BEST WESTERN PREMIER Why Hotel,  Lille 

4.5/5  - based on 873 guest reviews.
7 Bis Square Morrison, 59000, Lille, France - See map
+33 320503030 +33 320527363

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> Room 1

1 adult

 

Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Restaurant
    Restaurant
  • Onsite laundry
    Onsite laundry
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
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Perfectly located in the heart of Lille, this newly opened contemporary design hotel offers en suite comfortable accommodation, with free Wi-Fi and a 24-hour reception in a unique distinctive building. All of the rooms at the BEST WESTERN PREMIER Why Hotel have an elegant, original decor and wooden floors. Each room features a desk, an iPod® docking station and a flat-screen television with cable channels. A mini-bar and a Nespresso® coffee machine are also provided for your convenience. A buffet breakfast is served every morning in the communal lounge or in the comfort of your room. Guests can also lunch at the hotel's restaurant, or enjoy a refreshment from the beautiful bar. Parking is available at cost. Rooms for guests with reduced mobility are also available. The BEST WESTERN PREMIER Why Hotel has a fully equipped boardroom, available for meetings and receptions. Conveniently located 200 meters from Rihour Metro Station (Line 1) and a 15 minute walk from Lille Europe Eurostar Train Station, Lille's most fashionable shops and restaurants are on its doorstep. Enjoy your stay.

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Room 1

Guest reviews


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based on 873 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
574
Verygood
 
255
Medium
 
32
Poor
 
8
Horrible
 
4
Business Business 143
Couples Couples 476
Family Family 90
Friends getaway Friends getaway 57
Solo travel Solo travel 28
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
BEST WESTERN PREMIER Why Hotel,Lille
  • 5
    « Superb hotel »

    Stayed for one night for a business trip and it was superb. The aroma was lovely as you walk into reception. Rooms are spacious with an amazing bath tub and gorgeous fluffy towels and robes and slippers. For breakfast there was a good choice. Would definitely come back again. Highly recommended

    5
    « Nice Place »

    Hotel stay in a great location in the center of Lille you can walk around to see the city as well as find many interest place near the hotel. Nice design comfortable room with everything you need , staff is very helpful.

    4
    « Visit to Lille »

    Hotel has a great location. Nearby everything. Classic room is good, but bed is small (Queen size). Next night we stayed in De Luxe room and that is a room we would recommend. Spacious, good beds and bathroom, separate toilet. First night we were kept awake by people sitting outside the cocktail bar, it has a covered terrace (on a weekday, we were on the fifth floor). Next night we moved to the other side of the hotel and even though there you are in the middle of the city centre, the noise is not disturbing. Breakfast is good, but not excellent. Everything is available, most of it is sweet, not to much choice in bread. For a few nights in Lille, we would definitely recommend this hotel, but choose for a De Luxe room that is not situated in the floors above the covered terrace.

    5
    « Excellent location and stylish room »

    We were very happy with this hotel. The staff were friendly and helpful, the room was modern, shower and wc area spacious and exceptionally clean. All mod cons including an espresso machine and free mini bar (we haven't seen this in a long time) The little touches were really appreciated. The wifi worked very well. I would highly recommend staying here. We didn't dine so cannot rate the food.

    4
    « Great rooms, average breakfast and bar »

    We stayed here for two nights on a mini holiday and were truly impressed by the rooms and location. Beautiful and comfortable bed, lots of amenities, new tv with a plethora of channels and a free minibar! Only downsides were the limited room service menu, the average breakfast and very slow bar service.

    4
    « Nice rooms, standaard breakfast »

    The hotel has beautiful, modern rooms with a rather large bathroom for a city hotel. Also the free minibar and the weekend breakfast until noon are great. A strange thing was the constant noise and loud music that we heard in our room. It seemed to come from the street, but when we went outside there was no noise at all. It certainly didn't come from inside the hotel, so we still wonder where it came from. It was rather annoying .... Breakfast was ok, let's say a three star breakfast in a four star hotel.

    5
    « Great hotel and excellent location »

    Booked here for a two night stay with my husband. It is a lovely, well appointed hotel with great rooms. Modern, light, excellent facilities, friendly staff, a really good find and I would happily recommend it.

    4
    « Lovely but loud »

    Me and my girlfriend stayed here in March of this year for a long weekend. After a long drive down to Lille I was pleased how easy the parking was to sort out and how secure it was. The room itself was spacious and very modern, however, we were in the room directly above the hotel bar. The music and outside smoking area were constantly noisy until around 2am and as the aircon was not working we had no choice but to have the window open. In the morning we requested to change rooms to a higher room to avoid this happening again and this was done efficiently so thank you for that. In terms of the room, it was completely faultless. Large, powerful shower, big flatscreen tv and also a very comfy bed.

    4
    « Still one of the best hotels in Lille »

    My second visit at the Why in Lille. My first visit, I was amazed and was given a huge room (402, I believe which had 7 windows). This I was given a much smaller room, despite being a Diamond member and having booked 5 months in advance. I was told that because I used a third party site, I wasn't entitled for an upgrade, but at time of booking, I did call the hotel directly and asked them to match and they said they couldn't. They could have saved the commission and everyone would have been happy. Room is still very nice and the bathroom just superb. Just a bit less closet space and not as many windows (only of the 2 partially opened, compared to all 7 in my other room). Still love the complimentary minibar, but no courtesy tray like I had last year. Great wifi, bed, etc... everything you need for a pleasant stay. Some little quirks that the hotel should be aware and need to be careful to avoid losing their #1 status in Lille: During my entire stay of 7 days, the soft boiled egg cooker was broken. The same occurred when I was there in Aug 2015. If the thing is breaking that often, just buy another, they don't cost that much, especially for the cost of the full breakfast buffet €15. (An express option is available for €7, consisting of just a croissant, coffee and juice). For about 2€, I went to "tout chaud" just down the street and grabbed 2 fresh croissants, along with the free Nespresso and orange juice in the room, what else can I ask for.. On 2 consecutive days, I had no hot water in the room around 8:25am. And I mean, the water would go from a tiny flow to nothing at all. It came back 15 mins later. I was told that they had water issues on the street the night before. The following morning, I got up earlier and it was fine..Cold water was always fine. One night, I woke up to a boiling hot room (AC had been switch to Heat in the entire hotel) when it was 30 degrees outside! Luckily, they fixed it very quickly and by the time I woke up up, I was able to switch the AC back on. Toiletries are not always replenished. I had to ask for soap a couple times because the maid would not replace them in the bathroom. I have to say that they use excellent L'Occitane products. The bathmat was peeling and at times not even replaced (I had to use a regular towel). So little things like things like this that could cost them their first place, but for now, I still love this hotel and will return without hesitation.

    4
    « General - one night stay »

    Well located in center of town, near social life & restaurants and within easy walk of the walls sorrounfing this historic town. Room was good with all usual amenities. Well received at reception, friendly & helpful.Secure parking available at a normal cost

  • 5
    « Clean, Friendly, Cozy and a Great Value »

    The hotel is near the main square in Lille which makes it easy to access the the old city. The room was wonderful. Points I appreciate are cleanliness, excellent and thoughtful housekeeping and comfort. This hotel was all of them with the added bonus of a bright and expansive layout of the room, solid floor and walls so I heard no neighborly noises, a great big wonderful bathroom with L'Occitaine products and a 'pouf' scrubber in lieu of a washcloth (although those were available). Clean robes and slippers, open mini bar, a charger station were great bonuses that did not go unappreciated by me. The staff was patient and friendly and did a great job juggling clientele while busy. The breakfast was for the most part pastries - which was fine by me. The eggs and cooked bacon/ham were limp and sad. Not sure if the eggs were from a box (dare I think it...) and why would you put crispy pan fried meat into a covered casserole dish which causes it to steam? I had a truly great experience and recommend with two thumbs up. I've added pictures of the room.

    4
    « Great location »

    This hotel is in a very convenient position for both the commercial district and the old district of Lille. Both our room and bathroom were spacious but with very little storage in either. There was a wardrobe about 30cms wide but no drawers at all and no shelves or drawers in the bathroom. However, both were spotlessly clean and robes and slippers were provided. The bed was very comfortable with beautiful linen. Good breakfast at reasonable price. Staff were friendly and helpful. .

    5
    « Nice hotel in a good spot »

    We were not overly impressed with the city of Lille itself, but this hotel was a nice place to stay. The room was very comfortable and it was in a good location. We had drinks at the bar and found the service to be very, very slow and inattentive. Other than that, we enjoyed our one night stay at this hotel.

    5
    « Why is it so good »

    For you Americans do not think about the Best Western mom and pop hotel. This is an upscale euro chic property. Situated two blocks off the main square in old town. A perfect location. The accommodations are wonderful. The bed sumpremely comfortable and the entire property is scrupulously clean.

    3
    « Good Hotel - Excellent Location »

    Good hotel in an excellent location. Free mini bar in room. Good size bathroom. Room service menu quite poor. Not all TV channels available. Friendly staff. Breakfast average. Cleaning in room not quite up to standard. 10 minute cab ride from Eurostar Terminal.

    5
    « Accommodation »

    Very clean fresh smelling room in central position near the main shopping plaza and food chains. Interesting places to visit all within walking distance of Hotel and train station no need for taxi or buses rent bikes and use the safe cycle routes around the city.

    4
    « Very Clean, Friendly and Convenient Location »

    Hotel is in a reasonable quite area. Parking isn't free; however, you can pay €16 per day with hotel and they will allow you to park across the street in an underground parking lot where they have reserved spaces. Watch out for a man who pretends to be a parking tenant and will advise you to park in a parking space next to the hotel and then ask for a fee to park in the space. I asked the hotel about him, and they warned us not to give him our money, for he could possibly take it and not put a ticket on your car and then you could get a parking ticket from the police. If you chose to park outside the hotel, there are parking machines. Pay there! Guest room was clean and trendy. Bathroom was clean and stand up shower was amazing. Could have spent hours in there. Hallways were clean. Staff were very friendly and spoke good English. The restaurant, I didn't eat in, but passed through a couple of times, and looked really nice. The breakfast also looked great, but I thought €18 pp was too much. You might as well walk, no more than a 10 min walk, into the centre and have a variety of food options to choose from. I would definitely recommend this hotel and would stay here again. Also, this hotel is very child friendly. They will provide a crib and bottle warmer for your room, should you be travelling with a child.

    5
    « Great location & lovely room »

    Modern decor; lovely walk in shower. Comfy bed. Aircon set just right; Fridge refilled free every day. Great location for access to main square & old town. Reception staff very friendly. Would definitely use again.

    5
    « Awesome hotel on the edge of the middle of the old town... »

    Stayed here for 3 nights. Loved it. Ace hotel. Very cool. Had a junior suite with a huge balcony looking over the city. Loved Lille. Very un-touristy. Super interesting. Loads of bars and restaurants and a breathtaking cathedral. This hotel is right in the thick of it. I would definitely stay again. Really nice place. With nice folk too.

    5
    « Excellent choice for central Lille »

    We stayed here for one night on our way to viewing some of the WW1 battlefields. It was an excellent choice, close to the Eurostar station and very handy for central Lille. The bedroom was very modern with good facilities including a coffee machine and good quality bathroom products and the bed was very comfortable. Would definitely stay here again.

  • 3
    « Be Careful Of The Bill When You Check Out »

    My experience at Best Western Premiere Why had positives and negatives. As others have stated, the bed was very comfortable. The shower was quite nice. Although there was no rubber mat, so be careful not to slip. The toiletries were high quality, and the free minibar was a plus. The breakfast cost €15, and was delicious and plentiful. The Nepresso machine in the room made great coffee. The staff was friendly and tried to be helpful. There were a few problems though. The minibar, in my room, was broken. I was told that it was not supposed to be cold. After a few days the minibar was finally replaced, and it kept drinks cold. On some days the minibar wasn't replenished, so I had to ask at the front desk for water and other items. The room was small but comfortable. There were no drawers and only one available shelf in the closet. You might have to ask for more hangars. The sink, in the bathroom, was shallow and rectangular. I asked, at the front desk, for a wake up call for the morning on my last night. The phone rang in the middle of the night. I called to say that I had requested the wake up call for the morning not the middle of the night. I never received the wake up call in the morning. When checking out, I was told that I owed €380. That was very wrong. No way were a few breakfasts and the city tax €380 which was more than three times what the bill really was. My bill was only €102. It took quite a bit of explaining to the woman at reception, while using a calculator, to get the bill correct. I had asked to see a breakdown of the bill but was told there was none because of the new system. I was not given a print out of the charges for my stay. Very shady treatment. Be careful when you checkout to make sure you are not overcharged. If it weren't for the problems that I had experienced, I would have given the hotel a higher rating.

    4
    « Great hotel in central location »

    The hotel is great, staff very friendly and helpful. Location is perfect, you can walk from here to almost anywhere in Lille. A 4 minute walk to the grand place. Great rooms, good bed, perfect shower! View from the rooms is great, many windows in each room. Enjoyed our stay here and probably will stay again when in Lille.

    4
    « Good find »

    My wife and I stayed here to celebrate her birthday after a trip on Euro Star. It is quite easy to find and not too far away from the railway station. Our room was very pleasant with a flat screen TV and nice bathroom. We would definitely stay here again in the future.

    4
    « Comfortable hotel with nice extras »

    Stayed two nights after touring Belgium and found hotel easy to locate and able to garage the car (extra but only across street but go to reception first) All the staff were very professional.room clean and big enough for two. As other reviewers have said free l'occitane bathroom products and the fridge is restocked daily but no wine only beer water etc but excellent. Wifi good close to tourist strip and overall very convenient hotel.

    5
    « An amazing hotel right at the heart of the city »

    We stayed in room 506 and 507 in August 2014. The building is not easy to miss. Too many egg-shaped windows. A nice quirky design feature. Parked the car, checked in and went up to our rooms. Room 507 must be their best room. Spacious, with a sitting area, comfortable bed, nice bathroom (shower only), good AC and excellent WiFi connection. And a huge terrace with a view. Runs the whole length of room 507. A summer retreat to lounge in the evening. Amazing. Room 506 was a normal room. Well appointed, but without a terrace or balcony. Breakfast was a very nice start of the day. A lot of choice and very well prepared. The staff seems to love their job. Service minded, cheerful and friendly on a daily basis. Smiles all around. How could you not like a stay in this place. We liked it a lot.

    4
    « Three nights »

    This hotel is in a very good location, rooms are clean and modern and good in size for a couple but definitely NOT for three even if he is a child. I did not like the idea that the toilet is separate as you need to go the bathroom anyway to wash hands (no sink in toilet). Another credit is you get a free mini bar.

    5
    « Excellent »

    We spent one night at this hotel. The staff were very helpful. The room ticks all the boxes, minibar and coffee all included . The room and bathroom were both clean and good quality towels. A place we would certainly visit again.

    4
    « Centrally located, clean and modern room. »

    We thoroughly enjoyed our stay. The hotel was centrally located and very close to the old city and shopping area. We stayed in a deluxe room, which is larger than a standard room. The mini bar was complementary. It also had a Nespresso machine and complementary coffee pods. The large bathroom contained a huge shower, good quality towels and amenities. The doors were wheel chair friendly. The bed and pillows were very comfortable. Staff were friendly and efficient.

    5
    « Excellent one night stay. »

    Great location, great staff - very helpful and friendly. The hotel room is wonderfully decorated, comfortable , stocked mini bar. Good room service menu and service. Free wifi- works well and a secure car park. Overall a very good hotel and would happily stay here again.

    5
    « Really, really comfortable »

    I spent 3 nights here and was so happy with the room, the service and the location. The room was very clean, roomy and the bed very comfortable. It was extremely clean and the bathroom was a gem! Large shower with choice of rain shower or hand held. The hotel was within walking distance (about 5 minutes) from town centre. There was a laundromat across the road which I made use of. Overall, a great experience and top shelf hotel.

  • 4
    « Good city break hotel »

    We like the hotel and the staff who worked there. The hotel is located near to the town square and to pedestrianised shopping area. There are good restaurants and eateries near by. If you can smile to the team on reception in the right way, you can get your request for a room above the 4th Floor. We were located in room 502 which was brilliant. A word of warning, if you and your partner are not exhibitionist, then this room isn't for you. Thankfully my wife is a hardened exhibitionist and was able to go about her business with the staff of the offices across the road being able to watch everything as they stood in the tea point for their extra long coffee breaks! There are net curtains, but the sun hits the bedroom windows all morning, so pointless if you want to hide your bum. The room was brilliant and will tick your 'like boxes' if it is your intention to go out and explore and not so good if you need afternoon naps. Once you open the windows the whole of France walks into your room, they do however provide some form of sound proofing when closed. The shower room was brilliant, with dressing gown and slippers provided. The toiletries were from Octane, oh la la. and the shower had a sliding door hiding a window, which once opened allowed your partner to watch you scrubbing yourself from their view point on the bed, (I didn't make a good job of making that sound romantic, but if you have a pulse, it's fun). The Bed was good and comfy, the décor lovely, the safe was free...Spain take note. The one downside was the mini bar which was 'free', but didn't work and generated a lot of heat. Simple ask at reception for cold replacements. Now you would have read in the reviews below that there is a smell in the lifts and it was lingering there when we stayed, nothing the hotel can do due to the floods that we read about a few months ago. The smell can be found all over the city centre. Don't blame the hotel management. Grin and bear it till you get up to the 4th, 5th and 6th Floor. If you are based on the 1st floor you will have it in your room. We didn't have breakfast at 15 Euros each as there are plenty of eateries in which to have breakfast which are a lot cheaper. Newspapers were available in reception and some were in English, but try and brush up on your French by looking at the French publications. Plus there is free fast wifi !!! I said this hotel is in a convenient location and it is, even the tourist information office is located about 200 metres away. Highly recommend this hotel for a city break. Have fun with it and have fun with the hotel staff, they are a great team. We will use this hotel again when we come back to Lille.

    5
    « Comfortable hotel in convenient location »

    This is a very comfortable hotel with helpful staff. It is conveniently located a short distance from the old town. Our room was very pleasant with a comfortable bed and a large, powerful shower. We found the air conditioning efficient and quiet. The complimentary mini bar stocked with soft drinks and beer is a thoughtful touch. Previous reviewers mentioned the smell of drains in the lift. That is still there but it is only noticeable in the lift. We were on the third floor and were concerned about noise levels especially as we were there on the night of the Euro Football final. We could hear some noise but not enough to cause any problem. Breakfast was a bit disappointing so we only ate it once in the hotel. After that we went to 'Be Yourself' a cafe only a minute from the hotel and selling a great breakfast selection. I would not hesitate to recommend this hotel.

    4
    « Lovely hotel- great location »

    The hotel was lovely. We stayed in the suite and it was a lovely room with a large comfy bed and a huge balcony. Very peaceful hotel but right in the centre. The only downside was the cleaning service. We arrived at 2pm check in time and got told to come back in an hr. We came back at 4pm but the room still wasn't ready until 4.30pm. The next day we went out at 10am and came back at 4pm. Our room hadn't been cleaned and they knocked on the door at 5pm asking if we wanted it done. This was too late. Other than this the hotel was lovely and I would recommend.

    5
    « Marvelous stay in Lille »

    Large clean European rooms with a free minibar. Comfortable bed. Friendly staff. Loved the in house fresh coffee in the morning. The location was great about a two minute from a large square that had a good selection of cafes, restaurants and shops.

    4
    « Unique place to stay in a wonderful town »

    My first stay in seventies themed hotel, I hope not my last. The receptionist went out of her way to make our stay remarkable, recommending restaurants making reservations and tell us about the town. Of all the places I stay and the service I receive, this one sticks out. Really unique and comfortable room, a room you don't want to leave. comfortable and light with a really amazing bathroom. The average breakfast is disappointing because they do everything else so well. Never the less, I would go out of my way to revisit Lille and stay here.

    5
    « Wonderful small Hotel »

    Great hotel the location is very good the service is great the breakfast is rich The room is small but very nice with an espresso machine and free mini bar . The shower is tiny but very practic Very recommend for a night visit in Lille you have it all you need. YOSSI.

    4
    « Nice Hotel very central and great design. »

    Great rooms with an outstanding design, the bathroom was one of the best I have ever been in. Great central location where you can discover Lille by feet. Very friendly staff that helped in every situation. Good services such as high speed internet for four devices and more.

    5
    « Short Notice Night Away »

    I booked this hotel last minute as we had a weekend to ourselves kid free and I decided to drive to Lille. When we arrived the staff were very helpful and showed us where the car park was (located underground across the street in a secure garage). When we checked in we were taken to our room which was lovely, clean and lots of extras to be had as well especially when we were informed that the Mini bar in the room was free as well. I have to say the shower in the bathroom is the best shower I have ever used amazing so much so I'm going to be upgrading mine at home to the same one in the hotel. Overall good trip the only negative was that the restaurant is not open on the weekends which is a shame but nether the less still a very good stay.

    3
    « What a shame »

    There is a lot to like about this hotel, it is very reasonably priced for Europe, large rooms, well appointed, great shower, comfy bed, Nespresso, very friendly staff, convenient to the old town etc. Big ticks. The downside was the horrendous stench in the lifts (drifting into the lobby) and in the hallways (we were on the 1st floor). It is gut wrenching. Apparently it is 'underground water' which they can't do a lot about. It is undoubtedly sewage and you can hear it running beneath you when in the lift. The smell did also seep into the roo a little - not great. A real shame as it is otherwise great.

    5
    « Amazing value for money »

    We stayed at the best western when we visited Lille for the Christmas Market. This place is in a perfect location close to the centre. Amazing value for money - free fast wifi, great reception staff, nice bar and rooms are of a high standard. We were shocked at just how great this hotel was for the price paid. Would highly recommend.

  • 5
    « Excellent room - free wifi and free mini-fridge! »

    Just had a two night stay here. Thought the room was great, very clean, comfortable bed. Shower was fun...in fact a real eye opener. Location was very good, but as some have mentioned can be a little noisy of a nighttime, but didn't bother us. The bar was good with the drinks not being any more expensive than any of the bars around the city. Staff were also very friendly. Thoroughly recommended.

    4
    « Good location. Clean rooms »

    The location of this modern hotel is perfect although, because it is a busy eating area, there is some noise at night (my room was on second floor-perhaps less if you are higher up). My queen sixpze room was fine for one person, but would be small for two. Shower and Le Occitane products ere wonderful. The o ly thing that stops me giving this hotel a five star rating was that there was a horrible smell of sewers in the lift. Fortunately the smell did not extend to the room!

    5
    « Best hotel I've stayed at for a while »

    We stayed here on a romantic weekend and the room facilities were exceptional. Luxurious towels, good size room, ingenious walk in shower and nespresso coffee maker. All in a central location we couldn't have asked for more.

    5
    « Why Hotel »

    Good location, nice room comfortable bed, quiet, brilliant shower, what more could you want. Price was a bit high but all the hotels were at a premium rate due to the size of the conference in the city at the time of my stay

    5
    « a wonderful hotel to stay in Lille center »

    The hotel was located in the down town center of Lille. It is about 5 minuts walk to the Grand place where you can enjoy most of the landmark of Lille downtown. It is about 1 minute walkt to the art museum. the hotel room 602 has wonderful view of the city. It has 7 windows in total. Free mini bar makes your stay even better. There are a few bars and resturaunt around the hotel buiding which are good place to relax. It is among one of best hotel that I have even stayed with. I definitely will stay in the same hotel if I visit Lille again.

    5
    « Excellent, warm and comfortable »

    It has been some time since I had this excellent feeling when entering a hotel room. The room was very nice, warm and comfortable. Especially the bathroom was very nice. We had free non-alc drinks, coffee and tee from a coffee machine in the room. Somehow the room made me feel very welcome. The location of the hotel is excellent, as it's only a 5 minutes walk to the grand place. I would definitely recommend this hotel to everyone!

    5
    « Wonderful stay, amazing suite & staff so helpful »

    Having spent some time travelling round Europe we wanted a bit of a treat for our last night before returning to the UK so booked a suite. Wow, what a treat! The room was huge with a fab balcany. Lovely well appointed bathroom. Great toiletries and fridge full of free drink. The room was so well layer out, everything was just where you'd want it to be eg mini lights by the bed, electric plug just by the bed. We've stayed at quite a few 5 star hotels which were less comfortable. The staff we lovely and so very helpful. All in all an amazing and great value stay.

    4
    « Modern hotel, great value for money »

    We stayed in a deluxe room which was enormous for French standards with an equally enormous bathroom (probably because it was also fit for weelchairs). The room was very comfortable, kingsize bed, Nespresso coffee machine, complementary minibar, fantastic rain shower, products from L'Occitane, big flatscreen tv, bathrobes, you name it. We just loved it. Breakfast was also nice; different kinds of cheese, eggs, cereal, fruit, yoghurt, pastries, too much to try everything. The only part I didn't like was the check-in. We arrived at 13.50, check-inn is from 14.00 but they kept us waiting untill 14.20 before there was a room available. Also the woman at the desk was not very friendly at that time, providing no info about the parking spaces for example, looking really annoyed when you asked questions. Later on we had no more complaints about the desk-staff. Also, the hotel is located in the centre and weekendnights do get a little loud outside. It was no problem for me, I just mention it.

    5
    « My kind of place! »

    This hotel is very modern, and the rooms are beautiful! The staff and everyone who works there are very friendly, had a nice breakfast as well (lots of cheese, which I love). Would highly highly recommend :)

    5
    « Great hotel in an equally great location »

    Stayed for just one night, but will definitely be back. Very attractive hotel and room. Extremely warm welcome. Very well appointed room and great bar which was popular on the Friday evening, with guests and locals. Brilliant location for seeing the sites.

  • 5
    « Just amazing »

    I stayed in this hotel back in August 2015 for 6 nights, but I'm sure nothing has changed. The Best Western Why is probably the best hotel I ever stayed at in terms of comfort and modern functionality. Amazing and practical room with an amazing bathroom. 5 Minutes after entering my room, there was a knock on the door. I was being delivered a courtesy tray with strawberry and cookies. Luxury amenities throughout and a fully stock and complimentary mini bar was at my disposal. Very quiet room with 7 windows that opened (They either tilt or fully open - Your choice). Breakfast was good in the main floor dining room with the possibility to eat outside when the weather is nice. Staff was amazing as well. Got a great summer rate, but will return if I can manage to get a good deal again next time I return to Lille. FYI: There's an great self laundry right across the street. Very modern machines and affordable.

    5
    « Great Place To Stay »

    We found this hotel a great place to stay. Our room was really comfortable , clean and spacious. It was a perfect locations to base ourselves as close walking distance to everything. Staff were really friendly and helpful. Keep up the good work.

    4
    « Ok hotel »

    Rooms are modern but not spacey for this hotel. Location is ok, 8 min from train station Flanders , add another 6 min for Europe. Many windows in the room that I had, same for my colleague. Breakfast was good, but no capuccinos, only Nespresso coffee available. Wifi fast and stable throughout the stay. Staff was also helpfull

    5
    « Weekday excellence/weekend caution »

    Location: excellent, minutes from several major area attractions and shopping, restaurants. Rooms: very modern, comfortably appointed and clean with perhaps the exception of the drapes. Anyone with dust allergy will suffer unless windows remain open. Ambience: Lovely during the week but on weekend nights only upper floors will save you from street noises from the bar patrons on the block. Bathrooms: These deserve a special mention as they are quite fabulous by French standards and by Best Western standards. Showers are FULLY enclosed and have TWO showerheads-one rainfall overhead and a large hand-held. The shower enclosure in my room was large enough for a family of four and was equipped with mood lighting. See room tip for more info. The Bathroom sink was very trendy in design and the toilet could be closed off to become a separate room or not. The staff is bi-lingual: French/English and very willing to be helpful at any time.

    4
    « Within a whisker of a perfect score »

    For a long time now, I had been avoiding Best Western hotels like the plague as a result of my first encounter with the hotel chain many years ago. This has all gone out the window following our stay at the BW Premier Why Hotel, located in central Lille close to attractions, shops and restaurants. Approximately 15 minutes walk to/from Lille Europe train station. A simply exceptional hotel well deserving of its #1 rank on Trip Advisor, brought about by the following; - clean and stunningly designed rooms with a delightfully modern shower expelling the perfect amount of pressure in the water; - the provision of top quality bedding, linen and toiletries. The bed and pillows were soft and astoundingly comfortable. Add in bathrobes and slippers and you have the epitome of luxury right in front of your eyes; - a free mini-bar containing water and several alcoholic and non-alcoholic drinks. Always a nice touch although the fridge wasn't cold; and - friendly, welcoming and helpful staff members. Unfortunately, I could not give a perfect score as the hotel is also located on an intersection connecting several streets that can get quite rowdy in the evening/post-midnight, which will affect your sleep. In addition, coaches regularly park opposite the hotel at different times during the day/night with their engines on which can get quite distracting. Furthermore, given the proximity of the bedroom windows to the streets and the fact that the hotel only has 6 floors, it is difficult to get privacy without completely closing your curtains. We did initially request for quiet room when we made the booking so naturally, we were disappointed to be given the first floor. Notwithstanding, we had a pleasant stay and will be happy to recommend our friends and family, particularly those who are medium to heavy sleepers!

    3
    « Nice enough, great location, but stay clear of room service »

    Our stay at the Why Hotel started well. The location of the hotel really is fantastic. We also liked that the minibar was included in the price of the deluxe room. However, we expected more. The (deluxe) room was slightly smaller than we had anticipated, access to the lift from the reception was not very nice, there was a coffee machine with sugar but no spoons, and the croissants at breakfast were not great. These minor inconveniences could have been forgiven/forgotten had we not made the mistake to order room service. Room service options were very limited & uninspiring, so we decided to follow the recommendations of the receptionist. The food was brought to us after a significant wait, and had not been covered for its trip from the kitchen you our room (4 star service???). The smell was awful, and the taste even worse. We left most of the food in the tray that we put outside our room as quickly as we could. (If you read reviews of people complaining about the bad smell of floor number 4, it could be related...)

    4
    « Great location and good value »

    A really good find. If anything the room was a little cramped but that's being quite picky because in general terms my stay here was really good. Friendly, clean and everything worked. The shower was superb and bathroom spacious. This is a definite YES in the "would I stay again" test!

    4
    « Really nice city hotel »

    We stayed for a few days here and were not disappointed. It is a bit of a walk from the train station, you can obviously take a taxi but it was nice to walk through the city to get to it. Obviously, the hotel has a really unique look from the outside with the circular windows. It also showed inside with the design inside being equally trendy. Our room was well equipped and was very comfortable and quiet. The breakfast was also good, but quite basic, which I think is fairly normal in Europe for the medium sized hotels. But sufficed and the staff were very attentive when we needed help.

    5
    « Christmas Trip »

    Our annual visit to the Lille Christmas Market - this time with a Jr Suite ??. Room not ready but it was worth the wait! Lovely hotel, friendly and helpful staff. Pre nook parking as there are limited spaces and parking is at a premium when the Christmas Market is on.

    5
    « Outstanding hotel close to city centre »

    This is one of the best hotels I have ever stayed at. Everything was simply done right. Great attention to detail showed in everything. I would almost want to stay here again just for the hotel experience itself, which is rare. The only little glitch was that it wasn't clear where to put the car when we'd just arrived, but once that was sorted we were very happy with the space in the private parking garage. Our hotel room oozed luxury and comfort. I'd absolutely recommend it to anyone visiting Lille.

  • 5
    « Excellent hotel, great location »

    Definately one of the best city centrehotels that we have stayed at, especially in terms of value for money! It has been furnished and decorated to a very high standard, and perhaps more importantly the standard of customer service was exceptional. The excellent breakfast buffet at 16 euros is well worth making the most of. Location, location, location? right in the city centre, less than 5 minutes walk from the Christmas market! Car parking can be arranged by the hotel, however we found the nearby Printemps department store car park costing 15 euros for overnight garaging. Entrance is close to the tourist office.

    5
    « A weekend of rain and snow »

    Our dash from the Eurostar station to the hotel under the rain was around 5-10min. The hotel had a retro style and feel and was well presented, which everyone liked. Our stay was great considering the constant rain and the occasional snow fall, which was great from the huge egg-shaped windows. We had two incidents that entailed one lost earring in the bathroom sink and a lost teddy bear in the room after checkout. In both cases the staff were very helpful even though the earring was not recovered initially. We chose to have breakfast in the hotel and overall it was great. Our little one was so impressed with the room and shower that he wanted us to move in as it was better than home. Kids!!!

    5
    « big suprise »

    stayed at the Best Western lille last week, quite easy to find and there was parking, very friendly staff at reception and also very helpfull, The room was very clean and tidy - my youngest daughter slept on the sofa bed which again had no complaints, big suprise was the bathroom which was almost the size of the room, large walkin shower, hairdryer, shaving mirror, free shampoo and soaps, there were little packets of extra's everywhere, The only down side was it was quite noisey outside and in of the room. Breakfast was plentyfull, with the customary croissants, cakes, selection of cheeses and meat/salmon, there was cooked food available as well, mushroom, sausages, tomatoes, scrambled eggs, selection of breads, jams, coffee/teas was ordered,, fruit juices, selection of nuts, seeds and prunes, so no need to leave hungry, overall a lovely stay, at a very reasonable price, the only minus would be it was quite noisey

    5
    « excellent stay »

    one of the best hotels I stayed in a while, bathroom was great, with occitane stuff, bed excellent, great view, free minibar!!!! City is gorgeous and the hotel is really close to the center, it's also very close to the metro station which basically takes you everywhere. I was very pleasantly surprised.

    4
    « Very good city centre hotel »

    It was a pleasant a stay. Rooms are tastfully decorated and well lighted. Bathroom nice and proper size. Wi-fi fast. Bed very comfortable. Breakfast tasty (well, and addition in the form of boiled eggs would be nice). It is in the center of Lille but traffic is not heavy. They serve very good lunch in the hotel restaurant. Staff is nice, attentive. You do not need anything more from a good city hotel. I am very satisfied and thankfull as I escaped to Why from another really miserable place in the middle of the night.

    5
    « Groovy »

    We stayed here for 4 nights. I believe we were on the fifth floor and two huge oval windows overlooked Rue des Fosses. While not a view in any spectacular way, there was always something going on and I could lie in bed and watch the neighbourhood wake up, the girls show up for work in the very expensive hairdressing salon opposite, cars park in impossibly small spaces or park other cars in etc. The in-room Nespresso machine was very, very welcome and although there was a free mini-bar, the fridge was barely cold so the drinks were not of great value to us. A nice touch regardless. The desk staff were friendly and helpful. The hotel is in a great spot. We have been to Lille before and stayed at the Crowne Plaza which is near stations but not the city centre. This was much better, There are lots of places to eat in and around Place Rihour and Lille has a nice shopping precinct. We also used this as a base to go to Bruges and Ypres which worked really well.

    1
    « Noisy and not reachable, with no notice from the hotel! »

    The hotel management knew the hotel was not reachable by car on Saturday evening (due to events taking place in Central Lille) and provided no notice. Impossible to get there, and impossible to meet people too. The bare minimum would be to warn customers ahead of the event taking place. Besides, the hotel rooms on the street are noisy. You can easily hear people in the Streets, just speaking. I clealy do not recommend the place for those wishing to sleep quietly, and I must condemn the total lack of service provided ahead of the arrival

    5
    « Great stay at the Premier Why »

    Really lovely, tastefully decorated hotel with pleasant & friendly staff. We stayed in a deluxe room on the 6th floor which had a huge shower, king size bed, coffee machine, sofa bed, fluffy bath robes, slippers & complimentary mini bar. The only alcoholic drinks in the mini bar are 2 cans of lager but there is Coke, fruit juice and water too. There is a docking station for your iPhone on the alarm clock. The room was very clean and spacious. The friendly staff provided us with a map of Lille and they all spoke perfect English which put my French to shame. Lille is a beautiful city with plenty of bars, cafes, restaurants & shops.

    5
    « Great hotel to unwind in and sight-see Lille »

    I chose this hotel after seeing the reviews on Tripadvisor. Stayed here 4 nights last week. I was impressed by the standard & comfort of the rooms, the friendliness, helpfulness and politeness of the staff - particularly Stephanie (she changed my room to another one with bath- tub without any fuss) & Thomas on reception as well as everyone on the breakfast-serving team. The room was a good-size one, with the greatest bed I ever slept in (my own included) and with an great-size bath & shower. The Nespresso machine and free minibar in the room were an added-bonus and quite a surprise since none of the other Best Western hotels I stayed in before provided this service. The room is cleaned every day and the toiletries & towels used replaced promptly. A great choice of good quality products awaits you in the breakfast room: cold meats,smoked salmon,a variety of cheeses and yoghurts, pastries, waffles,the sweetest pancakes, Also, a good variety of jams and compotes (please try the pear & orange one, you will not regret it!) In addition, they have a covered patio as well where you can take breakfast as well as a seating area in front of the hotel where people can take a drink or smoke. I had a great stay and enjoyed the beauty and great food & atmosphere of Lille. Will definitely be back. (Small bemol - the lightning in the bathroom is very poor, even with the magnifying mirror, it's difficult to apply make-up)

    1
    « CANNOT BELIEVE NUMBER ONE IN LILLE !........POOR HOTEL »

    Booked hotel on the Internet for one (Saturday) night....including reserving Car Park space (one of the main reasons I chose this hotel).....unfortunately had booked and prepaid without facility to cancel Spoke to hotel before departure from UK to get directions to Hotel....only to be told there was Antiques Fair on at that weekend and that there was no access by car to both the Hotel and the Hotel's Car Park until Monday. Tried to cancel then .....but told not possible without 100% payment (already taken). Arrived outside Lille....parked outside town & dragged suitcases on foot across town (no Taxis either !)......on arrival asked for quiet room (as requested on booking)...to be told all rooms same noise level.....no 'rear' rooms....as they said 'all rooms are noisy'...again tried to cancel but weren't interested....however they did say would quieten down at 2300......not true.. Spent most of the night awake listening to road cleaning machines .....sounded like they were driving around the bedroom!....double glazing useless. Felt I had been let down by previous reviews on this Hotel.............my Daughter & her Husband stayed in the Barriere (we moved over there)......much nicer hotel all round. If this is rated Number 1 Hotel in Lille.....would hate to see the worst !

  • 4
    « 3 nights in Lille »

    Don't normally stay in this hotel,was worried that on my dates was not a lot of the better ones to go for as most were selling fast went for this one,normally stay in one off the older ones,as you normally get a bigger room but bathrooms are poor,this was correct about this one.The rooms are quite small but it doesn't matter that much as your out most of the time,shower is good with liquid shampoos free and good quality brands as said on their information page,a little tip to lady's this is very nice hotel but do not give hair conditioners for hair,my wife wanted,not a problem for me but she wasn't happy she will bring her own next time as we will be coming back.Breakfasts are excellent and wi if and all extras work well including the free bar which is filled up,only if you ask as our wasn't only once,staff are nice people everyone throughout the hotel was excellent,including the maintainance man who came very quickly as we had a problem with the safe,which my wife used the wrong code,was sorted very quickly,regretted not tipping the guy as it was our fault,nice chap,Lille people in general are really friendly to Brits,lovel coming to Lille over Paris,no way it's this gem of a place to stay,shopping is enjoyable and that's weird from a man,but beers are great as you have best of France and Belguim foods and beers,had a good time and can't wait to return next year here again

    4
    « good location and good rooms »

    stayed at this hotel in early September 2015 on business. room was a reasonable size (for a European room). the room seems to have been recently renovated. hotel was clean, internet was reasonably good speed. restaurant served an average buffet breakfast for 15Eur. Location was a very short stroll from many restaurants.

    5
    « That's whys it called Best western »

    That's Why it's called Best western because it is great location and a great hotel don't miss out on this one very clean the bar is a it pricey there are plenty of bars not far from there just a 10 minute walk .The staff were very helpful I would defiantly visit again

    5
    « Best designed and comfy room »

    It's the second time I booked a room in this hotel because I was charmed by the design of the interior (high tech) and the comfortable bed and the nice bathroom with a rain shower. Staff are very polite and nice, very helpful.

    5
    « Awesome Hotel »

    My husband and I stayed there before our departure back to Canada and we wished we could have stayed longer. The hotel was clean, nice location and excellent staff - we definitely would go back and highly recommend it.

    5
    « Value for Money »

    Not the cheapest Hotel in Lille but well worth the money. Staff very friendly and very helpful. Hotel was very clean and presentable. Room ( Queen ) was a good size and modern and the bed was comfy. Only had breakfast, which was good enough. Hotel well situated for the Superb range of restaurants. Would definately stay there again.

    5
    « #1 for a reason »

    We picked this hotel for an anniversary break based on its #1 ranking on tripadvisor and we were definitely not disappointed. The hotel is officially 4* but I struggle to see where it loses the 5th. The room, as well as being funky and individual ,was well equipped with all the usuals plus the added luxuries of an iPod dock, air con,Nespresso machine and complimentary mini bar. The staff on reception were very helpful and friendly. Breakfast was included in our room rate and was basic (mainly cold continental) but delicious. We would definitely recommend this place to anyone considering Lille.

    5
    « Excellent »

    We booked a one night stay at this modern hotel at short notice after reading reviews on TA. We weren't disappointed. Rooms not particularly large, but very clean and well appointed. Good location, great value and fabulously helpful and welcoming front desk staff. Will definitely visit again.

    5
    « A superb find »

    This hotel was superb. The room was lovely - a cross between the White Company and Apple! The staff were very helpful and the location was fantastic - central but not on a main route. Lovely huge bed and a massive bathroom. Can't wait to go back.

    5
    « Funky design--FABULOUS hotel »

    Love it, love it! The staff were so helpful after we had had a horrible six-hour car journey. The bar is delightful, and the funky design of the room gave it a very trendy and unique feel. The staff recommended a restaurant for dinner that was a perfect choice for us and it was only a few hundred yards' walk. They even gave us a card that entitled us to a 10% discount at the restaurant. In the morning, the bar is converted to the breakfast room, with no signs remaining that it was a lively bar the night before! Panels drop down to hide the glasses and spirits and provide a mural background to the lavish display of pastries and cooked foods. The server provided us with a carafe of coffee that she readily replaced when we had finished it. Parking is secure and only a few yards' walk from the front door of the hotel.

  • 4
    « Hotel picked by reviews on trip advisor »

    A good location 10/15 minutes walk from the train station ,taxi about 10 euros , a boutique style hotel , very friendly staff , a good location for getting about from , nice rooms , nice breakfast ( not included in price of room but at 15 euros we thought worth it ) .Altogether a good hotel that we would recommend if you wanted to stay in Lille

    5
    « Great location, great hotel »

    We stayed in Lille at the start of August for a long weekend. We arrived by car and chose this hotel as it offered car parking - something many city hotels do not have. The hotel is around the corner from the tourist office and the Grand Place so the location is really very central. We arrived at the weekend. So we were told, the street parking is actually free on Saturday/ Sunday but we were happy to find that the hotel parking is in a secure underground location about 50m from the hotel. The staff are very friendly, a problem with the in room safe was fixed straight away. We had a corner room. We liked the unusual shape, different to the usual square box with a bathroom in the corner. The room was very clean, light and well decorated in a modern way. The surprise was that the mini bar contents were included and there was a Nespresso coffee machine too! Oh, and the wifi was good and free. I happily Skyped family back home. The shower was very nice and the bed was large and comfortable. The room was also quiet throughout our stay. The hotel has a good sized breakfast room that extends to a terrace on the street that is quite popular. Around the hotel and very close there is also a good collection of cafes, there is a laundrette and you are close to pedestrian shopping areas and restaurant street. There is also a Monoprix supermarket close by. After a good walk around Lille we had seen a lot of the other hotels that we considered, we decided that we had made the best choice by far in our price range. I travel a lot for work and spend around 25 weeks a year in hotels. I can honestly say that this place is up there with any of the big brands for the service, comfort and the room. I really could not fault it.

    5
    « Perfect stay »

    We stayed underway from south of France and combined with a visit at the impressive Louvre in Lance (Lens). Large premier room, well sound insulated wrt the street combined with very quiet aircon, massive walk in shower, good beds. Secure parking in separate building at 50 meters. Location is good, shopping area and restaurants all at walking distance. Plenty choice breakfast and friendly staff. The 60-ties style exterior and interior appeals.

    4
    « Not so much as Why but When »

    It is a good stopping off spot before making a long trek to southern parts - in our case Austria. Helpful reception gave us directions to a wide selection of restaurants which was really useful. Nice and central.

    5
    « Cosy comfort »

    Excellent facilities operated by charming and hospitable staff. Convenient central location. Great value for money. The atmosphere of the hotel with it's modern décor was very calming. I recommend this hotel for a weekend getaway and will return if I'm in the area.

    5
    « Staying downtown in Lille »

    The hotel is extremely well located. Very modern, the rooms are quite unique (design and accommodations). Very clean and very up-to-date. The quality of service is excellent,, especially at the reception desk. A unique place if you want to walk downtown and enjoy Lille. The only concern might be the parking. Please use the parking at Place de la République, nearby. We will come back, for sure!

    5
    « Short stay »

    Stayed here for 2 nights whilst visiting Lille. Very central. Lovely big comfortable bed. Breakfast was exceptional. When we checked in we were given a room next to the lift which we objected to and had it changed without question.

 

Getting to the hotel ...

All directions
·From: Calais. Take the A25 to Lille, take Exit Lille Center. Straight after the roundabout take the Boulevard de la Liberte, make a right on rue Jean Sans Peur until Square Morison to the BEST WESTERN PREMIER Why Hotel. 113 kilometers and one hour, 30 minutes drive time. ·From: Paris. Take the A1 to Lille. Take Exit Lille Center, go straight after the roundabout take the Boulevard de la liberte, make a right on Rue Jean Sans Peur until Square Morison to the BEST WESTERN PREMIER Why Hotel. 220 kilometers and two hours and 30 minutes drive time. ·From: Brussels. Take the E40 Gand, Gent, carry on on the E17 to Courtrai. Follow Paris and Dornik then Rijsel (Lille). Take Exit Lille Center, go st...

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