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Best Western Hotel London Highbury, Londres

4.0/5  - basé sur 551 notations.
372-374 Seven Sisters Road, N4 2PG, Londres, Great Britain - See map
Best Western London Highbury - london highbury grounds and hotel The Best Western London Highbury is ideally located in the center of Londres. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Treat yourself to a comfy stay in the capital at The Best Western London Highbury, as this incredibly convenient hotel places in the heart of London. You’ll be offered the warmest of welcomes and ultimate access to the city, thanks to the great transport links nearby. Finsbury Park and Manor House Underground tube stations are just 500 meters from the hotel, giving you a fast connection to Central London, Kings Cross Station and St. Pancras International. Central London is bursting with famous tourist attractions, entertainment hotspots, music venues, and diverse cultural districts. You’ll also find some of the capital's most prominent business areas and sporting venues, such as Tottenham Football Stadium nearby, so there will never be a dull moment. Stop off at Kings Cross for a visit to the Harry Potter Shop, and a quick photo on platform 9 ¾ - before you head to Hogwarts of course. The two tube stations also offer direct routes to Trafalgar Square and Camden, and the famous canalside Camden Market. A public bus service is also available just outside the hotel, so you can come, go and come back again as you please. The Best Western London Highbury enjoys the luxury of a charming location, overlooking the wonderful Finsbury Park, one of the first great London parks landscaped in the Victorian era. Each en suite bedroom – whether it be a single, double, twin, triple or quadruple - is tastefully decorated with shades of cream and inviting splashes of red. Satellite television and tea and coffee making facilities are also included to complete your comfortable stay, so book today and enjoy having the whole of London at your fingertips.

Best Western

Hotel London Highbury

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Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
based on 551 guest reviews
NOTE ISSUED
Excellent
119
Very Good
256
Average
128
Poor
28
Terrible
20
REFER TO NOTICE
Business Business
119
Couples Couples
128
Family Family
172
Friends getaway Friends getaway
51
Solo travel Solo travel
39
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great stay!"

5
05/11/2018

Stayed at the property for roughly 6 nights. Loved everything. Right from it's location (It's situated between Finsbury Park & Manor House Stations), to the hospitable staff, to the rooms (small, yet worth it). We were fortunate enough to occupy a room facing Finsbury Park, which made for a beautiful view. Alex at the reception was of great help, and extremely kind. Definitely one of my top options during my next visit to London.

"All you need "

4
14/10/2018

Stayed in triple room, beds comfy, great shower even though bathroom is quite small. Polite staff, very nice area as hotel is opposite a park, 2 tube stations in close proximity so easy to get around. Overall a great stay

"Great staff"

4
28/09/2018

Rooms are small but they have everything you need. I had an issue with my room and the guy on nights sorted it and upgraded my room. Breakfast was fine. Good price. Short 10minute walk to the tube station. Would visit again.

"A pleasant, friendly, relaxing hotel opposite Finsbury Park"

4
16/09/2018

This was my 2nd visit to this hotel and it was equally as good as my first visit last year. Very clean, friendly staff, great breakfast and easily located...stone's throw from a bus-stop and only 5 minutes on foot to Finsbury Park subway station. Plenty of greenery opposite the hotel in the form of Finsbury Park. The reception area has a small and comfortable bar area for a drink and a chat if required. The whole hotel is well-tended and it has an elevator. Only problem for some could be the front rooms overlooking the busy Seven Sisters Road...it can be quite noisy late into the night, if you prefer to sleep with the windows open. All in all a very recommendable, good value hotel

"One night only! "

3
07/09/2018

I stayed here for 2 nights with my partner and grandmother in another room. Our room was clean, small, quiet from traffic however the rooms are definitely not sound proof! Bathroom clean but extractor very noisy. Sheets heavily stained, need updating. My grandmother's single room was like Harry potters cupboard, so bless her having to spend a long time in there, was very depressing. And incredibly noisy from the street. Breakfast was pretty much inedible, the little cakes and breads weren't fresh. And all the hot food had turned to rubber due to being sat on the heat for hours. We stayed two nights because of a wedding, and wouldn't recommend if you're spending any time at the hotel. Rather depressing.

"Great"

4
04/09/2018

Room was very clean and comfortable. The staff were very friendly and helpful. Very convenient for the tube. Breakfast was excellent. I would stay here again, but would ask for a quiet room as traffic outside is busy.

"Great hotel for a short break "

4
04/09/2018

I booked this hotel as it was near to my daughters university accommodation. It advertises that there is parking and as we were bringing a van full of her and my sons stuff it seemed like a good place to stay. The hotel was fine basic but clean and comfortable the staff were very helpful and the parking a real bonus for us ! You don't really want to be parking a van full of stuff anywhere in London. The location is actually very convenient from a tube perspective too! I would stay here again when . I come to visit her!

"Terrible bed"

1
03/09/2018

The bed was so uncomfortable that I left at 4 30 am in the morning. The room was tiny.There was some noise but you expect that in a London hotel.I can't tell you anything about the breakfast because I left in the night.

"ok for 1 night"

3
26/08/2018

the rooms are small and breakfast can be acceptable. the hotel is very close to the metro , 5 min by walking. there is shoppinh area near the hotel. not a good choice if you wanted to visit city center.

"Clean comfortable rooms reasonably priced"

5
21/08/2018

We spent the day around London and were happy to have a clean comfortable room to return to. The extra cot we ordered made the room feel small. Also the ensuite shower felt bit cramped but was clean and everything worked. The rear facing room was quiet even with the window open. Seven Sisters Road is very busy and noisy so try and avoid a park facing room even if this gives nice views of the park.

"Overnight stay "

5
29/07/2018

Quick easy check in. Very clean rooms. Windows that open which is a nice change. Two fans in the room which were needed and used. Breakfast was booked last minute the night before with no issues. Plenty of choice to eat and nothing to much trouble for the staff. Needed a later check out time which was given with no fuss. Short walk to shops, cafes and pubs and also to the tube. Would definitely stay again.

"Perfect for an Arsenal Game"

4
25/07/2018

Nothing special as a hotel, but it fit the bill perfectly for our Arsenal experience. Held our delivered tickets for us and provided excellent recommendations and directions for pubs and food. On our way out the concierge was extremely helpful in navigating the bus system to get to Stansted

"Clean, reasonably priced..."

3
13/07/2018

We needed a hotel near the Victoria line for an event. Lots to choose from but felt it would be safer to use a well known chain. The hotel itself was a good 5 minute walk from the underground and it felt a little scary in the early hours - but then again, so would lots of places! Lots of shops, cafes etc On a busy main road, opposite Finsbury Park itself, the hotel was clean and the beds very comfy. Small but functional bathroom. It was HOT but 2 fans were provided - there is no air con which wouldn't normally be a problem - we're not used to a heatwave conditions here!! We didn't have breakfast so can't comment about that. Our only slight gripe was a not overly friendly welcome... very business-like ladies on reception. However, the night porter was very pleasant! Not sure we'd return in future. It was however just a bed for the night, and in those terms, it was fine.

"More of a B&B than Hotel but non the worse for that."

4
09/07/2018

Booked two rooms so my son and his friend could visit the Wireless Festival across the road in Finsbury Park, for which the hotel is well located and they have private parking at a very reasonable price. The hotel is clean, well kept and the staff are excellent. There is a bar at reception and a dining room for breakfast (which due to to time constraints we could not try) they do sandwiches but there is no restaurant and to be honest if you are of a certain age there is not a lot of decent restaurants around. That said the tube is only a 5 min walk away with Leicester Sq about 15 mins ride. Would I stay there again? Yes of course.

"Good hotel with excellent connections to central London - good value"

4
01/07/2018

The room was most satisfactory. It was a cosy single, as expected by the online description. However there was a small desk/dressing table, with a chair, very good internet and a large desk fan. The room was hot, but with the window open and the fan on it was a manageable temperature. The bed was quite comfortable and there were plenty of pillows and cushions. I didn't use the TV, but it was a good size. The bathroom was compact but very good, with excellent water pressure in the shower and lovely soap (Dove). For London and only 20 minutes from St Pancras this was a very good hotel for the price. I'd think about staying here again - as long as I didn't have the same problem with the wrong key/room number. The reception staff made a rather large mistake in giving me the key to a room which was ALREADY OCCUPIED! This meant that I walked in on a man getting changed. I promptly apologised and returned to the reception. I received a quick apology and was given a different number and key. To save money I didn't use the hotel for breakfast, but there were plenty of cafes, restaurants and shops nearby. It was an easy walk to Manor House Tube Station, and a good easy commute into central London.There was an excellent Indian restaurant nearby called Sunderban - very tasty! I was at the hotel for business and it was ideally located, the room had everything that I needed short of a mini-fridge - but to be honest I would not have expected that for the price - £61 for a night. Tastefully decorated. Some noise from the road, but then again it is London! Overall I would be happy to stay here again.

"Perfect Location!"

5
30/06/2018

We stayed here for 1 night on 29th June as we had tickets for Liam Gallagher gig at Finsbury Park. Perfect location for the gig, literally couldn't get any closer. Parking was available for £10 which is very reasonable. Room was fantastic for what we needed, we were put in 2 bedroom apartment at the back of hotel and as there was 4 of us it was perfect for what we needed. Only down side was lack of air con in the rooms. Hotel Bar was also open after the gig which was a bonus also. Would definitely stay again if we returned to London.

"Hot and Noisy!"

3
28/05/2018

Nice hotel overall but wouldnt advise staying in the summer months as the rooms dont have air conditioning (a fan was provided). Also the hotel is on a main road so the traffic noise is constant throughout the night, which is when I realised what the ear plugs were for! Great location opposite Finsbury Park but unfortunately the sleep quality was awful so wouldnt stay here again.

Peter N, General Manager at Best Western London Highbury, responded to this review
Dear Bird84 Thank you for your review. We do have rooms overlooking the rear of the hotel. Many of our regulars actually prefer the park facing for a magnificent view. Hope we can welcome you back in the future. Yours sincerely Peter Ng General Manager

"Good value for London"

4
27/05/2018

Clean modern rooms, good parking at a reasonable fee, nice staff, close to tube, good buffet breakfast. Finsbury Park isn't the nicest of areas but the hotel was good and was an excellent base for travelling into London on the tube.

Peter N, General Manager at Best Western London Highbury, responded to this review
Dear Michael W Thank you for your kind words. Hope to see you again Yours sincerely Peter Ng General Manager

"Highbury Finsbury Park NOISE HORRENDOUS - like staying in Benidorm!"

1
21/05/2018

I`m sad to report my horrendous night`s stay at the BW Highbury. Following my wedding celebrations returned late evening to the noise of drums and road noise which was awful and non-stop midnight to 6 a.m. It was like holidaying in Benidorm !!I did not sleep at all, despite using the earplugs provided by the hotel,- hotel needs to advise guests they could swap rooms if available in the night - book rear room if you stay - staff charming room fine

Peter N, General Manager at Best Western London Highbury, responded to this review
Dear benidorm2018 Thank you for your review. We are sorry to read of your disrupted nights' sleep but rest assured there were no reports of drums from anywhere within the hotel building or in Finsbury Park. We do have rooms overlooking the rear of the hotel, away from the main road. This request can be made when a during the reservation process or when checking in, which is subject to availability. We hope you will give us another opportunity to welcome you back in the future. Yours sincerely Peter Ng General Manager

"Saved a weekend"

4
20/05/2018

I was booked into one of the more austere hotels on Seven Sisters Road. The Best Western was close to where I needed to be and the room was comparatively luxurious. Awni, who was working on reception when I checked in, was an absolute delight and made me feel incredibly welcome. It was much appreciated after a long commute. The room had plug sockets next to the bed, which is a key component of a hotel room in the year 2018.

Peter N, General Manager at Best Western London Highbury, responded to this review
Dear jonnnnnnnnnny Thank you for your review. My team member was extremely delighted to know you appreciated his hard work. Please come and visit us soon. Thank you. Yours sincerely Peter Ng General Manager

"BW London Highbury"

4
03/04/2018

Cosy hotel with very friendly staff. Best thing about it is the service provided. Some rooms are a little small in space but all amenities were working. If facing the street, expect noises even though the windows are closed.

Peter N, General Manager at Best Western London Highbury, responded to this review
Dear Kenneth M Thank you for your review. We are happy to know you find us cosy and friendly. Please be informed we do have rooms overlooking the rear of the hotel. Looking forward to your next visit. Yours sincerely Peter Ng General Manager

"A night near friends"

3
03/04/2018

We slept at the rear which was quiet in a smallish room which was comfortable and quite well furnished. Although partly in two Victorian houses they had been processed by the bland team to look dull. Plenty for breakfast...all self service in a boring room... but WHY had the accountants been along to insist that scrambled eggs looked like you would expect during WW2 ...powdered.egg ....it can't save them much money. Our breakfast was included which made the room good value but we would not have been happy paying the advertised £10 each. The very pleasant lady on reception called a taxi for us....was it uber? No meter and £8 just to go to Green Lanes Stoke Newington...and that only included a grim looking driver.

"Functional "

4
27/03/2018

A competitively priced hotel with all room amenities you would need for a short stay. Even though I stayed at the back of the hotel which avoided the traffic noise, I was awoken several times quite early due to doors slamming and being opened / closed as people were going down early for breakfast - not much insulation in the rooms. But overall a decent hotel for the price and very clean.

"2 night stay"

4
24/02/2018

The first night I stayed on the first floor in a room facing the road and I didn't get any sleep as the traffic noise was horrendous.I spoke to reception the next morning and I was upgraded to a double room at the rear of the building. I got a great nights sleep. The staff are very friendly and helpful. The breakfast was excellent with plenty of choice and at £7 you couldn't get better and it is spotless

"A little gem!"

5
23/02/2018

We love this hotel, mainly because of the staff, all of whom without exception are excellent (friendly, welcoming and nothing is too much trouble.) Rooms are clean and beds comfy. The hotel is within walking distance of Finsbury Park and Manor Park Tube Stations, and there are lots of shops and restaurants nearby. Breakfast is tasty, buffet style continental options and full English. It is the lovely, caring and attentive staff and good all round customer service that sets this hotel apart.

"Small but clean rooms, very helpful staff. Overall a great stay!"

5
30/01/2018

I was looking for a hotel close to a party location and came across this hotel. I'm glad I did! The hotel is 15 minutes approx from Kings Cross station by tube (get off at Manor House, it's a 5 minute walk). The rooms are fairly compact, I had a triple room which is not big but it was quite a bit larger than my parents room, they had a double and it reminded me of a ships cabin room. However, this is London and at £60 per night, we can't complain. Shower room again compact but a nice powerful shower. Breakfast was not included but you can get it for £10 normally per person and there was an offer on while I was there for £7. I think it was well worth it for the selection on offer. If you are there by car they have a car park which had plenty of spaces at £10 per day. I'd like to make a special mention regarding the staff, they were all very helpful with any questions or requests. I would stay there again!

"2 night stay"

5
27/01/2018

We stayed here while going to snooker at alexandra palace. Nice clean hotel, good breakfast and the staff could not do enough for us. Would definitely recommend this hotel. Full English breakfast, wi fi and the beds are very comfortable

"Overnight stay"

4
21/01/2018

Fairly basic but very clean and has all you need for an overnight stay, e.g. attending an event at Alexandra Palace or on a business trip. Small bar with drinks and snacks. Wifi in room but a bit slow. Decent breakfast for £12. Car park but you have to pay £10.

"Perfect location with car parking"

4
09/01/2018

We chose this hotel as my husband and son went to watch Arsenal play a match at home. This turned out to be a half an hour walk away or a short tube ride. Myself and my daughter got the bus just outside the hotel which was a 20 min. ride to Camden. There are 2 different tube stations a short walk at Finsbury Park and Manor House. We needed a car park, which cost £10 a night and seemed secure at the back of the hotel. The hotel is in front of a park and quiet but just a short walk away from shops, and snack places. We found the staff to be very friendly and accommodating. Should we visit London again in a car we would definitely use this hotel.

"Suitable for 1 night stay"

3
04/01/2018

We stayed here as our family were going to a football match in the Emirates. About 10 minute walk from Finsbury Pk metro and less than 20 mins from Emirates. Rooms are small/ compact and clean. Our room looked out on Seven Sisters rd and was very noisy with traffic. Staff kindly accommadated my request to move to a quieter room at back of building. Rooms warm/clean with extra pillows provided. Lots of shops and cafes in the area

"New Years Eve"

5
01/01/2018

Great little hotel in a perfect location for visiting the centre of London. Opposite Finsbury Park and only 5 minutes walk to Finsbury Park tube or Manor Park tube depending on whether you turn left or right out of the hotel. The staff were incredibly friendly and welcoming and a real credit to the company. The room, although small, was immaculate and ery comfortable. Parking is off road at the back of the hotel and cost £10 for 24hrs, but we were allowed to leave the car there after checking out at no extra cost. Breakfast was typical buffet style with plenty of choice, the cooked breakfast tasted funny but there was plenty of other items to choose from. I would definitely recommend this hotel and would stay again.

"Christmas break"

4
13/12/2017

Excellent hotel for staying a couple of nights. Clean and staff helpful. The main rooms are quite small but ok for the weekend stay. The hotel has a bar and serves breakfast. It is easily walked form the tube stations.

"Overnight stay"

5
12/12/2017

Lovely hotel, very clean and quite. Had double room which i think maybe a bit tight for 2 people but fine for single. Bathroom is a bit cold but would recomend for transit hotel. Reception staff very pleasent and polite

"Not a first choice, just about adequate !"

3
11/12/2017

I suppose you get what you pay for. This was a last minute booking, wasnt particularly a lot of money for the location which was good for my requirements at the time and you do get what you pay for. Hotel was clean enough, car parking is available and chargeable, however staff were not very attentive or professional. This hotel is dated and requires modernisation. Breakfast was poor at best, food didn't look professionally cooked or served, the breakfast area resembles a cheap cafe. Wouldn't be my first choice if in the area gain.

"Nice and clean room"

5
29/11/2017

A pleasant experience to stay in this three star hotel. Its a 5mins walk to the nearest Piccadilly line (Finsbury park) and almost £10 taxi from Victoria Underground station. The staff allowed us check in early coz we told we came in from a 14hr flight and they are very courteous to let us in to our room even if its not check in time yet. We came back to the hotel almost midnight from sightseeing and we were greeted with a warm smile of the gentleman on the front desk. We didn't manage to try breakfast the next day because of an early flight to Edinburgh. The next day we saw the same ladies who checked us in from the previous day and they asked how's our trip. The ladies are so accommodating and the other lady i think is still on training but manage to do her job so well. Our stay was pleasant and we're planning to stay in this hotel again once we are back in London. Good job for all the staff in Highbury!

"pleasant stay"

4
17/11/2017

Comfortable three star. Excellent staff. Room of a good standard. Comfortable bed. Good shower room. Tea/coffee making facilities in the room. Breakfast fine and plenty of it. Great for a couple of nights. Car park behind the hotel a big plus point.

"Nice clean hotel"

4
13/11/2017

This is a nice clean hotel, but with the usual London issue of small rooms. The staff are friendly and helpful. The breakfast isn't anything to write home about, but there is a gud choice because it's buffet style.

"Excellent Night Staff."

4
09/11/2017

I arrived just before midnight and was met by a brilliantly warm welcome from the smartly dressed gentleman on reception. He swiftly checked me in and then allowed me access to the secure parking in the gated garage section of the car park, where I could be reassured my car and its contents would be perfectly safe. The room was small and the hotel basic. I have stayed there a number of times now over the years. It is, comfortable, clean and safe, but has no frills. For me, the outstanding feature this hotel has is its night staff - they couldn't be more helpful. With this in mind, I'm sure the staff during the day will be good too, but I have always arrived post midnight and only ever had an excellent experience.

"A nice surprise"

4
09/11/2017

This is a surprisingly comfortable, basic, hotel. There are no eating facilities, but Finsbury Park centre is 0.5 mike away, where there are lots of restaurant options. The room was quiet, and bed good. The shower room was small, but clean and an effective use of available space. On the negative side, the Wi-fi is slow.

"Fine for an overnight stay"

3
07/11/2017

Ask for room at back much quieter than front and main road. Room very warm and clean. Bed comfy and room bijou but adequate for one night. We didn't eat breakfast went elsewhere. Staff polite and pleasant.

"Overnight Stay"

4
07/11/2017

Having looked at recent reviews, I thought I would like to add my own experience. The hotel could not be more conveniently situated for getting to all parts of London as Finsbury Park station (buses and underground) is only a five minute walk away. The rooms were comfortable and clean and breakfast was fine at only £7.00 a head. Parking provided at the hotel for only £10.00 for 24 hours and we were able to leave the car there after we had booked out which was really handy. We will certainly stay there again. yp

"Ok hotel in North London "

3
10/10/2017

Stayed as a lone traveller. Car park ok lots of spaces. Check in ok. Room clean, fairly modern and not a bad size for London. Windows double glazed but not enough to block out travel noise from outside so nights sleep disrupted. hotel has no restaurant for food other than a room for buffet breakfast. Advertised bar is a few lounge chairs in reception.. Ok if you don't want any hotel amenities

"Really good location but bad night's sleep "

3
07/10/2017

So the hotel itself is nice for the price, the fact that the hotel has parking is a massive plus (but do bear in mind this is £10 extra per night). We checked in and the staff were friendly, the bar area isn't much to talk about it, really just looks like a waiting room and it is the reception. They told us we had been upgraded, however it was just to a family room meaning it had a single bed in the room as well, felt it was a bit of a stretch to call this an upgrade. The room was a fine size, had some tea and coffee making facilities and was clean with a nice shower. The room also had a tv which had quite a loud buzz accompanying it. The room was fairly quiet to say it was on a main road and the light from outside didn't seem to bother us either. However the main downside to this hotel was the bed! Didn't get a good night's sleep at all - it was quite small (my partners feet hung off the end), the springs were so hard that I could feel them digging in most of the night and the pillows were uncomfy too. The location was ideal for us, literally 5 minutes walk from the tube stop so into centre of London in 20 minutes but hope they change the beds soon otherwise I wouldn't be back.

"Convenient North London Hotel"

4
26/09/2017

Perfectly placed for the Tube. Opposite the large Finsbury park, with a number of pubs and eating places within walking distance. Very easy to get too by road, with a car park to the rear charged at £10 per 24 hrs. Rooms are clean and comfortable and breakfast is on offer at £10 for those who are too lazy to walk down the road to the great value Park View Cafe which I would recommend. everything you need is close by even a Lidl.

"Honeymoon from hell"

1
22/09/2017

We were upgraded to an apartment from a room which was the only good thing about our stay. The night receptionist who checked us in was rude as was the staff member doing breakfast. Also the breakfast was revolting and then we were told despite it was included in our room rate that we had to pay extra for it. Despite this having paid near on £300 for a 2 night stay we decided to stay because we were spending a few days in London as part of our honeymoon. Luckily (well unluckily due to family illness) we had to leave before our 2nd night stay due to a family emergency. There was no sympathy from staff and no refund offered - blamed booking.com for being unable to refund even partially and an empty offer of a "cheaper rate if we book with the hotel again" was made.

"Adequate, handy to tube"

3
14/09/2017

We stayed for two nights and were upgraded to a family room with two double beds. The room was adequate , perhaps a little small for a family of four but if you were just using the hotel as a base it would be fine. There is only one chair and the bathroom is small with a shower- no bath. However rooms were clean and tea and coffee making facilities were in the room. Staff were friendly and it is a very short walk to Manor House tube station. There is a nice park across the road and just before Manor House tube station there is a nice cafe called Parkview Cafe for breakfast. Would stay again if using for a base or on a quick trip but not for a long stay.

"3.5 stars"

3
11/09/2017

I stayed there one night. Very friendly staff. Clean room. Room size was fine for the category of the hotel. Location is also good in my opinion. 10 min from underground station. Not great noise isolation as you could listen everybody passing from the corridor as if they were in your room. Basic breakfast but again ok for the price. I booked several months in advance so I got a very good price. For that price I will return for sure. If I could give a 3.5 star rating I would do it.

"Overpriced, smelly room, just a bit grisly"

2
10/09/2017

One star is for the staff who were lovely. The second star is for the bed which was comfortable. Otherwise our experience was very disappointing for a hotel at this price. On arrival the staff kindly said they had upgraded us, but the larger room was on the busy main road and I had requested a quiet room. This information had not been recorded, and there was nothing left at the back except a small double which smelt of sewage. As soon as we got to the room reception rung to ask if we'd paid (we had!). We didn't notice the smell at first as we had just 15 mins to get changed and leave for the wedding we were attending, and as it was 1am when we arrived back, it was too late to make a fuss and we were too tired to change rooms, had there been one free. So we had to sleep with the window open, which defied the whole point of having a quiet room as the street, although at the back, was still quite noisy. We mentioned the smell in the morning and I asked if the rather dingy room was at the same price as I'd paid for, and was assured it was. Breakfast was adequate (horrible coffee), but it was supposed to be served until 10am and at 9.50 they started clearing it away, so I had to run up to grab some more before it all disappeared. Very disappointed with this experience. If Best Westerns are all like this I am never booking one again. But I reiterate, the staff were very nice indeed.

"Good stay"

4
17/08/2017

Friendly staff, parking on site. Early check in really helped as the staff were understanding we wanted to get bags in the room and leave ASAP. Rooms were of a good standard and comfortable beds. Location is perfect and lots of shops near by for food and drinks with local transport near by to take you all over London. Perfect location for festivals held at Finsbury Park as it is directly over the road.

"Pleasant and Professional staff"

4
14/08/2017

Came to stay here for a Saturday night, our memory will be the staff, so helpful and pleasant. Arrived 3 hours before check in time but were able to leave the luggage so we could go back into the centre of London. The rooms although small were clean and well maintained. Our room was at the back so we could not hear the fraffic from the main road at the front, would recommend you ask for a rear room. We did not have breakfast but was informed available for £7 p.p.

"Lovely staff in great location"

5
10/08/2017

Although this hotel is not in central London it was so much cheaper and enjoyable to make it worth using the tube to get to the theatre etc! Two lovely things happened and all credit to Elena on reception for both. One, she printed off and helped us with directions to our theatre but more importantly she found my purse in reception and returned it to me. Many thanks to her and her lovely male colleague. Finally the Ginsburg Park cafe , 5 minutes walk, was wonderful for breakfast. We'll be back xxx

"Definitely not coming back"

2
09/08/2017

This review is meant to help other travelers be it on budget or splurge. 2 nearest tubes are Manor House and Finsbury Park. The latest one was the furthest, however one can use Bus on Stop Q to ride on #29, 253 and more. Trip will take 10 min, even the walk to Manor house will take not less than that. Oyster card is a must, otherwise uber to go to nearest town centers will easily take about £11-15. Not easy when travel with kids, no waitrose or tesco nearby. Room is very small, unless you are used to with budget hotels in Tokyo, I suggest not to insist to stay here. Generally the staff are good, BUT..with exception of the most senior one --not sure maybe she is the manager? Anyway, long story short this lady during the check in, really trying her best to resist her staff to help us --only to show where the stairs are. Poor this junior, she has a good heart but felt apart, shamed due to her senior's bad behavior. If I were in BW management, I will replace this senior staff, overnight. I will not mention your name young lady, but your manager can go to log book, and see who is in charge on the Aug 6th -between 14.00 - 16.00. All in all, not worth it. But watch out, this type of hotels are being pushed by 3rd party provider such as 24×7rooms, despite their worst ever ratings. That's why we were trapped into this so-called travel arrangement. Nearby properties? Look for the ones near Leicester Square, or King's Cross. Adding £30-40 would not harm you. Things to note *generally*? choose properties within Zone 1, to save you on transport. I will share list of properties nearby tube station in my next post. By the way, if really can't avoid this hotel, ask before the arrival date to book your family a Car Park room, at least more spacious.

"Excellent Value"

5
15/07/2017

This was the first hotel in a 3 week solo European trip. I looking for a well reviewed, inexpensive, no frills hotel. I was completely satisfied. The room was clean, the staff was very helpful and friendly. I rented a single and got a room for one person. The room did not have AC (not unusual in England), but the evenings cooled off and there was a fan in the room. My only complaint was the lack of electrical outlets. There were 2, but after the fan, that left only 1 for a cell phone, camera and tablet. I will be better prepared next time. Also, the room included a tea set which took up a large section of table space. I'm not a tea or coffee drinker, so I moved it out of the way so no worries. WiFi was free and reliable. This portion of my trip, I was doing day excursions to southeastern England so I was off early and back late. I never got the chance to use the breakfast. There are 2 Tube stops within a 10 to 15 walk. This gave excellent access to multiple Tube lines.

"Wedding sleepover"

4
25/06/2017

This hotel was clean and well managed. Although they did get our room wrong, they were quick to change it. We were basically arriving, changing, wedding (elsewhere!), hen coming back and sleeping. Perfect for this. Plus nice breakfast with literally every option you could want. Coffee from machine was weak though so add a sachet to help with hangovers. Parking safe and easy. Rooms cool with big TV and fans. Good, inexpensive option right opposite Finsbury Park.

"Perfect size and price for a family of 5"

5
20/06/2017

We are two adults with 3 children and it is always a trial to find a hotel room that accomadates us all. The kids are too young still to have a room to themselves. We were pleasantly surprised to be upgraded to a 2 bedroom apartment which was huge by London standards (we know because we lived there in 2006!). The staff were really helpful. Especially because there was some technically difficulties using the Best Western Travel Card, but Lucia was so professional and the whole situation, which could have been a drama, was handled beautifully. I really appreciate that and if it hadn't been handled well I swore never to use Best Western again but now I feel quite the opposite.

"Excellent Value for London"

5
15/06/2017

Stayed in room 313, spotlessly clean, to the rear of the building and not at all noisy! The décor was fresh and the carpet soft underfoot. The shower facilities were spotless with handwash & bodywash provided. We needed to be close to Finsbury Park for a festival, this was perfectly located, and great value for London. The staff were welcoming, and friendly. The car park to the rear of the property at £10 /night was a bonus. We did not eat at the hotel so unable to comment on food. The only negative was the lack of air con, (we were lucky the sun shone and it was a glorious day) however, there was a fan already in the room which was thoughtful enough. I would definitely return.

"Excellent stay for a short trip"

5
05/06/2017

Nice and clean room, bus stop vis-a-vis and tube station within a 5 minute walk. Friendly and helpful staff! Not too expensive for London, but you are not in the centre. Free Wifi was pretty good, we will come back!

"Convenient location, very average facilities"

3
02/06/2017

I stayed here on the main Finsbury Park drag (Seven Sisters Road) the night Arsenal won the FA cup, though that wasn't my reason for being there. Thank goodness I asked them to downgrade me to a room at the back, so the noise wasn't bad, but I think it would have been hard to sleep at the front. My room was small but clean and adequate; the breakfast was buffet style - again adequate but nothing special. It was fairly expensive, so not great value, but very convenient for an outing to the lovely independent Park Theatre at Finsbury Park (my reason for going - to share a celebration with friends there).

"Definite 4, better than a lot of BWs"

4
30/05/2017

We needed a place to stay one night near Finsbury Pk, in order to attend a wedding; this was well-located and provided fairly secure parking (£10 a night: reasonable). Room was ok and everything - wifi, shower - worked fine. Staff helpful, breakfast nothing great, but acceptable. Given rip-off London hotel prices, this was good value, better than a lot of BWs I've stayed in (can be something of a lottery), definitely worth a rating of 4 at least.

"Good Value Hotel"

3
24/05/2017

The hotel located opposite Finsbury Park. About 10 to 15 mins walk to Finsbury station & easy to travel around the city of London. The room is clean & comfortable. We parked our car at the hotel which costs £10/night. There is a nice cafe near the hotel, Park View Cafe. We enjoy our breakfast at the cafe.

"Pleasant staff but tatty accomodation"

3
17/05/2017

The hotel is in a good location and staff were very nice. The hotel was smaller than I expected, I'm not sure how many rooms but the bar/seating area was very small. Upon arrival we were told we had been upgraded from the room I booked to one of their apartments! Very nice gesture, excitedly followed the gentleman showing us round to the apartment building behind the hotel, unfortunately I was quite disappointed. There was a lot more space than just a hotel room, with a main bedroom, bathroom and what would normally be a kitchen/lounge, however the lounge was more like a twin room leading to a kitchen with a sofa awkwardly placed between the two areas. After an initial glance, the whole apartment was just run down. Floors badly scuffed, bathroom tiles cracked, furniture veneer peeling (very badly) bed side lamp broken. We only needed somewhere to sleep for the night so it did the job but I don't think we will stay again. If you are looking for a cheap apartment this might work for you but I will point out that although it had a washing machine, fridge/freezer (which was not looked after, it was caked in ice) a microwave and an oven, it had absolutely no way being able to use these to cook anything as there was no crockery, cutlery, pots, pans or anything aside from the normal tea and coffee making bits.But they did leave washing up liquid and a sponge to wash up the invisible plates!

"Good value hotel"

4
15/05/2017

Good value hotel for london, close to Finsbury Park station with easy access to all of central London. The staff very all very pleasant and helpful. The room was a bit on the small side and only had a shower (no bath), but there were biscuits to have with your tea or coffee. Breakfast was OK for the price. But it was the smiling helpful staff that made the hotel for me.

"Disappointing"

4
11/05/2017

This hotel is part of the best western hotel franchise. I'm a Diamond select member, so spend quite a bit of money. I asked for a room with a view of the park....told I had to pay £20 for the upgrade. On ground floor need to stand on the bed if I want to see the park. However when office manager found out about this she was very sorry and upgraded me to a very nice room. Apparently the member of staff that checked me in was a trainee! The hotel was very clean, staff polite....breakfast OK....but I ended up paying £100 for the night with hassle and not really good value for money. I would not go back there again. Stuart Jarvis

"Mini break "

5
05/05/2017

Stayed for two nights at the best Western highbury and had a great time. Located opposite Finsbury park and a 10 stroll from the nearest tube ( Finsbury park). We found the hotel spotlessly clean and all staff were very friendly our room (414) was of a decent size with a great shower. Breakfast was excellent with a decent choice would recommend this hotel as a base for London sightseeing

"Ok for a short stay but quite basic"

3
28/04/2017

I stayed here for two nights on business. The car park was easy to locate and there were ample spaces. As a diamond member I expected some kind of welcome gift in the room but did not get one which was disappointing. The room was a quiet room overlooking the car park. It was basically equipped. The biscuits were not replaced on day two. Breakfast was included in my rate. The breakfast room resembles a canteen but was adequate.

"Two nights stay"

2
27/04/2017

Room cold - no extra blankets available as housekeeping were gone for the day??!! Breakfast less than mediocre.... dried up bacon, plastic looking scrambled egg. No whole milk - why? No gluten free option for toast- why? Only low fat yoghurt - why? And then see it is £10 per person after being told £7 when we checked in. All in all really unsatisfactory. Will not be back....

"Taking teens to a concert"

2
22/04/2017

Noise levels from outside were high, especially early morning. Loud music and men shouting in car park area from 6am. Front of hotel and reception looked lovely, but staircase, carpets and iron banister were grubby and worn. Room was very small for 3 people, really cramped.

"Trip to London"

4
10/04/2017

We stayed in this hotel when we visited for my daughters birthday in April. The hotel is in a good location in between 2 tube stations which are only a 10-15 minute walk. The rooms are fairly spacious and clean. Breakfast was ok with enough to eat to see you until lunch time. Would have liked a fried egg though. Staff were friendly and helpful. I would recommend this hotel for anyone on a short break to London.

"Great location for Arsenal FC and tube / bus transport"

4
07/04/2017

Really nice place to stay. Great location 5 min walk from Finsbury Park station. Lovely staff. Great value for money. Really comfortable bed. Clean room and lovely chocolates on the bed on arrival. I'd stay again

"Sleepless due to road traffic"

3
05/04/2017

Although i have requested in my reservation a quiet room, received main street option and free earplugs (for real). Room is quite ok and tipycal BW, bathroom looked newly renovated, but minimal space available.

"Great location"

5
28/03/2017

Very good value for London. A really good position opposite the park and not too far from the tube. Great to be able to park the car on site and use in the day without fear of loosing your place. Will definitely stay again.

"Noisy cleaners. You can't get normal sleep in the early morning until 11am."

3
11/03/2017

Forget about normal or undisturbed sleep between 7:30am-11am.The cleaners are talking so laudly and make so much noise with the cleaning, or talking on their mobiles, or talking between each other, that you will be definitely waked up early and get out of the bed angry.

"helpful friendly professional "

5
25/11/2016

llecia was both friendly professional and helpful when dealing with Steve saunders booking change and would highly recommend this hotel staff rooms managers all fabulous had to make a couple of changes to booking nothing was too much trouble

"Good for one night"

3
22/11/2016

Very well located, opposite side of Finsbury Park, excellent linked with public transport. Clean and quiet specially if you ask for a quiet room on the opposite side of the road. Although the room is very small even for single, it is clean, cozy and in a way also comfortable. Breakfast is average, serving main dishes for "English breakfast", but I must say the sausages were horrible. Friendly staff.

"Great hotel, Lovely staff!"

5
01/11/2016

Have just returned from a six night stay over half term. Absolutely love this hotel-have tried a few others in London, but this is definitely our hotel of choice. Friendly, helpful staff who are always welcoming and accommodating. In particular. the Reception staff are lovely and nothing is too much trouble for them. Rooms are clean and well presented with lovely comfortable beds, and housekeeping maintain high standards throughout. We always request a quiet room as we are light sleepers. Hotel overlooks Finsbury Park and is within walking distance of shops, restaurants and tube stations Always enjoy our stay here and highly recommend!

"One night stay"

4
24/10/2016

Excellent location overlooking Finsbury Park and convenient for public transport links. Very friendly and helpful staff, decent size ensuite bedroom, but only a shower, no bath, good value (£7) full English breakfast. Off street car parking was excellent and only £10 for 24 hrs! A real bargain compared to most London hotels. If we needed another stay in this part of London we would definitely stay again.

"Comfortable and friendly "

4
22/10/2016

Stayed here when visiting my son the room was comfortable the staff were friendly, my only criticism was the the croissants and pastries were very stale and the same ones were there for the two days we were there. The hotel is convenient for the tube especially if you don't know London very well just straight down the road about a quarter of a mile.

"Fine hotel"

4
22/10/2016

A friendly hotel convenient to tube station and bus links.Rooms clean and fresh.Off street parking useful if you need it. Only stayed the one night but would consider for next visit to this part of London.

"Conveiently placed for tube & bus - with parking."

3
15/10/2016

Room was only small but only there to sleep, Nice & clean but towels need renewing. Breakfast was ok but think its the same everyday so may get boring if there for more than a couple of days. Opposite Finsbury Park which is pleasant. Walking distance to Manor House tube & bus stop right outside for other destinations. Handy having parking.

"Business trip"

4
06/10/2016

Not bad the the hotel, I did not liked some much the position. Staff was not really prepared and should be schooled better. Room is ok but right on top of the tube rooms.is shaking. Room has no mini bar but offers tea and coffee

"Good hotel in a convenient location"

4
03/10/2016

We chose the hotel for the location, as it was near a party we were going to and were very happy with our choice. The room was small, but that isn't unusual in London and it was very clean and had everything we needed. The staff were very friendly and it had a decent amount of parking. We would definitely recommend this hotel if you were visiting this area.

"Recent Stay"

5
02/10/2016

The Best Western hotel in London Highbury is quite close to two tube stations Manor House and Finsbury Park. Great transport links from Gatwick Airport. Receptionists are excellent very welcoming, attentive and helpful, great customer service. Nothing we asked of them was any trouble. We had booked a room for four adults and a child and we were given an apartment which was fab. The breakfast was good and had a range of hot and cold foods plenty of choice. Short walk to shops,pubs and eateries. The receptionist even stored our luggage for us at the hotel after we had checked out if apartment and we went on a bus tour and went back collected our bags that evening and headed to airport as we had a late flight back. Would definitely come back to stay here.

"Very pleasant hotel. Well connected for a visit to London"

5
29/09/2016

I would recommend this hotel warmly for either business or leisure travel. Staff are pleasant and helpful without exception and Peter the manager is always on hand or available on the phone. Rooms are clean and well cared for. Breakfast is great value and offers a wide range of continental and English ranges always kept stocked and freshly prepared available in piping hot Bain Marie's. Big plus also is on site parking at rear of hotel. Now into my 15th stay so I guess that says it all. 1 minute to buses and 5 minutes to Finsbury Park tube station. One downside is slow internet but at least it's free

"Cold English breakfasts"

2
28/09/2016

Staff are pleasent and friendly. We stayed for 2 nights, the self serve precooked breakfast was unfortunately cold on the first morning, we commented to make staff aware, second morning a little warm but cold food by the time you plated and seated. The hot food tasted old and we left most of it and turned to continental instead, croissant and pastries were hard & dry and seemed as if from previous day..just avoid the breakfast unless you want toast or cereals. The room satisfactory but a little noisy as guest come in in the evening, you can hear conversations in the next room sometimes, very small TV was a let down, shower very powerful and hot. Parking was good and the Hotel was easy to find. The local area has lots of shops and restaurants, & underground within 5 mins walk, be aware there are of groups of men congrating on streets during evenings which was concerning for my wife. We would stay again but avoid the breakfasts entirely.

"Small - compact but very comfortable"

4
27/09/2016

The hotel is quite small with tight areas especially limited in space in the bedrooms, but what it lacks in space it makes up for in service, comfort and warmth. My room was on the ground floor and so was easy to access - the front desk staff were so very helpful and a pleasure to meet. The bedroom was very well decorated and a lovely comfy bed too.

"Excellent Hotel"

4
26/09/2016

The staff are very friendly and helpful. The room was very clean and adequate and the breakfast is much improved since we were last there now that there is a full English. The location is just right for us and is also within easy reach of central London

"Excellent stay"

4
24/09/2016

The staff were all wonderful and helpful. The room was very comfortable. It was also great to have parking. it has become the first choice of hotel if I am travelling to London. It is great venue to travel to central London

"Overnight stop in north london"

4
24/09/2016

We were looking for an overnight stop in north London with car parking to take stuff done to daughter recently moved to near Holloway Road . Great find opposite Finsbury Park safe parking very clean and friendly great shower . Bar available good wifi. Room small but only sleeping in it . Would go back as really good value

"Would like to stay again."

5
18/09/2016

Our two night stay was very pleasant and the staff were very attentive with a good hearty breakfast. Hotel car park was essential for us while we attended a wedding. Finsbury Park provides a tranquil setting with a pedestrian crossing link to the Best Western and not far from underground stations.

"Ok if visiting nearby "

3
14/09/2016

This hotel was handy for visiting family. Good points : We were given an apartment at the back instead of the twin room we had booked, so plenty of space. Bed was comfortable. Clean and decent bathroom. Less good was the lack of a kettle, though this was sorted out fairly quickly. Needs a little maintenance as some tiles slightly cracked and one bedside light did not work as there is nowhere to plug it in. Breakfast was not very good, poor quality sausage etc. So overall I wouldn't rush back but it's not bad if you want to stay in this area. Bring earplugs if road noise is an issue.

"Friendly staff comfortable "

4
10/09/2016

Stayed for one night .great location for Emirates stadium. Stayed in one of the flats great as have teenage children and they could have their own space. Flats are comfortable and clean . The staff make this hotel they are extremely friendly nothing is too much trouble.was able to check in early and leave the car in the car park the next day for a couple of hours after we had checked out. This is our second stay here. Had a problem with the tv and it was fixed straight away.will stay again.we didn't have breakfast.

"Great location"

4
06/09/2016

We stayed for 2 nights as we were attending a wedding, the location is great and easy to find. The rooms are clean only thing there was no air con, breakfast is charged as an extra £7.50 for full English or £5.50 for continental highly recommended if you want somewhere central

"Good Location With reservations"

4
02/09/2016

Stayed for two nights in August for my wife's nieces wedding. The location is excellent overlooking Finsbury Park and situated between 2 tube stations with easy access into Central London. There is parking on site which at £20 for two nights was inexpensive. Had booked a double room, but was actually given a Quad Room with a double and two single beds and it was actually an accessible room with a bathroom for a disabled person! However having seen the size of the double rooms this was actually a blessing has they are very small. The room tends to become extremely warm and claustrophobic though you can request and obtain a fan. As a previous reviewer mentioned there is a lot of noise in a morning which tends to be hotel staff created. There is a small bar upstairs which is adequate and reasonable priced though not as advertised in the hotel literature. Breakfast is ok but again not as advertised by the Hotel Manager. Overall as a base to explore London it is a great location and reasonably priced but nothing other than that.

"{ Great weekend back in my home town! for a Family wedding}"

5
30/08/2016

just back home from a lovely weekend away for my cousins wedding. Lovely hotel,nice and clean.Apartment was lovely. nice friendly staff. would stay there again. its near everything, Shops, Pubs , near the tube, park across the road, all different places to eat.

"Convenience to central London"

5
29/08/2016

I was visiting London to meet up with my son who has just completed his LLM qualification and has a room in Crouch End. This hotel, chosen from the internet was convenient and advertised an on site car park. I was pleasantly surprised that the car park was as advertised and that the hotel was very pleasant. My stay was enhanced by courteous and helpful staff.

"Great little hotel"

4
28/08/2016

Great value small hotel only 20 mins from city or west end by tube. Friendly, helpful staff - clean and comfortable rooms with good showers - all you need for a couple of nights stay in London. Decent breakfast available and pleasant location right opposite Finsbury Park. Have stayed twice now and will definitely be back!

"Very good"

4
14/08/2016

This hotel was perfectly situated for us to visit family in Finsbury Park. It is opposite the park, which we walked around for the first time. Rooms were well appointed, and it was very convenient for the tube into central London.

"Friendly hotel, spotlessly clean, good price and near tube"

4
03/08/2016

My husband and I had booked a double room at a very reasonable price, however they upgraded us to a superior room since it was available, for the same amount late on a Sunday evening; it was not very big but fine. The hotel was spotlessly clean and had everything needed, white towels, coffee and biscuits etc. Altogether a nice experience; a happy family was celebrating a child's birthday with a cake in the foyer, we were invited to join them if we had wanted to. Council rubbish collection was a bit noisy early morning as the hotel is on a main road. Definitely will be a stop for me, since I have daughters nearby.

"Pleasant hotel"

4
24/07/2016

My room at the back of the hotel was comfortable and clean and great for a short stay. It was compact but great for solo traveller.The weather was hot and a fan was provided. The windows opened but the area is noisy and it is impossible to shut out all noise. Breakfast was very good value for money with a wide choice of continental and traditional fare. The bar area is light and airy and service friendly. Car parking was available.

"Surprisingly good"

4
20/07/2016

I visited with a colleague for business, chosen booked for us by the company. Very friendly and helpful receptionist who noticed a problem with our bookings that could have caused overcharging and took the trouble to seek clarification and sort this out. My room was a triple with double and single bed. Whilst not big because of the extra bed, still a good size for London. My colleague was upgraded to a suite in an annex which gave her a huge triple room plus a double room. Helpful receptionist helped us find our way around when looking for something to eat. Downside of the hotel is location is not case to eating places. We ended up in a wonderful pub called the Finsbury within walking distance, but we're also offered takeaway menus by the receptionist as well. Small breakfast room with good selection of continental elements, but poor quality cooked items.

"Noisy and should not advertise soi called "Cooked English Breakfast""

2
18/07/2016

Main issue was noise, which was due in part to the Hotel staff themselves. They should NOT advertise the breakfast as a "Full Cooked English Breakfast" - sorry but a bit of toast and some dried out scrambled egg from a pot does not qualify -- there was no apparent offer to actually cook anything at all - it would be fine if cheap, but at £20 for two people for a bit of toast and a few spoon of warm scrambled egg we felt more than a little ripped off. Far better to save your money and walk to a cafe around the corner where £20 will buy a fair bit.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear rovingdoctor We are extremely disappointed to read that you did not enjoyed your stay at all. Our cooked breakfast consist of sausages, bacon, scrambled eggs, baked beans and mushrooms and we shall be adding grilled tomatoes soon. In addition, we serve a wide spread of continental breakfast, from a selection of 8 types of cereals, pastries & toasts, cold cut meats to fresh fruits, juices and hot beverages as well as different cheeses and cut vegetables. As there were insufficient details in your feedback, I have to assume that you might have came after breakfast hours, but even if this was the case, my team members are all trained to take your breakfast orders and served you directly. Thus, I am surprised to read of your comments, however, my sincere apologies that you felt the breakfast was not value for money and not up to your expectations. Rest assured we are constantly looking at ways to improve. I am sorry if you were disturbed by, presumably in this case, the chambermaids on the guest floors. Rest assured I have re-iterated to them regarding keeping the noise level down whilst working in guest rooms and corridors. Once again, we are sorry for all the inconvenience caused and that you will give us another opportunity to make amends and display our true quality. Warmest regards Peter Ng General Manager

"Very very noisy"

2
15/07/2016

Lots of noise. Some traffic, but more importantly massive noise from a party and also the hotel itself (room above breakfast area and we had a blaring breakfast TV wake us at about 7am. Hotel staff at check-out disinterested. I had to present in court a frew hours later after a bad night of sleep. I wonder how long hotels can continue charging high rates for really not such great places in the new age of AirBnB

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear Aubrey B Thank you for your review following your stay with us. I am sorry you were woken up at 7am, especially when you were going to have such an important appointment that morning. Rest assured I have re-iterated the correct volume to set for breakfast to all team members concerned. Thank you for taking the time to give us your valuable feedback during check out. Whilst my team member that you spoke to totally sympathised that you did not get a good nights' sleep, she now joins me in apologising for the fact that you felt otherwise. We constantly price check ourselves with hotels around the vicinity and of similar quality and I am pleased to share that our rates are in fact competitive. I really hope you will give us another try and please contact me directly for your next stay. Warmest regards Peter Ng General Manager

"compact & Clean"

4
12/07/2016

This Hotel is situated on very busy main road, and we happened to choose a night when there was a music event going on in the park across the road, thankfully due to a combination of tiredness and comfortable room slept like a log. Our room was in the basement adjacent to the main road so if 24/7 traffic bothers you ask for a room at the rear , that aside you will be hard pushed to find a better compact Hotel in this area, by the way they have a car park (additional charge) essential if you are driving.

"Reasonably priced hotel."

3
05/07/2016

This hotel is handy if you have a car as there is parking for £10 a day. It is on a good bus route, straight to King's Cross. Staff are friendly. Breakfast is very average however. It's clean and good value for London.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear David G Thank you for your review. We currently offer Full Breakfast and had since been the 'talk of the town', sorry it was not up to your expectations but rest assured we will strive to improve. Glad to read you found us friendly with clean rooms, great value & location. Looking forward to your next visit. Warmest regards Peter Ng General Manager

"Fantastic staff, comfortable room"

4
26/06/2016

We stayed for two nights fo a wedding. The staff are so friendly and helpful. Our room was in the new wing out the back, it was very comfortable, there was a fan which did keep the room cooler as it was very warm. Excellent shower Loved the complimentary bottles of water. Good breakfast plenty of choice.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear LuLuCotswoldsUK Thank you for choosing to stay with us during this special occasion. My team are all happy to read your kind words and that you found our room comfortable with good water pressure. Glad to know the fan and water helped during the summer. We appreciate your positive comments re our Full Breakfast. Please visit us again soon. Warmest regards Peter Ng General Manager

"Comfortable and affordable "

3
17/06/2016

A good value, and if you don't mind a ten minute walk to the Tube--with access to all of London-- a nice choice (money wise) when it comes to London hotels. We stayed in a large apartment in the back. It was very quiet and peaceful (despite the busy Seven Sisters Road out front). Housekeeping is very good--coffee and soap and towels all fully renewed every day. Be careful with kids and the hot water. It is very, very hot! Bottom line: good value.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear Okiejeeping Thank you for your review and glad to read you were happy with the upgrade and satisfied with most aspect of your stay. The issue with the hot water had since been resolved but I sincerely hope there was no major mishap, thank you for letting us know. Looking forward to your next family visit. Warmest regards Peter Ng General Manager

"Weekend visit"

4
14/06/2016

Stayed at the rear,2nd floor. Small double room but very clean with good shower facilities. Friendly and helpful staff. Never ate in the hotel but looked clean And pleasant enough. The full hotel was overall clean and pleasant, if It's dirty or smells of damp etc,I'll walk,but this was an enjoyable stay,close to the tube station with good access to London. Safe cheap parking was a bonus.I thought the local area seemed fine and safe enough to walk the 5 minuits to the tube.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear Mark H Thank you for the great review! We are all thrilled to read that you thoroughly enjoyed your stay with us. Please be informed we do have king-bedded rooms, which are slightly larger than the doubles. Please visit us again soon. Warmest regards Peter Ng General Manager

"Mr R Smith"

5
13/06/2016

Excellent hotel , clean and modern , with staff who are friendly and courteous , wonderful location with Finsbury Park adjacent and a number of restaurants and places to eat nearby . This is a great base to explore London . Will definitely return .

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear Mr R Smith We are all extremely delighted to read your wonderful review. Thank you for recognising our hard work in providing great customer service. We look forward to your next visit. Warmest regards Peter Ng General Manager

"One night stay... Comfortable "

3
09/06/2016

Stayed here for one evening. Got a good price for London so was happy with that. Location is on a busy road and u know it will get busy when ear plugs are provided next to the bed. My room was on 2nd floor and had a double and single bed in. Small toilet and shower with gels included in shower. Room had a hairdryer and a fan... Took faced Finsbury Park, great view but sum beating in made it quite hot so fan was a blessing. Also had a free safe which was large enough for my laptop and iPad etc. I was able to get an iron and ironing board from reception into the lift with no issues. Breakfast was limited but fresh which was self service. Overall small hotel but comfortable for short stays.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear jamescrane Thank you for your review. Glad to read you enjoyed most aspect of your stay. We have added some fresh fruits as part of our breakfast summer offerings and is constantly looking at improving our spread. Hope to welcome you back soon. Warmest regards Peter Ng General Manager

"Not a good stay."

2
02/06/2016

I was visiting on business so I was in a single room at the rear. My initial impression of the room was poor as it had a strong smell of vinegar - or stale wine, as if a previous occupant had spilled a glass over the carpet. The room generally felt grubby with stains on the carpet. The bathroom was spotless though. As a business traveller there wasn't a desk to work at. The space was full of the hotel phone, cables etc. Just generally cluttered. The bed wasn't that comfortable and the sheets slipped off to expose the mattress (a pet hate of mine). There was banging from the door to the stairs to the upper floors that kept waking me up. The remote for the TV didn't work, even after changing the batteries with the help of the receptionist. A minor point, but still annoying. The cooked breakfast was a bit half hearted. Grey scrambled eggs, cheap sausages, beans and boiled unappetising mushrooms. The cold/cereal/bread selection was very good though. I don't want to be too negative. The staff were very helpful. The hotel is in a good location and is reasonably priced. The breakfast is OK. But, I would not stay here again.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear kration Thank you for taking the time to post your review following your recent stay with us. Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a most enjoyable stay with us. My Housekeeper and Maintenance Manager also join me in apologising for the lapses in standard, which I can assure you was an isolated one. Rest assured our preventive maintenance is on-going year-round to ensure each and every of our room are maintained at the highest standards. We do have double or king-bedded rooms which one can upgrade for a fee and this is subject to availability. We take your feedback regarding our cooked breakfast on board and shall review the current offerings. I am disappointed that we didn't have the opportunity to make amends during your visit as we are committed to ensuring guests leave our hotel fully satisfied. On a positive note, I am delighted, though, to learn you like our location, price and service. I sincerely hope we will have the opportunity to welcome you back in the near future Once again, thank you for your feedback. Warmest regards Peter Ng General Manager

"Very small and noisey, but clean"

3
01/06/2016

This is a nice hotel, friendly staff and you can use a computer and printer to print, -that was nice, however this hotel is on a busy road way, where cars are constantly going... my advice is to take a room on the 3 or fourth floor.. I was on the sec floor and had to move my room because it was so noisy... this hotel has a great selection of breakfast. Again, beware that if you stay in a single room... it will be extremely SMALL.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear HuegoJ Thank you for your review. We do have room facing the rear of the hotel, which are quieter, sincere apologies this was not offered during check in, but glad to learn we managed to move you. Our single rooms are advertised as cosy, yet comfortable and a well-equipped room. I am delighted to read you enjoyed our full English breakfast. Please visit us soon and we will accord you a quiet room. Warmest regards Peter Ng General Manager

"Good value"

3
01/06/2016

This is a good value hotel with quality accommodation and partially modern decoration. The rooms are comfortable and an ok size with all of the usual amenities. The hotel is opposite Finsbury Park, which our room overlooked. The surrounding area is a little rough looking and I wouldn't have been happy walking around it on my own. It is close to a tube station and it is worth having an Oyster card, which substantially reduces the cost of getting into Central London. The cost of staying at this hotel compares favourably to others in this location for the quality of accommodation and to others in terms of the distance from Central London.

"Stayed for 02 visit"

3
22/05/2016

Good destination, A bit old fashioned, OK for a one night stay for Convenience but definately nothing luxary. Can hear everything from the room above also. A lot of flights of stairs, with a small stairwell definately would not advise for my elderly parts of the family

"Small but clean and quiet"

4
18/05/2016

Very good stay. Quiet hotel despite being in London on a main road. Small room but clean and had everything that you need. Service was good, would definitely stay again. Price was a lot cheaper than others that I've stayed in that are a similar distance from Central London.

"Well done team"

5
18/05/2016

I recently booked the meeting facilities at the Best Western London Highbury, ourselves and the client were very impressed with the facilities, tea, coffee, biscuits and water, will book again. Well done to Peter and the team.

"Upgraded to Apartment"

5
16/05/2016

We'd booked a quad room but were upgraded to an apartment on arrival. It's hard not to be happy with a hotel when they do something like that! The staff were also very friendly and helpful. The location is excellent. It's a short hop to King's Cross to St Pancras for Eurostar travellers. Bus stop is practically outside the door and Finsbury Park is across the road.

"SMALL ROOMS"

3
11/05/2016

The size of the standard double room is only 7 feet wide which requires the bed to be hard against a wall, so it is impossible to get up in the night without disturbing your partner. Also the bathroom is very tiny, not sure how oversized Americans can cope with the facilities. The room is nicely decorated and very clean although there is no room for a wardrobe.

"Nice but expensive."

4
01/05/2016

The room was good value for money. it was clean and the staff were helpful. However, it would have been nice had they included breakfast. The location was great, opposite a park and near bus and subway. Some nice restaurants and a great bakery down the road.

"A good hotel, best for business people or couples"

4
29/04/2016

Stayed a few nights with a group of teens, so we had booked a number of rooms. There were issues with beds - we had not expected that some of the teens would have to share beds and this was a turn off to them. Small rooms, but plenty of room for our luggage and to move around. Clean and comfortable beds. It's right on Seven Sisters Road, so you'd better expect to hear traffic. The park across the street was always full of walkers or joggers, so this would be a good place for those who need exercise but don't want to be on a busy thoroughfare. Breakfast was good, and the staff were always friendly and tried their best to help us. I would return on my own, but perhaps not with a large group. Easy walk to the tube.

"Very poor hotel"

1
29/04/2016

I travel a lot for business and this is the worst Best Western yet. The first room I was allocated and entered, was actually still being used by someone else. So I had a key to someone else's possessions. Upon informing reception I was then placed in the tiniest room possible. As a business user I had nowhere to work, apart from sitting on the bed with my laptop. There were no spare electric sockets, so I couldn't charge my electrics. The tiny, shower room had no heating, and to use the sink, the door had to be open (I am not large). The room was noisy and the curtains allowed so much streetlight in it was like bedtime with lights on..... The only positive was the wifi.

"It was what I expected from a hotel budget chain."

4
08/04/2016

Great location for the trip I had made to watch Arsenal play, 20 minute walk to the stadium and also close to tube and pubs and restauraunts. While the room was small that is expected for London and it was clean, bed was comfy too. A few niggly points were room cleaners starting way to early on a Sunday morning in the room across from me and the fire alarm going off 2 seperate times, wifi was hit and miss, no control over the central heating and the place misses a proper bar. I still feel though this hotel deserves a 4 out of 5 rating though.

"London hotel"

5
31/03/2016

Lovely clean hotel. Very convenient for public transport for central London. Helpful and pleasant staff. The continental breakfast well stocked with great choice. And loads of hot water for showers. Plus unlimited WIFI. I don't think anyone staying there would be disappointed.

"THIS IS AN EXCELLENT STOP OVER POINT FOR EUROSTAR TRAVELLERS"

4
27/03/2016

The best Western Highbury is a really useful hotel to know about if you need somewhere to stay overnight before catching an early Euirostar. We have used it several times in recent years - as an hotel it is welcoming and perfectly well equipped - tea and coffee in the rooms and the usual toiletries etc. The beds are particularly comfortable, but more importantly - the hotel is about 10 minutes walk from Finsbury Park Station, from which it is 2 stops, or about 5 mins straight into Kings Cross/St Pancras and the Eurostar terminus. Overall - about a 25 minute journey from door to door at the worst of times and quicker on e.g a Saturday or Sunday.

"Small rooms Noise from road makes sleep difficult"

2
21/03/2016

We stayed there with a tour group of 34 college students from the US. The breakfast was good. Wake up calls were missed. Rooms are very small. There is plenty of hot water and the bed is comfortable. The noise from Seven Sisters Road makes sleep difficult if you are light sleeper. Ask for a room on the back. A female member of our group went into a restaurant alone in the neighborhood and was told she did not belong there by patrons in the restaurant. Those working there said she was welcome. She left without incident.

"Keep booking"

5
18/03/2016

Very good hotel, which is very reasonably priced and readily accessible when travelling from the North of England by train, providing easy access to all areas of work in and around London. Quite rooms to the rear enable a good night sleep for a light sleeper.

"Good customer service"

4
16/03/2016

We came to visit Arsenal stadium and stayed here. The room was way too small in compared to what was promised when booked but the customer service was great, Angie customer assistant was really helpful. The room was clean and cozy. Please do not make busy or full as an excuse to change room size. However, no reluctance to book this hotel again in future.

"Does what it says on the tin"

3
15/03/2016

Just stayed at the best western, close to tube, check was friendly the guy helpful. I was here on business. This is a budget hotel, the bedroom was a decent size, you could easily walk around the bed! Little chocolate and biscuits in room, tea and coffee making facilities! Bathroom had a nice shower and was functional. The only downside I got there about 8.30, there is no restaurant in the hotel, it's small 45 room hotel, nearest eateries KFC and subway, being a female I did not want to walk around on my own. Although the hotel had takeaway menus, primarily pizz and Indian, however I did find salads and pasta on one menu, the hotel helpfully gave me a plate and knife and fork. Plenty of choice at breakfast, my pet hate cheap chewy bread for toast!

"Nice very well kept hotel, 500 meters from tube"

5
10/03/2016

Again at the hotel where I stayed at Xmas time. we got a quadruple room for both of us, outstandingly clean and quiet (ask for a backside room). The rooms on the side of the avenue are also very nice, but I did not test if they can technically be as quiet. The outside appearance is really nice : old London houses, beautifully painted in white.. I love that style. Price was not so exceptionnal as for Xmas, but still very good value (110 £ per night, including breakfast, with direct booking on BW site). If you are heavily loaded and take the tube (Finsbury Park with Piccadilly and Victoria Lines stopping, direct access to city center) : better take a taxi, as there is no lift to get out of the tube (there is of course a lift in the hotel, but if you are hindered, tell them ahead, so that they can give you a room near the hotel lift). But if you can carry your luggage, the hotel is very well located as the tube lines brings you directly to Heathrow (plane) or St Pancrace (train). As the hotel is already considered to be slightly excentred, the price quality relation is very good for what you get : beautiful large rooms that you get normally only in expansive hôtels. For breakfast, you get nice fresh products on a buffet. The quadruple room (we got it for my husband and me, as it was available) is OK for a family. The bathroom may be a bit cramped for four persons, as you can be one person at a time in it. But it is outstandingly clean (very important for me).

"A great place to stay"

5
07/03/2016

We found this hotel was very clean and tidy the food was good but the staff were the best of all after a long run from Devon it was so pleasing to see such happy faces to great you and the way that they conducted the booking in was carried out with care and thoughtfulness it was like meeting and old friend or relative so warming. Thanks again to them they made our stay the best part of our break away.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear Ken S Thank you for your review. We are all so happy to read that your stay with us was the best part of your break. We strive to delight all our guests and glad we were able to make you feel comfortable. Please come visit us again soon. Warmest regards Peter Ng General Manager

"Great Stay"

4
28/02/2016

I only stayed the one night but it was a great stay, the bed was super comfortable and had a good nights sleep. No road noise even though the room overlooked the main road, the room was very clean and a nice layout. I would stay here again. The only downside was the very small car park and the fact it was full - i parked in the quiet side street for a fiver over the weekend. The wifi was fast - all in all a great place to stay.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear mar m Thank you for a wonderful review which all of us enjoyed reading. As we are in the business of 'sleep', we ensure all our guests experience this, thus, the super comfortable beds. We do have 2 extra parking space at the front of the hotel, sorry this was not informed to you but glad all turned out well for you. Look forward to see you soon! Warmest regards Peter Ng General Manager

"Business Trip"

3
25/02/2016

Stayed while attending an award ceremony in London , It did the job . Very small bar area (reception basically had optics and a fridge behind it ) but staff were friendly and the rooms were a decent size.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear PaulFJSmith Thank you for your review and we are happy to read you that our hotel fitted your purpose. The Resident's Bar is fully-stocked with a wide variety of beverages and snacks and we are happy you utilized the area. We sincerely hoped you found our new lounge sofas comfortable. All of us thank you for your recognition re our service standards We hope to welcome you back again soon. Warmest regards Peter Ng General Manager

"413"

5
17/02/2016

The best hotel ever for family.we had a very nice and relax night.the staff:very helpful and very friendly.?? the breakfast: fantastic were many optios of food .the hotel and especialy the room were so clean and warm.we loved the place we are very happy to visit it again and we will sugest it to our friends as well.??????????

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear Maria D Thank you for your review which we thoroughly enjoyed reading it. Our Full English is now the 'talk of the town'. As we are in the business of 'sleep', glad to learn you had a nice and relax night and we appreciate you recommending us to your friends. We also have 9 apartments which one can booked directly with the hotel Looking forward to your next visit. Yours sincerely Peter Ng General Manager

"Nice little hotel"

5
13/02/2016

Stayed for 1 night as I was attend a course in Tottenham Hale so ideal location, close to tube. The hotel has a bar but no restaurant however does a nice breakfast, check in was good and staff very friendly. The rooms are ok for the money and comfortable.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear Chris W Thank you for your review following your recent stay with us. There are a cluster of restaurants within the vicinity which is merely a 5-minutes' walk from the hotel. We do have a wide selection of delivery menus which we can recommend and order at the reception. I am happy that you found our location ideal and our Full English is to your liking. All my team members were delighted you appreciated their hard work. Please visit us again sometime soon. Yours Sincerely Peter Ng General Manager

"Lovely Stay"

5
11/02/2016

Lovely stay at this hotel, great staff, nothing to much trouble, room very clean and comfortable. Lovely cooked breakfast and pastries, cereal,toast and more. Easy bus ride on the 29 into central London or hop off before last stop at Trafalgar square for theatres. Bus stop right outside hotel. Overnight parking £10 great, just park up and go exploring. Excellent value for money. Well done Best Western cant wait to come back xx

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear Julie P Thank you for your review and what a great one! The whole team here reads the comments and it means a lot to them to know their hard work is paying off. Hopefully we will see you again soon - do let me know when you plan to return so I can welcome you back personally. Yours sincerely Peter Ng General Manager

"Bere again"

4
10/02/2016

I cane back and i can confirm all the good notes about friendly and efficient staff, very good and comfortable rooms (remind to ask for rooms on the parking side, because those on the front are noisly, due to road traffic. But, surprise: one more positive news, it's now available cooked breakfast in the morning, so one more reason to come bere!

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear Paolo M Thank you once again for your review. All of us are always delighted to welcome you back Whilst the rooms over looking the car park are indeed quieter, we do get a lot of requests for park facing rooms for those who favors a room with a view. Our Full English is beginning to leave a lasting impression to all our guests and glad you share our sentiment. Looking forward to your next visit. Yours sincerely Peter Ng General Manager

"Weekend Break"

4
05/02/2016

Our room was clean and comfortable. Some unavoidable noise from the main road, but not sufficient to stop us sleeping. There was a very adequate choice at breakfast. The staff were all friendly and helpful. Car park was small and I thought £10.00 per night expensive.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear kandj_higgin Thank you for your feedback. For the light sleepers, we do have rooms at the rear over-looking the car park. Glad to know you enjoyed our Full Breakfast and service. We do have under-ground car park which consists of an additional 10 spaces and we believe the price is competitive, considering the locality of the hotel. We hope to see you again soon. Yours sincerely Peter Ng General Manager

"Comfortable stay"

5
31/01/2016

We stayed here as our sons band were playing at a venue close by. The rooms and hotel are clean and rooms comfortable . The staff are so friendly and nothing is any bother for them so thank you so much . We would definitely stay again and revoke s this hotel .

"Just enough to survive"

3
25/01/2016

we chose this hotel because of its location. There is nothing fancy about it (well, that's best Western) and nothing disastrous. Just enough for 1-2 nights. The cosy room is really cosy, even smaller than Parisian hotel rooms. Everything is old but not antique and there is a kind of stinking smell on floor (but fortunately not in the room). The room maid was rather clumsy and non-attentive but the reception staff and breakfast ladies were nice. The breakfast room is even older than the hotel itself, old, old fashioned and that disgusting stink on the staircase to the breakfast room. Nothing fancy about the breakfast, just a little bit of everything. Not quite disappointing (you get what you pay for) but certainly not convenient for a long stay nor for a leisure stay. We just used bed and breakfast and where on the conference the whole day, otherwise it could be intolerable.

"Good for the money!"

4
13/01/2016

I stayed here overnight for a course whilst in London and it was decent! The price was very cheap especially for London! The nearest tube stop is Manor House (which straddles Zones 2 & 3) and the hotel itself is opposite Finsbury Park. At Check-in, I was given the incorrect room (although it was a computer error, rather than human error!) but the lady behind the desk fixed it quickly and it did not impact on my stay at all. The room itself is very small, but with all the amenities you'd expect - tea & coffee facilities, shower, bathroom etc - but with the small size of the room, it does feel very cramped, especially if you're a couple! Also, if your room faces the Seven Sisters Road, there will be a lot of noise as it's a very busy road! Breakfast was available onsite - continental was free, but it was £10 each if you wanted cooked breakfast - the selection seemed to be plentiful, although as I got there a bit late, there wasn't a huge amount left! Check-out was very smooth. All-in-all, a good choice if you're looking for a cheap hotel that has all that you need, despite my slight gripes!

"Nice and clean room, excellent service"

5
13/01/2016

Stayed for 2 nights in a triple room, with 1 queen bed and 1 single bed. We arrived at night and check in was smooth. There is a resident parking just around the back of the hotel, and access to rooms are very easy as we got a room on the ground floor (not much view, underground terrace outside our windows but that's fine with us. we did not request for a specific room). I really love the classic look of the hotel, very well kept inside and out. The toilet and shower are clean and soap is provided. Other basic amenities can be requested at reception. The Manor House tube station is just about 5 minutes walk from the hotel and there are some shops near the station. The halal kebab takeout we went there has some really good mixed doner and fish and chips in generous servings. Among other things that I love here, I really have to highlight their excellent service during our short stay. We needed to leave some baggage before our trip to Paris via Eurostar. After googling our options for storage at St.Pancras, we decided to try our luck asking the hotel if they have luggage storage service instead. And to our delight they allowed some of our baggage to be stored here without any charges (even though we were not staying there after we got back from Paris)! With quite a small space of storage, I really appreciate that they did not charge anything for that and were very welcoming about it all. This is one of my best memories staying in a hotel and i highly recommend if anyone chooses to stay here! p.s. There's chocolates on the bed during check in; little things that make people happy:)

"Perfect. Friendliest hotel I've ever stayed in."

5
12/01/2016

Everything perfect. Probably the friendliest hotel I've ever stayed in. For the price and the location in London, it is perfect. The staff are wonderful, helpful and pleasant. Would happily stay here again.

"Excellent value, great staff."

4
08/01/2016

Very clean, relatively quiet, small but perfectly adequate rooms, comfy beds, extensive buffet breakfast. Extremely nice, kind and helpful staff. Frequent buses to and from Central London depart and arrive nearby. Spot-on for value........................................

"an outstanding price/quality deal for Christmas"

5
29/12/2015

The hotel is extremely clean inside, looks very well kept from the outside (a set of traditional London houses). We got an outstanding deal for Christmas ; I would recommend it strongly for families (many triple rooms). As I understood the policy, this deal is not only on Christmas. Although it seems to be a little bit outside, the tube is about 8 to 10 minutes by foot (Finsbury), walking normally. Even if the neighbourhood near the tube is not so inspiring, it is OK if you are with two (or even three female persons). With the tube ( located in zone 2), you have a direct connection with St Pancrace, Piccadilly Circus, Oxford Circus, Knightsbridge (for Harrods !) and many other places of interest. So I would strongly recommend the hotel if you look for a good place to rest (the beds are a dream) for an affordable price in London. There is a good parking area too (but we did not use it). If you come by train from St Pancrace, the taxi will cost between 13 and 15 £ (we were 3 persons with 3 very big pièces of luggage, and were charged in total 14 £ at 8 pm). Our daughter did not stay with us overnight. There is a good buffet breakfast in the morning in a pleasant room with bright natural light and lovely service. So : in conclusion : a very good choice. Would recommend and come back on a next occasion.

"Convenient and Clean"

3
23/12/2015

This property is in a very convenient location near to bus and underground transport . The hotel staff are very accommodating and the rooms comfortable. I would suggest you request a room in the back of the hotel as those in the front are subjected to the traffic noise on the street below. Worth the price.

"Highly recommend it"

4
22/12/2015

Great time at the hotel. Really lovely and helpful staff. The room was very nice and breakfast was lovely. Finsbury Park right across the road. All for very reasonable price. Will definitely visit again.

"Very good and bad all in same hotel"

3
21/12/2015

Good location on Seven Sister's Road, North London, just about three minutes walk from Mansion House tube station on Picadilly line. Hotel has a car park with a reasonable charge (£10 per night) but book early as limited spaces. Hotel clean and rooms okay with everything you need - hair drier, safe, hanging space, en-suite bathroom etc. We stayed in room 306 at front of hotel. You need a room at the back of the hotel if you can get it. The beds were not at all comfortable and room was very hot. Double glazing not very effective as traffic noise kept us awake. If we had opened the window to let in some cool air the noise would have been deafening. Breakfast was excellent with plentiful buffet. Bed & breakfast for two people was £70 which is very reasonable for London. Would stay again but with a room at the back.

"Clean and tidy"

5
21/12/2015

Lovely place. Staff were very friendly. Rooms were very clean and tidy. Would recommend this hotel to anyone wanting a couple of nights in London. Secure parking at the back of the hotel which costs £10

"Great value"

5
17/12/2015

Spent 2 nights here while visiting family. The hotel looked really nice on arrival and inside was even better. The receptionist was very pleasant even though we arrived very late at night. The room was nicely decorated and clean and tidy. We couldn't get the tv to work initially but after mentioning it to reception it was sorted very quickly. Breakfast was really good value for the £10 charge with lots of choice. For the price we paid I would definitely stay here again. There is quite a lot of road noise if you are in one of the front rooms but it is London so should be expected

"ideal location"

4
17/12/2015

Needed hotel in Highbury to visit relatives who lives either end of Seven Sisters Road. Stayed at several Best Western before so was happy to select this one. Check in was quick and efficient. Having on site parking was great and with only a modest charge. Room was very clean with 2 large beds and small bathroom but was acceptable for short stay. Breakfast was adequate with choice of hot and cold food. This room was a bit small but was seated immediately even though it was quite busy. Only stayed 1 night but was ideal for our needs and would recommend..

"Comfortable and great location"

5
15/12/2015

We stayed at this Hotel as it was close to our son's apartment. Comfortable, lovely location opposite Finsbury Park and adequate on site parking. Would definitely stay at this hotel on our next visit.

"Normal, comfortable, easy, no problems"

4
13/12/2015

Pleasantly surprised by the quality of this hotel, as some of the buildings nearby are run down; but this stretch of Seven Sisters Road (overlooking Finsbury Park) seems to be gradually being developed and revitalised. Room clean and comfortable. Quiet enough. Spacious breakfast room -- normal choice of food, not exceptional but perfectly OK. I'd stay again.

"My Stay at Best Western - Highbury"

5
09/12/2015

Extremely surprised with the quality of this hotel (room and service). Very close to the Manor House underground station (less than 5 minutes walk away). The room was cosy and comforatable. One of the best power shower experiences I have had given I stay in hotels quite abit due to business. The reception staff was helpful and professional. Overall a great experience. The only suggestion I would make is to make the walls a little sound proof. As I was based on the ground floor, I was exposed to the noise from the room above (walking etc).

"Great Hotel"

5
09/12/2015

We stayed at the Best Western Highbury when we went to The Emirates to watch Arsenal. The hotel is only a 20 minute walk to the stadium & is very well located for public transport, restaurants, shops etc. We had a triple room, which looked like it had recently been refurbished & was clean & tidy, with a nice bathroom. Breakfast was a full English & was tasty & plentiful. There is parking on site, which was £10 for 24 hours, which is very reasonable for London. The staff were fantastic, very efficient & helpful, especially Alina, who helped us out no end when we realised we had left something behind in our room. She immediately located it & and posted it out to us the same day. Can't thank her enough.

"Fantastic front desk staff"

5
02/12/2015

We had a couple of rooms booked here last week and there was a mix up with one of the rooms however, the staff, especially Alina, were absolutely brilliant,. She sorted it out and was so attentive. Many many thanks. Fanstastic service.

"Great Location"

5
27/11/2015

-Perfectly located hotel: 7 minutes away from Finsbury Park Station and the park in front is great for a morning jogging. -Staff: Very helpful -The room: Big enough with lots of seating available. -Breakfast: Good with plenty options.

"Please don't waste your money"

1
26/11/2015

This hotel looks OK from the exterior with painted railings, befitting the area. However, as you approach the interior, it feels like a very cheap hotel, with dirty leather sofas in the reception, a bar/come checking in area, which is tiny; narrow corridors and bedrooms so close together you can hear every single movement. As a single business woman, I need to feel safe.The mattress was full of lumps and thin. I felt completely the opposite and couldn't wait to leave in the morning, choosing to only briefly visit the breakfast room, offered instant coffee, shortbread biscuits and burnt toast. I paid full London rates, for a room that was OK - it was clean, but thats as far as the positives are concerned. Seriously, do something prompt to change this tired and unsafe place

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear Jackie W Thank you for completing the survey regarding your recent stay at our property. I am disappointed to hear that your less than favourable experience and am deeply sorry to hear you had a disrupted nights' sleep. Whilst my records showed the bed base in your room was replaced upon completion of our quarterly bed audit in September 2015, we shall further review this in our next audit come December 2015. As bedding requirements can be quite subjective, please be informed we do have a mixture of firm and soft mattresses, to cater to different needs. All our room doors are equipped with double-locking devices and night security walk-around the hotel perimeter is performed every 2 hours by my night team each and every night and any noise pollution from bedrooms, if any, will be dealt with tactfully. The door leading to the car park is locked at 7pm and main entrance door, by 11pm to ensure a peaceful night as well as safety and security for all our guests. Please be informed we had recently improved our breakfast offering and are now the only hotel in the area serving Full English breakfast and feedback had only been positive. We do thank you and take your comments on board regarding our Kenco Millicano coffee machine as well as the biscuits. I have reminded my team to keep an eye on the conveyor toaster's default settings. I am delighted to inform you we are constantly looking at improving our spread and every feedback is most welcomed. We regularly price check ourselves against equivalent quality London hotels within the area and I do believe we offer exceptionally good value for the prices charged. I do sincerely hope that we will see you again, and have the opportunity to show you how great the hotel truly is and this is validated by many guests who chose to return to stay with us year after year. Thank you. Yours sincerely Peter Ng General Manager

"Good value for money hotel"

4
24/11/2015

As expected, my room was small but cozy, quiet and clean so I have no complaints. The staff were courteous and accommodating specially the nice Albanian lady whose name slipped my mind. Conveniently located across the Finsbury Park, bus stops and Finsbury tube station. Lots of restos around as well.

"Appalling Customer Service"

1
23/11/2015

I recently booked for an employee to stay at this hotel via booking.com. The hotel was paid for in advance, booked in his name as the guest. When he turned up they advised there was no booking. He then had to pay extra for an additional room. In the morning we received a 'no show' email from booking.com to say they hotel advised he never turned up. After contacting the hotel they said he turned up after midnight and therefore it is the following day. They then changed their story to 'he couldnt provide a name for the booking' and again they finally decided their story was 'he could not provide the credit card'. Our engineer has a receipt from the hotel when he checked in at 21:23, he was also never asked to provide the credit card and he provided his name, the company and my name for the booking. The hotel staff were extremely rude, unhelpful and refused to put me through to the manager. They told me I was lying and they would not give any refund as no one turned up at the hotel. I am shocked at the way they handled this and would expect a lot more from a Best Western. We would never book with this chain again and i would advise anyone thinking about it to reconsider. It seems to me like they are just after more money!!!!! A truly appalling experience.

Peter N, General Manager at BEST WESTERN London Highbury, responded to this review
Dear Naomi K Thank you for taking the time to post your review. Please accept my sincere apologies for the human error on our part during the reservation process which resulted in a lapse of service at check-in. I am delighted to learn this misunderstanding had now been resolved entirely and that we were in contact to further explained and apologised for all the inconvenience caused to you and your guests. My team member also joins me in apologising as you felt our telephone etiquette was not up to your expectations, but rest assured we have taken your comments on-board as well as each point you have raised has been discussed in detail and we are committed to ensuring we rectify all issues for future guests. I do sincerely hope that we will see you again, and have the opportunity to show you how great the Best Western London Highbury truly is. Thank you. Yours sincerely Peter Ng General Manager

"Friendly hotel, good for a London trip base"

3
23/11/2015

We stayed there as convenient for a trip to London. Helpful staff and a decent breakfast. Shame about having to pay extra for parking, £10 / day. We had a room at the back of the main building and noise wasn't a problem. Might be different overlooking Seven Sisters Road.

"excellent value"

5
18/11/2015

my son and I stayed here overnight before his audition at one of the universities. It was very close to the tube station. Rooms were what I would expect and I was surprised at the full English as usually it is only continental breakfast you get. overall experience excellent

"One night in north London "

4
17/11/2015

Arrived late about 9pm out triple room was upgraded to a family room reception very helpful room tidy zero complaints parking was £10 a night but it's impossible to park anywhere in London so ride the buzz I never used the wifi so can't comment on that all in all not a bad place for a stopover peace out A town

"A gem"

4
10/11/2015

Lovely staff, cracking breakfast in a morning and a good nights sleep. We had a family room next door to the entrance from the car park, more than enough space for two adults and a boisterous toddler and quiet enough for us all to get a good nights sleep. Particular mention to the the lady that ran the breakfast room in the morning who greeted our son with genuine delight every day, and made breakfast time an utter pleasure.

"For the price I can't complain (too much)"

4
22/10/2015

We stayed here as an overnight stay before travelling eurostar from St Pancras station. It is a 5 min walk from Finsbury Park Station which is served by the Victoria and Northern Lines to Kings Cross St Pancras. The hotel itself is clean and well kept with friendly staff but it is an old building and the lack of insulation means it can be noisy. For the price it's a pretty good deal for somewhere to crash for the night but if I wanted a base camp to explore from I'd probably pay a bit more for somewhere less 'budget'.

"Comfortable Stay for family of five."

3
07/10/2015

The room was pretty comfortable for a family of five, we had the two bedroom apartment. This room had a kitchenette and that was handy. Easy walking distance to the tube and bus stops. The staff is quite friendly and helpful. Quite far from the city center although. My only complaint is the price was high for the room we stayed in; but that's London for you.

"Brilliant"

5
04/10/2015

All aspects are brilliant. Staff are very helpful and pleasant. The situation of the hotel is perfect - lovely park opposite. Quiet rooms at the back and good parking. All in all a very good place to stay in central London. Good access to transport facilities.

"Finsbury Park"

5
01/10/2015

My daughter and I stayed here for one night. We got an upgrade to a two bedroom apartment which was brilliant, it had a kitchen, dining table and lounging area. The staff were really nice and friendly. It was no bother for them to call for a taxi when asked. There was a good selection at breakfast. Easy walking distance from Finsbury Station and in general a nice area. I left my phone charger in the room and they have located it for me and I am getting it picked up. They were very helpful in checking for me. I would definitely stay here again.

"Finsbury Park"

3
30/09/2015

Hotel was a reasonable all rounder. The room was clean, bed was comfy. Was a bit too stuffy through the night and didn't get a great deal of sleep even with the window open. I'm a country lass so not used to the city air so blaming that! Stayed in the back of the hotel, so wasn't too noisy as loads of traffic out front. Breakfast was fairly standard, Internet was fine. Would stay again. Your satnav might take you round the back of the hotel, type the street address in instead!

"Stayed here for Wireless festival"

5
29/09/2015

Stayed here for two nights during Wireless. Was great as the hotel was just over the road and we were able to watch people walking trying to get lifts!! Staff were friendly and helpful and breakfast was your average continental. I would return.