Best Western Hotel Madison,  Milan

4.0/5  - based on 911 guest reviews.
Via Privata Leopoldo Gasparotto 8, 20124, Milano, Italy - See map
+39 02 67074150 +39 02 67075059



Your room

> Room 1

1 adult


Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
based on 913 traveler reviews
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The Best Western Hotel Madison is located in a very strategic position near the main railway station and close to the glamorous city center. It is served by a network of bus, trams and the underground that easily allow you to reach any part of the city. The hotel features 106 tastefully rooms with all the comforts, a fully equipped meeting room with a capacity of up to 90 delegates in theatre style and a very high level of services. Best Western Hotel Madison welcomes you to its newest restaurant Mad'Son, an ideal place to unwind and enjoys the regional Italian Tastes. Conceptualized and created inside the 4 Star Hotel, Mad'Son Restaurant seeks to be the cosmopolitan, go to Restaurant, modern of all types of clients that want to come to Italy. The primary inspiration for the Mad'Son menu is the local Lombard culinary tradition, which our Chef has mixed with flavors from the Mediterranean and beyond, to create delicate dishes infused with a world of flavor, with an affordable price. Try it for your business lunch, for your happy hour or for your dinner! Taste it. Open from 12:30 a. m. to 2:30 p. m. and from 7:30 p. m. to 10:30 p. m. All these facilities along with the professionalism of the staff will assure you a very pleasant and comfortable stay. Enjoy your stay.

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Room 1

Guest reviews

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based on 913 guest reviews
Business Business 313
Couples Couples 250
Family Family 108
Friends getaway Friends getaway 88
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Sleep Quality
Best Western Hotel Madison,Milan
  • 5
    « Great hotel to stay near station »

    This was the first hotel that we stayed during out tour to Italy. Fantastic hospitality, nice rooms, wifi connection and good Breakfast option. Breakfast costs Euro 6 per person. Its very close to Milan Central Station - 5 min. walk. There are lot of hotels nearby. Stefano was extremely helpful and very supportive to our requirements. This was one of the best stays in Italy.

    « Great hotel »

    I booked this for a surprise birthday present for my partner, and we were not disappointed. It is only a few minutes walk to Milano centrale when you can easily get to anywhere in the city via train/metro/tram. The staff were brilliant and told us the best areas to go for what we wanted. The hotel was clean and the room was always in perfect condition when we returned on an evening. The bed was so comfortable, I slept wonderfully every night. Our room was on the side that faced the church so our view was always lovely. It is a quiet road so there was rarely any noise. Breakfast was beautiful, definitely worth the price. Everything was fresh and there was a great variation of meats, breads, fruit juice, cakes etc. The staff were also very welcoming and attentive every morning. We thoroughly enjoyed our stay, it was close enough to the city for us to easily access everything but far enough not to be too expensive and loud. There were lots of restaurants within walking distance where we had some great meals, and there is also lots of good shopping in the train station only a few minutes away. We highly recommend this hotel.

    « Ok Stay »

    Hotel is only 5min walk to Milan Central. Many restaurants around, so finding food was not a problem. We booked a standard room. The room was a little small for 2 adults. But in general, room is clean and bed is comfortable.

    « Italian Hospitality »

    This is a very convenient hotel as it is some 300 or so feet to the Central Milan Station. The station has connections to all or most of Italy. Walk a few feet go to the station , take a train to Venice in 2 and half hours. The Station is also home to the "Buses" from and to Malpensa, and buses to Bergamo and other sites. The Milan trolley car terminus is here and you can take the trolley to Navigli, the last stop. The hotel is located on a quiet street with a nice Italian Coffee Shop and around the corner from a great small Deli. The rooms are large. The breakfast is large. A super place

    « Nice hotel close to Milan Central »

    Nice hotel very close to Milan central train station. Rooms are small but very neat and tidy. Very Convenient to travel in the city from Metro which is just 300mtr from Hotel. Breakfast choices was less but good from other similar European Hotels. Certainly will prefer to stay again when in Milan.

    « Central, Excellent service, Great Room »

    Great central location. We were on a short tour of Italy and relied on trains and buses, so the proximity to the central railway saved us time and money. Only 15 - 20 minutes walk to the shopping district which again saved time. Our room was a good size, wardrobes, tea/coffee making facilities and clean modern bathroom. Our stay was certainly made very easy with help from Stefano and Klaudio on front reception. They comprehended and answered my questions (in english) giving advise on restaurants and clothes shopping. Nothing seemed to be too much trouble. Great work gentlemen - THANK YOU.

    « Hotel very centrally located at a good price »

    My wife and I stayed in this hotel for four nights while in Milan. The hotel is two blocks from Milan Central Station. You get out of the station from the right side instead of the front. Look for the signs for buses and taxis. You walk straight two block- you will see a big church in the end of the second block which is where the hotel is located. The streets are well lit and we felt safe walking the area in the evening- being watchful, of course. The hotel is very clean and the room and bathroom were very good in size. The front desk staff were helpful, specially Stefano. He was very customer friendly with a very humble disposition. We left for Verona for two days and then came back to stay at this hotel for the remain of our stay. The hotel held our luggage for those two days at no cost !!!!! this is a great service and a great reason to stay here. We were able to bring only a carry on with us which was very nice. One thing though, on our second visit, the room assigned to us had the thermostat locked at almost 80 degrees F. (26 C). I called the front desk and they send me someone who had no idea how to fix it. I called the front desk again and a gentleman came to assess the situation. He offered me another room, but with a queen bed instead of a king bed. The room was also much smaller in size. No discount was offered to me. But, in lieu of all the positives, I left it alone.

    « Elegant and in a central position, a perfect way to stay in Milan »

    I've been at the Madison hotel before, and it was delicious but, I must say that after the last renovation the improvement has been huge. The attention to details is excellent; they even provide a smartphone to surf the internet or make phone calls free of charge and, and that you can take away for the time that you booked the room. Obviously, the staff is nothing but perfect. When I come back to Milan, I can't think of a better place to stay.

    « Great location, roomed smelled »

    This hotel is very close to the main terminal for train and access to metro. Easy to locate and walkable distance. Located a few stops from Duomo and other tourist spots in Milan. Our room was very modern. The bathroom was new and recently renovated. However, room 129 smelled. It smelled like a sewer back up. We ended up opening the bathroom window and closing the door to air the bathroom out. We only spent one night in the hotel so we decided not to make a fuss about it.

    « Excellent location, value for money and quality meeting expectations »

    The hotel provides very good location - 3 minutes walk from central railway station from which you can reach all nearby airports (Malpensa and Bergamo via direct train or bus) as well as all districts of Milan are reachable through the underground. Many dining options are available just a few steps away from the hotel, which compensates for hotel restaurant beeing closed on Saturday and Sunday. Rooms, although a bit compact, are quiet and solid blinds isolate from daylight, which allowed me to sleep during the day.

  • 3
    « Modern and convenient »

    Staff were nice and we had a lovely modern room with wood flooring and a good amount of space in both the bedroom and bath (shower) room (although not sure if the accessible rooms have more space than the other rooms, for some reason we were given an accessible room, perhaps it was the only twin room left...), it was generally quiet except when we could hear the toilet flushing from the room next door. Things which could have been better was to have curtains or be able to control the external window blinds, there was only see-through nets and the external blinds were halfway down and we didn't know how to control them (if we could). Lastly it was a bit disappointing the bed linen wasn't changed as I noticed a small stain on my duvet cover which I didn't fuss about because I thought I'll let them change it the next morning but they didn't, makes me wonder if their housekeeping knows the procedure that's on the hotel's changing bed linen card left in the room, I intentionally read it but it made no difference, if not for this issue then I would have given this hotel 4 out of 5.

    « Optimal hotel choice »

    The location is very optimal for a city traveller, only a few minutes walk from the central train station and still situating by a street with minimal traffic. The suite room was spacious with a very good air conditioning, silent (although situating in the first floor) and with comfortable beds offering a good night sleep. The reception personnel was polite and very helpful. Very satisfactory breakfast. Really recommended.

    « Great location and great hotel »

    The location of the hotel is great, near central train station. We took the airport bus and arrive at the central station, walk less than 5 min and we arrive at the hotel. The room is comfortable for a short stay. Staff are very helpful and restaurant on site is great. We stayed here for 2 nights before we heading to Venice for a cruise. We return to the same hotel for one night before our flight back to NY. There is a small cafe on the same street, food is great and affordable. Walk further walk toward the train station, there is a restaurant serve very good food and affordable price.

    « Value and Service »

    Chosen primarily for convenience of the area we needed to be in, so was not particularly close to attractions but was right near metro lines. Was excellent service and good value. Staff were wonderful in helping us with things we needed, and accommodated our request to leave our car parked in the space beyond our check out, as our tour did not arrive back in time. Very clean rooms.

    « A value-for-money hotel »

    We stayed in this hotel for 3 nights during our stay in Milan. The hotel is close the the Milan station, and it's actually few subway stops away from the main sightseeing spots and shopping mall (e.g. Duomo and Monte Napoleone). The room is clean and the bathroom is very big. The services provided by the hotel staff are very good. The hotel offered breakfasts as well and the food is good. Before we went to Milan, we actually were reminded by many friends of the security issues there. However, there were many polices patrolling around Milan station, even after 10pm. The areas around the Milan station are safe. By the way, if travellers would like to go to the airport from hotel by cab, the hotel staff could help you book a cab in advance. It's around 45mins to go to the airport.

    « Nice stop over point in Milan »

    We have stayed at Madison twice in the last month, we find it very accessible to the city of Milan, very close to the Central railway station and metro. The rooms were a great size very clean and comfortable. The staff were very friendly and will go out of there way to help you, beautiful breakfast.

    « We got a balcony - lovely surprise! »

    I booked a quiet room at this hotel, and was so happy that it came with a balcony where we could sit and have drink in the evening. All in all the room was very nice - comfortable and quite large. We were on the 4th floor and the location of the room certainly ensured that it was quiet with no noise from inside or outside. The hotel is located in a very handy location, close to the Statzione Centrale with plenty of restaurants etc. close by. Staff in the hotel were very helpful, allowing us to leave our bags there after checkout and giving lots of useful information about travelling into Milan and to the airport. Amazing breakfast - lots of choice and great value for money!

    « Very good hotel near Milan Centrale Station »

    We had a very pleasant stay at this little hotel. The staff were lovely and the room was clean and comfortable with all we needed for our weekend visit. Large bathroom with shower and nice toiletries provided. Breakfast buffet had a good range of food with cooked options available. There are not a lot of public areas but there was a small bar situated in the restaurant area. In my view it was good value for money.

    « Good location at good price »

    The B.W. Hotel Madison in Milan was a great choice. Very clean, good price, short walk to the train station (Stazione Centrale) , copious breakfast, and nice staff . Good option of restaurants nearby.

    « Good hotel, fine staff »

    The hotel is fine. Rooms are clean. It was too expensive (for my taste) in the weekend, but okay on weekdays. The staff is extremely helpful (arranging free umbrella's when we had to go out in the rain) and the location very close to subway and train station was very convenient.

  • 3
    « What I would expect from a Best Western »

    This property is average and what I'd expect from a Best Western. It has nice size rooms, decent bathroom, we had a view of the church. The staff was friendly and professional. The property is two blocks from the train station which was great for our early morning train to Switzerland. I didn't stay long enough to explore the area but my niece, who was alone for one of the two nights, was able to find her way around without a problem. We used and didn't have any issue.

    « nice and convenient place »

    Checked-in on May 19, 2017, we totally booked 6 rooms, and arrived the hotel at 9am. The front desk was a very friendly kind and handsome guy, he used to work in Shanghai. When he knew that we just arrive Milan after flying 12 hours, and we were going to have meetings in the afternoon, he arranged several rooms for us to shower and to change clothes. We truly appreciate his understanding. The rooms are very clean, not very small. Breakfast and wi-fi very good. Location is very good. 5 min walk from train/metro station. Good value. Easy to catch a cab.

    « There are better places »

    Rated as 4 Stars, in fact is more like 3.5. The rooms are big by any standards, but noise from neighbouring rooms is present though nothing can be heard from outside. The location is very close to the Milano Centrale. The biggest issue is the water flow in the shower. We were at level 4, and it looks like the hotel was trying to save the water, but the result was opposite. You still need the same amount of water to wash yourself but it takes much longer to do it. We stayed there twice, first time in 2014, and we didn't notice that. The breakfast was much better in the first time. The worst part we found this time is the luck of smiles from reception desk and breakfast room staff. They don't understand that if guests don't feel as being welcome they will select another place to stay next time.

    « Nice hotel »

    Stayed in February 2017 in single room. Everything was good, except the room was a bit small - but it still had everything one would need. Breakfast and wi-fi very good. Safe car parking included. Location 5 min walk from train/metro station. Good value.

    « Nice »

    The short version: Clean room, comfortable bed, nice bathroom, friendly and helpful front desk and a good breakfast. What else can you ask for? Oh yeah, 5 minute walk to the central terminal station. Slightly longer version: This hotel is very accessible. This was our first visit to Milan and we arrived at the Central Terminal station and walked to the hotel. The staff was very friendly and helpful, offering us tips and advice. The room provided everything one needs, TV spacious desk and wifi and was very clean. The bathroom was pretty large and had a window that opened. We had breakfast included in our booking and the buffet offered many good options.

    « Italy Trip »

    We stayed at the Best Western Hotel Madison twice during our Italy trip. We choose this hotel because it is very close to the Milano Centrale train station and because the cost fit our budget. The hotel is located a short walk from the train station. The hotel is very nice, comfortable and clean. The rooms were modern and well appointed.

    « Very pleasant surprise »

    I did not know this hotel when booking, and did not know what to expect. Very conveniently positioned near the main train station in Milan, but in a very quiet street. The room I received was very large, modern and comfortable. Staff was extremely polite and useful. Even when I called to get directions to the metro they very patiently instructed what to do. Price was very fair, and breakfast (for only €6) was excellent. I recommend and will go there again.

    « Milan »

    Everything was very adequate here the staff was good and the rooms were good could have been a bit bigger in the shower and the bedrooms but satisfactory for what we needed a good area to be located in walking distance to everything take a chance and just walk it's amazing that you will find and everything is in circles

    « nice quiet place in the center of Milan »

    I was there on business and enjoyed my stay very much. the staff was very nice and helpful, the breakfast was very good (yes, I am talking chocolate croissants) and there was free wifi in the room which came in very handy as I needed to work. I would definitely go back (there's a very cool looking church right outside the hotel that I didn't get to see).

    « Excellent Place near Milano Central Station »

    We stayed here as we needed to come late night and take an early train to another city. The rooms are very comfortable and the front desk is very friendly. Overall had a very comfortable stay at this property.

  • 2
    « Holiday ruined. 3 out of 5 party food poisoning. »

    Initially we had a fairly decent night at this place when on our way through Italy to the 2017 Moro GP race in Mugello. We sat at the bar most of the night and when returning to sleep the rooms were fresh and spacious. The trouble started the next morning at breakfast. We noticed most of the food at breakfast was stone cold and most of the containers holding the food were left open to the elements. When asking for fresh food to be put out one of the waitresses simply snapped at us saying "yeah I hear you, 5 minutes" how rude. After all of this the following day, 3 out of the 5 people in my party fell ill with food poisoning making our trip further into Italy extremely difficult. One of our party has had to leave early and is returning to the UK with gastroenteritis. When complaining to the staff at the reception after our dreadful breakfast, we were told to have a nice day. We will be taking this further as it has absolutely ruined out trip. AVOID THE FOOD!!!!

    « Ok - fine and fair service »

    Fine and fair service. Excellent location, very close to the central station and to the metro. Good service and good wifi also. Breakfast was quite bad and they also charged 6€ for that, so that's reason why I'm giving a 4/5-rate.

    « Good hotel in a very good location for the metro and train station. »

    The hotel is situated in a excellent location for Milan's main train station and for the Metro to the city. By Metro the Duomo is only 3 stops, approx 10 minutes and the San Siro approx 45mins. The room we had was very clean & very modern and of a good size for a city hotel. The hotel staff we found very helpfull and polite regarding our questions of getting around the city. The only slight down point I would say, which could be easily rectified is that the hot food items at breakfast where cold each morning. The remainder of breakfast was good though. Overall, a very good value hotel for what we paid and would recommend it to others as we would certainly stay here again if we was back in Milan someday.

    « Safe choice »

    Clean hotel a few minutes' walk from the main station, refrigerator, friendly service. Breakfast average. Hotel directory in room states breakfast is on 4th floor, Breakfast is on ground floor. Adults will have difficulty with the needlessly complicated WiFi login procedure and the elevators, which have a mind of their own when it comes to deciding whether and in which direction they are going to move. We will stay here again the next time we come to Milan.

    « Best Western Hotel Madison »

    We didn't realize it at the time, but one of the best things about this hotel is it's consistently working internet in the rooms. We were not able to get that at all of the hotels and B and B's we stayed in. It was clean and conveniently located.

    « Conveniently located close to Station »

    Modern hotel about 4 mins walk from the train station. Ideal for a quick stopover. Our room was comfortable clean and had everything we needed, kettle, hairdryer, toiletries. We had to ask for the air con to be sorted out and the wifi password didn't work but the guys on reception were friendly and understood English. Their recommendation for dinner was terrible.. don't take their advice to go to 'Friends' st then end of the road! Breakfast was continental but we had enough with cereal and toast. Would stay here again if i need a short stop in Milan. One word of caution, stay clear of the big square in front of the station at night, there were groups of men loitering at every turn.

    « Tricky hotel :) »

    Arrived 12 April for 2 nights before flying home. -reservation through for a single room,finished check in on few minutes..arrived room to discover that it's a box not a in by management are fake.. went down and complained..after 15 minutes they upgraded me for a better room for free. -Hotel renovated recently..modern style. -WiFi is great in all locations and for free. -location is 4 minutes walking from the Milan central station and 15 minutes from Buenes Aires famous shopping street. -The area is full of cafes and restaurants for all ranges. -I checked the breakfast buffet but I didn't like the items.. anyway it's 6 EUR cost. -I would like to thank the front desk staff Khaloudji, his manager and another Moroccan lady (forgot her name) as they made my stay great .


    Chose this hotel simply because it was close to the Office I would be visiting for a number of days, and was handy for a quick escape by train to the Milan Malpensa Airport. Basic amenities at an economical and fair price.

    « Average, very central, safe »

    The price equals a standard experience. Great location, close to awesome restaurants, rooms are similar to hostels. The area was safe and the hotel staff extremely helpful. Take the staff's advice on restaurant recommendations, they know all fantastic places to eat.

    « Centrally located, economical lodging »

    Stayed at this hotel for 3 nights in October in a 3 bed room. Hotel is centrally located, just behind the Centrale station, so it's very convenient. Decor is modern and very well kept. Staff is very friendly and breakfast is good, though it comes at an added price if you book through .

  • 2
    « Very Average experience! »

    Single Room like a hostel - looked out on ugly estate/building wall. Very disappointed in reception staff, a European male staff with glasses, on 1st day there, I asked him about day trips, he kept referring me to the central train stn to get details there?!! He appeared uninterested and more interested in chit chat with reception colleagues. Wasted whole day at Central station wondering around like an idiot trying to find out about day tours only to find when I returned to hotel, I noticed the hotel had tons of leaflets on one side giving all the info I needed!!! I was so mad with that particular staff member and told him so. All he had to do was say 'take these leaflets behind you'! Given I was there only 3 days. Such a basic tourist question which reception staff couldn't answer. Wouldnt stay there again. No room service. No food available outside of breakfast. Breakfast was below average. Hot food all soggy! Except the boiled egg. Just goes to show it just takes 1 person and bad customer service to ruin a trip.

    « Good place, near to train station »

    I feel it is one of the good choices to stay near the train station. The hotel has modern look, rooms are beautiful, bathrooms are amazing. One can just walk to and from train station. The staff serving breakfast was little rude.

    « Overnight only - wish we could have stayed longer. »

    Lovely welcoming receptionist and friendly restaurant staff. Rooms big and individual heat and air con. Very handy for Milan Cental station (3 minute walk). Only draw back was bar being in breakfast room so no atmosphere. Would definitely stay again if passed through Milan en route (as we were) or for a city sightseeing stay.

    « Clean hotel very good location very small rooms »

    Stayed for business 3 nights , hotel is very close to the central station in a very good central location. However you should have a map or ask as reaching it is not easy. The restaurant for breakfast is ok , but the only issue is that the rooms are really very small I booked a double room single use, and the room was so small I cannot immagine a single room how would be, even the bathroom is so small you barely can sit on the toilet Apart from this hotel is clean, staff very helpful

    « Nice Hotel, Good location »

    Beds very comfortable, Breakfast poor, not replenished for long periods and comes out cold. Hotel is spotless clean. Staff try their best with all your requests. Plenty of English channels on the TV. Location is very good and is within walking distance to all the major transportation networks.

    « Overpriced »

    The hotel was clean and the staff were friendly but the food in the hotel restaurant was grossly overpriced. I ate dinner on Sunday October 23 at 7:30pm. The meal consisted of dry microwaved lasagna, microwave curry chicken for 25 euros and a dried, stale bun. A quarter glass of wine was 7 euros. In my opinion the meal definitely not worth this price. My room was the size of a university dorm with only one pillow and no complimentary bottle of water. At every Best Western Hotel I have stayed at, a bottle of water has always been supplied.

    « Noisy »

    The hotel is only 4 or 5 stops from the historical centre. 2 minutes walk from the central station but there are very few restaurants so you need to take the metro to go for a pleasant meal or drink . Hotel ok. Clean. Very nice staff. Noisy as next to station. Restaurant if you are desperate. No atmosphere

    « Italian Travels - Good, Bad, & Ugly...Best Western Hotel Madison »

    This was the 2nd place I stayed on my visit to Italy. Here are my thoughts on the BW Hotel Madison in Milan, Italy: Good - Klaudijo, the front desk attendant was AWESOME!! He greeted me by name every time he saw me and he was always pleasant and helpful when we spoke. The room was small but it was still a good size for one person. I was impressed by the bathroom because it was larger than what I'd just come from in my hotel in Venice (see my post on Hotel Giorgione). Both the room and bathroom were clean & tidy. The bed was very comfortable and I slept great! The breakfast was not a large variety but it was good on the first morning. The next day, not so much. It is best to go to breakfast earlier, like when they open at 7am. Location from the train station to the hotel is great, just make sure you go out the correct side and you won't be turned around. Bad (but not really bad) - The breakfast the second day. I went down later, around 9am, and the food that was suppose to be hot was uncovered and cold. And the fungi (mushrooms on the buffet) were slimy and not good - and I love mushrooms! Walking to the hotel from the train station upon arrival was a chore. I was turned around and went the wrong way but the hotel is literally a block or two from the station. It's kind of sketchy in the area by the train station but I walked at night, as a single female, and did not feel too worried. Ugly - none! I'd definitely stay at this location again! It is a great location to the train station (now that I know where I'm going), the staff was very nice (especially Klaudijo), and the free breakfast was good.

    « Good location »

    we stayed in the hotel for 4 nights. Hotel very close to the central station - very convenient, clean room, breakfast was good, very friendly and helpful staff. I would recommend this hotel to anyone.

    « Good location, reasonbly priced »

    We only stayed for one night but our room was very clean and staff were very friendly and helpful. We were driving and upon our arrival we were very lucky to find parking on the street right outside the hotel for about 2.5 Euros overnight. Overall - good spot!

  • 4
    « Great for a business trip »

    Great hotel for a business trip in milan. Very well located right next to the central train station and access to the metro also. The hotel has been renovated is very comfortable for our two nights. I strongly recommend!

    « Just off train and overpacked again? Stay here »

    As in other reviews it's close to train station so if you are travelling around then it's a great base and also good for metro to the centre. No iron but phoned reception and they sent one up immediately thanks hotel Madison. Room and bathroom clean and a good size. Only downside is it was a bit noisy and maybe close to hospital as there was a lot of ambulance noise but earplugs would sort that out. Window would not open which was just slightly disappointing as it's nice to have some fresh air. There was a sign for a bar but we couldn't find it. No other issues and we would stay again, very enjoyable for one night.

    « Good location, close to the train station »

    We had stayed here 5 years ago and chose it again because of the close proximity to the train station. The hotel has been renovated and we found it to be very comfortable for our two nights. Great little restaurant just down the street called Friends Ristorante where they were very friendly and good food reasonably priced. Also the station had a metro which was easy to use. Certainly recommend this hotel

    « Not a 5 star hotel, but good choice for Milan »

    This hotel was a disappointment to start with, largely because the room (as least the one I stayed in, but the bathroom was newly renovated and modern) was very old and needed an upgrade. The TV didn't work the first night either. However, disregarding all these, the hotel is actually good. It is in a good location, there are restaurants in the area (especially one of the pizza places makes excellent pizza), staff at reception was very helpful (including fixing the TV), the hotel is clean, breakfast is included and the food does not disappoint. Unless people prefer a 5 star hotel, then the BEST WESTERN Hotel Madison is a good choice when staying in Milan. Also, the hotel is located on a small quiet street.

    « Central »

    Great hotel less than 5 mins walk from the main train station. Modern clean rooms comfy beds excelkent air conditioning friendly reception gents on reception. Lucky to have a room facing onto the church. Didn't use restaurant but always looked busy. Offered breakfast I think 8 euros each very reasonable. Absolutely find highly recommend as a base for Milan.

    « Swift trip »

    The hotel was immaculate. The staff were so friendly especially the night shift staff who was able to rectify a situation promptly and made us laugh. The food is lovely and priced moderately. The hotel is near the train station with many shops that opened till late.

    « Great place close to the train station! »

    Stayed for one night with breakfast. :0) very friendly staff (we're more than happy to help with our requests!) and rooms were great for the price - Modern, clean with tea and coffee facilities! Breakfast was lovely - good variety on offer! This was definitely a four star and would be more than happy to stay again! Thanks for a lovely stay!

    « Marvellous! »

    We stay two nights, beautiful bathrooms very comfortable ... great air-condition, very friendly & welcoming staff... they even smile each time we saw them especially the front desk team. Great prices and modern and clean.. highly recommend

    « Wonderful! »

    This room was wonderful. Modern, spacious, comfortable and clean. It was near the central train station (5 minute walk), but on a quiet street so you didn't have noise at all hours. The staff were lovely and the breakfast was good too.

    « Perfect for a quick stop near the railway station »

    Had a night in Milan on our way to Lake Como so wanted an affordable hotel near the railway station. This hotel is modern and clean and very close by. If you are staying for a longer period it's probably not the best location but if passing through it does the job. Just be aware there is a city tax in Milan which we needed to pay in cash.

  • 5
    « Ideal situation »

    We arrived by train and it was an easy 5 min walk to a very welcoming hotel. Great staff super room all amenities good breakfast. Very quiet and comfortable. Easy walk to metro where a 2 day pass got us on all forms of public transport for €8.50

    « The Best Western Madison Milan is the BEST »

    We arrived at Centrale Station and walked the 200 Metres to the Hotel to be greeted like old friends, although this was our first stay. This room and bathroom were fabulous, breakfast was included in the rate and was superb. The staff all spoke our language (English) and were very helpful in every way.

    « Well located for the Central Railway station »

    I have been travelling around Europe with friends following concert tours and we chose this hotel initially more for it's location than anything else with such easy access to the Railway station and the Buses that take you to the various Milan airports, it takes a couple of minutes walk to both but you do not hear any of the noise that you would associate being so close to transport hubs. The Hotel is down a small street and without the sign would be quite anonymous, we arrived late at night and were checked in efficiently and with friendly reception staff. We were very hungry and although the kitchen was closing they managed to serve up to us a lovely fresh pizza and we were exceptionally grateful for that, thank you. The rooms are accessed by a lift controlled by a key card system for additional security, I was in a double room and it was a decent size and a comfortable room with whilst not a large bathroom one which still had a full sized bath with a shower over it. The bed was large and comfortable with decent pillows, there was ample hanging space in the wardrobe and there was also a safe for your valuables. I was pleased to find a Kettle with decent tea and coffee making facilities, this really does make a difference to one's stay. The TV had a couple of English language stations. There was no view to look at from the windows but this is an inner city location, it was however thanks to blinds and curtains very private . The bathroom was well stocked with toiletries and had great towels, the bath was also big enough to have a good soak in which always gets a big thumbs up from me. A request for more pillows and an iron and ironing board were dealt with very quickly. I also used the laundry service and this was equally efficient. Breakfast had a great choice and was plentiful. This is a typical inner city business type hotel, it was well located for that and for transport hubs.

    « Excellent value »

    Real 4-star accommodation at a reasonable price. 3-sleeper room had plenty space and facilities. Good service. Full breakfast included and of good quality. Close to main station. Highly recommended. Will return either for business or holiday.

    « Comfortable stay, very convenience location »

    A comfortable, quiet and clean hotel, very conveniently situated near Central Station in Milan, only 5' walk from bus terminal. Room was small but comfortable. Staff were polite, nice breakfast with original dishes but lack of fresh things. Well recommended.

    « Good hotel with a good location! »

    My husband and I had the pleasure of spending 4 nights here on our first trip to Milan. After an early flight from London I was pleasantly surprised they allowed us to check in at 1030am. We always found the staff to be helpful and pleasant during our stay. We had breakfast included and I would say it wasn't too bad, my only complaint would be that the hot items are cold a lot of the time which is a shame. The hotel is in a good location and we used the metro all the time, so easy! I would return to this hotel again if I ever come back to Milan!

    « Attention Required »

    We found the Madison to be well located and quiet, rooms small well furnished and clean. Reception was courteous and efficient, the big letdown was breakfast buffet, whilst the range of food offered was the norm, the hot food bar did not attract the attention of staff, that was required, of our three days breakfasts two were cold and one of these the spillage of food and mess was off putting, we requested our plated selection be reheated. Our final day breakfast was better presented, due to our early arrival.

    « Best hotel I ever have during my trip in Italy!! »

    This hotel give me the best experience and value for money. I have to mentioned the front desk staff (afternoon to night shift) are handsome guy and pretty girl, friendly and helpful. They are really caring and I can feel that they are truly treat you as a friend. The location is super and only 5 mins from Milano station. So train and Metro are no problem. The hotel is convenience and quiet. My room is facing a beautiful church so all 5 stars!!!!

    « to catch a train »

    Flew into Milan on way to Venice via train to catch a cruise. Hotel was adequate and met my expectations. Breakfast buffet is excellent. Is an easy 5 minute walk to train station. The 5 members in our party had no problem walking to hotel.

    « Typical Hotel in Milan »

    What you expect from your Milan Hotel but possibly larger room then usual. Brand new bathroom. Comfortable and clean and very close to the train station. Served its purpose and would stay in it hotel. Might be that they have refurbished rooms. Mine was a bit oldish but still comfortable. had an internal room and was great as it was really peaceful.

  • 5
    « A great welcome to Italy »

    Milan was our first stop in Italy and being greeted by the two gentlemen at reception couldn't have been nicer. They were bubbly and easy-going and really made you feel welcome. It is just a short walk from the main train station, with a few uneven surfaces to encounter. Our room was of a good size - enough room around the bed to move freely when the other is sitting at the desk. The buffet breakfast was fantastic and well worth the small fee. Everything so fresh and continually stocked (I couldn't help myself and had to keep going back for more). Best Western does it again!

    « last night of a 2 week vacation in northern italy »

    The hotel was very near the central train station which was what we were seeking. the price was very fair, the hotel clean and in keeping with the chain's standards. I would recommend it, tho not convenient to the major sites to visit.

    « Much better than what i expected »

    We spent one night at Best Western Hotel Madison - and we chose it for its proximity to the Central Station (it's literally 2 mins away from it). Considering that the hotel was close to the Central Station my expectations were low - i was, however, very wrong. The hotel staff was very friendly upon arrival and it took us only a couple minutes to check in. The room was nice, clean and the biggest surprise was its balcony: which was very big, with a table and two chairs, a perfect place to hang out. The bed was comfortable, the free wifi worked perfectly fine (and it was fast). The check out process was a bit frustrating. We were in a hurry to catch our bus to the airport and the only person working at 5 am was slow (although i'm not a morning person myself so i can understand this to some extent). We had to pay the city tax too (don't know why we couldn't pay it when we checked in, considering the fact that we announced that we will check out very early), the person at the reception told us that the systems weren't working very fast, all in all we were a bit uncomfortable thinking about the possibility of losing the bus. In the end everything worked out just fine.

    « Immaculate! »

    Great staff at the desk! Sparkling rooms with terrific, firm mattresses. Just a few blocks from Stazione Centrale. The complimentary breakfast was delicious, and beautifully laid out. Be sure to walk the few blks. to Il Tavolino restaurant for a spectacular dinner.

    « Good Central Choice.. »

    Good Central Hotel.. Only 3min walking from Milano Centrale (central train station and metro station!). Comfy, spacious and very clean rooms, Quick check in and check out, Polite staff. The breakfast was ok but for a 4**** hotel could definitely get better! We would stay there again..

    « Fair to middling »

    First of all should state this is a well located hotel if spending a short time in Milan as a five minute walk from Centrale station where can get trains or coaches to the airport and other places such as Como as well as the metro straight down to the castle etc. The price is reasonable too. We did have a few issues... The air con did not work and despite reporting it took a day too long to fix. Even in June means the room became warm. The lights switches are all very random and you have no idea what you are going to get and for some reason the light by the wardrobe is on a sensor which stays on for a few seconds only so can disturb your partner if need toilet in the night. Bathroom was okay although shower somewhat old fashioned. Did have modern TV which you can change language settings to receive the American shows in English. Be useful to leave a guide on how to do this as our Sardinian hotel did last year. We left Milan with some nasty bites too which I hope wasn't because we had to open the windows. Like others feel this is a reasonable 3 * for a short break.

    « Nice hotel centrally located »

    Situated a 5 minute walk from the train station (milan central)this is an easily accessible hotel. The staff are welcoming ,the hotel is clean and the rooms are a realnable pool and no gym,but a good quality 3 star hotel. We walked ro the highlight of the city ,the duomo cathedral,and it took about 45 minutes. It would be easy to catch the metro. Breakfast included was ok.all up this hotel represents good value.

    « Welcoming »

    After a 20 hour flight we were made to feel very welcome when we arrived to check into Hotel Madison. Reception staff could not have been more helpful and cheery. Location was excellent for our rail transfer the next day.

    « Great location and service »

    The hotel is located steps away from Milan main train station. Rooms are clean and actually more spacious than photos suggested. The whole Front Office team especially Kamir are wonderfully hospitable. We stayed for 3 nights and were out most of the time but he recognized and greeted us by names. Overall a pleasant stay and great value for money!

    « Nothing to write back home. »

    We spent only one day at Best Western Madison. Convenient location, few blocks away from Stazione Centrale, good decor... We wanted to try the restaurant for dinner, but the menu which was on display in the lobby made us change our mind immediately: it was way too expensive for that location, plus the restaurant was completely empy, bad sign for a restaurant. Location, yes. Friendly staff, yes. They start serving breakfast - which was OK - only at 7:00 am, which, in my opinion, is a little late for the type of customers of this hotel, who usually have their connection flights or trains in the very hearly morning. Nothing more to write back home.

  • 5
    « Nice horel »

    I stayed in best western Madison hotel for 4 nights. The reception is courteous and provided me a fast check in. Rooms are nice. Just aside the Milan central railway station. Ask for alternate room if you find smaller room for single accommodation. Should be improved on breakfast, as it seemed to not have a nice spread. Fresh cut fruits were lacking.

    « Loved it »

    I stayed here last night in room 115 and loved it. Hotel very close to station - you can easily walk, staff helpful, room very modern and I enjoyed the variety at breakfast especially the local cheeses, fresh ricotta and nicely made coffee. It's not in a busy part of town if that is what you are after. I would stay there again.

    « Only the location is good »

    Stayed there only because of it's close location to the Milano Centrale. My room was REALLY claustrophobic, also the whole corridor and all the room doors were "under construction" (but it looked like it is liked this from a long time). I wouldn't recommnd this place to stay there longer than 1 night.

    « City Centre Hotel »

    Stayed here for 3 nights recently on a city break to Milan. This hotel is located on a fairly quiet side street less than 5 minute walk from Centrale station with also a few tram stops nearby too so it's ideal for transport connections. The room was clean and quite well appointed, it pretty much met all of our needs. The reception staff were great, most spoke decent English and check in and out was straightforward. The buffet breakfast was ok, except the hot water for tea and coffee was tepid and some of the food had gone cold on a couple of mornings. The staff can make cappuccinos, lattes etc on request if need be. Overall, I enjoyed my stay here. The location was ideal for us as we were travelling around Milan and elsewhere. I do recommend staying at Madison Hotel.

    « Excellent service and location. »

    Stayed for 4 night at Best Western Madison and to be really honest I liked it. The room was big enough and really well cleaned (daily) while the single beds were really comfortable. The staff in the reception were more than friendly and welcomed! As for the breakfast I didn't expect it so good based on previous comments I saw in Tripadvisor. There was a big variety of croissants, muffins and Italian pastry that were freshly made and really delicious and the 4 days we stayed. I asked the staff for coffee and the made it really fast even by using my travel-Italian skills. The biggest advantage however is the location; really close to Milano Centrale where you can get a regional train, the metro line and the bus to the airport. Definitely recommended and I will go again next time in Milan!

    « Good hotel with good location »

    We usually stay at hotels with the Best Western badge and this one kept up the usual standard. A hotel that we will definitely stay at again due to location being so close to main railway station to get to other places. Only one draw back at breakfast, sadly some nationals do not queue (like the British do) and barge at the breakfast buffet.

    « Poor service »

    I booked for three nights. At check in I already remind the lady at reception for extra bed. And they did not provided because the man in charge said he had so many things to do and promise to do it tomorrow morning. Next day they still did not provide it. In the morning I remind the reception and he said will do it immediately. When I came to the room in the evening, it is still not there. Very lazy Italian. The air conditioning was not working. I ask the reception and they said they will send the man, until I checked out still there is no person come.

    « Polite, serviceable, clean, close »

    This hotel is about two blocks from the Centrale train station which also means it's near subway, bus, and trolley lines. Check in is easy and the rooms are Spartan, but clean. The bathrooms have been remodeled and, while small, get the job done. The room is "just there." Just what you need and nothing more. The beds, however were odd. We had two twin beds and they were not comfortable for either. The breakfast is not so good. The day we tried to eat there the eggs were cold, food was running out at all times and the staff seemed to be very busy doing what, I do not know. Do yourself a favor, grab a cheese sandwich and eat in a real Italian restaurant later. This was, at best, a bad American cheap hotel breakfast. Overall it's a fine place and gets the job done. I would stay there again as it is convenient, well priced and well kept.

    « Average, at best »

    The hotel is very close to Milan Centrale Train Station, and that's where the good things end. It's still a fair walk into the centre of town (about 20 minutes). I was disappointed with breakfast. The warm food (bacon, mushrooms, eggs) were congealed, and rubbery. Muffins and croissants were stale on some days (I think they were probably left over from the day before), coffee was weak and cold. The staff also constantly tried to clear your table to get you out, rather than just leaving me to eat my breakfast. We also had a weird smell in our bathroom for the whole time- it smelt like stale water, but there was no way to get rid of the smell. We also noticed this in the corridor on our floor on some days. Overall, it was ok. The reception staff were very nice and helpful, but if I needed to stay near Centrale station again, I'd probably look for an alternative option.

    « Perfect for a train stopover »

    Steps away from the central train station, in a silent alley in front of a historical religious school. Rooms are tidy and comfy. If you fancy (and have the time for) a visit to the Duomo or other points of interest, the underground stop is within the train station

  • 3
    « Not a 4 stars standard »

    Very close to the main station. The single room was very small and gave me claustrofobic sensation. The bathroom was bigger than the room itself. Not a 4 stars hotel standard for me. Breakfast was ok. Price not too high, but I don't think I would come back here in the future...

    « Excellent customer service »

    I was impressed with the reception and service from all the night and morning staff. I was unhappy about something and the night staff quickly sensed it and put it right. I also had trouble with the heating in the middle of the night and when i called, they were there in a jiffy.

    « Very good hotel! »

    Well located site, silent and spacious room. Two blocks away from the Central train station. Good breakfast. Very comfortable and clean room. Helpful and cordial staff. I highly recommend the stay. Good choice.

    « Great location when traveling by train »

    I traveled through Europe partly by train and this hotel is pretty close to Stazione Centrale which makes it easy to get to and from, didn't even need a taxi. The breakfast was good and the staff were friendly.

    « Nice sleep »

    With a late check in and a very early checkout I just stayed at the hotel few hours so I can just say that bed was very comfortable and staff was friendly. Location is great if you have to catch a train early in the morning, Central Station is near by

    « Nice location, mediocre service »

    Location very close to Milano central station, convenient to everywhere with access to train, metro and trams. Wifi very fast, breakfast also pretty good. A good selection of ham, pastry and fruit. Staff is pretty indifferent. Not responsive to requests and enquiries. I had to pick up stuffs like toothbrush and slippers at the reception myself. Most hotels deliver these stuff to the room.

    « Nice Hotel, clean and welcoming »

    Situated in a quite street about 5 minutes walk from Milano Centrale main line and metro station the Madison is a functional hotel and was ideal for my four night stay. The room was spotlessly clean and the staff friendly and helpful. Breakfast was quite good and consisted of both hot and cold food. I'd be happy to return.

    « Good Location (for Centrale) Average Hotel »

    Stayed here for 2 nights. Quite small room; not so comfortable bed; clean bathroom (bathroom better than the room); typical business hotel with nothing special or charming; good location- very close to Stazione Centrale; breakfast/breakfast room worse than average for Italy & for a 4 star hotel; staff polite and helpful; price was relatively good but with a timely reservation you can definitely find a better hotel close to/in the same area. I would not stay here as a tourist; maybe for business I would again. One key point regarding my comments for the room: I stayed at the first floor; maybe the room/floor I stayed was different than others; to be honest it did not look like the one's at the photos. I stayed for 2 nights in the first floor (I am mentioning this as

    « Decent, clean hotel, near central station »

    Rooms are small, but clean. Sound travels between rooms such that you can listen to the TV in the next room easily. My room had a great view of the beautiful church across the street. Restaurant was very good quality, surprisingly so. Breakfast was included. No gym. Hotel had aspects of 3, 4, and 5 star hotels. Guide I looked at showed every Best Western Hotel in Milan as 4 stars...I suspect that...then again, they had some other hotels listed as 7 stars. On a scale of 1 to 7, this rates 4. Very pleasant and helpful staff. Two blocks from Central Station, so you can easily walk it with luggage. Street is only 1 block long, so you'll need to look at directions on Google Maps before you arrive.(I used Street View feature, so I could find my way when I arrived.)

    « Great location 5 minutes from train station »

    Approximately?? €20 from airport by taxi. Hotel has a restaurant (but there are several other good ones in the area). Staff very friendly and helpful. They have a printer at the front if you need to print a train ticket. The room was one of the cleanest around the world and made up impeccably. Large bathroom (mine only had a shower) and had higher-end soaps and shampoo. There was an electric hot water kettle included. Breakfast was full/hot and included a higher-than average assortment of bakery items.

  • 4
    « Good location clean and friendly »

    Great location near the central station, friendly staff good choice for breakfast. Eveing meal in the restaurant was good, although inattentive wait staff. My room was a tad small,but did the job, bathroom was bigger then the bedroom. Would stay here again.

    « Recently Refurbished In A Convenient Location »

    Best Western Hotel Madison is located just a few minutes walk from Milano Centrale - making the location easily accessible and convenient. This Hotel has recently been refurbished, with many of the Rooms & Hotel Interiors updated. The Rooms are equipped with Flat Screen TV's, Comfortable Beds, Mini Bar & Work Desks. The Bathroom was not refurbished, however it was still quite Large and contained all of the amenities needed. The Air conditioning in my room did not work and was automatically controlled, making it difficult to sleep as the room was hot. Thankfully the window opened but the noise outside constantly disturbed me. The Breakfast room is large, with a great selection of both Continental & American style buffet options. Although I might have been a bit unlucky this time, I would stay at this Hotel again. There is much worse!

    « Good business Hotel »

    Great location.. walking distance from the Central Station. Clean though tiny rooms. Very Average breakfast. No variety even in the fruits in the 3 days I was there.No choice of eggs...just boiled or scrambled. They do have good aceto balsamico though with suggestions on what to have it with! Will definitely stay here again

    « Great Value »

    Had a comfortable night's stay here. Honestly, I wasn't expecting for this room to be so nice. I booked a few months prior and didn't really look at reviews or pictures. I'm a rewards member and Best Western has always been a safe way to go. They've always been a good value. The staff was friendly and very helpful. Even though I'm a native Spanish speaker, my Italiano is severely lacking, thankfully they all spoke English and didn't make break out with some bastardized version of such a romantic language. The Madison is centrally located and within walking distance to the train station and many restaurants. If you're a lazy American tourist like me and need a taxi from the station it should only be about €5-€7. As with most places nowadays, breakfast and Wifi are included. Ciao ciao!

    « Jennie and Stevie in Milan - October 2015 »

    The hotel is conveniently located to the Central Railroad/Metro station in Milan. The hotel is modern, the room was a good size and clean. Breakfast had a good selection of food and coffee. There was not a view from our room but the hotel is in a city setting so we did not expect a good view. It was a nice hotel.

    « Clean tiny room »

    Very clean and bright room but so tiny that it fits only solo traveller. The breakfast is poor and small. The price is very high for this comfort. Location is good if you plan to use Milano Centrale for trains often

    « Bright, Centrally Located Hotel »

    The Madison is a nice, modern hotel in close proximity to the Central Railroad Station that is also a main Metro Stop. The hotel has bright, modern decor. The bedrooms are not cramped and are well decorated. The bathrooms are very, very clean. The breakfast area is large enough for the purpose and mostly has a choice of tables to chose from. The food includes beacon, sausage, eggs, fruit, vegetables, pastries and local slices meat and cheeses. A variety of coffees are available and individually made. It is a self serve breakfast with staff to take away dishes and ensure that the tables are cleaned. The views from our side of the hotel were poor but that is to be expected in an urban environment. Staff are very professional and helpful.

    « Italy on a budget »

    I stayed at this hotel back in May and just had the opportunity to comment. It depends what you are looking for. I wanted to see Italy on a budget. You pay for what you get. The rooms are small but clean. The hotel is in a corner but close to a church, so I felt slightly better. You can walk to the trains and rails so very convenient. The pluses were the staff. One person at the desk, Abdu, he was exceptional! He was knowledgeable on attractions, restaurants, and transportation. Abdu is the best! The hotel is not one of the better ones but it served the purpose. The free breakfast is small but it was something. Free wifi a plus.

    « Nice Hotel, convenient for Central station »

    The Hotel is convenient for the station, the rooms clean and comfortable, although not large. The Reception staff were very efficient and friendly. The breakfast is buffet style with a few hot choices, but mainly continental

    « Not recommend »

    I've been there with my family didn't like it at all: the location was far away from everything. Rooms and toilets are very small. Breakfast is very poor and bad even not clean. The staff was very rude not all but most of them. Very noisy. If you don't have any other choice go to it.


Getting to the hotel ...

All directions
·From: Como / Switzerland. Take A9. Pass the Milan tollbooth and follow the direction to Venice. Exit Cormano and follow the direction to Milan. Keep on Viale Rubiconde, Viale Fermi, right on Via Murat, Viale Lario, left on Viale Stelvio, Via Sauro, Via Sondrio, Via Tonale, right on Via Filzi and right on Via Leopoldo Gasparotto toward the Best Western Hotel Madison. ·From: Venice / Genoa / Rome. From the West and South, Highway A4 (Venice), A7 (Genoa and Ventimiglia) or A1 (Bologna, Florence and Rome). Pass the Milan tollbooth (but only for A7 and A1) and then follow the eastern bypass. Exit on Via Palmanova, Via Leoncavallo, Via Andrea Costa, Piazzale Loreto and right on Viale Brianza, Sta...

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