Hotel Raffaello, Sure Hotel Collection by Best Western

We had a single and 2 double rooms for our family and all were spacious, clean and with lovely comfortable beds. Bathrooms were really nice with good showers, they looked like they might have been recently renovated. Breakfast was very nice with lots of options to suit most people. Roof top bar was a lovely space to relax with a drink after a day of seeing the sights. All members of staff were friendly & helpful. The hotel is undergoing renovations at the moment but this in no way impacted our stay and enjoyment so don't be put off by this. Would have no hesitation in recommending to others or staying here again ourselves.

Stayed for 4 nights, and had a great time. Staff was fantastic, the family room is terrific, very large, with a good distance between the main bed and the smaller kids bed. Comfy beds as well. Breakfast was also quite good. Location is nice if you want to be near the thick of things, but not right in the middle of the chaos.

The most comfortable beds, friendly and efficient staff, good breakfast variety and reasonable walking distance to nearby restaurants. A step back in history upon arriving at the beautifully decorated and ornate building and entering room.

We had a lovely stay at this hotel recently. The staff were really welcoming and friendly. The breakfast was good with plenty of choice and the lovely lady serving it made sure we had everything we needed. Our family room was comfortable and clean and we were given fresh towels and linen daily. A really great hotel in a great location, just a stroll away from the colosseum. Would love to return again soon.

We stayed in Hotel Raffaello for 3 nights. The room was comfortable and clean. It was very quiet despite the fact that renovations were going on in hotel. Excellent breakfast available. All staff in hotel were welcoming, helpful and friendly. Location is great, close to Santa Maria Maggiore basilica and Termini Station, with many of the sights of Rome within walking distance. Lots of restaurants and cafes nearby and a supermarket very close also. Would definitely stay here again.

The hotel is very central, clean and the staff speak English which made our stay so easy. The lovely person who checked us in was very informative and helpful. The room was clean and stylish. I hope to go back some day.

My friend and I stayed for 5 days at the Hotel Raffaello in February. Be aware, the hotel is currently going through renovations and I'm not sure when they are slated to end. Maybe check with the hotel before booking. I couldn't tell you if the rooms we stayed in were pre or post renovation. I booked the smallest basic room and my friend booked one of the superior rooms. The room I had is what you would expect. It was small, good enough for one person. I did find it hard to get in and out of bed as the space where the bed was located was a little tight. With that said the bed was comfy! I think my room was above where they dropped off the construction materials in the morning and I was woken up on the week days rather early but it wasn't enough for me to complain about it or anything. I did have an issue with my thermostat and the person at the front desk was able to help me straight away! My friends room was quite large and again, we couldn't tell if it was pre or post renovation. We did notice some mold on the ceiling in his room. That was concerning. The other thing we noticed were the differences in amenities between to the two rooms: He received a complimentary bottle of water and I did not, he had a kettle in his room to boil some water for tea/coffee and I did not, he also received complimentary bath robe and slippers. His room was large enough for two people to stay comfortably and my room was perfect for one person. We both chose the free breakfast option and it was ok. I'm sure there are better breakfasts out there but it was nice to not worry about where to get breakfast. The location was fine and it was close to lots of sites, restaurants, etc. There was a small grocery store right next door which was great for getting snacks, water, etc. It was an ok hotel and I would probably stay again for a short stay. If you are staying longer in Rome I might try and find something else.

Hotel was Fantastic the Staff was Exceptional!!! Great Location, easy access to all the major sites! Great Neighborhood!!! Plenty of food and restaurants!!! Easy access to taxi service and the train station!!!

Just 10 minutes walk from Roma Termini, this is a very convenient hotel to access. Also in walking distance to most major sites. Smiling and helpful staff, clean room and bathroom, good bed, minifridge and kettle upon request. Very good breakfast, where they offer to make you a very good cappucino or if you wish other types.

The Raffaello offered a single room at a fair price. Traveling alone, I decided to take advantage knowing the room would be quite small. It was. But I found it to be surprisingly comfortable. Tremendously clean with crisp sheets. I even liked the decor, which rarely impresses me in those cookie-cutter hotels: padded wallpaper and marble bathroom. Very kind and helpful staff. Solid breakfast with many choices. Remember, this review is for the single room. If you have a monster suitcase I believe you might have a problem in the single. A ten minute walk from Roma Termini station, with its many services and eateries and a Conad supermarket in the basement. Try to visit the National Museum - Baths of Diocletian if you have time. It's just across the street from Roma Termini. The artefacts were great but my favorite part was the structure itself, which I found as interesting as the Colosseum. It's off the beaten tourist path and you won't deal with crowds.

I was nervous about our booking here when I saw that renovations were underway. In reality, we had no noise and minimal disruption (though there was scaffolding outside our window, we weren't on a side with much of a view anyway!) And we did benefit from one of the new bathrooms which was very nice. The rooms are a bit tired and old - that's why they are renovating - but are clean and should be very nice once all the work is finished. The location is great. It's a 10 min easy walk from Termini and an easy walk to many attractions - Colosseum, Trevi Fountain and many others. We didn't take the metro or public transport at all during our stay - though there is plenty of access nearby if you need it. The Monti neighborhood felt very safe to walk in at night and loads of great restaurants within walking distance. There is also a small supermarket next door. The breakfast was OK but we preferred to save money and grab a pastry and coffee on the run instead. Make sure you visit the amazing Gelateria S.M.Maggiore which is just around the corner.

Great location in Rome, close to Roma Termini and walking distance to all the main sites of Rome. The rooms were spacious, nice and comfortable. The price was great value for the location. The service from staff was also great. We highly recommend it.

Great location, kind staff. This was a good European hotel room. The bed was nice and the bathroom very clean. The air conditioning was spotty, but this is pretty typical of what you will find in most European hotels. The elevator wasn't working, so they comped us free breakfast. The staff also assisted when we had some difficulty with our pre-scheduled transfers. The neighborhood is charming. A good value for the price.

Not bad at all,clean and very safe.also the staff was friendly and helpful.Furthermore it was a last minute checkin and they treated me like a king.Only thing was parking.Parking is a problem but it's a problem all over Rome

This is a wonderful hotel a short walk from Termini station. The staff speaks great English, and it is quiet and very comfortable. We were just passing through so we only stayed one night, but I know if we ever go back to Rome, this is the place we will stay ! The decor is traditional yet not tired, and the bed was really very nice as were the pillows. The bathroom was marble with modern cool looking sink and fixtures. The only thing I can think of that was a minor negative is that the floor is marble and the walk in shower(with a non slip surface in the space) can splash on that floor making it really slippery! The climate control was quiet and didn't blow cold air (A/C) on us. This is an issue in some hotels, isn't it? It was fine here. There is a seemingly sparsely attended rooftop bar, which is very nice. We were able to get car service to the airport for 60 euros which was right on time at 6:30Am .. or you could just walk to Termini and take the Leonardo express train directly to Leonardo daVinci airport. We did not have the breakfast as we had to leave too early. There are lots of places to eat nearby.

This hotel had a lot of character. We were upgraded to a "suite" which really consisted of a room with king bed and a room with two twins. No sitting room as one might expect of a suite in N. America but definitely suitable for a family. The room was comfortable and there was water and a couple of soft drinks in the fridge at a cost. The rooms were clean though maybe somewhat dated. The only downside was the size of the corner shower which was really small and barely manageable. Our friends, though, had no issue with their walk-in one. The lobby was lovely with a couch and chairs with additional seating on a lower level, about 6 steps down. Coffee was available 24/7 in this area and pastries at times. The front desk staff were friendly and helpful. We've always opted to stay at Best Western Hotels whenever possible and this one did not disappoint. Would definitely recommend.

Definitely “best” hotel I've stayed in, in Rome. Walking distance to the main sites, but the hotel was clean, comfortable, breakfast (optional) filled a hole and service was great. I can't fault anything.

We stayed at the Raffaello for 2 nights. What a great hotel. Had everything we needed. We were a family of 4 and stayed in a quad room which is rare in Rome (or Italy, for that matter). The room had 2 twin beds, great for our 2 teenaged boys and a separate room for my husband and I with a King sized bed. The room had air conditioning which was definitely needed in the heatwave we experienced. We all agreed that this hotel offered one of the comfiest beds ever in our travels. We slept so well! The washroom is small but that's to be expected. We had breakfast at the hotel - which was a good variety of pastries (yummy croissants), meats, cheese, eggs, bacon, yogurt and some fruit. The wait staff at the breakfast area was amazing. The lady who worked there was so nice and friendly; always had a smile on her face. The front desk staff were super friendly as well. Very accommodating and always there to answer our questions. The hotel is in Monti (I think) and was walking distance to the colosseum, Trevi, Spanish Steps, Pantheon and Termini station. It's also right next door to a Pam (mini supermarket). We bought ice cold waters and snacks here during our stay… If we're lucky enough to visit Rome again, I would be happy to stay at the Raffaello again! Grazie!

Loved this quaint, charming hotel in the Monti neighbourhood. Close to everything. Walked to major sites - Colosseum, Trevi, Spanish Steps. Everyone at the hotel was friendly and accommodating from front desk to wait staff (we enjoyed breakfast onsite). Loved that there is a supermarket (Pam) next door! I would give it 4.5 stars but don't know how to do it :) I would be more than happy to stay at the Raffaello again. Grazie mille!

This hotel is located near Termini Station and lots of restaurants. Really great location and easy to walk around. The staff were lovely and the breakfast fantastic. We would stay there again for sure.

It is an absolute pleasure to write a review on this lovely hotel in Rome. It is an absolute gem. Very central to everything. Very comfortable room and we had a newly renovated bathroom which was very modern. The whole atmosphere in this hotel can only be described as friendly and accommodating. Staff at reception and in the breakfast room and the cleaning staff are lovely and do a wonderful job. Breakfast was superb with a great choice of cereals, fruits, yogurts, eggs, bacon, ham, cheese, breads not to mention beautiful fresh pastries every morning. A special mention for Barcar on reception. A lovely gentleman and very helpful even offering us umbrellas when we were heading out in the rain. Well done to all at Hotel Raffaello. We will be back and we will be happy to recommend.

Our room was small but ok. The air conditioner was fantastic but the bathroom…..we had to step up 2 steps to a small door into the very small bathroom. The shower was the worst, it's a small corner shower with a spa panel down the corner so made it even smaller. I wish the owners would sleep and use facilities in each room to understand what should be changed. The lift wasn't working for the week so had to carry our luggage up to our room. We got a drink bottle as a sorry, maybe 2 for 2 people would be better. The staff are all very nice, and the lady at breakfast was very lovely. Good buffet breakfast too.

We had an excellent stay in Hotel Raffaello. The room was very spacious and clean. Blackout curtains and air con, needed in the heat during our stay. We didn't have breakfast any morning as we were up and gone sightseeing early. The staff were all so friendly and courteous at all times. There is some building/renovation works ongoing but they didn't affect us during our stay. The hotel is situated on a quiet street with a 3 min walk to lots of restaurants and shops in the Monti district. Also an easy 10 min walk to the Colosseum. We've been to Rome a few times and this is our first time staying at this hotel but certainly won't be our last. Looking forward to our return visit.

Nothing to shout about but nothing to moan about either. Traditional decor, comfortable large bed, working air con. Adequate bathroom (although for some reason there wasn't ever any hot water between 2 & 4pm which is when we came back to shower having spent the whole morning in the hot sun walking for miles!) and have a little nap. Luckily this didn't really bother us too much as the cold water was rather welcoming :) Staff were helpful with any enquiries we had & happy to help which was appreciated. Please though, if you need to change any money up, do not use the hotel service as they charge an extortionate commission fee - for £80 they wanted to give us €64 back! Two streets away in a money exchange outlet we got €88 for our £80. All in all we had a pleasant & comfortable stay here, the fact the lifts weren't working and there was some banging going on during the day didn't bother us as we were only on the 1st floor with just hand luggage and the banging didn't last long at all. I would consider staying here again.

The location is ok for the price but the hotel is average. Lift doesn't work, no hot water night or in the morning. Bed was comfortable and the desk service was good. Don't get an airport transfer though as the driver was terrible. Blaring music at 7am, talked on his phone constantly, got angry at traffic every 5 mins and drove erractically. Less than pleasant way to get to airport.

This hotel was perfect for our couple days we spent in Rome. The lift was broken but staff helped getting our luggage up to our room and back down at check in. The staff at the hotel were so helpful and kind...would recommend this hotel.

Worst part about the room was the toilet was positioned right in front of the shower meaning anyone of average height of above could not use it. Also window looked out onto internal wall with no warning and noisy building works during the day.

Excellent hotel in a great location for touring. Walking distance to the colosseum as well as most of Rome's major tourist attractions. Lots of wonderful neighborhood restaurants within a few blocks of the hotel. Extensive breakfast enabled us to skip lunch most days as we were touring. Special shout-out to Flavia, the wonderful woman overseeing breakfast -- always so friendly and helpful, a delight to talk with. Also, all of the gentlemen at the front desk were friendly and helpful in suggesting restaurants and arranging taxis. Notes: the elevator is out of commission and, according to the front desk, will be for some time. We had no problems (and were on the first floor) but those with mobility problems may struggle. Also the shower is a very odd thin tube (not enough room to bend over) and large clients might have difficulty. Overall, we loved the hotel and its staff and location.

This place was super pretty with such great staff. They were so helpful and wanting us to have the best time! Breakfast was great too. We walked everywhere from here other than the airport. It was perfect!

I chose this hotel for the location (near the Rome Termini; main train station), price for the advertised offerings, and because of the standards required to have the Best Western brand association. My wife and I were not disappointed. We arrived early, before check-in, but the staff gladly took our suitcase so we could explore the city. Our bags were in our room upon our re-arrival. The room was simple/basic, clean, updated, and appropriately-appointed. It appeared to be in a safe area as well. The entire staff was happy and helpful. We ate breakfast at the buffet one morning and it seems have something for everybody--a great way to start the day! The well-kept buffet offered a carafe of coffee Americano, but the person taking care of the breakfast room asked if we'd like a specialty coffee and fresh orange juice. It was the perfect base for our exploration of the wonderful city of Rome.

Hotel Raffaello is a wonderful place! The hotel staff is friendly, helpful and kind and the location was perfect for walking to all of the Beautiful Roman Structures! My daily espresso was delicious and my hotel room was clean and very comfortable. I have already planned a return trip!! Thank you again!! Warm regards, Catherine USA

I love how close this hotel was to Termini train station. I had no problem walking with my roller bag from the station to the hotel. The man who checked me in spoke to me in both English and Italian and made me feel very welcome. I absolutely loved the room and had a great night sleep! Will use again in the future!

If you want to be in a pretty good property then you have to book your stay here. The premises are in good shape, cleanliness is their top priority and the staff will be taking care of you in case assistance is required. It will take you about 10 minutes to walk to the Colosseum and very good restaurants close by, safe area though.

My two daughters and I stayed at this property for 4 nights after Christmas. The hotel smells so fresh - there is a scent that is so delightful. The lift is small, but we only used it once. After that, we used the stairs. What an amazing location! We walked to Termini in 10-15 minutes. We walked to the Colosseum and Trevi Fountain which were about 10-15 minutes walking as well. There are so many restaurants within walking distance as well. We walked to dinner each night. We used taxis to get to and from Vatican City and the meeting spot for one of our tours. Be sure to ask if the meter works or negotiate the price before entering. Also ask if the driver will accept credit card if you do not want to pay with cash. All team members were exceptional. Fillipio responded to all my inquiries before our arrival and arranged our airport transfer to the hotel. Bacar was extremely helpful. He gave us directions to various points of interest and restaurant suggestions. He helped us with a few Italian phrases and words as well. One day when we returned, our room key wouldn't work. The batteries were dead and, after several attempts, an employee figured out the issue and changed the batteries in the lock. Another desk employee was kind as well. He answered all our questions and helped with directions. Someone brought my daughter's bag (that was delayed and delivered to the hotel a day later) and an iron upstairs as well. I do not remember his name, however. We requested (by placing a sign on our door handle) housekeeping daily. The room was cleaned nicely each day! Housekeeping is amazing. The beds were nice and comfy. We had a family room and the view wasn't picturesque, but we were hardly in the room except to sleep and shower. Yes, the shower is small, but it worked perfectly for us. This is no fault of the hotel, but the Roma taxi that the front desk team member called for our return to the airport was dishonest. He charged more than the meter reading. When I brought this to his attention, he claimed it was for our bags, but he previously stated bags were included. Also, the amount he overcharged would not have covered the charge for our bags. Several taxis passed us on the way to the airport. The drive slowly coasted to run up the meter. I could have made a big deal, but it was very early morning and my daughters and I just wanted to exit the vehicle and catch our flights home. If you are traveling to the airport during surcharge hours, ask the hotel to arrange for a private transfer.

We would like to commend the following employees who made our stay very satisfactory: Front Dest Team: Alessandro, Filippo and Mohammed: always pleasant to deal with, the overall customer service was truly exceptional. Bocar: we will never forget the big smile and the welcoming greetings when we first stepped into the Rafaello Hotel. We were impressed by the customer service - amazing, on point and impeccable. He never failed to greet all guests that walk past the reception area. We truly appreciated all the assistance you rendered us. We definitely enjoyed talking to you each time. Barbara: you are indeed very lucky to have such an A team. Housekeeping Team: Salmon, Safur and Mehedi: Thank you so much for the immaculate rooms - very satisfactory room indeed. Your genuine customer service will not go unnoticed. Food & Beverage Team: Flavia and Roberta: You made our mornings as beautiful as your welcoming greetings. We not only enjoyed the food, we also appreciated the exceptional customer service. The hotel has the best location too!!!

So easy to get to from the central train station (Termini). Walking distance to the Colosseum & Plaza Maria de Maggiorrie, well worth visiting. Plenty of restaurants and Terminiinni offers many choices too. Stay away from the market next to hotel, better choice's out there. Nasty ppl. We used the hop on and hop off to get to the Vatican. Easiest & cheapest way. Watch out for restaurants that want to charge you to sit at a table to order a meal. I refused to pay. Loved our hotel. Will be back

I stayed @ Hotel Raffaelo, Rome for a couple of days with my family in October-November 2022. However, it was an underwhelming stay but certainly not unpleasant. We arrived a couple of hours earlier than the standard check-in time. However, they still provided us with 1 out of 2 rooms right away (the other was also readied before the standard check-in time). The lift is way too small (3 pax can barely stand in it) and stops at intermediate levels, so you always have to climb up/down the stairs for reaching the rooms, which is quite inconvenient if you have a lot of luggage. They don't provide an electric kettle in any of the rooms. However, they provided us with 1 since we needed it for boiling water for our baby's formula. While the rooms were spacious and well-furnished, the bathroom was too cramped. The best part of our stay was their breakfast spread. As had a vegan croissant and a veg savoury croissant, I finally got to have a croissant for breakfast. Their staff even remembered our preference the next day and helped us in selecting appropriate dishes. They don't have a restaurant so you cannot have lunch and dinner in the hotel, but there are many options nearby so that wasn't a problem. The staff was friendly and helpful and we were happy to guide us about the local transport. Overall it was a mixed bag, not a great experience but not bad either. In case you choose to stay here, do try some gelato at Gelateria S.M. Maggiore which is nearby.

Fantastic service….wonderful breakfast…beautifully clean ….superb service…. amazing value…..perfectly situated for walking the sights, and walking distance to Termini rail station…..which takes you directly to Leonardi davVinci airports

Stayed three nights with pleasure. Wonderful, comfortable, quiet room (312). Breakfast terrific including staff. Quick walk to many excellent restaurants and shops. Short taxi or walk from train station.

Great location and can easily walk to Colosseum and enjoy a nice stroll through old town. Well maintained, clean and we had a great nights rest as super quiet and comfortable beds. Breakfast spread is good value for money and the waffles with real maplesirup one of the best the kids and I ever had. Well maintained & clean and the decor provides a trip back in time.

My weeklong stay at Hotel Raffaello was a great joy on so many levels. The hotel is exquisitely beautiful without being pretentious. I enjoyed my lovely room as it was clean, comfortable & had a great view. Compliments to the housekeeping team for great work! The hotel's location was great for exploring the neighborhood & for finding fun places to shop & eat. My biggest 10+++++star compliments are for the staff at Hotel Raffaello: as Massimo, Filippo and Bacar were incredibly helpful with my daily questions and Roberta was a ray of sunshine every morning for breakfast! She & her hard-working team always had a smile for me especially when I spoke in my lopsided Italian! Thank you again for such a special experience with an extraordinary team that are truly assets to Hotel Raffaello.

The Hotel Raffaello was a sweet surprise of outstanding accomodations, amenities and staff. From the moment we checked, the week of our stay and then departure, we were treated and provided with the the highest level of services, kindness, and helpfulness. The desk staff were always incredibly profressional, friendly and helpful. Thank you to Massimo, Fillipo and especially Bacar. Our stay was made that much more pleasant and stress free because of them. Also the breakfast was such a perfect way way to begin each day. The breakfast staff provided a delicious beautifully presented selection of both traditional Italian as well as American breakfast food. We were always greeted and attended to every morning with kindess and caring. A special thank you to barista Roberta for her sweet smile and wonderful caffe. The houskeeping staff did a wonderful job of keeping keeping our room clean and so well appointed. Their hard work was noticed throughout the hotel as it was always very clean, Raffaello- a true 5 star experience.

Great location, 10 minutes from the main train station. Lots of bars and restaurants nearby. Hotel is clean and comfortable. Staff are very friendly and helpful. Breakfast was excellent and good value at 10 euros.

My husband and I stayed in Room 506 which is on the top floor. The room does not have a lot of space with the king bed and furniture but by having the terrace, you get another room. The price for three nights was $677 Canadian (including taxes) which is an incredible price. I would recommend that you become a Best Western member as it really has benefits. My sister told me about this wonderful hotel - she has stayed here three times. During our stay, the elevator broke down but we are fit so it wasn't a problem for us to climb the stairs. The elevator was fixed by the next morning. The shower, as mentioned in other reviews, is small but a minor inconvenience that I can certainly overlook - in that location and that price point! We bought cold cuts, cheeses, etc. in the grocery story (steps away from the hotel) so we enjoyed many meals outside on our terrace (as we didn't need to go sit in busy restaurants after hours of sightseeing). We had lovely conversations with the guests on the neighbouring terrace - the first night, the couple was from Kelowna, BC and the next 2 nights, that couple was from New Jersey. Our last night, we had an incredible meal at Ristorante Tema - a mere 2 minute walk from the hotel. You can book a car service to the airport for 60 Euros through the front desk but we chose to get the front desk to call a Roma taxi which has a flat rate of 50 Euros. We appreciated that we were told to wait inside and the concierge went out to check on the taxi. He told us that other taxis will simply be driving by and will stop when they see people waiting with suitcases and you want to make sure that it's the taxi that was called. We also had the front desk book our On-Off Bus Tour which was convenient as they printed off the tickets for us. All the staff were very friendly and helpful.

This was our 2nd stay at this hotel. Still very similar thoughts. The interior is very classic in the shared spaces as well as the rooms. The room was a bit small this time but we slept very well. Great breakfast and especially the lady who worked there alone was amazing! She was able to handle filling the plates, taking coffee orders and cleaning the room by herself, still with a smile on her face. Good location, only beware of traffic if driving nearby as we were fined when leaving the hotel with our car because it wasn't clear there were some restrictions in the area. I guess we'll stay there again some time!

Not something to be excited about, but for the price it was pretty good. Clean room, comfortable beds, good A/C, and decent breakfast. Good location. Negative includes: very small room, tiny elevator (1 person with luggage at most), elevator stops between floors (so, at least 9 steps to walk) and VERY small shower. The shower size is a quarter of a circle with radius of 80cm. One cannot stay inside without touching all 4 "walls" of that shower. But for the price, it was a good hotel.

This hotel was fantastic for the value! It is located close to termini station which is the airport train as well as the intersection of the two metro lines. It is a short walking distance to most attractions that bring tourists to the city. The staff was extremely friendly and allowed us to store luggage on the days along arrival and departure to allow maximum time exploring Rome. The room was comfortable and clean.

We stayed here between July 21-24 and then again July 26-27. The hotel is in a pretty good location, the metro station Cavour is just down the road and there are lots of restaurants and shops nearby. The breakfast was excellent and all the staff were very nice, mentions for Alessandro, Bacar, Flavia (breakfast) and Michele. I hope I got their names right! The room on our first three nights was spacious with good air conditioning. The only downside was on our last night there, we were in a different room and the air conditioning was not working particularly well, and it was very hot in the city at the time (July). Also the lift was very small. Overall, it was a very good stay!

Excellent hotel in a great location. We stayed in this hotel as we wanted somewhere close to local attractions. We weren't disappointed, it was in an ideal location so close to everywhere there was a hop on hop off bus stop about 2 minutes away which was great and we used it every day.! The hotel was lovely clean rooms very spacious and the staff were so lovely and helpful the breakfast was good too with lots of choice. I would definetly recommend if you are visiting Rome and would stay again.

The hotel management and staff did everything to address my needs with the reservation, always treating me like I was their most important guest, even though it was my first time there. I will make sure I book again when in Rome, because of the empathy and attention to details

We walked to all the major attractions such as Colosseum, Vatican, Trevi Fountain and Spanish steps. We were able to walk to sites and take a break back at the hotel and then head out again. There was a grocery store next door. Try the restaurant down the street called La Mucca Biricchina. Hotel staff friendly. Very nice, clean rooms with great air conditioning. Breakfast was very good. I loved the hard boiled eggs, fresh fruit, cappuccino, and selection jam in little jars. They have coffee and pastries available throughout the day. Would definitely recommend this hotel and plan on staying there again.

The Good: Excellent staff (Accomodating, respectful and Awsome!) Especially Allessandro. Eventhough he was not able to make changes, he patiently helped me understand the reasons. Breakfast: Great selections with plenty of pastries, cold meats with limited selections of hot foods (scramble eggs and a couple of hot meats). Love the sets, wish I could have eaten more Rooms: Quiet and good size. The walls are well insulated for noises. Beds are comfortable. We have 4 people in a "Family Room". The two bedrooms are separated by a wall and door for privacy (we have 2 teenaged boys). There is also a mini fridge to store drinks. Air conditioning, air conditions, and air-conditioning. The best part of coming back to the hotel after a sweaty day of excursions is the air conditioning unit! We will come back in the fall on our next trip. Location: 10mins walk to the Colloseum, 7mins to Roma Termini, and plenty of cafés from which to choose within a couple mins of walking. There is also a small convenient store a couple of doors down. Taxi pick up. It's only 60 euro from FCO to the hotel. You could arrange it right on the website. Extremely convient,, not having to worry about transportations after 15 hrs on the plane. The Not so good: The Room: 1) "Family Room" view is the air condition unit (pictures attached). I was told ALL Family rooms (they only have 4 rooms) have this view. It's a small hotel. So, be sure to book 2 superior rooms with balconies You paid to come all this way, might as well. We would have done this if known before hand, but they were all booked so could not exchange. 2) There was a tear on one of the top sheets ( but housekeeping replaced it once I pointed out, like I said, very accommodating). The extra blankets were very itchy and gave me rashes. Had to exchanged it for another. 3) Lastly..Ahh yes the shower. So, I'm 5'2 and 115lb. My elbows kept hitting the sides and doors. No, I wasn't pirouetting in the shower. It's small, but doable...for me. My sons and husband are taller and weight 140lb to 160lbs did not complain. The take away: Our next stay here, I would spend a little more for two Superior rooms with Balconies. This would've made the trip more memorable.

Hotel Raffaello is located in a historical building on a quiet street street with easy access to many of Rome's main attractions, as well as the rail station. The staff is professional, friendly, and helpful. The rooms are immaculate with exceptionally comfortable beds. Family suites have two bedrooms. The breakfast is fresh and delicious with varied meats, cheeses, breads, pancakes, pastries, fruit, and more. Our family could not have chosen a more perfect hotel for our visit to Rome. Many thanks!

Good 3 star hotel, most sites we wanted to see where within walking distance, the staff are friendly and the breakfast offered was good to set us up for the day. Rooms nice and clean bed was comfortable the shower was a little small but was fine

We stayed in a Superior Terrace room for two nights in May and absolutely loved it. The room was big and comfortable, beds firm but very comfy, good quality pillows, and OMG that terrace... spectacular. The front desk staff are very kind and helpful, breakfast was great, and the location is fantastic. Though it is very central (within walking distance to the Colosseum), it was very quiet. The street the hotel is on is so charming, and lined with shops and restaurants. Only negative I can think of is that the AC unit can be a bit loud. Will be returning next year, highly recommended!

Very nice hotel that is close to everything yet on a quite street with a small grocery store half a block away. The rooms and bathrooms are a nice size, comfortable beds, and a very good breakfast. This was a excellent find and very affordable.

Excellent hotel, excellent staff very clean and comfortable, we had a superior room with terrace, lovely after taking in sites to sit with a nice drink on the terrace. Cleaning of room was excellent Good location

When you think of staying in a traditional Italian hotel, consider this one. The staff are extremely helpful and courteous, the location is good, and the rooms are amazing! I stayed in a room with a terrace, which was worth it just for the terrace. I would definitely recommend and would stay here again in a heartbeat!

The most perfect and memorable hotel experience we could have imagined! All of the staff, especially the breakfast staff, were pleasant and helpful. The location was convenient with easy access to the subway lines, many delicious restaurants, and bodega next door. Everything about our stay was perfect! Highly recommend the early check-in option if available.

We normally stay in apartments, but needed accommodations close to Termini for our last night in Rome, and this property worked out very well for us. Be aware that if you are walking back to Termini, it is all uphill. :-) We had a family room, which was larger than expected and had a wall separating the two bed areas. The bathroom is not configured very well, as the door bangs into the toilet, and the shower is extremely tiny. Our room was very quiet, and the front of the hotel is located on a nice side street with a grocery store next door. The front desk staff arranged for our taxi to the airport early the next morning, and we appreciated that very much.

Just a couple of city blocks from the Termini and across from the St. Mary Maggiore church, and with many restaurants and some sites nearby, Hotel Raffaello was a good choice for us. Our room for three adults was spacious and very clean. The beds - very comfortable. The breakfast had a variety of items - not just sweets. Every staff we came in contact with was helpful and friendly. They held our luggage for us while we did some last minute sightseeing. There is an elevator, but there are some stairs to navigate - but this was not a problem for us. I wish we had stayed here for more nights than we did, but we know for next time.

Having waited almost three years since booking, we were thrilled to finally make it to this charming hotel. Management had kindly honoured our booking despite several cancellations due to the pandemic, and we were greeted with the warmest of welcomes by the front desk team, including a huge smile and the words “Finally, you are here!” before an unexpected upgrade to the delightful top floor terrace suite. The hotel is well positioned - 10 minutes from Termini Station and key city centre attractions with a handy mini supermarket very close by. Our room was spacious with a comfortable bed, plenty of storage and well cleaned and the private roof terrace offered access to the sights and sounds of Rome. We didn't try the breakfast, but the buffets looked good and it's worth noting that other meals are not served and there is no bar area. We would definitely recommend the hotel for a short break as a convenient and comfortable base.

We had an excellent 4 night stay in this beautiful hotel. The staff are friendly and welcoming and check-in was quick. The rooms are a good size with storage and a very comfortable bed and pillows. There is a minibar but we did not use it. Ensuite bathrooms are a good size - shower cubicle not large but adequate! Double shower head - toiletries provided and a hairdryer in the bathroom beside the mirror. TV channels in English were limited to news and TBN - but it was only on for a while in the evenings. There is a safety deposit box in the room. Breakfast was excellent and staff could not have done enough to help. Thee was a good variety of breads, meats, cheeses, pastry and fruit and yoghurt - as well as scrambled egg, bacon and sausage pieces. Orange juice was beautiful! And tea and coffee - as much as you wanted - including herbal teas. Location is good. 10 minute walk from the Colusseum down Via Cavour - and carry on down to the bottom of Via Cavour you will come to he Altar of the Fatherlands. Pantheon and Trevi a bit further. We took a taxi to Vatican which took around 20 minutes with no traffic. Termini station is a 10 minute walk the other direction. Easy to get about by foot, metro or ask reception to call a taxi. Overall an excellent stay. Just missed tea and coffee in the room but there was a coffee station downstairs with tea, coffee and cake in abundance. Would highly recommend Rafaello Hotel.

Location: excellent. Minutes walk from Roma Termini Station. Just head to via Cavour and the hotel is on a quiet side street. Easy to walk to coliseum, spanish steps, Victorio Emmanuel, Pantheon etc. About 45 mins - 1 hour walk to Vatican. There is a metro station on via Cavour though we didn't use it. Facilities: The hotel has a lovely feel when you walk into the lobby, warm and welcoming. It also looks freshly refurbished on the exterior. We were greeted and checked in within minutes. You will have to show your vaccination status which is now the new normal for italy. We were in room 512 on the top floor. It was a standard size room. Decorated in golds and reds it felt like you were in italy, I loved the authentic feel. The bathroom is a decent size though the shower cubicle was very small. It had two shower heads and a basket for shampoo etc. There were free toiletries consisting of shampoo, shower gel, a shower cap and shoe shine also soap bars and plenty of towels there was a hair drier, much like the travel ones you get - not very mighty but gets the job done. There was a large mirror and a section of this was a super reflected area, perfect for applying make-up or contact lenses etc. The room had a very comfy bed with adequate pillows. There was also a spare pillow and spare blankets in the wardrobe and wardrobe was spacious. There was also a pillow menu if you wish to change them. There was a mini bar, very limited but provided a couple of beers (€3.50 small tins) Fanta and water however there is a mini market 3 doors down if you needed any provisions. TV was decent and has English speaking channels. Heating/air con very good and controlled by you as opposed to the hotel. We were delighted to have a small balcony too, not to sit on, but I love to wake up, throw open the doors and listen to the city waking up. The doors were well sound proofed and we enjoyed undisturbed sleep. We did not partake in breakfast as we like to stroll and find small establishments that locals use and certainly wouldn't pay €9 each for breakfast especially when we were paying €5 for both of us elsewhere. The free coffee and cake facility in the lobby was very welcomed and we used this daily after sightseeing, however there are no tea/coffee making facilities in the room which we unfortunately missed very much. There were no slippers in the room either so if you wanted an early morning coffee, you had to get dressed and put your shoes on to go down 5 flights to get a drink. This I could not compromise on again and would strongly suggest providing. The staff are extremely friendly and helpful, we had housekeeping daily and toiletries replenished. The area around the hotel us abundant with restaurants and bars so the fact that the hotel has no bar did not really bother us. If you need to get a rapid antigen test to travel home in covid times, if you walk up the side of the hotel onto via Cavour there is a pharmacy on the left on the opposite side of the road (look out for the white tent outside). The service was €22 and very quick and efficient. Overall, I would recommend IF you can compromise on the lack of tea/coffee making facilities in the room.

Everything about this hotel is great. The location, staff, rooms, cleanliness. We had breakfast which was delicious and varied, and always had cappuccino which we will miss so much. The ladies managing breakfast were very kind. I don't know their names but if the management of this hotel sees my comment then please tell your staff that they are doing an amazing job. We must say that the pillows in the room were extremely comfortable. The bathroom had a hair dryer which was very convenient. We will definitely come back to this hotel if we visit Rome again. We will recommend it to our friends. Thank you for having us.

Our Stay: 3 nights in a Family Suite Pros: two separate rooms, comfortable beds, WiFi reception, mini fridge bathroom, hot water, water pressure, breakfast - eggs, meats, cheese, cereals, yogurt, juices coffee, pastries, jams, fruit, etc. location very convenient Cons: none Comments: Reception friendly & helpful; breakfast hostess exceptional. Shower slippery. Recommendation: Would stay there again

We stayed at the Hotel Raffaello for three days at the end of September. The hotel is centrally located (a few blocks from the Colosseum) and is really lovely. The entrance is nondescript and while we were there, surrounded by scaffolding and construction. It is very reasonably priced. Once inside, the staff is very nice (most speak at least some English) and the rooms are wonderful. This is a boutique hotel, so there is only one small elevator and stairs are more convenient. I have no idea where someone would park if one uses a rental car; as street parking is nonexistent (anywhere there is room, a tiny car or scooter is parked). Mass transport and uber are readily available. Masks are required (as they are everywhere in Europe). Breakfast is at the hotel served at a cost of 9 euros, and it is varied and excellent. There are lots of neighborhood trattorias that serve great pizza, pasta, and gelato. Rome is a wonderful city, and staying at this hotel made it even more so.

We arrived for our stay at this hotel to find it boarded up with a sign, in Italian only, and a telephone number. Thankfully the number on the other hotel, Best western, were extremely helpful and managed to honour our booking. I had only had communication with this hotel a couple of weeks before we traveled to arrange an extra night, which they did willingly!! We never did get any answers or responses to our communications. We booked through Travel Republic for the first night and they were useless, no help at all....they would have left us stranded!

We used to stay here every year. If you get a "superior" room, there's a good chance you'll be on the top floor which has a surprise view! This year, the hotel closed, and they refused to refund, so we will never return. It's a shame really, since it was walking distance to the train station, yet not too close. We were able to walk to all the sites, including the Vatican. Wait until the hotel fails and comes under new management, or see if you can pay after or during your stay so they don't defraud you of your money.