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SureStay Plus Hotel by Best Western Mountain View, Mountain View

2300 W El Camino Real, 94040-1420, Mountain View, United States - See on a map
SureStay Plus Hotel by Best Western Mountain View - We offer plenty of lounge chairs in our outdoor pool area. The SureStay Plus Hotel by Best Western Mountain View is ideally located in the center of Mountain View. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Located in the heart of Northern California's Silicon Valley, the SureStay Plus Hotel by Best Western Mountain View, offers a cozy respite from the day to day, surrounded by the best the region has to offer. Explore the NASA Ames Research Center, Twin Creeks Sports Complex, Shoreline Amphitheatre, Levi's Stadium, Oracle Park, Chase Center, Santana Row, or the Children's Discovery Museum within a few minutes’ drive. Whether you're traveling to Mountain View for business or to unwind, our modern amenities, spacious rooms, and workspaces create a stress-free environment for work or play. Best of all, our knowledgeable, multilingual staff is on hand 24 hours a day to assist you with any questions and requests, including recommendations on what to discover nearby. Centrally located between the cities of San Francisco and San Jose, the SureStay Plus Hotel by Best Western Mountain View is well suited to those touring the sights of the Bay Area as well as, corporate guests visiting eBay, Microsoft, Google, Amazon, LinkedIn, and many others. We offer several all-inclusive vacation and business travel packages that save time and add even more value to your stay. Take advantage of our complimentary Wi-Fi, onsite business center. We also offer a fully equipped fitness center with the latest cardio equipment to help you to de-stress.

SureStay Plus

Hotel by Best Western Mountain View

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
based on 251 guest reviews
NOTE ISSUED
Excellent
71
Very Good
55
Average
72
Poor
32
Terrible
21
REFER TO NOTICE
Business Business
100
Couples Couples
30
Family Family
77
Friends getaway Friends getaway
15
Solo travel Solo travel
21
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good value, great service, centrally located"

5
judylewis2018, Columbus, Ohio 18/05/2022

I stay here for 10 days and found the location to be very central, whole food is 2 blocks away and lot of restaurants close by, the staff is amazing as well especially Samir, the General Manager, very hands on and get things done. Very thankful! Also, quite safe neighborhood as well and great lobby with good Wi-Fi and breakfast.

"The Best"

5
User 27/04/2022

This is the hotel I chose everytime I am in Mountain view. This is my most favorite place to stay in Mountain View. I live the staff there especially Trinia. Their complimentary breakfast is wonderful. Starbucks brand coffee and coco. Also fresh pancake maker. The housekeeping are great and they have room service every Saturday and Tuesday in case you stay longer. Great area to be at. Walmart is around tge corner. Bus route across the street.

"Budget friendly"

3
User 06/01/2022

Good location. Good value and nice dining room. Friendly staff and spotty wifi. You get what you what you pay for but clean room microwave and mini fridge. Close to stores and freeways are easily accessible. You can also walk to train, busses or stores.

"great stay"

4
User 12/08/2021

great hotel with great price and service. very comfy bed and pillow,AC fridge and microwave,everything to feel home.The staff are very helpfull and welcoming.Easy to park and close to store and shopping center.

Mohammed Ifroze, General Manager at SureStay Plus Hotel By Best Western Mountain View, responded to this review
It was a pleasure having you with us. Please come again soon!

"Fantastic bang for your buck!"

5
cynbose, Portland, Oregon 02/08/2021

Clean, welcoming, well cared for property for a very good price! Comfy pillows and beds and not-too-loud air conditioning unit. Staff was kind and helpful. Starbuck's beverage machine (with chai!) was a delightful surprise!

"Dirty carpet, tub, and shower curtain."

2
User 23/07/2021

Rent rooms with clean, Not stained carpet. Make sure toilet is completely fastened to the floor. Make sure tub is clean as well as the shower curtains. Put plastic trash bags in the trash cans. Offer to take my trash to the dumpster rather than telling me it's OK that I put my trash in the dumpster. Provide more than one roll of toilet paper.

Mohammed Ifroze, General Manager at SureStay Plus Hotel By Best Western Mountain View, responded to this review
Thanks for staying with us. Your comments have been notated. We regret that you encountered these challenges. We will make improvements and hope that you'll come back again real soon.

"Horrible staff"

1
salunkhesk, San Jose, California 11/06/2021

This hotel staff definitely needs training on how to deal with guests One of the reception staff came out asking me to park some where else while I was parked with valid placard Seems like he was judging me on basis of the way I look or dressed He was yelling at me. I had booked 2 rooms for 4 hours as it was conveniently located to wedding venue. Your staff just spoiled my mood for no reason

Mohammed Ifroze, General Manager at SureStay Plus Hotel By Best Western Mountain View, responded to this review
Thank you for providing feedback. I extend to you my most sincerest apologies for the service challenges that you had encountered. We will be using your comments to improve upon our services. We hope you consider giving us a try in the near future.

"Staff was hospitable and professional beyound expectations."

5
User 18/05/2021

My wife and I attended the services for a family member that passed away. We reside far away from the San Francisco Peninsula and needed accommodations for two days. I found the Mountain View Inn to be centrally located to suit our needs. Initially, when booking our reservation over the phone with Muhamad, I was impressed by his cordiality and his professionalism that expressed a sincere appreciation that we made the Mountain View Inn our choice. When we arrived we were greeted with the same cordiality and professionalism that I experienced over the phone. The entire staff that I met were dedicated to hospitality. My wife and I like the Best Western because of the complimentary breakfasts. The Covid did not stop The Mountain View Inn. We were offered a grab and go that was sufficient to get us on our way. The StarBucks coffee machine was a treat. Our accommodations were clean and comfortable, the television channel selection is better than most. It was our pleasure to stay at the Mountain View Inn. respectfully, Alexander and Florence Montalvo

Mohammed Ifroze, General Manager at SureStay Plus Hotel By Best Western Mountain View, responded to this review
Glad you had a great visit and first impression. See you next time !

"Great hotel"

4
Jfalkenhagen, Citrus Heights, California 27/03/2021

One of the best bestwesterrn's I jhave ever stayed at! Mohamed is a wonderful host. No hot breakfast but I am sure its because of COVID. Towels where very thin kinda cheap. Great bed and pillows!!!!!!

Mohammed Ifroze, General Manager at Surestay Plus Hotel By Best Western Mountain View, responded to this review
Great comments Mr. Falkenhagen. Come again real soon.

"beautfiul place amazing staff"

5
User 02/03/2020

nice hot breakfast nicer staff nice rooms cant wait to see it after remodel friendly enivironment lots of charm and history to tyhis place they were willing to acomadate usw last minute as well. we will be back

Mohammed Ifroze, General Manager at Surestay Plus Hotel By Best Western Mountain View, responded to this review
Thank you for your kind words. Come back again real soon.

"Not Impressed"

2
Joyce K, Pacific Grove, California 09/09/2019

I really do not like giving negative reviews, but this place deserves it. We're talking about a 1960s-era motel, run down and poorly maintained. Grounds are littered with cigarette butts, which does not create a positive first impression. I like a place with a retro, mid-century vibe as long as it's been kept up and well maintained. Unfortunately, the place hasn't been. The door of my room wasn't even hung properly -- see photo for the gap at the top. The only reason I stayed here was the price. Next time, I'll pay more or stay home. Most of the other buildings on this stretch of El Camino Real are empty and have chain-link fences around them, as if they're about to be torn down. I would guess this motel will be next in line.

"Quaint, nice atmosphere."

4
sandygreenberg, Sonora, California 05/07/2019

My daughter and I loved it. We had a room with a kitchenette. It was quiet, clean and comfortable. Perfect place to stay if you are going to a concert at Shoreline. Lady at the front desk was very nice and breakfast at the pool was perfect.

"Dissapointing"

2
Alannah C, Middle Haddam, Connecticut, United States 05/07/2019

The room was shabby, and dirty. Several things didn't work like light switches and outlets. When we tried to check out at 6:45 in the morning the office was locked delaying our check-out. I wouldn't stay there again.

"Great location-comfortable room"

4
ackart, Denver, Colorado 04/06/2019

We stayed one night visiting our son who lived in the town. They had comfortable beds clean rooms and a decent breakfast. Liked the bananas. They had coffee in the lobby that was hotter than the one in the breakfast room. It was quiet . Recommend Castro street with all its restaurants for dinner not far away. I got a good deal on Hotwire. Nothing fancy but worked for our one night.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.