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Hotel Canada, BW Premier Collection, Rome

4.5/5  - basé sur 2350 notations.
Via Vicenza 58, 00185, Rome, Italy - See map
Hotel Canada, BW Premier Collection - Our ancient and charming building. The Hotel Canada, BW Premier Collection is ideally located in the center of Rome. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

A superior class hotel in Rome, the Hotel Canada, BW Premier Collection® is located in the historical center, set in an elegant building of the 19th century, recently refurbished respecting the original architecture. This property combines hospitality and style and is provided with all modern comforts: all rooms are furnished with period furnitures, some are painted with frescos and have a canopy bed, and Wi-Fi connection is available. A small library and the livingrooms with fireplace are perfect places for relaxing moments. This property is well connected to all the main sites of the city, both by bus and by subway (Line B, stop Castro Pretorio). Enjoy your stay.

BW Premier Collection

Hotel Canada

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Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Public area air conditioned
    Public area air conditioned
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Bronze
 
based on 2354 guest reviews
NOTE ISSUED
Excellent
1500
Very Good
714
Average
112
Poor
17
Terrible
11
REFER TO NOTICE
Business Business
146
Couples Couples
1110
Family Family
607
Friends getaway Friends getaway
202
Solo travel Solo travel
83
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"everyone should experience this hotel just for the elevator"

4
14/11/2018

we only stayed here for one night because we were enroute to the tuscany area, but this hotel was great. the staff was gracious and really helped us a lot with directions. it's within walking distance of the roman ruins and easy to find. and all i can say about the elevator......it is nothing like you have ever seen or experienced before. there is actually a learning curve to use it--lol. very nice hotel.

"Classic, classy lovely hotel I would highly recommend"

5
11/11/2018

Read the reviews and arrived with expectations that were exceeded. My wife and I stayed here for five nights from 6 Nov and from our arrival we knew we had chosen wisely. Only 5 mins walk to Termini which is great for travel but an oasis of tranquility to come back to. It is a beautiful hotel and we were warmly welcomed. Nothing was too much trouble and our room was lovely and comfortable. The whole hotel is classic and classy and the lift is awesome ! Characterful or what ! Breakfast was superb and great value and each evening we would enjoy a bottle of ice cold Frascati in the Canadian Bar. Special thanks to Massimo who was great. If you are staying in Rome I would highly recommend this delightful hotel...you won't go wrong.

"We loved this hotel!"

5
11/11/2018

Close to the Termini Station, and a quick subway ride to the Colosseum. We arrived post cruise around 11:30am, before check in time. They stored our luggage, no problem. Comfortably lovely and spacious lobby, which we relaxed in for an hour or so before heading off to the Colosseum. Had an amazing time at The Forum and Colosseum, followed by a delicious lunch nearby. Took the quick subway ride back to the hotel, where our luggage had been placed in our room. The room was everything you'd want for a boutique hotel. The tub/shower was a bit strange though. This was one of the nicest Premier Best Western's I've stayed at (in addition to Fisherman's Wharf in San Francisco, Jackson Hole and Zion National Park - all unique in their own way.) There are little eateries and restaurants within walking distance. This is not particularly a "tourist" area, perhaps more business and locals, but we loved it. They have a breakfast buffet which is OUTSTANDING! Breakfast is served on their own china. The food was delicious and very reasonably priced. The front desk staff was amazing, including giving directions on getting around, as well as the breakfast hostess. True Professionals!!! Would highly recommend this hotel.

"notti romane"

5
05/11/2018

Excellent position downtown Rome, close to main railway station Termini, city bus station and underground Line A. Quite and clean area, with easy parking. Personnel very professional, available to solve problems and very clever in proponing opportunities to visit Rome or to attend events.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms Pioneer58746533461, We would like to thank you for the really nice review. We're glad you appreciated our location, the area in which our hotel is located and, above all, our fantastic Staff. They really work hard everyday in order to make our guests' stays the best possible. They definitely are our greatest value. We thank you again and we hope to be chosen again for your "notti romane".. Yours sincerely, Pucci Family HOTEL CANADA ROMA

"Room Tips"

5
28/10/2018

We thoroughly enjoyed a recent weeklong stay. All the positive comments from other reviewers are spot-on. Rather than repeat them, a few room tips. Be aware that at least one floor (4th) is not non-smoking. Although there were ashtrays in our room, we didn't have any hint of prior guest smoking; but it might be an issue for someone who is very sensitive. Also, the rooms facing the main street, Viale Castro Pretorio, have a lot of traffic noise if the windows are even cracked open. Lastly, the shower-in-tub arrangement was somewhat awkward to use. Our party had two rooms and the one with a walk-in shower was much more convenient. Overall, the staff, lovely breakfast and bar areas and cleanliness of the entire property make this an outstanding hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr John L, We would like to thank you for sharing your experience with us. We're glad you appreciated the Staff, our breakfast and the Canadian Bar. We inform you that there is an ashtray in each room, even in the no-smoking ones. The next time, if you have any specific preference or special need, do not hesitate to inform us. According to the daily availability, we always try to meet our guests' requests. We thank you again and we look forward to your next stay in the Eternal City. Yours sincerely, Pucci Family HOTEL CANADA ROMA

"Great Stay In Rome"

5
26/10/2018

Hotel is a bit of a walk from the major tourist sites but it's a nice walk nonetheless. If you prefer, it's not far from Termini station but even closer to Castro Pretorio station (just around the corner, actually). It has one of the most unique elevators you'll ever see but it's intentional and offers some character. Breakfast is good and affordable. It can save you quite a bit if you don't want to eat out for every meal while in Rome; you're best to do that for dinner! Rooms are clean and a little smaller than what we'd be used to in North America but if you understand that's normal for Europe, you won't be disappointed. Staff are professional and polite. A heads up that you will have to pay a city tax per night, but I can't fault the hotel for that because “when in Rome...”

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Greg F, Thank you for the really nice review! We're extremely happy you appreciated our location, the breakfast and the room we chose for you. We are pleased to inform you that our elevator is the original one of our 19th century building. Even if we do several maintenance works, we try to keep its original and historic charme. It is our little gem. As concerning the city tax, we inform you that it is required by the Italian law and it goes directly to the Municipality of Rome. We have no power at all on it, as you guessed. We thank you again and we look forward to your next stay with us. Yours sincerely, Pucci Family HOTEL CANADA ROMA

"Lovely hotel"

5
25/10/2018

My husband and I stayed here as part of our 20th wedding anniversary holiday. Delightful hotel with excellent staff. Close to the main train station and hop on/hop off bus stop. The breakfast was delicious.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms Ajhh123456789, Thank you for sharing your experience with us. We're happy you appreciated our location, the breakfast and our fantastic Staff. Being part of your 20th wedding anniversary holiday is an honor for all of us! We thank you again and we hope to meet you soon again during your next wedding anniversary in Rome. Kind regards, Pucci Family HOTEL CANADA ROMA

"Happy Snowbird"

5
25/10/2018

We stayed at this hotel for a 5-day period of 'rest & relaxation" following a 20-day Mediterranean cruise. The location near, yet not directly at, the train station was perfect. The soundproofed windows mostly blocked the city noise, save for the occasional police/ambulance vehicle. Our deluxe corner room with views (512) was spacious and well appointed. It had 2 windows in the sleeping are and 1 in the bathroom. The staff(everywhere) were pleasant, helpful, and accommodating. In fact, we were told: think of our hotel as your home. We so enjoyed our stay we were genuinely sad to depart. One of the great hotels in central Rome. If you reserve a standard room, take note they are small by North American standards, but, they are still good value for the price. Tip 1: Do take a taxi (10-15 euros) between the train station - hotel if you not back-packing and have luggage...it is a 10 minute walk over a narrow, uneven, cobblestone sidewalks with numerous hazards (posts, scooters, litter, potholes). Tip 2: Check with front desk regarding Bramble Restaurant...excellent dining; 3 minute walk.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Richard G, We would like to thank you for the fantastic review you wrote. We're glad you appreciated our location, the Deluxe Room we chose for you and, above all, the Staff. They're our greatest value, and we do really appreciated their hard work and commitment. We couldn't be happier and prouder you felt like at home during your stay with us. Since 1962, our Family has always had the same mission: make our guests feel like at home. We thank you again and we look forward to meeting you soon during your next period "rest & relaxation" in Rome. Kind regards, Pucci Family HOTEL CANADA ROMA

"one pleasant night"

3
24/10/2018

One night at the end of our trip, pleasant clean and well run hotel with excellent breakfast. It felt very safe and reliable. Well maintained and impeccable condition. It was rated 3 stars but I'd give give it 3 very big and hospitable stars!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms Martha H, Thank you for your review. We're happy you appreciated the cleanliness and the "impeccable" condition of our hotel and the breakfast. We do not clearly understand why you rated your stay only 3 stars out of 5, considering that you probably saw that the great majority of our reviews are 4 or 5 stars. In case there is something you did not appreciate during your stay, please do not hesitate to contact us directly. Our guests' reviews are the best way to improve, day by day, the service we offer. We thank you again, Kind regards, Pucci Family HOTEL CANADA ROMA

"A wonderful haven in a bustling City"

5
23/10/2018

We spent 3 nights at the end of September and 3 at the begining of October. The experience was first class, the Front Desk, Bar and Breakfast Room offered wonderful service and good advise. The room was very quiet, clean and comfortable. We were slightly nervous at the proximity to the main train station, but had no need to worry. Local transportation, Hop on Hop off bus, etc., were a short walk from the Hotel and very accessible.

"Comfortable Family Rooms"

5
23/10/2018

We stayed with our two teenage daughters in a family room. The rooms were clean and the beds were comfortable. The breakfast was excellent. The hotel is very close to the Metro and we were able to walk to the main train station, only a couple of minutes way. We were able to leave our luggage at the hotel after we checked out. We were able to relax at the hotel before our train ride to Naples. The staff was consistently pleasant. I highly recommend this hotel!

"Fantastic week at The Hotel Canada"

5
18/10/2018

We picked this hotel largely based on the TripAdviser reviews and we were not disappointed. We had a Junior Suite and the extra sitting space was very well used by our family after long days on the tourist trail. Nothing was a problem for any of the team - booking a taxi, recommending a restaurant. Special mention goes to Arber on the front desk and his mischievous sense of humour. It was such a pleasant surprise to not feel ripped off for breakfast or for drinks at the bar, both were very reasonably priced. And the free snacks in the bar were a lovely touch and well used by our teenage boys. Location is convenient and we were able to walk to pretty much everywhere within 45 minutes apart from The Vatican which is a longer stretch away, and there is a metro stop just around the corner. Would happily stay here again.

"Lovely Hotel with great service"

5
18/10/2018

Spent 4 nights at this hotel. Great location close to train station even though we did not use it. We walked everywhere. Lovely remodelled older hotel. Clean large room with comfortable bed. Staff were very helpful and enjoyed the convenience of breakfast in the bright sunny restaurant. Would definitely recommend this hotel.

"Charming hotel near the train station!"

5
18/10/2018

We had to catch the train to Naples so we chose this hotel to position us for a convenient departure! Wow! What a darling hotel and extremely affordable! The room was huge and the bathroom was large and the toiletries were fabulous!! Comfortable beds, charming decor! Breakfast was available but not included! Cute little elevator got us to our room!! We grabbed a convenient dinner next door and slept like babies all night!! It's not super close to all the touristy sights but it's a fabulous hotel!!

"Very nice "

5
15/10/2018

Hotel staff is very friendly and went out of their way to make us feel comfortable when we arrived very early from a long flight. They got us into our room several hours early. Rooms are clean and very quaint.

"Top notch, classy hotel in Rome!"

5
14/10/2018

We stayed just 1 night at the Hotel Canada. It's old, but recently renovated and in a centrally located area of Rome.. The staff are very professional, friendly, and willing to help with any questions about navigating in Rome. Our suite was cozy, clean and comfortable. The breakfast provided was delicious and plentiful with eggs, meats, fruits, pastries, and more. In the evenings appetizers are provided off the lobby and you can purchase a cocktail there, as well. We loved our stay at the Hotel Canada.

"Everything was excellent"

5
09/10/2018

From the moment we arrived we were made extremely welcome, special praise goes to the front desk manager and bar manager who looked after us very well. The hotel is well situated for the train terminal with plenty of restaurants close by. We would highly recommend this hotel.

"Fantastic Service and location!"

5
08/10/2018

We stayed at BW Hotel Canada in October 2018. This is a fantastic locally runned hotel. The Pucci family provides the best customer service. We had on site personal need and every working employee went above and beyond to help us, at midnight, no less. They were always very knowledgeable and kind. Our room was spectacular. The pictures on the website do not give the rooms justice. The lenins on the beds were high quality. The beds were extremely comfortable. The air conditioning in the room worked great! We had a quad bedroom and it was very spacious. The bathrooms came with every toiletry you can think of and even toothbrushes. I highly recommend getting the breakfast. It was delicious and reasonably priced. The bar had great prices and snacks in the evening. Its location was very convenient. Multiple great restaurants on the same road as the hotel. It is a short walk to the train station and hop on hop off buses. If we visit Rome again, we will definitely be staying here. It was spectacular!

"Wonderful unique hotel in fantastic location"

5
05/10/2018

Just finishing a seven night stay at this marvelous hotel. Everyone of the staff are most welcoming and helpful. Breakfast is complete with hot and cold foods and a bargain at 6 euros. While not having a restaurant for lunch or dinner, it is well located with several good restaurants within walking distance. Try their aperitvo at the bar..buy a drink and plentiful snacks are provided. Close by is the termini train station which has a subway that links many of the Rome attractions. The subway may seem like a challenge but is actually easy to figure out. Highly recommend staying at this hotel! Tip: If requiring a taxi, have hotel summons it. Arrives within few minutes and price is right.

"Great room & stay"

5
03/10/2018

I booked Hotel Canada at the last minute and unfortunately they could only accommodate one night of our trip as they were booked up. I wish we could have stayed longer! We stayed in the junior suite which was lovely. The room was big and clean with high ceilings and the bathroom was even better. The hotel staff was so accommodating and friendly. We also liked that the metro stop was right around the corner and we could walk to nearby restaurants. It was definitely our best stay in Rome, would recommend to others and hope to return!

"Perfect place to unwind in Rome"

5
02/10/2018

This is a very good hotel after a long day of sightseeing in Rome. Our room was spotless, large, and very quiet. AC worked very well too. About a 7 minute walk to Termini. Trevi fountain is a 30 minute walk away. BF was excellent too.

"Excellent hotel"

5
29/09/2018

Very friendly staff, good location, great breakfast and very good atmosphere. Although at walking distance from Roma termini (and I know termini neighbourhood is not preferred by many) this hotel is tucked away at perfect distance yet close to the termini station.We had very comfortable and relaxing stay and loved returning to our hotel every evening after exploring Rome through the day. I just wished that the aircon worked a little better but I wouldnt take away a star for that! It is still 5 stars from me.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms ReshmaKC, Thank you for the really nice review. We're glad you enjoyed your experience with us. Even though, we're sorry you had some troubles with the A/C system. The next time, please contact our Front Desk Staff. They would be happy to help you in anyway they can. We thank you again for the five stars you gave us and we look forward to meeting you soon again. Yours sincerely HOTEL CANADA ROMA

"Excellent Hotel "

5
28/09/2018

My husband and I stayed here on our last night in Europe. After a long 4 weeks of travelling this hotel was a highlight. We stayed in a deluxe room which was beautifully presented. Clean, spacious and the bathroom was well equipped with a range of toiletries. The staff we friendly and helpful. A great place to stay while in Rome.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms Janine H, We would like to thank you for sharing your experience with us. We couldn't be happier you enjoyed your last European night at Hotel Canada and you appreciated the service we offered. We thank you again and we hope to meet you soon again. Yours sincerely, Pucci Family HOTEL CANADA ROMA

"Excellent hotel"

5
20/09/2018

This is a very comfortable and stylish hotel, withing easy walking distance of the rail station and a good base for catching the Hop on Hop off tour bus. Our room was traditional, scrupulously clean, the bed was comfortable and the bathroom was large with an excellent shower. It was quiet and afforded us a good night's sleep. Although we had not booked breakfast, at 6 euros a head it was excellent value for money and there was an ample selection of both hot and cold dishes. The staff were very pleasant and helpful and the lounge area and bar very comfortable. I would definitely recommend this hotel and my husband and I look forward to staying here on our next trip to Rome.

"Great little hotel"

5
20/09/2018

We are finishing up a four day stay here and it has been the best hotel we have stayed at in Europe. The staff is amazing and very friendly and helpful. Once they found out that we were on our honeymoon they left a bottle of champagne for us. Totally unexpected. The breakfast buffet has a wide variety kept is full for most of the day. In the afternoons they set up a snack area by the bar. I would definitely recommend this hotel for anyone visiting Rome and we would absolutely stay here again.

"Good Value. Recommended."

4
10/09/2018

We stayed at Hotel Canada one night each before and after our cruise - we chose our hotel based on its proximity to the Termini Station. It was great value and we enjoyed our stay. We will consider staying there again next time in Rome. Hotel Canada is a three star hotel in a converted 19th century building - so walls could be thin and its elevator is small (fit two persons with luggages). The breakfast is quite basic, mainly continental with scrabble/boiled eggs and bacon/sausages, but for E6 per person can't really complain. The coffee is not bad either. Location of the hotel is great. Without luggages we could walk to the Termini Station in 2 minutes. I would suggest using the Metro Station Castro Pretorio around the corner if you have luggages (there is elevator up and down the station). The rooms are clean and comfortably decorated. Bathroom/shower works well. The hotel provides slippers/tooth brush which is rare in the 3 Star category in Europe. We stayed in rooms one category above the basic room and we found our rooms quite big (important to us) and the rate was reasonable despite the high season. The staffs were very friendly and helpful - from the gentlemen at the front desk, to the ladies at breakfast and the cleaning staffs.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Bacchus852, Thank you for the nice review! We're extremely happy you appreciated our location, the Deluxe room we chose for you and the amenities in the room. But the most important thing is that you enjoyed your experience in our fabulous city. We thank you again and we look forward to meeting you soon again. Yours sincerely, Pucci Family HOTEL CANADA ROMA.

"Attractive, clean, good location to Metro, and easy walk to train station."

3
08/09/2018

Train station is a 10 minute walk, or 1 metro stop away. Attractive hotel and rooms with style mix of old fashioned and modern. Staff friendly and helpful. The buffet breakfast at 6 Euros is a good deal, nice selection of hot and cold food. Rooms are clean. Bathroom too dark for applying make-up, but the desk area is bright, so put it on there with a traveling mirror I always bring. My 1st time in Italy and I don't know if this is an Italian thing or not, but there is no box of tissues or wash clothes.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms Ivy_from_Colorado, We would like to thank you for the review. We're happy you appreciated the rooms of our hotel, the breakfast and the location. Regarding the amenities you find in the room, we thank you for the valuable advices you gave us. Since 1962, we have always tried to improve the service we offer especially by following our guests' advices. We thank you again, Kind regards, Pucci Family HOTEL CANADA ROMA

"Highly recommend!"

5
07/09/2018

Stayed at this hotel August 21st until the 24th in triple room 3rd floor. Near Termini Station! Room is small but very clean and comfortable! Elevator small and so unique! Do not want to carry luggage up the 3 marble floors! Breakfast excellent every morning! Staff were excellent and very helpful and friendly! Want to say how much we appreciate that you have GianCarlo employed at your hotel! This means a lot that you appreciate the employment of people with special needs! Would recommend to everyone and would stay again if in Rome!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms Susan B, First of all, we would like to thank you for sharing your experience with us. We're glad you appreciated the room we chose for you, the charming elevator of our historic building and our fantastic Staff. But above all, we are pleased you met Giacomo, an important part of our Staff. We thank you again and we hope to meet you soon again in the Eternal City. Yours sincerely, Pucci Family HOTEL CANADA ROMA

"Great service at this reasonably priced hotel"

5
31/08/2018

We stayed 5 nights while sightseeing in Rome. I cannot praise the staff enough. Rooms clean and comfortable. Convenient sitting area where you can get hot and cold drinks. Lots of restaurants nearby. Breakfast ok though not outstanding. Not very central but near public transport and taxis are easy to find and cheap.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms Wlatt, First of all, we would like to thank you for the really nice review. We're glad you appreciated the room we chose for you, our common areas and the fantastic Staff. We're sorry if our breakfast did not exceed your expectations. Do you have some suggestions in order to improve it? We have always tried to improve the service we offer, especially according to our guests' advices. We really believe it is definitely the best way to grow. So, please let us know your suggestions by contacting us directly. Thank you again and we look forward to meeting you soon. Best regards, Pucci Family HOTEL CANADA ROMA

"Nice stay and wonderful breakfast"

4
25/08/2018

Clean and convenient to the main train station. Quiet neighborhood with restaurants nearby. The hotel was friendly and with European quality to it. We stayed two days before a cruise and returned back following the cruise. My daughter and I enjoyed it especially the incredible breakfast. Great value..

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms Yvonsunsch, We would like to thank you for sharing your experience with us. Your nice words make us feel very proud of our hard daily work and make us thinking it is really worth it. The next time, we hope to meet you for a longer stay in the Eternal city. Thank you again. Kind regards, Pucci Family HOTEL CANADA ROMA

"Very nice hotel"

5
25/08/2018

We've spent there 2 nights for a city break. It was very nice, clean with friendly and helpful stuff. It is just a 3 star hotel, but you don't feel that. It's better than some other 4 star hotels. The room was very nice. We were accommodated on the top floor, high enough that you don't hear the traffic from the road. Also it is very well located, a good 5-10 minutes walk (depends on how tired you are) from Roma Termini train station. Also the closest metro / tube is at 5 minutes walk. For me and my wife it was a good experience. We will return if we'll be in the area.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms Sk8r_csokat, We would like to thank you for the fantastic review you wrote about your experience with us. We couldn't be happier to know you appreciated the room we chose for you, the location and the overall service we offered you. Our goal has always been the same: make our guests' experience the best possible. Thank you again and we hope to meet you and your wife soon again. Your sincerely, Pucci Family, HOTEL CANADA ROMA

"Classic European feel"

5
18/08/2018

Great hotel with a classic European feel to it. Clean rooms that actually look like what you see in the pictures. What you see is really what you get. Warm, friendly, attentive staff ready to assist with anything you may need. Breakfast is a nominal (6Euro) charge. Good selection and convenient. Don't let the fact it isn't free turn you off. You aren't going to find breakfast buffet for 6 Euros anywhere else either. Neighborhood is fine. Termini doesn't have the strongest rep as an area to stay in, and it is a bit "urban" but it is a perfectly safe neighborhood. Walked back from Termini Station (trains to other cities/metro stop) at 11pm one night with my family. There were tons of people out and about. The street is lined with sidewalk cafes and people were sitting at the tables or walking along. Nothing unsafe or unsettling about it. Although, I'll be honest..there are more aesthetically appealing places to sit at a sidewalk cafe in Rome, so while I wouldn't necessarily choose this neighborhood as a place to hang around, I would definitely choose its for a nice hotel to come back to. There is a regular, small grocery store around the corner where you can pick up anything you need also.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Kevin G, We would like to thank you for the fantastic review you wrote. We couldn't be happier you appreciated our breakfast, the style of the hotel and he room we chose for you. Our guests' opinions are extremely valuable for us. Knowing we succeeded in exceeding your expectations make us feel proud of our hard daily work. Welcoming your family has been a pleasure for all of us. We thank you again and we look forward to your next stay at Hotel Canada. Yours sincerely, Pucci Family HOTEL CANADA ROMA

"Good value"

4
10/08/2018

We enjoyed our stay at the Hotel Canada. We booked through Expedia. On the Expedia site it lists that the hotel has breakfast. I took that to mean breakfast was included which it was not. However the buffet breakfast was very good and only 6 euros per person and open for several hours. This hotel is not new so you have to be looking for something with that 1900 look and feel. There is one elevator which operates by manually opening and closing 2 sets of doors. It was a fun experience. There are 3 steps leading to the elevator and several leading into the hotel so it is not accessible for anyone who can't go up stairs. We had 2 rooms. Both were standards and were standard. One had a shower and one had a tub shower combination. I would advise communicating your preferences directly with the property. I had requested that connecting rooms if possible. They put us in 2 rooms on opposite sides of the 4th floor. I asked at check in if the rooms could be closer together and the response was that "they were on the same floor". This was the only time the staff was not helpful. Everyone else called taxis, gave recommendations and directions very efficiently.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms Jacqueline S, First of all, we would like to thank you for the review. We are pleased to inform you that our building dated the 19th century and the elevator is the original one of the building. We couldn't be prouder we succeed in maintaining its charm so far. We are sorry you had some problems with the rooms we chose for you during your stay. We apologize not to be able to move you to another room, but we had no chance to do so, according to our daily availability. We thank you for the valuable advices and we hope you enjoyed your experience in Rome. Yours sincerely, HOTEL CANADA ROMA

"Very Disappointed"

3
09/08/2018

We booked the Canada Hotel as part of a trip to Rome to celebrate our Silver Wedding Anniversary, which fell right in the middle of our stay. We chose this hotel as the reviews were good, and the rooms looked so nice. Before we travelled I contacted the hotel by e-mail to mention it was a special trip and asking if we could have a nice room perhaps with a decent view just to make it even nicer. We received a reply saying they would do all possible to accommodate this. When we arrived we were really disappointed to find we had been given a room which was right at the far end of the second floor, through some fire doors and next to a room converted for the housekeeper/maintenance. In no way could it be described as a nice room, in fact I would like to bet there was not a worse one in the hotel! It was large but sparsely furnished and what was there looked a little shabby. The bed was big and looked comfortable but was far from it. On my husbands side there was quite a dip in the mattress and sleep was difficult. I don't think the room had actually been used for quite a while. There was an awful smell of drains and sewerage in the bathroom which was very overpowering, but to their credit they did send the housekeeper to sort it out, and she explained it was due to hot weather and the drains being full of rotting leaves. We didn't smell it again which was something to be thankful for. The bar area was nice and service attentive, and we did enjoy a night cap there each evening. I need to explain that we were not expecting a free upgrade to a suite or anything, just a nicely furnished room, like advertised on the website, perhaps a more recently refurbished one, however the reason for our stay was never, ever acknowledged and our anniversary came and went with no mention. Having worked in the travel industry all my working life I know how easy it is to make people feel special and want to return just by fulfilling a special request. It need only be a little card from the manager, a few chocolates or similar but it goes to show good customer service and guarantees people remember you. We have been to Rome many times as we love it so much, and we will go back again next year, BUT It will not be to the Canada Hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs LITSIE49, First of all, we would like to thank you for the review. We are sorry your stay hasn't been as pleasant as you expected and we do apologize for that. As concerning the room we chose for you, we are sorry if you did not like it, but we assure you that the majority of our guests did. It's probably a matter of taste. We would like to inform you that we always participate in our guests' special occasions in order to make them even more magical. That's the reason why we really apologize this wasn't your case. Nevertheless, we hope your experience in Rome was worth it. We would like to thank you again for your valuable advices and we wish you all the best luck for your (past) special day. Kind regards, Pucci Family HOTEL CANADA ROMA

"Highly recommended! Reviews are spot on!"

5
05/08/2018

We had three rooms for our family trip to Italy beginning in Rome. The Hotel Canada exceeded all of our expectations! Truly memorable. It doesn't feel like a 3 star hotel. Rather, it feels like a boutique hotel which impressively caters to its guest. We had our children with us and the room for four was very comfortable. It had a very comfortable double and two twins. The furnishings were classic and the bathroom was great. We did not use the TV and can't comment on the channel selection. Breakfast was ample, tasty and very satisfying. The front desk was professional, knowledgeable and helpful. The bar was indeed reasonable and every night we relaxed with our family at the bar over reasonably priced drinks talking about our day and our trip. No gym and no parking are the only downsides but again the hotel makes up for it with its facilities, reasonableness and its solid staff. Price is eminentably reasonable and I highly recommend this lovely hotel. Thank you Hotel Canada!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr TonyLehighValley, First of all, we would like to thank you for the fantastic review. We are pleased to inform you that we have recently joined "BW Premier Collection" that is a unique soft brand of Best Western. It involves hotels providing an authentic boutique experience that reflects the unique personality of the destination in which it is located. We are proud to be part of it and we couldn't be happier you noticed we put attention even in details. We would like to inform you that we unfortunately do not have enough space to build a gym or a parking in our 18th century building. We thank you again and we really hope to meet your family during your next Italian Holiday. Your sincerely, Pucci Family HOTEL CANADA ROMA

"Great Hotel in Rome"

5
03/08/2018

The room was very clean, great size for two, very quiet and the bed was amazingly comfortable. Staff was friendly and helpful. Breakfast was great for the price and lots of choices. There are lots of restaurants in the area to eat late at night and you are a 2 min. walk to the subway. The hotel can also call you a taxi that never took more than 4 min. to arrive. It is not right in the center of the city but nothing is more than 5-10 min. away. I enjoyed it very much and would go back every time.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms Tammi T, We would like to thank you for the very nice review. We're extremely happy you spent a good time here in our fabulous city. Welcoming you has been a great pleasure for all of us. We thank you again and we look forward to your next stay with us. Yours sincerely, Pucci Family HOTEL CANADA ROMA

"Great stay at Hotel Canada"

5
01/08/2018

My family stayed at the Hotel Canada on our last night in Rome before flying back home. This is a fairly large hotel, with friendly, knowledgeable staff. Our room was spacious, clean and beautifully decorated. There was no mini bar in the room but the front desk was very helpful and offered to keep my son's milk in the fridge located at the bar area. The staff also recommended a great place for dinner which was literally just blocks from the hotel. We didn't stay for breakfast as we had an early flight so can't comment on that. Overall, a very good choice while staying in Rome - especially if proximity to the Termini train station is of high importance to you.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms KatfromNY, Thank you for the nice review! We're happy you appreciated our location and, above all, our Staff. They work hard everyday and they definitely are our most valuable resource. We thank you again and we hope to meet you here for a longer stay the next time. Kind regards, Pucci Family HOTEL CANADA ROMA

"Great location, Great service"

4
31/07/2018

Hotel is great central spot, 10 min walk to main train station in Rome (roma termini) The area seemed a little sketchy, but no issues the entire time we were there. We were able to catch a bus to the mall , which is about 40-60 min bus ride. Be prepared to stand. Also did hop on, hop off tour from there. Ton of restaurants near by, weirdly my favorite for breakfast was yellowsquare which is open 24 hrs. Great breakfast, great service. Loved the bramble bar and grill whichc is a could blocks away Staff was wonderful, helped is get a taxi for the ride home as we weren't leaving through the main airport. Hotel is a renovated old 1920/1930s. A little noise. Elevator can only hold one or 2 people at a time and if you don't close the doors no one can call the elevator. This only happened once in the 4 days I was there. While I have loved the hotel and convenient location the beds were hard and my back felt it after 4 days

"Nice, but noisy"

3
29/07/2018

I have mixed feelings about this hotel. The beds are comfortable, the decoration is quaint and perfect for a Roman holiday. The breakfast is stunning for a hotel at this class, with white tablecloths and fresh foods made in the hotel kitchen. There was cheeses, cold cuts, salty pies, gorgeous pastry, fruits, veggies. Coffee was served to your table. Bathrooms and showers were so-so. Huge toilet seats & bidets, but impractical showers in both rooms where I stayed (maybe has to do with the age of the building). Clean rooms. Kind and very helpful staff. Conveniently located close to Termini and an ok walk from most sights. What bothers me about this hotel is the noise. The hotel is almost built like a courtyard with a big staircase and an elevator in the middle. The noise from the staircase echoes throughout the hotel, in particular if you are close to the stairs & elevator. There are doors between the stairs & elevators and the corridors with the rooms, but they do not keep all the noise out. In addition, there is a slam when the door is closed. Walls are thin and noise passes through from other rooms & the corridors. The corridors and rooms have tile floors and the doors have big A/C vents, so whenever someone walks by your room in the corridor you'll hear a clickety clack. There is something very classy, elegant and old school about this hotel and it's a gem for a three-star hotel. Im sad about the noise, it would be a four star stay otherwise.

"nice hotel close to Termini station"

5
29/07/2018

Nice cosy hotel in a very convenient position close to Termini station and to the underground (Castro Pretorio and Termini). Old style very nice furniture in the rooms. Very kind and highly professional staff. Very good breakfast.

"Nice hotel with good access to public transport"

4
27/07/2018

We enjoyed our stay here and had a very comfortable room for my son, husband and I. Room and bath were in good shape and common areas were very nice. Air conditioning worked very well (important to us Floridians, lol). It's not in the center of it all, but it's a short walk to the central train and bus station and it worked well for us. Breakfast was a good option and there are other cafes in the area as well. Great staff - very knowledgeable and professional.

"Our second stay"

5
25/07/2018

We stayed here in 2015 and were so happy with it, we decided to stay again this trip. We were not disappointed. The location is fantastic, the rooms are nice and a good size, the breakfast is lovely, the lounge for an evening drink, also lovely, the staff very helpful and friendly and it is clean, clean, clean. I would not be able to come up with one negative comment no matter how much I thought about it. I love this hotel and will use it for any future trips. We would highly recommend.

"Location!"

5
22/07/2018

If you are traveling by train, this hotel is an excellent choice. It is very clean and spacious for a Rome hotel. Breakfast was filling and worth the 6 euros each. My husband and I walked to many locations or just hopped the metro at the main termini just 6 blocks away. The staff was very friendly and accommodating.The bar service in the lobby was excellent and very reasonable if your too tired to head out after touring all day.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms AMVTX92, First of all, let us thank you for the very nice words you used to describe your experience with us. We're glad you appreciated our location, the breakfast we serve every morning and the bar service. But above all, we couldn't be happier to know you appreciated our Staff. We believe people can make the difference. Our fantastic Staff work hard and with commitment and they are definitely our greatest value. Welcoming you has been such a pleasure for all of us! We thank you again and we hope to be chosen again during your next Roman Holidays. Kind regards, Pucci Family HOTEL CANADA ROMA

"Great place to stay"

5
20/07/2018

Loved our stay here in July 2018. The front desk staff was wonderful and our corner room was beautiful and clean. We would relax every every evening in the bar and were well taken care of by this staff. Would recommend to everyone. Great location within walking distance of the Termini station. Well suited to take care of tourists!!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms janrbagby, We would like to thank you for the really good review you wrote us. We're extremely happy you enjoyed your time with us. Since 1962, we have always tried to improve the service we offer in order to make our guests' stays the best ever. We couldn't be more grateful you appreciated it. We thank you again and we hope to meet you soon again in the Eternal City. Yours sincerely, Pucci Family HOTEL CANADA ROMA

"Great Hotel in Rome"

5
15/07/2018

Stayed here from 6-26-2018 to 6-29-2018. What a great hotel to stay in while in Rome.The room was very nice and clean. The people at the front desk were great. The lady on days, wish i could remember her name,went above and beyond. She was so very helpful with anything we ask her. The hotel is about a 10 min walk from the Roma termini train station and a great location.Several very good places to eat very close. Had an outstanding breakfast for 6 euro's per person. We would stay here anytime in Rome.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Mike B, First of all, let us thank you for the amazing review you wrote. We're glad your expectations have been exceeded by our fantastic Staff. They definitely are our most valuable source and we couldn't be happier to read you sincerely appreciated the service they offer. Welcoming you has been a great pleasure for all of us. We thank you again and we hope to meet you soon in the Eternal City. Kind regards, Pucci Family HOTEL CANADA ROMA

"Beautiful hotel"

5
15/07/2018

We stayed 25th to 29th June. Great location to Termini train station. A short walk with cases, roads and side walks in poor condition but doable. Staff are all friendly and polite. Nothing was too much trouble. A shout out to Arber and Massimo. Rooms immaculate and good bathroom facilities ,including toiletries. Breakfast was very good at 6 euros per person. Pastries, breads, meat, cheese and eggs, bacon. Something to suit everyone. It was a fantastic hotel to return to at the end of a busy sightseeing day as the bar area was welcoming, drinks reasonable and great warm service from the lovely Massimo. We had dinner in the Brambles restuarant, just 2 minutes up the road which was very good. Thank you Hotel Canada for a very enjoyable stay. We would definately recommend and also return to your beautiful hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms avril m, First of all, we would like to thank you for the fantastic review. We couldn't be happier to know you appreciated the room the chose for you, the facilities we provide to each guest and the breakfast. But above all, we're glad our incredible Staff has helped make your stay "enjoyable". We thank you again and we look forward to your next stay with us (Massimo and Arber cannot wait to meet you again!) Yours Sincerely, Pucci Family HOTEL CANADA ROMA

"Excellent Hotel"

5
09/07/2018

Rooms are very clean, extremely comfortable and amenities are very good. I was grateful that the AC worked perfectly during our sweltering vacation in Rome.The rooms are on the small side, but they were cleverly designed and my husband and I had plenty of space over our 4-day trip. It seems dark when you walk in, but the windows and shutters open easily and fill the room with light. Lean out the window to look for the metal braces that keep the shutters open. The hotel is very attentive to details, and the staff at the front desk were all extremely friendly and helpful. And, breakfast, is fabulous! They charge 6 euros per person, but its more than worth it. Lots of real food, not just sugar and cereal, which keeps you fortified for your forays into the city. Its a 2 minute walk to the Castro Pretoria subway and, also close to bus routes. I would definitely return to this hotel!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms eifield, First of all, let us thank you for the amazing words you used to describe your experience with us. We couldn't be happier and more grateful in reading you appreciated the attention we put in details. Since 1962, we have tried to make our guests' stays the best ever by doing a very detail work during their stays. Passion and commitment has always encouraged us to do a better work every day. We thank you again and we look forward to your next stay in the Eternal City with us. Kind regards, Pucci Family HOTEL CANADA ROMA

"Good location, friendly and helpful staff"

5
09/07/2018

Air conditioning, bathrooms, were good, good sized rooms, breakfast was good. Close to both Castro Pretorio and Roma termini train stations. Both are in walkable distance. There are quite a few trattorias, ristorantes, Pizzeria Del Secolo for a quick bite. Trattoria Pizzeria La Tavernetta is a casual, but, good eatery. About 10 to 15 euros for a taxi ride to Roma Termini or Trevi fountain. About 45 minutes and 60 euros for a mini van ride to FCO. They will store luggage if you are coming back.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Sam S, We would like to thank you for the excellent review you wrote. We're glad you appreciated the room we chose for you, the breakfast and the location. Welcoming you has been a great pleasure for us. We thank you again and we hope to be chosen again during your next stay in Rome. Sincerely, Pucci Family HOTEL CANADA ROMA

"Service excellence"

5
08/07/2018

Room was large with separate sitting room. Service was fantastic. Breakfast was excellent and very cheap. Close proximity to restaurants and train station. If I return to Rome, I will definitely stay here again

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Greg M, Let us thank you for this excellent review. We're extremely happy to read you appreciated the Deluxe room we chose for you, the breakfast and the location. But above all, we couldn't be more grateful to understand you appreciated the service offered by our Staff. They work hard and with commitment everyday, and they definitely are our most valuable source. We thank you again and we look forward to your next stay with us. Yours sincerely, Pucci Family HOTEL CANADA ROMA

"Little Gem"

5
05/07/2018

Stayed 3 nights and can recommend hotel. Staff were excellent and while room was small it was adequate. Foyer area and outside garden allowed you to enjoy a drink after returning from a day sightseeing in Rome. I would definitely stay here again.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms Babyboomer123, We would like to thank you for the excellent words you used in describing your experience with us. If you need a bigger room, the next time we kindly suggest you to book a Deluxe Room or a Junior Suite room, instead of a Standard one. We're glad you enjoyed our little and cozy courtyard. It creates a real magical atmosphere during summer time. We thank you again and we hope to be chosen again during your next stay in Rome. Sincerely, Pucci Family HOTEL CANADA ROMA

"Comfort and great location for train travellers"

4
03/07/2018

We have been staying at Hotel Canada for many years. While it is not our first location choice for sightseeing in Rome, it is absolutely our first choice if we are travelling by train and need to get to and from Termini station easily. It is a ten minute walk along level, if uneven, streets and can be done pulling your bags. The hotel itself is very clean, with friendly staff and an old fashioned level of comfort. It's furnished with traditional Italian furniture, a sort of antique looking style with lots of drapery that some people might not like but which we enjoy. The rooms are generous, especially the corner ones, and the beds comfortable. It's air conditioned and extremely quiet. The wifi is fast, the water hot and the showers quite good. Breakfast was relatively inexpensive but not terribly interesting, so we got a coffee and pastry elsewhere. There's also a reasonably comfortable bar for those who feel like it. It is also just around the corner from the metro, which is very useful for sights like the coliseum and the Spanish Steps. Tickets are bought at automatic machines at the station and trains are frequent. You can walk fifteen minutes to Via Nazionale and a taxi across to Trastevere cost us about 20 euros. The number 64 bus goes from Termini into the centre of the city as well. The area around the station looks unsavoury but it is filled with people and we didn't feel uncomfortable walking around there. We've stayed at Hotel Canada perhaps four or five times in the last ten years and recommend it to friends.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms mbloggs, First of all, let us thank you for the nice review. We're extremely happy you enjoyed your experience with us and you appreciated our Staff, our unique Italian style and the services offered in the hotel. Guests' advices are extremely valuable for us so we sincerely thank you for that. Welcoming you has been a pleasure for all of us. We thank you again and we look forward to your fifth or sixth stay with us. Kind regards, Pucci Family HOTEL CANADA ROMA

"Great Hotel"

5
02/07/2018

Great location, clean and friendly staff , highly recommend it. Breakfast is great for 6 euro per person. Walking distance to termini, bus and subway. Rooms are small but clean and well kept. Thanks Hotel Canada for great hospitality.

"Average"

3
30/06/2018

The hotel is average in almost everything. Location not bad. The hotel has a classic look and feel which is not my taste that much, for me it was the old fashioned kind of classic. Room sizes ok, delux room spacious & comfortable worth the extra cost especially if you are having a lot of luggage. Receptionists mostly looked tired and relentless except for a couple of them including a guy named Arber who I found to be the nicest. I had a hard time with their elevator, it is a small old elevator that you have to close its two doors behind in order of it to work and sometimes I have to wait for it for about 5 minutes to arrive. Overall it's an average hotel, I think if I've searched more, I would have found a better hotel for the same money.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms sssnycsss, First of all, we would like to thank you for sharing your Roman experience with us. We're happy you spent a good time in one of our Deluxe rooms. As concerning our Staff, we are sorry you did not appreciate them as the great majority of our guests does. And we would like to assure that they work with passion and commitment. Regarding the elevator, it is the original one of our 18th century building, and we try to maintain its original charme. We can understand that sometimes it can be uncomfortable and we do apologize for any inconvenience it caused to you during your Roman holidays. Our mission is to make our guests' experience the best possible. That's why we do apologize for not exceeding your expectations and not making your stay the best Roman experience ever. We thank you again for the valuable advices. Sincerely, Pucci Family HOTEL CANADA ROMA

"Greece/Italy Cruise 2018"

5
30/06/2018

Amazing Historic Hotel. Spent three night there post cruise. Easy access to all tourist hot spots, bus station, metro stop all close by. We had got a Hop On Hop Off bus pass worked great. Rooms very impressive we'll appointed, bed was comfortable, bathroom and shower and it's toiletries including sleepers and tooth brushes with paste added to the finishing touches. That Premier Best Western for Making our last few night in Rome Great. Room 222 from ????

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr GrandpaB2013, We would like to thank you for the really nice review. We're happy you appreciated our location, the room we chose for you and the toiletries we offer. But above all, we're glad you had a great experience in the Eternal City under the magical decor of the room 222's ceiling. We thank you again and we hope to be chosen again during your next stay in Rome. Kind regards, Pucci Family HOTEL CANADA ROMA

"Beautiful Historic Family Own Hotel"

5
19/06/2018

We thoroughly enjoyed our stay at the Best Western Premier, Hotel Canada owned by the Pucci Family. From the moment you arrive the amazing staff greet you with a warm welcoming ambiance. Our room was a step back in time of pure elegance, it exudes historical opulence. One of the best sleeps we had on our trip. The bathroom was well appointed and contained a selection of shower gels, shampoo, body washes, toothbrushes, toothpaste, and a hairdryer. There was even a pair of slippers! Breakfast was not only very reasonable, excellent quality “continental breakfast” highly recommend it. The other plus was the location close to the Termini station. Lots of good local restaurants are within close walking distance. Front desk staff made excellent recommendations for restaurants. This hotel was easy access by train or taxi to Trevi fountain, Colosseum etc We would rate this boutique hotel a 4.5 stars, we will back to stay very soon

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms Leah725, We would like to thank you for the amazing review. We're extremely happy you enjoyed the room we chose for you, the breakfast and our location. We couldn't be more grateful for what you wrote while describing your experience with us. Since 1962, we have always tried to be present in every moment our guests spend in our Hotel, without being intrusive. And, above all, we have always focused our attention on make our guests' stays the best possible. We're honored you would rate our Hotel a 4.5 stars! We really thank you again and we hope to meet you soon again in the Eternal City. Kind regards, Pucci Family HOTEL CANADA ROMA

"Short Stay June 2018"

5
17/06/2018

This was a lovely hotel with great staff and service. It is listed as 3 star but we feel it deserves a higher rating. Our room 526 was on the 5th Floor which was maintained to a very high standard, (special thanks to Elisa). The breakfast was plentiful with a good selection of food stuffs. The overall cleanliness and upkeep was top rate and the reception staff were very helpful. In summary we had a great stay and would not hesitate to highly recommend this hotel to any prospective visitor to Rome. Many thanks, Tom & Elaine

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms Elaine and Mr Tom, First of all, we would like to thank you for the excellent review you wrote. We couldn't be happier that you appreciated the room we chose for you, the breakfast and our incredible Staff. But above all, we're really glad to know you had a "great stay". Since 1962, our mission has always been the same: make our guests' stays the best ever and make them really feel like at home. And when we realize that we exceed our guests' expectations, we could not be prouder and more grateful. We thank you again and we look forward to your next stay in the Eternal City. Kind regards, Pucci Family HOTEL CANADA ROMA

"Big birthday celebration"

4
14/06/2018

The hotel staff were unwelcoming on our arrival around 10.45pm, not friendly staff, no offer of helping with luggage into the hotel or to the rooms. They didn't make any friendly conversation ie, asking how our journey was etc or offering advice on Rome or anything at all. We wanted a night cap so dumped our luggage in our rooms, this is when we felt happier. Both of our rooms were very big and very very clean. The room facilities were fabulous, especially the free toiletries. Excellent TV which you could change the language and a hifi system too. Probably one of the best hotel rooms we've stayed in especially in Italy. The bar prices are very cheap and the lift is a great feature being the original one. Finally the breakfast is fantastic, again one of the best continental breakfast we've had, we were totally stuffed and never needed to buy lunch each day. A great choice of food and lovely staff in the breakfast room. The breakfast room itself is beautiful and again very clean. Also it was fully stocked right until 10.30. Highly recommend the bar/restaurant next to the hotel with the fabulous waiter Muhammad and delicious bruschetta and cheap Prosecco.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mr visittere, We would like to thank you for the nice review. We're happy you appreciated the room we chose for you, the facilities we provided and the breakfast. On the contrary, we're extremely sorry you didn't find our Staff polite and kind with you. As you has probably read in the great majority of our reviews, the Staff is always appreciated. So, we do apologize for the inconvenient you had. Nonetheless, we hope you spent a good time in Rome. We thank you again and we look forward to meeting you soon. Kind regards, Pucci Family HOTEL CANADA ROMA

"Nice stay in Rome"

4
13/06/2018

This is a BW premier hotel. A family-run old but charming hotel located close to the "good side" of the Termini station (about 5-7 min walk). Very clean and well-maintained hotel with an antique lift. Friendly service and very good breakfast. Plenty of eateries nearby as well as close to a couple of supermarkets. Easy to reach many touristy destinations by the metro station which is about 2-3 min walk away. I wouldn't mind staying here again.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms Madglobetrotter81, We would like to thank you for the really nice review. We're so happy you spent a good time with us. Just so you know, we are a BW Premier Collection. It is an exclusive brand that Best Western gives only to hotels whose identity is closely tied to its destination, providing an authentic boutique experience that reflects the unique personality of each locale. That's the reason why there are only seven BW Premier Collection in Italy, and we're the only one in Rome. We thank you again and we hope to be chosen again for your next stay in the Eternal City. Kind regards, Pucci Family HOTEL CANADA ROMA

"Best choice staying in Rome, don't miss it!"

5
09/06/2018

Clean room, good and warm staff, reat location. This is a business trip and I am really happy to search on TripAdvisor and find this hotel. I was out of my head to book the wrong dates but staff gives me great help to change the reservation and give me a room. 5 stars!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Yu, We would like to thank you for the really nice review. We're glad you appreciated the location, the room we chose for you and, above all, our Staff. They do an hard daily work in order to exceed our guests' expectations and make our guests' stays the best possible. Therefore, we couldn't be happier of your words. We thank you again and we look forward to your next business trip or Roman holidays (..perhaps it would be better for you!) with us. Kind regards, Pucci Family HOTEL CANADA ROMA

"Best place to stay in Rome"

5
03/06/2018

I did a lot of research before selecting this hotel in Rome. I knew a wanted to be close to the Termini station since we were here only two days and needed to catch the train to Firennza. The hotel and staff were amazing. A special shout out to Arber (AKA Michael that was nicknamed by the guests during our stay). I loved this place and all the people that we met during our stay. It felt just like home and allowed us to explore Rome. The metro all day pass is an adventure all it's own, and so worth it. The restaurant suggestions we received to go to the Bramble Bar and Trattoria Leoni D'Abruzzo were so good. I wanted to thank all the staff we thoroughly enjoyed our stay and if and when we come back to Rome will stay here.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms kcrum, We would like to thank you for this excellent review. We couldn't be happier you found our location convenient and our Staff kind and helpful. They work hard everyday in order to make our guests' stays the best ever. So that, we're extremely happy you noticed that. We thank you again and we hope to meet you soon again in our fabulous city. Kind regards, Pucci Family HOTEL CANADA ROMA

"Nice Stay"

5
01/06/2018

We enjoyed our stay at this hotel. We arrived early in the day and was given access to our non-smoking room before 10am. We had a triple room and it was just perfect. The staff is very friendly, accommodating and helpful. I like the decor, which is rather quaint. The elevator is a throwback to yesteryears and is charming. We also enjoyed the breakfast buffet for 6 Euros per person. It was quite a spread of bacon, sausage, eggs, toast, fruits, quiche, drinks, toast and other selections. My minor quip is that the shower needs a little getting used to. The space is quite small and becomes a challenge to big persons. There is also no ice machine but the bar downstairs is more than happy to provide you with a bucket of ice should you ask. The hotel is about a 5-minute walk to the Termini station and the main reason we chose it. This is where the Metro also stops while the hop off/ hop on bus stop is nearby. There are also more than a handful of restaurants that are within three blocks of the hotel. Inside the train station, one will find a variety of clothing and food stores. Overall, it's a very nice hotel in a great location.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Josh P, First of all, we would like to thank you for the really nice review. We're extremely happy you appreciated the breakfast, the location and our charming elevator. Regarding the decor, we're pleased to tell you a little incredible story: we discovered them about ten years ago and we surprisingly learnt that they dated from the 18th century! That's why the common areas and part of the rooms of our historic building are decorated with these rare frescos. As concerning the shower, we are sorry if you found it not comfortable. Our rooms are really different from one another, so are the bathrooms. So, the next time do not hesitate to contact our Front Desk Staff. They will be more than happy to help you find other accommodation that better meet your needs (according to our availability). Anyway, we're glad your Roman experience was great. We thank you again and we hope to be chosen for your next stay in the Eternal City. Kind regards, Pucci Family HOTEL CANADA ROMA

"Great location, great service"

5
01/06/2018

Everything about this hotel was wonderful, especially the service. We had a junior suite and a triple. The bathroom in the junior suite was huge! Every request was met with a smile. Very close to the Metro station which made getting to the bigger sites very easy. We would definitely stay there again!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms/Mr CStorm, We would like to thank you for the excellent review. We couldn't be happier to know you had a great experience in our hotel. The fact that our Staff willingness and kindness have been noticed and appreciated make us feel really proud of our hard daily work. We thank you again and we really hope to meet you soon. Best regards, Pucci Family HOTEL CANADA ROMA

"Great Hotel"

5
31/05/2018

Loved this hotel for the location. Close to the termini train station (about a 10 min walk) and a 3/4 minutes walk to the metro station. Well within walking distance to many places to eat and enjoy the night life. The staff were lovely and always helpful. It's a typical for a European hotel. The room was small but comfy and very clean. Decorated with a moral on the ceiling :-) Pros: Location Friendly Staff Price Clean Rooms Helpfulness on all things asked Breakfast was reasonable priced and good Comfy beds Cons: They ask for you to leave the room key when you leave for the day. That was odd to me as they really never did ask for ID when picking it back up. That being said -we had no issues whatsoever. Just odd to me. This hotel is a lovely Gem in Italy. I would stay again. It truly was a nice and quiet hotel in the perfect location.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms Katty30, First of all, we would like to thank you for the really nice review. We are glad to read you appreciated everything you wrote in your "Pros" section. As concerning the "Cons", we are sorry we were not able to explain you the reasons why we asked for the keys once our guests leave the hotel. Indeed, the main one is a security reason. In fact, in case of emergence (for instance in case of fire) it is crucial to know exactly which are the busy rooms and the empty ones. Moreover, we have always tried to maintain an authentic rapport with our guests, in order to make them fell exactly at home during their stay. We hope our explanations may be exhaustive. If you have any other request, do not hesitate to contact us even directly. We will be glad to satisfy your curiosity. We thank you again for having shared your experience with us and we look forward to your next stay. Kind regards, Pucci Family HOTEL CANADA ROMA

"What a great hotel and lovely people"

5
30/05/2018

I stayed here with my wife and children - everything about the hotel was top class. All staff professional and friendly. Rooms clean and well maintained. Ideally located for termini and tubes. I have no gripes at all and will be coming back for 6 nations.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms leigh t, We thank you for the amazing review. We couldn't be happier to read you had a great experience in our hotel. Our Staff work everyday with passion and professionalism, and they definitely are our biggest value. We thank you again and we'll be waiting for the Six Nations for you to come back. Kind regards, Pucci Family HOTEL CANADA ROMA

"Excellent Value Rome Location"

4
26/05/2018

This was the first hotel stop on our trip to Italy. It was a short walk from the Termini train station, which was great because we got the train from the airport directly there. Our room was booked as "run of the house", but I felt was excellent value for the money. There was a fresco on the ceiling, and the bed was a kingsize and incredibly comfortable. I loved the little elevator, and just the whole feel of this great boutique "Best Western". My bags were lost until the last evening by the airline, and I think the reception staff were really thrilled to tell me they had finally arrived. I found the staff helpful and professional. The breakfast room was fantastic. For six euros, We had the best breakfasts, service and surroundings. Nothing was too much trouble for the staff. The Metro is literally around the corner, and within a few stops was at the colosseum, Vatican City, and all the major sites. This is definitely a great place to launch your Italian vacation from, with good little restaurants and shops nearby.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms Ann M, We would like to thank you for the really nice words you used in describing your experience. We're extremely happy you appreciated the room we chose for you, the Staff and the painted ceilings that characterized our building. Regarding that, we are pleased to tell you that we discovered all the frescos about ten years ago, and we amazingly discovered they dated from the 18th century. We couldn't be happier to know you spent a good time in our hotel. We thank you again and we look forward to meeting you soon. Best regards, Pucci Family HOTEL CANADA ROMA

"Unexpectedly lovely"

5
26/05/2018

Traveling through and wanted a decent place convenient to Termini Station. What a lovely hotel! Charming spacious rooms with interesting decor. Staff is very helpful and pleasant--would happily stay here again if I wanted/needed to be in this area in Rome. Truly an unexpected gem!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Jimfromphilly_11, We would like to thank you for the really nice review. We're extremely happy you found our location convenient and our Staff kind and helpful. Regarding the decor, we are pleased to inform you that the ceilings you found in the room and in the common areas date from the 18th century and we discovered them ten years ago. We couldn't be happier to know you enjoyed your experience with us. We thank you again and we hope to meet you very soon. Best regards, Pucci Family HOTEL CANADA ROMA

"Good location, friendly staff"

4
20/05/2018

We stayed here for 4 nights. Ideal location near to the termini. Room was comfortable but not sure I'd describe it as de luxe. Breakfast buffet was good though gluten free selection not great. The hotel staff were friendly and helpful. Would I stay here again? Yes I would as it was a great base for walking through the streets of Rome, plenty of local places to eat. The Brambles was our favourite but others have said that they received offers from the hotel to eat there, this wasn't our experience. Lift was a bit small and antiquated which although added to the hotel charm wasn't very practical!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr TylerStoke_on_Trent, First of all, we would like to thank you for the nice review. We are sorry if we did not meet your expectations about the room type. Every morning, we assign each room to every guest who arrives, trying to find a room that best fits the guest's profile. Even if we work hard in order to make our guests' experience the best possible, sometimes we can make mistakes. The next time, if you do not like the room we chose for you, please do not hesitate to contact our Front Desk Staff. They will be glad to help you in anyway they can. We would like to clarify that our Staff do not get any money from any Restaurants. We're glad you appreciated our original lift, even if we understand that sometimes it can be uncomfortable. But it adds such a charme, that we cannot replace it. It is a piece of our history. Anyway, we hope you enjoyed your experience in the Eternal City. We thank you again and we hope to meet you soon. Kind regards, Pucci Family HOTEL CANADA ROMA

"Great hotel, great location!"

4
20/05/2018

This hotel still has its charm from yesteryear (smallish rooms with antique furniture) but have upgraded the common areas! A/C works great! The breakfast here was wonderful and well-priced! The location to Termini and the Castro Pretoria Metro station is perfect! They keep the front of the hotel clean and trash-free while the rest of the neighborhood is not so vigilant but don't be put off by that - the hotel is great and there are plenty of good restaurants (try Bramble) nearby!We stored our big bags here while taking a jaunt to Venice, then came back for a couple more nights! They couldn't have been more accommodating!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms Virginia R, We thank you for the really nice review. We're extremely happy you appreciated the charme of our 18th century building, the yummy breakfast and our location. Moreover, we are pleased to know you perceived the changes and the improvements we have done in the common areas. Since 1962, we have always worked hard in order to improve the service we offered. We're glad you enjoyed your experience with us. We thank you again and we look forward to your next stay with us. Best regards, Pucci Family, HOTEL CANADA ROMA

"Friendly and helpful staff!"

5
18/05/2018

We stayed at this hotel a few years ago and were happy to find it has only improved. Excellent location on a quiet street, walking distance to the Termini rail station and access to the Metro. The bar is a welcome location for a quiet drink after exhausting days of sightseeing.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms Janet T, We would like to thank you for the excellent review. We're glad you appreciated our location and the magic atmosphere of the Canadian Bar. We have always worked a lot in order to improve the service we offer, and we couldn't be happier to read you perceived it. We thank you again to have shared your experience with us and we hope to be chosen again for your third stay with us. Kind regards, Pucci Family HOTEL CANADA ROMA

"Good for the price"

4
16/05/2018

Great location - walking distance to Rome Termini and one other Metro station. Easy to get around. The front desk staff spoke very good English, which made things very easy for us! Rooms are tiny, but that is to be expected for Rome. We felt pretty lucky to get a one-person bathtub. Lovely bathroom ammenties were provided as well. My only real quibbles are: 1. The elevator was a nightmare. We waited for a good five minutes before lugging our luggage down four flights of stairs. 2. We asked for a restaurant recommendation for the best pizza in Rome and they simply sent us to the place down the street where they appear to get kickbacks (we were given a voucher). It was an ok place to eat, but we would have preferred genuine advice. Anyway, I would stay here again. I think we got great value for our money. In case you are wondering, it is 14 euro for an express train from the airport or 48 euro flat rate for a taxi.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs mystify11, First of all, we would like to thank you for the nice review. We're happy you appreciated our location and the Staff. As concerning the elevator, it is the original one of our building and we're proud of it. We try to maintain its original charme even if sometimes it can be not very comfortable. We're sorry if we weren't able to explain you our beautiful story. Moreover, we are pleased to inform you that our Staff do not get any kickback from any restaurant. They simply believe it was the perfect restaurant for you. We do apologize if our choice hasn't meet your expectations. We thank you for your valuable advices and we hope to meet you soon again. Kind regards, Pucci Family HOTEL CANADA ROMA

"Lovely boutique hotel close to Termini and Metro "

5
12/05/2018

This gorgeous hotel is a peaceful sanctuary after long days walking the streets - staff are great, lovely bar area to sit and take a load off and a breakfast room with lots of variety - comfy room and bathroom with a full bath - couldn't ask for more - highly recommend this hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs DarTravelbug, We would like to thank you for the very nice review. We are extremely happy to read you appreciated the location, the common areas and the breakfast. Above all, we're glad you spent a good time in Rome. We thank you again and we hope to meet you soon again. Kind regards, Pucci Family HOTEL CANADA ROMA

"Close to Termini"

3
07/05/2018

Good Hotel close to Metro and Termini station. Price a but high for average room. Older property AC struggles keep rooms comfortable. Nice staff on days most notably Antonio and Arbor. Restaurants nearby. Good breakfast for price.

"Excellent Hotel"

5
07/05/2018

Very comfortable hotel in great position for exploring Rome. Rooms very comfortable and bar area relaxing and friendly. Breakfast good, no evening meals but plenty of choices in very near proximity. If I visit Rome again I will stay here again because of comfort, situation and friendly helpful staff.

"Great location; charming, unique, Canadian flavoured “boutique” hotel! "

5
05/05/2018

WHY: You feel you are in a home, not a hotel. The reception area is like one portion of a living room. Each room is different; our ‘standard' room had fully updated plumbing, beautiful well-cared for antique furniture, high ceiling, a safe, good size flat screen TV, a desk with chair, two comfortable armchairs. Yes it's part of the Best Western hotel chain, yet bears no resemblance to any other hotel. Completely unique. Read the history on their website. LOCATION: - easy 1km walk from Roma Termini (the main rail terminal to which the airport express train brings you) - easy walk to many ancient sights, castles, basilicas, etc. SERVICES: — Breakfast is inexpensive, highly recommend it. Good quality “continental breakfast”. Tables laid out with linen. Excellent coffee. Scrambled eggs made from actual eggs, not powder. The selection of pastries is excellent. There is a variety which should satisfy every taste. Served from 7am to 10.30am. —The “Canadian Bar” serves a good variety of beverages, as well as — in late afternoon — nuts, olives, chips, small slices of cake, etc. AVAILABLE for guests' use: Umbrellas Reading glasses Books to read in the library - a variety of languages — you are invited to leave the book you brought and have finished, exchange it for one from the shelf. NOT SUITABLE: — for anyone with mobility issues. From the street to reception there are at least half a dozen stairs. Three more stairs from the main floor to the tiny elevator which holds 4 people at most, or 3 if each has only carry-on luggage and doesn't mind getting friendly.

"Great hotel near Roma Termini"

4
29/04/2018

This hotel is les than a 10 minute walk from Roma Termini, far enough away not to be disturbed by noise but close enough to the station for those contemplating travelling to other parts of Italy (which we were). We booked a deluxe twin room as we were staying 5 nights and thought the extra space would be valuable. The person at reception was friendly and helpful and the breakfast room staff were wonderful. And breakfast is great, by the way. Lots of cafes in the local area for dinner so you don't have far to wander from the hotel. The room was very comfortable. I would certainly stay here again.

"A stylish little gem near Termini"

5
27/04/2018

I booked this hotel based on reviews, and it did not disappoint. We needed to be near Termini station, and I can't imagine a nicer, sweeter, or more beautiful place to stay in this area. It was about an 8-minute walk to the station, very quick, so no regrets about choosing another hotel a tad closer. We both LOVED so many aspects of this hotel, from the decor to the friendly service. My husband said he wanted just to roam around and look at everything: paintings, sculpture, textiles, furnishings... it was like staying in a little jewel-box. Late afternoon we relaxed in the handsome lobby bar over drinks and gratis snacks. Our lovely room 426 was gorgeous, with an elegant painted ceiling and comfy firm beds. It was very cozy and quiet. In the morning we enjoyed the generous buffet (for a reasonable price) in the lovely breakfast room. Two bonuses of staying here were easy access to the bustling Mercato Centrale food hall in the train station, filled with hungry and appreciative Italians, and also the Museo Nazionale Romana, an amazing museum of ancient Roman art. In short, this was a stellar choice near Termini, and I would return without hesitation.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms dale_river, First of all, let us thank you for the excellent review you wrote. We couldn't be happier to read your words about the building in which our hotel is located, its unique style and its location. Since 1962, our main aim has remained constant: make our guests' stays the best possible in order to make them really feel at home. We're so happy you had a great experience in our fabulous city! We thank you again and we hope to meet you very soon again. Kind regards, Pucci Family HOTEL CANADA ROMA

"Excellent Hotel"

5
24/04/2018

Great hotel and only a few walking mins from Termini which is very useful for visiting sites.The hotel was immaculate, the staff friendly and helpful, the breakfast was excellent with a lot of options. We had a deluxe room and loved it. Felt very safe in the surrounding area. Thank you for a perfect start to our vacation.

"good quality hotel"

4
24/04/2018

this is a good quality hotel in a very good central location to access all the main tourist attractions. The shuttle busses from the Rome airports stop at the top of the road approximately 250 yards, next to the main train station. Very convenient. There are lots of restaurants within easy walking distance. The hotel has a well maintained appearance, the rooms are large and well furnished and include all the little luxuries of a good standard hotel. there is a flat screen TV, the only English programs are news but you can access a range of sport programs. There is a seperate breakfast room which serves a more than adequate buffet breakfast.

"Excellent hotel, well located"

5
24/04/2018

We stayed at The Hotel Canada with friends for the weekend. The hotel was well located about 10 minutes walk from the main Termini railway station (easy connection from the airport) and just a couple of minutes from the Castro Pretorio metro station. The rooms and public areas were beautifully decorated and very comfortable.The staff were very friendly and welcoming, and the hotel bar and breakfast restaurant good quality and great value for money. Being away from the main city centre tourist areas meant that there weren't a huge number of restaurants around, but we found a great one just 100 metres away (The Bramble Bar - see separate review). The advantage of this was that the area wasn't overrun with tourists, but still easy to get to the attractions by metro or bus - we bought a 2-day hop-on/hop-off ticket, there was a stop at the railway station just 10 minutes away. Highly recommended, we will definitely return.

"4 Star Hotel - Great Location - Superior Customer Service"

5
21/04/2018

We stayed at the BW Hotel Canada in Rome for 7 nights in April 2018 for our anniversary. The staff at this property are very friendly and very customer focused. The buffet breakfast was amazing! The room was wonderful! I can't say enough good things about this property. Massimo was exceptional , he was very friendly and attentive to our wishes. All the staff were great! The lobby bar is very reasonable and a nice place to have a snack in the evening and a drink. I would highly recommend the BW Hotel Canada, its 1 block to metro and bus and three blocks to the train station. Great location.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Ms ShihtzuMandyGirl, First of all, we would like to thank you for the amazing review. We're extremely happy you appreciated the breakfast, the location, the room we chose for you and the Canadian Bar. But above all, let us express our gratitude in reading your words about our Staff. They work hard everyday and they're definitely our most valuable resource. We have always tried to make our guests feel at home, by putting them at the heart of our service. We thank you again and we look forward to meeting you soon again. Kind regards, Pucci Family HOTEL CANADA ROMA

"Four star hotel disguised as a three star. Now our go-to hotel near Roma Temini."

4
21/04/2018

Four star hotel disguised as a three star. Now our go-to hotel near Roma Temini. Less than a 10 minute walk to Roma Termini, less than 3 minute walk to metro station and 3 minutes to bus stop with newsstand nearby to buy bus tickets. Excellent wifi in the room as well as in the lobby. See the Ookla Speed Test below. We had room 316 - no noise, double-panel window to street, no hallway noise. Room clean, nice bathroom, electrical outlets on each side of the bed. Breakfast reasonably priced, typically Tuscan with nice variety. Nice small bar area with comfortable seating. Nice added amenities in the room including slippers. Wifi Test Date: Apr 20, 2018 11:01 PM Download: 27 Mbps Upload: 40.1 Mbps Ping: 2 ms

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms Arizonapopi1, We would like to thank you for sharing your opinion about your experience in Rome on TripAdvisor. We're glad to know you spent a good time in Hotel Canada, that you found our location convenient and quiet and that you appreciated the speed of our Wi-fi. We couldn't be happier to read we exceeded your expectations (giving us one more star, also!) We thank you again and we look forward to your next stay with us. Kind regards, Pucci Family HOTEL CANADA ROMA

"Lovely hotel"

5
13/04/2018

We visited the hotel for a weekend break and stayed in a queen suit. The hotel is very clean and the staff were very welcoming. The bar was very reasonably priced, €7 for a bottle of wine! They also provided snacks at 4pm every day. Our room was very nice, very spacious and full of character, they provide all toiletries which we tried and were lovely to use! Slippers also provided too. We had breakfast twice in the hotel which was a typical continental breakfast but had a wide range of options. There are some nice restaurants in the area too. We ate at brambles which was a few door away and was really nice. The hotel is a few minutes walk from the main train station, which is how we arrived following a train from Fiumicino airport. It's quite a walk away from the Vatican and colleseum but easy to get to by metro. In fact, we actually walked most of the time (about 10 miles a day!) but weather was so lovely it didn't matter. Overall, if I ever return to rome I will return to this old school and very charming hotel!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms Andrea G, We would like to thank you for the really nice review. We're extremely happy you appreciated our location, the room we chose for you and the breakfast. But above all, we're glad you spent a good time with us and you had a great experience in the Eternal City. Welcoming you has been a pleasure for all of us. We thank you again and we look forward to your next stay with us. Yours Sincerely, Pucci Family, HOTEL CANADA ROMA

"Nice solid hotel"

5
12/04/2018

There's a lot to like about this hotel. Our room was large! The ceiling was maybe 15' high. The bathroom fixtures, the windows and shutters, and the furniture were all really good quality. The staff were nice. The (affordable) breakfast buffet was the best. And there's a funky old elevator that runs up the middle of the staircase! When visiting be sure to walk over to the mind-blowing Basilica S Maria degli Angeli. BTW, there's nothing actually Canadian about the hotel other than the font they use.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms E F, First of all, let us thank you for the nice review you wrote. We're extremely happy you enjoyed your experience with us and that you spent a good time in our great city. We're pleased to inform you that our ceilings date back to the second half of 18th century, and they are all original! We discovered them about fifteen years ago (you cannot immagine our astonishment!), and we have decided to discover them. As concerning the Canadian atmosphere, we would like to clarify that, in a way, we are Canadian. I mean that the founders of our Hotel, Malvina and Gioacchino Pucci, have been living in Canada for fifteen years. In 1962, they came back to the country they belonged and they opened the "Hotel Canada", in honor of the nation that had hosted them and that had changed their life forever. So that, even if we haven't got Canadian flags everywhere, believe me, Canada is located in a special place: our heart. We thank you again and we hope to be chosen again for your next stay in Rome. Kind Regards, Pucci Family, HOTEL CANADA ROMA

"Three nights in Rome"

4
11/04/2018

We recently spent three nights in this hotel based on reputation and past experience with BW Premier hotels. We were not disappointed. While the hotel is older, it was very clean, with very helpful staff, great breakfast buffet and comfortable beds at a very reasonable rate.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms BobandConnieRiska, First of all, we would like to thank you for the nice review. We are pleased to inform you that we are not a BW Premier, but a BW Premier Collection. If you do not know, it is an exclusive Best Western brand that is released only under particular conditions. That's why we're the only BW Premier Collection in Rome. In fact, our hotel is unique in its style, because of many structural reasons including the historic building (you have certainly noticed the decorated ceilings, the antique forniture and the old-style elevator). We specify that we gave you this information for your future stays with us or in any BW hotels around the world. Anyway, we are glad you enjoyed your experience in the Eternal City. We thank you again and we look forward to meeting you soon again. Yours Sincerely, Pucci Family HOTEL CANADA ROMA

"Hotel Canada is the BEST !"

5
09/04/2018

This was my 7th stay at Hotel Canada and as always it was a great experience. Rooms are very nice, clean and spacious, wi-fi is excellent and included, TV is nice size with many English language channels, breakfast is very good with many choices and a great Cappuccino ! As always help is provided for any needs by the attentive people at Reception and I am always made to feel like family. This is my go to choice for any time I am in Roma. Grazie Mille

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr William M, First of all, we would like to thank you for this amazing review. We're glad you appreciated the room we chose for you, our breakfast and the incredible Staff. They work hard every day in order to improve the service we offer and they definitely are our best value. We work as a big family, and we couldn't be happier to read you perceived it during your stay. In fact, since 1962, we've always considered our hotel as a cosy home in the heart of Rome in which our family has had the opportunity to grew day by day. We thank you again and we look forward to your 8th stay with us (our yummy Cappuccino will be waiting for you..) Yours Sincerely, ARRIVEDERCI! Pucci Family HOTEL CANADA ROMA

"Lovely hotel and great location "

5
05/04/2018

Stayed for four nights in March, lovely hotel, very spacious rooms and spotlessly clean. All staff were very helpful, polite and attentive. Breakfast consisted of a wide range of hot and cold items, everything you could wish for to set you up for a day of walking and sightseeing. The hotel bar was a nice place to relax in the evening with very competitive prices and also free snacks which was a nice extra. Just a few minutes walk to the train station and the tour bus bus stop. Excellent location for all of Rome's sights. I would definitely recommend staying here and we really enjoyed our stay.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Ms Twiggminger, We thank you for the very nice review. We're extremely happy you appreciated our breakfast, our location and the Canadian Bar. Our big family works hard every day in order to improve the service we offer, so that your words fill our hearts. We thank you again for your extreme kindness and we hope to meet you soon again in the Eternal City. Yours sincerely, Pucci Family HOTEL CANADA ROMA

"Beautiful room; huge breakfast; a bit off the beaten track "

5
05/04/2018

My husband and I and 20 yr old son loved this hotel . We shared a room. Ample space to move around. Luxurious feel to the decor. Clean. 5 block walk from Rome main train station and 7 min walk from Metro. Friendly staff provided 10/10 restaurant recommendations. Great value for money. Breakfast is the largest we experienced in 10 days. I'd 100% return. Only downside? It is slightly off the beaten track so you need to walk everywhere. It might be a hike if you had little children or older guests.

"Great Hotel"

5
01/04/2018

As soon as you walk into Hotel Canada you are chilled, lovely staff, Valentina on reception very helpful, the whole hotel really clean with great rooms. This is a small personal hotel and would definitely recommend it here and would not hesitate to return. Lovely bar for pre dinner drinks, and a good spot near restaurants. Close to the termini and metro. You will not be disappointed.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr DanielsHertfordshire, We would like to thank you for the really nice words you used to describe your experience with us. We're glad you appreciated the room we chose for you, the Canadian Bar and, above all, the hard work of our Staff. They're our greatest value and we couldn't be happier in reading your words. Welcoming you has been a pleasure for us. We thank you again and we look forward to your next stay with us. Yours Sincerely, Pucci Family HOTEL CANADA ROMA

"Great value!"

5
26/03/2018

Stayed for a long weekend in this beautiful hotel in Rome. Every member of staff was very welcoming and very friendly and there was one gentleman who worked in the bar and in the breakfast room who did not stop beaming (unfortunately we do not know his name) but he was just so happy! The hotel is decorated beautifully with an 'oldie worldie' lift. The room was very comfortable with a lovely, clean bathroom and toiletries provided. The traffic is quite noisy when the windows are open in the room but nothing can be heard when they are closed. There is a lovely lounge by reception with a bar and free nibbles are provided late afternoon for guests. There are plenty of restaurants in walking distance. We walked to all the attractions but if this is not possible Terminii station and the Metro is close by. Recommended!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs MuvGeez, We would like to thank you for the nice review. We're glad you appreciated our original lift, our location and, above all, our Staff. They work hard everyday to make our guests' stays the best possible, and they're definitely our greatest value. So that, your words make us feel even prouder of them. We thank you again and we hope to meet you again for your next stay in the Eternal City. Yours Sincerely, Pucci Family HOTEL CANADA ROMA

"Great stay and good value"

5
25/03/2018

Great location, an easy walk from Roma Termini (useful for getting around the city). Room was spacious and a lot of amenities (huge bathroom, window for a nice breeze, large comfy bed) your expect in a higher-rated hotel. Very helpful staff who can help in English and half a dozen other languages. Great buffet breakfast in the lobby for €6 per person including a cafe, latte, etc. (I'm rarely one for hotel meals but this was good enough and inexpensive enough to be part of our daily routine in Rome.) A lobby bar also serves snacks and drinks at night but we were always out. We stayed in March, when it was jacket weather, so I can't vouch for the AC or how this place would fare in hotter weather, but it was everything we could have asked for in Rome.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr MattyFitzAK, We would like to thank you for the nice review. We're extremely happy you appreciated the room we assigned you, our breakfast and the Canadian Bar. Above all, we're glad that our Staff have meet your expectations. We work hard everyday to improve the service we offer, so that your words really fill our hearts. We thank you again and we hope to be chosen again for your next stay in the Eternal City. Yours Sincerely, Pucci Family HOTEL CANADA ROMA

"Beautiful Top Class Italian Hotel"

5
24/03/2018

We stayed in Hotel Canada for 3 nights. It's rooms are very well organised and comfortable in every way. All of the staff who we saw around and spoke to, were very helpful and polite, showing their dedication to their roles and to their customers. It rained some of the time we were staying there but they kindly loaned us a large umbrella, which certainly made our adventure on foot much more enjoyable. Going up in the lift was a real experience, as one travels through the centre of the stairwell in a period leather-lined car. It was lovely spending time watching the world go by in the bar area with a good selection of drinks and tasty nibbles. The Continental Breakfast was very comprehensive with a wide selection, including scrambled eggs and bacon! We will certainly be back!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Gazelle83, We would like to thank you for the really nice words you used to describe our hotel. We're extremely happy to read you appreciated the room we gave to you, our lift and...the big umbrellas we arrange for guests in case of rain. Regarding the Staff, we couldn't be happier of your words. They work hard and with passion everyday. They really represent our greatest value. We thank you again and we look forward to meeting you soon (maybe with a typical sunny Roman week). Kind Regards, Pucci Family HOTEL CANADA ROMA

"Top class hotel"

5
21/03/2018

Just home from our first ever visit to Rome staying 5 nights at this fabulous hotel. We could not fault one thing - the overall customer service we received was first class from everyone we came across, the staff on reception, the bar and breakfast staff to the lady who looked after our room, each and everyone of them were lovely and made our stay so enjoyable. The room we had (a corner one) was spacious, immaculate, and very comfortable with tea & coffeeTV and CD player. The bathroom with both shower and bath was a good size with various toiletries and hair dryer. We had breakfast each day which was an additional 6 euros but well worth it - very tasty and a great selection - something to suit even the fussiest of folk! We also used the bar and it too had a good selection and most definitely one of the cheapest in Rome! We absolutely loved the decor of the whole place and in particular the lift which we were told was the original. Hotel was just a short 5 - 10 min walk from the Termini where you could access the trains, metro and buses so it was really easy to get to the various sights in Rome. Plenty really good restaurants nearby - the best being Trattoria which was only a couple of doors down. We would highly recommend Hotel Canada and will most certainly stay there again when we next visit Rome.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Oscar49, First of all, we sincerely thank you for this amazing review. We're extremely happy to read you appreciated our location, the room we gave to you and our breakfast. But above all, we couldn't be happier to read you appreciated the service offered by our Staff. They work hard everyday, and they're definitely our greatest value. We thank you again and we hope to be chosen again for your next stay in the Eternal City. Kind Regards, Pucci Family HOTEL CANADA ROMA

"Rome doesn't disappoint"

5
18/03/2018

This is an excellent family run hotel. The staff have all been very attentive, friendly and efficient. We will be back again. It is near to the main terminus allowing you to use the metro. This was a very clean and well run place and we really enjoyed our stay. Thank you.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr EastOrdMan, We would like to thank you for this kind review. We couldn't be happier to read you had a great time here with us. Welcoming you has been a pleasure for all of us. We thank you again and we look forward to your next stay with us. Yours Sincerely, Pucci Family HOTEL CANADA ROMA

"Excellent stay here"

5
14/03/2018

Very nice hotel with really friendly & helpful staff. Room was very nice and breakfast was great. Big surprise was the bar prices, very cheap! Loads of restaurants nearby too - all we tried were very good. 10 mins walk to Termini and the metro so was easy to get to and from the sights. Recommended.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Rubble57, First of all, let us thank you for the nice words you used to describe our hotel. We're glad to read you appreciated the Canadian Bar and its prices, our location and our Staff, above all. Our big family works hard everyday in order to improve the service we offer. As a consequence, we could't be happier to read such an amazing review. We're extremely happy you had a great experience in Rome. We thank you again and we look forward to meeting you soon again. Yours Sincerely, Pucci Family HOTEL CANADA ROMA

"Almost perfect stay... until the computer-accident"

3
06/03/2018

I really loved staying at this lovely hotel. I stayed there with a friend for 7 days. The hotel is close by to some really nice restaurants, which we really enjoyed. It was close to the metro and Termini, which took us to all the famous places. In the evening it was nice to go back 'home' and relax in a more peaceful location. It really felt like home. The staff was very helpful, nice, classy and entertaining - as they helped us learn Italian. The breakfast (not inclusive) was a little expensive, but tasty and amazing. Lovely coffee too! There was a nice bar with free, Italian snacks to enjoy durning the day. Sadly, there were some downsides. One of the staff dropped my computer bag, and my computer got badly injured. As a refund we did get free breakfast for the rest of the stay, which lighted the mood. Sadly it did not nearly cover the bill to repair my computer. The bill was 845,64 EUR - very expensive. And the hotel stay was less than 800 EUR, if I recall correctly. So this trip to Rome suddenly costed double the original amount. This sure drags the rating down, and I would like to rate one star (terrible) because of this incident. But I think I would do them unjustly, because had this not happen I would have given them a full four stars. Let's say, it was a accident handled terribly unprofessionally. During the noon, it got really hot, and so we really missed a rooftop view, to relax and bathe, as seen in other hotels. It would be lovely with chairs and a simple tub on the rooftop. Maybe this will be added in the future? Other things could be mentioned. Some good, some bad. Overall it was a ok-good stay, and I think I would stay there again. But this time I wil carry all my valuable belongings myself. ;)

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Jensdottir B, First of all, we would like to thank you for the review. We are extremely sorry for the accident happened during your stay of last summer with us. But let us try to clarify something very important to us: We would like to inform you that we are covered by insurance for this kind of accidents. That's the reason why, once we had understood that one of our Staff member dropped, accidentally, your computer bag, we immediately asked you if the computer still worked. You answered us that it still worked. Therefore, we did apologize you for our mistake, and we offered you the breakfast for the whole stay. The cost of the breakfast is € 6,00 per person (not that expensive..). Secondly, we offered you an additional discount of € 60,00 to your bill. But the most important thing is that you had signed a declaration in which you had written that the computer still worked after the accident and that you had a discount including breakfast for the whole stay + € 60,00 for any future cost of repairing. Once you sign a formal declaration, you should know that, after 7 months, we cannot do anything for you apart from apologize for the inconvenient. We would like to point out that we are covered by insurance, so that, if you had informed us that your computer did not worked because of our mistake during your stay (and without a declaration that states exactly the opposite), we would have activated the insurance in order to compensate the damage. Anyway, we appreciate your fairness in writing the review. Do not hesitate to contact us directly by mail if you want to clarify something more about the accident and we will be happy to help you in anyway we can. We are glad that you spent a good time here in the Eternal City and we thank you again. ARRIVEDERCI! (Do you remember your personal Italian classes?) Kind Regards, Pucci Family HOTEL CANADA ROMA

"Fabulous staff, great stay"

5
04/03/2018

Just north east of the station means it is not central - but a very easy walk/ride away from all the sights. Lovely sized rooms, substantially furnished, well appointed bathrooms. Breakfast - good value for money. The staff were outstanding and could not have been more helpful, friendly and good-humoured (managers, receptionists, cleaners, porters bar and waiting staff) Would certainly book again.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Nicola T, We would like to thank you for the very nice words you used to describe our hotel. We're glad you enjoyed our location, the room we gave to you and the Staff, above all. They work really hard and they're our best pride. So that, we couldn't be more grateful of guests' congratulations. We thank you again and we look forward your next stay with us. Kind Regards, Pucci Family HOTEL CANADA ROMA

"Fantastic stay!"

4
04/03/2018

Hotel Canada is located less than a ten minute walk from the central Rome station, Termini. The metro Castro Pretorio on line 1 is a couple of minutes walk. Do not be put off by the look of the surroundings outside, the hotel facilities are excellent and the interior is also very good. The staff were friendly and welcoming. My room was spacious, clean, comfortable and very well equipped. A desk and a sofa provided. Bathroom was clean and also well equipped. Breakfast was adequate. There is an on-site bar which lays out complimentary snacks in the evening, really tasty. Really enjoyed my stay and would highly recommend Hotel Canada.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs travelvasi, We would like to thank you for the nice review. We're happy you appreciated the Staff, the room we assigned to you and the Canadian bar. But above all, we're glad you had a "fantastic stay" with us. We thank you again and we hope to meet you soon again during your next "Roman holidays". Kind regards, Pucci Family HOTEL CANADA

"Better than expected"

5
21/02/2018

We were lucky enough to spend three nights here in Feb.It is listed as a three star hotel but really should be rated higher.Our room was very nice and accessed by a quircky lift.Bar in the hotel was very nice and very reasonably priced, all the staff were multi lingual and were all very friendly.once again breakfast was excellent and good value for the price.The hotel is close to the main train terminal and metro,but we chose to ask the front desk to get us taxis,which arrived within minutes.we found taxis to the pantheon and vatican good value. We threw coins into the Trevi fountain and if we do return to Rome would hope to stay here again

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr & Mrs 218bobandsue, First of all, we would like to thank you for the amazing words you used to describe our hotel. We're really glad to read you had a great experience with us. Since 1962, we have always worked hard in order to turn a mere stay in a real experience. So that, we're glad to understand we've succeeded in meeting your needs and exceeding your expectations. Welcoming you has been a pleasure for all of us. We thank you again and.. may your wishes in Trevi Fountain come true! Kind regards, Pucci Family HOTEL CANADA ROMA

"Lovel hotel, ideal for a short break"

4
17/02/2018

My wife and I stayed at the Best Western Canada Hotel in Rome for a long weekend break. The hotel was situated in a quiet street only five minutes walk from Rome's Termini railway station, which itself was only a 40 minute journey on a direct line from Rome's Fiumicino Airport. It was well placed for access to most of Rome's attractions, since metro station Castro Pretorio was also just around the corner. Despite the unassuming frontage, the hotel interior was warm and welcoming. Beyond the reception area, there was a small bar with a number of sofas and chairs and a fair-sized dining room towards the back. Check-in was simple and straighforward. When booking online, I had forgotten to specify that we wanted a quiet room, but the reception staff were quickly able to exchange the room allocated to us for a nice room on the fifth floor. A quaint lift in the centre of the building provided access to all floors. The room was a good size and of a classic design, with ensuite bathroom, table, chairs, tea making facilities and a flat screen TV, however this provided mostly Italian channels and very little English content. Free Wifi was also available. The bathroom contained a selection of shower gels, shampoo, body washes, toothbrushes and toothpaste, and a hairdryer. There was even a pair of slippers! The breakfast buffet offered a reasonable selection of cereals, hot and cold dishes, fresh juices, tea and coffee. The hot dishes were merely average, but the pastries were nice. When we first used the dining room on the Friday morning, the hotel appeared to be quiet, but it filled up substantially by the Sunday morning, although it was still possible to obtain a table. All of the reception and dining room staff were pleasant and helpful, and there were no language problems whatsoever. On our return to the hotel after our sightseeing each evening, we tended to wind down and relax in the hotel bar. This was very quiet and comfortable, the service was excellent and the prices were very reasonable. After check out, we were able to leave our luggage at the hotel for the remainder of the day, as we had an early evening flight. This was our second experience of Best Western, following on from an earlier visit to Copenhagen. The hotels in both venues were excellent, and we would certainly look to use Best Western again.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Derek D, First of all, we would like to thank you for the nice review. We're extremely happy to know you had a great experience in Rome. We're glad you appreciated our location, the room we gave to you and the Canadian Bar. But above all, let us thank you for the words you used in describing our great Staff. They're our biggest pride and our biggest investment. So that, we're happy to understand they exceeded your expectations. We thank you again and we really hope to meet you soon again. Kind Regards, Pucci Family HOTEL CANADA ROMA

"Rugby Stay"

4
14/02/2018

Lovely stay - hotel ideally located close to Termini 9 min walk and is more 4 star than 3 star. Staff very friendly and helpful and excellent bar very reasonably priced. We stayed 4 nights as part of a trip to watch Italy v England rugby. Only minor observation, the cooked breakfast needed to be a little hotter each morning. Highly recommended though

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs BroadchurchLoz, We would like to thank you for the lovely words you used to describe your experience in our Hotel. We're extremely happy to know you spent a good time during your "Rugby Stay". According to your advice about the breakfast, we would like to thank you. We try everyday to improve the service we offer thanks to our guests' complaints and advices. So that, we will immediately inform the Breakfast Staff. We thank you again for the valuable advice and for the review. We hope to meet you soon again.. maybe for the next Rugby match in Rome! Kind Regards, Pucci Family, HOTEL CANADA ROMA

"Great family run hotel"

5
09/02/2018

The hotel is situated between Termini and Castro Pretorio on the Metro. It is closer to Pretorio but easy to walk to from either stop. The room was very comfortable with a nice on-suite bathroom. It had a TV, small sofa, safe and a large wardrobe. The windows opened on to a small internal courtyard which meant there was no significant traffic noise. Breakfast was included and there was a huge selection to choose from: cereals, croissant, fruit, cold meat and cheese, cooked eggs, sausage, bacon. The bar in the lobby is open in the evening and the drinks are very reasonably priced. We were in Rome for the international Rugby match on Sunday but the Hotel had the other 6 Nations games on on Saturday afternoon. We had a great time and I would definitely go back.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs keithandbrie, First of all, we would like to thank you for this amazing review. We're happy you appreciated our location, the room we assigned to you, the breakfast and the Canadian Bar. But above all, we're glad you enjoyed your time in our fabulous city. We thank you again and we really hope to meet you soon again. Kind Regards, Pucci Family, HOTEL CANADA

"Excellent hotel while staying in Rome"

5
05/02/2018

This is the second time my husband and I have visited Rome. Unfortunately, the lovely hotel we stayed in near Termini last time had shut down, so we chose to stay at Hotel Canada this time. We did not regret it! First of all, the décor is lovely. I really like the old elevator. The rooms are surprisingly spacious for a European hotel room. The beds were comfortable and the air conditioning was nice and strong (very important). We love staying in this area due to how convenient it is to get around on the Metro. We've even walked from here to Spagna and it was only about 20-25 minutes away. The breakfast was excellent. It was not included in our stay but it was well worth the 6 Euros per person for an assortment of meat, eggs, cheese, veggies, fruit, bread and pastries. The staff were always lovely whenever I needed their help. The only issue we ran into was noise from a bar near by, but the staff assured me the second booking I made at this hotel for a couple of days later was in a room facing the inside courtyard. I would highly recommend this hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs vinniey, First of all, we would like to thank you for your lovely words. We're extremely happy you appreciated our location, the décor (which is not so common!) the breakfast and the room we gave to you. As concerning the old elevator, we are pleased to inform you that it is the original one of the building (with lots of maintenance works, of course!) and it is one of our best pride because it tells a story full of magic, somehow. We are sorry you've been bothered during your stay by some noise from the Bar, but, unfortunately, we cannot do anything about it apart from offer you an internal room. Welcoming you has been a real pleasure for all of us. We thank you again and we hope to see you for your third time in the Eternal City. Yours Sincerely, Pucci Family HOTEL CANADA ROMA

"Quality stay"

5
04/02/2018

Wonderful hotel situated about 10 minutes walk from the main railway station. Rooms are high quality and very comfortable. Breakfast is very good with a large selection. The free snacks in the afternoon were a nice touch. All of the staff were very pleasant and made a point of saying hello whenever they saw you. The bearded gentleman on reception was always was very knowledgable of the area and revommended to us some local restaurants which were great. You can walk to the main sites in around 20 mins. The airport bus picks up and drops off 10 minutes walk up the street and only cost 7 euro each. I highly recommend this hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs barthez123, We thank you for these kind words. We're glad you appreciated our location, the room we gave to you, the breakfast and, above all, our Staff. They're our most valuable resource and our best pride. Your words really fill our hearts. We thank you again and we look forward your next stay with us. Kind Regards, Pucci Family, HOTEL CANADA ROMA

"Such a cozy stay!"

5
01/02/2018

The Hotel Canada is a great place to live with spouses, children, and friends! We had a lovely view and as large bed which made the trip last in our memory! Definitely, recommend this hotel for people who are tired of hostels and apartments to rent while at the vacation. Free WiFi, delicious breakfasts, excellent and convenient location! Thanks a million to the working staff and will come back more times!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Stanislava K, First of all, let us thank you a lot for the amazing review. We're extremely happy to know you spent a great time in our Hotel. Since 1962, we tries everyday to do our best in order to improve the service we offer. We're glad to know our hard daily work have been appreciated, and it drives us to do even better. The passion of our Big Family (Pucci Family and the Staff) is the key. We thank you again and we look forward to meeting you soon. Yours Sincerely, Pucci Family HOTEL CANADA ROMA

"Beautiful Hotel"

3
14/01/2018

Lovely Hotel, poor location if you want to be near the majority of tourist attractions. I only encountered two staff members during my short stay at this hotel, definitely not the most pleasant of people that I met in Italy.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs MTF1x, First of all, we would like to thank you for your review. We are extremely sorry you did not appreciated our location and our Staff. As not to cause needless inconvenience, we suggest you to check on the internet the precise location of the hotels you're staying in during your future stays. In fact, people have different holiday plans, so that a location cannot be convenient for everyone. Anyway, we really hope you enjoyed your time in our fabulous city. We thank you again. Best wishes, Pucci Family HOTEL CANADA ROMA

"Hotel Canada, Rome, Italy"

5
11/01/2018

My family had a great stay at the Hotel Canada in Rome, Italy. Rooms were clean and they had a great buffet breakfast spread. The reception staff were also very helpful in assisting with my families travel needs.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Sammy E, We would like to thank you for the very nice review. Your tender words really fill our hearts. We're glad you spent a great time in our fabulous city. Welcoming you and your Family has been a real pleasure for our Family and our Staff, too. We thank you again and we hope to meet the whole Family soon again! Warm Regards, Pucci Family HOTEL CANADA

"Wonderful stay."

5
09/01/2018

My husband and I stayed here after Christmas for our first visit to Rome. The hotel is ideally situated for the stations, and we found a few good restaurants nearby. The hotel is family run and this is the feel we got when we stayed here. We always had a warm welcome and nothing was too much trouble for the staff. Our room was extremely comfortable with the usual amnesties and I particularly liked that you had music played in the bathroom. The room was cleaned daily to a very high standard. As we were staying until New Year's Day we were disappointed not being able to dine at the hotel, although we were invited to celebrate the new year in with drinks at midnight to which unfortunately we missed. It has a breakfast room to which they served a continental breakfast with a few hot options included, which again was of a high standard. The lounge bar area is of a homely feel and drinks can be bought at what I thought was great value considering we were in Rome. All in all we had a lovely memorable and comfortable stay at this hotel and would highly recommend in every aspect. Many thanks to all the hard working staff at this hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Lizi6, First of all, we would like to thank you for the amazing words you used to describe your experience in the Eternal City. We are glad you appreciated the atmosphere we try to create everyday, with an hard work, since 1962. Our incredible Staff is our best pride and we're extremely happy you appreciated it. Our guests' opinions and advices are crucial for our Family. So that, we hope to still improve until your next stay... we hope in the next future! Welcoming you has been a real pleasure for all of us. We thank you again and we hope to meet you soon again. Warm Regards, Pucci Family HOTEL CANADA ROMA

"Comfortable hotel with prime location"

4
06/01/2018

The area around Termini station is filled with hotels - most of them of low to moderate class and quality. Located 5-7 min walk from Termini and with the Metro around the corner, Hotel Canada is a perfect starting point for city excursions in Rome. A bit old fashioned in style (it is an older building from the 18th cent), it has a calm and nice ambience. Being near to, but not in the face of, the bustling streets near Termini it is nevertheless quiet. We had a fairly large room with balcony facing the inner yard. Beds are - as usual in Italy - firm (almost hard). Reception and lounge area is cosy and has a nice little bar (with very moderate prices). Breakfast average in selection and quality. Room prices fair - even low. The hotel has three official stars. In my opinion it could well be nearly four. Recommended. Especially if you need to be near to Termini.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Vierdank, First of all, we would like to thank you for the nice words you used to describe your experience in Rome. We're extremely happy you appreciated our location, the ambience we created and the breakfast. We always do our best in order to exceed our guests' expectations and to improve the service we offer. The tradition of the Pucci Family, since 1962, tries everyday to meet cutting-edge concepts. So that, we thank you for your valuable advices. We thank you again and we look forward your next stay with us. Kind Regards, Pucci Family HOTEL CANADA

"Very nice hotel, pleasant stay"

5
03/01/2018

My family stayed here on our first and last night of vacation as we flew into Rome. It was a very nice hotel and the staff was very pleasant. We stayed in a family room that included two single rooms. The decor was lovely and the ceilings had frescoes. The large bed was comfortable and the bathroom was modern, We liked the "open cage" style lift.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs airedaleluva, First of all, we would like to thank you for the really nice review. We are glad you appreciated our building, the room we gave to you, and above all our lift. It is the original one of our 19th century building. Everyday, we try to keep its original charm by doing lots of restoration works. We're happy you liked it. We thank you again and we look forward your next stay with us. Have a joyful 2018! Warm Regards, Pucci Family HOTEL CANADA ROMA

"Nice staff, great hotel!"

5
03/01/2018

We stayed here for 8 nights. Hotel is clean, staff is nice and friendly, rooms are incredible and charming. Buffet breakfast (6 euros) is really good, many vegetarian dishes are available. The location is great, short walk to the main train station (Termini), direct buses and trains to the airport run there. One street down from the hotel, there's a grocery store (Pam). You can take a bus to the city either at Termini station or one block away behind the hotel. Would definitely stay here again. Highly recommend..

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Carpediem070, We would like to thank you for the really nice words you used to describe our Hotel. Knowing you enjoyed your experience in the Eternal City makes us really proud of our hard daily work. We thank you again and we hope to meet you in the next future. Have a joyful 2018! Kind regards, Pucci Family HOTEL CANADA ROMA

"Truly nice staff,very comfortable place,family friendly"

5
29/12/2017

We stayed here during Christmas. What a great place! The breakfast was great we enjoyed it every morning and the staff was always very nice with a big smile. At night time we had a drink at the bar and enjoyed their delicious snack. Very reasonable prices. the location is little bit out of the center but the hotel is very close to a metro stop or take a taxi. We found the taxi prices ok too. After a long day of walking in the city it was totally worth it. Couple of nice restaurants right around the corner within 2-3 minutes walking distance. One street down to the a main road you can find a small grocery shop for small purchases if you need something like beverage or snack. We will be back one day for sure.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Judit S, We would like to thank you for this amazing review. We're extremely happy you enjoyed your experience in the Eternal City. We couldn't be prouder of our daily hard work! We thank you again and we wish you and your Family a joyful 2018! We hope to meet you soon again. Best regards, Pucci Family, HOTEL CANADA ROMA

"Big Rooms, Convenient Location, Friendly Front Desk"

5
28/12/2017

It's a short walk from Termini with a metro stop just around the corner along with an ATM. The rooms were clean and big and the breakfast had lots of nice choices and only 6 Euro - very affordable. It's a nice choice for Rome.

"short break"

5
18/12/2017

We stayed here for a short break of 4 days in November and loved everything about the Hotel. Room was lovely and the breakfast well worth 6 euros. There is a nice cosy bar which is very reasonably priced and also free nibbles, very nice after a long day sightseeing. The location is great just a short walk to the main railway station where there is an express train to the airport which runs about every half hour. Near to the hotel are some nice restaurants, Brambles is very good. Hotel staff friendly and helpful. Would definitely stay again and recommend this hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs blancheLiverpool, We would like to thank you for the really nice words you used to describe your experience with us. We're glad you appreciated the room we gave to you, the breakfast , the location, and, above all, our great Staff. Everyday, we try to do our best, so that our guests' satisfaction is our best pride. We thank you again and we look forward your next stay with us (maybe longer the next time!) We wish you and your Family a very merry Christmas and a happy new year. Warm Regards, Pucci Family, HOTEL CANADA ROMA

"Great Hotel"

5
13/12/2017

On tour in Rome, Italy in August 2017. Price was right. Hotel was very clean, staff was knowledgeable, spoke English and very friendly. Breakfast was excellent and well worth a few extra euros. Would definitely stay here again. Highly recommend.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Marie S, We would like to thank you for the really nice review. We're glad you appreciated our structure, the breakfast and, above all, our great Staff. Welcoming you during your holidays in Rome has been a pleasure for us! We thank you again and we look forward your next stay with us. Warm Regards, Pucci Family HOTEL CANADA ROMA

"At Home in Rome"

5
09/12/2017

After looking at many hotel options, I decided to reserve a room with Hotel Canada. By coincidence, before our trip to Rome, I was speaking to a friend who told me she and her husband stayed at this hotel previously and loved it. I can confirm that this was the right choice for my wife and me. It's in an older building which has been nicely updated. The hotel is located just 10 minutes walk east of the Termini station. The main lobby is clean and well organized. We arrived around 12:45 pm and right at 1:00 pm a room on the 3rd floor was available. It was perfect - with a small balcony overlooking the interior courtyard. The bed was very comfortable. The room was quiet and everything was in working order. The shower was the only trouble spot as hot and cold seemed to oscillate; water pressure was good and we managed just fine. The breakfast was not included but for 6 euros each, it is great value with a variety of options that changes slightly each day. Espresso and cappuccino are top notch and unlimited with breakfast. The bar has a limited assortment of beer, wine and spirits; prices are very reasonable. The staff on the front desk are very friendly and helpful. I would highly recommend this hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Timothy A, First of all, we really thank you for the amazing review. We're glad you spent a very good time in our Hotel. We could't be prouder and happier to read the words you used to describe your experience in our wonderful city. Regarding the shower in your room, we thank you for the information you provided. We kindly ask you to contact us directly, in order to have further informations and try to solve that problem. We would be really grateful. Anyway, we're happy you appreciated our historic (but updated) building, the breakfast, the Canadian Bar and, above all, our great Staff. We thank you again and we hope to meet you soon again. Best regards, Pucci Family HOTEL CANADA ROMA

"What a great find in Rome"

5
06/12/2017

I travelled for one short city break with my wife and our 2 kids. We booked a room with 4 beds and the room was perfect for our family. A big double bed and 2 big single beds and a cosy bathroom. Breakfast was good, much better than we expected or that you can usually get in a 3 star hotel in Rome. The building is nice, with an old elevator renovated and a great lobby where there is a small bar. Here they serve some snacks each evening free of charge and you can buy some drinks at very resonable prices. I liked the atmosphere in the hotel and the good service from all the staff. The location is ok, 8-10 minutes walking from Termini Station. There are few restaurants around, also easy walking to metro station or Piazza Republica. I think is one of the best 3 star hotels in Rome.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr dragos_ro, We would like to thank you for the amazing review. We're extremely happy to know you enjoyed your experience in our Hotel. We do an hard daily work in order to make our guests' stays the best possible. So that, your words really fill our hearts. Welcoming your family has been a pleasure for our big family! We thank you again and we look forward your next stay with us. Warm regards, Pucci Family, HOTEL CANADA ROMA

"lovely room with good location"

3
01/12/2017

I selected this room months in advance as our end of 15 day cruise location. When we arrived after an exhausting trip from the port, we were told that our reservation had been canceled due to non response to a text that had been sent to us aboard ship--problem was that we never received the text due to keeping our cell phones turned off onboard ship. The manager on duty did spend about 30 minutes calling to get us a room at another local hotel that wasn't as nice but guaranteeing us the same rate. I held out for us to spend our second night at Hotel Canada, but had to leave too early the next morning to get the free breakfast buffet. Lovely room, but was disappointed at the mix up which I felt was their fault.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Bargainlover2016, First of all, we would like to thank you for the review. We are really sorry for the inconvenient you had once you arrived in Rome. We have tried to examine your complaint, but we couldn't do that because we have neither your name nor the details of your reservation. Nevertheless, we would like to clarify the reservation policy we use. At our Hotel, every reservation needs a guarantee. As a consequence, every guest has to provide the reservation made with a valid credit card. We only charge the cards you provided us with when the reservation is a prepaid and a non-refundable one. Otherwise, we only do a pre-authorization in order to verify the validity of the card (in general, we do that 6 days before the arrival date). In doing so, it can happen that the card we're holding to guarantee a reservation is not valid or it is expired. In that case, even if we could delete the reservation, we prefer to send an email directly to the guest in order to have a confirmation of the reservation made. This process is intended to have all the reservations confirmed before the arrival date of the guests. It is very important for us, especially during some periods of the year, in which we're often fully booked (May is a perfect example of this period). So that, we are sorry if you weren't able to confirm the reservation, even if your credit card was not valid and even if we sent an email to the address you provided us with. But we would like to ensure you that our Reservation Department has done its best to manage the situation. Anyway, we hope you enjoyed your stay in our wonderful city and we thank you again. Kind Regards, Pucci Family HOTEL CANADA ROMA

"Terrible experience"

1
01/12/2017

hi, honestly i had the worst experience ever with this hotel, i stayed around 2+ weeks in it, and the stay was a night mare, 1st few days i stayed on a lower floor which is on the street side... couldnt sleep and was woken up by the building shaking due to the fact that the metro pass under it, then they moved me to a higher floor which was less noisy but the floor between the room produces sounds when someone passes with a stroller or a bag etc... and you certainly will wake up .. and today i am checking out, i asked for late check out and she said when i said 1 PM she said sorry free of charge till 12 ... i said thats the normal, so her reply was, no here at 11 !!! i will never come back .. the only good thing about this hotel is the night Receptionist, he was helpful and always smiling and trying to help

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Danifarhat, We would like to thank you for the review. First of all, we are really sorry not to have meet your needs during your stay in Rome. We have carefully examined your experience at our Hotel, and we would like to clarify something very important to us. As concerning the room you stayed in during your first stay, it was one of our best deluxe room. It faces a secondary street, not a main (and probably a noisier) one. We are sorry if you could not sleep in spite of that choice. Unfortunately, the subway in Rome is closed during the night, so that the "shaking" of the building is not possible at all. Nonetheless, once you contact our Front Desk Staff, they tried to help you in any way the could. In fact, you moved to other room, always a deluxe one, on a highest floor that faces our courtyard. Regarding the floor, we have chosen not to put the carpet, but to leave the "ordinary" floor, in every room we have. It is a conscious choice, because of the better cleaning, and, as a consequence, the better hygiene. But it is obvious that the "ordinary" floor is more sensible to every kind of sounds. We are sorry if you could perceive even the bag that other guests were moving in their room! Lastly, let us explain our check out policy. Once you arrive in our Hotel, the Front Desk Staff give you a check in card, in which you find all the basic informations. In that card, you can read that the check out time is upon 11 am. It can happen that guests have particular needs and ask to have a "late check out". Our Front Desk Staff is allowed to give it to them only by 12 am. We kindly ask you to understand the reason why: If our Hotel is full, we need the room in which you stayed in for the future guests. And, as you probably noticed, the check in time is from 1 pm. So that, our housekeeping Staff need at least one hour to clean and arrange the room for the future guests. Furthermore, we have a deposit room, so that if you need to store your bags, you can do it free of charge. Anyway, we are sorry if you did not like your experience with us. We really try to help our guests in any way we can. And we try everyday to improve the service we offer. We are sorry if you did not perceive it, but we thank you for the advices. Best regards, Pucci Family HOTEL CANADA ROMA

"Great Staff, Great Location, Great Hotel!"

5
24/11/2017

We had an awesome experience at this hotel! It is conveniently located to Roma Termini Train Station + the Metro. The room was very clean and had all the amenities we needed. The staff was unbelievably helpful and accommodating especially trying to help during a lost luggage situation caused by the airline by calling the airline on our behalf for updates numerous times. I would highly recommend this hotel without hesitation especially for the value - you can't beat it!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs tchenry2, We thank you for this amazing review. We're glad you appreciated our location, the room and the amenities we gave to you and especially our Staff. They really do an hard daily work in order to guarantee the best possible service. We thank you again and we hope to welcome you soon again! Warm regards, Pucci Family HOTEL CANADA ROMA

"Fantastic elevator"

4
23/11/2017

The hotel was not cheap adding the breakfast and tax per person but it definitely worth your attention. All the basics plus location (next to metro station and walking to train/buses stations) were really more than the 3 stars indicate. We had a pleasant stay on this hotel

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Vassilis P, We would like to thank you for the nice words you used to describe your experience with us. We're extremely happy we have more than met your expectations. Welcoming you has been a real pleasure for us. We thank you again and we look forward to hearing from you soon. Pucci Family HOTEL CANADA ROMA

"Bellisimo "

5
16/11/2017

What an absolutely wonderful hotel. From check in to check out we had a fantastic time. I couldn't find any negatives at all. We enjoyed a tasty breakfast which set us up for the day. In the evening before going out we enjoyed the complimentary nibbles in the relaxing bar area. The prices in the bar are unbelievably cheap for any hotel let alone a city centre Rome hotel . A big thank you to Maximus in the bar and on the last day at breakfast he looked after us very well and nothing was too much trouble. He made a mean hot chocolate. We will definitely stay here again and will recommend to anybody who is considering Rome. Its a short walk to the station and all the attractions are not too far away on foot. A huge thank you to the Pucci family and all your staff for a memorable stay in the eternal city.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs runnybabbit68, We really would like to thank you for the incredible review. We're so glad you spent a good time with us! Above all, we're extremely happy to know you appreciated our Staff. They really do an hard daily work, and we wouldn't be prouder of them. Welcoming you has been a pleasure for all of us. We thank you again and we hope to meet you again for another cup of hot chocolate at our Canadian Bar! Warm regards, Pucci Family HOTEL CANADA ROMA

"loved this hotel, wonderful staff"

5
15/11/2017

The location is convenient to Roma Termini. Our room was beautiful with original painting on the ceilings. Bed and pillows very comfortable. Well appointed. The staff was so helpful and made excellent restaurant recommendations. This is a great place to stay. Definitely recommend this hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Mswilma2015, We thank you for the great words you used to describe your experience at Hotel Canada. We're glad you appreciated our location, the room we gave to you and our incredible Staff. Above all, we're extremely happy to know you spent a good time in Rome. We thank you again and we look forward your next stay with us! Best regards, Pucci Family HOTEL CANADA ROMA

"Short Walk to Roma Termini"

4
14/11/2017

Selected this BW Canada due to short 5-block walk (with two small, wheeled bags) from Roma Termini train station, and also location of nearby metro station. Room, bed and bathroom quite adequate for this older hotel. Funky, 2-person, 2-bag maximum capacity "metal caged" elevator confirms age of hotel. Lovely reception and bar personnel. Found the general area trash and garbage filled and broken sidewalks - not a pretty area. Requires taxi to the generally most visited, key tourist locations. Front desk personnel do a good job arranging same as trying to grab an empty taxi from the very busy highway is impossible. No taxi stand nearby. Pricing reasonable.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Jerry C, We thank you for the nice review. We're sorry you didn't appreciated the style of our Hotel. It is located in an historic building of the 19th century. And we don't want to completely change our classic style. We do daily maintenance works in order to keep the classic charme and atmosphere that we have created in 1962. We're sorry you did not appreciate that. We're sorry if you didn't feel safe in the area in which our Hotel is located, but, unfortunately, we cannot do anything about. Regarding taxi and buses stops nearby, we are located in a very convenient area. We're close to the most interesting touristic spots and to buses and metro stops, too. Our Staff wasn't clear enough with you about how to use public transportations or how to reach the closest taxi stop (which is very close!). We really do apologize about that inconvenient. The next time, do not hesitate to contact our Front Desk Staff in order to have the informations you need. In any case, we thank you and we hope you enjoyed your experience in Rome. Best regards, Pucci Family, HOTEL CANADA ROMA

"Everything we hoped for"

4
08/11/2017

An older hotel that has been fully tastefully updated. The room was large and comfortable as was the bed. The breakfast was moderately priced and was a large and delicious buffet. The staff were friendly and very helpful. The hotel was perfectly situated between 2 metro lines and surrounded by lots of reasonably priced restaurants. Termini station was a few blocks away and it was in the midst of lots of shops as well as the trains and busses.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs keithandhelen3, We thank you for the nice review. We're extremely happy you spent a good time here in the Eternal City. We're glad you appreciated the yummy breakfast, our incredible Staff and our location. Welcoming you has been a real pleasure for us. We thank you again and we look forward your next stay with us. Kind regards, Pucci Family HOTEL CANADA ROMA

"Excellent Hotel, Great Location"

5
07/11/2017

We stayed here for 5 nights and it was an excellent hotel choice. Conveniently located, it was a short walk to the Colosseum and the train station, Roma Termini. The staff was incredibly friendly and helpful. They made restaurant reservations, helped with transportation, recommended places to eat and drink, even recommending a place to eat (and got us a taxi!) to a place after midnight. Once, we asked for a food recommendation in a specific neighborhood, and Natasha went so far as to list places AND recommended specific dishes too! Our room was decently sized, complete with a large bathroom. Breakfast is only 6 EUR, the food is different every time, and the coffee was excellent. Definitely recommend this hotel!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Isabel B, We would like to thank you for the really nice review. We wouldn't be happier to know you enjoyed your stay with us. Our incredible Staff is one of our best prides. They really do an hard work in order to make our guests' stays the best possible. Welcoming you has been a real pleasure for us! We thank you again and we hope you can enjoy our amazing coffee soon again. Warm regards, Pucci Family HOTEL CANADA ROMA

"Atmosphere of ancient Rome"

5
07/11/2017

I was pleasantly surprised when I looked at reviews during and after booking. A three star hotel, close to the city centre at reasonable cost. Checking in, I was amazed on the price - quality ratio. All promises were over-delivered. The hotel is really extra-ordinary value for money!! Great, friendly staff and superior, clean and big rooms with great ‘historic' atmosphere but yet with all modern comfort. All-in-all a great experience. Thanks to the family for a great stay, and looking forward to re-visit.

"Convenient location and reasonable price "

4
07/11/2017

Not a bad hotel though the shower is terrible to control as sometimes water was too hot or too cold. Service for a friend was bad though management was quick to apologize and sent free wine. Worth staying if you like to be close to Termini.

"Beautiful Hotel with Amazing Staff"

5
06/11/2017

We stayed at the Hotel Canada for 5 nights, and honestly cannot speak highly enough about our stay. The hotel was pretty nice, the rooms were cute. Mostly, the service was top, top notch. They really took care of us, and always greeted us with a smile. I liked the setup, leaving the keys at the front desk, so you don't need to worry about carrying them around. I truthfully have never written a review before, but they deserve it. They were very friendly, accommodating, gave useful information and help. 24 hour desk presence was great, as we needed to checkout at 3am for a 6am flight out. They called taxis for us, gave us recommendations for tickets and tourist spots. And the breakfast was both delicious and inexpensive. At 6 EUR per person, the buffet had a bevy of delicious options.

"Second stay"

5
29/10/2017

We stayed here 5 years ago and thought we would try again, it was very nice and check in was easy. The room was a good size and the bed was comfortable. We were lucky to be able to get into our room earlier, as I know that this is not always possible. The breakfast is extensive and delicious, there is something for everyone. I find no faults with this hotel, it's also close to the Termini if you're using the train.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Laurallee2016, We thank you for the amazing words you used to describe our Hotel. We do a very hard daily work, so that we wouldn't be happier and prouder of your review. Welcoming you has been a pleasure for all of us. We thank you again and we look forward your ...THIRD stay with us! Warm regards, Pucci Family HOTEL CANADA ROMA

"Comfort and Elegance in a Hotel in Rome"

5
25/10/2017

We stayed at Hotel Canada at the end of September and again in mid October after going to Sicily. The hotel staff is friendly, personable and professional. This is an elegant and very well run hotel. The rooms are spacious and furnished beautifully. We had two different rooms with painted ceilings. This hotel is a converted palace. The breakfast is affordably priced and served buffet in a very nice room and the wait staff friendly. I enjoyed cappuccino or hot chocolate with my breakfast. Simply ask for it. The desk is only happy to recommend restaurants in the neighborhood and call you a taxi should you require it.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs BrendafromBoston, We would like to thank you for this amazing review. We're glad to read such a nice words describing your experience at our Hotel. We really do an hard daily work, so that we wouldn't be happier in reading your words. Welcoming you has been a real pleasure for us! We thank you again and we look forward your next stay with us. Warm regards, Pucci Family HOTEL CANADA ROMA

"Lovely hotel and very friendly staff"

4
24/10/2017

The hotel itself is very nice and the staff are very friendly, they all speak very good english and have good sense of humour. We have a family room which is very spacious, shame the bed is far too soft us, and we didn't sleep very well during our stay (two nights), our boy slept very well in his single bed though. The bathroom is very big, but the shower is very weak, the shower control handle sticking out too far (it looks like a kitchen sink tap handle which is very long) and in the wrong position that you have to be careful, otherwise, you might knock the handle by accident to turn the tap off or change the temperature which could be the pain in the back side to get back to the right temperature again. The breakfast was very nice and plenty to choose from! If it's not because of the bed, I would love to stay there again.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs s a, First of all, we would like to thank you for the kind words you used. We're sorry you found the beds uncomfortable. And we really do apologize. It would be extremely helpful for us to know which was your room number, at least we can solve the problem by replacing the mattresses for the future guests. So that, if you send us an email by reporting your room number, we'll be pleased. As concerning the shower, we do apologize, too. The next time, please do not hesitate to inform our Front Desk Staff about all your complaints. They will do their best to help you. Anyway, we hope you enjoyed your experience at Hotel Canada! We thank you again and we look forward your next stay with us. Kind regards, Pucci Family HOTEL CANADA ROMA

"Great hotel to start our honeymoon"

4
22/10/2017

We went to Italy for our honeymoon and Rome was our first stop. For us the hotel was in a great location just a short walk from Rome Termini station so we didn't have to carry the luggage far. It also isn't too far away from the Colosseum and other attractions if you like walking to places, we visited most places on foot from the hotel. Check in was nice and simple with friendly staff who remembered us throughout our 3 night stay. Our room was fine for what we needed as we planned to be out in the city most of the day. Nicely decorated and clean with a window that fully opened out, not restricted like in the UK. The bathroom was compact but spotlessly clean and had everything you could want including a bath if you prefer it to a shower. A lack of power sockets might cause an issue for some but we managed well enough, I had to unplug the alarm clock to use one next to the bed but that would be my only issue. Really comfy bed which was welcomed after days of touring the sites. Tea/coffee making facilities in the room too which we found to be hit and miss in the rest of Italy. The bar/lounge was very reasonably priced for a hotel in a capital city and was perfect for a drink before heading out for dinner. Two large glasses of wine and a coke came to 7.50 Euro which I thought was a mistake at first! Plenty of good places to eat nearby or a little walk away (or a taxi). We had breakfast on the last day, it wasn't part of our reservation so when we went it was charged at 6 Euros per person but definitely worth it in my opinion. Great start to our honeymoon!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Ben C, We thank you for the really nice review. We're extremely happy to know you spent a good time at Hotel Canada, especially because you were on your honey moon. And we're glad you appreciated the cheap prices of the Canadian Bar, the breakfast and the comfort of the room we gave to you. As concerning the sockets, we thank you for the advice. We try to improve the service we offer especially from our guests' reviews..so THANK YOU! We wish you all the best and we look forward your next stay with us (maybe for your first wedding anniversary!) Sincerely, Pucci Family HOTEL CANADA ROMA

"Desk Staff were excellent but housekeeping not so good."

4
20/10/2017

The room at the hotel was spacious for Europe and there was a safe in the room. There was not USB ports which was a bit of a frustration trying to keep everything charged with just my charger. Although I booked a room with twin beds the room was not set up upon arrival, however when I advised the desk staff they immediately sent 2 porters to the room to separate the beds. We stayed 6 nights and although we drank coffee from the cups in the room the cleaning staff never cleaned the cups or replace them. As with all BW hotels the beds were comfortable and the pillows were great. The breakfast served in the hotel was good. The front desk was very helpful arranging for Taxi's and they arrived promptly within 3 minutes.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs emcarter, First of all, we thank you for the nice review. We do apologize for the beds in your room. We try to offer the best service we can, but sometimes it happens that we make a mistake. In this case, we made a mistake with the beds in your room, but we have tried to work it out as soon as we could. As concerning the cups, our fantastic cleaning crew have some trouble sometimes. The problem is that some guests want them to clean the cups and replace them, other guest want them to touch anything in the room. So that, sometimes they do not know what to do. I think that's the case. Anyway, we hope you enjoyed your stay with us, and especially your experience in the Eternal City! We thank you again and we look forward your next stay with us. Kind regards, Pucci family HOTEL CANADA ROMA

"Excellent Experience Here"

5
20/10/2017

Could not fault a thing at this hotel' highly recommend staying here. Staff very friendly with good English, amazing breakfast buffet, nice lounge with complimentary snacks, room well appointed even if a bit tight. Location great, just one block from Metro, we walked everywhere till tired, then just a few minutes ride home on subway.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr David B, We would like to thank you for the really nice words. We're so happy to read such a good words describing your experience at Hotel Canada. Having you here has been a pleasure for all of us! We thank you again and we look forward to welcoming you as soon as you wish. Kind regards, Pucci Family HOTEL CANADA ROMA

"Brilliant hotel!"

5
19/10/2017

Stayed for 3 nights in this wonderful hotel. Rooms are spacious & clean offering a comfortable nights sleep. Breakfast is a must with a variety of cereals, fresh fruit, yoghurt, cooked breakfast & pastries. Most of all the staff make this hotel a pleasant stay. Their English is exceptional and they are very engaging. The bar is the cheapest we've ever experienced in a hotel & the barman was also engaging. We loved Hotel Canada & look forward to staying there on our return.

"Great hotel/Great location"

5
18/10/2017

I found this hotel online and what attracted me to it was the fact it was a 10 minute walk from the Rome Termini train station. That is why the great location comment. What I didn't know until I checked in was how great this hotel is. Right from the check in the staff were extremely helpful and it was obvious they enjoyed what they do. Our rooms were larger than we thought they would be and were beautifully decorated. For anyone looking for a short term stay close to the train station or a longer term stay while visiting Rome I wouldn't hesitate in recommending staying here.

"Location and Value"

5
16/10/2017

This is a budget hotel, but does not scrimp on the style. The staff is wonderful. The breakfast buffet for 6 euros is definitely worth it. The room was beautiful, and spacious. The elevator is charming, but a bit frustrating if someone does not close the doors properly rendering it useless. The location is close to the train station, and so like all areas near any train station in the world, it is a bit older, and could be unnerving for some. I did not encounter anything that I would say put my safety at risk. I would gladly book there again.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Juby B, First of all, we would like to thank you for the really nice review. We are happy to know you enjoyed your experience in the Eternal City. As concerning our elevator, we are sorry you found it a bit uncomfortable. It is the price to pay for still having the original elevator of our historical building. Probably, we should specify that the guests have to close the doors to make the elevator works. So.. thank you for the advice! We're sorry you did not appreciated the area in which we are located, but unfortunately, we cannot do anything about it. We thank you again and we hope to welcome you very soon again. Warm regards, Pucci Family HOTEL CANADA ROMA

"Comfortable rooms and friendly staff"

4
13/10/2017

This is a good quality hotel and we enjoyed the 4 nights we spent there. Reception staff all had good English and were very helpful. The room was comfortable and very clean with plenty of soaps, shampoo and towels. The room has air conditioning although this wasn't particularly powerful. As we stayed in October, the outside temperature was about 20 degrees C, so not a problem. However, in the hot Italian summer I'm not sure the room would be as cool as we would have wanted. The opening double glazed windows were very effective at keeping out noise and this was essential as we had to have the windows closed to stop the traffic noise which started at about 6.00AM. The hotel is a shortish walk from the main railway station, but is a long way from the city centre and the main attractions, so we ended up spending more money on cabs than we planned. One disadvantage of the Rome taxi system is that you cannot hail a cab but must either hunt down one of the taxi ranks or get the hotel to book the cab. It would have been useful to have the taxi ranks listed on the free maps available. We had breakfast included and it was well worth it as there is a generous and unlimited supply of hot and cold foods. We usually took a couple of pieces of fruit to use as a lunchtime snack. There are no lunch or evening meals provided by the hotel so you have to eat out, but there are lots of restaurants close by. It's worth checking the prices on the menus posted outside the restaurants as prices vary quite a lot. However, the hotel bar does provide nibbles and the drinks prices were very cheap. 2 Euros for a beer and a bottle of white wine for 7 Euros ! All things considered we would definitely recommend this hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Oldbiker1001, We thank you for the nice review. We are sorry you did not appreciated the services our Great city offers to tourists. Even if we cannot do anything about it, we thank you for the advices that we could use as recommendations for a general improvement of our city. Anyway, once we read the words you used to describe our Hotel, we're couldn't be happier. We thank you again and we look forward your next stay with us! Kind regards, Pucci Family HOTEL CANADA ROMA

"Fantastic hotel - best BW we've ever stayed in"

5
11/10/2017

This hotel is a short walk from the main train station in Rome - very convenient. Sadly, the area is dirty but that's the only thing that isn't excellent about it. The rooms are very spacious and extremely clean. The beds are comfortable and the pillows, linens and towels are top grade. The staff were excellent - friendly and helpful. Thankfully, all the staff we ran into spoke English as well. They offer breakfast for an additional 6 euro per person which is a steal. You'd pay 3 times that at a restaurant. They have a small bar area that's quaint and offers complementary (small) snacks with your beverage. We can't say enough positive things about this hotel. Truly a gem.

"Great location by main train station"

5
11/10/2017

This is a very good hotel , near the train station and subway. The rooms are clean and a good size. The breakfast buffet for 6 euros a person is a must if your are staying at this hotel. There is a wide variety of food . The staff is very friendly and helpful with questions. This is an old building with a a lot of charm. I would stay there again if in Rome.

"Easy Peezy Near Termini"

5
11/10/2017

Lovely hotel within bag dragging distance of Termini Roma. Beautifully appointed rooms, best breakfast we've ever had in Rome, nice bar to finish your evening, helpful and courteous staff. Terrific find!

"Very good choice"

5
02/10/2017

Stayed here in July 2017 for a few days. Highly recommend this hotel -- good value. Near to the train station, and good central location. A superb feature is the breakfast -- you can't miss it. Rooms were well-appointed and clean, and desk staff was exceptionally friendly and helpful. Many good dinner restaurants in the vicinity. I love the old lift which has been preserved. Will stay here when I go back to Roma.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs langdoc, We really thank you for the amazing words you used to describe your stay here at Hotel Canada. We are happy you enjoy your summer holidays in Rome. Our main aim has always been the same: make our guests' stays the best possible. We hope you're satisfied with our hard daily work. We thank you again and we look forward to welcoming you soon again. Kind regards, Pucci Family HOTEL CANADA ROMA

"Exceeded our expectations"

4
02/10/2017

This hotel should be at least at 3 l/2 or 4 star. Good central location. Very close to the railway station and around the corner from a metro station. Easy access to and from the train station. You can walk to the station within 10 minutes with your luggage. Surrounding area is safe and quiet with many nice restaurants. The hotel itself offers very clean rooms and a great buffet breakfast for only 6 Euros. You have a bar fridge in your room so you can stock up on beer and wine if you want. It is also close to grocery stores. Rooms are not the largest but quite nice. We also had a nice balcony facing a courtyard. The staff were accommodating and very pleasant. Free snacks at the bar around 4:00 pm everyday. Great value for your money. I would certainly recommend this hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs MitsyBlue, Thank you for the really nice review! We are glad to read you appreciated our location, our yummy breakfast and our incredible Staff. But above all, we're happy you enjoyed your experience in the Eternal City. We thank you again (especially for the extra star you gave us) and we hope to welcome you soon again! Sincerely, Pucci Family HOTEL CANADA ROMA

"Italy trip"

5
01/10/2017

A really nice hotel and very accommodating staff. Good location to restaurants and train station. It was also very reasonably price and inexpensive drinks. They put out light snacks at night on the house. Would definitely stay here again.

"Rome Charm - Canadian friendly "

4
01/10/2017

We very much enjoyed our stay. The staff were eager to help and were very hospitable. I never asked why the name Canada as there were visitors there from across the globe- I like to think it is because the 'Canadian' brand is synonymous with friendly!

"Old whole charm with all the amenities. Proud to call it "Hotel Canada""

5
28/09/2017

This was a great hotel, well priced. Never having visited Italy let alone Rome, I did not know what to expect, especially after the scary taxi ride from airport to the hotel. It is a short walk to the train station, which was appreciated when we had to go on to Venice by train. We were delighted to find out that they had a buffet breakfast for only 6 Euros and the choice was amazing. After a hectic touring day in Rome, it was so pleasant to come back to the quietness of our hotel room and then go down to the bar and enjoy a reasonably price drink and then to discover they offered complimentary appetizers. All the staff were friendly, patient and willing to help us "first timers". Our room was lovely and clean and had a balcony that opened to a a courtyard. All the needed necessities were provided, wifi, hairdryer, tv (not that we wanted to watch tv). The hotel was full of history right down to the antique elevator - which was small so we should not have brought such large heavy suitcases - first timers error. There were great small restaurants just down the street for fabulous dinners or just quick suppers. I would certainly stay there again if I were to visit Rome again.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear mrs Darlene546, We thank you for the amazing review. We don't know what to say while reading these incredible words. The only thing we really want to express is that your words push us to do even better. Our guests' opinions do really matter for us. And we're extremely grateful. It was a real pleasure to welcome you! We thank you again and we really hope you to come back here at Hotel Canada! Warm regards, Pucci Family HOTEL CANADA ROMA

"Stay here when in Rome"

5
28/09/2017

You will not be disappointed. Only a 10 minute walk from the Roma Termini, exit northeast corner, find via Vinecnezi to your left and walk north and you will discover an absolutely elegant and friendly hotel. Family run, they clearly take their craft seriously. Each and every staff person made us feel special and their advice on restaurants and shopping were spot on. The breakfast is amazing and not to be be missed. A great way to start your day! The location is terrific and there are many great restaurants close by.

"Excellent stay"

5
26/09/2017

This is our second stay at this excellent hotel. The staff is extremely friendly and helpful, the hotel well kept with nice rooms that are clean and atmospheric. The location is very convenient to the Termini station without being bothered by the station. Prices are reasonable and this hotel deserves it's high ratings. It is in many ways a "boutique type hotel", without the high boutique prices.

"Classy little hotel in Rome"

5
26/09/2017

So glad we stayed here, the staff made you feel special as a guest. You can tell this is a family run hotel. Interior of the hotel maintains all the historical features and furniture in both the rooms and public areas. Although a hold hotel it also has modern bathrooms an nice flat screen tv and free wifi. In the lovely reception and lounge you can find various newspapers, nice bar and complimentary appetizers in the afternoon. The bar prices average 2.50 euro and a great bartender . The breakfast room offers a lovely buffet that is either included or costs 6 euro depending on your rate, well worth it. Rooms have balconies that open to a courtyard, our room had two lovely French doors (room 104) that was beautiful. This was my third time in Rome and prior visits stayed in 4/5 stars, although this is a 3 star hotel, they made us feel like we were 5 stars!

"A nice hotel close to Termini Station"

4
25/09/2017

Hotel Canada, BW Premier Collection is a great hotel at a decent price and only a 10 minutes walk to Termini Station. The rooms were very nice, there is an antique elevator, which was beautiful but obviously not the fastest. We took the stairs but really enjoyed the atmosphere that the elevator brought to the hotel. The bathroom was very large with an oversized bathtub. My husband is 6 foot and he had no problem soaking in the tub and stretching out. Room was very clean, bed was comfortable and there is a complimentary safe in the room. The breakfast room was a decent size and there was a large selection to chose from. We would stay again if (when) we return to Rome.

"I have not got enough superlatives for this hotel"

5
21/09/2017

It is just close enough to Termini Train station to make it easy to reach on foot. We arrived at 8.45 in the morning to be greeted by the happiest receptionist ever. She was happy to take our luggage and offered us a coffee before we set off for our first day in Rome. When we returned in the late afternoon we went up to our beautiful deluxe room, which had a small seating area near the door, thus making the bed area distant from the corridor and therefore more likely to encourage a good night's sleep. The room was superbly furnished and very comfortable and quiet. The bathroom was also very clean and well appointed. We had not pre-booked breakfast, but gave it a try on our first morning and found it the best value, best choices and best food for breakfast ever! We had never ever considered eating grilled artichokes for breakfast, but believe me, if you are in this hotel and they are on offer, choose them! And that was just one of the many 'different' savoury choices available. We enjoyed a couple of drinks in the hotel's bar: the prices were not what we expected - often the prices are inflated in hotel bars, but this exceptional hotel has normal prices. Without exception, every member of staff we came across was cheerful and greeted all guests with a smile - what a difference this makes! The male receptionist in the afternoon recommended a couple of restaurants to us, and we took up his recommendations with excellent results. We would not hesitate to return to this family run hotel.

"A great little hotel close to Rome Termini"

5
18/09/2017

We have stayed at this hotel numerous times and keep coming back. Not in the best part of Rome,but only a 10 min. walk to Station. Rooms only small but clean and nicely furnished. Staff very friendly and helpful. Great little bar and afternoon snacks provided. Also good buffet breakfast served in lovely room.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Trevorallen7, We thank you for the nice words you used to describe us. We're sorry you found our rooms too small. The next time, please check the room size on our website, so that you won't have any surprise. Anyway, we hope you enjoyed your stay at Hotel Canada. Welcoming you was a real pleasure for our Staff! We thank you again and we look forward your next stay with us. Best regards, Pucci Family HOTEL CANADA

"Would go back again...."

5
17/09/2017

This is in the perfect location, a 5 minute walk from the train station, very quiet. The rooms are charming and capture the essence of Rome. Stayed here twice and would go back again. The most outstanding feature of this hotel is the staff. Warm, friendly and always pleasant. Any calls to the front desk for anything were handled in a heartbeat. The breakfast room was yet another great experience, lovely ambience, good strong coffee and a wonderful variety of fresh fruits, breads and breakfast fare.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Durango_59, We thank you for the nice review. We're pleased to know you liked the room we assigned you, our location and that you enjoyed our delicious breakfast. But above all, we're proud to read such positive words for our incredible Staff. It is good to read our daily hard work has been perceived and appreciated. THANK YOU! It was a pleasure to welcome you. We thank you again and we look forward your next stay with us. Best regards, Pucci Family HOTEL CANADA

"A Suprisingly Great Experience"

5
16/09/2017

It was our first time in Rome and we stayed here 4 nights in June. The hotel was not what we expected so we were surprised and delighted. The room was bigger than expected. The atmosphere was quaint but polite. The front desk service was efficient and helpful. The cleaning service in the room was impeccable. The breakfast was an experience in itself and nothing like most North American hotle breakfasts. The location is close to the train station and public transit, as well as a stores, such as grocery stores. My one complaint was the traffic noise which was quite bad in our room a few nights. As well, people should be aware of the elevator, which is very small and slow. It was fine for us but I could see some people being inconvenienced.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Chris W, First of all, we would like to thank you. We're happy to know you appreciated our rooms, the cleaning service and our yummy breakfast. As concerning our location, we're pleased to know you found it convenient. At the same time, we're sorry to know you've been annoyed by the noise on the streets. Unfortunately, Rome is a very crowded city, so we could not do anything about it. The next time, please do not hesitate to contact directly our Front Desk Staff who will be glad to help you in any way they can. Regarding our ancient elevator, it is the original one of the building. We want to keep it in order to preserve its original beauty. Somehow, it is like an old person.. a little bit slower than usual, but so charming! We thank you again and we hope to welcome you again! Best regards, Pucci Family HOTEL CANADA

"Wonderful Second Stay!"

5
15/09/2017

We stayed at Hotel Canada August 21-24 2017. We were there 2 years ago. It is a lovely hotel in a perfect location close to Termini Station. The breakfast buffet was again,excellent, the rooms are very comfortable, and the staff are very helpful and friendly. One staff member in particular stands out in my mind. Arbor works nights at the front desk. He is a very interesting witty, well-spoken man. We talked about having met 2 years ago, which was fun. Hotel Canada has a great atmosphere, in addition to the great location. We would not hesitate to return to this fine hotel next trip. I have little doubt we will be back to beautiful Roma in th coming years, and this will be our first Italy stay once again I am sure!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Aekb, First of all, we thank you for the fine words. Knowing your stay has been pleasant is such a pleasure for us! Everyday, we try to keep and improve the service we offer. We're glad to know your second stay has not disappoint you, but, on the contrary, was "wonderful". We are extremely pleased to know you appreciated our incredible Staff. And our crazy Arber wants to thank you. It has been a pleasure for him, too! We thank you again and we hope to get even better for your next stay with us! Best wishes, Pucci Family HOTEL CANADA

"Summer in Rome"

5
13/09/2017

Hotel was located near the Termini Train station so I was close to everything. The breakfast buffet had everything. The staff were very pleasant. Close to a lot of good restaurants and stores. All tours start nearby. Room was very comfortable and cool. Enjoyed my stay.

"Four star hotel pretending to be a three star"

5
12/09/2017

I reviewed this hotel in September 2009, after several visits, and thought it was marvellous. Having stayed again for four nights, I have to say that none of the things that led me to lavish praise upon the Canada in the past has changed. It still has a good location, great service, extremely nice rooms, the best breakfast in Rome, a great bar and free snacks. But I did notice a difference. The hotel seems more elegant, the room I had (a deluxe double on the fifth floor) seemed even more luxurious, and the service from the (now) uniformed staff seemed both friendlier and more efficient. Seriously, the Canada ought to have four stars, or even four and a half, if the delight of staying there is the measure for such things.

"Best hotel in Rome "

4
10/09/2017

This was my second visit to Hotel Canada. The hotel is classic and very Roman. I like that already. Everything is in good condition and very clean. We had a twin standard room which was two twin beds an armour, couch and desk. We just used it to sleep and shower. It was big enough and lots of storage space. There was just a shower in the bathroom but that suited us. Very clean. We had an inside room which opened to the garden. That was very peaceful. We had the buffet breakfast for €6 each and it was plenty for us most days we didn't need a lunch. The hotel bar is a really good deal, the bartender is so sweet and there are snacks during happy hour. We met many hotel guests at the bar which we found interesting. The hotel is a 2 minute walk from a subway station which we used all the time. The hotel staff were all welcoming and the hotel is so clean, I will be back.

"Fly Canada is so good"

5
08/09/2017

I was so amazed by Fly Canada I have to go back tomorrow. Many "tourist experiences " disappoint but this epitomises Canada in such a way one feels uplifted and enriched. Don't be put off by the introduction, the experience is astounding

"Adding to the praise of this hotel "

5
08/09/2017

This hotel was such a nice experience - At first I thought my usual obsessive checking had failed me - the lobby seating is strangely tired for such a nice hotel - anyway the wonderful staff experience kicked in - they were all great - at reception and in the wee bar area - always the perfect balance of friendly but giving you your space. Our first room was lovely (deluxe) beautiful period furnishings - you feel taken back to the days of its time as an officers residence. Our shower did not work ... I hate this on holiday ... will it be OK ? Will I have to create a fuss to get it sorted? ..... not a problem !!! - dealt with .. seamless grace and all the staff that day were up to date with the situation and then the move ... I never once had to ask. Our second was just as lovely ...? Where is the blooming safe .... we searched everywhere - for those staying in 508 its concealed behind a framed print - I expected a reenactment of finding Cary Grant (To Catch a Thief) trying to steal the family emeralds - but we left those at home :) The hotel is lovely - staff are wonderful - close to transport (half hour to 40 minute walk to Trevi/Pantheon). One last thing hire an electric assist bike (you are on holiday why sweat) at the entrance to the Appian way national park - weirdly nobody for miles - totally on your own on this ancient road, tombs lining the road as they have for thousands of years an amazing experience ... But don't tell too many folk! :)

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Marc R, We thank you for the nice (and so funny) review! We're pleased to read you enjoyed your experience in Rome. Our Staff is always available to help our guests to find a solution in order to make their stay the best ever. And, let me say that they're the best in doing it! We thank you again for the amazing review.. (and for the interesting tips about Rome, too) We really hope to welcome you soon again. Sincerely, Pucci Family HOTEL CANADA

"Excellent value and exceedingly friendly staff"

5
06/09/2017

My wife, son and I stayed here for several days on our recent trip to Rome. While it is not a five star hotel, it exceeds in every category. It is ultra-clean, nice, spacious, has excellent air conditioning and wi fi (believe me, those are items we place at a premium). The property is close to the train station. What we loved most about the property was its friendly staff. The front desk basically doubled as a concierge, answering all of our questions about Rome, helping us with bookings, and suffering though our language difficulties. A special shout out to Naomi, who was the sweetest, hardest working, most patient front desk person with whom we have ever dealt. What an asset for this property. I'm not sure what they are paying her, but I am guessing they had better give her a raise before a higher end property steels her away!

"Nice visit near Termini"

4
05/09/2017

Very nice hotel about 10 minutes from Termini Station. Clean room and air conditioning works well. Good breakfast served. But best part is the very helpful staff. Reasonably priced too. We were on the way to cruise port and location was convenient.

"Very Good Value For Your Money"

4
03/09/2017

Really decent hotel - nice sized rooms. Can't say too many great things about the neighbourhood other than that it is close to the train and metro stations (Termini and Castro Pretorio). I didn't have the breakfast but it smelled great!

"Great place to stay"

5
02/09/2017

This hotel is very nice, staff is friendly and the breakfast was wonderful. We really enjoyed our stay. You are away from the center but it's an easy metro ride to everything you want to see and much quieter than central Rome. Lots of local restaurants near by and they are better and cheaper.

"Great stay"

4
29/08/2017

I chose this hotel based on its proximity to the train station which is 10 minutes walk away (when dragging luggage). You can also get the bus from the train station to the majoriry of tourist spots. You can save alot of money by using the local buses. The historic building is great. The staff were great. They assisted with all our questions and spoke excellent English. The rooms were of a decent size, clean and very quiet. Would definitely stay here again

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Tony_99x, We thank you for your kind review. Knowing that your experience was excellent is a real pleasure for us. And we're happy to have met your expectations. We thank you again and we really hope to welcome you soon again. Best wishes, Pucci Family HOTEL CANADA

"Lovely hotel!"

5
28/08/2017

We picked this hotel based on TA reviews....we were not disappointed. Lovely rooms and friendly staff. Close to a few local bars/restaurants but also close to the Metro so easy to get to all the key locations in Rome (although the hotel bar is really nice with a lovely outside courtyard) All in all a perfect base for our busy weekend trip to Rome....

"A good surprise"

4
23/08/2017

We were looking for a fairly inexpensive hotel for a few nights where we could recover from jet lag, use the buses and metro easily to see sites, and be well positioned near the train station for our onward travel. Hotel Canada so exceeded our expectations. Our deluxe double room was a good size, beautifully furnished with canopy bed and wardrobe, a separate room for the computer desk, and a large bathroom. Despite its central location it was silent in our room at night. The elevator was a particular pleasure. All the staff were warm and professional. A lovely start to our vacation.

"Wonderful Hotel in Rome "

5
22/08/2017

From the moment we arrived at this hotel (which we found last Minute online) we were made to feel like WELCOME GUESTS. The staff was so helpful the accommodations clean and comfortable, proximity to traveling around the room simple, and food and service above all other hotels. Truly a five-star hotel!

"Good hotel "

4
21/08/2017

The hotel is good. We were there in August 2017 for 3 nights. It's an old building like almost all other in Rome. Staff is good. They speak English well. Rooms are clean. It's close to metro station Castro Pretorio. One can get train and bus to all the tourist attractions. Breakfast seemed limited. But overall good experience.

"Quirky, friendly, well located. "

5
18/08/2017

This hotel is beautifully maintained, the bar and barman are lovely, the family room we had was beautifully furnished and spacious. The historic lift added to the quirky feel of the hotel. Breakfast was mostly good - though less choice on the buffet if you are later. You can walk to the station, open top bus, metro and city centre easily. There are numerous bars and restaurants under 5 mins from the hotel. We walked back to the hotel late one night and felt safe. The staff have been smiley and friendly, our daughter was welcomed. We would definitely stay here again.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs SharonLL78, First of all, we would like to thank you for this amazing review. We're happy to read you enjoyed your stay at Hotel Canada. We are sorry you didn't find something you wanted in the Breakfast Room. We would like to specify that, even if you go to the Breakfast Room late in the morning, you will find the same situation of the early morning. Our Staff always provides to refurnish our Buffet, even if it is clear that something could finish. Anyway, we do apologize for that inconvenience. We thank you again and we really hope to welcome you again soon! Best wishes, Pucci Family HOTEL CANADA

"Totally fantastic & supa close to Termini station"

5
11/08/2017

We desperately needed a nice small place with good reviews very close to termini station in Rome as we needed the fast train 6:05am to Rome airport. We arrived exhausted to be met by a welcoming & smiling bell boy who took charge of our bags. The man at reception was so friendly & the entrance so lovely. (Streets all a bit grotty close to station.) A beautifully renovated "cage" lift takes you to your floor - to our amazement the room was huge with high ceilings, good big queen bed - tea/coffee making facilities- huge lovely bathroom with divine soaps etc, and good size bath! Good aircon and wonderful restaurants every few metres!! Nice quiet rooms. We left before breakfast - but only €3 p/p!! Would so highly recommend this little gem! Great value!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Jean P, We thank you for your amazing review. We are glad you spent a great time with us, even if you stayed here only for one night. We would like to specify that, if you're our guest, the breakfast costs € 6,00 per person, while if you are not, it costs € 12,00. Let us express to you our appreciation for your kind words. It was a pleasure to welcome you. We thank you again and we really hope to meet you soon! Sincerely, Pucci Family HOTEL CANADA

"Classy, Comfortable and Affordable"

4
08/08/2017

Having travelled from Malaysia to Rome for the first time, to attend a concert, we took an Uber from our overnight accommodation near Stadio Olimpico, and commenced a three-night stay at Hotel Canada to 'do the tourist thing' in the City. We had made our booking based upon the positive reviews here, and it certainly proved to be a great choice. We were allocated a room on the top floor of the hotel, which we reached via the historical little elevator.... With me being a larger-sized guy - and having a wife and 3 large suitcases to squeeze alongside me - this was a comical adventure in itself, and ensured that we started our stay with a smile! The room was beautifully & classically-decorated, and contained a lovely four-poster bed. In fact, all of the furniture was solid, almost antique quality - no cheap chipboard chain-hotel nonsense here! The hidden safe was pure class , straight out of an Agatha Christie novel ! The bed and pillows were extremely comfortable and afforded us an undisturbed sleep. Our room was street-facing, but there was no noise disturbance at night. We heard no noise from other guests, so the soundproofing between rooms was good. The individually-controlled aircon was very effective at cooling the room. The room was spacious, with plenty of storage space for our clothes and luggage.Unfortunately there was no refrigerator provided; But there was a kettle for making hot drinks. Oddly, plastic coffee cups were provided, instead of porcelain, which seemed a little at odds with the classic décor of the room. The bathroom was large, clean and well-decorated. It had a big shower cubicle, accessible even to a larger guy like me. Water temperature and pressure were good. We opted not to take the hotel breakfast so cannot comment on this. The hotel is 5 minutes walk from Termini station, and the hop/on bus stop there. There are a huge variety of cafes and restaurants nearby, a small supermarket in the next street over, and also a yummy gelato shop. This classy, comfortable, affordable classic hotel certainly gives you more bang for your buck than the majority of the overpriced properties in the city. If we ever return to Rome, we would consider staying here again.

Silvia P, Owner at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr WorldBreeze, First of all, we would like to thank you for the really nice review. We're glad you enjoyed your experience at our Hotel. We're happy to read you appreciated the room we gave to you, our convenient location and the "no-noise" system we have. Regarding the coffee cups in the rooms, we agree with you that giving porcelain coffee cups would be more elegant. But the problem is that it would be more dangerous and less practical. In fact, we try to avoid any kind of accident, so that we have decided not to give porcelain cups, like those you can find in our breakfast room. The next time you are our guest, you should try our yummy breakfast.. at least you can taste italian coffee in our elegant porcelain cup! We thank you again and we really hope to welcome you soon again. Best wishes, Pucci Family HOTEL CANADA

"1st time Rome Vacation"

5
03/08/2017

Our 1st time on vacation to Europe was made an enjoyable experience in large part to Best Western Canada in Rome. The hotel was centrally located to restaurants , public transportation, Laundry (for those who do and extended stays) and convenient stores and local markets. The hotel we chose because of Trip Advisor was spot on. Also we used Trip Advisor for our tours. Which is the only way to be advised about Foreign Travel as far as I concerned.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Charles C, We thank you for the really nice review. We are happy to know you spent a good time here at Hotel Canada and that you found our location convenient. We only would like to tell you that the next time you are our guest, you won't have to hesitate to contact directly our Front Desk Staff for any requests about tours, monuments or anything else. They will be glad to help you. We thank you again and we look forward welcoming you again soon! Pucci Family HOTEL CANADA

"Roman holiday "

5
02/08/2017

Were to begin this hotel is absolutely brilliant from attentive staff and location this hotel worthy more than its star rating, the bathroom is well stocked with toiletries and even tooth brushes if you forget , it's cleanliness is fantastic and the fact you leave the key when leave is great something you can't lose when your out enjoying yourself,the air conditioning is a blessing in August , termini train and tube station are 10 minutes away thank you so much for making our holiday special

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Robert W, First of all, we would like to thank you for this nice review. We're glad to know that your "Roman Holidays" were exciting. The fact that you appreciated our toiletries, the A/C system and, above all, the kindness of our Staff fill our hearts. Welcoming you was a real pleasure for us. We thank you again and we hope to meet you very soon again! Pucci Family HOTEL CANADA

"Absolutely perfect. All the staff were helpful, breakfast was great and the bar excellent."

5
01/08/2017

I just can't find any fault with this hotel. The hotel was spotless, the staff polite and helpful, the breakfast and bar excellent. The location was excellent, we walked to many attractions and the metro stop was just around the corner. Felt very safe in the surrounding area. A perfect holiday.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr HarryHornet1, We thank you for the really nice review. We actually are not "perfect" as you mentioned, but we try to do our best everyday. So that, we're happy you perceived and appreciated that. Above all, it's a pleasure for us to know you've enjoyed your holiday in our Great city. In fact, our main aim is to make our guests' stays the best possible. We thank you again and we look forward your next stay with us! Sincerely, Pucci Family HOTEL CANADA

"Our second stay"

5
31/07/2017

On our first stay 3 years ago we received a free upgrade, this time we were in a standard room. Both rooms were beautifully decorated, with red ceramic tile floors and very clean white bathrooms. Breakfasts were varied and plentiful. All staff were very helpful and always smiling. This hotel is not in central Rome but is only a block from a metro station and a very short walk (7 to 10 minutes) to the Termini Station where so many buses begin their routes around the city (so we always got a seat). We will stay here again!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs CaliforniaBernadette, First of all, we would like to thank you for the nice review. We're glad you had a good time at our Hotel. It is a pleasure to know you appreciated both our standard and our deluxe room. Here at Hotel Canada everybody works as in a family, and our Staff tries always to make our guests feel right at home. So that, it was a real pleasure to welcome you for the second time. We thank you again and we look forward to your third stay with us! Sincerely, Pucci Family HOTEL CANADA

"rome42"

5
28/07/2017

The perfect hotel to stay in. All the sites are very walkable. Termini station is less than a 5 minute walk and can connect you to anywhere in the city. The hotel is very beautiful and authentic to Rome.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs IsabelsQ8236YI, We thank you for the nice review. We are glad to know you enjoyed your experience at our Hotel and that you found convenient our location to visit the "Great Beauty". We thank you again and we hope to welcome you very soon again! Best wishes, Pucci Family HOTEL CANADA

"Great value and great location, overall wonderful stay!"

4
27/07/2017

Only in Rome for one night as we were passing through to Positano the next morning, and this place was wonderful. It is near the Termini, which we appreciated lugging our suitcases there early the next morning. The wifi is free and strong. The rooms were beautifully decorated with high ceilings, giving you the feeling of lots of space. Shower was a bit small without a tub, but we didn't have any issue with that. The beds were comfortable, and any amenity you need is in the bathroom/on the desk. Staff were not the friendliest. Overall, however, this place is beautiful, clean, and has a prime location!

"Quaint hotel in Rome"

4
27/07/2017

Very much enjoyed staying at this hotel. It has old fashioned charm and the staff were just lovely - helpful and friendly. The location was actually very good for us, a couple of blocks from the train station (walkable - even with luggage - use the side entry, not front). We walked to the Colosseum and pretty much every other attraction, but took a taxi to the Vatican. (Can highly recommend Tours of the Vatican with Tom for both Vatican and Colosseum tours). Just have good comfortable shoes! We had a family room for two adults and two teenagers. The beds were very comfortable as were the pillows. Old fashion furnishings, but charming non the less. Not a lot of room for luggage for 4 people, but ample cupboard space. We had a room that overlooked the front of the hotel - we experienced nil issues with noise. Small safe available and easy to use. The bathroom was large, with a bathtub/shower. A very generous supply of the usual shampoo/conditioner, body gel, cream provided, along with toothbrush, slippers etc. Hairdryer provided. No refrigerator in the room, but we didn't need one so didn't bother us. Kettle for tea/coffee provided, but obviously no fresh milk. The lift up/down is old fashioned and small. We found it quite novel and given the style of hotel enjoyed the experience. We used it to go up, and stairs for down. Breakfast was a treat. Eggs, bacon, fruits, cheese, meats, cakes, pastries, toast, cereals, yoghurt, juice and tea/coffee. Certainly enough to give you a good start to a busy day of sightseeing! Something for everyone. Wifi available and reliable. Nice sitting room just near reception and bar in the evening. Also provided nibbles during happy hour. No clothes washing facilities but laundromats nearby. Lots of restaurants and bars around to explore. If looking for water and snacks and odd forgotten toiletry, turn right out of hotel and walk a few blocks to a small convenience store. Would happily return to Rome and Hotel Canada!

"Hotel with a good location"

4
25/07/2017

Stayed over here with my wife in July when Rome was probably having the hottest summer of the year. Here are some of our comments. POSITIVES: 1. Comfortable Bed 2. Abundance in Toilet Amenities (different kind of shower gels, soaps, shampoo). They really over did this. Am incredibly amazed by it. 3. In-room air conditioner control. You could adjust your room's temperature. 4. Includes TV, Wardrobe, Safe. 5. Good WIFI connection 6. In room stereo / CD player 7. BlackOut curtains. It was really pitch black once you turn off the lights. Very ideal sleeping condition for the summer 8. Good location. Walking distance to metro, roma termini and a bus stop where there's a direct bus that brings you to Trevi Fountain and Vatican City. 9. Room has high ceiling which makes the room look big. 10. Pleasant reception staff. NEGATIVES 1. Inconsistent water temperature when you are bathing. It does fluctuate quite a bit as you are showering 2. No fridge in the room 3. In room stereo / CD player is faulty (USB / iPhone uplink) 4. You can't really have a hot water bath as the stopper to the bath tub does work. 5. They have an old school lift where you open and close the doors manually. We find it cumbersome and rather take the stairs. At the price point which I have paid, we will definitely stay over at Hotel Canada again should we visit Rome in the future.

"Good choice for Rome"

5
22/07/2017

This is my husband's and my second visit to the Hotel Canada. Our flight was arriving very late in the evening at FCO and we wanted to stay in a location that was easy to get to when we arrived and within walking distance of some of the sights in Rome the next day. This hotel was the perfect choice. From the airport, we took the Leonardo Express to Termini Centrale then walked 10 minutes to the hotel. The next morning, we had the option of taking the metro into Rome or walking less than a mile to the Trevi Fountain. Other things we like about the Hotel Canada: comfortable beds, very clean, excellent breakfast, air conditioning and a friendly, helpful staff. There's free wifi. We didn't find anything we didn't really like. I should warn you that if you're walking in the area at night the neighborhood may appear rough but it's very safe. We highly recommend this hotel and will stay here again.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs tgdow, First of all, we thank you for the amazing review. We are extremely happy to read you spent a good time in our great city. Furthermore, we are glad to know you enjoyed the room, the breakfast, the air conditioning and, above all, that you appreciated our Staff. Here at Hotel Canada everybody works as a big family. It was such a pleasure meeting you. We thank you again and we look forward your second stay (and the third one for your husband) with us! Sincerely, Pucci Family HOTEL CANADA

"Great service, well-located"

4
22/07/2017

We had a triple and it was quite large with some separation which was nice. Service was outstanding. Go to Meid of Nepoles for a great dinner. Breakfast was very well priced. Coffee, croissants, yogurt, boiled eggs....but scrambled eggs and bacon were not good. Good hotel met all of our needs.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr drfamily, We thank you for the nice review. We're happy to know you enjoyed your stay and the restaurant we suggested you. We do apologize for the bacon and the scrambled eggs you did not find good. Anyway, your words make us proud of our hard daily work. We thank you again and we hope to welcome you and your family very soon. Best regards, Pucci Family HOTEL CANAD

"Great location and very clean"

5
20/07/2017

A very clean, well situated hotel for those wanting to stay near the Termini train station in Rome as it is a 10 to 15 minute walk to the Termini. The staff was extremely courteous and helpfull. Breakfast is available at a cost but there is coffee in the room which is quite nice by the way. There are a few small pizzeria and restaurant about 3 or 4 minutes walk from the hotel and they have table and chair right on the sidewalk. Nice for those summer evening dinner.

"Hospitable Service and Great Quality"

5
20/07/2017

The staff were extremely hospitable and kind. The receptionist gave great advice about the local life and good places to eat. We forgot one of our shopping bags at the bar and the bar tender found us in the hotel to return our bag. It was wonderful service. The hotel was very clean and the breakfasts were restaurant quality. Zero complaints here. We would stay again!

"Good but.."

3
19/07/2017

This hotel has a very good service at reception, the rooms are nice, spacious and clean although they are starting to show some wear here and there. So why am I only giving 3 stars for this review? Well we are writing 2017 a year where the awareness of certain standards is becoming every day higher and as a very first thing the breakfast! It is essential to offer a healthy high quality breakfast today. It is worth at least a third of the overall hotel experience that a guest has today. I know that Rome is a very busy city not least in terms of tourism and that many tourists wants a larger selection at breakfast and are willing to compromise on the quality. Instead I think the education of what real food is starts in the service business. Smaller selection, super high quality. It takes nothing to offer a selection of freshly baked bread, some local non-industrial jams, cheeses and ham. Fresh juice and fresh cakes. Possibly organic too, why not? A good description left by each local product etc etc. When a hotel in the Best Western chain gets to call itself for a Premier Collection hotel the expectations are high or at least should be high. Until the day that the hotel industry realizes that quality breakfast is a win win situation and not a maxi-profiting game then I will continue to lower my rating! The breakfast at this hotel is fine compared to many other Italian hotels but it is still all industrial made food and there is nothing fresh about anything. Very disappointing. I can definitely recommend an overnight at this hotel but you might want to take your breakfast somewhere else if you are into healthy food.

"Great Hotel in a Convenient Location"

5
19/07/2017

We stayed for 3 nights in late June. The hotel was located within walking distance (with suitcases) of the main train station as well as a metro station just around the corner which provides for easy access to the sites of Rome. The rooms were comfortable and quiet with air conditioning. There was an excellent breakfast available for a reasonable price. The front desk staff were polite and very helpful. Lots of little restaurants available in the immediate area.

"Great service, nice room"

4
18/07/2017

Loved the friendly, warm atmosphere. The breakfast was pretty sumptuous with all food groups covered in this fresh morning meal. All tastes were catered for, including vegetarians like me. The room was comfortable and the bathroom was huge. A hop from the train terminus and a skip from the city centre, I'd recommend this place any day.

"Exellent and good location "

5
13/07/2017

Very good location near the train station but also near to metro station in the heart of Rome. Friendly, family owened hotel with a nice design. A friendly bar where you can have a drink at very affordable price and they have snacks for free. The rooms are good with AC. Breakfast is exellent and can be bought extra if you dont want to have breakfast on the town.

"Lovely "

5
11/07/2017

Myself and my husband stayed here for a weekend in April. We were not disappointed. Fabulous boutique style hotel. A short walk from the main termini station. Beautiful room with a four poster bed. Breakfast was lovely. Evening snacks were a nice touch. We loved our stay and would return in a heartbeat :) Oh the lift is so quirky !!

"Just excellent"

5
10/07/2017

This is the kind of hotel you want to walk into after a busy day in crazy town like Rome. The staff made us comfortable from the very start. The room was spacious and beautiful. The hotel is just one block from the metro station, and 6 blocks from the Termini train station. To make everything better we were here over my birthday, and upon returning to the hotel after diner (and a walk through town), we found a bottle of champagne waiting for us. This place outdid its self.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr RonWaer, We thank you for the amazing review. We're glad you enjoyed your stay and especially your birthday here at Hotel Canada. From 1962, the Pucci Family and the Hotel Canada Staff have always done their best everyday. We have tried and we keep on trying to create a familiar atmosphere in an elegant frame. So that, we are happy to read you perceived that. Your words really fill our hearts. We thank you again and we really hope to welcome you very soon! Sincerely Pucci Family HOTEL CANADA

"Great recommendation"

4
10/07/2017

When in Rome... travelling friends recommended and we took them up on it. Pleased to have a comfortable stay, excellent breakfasts for 6Euro per adult, and service by Silvia. Such a pleasant young lady who speaks fluent in English, French and Italian. Vincenzo greeted and welcomed us, Arber was informative with surroundings and made great restaurant suggestions. After a couple of hot days touring, each evening had us at their excellent bar. Must have the Italian Spritz ladies. Our room attendant just forgot one very important item to stock, bathroom tissue. Not fun in middle of night.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs passportrequired, We thank you for the nice review. We are glad to know you enjoyed your stay with us and, above all, with our amazing Italian Spritz! We couldn't express our happiness in reading you perceived our Staff's daily hard work. The Pucci Family and the Hotel Canada Staff do their best in order to make guests feel like at home. So, for us, it was a real pleasure to accomodate you. Regarding the toilet paper in your room, we are extremely sorry. We do apologize for that inconvenience. We thank you again and we really hope to welcome you soon! Sincerely Pucci Family HOTEL CANADA

"Great hotel, close to Termini and Metro"

5
10/07/2017

Loved staying at Hotel Canada with our family (2 adults, 2 teens). We had a room with 1 double bed and 2 single beds, which was perfect. The room was very spacious, quiet, A/C working perfectly and generally had a great feel about it. Had a nice sized bathroom for the 4 of us with lots of towels and quality bath products, so very happy on that end too. We walked from Termini to the hotel, about 12 minutes, which was fine. We chose this hotel for the walking distance, so even with a few pieces of luggage, it was doable. We were also 1 minute walking away from the Metro station, but be sure to bring coins. The machines don't take card or bancnotes. We would stay here again for sure.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Laura C, We thank you for the nice words you used to describe your experience at Hotel Canada. We are happy to read you had a great stay with us and you found convenient our location. It was a real pleasure to welcome your amazing family. We thank you again and we hope to welcome you all very soon! Best wishes, Pucci Family HOTEL CANADA

"Summer trip to Italy"

5
05/07/2017

I stayed at the Hotel Canada in Rome 3 weeks ago with my daughter and granddaughter. We really enjoyed our stay here. All the staff were very nice and helpful. Our room was spacious. I really enjoyed the sitting area that was separate from where our beds were. It was a nice space to drink coffee in the morning. I really like how big the bathroom was, as well. With three ladies sharing a bathroom, I appreciated we had enough space to spread our stuff out. An especially nice touch was how they recognized my daughter's birthday. We never told the staff that she would be having a birthday during our stay. On her birthday, we arrived back to our hotel, after a long day of excursions. To our surprise, there was a bottle of champagne chilling, a nice handwritten card, and a nice leather coin purse. It was so touching, that just by looking at our passport on check-in, they saw it was her birthday and did this special thing for her. We also enjoyed the restaurants that were close to the hotel...especially The Bramble! Overall, a great hotel with many nice touches!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Mickieunwin, We thank you for the really nice review. We are glad to read you enjoyed your time here. Above all, we are happy our little thought was appreciated. Here at Hotel Canada, everybody works as a family and tries to make our guests feel right at home. We thank you again and we look forward to welcoming your amazing family soon! Sincerely, Pucci Family HOTEL CANADA

"To be highly recommended"

5
04/07/2017

I missed the last train to Spello and having previously experienced the Hotel Canada I walked there from Termini and was met with a very cheerful and kind welcome. My room was very comfortable and everything was so clean and attractive. Wonderful shower and great space. . The bar attendant deserves a special mention as he was so helpful and attentive to guests. This is a gem which I thoroughly recommend. Thank you to all the staff who make staying at the Canada such a treat.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs meandering2014, We would like to thank you for your really nice words. We are glad to read everything was pleasant and our Staff was helpful and kind with you. Here at Hotel Canada everybody works actually as a big family, so that we are happy to read you perceived that. Our Staff is so gleeful! We thank you again and we really hope to welcome you very soon! Pucci Family HOTEL CANADA

"A pleasant experience"

4
03/07/2017

Convenient location to Termini, friendly staff, nice breakfast with many choices. We had a triple room with plenty of hot water and very comfortable beds. This was a nice choice for us and would not hesitate to recommend.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear BCSunflower777, We thank you for your nice words. We're glad to know you spent a really good time with us. We look forward to welcoming you very soon again! Sincerely, Pucci Family HOTEL CANADA

"Good location. Not much else."

3
02/07/2017

We stayed here for 4 nights. Location was good. 15 mins from Termini train station. 2 mins from local metro. 5 mins from nearby grocery store. Decent breakfast at €6 each. The tiny lift can be stuck if a user forgets to shut the inner doors. Room quite small. The big TV covers most of the only mirror in the room. Beds creaky. Double bed is actually two foldable beds pushed in together. Hot water a bit iffy to use. Bathtub : yes. Staff friendly. We got things stolen from handbag left in room while we went downstairs for breakfast. We found it annoying to have to leave our key at reception each time we went out and to ask for it when we returned. Overall not very enjoyable time here but we appreciated the owners trying to make us feel welcone.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs KienSydney, We thank you for your review. We are sorry to read your stay was not as great as you expected. But let us try to explain you something, just to give you some clarifications: First of all, as concerning our key policy, we would like to inform you that leaving your key at the reception allows us to know exactly who is in the Hotel and who's not. Let us give you an example: in case of fire, we would be able to know which are the busy rooms and the empty ones. And it would be essential to have that information in some cases. Moreover, from 1962, we have always tried to build a real relationship with our guests, and the mere fact to giving and collecting the key back allow us to talk with you and to know our guests. Secondly, we are sorry about everything happened during your stay. But, as you experienced it, my father, my mother and I tried to help you in every possible way, and unfortunately, we didn't figure out anything, even together. We thank you again, and we really hope to welcome you soon. Kind regards, Pucci Family HOTEL CANADA

" Great hotel, exceeded expectations"

5
01/07/2017

Hotel Canada was recommended by the travel agent we booked through. It's a lovely old style building just a few blocks from the Termini. High ceilings and large rooms, with double glazing to minimise the street noise, I can highly recommend it. Transport is handy with Metro Station Castro Pretorio just round the corner. We bought a 72 hour travel ticket for 18 euros each, which can be used as many times as you like on buses, trains, underground and trams. There is a good selection of restaurants, pizzerias, trattoria and bars within a few blocks' walk. The breakfast buffet is included in the room price and offers a huge selection of hot and cold choices, including such delicacies as smoked salmon and artichoke hearts, also a good choice of teas and coffees. The in-house bar has a good range of drinks, the staff are all unfailingly friendly and helpful. We would definitely stay here again.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs earthsinger, First of all, we would like to thank you for these amazing words. Day by day, we try to improve the service we offer, so that we are so glad our efforts have been appreciated. We are sincerely happy to read you keep a beautiful memory of our Hotel and of our great city. It was a pleasure to accomodate you. We look forward to welcome you very soon again! Sincerely, Pucci Family HOTEL CANADA

"Great Place to Stay"

5
29/06/2017

My wife and I spent 8 nights at this really nice hotel. The room was great and even had our own little interior balcony garden area. Comfortable beds,and staff was very attentive and helpful. If you need ice, go to the bar and ask (free). Convenient to the subway system (just around the corner) and about four blocks from the Termini.Also a nice little restaurant across the street.

"An excellent hotel in a convenient location"

5
29/06/2017

We were impressed by this hotel immediately on entering it and continued to be impressed throughout our stay. The room overlooked the street but we didn't need to open the windows as the air conditioning was on and worked well - thank goodness as the weather was very hot! We had tea/coffee making facilities and a safe in the wardrobe. Slippers were provided, which was a nice surprise. In the bathroom the shampoo and shower gel were replaced when empty and a hairdryer and drying line were provided. Both rooms were immaculate, as was the rest of the hotel. The breakfasts were amazing value at €6 – there's so much choice of both savoury and sweet items, including hot dishes, and all well-presented. In the bar, there were also small snacks provided in the afternoon/early evening which were much appreciated. It also did a very nice capuccino. I see that there have been complaints on here about the slow old-style lift but we didn't have a problem with it. In fact we liked it - it fits in well with the ambience of the hotel and we can understand why the owners want to keep it. We found all the staff there pleasant and helpful and would definitely stay there again.

"BEAUTIFUL"

5
27/06/2017

Beautiful hotel, very well located, 400 m from the train station and fairly near to the main attractions, very quiet and modern hotel with big rooms and very clean, professional and helpful staff, I'll recommend it and definitely I'll go back.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Rafael E, We thank you for the kind words. We are happy to know you spent a really good time with us. We thank you again and we look forward to welcoming you soon! Yours sincerely, Pucci Family HOTEL CANADA

"A great hotel in a great location"

5
26/06/2017

My wife and I stayed at Hotel Canada for 2 nights during the first week of June - it was supposed to be three nights but our flight to Rome was delayed. It was indeed our loss as the stay there was fantastic. We were warmly greeted and our luggage was brought to our room while we discussed places to eat with the manager. He suggested two restaurants within walking distance that were excellent for dinner. Each evening the hotel bar put out hors d'oerves and served terrific drinks. The lobby area was very nicely decorated and had comfortable seating. The room we were given was right off the elevator and very convenient. The bed was comfortable and the bathroom was stacked with plenty of towels and amenities. When I say the air conditioning worked well, it may seem as a given, however we found that is not the case at many properties in Italy. We had the included breakfast and thoroughly enjoyed it. Lots of selections to choose from as well as delicious coffee. All in all I cannot say enough good things about this hotel!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Bruce33993, We thank you for the really nice review. Pucci Family and Hotel Canada Staff are very glad to know you enjoyed your experience in our structure and in our great city. We really hope to welcome you again very soon! Pucci Family HOTEL CANADA

"Great Value in Rome near the Metro, Bus and Termini"

4
25/06/2017

Clean comfortable quiet room on Vialle Castro Pretorio. Good beds, Good Bath. All Clean. The room condition is very good. It seemed artsy. Very nice high ceilings. Courteous service. You can utilize left luggage for you transition days. A great value convenient to major Rome sites. We got the 48 hours pass and took the metro every where. Took the 492 bus to the Pantheon. It was easy and the bus went throw interesting neighborhoods including the Piazza Barberini.

Silvia P, Direttore generale at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Trip615, We would like to thank you for this nice review. We are happy to read you had a great stay in our Eternal City and that you spent a good time in our Hotel. We thank you again and we look forward to welcoming you soon again! Best wishes, Pucci Family HOTEL CANADA

"Quiet oasis near I Termini"

4
20/06/2017

Few of the hotels near the Rome train station offer the quiet, the location, the cleanliness and the efficiency. It is clear the owners have pride in this property. If you are looking for a place near the Termini that offers a perfect resting spot before going on to another part of Italy or the rest of Rome, consider this spot. I came here because I came into Rome late with the plan to go by train to the Adriatic coast. This worked out perfectly. Two warnings: watch out for the slippery tub floor and the strict "out by 11 policy".

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Rocco C, We thank you for you nice words. We are glad to know you had a beautiful stay in our Hotel. As concerning the check our time, we would like to inform you that it is fixed until 11 am in order to give our housekeepers the chance to settle the rooms for the future guests. But it's obvious that we try to understand all guests' requests, so that, depending on our availability, we can make an exception for specific needs. You only have to ask to our Front Desk Staff, that will be glad to help you with that. Anyway, if there was something wrong with our policy in your case, we do apologize. We thank you again and we look forward your next stay with us! Best regards, Pucci Family HOTEL CANADA

"Classy"

5
20/06/2017

Spent 8 days at Hotel Canada. Convenient location (8-10 min walk to Termini and 1 minute walk to the Metro at Castor Pretorio). Good breakfast and excellent coffee. Very clean and impeccably maintained facilities. Tastefully decorated. Extremely friendly and accommodating staff. Thank you for a wonderful stay!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Mojie, We would like to thank you for your really nice words. We are extremely glad you had a wonderful stay at our Hotel. We hope to have the pleasure to welcome you again soon! Yours sincerely, Pucci Family HOTEL CANADA

"Great hotel - quiet and comfy"

4
19/06/2017

We stayed here in June at almost the peak of tourist season and we were glad to be a bit out of the way of the busiest center of the city, which is honestly a bit insane. It's right near a metro stop and plenty of buses but also easy walking distance to plenty of things. The metro will take you directly to the Colosseum. The neighborhood is safe and plenty of people about - quite a few hotels in the area and some decent neighborhood restaurants etc. The hotel itself was great. All the staff were friendly and helpful and patient with my mangled Italian attempts when they all speak very good English (and many also speak French and Spanish). They were very helpful with all our questions and needs. The beds were extremely comfortable, which was a relief to me as I have chronic back issues and pain and it is rare for me to have such a comfortable bed in a hotel - I had absolutely zero back issues from the bed and got restful comfortable sleep. A/C worked great even in the middle of a heatwave (95 degrees). Amenities - coffee/ tea stuff - even decaf coffee and tea in the caddy!, safe, soaps etc, laundry line in the shower, hair dryer, shoe shining equipment in the closet, nice big towels, shower worked great. There was a very diverse selection at breakfast and a great price (€6). The lady running the breakfast room will make you any kind of espresso drink and I ordered a cappuccino the first day and she remembered the next day and every day after. The hotel was clean and very quiet even tho our window was on a fairly busy street. The clientele was also quiet - a mix of American and Europeans. Great downstairs lounge area and they have some kind of drinks hour in the early evening which we didn't try because we weren't around. I would definitely recommend and return!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Kim C, First of all, we would like to thank you. We are grateful for the words you used describing our Hotel. We're trying to do our best everyday, in order to improve the service we offer, so that your words fill our hearts. It was a real pleasure to welcome you. We hope to accomodate you again very soon! Best wishes, Pucci Family HOTEL CANADA

"Excellent"

5
12/06/2017

I have stayed in different hotels in Rome. Finally I found my home and my hotel in Rome. The was fantastic. The hotel had culture and style. Beautiful antiques and paintings. The staff at the reception was extremely friendly and helpful. The price was right! The hotel was five minutes away from the railway station. Amazing restaurants on all corners. I can highly recommend this hotel. Will definitely com back!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs journalistOslo, First of all, we would like to THANK YOU. We are glad to know you had a wonderful stay at our Hotel. Our main aim is to make our guests feel right at home..So we are so pleased to read that our goal has been achieved! Your words give us the strength to do even better! We thank you again and we really look forward to welcome you again soon! Yours sincerely, Pucci Family HOTEL CANADA

"Complete perfection!"

5
11/06/2017

Such a perfect old Italian experience with new world amenities. Pay the six euro for breakfast, the perfect coffee is worth it alone along with homemade croissants. Wow oh wow. The staff is kind and so helpful with lots of knowledge and travel trips and the room was an Italian dream. Our second stay at the hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Brianna O, We really thank you for your nice review. We are glad to know your second stay at our Hotel has been pleasant. We work hard everyday to make our guests feel right at home, so that your words fill our hearts. We really thank you again. And good things come in threes... so we look forward to welcome you very soon! Yours sincerely, Pucci Family Hotel Canada

"Great Value Breakfast and near the Termini Rail station"

4
10/06/2017

Hotel Canada is a classic hotel with comfy beds and clean toilets. The only downside would be the lack of air-conditioning in the hotel which is a pain in the spring and summer months. The location is great, near a subway station and the main Termini station for connections to other cities. My favourite part of the stay was the super value breakfast that you can add on for 8 Euros. It had a good selection of eggs, yoghurt, toasts and cold cuts with made to order coffee and tea.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs poshnosh, First of all, we would like to thank you for your nice review. We are very sorry about the air conditioning problem you had during your stay, even if there is something that we do not understand clearly. Currently, our A/C system is working from one month, so that it should have been working if your stay is recent. Anyway, the air conditioning in the room will stop every time you open the window, in order to save energy, and, as a consequence, respect the environment. The next time, please do not hesitate to contact our Front Desk Staff for any requests, they will be very glad to help you. Moreover, we would like to specify that the breakfast costs € 6,00 per person if you are our guest, otherwise € 12,00. In case you we made any mistakes (you said € 8,00 for the breakfast) please contact us at [email protected] and we will check your bill. We thank you again for your words, that help us to improve the service we offer. We hope to welcome you very soon! Best wishes, Pucci Family Hotel Canada

"Convenient comfortable quiet"

4
10/06/2017

This is a really convenient location, quiet because it's not in the centre of Rome, but around the corner from a metro that is 3 stops from the colosseum. The reward is a reasonably priced lovely little hotel, spotlessly clean with friendly staff without all th noise you would expect in central Rome. Would definitely stay here on another. Is it.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs deicesdub, We thank you for your nice review. We are glad to know you had a good stay in our Hotel. We try everyday to do our best to make our guests feel right at home. So, we are happy to hear that our goal has been achieved. We thank you again and we look forward to welcome you soon! Best regards, Pucci Family Hotel Canada

"A Gem!"

5
09/06/2017

Looking for a hotel to stay in when travelling to Rome is sooo difficult because there are just so many to choose from! It took me at least 3 tries to decide on this one and how happy I am that I did! This was the perfect location with helpful staff, spacious rooms and the cheapest bar in Rome! Breakfast was also a great deal at €6! I will likely stay again when visiting Rome!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Stoned23, First of all, we would like to thank you for your really nice review. We are glad to know you had enjoyed your stay at our Hotel. Your words fill our hearts and give us the strength to do even better. We thank you again and we look forward to welcome you very soon! Best regards, Pucci Family Hotel Canada

"Love this place"

4
08/06/2017

We started our Europe tour and this was our first hotel in Europe. I stayed with family during our tour to Rome, pleased with overall service, breakfast, room etc. This is situated close to Termini station, hence roaming in Rome is not a constraint. Room was big enough to accommodate family of three. There are nearby restaurants where you can buy Pizza. Hotel have a lift which is quite antique. Staff at the desk was helpful for required support.

"Outstanding hotel/ Real value / Real charm "

4
07/06/2017

Had the chance to stay here for 3 nights prior to a family cruise I can't tell you how pleased I was with the service and the overall atmosphere at this hotel From the check in staff at the front desk to riding the lift to our room ( you have got to see it to believe it ) this hotel far exceeded our expectations in all areas They were very willing to help in anyway possible during our stay, from calling a cab to downtown to restaurants suggestions I can not say enough good things about this place I have stayed 5 star locations around the world but this place for atmosphere, service and staff rivals anything I have seen before If your going to Rome give this place a hard look and a chance I know you won't be disappointed

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs ArkyTraveler, First of all, we would like to thank you for the really nice words. We are glad to know that you had a wonderful stay in our Hotel. We're working harder and harder to make you feel at home. So that, your words fill our hearts and give us the strength to do even better. We thank you again and we really hope to welcoming you soon. Yours sincerely, Pucci Family Hotel Canada

"Nice hotel with very friendly staff. "

5
30/05/2017

Although warned about staying near Termini train station, we had absolutely no trouble within this area (whilst walking in both night and day). The hotel was very pleasant and the staff were extremely friendly and helpful. Just outside the major tourist sites you are able to walk around in peace, whilst still being in close enough walking distance to them. For those that struggle to get around it's directly near the metro, but the walk is short and worth while with some interesting sites along the way. It is also close to several restaurants and supermarkets. I would highly recommend staying in this hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Kristoph V, We thank you for your kind words. We are happy to know that you have spent a good time with us. We hope to welcome you again very soon! Best regards, Pucci Family Hotel Canada

"Loved our first stay at Hotel Canada!"

5
29/05/2017

This was our first stay at Hotel Canada and we loved it. We stayed in a Superior Double which was totally worth the extra $30! We had a lovely four poster bed, beautifully decorated room with traditional Italian fittings and decor and a lovely big bathroom with bathtub. The shower had excellent water pressure as well which can be hard to find. Breakfast for 6 Euro each was an absolute bargain! It was hands down the best buffet breakfast we had on our whole trip.The guy serving breakfast was also lovely. I don't remember his name but he was just so helpful and friendly - it made all the difference as the man at check in the night before was not as nice. Termini is not my favourite area in Rome, but it is incredibly convenient, especially as we rented a car nearby to head on with our journey the next day. We would definitely stay here again - especially for the prices which in Rome are usually double what Hotel Canada charges for something way less charming. My only note of caution would be that the lift is very small and that the roof terrace was closed for repairs when we stayed which was a shame as I imagine the views are lovely. Stay here for a lovely, authentic Italian experience! :)

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs iamchevy, First of all, we would like to thank you for your nice words. We are glad to know that you have spent a great stay in our Hotel. We are pleased to inform you that our lift is the original one of the building and one of our best prides is to keep its original charm. Nonetheless, we are aware of the fact that it is not so big, and we are sorry it was not comfortable enough for you. We sincerely hope that the next time you will come with us, our rooftop will be available for you. We thank you again and we hope to welcome you again soon! Best regards, Pucci Family Hotel Canada

"Warning - No Air-Conditioning Until Management Decides It's Hot Enough"

3
22/05/2017

We had a 2nd floor room facing Castro Pretorio, an extremely busy and loud main thoroughfare - sirens, motorcycles, etc, all the time. We were very surprised to learn that hotel management decides when it becomes hot enough to start using air-conditioning. In their opinion, early May wasn't. The room was so stuffy that we had to open the windows to let in cool air before bedtime, but we couldn't hear each other talk because the road noise was so loud. We had to close the windows at night to get any sleep, however. It was tolerable, and the windows were pretty soundproof, but this situation made our stay very unpleasant. In addition, no welcome or upgrade (hotel was sold out) at check-in for us as Diamond BW members, and no information provided about happy hour, or breakfast, which I only knew about from these TA reviews. When I asked later if a Diamond member received any amenity, the desk clerk offered a free drink at the bar.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs whencanwego, Thank you for your review. We are really sorry about your stay. We work hard every day to make our guests' stay the best possible. The next time, please do not hesitate to contact our Front Desk Staff, who will be pleased to help you. As concerning the upgrade, we would like to inform you that it is not included in Diamond BW members. We do our best, but it is all about our availability. By the way, we are sorry to have forgotten the free drink at our Canadian Bar. We do really apologize and we thank you again. We hope to welcome you very soon. Best wishes, Pucci Family Hotel Canada

"A lovely family run hotel"

5
22/05/2017

I stayed here for three nights in May. The hotel was absolutely spotlessly clean. The room (a twin single) was a really good size and the bath room too. It was lovely and cool. The room faced into the court yard so there wasn't any noise to disturb sleep. The breakfast buffet was diverse and tasty. The staff were friendly and spoke very good English. The bar staff on an evening were particularly pleasant to deal with. The quirky lift was a real feature! Overall a really good hotel which I would happily recommend and couldn't fault one bit.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Diane B, First of all, we would like to thank you for your really nice words. We are pleased to hear that you've spent a good time at our Hotel. Your words push us to do even better than this. We thank you again and we hope to welcome you soon! Pucci Family Hotel Canada

"Wonderful hotel in good location"

5
22/05/2017

Hotel Canada offers great value, good service and location. The hotel is clean, updated, with large room and modern bathroom amenities. Staff are friendly and helpful. Breakfast is excellent with lots of varieties. The hotel is 3 minutes from the metro station that will take you to all major attractions. There are lots of good restaurants within a few blocks. We had many excellent meals around the hotel.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr happycharlton, First of all, we would like to thank you for your really nice words. We are glad you have spent a wonderful time in our Hotel. We hope to welcome you again very soon! Best regards, Pucci Family Hotel Canada

"Lovely hotel"

3
16/05/2017

Stayed here with friends as the reviews looked good. The hotel is very clean and has lovely traditional rooms, we had an amazing ceiling in ours. As previous posts stated it is near a main road and is very noisy with the windows open, but very quiet with them shut. The air conditioning was ok,not the best but it was comfortable to sleep in. The bed was uncomfortable with a dip in the middle. The bathroom was a good size but the shower over the bath was very impractical as the shower head was on the wrong wall. The bar was a nice place to relax and the bar staff were very friendly, they also laid on nibbles in the afternoon which was a nice touch. Breakfast was the usual buffet with lots of pastries and fruit along with eggs, ham and sausages,I thought it was good value at €6 pp. The only downside to the hotel was the offhand staff (apart from the bar staff). They were not very welcoming on arrival and after a long journey we would have welcomed a friendly face. It would have been nice to have had some ideas of tours, trips and general information about Rome and the area but none was given. I think if the service was improved it would be an excellent place to stay.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Melanie A, Thank you for your review. We are really sorry about the shower and for the noise in your room. The next time don't hesitate to contact our Front Desk Staff who will be happy to change you the room, if there is the availability. We are glad to know that our Bar Staff was friendly with you and that you found good our breakfast and our Bar snacks. As concerning our Front Desk Staff, we are really sorry about that. Our main aim is to make our guests feel at home, so we really do apologize for any troubles you have had. We thank you again and we really hope to welcome you again. Best regards Pucci Family Hotel Canada

"Excellent Rome location"

5
15/05/2017

Close to Termini, hop on/off buses, great restaurants within walking distance. Our room was charming and beautiful, staff was always courteous and ready to accommodate our every need. Continental-style breakfast including eggs, meats, pastries, juices, was just perfect for starting busy day.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Kathleen A, Thank you for your kinds words. We are pleased to know you had a pleasant stay at our Hotel. We hope to accomodate you again very soon! Best wishes, Pucci Family Hotel Canada

"Holiday in Rome"

5
15/05/2017

A wonderful break in a lovely city. Couldn't think of anything which would have improved our stay. The Hotel Canada was perfect for what we needed. Central with lots of good restaunants close by and handy for all public transport. Would definitely use it again.

"Would not stay here again"

2
12/05/2017

Starting with the positive - close to Roma termini and the metro station. Having said that you can get hotels and AirBnBs close to Piazza Navona where all the action is. Their breakfast is very good and reasonable for 6 Euros per person. I had the worst 4 nights in the hotel. The air conditioning had not been turned on and there was no provision for even a fan. This meant that after a long day of sightseeing we would return to our room to sleep with the windows open to provide some air circulation. Unfortunately with the air came a lot of noise and light causing us to get barely any sleep at night. The bathrooms are dismal - there is only a bathtub and a hand shower but no real shower fixture. The glass door only partially covers the bathtub causing all the water to spill out. Also be careful of slipping inside the bathtub. Some other negatives : old furnishings, single archaic elevator, towels that shed lint, poor quality bath soap and shampoo (please get your own). Since your hotel experience contributes greatly to your overall visit I world certainly look for a more comfortable hotel/AirBnB with better basic amenities. We wanted to do an AirBnB near P. Navona instead but we got a good deal on our air tickets with Hotel BW Canada through United Vacations.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Gaurav H, First of all, we thank you for review. We are very sorry that your stay was unpleasant. Our main aim is to guarantee the best stay of all of our guests. Nevertheless, we would like to specify something to you. The bathrooms in all rooms have always either a bathtub or a shower. You can express your preferences, upon reservation, and we always do our best to satisfy our guests' requests. Moreover, inside the lift, you can read its history. It is the original lift of the building, and one of our best prides. We're trying to keep its original charm and structure, even if we always make maintenance works al the time. As concerning the air conditioning, we have turned on the AC system Friday the 12nd, and we are very sorry that you have come just before that date. At the end, we would like to inform you that the service you will find in an AirBnb is something really different from what we have built in 60 years in the world of hospitality. Nonetheless, we are really sorry and we would like to express you our apologies. We will keep your advices in our mind, in order to improve the service we offer. We thank you again, Best regards, Pucci Family Hotel Canada

"Loved this hotel"

5
12/05/2017

This is a fabulous hotel with great pricing. Their breakfast is 8 euros and is delicious. You won't need to eat again until dinner. The rooms are elegant with decorated ceilings. Nice lobby and very friendly staff. Most hotels in Rome do not turn on air conditioning until after May. There is some street noise but only if you have the windows open. We slept well with windows open and no air conditioning in early May. With windows closed it is not very noisy at all. Metro is steps away, lots of restaurants coffee shops, a grocery store and ice cream. Taxis to most sights arrive in 3 minutes when called by staff and cost 10 to 12 euros to most sights. Metro and bus stops are very close. We will be returning to this lovely hotel on our next visit. Great price for a hotel in the city.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Susan T, First of all, we would like to thank you for your nice words. We are very pleased to know that you have a beautiful memory of our great city and of our Hotel. We are sorry for our A/C system, we have just turned it on the last Friday. We thank you again and we hope to welcome you again very soon! Best regards, Pucci Family Hotel Canada

"Prime location but cheaper as on the outskirts - What a Find!"

5
11/05/2017

Absolutely loved this hotel. The staff are so welcoming and the hotel is but 3 minutes walk to the main Bus/metro termini - two metro stops and you are at the colosseum! There are numerous lovely restaurants in the area right next to the hotel. Central Rome is not right on your doorstep, but near enough! You can walk, or take the metro. Rooms were outstanding. We had the quadruple and was very spacious. The bar was so cheap, and yet you got free nibbles too! Breakfast was good and set us up for the day. The view from our room was a little rubbish, but we weren't in it long enough to worry or care about that!

"Perfect for our Vacation."

5
11/05/2017

We arrived with 4. Two adults of 74 + two daughters of mid 40's. We were immediately impressed with the bedrooms, communal rooms and the helpfulness of the reception staff. Later we found all other staff were equally good; I guess a reflection of the standards of the Family that manage it. A well located Metro Station just around the corner was very convenient, but watch out for the crowds at the major interchange station Termini. Try not to go there at 'rush hour' I can only imagine Tokyo must be like this. It took three trains to come into the station before we could all board together in safety. Also your must eat at Trattoria d 'Abruzzo 300 yards away and say hello to Tomassino - fabulous for a nice 'end of the day' meal.

"Almost perfect"

4
08/05/2017

The location is fantastic, our room was beautiful and comfortable with one exception...the shower was horrible, I'm not sure if it was just our room or all rooms. No English channels on the television which I guess shouldn't be an issue as we were not there to watch tv. The lift is antique and very charming, but small, and it was an issue on more than one occasion where a guest would forget to close the doors of the lift after using it, which meant that if you wanted it on the bottom floor it wouldn't move. We had to walk up to our room on the fifth floor on more than one occasion, which is not ideal when you have issues with your knees, so that was a pain.The bar downstairs was perfect for enjoying a drink after a day of sightseeing and the wine was so cheap..and good! Snacks are there for the guests enjoyment which was a nice touch. Breakfast was great, lots of variety and the best we had during our 2 weeks in Italy. There are a lot of great restaurants nearby so we didn't have to go far in the evening for a delicious dinner. I would highly recommend this hotel

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Kacee28, First of all, we would like to thank you for your kind words. We are very sorry you had some problems with the shower in your room. The next time, please, don't hesitate to contact our Reception (that it is open 24/7) for any complains. The Staff will certainly do its best to make your stay the best possible. As concerning TV channels, we would like to inform you that we have several English channels. Moreover, in every room, you can find the channellist, that makes it easier to find your favorite channels. Our lift is one of our prides. We have kept the original one, and we try to do our best, every day, to maintain its original charm. Unfortunately, sometimes, it can happen that people forget to close the manual doors, and we're sorry about that. We would like to thank you again, your words allow us to improve, day by day, the service we offer. We really hope to welcome you again very soon! Best wishes, Pucci Family Hotel Canada

"Disappointing"

3
07/05/2017

This hotel is not air conditioned. It is advertised as such but it certainly is not. Consequently we spent six sleepless nights in a hot, stuffy room. Although we asked for a quiet room on arrival, the stoic male receptionist put us in a second floor room facing Via Vicenza. The traffic was very noisy with the windows open for circulation, but was quiet when closed. The lady receptionists all seemed reserved, but friendly. The males were not friendly at all. The cleaning staff is top notch. The room was perfectly cleaned each day. Rooms are large for European standards. It is decorated very nicely and is well maintained. It had about everything one would need except it did not have a refrigerator. The location is great; close to two metro stops and shopping opportunities at Termini. There are lots of eating opportunities in the immediate area. Would I stay here again? Certainly not in any month that air conditioning would be needed.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Pactola, First of all, we would like to thank you for your review. As concerning the air conditioning, we would like to specify that our structure is equipped with it, but the system has not already been turned on. We are very sorry for your quiet room request, but we always specify that we could not guarantee that, due to the fact that it depends on our daily availability. Nevertheless, the next time you will be our guests, please don't hesitate to contact our Staff for any complains during your stay, and they will certainly do their best to help you. Our rooms are not equipped with a refrigerator, because we have our Canadian Bar that works 24/7 and the room service is free of charge. So that, the next time, you can just call the reception and order whatever you want from the menu, our barman will arrive in a few minutes. Our primary aim is to make our guests' stay the best possible, and we're very sorry you did not have that possibility. We hope the next time, you will receive a better service, and we will certainly do our best to make it possible. We thank you again, and we hope to welcome you again soon. Best regards, Pucci Family Hotel Canada

"Perfectisimo"

5
06/05/2017

Se l'île really like it nice words the price is expected but is wort it because we really enjoyed an the door the location ebony everything was good ...... We be back that for chour ..great food great people amazing

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Roberthuls, Thank you for your nice review. We are glad to know you had have such a great experience in our Hotel. it was a real pleasure to have welcomed you. We thank you again and we hope to see you again very soon! Best wishes, Pucci Family Hotel Canada

"Excellent"

5
05/05/2017

This hotel is beautifully appointed and all the staff are friendly and very efficient. Our room was lovely and contained everything needed to make our stay as comfortable as possible. The public areas , including the bar, are elegant and welcoming. Would definitely recommend this hotel!

"Great friendly hotel, close to the main train station"

5
02/05/2017

Location was great - easy walk from the main train station. Hotel room had a mosaic on the ceiling ! Friendly, helpful staff.Some really good value local restaurants close by. Buffet breakfast was included, plenty to choose from.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr GregY47, First of all, we would like to thank you. It was a pleasure to have welcomed you. We try everyday to do better and better, and to care about every little thing. So that, we are glad to hear read such a kind review. We thank you again and we hope to welcome you soon! Best Regards, Family Pucci Hotel Canada

"Exceptional hotel."

5
29/04/2017

Terrific hotel. Great decor and service. Italians are not friendly, but the staff here are the exception. Stay here when in Rome and take a private tour through Eyes of Rome. You will not be disappointed.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Blake U, We thank you for your very kind words. We hope to welcome you again soon! Best Regards, Family Pucci Hotel Canada

"Great location "

4
25/04/2017

This hotel was the perfect place to stay in Rome Located away from the city madness but still close enough to Termini for all travel needs Staff we courteous and helpful. The accomodation was comfortable and spacious. The French doors in our room opened onto an internal courtyard which was very peaceful. Recommended to travellers.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs Red_Bear_23, We would like to thank you for your nice words. We really hope to welcome you soon! Best Regards, Pucci Family Hotel Canada

"Charm and convenience"

5
22/04/2017

Hotel Canada offers both! We had only a one night stopover to beak a long journey, and it was ideal. The hotel ambience is delightful - clean and with historic touches that distinguish it from the usual run of modern hotels. Our room was spacious and beautifully furnished, the staff were friendly and helpful, and happy for me to use my far from perfect Italian. The location was perfect for us, just a short walk to Termini for the next leg of our trip. Would certainly consider staying here again.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Travelalways255103, Thank you for your nice words. We are glad to know that you've spent a pleasant journey at our Hotel. We never stop trying to improve the service we offer, and your words boost our efforts. We thank you again and we hope to welcome you soon! Family Pucci Hotel Canada

"Good standard hotel near to central station"

3
21/04/2017

I booked this hotel because it has very very excelent reviews, seems so flawless. Hotel is clean and tidy, a bit dark, our room has no minibar, toiletteries are nice, good standard hotel, breakfast is good, staffs are ok. Our 4 year old child who eat very little maybe just half croissant has to pay 6eur too. The elevator is old and cool but a bit annoying if someone forgot to close the door as it won't open. The neighborhood is not my favorite, but close to subway station and central station. On our second night we heard another guests running and screaming in the corridor and screaming very loud "you cant do it here, you can't do it here", a bit uncomfortable, but it's not hotel's fault. We spent three night at the hotel, just for sleeping, as we were out in daytime.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs/Mr Didirefy, Thank you for your review. We would like to specify that our Breakfast is a buffet breakfast, as you have seen. Therefore, it is impossible for us to change the price according to the age of the people, or to the amount of food each guest eats. We're very sorry about the noise of the lift, but, of course, we cannot do anything to control guests' behavior. Anyway, we hope your stay has been pleasant for you and that our city has left you a happy memory. We thank you again and we hope to welcome you soon. Family Pucci Hotel Canada

"We spent a pleasant week here"

5
16/04/2017

We booked the Hotel Canada on the basis of TripAdvisor reviews. We were not disappointed. This small, family run hotel is very comfortable and immaculately clean. We asked for a quiet room not expecting much from a city centre hotel. However we were pleasantly surprised to be given an inward facing room on the 5th floor which was actually pretty quiet. We also though we'do be getting a small room, but ours (just a standard one) was quite spacious. Every member of staff was friendly and helpful which made our stay pleasant. Be advised that the rooms do not have mini-bar/fridges. The hotel lift is "a feature". Breakfast is extra, but good value at €6 each. There is a reasonable variety of food available. The hotel has a bar but no evening restaurant. However there are two pretty good ones within 2 minutes' walk and plenty a little further a field. The Castries Pretoria Metro (Line B) is 3 minutes' walk away and this will take you to the Coloseum for €1.50 each in about 5 minutes. Termini station is one stop on the Metro or you can walk in about 10 minutes. So convenient for getting about. We even got to Villa Adriano by public transport - but that's another review! In summary we wouldn't hesitate to stay at the Hotel Canada again and will be recommending it.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Tony P, First of all we would like to thank you for your kind review. We're glad to know you had a great stay in our Hotel and that you found our location, our breakfast and our rooms beautiful and comfortable. Since 1962, our Family has always tried to make our guests feel right at home and we are pleased to read that you felt exactly like this staying with us. We would like to specify that our rooms are not equipped with mini-bar, due to the fact that our room service is available 24 hours a day and it is free of charge. We thank you again and we look forward to welcome you soon! Best regards, Pucci Family Hotel Canada

"Beautiful, convenient, comfortable - and for a reasonable price!"

5
16/04/2017

We loved everything about our stay. It is close to 2 metro stops. It's beautiful. The rooms are lovely, and the bathrooms are big and well-appointed. The desk staff were all just lovely and funny. I would recommend this hotel to anyone. We paid just over 100 Euro per night in the middle of April, which is amazing. Everything was impeccably clean. It was luxurious, and the breakfast each day was fantastic. Love, love, LOVE this hotel!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs RStefanBKK, First of all, we would like to thank you for the very kind words. We are glad to know that you have enjoyed your stay in our Hotel. Your words have encouraged us to do better and better. We thank you again and we look forward to your next visit! Best Wishes, Pucci Family Hotel Canada

"Pretty good hotel"

4
15/04/2017

This hotel had a great location, 10 min walk from termini train station and even closer metro station just around the corner. Plenty of places to grab great food and drink. Supermarket a few blocks away. No laundry on site but you take what you can get.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Doc H, First of all, we would like to thank you for your kindness. We are glad to hear you had a good stay in our Hotel and that you found comfortable our location. As concerning the laundry, we would like to specify that we have not a laundry room on site, but we do have a laundry service, that is available with delivery within 12/24 hours. We thank you again and we look forward to welcome you soon! Best wishes, Pucci Family Hotel Canada

"Exceeded expectations"

5
13/04/2017

This hotel was a nice surprise at the end of our trip. I was booking late and was certain that anything reasonably priced in a good location would be gone. As many reviewers have said, this hotel is not right in the action - but that was a nice break and we could still walk anywhere we wanted to be without a problem. The rooms were super clean and quite lovely, the beds were very comfortable and the bathroom was large and well appointed. The staff was helpful and the lobby was light with a mix of modern and classic furniture. There was a small bar, as well. Wifi worked great - which seemed to be an issue at the other places we stayed - the kids were overjoyed... The only thing I would mention, which can't always be helped in a big city, is if the window was open at certain times of day/night the traffic noise was loud. With the window closed, we couldn't hear a thing. Would recommend this hotel - so nice!

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mrs Pamela C, First of all, we would like to thank you for your kind words. We're happy to know you've had a great stay in our Hotel. Unfortunately, there is always some noise due to the traffic, in our big city. But the next time you'll be our guest, please don't hesitate to contact our Front Desk Managers who will be glad to satisfy your requests and make your stay more comfortable. We really hope to welcome you soon! Pucci Family Hotel Canada

"Excelent, couldn't fault anything"

5
08/04/2017

I've stayed at the Hotel Canada twice. The rooms are very nice and well maintained, and some over look a small courtyard in the center. The staff are very friendly and the breakfast is very tastey, especially the chocolate croissants. It is by the train station, but I had no problems even though I was travellng alone. You get lots of goodies in the bathroom, and frankly this hotel if located in the historical centre of Rome would cost up to twice as much.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr/Mrs ClairEvans, First of all, we would like to thank you for your kindness. We're pleased to read such a positive review, because it means we've done a great work. Day by day, we try to improve the service we offer, in order to make our guests' stays always better and better. We thank you again and we look forward to welcoming you soon! Pucci Family Hotel Canada

"Exceeded expectations. Should be ranked 5 stars."

5
06/04/2017

We selected this hotel after reading the positive reviews and the history of how Mr. and Mrs. Pucci built this hotel after their 10 year stay in Canada. We were impressed by how this beautiful hotel was so well maintained. It was spotless. Attention was given to every single corner of this hotel. Its standard exceeded those of many 5 star hotels. Our room was super clean and comfortable. The towels were white and soft. The linens were of high quality. Service was excellent. Highly recommend.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr / Mrs Vdsl90, We thank you for the words expressed to describe your experience in our Hotel. We are glad that you have appreciated our daily effort in valorizing our precious history. We hope to welcoming you soon! GRAZIE! The Management Hotel Canada

"Great little hotel "

5
05/04/2017

We spent a week at this hotel and found it very comfortable and well run. The staff spoke perfect English and were always helpful. Our room was beautifully furnished with old pieces and spotlessly clean. Breakfast was fresh and tasty and the lovely lounge was a nice spot to relax in. The area it's in is very convenient for Termini station, but far enough away not to be seedy. If you want to walk out the door into tourist central, it's probably not for you, but we really enjoyed the local restaurants that the staff recommended. It was nice eating with Italians as well as other holidaymakers! If you like to sleep with your window open, I'd give you a couple of tips: ask for a room away from the road as it's very noisy when the hotel's linen is delivered at 3am! Also, avoid rooms on the first floor near the front entrance. This was where we were and cigarette smoke wafted up through our window. None of this changed our enjoyment of the hotel however - it's a great base from which to explore the craziness that is la bella Roma.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr PrincessBiff, We are very glad to know that our daily efforts have met your needs. We would like to thank you and we really hope to welcome you soon. GRAZIE! The Management Hotel Canada

"Good value for the price"

5
27/03/2017

Our family of four stayed here eight nights. It is conveniently located a block from a Metro station and about five blocks from the main train station. Breakfast was good, particularly for the price. The Four Seasons this is not, but it is clean and comfortable. The old elevator was quaint, but it fits four or five, so it may be necessary to walk the stairs in busy times.

Silvia P, Proprietario at Hotel Canada, BW Premier Collection, responded to this review
Dear Mr Tennesseans, We're glad to have met your needs, and we would like to thank you for choosing our Hotel. As concerning our elevator, it is part of the history of our ancient building. The Pucci Family has always wanted to keep the original look. We hope you may appreciate. We thank you and we look forward to welcoming you soon. The Management, Hotel Canada

"Great Choice "

5
19/03/2017

We checked in to a beautiful lobby.Checkin ws quick and efficient. The rooms are clean and quipped to all needs. The staff is very friendly and helpful. A special thanks to Nicole fr all the info and help. Breakfast is like any other hotel...but more that enough to sustain a long morning. The location of the place is just perfect. Convenient, Helpful staff, well equipped clean rooms and the cutest lift ....this would perfectly summarise our fabulous stay at tis hotel.

"Great hotel, big room, location and price!"

5
28/11/2016

We loved this hotel. It was the second time we stayed here. Close enough that you can drag your bags from the main train station but not for people out of shape. Close to the Metro and a really nice sized room for Europe standards. The lift is very old and the tiniest I have ever been in. Two people and a small amount of luggage. Get in one side and out the side next to it, so like 12 o'clock and 3 o'clock. Interesting! Very pleased with this hotel. Great room, service, price and location. We had previously stayed at a nearby Best Western and it was terrible compared to this place and not much cheaper. Breakfast was decent. Good job!

"Excellent Hotel!"

5
21/11/2016

Hotel Canada is a charming, elegant and comfortable boutique-style hotel, which is also a great value! We were on a 3 wk. Euro trip, arriving in Rome during 2nd week of June w/husband and two adult daughters. We had reserved two rooms, each with 2 double beds (requesting close proximity) for three days. After a short 10min.walk from the train station, we were pleasantly surprised upon entry of the hotel......Beautiful lobby, with front desk, communal living room (TV, books, travel brochures, etc.) and an adjacent formal bar room.(Beverages and light appertivo available in late afternoons.) This first floor area was immaculately clean. (Which was a relief, after walking through the garbage and graffiti lined streets of Rome.) Check-in went smoothly........Polite, efficient and helpful w/restaurant recommendations. Loved the old-fashioned cage-elevator to our seventh(?) floor rooms! Our two rooms were on same floor, fairly close in proximity, as requested. Daughters' had a large, corner room.......Beautifully decorated in Italian antiques and paintings, with a large, traditional, white marble bathroom. Our 2-double bed room down the hall was not as large, but was as equally beautiful.......Decorated with antiques, paintings and comfortable bed linens. Our bathroom was more spacious, but equally as elegant, completely lined in beautiful white marble. Nicer quality soaps, shampoos, etc., bathroom slippers and linens. Our bathroom also had a deep soaking tub, which we learned was a luxury on this trip. AC available in both rooms and worked well. Finally, the morning buffet breakfasts were absolutely the most generous and delicious of all the hotels in which we stayed. At least 3 long buffet tables with everything from hot foods (eggs, sausage, bacon, etc.), cold foods (breads, lunchmeats, cheeses, fresh fruit, cereals, etc.) a variety of only-in-Italy sweets and pastries, juices, coffee, teas, and on and on. Waitresses, brought hot beverages to our tables and cleared all dishes. This was truly an incredibly generous and delicious breakfast! We were absolutely amazed that all of this atmosphere, comfort, service AND breakfast was so reasonably priced. This fall, we will have a one-night stop in Rome on our way to Tuscany.......We will most definitely stay at Hotel Canada!

"The end of a perfect trip"

4
16/11/2016

After 8 weeks travelling, we caught a train from Sorrento to Rome. We wanted somewhere close to the station and safe. This Hotel was our choice and it was perfect. The staff were very welcoming, our room was very comfortable. The breakfast included some local delicacies. It is away from the major tourist areas, but this was an advantage to us. The restaurants were not overpriced and the walk to the attractions was pleasant. We would definitely go back if we return to Rome.

"Best Western Canada in Rome Italy "

3
16/11/2016

the location was around 10 min walking. near metro. the reception. was quite stern and not friendly, wonder is it because we at Chinese. did not try the breakfast. we stay at room 322 . lift was interesting . the porter was a nice chap. double bed is super soft not comfortable felt that it's very old. we had a bad sleep. hubby and daughter comment that the double bed base stand look fragile. my daughter single bed near the door was fine. mattress cover was not change even she slightly stain it. free loan of umbrella. we had better stay other location. reception services average only was disappointed. do prepare for the tax at euro 4 dollar per person per night. no water given. the slipper is good.

"Classic Hotel Close to Termini"

5
15/11/2016

Since we were arriving by train we wanted something close to Termini. We saw this hotel online and it had decent reviews. Being from Canada it seemed odd, but not terribly so, to stay at a hotel with this name. Not overly friendly, but very courteous front desk staff. They upgraded us to a corner suite so the room had plenty of space and a separate room to sit in with a sofa and a writing desk. Bed was firm, but comfortable. As per the rest of our experience in Europe, a small TV in the corner of the bedroom, but wifi was good and they had a stereo you could hook your iPhone/iPod up too that was surprisingly loud even at the lowest volume. Room service was good/consistent and when it rains they put out courtesy umbrellas so maybe leave yours at home. Breakfast was great, especially for the price. Buffet service, but they bring drinks and coffee to your table. We didn't partake every day, but at the price (just 3 euros each) we should have if we weren't out late every night. Mornings were for sleeping in before another full day of sightseeing. Very close to Termini. Walk out the northeast exit (to your right as you exit the platform) and save 5-10 minutes walking to the hotel rather than walking out the front like we did. Some great restaurants right on the hotel's street, especially Mama Angela's around the corner. We might have had our best meal in Europe there. The small pizza place on the corner is also decent in a pinch, but there are far better. Most major attractions are within a 30 minute walk radius except Vatican City. We would stay here again when visiting Rome.

"Should be 4*"

5
12/11/2016

Excellent hotel, in good location, only 30mins walk to Trevi and to the Spanish steps, metro literally around the corner, so all the sights are easily accessible from the hotel. Lovely staff, friendly and helpful. We had a fabulous large room, 428, clean, lovely comfy bed, large spotless bathroom. Coffee making facilities in room, which doesn't say on website, but can be requested for free. Lots of toiletries provided. Breakfast is 6€ extra, but worth it, and was very nice. The lounge bar is very nice and relaxing in the evening after a long day sightseeing, and the prices are very good. Would recommend this hotel. Free wi fi.

"Good hotel.. a bit further out than we hoped!"

4
09/11/2016

Excellent room, 2 additional beds for children and still plenty of room for storage, to relax and not trip over each other. Well decorated and lovely seating area downstairs. Breakfast fresh and good value although busy to get a table

"Excellent hotel"

5
07/11/2016

Stayed here for our anniversary. Lovely room and friendly staff. Room was cleaned daily. Bar is has very good pricing compared to the rest of Rome. Hotel located 3 stops from colosseum so very good location.

"One memorable night"

4
06/11/2016

I spent one night at this hotel, on my way back to US. I had a very spacious, elegant room with a large bath. The AC didn't work well, but I opened the windows and was very comfortable. I wish that I'd found this hotel earlier!!

"Great stay in Rome"

5
05/11/2016

We have stayed in Rome several times and usually expect to pay high prices for a small room. BW Hotel Canada is in a convenient location, near the metro. The room was large and very comfortable. The staff were very helpful. I will stay here again when returning to Rome and recommend it to others.

"Extremely clean, very nice staff"

5
02/11/2016

The bedroom was separate from the living room. The bathroom was large, modern and well lite. I like the old time elevator with the pull gate doors. The decor in the Lobby and rooms is beautiful. Would definitely stay here again.

"Wonderful and a good value"

5
01/11/2016

Booked this hotel for two nights based on TripAdvisor reviews and also on its location -- it is in an area we wanted to see and also within walking distance of the railway station. Well, it's within walking distance of the station if you're smart enough (or lucky enough) to exit the station on the proper side -- we weren't, and didn't get any help from various cops, who didn't seem to know the street Via Vicenza -- hey, it was all of one-quarter mile away. We wandered lost and finally took a cab. We WERE able to walk back when we left two days later, however! We had a "deluxe" queen room, one notch up from the base, and it was a good deal for Rome. The room was very large and very attractive -- looked recently appointed but still looked "historic" -- with a big bathroom with lots of ledges and room to put the traveling kit. The bathroom lighting was a bit dim but the lights were perfectly placed over the mirror so there was plenty of light for shaving, which is always high on my list! The shower was good, but the tub was narrow, so someone (like me) with big feet needs to be careful turning around. The bed and pillows were excellent. There were several chairs, including two arm chairs at a very big desk, a perfect place for putting on makeup, which is always high on my wife's list. Biggest surprise of all was the WONDERFUL breakfast available off the lobby -- the price was the biggest deal you could imagine -- in the US you couldn't get a roll and cup of coffee for that price at any hotel! Would definitely recommend this place.

"Loved this hotel!!!"

5
29/10/2016

This place captures the true romance of Italy. The decor is classic but with all the modern accessories you need. The breakfast was amazing (3€ charge), the best breakfast of any BW I been to, though the hotel in Moab was close. Staff were great at all times. Most important though was the location close to Rome's Termini station. It was a short walking distance from the train station, even with luggage, and just around the corner from the Metro station to get to great sites like the Colosseum easily. Budgetwise it was the best deal for the area because it is in the main tourist area where prices are highest. It is worth the price for the convenience of its location. We were able to walk to many of the historic sites and use the hop on-hop off buses that go near the hotel and circle the key sites.

"Great hotel!!"

4
26/10/2016

We loved this hotel. Old and renovated to keep the old look. Room was spacious with sitting area, bathroom large....loved the old caged elevator. Staff helpful. Great location. Metro right around the corner and main termini and easy 10 min walk. many restaurants nearby. The only thing I'd change----Beds a little hard....harder than I like. Very clean.

"Ahhhhhh"

5
25/10/2016

We checked in after a long day of travel. Helpful staff, charming lobby and lovely room. The bathroom is spotless and large. The best part was crawling into the bed. The mattress is so very very comfortable! I don't think we moved once during the night. Great pillows too!!

"Excellent!"

5
18/10/2016

We stayed at the hotel for 3 nights prior to our cruise. It is extremely conveniently located, about 7 minutes walk to Termini station, a metro entrance around the corner, and close to lots of good restaurants and gelato places. The room was large, very clean and the bed was extremely comfortable. The breakfast for 3 euros was excellent, with a good selection of hot and cold items.The staff was very courteous and helpful with providing directions and restaurant recommendations. We would definitley stay here again!

"Great Value in Rome!"

4
17/10/2016

This was a great hotel, not far from Roma Termini and close to restaurants, bars and Metro. It's away from the centre of Rome, so a bit calmer and quieter which was great. Rome is a pretty hectic city so to be able to come back at night and relax and have a drink in the little bar with complimentary bar nibbles was very enjoyable. The staff were helpful and friendly as well. I would certainly recommend this hotel and would stay there again if in Rome.

"Perfect hotel"

5
13/10/2016

We stayed here two nights, about 5 minutes from termini, walking to major attractions is doable and pleasant. The rooms are spacious, beds very good. Breakfast was also very good, fresh fruit and many choices for all diets. This hotel is great value, staff are helpful as well.

"totally charming place to stay.."

5
12/10/2016

We stayed two nights in early October 2016 in a standard twin room. What can I say about this totally charming place? A very clean, well presented room which in my experience was big for an Italian city hotel. Recently decorated but in a traditional style - it felt like a room in a family villa. Beds were very comfortable. Double,double glazing and a shutter ment very little noise from the busy road below. The bathroom was large. shower over the bath. Lots of toiletries and also toothbrushes. Slippers provided (not bad for a 3 star hotel!!). Breakfast - a buffet with a great range of choice including a lovely home made frittata. ( price has apparently only just recently inceased from 3 euro to 6 euro - this wasn't made clear when we checked in so a bit of a surprise when we came to pay the bill at check out. Even with the increased price this still is good value). The little cosy bar is great - prices are very good and they lay out home made snacks and olives etc. in the evening. All the hotel staff are friendly and helpful. The lift is old fashioned and part of the charm. Location - about a 6 minute walk from the main train station so easy to get to and pick up connections for hop on hop off buses and local transport. But if you want, you can get to places easily by walking - we walked from the hotel to the Coliseum in 25 minutes.The area around the hotel can appear a little sketchy but we didn't feel unsafe at all as it's very busy. We fully intend to return to this hotel when we next visit Rome - which is a fabulous city to explore.

"Good value, good service, excellent breakfast buffet"

4
06/10/2016

Like all Rome hotels, it is small and cozy, and full of traditional European charm. The rooms are decent size as it was built before the modern era of cubby-holed mega-hotels. From the James Bond type elevator to the bidet to the irregular sized rooms, the hotel has aged comfortably. The front desk staff is extremely courteous and helpful; and for 3 Euros, the breakfast buffet is probably the best deal in town. As a matter of fact, I think, anywhere! Totally recommend it.

"Good Choice"

4
04/10/2016

We stayed at the Hotel Canada for 3 nights and were very happy with our choice. Room large and clean as was the bathroom room. Staff all helpful and friendly, breakfast was great plenty to choose from. True it is only a 10 minute walk from Termini station make sure you know were you are going though. Lift was great for luggage and the porter grabbed our cases from us when we arrived so the few steps at the entrance was not a problem.Nice bar and they offer bar snacks. The open bus tours start very near to the Hotel and its the first stop. Dont forget to but ice-cream from Navonna Square. Thank you Hotel Canada

"Don't go by the name!"

5
04/10/2016

This was our second stay at this beautiful hotel. From the marble steps to the hand painted ceilings it has all the charm and beauty of a traditional European hotel! It is a few blocks from the train station and a few blocks from the subway. It's in a perfect location for traveling through out Rome. The rooms are equipped with everything you need including a toothbrush!! The breakfast is good with plenty of nearby restaurants. There's a convenient shop nearby for anything you might have forgotten and plenty of snack items. The staff are very friendly and helpful. I have and would again recommend this hotel.

"GREAT PLACE TO STAY"

5
03/10/2016

This hotel was great, had character, nice big rooms (compared to most in Europe) with nice furnishings. Friendly and helpful staff. Clean. This hotel should be rated a four star instead of a three. Location was good, walking distance to train station and metro. I thought it was really good value for the money.

"Stopover before flight"

3
02/10/2016

We stayed only one night as the hotel ibefore a flight it's only 10 minute walk to termini from which it is easy to get to the airport. A 10 minute walk however with luggage over bumpy paving is a bit far and I would look for something even closer next time. The hotel itself is quite quaint with interesting painted ceilings in the lobby and an historic lift. However for catching a flight, there was a bit of a wait for the lift which we could have done without as we could have done without the few steps at the entrance which were abit awkward with cases.. Our room was large and had french windows. The bed was very comfortable. There was a spacious wardrobe in the room but this made movement on that side of the bed a little awkward and cramped. The bathroom was also nice with a shower over the bath but all the taps were difficult to turn right off to prevent constant dripping. Breakfast was really excellent value for money at 3 euro per head and well worth waiting for, but it wasn't available until 7.30. Overall a comfortable stay but maybe we could have done better. We stayed a week near Piazza Navonna and found that a far better location as a base to visit Rome. I would not use hotels near Termini if you were in Rome for more than a couple of days.

"absolutley wonderful"

5
02/10/2016

i loved this hotel, staff very friendly, hotel spotless, bar prices were very good, breakfast amazing. and the room was wonderful. it even had an old fashioned lift, it was close by to train station as well as bus terminal, and also close to the buses/trams for sight seeing. i would defo go again, close to angelas tavern food exeptional

"Amazingly Charming Property"

5
01/10/2016

In upgrading this older building to modernity, they have done an amazing job of integrating modern conveniences without damaging the historic charm of this place. The elevator is priceless itself! The location is great and the management and staff are wonderful. They will help willingly if you have any problems. The breakfasts are superb. Probably the best that we had on a one month trip to Europe.

"A great Hotel if you want to stay in Rome"

5
30/09/2016

This hotel is very good the people behind the desk are very kind and the hotel is very clean and very reasonable. I would definitely recommend this hotel if you are staying in Rome because my room was great

"Lovely hotel with comfortable rooms"

5
28/09/2016

Great location for those using public transportation. We arrived by train, used the metro to get to the sights, and left via the Leo Express train to the airport. This hotel made if very easy to walk to and from Roma Termini with bags and to the metro for sightseeing. The hotel retains the charm and essence of Europe/Italy while giving guests a very comfortable stay. The breakfast room was well stocked with a variety of foods. The bed is extra comfortable for a bed in Italy. We had everything we could need and were very pleased with our stay.

"Fabulous Highly Recommend"

5
27/09/2016

We stayed here for 4 nights. All the staff were amazing. Centrally located. Clean. Nice bar with daily snacks. Amazing breakfast. Restaurants are close by as is the train station. Wonderful place. Thanks for a great experience

"Clean, comfortable and well-located"

5
27/09/2016

My husband and I stayed here one night before flying out of Fiumicino Airport. We chose this hotel because we needed easy access to the train station. It is around the corner from the Metro which is one stop away from Rome Termini Station. You can get to the Fiumicino Train platform in less than 30 minutes during rush hours. The neighborhood is a little sketchy but very safe. You don't have to worry about pick pockets once you leave the Metro (but do worry about them at the Metro and Train Station). Pros: nice atmosphere, small elevator, very comfortable bed, excellent service, very clean, full breakfast, free reliable wifi, central location for Rome and train station. Cons: the neighborhood looks sketchy but it is not anything to worry about. Overall, great hotel in a good location. I would stay here again and highly recommend.

"ticked all the boxes"

5
26/09/2016

stayed for 3 nights on a trip with family. Was absolutely perfect, good central location close to public transport and some nice restaurants. Friendly English speaking staff. Nicely decorated, nice atmosphere, clean rooms, comfy beds, great breakfast. Would highly recommend

"Highly recommend."

5
23/09/2016

We loved this hotel, the reception areas, the quaint elevator, and every single one of the staff, all of whom are friendly, helpful, professional in appearance and knowledge. This is a building with history and character, and our room was spacious, with old-time elegance and antique hand painted ceilings. Our bed was a bit firm... no 'pillow-top' mattress, but we slept well. I recommend the breakfast buffet in the hotel for only 3 euros each. Lots of choices, and you won't get a better deal out on the streets. The location is great with some really good restaurants very close by. It is within walking distance of major sights, and we walked to the Pantheon, Colosseum, Trevi Fountain, Spanish Steps, the Vatican, and everything in between.

"Good all round base for Roman sightseeing"

4
22/09/2016

A well presented hotel in a very handy Rome location. Very easy to get to all the sights on foot or by Metro. Staff very friendly and helpful. Breakfast very tasty and a wide choice available. The price of breakfast was excellent and bar prices.

"Great Stay in Rome!"

4
20/09/2016

We wanted to be walking distance to the main train station so we thought this was a good location for us. At first we thought the neighborhood had some sketchy areas but it turned to be fine for us. We walked everywhere from here. The hotel was nice and our room was very quaint, European, and clean. The breakfast for €3 was very nice and well worth the price since we didn't really see other places close by for breakfast. I would recommend this hotel.

"Great hotel, great location, wonderful stay in Rome"

5
20/09/2016

I stayed here for 5 nights at the beginning of September, the first stop on a 3 city trip to Italy. It is located at the end of a quiet street off Termini Station and very conveniently located if you are coming in from the airport or the train station. It's not in the hustle and bustle of Rome, which for me was a big plus, but it is walking distance to many of the main attractions, including a 15 minute walk to the Trevi Fountain and about 20 minutes or so to the Colosseum. The Pantheon is about a 40 minute walk. The Vatican is across town, and after taking a taxi there (I think it was about 16 euros) for an early morning tour, I walked back from the Vatican to the hotel, which took me just over an hour. If you are a walker, you can certainly do most of the city on foot from this hotel. The hotel and my room were very clean. It was very quiet at night for sleeping, even though I faced the street (if you open the window, you can sometimes hear the musician at the restaurant up the street, which was lovely). The mattress and pillow were very firm, which I prefer, and I had the best sleep I have ever had in a hotel while staying here. It was very hot in Rome and the AC worked perfectly. The shower and tub were quiet small, and moving around was not easy, but everything was fully functional and restocked with towels and products daily. The staff was friendly and helpful, and I had no issue with the service provided. The breakfast is very good and worth the 3 euros (half of what breakfast cost me in Venice, and easily three times the choices). I would highly recommend this hotel for a short term or longer term (week or more) stay in Rome.

"Great hotel and city break"

5
19/09/2016

Spent 5 days in Rome on city break. Friendly staff, clean rooms, lively area added to whole experience. Buffet breakfast for 3 euros each! 5/10 min walk to train station. Local restaurants nearby. Complimentary sparkling wine for husbands birthday, nice touch!

"Lovely rooms, good location, excellent service!"

5
18/09/2016

Spent 3 nights in this lovely hotel. Walking distances are approximately: Colosseum 40-50 minutes, Fontana Trevi roughly 30 minutes, Via Nazionale (shopping) 20 minutes. Obviously you can use taxi (not that expensive, from hotel to Vatican 17 euros for example) and metro - very close to the main station and smaller ones. We had a deluxe room, which is just lovely! Great bed, toiletries, huge towels, big closets for clothes, coffee/tea, separate hall and bathroom, and spacious bedroom. Charming all in all. Our room was in 3rd floor and it was quiet - no noises from the street or corridors. There is no minibar (i.e. refrigerator), so no place to cool you own beverages. Breakfast is good, fresh ingredients and enough to eat for sure. It is served from 7-10:30. Service is excellent! Everyone here helps with a smile! We are so happy that we chose BW Canada and can absolutely recommend it to all!

"Excellent hotel"

5
14/09/2016

We can recommend Hotel Canada wholeheartedly. My husband and I stayed for six days. The location is very central as it is close to Termini station and even closer to Metro Castro Pretorio. The staff were friendly and helpful. Our room was atmospheric,clean and spacious.The hotel lift is reminiscent of times past and adds to the ambience of this lovely hotel.The room facilities were excellent. Toiletries were provided. Tea and coffee making facilities were available. The air conditioning and shower worked perfectly. Breakfast for three euros was delicious and varied.We loved the little bar in the evenings where nibbles ... crackers, olives etc. were available before we went out for dinner.We visited after dinner also when we often sat on the balcony outdoors.We were made to feel very welcome also at the Oasies bar around the corner. The staff here were friendly and great fun. For dinner we really reccommend the Hostaria al Castro Pretoria, just one block away. Here you will be served a traditional four course Roman dinner meal, complete with ample wine for 18 Euro.Our thanks to management and staffof Hotel Canada for making our stay a memorable 'Roman Holiday'

"Fantastic hotel"

5
12/09/2016

This is an excellent hotel - good value, large rooms and quiet. The staff were superb! Very friendly and helpful. We were in room 220 which was a suite with king size bed. Even though facing the street, incredibly quiet. Beautiful room, well decorated and very large bathroom. Loved the elevator! The breakfast was amazing! Very inexpensive but so many choices and of excellent quality. Close to two train stations - we walked to Trevi Fountain and it was only about 30 minutes. So many beautiful things to see on the way. Lots of restaurants nearby.

"A good choice"

5
11/09/2016

When visiting cities I like a location close to the main attractions and this one was recommended to me by my travel agent. I also checked for myself on a map but the distance was greater than I estimated. Not a problem, however, since there is a Metro station just around the corner and the main railway station is less than a 10 minute walk. From there, several of the Hop-on-Hop Off bus tours start/ terminate and run with a 10 minute frequency to all the places you would want to go. I used the bus only once, doing a complete circuit to check everything out and then getting off at the Vatican which was the farthest point from the hotel. After that, I walked all the rest over a period of three days including to and from the hotel. Tiring but the best way to see things and get the ambience. The hotel itself was excellent. It is furnished and decorated in retro style with every ceiling decorated in a floral motif. The room was square and spacious, the paintwork and fittings were flawless, everything was clean and worked as intended. The staff were helpful and friendly. Apart from a fairly average breakfast buffet there are no in-house dining opportunities but there are good restaurants and pizzerias close by.

"Great value and proximity to train station make this a good choice"

4
06/09/2016

The Hotel Canada is a charming hotel just a few blocks from Termini train station and not far from the Castro Pretorio metro station. We chose the hotel for its proximity to the train station and the relative value it offered. The hotel itself is a charming place, decorated in a traditional style. The spacious lobby included old-time photos of the owner's family – a nice touch. The old-style elevator was a true hoot and added to the overall ambiance. The front desk staff was courteous; not overly warm but not surly, either. Breakfast offered a diverse array of tasty food, pleasantly presented in a sun-filled room. Our very clean room was decorated in an old world style with high ceilings and an antique wooden room divider that demarked the two sleeping areas. Our room comfortably slept four (two adult and two kids). The bathroom was very clean, in excellent condition, and offered all the usual necessities. It did, alas, feature what was perhaps the biggest drawback to our stay: an odd bathtub/shower arrangement that was a little tricky to use. After deciphering the water controls, we managed to enjoy a hot shower. However, the hinged tub glass enclosure interfered and left puddles of water on the floor. Nothing disastrous here, but a bit of a nuisance for this American family that relishes its once or twice a day shower(s). For those not familiar, the Best Western (BW) name in the U.S. is usually synonymous with a cookie-cutter, low-to-mid grade motel experience. But in Europe, BW is simply a marketing vehicle for independently owned boutique-style hotels, each with their own unique charm and usually offering a pretty high quality product (strong 3 star to 4 star level quality). I usually steer clear of BW in the U.S., but have no qualms about checking out their offerings in Europe – they often offer excellent quality, unique charm, and good value. The Hotel Canada provided us with a very good, 3 star level experience in a convenient location for a price that was unbeatable.

"Great hotel big rooms"

5
04/09/2016

Rome is expensive so this hotel is a gem big rooms full size bath shower. Close to Termini metro and bus. Great local bars restaurants coffee places. Staff is amazing. Great stay without breaking the bank.

"Happy Canadians!"

5
04/09/2016

Booked this hotel on airmiles. It was 3rd stop on a whirlwind tour of Italy. FABULOUS experience. Very clean and spacious room. Very good breakfast. VERY friendly front desk and F&B staff. Top notch. Can't say enough! We were also very happy at the proximity of the metro to this hotel. Quick access to Colosseum and walkable to many other major attractions. Everything was decently priced in this area and seemed to accommodate a little to North Americans. You could get a burger and beer without breaking the bank ;)

"No complaints"

4
03/09/2016

Ok, maybe one small one: I'd have liked to be closer to the city center of Rome. That said, it was easy to get wherever we wanted to go and super convenient to Termini. Staff was gracious and efficient. Breakfast was over the top excellent. Way worth the small charge. The young lady at the front desk at check in and on staff most mornings was a delight. She was so patient with us as first time tourists and gave us countless maps and tips for wherever we wanted to go. Tip: it's a bit of a hike (i think our GPS said about 1/3of a mile, but the best gelato of our entire trip, Rome and beyond, was at a place up the street a bit caled "Romano." Thank you thank you thank you for being so good to us!

"“Unbelievable value for money.”"

5
02/09/2016

All round decor and presentation was first class. Breakfasts were excellent and amazing price. Location, great for trains, tour buses and metro. Staff could not have been more helpful. Plenty of restaurants close by. All in all a great experience and would certainly return in the future.

"Clean and comfortable"

4
31/08/2016

Our family of 4 stayed here for 3 nights. The room was clean and comfortable. Nice toilettries provided. The hotel staff was helpful. No turist attractions are close by, it's in a quiet area, but you can find a few restaurants nearby. Close to Train Station.

"This truly is a hidden gem"

5
30/08/2016

Rome can be quite expensive and it is very easy to overpay for a hotel room while getting something that is very small or subpar, or is in a less than ideal location. This Best Western Hotel is the exact opposite and should most likely be at the top of the list for anyone looking for a "convenient, central location in Rome", while not breaking the bank What I like: The rooms are extremely spacious and provide a sense of luxury. You almost get a feeling of stepping into one of those grand classic Fairmont rooms - but with 3X the space to move around. There was more than enough space for 3 people and the rollaway bed was prepared for the child. The room was prepared as requested (hypoallergenic). The bathroom is also extremely spacious and offered premium and extra amenities that you will not typically find automatically supplied (eg: toothbrush). The value is also amazing - this room was booked through Expedia well in advance and being in the peak tourist season, it could easily command 2-3 times the rate paid. Breakfast is available on site for a very small premium, if not included in the room rate. Location is also quite good - about 5-10 minutes walk from Termini and next to one of the subway stations. Soundproofing, temperature control, bed comfort were all satisfactory What to watch for/could be improved: The owners try to preserve the historic look and feel of the building (which is a good thing). By doing so, the unique lift is very small and can only accommodate a very small amount of luggage OR people. I also did not find the staff to be the most friendly. All in, this is highly recommended and an excellent choice for visiting Rome

"Awesome Location, Spacious Rooms!"

5
25/08/2016

I booked this hotel through Expedia months before visiting. It was a great deal as I had gotten two room. 1 room for my mom and brother, and 1 room for my spouse and myself. It was our first time to Rome and I had heard rooms were very tiny in that little corner of the world. When we arrived, I could not believe the location. With a Subway station just steps from the hotel entrance, it made our transportation around the city so easy! We got to our rooms and were so impressed with the size! They were so spacious. I honestly was not expecting much at all because I wasn't impressed by photos online, however it blew me away! The rooms were quite, clean, bathrooms large! AND the hotel staff were so friendly! The neighbourhood was also great there were many restaurants around the hotel and bars. And we found a favourite little coffee spot for the morning too. Should I find myself in Rome again, I will definitely be staying here!

"Fantastic Hotel - great value and location"

5
23/08/2016

We are a couple with two teens and stayed 5 nights in two rooms -- the location was fantastic, close to Termini station, Metro and Hop on Bus - this made getting around Rome easy! There are many restaurants close by and even on the same street. The breakfast for 3 Euros per person was a great value -- much more than you would get in North America. The rooms were spotless and very comfortable with excellent air conditioning. The staff was welcoming and professional -- I would highly recommend this hotel to family and friends going to Rome -- Thank you for a great stay!

"Friendly family run hotel not the usual Best Western style hotel"

4
16/08/2016

Lovely clean, traditional hotel ideal for short break. Was worried about earlier reviews about noise and lift but I can honestly say you do hear people passing as the corridors are terracotta tiles but we were disturbed. And the lift is quirky. You just have to close it behind you to send it down again and people soon get the hang of it. The hotel is right next to the train station so perfect to get to and from airport but not in the heart of nice piazzas but lots of nearby places to eat and not far from the centre. Super clean. Good breakfast choices. Nice staff.

"Amazing stay!!!"

5
15/08/2016

This is an amazing hotel! I stayed with my husband and 10 year old boy. The hotel is children friendly and they make sure your youngsters enjoy the stay as much as you do. Great service at the front desk and through the hotel. I must say the service from Simone is outstanding!! He is always willing to help and assist you in any way! We stayed for a few days, left to visit the Amalfi coast and came back. We got two different rooms and both were very nicely decorated; clean and ample. Breakfast is filled with lots of pastries, options for your children and for you of course. Hot eggs and variety of fruits, yogurt, milk and juices. The cappuccino is amazing!! Hotel is very well located, about 5 blocks from termini, so you can easily travel from there to every touristic attraction while in Rome. Great value !! highly recommended!!!

"Amazing Hotel"

5
12/08/2016

Excellent location close to transit, exceptionally clean and well staffed. We have nothing but good things to say about our stay and would return in a heartbeat. Our room was spacious, clean and comfortable. Breakfast was amazing, great selection of food and extremely reasonable. The front desk personnel were great advising us how to get where we were going making it was an amazing base from which to see Rome.

"Nice hotel to stay at central location in Rome"

5
07/08/2016

Stayed for four nights. Great location close to Roma Termini, Excellent service, very neat and clean. Lots of pizzerias around just few steps away. Our room for the first night was not all that good because of smaller size and some smell. However, our gentle complaint was considered seriously, and we were moved to another room. Remainder of our stay was very comfortable. Don't fail to check out the bar. You may enjoy probably the cheapest beer and cocktails in Rome!

"Comfortable and convenient"

5
07/08/2016

We had two seperate stays in the Hotel Canada: the first was for several nights while we explored Rome and later an overnight before flying out. Both were perfect. The hotel is only a few blocks from Rome's Termini rail station but far enough away that you avoid the noise and congestion around the station. Easily walkable with a rolling carry-on suitcase and too much camera equipment. The neighborhood feels quite safe. Since Termini is a major subway station in addition to a passenger rail station and since several bus lines pass by the station, being within easy walking distance of it makes getting around in Rome much easier. It is an older hotel, which is our favorite kind, but has been updated to provide the amenities travelers look for today. Both rooms we stayed in were immaculate. The hotel has deliberately kept the somewhat small caged elevator running up the middle of the stairwell and some people might find that something they needed to get used to, but it was quite reliable as long as everyone remembered to close the inner door upon exiting. It is so quiet! Our first room overlooked a busy street behind the hotel, but traffic noise was only a murmur. The breakfast buffets are amazing. The staff are all pleasant and helpful and everyone spoke at least enough English to make up for my poor Italian. The desk staff are completely fluent in English. There are plenty of restaurants of all types in the neighborhood if you don't feel like heading out into the city for your evening meal. The centro storico in Rome can feel congested and a bit overwhelming, but the Hotel Canada is a very comfortable, calm oasis from which to base your exploration of the city. And it's just the right size--not too big, not too small.

"Excellent, welcoming staff made our trip!"

5
05/08/2016

When we arrived in July, it was HOT outside! Not inside the hotel though. Sweet, refreshing air conditioning. After being checked-in by a lovely staff member (Nina? She was about to head out for her wedding in a few days...) we went up to our room. Our room was even better than we anticipated and faced an indoor terrace of sorts. It was so flipping cute! We loved it. We were so exhausted from walking around in the heat before check-in that we went straight to bed. We heard a knock and there was an attendant at the door treating us to Champagne on our honeymoon! It was so unbelievably nice. We had a wonderful time at breakfast as well. The breakfast has a lot to offer and is all fresh. I would stay here forever and ever! The location was so convenient too! Can't wait to go back!

"Comfortable hotel close to town"

4
04/08/2016

We stayed at this lovely hotel for 4 nights & found the rooms were very comfortable, the staff were very friendly & happy, the breakfasts were excellent value. This hotel is in walking distance to the railway station, the bus station & Hop on Hop off bus, there are some lovely restaurants in walking distance of the hotel. It was a lovely stay & would recommend to others & would stay again

"Great hotel near termini "

5
03/08/2016

Our Family of 4 stayed in a quadruple room for 3 nights. Great experience from start to finish. Nice breakfast buffet. A bar if you want to munch on some nuts and cookies, buy bottled water. Very friendly staff, helped us with getting taxis and with other questions. Rome's metro is not as well connected as say London's tube, so we took taxis everywhere. A ride from the hotel to the city costs 10-12 euros. Tried a couple of restaurants nearby. Loved Rossi on Via Palestra. There is a launders within a block as well. 10 euro for one set of clothes wash and dry.

"Ideal for couples"

4
31/07/2016

Good food Clean room Good shower 5 mins away from the train and bus depot Ideal location for exploring Rome city There tourist tax is 4 euro per person per night, was a bit shocked by this Vending machines in the lobby if you need a bottle water or a bag of crisps

"Superb hotel, fantastic, helpful staff"

5
29/07/2016

We stayed at this beautiful hotel for three nights. Yes, the breakfasts are excellent value and the pastries are delicious and plentiful. The staff are very friendly and helpful. The rooms are beautifully furnished with elegant individual pieces of furniture. They are plenty of sockets and a good hair dryer available; also lots of toiletries. The bar sells beer and coke for 2€ each and nibbles are available in the evening. There is a supermarket just around the corner, which is open until 11pm. It is around 7 minutes to walk to the termini.

"Wonderful hotel and no rip off prices for extras"

5
26/07/2016

Lovely large comfortable room, friendly staff and such great value with a great breakfast at only €3.00 extra, beer at the bar €2.00 and a small bottle of asti only €3.50, can't remember the last time had such value for extras especially in such a comfortable environment. Short walk to the sights (Coliseum c 10-15 mins) and close to the train station and bus drop off from the airport. definately stay here next time in Rome - so impressed I got engaged while there!

"Great little hotel"

5
26/07/2016

the location was great - about a 5 minute walk from the Termini. The room was small as are most Rome hotel rooms - but it was nice! It was clean and comfortable. The staff were very friendly. The breakfast for 3 euros was nice. The elevator was charming and quaint. I would stay here again

"When considering all things one of Romes best hotels"

5
26/07/2016

I have to write this review based on my previouis travel experiences in Rome. This place was great, the location great, the rooms clean and comfortable, the price great, the breakfast great, the staff (especially front desk and restaurant breakfast staff was awesome!!). I have been to Rome a ton of times. I wish I had found Best Western Canada sooner. I would never have stayed at a place like Domus Diana. Which was not bad at the time, but after this last experience is just is not on the same level as Best Western Canada. Seriously if they have rooms available.... stay here you won't be disappointed.

"Best Location"

4
26/07/2016

For my first time to visit Italy, i was in Rome, i took the Train for Via Termini, the hotel is located 05 minutes walking from Train Station, Clean room, king size bed and safe deposit box, its the best place for shopping, hotel is near from all attractions, i stayed 02 nights there and the concierge was very helpful to assist me with a taxi.

"Boutique Style with Flair"

5
24/07/2016

This BW hotel has charm, very friendly and helpful staff, comfortable rooms and a great location to see the tops sites of Rome. A 2 minute walk gives you easy access to the metro. Breakfast is ample and delicious. 6 of us had 3-rooms for 3-nights and loved our stay at the Canada Hotel. I recommend staying at this hotel for travel and business.

"Excellent Hotel"

5
24/07/2016

Spent 3 days at this hotel and loved it !!! Rooms were large, spacious and decorated in a lovely antique style. Staff was very friendly and helpful. Lovely lobby area and breakfast room - breakfast was really good with lots of choice. The hotel is very well situated - close to the Termini Station and within walking distance of lots of great shops and restaurants. A great choice - definitely would go back.

"Great hotel close to the metro"

5
23/07/2016

Stayed here for 3 nights at the end of a family trip. The hotel was an easy walk from the Termini train station, and is in fact around the corner from one of the Rome subway stops. Our room for 3 was very spacious compared to some of our other hotels. Ceilings were at least 10 ft high and were painted nicely. Windows blocked out almost all the outside noise. A/C worked well. Rooms were very clean and well stocked with tea,coffee and lots of bathroom amenities. We included breakfast in our rate, and for the price, was well worth it. The staff were all super friendly and there were lots of good restaurants nearby. I would definitely stay here again if I get back to Rome.

"Great hotel!"

4
23/07/2016

We stayed here on our last night in Rome because of the great location near the Termini Station. We were really impressed by the quality of this hotel. Huge room, nicely appointed with plenty of thoughtful touches and amenities. It is an extremely well cared for property. Breakfast was generous and in a lovely setting. Exceeded our expectations by far; would definitely return.

"Good hotel for the price"

4
22/07/2016

We only stayed here one night and the hotel staff are very friendly and helpful. Looks like a boutique style hotel, very cute and rooms are beautiful. Our AC didn't work well but we only stayed for one night. Breakfast was excellent and the location was close to Termini station.

"Great location near main train station in Rone"

4
20/07/2016

We spent 3 days at this hotel before our cruise very near main railway terminal but about 25 mins walk to main attractions however cannot fault hotel lovely room with a very ornate painted ceiling spacious and clean ! Buffet breakfast was only 3 euros well worth the money and would recommend this hotel if you don't mind being just a Wee bit away from main attractions

"Great service and rooms"

5
16/07/2016

We had to get last minute accommodation late on a Friday night when our AirBnB fell through. The service from phone call to check in was outstanding. This is a great location if you want to be near Roma Termini station. It's even close to another metro station so easy to get around. We had 3 nights here and appreciated the large, well fitted out rooms, air con, and free wifi. The breakfasts were also good.

"Lovely hotel"

5
16/07/2016

I booked this hotel after reading reading previous reviews but was still amazed at just how lovely it was. Definitely worth more than 3 stars. We had a family room, one single & one four poster queen. Very clean, staff professional, courteous and accommodating. Reception staff spoke English, which helped. Called taxis for us which arrived in 2-3 mins, including one for the airport. Some nice restaurants in the same street. Definitely recommend.

"Great location, great people, great value"

5
16/07/2016

We had three nights here. The beds were comfortable, the bedding not excessively hot (which we found everywhere else that we stayed in the last month in Europe, with the result that I always removed the duvet cover to use as a sheet without the duvet), the location within a block of the metro, laundry, supermarket and plenty of reasonably priced restaurants and cafes. The breakfast was the best value that will be found anywhere in Europe (good quality, a wide range and very well priced), and the friendly proprietors have made an effort to preserve the classic character of the building including the lift and and the wondering line drawings and paintings that line the hallways. All in all I would have no hesitation whatsoever in staying here on our next trip to Rome (whenever that happens to be) as well as recommending it to others.

"Fantastic choice and location!"

5
14/07/2016

This hotel offers considerable value. Very large rooms and a great little breakfast to get you out the door for you sight seeing adventures. Large guest rooms with good wifi access. Quaint little breakfast room and bar area nice for an evening snack and drink. Walking distance to Coliseum and other sites. Extremely close to Termini train station, a major junction. With one large suitcase and a backpack, I wouldn't hesitate to walk from station to hotel. Just remember when making that decision that roads and side walks are often cobblestone and it's hot in the summer. Lots of places to eat and shop close by and great front desk staff who will point you in the right direction. Would definitely staff here again.

"Good position for rail transfer but away from the key attractions"

4
14/07/2016

We had a Family Room that was in very good condition. It had all the key amenities and was particularly comfortable. The breakfast was great value at 3 euro per person on top of the room rate. It is very close to Roma Termini but a fair distance to most of the big ticket attractions. My one negative was the fact that the front desk man was not particularly helpful or interested in us. Maybe we caught him on a bad day but his grumpy attitude was less then appreciated.

"Excellent hotel close to Termini"

5
13/07/2016

Stayed here for four nights. Great location just a few minutes walk to Termini station and from there get buses or metro to anywhere in Rome. We enjoyed the breakfast buffet everyday. The room was spacious and bed was comfortable. Staff were attentive and provided a great level of service. Will definitely stay here again next time we are in Rome.

"Wonderful Hotel . . . but be careful of the price of the taxi to Fuimincino"

5
11/07/2016

Selected the hotel based on reviews on trip advisor and its location. We arrived in Rome, our last stop on a multi--city/country vacation, via an hour plus fast train ride from Firenze to Termini. The hotel is a 10 minute walk at most, with luggade, from Termini, We arrived early and one of the two rooms we booked was ready, which was great, and we left all luggage there. I has planned a walk to Santa Maria Maggiore, and then to Saint John Lateran, with a couple of stops along the way. Everything was close. We ended up at Porta Maggiore, after viewing some ruins of aqueducts and other places plus the churches, and then took a street car back to Termini. The hotel is very close to the Castro Pretorio subway station (preferable to Termini at night only because of the characters around Termini). So the location is very good and convenient. There are a few good local restaurants nearby (we went to Hostario Castro Pretorio). The rooms were very spacious and comfortable. Good elevator. Great bar, open until midnight (Aperol for 2 euro !). They have a bountiful breakfast, with all sorts of egg items, fresh meats, frittata, fruits, juices and cappuccino. Staff was very helpful and accommodating. Great toiletries, you can make coffee in the room. I write about the can here not because of the hotel, but to give advice. The hotel called for a cab. The price quoted was 48 euro for all including luggage, and we needed a van. Nonetheless, that is the price. The cab arrived right on time and we reached the airport in less the an hour. The driver had the meter on, which I though odd since it was a fixed price. The meter read 62 euros when we arrived. I gave the driver 48. He said the price was 76 ! I got a receipt and immediately sent a photo with the receipt to the hotel. They confirmed with the company that the price was 48. The people at the hotel were great -- the cab driver was not. Moral -- in order not to be the victim of tourist rip off by cab drivers, confirm the price before you get in ! Even when the hotel had ordered it through a reputable company. This did not effect the review of teh hotel.

"Nice choice near Termini"

5
10/07/2016

I would agree with most of the other reviews I read here. It's a bit of a hassle to drag your luggage to and from the train station because the streets and sidewalks are crowded and uneven, but it's close enough to be very doable. I wouldn't bother taking a taxi unless it were pouring rain. The room we had was quiet and the beds very comfortable, and those are our two most important requirements. Our room was roomy by European standards and it was very clean. The breakfast was extra, but it was well worth it. Lots of decent places to eat in the neighborhood, so no need to go anywhere else if you are at the hotel at meal time. I would definitely stay here again if I were going to be using Termini.

"Wonderful Experience "

5
10/07/2016

The staff made this hotel a great experience. On our last day I was having trouble with my rental car and one of the ladies at the front desk actually came out, read the car manual and got me on my way. She went above and beyond!! Room was clean and good location, but a bit further from the center of Rome than expected. Close to one of the hop on, hop off bus stops. Took easy cab rides to center Rome.

"So pleased !"

5
09/07/2016

What a charming place. Large, clean rooms with lovely decor. Very gracious staff. For 3€, the breakfast is the best deal you will see all day. Very tasty and filling. A great way to start the day. Located close to Termini station. We will be back.

"Clean and Comfortable"

4
09/07/2016

Very much enjoyed our stay at the Hotel Canada. Located just a short walking distance from the train station and not too far from many of the must-see sites in Rome. Hotel Canada is nicely decorated, clean, quiet, with comfortable beds, and most of the amenities one could need when traveling. The staff was very friendly and helpful when needing directions or taxi. Downsides, no mini-fridge, very spotty wifi, and unlike most Best Westerns, breakfast was not included, but can be purchased for a small fee of 3 euro. Breakfast even included gluten free muffins and crackers which was treat for me!

"Safe and convenient "

4
09/07/2016

Conveniently located near the station. Once you land in Rome, it's easy to take the direct train from the airport to Roma Termini. The hotel is just a 10 minute walk from there. The rooms were clean and comfortable. Quite a few eateries close by. The breakfast spread was okay. Overall a safe and convenient place.

"Lovely family run hotel!"

4
08/07/2016

We stayed here for 4 nights, we had a third floor triple room, which was for my 20 year old daughter myself & hubby, there is a very small old fashioned lift the one where you must make sure you close the doors on each floor! On entering our room with a card key we found the room very clean and lovely traditional Italian decor , nice size room as was bathroom with bath & shower and hairdryer with small amount of tolietries to get you over a couple of days towels also provided! Good amount of plug sockets, T.v and music cd player! Bed very comfortable good air con also iron and board available at reception, staff very friendly and helpful, lovely reception area with comfy sofas & tv and use of a computer also a small bar and small outdoor patio area to smoke. The hotel is very near the main station 10 mins walk, the area around hotel is safe but was amazed by the rubbish on the streets well actually pretty much most of where ever we went was covered in litter which is a real shame!! Breakfast room looked nice in the hotel we did not eat there. We would recommend a resturant called The Old Bear near the number 6 stop on Roma sightseeing buses hop on off bus which would recommend, the resturant is lovely very fresh food also rated well on tripadvisor so take a look! Also La Roma ice cream shops amazing ice cream worth the queue although that varies, 15 minute walk from this hotel! We went on 2 tours highly recommend both one was Colosseum & the other Pompeii and Mount Versuvus which we booked through Expedia they were very good! I would really recommend the Hotel Canada its a good 3 star hotel good value for money and so clean every where, lovely atmosphere, many thanks to all the staff!

"A very nice 3 star hotel- but read more"

4
06/07/2016

There is no doubt about the beauty, cleanliness and the decor of this hotel being superb. It really is the one of the best 3 star hotels I've stayed in. The hotel is in close proximity to Termini Station. Nearby there are restaurants, a laundromat (€20 for a bag washed and folded), many many shops in Termini station, everything you would need. Nearby is Pam or Conad grocery stores, with cheap alcohol and food. The neighbourhood itself seems safe, but is very dirty with rubbish everywhere. I have been to Manila and Indonesia and it was cleaner than some of the streets of Rome. The hotel rooms can be noisy at times as the return air grille for the AC is in the bottom of the room door, so when someone wheels a bag up the tiled hallway at 2am the click clack of the wheels is very noisy. Same for people talking. However, for the price I would say wear earplugs if it bothers you. There is a single lift (elevator) which has been retrofitted into the stairwell. It is very quaint and at first a real novelty, until other guests keep forgetting to close the door properly and you have to walk up the stairs to close it. This happens regularly and why there isn't a little reminder buzzer or spring closer on the door I don't know? I would say anyone with a walking disability or wheelchair should look elsewhere. The breakfast is very cheap, healthy and does the job, except the bacon, I have know idea what they do to it, but they make a mess of it, every day. There is a bar, with cheap drinks and complimentary snacks. It is quite pleasant for a quick drink. The one major annoyance for us was the internet, it is woeful, it is deliberately throttled to about 110-120kbps (I tested it), which is hopeless by today's standards. I suspect the hotel owners are being cheap because you can go around the corner to the Yellow Bar, buy a beer and get around 2000-3000 Kbps high speed free. They need to fix this, it is unacceptable. When we checked in the aircon in the room for our kids was not working. They moved us, but then put an elderly America couple in the same room the next day, with the faulty aircon, then told them they gave them a free upgrade. I know this because I met them in the lift and they were complaint about the heat. This was dishonest behaviour at worst, very poor communication between staff at best. A tip for parking, I paid (online) about €35 for 5 nights parking at Saba parking Villa Borghese. It is a 5 min walk to termini from the hotel, a quick train ride to Spagna Metro station, the metro station connects directly to Villa Borghese and Saba parking. I booked online, drove in, took a ticket from the machine, then drove to the reserved parking area (you will need to move to a general bay) which is near the ticket booth, gave them my booking printout and they gave me a ticket that let me come and go as we pleased. Perfect and cheap as! Overall this is a great 3 star hotel. It is family owned, so it's a bit different if you are used to staying in chain hotels. We are Diamond members with Best Western, but it didn't mean anything here. We will be taking this up with BW. However, the internet and the questionable ethical behaviour relating to the aircon and the elderly American couple concerns me and for that I gave them four stars instead of five. Overlooking the deficienciesBest Western Canada is good place if the price is right.

"Classy place and lovely area near train station"

5
03/07/2016

We chose this hotel as the last three nights in Rome for a finishing top off to our two week visit to Italy. We wanted something memorable for the ending. Canada hotel is only 4 blocks from the train station where we dropped our car and near many many restaurants including a Chinese and Japanise place. Why mention this? Many tourist we met were rather Italian food saturated so the change was nice to have. The hotel is very elegant, with a large pulbic room, excellent breakfasts and even a small bar open all day and into the evening. The staff is most helpful and friendly. The rooms was most elegant and well supplied with eminities. We stayed on the 4th floor with elevator facing the courtyard which was very quietl.Huge sellection at eh included breakfast in a lovely breakfast room on the main floor. A very lovely ending to a very interesting trip to Italy. Check out my recommendations in Florence, Tole, Venice and Cinque Terra. Also high recommend the Mama Angela restaurent just 1 and half blocks away. Not the typical pizza joint but lovely dinning room, excellent food and great choice of wines. Best of all the prices were reasonable and we felt very pampered.

"Great hotel!"

5
02/07/2016

Very convenient & friendly boutique style hotel. Arber at the front desk was great and can even joke around in English! The front desk even let us check in to our room a few hours early as we arrived early and were completely exhausted. Daily breakfast buffet was a great deal for 3 Euros. Room was comfortable, especially considering there were four of us in it. The air conditioning could have been cooler but that's really my only criticism. I would recommend this hotel to others.

"Near termini train station"

5
29/06/2016

This hotel has been owned by the same family for decades. There is a lot of pride in the way they manage it and it is all to the advantage of the clients who chose to stay with them. The rooms are very nice and the breakfast is excellent. It's an easy walk to the train station and the hop on-hop off buses. There are excellent restaurants in the immediate area.

"Not bad for a few nights"

3
29/06/2016

An ok hotel but very limited and a bit pricey. We thought breakfast was included but wasn't - only cost €3 per head for it though. I found the Internet slow and cut out a bit. The rickety old lift was well with a go on. The room itself was adequate but you could hear everything going on in the hotel. The bed was comfy and the bathroom was ok. The staff were excellent and we're happy to help whenever they could. I would probably stay here again if the rooms weren't so pricey but then you do have to take in to account you're not far from everywhere and it is the middle of tourist season!

"Great for a quick stay in Rome"

4
22/06/2016

This was our last stop before heading back home and we had trained from the Amalfi Coast that day. It is a great location to Roma Termini - about 3 or 4 blocks. It will take you able 10-15 min walk, with luggage. The room was different to your standard hotel - it was more like a loft - so the bed and desk were on the top floor, couch/bathroom on the bottom. We had a buffet in the morning (it starts around 6.30am) before heading to the airport. There wasn't the best selection of food and pastries didn't seem overaly fresh but it did the job. The service at the counter was a little abrupt - but this could have also been due to us being ready to head home. I am still pleasantly surprised by Best Western each time I stay with them.

"Charming and comfortable!"

5
21/06/2016

We were on a family vacation and looking for a hotel that didnt break the bank but was still in or near the city center. There were a number of positive reviews and we decided to reserve 5 rooms at the Hotel Canada. We were surprised upon arrival at how attractive the hotel was and how pleasant and helpful the staff was. When we went to the rooms, again we were delighted in how attractive the rooms were and how large. There is information in the hotel that it is family owned and operated and the pride that the family has in the hotel is clear. Cleanliness - it sparkles! While it is not exactly city center, it was still very well located and there are a number of restaurants in the immediate area and the breakfast at the hotel was extremely reasonable, well presented and delicious. We would definitely stay there again. While the hotel is a 3 star hotel, it is truly a gem. Another plus was reservations were quick and easy.

"Fantastic place to stay"

5
20/06/2016

The hotel was extremely nice and the decor was fantastic. Not at all like your typical Best Western from the states. The staff was all very friendly and spoke great English. The breakfast was more than satisfactory and very good. The coffee was also delicious and the staff was great.

"Rome holiday"

5
20/06/2016

Very comfortable base for exploring Rome near a Metro station and a few minutes walk from the main station. Family room had single bed in separate area for our son. Good breakfast buffet and excellent, helpful staff. Internet rather slow!

"Still amazing"

5
19/06/2016

Stayed st this hotel 2 years ago as a couple and really loved it so we decided to come back with our children. We chose the quad room which was fantastic - large bathroom and beautifully decorated. The breakfast buffet was wonderful and at only 3 euros each was more than good value for Rome. The bathroom was stocked with everything you could need for a weekend away including toothbrushes , toothpaste and a shaving kits as well as shampoo and conditioner etc so there's no need to bring anything ( meaning hand baggage is adequate ) The prices in the bar were reasonable ( 2.50 euros for measure of courvoisier brandy) and the barman was friendly and smiley The trattoria near to the hotel was recommended by them and was so good we went every night for 3 nights All in all we had a fantastic long weekend and have now booked a Best Western in Sorrento for 2 weeks in August Wonderful place to stay either for a family break or as a couple 10 minute walk from Termini station or 30 euros in a taxi from the airport ( flat rate)

"Wonderful Experience!"

5
17/06/2016

I must tell my story for you to understand. I originally booked this hotel for our last day in Italy, our vacation was in Tuscany, we rented a villa with lots of room. I thought it would be nice to see Rome for a day before we travelled back to the US. Since we rented a villa, with lots of room, our party of six became a party of seven when my daughter's boyfriend decided to come along. I had booked two triple rooms back in January, and when we added the seventh person, I completely forgot about the last night in Rome! During our week in Italy, I kept trying to book online an extra room but the hotel was completely booked. I sent the hotel an email also, and they responded that it was completely booked. Uh-oh! So we arrive before noon at the hotel, the front desk asks for our passports, I hand them seven, they immediately understand, and make some last minute changes and were able to give us a triple and a quad! Thank you Best Western!!! We decided to take advantage of our full day and head out into the city, upon our return, eight hours later, yes, I was completely exhausted, I stop at the front desk to finalize the check in, and was very excited to find a cancellation! An extra room, a beautiful extra room became available and they held it just for me! For the price, the rooms were wonderful, plenty of room, all on the same floor, breakfast was included too. Since we had an early flight home, the extra bathroom was great. Thank you Best Western Hotel Canada! When I return Italy some day, I will definitely stay here. Close to Metro, close to Termini, plenty of restaurant choices.

"Wonderful hotel near Termini station"

5
16/06/2016

My wife and I stayed here for 3 nights and were very happy with everything! The staff were all very friendly and helpful. The location is very close to the Termini rail station ( 10 minute walk) so getting to the hotel after a long day of travel was easy. The room was spotless with a big bathroom and comfy bed. (we had a deluxe room, not the standard) The breakfast is not included in the room rate but is only 3€ and is a great deal with lots of eats to choose from. There is a subway station one block away and there are lots of restaurants near by as well as a grocery if you want to pick up some Pecorino, bread and a bottle of wine. We would gladly stay here again.

"Little gem!!"

5
09/06/2016

I picked this hotel based on reviews here at TA and the reasonable price. And I was not disappointed. This hotel is located in a great location near the Termini in Rome. An easy 5 min walk puts you on the metro or the train. Plus the area surrounding the hotel is clean and safe with great little restaurants right down the street. The hotel itself is clean with a nice decor. The lobby bar was a great place to relax after a day filled with sightseeing and breakfast in the morning is a bargain for 3 euro. Can't say enough about the friendly and professional staff!! We thoroughly enjoyed our stay here and would return again!!

"Excellent hotel"

4
09/06/2016

The hotel is located 2 blocks from the metro. With it you can go anywhere you want (with combination between lines). Although the breakfast is not included, for €3 you can eat an excellent breakfast at the hotel. It also has lots of little details apart from the usual (sewing kit, tooth brush, etc). My only complain is that the mattress was in a bad condition.

"Beautiful Decor & Location But Noisy Room"

3
09/06/2016

Beautiful hotel with a superb breakfast and a very convenient location. The non-smoking rule is just a guideline and we were subjected to the smell of cigarette smoke in our room all night long even though we were on a non-smoking floor. Also, make sure you ask for room away from the lift and stairs - VERY NOISY!. The bar in the hotel is just lovely with reasonable prices and great snacks.

"Wonderful hotel."

5
08/06/2016

This is a great hotel with great staff. The major sights are within walking distance as is the Main Train terminal and buses that can take you anywhere. In the evening the bar is up and running with many appetizers. The breakfast in the morning is one of the very best, with a different selection every day, served with flair and artistry.

"First Class All the Way With Classic Roman Ambience and Service !!!!"

5
07/06/2016

I chose this hotel because of its good reviews on Trip Advisor and found it a charming place to stay in Rome to celebrate our 26th wedding anniversary. Our large room was as rich as a Roman tapestry with high Frescoed ceilings, tiled floors, beautiful panelled armoire, and desk , and sitting area.Large windows opened to two side streets in which one could view the rooftops and sights below while being quiet for sleeping when windows closed. Beautiful Italian music was available through a CD/tuner that also had a speaker in the bathroom. Rooms had modern amenities with old world flavour. Truly felt like a roman holiday. Service was impeccable by everyone at the front desk and the bar, especially Arber who explained the the simplicity of using the metro and the beauty of Rome as a walkable city! His recommendation of a restaurant close by was spot on. Breakfast was an ample spread with once again friendly and helpful service.Like others have said it is very close to Termini which is great coming from the train. The best part was the complimentary prosecco and pistaccios placed in our room with a nice note wishing us happy anniversary.Bar service was great and so was the free room service. You could sit in the bar in the early evening and have a drink accompanied by snacks.In a world today where service is often overlooked, Hotel Best Western Canada gets high marks. This is a special hotel in Rome with impeccable rooms and service. I only wished I could have stayed longer. Like Rome itself, Hotel Best Western Canada is a real treasure. I would definitely stay here again. Elizabeth P

"Beautiful rooms friendly staff!"

5
07/06/2016

This was the second trip to Rome for us and the second time we stayed here. The rooms are big and have high ceilings. It has a really cool little elevator running up the centre of the stairs. The best (complimentary) breakfast we have ever had in Italy. The staff are super friendly and helpful. About a 1 minute walk to a metro station! It is Only a 3 star hotel, it should be higher.............it feels like a 5 star!

"the hotel was brilliant"

5
07/06/2016

The hotel was brilliant, we arrived late in the evening and was greeted very warmly. The staff were very friendly and very accommodating to our needs. The hotel, originally a grand 1700s style house, was amazing, our room was beautiful with nice, various touches. However, the bed's were rather hard and uncomfortable as well as the loud, busy streets of Rome to be constantly heard in the background. With brilliant facilities such as a cd player and a small sitting area to gaze upon the river. Food was also pretty excellent, staff were very friendly and the presentation and option of the breakfast buffet was very pleasant. The bar and drinks served were also very good and overall pretty brilliant. I have to say there is very little I can criticize about and that is why I think it deserves 5 stars. The courtesy and linguistic skill of the staff was amazing. The facilities were amazing and the food was amazin. Would deffinetely recommend if you want to treat yourself or if you just want something fancy. Come here, it will not fail to delight.

"Good choice for a business stay"

4
05/06/2016

This hotel was pretty good. Friendly and professional service, rooms fine if quite small and dark, wifi free but pretty slow, clean, with lots of restaurants on the doorstep. Close enough to the central station to walk, but not close enough that you notice it. If in Rome on business again, I would stay here a second time.

"Great hotel with good amenities."

5
05/06/2016

My brother and I recently stayed at the Canada Rome and found it to be a very plesent Experience. Althought the lift was small , it had character and suited the style of the hotel , which was decorated in traditional style. Our room was very quiet and provided all amenities needed. Special mention on the spotless bathroom, and breakfast , which was best we experienced in Italy. Only six minutes from Termini The afternoon bar was enjoyed with free niblies. A very nice touch after a day's touring. I have been lucky to have visited Rome on many occasions but if I return it will be to the Canada. Lesley M Sydney

"Good stay"

4
05/06/2016

This hotel is old, like Rome itself. It is clean and the rooms are adequate. Elevator is a lift and can only hold a certain weight limit. We used stairs a lot. Service was always friendly and location is close to termini station. Lots of places to eat close to hotel.

"Very helpful staff, able to book activities from the hotel, interesting lift."

4
02/06/2016

Our room was lovely, very quiet with double aspect windows. Lots of street noise if the windows were open but the air conditioning was quiet and efficient so the windows stayed shut during the night. Very clean, nice bathroom and toiletries. The breakfast was excellent, plenty of choice. Easy walk to the train and bus stations but we walked everywhere in Rome from the hotel. There are several little street trattorias nearby where locals eat, all selling very well priced basic very good food.

"Nice and pleasant"

4
30/05/2016

Traditionally furnished room, interesting elevator, much consideration invested in safety (fire doors, alarm buttoms) nice atmosphere, good price, bery clean, lovation not far from the center of Rome (10 minutes walk) very nice breakfast for 3 euro, very attentive and helpfull staff, we liked it!

"A really good hotel with excellent service"

4
26/05/2016

We travelled down to Rome on the Italia rail Express from Florence - fantastic fast train into Rome Termini, just a 5 minute walk to the Hotel Canada. We stayed 4 nights and the service was excellent, wonderful breakfast - something for everybody. The hotel has been completely renovated in a stylish manner. Our bedroom was quite large and well equipped including a 4 poster! Met lovely people in the lounge/bar area which was looked after by Amon - nibbles always there in an evening. Ideally situated and loads of restaurants nearby. Access to the Metro/ Hop- on Hop- off buses at the Termini. We used the Metro all the time - great value - get the 3 day ticket.

"A good hotel for a short stay"

4
25/05/2016

I have rated this hotel above average, but I would say it's barely above a 3. We only spent one night there in a good-sized and very clean room. The staff was extremely helpful and kind. The pros: clean, good-sized rooms, okay linens and very comfortable pillows, firm foam mattress (my personal taste is a little softer), extremely quiet ( our room faced the courtyard), friendly staff. Cons: some hallway noise (not extreme), a non-descript bar and lounge area, tired-looking room decor - though not run- down. I cannot critique the breakfast as we did not eat there. Overall, it was in a good location if using the rail system ( a 10 minute walk), and a good value by Rome price standards.

"Excellent service"

5
25/05/2016

We took the Leonardo Express from Fiumicino Airport to Rome Termini. The hotel is a short walk from the railway station. Exit through the side entrance near Platform 1. All the staff were helpful, friendly and efficient. We stayed for four nights. Our room was large and comfortable with a shower over the bath. There was a kettle and safe in the room. The quieter rooms would be at the ends of the corridors away from the lift and staircase. Breakfast was buffet style with a good selection. Wifi was free. Highly recommended.

"Very Nice"

4
24/05/2016

We spent five nights at this hotel. Everything was nice, and the hotel staff were very helpful. I appreciated the elevator in the lobby an the E3 breakfast. The area was quite helpful with busses, subway, and many restaurants, The only reason I did not give five stars, was the price was just a bit dear for the size of the room

"Rome hotel"

5
24/05/2016

Great hotel. Classic and clean. Room was large with a good size bathroom. Everything worked well. Located close to the train station. Breakfast for 3€ per person was a great deal. I recommend this hotel.

"Good location, nice staff, wifi just ok"

3
23/05/2016

Location was good---very close to main train station. Staff very friendly, helpful and multi lingual. Room was a little old fashioned decor-wise, but clean and nice. Wifi service was spotty--that was our only complaint

"Highly recommend Hotel Canada"

5
23/05/2016

This hotel is a ten minute walk to Termini Station and a five minute walk to a Metro stop--couldn't be more convenient. The hotel has been updated--nice decor and linens. The breakfast is ample and varied--it even include GLUTEN FREE PASTRIES. All staff members are well informed, helpful and cheerful. The are lots of casual restaurants within an easy walk, as well as convenience stores and pharmacies--and gelato shops! Have stayed twice and highly recommend it to anyone visiting Roma.

"Seven nights in Rome, excellent hotel!"

5
23/05/2016

Stayed here last week for 7 nights. Had an excellent time! The front desk was super friendly and helpful with our questions and trip planning. Everyone we encountered was great but we especially enjoyed Arber and Vincenzo. Arber was very funny! The check-in/check-out process was a breeze. There is one small old school yet charming elevator there, so good for suitcases but most of the time we took the steps. We were on the 4th floor. There was also a porter that took our suitcases into the room for us upon check-in so nice touch! Breakfast was excellent and only €3 per person, totally worth it! They had plenty of gluten free options. Also meats, cheeses, eggs, fruits, vegetables, cakes, bread, juices, coffee and water. Honestly one of the best hotel breakfasts we ever had! The free Wifi was ok, it was a little slow at times but we were able to get everything done we needed. Location is also excellent, just a few minutes walk from the main Roma Termini station. There was also a Castro Pretorio metro station (blue line) right around the corner that we used a few times. Most of the touristy stuff; however, is on the red line so you are better off walking to Termini so you don't have to switch lines. Colosseum is on the blue line so perfect from Castro station. We also took the blue line one day from Castro Pretorio to Ponte Mammolo where we got on the bus to Tivoli and then back to Ponte Mammolo. Nice daytrip from Rome to see Villa D'Este and Hadrian Villa. The room was pretty big for European standards. The bed was comfy and big. We slept well. The windows were incredibly good at shutting out the street noise. The bathroom was pretty large as well. Two people can get in there to get ready at the same time, no problem. The water pressure in the shower could have been stronger but not a big deal. Housekeeping was daily and good. Made the bed, got us clean towels and restocked toiletries. All in all it was an excellent stay and highly recommended. We would choose this hotel again on any subsequent visits to Rome.

"Nice installation, a lot of service details"

3
22/05/2016

This hotel located just few blocks from the Termini train terminal and one block from a subway station. The room was comfortable, the shower area a little small. We choose this hotel based in two main features, Air aconditioned and WiFi. The night when we arrived the air aconditioned not working, We call the front desk and the answer was some days the management decide to turned off and only the engineering department can turned on and they are not here at this time. We need to open the windows with the consequences of the high noise from the street and the smoke coming from the smokers at the entrance of the hotel. None of us can sleep that night. After our compliance in the morning, the answer was "Let us see what we can do but this is a Manager decision". Thanks God when we return that day the air was turned on and we can sleep that night, the noise level was totally different. The internet was intermittent at night did not work, I sent an email to the hotel at 12:07am and only was delivers a 7:00 am. 20 min later I had received an email with they answer everything looks ok !!!! They need to improve Good location, good rooms

"Great Hotel in an excellent location"

5
19/05/2016

We stayed for three nights at the beginning of May. Easy access via airport bus to Termini and then 10 minutes walk. . Arrived early but were shown to our room straight away. All the reception staff were friendly and helpful. We were shown to our room by a very helpful gentleman. Room was lovely and spotless. Easy to walk to most attractions but also only a 2 minute walk to a metro station. The bar area is very comfortable and the prices are very reasonable with free bar snacks. Aman the barman was extremely helpful and pleasant. The breakfast was fantastic and only 3euros! . There are lots of restaurants in the area at reasonable prices.We would definitely stay here again.

"Good location at train termini"

4
18/05/2016

Make sure you find the right exit "MARSALA", you just about 10 minutes walk to the hotel from Roma Termini. If you continue to travel by train, this is the right choice. Special Thank you to have room ready for our early arrival. NOT like most hotel need You to wait till afternoon to have room. Special surprise, just Euro3, for their breakfast, sure it is much much worth for value, Don't miss the breakfast. I will come back this hotel if visit Roma again.

"Excellent location, quiet"

5
17/05/2016

We stayed at the hotel for 6 nights in late April. Easy 10 minute walk from the train station, next to a metro station, located in a neighborhood rather than a tourist area. Quiet, which is important to us. We had a room on the 5th floor facing the inner courtyard. Room was a decent size, tastefully decorated, bathroom was good size. The breakfast buffet was excellent, the best we've ever had in Europe. Good size nicely decorated lobby. Would stay there again.

"Wonderful hotel in a great location"

5
16/05/2016

Rooms are spacious with painted ceilings and beautiful engravings on the walls. The bathroom was huge and had a tub/shower combo. Breakfast in the most gorgeous room downstairs was incredible for the price (3 euros) and included cafe lattes and all kinds of fruit/cheeses/meats and many hot items -- all served on beautiful china. We sat in the lounge at night and had great drinks from the bar -- lots of bar snacks too. What a find this hotel was. Very close to Termini station and many restaurants in this neighbourhood.

"Best Western Canada Rome, Italy"

5
16/05/2016

It wasn't the best location but it was a very nice addition to our trip. The staff was great. The breakfast delicious and very reasonably priced. It was raining and umbrellas were provided. I lost my camera at the hotel and it was turned in and returned to me.

"Lovely Hotel - more than a three star"

5
13/05/2016

I stayed in the Hotel Canada along with seven of my friends May 5-8. We had two triple rooms and one double room. The rooms were a good size as were the bathrooms. The decor was classy and I loved the high ceilings and tile floors, which were probably great in the summer months for keeping things cool. The bed was really comfortable and they had two pillows - one down and one foam, which was great because I'm allergic to down. As we had to get up early one morning for a Vatican tour we were offered a kettle and tea/coffe so we could make a drink in our room. My only complaint about the hotel was the poor lighting in the room and bathroom, which made putting on make-up interesting. The breakfast was great and there was a lot of choice. You could even have cappuccino, but they also had English breakfast tea for the tea drinkers in our group. We found the hotel staff to be helpful and friendly. Prices of drinks in the hotel bar are extremely reasonable - bottles of Peroni beer were only 2euros each. The location is a bit out of the main centre as it is close to the central train and bus station, but it's fine if you don't mind a little walk (15-20 minutes). The metro and taxi stand is also close by as is a stop for the open top bus tours. I would definitely stay here again.

"Well-run and reliable"

5
11/05/2016

A really well-run hotel that certainly met our expectations of Best Western standards. We had asked for and got an inwards-facing to courtyard room on the third floor, and it was exceptionally quiet - apart from early departures in the corridor outside, as the wall there seemed somewhat thin. The buffet breakfast is tremendous value, and the staff helpful and professional. We loved the slightly scary vintage caged lift and top marks to the hotel for preserving it. The bar area provides plenty of evidence of the family ownership still being evident. The journey from Termini on foot is a bit daunting if you are dragging suitcases, and you are better off going one stop on Line B to Castro Pretorio, which is just round the corner from the hotel.

"Comfortable hotel in great area"

4
09/05/2016

close to Termini so also close to buses and subway (all buses seem to be crowded) and trains to airport and cruise port. Upgraded to a spacious comfortable queen bed room, appreciated it being ready when we arrived on overseas flight. Made our reservations months in advance - and then checked back close to date and found rates went down! Small soap, shower....OK breakfast buffet...different every day. Nice staff but they don't seem to know about good restaurants nearby: highly recommend Alessia and Culinary - but need reservations to each. Great free wifi.

"Classic hotel in convenient location"

4
03/05/2016

Our standard room had a separate entrance area, decent size bathroom with bath/shower and bidet, classic design features and room safe. Free wifi (good signal); no minibar, bed a little soft for our taste but otherwise the room was lovely. Breakfast was a surprisingly generous good quality buffet for a nominal €3 - a little variation in the side dishes every day but essentially a continental mix based on eggs / bacon / sausages / bread / savoury and sweet pastries, plus cheese / hams / yoghurt / cereals and fruit. good coffee and tea, but also one of my pet hates: diluted sugared fruit juice. Cosy (good choice and and good value) and friendly little bar on ground floor. No restaurant for other meals but there are plenty of food options including a good supermarket within 5 minutes walk, though from our experience there are better (quality and value for money) restaurant areas elsewhere in Rome. Location - easy 10 minute walk from Termini station (train, metro, buses, taxis) for straightforward access to all areas of Rome; much closer to Castro Pretoria metro station. Surprisingly quiet area. Nice classic design lift (where we had to manually open and close the doors on every entry and exit) fitted with the character of the hotel. Could just squeeze in four people with luggage ... (but not suitable for wheelchairs). Friendly and attentive staff at reception, breakfast and bar - it was a pleasure to come back to the hotel after every hard day's tourism ! I would recommend this hotel to travellers young and old.

"Very nice hotel but not as close to the station as they claim"

4
24/04/2016

This hotel is very clean, has a excellent buffet breakfast, a nice bar area, cheap drinks and a friendly staff. However, be warned that they are 800 meters from the train station as they try to claim. Also the sidewalks to the hotel are in terrible shape and not suitable for pulling luggage over. We made that mistake the first time we were here and it took us nearly half an hour to get to the hotel. Therefore, always use a taxi from the station to get to the hotel with your luggage. After that, it is a 10 minute walk. Like most hotels, air conditioning not on until May, but they did put it on mid April this year as it is warmer than normal in Rome. No refrigerator in room so if you need to keep something cold, like medication for example, this hotel may not be for you. Would have given it a 5 if they had a small refrigerator in the room.

"Far exceeds its three star hotel designation"

5
22/04/2016

Location is a clear five plus. Steps from Castro Pretorio metro. Four blocks from the Termini metro / train / bus complex. My room was smallish in area, but the ceilings were 11 or 12 high. Frescoes on the ceilings! Quality art in room and throughout hotel. Uniquely fine breakfast buffet. The evening desk staff spoke excellent English and were very knowledgeable on sites and ticket reservations. Daytime staff not nearly as strong. Based on value for central room, plus location and upscale décor, this is a clear 5.

"Sweet comfortable stay! "

4
21/04/2016

My husband and I visited Rome in 2013 to celebrate our 10th wedding anniversary and reading all the reviews this hotel had we were thrilled to know all the famous places to visit were quite close by We took our daily evening walks around the place and the hotel staff were quite friendly Rooms were tiny but quite clean and tidy

"more than just a three star hotel"

4
20/04/2016

I've been here few times in the past and my last visit, two days ago, was even better. It is very close to the main train station "Termini" in the centre of the city. Staff is very professional, rooms are large very nice with all conforts and breakfast buffet is generous .

"cute hotel and nice staff"

5
17/04/2016

my mom and I stayed here on our trip to Rome and it was a really cute hotel. we were really happy with it! the receptionists were super nice; and a woman who cleaned our room was super nice too and talked to us in the hall each morning. when we would go down for breakfast the servers were sweet and on our last day in Rome, we said goodbye to one of the servers that we saw every morning and she hugged and kissed us goodbye! we were really happy with the service. also the breakfast buffet was good and only cost 3 euros per person. the hotel was a few blocks from the termini station and 3 metro stops from tiburtina station. it was in a great location even though it wasn't that close to the tourist sites, you could easily get to them. the furthest tourist site from the hotel was the Vatican and you could walk there in an hour so it was a good location. you could catch hop on hop off busses a few blocks away at termini station so it was super easy to get around. definitely recommend it!

"Amazing hotel!!!"

5
16/04/2016

We stayed there two weeks ago. The hotel is near the termini station where you can also take any bus to every destination in the city. The interior of the hotel including our room was impeccable. Finally, the breakfast was to die for an only 3€ per person. I'll definitely stay there again in the future.

"Second stay at this hotel and will stay again!"

5
16/04/2016

Six years ago we found this gem by accident and this time we intentionally stayed here. Most of the staff who provided the impeccable service last time were still there and, therefore, the impeccable way this place is run remains. Every detail is attended to here and I have never seen a hotel cleaner than this one. The staff is efficient and gracious. They have the least expensive drinks in town in a very comfortable lounge setting and the breakfast at 3 euros can't be beat even if you are only doing the coffee, it is a deal. We will stay again if we return to Rome.

"Good beds, Nice rooms, Clean and Friendly... That's the way it should be!"

4
14/04/2016

Located just 5 min walk form the central train station in an area absolutely packed with hotels. Good restaurants in the neighbourhood and 30 min walk from all major Rome attractions. The room are excellent.. clean, well maintained, nice furniture and most important.. excellent beds. Excellent breakfast, especially for Italian standards. Bottom line: 1. What would be on a scale from 1 to 10 that we would book again?...... 10. What would be on a scale from 1 to 10 that we recommended this hotel? ......10. A very good hotel.

"Charming romantic hotel"

5
12/04/2016

My wife and I stayed for 3 nights at this hotel in a superior (deluxe) room. The room was amazing: luxurious, romantic, classic, with beautiful paintings and antique furniture. Beautiful street view, windows totally soundproof. There was also a separate "office" area of the room with a desk and chairs making the room in effect a suite. Bathroom was great (with a bath, not shower). There was also a sound system in the room where I could plug my mp3 player in... not just stereo speakers in the room but an extra speaker in the bathroom! As I learned from previous reviews in tripadvisor there was a very good quality bar in the hotel with free room service with extremely low prices (a bottle of wine in the hotel cost the same as a glass of wine in a typical restaurant). As a result of this constellation of loveliness, we spent most evenings in the hotel with no desire to go to a local bars or cafes (of which there were many). When we did go out, the two minute walk to the metro was great, and when we arrived and left it was only a 7 minute walk to the Termini (no need to get taxis or cart cases down stairs or onto buses). Breakfast was great and plentiful (did we really pay only 1 Euro per day for BOTH of us having breakfast?). The cost of the room was quite low (in my searching online I saw similar hotels that charged almost double what we paid for a similar room). Super friendly staff. Can't think of anything negative. Where's the 6 star button?

"A fantastic find"

5
09/04/2016

We are first time visitors to Rome and after looking on Trip Advisor booked this hotel. Thanks to everyone who recommended it. We have been constantly impressed by the friendliness and helpfulness of the staff, the quality of the service and the care and attention. Our room was well equipped and lovely and clean. The breakfast at €3 was a steal, there was a lovely buffet with both hot and cold food plus provision for gluten free guests. The ambience in the bar area which was really comfortable was relaxing especially after a hard days sightseeing. The hotel was near major transport links which made both airport transfers and general sightseeing easy. The streets around the hotel had lots of different restaurants enough to meet any budget.

"Such a lovely hotel"

5
06/04/2016

This was our second time of staying here and the hotel and staff were as wonderful as our first visit. Our room (which slept 3) was beautiful, very clean and had everything we needed. The breakfast is just fantastic. The bar staff and reception staff were so accommodating. We would happily return again and recommend this hotel to anyone travelling to Rome. It is slightly further away from the main attractions but don't let that put you off. It's only a 30 minute (slow) walk to the Trevi Fountain and Pantheon. If that's too far for you, the taxis are very reasonably priced as long as you confirm a price before getting in.

"Value for money Rome Hotel"

4
05/04/2016

Centrally located a short walk to a nearby metro station, and 10min walk to Termini station. All the Rome highlights were easily accessible using the nearby metro. The check in staff were very friendly and helpful, allowed us an early check in. The lift was antique and very interesting. Rooms are large for Rome standards. Wifi is slow at peak times. Breakfasts for 3euro is great value and a perfect morning started to explore the city.

"Hidden gem"

5
31/03/2016

It's 4 min from Termini and 1 min from Metro. The staff is great. The room is large and nicely decorated. It's in a quiet neighborhood eventhough it's very close to Termini. Great breakfast. The staff really throw a red carpet for you. Everythign and everybody is great in this hotel.

"Just as Great the Second Time Around"

5
26/03/2016

We were so pleased with this charming and good-value little hotel when we stayed here last July with a young granddaughter that we reserved another three nights when returning with the next grandchild in line for her tour of Europe. The rooms are charming and comfortable. A feature especially for kids is the antique cage-style double-door elevator that performs majestically inside the impressive staircase. The morning breakfast buffet is more than adequate with helpful staff to bring coffee and hot chocolate, a variety of fresh fruit and some homemade-style Italian specialties. The hotel includes a snug little bar around the corner from the lobby, and on two of our three evenings we sampled the attractive platter of complimentary little food items as we enjoyed our various beverages. A major attraction here is the staff. The employees are uniformly welcoming, friendly, and helpful. We extend particular thanks to Aman, who capably and cheerfully fulfills a number of functions including that of bartender. What a great location from our point of view! The hotel is up one short block and across the street from a Metro stop, and about a six-minute (at most) walk from the main train station in the opposite direction. There are numerous restaurants in the vicinity, including the modestly priced but enjoyable la Tavernetta di Ashmawy (reviewed separately) almost immediately next door across one small street. Both granddaughters also enjoyed stopping in for some of the best ice cream in the world at a gelateria just around another corner. The immediate neighborhood is relatively quiet with not too much in the way of automobile traffic and quite pleasant to walk around. At this point in our lives we mainly stay in large American-style hotels, but when we return to Rome this will continue to to be our residence of choice.

"Excellent value family hotel"

4
22/03/2016

This hotel was a real find and exactly as described: thank you Tripadvisor. The hotel was excellent value as they made up two single beds in the room so our family of 4 (mom, dad, two teenage daughters) were able to stay comfortably in just one large room, a huge saving. The hotel was spotless, the bathroom supplied with all conveniences, even a hairdryer, and large towels. The hotel is furnished in an old world style, but the level of cleanliness made everything attractive. The breakfast for 4 (in a lovely, sunny room) was included in the price of the room (we booked on the hotel website) and was lavish and varied. The location was very convenient: we walked everywhere during our 48 hour stay in Rome. The rooms have new insulated windows, and insulated doors to the hotel stairs and lift area so we slept soundly. The hotel concierge took care of our luggage on checkout day so we could make full use of our last day. One problem: the wifi was erratic due to a Facebook login system, but the hotel advised that they are changing this. Highly recommend.

"Well run, trustworthy and accessible. "

4
07/03/2016

I stayed here with my wife and 6 month old daughter originally in June 2014 for 3 nights. We subsequently had a wedding near Rome in May 2015 and found little reason to go elsewhere so returned. In our experience, the problem with Rome is finding a decent hotel that isn't excessively priced but where you get value for money. Obviously in a big city where you are walking all day it's important to return to somewhere comfortable and relaxing. The Canada was all of these things. The rooms were excellent, very comfy beds and clean throughout. Breakfast was very good and will set you up for the day. It sits about 5 mins walk from the main train and bus station so getting to the airport is easy. The staff were helpful too and it was moderately priced in comparison. I'd return to this hotel without contemplation. If you want a comfy and safe hotel this is a very sound choice.

"Wonderful hotel"

4
07/03/2016

We stayed here for 3 nights. Its location is great for sight seeing. The hotel is a 5 minute walk from the main train station and 2 main metro lines. You can get to any of the sights within 3-5 stops on the metro services. The hotel is beautiful, clean and comfortable. There are nice personal touches throughout the reception and bar area giving it a homely family feel. The decor is fresh yet like stepping back in time. The rooms are spacious, clean and beautiful. Breakfast is good with lots of choice. Special thanks to Aman the waiter/bar tender and the reception staff who made us feel special and couldn't do enough for us.

"Whilst in Rome"

4
04/03/2016

If you want a clean, comfortable, reasonably priced hotel in Rome, stay here. The hotel is beautifully located in a typically Italian, historical building and is very well maintained. The staff were friendly and helpful. The bartender was particularly personable and very accommodating. Our room was quiet - amazing in the middle of Rome but they have an elaborate window system which eliminates most traffic noise. The room was very clean and well appointed. The elevator was fun - how often do you get to use an efficient, historical piece of equipment - ride up and walk down. With the wonderful breakfast offered for 3 euros, we were kept going for a whole day of sightseeing. The Italians do not skimp on food and it was beautifully presented. The lobby lounge was a pleasant place to relax with a glass of wine after a long day seeing the amazing sights of Rome. The hotel is conveniently located a few minutes walk to Termini (main) train station and the metro is just around the corner - (use at your peril at rush hour). We would have no hesitation recommending this hotel and would love to stay again.

"Excellent place to stay"

5
27/02/2016

Beautiful decor and so clean. This hotel definitely lets you know you are staying in Rome. The bed was lovely and comfortable (2 singles pushed together) which is perfect if you have a partner that turns a lot during their sleep!!! Breakfast was excellent with loads to choose from and set within a gorgeous room. The metro underground was just around the corner which was so handy for getting out and about to all the attractions.

"Excellent across the board, highly recommended!"

5
19/02/2016

Let me back it up just a bit--I took a buddy to Rome in 2009, and when looking at hotel choice, this one had excellent reviews. I ended up booking at a different hotel, which was fine. So, when I visited Rome this past October with my wife and 7 year-old daughter, I went on the search again, and remembered the BW Hotel Canada's excellent reviews. I booked it, we stayed for 3 nights, and we all could not be happier. First, location is perfect; 10 minute walk from Termini train station. Rome's metro choices include going back to Termini, or, even better, a 5 minute walk to, I believe, Castro Pretorio (avoid the craziness of Termini). Hotel is in a great location, nearby to several small restaurants (we ate pizza at two of them). Our room was awesome! First, it was big and comfortable; had a large bed for my wife and me, and a separate bed for my daughter. We were extremely pleased with our room and just can't say enough! Saving the best for last, the breakfast was simply outstanding! I can go on and on about what was available, but just trust me, you will not be disappointed! My daughter is still talking about how great our room was and how the breakfast at this hotel was simply the best ever! Book this place and don't look back. Worth every penny!

"Beautiful hotel close to city centre"

5
18/02/2016

We stayed here for 5 nights, to take in the sights and go to the 6nations rugby match on the Sunday. The hotel is well situated for the centre of Rome, and maybe a 20 minute walk from the Pantheon, Trevi Fountain etc. The hotel is very clean and the staff are friendly and helpful. The breakfast consist of a very good selection of hot and cold meats, eggs, fruit, cereals, breads and yogurts. Cant fault it at all and will be going back in a few months to see the parts of Rome we couldn't fit in, and will definitely stay here again

"Nice stay"

4
16/02/2016

We just stayed in this property for a night but it was worth mentioning. The hotel staff were courteous and quick. The room and the bathroom was super clean. The bed was very comfy.The breakfast was very reasonably priced and tasted good with big spread.

"Very good & comfortable hotel in a safe surrounding"

4
15/02/2016

Location: Great, just 5 mins walk to/from Termini, and very near to the other subway station. In a safe surrounding, and walk from Termini is safe, is on a street with many restaurants. Room: very comfortable (bed is very comfortable), and well decorated Staffs: helpful, professional Other: breakfast buffet is good Price: a bit high, but I got everything i need Con: there is some noise of a small child running around & laughing in the morning (we stayed on the second floor which guests tend to walk pass quite often, esp in the morning from breakfast room.

"An excellent hotel which is clean and full of character"

5
14/02/2016

This hotel is situated a 10 minute walk from the Roma Termini. It is spotlessly clean, with large rooms that are full of character and beautiful furniture. There's no problem with traffic noise as the windows are well insulated. The staff are friendly and helpful. The breakfast is excellent value at €3 per person with a wide selection of pastries, meats, rolls and fruits, etc. Highly recommended!

"Far Exceeded Expectations - a Wow."

5
01/02/2016

A super clean hotel. Beds very very comfortable. Rooms have all the amenities and excellent Wi-Fi. Breakfast buffet in the morning is outstanding and at a cost of three Euros it is an absolute "must have" when you stay at the hotel. Hotel staff very friendly and go the extra mile in terms of customer service. No problem with English - all staff were able to converse in English.

"Nice city hotel"

5
24/01/2016

Very nice and neat city hotel at the heart of Rome! Very close to Termin station and surrroundings-around 600m- inside the room is so nice and rustic.. Very authentic. Definitely would restay! The breakfast was also very nice with a chic service!

"Huge Rooms Absolute Charm"

5
14/01/2016

I cant believe the luck we had getting in this quaint and friendly hotel Just minutes from the Roma Termini, Charming staff , nice breakfast buffet and The elevators old school cage closing doors just brings this place even more effortless Charm! It is literally in walking distance to anything you may want to see... Excluding the Vatican I recommend this hotel to anyone wanting to really experience Rome!

"Great Place to Stay"

5
07/01/2016

This hotel was close to the metro and the staff was very helpful in recommending places to eat. It was extremely clean and offered a delicious, inexpensive breakfast. The bathtub was, however, extremely skinny. The rooms were of adequate size and offered comfortable beds.

"Not a place I would recommend."

1
05/01/2016

We booked this hotel because of the location as it was very close to the train station. One night there was a nightmare. The hotel room was extremely dirty and had a very strong smell of urine. From non working TV to dirty Bathroom and room was my experience. It was by far the worst place I have ever visited. Please do not be fooled by the star rating.

"Great service and location"

5
03/01/2016

The hotel is very nice and location is prime. The room had nice space and very charming. The breakfast was great and the location was very close to the train station and many restaurants are close by. This was a great stay for our family would recommend this hotel to any one looking for a great value and location

"Quality Hotel choice "

4
02/01/2016

Travelling through Europe with husband, teen & a tween finding accommodation that is spacious, good quality and not outrageously expensive is a challenge - Best Western Hotel Canada proved to be perfect for our needs. The hotel is a short walk from the main Termini train station. We stayed 4 nights in a lovely period decorated room with a comfy queen bed and 2 single beds along the wall. We had plenty of hanging & drawer space and TV, 2 chairs and a writing desk. The staff were all very obliging and assisted many times with our endless questions. The elevator is a relic from another time and despite being very small and slow our kids thought it was great. The bathroom has an over-bath shower and bidet! There was a hair drier that was useless and as many pointed out looks like an elephants trunk. Other than this it was all clean and modern. Breakfast was included which is a bonus when travelling with kids. Good selection of fruit, cereal, juice, croissants , pastries in a very nice dining room. We had no issues with noise and found walking the area day or night to be safe. We ate regularly at the local restaurants and can recommend la Tavernetta di Ashmawy just down from Hotel. Good and service was great. We recommend Best Western Canada hotel to anyone going to Rome!

"Excellent hotel"

5
01/01/2016

A very good hotel, 500 m from the main station and 100m from metro station. Rooms are very spacious with excellent old times decor. Breakfast at only 3 euros is worth every penny for the variety on offer.

"Very relaxed and friendly service"

5
29/12/2015

Really lovely hotel with lovely staff. Nothing is too much for them. I loved their hotel lift (only 3-4 people can use it at a time) Haha. Breakfast buffet was plentiful and tasty. Rooms have ample space and we all had peaceful nights sleeping. Very near a train station and the main train station is also a mere few muinutes away. Will definitely stay here again!

"Elegant palazzo hotel"

5
24/12/2015

We booked four nights and when we checked in were up graded to a beautiful brand new remodeled suite with marble shower and frescoed ceilings. The only problem, though minor , was they had not yet adjusted their a/ c and heating system because our rooms were always too hot. The breakfasts were incredible, a groaning board of eggs any way you wanted them, breads, cereals, delicate cakes, sliced meats , fresh vegetables, fresh fruit and fresh juices and more. The staff was always helpful, courteous and charming. What more would anyone expect from a hotel. We have never found any other that has come this close to this perfection.

"Excellent hotel with friendly polite staff"

5
21/12/2015

Excellent hotel with clean rooms and good facilities. The staff were polite and helpful and the hotel was nicely presented. The location is good as the metro station is less than 5 minutes walk from the hotel. The room has everything you could want when on a city break including hair dryer, CD player, toothbrushes and all toiletries including a small toothpaste. The wifi was good and the maid service was great and timely. 5 stars

"Great location and awesome hotel"

5
01/12/2015

200m walking distance from Roma termini bus station. No need to take metro for coming to hotel its walk able from roma termini. Bigger clean rooms. Helpful staff. Great breakfast in just 3 Euros. Big waiting hall. Great comfort in budget price. No refrigerator. Speakers available in room.

"Fantastic Hotel Close to Train Station"

5
24/11/2015

We loved Hotel Canada. The old fashioned lift was such an architectural gem! Rooms were not tight, breakfast was wonderful (full breakfast with eggs/sausage, provided cappuccinos, etc). Only recommendation is to get some not so firm mattresses, but that's each person's preference! It was a bit pricier than I would have liked to have spent, however, it was worth it to not be concerned with a B&B that could have been overbooked and cause us to move (like many comments I have seen on trip advisor). If you want a good hotel, good breakfast, no hassle, lots of help with your itinerary, kind of place, this is your hotel. We had no issues and were able to have a wonderful vacation.

"Nice rooms, great staff and metro nearby"

4
24/11/2015

We stayed here for 3 days. The services of this hotel is what you expect from a 4 star hotel: great staff, good breakfast and comfortable room. The only remark I have is that the floors of the room are from stone so it is sometime a bit noisy. There are also smoking rooms (one next to us) which might be uncomfortable.

"Weekend in Rome"

5
17/11/2015

I spent a lovely long romantic weekend in Rome in November. The hotel was lovely very clean and tidy. The staff spoke good English and were very helpfull. We had a standard Room which was beautifuly decorated, the only slight downfull was the shower which was not very powerful. The hotel is in walking distance to most of the attractions (between 20-30 minutes walk), I would defiantly come back to this hotel. I fell in love with Rome it has so much offer.

"In Rome you cant go wrong, with Hotel Cananda"

5
16/11/2015

I was a little apprehensive when the wife booked a Great Western Hotel in Rome. Was I wrong, This hotel had everything you want for your stay in Rome. The staff was un real, they cared that you were satisfied and happy. From the manager to the room attendants they all were perfect. Small elevator but it was fun. The breakfast (Included) was the best I have ever seen at a hotel. Coffee is strong drink

"Very nice hotel"

4
16/11/2015

The room was very nice , spacious and bed was perfect . Just 2 minutes walk from Metro station ( Castro Pretorio) 2 stops away from Colosseum . The hotel is surrounded by pizzerias , ice cream shops and restaurants as well as a supermarket . Breakfast was great , the only bad thing was the elevator which is too small even for 2

"Very nice hotel!"

5
12/11/2015

Excellent bed: high, soft but rigid (those who know, understand); good shower, although the water pressure might by on the low side for some. Very nice breakfast, plenty of choice, although for lovers of english breakfast maybe not too much (no sausages, for example). Excellent location, near Termini, and for those walkabout-inclined, one arrives in not too much time also at Saint Peter's. There are plenty of dinner possibilities in the area, but I'd recommend going to the center. The Trevi area is at 20 minutes on foot, and in via Rasella you will find the Hosteria Romana, which is the best!! Book beforehand, though, it fills up quickly!

"Spent 3 days at this hotel."

5
11/11/2015

Very nice hotel, pleasant staff, lovely room. Great bed. This hotel is not far from the Train station and there were several good restaurants within walking distance. It is a truly Canadian Hotel with a bar that carries Canadian Rye Whisky!

"Charming"

5
10/11/2015

Wonderful safe, quiet comfortable and reasonably priced hotel. Just a few steps from metro station or 10 minute walk from Termini. Staff friendly, helpful cheerful and polite. Breakfast spectacular and lobby bar quaint and inexpensive. Lots of restaurants around but not much shopping being somewhat of a business district.

"Hotel Canada Rome"

5
09/11/2015

A lovely typically Italian small hotel ( 80 rooms ) The décor is beautiful with painted ceilings, antique furniture, quaint 4 person lift. Our standard room had a four poster bed, was exceptionally clean, good sized bathroom, lovely antique furniture, wifi. Breakfast room also tastefully decorated, cereals, continental, croissants, toast, tarts??, egg & bacon questionable but we had a good breakfast before setting off for the day. Only a 10 minute walk from the train station, so no need for a taxi if you enjoy a short walk. Plenty of restaurants around the hotel, so a really great location.

"Everything great but wi fi"

4
02/11/2015

Would use the hotel again. Room was great. Breakfast very good, staff very helpful. Location not central but within walking distance. Very close to Metro. Strongly suggest getting Metro pass. Easy to use and a great way to get around. Keep your head up for the obvious deterrents pick pockets.Otherwise the way to travel.

"Honeymoon trip "

5
02/11/2015

We stayed here for 2 nights after our cruise had finished before flying home. It was excellent very nice, fancy and traditional Italian hotel. Decent size room, bathroom and shower, the biggest of our trip. Reception is open 24 hrs which is very handy for late check ins and early checkouts. Nice restaurants near by - Mamma Angelos and the Brambles. Very reasonably priced and only a 10 min walk from Termini. The only thing I would suggest is request a room away from the old style lift and marble stair case area, it gets very noisy outside your room. Would highly recommend.

"Nice hotel in a convenient location"

4
01/11/2015

I had two rooms in the hotel Canada for a break in Rome, with my husband and I in one room and my 70 year old parents in another room. Their room was 104 it had a huge private balcony and was done in a nice traditional style. Our room was 204 which also had a small balcony and was done in a more modern style. Rooms were well appointed, spotlessly clean and big for a major city. found the staff to be very friendly and the hotel bar was dirt cheap and had a lovely barman. Also special praise for the hotel manager -- my mother was in a panic because she thought she lost a favourite ring (she was mistaken, it was actually back home) but hte hotel manager had a a very patient and calm manner even during a stressful circumstance and he handled the situation perfectly. The neighborhood isn't the most scenic in Rome but it's so convenient to public transport at Termini. and we found quite a few nice trattorias within a few minutes walk for good dinners.

"Perfect location"

5
31/10/2015

Fabulous hotel. Great location. Lovely rooms and excellent staff all so friendly and helpful especially the barman and reception staff. Good breakfast. Great restaurants nearby. Would stay here again if back in Rome.

"Lovely, spacious rooms, but..."

4
29/10/2015

Rooms are very spacious and comfortable. Music available in rooms, but CD player did not work. Location within walking distance if main Rome train station. Owners attemp to keep "old world charm" also produces some difficulties for travelers. Main entrance requires carrying suitcases up 3 or 4 steps. "Original" elevator is charming, but not very user friendly. Limited space for buffet breakfast, but food options and quality are very good. Excellent staff. Close to very good restaurants and laundromat.

"Definitely recommend"

4
28/10/2015

Stayed here for five nights. The hotel is in a great location if you want the freedom to catch public transport as its only a five minute to Termini rail and bus station. Plus Castro Pretoria metro station is just around the corner. Hotel had traditional and well kept rooms. Well presented large continental breakfast on offer. The hotel bar has the lowest prices for drinks in the area Euro 2.50 for a 250ml white wine!! The staff were great, very friendly and welcoming. Nothing was too much trouble. Also, the antique lift with metal grill door was really great fun to use! Plenty of food and drink options within walking distance. Although these tend to be more comfort offerings than trendy/upmarket places found elsewhere.

"Great location, great staff, great rooms."

5
25/10/2015

This hotel is conveniently located within walking distance of the main Termini station which gives you access to the metro, buses and of course trains to and from the airport. Charming hotel with friendly, helpful staff. The concierge was particularly helpful recommending restaurants to eat in, all of which were excellent. Our room was spacious and stylish. We would definitely choose to stay here again.

"Good if not overlooking the main street"

4
24/10/2015

Good hotel overall, friendly people at reception, large comfortable and nicely decorated rooms. Simply don't accept a room on a lower floor overlooking the main boulevard ! You won't be able to open the window. Apart from that, good place to stay in this part of Rome, close to Termini but not too close, near some nice restaurants, and 100m from Castro Pretorio metro station.

"Local and typical with good service and nice rooms"

4
23/10/2015

The hotel is a renovated old building with an ancient, but in good working order, elevator. The rooms are spacious and have the amenities you would expect for a 3-star hotel. All is very clean with impeccable service at the front desk. Breakfast buffet is plentiful and has a great choice. The location is close to the universities so the area is quite animated in the evening. It is slightly remote to the typical Rome tourist attractions but you can be at the Termini train station in less than 10 minutes walk and take advantage of all bus and subway connections from there. Great choice overall.

"Long weekend in Rome"

5
23/10/2015

Upon arrival the lady in reception greeted us very warmly and gave us a room upgrade which was a very pleasant surprise! A gentleman showed us to our room and immediately followed with our luggage - he was very informative and helpful. The room was large with a seating/dressing area and a large comfortable bed! The bathroom was a 4 piece suite and every where was very clean. We requested some additional towels during our stay and these were brought to the room within 5 minutes which was very impressive. The room had great blackout curtains and shutters which contributed to a great night's sleep. The breakfast room was pleasant and again the staff were very welcoming. There was a variety to choose from which included eggs, bacon, cold meat, cheese, fruit, yoghurt pastries and cakes. It was a very comfortable stay and the hotel is just around the corner from the underground station, restaurants and even an ice cream factory!

"Good Location, good restaurants nearby"

3
23/10/2015

The hotel's location is very convenient for going to the Roma Termini Station. Hotel itself is located in a rustic building similar to pretty much all hotelsin the area. Staff speaks English and can be very helpful about guiding your way to Rome's Streets and stations. Room is basic and clean. I found the room pretty small but I don't know if this is a Standard for Hotels in Rome. The AirCon is not very powerful and you can't sleep the whole night without waking up once or twice because of lack of fresh air. Breakfast Buffet was nice but not very varied. Overall a decent hotel if you want to stay near Termini Station. I would recommend Bramble Bar & Kitchen near the Hotel for Dinner which is excellent.

"Great location, great staff, great amenities, comfortable and clean rooms."

5
17/10/2015

This hotel was actually recommend to me by a colleague so we decided to try it. We got a good deal on two rooms and requested to have them as close together as we good. As others have mentioned, it's a quick 5-10 minute walk from the Termini train station and we never at once felt unsafe in the area. Check-in was quick and the staff was very friendly. We had a lot of bags, so they told us to leave them and they delivered them up to our rooms on the second floor. The rooms may look a little "out-dated", but they're actually pretty neat and make you feel like you're in an ancient Rome setting. The floors and rooms were clean, bed was comfortable and rooms were still pretty spacious. The hallways were clean and nice as well. One minor caveat I had was that the air conditioning was not as strong as I hoped, so with the humid days it would get kind of warm in the room. Additionally, the free wifi worked, but the connection was pretty weak. No problem as if you went to the lobby it was strong. The breakfast buffet was amazing, the food was delicious but I recommend you try to go down early as lines start to form around 9am. Cab ride to the Colosseum and Vatican was around 15-20 Euros from the hotel.

"Good value, great rooms, not the best for sightseeing on foot."

4
17/10/2015

I chose this hotel based on the reviews and the price after looking at a lot of options. Overall very happy, though there are a few downsides. Pros: The main draw for me is the very nicely decorated, clean rooms that are relatively large for a European city. Our standard room was spacious with a four-poster bed and a nicely sized bathroom. Great rain shower, good toiletries. For a 4-night stay I wanted to ensure we return to a room that is comfortable and not cramped, so this was ideal. Breakfast is good with a wide selection and good service. Location is good if you need to use the train or are happy to sightsee using the Metro - one stop is just around the corner, while Termini is about 7-10 mins walk away. Cons: A bit far from most attractions if you want to explore Rome on foot, which we did. Colosseum and the forum are about 35 mins away. Pantheon and Piazza Navona about similar distance. We walked across the river to Trastevere one day and that was about an hour and a bit more. It's not that it's really far, but after a long day of walking around the sights it'd be good to return to a hotel closer to the center. Better for after dinner strolls or drinks too. The area around Termini is not the nicest, with slightly shady types hanging around, though walking back at night is fine and we didn't feel unsafe. Next time I would choose another area however. Finally, the noise outside the hotel was pretty serious for several nights in a row. A bar was right outside our window and one night there were football fans yelling till midnight. Another night we were woken by loud drunken people talking on the street for what seemed like forever. Best get a room not facing the street. My partner also complained that the bed was sunken on his side but I didn't experience any problems. Rooms have no minibar, which is slightly odd. Finally, we were not too happy with the reception staff changing the city tax amount at the last minute. We were told to keep 24 euros in cash for that payment, but on check out they somehow changed it to 32 euros. It was a 'mistake', we didn't have the extra cash, and in the end they said we could put it on credit card. Fine if they miscalculated, it just didn't seem very professional.

"Best Western would not work with us."

1
15/10/2015

We tried to make an online reservation at a Best Western in New Brunswick, Canada and mistakenly reserved a room in the wrong city thousands of miles away. We noticed the mistake immediately and called the toll free reservation number and explained. Best Western "could not" change our reservation. We came home instead of continuing our vacation in Canada.

Hotel_Canada_Roma, Proprietario at BEST WESTERN Hotel Canada, responded to this review
Dear Sir, We would like to be informed WHY you make such a bad review on our hotel, when you NEVER HAVE ANY CONCTAT WITH US. We are sorry for what you occured, but we think not to be responsable at all for all that you have experienced. You have made a hotel reservation, for a wrong Hotel, a wrong country, a wrong city, with a wrong monetary value... Then, when you have realized YOUR mistake, you have tried to cancel it with Best Western USA in America. (we are only a Best Western affiliated -independent- hotel) They have refused to do that, as per the reservation policy. In fact, you had reserved a prepaid rate, which is no longer cancellable and refundable. Now, we would like to be informed WHY you make such a wrong review on our hotel, when you have NEVER STAYED WITH US and NEVER CALLED US directly to inform us about your intention to cancel your booking. We hope you would like to experience our hotel in the future, so that you will be able to express your comments about us. Thank you for your attention. Best regards

"My Home away from Home"

4
14/10/2015

We stayed here two years ago and it is still great. The hotel staff are excellent and it is the best place to get a beer or glass of wine in Rome. The hotel is very close to the main train station which is very convenient. The hotel has invested in excellent Windows that keeps noisy Rome on the outside.

"Good Hotel with a Lovely Ambience"

5
13/10/2015

We stayed as a couple at the beginning of October and really enjoyed staying at this hotel. It's conviniently placed for the metro and also the main railway station and so getting around is really easy. We had a standard room which was big enough and even had a four poster bed and a safe behind a picture! The lift is described as a 'curio' of the building, I'm not sure how old it is but it is fantastic period piece and redolent of a bygone era. There's no automatic doors or 'talking assistant' telling you what floor you're on. You have to open the safety door to reveal what looks like Dr Who's Tardis, but with only room for 4 people and velvet lined walls. You then enter the Tardis and close both doors before selecting your floor. At your destiation you a open the Tardis doors and then the safety door to exit. Breakfast's are good and the bar is wonderful and we found the free wi-fi to be good. There is a wide slection of restaurants literally on the doorstep. I definitely recommend this hotel.

"Great location"

5
13/10/2015

Great location.Near to the metro station and bus stop.So easy to explore the city. Close to the hotel there are some nice restaurants.The rooms are so beautiful decorated.Italian style.Breakfast,what to say.So many choices.Just book here.

"Great service"

4
08/10/2015

I visited this hotel few months ago, good location next to the central station, comfortable clean rooms, but their customer service was excellent. I was with my mother on that trip, who forgot her leather jacket at the hotel, so without any hassle or delays the jacket was shipped back to me in no time. Thanks

"Eerie feel and aged everything"

1
08/10/2015

No aircon. Sunken bed. Bad wifi connection. Bad tasting breakfast. Loud throughout the place. Old furniture. Unpleasant stay in a historical location. Only good thing about this place is the bar. Affordable drinks and cute sitting area.

"Long Weekend Stay"

5
07/10/2015

We stayed for 3 nights at the beginning of October. The hotel is clean, rooms are spacious with a boutique antique feel, staff were friendly and breakfast plentiful. The metro is just round the corner however you're better off walking to the main station 5 mins away rather than changing (depending which route you take). The hotel is a little further out than we expected, there was also a metro strike the day we headed for the Vatican, so we walked, took approx. 40 minutes although we are speedy walkers. The main hub of evening activity is around Trevi Fountain / Pantheon, taxi from the hotel costs 11 euros however may be cheaper to flag down one from the street or just walk approx 30 mins (safe enough). Breakfast was good but on a couple of occasions tables were limited. Overall we had a great stay in a nice hotel. If you're a single female you may want to be closer to the main hub, not that the area around the hotel is bad, however the main train station (which you have to walk past) has the odd homeless sole roaming about.

"Excellent"

5
03/10/2015

Easily upgraded to a better room and when we got back to the room there was a complementary bottle of champagne in the room after a night out. Very clean very friendly and attraction very close by as in the termini for getting places quick.

"Stayed a week, they never made fe feel welcomed"

3
01/10/2015

Its a nice hotel, room was small but OK, liked the balcony into the courtyard and though the lift was neat. Not sure how they received a high trip advisor rating as this is what caused me to choose this place post cruise. The front reception desk is a big disappointment, made us feel un welcomed the whole time almost grumpy like, real stale, especially the bigger man. The breakfast crew were good, but again the whole feel is stuffy. Location is good, but there is better. Air Cond was poor. Try to stay on other side of Termini station. We paid lots per nite, I would have used that money elsewhere. We stayed at Best Western Hotel Mondial pre cruise. Nicer, better location and of course made us feel so welcomed and were very helpful. Wish this is where we chose for post cruise.