Best Western Royal Hotel Caen

Super comfortable hotel room, not huge, but with a lovely view over the square in front. The receptionist Daphne was perfect, so friendly and helpful and made us feel so welcome. Location is ideal in the centre, and parking is right there. Would love to say again.

Very fresh rooms, good service. Having aircondition on the hottest days in France in all year really hightned the experience.

Great rooms looking out into the square where you can watch and listen to the hubbub of French life going by. Excellent breakfast with the key foods and well presented. Very helpful hotel staff and a neighbouring restaurant on the ground floor provides good food; and with seats in the square it's very handy for a casual drink in a lovely setting.

Our family of five truly appreciated our stay at the Best Western Royal Caen Centre. The location was great, in close proximity to shopping and amenities, wonderful restaurants and neighborhoods with charm, and historical sites (notably the castle). The rooms are clean, comfortable, and perfect size. The staff at reception work very hard to ensure all goes smoothly. We were lucky that our rooms overlooked the Place de la République and loved the balcony. Air conditioning worked great despite that our stay was during a heat wave. Breakfast options The property is also well located for side trips to Normandie, close access to major arteries. In addition, the location felt very safe.

Perfect location. Great staff and very accomodating. Has A/C but capped at 21.5 celcius aka 70+ F. I asked and they did have one fan they could loan me to help. Breakfast had variety (need to let them know night before if you are eating and when so they can accomodate and record charge). Very friendly staff.

Perfect location, interactive and attentive receptionist. Clean, big rooms and a super-large bed. I'm so glad I booked this hotel. Our room on the 1st floor overlooked the square and we had no issue with noise at all; there was also A/C in the rooms. Book with confidence "Top Notch"

The hotel is very well presented and in a good location close to bars, shops, restaurants and sites. I would say the room I had (4th floor) was very small with a tiny en-suite. There wasn't a great amount of storage in the room other than some open shelves and a small wardrobe, no bedside locker or drawers. I'm not too sure that the air conditioning functioned as required as it didn't seem to cool the room temperature down however all in all a reasonably priced hotel

We had a lovley stay for just one night at the hotel and wished it had been for longer but we will be back one day. The front desk staff are amazing - so friendly, welcoming and informative. Our room was on the first floor overlooking the square with access to a small balcony - a beautiful room. The hotel obviously appreciate that there may be noise from outside but do provide guests with ear plugs which is a nice touch. We chose to have breakfast in the hotel and this was really nice with all that you would expect in a French hotel. One minor negative is about the machine to boil the eggs - a regular 5 minute egg isn't cooked at all which is a shame to waste food - perhaps a sign to indicate cooking for a little longer or turn up the water temp. A minor point but only because food was being wasted. The hotel is ideally situated to wander the city from either the old city, the shops or the many restaurants in the area. There is also a small bar in the hotel where you can sit and enjoy a drink or take it to your room if you wish. If you are staying in Caen I would definately recommend this hotel - yes for the location, parking opposite, quality of room and breakfast but above all for the front desk staff and I am sorry I didn't catch their names; gentleman on checking in and out, a young lady in the early evening and a young chap at night who kindly booked us a taxi for the next day.

Driving to the hotel by means of Google Maps is a nightmare as G/Maps produces very strange route results lately. It takes you to the point across the plaza opposite the hotel from where it suggests you take a walk. The problem is compounded by the road repairs of Rue de Strasbourg preventing you from entering Place de la Republique. But as I was told by the hotel staff in view of this repairs cars are allowed to circumnavigate the Place via the pedestrian-only lanes. So you can drive the perimeter of Place de la Republique strait to the hotel's door, park your car in front of it to unload your luggage, and then park in the underground garage in front of the hotel. The hotel is very good. The location is excellent. The front desk staff are great, very helpful and amicable. The room was of good size with all amenities, clean, quiet and sound proof. The only problem was the a/c didn't work well although i'ts possible it wasn't on due to the off season.

in few words, you should expect a service and a quality of a cheap hotel, not the price that we pay for this hotel. So Clearly the price we pay does not meet my standard expectations.

A great hotel right in the centre of Caen. Perfect for shopping and exploring. Good facilities and a very friendly and accommodating staff. A good breakfast and a cute little bar area. Parking is right across the street from the front door. This is a perfect stop for those heading to the ferry ports. Cherbourg is just an hour and a half away.

Stayed here as part of a coach tour. Clean, modern little hotel ideally located in a very pleasant square in central Caen, close to restaurants, bars and shops. Ideal for exploring too. Small breakfast room providing an excellent continental breakfast and some hot food ie scrambled eggs, bacon and sausages. Rooms are small but have all the facilities. TV could do with some English channels, only Sky News which only worked for 1 day. Lovely dining room staff but the guy on reception, Dany, who also looks after the bar, really needs to go to a charm school. He is rude, arrogant, hates to be imposed upon and has no interpersonal skills. The hotel lost out on bar revenue, I believe, because of him.

We stayed here recently for four nights and used it as our base of operation for traveling around the Normandy region. While it isn't a boutique hotel or anything of the sort, it was just what we needed. Relatively large and spacious rooms, that were clean. Our room had a balcony which was nice. The bathroom was more modern and clean as well. The front desk service was very friendly when we arrived and helped with some recommendations of places to go and eat. They have parking right across the street which is a bonus. The location seems pretty central to the major areas of the city and it was easy to walk around the neighborhood. Overall, this place was a good and standard hotel visit and one that I would recommend to others who are coming to Caen.

Smallest room I have ever seen in a hotel. Even smaller than hotel rooms in New York City. Very convenient location though, close to restaurants and shops.

Great location, clean, good breakfast. Staff were friendly and helpful, especially Damien on reception and the breakfast ladies.

This hotel is a great choice for visiting Caen and the area. It is centrally located, there is very convenient parking right underneath the square which you can get through the hotel, they have friendly and welcoming service, and the room was large and comfortable. Our room had a small balcony overlooking the square, and was nice and modern. We were able to walk to the Hommes Abbey and the Castle, as well as to shopping and restaurants. Perfect!

Situated on Place de la Republique, it's quite close to a couple of Restaurants, an Italian Pizza restaurant was handy. It is NOT in the old town, being a 5-10 minute walk, where there are more restaurants. It was also not close to the train station. It had a nice but basic breakfast. (Although the tea was not hot - tea has to be brewed in boiling water, and when a pot of warm water is supplied with the bag along side it, you know it's not goingn to work.) The bath and shower were very hard to get in and out of. The bed was comfortable. Nothing English on TV. The girl at the front desk was a delight.

This was the most mediocre hotel of our trip. I booked it for location. I thought Best Western might be a bit more upscale than in US. Not. No toiletries except combo body wash and shampoo (which is horrible for hair) AC didn't cool the room and we had to ask for a fan. Could not even get an extra pillow. And of course - no bedside clock - hotel managers - a mobile is not a night clock! Breakfast was 'meh' and we decided to dine out in nearby Paul boulangerie. Popular hotel for tourist groups apparently. Personally, I would not stay there again, but under the right circumstances, I can see why it would be perfectly suited to some guests.

Overall, a nice hotel. The staff were very friendly, in particular the night porter who was on duty on 08 and 09 June - he was charming! The breakfast was fine - the dining room is small. We were part of a group tour so there were a lot of people having breakfast at the same time - this meant that certain items ran out very quickly and there was some waiting around for these items to be replenished - not great when one needs to be out of the hotel at a particular time. Our room was clean, with a comfortable bed. Unfortunately, we were on the fourth floor in a dormer type room and it was very small with sloping ceilings (several bumped heads over the course of our stay). The bathroom was also very small but my main objection was the location of the bathroom itself. The toilet was approximately 5 foot away from the bed and, as there was only a sliding door between the bathroom and the bedroom (which did not fully fit and could not be closed over completely), it meant that there was absolutely no privacy when using the bathroom. Unpleasant, to say the least. I would stay here again but would request a room on the 2nd or 3rd floor, where the rooms appear to be better laid out.

Nice hotel and bed room, the shower head was 5' from the base of the tub so you had to duck to wash your hair. Very basic breakfast that frequently ran out of items. Biggest gripe is the stuffiness of the room. Due to French law they centrally control A/C, room would not get cool, then a park across the street had parties until 2-3AM so you could not open windows. You could still hear the partying through the windows. The proximity to other restaurants was excellent, but would not stay there again since never got a great nights sleep.

The hotel is clean and comfortable, I booked a king bed for one night as I was having a late dinner in the area - but in September 2024 there is major road closures and construction just in front of the hotel - a little difficult to figure out how to drive to the hotel, and garage parking is down the street for a fee. The noise from the work outside started at 7:30 am.

Excellent hotel for our brief overnight stopover prior to our super early ferry departure. Great family room, clean and well appointed. Friendly and welcoming staff. Excellent underground car park opposite hotel entrance. Highly recommended!

This is a lovely hotel in Caen in a great central location. Check in was easy and staff were very friendly and helpful. Room was very nice too and bed was very comfortable. Parking was very close by and convenient. Breakfast was very nice as were the breakfast staff. A pleasure to stay here. Thank you.

We arrived late (2330) and were greeted with a smile, which was so satisfying that we had booked a caring establishment. This was indeed true. Every member of staff met our, and we are sure would meet yours too if you book this hotel. Location is good, central for buses, shops (Especially for ladies), restaurants (some do not open on Sunday or Mondays) a supermarket, car parking. Nothing was any trouble. If you go to Caen stay here.

Have stayed in several Best Westerns over the past few years and this was one of the best. Marie, the hotel's Directrice was so helpful doing everything possible to make our stay as enjoyable as possible. Parking below the square opposite is discounted (albeit the spaces are tight for medium-large vehicles) as are meals at the name-asked but unrelated brasserie next door.

Stayed for three nights as part of a group with Rifleman Tours. Convenient location with restaurants close by. Hotel staff were very welcoming and helpful. Breakfast was buffet style with plenty of choices. Room was well appointed and overlooked the square

Big fan of Best Western in France and this one is another keeper. Comfy rooms, great service at the best locations for fair prices! They give you a discounted fee for parking at the Indigo République too, which I'd recommend for parking. Rooms looking towards the square offer a nice cozy view, the street can be a bit loud though in case you're a light sleeper.

Great location, friendly staff, spacious comfy rooms and a car park just feet away. It was ideal of a one night stop over for us but would also be a good centre for a few days. Restaurants just a short walk away and a nice breakfast. Would have preferred non machine coffee but it was still good.

Very comfortable hotel. Big king size bed with pull out couch. Our rooms overlooked the square. Parking was convenient and right outside of our hotel room. Breakfast was great. The hotel was close to Caen Castle and lots of shopping nearby. Would stay here again!

We drove to the hotel from Omaha beach. GPS Navigation was not helpful because numerous streets were closed off on multiple routes. Ended up taking 20 minutes to find a route to get to the hotel. Parking garage is located across from hotel, which is nice; however, to enter the garage on foot you have to enter the passage due east of the car entrance. Room was large; but hot unpin entry and the AC was governed so we couldn't turn it down to where we felt comfortable. Third bed was a cot. Not many restaurants for food options near the hotel, just bars for drinks. Would not stay here again.

The location was great. The staff was helpful. The bed was comfortable. Everything was spotless. The downside was the shower- no curtain or door. It was impossible to shower without soaking the bathroom. The town was walkable. The hotel was close to William the Conquer's castle. There were many outdoor restaurants within easy walking distance.

Great location! Within walk-in distance of many shops, restaurants, coffee shops and grocery store. Parking is in a garage directly across the street for a $20. daily fee. Also,there is a mini bus stop right outside the door. Nice rooms and helpful staff!!!

Friendly service, clean and spacious, comfortable rooms, unbeatable location, good breakfast, good value. Caen is perfect as your hub to go to the d day beaches, William the Conqueror castle, Bayeux tapestry, Rouen, Deauville, Mont St Michel, etc as day trips, and the hotel is reasonable enough that you can do it. I'd be back in a minute, and definitely recommend it.

The hotel is ideally placed right in the centre of Caen with a secure underground car park directly opposite the entrance. The restaurant 'Le Royal' was next door but is not owned by the hotel!? The room we had was adequate but the toilet seat was loose and the shower dripped onto the bathroom floor. Breakfast again was adequate but nothin g special and on one day, they simply forgot to put out scrambled eggs! One staff member stood out - Remi. His cheerful 'can-do' attitude was something the other staff members should aspire to. Because of him, my rating was four stars instead of three!

LOCATION: On the Place de la République, it was with within easy walking distance of major sights: Abbaye aux Hommes and Hôtel de Ville in one direction, Abbaye aux Dames and the Château, the remnants of Guillaume le Conquérant's (William the Conqueror's) and his missus, Mathilde, fortified bolthole, in the other. Bayeux is just a 20 minute train ride away and not to be missed: the amazing tapestry is still delighting the masses with its story after a thousand years and nearby is one of the most elegant Gothic cathedrals in Europe. ROOM: The large de luxe room with two sets of French windows onto a small balcony overlooking the Place de la République was extremely comfortable. Large bathroom with plenty of room for toiletries. SERVICE: Amiable and smiling throughout with welcoming, knowledgable reception staff. BREAKFAST: Included in the de luxe room rate I'd opted for and good value. France is a carnivore's paradise but as a vegetarian, I was well satisfied with the selection of summer fruits and cheeses.

The hotel has been renovated so most of the interiors, fittings & amenities were new. The size of the room was decent not too large not too small but definitely much better than the Paris hotels. Had breakfast one day and I feel they could have little more variety for 14€. Plus the AC in the room was not working to it's optimal capacity given it was 107F but it was bearable. All in all I loved the place.

The nicest Best Western I've stayed at since the 90's. The U.S. BW's should follow their lead. Clean, nice breakfast and very nice staff. Jeremy and Remi were very helpful. I'll be happy to stay there again.

Met the best hosts, Jeremy and Dany, at Best Western Royal in Caen. They are the nicest hosts in Caen. They gave us the best services while we were staying at the hotel. They gave us directions where to go for sight seeing and what to do in town. I'll highly recommend people to stay at Best Western Royal in Caen.

This BW in the very center of Caen has an amazing location, close to everything, so you can cover the attractions on foot. It is set in a pedestrian zone overlooking the central park with interesting sculptures. Staff was very kind and check in fast. Our room was pretty small and they asked an odd question if we wanted it to be cleaned next morning ??! Our safe deposit box did not work, asked twice for that, the guy came to our room but it couldn't be fixed. No offer from the hotel to change the room. There is only one English news channel. Didn't have our breakfast here as it was not included in the price, and it costed around 14 Euros pp which is way overpriced.

This is a really great hotel in the heart of Aubagne. My room was huge, had a lovely bathroom with tub, and overlooked the town square where they had a really nice farmers market on the Sunday morning. Breakfast is served on the open air rooftop. Parking is available for 8 euros at a nearby secure garage.

Stayed here for a business trip. Hotel was in great location for restaurants and supermarket. Staff were all super friendly. Most importantly, room was spotlessly clean and perfectly fine. Some noise coming from the front at times (my room faced the main square). Breakfast buffet was nice, plentiful and surprisingly good! Wouldn't hesitate to stay here again, perfectly acceptable clean and friendly hotel.

We stayed in Caen as a base for visiting the D-Day beaches. Caen is beautiful and I recommend taking time to explore the city if you are visiting. The Royal Hotel if centrally situated and is a very clean and smart hotel. Our room was a little small but fine for a few days. Breakfast was more than adequate if a little uninspiring. Overall clean and did the job of a short term stay very well.

Room was dirty Breakfast was empty the second day (no eggs, no pancakes, no cheese, no croissants, etc.) There is a 50% deposit fee. Deposit wasn't returned and its been longer than a week since we returned from our holiday. Called multiple times and the staff are literally being of no help and things are moving very very slow!! Please avoid this place.

What a wonderful place! They were so accommodating and kind! Jeremy was terrific and amazing behind the bar. A fantastic place run by such a warm staff AND KUDOS TO JEREMY FOR FINDING THE NFL PLAYOFF GAMES!!!!

If you are the traveler visiting Caen for a night or two by car, this hotel comes in very handy. Right in front of the hotel is a large underground car park and the main attractions of the town are within easily walking distance. The bathroom has a nice bathtub and the room is very cleanly kept. The reception is very polite and friendly. The tariff was also reasonable, found no flaw during our stay at all.

Man we were pleasantly surprised by how great this hotel was. The location is perfect, right in the middle of town with plenty of choices for food and shopping. Briac at the front desk was extraordinary, he helped us with directions and anything we needed. The rooms were cozy, with everything you need and we had a great view up on our balcony. We're already looking forward to coming back!

Clean rooms , fantastic front of house gentleman and nothing is too much trouble. Briac is so helpful and Caen as a destination is a little gem. Nice restaurant and intimate bar area . Great shopping . I would recommend this hotel . Underground parking opposite

Wow, just a fabulous stay. We visited for two nights in September (10th and 11th) for exploring the Landing Beaches, and World War II sites of Normandy. The hotel is situated on a nice square so we had very nice views out of our window. There is construction going on (improvements) to the square, but all the businesses were open and there was still lots of activity. The room was spacious and we received great housekeeping service every day. The hotel was super clean throughout. Breakfast, included in the room rate, was very good, and there was lots of variety. You were able to visit anytime during the several hours each morning that the buffet service was provided, rather than having to make a reservation for a table, which was great. The staff, including Laure, at the Front Desk, were very friendly and helpful in calling cabs, giving recommendations for restaurants, etc. She was especially nice and pleasant with each encounter. We had a great lunch/afternoon snack there, also, at the outdoor bistro, Café Coronne, at the hotel. We treated ourselves to the delicious "charcuterie" board, which featured the wonderful patés, sliced meats and cheeses, wonderful French butter, and assorted greens, and great bread. For dessert the creme brullee and café au lait was fantastic! This hotel is highly recommended as it's super conveniently located downtown, so you can walk lots of different places easily. The only drawback was the construction, which isn't the fault of the hotel, but did take away visually just a tiny bit. All in all, though, great visit.