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corporate/promo code

Destination

Hallandale Beach, Etats-Unis

CHECK IN

23/03/2023

CHECK OUT

24/03/2023

Rooms 1

2  Adults0   Child

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corporate/promo code

Best Western Plus Hotel Hollywood/Aventura, Hallandale Beach

101 Ansin Boulevard, 33009-3916, Hallandale Beach, Etats-Unis - See on a map
Best Western Plus Hollywood/Aventura - Exterior Night Pool View The Best Western Plus Hollywood/Aventura is ideally located in the center of Hallandale Beach. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Stay in style and comfort just minutes from favorite Florida attractions, like Miami's South Beach, at this recently renovated Hallandale Beach hotel. The Best Western Plus Hollywood/Aventura is a warm, welcoming Port Everglades hotel that is committed to providing exceptional customer service and comfort to every guest. We want you to feel right at home here, which is why we provide a free hot breakfast each morning, free parking, complimentary wireless Internet access and spacious accommodations, each complete with thoughtful touches and amenities to help you rest and relax. In addition, other amenities at this hotel near Hollywood International Airport also include an outdoor swimming pool with waterfall, exercise room and guest laundry. Packages shipped to the hotel are accepted but there is a package handling fee, contact for details. While visiting, be sure to explore the best this Miami area hotel has to offer. There's spectacular shopping at Aventura Mall and The Village at Gulfstream, casino and horse races at Gulfstream Park, can't-miss events at Hard Rock® Stadium and plenty of sun, sand and surf at the many nearby beaches - including Miami's famous South Beach. If you're looking for local events, we suggest checking out the Miami International Boat Show, Ft. Lauderdale International Boat Show, Hard Rock Stadium games and concerts, American Airlines Arena games and concerts and the horse races at Gulfstream Park. With a location close to the St. Ives® Headquarters, Tousa Inc., Heico® Corporation and the Seminole Tribe of Florida, this hotel near Ft. Lauderdale is also perfect for corporate travelers, and our on-site business center and meeting facilities will help keep business on track, even while on the road. With affordable rates, a premium location in Hallandale Beach near Miami, Port Everglades and Ft. Lauderdale, and comfortable accommodations, the Best Western Plus Hollywood/Aventura is perfect for leisure and business travelers alike.

Best Western Plus

Hotel Hollywood/Aventura

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Complimentary Breakfast
    Complimentary Breakfast
  • Pool
    Pool
  • Air Conditioning At Property
    Air Conditioning At Property
  • 24 Hour Front Desk
    24 Hour Front Desk
  • Safe Deposit At The Property Or In Room
    Safe Deposit At The Property Or In Room
  • Fitness Center/Health Club
    Fitness Center/Health Club
  • Multi-Lingual Staff.
    Multi-Lingual Staff.
  • Dry Cleaning/Laundry
    Dry Cleaning/Laundry
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Guest reviews

In partnership with tripadvisor fr
Travelers Choice 2021
Certificate of Excellence 2020
 
Travelers_Choice 2020
 
based on 1411 guest reviews
NOTE ISSUED
Excellent
597
Very Good
494
Average
202
Poor
52
Terrible
66
REFER TO NOTICE
Business Business
210
Couples Couples
427
Family Family
450
Friends getaway Friends getaway
118
Solo travel Solo travel
102
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Guest room carpet and furniture is too dark, mattress was too soft however breakfast was good!"

3
User 14/01/2023

Darker guest room carpet & furniture gives an impression that it has not properly vacuumed or cleaned. Mattress perhaps need to be changed, since they were too soft. Breakfast food options were good. Elevator was a bit noisy.

"My Stay at Best Western Plus Hollywood Florida"

4
stephensred7, Freihung, Germany 12/11/2022

Overall very satisfying with our stay. Perfect location with many attractions to visit within a 70 miles ratios from the hotel. Beautiful beaches only miles away with many shopping and dining facilities available within the area. The hotel itself has an amazing pool and fitness area and overall a very nice location.

"total nightmare"

1
176jason, Benton, Kentucky 12/09/2022

The rooms were dirty, carpets had stains and needed to be shampooed. The sheets were dirty and stains on them as well as the mattress. Toilet was broken and had to be repaired twice. We left early and didn't even stay our whole visit

"Solo trip"

5
BriaM410, Portland, Oregon 07/06/2022

I tend to stay here a lot. It is always up to my expectations. The location is convenient since it is close to the highway, staff is attentive and friendly, close to restaurants and 2 beaches. Rooms are clean smoke and smoke free. I never had a problem staying here.

"Musty Smelling, Next to Strip Club"

1
Ashley B, Seattle, Washington 24/05/2022

Sadly this hotel did not meet expectations. Upon arrival my family and I became aware that we were next to a strip club. The lobby was highly scented, which I liked but people with sensitivities surely would not. We came to understand why there was cologne everywhere when we got to the room. The first room we were offered had a horrible wet musty smell. I refused to stay in there. The front desk staff was very nice, helpful and understanding offering us another room. That room had a portable dehumidifier in it. Clearly this hotel has water damage that is not being fixed. I booked through a 3rd party and notified them and the front desk I would not be staying here and was informed by both the third party and the front desk that a refund would be issued when the manager, Juan, was back on property on Monday. Juan gave the 3rd party the run around and made it very difficult to connect with him. I then called personally. No response. Finally after much persistence on my end, that I just wanted a refund due to the fact we did not actually stay on the premises, it was resolved. But NOT in a professional, timely manner. Very disappointed.

"4 / 5"

4
MicheleKestle12497, Hallandale Beach, Florida 11/05/2022

Easy parking, clean rooms, good breakfast, polite and very pleasant staff. Very clean kitchen! Pleasant interior. Uncomfortable pillows!!! Bed comfort 4 out of 5. Slightly old smell. There were 3 days.

"A Good Home Away From home"

5
Zach B, Miami, Florida 11/04/2022

A solid mid level hotel covering the basics of a home away from home for us road warriors....An added bonus convenience feature that I noticed upon arrival was the close proximity to Cheetahs ! Right across the street

"Worst Western Minus"

1
shallamarp, Central Florida, Florida 15/03/2022

Save yourself money it is overpriced, it needs remodeling and I mean the staff as well. If we could give 0 would do so. The room was not clean, you will cry, it is not a Best Western plus standard.. :(

"My stay at best western"

4
871zerlinah, Detroit, Michigan 11/03/2022

My stay was good but the evening front desk staff did not accommodate me when asked for a clean sheet. She totally ignored my request and I asked twice hours apart and my air conditioning barely worked

"Worst Hotel Ever"

1
User 25/02/2022

Hair in beds, dirty floors, strange odor, clogged bath drain. Slept in my clothes in chair and could not shower. Staff somewhat helpful but without resolution of issues. New sheets still had hair. Bad area that doesn't feel safe. Limited eating options.

"New Best Western Fan"

5
uchimab, Chicago, Illinois 06/02/2022

For the price and location I was very satisfied with all the amenities you need and want including a microwave that you don't get at some of the finer hotels. And it's the little things like having a towel bar in front of the bathroom sink. And it's nice to be able to open the window especially when you're from Chicago visiting in Feb! From the moment I entered the hotel I was greeted by lovely warm staff like Chanae and Chantel. They even lent me an iPhone cord because I forgot mine and directed me to conveniently across the driveway to purchase a new one. Another plus is it's a 24/7 gas station/minimart/liquor Was pleasantly surprised and impressed with the expensive breakfast selections: Fresh hot delicious French toast, scrambled eggs, sausage links, Canadian bacon, muffins, yogurt, cereal, bread, make your own pancake machine! Let's keep the fun going with hot and cold drinks including 100% orange juice and some of the best strong coffee I've tasted anywhere./smoke shop if that appeals to you. Was pleasantly surprised and impressed with the expensive breakfast selections: Fresh hot delicious French toast, scrambled eggs, sausage links, Canadian bacon, muffins, yogurt, cereal, bread, make your own pancake machine! Let's keep the fun going with hot and cold drinks including 100% orange juice and some of the best strong coffee I've tasted anywhere.

"NOISY ROOM"

3
michaelsK7639HL, Newburgh, Indiana 23/01/2022

If you get the the side facing interstate traffic noise makes sleeping hard .It is a older hotel ,side door was broken elevators noisy when used. Check in not what you get at other best western hotels.

"Marcella Reception"

1
DayTrip41386850427, Bangkok, Thailand 19/01/2022

The staff name “Marcella” Reception is being very rude and said that my English accent is very bad. I feel so bad when she spoke this word like this. She should try to understand everyone as they come from many countries and they have different accent. Please guide her to not be so rude as she worked with hospitality industry.

"Excellent staff, not-so-great rooms"

3
coccinellecs, Paris, France 16/01/2022

The service at this hotel is excellent: the general manager and Milton are both wonderful. Milton in particular made our stay great (he deserves a promotion). The complimentary hot breakfast was also nice. Aside from that, the rooms of this hotel are in dire need of renovation, as they don't match the updated lobby at all. The carpet in the rooms (and hallways) is gross and felt damp from the humidity. The AC didn't cool well, smelled, and also contributed to the damp humid feeling. The rooms and hallways are also very dark and could use better lighting. There were also balls of hair on the bathroom floor. Despite the 5 star service from the staff, the condition of the rooms affected our stay. As for the comments about a strip club across the street, we didn't notice it at all and couldn't even say where it was. The hotel and area were very quiet.

"Do NOT Stay Here!!"

1
User 04/01/2022

This is not your typical Best Western Plus Hotel. Tamara at the front desk was very friendly and helpful, but that is the only good thing I can say about this hotel. The area is dark and across the street from a strip club. Breakfast was not good and no one working to refill the area. Our room had a humidifier on in the corner and the mustiest smell I have ever smelled. It was like mold was growing in the room. We could not wait to check out in the morning. Had we not arrived so late, we would have moved. This hotel needs some serious attention.

"Excellent pre cruise or pre flight option"

4
mattmL5997PP, Sydney, Canada 14/12/2021

This was our second stay at this hotel in the past three years. Rooms are clean, spacious and are reasonably up to date as far as decor and washroom facilities are concerned. Staff are friendly and attentive to your needs. We also enjoyed the pool area three times during our two night pre cruise stay. Great location with many restaurants and shopping nearby. Less costly than a pre cruise stay in Miami or Port Everglades. Definitely recommend.

"Great stay at Best Western Hallandale Beach"

5
User 02/12/2021

Awesome property and extremely helpful and personable staff and management. The general manager went above and beyond the call of duty. We loved the buffet breakfast and the fact that the hotel had a washer and dryer.

"Great getaway!"

4
jmcwill22, Naples, Florida 27/11/2021

Great, clean, friendly accommodating staff. Several visits here to the Hallandale beach area and always prefer to stay at this location. Staff always welcoming and helpful. Clean, and a good fitness room, pool area too.

"Excellent Location"

5
andrewmV5503QH, Melbourne, Florida 12/09/2021

The staff was very wonderful. Lucy and Icell are very professional in their knowledge of the hotel and willing to help when needed. The rooms were clean and when half the room lost electricity they were there to help and worked on getting service restored. Thank you so much

"Be careful!!!"

1
User 04/09/2021

Be careful !!! I would have thought twice whether to come to this hotel again or not. I had to call the police to have my groceries returned in packages from the refrigerator. After the checkout, after 5 minutes I called back that I had forgotten the food purchased for the child for more than $ 30. The front desk informed me that they would gladly give me my products downstairs in the lobby. Arriving at the hotel, they got me nasty, humiliated me publicly and said that there was nothing like that in the room, and after calling the police, after 1.5 hours of persuasion they brought me my products in my bags cold ... a check in order to return the products back to the store was inside. This is the situation for an ordinary person who decided to spend the night in this hotel. Hope the Management thinks about it. But it is my duty as a citizen to warn all citizens of the country that this is happening in this hotel.

"Nice hotel"

5
User 09/08/2021

This is one of the nicer Best Western hotels. The staff is friendly and smile when you check in. All was well with the room. The only complaint was my water for the shower was very low and would change from cold to hot.

"one of the best locations to stay"

5
READY4WRK, Jacksonville, Florida 09/08/2021

price and location is a factor. This hotel is very clean, pretty nice for the price. Location is perfect especially when making those casino visits as well as beach and making a Miami and Ft Lauderdale visit. We like to travel around, eat good food, gamble at the casinos as well as a little night life. The location is great, easy access to the main Highway as well as back roads to get anywhere. The place was surprisingly quiet. We had a great time.

"Excellent Attention!"

5
Nicolas-KP, Ottawa, Canada 02/08/2021

Very good hotel, very clean, nice rooms, clean bathroom, they offer breakfast but not buffet, of course, due to pandemic situation... Ladies at the Front Desk very very kind and polite! Very helpful, always greet you with a kind smile and politeness!!

"Great hotel."

5
User 24/06/2021

Helpful staff they recommended places to eat and explained every detail about their COVID modifications. Great prices. South Fl is expensive and the closer you get to Miami or the beaches the worse the prices get. But this is 15 minutes away from Hollywood Beach boardwalk and 15 minutes from Aventura Mall. So there's plenty to do. The staff is also more than happy to give recommendations, they gave me great local places to eat and have a drink. I highly recommend this hotel.

"Shabby but functional; good location"

3
edward244, Naples, Florida 10/06/2021

The hotel is close to I-95, on a sidestreet that has no traffic light where it encounters the major road. Access during rush hour is difficult. The hotel itself has no provision for on-site dining (breakfast is to-go only pending pandemic resolution), an inconvenience for weary travelers though several inexpensive restaurants are within walking distance. Billing angered me. The morning of my arrival, I was called and asked for my credit-card number after reserving online (seemed suspicious due to identity-theft issues). Soon convinced that the request was genuine (the receptionist whom I reached should have but did not have my reservation number, which I insisted on before providing the credit-card information), I did provide that number and was temporarily charged (hold/pending) for one night. So far, so good; but I discovered after my arrival a hold/pending for two additional nights plus $100 damage deposit. That means I had lost three days plus $100 of credit available though I was to stay only two nights. This wasn't a hardship for me, but for travelers who manage their money closely it could be catastrophic. The baseboard in the room was rubber and had conspicuously started to peel away from the wall. The toilet flapper did not flap down properly consistently, so running water from the tank occurred from time to time. Breakfast was marred by a lobby coffee machine that had run out of coffee twice during official breakfast hours during my stay of only two days. Advantages are that the bed was unusually comfortable and the staff, though inept regarding coffee and billing, was totally courteous and respectful. Temperature control worked well, too.

"Excellent Location"

5
andrewmV5503QH, Melbourne, Florida 07/06/2021

The place is right off 95 South. Perfect location. Easy to get to. The staff is wonderful and professional. They will help out anyway they can. The lobby is set up very nice. The room is very comfortable.

"Totally Satisfied"

5
User 27/04/2021

When it comes to politeness this hotel takes the cake. From the time your there until you leave no matter who is waiting on you they have a smile. Even through this Pandemic they are always happy to supply your needs and make sure you have everything to make your stay a pleasant one.

"loud abnoxious staff"

1
User 24/04/2021

After a routine security check from my bank. This staff went ballistic with accusations their solution _ cancel_ my booking. The fact that i have stayed 100 of nights was irrelevent. Further more the Best Western Customer service provided no support over this local management.

"Great Staff working in a Horrible Property"

1
User 06/04/2021

1 foot long rusty crack at the bottom of the tub covered up with a Mat, No TV service on the first night, no internet service during second day. Hallways not Airconditioned with a strong musty smell. The property is simply not maintained properly. On the positive side the staff is superb, friendly, attentive, efficient, and professional

"Worst stay of my life"

1
User 18/03/2021

The hotel room REEKS and stinks horribly of smoke after I specifically asked for a non smoking room no manager on site the front desk attendant very rude would not change my room would not give me a solution or alternstive! Do not stay here

"Not safe during covid"

1
JasperFox, Fort Lauderdale, Florida 03/03/2021

staff was not wearing masks except the young black haired lady when we checked in. Other guests in the hotel were not wearing masks and the staff said nothing. I work at a hotel. I came here as a favor to check out this property for a friend of mine and i was severely disappointed. I would not stay here it is going to be a covid breeding ground

"Clean and quite"

3
Karen D, Allentown, Pennsylvania 21/02/2021

Nice rooms, clean and quite. Just passing through. Staff was helpful. Grab and go wasn't all it was cracked up to be. Room was a bit dated but I would stay here again. Very high traffic area so I think if our room had faced the front it would have been a bit noisy.

"This wasonce my favorite hot\\el"

3
Ramone W, Miami Beach, Florida 04/02/2021

Room wasn't clean, sheets had stain, bathroom had hair, room had bad odor, one of the bed in the room belly was sink in, hallway smell like weed and cigarettes. Service was great, check in was fast. Had to ask for another room which was better but not perfect.

"Great place to stay."

4
User 28/01/2021

Located in a central location just between Ft Lauderdale and Miami. Traffic is a little hectic especially on rush hour. You have many choices to eat / grab a bite. Area seems to be fairly safe. Overall, a great place to stay.

"Good, clean stay."

4
User 02/11/2020

We use this hotel often as a quick stopover on our way to the Keys. Always a clean and comfortable stay. Really the only downside is the strip club on the other side of the parking lot... ;-). Right off the freeway with plenty of food, gas and shopping.

"Great hotel/Great front desk staff"

5
User 28/06/2020

I always have a great experience at this hotel. It is very clean hotel and check in is always very prompt and organized. Laura & Brittany are awesome always very friendly and do a great job. The pool and fitness area is very clean. Houskeeping does a great job.

Eric Valkys, Other at Best Western Plus Hollywood/Aventura, responded to this review
BRILLIANT .... Thank you for taking the time to share your feedback with the TripAdvisor world atlanticau278 and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay AND your loyalty to the Best Western brand - THANK YOU and we'll be sure to share your comments with the entire team - WE THINK LAURA AND BRITTANY ROCK TOO!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2020 and beyond and STAY HEALTHY!!

"Clean but sketchy "

3
User 07/06/2020

When I arrived at hotel the gentleman behind the counter was very helpful to provide me with local menus for restaurants in the area. He told me my best bet unless I had a car was to Uber East of Delivery and avoid the hassle with the local homeless in the area. When I got on the elevator, the laminate flooring was cracked and warped like it got really wet and was deteriorating. I got in the room and it was clean , AC worked good etc. Did not have any issues with the room except the amount of marijuana smell that was in the hallway etc. Across the street in a closed Gentleman's club where every night of my stay homeless were sleeping on the sidewalk and in parking lot of the club. Again room was clean but will not be going back and would suggest anyone with kids etc to seek somewhere else to stay .

Eric Valkys, Other at Best Western Plus Hollywood/Aventura, responded to this review
WONDERFUL .... Thank you for taking the time to share your feedback with the TripAdvisor world 278chadp and for rating your experience a 3-STAR!!!! We loved hearing about your wonderful stay in the hotel - THANK YOU and we'll be sure to share your comments with the entire team!! As they say, you can pick your friends but you can't always pick your neighbors but we've really had not issues with the gentleman's club across the street and our nightly security assures of this! All the best in 2020 and beyond and STAY HEALTHY!!

"Thanksgiving Trip"

5
marciamb2018, Hinesville, Georgia 06/03/2020

The staff was friendly. They were sociable. I enjoyed waking up and looking forward to breakfast because of their hospitality. The hotel lobby was nice and clean. I loved all of the amenities.Awesome!

Eric Valkys, Other at Best Western Plus Hollywood/Aventura, responded to this review
BRILLIANT .... Thank you for taking the time to share your feedback with the TripAdvisor world MARCIAMB2018 and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2020 and beyond and STAY HEALTHY!!

"Very Friendly and Accommodating Staff"

4
Judithann, Pittsburgh 18/02/2020

Two couples stayed four nights at this Best Western during February 2020. Our reservations were made online and we had no problem checking in. The staff were always helpful with directions or questions. They even printed out our airline boarding passes when we checked out. Breakfast was included and was ample with some things changing from day to day. Rooms and beds were comfortable and clean (maybe a little updating needed in some areas). Refrigerators were provided. There was a nice exercise room off the lobby. Ice and vending machines on some floors only. We would stay again.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
BRILLIANT .... Thank you for taking the time to share your feedback with the TripAdvisor world Judithann and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2020 and beyond!!

"Leak in bathroom"

1
barbaratecosky, Philadelphia, Pennsylvania 02/02/2020

There was a leak in our bathroom and were forced to relocate to a different room the last night of our stay. We had a very short window to pack our things and switch rooms. It was incredibly stressful and the staff was not accommodating. Upon our return home, we spoke to Leena, the hotel manager, and she was rude and condescending. I would not recommend this hotel based on Leena's horrible customer service.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Barbara Tecosky, Thank you for your feedback although we'll clearly agree to disagree on this matter. As you mentioned, a leak did develop on the last night of your stay in the bedroom above you after the foolishness of another guest flooded their bathroom by overflowing the sink and we do apologize this resulted in having to relocate to another bedroom. In fact, our team scrambled to change around incoming arrivals that day so you'd only have to move to a bedroom two doors down and to make this as easy as possible. As a goodwill gesture, we did offer you 10% off your room night for the inconvenience but once again, the situation was beyond our control. You then took it to another level by opening a complaint with Best Western corporate and accepted their offer of upgraded status and 12,000 BWR points. Those points are not just magically issued, they come at a cost and the cost is applied to the hotel, so at this point we've now compensated you twice. Finally, when you requested a call back from our management team to discuss the issue, it clearly wasn't to understand the situation but an attempt to now "triple dip" as you only cared about FURTHER compensation. Your threats to our management team of leaving negative reviews on all websites if we didn't add further compensation were not taken lightly so we can concretely state that no further compensation will be offered. Wishing you all the best in the future as it's clear that we both hope our paths do not cross again.

"enjoyable"

5
karlddeppen, Millsboro, Delaware 01/02/2020

Visit every year for the pleasure of visiting Gulfstream Park and haven't been left down yet. Will return in 2021 for the next Pegasus.Staff was exceptional, breakfast was great, love poolside, and look forward to the return.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world karlddeppen and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2020 and beyond!!

"As always, "My Home Away From Home"."

5
Rosemary T, Bahamas 27/01/2020

We just loved this B W Hotel. The location is so ideal. So many eateries & stores in the area. Also, I-95 is conveniently at the back of our hotel, didn't have to go looking for it when it was time to drive up to West Palm Beach. Saved us a lot of time.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world Rosemary T and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2020 and beyond!!

"Awesome"

5
User 27/01/2020

We loved this hotel, the location was easy to get to and easy to get to restaurants. The rooms were large and newly renovated very clean,very comfortable and stylish. The internet is fast with no hitches. Breakfast was presented nicely with lost of choices from eggs,bacon,fruit different kinds of breads,muffins,etc...yogurt and juices along with coffee and different kinds of tea.Staff are more than helpful and friendly!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world Jimkel57 and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2020 and beyond and just for the record, YOU'RE AWESOME TOO!!

"Not recommended."

3
blueprairiedog, Oregon 13/01/2020

The bathroom was shabby; paint was peeling and the hot water suddenly got VERY hot while showering. One day, my room was not cleaned. The cloth bag that contained the hair dryer had stains on it, so I put it on the floor to be laundered with the towels. Housekeeper just put it back on the hair dryer. I requested the side of the building that faces the strip club to avoid the noise from I-95, which is very near the other side. I recommend that others make a similar request. Breakfast is pretty standard for an inexpensive hotel. Decent. Upon departure, I asked for my receipt to be emailed. Clerk said she would do so. It didn't happen.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world blueprairiedog and for rating your experience a 3-star. We appreciate your detailed feedback - THANK YOU and we'll be sure to share your comments with the entire team and use them as an opportunity to improve our service! Wishing you all the best in 2020 and beyond!!

"Excellent experience"

5
mbK5718XI, Goderich, Canada 05/01/2020

We ended up here after a terrible "you don't have a reservation and the hotel is full" moment in Miami. The hotel is nicely appointed, has an excellent breakfast, and efficient and friendly staff. We slept well and enjoyed a morning walk down the street (10 more mins and we might have made it to the beach) before heading off to our cruise. Thanks for being a great back-up and for welcoming us so efficiently at 3:30 am when we really needed it.

"Decent Hotel"

4
Flyer39657171685, The Woodlands, Texas 04/01/2020

Great location , nice rooms , very convenient breakfast , friendly staff , amenities, free parking , sometimes pricey Each time we stay there they do their best ... never been disappointed, breakfast room staff and house keeping are very attentive

"Home away from home"

5
gof1236, Punta Gorda, Florida 03/01/2020

You are family here, every staff member treats you like family and makes sure you are happy every minute of your visit. The morning breakfast is awesome, the rooms are perfect and the staff all are graded with an A+

"Best hotel stay"

5
User 31/12/2019

Friendly, helpful staff. Front desk was amazing. Rooms very clean and the king size bed was the best I ever slept in. Breakfast was good everday and pool was relaxing. The location was just a little noisy because it was close to the interstate on ramp, but the waterfall at the pool blocked some of it.

"Catching up with family"

4
User 23/12/2019

Catching up with family . Have a couple of thing going on with family so when took some time to go down and check on some family member . It alway better to go when you can then to wait and go when you have to . Most want check on / visit family until they die so we chose to check on them while their living .

"Nice budget minded Hotel"

4
Djbeanman, Myrtle Beach 26/11/2019

The hotel was moderately priced, clean and of average quality. Easy to book online. Rooms were clean and of moderate quality; the bedding was good. The location was close to shopping and restaurants, and had easy access to the highway. The one negative for families is that this hotel is right next door to an adult nightclub, however the nightclub is low key and without any outdoor adult advertising.I can recommend this hotel.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world Djbeanman and for rating your experience a FOUR-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Buck Banger Business Breakfast"

5
User 06/11/2019

The check in was quick but couldn't get a king single. Still got a good price for what I was expecting. It was pretty decent and clean. Bathrooms could of used a better vent system because all of the nice instant hot water and pressure. Overall it was worth the choice.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world Carlos and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"nice location for Fort Lauderdale Airport"

5
Deb T, Cleveland, Ohio 01/11/2019

Geat location for airport. It is right at I95. Well worth it for the location. Cost is reasonable and the only place we got free parking and breakfast our entire week in Florida. Staff is great. The guy at the front desk called to see if we were satisfied with our room. Never had that happen before at any hotel.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world Deb T and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida ... AND with FREE PARKING AND BREAKFAST - JUST STAY WITH US THE WHOLE TIME NEXT TRIP!! All the best in 2019 and beyond!!

"TOP NOTCH and great value too"

5
OodieNJ, USA 27/09/2019

Spent 3 nights here while visiting friends in the Aventura area and loved it - first time at this property. Heated pool made evening swimming a delight and staff were incredible, couldn't do enough for us! Love this place

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world OodieNJ and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!! P.S. YES, the heated pool is a fantastic feature that our guests constantly rave about and a wonderful thing to have as we start to move into the cooler months ahead!!

"Very clean and relaxing"

5
07Evelina, Bay Shore, New York 29/08/2019

We just loved this hotel from the minute we walked in. We abruptly left a roach hotel prior so we arrived there at midnight. Thank Goodness there was room. The minute we walked in we knew we were in a clean and safe environment. The room was clean and so was the whole hotel. I kept on seeing many employees keeping up to clean the whole hotel. You can tell they care about the place. We really felt great there and so thankful for a wonderful staff.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world 07Evelina and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Decent room, somewhat lacking"

3
User 24/08/2019

This place had comfortable rooms, ample parking, and was in a great location. We were a little disappointed that a lot of the spaces smelled like people had been smoking. Awesome breakfast but no coffee.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world Marina M and for rating your experience a 3-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"GREAT HOTEL"

5
amayes121183, Miami, Florida 08/08/2019

The staff was beyond welcoming and friendly the entire stay. ALL THE STAFF! The breakfast was great and everything was very clean. The only thing I wish is that I could have stayed longer. I will definitely be coming back to this hotel!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world AMAYES and for rating your experience a FIVE-STAR!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"next time somewhere else"

2
Santiago M, Timmendorfer Strand, Germany 05/08/2019

Location is not great as mentioned, next to i-95 makes it very loud at night, plus side by side with strip club doesnt give the best vibe when arriving late. not the easiest check out as i was over charged and front desk agent was annoyed that i asked for a correction in the amount overbilled.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Santiago M, thank you for writing a review of our hotel. We value your opinion and are truly disappointed we did not meet your expectations. Our location is clearly mapped on all websites so we're sorry to see our proximity to I-95 seemed to be a surprise to you. Many guests actually choose our location for the easy access to Florida's busiest highway instead of attempting to navigate through heavy traffic around the area just to reach the highway. Apologies for your check-out experience, we've just pulled your check-out information and will be addressing this immediately with our receptionist. Thank you again for the feedback and best of luck in 2019 and beyond!

"Beautiful, peaceful, clean and safe!!!"

5
Myaussielife8, Melbourne, Australia 04/08/2019

We had a lovely couple days with my husband and our 16 years old daughter. The staff were very helpful, the meals were delicious and the most important for us was the beds and pillows that were super comfortable. Our room bathroom was very clean. The common areas like laundry and the pool too. A big thank to all the staff at the Best Western Plus Hollywood/Aventura that saved our daughters stuff toy!!! You guys were amazing!!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world Myaussielife8 and for rating your experience a 5/5!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Nice stay"

5
jpvibe4x, Jamaica, New York 24/07/2019

Beautiful place, small but with everything you need. Nice pool with waterfall, fitness center, dining area. It's conveniently located, close to highways, stores and restaurants, Hollywood beach and FLL airport. Room was pretty clean and nicely designed. Staff was kind and helpful, especially Bianca at the front desk. I would definitely go back.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world jpvibe4x and for rating your experience a 5/5!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team (especially Bianca)! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"great hotel"

5
cjhren, Fort Lauderdale, Florida 18/07/2019

I was staying because my home was under construction and I live close .I ended up staying 2 weeks. It was very clean, looked new and modern. Everyone was just so pleasant Really made me feel welcome. Can't say enough good things about it It made that part of my construction project one less worry and that much better

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world cjhren and for rating your experience a 5/5!!!! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Great hotel and great rate"

5
Russell L, Allentown, Pennsylvania 19/06/2019

I really have nothing to complain about regarding this hotel and I complain about everything. Only compliments in this case. The hotel is in good location right off i95. The area is safe and I didn't feel like I was going to be robbed or the room broken into. Every brand store and restaurant is in very close proximity. A Burger King, Winn Dixie and convenience store 1 min away walking. The hotel is super clean as was the room. Quick and easy check in. The room was so clean, comfortable there was a mini fridge. The tv had basic channels adequate. The bed was really comfortable, nice pillows, and the mattress was not those cheap spring type. I slept really well. There is a pool although i didn't use it due to time constraints. This hotel was really good and I stress the cleanliness, comfort and location. Lastly, the breakfast was fabulous. Hot food included omelets, sausage, bacon, juices, cereals, fruits, yogurts, bagels, and a whole lot more. It's was a really good breakfast and probably one of the best setups I've seen in a while.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world Russell L and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Avoid unless you want to pay for your room twice!"

1
User 05/06/2019

Booked via booking.com all ok they took the money out of my travel MasterCard, arrived and the Best Western hotel receptionist asked for ID and credit card which is fine but then their system didn't accept our MasterCard. Tried multiple times but didn't work told we needed to draw money out of the ATM to pay for the hotel room again! The card works fine at theme parks, gas stations and convenience stores so it's not the card but their system. This has ruined our vacation and been hugely stressful fore and my girlfriend as we have basically paid twice for the hotel room which has left little funds for activities and food.. we are still waiting for the initial booking funds to be returned 7 days on. Avoid Best Western Hotels!!!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear DTFW, We're very sorry to read you had this experience however, very confused by your review. Booking.com NEVER takes payment in advance from its bookers unlike Expedia that does offer this option and then passes along the payment to the hotels minus their commission??!! As we cannot investigate your situation through this post as we don't have your details, only log in name, just hoping you had a chance to speak to any of our management team prior to your departure. Wishing you all the best in 2019 and beyond.

"Above Average in Most Areas=Good Place to Stay"

4
976pattij, Dundee, Florida 29/05/2019

We stayed here after a long flight from Europe, so my experience consists of 1 night. The room was very clean and the bed was comforatable. Towels were plush and the shower had plenty of hot water. The breakfast was adequate but could use some work. Plenty of offering; however, we found the eggs to be a bit too salty and the danish cold and "not fresh tasting". They had obviously been frozen. In all I would recommend this hotel for stop over stays such as ours. Access to the airports and cruise terminals is quite easy.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"BW PLUS - Hallendale"

4
glennh507, ROCKLAND, MA, United States 29/05/2019

Good staff, helpful, clean rooms, general appearance good, diligent security staff, good internet, could have used a few more tv channels, but room was very functional, would stay at this location again, not too far to either MIA or FLL.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Would stay again"

4
708beverleym, Woodhall Spa, United Kingdom 19/05/2019

The room was large and clean. We had an issue with the air con which was rectified quickly. The breakfast was adequate, seating was an issue but we used a meeting room. The staff were attentive and friendly. The noise was not too bad despite being close to the freeway.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Clean hotel at good rates"

4
czgator, DeBary, Florida 24/04/2019

We stayed at this hotel for one night because we were on our way to someplace else. I booked this hotel because of the reasonable rates and the cleanliness rating. Those ratings didn't disappoint, even though there was some remodeling going on outside. This hotel is located next to I-95, so it is very convenient for those passing thru. We checked in late, but we got in rather quickly. Once we got into our room I was surprised by how clean and tidy the room was. Even in the bathroom nooks and crannies where it is often easy to miss something. I was impressed. I have been in costlier hotels that weren't so clean. The next morning we had breakfast which included the standard fare for free hotel breakfasts. This hotel is now on my list of "go-to" hotels when staying in the area. You won't be let down staying here. I recommend it.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Not the best location"

3
User 24/04/2019

Hotel was suitable for business trip in terms of quite comfortable and breakfast included. The location however is not the best and the lack of a restaurant at the hotel makes it difficult to find meals if you don't have a car. the food available for delivery from the pizza place was not good at all.Only food options in the vicinity of the hotel are fast food options. Hotel Breakfast very limited in food content and it doesn't change day after day.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 3/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"nice place to stay"

4
User 20/04/2019

Stayed there for few days, it was a good experience to live there. Room was clean and people who work there were very friendly. And the building just sits next to I-95, very easy to find. Over all, it is a good place to stay.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Good location and easy access to I-95"

5
baseline87, Homosassa, Florida 31/03/2019

Great place to stay. Friendly and helpful front desk. They accommodated our request for adjoining rooms. Full complimentary breakfast was filling & provided a variety of food items each day. The cooked food was tasty & kept nice & warm. Beds were comfortable especially after being at the Miami Open all day.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Bery pleased"

5
Curious46360380076, Miami, Florida 16/03/2019

Enjoyed the stay very pleasant employees here as well as room service food and the amenities I would stay here every trip would like to thank management and they swift check in and the friendliness that they provide for my stay here at ur hotel thanks from me and my family

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"JTA"

5
User 16/03/2019

ALL the personal were very very helpful and generous with taking time in helping us finding various destinations that we requested. Room service was very thorough in their cleaning of our rooms. Breakfast food excellent

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Trip"

4
Sightseer16024541409, Orlando, Florida 05/03/2019

It was fast check in convenient location but I stayed here before the room was a bit pricy other than that ever thing was ok I found a roach in my room and there was also hair in my bed. I was moved to another room that was much better.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Sightseer, Thank you for taking the time to share your feedback with the TripAdvisor world, for your repeat business and for rating your experience a 4/5! We loved hearing about your stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Awesome Experience"

5
Roving23602722270, Baltimore, Maryland 21/02/2019

This was perfect for what we needed it for. It is right off the highway making it easy to get from place to place. Also the free parking and breakfast was a real treat! In addition the pool and surrounding area is so pretty to just lounge around. I would definitely recommend this!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Roving, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"great hotel for those who drive but not recommended for those without /not near to beach"

4
RobertandKate, Gatineau, Canada 16/02/2019

Great food, friendly and helpful staff. really good breakfast. Grocery store and a few restaurants including the screaming carrot- a great vegetarian restaurant. Very busy area and not overly pleasant for those who love walking and don't have a car. Pool is nice. Hotel very clean. Would recommend it for those with a car. If you want to avoid the noise of the traffic request a ground floor room facing their parking lot. Higher floors will be above the noise barrier and get more noise. Our groundroom floor was relatively quiet. Bed comfortable

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear RobertandKate, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Pretty nice overall"

4
tripledec, Minneapolis, Minnesota 09/02/2019

Room was good — nice relatively new "modular" furniture and a nice love seat. Nice artwork and lighting in the room and very good TV picture. Lobby is spacious and well appointed. Very nice exercise room. There is some freeway noise in rooms on that side of the building but they provide earplugs in the room. The pool area is nice considering it is located next to a freeway on ramp. Complimentary breakfast is good. Pancake machine, a hot meat everyday/eggs/fruit/juices, etc. everyday. The shower would sometimes get very hot spontaneously (unacceptable in a hotel) probably because of an adjoining room flushing the toilet? I complained about it and some hotel employee basically showed me how to use the shower. LOL The parking lot is patrolled and isn't a huge lot but is adequate. There's a Winn-Dixie and a lot of fast food arounds there plus a IHOP pretty close. Traffic can be very bad on Hallandale Blvd.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear tripledec, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Awesome !!"

5
User 07/02/2019

Wonderful, i definitely recomend this place, everyone was nice. The customer service from all the staff was amazing The room was very comfortable. Loved the breakfast. Front desk was also very helpful.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Camper, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"B.W. is the motel of choice"

5
karlddeppen, Millsboro, Delaware 31/01/2019

I choose B.W., because I always have an enjoyable stay and there's usually one close to where I'm going. Enjoy there breakfast and courteous staff. I primarily travel to different horse tracks for the big races such as the Pegasus and Saratoga meets. The only thing I could suggest for improvement would be a shuttle service to these tracks since they're normally within a mile or two.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear karlddeppen, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Good value and renovated rooms"

4
Julie S, Toronto, Canada 26/01/2019

This hotel was a good value with its newly renovated rooms, free breakfast and free parking. Hotel staff is very friendly and accommodating. Pool area is beautiful, only issue is that pool is not heated so we couldn't enjoy it in January. Elevators are ancient and do not work properly. If that is remedied, it would be a great hotel. Only other issue is that the area is a bit sketchy with some homeless camping out relatively nearby. But I guess this is the trade-off between other hotels which would be much pricier. Tip: ask for a room on the parking lot side. Apparently they provide free earplugs on the highway side due to constant traffic at same height of rooms.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Julie S, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Great hotel!"

4
Flyer05602626581, Queens, New York 26/01/2019

Breakfast was great! 24 hour coffee and water was a definate plus! Very clean breakfast area! Restaurants very close many options! Too cold for the pool but pool looked very nice! We hope to get back soon to enjoy our lovely stay!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Flyer, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Great place to stay"

5
NYYfan79, Lincoln Park, New Jersey 24/01/2019

The rooms are well kept and neat, the staff is friendly and makes you feel welcome. Their daily free breakfasts are delicious, cozy rooms, luxiourios pool. Nice intimate place to stay. Recommended place

"Been staying here for years."

5
User 24/01/2019

I have stayed here multiple times in the past 16 years. It's a great hotel. It's clean with a friendly staff. You can tell they have been investing money in the maintenance and upkeep of the facilities. The breakfast is actually good. I will keep returning.

"One night pre cruise stay"

5
Angela C, Toronto, Canada 20/01/2019

Very comfortable. And spacious room. Great breakfast and friendly staff. My second time staying at this hotel. Good location with easy on and off ramp from I 95. Close by and easy access to Hollywood beach and shopping.

"Exceptional Stay"

5
User 19/01/2019

Very friendly exceptional staff the entire stay. The rooms clean and a very nice value. The breakfast comprised of eggs, susage bacom along with the various breads and pastries was great. The hotel is locted in a convient place on I95 to transact business in Miami or Ft Lauderdale and in between

"Great place to stay before and after cruise "

4
CDNseekingheat, Prince Edward Island, Canada 18/01/2019

We stayed in this hotel for the value and quality of stay. The staff were extremely friendly and helpful during our stay here before and after our cruise. Rooms were inviting and clean. Breakfast was more then ample and included in the price of the stay. Amenities close by plentiful and were quite useful. Gulfstream Park is very close as well. Yes, it is right beside the highway, but we never noticed any noise from the extra traffic. Parking was ample, safe and free. Since we had a baby with us, we required a crib. We were provided with a good quality play pen. Safety never came to mind the whole time we stayed here. We rented our vehicle from an airport location so when we returned the vehicle, we took the free airport shuttle to the pier for our cruise. I would highly recommend this location. It is close enough to Miami to be convenient and far enough away to offer good value.

"Clean, comfortable and quiet a most enjoyable stay"

5
Trek64139201251, Longwood, Florida 28/12/2018

Breakfast had a nice selection. Staff was very friendly. Convenient to all areas of broward and dade counties. I would stay here again and recommend it highly to friends and family. I hope to stay here again.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Trek, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2019 and beyond!!

"Perfect choice"

5
Patricia T, Amherstburg 21/12/2018

This hotel is modern, clean and inviting. The room was spacious, everything was clean and working and the bed was super comfy. There was a good choice of foods for breakfast. Staff were friendly and helpful. A perfect place to stop before cruising out of Miami. Will definitely use them again.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Patricia T, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018 and beyond!!

"Friendly place to stay - Clean Rooms"

5
Edward M, Clermont 16/12/2018

We have stayed several times at this hotel and find like the location for sporting events at HardRock Stadium. The Rooms have always been clean and the staff friendly.I enjoyed the gym and the internet.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Edward M, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018 and beyond!!

"Home sweet home"

5
laurence b, Aventura 08/12/2018

Every time I go in this place is my pleasure I love this place now it's recording all the rooms is going to be nice change to buy these going to be okay I love it everybody so nice like I said every time

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Laurence B, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018 and beyond!!

"Family Visit"

5
User 07/12/2018

The room was inviting, attractive and clean, but the best part was the friendliness and welcoming attitude of the staff! Also, the breakfast provided is very extensive. Parking is convenient, and the building is quiet even though located right next to the highway.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Departure336883, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018 and beyond!!

"Good hotel to stay"

5
Wanderer10254580243, Federal Way, Washington 05/12/2018

Stayed here for one night. The check in was fast. The room was clean and so was the bathroom, The breakfast in the morning was good though the seating was a bit crowded.Requested a late checkout for about an hour and was told it was no problem.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Wanderer, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018 and beyond!!

"Nice property"

4
Austin C, mount laurel, United States 04/12/2018

Hotel overall is nice. Parking is a little limited, and some of the hotel appears older, but the lobby was nice, room was clean and breakfast was good! Had some cool lobby displays, and location is great right off of the interstate.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Austin C, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018 and beyond!!

"comfortable stay"

4
Harrisburgmom, Harrisburg, Pennsylvania 03/12/2018

The best western plus hollywood/aventura was a comfortable place to stay. The hotel was recently renovated and is very appealing. The staff was very polite and helpful. The only remark we had was the hotel is located right next door to a gentlemens club. Although we didnt have any issues I would just mention this to others just in case it would bother them.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Harrisburgmom, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018 and beyond!!

"Great place to stsy."

5
User 30/11/2018

Very nice place to spend a few dsys. Great room, friendly helpful staff, good location. Restaurants and grocery stores close by. Reasonable price. Have stayed in a number of Best Western Plus hotels over the past 18 months and have not been disappointed.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Gillian A, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018 and beyond!!

"Excellent nights sleep"

5
Departure61443312816, Miami, Florida 30/11/2018

Very restful night. I will definitely be back sooner than later. The front desk service was excellent and the room was very comfortable and I was able to sleep and the late checkout was much needed since we checked in late. Thanks for a great stay !!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Departure, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018 and beyond!!

"Great place to stay"

5
User 30/11/2018

Great clean place with really awesome staff that gets what u need done when u need it done! Pool gym and the free breakfast can't beat it....lots ofGreat places to eat around hotel within walking distance!!

"Very good experience..."

4
getesone, Buenos Aires, Argentina 30/11/2018

Very good people, clean, free parking, very good breakfast! Good relation price quality...hallandale is near Aventura mall, front winn dizzie supermarket and exit north or south I95 haighway.....nice swimming pool and gym.

"Working in Florida"

5
Christopher F, Windermere, United States 19/11/2018

It is a great hotel. I have stayed here many times. The pool is great. Workout room is very nice as well. Not the easiest to get in and out of the hotel. The rooms are clean and quite. I have not had the breakfast but it looked good.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Christopher F, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018 and beyond!! (and go enjoy that breakfast please!)

"reception staff really helpful"

4
Merwench21, New Romney, United Kingdom 15/11/2018

Stay here for one night after a cruise. Not the best location, and the breakfast was not my idea of a breakfast being English, (but didnt starve) which is the reason for the 4 but everything else was good, especially the ladies on the reception desk.

"Excellent Hotel"

5
User 26/10/2018

I went to this hotel last year with my family, I loved the location. It is really close to the beach. There was an easy access to the highway right next to the hotel, and places to go eat around like IHOP, Taco Bell and Denny's; they are walking distance for late night snacking. The area to get to the property felt a bit gloomy, with vehicle lots and a gentleman's lounge near by but worth it, once you can ignore those aesthetics. The hotel seems to have been tastefully renovated with beautiful decor and comfortable breakfast area with lots of fresh fruits and breakfast variety. The gym area is quite functional, which allowed me to maintain my routine. I loved the fact that the rooms are equipped with both mini refrigerator and microwave as reheating leftovers, after a long day on the road and being doing some tourism. Overall, loved my experience. Would choose them again for my family trips.

"Excellent stay"

4
Nicky1790, Freeport, Grand Bahama Island 20/10/2018

Even though my trip was a quick one this was a great find. The hotel is in a central location which is great. The breakfast was great, there are many options to choose from. Staff is nice. There's a vending machine right by the elevators

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Nicky1790, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Outstanding Service"

5
User 18/10/2018

The young woman at the front desk was the most helpful person I have ever had the opportunity to deal with at a hotel. She probably just felt sorry for an old man but she went above and beyond to help me figure out something with my rental car and moved the cleaning crew around to be able to get me into my room way before check in time.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear tscottlmec, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Andre Williams"

5
User 17/10/2018

Nice hotel. Clean, comfortable room. Great mix of breakfast, hot and cold food. Helpful staff. Close to 95 and Aventura Mall. Just a overnight stay, looking for a place after our flight down, before heading to South Beach. Great Hotel.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Andre, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Great hotel, great location."

5
Robert A, Clearwater, United States 13/10/2018

The beauty of this older hotel is shown by the complete remodeling. The check in and check out was tremendous,and the staff excellent. Elevators fast. The breakfast area is very nice and the selection of breakfast items really good. The location of the hotel is very convenient to Gulfstream Race Track and Casino and the Adventuta area.. Easy entry and exit from Interstate 95. The one drawback is that you are charged for using the safe even if you do not use. All in all a very nice hotel for the money!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Robert A, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Love My 2nd Home"

5
preedomworld, Las Vegas, Nevada 29/09/2018

Every time I come to Florida I stay at the Best Western Plus. I live this place. It's my 2nd home. The staff are like the family members you rush to see. Thank you for the service and hospitality that one needs while working.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear preedomworld, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay AND that you consider us your 2nd Home - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"vacations"

5
Inspire495827, Caracas, Venezuela 24/09/2018

I was only one night because i would go to Orlando, the hotel in general is very good, very cleaned, the attention of clerks was excellent, the room was cleaned, the breakfast had variety . i recommend this hotel for vacations or short trip.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Inspire495827, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Great Service"

5
User 22/09/2018

We had a great stay once again. Front desk always helpful and welcoming. Loven, is very helpful and always greets us with a smile. Service is excellent. Housekeeping courteous and accommodating. Diana from housekeeping is very kind, and professional. Truly the staff is greatly trained in customer service. Keep it up and we will keep coming back.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear jmcwill22, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"SHOULD HAVE REVIEWED BEFORE RESERVING"

1
ML S, Lakeland, Florida 12/09/2018

Great Location, however, i wish I would have researched this hotel a bit more before making a reservation. i take full responsibility. Typically i do not give a 1 star to anyone or anyplace that tried. First impressions are lasting. Pictures on internet are overstated. Front desk personnel disrespectful. Buyer beware..........watch your credit card and make sure your reservation is correct. Charges may appear that are unauthorized and you have no recourse because it will be the Big Corporation against little you! The entire Best Western chain is now "off my radar for good" Florida's economy depends of tourism to feed the mouths of many. There are plenty of other hotels in the area to serve and respect tourists.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear MLS, Thank you for taking the time to share your feedback with the TripAdvisor world! So sorry to read of your credit card issues - hope you had the opportunity to speak to one of our managers at the property to resolve your issues??!! Unfortunately, as your review is so vague and cryptic, not exactly sure who you are or what the problem was regarding your credit card though so feel free to pick up the phone and call someone at the property on our management team! FYI ... all Best Western hotels are independently owned and operated so your comments of you vs a "Big Corporation" make absolutely no sense either. All guest experiences are important to us and we're truly sorry we failed to meet your expectations but as we look back over the last 20 reviews here on TripAdvisor, we're proud that you've been the only dissatisfied guest. Wishing you all the best in 2018 and beyond!!

"Good for Business Travelers, Families Not as Much"

4
rb913, Tallahassee, Florida 06/09/2018

Stayed here two nights while in South Florida on a work trip. I thought the hotel itself was pretty nice and a good value for the price. Nice room, decent breakfast. The front staff was excellent; friendly and quickly able to solve a minor problem with my bill. The location was...interesting. Loved that it was so convenient to I-95 and that the area had a few dining choices (and convenience store) within walking distance. However, the hotel was located between two "gentleman's clubs" and there were some "sketchy" looking people hanging out in the general area. My coworker (man in his 60s) said he put a heavy cart in front of his room door just in case. But I (woman in 30s) never felt unsafe inside the hotel at all.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear rb913, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Nice place"

5
User 30/08/2018

Place is clean and that's a must also beds are perfect staff is friendly and eager to please all around I would come back anytime the pool is awesome and also the hot breakfast was great ihop is on the next corner and Denny's is too!!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Harry Q, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Excelent place"

5
89louism, West Dundee 20/08/2018

Nice hotel to stay at that wont break the bank. Very clean and the staff is very friendly Also the location its great because its closed to Aventura and about 15 minutes to Miami. Kind of being in the middle of Ft Lauderdale and Miami Beach.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear 89louism, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Great Stay for Tay!"

5
Nic_Vath923, West Palm Beach, Florida 20/08/2018

The whole experience was great. Pool was beautiful, clean. Bianca was our girl! She took such great care of us. From the time i called her in the morning for an early check in until we called her about our room key not working and she sent a staff member up to save us, instantly. The entire staff was very professional and accommodating. Only issue we had was our Air conditioner in our room. took a very long time to get cold. If we knew that would have been the case we would have left it on a lower temp while we were out for the night. Either way, it was a great stay. Thank you again! Thank Bianca for us again! She has a great attitude!!! Don't see associates like that anywhere anymore.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Nic_Vath923, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Amazing Staff"

4
Humberto F, Puerto Rico 17/08/2018

Easy access to 95 highway and I really recommend to stay in this hotel, just for couple nights. Brittney and Humberto (front desk agents) are incredible and very helpful. Both are very professionals and answered all of my questions. The breakfast is really good and the room is very nice. Please ask for Brittney or Humberto, if you like to make a reservation or any questions regarding you're upcoming visit.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Humberto F, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Best Westrn - you know what to expect"

4
TomazHren, Domzale, Slovenia 11/08/2018

Friendly and helpful staff at the reception, great breakfast, large, beautiful and clean room, large and clean bathroom, very nice non-exterior outdoor pool. The bad thing is a very loud air conditioning device in the rooms.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear TomazHren, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Very clean, convenient to everywhere in the area. Staff very attentive. Free breakfast was the best we've ever had!"

5
Cheryl C, North Myrtle Beach, South Carolina 09/08/2018

Easy access to 95, very clean, quiet room. Staff attentive and pleasant. Never had a free breakfast attended by staff in the dining room before. Best free breakfast ever! Will definately be returning!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Cheryl C, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Very Nice Staff"

5
User 09/08/2018

Great Staff and a Clean good nights sleep! Breakfast was great and very nice room! The are convenient to the beaches and to 95. The front desk was vert helpful with area suggestions and with my accommodations with my mom in a wheelchair Overall I would stay there again.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear SusieG, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Excellent Value"

5
User 08/08/2018

Excellent stay. The hotel is clean, neat and the staff very nice and polite. Is it the nicest hotel I've ever stayed in, no, but for the $$ you can't beat it. They have 24 hr security and front desk service.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear bigfrank985, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Nice Stay"

4
Anthony K, Little Rock, United States 07/08/2018

I stayed at this hotel for 7 nights. There was a slight mix-up at check in. I had requested a King room with a jetted tub. The clerk told me that the tub was broken in the room that they assigned us but that I could change rooms the next day (if another room became available). The next day when I called the front desk, another clerk told me that the jetted tub wan not broken in the room. I checked out the tub and the jets were fine. No harm done. The hotel is located in an older building directly adjacent to the interstate. It has been nicely renovated and the decor looks really nice. The room was clean, the bed and pillows were great. I could hear some traffic noise but not bad enough to disturb my rest. The pool area was nice and we really enjoyed it! Nice water feature, plenty of seating and loungers. The breakfast area is also nice and there was plenty of seating. The food was well stocked and the breakfast ladies were friendly. We even used the laundry room on our last day and it was well kept but a little costly. They have change at the front desk and washing powder, etc can be purchased via vending machine. We were continually asked how our stay was and any concerns were promptly handled. The customer service is great at this hotel! Finally, when we checked out, the clerk was unable to print the receipt (some issue with a night audit running on the system). We had an early flight and it was a bit irritating having to wait, but sometimes crap happens. Overall, I had a nice stay. Everything was fine and I have no major complaints. I would definitely stay again and do recommend this hotel for anyone needed a comfortable clean room and great customer service.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Anthony K, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Nice!!"

5
User 03/08/2018

I recommend it! Is a very good hotel. Great staff, , good installations.. Rooms are clean ... You can use it familiary, businessly.. Employees are very kind. Feel free to visit this very good hotel...

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Fareldin, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Great hotel! Good value for money"

5
User 31/07/2018

Very nice and friendly hotel. Located near the highway in the Aventura area. Rooms are quit big and comfurtable. We stayed there as part of a family vacation in Florida and we will come back in the future!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear aya s, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Florida trip."

4
User 31/07/2018

Clean, good value. Not too excited about the location across from a strip joint. Access to freeway, shopping, restaurants and airport. I usually stay in Hampton, Holiday Inn Express or the Marriott properties. Very friendly staff. Check in and check out process was seamless.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear jojk86, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Nice!!!"

5
alejandroceberio, Cordoba, Argentina 25/07/2018

Excellent hotel! Very nice personal , attent and servíce premium, location very good , shopping aventura to five minuts , breakfast wonderfoul very complet, I'm happy to Stay in hotel, i wont to return here soon!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Alejandroceberio, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Excellent Stay"

5
User 24/07/2018

Very nice hotel, with great breakfast and a nice pool which is always ready to be used. From counter employees were very friendly and helpful. One issue I had is that the key from our room was not functioning every time we were returning at night back to the hotel. Overall it was a great experience at a reasonable price, thank you for the stay.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Adrian L, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Best with a Plus"

5
rac6950, Austell, Georgia 24/07/2018

Friendly staff, clean room the breakfast crew was the best and made sure your start to the morning was the BEST. Near shopping and restraints. In Miami you have to have seafood and go to the beach. Was a good stay!!!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear rac6950, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Very clean hotel with friendly staff"

5
NADINE P, STATEN ISLAND 24/07/2018

Highly recommend this hotel. It is by far the best hotel in the area for the cost. Very clean with friendly staff. Breakfast and other amenities are great! Carmen, who does breakfast, is amazing! This is the second time I have stayed at this hotel in the past year, and I would not think of staying anywhere else when I visit the area.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Nadine P, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team, especially Carmen!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Nightmar"

1
User 18/07/2018

The floor that my room was on reeked of marijuana and old hotel smell. It was so much water one the lobby floor from the pool and my guest who is an amputee told front desk staff that there was a lot of water in the hall and he almost feel. Well instead of them coming to mop the water up they told him “be careful “ so UNPROFESSIONAL. So if you have a handicap person be advise to “BE CAREFUL “

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Kay H, we're very sorry to read that we failed to meet your expectations. We apologize that our property failed to meet your expectations and that you experienced these early issues that definitely got your stay off on the wrong foot. Hoping you discussed this with management prior to your departure and wishing you the best in 2018!

"Best for location"

3
TopNotch649, Turks and Caicos 17/07/2018

I checked in on July 4- 7. This hotel is located in the perfect area near to shopping and an abundance of dining options (we had a rental). Once again the lady (do not remember her name) at the reception desk was so rude and does not know how to speak to guests. She was charging me a $3 fee (on top of what i was quoted for he entire stay) for a safe use. I only asked what the additional fee was for and she was upset about that. Anyone would ask if it's an additional charge that you was not aware of, right? Jeez these front desk agents need to understand that you can make or break your hotel. Anyways, the head housekeeper (don't remember her name) was the only pleasant employee we came in contact with. Always greeted us when she saw us. I would stay here again only because of the location.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear TopNotch649, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 3/5! We loved hearing about your stay - THANK YOU and we'll definitely be bringing up your comments regarding the staff attitude during our next Weekly Meeting!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Great resort like feel!"

5
dalinasam, STONE MOUNTAIN 16/07/2018

I always enjoy coming to this location. Its nearby so many shops and restaurants. The hallandale beache is very close by. The highway is right next to the hotel. The amenities are great...my husband loved the gym and the kids and I enjoyed the pool area with great the waterfall!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear dalinasam, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Lovely place??"

5
User 08/07/2018

I enjoyed a 7 days stay at this property in June with my family and this place was very nice, quiet and comfortable and we enjoyed especially the breakfast. The staff was very wonderful especially Britany and we can't wait to be back in the near future.??

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Pete N, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team (especially Britany)!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Royal Treatment"

5
gof1236, Punta Gorda, Florida 05/07/2018

Brittney, Jynio, Sinia and Aicha all at the front desk demonstrated professionalism plus. Having been there in April, May, June and July of this year they remembered my name. Each one appreciated that we also remembered theirs from the previous visit. Ericka and Diana in housekeeping gave us smiles each day, as well as recommendations to areas to visit, restaurants to try. Everyone at this Best Western made the difference for us as we appreciated the feeling of being part of a family not just anyone. Lina Royal the assistant manager also contributed to each of our visits be a wonderful experience. My husband and I want you to know that if all Best Westerns had a staff like this one then Best Western would be number one in the USA.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear gof1236, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Business"

5
neeshaf75, Vinings, Georgia 29/06/2018

Great hotel, nice and friendly staff. Close to restaurants and the highway. The lobby was nice and modern looking. The room was nice and spacious. I never ate breakfast, bit on the day of my departure it looks as if they have a variety of things to choose from.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear neeshaf75, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Excellent Hotel"

5
Loumar1215, Rincon, Puerto Rico 24/06/2018

We were there for a few days but since we arrived the staff was very helpful. The room was very clean and comfortable and through out our stay it was kept that way. We would definitely stay there again. Thanks for a nice stay.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Loumar1215, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Horrible experience"

1
User 23/06/2018

Don't let the picture fool you , if I had options for no star I would give zero to this hotel,we have been in so many hotels even other best western with very good memories but in this hotel I woke up with very bad headache room smells like mold and urine , air conditioning made a lot of noises even I saw a bug on the pillow. We had two rooms both the same condition. Rooms was nothing like the pictures at all.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Thank you for your ever changing opinion ... funny how your original, small complaint at the hotel directly (when you didn't receive your desired result) has morphed into your desire to slander the hotel across all online websites. Hoping you find balance and happiness in your life moving forward.

"Not customer friendly"

1
dynomaul, Hollywood, Florida 23/06/2018

I had been in the hospital for a few days. In the past 3 years I developed some bad health issues. I thought i was getting out on Saturday. My wife and I just wanted a little break and gettaway to the ocean.So I booked 2 nights that morning. But my levels went back up nd i had to stay a few more days. I called and explained what happened. The girl told me she would try to wave 1st night. Of course they didn't cause your money driven. I was even charged for the 2nd day after i had cancelled. The 2nd day I got refunded finally but not the first day. So i am telling everyone on Facebook and Instagram not to use you or booking.com because you have no heart. Your money driven and dont care about your customers. All over 143 dollars which is nothing to you. But it's a lot to me for not working for the past 8 months because of my health. We will never use you again. And ill share my story with as many as possible.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Wishing you better health and happiness in the future!!

"Carpet in room"

3
User 18/06/2018

The carpet in the room required cleaning. It was very dusty and my allergies flared up whenever I was in the room. The breakfast was excellent; wide variety and fresh. The gym was adequate for a hotel.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Valued Guest, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 3/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! We'll also be working with housekeeping immediately to make sure all vacuum bags are replaced as our bedroom carpets are vacuumed daily. Hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Amazing Hotel & stay"

5
Elliott S, Ottawa, Canada 04/06/2018

If I could could give this hotel a 6 star rating I would, unfortunately only 5 is allowed. I can't say enough good things about this hotel without sounding biased. Our stay was amazing and memorable for all the right reasons. I have to start off with the staff - Pratima, Front Desk, Diana, Housekeeping and Carmen, at the full all-you-can-eat breakfast. These three people were exceptional, they all had friendly and cheerful personalities, always very helpful and courteous, offered incredible customer service and greeted you with a friendly smile every time. All the other staff we came into contact with were also very attentive and congenial. The hotel was spotless and smelled fresh, we continually saw the staff sweeping, wiping, washing the floors and vacuuming. All the amenities including the gym (very well equipped), the pool and the breakfast available from 6:30am to 9:30am were exceptional. I guarantee you will not leave the breakfast hungry - juice, coffee, all sort of bread and bagels, cereals, pancakes, omelettes, bacon, sausages, yogurt, fresh fruit and more … Now for the room, very clean, fresh smelling, well appointed, extremely comfortable bed, shower with lots of pressure, mini fridge, microwave, coffee maker - wow, all the conveniences of home. Lastly - the location. The hotel is one block away from I95 and minutes from Route 1 and A1A. We were very close to 2 major malls, restaurants, fast food outlets, a Casino, beaches as well as to Hollywood, Ft. Lauderdale and Miami. I hope you took the time to read this all, but it all had to be said to really tell you how amazing this place was and how it added to the great vacation my Wife and I had. To sum this all up - why would you not want to stay there?

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Elliott S, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Best Western Plus"

5
danielhenders0n, Tampa, Florida 29/05/2018

I stayed here on a last minute business trip. The hotel staff was extremely polite. The room was very clean and comfortable. If I ever have to stay in this area again for work I would stay here again.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear danielhendersOn, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Good Service"

5
yungboss640, Washington DC, District of Columbia 29/05/2018

It's a good place to stay. Make sure you find out about any fees that you might have to pay before you get there. Other than the fees it a very comfortable place to stay. Bed are extremely soft and the amenities are great.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear yungboss640, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Thumbs up"

5
User 28/05/2018

Nice clean hotel, good breakfast. We were there during a busy time, for Rolling Loud Music Festival. Maids waited around to make sure guests were awake from late nights before coming to clean rooms. Front desk staff was funny, easy to talk to and informative of the area. Nice stay

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Dakota G, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Met our needs!"

4
als551, Raleigh, North Carolina 28/05/2018

Pluses include nicely furnished clean rooms, quiet, very friendly and attentive staff - especially in the breakfast room, free non-valet parking, and nice choice of complementary, breakfast items. We were very pleased with our 3 day stay here. Potential negatives are location alongside I-95 (not a problem if you get a room on the opposite side) and pool (which we did not use) is within earshot of the highway.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear als551, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - THANK YOU and we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Good place to stay and a good value"

5
Palmnerd, Vero Beach, Florida, United States 28/05/2018

My wife and I stay here when we go to Miami to hang out do some business and see friends. We live two hours north but it's nice to stay over and drive home in the morning. We're going back to this hotel this weekend.

"service"

4
nadan1943, Kingston, New York 23/05/2018

Did not receive important wake up call and was late for my meeting, asked front desk for email of my receipt and have not received it yet. Incompetent staff wish I had time for the free breakfast staff poorly trained

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear nadan1943, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! Please accept our apologies for your wake up call experience and if you fail to receive your receipt, please just email our AGM, Lina, at lina@bw33009.com and she'll get it straight over to you! All the best in 2018!!

"Great Experience"

4
terdenlor, Cocoa, Florida 15/05/2018

Everyone was helpful and courteous. Room was great and breakfast was a very welcome perk. The shuttle service that was recommended was awesome. The staff was very helpful and accommodating at check-in. Will def stay again...

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear terdenlor, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially your comments about our courteous staff, great bedroom and breakfast - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Excellent Service"

5
alonjimenez, Winter Haven, Florida 08/05/2018

Excellent Service overall, cleanliness in the room, and surrounded areas. Breakfast buffet style, really good.Friendly staff...Pool area great, big fitness room. Easy process to check in and check out.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear alonjimenez, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our "excellent staff", cleanliness and breakfast - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Pretty nice place for off the beach stay"

4
tripledec, Minneapolis, Minnesota 07/05/2018

The facility appears to be well maintained and generally attractive. It's not a real big place — there are 5 floors and it's fairly compact. Service was good and price competitive. The good: - The room was nice with a comfortable bed; big high def TV and nice lighting in the room. - Room had a fridge and adequate storage - Bathroom is attractive and has an exhaust fan which is a nice touch in this humid locale - Lobby is nicely decorated - Hallway\\common areas looked current and well kept. There was artwork on the walls in the hallways with "pin" lighting. - Housekeeping staff was very friendly and quiet - Pool area is nice with fountain - Breakfast has hot and cold selection including a pancake machine which is kind of slow and makes maybe 3" diameter pancakes The not as good: - The facility is right next to 95 and Hallandale Beach Blvd which has some advanantages and disadvantages. It's on essentially a 3-way intersection so if you want to head east toward the beach you have to turn right and go under 95 and make a U-turm; If you're approaching the hotel from the west you have to overshoot it and make a U-turn and head back west. Traffic can be pretty beastly on Hallandale Beach blvd. - There is only one entrance to the hotel that I could see; which is somewhat of an inconvenience - maybe it's for security reasons. However you can exit and multiple locations in the hotel. - I had internet problems and the front desk staff was very helpful and got it fixed in a short time. He was very busy but still managed to assist me in a timely manner. - One of the elevators and one stairwell had a smell like a skunk. I know it seems weird but it did. - Parking isn't super plentiful as the facility sits on a fairly small lot. Overall it was a nice stay without breaking the bank and that's hard to find in Miami.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear tripledec, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay and really appreciated all the DETAILS - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Pricy hotel, convenient location"

3
User 03/05/2018

I stayed three weeks for work in this hotel. While some staff members are casual and careless, others are very welcoming and friendly. The rooms are quite big and comfortable but the carpets need a good cleaning, and the air con is extremely noisy. Rooms that give on the highway are also very noisy so I strongly recommend you to request a room on the parking lot. While the pool is very pretty, the highway is right behind it and kills the charm. The location of the hotel is great, as there is everything right next to it (including the highway). You're minutes away from a supermarket, and all fast food chains you can think of. I found it quite expensive for what it was, however in the area every hotel was overpriced...

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Wox A, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 3/5! We loved hearing about your wonderful stay and also your additional feedback! We'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Quality and convenience"

5
Joseph M, Winter Springs 27/04/2018

Clean rooms, helpful and cheerful staff, and quality variable breakfasts. We found the hotel was very convenient to all our activities. Hotel was quiet at night, and we liked the daily newspaper that was provided!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Joseph M, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our "helpful and cheerful" staff, cleanliness and breakfast choices - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Nice Hotel"

5
victoriapD2770YT, Bangor, Pennsylvania 27/04/2018

Traveled down to Hollywood Florida with my husband on a business trip.This hotel was very clean, had a lot of nice breakfast choices even hot foods. The pool area was very clean. Also appreciated how helpful the front desk was. The staff is very very friendly

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear victoriapD2770YT, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our "very very friendly" staff, cleanliness and breakfast choices - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Very enjoayble"

4
carpediemMMV, Groveland, Florida 23/04/2018

Enjoyed the stay. The room was pleasant and not noisy at all, considering how close it was to the road. Housekeeping personnel was very nice and polite. The only "problem" was the lack of an electrical outlet by the bedside table.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear carpediemMMV, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about the quiet bedroom and polite housekeeping staff - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"it's like the name is the best"

5
laurence b, Aventura 19/04/2018

Quiet and no you have a close to every single restaurant in the show and the stuff is so good I love everybody there a breakfast is nice to the girl is there is very nice I love this place Diane and Laura is the best they're asked for this lady's while you go in the desk OK and enjoy it the Best Western

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear laurence b, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our awesome staff - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Nice place with good breakfast"

4
bodilblixaase, Bodo, Norway 17/04/2018

The room was Ok.It was big and with good beds. Breakfast was also good. The hotel had a smal pool with a nice pool area. Some trafikk noise. The employee was wery friendly and gave an exellent service.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear bodilblixaase, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about the friendly staff and comfortable beds - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Pleasant stay"

5
joquendo2018, North Miami, Florida 12/04/2018

Awesome service, great overall condition, very accommodating, quite rooms, close to everything such as beaches, nightlife, shopping, dining. Free parking, easy access in and out of hotel, restaurant on site.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear joquendo2018, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about the "awesome service" and quiet bedroom - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"less than favorible experience."

2
User 11/04/2018

when we arrived we had a difficult time entering the room due to the door being jammed after going back to the front desk a long distance away two times she finally sent a employee who pushed and freed the door with strong force . Inside the room was horrible very very strong odor of cigarette smoke. we had to go back to the front desk again to get another room the staff at the front desk was not very helpful accept to send the other employee again. This was not a good experience with staff or facility at a Best Western.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear dandcmatt, we're very sorry to read that we failed to meet your expectations. We apologize that our property failed to meet your expectations and that you experienced these early issues that definitely got your stay off on the wrong foot. Hoping you discussed this with management prior to your departure and wishing you the best in 2018!

"Honest Staff"

5
darleene32, McDonough, Georgia 11/04/2018

Clean room,good quality breakfast,nice pool.Honest staff,returned iphone that was left in restroom prior to check in by my daughter and returned purse that was left in room after checking out.Awesome Staff!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear darleene32, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about the honest staff. bedroom, pool and breakfast - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Nice hotel"

5
srutherford2018, Godfrey, Canada 11/04/2018

Very clean well appointed hotel with excellent friendly staff! The room was spacious and well equipped. The continental breakfast was very good with lots of hot food and seating. The front desk staff were very friendly and eager to please.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear srutherford2018, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about the friendly staff. bedroom and breakfast - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Great Staff"

4
bmaryWindsor_CT, Windsor, CT 10/04/2018

I was very impressed by how the staff was always inquiring what they could do to make our stay better. We asked for an extra luggage rack and it appeared very quickly. It was refreshing to stay at a hotel that was so anxious to make your stay a pleasant one.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear bmaryWindsor_CT, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our staff - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"vacation"

5
Jock S, Orlando, Florida 02/04/2018

Very good, srevice was excellent. Location, rooms, and breakfast was excellent. love the FITNESS CENTER looks brand new. Not to for from the beach, and the interstste. Price is fair,and I would recommend anyone to stay.

"Short Trip"

5
User 01/04/2018

Excellent Service from all staff encountered. Close to all desired shopping. The hot breakfast was a great bonus and had a solid variety. The room furnishings were a bit worn but not too worn that it was problematic. Will definitely be back.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear KnKno, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about the staff and breakfast - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Wonderful all around"

5
User 30/03/2018

Right off 95. Easy access to many places due to that. Very nice fitness center. Laundry on site too. Have to pay with quarters. Beautiful downstairs bathrooms. I used the stairs a few times. It stinks the one stairwell will take you into the hotel still, other is only to the outside. The breakfast is really good. All you can eat- pastries, eggs, bacon, sausage, cereal, French toast, yogurt, fresh fruit, oatmeal, juice, coffee, etc. No waffles :( During breakfast, head house keeper and her other house keepers walk around to make sure hotel is good and breakfast needs are met. The are extremely nice and helpful. There is always someone seen cleaning up the hotel, painting, helping or being nice. They made sure you were always the priority. The room was very comfy. Thick beds, and updated bathroom. Constant dingy smell though but we bought and air freshener. The pool is beautiful but is was freezing cold like ice cubes. The beach water was warming actually. I'm sure the pool would be great during the summer. Everything was easy at the hotel and will definitely consider going back to this place.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Krystle R, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about the staff, breakfast and bedroom - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Wonderful stay"

5
User 29/03/2018

Can't say enough about the friendly hotel staff. Excellent and friendly. Had a slight problem which was taken care of immediately. Only 'issue' was the noise from the interstate. If not accustom to noise, ask for a room in the back away from road.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Debra H, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about your "excellent and friendly" staff - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"time for yourself"

5
Rebecca R, Orlando 26/03/2018

took trip to ft. Lauderdale, to catch the ferry over to the Bahamas, stayed at Best Western plus, it was great, they suggest a shuttle and Mr. Renoldo Joseph was awesome. taking me over to the port everglad and the rest is woe.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Rebecca, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about your great stay- thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"One night stay before cruise "

4
jmacch, NJ 25/03/2018

My wife and I along with another couple recently stayed at the Best Western Plus for one evening prior to a cruise out of Ft Lauderdale. The service was very good and the room was very clean. The breakfast was excellent. We enjoyed our stay and would return.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear jmacch, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the comments about our service, cleanliness and breakfast - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Great Stay"

5
Caroll R, Deltona, Florida 24/03/2018

The hotel was beautiful, clean and the staff was great! I would recommend and stay again. One of my favorite Best Westerns to date. One thing I did miss was the luggage caddy, but thank goodness we did not have a lot go luggage.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Caroll R, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our exceptional staff and cleanliness- thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Exceeded expectations!"

5
User 21/03/2018

Best Western has really improved its image and reputation with this PLUS property! Very comfortable, clean, well-kept and nice decor. The customer service was EXCEPTIONAL! Every staff member I encountered was extremely friendly, helpful and spoke when they passed you. The Manager (Lina) was very professional, proactive and constantly overseeing all the operation of the hotel. Good options for a free, hot breakfast. Right off the highway and convenient to stores, some restaurants and 10 minutes from Hollywood Beach. We will be back!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Kristen S, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our exceptional customer service- thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Karen - Trinidad & Tobago"

4
Karen M, San Fernando, Trinidad 21/03/2018

No frills hotel with relatively good amenities for the price. Breakfast was very basic but achieved the objective of getting you set for the day. Good location in near proximity to other fast food options that's your fancy.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Karen M, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Very accommodating staff"

5
twill0ughby, Brazil, Indiana 21/03/2018

I stayed for two nights and the staff was very helpful in getting my room switched to a king bed. The linnens were very clean, the room was plesent and sound form above was very good as well. overall was very happy with this stay,

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear twill0ughby, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our cleanliness - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Nice hotel - Great Staff"

3
User 14/03/2018

The reason i did not rate it higher is because the pool was freezing cold and the neighborhood is not the best. However, the hotel is nice, the breakfast is very good and the staff is great. I'm sure the pool is warmer after April.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear JODY S, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 3/5! We loved hearing about your wonderful stay, especially the compliments about our great staff and breakfast - thank you, we'll be sure to share your comments with the entire team!! We've been attempting to get a pool permit from the city of Hallandale Beach for over 9 months now to "heat our pool" but the red tape has been madness but we're pushing hard to get this sorted as we do appreciate how much of a difference it can make from January - March. Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Great Place"

5
User 14/03/2018

Clean, spacious rooms, Excellent Staff, close to highway, stores, restaurants. Nice pool area, a little noisy from highway traffic but overall nice place . Computers available in lobby for clients. Breakfast included in room charge was very good.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Valued Guest, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our cleanliness, spacious rooms and great staff - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Easy stay"

4
User 13/03/2018

Service was great, easy access to highway, check in and check out was fast, access to parking was great. Room was clean, breakfast was ok but service was very good. Employees are very friendly and professional

"Great Staff!"

4
stephenperryworks, Beltsville, Maryland 07/03/2018

Staff were very helpful from the time I checked in to the very moment I was walking out the door. Nice pool with 6th depth. Only bad comment is that the smell in the halls suggests the need for a good carpet cleaning. Really detracts from an otherwise nice property.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear stephenperryworks, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our staff and pool - thank you, we'll be sure to share your comments with the entire team!! Your carpets comment has also been noted (carpets received a beating during Hurricane Irma and we plan to replace these shortly!!) Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Good location for a cruise getaway"

4
User 05/03/2018

We just stayed here for one night before a cruise. The rooms were clean. The pool is outdoors, so the water was a bit cold for the kids, but they still had fun. The location is great if you have a rental car and want to go to any dining locations at night!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear 784llow, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our cleanliness - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Not for me"

2
User 01/03/2018

When I arrived the room was not fully prepared, the windows were ooen and the room smelled like urine. The faucet in the bathroom was loose, the toilet handle was broken and I found the staff to be less than accommodating.

bestwesternHallndale, Assistant General Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear gclance, Thank you for taking the time to write a review of your recent stay at our hotel. I am truly sorry to hear we did not meet your expectations. I have made note of all your comments and assure you and forwarded them to the staff so they can be looked into and corrected if needed I wish you would have let us know there was an issue while you were here so we could have addressed immediately. Again, thank you for staying at Best Western Plus Hollywood/Aventura. Best of luck for 2018!!!!!!!!!!!!!!

"if you like cockroaches with your visit"

2
User 20/02/2018

First impressions sometimes don't always work. Very easy to find this hotel sitting next to I-95 so got there easily. Check -in took about 10 minutes. Staff very friendly at check-in. Went straight to room to take a much needed shower after a 24 hour drive. Then went out to dinner. Its when I came back to the room the fun began. I entered the room and my wife went into the bathroom and found the first of the cockroaches, me being a guy thought OK its only one no big deal. So now in the morning, I go to the bathroom and was greeted so kindly by another one. So now i know this is a problem that I can't stay here because these things will go home with you. So I call the travel company that I booked this through and they had to call the front desk for a refund of the next night. That was arranged after the hotel tried to move me to another room 1st WHAT? So I go check out and only get a 10% discount with these as the final words from front desk "well, it is florida". Stayed in many a hotel around the country without cockroaches. You can stay here just be careful not to take home guests

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Oh Gerard - thank you for your feedback and we apologized for this unfortunately but extremely rare incident that you experienced during your recent stay at our property. As TripAdvisor followers can review back from the 1000+ other guest reviews, we have an extremely clean and well maintained property with outstanding staff but it makes you feel powerful to portray our property as full of cockroaches. We'll leave it at that and hope you find happiness and balance in your life moving forward.

"OK just for the night.."

3
Dave A, Houston, Texas 15/02/2018

We just spent one night after returning from Key West. Getting off I-95 Northbound and to the hotel front door was not simple. Check-in was pleasant but we would have liked a drink before we went to bed and were surprised the girls could only suggest a gentlemans club or a 'distant' sports bar. Similarly on check-out I needed to put gas in the car. The girl described a complicated route containing 2 u-turns, whereas right next to the hotel entrance (by the gentleman's club) we found an Exxon station!! The King room was on the first floor at the very end of a long corridor. It was very pleasant and large despite smell of smoke as you walked the corridor and some outside noise from cars entering the freeway. We were told to park the car near the front entrance and walk our bags down the long corridors to the room. When we got to the room we were right opposite an exit door to the parking lot, however it was an 'exit only' door and could not be opened by the room key. We found the breakfast to be very average with limited seating space but a very nice lady keeping the place clean and tidy.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Dave A, Thank you for taking the time to share your feedback with the TripAdvisor and your 3/5 star review! We loved hearing about your stay, especially the compliments about our bedroom - thank you, we'll be sure to share your comments with the entire team!! Wishing you all the best in 2018!!

"Home away from home"

5
Teamcrestliner, Random Lake, Wisconsin 15/02/2018

Very nice and clean. Modern and a very nice hot breakfast. Would definitely stay here again. A bit pricey though. The bed was very comfortable and the AC worked well. We heard nothing but peace and quiet. The walls defend the noise from other rooms.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Teamcrestliner, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our daily breakfast and cleanliness - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Very nice"

4
LovStarbucks, Saint-Lambert, Canada 13/02/2018

This hotel is very nice, very good service,the rooms are clean ans smell good. The free breakfast is complete and really good. This hotel is near stores and 10 min from the Hallandale Beach. The large parking is free. Wifi free nd business center.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear LovStarbucks (we do too!), Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our great staff, daily breakfast, parking, wifi and cleanliness - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Great experience !"

5
jerseygirl12308, New Brunswick, New Jersey 11/02/2018

Absolutely loved our staying ! Great for families . Friendly staff, clean rooms and nice location. The breakfast was nice, good selection of food and the price was great for the service, definitely gonna be back !!!!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear jerseygirl12308, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our amazing staff, daily breakfast and cleanliness - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Great hotel - excellent breakfast"

5
canadiantyler, Hamilton, Canada 09/02/2018

I rarely give 5 star ratings, but this place deserves it. The room was spacious, comfortable and clean. The hotel looked like a higher end hotel with a reasonable rate. The front desk staff were exceptionally friendly and professional. Yes there was a bit of noise on the freeway side, but it was manageable. The breakfast was excellent, with a pancake maker, bacon, scrambled eggs and more. Unfortunately we arrived late in the day, so didn't have time to try the beautiful pool, but hope to next time! This will be our new go-to place for cruises from Fort Lauderdale.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear canadiantyler, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our exceptional staff, daily breakfast and cleanliness - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Noisy aircon"

3
emlynw2018, Kent, United Kingdom 08/02/2018

Aircon could not be switched off overnight making it very difficult to sleep. Apart from that hotel was ok walking distance to ihop & dennys plenty of parking. Breakfast was good & complementary coffee was available.

"Nice but had a room problem"

3
H936GUroberts, Rockledge, Pennsylvania 07/02/2018

Wished a manager contacted me about waking up at 11pm to hear water pouring out of my bathroom light and also the night I checked in I let them know about the crack in the tub. Told them I'll be working the next day so they could fix it and nothing was done, so who knows where that water was going. Hotel and everything was nice just check your room better upon checking in.

"Very comfortable and pleasant"

5
kerlyg2018, Fort Lauderdale, Florida 06/02/2018

Amazing staff and very clean! Breakfast was good! The kitchen staff was so nice and accommodating! The rooms and bed were nice, clean and comfortable. The pool area is reall nice and the gym is very useful! Would highly recommend it

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear kerlyg2018, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our amazing staff, daily breakfast and cleanliness - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! All the best in 2018!!

"Pre cruise stay"

4
Debbie D, burlington 06/02/2018

First off I would like to say the staff here are amazing ! The property is very modern and clean ! The rooms were spacious and looked like they were newly renovated ! The beds and pillows were so comfy ! The breakfast buffet was always being filled with fresh hot food I can't say enough about the ladies who ran constantly filling things up! They had coffee and cold water always in the lobby as well as a small food section of grocery type items ! The pool area although next to the highway was great we hardly noticed the traffic . Beautiful lounge chairs and tables, nice water feature at the end of the pool . The only thing the pool wasn't heated and it was hey cool but being from Canada we braved it anyway ! The only negative was being checked in late although check in was at 4pm we didn't get our rooms until 5 . We were a group of 3 rooms, we requested to stay together on the same floor so it took longer the staff did offer us rooms on separate floors but we said we would wait until we could be together ! But in all fairness I booked these rooms a few months before our stay so my point being they should have been ready before 5 pm . All in all a great hotel with a very attentive staff ! Thanks for a nice place to start our vacation !

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Debbie D, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our amazing staff, daily breakfast and cleanliness - thank you, we'll be sure to share your comments with the entire team!! Please recommend our hotel to all of your friends and family and hope you will think of us the next time you find yourself returning to sunny South Florida! P.S. We've been battling with the town for the proper permits to simply heat the pool for months and months - we agree and we'll get there one day soon (we hope)!! All the best in 2018!!

"To noisy"

2
362dorothyw, Miami, Florida 04/02/2018

I heard everything in my room every water every door slammed the bathroom was dirty hair was still in the bathroom when we enter the room the mirror was dirty I think the person that said they clean the room never did

bestwesternHallndale, Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear 362dorothyw, Thank you for your recent stay with us and for taking the time to share your experience. I apologize for not meeting your expectations and finding out you had issues with your room. I wish you would have informed us of those issues while you were here so that we could have had the opportunity to correct them immediately. I assure you I will bring your concerns to the housekeeping department so they are more attentive to detail and not overlook something like this. All the best in 2018!! Thank you for choosing Best Western Plus Hollywood/Aventura.

"Needs more improvement"

3
tirvia4, new york 30/01/2018

Hotel overall looks good outside and in lobb. Breakfast could be kept hotter. Hallway on the 4th floor smelled like mildew so did the room.I even asked the maid which was outside the room with cart to give me room freshener but that didn't last to long. Room was facing highway which was loud. AC in room was very loud but you can still hear traffic. Room was clean overall. But bathroom tub had cracks. I thought it was hairs so I complained. Housekeeping came and ck it and told me it was the tub and that they were still remodeling but that room was already remodeled....Pilllows smelled of sweat and hair products. I just splet without. Make sure you understand that some states charge you extra fees. I didn't know this. I had called the hotel 3 times to comfirm the price I was booking online. The young lady at hotel told me it didin't matter if you booked with them or online and she gave me a price which was a few dollars more then online so I booked online. My last call I asked again if the price I had booked was the whole total. She confirmed that no other fees were going to be added which when I checked out was not true. I was not happy. Plenty of restaurants around and casino nearby also beach not to far.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear tirvia4, Thank you for your recent stay and for taking the time to provide your feedback. Our sincerest apologies you experienced some of these issues and your experience is very much in the minority - we work very hard to provide our guests with outstanding customer service and a wonderful, overall experience. Please let me take a moment to highlight that there are NO "extra fees" applied to our guest invoices. In December, 2017, Broward County informed all hotels they were increasing their 5% county tax up to 6% starting on January 1st, 2018 so while you may have booked in advance of 2018, all hotels had to increase their overall 11% total tax (state and Broward County) up to 12%. All websites (Best Western and Online Travel Agents) were immediately notified to make this change once we were notified and I can only imagine that this additional 1% is the "few dollars more" that you had to pay. I certainly did not go to the hotel's bottom line and in no way was this meant to mislead you or any guests - this minimal increase came directly from the Broward County. Wishing you all the best in 2018 and beyond and while we did enjoy a total renovation three years ago, the in-room bathtubs are something we are looking to replace to the highest standard.

"Great stay!"

5
User 30/01/2018

Place looks recently updated. From the beds to the service, the food... Everything was spectacular! We will use this when we fly in for cruising again! Only 3 miles from beach and shopping. Such great tips and service at front desk also

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Becky B, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our beds and daily breakfast - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2018!!

"Overnight Stay "

5
KRISTIN193, Orland Park, Illinois 28/01/2018

My husband and I flew into Ft. Lauderdale from Chicago late on a Wednesday evening. We needed somewhere to sleep and have breakfast the next morning before heading to the Florida Keys. The Best Western Plus was perfect. It was very clean and right off of the highway. Breakfast was good-cold cereal, yogurt, muffins, oatmeal, bagels, toast, scrambled eggs, sausage, coffee, apples and bananas-plus pancakes-something for everyone. The pool was good size and had a lot of chairs for lounging and a lot of sunlight. The staff was very friendly.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear KRISTIN193, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our cleanliness, breakfast and staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2018!!

"Nice hotel at a good price"

5
MoonWorshipper, Largo, Florida 28/01/2018

We chose this Best Western based on previous stays at other BW properties. We loved the included breakfast. This hotel is very close to Port Miami so it was perfect for a night before our cruise. The hotel had an excellent, friendly staff. Everything was beautifully appointed, clean and modern. The bed was very comfortable (which is usually a problem at most hotels). There are a few restaurants within walking distance so that's good too. We will definitely stay again before a cruise fro Miami.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear MoonWorshipper, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our cleanliness, "Heavenly Beds" and staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2018!!

"Wonderful Staff!"

5
Rita T, Bellport, New York 28/01/2018

Hotel was good. The staff was outstanding! They were very welcoming, always there to help, and did a lot of extras to make their guests comfortable. We had a great stay, and I can highly recommend staying here.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Rita T, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our "outstanding" staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2018!!

"Excellent Stay"

5
aat2018, Marietta, Georgia 25/01/2018

This hotel was recommended to us by family members whom have stayed here often. We met up with them there during our visit in early January. The hotel provides easy access to I-95, the Aventura area where we were visiting other family, and restaurants. The room was reasonably priced. It was attractive, well-appointed, clean and comfortable as were the lobby and other public areas. The staff was amazing - housekeeping to front desk, Lena and Katherine. We will recommend the Best Western Plus Hollywood/Aventura to others and we'll return ourselves soon. Special thanks to Lena for a very pleasant stay.

"A Needed Stay"

5
User 20/01/2018

My family and I really enjoyed our stay there. I thought the price was a bit much. But I looked at all tou guys have to do and decided it's reasonable. It's still a bit much (for a single parent) but I plan on there again, if need be.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear shauntayeC, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2018!! Keep in mind January - mid April is the most expensive time of the year so if you want real value for money, plan your visit outside of those months and not during a major holiday or event and you'll really enjoy the price! Also, have a look at the other similar properties in our area right now and we're not even coming close to the prices that others are demanding. Once again, thank you!!

"Great spot."

5
LPrestige88, Toronto, Canada 17/01/2018

The hotel was great. People were nice and breakfast was good. Served it purpose as a stop over before getting on our cruise. Not a lot of choices for dinner but a quick Uber drive and we found lots of places to eat. I would recommend this hotel.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear LPrestige88, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our staff and breakfast - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2018!!

"Comfortable"

4
TCBinKC, Kansas City, Missouri 14/01/2018

We stayed for 2 days for our January vacation. We go to Gulf Stream Park every year and this was a good location . Close enough to Uber. Our room was just fine. In the morning it was refreshing with such great friendly service from Ms Carmen in the breakfast area. She makes you feel at home. She will bring you coffee or whatever you need to get started for the day! We would stay here again. Although there is a strip club next door! it gave us not problems though.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear TCBinKC, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about the our location, comfortable bedrooms and great staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2018!!

"THE VERY BEST SERVICE"

4
481derricks, Sharspurg, United States 12/01/2018

The people of Best Western gave me a true "TV Commercial" experience! I was treated like star! Giuliana at the desk was simply wonderful! And the housekeeper, Diana was the best I've ever seen! It could be better and no one comes close to hospitality I received at BW! 2 thumbs up!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear 481derricks, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our great staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2018!!

"BEST WESTERN"

5
cwh17, Myakka City, Florida 06/01/2018

Conveniently located close to I95. Was also within minutes of the ocean and many other attractions. Even though we were close to I95 and our room was on that side of the building we did not hear the traffic at night and slept very well.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear cwh17, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our location and your great night's sleep - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2018!!

"Excellent !"

5
User 02/01/2018

The all team is very attencious and always available for any request. Room clean and confortable. Breakfast complete for a family with children and the hotel localization is excellent, Easy acess for everyplace. I Will be Back !!!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear m_massoco, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about the cleanliness, good breakfast and great staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2018!!

"Excellent"

5
zebunn2016, Toronto 31/12/2017

Excellent service and clean rooms with free internet and free breakfast with different types of choice ,easy access to highway (i95) hotel staff very helpful fast check in and check out , overall excellent experience

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear zebunn2016, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about the cleanliness and great staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2018!!

"Best of Best Western"

5
Shayne U, Grand Rapids, Michigan, United States 31/12/2017

We made a last minute reservation online to this Best Western to attend the Orange Bowl. Located right off 95 convenient to attractions. We were promptly checked in Katherine and Laura were both friendly and attentive and thanked us for being part of the Best Western Rewards program. The hotel has been recently renovated and looks amazing. We headed up to our room. Two double beds with plenty of outlets for technology recharging, something we found lacking in other hotels we have stayed in. We were on the highway side but the hotel is well insulated and didn't bother us at all. They have a beautiful pool with a waterfall and a new fitness center which we didn't have time to use. In the morning they offered a wonderful full breakfast, eggs, sausage, bacon, toast, cereals, muffins, yogurt, juice and coffee. It was well maintained by Carmen and Cynthia were both friendly and welcoming. As we left, Eduardo was keeping the outside pristine. Wonderful experience. Highly recommend.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Shayne U, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about your loyalty, our bedrooms, pool, breakfast and great staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2018!!

"There are a lot of better hotels in the area . This property is tried and the staff are terrible . T"

2
Joe C, Lexington, Kentucky 30/12/2017

This hotel is tried and over priced The showers do not work The shower fixtures were coming out of the wall Had a problem with a cold shower and was told my room was far away from the water heater. Bad place Stay Away

bestwesternHallndale, Assistant General Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Joe C, Thank you for taking the time to write a review about your recent stay at our hotel. I am sorry you were inconvenienced in any way while staying with us. I would have loved for you to share your comments with us while you were here so that we could have addressed them. I am sorry to hear you will not be staying with us any longer and wish you the best for the New Year. Thank you for staying at Best Western Plus Hollywood/Aventura.

"Good hotel for family vacation"

4
User 30/12/2017

Not a luxury hotel by any means, but our stay was ok and the hotel met our needs. Could have a been a tad cleaner. The staff are extra friendly and the breakfast is good.The pool was nice to have too even though it was a bit cold.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Simona H, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our great staff, pool and breakfast - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2018!!

"Terrible"

1
420tennillef, Hollywood 23/12/2017

First of all "Hollywood-Aventura" are two cities that are not close enough to each other to label a hotel this way (I am a local). This hotel is in Hollywood and not a good area. It's run down, old and has some vagrants hanging around. We needed 1 quick night between moving so went here. When we got here they were replacing carpets and it was extremely noisy and dusty, you would think there would be some kinda cost adjustment for the inconvenience but it was much too high considering. We still went up to the room but it was stuffy and smelled moldy. They would be starting up the noise again at 7am according the the front desk lady. With all of that considered, we decided to go to a different hotel. Will not recommend!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear 420tennillef, No worries - strange that you'd leave a review for a hotel you didn't even choose to stay at but that's your choice. Luckily for us, your opinion is very much in the minority from other guests who HAVE actually spend the night at the hotel. Wishing you all the best in 2017 and beyond.

"OMG! The best staff & services"

5
reinaldod256, Perugia, Italy 23/12/2017

Absolutely the best services I have received. The rooms are average but very clean which matters more then fancy rooms. Internet is fast. The people that provides great service are not average so I will recommend to everyone this great place.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear reinaldod256, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our staff and services - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017 and beyond!!

"Appreciate"

5
User 23/12/2017

To the staff who has went beyond...They Have made my stay comfortable and at ease during times. From management, front desk & house keeping. Always polite to me & the guests as I've witnessed even when they were rude...

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear sonceriaec, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017 and beyond!! Can't do anything about the rude guests though, some people just choose to live their life like that and it's sad. Glad both of us and our staff approach things differently.

"best"

5
laurence b, Aventura 23/12/2017

I'll go freaking stay in this hotel and is the best around the area everything is nice the room is nice the bed is very good service is the best just sometime the price is very high may I love this place I want to go there is the best place around Ventura

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear laurence b, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our bedrooms and beds - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017 and beyond!! Prices do get a bit pricey in our area during the high season but please do shop around and you'll see we're often $50-$80 cheaper than our common competitors so there is definitely value for money when you shop around!

"I was satisified!"

4
MzTina608, Prince Georges County, MD 15/12/2017

The hotel is in a great location, close to just about everything you'd need but not many fine dining near by. Hotel staff was very nice and accommodating. Breakfast was pretty good and it has something for everyone. Pool area, extremely nice. Room, perfect...took a minute to figure the shower but I got it. Nothing is as easy as home. I was down on a mini vacation, would I come back again, I believe so.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear MzTina608, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our staff, location, breakfast, pool and bedrooms - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017 and beyond!!

"The Hotel is tired - staff excellent - Good Location"

3
Wibs39254, Canada, Kentucky 13/12/2017

We were here for one evening. The Hotel had an independent convenient shuttle operator for the NFL Game at the Hard Rock Stadium. I would stay here again if need be. The Hotel itself is tired. Our room was adequate. Not clean by my standards. Comfortable bed. Bathroom toilet was not sturdy. Never used the shower. The bathroom was not somewhere I would want to spend a lot of time. The sheers on the windows definitely were in need of cleaning. Breakfast was what my husband and I would classify as filler. Ok The staff make this hotel. They are professional and exceptionally friendly. Great customer service.

"Perfect - Just off the i95"

5
Fordaeth, Swansea, United Kingdom 12/12/2017

Stayed here on way from Port Everglades to Miami airport. Chose it for convenience just off i95. We were here at 9.30 a.m. as we got off the ship early thought we'd secure our room and head for the Mall. The welcome at the hotel was amazing. The room not surprisingly wasn't ready but we were invited to have breakfast and use the WiFi facility! Did both and by the time we were ready to leave for the Mall reception told us they had a room for us. In the evening when I was printing our boarding passes the printer jammed but reception again came to the rescue. Can't speak highly enough of the staff or hotel. Some reviews suggest noise is an issue near 95 but I'm a light sleeper and had no problem! The hotel did provide earplugs in the room but we didn't need them.

"Stay wasn't bad"

3
User 07/12/2017

I needed a place to stay close to the Interstate, between Miami and Ft. Lauderdale while I visited relatives. The Best Western was in a good location close to a few food options. Checking into the hotel went well - no issues. The rooms were clean and housekeeping was friendly and accommodating.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Remelda D, Thank you for taking the time to share your feedback with the TripAdvisor world! We loved hearing about your wonderful stay, especially the compliments about our location and cleanliness - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Very nice place"

5
Bill D, Murray, Utah 05/12/2017

The room was nice, breakfast was good, and employees were helpful. Many items were available for breakfast such as sausage patties, biscuits and gravy, pancakes, French toast, fruit, fruit juices and muffins. Rooms were clean.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear williamB7840GM, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our staff, cleanliness and breakfast selection - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Convenient ... clean"

4
AllsWellsME, Stuart, Florida 05/12/2017

Breakfast was ok ... good choices. Clean place ... staff was nice. Right off highway. Rooms looked newly remodeled. Look was attractive and waterfall helped disguise car noise in background. Would maybe stay again for convenience.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear AllsWellsME, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our staff and cleanliness- thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Friendly Location"

5
Debbie054, Calgary, Ab 04/12/2017

We booked 2 nights in this hotel and were impressed with the service. Very friendly staff working here. The outdoor pool was an added bonus.The location is beside the 95 highway so very easy to get around Ft. Lauderdale.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Debbie054, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our staff and cleanliness- thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017 and beyond!!

"Just short of perfect."

5
NIFMD, MD 04/12/2017

This is a GREAT value location. Comfortable, good size rooms. Spotless rooms and entire property. Convenient location. Nice good size pool. Pleasant breakfast with good variety. Absolutely exceptional, staff. Attentive, friendly, concerned and committed to guests. Only issue was our first night room facing Interstate 95, quite noisy. 95. When mentioned to Diana at breakfast, she quickly arranged for a room to be prepared on the quiet, parking lot side. This

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear NIFMD, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our staff, breakfast and cleanliness- thank you, we'll be sure to share your comments with Diana and the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017 and beyond!!

"Courteous staff"

4
User 30/11/2017

My sister and I were in town unexpectedly for family emergency with nowhere to stay. Laura and Britney were friendly, patient and helpful duing the booking and check in process and throughout our stay. Carmen who works at breakfast was friendly and attentive, refilling our drinks , etc.

"Roadtrip stop over"

4
Richard L, Burnham-on-Sea 28/11/2017

Great facility albeit adjacent to a freeway, which didn't have to much of an effect, marred by a clerical error on check out. The hotel itself was comfortable and clean and apart from the location was excellent, breakfast was adequate and exactly what you should expect at a BW.

"Always a real treat to stay here!!!"

5
Sergio L, Lethbridge, Canada 28/11/2017

This hotel have to be one of my favourite Best Western Hotel. The staff is amazing and really friendly and attentive. The hotel itself is clean and spacious just the right size. The pool is perfect. The rooms are very confortable and super clean. The breakfast complimentary is exceptionally good. The coffee is my favourite they gave a machine that Made the coffee perfect. Very accessible to everything, and close to the beach.

"Very Good, but too close to noisy I95"

4
roycS6802PT, Hertfordshire, England 22/11/2017

Stayed here 4 nights and the hotel itself was very good. Breakfast was usual self service fare, whilst internet speed was very good. The only downside to our stay, was the location to I95, which meant the rooms facing this were had traffic noise.

"Conveniently located"

3
traveller2Atlanta_GA, Atlanta, Georgia 21/11/2017

I chose this hotel based on reviews and ratings posted in the internet. Also, the location was very convenient for my needs. The hotel is a bit dated although generally in good condition. I imagine it's of better quality of other hotels in the area based on reviews. The cost was also a factor as it fell in the middle between the cheaper and more expensive offerings in the area. The plusses were general location, price and acceptably comfortable accommodations. The minuses were the difficult access from the road (if you approach from the West, you must do a U turn in a very busy street. Also, the hotel is a bit dated and could use a good renovation. The toilet did not flush the last time I used it, but the staff were quite concerned about it and as I checked out they gave me a 15% discount.

"Satisfied Customer"

5
Doris C, Rotonda West, Florida 13/11/2017

We are happy to say that we enjoyed all aspects of staying at your Hotel. Especially how quiet it was in hotel. We could hear traffic but you have to expect that being so close to entrance ramp to 95 & 95 itself traffic.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Doris C, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about how quiet it was in the hotel - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Nice Place"

4
Big_C_60, Lake Orion, Michigan 13/11/2017

We recently stayed here for a 3 night stay. The location is great, very close on and off freeway access. It does take a little bit of effort to find a way into the place since it is so close to freeway. Ask for a room that overlooks the parking lot if you want a quieter room. Everyone of the staff we came in contact with was helpful. The free breakfast was what you would expect. The staff there was always making sure everything was cleaned up and filled up. That was nice.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Big_C_60, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our friendly staff and quality breakfast - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Great place"

4
User 12/11/2017

A good choice to make to recharge and rest on your travels. Attentive and courteous staff, a good selection for breakfast. Has a work out section and a good pool area. The only downside of the pool area is that there's a on ramp to the highway.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Imagetaken, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our attentive staff and quality breakfast - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Very good Hotel adjacent to motorway."

4
calspickman, Gloucester 08/11/2017

This hotel is in a great location for anyone visiting Miami or seeking an overnight stop on the way to the Keys.Although adjacent to the motorway noise from the road is not a problem.Hotel has a swimming pool which looks very good but noise could be a little intrusive here.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear calspickman, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our great location - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Hollywood, FL conference"

3
Romeo M, Paramaribo, Suriname 08/11/2017

The purpose of my visit to Hollywood, FL (Nov 02-04,2017) was to attend a conference at the Marriott Hollywood Beach. I decided to stay at Best Western because of the location, and affordability. The overall experience was good, and I would stay here again.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Romeo M, Thank you for taking the time to share your feedback with the TripAdvisor world! We loved hearing about your wonderful stay, especially the compliments about our location and value for money - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Great value"

5
P5875JJmelissab, slc, United States 08/11/2017

Nice hotel, great beds and breakfast. Linens were nice, room was clean and had everything you would expect. Pool and pool area seemed newer and was nice as well. Would definitely stay here again and recommend this place. Great value

"Value for money"

4
User 08/11/2017

Very good value for money. No restaurant but many fast food places nearby in walking distance. Free parking, free good working WiFi and free breakfast. The coffee is, however, not very good. Relatively big swimming pool.

"Value Pricing - Convienient Area"

4
139evew, Garland, United States 06/11/2017

Nice Hotel - clean rooms and love the Jacuzzi tub. In room Wi-Fi a plus. Breakfast was satisfying and staff friendly. Not really in the best part of town with the men's club next door and quite a few homeless sleeping around the gas station across the street. Regardless, I actually felt safe and walked over to the Burger King and Taco Bell with no issues.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear 139evew, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our friendly staff and clean rooms and thrilled you enjoyed your Jacuzzi room - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Shut down before the start of the journey"

5
Eleneki, Riehen 02/11/2017

After a very busy time we want to make a trip through Florida again and recover a few days before. The BW Hallandale is perfect for this. The staff is very friendly, the hotel very well-kept and clean. The breakfast under the management of Carmen is more than rich for a BW. Carmen is an excellent hostess. However, that must be mentioned here, the coffee could (much) be better. Hazelnut flavor is not our favorite. We liked it so much that at the end of our trip we spent a few more nights at BW Hallandale recovering from the trip.

"BEST WESTERN PLUS HOLLYWOOD/AVENTURA"

5
nathanielo42, houston, United States 01/11/2017

I recommend the Best Western Hollywood in Fort Lauderdale 100 percent, is nice, quite and clean. If I work the same area again I would not hesitate to go back there even if I have to drive more miles. OVERALL IS GREAT...!

"Weekend Stay"

4
Cici T, New Jersey 23/10/2017

The hotel is in a good location, minutes away from a variety of stores and restaurants. The hotel is clean, Wifi worked fast on my laptop. The room was clean, there was a funny smell that was hard to get used to, we just kept our AC running to try to avoid that. The bed is very comfortable and the breakfast was really good. The service is friendly check in and out was fast. Overall, it was a good stay.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Cici T, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our friendly staff, clean rooms and great WiFi - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Great place to stay over."

4
JoeDaudier1, Stuart, Florida 16/10/2017

We enjoyed the king size bed and breakfast was super. The rooms were very clean. We liked the location close to Mardi Gras Casino and the Gulfstream Race way. Everything else close by for all shopping you need. This is our 2nd time here. We will return.

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear, JoeDaudier1 Thank you for taking the time to write a review about your recent stay. We are pleased to hear that you loved your stay and all of our amenities. We are also delighted that you will stay with us again without a doubt. Thank you for all of your wonderful comments, we really appreciate it. We hope to see you again soon! Best regards,

"On Time"

5
Yvette T, Brooklyn, New York 15/10/2017

BW Plus was right On Time for what I needed. Checked into The Link Hotel on Oct 6 checked out Oct 7th (because it was HORRIBLE) right into BW Plus Thank God you was there. AWESOME Hotel. You will see me again. You just became my GO TO spot!!

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear, Yvette T Thank you for taking the time to write a review about your recent stay. We are very happy to know that you loved staying with us. We are especially delighted to hear that you found the service excellent as well as the location. We hope to see you next time on your travels to South Florida. Thank you for choosing Best Western Plus Hollywood/Aventura. Best Regards,

"Central location"

4
226kenyac, new york, United States 09/10/2017

Had funeral to attend and needed to be not far from Fort Lauderdale airport and within 45 minutes from Miami. Just off I 95, a bit tricky to get to; adj to gas station. Friendly staff, clean facilities and desent breakfast and comfy bed.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear 226kenyac, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our cleanliness, comfy beds and friendly staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family, wishing you all the best in 2017 and hope to welcome you back again one day soon!!

"BW Hallandale Blvd, Hollywood Florida"

4
JoeyIamarino, Canada 30/09/2017

We stayed for 4 nights after hurricane Irma hit the state of Florida. The staff are friendly and accommodating. We did not have wifi for the first two days but that was understandable. Even still the Manager gave us 25% off out bill for the inconvenience of no wifi and the room safe and phone were not operational.

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear JoeyIamarino, Thank you for taking the time to write a review about your recent stay. We are happy to hear that we were able to keep you satisfied during the circumstances of the hurricane Irma that had passed. We hope that you were still able to enjoy the area and that you recommend us to all of your friends and family. We are also glad to hear that the staff was very courteous, helpful and always smiling. Thank you for choosing Best Western Plus Hollywood/Aventura. Best Regards,

"Very Nice"

4
R739UFsharonh, Berea, Ohio 30/09/2017

This is a older hotel but they are keeping it updated! They were painting the hallway when I was there. Room was comfortable. The breakfast bar was wonderful! Air conditioner worked great Nice and cold! I would stay again

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear R739UFsharonh, Thank you for taking the time to write a review. We are happy to hear that you had such an excellent stay with us. It is great to hear that you loved our breakfast and our hotel was very comfortable. We hope that you will recommend our hotel to all of your friends and family and think of us next time you find yourselves traveling back to our area!. Best regards,

"Great Place!"

5
User 29/09/2017

The room was really nice and front desk was really friendly, bed was real comfy, great location...close to the Gulf Stream Park...wish I we were there for recreational but unfortunately we were there for a funeral...but maybe next time we'll be there for fun.

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear imasuperwoman2011, Thank you for taking the time to write a review about your recent stay. We are very happy to know that you loved staying with us. We are especially delighted to hear that you found the service excellent as well as the location. We hope to see you next time on your travels to South Florida. Thank you for choosing Best Western Plus Hollywood/Aventura. Best Regards,

"Love Best Western !!!"

5
User 07/09/2017

I used to live in Aventura Florida. And I constantly rented in Best Western. ... love the services and the housekeepers. The pool is the best. And rhe stuff . Rooms extra cleans . Planning to go again. .... obviously!

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear galofaromelody, Thank you for taking the time to write a review about your recent stay. We are very happy to hear that you really enjoyed your stay. Thank you for your compliments about the staff, our amenities and location. In the future if you have any concerns please feel free to reach out to us. We would love nothing more than to provide a wonderful stay for you. Thank you for choosing Best Western Plus Hollywood/Aventura and we hope to see you again soon. Best Regards,

"Great place"

4
tank669, Winchester, Kentucky 07/09/2017

Good parking , friendly service , clean rooms . Stay here often and they are always friendly and very helpful . Really good location and nice amenities for a very affordable price . Highly recommend this location

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear tank669, Thank you for taking the time to write a review about your recent stay. We are pleased to hear that you loved your stay and all of our amenities. We are also delighted that you will stay with us again without a doubt. Thank you for all of your wonderful comments, we really appreciate it. We hope to see you again soon!

"Great location / Good Value"

5
scottsR6861RV, Tampa, United States 02/09/2017

Just try to find a hotel closer to Dolphin Stadium that is this nice and this much of a value. Perhaps a shuttle to events at the stadium would have made the value that much more. Pool waterfall area is very pretty and refreshing. Lobby is amazing. Breakfast is made by a pancake robot! Super quiet--we never heard a thing and we were right next to the dryers for the hotel linens.

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear scottsR6861RV, Thank you for taking the time to write a review about your recent stay. We are pleased to hear that you had a wonderful experience with us and that you enjoyed the hot free breakfast. We would like to apologize if the area was not as close to the Dolphin Stadium as you would like. However, our front desk staff would have been more than happy to assist you in finding arrangements for transportation to where you need to go. We hope to see you next time on your travels to South Florida! Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Excellent stay!"

5
lisawM4543OZ, Battle Creek, Michigan 25/08/2017

We stayed here for the night after our cruise and loved it! Staff was great, hotel was very nice and clean and it was really close to the airport and lots of shopping. We would definitely stay here again!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear lisawM4543OZ, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our helpful staff, our cleanliness and location - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Excellent hotel"

5
NADINE P, STATEN ISLAND 24/08/2017

I really enjoyed my stay at this hotel. Very clean with wonderful staff. Everyone was very helpful and friendly. The guest room was clean and well decorated. The breakfast was also good. We enjoyed the swimming pool which has a nice waterfall.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear NADINE P, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our helpful staff, our cleanliness, good breakfast and swimming pool area - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Clean, quiet, great staff"

4
Redstart3916, Gainesville, Florida 23/08/2017

We stayed here three nights while in town for job related test. Every member of the staff whom we encountered was friendly, courteous, and helpful. The rooms are very clean, the breakfast excellent, the wifi worked flawlessly, and the design of the pool allows you to forget that you are next to a major roadway. Our bathroom was very small and the door made it difficult to move in there. A minor suggestion. It would be good to offer plain ice water at the breakfast for those of us who do not like lemon. We would definitely stay here again.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Redstart3916, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our friendly and courteous staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!! (P.S. We've passed on your comments about plain ice water to management as well - thank you)

"Absolutely Amazing"

5
frugalrich, New York City, New York 22/08/2017

I visit the miami area every year and always stay at this property no matter how far the commute! It's is always clean, quiet, and updated! There is a small $50 deposit required at the time Check in but the accommodations are well worth the money. Thank you for always giving guests a warm welcome & departure. See you guys next year!!!

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear frugalrich, Thank you for your loyalty to the hotel and taking the time to write a review about your recent stay. We are happy to hear you had another wonderful stay with us and it is always a pleasure serving you. We will be awaiting for your arrival next year! Best regards,

"Your team have done good service."

5
josevQ7741SC, Paterson, United States 17/08/2017

very good service Perfect place to stay very close to my job the people are very kind I like the room service that housekeeper give me the swimming pool was very nice plus the restaurant Latin Fusion and la Granja was ones of the restaurant of my favorites

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear josevQ7741SC, Thank you for taking the time to write a review about your recent stay. We are pleased to know that everything was excellent with your stay from the staff to the rooms. It also wonderful to hear we had everything you needed during your stay. We hope that you continue to stay with us and recommend our hotel to all of your family and friends. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Great experience"

4
NachaDel0826, Secaucus, New Jersey 14/08/2017

Very friendly and accomodating customer service. Free parking and breakfast. The hotel has been completely remodeled from the rooms, to pool and gym. It is right off of I95 and about a 3.5 mile drive to the beach. Highly recommend

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear NachaDel0826, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our friendly and accommodating staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Great stop!"

4
daveb2001, Cincinnati, Ohio 12/08/2017

Very attractive facility, friendly staff, clean room, cozy beds. Located close enough to whatever you want. The free parking and free REAL breakfast make it a total bargain at 100 a night. I'll definitely stay again. I'd have given 5 stars, if not for the overwhelming smell of weed in the air. That was very disappointing.

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear daveb2001, Thank you for taking the time to write a review about your recent stay. I am sorry to hear that there was a smoke issue on your floor. This is very disappointing to read as we work really hard to keep the property with a non-smoking environment but unfortunately some guest do not follow the rules and have no regards for other guest. On the other hand, it is great to hear that the hotel exceeded your expectations and that you enjoyed the hot free breakfast. We hope you come back and visit soon! Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Great Hotel close to shopping and resturants"

5
User 09/08/2017

Hotel is clean and close to restaurants, bars and shopping. The breakfast is good for families and the staff is excellent. I always choose this hotel when Im in the Hallandale Are, its right off the Interstate and close to the Ft Lauderdale airport.

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear Owen B, Thank you for taking the time to write a review about your recent stay. We are happy to hear that you were able to enjoy your stay and found the area around the hotel convenient. It is always a pleasure to have you here at the hotel and we hope you come back and visit soon! Thank you for choosing Best Western Plus Hollywood/Aventura. Best Regards,

"nice property but music TOO LOUD"

4
275lauriek, Daytona Beach, United States 08/08/2017

Staff very helpful and friendly, however, the music throughout property and at pool is too loud and the type of music not appropriate (nightclub, dance music.) Also, room seemed a little damp, wet spots on carpet . Perhaps dehumidifiers would help.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear 275lauriek, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our helpful and friendly staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Time well spent"

4
User 08/08/2017

Besides the funny smell in room (that was constant), A/C sometimes not cooling like it should (specially at night) and lint balls on sheets (my husband helped me turn sheet inside out) our stay and breakfast was good.

"Very good stay."

4
travelstf, Orlando, Florida 28/07/2017

Although the facility is average outside, it has benefitted from a very thorough remodel inside. It is modern and comfortable. My room was more than adequate. Although the room was small, the remodel kept the layout open and efficient. The bed was WONDERFUL. I did not expect comfort like this at this price. The staff was helpful and upbeat. I usually stay at Choice Hotels when traveling for business but this Best Western made a believer out of me.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear travelstf, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our amazing bed and staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!! As each Best Western is independently owned and operated, we can't promise you the same bed comfort everywhere you go if you stay with the brand but we can share that our HEAVENLY BEDS are the highest end and the same that Hilton uses around the world - no corners cut during our renovations!!

"Nice, quiet, clean, good breakfast"

5
Jim N, Minneapolis, Minnesota 24/07/2017

The morning breakfast had more than I expected. The staff was friendly. Well lit parking and plenty near the door. Very close to 95 on ramp. Priced right especially if you use the BW Reward membership. Don't forget your senior discount.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Jim N, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about the friendly staff - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family, wishing you all the best in 2017 and stop reminding people about the senior discount, we do need to make some money :-) !!

"Weekend stay"

4
OutandAboutOhio, ohio 24/07/2017

We were in town and needed a place to stay near the hopital. It was clean and comfortable. Everyone was nice and accommodating. I would recommend this hotel and stay again. Only complaint was the people on our floor decided to have a party in the hall all night and it was hard to stay asleep.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear OutAndAboutOhio, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our "clean and comfortable" property - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!! AND for the future, please, if you ever have a noise issue, contact the front desk immediately and we would have sent out night security team up there immediately!!

"Exceeded expectations"

5
Lele2101, Deltona, Florida 24/07/2017

Best Western has reached another level. This particular hotel is beautiful and clean. Check in was super easy, everyone was absolutely nice and informative. My king size room was absolutely beautiful, on the same level as Hilton, for the fraction of the cost. Super clean, I had no issues at all. The bed was comfortable, pool is clean and beautiful. I will be returning, and this will be my main hotel when I'm in town.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Lele2101, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about being on the same level as Hilton for a fraction of the cost - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"All easy, All good."

5
User 24/07/2017

Easy reservation through easy check out and everything in between. I'll be looking at Best Western for my next trip! My room even had a Jacuzzi tub! My first room was a little smokey so they put me in a different room within 5 minutes.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear stcooksey, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about the ease of your reservation process and check-in - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Hotel has roaches"

1
User 21/07/2017

We have visited this hotel many times over 5 years. The last two times we have seen a decline in cleanliness. The last time we had to kill several roaches. Front desk didn't appear to care either. When reported, they didn't seem surprised.

bestwesternHallndale, Assistant General Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Chris W, Thank you for taking the time to write a review of our hotel and your recent stay. I want to extend my sincerest apologies if your recent stay at our hotel was not to your expectations. We have a regular service contract with an exterminating company and do routine checks to ensure that there are no issues with insects. However, being a tropical state and especially during the summer there can be a situation when a guest may leave the window open and a bug can enter the room from the outside. I have also discussed your comments with the cleaning staff as this is not the norm and normally we get very good feedback about the service and cleanliness of our hotel. I thank you for choosing Best Western Plus Hollywood/Aventura. We hope you stay with us again and give us the opportunity to serve you again.

"Best say ever."

4
User 19/07/2017

Front desk staff was great. The breakfast was put in together beautifully. Housekeeping was very respectful and nice. Maintenance was very helpful and I thank them very much. Everything is very close within walking distance. The pool was nice as well. And check out went very well too.

"Staying in north Miami"

4
carlmK5233AE, Jacksonville, Florida 17/07/2017

My stay was nice the only thing that I personally had problem with was we had a small problem with roachs in the bathroom. The other problem was with parking people were parking in the stripped area next to the handy cap spaces which had a person in a wheelchair unable to get into his van because he didn't have room for his lift to open. That vehicle was parked in that striped no parking zone from about 5:00am Saturday and it was still there when I left Sunday at 11:00am it should have been towed after three or four hour max but nothing was done. I blame management for not taking this problem serious

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear carlmK5233AE, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay and have noted your comments about the vehicle blocking the wheelchair accessible space. We'll have a word with the parking lot security company that monitors our lot each evening as they should have reported this so the hotel could have taken action - thank you for bringing this to our attention!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Very good!"

5
Gladys S, Las Vegas, Nevada 13/07/2017

Not a five-star cleanliness but very clean for its category. Friendly staff, always ready to help with a smile, which is the best garment one can wear. And the breakfast is delicious with a wide variety of things to keep you full for many hours.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Gladys S, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our "delicious breakfast and friendly staff with a smile" - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Oasis in Miami"

5
Troy E, Orlando, Florida 11/07/2017

We are not tourists in the area so we are not interested in the expensive parking fees, valet, room service... concierge etc. We are in need of a clean, quiet, and comfortable place to get a good nights sleep and relax. This Place is just that.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Troy E, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our "clean, quiet and comfortable place" - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"A good bed & breakfast place"

4
User 10/07/2017

We spent 4 nights at this hotel before taking our southern Caribbeans cruise. it was a good choice that we found at Hotwire.com. the rooms are spacious and clean. the breakfast is good and served till 9AM. everyday there was a different variety of eggs plus other dishes.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Razek S, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our spacious and clean rooms and good breakfast - thank you!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"To view Johnson and Wales University with my daughter"

5
mandmgarageprodu2017, Spring Hill, Florida 08/07/2017

The hotel was very nice, friendly staff and very clean. Free parking and free continental breakfast. That makes a huge difference when I am booking a hotel. Although I did not have time to enjoy the breakfast area, I knew it was available if we needed it. The rooms were clean and the beds were very comfortable. There is a pool however, I did not get time to utilize it as I spent the majority of my time at the college. The price is also very reasonable.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Mandmgarageprodu2017, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our "friendly staff" - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family, wishing you all the best in 2017 and hope your daughter gets into her first choice college in the future!!

"Overall Good Hotel"

4
User 08/07/2017

Better variety Breakfast than most, parking is free. Conveniently located next to 95. Rooms are normal, beds comfortable. Internet is free and consistent. The only downside is next to an adult club - or possibly a plus depending on your needs.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear 47rileyb, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the compliments about our breakfast, complimentary parking and location - thank you!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!! And loved your last comment cause our neighbors are often viewed as a asset by some of our guests - to each their own!!

"Great experience!"

5
Gregory F, Charleston, South Carolina 03/07/2017

Really friendly and helpful staff! They went way beyond what is required to provide an outstanding experience. The facility was clean, modern and very nice. The hotel location is convenient for all family activities.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Gregory F, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our "friendly and helpful staff" - thank you, we'll be sure to share your comments with the entire team!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Good nights sleep"

4
User 03/07/2017

Security on property 24/7 added plus! Beds and pillow were absolutely amazing!!! Wish we would have looked at the brands to buy our own!! Property was quiet even though it's right off a major highway.

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear lissalee98, Thank you for all your wonderful feedback and recent stay at our property. We are very happy to hear that you left fully satisfied and we hope that you will come back and visit us soon!! Thank you for choosing Best Western Plus Hollywood/Aventura. Best Regards,

"Damp clammy beds, nasty old sheets"

1
User 03/07/2017

I've been going to this hotel for years, this was by far one of the worst experiences. The AC until seemed to create a damp clammy wet feeling on the bed and under the sheets. The sheets were old and needed to be replaced. I gave the hotel the benefit of the doubt and got my room changed, found the same problem in the new room, I won't be back.

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear astephenson7889, Thank you for taking the time to write a review about your recent stay. We are sorry to hear that you were not satisfied with your stay. I am surprised to hear your comments about the A/C in the room, since it has a built-in dehumidifier that helps reduce the level of humidity and cleans the air. This is something that has been always very helpful for us to have because of the hot and humid climate conditions we experience here in South Florida. With regards to the sheets I will be forwarding this to the housekeeping manger so she can look into the issue and look for future solutions. I am sorry to hear you will not stay with us in the future. I wish you the best of luck for the rest of 2017! Thank you for choosing Best Western Plus Hollywood/Aventura. Best Regards,

"Summer Stay"

5
Vidal R, Miami, Florida 27/06/2017

I found the hotel really clean and accommodating to my family's requests. We were all extremely pleased. The rooms were comfortable and clean. There are many restaurants available in the immediate area, even walking distance. I would recommend this hotel to any family that would like to stay in an affordable hotel. They have a nice pool for relaxing after a day at the local attractions.

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear Vidal R, Thank you for taking the time to write a review about your recent stay.We are pleased to know that everything was excellent with your stay from the staff to the rooms. It also wonderful to hear we had everything you needed during your stay. We hope that you continue to stay with us and recommend our hotel to all of your family and friends. Thank you for choosing Best Western Plus Hollywood/Aventura. We hope to see you again soon. Best regards,

"Average BW"

3
356angelitag, hallandalle beach, United States 27/06/2017

Shower didn't run cold water I had to take cold showers it was very uncomfortable and weed smoking was on my floor it was hard for me to breath the air in the hall way however the beds where very comfortable everything else in the room was nice just the smoking and shower wasn't working well

bestwesternHallndale, Front Desk Supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear 356angelitag, Thank you for taking the time to write a review about your recent stay at our property. We are sorry to hear there was a smoke issue on your floor.This is very disappointing to read as we work really hard to keep the property with a non-smoking environment but unfortunately some guest do not follow the rules and have no regards for other guest. With regards to the water temperature, our front desk and maintenance staff are available and would have been more than happy to assist you in resolving any issue you may have had. I wish you would have informed us there was an issue while you were here so that we could have taken care of it immediately and avoid you from being inconvenienced. We hope that you will give us another chance to better serve you in the future. Thank you for choosing the Best Western Plus Hollywood/Aventura. Best Regards,

"Great stay, friendly and helpful staff."

5
User 26/06/2017

The facilities were freat. The pool wan really nice as well as the gym. Very good breakfast. I liked the automated pancake maker. The best part was the staff. Very friendly and willing to help any chance they got. Mrs Carmen was the best.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear 877gunner, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about the pool, gym, breakfast and ESPECIALLY our staff!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!! (P.S. - we'll pass along your kind words to Carmen this week during our hotel meeting).

"Very poor property"

1
User 24/06/2017

The hotel staff was ok, breakfast was very good, but hotel had a lot of issues Ac in room was horrible,room smelled musky, one of the elevator didn't work,wifi was poor. I probably won't be staying at this location again.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Aparrilla4, Thank you for taking the time to open your TripAdvisor account and leave your very first review; luckily, your feedback of our property is very much in the minority. Upon checking the time of your stay and our complaint log at reception for over this period, we see nothing noted from your two rooms during your two nights with us??? We only wish you would have taken the time during your stay to let us know of your dissatisfaction and we could have worked hard to correct any issues you were experiencing. While we rarely get negative feedback, we understand things can happen and all we ask is the chance to correct a bad situation. But if we truly were a "very poor property", wouldn't you leave after one night????? Something strange but we'll take your review as genuine and wish you happiness in 2017.

"1 week stay"

5
V9166TEvictorh, Piscataway, New Jersey 20/06/2017

Place ain't bad at all, it definitely exceeded my expectations, the entrance is a little wired and the gym don't open until 6am.... why I have no idea. The pool is pretty nice with a water fall on 1 side. Parking can get very crowded at night and they want you to place a paper on your dash to display you staying there.

bestwesternHallndale, Front desk supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear V9166TEvictorh, Thank you for taking the time to write a review about your recent stay at our property. We are sorry to hear you were not satisfied with the gym hours. However, if you need to use our gym after hours please let someone from our staff know and they will be more than happy to assist you by opening the gym for you to use. We are happy hear you loved the decor surrounding the pool area and that we exceeded your expectations. We hope to see you next time on your travels to South Florida. Thank you for choosing Best Western Plus Hollywood/Aventura. Best Regards,

"Ok"

3
User 17/06/2017

I was a little underwhelmed with my over all experience not bad but not great just ok. Staff was friendly very nice. My main issue was the rooms Cleanliness, the bathtub had soap scum and stains, for the price I paid I expected a little more... they also put a 50 hold on your card that the 3rd party booking site didn't mention. I've experienced more for less at other hotels. Not impressed with my overall experience.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear dallied2017, Thank you for your recent stay and for taking the time to share your feedback. We do appreciate your kind words about our staff too. We'll be looking into your bathtub issue and addressing this directly with our housekeeping staff during this week's meeting, thank you for bringing this to our attention. As far as the $50 deposit, whenever a guest is paying by cash or debit card, it is hotel policy to hold a $50 deposit in case of room damage/theft. Unfortunately, this policy is non-negotiable as you wouldn't believe how many people in the past have caused room damage or tried to walk out of the hotel with almost anything that isn't nailed down in the hotel. It's not something we like to do but it is something we HAVE to do as this is the world we live in. Wishing you all the best in 2017!

"Best Western Hallandale FL 2017"

4
Cynthia L, Hallandale Beach, Florida 13/06/2017

Rooms nice, beds very comfortable. Friendly staff, A/C works great. Nice pool with towels provided. Washer and Dryer on premise. Located near many stores and restaurants. Pricey some nights and prices changed constantly.

bestwesternHallndale, Front desk supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear Cynthia L, Thank you for taking the time to write a review about your recent stay. We are delighted to hear you were pleased with the service provided by our staff and how you enjoyed your sleep on our "heavenly beds''. It is great to hear our location was very convenient for you and I am happy that you left fully satisfied. We hope to see you next time on your travels to South Florida. Thank you for choosing Best Western Plus Hollywood/Aventura. Best Regards,

"BW Plus/Aventura"

3
matthewsH9426TC, Harrisburg, United States 12/06/2017

The stay would of been great if it wasn't for the torrential rain. Even though we cannot control the weather we can control how we address issues when the ceiling falls in the lobby and the internet/cable is more often off and than usable.

bestwesternHallndale, Front desk supervisor at Best Western Plus Hollywood/Aventura, responded to this review
Dear matthewsH9426TC, Thank you for your recent stay with us and for taking the time to write a review. We are sorry to hear you did not completely enjoy you stay with us. Unfortunately, we had really bad weather that we have not seen in a very long time and affected the 5th floor landing area. This was our only concern and we tried to keep the area as safe as possible since we can not repair it until it was completely dry. With regards to the cable we currently have Direct TV which is satellite cable; and it was beyond our control to manage it from going out since satellite cable does not work properly when there is bad weather. We are currently looking into changing the entire system for an option that may be more reliable under such circumstances. We do hope to welcome you back during your future vacations to South Florida.Thank you for choosing Best Western Plus Hollywood/Aventura. Best Regards,

"weekend visit"

5
Margaret T, Orlando 05/06/2017

Hotel was very clean and staff was nice. Hotel located right off of I-95 but the u-turn you have to make to get to hotel is difficulty because of heavy traffic especially during rush hours. Breakfast was very good with a lots of items to choose from.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Margaret T, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our staff, cleanliness and breakfast!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Great Service"

5
Ali K, New York City, New York 02/06/2017

The hotel was amazing, well kept and clean. The bed was big and breakfast was as good as the Hilton. Overall A+ The staff was pleasant and very welcoming. They truly made us feel very comfortable. Highly recommend them!!!

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Ali K, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our staff, cleanliness, breakfast and comfy bed!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Happy Birthday to me...."

5
Jeneifer T, Stockbridge, Georgia 01/06/2017

My stay as great and my room was spectacular. Anabel did an awesome job and you could tell that she really enjoyed her job and take pride in it...I will be returning again with family and friends. Third trip was by far one of the best trips and stays for me....

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Jeneifer T, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about your bedrooms and Anabel - thank you, we'll be sure to share your comments with her!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Love it"

5
tanyalizv, Miami, Florida 31/05/2017

the environment is great . the employees are warm and friendly as well as comforting . front desk is welcoming and very helpful . ciara remembered me from my last visit and is super sweet . the rooms are great .

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear tanyalizv, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our outstanding stafff - thank you!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!! We'll pass on your kind words to Ciara!!

"Awkward"

3
Wendy E, Houston 25/05/2017

Selected this hotel because it appeared to be close to the beach. It was convenient to I-95. We stayed on the first floor and thehotel hallways smelled of mildew. They are also located next to a Gentleman's club and not close to the beach. Overall, not the best Best Western I've stayed in.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Wendy E, Thank you for your recent stay with us and for taking the time to leave your review. In fact, your review is a bit awkward as our hotel is clearly mapped on all websites as being next to I-95 and a good 3 miles from the beach so that fact that you mentioned twice that we are not "close to the beach" seems very unfair as someone didn't do their homework. Wishing you all the best in 2017!

"Best western plus"

5
U4063DAjohnnyc, Hallandale Beach, Florida 23/05/2017

Good customer service, great breakfast, nice lobby, rooms are nice very clean and neat!! Housekeeping ladies do a very good job. I am very happy staying at this hotel thank you best western plus for making my hotel experience a 100%

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear U4063DAjohnnyc, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our staff, breakfast, bedrooms and cleanliness - thank you!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Great stay!"

5
Steve L, Ocala, Florida 23/05/2017

Room was clean and staff were friendly and professional. Breakfast was fantastic and included Bacon, Eggs, Sausage, danish, pancakes, fruit. Would recommend and would stay here again. Plenty of parking also.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Steve L, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our outstanding staff and breakfast - thank you!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Best Western stay"

4
X1309IQandres, JACKSONVILLE, United States 23/05/2017

This Best Western was very convenient to where I had to go for the weekend. Besides the one roach crawling on my bed my second day there the overall experience was very good. And the staff members were very friendly while I was there.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear X1309IQandres, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 4/5! We loved hearing about your wonderful stay, especially the very kind words about our staff - thank you!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Great hotel"

5
jaeda_21, South Florida, Florida 17/05/2017

Staff is always accommodating, extends a warm greeting ... easy access of I-95, 25 mins away from Miami airport in good traffic. Well be back definitely, short stays but works for when I'm in the area.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Jaeda_21, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our location and staff - thank you!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Nice stay"

4
User 16/05/2017

Thank you for a wonderful stay. My boyfriend and I selected this hotel at the last minute and they were available. We enjoyed our king size bed, clean bathroom, pool fun, and complimentary breakfast. The breakfast was not that amazing, but I can't complain because it was free. There were also other options available across the street, such as Denny's, ihop, and other fast food chains.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear miyaibass, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our beds, cleanliness and pool - thank you!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Comfortable Stay"

5
Debi S, Pleasant Hill, California, United States 16/05/2017

Used this hotel for night before cruise --flew into FLL and cruise left out of Miami. Convenienent in between spot. Comfortable and clean rooms, friendly and helpful staff, nice breakfast. We love BW hotels because of ones like this one.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Debi S, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our location, cleanliness, breakfast and staff - thank you!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Nice hotel"

5
User 16/05/2017

Just a little gateway from home we walked in to check in the front desk lady assist us and explain the time if check out breakfast etc ...room was nice and cold very clean and we'll stocked ..pool area also was clean

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear 894alizah, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about cleanliness, breakfast and staff - thank you!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"BBW Plus review Hallandale Beach, FL"

5
jamyeb2017, Georgia, United States 10/05/2017

Pleasurable experience. Clean, contemporary decor, helpful staff. Free parking was the thing I liked the most. Location close to Hallandale beach and the 95S which makes it very accessible. Publix , Bank of Amex, Starbucks within 5 mile radius. Perfect spot.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear jamyeb2017, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the complimentary parking, our location and staff - thank you!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Plesant surprise"

5
Robert L, San Francisco 09/05/2017

I was not happy with the location of the hotel at first, but the hotel is nice, clean, and the staff was great. The bed was one of the more comfortable beds I have slept in in quite awhile. I would recommend this hotel.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear Robert L, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our beds, cleanliness and staff - thank you!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Convenient, clean and comfortable!"

5
no1brenda, London 07/05/2017

Be sure to stay on car park side as adjacent highway too noisy. But excellent value. Great beds. Excellent breakfast included. Very caring and considerate staff. Ideal for overnight stay or long term vacation. Not far from great beaches.

YourReviewMatters, Guest Relations Manager at Best Western Plus Hollywood/Aventura, responded to this review
Dear no1brenda, Thank you for taking the time to share your feedback with the TripAdvisor world and for rating your experience a 5/5! We loved hearing about your wonderful stay, especially the compliments about our beds, breakfast and staff - thank you!! We hope that you will continue to recommend our hotel to all of your friends and family and wishing you all the best in 2017!!

"Still home"

5
fritzb242, Houston, Texas 27/04/2017

Always friendly, always clean, Always accomodating. Ive never once had a bad stay. And that is always why i choose to stay here. the rooms are always classy with everything i need for business and relaxation.

"Very comfortable"

5
User 27/04/2017

The bed was the best I have ever slept in. The hotel is about 15 minutes away from the airport or the port. It is in a neighborhood that is partly residential and small businesses, so there are only a few restaurants - but lots of fast food places of quality. Service was friendly and professional.

"Our stay at Best Western Plus in Hollywood/Aventura"

5
Gisele N, Sainte Marie de Kent NB, Canada 22/04/2017

The front desk staff were very friendly and accommodating. Got there early in the morning with our vehicle and asked if we could leave it in the parking while someone picked us up to take us somewhere and they said it was no problem at all which we appreciated. When we checked in after 3pm the check in process was speedy and efficient. The room was very nice; clean and very comfortable beds. The staff in general were very friendly and helpful. I would highly recommend to anyone to stay here. The location was perfect for us as it was right off the I95 which meant a speedy embark on the highway the next morning.

YourReviewMatters, Guest Relations Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Gisele N, Thank you for taking the time to share your recent experience with the TripAdvisor world! We loved hearing about your wonderful stay, especially the compliments about our staff, cleanliness, comfortable beds and our location!! We hope that you will recommend our hotel to all of your friends and family and think of us next time you find yourself traveling back to our area! All the best in 2017!!

"Clean. Good breakfast. Staff was friendly. Check in was easy. Close to the casinos and race tracks."

4
Robert M, Cape Coral, Florida 20/04/2017

There was a security guard on site which is a plus. The Gentlemans club nearby posed no issues or problems to us. That part of town is very busy with traffic but the hotel is next to the entrance ramp for I95. Convenient.

YourReviewMatters, Guest Relations Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Robert M, Thank you for taking the time to share your recent experience with the TripAdvisor world! We loved hearing about your wonderful stay, especially the compliments about your check-in, breakfast and and our location!! We hope that you will recommend our hotel to all of your friends and family and think of us next time you find yourself traveling back to our area! All the best in 2017 and hope you hit it BIG at Gulfstream and the casino!!

"Extremely noisy room , the best its staff."

2
Gabilondo72, Miami, Florida 14/04/2017

Staff and outside building are the pros things. Even though quick check inn , very attentive staff at reception and breakfast , our expectations of the hotel' reviews were completely destroyed by the noisy AC in our room (305). Avoid this one, room is clean but stinks humidity, restroom is too tinny and outside I-95 is too close to the window . Honestly I cannot recommend this hotel due to my experience , I couldnt rest properly as the AC noise was too loud, I mean extremely loud. I took a video just to figure out if decibels are according to law's limits. Obviously I will write to managment hotel to let them know but I guess some clients should be complaining about same thing before . As said, nice staff, breakfast is correct as location, but noise ruined my stay. PS room fridge did not work either.

YourReviewMatters, Guest Relations Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Gabilondo72, Thank you for your recent stay with us and for taking the time to share your experience. Wonderful to read your kind words about our staff and breakfast. If you'd like to contact management concerning your noise issues (which you can see from other past reviews has not been the same issue for others as you mentioned), please do contact Lina at lina@bw33009.com and our AGM will be happy to discuss things further and directly. All the best in 2017!!

"Best western"

5
Gregory L, Kissimmee 14/04/2017

Staff was exceptionally courteous and very accommodating they did a great job. Hotel was very clean. Downside a little difficult to access because of the roadways.Rooms were spacious and comfortable!!

YourReviewMatters, Guest Relations Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Gregory L, Thank you for taking the time to share your recent experience with the TripAdvisor world! We loved hearing about your wonderful stay, especially the compliments about our staff, cleanliness and and spacious/comfortable rooms!! We hope that you will recommend our hotel to all of your friends and family and think of us next time you find yourself traveling back to our area! All the best in 2017!!

"Excellent hotel and Conciergie"

5
rogeraw, Los Angeles, California 13/04/2017

The room decor was great and the Conciergie made check in and out easy. Would recommend. Close to the highway. The facility was very clean and adequate parking. The continental breakfast was a nice touch.

YourReviewMatters, Guest Relations Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear rogeraw, Thank you for taking the time to share your recent experience with the TripAdvisor world! We loved hearing about your wonderful stay, especially the compliments about our staff, location, cleanliness and and complimentary breakfast!! We hope that you will recommend our hotel to all of your friends and family and think of us next time you find yourself traveling back to our area! All the best in 2017!!

"We had no problem at all. We were only going to stay 3 days but after we returned from our cruise we decided come back."

5
anitaw355, Houston, Texas 13/04/2017

The best thing was anything you needed was right there and the breakfast was awesome. The front desk was so nice and polite not to mention they help us with some information about getting around. I forgot to mention we were from Houston Texas this was our first time in Fort Lauderdale .

YourReviewMatters, Guest Relations Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear anitaw355, Thank you for taking the time to share your recent experience with the TripAdvisor! We loved hearing about your wonderful stay, especially the compliments about our staff and complimentary breakfast!! We hope that you will recommend our hotel to all of your friends and family and think of us next time you find yourself traveling back to our area! All the best in 2017!!

"Nice Stay"

4
cclouise2013, Chicago, Illinois 13/04/2017

We travelled with 2 children and stayed 3 nights. Property was convenient to both highway and beach. Lobby is modern, room was as expected for this type of property. Pool was clean and attractive. Breakfast was plentiful and lots of variety. Carmen in the breakfast area was so kind and welcoming - a real positive to the hotel. We experienced a billing error at check-out but Faith at the front desk was very patient and understanding and resolved the issue quickly.

"Comfy"

5
rayr276, Los Angeles, California 11/04/2017

The room was spacious and comfy. Although I was there for business and not in the room much, it was as comfortable as a hotel should be. Staff was nice and the breakfast was better than just a "Continental" breakfast.

YourReviewMatters, Guest Relations Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear rayr276, Thank you for taking the time to share your recent experience with the TripAdvisor! We loved hearing about your wonderful stay, especially the compliments about our staff, room comfort and and complimentary breakfast!! We hope that you will recommend our hotel to all of your friends and family and think of us next time you find yourself traveling back to our area! All the best in 2017!!

"Confortable rooms"

4
Maria S, Lima, Peru 03/04/2017

Good rooms and good breakfast.. Perfect to spend the night and it has a good balance cost vs benefit. It has good location and personal was very nice. I would stay there again. It is very close to a Waffle House and I did like that!

YourReviewMatters, Guest Relations Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Maria S Thank you for taking the time to share your recent experience with the TripAdvisor! We loved hearing about your wonderful stay, especially the compliments about the bedrooms and breakfast!! We hope that you will recommend our hotel to all of your friends and family and think of us next time you find yourself traveling back to our area!. All the best in 2017 (and we love the Waffle House too)!!

"Excellent Choice"

5
Asia D, Vallejo, United States 01/04/2017

Overall great experience. I work at a hotel myself, so front desk is always the first to be criticized. They all did a lovely job! Gave me a beautiful room and greeted me with a smile! When in Flordia, I WILL DEFINITELY RETURN HERE!

YourReviewMatters, Guest Relations Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Asia D, Thank you for taking the time to share your recent experience with the TripAdvisor! We loved hearing about your wonderful stay, especially the compliments about our hard working reception team!! We hope that you will recommend our hotel to all of your friends and family and think of us next time you find yourself traveling back to our area!. All the best in 2017!!

"Wonderful Stay!"

5
Chuck_Di, Newington, Connecticut 01/04/2017

Recently remodeled, comfortable bed, great shower, excellent breakfast, convenient location, lovely pool, friendly and helpful staff, fast internet connection, beautiful lobby - we really enjoyed our stay!

YourReviewMatters, Guest Relations Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear charlene_distefano, Thank you for taking the time to share your recent experience with the TripAdvisor! We loved hearing about your wonderful stay, especially the compliments about - well hell, just about EVERYTHING!! We hope that you will recommend our hotel to all of your friends and family and think of us next time you find yourself traveling back to our area!. All the best in 2017 and we do appreciate your feedback!

"Outdated room"

3
tayless, Saint Louis, Missouri 31/03/2017

This hotel is old and outdated. Our first room has a weird smell and we switched to a different room the next day. Breakfast is average, nothing special. I got a very good deal for the room rate, which is still $150/day. Given the value of what you get, I don't quite recommend it.

YourReviewMatters, Guest Relations Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear tayless, Thank you for your recent stay and for taking the time to share your feedback! It's disappointing that we failed to meet your expectations and for this, we do apologize. We would argue that the hotel is "old and outdated" as clearly this is not the opinion of so many other guest reviews and considering we completed a multi-million dollar renovation less that two years ago .. but we're all entitled to our opinions. Wishing you all the best in 2017!!

"Nice Stay"

5
WannaBfoodie, Port Orange, Florida 28/11/2016

Just outside of South Beach, close enough but far enough away! Very well appointed rooms and friendly staff. Didn't use the pool but looked as though it was very clean and well maintained! Ample free parking, nice breakfast in the mornings.

"SJU trip"

5
alcon0728, Bluffton, South Carolina 23/11/2016

Staff at front desk was fabulous, checkin and departure was smooth. The evening of our arrival a list of restaurants and suggestions was provided to us without us asking. took the Mexican restaurant suggestion Los Lolos food was great nice and cozy. This was our second time stay at this hotel, room was very comfortable and clean.

"Upgraded and a Winner!"

5
Mary L, Chicago, Illinois 19/11/2016

The staff was amazing - friendly and very accommodating. The room was very comfortable and clean. The bed was wonderful. The breakfast was average, but I still love having the free breakfast buffet that's offered.

"Clean Hotel Friendly Staff"

5
Markdeanna, Barbados 18/11/2016

From the time I called the night before to confirm the booking.com reservation until the time I checked out there was always a pleasant voice and nice smile from the staff. This is an extremely clean and friendly Hotel, the rooms was great with microwave and mini fridge, I was unable to hear any noise from the outside traffic from in my room. I had no issue with the free breakfast, there was enough variety to suffice. If your driving remember that after 9pm parking is a bit tight as that when the parking lot becomes full. There is are plenty of places to eat within walking distance (IHOP, Dennys Wendys etc). My trip was about shopping so this is a nice central location to everything as I was driving. Would definitely stay here again.

"Very clean, convenience location, beaches, stores and park by"

4
Sandy M, Fort Lauderdale, Florida 16/11/2016

And much more accommidations. Staffing was very much helpfull. Felt secured and i had a good nights rest. They upgraded this hotel and i hope they keep it this way with good clientle. Manager doing a good job,along with employee's

"Everything was excellent"

5
plonski_m, Boston, Massachusetts 16/11/2016

Everything was excellent the people working there are very nice and friendly attitude I hope that I would be there more than once the rooms were very clean and well equipped with nothing missing Thanks

"l"

5
738karlag, Washington DC, District of Columbia 15/11/2016

The staff at this hotel is very friendly and provide great customer service. Thank you Diana for always being so helpful. The location is very convenient and close to the beach and to a variety of stores.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear 738karlag, Thank you for taking the time to write a review. I will be happy to let Diana know of your wonderful comment. She always tries to make sure all guests feel welcome and right at home. We hope that you will recommend us to all of your friends and family. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Just what the doctor ordered! Practical as always"

5
User 15/11/2016

Was a bit a wary considering this was not 5star as we usually use when u come for a conference. But the room turned out equally good and the service was fantastic -they also allowed an early checkin. The location is very convenient closer to the beaches and aventura mall. The room had all the amenities which a 5star would have. Microwave was a big plus and certain practical fittings such as multiple USB sockets on the table made things easier. Yes it did not have certain luxuries like a 5star such as huge lobbies, huge breakfast spreads etc but do you need it? Big thumbs up for this property at a price they offer

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Shailendra B, Thank you for your wonderful review. We are happy to be compared to other 5-star hotels and that we lived up to the part. We try very hard to make sure all of our guests are extremely comfortable and well taken care of. We hope that you will recommend us to all of your friends and family and that you will stop by again. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Enjoyable"

5
Thelma S, Hollywood 12/11/2016

This hotel is consistent in its service well worth the rates, staff polite cheerful and where possible helpful breakfast good for hotel standard, plenty of restaurants nearby, this hotel is clean at every part,

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Thelma S, Thank you for taking the time to write a review. We are happy to know that the staff was super cheerful and polite. We hope that you will continue to stay with us and recommend our hotel to all of your friends and family. We can't wait to see you again! Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Great stay"

5
I7446LSjohnf, Birmingham, United Kingdom 11/11/2016

This hotel was a good location just off I95. Very helpful and friendly staff, nothing was too much trouble for them. Room was clean and had everything we needed. Breakfast was good with plenty choice. Would certainly recommend a stay here.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear I7446LSjohnf, Thank you for taking the time to write a review. We greatly appreciate your kind comments about our staff. We work very hard to make sure all of our guests feel right at home. It is great to hear that breakfast had everything you needed to start your day. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Hallandale beach"

4
Richard G, Aliquippa PA 10/11/2016

Football trip to see Pitt MIAMI game... Location to stadium and FTL airport very convenient .... The $169 rate a little above average but room remodeled and cleaned well by staff.... Front desk Chloe was superb Thank U

"Convenient, Clean and great staff"

4
Lynn B, Jacksonville, United States 09/11/2016

Hotel exceeded my expectations as far as comfort, cleanliness and staff. Just off I95, convenient to Miami and Ft. Laud, plus grocery stores close. I highly recommend to other business travelers. Only negative - it is a busy hotel - seems like a lot of families from overseas but it could be just when I was there. I do plan on staying again.

"Expected more."

3
Buc40, Hudson, Fl. 07/11/2016

This is an average place in not a great location. Strip club next door and highway with lots of noise. The room was okay but noise from highway cars was bad news! Very thin walls. When you check in here you will be charged $50 security fee. You will also see a security guard in the evening inside. Makes you wonder.

"Not quite what we expected"

3
Chef2112, Hereford 07/11/2016

It's been a very difficult review to write for this hotel as the main positives for the hotel could also be classed as negatives. The location is just off i95 which for travellers would be excellent however we stayed for three nights in room 423 which had only a view of this very busy and loud road!! As well as the interstate on one side there is a very large gentleman's club which again could have a positive side but not for us. The nearest bar and restaurant we found was over 40 mins walk away so needed a taxi to get anywhere. However we did find the staff to be very helpful and the hotel rooms to be a a good standard.

"Excellent"

5
ethan468, Miami 06/11/2016

The hotel is very clean from the parking lot to the bedroom. Breakfest has a lot of varieties to choose from. Every one that works here greats you with a good morning and a smile. Very friendly hotel.

"Great Location"

5
ubscltd, San Fernando, Trinidad 04/11/2016

Excellent reception service and reasonable breakfast. the room rate is quite reasonable in addition to the availability of refrigerator and microwave. Next to I95 .easy access. sufficient parking facility.

"Simple "

5
User 04/11/2016

I stayed there couple days last week for my second time ,very nice hotel and a great location extremely friendly the front desk staff . I'll definitely come back , I didn't like that they knock your like 3 times to remind you that you are checking out

"Comfortable hotel in a location near the airport and the beach"

5
Annette K, Statesville, North Carolina, USA 04/11/2016

The hotel staff is in a convenient location near restaurants, the airport and beach. The continental breakfast includes a wide variety of foods, including hot items. Rooms have microwave, refrigerator and coffee pot. Wi-Fi is dependable. Hotel is well maintained. Staff is friendly and professional.

"Is very Good"

4
sebas592, Bogota 04/11/2016

The room is good very clean. The bed is very big . This hotel is perfect for travél in Miami and Fort lauderdale. Is near to Aventura Mall. The breakfast is delicius. The attencion is fenomenal. The price i like

"Clean and pretty"

5
User 30/10/2016

Very pretty hotel, seems new!!! The lobby smell good. Nice breakfast. Convenient location, next to the Interstate and to the #1 avenue next to the beach. 15 minutes drive to airport. Very near the mall, the Dolphins stadium and Miami. Stayed with my daughter to go to a concert and we had fun. I felt pretty safed around. The guy in the front desk was very polite. It has free parking. The only bad thing is a gentleman club right in front the hotel, but is not their fault who there neighbors are. Definetely going back!

"Good location"

3
afreijd, Jonkoping, Sweden 29/10/2016

Good location. Easy to find. Very nice and friendly staff. Tasty breakfast with variety. Clean rooms. Many restaurants and some shops just outside the hotel. Nice sportsbar just 5 min away by car. Easy to go to Miami Beach. Close to Airport.

"Great customer service."

5
em_2476, Charleston, South Carolina 29/10/2016

I arrived late on a business trip. The staff was extremely friendly and very helpful. The breakfast had a lot of variety with plenty of seating. The fitness center was large and the overall appearance with nice.

"Dolphins footballl"

5
dnkbaker33, Ocala, Florida 28/10/2016

Clean, comfortable room, great staff. We frequent this hotel on a regular basis and are never disappointed. We currently stay at this hotel during football season six or eight times a year. Close to the stadium, easy access to highways, beaches, and shopping.

"Bestwestern stay"

4
Mstarren, Roseau, Minnesota 28/10/2016

I have been staying at Bestwestern Hallandale beach fl off an on about 8 years all of my stays have been very good all of the staff are very nice an friendly an very helpfull an acomidating I will continue to stay there

"Great hotel"

5
jaeda_21, South Florida, Florida 18/10/2016

Jynio,Faith, Cas and the other lady at the desk is always welcoming with smiling faces. Always attentive to yours needs. Would love to see more parking space,available. Thanks Keep up the great work!!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear jaeda_21, Thank you for taking the time to write such a wonderful review. I am pleased that you feel right at home while staying us. I will be happy to give your message to our front desk staff and I am sure they will be delighted with your words. We hope that you continue to stay with us and that you recommend us to all of your friends and family. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"excellent!!!!!!!!!!!!!!!!!!!!!"

5
E2684UJheatherd, Brooklyn, New York 18/10/2016

excellent service..good breakfast..bed very comfortable and located in a area that your accessible to anything. The staff are very welcoming and friendly. Room is clean also the bathroom is clean.This is my go to hotel

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear E2684UJheatherd, Thank you for taking the time to write a review. We are happy to hear that you stay was excellent and that you enjoyed all of our amenities, especially the beds. Yes, our location is very convenient because of our accessibility to I-95. It makes it easy to get to Fort Lauderdale and Miami. It is great to know that you felt right at home with our friendly and welcoming staff. We hope to see you again soon! Best regards,

"Value, comfy bed, professional staff"

5
Linda S, Baltimore, Maryland 18/10/2016

My husband and I spent 4 nights at this hotel and were very pleased with staff on check in, the breakfast crew who were so helpful and kind. Our room on the top (5th) floor was comfortable and we slept well. Internet was so-so. Each morning they presented a hot breakfast with many items so you could always find something to eat. Options of eggs, bacon, sausage, pancakes (you make yourself), yogurt and the normal breads, pastries, cold cereals and instant oatmeal. There was fresh fruit, too. Pool was beautiful but for me one evening it was tooooo cold. Probably because we had 2 days of rain. Gym was so-so but usable.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Linda S, Thank you for taking the time to write a review. We are happy to hear that you were pleased with our hotel, especially the great service given by the staff. I do apologize if the internet was not up to your standards and we will do our best to correct the issue right away. I hope that you enjoyed all of the breakfast items and that you will stay with us again in the future. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Great hotel for the money!"

5
iggysboys, Largo, Florida 17/10/2016

The hotel was clean and inviting. Thank you, Ciara and Chloe, for your professional and friendly reception when we arrived! And for the recommendation of Flanigans Seafood Bar and Grill for dinner! The location made it easy to drive to the Hard Rock Stadium and there is easy access to I95 just around the corner. We enjoyed our 2 day stay!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear iggyboys, Thank you for taking the time to write a review. We loved hearing of your wonderful stay and we hope you had an excellent time at the game. Chloe and Ciara thank you for your kind comments and for mentioning their names. It is always great when guests recognize and compliment our staff. We hope that you continue to stay with us and recommend us to all of your friends and family. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Pleasant stay"

3
User 17/10/2016

Stayed at this facility in October 2016, for 4 days and 3 nights. Front desk personnel very pleasant and helpful. Cleaning crew pleasant and helped with any thing requested. Couple chain food restaurants within a block of the facility i.e IHOP and Dennys. Pleasant stay.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Soccerdadnj47, Thank you for taking the time to write a review. We are delighted to hear that you had a pleasant stay and felt right at home because of our personnel. In the future, please let us know how we can improve your stay. We would love nothing more than to receive a 5-star rating from you. Thank you for choosing Best Western Plus Hollywood/Aventura. We hope to see you again soon. Best regards,

"Close to Hard Rock Stadium"

3
gerald y, Wimauma, Florida 17/10/2016

Clean hotel with comfortable bed. Breakfast was good and lots of choices. Staff keeps the breakfast area very clean. Close to restaurants, Gulf Stream Park and Hard Rock Stadium. Directly off I-95 with easy access to restaurants, shopping and sporting events.

"Best hotel will return back and will advice friends"

5
avidaniel2002, Gedera, Israel 13/10/2016

One of the best hotel with a very good service and a very nice staff. The breakfast was good the staff at the breakfast were very good. The housekeeping and reception workers were perfect. Thanks for all.

"Great Hotel"

5
bassmanallen, Kent, United Kingdom 12/10/2016

Upon arrival at the hotel, the checking in procedure was pleasant and time taken to ensure we understood the policies, room location and facilities provided at the hotel. The overall view of the hotel was good, premises was very clean, the rooms were spacious and well lit. The bed was very comfortable, and the housekeeping staff were exceptional, ensuring that your every need was taken care of. The reception staff were very friendly always greeting you with a smile and taking time out to explain how to get around the area, which buses to take and the good restaurants located near to the hotel. The catering staff greeted you with a smile and made it their point of duty to ensure you were well taken care of. One bus from the hotel took you into the main town. We would recommend this hotel to anyone wanting to stay in Hollywood Aventura.

"Very friendly hotel"

5
Raquan J, Miami, Florida, United States 12/10/2016

Room was nice, location was great. Not too far from the beach. Hotel staff was very friendly and professional(front desk and housekeeping). Job well done to the staff. Will return to this hotel in the near future.

"Great"

5
anita1958_13, London, United Kingdom 12/10/2016

The hotel was clean the staff was very nice and friendly and helpful the rooms had everything I needed the beds was so comfortable breakfast was nice it was very peaceful there was wifi and lots of charging points

"great hotel"

5
Palmareca, Tuxtla Gutierrez, Mexico 11/10/2016

very clean,confortable, nice people & good location...if you are planning to spend your time in north miami!!! close to aventura mall, close to gulfstream shopping center & restaurants this is the opption for your stay.

"Best place to stay"

5
Corneliusmiller, Miami Gardens 11/10/2016

They cartered to my every need and made sure they kept a smile on my face while I stayed with them I will sure be back.... but most importantly they we're very polite and kind. They location was great too it was close to 95 highway also they has a lot of restaurants in the area... the breakfast was great

"Staycation during hurrication"

5
User 08/10/2016

My roommate and I went to the best western during the hurricane and there were a large group of people in the lobby but the guy at the front desk made my check-in flawless. He did everything with a smile. Then we got to the room, the bed one of the best I ever encountered. A little bit of a smell in the room not horrible but still noticeable. I definitely will return.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear michael m, Thank you for taking the time to write a review and leaving such wonderful comments. I am glad to know that you felt safe staying with us during the hurricane. Thankfully, we were not affected but you were able to at least enjoy a little vacation. It is true, our beds are very comfortable. It usually is the highlight of everyone's stay. Thank you for choosing to stay with us and we hope to see you again soon. Best regards,

"Three night stay"

4
User 02/10/2016

Clean hotel and very nice staff. Easy location to get to from Ft. Lauderdale Airport. Not bad driving distance to Hollywood Beach Boardwalk or Hallendale Beach. I also liked a the number of restaurants and convenience stores within a mile of the hotel. One word of caution though. If staying on the side of the hotel that is facing the freeway/on ramp is can get noisy. It wasn't really the freeway as much as the long on ramp to get on the freeway. I felt like I was listening to Fast and Furious at times because people would go full throttle to get onto the freeway. Especially the motorcycles in the morning. So if your a light sleeper you might want to stay on other side.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Andy C, Thank you for taking the time to write a review. First off, we would like to apologize if noise from the highway disturbed your sleep. For next time, please know that we have earplugs in the desk drawer in all of our rooms. We always want to make sure our light sleepers sleep soundly and comfortably. We are glad that the location was everything you needed and that overall you enjoyed your stay. We hope that you will come back soon and that you recommend us to all of your friends and family. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Visited this place recently, incredible service"

5
muzyka2016, Miami, Florida 25/09/2016

I came to this hotel just because of Damion, Cierra and Fred. They showed me how crazy the service can be (in a good sense). I wish those guys were in my life so I could give them show them all my gratitude.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear muzyka2016, Thank you for taking the time to write a review. I am happy to know that Damion, Ciara and Fred made you feel like part of the family. We work very hard to make sure every guest is comfortable and to make Best Western a home away from home. We hope that you continue to stay with us and that you visit soon. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Good Hotel Front Staff Needs to be Trained on Directions"

3
alwaysdreamin1965, Kingston, Canada 24/09/2016

The hotel was great (room) however it was difficult to get to and we were going on a cruise the following day so asked directions to the Miami Port the young lady told us to go to I95 North when it was actually South. They offered breakfast which wasn't great. The hotel was close to restaurants and there was actually a strip mall within walking distance. Hotel was quiet which we loved.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear alwaysdreamin1965, Thank you for taking the time to write a review. I apologize that you were given the wrong directions. The closest cruise port to the hotel is north of us. This could have caused some confusion causing the agent to give you wrong directions. I hope that you were still able to enjoy your trip in light of our mistake. I also apologize if you felt the breakfast was not up to your standards. Please let us know how we can improve the breakfast selections. We hope that you will consider staying with us again in the future. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Great stay close to the Horse Racing Track and Casino"

5
Larry H, Green Cove Springs 23/09/2016

Very clean and quiet for a comfortable stay. Plenty of towels in the bathroom. A nice size refrigerator that kept our drinks really cold. Swimming pool area was kept organized and looked nice. The water was crystal clear and the pool was spotless. The breakfast was fantastic with a pancake machine, good sausage omelets and various muffins, rolls, bagels, white of wheat bread for toast. There was extra cheese and salsa for your eggs and a microwave to heat it perfect. The women working in the breakfast area kept it spotless and always available to help or get you anything.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Larry H, Thank you for taking the time to write a review. We are extremely happy to hear that we exceeded your expectations. It seems that you had a wonderful time staying with us and we would love nothing more than to have you with us again. Thank you for the great comments about our breakfast, room and pool area. All of our staff works hard to make sure all of our guests are well taken care of, and we are glad to hear you felt that way. We hope that you will recommend us to all of your friends and family. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Great place to stay"

5
JoeDaudier1, Stuart, Florida 22/09/2016

Just when my wife and I checked in everything went great. The Clerk greeted us like family. I asked for a first floor room. No problem. The morning breakfast was perfect. The location of hotel next to 95 was super.

"Great Place to Stay!"

5
John C, Grand Island, FL, United States 22/09/2016

We had a very enjoyable stay. We would do it again.The staff was very friendly and helpful and made you feel welcomed. We've felt like we were interrupting the staff behind the desk sometimes at other hotels. Needless to say, we will never use those "unfriendly" hotels again.

"best western plus hollywood/ aventura"

5
toutten32, Nassau, Bahamas 20/09/2016

My experience was an excellent one in a time where customer service is normally overlooked the front desk reception and staff members made sure that i felt welcomed. My room was very comfortable very inviting overall it was a great experience and look forward to visiting again in the near future.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear toutten32, Thank you for taking the time to write a review. We are pleased to hear that you had an excellent stay with us. It is great that you felt welcome and right at home. We try our best to make sure every guest has a wonderful and memorable stay. We hope that you will recommend our hotel to all of your friends and family. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Very Friendly and Helpful Employees"

5
Joan W, Sewell, New Jersey 20/09/2016

We had arrived late, but the employees were very helpful with getting a cot for my grandson. The next day at breakfast everything was warm and full. Each and everyone of the employees were polite and helpful. I will definately stay there again when I visit my sister. Thank-you

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Joan W, Thank you for taking the time to write a review. It is wonderful to hear that all of our employees were courteous and helpful. We are very happy to know that we have convinced you to stay with us in the future and can't wait for your next visit. Thank you for choosing Best Western Plus Hollywood/Aventura. Hope to see you again soon! Best regards,

"Very Nice Stay"

5
rquiller, North Augusta, South Carolina 19/09/2016

My stay overall was very good. The hotel was very nice and the staff was very helpful. I would recommend this hotel and would stay there again. The location was good as well. I was close to everything, dining entertainment and the beach.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear rquiller, Thank you for taking the time to write a review. We are happy to know that our location was perfect for your needs. Our central location is always beneficial for many of our guests, especially those with shopping in mind. Thank you also for the great comments about our staff and amenities. We hope that you will come back soon! Best regards,

"Wonderful Stay"

5
Gwen O, Lothian, Maryland 18/09/2016

We were planning a trip with another couple to see the area. The other couple had booked at a different hotel and by the time we booked there were no vacancies. Looking for an alternative, we both booked rooms at this hotel and ended up being very impressed. This hotel was convenient to the highway, very clean, friendly and helpful employees, comfortable beds, good breakfast and very economical. We would definitely recommend this hotel.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Gwen O, Thank you for taking the time to write a review. We are happy to know that we exceeded your expectations and left you impressed. We have worked extremely hard to make this a great hotel at a great price. Thank you in advance for any recommendations we will be more than happy to welcome them. Thank you for choosing Best Western Plus Hollywood/Aventura and we hope to see you again soon. Best regards,

"greate hotel"

5
maxpaul45, New York City, New York 14/09/2016

The service was Devine and the rooms were absolutely delightful. Everything was very clean and not a thing out of place. Amazing. I woukd totally come back here again. I will recommend this hotel to anyone.

"Thank you"

4
Lou M, DeFuniak Springs, Florida 14/09/2016

Very nice staff and clean room . Room was clean and breakfast was wonderful. Didn't have the chance to visit the pool area but did excercise the excercise facility. I enjoyed the friendly staff and inwould encourage friends and family to visit your best western.. Again Thank you for a plea sent stay Sincerely, Louis Moreno

"Sastifaction"

2
Robert D, Cape Coral, United States 13/09/2016

Their is a big percentage that I will use an other Hotel cold breakfast very close to the Highway 95. very fare from the beach quality price versus quality stay the price is to high. over all satisfaction. i'm not satisfied

"nice and easy"

5
winecheck, Fort Myers, Florida 07/09/2016

close to gulfstream park and village, smooth checking in. very cheerful reception, room was clean, quiet and comfortable, (maids?) were very thoughtful, checking out very easy also, will stay there when in town for dolphins game

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear winecheck, Thank you for taking the time to write a review. We are delighted that your stay was everything you expected and more. It is true our location is close to many shops and because we are next to I-95, it is easy to reach Miami or Fort Lauderdale. Thank you also for the great comments about our staff as well as services. We hope to see you again soon! Best regards,

"Perfect!!!"

4
angelica_fruto, Miami, Florida 25/08/2016

We really had a good time there. The room was clean and confortable. The staff was so nice and we really enjoyed the stay there. We're thinking in come back soon. I hight recomend this hotel for anyone who wants to have a good time or a nice vacation. Thanks for everything.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear angelica_fruto, Thank you for taking the time to write a review. We love to hear that you will be coming back soon. We really enjoy when our guests decide to stay with us once again. Thank you also for the wonderful compliments of our staff. We hope that during your next visit you can tell us how we can improve our hotel to meet your standards. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Great service"

5
tellyab, Hollywood, Florida 24/08/2016

Great time at the hotel will be new customer. Excellent staff , Fred the night guy always with a smile and a joke. My room was clean I had extra sheets and towels in the room in minutes even though it was well past 2am. Gentleman indeed

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear tellyab, Thank you for taking the time to write a review. We are delighted to hear that you had an excellent stay with us and will be returning. I will be happy to pass your compliment on to Fred and thank you again for such kind words. We hope that you return soon and thank you for choosing Best Western Plus Hollywood Aventura. Best regards,

"Excellent Breakfasts"

5
dormellitostudocala, Ocala, Florida 23/08/2016

After WONDERFUL NIGHTS, it is delicious to have an EXCELLENT BREAKFAST. We could go to endless meetings with out starving. Clean quiet rooms. Conveniently located close to I-95 and so many restaurants, Race Track/Casino. We highly recommend it.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear dormellitostudocala, Thank you for taking the time to write a review. It is awesome to hear that you had wonderful nights while staying with us and that you absolutely loved the breakfast. We have been working very hard to improve our breakfast selections, so, it is great when guests enjoy it. We are happy that our location was also excellent for your needs. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"It's good"

3
ruben_s_trevino, Converse, Texas 21/08/2016

The only thing that concerned us was the adjoining room door. If I knew that this hotel had adjoining rooms. We would have looked for a different hotel.This are good for those families with extended families, not go couples.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear ruben_s_trevino, Thank you for taking the time to write a review. We apologize if you were not satisfied with your room. During your future stay you can always request to be put into a non adjoining room and we will be more than happy to fulfill your request. We hope that you will give us another chance to change your mind about our hotel. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Nice hotel overall"

4
Motti S, Tel Aviv, Israel 19/08/2016

First of all the rooms are pretty big, i Stayed here for A month and everything went smooth, nice and with 0 main issues The breakfast is ok...its free and have A nice selection every day i had something to eat (i dont eat sugar or grains) It also have A self service laundry room that work and maintened regularly The front desk is helpfull ( thank you for helping me figure out the laundry mechine lol) and nice...not in A freaky fake way, they just help you the best they can Around the hotle there is a wiky dixy, ihop, dennis, but most of the good stuff are pretty far i had to rent A car The only issue i did had the gym's door was broken and it took A while to fix it but every maintnens problems i did had it was ok

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Motti S, Thank you for taking the time to write a review. We are pleased to hear that you loved staying with us and for a whole month. We will definitely work on improving the efficiency of our maintenance so we can make everyone's stay the best possible. In the future please let us know if there is anything else we can improve on. We will be more than happy to hear your opinion. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Best place to relax"

5
igora308, Mexico City, Mexico 16/08/2016

In this hotel you can relax and enjoy the city, the location is close to 95 and it's very easy and fast move between places, the hotel is clean, the room it's dark and quiet. Close to a shopping mall and close diferente restaurants

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear igora308, Thank you for taking the time to write a review. We are delighted to hear that your stay was excellent and you loved the location. We hope that you were able to complete all of your shopping and enjoyed the shopping malls. Hopefully you will recommend us to all of your friends and family and you will stay with us once again. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Excellent"

5
pvickers, Staffordshire 16/08/2016

Stayed for 3 nights and found hotel and staff very good. Our room was immaculate and kept so during our stay. The breakfast was delicious with so much choice. Would definitely stay again if in this area.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear pvickers, Thank you for taking the time to write a review and for the wonderful review. We are happy to hear that you found the room to your liking and we exceeded your expectations. It is also great that the breakfast had everything you needed and we thank you for considering us during your next visit. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Excellent "

5
Chubs79, Miami, Florida 16/08/2016

I was in this hotel for 3 weeks it was always clean, very nice but specially has a good service; Is near lots of restaurants very good location, nice place i recommend this place 100% ..... Breakfast is nice it changes every day the people that work their are very nice

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Chubs79, Thank you for taking the time to write a review and for the recommendation. We are happy to hear that everything about your stay was superb from the location to the service. We have been working very hard to improve the quality of our breakfast, so, we appreciate the great comment. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"The BEST in Hallandale!!! "

5
AddieAugustin, Miami, Florida 12/08/2016

The staff here is beyond accomodating!! Always smiling and courteous. They make you feel as if you are in a 5 star property! This is my second stay in two weeks!! Thank you Chloe, Fred, Faith and Jinyo! Breakfast is great and parking is free! No hidden fees. You get that you pay for!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear AddieAugustin, Thank you for taking the time to write a review about your wonderful stay. Guest feedback means the world to us, and to hear that our staff made the difference makes it even better. I will be happy to pass your compliments on to Chloe, Fred, Faith and Jynio. We hope that you will recommend us to all of your friends and family and that you come back to stay with us soon. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Best Western Plus Hollywood / Aventura Review"

5
klightbourn, Nassau, Bahamas 03/08/2016

I had a wonderful stay at the Best Western Plus. I particularly loved the cleanliness and breakfast. The hotel also offered other amenities that I really appreciated. There was a guest laundry and free parking and wifi. I am glad I was able to enjoy my vacation with my family without any concerns about the hotel.

"Noisy"

3
PDemessianos, Newport, Rhode Island 03/08/2016

Staff is excellent. Room and property is well kept and clean. Included breakfast is heavy on carbs, but, well presented. Needs more fruit and protein choices. Easy parking with well lit lot. Pool is clean with sun bathing boarder.

"LOVE THIS PLACE"

5
Belcy C, bogota, Colombia 29/07/2016

Great place, the rooms are spacious and very well equipped , big pool . Excellent breakfast , and the staff service is top class and very attentive and friendly. Love this place will be back again for sure.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Belcy C, Thank you for taking the time to write a review. We are so happy to know that you will definitely be back to stay with us. Thank you for all the wonderful comments you have made about our amenities and staff. We hope that you will recommend us to all of your friends and family. Thank you for choosing Best Western Plus Hollywood/Aventura and we hope to see you again soon. Best regards,

"Experience at the Best Western Plus Hotel"

4
Adesoji A, Bowie, United States 28/07/2016

Stayed at the Hotel with family and friends for 3 days; we had a good experience especially with friendly staff; loved the room, was clean and fresh; the breakfast was particularly nice with all sorts of varieties; all for the reasonably priced rate. Overall, I will recommend it.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Adesoji A, Thank you for taking the time to share your comments and review our hotel. We loved hearing that your experience was excellent from the staff to all of the amenities. Happy to know that you will recommend our hotel to others and that you truly enjoyed the breakfast. Thank you for choosing Best Western Plus Hollywood/Aventura and we hope to see you again soon. Best regards,

"Best Western"

4
User 21/07/2016

The property is really nice, I was told that my credit card was to hold my reservation and they ran my card the day prior to my arrival, they had one staff who acted as if she did not want to be there and the breakfast meat was next to being uncooked.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear vilissat, Thank you for taking the time to write a review. First off, we would like to apologize for the attitude of our staff. Best Western is recognize for the ICARE practices and we want to make sure every guest is well taken care of. We also want to apologize if the breakfast items were not to your liking. We continuously work to improve the breakfast and will certainly take your comment seriously. We are happy to hear that other than that you enjoyed your stay and we hope that you stay with us again. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Easy access to beach and 95 south"

4
Sherri P, Knoxville, TN, United States 19/07/2016

We were in the area to look at colleges, so our trip was semi-business and pleasure. We liked that we had easy access to the highway and a direct 3 mile drive to the beach. The hotel is very clean and the staff was generally seemed to care about their guest. The pool area was also very inviting & relaxing with the huge waterfall!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Sherri P, Thank you for taking the time to write a review. We hope that you were able to find the perfect college during your trip and that you enjoyed the vacation. We are delighted that you loved the area and all of our amenities, especially the beautiful pool. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Excellent"

5
Maria and Jose R, Orlando, Florida 19/07/2016

The room was comfortable and clean. The hotel was close to the Aventura mall and to friends house/condo (Hollywood and Aventura). The best thing was the variety of breakfast items and the courtesy of the staff. Specially Carmen, one of the ladies working in the breakfast buffet. She was courteous and friendly!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Maria and Jose R, Thank you for taking the time to tell us about your experience at our hotel. We are happy to hear that the area was perfect for your needs and that you felt right at home with the courtesy of our staff. Our staff works very hard to make our breakfast one of the best and we are delighted that you enjoyed all of its variety. Thank you for choosing Best Western Plus Hollywood/Aveventura and we hope to see you again soon. Best regards,

"Florida-Miami-Hollywood"

4
User 14/07/2016

We stayed here for 4 nights. We would have given this hotel 5 circles if not for the unstable wifi & being next to a strip club. If that does not matter, book it you will be happy. Great staff, clean property, nice pool, nice gym, ample parking. Good hot breakfast with fresh made pancakes & eggs & other stuff on rotation, and free hot coffee in lobby anytime. Location is good next to highway, TacoBell, BurgerKing, gas station next door, windixie across the street, but Cheetah strip club also next door. Fridge, microwave, in room, my kid was sad that the tv didn't allow her Xbox to connect. 10mins to beach.

"BEST WESTERN PLUS Hollywood/Aventura"

4
L I, Atlanta, Georgia 12/07/2016

Good solid hotel with great location. Excellent service. Comfortable beds. Only negative was the breakfast, This could be improved but it was free.Also the breakfast staff were exemplary, I would definitely stay here again.

"Disappointed"

2
User 07/07/2016

This hotel was quite disappointing. Not for the room or amenities but mostly for the staff that do not care about making things right with a customer or going out of there way in any instance to fix things that they had done wrong. Lovely place but I do not like being treated like a fool for something that was completely their fault. Beware! If you are overcharged they will do nothing to rectify the situation. I would not come back to this hotel.

"Everything was good!"

5
M8757SFsandram, Gelnhausen, Germany 06/07/2016

We had a great stay . The staff were friendly , the rooms were clean . The breakfast was fine . The pool is nice . The noise of the highway did not bother us . It was a nice vacation. Look forward to next time.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear M8757SFsandram, Thank you for taking the time to write a review. I am pleased to know that you had an excellent stay and will definitely be returning. I would also like to thank you for the wonderful comments about our staff and amenities. In the future please let us know if there is anything you feel we can improve on. We look forward to hearing your constructive criticism. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Great stay!"

4
paolaj703, Miami, Florida 05/07/2016

Great hotel! The lobby was clean and the staff were very pleasant. The room was cozy and my parents were very comfortable. The hotel had music playing by the pool area and there were lots of people in the pool. The little waterfall was very cute!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear paolaj703, Thank you for taking the time to write a review. We are delighted to hear that your stay was pleasant and you loved the atmosphere by the pool. Thank you also for the compliments about the staff and cleanliness of the rooms. All of our staff works very hard to make Best Western a home away from home. During your next stay, please let us know how we can improve our service in order to receive a 5-star rating from you. Thank you again for choosing Best Western Plus Hollywood/Aventura and we hope to see you soon. Best regards,

"Best Stay"

5
Jacqueline S, Christiansted, U.S. Virgin Islands 28/06/2016

Very happy with room, amenities and staff. They treated me like family --all were concerned about my health, and were eager to help me in any way. My room was spotless, and breakfast was well-prepared.

bestwesternHallndale, Assistant General Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Jacqueline S, Thank you very much for taking the time to write a review about your recent stay at our hotel. We are very happy to hear you were happy with the staff, cleanliness, room, breakfast and amenities provided. We take pride in the type of service we provide and make every attempt possible to make our guests feel satisfied. I hope you come back and stay with us soon and should there be anything else we can do for you please do not hesitate to contact us. Thank you for choosing Best Western Plus Hollywood/Aventura.

"Great Stay"

5
Mykrisha R, Detroit, United States 28/06/2016

The Best Western is in a great location. I really enjoyed the staff and breakfast. The rooms were clean and the cost was very reasonable. The staff was very helpful and polite. The pool area was in great condition.

bestwesternHallndale, Assistant General Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Mykrisha R, Thank you for such a wonderful contribution! It delights me to hear that your stay with us was great and that it was a good quality hotel for the price that you paid. It is also great that our location was very convenient for you and I am very happy that you left satisfied. We hope to see you again on your next visit to Hallandale Beach and thank you for choosing Best Western Plus Hollywood/Aventura.

"Best breakfast . Neat and clean"

5
cielitop2016, Los Angeles, California 23/06/2016

Staffs were great. Kids friendly and location is convinient . Somebody smoked on the 3rd floor and it was taken care off fast . Breakfast are abundant and delicious . Trully recommendable and can be our hotel again on the future visit in Florida

bestwesternHallndale, Assistant General Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear cielitop2016, Thank you for your recent review of our hotel during your recent stay. I apologize for the guest that smoked on the 3rd floor. We have a strict non smoking policy at our hotel but unfortunately some guest do not follow that policy. However; when a situation like this is encountered, we immediately address the situation so that our other guests are not inconvenienced. I am very happy to hear you will be recommending our hotel as well as coming back to be our guest. We thank you for choosing Best Western Plus Hollywood/Aventura.

"Simply fantastic"

5
LondonTonyg, london 21/06/2016

This is the fourth night out off 17 I must admit this is one hell off a good hotel, 1: cannot believe how spotless my room is as for the bed it,s huge and so soft, 2: the staff are fantastic and go out off there way to help you, 3: the so called continental breakfast is anything but it is huge and with a great choice the orange juice is brilliant , So to sum up if you are dissatisfied with the hotel it will not be there fault and maybe other want bigger standards if that's the case go to a Hilton etc and pay a lot more.

bestwesternHallndale, Assistant General Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear LondonTonyg, Thank you for taking the time to write a review about our hotel during your stay. It was a pleasure to see that our hard work has made an impression on you and hope we continue to do so. We work very hard in all aspects of the hotel to make sure all our guests are satisfied like you are. I hope you continue to enjoy your stay at our hotel and should you need anything please do not hesitate in letting us know. Thank you for choosing Best Western Plus Hollywood/Aventura.

"Great stay"

5
shakirao91, Miami, Florida 17/06/2016

Me and my boyfriend just wanted a night away from the kids and we had just that this place is beautiful even enjoyed drinks by the pool. Before checkout we enjoyed the free breakfast. We loved it and will definitely return!

bestwesternHallndale, Assistant General Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear shakirao91, Thank you for taking the time to review our hotel about your stay with us. I am happy we were able to provide you with a place to get away and that you were able to enjoy it. We have worked really hard to make this hotel as enjoyable as possible to all our guest. Happy you enjoyed our breakfast, pool and your overall stay. I hope you stay with us on your next getaway and thank you for choosing Best Western Plus Hollywood/Aventura.

"Nice hotel, good value for money!"

4
Camilla J, Angelholm, Sweden 15/06/2016

Nice and clean hotel wirh friendly staff. Free parking, no resortfee and breakfast included. Good value for money! Not by the beach but if you have car its no problem. Good location to visit both Miami Beach and Fort Lauderdale. Would definitely stay there again. Family of four adults, from Sweden

bestwesternHallndale, Assistant General Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Camilla J, Thank you for taking the time to write a review about your recent stay at our hotel. I am very happy to hear you enjoyed your stay and were happy with the amenities provided. The beach is about 3 miles away but we also have a pool with a waterfall for your enjoyment. We hope that you will recommend us to all of your friends and family. Thank you for choosing Best Western Plus Hollywood/Aventura.

"great hotel close to everything !!"

5
David_RS_21, Heredia, Costa Rica 13/06/2016

We stayed two nights at the Best Western Hollywood/Aventura before coming back home and it was a great choice, great clean rooms, very good sleep quality, very modern looking hotel, the pool is great. I would definitely come back to this hotel in the future.

bestwesternHallndale, Assistant General Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Thank you for taking the time to write a review. I am extremely happy to know that met your expectations and that you will be joining us again in the future. I am also happy to hear that you loved enjoyed the pool. Should you ever need anything from us in the future, please do not be afraid to ask. We are more than happy to help. Thank you for staying with us and hope to see you soon!

"Wi-Fi Excellent"

5
hillarybanks2016, Miami Beach, Florida 10/06/2016

My family and I stayed at Best Western after a long day of traveling back into the States. I had my Amazon Firestick, which I inserted into the HDMI port on the television. The Wi-Fi connection was excellent and I was able to entertain my toddler while the rest of the family went out to South Beach.

bestwesternHallndale, Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear hillarybanks2016, Thank you for taking the time to write a review about your stay at our hotel. I am very pleased to hear our internet was able to satisfy your needs, and hope everything else was amazing with your stay. We hope to see you soon and thank you for choosing Best Western Plus Hollywood/Aventura.

"Great stay"

5
nolanmorgan97, Brooklyn, New York 06/06/2016

My stay at best western was a great experience. The woman at the counter upon my arrival was very nice and really cooperated with me. Took her time with me to get the authorization on my credit card and was able to accommodate my request to check in earlier to check in time.

bestwesternHallndale, Assistant General Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear nolanmorgan97, Thank you for taking the time to write a review about your experience at our hotel. Guest feedback is very valuable to us; and to hear you had a great stay makes it even better. We hope you continue to stay at our hotel in the future and thank you for choosing Best Western Plus Hollywood/Aventura.

"Excellent"

5
enicolas62, Cocoa Beach, Florida 05/06/2016

Great Service, very happy, customer service is excellent. Breakfast is wonderful. Gym room is normal but enjoyable.The Lobby is magnificent Area is pleasant and very quiet to stay, My only suggestion is a trafic light at the entrance of the street just to ease up the exit

bestwesternHallndale, Assistant General Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear enicolas62, Thankyou for your feedback about your stay at our hotel. I am very happy you had an excellent stayat our hotel. I want you to know we greatly appreciate your comments and suggestions; and hope you chose to stay with us in the future. Thank you for choosing Best Western Plus Hollywood/Aventura.

"Very good experience"

4
Diane G, Sarasota, United States 05/06/2016

Excellent location to Miami, shopping, convenient to everything. Would stay at this location again. Wonderful, courteous staff. Beds, very comfortable and in room microwave and fridge. Nice little pool if you want to stay and relax.

bestwesternHallndale, Assistant General Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Diane G, Thank you for taking the time to share your comments about your recent stay. I am happy to hear you had a very good experience and will continue to stay with us in the future. Thank you for choosing Best Western Plus Hollywood/Aventura.

"Pleasant stay"

4
barbara_boyer, Naples, Florida 03/06/2016

The staff was very friendly and helpful and knowledge about the area; the lobby area nicely decorated with a nice breakfast assortment available, did not get to use the pool area but it also look very inviting.

bestwesternHallndale, Assistant General Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear barbara_boyer, Thank you for taking the time to share your personal experience at our hotel. It is great to hear you had a pleasant stay and hope you continue to stay with us in the future. Hopefully then, you will have the opportunity to fully enjoy our pool. Thank you for choosing Best Western Plus Hollywood/Aventura

"Nice room, good price."

5
Santosh T, Ballwin, Missouri 03/06/2016

Nice room, good price. We were satisfied with the service, breakfast and staff was good, clean room. Close to highway but not noisy. Although we did not used swimming pool, I saw the beautiful waterfall and swimming pool.

"It's a good hotel"

4
Eddie G, Orlando, United States 03/06/2016

This time that I stay the experience was better.the room was clean,the breakfast was perfect. The personal was kind. The only thing I don't like was the parking area.not to much space. But I will recommend this hotel.

"FREE BREAKFAST AND FREE PARKING"

4
Pebblezbaby, Miami, Florida 02/06/2016

Really good breakfast included for FREE! and FREE parking. But for real. Breakfast actuallly exceed my expectations for it being included.Rooms were very clean and the bed very comfortable which of course is important.

"OUTSTANDING!"

5
mripoll, Puerto Rico 02/06/2016

Excellent place to stay for a great price. We stayed here for 5 nights on May 2016. It's located next to I-95 just 20 minutes from Fort Lauderdale Int'l Airport and 30 minutes from Miami. The staff is very helpful and friendly. The rooms were very clean and the hot breakfast buffet was superb. There are several options for dining within walking distance. We will definitely be staying there again.

"Very clean"

4
fofo527, New York City 25/05/2016

We stayed here for 3 nights..is hotel is very clean..our room had a king size bed..house keeping came everyday to fix our room..it is right next to I-95 and a 20 minute drive to Miami..great outside pool..the only thing I did not like was the breakfast..great staff...

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear fofo527, Thank you for taking the time to write a review. First off I would like to apologize if the breakfast did not exceed your expectations. We would love to hear your comments as to how we can improve the service. We are happy that overall you had a great stay and found our staff friendly and the rooms comfortable. We hope that you will consider us for future stays so that we can redeem the Best Western name. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Comfortable accommodation and friendly staff ."

4
adolfoc220, Las Vegas, Nevada 23/05/2016

Recommendable property all around , the staff helped with our handicapped accommodations and were really nice and friendly . Can't beat it for the price , Carmen who works the breakfast room is a wonderful lady who helps beyond her call of duty !!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear adolfoc220, Thank you for taking the time to write a review. I am very happy to hear that we were able to accommodate you and you loved the service provided by the staff. I will be delighted to pass down the wonderful comment you have made about Carmen. Please let us know how we can improve our services and amenities in order to receive a 5-star rating from you. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Great place to stay"

5
JonSchwartz, Valley Glen, CA 23/05/2016

A little far from South Beach, the Airport and the Everglades, but walking distance to some great restaurants. Very nice pool for the end of a long walk. The staff and front desk are very helpful. The breakfast food is great. Suggest that you use Uber to get around instead of taxi's - much cheaper.

"Not too bad"

3
Justin H, Covington, Georgia 18/05/2016

I stayed here on a business trip. The great thing about this hotel is that it's located right next to I-95. The worst thing about this hotel is that's it's located next I-95 and the cars going by can be loud. Also, someone was smoking marijuana and the smell wasn't pleasant. The staff was very nice and accommodating.

"Best service. Close to everything."

5
User 17/05/2016

The people that work there make us feel at home, 2 nd time in this hotel and the people recognize us from the last time, good for everyone but special for families. The breakfast perfect to start your day! It s not close to the beach, but 18 minutes driving its not bad. Definitely we will back to this hotel as again!

"very pleasant"

5
lanette g, Cleveland, Ohio 17/05/2016

Room was nice and clean daily. Breakfast was good/heat made a humming noise. They asked if I wanted to switch room but it was making that noise in all the rooms. I front desk was awesome. Nice ambiance

"A very good Hotel with a good breakfast"

4
JassyPfi, Remseck am Neckar, Germany 17/05/2016

We were very lucky in this hotel...the rooms are very clean - also the Pool outside...round the corner there are a lot of fast food restaurants, but the wendy's we didn't like so much...the whole personal were very friendly...we come back again!

"a convenient stay between Miami and Ft. Lauderdale"

4
User 03/05/2016

I chose this hotel because we flew into Ft. Lauderdale late and were leaving for a cruise the next day in Miami. I wanted a hotel in between both places because the prices were more reasonable than at either airport. This hotel is right off I-95, easy on/off, very convenient. Next time however, I'd request a room on a low floor opposite the highway. While the traffic noise wasn't that bad from our fifth floor room facing the highway, it was noticeable. Thankfully we were exhausted so it wasn't that big of a deal. Breakfast is included and had a good variety of food. I would definitely stay here again.

"Nice property and staff "

4
travelr0612, Oconomowoc, Wisconsin 01/05/2016

Stayed for one night on business-- the property is well lit at night. Free parking was nice. The free breakfast looked good as there were many people gathered around, but I didn't have time to enjoy it. The room was pretty average, it looked newer and covered all the basic amenities. The front desk staff were welcoming and helpful when trying to find an eatery for dinner. Several fast-food type places in walking distance, or a few delivery options as well. The only reason I'm giving a 4 instead of a 5 is because I had to switch rooms. The first room had a really strong odor so they moved me down the hall. The second room had ants all over it. For one night, I didn't make a fuss over it since I wasn't going to be in the room long anyways. Just a bit inconvenient after traveling all day. The next afternoon, I drove down to the beach, which was only a short drive away. I would return again and recommend to others.

"Very nice"

5
Sandra J, Sayreville, New Jersey 26/04/2016

I just have to say that it was very clean and the staff was very nice, breakfast was good I have nothing bad to say about this hotel great experience and would recommend,the beach was close enough and stores and food places were just around the corner

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Sandra J, Thank you for taking the time to write a review. I am pleased to hear that you had an amazing stay and that all aspects of your stay were wonderful. Thank you also for recommending our hotel to your family, friends and TripAdvisor community. We hope yu will come back to visit soon and thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Nice hotel"

4
C6053QVrichardg, Cleveland, Ohio 26/04/2016

Good location from Fort Lauderdale. Only downer was that the room smelled like smoke. Nice pool. Staff was friendly and helpful. Hotel is next to a strip club which might bother some people. Continental breakfast was typical but offered nice selection of breakfast foods.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear C6053QVrichardg, Thank you for taking the time to write a review. I would first like to apologize for not meeting your expectations as far as the quality of the rooms. We will work on improving in order to provide a better experience for our guests. I am happy that overall you enjoyed your stay and loved the service. We hope that you will come back a second time and thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Best one day stay ever!"

5
malouse2016, Miami, Florida 26/04/2016

My stays at that particular Best Western are always memorable. I have been staying at this hotel since 2012 and never found anything to complain about. Great service, awesome staff and more SWEET MEMORIES!

"Great Experience"

5
missmac2016, Jacksonville, Florida 26/04/2016

We stayed here one before a cruise. Best place to stay and prices were reasonable. Staff, breakfast, room were more than what we expected. Can't say enough about how we enjoyed our stay. Would stay again

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear missmac2016, Thank you for taking the time to write a review. It is wonderful to know that you loved your stay and would stay with us again. Thank you for all the great comments about the hotel and I hope that you recommend us to your friends and family. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Nice stay in this hotel"

5
chris_ceccaroni8, Nice, France 25/04/2016

we had a large, clean and comfortable room, we appreciate the good complementary products in the bathroom, efficient wifi, we enjoyed the perfect continental breakfast and overall at arriving at the place we becamee friendly welcome at the frontdesk

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear chris_ceccaroni8, Thank you for taking the time to write a review. We are delighted that you loved everything about your stay. I am glad that you became best friends with the front desk. We all love talking to our guests and hearing the great stories from their vacations. We hope to see you again soon and thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Great value, clean room"

4
Ian S, Nova Scotia, Canada 22/04/2016

We were looking for a room that was good value and this place was the best bet! Once we knew where it was, in relation to the boardwalk we were fine with it. As long as you have a car! The hotel and the staff were friendly and helpful. The hotel is clean and the rooms well appointed! Overall we were very pleased and the breakfast included is worth every penny! I recommend this property!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Ian S, Thank you for taking the time to write a review. We are extremely pleased to hear that you loved staying with us. I am glad that we exceeded your expectations and that you would recommend us to all of you friends, family and the TripAdvisor community. Please let us know how we can improve your future stays. We would like nothing more than to receive a 5-star rating from you. Best regards,

"Very satisfactorily result"

4
Samuel E, Abuja, Nigeria 15/04/2016

I found the hotel very satisfactory . The room was very neat and tidy . The staff were very friendly and ready to help at all times. They arranged a shuttle for me and offered all the help I needed. I will recommend it to any of my friends that may visit Miami in future. If i have to come back to Miami, I will still opt to stay in this hotel

"Quick Business Trip"

4
Joyce B, Palm Coast, United States 14/04/2016

Hotel was nicer in person than pictures online. Lobby beautiful and staff was courteous. Room was very clean and well stocked. Wanted king bed but unavailable, only because booked four days in advance of stay! Maybe next time ... Free wi-fi was appreciated. Would stay again and will recommend to friends/family if they visit North Miami, Florida.

"Nice atomosphere"

4
User 14/04/2016

Very clean and sacious rooms. No "hard water" smell. The shower took a litte while to get hot, but when it did..watch out (if you have little ones)! The pool was clean, water warm and the area was gorgeous. The free breakfast was good. The staff at the front desk was very helpful. Would stay there again for sure. PS: If needing a cab in the area, good luck with that!! Find some other arrangement, like RENT your own transporttion, they do NOT and I mean NOT show up, period.

"Don't Let The Location Dissuade You"

5
980PatrickM, Parker, Colorado, Usa 14/04/2016

I wanted a nice, unpretentious place to stay following my cruise close to the beaches that a trip there wasn't a major hassle, but far enough way not to be paying premium overnight rates. The Best Western Plus Hollywood/Aventura hotel was a great find. Let me begin by saying that while Hollandale Beach is experiencing a wave up re-development and growth, that wave hasn't yet gotten as far west away from the beaches as the I-95 corridor. So the immediate environs around this Best Western might not seem overly appealing. But let me disabuse the reader of any notion that this hotel is not safe: it is a clean, comfortable, well run place. The kids will love pool, you'll love the fantastic hot breakfasts every morning. And if you're still worried about security, rest assured they have a night staff to watch over the parking lot. And the location does have an advantage: you're next to I-95, which is the jumping off point for locations all over Miami, and only about 10 minutes from Collins Avenue and all the beaches between Miami and Ft. Lauderdale. The real gem of this place is the staff. They are always smiling. They go out of their way to make you feel welcome and appreciated. From the desk staff to housekeeping to maintenance, they are all polite, professional and friendly to a person.

"A Great Stay"

4
suziJerseyCity, jersey city 13/04/2016

Stayed at BW during spring break week. All went well, except the second day there was a terrible smell in the room, staff came up right away and assisted in every way possible, we went out, came back and smell was still there, called again, we were quickly moved to the room next door. Beds were comfy but small, room has refrigerator, microwave, handy conveniences. A/C was new, but keeps going on and off to different temperatures, bathroom looks remodeled, they only leave 3 towels so we had to keep asking for more. Breakfast was excellent, hot and cold, lots of choices. Nice size pool, but always very cold. This hotel is right off/on 95. Lots of chain shops and eateries along Hallandale Blvd, close to beaches and other towns. North Miami about 15 mins, heart of Miami is about 45 mins, overall close to everything, will stay here again.

bestwesternHallndale, Administrative at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear suziJerseyCity, Thank you for taking the time to write a review. We are delighted to know that overall you had a great stay with us and will come back in the future. We also appreciate your constructive critique. We apologize for any inconvenience and we will do our best to improve on all the points you have mentioned. It is great that the location was great for you as well as the breakfast. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Good!"

4
ashleyj458, Out Islands, Bahamas 09/04/2016

Breakfast was good, the room was clean.Also it had a nice pool as well as a gym. Checking in and out was a very quick process.However I left my bag at the hotel and the staff release them without my permission, lucky they gave them to cousin.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear ashleyj458, Thank you for taking the time to write a review. I am pleased to hear that you had a wonderful stay with us. I apologize for the inconvenience you experienced when retrieving your belongings. We will make sure to go over proper procedures with the staff in order to avoid another mishap. I hope that you will still consider staying with us in the future. Whatever you decide, we would like to thank you for choosing to stay with us. Best regards,

"Rest, relax and enjoy your stay here !"

4
867dennisl, Atlanta, Georgia 09/04/2016

Room was super clean with fresh smell. Plenty to choose for breakfast, from scrambled eggs to bagels! Location is perfect to any direction from Miami to pompano beach ! Staff always very kind and helpful!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear 867dennisl, Thank you for taking the time to review our property. We are pleased to know that you had a great stay with us. Thank you also for complimenting the staff and all of our amenities. It is great when guests are able to see and enjoy all the effort we put into making our hotel the best in Hallandale. Please let us know how we can improve in order to receive a 5-star rating. We would love to hear from you. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Best Western offered best value in the area"

4
FSUSeminole, florida 06/04/2016

Even though I could see the interstate, I didn't hear it! Clean comfortable room with microwave and small fridge, much appreciated. It seems newly updated, and was appealing; all staff I met were nice. I stayed at another hotel closer to the mall that was much more expensive and not as nice. I would book here again.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear FSUSeminole, Thank you for taking the time to write a review. We are very happy to hear that you would stay with us again in the future. Thank you for all the wonderful comments you have left about our property. I am glad that the property was close to everything you needed. We hope that you will recommend us to all of your friends and family. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Comfortable stay at Best Western"

4
Andrew C, Oakland, California 06/04/2016

It was a good stay. I'd stay there again. The password on the internet changed without notifying us. The air con was unstable, jumping from cold to warm to cold, etc. A nuisance. The breakfasts were good. The beds were comfortable. The internet was real slow.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Andrew C, Thank you for taking the time to write a review. I am pleased that overall it was a great stay. I do apologize if it was difficult to control the A/C. It can be a little confusing. For future reference the number will always go back up after it is put down because it reflects the current room temperature. As the room cools down the numbers will drop until it reaches your desired temperature. If you ever have any questions, feel free to contact the front desk. We will be more than happy to help. Thank you for choosing Best Western Plus Hollywood/Aventura. We hope to see you again soon. Best regards,

"confortable"

4
Rodger W, WEST PALM BEACH 04/04/2016

On site security great breakfast helpful employees clean rooms. The view isnt that great but I would stay there again. It is close to I-95. went to see Jazz in the Gardens and when it was over 5 hour show I felt good walking in my room at best western

"Fine hotel for Aventura shopping"

4
User 03/04/2016

As visitors going on a cruise, this hotel was perfectly located for the Aventura mall which is one of our shopping destinations. During the yearly Maimi Dance festival, this hotel was still somewhat affordable (but still quite expensive compared to other times of year). Good breakfast, parking and efficient reception services.

"Good pit stop"

3
Martin B, Kingstown, St. Vincent 03/04/2016

We stayed in this hotel and it was newly renovated. Everything worked and was in good condition. Staff at the front desk were pleasant, but, it not that close to the main shopping centers as I had hoped. But the hotel itself is good.

"Long stay"

5
jeanlouisn803, Montreal, Canada 03/04/2016

We were forced to stay in Hollywood at the end of our vacations due to hospitalisation. This was during Spring Break. I only could renew my stay 1 day at a time, waiting for the air ambulance. I finally stayed 7 nights. The staff at the lobby were so helpful. They were keeping a room for me until I would call, every day. Thank you Fred. The rooms (I had 2 different rooms) were clean and the beds confortable. The breakfast area is well organized (U shape), with a nice eating area. It opens at 6;30, and they have togo bags before that time. Thank you for all the attentions of all front desk staff.

"Nice access to great beach"

3
Peter Morten J, Brovst, Denmark 29/03/2016

Generally a nice hotel. A 10 min drive from Hollywood beach which is a great beach. Also centrally placed for shopping - groceries etc. Easy access to motorway. Only problem was a special smell in our room. Staff was okay - some made an extra effort to make us comfortable. Everything considered (quality/price/location) it's an acceptable stay Thanks

"Nice experience"

4
jas312, Miami, Florida 25/03/2016

Clean, updated facilities. The lobby was very welcoming. Was very nice room. Good facilities for children. Pleasant staff. Full breakfast with lots of options. Very nice accommodation. Only a 4 because there was ceiling leak but they switched us to another room immediately.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear jas312, Thank you for taking the time to write a review. I am pleased to hear that overall you enjoyed your stay. I do apologize for the small inconvenience and hopefully it was not too much trouble. Thank you also for complimenting our staff and facilities. We do work extremely hard to make sure that all of our guests are well taken care of, so it is always nice when it is recognized. We hope that you will come back to stay with us and thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Near Fort Lauderdale Airport"

3
Mariana Z, Sao Paulo, SP 25/03/2016

The hotel is good if you want to stay near the airport. It takes about 20/30min to get to Miami Beach. The breakfast is all right with some variety. There is free parking and Internet which is great. I would recommend this hotel if you don't need to stay near restaurants and shops or even near the beach.

"Good 3 star on the highway exit. Great breakfast"

3
User 22/03/2016

Very clean, good breakfast, small gym, good pool, free parking. It was a great stay but I prefer the Crowne Plaza Hollywood Beach (not on beach) when I come to Hallandale if I can get it for the same price.

"best hotel in the hallandale area"

4
Mara R, Brandon 21/03/2016

From check-in to breakfast, to room cleanliness, to staff courteously, to location, price range and amenities, in my opinion is the best hotel in the area. Miami is very expensive, but this hotel is an affordable one.

"Comfortable. Not lacking anything. Strategic location"

4
DannyLovito, buenos aires, argentina 19/03/2016

I took 10 years vacationing in Florida in hotels 2 and 3 stars and this has become my favorite. Good breakfast, full gym, adequate pool, nice lobby, wi fi optimal and free, computer center, spacious room with a refrigerator, microwave and safe-deposit box. Ample and secure parking. Near Burlington, Wal Mart, TJ Maxx, Burger King, Marshalls, 2 casinos, Aventura Mall and Hollywood beaches. MIA 30 minutes and 20 Sawgrass Mills Malls. 35 minutes from MIA Airport. approachable, helpful and speaking. Highly recommended.

"Bubba's review"

5
bubbarucks, okeechobee 18/03/2016

Your staff at the front desk, (Leena,Jon and marinka were by far the best staff that I have ever delt with. Leena is truly an asset to your company and went well beyond accommodating me. A+ for your staff and cleanliness. I will definitely be back!

"Foul Odor"

3
Julie K, Nantucket, United States 17/03/2016

Used trip advisor to choose this hotel because of the high ratings. I would be very unlikely to return as the hotel smelled very musty and damp. I was looking forward to my stay based on the reviews and was mortified when I came off the elevator to smell the dampness. The smell permeated the room and I would not recommend staying here, particularly if you have any breathing or respiratory issues. The smell detracted from all the positives of the hotel.

"Nice enough"

4
Jillbus, St. Augustine 17/03/2016

Staying a night here before a cruise. Ft Lauderdale hotels are expensive. This was $147 for the night. Its in an odd part of town but seems nice enough. Front desk was very friendly. Room was clean and spacious, bed was comfortable and Room was fairly attractive. Bathroom was nice but a little small. Nice hot breakfast served with a lot of choices. I would stay here again.

"Great Deal"

4
Leonardo P, Monterrey, Mexico 14/03/2016

It was my best option in the area, good price for the area, clean, EXCELENT service, good breakfast, very good ubication, easy for taxi ride, close to airport, port, restaurants and mall, definitely I will stay here again

"Business Trip"

5
hmaas14, Melbourne, Florida 14/03/2016

Nice hotel, friendly staff and the bed was WONDERFUL and soft and quiet with plenty of pillows. Very Busy hotel and breakfast was nice (in comparison to others) great selections. 2 elevators so no long waits. Parking had security which was nice to know.

"A good base for touring southern florida"

4
KeithARobb, Mississauga, Canada 07/03/2016

Stayed here for 8 nights while touring around Southern Florida. Friendly staff, clean and a great location. Even though it is right off the InterState, I had no trouble sleeping. A great Best Western.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear KeithARobb, Thank you for taking the time to write a review. We are pleased that you loved everything about the hotel from its location to the staff working here. Please let us know how we can improve our service. We would be delighted to receive a 5-star rating the next time you stay with us. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Excellent visit"

5
peterz873, Toronto 07/03/2016

Very good hotel, good location for me as I had a car and it is just off Hwy 95 and Hallandale Rd. The room was clean, spacious, comfortable, WI FI was good, and handy in room safe. Staff very pleasant. I would certainly come back.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear peterz873, I am delighted that you enjoyed your stay with us and want to thank you for taking the time to review our property. I am also glad to hear that you would stay with us again, no questions asked! It is always great to know that our guests really enjoyed their time hear and will return on their next visit to South Florida. We will be waiting for your return! Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Location"

4
suhaysik, Pewaukee, Wisconsin 06/03/2016

This was a great stop between Fort Lauderdale and Miami just off the freeway. Clean accommodations. Friendly staff assisted us with transportation of a port and airport shuttles and taxi. Close to stores within walking distances. Nice breakfast.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear suhaysik, Thank you for taking the time to write a review. I am very pleased that you loved the breakfast and found it fabulous. Thank you also for complimenting the staff and efficient location. It is true! By staying with us you get a great value without paying the crazy rates from Miami and Fort Lauderdale. Thank you for choosing Best Western Plus Hollywood/Aventura and we hope to see you again soon! Best regards

"Friendly...welcoming....CLEAN"

5
Heidi M, Englewood, Florida, United States 06/03/2016

We stayed at this hotel for 4 nights. Our room was extremely clean and tidy! Every day our bed was made up towels switched, and room cleaned! They have a great workout room as well as a delicious breakfast that changes daily. Fresh coffee and water throughout the day! We forgot and left our "quiet please" on the door one day, so our room was not made up. Fortunately I found a nice gentleman who got me towels and some toiletries! Very accommodating and pleasant! Would definitely stay here again!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Heidi M, Thank you for taking the time to write a review and giving us a 5-star rating. I am happy that we provided you with excellent service and that you were delighted with your accomodations. We hope that you will recommend our hotel to all of your friends and family back home. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"A nice hotel for the price."

4
Linda129, Toronto, Canada 29/02/2016

If you are looking for a luxury hotel, this is not the place to stay. When we arrived, I was certain that the GPS had taken us to the wrong Best Western Plus because the exterior is nothing like its picture. The hotel was old and looked like it had been renovated. The elevators were small. When we left the elevator and arrived on our floor, I felt panic at the thought of having to stay for eight nights. The hallway was poorly decorated and lit. The doors to the guest rooms were a dark brown. The decor in the room was not much better. The walls were sprayed with stucco, the furniture was banged up, and the bathroom was very small. We had a problem with our remote control on the TV and no one seemed to be able to fix it. On the positive side, the rooms was clean and the bed comfortable. There were always more than enough towels, and bath amenities. One problem we found was that not all of the housekeeping staff speaks English so one of my requests was not done (not a big deal). Our room was on the side of the hotel away from the highway, and it was very quiet. The location was excellent, very close to the I-95. The breakfast was excellent. I have never seen so many employees working in one breakfast area. They were all very pleasant, offered to bring you more coffee or juice, came around to take away your dirty plates, and cleaned the table as soon as you left. There was never a dirty table. In addition, there was always enough place to sit. There was a conference room available to handle the overflow, a big plus. The pool was also very nice. We stayed there with our coffee in the mornings and in the evenings when we arrived back at the hotel. One morning when we arrived there were no towels. I went to the front desk to ask for some, and within five minutes (no exaggeration) two employees arrived in the pool area with clean towels. In previous reviews, there were complaints about Cheetah's Gentlemen's Club that was directly across the street from the hotel. If not for these reviews, I would never have known what Cheetah's was. Our room faced the club and it was always quiet. Parking was never a problem and the hotel seemed very busy.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Linda129, Thank you for taking the time to write a review. I would like to apologize if you were not completely satisfied with the hotel upon arrival. I can assure you that we are a recently renovated hotel and all the décor and furniture is new. We would also like to thank you for all the positive comments you have written. We hope that you will continue to stay with us in the future and recommend us to family and friends. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Solid hotel, close to restaurants"

3
Julian M, New York City, New York 28/02/2016

This an average hotel. It is clean, the staff are generally friendly, and the hotel is well located close to several restaurants. The lobby is ample and well furnished. The rooms are plain, but clean. There is nothing too special about this hotel, and it isn't very memorable, but it's a comfortable place to spend a couple nights. This hotel will not be a high point in your vacation, but it will be a good base of operations for business or pleasure.

"Very Good Hotel"

4
Isaac H, Medellin, Colombia 28/02/2016

The people that work at this hotel deserves an applause. Breakfast is good and plenty. The lobby is very well decorated. Wifi quality is excellent . Very well situated at the corner of I95 and Hallandale Beach Boulevard.

"Excellent Quality"

5
msaint2016, Pembroke Pines, Florida 28/02/2016

Excellent quality excellent service professional andcourteous representatives. Breakfast was delicious clean & professional Kudos Best Western. Very close to the highway's and the malls the kids really enjoyed the pool

"Overnight Front Desk Audit Jennifer"

5
User 28/02/2016

I had a friend that I had to help get a room in the middle of the night on a Saturday Night/ Sunday morning from my home in a northeastern state. There was a problem with their "system" that caused difficulty and a long delay. When I called in during the wee hours of the morning, the overnight front desk clerk, Jennifer, was fantastic! She went above and beyond to get my friend checked in, despite the technical difficulty. She said all of the right words that she was trained to say, but the difference is that she actually meant them! She sees her customers as people! She is courteous, warm and professional! I stay in top name hotels on an average of 3 days/ week/ 3 weeks every month for business. When you decide to return to a hotel, it is more than if the place was clean and had certain amenities; it is about whether you felt welcomed and if your patronage is appreciated. Jennifer gets it! If I were the manager at this hotel, I would worry about another chain steeling her away from me, and for more money. She is an asset to Best Western! This is only the second time that I have ever taken the time to rate a hotel. Chris B

"good service"

5
johanf737, Helsinki, Finland 28/02/2016

standard but nice room, excellent service, nice pool&gym, ok breakfast easy parking and good access to main roads a few eateries around, not a lot though would stay there again if in the region, a bit expensive but not worse than others

"unsatisfactory stay"

2
Carol S, Mount Laurel 28/02/2016

problems stuck us in handi-cap room musty smell said only thing available yet many others checked in after us clearly took advantage of us probably because of our age.My son checked in about one hour later and his room was O.K.

"Great value"

5
Doug M, Idaho Falls, Idaho 27/02/2016

Booked way in advance before a cruise and room rate almost half price. Very comfortable beds and good free breakfast. They called for a van to take us to cruise port that cost $40 for two of us. Tried out Uber for the first time when we got back into port back to hotel for half the price

"A Pleasant surprise"

5
janet m, Levittown, pa 27/02/2016

We were just looking for an overnight hotel on the way home, from the Keys. We had never stayed at a Best Western Plus. Very nice place to stay, feels like a luxury hotel at a reasonable rate. Beds are very comfy. The rooms are so clean and modern. Breakfast very good, with waffles,eggs, bacon and sausage. The pool looked great, but we did not have time to enjoy it.

"Excellent HOTEL"

5
Jacob E, Montreal, Canada 25/02/2016

I recommend this Hotel, very clean, staff helpful. Free breakfast a great bonus. beds are super comfy, remodeled bathroom. Have nothing more to say but I am forced to type in 200 characters and the beat goes on still not at 200 characters.

"great motels in florida"

5
MarcROntarioCanada, Ontario Canada 24/02/2016

We found this motel near to the Ft. Lauderdale airport and Port Everglades before our Cruise it is very clean, very comfortable with a full hot breakfast and courteous staff and agreeable rates. I would recommend this Hotel very highly

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear MarcROntarioCanada, Thank you for taking the time to write a review. I am delighted to hear that we exceeded your expectations and you gave us 5-stars in cleanliness and service. We work very hard every day to make sure all guests are well taken care of, so, it is great when it is noticed and acknowledged. We hope you will come back to visit soon. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Good base for shopping!"

4
Ville K, Buenos Aires, Argentina 21/02/2016

The location is awesome! You have quick access to everything in Aventura and Sawgrass mills are easily accessible by the I-95 that is just next to the hotel. There are some chain dinner places near by too so if you are coming late you get something. The hotel serves a good breakfast that gets you started! The services was very friendly and the supplies were kept up so everyone had something to take from. You can make your own waffles! They also change the menu little bit every day so you won't always be eating the same. Service in the hotel was very polite and professional. I got a feeling that the place is well run. The I-95 is just outside the hotel so you might get some noise to the room. It will be less on the parking lot side rooms. We had room facing to I-95 and were not that bothered about the noise. I would stay here again.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Ville K, Thanks for your feedback on your recent stay in Hallandale. I am delighted that our staff was friendly and courteous during your stay and that you were able to take advantage of our great location. Hopefully you were able to get all of your shopping done. We'll be ecstatic to welcome you on your next visit to Hallandale. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Customer service"

3
davistld45, Atlanta, Georgia 21/02/2016

When making my reservations the representative to the representative how I would pay, but when I arrived I was told I could not switch my method of payment and so I was forced to pay cash. That would not have bad, but from working in the customers service industry, if you make a mistake you own it and fix it. They didn't own it, but made excuses for it. Because they didn't own their mistake, I paid my bill in full and went to another hotel. If this is customer service then I didn't need it.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear davistld45, Thank you for taking the time to write a review. We apologize for the inconvenience you encountered upon check in. We will make sure to go over with the front desk staff over proper check in procedures especially in regards to payment. We hope that you will consider staying with us again and give us another opportunity to redeem our name. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Excellent!"

5
Chun-Hung C, Washington DC, District of Columbia 20/02/2016

Nice hotel with good rate. The location is convenient with everything. I am particularly impressed by the breakfast service. The breakfast staffs are so courtesy; they even asked me whether I need coffee or anything. This is much better than I expected from a best western hotel.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Chun-Hung C, I really appreciate you taking the time to write a review for us. It always delights me to hear when a guest finds our staff helpful and courteous. it is also great to know that you found our area convenient for your stay and your future trip. We would be more than happy to welcome you back on your upcoming trips to Hallandale, FL. We do hope to see you again soon. Best regards,

"great service"

5
lina8642, Miami Beach, Florida 20/02/2016

The hotel was clean, staff was very friendly and helpful. This hotel exceeded my expectations of a best western. The only thing was that I would like the sheets to be softer. Other than the sheets, it was absolutely the best stay and I would recommend this hotel to my family and friends.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear lina8642, Thank you for writing such a wonderful review. It is great to know that our hotel was able to offer you all of the services you needed and more. It also makes very happy to hear that the room ended up being more than you expected and you were happily surprised. I want to thank you in advance for considering to stay with us the next time you are in the area. We hope to see you soon! Best regards,

"Good spot to explore the area"

4
William L, Bethlehem, Pennsylvania 20/02/2016

The location was right next to I95 so it served us well as a jumping off spot to explore this part of Florida. A lot of restaurants within walking distance. The staff were great. Shortcomings include that our room was outdated. Also the pool area was much smaller than the cover photo suggests. We felt the price was too steep given that we were several miles from the beach.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear William L, We really appreciate you taking the time to review our hotel. It is great to hear that you enjoyed your overall experience at our hotel. It is also great that our staff was great and that you found it at a great price for its value. I do want to apologize if you felt the rooms and pool were not up to par. I would like to assure you that both are recently renovated. Also we are currently in high season. With this in mind all hotels in the area have higher prices due to the demand. I hope that you will still consider staying with us again in the future. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Great Place to stay"

5
Barbara C, Belleview, United States 19/02/2016

We have chosen this hotel several times when staying in the area. Everyone is very helpful and willing to give information on place in the area. the rooms are spacious and comfortable. The property is clean & well cared for. Wide selection for breakfast. Local to many sites and beaches. Right off the main highway.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Barbara C, Thank you for such a wonderful contribution! It delights me to hear that your stay with us was perfect and that it was a good quality hotel for the price that you paid. It is also great that our location was very convenient for you and I am very happy that you left fully satisfied. We hope to see you again on your next visit to Hallandale Beach. Best regards,

"Great Stay"

5
User 19/02/2016

Great price, very clean, staff wonderful. Great location, close to all activities. Free breakfast was awesome. I enjoyed my stay here. I would come back again. Everything is new and one of the cleanest hotels I ever stayed at.

"Great for the price"

4
User 18/02/2016

This hotel was recently renovated and my family and I loved it. The room was very clean and the staff was pretty nice. bathroom is a bit small but the price was totally worth the accommodations. breakfast was included and that is always a nice bonus. Free carpark and really close to the I95

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Heidi S, Thank you for taking the time to write a review. We are delighted that you had a wonderful stay and loved the renovations. In the future please let us know how we can improve your stay. We would love to receive a 5-star rating from you! We hope that you will recommend us to all of your friends and family. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"BW Hollywood/Aventura"

5
Angela C, Toronto, Canada 18/02/2016

great location just off the I 95. Restaurants close-by. Short drive to the beach and to shopping areas. Beds were very comfortable and size of room excellent. Staff are friendly. Breakfast choices were great.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Angela C, Thank you for taking the time to write a review. I am very pleased to hear that the hotel exceeded your expectations. I also appreciate the wonderful comments you have written about the hotel and staff. Hopefully, you will recommend our hotel to all of your family and friends. Thank you for choosing Best Western Plus Hollywood/Aventura and we hope to see you again soon. Best regards,

"Great staff"

5
alvaro d, nueva york 17/02/2016

Hotel was very clean, excellent location, the staff are great , the room was clean and the breakfast was good , there is coffee available in the lobby area free. The hotel have beautiful pool. Thanks best western...

"Great Hotel"

5
dcolon02, Orlando, Florida 17/02/2016

Definitely a great hotel! Located right off of interstate 95 and seconds from a shopping strip mall. Minutes from Aventura mall and fine dining. The staff is super friendly and the breakfast is amazing. Rooms are very clean and it's well maintained. I also noticed night security there as well which makes it safe. Only concerns are the wifi is a bit slow but other than that everything is great.

"Roomier and Clean"

5
Abraham R, Puerto Rico 14/02/2016

This is a great place at a great price for the area. The room is big and was very clean. The hotel serve breakfast every morning. They have a big parking and it is located near a shopping center at walking distance. Definitely if I'm in the area again I will stay there.

"Nice hotel, friendly staff"

4
OkeyTravellers, Cartwright, Oklahoma 11/02/2016

Despite arriving very, very, late (1a.m.), the front desk personnel were friendly and helpful. The room was good, and the bed comfortable. We were going on a cruise the next day, so we just needed an overnight stay. Would definitely stay here again.

"Close to Gulf Stream racing"

4
JEFFREY G, ANTIOCH 09/02/2016

This hotel delivers customer service and a very clean environment that is very close to the Gulf Stream thoroughbred race track , approximately 3 miles away. The continental breakfast was really well prepared and very filling and served by very, very friendly staff and changed daily.It's located adjacent to I 95 which is a convenient location for visiting South Florida and surrounded by many fast food restaurants. I recommend very highly ,great rates on Priceline express deals.

"Best stay at Best Western Plus"

5
Allan F, Thornhill 09/02/2016

Stayed at the BWP Hollywood/Aventura in Feb 2016 for 4 nights. I was visiting my inlaws in Hallandale Beach. The Best western Plus is a great, less expensive option, only minutes from the beaches and between the Broadwalk and Aventura Mall, making it a convenient and quick trip to any destination in the area. Hotel was quiet, pool area was a great place just to hang out and talk. Breakfast is a basic hot one, but the food is quite good. Rooms are standard but comfortable and clean. Staff is great -- friendly and helpful. Front desk is quick to serve and always have smiles. Even the security guard is friendly and approachable. If I had to look for a downside, it would be getting access to the lobby computer to pint my boarding pass -- I had to wait about 30 minutes as people like to hang out online there...not the end of the world, but I figured I had to have a 'con' listed somewhere in this report :) I would definitely stay there again...

"Amazing. The people are always friendly and very helpful."

5
Gimpyki, Morriston 05/02/2016

The front desk staff is always so amazing to me and they always have my room ready to go. I highly recommend this hotel for any type of stay! The rooms are very clean and recently updated, just wonderful overall!

"Worst Hotel!"

1
DarylBart, Johannesburg, South Africa 04/02/2016

I recently stayed at your "Best Western" resort based in Hallandale, it was the first time I moved from Hampton to try a new location. On 4th Feb 2016 I left the room at 8:30am and returned at 6pm, Arriving at my room to discover it had not been done, coming down stairs to complain, I was engaged with what I believe was the manager by the name of Linda, The most rude unprofessional manager I have ever dealt with. She advised that I had requested towels and that was why my room was not done, on checking this the room did not have towels and the only response I received from the pathetic manager was "We are Human" I am totally disgusted by this quality and level of service, this may be the very last time I stay at the best western resorts and will advise all my co-workers/partners and friends to say away from this locations. My recommendation is to FIRE Linda.

"Good group experience."

5
lisafahisa, Naples, Florida 04/02/2016

I booked this hotel for a large volleyball group, 32 rooms. The service was exceptional. It is always an experience when you are booking this many rooms but the staff at this hotel had this under control. The rooms were good, the breakfast was always plentiful and refreshed regularly. I would most definitely go back and plan to try to use this hotel next year for any tournaments in the area. Lina Royal was a gem to work with. Thank you for helping make this a great first tournament for the girls!!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear lisafahisa, Thank you for taking the time to write a review. It is lovely to hear that your stay was excellent and flawless. We would love to have you and your teams back for any tournament in the area. Please let us know if there is anything we should improve. We would appreciate your critique. Hope to see you again soon and thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Very nice hotel"

5
Mary Jo H, Latrobe, United States 02/02/2016

Employees were very friendly and helpful, making sure you had everything you needed. . Pool was beautiful and clean. Rooms were very clean and nicely furnished. Beds were very comfortable. Complimentary breakfast had many choices and was very good.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Mary Jo H, Thank you very much for taking the time to write a review. We really appreciate it. It is excellent to hear that you are very happy with the choice you made by staying with us. We so our best to make sure every guest has an awesome time with us. It is always wonderful and rewarding when we receive reviews such as yours. We would love for you to stay with us again and hope to see you soon. Best regards,

"Family holiday around Florida"

4
Wakez4, Beccles, United Kingdom 29/01/2016

Very clean, well equipped, modern hotel. Staff were friendly and helpful. Breakfast was good, and changed daily. The wifi around the hotel was very fast. The fitness suite was well equipped. The pool area was nice but the water was very cold. We had a room against the freeway, but it was not particularly noisy. People had out concerns about the area, but I did not felt as though it was dangerous and had no concerns for my family. Hallandale boulevard has a lot of fast food places along it and supermarkets too. There is a "gentleman" club opposite, but unless I had been informed from what I read on here, I would have never guessed.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Wakez4, Thank you for taking the time to write a review. It is lovely to hear that you absolutely loved our hotel and will be staying with us again in the future. We really appreciate your loyalty. Thank you also for complementing the rooms and the value of our hotel. We hope to see you again soon. Best regards,

"best deal in town"

5
ron p, Attleboro, Massachusetts 28/01/2016

went to gulfstream casino best deal in town great breakfast for free every employee very hospitable manager and front desk cant do enough to help you microwave fridge desk love seat good pool very good security in parking lot

"Clean, comfortable. "

4
User 28/01/2016

Basic hotel a little tricky to find off of I-95. Rooms were clean and comfortable as was the overall property. Could not use the pool due to the weather. Morning buffet breakfast wasn't that bad for the typical hotel breakfast. Had issues with the room price upon check-in. But it was resolved satisfactorily by the manager.

"Loved it!"

5
lindsey_walker904, jacksonville 26/01/2016

The rooms were really nice. The big king sized bed slept like a dream. The staff went above and beyond to accommodations. The free breakfast was well appreciated. Its not the free continental breakfast with free granola bars. You can make fresh waffles, enjoy hot pancakes, eggs and bacon or any other items on the menu.

"Convenient at best"

3
Lisa N, Half Moon Bay, California 21/01/2016

While the lobby looks newly renovated and bathrooms seem to have new fixtures, it was hard to overcome the stale mildewy scent that lingered in the hallways and into the bedrooms. The room just didn't feel fresh. The paint covered over the roughly caulked and patched walls and dented door. Wifi was free, but slow. On the upside, it was nice to have the complimentary breakfast in the lobby and the staff was pleasant. Also, it was easy access to the freeway. I suppose it was nice to save a little cash to stay here, but if this is how most Best Westerns are, I probably won't be returning to any locations any time soon.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Lisa N, Thank you for taking the time to write a review. I would first like to apologize if we did not surpass your expectations. We will certainly look into the issues you have brought up in order to make this a better experience for everyone. We do thank you for the compliments you have left about the staff and our breakfast. We do encourage you to stay once again and hopefully we can change your opinion of us. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Comfortable Hotel"

4
Terry T, Emmaus, Pennsylvania 21/01/2016

This hotel was recently updated. It is clean and comfortable. The staff is helpful and friendly. We used the laundry room which was clean and well maintained. They have a free continental breakfast with lots of choices. We also enjoyed the outdoor pool.

"Newly updated"

4
Richard N, Indianapolis, United States 20/01/2016

Very nice updates to this hotel which is located right at the interstate exit and just a few miles from the beach. Spacious lobby and breakfast eating area. Nice little workout room. Updated furniture and décor in rooms. Only negative is the strip club right next door.

"Very nice"

5
User 20/01/2016

Great place for the right price nice staff rooms clean would recommend to others for a clean stay filler abcdefghijklmnopqrstuvwxyz is the only thing that would make it a lot of fun to use it for a few days and I'm still not sure what I was just about every day I

"Very Good"

4
talia_rose_liz, Key West 19/01/2016

I think that the hotel was great, it is updated and very clean. The breakfast is what you would expect with a continental breakfast. It was great for being downtown and close to a lot of restaurants. Me and my boyfriend used uber to get wherever and it was quick and easy, and cheap! The pool is nice, staff is friendly. The hotel just has small lanes in the parking lot and it is a weird position on the road, off of the main road, there is no left turn to get onto the street that it's on, so i had to make a u-turn almost every time i was coming back from somewhere.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear talia_rose_liz, Thank you for taking the time to write a review. I am very pleased to know that you and your boyfriend had an excellent time with us. Thank you also, for complimenting our staff and all of our amenities. Our staff is constantly making sure that all of our guest feel comfortable and satisfied with their stay. I do hope that you were able to enjoy your vacations and do apologize for any inconvenience you may have encountered in regards to our location. Hope to see and your boyfriend again soon. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Newly renovated "

5
Fotos4you, Edmonton, Canada 17/01/2016

This is our 2nd time staying at this place and we are happy with our newly renovated rooms. Checking in was quick by friendly front desk staff. We found this place within walking distance to all the fast food restaurants. The pool is nice and the workout room is well equipped.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Fotos4you, Thank you for taking the time to write a review. We are pleased to know that this is your second time staying with us and hope that it was just as exciting as the first. We want to thank you not only for being a loyal guest, but for also, complimenting our staff and amenities. We hope that you will recommend our hotel to all of your family and friends. Once again, thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Late Flight Stop Prior to Miami"

3
dmlewis6, New Haven, Connecticut 14/01/2016

I didn't want to stay close to the airport so I chose a location 15 minutes away. A little scary at night; but Great Front Desk help. Excellent room, clean and comfortable. in the morning the location was even better. On a main strip for shops and food. The outdoor pool was a nice surprise and we actually got in the cold water and enjoyed the stay.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear dmlewis6, Thank you for taking the time to write a review. We want to thank you for the wonderful words you have left about our staff and facilities. We are happy to know that you had a truly comfortable and amazing stay. We do apologize if you did not feel safe at night but I can assure you the area is very secure. There is security on the premises overnight. We want to make sure that every guest can sleep calmly. I do hope that you consider staying with us again in the future. Thank you for choosing Best Western Plus Hollywood/Aventura. Best regards,

"Weekend trip."

4
dnkbaker33, Ocala, Florida 13/01/2016

Clean comfortable room. Location was excellent for what we needed. Lobby area, restrooms, and kitchen were all clean and comfortable. Planning on using this hotel in the future for Dolphins home games. Only 15 minutes from the stadium.

"2 night stay"

5
User 13/01/2016

Needed to find a hotel close to the hospital where I was to get chemotherapy. This hotel is 30 min from Sylvester Cancer Center. There was always a parking space available close to the entrance and I was given a room on the lobby level close to all hotel amenities. The room was immaculate. The was spacious. The decore wa was contemporary and matched that of the entire hotel. Large screen tv. uber outlets for multiple electronics and frig., microwave , safe box beautifully concealed. Continental breakfast special offering changed daily along with consists staples. ALL staff were friendly and helpful. I highly recommend this hotel.

"Great Hotel"

5
debbieQ7260BT, Hollywood, Florida 10/01/2016

Nice hotel , great breakfast , nice and hot and much more than just an average continental breakfast ! I enjoyed sitting out by the pool under the umbrella tables ! The staff didn't speak much English !

"Great place to stay pre-cruise"

5
Valerie O, mount prospect, United States 07/01/2016

We stayed here before our cruise out of POM. We drove so there was no problem getting to the port. This was a great place to stay. It had just be renovated and everything was fresh and new; comfortable bed, fast internet, hot breakfast that changed daily.

"Pretty nice hotel!"

4
Vincent C, Austin, Texas 07/01/2016

Nice hotel from the inside and outside. The room was decorated pretty nicely and is close to the interstate. The only drawback is that the hotel seemed to be right next to a strip club called Cheetah's...might be good for bachelors, but not exactly family friendly...LOL

"Should be a BW Plus Plus!!"

5
paulaW7952FZ, Naples, FL 06/01/2016

Great staff, awesome beds and linen, amazingly quite in spite of being next to I 95. My new favorite place to stay when visiting family in Aventura. Best bang for the buck in the area. Breakfast is over the top and I'd die for one of those coffee machines in my kitchen. BW Aventura, you ROCK!!

"Clean & Modern Rooms, Friendly Employees."

5
compass1104, Flagler Beach, Florida 05/01/2016

Gentlemen at front desk very pleasant. Hotel must be new, rooms seem brand new, very up to date and clean. Pool area is nice, with a built-in waterfall. Right near i-95, just 5 minutes or so to drive to the ocean. Lots of restaurants, shops, etc in walking distance. Housekeeping was also very nice!!!

"Highly over priced hotel basic hotel"

3
sananes, Haifa 03/01/2016

Location is the main advantage of this hotel, But besides that it is highly over priced for what it offers. It is one of those basic travel by hotels that you stay for an overnight stay, nothing more. But located in a prime vacation location

"HORRIBLE EXPERIENCE"

1
User 29/12/2015

DO NOT STAY HERE:bad attitude from staff-towels that seem like floor towels-no extra towels(they put 3 for a reservation of 4 and said they had no more) NO EXTRA COVERS for anyone even if your kids are sick and you BEG for them.. please do yourself a favor and dont stay here!!!!!!!

BWPeopleWhoCare, Guest Relations Manager at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Elaine, Thank you for your review of our property. Wishing you better luck and success in 2016 as we can see that ALL your reviews on TripAdvisor for 2015 have been 1/5's towards different businesses. It must have been a difficult year for you but hopefully, 2016 will bring much more happiness.

"Nice hotel"

5
judy1950winnipeg, Winnipeg 26/12/2015

We liked everything about this hotel from the staff, breakfast and pool area . From the time we arrived until we checked out the front staff was very helpful. They arranged for a shuttle to Aventura Mall and also to the cruiseport . The pool area was excellent but we only got to use it once because of the weather. I would stay in this hotel again.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear judy1950winnipeg, Thank you for taking the time to write a review. We loved hearing that you enjoyed everything in the hotel. From the attention given by the staff to our awesome amenities. I do hope that next time you visit we have lots of sunshine and you are able to use the pool as much as you like. Hope to see you again soon! Best regards,

"Very good"

4
owanda1250, Lawrence, Massachusetts 22/12/2015

Nice Staff and Service. The hotel looked different from the pictures but still nice inside. The parking was ok but a bit tight getting in because of the street. Easy access to the highway which was good.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear owanda1250, Thank you for taking the time to write a review. I would also like to thank you for complimenting our staff and their service. We are happy that you enjoyed your stay and would like your opinion as to how we can improve. We would love to receive a 5-star rating from you. Thank you for choosing Best Western Plus Hollywood/Aventura and hope to see you again. Best regards,

"Tricky to drive to but worth it"

5
User 22/12/2015

This hotel is visible at exit 18 of I95 but is not so easy to drive to once you exit onto Hallandale Beach Blvd. Once you arrive there is a beautiful lobby to check in and the staff is very friendly and accommodating. The rooms are nicely furnished with comfortable beds. There is a very nice pool area when the weather is warm. They also provide a very filling breakfast bar with a selection of items for every taste. I'll stay there again!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear flairish, Thank you for taking the time to write a review. I am pleased to hear that other than the drive, you had an excellent stay with us. We are very happy to know that you were fully satisfied with our breakfast selections and that you will be staying with us again. Please let us know if there is every anything we can do to improve your stay. Thank you for choosing Best Western Plus Hollywood/Aventura. Happy Holidays! Best regards,

"Nice"

4
419jonn, SCHENECTADY 22/12/2015

Comfortable hotel with a decent breakfast. Front desk staff was very helpful and the property is close to Gulfstream, Sun Life Stadium and Aventura mall. I have stayed here multiple times and will come back

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear 419john, Thank you for taking the time to write a review. We are happy to hear that you have been a loyal guest and continue to stay with us time and time again. We are also glad that our location is perfect for your needs and we offer everything you need. Once again, thank you for choosing Best Western Plus Hollywood/Aventura and hope to see you again soon. Happy holidays! Best regards,

"Clean and friendly service!!!"

5
qcommconsultants, MISSISSAUGA 21/12/2015

Everything from check-in to check-out.....and all things between we're very nicely done. Clean and superbly friendly service. The only issue has more to do with the location and/or neighborhood. From the outside, the hotel was not a "Plus" location.....but once inside, it was clearly updated nicely. Breakfast was basic, but did the job! The front desk staff did the job though.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear qcommconsultants, Thank you for taking the time to write a review. We are pleased to hear that you loved our hotel and were pleasantly surprised upon check-in. We would like to thank you for the kind words you have left about our staff. I do hope that you continue to stay with us in the future. Please let us know if at any point there is anything we can do to improve your stay. Thank you for choosing Best Western Plus Hollywood/Aventura. Hope to see you soon and happy holidays! Best regards,

"It will work"

4
User 15/12/2015

Not the nicest hotel my co has put me in but certainly not the worst...great staff ..breakfast ok..nice strip club across the street (cheetah) club housekeeping cleans all day keeping the hallways nice,decent workout room...nice pool.security in parking lot at night

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear sempai13, Thank you for taking the time to write a review. I am happy to hear that overall you had a great stay with us and the staff and breakfast met your expectations. We are curious as to how we can make your stay excellent. Please let us know how we can improve our service in order to receive a 5-star rating from you. We hope to see you again soon! Best regards,

"WORTH RECOMMENDING"

5
loramz, Buenos Aires, Capital Federal 11/12/2015

The service all around is simply great. The room is very clean and comfortable (the bed was too soft or me and my back suffered, I need a harder mattress), it is very spacious. The bathroom is very comfortable. The staff were very kind and helpful, specially Carmen during breakfast, she made you feel at home. The breakfast was plentiful and with a good variety. There was coffee and tea available 24 hours. The location is perfect, next to the I-95 and also near US 1 which gets you almost everywhere. Within walking distance you have many places for dinning and a supermarket. They have free parking with lots of room. They have a good gym and a really nice pool! Free Wifi in all of the hotel, even in the room. I plan to stay here every time I visit Miami! I really recommend it!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear loramz, Thank you for taking the time to write a review. We are happy to hear that you will stay with us anytime you come back to Miami. We love when our guests leave extremely happy and recommend our hotel. We would also like to thank you for complimenting every aspect of our hotel. Should you ever need anything in the future please do not hesitate to contact us. We will be more than happy to help. Thank you for choosing Best Western Plus Hollywood/Aventura. Hope to see you again soon. Best regards,

"Great Hotel"

5
sonyag686, Greenville, South Carolina 05/12/2015

Front desk service was excellent, The room was very comfortable, loved the bed, everything was very clean. The location was great eating places was in walking distance which was perfect.. I liked that the hotel offers breakfast. and a very nice sitting room. I would recommend this hotel to anyone who wants to be close to location of the Miami Dolphins stadium.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear sonyag686, Thank you for taking the time to write a review. I am extremely happy to know that we surpassed ALL of your expectations and that you will be joining us again in the future. I am also happy to hear that you loved all of our amenities and found everything you needed within walking distance. Should you ever need anything from us in the future, please do not be afraid to ask. We are more than happy to help. Thank you for staying with us and hope to see you soon! Best regards,

"Florida break"

5
Anne B, Glasgow, United Kingdom 30/11/2015

The staff in this hotel were excellent. Room very spacious with all the usual facilities in American hotels. Breakfast each morning was plentiful and good standard. Gym good. Pool, even though beside the I95, was well insulated for sound proofing using vegetation making it a pleasant area with good aesthetic surroundings.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Anne B, Thank you for taking the time to write a review. We love to hear that you had a great night's sleep and that the highway noise was no problem at all. Thank you for complimenting the friendly staff. They do their best every day to make sure their service is up to par. Please let us know if there is anything we can do for you in the future and thank you for staying with us. See you soon! Best regards,

"Great Place to Stay"

5
Rita G, Jacksonville, Florida 27/11/2015

Stayed here the night before a cruise from the Port of Miami 18 miles away. Very, very comfortable bed. Good water pressure in the shower and very hot water. Room was very clean. Lots of places around to walk. Stayed on side facing I-95 and never heard any traffic. Breakfast buffet was pretty good. Nice to see security on premises. Would definitely stay again if we ever take another cruise out of Miami.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Rita G, Thank you for taking the time to write a review. I am pleased to hear that you loved our hotel and I hope that you had a blast during your cruise. I am also very glad to hear that our amenities were great along with the friendly staff. Please let us know the next time you are in town so that we can help you in any way we can. Hope to see you again soon! Best regards,

"family"

5
jonelr85, Kalamazoo, Michigan 26/11/2015

This is the second time my family and I stayed here and was just as good as the first. The staff treated us like family. From room service to breakfast in the morning to front desk and juat those walking around, everyone were so nice and friendly.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear jonelr85, Thank you for taking the time to write a review. First off, we would like to thank you for your loyalty and staying with us a second time. I am glad that the second time around you felt just as comfortable as the first. We love that you complimented all of our departments and to hear that you will stay with us a third time. Thank you for choosing Best Western and we hope to see you again soon. Best regards,

"Awesome"

5
Denise N, Miami, Florida 25/11/2015

Excellent hotel rooms well kept the lobby is so refreshing. Would surely stay at this location anytime. Organized this hotel for family and friends that was in town to celebrate my 50th Birthday gala.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Denise N, Thank you for taking the time to write a review. I am very pleased to hear that your family and friends enjoyed our hotel and that the birthday celebrations were a blast. Thank you for the wonderful compliment and we loved to hear that you would be staying with us again. We can't wait to have you and your family back! Best regards,

"Great place"

5
germant108, Lima, Peru 24/11/2015

In holidays for 5 nights, perfect room service, parking, Great location, near Dania, hallaleya, Fort louderdale beaches. Restaurants and more. Obviosly i returned i my nexo trip.............. The breakfast was enought. Is a buffet.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear germant108, Thank you for taking the time to write a review. I am pleased to hear that you had an excellent 5 nights with us and that you will be coming back. I hope that your holidays were pleasant and that you truly enjoyed yourself while in the area. Please let us know if there is any way we can further assist you during your future stays. Thank you for choosing Best Western, we hope to see you again soon. Best regards,

"Good for one night"

3
Sterling H, Moose Jaw 24/11/2015

Can't judge on too many amenities because I wasn't here long enough. As a Diamond member of Best Western rewards I'm entitled to a "gift" of usually water and a snack. I booked this room 10 months in advance but it still wasn't enough notice to have my "gift" ready upon my arrival. The room had an odd odour. We asked for a taxi and they sent a guy in an old minivan to pick us up. They have what appeared to be a well equipped fitness room.

"Wonderful!"

5
kevinsN5647MS, Washington DC, District of Columbia 24/11/2015

As a frequent traveler that stays at Best Western almost exclusively, this was the nicest BWP I have ever stayed at. I believe it was recently renovated and it shows. Everything from the staff, to the room, to the breakfast were top notch. You can't go wrong staying here.

"Had a great visit"

5
sfarre_711697, Sarasota 24/11/2015

The rooms were clean and comfortable. The staff were exceptional and the free continental breakfast was delicious. We went to the Dolphins game and access to the Stadium was very convenient, about five miles away.

"Nice Hotel"

4
jona6lb2oz, Washington DC, District of Columbia 17/11/2015

great staff. clean rooms. nice hotel to stay in. if you like strip clubs its one across the road.breakfast everyday (morning).my family and friends enjoy our stay.free parking. next time im in town i will be back!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear jona6lb22oz, Thank you very much for taking the time to review. We are happy to hear that you will plan to come back and stay with us. It is always exciting when our guests enjoy their stay and decide to come back. Please let us know how we can improve any future stay. We would love to receive a 5-star rating from you and your family. Thank you for choosing Best Western Plus Hollywood/Aventura and we hope to see you again soon. Best regards,

"Nice hotel"

4
JillJS, Topeka, Kansas, United States 17/11/2015

Our stay at this Best Western was very convenient. It's located right off the highway and is easy to find. The hotel is newly renovated and the decor is quite nice. The staff was extremely friendly and helpful. The breakfast was fantastic! The only thing that wasn't so great was that our room was on the highway side of the hotel, so there was some traffic noise. And the walls are somewhat thin, so we did hear our neighbors during our stay - but that's not out of the ordinary for a hotel. The bed was comfortable. And the price was very reasonable for the area!! We would stay here again for a one or two night trip.

"Nice Hotel and Breakfast"

3
rosanar603, Rio de Janeiro, Brazil 17/11/2015

Located in north of Miami , the hotel has a very comfortable bed, the staff is reasonably friendly . The breakfast is good, but the hotel's neighborhood is very strange. Near the hotel has a Night Club.

"Pleasant Experience "

4
Stephen L, Baltimore 17/11/2015

I had a pleasant experience at this Best Western Plus hotel. Before booking, I was a bit unsure about this property given its proximity to I-95. Even though we were assigned a room facing I-95, the window was of sufficient quality such that we did not hear the I-95 traffic while sleeping. The breakfast was good and the always available coffee near the front desk was good coffee unlike so many hotels I have stayed at in this same price range.

"Just Perfect"

4
chakeepsitreal, Cambridge, Massachusetts 17/11/2015

The staff at the Best Western are a perfect 10 from the front desk staff to the breakfast team just Awesome. The rooms are clean and the open space is just right for travel! Thank you Best Western Hallendale

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear chakeepsitreal, Thank you for taking the time to write a review and for giving our staff a perfect 10! We love it when guests leave such great reviews. It lets us know that we are doing our job correctly and surpassing all expectations. I do want to invite you to speak to us about how we can improve. We are always looking for ways to better our service and we would love to receive the maximum rating from all of our guests. We hope to see and hear from you soon! Best regards,

"bad customer service"

2
patbI6290NV, Miami, Florida 17/11/2015

The hotel clerk was very unprofessional. Will not stay there again. Hotel was clean no parking had to park in the road was going to cancel was a last minute business trip so basically I had to accept what I can take.

"Two stay"

5
ClaudiaTapparelli, Verolavecchia, Italia 17/11/2015

Good hotel,nice room,we stay two times at this hotel. The first during the restructure and the second this year and WOW...the hotel now is amazing!!!! I suggest this hotel very kindly Enjoy your stay in this hotel

"my stay at BEST WESTERN"

5
dmaloy2015, Hallandale Beach, Florida 17/11/2015

It was an awesome time here. The pool and gym was great and clean. The staff was very courteous and attentive to me and my family. Breakfast was great and dining area was clean. It was a great selection of food. I felt secure with the security staff. Overall it was awesome

"SUNSHINE AND HORSERACING"

5
Richard R, PORTSMOUTH, United Kingdom 13/11/2015

an excellent hotel for our needs and extremely well located for our visits to Gulfstream Park (walking distance) and Calder (now Gulfstream Park West) 6 Miles. There are an amazing amount of quality restaurants within Hallandale East Boulevard (easy access using the no 28 bus service). The hotel itself was very good and the hot breakfast was varied each morning. The staff could not have been more helpful.

"Excellent Stay - Well valued"

5
Goutam D, Bogotá, Cundinamarca, Colombia 11/11/2015

I stayed in this hotel with my wife for 5 days 4 nights and i would rate the overall stay as an excellent one. The hotel , room and staff can all be rated excellent. They serve free breakfast, have free wi-fi and its right across I-95 which is well connected all across Ft.Lauderdale, Miami etc. Right across the hotel one can avail bus services if they want. Route 28 will take to the Aventura Mall which has connections to Downtown, south beach and bayside marketplace. Just within 5 mins walk you have wide range of eateries - Burger King, Dennys, iHOP, KFC,MacD. Even one can get latin food - Colombian rest(helped my wife who is colombian), Cuban and Mexican. Opposite to the Hotel have Win Dixe Super store for groceries and stuff. Theirs DD's store which is really good for shopping. They sale lot of stuff in cheap price. I would really like to return back and stay in this hotel. They have a pool which is open till 10pm. Keep up the good work.

"My best stay yet"

5
JBENTV, Rockaway Park, New York 31/10/2015

The hotel and room is very clean and the staff is very courteous. The room service and free breakfast is excellent. This is the only hotel that I'll come to when visiting Fort Lauderdale. The pool design is a 5 star international resort.I'll highly recommend this hotel to everybody.

"Nice for a family trip"

4
bcpires, Piracicaba, SP 30/10/2015

I stayed 4 nights at BW, and the experience was good. Nice breakfast, but ending at 9am, which is not that cool when you want to get up later. The recepcionists aren't that attentives, and sometimes lazy. Close to Walgreens, walmarts, ihop, taco bell and others. Very Nice.

"Great hotel"

4
stevenrM2695BL, Orlando, Florida 21/10/2015

Stayed here on a trip from Orlando. Comfortable and clean room. The bed was extra comfortable with big fluffy pillows. Quiet environment. Did not hear anything. Great breakfast. Close to I95 and Miami area.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear stevenrM2695BL, We greatly appreciate the time you have taken to write a review. We are delighted that you had an excellent and quiet stay with no disturbances. We would love to hear your feedback as to how we can improve our service in order to receive a 5-star rating from you. Hope to see you and hear from you soon! Best regards,

"Good for shopping"

4
User 20/10/2015

If you are going to Miami for shopping, this is a Nice place to stay. It's in The north, 23km from miami beach. There's no atractions near The hotel, but it had fitted in all my needs during The trip, it's 10 mi, from sawgrass, and if you want to go to aventura mal it's about 10 minutes. If you like calm beach you can go to sunny isles about 15 minutes. In Hallandale you will not find out anything, but it's cheap, The breakfast was good and the parking is free. Nice staff too.I do recommend this hotel

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Wan C, Thank you for taking the time to write a review. We are pleased to know that you enjoyed your stay. It is also great that you loved the location and value of the hotel. Like you said, we do have some very calm and nice beaches near by that guests would love. Thank you also for complementing the staff and all of amenities. We hope that you will recommend our hotel to your family and friends and to see you again soon. Best regards,

"HIDDEN FEES!!"

5
Ohiobarbie, Ohio 14/10/2015

I stayed here last year and had an awesome experience!! I stay here again these october(cause last year was really nice still today ) but now ....when u booked(hotel.com) same last year its say they provided everything about fees that the hotel gives!!(not hotel.com fault) when u arrive 1: they charged u $50.00 (which it is refunded when u check out...if u dont buy stuff) BUT...if u are buying stuff with your OWN MONEY and let it be delivered by THIS hotel they CHARGED U!! I mean if u want to charged no problem BUT PUT A SIGN SO PEOPLE CAN KNOW!! OR TELL THEM WHEN THEY ARRIVE!! there is NO SIGN were u can see what are the fees!! They can charged u whatever they want cause again there are no rules nor a indication!! some of the people on frontdesk dont tell u nothing and when u chekout.... U think u will resieve your money back($50.00).. well they retract from the $50.00!!!!! So like i said before they claim your $50.00 is refunded but they retract from the money!! PUT A SIGN!!(and mind u with the same money they charged u they buy big containers to put cornflakes in it)!also same breakfast everyday now!! many new faces that work here they just dont greet u! Very rude!???? What a big difference just 1 year make!! Me staying here again a big NO NO!!

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Ohiobarbie, Thank you very much for taking the time to review our property. I do apologize if you felt that you were mislead by our staff. I would like to clear up the confusion. We authorize a $50.00 hold on the card as a deposit, as many of the hotels in the Miami do. This is in case anything is taken from the room or damaged. The only things that are available for guests to buy are from the sundries area, where we have snacks and drinks available for guests who would like to purchase them. We have a list at the front desk of the charge for each item. Should any guest choose to buy any sundries, we ask them if they would like it charged to the room or pay in cash. Those that are charged to the room are the ones that are subtracted from the $50.00. If you had items delivered there is a charge for each package depending on its weight. At no point are the fees made up by the front desk staff. Once again, we apologize for the miscommunication and hope to see you again. Best regards,

"Pretty good night stay."

4
CMNCEMT, Cary, North Carolina 04/10/2015

We booked this hotel as a half way point from Ft. Lauderdale and Miami before our cruise out of Miami. Fred at the front desk is a Gem, very nice and helpful. The breakfest was pretty good for what you get. Some hot items, typical pastries. We are not big breakfest eaters but what we had was good. Our room was on the highway side and to be honest we didn't hear any noise from I-95. The Hotel is a little confusing to get into so follow your GPS. We would stay here again.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear CMNCEMT, Thank you for taking the time to write a review. We are very happy to hear that you had an excellent stay and you would stay with us again. During your next visit, please let us know how we can improve your stay so that we can receive a 5-star rating from you. We would love to hear your input. We hope to see you again soon! Best regards,

"Elegant decor"

4
mcmusgro, Worcester, Massachusetts 30/09/2015

Very impressive decor when you enter lobby. Excellent breakfast. Nice-sized room with sofa. Had some problems with internet connection and there weren't many accessible outlets in the room, especially near bed so those were only minuses. Also pool is outdoor so couldn't use since was rainy. But overall I really liked the place.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear mcmusgro, Thank you for taking the time to write a review. I am very pleased to know that overall you had a great stay with us. Thank you also for complementing our breakfast and decor. We do our best to make sure that every guest feels comfortable and is satisfied with their stay. We do apologize for any inconvenience that might have downgraded your stay. We hope to see you again soon! Best regards,

"It was great exprience"

5
Ketan P, Shiloh, Illinois 21/09/2015

We stayed at this hotel. It was awsome clean and sharp renovation. I will come stay again. Thank you for your hospitality. Front lobby decore is great. Breakfast was a great start of he day full of meetings.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Ketan P, Thank you very much for taking the time to review We are very pleased to know that you had an excellent time with us and loved our renovations. We worked very hard to get the hotel to look this great, so, we greatly appreciate it when it is noticed. We hope to see you and your family again soon. Best regards,

"HAVE TO TELL THE PEOPLE AT CORPRATE ABOUT THIS AMAZING PLACE"

5
760britbrat, Raleigh, North Carolina 15/09/2015

Breakfast was amazing large tv's very upscale. The beds were recently changed when we were checked in in june everyones ALWAYS SMILING NO ISSUES. Check-in early in morning with jabrayna and fred quick with a smile and info onhand, jabrayna was training but made me feel like a welcomed guest and old friend. The breakfast was amazing the two ladies always ready to refill coffee and juice soleda and yamilet. House keeping changed my sheets fast when i asked cynthia the houseperson manager how many times can i clean my room in a week she replied '' Everyday, youre my guest here ill take care of you''. wonderful service great food vacation was a blast.

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear 760britbrat, Thank you for taking the time to write a review. We love to hear that your vacation was superb and that we provided you with an excellent service. We also want to thank you for complimenting our front desk, breakfast and housekeeping staff. It is great to know that we exceeded your expectations which made your vacation a blast. We hope to see you again soon. Best regards,

"We are back after the renovation"

5
Eliza J, S Paulo 14/09/2015

Last time we stayed at this hotel was during the renovation, and now it was even better, the lobby was finished, and the breakfast area is really nice and confort. I still love the location and the price is perfect(I wasn´t so happy to pay for every package I received..)

bestwesternHallndale, Administrative Assistant at BEST WESTERN PLUS Hollywood/Aventura, responded to this review
Dear Eliza J, Thank you for taking the time to write a review. We are very pleased to hear that you loved the hotel even more after renovations. It is great that you loved the breakfast area and the location was just as convenient as always. We do apologize for the charge for packages but seeing as there is limited space we had to find a way to limit how many packages we are receiving, seeing as the room is used for both packages and luggage. Best regards,

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