Best Western Plus Paris Velizy

the room was really hot, even by switching AC on, no cooling air was flowing. Worst nights I ever had, as I couldn't open the window as the highway was just 30m next to it.

The best Western Velizy is a nice hotel but the noise from the adjacent highway causes you to wake up early in the morning due to the roar of traffic.

We stayed at this hotel, to escape the heatwave in Paris and I absolutely loved my three-night stay at this hotel. Although it's officially a four-star hotel, it honestly felt like a five-star experience from start to finish. I would happily stay here again and highly recommend it. Highlights of my stay: ⭐ Exceptional staff: Every member of the team was genuinely kind, welcoming, and incredibly helpful. Their warmth made my stay even more enjoyable. 🚗 Excellent parking: The underground parking was very convenient, and having an elevator directly into the hotel made everything so easy. 🍝 Great dining nearby: There are several restaurants within walking distance. My favourite was PASTAIA, an excellent Italian restaurant. 🛏️ Incredibly comfortable bed: I honestly felt like I was sleeping on a cloud. I had some of the best sleep I've had in a hotel. 🤫 Perfectly quiet rooms: Even though the hotel is next to the highway, my room was completely silent. I was amazed by how peaceful it was. 🐶 Dog-friendly: One of the biggest reasons I loved staying here was that I could bring my little dog with me. That made the trip even more special. 💪 Lovely gym: I spent a little time in the fitness room, and it was excellent. It has a high ceiling, modern equipment, and when I was there I had it all to myself. 🥐 Delicious breakfast: The breakfast was excellent, and I really appreciated that they offered soy milk. 🌱 Vegan-friendly restaurant: The hotel restaurant served two vegan dishes, which I was very happy to see. Overall, I loved everything about this hotel. The combination of outstanding service, comfort, thoughtful amenities, and a genuinely welcoming atmosphere made it one of the best hotel stays I've had. It truly felt like a five-star experience, and I look forward to staying here again. 💵 Value : An excellent price for a hotel of this quality. We checked other hotels (not as nice but more expensive!) in Paris and the area so I feel we got a great deal.

Ac was not working. No fans either. While loaning bicycles is great. The ones available need maintenance Breakfast was good

First night was kind of a nightmare, air conditioning was not working and it was hot like in the oven. They told me they made some mistake during reconstruction, so it was hot air coming in. When I hit the gym following morning it was really small and barely functioning, I started by fixing some gears first. Later that day in the evening I order a drink but stuff prioritized seating guest and I waited for 15 min. to get a drink, it was served with irritation.

Stayed here for two nights as part of a rugby trip. The hotel is situated near a tram stop which is very convenient for travelling into the city. The first room we checked into was nice, but there was a plumbing issue so we contacted reception and got moved to a different room very quickly. The room was clean and bed comfortable. Tea/coffee making facilities are good, however they use coffee creamer. We did ask for milk at reception and was given hot milk, not an issue but if you want cold milk may need to make it clearer.

My stay at this hotel for 3 nights was great. Super clean room and bathroom. Lovely mattress so comfy. Soft fluffy white towels Breakfast was ok continental .

First time at Best Western and I wasn't disappointed, staff very friendly and helpful, breakfast plenty of choice and although I only had one evening meal during my stay, this was excellent too. I was given a room on the second floor which was wonderful for someone like me who is terrified of lifts, so I was very grateful. My room was plenty big enough, and exceptionally clean. I will definitely stay again, thank you!

Great price - quality. Room very clean and very good service in the restaurant, Mr.Miguel is a very professional person.

I had a great stay at the hotel and was especially impressed by the restaurant. The food was excellent, and the burgers were easily some of the best I've had in a long time—fresh, flavorful, and perfectly cooked. I also want to give a special mention to the two staff members working the evening service at the restaurant. I didn't catch their names, but they were incredibly friendly, attentive, and made the whole experience even better. Overall, a wonderful stay and an even better dining experience. I highly recommend it!

I had a wonderful experience at the Best Western Plus Vélizy. The dinner at the hotel restaurant was excellent — delicious food, great atmosphere, and very well presented. A special mention goes to Miguel, who was incredibly friendly, attentive, and professional throughout the evening. His warm service made the dinner even more enjoyable. Highly recommended!

Comfortable and clean Very convenient for business Well located Albane was very friendly and warm She was very nice speaking Spanish with me

I stayed 4 nights on a business trip. Smaller room than before with coffee machine where laptop should sit. Bed was really hard so kept waking up in pain. Breakfast has changed with runny scrambled eggs and sausages not properly cooked on 1 day. I probably will not be staying there again as standards have gone down.

Hotel is located in a convenient area, complex commercial center nearby, easily accessible from the orly airport and Versailles town. The staff team are great polite and helpful, room is super clean and quite comfortable, well organized and equipped. Recommend 100%

I had a lovely stay. Room was nice and clean, breakfast had a good selection, water refill is great as the choice of not having the room done every day

We arrived in the dark and pouring rain. The hotel was really hard to spot in the dark with almost no external lighting on the side with the hotel entrance. Similarly the parking garage had no illuminated sign so we initially didn't spot it even though the place we had stopped the car initially was only a few metres away from the entrance! We don't have any eyesight issues. Once accessed the parking itself was well lit and secure, but cost 10€ per night. The room itself was fine - no issues. Surprisingly spacious for Paris, and had kettle / tea / coffee etc. in the room. I agree with the earlier reviewer about the bottle of water in the room though. It's not sealed and is supposedly refilled between guests but you really have no idea when this might have been. We didn't touch it. We stayed on a Saturday night and learned from the staff that because the hotel is basically empty over the weekends that the bar and restaurant are closed every weekend. This isn't made clear at time of booking. We couldn't even get a glass of wine, and given the awful weather and because we were tired after our journey we didn't feel like venturing out. Breakfast however was excellent - fantastic variety of fresh food hot and cold; lots of bread / croissants / cake etc. We were very relieved because we were concerned that given the hotel was practically empty that the breakfast wouldn't be up to much but this was not the case at all.

I have stayed multiple times in this hotel and their service and room quality has been consistent and excellent. Their breakfast is not great and sometimes the place is messy with big group of tourist. There is a recurring issue in the breakfast area when group tourists are accommodated. On such days, the breakfast area becomes extremely crowded and disorganized, making it challenging for other guests to enjoy their meal comfortably.

Since Covid I have the feeling service of cleaning as moved down. Especially negative I find the Water in the room. In the past there was a water bottle in the fridge. Now there is a re-fill water glass bottle, which seems for me very unhygienic. There is no seal to guaranty the cleanness of the water. In the worst case, who knows if this was filled by an other guest before, or by the cleaning made at the water tab. Even I am not really convinced that the cleaning of Bottle and water is more sustainable than a plastic bottle recycled correctly.

What an enjoyable week I had. The staff is wonderful. The manager, Roseline, sets the tone of professionalism balanced with such graciousness by everyone else. Saniaz Sebastien and Maxime made my visit memorable. As a solo traveler I so appreciate the kindness and courtesy extended to me. I felt 100% safe in Velizy and would return again. Thank you for a lovely time.

We stayed 4 nights at the BW Plus Velizy in order to attend the Olympic equestrian competition at Versailles. Overall, we had a very pleasant experience at the hotel. Our room was air conditioned and quiet and clean (it was a superior room with a King bed). What made the experience especially pleasant was the staff, who were without exception friendly, helpful, professional and courteous. We would give a special shout out to Oumolu, the night person on the front desk, who was especially helpful and friendly. Since we reserved the room far in advance (and paid in advance as well) so we could be assured of accommodation during the Olympics, we know that we paid considerably more than the usual rate, but all in all, we felt it was fair. I would simply say that we felt very comfortable at this hotel.

Had a fantastic stay at this property. The staff are extremely helpful and friendly and it is a great location to get to Versailles and easy to travel into central Paris from. The parking is also helpful to have - and the breakfast has a great selection.

Clean and well organized rooms. Useful and perfect Amenities. Delicios Meals and Fresh Ingredients. Friendly staff and Front desk patience and willingness, Ms. Saniaz, who was assisting at any time were remarkable. She was Helpful in some Points that we were not able to manage our Vacation but she helped us ! Thank you for making our stay smooth and enjoyable!

I was traveling with my family in our own car to visit Versailles the same day of the Olympic inauguration. Connection to Versailles was straightforward (5 - 10 min by car) Helpful and polite staff. The rooms were nice and very clean (no carpet, thanks god!). The breakfast was quite standard. They didnt charge us for the parking. Overall a nice and clean hotel.

Very nice and clean hotel, the room was clean, comfortable and quiet. The location is very good. The staff was friendly and very helpfull. The breakfast was also good, I loved the fresh baked croissants! I would definetely book the same hotel again.

May be is the right time to replace the carpets in all floors. All the rest looks fine and i'd congrats the reception always gentle and availabe

My second time at the hotel. Nice and clean accomodations. The staff and receptionist Oumou were incredibly friendly. Highly recommendable hotel.

Everything was right as its should. We stayed over Weekend on two rooms. Quiet, good breakfast, nice cafe place, very clean and the stuff very polite and helpful. Also well positioned and close to the Velizy2 mall. we really enjoyed the stay

Excellent amenities. Very professional and courteous staff. Have stayed here a few times for business meetings and used the conference facilities. Great breakfast, rooms are modern and clean. Restaurants and bars are close by.

If you need a hotel in that area of Paris, I can recommend this one. It's 20 minutes away from Orly airport and easy to reach. The staff is very competent, friendly and helpful. The size of the room is good and the bathroom nice.

Hotel is super nice and quiet even though the traffic in the area is intense. Breakfast is amazing and the cleaning services impeccable.Towels were changed every day and bad was made daily by the cleaning personal. I was super impressed by the fact the nothng was missing from the room: slippers, bathrope,showergel, body lotion and even a small chocolate box.

it was very interesting to stay in there for a short period, but all was interesting. the hotel was clean, the food was great, and the service was of class. I will visit again when I have a chance and will refer to friends.

I had a very pleasant stay at Best Western Plus Paris Velizy. The service and the food was great. Good customer service from the receptionist and from the restaurant staff. Located close to the business area from Velizy.

We stayed one night at the hotel on our roadtrip in France and this was the best place to stay in Paris given we were driving and didn't mind being a bit further from city centre. In terms of the good, the following are the highlights: 1) The hotel offered us an upgrade to the business floor despite coming with a pet which other hotels don't usually do. The room was not too spacious which was expected being located in Paris but had all the amenities we needed. 2) The shower room was clean and I loved the option to play the radio in it which was a good feature. 3) Breakfast was great and had both a continental option and full English which we were free to select. 4) All areas were pet friendly and no one made a fuss over an occasional bark. 5) Parking was free in their underground car park and it was safe with convenient access to the lifts. The not so good: 1) The air conditioning was not powerful enough. We stayed on a not too particularly hot day which was around 23c but the A/C didn't sufficiently cool the room by bedtime which was disappointing. 2) The kettle wasn't working but we used the coffee machine which was an ok alternative. Overall, very good hotel with loads of amenities. Highly recommended if you're travelling with pets or for business.

I usually take this hotel for my business trips to Velizy. Here I feel really welcome in this hotel. Very friendly staff. As there are some restaurants close to it, there are also options for Dinner and Lunch. If you need to visit the Shopping Mall, you can borrow a Bicycle at the reception.

"Best Western Plus Paris Velizy", is a fantastic hotel, clean, with wonderful employees who are in the best mood to offer a quality stay to the traveler. An impeccable, organized space, with wonderful rooms, closed parking and a fantastic breakfast with a wide variety of food it covers all needs, whether you are visiting for business reasons or for fun. Oumo, Zoe, the gentlemen of reception and catering, will truly be unforgettable, both their kindness and generosity made us feel at home with our friends. Thank you from the bottom of our heart, we hope to see you again soon! Regina & Thanos (Greece).

I stay here regularly. The hotel staff are excellent, friendly and efficient. My room was perfect, comfortable beds, quiet and I was glad to see the air con working properly this time. Food in the restaurant is good. At breakfast the scrambled egg is usually a little burnt, and sat in water, needs more creaminess, but the rest of the breakfast is excellent.

Awful food, AC didn't work. For drinking water need to go down & request for one bottle of water filled. Pathetic internet service. Use to drop connection several time. Stale fruits dish provided during lunch. Most of the staff do not understand English which make communication very difficult. Staff in breakfast area is unpolite.

Just first day meeting room was really warm but fixed 2nd day and restaurant was a bit crowd since a big tourist team was just arrive. If in the future could organize a separate time slot with the team leader will be better.

All staff members were really excellent. We would like to recognize Oumou that was exquisite. Breakfast was great with many good choices. The only problem was that the AC didnt work. We highly recommend

I would like to write about my experience. First of all, the hotel is very clean so was the room I had. The location is far away from the city centre. We stayed for 3 nights. We had to take a taxi to town which was 75 euros……. If you have your own car, then it is convenient. The breakfast was good and there is a variety. I would like to mention about a book I had by Guy De Maupassant in greek. It was on my bedside table. The day I left I never found it there… packed my things and of course it wasn't in my luggage. I never complained at the reception desk about it as I realised it missing the day I left. Also, another lady from our group faced a similar problem. She had a thermos flask which was taken from her room. She complained at the receptionist and the next day it was given back to her… apparently the cleaning lady is responsible for this. I am sorry about this, but I feel the need to mention this….. I think the hotel has to look into this as this is very serious…

Stayed for a night in July on business. I was grateful of the early checkin, but the reason for the average rating was because the room was small and noisy with road noise. Positively the breakfast was good with some quality items . Overall, the hotel is a little remote and a little noisy, but it was comparatively good value.

We visited this hotel for our trip to Paris. The rooms were clean and spacious for the price. The location is very good.The stuff were polite except for the night shift who was a hysterical young man/17.06-18.06/ who disturb the wrong room few times. The only disadvantage were the blankets, which was appropriate for the middle of January-thick and warm....Anything else was good

Happy to discover this hotel. The booking went well as the personnel in the chat and emailing were very responsive. The hotel has its own safe and secured affordable parking, the room is big enough and quiet. Most of the staff/receptionists - the one who were there when I dropped off my car and the one who checked me out are excellent in their job as they know how to make people feel welcomed.

I had a good stay. I really appreciate the bed dimensions, the pillow, the silence and isolation. good bathroom style and shower (room 415). good option to offer free cover parking slot. had dinner too at the resto.

Bar area off the lobby has comfortable seating for relaxing with friends. Beds were comfortable. There's a heated towel rack in the bathroom that's great for drying a few small items of clothing. Secure underground parking available. It's about a 20 minute walk to a large mall. Many nice restaurants within easy walking distance.

As a Silver Member in the past you got a voucher for the beer, which disappeared. Why ? It's not about the price of a beer, it's about recognition of loyalty ! The seats in the Hotel bar needs renewed as they look very used over the years.

I checked-in on October 16th, around 11 PM Paris time The check-in was promptly done but once concluded I was immediately informed the breakfast was not included. I have kindly responded that this should be a mistake since I did see the reservation made by Thales which explicitly informed that the rate included breakfast. The hotel assistant became rude on his manners saying that this would be a problem to be resolved by the hotel manager. Brief comments: 1 - Thales is a regular Customer of Best Western and this is the hotel recommended when we set meetings in Velizy 2 - It is possible that there might have been an issue with the booking rate, but the hotel assistant should be there to try to resolve the problem, rather than making me feel that I was trying to get a free breakfast. Sincerely, the attitude was not correct and made feel uncomfortable. 3 - The room ner given was the 227. - It did not have the remote control for the TV! - It did not have the kettle to warm the water, only the base of the kettle was in the room In conclusion: - The person in the reception desk was very concerned with the breakfast cost, but the hotel failed to deliver a room with the amenities that should be included . 4 - When doing the check out in the morning of October 17th, the lady at the reception was a lot more attentive to my dissatisfaction with what happened and she kindly suggested to offer me the breakfast, which I have kindly rejected despite her care and attention. This resumes a bad experience and the careless attention of the gentleman who made the check-in. I am sure there are bad and wrong attitudes from Customers, but we shall not be treated alike and we all deserve the opportunity of a smile and the necessary attention when arguing about an issue. Hotels live upon the fine Customers and the positive feedback - good Customer Experience provided. Traveling for business affairs is stressful which turns people / Customers a bit more sensitive, but also deserving the best care and attention from the Hotel employees who supposedly trained to behave and react to the best manner possible. Wishing you the best, Kindly, Luís Ló

This is normal business hotel, don't have any high expectations. I have stayed here multiple times because of the proximity to office and restaurants The room is small, especially the bath area is very cramped. The room, I stayed was 241 which was in the fag end of the corridor probably a new extension and hence there were no corridor lights. Some strange sounds inside the concealed bathroom fittings I stayed here for 6 nights, the morning buffet was exactly the same all days, no change in menu at all, after couple of days you get really bored

It's best service ever , the workers were very kind , helpful and considerate we re very habe to have you as our Host It's really a nice place , I can't forget the cleaning ladies they did very good job

Keeping the same high quality since long time ago. Successful option not only for travelling to Vélizy but also to Paris for sure (public transport). I would love a better gym, but it's not a point enough to make me change my opinion.

Room too hot and electric switches didn't directly support need for a CPAP Machine. I had poor sleep every night because of the poor temperature and air circulation. I kept the heavy shades closed. Apple watch showed I had less than 4 hours of sleep each night. The problems with the electric outlets working and then not working was very frustrating and created unnecessary anxiety.

I'm usual to stay at BW plus Velizy and all was ok, as usual. Just one thing I'd like to ask: to keep charged soap dispensers, it's not possible that a guest as to ask to charge them (for me this was the second time). The rest was pretty good.

We spent 4 days in Paris and the hotel was ideally located to visit central Paris and Versailles. The local trams and trains were very frequent and there are several local bars. The hotel was clean and quiet. Secure Parking is available. Reception very helpful. Would definitely use the hotel again as a base for a Paris trip.

The hotel is new and clean. Breakfast is OK but a bit expensive. We found the staff good, and one helped us with photos for our transport cards. Wifi was sporadic. My negative review is because staying at this hotel will leave you at the mercy of the French suburban transport 'system'. We experienced: (a) Metro line 13 closed, which added considerably to journey times. (b) Roadworks leading to a bus stop being closed, without any announcement to passengers, so we were dumped in the middle of nowhere. (c) Bus schedule changed without warning, Google Maps not told. The driver of another bus said that our bus was "behind", when he meant 55 minutes behind. (d) Train line closed. (e) Train toilets closed. (f) Lifts at stations not working, limited escalators. (g) Staff shortages, with no employees at most stations. (h) No timetable boards at some stations, but plenty of rules and other useless information. Altogether, the journey times on Google Maps do not match reality in South-West Paris. None of this is the fault of Best Western, except that it chose a poor location for the hotel, but it should be enough to cause you to look elsewhere. Perhaps we were unlucky with our experience, but you are quite likely to be unlucky if you have to rely on a badly-run transport network. When Best Western sent several annoying ‘how did we do?' emails, in French, I decided to tell them – and to post my first-ever negative review of a hotel.

Straight forward hotel. Quite new. Clean and tidy. Helpful staff. We would go back. A good distance from central Paris but smart new trams go from near the hotel to a train station. One train takes you to the Eiffel Tower. Trains and trams run every few minutes.

I am currently in Paris (France) for a 2-weeks vacation. I stayed at the Best Western Plus Paris Velizy for 5-days and had to switch over to a new hotel during the second week of my vacation because the WiFi at Best Western Plus Paris Velizy was not working and spotty at best. The hotel is nice but this WiFi issue was a huge inconvenience since it made it difficult to reach family, friends, and colleagues at work. I am in a different hotel now and the experience is much better because the WiFi is working very well. It will be difficult for me to stay again in that hotel in the future unless I am assured that the WiFi issue has been resolved. Thanks!

I come to this hotel quite often for business. It's no frills and a little run down in areas. However it's a nice place to stay. I highly recommend the restaurant; it doesn't look like much but the food and the service are always excellent.

Everything fine, enjoyed the bottle of water on the room. Only the vault was without battery - so could not be used. Would be good to check them, is the 2nd room in 4 weeks in which this was the case.

Front desk attendant makes no effort to help guests, is rude, leaving one waiting for a response, not acknowledging the presence of a guest and ignoring when asked for simple requests. When asked about it, her response was that that is how she operates. Really worth for the hotel to invest in a client service course for their staff.

The hotel is a nice place to stay, with fine facilities and friendly staff. The breakfast buffet is fresh and offers many choices. Any questions where handled swiftly and satisfactory. The biggest downside was some noise, both coming from the busy streets outside as well as from inside the hotel. This was also present during the night, with a clearly audible ventilation noise as well as some water flows from outside of the room. This did result in a less comfortable sleeping environment.

excellent stay, no issue, rooms super clean, perfect reception, all informations available on time , quick reaction to all needs, good internet, all services were ontime and perfect, thanks to best western team

Located 1 hour (roughly) from city centre this property provides good value for money. Although rooms are quite tight, the bed is huge - would say a super kink size or even bigger, and very well cleaned. On weekdays the breakfast is better than several four star competitors though on weekends the quality severely plunged due to the increase of hotel's occupancy.

Good modern and clean hotel. Fairly spacious room, comfortable bed and bathroom. Some small shortcomings that should be improved: poorly functioning TV remote control, very difficult to select menus and channels. Only French channels available. Few international TV channels listed on the menu but not working. Lack of a refrigerator. Bottle of water announced by a special note on the table, but absent. It would have been very welcome. Good breakfast but not very assorted and with some shortcomings in the service such as the lack of tongs for bread and brioches probably due to anti-Covid measures. A toaster would have been welcome.

was asked for credit card deposit when i arived, denied to provide one so they scanned my id. before check-in there was nobody at the hotel, not even a guard, room had stains on the carpet at the entrance. the personnel was friendly except for 2 receptionists.

It was my first travel in Velizy after a long period. I was expecting from this Hotel the same experience I had in the past, but it did not happen. Room cleaning very bad, Bar and restaurant services very bad… I do not know what happened, but it was not like it this in the past

Not a bad hotel, good breakfasts. One very friendly lady at reception. BUT no room service on weekends (an issue during COVID). Also, full breakfast not served on weekends (though prices are reduced). The WIFI is awful, which is unforgiveable for a business traveler.

OK, I understand, things can happen and there is sometimes no way to avoid such accidents. During my stay I had to shower only with cold water, as there was no hot water for one day. However, than can happen. But in general, the rooms are so badly isolated, you can hear your room neighbors next to you, as they would sit in your own room. Same is valid for the people walking outside on the floor. This is really bad, especially when you want to sleep quietly or want to have confcalls...

Room was comfortable, though a bit hot. Wifi did not work which was very frustrating. Reception were very helpful. Chase very uncomfortable in the conference room. Nice touch with table football in reception.

Hotel was good until last two days.. business trip use the internet for mtgs and work.. had to spend several hours in McDonald's. I asked for a discount rate they just gave me the business card? Parking is strange

Hotel near business park, modern hotel with friendly and care taking personnel. Very good breakfast buffet with a nice cheese assortment, and Bread variations. A small cosmetic mirror would be a large improvement

Very nice and comfortable, good service and food. Would visit it again. 10min to Versailles by car and not so overcrowded location of Paris. Also within 45-60 min to center via Metro. But most important for us: parking! This hotel owns an underground garage*thumbs up*

Nice looking standard room. Personal was very friendly. Breakfast is really great The room was too warm and the AC was only working in heating mode. Decoration lights on the windows will not go off at night and will be uncomfortable, so you have to shut the curtains. The bed was just ok. The gym is ridiculous. Too small, too few devices, not even a decent sport matt. The only one treadmill is almost useless.

Great hotel. The room has very good accomodation. The restaurant in side was a good surprise, the food are very delightfull, very weel done with great flavour. The staff was pleasant and friendly. Thks

I have stayed in this hotel since it was first opened. I love the ammbiance and decor but I was in a room facing the main road I like to sleep with fresh air but the noisee from teh road is constant all through teh night and the room was too hot with teh windows closed. I should have mentioned this but I had a busy schedule and ws in Velizy for 3 days so only used the hotel for sleeping. Breakfast is great plenty of choice and fresh. I love the coffee machines suggest some expressor cups as well as the mugs. Shower in the room is great, free water, TV mmmm UK menu but no BBC news very limited channels compared to other hotels in the area. The hotel will now need to up its game with other hotels opening in the area that are offering better and new facilities.

Great stay in a calm hotel with nice people working there. I would recommend staying at Best Western without any problem. Awesome breakfast as well and I don't know what more I can tell but I need to reach 200 characters so here we are.

I travel frequently for business to the area for almost 2 years now, after trying almost every hotel in the area, BW is definitely my first choice. Very Clean, excellent breakfast, assistance and help is just amazing, can it get any better ? well yes: a fitness area free to access to keep fit whle travelling (for me this is a big deal). Will keep going back definitely it is becoming my home here.

I enjoyed staying again in this hotel: - large variety of breakfast items; above of what I typically encounter in the Paris area - large room - comfortable bed - nice bathroom - large TV - good connections via public transport (tram station nearby)

Fast working and friendly staff. Breakfast is good, nice assortment. Diner is good, but needs some improvement. t is not bad, but it lacks taste and refinement. They also used cold plates, so the food was not warm anymore, that is basics in my opinion. I expect more being in France. Beds are very good. Altough a busy location with many traffic it is quiet a night when windows closed. Room and bathroom are clean , but still there is a slight mold smell in the hallway and room. At my visit 6 months ago it was much worse and the carpet in my room, close to the bathroom, was really molded and smells bad. Tip: clean/replace carpets and upgrade the kitchen. Top: the nice and very proffesional staff

For wheelchair good rooms .. everything what you need are available , good toilet and shower . The checkin was quickly and friendly staff . Only the breakfast was simple and for this price to expensive ( 16 euro ) .

Very good Hotel and location. Rooms are clean and all amenities available. Breakfast is okay and restaurant menu is acceptable although lack of variety. Didn't like lift as smelly or not cleaned daily :(

Room was extremely comfortable and the bed made me hard to get up every morning! Highlight of my stay was Sabine, front office staff who was extremely hospitable and made me feel very welcome. I do however feel that breakfast options can be further improved.

Best Western Plus Paris Velizy is my favorite place to stay when I travel to Velizy. The room is always clean and comfortable. The breakfast is very good with many choices. The restaurant is also good for dinner. When I don't want to eat alone, the room service is a great option. My only recommendation would be a few more options available on the room service menu, especially for hot meals. Finally, this location provides me with a nice morning walk to the office.

The staff is friendly and gentle. Perfect rooms where you can relax in the evening and have a good sleep. The location is very good for a business stay in Velizy. Nice bar. In the TV not all programs were working, only some French ones.

In my bathroom the drain in the sink was not working. I reported the problem to the counter, was told that someone would check and repair but nothing happened. Not sure if you ever tried to use a sink with non-working drain - not good, sorry to say.

The hotel is one of the best locations , close to both Paris and Versailles. Overall quality is very good, even though the breakfast has to be improved and the restaurant is not top. Excellent service and good meeting rooms. I recommend !

My 1st choice for my stays in Vélizy. Very confortable rooms with a good entertainment System. Fine meals (breakfast), with an offer quite reasonable (better than other nearby options). Sometimes crowded limiting the usage of lifts.

The rooms are entirely too warm. heat or a/c should be controllable in each room. Otherwise fine, staff was pleasant and breakfast was good. Rooms are clean but hot!.......location is fine for Velizy but its about an hour into Paris by tram/train (or more depending where you go).

The air condition of the room did not work and due to the staff it is not possible in this Hotel to Keep the air condtion working after they swichted their System to heating the rooms. It was a 27°C day and the room was really warm, escpecially in the night it warmed up and I could not sleep. When I opened the window it was so loud that I could not sleep either because the Hotel is right next to a four lane Highway. My night was not good at all and I woke up severall times because of the noise or the heat. Sorry but this was my first and last time in this Hotel.

I stayed here on a business trip and was very pleased. I've traveled to Velizy many times and this was easily the best accomodation. The room and the shower were clean and comfortable. Breakfast every day was very good with a nice variety. I'll be back!

Crowded breakfast (large groups of tourists), not enough staff, food running out and picked over, cups and cutlery running out. Room just ok. Carpet stained. 5 star pricing for a 3 star property and 2 star breakfast.

When arriving was greeted by a lovely receptionist who was from Australia but living in Paris. Very friendly and helpful. Room was good and overall experience was ok. The interaction that left a bitter taste was after checking in I returned to reception to ask for some information. As always I try to interact with the local language as much as possible to make the effort. When the conversation got more in-depth I was unable to continue in French and asked if the receptionist could speak English. I then received a tut and rolling of eyes! I was completely taken back by this and did not know how to respond and thus just left feeling judged and without the information I needed. I debated whether to just leave the interaction in the past however feel that this was completely unnecessary and needed to be raised on this forum. This behaviour should not be tolerated particularly for customer facing staff. I felt embarrassed and ridiculed. I would not stay here again as a consequence.

I am very satified with my stay in this hotel. I always go there when I travel by job. It is perfect. Quite, clean, huge rooms, modern, excelent staff, very complete breakfast, and so on Highky recomendable

3 night stay. Worst serivice ever to start with. We arrived on 23rd July when Paris summer was burning as hot as fire 47degrees.... Checked in without no air conditioning AT ALL. Room was unclened, no basic soap or shampoo provided... On being asked reception person asks us to come downstairs and grab the things needed. Unclened towels where not replaced and many more things...m We have received zero help from the reception staff. I would highly recommend NOT TO BOOK THIS HOTEL IF YOU ARE IN PARIS. VERY POOR SERVICE STAFF!!!! Thank you.

Receptionist wasn't welcoming when checking in, I called her for the wifi login and password: she sighed. Trash can in the bathroom wasn't emptied out. When having dinner in an empty restaurant we were asked to sit at a table for 2...when by the end of the evening a maximum of 6 people had dinner...plenty of tables were empty. Bedroom wasn't cleaned when I came back from a day's work (while I did hang the "please clean my room" card outside my door) At 18:30 the cleaner knocked on my door to ask if he could clean my room, which I refused. At 19:00 another staff member opened my door without checking whether I was in my room...she closed the door and then knocked to ask if I wanted some refreshments... When checking out I wasn't asked if I was satisfied of my stay here...I wouldn't ask that question either if I was working there. Not recommending this hotel to any of my contacts or clients.

When I checked in, there was not a room for me and one needed to be found, even though I booked a month ahead of time. The ac didn't work, took 2 people to fix. i asked for a gan, there are none. The day I checked out, there was no hot water.

It is really a horrible experience that hotel did not switch on the air-conditioner at 30 degree. We keep on sweating after stepping inside the room. What we could do was to open the window so that we can breath smoothly. The room was just like a toaster.

I was surprised that Best Western Plus chain hotels, will have such reply. Last few days was cold so not having the central air condition ON! I thought weather can forecast weekly to monthly? Today was 30° outsude whole afternnon but felt like 32°. Tomorrow is going to be 31°.. Oh my...

- the fridge is old, has a huge condensor, is located inside a wardrobe and is really heated. I removed the wood shelf so that it can have air. I can not belive that this kind of fridge still exist in 2019, it is really dangerous. - the fire alarm is so low that you can bearly hear. I was once on the hallway and I heard it, but from rooms is unnoticeable - the rooms are really small - the entry in the hotel hallway smells terrible - noisy, it is near the street and you can hear the cars even with closed windows - internet has low speed Best Western, please solve your issues.

Stayed here for 5 days. Rooms very very clean as the entire venue. Excelen location if you have work south of Paris. Neighborhood excelent, some cool restaurants and bars across the street, tram station.

Here for a week so glad the rooms are good. Fridge and kettle very useful. For a modern hotel it has everything that I needed. Free WiFi. Pay for parking but some free slots on road opposite. Limited eating and drinking places nearby. Good breakfast but get it included if possible. Velizy shopping centre10 mins walk or 2 by car .

Arrived late last night n check in by Kelly was efficient. Having our breakfast now, away from the big tourist group. Selection were satisfactory n Mr Sebastian have been very efficient. ... Happy to share more in the next few days :)

We like this hotel, because is close to A86, close to Versailles and Paris, and to the Velizy2 mall.The rooms are ok, clean and functional. The only problem seems to be the limited capacity of dealing with big groups that seem to come every day, blocking the reception, the elevator and , most annoying, the restaurant. As a result you might need to take your breakfast in the lobby bar, not at all suited for the price charged for the breakfast...

Nice hotel, it is very clean and modern. Good airconditioning, friendly staff. I haven't had the breakfast included, so I can't comment on that. The macarons were very kind surprise as a welcome gift.

Stayed for one week business trip. Well located to business related companies. Comfortable room with spacious bed. Breakfast Buffet with a good range of choice Not that cheap but it's close to Paris There is a good burger bar and restaurant within walking distance. Shopping mall about 1 km

Clean, bright, spacious. Parking, wifi, breakfast. Friendly and accommodating staff.15 minutes drive from Versailles. Shopping and restaurants near by. We arrived early and had no issue checking in with in 15minutes. Would recommend.

Typical business hotel. Clean with on size room. Breakfast with only a few choices but edible. Unfortunately, during my stay i experienced power failure twice. Luckily the staff resolved it within 30mins. I guess it was because peak season - hotel was full house. Nonetheless i hope the management will do look into this issue as power failure could impact our stay in the hotel.

Avoid this hotel by all means. Its along the freeway. Its winter time and the rooms are without air-condition. Counter staff was rather unhelpful. Not willing to change our room or provide any replacement, claiming that there is nothing they can do? Well done! Room was stuffty and noisy. Its as good as sleeping by the road side.

The room was very clean, the breakfast was good, double windows for less noise, due to the fact that the hotel was next to a highway ( worked really well by the way ). I stayed for just one night and I had no complaints whatsoever, Just keep in mind though that the hotel's underground parking is 1.8 m tall if I remember correctly, and if you have a tall vehicle this could be a problem. I would definitely choose this hotel any time!

Rooms are very hot. As others have said during spring they don't switch aircon on. Only way to survive the night is to open a window. So you need a room on the north side. Rooms on the south overlook tr motorway and are very noisy if the window is open (triple glazed so fine if it's closed). I got a nice apology explaining the restrictions on starting the aircon, but this site shows you it I neither unseasonal or a supreme. They need to fix this. These are business hotels that also host tourist coach parties. Breakfast is busy. There are not enough staff to support the number of people moving through in rush hour. The staff are very good and work very hard. They helped me move rooms and find what I needed at breakfast. Would be good if there were more of them. Location is good for the nearby offices. No other reason to stay here though.

I am a frequent business traveler (1 trip / month) to Vélizy-Villacoublay. I usually say at the Mercure or Holiday Inn. Decided to try the Best Western on recommendation of others. Nice hotel. Nice rooms, BUT The week of April 23rd my room is too hot to sleep @ 28 c, 83 f at 23:00 after the windows have been open for 3 hours. The very nice woman at reception said management will not turn on the Air Conditioning in April. I am not amused and it's unlikely I'll stay here again. Friends here this week at Holiday Inn are reporting comfortable rooms. What do you want from a hotel?

The hotel is good as rooms and amenities are nice. But the service is really slow as they did not have staffs to manage a full hotel. The hotel is far from city center and it is in a business location.

As usual the staff were friendly and helpful, plus the room and restaurant were (as always) clean and high quality. Internet connection is good, as is proximity to the Velizy2 shopping mall and family style restaurants. Most of all I appreciate the extra touches such as the ‘petits four', fruit and bar soap placed in the deemed "Business" rooms. (All rooms are I believe actually the same; the extras relate to the tariff paid?) As a regular guest (twice this year so far – with at least two more visits planned in 2018) I appreciate the whole package and look forward to each stay.

Good quality hotel inexcellent location for Business in the Velizy area. I arrived late at night and the hotel staff where extremely polite and helpful. Rooms are clean with excellent shower facilty. Breakfast was good with wide range of choices

I have to travel to Velizy for business on a regular occasion and I believe this to be the best hotel in the area. The rooms are modern and clean, and the facilities are good. I've used the gym, which is roomy and usually empty, and eaten at the bar and restaurant and had nice food on all occasions. The service on reception and in the eateries is of a very high standard, befitting a more expensive hotel. My only gripe is the price when you book late, but I guess that's to be expected in a busy commercial area. If you book early then it looks like a bargain. There's nothing around of interest aside from the businesses, so I'd only recommend this for visitors on business, a stopover to other parts of France, or an overnight after visiting Versailles.

Paid 200 Euro per night , location is very good if y are working in Velizy. Services has been very bad : -Internet wifi not stable in my room 401. - check out early 5:30 am leaving for the airport express breakfast not arranged at the scheduled time we left just with a coffee at the last minute . - no remote control for the TV in the room Service is to me one of the most important requirement when I travel , specially paying a certain fee.

If you have meetings in Velizy. It is the place to stay. Room are ok size, clean and functional. Breakfast is great. Meeting rooms are available on the 1st floor. Room service available and actually pretty good !

I had to stay here because the other area hotels were booked. The upside is they have beds, the rooms are clean. The downside is they are vastly overpriced. The laundry rates are outrageous. I had a few things (no trousers, suits or shirts) and went easily over 100 Euro; and there is no nearby alternative. The morning breakfast is a zoo. The food is stale. The room service menu is constant which would be ok if it was even a little varied. To cap it off some of the staff are rude. Don't bother if there is any alternative!

We stayed in the hotel from 26-28 May 2017 (2 nights). We arrived at Friday night, during the day we visited Paris. We selected this hotel since it is close to Versailles, which we visited Saturday. The welcome was pleasant. Our room was on the fourth floor. The room was modern and clean with coffee/tea. We missed bottle water in our room, though; drinking tap water is very common in France. The breakfast at our first day was very short, since we were going to visit Versailles. It was very busy in the breakfast room and we were luckily to find a table. All other guests were tourists from Asia. Nice buffet with all drinks and food you would expect in this type of hotel. After our breakfast we went to Versailles. It is only a 20 minutes' drive. After visiting Versailles and eating something in the neighborhood, we went back to the hotel. Not a lot do or see in the close area of the hotel. The hotel has a restaurant, but we did not try that. We made little walk, but besides companies and offices, there is nothing special to see. We ate a nice pancake and some ice cream in “La Phare St Louis”. Since we did not had the time to enjoy our breakfast the first day, we wanted to relax and enjoy it the second day…. Better said, this was the plan…. The room of the breakfast was this time not packed with Asian tourists, but now the room was fully with tourists from India/Pakistan (I think). My partner and I were to only European tourists at the breakfast. Almost all tables were occupied, and the tables which were free, were a total mess… There were only 2 persons working, a young guy (with a lack of experience) and an older woman (with a lack of energy). We couldn't handle this, and went back to our room, waiting that these people will get on the bus and leave soon. A half our later, the breakfast room was almost empty, though the tables were still messy. At the same moment, another European couple entered the room, and based on the expression on their faces, we know they thought the same…. We asked the young waiter to clean a table. He was very kind and helpful, and we understood that such situation was very exceptional. I was surprised that no more hotel staff was helping. In my opinion, in this situation, even chambermaids can clean the breakfast room Not only the tables we dirty, but also the buffet… Food was mixed with other food, floor was filthy, no glasses were available, bacon/eggs… were cold, tourist were eating standing, and the top of this, I saw a guest drinking water from the bottle and not using a glass. He placed the bottle back in the buffet, while the bottle was still half full… From this on, I did not touch anything anymore of the buffet…. I am aware that the hotel management does not can expect that all guests have the same manners which are known as expected/normal. But sorry Hotel Management, in that case you need take some action and decide if this is type of hotel you are want going to be…

Have stayed here a few times on business trips. Hotel is nice. Rooms are good size. One difficult thing is to find the room service menu, as it is not printed but rather is on the TV's digital system. Service is excellent and food is generally nice. The buffet breakfast is varied and the restaurant food for dinner is also very good. All in all a good place to stay.

I typically go at this property for work as it is a close walk and there is a bit of beginning of activity around the hotel. Plus it's very close to the Velizy 2 shopping center. Rooms are roomy if only a little cramped for the work area. Would like more control over temperature or opening the window. Breakfast is nice but the hotel welcome too many tourists group which take over the dining room. Restaurant and bar are very nice and relaxed. Highly recommend.

Stayed here four nights on business in early April after a satisfactory trip a couple of years previous. Unfortunately a number of things made this a disappointing experience. - The room was far too hot, and the air-con wasn't on 'because it isn't warm enough yet'. However, there was a mini-heatwave and it was nearly 30C outside on the first day of my stay, and my room was south-facing. Hence the room was very uncomfortable for my entire stay. I see other reviewers have had a similar problem in previous years. - The room directly faced the motorway, the window opened a small crack, enough to let all the (large amount of) motorway noise in but not let much cooler air in. Also, despite leaving the window open in the daytime once the temperature outside fell somewhat, in an attempt to cool the room down, the maid somehow thought it helpful to close it every day while I was out at work. - The wifi was extremely slow on the first day I stayed, and unusably slow thereafter. Indeed it was so slow that various speed tests I tried refused to return any results! Not helpful for a hotel largely used by business travellers. Many people were complaining about this but nothing improved. - The only way to access the hotel late at night is via a bell and trying to catch someones attention, which can take quite some time. Couldn't there be a card reader? - There appears to be no way to access rooms other than via the (small number of) lifts. All the staircases are emergency alarmed. I much prefer to take the stairs than the lift - especially in a hotel with only 4 floors - so I found this rather irritating. On the positive side, the hotel is clean and tidy, and the staff are friendly and happy to converse in English, which is useful given the quality of my French! Also the restaurant isn't bad value for an evening meal. Overall though, I could barely sleep for all 4 days due to the heat of the room, and I couldn't do any work in my room for all 4 days because the wifi was unusably slow, and unfortunately they are the two things one needs to be able to do in a hotel on a business trip. As such, I'm sorry to have to say that I'm very unlikely to want to stay here again.

Very good hotel. Clean, comfortable, quite (if you are not on the side facing the highway). Very easy to join Paris or Versailles with public transportation. Breakfast could be better (milk without lactose missing), more than once clean cups for the coffee were missing and had to wait to get some. Advisable for business, maybe less for vacation/family (expensive)

to be improved : breakfast far too expensive ; was surprisingly not bookable on Web site. Highlight : perfection customer oriented traîned employees from des to cleaning officers ; you set a benchmark !

Stayed for the week on business. Room is comfortable and the lobby bar area is functional. Wifi very stable and fast. Breakfast was a little crowded towards the end of the week due to an influx of guests.

Hot water was not available on day 1 and Day 2. In such cold water we had to take bath in cold water. Other things were good. Staff was courteous. Breakfast area was clean. However there should be more vegetarian options.

The rooms are pleasant and clean, and they were properly sound proofed so I didn't hear the traffic on the street below, but the bed was harder then I would have liked for a good solid rest. Free WiFi works well. I stayed here because it was just a short walk from the office location where I was doing business. It's easily accessible by public transportation. The staff are friendly and helpful. The restaurant is very basic and the seats are hard metal so it's not a great place to relax and unwind.

Personal / Service / Room / Cleanness excellent. Breakfast buffet could offer more different pure cereals w i t h o u t added sugar. Bread need to be sliced from baguettes which a lot of people have touched already - Petit pain would be better. Metal chairs in the restaurant are uncomfortably cold - cushions would be great.

Perfect stay at this hotel. everything was prefect arranged! From the welcome until the goodbye, there was no negative point to mention. Only positive words! Perfect room and breakfast. In 30min you are in the centre of Paris with public transport.

Over the last 10 years i went to pretty much to all the restaurants and hotels around. The choice is not that wide so this new hotel was a chance to get a different experience. I reserved there a couple of time over the last 3 years. First time was one week after opening. It was a nightmare as nothing was ready, food at breakfast was not ready at 6h30 and i had to wait to get bread. Room is confortable but can be noisy. During the first night we had a false fire alarm and we ended up in the street. I heard that this happens from time to time because colleagues of mine had same experience in 2016. The second time was very recently. Room on 4th floor very cosy but small. No information inside the room about even how to call the front desk. I think they should do something about it. Television is hard to use. Will stop in the middle of the program. Will not start, will not stop.. really hard to use. Bathroom very clean and bed pretty good. Breakfast is still lagging behind Mercure or Novotel around. Cheap food, cheap juices. Cheap decoration. Avoid the Caesar salad at all cost as it is literally not eatable, they have no clue how to make one. At 18$ a piece they should read recipe over the internet. So overall it is not that bad but decoration lags really behind. Location is only for business around, stay away and do not consider this for a place when visiting Paris. The location is remote and no public transportation is convenient despite a tramway just across the street. Velizy is an horrible place and should only be considered when working around.

A good comfortable hotel if you're staying in Velizy on business. The location was great for me as it was less than 10 minutes walk to the office. All the staff I spoke with were friendly and courteous. The room was a good size and I found the bed very comfortable. The TV had a wide selection of channels and the wifi was pretty quick. The breakfast was fine, but on the first two mornings it was ridiculously busy with a couple of bus loads of tourists.

Very good business hotel, especially compared to alternatives nearby Quick check-in & out, good & efficient breakfast Underground parking with good space (a luxury in Paris) for only 10 Euro a night Good central location en near Tram stop, public transport hub and big shopping mall (10 minute walk)

It's difficult to have a solid opinion after a staying of only one night in Paris. In fact, close to Paris, Velizy being one of the "satellites" outside the ring road of the big city. The hotel is big, it has more than 100-150 rooms, but well maintained. It is an elegant hotel, the hall at entrance is nice decorated, also the restaurant behind front desk. The rooms are comfortable (not so spacious, but I had a single room; I don't know if all are the same). The breakfast was good - diverse menu, every product renewed on time. Bottom line, a pleasant experience. But the price is quite prohibitive, the hotel is more suitable for business trip, as in my case, than for leisure.

Budget business hotel that seems relatively new. Helps that the staff are friendly. Rooms are bit on the small side - about 3 steps from end of room to the toilet. Not near Velizy 2 (only mall around), but walking distance to restaurants.

The Hotel is clean and good enough for a business stay. Close to the bussines center with many companies' offices. The room is good, no noise, and the receptionists are very kind. I have been offered a welcome drink. NIce.

This hotel has been recommended to me. I'm very happy I was here. Nice rooms, very good stuff and breakfasts. One what has been missed here is knowledge of english by person in the bar, however for drinks it is not very important thing. I would like to recommend this hotel for every person want stay in Velizy - not only for business but also for standard trips.

I already sent a thank you email but, but it bears repeating. Thanks a million to Boris, Celine, and Celia who found my passport, which had fallen to the floor in the lobby bar, from my sport jacket. They were very quick to return it to me directly after dinner, with humility and humor. They said "it's normal" for such courtesy, but a personal disaster for me was averted by the quick action of your staff. Thanks again Boris & Celine, for thinking of me as a friend. Phil Borchard

I think this is a step up from the other offerings in the area. They followed through on every request. Held my luggage. Gave me early checkin. Gave me a new fidelity card. They even gave me great routing into Paris.

Finding the hotel and getting into the car park was the worst / Most difficult part of our stay , I was with a French colleague so it wasn't my lousy French that caused the problem . The hotel staff were very friendly and helpful , the room was clean and although quite basic everything you need was available . We ate in the restaurant the service was friendly and efficient , meals very reasonably priced . My only real negative was the price of the room €200 for a basic room seems an awful lot to me !, maybe this is the norm for this location or perhaps due to the European championships the prices have been inflated?. All in all a nice Hotel , Friendly Staff , good service , but not great value for money in my opinion .

A frequent visitor to this establishment, I am always pleased with the courtesy and professionalism of the staff, the cleanliness of the lobby and room (which as a wonderful rain shower and mattress) and the very nice breakfast. Taxis are readily available with a call from the front desk, and it is 15' walking to the local shopping plaza. Dinner in Paris (of course!) is about 60 euro taxi at 7:00PM one way. Very good for the business traveler.

Hello, Another business trip to velizy, another stay at the best western and i have some updates. I found some pieces of glass on the carpet which i pointed out to reception. They immediately upgraded me for free to a business room. The room is almost the same as the standard one, but you get free minibar, an espresso maschine and slippers. I was amazed by the friendliness of the complete team at reception during my visit. The guy checking me in, the russian girl at check out who speaks amazing french after 4 y in paris. This time around i also tried the gym and i liked it! The room is spacious, the tv is very big and the machines are good. Two things to improve: 1. Fix the rowing machines. I started at the back and ended up in front almost face to face with the tv. 2. Fix the water dispenser. It is very slow. I remain with my statement from a previous review that the breakfast is overpriced for its quality.

I use this hotel regularly because I am a slave to Best Western points, it is conveniently close to my office and I normally have no complaints. This visit has made me consider going elsewhere: > No offer of upgrade on check-in despite being a Platinum member > Bedside table covered in coke (or similar) with the TV remote buttons down in the middle of it > Air-conditioning wouldn't work, and after several colleagues complained too, we discovered that the outside aircon units were not turned on until June. Had 3 very bad nights' sleep as a consequence > I paid for a premium business room which is meant to include "free" minibar (3 soft drinks & 2 snacks only). It was only re-stocked on 2 nights, but not on the third. In general, the front of house staff that used to be very welcoming and friendly, were not as engaging as previous visits - maybe there is a change of management or something else that impacts their job satisfaction ... I am looking forward to the opening of the Holiday Inn Express to see that brings either an improvement in service here, or an alternative destination for me.

The trip was booked months earlier, we were a large group, however we were not told that there would be no restaurant or bar facilities on the Friday evening, this was disappointing. The hotel itself was very clean and the staff who greeted us on arrival were very polite, helpful and efficient. The room was lovely but a little warm and the AC didn't seem to work. We were also only given one towel in a double room. Breakfast was lovely with a large variety of items to chose from. Due to there being very few staff on duty there were some delays whilst waiting for items to be replenished. Dinner had been booked and ordered for the whole group in advance, yet there was only 2 members of staff to run the bar and serve the food. The salmon was served first , however the delay was so long before the chicken was served we were unable to eat together . The staff did a remarkable job under such difficult circumstances and remained very polite. When it came to desert despite the hotel asking us to order in advance several weeks earlier one of the desert options was not available. I feel the management had let the 2 members of staff down by not ensuring adequate staffing. I would visit again as the hotel was well situated and was clean and well decorated. However I feel that the management need to review their staffing levels and perhaps if they are short staffed for whatever reason may need to roll their sleeves up and assist.

This hotel was comfortable (especially the beds), and very clean. The rooms were very hot and unfortunately next to a main A road which was very noisy and used all night, therefore impossible to have Windows open. Air conditioning didn't appear to work. The food was good, but items were missing from breakfast which we had to wait for, even though we'd been asked to go at a specific time. Dinner was ordered months before we went, but some desserts were not available on the night. There is no dinner served on a Friday night and no bar open.

The room is not so big, but has everything in it. Breakfast is also ok. Free Wi-Fi with good internet speed. It is near to the tram station and at 10-15 minutes of walking is a big mall, where one can find everything he wants. Staff is ok and friendly. I will come again to this hotel.

I doubt that many tourists would venture out to the Velizy area of Paris, as it is a business district. But if you're coming here for business, this is a great choice. The staff are very welcoming, the rooms feel more spacious than the typical closet sized accommodations you find in Europe. The on-site restaurant has decent food for those nights you don't feel like venturing out (and there are surprisingly few choices in the area to begin with). I always stay here when I travel to the area for business to my company's headquarters which are right down the street and within walking distance.

The Best Western staff are very hospitable and welcoming - giving the place a warm felling form the moment you cross the threshhold The dining room was more than adequate for breakfast and dinner (cusomt made omelets were a nice surprise!). The rooms were modern, comfortable and well equipped. The only downside was that my room was warm despite the heat being turned off...so opening the window allowed me to get the temperature right, but the street noise made sleep difficult. (If I wasn't dealing with a 6 hour time zone change, I'm sure I could have more easily slept with the warm room or street noise from the window) I will dfinietly return to the Best Western Velizy for my next trip there.

Courteous staff and a decent place to stay at, Best Western Plus in Velizy was a good choice for my stay. I stayed there for 6 days and was impressed with the way the staff interacted and serviced through the duration. Will not mind my next stay at the Best Western Plus in Velizy

Staff were very friendly, attentive and welcoming. Check-In and Check-Out process was quick and efficient. The staff also offered to book my taxi in the morning and made me aware that it had arrived whilst i was in the restaurant at breakfast. Night's stay was comfortable with everything you need; comfortable bed, plugs by the bed and good wifi speed. Also had a good selection of free movies.

I really liked the staff, who were very helpful to me, and the hotel was very nice too. Located close to the trains, I'd take the train there and use Uber/cabs from there. I'd definitely stay at this hotel again!

If you must stay out of Paris central, the hotel is close to the industrial park and covers basic needs for the business traveler. Staff are helpful and food is not bad. Limited options but fills the bill.

Very nice hotel. Clean, with a very good service. A larger spread in Breackfast (Cheese/ saussages) might be great. I was not clear if the Waterloo in the frigo was for free. Late arival is no issue. Allways again

This is a very nice hotel within an easy walking distance to my company. The rooms were extremely clean and comfortable and the buffet breakfast included was also very good. The safety feature of needing a room card to use the elevators was a comfort as well. I will stay here each time I travel on business

The room was for a 2 days stay excellent. Additionally I got a Business upgrade for the room for free, so I had Pay-TV for free and mini bar also. Nothing more I could expect. A Little negative issue could be the breakfast room which was not always so comnfortable and well organized but all together ok because I was not here for a extensive Holiday stay. Thanks for all

Stayed for 2 nights and I was hoping to see improvements since my last visit 8 months ago...... Still the same "garden furniture" being used in the restaurant, why can they not improve things and soften the whole area? The food served for breakfast was so appetising that I skipped it on day 2 and waited until I got to the airport. The bar has the most uncomfortable chairs I have ever encountered, again why? I even had to open my own bottle of Coke as the waiter didn't seem to have a bottle opener? Did receive an upgrade and the rooms are comfortable. Location is good and it has plenty of parking. A couple of new restaurants have opened across he road which will help when you are hungry Best western, please listen and improve this hotel

The room was perfectly cleaned, as usual, and the attentions received from the team has been marvellous. One of the best choices in this area of Paris and I will repeat all the times I woill have to go to Velizy.

I have stayed in this Hotel several times. This time was the best. All staff was very friendly and professional. The room was very nice. I was upgraded to a superior room. The Video system was great and I enjoyed the complementary coffee in the room.

I had a good stay in this hotel. Clean room and good breakfast.Service was courtesy. I just remind to charge the points on my rewards card. I was in the same hotel another time without having my points charged.

Stayed on a one night business trip. Good friendly service with decent well equipped rooms. Breakfast was OK although even at 8:30am most items were depleted. Did not stay long enough to review leisure, dinner, etc,

Very friendly people at the reception and in the restaurant. Service in general is very good. Breakfast is good too. Several pillows with different softness - very useful. No steam iron available. Good for a stay if you have business in Velizy.

I was bold in this hotel due to business. The hotel is conveniently located in a big commercial area. The hotel feels a bit cold/ un personal. My bathroom smelled as if someone used it for smoking. Of course it did not make my experience any better that the fire alarm went off at 4 am for no reason.

For business you have no choice for fancy location. It is all about relaxation after and before work. This hotel has a very responsive staff making you feel welcome and its modern entourage makes sure your spare time can be comfortable.

I stayed for 10 days at Best Western Velizy for bussiness affairs in a bussiness room in the fourth floor. The room was very good, with a very nice bathroom and the bed was so big and confortable as well as all the appliances. The room was perfectly isolated from the noisy enviroment caused by the nearby highway. Staff is wonderful, receptionist are excellent professionals. Housekeepers did a very good job everyday and there was not even a waterdrop in the bathroom ever. The location is very close to one of the biggest bussiness areas, PSA, RENAULT; DASSAULT; THALES; BOUYGUES... On the other hand, the first day I noticed they had not cleaned the toilet brush. It was very disgusting stock with "leftovers" in my bathroom. Also, disposable cups for teeth brushing were so weak and broke easily when holding them. Again, one glass provided on the minibar was dirty, its base inside had a sticky substance on it. Two days they did not fill the minibar which was suposed to be filled everyday for free. It looks like housekeepers rushed everyday, they left their (master?) keycard in my room one day. Wifi signal was not very powerful although they were offering high speed wifi. Perhaps it is because they had to reset my settings and they gave me access in another access point. About the breakfast, which was included in the fair (220€/day), it was just a buffet breakfast. Nothing special on it. Waiters were so nice, but they were not very organised. I used to find olive oil empty, and somethings runned out easily. That can happen during rush hours, but when the breakfast had less people they did not rush to fill everything again. Also, when they cleaned tables they did it very quickly and there were always rests of food near the recipient with the mustard, honey, butter, marmalade... Therefore I consider that this hotel is very nice, generallyclean, and confortable. A quiet and calm place were to stay for bussiness trips, but they need to pay attention to those details if they want to be Best. Thank you so much.

Pros. Nice snacks and perks I room ( comp mini bar) Comfortable bed Fair work space Nice shower, no tub Free movies and nice tv interface Typical breakfast is nice Friendly staff Cons: Staff appears young and green Found periods in the evening where the desk, bar and back office were not staffed for 15 min or more (returned to room) Tv turns off for some a odd reason and needs resetting Lounge area has attractive but very uncomfortable seating Wireless network is flakey and slow drops often Unable to enter hotel after hours without desk staff present Would I stay again.... Yes, but not my first choice

Quite good for a business trip (why else would one want to go here?). Friendly staff, easy booking/checkin/checkout, helpful email reminders - do use their offer to organize transfers, the taxi company they use is pretty reliable. Rooms/bathrooms are OK, fairly spacious and reasonably equipped. All hotel is spotless, beds are good. Sound insulation is very good, with the windows closed you don't hear traffic at all (awfully nosiy if you do open the window). Wi-fi is very good. I was not impressed with the lunch in the restaurant though, you can do better by getting out of the hotel. There is nothing much outside apart from countless office blocks. There is a forest nearby though, good for walks/runs

Ended up choosing this hotel due to close proximity of the work offices, and was pleasantly surprised. The rooms are relatively small - however sufficient for a couple of nights and the beds are comfortable. There is also a small gym room - adequate for a quick 30 minute workout in the morning.

The hotel is great! We were surprised that it is well furnished with modern design! Clean and spacious toilet, with heater to dry the wet towels. Beds were soft and comfortable. Standard breakfast every morning but could do with more variety. Overall, it is clean and nice stay! Had a great two nights stay.

Business trip - great location within easy reach of meeting and airport. Staff very friendly and helpful which made the stay the more pleasant. Great hotel, nice rooms, great staff, would recommend and will stay there again.

Friends and I stayed here, ironically by accident, while visiting Paris. We were not disappointed. The rooms are large, well appointed and very comfortable. The staff were very helpful in both French and English, supporting us throughout our stay and visits to local attractions - principally Versailles. They helped us purchase tickets, print them off and took care of parking issues we had. Overall, it was an excellent stay and would go back again.

This is a clean, modern but somewhat basic hotel. It has a good breakfast with a good buffet. The dinner menu is rather basic and repetitive. The food was good but not more than that. The staff were very friendly and accommodating. The room was basic but clean. One gripe was that there was no clothes iron or opening table. When requested one was supplied however it was an extremely poor iron and not a steam iron. Business travellers need good irons and Savin 10 euros by not providing good irons is a false economy.

I spent one night for business because the hotel is closely located to my paris office and it was quite cheap with 119€ for a night excluding breakfast. What I liked? 1. Vibe of the room. Very cosy room. 2. Cleanliness of the hotel. 3. Friendliness of the staff 4. Belgium beer from the tap in the bar! 5. Good wifi What I didnt like? 1. Breakfast. For the price it is very mediocre, too full and i didnt find any plates so i had to ate my croissant out of a bowl. If you dont want tonspend this kind of money, go out because there are locations where you can get food. 2. View. I looked on a highway so i didnt open the window hence a lack of fresh air

This hotel was a shoo-in for this business trip as the client was a few minutes away on foot. The staff was as friendly and welcoming as you'd expect it from a Best Western, though the bar service seemed to show understaffing and some associated stress It's unfortunate when drinks arrive long after the food. Worse is the fitness room: no weights (can you believe it) and the TV set to reception of Fun radio, a station that will broadcast nothing but brainless chatter and unnerving electronic dance noise. No remote anywhere, nor a switch to cut the blasted thing. Never been out of a fitness room so fast, nor done so little there before I left. Big plus in this hotel is the tramway that provides a connection to the Paris Metro (and to the RER rapid transit from spring of 2016)

Could not get dinner as the hotel was to busy with a large group. I was told teh rsturant was full so i coudl eat in teh bar. The bar staff said they could not take food orders as the kitchen was to busy. Bit disappointing.

Already happened twice that I got upgraded to a Business Room that includes several free amenities. At check out though you find those then on your invoice. The person at check out then is not capable of speaking English and a clarification becomes impossible. Better not use anything that comes "for free" with the upgrade. After all this is, however, the better choice if you have to stay in Velizy for business.

I stayed here for two nights this week. It was a very busy work trip. The rooms are very cosy and have everything you need. The blankets on the bed are excessively hot and the room should probably have some spare lighter blankets. The restaurant is nice, good quality food but I believe the portions should be a bit bigger. The breakfast buffet doesn't have a lot of variety but it has everything you need for a good continental breakfast.

For my business purposes this is my favorite hotel in Paris area. Special congrats to all team members reception restaurant and room. People make the difference. The breakfast offers a lot of choices, restaurant is excellent and at reasonable price, rooms are silent and well equipped. I appreciate the free water and the little snacks offered. Reception team is always reactive and quick.

very friendly and helpful, very good restaurant (both dinner as breakfast), nice rooms, perfect for business people from the Vélizy area. easy connection with Tram to Chatillon where you have many metro stations

Velizy area has very few places and this would be an opportunity for a hotel in the area to excel as "the destination" for so many business men and women. The hotel building was newer than the rest in the neighborhood and lacked character. The room I had was on the top floor in the corner but architecturally missed the benefits of a view or natural lighting. The bathroom was clean and functional and I liked the fact that there was a shower instead of a bath-tub. lighting ventilation, plumbing, and towels were all nice and fully appreciated. Food in the restaurant was average and breakfasts really monotonous (and not so warm). At breakfast buffet, at every given of time, regardless of the number of people in the restaurant, at least one of the three stations for plates/cups/dishes was empty and you had to wait for plates to be brought in. Staff did not acknowledge guests presence and were not pro-actively looking to serve their needs. With cheese choices close by at Auchon, I believe the hotel can do a better job of providing variety to the plates. On a busy day (I think it was the first Tuesday of my stay) I had to relocate three times as picking the glass and going for orange juice resulted in my seat being taken. The entrance greeters should seat people and avoid overcrowding the restaurant. The restaurant itself has a patio feel to it which is not as warm a setting for lunch or dinner. I took the stairs to the room everyday and although it was wide and well-lit it could benefit from some deodorizer as the air in there was stuffy and smelly. Regular airing might help as well. The staff at the front desk were helpful and on occasion brought me up a pair of water bottles when the mini-fridge was not stocked. Check-in and check-out was smooth and didn't have to wait too long. the minibar was included which was nice but it was not restocked regularly. I really enjoyed the water bottle and the chocolates but had to ask for it to be restocked. Overall, I preferred other hotels in the area which means there is quite some room for improvement at your hotel.

I usually spend a couple of nights per month for business reasons, and this hotel is always a great experience. The quality of the food at the restaurant has also improved. I had an issue with the heating, and after calling Reception it was solved in less than 5 minutes.

I stayed here whilst on a course at the nearby Thales University. The staff were friendly and helpful and the hotel clean and airy. The room itself was very comfortable and I had a very good sleep. The advertised price however indicates that it is far from cheap!

Very nice hotel but too expensive for the location. It is far from Paris and far from Versailles. The service is very good and professional, rooms are not so big and if get the front rooms you can hear the highway, even if windows are silent. Good for business only.

It was nice place the rooms was clean and the stuff was very helpful the breakfast was delicious with nice view for the restaurant and the rooms good choice for having a wonderful holiday in paris i recommend the hotel as good place

The hotel itself is very modern and nice. The staff is friendly but didn't manage to reliably book a cab for me to be on time for my meeting. The breakfast was a shocker for me though, you had the choice between yoghurt, baguette or butter soaked croissants. And that for 16 € I think it was. Not impressive! The location is bad although that's not the hotels fault, but honestly there is NOTHING in the neighbourhood. A few restaurants with unfriendly people and bad food. So unless you have to stay in that area- don't. If you can't avoid it, I assume the Best Western is not the worst choice though...

As this was a large chain hotel I was sceptical as to what to expect. On arrival, the receptionist was very welcoming and promptly checked me in. I was room upgraded too which was a great start. The room was finished to very high standard and I was very pleased. This was only a business trip at the end of the day. The wifi was strong and did what I needed. The air conditioning worked well and the room was cool in very hot conditions outside. I used the restaurant next door but was not impressed as the food was average and the service poor. I would recommend this hotel and will use it again when next in this region.

Updated: Dropping it 2 stars for lots of little things. The ac doesn't get the room cold enough and i have to sleep on top of the bed or I wake up in puddle of sweat. The bathroom mirror has two vertical florescent lights on the sides and they are so bright that you can't easily look in the mirror unless your head is a few inches away. There seem to be quite a few broken items in here. The towel warmer does not work. There is a bunch of double sided tape residue on the bathroom wall where something must have been hanging. The sink plug is stuck in the down position and the maid keeps putting it back in every day so that my wife has to pry it back out with her fingernails. The maid also took my wet towel that was hanging up to dry, and folded it up so that it couldn't dry. Side comment about sound: our room faces the highway and has two double pane windows insulating the noise. It's quiet. If you open the inner window it does get a bit loud, and if you open the outer window it is very loud. Oh, and the breakfast is just okay. Make sure you get down before 8:30 though because they don't seem to restock food. I went down at 9 and the juice was all gone, the yogurts all gone, and hash browns gone. It's not worth the $16 if you don't get it included with the room. Original review: Good WiFi, the rooms look very nice and high tech like they are either new or recently renovated. There are speakers in the bathroom that connect to the TV. All the lights can be turned on by putting your room key on the entry way holder. All the lights can also be turned off from bed! Pretty cool. There are towel warmers (I think that's what they are)(edit: it's broken) and two shower heads (edit: they only work one at a time, although still nice to use). The staff was super friendly and helpful. I really like this place especially compared to the last Best Western that I unfortunately stayed at.

Very good hotel for business - clean, quiet, professional. Excellent location. Staff very welcoming, breakfast delicious, rooms and bed very comfortable - will always be my hotel of choice for my business visits.

The hotel is new and clean and well maintained. I have stayed a few times for business, though I do see a number of tourists. The hotel staff is friendly and have resolved any customer service issues I have.