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Best Western Hotel Astrid, Rome

4.0/5  - basé sur 845 notations.
Largo Antonio Sarti, 4, 00196, Rome, Italy - See map

The Best Western Hotel Astrid is a historical building in the Flaminio district, close to the Auditorium Parco della Musica and Piazza del Popolo. We are close to the Vatican and the heart of Rome. From the terrace, our hotel offers an unforgettable view of the Tiber, the dome of St. Peter and the centre. There are many good reasons to stay at the Best Western Hotel Astrid. Our hotel is run by a family of hoteliers who care about the professionalism of its employees. We offer a breakfast room with a charming terrace overlooking the Tiber and a view with the splendid dome of St. Peter at the horizon. The hotel is a wonderful neoclassical building, close to the city centre and an excellent starting point to reach the Vatican and the heart of the town. The guest rooms, just renovated, are equipped with Wi-Fi and LCD television. There is also a garage, on request, nearby. Enjoy your stay.

Best Western

Hotel Astrid




Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 847 guest reviews
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Sleep Quality

"Very comfortable and convenient"


The hotel is part of an old palace. The room is very comfortable. Minibar is complementary! Great wifi. Breakfast is quite good, and inexpensive. Good location to use public transportation network, although TRAM line 2 was not in service during our stay (a pity).



The tram wasn't running so it was a 8 - 20 euro taxi each direction to central Rome, however it is a charming hotel with many features. We could walk in to central but weather was hot and it is about 2 miles. Surrounded by nice restaurants, grocery store and minimal shopping but nice to come back to the hotel area for the evenings. Our room was for 3 as we traveled with our 15 year old grand daughter. Adequate, very clean, tiny shower but lots of hot water. Small fridge was a bonus. Breakfast was a highlight - great coffee, the best crousants, fresh fruit, variety of breads, cereals, fresh yogurt, hard boiled eggs, meat and a lovely room with open windows and great view! Staff were excellent - spoke good English, helpful, happy. Would have loved a pool - price reasonable.

"Friendly staff, clean quiet classic style hotel in convenient location"


The hotel is a stylish older style hotel with a charming cage lift in a good arra. Only a few steps up to the lift. Double glazed. Handy to MAXXI museum and Borghese gardens. The buses are frequent to Flamingo metro but packed at peak hour. Bistrot restaurant in a little courtyard was a lovely surprise off via GB Tiepolo just around the corner from the hotel.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear 9npf, we thank you very much for sharing your review on our Hotel with us. We are always glad to know our guest were satified of their stay. Thank you again and see you soon. Andrea



Hotel is near tram with supermarket next door.Rooms are small but manageable(four of us in room with double beds).Front staff very accommodating and helpful-especially white-haired gentleman who booked taxi for me for our early morning departure to airport.Not very impressed with young bearded man whom I did not find to be as friendly or accommodating as other staff.Breakfast could have other choices available(scrambled eggs,bacon hot links,etc)Would definitely recommend hotel.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear gmedrano130, we thank you very much for sharing your review with us. It makes us so happy reading your stay was that good to you. We also thank you for the kind advices you gave us. Best regards, Andrea



The Best Western Hotel Astrid is more than value for money. The location is excellent and close to the trams, the staff is friendly and helpful. The rooms are clean and spacious and for the first time we experienced a complimentary mini-bar with water, cold drinks and chocolates!!! This was a real surprise. They also allowed us to make use of the breakfast room at night to have our own wine and snacks. This hotel is a definite recommendation.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear AduPreez, thank you, you made us happy with your review. We love to read that our guests are pleased with their time with us. Our job is to make you feel comfortable and it feels good reading that we achieved our purpose. Best regards, Andrea

"Good Location"


Nice hotel. Clean. Staff welcoming and helpful. Breakfast is optional but worth the €5.00. Supermarket and selection of nice restaurants close by. Good location to all major sights. Trevi Fountain about 20 minute walk directly but you will be side tracked taking in all the views, shops etc.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear Zena B, we thank you for sharing your review on our Hotel with us. We are always glad to know our guest were satified with their stay. Thank you again and see you soon. Andrea

"Great visit for the Tennis at Foro Italica"


We were glad to have booked this hotel for a visit to the tennis. We were in Room 508 and all was well. Free mini bar. The Front Desk was very helpful and provided us with maps and Information. Hotel is very central. Walk down to the end of the road and take a No 2 Tram to the Termini and then a short walk into town. No 19 tram takes you to the Vatican. €1.50 for this trip from No 2 then No 19. We did walk a lot as well. A number of restaurants in the area as well. Breakfast in the hotel was €5. Just be aware that the lift is an old fashioned one with the metal gate that you open and close first. Only takes about 5 adults max. We were a bit disappointed on our last day when our showers weren't very warm. I asked the Front Desk who told me that to many people had used up the water. Not satisfactory. Very quiet hotel. Although only 3stars it was fine and we often stay in 4 or 5star hotels. I think internet was ok. I would stay here again.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear Grethe S, we thank you for sharing your review on our Hotel with us. We are always glad to know our guest were satified of their stay. We are so sorry for the water incoveinence and we assure you we are working to get things perfect about it. Thank you again and see you soon. Andrea

"Homely Hotel with excellent staff"


My wife and I stayed in the Astrid as a gift from pour daughters for our Ruby Wedding and overall the experience was excellent. From the time of our arrival, the staff could not be more helpful and made us feel very welcome. Although our room was small, it was clean and adequate for our short break. Although we had not booked breakfast, a very acceptable continental breakfast was on offer for a very reasonable 5 euros. The breakfast room however was rather small for the size of the hotel and guests had to frequently wait for a table. The hotel was very convenient for transport into the city centre and surrounding restaurants were high class without the city centre. prices. The only downside of the Astrid is the lack of a restaurant and a bar to allow guests to relax in the evening after a long day of sightseeing. I would certainly recommend this hotel to others and would return if I am in Rome again

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear Forbes K, we thank you for sharing your review of your stay with us. We are always glad to know our guest are satified of their experience. Thank you again and see you soon. Andrea

"Nice hotel"


The staff, rooms, and breakfast are great. We really enjoyed the area, the local restaurants serve good food and it's not priced for tourists. I would stay here again and recommend it to friends.xzdew

"Recommended. A very good stay."


Hotel is in a great location with buses and tram in short walking distance. Very helpful front desk and breakfast staff. Although my room was next to a communal lavatory it was very quiet apart from a very occasional visitor using that facility. The lift was very convenient but I used the stairs except on arrival and departure.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dea Terry C, I would like to thank you on behalf of our front desk staff for your kind words. Also thank you for this grat raview you shared. Best Regadrs,



front desk very very helpful friendly. tram to town very convenient around corner from store around corner also very convenient. wifi was always available. no airconditioning, heat only until summer:( shower very small. single room was fine, mostly out sightseeing! my only disappointment was being charged for breakfast daily. while it was great, and on scenic top floor, booked thru tripadvisor/getaroom and it was supposed to be included as free:(:( didn't find out til being charged on departing. would stay again.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear wuffy1, we thank you very much for writing this review. We are grateful to know you liked your stay. Please let me underline that reservations from getaroom never include breakfast. It should be written on the reservation confirmation. We hope to host you again. Regards,

"Very disappointing stay."


Checked in 16 Apr 2018 for 6 nights. Room on 1st floor which was newly renovated so it looked good at first glance. But aircon was faulty. Had complained about it to 4 different front desk staff on 4 occasions - but NOTHING was done. Had 1 particularly rude man who described my faulty aircon as "your problem". It is not my problem. It is the hotel's problem and it is their responsibility to solve it! He also told me to open the windows -- where I had the aural pleasure of enjoying incessant car honking and people talking, as well as enjoy 2nd hand smoke (my room is just above the Carrefour entrance). To add to the misery - WiFi is unstable, and there was no WiFi at all for 1 night. Pictures of the roof 'restaurant' look good, but it is very small with seating for perhaps 30 people. Breakfast is miserable with only 1 type of hard boiled egg, 2 types of ham slices and 1 type of slice cheese. But to be fair, the kitchenette staff are very friendly and they do try their best to do a good job despite the limited setting.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear CS K, we are so sorry we have disappinted you and you did not like your stay! Our main purpose is to give our guests the best possible experience. First of all there was a lack of comprehension: rooms on the first floor are not renewed but brand new. Your room had a problem with the A/C system. We called the electrician but he could not solve the issue because it was due to the installer, who could not come during your stay. We could have changed your room but, as you smiled and told us it was no big deal, we did not understand it would completely ruin your stay, considering that it was not so hot in Rome during your stay. We bag yuour pardon also to be just next to a 24 hours supermarket and if their clients smoke on the street. We are also sorry about the breakfast choice if it did not suite your needings. Best regards,

"Get the breakfast!"


Spent 4 nights here as a home base for some concerts and sightseeing. Pros: - VERY helpful front desk staff provided easy directions to everywhere - 24/7 supermarket attached -safe comfortable neighbourhood in good location - late night bar around the back - google Kilmoon Pub - clean room, prompt daily housekeeping - beautiful bright breakfast room with quaint outside balconies - great breakfast selection and terrific value at 5 euros - funky staircase - great price Cons: -No cons really. The room was on the small side and it wasn't the best bed ever but still totally adequate and very good value. No gym. Reminders: -beware of per person/per night city tax of about 4 euros -byo hair conditioner and lotion (shampoo only provided) -no washcloths in Europe Recommendation: - Rossopomodoro Roma Lungotevere Mazzini --- it's a nice restaurant with good prices, 10 minutes walking distance across the river with plenty of indoor and outdoor seating

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear SomeGirl, Let us thank you so much for for these beautiful words you reserved us! We are so glad you found so many pros and no cons! See you soon! Andrea

"Nice Hotel"


For the price we paid and the rating of the hotel we had a very enjoyable stay. From beginning to end all staff were very polite and courteous. The free minibar helped with water and juice available whenever. Breakfast was very nice and catered for all needs. I would stay here again.

"Tiny, outdated room with no wifi."


For a hotel affiliated with Best Western I was very disappointed. The hotel looks nice on the outside, but the inside is very old and outdated. The staff at the check in desk were very friendly. We didn't really have much contact with any other staff during our 2 night stay. Our room was on the 5th floor and the one lift seemed to be perpetually busy, so we walked the stairs most of the time. The room was the smallest room I've ever stayed in all of Europe. There is barely any room to store or place any of your belongings. The amenities are outdated. The bed was too firm for my taste and pillows were flat. The fridge in our room did not function properly. The worst was that the "free wifi" in our room did not work. Getting to the old city center will be a mile walk, or ride on public transportation or via a cab. The bonus of the hotel was the 24/7 Carrefour (supermarket) located just around the corner. We will most likely stay somewhere else on our next visit to Rome.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear Diana a, Thank you for sharing your opinion regarding your recent stay at our property twice. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are sorry about pillows and beds that, in your taste, were not good enough for you. Anyway it is justga a taste and we assure you other people find them good. We are just surprised about your opinion on our ameinies: we always keep them up to date. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 06 3236 371. Sincerely,

"Excellent value for money!"


We stayed for 5 nights in this hotel and it was really good experience! The location is great - you can easily reach city center by walk - around 20minutes, or by tram, the station is very close. Hotel is nicely maintained. It has a wide choice of food for breakfast. Staff is really friendly.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear andrejasreckovic, thank you, you made us happy with your review. We love to read that our guests are pleased with their time with us. Our job is to make you feel comfortable and it feels good reading that we achieved our purpose. Best regards, Andrea

"Clean and adequate for a city break"


Hotel clean, breakfast available for a small charge. Rooms adequate however a bit ‘lived in' compared to photos. 30 mins walk to city centre attractions, 20 minutes opposite direction to Stadium Olimpic... pleasant stay and rooms made up daily ... remember to add in tourist tax to price of hotel !

"Great location for thr stadium"


Stayed for 5 days to cover the 6 nations rugby. Ideal location good access for central Rome and the Olympic stadium. Helpful staff good value breakfast. Rooms comfy if basic quite at night. Some good restaurants close by with good prices.

"Good location for the Olympic stadium"


This hotel is excellent value. Its location is good for the stadium and there is a tram close by for transport into the city. Rooms are small but very clean and the staff are helpful and friendly. Breakfast is especially good value with a wide choice and hot water in tea pots! The beds are a little too firm for my liking, but the pillows are good. Could do with more storage space/ drawers etc.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear LoughboroughProf, we thank you for sharing your review on our Hotel with us. We are always glad to know our guest were satified with their stay. Thank you again and see you soon. Andrea

"Great location and fabulous staff"


Our room was a bit on the small side but clean and sufficient for our stay of four nights with comfortable beds. There was a mini bar with soft drinks and snacks and a kettle with various tea bags and coffee. The bathroom was clean and a good size with usual supplies provided. Breakfast was available with a continental menu - boiled eggs, cheese, salami, breads, cereals, yoghurt and cakes. More than sufficient! The location was good. A short walk to a tram stop, about a 20 minute walk to the metro station and plenty of shops, bars and restaurants in the surrounding area. We went to watch the Six Nations Rugby and the Stadium was about a 30 minute walk away. The reception staff were great, lots of advice, very helpful and friendly. There were a few negatives, mostly minor such as the corner shower door - a bit of a squeeze for me, the lift is small but at least there is one, no bar in the hotel but plenty surrounding. The biggest negative was the noise from the lift door, the adjoining rooms and inconsiderate guests! Generally a great stay though!

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear Carrie063, thank you for giving us your feedback on your trip to Rome. We are glad you had a good experience and we are sorry that the guest next to you was too loud in his/her room. If you had called us, we could have told him to lower his "volumes". Kind regards, Andrea

"Great place to stay"


Ideal hotel for rugby and exploring city. Easy access to city centre and airport using tram and Metro. Staff very helpful and friendly. Room clean and good size with nice selection of breakfast food. It is an ideal base and good value.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear Sara B, thank you, you made us happy with your review. We love to read that our guests are pleased with their time with us. Our job is to make you feel comfortable and it feels good reading that we achieved our purpose. Best regards, Andrea

"Very Well Balanced"


The Hotel is located in the quiet part of Rome, and the neighbourhood was felt secure. By walking five minutes or so, we can catch a tram at Mancini terminal. As destination of the tram is Flaminio, most of the attractions of Rome are within the reach. Hotel staffs are very friendly and effective. Breakfast is great. I used cable LAN socket in the room satisfactorily. Happily my assigned room was equipped with a beautiful tub in the clean bath room. Everything in the hotel are quite comfortable though not luxurious.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear eitake, we thank you for sharing your review on our Hotel with us. We are always glad to know our guest are satified of their stay. Thank you again and see you soon. Andrea

"Slow and steady wins the race"


Lovely stay, as always, even if this place has the world's slowest lift! Having stayed here about five times now (and will continue to do so) because of its location to the concert venue we perform in, it's got to the comical stage. My advice: press for the lift well in advance of when you *actually* need it! Breakfast is simple but has a nice view. There's a park nearby to walk/jog/run around (depending on your level of adventure) and some eateries which are neither brilliant nor rubbish. Ci vediamo alla prossima! (See you next time!)

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear BruiserUTB, we are very glad to read you've chosen us as your home in Rome! We will be here for your next stay with great pleasure and so out lift will!! Kind regards, Andrea

"Clean, Good breakfast but you could here TV and snooring from room aside."


+Breakfast very good.Beautiful view from the restaurant. + Clean and good reception service but you could hear snoring and TV from the room beside. Location super. Close to tram and good restaurants nearby

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear Johan B, thank you for giving us your feedback on your trip to Rome. We are glad you had a good experience and we are sorry that the guest next to you was too loud in his room. If you had called us, we could have told him to lower his "volumes". Kind regards, Andrea

"Great Hotel and Service! "


I stayed here for 3 nights with my girlfriend. The staff were very friendly and bilingual. We used the airport pick up service which was $53 and cheaper than a regular cab! The room was small but it was nice and enough for what we needed. The location is a short 2 minute walk to the tram which you can take to the metro. I recommend staying here!

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear rogeragurcia, we thank you for sharing your review on our Hotel with us. We are always glad to know our guest were satified of their stay. Thank you again and see you soon. Andrea

"Tiny rooms, noisy & needs decorating :0("


First off, the room was a joke, and a bad one at that. Putting a tiny double bed into a room does not make it a double room! There are 3 steps from the bottom of the bed to the wall, 3 steps from the left of the bed to the wardrobe and 2 and a half steps from the right of the bed to the wall. The cost of this tiny room? 110 euros per night! On top of that, Wooden floors so that you can hear every footstep above, loud tiles in the corridors, and room doors that have to be slammed to close. But the icing on the cake was being woken up at 7.30am every morning to the sound of power tools from the workmen renovating the 1st floor. Is it really ethical to be taking money from guests when their stay is being seriously disrupted like that? I don't think so. The work has obviously been going on for some time, its extensive so why aren't they informing customers of the disruption and offering them alternative accommodation or a refund? This is on top of the noise form the very noisy traffic all night. On a positive note, The breakfast was quite good, although nothing cooked, the staff were helpful. I gave this feedback to the hotel directly, and received a response that they were scheduling the work to start later from now on....way too late for my relaxing romantic break in Rome!

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
NightBreed01, we are really sorry to aknoledge we disrupted your stay. We work hard to make our guest feel comfortable and we regret not reaching our goal with you but please let us guarantee you that our job is not a joke. Our rooms have different sizes and different prices: if you book a economy room you get an economy one; rates and room types are clearly described on every website you may have used to reserve. We are also sorry that the noise of our renovating, we we do to improve the quality or the Hotel bothered you. Regarding this issue I assure you that they are allowed to start working not before 9.00 AM because not making noise before that time is an Italian law. Kind regards, Andrea

"Very comfortable Hotel"


Had a great experience at the Best Western Hotel Astrid. Hotel desk was very friendly, clean Hotel, and helped us navigate our trip into the city. Very clean rooms and bathroom. Would recommend this Hotel to all our friends and families.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear mrbbque, I wish to thank you on behalf of our staff for your kind review and express our gratitude for the beautiful review you shared. Andrea

"Nice location , but too noisy"


hotel was at a very good location and also the building was a nice building but unfortunately it was too noisy, we had street side rooms and we couldnt sleep all the night. Also we didnt have internaet connection on this side of the building all the time we stayed there

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear mahsa m, Thank you for giving us your feedback about your stay. As you may have read on other answers to previous reviews, we always suggest those who have a light sleep to ask, before the arrival, a room on the backyard. We regret we did not have the chance to help you, not having you told us anything about it. Then let me assure you we have wi-fi connection everywhere in the hotel. Kind regards, Andrea

"Too Noisy and Too Small"


Very good location, very nice ancient building but unfortunately very small rooms, bathroom incredible small, very noisy due to the electricity control panel in the room and also the air conditioning. Wifi was very poor (maybe just in our room) but was not working at all. Breakfast ok, very nice the terrace with a gorgeous Rome city view.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear lucapY6029VP, we deeply regret you are not satisfied with your stay. We alway work hard to give our guests the best possible experience and reviews like this one frustrate our efforts. We are sorry you did not tell us the reason of your dissatisfaction immediately. If you did, we would have made every possible effort to solve your problems. Regards, Andrea

"Good stay, something missing"


The stay in the hotel was ok, for one night service and prices acceptable. If you would longer stay the price per night is high. Location is good, public traffic is close by and the location is nice .

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear ralfg831, Thank you for sharing yuor opinion with us regarding your stay. Please let me underline that the rate of the room is different every night. Kind regards, Andrea

"Would definitely stay here again."


Staff friendly. Easy to get to central Rome, 5 mins on one tram. Restaurants much better and cheaper in this area than tourist parts of Rome (Italians eat in this area). Rooms were very clean but could use a little upgrading.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear Sophie M, let me thank you on behalf of our whole staff for your kind words about us and express our gratitude for the beautiful review you shared. Andrea



You can hear doors banging, tv's playing, people talking all night long. If you like a good night's sleep, don't stay here. Flimsy windows made three hefty traffic part of the experience. Super small bathrooms that come apart when you shower. Our reservation was not registered, their fault, we ended with rooms anyway. Wish we hadn't.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear Jonas M, we are really sorry to hear that our other guest had been unpolite to you (if you called us immediately, we could have asked those guests to behave better). We are also sorry to see you had problems with your room (if you had told us we would have changed your room to find one fitting your needings). We always want all our guest to have a good experience during their stay and we deeply regret your being unhappy with yours. Kind regards,

"Nice hotel in quiet neighborhood"


Nice, quiet, clean hotel in great neighborhood. Nearby restaurants with great food and service. Transportation close and convenient. Would definitely recommend. Front desk staff goes out of their way to be helpful. We loved having a room that faced the street. If we needed quiet we could close windows and we were fine.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear T1763OAbrendah, we are glad to acknowledge your stay was as good for you as it was for us hosting you. We send you our best regards, Andrea

"We will return"


Hotel Astrid is absolutely a wonderful hotel. Staff is ever so helpful, location is residential with very easy access to public transport. Restaurant Flaviniono (misspelled) is a few steps away and we highly recommend it. It is a neighborhood 4 star, go later in the evening, as the Romans do

"wonderful time in rome"


We visited the Best Western Astrid for 3 days prior to our cruise from Rome and had a wonderful experience at this hotel. The front desk staff Valentina and the other young girl(sorry forgotten her name) were both very helpful, friendly and a pleasure to deal with. As well as Danielle thru emails prior to our arrival. The hotel is situated very close to the highlights of Rome and very clean, great breakfast in the mornings included with 2 very nice ladies working the breakfast buffet. Our only complaint would be that the bathroom shower was extremely small but the room itself was a fair size. bar fridge was in the room and stocked with water, soft drinks and a few snacks daily which were free. We would stay here again without any hesitation and recommend it to anyone considering it. We booked in advance thru the hotel u a ride from the airport to the hotel and it was good too.

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear roston, we thank you wery much for yor kind words about us and we hope you could contact us in the future in case you would like to return in Rome soon. Kindest regards, Andrea

"great place to stay"


good connecting road to the main city. we were welcomed by the extremely professional Valentina at the reception -Thanks for the wonderful professional service -you are 5 STARS! Free bar -water is vital and supplied for free among other goodies and drinks.

"Family trip"


This hotel is about half an hour away from everything you have to take a taxi or take the train or take the bus to get anywhere so it is a little expensive so I recommend you to get something more near the venues of the cathedral if you are looking for more quiet places this is your place .

Hotel A, Responsabile relazioni con la clientela at Best Western Hotel Astrid, responded to this review
Dear Guest, First of all, we want to thank you for taking time to leave a comment about your recent stay in the Best Western Hotel Astrid. We are happy that you found our Hotel a quite place for your Roman Holiday. The hotel is located only 1 km from Piazza del Popolo, you can easily reach the city centre with Tram n°2,only 3 stops you can reach Flaminio\\Piazza del Popolo square. We hope to see you again for your next stay in Rome. Best Regards Valentina

"Best Western Hotel Astrid Roma"


Hotel rooms are clean and comfortable in general. Breakfast quality is above average. Bathroom and towels should have been cleaner. The hotel is located in 30 minute walking distance to Piazza del Popolo, beyond which the touristic attractions are held.

"Good, clean place, friendly staff "


The only downside is that there are very few parking places, or you have to pay for the day. Otherwise the rooms were clean, comfortable, simple but good breakfast, and staff were very attentive. You must take the tram number 2, and in 3 stops you are at piazza del popolo, from where you can walk into town.

"great hotel"


good location, just a tram ride away from everything which takes about 5 mins. nice continental breakfast and nice staff. free wifi and mini bar with water and coke which we needed as it was nearly 40 degrees out, room has good air con and nice bed.

"Great hotel location within easy reach of the vibrant city of Rome"


We stayed for 3 nights in July 2017 booked through a hotel booking website. We had a triple room which included a double and small single bed ideal for 10 year old. We had no problem with the room size. Our room 204 was the largest on the floor according to the floor plan. We had windows which opened onto the internal courtyard area of the hotel. Shutters on the inside blocked the light very efficiently. The bathroom was absolutely fine, with just a shower, bidet, sink and toilet. Shower was good with a strong flow of water, no problem with the heat, fully adjustable in height. In the bedroom there was a lack of storage space, no drawers for clothes, only handers in the wardrobe area. This didn't bother us too much as we just kept the smaller clothes in our suitcases. The room had a kettle, cups and some tea/coffee. There was also a fridge in the room which was stocked daily with free water, some nibbles and soft drinks. This was much appreciated and very helpful when we arrived hungry from our flight. We took out two bottles of water every day and re-filled these at the numerous drinking fountains around the City. Service at the hotel was efficient and on the whole quite friendly. Breakfast was ideal, located on the 5th floor of the hotel, with a couple of tables where you could sit outside. We actually sat outside every morning as the weather was beautiful 30degrees and there was shade from the canopy. Eating breakfast on the balcony was one of my favourite memories of the trip. It was here I felt like we were really in Rome. The public areas were very nice, marble and traditionally styled. The old fashioned lift rather amusing for my 10 year old who had never seen anything like that before. The hotel was kind enough to give us a slightly later check out so we only had 1 hour before heading off to the airport. We were able to store our suitcases in a secure cupboard next to reception whilst we had lunch. Sightseeing from the hotel was easy. Just down the street is a tram stop. Buy a ticket from the kiosk (also selling papers, sweets etc) and hop on the tram. 3 stops and you are at Piazza del Popolo area where you can get the metro into the main tourist areas like Vatican or pick up a tour bus from Piazza Barberini. The metro tickets were in a range of prices. We bought one for Euro 1.5 each which lasted 1 journey. There were other options if you were using the metro more which may be cost effective. Most of the time we walked around the city. We saw everything we aimed to see when planning the trip. We spent about 5 hours at the Vatican, and the same amount of time at the Pantheon, Trevi Fountain, Coliseum, Roman Forum and Palantine Hill. Another day spent wandering the lovely Villa Borghese park and on a bus tour then walking the city. The last day of our trip we spent a few hours walking around the hotel area, browsing the Olympic park and football stadium, the river and had a take away lunch from the fabulous shop next to the hotel. It was enough time but we could have easily spent more time at every place. Restaurants are aplenty in the City and also near the hotel. We ate at the nearest restaurant - Perilli al Flaminio - on the last night of our trip and found the food was delicious. We booked our transfer from the airport to the hotel via email with the hotel. It was EUR 55 for the 3 of us. For the return we booked elsewhere online and paid only EUR45 which was excellent value. The driver took us back through the city and we got to see again the highlights of our trip. I would recommend this hotel and definitely return.

"Good place to stay on a budget"


This hotel is not right downtown in Rome. However, it is a very short walk to the tram that will take you to a Subway station. We booked through Delta Vacations and stayed here 8 nights. Mini fridge was refilled everyday with water, other beverages and snacks. Maid service was good. Shower very small, but not worth griping about. The people at the front desk are either very nice and helpful, or condescending and rude. It depends on the person and shift. Some of them can be rude when you ask questions, as if you are dumb for not knowing every detail and nuance of Rome. There is a 24 hour store next door where you can get snacks and other items you may need while staying there. Would definitely stay there again, despite the rude workers at the desk. Also, the included breakfast was quite good. As Americans, we were not as interested in eating cold cut style meat and cheese and other foreign guests, but we ate crossaints, yogurt and fruit every day. More variety would be nice, but I did not mind. There is also a machine where you can make yourself many different espresso drinks throughout the day. The free computers and printers were helpful as well.

"Excellent hotel, excellent staff"


I staid here for a night, with my daughter, in June, 28. We've choose this hotel for its position (near Stadio Olimpico). The staff (all the staff) is by excellency very professional, kind, warm and "accogliente"!!!!! The room was very clean, with free minibar and a beautiful view. I strongly recommend. Thank you very much for all.

"Good Hotel and Location"


This is a nice hotel with excellent location to the city; FCO airport is 22 miles away from the Hotel, about 45 minutes without traffic; We liked the fact was close to the train/tram station, we walked for about 3-5 to take the Tram -line2 (Ankara/Tiziano” stop) and get off at Flaminio Stop to take Line A to go to the Vatican or Rome city. Please note Tram tickets are sold in a kiosk on the street across the stop, its better to buy the 24h ($7.00 Euros) one if you're planning to use the metro/buses. the other ones only last 100 minutes. Price was moderate for our stay; The hotel also offer a breakfast buffet for $8.00 Euros, was not bad, they have different choices. They also have a shuttle service for $55.00 euros from the Airport to/from the hotel, this price its up to 3 people in a van. The common areas are well kept , rooms are not big but accommodate two people well, bathroom was okay too. Staff speak English well and were very attentive; There is free Wi-Fi available in the entire hotel; There are multiple restaurants and snack places around the area that are open late. The football stadium its also close to this place. You can feel free to walk late at night, we had no problems, plus the army its everywhere you go.

"Excellent and immaculate place to stay"


Firstly the only thing that is negative about this hotel is that the rooms are small, but perfectly adequate if you intend being out and about and come with all the usual facilities. It's an easy walk to the tram stop which takes you in to the centre and access to the tube network for sightseeing. The hotel was immaculate throughout and our room was spotless and cleaned daily. The room was at the front which overlooks the main road and had a juliette balcony with French doors. If you want it quieter then a room at the back may be better, but we liked to see a bit of life and whilst it's busy it wasn't too noisy. The breakfast is excellent, good coffee, situated in very pleasant dining room on the 5th floor with city rooftop view. There's opening doors and a few outside tables too. Shower was good and a free (non alcoholic) mini bar re-stocked daily. We loved the art - deco style elevator and there's a rather grand marble staircase accessing the floors. Much nicer than the usual decor. Helpful staff and would definitely return and stay here.

"Lovely Stay and such helpful staff, cheap hotel close to the centre of Rome!"


We have just returned from a 4 day stay in Rome. The hotel Astrid was lovely - it isn't a 5* luxury hotel but we knew that when booking - but when you leave your hotel room at 09:00 hours and return around midnight a 5* hotel was not required. The staff were very helpful especially the gentleman who worked on reception through the day (forgotten his name) he answered all our questions, booked the Vatican for us and gave us advice when we needed it. The local area had a couple of great little gems of the real Italian feel and the tram is just at the end of the road with a 2 minute ride into the city. Breakfast was cereal, meats, cheeses, pastries, etc. just what we needed when we were filling up on pasta, pizza and Galato all day. If you want a simple, clean, friendly hotel not in the centre of Rome but very close this is your place!

"visited june 2017"


well,first we were highly disappointed with the family room given to us,it was small and bathroom door lock was not there ,thn the reception person next day chnged our room but we had to stay seperate in 2 rooms .The hotel was far from city centre,first walk 5 mins,catch a tram,thn catch a metro,The breakfast wasextremely bad and our kids skipped it altogether..highly overpriced ,they charged more than 1000 euros for 4 nights .wifi connection was too weak so no use.

"Positives far outweighed by the negatives"


What a shame that the positives were far outweighed by the negatives! Efficient check in but no offer to assist with our luggage even though we had to climb steps to reach the rather antiquated lift. (More of that later). On reaching the room we were shocked to find that there was absolutely no drawers for our clothes just hanging space in the wardrobe so if you choose to stay here I would advise you not too bring too many clothes as you will have nowhere to put them! When we queried this with the manager we were told that this is mainly a business hotel and most people only stay one night so they don't need as much space! Breakfast was adequate but nothing special and the hotel was situated about twenty minutes from the Vatican and around thirty from the Collosseum by public transport. However the biggest faux pas that was made was the non-arrival of the taxi that we had booked to take us to the station. Having been delayed just a few minutes by the small and antiquated lift, we arrived in reception to discover that the staff had allowed other guests to drive off in the taxi that we had booked leaving us without means to get to the station! The incredible thing was that they couldn't understand why we were so angry. Fortunately we were able to get a second taxi but arrived at the station with little time to spare. So all in all, there are many other hotels in Rome in which you can stay so don't bother with this one!

"Good price, reasonable hotel, good staff"


We chose the BW Astrid for its price, but its location is quite decent: just a short 7- or 8- euro taxi ride into the main tourist areas of Rome (Colosseum, Pantheon, etc), and sitting next to the Tiber river. The hotel has decent sized rooms, in-room coffee makers, and the wifi is free although it can be spotty. Breakfast on 5th floor is standard fare - cold cut meat, cheese, breads, cereals etc. if you are 1 or 2 people see if you can take one of the two small tables out on the balcony. My room was a fair size, clean, and faced out to the river which meant it could be loud with the windows open - but I was fine with the noise except late at night. One small desk, one small and not too comfortable chair, and a hard bed (which I like). Service was good. So, no complaints. If you want higher end this is not your hotel; if you want decent and at a decent price, it's good.

"For business and vacation"


Spent 9 nights in this hotel mid March. Room was clean, staff was friendly. Minifridge was packed every day with bottled water and snacks: complimentary of the hotel. Breakfast was practically free, 1 euro per person, but was great, mainly the same but good quality food and great varioty, iIncluding great coffee and fruits. And what a magnificent view from the 5th floor of the breakfast area on Tiber river! Location is good, not too far from the city centre, 3 tram stops to Piazza del Popolo and metro station Flaminio, but there is plenty of transportation around to reach different areas of the city. Also proximity to the river prompts for a beautiful walk along Tiber. As for the taxi beware that Astrid is located outside of Rome standard 48 euro fare for taxi ride to airport, but it costed us 50 euro by pre-ordering taxi service on line at Samarcanda Taxi ( service was great). I liked the location because of actually feeling the life of Real Rome, and not the touristic one just 3 stops away: grear supermarket, eateries and a toystore nearby.

"Lovely hotel near Stadium"


Stayed here with a group of 33 friends for Rugby weekend, hotel was spotless rooms were spacious and mini fridge was stocked up on a daily basis. Easy reach of Supermarkets Pubs Cafe bars and Tram stops. Continental breakfast was of a good choice but only downfall room was a little small if everyone turned up the same time. Would return

"Incredible Pricing, Incredible Service, Incredible Hotel"


This hotel was beautiful. Located in a pretty good location, not amazing. However, the hotel makes up for that with FREE bike rentals with very good quality bicycles with baskets. It is the best way to move around town. Don't let the hotel's cheap pricing fool you. It is worth much more. The rooms are one of the cleanest rooms ever. The bathroom is great. The entire atmosphere of the hotel is vintage. Fell in love with it. The mini bar is free. in the words of my cousin "We hit the jackpot!"

"Excellent value!"


Great value for bed and breakfast: soya milk available at breakfast, stunning views from breakfast bar, waitress made us lovely breakfast picnic bags as wee had to leave very early for airport. Reception staff helpful and friendly, good location, rooms small but very clean and comfortable with a free non alcoholic mini bar, fridge and tea and coffee making facilities. A really excellent hotel.

"Good price and pleasant hotel"


I wouldn't say this is average but I really cannot rate it as very good. It would fall under a 'good' category, if TripAdvisor had one. For the price is it fine. The rooms are basic but clean and with all the required amenities. Breakfast is basic but nice and with a very pleasant view. Note there is no English TV, not even News. Not good for tourists or people on business. If your on a budget or on a short business trip only then I would recommend this hotel.

"Happy Customers"


Reviews for this hotel were generally ' positive ', in it's favor , so we were reasonably satisfied to book it for a six nights stay . There is always a doubt in your mind as to whether these reviews will match expectations . We need not have worried . Our experience was a positive one . It is true to say that the hotel is basic , but it is very clean. The rooms are a bit on the small side but the bedding is immaculate . The staff were very helpful and friendly . There is a very good continental style breakfast provided each morning . The Hotel is situated in a quiet residential area , so there are no problems with noise. We were only two blocks away from a tram stop which took us into the city center in less than ten minutes . It could not be easier . Transport costs were very cheap { 7 Euros each } and we were able to buy a day ticket in the News Kiosk beside the tram stop. You can use this ticket all day on the buses , trams , and on the underground. We visited all the top attractions , so we were quite tired each Evening when we returned to the hotel . Hard to get yourself up and going to go back into Town again . No worries . The local restaurants were of a high standard and provided very good value for money . About 50 Euro on average for a three course meal with a bottle of house wine . The restaurants in the center of the City are generally more expensive depending on location . We paid 35 Euro service charge , so look out for that before you dine . Overall we were happy with our Hotel . The location is excellent . We have no problem recommending it to anyone.

"Great Stay"


Hotel is situated close to the Foro Italico and also walking distance to the city center. The area is very nice and less busy, it is very good location. Hotel is very nice and very clean, our room was renovated with great and big bathroom on the top floor. The staff was extremely helpful during our stay and also before in short time they answered all my questions and requests. we really enjoyed the breakfast - a lot of choices,great taste and nice view from the terrace.. I really recommend this hotel and for sure we will choose it again .

"Our anniversary trip"


Visited rome for 4 days at the end of our month long trip. Next time i would do a little longer as it felt much to see!!! We used our airmiles for this hotel and was pleasantly surprised. Room small but we only really slept there so not really a big deal. Nice bathroom, bed comfortable, and cute narrow deck. A little noisy on main street but so tired at the end of a long day so didnt really matter...the breakfast was typical of italy, nice to start the day off with..Nice view from breakfast area of the vatican. Nice , reasonable restaurant 1 block behind hotel, front desk directed us there and we were very happy with food!! Went back next evening, loaded with people..if u dont get there early may need a reservation...i would recomend this hotel.

"Good hotel, great staff, pleasant amenities."


I stayed two nights on each end of a tour in September. The rooms were small but adequate and clean and pleasant. The staff were among the most professional, helpful people I have met in all my travels over the years. My room was booked as part of a tour, but I have since learned that if you book through the hotel website, you can specify one of the bigger rooms if you wish (& pay a little more). There is quite a difference between the standard and premium rooms. It is close to the train stops and surrounded by lots of eating places, fresh food shops and bars.

"Decent Hotel Near Everything in Rome"


Very decent hotel that is just a few minutes walk to Rome's mass transit. The rooms and the entire hotel are very clean and well maintained. The breakfast that was provided was the best breakfast during my family's multiple week trip in Italy during October 2016 and offered a great variety. If you are staying on an upper floor be prepared to walk the stairs as there is only one very small elevator that is slower than a person walking the stairs. The elevator is only able to support two adults and two bags it is that small and weight restricted. During our stay it was abnormally hot so we asked the front desk about air conditioning since our room was facing the courtyard and had absolutely no breeze. They said it was turned on but we were not even able to get a trickle of an airflow out of the unit during our stay. The shower in our room was also extremely small (I'm not a large person by any means) to the point that I had to open the door to be able to soap up before doing a small pivot to rinse. Overall, great staff, great location, decent rooms, and good breakfast. I would recommend his place to stay if you will be spending a majority of your time out and about and just want a room to crash at night. I would not recommend this place for children or people that are not easily able to walk up and down stairs.



-small rooms but very clean - face towels are a little beat strange, comparated like kitchen towels - tv programs good, you get sky tv undubbeld (english) - bad is ok - shower cabin is a problem for exrasized people 80x80 cm ?? - very good minibar free fir charges - breakfest very good - warning NO SMOKING AREAS ??!

"Will be back for sure"


Very pleasant staff and very nice hotel. You can go there with no worries. Not really walking distance to main attractions, but still close. I will for sure choose to stay at this hotel again. I also recommend it to anybody else. We were very happy and the styling of it is really nice.

"A decent little hotel"


This hotel is ideally positioned within Rome, not too far out from the city centre but not too close to all the tourist hotspots. The terrace that breakfast is served on also has a good view over the city.

"Cozy is one way to describe it...."


The other would be coffin with a TV. The shower is also super tiny. You have to squeeze through the door to get in and have barely enough room to maneuver. The "highlight" of my stay was the torrential down pour of water that landed on the wooden stool that is supposed to be a desk (from an AC unit strategically placed in the ceiling above). Thankfully, I had removed my computer from the desk mere seconds before this happened.

"Very pleasant hotel"


Very friendly staff Rooms clean and modern, not very big, but very sufficient, also with daily fresh and free water and some soda on room Breakfast very good and with magnificient view of city A little bit out of centre, but easily to reach with tram. Only the wifi connection could be little bit stronger.... but that is just small detail



Everything about this hotel exudes comfort and hospitality. From the moment wet arrived, check in was easy and seamless. The hotel is beautiful and classy. I loved the triangle shaped staircase. The room was clean and cozy. The bathroom was appropriately sized. It fit a stand alone shower with perfect water pressure. The hotel staff was pleasant and graciously willing to help. We requested a late check out and they accommodated us happily. We asked for recommendations on where to have dinner and was directed to a nice restaurant within walking distance. The front desk clerk gave us a map of Rome that I found to be extremly useful. They even assisted with contacting a taxi for us. Breakfast in the morning was absolutely beautful. There was a nice variety of bread, cheese, fruit, cereal and meat. There was plenty of space for dining. The balcony tables were occupied but the with the windows open you could still see the view. All in all, we were very comfortable at this hotel and will reserve there again.

"Comfortable and not expensive stay"


We have stayed in this hotel for 4 nights and overall experience was very good. Clean modern rooms, looked after very well, excellent conditioning system in hot summer. Few downsides was: no bar, no room service, poor wi-fi connection, breakfast room a bit too small. Location is excellent and short walking distance to Spanga for Spanish stairs etc... (of course if 15 min walk is considered long walk). The highlight of the stay was reception host Valentina. Extremely smiley, friendly and very helpful, overall a pleasure to talk to! I wish all hotels would have a front person like her:)

"Excellent hotel option while visiting Rome!"


This is a great 3* hotel. We stayed in triple room. Beds are comfortable, we slept like babies. Mini bar was free of charge, breakfast excellent with enough options to choose from in nice sunny space on the 5th floor. Great staff. Location is great - little away from "hot" touristic areas but that gives you a chance to explore more of local food options with better prices and it is less crowded. Tram stop no 2 is very close and after a few stops you are next to Piazza del Popolo (Flaminio station) and from there you can explore many attractions by foot. For 12.5 Eur you have 48 hours of public transport (children bellow 10 use public transport for free). If you take tram no 2 to other direction and drive few stops (up to the last stop Mancini), you are a few steps away from best ice cream in the world - Neve di Latte. Remark for tourists that expect more from hotel and are ready to pay more: view from our room was not exisiting (window faces inner backyard), bathroom is clean but not very modern and terrace in breakfast room is very small, hardly fits 2 at the table, so guests mostly eat in breakfast room. I highly recommend this hotel as budget comfortable option while visiting Rome as a tourist. Location is fantastic if you are OK to use public transport which is very inexpensive and convenient in Rome.

"Clean and comfortable"


Spent two nights in this hotel and found the room to be clean with a comfortable bed and breakfast although nothing fantastic was adequate. The hotel is situated two minutes from the tram and within easy access to all the sight seeing spots around Rome

"Nice hotel"


My husband and I stayed at this hotel a few weeks ago. Although our room was small, we had our own bathroom and the hotel room was very clean with modern furniture. The hotel is away from the hustle and bustle- which is nice because we were able to find several authentic Italian restaurants nearby that were reasonably priced. With that being said, the location did make it hard to walk to some of the attractions/ squares we wanted to see, but taking a taxi was easy and inexpensive. The staff at this hotel are very friendly and helpful. The complimentary breakfast had a lot of options to chose from.

"Not satisfied"


We asked for a room with baby cot and you gave us the smallest room ever that a stroller cannot fit in it We even infirmed u we r celebrating anniversary. What a nice gift we got room size wise The baby ended sleeping on the floor And fix the ac in the breakfast room on 5th floor. We melted there

STAFF_ASTRID, Proprietario at BEST WESTERN Hotel Astrid, responded to this review
Dear Guest, Thank you for writing a review regarding your current stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We regret for the misunderstanding, regarding the double room allocation. Mrs. Elisa explain to you yesterday morning that we received your reservation of 2 rooms from the Agency, and they ask us 2 double and only 1 extra bed for the night before your arrival. The Agency didn't tell us that there was 7 people and nobody asked us for a baby cot. Anyway Mrs. Elisa after your first email, the day next your arrival, she immediately offered you to change the room, a larger room, where we have put the crib as you requested. It seemed since your last email that you liked our availability and assistance, although it was your agency not to give us the correct information. Regarding breakfast room we are sorry you didn't like our roof garden in the fifth floor, maybe there is no freezing temperature but you can find an amazing view,a varied buffet breakfast and friendly and helpful Staff. Again, we are deeply sorry you did not your stay with us at 100%, but we really hope to see you during your next visit in Rome. Best Regards Valentina Biscarini

"Away from the crowds! "


We stayed here a few times now! Love the fact it's away from the hustle and bustle - can be a little noisy if you sleep with the windows open! Breakfast is fresh and coffee is good. Staff are polite and very helpful - giving suggestions for restaurants and places to visit on your day out. The rooms were cleaned daily - the only gripe we had was the glass shower screen on the bath leaked terribly causing the floor to be very slippery and dangerous! Overall this hotel is above average in all areas as far as we are concerned. Thanks.

"Reasonable Alternative "


Its tough trying to find a hotel in Rome. The nature is local and independent so although it gives an opportunity to try the Roman hospitality offering, it also poses a challenge for those looking for standard requirements. Being a Best Western means that this independent hotel has basics such as safe deposit box and security cameras, this kind of thing helps for me. What is good however is that it is in fact a beautiful property with marble flooring. Not in the center but not faraway at all. Definitely a decent choice.

"Super !"


Great hotel, nice staff, super location. Friendly & smiley - everything was perfect. Breakfast was great, I can not find any disadvantage! One of the west Best Western hotels in the world! I'll recommend the hotel.

STAFF_ASTRID, Proprietario at BEST WESTERN Hotel Astrid, responded to this review
Dear Guest, we are glad you enjoyed your experience with us and we thank you for sharing your opinion on line. We are happy you appreciate our Staff "friendly&smiley". We thank you very much for the top score. We wait for your return. best regards Valentina

"It could be better"


I had a small room, clean but with a view on the interior patio so the room was very dark even during sunny day. There was some problem with my magnetic key card which staff couldn't overcome so I ended with three different typical keys. The dining room offers breakfast on the tiny balcony, too tiny in my opinion. The chairs were old and creaky. Coffee was unacceptable, weak and tasteless. The localization is not so bad but definitely not in the city centre.

"Not Handicap Accessible as Advertised."


My parents booked a handicap/wheelchair room through for April 3-6, 2016. This hotel is ONLY wheelchair accessable at the front door. Not anywhere else in the hotel. There are six steps up to the elevator that had a ramp over it but it was so steep that his wheelchair was tipping backwards. The room had no rails or handicap access in the restroom. False advertising regarding handicap accessibility. When my parents talked to the manager, he was rude and did nothing to assist my parents. My dad was stuck in the room for those two days.

STAFF_ASTRID, Responsabile relazioni con la clientela at BEST WESTERN Hotel Astrid, responded to this review
Dear Pfoxy65, thank you for writing your opinion about your parents' stay at our Hotel. First of all let me tell you I am a bit surprised you wrote this reservation, considering you did not stay here; the reservation was for your parents and your son (I guess it from their age and your profile photo). Then, I would like to underline that we have only 2 single rooms prepared for impared people and your parents reserved a triple room, without letting us know anything about their particular needings. The reservation only stated "one person on a wheelchair" but it was an extra size wheelchair. A standard one would entered the elevator (I can assure you, because we had other guests using a wheelchair before your parents' stay). I also want to assure you we made everything we can to help your parents. I talked to the lady I believe is your mother (and I apologize if I resulted "rude" to her because it was not my intention) and changed the room, giving them the one they requested. Indeed she thanked me for giving them a room nearby the elevator as they requested, after their arrival, so I can state I did my best to "assist" your parents. Kind regards, Andrea Filacchione

"Birthday treat "


Brilliant visit to rome. Hotel is tucked out the way so it's quiet. Very near the tram route so easy to access anywhere you want to go. Staff were very friendly and accommodating. The restaurant staff helped us with travel plans. Only food served is breakfast but plenty of choice and the restaurant is accessible for coffee all day. Would definitely go back.

"Away from the maddening crowds"


Excellent place to start exploring all the major sites of Rome. Quiet environment to come back to at the end of the day. Easy access to walk, take a tram or metro. Restaurants, local shops, gym, parks and local life a bonus in appreciating the daily life of Romans.

"Walls made out of paper!"


Impossible to sleep, there was almost no noise cancellation towards the busy road outside. Not only that, you could hear EVERYTHING the neighbors in the rooms on both sides were doing. This includes talking, laughing, opening a soda, burping and having sex. Breakfast was poor as well.

"A faultless stay"


We came for the Rugby. The hotel is excellently situated for the Stadio Olimpico. There were plenty of restaurants locally. Public transport into the centre of Rome was easy, and relatively cheap. We had two rooms, One was a very spacious, the other one wasn't so. But they were both clean and tidy and the staff were very friendly and helpful. Breakfast was a feast - fresh fruit, cold meats, cheese, eggs, yoghurts, four sorts of croissants, cakes and various other things. We arrived promptly for breakfast on the Sunday and the croissants were still warm! The hotel is part of an old building, and the staircase is lovely. We would stay there again.

"Grazier mille"


Thank you to all of the team for looking after our group of 10. We arrived on Saturday lunchtime for the rugby and were able to check in to our rooms earlier than our 2pm check-in. Again we were delighted to have access to a room after a very wet day in Rome before our flight home. Great hospitality - thank you

"Clean and comfortable"


This hotel is clean and comfortable and the breakfast room has a good view over the river. Rooms are on the small side but modern and have all you need. The hotel has no restaurant but this is Rome and everyone eats out. Staff were friendly and helpful. I would have liked some public rooms but I found none apart from the lobby.

"Great Few Days and Rugby Too!"


The hotel is clean and comfortable. The rooms were nicely finished with good facilities. A mini-bar of free soft drinks, water and snacks was replenished every day. The breakfast on floor 5 was self-service continental style and was good with plaenty of bread, pastries, coffee, juice etc. The staff were all friendly and helpful. We chose this hotel for its proximity to the Stadio Olympico, where the rugby international was held between Italy and Engalnd. The location was perfect for this venue as it was a 20-25 minute walk away, which took the stress out of finding our way to the Stadium on match day. To get to "downtown" Rome, you can catch the tram from the platform a short walk from the hotel or get a taxi. All-in-all a very pleasant hotel.

"Amazing "


Hotel was lovely and clean it was beautiful and and the veiw was amazing the bedroom was comfortable and the food was nice to. Would go back and recommend anyone to stay in this hotel when visting rome.

STAFF_ASTRID, Proprietario at BEST WESTERN Hotel Astrid, responded to this review
Dear Guest Thank you for taking the time to write a review about your stay with us. We are glad that you had a great stay with us. We are very pleased for your recommendation. We hope to see you soon for your next stay in Rome. kind regards Valentina Biscarini

"To Rome for one night to walk and see xmas lights."


We have stayed at this hotel in the past and this time were disappointed. Seems like since they have become affiliated with Best Western the bottom line is king. The reception was cordial, the location is great, but the room left much to be desired. It was very small even though we had selected a larger room looking out over the city. But what really got us was (1) the pillows bore an uncanny resemblance to sacks of cement, making it hard to get comfortable, much less the sore ears, and (2) only vaguely warm water in the shower!!! Breakfast room is too small but breakfast is ok. Not worth 120 euros. Find a nice B&B in trastevere.

STAFF_ASTRID, Proprietario at BEST WESTERN Hotel Astrid, responded to this review
Dear Guest, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future, this is our mission and the affiliation to Best Western is the result of a daily engagement in this sense. We sincerely hope that you will consider staying with us again, and please don't hesitate to ask our personnel to change your pillows with another of different density or ask to have a room change. We gave you the biggest we had with city sight, but other size without sight were available for a change. Best Regards Valentina Biscarini

"Nice view a good value for Money"


Nice building, very decent rooms and nice bathrooms, recently renovated with taste. The breakfast rooms / terrace offers a fantastic view over the Tiber and Rome skyline. The is no restaurant and unfortunately no bar to hang out late night (for a last drink or tea/coffee).

"Perfect for couples on a romantic break"


I highly recommend this place for twenty-somethings looking for a clean, secure place to reside when not discovering the truly awesome city of Rome. The staff are ridiculously polite and more than happy to help (We miss you Giancarlo!). The location is just out of the central city but if you don't mind a 10 minute walk it's fine. Highly recommend checking out Piazza del Popolo during the day (amazing shops and city atmosphere), and Trastevere at night (romance/pizza!).

STAFF_ASTRID, Proprietario at BEST WESTERN Hotel Astrid, responded to this review
Dear Guest! we are really happy and satisfied for your nice and warm-hearted review!! We are glad that you found our Hotel a secure and clean place. I will pass your kind comments on to our staff, who I am sure will be happy to hear them expecially Giancarlo! Waiting for you for your next romantic break! kind regards Valentina Biscarini

"Perfect choice for travelers to Rome."


Perfect location, nice neighborhood, clean rooms. Close to tram and then Metro Flaminio, quick access to Olimpico. Overall 5/5 for 3 stars hotel. Actually should be 4*. If breakfast can be improved the hotel will be top.

STAFF_ASTRID, Proprietario at BEST WESTERN Hotel Astrid, responded to this review
Dear Guest First of all we would like to thank you for taking the time to share your experience at our hotel on Tripadvisor. We are pleased you enjoy your stay at Best Western Hotel Astrid. I would like to let you know we are working to up grade our breakfast in according with our Best Western Quality Assurance Executive. Hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. kind regards.

"Nice Hotel Pick your room."


Hotel Astrid is a well intended place. Nice staff. Location is not central but you can take the 2 line to Flammina, (Piazza del Popolo} which is a Metro stop and you are off to the races. The district is residential but has decent restaurants and grocery stores. Worst cab ride is 15 Euros from remote parts of Rome. Biggest Caveat is Rome choice smallest room offers view of the Tiber. Really offers a noisy room over a 4 lane highway. Really noisy all night long with motorcycles and car traffic. They have better.Book a courtyard room. Breakfast is good but so so by Rome standards. No delightful extras.

STAFF_ASTRID, Proprietario at BEST WESTERN Hotel Astrid, responded to this review
Dear Guest thank you for your review regarding your recent stay at our property. I confirm our apologize sent to you by email for your firsts sleepless nights. I confirm you that in our Hotel we have room with view and quite room, if we had knew (before your arrival) you preferred a quite room we would assigned you a room overlooking the backyard. Hoping you can give us a second chance to be able to welcome back into a more comfortable room for your next stay in Rome. kind regards

"Rome Tour"


Stayed here so we could visit Vatican City, and Colosseum one day, and other sites the next. Glad this was close to Vatican as it saved time, Staff here was very helpful, answered all our questions, spoke good English. Very clean room and quaint. Shower was small but spotless. Pleaseant surprise!

STAFF_ASTRID, Proprietario at BEST WESTERN Hotel Astrid, responded to this review
dear Guest, thank you very much for your really nice review . We are very glad you enjoyed your stay with us. kind regards

"Mini break"


We were pleased with the cleanliness of the hotel and all the staff were polite and helpful especially the lady who served breakfast. The hotel is located on the tram line into the city centre which was easy and cheap to use. However, when you get off the tram you have to walk passed a park where there are lots of rough sleepers which was unnerving.

"Good Value for money"


A fine a tourist hotel located near to one of the tram routes in Rome, which gives you frequently connections to the subway system. The breakfast was very good, with a fine selection, and located on the fifth floor with a view. The first night we had some issues with a none working A/C, after a talk with the reception the next day it turned out that it is was turn off due to not high outside temperatures, but as our room was very hot and as open windows did not help, the a/c was turned on again.



We got a great deal on the hotel! Very nice, clean and budget friendly. Everyone at desk was very friendly and helpful. They provided us with great advice on the sites we should visit and directions on how to get there. Continental breakfast every morning was good too. This hotel is outside of they city center, so it did cost us a little more to get there by taxi. But talk to your taxi driver and if you book the same car service on your way back to the airport, they will give you a discount (make sure you ask if they don't mention a discount!) It was a 15 minute walk to Piazza Del Popolo, but there is also a bus that is a two minute walk from the hotel that will take you to Piazza Del Popolo (buy bus tickets at the newspaper stand or tobacco shop). The metro is a 15 minute walk as well. We also booked a day tour to Pompeii through Viator and we left from Piazza Del Popolo, which worked out really well for us. I would definitely stay here again!

"Room was ok, bathroom had a slightly weird smell"


Positive: -staff were always friendly and helpful: both reception and breakfast staff. Reception responded to several emails very promptly -room was clean -I enjoyed the breakfast room especially the terrace and being able to have breakfast in the sun - didn't have any problems with noise as other people seem to have had Negatives: -location: there is nothing in the neigbourhood except the MAXXI. Located along river so you could go for a run but there is really not much in terms of sights or restaurants. And yes there is the tram 2 as well as buses but it is just a bit of a pain to have to venture out for everything. Taking the tram to Piazza Del Popolo adds 15 minutes to every journey - as Ive said the room was okay and clean but my bathroom had a slightly strange smell -- I suspect it's mildew -- the hotel is not new and the ventilation might not be so good. It wasn't so awful and I was able to tolerate it--- I couldn't be bothered to complain to be honest-- perhaps if I did complain I might have been given another room-- the staff were quite nice after all-- but this smell did detract from my overall experience quite significantly. A hotel bathroom isn't supposed to smell funny.

"Good hotel near the Spanish steps."


Good value hotel close to the piazza del popolo and the Spanish steps. Helpful staff, nice room, good breakfast room with a view of the Tiber river and St Paul's dome. Excellent pizza around the corner and a nice trattoria for dinner on the same street. Good public transportation nearby.

"For the price not overly impressed"


This is actually my second time staying here and there has been about 10yrs in between stays, although it is still a good option for a no thrills hotel near enough to central Rome it is dated and could be better. I found the rooms tired and in need of attention and also the "city view" is more of a view of the next building with the Vatican in the far far distance which is very noisy at night even with the shutters closed. Breakfast is okay but simple and the dining area is cramped and not very inspiring. It is clean and has everything you need but more suited if you are looking for somewhere just to sleep because it has basically no facilities and located on the 4th floor of a mixed use building so it is not stand alone, this is not uncommon in Italy though. I think for a Best Western it could be much better, it isn't really walking distance from the Centre but is probably quieter and is in a very safe area of town just off Flaminia, though there isn't much around as far as food and drinks either, especially late at night or on Sundays. I would probably try some other options in future more central as I was a tourist traveling with girlfriend.

"Great place to stay in Rome"


We stayed here for 2 nights for a sightseeing weekend in Rome. The hotel looks very attractive from the outside with classical Roman architecture and it overlooks the river with the dome of St Peters basilica in the near distance. the hotel was probably larger in the past and parts of the building now have other uses but these are contained and unobtrusive. Our room was small and looked onto an inner area with windows opposite but at an angle and we didn't feel overlooked. It was extremely hot so we kept the shutters closed and the air conditioning worked well meaning that after a hot day exploring Rome we came back to a lovely cool shady room. The free mini bar with soft drinks and snacks was also very welcome. The breakfast room on the 5th floor has a lovely view and although there are no services provided up there at night it is worth going up to see the view over the city at night. The hotel staircase is also interesting being triangular and Art Deco in design. The hotel is extremely clean and well presented and all the staff are very friendly and helpful, speaking very good English. Marie, on reception was especially helpful. The hotel is situated away from the hustle of central Rome but local transport is good. A short walk around the corner is a bus stop which takes you a few stops to Flaminio where you'll find the nearest metro station and it is easy to find your way around from there. You can buy 24hr, 3 or 7 day tickets which can be used on all public transport from the paper shop kiosk between the hotel and the bus stop. The bus runs every 15 mins. If we return to Rome we would definitely stay here again.