Not yet a member of the Best Western Rewards® program?
Best Western Rewards® ?
Rates up to -10%

Sure Hotel by Best Western St-Amand-les-Eaux

icon localisation
Rocade Nord - Mont des Bruyeres, Saint Amand Les Eaux, 59230 France
icon contact
Contact the hotel
Contact the hotel
Contact the hotel
icon phone
PHONE : +33 3 27 40 44 01
3.7 / 5
185 Reviews Tripadvisor
REVENIR_AU_DEBUT
360°

Hotel advantages

Air conditioning in the hotel
Elevator
Free Parking
Free Wifi
Restaurant on site
Hair dryer
Iron and ironing board
Wheelchair Accessible
Accès aux handicapés mentaux
The strong points

Description

In the heart of the Nord, the Sure Hotel by Best Western St-Amand-les-Eaux, Saint Amand Les Eaux, France, sits beside a shopping centre close to all that a stay might need, near a cinema and good restaurants for the local cooking, about seven kilometres from the town's thermal spa, with Valenciennes a quarter-hour away. The rooms include family rooms and doubles or twins, each with air conditioning, free Wi-Fi, a television, a hairdryer, and a courtesy tray, and a breakfast buffet opens the day, with a restaurant just across the way. Pets are welcome, and a 24-hour reception keeps the welcome easy. Saint-Amand-les-Eaux is an old spa town of the Scarpe-Escaut country, famous for its extravagant baroque abbey tower rising above the centre and for the thermal waters that have drawn visitors for centuries, with the forests and waterways of the regional park, the lacework heritage of the region, and the Flemish towns of the border close by. The wooded park around the spa makes an easy place for a stroll between treatments.

Things to do around the hotel

Discover restaurants, attractions and
other activities around the hotel
image maps

Customer reviews

Travellers choice
Tripadvisor
3.7
based on 185 guest reviews
Excellent
46
Very Good
73
Average
37
Poor
17
Terrible
12
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Overpriced for the quality, good base, needs some minor improvement."
Ivan T, 09 Septembre 2024

We used this hotel for a transit purpose, and I think it worked out alright, but I would consider it a better value, if it was about 10 EUR per night cheaper. Free parking, polite chap on the reception. The room was clean, albeit with clear signs of wear and tear. Complimentary bottle of water and tea&coffee (which we made use of). Shower was well-equipped, and I liked the fact that the dispenser had reasonably good cosmetics. The two major setbacks regarding the room: 1. the WiFi was rather weak. 2. It was rather damp and we couldn't figure out how to make AC fix this. We slept reasonably alright, as we had to get going early next morning, however, it was possible to have breakfast as early as 6:30 AM. Breakfast was....not too bad, the ingredients were alright and it helped us last till lunch. Coffee was horrendous though, and the self-service tray return area was a little tricky to navigate.

"Next to a shooting range. All weekend long from 19 to 8."
conanvanhove, 02 Mai 2023

Hotel is more or less OK (except for the very poor quality of the internet connection which constantly gets interrupted). But the shooting range right next to the hotel is the main reason not to stay there. In the weekend from 10 in the morning all day long until 8 in the evening there is shooting going on making it impossible to stay in the hotel durung the day. Even with the windows closed.

Owner Response, 02 Mai 2023

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. There is no shooting range behind the hotel . Saint Amand les Eaux is glad to have a very active social,cultural and sporting life ; on this week-end there was a clay-pigeon shooting just nearby .. and fortunately it's one a year !! We are so sorry for your peacefull I hope that you will consider staying with us again so that we can have another chance to provide you with a superior and calm experience. If I can provide any assistance, please don't hesitate to contact me directly at +33327404401. Yours sincerely, Anaïs, Sophie, Chloé et Sandy L'équipe de réception Sure Hotel by Best Western St-Amand-les-Eaux Saint Amand Les Eaux France

"Nice and quite hotel"
Lars N, 18 Juillet 2020

Very nice hotel and friendly and serviceminded staff. The hotel is near a shopping area but quite location. Great breakfast for the price of the room. Parking at hotel area. Not easy to find the hotel becsuse the link at my booking was wrong but I telephoned to the hotel and was told that the hotel is near the cinema then si find it easy.

Owner Response, 18 Juillet 2020

Many Thanks for your comments ! We are so glad that you enjoy your stay . this help us to improve our hotel services and welcome best regards, Sandy, Anaîs, Chloé, Sophie, May the saint Amand les Eaux 's sure hotel by best western Staff

"Average hotel at an average price"
Phd077, 12 Décembre 2018

Comfortable room though a bit basic, nice hot water in bathroom. Disappointing breakfast for the extra charge, coffee machine out of order so hot flask instead. Good parking facilities, free. A restaurant just in front of the hotel.

Owner Response, 12 Décembre 2018

We thank you for your opinion on the quality of our hotel. We would have been able to be irreproachable, we are going to see again the negative points. Best Regards, the team of the Hotel Akena.

"Good location, friendly staff, good breakfast, value for money"
Arlette J, 23 Mars 2018

Four of us stayed here one night last week , family room, which is basically two rooms connected by a sliding door..two single beds and one double . Very useful for us as we hadn't seen each other in a while and could chat for hours altogether easily. No coffee or tea facilities in the room, but we thought of that and took a kettle , tea and coffee. Very clean, warm and good clean sheets and duvet. The breakfast was very good and good value. Location was very good for our needs at the time. Staff lovely. I would certainly stay here again for our next family get together..

Owner Response, 23 Mars 2018

Thank you for your comment, we will be delighted to welcome you and your family again. Regards, Hôtel Akena.

Nearby hotels

Sure Hotel by Best Western Rouvignies Valenciennes

90 Rue Louis Dacquin, ZI N2, 59220 - Rouvignies
3,4 (64)

Best Western Urban Hotel

48 Bis Rue De Valenciennes, 59000 - Lille
3,8 (436)

Boa Hotel, BW Signature Collection

17 Place des Reignaux, 59000 - Lille
4,8 (517)

Best Western Premier Why Hotel

7 Bis Square Morrison, 59000 - Lille
4,6 (1692)

Best Western Le Beffroi

76 rue du Marechal Foch, 59120 - Loos
4,7 (115)

Best Western L'Aquarium Arras Nord

Route Departementale 950, 62490 - Fresnes-Les-Montauban
4,1 (64)

Sure Hotel by Best Western Lille Tourcoing

3 Avenue henri becquerel, 59910 - Bondues
4,3 (207)

Best Western l'Atelier 117

117 Avenue Jean Jaures, 59600 - Maubeuge
4,2 (140)
Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
Share the link of
this hotel