Best Western Plus Hotel Roland Inn & Suites,  San Antonio

5.0/5  - based on 37 guest reviews.
333 Roland Avenue, 78210-3325, San Antonio, United States - See map
+1 210 541 5595 +1 210 541 5955



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> Room 1

1 adult


Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 37 traveler reviews
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Welcome to the Best Western Plus Roland Inn & Suites. This hotel is located near Downtown San Antonio. Whether traveling to Texas on business or pleasure, the Best Western Plus Roland Inn & Suites is sure to please. We are a 100% non-smoking hotel and pet friendly facility. We feature friendly customer service and comfortable accommodations at the right price. Guests will find the property offers amenities such as an exercise facility and guest laundry. Business guests will appreciate the onsite business services and 1,700 square foot meeting facilities. This San Antonio hotel offers well-appointed suites, complete with 43-inch LED TVs and high-speed Internet access. The Best Western Plus Roland Inn & Suites is located 5. 0 miles from downtown San Antonio near local shopping and dining. The hotel is also near popular San Antonio attractions including the Alamo Dome, San Antonio Riverwalk, Texas Institute of Culture and the Alamo. This Texas hotel is nearby the San Antonio Zoo, Six Flags® Fiesta Texas, SeaWorld® and the Botanical Gardens. The Best Western Plus Roland Inn & Suites is proud to offer superior customer service and a convenient location in San Antonio. Make a reservation today and save!

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 37 guest reviews
Business Business 7
Couples Couples 11
Family Family 14
Friends getaway Friends getaway 3
Solo travel Solo travel 1
Sleep Quality
Best Western Plus Roland Inn & Suites,San Antonio
  • 5
    « Ms. »

    We stayed two nights during our visit to San Antonio. The staff and the rooms were excellent. It was so nice to stay in a room for more than one night. We stayed in some nice places that we had to leave the next day and some not so nice places we were glad to leave the next day. This is one we would gladly visit again.

    « Juanes and Mon Laferte at Freeman Coliseum »

    This is a great hotel. Everything was super clean since the time you go into the property. Clean parking lot, excellent lobby, nice breakfast, and the room was perfect. This a well maintained property, I will comeback in my next trip to San Antonio. It is close to downtown, Freeman Coliseum and AT&T Center. The best part...there is a Whataburger next to this Best Western.

    « Nice hotel out of nowhere »

    Hotel is new and in good shape, relatively quiet. Nice staff, esp. Deborah. Breakfast is excellent and free. Besides a Whataburger nothing is out there. We took a Uber taxi to go to Alamo. So all in all a very affordable and good place to stay.

    « AME Zion Church district meeting »

    The meeting room is large, comfortable, and can be arranged as the customer requests. The staff was cheerful, friendly, and accommodating. They provided bottled water for attendees, and coffee was always available, as was hot water for tea. Those of us who stayed over as hotel guests enjoyed our rooms as well. They were larger than expected, and the beds were super comfortable. Checkout was simple and quick. I highly recommend the Roland Inn for business or vacation travelers. Kids will love the Texas-shaped waffles.

    « Great hotel! »

    The hotel was clean and modern. The hotel staff was super friendly and helpful! There was fresh eggs for breakfast which is rare. The room was also amazing! I would have given this hotel a 5 however the water pressure in the shower was terrible. It took forever to get all of the soap rinsed off. I would definitely stay here again once the water was fixed. We did bring this issue up to the manager. She stated it was being worked on and offered to reduce our bill. Unfortunately we booked through expedia so she was unable to apply the discount since the room had already been paid in full. We greatly appreciated the offer however!

    « AME Zion Church »

    What a wonderful experience! Everyone was so friendly and helpful. The rooms were great, the meeting room had all the amenities. I'm so excited that it's so close to our Church, we will definitely use them again.

    « GREAT STAY!!!! »

    Check in- Easy and quick- front desk staff was very nice. Room- appeared brand new. VERY clean except Bathroom floors were dirty and sticky. Beds- hard- good only if you prefer a firm mattress. View from room- terrible BUT it was quiet and spacious. Pool- too cold to swim. The pool itself needed a good cleaning and the door to the pool needs to be locked or key card access since a small child could easily run outside and fall into the pool if not careful. Breakfast buffet- a lot of variety- muffins, toast, pastries, English muffins, oatmeal, 3 types of fresh fruit, eggs and sausage, yogurt, waffles, cereal, juices, coffee and tea Staff- friendly and helpful. Gym- adequate with 1 bike, 1 elliptical, 2 treadmills and some weights with 3 weight machines and medicine balls but they need to have floor mats for stretching and hand sanitizer. I used the towels to create my own mat. location- right off highway- close to downtown- 5-7 min drive. great location.

    « Awsome hotel even better staff »

    Hotel was nice and clean great breakfast..but what made the stay better was the amazing staff..everyone was nice and willing to help. front staff was what made the stay amazimg Melinda is a rock star..

    « Does a Lot of Little Things Right »

    Stayed the night of Thur Apr 12 while my son was doing a college visit to Trinity the next morning. Just a 9 minute drive to Trinity. The little things that mattered: Fantastic front desk - welcoming as soon as I entered the door, cheerful, efficient and helpful with useful info. 24 hr coffee (tasty), tea and lemon water station. Cavernous clean modern lobby. Super clean, oversized standard room. Quiet - never heard another guest above, below or beside. Got deep sleep in comfy bed with plenty of extra pillows. Better than average included breakfast that starts early (6am). Room rate was $30-$50 cheaper than other comparable properties. Newer building, nice area and a pool to boot. The only reason I would not stay here again is if I had to be within walking distance of the Riverwalk. Even so, you're still only a reasonable uber away. If you don't need closer proximity to downtown, this Best Western is a great option.

    « March Madness »

    Outstanding! Clean and very good breakfast. The staff was very nice and helpful. Rooms were first class. It's a new hotel with a comfortable bed. The workout facility had quality machines including cables and treadmills.

  • 5
    « D & G »

    New property, great room and excellent customer service from the desk. Lobby was very nice and breakfast area was clean and breakfast was standard but nice and all hot. Room was great comfortable king bed and the room has a fridge, microwave, coffee maker. We were on the highway side of the property but noise was not an issue. Very close to the downtown attractions, only eating close to the property is a What A Burger. Nice pool but only 4 1/2 feet deep, great to cool off in.

    « Nice new property in convenient location »

    We were a family group of 9, in town for the Final 4. This property was a bargain. Great room rates and good location for downtown, river walk, alamodome, and airport. Service, decor and comfort all well above expectations.Noise from nearby freeways detracted a bit from use of pool area, but inside it was quiet.

    « Excellent Value »

    This newly renovated hotel is an excellent value. Wonderful breakfast and great fitness center. Only 10 minutes from downtown where my conference was held. I like that a Whataburger is next door for cheap meals.

    « Review »

    My boyfriend and I decided to take a trip to San Antonio to celebrate our anniversary. I decided to go with this hotel since it seemed very nice and clean and was only a 10 minutes drive to downtown. We loved staying here. The staff was very friendly, but there would be a couple of things I would change. I wish there was a daily assortment of different breakfast foods offered, the bedding wasn't too plush, and the water pressure was horrible, but overall our stay was very good.

    « Grate place to stay! »

    This hotel was spotless. I didn't wake up early enough to enjoy the free breakfast but was glad they have free coffee and fruit infused water on the counter ready to go.Everything was great except the shower. They have soft water and there wasn't enough water pressure to take a quick shower. It took a long time to get the soap off with the soft water, and the water pressure was weak. Great mattress, slept like a baby!

    « Clean »

    We enjoyed staying here. We came for pleasure and found it to be a nice and clean hotel for the weekend. It is close to the AT&T center. Note: restroom lock didn't work, and there's not much eateries close by, but other than that, it was worth the stay.

    « Excellent Hotel »

    The hotel is new and easily accessed from Interstate 10. I highly recommend the Hotel and will stay again. The young lady who checked us in was Outstanding. She was very helpful and knew the area, she provided us great directions and helpful hints on our stay in San Antonio.


    My wife and I stayed overnight last week as had morning business meetings next day. Checked TripAdvisor and read good things about this hotel so decided to give it a shot. WOW... glad we did as its a great place and everything seems brand new. This best western is far superior to any best western we have ever stayed in. The hotel is right next to a Whataburger even though it's more like a luxury hotel vs roadside Inn. Quick check in as hotel was not very busy. Nice lobby, rooms very nice with large windows that have two pull down shades that made it so dark we overslept and missed breakfast that ended at 9. We were checking out and expressed our disappointment that we missed breakfast so the lady at the front desk went into the kitchen and brought us pastries and banana which was nice of her. Location is about 5 minutes to downtown

    « Great stay!! »

    New hotel. All the comforts of home. Great service from the time we checked in until checkout. No room safe but they have safety deposit boxes at check in. The only flaw was the low water pressure. Would stay there again

    « Hotel was great! »

    The staff was very friendly, food was great. We will definitely stay here again! The hotel was new and super easy to get to the hotel and back to the AT&T center. The rooms were very clean and roomy, lots of space for a family of 4 plus a couch.

  • 5
    « What a Great Stay »

    I stayed here for a business trip I had. I really liked the staff they helped me get directions to were I needed to go. I asked them for recommendations for dinner. The housekeeper who did my room was amazing very clean and sparkling smelled very fresh. I will stay here again when I come to San Antonio.

    « Outstanding »

    We really enjoyed the excellent staff. Our pet kitty, Sonny, enjoyed the pet friendly stay! Breakfast excellent. Fitness gym and pool nice and clean.The owner was on site and hands on management skills.

    « Gem of a property on the east side of San Antonio »

    We know nothing about San Antonio but were driving through due to a cross-country trip. We had originally booked at the Best Western Alamo Inn (which I would NOT suggest to ANYONE) and had to walk out of that reservation due to mold and bugs. We rebooked at this GEM of a hotel and we are soo glad that we did. If you have a car, it's just a short drive to the Alamo and the Riverwalk. I assume it's probably a relatively cheap Lyft/Uber as well and honestly, even if a Lyft/Uber is pricey, it's worth it for this property. The property is brand new and the staff is very nice. I called earlier in the morning to advise them of the issue at the property we were at to ask if we could get an early check-in. They eagerly accommodated us. They have a beautiful lobby area, spacious and clean rooms, and no mold. The property is very well lit and there is an outdoor pool that is also new. The parking is really easy and again, really well-lit. While I'm not sure that I'll be back in San Antonio anytime soon, I would definitely recommend this to anyone traveling through San Antonio on the I-10 for very easy freeway access or to anyone who doesn't mind a short drive into the Riverwalk zone. We didn't get a chance to enjoy the breakfast because we woke up too late but I can tell you the breakfast area was very clean as well. Do yourself a favor and visit this property ... please forego the Best Western Alamo. Ugh!

    « Great hospitality, would definitely recommend to others. »

    Location was convenient for me as I was traveling through I-10 west. I really enjoyed the bed and pillows as I was super tired from a long day of work. I decided to stay another night here because I was traveling back to Houston the next day. Breakfast was good, the waffle machine was awesome because I threw in chocolate chips while it was being prepared. The stewardess was very friendly to me and all customers who visited. I would recommend this hotel to anyone passing through.

    « Great security »

    I had to go out to the car before 5am and get bags together. Had the best security I've seen at a hotel. Great communication between staff to insure safety. We will be back. Breakfast was excellent just wished it was warm enough to swim. Maybe next time.

    « Best Best Western I've Been To »

    This was one of the best Best Western Plus I've stayed in. Brand new, built in fall of 2017, beautiful lobby, large room, professional staff. Breakfast was included and had real scrambled eggs. This reminds me more of the Hilton's I've stayed in. I was just passing through, and this made me consider staying another night, but if I'm ever looking for a hotel in San Antonio, this will be at the top of my list.

    « Wonderful new hotel »

    This hotel is fantastic! Very pretty decor. Service was excellent. 15 minutes from everything on our itinerary. Breakfast was great too! We enjoyed the chocolate chip cookies for a bedtime snack every night.

    « Pleasant Stay »

    It wasn't my plan to stay in San Antonio for three days, but things happen. It was a pleasant place to be, nice hotel, and amenities. Breakfast was great and my son loved the fitness area. I recommend this hotel to all travelers.

    « 4th leg of our trip »

    I had checked out the San Antonio area for hotels, price etc as it was near the end of our driving day. Say the Best Western Roland and decided to check my Best Western points. They were also pet friendly. I had enough points for our stay and was glad I chose it Brand new hotel, very clean easy on/off the highway for us

    « Best new hotel ! »

    I LOVE this hotel! This is brand new and everything is amazing! The check in was quick. The free wifi is a plus! The room is amazing,so clean, nice, quiet. We are a family of 4 and this is perfect for us. There is a microwave and a fridge. The hot breakfast is perfect with many options. There is a Whataburger next door if you are hungry. This hotel is about 2 exits away from the AT&T center and about 5 mins to downtown. This hotel is a gem! The staff is very friendly.Don't pay for a hotel downtown and parking, free parking here ! We come to San Antonio often. Stay here you will love it! We will stay here again in the future.

  • 5
    « New hotel »

    This hotel opened in Fall 2017 and is in perfect condition as would be expected. It was flawlessly clean, comfortable, and modern. Fresh-baked cookies were available in the evening. If I had to gripe about anything, the shower head provided a rather weak flow of water, but that's about the only complaint I can come up with. Friendly staff, easy access off the interstate, fast free wifi.

    « The best Best Western that we've stayed in! »

    This hotel is very quiet and peaceful and meticulously spotless. It is only a month old and this place will soon be the new hot spot for travelers and vacationers. Located just off of I-10 and US 87 and it took us 8 minutes to get back to the hotel from The Alamo, tonight. Just close enough to not be a problem but far enough away to be out of all the traffic and activity. They have a little snack bar/store at the front desk for those late night snacks. Whattaburger is right next door, at the on/off ramp of I-10. It is a very quiet hotel....freeway traffic is just far enough (or did they use triple pane windows?). A beautiful pool and a very spacious gym with cardio and free weights. A small business center with two computers for guests. They also have a comfortable lounge with three large screens as well as a very upscale breakfast area. This hotel will soon be the new hot spot, go to hotel for San Antonio and we will certainly stay here again if we're in the San Antonio area. We are staying here for two nights, my wife and I and our two little dogs. We are still here for another night. This hotel is so exceptional that I wanted to share this review with others. I took a bunch of photos earlier this afternoon but after seeing all the photos already posted, they're exactly the same as mine. The photos show true respective of what this hotel is. By the way.....the staff here is about the friendliest you'll find at any hotel anywhere. Very nice, friendly and sincere.

    « Great New Property »

    I stayed here for four nights the week of December 4, 2017. The room and bed were very clean and quite comfortable. The exercise room was very well equipped, with treadmills, recombinant bikes, free weights and weight machines. The breakfast was also good, with many choices. The staff was very professional. The manager, Karim Kissou, was friendly and very helpful. A nice place. Highly recommended.

    « Great stay! »

    Good location only minutes from River walk and market square. We'd definitely be staying here when we return to San Antonio. The queen suite the kids slept in was bigger than expected and the sofa bed in a different room was great.

    « Brand New Best Western Plus »

    This is brand new property just open three week ago, our stay at the Best Western Plus- Roland was a very pleasurable experience with clean big rooms, great breakfast and Great employees. I will definitely be staying there in the future and recommend anyone having any events to use that location.

    « Great Stay with Dogs »

    Had a great stay with my two service dogs. Wish they had a dog run like other BW Plus hotels. Nice large rooms, nice hotel decor, super hotel staff. I highly recommend, short drive to the Alamo, and Trinity University.


Getting to the hotel ...

All directions
·From: Downtown San Antonio. Get on I-37 S/US-281 S from McCullough Avenue. Head north on BRd. way St. toward E Pecan St. . Turn left onto McCullough Avenue. Turn right to stay on McCullough Avenue. Turn right onto I- 35 Access Rd. Use the right lane to take the Interstate 35 N ramp. Keep right at the fork, follow the signs for Interstate 37 S/US 281 S/Corpus Christi and merge onto I-37 S/US-281 S. Continue on I-37 S/US-281 S. Take I-10 E/US-90 E to US-87 S/Roland Rd. Take Exit 577 from I-10 E/US-87 S/US-90 E. Merge onto I-37 S/US-281 S. Use the right two lanes to take Exit 139 to merge onto I-10 E/US-87 S/US-90 E toward Houston. Take Exit 577 for US 87 S/Roland Avenue toward Victoria. Turn ...

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