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Best Western Plus Independence Park Hotel, Philadelphie

4.5/5  - basé sur 1558 notations.
235 Chestnut Street, 19106-2813, Philadelphie, United States - See map

History meets modern luxury at this boutique Philadelphia hotel, located within walking distance from major attractions, restaurants and international corporate headquarters. Located in Old City, this historic hotel is footsteps from Independence National Historical Park, the Liberty Bell, National Constitution Center, Penn's Landing, Museum of the American Revolution, the National Museum of American Jewish History and the PA Convention Center. Dozens of great restaurants, sidewalk cafes, boutique shops, galleries as well as live theater and performing arts centers surround this Philadelphia hotel. Sports enthusiasts are only a short subway ride away from Citizens Bank Park®, home of the Phillies®, Lincoln Financial Field®, home to the Eagles, and the Wells Fargo Center, home of the Flyers and 76ers. Business travelers appreciate how convenient the hotel is to Dow® Chemical, CHUBB®, Wells Fargo Bank, USDA, the DoJ and NPS. Plus, more than 10 colleges & universities are nearby. Included on the National Registry of Historic Places, the Best Western Plus is Philadelphia’s most historic hotel, featuring sweeping 17-foot-high ceilings, rich décor and a beautiful glass-enclosed atrium. Hotel guests will delight in well-appointed guest rooms, complimentary Wi-Fi, complimentary hot breakfast buffet, afternoon tea and cookie service and a Wednesday night wine and cheese reception. Additional amenities include business services and meeting facilities. For guests arriving by car, preferred discounted parking with unlimited in/out privileges is available at the Ritz Public Parking Garage just around the corner from the hotel at a special rate of $18 USD per night when purchased through the hotel before overnight parking. (Price/Space subject to change). When you arrive, there is a convenient loading zone directly in front of the hotel. Please temporarily park in the hotel loading zone for check in and additional parking information.

Best Western Plus

Independence Park Hotel

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Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Partner
 
based on 1558 guest reviews
NOTE ISSUED
Excellent
983
Very Good
458
Average
82
Poor
18
Terrible
17
REFER TO NOTICE
Business Business
199
Couples Couples
601
Family Family
474
Friends getaway Friends getaway
129
Solo travel Solo travel
75
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Indeed great loation."

4
28/05/2018

We stayed in this hotel first several years ago. Pleasant, with its own style, in the middle of the historic heart of Philadelphia. Very pleasant staff. The hotel seem to have upgraded from what i remember and kept up with adjustments and improvements. Nice standard rooms, convenient location of the garage. Breakfast included is always a plus. Would stay again given an opportunity.

"Room Cancellation with No Explanation"

1
07/04/2018

First of all, I will comment that I now understand that there has been a fire at this location, and while my heart does go out to those affected, Best Western needs to better communicate this information to their customers. It is my understanding that this fire occurred almost two months ago, yet just this week, I received a random email cancelling my reservation for the weekend following Memorial Day with no explanation as to the reason for the cancellation. When I called the Best Western call center, no one at the call center was able to tell me why my reservation had been cancelled either. The only response they could give me was the hotel is listed as "unavailable." They were finally able to connect me to someone directly at the hotel who told me they had smoke and water damage due to a fire and would not be opening until 2019. No recommendations for an alternative hotel were offered. I post this review solely so others like me who may be trying to find information about their reservation have the information needed to make an informed, timely decision about their trip itinerary.

"In Franklin`s hometown"

5
19/03/2018

Our first floor room overlooked the main street yet was pleasantly quiet, with instant hot water, and was roomy enough for both of us. Breakfast was superb! soft classical music is played as you dine on a wide variety of dishes that will suit most culinary traditions, and the tables were set with clean linen everyday. A bonus was the complimentary tea and cookies served at 3.30 pm.

"Love this Hotel"

5
25/02/2018

My husband and I have stayed at The Independence a couple of times now. As previous people have said it is ideally situated, good hotel and above all the staff are so nice. Never stayed on a Tuesday so can't comment on the wine and cheese evening. The cookies and coffee are much appreciated after a day of walking. So much to see and do around this area. A must is the Museum of American Revolution, right opposite. Quite a few restaurants around. We were so sad to hear about the fire last week. Our thoughts and best wishes go to all the people concerned on that dreadful morning, especially the staff who work at The Independence. Hope everything goes well for The Independence and you will be up and running in a couple of months.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Pickergills, We appreciate your repeated support, your kind words and your best wishes for our staff and team as we rebuild the Independence Park Hotel. Thank you so much for these heart warming comments, they mean so much to us. We are sorting things out, contacting future guests and taking care of the groups who had booked with us. But, we are really looking forward to opening our doors and taking care of our friends, guests and everyone who enters our doors. We will see you in a few month. OK? Thanks JM

"Historic Hotel,Great Location"

5
24/02/2018

The Independence Park Hotel is a 36 room property on the National Register of Historic Places that sits in possibly the best location for exploring Olde City Philadelphia. Under the Best Western Plus label it offers an expanded continental breakfast in the downstairs atrium and on Wednesday evening, a wine and cheese buffet from 5-7pm, that is outstanding. Parking is around the corner, a short block away for $18 a night with in and out privileges. There are 2 reserved spots in front of the hotel for easy loading and unloading. It sits right across the street from the outstanding new Museum of the American Revolution. The 3 night trip over Valentine's day was outstanding and look forward to returning to this excellent hotel.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Mark G. Thanks for the PERFECT 5 Star review and for sharing your experience with the world on TripAdvisor. We appreciate your staying with us over Valentine's Day 2018. These comments are very welcomed and we look forward to seeing you again. We are currently closed due to a fire adjacent to the hotel, but we will be restoring our historic hotel and reopening again in a few months. So, come back and see us later this year. OK? THANKS JM.

"Our experience during President's Day weekend fire"

5
22/02/2018

This is a reply to Badger 781. We were in the hotel when we had to evacuate at 3:30AM on Sunday, Feb. 18th. If you had seen the 4 alarm fire 2 doors down that took almost 24 hours to put out initially and almost 500 firefighters working you would not be so quick to condemn hotel personnel. They had to coordinate with several city entities and figure out how to help us get our stuff back No hotel personnel were able to be in or near the building, so please cut them some slack about lack of communication. We had 3 different employees helping us and who were in touch as often as they could be, and because we were on the first 3 floors were able to retrieve our belongings Monday afternoon. The basement is completely flooded and the 5th (top) floor basically doesn't exist anymore. This is a wonderful property and we will be back next President's Day.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear cframe, Wow, your review brings tears to my eyes, this is so nice of you to post these comments. Thanks. Yes, this has been a rather challenging week, but it's friends and guests like you that make us smile and forge ahead. We appreciate your gracious words and look forward to seeing you when we reopen in several month. Be well. THANKS JM

"They didn't bother to contact us after a nearby fire closed the hotel for 90 days"

2
21/02/2018

My siblings and I made reservations at this hotel for a family get-together in March 2018. My sister and I made our reservations directly with the hotel; my brother used Booking.com. In mid-February, Booking.com notified him that his reservation had been cancelled. He called the hotel only to get a recording saying that there had been a fire nearby and the hotel would be closed for 90 days. Yet neither my sister nor I were ever notified of this, despite the fact that we are Best Western Rewards members. To make it even worse, the phone recording gave a 1-800 number and said we were welcome to call that number to cancel our reservation and be placed in another Best Western Plus hotel. Really? Best Western requires US to cancel our reservation at a hotel that is closed because of a fire? And Best Western implies that the only way we can cancel is to agree to go to another of their hotels. As resentful as I was about this, we did make reservations at another Best Western Plus just because we wanted to get reservations ASAP without doing a bunch of research and coordinating again. Unfortunately, this hotel, the Best Western Plus Convention Center, was less centrally located and more expensive than the Independence Park. Count me NOT IMPRESSED with Best Western Plus!

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear badger718, I believe you are referring to the 4 Alarm fire that took place only a few days ago, which destroyed a several historic buildings, displaced 60 adjacent residents, killed 17 family pets and resulted in the extensive water damage, complete computer systems destroyed and closure of the Best Western Hotel. Correct? We regret the inconvenience your family has encountered, however we are in the process of contacting all future guests and advising them of the tragedy that took place here a few days ago. Honestly, we started with those whose reservations set to arrive sooner and working our way to those who are father out. And while we respect everyone's opinion and the review they post on TripAdvisor, yours is one I would never have expected, especially after such a horrific tragedy. Nonetheless, we hope your family has a nice gathering next month! JM

"Location and Service"

4
19/02/2018

This hotel is an ideal spot to use as a base for exploring Old City. Many museums are within walking distance. Their parking facility is close by and allows for easy, repeated entrances and exits daily. Staff was helpful and courteous. Great morning coffee, a must for me!

"Very happy with our stay!!"

5
11/02/2018

We stayed here for two nights and would definitely return to this hotel! Perfect location in the historical district. There are a lot of thoughtful touches, such as the afternoon tea and cookies, and the roaring fire and comfortable sitting area with bowl of fruit in lobby. Breakfast was outstanding and another nice touch is breakfast seating at tablecloth'd tables (decorated for Valentines Day!) from red velvet waffles to chobani yogurt, the options were great! Breakfast and front desk staff were also very friendly and helpful. This is an historic hotel, so be aware that the rooms are small, but all amenities are there. 36 room hotel. We loved our stay and will recommend to others coming to Philly!

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Missy C. "We loved our stay" "Would definitely return to this hotel" "Breakfast was outstanding" Thanks for selecting the Best Western Plus Independence Park Hotel for your multi-night stay in Philadelphia and for posting this PERFECT 5 Star review on TripAdvisor. We appreciate both! And thanks for telling the world about your stay, our "perfect location", the numerous "thoughtful touches" we offer and our "very friendly and helpful" staff. This is great news. We look forward to your return visit and meeting the many new guests you "will recommend" stay with us! THANK YOU JM

"Decent Stay"

3
10/02/2018

The room was small, but cozy for a couple on a romantic weekend getaway. The hotel is certainly historic with beautiful architecture, though the walls are thin and at times sounds carried into the room. The location is great, with easy access to historical sights, theaters, and museums. The breakfast staff was friendly and the breakfast itself was plentiful.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear AndraMaryland, "Historic with beautiful architecture" "The location is great" "Breakfast staff was friendly and the(complimentary) breakfast itself was plentiful" Wow, after reading your review, it looks like you had a nice "romantic weekend getaway" with us at the Bets Western Plus Independence Park Hotel. Thanks for staying with us and for telling the world about your visit. We do offer many different room types, some with spacious sitting areas, some with larger floor plans and yes, some more intimate. Perhaps on your next visit you may wish to select a larger room, these are listed on line or you can call us 24/7/365 and we would be glad to assist. Here's our guest services number - 2159224443. Thanks again for staying with us, we look forward to seeing you again soon. JM

"Great location and staff!"

5
05/02/2018

This hotel to start is in a fabulous location. Breakfast buffet was great. It was restocked with plenty of choices. Had a great breakfast every morning. It is located right next to a great restaurant. You can walk to all the sites with where this hotel is located. Loved the inside historical setting that you walk into.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear James M "Fabulous location" "A great (free) breakfast every morning" "You can walk to all the sites" Wow, thanks for staying at the Best Western Plus Independence Park Hotel and for posting this PERFECT 5 Star review on TripAdvisor. We appreciate both! I am so happy that you loved staying with us and that our "Great" staff helped make your visit so enjoyable. Plus, I am thrilled that you told the world how wonderful our complimentary hot breakfast buffet is and how perfect our location is as well. This is great news and so helpful for TripAdvisor readers when they are considering a visit to Philadelphia. Anyway, thanks again. Please come visit us again soon. JM

"Gem of a hotel with historic charm"

5
02/02/2018

Extraordinary medium-priced hotel in historic part of Philadelphia! Everything was first rate. Rooms are very comfortable and even though the property is over 100 years old the rooms are definitely updated. Breakfast area is very nice and the breakfast buffet has a good selection including numerous items for those who want to eat healthy, like hard boiled eggs, whole wheat toast, Chobani yogurt and fruit. Also I want to thank Joe and Brice for their great hospitality and keeping things in top shape. Parking is available at a garage 1 1/2 blocks away - check if it is included in your room rate as that was so in my case. All in all an extremely pleasant stay

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear SportsPsychDoc, "Everything was first rate" "Extremely pleasant stay" "Great hospitality" Thanks for staying with us at the Best Western Plus Independence Park Hotel and for telling the world about your "Extraordinary" visit. We appreciate both, so thanks. We're also pleased that you enjoyed our historic charm and our complimentary hot breakfast buffet and all the good healthy offerings too! Thanks again for staying with us, please come back again. JM.

"Great old city location"

5
01/02/2018

Quaint hotel near so many historic sites. Breakfast buffet was great. Would stay there again ! Outstanding staff. Within walking distance to bars, restaurants, Liberty Bell &Independence Hall. A true gem !

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Scrap01, "Would stay there again!" "Outstanding staff" "Breakfast buffet was great" Wow, what an awesome review you posted on TripAdvisor regarding your stay at the Best Western Plus Independence Park Hotel. Thanks for telling the world what "a true gem" our hotel is and that we are "walking distance to bars, restaurants, Liberty Bell & Independence Hall." This is great information for future travelers, so thanks for sharing your experiences. We appreciate your descriptive, pointed and honest review, and we look forward to seeing you again soon. THANKS JM

"Very Nice Surprise..."

4
28/01/2018

Ok... Best Western does not necessarily evoke fantasies of a splendid hotel but in this case, as I was, you'd be wrong. This is a cozy, delightful little property in Philadelphia's Old Town just off of Independence Park. Wonderful, attentive service; small but well appointed, extremely clean rooms; homemade snacks and fresh coffee all day in the lobby which has a fireplace, (gas unfortunately), going all day and a large restaurant which, unfortunately, only serves breakfast from 7-10 AM. The bed, king size, was comfortable with crisp linens and the property is wonderfully quiet for sleeping irrespective of the fact that it is surrounded by popular bars as well as restaurants. My only two issues, which are minor, are that it does not have a full service restaurant and parking is self-parking and off-property about 1 block away. The lack of restaurant is not an issue due to the hotel's location and the parking may only be a problem in truly inclement weather. Otherwise this place is just lovely... Go and enjoy both it and the lovely Old Philly area!

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear jrc-esq, "A cozy, delightful little property" "This place is just lovely" "Well appointed, extremely clean rooms, homemade snacks and fresh coffee all day" Wow, thanks for the kind words and the very descriptive review you shared with the world on TripAdvisor. This is great news, I am thrilled that you enjoyed your stay at the Best Western Plus Independence Park Hotel. Thanks. And I am glad that you told everyone how wonderful our neighborhood is and that you had a "wonderful quiet" night sleep! We appreciate your sharing your "Very Nice" experience and look forward to seeing you again. THANKS JM

"over night stay in Philly"

4
22/01/2018

Nice Hotel, but no over night parking at the location, you have to spend $18.00 to Park up the street and around to corner at the public garage and walk back alone( if your by yourself) back to the hotel

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Terrance M, Thanks for posting your review on TripAdvisor and for telling the world about our "Nice Hotel", we appreciate both. Yes, our overnight parking rate is $18, with In & Out privileges and very possibly the BEST DEAL in Philadelphia. I'm glad you had a nice trip and look forward to your returning. THANKS JM

"Very Nice Place"

4
17/01/2018

A lovely quaint warm historic feeling hotel. Very helpful and friendly staff. There is an additional charge per night for inconvenient offsite parking that is a block+ away. Room was in need of some updating and repair. Overall a nice place and convenient to center city but not worth the price we paid.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Bonnie A, "A lovely quaint warm historic feeling" "Very helpful and friendly staff" "Very nice place" Thanks for staying with us at the Best Western Plus Independence Park Hotel and for the very kind words you shared on TripAdvisor. As Philadelphia's most historic hotel, we have partnered with a local garage and I believe we offer Philadelphia's BEST parking rates, especially since we include IN & OUT privileges. Thanks for staying with us, come back again! JM.

"Perfect Location"

5
16/01/2018

From the moment we entered until the moment we walked out 3 days later, the stay was absolutely perfect. The hotel was charming and historic and the beautiful fireplace welcomed us from the freezing temps outside. The location could not have been better! The staff was excellent!

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear mommamara, "The stay was absolutely perfect" "Charming and historic and the beautiful fireplace welcomed us" "The staff was excellent" Wow, what great comments you shared regarding your 3 DAY STAY at the Best Western Plus Independence Park Hotel, this is great news. Plus, I am glad that you told the world that our "location could not have been better", since this is so important in selecting a hotel. I appreciate your staying with us and your extremely gracious words. Thanks Come back again. JM

"Frequent guest at the hotel."

5
11/01/2018

This is a wonderful place to stay. The location is the best. The staff are super friendly and professional. The rooms while small are clean and comfortable. The breakfast and afternoon tea are first rate. I can't say enough good thinks about the hotel. Plus the cost is very reasonable. I stay about 40 nights a year at the hotel. Would not go anywhere else. This place is a gem. Sometimes my wife joins me and many of the best restaurants in the city are within a block or two.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear hinkle2017, "I can't say enough good things about the hotel" "Cost is very reasonable" "Wonderful place to stay" Thanks for the wonderful 5 Star PERFECT review and for staying with us at the Best Western Plus Independence Park Hotel again and again and again and .... We appreciate your kind words and for telling the world how much you and your wife enjoy staying with us. See you soon, I'm sure! Happy New Year JM

"The perfect Philly hotel!"

5
10/01/2018

We visited Philadelphia for the first time for a family wedding; the hotel was perfectly located. A short stroll to the Liberty Bell and Independence Hall, close to the river - great if you want to go for for a run in the city - and close to museums, bars and some great restaurants. Our room was quiet, clean and every member of staff we came in contact with was kind, helpful and full of fun. We will return on our next visit - thank you!

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Suainaval, "Our room was quiet & clean" "Every member of the staff we came in contact with was kind, helpful and full of fun" "We will return on our next visit" Thank you for selecting to stay with us at the Best Western Plus Independence Park Hotel and for sharing your absolutely glowing comments with the world. Can you see me smiling? I'm glad you enjoyed yourself and that our staff exceeded your expectations, that our location was wonderful for you and that your room was clean and quiet. Thanks again for the kind words. See you soon! JM

"Comfortable with great location"

5
09/01/2018

If you are looking for a cozy hotel in the heart of historic Philadelphia, look no further. This is an old hotel dating back to the 1850's. It is well worn but with its own unique charm. It has only 36 rooms. Because it is so small you feel as if you are in a B and B, from the welcoming fire in the entry living room to the incredibly friendly, helpful and delightful staff. Coffee, tea and hot chocolate are available all day with warm, home baked cookies appearing about 4pm in the living room. There is also wine and cheese night on Wednesday's where the guests can get together prior to leaving for their evening's activities. Breakfasts are delicious with a menu that varies daily and includes waffles, bacon, sausage, eggs, oatmeal, pastries, etc. It is directly across from the new Museum of the American Revolution and literally steps from all of the other historic buildings, so there couldn't be a better location for walking to everything you want to see. Very reasonably priced as well. Try it, you'll like it!!

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Suebeep, "Look no further" "Incredibly friendly, helpful and delightful staff" "Couldn't be a better location for walking to everything you want to see" "Try it, you'll like it" Thanks for the PERFECT 5 Star review and for selecting the Best Western Plus Independence Park Hotel for your stay in Philadelphia. We appreciate both. I'm thrilled to see that you enjoyed our hospitality, complimentary offerings, historic charm and unbeatable location. And that you told the world exactly how you felt! We look forward to your return... THANKS JM

"Wedding Bells"

5
05/01/2018

We had 6 rooms at the hotel. We stayed for one week. We had a few glitches as any hotel can have when you stay a week. However, the staff is on any problem in a heartbeat. They are friendly and accommodating. My granddaughter got married and lives in Philadelphia. We took over the lobby area many times visiting with each other. There was always hot coffee, tea and cookies in the afternoon. Cheese and wine was served on the weekend. Great walking area to all events.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear 771JoanneD, Thanks for the 5 Star PERFECT TripAdvisor review! Yes, having 6 rooms for 7 days is always fun, so I am thrilled that you and your family shared your experience with the world. I am pleased that our team meet all of your requests "in a heartbeat" and that you enjoyed our hotel, complimentary breakfast and our genuine hospitality. This is great news. Thanks again. JM

"Very satisfied"

5
04/01/2018

I have stayed here on several occasions, and have been satisfied with each trip. The staff, facility, and amenities are excellent. The value paid for the location, with its proximity to historic sites in Philly, make this hotel a great place to stay.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear H3515VSrickw, We are so thankful to have so many repeat and returning guests, especially those who share their experiences with the world. Thanks, this is awesome news. We look forward to seeing you again soon. Happy New Year. JM

"These People Want To Please!"

5
04/01/2018

My spouse and I went to Philadelphia for an overnight in celebration of our anniversary. This hotel, in an historic building, is literally across the street from the new Museum of the American Revolution, which anchors the southeastern end of Independence National Historic Park. We received numerous emails prior to our trip with information to help us arrive with no glitches. Initial tricky part: parking in front of the building in order to check in. Parking enforcers are dogged. Be sure to get a temporary pass before going. The interior is beautiful. Each and every employee we encountered couldn't have been nicer. All are dressed smartly, even the guy who was doing maintenance work. The high-ceiling room was a bit small -- remember, this is an historic building -- but the layout of furniture is very good; we were very comfortable. We had a refrigerator but not a microwave. Amenities were quite nice. The room was pleasantly decorated and very clean. There seemed to be a full contingent of wait staff for breakfast. We ate on real plates using real silverware and cloth napkins. Dirty plates and glasses were cleared regularly. The Belgian waffle station was highlighted by the woman who greeted us and gave explanation of the layout. The scrambled eggs had some sort of different taste to them. Not bad, just different. According to the information placed on each table, sausage and bacon are available on Thursdays, Fridays, and Sundays. On the other four days, it's sausage gravy. There was a wide array of choices; I don't see why someone with a specialized diet couldn't find ample food to his/her liking. Would we go back? Absolutely. One of its best selling points is location, location, location. We could easily walk everywhere we wanted to visit in the Historic Waterfront District, including a decent number of restaurants. We saw absolutely no evidence of crime or anything that would have been unpleasant to encounter. Every BW employee treated us as if their most important job was to attend to our needs. A luxurious feel at a Best Western Plus price. We had a great time and our stay at this BW Plus hotel played a major part in creating a memorable stay for us.

"Great service and perfect location!"

5
03/01/2018

We loved this hotel. I admit I avoided booking it at first, because I have had some bad experiences with Best Westerns in the distant past. But this is actually a luxury hotel. The service was great, the rooms were well appointed, the bathrooms were very nice, and the location of the hotel cannot be beat - just steps to all the historic attractions Philly has to offer. The breakfast was chaotic and I wouldn't call it fancy, but it was just fine. The elevator is pretty slow, but it does come around eventually. Overall, highly recommended.

"Location, Location, Location"

4
02/01/2018

The Independence Park is a small hotel, old and somewhat tired, but in a fantastic location for historic colonial Philadelphia. It is directly across the street from the new Museum of the American Revolution and just down the block from Carpenter's Hall and Independence Hall. The hotel is rather shabby, but rooms are clean and comfortable and breakfast is included. The staff is extremely friendly and welcoming. The price is reasonable. Free coffee and tea are available all day in the lobby and cookies at tea time. On Wednesdays complimentary wine and cheese are available at cocktail time.

"Friendly staff, nice hotel, and excellent location"

5
28/12/2017

Stayed here for a holiday trip with my wife and three teenage boys (we got two rooms). This is small hotel centrally located with easy walks to all the historic sites and restaurants. Rooms are small but comfortable and clean. Good free breakfast with attentive staff and clean presentation. You have to park at a nearby lot not at hotel, but it was easy and no problem at all. Rates were were relatively inexpensive especially with AAA discount. Nice warm festive decorations for holidays. A special note to say this hotel has the most friendly, helpful, and accommodating staff I have experienced at a hotel. Very genuine... not “fake” customer service. Especially Bryce at the front desk who really took a lot of extra time to make sure we were taken care of both during check-in and afterwards. Thanks Bryce! You rock!

"Good value, great location"

5
27/12/2017

This is a great location right across the street from the Museum of the American Revolution and a very short walk to the Benjamin Franklin Museum, Liberty Bell, Independence Hall, etc. It was great being able to park our car (which at $18 was significantly cheaper than other hotels in the area) and do everything on foot. It was a nice touch to have hot chocolate and cookies in the lobby from 4-6 and free breakfast was very substantial. Lobby was inviting and decorated nicely for Christmas. There's no fitness center, but you get free access to an actual gym a few blocks away (on the one hand, a hotel fitness center probably would have been open 24 hours, but on the other hand, the real gym had much better equipment). The staff was very friendly and helpful.

"Best Western Philadelphia"

2
27/12/2017

I was hoping for better customer service courtesy and that things like the cable should be checked before guests arrive. We went site seeing shortly after we arrived so by the time we came back it was late and not to have cable for the children to settle down to was not good.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear jeanmaried260, Thanks for selecting the Best Western Plus Independence Park Hotel for your visit to Philadelphia. I'm somewhat baffled by your comment regarding your TV reception in your guest room, since our pre-arrival room inspection includes checking the TV, radio, as well as insuring that all the lights in the room are properly working. In fact, these actions are checked and rechecked prior to every guest's check in. Nonetheless, I appreciate your comments. Also, I wanted to let you know that we have maintenance on call 24/7/365, so no matter what time of day our guests have requests, we stand ready to assist. Anyway, please accept my apologies for any inconvenience you may have encountered while you were here with us. I look forward to your return. Happy Holidays JM

"Excellent! "

5
25/12/2017

Great location! Absolutely fantastic customer services of the front desk during check in - lady helped us with restaurants and bookings! Great room (but heating had also stopped blowing hot air during the night) and great breakfast. Parking a block away Recommended!

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear AndersUA, "Absolutely fantastic" "Great room" "Great (complimentary) breakfast" "Recommended" Wow, what an "Excellent!" review, thanks for posting your 5 Star PERFECT Review on TripAdvisor. It sure looks like you had a great visit with us, thanks for telling the world. And thanks for selecting the Best Western Plus Independence Park Hotel, we appreciate everything! Come see us again in 2018! JM

"Good way to start our trip through East Coast of the U.S."

5
24/12/2017

This hotel was our overnight stop on the way from NY to DC having landed in the afternoon in NY. Everything was great - breakfast was good and so was the spread, free coffee throughout the day and cookies and coffee/tea was available from 4-6pm, comfortable and largish rooms in a hotel in a historical building. Near Independence Hall and historical sites. Parking was in a multi-storey car park 5min walk away.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Shrek-loves-Fiona, "Breakfast was good and so was the spread" "Comfortable and largish rooms" "Everything was great" I'm glad we were able to share our hotel and hospitality with you as you embarked on your East Coast trip through the U.S. Thanks for selecting the Best Western Plus Independence Park Hotel and for sharing your experience with the World! It sounded like you loved our hotel and the fantastic location our guests enjoy, just steps from "Independence Hall and historical sites." We agree! We hope your trip continued as GREAT as it started. Happy Holidays. JM

"Brilliant location in the old city!!"

5
20/12/2017

The hotel is in a beautiful historic building in the heart of the old city. There is an abundance of bars and restaurants within the local area. Check in was quick and easy and all the staff are exceptional. Our room was on the 4th floor. It was clean comfortable and well equipped. Breakfast is included, a very good selection with hot choices that change daily. Would definitely stay again!!

"Best western plus independence friendliess"

5
18/12/2017

This is a historic hotel. The quality of the building and lobby stood up to the historical significance of the building. The staff were truly friendly, not just a corporate presentation. they communicated on a personal level for all members be it mangers, housekeeping, laundry, breakfast staff. Very well run

"Best of the Best Westerns"

5
17/12/2017

I agree with the many other reviews... Friendly staff, clean rooms, nice bedding and bathroom. Reliable, classic BW breakfast, and a nice, large, airy breakfast area. We stay at many Best Western properties, and this is the best we've been to.

"Historic Gem"

5
13/12/2017

A fantastic gem in the historic quarter of Philly. Located near the Liberty Bell, Independence Hall, and the Museum of the American Revolution. An excellent breakfast and beautifully decorated for Christmas with a very helpful and courteous staff. Terrific value.

"A Great Stay - and an Amazing Staff"

5
12/12/2017

Came to Philadelphia for Army-Navy game. As a BW rewards holder, we were thrilled when we found this hotel - a perfect match for our love of historic hotels - and it didn't disappoint. For such a huge event weekend, we thought the price was very reasonable. Located virtually at the center of the Independence Park Historic area. Fabulous location close to subway or even walking to central city area. Perfect location to take subway yo the game at Lincoln field. Rom as nice size, clean and well maintained. Bed was soooo comfortable. Pillows - way above normal for most hotels at this mid-range price. Staff was a 10+ in all facets of ; friendly, helpful and just plain pleasant to talk to. We will stay here again for sure.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear 3blacklabs, "The price was very reasonable" "Virtually at the center of Independence Park Historic area" "Staff was a 10+" "We will stay here again for sure" Thanks for the kind words and the 5 Star PERFECT TripAdvisor review you posted about your recent stay at the historic Best Western Plus Independence Park Hotel. And thanks for selecting us over the other 87 hotels in Philadelphia, we appreciate it! Yes, the Army - Navy game weekend is a very busy event in Philadelphia, so I am glad you had time to explore the city, as well as enjoy the game. Please come see us again soon... JM

"Awesome Hotel"

5
08/12/2017

We visited Philadelphia with another couple, and stayed here for 3 nights. I'm not usually overwhelmed by a hotel--you stay there at night(maybe have breakfast). BUT this place was different. First, location is excellent to a number of places to see, like Liberty Bell, Independence Hall, Museum of American Revolution. It is also a stop on the Phlash bus that takes you to a number of other destinations in Philadelphia. Second, and maybe most importantly, the staff made you feel extremely welcome. This was not just a "good morning" type hello, but they actually engaged you, asked how you day was, where are you going today?, have you seen this? type of conversation. I did not meet one person who was not smiling or friendly. Third, great breakfast. Good way to start your day. Fourth, rooms were just fine, quiet, and comfortable. Just, an all-around great place to stay.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Pat M, "Awesome Hotel" "Stayed here for 3 nights" "An all-around great place to stay" I loved reading your review about your stay with us at the Best Western Plus Independence Park Hotel. You shared such great detail and how much you enjoyed your stay with the TripAdvisor family, thanks. Our staff truly loves taking care of our guests and your review certainly highlighted this point. Thanks again. We look forward to seeing you again in the future, perhaps for 5 nights next trip? Happy Holidays JM

"So much to love!"

5
08/12/2017

Staying at the Independence Park Hotel was a wonderful experience! It is a boutique hotel, part of the Best Western Plus family, but totally unique. The location is right across the street from the new Museum of the American Revolution (which is another gem) and near many historic places. The lobby is warm and welcoming. We were upgraded to a king room that was clean, tastefully decorated, had all the amenities (such as microwave, good sized refrig, lovely soft towels), and a comfy couch. All staff were extremely friendly and helpful. We got a great recommendation for a dinner restaurant close by! The free breakfast was a cut above the normal one at Best Western with many options and served on china with cloth napkins, no paper plates! On the first time there, a hostess gives you a personal tour of all the offerings and staff is present to refill food and help with any questions. Overall, this is a hidden gem in Philadelphia hotels.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Jill1207W, "A wonderful experience" "All staff were extremely friendly and helpful" "A hostess gives you a personal tour of all the offerings" Wow, thanks for staying with us and telling the world about your 5 Star PERFECT experience at the Best Western Plus Independence Park Hotel. This is awesome news! I'm glad you had such a wonderful time here, that you enjoyed your spacious king bedded room, that our staff took great care of you and that our complimentary hot breakfast buffet exceeded your expectations. That really makes me smile! Please come see us again soon. Happy Holidays JM

"Perfect Location in Historic District"

5
06/12/2017

We had a great weekend. Attended the annual Holiday Open House at Elfreth"s Alley, numerous Museums and Independence Hall. All are easy walking distance from the hotel along with many restaurants.. American Revolution Museum is across the street. WONDERFUL! Parking garage is just around the corner with easy in and out.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear NBJ186, "Parking garage is just around the corner with easy in and out" "We had a great weekend" Thanks you the PERFECT 5 Star review you posted on TripAdvisor and for sharing your experience with the world. This is great news! I love the annual Holiday Open House at Elfreth's Alley, it's a wonderful way to celebrate the season. Please come back and see us soon. JM

"Loved my stay here!"

4
06/12/2017

This is a convenient hotel which only has 36 rooms, centrally located in the historic district and across the street from the new American Revolution museum. Staff goes out of their way to accommodate you! They helped extend my stay to get me another night; they made wonderful recommendations on food in restaurants and then followed up to ask me my opinion about the restaurants; they gave me a room on the top floor as requested; and they asked me repeatedly about their own service and breakfast. I felt valued as a customer and a guest. The accommodations were clean and quiet. I will return to this delightful hotel.

"Hotel Review"

5
04/12/2017

I stayed in this hotel as my daughter was getting married---The hotel was beautifully appointed--and the staff was very friendly, and professional. I would highly recommend staying here since it is a historic building and is decorated accordingly-plus it's in the best part of the city for touring, and eating.

"Fun find in the middle of the city!"

5
29/11/2017

The Independence Park Hotel was a wonderful little hotel in the middle of Philadelphia! A definite highlight of our short visit. Close to restaurants and sites but lovely from the lobby to the breakfast to the rooms! An old building well kept up with roomy bathrooms and character throughout!

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Kim F, "A definite highlight of our short visit" "Wonderful little hotel in middle of Philadelphia" "Lovely from the lobby to the breakfast to the rooms!" Wow, thanks for the 5 Star PERFECT TripAdvisor review and for staying with us at the Best Western Plus Independence Park Hotel. We appreciate your kind words and your sharing them with the world. From your review, it looks like you had a great visit and enjoyed the many restaurants near our front door. This is great news. Please come see us again! JM

"Charming Best Western in historical district"

5
29/11/2017

We really enjoyed our stay. Clean, quiet, comfortable rooms. Great hot Apple cider and cookies from 4-6pm. Nice hot breakfast with waffles, eggs, bacon, sausage, oatmeal, pastries, and much more. Excellent location in the historic district.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Sandra V "Really enjoyed our stay" "Nice (complimentary) hot breakfast" "Clean, quiet, comfortable rooms" Thanks for posting your 5 Star PERFECT TripAdvisor review and for staying with us at the Best Western Plus Independence Park Hotel. What nice comments, thanks! We agree with you about our "excellent location", our special welcoming touches like warm cider, and how historic and charming the ambiance is at the hotel. I guess, being Philadelphia's most historic hotel and being steps from the Liberty Bell help! Anyway, thanks for telling the world about your wonderful experience at the Best Western Plus Independence Park Hotel! Come back soon. JM

"Really Great Customer Service and Location!"

5
28/11/2017

There are many things to recommend about this hotel. The location could not be better as it is right across the street from the new Revolutionary War museum, and a block from Independence Hall. In other words, it is right in the center of historical Philadelphia. There are numerous restaurants and pubs within several blocks so you don't have to go far after a day of sightseeing. The hotel itself is in an old doll factory and retains some charm, and the room we had, which was an upgrade, was spacious, quiet and clean. The breakfast is several notches above what we were expecting and everything was hot and fresh, and served by a very friendly staff. The desk staff was welcoming and friendly. Lynnsy was especially helpful before our visit, providing many helpful suggestions, tips and some money saving ideas for our niece, who is a university student. THANK YOU Lynnsy! We really enjoyed our three night stay.

"visiting historical district and electric company concert"

5
27/11/2017

I highly recommend this BW hotel Independence Park walking distance to all the historical sites. ALL staff very friendly and hospitable! Very impressed with the decor of this 1857 historical building. Enjoyed the coffee, hot mulled cider table in the lobby throughout the day and the complimentary wine and cheese reception on Wed eve. great breakfast as usual. Will stay here again next time in Philly

"VERY PROFESSIONAL STAFF"

5
26/11/2017

This hotel has the most amazing staff. They are quite professional and extremely courteous and willing to go beyond expectations to ensure your stay is perfect. The physical environment is quite appealing and the amenities are excellent. It definitely felt like home away from home. The breakfast experience was also wonderful.

"Cold weekend inPhilly"

5
21/11/2017

This hotel is in a wonderful location,Located 1 block from the PHlash bus that takes you around to all the tourist sights.(Free for seniors) Only $5 dollars for all dav use. The rooms are small but fine for a short stay.Breakfast was quite nice especially the waffles that have the liberty bell in the middle.All the people that work there were lovely and friendly.Their eating recommendations were spot on.This is a historic Hotel

"THE place to stay in Philly"

5
20/11/2017

Wow what can I say? Best hospitality staff anywhere?? Yes!! Bryce at check in helping with us with a cab to the concert and suggestions for dinner. Melinda and Nancy at an amazing breakfast. It was like we were guest in Ms Nancy's home for breakfast. The decor and place settings, quality and selection of food was top notch. Don't forget Ms Debbie, who greeted us in the hall, introduced herself, and asked if we needed anything for our room. Great property, great people, my wife just loved the pillows and mattress. We had a wonderful stay Thank you!

"Great hotel in the perfect location"

4
15/11/2017

This hotel is an historic landmark, which is perfect for where it is - a couple of blocks from the liberty bell, independence hall, Betsy Ross house, Ben Franklin grave and across the street from the Museum of the American Revolution. Take the Philly Phlash bus to get to other museums. Many wonderful restaurants in the area.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear jay6348, Thank you for the wonderful review and thank you for selecting to stay with us at the Best Western Plus Independence Park Hotel. We are glad you enjoyed your experience here and throughout Philadelphia. And thanks for telling the words that this hotel is a "historic landmark" actually awarded and listed on the National Registry of Historic Places by the US Department of Interior. You don't find this often! Anyway, thanks again for the kind words and for telling the world about our "perfect" location and all the historic sites and "wonderful restaurants in the area." THANKS JM

"A true Plus at this Best Western"

5
14/11/2017

Everything was perfect. I could end this review there, but I want to add a few comments. I don't give 5 stars unless there is something above and beyond about the location. This one earns those and more. How many hotels have hot apple cider in the lobby to warm you after a cold day outside. That is a plus. The entire staff is happy and friendly. Another plus. The location is excellent for the oldest part of the city. I read reviews before I book a hotel. I must say this about the negative ones I remember. Yes. The rooms are small. Every been to Europe? The small rooms add to the atmosphere in my opinion. We walked through the parks at Carpenter's Hall, behind Independence Hall, and Washington Square every night. Not one did we worry about our safety. There were always people coming and going and there was enough light to see. We felt completely safe.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear watercop, "Everything was perfect" "Entire staff is happy and friendly" "The location is perfect" Thanks for the 5 Star PERFECT TripAdvisor review and for posting these very kind words. We appreciate every one and thank you for staying with us. Thanks for sharing your experiences on TripAdvisor. We all enjoy making our guests experience at the Best Western Plus Independence Park Hotel exceptional, I'm glad you noticed our special touches. Please come back again. And again. Happy Holidays JM

"Deliteful"

5
14/11/2017

Old country with historical flare. I loved that you walk around and see the sights all within short walking distances. I attended a seminar with other people and we were able to walk around before it got dark to see the old historic sights and the liberty bell. Very clean room, was very satisfied with the over all experience of the staff. everyone was quiet nice.

"Excellent Hotel"

5
10/11/2017

Hotel, room, staff and breakfast were all exceptional. The location is perfect for visiting all of Philadelphia sites. Lots of restaurants to choose from. Public transportation was convenient and easy. Though on a Main Street, it was remarkably quiet in the hotel. Room was large as well as the bathroom. The room was clean and well maintained during the stay. Had a problem with the TV the staff as on it instantly and completely remedied it, thanks Lesley and maintenance man. Breakfast was good with the variety of a rotating menu, well stocked, kept clean with cheerful and helpful staff - thanks April. Cookie, fruit and lemon water in the afternoon were a welcome treat after a day of sightseeing. Parking, loading and unloading luggage were made easy in a busy city.

"Perfect!"

5
10/11/2017

This hotel has a perfect location in historic Philly..directly across the street from the Revolutionary War Museum. We went to a play at the Arden which was a very short walk from the hotel. The front desk clerk went out of her way to suggest restaurants and make our stay easy. The staff, all around, is friendly and helpful. Nicely restored old hotel with charm and character...much like its employees.

"Fantastic Philly"

5
09/11/2017

We stayed at the Best Western Plus Independence Park Hotel last night. The front desk person, Brynn, was extremely welcoming and helpful. I was the VIP guest for the stay and received a free upgrade to our room ( which was beautiful) a cloth bag with goodies in it and even my name on the wall! It was a celebrative welcome for sure. ( Nicwe way to celebrate your guests!) Brynn helped us find a few great restaurants along the way to the Arden Theater, and then the next day we spent hours in the Museum of the American Revolution, which is located across the street from the hotel. This place is a perfect location and it is so lovely and welcoming!! We shall return.

"BEWARE if you have any mobility needs; this is reason for low ratings"

2
07/11/2017

I spoke to 3 people at hotel when confirming reservations. I call hotels directly to discuss my husband's mobility issues. NOT ONE of 3 mentioned that hotel has 1) NO bellhop to help with baggage for multiple night stay, 2) NO ramp for wheelchair, walker at front entrance, 3) NO automatic door at front and it's very narrow, 4) how difficult it is to check-in with no help when I have to park the car a block away and the two allowed spaces are taken. After a rocky start checking in with Bryce (perhaps some lessons about less sarcasm when having to clarify instructions. I realize she must repeat this spiel more times than I care to think about, but it was the first for me. To her credit, she later in the evening was much nicer about getting a cab). Location was excellent, which was why I selected his hotel. Rooms very clean, quiet (we faced a brick wall, so I guess so!). Maids very cheery and helpful. Breakfast buffet adequate. Staff each morning was very friendly, esp Nancy. Halls showed a lot of wear but after trying to handle the baggage cart, I could see why. Day time gentleman at desk friendly. If I ever return to area, I would look elsewhere. Elevator tiny and slow.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Roadtrip42Maryland, Thanks for selecting the Best Western Plus Independence Park Hotel and for posting your review on TripAdvisor. We appreciate both. I am thrilled that you found our staff "very friendly", our location "excellent" and that your "room was very clean and quiet". This is great news, thanks for telling the world. Also, please accept my apologies for any inconvenience you experienced due to the mobility challenges you encountered. However, what you described is not an accurate portrayal of our hotel or our offerings. Although we are a historic hotel, we do provide a access ramp for our guests who need assistance, plus our staff is always ready to help our guests with their luggage. While we don't have "bellman" we're always there to help our guests. Always! Also, our front entrance has double doors, thus offering a rather wide entrance for those with mobility challenges. I believe there was some confusion when you arrived, since we do not offer valet services, as our front desk agent repeatedly mentioned to you. Perhaps this is where the miscommunication originated, perhaps not. Rest assured, I am 100% confident that when you and your husband return to Philadelphia, our hotel and our hospitality professionals will provide a stellar experience for you both. We look forward to seeing you again soon. JM

"A Treat by Independence Hall"

5
06/11/2017

This small historic hotel in the midst of Bestwestern Independence Park Hotel is beautifully restored and maintained. They have an amazing staff of friendly competent people. Full hot breakfast in nice spot. Location cannot be beat.

"Good but not exceptional"

4
03/11/2017

Given the very high TA ranking, we expected a bit more from this hotel. Nothing was bad, it was just that it was surprisingly ordinary for the #2 ranked hotel at $300+ a night. The room was clean but small and nothing special. The breakfast buffet was along the lines of a Motel 6 or similar: microwaved bacon, powdered eggs, generic frozen bread products - I could have had exactly the same breakfast for $70/night at a highway motel. The best thing to said for the BW Plus is the location, which is outstanding for access to many of Philly's historic attractions: across the street from the new Museum of the American Revolution, a couple blocks from the Independence Hall complex, 10 minutes walk to the seaport. I gave this hotel a pretty positive rating because they didn't do anything poorly (except the very lame breakfast), it is just that nothing about it is particularly outstanding.

"Great Hotel in Pefect Location"

5
31/10/2017

My husband and I stayed here for 1 night and enjoyed our stay very much. The location in Old City cannot be beat. The Liberty Bell and Independence Hall are just a short walk away as are loads of restaurants and bars. Our queen room was small, but well appointed and clean. Bed was comfy and we slept very well. The bathroom was spacious and there was plenty of hot water in the shower. The free wifi worked well. There was also a mini-fridge in the room as well as a closet. Breakfast was continental with hot options being eggs and sausage the morning we were there. Plenty on offer to get the day started. Parking was a reasonable $18.00 and in a lot a couple of blocks away. The man who checked us in was very pleasant. We were able to unload in front of the hotel and leave our case in the lobby before making our way to the garage. We plan to visit Philadelphia again for a longer stay and will most definitely stay here again.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear CMac1029 "Enjoyed our stay very much" "Location in Old City cannot be beat" "Parking was reasonable, $18.00" "Most definitely stay here again" Spot on! Thanks for sharing your comments about your stay at the Best Western Plus Independence Park Hotel. Your review shows how much you enjoyed your stay with us, plus it's looks like you had an awesome time. Great news. I am thrilled you told the world about your time with us and how much you enjoyed the Best Western Plus Independence Park Hotel. How fun! Anyway, I am looking forward to your return visit, hopefully soon! Be well. JM

"Historic Hotel"

3
29/10/2017

Historic hotel in old city area...looking a little worn, but close to all historic sites. Across the street from the new American Revolution Museum. Good breakfast, friendly staff. Parking available off site. Near some very good restaurants.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear 05901WQjohnc, "Close to all historic sites" "Good breakfast, friendly staff" "Near some very good restaurants" Thanks for selecting the Best Western Plus Independence Park Hotel for your visit to Philadelphia. We're glad you selected us. We're working hard to be the # 1 TripAdvisor rated hotel in Philadelphia, so you can rest assured that we appreciate every comment we receive. Every one! Thanks again. JM

"Gem in the middle of Old City"

5
29/10/2017

Loved my stay at the BW+ Independence Park Hotel! What a fantastic location!! So close to everything! The lobby is beautiful, warm and welcoming with tea and cookies in the afternoon. The hot breakfast is absolutely wonderful--pumpkin spice waffles with the liberty bell and even biscuits and gravy! Yummy! Most of all, the staff is amazing--everyone friendly and extremely helpful.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Stigetta, "Loved my stay" "The lobby is beautiful, warm and welcoming" "The hot breakfast is absolutely wonderful" "Most of all, the staff is amazing" Wow, what a list of wonderful comments, thanks for the kind & gracious review. It's so nice to hear how much you "loved" staying with us "at the BW + Independence Park Hotel!" This is great news. Come back soon. JM

"Nice historic hotel in great location in historic Philadelphia"

4
28/10/2017

If you are traveling to Philadelphia to take in all the historic experiences, then this is the hotel for you. Service was excellent, especially in the breakfast area. Quality of some of the breakfast items, especially muffins and pastries was very poor. Rooms were very comfortable.

"historical vacation"

5
28/10/2017

I would definitely stay on my next trip to Philadelphia & highly recommend this hotel to anybody looking for a very helpful staff, comfortable rooms and central location to all the historical sites of interest

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear z8666TJlindac, "Highly recommend this hotel to anybody" "Very helpful staff" "Definitely stay on my next trip" Wow, it's pretty clear from your review, you had a great time saying with us at the Historic Best Western Plus Independence Park Hotel. Thanks for telling everyone and thanks for selecting us. I am thrilled that shared your experiences, this helps everyone know what to expect and what they can experience before they actually visit. And how close our hotel is to all the historic sites. We appreciate your business and the opportunity to be of service to you. So, when will we see you again? Be well. JM

"5 Star Experience "

5
23/10/2017

Best Western Plus hotels are always the best and I recommend staying in them any opportunity that you get! They are always in the best spots location wise - we could walk everywhere we wanted to go, historic, and quaint. The staff here go above and beyond to accommodate and were always so friendly and helpful. The rooms were clean, showers hot with plenty of water, and I will miss the bed. Everyone should stay here!

"Historic hotel"

5
22/10/2017

The staff was very accommodating. The best thing about it is the location, it was close to all the major historic sites. There were a lot of bars and restaurants nearby, but it was very quiet in the hotel. The room was clean and comfortable.

"nice hotel in historic building in the center of city"

5
20/10/2017

nice Hotel, nice historic Building, good & clean rooms with clean bath , excellent beds, room quiet, nice breakfast selection, very friendly Service, close & in Walking distance to all touristic hotspots of the city

"wonderful hotel and location"

5
18/10/2017

These people really know how to run a hotel. Service was great. Hot breakfast was very welcome. It is clearly an old building; but so much charm. The new Revolutionary War Museum is directly across the street. I think we visited 11 museums by walking. Lots of restaurants in the area. I think my favorite was Little Lion on the corner.

"Worse hotel experience in a long time"

1
16/10/2017

I usually don't post hotel reviews for US hotels, but my experience there was so bad I had to leave a review. We were in Philly for the weekend for a wedding so we decided to stay in the Old City(close to a lot of historic sites) and chose to stay at Best Western Plus Independence Park. We arrived at the hotel by Uber, the hotel concierge was standing outside, didn't help us with our bags out of the car....but it gets worse. We were about to enter the establishment and he told us to wait outside to ensure that we actually had a reservation there and close the door on us. Never have I felt so unwelcome at a Hotel and I've been to 5 Continents. Anyways, the rooms were okay, a little on the smaller side (but typical for large cities). The breakfast wasn't that great, the only good thing about the Hotel was the location.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Sheldon L, I apologize for the experience you encountered with our concierge/greeter upon arriving at the Best Western Plus Independence Park Hotel. Our intention in posting our greeter outside is to welcome and assist our guests, however it seems like there was a miscommunication when you arrived, again my apologies. Your comments show me that while we position our greeter outside to welcome arriving guests, there's room to improve our system. So, thanks for bringing this to our attention, we're on it! I am pleased that you selected to stay with us and that you enjoyed our prime location, close to the historic sites. We look forward to your return visit. Thanks again JM

"Fantastic location; great stay"

5
14/10/2017

We wanted a nice hotel close to the historic sites, and the Best Western Independence Park was perfect. We drove into the city so made use of the garage, which for the price was really pretty reasonable for a downtown hotel. The staff were friendly and helpful, and I loved the look and decor of the lobby area. The room was a little small, but it's as one would expect in a historic property. I actually kind of liked the more cozy feel of it. The bathroom was nice, lots of amenities, and the bed was really comfortable. We both slept very well. I loved that there was warm apple cider available in the lobby for guests, and then later towards evening, cookies were set out. Breakfast is available buffet style, but I found the choices to be pretty good compared to other hotel continental breakfasts. I had eggs, bacon, and toast with coffee and was pleased with all of it. Best of all, the location is perfect! The Museum of the American Revolution is across the street, and both the historic downtown area and the riverfront are less than 10 minute walks away. This will definitely be our go-to hotel option for future trips.

"Great location "

5
13/10/2017

Hotel in heart of downtown Philadelphia. Rooms are spacious and clean, breakfast is included. Parking is 18 a day which is reasonable. Staff is helpful always answering any of your questions. Breakfast staff is wonderful rooms are kept clean. Terrific hotel.

"Luxury stay in a great Philly Neighborhood"

5
12/10/2017

Breakfast was a buffet, but much better than the usual chain hotel. Sausage, eggs, Waffles, pastry, fruit, etc. Fresh baked cookies , tea and warm apple cider upon arrival. The bed was way comfortable, and the bathroom had EXTRA TOWELS!!!!!! The staff were very friendly (where did they find these people in Philly?) Would return in a heartbeat. The price seemed a little high, but I guess that's the going rate in that neighborhood (Liberty Park). And we really did enjoy the neighborhood. Just a block and a half from Independence Park, and maybe 3 blocks from Penn's Landing. Some really excellent restaurants in the area.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear eileen5321, "Would return in a heartbeat" "We really did enjoy the neighborhood" "The bed was way comfortable" Wow, what a great review, thanks for sharing your experience with the world on TripAdvisor. And thanks for staying with us, too! I am thrilled you enjoyed your "Luxury stay in a great Philly Neighborhood" as well as the "EXTRA TOWELS" provided in your room. But most of all, I am so pleased that our "very friendly" staff took great care of you, that you enjoyed our complimentary breakfast buffet and the "excellent restaurants in the area". We appreciate your kind words and look forward to your return visit. THANKS JM

"Oldie but Goldie"

4
12/10/2017

My wife and I recently stayed at this boutique hotel while touring downtown Philadelphia. The location is excellent... across from the new Museum of the American Revolution and two/three blocks from Independence Hall and the Liberty Bell. Although an older hotel the rooms are nice and quite depending on the location. The buffet breakfast is very nice (they need a new toaster) and you have your own table and waitress to help you while you enjoy your meal. The staff (especially the front desk) go out of their way to help you with directions, restaurant suggestions and or answer your numerous questions. The location also provides easy walking to many fine restaurants. We certainly would stay here again if we return to the downtown Philadelphia area.

"Treated Like Family"

5
11/10/2017

This hotel has many great attributes. It is in Old City Philly, close to many historic sites. The beds are extremely comfortable. The free breakfast offered is complete with a waffle bar. The waffle press has a liberty bell in its center!! During the Wednesday evening wine and cheese social, the events manager speaks with each person as if they are family. This is not only a place to stay the night, it is an experience. I hope you plan to visit soon and enjoy your stay. Overnight parking is also at a reasonable price, for Philly. Only $18.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Kathleen R, "Treated Like Family" We get many great reviews, many 5 Star reviews and many wonderful comments, but I must say, your review is one that is really special. Thanks for telling the world about your experience here at the Best Western Plus Independence Park Hotel. What a wonderful comment, it really shows that you enjoyed your stay with us. THANKS. And thank for telling everyone about our awesome parking deal, $18 with unlimited In / Out access is perhaps the best value in Philly! I appreciate your gracious words and look forward to seeing you over the holidays...After all, we are now "Family" Be well JM

"Beautiful, historic hotel in great location"

5
10/10/2017

We arrived at a particularly busy time so had a little trouble parking to unload. Once we found a spot, the staff stepped up and got us checked in and my husband off to park the car. Their efficiency and pleasant demeanor set the tone for the rest of our stay. The hotel is beautiful with decor fitting for the Colonial time period. Our room was on the third floor right near the elevator. It had an interesting footprint of which all the space was used to make the room both comfortable and functional. We had a little desk area, queen-sized bed, dressing area, and bathroom with the closet sort of down a little hall. The bed had soft linens and was very comfortable. Everything was very clean. A minor complaint was the low water pressure, although it was certainly adequate for showering. Breakfast was included and there were plenty of choices including hot oatmeal, eggs, breads, danish, coffee and juice--more than enough to get your day started. The location is spectacular with the new American Revolution Museum right across the street and the Liberty Bell about a quarter mile up the road. There are tons of great restaurants and bars on the same block. Overall, we thoroughly enjoyed our stay. The room, location, service, and amenities are all outstanding. We highly recommend!

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Todnick, "The hotel is beautiful" "The location is spectacular" "Tons of great restaurants and bars on the same block" "We highly recommend" What an awesome review you placed on TripAdvisor. Thanks for sharing your experience at the Best Western Plus Independence Park Hotel with the world. Wow, I wanna stay there! We appreciate your taking the time to tell everyone about your stay with us, our awesome location and all the fun things to do and see just steps from the Best Western Plus Independence Park Hotel. This is so helpful. Thanks. We look forward to your return visit. JM

"historic hotel in great location"

4
09/10/2017

The hotel is in a great location for visiting the sights. I was concerned with safety at night, but if you stay in well lit areas it is fine. The staff is friendly and efficient. The included breakfast is good and the "tea time " cookies are a big hit and the special wine and cheese on Wednesday evenings is lovely. The furnishings are a bit "tired" but it is an historic property and the charm outweighed the decor. I would stay again...

"Great location"

4
05/10/2017

The Independence park is situated in the old historic district of Philly so is a great location for many of the historic sites. Liberty bell and Independence Hall are about a ten minute walk and the Museum of American Revolution is right opposite. In previous lives it was brewery, factory etc so it has lots of character. There is no parking on site, but it is available a block away in a garage but you can unload right outside the hotel. Staff were very helpful, the room was small but adequate with a lovely bed, and there was a buffet breakfast, what more could you ask for!

"Great Location and Staff"

4
05/10/2017

This historic hotel in the heart of the old district in Philadelphia did not disappoint us. It is in short walking distance to the museums and the historic walking trail. We ate at several wonderful restaurants that were all located within a couple blocks from the hotel. The room we had was smaller than some of the rooms offered ( it was the only size room available for four nights when we made our reservation) but it proved to be very comfortable and quiet. The breakfast was a step above the usual hotel breakfast and the staff and front desk attendants were always friendly and very helpful. All in all, we are very glad we picked the Independence Park Hotel over some of the big chains offered in the area. It made our trip to Philadelphia even better .

"Great Hotel, Great Staff, Great Location, Great Stay"

5
02/10/2017

Can you tell by the title of this review that we really enjoyed our two nights at this hotel. The historic building is beautiful; carefully and sympathetically restored and repurposed. Our room was clean and comfortable and, even though we were right next to the elevator (and I mean, if we were any closer, we'd be in the elevator), the room was quiet. The staff was wonderful, from the pleasant gentleman at the reception desk to the fun, friendly and lovely ladies in the breakfast area (they are the BEST . . . give them all a raise). The location couldn't be better, directly across from the excellent Museum of the American Revolution and just a few blocks away from Independence Hall and the Liberty Bell. We would recommend the Best Western Plus to everyone, and we will definitely be back.

"A very nice place!"

5
01/10/2017

The hotel is in a very old building with a limited number of rooms. The interior decoration / design is very appealing. Because they had to renovate the old building, the room layouts are somewhat odd (e.g., a toilet immediately right next to the bathtub, unexpected room layouts, etc.). They do have a very good free breakfast buffet and tea time in the afternoons; a nice benefit for a hotel that is already not too cost prohibitive. The very best reason for staying there is an incredible staff; they went out of their way to make us comfortable and attend to any minor issues that arose. Thanks - a great stay.

"Philadelphia"

5
30/09/2017

Old charming hotel, downtown on Chestnut St. Beautiful decor. Although we faced the street, quiet. The breakfast was great. Again all the decor is charming. We walked to square to visitors center. Next door to the hotel wonderful Italian restaurant!

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Patricia B "Charming Hotel" "The breakfast was great" "Although we faced the street, quiet" Thank you for the 5 Star PERFECT TripAdvisor review, and for selecting the Best Western Plus Independence Park Hotel as well. We appreciate both! I am glad you enjoyed staying at Philadelphia's most historic hotel, and that you were able to walk to the numerous nearby sites. Plus, I glad you enjoyed the fantastic dining options footsteps from our hotel. This is great news. Anyway, thanks again. Please come visit us again soon. Be well. JM

"Brilliant location in the Historic District "

5
27/09/2017

No wonder it's number 2 on TripAdvisor. Great location and history too. Don't expect modern features. They're not here but character abounds. The staff are absolutely brilliant! Ask anything and they can help. The included breakfast is a buffet with the menu alternate days. Two waffle makers. Porridge. Yoghurt. Toast then bacon & sausage or biscuits & sausage gravy with scrambled eggs. The rooms are basic but the shower excellent and there's a coffee machine and fridge. Lots of restaurants, bars and shops within the block. Perfect.

"Historic, convenient and wonderful hotel"

5
26/09/2017

I really enjoyed my stay, again( last time was about ten years ago). This is a cozy, historic hotel that is very conveniently located within a short walk from everything in the Old City. Nicely appointed, comfortable rooms, very helpful staff and a convenient continental breakfast as well. It is directly across the street from the Museum of the American Revolution. Bear in mind, the rooms are sized for a historic, city building so if you are looking for larger accommodations, this may not be what you want, but if you want historic charm, look no further. Also, the subway is right around the corner and there's numerous restaurants all around.

"Made our visit to Philadelphia a breeze"

5
25/09/2017

Once the site of a brewery and doll manufacturing this historic building is central to all the historic sites we wanted to visit. Bonus it is across the street from the new Revolutionary War Museum. Numerous and delicious restaurants close by. We got a good night's sleep in comfortable beds. Enjoyed the in room fridge, coffee maker and microwave. The staff was friendly and helpful. The lobby is inviting with welcoming furniture, coffee and fresh cookies. The breakfast area was clean and well laid out with a wide variety of choices. We highly recommend staying here!

"Could not find a better location"

5
25/09/2017

My intention was a 2 night stay I ended up staying 3. In the middle of the old city and opposite the independence museum. Breakfast was included with afternoon "cookies" with tea and coffee. This is a historic building tastefully restored and presented as a hotel. The rooms were clean and comfortable with all you need. I would suggest the staff are probably the main factor for making your stay as pleasurable as it certainly was.

"A hidden gem in downtown Philly"

5
24/09/2017

This hotel is a hidden gem in downtown Philly. Has old city charm with classic look complimented with modern amenities. Conveniently located near historical sites and restaurants. As big city hotels go, the self-parking was easy to use, especially for in and out privileges, while being reasonably priced. Drop-off and pick-up zone in front of the hotel worked well. The breakfast setting and food options were outstanding. Great stay!

"Great location on Chestnut Street"

5
21/09/2017

This is a nice hotel which has been updated and is quite pleasant and comfortable. The room was oddly laid out, but as I said, this is a very old hotel. Everything in the room was modern and there was a nice desk, refrigerator, microwave, Keurig, etc. The staff was very nice, and helpful. I understand they are upgrading the breakfast, and it needs it. The food offered when we were there was cold, the bacon greasy and limp, and choices very limited. The location of the hotel is the reason we booked it and that worked out nicely.

"Great Service"

5
19/09/2017

Great Place to stay, Great Service, Great Location, Clean, and Friendly. Totally enjoyable stay, I highly recommend this hotel to all visiting Philadelphia. The hotel is within walking distance and bus service of many attractions and resturants.

"Great location"

4
16/09/2017

BW Independence is located near all the historical sights with great restaurants nearby. The room is small (historical/European sized) or cozy, but is sufficient. We visited in Sept. and we were surprised at the cost of the room at almost 200. But considering we didn't have to drive around town to see the sites, it was worth it.

"Charming hotel with friendly staff"

5
16/09/2017

Had a great 3 night stay for a business trip. Hotel room had a homey feel. Staff was helpful and friendly. Great location, within short walk of historical attractions, museums and restaurants. Would definitely stay here again.

"Great location "

5
14/09/2017

This was a great location for us first time visitors to Philadelphia. Easy walking to the sight seeing buses and many of the historical sites - Independence Hall, Betsy Ross home, Liberty Bell, Museum of the American Revolution. Hotel was clean and rooms spacious. Staff very friendly. Parking right around the corner. Would definitely stay here again and recommend to friends.

"East coast trip for a wedding"

5
13/09/2017

Stayed at this hotel on our trip to see Philadelphia. It is an old building that has been transformed into a great hotel. The location is fantastic. The staff was friendly and helpful. The breakfast was excellent and our room was great. We were on the 5th floor. The parking is offsite, but is very close and easy to do.

"Historic bulding and great staff"

5
07/09/2017

Great location and close to everything in historic district. Smaller rooms due to the building being a historic landmark. The breakfast was great-lots of choices including famous waffles with the liberty bell:) Staff was excellent and attentive.

"Historic hotel within walking distance of the heart of history!"

5
07/09/2017

We loved the historical ambience of the hotel! Location was ideal to visit all the historical sights and catch the hop on hop off trolley tour for sights farther away. The staff is very friendly and helpful! Our room was clean and had all basic amenities. Please be ready to appreciate the age of the building as you must overlook the years of preservation repairs. They have done an amazing job of restoration and preserving history. Loved the wood elevator floor and staircases!!

"Great location"

4
06/09/2017

Old rooms need an upgrade, especially the bathroom fan is terribly noisy, as well as the pipes. Breakfast ladies were especially nice. Overall it is a comfortable room and the location is perfect. There is a small market around the corner in Market Street and a few restaurants around.

"lovely historic hotel!"

5
06/09/2017

Loved this historic hotel! Loved that it was so close to the Independence sites! Staff is very friendly and helpful! few little quirks with it being an old hotel, but otherwise great! Highly recommended!

"RECOMMENDED! GREAT LOCATION!"

4
06/09/2017

First, great location! Near historic section and Penn's Landing area. Very convenient if you don't want to deal with driving everywhere. I don't mind paying a little more for this convenience. Room was nice and clean. On the cozy side, think European sized room. Room was clean. Décor was nice. Bed was comfortable. Bathroom on small size, but functional. I didn't have the breakfast but my wife said it was very good. Parking around corner in a garage was $18.00. Great deal in my book! In and out privileges with keycard. Other places I looked at further away were $30+! Plenty of local restaurants in area. Nice ice cream/gelato parlors nearby. I will deduct a tiny mark for one annoying thing. We were in Room 301 which was right next to the elevator. There was a mechanical knocking sound that bothered me a bit while trying to go to sleep. Good thing I was exhausted from sightseeing and passed out quickly. My wife didn't notice it at all. Mentioning it because it could be a factor in one's stay here. BUT if I ever get back to Philly I would definitely stay here again! So stop reading and book it already! Happy Travels!

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear TheatreScott, "I didn't have the breakfast, but my wife said it was very good." "Parking was a great deal in my book" "If I ever get back to Philly I would definitely stay here again! Wow, I read almost every review posted about the Best Western and I absolutely loved yours. The details, the personal touch and the fact that you and your wife had such a wonderful time was great to read. I'm thankful for your kind words and that you selected us over the other 86 hotels in Philadelphia. Come back, please. JM

"Great staff, good location for touring history"

4
31/08/2017

Excellent staff, made it easy to unload auto and information on garage. Parking is enclosed garage near walking distance. Location is within 1/2 mile of historical city and waterfront. Near market street as well in independence park. Philadelphia is great touring city for those who love living history. Best food are inside the bars. Salads as well as full meals available. Cheaper the further away from the tourist sites.

"The location is superb! It is near Constitution Hall and the Liberty Bell."

5
29/08/2017

Our room was on the top floor and was comfortable and large. We looked out onto Chestnut Street and the Museum of the Revolution. The staff was extremely friendly and helpful. The hotel offers parking (at a price) in a garage that is only two blocks away. They have a spot in front of the hotel where you can stop and bring in your luggage. I would definitely return.

"Great Hotel for an Old Town Visit"

5
29/08/2017

Historic hotel had character and a boutique feel to it (35 rooms?). Staff was uniformly friendly, helpful, and polite. Rooms and common areas were always very clean and well maintained. Our room 507 was quite spacious for 2 people. Breakfast buffet items relatively standard for a Best Western Plus, but very well presented in a much nicer environment versus the typical breakfast setup. The location could not be better to base a vacation trip to historic Philadelphia and the city.

"Gem of a lower-priced option"

4
28/08/2017

Booked a stay here recently at the last minute and was pleased on all levels. Yes, the hotel is older, but common areas are all nicely updated and rooms are super clean and spacious. The location couldn't be more convenient for walking to various areas of the city (and is right across the street from the excellent Museum of the American Revolution) and the breakfast each morning is delicious and the staff super friendly. Very unexpectedly charming spot -- highly recommend.

"Great location"

4
28/08/2017

Great location, right amid all historical sites of center city. Good restaurants nearby. The lobby and room were clean, comfortable, with furnishings appropriate to the historical location of the hotel. It did not feel like a Best Western, but more like a boutique hotel

"Wonderful location and staff"

5
22/08/2017

This cozy hotel is only a short walk to many of the historical sites in Central City Philadelphia. The rooms were lovely and well-maintained and the service was amazing. The breakfast buffet helped us start our day with energy and April's beaming smile set the tone for a joyful day.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear LShuchter, "Only a short walk to many of the historical sites" "The service was amazing" "The rooms were lovely" Thank you for the kind and gracious review and for sharing your experience at the Best Western Plus Independence Park Hotel. And thanks for selecting us over the other 86 Philadelphia hotels, we appreciate both. And yes, April's smile easily sets the tone for a joyful day! Come back soon. JM

"Historic Gem"

5
18/08/2017

Lovely historic hotel. Staff friendly and helpful. Easy walking distance to historic sights; lots of dining options in area. Covered garage parking at reduced rate. We had a late check-out exceeding parking time and no additional parking fee.

"Small room in Philly"

4
17/08/2017

We stayed here with our 2 adult sized teenagers. The hotel is very nice and is actually historical. The rooms are very very small. The breakfast is very very good. They have hot scrambled eggs and many other choices. I would recommend it for a couple but not a family

"Perfect Location"

5
17/08/2017

My husband and I were on a brewery and history tour through the city and this turned out to be the best spot to stay in. Not only is the hotel itself a historical landmark, but it's surrounded by them as well. We were able to walk to dinner at City Tavern and the newly opened American Revolution museum was right across the street! Both of which I highly recommend. The hotel staff was friendly and helped with parking that is available through the hotel at a reasonable rate. Breakfast was lovely and we were able to hit the museum in the morning before check out. We would definitely stay here again!

"Historic Philadelphia"

5
17/08/2017

We were driving to Boston from the Atlanta area and decided at the last moment to detour to Philadelphia. I started looking up hotels and decided to call the Best Western Plus Independence Park Hotel for a room that night. They fortunately had an opening which we reserved. It was easy to find as it is in a perfect location and the parking fee was the cheapest! It was crowded to park to unload but before I could even get to the front desk, an employee greeted me and asked if I was checking in - amazing. She came out and helped us unload our luggage. The room was perfect though the bed seemed a little smaller than our queen bed at home but worked fine. The staff was absolutely wonderful, always helpful, especially Julian at the front desk. The location was so perfect....across the street from the Museum of the American Revolution and just a couple of blocks from all the historic sights - Liberty Bell, Constitution Hall etc. We were simply amazed at the quality service and ability to stay there on such short notice. Also, their soap was amazing! It was Eco Botanics Chamomile and Honey and was so soft and wonderful. The housekeeper even gave me a couple extra soaps to take home! It was a wonderful experience! I would go back anytime. (the included breakfast was also complete and amazing.)

"A great little old hotel in historic old Philadelphia!"

5
15/08/2017

The hotel is right in the middle of old historic Philadelphia, literally right across the street from the recently opened museum of the American Revolution. It opens onto Chestnut Street which is the east-west street which runs right by the back door of Independence Hall, and the Liberty Bell. Imagine the historical figures who have trod this street! The hotel itself is incredibly charming. The building has been there since about 1856 and has been very well maintained. (The floor in our room certainly didn't squeak.) The lobby is inviting and warm with high ceilings and comfy furniture beside a grand old fireplace. ALL of the staff we encountered were incredibly hospitable and happy. We had room 403, which I believe is a standard queen sized bed accommodation. It was not large, but was very comfortable. There was a wing-backed chair next to a floor lamp in addition to a small desk on one side of the bed. On the other side was a small bedside table attached to the wall with a phone and clock. On either side of the bed were attractive bedside lamp sconces. The closet was decent sized, and there was a nice chest of drawers about 36" high on which there was plenty of storage space. The large flat screened TV was mounted on a variably adjustable wall fixture. The high ceilings - probably 10-12' - helped the room feel substantially larger than it really was. There were two folding suitcase stands as well as a small dorm style fridge rounding out the floor space of the room. The queen sized bed was very comfortable too! The bathroom was decent sized with a standard tub/shower and plenty of room for one person at the sink, and around the toilet. The bathroom sink area is where the pod style coffee maker was as well. There was still plenty of room around the sink though. The A/C worked VERY well, as the outside temperatures were in the high 80's during our August 2017 visit. My only issue in the room at all is that when the A/C turned on, the was a rather loud single click. My husband never noticed it. We do sleep with a white noise machine, but as I am a light sleeper it did bother me a little. Most people probably wouldn't even notice it though. However it was not significant enough to even mention to the management. The next morning we discovered the charming breakfast room, which was included in the price of our room. There was a wide variety of offerings, from self serve waffle making (Yum!) to a buffet of fruit, breads, meats, eggs, and drinks. The whole experience was a joy!

"EXCELLENT - RECOMMEND 6 STARS"

5
15/08/2017

Extremely well kept, awesome breakfast & extremely courteous staff. Has newer modern elevator. No bell hops at night - don't know about during daytime. Atmosphere makes you feel like you are in Philadelphia in colonial times.

"Great historic place in ideal location"

5
10/08/2017

This hotel has the historical feel with beautiful foyer and staircase. Park is just down the block, but is included. Rooms are nice and quaint. The morning breakfast is good, but the liberty bell waffles were a hit with the kids and myself! The kids were bummed about not having a pool. I was bummed about not having access to a washing machine ( they will dry clean for a fee). I did drop off laundry at Tenth street laundromat and I would highly recommend it! The location of this hotel makes it perfect for walking to historical sites and restaurants.

"Great choice for stay close to attractions!"

5
09/08/2017

We stayed here for two nights with our two kids age 9 and 12 as we wanted to see all the historical district attractions by foot. This hotel is a designated historic building yet it has all the amenities we asked for, including two queen beds, seamless access to parking and fitness center nearby. We had a cute surprise waiting for us on our arrival as we were randomly chosen the Guest of the Day - I won't spill the beans for the next lucky guest...The lobby is gorgeous, beautiful classical music plays as muzak, the whole place oozes an air of tradition. Our Hamilton-the-Musical crazy daughter was thrilled to find the Museum of American Revolution smack opposite of our hotel where we well used the two-day (for the price of one day) ticket. The hotel is surprisingly quiet for its location, which was also important to us. We will definitely stay here again when in Philadelphia!

"Perfect Location"

5
08/08/2017

Great location to walk to the Liberty Bell and other historic sites. Friendly staff, fantastic breakfast (eggs, sausage, oatmeal, cold cereal, fresh fruit, coffee, tea, etc.), tea and cookies offered nightly, and a clean room that included a small fridge. Would definitely stay again if in Philly.

"Enjoyable "

4
08/08/2017

We stayed for 2 nights in a twin queen room, the room was a bit dated and needed a refurbish however the main hotel is lovely and the breakfast was good. The waiting staff in the breakfast room were lovely.

"Lovely, friendly, historic hotel"

5
08/08/2017

It's so rare to find charming, charismatic places, and the Independence Park Hotel is both. Fantastic location right in the historic part of downtown. Hotel is clean and quiet. Great breakfast. Friendly staff.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear litteroundpumpkin, Thanks for the concise, detailed and very gracious review you shared with the world on TripAdvisor. And thanks for staying with us. It's great to read your comments and see how you enjoyed our "charming", "charismatic", "clean", "friendly" and "fantastic" hotel. We agree! Thanks again. Come back soon. JM

"good hotel"

4
01/08/2017

This hotel is very good. Although the rooms are very small, they are good for 2-3 people when staying for less than a week. It is walking distance from a lot of historic attractions such as Independence Park, and the Museum of the American Revolution. There is a small restaurant right next to the hotel, that I forget the name of, which had very good pizza. The hotel offers free breakfast. The hotel staff was very nice. I would probably stay here again.

"Location, comfortable, safe and clean, great staff!"

5
01/08/2017

Great value for a central location in the historic district of the city. Would definitely reccomend to anyone traveling to Philadelphia! Warm and friendly staff, walking distance to all of the best of the city.

"Stayed one night in August 2017 - very nice"

5
01/08/2017

Came to Philadelphia without specific plans on where to stay. At the Visitor's Center they gave us a map, and we noticed the Best Western was very close to the historic district, so we took a chance on getting a room without prior reservations. We got a very nice room at a very reasonable price; were able to walk to all the nearby historic sites. Loved the breakfast, lots of selection and served with real china and silverware, not paper plates and plastic utensils, very classy!

"Historic and Beautiful"

5
31/07/2017

This hotel is beautiful and historic with its perfect location and lovely décor. The staff is always welcoming and informative. My husband and I always visit this property when we come to Philly every year and we would never stay anywhere else. Thank you Jessica for a fantastic stay and having a great team behind you.

"I'll take an historic hotel any time!"

5
30/07/2017

There's something about historic hotels...the charm, the grandeur, the ambiance. This hotel has all that but on a smaller scale. Tucked into Independance Mall, it was never intended to be oppulant but you will enjoy your stay nonetheless. My room was oddly-shaped but functional, probably a result of many attempts at reconfiguration. Check-in by car means pulling in, getting a "please don't tow me" placard, then moving your car. (I took the train and didn't have to deal.) if steps are an issue, I would do more research. I'm sure it's handicap friendly but I wasn't aware of a ramp. The staff was great with the few questions I had. I look forward to another stay.

"Great Place to Stay in Holiday"

4
27/07/2017

My fiance and I stayed for one night during a quick trip to Philly for his birthday. The hotel is very nice and is in a very convenient spot for visiting tourist attractions. The room was nice and they had nice little extras for guests (cookies in the afternoon and fruit available in the lobby). Breakfast was good as well. Would definitely return!

"Convenient downtown location"

4
27/07/2017

We were only in Philadelphia for two days/one night, but the convenient downtown location of this hotel made it possible for us to see all the touristy and historical sites we had wanted to visit. It is walking distance from Independence Hall, the Liberty Bell, as well as many bars and restaurants. The hotel room was comfortable and the staff was friendly.

"Quaint Old Hotel with a Modern Touch"

5
26/07/2017

Great BW service, nice breakfast and even better queen beds make this a great stop. It is walking distance to the Liberty Bell, Independence Hall... the River restaurants are incredible.... the area is safe to walk about, so much to see...

"Superior in every way"

5
25/07/2017

This little hotel is in the center of everything. Across the street from the new Museum of the American Revolution and a short walk to the major sites in the historic district. Parking is the most reasonable you will find through their special arrangement with a local garage. The room we had was charming and air conditioning worked well. Finally, Craig at the front desk was most pleasant and helpful in every way. He exemplified a staff which made us feel at home in the city where our nation was born!

"Beautiful hotel!"

5
25/07/2017

My daughter and I stayed here and loved it! We had a large room in the front of the hotel overlooking Chestnut Street. Loved the high ceilings and decor. My daughter looked forward to the afternoon tea and cookies. The hotel is right in the middle of historic Philadelphia, within easy walking distance of all the sights. Beautiful dining area where breakfast was served. Parking was off-site but was reasonable priced. Would definitely stay here again and highly recommend it!

"Perfect location, historic building, basic hotel"

5
20/07/2017

Perfect location. Clean comfortable rooms. In the national register of historic places. Good alternative to the more expensive hotels in the area. I would recommend to anyone looking for lodging in the Independence Park Complex.

"Great location"

5
15/07/2017

This hotel is in a great location. Across the street from the Museum of the American Revolution and walking distance to Independence Hall. Nice gelato shop a few doors down and a fantastic cheesesteak place a block away. Parking is in a garage around the corner but still convenient. Room is smaller than most but I was aware of that when making my reservation. My son enjoyed making a Liberty Bell waffle at breakfast.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear 553hildab, Thanks for the 5 Star PERFECT TripAdvisor review and for selecting to stay with us at the Best Western Plus Independence Park Hotel. We appreciate both! I am glad that you found the hotel to be in "a great location" easy "walking distance to Independence Hall" and that our parking garage was "convenient." This is all great news! Plus, I am thrilled that your "son enjoyed making a Liberty Bell waffle" at our free full American breakfast buffet. Come see us again. JM

"Pretty Ok."

4
14/07/2017

The hotel was clean and nice. Breakfast was really good. Especially the Liberty Be;ll Pancakes. Only one negative. When we got there our name was on the wall as a VIP guest and we were told that we would have a gift basket in our room. Now, we didn't ask for this and it was a surprise. However, once we got to our room our three kids looked all over for a basket. It was nowhere. Since they were driving me nuts I called the front desk. I was met with a , I don't know what happened, I can make up a basket if you want... Well, that was odd. I didn't ask for it in the first place, so I said no. It felt like I was asking for something extra. I guess, if you tell a family with 3 tired and hungry kids they have a gift basket waiting for them, please do so. Or just do nothing, that would be better.

"Small, quiet, very good service and breakfast."

5
13/07/2017

This hotel is a very nice property. It is older but well done. The staff service was excellent. The location is across the street from the new Museum of the American Revolution and close to the Independence Square attractions. The only disadvantage is limited parking for unloading and loading with long term parking about 1.5 blocks away. We had a very nice stay.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear chuckknudson, "Hotel is a very nice property" "We had a very nice stay" "Service was excellent" I am so happy that you enjoyed your stay with us and that you took the time to tell the world how wonderful everything was at the Best Western Plus Independence Park Hotel. THANKS. We look forward to your next visit. JM

"Amazing"

5
12/07/2017

This is a very old hotel established sometime in the mid to late 1800's. Parking is not very convenient but it is made as easy as can be given the location. The building is beautiful and very well maintained. The staff is super friendly and very helpful. Breakfast is beyond expectations. 2 types of waffles, 3 different types of eggs, as well as biscuits and sausage gravy that was incredibly good. Located on a very busy street near center city, there is plenty to do within walking distance. I will stay again.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear johnlg1959, "Amazing" "Breakfast is beyond expectations" "Beautiful and very well maintained" "I will stay again" Wow! WOW! This is great news, thanks for the wonderful review and for sharing your experience with the world via TripAdvisor. We appreciate your gracious words. And we look forward to your next visit! JM

"Horrible service"

1
10/07/2017

We booked a room through booking.com August 2016 for a room July 2017. Received confirmation. A month ago got an email that they did to have any rooms because the entire hotel was booked for a wedding party and they reassigned our booking to another hotel. Said they sent us emails with we never received. If we had a booking with confirmation I just don't understand. We got rebooked into the penns view hotel. One of the people in our party has mobility issues and since this was several blocks away from where we original booked was not able to get out and see the sights

"Anniversary"

5
09/07/2017

The hotel has a great location. The new Museum of the American Revolution is right across the street and the Phlash bus also stops there. The museum was great, not to be missed! It's a very short walk to Penn's Landing where the evening we were there had a free concert by the Philadelphia Orchestra followed by fireworks , enjoyed both.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear tdittrichwelch, Thanks for sharing your anniversary with us at the Best Western Plus Independence Park Hotel. And thanks for posting your 5 Star PERFECT review on TripAdvisor, this is great news! I am pleased that you found our "hotel has a great location" and that you enjoyed the NEW Museum of the American Revolution, "right across the street" for our historic hotel. Thanks again for staying with us and for sharing your wonderful experience on TripAdvisor. JM

"Amazing!!"

5
07/07/2017

My wife and I try and find hotels that are not stamped out like bottle caps. The best western Independence Park was one of those. We got there early and the desk people really accommodated us in checking in early. The room was both uniquely shaped and really funky ( in a good way). The hotel is right in the center of everything that you would want to see in Philadelphia. The breakfast was great. The most enduring part of the hotel was the staff. To a person they were very accommodating and very helpful. Our sincerest thanks to them for a great stay.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Frank G, Thanks for selecting to stay with us versus the other 80+ hotels in Philadelphia. We appreciate your doing so and your gracious TripAdvisor 5 Star PERFECT review! Awesome. I am happy that you found your room "really funks ( in a good way), our complimentary breakfast "great" and our staff "very accommodating and helpful." We agree. We look forward to your return trip. THANKS JM

"The heart of history"

4
04/07/2017

The hotel staff here are knowledgeable and great in accommodating their guests. At night the doors are locked outside for safety and you need your key to access. Parking is about a block or so away which makes it difficult to bring luggage to the hotel. The rooms were clean but it smelled old so you will need an air freshener. Breakfast was a buffet style but a feel of high end hotel. The tables had fresh linen covering, staff was there to greet you and make sure if you needed anything they were there to help.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear I3194VC Thanks for selecting the Best Western Plus Independence Park Hotel and for posting your wonderful TripAdvisor review. We appreciate both! I am pleased that you found our staff "knowledgeable and great" and that your room was clean" and that our complimentary breakfast buffet had "a feel of a high end hotel." This is nice to hear. We appreciate your kind words and look forward to seeing you again sometime soon. JM

"Perfect"

5
03/07/2017

We stayed Saturday and Sunday July 1st and 2nd 2017 and had a wonderful stay, the staff is so very friendly. My wife , daughter 15 and I made a last minute reservation and couldn't get a two bed room so we brought our air mattress but forgot sheets, the staff set us up with sheets and blankets, location is wonderful and we got see the most spectacular fireworks at the landing that we have ever experienced with just a short walk. Breakfast was perfect and we enjoyed. Unloading and loading of our car went well and the parking situation at the garage was actually quite accommodating. We live just outside Washington DC and the norm for intercity lodging is no choice valet parking for $25 and could take 10 to 15 minutes every time you need to get your car and then you feel obligated to tip.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Douglas C I am thrilled that you and your family enjoyed a few days here with us at the Best Western Plus Independence Park Hotel. And I am glad that you had a "Perfect" time, a "wonderful stay" and that you found our complimentary breakfast "perfect" as well. I am also pleased that found our parking / unloading arrangements "went well" and everything was "quite accommodating". Thanks. Thanks for the kind words and for awarding us with a PERFECT 5 Star Review on TripAdvisor. We appreciate both! Come back soon. JM

"Excellent"

5
01/07/2017

The room and service were excellent and breakfast was amazing! The staff was so friendly and helpful. The room was great. I would definitely stay here again in the future.The parking system is also great.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear j_maxxgirl, "Breakfast was amazing" "The room was great" "The parking system is also great" "I would definitely stay here again" Thanks for the gracious comments, for selecting the Best Western Plus Independence Park Hotel and for telling the world how "Excellent" your stay was. Thank you. Thank You. THANK YOU! Can you see me smiling? Thanks. Come back soon. JM

"Met our Philly needs perfectly!"

4
29/06/2017

We found this hotel to be in a great location. The room was clean, breakfast was good, and the parking garage very close and easily accessible. There were a couple of things we would have liked to change, but they were minor (refrigerator in room on carpet was difficult to access and loud bathroom fan noise). Otherwise, the staff were always professional, polite and helpful, and the bed extremely comfortable!

"Great hotel"

5
28/06/2017

Only stayed one night but would definitely stay here again. Great location and easy to walk to all the sights. The hotel is an historic landmark and we loved the character and the high ceilings in the room (we were on first floor). The bed was comfortable and the breakfast was very good. We had a little snafu in that there was a protest going on and we couldn't even get close to the hotel to drop off luggage and had to park a few blocks away. They reimbursed our parking.

"Excellent Location"

5
28/06/2017

This hotel was in the most convenient location for our family. Next to so many museums, parks and restaurants. We were in walking distance of everything we wanted to see and do during our stay in Philadelphia. Very quiet and restful night for a hotel. No outside room noises. Staff very friendly and helpful.

"Great location."

5
26/06/2017

This is an Historic hotel within walking distance of many museums. Very friendly and helpful staff. Our room was a bit small but clean and comfortable. Breakfast was complimentary and there was a nice selection.

"Would definitely go back!"

5
25/06/2017

This hotel is an historic landmark that is within walking distance to all. The entire staff is wonderful. The breakfast was great and the daily cookies were yummy. Everything was very clean. We would definitely stay there again.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Lauren D, "The (complimentary) breakfast was great" "The entire staff is wonderful" "Everything was very clean" "Definitely stay there again" Wow, thanks for the 5 Star PERFECT TripAdvisor review and for telling the world about your experience at the Best Western Plus Independence Park Hotel. Honestly, it looks like you had a fantastic stay with us, that you loved our location and enjoyed our complimentary cookies as well. Awesome! Thanks again, we appreciate your business and your very gracious words. Come back soon! JM

"Best Location"

5
22/06/2017

Location, location, location, walking distance to most historic sites such as Liberty Bell, Independence Hall, Betsy Ross, Benjamin Franklin Museum, Congress Hall, Sonny's Cheesesteaks and City Tavern.

"Excellent hotel"

5
21/06/2017

This historic boutique hotel is charming, close to everything by walking, delicious breakfast, super friendly hosts. We loved our 3 days here and would stay here again! We have to return, as we ran out of time to see all that Philadelphia has to offer.

"Great Location"

4
17/06/2017

The location of this hotel is perfect. Walking distance to Independence Hall, the Liberty Bell and across the street from the new Museum of the American Revolution. We rate this hotel 5 stars for location, 5 stars for service and friendliness, and 4 stars for the room quality. Rooms were small, as expected. They were very clean, but ready for an update. The air conditioning had trouble keeping up on the hot day we were there. Despite this, we recommend this hotel.

"lovely hotel on Society Hill"

5
14/06/2017

Very friendly people. Old hotel with comfortable spiffy furnishings, best of both worlds. Mondo complementary breakfast setup from waffles to variously cooked eggs, the works. The lobby is a fun place to sit, people use it. Have stayed there twice and will again.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear jamiedillon2017 "Very friendly people" "The lobby is fun" "Stayed here twice and will again" Wow, thanks for the kind words and for sharing your "lovely hotel in Society Hill" experience with the world. This is great news. I am pleased that you have stayed with us multiple times and have again returned, and will again. This tells me that we have done our job as hospitality professionals, and you like it here in our historic hotel too! We look forward to your return, come back soon. JM

"Historic Hotel "

5
13/06/2017

We absolutely loved our stay at this hotel it was very historic and beautifully kept. The location is right in the middle of town close to all of the sites you will want to see. The staff was friendly and went out of their way to make our stay perfect. Thank you for a wonderful visit.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Linda P, "Absolutely loved our stay" "Very historic and beautifully kept" "A wonderful visit" Thanks for the PERFECT 5 Star review and for selecting the Best Western Plus Independence Park Hotel, we appreciate both. Your comments help travelers decide where they wish to stay and this is very helpful information. And accurate. Thanks again. JM

"Pretty good"

4
13/06/2017

The place had a light fish odor that remained the whole time. I also had minor issues with my TV and Internet service. Overall, a nice hotel and a nice place to stay. Within walking distance of many things to see. I would recommend it.

"Philadelphia Experence"

5
13/06/2017

This is a great hotel center in the heart of Philadelphia. A great location. Located across the street to the museum of the American Revolution-great museum. Take the tour bus around the city very helpful. Lynn at the front desk is excellent and will help you with all your needs and knows the City.

"Location location"

5
10/06/2017

A great place to stay while seeing a must see place for all Americans. You are in the middle of all the historic places and near great dining. Just park your car and enjoy. The hotel is quiet and comfortable as well as near all you want to see.

"Perfect hotel in perfect location"

5
08/06/2017

I stay here 40+ nights a year. Wonderful location, very friendly and competent staff, very clean and comfortabe rooms at a great price. Breakfast, afternoon tea and occasional wine and cheese included, all first rate.

"A view of our past"

5
08/06/2017

A trip to our past history. A very nice hotel. Perfectly located to the past history of our country in our founding city. A great hotel with very clean and relaxing rooms. The staff on a whole were very helpful and extremely friendly and pleasant

"Classy hotel in a great location!"

5
06/06/2017

Well kept property with lots of amenities. Guestroom, common areas clean and well kept. Little things like fruit infused water and coffee available all day in the lobby added to a great overall experience. Hot breakfast was awesome and included in the room cost- making it a great value. Staff were all smiling. You can tell mgmt is hands on and paying attention to the little things. Highly recommended!

"Like Being Home"

5
05/06/2017

For over two and a half years I lived at the hotel for 2 -3 nights a week. I had a long commute for my job as hospice CIO/CEO. During that time I continued to get the same exceptional services I received on my first visit. The staff treated everyone I saw come and go with such genuine care and hospitality that I just naturally felt at home. The hotel is beautiful and elegant. It is in the best possible location of Olde City for great dining and access to the whole of the city. It is great being so close to the historic sites of Philadelphia. The beauty of the city is a great addition to what is available at the hotel. I like to call Philadelphia the city of BRICKS AND TREES. It is vibrant and rich in our nation's history of freedom and liberty. The breakfast is superb and various folks with differing dietary needs can feel at home. And it is served over a good portion of time each morning. Don't miss a chance to stay at the finest boutique hotel in the city. Tell them Father Tom sent you.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Father Tom, Our entire staff enjoys your company and the pleasure of service you as our friend and guest, in fact we have for years. Now that you have posted this glowing 5 STAR PERFECT review on TripAdvisor, we can see that you love staying here at the Best Western Plus Independence Park Hotel, interacting with our crew and how "beautiful and elegant" the hotel is. THANKS, so much. We appreciate your support and the gracious comments you placed on TripAdvisor about your experience at the Best Western Plus Independence Park Hotel. We look forward to your next visit. With gratitude, JM

"Beautiful Hotel in Historic District With an Awesome Staff!"

5
03/06/2017

From it's lovely exterior, with flower boxes brimming with gorgeous flowers, to the elegant decor inside the front door, to the incredibly friendly and helpful staff, this is one of the most welcoming hotels in which we have ever stayed. In close proximity (right across the street) to the brand-new, wonderful Museum of the American Revolution, our one-night stay at the Best Western Plus helped turned an overnight visit (while attending a wedding in town) into a wonderful weekend getaway!

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear cubie1957 "The most welcoming hotel in which we have ever stayed." Wow, a 5 Star PERFECT TripAdvisor review and such wonderful words. Thank you so much. I am thrilled that the Best Western Plus Independence Park Hotel "helped turn an overnight visit into a wonderful weekend getaway!" This is awesome news. THANKS Come see us again, OK? JM

"Great location and great staff"

4
01/06/2017

My wife and I stayed here for 6 nights in late May as an early birthday present and we totally enjoyed it. It's within walking distance of everything in the historic district and even some things that aren't As a Rewards member, we were upgraded to a king bedded room on the top floor with a jetted tub. While most of the windows looked out on to the building next door and a roof, we did have a partial view of the Ben Franklin Bridge. The room was a very good size with a couch, a microwave and fridge and a Keurig coffeemaker. Although the hotel is old and historic, most of the interior had been remodeled and updated; the exception was the elevator which rattled a little and the floor seemed to be the original wood. Also, the corridors were narrow and seemed to have old carpet. For us, though it was all part of the charm. The breakfast was adequate; nothing special and the usual continental fare. I want to give special recognition to April in the breakfast area who was always there making sure the coffee was filled and clearing plates and always with a smile. Also, Mel ( I think that's his name) and La'Rene at the front desk were the best parts of the hotel. Both always had smiles and were vey helpful. Oh, no safes in the room, but if you wanted to secure something, you had free access to a safe behind the counter. Finally, the one reason I didn't give this 5 out of 5 is the lack of any noticeable recycling. For me, that's important. Other than that, it was a great stay and I will definitely recommend this place and will stay again here if I return.

"NEEDS NEW GENERAL MANAGER"

1
01/06/2017

Jessica the GM is very immature placing blame in issues on her staff and guest. Take responsibility as a grown up. I guess I should give them my hospital bill for issues with my stay . Shame in absentee owners. Jessica is putting blinders over your eyes. Jessicas management style us what gives Hospitality a bad reputation. I would advise guest to STAY elsewhere UNLESS you like issues with your stay being blamed on you as a guest and staff who did nothing wrong.

"Lots of Brotherly Love"

5
31/05/2017

This hotel was perfect for my wife and me. Small and inviting, it was a perfect refuge. Every time we passed the lobby desk, we would be greeted by the person on duty. The complimentary breakfast in the morning had the typical fare, but tables were set with tablecloths and actual silverware wrapped in cloth napkins. Pitchers of syrup, sat and pepper shakers and sugar/sweeteners were all on the tables. Self parking in a garage for $17 a day, with in-and-out privileges, was a real bargain compared to other hotels in Old Town. The hotel is two blocks from Independence Hall and an easy walk to most of the historic attractions. Much bus transportation was available on 5th Street, a 5-minute hike from the hotel. If you like to walk, for my wife and me, City Hall and many museums were a 25-minute hike. We loved our stay at the Best Western. The staff was friendly and helpful in so many ways.

"Wonderful stay"

5
31/05/2017

We had a wonderful stay for 5 days. I don't want to mention names so as not to leave anyone out, but everyone was great, cheerful and happy to help. The front desk called every night making sure a restaurant could take us and wow what recommendations, all were great. House keeping was wonderful as well as everyone at breakfast. Loved coming back after a day of sightseeing to such a clean room. The area is great close to,everything including American Revolution Museum across the street. Many restaurants and night clubs nearby. City Tavern around the corner. Would definitely stay there again.

"Memorial Day 2017"

5
29/05/2017

Great location, reasonable price and the staff is amazing! The room was very clean, with a nice view of the museum across the street. Lots of nice bars and restaurants nearby and a short walk to the river, as well as the main attractions - liberty bell and Independence Hall. The staff were very helpful and so nice to our 3-1/2 year old son. He had a great time and so did we. We highly recommend the Independence Park Hotel and will definitely stay here again.

"Great location. Friendly staff"

5
22/05/2017

Everyone was incredibly helpful at this hotel. The hotel is right in the historic district of Philadelphia. The metro is about a block away. I would highly recommend this hotel. Breakfast was good. Hot eggs/bacon as well as make your own waffle, yogurt, oatmeal, etc. They let us check in early.

"very good hotel in center historical city"

5
20/05/2017

I like the old style. Very quiet and big comfortable room. Very good service with 24 hours tea and coffee. Just minutes walk to all museums and attractions. Reasonable price, not cheap but very good service for this price.

"Pleasant Stay"

5
17/05/2017

This is a lovely historic hotel located in downtown Philadelphia. It is close to all of the major tourist historical sites. The staff are friendly and helpful. The rooms are spotless and comfortable, if a little small, but is a historic building and the rooms reflect this.

"A wonderful stay"

5
16/05/2017

We were pleasantly surprised to find this hotel was directly across the street from the new Museum of the American Revolution. The rooms although small were well appointed and comfortable. The parking around the corner was reasonable and includes in and out privileges. Staff was friendly and helpful. Will definitely stay again.

"Great!"

4
12/05/2017

The staff is amazing. They are genuinely concerned, helpful, and friendly. The rooms are cool, the breakfast is filling with lots of choices, and the only down side is something that can't be controlled: parking.

"Very special place"

5
11/05/2017

Very centrally located hotel close to all the historical sights. Felt like we were back in time but with all the modern amenities. We walked everywhere and never had to use the car. Making dinner reservations in advance per the suggestion of the women who made our hotel reservation was a good tip. Thanks for all the warm service.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear jkandstf, "Very special place" "We walked everywhere" "Thanks for all the warm service" I am so happy that you enjoyed our historic hotel and "all the modern amenities" offered at the Best Western Plus Independence Park Hotel. This is great news. Plus, I am glad that our staff helped with your dinner reservations and that you "never had to use the car" while you stayed with us. Again, great news. We appreciate your sharing your wonderful experience with the world through TripAdvisor. JM

"Great Hotel near sights!"

5
10/05/2017

We spent 3 nights here after spending a week in NYC. Had never been to Philly, so we wanted to see the historic sights. This was a great hotel to use as a base of operation as it is right in the center of many historic sights including Independence Park. The king room we had was large and comfortable with a large TV, and microwave and minifrig. It was a very quiet hotel and had a beautiful, large breakfast area. They had a hot buffet which was great since they had some breakfast meat each day. Unfortunately for us, bacon was only 1 of our days and sausage with gravy (not a fan) was the other 2 days. However the eggs and oatmeal were good all mornings. The staff was all very attentive and friendly. Nothing significant to criticize. A very enjoyable 3 days. We were given good advice on where nearby to get the best Philly steak sandwiches, and we had one a day. Thanks to all that made our stay enjoyable.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear jgillys, "Room was large and comfortable" "Hot breakfast buffet was great" "A very enjoyable 3 days" Thanks for staying with us at the Best Western Plus Independence Park Hotel and for posting "Great Hotel near sights!", a PERFECT 5 Star Review on TripAdvisor. We appreciate both. Plus, I am thrilled that you enjoyed our complimentary breakfast, the delicious bacon, eggs and oatmeal, oh yum! Anyway, thank you for the kind words, please come see us again soon. JM

"2 days at the Best Western independence"

5
08/05/2017

This was an excellent stay and it was perfect location close to everything. Such as Penn's Landing, Century 21 clothing store the 2nd street night life. I will definitely revisit the next time I come to Philadelphia. The staff were excellent, very helpful. And the breakfast was delicious.

"Delightful hotel"

5
01/05/2017

Comfortable and distinctive hotel in the historical part of the city. It does not feel like a standard hotel, as the building and the bedrooms have their own character. Very friendly and helpful staff, with excellent facilities (internet, coffee maker in the room) and great breakfast (as well as the bonus of afternoon tea). Nice location too for setting out on an early morning run along the Delaware.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear 79edgar, Thanks for staying with us at the Best Western Plus Independence Park Hotel and for telling the world what a "Delightful hotel" experience you had with us. This is great news. I am thrilled that you found our hotel "Comfortable and distinctive, our staff "very friendly and helpful" and our overall facilities "excellent." Thanks. Oh, and that's for the shout out about our "great (complimentary) breakfast," we agree. And we look forward to your return visit. JM

"Wonderful historic hotel"

5
29/04/2017

Spent 4 days with my husband. The suites are comfortable, the location is great to walk in both directions towards the historic sites, museums, historic penitenciary, etc.. The american restaurant on their front feeds the purpose when you are tired to go out. It is not on a sophisticated place, but you feel home there. Nice staff. Very nice experience overall.

InnsofDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review
Dear Sueli777, Thanks for the great review on TripAdvisor and for the very kind words describing your stay with us. This is great news, thanks for selecting the Best Western Plus Independence Park Hotel. I am thrilled that you found our accommodations "comfortable," our location "great" and our staff "nice." Thanks! We appreciate your comments about our being a "Wonderful historic hotel" and that you had a "Very nice experience" with us, thanks. Come see us again. JM

"A weekend with friends in Philadelphia"

4
28/04/2017

Friends chose this hotel where we met and stayed for the weekend. We were impressed. It was in a convenient area and near to the Delaware River. we were in walking distance to many sites and restaurants. The decor is business like and very comfortable. The room was large and clean. the staff was helpful. I mention a problem, not to criticize the staff but to compliment them on how they handled it. We checked in and were given our room cards. When we went up to the room, we entered an occupied room. Oops. So, i returned to the desk where a staff member quickly changed the room and was sincerely apologetic. As a further token of their apology, they provided us with coupons for free drinks at the bar. Given the level of the problem, I believe they handled it in an appropriate manner and we were pleased.

"Best location in town for historical sight-seeing."

5
27/04/2017

Excellent front desk experience. Breakfast is good start to the day. Lobby is big enough and well-appointed. Step out the front door to the history of our country! Many restaurants, lots of them ethnic, in the area. I appreciated having rubberized bathtub mat to prevent falls. Could have used a little more light ih the room; it was far from bright. No bar in the hotel. I would definitely stay here again.

"Nice historic hotel"

4
26/04/2017

Although the room was small, the location can't be beat. It is minutes from most of the historic sights, and right across from the new Museum of the American Revolution. Breakfast is included, which is a real plus, and the hotel is close to many good restaurants. The staff was incredibly attentive. Parking was around the corner. We really enjoyed our stay.

"Tiny Room"

3
25/04/2017

The hotel is a small hotel in the historic part of the city. Pros - great location, close to lots of history and Penns Landing, friendly and helpful staff, plenty of choices for breakfast which comes free, quiet and peaceful, discount rate to park your car in this garage about 2 blocks away. Cons - Only 2 or 3 cars can park out front for unloading, if you come at the wrong time, you will have to circle till one car leaves or you find parking somewhere else to unload. There are steps into the hotel which made it really tough to get a wheel chair in. We must have had the tiniest room in the hotel with the furniture taking up most of the room. The desk was right next to the bed with the sharp corner of the desk just inches from my head as I slept....made me anxious that I could poke an eye out. The TV was on the side of the bed and hard to watch from bed. There was only one chair in the room other than the desk chair. The room was dark with dark carpet, dark furniture, black out drapes and the window looked out to a brick wall. Even with all the lights on, it seemed dark. If you like non alcoholic drinks, bring your own. The hotel had a very limited supply...no coke or pepsi and the corner store charges a lot because of the city tax on these drinks. So too, it would have been helpful to have a grab bar as you step into the tub to shower...for safety reasons. Others rated this hotel much higher, maybe they had better rooms....this is what we were given.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear PaBarbara, Thanks for selecting the Best Western Plus Independence Park Hotel. And thanks for writing about our "great location", our "friendly and helpful staff" along with our free breakfast with "plenty of choices" as well as the "quiet and peaceful" stay you had with us. This is great news. I am sorry that you selected one of our more intimate sized rooms, whereas we have several other larger room types available. Perhaps, next time you might enjoy one of our double Queen rooms or a room with a more comfortable sitting area, these have much more room to spread out and relax! In regard to your comment about not offering beverages, this has me confused. We have a "Market Pantry" conveniently located in our lobby which offers Pepsi products, bottled juices, waters and an assortment of snacks. This is available 24/7 for our guests pleasure. Perhaps you missed this? And yes, the Independence Park Hotel is a small hotel, in fact we pride ourselves on the fact we are Philadelphia's most Historic Boutique Hotel. built in 1856. We do value your full range of comments and always find ways to improve our service standards, so thanks so much for sharing your comments. Come back soon, we have larger rooms and plenty of cold sodas waiting! THANKS JM

"Fantastic hotel "

5
25/04/2017

Amazing hotel and staff! All employees that I met were great. I work at a best western in Baltimore and traveled to Philadelphia for a little getaway and this hotel rocked! Julian from front desk Angie from housekeeping Libby the breakfast attendant and joe in maintenance all went out of their way to make my experience wonderful. The hotel is located right in the heart of historic Philadelphia everything was in walking distance. I enjoyed my stay I hated to have to come back home. I will definitely be returning! Thanks for making my stay great !

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Angel l, "Amazing Hotel" "This hotel rocked!" "I will definitely be returning!" Wow, thanks for the 5 Star PERFECT review and for sharing your experience with the world. We appreciate it for sure. I consider hotel industry travelers as a tougher than regular guest, so I am thrilled that we exceeded your expectations. This is great, thanks. Please come back again, Baltimore is a very easy drive and an even easier visit via Amtrak! THANKS JM

"Old City Philadelphia"

5
23/04/2017

This was a hotel of choice for my nephews wedding. His wedding was held at the Ballroom at the Ben, which was on 9th an easy walk and pleasant one, I stayed 2 nights in this charming historic hotel, it's quaint, furnishings pleasant and fitting to the time period of its history. Clean and comfortable. The staff were pleasant and helpful. Though I didn't get to take advantage of the breakfast offered it looked pretty amazing. Good coffee!

"An Amazing Downtown Philly Experience"

5
19/04/2017

We struggled to choose a hotel in downtown Philly as were weren't sure what we wanted or needed. We are from rural upstate NY and very out of our element in cities. We were so very pleased with our choice! It was easy to find, the staff went above and beyond to make us feel welcome and answer our questions, a good complimentary breakfast. We were able to get a parking package that was very reasonable and provided parking a 5 minute walk from the hotel with in and our privileges. The rooms were clean and as roomy as you can expect from rooms in a downtown historic building. It was a short and easy walk to the Independence Park area as well as many, many restaurants. I wish that we'd had more time to explore the city and all the nearby attractions. I can't recommend this hotel highly enough!

"Friendly & Nice"

5
17/04/2017

The lobby is small and welcoming. The staff at front desk rock! So friendly and helpful. Room are nice. A very quiet hotel. A short walk to Penn's Landing. Very convenient location. Breakfast included which is always a bonus.

"Excellent location and value"

5
17/04/2017

Other reviews mention the great location, between the Independence Hall area and the Penn's Landing waterfront, all within walking distance. There is a metro station 5 minutes away. The surrounding area is very lively, with a range of restaurants, bars, and ice-cream parlours. Something for everyone! The hotel is very comfortable, and the staff knowledgeable and helpful. It is nice to have coffee and tea available (free) in the lobby/lounge. Breakfast was good, the hot dish changes every day and then can supply dairy/ gluten free milk, bread etc. Can't think of anything negative to say, thank you!

"Mom and daughter in Philadelphia"

4
16/04/2017

Great location to visit all the historic sites and very close to Philadelphia tourist bus, Phlash that takes you to other sites like Franklin Institute and museum district. Hotel was clean and friendly with a good breakfast.

"Best choice for a city stay"

4
16/04/2017

Great location and beautiful hotel. We were a short walk (about 2-3 blocks) away from the Liberty Bell, Independence Hall, museums, restaurants, etc. Charming and historic, but with modern amenities makes this the perfect place for a visit to Philly. The price was reasonable and fair. Parking was affordable for city parking. The afternoon tea and complimentary breakfast made this the perfect choice for our stay and we would stay here again if in the area. The staff were friendly and accomodating. the interior was beautifully and tastefully decorated. The rooms were on the smaller side, but that would be expected in this historic building. However, we did not feel cramped or uncomfortable at any time. The property was extremely clean and the dining area was very upscale compared to other hotels at this level.

"I Enjoyed my Stay."

5
13/04/2017

Hotel was beautifully quaint and in a historic section of Philadelphia. Great Pizza shop next door, great sandwich shops in the area, also not too far from the Sugarhouse Casino. About a $15 dollar cab ride from the 30th Street train station, public transportation in the area.

"Quaint and Charming"

5
13/04/2017

Loved the architecture, the beautiful staircase....We were here on wine and cheese night and it was lovely. Rooms are clean and comfortable. Staff were friendly and helpful. Breakfast was decent tho you get powdered eggs instead of real. Overall we'd come again.

"Tiny Rooms, Top Notch Location"

4
12/04/2017

The Best Western Plus Independence Park Hotel is located in a prime location in Old City Philadelphia. Everything associated with the role Philadelphia played in the founding of the United States, is located with-in walking distance; Independence Hall, Carpenters Hall, Liberty Bell, Ben Franklin's grave, Betsy Ross's house. The rooms are a bit small, and the TV service isn't HD. But, there are better things to do than lie in bed all day in Philadelphia. Also, next door is a great little gelato shop.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Robert E, I am pleased that you enjoyed our "Top Notch Location" and how "Everything" "is with-in walking distance" of the hotel. We agree. Also, we have numerous room types, some more intimate than others, so I would suggest you try one of our larger rooms or perhaps a King parlour room next visit, they are larger for sure. Anyway, thanks for staying with us, we look forward to your return. JM

"*Great* location - Olde City, Philly. Very pleasant and helpful staff."

4
11/04/2017

The room was average but had all the expected/ necessary amenities. The location was superb. Across the street from 1 museum, 1-2 blocks from Independence Hall and the Liberty Bell museum. The staff was very friendly and helpful with suggestions for meals and making reservations. I would definitely stay here again.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear ddvaughan12, "The location was superb." "Very pleasant and helpful staff" "I would definitely stay here again" Thanks for the kind words, for selecting the Best Western Plus Independence Park Hotel and for sharing your experience on TripAdvisor. We appreciate everything! I am thrilled that you loved our staff, our "Great location" and the suggestions our team made for your dining pleasure. This is great news, thanks. We look forward to your return, soon hopefully! JM

"Great hotel"

5
10/04/2017

Every time we've stayed at this hotel, it's been very clean and the staff is very helpful. Everyone is friendly and they make acommodations if requested. Definitely recommend this hotel if staying in the historical Philadelphia area. Great walking distance to many major attractions.

"Best "Stay""

5
10/04/2017

Loved the location of this hotel. Everything is pretty much walking distance. It is such a warm and friendly environment. The staff is very cheerful and welcoming. The rooms are clean and the beds are comfy! Loved the Street View of my room. My daughter and I had a great time taking in all the sites. I would definitely recommend this hotel and would stay here again!

"Great friendly staf"

3
09/04/2017

The staff went above and beyond to make our stay comfortable. Everyone was very friendly and professional. The rooms are clean and spacious. The reason I could only give three stars is because the mattresses were absolutely terrible. I sleep in hotels about 30 nights a year, mostly Hilton properties which have an emphasis on good beds. A good night sleep is super important and why a hotel would not replace their mattresses is a mystery to me. I had a similar experience at a best Western in Salzburg Austria. The location of the hotel is wonderful and the price was a good value

"Some lovely pluses, terrific location, can be very noisy"

4
26/11/2016

Over a year before our Thanksgiving-week trip to Philadelphia I had done my research and determined this would be the best choice for my family; I made our reservations fifty weeks in advance (literally the day the window opened for the week we were to go). Somehow our reservation got messed up in Best Western's computer system and no one seemed to care. Except for me, that is. By the time I realized what had happened it was too late to find someplace else to stay, so I decided to put on my game face so as to not negatively influence our children. But I was ticked by the (lack of helpful) reaction from staff / management when I reached out to them to help figure this out and rectify it. We have a medically fragile child in a wheelchair, and I had requested a quiet room for him. The room we had (ending in -01) was right next to the elevator, which was super handy for the wheelchair and luggage, but that means we also got to hear the people waiting for the elevator. Six of one, half a dozen of the other, right. The rooms ending -02 and -03 also get to hear elevator traffic. Only the rooms -01 and -02 face the street, and even though we were high up and the windows are double glazed it was painfully noisy. I believe rooms ending -03 though -07 all face an interior courtyard, so while not a pretty, interesting view they are most likely quieter. They are building the Museum of the American Revolution literally across the street, which will be a fantastic boon but in the meanwhile as they started construction before 8am it was also not welcome. FYI the Customs House is just to the east, and it is a beautiful, tall building and beacon as you are walking toward the hotel. Additionally, evidently every single year the week of Thanksgiving this hotel plays host to a large group of fourth graders, who, as a large group of children naturally will (and should) be, VERY LOUD. VERY VERY LOUD. The kids did nothing wrong -- little children (and big, too) when in such a large mass will be loud. However, the hotel should make a point of letting the guests know beforehand and at the least during check-in: "just so you know, this Tuesday - Wednesday we'll have thirty nine year-olds here and they can be really noisy." Then lower the cost of our rooms for that night, because we already paid a premium for a holiday week! But neither of those were done .... But that would be the right thing to do, yes? We found the ladies who work there to be as lovely as could be, especially the ladies in the breakfast room and the cleaning ladies. For our medically fragile child we travel with a lot of medical equipment, and the cleaning ladies were so careful about it, and so sweet to our little boy. Loved them! One of the front desk ladies, Lynn, was also an absolute charmer. The men we encountered were neither friendly nor helpful, and actually more than once my husband and I felt as if they deliberately gave us misinformation. Weird. Breakfast: that is partly what makes this hotel an absolute steal (besides the fantastic location, character, and lobby amenities): it is a full breakfast, with Liberty Bell waffles (the texture was very eggy and light, more like a Dutch Baby), scrambled eggs, bacon + sausage on one day, and biscuits and sausage gravy on alternating days. Yogurt, cheese, fruit, cereal, oatmeal, coffees, teas, cocoa, juices rounds it out -- lots of food! And seriously, the ladies working in there could not have been sweeter, friendlier -- lovely faces to start the day. In the lobby there is always coffee, hot water, tea bags, etc., and hot apple cider which smells like heaven! In the afternoons they also lay out cookies, which is a nice little pick-me-up. Wednesday afternoon there were some wines (I don't drink so didn't pay attention), and trays abundantly filled with cheeses, crackers, strawberries and grapes. What a wonderful treat! The rooms are a good size (we had a room with two queen beds), especially considering the age of the building), and the bathroom had a huge counter (which is great for a family of four to have plenty of room to put their stuff). The hot water was instant and plentiful. The mattresses were very, very soft (we are a firm mattress family so really felt it). Another perk is a good-size mini-fridge (empty) and a microwave, so if you have leftovers (as we always did) we could bring them back and know they were safely cooled. You cannot beat the location (three blocks from Independence Park, on the same street as Independence Hall and the Liberty Bell), and there were lots of darling cafes / restaus either next door or up 3rd or 2nd Streets, including lots of vegetarian / vegan options. We appreciated that! Buses are frequent and plentiful down Chestnut (the street on which the hotel is located) and Market (a block north), plus the metro runs on Market with an Accessible stop at 2nd (there are elevators to take down). We either walked or used public transportation to get everywhere we wanted; granted, we love walking (and averaged about five miles each day), but we also totally took advantage of the bus and metro. We popped up to Chinatown and also over toward Frankford (for rock climbing). Anyway, I would recommend with the above caveats. I know that because of the breakfast and free wifi we came out ahead cost-wise. I also know that the ladies I mentioned were just lovely and they made for a cosy, friendly experience. But it's only fair to say that when I repeatedly asked for help from management before our visit it was neither available nor forthcoming. And it's fair to say that the hotel did not inform any of us of the upcoming noisy change.

"Veteran's Day Weekend 2016"

5
23/11/2016

A very good choice for Old Town Philadelphia. The Independence Park Hotel is in a great location just across the street from the new Museum of The American Revolution. It is walking distance to everything in Old Town. The hotel itself is in a historic building and is very charming. The lobby interior consists of a comfortable sitting area with a gas fireplace and all-day coffee, tea and hot apple cider. A staircase in the lobby takes you downstairs to the breakfast area which is under a large glass ceiling which makes the breakfast area bright and cheerful. Making your own Liberty Bell waffles is a fun part of breakfast which is included in your hotel stay. My wife and I had fun making our waffles each morning and if you have children they will probably have fun too. The staff were very helpful and polite. My wife and I would definitely stay here again when sightseeing in Old Town.

"Hidden Gem of the City: Don't forget Coupon for City Tavern too!"

5
21/11/2016

This is, and has been, for the many times I've visited, hands down one of the hidden gems in Phili. Starting with Adam Munro, manager, all the way around the hotel, the staff are wonderful, supportive, pleasant and kind. Love the warm cider set up in the lobby and the cocktail wine and cheese parties. The Complimentary breakfast is great in that it's varied enough for certain allergies -- gluten, lactose, etc. The location is central to lots of great stuff to do. And it's right around the corner from the City Tavern -- for which the hotel has bYOB entree coupons! Can't go wrong here!

"Wonderful and welcoming"

5
20/11/2016

We came to Philadelphia for a wedding, and from the very beginning, before we got there, we were emailed a parking "permit, " welcomed when we arrived, our room was ready, so we were able to drop bags, and everyone on staff was warm and friendly. Breakfast (complimentary) was delicious, warm cider in the lobby refreshing, and checkout was quick. I want to go back to this charming historic building, and stay again.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Ann C, Thanks for posting this 5 STAR TripAdvisor review and for sharing your comments on TripAdvisor. We appreciate both, thanks. I am thrilled that you found our "complimentary breakfast delicious" and our seasonal "warm cider in the lobby refreshing". This is great news. But my favorite part of your review was this..."I want to go back to this charming historic building, and stay again." We look forward to your return stay. JM

"Great hotel and super-friendly service"

5
19/11/2016

As a suburbanite, we had "reservations" about staying at an inner city hotel with no parking. The accommodations and staff were terrific. They had provisions for checking in and out, the garage they use is not far, and the parking rate was reasonable. Location is super; once there, you do not need your car. Building is old but totally updated without losing the historic charm. Rooms were large and AC worked well. Love the high ceilings. Staff was very friendly and helpful top to bottom.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear kaboom4321 "Great hotel" "The accommodations and staff were terrific." "Location is super" "Rooms were large" Thanks for the gracious comments, it sure looks like you enjoyed your stay with us. And thanks for telling the world how easy it is to check in and park your car at the Best Western Plus Independence Park Hotel. Thanks JM

"Great hotel in a great city!"

5
17/11/2016

We loved our stay in the Best Western! Our room was cozy and well laid out with a wonderfully comfortable bed. The hotel is centrally located amid the many historic attractions of Old Town. The rest of the city is within easy walking distance. There are excellent restaurants of every type within blocks of the hotel. Every staff member that we met was friendly and helpful. The breakfast was wonderful with a wide range of choices. The warm cookies offered daily were a delightful and welcome touch. I would highly recommend this hotel!

"Great location in old part of town."

4
16/11/2016

The location was great for walking to the Liberty Bell and Independence Hall. We could walk to get food and some shopping. The hotel clerks were great. They were helpful with information, always polite and courteous. The parking in front of the hotel was a challenge but I would stay there again. Nice atmosphere and the free breakfast was very good.

"Great Place to Stay"

4
16/11/2016

Staff is very friendly and helpful. Great location, close to everything and in a great historic district of the city. They had a great range of foods for breakfast and everything was fresh and hot. The room was kind of small and the bed definitely wasn't a queen but for the little time spent in the room, it didn't really matter. Definitely would stay here again!

"Outstanding service"

5
14/11/2016

The staff members were amazing. At one point, I asked the front desk manager for directions to a local restaurant. She reminded me that is was 7:00 Friday night and it was Veterans day. She then called the restaurant and asked them to hold a table as a favor to her. When we arrived, the place was packed. When I told the reservations manager that we were the family from Best Western, they immediately sat us at the only open table. The staff was also very helpful in holding our bags before check in and arranging a cab. The whole experience at the Best Western was just perfect.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear pattersondu, "The whole experience at the Best Western was just perfect." "The staff members were amazing." Wow, thanks for sharing these gracious comments with the world through TripAdvisor. And thanks for selecting the Best Western Plus Independence Park Hotel, too. We appreciate your kind words and hope you will be back in Philadelphia again soon. Thank you. JM

"Birthday trip"

5
13/11/2016

Flew in on Thursday and checked out Sunday. This hotel is right in the heart of all the great historical sights to see. We were able to walk to almost everything. The staff was extremely friendly and they provided us with great restaurant options The breakfast was alright but did have lots of options. I would recommend this as a great place to stay in the heart of ole town

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Carrie L, Thanks for sharing your birthday celebration with us in Philadelphia at the Independence Park Hotel. I am glad you selected our hotel and that your found the Best Western to be a "great place to stay," our staff "extremely friendly" and our location "right in the heart of all the great historical sights." This is great to read, tthanks. I am also pleased that you enjoyed our complimentary breakfast with "lots of options" and that you "would recommend" staying with us to other travelers. Thanks again. And HAPPY BIRTHDAY! JM

"Excellent Service, Bug in the room"

3
12/11/2016

The hotel itself was absolutely beautiful and Lynn at the front desk was more than anyone could ask for. She went out of her way to help with restaurant reservations. That being said I found a huge bug (silverfish) in the tub when I woke up in the morning, which left me hesitant for the next few nights.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
I am thrilled that you found the Best Western Plus Independence Park Hotel to be "absolutely beautiful" and our staff very helpful and "more than anyone could ask for." This is great news, thanks. I am also pleased that you found our team provided "Excellent Service" while you were here with us. Again, thanks. As for the bug, sorry for the inconvenience, please rest assured this matter was immediately cured and professionally solved. Thanks for staying with us and for your valuable comments. Come back soon. JM

"great location, amazing bed!"

4
07/11/2016

Was a little nervous about staying at a best western ( usually stay at upscale properties) well was I surprised!!!! This fairly upscale hotel was in a great location to walk to restaurants, shops and bars. Bed was really comfy - hotel nicely appointed with a decidedly "inn" type feel. Employees were exceptionally nice and my husband and I were greeted with a smile by everyone we came in contact with!Room was a bit small but with the high ceilings we did not feel crammed in ( although it was over night... may have been a bit different if it was a longer stay) Had a bit of trouble with shower- water went all over floor no matter how conscientious we tried to be with curtain.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear deegraber, I am thrilled that you found your Best Western experience to be pleasantly "surprised!!!!" And that's with 4 excilmation marks, this is excellent news. Plus, I am pleased that you review mentioned our "great location", our "exceptionally nice" employees, and that your "bed was really comfy." We agree! But most of all, I appreciate your staying with us and for sharing your experience with the world through your TripAdvisor review. Please come back again soon and bring some friends too! Thanks JM

"Historical classy with a great location"

5
01/11/2016

Great, great, great location just steps away from historical landmarks in a boheme part of town. Well preserved property with nice and classy rooms, although I would of have preferred a room with street view. Service is great, people at front desk are involved and show you that they care about you and your needs. Excellent!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Diego S, Thanks for staying with us and for posting your 5 Star PERFECT review on TripAdvisor. We appreciate both! I am pleased that you found the Best Western Plus Independence Park Hotel "Historically classy," that our "service is great" and that you enjoyed our "great location" "just steps away from historical landmarks." Plus, I loved when you summed up your stay with us as "Excellent!" This is great, thanks. Please come back and see us again, soon! JM

"The best experince I have had at a hotel"

5
29/10/2016

Beautiful hotel, great location for all the sites, staff were exceptional , helpful, friendly, attentive. I enjoyed thy Cookies and Hot tea every afternoon. The Breakfast was good with a lot of options

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear pamrankin1954, "The best experience I have had in a hotel" Wow, what a great title to your review. thanks and thanks for the 5 Star PERFECT TripAdvisor score. This is great news. I am thrilled that you had such a nice time at the Best Western Plus Independence Park Hotel and shared your experience with the world. Plus, I am pleased that you found our staff "exceptional, helpful, friendly, attentive". Plus, I am glad that you enjoyed our complimentary afternoon "cookies and hot tea" and that our free breakfast buffet was "good" and had "a lot of options." Anyeway, thanks for the gracious words and wonderful review, we appreciate everything. Please come back and see us again! THANKS JM

"Excellent hotel! Great location!"

5
28/10/2016

I'm actually an event manager, and had a 360-person meeting at this property. It was a very complicated program, with a lot of changes and movements and logistics. This property absolutely NAILED it. They were accommodating, understanding, and hard working. They were flexible, and did an amazing job from planning to execution and beyond. I would recommend this property for any meeting planners and tourists/visitors alike... it is spectacular.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Dana B, Thanks for the stunning comments you posted about our "Excellent Hotel!" and "Great Location!" in regard to the meeting you had recently. I'm pleased that we "NAILED it" for your group and that our staff was "flexible and did an amazing job" from "planning to execution and beyond." And, I am thrilled that you "would recommend" the Best Western Plus Independence Park Hotel" for "meeting planners and tourists/visitors alike." Thanks. Come back soon. JM

"No complaints about the room, but parking method is funky"

4
26/10/2016

This hotel is in a great location. You are able to walk just about anywhere you'd want to go. The rooms are nice with a colonial feel. Beds are comfy and breakfast was great. The rooms were actually pretty quiet which surprised us for such an old building. We've stayed in other "historic" buildings where you have heard everything in every room around you. We had no trouble getting into the loading zone in front of the hotel. But, they hand you a plastic card on a lanyard for parking (just a block away - very common for city hotels). Having to return the card caused some sequencing issues when it came time to check out. We wanted to just roll our luggage to our car and leave without the hassle of having to get to that loading zone again, but we had to come back to drop off the card anyway. It wasn't horrible, just inconvenient. Most places give you a paper card that you don't have to return when you exit the garage. However, it was nice to be able to have our luggage locked up at the hotel after we checked out so we could head to our tour rather than having to roll our luggage to our car to leave it. You can stay in the garage until 1:30 after check-out. You can leave your car longer, but you're on the clock after that. If I were to return to Philadelphia, I'd definitely stay here again.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear MarkandKim, I am thrilled that you stayed with us and that your TripAdvisor review stated "I'd definitely stay here again." This is great, thanks for both! In regard to parking at the Best Western, we have 2 parking options available for our guests. One parking method saves over $20 per night, is paid for at the Hotel and offers our guests unlimited "in / out" garage privledges. This method requires the access card be returned to the hotel, which is what you described. The other option, costs more than twice as much as the above option, has no added in and out privlegdes and provides a paper access card which you pay for at the garage, just before you exit the garage. Honestly, I think the method you had is the best parking deal in Philadelphia, but it does require a few extra minutes to orchestrate. Most guests take this option, since it saves so much money and offers so many benefits, but the choice is the guests to select. Anyway, I am excited that you enjoyed our "great location" and that your room "was nice" and "pretty quiet" Plus, I am happy that you found our beds "comfy" and our "breakfast was great." We look forward to your return visit to the Best Western Plus Independence Park Hotel. THANKS JM

"Location was great; Parking was a hassle....."

3
22/10/2016

The hotel was built in 1856, and was very charming, clean, and comfortable. The building is narrow, but our double-queen room was spacious and the beds were heavenly-comfortable! Great room, and there was an elevator and continental breakfast every morning, which also added to the plusses! Also, a knowledgeable and friendly staff, that were always pleasant and helpful, especially when asking where to eat. Location is excellent! Not living in the city, we are not used to walking all over to get to places, but we were just fine walking to all the historic neighborhood sites - Betsy Ross house, Liberty Bell, Independence Hall, and so many others that are right there. On every block is your pick of eateries and ice cream shops, and anything else you could want or need is a short walk away. You are also very close to the water, which we never got around to walking down by....Also, they lock the doors at night, which gave me peace of mind, so you have to use your room key to get back in. So you get all that for a very reasonable price. The disappointment came in the parking situation. When you arrive, there are two parking spaces in front of the hotel, and you have to be in the rectangle exactly, or else you can be ticketed 6 different ways, according to the staff. And the streets are nearly always full, so parallel parking into this little rectangle is no treat. Then you have to lift your luggage up the couple of steps one by one, to load onto the one little cart they have. You end up parking 3 blocks away in a parking garage, which opens up into complete darkness at night, on a side street. I didn't feel uncomfortable being in the neighborhood of my hotel, but I did feel uneasy whenever we went to and from the car after dark b/c it was such a dark, quiet area that you enter it from.....There are no shuttles and also no laundry service or facilities. My bf hated that there was no valet or anyone to help us with all the luggage, after a long roadtrip there, and after walking all over the city for 3 days. So it's something to consider. Overall, I was pleased with the hotel itself and the people that worked there, but I'd pay extra to not have to deal with the parking and luggage.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Ificoukdonlyfly, Thanks for staying with us at the Best Western Plus Independence Park Hotel and for your kind words on TripAdvisor. We appreciate both First, I'm thrilled that your review described our "location is excellent", our staff as "friendly" " always pleasant and helpful" too. This is great. I'm also glad you found our Historic hotel, "very charming, clean and comfortable". Thanks. In regard to our parking, rest assured that while there's 2 unloading spots directly in front of our doors, there's other free spots adjacent, plus you need not worry about fitting into the spots, not to worry at all! Also, our designated parking garage is less than a block away, but this week they were doing sidewalk repairs and directing guests to their alternative entrance. This is a temporary situation, sorry. Anyway, I am glad you had a nice stay with us. Im confident the parking matter will be resolved any day, so come back and stay with us again. Our parking is Philadelphia's best deal, and close too! Thanks JM

"A gem in the heart of the historic district. "

5
21/10/2016

This small hotel is right in the heart of the historic district. It's architecture and decor blend well with the area. You can easily walk to almost all the major tourist sights and there are numerous restaurants of all types nearby. The staff are very friendly, knowledgeable, helpful, and professional. The hotel was a haven of quiet and calm during our three days of sightseeing in Philadelphia.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear ShariVel, Thankls for the PERFECT 5 Star TripAdvisor rating and for your glowing review. Awesome! I am thrilled that you enjoyed our historic "architecture and decor blend well with the area." Thanks. And that you found our staff "very friendly, knowledgeable, helpful and professional" during your "three days of sightseeing in Philadelphia." We hope you can come back soon. JM

"Excellent stay in Philly"

5
20/10/2016

Great location- staff is super friendly and helpful. Breakfast is worth the stay itself- Natalia and crew do a lovely job for the breakfast. No complaints at all. We walked to most of the tourist stops and it is no problem at all from the hotel. Rooms clean and well ordered

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Jane T "No complaints at all" "Breakfast is worth the stay itself" "Great location - staff is super friendly and helpful" "Rooms clean and well ordered" Wow, thanks for the 5 star PERFECT TripAdvisor review and for sharing your experience with the world. And of course, for staying with us at the Best Western Plus Independence Park Hotel. I am thrilled that you had an "Excellent stay in Philly" and we helped make it happed for you! Come see us again. JM

"Amazing Location, Great Staff"

5
18/10/2016

First, this hotel is right in the middle of the action. There is little of the Old City you cannot reach via a short walk from this hotel. We were within blocks of the National Constitution Center, Independence Hall, The Liberty Bell, the 1st & 2nd Banks, the Benjamin Franklin Museum & Post Office, Christ Church, etc. There are also many restaurants & bars in the immediate vicinity as well (including an amazing Pizzeria and Gellato next door). Parking is in a structure only a block or two away at $17/night. Additionally, you receive a 30 minute loading zone parking pass via email from the hotel for loading/unloading on arrival so you don't have to haul luggage on cobblestone streets. The staff here is great and professional. The rooms are small, but very comfortable. Ours overlooked the courtyard so it was very quiet. The only cons are the elevator is a little slow and the breakfast is nothing special, but for the price you cannot beat this hotel for a stay in Philadelphia.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear emcii "Amazing Location, Great Staff" "You cannot beat this hotel for a stay in Philadelphia" It was wonderful reading your TripAdvisor review about your stay with us at the Best Western Plus Independence Park Hotel. Wow, you DID have a great time! Plus, you were able to walk to so many National attractions, great restaurants and you even had time to enjoy the awesome Gellato, right next door. So, thank you for your kind words and your 5 star PERFECT TripAdvisor review. Come back soon. And often! JM

"Nice Location"

4
14/10/2016

A great location and great value. The rooms have high ceilings and appear old but you can tell they have been updated. Everything was clean and nice. Breakfast is a general breakfast. Parking is a few blocks away and is expected for city parking.

"Conference in town"

4
12/10/2016

Great location and friendly staff. Rooms were a bit dates, but clean and acceptable. My first floor room overlooked the center of hotel and it was difficult to block out the constant lights at night. Good think I travel with a sleep mask. Front desk staff were all extremely kind & genuine..

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Deborah H Thanks for staying with us at the Best Western Plus Independence Park Hotel while in Philadelphia for your conference. I am glad you had a nice time in town,. Plus, I am pleased that you found your room "clean and acceptable", our hotel location "great" and our staff "friendly" and all "were extremely kind & genuine." Thanks. We look forward to your return visit, perhaps for a fun weekend? Thanks again. JM

"Great hotel"

5
12/10/2016

The hotel is in a great position for the historic sites and only a few blocks from the transport system. The hotel was clean, the staff were very helpful and pleasant and the breakfast offered a variety of food for the start of the day. The room was a good size which was clean and maintained every day to a high standard.

"So glad to return..."

5
11/10/2016

The staff and setting of this hotel, make it as wonderful as I recall. This visit greeted us with warm apple cider in addition to tea and cookies, which were a wonderful contrast to the damp stormy weather outside. I had forgotten the beauty of the vaulted ceilings...this is definitely a gem of olde city!

"Perfect Locaton"

5
11/10/2016

Could not have found a better located hotel for our visit to colonial Philadelphia!! Parking garage also provided just what we needed though we did not move the car until leaving. Very low rate! Breakfast was wonderful and provided a great variety of both hot and cold choices. Room was comfortable and QUIET! Just a great hotel to enjoy old Philadelphia with all the historically significant buildings and monuments.

"FRIENDLINESS STAFF I HAVE EVER SEEN"

5
10/10/2016

I would stay at no other hotel when in Philadelphia. I am 61 years old and have stayed in hotels all over the world and, without question, I have never seen such a friendly and helpful staff. Room was extremely clean, cleaning staff always checked to make sure everything was OK and the front desk even gave us a "to go" bag for a light breakfast snack because we departed so early. Breakfast was a nice start to the day and they have cookies, cider, and wine and cheese socials during the day. Located in historic Philadelphia and close to all major historic attractions.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear sjstake, "I would stay at no other hotel when in Philadelphia." What a great review, detailed and absolutely wonderful, thanks. It's clear that you enjoyed your stay with us at the Best Western Plus Independence Park Hotel. This is great news. Plus, I am thrilled that you enjoyed our complimentary "To Go" breakfast, this is a new addition and designed for our guests who depart early, just as you did. Anyway, thanks for the glowing 5 Star review and gracious comments. Come see us again soon JM

"Consistently Good!"

4
07/10/2016

This was the second time I stayed at the Best Western Independence Park Hotel and I was very pleased. The room is very nice and very clean, especially for such a historic building. The continental breakfast in the morning is top notch! Overall I had a really good stay and I would recommend them highly...especially because they are located so close to many historic landmarks in Philly.

"Wonderful stay"

5
07/10/2016

We stayed here during our first trip to Philadelphia. The hotel is small, which I like a lot. The staff is over the top in their attention to guests. The breakfast was wonderful each morning we were there. I had liberty bell waffles each day along with their other breakfast offerings. They even had freshly baked warm cookies at the front desk when you came in for a day of touring. Lovely hotel and even lovelier employees.

"Great location, love the historic atmosphere"

5
06/10/2016

We chose the hotel because of its proximity to old town. Were pleasantly surprised by the size of the room and especially the bathroom. The staff could not have been more helpful and the breakfast staff do an outstanding job. We liked being able to walk to all the sites and eat locally without having to cab anywhere. The cookies and tea in the afternoons were a refreshing break and on Wednesday evening there was wine and cheese - unexpected but appreciated! Our bed was very comfortable as were the pillows. We will definitely book again.

"Fantastic location, beautiful hotel!"

4
06/10/2016

This hotel is perfectly located close to all the best sites, and the rooms are lovely. The breakfast is standard for Best Western, but it is served in an especially nice dining room and the attendants keep it stocked. Liberty Bell waffles are a nice touch!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Patricia S, "Fantastic location, beautiful hotel!" Thanks for the kind words and wonderful review you posted on TripAdvisor. And thanks for selecting the Best Western Plus Independence Park Hotel, we appreciate both! I am also thrilled that you found our hotel "perfectly and located close to all the best sites" and that your rooms were "lovely". We look forward to seeing you again, soon. JM

"Great location, tight spaces"

4
03/10/2016

Stayed with family (husband & 2 kids) for a family wedding. Chose this hotel primarily due to location so kids could experience Independence park etc. Staff was very friendly, but limited - no porter to help with bags or call cab, etc. Also room (2 Q beds) had definite size limitations. Bathroom also very small. Daily breakfast was a bit limited but fine. (dining space also very small for guests). Not sure I would stay again.

"Good but little bit expensive "

4
02/10/2016

The hotel sits in a central place. We've got our room only on 15:00 after a long way - they told us they where fully booked day day before but even so I think the could make an effort and arrange the room cleaning faster (although the max check in time as said in advance is 15:00. But....) Room was gust fine. Bed was really comfortable. Breakfast was good. at the evening there was a cease and wine evening. The parking is quit in a distance and coat a 17$/day. all in all the room price was high and inclosed parking and tax in quit expensive.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear buiumb, Thanks for staying with us at the Best Western Plus Independence Park Hotel and for posting a review of your experience on TripAdvisor. I am pleased that you found your bed "really comfortable," our complimentary breakfast "good" and that you enjoyed our Wednesday Manager's wine and cheese reception, as well. This is great to read, thanks. In regard to your requested early check in, our records show that we did get you in to your room 45 minutes earlier than the scheduled check in time. Honestly, this was a pretty good accomplishment, considering we had a full house the night before and we just can't rush our processes or "clean faster" and deliver the quality experience our guests expect. Anyway, thanks again for staying with us, it sounds as if you had a nice stay, even if you found Philadelphia a bit more expensive than expected. Come back soon. JM

"A very warm experience"

5
02/10/2016

If I ever return to Philly, I'll stay here. It is located smack-dab in the middle of Old City and most of the historical sites you'll want to visit. Also close to some excellent restaurants. My two friends and I walked everyway--except using the Phlash bus to get to the Art Museum. Great Neapolitan pizza, wine, beer and gelato right next door. This is a fine facility.

"Good value"

3
30/09/2016

In Philly to attend a wedding. The hotel was in the historical section very convenient to where the reception was. Parking was reasonable at $17. Rooms clean but small, staff was extremely helpful and nice.

"Good location, great staff!"

4
29/09/2016

This hotel - although a little dated in its decor - is comfortable and close to many sites of historical significance. The receptionist is a gem - so pleasant and helpful - nothing is too much trouble. Breakfast is of a reasonable standard. Our room was comfortable but dated and a little gloomy but for a three day stop over on our tour this establishment is ok.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear IanGeddes, Thanks for spending 3 nights with us here at the Best Western Plus Independence Park Hotel. And thank you for posting your "Good location, Great staff" review on TripAdvisor. I'm pleased that you found our front desk agent "a gem", our location "close to many historical sites" and your room "comfortable". Thanks. As for our decor, this follows our being Philadelphia's most historic hotel, so while we offer modern comforts and amenities, our fireside lobby, guest room decor and ambiance are more traditional. Thanks for your comments. JM

"Great Location"

5
27/09/2016

The location is great for seeing all of the sites in the historic area of Philadelphia, and most are within walking distance of the hotel. Our room was extremely clean, and the beds are of superior quality. The staff was friendly and very helpful, and the included breakfast was excellent with many choices.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear progenie Thanks for staying with us at the Best Westeren Plus Independence Park Hotel and for your PERFECT 5 Star Tripadvisor review. We appreciate both. I am pleased that you enjoyed our"superior quality" beds, our "great" location and that your "room was extremely clean"; this is great to know and it also helps others determine whether they wish to stay with us. Plus, I am happy you found our staff "friendly and helpful" and our complimentary breakfast "excellent with many choices." We thank you for sharing your experiences with the world via TripAdvisor. Come back soon! JM

"comfortable and convenient"

5
26/09/2016

The room, the staff and the breakfast first rate. Cookies everyday. The location close and walkable to many historic sights and restaurants with excellent public bus and subway access within a block or two.

"Great Stay in Philadelphia"

5
26/09/2016

Thoroughly enjoyed our stay at this hotel in Philadelphia. Location was perfect, right in the historical area. We walked everywhere! Also lots of restaurants to choose from in the area. Service at the hotel was great from Sagal who gave us lots of tips to get around the city to the ladies that cleaned our room, and the ladies in the Breakfast room. Will certainly recommend this hotel to friends and family.

"Philadelphia"

5
25/09/2016

Awesome boutique hotel in a fabulous location for sight seeing. Located in the old quarter all sights are easily accessible by foot saving heaps of time. Parking is close by and the loading bay directly outside the entrance makes booking in and out easy. The waffles are a delight.

"An excellent three day stay"

5
25/09/2016

This property is the nations first historic boutique hotel. It is in a building that was used as a brewery during colonial times. It is now a beautifully kept historic building with all the modern amenities that one would expect of todays hotels. Check in was a breeze. But with historical restrictions, parking is not on site. You may park in front of the hotel for 30 minutes to unload baggage. Then you move your car to a garage located two or three blocks away. However, the hotel location is so convenient to many tourist sites, that you don't need the car often. Its only a two block walk to Independence Hall for example. And using the hotels recommendations we had an excellent meal every night within walking distance. As one might expect, colonial rooms were smaller, so the room is small and so is the bathroom. The beds were very comfortable and the towels and linins were of good size and quality. Finally, when is the last time you were served breakfast with linin table cloths, metal utensils and ceramic coffee mugs at a hotel breakfast? Overall, this is an excellent facility and excellent staff particularly the front desk and breakfast room staffs. If you are in Philly visiting the early American tourist sites, be sure to book a stay here. It definitely adds to the colonial experience.

"Wonderful!"

5
25/09/2016

Great hotel in a great location! Walking distance to everything, including great food. Front desk (especially Lynn) a great help in recommending restaurant - one of best meals of our entire trip (over two weeks on the road). Really appreciated not having to drive Philadelphia!

"Awesome Experience"

5
25/09/2016

We stayed at this hotel for the first time last weekend and into this early this week and it was truly an awesome experience! The room was large and comfortable. The staff was extremely helpful, informative and pleasant. The hot breakfast was well above average and always well-replenished. This will be our address for any future visits to the City of Brotherly Love.

"A perfect hotel"

4
23/09/2016

Fine location right in Old Town. Close to many attractions and restaurants. Beautiful inside interieur :-) Fine selections for the breakfast menus. Friendly and effektive staff members. Parking lot nearby.

"Excellent location and friendly staff"

5
20/09/2016

My husband and I stayed for two nights at the Best Western and were very pleased. The location in the Old City is near all the tourist attractions. The staff was very friendly and responsive to the requests/questions we had. The rooms are a little small, but have a fridge and microwave. Definitely a good place to stay in Phillie!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear mollieann "Excellent location and friendly staff" "Very pleased." Definetly a good place to stay in Phillie!" Thank you, thank You, THANK YOU! We are so pleased that you and your husband enjoyed your 2 nights here with us and that you loved our prime location "near all the tourist attractions." Thanks, this is great news. When you return, perhaps one of our larger rooms might be of interest, we have several room types, some with a private sitting area. Thanks for the PERFECT TripAdvisor 5 Star review... JM

"Great Stay"

5
19/09/2016

The staff was extremely pleasant & helpful. The continental breakfast had good variety and offered options for health allergies. The room was very nice and clean. Parking was right down the block. Having to stop at the hotel to get a parking pass and return it was a little cumbersome & difficult depending on parking & traffic. Easy access to the Old City tourist destinations. Overall a wonderful trip.

"Wish I could have stayed longer"

5
18/09/2016

After staying at this hotel, I regreted only being able to stay one night. Everything was so great I wish I could have stayed longer. I had a great check in process and lovely night's sleep in a very nice hotel room. Woke up to enjoy an astonishing complimentary breakfast with a very enjoyable staff. They get to know you very well and make you feel like family. I enjoyed the company from the breakfast staff as I was staying there alone it was nice to have someone to talk to instead of feeling like I was eating by myself. I was even told to try Jim's steaks on the Famous South Street for a traditional South Philadelphia cheese steak from Arial before I left for my meeting. The front desk was very helpful with directions for getting around the city. They even had fresh baked cookies on my way out and who doesn't love cookies. Thank you for a wonderful stay I will be rebooking this hotel for a vacation with my family. I sent my wife a picture of the one of a kind Liberty Bell Best Western waffles and she is excited to try them in the near future.

"Modern comfort in historical setting"

5
17/09/2016

The hotel is the best location for visiting Olde City Philadelphia and it is located in an older renovated building... The historical features (curved stairway into lobby and the facade) add character and charm.The included hot breakfast served in a bright atrium was more than substantial and the staff was very welcoming and personable.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear USAJoetravelier, Thanks for the 5 Star PERFECT TripAdvisor review, and of course for staying with us as well. We appreciate both! I loved your review and detailed comments, especially these - "Best location for visiting Olde City Philadelphia." "The historical features add character and charm" "The staff was very welcoming and personable." So, thanks again for staying with us and for sharing your experinences with the world! Come back soon. JM

"Great lcation, ver comforable"

5
13/09/2016

We enjoyed this hotel for 3 nights. Freindly & helpful rwception & housekeeping staff,We were in room 304,nicely appointed. Very comfortable bed & bedding. Spacious & functional bathroom, plenty of towels & nice practical toiletries provided. Breakfast was very good. Lots of choice from healthy optiins to treats. Walking distance to many historic sites & great local dining options. A short walk to Penn's Landing.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Aussie252, "We enjoyed this hotel for 3 nights" "Friendly & helpful" "Very comfortable bed & bedding" "Breakfast was very good" Thanks for the extremely gracious comments and for sharing your experience at the Best Western Plus Independence Park Hotel with TripAdvisor and the World. We appreciate everything! I am pleased that you also enjoyed your "spacious & functional bathroom" along with the "lots of healthy options" on our breakfast buffet and the easy "walking distance to many historic sites & great local dining options" from our hotel. Please, come back again. JM

"Great Hotel I would for sure stay again "

5
12/09/2016

My hotel experience here was everything promised and more. Everyone was so friendly and helpful. The hotel itself was very pretty, clean, inviting and top notch. I highly recommend it. Rooms were big and comfortable. The room was nice and quiet. This hotel is also so close to everything and getting around was very easy. I also was able to either get a cab or walk to where I needed to go. Thank you so much !

"Everything was excellent!"

5
11/09/2016

Comfortable bed, spotless room, quiet, great breakfast! The staff was very helpful and the parking was close and convenient. The location is close to historical sites in Old City. We would choose this hotel again in a heartbeat!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear apgar2, "Great Breakfast" "Staff was helpful" "We would choose this hotel again in a heartbeat!" Thanks for the great comments, 5 Star PERFECT TripAdvisor review and your selecting the Best Western Plus Independence Park Hotel. Wow, it looked like you had a great time here with us! Thanks again for sharing your experience with the world. JM

"Great value and service"

4
09/09/2016

Great historic building. Our room was immaculate. The breakfast is good. The location is great! It is within a few blocks of all the historic sites in the city. On Wednesday night, they have wine and cheese - which is very nice. Elizabeth, the sales manager, is hostess and is very nice. Lynn, in the front office, is great. She knows pretty much everything and could not be more professional. I highly recommend this hotel.

"Lovely hotel in a fabulous location!"

5
09/09/2016

Everything about our one-night stay at the Independence Park Hotel was wonderful. From check-in to check-out and everything in between, the staff and the facilities were nothing short of perfect. We had a huge, quiet room on the top floor (elevator was quick and quiet), overlooking the street. It was beautifully furnished, and the only negative thing was the fan in the bathroom, that made a lot of noise. They had TV channels galore, and very strong wifi. The cookies and tea in the afternoon and the special Wednesday-only evening reception with wine and cheese and fruit was great. The hotel is very convenient to the metro and to bus lines, and lies literally in the historic area. Lynn, one of the managers, somehow worked magic to get us in to Amata's restaurant, just a few doors down the street for a great tapas evening. We will definitely be returning, if only for their wonderful breakfast!

"Historic hotel!"

4
08/09/2016

Loved our stay at the Best Western Independence Park. I think they said the building was built in the 1850's and used to be a doll factory. Very historic and elegant building to spend the night in. Parking was a pain because there is only limited spots in front of the hotel and you need to check in quickly and then move your car around the block to a parking garage. There is construction going on next door to the hotel so quite a lot of noise going on in the morning to wake everyone up. Room was nice and looked clean but the bathroom was a bit dated. Staff at front desk were extremely helpful and friendly. Location was incredible...close to so much! Free breakfast was delicious! There is a waffle machine that makes great waffles! Whipped cream to put on top too! When you check in they have lemon water and coffee available and they even handed out cookies. Great hotel with a great location.

"Amazing staff!"

5
08/09/2016

If not for a very special breakfast employee at the Best Western Independent Park hotel, I would have never had the chance to enjoy the most DELICIOUSLY AMAZING canolli in my life! I used to live in South Philadelphia over 40 years ago and the young lady working encouraged me to try a few local places. The staff was beyond excellent; very engaging and made be feel very confortable while I ate my meal. Thank you for the experience.

"Excellent staff"

5
07/09/2016

This hotel was a great value with excellent location and friendly helpful staff. Breakfast was exceptional. Many restaurants close by and gelato next door. Easy access to public transportation and historic sites.

"Perfect location for sightseeing......"

4
05/09/2016

I travel to PA regularly for business but had not visited downtown Philly. Was a bit sceptic about staying at a Best Western but this one was great. Fabulous location for seeing all the cultural sights - Court house,Liberty Bell,Station (good food options) and the Art museums. All within walking distance. Reception were very welcoming. Room was okay, a bit noisy at night but nothing that was a major problem. Breakfast was a good buffet selection. For the price & location this hotel was a good option.

"Location, location, location!"

4
05/09/2016

This hotel is in a perfect location for visiting downtown Philadelphia and Independence Park. The staff is nice and they have a decent breakfast. We enjoyed making chocolate waffles with the liberty bell on them as a treat for breakfast. My husband was able to walk to the visitor center in the morning to get tickets for Independence Hall. We drove and it was a challenge loading/unloading the car. There is only a small parking spot out front to use. If multiple people are checking in at the same time it is difficult. The parking is expensive (like any big city) but they do have a designated garage a few blocks away. Just don't forget anything in the car! Overall this is a great little spot to stay in Philadelphia.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Knightowlgirl "This is a great little spot to stay in Philadelphia" "The staff is nice" Thanks for the kind words, great comments and for sharing your experience with us on TripAdvisor, And thanks for selecting the Best Western Plus Independence Park Hotel as well. I am glasd you had such a nice time here in Philadelphia and we were able to add to your enjoyment. This is great! Please, come back again. JM

"Great little hotel"

4
03/09/2016

Great hotel in a top location close to all major historical sights. The parking was a bit complicated as you had to pick up a pass and then drive to a car park one block away but it was good value. Room was a good size and very clean. We stayed on a Wednesday and there was free cheese and wine in the evening which was really nice. The breakfast had good variety and was free. Would recommend this hotel.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear flickr2015, "Great hotel in top location" "Room was a good size and very clean" "Would recommend this hotel." Thanks for the very kind words you posted in your TripAdvisor review. And thanks for staying with us at the Best Western Plus Independence Park Hotel, we appreciate your sharing your experience with the world! I am also pleased that you found our car parking a "good value" and that our complimentary "breakfast had a good variety", this is always great to read. Anyway, we hope you return to Philadelphia soon and stay with us again! Thanks JM

"problems with parking,"

4
03/09/2016

Good location but parking is awful. All the staff were friendly and helpful. The location is only minutes from independence hall etc. There was construction across from our room so we heard noises early and late. If we had a room farther away from the construction it would have helped a lot.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Kathleen E. Thanks for selecting the Best Western Plus Independence Park Hotel for your recent stay in Philadelphia and for posting your review on TripAdvisor. Both are greatly appreciated! I am pleased that you mentioned our "good location" and how “friendly and helpful" our staff was, this is great news. Thanks. I am sorry if the preferred program parking we have with the local garage did not meet your expectations. Many guests love the unlimited In/Out privileges and the reduced rates, unfortunately we did not meet your desires and for this I am truly sorry. Thanks again for staying with us. JM

"Great Stay"

5
30/08/2016

Loved the hotel, services was great with a friendly and helpful staff. The hotel is in a great location near the Liberty Bell, Independence Hall and all of Old Town. Because it is small the staff can service you better. Comfortable and historic.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Teresa B "Loved the hotel, services were great with a friendly and helpful staff." Thanks for selecting the Best Western Plus Independence Park Hotel, for sharing your experiences with the world and for giving us a PERFECT 5 STAR TripAdvisor review. Wow, thanks! I am also thrilled that your review mentioned our "great location" along with how "comfortable and historic" the Independence Park Hotel was for you. So, thanks again for staying with us and for posting your review on TripAdvisor. We appreciate both! JM

"Excellent visit! You can't go wrong staying here"

5
29/08/2016

We stayed here for the Jimmy Buffet concert in Camden, NJ. Julian immediately welcomed us and made us feel at home. He answered all of our questions and went above and beyond to help us. The hotel is charming and very clean. We took the river fairy to the concert which was a great way to go. Everyone who worked at this hotel was great! Would highly recommend this hotel.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear mimiinpa, "Would highly recommend this hotel." "Excellent visit." Thanks for posting your PERFECT 5 Star TripAdvisor review and for staying with us at the Best Western Plus Independence Park Hotel. We are thrilled you had such a nice time here with us! We re also pleased that you found "the hotel charming and very clean", and how our entire staff "was great." Thanks Plus, you are right, the Best Western Independence Park Hotel is the perfect hotel to select, if you are going to any event at the BB&T Pavillion in Camden. And the river fairy is just so much fun, too! Anyway, thanks again for the great review and for telling the world about your wonderful experiences at the Best Western Independence Park Hotel Come back soon. JM

"Last city on our roadtrip"

4
28/08/2016

We stayed here for 1 night at the end of our USA road trip. The hotel is old but very well kept with furnishings that are right for the building. We had a nice room on the second floor but it overlooked the construction across the road so was a little noisy but not enough to spoil the stay. Breakfast was excellent with lots of choice and we were fortunate enough to be there for the cheese and wine reception. There are lots of bars and restaurants and it was lovely being right in the centre of the old town. Very close to the liberty bell, independence hall and penns landing. No parking onsite which was a slight pain but the car park was only around the corner. I recommend this hotel.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Sue. R "I recommend this hotel." Thanks for staying with us at the Best Western Plus Independence Park Hotel and for your very kind words and pointed review on TripAdvisor. I am glad that your review mentioned thatthe hotel is "very well kept", that you had a "nice room" and that our complimentary "breakfast was excellent." Thanks. It seems that you had a great time in Philadelphia and we are pleased to have added to your vacation enjoyment. Come back soon! JM

"Great location, good value and great staff"

5
25/08/2016

Well situated, within walking distance to major sites, good value and great staff. Our stay started out well when we received an email the day before from the hotel with a loading area pass and instructions on its use. Car parking was available in a lot a couple of blocks away with in and out privileges. This was the first indication of the hotel's desire that their clients have a good experience. And the staff made sure that the good experiences continued. The hotel itself was very well maintained with a nice sized room, very comfortable bed and pillows and quiet/effective AC (in cooler weather you could open the windows). We had a room on Chestnut Street so some construction noise from across the street but the hotel tried to lessen the noise by keeping curtains closed and even providing a white noise generator to help mask the sounds. The room rate included a hot breakfast and afternoon tea with cookies, a nice touch. Location wise the hotel is perfectly situated with only a short walk to the Liberty Bell and the Penn Pier on the river. The staff was very friendly, efficient, helpful and offered to suggest restaurants and make reservations, which was useful given the large number of interesting restaurants in the area. Great location, accommodation and staff! We would definitely stay at this hotel again.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear rvilis, Thanks for the PERFECT 5 Star TripAdvisor review, and for selecting to stay with us as well. We appreciate both! Yes, we do strive to make every one of our guest's experience at the Best Western Independence Park Hotel a "good experience". Thanks for mentioning this and "the staff made sure that the good experiences continued" the entire stay. I am glad that you found the "The hotel itself was very well maintained" and that you had a "nice sized room, very comfortable bed and pillows". This is great to read. But my favorite part of your review is this comment; "Great location, accommodation and staff! We would definitely stay at this hotel again." Thanks for the kind words and stunning review, please come visit us again soon! JM

"Trip to view historic Philly"

5
25/08/2016

Excellent hotel within easy walking distance to all the historic sites. The room was small but nice. The only problem I had...with a bad back, the mattress was too soft. Not sure if a hard mattress is an option.

"Stop shopping....make your reservations!!!!"

5
24/08/2016

Quit your looking around at other hotels in/around Philadelphia and make your reservations before the 36 rooms in this smaller hotel are booked. You simply cannot beat the value, location and hospitality you'll find here. Add in a staff that truly wants your stay to be perfect, and you'll wonder why you wasted time shopping. Give this place a 6 star. Go directly to their website...independenceparkhotel.com for the best details of their offerings.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Downtheroad735, Wow, what a fantastic review. I don't think I have ever seen a review quite like yours and how you tell TripAdvisor readers to "Make your reservations" with the Best Western and through our website. You're our best spokeperson ever! Thank you. Thank You. THANK YOU Come back soon. JM

"Perfect"

5
23/08/2016

Almost everything was perfect - the location, in the heart of Old City, right next to restaurants, bars, even a deli, and most importantly - the Independence Hall. Perfect spot to start your visit. The staff was very helpful, polite and can't single out any exceptional employee because everybody was exceptional :) The breakfasts were very good. The only thing I would like to point out is that there is no in-room safe if that's important to you. When I booked it the description said I would have it but nope, it's not there. Very minor inconvenience though, especially since they have a safe downstairs.

"A pleasant place to stay in the busy city"

5
22/08/2016

We were looking for a place close the historical attractions associated with Independence mall. This hotel is quite charming with relatively few rooms, but with all of them thankfully not of the cookie cutter variety one always gets at chain hotels. Our room was 504. It is not overly large, but it has all of the necessities including a writing table, a sitting area and a small refrigerator. The hotel is quiet and comfortable ... the bed was fantastic. Wifi is fast and easy to use. The complimentary breakfast is both varied and quite good. The "famous" waffles are as good as advertised! The best part, though, is the staff. They are very friendly and knowledgable and will spend time talking with you - you actually get to know them. This was a fantastic place to have as a respite from the long days of sight seeing and eating. The lack of a bar is not noticeable ... if that is what you need to relax before bed, there are numerous pubs and bars close by. I will stay here anytime I venture back to this wonderful city.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Jim1955NC, "I will stay here anytime I venture back to this wonderful city." "The best part, though, is the staff." Thanks for staying with us at the Best Western Independence Park Hotel and for posting a 5 Star PERFECT TripAdvisor review about your visit. We appreciate both! I am glad you had a wonderful time here with us and that you enjoyed Philadelphia's offerings. Come bacl again soon. JM

"Great location and outstanding service"

5
22/08/2016

We had an excellent 3 night stay at this old hotel right in the center of Old City. Our room was spacious for a boutique hotel and well appointed. There was construction going on across the street from the hotel, but since we were gone most of the day, that did not bother us, and the hotel provided a white noise machine to drown out the noise. Lynn who functioned as a front desk reception person and a concierge was just outstanding. She was the most helpful staff person I have encountered in my many travels. The breakfast was very good. A nice variety and the waffles were outstanding. If you are interested in our nations history this is a great location convenient to all the major historical sites.

"Perfect Location/Great Place"

5
22/08/2016

excellent breakfast, afternoon cookies, large clean and comfy room. And perfectly located near Penns Landing and Independence Hall, and all the favorite sights of a great city to visit. And a great discount on parking 1/2 block away in parking garage. There really is no downside to this hotel. I stay in the area 2-3 times a year, and this is the only hotel I would consider.

"Very nice hotel in the heart of the historic district"

5
22/08/2016

Stayed here because of the wonderful reviews from Trip Advisor. It is a wonderful, comfortable and very convenient to all the historic sites! The staff was fabulous! Everyone was so friendly, knowledgeable and went out of their way to meet all your needs! We arrived 20 minutes after the complementary afternoon tea and cookies. When I asked the evening check in lady about it, she brought out a selection of cookies! They also have a near by parking garage for the car . My kind of hotel!

"Wonderful Hotel in DC's Historical District"

5
21/08/2016

Way better than the normal Best Western cookie cutter hotel. This hotel, on the Historical Register, has great staff, comfortable rooms, and an overall pleasant atmosphere. It is fairly priced, clean and providesa substantial breakfast. Parking is provided for a discounted price at a nearbt garage. The location is excellent and is within walking distance to the Independence National Park sites and many restaurants and other entertainment

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear 205rObertp, Thanks for the PERFECT 5 Star TripAdvisor review and for staying with us at the Best Western Independence Park Hotel. We appreciate both! I'm thrilled that your review mentioned our "great staff", "Comfortable rooms" and that we are "fairly priced" and how you enjoyed our complimentary "substantial breakfast" buffet. This is great news, thanks. And while I completely love your review, I must mention that we are located in Philadelphia, not DC. Thanks for the great review, we look forward to your return visit to...... JM

"Great hotel - Great location."

5
21/08/2016

We spent one night here so we could visit the nearby sites. The room was excellent and bathrooms were clean. Room has a refrigerator (good for storing bottled water). Slept good on the bed. The lobby was interesting. I liked the added service of lemon/lime water in the lobby as it was really hot outside when we were there. Breakfast was very good. OK, it is a tad bit expensive here but when you compare with other places and the fact that it is in an ideal location, the value/price is about the same as other comparable places. Good thing I made the reservation many months in advance as we got out of there just as the Democrats were coming in.

"More than 5 stars"

5
20/08/2016

It was dumb luck we stumbled upon this hotel. My husband and I were going to a concert at BB&T pavilion. We just needed a place to sleep that night so we didn't have to drive the hour and a half home afterwards, so we were looking for something close at a decent price and this fit the bill. It's in walking distance to the ferry that takes you to the pavilion and half the price of some other hotels in the area. It doesn't look like anything special from the outside, but we were just looking for convenience. They also offer parking, which is a bonus, since parking in Philadelphia can be a nightmare. Walking in, it's beautifully decorated. They were able to preserve the historic look and feel, with modern conveniences. The room was average size. It was clean and the bed comfortable. They also offer a full breakfast. Location doesn't get more convenient. It's in the middle of plenty of bars and shopping and restaurants. This city definitely doesn't sleep. It's a few blocks from Penn's Landing, which is worth hanging out at for a fun weekend in itself. And though we didn't have the time, it's also walking distance to several museums and historical sites. You can't beat the price-- they offer a steep military discount on top of the already reasonable rates. But what truly sets this hotel apart is the staff. Everyone was friendly and greeted us with a smile. The front desk was knowledgeable and accomodating. Lynn really went above and beyond to ensure we had a good weekend. We really appreciate that. We plan on staying here in the future, just for the heck of it, whenever we feel the need for a weekend getaway. Thank you for a wonderful weekend. An extra special thank you to Lynn at the front desk!

"Quaint hotel close to everything "

4
17/08/2016

I stayed here one night on a business layover. The hotel was very nice and decorated in a colonial style. Breakfast was good and room was comfortable although on the smaller side, but with these older buildings that's common. Would definitely stay again.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear jerpreach, "Would definetly stay again." Thanks for the fantastic review on TripAdvisor and for selecting the Historic Best Western Independence park Hotel, we appreciate both. I am thrilled that you found our hotel "quaint", "close to everything", "very nice" and that your "room was comfortable." This is great to read. Hopefully, your next trip to Philadelphia will be longer this way you can enjoy the city's full offerings. And, we have several room types available, so next time you may wish to select a King Parlor room, it's more spacious! Thanks again JM

"Awesome Hotel"

5
16/08/2016

My husband and I just returned from a two night stay. This hotel is just a few blocks from anything you would want to visit in the historic district. Our room had lots of charm and was incredibly comfortable. Many places to eat are within walking distance. The breakfast and tea time (cookies included) are great. This hotel is a great value for the price.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Patty G, "Our room had lots of charm and was incredibly comfortable." Thanks for staying with us and for giving the Best Western Plus Indepencence Park Hotel a PERFECT 5 Star TripAdvisor review. Awesome! We are glad you enjoyed your stay with us and told the world that "this hotel is a great value for the price." Come back soon and often. JM

"Great Hotel, Great Location at Independence Hall and soon to be the best location!"

5
16/08/2016

Well, we just stayed again at this wonderful gem. It never ceases to amaze me, it just keeps getting better. The staff is the best (very well informed) and the rooms are spotless. The lobby is a wonderful area and great to just relax in after a walking tour of the historic area. During this visit I saw the magnificent structure directly across the street and asked what that beautiful building is. I learned that it's the new 140 million dollar, American Revolutionary Museum which opens in April 2017. WOW!!! I already made my next reservation and another for April 2017. Thank you Best Western! We love it here!!!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear qualityisjib1, "Well, we just stayed again at this wonderful gem" "It just keeps getting better" "We love it here!!!" Thanks for the PERFECT 5 Star TripAdvisor review and for staying with again at the Best Western Plus Independence Park Hotel. We are thrilled to have you back! And we look forward to your return in April 2017....thanks JM

"History Vacation"

4
16/08/2016

Keep in mind this hotel is historic! It is located in walking distance to everything. The parking garage is offsite but you can unload at the front. Paying to park was a bummer. $20.50/day. The hotel elevator is small, but at least they have one! We saw a queen room which was very tiny. Enough room for the bed and limited walking. However the King suite is GORGEOUS! Large and inviting. We went for a vacation to independence hall, Benjamin Franklin Museum and other historic places. Great place to start. Just remember it is an older hotel. If you're looking for luxury, don't stay here, but if you are looking for somewhere to place your head while you tour all day long this place is it!! The front desk staff was FABULOUS!! I can't recall her name but she went over and above to accommodate us. We would definitely stay at again if we return. Check out City Tavern close by too for lunch/dinner.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Mechelle C, "We would definetly stay again" Thanks for selecting to stay with us and for posting your wonderful review on TripAdvisor. We appreciate both. I am thrilled that you found our King bedded room "GORGEOUS. Large and inviting" and our front dest staff "FABULOUS!!" This is great news, thanks. We look forward to your return trip....see you soon! JM

"class and character"

5
10/08/2016

New five star hotels may have what some call class,but it comes at very high rates, and they have no history or character. This one has a great history, great rooms, great service, and great location, at reasonable prices. Right in the heart of historic old Philadelphia. Stay here. I'd do it again.

"In heart of historic district"

5
10/08/2016

It is located within a few blocks to major historic sites, Penns landing, Harborfront, and restaurants etc. Clean and inviting lobby, and rooms. There is ongoing outside construction noise early in the morning during the week. Very caring staff from the front desk to the cleaning, and breakfast folks. Breakfast is the usual Juice, yogurt, breads, mini muffins, cereal, scrambled eggs, hot sausages and/or bacon and the Liberty Bell wafflemaker in plain or chocolate. The queen beds were super comfy, just right! My wife wants one to replace our current bed.

"Great Stay"

5
07/08/2016

The hotel was very conveniently located to historic sites. The lobby is very pretty and comfortable to sit in. In the Lobby there is COLD lemon/lime water all afternoon and cookies later in the afternoon for guests. The rooms were clean and comfortable and quiet! Breakfast was great! We enjoyed the Liberty Bell waffles and other breakfast items. The Breakfast staff is very helpful and friendly. Would stay there again.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear DebbieCarrolltonGA, "The hotel was very conveniently located to historic sites." "Would stay there again." Thanks for selecting to stay with us at the Best Western Plus Independence Park Hotel and for giving us a PERFECT TripAdvisor score and awesome review. This is wonderful news. I am pleased that you enjoyed our lobby area and described it as "very pretty and comfortable" and that you enjoyed our complimentary "COLD lemon/lime water all afternoon and our cookies later in the afternoon". How relaxing! And yes, I agree; our "breakfast staff is very helpful and friendly"', but it's always nice to see in TripAdvisor comments too. I hope we will see you again in the near future. JM

"A Best Western Boutique!"

5
04/08/2016

This was pleasant surprise as a BW hotel in the middle of Philadelphia, at 36 rooms in a renovated historical building it's every bit a comfortable short stay boutique hotel. Tall ceilings make the room feel bigger than it is but I've been in smaller boutique hotels at twice the price. Liberty bell is just a short three block walk (narrow block dimensions) to the right as you come out the main entrance. Staff are all very friendly and helpful, breakfast was BW style and area was clean and comfortable. Parking is available, for fee, just a short 5 min walk from the hotel in a public parking lot.

"Overcharged... lied about price"

1
04/08/2016

So I visited this hotel for a couple nights and the first night I booked a room online... the price said 150 something but in the end the charge on my credit card was more than 181 dollars.. then I wanted to extend my stay for one more night and the price quoted to me was 131$, but the charge on my credit card was around 191$ after a few days. I feel deceived by the hotel manager. Everything else was ok but this extreme overcharging is unacceptable!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Filip Z I am sorry for any confusion you may have, but rest assured that we did not alter your rates nor do anything other than honor what you selected booked online through TripAdvisor. Infact. if you look, I am confident your confirmation from TripAdvisor will resolve this matter for you. Additionally, our front desk is staffed 24 / 7, to assist guests with any question they have. I am glad you selected the Best Western Plus Independence Park Hotel, but your alligations are untrue. Hopefully, you had a nice stay in Philadelphia. JM

"Philly Wedding"

5
01/08/2016

We. stayed here for a wedding. We were able to check in early. The room was small but clean. We weren't planning to spend time in the room so the size did not matter. It is centrally located in the Independence Mall area. There are plenty of restaurants close by.

"Perfect!"

5
31/07/2016

We loved this hotel! Lots of character in the old building and super friendly staff. Walking distance to a ton of tourist sites-- we checked out Elfreths Alley, the Betsy Ross house, Franklin Square Park, and walked by the Liberty Bell and Independence Hall. And that was with a pregnant lady and small child in tow, most of these sites are no more than a few blocks away! I highly recommend staying here-- great price for the location!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Nicole M, "We loved this hotel!" "I highly recommend staying here --great price for the location! Thanks for your gracious comments, detailed review and of course for selecting to stay at the Best Western Plus Independence Park Hotel. We appreciate everything. I am glad that you enjoyed the "character" of our historic hotel, our "super friendly staff" and that the hotel is "walking distance to a ton of tourist sites." This is great information for TripAdvisor readers, thanks. Anyway, we appreciate your selecting the Best Western Independence Park Hotel, please come back again. JM

"Great place to stay in historic part of city"

5
27/07/2016

Enjoyed our stay. Luckily has provision for parking, which is difficult in this part of town. Easy check in & friendly responsive service. Free wifi & breakfast ( which is fairly good) Walking distance from Independence hall & most historic sites.

"Philadelphia visit, July 2016"

5
26/07/2016

This was our first visit to Philadelphia and selecting this hotel was intentional because of its location to Independence Hall. We were even more excited by the beautiful, historic interior and super friendly staff. We really loved the breakfast selection and layout, as well as the dining room set up. We were visiting other cities as well and this was our 3rd stop and by far the best room we had been in and the pillows were wonderful. I especially appreciated the shower because of the large "rain" style shower head, so great after being in the car for hours! Thank you for a great memorable stay, we would definitely recommend this hotel!!!

"Awesome place-great amentities"

5
26/07/2016

We only stayed for one night but it was a great stay. The staff was very helpful and accommodating. Parking was easy and in Philly that's saying a lot. It was walking distance to Festival pier where we were seeing a concert. The room was clean-they are a bit smaller but its an historic building. The free breakfast was delicious---your waffle has a liberty bell on it! i usually stay in Best Westerns and this was one of the best ones.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear brianne g, Thanks for staying with us at the Best Western Independence Park Hotel and for tellingthe world that... "The free breakfast was delicious" "The staff was very helpful and accommodating" "The room was clean" "Parking was easy" "it was a great stay" Wow, I am glad you had an "Awesome" time here at the historic Best Western Independence Park Hotel... Please, come back soon! JM

"Good and poor"

3
20/07/2016

Pros- customer service was great especially Lynne She got us everything we needed including replacing our broken TV. The beds were comfortable and air con worked well. The breakfast was good too good location. Cons- our room had a terrible view. TV didn't work. Our room was near the elevator.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear jmia, Thanks for staying with us at the Independe Park Hotel, Philadelphia's most historic hotel! I am glad you enjoyed our "great" customer service and our staff got you "everything you needed", that your "beds were comfortable" and the complimentary "breakfast was good". This is is great news. I am also pleased that Lynn was able to resolve the challenge with your TV, she does a great job. As for your view, may I suggest a Chestnut Street facing room on your next visit, whereas these rooms have a better view of historic Philadelphia. I think you mayy enjoy this! Thanks again for staying with us and posting your comments on TripAdvisor. Come back soon, OK? Thanks JM

"Right in history alley..."

5
18/07/2016

We loved our stay at this historical hotel. Rooms will be small and narrow due to it being an old building. But we were so pleased! From the helpful staff to a great breakfast, our stay was amazing! We even got parking and our suitcases stored today in order for us to explore old city. Thank you BW for making my daughter's bday trip memorable in Philly even without trying and just working to your everyday high standards! We will be back someday!

"Great Location, Great Staff, Great Hotel"

5
17/07/2016

We chose this hotel primarily for its proximity to the Independence National Historic Park. It was right in the middle of Old Philadelphia a short walk from all of the historical sites. Established in 1856 it is an old hotel that has been restored and updated in terms of creature comforts. Our room was large although a strange layout. Our windows looked out on 2nd Street from the 3rd floor and reasonably quiet. Breakfast is included and includes hot entrees, waffles and much more changing every day. Staff is really wonderful and helpful. We arrived at about 6 AM and they were able to get us into a room. On Wednesday night, we were treated to wine, cheese and snacks. Very close to public transportation and the Philly Flash, a hop on hop off tour type bus running a fixed route to all of the primary tourist locations. Best part is all the public transportation including the Philly Flash are free for seniors.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear EWL05 Thanks for staying with us at the BestWestern Independence Park Hotel and for giving us a PERFECT 5 Star TripAdvisor review. The title of your review sure summed up your stay with us... "Great Location, Great Staff, Great Hotel!" Wow, how great is that! Please come visit us again, and thanks for telling the world about your "Great" experience at the Best Western Plus Independence Park Hotel. Be well. JM

"Lovely small hotel in historical district"

4
17/07/2016

The hotel is right in the middle of old Philadelphia and is itself in an historical building. My room was extremely comfortable with an excellent mattress and great choice of pillows. It was extremely quiet, too. It was very dark however and I needed to turn the lights on during the day. Make sure to ask for a higher floor or a brighter room. The bathroom was perfect and the amenities superior to many hotels in the same class. The breakfast was good and the staff could not have been friendlier or more helpful. I loved the location and there are many outstanding restaurants in the area.

"A Great Place to Stay"

5
15/07/2016

The hotel is in the older part of the city near the Liberty Bell. Easy access to everything by cab. Market St. is within walking distance. Lots of shops and restaurants. Franklin Ice Cream is near! Reminded me of my time as a little girl. Long line but it moved fast.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Gwendolyn/janet... Thanks for staying with us at the Best Western Independence Park Hotel and for giving us a PERFECT 5 Star TripAdvisor review! I'm glad you enjoyed your stay, our location is the historic district and the many great restaurants, shops and attractions near the hotel. And yes, I agree Franklin Ice Cream is awesome... Come ack soon. JM

"Excellent Customer Service & Very Clean"

4
14/07/2016

This hotel is in a beautiful old building. The staff here was excellent, attending immediately to our needs with very pleasant attitudes. Our room was very clean, the bathroom was immaculate. We had the handicapped room and it was sparsely furnished to make it more open. So there was only the desk chair to sit on. The only table was the desk. There was no end table on one side of the bed and only the desk on the other. We just could not get comfortable to watch TV or eat in our room. All of this being said, I believe that it was only this handicapped room that was like this. The hotel overall was very nice and I would stay there again, but in a regular room.

"Great location, very historic"

5
10/07/2016

We stayed here as a family of four (mom, dad, two teen boys); the hotel is very historic and quaint with a great location - walking distance to historic area and attractions. The staff was very friendly and free water water and snacks in the lobby. The hotel offered the usual type of free breakfast,which serves the purpose for a family on the go who doesn't like to get up any earlier than necessary. The only down side is that our room was quite small. The bathroom was also quite small. Our boys are now the size of adults and we all had large suitcases. However, for just a few nights and no more than we were in the room, it worked just fine and the location was worth a lot to us. Right now there is construction going on across the street but we were not in our room during the day so was not a problem as far as noise or workers seeing in our room.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Leahuls, Thanks for bringing your family of four and staying for a few nights withus at the Best Western Independence Park Hotel. I am glad "it worked just fine", especially with 2 teenage boys! I am also thrilled that the construction project nearby "was not a problem as far as noise" goes and honestly at this point, this is not a problem. Plus, I am glad you found our staff "very friendly" and that you enjoyed our "great location"and our complimentary "snacks in the lobby" enjoyable. Thanks for sharing your comments on TripAdvisor and for staying with us at the Best Western Independence Park Hotel. We appreciate both! JM

"Family trip"

5
09/07/2016

What a charming hotel! Staff is so friendly and helpful. All were knowledgeable about the city and took time to give directions as well as recommend the best way to get around the city and what to see. Hotel rooms were well appointed and clean. Breakfast offered was bountiful. Eggs, bacon, make your own waffles, yogurt, bagels, toast, English muffins, asst cereals. Great location to all historical sights and lots restaurants in area within walking distance. Highly recommend

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear cryn672016, "Highly recommend." Thanks for staying with us at the Independence Park Hotel and for telling the world about your "family trip" to Philadelphia. We appreciate both. I loved your comments, especially these other 3.... "Great location to all historical sites" "Breakfast offered was bountiful. Eggs, bacon..." "Staff is so friendly and helpful." Please come back again, Philadelphia is fun all year long! JM

"Great location, friendly staff"

5
09/07/2016

Took my daughter to Philly for the 4th, found this hotel to be in a perfect location for the main historic sites, with easy access to other landmarks such as the Franklin Institute and Museum of Art. Hotel staff was very helpful. Breakfast was ok, typical hotel breakfast. Good restaurants nearby. Room were a little on the small side but plenty for our needs, was very clean. Overall a great place to stay.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Wes, "Overall a great place to stay" Thanks for sharing your experiences at the Best Western Plus Independence Park Hotel with the world and TripAdvisor family. We appreciate your kind words and of course, your selecting to stay with us. Thanks And thanks for telling everyone about our "perfect location," our "very clean" rooms and that our "staff was very helpful". This is great to read. I'm glad you and your daughter had a nice trip to Philadelphia and that the Best Western was your hotel of choice. Thanks again. JM

"Excellent Historic Hotel"

5
07/07/2016

Very good hotel in the old Philadelphia. very kind staff, especially Mrs. Lynn. The hotel has an elegant, comfortable and offers a delicious afternoon tea with cookies. I would like to go back to staying in this hotel.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear hilmampereira, "Very good hotel" "I would like to go back to staying in this hotel." Thanks for staying with us at the Best Western Plus Independence Park Hotel and for giving us a PERFECT 5 Star TripAdvisor score. Plus, I am pleased that you enjoyed our "very kind staff" and our complimentary "delicious afternoon tea with cookies"Please come back soon. JM

"Darling boutique hotel in the heart of the historical district"

5
06/07/2016

This BW is an historical landmark. The lobby is just gorgeous. The rooms are wonderful - with very high ceilings. The bed and pillows were oh-so-comfortable. Everything was spotlessly clean. The breakfast is plentiful, and the breakfast room is just lovely. They serve tea and cookies in the lobby in the afternoon, which is a truly pleasant experience. We loved everything about our stay at this hotel. OH- and a major plus is the ice cream (gelato) place next store (unaffiliated). The food in Phili is very good on average, but this place has truly wonderful ice creams.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Jules996, "We loved everything about our stay at this hotel" "The lobby is just gorgeous" The rooms are wonderful" "Everything was spotless clean" Wow, we love reviews like yours and we certainly love taking care of our guests. Thanks for staying with us and for sharing your gracious comments with the world. Please come back soon. Thanks again JM

"Superb Staff & Great Property"

4
05/07/2016

Last minute reservation. Hotel is charming and quaint and much more than expected from a traditional Best Western property. You cannot beat its location in relation to near-by restaurants and historic sites. While short on some amenities (pool, gym etc) it is great value for the money. Highly recommend this property for either business or leisure travel to Philadelphia.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear George F "Highly recommend this property for either business or leisure travel to Philadelphia" Thanks for staying with us and for telling the world about the "Superb Staff & Great Property" we have here at the Best Western Plus Independence Park Hotel. This is wonderful news. I am also pleased that you found our Historic Hotel "much more than expected" "a great value for the money" and that we are "charming and quaint". Thanks For your next stay with us, please feel free to use the SWEAT Gym, it's nearby and complimentary for our guests. Thanks again, come back soon! JM

"Great Location, Great Hotel"

5
04/07/2016

we picked this hotel based on trip advisor reviews and were not disappointed. It's a small and very charming hotel- we guessed about 35-40 rooms. We had a roomy king room with a pull out sofa for our son. We were able to walk to all the historic spots- no more than 10 minutes to the liberty bell- and took the subway to see a phillies game. Many good restaurants on Market Street- one block over. One way streets and lots of traffic make it a little hard to drive. We were able to see the Penn Landing fireworks from just outside the front door.

"Good memories of Independence Hotel"

5
04/07/2016

We had a king room on the second floor - very quiet The parking is a block away but no inconvenience at all, just a nice walk in the summer time. The hotel is so special, comfortable bed and everything is so clean and inviting. The breakfast was the greatest- even real silverware, tablecloths and napkins. Lots of variety, oatmeal & the fixings, fruit, waffles with the LibertyBell on them, cereal and danish rolls. We took in several of sights, walked to the Independence Hall, Betsy Ross House and the Christ Church where many famous men worshiped.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Ester S, Wow, a PERFECT 5 Star TripAdvisor rating, thanks! And thanks for staying with us at the Best Western Plus Independence Park Hotel, we appreciate both! I am thrilled that we helped make your visit to Philadelphia fun and enjoyable. Clearly when you write "The hotel is so special", "everything is clean and inviting", and "breakfast was the greatest"; you enjoyed you time with us! So, thanks again for the kind words, please come visit us again. JM

"Great Location, Charming Hotel"

5
04/07/2016

We wanted to stay near the historic district and picked this hotel based on trip advisor reviews. We were not disappointed. The hotel is small and charming (though no on-site gym facilities that disappointed our 14 year old). The staff are friendly & helpful. The internet was very good with no intermittent issues that we sometimes experience at other hotels. There are coffee & cookies in the lobby in the afternoon. It is right in the middle of everything- we could walk to restaurants, Independence Hall and all the historical areas. The nearby subway made it easy for us to get to a Phillies game. It is VERY congested in the downtown area and driving can be a little stressful. We parked our car and didn't use it the whole trip. The hotel has two spaces in front for loading & unloading and then you self park a few blocks away.

"Nice "

4
03/07/2016

The best point of this hotel is location. It is near the historic area and the waterfront and shopping I found it a bit pricey--$300 for one night for basic room (this includes the city's $42 taxes and the $17 parking fee). I know I know. It's Phillie what do I expect Nice set up for check in but parking is not on site. It's about block and a half away. Process is inconvenient. You have to drive back to the hotel after leaving the parking lot to return the parking card (or incur $75 fee) Lobby is nice can visit or play games Have coffee in lobby. Also afternoon tea and (store bought) cookies. Staff were attentive and very friendly Hallways where rooms are feel old,narrow but are clean and well maintained Room was average size, clean. Everything in working order. View of brick building Have in room coffee maker. Have tv but it's in a cupboard without the ability to pull it out. Thus hard to see while in bed Breakfast was standard fare--instant oatmeal. Frozen/thawed pastries. Waffle maker. Scrambled eggs. Sausage. Nice eating area. All ok but nothing fancy There is a gelato place next door. You are within a couple of blocks of Liberty bell, ben Franklin house All in all. Nice place to stay but pricey and nothing dramatic to say I would only stay here

"Good location"

4
02/07/2016

This hotel was walking distance to all the main historical sites that we wanted to see so that was very convenient. I checked in online and had requested a room away from the elevator to avoid possible noise. When we checked in we were given the room right next to the elevator so I requested a different room. However they were fully booked so couldn't get a different room. Thank goodness that it wasn't too noisy. Aside from our room location, everything was good. Complimentary Breakfast was good. A few hot breakfast items in addition to the usual continental selection. Parking is at a lot a couple blocks away but you can park your car for 30 minutes curbside to unload luggage which was helpful. The beds were comfortable. Rooms were clean. Staff was friendly and helpful.

"Lovely historic hotel"

5
30/06/2016

We stayed in a two bedroom queen room. The room had a microwave and refrigerator which was wonderful for those late night snacks. The beds were comfortable and the room was quiet. There is a museum being refurbished across the street. We never heard any construction noise. They offer garage parking a couple blocks away (for a fee). There are a couple 30 minute spots in front of the hotel so you can unload your bags before parking at the garage. Breakfast was really good. They had waffles, eggs, bacon, cereal, breads, and pastries. This hotel was perfectly located for walking to many different restaurants. It was about a 10 minute walk to Independence Hall. We did a couple walking tours, Duck Boat, Hop on Hop Off bus which all started at Independence Hall. We loved it here and will definitely stay here again!

"Brilliant location"

5
30/06/2016

Quiet, clean, comfortable, brilliant location, efficient and friendly staff. Only downside is that the room was quite small but that can't be helped in an old building. Free cheese and wine on a Wednesday night! Would happily stay again.

"Very good"

5
29/06/2016

The location is great - just a few blocks from Independence Park. The breakfast is also wonderful - I expected a continental cold breakfast. There was waffles, hot cereal, eggs, and more. The staff is also helpful. We were very satisfied.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear bfleisher, "We were very satisfied." "The location is great" "The breakfast is also wonderful" "The staff is also helpful" Wow, what great things to mention in your TripAdvisor review of the Best Western Plus Independence Park Hotel, THANKS! And thanks for the PERFECT 5 Star score, this is great news. Please come back again. JM

"Good Location"

3
29/06/2016

The hotel is in a good location close to attractions such as the Liberty Bell. The room was colonial style, so not modern, adequate size (not very large) and very clean. We requested a quiet room, and given 4th floor at the back which was good. The breakfast was basic but not great, waffles were the best option. The eggs etc looked like they had been there too long. My main issue was with the air conditioning in the room, it was 93 deg outside so we needed it on all the time, unfortunately although it was very effective, it was either on full blast or off. It was like being in a wind tunnel and with the noise was impossible to sleep with it on. The staff were very helpful during check in & car parking. There was a fridge in the room, and ice machine/vending available. Apart from breakfast & air con, I was happy with the stay and would recommend.

"Lovely hotel!!"

5
27/06/2016

We just spent three nights here, and we loved it!! The location is fantastic - just a couple of blocks from the historical sites - easy walk. The breakfast was great - hot delicious breakfast!! There were cookies in the afternoon in the lobby, too!! Our room was fine - not large as this is an older historic hotel - but big enough. Refrigerator and microwave in the room. The people were so nice, too. The ladies who worked the afternoon shift made us restaurant reservations with which we were very pleased. Also, typed directions were given to us to take the subway to the baseball game which we appreciated. I would definitely stay here again - it was our favorite during our two week trip in the Northeast.

"Nice!"

5
27/06/2016

Once we got over the shock of trying to park to check in and then the shock that parking is a block away, we realized this place is worth it. Everyone we met that works there were so nice. Check in was slow, but they are very thorough with directions and such. Room was super clean and very comfortable. Breakfast was free and very good. We liked it so much we are staying again in August.

"Good location!"

4
27/06/2016

The location is great if you are in town to sightsee! The staff were very pleasant and helpful! As for the room itself , it was small but served its purpose. Breakfast was better than most complimentary breakfast. Hotel is clean and I would probably use it again.

"This hotel felt like home"

5
26/06/2016

The staff of Best Western Plus was very helpful and was always wondering what they could do to make sure our stay was enjoyable and comfortable. Lynn was very kind and helpful, and Lindsey was very friendly (even when we left at 3:30 AM!) Our family all agreed that this was the best hotel we have ever stayed at. All the attractions we wanted to see on our vacation were all in a walking distance from our hotel- including the very tasty pizza/ice cream shop next door. The breakfast was amazing, particularly the waffles. Overall wonderful experience and top notch service.

"Great Location! Highly Recommend"

5
26/06/2016

Staff was friendly and informative! Excellent location, perfect for our stay in Philadelphia. Close to all the historic sites, within walking distance. Clean rooms, great breakfast. Would stay here again, highly recommend.

"Perfect stay in Philadelphia"

5
25/06/2016

The location and The kindness of the hotel staff was The plus during out data in Philadelphia. Thanks to The receptionist Elisabeth for thr restaurant riservation. The Parking near The hotel is annotare plus.

"Great Location and Friendly, Helpful Staff"

4
24/06/2016

I highly recommend this hotel. My wife and I found the location of the hotel perfect for tourist looking to enjoy historical Philadelphia. All of the main historical attractions are neighing walking distance. The staff was very friendly and went out of their way to be helpful. One late evening we asked about having tea with our dinner, which we bought take out. Although, it was well past their 'Afternoon Tea and Cookies' service, the staff member didn't hesitate to get the tea out for us. One of many such kindnesses we experienced. The room was clean and comfortable. We didn't have any problems, but guests with valuables should know their was no in room safe. Breakfast offered a nice selection, however, the longer the stay the more tired it may seem. Our four days was fine, but I wouldn't want it for a week or more.

"Very Comfortable and Great Location"

4
23/06/2016

We were very happy at this hotel. Staff was very helpful, the room was very comfortable, and its location to Philly's historical sites is unmatched. Just a short walk down Chestnut puts you in front of Independence Hall. The advertised full breakfast was pretty typical of other "breakfast-provided" hotels. Lots of choices for pubs, small restaurants, coffee shops within walking distance. Much more of a couples hotel than a family hotel.

"Lots of charm"

5
21/06/2016

The hotel is older but with lots of charm. The room was comfortable even for four people. The staff was very friendly and helpful with suggestions. The hotel is in a great location with many attractions within easy walking distance and several dining options. I have stayed in other hotels in Philadelphia, but this was my most enjoyable visit.

"A wonderful place!"

5
18/06/2016

This is such a wonderful hotel! We absolutely loved the location, first of all, but the rooms and the common areas are just charming. The staff was wonderful and went out of their way for us in every possible way. We could not recommend this delightful hotel more strongly!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear ERG18 "This is such a wonderful hotel. "We could not recommend this delightful hotel more strongly!" Wow, what a great review, thank you so much. I'm delighted you had such a great time with us at the Best Western Plus Independence Park Hotel. Thanks for sharing your experience with the world! JM

"Absolutely enchanting!"

5
18/06/2016

Several colleagues and I stayed at Independent Park Hotel for a several-day business trip. We all agreed we will be returning for vacation! The hotel is quaint, classy, clean, incredibly welcoming with wonderful staff, and in the BEST neighborhood for walking, restaurants, shops! We will be back!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Katie M Thanks for the PERFECT TripAdvisor 5 star score and of course, for staying with us as well. I am thrilled that you and your colleagues found the Best Western perfect for your "several-day business trip" and that you all agreed to "return on vacation." This is great news. Also, I am pleased that you enjoyed the hotel and that everything was "clean" our staff "incredibly welcoming" and our location the "BEST". See you soon! JM

"philly trip"

5
17/06/2016

Great location for historic activites, Good parking value, Breakfast was delicious. Hot iitems as well as continental. Staff very helpful. Had cookies every evening. Snacks on Tuesday night. Would definatly stay her again.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Texasgroup, "Would definetly stay here again" Thanks for the PERFECT TripAdvisor score and for sharing your experience at the Best Western Plus Independence Park Hotel with the world! I am glad you enjoyed our "great location" "Good parking value." "delicious breakfast" and "very helpful" staff. This is great to read, thanks. Come back soon. JM

"Two days in the Old City"

5
17/06/2016

Great location -- historical landmarks and churches are close. A small hotel with a very helpful friendly staff and a clean facility. Parking at $17/night is a short block away, with in and out privileges. Enjoyed the Wednesday wine and cheese.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear clindgren 5 Stars - PERFECT TripAdvisor score, thanks. I am thrilled that you enjoyed our "Great location" our "very helpful friendly staff" and our complimentary Wednesday night wine & cheese reception. From your review, it looks like you had a PERFECT "Two days in the Old City" section of Philadelphia. Thanks for selecting the Best Western Plus Independence Park Hotel. Come back soon! JM

"Nice Stay"

4
16/06/2016

It was fun to stay in this historical hotel - extremely close to the historical sites. Pros • Close to historical sites • Historical building • Wonderful breakfast • Near restaurants and coffee shops Cons • Decor in room is dated and tired • Noisy pipes • Not as clean as we would have liked

"Amazing hospitality and location "

5
16/06/2016

I can't say enough about this hotel. We were welcomed as soon as we walked in and they stored our luggage for the day while we started touring the city. It gets better...we came back to refresh for dinner and we were greeting with wine, cheese & fruit. We just sat in the lobby and had great conversation with other travelers. This hotel is a fantastic find and amazing location!!!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Alyssa F, "This hotel is a fantastic find and an amazing locatipon!!!" "I can't say enough about this hotel" Wow, what great comments, thanks for sharing them with the world on TripAdvisor. We appreciate your staying with us and look forward to your return trip. JM

"Best part of our layover"

5
13/06/2016

My husband and I were stranded in Philly due to a connecting international flight issue. This hotel was best part of our delay! EVERY SINGLE person behind the desk was helpful, courteous and kind. They even held our bags for us between hotels because we had no other place to go. The staff here is so kind. The hotel is beautifully historic and in a really good location for sight-seeing. If we decide to come back to Philadelphia on purpose, we are absolutely picking the Best Western Independence Park for our stay!!

"Better than expected"

4
13/06/2016

Excellent location if you are planning to visit the historical sites, as well good walking distance to the restaurants and shops, Very cozy, excellent staff and delicious breakfast, the room was clean and comfortable beds. Overall very good.

"Outstanding Location"

4
11/06/2016

This hotel offers a great deal of historic charm and is within walking distance of many great Philadelphia Historic sites. The front desk staff will go above and beyond to help set up a great experience. It is not for the mobility challenged.

"Philly Vacation"

4
09/06/2016

We just wish to say how wonderful the staff was in accommodating us. We would especially like to express our thanks and appreciation of Lynn. From the moment that I began the reservation process, to guiding us in like air traffic control when our GPS took us to a rough neighborhood til when we left she was super. The location is perfect. We were able to walk to the tour buses and most of the historic attractions including the pier. There were several wonderful restaurants on the same street whose cuisine spanned the globe. There were Spanish tapas, Chinese, Afghan and more.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear arlynnh543 Thanks for the great review on TripAdvisor and for your selecting to stay with us at the Best Western Independence Park Hotel. We appreciate both! We are thrilled that you found our staff " wonderfull" and "accommodating" along with our location "perfect" for dining, sightseeing and exploring historic Philadelphia. Please come back and see us again. JM

"Great location and brilliant service"

5
09/06/2016

We stayed here for 2 nights in early May as part of our road tour of Eastern USA. The hotel is right in the centre of the historic part of town and everything was within easy walking distance. The room was well appointed and the entrance and breakfast areas very pleasant. The highlight was the service - the staff are so accommodating and provided great advice on sites / streets to see and places to eat. We were made to feel so welcome, the lady on the front desk was just wonderful.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear DanandLiz3107 Thanks for staying with us and for giving us a PERFECT 5 Star review on TripAdvisor. What great news. I am glad you enjoyed your stay, found our rooms "well appointed" and our staff "so accommodating." We appreciate your telling the world about our "Great location and brilliant service", please come see us again soon. JM

"A lovely hotel in historic Philadelphia"

5
09/06/2016

We enjoyed our stay at the Best Western Plus Independence Park Hotel. This historic building is well decorated - beautiful lobby, nice appointed room. Walking distance to all the major historic landmarks. Breakfast offered a nice selection; staff was attentive; bed was comfy. We'd come back here in a heartbeat!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear giddyupblueman, "We enjoyed our stay at the Best Western Plus Independence Park Hotel." "We'd come back here in a heartbeat!" Wow, thanks for the wonderful comments and for awarding the Best Western Plus Independence Park Hotel a PERFECT TripAdvisor 5 Star score. We appreciate your staying with us too! I am thrilled that your stay with us so joyfull and that you found the Best Western Plus Independence Park Hotel to be "a lovely hotel in historic Philadelphia" Come back again! JM

"Excellent find in center City, Philadelphia"

5
06/06/2016

A very charming nest for the city travelers, who love to walk around historic Philadelphia, in close proximity to Independence Hall and the Liberty Bell. The staff are friendly, the atmosphere is welcoming and the service is excellent. The rooms are spacious for city standards, very clean, with comfortable beds. The receptionist, Lindsey deserves a thumbs up for her exceptional service as front desk person. She is friendly, very helpful and goes out of her way to make the guests feel welcome and make your stay memorable. The morning free breakfast is the best we have ever had- with pancakes and waffles, scrambled eggs, toast, cereal, great oatmeal, fruits, breakfast sausages and a very friendly staff, who refill the food trays promptly and help with whatever needs the guests may have. I highly recommend this hotel to anyone who is looking for great service and comfort in center city, Philadelphia.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear thomas-Sommer " I highly recommend this hotel to anyone who is looking for great service and comfort in center city, Philadelphia." "The morning free breakfast is the best we have ever had" Wow, what great comments and a PERFECT TripAdvisor score, thanks. And thanks for selecting the Best Western Plus Independence Park Hotel. I am also thrilled that you mentioned that "the rooms are spacious" and they are "very clean, with comfortable beds." Thanks. Plus, I am glad that "Lindsey provided you with "exceptional service" at our front desk. We appreciate your staying with us and also for your glowing comments posted on TripAdvisor. Come back soon. JM

"Location and staff are excellent!"

4
05/06/2016

The location is excellent as it is in walking distance to Independence Hall, Liberty Bell, Constitution Center and all the other sites in that historic area. The Franklin Institute is a short drive. You pull up in front of the hotel and a get a parking pass to be able to park in a garage about a block or so away. From the moment we walked in the staff was excellent; they were super friendly and helpful. We could check our bags in since we were early and the room wasn't yet ready. The lobby has tables and chairs and we played a game they had available there. Breakfast is included and they have make your own liberty bell waffles, oatmeal, and other hot options. The breakfast staff were also very kind and helpful. The room was a nice room with two double beds. A new museum is being built across the street, which will make the location even better. We fully intend to return to this hotel on our next trip to historic Philly.

"You'll love the Liberty Bell Waffle!"

5
05/06/2016

The waffle iron at breakfast has a Liberty Bell embossed in the center. How cute! This hotel is on the National Register of Historic Landmarks - so more than likely it is not required to be ADA compliant. It is not. The doorways are not big enough for wheelchairs and there are steps to get into the building (without handrails) making the luggage cart next to useless. I'm guessing most people that come here, come by plane, so they've got a carry on and wheelie bag. Road Trip folks that come with picnic baskets (not to be left in the car) and whole bunch of other stuff really need help getting their stuff inside. Fortunately, Joe the Maintenance Man is always eager to help. If you're struggling with luggage, ask for Joe. The room I had was nice, even if the view was of another building. But, y'know, we're in the Historic district - go OUT if you wanna see stuff. Breakfast was set up in groupings - over here was the hot stuff (eggs, sausage, etc.) around the corner were the cereals, waffles & breads. Over there was the coffee & juice station. It kept any one item from being crowded. I was there for 3 nights. One day I managed to get back early enough for the tea & cookies. I missed the wine & cheese party because I was still out sightseeing. You can hardly get a better location than this. Right across the street they're building the new Museum of the American Revolution. Three blocks down is Independence Hall (and a bunch of origination stops for the bus tours...and the Ducks tour.) It's a short walk to Betsy Ross' house and a whole lot of other historic sites. I didn't compare prices with other hotels in the area. I understand my room usually goes for $299 a night, but I had BW rewards points and stayed for 36,000 points per night. (I'd been saving my points for years to do this trip.) Wrapping up, if you're going to Philly, stay here.

"Nice hotel!"

4
04/06/2016

Loved the Liberty Bell shaped waffles! I was disappointed there was not a laundry facility on site. Lynn, the staff member who checked us in, was awesome! Parking was a bit of a hassle, but manageable. Hotel was well within walking distance of all attractions (except Rocky steps). Great stay!

"Great Location - Clean Room"

5
04/06/2016

This was our first time to Philly. We wanted to stay somewhere where we could walk to different establishments. This hotel was great! Located in between Old City & the Historic Districts. Lots of bars/restaurants nearby. This hotel offered a package that included parking for the evening. Breakfast included as we as afternoon cookies! We would stay here again!

"A Best Western, who knew?"

5
04/06/2016

This is a lovely, quaint, boutique style hotel. Excellent location to historic sites in Philadelphia. The staff is friendly, knowledgeable and very, very happy to help and to answer any questions. We got some excellent dinner recommendations. The rooms are lovely but small (we were not surprised given the location) keep this in mind if you need space. That is the only reason for a 4 star rating on the room. We would stay here again in a heartbeat. There is an excellent gelato place right next door and a nice coffee shop right down the block. Everything is within walking distance. The parking garage, although around the corner is still convenient. This section of the city is quite compact.

"A Problem turned around!"

5
02/06/2016

We had a problem (with parking and front desk staff). The General Manager was very responsive. We are now completely satisfied! This is not common in our experience. Otherwise, the hotel is very historic and in an excellent location!

"Terrific location. Extensive breakfast included."

5
02/06/2016

Great location-half a block from the Ben Franklin Homestead Museum, and just another block to Jewish Cultural Museum and the Independence Mall. I was traveling solo;had a room with one double/queen bed. Room is quite small but bathroom was spacious (unexpectedly so) and very clean. I requested a "quiet" room not near the elevator and my room location was perfect.

"Great Convenience"

5
01/06/2016

In the heart of Center City near the subway, restaurants and clubs. Check in was a breeze and parking was affordable. I stayed at the Hilton last visit which I found to be dumpy. Room was clean and well maintained. The only criticism was by hotel staff hinting at writing a comment card about them so that they would get a bonus!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Lorrie N, Thanks for giving the Best Western Plus Independence Park Hotel a PERFECT 5 Star score on TripAdvisor, this is great news! I am happy that found us to be way nicer than the Hilton that you stayed at last time, that our "check in was a breeze" and your "room was clean and well maintained". Thanks! We appreciate your business and gracious comments on TripAdvisor. Thanks JM

"Overpriced, but otherwise no complaints"

5
31/05/2016

Very clean. The hotel has character. Great location and very conveniently located near the water and plenty of restaurants to walk to. Breakfast options were disappointing but at least it was free. It's just overpriced simply for being a historical hotel.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Danitza V, PERFECT score! Thanks for giving us a Perfect 5 star review on TripAdvisor, this is fantastic news. I am also thrilled that you found our hotel to be "very clean" with a "great location" and "very conveniently located". Thanks, we agree. As for our rates, please note that on holidays, special events and a few other dates our prices may increase, however, we are traditionally the best value in Old City all year long. Anyway, we thank you for your gracious words and for selecting the Best Western Independence Park Hotel. Come back soon. JM

"I made a good decision to stay here"

5
23/05/2016

I read a lot of reviews and did my research before making a decision to book 2 rooms for 3 nights at this hotel. The biggest selling point was LOCATION! We parked our cars after checking in and did not use them until we left to drive to Gettysburg. It was great to just walk out of our hotel and head down the street to all the historical buildings. The next good reason was the breakfast. This has to be the best breakfast we have ever had at a hotel,0 and the staff was so attentive and friendly. They had real plates and silverware, excellent waffles, oatmeal, and a rotation of hot items. Lots of room and very clean. Yes, rooms were on the small size but they were very clean and it is a historical hotel. The grandkids loved the cookies in the late afternoon!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Maxine B "I made a good decision to stay here" We love an educated consumer and it seems like you did your research before staying with at the Best Western Plus Independence Park Hotel. But, we love a satisfied guest even more! Thanks for doing your research and thanks for giving us a PERFECT review score on TripAdvisor, this is great news! I am happy that you found our complimentary breakfast to be the "best breakfast we ever had at a hotel" and that our "staff was so attentive and friendly". Excellent! And I am glad your grandkids "loved the cookies in the late afternoon!" Thanks for staying with us and for your kind words. Come back soon JM

"Perfect location, great staff, free cookies!"

4
23/05/2016

I've never been to a hotel with more friendly smiling staff than here. Always helpful and nice. The room was ok, nothing great, but clean and comfy beds. Would def stay again if I can visit Philly again.

"Average hotel in good location"

3
23/05/2016

We stayed two nights at this hotel and were a bit disappointed, having read such good reviews on Trip advisor. The location is excellent, but the rooms are tired and badly in need of a refresh. Breakfast was adequate but that is all. We had some luggage issues on checkout and needed the kindly help of the housekeeping staff to assist, as no one else was prepared to help. I was only offered a luggage trolley which I could not manage on my own. The room was quiet and the bed was comfortable.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear mgaMelbouirne, Well, I am glad your "room was quiet and the bed was comfortable," and that you found our location to be "excellent"; this is good news. Thanks for staying with us and for posting your review on TripAdvisor. As for your comments about our guest rooms and breakfast, I am sorry but we strongly disagree. We do however respect your opinion and appreciate your staying with us. Be well. JM

"Great stay!"

4
23/05/2016

One night stay and the hotel was in perfect location. Hotel staff are great, offsite parking wasn't much of a hassle, rooms are clean and comfortable - microwave and refrigerator are a plus. Walking distance to the sights and lots of restaurants and bars. Great breakfast included!!

"Surprised and Delighted"

5
23/05/2016

The staff are exceptionally helpful. I needed a last minute room during a high traffic week and they - Lyn at the front desk and Jessica the GM - stayed in touch with me with periodic updates until one opened up. Lyn greeted me on arrival with genuine feeling as a person, not a number. This was real personal service, not lip service, something you don't find much anymore. I've stayed in a number of hotels in Philly, and the BW plus Independence Park is now my number one choice for future visits. The rooms are not as spacious as newer hotels, but they are clean and well appointed. As a welcoming, well located boutique hotel, it is absolutely top notch. My expectations were exceeded and I'll definitely be back.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear maggzz2, "I've stayed in a number of hotels in Philly, and the BW plus Independence Park is now my number one choice for future visits." "I'll definetly be back." Wow, what a great review. Thanks. I am also thrilled that you found our rooms "clean and well appointed" our staff "exceptionally helpful" and that your "expectations were exceeded" here at the Best Western. Maybe this is why you gave us a PERFECT score on TripAdvisor! Thanks again. Come back soon. JM

"Vacation stay"

5
22/05/2016

My husband and I stayed here for three nights while exploring Philly. The staff could not have been nicer. Especially Lynn. The room was nice and comfortable. Breakfast was okay. Pretty much like you find anywhere. We would stay here again.

"Good Location Great Service"

4
21/05/2016

We stayed here one night. The staff was very pleasant at check in and check out.Breakfast was just ok but enough to get you started in the morning and hold tip lunch. It was just OK. The location was great you could walk to Independence Square.

"Waffle"

5
21/05/2016

very cosy hotel in historic building with a Liberty Bell waffle iron at breakfast, and a friendly staff! Also tea and cookies in the lobby in the afternoon. I have nothing else of interest to say about my brief, but enjoyable experience...

"Historical hotel"

3
20/05/2016

We stayed at the hotel as the location is excellent. We were able to walk to almost all our obligations, including a fancy dinner. The room was well appointed, the bed was comfortable and everything was The staff were lovely and very helpful. However, despite the high ceilings, we could hear every foot step of the folks who were staying above us. I'm not sure I would choose to stay here again unless we asked for a room on the top floor.

"enjoyable stay"

4
19/05/2016

Great location, quaint hotel, really good breakfast. Parking was easy. Once we pulled up, someone was there to great us and gave us a 30 min parking permit while we unloaded. Parking garage was just around the corner.

"Quaint Hotel in the Historic District"

5
18/05/2016

We really liked this hotel because it was very close to Independence Hall, Liberty Bell, Philadelphia Mint, and close to many other National Park sites and Philadelphia sites in general (City Hall-13 blocks; Reading market-9'ish blocks). They have a really good breakfast every morning, tea and cookies every afternoon, and a wine and cheese get together on Wednesday (during our stay). Close to some good bars, restaurants, and eateries.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Kevin L, "We really liked this hotel, because it was very close to Independence Hall..." "They have a really good (complimentary) breakfast every morning" Plus, you have given us a PERFECt TripAdvisor score, thanks so much. We appreciate your selecting the Best Western Plus Independence Park Hotel and for posting your perfect TripAdvisor review. Please come back again. JM

"Great location"

4
17/05/2016

We stayed here to attend a wedding at Camden NJ aquarium. The location was excellent for sightseeing(within walking distance) the Liberty Bell, Independance Hall ect...Close to great restaurants and shopping. The staff was very helpful and friendly. Their Continental breakfast was very good. It was very pricey though.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear G1960verna, "The location was excellent for sightseeing" and "the staff was very helpful and friendly" and the complimentary "breakfast was very good". Thank you, thank you, thank you! We appreciate your staying with us while attending the wedding at the Aquarium and for posting your wonderful review on TripAdvisor. This is great! I am pleased that you enjoyed your visit with us and told the world about the Best Western Plus Independence Park Hotel. As for your comment about our rates, please understand we do our best to keep our prices competitive for everyone and have traditionally been successful in this mission. Anyway, there's plenty to see and do here in Philadelphia, hopefully you can come visit again soon. THANKS JM

"Great hotel"

5
17/05/2016

Don't be fooled by the Best Western name - this is a beautiful boutique hotel located within walking distance to many tourist attractions. Although our room was a bit small, it was very clean and the furnishings were nice. We enjoyed the complimentary cookies in the afternoon and the free breakfast including Liberty Bell waffles. Wifi signal was strong and did not have any issues connecting to the internet. Staff was friendly and knowledgeable. Would stay here again!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Carrie S, "This is a beautiful boutique hotel" we "would stay here again". Wow, what great comments, thanks for staying with us and for posting your review on TripAdvisor. Plus, I loved your mentioning that our "staff was friendly and knowledgable" and that you "enjoyed the complimentary cookies" and your room was "very clean". We love taking care of our guests and love reading reviews such as yours. Thanks again. JM

"Lovely last minute stay"

4
16/05/2016

We were not planning on staying overnight but decided at the last minute. We got the last room at this quaint old city hotel. It was very clean, the staff were friendly and the breakfast room was very inviting. We also loved our room with the high ceilings and interesting layout. The only downside is parking.

"Wonderful boutique hotel"

4
09/05/2016

This is a small boutique hotel in a historic building in down town Philadelphia. Parking is an extra charge but conveniently located in a parking garage around the corner. As you'd expect in a historic building the rooms are not large, but nicely furnished, clean and comfortable. It was very quiet at night and we slept well. Staff were very friendly and helpful. Breakfasts were the typical Best Western buffet.

"Historic building, great location."

4
04/05/2016

Great old building, in a good location to see the majority of the historic spots in Philadelphia. The staff is very friendly. The rooms are comfortable and nicely appointed. There is a decent breakfast available on the lower level of the hotel. Very good location, since Philly is such a walkable town.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Anna H. Thanks for selecting to stay with us at the Best Western Plus Independence Park Hotel. And for posting your favorable comments on TripAdvisor, we appreciate both! I am also pleased that you found us to have a "great location" and our "rooms comfortable and nicely appointed." Plus, it's always great to read reviews that mention how our "staff is very friendly." Thanks so much. Anyway, we look forward to your return trip to Philadelphia and seeing you again. JM

"Worth the Cost"

5
03/05/2016

This hotel was so close to a lot of sight seeing!!! Our room was very clean and staff was so courteous. They also offered the best continental breakfast I have ever had ?? The only thing I didn't like was the parking. We had to park in parking garage down the street from hotel.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Laura V, Thank you for staying with us at the Best Western Plus Independence Park Hotel. And for giving us a PERFECT 5 Star score on TripAdvisor, wow! I am also pleased that you found your stay with us to be "Worth the Cost" and that your "room was very clean" and our "staff was so courteous." This is great, thanks. Plus, thanks for describing our complimentary full American breakfast buffet as "the best, I have ever seen!" Honestly, we agree. As for your comment about parking, since we are Philadelphia's most historic hotel, built in 1856, long before the automobile we don't have a garage on site. However, we have selected the closest garage to the hotel and we do offer our guests Philadelphia's best parking deal including unlimited in/out access! Thanks again for staying with us and for sharing your wonderful comments on TripAdvisor. Come back soon. JM

"Has that "B&B" Ambience-- and so Close to the Historic Attractions"

5
03/05/2016

We LOVED this Best Western Plus for lots of reasons: location, location, location. Within walking distance of so many of the "Independence" sites, as well as Christ Church, the Jewish history museum, and good restaurants. Stayed there 3 nights and also loved the moderate price. Recommend you book directly with the hotel... it's less if booked in advance, and you can sign up for the "points" program. We did not need (or want) a car... parking nearby would be expensive. We used cabs, UBER is an option, and we bought a "hop on / hop off" for 2 days , and got around just fine. The breakfast was pretty good, too with choices including waffles, oatmeal, the usual breads and muffins, yogurt, fruit, eggs, and a meat choice. It was the "ambience" that sets this apart: with the high ceilings, super-comfy beds and welcoming lobby.... it reminded me of a New England B&B .... but a LOT less $$$. And the staff was great... we especially appreciate the evening manager; He recommended very good restaurants and let us in when we were a little late. (They lock the front doors at night, but you use your card key). Only complaint: a major bldg. renno is going on across the street, but that is "daytime" noise.

"A Nice Hotel In A Nice Location"

5
03/05/2016

Best Western offered very nice amenities in a prime location within the old city of Philadelphia. We were able to comfortably walk to many locations within 1 - 1 1/2 miles from the hotel. We were also afforded the luxury of being situated next to several highly rated restaurants.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Thomas_Marshall, Wow, you gave us a PERFECT score in your TripAdvisor review. Thanks for the Five Stars and thanks for selecting the Best Western Plus Independence Park Hotel. I am glad you you enjoyed our "very nice amenities" and "our prime location" in Philadelphia's Old City Historic District. And that you were able to "comfortably walk" to the many national attractions near by. This is great news. We appreciate your staying with us and your taking the time to share your thoughts about the Best Western Plus Independence Park Hotel with the TripAdvisor family. Come back soon! JM

"Excellent for customer service, comfort and convenience"

5
02/05/2016

Lynn who checked us in is awesome! She's efficient, professional and personable with excellent customer service skills. We checked in on Wednesday just in time for wine, cheese, crackers and fresh fruit in the lobby. After a five hour drive it was a pleasant and welcome surprise. Elizabeth who oversaw the cocktail hour was engaging. Both Lynn and Elizabeth shared valuable local knowledge and recommendations which were greatly appreciated. The lobby is conservatively elegant with the open staircase yet invites people to sit and converse around the fireplace or play games provided by the hotel. We felt like royalty in our king-size, pillow-top bed in the middle of the room with 14 foot ceilings and royal blue damask drapes. The rooms are very comfortably appointed. I needed a sewing kit and was happy to find one provided with the bathroom amenities. Breakfast was plentiful. We've stayed at other Best Western hotels that provide similar breakfast options: make your own waffle, hot oatmeal, yogurt, eggs and sausage but none match the quality or care provided by the staff. The location is ideal as it's within a 5-20 minute walk to many historic sites including Independence Hall, Liberty Bell, Reading Terminal Market, Elfreth's Alley and the US Mint. Finally, Capofitto, next door serves gelato that is molto bene!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Vivian D, Wow, a PERFECT score! Thanks for staying with us and for giving the Best Western Plus Independence Park Hotel a PERFECT TripAdvisor score. This is great news. I am thrilled that you found our staff "efficient, professional and personable with excellent customer service skills", that your rooms were "very comfortably appointed" and you felt like "royalty in your king-size, pillow top bed" with "14 foot ceilings". How fun is that! Thanks again for staying with us and for telling the world what an "Excellent" time you had at the Best Western Plus Independence Park Hotel. Come back soon! JM

"Great Place to stay in the city! Excellent Location!"

5
01/05/2016

We stayed here to go to the baseball game. It was the perfect location for all of the historical events we visited as well! I would suggest this hotel. Everyone was kind, the rooms were clean and the breakfast was great. Great Job Best Western!

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear cjccapril, "I would suggest this hotel" - " Great Job Best Western!" Thanks for the PERFECT review on TripAdvisor and for telling the world about your stay at the Best Western Plus Independence Park Hotel. This is fantastic news. I am glad that you found us to have a "perfect location," that "everyone was kind, the rooms were clean and the breakfast was great." Awesome! Travelers rely upon TripAdvisor's reviews to assist them in their travel plans and your review clearly provides this service. Thanks again. JM

"Great Hotel in Old City"

4
27/04/2016

The Best Western is in the perfect location for visiting the Old City, everything is within walking distance. Good breakfast: oatmeal with all the fixin's, waffles and real maplesyrup. Very helpful staff. Excellent restaurants nearby: Italian, spanish tapas, Cuban, Mexican and classic American bugers and not a TGIF insight.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Robert W, "Great Hotel in Old City," thanks for the wonderful review and for staying with us at the Best Western Plus Independence Park Hotel. We appreciate both! I am thrilled that you found us to have "the perfect location" and that "everything was in within walking distance" from our hpotel. This is great information for TripAdvisor readers seeking a convenient place to stay in Philadelphia's Historic , thanks. Also, I am glad you enjoyed our complimentary full American breakfast buffet and found our staff to be "very helpful". Come back soon... JM

"Excellent location, friendly staff"

4
26/04/2016

With a discount, this historic hotel is a nice place to stay. However, don't be surprised that noise travels easily at night. The couple next door seemed like they were in our room--a little disconcerting for a few moments (could have been extremely uncomfortable). The staff is welcoming and helpful. Breakfast is above average--with a make-your-own waffle iron that has the Liberty Bell in the middle. The location is IDEAL. If you don't like large, busy hotels, this could be a special find. Ask for a quiet room, away from others. Note, construction is going on across the street (looks like a museum is being built). Might cause a little noise or traffic.

"Location, location ... and service"

5
25/04/2016

Outstanding location, at the heart of the historic district. 5 min walks to Independence Hall, to the Liberty Bell , to the visitors center, to Penn's Landing... and to SPTA subway station. Great variety of restaurants within walking distance. Staff was very friendly and helpful. Breakfast was good. Room had no view but very quiet which was our top priority. We will come back !

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear stism, "We will come back!" Wow, these are some of my favorite words, although I did love others in your review. So, thanks for staying with us and for giving the Best Western Plus Independence Park Hotel such a great review. I am also glad you found our staff "very friendly", your room "very quiet", our complimentary breakfast "good" and our location "outstanding." Awesome! We appreciate your selecting to stay with us and also for sharing your experiences with the world through TripAdvisor. Come back soon! JM

"Great Location"

4
25/04/2016

Great location to walk to the major activities. Very good restaurants in the area. Very safe for walking. Short Walk to Liberty Bell, Independence Hall and Betsey Ross House. Breakfast buffet was good.

"Great Stay - Outstanding Staff - Very Close to Sights"

4
25/04/2016

I was in town for a wedding and elected to stay a couple extra nights to catch the sights since I've never been to Philadelphia before. Upon arriving, I was met curbside by someone to help with my bags. Check in was a breeze and upon offering that this was my first trip to Philadelphia, I got several tips from the staff as to events and locations to see. The room was nice, the bathroom sparkling and I was amazed at how someone came by every day of my stay and asked if everything was up to my satisfaction and if I needed anything. Of course with a smaller property like this is the personal service is a bit easier to pull off. But it was still exceptional. The complimentary breakfast was your typical fare: danish, scrambled eggs, sausage, toast, bagels, biscuits & gravy, etc. It was hot and fresh and flavorful. Although I didn't avail myself of it, there's a daily 4PM "Tea Service" in the lobby. I DID however take advantage of the 24HR fresh coffee and flavored water. As it's name implies, it's just a couple blocks from Independence Park. There's loads of other sights within a couple blocks walk. I checked out the Polish American Heritage Museum. That brought back a lot of childhood memories. There's a GREAT Pizza joint just a couple doors down and plenty of places to grab a drink.

"Perfect"

5
23/04/2016

This hotel is an historic site but don't let the outside fool you. It's like stepping back in time. The atmosphere is quaint and the staff are very friendly and helpful. The location could not be more perfect as it is within walking distance to the various historical sites and the US Mint! The free breakfast is delicious with choices for all - try the chocolate liberty Bell waffles - our daughter loved them. The hotel is a little dark but that adds to the charm! Our daughter was there to take a test - we simply removed a lamp shade to give more light for her to study. It's close to good eating places as well with a gelato place next door, Marmont steak house and Franklin fountain icecream all within walking distance. They even have a functioning old fashioned phone! We would definitely stay there again!

"4 Stars for location and breakfast - room was BOO"

4
20/04/2016

So my teenagers called this hotel room the Haunted Mansion room when we walked in. So funny. There was room for the beds, dresser/TV and one small table in the corner. Not much space for anything else. The bathroom vent in the ceiling was literally hanging off the ceiling. Gladly, it didn't fall on our heads. The location however was fabulous. You are right in the middle of historic Philadelphia with all of the historic sites right around you. The breakfast was served in a nice little dining room and my son loved his Freedom waffle (I think that's what they called it). Its just a Belgian waffle with the Liberty Bell imprinted on it, but he thought it was cool and tasted good.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Bruin97, Thanks for staying with us at the Best Western Plus Independence Park Hotel and for posting your review on TripAdvisor. We appreciate both. I am glad that found our hotel's location "fabulous" and "right in the middle of historic Philadelphia", this is great news. Plus, I am thrilled that you son "loved his Freedom waffel" and that it "was cool and tasted good." Thanks. As for your room comments, we appreciate you feedback and have immediately checked all bathroom ceiling vents, so all is good. Additionally, we do have several guest room types and sizes, so for your next visit, perhaps a double Queen room might be of interest, since they are larger and more spacious. Thanks again. Come back soon. JM

"Lovely & great location"

5
20/04/2016

Best Western- not me you say, but wait....this hotel is Charming! It's an old building restored and lovely. The room was plenty big, the lobby is very nice, the staff was very friendly. Great breakfast, the standard free Buffett with make your own waffles, sausage, fruit, everything you need. I also liked that they emailed me in advance with the pass and garage details. Very professional staff. Only down side, we were there Sat night and it was pretty loud outside until 1:00 am. It is a bar/ restaurant area so somewhat expected. Our room faced the street so you may not have that problem with an inside room. Even so, I recommend this hotel.

"Charm & Comfort"

5
19/04/2016

Historic charm, comfortable bedding, nicely decorated room in center of Old City within walking distance of most sights. Nice lobby tables with games while relaxing together. Wine & Cheese Wed. & Tea times daily made pleasant experience when tired from sightseeing, etc. Great restaurants/bars beside and short walk.

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5
19/04/2016

A very pleasant stay with above average accommodations. The staff was very courteous and helpful. I was given the government discount because I was there having been called for federal jury duty. I would recommend it for anyone else in the same situation because it is within easy walking distance of the courthouse.

InnsofDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Fred F, Thanks for giving us a PERFECT score on TripAdvisor, for describing our staff as "very courtious and helpful" and for telling the world that you "would recommend" the Best Western "for anyone". We appreciate your kind words. I am not sure why your review title is "?" but since you seemed to love staying with us, I guess this is a good thing. Hey, thanks. We also appreciate your selecting to stay with us while serving on federal jury duty and for telling others to do the same. Thanks again. JM

"amazing staff and location"

5
19/04/2016

This hotel is a gem. It is a small boutique hotel in the heart of the historic district in Philadelphia. We were within a 5 minute (max) walk to Independence Park, Liberty Bell, Betsy Ross house, the U.S. Mint, Ben Franklin's house, printing press, Penn's Landing and so much more. There was easy access to public transportation near by as well. You are also within a minutes walk from a great brew pub, eclectic bars and delicious, unique restaurants. We didn't need our car at all. The staff was amazing. From the front desk people who helped answer any questions (One person who had just gotten off duty even walked us to our next destination), to the cleaning staff who wrote us hand written notes telling us to enjoy our stay, to the maintenance guy who helped us carry out our luggage. They were amazing. I can't wait to go back.

"Great hotel in historic district"

5
19/04/2016

Beautiful historic hotel. Clean comfortable rooms. Delicious hot breakfast. Would stay at this hotel again. When in Philly I would recommend the river loop Bike trail (rentals right near the Art Institute) and Happily Ever After ice cream and frozen yogurt.

"Location, location, location"

4
17/04/2016

A small hotel that's a few blocks from Independence Hall. I was here for a small conference. We select it largely for its great location. The bedrooms are spacious and clean. I have 2 criticisms. First, the fan blew air on my face when I slept, which I dislike. So I had to shut off the fan before sleeping. Second, the folding chairs set up in one of our business rooms were very very uncomfortable.

"Easter getaway"

5
16/04/2016

Pleasantly surprised. Wonderful ambience, great staff. Woke up to Easter Eggs on the door. Later that day, the receptionist had hidden eggs for the kids to "hunt" for. She was just as excited for the kids as we were. Breakfast was free but still good and plentiful.

"My Review"

5
13/04/2016

A Very nice hotel. It is right in the heart of all of the historical attractions. So, everything is accessible. Breakfast is also included. But, I must confess, I did not have the breakfast at the hotel. A very nice hotel.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Good day Vincent E. Thanks for staying with us and for your TripAdvisor review, you gave us a PERFECT score, thanks! I am pleased that you described the Best Western Plus Independence Park Hotel as "A very nice hotel." We agree. Please come back again, and PLEASE join us for our complimentary Full American breakfast, it's absolutely fantastic. And did I mention that it's complimentary! Thanks for staying with us. JM

"Nice stay!"

4
11/04/2016

Great location, wonderful staff, gorgeous outside and main entrance. Small rooms and very dark inside - but you don't go to Philly to stay in your room! We would certainly come again and stay again. Also good deal for to location and access to everything around!

"Nice, pleasent stay in central located hotel"

3
10/04/2016

Friendly, helpful staff, gives you a personal and pleasent feeling about the hotel. Rooms are spacious (certainly if you travel with children). Parking facilities are located on a short walking distance.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear christophedesmedt, I'm glad you found your stay with us to be "Nice", our staff to be "friendly" and "helpful" and your room "spacious". This is great news. Thanks for staying with us, please come back again... JM

"Great Hospitality"

5
09/04/2016

I live near Philadelphia but stay at hotels regularly in center city for both business and pleasure. This was my first stay at the Independence Park and I most definitely will return. I was there on business for a three night stay. Independence Park has the quaintness of a small boutique hotel, with the hospitality of a bed and breakfast. All staff, from the front desk to housekeeping were very welcoming and friendly. Particularly the gentleman who took care of maintenance, on a daily basis he would speak to me and make sure the I was satisfied and the needs of all guests were addressed. Situated in the heart of Old City, Independence Park is a very short walk to the great variety of restaurants, pubs and nightlife of the area as well as the variety of historic sites. The amenities include a free breakfast; coffee, tea and cookies in the afternoon, and wine and cheese on Wednesdays. My stay at the Independence Park was a respite for relaxation from the intense business matters with which I was addressing during the day. Highly recommended.

"Great stay"

5
08/04/2016

Friendly staff, great location, nice room! Near great restaurants, walking distance to historic sights, you can walk up to your room (don't have to take the elevator) and they have a partnership with a parking lot too if you have a car.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear 876anonymousa876 "Great stay" and what a great review, thanks for the PERFECT score on TripAdvisor. I am thrilled that you enjoyed our "friendly staff, great loacation, nice room" and how we are "near great restaurants" and "walking distance to historic sights". We agree! Thanks again for staying with us and for telling the world about your "great stay" at the Best Western Plus Independence Park Hotel. JM

"In the Center of It All"

4
06/04/2016

If you're looking for a hotel which is in the center of the historic district of Philadelphia you do not have to look any further! Great sites, great location for some of the best restaurants and a hotel that is not cookie cutter! Parking is reasonable and no more than a block away with in/out option.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear ifiwereu, "In the Center of It All", wow what a great title for your review. Thanks for staying with us and for your detailed and gracious words. "Great location", "best restaurants" and "parking is reasonable" are all accurate descriptions of what our guests enjoy at the Best Western Plus Independence Park Hotel, we agree. Please come back again. JM

"Truly impressive staff"

5
03/04/2016

During early March 2016, I had the pleasure of staying at this hotel while my wife was hospitalized at Pennsylvania Hospital. I was very well pleased with everything about this facility and especially with the staff. The front desk staff, and in my case especially Lindsay and Craig, are absolutely the nicest, friendliest, most helpful, knowledgeable people I have encountered in quite awhile. They helped to make what was a bit if a difficult situation for me much easier to deal with and for that I am very appreciative. While the hotel building is historic it is very well maintained throughout. The entire hotel is clean a testament to the housekeeping staff who obviously take great pride in their work. After all, clean is what you are looking for and they deliver. The rooms are comfortable as was the bed. The breakfast was very good and the staff in the breakfast area were also wonderful. This is definitely a place that I would recommend.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Longstreet, "This is definetly a place I would recommend." "I was very well pleased with everything about this facility" Thanks for staying with us and for taking the time to post your "Truly impressive" review, we appreciate the time you took to post this review and your staying with us. Also, I am pleased that our staff helped you and your wife through this difficult time, that's good news. Thanks again. Best wishes JM

"Elegant and not Glitzy"

5
03/04/2016

This is a lovely, elegant but not glitzy boutique hotel in the absolute heart of the historic district. The style of the hotel is right for its location. It is quiet- which is rare. The breakfast, was quite good, and the setting, in the glassed-in courtyard, is perfect. The lobby is small but homey, with cookies, coffee, ice water available. Hotel staff very friendly and helpful. The new Museum of the American Revolution is being built right across the street and Independence Hall is only a few blocks away. Restaurants are nearby as is good public transportation. We thoroughly enjoyed our stay here and plan to return.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Joanjoel, "We thoroughly enjoyed our stay here and plan to return." Thanks for such kind words and for such a wonderful PERFECT score review you posted on TripAdvisor. We appreciate everything. Plus, I am thrilled that you found our staff, location, style and historic boutique nature "perfect". Thanks again for telling the world about your stay with us, please come back soon. JM

"Simply the Best"

4
02/04/2016

For a historic hotel in downtown Philadelphia it was a superb hotel. Right in the center of the action. The breakfast was very good and the staff were extremely helpful and friendly. The old hotel was well kept. It was a joy staying here. Just a few blocks down the road is where history was made, a very easy walk to the good stuff. Plenty of restaurants in the area. Just park the car and enjoy the walk.

"Wonderful stay"

5
02/04/2016

Can not say enough about this hotel. Well located with a welcoming staff that was always available and happy to answer any questions we had including restaurants, transportation and sight seeing. Room was clean and quiet. Breakfast was very good and room was spacious. I hated to leave!

"Best place ever!"

5
02/04/2016

You must stay here! The nicest staff and the most wonderful free breakfast every morning. Perfect location. We walked everywhere! Hotel was beautiful and the staff was top notch. Can't wait to go back!!!

"Excellent Again!"

5
01/04/2016

I stayed here with my daughter in 2014 and had such a wonderful experience that I booked it again for a trip with my husband. We loved the location, the atmosphere and the service. It is a small heritage hotel with a lovely lobby which entices you to sit and enjoy the ambience of the "Old Town" and Afternoon Tea and Cookies. You are walking distance to all the historic sites and some nice restaurants. Philadelphia is quite easy to walk, and so we also went across the city to the LOVE Fountain, the Art Gallery district and the Reading Terminal Markets quite easily, though buses also service those areas from near the hotel. Our King room was on a high floor overlooking Chestnut Street. The décor is lovely, and although there is construction of a new museum happening across the street, inside the room was cosy with thick drapes and beautiful furnishings. Breakfast was a simple but delicious buffet, and you really must try a Liberty Bell waffle. Staff were very helpful. When my niece rang the hotel at 10:30 pm with travel arrangements for the next day, we found a handwritten note slipped under our door from Lyn at the Front Desk. We so appreciated the time she had taken to do this - it was an example of great service. We were allowed to leave our bags on checkout with reception and they made arrangements for short term parking outside the hotel for our pickup the next afternoon. I'm only sorry we didn't have longer to stay here as it was thoroughly enjoyable and great value.

"Top Best Western!"

5
29/03/2016

Attended the NCAA tournament and spent the weekend. Wonderful location right near the historical district. Great variety of restaurants surrounding it. Extremely friendly and helpful staff. Will definitely go back.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Wellok46, "Will definetly go back." "Extremely friendly and helpful staff." Wow, thanks for the gracious TripAdvisor comments and for giving the Best Western Plus Independence Park Hotel a PERFECT score. We appreciate everything and we are glad you enjoyed your stay here in Philadelphia's most historic section. I'm also pleased that you enjoyed the "great variety of restaurants surrounding" our hotel and that we are "right near the historical district". We agree, it's so easy to stay with us and explore the sites by foot! We look forward to your return visit.... Thanks again JM

"Best Little Best Western"

5
28/03/2016

Attending a wedding in Philly and had the honor of staying at this sweet little hotel in the heart of Philly! Close walking distance to Liberty Bell and many historic sites of Philadelphia. Extremely well kept and keeps the charm of historic downtown Philadelphia. Would strongly recommend!

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Pierre R. "Would strongly recommend!" "Extremely well kept and keeps the charm of historic downtown Philadelphia". We are thankful for your kind words and that you selected to stay with us at the Best Western Plus Independence Park Hotel. We appreciate the PERFECT TripAdvisor score, as well. There's plenty to see, taste and enjoy here in Philadelphia, please come back and see us again soon! JM

"Location, Location, Location"

5
28/03/2016

Within walking distance in the historic district of Philadelphia. Updated room with comfortable beds. Only drawback is a new building being built across street...so some construction noise during the week. Didn't bother us because we made the most of our day by being elsewhere during the day. Very hospitable staff.

"Fantastic location, lovely boutique hotel "

5
25/03/2016

Unfortunately we only had one night at this lovely boutique hotel. Small but well appointed rooms. Boutique and historical feel. Right in he heart of Philadelphia's main attractions. Friendly, helpful staff. Walking distance to everything. I would gladly stay there again and happy to recommend this hotel.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear PhysioAus, "I would gladly stay there again and happy to recommend this hotel." "Walking distance to everything." Your review is beautiful, very gracious, detailed and greatly appreciated. Thanks for posting it on TripAdvisor and for selecting to stay with us at "this lovely boutique hotel." I'm also thrilled that our "friendly, helpful staff" took great care of you and that you enjoyed our "well appointed rooms." Honestly, one night is not enough to fully enjoy Philadelphia's treasures, great restaurants and cultural attractions. We look forward to your return visit and stay with us! Thanks JM

"WOW - these people do it right!"

5
23/03/2016

This was the best hotel experience I have had in a long time. It was the staff that made it 110%. If you are in the Philadelphia area you won't be unhappy if you stay here. Its location is also perfect if you want to see the historic sites.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Hi Emily, "WOW", you gave us a PERFECT score on TripAdvisor, thanks for the gracious words and for telling the world that your stay at the Best Western Plus Independence Park Hotel "was the best hotel experience" you "had in a long time." Plus, it was nice to read that you rated our staff at "110%" our location "perfect" and how you suggested other TripAdvisor readers to "stay here." We certainly agree. Thanks again for selecting the Best Western and for your kind and inspiring review. Come back soon. JM

"old"

3
21/03/2016

this hotel is old and outdated, needs a facelift, also really has a lot of construction happening around it and i didn't feel like it was in the safest part of town either. the staff were great but this hotel is old

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Cindy R, Thanks for staying with us at the Best Western Plus Independence Park Hotel, we appreciate your selecting our hotel for your visit to Philadelphia. While I am thrilled that you described our staff as "great", I have a tough time agreeing with several of your other comments. I respect your opinion, I just don't agree. First, our section of Philadelphia hosts many of America's most Historic Landmarks and is a showcase to the world. Our streets are clean, well lighted, full of life and absolutely the most welcoming in town. I am sorry if you felt otherwise. Also, we are not outdated and nor do we need a facelift, not even close. In fact, our guest rooms, fireside lobby, glass enclosed breakfast area have been fully restored, updated and properly blend our modern comforts with our historic charm. The Independence Park Hotel has been recognized by the US Department of Interior and is listed on the National Registry of Historic Places as a National Historic Landmark. We are also the most Historic Hotel in Philadelphia, some travelers love this fact. Anyway, I appreciate your using TripAdvisor to voice your opinions and that you selected the Best Western Independence Park Hotel for your recent visit. Thanks. JM

"Great location, clean, homey"

5
21/03/2016

I stayed while in town for a wedding. The room was very cozy and pretty. Air worked great considering we needed heat and A/C at different times. There were also cookies, tea, coffee, and flavored water in the beautiful lobby. The front desk staff were very helpful and friendly. And parking was very affordable! I would definitely stay here again!

"Philly Best Western Plus: A Good Choice"

5
19/03/2016

I stayed in the Best Western Plus right in the heart of Philly on business. When we booked it, my boss made a joke about us not really choosing luxury for this trip. He was reacting to the name, and his association with Best Westerns, I guess, but he was wrong. I usually stay in a Marriott, and I must say, this had better customer service than a lot of the Marriotts I've stayed in. Furthermore, it's nice on the wallet and you get free internet and a really great breakfast included in your stay. There's no doubt for me that I would come back and not even search and compare other options on future trips. My decision for Philly is made over the longterm. As long as every subsequent trip matches my last experience, it will be Philly's Best Western Plus on each occasion I find a need to travel there. It was great; I'd recommend it to anyone.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Katherine S, Your review and comments are spot on, thanks. And thanks for telling the world about how we took better care of you "than a lot of the Marriotts" you have "stayed in, " as well as how it's "nice on the wallet" staying here too! Plus, as you wrote, when you consider our "free internet and a really great breakfast included", "there's no doubt" that " I will come back". I'm thrilled that your experience at the Best Western Plus Independence Park Hotel exceeded your expectations and that Best Western has now won favor in your travel plans. We look forward to your return visit and thank you for the "Good Choice" you made in selecting to stay with us! Be well JM

"wonderful stay"

5
19/03/2016

The friendliest staff I have ever met. Wonderful, helpful and courteous. Perfect location. You can walk to everything. Safe and clean. Right in the heart of Old Philadelphia. Nothing negative to say about any part of our 6 day stay.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Frances M, You gave us a PERFECT score on TripAdvisor, wow! Thanks for taking the time to review the Best Western Plus Independence Park Hotel and for selecting us for your "6 day stay" in Philadelphia. We appreciate both. Your review noted that we have "the friendliest staff", how everyone was "wonderful, helpful and courteous" and that our location was "perfect" "safe and clean". We agree! Anyway, it's travelers like you that make it fun to be in the hotel business. Please come back again, OK? Thanks JM

"Worth the stay!"

4
17/03/2016

Very centrally located hotel. Breakfast is hearty with waffles, assorted bagels, yogurts, muffins, beverages etc. In the late afternoon there are complimentary hot beverages and cookies. The evening concierge woman (I think her name was Lynn but could be wrong) is so accommodating, flexible, chatty, helpful to the guests and easy going with children. The reason why this hotel didn't get 5 stars is because the room we stayed in was fine, nothing exceptional. Your basic standard room with a king bed and a pull out queen sofa. The bathroom is large with all the toiletries included. The large flat screen was nice and I appreciate it when a hotel gives you a list of channels. The room itself with nothing special but completely fine and met our needs for our one night stay. Yes, there is construction outside directly across the street but the noise didn't bother us and the hotel provides a "white noise" machine if needed. Definitely should stay as the major sights are within walking distance. Minutes walk from the liberty bell. Lots of restaurants nearby.

"Has heart and personal touch"

5
14/03/2016

Great location. The staff were friendly and very helpful. I would stay here again. Lots of restaurant choices close by. The rooms have tall ceilings, large windows and a personal touch. Close to many historical venues.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Anyadventure, Thanks for the PERFECT TripAdvisor score and for selecting to stay at the Best Western Plus Independence Park Hotel, we appreciate both! I loved when you wrote "I would stay here again" and how you described our staff as "friendly and very helpful" as well as how you mentioned our "Great location" and "lots of restaurant choices close by." Thanks, we agree. We're thrilled that we could help make your visit to Philadelphia so enjoyable and that you enjoyed our "personal touch" hospitality at the Best Western. Come back soon JM

"Perfect location"

4
14/03/2016

Just along street from Independence Hall and away from the noisy end of town at night, it was exactly what we wanted. The room was compact but had everything and was very comfortable. I was particularly impressed with the quality and range of toiletries that make a hotel stay just a bit more of a treat and a really good armchair for reading, watching tv etc. The staff were all very helpful and friendly. The only thing that stopped me giving it 5 stars was the breakfast - I didn't expect much but the one 4 slot toaster was completely inadequate to toast any of the bakery items on offer and there were no staff on hand to help.

"comfortable and convenient"

5
14/03/2016

This is the perfect place to stay when you visit Philadelphia. Close to Independence Park and Society Hill. The city's public transportation system makes moving around easy. The hotel has the feel of a boutique hotel--the rooms are small but all different. The staff was helpful in recommending restaurants and suggestion activities. I would definitely stay here again.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Gracie L "I would definitely stay here again" What a great comment to write about the Best Western Plus Independence Park Hotel, and you gave us a PERFECT score. Thanks! I'm thrilled you described your experience with us as "the perfect place to stay when you visit Philadelphia", this is wonderful news. Your review helps TripAdvisor readers learn about and select where they want to stay while in Philadelphia, and for that we say THANKS for the gracious support. Please come back soon. JM

"A+ Experience "

5
13/03/2016

We booked a night at the Best Western Independence based on reviews and price. Wasn't expecting too much other than a place to stay the night, but ended up having an excellent experience. Upon walking in, we were greeted by Sagal, who was polite, knowledgeable, and extremely courteous. There was another woman at the front desk who was very thorough in reviewing our surroundings as well, though I can not recall her name. She was there around 3:00PM on March 11th. Both of these staff members deserve to be recognized for providing an excellent experience for us as guests at the hotel. Any company who has people of this caliber working for them is extremely lucky. They made the hassle of travel a breeze! The hotel itself is clean and well kept. It is in a very convenient location, close to great restaurants and bars, as well as historic sights. The neighborhood it is located in was great as well. All together, our stay at this location was terrific. If I could give six stars, I would.

"Very welcoming"

5
11/03/2016

I recently visited with a few friends for spring break and we decided to stay here due to it being so close to Independence Hall and other historical points. The hotel staff was incredibly friendly and very welcoming to us. We arrived around 4pm on a Monday and the front desk checked us in with no hassle. Our room was on the top floor but the elevator made it easy to get up. The room was a little on the small side, but it was still enjoyable. The breakfast was amazing every morning and the employees were always helping and taking your trash for you. The hotel also has tea and cookies from 4-7 every afternoon along with coffee. Everything about this hotel makes we want to go back as soon as possible. Definitely stay here while in Philly!

"fun"

5
09/03/2016

pulled up in my vehicle and i was greeted by a friendly staff member and was informed where to park and was given a garage pass to get in and out! my room was beautiful it felt like a home away from home and it had a microwave and mini fridge!!!! parking is around the block but other than that loved it!!!!!

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear James Thanks for the PERFECT score on TripAdvisor, we appreciate your staying with us and your kind words. I am pleased that you were "greeted by a friendly staff member" and that your "room was beautiful". But my favorite cooment in your review was that you "loved it" here at the Best Western. Please come back soon. Thanks again. JM

"Going downhill"

3
08/03/2016

The room was very nice - large, clean and well-appointed. But the parking lot is two and one half blocks away, and, at the time, was almost full, so I had to drag my final bag down the stairs (elevator not working) from the seventh floor and down the crowded sidewalks to the hotel. At the hotel, I was made welcome. But a hotel like this should offer some sort of valet service. If I were disabled in any way, I could not have stayed there. That night, I was continuously awakened by noise in the room above. At midnight, I called the front desk, and the night manager did take care of the problem. The night manager was good, but both of the other people at the desk were unfriendly, unhelpful, and, frankly, not very smart. I was told to call the hotel as I was approaching because there was construction closing the street. The guy would not listen - he kept trying to give me instructions to the hotel, where I've stayed multiple times, when all I wanted to know was whether I should park on the corner of Third and Chestnut to wait for service. The service arrived ten minutes after I'd parked at the busy intersection (only a half-block away). Their only job, it seemed, was to sit there and check people in and out. At least, that's all they seemed able to do. When I checked out, I talked to the bellhop and told him I would be back with the car in a few minutes. When I arrived, the loading zone was full, so I circled the block again. When I was finally able to park, there was no bellhop. I had to drag both my bags out to the street, down several steps, and into my car. I gladly tip for this service, and in a "boutique" hotel, I expect it. When I mentioned it to the front desk, there was no apology - just an "OK". I'm just glad the weather was good, because the hikes to the parking lot (no valet service) would have been worse. And by the way, there was a parking fee.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear id23336 Thanks for your continued support and for staying with us multiple times in the past, we greatly appreciate your selecting the Best Western Plus Independence Park Hotel. I'm really sorry that this trip was less than stellar for you, it seems that the parking garage, construction and events at the hotel all combined to impact your stay. Again, my regrets. But the elevator at the city owned garage is now working, the museum construction should not impact the street closure in the future and I have taken reviewed your concerns with our team, so things are looking up. Please rest assured that your comments have been heard loud and clear. We look forward to your next visit, thanks again. JM

"Best Western Plus kept me stress free as I traveled alone!!"

5
08/03/2016

Awesome place, nice, clean, safe, friendly. Loved the location and the amenities! The staff was really helpful, and I felt perfectly at home there. The rooms are tastefully furnished and completes the feeling of visiting Colonial America. Loved the fact that the theme of decoration matched the theme of my trip!

"Weekend Stay"

4
07/03/2016

I booked this hotel through Groupon due to the rate and the fact they had the best parking rate of any other hotel I saw. My 2 girlfriends and I came up for the Flower Show on Sat. When we arrived at the hotel, we could not turn right down the street due to construction. So my one friend called the hotel and asked what should we do. They gave us instructions to come back around and someone would be out to gather our luggage and give us the parking pass for the parking garage. To their credit, when I drove back around, someone was out there and took our luggage and gave me the pass. At this time, it was a little after 12:00 noon...but we wanted to check our luggage prior to going to the flower show. So we checked in and was informed that 2 of the 3 rooms were available! What a welcome surprise! And the other great thing? All 3 rooms were together right on the 1st floor! No elevator and nor going up and down floors to each other room! My friends and I loved the 'intimate' feel of the hotel and the fact that there weren't many rooms on the floor we were on...and it was very quiet. There were no problem with the rooms...perfect size for one person. The only small 'complaint' I had was my room and one of my friend's TV was in chest and you had to situate the TV so you could watch from the bed. My other friend room had a more updated desk with the TV on top, which she could easily move. The mini fridge was also hidden inside the chest where ours was outside on the floor across from the bed. Other than that, we would definitely choose this hotel to stay in again. Great location and within walking distance to most attractions. We were sorry to miss the afternoon tea and cookies...hopefully next time!

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Katrina R, "We would definetly choose this hotel to stay in again," what a great comment. Thanks I am thrilled that we helped make your stay and weekend in Philadelphia enjoyable, this is great news. Plus, I am glad you found our location "great" and that you "loved the intimate feel of the hotel", Please note that the construction and road closure is behind us, so on your next visit, you will be able to pull right up front and check in! Thanks again, come back soon. JM

"Amazing Location"

4
07/03/2016

Hotel staff was very nice. Everyone we interacted with from the front desk to the housekeeping staff was outgoing and friendly and always checked to make sure everything with our stay was okay Room was small, but clean and all we needed for our 1 night stay. They have a great continental breakfast with bagels, waffles, eggs and coffee served till 10 am. My group will be making our trip an annual event and we would definitely stay here again. The location was perfect. A number of restaurants and bars in walking distance, tons to do and explore.

"The place we like to stay in Philly"

4
06/03/2016

We liked the room assigned to us on this visit, except for it being beside the elevator landing, and subject to noisy conversation of guests. Also, some construction noise from the building project across the street. However, a "white noise" sound dampener was thoughtfully provided. The staff are courteous & helpful. The parking, two blocks away, is reasonably priced and allows in/out. We enjoyed our stay at this hotel.

"Best Western Philadelphia"

3
06/03/2016

Great location near some nice bars and restaurants. The hotel is small but very quiet with friendly staff. I would stay here again. The only problem i have is the worn mattresses that need to be changed. I had to change rooms due to the horrible condition of the mattress. My new room was much better, but still worn out.

"Convenient for Government Employee"

5
04/03/2016

I was very pleased with my booking. I was a completely last minute trip for business. I booked via Travelocity the day before I arrived. Rates were great. Wine and cheese and cookies at check-in. Parking garage around the corner. I would stay here again.

"US Custom House for Passport"

5
29/02/2016

Excellent hotel, service, and location. Had to find a hotel close to US Customs and this hotel is right across the street. The clerk on duty was extremely helpful. She was so resourceful. This hotel is a close walk to Penn's Landing area. The hotel is clean and the complementary hot breakfast is great.

"Excellent accommodations in a historic area with alot of extra amenities."

5
29/02/2016

This hotel is located in old city Philadelphia, close to many historic landmarks. A complimentary breakfast buffet is included with your room rate, as well as afternoon tea and a Wednesday evening wine and cheese social hour, by the cozy fireplace. Lindsey at the front desk was extremely welcoming and helpful through my stay.

"Excellent One Night Business Stay - High Value"

4
28/02/2016

Great location within waling distance to some fabulous history and cool eating and night life options. Room was small by todays but very clean with everything needed. Parking a bit tricky but really no big deal. You pull up front - and they give pass to a garage about 2 short blocks away.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Todd B, Thanks for staying with us at the Best Western Plus Independence Park Hotel. I am thrilled that you called us an "Excellent" hotel for "Business" and that your room was "very clean with everything needed." This is great news, thanks. I appreciate your gracious review and for telling the world about your "Excellent" stay with us. Come back again... JM

"In the Middle of Everything Historic"

5
27/02/2016

What a gem! When we arrived the concierge, Sagal, was waiting to help us with all our needs. We parked our car and left it the entire weekend. We were able to walk to many museums, parks, and restaurants from this central location in the olde city section. We had a beautiful and clean room to recharge in when we got tired. Breakfast was free and included a lot more choices than I expected.

"Good stay"

4
26/02/2016

The receptionist was nice and friendly. I arrived before checking time and he provided me with a luggage storage. So, I could go for my business and when I returned the room was ready for me. The breakfast was good and healthy - a good choice of fresh fruits and juices. The breakfast area is roomy and clean, TV was muted and I had no annoying anchor voices while still watching the news Generally, I would rate this stay as a very good.

"Comfortable Stay"

4
25/02/2016

The best thing about this place is the location. The property is well maintained and the room was clean and the complimentary breakfast was served with quality. The staff was also warm and welcoming. The only issue was with the WiFi, which was very very slow.

"Nice Little Hotel"

3
25/02/2016

This Best Western is a very nice little hotel. Its location is pretty good. Breakfast the next morning was just okay but I wouldn't write home about it. If you are staying for longer than a couple nights, I would look for other properties nearby.

"Better than expected"

4
25/02/2016

When looking for a hotel for a business trip I was looking for something central and cost effective. Parking was only $17 with in/out privilege. Most other hotels were charging $30 parking. Hotel does not have a gym but it does have cooperation with a local gym. Very close to attractions and several restaurants and pubs. Would definitely recommend.

"Best Western Hotel in Philly"

5
23/02/2016

An excellent hotel, well maintained, with a pleasant staff. Some construction of a museum was going on right across the street, and it is in a busy area, but that was not a big problem. We enjoyed the look of the hotel, with a fireplace in a pretty lobby, and antique furniture.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Anna C, A PERFECT score, thanks! We appreciate your selecting and staying with us at the Best Western Plus Independence Park Hotel and for posting your review on TripAdvisor. It sure looked like you had a great time! I was pleased to see that you referred to the Best Western as "an excellent hotel", our staff "pleasant" and the museum construction across the street "not a problem." This is great news! So, thanks again for your kind review, we look forward to seeing you again soon. JM

"Weekend in Philadelphia"

5
22/02/2016

We were pleasantly surprised at how nice and cozy the Best Western Independence Hotel was. Very welcoming foyer and friendly staff to greet us we were able park righ in front, unload our luggage and self park our car right around the corner in a secure parking garage. We do not like valet parking so this was ideal. Walked across the street the The City Tavern for lunch (wonderful meal) and headed back to the hotel for an early check in. The room was spacious, spotless and very comfortable. We were on the 5th floor and it was extremely quiet. The bath towels were numerous and plush. The Bed was also very comfortale and seemed very new. This hotel is an easy 2 block walk to all of the wonderful historical sites in Independence Hall area and restaurants, bars and other attractions are steps away. To top it all off, they offer Liberty Bell waffles in the morning to complement your hot breakfast. It was a great way to start the day and they also kept our bags after check out so we did not have to over the car until it was time to leave. Thank you very much for a lovely weekend stay!

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear RumblyRobbie, A PERFECT score, thanks! Your review was wonderful to read, I am thrilled that your weekend stay at the Best Western Independence Park Hotel was "lovely". You mentioned many detailed comments in your review, but I think my favorites were "the room was spacious, spotless and very comfortable", how your room was "extremely quiet" and that it was a "very welcoming and friendly staff" that greeted you. How excellent! We appreciate your gracious comments and the PERFECT TripAdvisor score you gave us, thanks again for staying at the Best Western Independence Park Hotel. JM

"Great stay"

4
19/02/2016

All attractions close by Bar, pubs walking distance 17 self parking excellent Excellent Service Wine and Cheese on Wednesday excellent value so i am force to do 200 characters.. when something good there really nothing much to say.. my wish list I wish my room had a hottub and hot towers

"small rooms"

3
18/02/2016

An old hotel with small clean rooms. Nice small lobby with fireplace. No gym in hotel, no pool. Provide breakfasts, typical best western. Maid kept knocking on door the day of departure while I was still in bed. I will not stay there again

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Hudsonvalley1, Thanks for staying with us at the Historic Best Western Plus Independence Park Hotel. I am pleased that you found our fireside lobby "nice" and our rooms "clean", this is good news. As Philadelphia's most Historic Hotel, we do have some more intimate sized rooms, along with larger rooms and rooms with private sitting areas; perhaps one of these might best fit your needs on your next visit. And while it is not our policy to knock on guest doors, I appreciate your comment and will investigate this matter for sure. We appreciate your staying with us and your valuable comments as well. Thanks JM

"Great location and comfortable room"

4
17/02/2016

Stayed here one night to sight see in Philly. Upon check in we were given a 1st floor room but easily switched to a room on the 5th floor hoping for a quieter location. Not sure if it mattered, because we could hear the family next door through the adjoining door. You can't pick your neighbors! No fault of the hotel. The heating system fan was very loud but we got used to it. Over all the staff was very friendly. We just got coffee in the morning so can't comment on the breakfast. The bed was comfortable and the towels were plenty. It was about a 2 block walk to the Liberty Bell which is why we booked the Best Western Plus. Easy parking in the garage around the corner.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear love2teachk, Thanks for staying with us at the Best Western Plus Independence Park Hotel, I am pleased that you enjoyed our "great location and comfortable rooms". This is great news. I am also happy that you found that our "staff was very friendly", your "bed was comfortable" and that you enjoyed our prime location, just a short "2 block walk to the Liberty Bell". It's unfortunate that you did not have time to enjoy our complimentary full American breakfast buffet, perhaps your next visit will allow you this advantage. Anyway, we appreciate your selecting the Best Western Plus Independence Park Hotel and for telling the world how much you enjoyed staying with us. JM

"Nice place in center city"

4
16/02/2016

This is a small hotel, in the heart of the city. The lobby is a friendly place to come in from a busy day, grab a hot drink, cookies, and relax. Rooms are on the small side, but clean and well appointed, everything you need including free wifi. They are not new and modern, if that is what you expect. Lots of good restaurants within a block.

"The hotel rooms, the area and the staff"

4
15/02/2016

We were three and the room was perfectly comfortable for us, we didn't feel like you can't move because you would hit your roommates. The hotel is really near to the principal history monuments. I want to make a special mention of the kindness of the staff, in special Lynn who solved all of our special request inmediately and always with a smile. The only thing that I believe they could improve, it's the breakfast, putting more food options.

"old city charm"

4
15/02/2016

this was our 4th stay at the best western. our room (107) was small, but very comfortable, with sufficient closet and drawer space, and included a mini-fridge. the bathroom was a nice size, with a lovely shower. the free breakfast is great--juice, cereal, toast, english muffins, coffee, fruit, even waffles!! every wed., in the late afternoon, free wine and cheese is available, and there are fresh-baked cookies available every afternoon. the staff is extremely helpful. the location can't be beat. you are just a few blocks from the historic district, there are numerous restaurants all around the hotel, and many bus lines, and a septa train stop, are all within walking distance. if you can stay 3 nights, ask for the special rate. paid parking is available in a garage around the corner. a new museum is being built across the street, but during our stay there was no construction noise or obstruction. if you are concerned about the noise, ask for a room at the back of the hotel. we highly recommend the best western for your stay.

"Adorable hotel! "

4
15/02/2016

Hotel was adorable. Breakfast was standard and no complaints there. Room was pretty small, but that's expected given the age of the hotel. Everything was clean and the room did not offer a view. WiFi worked with no issues and we got many channels. No complaints at all!

"Fabulous weekend"

5
12/02/2016

I was amazed that a Best Western Hotel in the middle of a city could provide this kind of charm, ambiance, and level of service. I have reconsidered how I think about Best Western - it's not an operation that attempts to look for financially driven service-impacting costs savings, but rather a middle tier chain that seeks to provide a level of value that vastly exceeds its pricing structure,

"Great quick getaway"

5
09/02/2016

Our bed was one of the most comfortable beds I have ever slept on. I did not want to get out of it. Hot breakfast in the morning was also a great treat. Front desk was very friendly and helpful! Will come back for sure again!

"Nice stay in old city"

4
05/02/2016

Above my expectations. I was afraid it would be noisy as it is right on Chestnut but inner room was quiet. Didn't try the breakfast but looked good. Will try next time. Also have parking but I didn't use it.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear JCT2011_11, I am glad that you had a "Nice stay in old city" while staying with us at the Best Western Plus Independence Park Hotel. This is great news, thanks. I am also thrilled that you described how everything was "above my expectations" and how your "room was quiet". Excellent! Yes, on your next trip please be sure to save time to enjoy our complimentary full American style breakfast, it's delicious and a great way to start your day. And, did I mention it is complimentary? So, thanks again for staying with us and for using TripAdvisor to help spread the word about your "Nice stay" at the Best Western Plus Independence Park Hotel. Be well. JM

"Lovely"

5
04/02/2016

Great location, comforting atmosphere, and friendly staff. Walking distance from all kinds of restaurants and even the Liberty Bell yet it feels like a small town bed and breakfast. Continental breakfast, evening tea, and my favorite, wine & cheese Wednesday. This will be my home base every time I'm in Philly.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Spencer C, "This will be my home base every time I'm in Philly" Wow, what a great comment and what a wonderful thing to post in your review. Thanks! I am also happy that you found our location "great", our staff "friendly" and our atmosphere "comfortable" This is great to read. Also, I an thrilled that your "favorite" was our complimentary "wine & cheese Wednesday" evenings... We appreciate your "Lovely" review and selecting to stay with us. Come back soon! JM

"A Great Place to Stay"

5
03/02/2016

The staff is fantastic, the location is fantastic, and the room is fantastic. I really thought staying in this place was not going to be that great, but the Best Western Plus Independence Park Hotel exceeded my expectations. All of the staff were gracious and accommodating in many ways. The afternoon tea was a great break. The room was very comfortable and quiet. The breakfast was very good. I can honestly say I would stay there again.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Flick8675309 You gave us a PERFECT score on TripAdvisor! Thanks, plus you gave us 3 "fantastic" comments, "staff is fantastic", location is fantastic" and how your "room is fantastic". Excellent! I am so glad you enjoyed your stay with us and that you stated that you "can honestly say I would stay here again". And for that we say THANK YOU! We look forward to your return visit. JM

"Fantastic location and great service"

5
03/02/2016

The location of this hotel is perfect. Within walking distance to many restaurants, bars and historical sites. They also contract with a parking garage right up the street and don't charge that much for it. You need to use your key card to get in to the hotel after a late hour so we felt very safe. The room itself was small, but I was expecting that as it is in a downtown location. It was extremely clean and nicely furnished. Our room looked into an enclosed courtyard and some of the rooms probably overlooked construction across the street, but we didn't come here for the view! The free breakfast is outstanding. I had to have a Liberty Bell waffle! All of the staff were very friendly and accommodating. They greeted us and made sure everything was OK every time we saw a staff member. You really can't beat the location of this hotel and it has very reasonable rates. I would absolutely stay here again and highly recommend it.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Jessica S, "I would absolutely stay here again and highly recommend it" Thanks for the great review and staying with us at the Best Western Plus Independence Park Hotel, we appreciate both! I am also pleased that you found our location "perfect", our hotel "extremely clean and nicely furnished," and how our "free breakfast is outstanding". Plus, it was great that you mentioned our "reasonable rates" and that you "can't beat the location of this hotel". It's comment's like these that really help TripAdvisor readers understand where the want to stay and why. So, thanks again. We hope you will come back and see us soon. JM

"your staff"

4
01/02/2016

having been in a few, off the beaten track... venues. My experience was wonderful. SPOT ON! your staff was welcoming, genuine, (or if not , it felt that way) and very cirdial. we returned laye at night, like gangbusters, never a wrinkle in your team. i will recommend this site going forward.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear bagboyle, I am thrilled that your stay with us was so nice and that your "experience was wonderful", our "staff was welcoming" and that you took the time to post such a positive review on TripAdvisor. Thanks and thanks for staying with us at the Best Western Plus Independence Park Hotel. I am also pleased that you "will recommend" the Best Western Plus Independence Park Hotel "going forward", this is great news as well. So, thanks again for telling the world how much you enjoyed the Best Western Plus Independence Park Hotel! Come back soon... JM

"Wonderful Hotel!"

5
01/02/2016

This hotel was just plain fantastic! The location was amazing! A short walk to the Liberty Bell and lots of restaurants and attractions. The staff here was wonderful! Everyone was very courteous and friendly and extremely helpful with providing directions and advice about the city. The room was comfy and had the tallest ceilings! The complimentary breakfast had their signature Liberty Bell waffles which were just plain delicious! I will definitely be staying here again.

"Very suprised"

4
31/01/2016

Room was very big. Was clean everywhere, in our room , lobby and dining area. Staff were all nice and more than willing to help in any way needed. Location was amazing. We walked to all the history places , there in Philly. Liberty Bell was right there. Food was all right around the corner. We would stay here again if we were going back to the same area. Great place to stay.

"Very Nice Hotel, Great Location!"

4
30/01/2016

We stayed for three days over the Blizzard 2016 weekend. Hotel staff was very friendly , the rooms were clean and quiet and the mattress was AWESOME! Breakfast was OK. The location was terrific and within walking distance to most of the Old Town sites, even in a blizzard,. The only reason the hotel did not get a 5 star was because of the parking. It is not on site and a minor inconvenience when checking in and out. I would rate this Hotel 4.75 out of 5. Would definitely stay there again.

"winter storm 2016"

5
30/01/2016

I was stuck in Philly during January winter storm and luckily was able to get a room at this excellent hotel. All staff were wonderful as well as the accommodations. This hotel is conveniently located to many historical sites and easy to reach from 30th st.station. I highly recommend.

"Great location, friendly staff, comfy and well kept"

4
29/01/2016

I was in Philly for a 3 day business trip and just needed a place to sleep, so I was not too regarding. What really sold me on this one was the beautiful lobby pictures, with a burning fireplace. I was not disappointed! The lobby is really that cozy. The hotel is rather small (36 rooms I believe), which makes it quiet and peaceful, the way I like them! I heard nothing at night and was able to sleep comfortably. Their bed was comfy, the bathroom had a tub which was a big plus. The bathroom was very clean and well kept. The staff was super friendly and helpful. The only things I took a star off for was breakfast. Really, really sad. I didn't have time to really grab breakfast somewhere else, so I sucked it up. But it was sad eggs from a box, sad toasts, even the orange juice was not great. I imagine most people would not have breakfast there, but when given the option to eat in the hotel, I like to see proper food and quality. Other than that, the location is GREAT. I didn't know Philly except for some tourist visit a few years back. This hotel is located in the Old Town. Tiny red brick buildings, beautiful architecture, great shopping and restaurant. Some of it expensive, be careful, since the neighborhood seems rather upscale.

"Great Place to Stay!"

5
26/01/2016

I spent several nights here with my wife and three children. The staff went out of their way to make our stay comfortable. The location is fantastic. We were within walking distance of many historical attractions, the Franklin Institute, and lots of great places to eat! We loved it!

"Consumer"

4
23/01/2016

Lovely place, excellent decor & staff, loved the old brewery aspect & recommendations for City Tavern. We will return in the spring when the weather is better & the seaport is more accessible. Good luck with the snow! Love NY.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Sharon D, Thanks for staying with us and for posting such a glowing review on TripAdvisor. We appreciate both! Plus, your review was spot on describing the Best Western Plus Independence Park Hotel, especially these 2 lines -" Lovely place, excellent decor & staff, loved the old brewery aspect" and "We will return" And yes, we weathered the monster snow storm just fine, thanks again. JM

"Romantic getaway before a big move"

5
23/01/2016

We were about to move to a new home and were all packed with the bare essentials left to live with.....decided to pack them up the night before settlement and stay in a hotel which happened to be around the corner from our first of two settlements that day.Well worth the money!!!! We were so happy with all the package offered, so much so, that we would return to enjoy the city of Philadelphia to stay there again just to visit.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Brian & Andrea P, "Romantic Getaway", what a nice review and thanks for staying with us at the Best Western Plus Independence Park Hotel. I am glad your stay with us was so much fun and that you "would return", this is great news. We look forward to your return visit... THANKS JM

"Great Stay!"

5
22/01/2016

Great place to stay and have a lot of extra toiletries in case you forget anything!! :) The exterior was a bit obscure and under construction, but overall, great experience! The check in process was easy and convenient. The location is great! Right in the middle of Philly :)

"Hidden Jewel"

5
22/01/2016

Stayed for just one night 1/17/2016. Very friendly front desk personnel. Easy check in & out. The Hotel itself is 160 years old but you would never know it. Beautiful staircase greets you when you first walk in and a very inviting fireplace in the lobby. They have free Wi-Fi and a computer in the lobby so that you can look up anything you need. It sits right in the heart of old city. You can walk to a lot of different historical places. Close to Penn's landing as well. Our room was small but very comfortable. Excellent bed. Wonderful bathroom well stocked with toiletries and plenty of towels. Great free breakfast. I would certainly stay here again!!!!

"All good here"

5
21/01/2016

We stayed January 17,18 and 19. The room (308) was comfortable, very very good bed, quiet and the bathroom was perfect. Breakfast was excellent with way above average coffee, eggs, waffles, bisquits, sausage gravy one day, bacon one day, oatmeal, cereal and plenty other good things...yum! Tea and cookies at 4! We did Independence Hall, etc, the art museum and other tourist required stops. Parking near the hotel is easy and convenient. This is a great place to stay...and in the center of everything. A very friendly, helpful staff. Try the Khyber Pass for dinner.

"Best Western Independence Park is the place to stay!"

5
20/01/2016

This past weekend, we had an overnight trip to the city. I am so glad that we chose this hotel! The building, the lobby, our room, everything was gorgeous! The staff could not have been more friendly and accommodating. We were actually bummed when we had to leave on Monday because we had such a great time there. I would definitely stay there again in the future!

"The Heart of the City"

4
20/01/2016

I had to travel to Philadelphia for business but was able to bring my 13 year old son who loves history and we programmed an extra one and a half days to check out Philadelphia and its historical sites. We arrived after midnight on a Thursday and there was nowhere to park in front of the hotel to unload. The streets were packed with people waiting to get into the bars and nightclubs that are on both sides of the hotel. We had to park a couple blocks away and check in and get the parking pass for the parking garage that the hotel uses. Now being from a very rural area we were pretty apprehensive about walking around the downtown area of a major city that we didn't know that late at night. All went well though and we got our business done and did our site seeing and had a very good stay. We loved the location of the hotel for site seeing. It's only a couple of blocks to Independence Park, City Tavern, the Constitution Center, etc. I have to say that Philly is really a lovely town with many friendly people and after our first experience really enjoyed it. The room was nice and clean and well appointed. The staff was very friendly and helpful. The breakfast was a normal hotel continental breakfast with plenty of choices. The location is excellent if you want to be close to historical attractions or night life. As many other reviewers noted, the parking garage is a couple blocks away but is a nice facility with easy in and out. Overall a very good hotel.

"Birthday weekend getaway"

5
19/01/2016

Great Hotel! Staff were friendly and the room was really nice. We got a room on the first floor which was great for convenience but not so great for a view. Be sure to get a room not on the first floor if you are looking for a nicer view. The continental breakfast was really good and we liked the afternoon tea and cookies as well. Overall an excellent job by the staff and a beautiful hotel.

"Very nice, friendly staff!"

4
19/01/2016

It's rare that every single staff member at a hotel would have such a warm, welcoming presence, but we found it at this hotel. My daughter left her camera in the room, which was found and promptly reported to us the day we checked out. Thanks for a very pleasant stay!

"Very pleasant surprise"

5
18/01/2016

Having never stayed at a Best Western before I was not sure what to expect from this hotel and their staff. I have stayed at a lot of the Marriott Resorts over the years and I can say without any doubt that my stay at the Best Western Plus Independence Park Hotel was far superior than what I have encountered at the high end resorts and hotels.

"Nice hotel with GREAT staff"

5
16/01/2016

The hotel is right in the middle of a great district with lots of bars and restaurants just steps away. The staff is fantastic giving the feeling that you are in a top boutique hotel. Parking is about 2 blocks away, but it was with a keycard that gave in out privileges. The room was tiny, but nicely appointed with a comfy bed. Large bathroom.

"great location and better inside than i expected"

4
15/01/2016

i picked this place because it is near where i was meeting people for dinner and was only a few blocks over from the 2nd street septa station. checked in about 6pm and front desk was very friendly and informative. i felt immediately welcome. she gave me all the tips about the hotel but also said dont worry if i dont remember; and come back anytime if i needed to. she was just great!!! stayed on the upper floors hoping it would be high enough so that it was quiet, and it was. this block tends to be noisy with the bars etc on the same street. the room was clean, well maintained and comfortable. bathroom was nice and very clean also. i noticed there was an restaurant/eating area downstairs from the main lobby but didnt get to try it. i will next time because i am definitely coming back to this hotel. kudos to the great friendly staff. lastly, there is complimentary breakfast and wifi, and some munchies in the lobby.

"Gorgeous"

5
12/01/2016

This hotel was seriously gorgeous, it adds to the historical feel in Philadelphia and it's centrally located to everything you want and need. The hotel was also very clean and well-kept and the staff was very friendly and accommodating.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear hiiampatty, "Seriously gorgeous" What a great description of the Best Western Plus Independence Park Hotel and for telling the world about your visit with us in your TripAdvisor review. Thanks. And thanks for mentioning that "the hotel was very clean and well-kept" and that our "staff was very friendly and accommodating", this is great to read. I can see that your stay with us was enjoyable and you loved our location in Philadelphia's Historic District. We value all of our guests comments, but we really, really enjoyed yours! Thanks JM

"Excellent hotel with great amenities"

5
12/01/2016

I had just one day to see Philadelphia and this is the best hotel to stay. I wish I had more time. Great rooms, service, amenities & location. The Big Bus station and the Visitor center are 5 minutes walking distance from the hotel. The Lady Liberty shuttle will take you back to the airport for $10.00.

"Clean, convenient, price was right"

4
11/01/2016

This hotel is a great place to crash after a night on the town. It has wonderful employees and clean, quiet rooms. The private parking the property has access to is a serious edge considering its location. The hotel could stand to renovate its rooms, but its location will have me coming back next time I'm looking to have a night on the town near Center City.

"Great service, good location"

4
11/01/2016

This hotel has wonderful, caring employees. The rooms are clean and tidy, and the price was right considering when we booked (NYE). The location can't be beat for a night on the town, but the property could use a renovation.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Ryan L, I am thrilled that you had a nice stay with us at the Best Western Plus Independence Park Hotel on your NYE. It's always fun in Philadelphia this night and with all the fireworks nearby, we are the perfect place to be. Also, your review described how the "rooms are clean", how our employees are "wonderful" and "caring" and that your "price was right", this is great to read. Thanks. Honestly, I'm a bit perplexed by your comment about "a renovation", since we are Philadelphia's most historic hotel and endeavor to maintain our historic ambiance while blending todays modern comforts, such as the new 42 inch flat screen TV, new wall coverings, new sofa and desk lamps in your room. Anyway, we are happy you had a great time on NYE and you selected to share your holiday with us. Thanks & Happy New Year JM

"Charming place with wonderful employees"

5
11/01/2016

From the moment we walked in, we were warmly greeted and treated like we were there only guest. The room was charming, the staff was so friendly from front desk, to maintenance man, cleaning staff and the ladies who run the breakfast. My husband and I both remarked how lovely they were. Great deal on our stay, parking in Philly for $17 and a free breakfast. How can you beat that deal? We were also a block from where our daughter was having her rehearsal dinner. This is such a nice place and I would highly recommend it and we will definitely stay there again.

"THE place to stay in the Olde City!"

5
09/01/2016

This is the perfect choice for anyone wishing to tour the sites in Philadelphia's Olde City. The location is dead center of the city and all Independence Park attractions are within easy walking distance. The staff, from Lynn at the desk to the ladies who prepare the delicious complimentary full breakfasts are all knowledgeable, courteous and eager to respond to any question or need. The rooms are very reasonably priced, spacious and spotless. The building is magnificent and on the National Registry. No question. If you are searching for the best place to stay, your search should end right here!

"getaway"

4
07/01/2016

Super check -in, great staff with Rstr recommendations, easy walking on a cold night, clean room, ease of check out, plentiful breakfast, short walk to parking garage,nice location. Do it again YOU BET!!!

"Surprisingly Pleasant Stay"

5
05/01/2016

This hotel is located in a beautiful landmark building. The decor of the lobby and hotel made me feel as if I was staying in someone's home. Lynn, at the front desk was most accommodating. I told her the type of places I was looking for and she knew exactly where to recommend me to go. It also helped that the hotel is located in a prime location, and for $140 a night I think I got the best deal in town.

"Convenient location, fantastic staff"

4
03/01/2016

Stayed overnight here to do some sight-seeing in Philly. Great location, nice hotel, but a truly wonderful staff. They sent us to a restaurant, Prime Stache, that had the best burgers any of us had ever tasted. Our standard room was a little small, but clean and comfy with a great bed.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Susan G,Great location, nice hotel, but a truly wonderful staff "Great location, nice hotel, but a truly wonderful staff" Wow, what a wonderful comment to write about your stay and experience at the Best Western Plus Independence Park Hotel. Thanks! Plus, I am pleased that you described your room as "clean and comfy with a great bed", since this is always an important part of any hotel visit. So, thanks again for staying with us and for telling the TripAdvisor family how much you loved staying at the Best Western Plus Independence Park Hotel. Happy New Year. JM

"''Nice""

5
29/12/2015

We had a very nice stay. The staff was really helpful and professional. The room was small but the high ceilings and size of the bathroom made up for it. The bed was comfy and the room clean. It was in a good location. I would recommend this hotel.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Patricia O, "I would recommend this hotel" What a great comment to place in your TripAdvisor review, thanks so much for the PERFECT score and for telling the world how much you enjoyed the Best Western Plus Independence Park Hotel. And thanks for staying with us too! I'm thrilled that you also described how our "staff was really helpful and professional" how the "bed was comfy" and "the room clean", thanks. We appreciate your gracious comments and look forward to seeing you agian soon! Happy New Year JM

"Great Place to Stay"

5
28/12/2015

My husband and I stayed here for 1 night and loved it. It is centrally located to many historic attractions (The Liberty Bell, Independence Hall, etc.) and lots of restaurants too. It has a historic charm to the hotel, but was clean and modern as well. The breakfast buffet was good--eggs, sausage, oatmeal, muffins, and waffles--with the Liberty Bell in them. The staff was very friendly. I would definitely stay in this hotel when visiting Philadelphia again.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear tfleming75, "Loved it" "Definitely stay in this hotel when visiting Philadelphia again" "The staff was very friendly" Wow, what nice things to write about the Best Western Plius Independence Park Hotel, we appreciate every one and your taking the time to share your experience with the world. Thank you so much. JM

"Christmas stay"

5
28/12/2015

The accommodations were very good, clean, and comfortable. The breakfast was both Continental and other options like scrambled eggs, waffles, oatmeal....good selection. The staff was very friendly and helpful. I would stay again for sure.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
You gave us a PERFECT score on your TripAdvisor review, thanks! And thanks for telling the world that you would "stay (here) again for sure", this is great news. Plus, we appreciate your describing how your room was "very good, clean and comfortable" and how our "staff was very friendly and helpful." We look forward to seeing you again soon. Happy New Year. JM

"Historic location in Philly"

5
27/12/2015

Beautiful hotel, well kept, nice rooms, friendly staff, great location close to all historic sites, walking distance to good restaurants, and across the street from the future museum of the American revolution.

"Perfect location"

4
22/12/2015

Easy walk to historic sites and good restaurants from historic hotel. Staff was very helpful with tips and reservations. Charming place. Easy to walk to Independence hall and Liberty bell. A wide variety of restaurants also an easy walk. No need to have a car at all.

"The perfect place to stay in Old City"

5
22/12/2015

The hotel is conveniently located for visiting the historic sites in the city. You can walk to almost every place that is considered an historic "must see." Carpenter's Hall at night is beautiful and we could see it from the hotel! We were able to walk one block to Market St. and board the Philly Phlash for free with our Medicare card. We traveled for two days getting on and off where ever we wanted to enjoy the holidays "Philly style." The hotel is wonderful and the staff very friendly and helpful. Breakfast was yummy!

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Carol M I am thrilled that you enjoyed staying in Old City Philadelphia and found our location the "perfect place". Thanks. Plus, I loved when you wrote "The hotel is wonderful and the staff very friendly and helpful. Breakfast was yummy!" This information helps TripAdvisor readers learn more about us and Philadelphia, which benefits everyone. Again, thanks JM

"Quick trip to Philly"

5
22/12/2015

I had to come down for an overnight to make a trip to the Italian Consulate in Philly. We chose the Best Western because we have always had a good experience with these hotels. I was really impressed with the outstanding, personal treatment we received at the Philly location! Bambi checked us in, gave great directions, and kept great snacks out for the guests. The location is wonderful for walking around. Thank you!

"Wonderful Accommodations"

5
22/12/2015

Visiting my hometown for the holiday season. The historic hotel was very well maintained and a great location to visit the city. The staff was very pleasant and I would recommend this hotel to friends and clients in the future

"VERY CLEAN, GREAT AND HELPFUL STAFF"

5
21/12/2015

Old historical hotel maintained very nicely. Exceptionally clean. My husband got insomnia and claustrophobia (not related to the hotel) and went to the lobby for several hours in the middle of the night. The night clerk took great care if him.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Baygirl911 Thanks for the PERFECT score you gave the Best Western Independence Park Hotel on TripAdvisor. And thanks for selecting us , too. I am glad you found our "historical hotel' "very nice, "Exceptionally clean" and that our night crew took "great care" of you and your husband. We appreciate your kind words and look forward to seeing you again. JM

"Most Pleasant"

5
21/12/2015

This was my first time in Philly. It was only for one night and I have only one criticism was which was not due in any way to the hotel. The check in was flawless, I was allowed early access to my room, the room was outstanding, very comfortable bed, immaculately clean, amenities superior. At first glance the room seems dated due to the historic status of the building, but once in the room, although perhaps small by some standards it was well maintained. The only downside was my room was facing a major construction project across from the hotel so at 7:00 am the noise started so if you plan on staying here, just request a room away from Chestnut St. At least until the construction stops, which won't be for a while.

"Wonderful stay"

5
20/12/2015

Everyone was so accommodating- from the front office to the breakfast staff. Our group loved the beautiful decorations for Christmas. The rooms were comfortable. Everything exceeded our expectations. If we have an occasion to visit Phila. again, I would definitely stay at this hotel. I will recommend it to friends.

"Always enjoy this hotel"

5
16/12/2015

I stayed at this hotel 7 years ago when I traveled from Oklahoma to Philadelphia to visit the Wills Eye Hospital for a diagnosis of melanoma on my retina. We picked this hotel because it was within walking distance of the hospital. Once we arrived we fell in love with the hotel and the surrounding area. The hotel is just a couple of blocks away from the Liberty bell, Independence Hall, Carpenter's hall and lots of historical buildings. This year I had to return to Philadelphia as it appeared my cancer was returning. We picked this hotel again as our base. Again we enjoyed the hotel and the area. Philadelphia is a great city to visit and this hotel makes the visit even better. Hopefully someday I can travel to Philadelphia, stay here and explore more when my mind isn't clouded with worry about new cancer. Thanks to everyone at the hotel for making our stay enjoyable.

"Great location, excellent stay"

5
16/12/2015

Wedding guests stayed here and we did the arranging. The assistance from the hotel was great, and the guests were happy. This is pretty much a couple-per-room place (no doubling up), but it suited the needs of our folks. Breakfasts good, service good. Do investigate the rooms when selecting. This is a great location for strolling - a wonderful neighborhood and close to a LOT of history!

"Personalized Visit to Historic Philadelphia"

5
15/12/2015

I have to say, I really enjoyed this hotel. The staff was exceptional, the breakfast was delicious, the breakfast room was clean and well stocked, the room was nice, clean, and dark, the location was ideal for historic Philadelphia hunting, and the staff was again exceptional, knowledgeable and generally very nice. I highly recommend this hotel!

"Great location, but......"

3
15/12/2015

The hotel is in a great location and very central to most attractions and restaurants. I did enjoy our stay however, the room choice given to us was situated next to reception and could hear constant noise coming from the lobby. Every morning At approx 5am I could hear staff talking rather loudly which disturbed my sleep. Other than this the hotel is very well looked after and has a more personal feel about it. There is plenty on offer at breakfast too.

"Uncommom hospitality - its all about the people"

5
14/12/2015

The entire staff was exceptionally friendly and hospitable who went out of their way to make my stay comfortable and pleasant. I felt welcomed here, as if I was visiting a friend. Nice historic location, though I had very little time to explore. The rooms were clean and decent size. The interior decoration is a bit dated but cozy.

"Great hotel in historic district!"

5
14/12/2015

We booked the Best Western for one night for the Army Navy Game. The hotel was located in a very interesting and historic area. Our room was clean and comfortable. Our night came with a hot breakfast included in the morning which we took advantage of. We will definitely stay there again.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Robin G. Thanks for staying with us while you were in Philadelphia to enjoy the Army Navy Game and thanks for posting a PERFECT crore / revie on TripAdvisor. We appreciate your telling the world how your "room was clean and comfortable" and that you "will definetly stay" with us again. Thanks much! Philadelphia is a great city to explore, with tons of cultural sites, great restaurants and family fun; so hopefully we will see you again soon! Happy Holidays JM

"Army Navy Game"

5
14/12/2015

We really enjoyed our stay. Great hotel and staff. The location was perfect for seeing Patriot Games and historical sites. Lots of great bars and restaurants in the neighborhood. Parking was reasonable and easy to use with in out privileges. Easy access to freeway to get to and from Army Navy game.

"Great hotel on a busy holiday weekend"

5
14/12/2015

We chose this hotel because our favorite Marriott brands were full due to the Army-Navy game. We found an Excellent facility and a caring staff who made it a perfect stay. The hotel location and condition were excellent. A gingerbread-house contest by employees in the lobby added to the holiday decorations and festiveness. The free breakfast was welcome and 75 guests were served without any fuss. We will return.

"Very nice"

4
09/12/2015

Front desk is very helpful and friendly. Rooms are small but you won't be there but to sleep. Location is perfect to see everything. Parking is a block away and difficult at check In but again front desk will really help. Room was clean. Bathroom very nice with nice r towels. Afternoon cookies really good.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Snickerdoddle I am glad that your stay with us was "Very Nice" and that you took the time to tell everyone about your experience. Thanks. I enjoyed seeing that you found our front dest staff "very helpful and friendly" and our location "is perfect to see everything", thanks. I am also pleased that you found our complimentary "Afternoon cookies really good," we agree. Anyway, thanks for selection the Best Western Plus Independence Park Hotel. Happy Holidays JM

"Weekend in Philly"

5
08/12/2015

Very clean and updated historic hotel. Close to Penn's Landing and walking distance to shopping, restaurants, and bars. Room was very nice and hotel staff was great. Breakfast was good, (didn't care for the coffee). I would recommend this hotel and plan to stay here again.

"Terrific Boutique Hotel"

5
07/12/2015

We really enjoyed our stay. The property was within blocks of Independence Hall and the Liberty Bell. There are numerous eclectic restaurants very close by too. What impressed us the most was the efficiency and kindness of the hotel staff. From the front desk to the maintenance staff, they were friendly, helpful and engaging. Make sure to check out the staff gingerbread house contest in December!

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Rosekendig, Thanks for the PERFECT score you gave us, Thanks.. We appreciate your taking the time to tell the world about your wonderful stay and for posting your 1st review ever on TripAdvisor. I loved reading when you wrote, "What impressed us the most was the efficiency and kindness of the hotel staff. From the front desk to the maintenance staff, they were friendly, helpful and engaging." This is great, thanks. So, did you vote for the Best Gingerbread House? Mine is the one with the... Thanks again JM

"Wonderful Hotel Experience!!"

5
06/12/2015

The receptionist when you first walk in sets the tone for the hotel experience.The receptionist was warm and friendly. My room was ready for me on the fourth floor even tho I arrived well before 3PM.(it was only noon). I had hoped just to store my luggage there but was so happy my room was all set. The room was small but big enough to get around in.It had a chair and a desk , a wing back chair , two end tables, plenty of lamps,an alarm clock, a coffee maker, iron with iron board , a small fridge ,everything one would need. The bathroom was nice and the complimentary toiletries were nice too. My bed was to die for. If I could have hauled it home with me, I would have as it was the most comfortable bed I have ever slept on. Wonderful pillows too and lots of them. The housekeeping staff was superb. My room was clean, spotless and refreshed every day. The free breakfast was very good. I had fun making my own Liberty Bell waffle!!. There were other options to choose from such as cold or hot cereal with the fixings like granola, brown sugar, almonds and the like. There were danish, english muffins, bread to toast, regular muffins and bagels. Butter, jelly and cream cheese was provided, If that were not enough one could choose from scrambled eggs, and a breakfast meat such as sausage or bacon. With that were biscuits and gravy. Juices,milk, coffees and teas were also available along with fresh fruit, bananas, apples, oranges, and yogurt. The dining staff kept all stations full of food .There was Never any empty stations waiting for any type of food. Fresh fruit was available 24 hours a day in the lobby as well as tea and coffee. Between 4pm and 6 pm hot cookies were also served. The hotel is situated across from Independence Park in the historic district so seeing the sites was a breeze, very easy to get to, I used the Big Bus to hop on and hop off to get to other parts of Philly to see the museums and the first Prison in America. Its a good value. Buy a 2 day bus pass and a 2 day city pass if you are sight seeing, By doing this we saved at least 250.00 on transport and entrance fees. I also went to the Macy's in downtown, It is a huge historic building with marble interior, beautiful wood work and a huge organ . The organist played quite a bit of music and it was just beautiful!! There are many good places to eat in the hotel area, as well as convenience stores and even a market a few blocks away. I loved exploring the neighborhoods and meeting the friendly people of Philly. This city is different than most major cities I have traveled to. It is old, historic and charming . People couldn't be friendlier. Sadly, there is evidence of a homeless population and they are scattered about even in the touristy areas. Sad to see so many homeless women. That being said, I enjoyed my first trip to Philly and will return to this city and to this hotel. I had an absolutely wonderful experience all the way around. Just one more thing, getting to the hotel by train was easy. I left via taxi back to the airport which the reception desk arranged for me the day before my departure, It was a flat rate of 28.50 to the gate!! Not bad at all. Stay at this wonderful hotel . It is cozy, clean, and in a safe neighborhood with helpful, friendly l staff. Enjoy Philly!!

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Happy Holidays maph756, Oh my, what a stunning, wonderful and detailed review you wrote about your stay at the Independence Park Hotel. It's clear you had a great time and you enjoyed visit with us. Thank you. Thank you. Thank you. Plus your review was chock filled with great comments, such as "The receptionist was warm and friendly", "My bed was to die for" "it was the most comfortable bed I have ever slept on". Wow, thanks. Plus, your wrote "the housekeeping staff was superb" and how your "room was clean, spotless and refreshed every day". Great. Anyway, I am also glad you found our "free breakfast was very good" and that you had "fun making my own Liberty Bell waffle!!" So, thanks again for your detailed review and for telling the world about your trip. Please come again... JM

"Old City Philadelphia"

5
04/12/2015

The staff was very friendly and knowledgable, The room was very clean and cozy. This hotel is 3 block from the Liberty Bell and Old City Philadelphia. I will definitely be back for a visit in the springtime.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear HYMalibu, Thanks for staying with us at the Best Western Plus Independence Park Hotel and for posting your first review on TripAdvisor. How exciting! I am thrilled that you gave us a PERFECT score and that your review mentioned that our staff was "extremely helpful and the breakfast was great." Thanks. Plus, I am pleased that you wrote the "Decor of the breakfast room was fantastic, with table decorations to match the season." We agree and thank you for this compliment. Happy Holidays JM

"Terrific value and location"

4
04/12/2015

This boutique hotel is loaded with history. In many ways , it is more like a B and B that a hotel. The staff is friendly and helpful. The rooms, while small, are clean and pleasant. Located in the old city, it is close to many bus lines and the Franklin Market line. We have stayed here several times and will come back.

"Location, Location"

5
04/12/2015

great location to explore the area, staff extremely helpful and the breakfast was great. we ate on real plates and had silverware not plastic. Decor of the breakfast room was fantastic, with table decorations to match the season.

"Best hotel!"

5
03/12/2015

We loved everything about it. Quiet, spacious room. Tasty breakfast, and terrific coffee. Seriously, one of the best staffs around. So helpful and friendly! If I ever get to Philly again we would definitely stay again. Also, it's in the heart of lots of things to see!

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Shannonscrazyclowns, "If I ever get to Philly again we would definitely stay again." THANKS. We certainly appreciated your selecting the Best Western Plus Independence Park Hotel and the gracious review you posted on TripAdvisor. I enjoyed reading how you "loved everything" and how "Quiet, spacious" your room was, plus how you enjoyed our complimentary "Tasty breakfast, and terrific coffee." Awesome! But, I REALLY loved this comment; "Seriously, one of the best staffs around. So helpful and friendly!" Thanks again. JM

"Excellent Place to stay"

4
02/12/2015

Great location and price. Situated right in the middle of the historic district with excellent access to historic sites (liberty bell) Staff very helpful and friendly. Parking off site a little expensive a few blocks away.

"Excellent homely hotel in perfect location"

4
02/12/2015

This is the second time I have stayed and have thoroughly enjoyed both stays. The property has an excellent location for tourists, within walking distance to Independence Hall and Liberty Bell as well as an amazing range of eateries in 2nd Street which is just around the corner. I stay for work and it's just so easy with parking too and approx. US10 cab ride from 30th St station. But the atmosphere of the hotel is just great also - it feels like an owner-operated boutique hotel where the owner really cares; they were preparing for Christmas and I think it was the owner who was putting up the Christmas tree (live - and smelt so good!) and the restaurant suggestions were spot on. But what I really liked is the small inclusions that most hotels add on that are easy to add without adding to the customers bill! Breakfast is included (simple but yum and plenty of choice), wifi, complimentary tea and coffee not only in the rooms but in the lobby too and afternoon tea with freshly baked cookies (and for Christmas I suspect a hot apple cider) I look forward to my return to Philly and the Best Western Plus!

"Great place!"

5
01/12/2015

The location is great! It is very close to the subway so it's convenient to get anywhere. The rooms were small, but very clean and well maintained. It's within walking distance to many area attractions. The staff was very friendly and informative. I would definitely consider this hotel again if I need to stay in Philadelphia!

"Great as always."

5
29/11/2015

We stay at the Independence Park Hotel nearly every time we are in Philadelphia. It is a great hotel in the heart of the historic district. The staff is friendly, and the rooms are nice. We will be back!

"Staff who care"

5
29/11/2015

The team at IPH seemed to truly care about our experience at the hotel. The location in Olde City is perfect for the historical sites in Philly and the staff made sure we had a great visit. The free breakfast was better than most hotel offerings and the warm cider, coffee and cookies was a pleasant treat.

"Wonderful Stay!"

5
27/11/2015

This hotel is located in the Historical Area of Philadelphia. It is within walking distance to most of the major attractions. The rooms are very nice.... and the staff is very helpful and caring. We would recommend this hotel to anyone looking for a nice place to stay... with affordable rates.

"Great Stay"

5
23/11/2015

I was serving on jury duty and spent only one night at Best Western, Independence Park Hotel. I was at another hotel which did not have rooms available for the unexpected third night and I came across Best Western by chance. I had a very nice experience with pleasant accommodations and very friendly and helpful staff. Staff were very helpful in getting me the last available room at a good rate. They also stored my luggage until after my day in court and helped me retrieve it promptly so could catch my train back home. I only had the one continental breakfast, and it was very good, served in a unique dining area with glass ceiling. I recommend trying it out!! It is very conveniently located for touring historic Philadelphia and waterfront.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Good day Terrence S, We appreciate your staying with us while on Jury Duty here in Philadelphia. Thanks for selecting the Best Western, for posting such a nice review and for doing your civic duties. I am pleased that your stayw was so nice and that you had a "very nice experience with pleasant accommodations and very friendly and helpful staff.". This is great news! I am also happy that you received a "good rate" and that you found our complimentary breakfast buffet to be "very good, served in a unique dining area with glass ceiling" We appreciate your gracious comments and your staying with us. Thanks. JM

"Staff from top to bottom were top notch!"

5
21/11/2015

I have never been to a hotel or motel my entire life (74 years!) where I have had service from top to bottom that far exceeded what you could have from anyone else. Whoever you asked for info from, they dropped everything to satisfy you. The breakfast was awesome. Wouldn't hesitate to stay there again, and it is a good possibility we will!

"Nice blend of the modern and the boutique"

4
20/11/2015

Wonderful location and friendly, helpful staff as others noted, but what impressed me most was the combination of boutique charm and modern amenities. They even have afternoon tea every day! But the doors had modern security locks, the rooms had programmable thermostats, etc. Also the bathrooms were a very generous size. After staying in too many hotels where they are like closets, a nice surprise. Were it not for the fact that the elevator conked out one morning and I had to trudge up & down five flights I would give it five stars.

"Charming Surprise!"

5
18/11/2015

I was pleasantly surprised to find this more of a boutique hotel with charming decor and a wonderful staff! I was there on business but look forward to staying there for fun in the near future! And it's in a hot spot in downtown Philly so restaurants and cafes are easily accessible on foot! Perfect!

"Excellent stay at Best Western Plus"

5
17/11/2015

Wonderful location near many of the historic sites we wanted to see. The staff is incredibly helpful and friendly and the rooms while not large are very clean and well kept. The breakfast was excellent and I appreciate that the tables we already set with silverware and cloth napkins. Parking is close and reasonably priced. My wife and I will definitely stay here on our next trip to Philly!! Art K.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Hello Arthur K, Thanks for posting your review on TripAdvisor and for selecting to stay with us at the Best Western Plus Independence Park Hotel. Your review was very flattering, especially when you wrote "Wonderful location near many of the historic sites", and "The staff is incredibly helpful and friendly". Thanks, we agree. I am also please that you found our complimentary "breakfast was excellent"! But my favorite comment was this "My wife and I will definitely stay here on our next trip to Philly!!" And for this, we again say THANK YOU! JM

"Perfectly positioned"

5
17/11/2015

The location in the historic district is perfect for exploring the city. It is only a short drive from the airport. The staff were friendly, the hotel is charming and comfortable and was a great start to our American trip.

"Great Hotel"

5
17/11/2015

This was a great hotel to enjoy the historic part of Philadelphia-we walked to every attraction easily. The $17 parking fee was very reasonable also. Staff was super helpful and friendly, and the building was beautiful. Will always choose Best Western PLUS Independence Park Hotel when visiting.

"Great location inear National HIstoric Park"

4
16/11/2015

We just spent a Sunday night at BWPlus Independence Park Hotel. It has everything you could want for a visit to the historic area. Everything is within walking distance. We parked our car in the nearby parking garage and never needed it until it was time to leave. Parking at $17/night is a bargain for this area. The King room was a comfortable size for a city hotel, with fridge, microwave, desk and wifi. The breakfast offered something for everyone. Plenty of restaurant possibilities in the area. We would definitely come back to this hotel. We did have an issue with the room being too warm, but we were assured it will be checked out. The staff members were extremely courteous and helpful.

"Fabulous time in Philly"

5
16/11/2015

The staff of this lovely little gem were truly fantastic: warm, very attentive, knowledgeable and eager to help. The room was perfect: clean, comfortable, reasonably priced and spacious. The hotel's location is good too, especially if your main focus is on historic sight-seeing.

"Fun in Philly"

5
14/11/2015

My husband and I just returned from a five day visit to Philadelphia. After consulting Trip Advisor, we found great reviews for the Best Western Plus Independence Park Hotel. After speaking to the lovely desk clerk ,Bambi, we decided to book our room there. The rate was less than surrounding hotels and we liked the idea of a smaller, boutique type venue. This hotel had loads of charm including a beautiful ,cozy lobby where we enjoyed fruit, cookies, tea, coffee and mulled cider, a large breakfast room and a well appointed queen room with lovely bedding and a modern bathroom. In addition, the staff went out of their way to make our stay comfortable and enjoyable. The location, in the "Old city" was perfect. It is near all of the historic sites and Chestnut Street has a large variety of restaurants, cafes, and bars. The hotel is also in walking distance to the Italian area where we enjoyed the street market and eating at Ralph's, the oldest family-owned Italian restaurant in the U.S! If you go, make sure to visit the National Jewish Museum, the Barnes Foundation, which has an amazing collection of Renoir paintings, and Independence Hall, where the Park Rangers and volunteer guides share their impressive knowledge of our nation's history. We felt safe in Philadelphia and the staff at Independence Park made us feel like family.

"Great location and staff"

5
14/11/2015

Hotel is very easy walking distance from historic sites and surrounded by entertainment district with dozens if not hundreds of great restaurant options. Most rooms are small compared to standard US hotels but normal by European standards for older historic locations. Exceptions are the king bed rooms overlooking the interior courtyard. They are large and very quiet! The rooms are historic (but with nice big tv's) but bathrooms are modern. Staff were all very friendly and helpful. Evening desk person was great with restaurant recommendations. We had existing reservations at a Society Hill bed and breakfast so only stayed at Best Western two nights. We regretted moving and in retrospect wished we stayed at Best Western the entire visit!

"Very enjoyable stay"

5
13/11/2015

This hotel is the place to stay! From our interaction with Bambi at checkin to our departure and checkout with Craig - I couldn't have asked for more personable, helpful people. The area is great, the room was clean and spacious and the breakfast was hot and fresh. Definitely will recommend to all my friends and family!!

"My Wedding Dream Come True"

5
13/11/2015

I booked the "Own The Inn" for my wedding in November 2015. We had every single room in the hotel for our friends and family. Every single one of them was blown away by the opportunity to stay in the most historic hotel in Philadelphia. The rooms were all different shapes and sizes and layouts, but that's part of the charm. I stayed in the bridal suite which was 502... and it was an absolutely stunning room. My parents were in 507 which had a living room and a big king sized bed. It was also beautiful. My bridesmaids shacked up in 501 which had two queens and so much natural light! It was gorgeous. All in all, everything was perfect. Elizabeth who handled our group was on her a-game, very communicative and responsive, and helped us coordinate a guest experience that was second to none (including happy hour, decorating the hotel, and a late night bar for our guests). The breakfast downstairs the next morning was delicious and complementary and waffle-filled... which is about as good as breakfast ever gets! We booked a room to return for our 1 year anniversary, and I'd recommend this hotel to anybody looking to experience authentic Philadelphia charm with modern-day amenities!

"Small room, but clean, comfortable and in a fabulous location."

4
12/11/2015

As a woman traveling alone from out of town for business, I couldn't have asked for friendlier staff or a safer location in the city. I was directed around the block to a great spot to dine in a unique atmosphere, and staff was also helpful in getting me to my meeting location. The only inconvenience was returning the gate card from the parking garage due to construction taking up space in the street, but it turned out to be fairly simple. Really can't beat the price in such a convenient location!

"Old world charm"

4
11/11/2015

Situated in the heart of "Old" Pennsylvania this hotel dates back to the 1800's, is a stones throw from all of the historical sites, offers a complimentary breakfast, cheap parking nearby and great staff. It's old - so of course it's a bit on the quaint side but that just adds to the charm. Our room was quiet and comfortable, the free hi-speed wifi was reliable and we enjoyed our time in Boston. If we ever returned - we would stay here again.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Good Day David H, Thanks for staying with us and for posting such a favorable review on TripAdvisor. I enjoyed reading your review, especially this part: "Our room was quiet and comfortable, the free hi-speed wifi was reliable and we enjoyed our time in Boston. If we ever returned - we would stay here again. Ummm...I guess you meant Philadelphia! Thanks again. JM

"EXCELLENT HOTEL"

5
11/11/2015

Friendly staff, clean and clear room, good bathrom, excellent breakfast, excellent free wifi and near goods restaurants and landmarks. You can go by walking to the interestings tourist points in few mininuts

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Hi Neucy, Wow, you gave us a PERFECT TripAdvisor score and you even put it in all caps....thanks! I loved reading your review, especially this part; " Friendly staff, clean and clear room, good bathrom, excellent breakfast, excellent free wifi and near goods restaurants and landmarks." Your comments are spot on and for this we say Thank You. Please come visit us again. JM

"Great location, excellent staff."

5
09/11/2015

This historic hotel is located in a fabulous spot within old Philadelphia and the staff was truly helpful and professional. I was attending a meeting for business purposes and I specifcally chose this hotel because it enabled me to get up in the morning and tour the landmarks. The breakfast was also excellent.

"Great hotel"

5
08/11/2015

I stayed here with my partner and a friend while attending a conference at a nearby hotel. The room was comfortable and clean. Although there was construction going on across the street we didn't have any problems with the noise because the windows were well-insulated; the hotel even provided a white noise machine for our convenience. This is actually one of the quieter hotels I've stayed in anyway -- even the internal noise from other guests didn't bother me. Loved the free wifi and the beautiful common spaces. The staff were incredibly friendly and accommodating -- especially Lynne, who went out of her way to answer all of my questions thoroughly and to make suggestions about interesting places to visit and eat. I would absolutely stay here again the next time I visit Philadelphia!

"Lovely Spot"

4
07/11/2015

My husband and I stayed here because we wanted to revisit the historical sites of Philadelphia. This hotel is ideally located, right down the street from Independence Hall. It's a classic, lovely old building. It's very nicely decorated and maintained. The staff was terrific. The room was small, but clean and comfortable. I'm sure they have rooms with a view of the street, which might be more interesting than the alley view we had, but it was certainly quiet. We enjoyed our stay and would return.

"Perfect location"

4
06/11/2015

Stayed here because we were attending an event in Camden. Perfect location for food and drinks. Room was small but clean and comfortable. They had a parking garage close by which was relatively convenient. Cookies at check in was nice. Would stay here again. Great liberty bell waffles for breakfast!

"Great find!"

5
05/11/2015

Independence Park Hotel: a 5 star gem- perfect for the discerning guest seeking the personal touch. An historic boutique hotel, centrally located in the heart of old Philadelphia, within easy walking distance of both historical sights and waterfront attractions. Cordial, accommodating, knowledgeable manager and staff to meet your every need. Well-designed, tasteful, appealing decor throughout. Highly recommended for a unique visit to a unique city.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear MKCullen, You gave us a PERFECT TripAdvisor score and for you named the Independence Park Hotel "a 5 star gem", Thanks, you are a good judge of quality, we appreciate your attention to detail! Also your review mentioned how the Independence Park Hotel is "perfect for the discerning guest seeking the personal touch" as well as how we are "An historic boutique hotel, centrally located in the heart of old Philadelphia". Thanks! I appreciate your staying with us and your review being so frank and gracious. Please come back soon. JM

"Great base for visiting Philadelphia"

5
02/11/2015

We were looking for a hotel close to the historic sites, and within easy walking distance of public transportation. This very comfortable boutique / historical site hotel met both requirements. The Liberty Bell and the Independence National Historical Park are a few blocks away. The bus stop (#38) for the Barnes Collection, the Rodin Museum and the Philadelphia Art Museum is a couple of blocks away. The fast and efficient subway has a stop two blocks away. Taxis in the city are plentiful and have a reasonable fare, in comparison with most other major cities. The hotel provides free hot breakfast and a fast free internet. We were particularly impressed with the care the management and staff have for their guests. For example, there is major construction going on across the street, and our room faced it. We found a notice in our room advising us of this, and providing a "white noise" device that we could use to muffle construction noise. In fact, we never needed it, as the double windows kept noise to a minimum - even blocking the street sounds of happy Halloween party-goers. The rooms are small, but well-appointed and are well-maintained. This hotel is listed as an historic site/hotel. A great place to stay in Philadelphia.

"Best Western Plus"

5
02/11/2015

Great , clean, comfortable hotel, ideally located in the Old City. Convenient to walk to major sites and museums. Very knowledgable staff on the area and very helpful with any questions/needs. Bed was slightly uncomfortable, but that may be a personal opinion.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Hi Karen P, Wow, your review of the Best Western Plus Independence Park Hotel was absolutely wonderful, thanks! When you wrote "Great , clean, comfortable hotel, ideally located in the Old City" and how we are "Convenient to walk to major sites and museums" you help TripAdvisor readers decide where they should stay when visiting Philadelphia. But honestly, we love reading it too... THANKS JM

"Great Hotel, Great Price"

5
01/11/2015

The staff at this hotel is among the most friendly and helpful that I have encountered. The price was decent especially for the price. A very good option if you're in Philly. Has parking available as well with a very competitive price point. Free breakfast and internet are nice as well.

"Best Hotel staff"

5
01/11/2015

This is a small boutique hotel in the historic district of Philadelphia. The rooms are clean although small you have everything you need. The hotel is very quiet. All history is within walking distance in a safe and friendly neighborhood. Right out the door are many choices for restaurants and coffee and activities. The staff, without exception were friendly and welcoming. It was obvious that they loved their jobs and they loved and took pride in this historic hotel.

"Really made me feel at home!"

5
31/10/2015

I was recently in Philadelphia for a week on business, and generally have my hands tied as to where I can stay because of state policies. Knowing that I wanted somewhere safe, clean and comfortable, I checked the reviews on TripAdvisor to see which hotels would work. The Best Western Plus Independence Park rated highly on TripAdvisor, and was allowed. Thank goodness! It was the perfect place for me! This is a small boutique hotel in the middle of the historic district of Old City Philadelphia. There are so many great restaurants within a 3 block radius; you are adjacent to Independence National Historical Park; the rooms are well appointed and very clean; breakfast is included (including waffles imprinted with the Liberty Bell!); and the staff are the friendliest, most accommodating people! We arrived on a Sunday night, parked the car directly in front of the hotel in the two loading zone spots while we checked in, and got the parking pass for the Ritz Garage on 2nd Street (about a block away). We did not have issues with the construction being done across the street, except that the power got cut off for a couple of hours on Monday - the staff were so apologetic, even though it wasn't their fault, and while they helped some travelers find accommodations elsewhere, we elected to wait it out. It gave us an opportunity to meet and talk to some of the staff (Lynn and Adam), and they were gracious and entertaining hosts. Another example of how the staff care about their guests here is that they gave each guest who stayed through the blackout a letter of apology and a generous treat! Totally unexpected! Other touches at this hotel that warmed my heart: a refrigerator and microwave in every room; cookies and tea every afternoon, wine and cheese reception on Wednesday evenings, hot mulled apple cider, coffee, and tea in the lobby, and fantastic wireless internet service. I am SO glad I was able to stay here for the week. It truly felt like I had a home to return to after each day's work, and I actually hope I have to go back to Philly because I would love the chance to stay here again! Thank you to all the staff for their contribution - from the ladies who kept the breakfast area clean and well stocked, to the maintenance staff person who stayed through the night to insure our safety while the power was out, to the housekeeping staff who took good care of my room, and the friendly staff at the front desk who were knowledgeable about the area and provided excellent customer service. Two suggestions: flavored creamers for the coffee, and slightly longer cords for the hair dryers! Thanks for an excellent stay!

"Good Experience"

5
30/10/2015

Even before and after I arrived the staff were extremely helpful in guiding me how to navigate around the city to get to my conference the following day. The hostess in the evening was especially helpful and gave good advice in traveling the most economical way. This reduced my anxiety. Because I arrived late she gave me big plate of cheese, fruit, and crackers. Top notch staff. Great breakfast.

"Great location, great staff"

5
29/10/2015

This was the second time I've used this hotel for business travel, both stays were great. Staff is excellent, lots of things to do and see within a short walking distance. Parking is kind of tricky, but I think that is just Philadelphia in general ...

"Expectations Exceeded"

5
28/10/2015

From the time we arrived and were greeted by Facilities Engineer Joe, until the moment of our departure, we felt as though we were with friends versus with typical hotel staff. We had such fun interfacing with at least 10 different staff. The location was great. We could walk to any of the historical sites within minutes. Plenty of great eating places nearby. This was our favorite lodging place in our two-week vacation.

"This hotel is a "Jewell" in the middle of everything historic that Phialdelphia has to offer"

5
27/10/2015

Our room was very well appointed and the comforts were everywhere. They missed nothing! The coffee, the soaps & amenities, the hair dryer and all the rest. Most comfortable were the beds and the pillows. The heating and air conditioning system was more residential. No noisy window unit, it was the real deal, thermostat and all. The location was second to none as was their "free" breakfast worth about $20. p/p anywhere else. Everyone loved it! We have found our new home away from home. The location of this hotel was superb, every historical site is a short distance, as is Independence Hall, just up the street. Every restaurant cuisine imaginable and all surrounding the hotel. The employees were more like family than employees. They love what they do and where they do it. No one could can't fake their sincere caring for their guests! You can feel that it is real.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear qualityisjib1, I loved your review of the Best Western Plus Independence Park Hotel, it was absolutely wonderful to read because the pleasure and warmth you experienced staying with us exuded from your detailed comments. Thank you so much! I really loved these 4 comments and feel they help other TripAdvisor readers. 1. "their "free" breakfast worth about $20. p/p anywhere else." 2. "We have found our new home away from home." 3. "The employees were more like family than employees." 4. "The location was second to none " Again, thanks for the awesome review and for selecting the Best Western Plus Independence Park Hotel. Please, come back again! JM

"Best deal in town"

5
25/10/2015

This hotel made a good stay great the staff was great as soon as we entered the lobby we were greeted with a friendly smile upon check in they made sure everything was taken care of food maps local hot spots parking etc. the room was quiet great bed with lots of pillows they catered to our every need so if the TSA took your shave cream or toothpaste don't worry they will help They always have food breakfast afternoon cookies and tea and coffee and fruit and coffee all day You can walk to everything

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Hello Jeff S, "Best deal in town", wow what a wonderful title to your review about the Best Western Plus Independence Park Hotel. Plus, the rest of your review was very flattering as well, thanks. I am pleased that we helped make "a good stay great" and that our staff "made sure everything was taken care of" for you while at the Best Western. We appreciate your selecting the Independence Park Hotel and for telling the world about the "Best deal" in Philadelphia! JM

"Perfect high school senior history trip"

1
25/10/2015

I brought my high school history students to Philadelphia and we spent the night in the Best Western on Chestnut street. This hotel added to the pleasure of our trip. Check-in was easy because of the wonderful, friendly, helpful staff. The room was comfortable and the location could not be more perfect for all the sights we planned to see.

"AWESOME Staff!"

5
25/10/2015

This hotel is within 4 blocks of everything historical Philadelphia has to offer. The staff here was so accommodating and friendly. They held our room bacuase our plane came in late. We travel a lot but this hotel rates very high with us. Even though it does not have a restaurant attached there are several on the same block. Surprising for Philadelphia they have a fantastic Mexican Restaurant two doors down. Try it if you like Mexican food.

"Much more than we expected!"

5
22/10/2015

Delightful staff, very comfortable bed in a lovely room,right in the heart of historical Philadelphia. Great restaurants a short walk away. Most of the major American historical sights within walking distance. Couldn't ask for more.

"Pretty good but a bit pricey for level of service"

4
21/10/2015

The hotel is overall very good. The only knock on it is considering the price I would expect a higher level of service - helping with bags from the car, etc. The hotel is very convenient and very comfortable - it is just hard to justify almost $300 per night. Next time I will look at the competition.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Wayne J, Thanks for staying with us and for telling the world about your experience in Philadelphia and how you found our hotel to be "very good." Thanks. I am also pleased that your review described the Independence Park Hotel as "very convenient and very comfortable", we agree. In regard to your comment about our rates, rest assured that our prices are always competitive and the very best lodging value around. So, if you paid what you mentioned and if you checked around for other rates, you would come back and stay with us. We appreciate your comments and appreciate your business. THANKS JM

"wonderful Philadelphia experience"

5
21/10/2015

Excellent location for sightseeing - close to so many historic sites and within walking distance of shopping and numerous other areas of attraction. The staff at this hotel is top-notch! Everyone of them was friendly, cheerful, and so very helpful with any request. They were great! The room itself was small, but that is due to being a historic landmark building which we loved. It is a beautiful hotel; quiet, well-appointed, and comfortable.

"Perfect location for seeing the best of Philly"

5
21/10/2015

Came with my son for the Eagles game. We got so much more by staying here because we were very close to all the historic places in Philadelphia, including very many great old pubs and delicious places for dinner. Hotel accommodations we're very nice, comfortable, welcoming and charming. Will definitely stay here again when we come back to Philly

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Kimberly M, "Will definitely stay here again when we come back to Philly." Thanks for the great TripAdvisor review and for telling the world how wonderful your stay was at the Independence Park Hotel while you were in Philadelphia to see the Eagles play. We appreciate both. I am glad that you also wrote how "We got so much more by staying here because we were very close to all the historic places in Philadelphia, including very many great old pubs and delicious places for dinner." And I am happy that you described our hotel as "very nice, comfortable, welcoming and charming." We agree! Anyway, thanks again for selecting the Best Western Plus Independence Park Hotel. See you soon - Go Eagles! JM

"Classic Hotel in Old City"

4
21/10/2015

Very comfortable and affordable. Minor problems with room heat and the clothes iron that was provided. The staff was very helpful. Within walking distance of Independence Hall and convention center. One current challenge for guests (over which the hotel has no control) is that major construction is occurring across the street. It's supposed to be finished by late 2016. In the interim, the hotel is providing "white noise" machines to muffle the sound.

"The trip advisor reviews were absolutely correct!"

5
20/10/2015

This historic building was such a treat! The personnel were friendly and helpful. We loved the high ceilings and tall beds & just imagined what it must have been like in the 1700's. Hot apple cider greeted us in the lobby - yum!

"stayed there on vacation"

3
20/10/2015

Had to leave one day early for family emergency, front desk gentleman was not helpful at all concerning the bill. We were finally told that if the room was not booked for that day we would be charged a $100.00 fee which we understood. We were not given any type of bill when we left. When the bill was sent via email we had been charged the full amount. I have tried to speak to the manager to correct this, but have been unable. At this time we will not be giving a good review or staying at one of your hotels again.

"Birth of the US"

5
19/10/2015

For a most satisfying visit of the American Birthplace, the BW, Independence Park was amazing gratifying for us. For meeting friends and family, this was the greatest. We were helped with getting around and visiting really wonderful eating places.

"Great Central Location for Historic Philadelphia"

5
19/10/2015

We arrived in Philadelphia prior to attendance at the NASAP Conference, to be able to enjoy the central city Historic sites. The hotel is perfectly placed for this activity, which brought back memories for my wife who visited in her youth. It is a short distance from the tour bus terminus, allowing a great way of seeing the larger view of the city, with informed bus guides giving great overview of the city and its history. It is possible to hop on and off, at points one wishes to visit, so have a look at the bus route before the tour. The service within the hotel was very friendly and relaxed. Highly recommended!

"Temple Parents Weekend Stay"

3
19/10/2015

Hotel is what we expected it to be. Queen size bed suite was extremely small and the bed seemed more of a full size to us. King room was very spacious. 2 Queen bed room was very spacious although the beds are more full size.

"Great Location - Poor Service"

3
17/10/2015

The hotel is close to all of the historical sites and only a short drive to the airport. Parking is located about a block from the hotel with easy in/out access using the hotel's parking pass. Rooms are small, but are clean, quiet, and comfortable with all of the usual amenities. Breakfast is very basic (cereal, waffles, instant oatmeal, etc.) but there are a couple of other options in the area if you don't mind the cost. With the exception of the breakfast team, the hotel staff added zero value during our visit and seemed bothered at most times to have guests at the hotel. Eye contact was rarely made and the staff did not acknowledge our presence unless we initiated the conversation.

"Great Customer Service in a Wonderful Area"

5
15/10/2015

We loved staying in this hotel! First of all, Lynn is great! She is so helpful for tips about the area. It's nice to see a friendly face when you have questions. The waterfront is a very short walk away. Lots of restaurants in the area. Walking distance to Liberty Bell area, Betsy Ross house, and much more. The rooms are a little small, but nice and cozy. Bathroom a good size. Everything was very clean. It was nice to have the cookies and tea in the afternoon and the free breakfast was a plus! They took care of getting us a cab back to airport and it was only a 5 min. wait at best! We would definitely stay here again.

"Beautiful Hotel and Great Staff"

5
14/10/2015

I stayed at the Best Western Plus Independence Park for work and truthfully wasn't expecting much from the hotel. I was completely blown away by the experience. The hotel itself was charming in an historic row house. The room was small but nicely furnished and looked/felt nicer than a typical Best Western. My only complaint was that the elevator was slow, so I took the stairs. The staff was so nice and friendly.They even stopped me on my way in that evening to make sure my room was how I wanted it and to see if there was anything they could do to make the stay better. The afternoon tea and cookies was a delightful surprise and breakfast was delicious. I also loved that they had complimentary tea, coffee, and water available 24/7.

"Perfect Hotel Experience"

5
14/10/2015

I cannot say enough about my excellent experience at this hotel. The staff were beyond helpful and friendly. I've worked in the service industry my entire life and appreciate truly caring service. In addition, the room was spectacularly clean and comfortable, the breakfast was great, and I enjoyed the hot coffee, tea, and apple cider that was always available. A++ rating - this is my new Philly hotel.

"Spoiled by a rude receptionist"

2
13/10/2015

The trip was marred by the rudest person working in hospitality that I've ever encountered. She was so rude that other guests were raising eyebrows at each other. Clearly she is in the wrong job! The rest of the staff were nice and the hotel was quite nice but the room was small and the fridge was broken.

InnsOfDistinction, General Manager at BEST WESTERN PLUS Independence Park Hotel, responded to this review
Dear Bride2207, Thanks for staying with us and for posting your review on TripAdvisor. We do appreciate both. I am thrilled that your review highlighted how "the hotel was quite nice" and how much of our "staff were nice", thanks. Unfortunately, it appears one of our staff did not meet your expectations and for this I am greatly sorry. It is not how we typically operate, again, my regrets. As for the refrigerator in your room, thanks for pointing this out; it has been replaced. And, whereas we are a Historic Hotel, yes some of our rooms are intimate in size, while others are larger and some even offer spacious sitting areas. Perhaps, one of these might be of interest for your next visit? Again, thanks for using TripAdvisor, we value every comment from our guests! JM

"Great location in the old city"

4
08/10/2015

This was a traditional and classic hotel. The room we had was large and comfortable and the staff were all very helpful and personable. They were more than happy to assist us, give recommendations about the city and they booked a taxi for us for the morning we departed. Breakfast varied day to day and there was an excellent waffle-maker.

"Cozy and great customer service"

5
08/10/2015

Since we made the reservation we felt the excellent customer service oriented of the people that work here. The reception on the check in was very helpful, then they have tea and cookies, later wine and cheese, and complimentary buffet breakfast. We were quite happy with the lodging as well

"Better than expected"

4
06/10/2015

First time in Philly. Chose this hotel because of TripAdvisor reviews. Wanted something close to the sights and to parking. A little concerned when we pulled up to the very discreet entrance and saw the construction across the street. We were warned about this thanks to reviews but wasn't expecting it to be in spitting distance. Hotel was great about temporary parking to unload. Emailed me a temp parking pass which was convenient. Room was clean with large TV, microwave and small fridge. Easy walk to Visitor Center, Independence Hall, Liberty Bell and Penns Landing. Parking structure was about 2 blocks away and hotel gave us free parking pass. My room faced Chestnut Ave. so it wasn't a pretty view with the Construction across the small, narrow street. Work across the street ended at sundown. Started up again about 7 ish in the morning which worked out as we needed to be up anyway. Expect construction to continue for quite sometime but it didn't put a damper on our stay. Plenty of places to eat near the hotel. Staff was friendly, wifi worked great. We would stay here again.

"Great Hotel !"

5
06/10/2015

It was our first time staying in this hotel. The hotel staff were inviting and kind. The hotel was very clean, friendly atmosphere, nice location near lots of restaurants and shopping. Overall A+. Thanks Best Western!!

"We plan to go back"

5
06/10/2015

This hotel did everything right from the helpful reservations clerk to the staff who cleaned our room. It is conveniently located near all the historic attractions and to public transportation to all the museums and other things you might want to see. Good for business travelers, too. We plan to go back.

"Excellent!"

5
05/10/2015

The entire staff was beyond kind and helpful during a very stressful work trip to cover the Pope during probably one of the most hectic weekends in Philly. Thank you so much for helping me with equipment, restaurant and nail salon referrals, and help with parking.