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Best Western Valencia/Six Flags Inn & Suites

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27513 Wayne Mills Place, Valencia, 91355-4980 Etats-Unis
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PHONE : (661) 255-0555
3.6 / 5
703 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Swimming pool
Restaurant on site or nearby
Charge Applies For Parking On Premises.
Parking
Multilingual staff
Air conditioning in the hotel
Free Wifi
Complimentary breakfast
Fitness center
Elevator
24/7 reception
Buisness Plus equipment
Hair dryer
Refrigerators
Microwave
Iron and ironing board
Coffee maker
The strong points

Description

Best Western Valencia/Six Flags Inn & Suites is located in the Santa Clarita Valley, approximately 30 miles north of Los Angeles, offering convenient access to the area's attractions, outdoor recreation, and business centers. Guests are just minutes from Six Flags Magic Mountain and Hurricane Harbor, making the hotel a popular choice for families and adventure seekers. The surrounding area also features hiking trails, fishing, golfing, and a variety of annual community events, including the Cowboy Festival, Senses Block Party, and the Santa Clarita Valencia Film Festival. Whether visiting for a weekend getaway, a family vacation, or a business trip, the hotel's location provides easy access to the best of Santa Clarita. Business travelers benefit from the hotel's close proximity to several major employers located less than two miles away, including Boston Scientific, Advanced Bionics, Amazon, Sunkist, and a variety of aerospace companies. During their stay, guests can enjoy amenities designed for comfort and convenience, including free Wi-Fi throughout the hotel, a complimentary hot breakfast, and an outdoor pool. Guest rooms provide a comfortable place to relax after a busy day, while parking is available for a fee and offers ample space for buses and trucks. Combining a convenient location, practical amenities, and easy access to both local businesses and popular attractions, Best Western Valencia/Six Flags Inn & Suites provides a comfortable and dependable stay in the Santa Clarita Valley.

Customer reviews

Travellers choice
Tripadvisor
3.6
based on 703 guest reviews
Excellent
245
Very Good
163
Average
149
Poor
72
Terrible
74
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"California trip"
Ashley D, 15 Août 2026

Mackenzie and Naomi front desk went above and beyond because we had a bad experience at Denny's they gave us a bagel with a banana and some cream cheese because we miss breakfast they are very pleasant and kind of sweet and we will definitely come back on our next six flags trip much appreciated 🫶🏽 we had a great day everything was nice and clean and up to our standards...............

"Great place to stay"
robert c, 06 Août 2026

Been working on a construction site here by the freeway and I have been staying here for about a year ,place is very comfortable and clean never had any issues even checking in has been very easy with the help of the front desk service by Naomi and Sofia.

Owner Response, 06 Août 2026

Thank you for the review of your stay with us. We sincerely appreciate your comments I will be certain to commend Sofia and Naomi in regards to their excellent guest service.

"Roach this a health issue for very one that book a room stays at best western"
Maria P, 13 Juillet 2026

Cleanliness issue for health association and health department regarding Roach, I had to kill a roach before entering my room 231 not at once did the manager approach me To clarify this issue, the receptionist that helped me mention she will address this to the manager that they would take care of it to resolve this problem waiving a $45 fee which I disagree I should be entitled to full refund. Of $442.27 have any questions feel free to give me a call 408-368-4019

Owner Response, 13 Juillet 2026

We are sorry that you had this experience. We waived the fees as a gesture of good will. Unfortunately as we are close to wooded areas there are occasions when a pest may enter. We have regular and documented pest control at our site and we are sorry that your experience did not meet the criteria for a full refund.

"Best western experience"
Javier G, 21 Juin 2026

Jason was great help great vibes

Owner Response, 21 Juin 2026

Thank you for the great rating and the comments about your experience with Jason! I will definitely commend him for his great service!

"Best Western experience and customer service"
Miranda a, 20 Juin 2026

Naomi was such great help really lovable and positive made me feel really welcome on my bday thank you

Owner Response, 20 Juin 2026

Thank you for taking the time out of your busy day to rate your experience with us. We appreciate your business and hope to host you again in the future.

"BW for the win!"
Karina H, 12 Juin 2026

Every time we go to Magic Mountain we stay here and it's always been a wonderful experience. The rooms are clean and spacious. The staff is so friendly and helpful, especially John who always makes sure we have a pleasant stay and the location is perfect - close to many restaurants and shops and super close to Magic Mountain.

Owner Response, 12 Juin 2026

Thank you for taking the time out of your busy day to rate your experience at our property. We are super appreciate of your continued loyalty to our hotel and the brand overall. Our staff works hard to provide a stellar guest experience to our guests. We look forward to hosting you again in the future.

"Dark & in need of updating"
kshelby123, 07 Juin 2026

We've stayed in a few best westerns that were actually pretty nice but this was not one of them. When we drove up all the trash cans were overflowing with trash all over the grass. The hotel itself is dark and needs a refresh with lighter paint and no carpet. The rooms do not have a refrigerator or microwave & just look rundown. We were moving our son & didn't realize how close it is to magic mountain & why it was so busy and not inexpensive.

Owner Response, 07 Juin 2026

Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. We apologize for the condition of the exterior areas upon your arrival. Cleanliness and presentation are important to us, and we will address your concerns with our team to ensure these areas are properly maintained. We also appreciate your comments regarding the appearance of the hotel and guest rooms. Guest feedback helps us identify opportunities for improvement as we continue to enhance our property. We would like to clarify that our guest rooms are equipped with both a refrigerator and a microwave, which are located inside the TV cabinet. We understand they can sometimes be overlooked, and we apologize if this was not communicated clearly during your stay. As you mentioned, our location near Magic Mountain can result in higher demand during certain periods. We appreciate you choosing to stay with us while helping your son move and regret that your experience was not more positive. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future. Sincerely, Management

"Naomi the greatest staff member plus many others"
Enrique I, 06 Juin 2026

27513 Wayne mills pl Santa Clarita 91355 The place is excellent my girlfriend loves the place and I stayed for 5days Naomi was superb very lovely nice and went the extra mile to make sure we were satisfied she was so caring and it's been the best experience from many places I've stayed at room was clean and the value was good but I was hoping to get some kind of discount for the many days I stayed but over all I had a good time… Enrique infante

Owner Response, 06 Juin 2026

Thank you for the comments and feedback on your recent stay with us. We are pleased to know that were able to provide a welcoming an pleasant experience for you and your family! I will be certain to commend our superb Front Desk Agent, Naomi for her hard work and continued dedication to providing outstanding Guest Experience.

"End of school year vacation"
Wendi S, 02 Juin 2026

We had an amazing trip. Hotel was super clean, felt like home with their hospitality. Rooms were comfortable, bath tub was huge. Beds were super soft. Only part was jacuzzi didnt work, but its ok.

Owner Response, 02 Juin 2026

Thank you for the great review on your stay with us! We sincerely appreciate your feedback. Our jacuzzi will be demolished and replaced with an outdoor grill and seating area! We hope you come back to us so you may enjoy!

"Bed bugs here"
Jadyn A, 21 Mai 2026

Bed bugs.. I'm laying in bed and see a bed bug on my pillow. Otherwise clean and after reporting the bed bugs me and my family were promptly moved rooms upstairs to a suit.

Owner Response, 21 Mai 2026

Thank you for bringing this to our attention. We sincerely apologize for the concern and discomfort this caused during your stay. As soon as the issue was reported, our team promptly relocated you and your family to a suite to ensure your comfort. We also immediately had the original room inspected by our certified pest control company, and their inspection found no evidence of bed bugs in the room. Guest safety and cleanliness are extremely important to us, and we appreciate your feedback as we continue to maintain high standards for all guests.

"Overly delighted to stay here !!"
Chris R, 13 Mai 2026

I can't say enough good things about this hotel and the amazing people who work here. John, the manager, Naomi on the hotel staff and everyone at the front desk truly make every guest feel welcome from the moment they arrive. Their professionalism, kindness, and great sense of humor create such a warm and lighthearted atmosphere that it honestly feels like a home away from home. What really stands out is that the excellent service extends to the entire staff, including housekeeping. Everyone is consistently polite, always greeting guests with a smile, offering additional help when needed, and making you feel appreciated every time you pass by. The hotel is always exceptionally clean and has a fresh, inviting scent throughout the property. You can tell the staff takes real pride in maintaining a comfortable and welcoming environment. It's rare to find a place where the hospitality feels this genuine. Highly recommended for anyone looking for a stay where you truly feel cared for and at home.

Owner Response, 13 Mai 2026

Thank you so much for the amazing review of our staff and the overall experience with us. Naomi is truly an asset to the hotel. We value your continued loyalto to staying with us and we will continue to excel in the best ways possible in order to keep you as one of our truly favorite guests!

"Great Experience"
Fam D, 09 Mai 2026

We had a great check in experience. Naomi was incredibly helpful. She went above and beyond with all our needs and made our experience at Best Western very comfortable. Rooms were clean and hotel was as advertised. We'll be back.

Owner Response, 09 Mai 2026

Thank you for amazing feedback on your stay with us! We are so pleased to hear that you enjoyed your time at the hotel and you also had the best possible experience with Naomi! She is truly a stellar employee and I will be certain to recognize her for her efforts.

"Always a good place to stay!"
Lorena G, 09 Mai 2026

Very good customer Service, Naomi was very cordial and helpful. The rooms were spotless and in general everything was on point.

Owner Response, 09 Mai 2026

Thank your for the reveiw of your stay. We pride ourselves on provided exceptional customer service and we are so pleased to hear of your experience with Naomi at the Front Desk. We will be certain to recognize her for her efforts!

"Excellent"
Terrance T, 01 Mai 2026

The guest service personnel was extremely nice, helpful,, great experience !!

Owner Response, 01 Mai 2026

Thank you so much for the review! We are pleased to know that you were comfortable and received excellent Customer Service.

"Thank You BW at Six Flags Magic Mountain"
John A, 08 Mars 2026

I would like to say that I am a Diamond Member that started coming to this location for over 3 years now. During this time I have to say that everytime I checked in Monday morning for that Week of work, there has NEVER been a time when my room was not immaculately cleaned, neat and beds perfectly made even down to the placement of the "4" pillows on each bed. That is quite a track record, the cleaning staff work tirelessly everyday with a smile, so I hope they are appreciated by BW management. Additionally, during this time, there are more than a handful of Hotel Staff at the front Desk that are courteous, attentive and quickly address the constant barrage of requests from their guests, no matter how rude the guest are to them, which takes a lot of discipline and professionalism to accomplish. MacKenzie always is in constant motion, making sure that the Coffee is always HOT, and has my Hotel Receipt ready for me every Friday morning. Sophia and Naomi are nice enough to take the time to print out any copies I may need for the next day, even when my requests come in at 11:00pm at night. Kiyara also at the front desk is always there to help me to make a change in my room schedule when needed. Actually, all four of them are capable of doing all of the things mentioned above and so much more, like replacing the batteries on the remote, or even a light bulb etc. Lastly, but equally important is the amazing free breakfast that is prepared by Debra on a daily basis starting at 6:00am, but in order to do that you begin preparing at least 2-hours before then to have everything ready by 6:00am, I know, because I used to work at a very exclusive Beach Club and everything has to be exceptional. Probably, the most important reason why I have chosen to exclusively stay at this Hotel, is because the staff here makes it feel like home to me because here, I am well taken care of and am not just a Guest, but part of their family, and they are part of my extended family as well. One last thing to mention is that this locations management is also helping with the tasks at hand when things get going too fast and that is how you lead, by example and showing a willingness to support each other!

Owner Response, 08 Mars 2026

Thank you so much for your incredibly thoughtful and detailed review—it truly means a lot to our entire team. We're especially grateful for your loyalty over the past three years as a Diamond Member. Hearing that you can consistently rely on a clean, comfortable, and well-prepared room each week is one of the highest compliments we can receive. Our housekeeping team takes great pride in their work, and your recognition of their effort and consistency will mean so much to them. We also sincerely appreciate your kind words about our front desk team. Providing attentive, professional service—no matter the situation—is something we strive for every day, and it's wonderful to know that it's making a positive impact on your experience. MacKenzie, Sophia, Naomi, and Kiyara will be thrilled to hear your shoutouts; we're very fortunate to have such a dedicated group who genuinely care about our guests. Thank you as well for recognizing Debra and the effort that goes into preparing breakfast each morning. Starting the day off right is important, and she truly goes above and beyond to make that happen. Most importantly, your comment about feeling “at home” here and being part of our extended family is the greatest compliment we could receive. That sense of connection is exactly what we hope to create for every guest. We'll be sure to share your kind words with the entire team, including management. Thank you again for your continued trust and support—we look forward to welcoming you back again soon!

"Albert J The Untamed Chef loves the Best Western"
Albert J Hernan... T, 18 Février 2026

I typically do Google I'm new to TripAdvisor but if you look up Albert J Hernandez You will see clearly with 40 million views on my photos and millions of views on my views that I know what I'm talking about... This in my opinion is the epitome of a home away from home a great stay great stuff clean rooms great breakfast You just really can't beat what they're doing at the Best Western in Valencia California.

Owner Response, 18 Février 2026

Thank you so much for your incredible review, Albert! We're truly honored by your kind words—especially coming from someone with your experience and eye for quality. It means a lot to hear that you consider us a “home away from home.” Our team works hard to provide clean, comfortable rooms, a great breakfast, and warm, attentive service, so your feedback really validates those efforts. We're grateful you chose to stay with us and took the time to share your experience. We look forward to welcoming you back the next time you're in Valencia!

"Would Stay Again"
Getaway22428633017, 27 Janvier 2026

The room was incredibly clean, bright, roomy, beds were comfortable. It was not our travel plan to visit Magic Mountain, but you can see it from the parking lot. At this time of year in January, the hotel was quiet and perfect for our overnight stay while travelling; would stay again without hesitation.

Owner Response, 27 Janvier 2026

Thank you so much for the review. Our staff works diligently to maintain our cleaniliness standards! We love that you were comfortable here during your stay.

"Humble and Kind"
Martin G, 25 Janvier 2026

While on a family trip and having a stay at Best western Valencia inn Sophia who is an employee there went above and beyond to make sure mine and my family stay was comfortable and safe we highly recommend this property the manager and staff are very helpful to top it off rooms are clean and property is in a perfect location the owners should be proud of there staff 5 star review.

Owner Response, 25 Janvier 2026

Thank you for the review of your stay. We are pleased to know that you enjoyed your time her with us. We hope to host you again in the future!

"Delicious breakfast"
Monica T, 03 Janvier 2026

Breakfast was really delicious, really clean organized, they have excellent customer service,thank you chefs 👨‍🍳

Owner Response, 03 Janvier 2026

Thank yo for your comments on your stay and specifically regarding the breakfast. We hope to be able to host you again in the future.

"Definitely stay there!"
Randall M, 01 Janvier 2026

This place is a gem. The staff is beyond helpful and everyone always provides exceptional customer service. I've had the privilege of interacting Naomi, Jason, and others at the front desk and they are incredible humans that provide a wonderful service in important, often crisis moments for me. The manager there (I sadly forget his name, I thinks it's John) is one of the coolest people I've ever met, he always so gracious and kind. The rooms are always clean and at such an affordable price point, I'd say this is the best place to stay in Santa Clarita. Everyone who runs that place deserves praise.

Owner Response, 01 Janvier 2026

We appreciate your comments and we value your patronage to our hotel. We are better because we care, and each of us are especially interested in making our guests feel welcomed and comfortable during their stay with us!

"Debra also known as Wonderwoman!!!"
Cynthia J, 30 Décembre 2025

I hope that this message gets to the highest person at the Best Western who reviews guests experiences. I would like to give a shout out to a very special woman name Debra in the complimentary breakfast area who prepared the foods. This woman was exceptional at her services and her personality was a match. She was kind and attentive and handle her role absolutely professional and would love to see her get all the recognition. Wonderful food and great service. Thanks so much Debra for making our experience amazing at Best Western of Valencia Ca.

Owner Response, 30 Décembre 2025

Thank you for your review. We will definitely let Debra know how thoroughly pleased you are with her service. We hope to be able to host you again in the future.

"Six flags trip"
Jose Z, 22 Décembre 2025

The Room was great and beds were comfortable nice and quite hotel for good night rest after long drive from out of state. The breakfast was great also had good eggs and sausages . I will definitely stay here again for our six flags season passes trips.

Owner Response, 22 Décembre 2025

Thank you for rating your stay with us! We are excited for you to return to stay on your next visit to Six Flags. Happy Holidays!

"Great experience"
Passenger51542656926, 16 Décembre 2025

Naomi was great! Very helpful, definitely will return. Very polite and kind. Hotel very clean and neat. Enjoy my stay at Best Western.

"Helpful and friendly staff"
Stay22610327827, 14 Décembre 2025

Our family stayed here more than 5 times this year. Very Nice , clean and great location for our six flags trips. A room with breakfast is the plus. Top with Very helpful front desk and friendly staffs especially “Naomi” Thank you so much for your excellent hospitality.

Owner Response, 14 Décembre 2025

Thank you for the review! We appreciate your comments. Most importantly, we are happy to know that you enjoyed your time here with us.

"Best hotel in town"
Mitchell M, 11 Décembre 2025

Rooms are always clean and orderly, Sophia and all front desk workers are always friendly and help with anything you need. Overall great stay and experience every time we come here!!

Owner Response, 11 Décembre 2025

Thank you for taking the time out of your busy schedule to rate our property. We sincerely appreciate your business. Happy Holidays!

"Really good"
Jose C, 23 Novembre 2025

Really good experience. Staff really friendly. Breakfast really delicious. 💯 recommended. NAOMI, lady from desk really friendly

Owner Response, 23 Novembre 2025

Thank you for rating our property. We are pleased that you experienced excellent customer service from Naomi! We hope to be able to host you again in the future.

"Relaxed atmosphere with very comfy beds!"
K4923NEjacquelinem, 20 Novembre 2025

Very friendly hotel. Very clean and amazingly comfy beds. Fantastic location for Magic Mountain. John, the Manager was very helpful and Naomi always had a friendly smile. Would stay there again. Thank you,

Owner Response, 20 Novembre 2025

Thank you for your review. We sincerely appreciate your business and we are happy to hear that our service exceeded your expectations. We hope to have the opportunity to host you and your family again in the future.

"Comfortable"
Terri T, 16 Octobre 2025

Stayed at this hotel recently for business travel. The hotel was comfortable, clean and safe. The staff was very friendly and helpful.

Owner Response, 16 Octobre 2025

Thank you for taking the opportunity to rate our property. We sincerely appreciate you comments. We hope to have the opportunity to host you again in the future.

"Family fun time!"
Johnny A, 09 Octobre 2025

Amazing stay. Friendly staff. Clean property. I am impressed with my experience. I will definitely visit the property again.

"Get a bath mat!! "
Jennifer P, 22 Février 2025

Very large room with a seating area and 2 TVs. Noisy room as we faced the very busy freeway. Parking is not free. Staff were friendly but don't really seem to care when you have an issue. Their tubs are extremely slippery so make sure you get a bath mat. I slipped in the shower & slammed my shoulder into the soap dish hard enough to bruise. When I told the front desk they said I should have requested a bath mat. How are you supposed to know you need one until you're actually in the shower. I've been to other Best Westerns without an issue. Full breakfast had a good assortment & a large dining area.

Owner Response, 22 Février 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We're glad to hear you appreciated the spacious room, seating area, and the variety offered at breakfast. However, we're very sorry to hear about your bad experience with the slippery tub. Your safety and comfort are extremely important to us, and we understand how frustrating it must have been to be told a bath mat had to be requested after the fact. We are addressing this with our team to make sure it's handled better going forward. We also appreciate your comments regarding noise and parking. While our location near the freeway is convenient, we understand that it can bring added noise, and we're exploring ways to reduce the noise disturbance for future guests. Thank you again for your honest review. We hope to have another chance to provide you with a more comfortable and seamless stay in the future.

"Nice hotel and great staff"
Judee G, 17 Octobre 2024

We have stayed here numerous times, when we come back to my old home town. The hotel is always clean. The staff, including housekeeping, is very friendly and very accommodating. Great location, freeway close and close to lots of other things in Santa Clarita. Highly recommend this hotel.

Owner Response, 17 Octobre 2024

Thank you for the review of our staff and property. We are so pleased to hea of how amazing your experience was. We are committted to our guest satisfaction, and we take every opportunity to constantly improve. We hope to to host you again in the near future.

"Would differently stay again"
GTOGirl1967, 14 Octobre 2024

Wonderful Wonderful staff. Breakfast was well stocked Staff kept breakfast room clean always emptying trash. They continued to keep an eye on food to make sure food was always full and well stocked. There were 2 waffle makers. They could differently use 4 or 5. We waited half hour to make a waffle.

Owner Response, 14 Octobre 2024

Thank you for the comments and feedback on your experience during our stay. We value or guests opinions, and we use reviews a vehicle for improvement. We have already implemented adding additional waffle makers to our breakfast area based on feedback such as yours. We realize that our guests time is valuable, and long wait times are not very guest friendly. Again, thank you so much for your comments. We hope to have the opportunity to host you again in the future.

"Comfortable nights sleep with a good size swimming pool"
418tonyl, 30 Septembre 2024

Best Western Valencia/Six Flags Inn & Suites Check-in was friendly and efficient.  My king room was spacious and I had a comfortable nights sleep without any disturbance from other guests . A selection of coffee was provided. There was a refrigerator and microwave (see picture) but no safe. The bathroom had a shower and bathtub. Soap, shampoo, conditioner and moisturising lotion were provided (small). The shower curtain had a bug (see picture) but I didn't see any further bugs in the room or bathroom. The pool is accessed by the keycard. It was a good size for laps and the hot tub was warm. Pool towels are provided. The gym is quite small (see picture). The water dispenser was not working or any towels available on my visit. Breakfast is served near reception. I did enquire about omelettes but was told they only do scrambled eggs now. They also had small sausages. Fruit available was apples and oranges. Cereals, yogurts and milk were available. There was a self-serve waffle maker and a selection of juices. Tea, coffee and water is outside the breakfast room. I liked the close location to six flags magic mountain however the trolly service stops the beginning of September. An Uber cost me $8-$10 dollars depending on the time of day. You can self-park anywhere near the hotel. There is a Denney's right next to the hotel.

Owner Response, 30 Septembre 2024

Thank you for taking the time to review your staay with us! We sincerely value your business and are happy to receive your feedback regarding our amenities and your stay with us overall. We use our guests comments as a tool for improvements to our guests experience. Thank you again for your response.

"Not the best experience."
FrequentFlier629737, 03 Septembre 2024

The hotel was not great. First, the PROS: 1. Bed and pillows were comfortable. 2. The front desk staff were kind and helpful. 3. Room was spacious, but a little old and outdated (we were fine with that). 4. Adequate free parking. Now for the CONS: 1. Our room was never made/cleaned by housekeeping while we were there EXCEPT for when they showed up on our LAST MORNING at 8:30 AM in the morning knocking on our door for housekeeping services. My husband woke up and told them no because our children were still asleep. While we were there we even placed the doortag saying that we wanted our room cleaned, but we did not receive any housekeeping services. 2. Our toilet was extremely low flow.... even after a pee, you have to flush it 5 to 7 times in order to get rid of the "yellow" color. Imagine how many times we had to flush after going #2.... yikes. My husband got frustrated and decided to go use the downstairs bathroom in the lobby, but BOTH bathrooms were clogged as well... 3. We got to the breakfast area about 45 minutes before it closed and they were all out of the main breakfast items (eggs, sausage... etc)... except for cereal, waffles and yogurt.

Owner Response, 03 Septembre 2024

Thank you for your very insightful comments and observations. Our sincere apologies for not meeting or exceeding your expectations during your stay. Please be assured that we use the comments/suggestions provided to us by our guests to improve in the areas you mentioned. We hope to have another opportunity to host you and your family, so we will be able to demonstrate our improved level of service.

"Best In the name for a reason"
brandon s, 02 Septembre 2024

I loved our stay. Super convenient if you are headed to Six Flags, the staff was well knowledgeable of the area. Highly recommend considering the breakfast was included. The shades Over the windows were a lifesaver, and the bed was more than comfortable

Owner Response, 02 Septembre 2024

Thank you for your review and the insightful comments. We are thrilled that you had such a positive experience at our property. We hope to have the opportunity to host you again in the future.

"Nice Hotel and a good price."
Ron P, 29 Août 2024

The room was clean and the bed was comfortable. Breakfast was good. Fridge wasn't working but they offered us another room but we declined. We just needed to get some sleep and we did. The pool looked nice but we got there late and left early. I would stay there again.

Owner Response, 29 Août 2024

Thank you for your amazing review. We value our guests feedback and we strive to create a memorable experienfor all our guests. We appreciate your comments and hope to have the opportunity to host you again in the future.

"Good hotel near sixflags magic mountain."
Murali V, 26 Août 2024

Went with teens very near to Sixflags and eating places. enjoyed the stay. We booked one suite and one normal room. They are able to give us adjacent rooms, Rooms are spacious. Hotel staff is courteous . enough parking spaces available even we came late night to check-in.

Owner Response, 26 Août 2024

Thank you for the taking the time out of your busy schedule to submit a review on our property. We sincerely appreciate our guests feedback. I will share your comments with our staff. We hope to have the opportunity to host you again in the future.

"Broken room, no hot water, terrible noise, and expensive"
E L, 25 Juillet 2024

Toilet paper roll holder broken, no hot water, was trying to sleep after all night of work but it sounded like an industrial washer on a spin cycle was up against the wall —so no sleep, lights are like spot lights shining into eyes, very expensive considering the state of things. Bed was comfortable.

Owner Response, 25 Juillet 2024

We appreciate you choosing to stay with us and are truly sorry to hear you did not enjoy your stay. We want all of our guests to be comfortable during their stay and will address the issues you mentioned. We are glad to hear your bed was comfortable and hope you were able to enjoy our complimentary breakfast during your stay.

"Caught naked"
Storyteller417791, 12 Juillet 2024

I was granted a check out in that extra hour that I was given the door was knocked on at least 6 to 7 times. They try to enter twice and on the third and final entrance a male staff member walked in on me while I was changing I would like a refund for both days

Owner Response, 12 Juillet 2024

Thank you for taking the time to let us know about your experience. We assure you that we take our guest's comfort and safety seriously. We have addressed this situation with our staff member and have also issued you a full refund for the night your issue occurred. Again, please accept our apology.

"What and Why Have Things Changed here for the worse?"
grizmt, 03 Juillet 2024

We stay here fairly frequently going to and from NorCal and visiting friends locally. We are diamond members that used to be gold members with Hilton until they changed for the worse and we found Best Western. Something has recently changed at this property and not for the better. There are contractors obviously living here and they dominate all the parking making it difficult for guests to find a place to park. Last evening we were outside and heard a bunch of yelling coming from a rooms open window which faced the sidewalk and when we looked there were beer cans and bottles lined up all across the window sill. Not a great look. The clientele this time through were not the normal families with kids that we've always seen here but a bunch of “rough” looking types that you'd expect a a motel 6. Every time we stay at any Best Western, in the evening I go to the desk and ask if I could get a cup of milk and have never had a problem until last night. Another issue that we've never experienced before, whenever I make a reservation I always ask for a top floor room any at this property always on the pool side because the freeway noise kept us up all night the one time we were on that side. I was surprised that when we arrived we were put on the freeway side. I asked for a different room and was told that they probably wouldn't have any. I said that I'd asked for the room and was told that requests were subject to availability which I understand if I hadn't made the reservation weeks ago AND wasn't a diamond member. The one shining star of this trip was the person running the breakfast room! What a joy, keeps things very clean and well stocked every time we are here. She definitely deserves a raise or at a minimum an Great Job, here's a gift card for dinner out.

Owner Response, 03 Juillet 2024

Thank you for taking the time to let us know about your recent stay with us. We are truly sorry to hear you did not enjoy your stay. While we do not have contractors living at the hotel, we do host quite a few contractors that are working hard in the area. They are working on many local projects to improve our roads and local businesses. We appreciate your loyalty and are sorry the front desk was not able to accommodate your request. We do our best to always accommodate all of our valued guest requests. Thank you for recognizing our wonderful breakfast person. I assure you, we let her know daily how much we appreciate her, she is truly a shining star here! Again, please accept my sincere apology for the issues during your recent stay.

"If you want to party this is the place for you."
Roam283729, 30 Juin 2024

I was there for 2 nights with my wife and children. Unfortunately 1 of the nights there was a party going on around midnight in the next room. I reported it the staff and they made attempts to contact the room but nobody would respond. I mentioned to them to call the police and they said they would if it continued and they would compensate me for the matter at hand. Finally around 1 am the noise level and party subsided. I went to the front desk the next morning and they were apologetic and informed me the group checked out so we did not have to move rooms. The following day during check out I inquired about the compensation and they said Terri Blumberg, the manager would have to handle that. She was unavailable so I left my phone number and never received a call. I left her a voicemail and sent an email the following day. A week later and still no response. Obviously this is not the customer service I would expect from a hotel manager.

Owner Response, 30 Juin 2024

We appreciate you choosing to stay with us and are sorry to hear of the issues during your stay. We take our guest's safety and privacy seriously and the name on the message with regards to the noise complaint was not on the reservation. We had to ensure that it was ok to contact you and offer compensation. As a general rule we do not call law enforcement on our guests unless there is a safety issue either to our staff or other guests. The room that the noise was coming from had multiple children in it. My front desk staff was able to get in touch with the room and have them quiet down. They also offered to have you sleep in a different room for the night. I am so sorry that they disturbed you and assure you our staff did everything they could to contact them. I did contact you via phone and email and we did compensate you for the night in question. Again, I am so sorry for the delay. We would love to have you stay with us again and I would be happy to personally take care of your reservation myself. If you choose to do so, please just contact me via the email I sent your discount to. Please accept our sincere apology for the noise during your stay.

"I wouldn't stay here again"
mkultra918, 19 Juin 2024

Just pick a different hotel for 6 flags. Too many issues here and staff is rude. Tv didn't work, not enough food for breakfast, no water in lobby, room wasn't cleaned, water pressure was bad, outlet for phone charger didn't work and there were dead bees in the pool and by the pool my kid stepped on one and got stung.

Owner Response, 19 Juin 2024

Hello, We appreciate you choosing to stay with us and are very sorry to hear you did not enjoy your stay. We take our guests comfort and satisfaction very seriously and assure you we will strive to do better. We did check out your room after you departed and found everything in working order. Again, we are truly sorry and would love a chance to provide you with the excellent customer service we pride ourselves on.

"Liars"
jdkinlove, 11 Juin 2024

They are liars and are very rude and unprofessional. Charged me 2x and still trying to charge me whe. I don't owe anything.

Owner Response, 11 Juin 2024

Hello, We have sent you the folio multiple times showing the charges that were charged. We do apologize that the folio was a bit confusing. Our staff was not being dishonest, rude, nor were they not professional. They were just trying to ensure that your gift card was processed properly which they were. Thank You

"Good, Clean, Room!"
Joe0422, 06 Juin 2024

A good room at a good price! Staff was great, and location convenient to freeway and shopping. Would definitely stay here again!

Owner Response, 06 Juin 2024

Thank you so much for choosing to stay with us and for your review! We are so pleased to hear you enjoyed your stay with us and hope to see you again!

"Great family hotel"
Exploration548731, 29 Mai 2024

The fresh breakfast is the best part of this hotel. The queen size beds were comfortable and the pullout made it possible for our family of 6 to sleep comfortably in one room.

Owner Response, 29 Mai 2024

Hi! We are so happy to hear your family enjoyed your recent stay with us. There are so many activities in the area and we hope you had time to enjoy them as well. We are located across the freeway from Six Flags Magic Mountain and located centrally to shopping and dining. Our large rooms comfortable accommodate families and we enjoy seeing our guests as they spend time in our breakfast room and pool. We hope you will choose to stay with us again if you visit the area.

"Great experience."
sarahesserse, 25 Mai 2024

Hit breakfast with tons of options. All the staff was extremely accommodating and happy to help or answer questions. The pool was great and everything was extremely clean and kept up.

Owner Response, 25 Mai 2024

Hello, We are so pleased to hear that you had a great experience during your recent stay with us! We are so happy you enjoyed our wonderful buffet breakfast and our pool. Our wonderful staff works hard to keep our property clean and maintained so that our guests always enjoy their stay.

"Okay"
Dream687427, 23 Mai 2024

Check in was well location was okay staff was friendly breakfast was okay price was decent.. overall ok

Owner Response, 23 Mai 2024

Hello, Thank you for choosing to stay with us and for taking the time to review your stay. We strive to provide all of our guests with excellent customer service and are sorry to hear we did not meet your expectations. We hope you will choose to stay with us again!

"Excellent stay in Valencia"
Alexa N, 05 Mai 2024

The staff is super friendly and professional. My room was spacious, clean and comfortable. The night auditor, Mckenzie, took care of my check out very quickly. Overall this was a great place to stay and I will definitely stay at the Best Western Valencia the next time I'm in town.

Owner Response, 05 Mai 2024

Thank you for taking the time to write a review of your recent stay at our property. We appreciate you choosing to stay with us and are so pleased to hear we met your expectations. We appreciate you recognizing our wonderful team member McKenzie and will pass the compliment along to her. Thank you again, and we hope to see you again!

"Great hotel close to Six Flags"
jose m, 30 Avril 2024

Been coming to this hotel with friends and family when visiting six flags. The hotel is clean, modern and the rooms are comfortable and spacious and all staff we've ever encountered has been great. Located with in 5 minute drive to the park, or you can take uber for about $7 each way. The hotel is located across the street from a small plaza which has a Starbucks and a very good Mexican restaurant for dinner and drinks. The breakfast is standard with some egg omelets, sausage and other typical breakfast items. You may also just walk to the Denny's right in front of the hotel. The pool area is well kept and the jacuzzi is a good size to fit several people at once. The only con we found with the room in particular was the way the toilets flushed. I don't recall ever having this issue before so they may have gotten changed. When you flush, a high pressure jet of water comes from the very bottom of the bowl but fails to take anything else leaving the bowl dirty with sometimes left over paper and other stuff along the sides. Then it takes a while for the tank to fill up again before you can flush again. We had to use the trash bin and fill it with the bathtub faucet water and dump it in the toilet bowl for it to flush everything and clean the sides.

Owner Response, 30 Avril 2024

Thank you for choosing to stay with us during your visit to Six Flags. We truly appreciate you choosing our beautiful hotel and your loyalty. I am so pleased to hear that you enjoyed your stay. I am glad you had time to enjoy our wonderful complimentary breakfast during your visit. I am so sorry to hear there was an issue with our toilets and will address it with our maintenance engineers to see if we can solve this problem. We hope you will stay with us on your next visit and we look forward to welcoming you!

"A good overnight stay"
HR-Stateside, 24 Mars 2024

Arrived from an evening flight and left early the next morning, so all we really did was sleep here, but it was a good sleep. Wish we'd had time to use the outdoor pool and hot tub, which looked very nice. Bed was comfortable and room was clean. Staff were friendly. Parking was free and plentiful. There's a Denny's in the parking lot. Breakfast was fine, but nothing spectacular - a decent selection of food, although sadly no bacon or hot tea.

Owner Response, 24 Mars 2024

We know you have many choices for accommodations in the area and appreciate you choosing to stay with us. We are so happy to hear you enjoyed your stay and that our staff was so friendly. We hope you have the opportunity to stay again and enjoy our wonderful pool and spa.

"Exceptional "
Cece M, 24 Mars 2024

I was very impressed with Nezy at the front desk. Once I walked in the door, she greeted me with a smile and welcomed me. She is professional, knowledgeable, pleasant, and helpful. Whenever we are in this area, we will continue to patronize this property at Six Flags. Sincerely C. Acosta .

Owner Response, 24 Mars 2024

Hello, Thank you so much for taking the time to let us know about your recent stay with us. We are so pleased to hear you enjoyed your stay and look forward to seeing you again. Thank you for recognizing our front desk agent Nezy. We love our associates and are so happy to hear your lovely comments about her. We look forward to welcoming you again!

"Magic Mountain"
fryefamily00, 15 Décembre 2023

This is the Perfect location across the street from the six flags magic mou. It looks as though it was recently remodeled. The room was clean with plenty of pillows. The complimentary breakfast had a variety good for adults and kids.

Owner Response, 15 Décembre 2023

We are so pleased to hear you enjoyed your recent stay with us! We realize you have many choices in this area and appreciate your business. We enjoy a close proximity to Six Flags as well as many shopping choices and great restaurants. We are so happy you enjoyed our wonderful complimentary breakfast, our staff works hard to offer a good variety of tasty items. We hope you will stay with us again if you visit the area! Management Team

"Comfortable and convenient"
carolinanuno89, 04 Novembre 2023

It was our first time staying here and we said to ourselves that we would stay here again whenever we found ourselves back in town. The area that it's located in is convenient, there's lots of shopping centers within walking distance, there's a Denny's right across the parking lot. The check in and checkout process was quick and easy. Our rooms were clean and beds were comfortable.

Owner Response, 04 Novembre 2023

We truly appreciate you choosing to stay with us and are so pleased to hear you enjoyed your stay! We are glad to hear that your check in and check out was quick and easy and especially that your found our rooms comfortable and clean. We strive to provide a home away from home experience. We look forward to you staying with us again when you are back in the area. Management Team

"Best on the block"
justtut2521, 18 Octobre 2023

Everything was wonderful a nice vacation to forget myself lovely time !! The breakfast was great the rooms are top tier ! The staff friendly, outgoing The prices are prefect for couples and family's one suggestion serv ice-cream and offer a lunch

Owner Response, 18 Octobre 2023

We truly appreciate you choosing to stay with us during your vacation and appreciate your very kind review. I am pleased to hear you enjoyed our wonderful complimentary buffet breakfast and found our rooms top tier! If you visit our area again we hope you will choose to stay with us. Take Care,

"Good affordable hotel walking distance to six flags."
vitali99992023, 24 Septembre 2023

Good affordable hotel walking distance to six flags. Rooms were clean, staff friendly, steps away from Danny's, no room service trying to get in in the morning unless you request it, good size pool and hot tub with disability lift to get in and out, and morning breakfast on the house. Over all could not ask for better stay for money I paid!!

Owner Response, 24 Septembre 2023

Thank you so much for choosing to stay with us and for your review, we truly appreciate your business. We are so pleased to hear you enjoyed your stay and were able to enjoy some of the many amenities we offer. We hope you had a wonderful trip to the United States and would love to have you stay with us again!

"Horrible customer service"
ic0nikztlc, 11 Août 2023

My mom had to be taken to the hospital. Tried to move reservations to the next day and they refused to, instead they charged us for the day and when we arrived late that night after driving 6 hours we were told we did not have a reservation.l even though they charged us for it. They later "found it" and told us we were checked in "accidentally" that morning even though we were trying to cancel it? So they charged us for it and checked us in thinking we would not come?

Owner Response, 11 Août 2023

We appreciate you taking time to inform us about your recent experience. We sincerely apologize for any misunderstanding that happened. I have addressed the situation with our team to make sure that a situation like yours is handled differently. We truly hope your mom is doing well. We hope you will consider giving us another chance to provide you with the excellent customer care we pride ourselves in. Again, please accept my sincere apology.

"Fabulous hotel!"
RPCyclone, 03 Août 2023

We stayed for three nights to visit Magic Mountain. The amusement park sucked, but the hot was a gem!The hotel is very clean. The air is fresh, no signs of mold or mustiness. That's a relief for me because I have a medical condition (CIRS) that is exacerbated by the presence of this. This place didn't bother me one bit. The beds are very comfortable, and the whole place is well kept. The staff is really friendly!The pool is beautiful; the water is a terrific temperature, although it could use a good vacuuming. I would recommend this hotel to anyone! The only thing I didn't care for was the breakfast. The selections were a bit more limited than I'm used to at other Best Westerns. EXCELLENT PROPERTY, YOU WILL NOT REGRET STAYING HERE!

Owner Response, 03 Août 2023

Thank you so much for your wonderful comments about your recent stay at our beautiful property! We are so very pleased to hear you enjoyed your stay with us. I have shared your comments with the entire team as motivation to continue to make our hotel the very best it can be. As for your comments about our breakfast I will take those to the team to see if we can make some improvements. We hope to see you again!

"The awesome staff and manager!!!"
J L, 08 Juillet 2023

Hannah, Joan, and Sophie are amazing! We arrived on my youngest birthday and these three ladies went out of their ways to make her day extra special. My daughter went to ask for “free birthday cookies” that some hotels have (I don't think this hotel does), Hannah, Joan, and Sophie worked together to get her something extra special. I wish I could add a picture of the custom cookie they purchased for her, not only that but they also included our older child with a custom cookie as well. This may seem trivial but this act was very heartwarming and unexpected.

"Fantastic hotel and service and perfect for staying while visiting Magic Mountain"
X2Fan, 24 Juin 2023

A fantastic hotel, reception staff were great, the free breakfast was amazing, the pool is superb, there's an ice making machine, hot chocolate and coffee making, and in summer the free trolley service arrives at the door at 9:59am that gets you to the entrance of Magic Mountain by about 5 minutes past 10. The only thing we didn't like was the guest laundry service which was terrible: $2 for washing, $1.75 for drying but you need to put $10 credit on an app that only seems to work on US devices, and that didn't include detergent. Apart from that, everything was fantastic and we will stay here again next time we visit Magic Mountain!

"Great facility"
spotedpony, 21 Juin 2023

The staff was very helpful when we arrived early to find us a room for an early checkout. Everything was clean and tidy. All the staff was thoughtful and courteous. Would definitely recommend this Best Western to stay.

"Best Western Rating"
ddd3cd, 15 Mai 2023

Very pleased with the hotel. Beds were very comfortable. Loved the breakfast. Suite was good for our family of six. Good location to the Six Flags amusement park. Parking was suitable to our needs. Great hotel.

"Perfect for Six Flags Magic Mountain Vacation"
Lxgiic, 17 Avril 2023

4.5/5! This stay is everything you need for a stop at Six Flags, or the surrounding area. The rooms and lobby are definitely newly renovated, so there's great value here. Reviews in the past have stated issues with hearing the freeway, but I didn't experience this at all. Cozy beds, modern furniture, room temp/thermostat was perfect. The breakfast was really enjoyable as well. I'll only note the room I was in had very hot or very cold water for the shower at first, it took some time to dial in the perfect temp, which is the reason for the 4.5/5. For non-SFMM season pass holders, this property is walking distance from the park to avoid their $40+ parking fees. It also is less than 5 minutes away driving. I'll most definitely return in the near future!

Owner Response, 17 Avril 2023

Thank you for taking the time to review your stay with us, I am so pleased to hear that you enjoyed your stay with us here and our newly renovated guest rooms, we cant wait to welcome you back in the near future!

"Amazing for Six Flags Visitors! "
T1275KHkatherinec, 15 Janvier 2023

My review of Best Western Six Flags/Valencia! We loved our stay at BW! They accommodated our very late check in, had supremely clean and spacious rooms. They were fairly modern and having complementary breakfast was a huge $ saver for us travellers. In the summer they run a shuttle to Six Flags but because we just went this past weekend, there's no shuttle running. An Uber to Six Flags was between 5 to 7 dollars depending on when we went, we did walk back to the hotel from SixFlags one night and it took us about 25 minutes. I think walking back was good but I wouldn't want to walk there since it would've been uphill for most of it. Denny's is in the parking lot of BW so it's very convenient! There is a pool and hot tub as well which we didn't use because we were at the park till close and then so exhausted but it's a nice option if you have kids or just love to swim. Overall I rank it 9.8/10 for a hotel and would recommend it to anyone!

"A very solid location"
bhorsu, 04 Janvier 2023

We enjoyed the amenities and the location close to the Magic Mountain park. However the pool was cold and should be heated for the winter guests. The hot tub was great and the kiddos even took a dip in the cold pool. Loved the room and service.

"My number one choice hotel in Six Flags"
Mengyu C, 30 Décembre 2022

Spacious and Clean! Great breakfast! Great service! We will definitely stay at this hotel again. Being a Best Western Diamond member, we have stayed at many Best Western hotels so far, it's not difficult to know which one provided the best experience! This hotel exceeded our expectations!

"Capricorn"
lanna130, 27 Décembre 2022

Make sure that when you make a reservation you write down your confirmation number just in case they are having issues with their computer system. I like staying at this hotel because it's close to magic mountain.

"Surprisingly Great"
sales545, 01 Décembre 2022

Given other reviews we had low expectations and were hesitant to stay. Glad we ignored them and stayed. One of the better properties we've stayed at that's for sure. If you're just passing through or going to Magic Mountain I'd certainly recommend this property.

"Surprisingly good place to stay. Highly recommend."
grizmt, 26 Novembre 2022

While I'm generally Leary about staying at a hotel this close to an amusement park we were pleasantly surprised by this property. Evidently it was renovated about a year ago and it looks very nice ,clean (with one exception) and we'll kept. The rooms are well appointed and the beds are well…..hotel beds which are very subjective to the person sleeping on them, kind of like the 3 bears story, too hard,too soft or just right. Plenty of pillows, nice comforter etc. Room was clean, staff was very friendly and accommodating. The breakfast is back to pre-pandemic hot and cold options and constantly attended to. The only negatives I can think about are the kids running up and down the hallway and noisy families in the rooms next to us after 10:30 pm BUT that's not on the hotel. The only other thing is the restrooms open to all guests, they were constantly dirty and the soap dispensers didn't work very well not to mention rolls of towels just left on the sink.. Other than that it's a nice place to stay,

"Thank you Nancy !!"
MagicMountainFan, 07 Novembre 2022

I had a great experience at this Best Western. I booked for the wrong dates through Hotels.com and when we arrived at the hotel there were only 2 rooms left available for 10/28 - 10/29. Almost sold out. I called Hotels.com and they called the hotel and Nancy was able to change my dates and make sure my wife and I had a room for the night and enjoy six flags. The room was great and so was the breakfast. We would stay here again.

"Visiting son and daughter in law, who had there first child.."
andynpaulette80, 26 Octobre 2022

Are stay was very restful. The staff was friendly and helpful. We choose this Best Western not only for the proximity to our family but for the comfort. We felt safe and secure as if our home away from home.

"Unpleasant"
jessiehopea, 09 Octobre 2022

The room was falling apart a bit and not clean. For example, there was a part of what looked like the windowpane frame just propped up against the corner of the wall near the window. The couch cushions had large stains on them. And the carpet was wet for some reason near the tv. We booked a week or two in advance, requesting a two queen bed room for our party of three. When we arrived we were told we had been “upgraded” to a king suite. Which did not comfortably accommodate our party. The staff refused to bring towels or extra blankets upon request and asked us to come get them. And the price was about $30 more than the room I reserved. When I asked about this I was told my account will be credited with “extra rewards”— which I do not need nor want. And they haven't been added to my rewards balance, anyway. Overall I wish I would've just went with the Airbnb that I was planning to book.

"Only if you have to....."
Amy H, 08 Octobre 2022

Stay here only if there is no other option. Parking is not secure. Room walls are paper thin. Children running the hallways. No physical distancing in the dining room. No hand towels. Front desk could not make a copy of an important document for us.

"I would not recommend this hotel"
mobaca01, 08 Octobre 2022

I would not recommend this hotel. The air in the refrigerator and the TV did not work the whole time maintenance was off then came in the next day try to fix it only worked for a little bit and stopped working again lady at front Dess when I switch us to brownies or give us a refund I would not recommend this hotel to anyone.

"Close to the park"
Allie D, 06 Octobre 2022

This hotel is true to the Best Western chain. Breakfast included hot options as well as continental breakfast fare. There is a target near by, although it is not walkable. (Ride Share got me there in no time.)

"Good location for six flags"
John B, 30 Septembre 2022

This best western is on the site of the original Holiday Inn express and very near six flags. Rooms ok and good size, good outdoor pool and really good free breakfast provided. Many local eating places within easy reach and a mall nearby. The only thing I would point out is the Laundry is not coin operated, you have to download and put money into an app which we weren't prepared for but after some difficulties it was OK. Lovely Manager on the desk and really friendly staff. Would stay again any time.

"Fraude à la carte bleue"
234philippep, 29 Août 2022

Hello, We made a booking in your hotel via the website Booking.com, for the duration going from the 12th to the 18th of August. The booking number is : 2329446310. This booking was then cancelled for free, in accordance with the rules of Booking.com. However, you have deducted the sums of $803 and $700.38 from our bank account the 08/18/2022 even though we never showed up at your hotel. Moreover, you sent two bills to Booking.com with no signatures, which proves that we did not come at the hotel. I am astonished by these deceptive practices, and I demand an entire refund. I reserve the right to take this matter to French courts if you answered negatively to my demand. I remain at your disposal for any further information or supporting documents you would need. Thank you

"Great service!"
Fernanda H, 29 Août 2022

He was a gentleman super kind, he asked how my trip was & was just super well mannered & very friendly . As well was very attentive with how everything was here at the hotel . He was tired but still continued to help us with a great attitude & personality .

"Worst Best western ever"
kolym861, 30 Mai 2022

Rooms are about as good as motel 6. I'm a diamond rewards member..this hotel flat out refused to clean our room. Even though we stayed 2 nights. Had to call bw corporate to get it sorted out. TERRIBLE CUSTOMER SERVICE . Avoid.

"Great Hotel!"
879dylanc, 01 Avril 2022

Clean and friendly hotel. Morning breakfast was great, try the omelets. Great location to park! We took a school trip here and they were very accommodating. Rooms were clean and updated. Enjoyed everything.

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Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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