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Best Western Hotel Piccadilly, Rome

4.0/5  - basé sur 803 notations.
Via Magna Grecia 122, 00183, Rome, Italy - See map

The Best Western Hotel Piccadilly is a comfortable, small hotel centrally located in a commercial area. We are close to San Giovanni Laterano, the Colosseum, and to the metro and bus stations. Our amenities include an on-site bar and lounge, color television, hairdryer, free Wi-Fi, and the first item in your mini-bar is free. Non-smoking rooms are also available. 10% national VAT included. Local city fee is 4 EUR per night per person over 10 years old. The additional fee is excluded and it will be paid directly at the hotel. Enjoy your stay.

Best Western

Hotel Piccadilly

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Hotel advantages

Guest reviews

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Certificate of Excellence 2018
based on 801 guest reviews
NOTE ISSUED
Excellent
228
Very Good
390
Average
151
Poor
22
Terrible
10
REFER TO NOTICE
Business Business
102
Couples Couples
338
Family Family
166
Friends getaway Friends getaway
98
Solo travel Solo travel
49
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Comfortable stay"

4
18/09/2018

Booked as part of a city break. The hotel is in a residential area, but the attractions are easily reached by metro. The hotel is not suitable for less mobile guests as there are several steps up to the first elevator. Check in was available from 12 noon and reception staff were friendly and efficient. The room was on the small side, but had everything necessary for a good stay. The bathroom was well equipped and modern. Towels were changed daily and toiletries replenished. The air conditioning was a bit noisy, but worked well and was welcome in 30 degree heat! There was a free welcome drink with nibbles on the first night. The breakfast room on the 8th floor had great views over Rome. The choice was good and a mixture of hot and cold food. There is a nespresso station. Staff were polite and helpful. There were a few choices of bars, cafes and restaurants in the area. We would definitely stay here again.

"It's just an OK Hotel"

3
09/09/2018

The hotel is out the way in location so you will need to take the train or bus to get around. The neighborhood is a little questionable. The rooms are average, clean but bare nothing exciting. Note they do not have wash clothes! Breakfast was fantastic. That was the best thing the hotel had going for it only 3 euro per person and yummy. The staff not really friendly. Not the best customer service. That was disappointing. We expected more from our overall experience at this hotel. If you go don't go with high expectations I don't recommend it.

"Roman holiday"

4
28/08/2018

Stayed at this hotel for a long weekend staff are very friendly and helpful the breakfast is really good with plenty of choice and a lovely view as it's on the top floor overlooking Rome although it's not in the centre it's only a 15 minute walk to the colosseum or a short walk to the metro so in a really good spot to get about

"Best western"

4
23/08/2018

Stayed 6 nights at Best Western piccadilly last week. Hotel clean and tidy. Room small but again clean. We booked 2 rooms for the 4 of us so we had more room. Breakfast was on the 8th floor, views over looking Rome. Standard continental breakfast. Think the restaurant was in the same place but was closed for holidays which I've never seen before in a hotel. On good bus route, 87 bus takes you to the centre of Rome so you can get off most of the attractions plus the metro just down the road too. For the price we paid the holiday ticked all the boxes. Clean, tidy, easy assess to the centre plus a great ice-cream parlour down the road.

"Great Hotel"

4
21/08/2018

Enjoyed our stay here, good enough sized room for the amount of time we spent in it, clean, good shower and good breakfast. A little away from the main attractions but the bus outside can get you to them.

"good value base for exploring Rome"

4
11/08/2018

Basic hotel but very clean bedroom with the essential air con! near tube station and bus stop outside - nice bars and restaraunts nearby. Breakfast basic but has what you need. helpful reception staff.

"City Break"

3
07/08/2018

Hotel room and inside was good. Big room for two adults and son. Modern and nice bathroom. Exterior building could be improved as bit rundown. Good breakfast and staff. Close metro and a few nice bars and restaurants close by.

"Great "

4
17/07/2018

Stayed here, for 3 nights. Found staff very pleasant, reception staff ready with a smile and willing to help. The rooms are quite small but beautiful and big enough for what you need. Very clean and comfortable. Good base for colluseum etc,, but not much going on close by on an evening. Overall, enjoyed our stay.

"Lovely staff"

4
02/07/2018

Lovely location, lovely people, great air con, lovely breakfast. The classic triple room we booked did not have the 3 beds we were expecting. It had a double (huge) and a single bed which resembled a camp bed for the 3rd adult in our party. We had not expected this.

"Excellent value for money"

5
18/06/2018

The Hotel Piccadilly is a great hotel, my wife and I stayed for twenty nine days to see the sights of Rome. Perfect base from which to explore Rome with great transport links to places of interest. Safe location with plenty of shops, bars and restaurants to visit. The reception service is absolutely wonderful , nice and warm smiling staff. When we checked in, they offered welcome drinking coupon.The Room was clean & tidy and had double glazing and shutters so there was no noise to interfere with sleep. A big highlight of the stay was without a doubt was the buffet breakfast, and the view of Rome from the breakfast room on the 8th floor is amazing. Excellent value for money.

igiuliani, Responsabile relazioni pubbliche at Best Western Hotel Piccadilly, responded to this review
Dear bgb173, Thanks for sharing your opinion on TripAdvisor. All the Staff works daily to offer the best service to our customers and we are very happy that your experience was positive! It is a pleasure for us to know that you found easy move to the main attractions from the Hotel, and you enjoyed all our services, expecially the view of our breakfast room! We hope to see you soon again here at Piccadilly. Best regards.

"Average hotel with good service"

3
16/06/2018

Being on one of the busy and congested area, the rooms are small, pretty small but well maintained furnishings and cleanliness this property is worth a stay. You can reach city Center in 15 minutes thanks to its proximity to two metro stations. Breakfast spread was satisfactory and polite staff as well. Lobby has got a complementary coffee dispenser that comes in handy when you return tired.

igiuliani, Responsabile relazioni pubbliche at Best Western Hotel Piccadilly, responded to this review
Dear drajay2020, Thanks for sharing your opinion on TripAdvisor. It is a pleasure for us to know that you found easy move to the main attractions from the Hotel, and you enjoyed all our services. We hope to see you soon again here at Piccadilly. Best regards.

"Small but good for short stays"

3
29/05/2018

Small rooms but its clean and good service, Very close to Metro and to the Colosseum, all you need is all around like restaurants for dinner and for lunch , staff is helpful and very polite, arrangements for transportation to airport can be done at the hotel too. Good breakfast

igiuliani, Responsabile relazioni pubbliche at Best Western Hotel Piccadilly, responded to this review
Dear Simon V, Thanks for sharing your opinion on TripAdvisor. We are very happy that your experience was positive. We do our best every day to give the best services to our Guests. We hope to see you again in our Hotel when you will come back to Rome. Kind regards.

"Convenience to the number 87 Bus!"

5
30/04/2018

Small rooms for me and my brother, but after all we only booked single rooms! Everything was clean and pleasant although the safe was locked and wouldn't open. Staff at reception were very efficient and approachable. The buffet breakfast was fine and included my staple requirements of eggs, bacon, toast and coffee! The hotel, although centrally located in business district, was a 12 to 15 Euro taxi ride from the attractions of the Coliseum, Spanish Steps etc. Not a problem.....directly across the road from the Piccadilly was the number 87 Bus Stop. For one and a half Euros per trip you could get within walking distance of all the iconic sights, Trevvi Fountain, Navona Square,Vatican City etc. And they ran all day and night at 20 minute intervals. The hotel was also within easy distance of several restaurants and bars. Highly recommended!

igiuliani, Responsabile relazioni pubbliche at Best Western Hotel Piccadilly, responded to this review
Dear jepage2018, Thank you for your review regarding your stay at Piccadilly on Tripadvisor. We are very happy that our services were up to your expectations, and that you enjoyed the variety of our breakfast room. We hope to have the pleasure to see you again here at Hotel Piccadilly! Kind regards.

"Very simple hotel"

3
19/04/2018

I just left the hotel after staying for 3 night. Small hotel in a nice neighbourhood, quiet, close to the metro station and walking distance from colosseum. However, very old and not updated small room, no ac, very simple breakfast.

"Not good"

2
17/04/2018

Location: Between 2 metro stations, so not close to any. Ventilation: No A/C available, although advertised, resulting in poor ventilation and hot temperature. Rooms: Really really small ones. Food: The breakfast is good.

a_carmignani, Direttore at Best Western Hotel Piccadilly, responded to this review
Dear gghatt599418, I recive your survay without surprise , From the first time you arrive in Our Hotel you start with your absurd request : 1) you reserve a single room with a single bed and want to sleep with your wife . For this we give you another single room ( the only one available ) with a 50% discount 2) You ask for air condition but we explain to you that in this period with 10/ 18 ° the air condition is switched off you said that on website is wright that we have air condition . We have also the warm air but in August with 40 ° is not on power and not for this we can have a complain! 3) You ask for breakfast that was not included in your reservation and we give you for free to you and your wife! I think this is in half for describe what kind of guest are you! I hope that all people read this comment end our response understand the situation. Kind regards Amedeo Carmignani

"Good choice "

4
06/04/2018

In a good neighborhood. Very easy to go everywhere by the foot but also it is a bus station and a metro station. You can find very good pizza and pasta around the hotel super market and many stores to shop. Good rooms, very good breakfast. Good for families.

"Comfortable, convenient and Friendly"

5
30/03/2018

We arrived quite late to the hotel where we were greeted by the receptionist who already knew our names (nice personal touch) and which rooms we were going into. This meant checking inn was easy and hassle free. Our rooms were very comfortable and clean, one had a balcony and one had a nice big window looking out onto the street. Great views. Breakfast was a continental style buffet, with a great choice of pastries, fruit, ham, cheese, egg and bacon- it definitely set us up for a day of sightseeing. The metro was a short walk away and the colosseum was approx a 30 minute walk. All staff at the hotel were friendly and helpful.

"Great hotel"

5
26/03/2018

Just home from our visit to Rome and had no issues with the hotel, 5 minute walk to the nearest Metro which takes you to the main areas. The room (602) was nice and sufficient for myself and husband. Toilets look like they were recently upgraded. Beds were comfortable, not much noise from traffic with the shutters closed and plenty of space for clothes. The buffet breakfast on the 8th floor was great too a good selection of pastries and rolls only gripe would be that the tea and coffee were almost cold but the Nespresso machine was great and came out warm plus you could ask for hot chocolate too. I would recommend this hotel. Reception staff really helpful too.

"Small, comforable, convenient"

4
23/03/2018

This hotel has something rare in chain hotels: single rooms. Clearly it could be costly to rectify some of the following items in the whole hotel, but they could be noted for specifications for new hotels and renovations. Room 608 (photo) was small but adequate; the view from the one window (photo) was Roman urban. Storage space for clothes and luggage was good, with normal clothes hangers (not the non-steal variety with metal connections, which can be very time-consuming, as it is impossible to manipulate one with only one hand). The room was fairly quiet – limited, occasional noise from the corridor and adjacent rooms. The room key worked well but was harder to return to its container than in most hotels (photo). The hotel is in a quiet location in a fairly pleasant area, and the staff were welcoming and friendly. The shower room was small, but adequate, except for the lack of a toilet roll holder: this was rectified on the second day of my stay. The hot water came fairly fast and in an adequate quantity, but the mechanism for changing between the fixed, overhead shower and the hand-held shower head did not work properly: this too was rectified on the second day of my stay. In the shower was a string pull: no indication of its purpose (emergency, as its red knob suggested? air extraction?). The tissue dispenser was appreciated. The waste bin had no inconvenient pedal-operated metal lid. The cleaning staff were thorough and did not move my possessions around. There were door hangers for privacy and “Clean my room now” – the latter something of a rarity. The hair dryer was visible immediately, in the bathroom. There was plenty of space for place for a computer, but not enough power points. The WiFi was very good. There was a clock in the television, but the figures were faint. The tea- and coffee-making facilities were welcome, especially the camomile tea, uncommon in most hotel rooms. It was however very difficult to fit the kettle's plug into the nearest socket, because the prongs were too big. TV – The very limited guide in the Guest Directory confirmed that there was a huge selection of channels in Italian and three in English (Russian and two French) and one German. I found some 100 channels before I gave up. The breakfast buffet was good and varied, with a small selection of hot food. The breakfast room (photo) was very bright and of adequate size. On the tables, there were table waste containers (spazzatura - photo), common mainly in Germany. Free newspapers were available in the lobby, all but one Italian. The welcome drink and snack were appreciated. In the reception was a functioning printer – with instructions in Italian. For future users, the Italian for PRINT is STAMPA.

"Hit and miss"

3
19/03/2018

Hotel in good location with 2 Metro stations within 5 mins walk. Staff helpful and friendly; breakfast reasonable According to signs there are currently improvement works going on - hope this is to the rooms My room had peeling wallpaper, electric sockets hanging off the wall, shower fittings loose and a kettle that didn't work (replaced when requested) and adapter provided so could use in room rather than corridor! Also offers public PC and printer but printer was not usable when I was there Would not rush back here - not the best advert for BW hotels

"Highly recommend"

5
04/01/2018

The hotel is located pretty close to San Giovanni subway station (within 6 minutes you get there). In 15-20 minutes you get to Colosseum by walk. At the reception the front-desk employees were very nice and helpful at check-in, check-out and during our stay there.The breakfast was excellent (swedish buffet with lots of different food dishes). `The room was well equipped and cleaned everyday.

"Value for money!"

5
29/12/2017

We stayed in hotel for 5 nights. The room was clean, with balcony and view to main street. Also the breakfast was deliccious! Friendly and helpful staff, specially Gianfranco!!! We are absolutely satisfied!!!

"Perfect For A City Break"

4
12/12/2017

I stayed here in March 2016 with a few friends and it was lovely. The rooms are clean and the staff are friendly and helpful and welcomed you with a glass of bubbly upon arrival which was nice. The breakfast bar and food was lovely and had some amazing views as your at the top of the hotel. The location was ok if you don't mind a walk, or jumping on the metro. Had a brilliant time in Rome and looking forward to coming back, I would defiantly recommend this hotel to friends and family.

"Great place"

4
27/10/2017

Stayed here for 2 nights and thought it was a great little hotel. Room was a twin and was small but big enough for two beds so that was fine. Bathroom was again small but lovely and modern with a hair dryer. The room had a mini bar which we didn't use. A nice balcony overlooked the main road so was nice to watch the world go by. A lovely continental style breakfast was included which was an added bonus. The hotel is a 30 minute walk to the colosseum and about a 1 1/2 hour walk to the Vatican City but there are good transport options around although we did decided to walk everywhere having breaks in between. After looking around the city we were glad we chose this hotel also ugh a bit out of the way a nicer area in our opinion. I would recommend it and would definitely stay there again.

"4 day break"

4
18/10/2017

It doesn't look much from the outside but a warm friendly welcome awaits inside. The room was small but clean and had everything you needed. The breakfast room on the 8th floor has stunning views over the city and plenty of choice for breakfast.Although not central it was half hour walk to the Colosseum .

"Good localization and nice stuff"

4
14/09/2017

Old building but quite big rooms. Nice view from breakfast room. Kind stuff. Nice renowated bathrooms. And room was quite large. Hauskeeping worker was very kind and make a really good job. I could recomend this hotel to friends. Air-conditon and internet was working as should.

"30th birthday"

4
10/09/2017

Stayed here with my husband and friends last year for my 30th birthday and loved it. The location was great for us as there was a bus stop on the opposite side of the street which we used every day! Our room was extremely small but perfectly fine for the 2 of us, it was located at the back of the building and was very dark and quiet which for me was a huge bonus. Our friends room was next to the restaurant and located at the front of the building, it was huge but they complained about the noise from outside so I think we got the best one. Our stay included breakfast which was pleasant, not loads of choice but certainly enough for us All in all a great place and I would definitely stay again.

"Good value, clean, but small"

4
04/09/2017

I booked a single room and that is what you get on the continent as opposed to most parts of the world where a single room still means a double bed. But that's what I paid for. Fine. The positives: clean, neat, well stocked with toiletries and towels, quiet, efficient staff, good air con, only a ten min walk from a metro station. There a couple of nice cafes around and a supermarket over the road but only one bar around the corner that I could find. The negatives: there's a weird two elevator system, where you get one elevator up to reception and then cross reception to get another to hotel floors (okay, no biggie), there's a set of steps to get to that first elevator, there is only one English language channel on the teev (which again is no biggie but it'd be great to have a had an English language news channel), the bathroom is long and narrow and you have to go sideways past the bidet to get to the toilet and also twist around the holder for spare toilet holder which is at shoulder height on the wall in front of the bidet, if that makes sense), the show drained slowly which meant you are standing in about an inch or so of water (which is not pleasant or all that safe). As you can see, the negatives are no biggies for the most part but enough to lose a star IMO. I would stay here again.

"Perfect choice "

5
02/09/2017

The hotel is very close to everything .. the bus station is access the street .. 5 minutes walking to Metro station San Giovanni, many restaurants, cafe, shops, pharmacy, supermarket .. everything is available and just 1 or 2 minutes away. Room is small but fine and practical, clean and cosy .. I was lucky to get a room with Balcony .. the view is nice. At the Reception we met Ivan who made our experience more enjoyable by being very helpful, friendly and informative. The breakfast is ok .. not much varieties but ok. Hotel gives good Value for money, the price is good.

"Great hotel"

5
31/08/2017

Stayed here a few days ago, you can't beat this hotel for value. Spotless, super friendly and helpful staff. We was very comfortable during our stay here. Breakfast was very very good for the cost. Would definitely recommend staying here.

"Lovely hotel"

4
25/08/2017

Arrived lunchtime on Thursday a bit earlier than planned but the young lady on the desk couldn't do enough to help us. She got us onto our room early and helped us book some trips. Can't speak highly enough of the staff here. Always polite and helpful. It isn't a big hotel but it is clean and the food at breakfast is excellent. Is a little out of town but I picked it for its proximity to the metro. Unfortunately this section of the metro is being rebuilt but it is close enough to walk. All in all a good place to base yourself

"Very clean and comfortable"

5
11/08/2017

We stayed here for 5 nights which were extremely comfortable. The rooms were very clean and the service was great. The highlight was the breakfast with lots of variety at only 2 euros per person. I would definitely stay here again.

"Really clean and helpful "

4
19/07/2017

The hotel is in quite a good location and easy to get to the staff are really friendly and helpful and the rooms are clean and air conditioned it's only a couple of minutes walk from the metro in San Giovanni district so really easy to get to the centre from here

"Great Hotel, Convenient Location, Fabulous Staff"

5
13/07/2017

The front of the hotel from the street does not look very inviting, but don't let that fool you. The staff is wonderful and extremely helpful. They are completely bilingual, which made our lives much easier. The rooms were clean and modern. The hotel is located conveniently 2 blocks from the Metro B line, the 87 Bus stops right across the street. there's a cab stand on the corner, so all your transportation through the city is easily available. Across the street is a market, where you can get all the fresh food if you want. Around the corner a Pharmacy. In addition, there are many fine restaurants, within walking distance, as well as Gelato and a bakery. It was nice having an included breakfast every day, which always included eggs, fresh pastries, fruit, cereal, coffee, espresso, bacon, salami, ham, fresh juices, tomatoes, fresh mozzarella, and prob a few other things, that I am not remembering at the moment. It was an excellent value. I can't say enough about the helpful staff. They made it easy to get around, arranged car service to the port and to the airport, arranged tours of the Coliseum and Vatican, and in general just beautiful nice people. If I am able to go to Rome again, there is no question I would stay here. Thank you for a real good time.

"Don,t be put off by the front"

5
12/07/2017

We stayed here for a few days to explore Rome this place is about a 400yards from the metro on the right hand side of the road, the staff were lovely breakfast well worth 2 euro yes the Bannister wobbles but not life threatening. Would I stay here again yes I would, Jean Claude really looks after you in the restaurant.

"A lovely hotel and good value"

5
19/06/2017

This hotel is on a fairly busy road such east of the city centre in essentially a residential area. That said, its public transport connections were perfect for all of the key destinations in the city. I had a single room which was small but well furnished and equipped. Breakfast on the 8th floor in a light airy room was an excellent buffet and tremendous value making a great start to the day from 7:00 am. I flew into Rome and took the train to Termini and the Metro A to San Giovanni with then a short 5 minute walk down Magna Grecia in less than an hour. There is a bus stop directly across the road served by a number of bus routes and trams stop at San Giovanni. The staff were friendly and spoke excellent English, helpful as my Italian is pretty rusty. My flight out was late evening and the hotel provided an excellent facility to look after my luggage until i was ready to go to the airport. Being in a residential neighbourhood there were a few local restaurants and bars where I are well for sensible cost and enjoyed watching the locals enjoying their nights out. On a very hot weekend the Best Western Hotel Piccadilly provided a cool and comfortable place during my stay.

igiuliani, Responsabile relazioni pubbliche at Best Western Hotel Piccadilly, responded to this review
Dear Feale09, Thanks for sharing your opinion on TripAdvisor. We are very happy that your experience was positive. We do our best every day to give the best services to our Guests. We hope to see you again in our Hotel when you will come back to Rome. Kind regards, Ivan

"Clean and good location"

4
06/06/2017

Spent two nights here in June. Had a nice time here. The double room was a good size but the single room.... well I guess it's a single room! It felt very small. Other than that the place was clean and the staff very helpful. Breakfast was good and the view from the 8th floor is great. Location wise it's on a very useful bus route (from the Forum) and if you buy a Romapass all public transport is free. The only down side for some is that the lobby is on the first floor. Watch out as the handrail on the stairs is not secure!!

"good service and nice breadfast!"

5
22/05/2017

"Self-owned and self-run hotel" as it's shown at the reception desk. The reception service is very good, nice and warm smiling staff. When we checked in, they offered welcome drinking coupon. The room is not big, but clean and cosy. Best thing is the breadfast at 8th floor, nice view and the food is excellent. We can also enjoy the nice city-view, start a day with wonderful mood.

igiuliani, Responsabile relazioni pubbliche at Best Western Hotel Piccadilly, responded to this review
Dear nicole090325, Thank you for your review regarding your stay at Piccadilly on Tripadvisor. We are very happy that our services were up to your expectations, and that you enjoyed the view of our breakfast room. We hope to have the pleasure to see you again here at Hotel Piccadilly. Kind regards.

"Disappointed"

3
20/05/2017

Service at The Piccadilly was fine all,of the staff were very helpful. The bed was comfortable and breakfast good. However,the room we stayed in was dark and and everything was dated with dark brown paint in the narrow corridors. Stair rail was loose and could be hazardous. We felt that £120.00 was overpriced. Having said that,the location was convenient.

"Good hotel"

4
17/05/2017

My friend and I stayed for a long weekend to see the sights of Rome. It's about a 20minute walk to the colosseum and hop on hop off bus . We stayed on the 8th floor next to the restaurant for buffet breakfast. No problems with the hot water or air conditioning in our room. Although they advertise a restaurant it is only open for breakfast. We thought we would be able to get an evening meal if we needed to but there are lots of restaurants near by. Bed was very comfortable ,a bit of road noise but that is inevitable if you stay in a city. Overall a nice hotel free drink was a bonus. I would recommend this hotel if you don't mind a bit of a walk into the sights

igiuliani, Responsabile relazioni pubbliche at Best Western Hotel Piccadilly, responded to this review
Dear shirley w, It is important for us to know that your experience has been positive, and this makes us very happy. We hope to see you again in our Hotel with your friends or with your family, to enjoy all our services and the wonderfull city of Rome. Kind regards.

"Do Not be fooled by the outside of the building step in side and you will not be disappointed"

5
14/05/2017

This hotel has occupied the upper floors of a vacant building and the renovation is just beautiful with lots of Italian Marble and top quality fittings. The room had double glazing and shutters so there was no noise to interfere with sleep. The room was of a good size with a comfortable bed and necessary amenities. The bathroom was not spacious but you do not live in there ! There was a fabulous shower (big people might find it small but OK for us) with good quality amenities toilet and bidet. The staff were professional and very helpful with guiding us how to get around on foot. The location was Excellent walking distance to the Colosseum, Roman Forum, we did Trevi Fountains and Piazza Venezia on a mixture of Metro (only Euro 1.50 each) and walking. Beware the touts at the Colosseum, we went in the afternoon less busy and touts wanted Euro 54 we paid at ticket office Euro 12 includes Palatine hill and Roman Forum. OK we did not have a guide but we did things in our time and we all know about gladiators etc. The Hotel Breakfast was just great with quality food enough to please anyone (coffee not great!)

igiuliani, Responsabile relazioni pubbliche at Best Western Hotel Piccadilly, responded to this review
Dear Dennis146, Thank you for your review regarding your stay at Piccadilly on Tripadvisor. All the Staff works daily to offer the best service to our customers. We are glad to know that you have found easy to move from our Hotel to the main monuments and attractions. We hope to have the pleasure to see you again here at Hotel Piccadilly. Kind regards.

"Great hotel, needs some renovation"

4
26/04/2017

For the most part the hotel is absolutely amazing. Very convenient location (close to 2 metro stops), lots of buses and tram link which can take you anywhere. Staff is very polite and helpful, breakfast is absolutely amazing with great view through the city. The downside of our stay was the room. We were two and the room we were in was not suitable for two people, I had to hold my suitcase under the desk since there wasn't enough space to fit it anywhere else. using hot water in the mornings (between 8am and 10am) was a bit of a nightmare I assume due to old plumbing the pressure was not enough to reach the 6th floor when everybody else is taking their morning shower. Internet around the hotel is pretty strong, however for some reason it was very weak in our room. AC was pretty much useless, the hotel told us they had just started it on the day we arrived however it was making no difference for the room temperature.

"Every things were Perfect"

5
09/04/2017

Very good hotel near the San Giovanni archbasilica. The rooms were really clean and comfort. View of our room balcony was perfect. At first you may be shocked by the entrance but inside the hotel is total different. They welcome us by drink. Staff were very trained and kind especially the typical italian man who served breakfast. The hotel is really close to san giovanni metro station. Breakfast was perfect and more than 3 stars hotels normal standard. Mini bar was good.

igiuliani, Responsabile relazioni pubbliche at Best Western Hotel Piccadilly, responded to this review
Dear ShahinAShahi, For us is important to know that your experience has been very positive, and this makes us very happy. We hope to see you again in our Hotel, to enjoy all our services and the wonderfull city of Rome. Kind regards, Reservation Department

"Grest staff, fantastic location!"

5
31/03/2017

This hotel is away from the maddening crowds that haunt the Pantheon and similar areas of city center Rome. The #87 bus stops in front of the front door and bus quickly takes you to sites such as the Colosseum, Piazza Navona and even the Vatican. There are many, many good restaurants within easy walking distance. It's in a residential area reminiscent of upper West side Manhattan. Lots of pizza, gelato, sandwich places and bars. Seems like all eating establishments offer alcohol drinks, even the pizza joints. The hotel can arrange ride a taxi in minutes. They also can make reservations at some of the restaurants. After a day in city center, it was refreshing to come "home" to Piccadilly!

igiuliani, Responsabile relazioni pubbliche at Best Western Hotel Piccadilly, responded to this review
Dear Jan P, Thank you for your review regarding your stay at Piccadilly on Tripadvisor. We are glad to know that you have found easy to move from our Hotel to the main monuments and attractions. Knowing that our customers feel at "home" makes us very happy! We hope to have the pleasure to see you again here at Hotel Piccadilly. Kind regards. Reservation Department

"Weekend break "

4
09/03/2017

The rooms were very cosy and beds were comfortable. The highlight of the stay was without a doubt the breakfast on the top floor. Fantastic views over Rome. The staff was very friendly and anything we needed was catered for. Easy access to the underground and fantastic restaurants nearby. Will return again when in Rome.

igiuliani, Responsabile relazioni pubbliche at Best Western Hotel Piccadilly, responded to this review
Dear Feale09, Thanks for sharing your opinion on TripAdvisor. We are very happy that your experience was positive. We do our best every day to give the best services to our Guests. We hope to see you again in our Hotel when you will come back to Rome. Kind regards, Ivan

"Good location"

3
03/03/2017

We have stayed in the hotel for two nights. Reception is in the first floor (you can use steps or elevator). I slept in one single bed. Room is quite small: there are bed, small wardrobe, table, TV and bathroom. When you open a wardrobe you can't move anymore, but that was ok. My shower didn't work properly, lights above the mirror also didn't work and also I couldn't lock the window, so it was closed but not locked, so anyone could enter. Walls are so this you can hear everything, what your neighbours are doing: taking a shower, are talking, watching TV… Hotel is quite clean. Elevator is small, but I have used steps which are used by the housekeepers and one part is outside and inside. Breakfast is served in the 8th floor where a good view on the city is also. For breakfast are offered eggs, two types of salami, bread, pineapple from the can, cream cheese, marmalade, croissant, milk, yogurt, muesli and some juices, water and coffee. From the hotel we needed approx. 20 min to the Colosseum. 200 m from the Hotel is also metro station.

"Great Hotel for a fantastic trip to Rome"

5
23/02/2017

The Hotel Piccadilly is a great hotel situated in a slightly quieter part of Rome but is still within very very easy access of the Metro 'A' line, it is also within walking distance of all the main attractions if you have a map or know where you are going. It is also close to main bus routes and a short walk away from the trams too. It has a taxi rank outside, however whilst we were there Rome seemed to be in the middle of a taxi strike so we didn't try these out... The staff were fantastic, pleasant and very helpful - we were able to check in early and then Greta showed us all the main places to visit on the map and helped us out with Roma 72 passes (definitely recommend buying these as they cover so much!). They were also perfectly able to speak to us in English as our Italian was poor at best! The room was perfectly adequate for what we needed - it was clean and tidy and had everything required. It was cleaned and refreshed daily and any queries we had were attended to straight away. The breakfast was fantastic - not at all what I expected with a 'continental buffet style' - there was so much choice and so much food - it really set us up for the day exploring. Very impressed with all that was available to us. The view from the 8th floor (if you can get a seat by the windows) is fantastic and you can see so much of Rome. The staff are also able to arrange transfers back to the airport - ours was early and very efficient and very helpful. We didn't have to worry about a thing. When we go back to Rome, we will because we threw a penny in the Trevi Fountain, I would have no qualms at all about booking here again and would recommend anyone wanting to stay a little further away from the main attractions and explore the streets on foot to stay in this Hotel.

"Convienent place to stay"

5
04/11/2016

Stayed at this hotel in September. The room was a decent size and had a huge bathroom (which was a nice surprise). It is central to many tourist attractions. Short walk to the Metro which took you everywhere in Rome.

"A nice little place to stay when you visit ancient Rome"

4
02/11/2016

This is a cute little hotel near old Rome. The room was small but functional and well equipped. The bathroom was new, with a large shower. A delicious full breakfast was available at a low price. The only thing we didn't like was the tiny elevator (3 to 4 people, max.) and the stairwell that could be used only for emergency escapes. Personnel is courteous and well informed. However there are a few unavoidable steps at entrance. There is a subway station just a few blocks away and the Colosseum is only a 26 minute walk away.

"Worthwhile, just be attentive"

4
30/10/2016

I stayed at this hotel during my first stay in Rome. It was central to a number of tourist attractions, while far from others. But, public transportation around it was plentiful. I would caution, however, that not all rooms are created equal, nor are all of its employees. While my experience was pleasant overall, some of the employees are not always very in tune with their customers. I had paid my room with rewards points and after one of my checkouts, there was a very uncomfortable moment where the person at the front desk didn't seem to know the payment method codes very well and she didn't believe me that I had paid with points. She wasn't rude about it, albeit very unbelieving, but after a while, especially since I was returning, she told me that it should be fine and if anything it'd be settled upon my return. It was a little stressful because I had to catch a train very early, but I appreciated that she let it go once she realized that I was coming back. During this first stay, even though months out I had requested a quiet room, I got one by the elevator on one of the lower floors. Not only was this room in heavy traffic area, but the WI-FI service was also very poor. The room in itself also had dirty walls and was just very depressing. When I mentioned this to the same person that checked me out, I was told me that all rooms were the same, but that I would be placed elsewhere upon return. Upon return, the only room that was available was also right by the elevator. But, I was told that it was the only room available. But, that it should be more quiet because it was on a less busy floor and if I didn't want to take it, I could wait for more to become available later. As I was exhausted, I took it and was happy that it was more quiet. It was also very clean and the WiFi was a lot better. So, just beware. Not all rooms are created equal. While I appreciate very much that my request to change rooms was honored and I really appreciate it, all staff should be trained to not say all rooms are the same because they are not and the impression of dishonesty doesn't want to be given, especially when some staff members are a bit dishonest. When I was checking in for the second time, one of the staff members was very unhelpful and quite frankly mean and dishonest. While with points, I still had paid for a double room. She tried to get the person checking me in to put me in a single room. While she spoke to me in English, she told her colleague in Italian because I guess she thought that I didn't understand. I would like to give her the benefit of a doubt that she didn't realize that I had already paid for a double and giving me a single would have been wrong. I hope that was it. But, for that behavior and disparity in rooms, while I advise staying here, I caution that you don't settle with the first offer if something seems less than what you paid for. I get the impression that sometimes people that pay with points are not treated with the same respect as people that pay with credit card or with traditional money. But, I would challenge the places or just certain staff really to remember that people who are loyal to the brand are often ones that pay with points, i.e., they have spent and will continue to spend their money with the brand if treated the same at all times. If they are not treated well when they've earned points and the cost is less, why ever would they continue to invest in that same company to get rewards that are not worth it? There are many rewards programs out there and people will go with the companies that treat them just as well with points that they've earned as in when paying and earning those points. With that in mind, this hotel did redeem itself and I am grateful. There are not many places to eat around it, but given the good breakfast, the overall good staff, it's generally well placed location, the rooms that are nice and it's awesome breakfast room and housekeeping staff, I'd stay here again. I also got a complimentary glass of wine upon arrival and that was nice. So, I'd just caution to be attentive, but once you have what you paid for, it's a nice place to stay. While I had a less pleasant experience in my first room, I'm putting very good for cleanliness because my second room was impeccable and the housekeeping staff really took care of the room with pride in her work. It really means a lot when you're away from home. Thank you.

"The Hotel was in the right place to get to the Colosseum and to get the Metro to the Vatican."

5
26/10/2016

Great view from the 8th floor breakfast view of the City. Great breakfast. Lovely comfortable room. Thanks to Masimilliano on Reception for helping my friend cancel bank cards after finding he had been robbed on the Metro, before we were on transfer back to the Airport.

"AVOIDED DISHONEST AND RIPPED OFF HOTEL AT ALL COST"

1
22/10/2016

STAFF WAS TERRIBLE. we are stay at hotel because non smoking policy and best western standard. so well is it not the case. we couldn't sleep all night. they agree to give us a refund but they are lying when we got to US. they are not responsible for their own policy. our wallet was stolen at this hotel. hotel has a bed bug and far from subway. beware of complimentary drink. they are charged to your bill. same thing with complimentary breakfast. there are not free according to them. please avoid to stay at this hotel.

"Worst reception staff!!& cramped & moldy"

3
21/10/2016

The room was smaller then the photos & a bit damp. The AC was old and loud. There is black mold in the showers. BREAKFAST WAS FANTASTIC WITH GREAT SERVICE BUT The reception staff were the most unhelpful, lazy & gave incorrect advice five times. Including rubbish dinner directions on a Sunday [ was told no where open except a place down street and turn left (which would only open at 7pm) -- restaurant was a touristy trap with the most disgusting food I have ever had (& I have been to over 40 countries) I decided to go for a walk and turned right --3 great restaurants that I ate at for remainer plus some pizza, cafes & ice cream spots receptionist refused to book me a taxi to airport in advance saying it would only take 3 minutes the next day...which it did but it's cheaper if you prebook. Then I was told at 3 pm that no where would be open as Italians have set meal times & to use a dodgy pizza place across road but found loads of food places open....& Alices down street sells much better pizza). Tried to charge me additional for breakfast which was advertised as included. Just terrible service.

"good for a short stay"

3
21/10/2016

The hotel has a good location, close walking distance to all major attrations but also 5 min walk from metro line A if you don't want to walk. The hotel was comfortable for our 8 night stay but after 8 night you get a bit over the breakfast, which didnt change for 8 mornings. Also get over the elevators which couldnt hold 4 people or 3 people with 2 suitcases. On our last day when we went to check out we had to carry our luggage down the stairs as the lift was always occupied (might have been ok if we werent on level 6). The staff were friendly effort and the beds were comfortable. The breakfast room does have a great view and there is a taxi rank right out the door. The best thing about the hotel was that the window opened so I could watch the craxy traffic outside. Would recommend it for a short stay.

"Excellent central hotel"

5
18/10/2016

We stayed two nights, in this fabulous hotel. It's located in a less touristy area of Rome, which made it better. Excellent breakfast, lively big comfy rooms, and fabulous views to the Colosseum. Near the metro. Walkable to city centre, two mins to San Giovanni.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear 1JBLondon, thank you for your review regarding your stay here at Piccadilly on Tripadvisor, All staff is really happy to read your words about us . The best news for us is that your experience was nice . Thank you an see you again at Piccadilly. Kind Rrgards Amedeo Carmignani

"4 Night stop over"

4
18/10/2016

After a nice few days in Venice we headed for Rome and this hotel which I had book due to the reviews on this site. We arrived and was soon at the reception desk checking in where we were given a map of the city plus he also highlighted the public transport for us, after that we were offered a welcome drink The room were a little on the small side but had everything you needed, the breakfast which is located on the 8th floor was good and the view whilst eating you breakfast was very good over the city.. Had a great stay at the hotel and will be returning next year to enjoy this again..

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Noonstone2001, thank you very much for your survay regarding your stay in our hotel on Tripadvisor. All Staff is really glad to know that your experience was nice . We are looking forward to see you here at Piccadlly again. Kind Regards. Amedeo Carmignani

"a 4 night city break"

4
17/10/2016

this hotel is well placed to visit the coliseum and was very clean. Mero very close 5 mins walk giving you access to the centre of the city The room was small /compact but had everything we needed The breakfast was excellent egg /bacon/ fresh fruit /pastries /cheese and ham with a lovely view of the city from the restaurant It did not have a bar open at the time we visited which would have been nice

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Denise H, thank you for your reviews regarding your experience in our hotel on Tripadvisor. We are glad to read your words about your stay , and that you liked our services and location. Thank you from all staff. Hope to have you again at Piccadilly! Kind Regards. Amedeo Carmignani

"Excellent hotel for a reasonable price"

5
04/10/2016

We found the Best Western Hotel Piccadilly in Rome on Tripadvisor and it was a very good decision. The hotel is located in a more residential area but within a couple of blocks of the subway. The hotel staff was excellent. They were helpful and courteous and recommended places when we asked. The rooms were very nice and the hotel has an elevator which many do not. I highly recommend this hotel when traveling to Rome.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Unlevin, thank you for your survay on Tripadvisor regarding your stay here at Piccadilly. We are really glad to know that your experience was nice. All staff say you thank you for the nice words you spend about us. We are looking forward to have you again as guest in our Hotel. Kind regards. Amedeo Carmignani

"Informative staff"

5
02/10/2016

This was a great place to stay. 5 min walk to the metro where you can get close enough to walk to any of the attractions. The beds and pillows were comfy. Room was clean. Breakfast was awesome because it was "included". When you check out they charge a "city tax" - which from my understanding is not charged by the hotel - of €2/person/night. So if you just want to think about it as a breakfast charge, it's not really that bad. Every time we had a question for the staff, they were knowledgable and friendly. Massimo even printed us the schedule for the train to the airport. It was also a nice touch for the welcome drink and a small snack. Hot water wasn't so hot in the morning but very hot in the evening.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear KHadventure, let me say thank you for shared your review regarding yout experience in our Hotel on Tripadvisor. We are really glad to know that your stay was nice and our services was bettet than you expected . Massimo say you thank you for the words you spent about him. We hope to have you here again! kind Regards. Amedeo Carmignani

"Nice stay!"

5
01/10/2016

This hotel was a perfect base for our 3 day trip to Rome. Located close to the Lateran Basilica and within ten minutes you can reach the heart of the city with metro or bus. The room on the 7th floor was lovely, bathroom design is amazing too. At the reception we got all the answers what we needed to discover the city. Especially Massimiliano was very helpful, young talent for the hotel!! Thank you for your hospitality! I definitely recommend this hotel!

"Good price Good value"

4
29/09/2016

We stayed here for a weekend in Rome it's away from the main attractions but this turned out to be a good thing and it had a couple of nice cafe/bars, the metro and a fantastic restaurant ccalled Pepe's all very close. The bar has a limited service but we got a free glass of wine which was nice- most staff were friendly and very helpful we would stay there again!

"NICE Hotel in good area"

4
27/09/2016

We stayed at this hotel for a couple of days. It is in a great location with easy access to buses, underground in order to see the attractions. There are some lovely restaurants in the area with reasonable prices. The hotel itself is small alike most Italian hotels, but the staff are very friendly and courteous. Rooms were of a good size, with good facilities and lovely bathrooms. The breakfast was good with choice of pastries and cold and hot dishes. It has a lovely view of Rome from the breakfast room.

"Fantastic!"

5
25/09/2016

We stayed at this hotel for 5 nights and everything was amazing. The breakfast was great, lots of choice. The room was always extremely clean and the bathroom was lovely. It was that nice I want it copied at my own house! During this stay my partner proposed to me so staying in this beautiful hotel made it even better. The staff were very helpful in particular the young gentleman behind the front desk. More of a 4* rather than a 3*, will definitely be returning to this hotel.

"Ok Hotel, Great Staff"

3
24/09/2016

Pros: The staff at this hotel are the best, helpful and friendly. You can buy Roma passes and bus tickets at the front desk, although the hotel is an easy 20 minute walk from the historic center of the city. There's a parking garage about 50 meters away, so you can drop off the car and not worry about it. Cons: The air conditioning in our room didn't really work, and it was almost unbearably hot and stuffy after sightseeing all day. The mattress was extremely uncomfortable. Also, our room was right next to the breakfast area so we couldn't sleep past 5am because it was so loud when staff began preparations for breakfast. This hotel was a decent base for exploring Rome, but I'm not sure I'd stay here again.

"Great hotel for a city break"

5
19/09/2016

Stayed here with some friends back in July and was very impressed for the price. Between us we had two single rooms and a double, the single rooms were a tad small but very clean and fine for a shorter stay. Staff were all friendly and welcoming and breakfast was good too. The hotel itself is a short walk from the metro making it a perfect place to stay for a city weekend away. There is also a lovely gelato shop over the road from the hotel which serves amazing gelato and sorbet. Overall would definitely recommend this hotel to anyone visiting Rome and look forward to coming back!

"Great City Centre Hotel"

5
28/08/2016

We loved this hotel - it was in a good central location only a 10 minute walk to the nearest metro stop which was only 2 stops from Termini main station. It was also just a short walk to the Basilica di San Giavanni and within 30 minutes walking distance of the colosseum and other attractions. We had a family room which was very comfortable and were very pleasantly surprised at the great breakfast provided for only 2 Euro's each on top of the room rate. The hotel staff were extremely friendly and helpful, providing us with lots of information about the City and the best ways to get about and back to the airport. If I visit Rome again I wouldn't hesitate to stay here again.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Dave 2usa, thank you for your survay regarding your stay in our Hotel on Tripadvisor. We are happy to know that your exeperience was nice and you liked our services and allour staff. We are looking forward to see you here next time you come in Rome. Thank you and Best Regards Amedeo Carmignani

"Great place to rest your head when in Rome"

4
28/08/2016

We stayed in this hotel the first week of our holiday we shared a double room with an extra bed for our 10 year old so space was limited but nothing we couldn't manage especially as we were out from dawn till dusk.The room was clean and well decorated- we had a balcony so could dry clothes something not usually available in small budget city hotels. The only negative is the lift is tiny (for 4) so sometimes you had to wait a little while for it. As mentioned in other reviews really close to San Giovanni metro so great to get out and about. Breakfasts were good with choice between hot bacon and eggs, cold meats and pastries. One of the things we liked was the area it was in- we are usually on quite a tight budget when we travel and because this was not in the centre we had supermarkets(Carrefour)where we bought food and drink at local prices not tourist prices and Rome is very pricey!- our 6 pack of 1 and 1/2 litres bottles cost 2 euro's compared to 4 euro for 1 also we ate at two local places which cost us less than the meals we had in the centre. Staff at the hotel were friendly and helpful. All in all a good stay and value for money.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear tangentgirl2003, thank you for your very nice words about our Hotel , Services and Staff. Thank you for shared those words with all Tripadvisor customer . We hope to have the pleasure to see you again here at Hotel Piccadilly. Kind Regards. Amedeo Carmignani

"Wonderful staff"

5
21/08/2016

My wife and I stayed here for 4 days during our honeymoon. Physically the hotel is quite average. Coming from Canada, the rooms do seem a little small. The location is good for seeing the sights and is about a 5 minute walk to the metro. The part that really stands out about this hotel is the staff. As others have stated, Greta is a simply amazing member of the staff. The staff here is always helpful and friendly and do their best to meet any request. I would absolutely recommend staying here.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Nick H, thank you for your review regarding your stay here at Piccadilly on Tripadvisor, Greta is really happy to read your words about her . All Staff is happy to know that your experience was nice . Thank you an see you again at Piccadilly. Kind Regards. Amedeo Carmignani

"Good hotel, adorable staff"

4
17/08/2016

We really loved our stay at Piccadilly and would come back to this hotel. The staff was great, the break fest was good (only €2) and our room was very comfortable, especially the mattress where we slept like babies! If I had to mention one downside, although they didn't bother us, it would be the few issues with the bathroom, it looked great but the air-drier wasn't well fixed and the toilet seat was moving.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear LG, thank you for shared your review regarding your stay here at Piccadilly on Tripadvisor, we are glad to know that your experinece was nice . Thank you also for your words spending for our staff. We are looking forward to see you here again. Kind regards. Amedeo Carmignani

"Overall happy with hotel, but a couple of issues when changing rooms"

4
15/08/2016

Happy with hotel and would stay there again, but some issues. Good points: Good bed, breakfast, helpful and friendly staff, location outside touristy area, so more local feel, but easy transport available. Issues: Door lock stopped working after 2 days so was moved to a different room. No problem with being moved to another room as sometimes is necessary, but new room was clearly inferior to original room: Layout of new room made room seem much smaller - original room had large shelf for bag. new room had folding rack that took lots of floor space making moving around difficult. New room had much smaller safe - not able to store laptop. New room had much smaller window - made room much darker. New room CNN was not working. Told staff but never fixed. Worked in original room. New room shower head bracket was broken, so height was too low and could not be adjusted. When there is a problem with a room, a guest should never be moved to an inferior room compared to original room

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear BangkokFarang, thank you for your review regarding your stay here at Piccadilly on Tripadvisor, We are happy to know that you liked all our services and Staff. We are really sorry for the trouble given after changed your room during your stay. We hope to have here again and we promis the best for all you needs. Looking forward to have you here again at Piccadilly. Kind regards. Amedeo Carmignani

"Great base for touring in Rome"

5
28/07/2016

This is a great base for visiting Rome. It is 5 minutes walk from the Metro and convenient to all main tourism destinations. Also, the bus stops right outside the hotel. The staff were exceptionally friendly and helpful, especially Greta who advised us on all our travel and tourism needs, a real pro! Breakfast was very good also. Our room, 609, was small with no balcony. It looked out on the back away from the road, and was nice and quiet. This hotel is not very central, but good transport links, very reasonable rates and friendly, helpful staff make it a great choice.

"Great place to stay!"

5
28/07/2016

Great location, only 5-minutes walk to nearest underground station, but also easy 15-minutes walk to Colosseum and Forum Romanum. Lots of nearby cafes and delicious ice cream btw. Booked comfort double room for our 3-nights stay. Well sized with air conditioning, comfy bed, balcony with charming city views, completely stunning bathroom, specially shower with enough place for two ;) Room, bathroom, hotel grounds, all clean and tidy. Wonderful staff. On welcome you get drink and snack from waiter. Breakfast located on top floor, with stunning views over Rome and Vatican City. Breakfast simple, but more than enough for a first meal, hot (tea,coffees) and cold drinks (water, juices), eggs, bean, croissants, fruits, all you need to start exciting day in Rome. Can't see any disadvantages! Price to all amenities is exceptional low. Waiting to book again.

"Lovely central hotel"

5
27/07/2016

Fantastic hotel, small and friendly staff wonderful especially Greta who had time and patience and helped us navigate the city, she even booked us in at some lovely recommended restaurants. Hotel great location to see the city. Bus no 87 is directly outside hotel which leads you to most sites and the metro a 5 min stroll. Hotel very clean and modern. Breakfast room is on 8th floor and has a great view of the city. Continental breakfast had enough choice plus scrambled egg and bacon.

"Handy place to stay."

4
25/07/2016

Good to recommend. Friendly staff..with plenty of background knowledge. Our room 705 was great with a balcony and air conditioning. Breakfast ...could not ask for better and fabulous coffee machine. Very near the subway to all parts of Rome.

"Best Hotel of the Summer"

5
24/07/2016

I have stayed at this hotel off and on every summer for over ten years. They are consistently dependable, professional and the rooms are fantastic. Had a view of St. Peter's dome this year. Highly recommended!!!!!

"A very pleasant place to stay"

4
16/07/2016

We can definitely recommend this hotel . The staff are friendly , knowledgeable and always willing to help . Our rooms were very comfortable and always kept clean by the maid . The breakfast was satisfactory ; not so many hot options if that is your fancy but an excellent selection of pastries . The location is good for exploring Rome . The Colosseum and The Forum are approximately 25 minutes walk away . The San Giovanni Metro stop is about 5 minutes walk straight down the road and a train from there will take you to The Vatican .

"A few blips that spoiled the stay"

3
07/07/2016

We visited Rome the first week of July and the weather was very hot! We were greeted at reception and given a bottle of water as our room wasn't quite ready. On arrival the room was clean and cool with a/c we were on the 6th floor facing the road so some traffic but quiet enough that we slept ok. Window shutters meant complete darkness at night which was great! Bathroom nicely decorated with a good shower if a bit small. What was disappointing was on our 3rd night our key card wouldn't work to get into our room so we were stuck outside. My partner went to reception and they gave us another key card which again didn't work, so back down we went for someone to come up and fix the door. However it wasn't fixed and every time we left our room after this we had a problem getting in. Lights kept turning on and off as well which I guess we also due to the key card. Had we had more then two ago left we would have requested another room as it stopped being funny the 3rd time! No restaurant on site just a breakfast room (which is amazing) but plenty of food places within walking distance. Overall an average stay. Let down by faulty key card and no real solution or compensation.

"Hotel Piccadilly, Best Western Hotel"

4
26/06/2016

Good basic value with breakfast. Location good to the metro stop and to getting around rome. Stayed with family of 4 and got room 201/202 which were adjoining rooms for the kids/parents. Worked out well. The only issue is if you have trouble carrying things, there is about 6 stairs to get to the elevator from the street level and then 2 stairs to get to the elevators from the lobby level. Not a bad thing since this is how is the property is designed but worth noting if you have some challenges.

"Helpful staff"

4
26/06/2016

We stayed here for 3 nights whilst visiting Rome for a special family birthday. The hotel staff were really helpful. Couldn't do enough for us. Booked taxis, restaurants and during an unexpected long power failure were reassuring. The hotel itself was good for a 3star. The rooms were spacious, clean and the bed was large and very comfortable. The A/C was a little sparse but was adequate as we didn't spend a lot of time in it. Breakfast was a buffet with everything u would require. Cereals, fruits, yoghurts, breads, pastries & even some very good scrambled egg & bacon. All in all, well worth a stay.

"Nice hotel, nice staff."

4
23/06/2016

This was a good place, with all amenities. Only could not find good restaurants around - which wasn't a big problem, since we were in the busy areas most of the time, had all our meals before heading back. It is very conveniently located with easy access to 2 different metro stations which will get you to all the attractions within minutes. They even had a welcome drink on our first day. In addition to providing free wi-fi, they had a business area where we could use the computer for all our rail reservations and all. Staff very friendly and helpful.

"Dwight's Review"

3
23/06/2016

Hello everyone please be careful when traveling to italy .they won't tell you this but when you stay in any hotels there,they hit with a taxes at the end of your stay when it's time to check out.i got in into argument with one of the desk clerk, because he insisted that i pay ,what he called the "Rome Tax". I expained to him that everything was paid on my behalf by AAA because i'm a member.he did care he kept saying,"YouMust Pay".He also insisted that i go to the atm across the street and get some money.FYI that really upset me ,So before things got out of control i politely said to him,"I am not paying that".i left because i had a plane to catch. also to those that are traveling to italy over the summer be careful about the cab drivers.make sure before you get into that cab,have them give you the exact amount of how much it will cost to go to your destation.Once you agree upon a price stick to it no matter what.They will try and change up the total.Don't get into that cab if they say a phrase like"well its about something,somthing euros.Trust me it's not worthit ..Fyi i'ved traveled all over and have stayed at some amazing places, The Hotel Piccadilly in Rome left a bad taste in my mouth.I won't be coming back.Enjoy travels and be safe.God Bless.Enjoy.

"Not even a little bit of goodwill"

1
20/06/2016

Airline cancelled our flight to rome just minutes before scheduled departure time, because of a airport strike in Italy. There was no other flights to rome that day, so we called the hotel immediately. Guy on the phone was friendly, but decline a cancellation because cancellation deadline already passed. No indication for any kind of goodwill, they also refused to give us a voucher for another night. They charged us the full night rate. If it was our fault that we missed the plane I would totally agree with their behavior, but when there is a generall strike in Italy and many flights are cancelled they should at least show a little bit of goodwill to their customers.

"great location for visiting with very friendly staff"

4
19/06/2016

This was a great hotel with easy access for visiting. Bus stop right in front. Metro a 5min walk. with fabulous restaurants five min walk. The staff was so friendly, in the morning the girls were always polite and smiling. in the evening the gentlemen were as well. I have to point out one individual Ivan. He was always so helpful. giving us good information on our visit and booked our restaurants. Great job Ivan. The breakfast was good, what you would expect in Italy to eat.

"Great"

5
15/06/2016

Very friendly and hel[ful staff, lovely clean hotel. 20 min walk from Collesseum or 10 min walk to metro. Would definately stay here again. Does not do evening meal but does do a very nice continental breakfast. The views from the breakfast room across the Rome skyline are a superb backdrop for breakfast.

"Good"

4
14/06/2016

My friend and I stayed here for a long weekend during April this year. Location is good, it's about a 25-30 minute walk or a few stops on the bus from the colosseum. There aren't many shops open late at night around that area so be sure to have everything you need. Rooms were okay, we had everything we needed. A lot of the wall paper was peeling off, the room was quite small and the shower door kept getting stuck which meant we had to leave the door open. Staff were excellent. The breakfast was really nice, although the breakfast area is quite small, we always found a table. I would defiantly recommend the open top bus tour, which you can get from just outside the colosseum, I think it cost us about €18 for the whole day, it was fab! Also if you're arriving during the day, it's not very hard to get to the hotel by train, so I would defiantly get the train instead of a €45 taxi.

"Brilliant!! "

5
12/06/2016

Great experience! Was greeted by Greta who was so helpful! And friendly and helped us to where we needed to go the next day! Thankyou so much. We had room on 8th floor with the best view we could have asked for. Rooms cleaned every day and was to a high standard. The outside could look better but don't let that put you off the hotel (also some English channels on the tele) haha. Would definitely stay here again. Thanx best western for a great stay!! Couldn't change it. Rome was very tiring but such an amazing place. Would recommend to anyone!

"Best Western Piccadilly"

4
12/06/2016

Very comfortable hotel with friendly English speaking staff, no restaurant for dinner but breakfast is available, free coffee in Reception area. Lift is very small, only holds 3/4 adults with no luggage.

"25th wedding anniversary "

5
02/06/2016

Breakfast is fine, a bit of everything and absolutely stunning views. Rooms are nice as well as pretty bathrooms. Staff is outstanding. Room was on the street side and with the sound proof blinds, you would never have known. Cutest balcony from our room. Great location. Pompi bar has the best tirimisu in Rome, 8 minutes away. Great pizza place around the corner Ricominciodatre . The only complaint is the paper thin walls inside the room, you can hear people next door taking showers and in the hallways. But that's the only complaint.. Recommend this hotel to anyone!

"A moderately priced nice hotel"

4
31/05/2016

The Hotel Piccadilly is located near attractions like the Colosseum, Palatine Hill, and the Roman Forum. The hotel is situated on a very busy street, but fortunately, the rooms are equipped with sound dampening shutters to keep out traffic noise and light. The beds are comfortable and the room was very clean and neat. The hotel elevator is very small compared to elevators in the US. You can fit about two medium-sized people and some small luggage. A nice continental breakfast is served on the 8th floor of the hotel where you get a nice view of the city. They do have free WiFi, but the speed of that WiFi leaves a lot to be desired. Our room had a small patio where we could watch the pedestrian and vehicular traffic below. The staff was friendly, knowledgeable, and helpful. We enjoyed our stay here and would recommend this hotel.

"Wonderful place to stay"

5
23/05/2016

It s very good hotel. Centrally located and near to the metro line . Its a walking distance The break fast was superb and it will give you a great view in the morning as it is in the top floor. The staff were very friendly and they guided us with the city pass for commutation.

"Comfortable nice rooms"

4
14/05/2016

The front desk staff were nice and attentive. When we needed a convertor for our phone they had one for us to use. The room was clean and roomy. Breakfast which was on the 8th floor had a nice view of Rome.

"Super hotel"

4
02/05/2016

This hotel has everything you need. Our double room was plenty big enough with a fab newly installed bathroom. The breakfast on the top floor was made special by the magnificent view over the city. Absolutely stunning. The closest attraction is the Coliseum which is about 15 minutes walk but if you like history, you will find some ancient remains on every step and you can submerge yourself in the wonderful atmosphere. Do check out the local places to eat. You won't find tastier pizza or better home made tiramisu anywhere. I would definitely stay here for its amenities and the location. The only reason I cannot give 5 stars is because one of the reception staff, who was rude, obnoxious and really difficult to communicate with (though he spoke excellent english). Saying that though, all the rest of the staff and all the Italian people are terribly friendly and put smile on your face the whole day. ??

"Vacation"

5
28/04/2016

Our stay at the hotel was very nice. We arrived slightly earlier than check in time and when our room was not ready we could store our luggage. Ivan at the reception was very friendly and helpful in his information about our room and how to go to the city center. We finally got our room on the highest floor with a great view over the city. Room was clean and bed was very comfortable. Breakfast was buffet style and it has got everything we needed for breakfast such as cakes, eggs, bread, jams, sausages and cheese. When we visit Rome again, we will surely stay here again!!

"Disappointing stay"

3
24/04/2016

Having read the many good reviews of this hotel we were looking forward to our visit during which we were celebrating our 45th wedding anniversary which our agent had told the hotel about in advance. Our problems started as soon as we arrived because we couldn't get into our room as the key wouldn't work, back down to reception to get another key, that didn't work either. Finally the guy on reception, Angelo, accompanied us to our room and had to use his master key to let us in. He said his colleague would sort it out when he came on duty later. He didn't. When we got in the room the aircon was blowing out cold air. We tried turning the thermostat up but it didn't make any difference so we turned it off completely and got the extra blankets out of the cupboard. We told Angelo who told us to press the button, there was no button. As previously he said his colleague would sort it out. He didn't. We hardly got a wink of sleep as we were at the front of the hotel on the second floor with a busy road that did not stop all night. In the morning we were greeted with a tepid shower when all we wanted was a hot shower to warm us up. This went on for two days, despite us asking to change to another room. By the time Monday came, two days into our four night break we moved to a room on the seventh floor which was much better, although in the whole time we were there we never had what you could call a hot shower, lukewarm at best. Angelo told us when we checked in that we had been allocated a 'nice' room, this bore no resemblance to the rooms shown on the website and was dreary and basic to say the least. As we were at the top of the list of people checking in that day you would have thought that the people who booked the furthest in advance would be allocated the nicest rooms but clearly this was not the case. The breakfast was fine and the breakfast staff friendly, but sadly that was the only part of our stay that was ok. I know that all Best Western hotels are independently owned and operated which usually means that you are well looked after but unfortunately this was not the case here and we will not be recommending this hotel.

"Nice Place????????????"

4
24/04/2016

Came here thru an online search and I must say this is a Good and Safe Place to Stay! It's in a non touristy part of the city, which I enjoy! There are plenty of markets and cafeterias on the block. The Staff is extremely helpful! I got a single room which is standard European small but it was fine for me. It was very clean and cleaned everyday! I haven't tried the Breakfast but will today:) Termini Station and the Metro is close and you can walk to the Colosseum! It's very close! I also walked to the Vatican but I'm also pretty fit. I would not hesitate to stay here again! Very Nice Place??

"Good Value for Rome"

5
21/04/2016

Amenity wise, a 3 star hotel. Value wise, a 4-5 star hotel for us. The rooms are small, very small, but had everything we needed at the end of the day. We opted for the 2 twin beds (which were very comfortable) with balcony (room 505), which overlooks the main street. Clean bathroom and fresh towels. Mini-bar with reasonable prices and room to store our own water, hot water kettle and coffee/tea, large flat screen TV with a couple of English speaking channels, and FABULOUS air-conditioning that worked better than any 5 star hotel I have stayed in in Europe. The hotel is not near (walking distance) to any major tourist sites but is in a nice “local” residential area, with bus service out the front door and Metro up the street (with tickets available at the front desk for purchase) to get you anywhere you need to go. Large grocery store across the street, several decent restaurants within easy walking distance, and ATMs nearby. Breakfast up on the top floor, was more than satisfactory (fresh scrambled eggs, local pastries and bread, cereal, fresh fruit and an Nespresso machine tucked away in the corner with great selections to get you started for the day). Front desk staff was great and ready with directions, tips and restaurant advice. After long days touristing and fighting crowds of people it was nice to come back to some place quiet and secure, and reasonably priced (for a major European city). If I am ever in Rome again, I will most definitely use this hotel again.

"Rome break"

4
13/04/2016

We thoroughly enjoyed our stay in this hotel - the staff and the breakfast couldn't have been better - slightly away from centre but easily accessed - room very clean and comfortable and for three star a more than adequate standard. Very good value for money

"Very nice and comfortable hotel near city centre of Rome"

4
04/04/2016

I booked this hotel as a Best Western Rewards member and was completely satisfied during my 4-day stay in Rome. The hotel is located near Re di Roma metro station. It can be reached from Rome Fiumicino airport within 1h and all the tourist attractions can be reached with the metro line. Some people claimed about the noise of the streets but I did not recognize it during my stay (our room was on the 4th floor). The breakfast was not big, but sufficient and the staff was very polite and exerted. There are a few italian restaurants close to the hotel with good price-performance ratio and mostly visited by natives. Here you can really taste italian cuisine, not like in the centre close to the tourist attractions. All in all, I can highly recommend this hotel for a short duration stay, e.g. for a city sightseeing trip.

"Clean, Comfortable and Value for Money"

4
02/04/2016

The hotel is superbly located with Bus Stop right in front of it. Bus no 87 takes you to main attractions. The Metro is just 5 minutes walk from hotel. Also, there are restaurants, superstores and small bakeries nearby so you will never be starved.'COIN' is also just 5 minutes walk , just in case you want to do some shopping. The rooms and bathrooms are very clean and comfortable. The hotel staff is helpful.There was no problem of noise on our second floor, street facing room. This may be because they have done good sound proofing or maybe we were so dead tired after long walks of Rome. Either way it was satisfactory. WiFi is free and has good connectivity in rooms. Breakfast room was on 8th floor with a nice view of Rome. Breakfast menu was same everyday but we were not bored even after having it for 5 days :-). We were a bit anxious before we reached there but after staying for 5 days, I would highly recommend it.

"Caveat Emptor"

3
19/03/2016

We were in a rush to find a hotel for the night in Rome at the last minute (a few hours before boarding a plane in Houston, TX). I should have been wary by the photo that just barely showed the doorway to the hotel. The doorway looked pleasant enough - but I should have wondered why the photo was so tight around the door. Perhaps it was because of the graffiti that was on the walls to either side of the entry? Perhaps it was because of the bazaar like atmosphere on the busy street outside the door. Perhaps it was because of the stairs inside the door. But the hotel was sub-par. The room was sort of small and very hot and the window looked down on a busy street. But it wasn't tourist Rome busy near beautiful historic sites, it was sort of out of the way and looking on a busy modern Roman street, but not the nicest looking street. The bathroom was small but very recently renovated, with a very nice very modern look. The staff was pleasant and friendly for the most part. The breakfast room was on the top floor and had a great view towards the Palantine hill in the distance. (Opposite direction of our room view). Will add photos later. Wandered down the street at fairly late at night looking for food to bring back to the hotel and was not bothered. Hotel was really not a good location if you want to be close to everything for exploring.

"Great location"

4
03/03/2016

15 minutes walk from the collosseum, 5 minutes from nearest metro station. Rooms are small but clean. View from the breakfast room on the top floor is amazing. Some great restaurants and bars in the near vicinity. Just need the receptionist to cheat up a bit

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Kevanya, thankyou for your survay on Tripadvisor. We are glad to know that your stay was nice and you like our breakfast room ovelrooking Rome. The costumer satisfaction is Our first objective. Hope to have again here at Best Western Piccadilly. Kind regards. Amedeo Carmignani

"Upgrade to excecutive room is a must"

3
18/02/2016

I was last minute on this trip to Rome and all the great hotels were booked. Since I did not stay at Best Western I wanted to check it out for 3 nights. When checking the room I realized I had to go with executive room and I was not wrong. For little extra you get much better room and designs. I have to say that bathroom was like in a good 5 star hotel. Isolation of the room was on the other hand not so good so you could hear the noise from the street but we did not bother. Breakfast was basic but cool since it was on the top of the building with nice view. Location of the hotel is also good,near to metro and more or less clean which for Rome can be a thing. If you are for a solid hotel with a price of 100EUR per night, go here but remind to upgrade to best possible room you can get.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear LovroB, thank you for shearing your survay about our Hotel on Tripadvisor. We are glad to know that you stay was nice and all services were above expectactions. Hope to have you here again. Kind regards. Amedeo Carmignani

"Great location"

4
17/02/2016

This was the second time we had stayed at the hotel. It's location is ideal to travel on the metro system, and there is a bus stop right outside the door. The majority of the staff are friendly and helpful, though one of the female receptionists could go on a customer service course. The breakfast provided is typically continental, but is nicely presented and it was plentiful. I would recommend this hotel and I would stay there again.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Tonntastic, let me say thank you for the grate survay you wrote about your experience in our Hotel. Thank you for shearing it on Tripadvisor. We are happy to know that Hotel Piccadilly is your home in Rome! We hope to have you here soon. Kind regards. Amedeo Carmignani

"Pleasantly surprised. "

3
09/02/2016

Stayed here for 5 days from the 28th of January. When I was dropped of, I was a little worried. After checking in and getting to my room with a balcony most of my fears were unfounded. Headed out for dinner and drinks and I was totally at ease and felt safe. Everything is in walking distance, even if I got a little lost from time to time. Staff are fabulous as is the breakfast on the 8th floor, with stunning views.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Robert C, thank you for your survay regarding your stay here at Hotel Piccadilly on Tripadvisor, We are really happy to read what you wrote about our room, services location and staff. Hope to have you here again . Will be the occasion to show you all news we done like soundprouf windows. Kind regards. Amedeo Carmginani

"Meets Expectations!"

4
30/01/2016

We are a family of four and this is our first time in Rome. 1. The hotel is not too far from the train station which can take you anywhere to the main attractions. However, the hotel signage is not very visible so it was challenging to find. 2. There is an elevator which is a welcome treat, the aircon is good and the area is clean. The room is small thou but this is pretty much the standard in the area. 3. The hotel staff are nice and helpful, we could not ask for more 4. The hotel is also a walking distance to some of the less famous attractions but are really worth visiting. Just ask the front desk staff 5. There are so many small restaurants and shops within the hotel area. I would suggest you try the small pizzeria, they were so good and priced so cheap. 6. I would like to give credit to the chef, our all you can eat breakfast was very very good, it was well planned and very delicious! It was really the best way to start the day. 7. When are having your breakfast ensure to enjoy the view on the patio since you can get a good view of Rome from there.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Tishya S, thank you very much for leave your survay about your experience on Tripadvisor. Me and all staff really appreciate your words about the hotel, rooms, location, breakfast and all services quality. Every day we work and we try to do the best we can for the customer statisfaction. Hope to have you here again. kind regards. Amedeo Carmignani

"Good, clean hotel"

4
30/10/2015

We spent 3 nights here. It is a bit away from the main tourist area, but we didn't mind as the bus stop is right outside. Breakfast is fantastic. Espresso machine, fruit, cereal, eggs, bacon, Italian cold cuts, bread & pastries galore. The staff is helpful, but not super friendly (we found that most in Italy are that way). The room is a bit small, but it has been renovated recently and was very clean with all the amenities you might need. What others said about the room being small is true, but it's Rome after all. The elevator is small, but the hotel was not super busy when we went, so it wasn't an issue. The road outside is busy, but the windows were properly sealed, so it was fine as long as it is closed. Right across the street is Elite supermarket, which is quite large. You can get any food supplies you may need. Right downstairs is OVS, a clothing store, but had quite a selection of cosmetics and toiletries. There are many restaurants and cafes as well. Not touristy, which we liked. San Giovanni in Laterano, which is about a 5 min walk, was one of the most impressive cathedrals we saw on this trip. Do not miss it.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear NVan family, thank you for your survay regarding your experience in our Hotel on Tripadvisor. Know that you stay was nice is really the best news for me and all staff. let me say thank you to all of your family. I am looking forward to see you again in Roma in our Hotel Piccadilly! kind regards. Amedeo Carmignani

"Excellent room & breakfast, very helpful staff"

5
26/10/2015

This was the first time I booked myself a hotel and stayed by myself. When I arrived I got greeted very warmly and given a map of Rome with a lot of useful information on how to get around. The chap was very knowledgeable and seemed happy to help. My single room was lovely, I could see the sunset in the eve, towels/shower gel etc were provided and everything felt very clean. Bed was very comfy although not sure the air con worked 100% but it didn't matter to me. Breakfast time was 7-10 so brilliant for me! The breakfast was very varied and delicious, you also get a view of Rome on the 8th floor where breakfast is served! Honestly an amazing place! Area around it easy to navigate too, although entry slightly hidden behind tree...

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear anjado, thank you for shearing your survay regarding your stay in our Hotel on Tripadvisor . Know that your experience was nice is the best we can expecting . Hope to see you again here at Piccadilly. Kind regards. Amedeo Carmignani

"Fantastic Hotel , perfect location ! "

4
23/10/2015

Just got back from a brilliant few days in Rome staying at this hotel. The room was clean with all the things required for a comfortable stay. A kettle with coffee and teas , wifi , mini bar and a large TV are all available. Breakfast on the 8th floor gives amazing views over looking the city (pic inc) Breakfast is included in the price which was a relief as the company who we booked with said it wasn't. From the hotel door turn left and walk up to the Metro , for €7.50 gives you a 24hr pass or turn right and right again keep walking straight over busy junctions for about a mile takes you to the Coliseum. Local shops are all around the Hotel with a mini market immediately opposite. To get to the Hotel we got a taxi from the Airport. Follow the signs out of Arrivals and join a queue to be ushered to your cab. It's a fixed price of €48 which may seem steep but the train is for two tickets €28 not including the cost of the metro from Termini to the Hotel. It's door to door it will take away a lot of hassle and stress , it's worth paying that little bit more. The staff at the Best Western were 10/10!!! Very friendly and extremely helpful. Thanks for the loan of the cork screw :) I'd defiantly recommend this Hotel!!! Only criticism is and it's not the Hotels fault... When checking out you will have to pay a Rome visitors tax of €4 per person per day. We were unaware of this and maybe when checking in this could be explained. Like I said it's not the Hotels doing it was brought in by the local government in 2011. Thanks again the staff of the Best Western Picaddilly !!!

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Adi B, thank you for yous survay on Tripadvisor! We work every days for inprove the quality of our serivce and Know that your experience was nice makes me and all staff really satisfy . Hope to see you again here at Hotel Piccadilly ! Thank you from all Staff. Kind regards. Amedeo Carmignani

"Excellent reasonably priced hotel in its class"

5
22/10/2015

Two of us stayed four nights in a double room and were completely satisfied with the room, staff and service. The hotel is located just outside the Aurelian walls. It's a 10 to 15 minute walk to St. John Lateran and about the same to the baths of Caracalla. The hotel is just a few minutes walk from the San Giovanni Metro station and a taxi to the Terminal station will cost 10 to 15 EUR. The area is a "real" neighborhood with all the commercial services you'd expect including a supermarket. There's a department store right up the street, gelato shop, and pizzeria. The breakfast is "American-style" including bacon and eggs, yogurt, American coffee and so forth. The dining room is on the top floor with an incredible view. The rooms on the second floor were about the size you'd expect from a comparable hotel in New York City - if you want a bigger space, opt for a suite or book a 4-star hotel. The double room was more than ample for the both of us. The room, linens and bathroom were impeccably clean and all of the furniture and fixtures were in proper working order and spotless. Front desk assistance was crisp and efficient; and the cleaning staff really gets an A+. It was a pleasure to relax in the hotel room in-between doing 'touristical' stuff. On the top floor next to the dining room is Room 802 with a superb view - don't know how much it costs but I'll check the next time I'm in Rome. I would definitely stay again.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear RoscoePin, thank you very much for shearing your survay regarding your experience in our Hotel on Tripadvisor. Me and all staff appreciate really your words and we are happy to know that the quality of your stay was high. We hope to have the opportunity to say you thank you personally during your next stay at Hotel Piccadilly. Kind regards. Amedeo Carmignani

"Great City Hotel"

4
21/10/2015

Booked this hotel for a 3-night long-weekend via Booking.com and was not disappointed!! For a 3-star hotel this place really punches above its weight. The room was great, bed comfy and the bathroom was newly refurbished. All of the staff we encountered during our stay were VERY polite and friendly and couldn't have done any better really. Breakfast was included in our booking and it really was very good. The breakfast room is on the top (8th) floor and has views across the city. A great selection of continental breakfast items and coffee on tap. Also a free espresso bar too! The hotel is only a short walk to Re Di Roma or San Giovanni metro stations or its only a 1 mile walk to the Colosseum. Very good location! WiFi is free, just ask when you check-in for the code. Can't recommend this hotel enough really!

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Andy DNB, thank you for shearing your survay regarding your experience in our Hotel on Trpadvisor, know that your stay was nice and our rooms , breakfast , and amenities satisfy you is the best news for us. We hope to have you here again at Hotel Piccadilly for your new trip to Rome. Kind regards. Amedeo Carmignani

"Nice hotel, location a bit outside the "city" but near the Metro"

5
28/09/2015

Really nice hotel, lovely room and great staff. Nice breakfast, egg, bacon, fruitsallad, nespresso coffee, fresh juice etc. Three stops with the metro from the Colusseum. 20 min walk.If the location has been more near to the centre this has been a 5 star hotel. A taxi cost around 7 EUR from Piazza Navona to Picadilly hotel so If you like to stay in a comfortable hotel with nice service this is the one you should choose.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Kristina, thank you very much for your nice survay regarding your stay in our Hotel and shearing it on Tripadvisor! We really appreciate what you wrote about us and our Hotel. We hope to have the opportunity to say you thank you personally next time you come back to Hotel Piccadilly. Kind regards. Amedeo Carmignani

"good service"

4
16/09/2015

actual we had booked another hotel but this hotel made a double booking. So they booked us at this hotel. It was not our choice. But we really loved it. Nice room (at the 8 th floor with a small balcony with a great view) very friendly people at the reception. They told us a lot about the bus, metro, places to visit, lovely restaurants and bars. Clean room and bathroom. Very nice breakfast with a lovely view over Rome! Busstop opposite the hotel, some small shops in the street, 2 nice bars for a late drink. So a very nice place to stay!

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear LianneS, thank you for shearing your experience at Hotel Piccadilly with all Tripadvisor Customer. Your survay , is the best we can write about us and our Hotel. Know that the quality of your stay was very good make me and all staff happy. We are looking to see you again in Rome in our Hotel. Kind regards. Amedeo Carmignani

"Excellent hotel location and room"

5
14/09/2015

The hotel staff was very good at the time of check in and was kind enough to provide the directions and other city touring guidance. The room was clean and in order. The room size though is small even for a king size bed as there is less space to walk around in the room. They provided me a free upgrade to king size instead of queen (my booking) as I am a Diamond member on the reward program. The reception is on 1st floor to which you have to climb stairs and there is no elevator. Otherwise, all other aspects of the stay were very good.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear SnehalPan, let me say thank you very much for the nice word you spent for describe your stay in our Hotel. We hope to have you hera again with us! Kind regards. Amedeo Carmignani

"Good location"

3
12/09/2015

Helpful and welcoming staff. Rooms clean. Fairly basic, but all you need for a trip to the capital. Stayed for two nights as part of a tour of Italy. The lift is really slow and if you are on a high floor you may as well use the stairs as the lift is always full by the time it gets to your floor around breakfast time or checking out time.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Gorby2013 , Thank you for leave a comment regardin your stay in our Hotel on Tripadvisor I am glad to know that your experience was nice. All day we work for the costumer satisfation and your words are really nice for us. We hope to have you again soon at Hotel Piccadilly. Kind Regards. Amedeo Carmignani

"Fantastic"

5
10/09/2015

We stayed for a weekend and had a beautiful room with a breathtaking view. The staff were friendly and helpful. Breakfast was all we wanted and more and location was perfect for seeing all the sights. I would stay again with no hesitation.

a_carmignani, Direttore at BEST WESTERN Hotel Piccadilly Roma, responded to this review
Dear Donjul , thank you very much for your amazng survay! Know that your stay was nice makes me and all staff really satisfy about our daily work. Thank you also for shearing your comment with all Tripadvisor costumers. We are looking forward to see you here again at Hotel Piccadilly. Best Regards. Amedeo Carmignani