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Hotel advantages
Hotel services
Air conditioning in the hotel
Childcare service
24/7 reception
Elevator
Free Wifi
Multilingual staff
Restaurant on site
Room service
Room services
Coffee maker
Hair dryer
MINI-BAR
Promises
LABEL_BUSINESS
Additional services
Description
Things to do around the hotel
Discover restaurants, attractions and
other activities around the hotel
other activities around the hotel
Customer reviews
4.4
based on 446 guest reviews
Excellent
230
Very Good
170
Average
34
Poor
9
Terrible
3
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Exceptional Hotel."
We spent a week at this wonderful hotel. The staff were friendly and helpful, nothing was too much for them. We stayed in a family room with our dog and had plenty of space. The pool and terrace were spacious and well kept and the location was ideal; close to the beaches, restaurants, laundrette and a short walk from a large Carrefour. We look forward to visiting Sainte Maxime soon.
Hello, thank you so much for taking the time to post your excellent comment and note. The entire team is so glad you enjoyed your stay so much! We look forward to welcoming you again at Best Western Hotel Matisse in the future. Best regards,
"A great modern hotel with excellent staff"
A fantastic hotel, well decorated, modern surroundings and a lovely pool with plenty of comfortable loungers. Breakfast can be taken on the terrace and it has everything that anyone would want. A bonus is that if you don't get your room cleaned you are given 5 Euros to go towards breakfast etc. The staff were excellent and very helpful when I had a question. Most speak good English but it's better to attempt French.
Dear madam, Thank you so much for this great note of confidence. We are all very happy to know you deeply enjoyed your stay with us. Hopefully, we will have the chance of welcoming again at Best Western Hotel Matisse in the future. Best regards
"Nice property"
The hotel is well located right across the beach area. It's centrally located. The hotel has an arrangement with the car parking next-door, which is well worth it. We really enjoyed our stay as the room was pleasant clean and with good amenities. I really enjoyed the kindness of the staff. That was very helpful. Also, we enjoyed the complementary bottle of wine for our anniversary. Everything is in the details in the team strive to make people happy.
Thank you so much for this nice vote of confidence. We are all very glad you enjoyed your stay! Best regards Dominique
"Very nice hotel"
Very good experience and very nice hotel central to all amenities. Car parking facilities is problematic but staff help finding a solution. Staff have been very supportive and always smiling. I recommend it unreservedly. I would book it again for sure
Dear Sir, Thank you for taking the time to post your comments following your stay at Best Western Hotel Matisse. We are all glad to know you enjoyed your stay! We look forward to have the chance of welcoming you again in the future. Best regards
"Very pleasant 3-star hotel, conveniant location, but rooms facing the street are noisy"
Nicely designed, modern, refurbished hotel, pleasant atmosphere, friendly staff, very convenient location close to the beach and pedestrian area. Standard rooms are small but sufficient (as French rooms tend to be). However, rooms towards the street are very noisy, much more than expected for the location (small side street). There is a glass recycling container on the street, an entrance to a parking garage, and the street is uphill so cars and trucks accelerate while passing the hotel. There is a good amount of traffic throughout the day and night, including delivery vans and trucks and restaurants are dumping glass into the containers until the early morning (like, 2 am). Don't get a room towards the street unless you are tolerant of noise (windows alone don't block the noise sufficiently).
Dear sir, Thank you for having taken the time to post and share your experience staying with us. Should you like to come back at some point, we strongly advise that you book a superior room swimming pool side rather than a classic room street side. Thank you for staying with us. Best regards Dominique
"Perfect home base on the Cote d'Azur"
The best 3-star hotel you will find on the Cote d'Azur. We made it our home base for 7 days; spent a few nights elsewhere on our driving tour but Matisse was our favorite and most comfortable hotel. Very well thought out, clean, decorated with exhuberant Matisse themes, everything is done for the comfort of guests. A very quiet room overlooking the back terrace and pool, yet convenienty in the middle of town with restaurants, shops and the port/ Beach nearby. Staff always helpful and welcoming. A generous breakfast buffet. Parking garage across the street. One suggestion: add a grab bar to help older guests get out of the shower. We will return !
Dear madam, Dear Sir, I am so happy to see how much you enjoyed staying with us and all the staff thanks you for posting such a brilliant commentary. We hope to have the chance to welcoming you again at Best Western Hôtel Matisse in the future. In the mean time we wish you a pleasant winter. Best regards
"Good location"
A great location for sightseeing and going by boat to St Tropez. Very nice staff at this mid size hotel. Room 209 has a view of the sea. The breakfast buffet is excellent. The price is correct for this expensive part of France.
Dear Mrs Bindert Thank you so much for taking the trouble of posting such a nice commentary! It was lovely welcoming your group and we were so lucky with the weather too. We already look forward to welcoming you back in May 24. Best regards
"Happy Stay!"
Two winning elements with this hotel. Number one is the location. PRIME. The second is the cleanliness and bright airy feel of the rooms. Couple of areas of improvement. Number 1, the staff don't even appear to be able to even mutter a word of English. Appreciate we are in France, but a phrase or two would be helpful if working as reception staff to assist many English speaking guests. Number 2 the air con was feeble, needs upgraded to chill the room properly for the mid summer months. The proximity to the beach and ferry port as well as the relative comfort of this place makes it a hotel I would return to. Happy trip!
Dear madam, Dear Sir, Many thanks for taking the time to post your commentaries following your stay with us. We are glad to see you enjoyed the hotel. I am a little suprised with regards to your comment about english speakins staff as everyone at front desk and the young lady at breakfast 5 days a week speak english. I suppose it is a question of bad luck? I have requested that our technician verifies the air co, but it is true that the weather was particularly hot during your stay. I wish you a pleasant summer. Best regards.
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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