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SureStay Plus Hotel by Best Western Niagara Falls East, Niagara Falls

9100 Niagara Falls Boulevard, 14304-6900, Niagara Falls, United States - See on a map
SureStay Plus Hotel by Best Western Niagara Falls East - Welcome to the SureStay Plus Hotel by Best Western Niagara Falls East! The SureStay Plus Hotel by Best Western Niagara Falls East is ideally located in the center of Niagara Falls. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the SureStay Plus Hotel by Best Western Niagara Falls East, conveniently located just minutes from Niagara Falls attractions and the Canadian border. Set off I-190, our hotel also gives you easy access to downtown Buffalo, where you'll find plenty of sports, entertainment, and shopping. Hop aboard the famous Maid of the Mist Boat Tour to see Niagara Falls, or cross the Rainbow International Bridge into Canada's side of the Falls. Plus, the Niagara Falls International Airport (IAG) and Buffalo Niagara International Airport (BUF) are both within driving distance. The Niagara Falls area has so much to offer on both sides of the border. Take a boat tour to see Niagara Falls, the Horseshoe Falls, and Cave of the Winds up close. Visit the Aquarium of Niagara for sea life exhibits, or take a drive down to Buffalo for museums, sports, and more. You can also cross the border into Canada for casinos and family fun. Our staff is here to help you navigate it all during your stay. Book your room today for a relaxing and memorable experience.

SureStay Plus

Hotel by Best Western Niagara Falls East




Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 16 guest reviews
Very Good
Business Business
Couples Couples
Family Family
Friends getaway Friends getaway
Solo travel Solo travel
Sleep Quality

"So clean and accommodating"

User 06/05/2021

Ive rarely stayed anywhere around here because we just love this hotel so much as well as its fantastic staff. Im nota big site seer. I enjoy being in my room in the quiet and its always that. Its never loud in here, even being right on the strip. So quiet. The restaurant choices around are perfect. Theres a gas station directly across the street so I didnt need to worry about that. The shopping is fantastic. I just love this hotel!

"Best bang for your buck in the area"

User 25/04/2021

All the interactions I had with hotel staff was positive. They really seemed dedicated to making me comfortable and making sure they could help in any way they could. The rooms are on the smaller side but with the breakfast included and the proximity to restaurants in the area, you can't get a better bang for your buck.


User 21/04/2021

it was great place to stay. everything was good. room was very morning shift lady very sweet she was very helpfull people. hope i see her again. i hardly recommended to my friends and family best place for staying.

"Above and Beyond Service"

User 08/04/2021

Sangeeta treats customers like royalty. One of the kindest and hard-working people I've ever met. The hotel and rooms were exceptionally clean and every detail was tended to with thoughtfulness and care. The young man who worked in the evenings was respectful and gracious. The beds were so comfortable. Just excellence all the way around! Would absolutely recommend and would definitely stay there the next time we visit the area.

"Mrs Bergeron"

User 31/03/2021

Stayed multiple times owner's are very hospitality. Clean and sanitry. Always come back. And affordable 5 Stars. The host is always nice and always available. So clean I definitely would recommend for others...

"excellent customer service"

User 21/03/2021

I absolutely recommended it! The reception was awesome as we arrived at 3:00 am and we got attended and with special service. Everybody was accommodating. Super clean smells amazing. Parking is included.

"Hidden Gem"

User 21/03/2021

This hotel is a hidden gem. The facility is clean and fresh. The staff was very friendly and their service was amazing. I would highly recommend this hotel. It's convenient to Niagara Falls and Buffalo!

"Will definitely return to Surestay Hotel Niagara Falls"

andreaobim, DANBURY, CT. 18/03/2021

My family & I stayed at the Sure stay hotel for an overnight trip to Niagara Falls, the location of the hotel is within walking distance to many eateries, stores, etc & about a 10 to 15-minute drive to the falls. Surestay has a huge free self-parking lot, the lobby was very clean & check-in was quick, the front desk assistant was very nice. The rooms were clean & although they aren't big they somehow arranged it to make the room feel like we were in a huge suite, the bathroom was small but adequate. My only very minor complaint was that the tub drain plug didn't work but when I mentioned it to Sangeeta Patel (I think she's the manager) she offered to come up & fix it right away, she was very sweet to me & my Daughter, she gave us take away breakfast for the family. The best thing about Surestay Niagara Falls is that it's pet friendly (I always travel with my 6 lb Morkie- Lilac. OVERALL--- The hotel is clean quiet & pet-friendly with a friendly staff. I will definitely return to Surestay Hotel Niagara falls.

"Surestay is a sure thing"

alicehughe222, Niagara Falls, New York 17/03/2021

This Surestay is an old Motel 6. The upgrades are excellent and the Front Desk manager is amazing. The beds are super comfy and clean. New mattresses are going to have you sleeping in. Responsive staff and clean rooms.

"An amazing experience!"

User 15/02/2021

The staff alone were the most kind, helpful people. The stay was nothing less than exceptional and I would 100% stay here again! My fiancé and I were superbly pleased and enjoyed our stay. We also were able to bring our little furry kid!

"Beautiful stability"

User 15/02/2021

It was really good place to stay, we really like here we'd like to come back, the hotel has such a nice stability to stay , the service is great, we really enjoyed our trip, we will recommend this hotel to our friends and family.

"Amazing Value"

Elizabeth D, Chicago, Illinois 10/02/2021

I've had the good fortune to travel extensively. I was initially wary about the low the price for this hotel. After reading the reviews and checking validity of pics, I decided to go ahead as we had multiple pets traveling with us and this was a good location and overall option as headed across country. We booked two rooms. I honestly can't think of a better place for the value anywhere I've travelled before (in the country and out). It's not fancy, but it IS nice. It's clean and comfortable with a refrigerator and microwave. The elevator is great for anyone with mobility issues who desires the security of a higher floor. And the staff was truly delightful. Don't hesitate to book this place.

"Nigra falls"

User 05/02/2021

Thanks we enjoyed our stay..see you next time..rooms are big and spacious and the bathroom is also big ..need a good place to relax and do a little site seeing this is the place for you..and they welcomed our fur babies


becky83us, Elmira, New York 27/12/2020

All the staff are nice, polite, respectful and accommodating. They always greet us with a welcoming smile. They always are making sure we have everything we need. My family and I couldn't be happier with our experiences. This year alone we have stayed with them at this location several times and look forward to doing so in the near future.

"very nice staff and cleen room"

User 13/12/2020

very cleen and most importent morning frunt desk lady very helpful and smily face she was wounderful. defenetly we come stay again and i recommend my friends and familly they have hot breakfast but now covid -19 no more serve but stll hotel deserv excellant

"Great hotel"

User 08/12/2020

Nice quiet hotel with a warm welcome at check in. Lots of eateries of all types within a couple of miles of the hotel. There is even a handy convenience store right across the street from the hotel...

"Great service!"

195salmar, Brampton, Canada 17/02/2020

We travelled to Niagara Falls for my 7 year old son's hockey tournament and our whole team stayed there. The Manager and his team went above and beyond to ensure our team had a great time and was comfortable. They even bought hockey nets and set them up in an empty room in the basement so all of the kids could play hockey! It was really great. The pool was clean and all of the rooms while no frills, were all clean and recently renovated. The mattresses were very comfortable.

"There are worse places, just don't expect much"

Michaelhuston, Midland, Texas 03/12/2019

The low price is justified. Friendly check in, and then, the room. Another reviewer has described it as Spartan, and that is being kind. Bright colors; no rug; bed that was clean. No blanket on the bed; couldn't find one in the room; heating system not really adequate. Bathroom had the bare necessities. The place was Loud, which didn't matter all that much as the cold in the room was keeping me awake anyway. There is no breakfast; the lady at check out seemed surprised to know there had been a guest in the room.

"It was ok."

_dreamickeymouse, Chicago, Illinois 22/07/2019

At check in the man at the front desk did not know how to use the "computer" and was fumbling until another employee came in and got us checked in. Gave us rooms on the third floor. When we went to the rooms they clearly had not been touched by housekeeping and we had to go back to the front desk and start over so we could get new rooms. A bit pricey for the chain, but it is in one of the most touristy areas in the nation. For one night it was ok.

"Perfectly Spartan accomodations"

Simply S, Cambridge, Maryland 18/07/2019

Clean, simple, easily accessible, and budget friendly motel. Front desk clerk was very helpful with guiding us to plenty of parking near the falls. Location near many restaurants that were budget friendly. Would definitely stay at this particular hotel again if in the area.

"Look Elsewhere"

User 11/07/2019

I wish I had read the reviews before booking this hotel. I checked in for a two night stay and dutifully paid over $170 for the two nights. There was no soap or shampoo in the bathroom, the air conditioning did not work and there was no coffee in the morning. The highlight was that the next morning I received a phone call that my wife had been in a car accident back home. I called the front desk and told the gentleman that we would need to check out but would not be getting back until after the 11AM check out time. He said no problem. We were finally able to check out at about 1PM. When I called the manager (who was never available), he said he would check with the front desk clerk and get back to me. The front desk clerk denied receiving my phone call. The manager never did get back to me and when I called the next day the front desk girl told me no refund would be allowed. Fortunately my credit card company believed me and credited me.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.