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Sure Hotel by Best Western Lille Tourcoing

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3 Avenue henri becquerel, Bondues, 59910 France
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Contact the hotel
Contact the hotel
Contact the hotel
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PHONE : +33 0320360196
4.3 / 5
207 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

24/7 reception
Free Parking
Free Wifi
Multilingual staff
Restaurant on site
Room service
Coffee maker
Hair dryer
Iron and ironing board
Green Key Label
The strong points

Description

A true green oasis with a garden of more than four thousand square metres, the Sure Hotel by Best Western Lille Tourcoing, Bondues, France, is a carefully decorated haven of peace, its modern design opening onto a park, a terrace, and a lounge bar with billiards, table football, darts, and table tennis, with a restaurant showcasing produce from its own kitchen garden. A large, secure, enclosed car park and electric charging points add to the ease, and a work-and-seminar area looks onto the garden with a fast fibre connection for quiet, focused days. The greenery keeps the whole place calm. Bondues sits in the green belt north of Lille near the Belgian border, within easy reach of the city's handsome Flemish heart, from the gabled merchant houses and grand square of the Vieille Bourse to the great art collections of the Palais des Beaux-Arts, with the parks and chateaux of the Tourcoing country close by. After dark the brick-and-stone facades of the Grand'Place glow under the lamps.

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Customer reviews

Travellers choice
Tripadvisor
4.3
based on 207 guest reviews
Excellent
91
Very Good
92
Average
20
Poor
2
Terrible
2
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Great service and very friendly staff"
Peter P, 11 Octobre 2025

Stayed 5 nights. Excellent experience. Hotel location is perfect with easy access to highway. Safe parking onsite. Facilities need some upgrades but room was clean and comfortable. Excellent breakfast and also dinner at the restaurant was great. But the best of the hotel is it's very friendly staff. We even got some french lessons!! Thank you to the staff for some beautiful days in the Hauts-deFrance region.

"Holiday stop over"
lodgesteve11, 25 Octobre 2024

We choose this hotel so we were outside lille city centre as we wanted somewhere quite after spending the day walking around the bradier. Hotel had good parking in a secure compound the hotel was easy to find just off the motorway. Need to check if restaurant is open as when we stayed it was closed at the weekends only open for breakfast

"Tour of Flanders"
Rob D, 12 Juin 2019

Wasn't expecting too much but far better than expected. Nice and quiet but close to lots of eating and drinking. Friendly staff. Breakfast plentiful too. Good location for Paris Roubaix the following week.

"Great stop en-route"
markjholloway, 06 Janvier 2019

We stopped here, en-route. The hotel is very easy to find, close to the motorway but far enough to avoid noise. Parking is on site and secure (we saw a security guard patrolling the neighbourhood). Check-in was swift and very friendly, including our pet dog. Fifie (the dog at reception) welcomed us nicely. The room was simple, clean and typical Comfort Hotel standard. The TV included at least one English channel, which was welcome. Breakfast in the morning was a simple buffet but included all the basics, including some delicious, crusty croissants. Unfortunately, the coffee was awful, mocha blend from an old, automatic machine. Everything else was good. We enjoyed our stay and would stay again.

Owner Response, 06 Janvier 2019

Mr Holloway good morning ! It is with great pleasure that we receive this great note today! We are more than happy to note that your stay in our establishment has brought you complete satisfaction. We will be happy to welcome you soon! Happy New Year ! Thanks again ! Jerome B The reception

"Centenary Visit"
Dianemariarose, 23 Novembre 2018

A very warm greeting by the staff on arrival and the room was very comfortable with tea/Coffee provided. A very nice big bathroom with a nice view of the beautiful garden. The Manager, Pier, was really helpful with directions to local facilities etc and always found an answer to any questions. The food was lovely and the staff were exceptional. All in all I would certainly go back again.

Owner Response, 23 Novembre 2018

Dear, We would like to thank you for taking the time to answer our online survey. Yours commentaries are very importants for us. Your contribution helps us to develop more and more attention to offer you an excellent service and a pleasant stay. Thank you again - we look forward to seeing you again at our facility. best regards Jerome

"International superstar.. under water knife fighter ...."
Resort43635933260, 10 Novembre 2018

What a great stay, Pierre (man in charge).... very professional all rounder... (he's massive don't upset him 😂, on a serious note great location for food, very clean and comfortable rooms. Reasonable rates. Would definitely stay here again. RHODZY AND OZ. X

"Simple but pleasant Hotel"
BJREisman, 18 Septembre 2018

I was on a business trip with a Colleague and needed to be at a factory early in the morning. I looked for a Hotel near Tourcoing and this one came up. The reviews were OK and so I booked. We arrived quite late at night and the guy behind the desk in reception was waiting for us. We were checked in with cards within 2 minutes. The rooms we were given were on the 1st floor, on 114 and 116. The rooms were quite small but perfectly clean with either a double bed or singles pushed together to make a twin. There was a 32” TV (which I did not turn on), A desk with a kettle (and tea, Sugar and Coffee) and a bottle of mineral on it was good to see. There were plenty of lights, enough space to hang up clothes and a window that overlooked the car park. The bathroom was small but functional. Clean and with a wall mounted liquid soap/shampoo dispenser both in the shower and next to the sink. Towels were medium quality. The bed was comfy, and there was little road noise, even though we were only a hundred or so meters from the Motorway. I did not have breakfast in the morning, but my Colleague did, and he said there was standard stuff. It was an extra 10 Euro for his breakfast. Overall, it was a nice enough place. Not expensive, and comfortable for a night or two. If in the area, I would stay again there.

Owner Response, 18 Septembre 2018

Madam, Sir, We thank you first of all, to have set of your time to answer the on-line survey. We are, all the time, in the optics to supply in our pleasant clientele the best of our services. We shall be happy to welcome you again with us, to take advantage more than of reason, our park with the return of rays of sunshine and appreciate the outside breakfast. Thank you again and see you soon! Best regards Jérôme B Front Office

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Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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