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Inn at Mendenhall, BW Premier Collection Hotel, Chadds Ford

323 Kennett Pike, 19317-8239, Chadds Ford, United States - See on a map
Inn at Mendenhall, BW Premier Collection - Exterior The Inn at Mendenhall, BW Premier Collection is ideally located in the center of Chadds Ford. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Gracious is the word for this Inn located in Chester County. The moment you enter the Inn at Mendenhall, BW Premier Collection and the Mendenhall Inn Restaurant, an “Old World” sense of hospitality and charm greets you. Enjoy our convenient location, central to several museums and gardens including Winterthur and Longwood Gardens, Brandywine River Art Museum, and Brandywine Battlefield. The Inn had been a popular stopping place for hungry and weary travelers for many years. This historical property has long enjoyed an excellent reputation for its hotel hospitality and serving the finest in food.

BW Premier Collection

Inn at Mendenhall, Hotel




Hotel advantages

  • Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Lounges/bars
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
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Guest reviews

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based on 334 guest reviews
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Sleep Quality

"Wedding stay"

User 11/09/2020

When I arrived to check in, I was greeted by a big smile from the receptionist. Our original room was dirty when we got there, there was just a room number mix up. When we went into the right room, it was clean and cozy!

"Disappointing Experience"

ceriksen45, New Providence Island 08/09/2020

My family of 5 stayed here over the Labor Day weekend. In fairness, the room was clean and comfortable. This was good, but there were also serious problems. First, this is hospitality business. I do not expect to be greeted at check-in by a rather cold and laconic introvert, particularly a person with the apparent title of "hospitality specialist." We had much luggage and children to care for, and no one was either available or had any apparent interest in offering to assist in any way. Secondly, and more seriously, there were problems with the room as well. You could not close the drapes, as it was designed that way, and had little privacy. The on-site WIFI was poor. The cable TV had very few channels. And the bathroom had few towels and was lacking in basic toiletries. We would not return here and cannot recommend this hotel.

"Nice room and helpful people doing their best in a hard time"

User 07/09/2020

We were in a suite. The living room and bedroom were comfortable. The lighting was excellent, there was a light on each side of the king sized bed. The windows in the bedroom open, only a few inches, but you can have fresh air. We visited in September 2020, during the CoVid. All the facilities were closed. They have a beautiful, large breakfast area, but it was closed. They did provide breakfast but it was just in a bag - muffins, juice, fruit. Coffee and tea are available in each room. As we seen in other hotels, we are encouraged to reuse our towel, and just like other hotels, there was not towel rods for the wet towels.

"Good place to stay these days"

949kent, Hamilton, New Jersey 05/09/2020

We had one of the suites mid-week. It was clean and comfortable. They helped me out eliminating some excess noise at night from an exhaust fan. We like coming and going via stairs and theirs is decent, not a dingy hallway or anything. And the hotel is a great location if you're going to Longwood Gardens.

"Great price comfortable and clean accommodations."

rethot, New York City, New York 14/08/2020

Overall I was pleasantly surpised at what an upscale look to the look, the whole property and the room. I was not worried in this covid time as the room was cool and clean. The only critcism is there was no milk substitute or milk available to buy to use for the inroom coffee maker. The coffee was surprising good for the system but suprised that a minor ingredient like that would not have been sourced ahead of schedule. Very close to Longwood gardens and other attractions in the River Valley. Staff pleaseant and helpful.

"Clean and courteous"

lindsaymaria218, Arlington, Virginia 29/06/2020

Great staff, very clean updated rooms, great wifi. Even during COVID-19, my stay was great! I really enjoyed the property and what they had to offer. The team was very attentive and provided great service.

"A weekend get away"

User 01/06/2020

My husband and I live not too far from Inn at Mendenhall but was looking for a quick getaway. I called on the phone to make the reservation and they were quick to answer the phone. The woman on the phone was so accommodating. She answered my questions and was so pleasant. Upon arrival, the man at the desk was the same. We felt very welcomed. The room was extremely clean and modern. We asked for an extra blanket and within 10 minutes we had one. We went out for breakfast and upon return, the room was cleaned. We also asked for a later check out and there was no pause in their response. I would certainly go back.

"Mendenhall a Good Choice for Longwood Garden"

ArtsyGalBaltimore, Maryland 22/02/2020

Comfortable overnight stay in Chadd Ford. Large room, comfortable bed, warm bedding, and large bathroom. Easy check-in with typical hotel breakfast. Staff friendly. Near Kennett Square dining and Brandywine Museum.

"Valentines Day/Anniversary dinner & stay"

monicagl93, Wilmington, Delaware 16/02/2020

Overall, we had a great stay! I love that we were able to check in so early. We were able to get dressed and simply walk to our dinner date. The restaurant is upscale and we were able to dress up. The service for dinner was great! Then, we were able to walk back to our room and stay the night.

Steve A, Owner at Inn at Mendenhall, BW Premier Collection, responded to this review
Thank you for your review! We are glad that you enjoyed not only your stay with us but your dinner at our restaurant as well. We hope you join us again in the future.

"Inn at Mendenhall, BW Premier"

User 05/01/2020

Stayed here overnight for the convenience of going to Longwood Gardens for the night Christmas display. The hotel staff were friendly, the room was clean and well equipped. We had dinner at the restaurant which was excellent. The only issue I had was there was a wedding party from West Chester on my floor who were loud and intoxicated and kept coming out into the hall yelling and banging on each other's doors. They kept us up until 2:00 am. We did call the front desk and they responded quickly, however once they went back downstairs the noise resumed. Apart from the aforementioned, we were very pleased with what the hotel had to offer.

Steve A, Owner at Inn at Mendenhall, BW Premier Collection, responded to this review
Thank you for your review! We are glad you enjoyed your stay with us and we hope you come back in the future. We do apologize for the noise, we do our best to separate wedding and regular guests. I am glad to hear that the front desk responded quickly to the noise. We do our best to take care of issues as quick as possible.

"Great food, as always"

Papagaaidq, Wilmington, Delaware 01/01/2020

Three os us visited for Christmas Eve, and it was extremely busy. But the staff remained calm and worked hard. For starters, we had 1 crab imperial stuffed mushrooms and 2 Brussels and bacon. All of which were scrumptious. We followed with two NY strips and 1 shrimp and scallops. All were absolutely excellent. Our waitress, Veronica, was attentive and kept us informed with kitchen backlog updates. While we did have to wait longer than normal due to the extremely busy kitchen, the food was really worth waiting for. Love this place!

Steve A, Owner at Inn at Mendenhall, BW Premier Collection, responded to this review
Thank you for visiting our restaurant! We are thrilled to hear that you enjoyed your meal.

"Great Hotel"

mdcrabdiane, 31/12/2019

We have stayed at several hotels in the Kennett Square area. This hotel has been our favorite to date. Beautifully appointed at a reasonable rate. The bed was very, very comfortable so sleep was great. We were there at Christmas and the hotel was decorated very nicely and we even woke up to a small present at our door. The breakfast was very nice and the scrambled eggs were perfectly cooked. Just a lovely and positive experience.

Steve A, Owner at Inn at Mendenhall, BW Premier Collection, responded to this review
Thank you for your review and thank you for spending your holiday with us!

"Great experience at Mendenhall"

User 29/12/2019

The room was large and clean. The hotel itself and the room was nicely decorated. The bed was comfortable. Good breakfast was provided, the omelet station was a nice touch. We felt that this was a great value for the money.

Steve A, Owner at Inn at Mendenhall, BW Premier Collection, responded to this review
Thank you for your review! We are glad you enjoyed your stay with us and we hope to see you in the future!

"BW without the Premier Collection"

User 29/12/2019

We were in the annex of what seemed to be the original motel. It was a weird setup with the balcony style of rooms of an old outdoor motel with the balcony enclosed after a remodel some time ago. You also had to step up from the balcony into the room which is very easy for you to trip over. These rooms were also dark. OK for a one night stay but definitely subpar for a two night or more stay.

Steve A, Owner at Inn at Mendenhall, BW Premier Collection, responded to this review
Jason, We are sorry you were not satisfied with your accommodations at our hotel. We hope that you try us again in the future and that we can exceed your expectations.

"Mendenhall Inn spot on once again................"

LancasterTraveler, Lancaster, Pa. 25/12/2019

My wife and I stayed at the Mendenhall Inn recently and it was spot on once again. Our room was neat and clean, service across the board was very good, the rate was reasonable and the breakfast in the morning was good too. I am please the recommend this nice hotel to you.

"Pleasant accomodation"

User 18/12/2019

Clean, quick, dependable. Excellent restaurant and great service. Never disappointed with room and/or restaurant. Certainly worth the costs incurred, always try to book there versus any other area hotel/inn.

"Wonderful stay"

User 17/12/2019

Highly recommend this hotel breakfast buffet I have and cold food with special order omelets! Very clean room. Not far from route 1. Lots of room amenities, comfortable bed, I was very delighted with my stay.

"Above and beyond"

chosenspot, Virginia Beach 11/12/2019

Mendenhall Inn is easy to pass by as it sits back from the road with most of the property extending back. There is a lovely lounge and restaurant attached to one wing of the inn. The entrance to the registration desk is directly across the driveway from the lounge/restaurant. Once we figured it out it was fine. Included breakfast featured a made to order omelet station. All was way Above average. We chose it for proximity to Longwood Gardens (2 miles) and Winterthur. Will return because of the value and the awesome service and food.

"Outstanding value"

User 10/12/2019

Loved our first time stay at the Mendenhall Inn. Excellent accommodations, with easy access to Longwood Gardens and more. Great breakfast included as well. The fine dining restaurant next door is also a delight and makes this a great package!


PAFVA, Hot Springs, Virginia 27/11/2019

Chose this hotel based on proximity to Longwood gardens and relatives nearby. Nice location off the main road with quick access to Longwood and Winterthur and plenty of restaurants and shops. Updated and clean rooms with better than average breakfast.

"Quick hop to Longwood gardens"

MichaelKowalski48, Ocean City, Maryland 25/11/2019

We had spent the day sightseeing and I didn't want to be driving at night. The Inn was clean and upscale with large rooms. The hotel staff were friendly and very helpful. The included breakfast was great. The only down side was that I requested 2 extra pillows, and was told that there were none available.

"Had a wonderful stay at Mendenhall highly recommend!"

User 16/11/2019

Attended a wedding here. It's a beautiful inn and the breakfast was amazing. The whole staff was extremely helpful especially Sandy who was very accommodating to my girlfriend and I. We appreciate it!

"First Time There"

User 14/11/2019

Our room was below grorund level and facing a stone court yard and the banquet hall. There was no view whatsoever. One of the hand towels in the bathroom had a frayed seam. There was a mouse trap in stairwell. Very disappointed. Not a good first visit. Do not plan on going back there

"Great Hotel"

User 05/11/2019

The Inn at Mendenhall was a gem of a hotel. The staff was exceptional. I made a mistake on my reservation, but the front desk staff corrected the issue with little effort on my part. The rooms were super clean. Breakfast was fantastic. The omelette station is such a treat.

"Clean, attractive hotel. Friendly staff"

NinaWarrington_Pa, Warrington, Pennsylvania 30/10/2019

The room was spotless and very attractive. Bed very comfie. Breakfast was just so-so. Powdered tasting eggs. No bacon, just sausage. I asked for oatmeal and it seemed to be a bit of an issue producing it from the kitchen. The waiter brought me some packets, but I was already half way through my eggs and toast so when I said no, thank you, he was visabl annoyed.

"Third excellent stay in a row."

Larry M, Saint Augustine 21/10/2019

This was our third visit to the Inn at Mendenhall . All three were equally excellent. Great value for the money spent. Very reasonable rates. Great location. Very close to Winterthur, Longwood Gardens, and the Brandywine River Museum (Wyeth collection).

"A Lovely Stay"

kimsatty, Newport News, Virginia 18/10/2019

We stayed at the Mendenhall Best Western Premier Motel for three nights. It was a lovely place to call home during during our trip to the "Tri-State" area. We visited sites in PA and DE and the motel was centrally located to all of them. The entire motel was clean, well maintained, staffed by friendly people and comfortable. In fact, the breakfast area was being remodeled while we were there, but a very functional alternate location was available. Our only finding was that the front desk ran out of Halloween candy! It was a nice treat to have access to while it was available. We visited the bar, had great beers and then decided to stay for dinner. The special of the day, sliced roast beef sandwich, was the best we have had in years. The meat was cooked to rare, served on a great bun and had a nice horseradish sauce. The bar staff was friendly, knowledgeable and very efficient. Clearly, we would stay there again and we recommend it highly. Kimsatty, Newport News One last thought ---- a traffic safety reminder. When leaving the hotel front desk area by car, and while trying to make a right turn onto Highway 52 W there is a very large sign (motel ad for itself) on the left of the entrance, near the road, that very effectively blocks all visibility to traffic coming from the south. One must pull up closely to the road in order to clear the traffic and could easily be eliminated by moving the sign closer to the building.

"Great place near Longwood Gardens."

lmsmith1955, Baltimore, Maryland 18/10/2019

Quiet, charming location off Rt 1 close to Longwood Gardens. New rooms, very clean. Great restaurant onsite with full bar and attentive staff. Front desk staff very friendly and helpful. Highly recommended.

"Perfect end to our vacation"

BJR73165, West Charleston, Vermont 16/10/2019

Mendenhall Inn a BW Premier hotel is nothing short of wonderful. The staff are friendly and helpful, the accommodations are top notch and the Restaurant / Bar Lounge offer a nice selection of items. Would definitely return.

"Need to improve food at bar"

hmgmba, Kennett Square, Pennsylvania 13/10/2019

Went for happy hour. Staff was attentive and friendly. If you want a draft beer here, be prepared to wait. The kegs are very slow since they are location on the other side of the bar and need to travel up over the ceiling. No joke. Ordered 3 appetizers off the menu and all were meh. Crab balls tasted fishy. We were disappointed.

"Quaint setting, horrible food"

User 07/10/2019

The setting was beautiful, but looks to be a challenge for events during inclement weather. Sorry to say, but, the food was horrible. Unfortunately, since we were there for a wedding weekend we were forced to suffer through all meals on site.

"An Overall Great Experience"

ramatheson1, Chadbourn, North Carolina 25/09/2019

The inn exceeded all our expectations. Our room was CLEAN as was the entire facility. The staff was friendly and helped in any way they could to make our stay enjoyable. The breakfast was very good. The restaurant was five stars.... really!! Great service and food at an affordable price.

"Comfortable, Clean and Convenient"

shaluhe, Churchton, Maryland 24/09/2019

Room (142) at The Inn at Mendenhall was extremely clean, comfortable, quiet and larger than expected. Desk Staff were helpful and knowledgeable about the area. It was great having dining choices - well appointed bar, formal dining room and casual outdoor dining. The breakfast bar was well-stocked and had a variety of hot or cold breakfast choices including an easy-to-use waffle machine. There was plenty of parking and the Inn is in a quiet area less than 3 miles from Longwood Gardens and Kennett Square.

"Mediocre, at best"

ACJKD, Chatham, New Jersey 24/09/2019

The room was clean and the bed was moderately comfortable. This hotel is located in an area that has intermittent wi-fi (I have Verizon coverage.) Had to stand in the driveway to conduct business calls. Free breakfast was the worst I have experienced.

"Wonderful Stay At This Hotel"

User 23/09/2019

My Daughter and I were extremely glad we decided to stay here. Hotel was lovely, rooms were clean and comfortable. They offer many amenities. Staff were courteous and helpful. After along day out and about it was nice to utilize the snack room, where you could purchase snacks( even wine) . We then went up to the second floor area which was open with a view of the lobby. Lovely area large screen TV , where we watched a movie and played cards. Much nicer than needing to sit in your room to relax.The Restaurant on the property had such great food, and atmosphere. I ordered Bananas Foster for dessert, they came and actually prepared it at our table. I cannot think of one negative thing about our stay here . Highly recommend.

"Girls Trip"

User 08/08/2019

Hotel staff was very pleasant at check in. Staff was helpful in helping us to locate a tour boat in Wilmington. Gym had the basic necessities. Rooms were recently updates. Location was great. Near Longwood Gardens,Brandywine Museum, Winterthur and Wilmingnton, Delaware

"Very nice hotel"

lauraeA2499RQ, North Carolina 02/08/2019

Arrived late after multiple Arline delays. Check in was fast and efficient. Very good bed - firm. Shower was strong! It definetly wakes you up! Quiet hotel. My room was In the building across from the main hotel - where you had to step up to enter the room. Great hotel and free breakfast- would stay there again.

"Almost Five Stars"

User 24/06/2019

We stayed two separate nights. The first was in the main building and the room was spotless and lovely. The second stay within the same week was in a adjacent building. The door to the bathroom didn't close without hitting the toilet. The water from the shower wet the floor. The entire experience was different. I cannot say enough good things about the cleanliness of the hotel, the quality of the breakfast, the nice work out area, the comforatable outdoor seating area, and the location itself. We have stayed in the newer hotels in this area, but none compares to the value and cleanliness of MI. Also, the food in their restaurant is excellent.

"Long weekend getaway"

LornaBeachwood_NJ, Beachwood, NJ 20/06/2019

The Mendenhall Inn is convenient to Longwood Gardens, and Winterthur, and Nemours Estates. The room was very comfortable and quiet on the 2nd floor, nice décor. Front desk Associate Val was very patient and friendly upon check in and check out! The restaurant was very nice and we had Sunday dinner there.

"Comfortable Enough, Not Great"

genieb071065, Belmont, Michigan 10/06/2019

This hotel is odd, in that the grounds, lobby, restaurant adjacent, and beautiful conference facilities suggest an old world elegant inn. Yet, when you walk in, there is no list of amenities anywhere in the lobby, no booklet in the room explaining layout of hotel, options for local dining, nothing. We actually had to orally ask the front desk staff all these questions. They were oddly tight lipped, but polite. Other guests walked up to the lobby desk, similarly perplexed and confused. The restaurant is next door, fancy, and super expensive. But no dinner seating after 830pm? Bar is big, but staff makes it clear they shut down close to 10pm, so do not expect to linger next to the lovely outdoor fire pit (gas) or gaze up at the stars in the pretty courtyard. Many wedding parties, conventions, family reunions, rehearsal dinners busy filling the space. Overnight or weekend guests seem to get short shift. But, clean, comfortable beds, nice enough rooms. No fans in bathrooms, not enough towels. Sound proofing in between rooms was poor. Had to ring the front desk repeatedly due to warring couple in the next room at 6am. Breakfast was pretty good. Parking easy. Wouldn't go back.

"Great stay, wrong room"

EmilyNYC_5, New York City, New York, USA 31/05/2019

Had a good stay as it was very convenient to Longwood Gardens. Room was good aside from a major issue of not getting the room we thought we booked via Expedia. Hotel blamed it on expedia as they said they don't even have that type of room in their hotel. They really need to make sure the room types offered are the rooms that exist.

"Great Location, Great Value"

FallsChurchTraveler, Falls Church, Virginia 02/03/2019

My wife and I stayed here overnight on a short trip to see the nearby Longwood Gardens in February 2019. We had an excellent experience: welcoming service, clean and spacious room, great breakfast, and a quiet night. The one downside was the lack of HGTV, one of the things we look forward to seeing on cable TV when we travel. As minor as minor can be, however.

"Nice stay"

jillbo18, Surf City,NJ 19/02/2019

Great location, very nice room. Would have given 5 out of 5 if the staff were better trained. There were very few people staying at the hotel. The staff certainly had the time to smile and act like they enjoyed their jobs. All they need is some training and the understanding that their only job is to give the customer a good experience.

"Quiet location, perfectly situated for the local attractions, excellent breakfast and restaurant on site"

robert h, Morristown, New Jersey 13/01/2019

Every review mentions the obvious value of the location if you are visiting Longwood or Winterthur attractions. There are hotel chain options but there is a feel of a quality independent with this Inn. The breakfast options are better and the attention by the staff is first rate. Cleaning, clearing when necessary and courteous. The same with the counter staff friendly and engaging. It is like they really are paying attention to your needs. No wonder it feels odd. Room furnishing I believe are recently updated there is no sign of wear at this point. On site parking is generally not a problem unless there is a wedding of significant size. In that case you may have to walk a few steps to get to the lobby. Convenient location, clean and well appointed rooms, good breakfast offerings and competitively priced. Well worth staying overnight.

"A cut above"

MaineRambler, Wellesley, Massachusetts 08/01/2019

I was quite pleased by the accommodations at this Inn, where I stayed through the courtesy of the Winterthur Museum and Gardens. An exceptionally comfortable room, and the staff were courteous and responsive. Also, it was so convenient to be literally steps away from the restaurant, where I had a delicious dinner.

"Exceeded our Expectations"

User 21/12/2018

We've dined at the Mendenhall Inn many times, but this was our first overnight stay. With tickets for Longwood Gardens and Winterthur's Yuletide, we wanted something nearby, and this fit the bill. As someone who's extremely picky, I couldn't find a single nit to pick! Our king room was spacious and the halls were quiet. Bedding was so comfortable the husband slept late; we liked the pillows so much I ordered a pair for home. The bathroom was large, with plenty of space for toiletries. Housekeeping was top-notch -- the place was immaculate. And we were surprised by the choices offered in the Breakfast Room: from eggs with home fries and sausage to malted waffles, oatmeal, cold cereals and fresh fruit, it offered something for everybody. The price was right, and we felt we got good value for our money. Highly recommended!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.