Best Western Plus Hotel Monza e Brianza Palace, Cinisello Balsamo

Very good and clean hotel, the reception service was good and friendly the room clean and calm during the night, i missed some light in the room itself the breakfast was fresh, too much to choose. Fresh brewed coffee and bread

BWCappellodOro, Customer Service at Best Western Plus Hotel Monza e Brianza Palace, responded to this review
Dear guest, thank you very much for your review and for choosing Hotel Monza e Brianza Palace for your recent stay. We are really glad to read that you enjoyed your stay with us appreciating all the services and comfort that we offered to you. We would like to thank you for remarking the professionality of our staff and the quality of our breakfast. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

The hotel is 55 km away from the Milan MXP airport and cabs charge you nearly 100 Euros. It is in a remote place and if you are coming for tourism refrain from staying in this hotel. Even to get a underground train you need to travel 5 KM either by a bus or by a cab. Very difficult connectivity to any part of Milan. Also there are no shops nearby to by anything you may need at times. Not a good place to stay.

BWCappellodOro, Customer Service at Best Western Plus Hotel Monza e Brianza Palace, responded to this review
Dear guest, thank you very much for your review and for choosing Hotel Monza e Brianza Palace for your recent stay. We are very sorry to read that we weren't able to exceed your expectations about your stay with us. Actually we are located in one of the most important ring that connect Milan to Lecco and our position is very strategic: near to the principal streets of milan and highways, near two big shopping centers, Monza and its beauty are five minutes far from us. So we hope that during your next stay you will see our location under a different point of view. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

My stay at this hotel was an immense pleasure. I would rank the room service, the room cleanliness and the bed one of the best I have ever experienced! The bed was firm and I had no issues with my back. The room service was impeccable. The people at the check in as well as at the restaurant were very welcoming. If I have to provide constructive criticism, I would say - keep some variety at breakfast. I stayed for 10 days and it became repetitive. Addition of English/American channels would be bonus. I stayed for business, so if you are traveling to Milan for site seeing, you have to ride a bus (1 hour frequency) and then take a train to Duomo. Overall, an excellent experience and I would stay there again.

BWCappellodOro, Customer Service at Best Western Plus Hotel Monza e Brianza Palace, responded to this review
Dear guest, thank you very much for your review and for choosing Hotel Monza e Brianza Palace for your recent stay. We are really glad to read that you enjoyed your stay and that you appreciated all the services that we offered to you. We would like to thank you for remarking the professionality of our staff and the comfort of our room. We also take good note and appreciate your suggestions since this will help us improve. We would be delighted to welcome you back. Our kindest regards, Cristina Customer Service

Spent one night here when visiting a client. The hotel is right on a main road so first impressions are not great, although inside it's nice enough The bar staff were lovely and although I arrived late, they did offer that I could get a drink however I couldn't drink in the bar but in reception ( which I thought a bit odd) The rooms are very basic but clean.. I was booked into a 'lady room!' Which by all accounts means you can get hair straighteners if you ask! Room was very hot and temperature couldn't be changed, so not the best night sleep Breakfast was very basic but as like everything else.. it was ok!

BWCappellodOro, Customer Service at Best Western Plus Hotel Monza e Brianza Palace, responded to this review
Dear Annie, thank you very much for your review and for choosing Hotel Monza e Brianza Palace for your recent stay. We are really glad to read that you enjoyed your stay with us appreciating the comfort that we offered to you. We would like to thank you for remarking the kindness of our staff. We would be delighted to welcome you back. Our kindest regards Cristina Customer Service

Stayed here for one night. It's a business style hotel situated on a busy six lane ring road. The views from the front facing windows are uninspiring and, when the windows are open, the traffic noise can be loud (drowning out the TV). Having said that, with the windows closed the traffic noise is virtually unnoticeable. The room I stayed in was a decent size with a nice bathroom and a hot, powerful shower. Tea and coffee making facilities are provided. A flat screen TV was on the wall, with the added advantage of being able to switch to native language for some films and programmes. There is a “Pillow Menu” in operation at this hotel meaning that you can pick and choose a selection of pillows to help you get as comfortable as possible. Wi-Fi connection details are given to you at check in and I found the free coverage and speed to be great in the main reception, bedroom and bar areas. The bar and restaurant area is nicely laid out and, whilst some of the drinks were expensive (€5 for a 33cl bottle of beer), it was relaxing enough. Drinks were served with a small selection of crisps and I was also offered some small taster bites with each drink I ordered. I assume that happens to everyone but as I was the only one in the bar at the time I couldn't say for sure. The food in the restaurant was very good quality and, to be fair, good value for money. I had the pasta with tomato and basil followed by the beef medallions with parmesan and artichokes – a brand new experience for me and one I would readily repeat. The staff I encountered at the main reception - for check in and for check out – and the bar staff were all polite and attentive and they were all perfectly capable of understanding me using English (always a bonus for those of us that are linguistically challenged). There is a car park to the rear although it didn't strike me as being particularly large for the size of hotel. This location has a wellbeing area (Spa, Massage and Sauna) and guests are welcome to use this facility. So, in summary, the hotel was great inside but in a less than appealing location and the food was definitely worth staying in for. Breakfast was offered to me for €10 at check in with the advice that if I decided to wait until the morning to decide it would cost €15. I didn't partake so cannot comment on it. If I was in the area, again, I would definitely consider staying here.

BWCappellodOro, Customer Service at Best Western Plus Hotel Monza e Brianza Palace, responded to this review
Dear guest, thank you very much for your great review and for choosing Hotel Monza Brianza Palace for your recent stay. We are really glad to read that you enjoyed your stay with us appreciating all the services that we offered you. We would like to thank you in particular for remarking all the comfort offered by our room and our structure and the professionality of our staff. We would be delighted to welcome you back again in the future. Our kindest regards, Cristina Customer Service

Best Western is a nice, comfortable,a rather conviniently located hotel in Cinisello Balsamo especially for those who are travelling for busienss purpose in the area. Rooms were clean, EXCELLENT bathroom size and amenities, warm, windows could be opened (something very important for me) for fresh air. WiFi excellent. Personel very polite. Breakfast was ok, could be better. Restaurant for an "in-house" dinner was very good. If you do not have a car you are a bit isolated there becasue of the location of the property.

BWCappellodOro, Customer Service at Best Western Plus Hotel Monza e Brianza Palace, responded to this review
Dear guest, thank you very much for your review and for choosing Hotel Monza e Brianza Palace for your recent stay. We are really glad to read that you enjoyed your stay with us appreciating all the services that we offered you. We would like to thank you for remarking our strategic position, the comfort of our room and the professionality of our staff. We also take good note of all your suggestions. It will certainly be a pleasure to welcome you back. Our kindest regards, Cristina Customer Service

Originally looking for a place near Como with spa but most were sold out and I happened to find this hotel. The location was not an issue for us as it is not too far from Como and quite close to Milan (by car). We stayed for 2 nights. Very clean, comfortable and spacious room with good mattresses (that is very important for me). Excellent stuff, variety breakfast buffet and dinner was good too. I made a last minute booking directly through the hotel website and saw last minute promotion include free access to wellness centre. At the hotel we were told that there was a charge if we wanted to gain access to the centre. It was just 5 euro per person during the stay so not a big deal. But disappointment was that water in the hydro massage tub was cold...not heated. We called receptionist but since it was weekend there was no technician available... too bad...Other than that everything else was great.

BWCappellodOro, Customer Service at Best Western Plus Hotel Monza e Brianza Palace, responded to this review
Dear guest, thank you very much for sharing your review with us and for choosing Hotel Monza e Brianza Palace for your recent stay. We are really glad to read that you enjoyed your stay with us appreciating in particular the comfort offered by our room. We would like to thank you also for remarking the quality of our breakfast. On behalf of the entire team I would like to apologize for the disappointing experience that you had with the wellness centre. We will make sure this will not happen again. We would be delighted to welcome you back in the future. Our kindest regards, Cristina Customer Service

I stayed there for 2 separate nights in 2 different rooms. I have managed to meet many of the staff. Staff is excellent from reception to the restaurant. Hotel rooms are very nice, some of them bigger than other. This hotel is very good if you have business in Monza, otherwise it would be pretty tricky as the traffic to Milan is rough. I recommend the rooms facing the internal courtyard because it is more quiet. One inconvenience for person who doesnt like noise are the rooms facing the highway. For me,no issue, cause I slept like a baby. All in all, very good hotel with good pricing and excellent service.

BWCappellodOro, Customer Service at Best Western Plus Hotel Monza e Brianza Palace, responded to this review
Dear guest, thank you very much for your review and for the highest grade that you were so kind to give us. We are really glad to read that you enjoyed your stay at Hotel Monza e Brianza Palace. Thank you for your kind words regarding our staff and the comfort offered by our room. Regarding the room I can confirm you that all our rooms are soundproof but if you want to make sure to have a quiet room you can always ask for it at the moment of reservation. We would be delighted to welcome you back some day in the future. Our kindest regards, Cristina Customer Service

We booked one night for 35 people. The emailcontact beforehand was good and when we arrived, everything was arranged. The staff is welcoming and very helpful. The hotel has good and spacious rooms and breakfast is rich and tasty.

BWCappellodOro, Customer Service at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Christa G, thannk you so much for taking the time to share your review with us and for choosing Hotel Monza e Brianza Palace for your recent visit to Milan. We are glad to read that you enjoyed your stay with us and that you appreciated the comfort of our room. We would like to thank you also for your kind words regarding the professionality of our staff and the quality of our breakfast. We would be delighted to welcome you back in the future. Our kindest regards, Cristina Customer Service

Stayed for 2 nights. Reception is friendly and quick. Room is spacious and with a door to the hall surprisingly silent. A desk and good chair are suitable for working. Bathroom spacious too. Bed of good quality and types of pillows to select a preference. Had dinner with a good pasta and a great tagliate di manzo.

BWCappellodOro, Customer Service at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear guest, thank you very much for your review and for choosing Hotel Monza e Brianza Palace for your recent stay in Milan. We are very pleased to read that you appreciated the comfort of our room. Thank you also for remarking the quality of our restaurant and the professionality of our staff. It will certainly be a pleasure to welcome you back some day soon. Our kindest regards. Cristina, Customer Service

A wonderful hotel. Great rooms and the staff are so friendly. Probably my favourite hotel in Italy so far. The food is of a good standard. Parking is huge and free. WiFi is extremely quick. Helpful staff. Decent food. Huge clean comfortable rooms.

Francesca B, Responsabile Commerciale at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Mr. Ben, Thank you so much for your fantastic survey, regarding your recent stay in our hotel and to have appreciated the courtesy of our Staff and the quality of our Restaurant, we are really happy for your complete satisfaction. We hope to welcome you back soon in our property. Best Regards Francesca Benatti Sales Executive

This is a very nice hotel. It is modern, clean, and the bed is really comfortable. There is so much space in the room. However the wifi was really slow and the breakfast wasn't great - coffee had a funny taste (kind of like gravy) and the bread was was hard and chewy.

Francesca B, Responsabile Commerciale at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Mr. Obri, Thank you so much for your survey with very good votes and your comments regarding your recent stay in our hotel. Sometimes it can happen that WI-FI is not particulary fast for intensive use by our Guests. About the coffee, you can choose two different types, one at the automatic machine and one served by our staff, we hope that next time you could try the different one and like it more. We hope to welcome you back soon in our property. Best Regards Francesca Benatti Sales Executive

This hotel is very well located, next to the motorway. We stop there each time. We have a dog and they accept dog. So, this is perfect for us. The service is very good. The rooms are big. There are a parking and a restaurant. This is practical.

Francesca B, Responsabile Commerciale at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Mrs. Sylvie, thanks a lot for your positive survey regarding your recent stay in our hotel, we appreciate your your feedback, we are really happy that you've spent a good stay with us . We hope to welcome you back soon in our property. Best Regards Francesca Benatti Sales Executive

This is a very good hotel. A typical hotel for business trips. Very comfortable, staff is very kind and proactive. Rooms are very nice, tidy and clean. Breakfast is very good (a plus for me). The only reason why I do not give 5 stars is that the rooms are very hot (23 C). Maybe a plus for someone but too hot for me. I've asked the staff to reduce the temperature but I guess it was to late to see some results... Next time I'll call prior to my arrival.

Francesca B, Responsabile Commerciale at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Guest, thanks a lot for your positive survey regarding your recent stay in our hotel, we appreciate your high votes and your feedback and we are really happy that you've spent a good stay with us. We are very sorry regarding the little problem for the temperature, next time don't hesitate to specify your requests and your preferences at the moment of the reservation or check in, we'll be very glad to meet them. We hope to welcome you back soon in our property. Best Regards Francesca Benatti Sales Executive

Rooms are spacious and comfortable. Value for Money is good, breakfast good for Italy. MAke sure you have a room on the backside, there is a main road in the front and in the evening some strange People walk around in the neighborhood. However, Hotel is good and being in the area I would choose this place again,

Francesca B, Responsabile Commerciale at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Mr.Jestra, thanks a lot for your positive survey regarding your recent stay in our hotel, we appreciate your high votes and your feedback and we are really happy that you've spent a good stay with us, so you have the intention to come back again ! All our rooms are soundproof, but if you feel disturb don't hesitate to require us next time a room located on the back! Don't worry for people in the street, usually all is quiet and we haven't ever had any problem. We hope to welcome you back soon in our property. Best Regards Francesca Benatti Sales Executive

This was a great hotel. Very fast, no problem check in. Extremely friendly and helpful staff. The rooms are very spacious and comfortable. I was by the busy main road though, so was kept awake by the traffic noise throughout the night. Other than that, a good hotel.

Francesca B, Responsabile Commerciale at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Mr. Dron, thanks a lot for your positive survey regarding your recent stay in our hotel, we appreciate your high votes and your feedback and we are really happy that you've spent a good stay with us. Even if all the rooms are soundproof, but if you prefer a room on the back, that you find it quiter, don't hesitate next time to require it directly at reservation time. We hope to welcome you back soon in our property. Best Regards Francesca Benatti Sales Executive

The hotel is standard, great rooms and service, the location is bad and the wifi is very slow and has bad connectivity, breakfast is nice, and general services are good, everyone is very nice, they should add an option for transportation to the city or to the metro , you have to use taxi.

Francesca B, Responsabile Commerciale at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Holyhacker, thanks a lot for your good survey regarding your recent stay in our hotel, we are really happy for your general satisfaction. About two problems indicated: sometimes, the wi-fi connection could be slow, as everywhere, cause the signal from the provider not at maximum level, but it's not our responsibility. We are not so isolated…there is a bus stop in front of us to go to Monza and Milano and to Metro Station in Sesto S. Giovanni, so we hope that during your next stay, you'll see our location under a different point of view. We hope to welcome you back soon in our property. Best Regards Francesca Benatti Sales Executive

First of all this is located such that you will regret if you do not have your own car. Secondly I arrived on a Saturday afternoon from Rome and was seriously disappointed to know that there nothing to eat available in the hotel and also the nearby restaurants were also closed (as told by the staff). So basically stuck without any food. Then I asked about laundry as I had to give some stuff for ironing and got the same response that sorry not available. I would expect that a hotel as poorly located as this will have these amenities available at least during the day time (at least). Rooms are nice and restaurant that we used for breakfast was nice as well. Overall an average property mainly due to service issues mentioned above and location.

Francesca B, Responsabile Commerciale at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Sir, Thank you so much for your survey regarding your recent stay in our hotel. Very sorry for the restaurant, but during the week-end it is open only when there is a minimum of the occupancy and sorry for the laundry too, but we haven't an internal service, so it is necessary to require an external service, which is not open on Sunday. For the customers without a car, there is a Bus Stop in front of the hotel, to arrive in Monza and Milano. We are very happy that you've appreciated our rooms and breakfast and we hope to have the chance to welcome you back again soon so you could try also the quality of our Restaurant. Regards Francesca Benatti Sales Executive

We got the hotel booked by our business partners because it was nearby. Due to the upcoming Formula 1 weekend a couple of days later the price of our rooms was doubled compared to the standard price. The hotel is actually located parallel to the highway! It's not the nicest neighborhood and not a silent place. Make sure that you get the confirmation for a room to the rear side. The rooms itself are big enough, modern and clean. The breakfast is good. If you don't find a better alternative you can book it.

Francesca B, Responsabile Commerciale at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Eccleston, thanks a lot for your survey regarding your recent stay in our hotel, but we are very sorry for your general low vote, caused by some fixed factors. In the period you overnighted there was not only the Formula 1 GP, but also Expo and lots of other exhibitions too, so the prices are higher because of the limited availability of rooms, as for all the hotels in Monza and Milan too. If you prefer next time a room on the back don't hesitate to ask us, also if all our rooms are soundproof Our position is strategic for a business hotel, as we are: near to the principal way to Milano (15 minutes by car !) and the highways, near to the most important industries in the area, near to two big shopping centers, beautiful centre city of Monza is at five minutes by car…so we hope that during your next stay, you'll see our location under a different point of view. We hope to welcome you back soon in our property. Best Regards Francesca Benatti Responsabile Commerciale

We stayed for 2 nights. First it was problem to turn on proper exit on highway, but later was ok. Room was clean with big bathroom. Staff in hotel are very friendly. Wi-fi in hotel is working fine. Breakfast in nice and you can find everything.

Francesca B, Responsabile Commerciale at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Marko, thanks a lot for your very positive survey regarding your recent stay in our hotel. We appreciate your high votes and your detailed feedback and we are really happy that you've spent a good stay with us. For location, as you wrote, you can become disoriented the first time, but in reality, the access roads are very simple, thanks to new works on the roads that have been recently completed, as the accessible underpass directly from our own parking, which allows easy access to both directions of the avenue. We hope to welcome you back soon in our property. Best regards Francesca Benatti Responsabile Commerciale

Very close to the World Expo Area, this is a very nice Hotel, although next to a very busy main road and hence there is noise. The surrounding is also not particulary nice - we did not see any restaurants for example. BUT the Hotel itself is really nice and staff is very helpful and friendly.

Francesca B, Responsabile Commerciale at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Globaltravellerworld., thanks a lot for your positive survey regarding your recent stay in our hotel, we appreciate your high votes and your feedback and we are really happy that you've spent a good stay with us. We are located in one of the most important ring that conneect Milan to Lecco and our position is strategic for a business hotel: near to principal streets of Milan and highways, near to the most important industries in the area, near to two big shopping centers, beautiful centre city of Monza is at five minutes by car…and also the center of Milan is not too far away... ...So we hope that during your next stay, you'll see our location under a different point of view. About the noise of traffic, we suggest you to ask a room situated on the backyard during your next stay. We hope to welcome you back soon in our property. Best Regards Francesca Benatti Responsabile Commerciale

This is very much in the functional category of business travel hotels. The rooms are very large with a good working area, note he bed is not that comfortable. The rest of the hotel caters very well in a functional way.....good breakfast etc. the point is if you are looking to do something interesting at night then this is probably not the place for you. Everything works well and very good for overnight business traveler.

Francesca B, Responsabile Commerciale at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Canny C, we would like to thank you about your kind review and we are glad that you liked the functionality of our hotel for business travellers. Yes, unfortunately we are not downtown, but I can confirm you that this is a strategic area for business, but also to reach by taxi in few minutes the center of Monza or Milan straight away. We hope to welcome you as our precious guest again soon. Best Regards Francesca Benatti Responsabile Commerciale

It was my very first time in a Best Western hotel. For some odd reason Best Western hotels never appeal to me so i never choose them. Perhaps it is just the cheap looking logo (am I a snob for saying that?), or maybe I am just generally put off by the looks of the interiors. In this case I did like the modern look of the hotel. The rooms are comfortable light and clean. There is also a decent restaurant and gym with a spa with Jacuzzi that free for guests. Internet is also free, which in my opinion should be as standard as a TV in the room. Hotels that still charge the equivalent of 20 USD per day for internet should be boycotted. My only improvement points would be that the lights are too bright in the restaurant , the timer on the lights in the corridors too slow and the temperature in the gym too high. Overall, a positive experience for a first time. I might be back Best Western!

Francesca B, Responsabile Commerciale at BEST WESTERN PREMIER Hotel Monza e Brianza Palace, responded to this review
Dear Guest, thank you so much for your kind review and thank you for have choosen Best Western. We are happy that with your stay with us you have revalued our chain and we hope that you will choose BW again all around the world. We would like to inform you also that we are a Premier category of our chain, that means a superior level of BW hotel standards', so that you are able to choose which category you prefer to book!! We hope to see you again Best regards Francesca Benatti