SureStay Plus Hotel by Best Western Brandywine Valley,  Wilmington

3.5/5  - based on 276 guest reviews.
1807 Concord Pike (Rte. 202), 19803-2901, Wilmington, United States - See map
+1 302 656 9436 +1 302 543 6152

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 276 traveler reviews
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Stay at this Wilmington, Delaware hotel - free breakfast, near Winterthur Museum and Longwood Gardens. The SureStay Plus Hotel Brandywine Valley places guests near Interstate 95 in Wilmington, Delaware. This hotel offers convenient access to many area museums including the Delaware Art Museum, Hagley Museum, Rockwood Museum and Brandywine River Museum. Guests will also be close to beautiful Winterthur Country Estate, Longwood Gardens, and Nemours Gardens and Mansion. The hotel is near many corporate locations such as AstraZeneca, DuPont®, Ashland, Nemours A. I. duPont Hospital for Children, and Comcast® - perfect for conducting business! This Wilmington, Delaware hotel offers well-appointed guest rooms, each with cable satellite television, free wireless high-speed Internet access. Executive suites and business plus suites are available with DVD players, printers and a free movie library, upon request. Guests will wake each morning to a delicious complimentary full hot breakfast catered by Manhattan Bagels. This hotel also offers a local corporate shuttle and readymade attraction packages. Additional amenities include an outdoor swimming pool with hot tub, fitness center, business center and video conference room. For superior customer service and a convenient location, make a reservation at the SureStay Plus Hotel Brandywine Valley!

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 276 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
82
Verygood
 
60
Medium
 
58
Poor
 
32
Horrible
 
44
Business Business 73
Couples Couples 69
Family Family 77
Friends getaway Friends getaway 25
Solo travel Solo travel 24
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
SureStay Plus Hotel by Best Western Brandywine Valley,Wilmington
  • 5
    « Absolutely loved this place »

    This is a lot like a FL resort hotel...2 floors in a rectangular pattern that overlook a beautiful courtyard w. pool, spa, and cabana. It is very secure; you need a cardkey to access from the outside...you come in, and you're still outside. I like this feature. friendly staff and lobby (w. baby grand piano) is nice. Contintental breakfast just avg.

    4
    « Mixed Emotions »

    If you are staying here with one or two rooms this will meet your needs. If your expectations are average you'll be okay. Groups? The only problems I had were with check ins and a few other communication issues. The front desk staff, at least one of them is woefully out of her element. All the problems seemed to come from her not properly following directions, and worse, not caring. IF I use this hotel again for this one if my groups it would only be with the understanding that Mary Taylor, the manager be there for our check in. No matter what time it is. Rooms are small but comfortable. The special rooms are musty and moldy smelling. But there are only a couple of them. Majority of the staff were pleasant and helpful. Didn't use the pool. No reason. Just didn't. Breakfast could certainly use a little upgrading. Rubbery eggs and sausage patties. Tried that once. Only once. Nice lobby area. Plenty of food in the area. IHOP, Hollywood's, a grocery store, Walgreen's and Wells Fargo Bank all a short walk. The reason I give it a 4 rather than a 3 was location and Mary.

    4
    « A chance find - now our go-to hotel when in the area »

    We couldn't find anything we could afford within striking distance of Winterthur, so we said to our TomTom ... find us a hotel ... and it found the SureStay (Best Western) on Clinton Ave. What a find! What a deal! Clean. Comfortable. Quality. A great value for the price.

    1
    « Extremely Disappointing »

    If you are approaching from the opposite side of the road it can be confusing trying to get into the parking lot. You must make a uTurn at the traffic light in order to get into the parking lot. There is limited parking for the size of the motel. The side of the rooms are small, cramped and out dated. If you are traveling on a budget you may want to consider this location, although there are plenty of far better hotels within a short distance to consider. There is not much difference in cost. So if staying in the area again I would be staying at either Marriott or Hilton about two miles away for just a few dollars more per night. The building is old and my first impression was that it should be bulldozed to make room for something more modern and spacious.

    3
    « strange room, not as advertised »

    We were disappointed in the room itself. It was advertised on the Best Western website as being a very generic, standard hotel room. But we were put in some kind of specialty room with fancy furniture and very eclectic decorations. It was also very tiny, barely enough room for 2 people to move around, the bathroom was especially cramped. I can't say anything bad about its amenities - the room was clean, the shower had great pressure, the TV worked fine. Some people might like this, but it was not what we expected or wanted, based on the pictures on the website. It was also down a creepy hallway from the rest of the hotel rooms. It was all very strange.

    4
    « Cleanliness and Friendly Staff »

    Accommodations were very clean and hotel personnel very friendly. Made my stay much more pleasant being away from home. Check in and check out process was very fast and efficient. Rooms were very quiet and had all the amenities for comfort!

    5
    « Wonderful stay! »

    Clean rooms, cold A/C, nice pool and hot tub. Staff is FANTASTIC! Free breakfast, quiet, quaint, just a couple minutes off I95, near Wilmington, Longwood Gardens, wineries, shopping and Hollywood Grille right in the parking lot!

    3
    « Best Western in Wilmington, DE »

    Not the best but not the worst. People and location were excellent. We would not stay here again because of the AC unit, the cooling process, and the location of the actual unit being next to the bed. It was not comfortable sleeping for us!

    2
    « Avoid this place »

    The room was small and dirty, it smelled of years of disinfectant spray, which you could feel in the carpets. The carpet felt dirty and damp to the touch. The room was located by the parking lot and there was a constant cloud of cigarette smoke coming from the rather unsightly characters smoking right outside the room. The room was also noisy with people coming and going through the evening and early night. The breakfast was deplorable! Breakfast out of obligation not out of choice. The rubbery eggs and mystery meat patties, along with the coco-crispies and sugar smacks make me question my decisions to book this place even further! On the up side the pool was ok if you could get past all the rules in place for its safe use. In short avoid this place and book elsewhere!

    5
    « Very accommodating, friendly staff »

    The staff pushed the limits to accommodate my shuttle needs. As a solo guest, without a personal car, my trips to and from the children's hospital were accomplished with ease. Plus, the room was comfortable and the breakfast met my needs.

 

Getting to the hotel ...

All directions
·From: The North or South. The SureStay Plus Hotel Brandywine Valley is conveniently located one mile off Exit 8/Route 202 North, off I-95 in Wilmington, Delaware. We are located on right side of Route 202/Concord Pike North. ·From: The West. Take the Pennsylvania Turnpike to Route 202 South/King of Prussia Exit and follow Route 202 into Delaware, approximately 30 miles. The SureStay Plus Hotel Brandywine Valley will be on the left hand side.