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Best Western Thurrock Hotel, Thurrock

2.5/5  - basé sur 442 notations.
Ship Lane, RM19 1YN, Thurrock, Great Britain - See map
Best Western Thurrock Hotel - Best Western Thurrock Hotel Grounds The Best Western Thurrock Hotel is ideally located in the center of Thurrock. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

You can look forward to a warm welcome at the modern 3-star Best Western Thurrock Hotel in Essex. Lying just off the M25, it’s close to the towns of Thurrock, Grays, Purfleet, Tilbury and Dartford. It’s also handy for exploring the North Kent coast and dazzling attractions of London, as well as shopping till you drop at Lakeside and Bluewater. Our 66 comfortable en suite bedrooms, including family rooms, come with complimentary toiletries, hospitality tray, flat-screen TV and free WiFi. Our a la carte restaurant, bar and lounge serve up tasty food and drink, while the patio and courtyard garden is a lovely spot for private events or evening drinks in the summer. We also offer room service if you fancy a snack in bed. For a memorable Essex night out, you can’t beat our popular murder mystery dinners or soirees with ‘Del Boy’ and the gang at the Only Fools and 3 Courses dinner. Our entertainment events are perfect for hen parties, office gatherings and birthday bashes.

Best Western

Thurrock Hotel

LABEL_ITINERAIRE

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Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
based on 443 guest reviews
NOTE ISSUED
Excellent
67
Very Good
74
Average
94
Poor
86
Terrible
122
REFER TO NOTICE
Business Business
127
Couples Couples
95
Family Family
90
Friends getaway Friends getaway
87
Solo travel Solo travel
14
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Business Trip"

5
07/11/2018

Just wanted to say another great stay, thank you Molly for the upgrade. I just love the place nice caring and friendly staff, easy to get to and parking is free, ideal for my business trip. I always call them first and they always manage to find me room make my stay enjoyable. The rooms are very nice and clean the new beds are so comfortable and large Samsung LCD screens. Also the breakfast food is quality and cooked prefect to my liking thank you Wendy.

ThurrockGM, Manager at Best Western Thurrock Hotel, responded to this review
Thank you for taking the time to leave us a review , we have spent a lot of time to ensure all the improvements we have made to the hotel has a positive impact on the guest stay with us , I am very happy that you like the new beds and the breakfast buffet, we look forward to welcoming you back again soon .

"Awful."

1
03/11/2018

We arrived at 4:40 approx. Our room was meant to be ready at 2. We arrived and waited 2 and a half hours for our room, then we finally got into the room and it was covered in flys!!!! The cleaner opened the window twice and let loads more in. And we still got charged full price!

ThurrockGM, Manager at Best Western Thurrock Hotel, responded to this review
Thank you for taking the time to leave us some feedback ,we apologise for the inconvenience caused , we hope that you was satisfied with the room move to the executive room along with the complementary drinks.

"Christmas shopping"

5
22/10/2018

We are visiting from Norfolk for some serious ore Christmas shopping and decided to stay overnight. The thurrock hotel is definitely worth a stay. The rooms are very clean, quiet and well equipped . The restaurant run by David and his team was a bonus. Always staying here

ThurrockGM, Manager at Best Western Thurrock Hotel, responded to this review
Thank you for taking the time to leave us a lovely review , we hope you enjoyed your Christmas shopping and hope to welcome you back again soon.

"Visiting Essex "

5
22/10/2018

The restaurant run by David was excellent . An unexpected pleasure of lovely fresh food and very pleasant staff. The executive rooms are big with lovely spacious bathrooms. Easy parking and surprisingly quiet location to be so close to the motorway Thoroughly recommended

ThurrockGM, Manager at Best Western Thurrock Hotel, responded to this review
Thank you for taking the tiem to leave us a review , we have recenetly updated our bedrooms along with our restaurant menu , we hope you will come and stay again soon .

"Cheap and simple "

3
22/10/2018

Stayed here as was attending a party in the garden suite. The main issue was spending 10 minutes trying to find someone so we could check in. The even seemed to go without a hitch. The bar staff were quick, however appeared a little inexperienced as to what drinks should be served with lime (corona) but I'll forgive that! The room was clean and tidy and a reasonable size. The water pressure seemed to come and go and took a long time until it run hot. The next morning I was woken by housekeeping knocking on doors shouting “housekeeping” at 8.30am and then kept awake by an abundance of slamming doors. No do not disturb signs available to hang on door. The kettle was faulty. After 10 minutes I realised the kettle was still boiling, creating a lot of steam and when I went to used it, I burnt my hand on the handle. But the room was quite cheap and good value for money

ThurrockGM, Manager at Best Western Thurrock Hotel, responded to this review
Thank you for the review , we will look into the problems you had to ensure they don't happen again ,we have just finished updating our bedrooms so are very pleased that you found us good value for money .

"10th wedding anniversary "

5
20/10/2018

We have just celebrated our 10th wedding anniversary at the Thurrock hotel. We hired their Garden suite and had around 100 guests. I must say that the staff were very helpful, friendly and accommodating they helped make our party run smoothly and enjoyable. Their were a few ‘niggles' before hand but when mentioned the staff were supportive and dealt with them immediately. I would definitely recommend the Thurrock Hotel to anyone planning an event. The bedroom we had was lovely, clean and well kept.

ThurrockGM, Manager at Best Western Thurrock Hotel, responded to this review
We are very happy that you celebrated your 10th Wedding anniversary with us , it was a pleasure to have you at the hotel.My team said that your family and friends were a delight to serve and had a great time, we hope to welcome you back again soon .

"Highly recommend "

5
20/10/2018

Always welcomed at Thurrock hotel. I stay here most weeks for work and always get good service. A massive thankyou to Wendy for making me a butty and a brew after I missed breakfast! Much appreciated :)

ThurrockGM, Manager at Best Western Thurrock Hotel, responded to this review
Thank you for taking the time to leave us a review , I will ensure to pass on your kind comments to Wendy and look forward to welcoming you back again soon .