4
    « Comfortable and Clean »

    I recently stayed for 2 nights and found the stay to be very pleasant. The bed and pillows were comfortable. I had to get the King Suite because all other rooms were sold out. It was one big room with a pull-out sofa (I didn't open it), a small refrigerator and a microwave. The room was clean when I got there and kept clean. The breakfast consisted of 2 types of scrambled eggs, bacon one day and sausage the next, make-your-own waffles, cereal, breads/pastries, juice and coffee/tea. I wasn't able to be around for the evening "happy hours" so I can't comment on those. It is a little out-of-the-way but I had a rental car so it wasn't a problem. There is really nothing within walking distance but several shopping areas not too far away. The front desk staff was pleasant although never out front when I was in the lobby. I rang the bell and they came right out (from behind). Late the first night I turned on the TV to find out there was no service. I called the front desk and was told that it might be from the torrential rains Miami was experiencing but that they would check on it. I went to sleep but the next morning there was still no TV. I mentioned at the front desk on my way out and it was fixed when I got back. My room was on the front of the hotel, facing the small executive airport. I don't know if any flights left or arrived but I heard nothing. The room was very quiet. I couldn't even hear any guests even thought the hotel was full.

    5
    « A Comfortable Haven in Miami »

    I love this hotel and I so happy I discovered it. The staff are all very professional and pleasant. The rooms are clean and comfortable. i am not a fan of Miami, but when I am in Miami, this hotel and it's employees are a bright spot in an otherwise not pleasant city. The rate was a bit high on my last stay due to NASCAR being in town, but this is still my first choice of hotels when in Miami.

    3
    « Okay... »

    Room was clean. Had fridge, microwave and coffee machine, safe. Very important. Room was big enough. AC unit was loud and bathroom door was in a odd position. Only mirror was in the bathroom. Lighting was weird too. Light on the bed head and not bright enough to move about in the dark.

  • 5
    « Thanksgiving week »

    Very nice. Clean and the breakfast is pretty complete. Judy checked me in and did a great job. The Hotel is in a quiet are of Dade County and there was not a lot of noise in the halls like some hotels. The bed was very comfortable and new as was most of the decorations. The Hotel is only a couple of years old and it appears they are keeping up with the quality of the rroms. Try the suites they are really great.

    5
    « Excellent »

    We have never stayed at a Best Western or Best Western Plus. Overall extremely surprised from our check-in to checkout. A very clean, functional and quiet room with several amenities available. Will stay here again!

    5
    « Great stay »

    Hotel was very modern and clean. Great amenities. Will definitely stay there again next year. Location worked well. Close to Homestead Speedway and only a 40 minute drive to Miami Beach. Parking was convenient.

    3
    « Pit stop during our 200 mile motorcycle road trip across the Glades. »

    Booked on Trip advisor, Was painless and quick. The price which was for a suite seemed acceptable. Staff at front desk was very courteous, and quickly conveyed all hotel information quickly and accurately. Our room was on the 4th. floor. There was no scenery to speak of, but that was fine with us. It wasn't a priority when we booked it. The room was large since it was a suite. The room was clean, but the T.V. was small, and had a limited number of channels. No pillow top mattresses in our room. No issues with in room features. Microwave, refrigerator, and A/C all worked with no issues. The bathroom was properly stocked, and was very clean. Ice and snack machine locations were acceptable. Wifi worked with no issues and actually had good speed. Location of the hotel was all in all good. Parking lot decently lit, and my motorcycle was still there the next day with no issues. Breakfast as others have said....................well let me put it this way, for as much as I paid for this room, and then hotel not letting me use my AAA membership, I assumed breakfast would be decent. I ate a waffle, and something that I think resembled a scrambled egg and a glass of O.J. i stayed sick for the rest of the day. Not pleasant when you have another 100 miles on a motorcycle to get back home. I'm not bashing the hotel, I've stayed in far, far worse. In my opinion for value received I felt the room was over priced by $50.00

    5
    « Wonderful experience »

    The hotel is new and sparkling clean. The bed is comfortable, and the staff is friendly and helpful. I will definitely stay at this hotel again. The location is conveniently located right off turnpike.

    2
    « Noisy environment to rest »

    I have stayed at this hotel a few times. The south facing rooms overlook some strip warehouses where the locals use the parking lot to drag race late at night and blast their music towards the hotel. I booked a room on the North side, top floor, but the top floor rooms have mechanical motor noise coming from the roof. I moved out of the top floor, but only south facing rooms were available. The locals were out there like clock work blasting their music til 3 AM. Not much sleep. The soap dispensers in every room I have stayed in do not work. Ice machine on 5th floor does not work. Seems like they serve the same breakfast every morning. The ceiling shower head sprays water on the floor, because there is not any shower door. I will not return, because of all the noise. I like to get some sleep when I travel.

    4
    « Tim's Review »

    The hotel staff was great. Very knowledgeable about the area and things to see and do. The hotel was clean and updated. The bar had good drinks for a decent price. Breakfast was your typical hotel breakfast with waffles, eggs and sausage with all the other items typically found. The beds were soft and very comfortable.

    5
    « From a pilot who travels frequently »

    Highly impressed with the décor, the comfort of the bed and pillows, ambiance, material of high quality on the floor and walls in pleasing colors, LED reading lamps located on each corner of each bed, plenty of wall outlets for charging, and a cold, clean refrigerator. Other impressions were the shower head you stand under in a stall done in nice, new decorative tile all in earth tones, and contrasting decorative tiles on top of classy wall paper on the interior bathroom walls. This looked to me like a first class hotel I would expect in Vegas and a room I would have expected to pay twice as much for. Great value! Highly recommend.

    4
    « Great little oasis in Kendall »

    Wei visit family in the area and this hotel is located in a very convenient to our family. Very clean hotel with friendly staff and nice rooms. Breakfast was okay but not great. I plan to stay here again. Hopefully they will have better pastries for breakfast.

    4
    « Great Experience »

    The hotel is great. it is clean and well kept. The staff is friendly and helps when you request it. Great business center that allows you to print your boarding pass if traveling by air free. The breakfast is a hot breakfast but not a great variety. If you are not a pork eater it doesn't provide a turkey alternative. It spite of this I still would recommend and would stay again at this hotel.

  • 3
    « Kendall Best Western »

    Hotel was nice enough; beds were comfortable, rooms were clean, air conditioning worked well, lobby was nice. Front desk staff needs to be more personable, breakfast was ok. For the price that was paid, I expected a lot more especially since you definitely needed a car to get around.

    5
    « Excellent Customer Service »

    Nice value for the money. Excellent Customer Service and caring staff. The amenities were all in proper working order and well maintained. Staff goes out of the way to make your stay very comfortable and stress free. Breakfast staff were very helpful and friendly.

    5
    « Great Value for the Money! »

    This is a stylish new modern eco friendly facility with comfortable beds and great views of Tamiami Airport. They offer a complimentary breakfast buffet, fitness center, airport shuttle, high speed internet, and swimming pool.

    5
    « Excellent Hotel near MetroZoo »

    Excellent Hotel. Nice room décor with great view of The Tamiami Airport. Clean and neat room. Also they had (included) a great breakfast (included). Definitely recommend it! It is close to MetroZoo and Coral Castle.

    5
    « A kind man named alex »

    I arrived at 2 am exhausted and my reservation from expedia.com had not shown up. After spending about an hour having everything straighten out, the desk clerk a nicely dressed and kind understanding young man named Alex was kind enough to upgrade my room and was very willing to work at getting my reservation confirmed. I had a great stay and the bed was extremely comfortable.

    5
    « Hotel Stay »

    Staff was extremely courteous and went out of their way to be helpful. I stayed because my home AC unit was not working; they gave me a late checkout and made me feel very comfortable when I stayed in the lounge working while I was waiting for AC repairman to get to my home.

    5
    « Comfort for business and leisure »

    Conveniently located close to major highways, shopping malls and restaurants. Friendly staff and ample parking. Excellent rooms with nice beds to have a good rest to start the next day fresh again. Internet and cable work well.

    5
    « Multiple Stays, and Still Satisfied »

    I have reviewed this hotel before, so I will try not to repeat the same details. I have stayed at this location several times, and each time I had a good experience. I was confident enough in this location to send my wife and sister there for a stay as well. We always have to be careful where we stay, but this seems to be a safe spot. I initially thought that there might be some problems because of the small business industrial area located just behind the hotel, so I visited the coffee shop across the street. Although the area is not city center upscale, it is nice and pretty clean.

 

Getting to the hotel ...

All directions
·From: Kendall-Tamiami Executive General Airport. The Best Western Plus Kendall Airport Hotel & Suites is located just across from this airport. Exit the airport and turn right, heading south onto SW 137 Avenue. turn right, heading west onto SW 136th Street. turn left, heading south onto SW 139th Court and the Best Western Plus Kendall Airport Hotel & Suites will be on the right. ·From: Miami International Airport. Exit onto SR-836, the Dolphin Expressway and travel west to Florida's Turnpike and go south towards Homestead and the Florida Keys. Continue for about eight miles to exit 19 which is SW 120th Street and turn right. Continue to 137th Avenue Lindgren Road and turn left, then drive a...

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