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SureStay Plus Hotel by Best Western San Antonio Airport, San Antonio

11355 San Pedro Avenue, 78216-3121, San Antonio, United States - See on a map
SureStay Plus Hotel by Best Western San Antonio Airport - Welcome to the SureStay Plus Hotel by Best Western San Antonio Airport! The SureStay Plus Hotel by Best Western San Antonio Airport is ideally located in the center of San Antonio. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Touch down at the SureStay Plus Hotel by Best Western San Antonio Airport, with comfortable accommodations at an affordable rate near Blossom Atlantic Center. Located just off the I-410 and Highway 281 intersection — and convenient to downtown attractions like the Riverwalk and The Alamo — our hotel is less than a mile from the San Antonio International Airport. Take a swim in our outdoor pool, and enjoy breakfast before heading out.

SureStay Plus

Hotel by Best Western San Antonio Airport

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free airport shuttle
    Free airport shuttle
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 263 guest reviews
NOTE ISSUED
Excellent
53
Very Good
55
Average
80
Poor
25
Terrible
50
REFER TO NOTICE
Business Business
41
Couples Couples
63
Family Family
97
Friends getaway Friends getaway
14
Solo travel Solo travel
41
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Happy as Usual "

4
Samuel_Al, Mishawaka, Indiana 12/04/2019

The reason I always choose Best Western is in my opinion they're prices are very reasonable for what you get. I can always count on friendly and helpful staff and an all around good experience. I used to try cheaper hotels but I've learned the hard way “you get what you pay for.” I'm willing to pay a little extra for peace of mind. This SureStay met my expectations like the rest. The free airport shuttle is really handy too.

hk541, Manager at SureStay Plus Hotel by Best Western San Antonio Airport, responded to this review
Dear Guest Samuel. Thank you for taking your valuable time to review about Surestay Plus San Antonio airport location we appreciate your business .

"Hotel Stay"

5
lostluvs1, Newfoundland/Texas 02/04/2019

Hotel was nice, breakfast area could be a bit more not sure what I want to say but its a bit cramped and some foods are noticeable due to in a different area. overall was nice with the exception by the airport we knew not right under and i mean under flights almost touching down

hk541, Manager at SureStay Plus Hotel by Best Western San Antonio Airport, responded to this review
Dear Lostluvs1, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 54073 Property SureStay Plus Hotel by Best Western San Antonio Airport

"Facilities are getting tired"

3
624MikeP624, Anchorage, Alaska 10/03/2019

The hotel rooms located on Richland Hills Dr. property are beginning to need some renovation. The caulking around the bathtub was cracked and missing in places, mold was developing in the cracks and on the shower curtain. The front desk staff is friendly, attentive and helpful. The breakfast is an expanded continental with eggs, sausage, bacon and waffles.

hk541, Manager at SureStay Plus Hotel by Best Western San Antonio Airport, responded to this review
Dear Guest. Thank you for taking time to review. we are located at 11355 San Pedro Ave By San Antonio Airport off of 281N. after we read the review we are not located on Richland Hills Dr. you might have wrong hotel that you try to review we apologize for the hotel you stay and you didn't satisfy please try to remove the review or use correct location to review. thank you for your time

"Home away from home!"

5
User 02/03/2019

All around great, welcoming and friendly staff!! The room was comfortable and relaxing. Extremely clean. Everything worked well for me. I would definitely stay at SureStay again. And would highly recommend to everyone. I look forward to being a guest here again in the future.

hk541, Manager at SureStay Plus Hotel by Best Western San Antonio Airport, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. we appreciate your loyalty to our brand.

"Almost a perfect stay"

4
User 18/02/2019

If the bed wasn't so hard it would've been a perfect stay... not a scenic location but close to literally everything you could need...nice staff The shuttle driver was unavailable so the manager got us an uber at no charge to the airport

hk541, Manager at SureStay Plus Hotel by Best Western San Antonio Airport, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at [email protected] Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Good value"

4
John F, Chicago 09/02/2019

I have stayed at this property on numerous occasions when in San Antonio. The rooms are clean and comfortable, and although the accommodations are simple, it is an excellent value for the money. I would not hesitate to recommend this hotel.

hk541, Manager at SureStay Plus Hotel by Best Western San Antonio Airport, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. we appreciate your loyalty to our brand.

"Great for smokers!"

1
X5180XBvictorias, Dallas, Texas 28/01/2019

All three rooms offered all smelt like smoke. Linens did not appear clean. Shower liner smelt of mildew. Motel had dark creepy feeling throughout. Back door to enter motel was left unlocked because lock was faulty. Will not recommend.

hk541, Manager at SureStay Plus Hotel by Best Western San Antonio Airport, responded to this review
Dear Victoria Sanchez, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Lousy breakfast"

3
Bob W, Spokane, Washington 10/11/2018

Room was fine. Location was great, as we were catching a plane the next morning. But when we checked out they had no record we needed a ride. Not much selection for breakfast, and the eggs and coffee were terrible. As we were leaving the motel they added some sausage and yogurt. It would have been nice if we could have had some.

H K, General Manager at SureStay Plus Hotel by Best Western San Antonio Airport, responded to this review
We are appreciate your valuable time to review about this places also we are apologize about breakfast as well as shuttle service record now we have change the system about shuttle services so all our staff knows about their timings again we are apologize behalf our staf and thank you for bringing to our attention.

"Great service "

4
Prissymoreno, Corpus Christi, Texas 21/10/2018

The woman who helped us was so sweet and considerate. She went beyond to make us feel welcomed. A few minutes later she called to check if everything was good. The room was clean and tidy. In the morning, the gentleman working was just as helpful and considerate. I would stay here again.

"Very nice"

5
User 02/10/2018

We were there for 2 days. The room was very clean and modern. The staff at front desk was great. I'd definitely stay again. Shuttle bus was not in working order. So I waited at airport for 3 hours for my ride. Be sure to call ahead for shuttle service.

"Fine for the Price"

3
aprilstrick, Lorena, TX 14/07/2018

Quit weekend trip to San Antonio for a Saturday meeting. Didn't want to spend a small fortune on a room. This is an older facility that could use a makeover, but overall it was clean, the room Im was spacious, had comfortable beds & the A/C worked great on our room (the hallway on the other hand was really hot). A couple of negatives for me were the fact that there was no elevator & we had to drag our luggage up the stairs. Secondly, the bathtub was super small. It's directly across from the airport, so you definitely hear the planes coming & going. Located within a few miles of restaurants and shopping.

"After a bad experience hours before"

5
rrodri359409, Beaumont, Texas 12/05/2018

We had made a reservation at a very bad hotel and we were glad we found this one at the last minute. It really saved us from staying in probably one of the worst hotels in San Antonio. Super 8 definitely has our business.

"Horrible & Disgusting"

1
User 03/04/2018

The lady at the front desk was rude. I had to use the ATM to give a deposit which was never mentioned before. The bathroom smelled like urine and the room was very dusty. I did not report the bathroom because I just decided to clean it myself. After traveling 3 hours, I wasn't in the mood to deal with the front desk lady again. I did not get much sleep because the mini fridge made a loud ticking noise all night. I finally just unplugged it.

"1 Night Stay"

3
GH68x, San Antonio, Texas 22/03/2018

Stay was solo and for business. Overall it was okay. Shower still had hair from previous night. Not too clean.

"Great place to stay"

5
Ross R, Florissant, Missouri 21/03/2018

My wife and I were in San Antonio for the delivery of a grandson. We like staying at Super8s because they are inexpensive and always well maintained.

"Relaxing & Peaceful"

5
Vero M, Austin, Texas 13/03/2018

This was not a bad location in San Antonio. It's very convenient to all other restaurants and the airport. The room was very clean and quiet. No issues at all. Free breakfast was included which was great.

h k, Manager at SureStay Plus Hotel by Best Western San Antonio Airport, responded to this review
Thank you ...

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.