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Best Western Hotel Major, Milan

4.0/5  - basé sur 459 notations.
Viale Isonzo 2, 20135, Milan, Italy - See map

The Best Western Hotel Major is located close to historical center of Milan,Porta Romana, near Fondazione Prada, the Ravizza Park and Bocconi University. The hotel has been recently renovated to meet excellent quality standards and to offer a pleasant experience, in a beautiful design setting. It is easily reachable from the motorways, the airports and the Central Railways Station. It is also easy to reach the city center and the shopping area by taking the yellow line of the Underground, located just in front of the hotel. Enjoy your stay.

Best Western

Hotel Major

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 453 guest reviews
NOTE ISSUED
Excellent
79
Very Good
232
Average
108
Poor
24
Terrible
10
REFER TO NOTICE
Business Business
184
Couples Couples
112
Family Family
73
Friends getaway Friends getaway
39
Solo travel Solo travel
23
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Helpful Staff, Can-do Attitude and Great Breakfast for 5 Euros!"

5
23/07/2018

This hotel was quite conveniently located, just a stone's throw away from the subway and bus stations. The rooms were clean. The front desk staff was courteous…and helpful. There was some confusion with our reservations, but they made it work. For 5 Euros a head, we got a good spread for breakfast—freshly baked breads, cheeses, scrambled eggs, breakfast meats, cold cuts, yogurt, fresh fruit, a variety of juices, hot chocolate and espresso made to order--service de luxe indeed! For 20 Euros a day, there was parking—something hard to come by in the city. I would definitely return to this place!

"Below average "

2
18/07/2018

Super small room with small windows (on the top floor in the new section). As single business traveller i was given a single narrow bed, i felt so uncomfortable sleeping there. The shower was a handheld piece with temperature switching from cold to hot, so no nice morning shower. The airco worked great 2 days but last day just blew air, not chilled. Outside was 31C and inside not much less. I thought i had been send to prison. Breakfast the first day when i arrived 30 min before it closed, had just 2 bread rolls left and 4 pieces of cheese. One could kill someone with the bread, that hard. No fruit left .. the other days it was similar low quality although a bit more variety. On a plus every one working there was very friendly and the room was very clean. You can get free espresso in reception and that coffee is great.

"Awesome stay"

5
16/07/2018

The hotel has good location,great combination of price/ quality and amazing breakfast for only 5€!! We were staying in a nice new room on the last floor. Furniture and equipment were new and comfortable!! This hotel pays attention to details! Awesome bedsheets, towels, free tee and coffee in the room!!

"City break before the Alps"

4
29/06/2018

We spent 2 nights here before our initial trip begins. Location is good both by driving with motorcycles or just M3-stop is in the corner literally. Hotel is small and quiet. Clean, of course! Rooms are quite small, but big enough to pack and unpack your stuff before the ride. Parking is possible behind the hotel. I didn't liked the bed-it should be at least a bit softer. And pillows are not my taste as well. So I slept quite bad both nights. Breakfast is average, nothing special to describe or remember. Overall not bad hotel at all.

"Good hotel close to downtown"

4
23/06/2018

We've spent 2 nights at the hotel and is good experience. Rooms are large enough, bathroom is a bit small and shower cabin also. It was clean and tidy. View was towards the boulevard and can be a bit noise however there are double windows. Parking is available on charge , also two free parking spaces in front of the front door. Metro station is just in front of the hotel which makes with very convenient. Free Wifi all over the place. Staff was helpful.

"Very good hotel and not far from center"

4
17/06/2018

We have a superior room with jacuzzi. The room is big enough for 3 of us. We pay extra €5 each for breakfast and it was very good value. Metro station right outside the hotel. A few very good restaurant around. Will stay there again next time. We have Benz transfer from airport, felt like VIP on arrival.

"Room for improvement"

3
02/05/2018

The position of the hotel is great, just near the metro station. Since it was raining so bad when we arrived, this really came in handy. The breakfast was nice ( a lot of options ). I saw some comments about uncomfortable beds, but I really liked ours. It was a double bed ( not two beds joined ) and it was just ok ( not too soft, not too hard ). The noise coming from other rooms was literally too much. I have never stayed in a hotel where you could hear the other people as if they are staying in your room, too. Plus, if you have the "luck" to have neighbours like ours who played music up until 4 am and did burping contests...you will understand the issue.

Stefania M, Direttore at Best Western Hotel Major, responded to this review
Dear Alexandra P, I'm Stefania Marabelli Best Western Hotel Major ' manager and I would like to thank you for your survey. We have just a few rooms to redecorate, we made a lot of works I hope you will decide to come back , together we will find the best solution for you. Do not hesitate to contact me for any informations or help. Best regards, Stefania Marabelli

"Milan Design Week "

4
22/04/2018

First visit to Milan for design week, all hotels were very expensive. Yes this hotel is a little dated but it was clean and we found the staff to be friendly and helpful. Plenty of choice for breakfast, please see pics. The metro is just outside the hotel on the corner, very easy to get around. The hotel sells tickets at reception so much easier than trying to work out the underground machines. The hotel is situated on the Yellow line Lodi Tibb Day tickets are the best as you can use them as many times as you like and only €4.50 each We caught the bus from Malpensa airport to central station, then a taxi ride to the hotel. Taxi cost €15 We caught the fast train back to the airport from Caborna station. €13 and takes 40mins. Seem to be every half hour. There are not many restaurants around the hotel, we caught the tube to Dumo ( 4 stops) it brings you out in front of the catherdral. From here you can walk to most of the main attractions and find plenty of places to eat.

Stefania M, Direttore at Best Western Hotel Major, responded to this review
Dear AlexanderMeerkat , I'm Stefania Marabelli Best Western Hotel Major' Manager, I'm a little bit late but thank you for your survey. Your feedback is complete with all information regarding touristic sites and all distances etc...I would like to add that the Best Western Hotel Major is near Fondazione Prada and the new building Torre. Do not hesitate to contact me for further assistance. Best regards, Stefania Marabelli

"The most unfriendly staff in Milan"

1
31/03/2018

The customer service was absolutely terrible. People working in the hotel behaved like they worked there for a punishment. During the check in the documents were literally thrown to me. When called to reception and asked about WiFi I was asked if I bothered to check the hotel book. When I had breakfast I was pretty much kicked out from my table, because I happened to sit at a bigger one and apparently I should only use a single table. Understood the reasoning but the execution was extremely rude. All the staff looked angry all the time. At the same time the price was at quite a premium. I will avoid this hotel at all costs....

"Practical but old-fashioned"

3
17/02/2018

Hotel Major must have been a major hotel in the past... But its glory has gone. The good sides: - it's practical for a visit or a business travel in Milan. The metro is literally located at the foot of the hotel and is 4 stations away from the heart of the city. - it has a definitely old-fashioned charm that is in keeping with the old tramways and the ancient decoration of the metro. - our bed was very comfortable, although it was the only thing that looked brandnew. - it is kept very clean (bedroom, bathroom, breakfast hall and corridors) Now for the down sides: - the shower could be more spacious - the staff could be a little more helpful and / or friendly - the decoration of the bedrooms is very old-fashioned, which we found both depressing and surprising in a 4-star hotel (but some visitors might find it quaint) On the whole, we don't regret the experience, but we may opt for another hotel if we go back to Milan. Please note the City of Milan asks for a 5 Euro tax pp and per day!!!

"Good place to sleep"

4
29/11/2017

Second time here on business travel, and hotel is as expected. Last time was in a bit over a year ago, late summer or early fall. Not in downtown area, but along with subway line, easy to access, though I used taxi from airport about 16€ and about 15min. Nice typical Italian restaurants nearby, so our crew didn't go to downtown at all. Breakfast ok, nothing special to mention.

"Think again before you enter this hotel"

1
23/10/2017

For This price you can find way better Hotels. I stayed in this hotel from the 20th until the 22th of October. The air-conditioner in the room works only from 07:00 to 09:00 in the morning and from 19:00 to 21:00 in the evening. The service was far below expectations. The breakfast was a like a nightmare. No Management should manage a Hotel like this; I won't be surprised to hear that hot water will be given only at these times as well.

Stefania M, Direttore at Best Western Hotel Major, responded to this review
Dear onurkilic7600, I'm Stefania Marabelli Best Western Hotel Major Manager. I guess we missunderstood each other , I was on duty on Friday and as I explained we had to turn off the airconditioning one week before that day and we had to turn on the heating because of season but beacuse of municipal rules not more than a few hours and not more of 19 degrees. Do not hesitate to contact me if you would like to better explain about breakfast and for any other assistance. Best regards, Stefania Marabelli

"Average hotel not worth the price "

3
14/10/2017

I stayed at this hotel for two nights and it's not to be excited about. A bar not really worth calling a bar, no restaurant, only breakfast restaurant. Bed was hard as hell and room safe was defective reopening it self

"Nice hotel and very close to the Metro to get into Milan"

3
12/09/2017

We stayed at the Best Western Hotel Major for 2 days in Milan. We were lucky to get parking outside the venue, but you can also arrange a car park behind. The hotel is a bit tired and getting old but the staff were very helpful. The best location was to be able to go out into the centre of Milan and elsewhere on the Metro which is on the corner.

"Close to metro and good value for money"

4
27/08/2017

This hotel is next to the metro so was convenient to get around. The room was clean and the bathroom was big (bigger than the room!). This hotel is good to rest your head at night while being out all day.

"Very good hotel, excellent for metro, so-so local area"

4
16/08/2017

Very good city hotel for short break in Milan. Immediate locality has very little to offer but the hotel offers quick access to many Milan sights and attractions being right above Lodi metro station. Parking is very limited (and pretty pricey): make sure you book if you need it. Breakfast absolutely brilliant value at €4. Staff really friendly and helpful. Will happily stay again.

"Spacious rooms, average view."

3
25/07/2017

Good spacious rooms with an average view of the train lines. Good option to stay close to my business trip event venue. Tea/coffee making facilities available in rooms. Ok breakfast buffet. Nothing spectacular. Very much an average business hotel.

"4 train stops from the Duomo and main shopping area"

5
24/07/2017

train station is right around the corner! clean, updated rooms each room is different there is free street parking in front of the hotel but spaces are limited they provide parking for a fee provide coffee and snacks in the lobby can pay 4 Euro for continental breakfast

"Very friendly hotel"

4
20/07/2017

Excelent location, with a very Nice and friendly staff, and a great breakfest included! Simple and very clean room. Excelent access even by car or train, and it is in the center of everything so can walk everywhere

"Nice and clean "

5
18/07/2017

I arrived at midnight and the room was waiting - clean , nice , comfortable - everything I need for my stay . The price is very reasonable , quite area, communicative .... everything you would need for a stay in Milan I would recommend to visit

"Pretty poor really"

2
25/05/2017

I will start by saying this hotel is very dated and could do with a refresh! My experience started in a pretty ridiculous way - I entered my room and headed straight into the bathroom where I nearly fell flat on my back. I checked the bathroom floor and it didn't seem to be wet. After removing my shoes and stepping back out of the bathroom I found the issue - the carpet was absolutely soaking!! I think it had been vaxed to clean it, but it wasn't even close to dry! What a joke. After that poor start I then had a very average nights sleep in a not particularly comfortable bed, followed by a pretty average breakfast. I don't have anything positive to say really.

"Best Western Hotel Major"

4
23/05/2017

The hotel is located relatively far fro the center, about 2 miles, but there's a metro station nearby. They have a parking facility but we found a spot on the street in front of the hotel at €1/hr thru 8 pm (next day was Sunday, no charge). The room was decent size, the furniture old-fashioned but functional, good bedding. The breakfast was good too. Helpful staff and good wi-fi.

"Annual business trip Salone del Mobile"

4
05/05/2017

Anyone attending the annual Salne del Mobile fair held at Fieromilano will know that location for accommation is essential. Location was within 1min walk from hotel to Metro. Perfect. Hotel reasonably located within Milan - access to metro made a big difference. Staying at Best Western hotels always guarantee a good breakfast. Really good spread with friendly service. Rooms clean and spacious. Views not great but this didn't worry us since we were out at the fair all day and it was a case of leaving early and arriving back late. Front desk service also friendly and were able to meet our needs with assistance where needed. Would definitely consider staying there again.

Stefania M, Direttore at Best Western Hotel Major, responded to this review
Dear Anthea, I'm Stefania Marabelli Best Western Hotel Major 'Manager. Thank you, thank you very much for your survey. I really hope you will choose again our property for your next trip even if it is not the Furniture Fair period. Don't forget to use the official website , you will always find the best available rates and conditions. Best regards, Stefania Marabelli

"Very good hotel, near the center of town"

5
14/04/2017

What I liked? The location, close to the historic center, near the metro, which made movement anywhere in the city easy. The room- sufficiently spacious, bright and, very important, windows that can be opened. The hotel is placed in a quiet zone, tourists are not bothered by street noise. The bed and pillows are very comfortable, I also liked the good quality linen - spotless and changed daily. Toilet kit - good quality, updated daily. I liked the fact that there is room heaters, water and tea and coffee are free. Reception non-stop, free coffee and tea. What I don't liked? The soundproofing, you can hear the noise made by other tourists who (and this is not the hotel's fault!) shows a lack of respect and education.

"Surprisingly good..."

4
19/11/2016

I stayed here on business and when I got there the greeting wasn't brilliant and the decor a bit dated in the reception area so I wasn't expecting much from the hotel. The room was clean, functional and plenty of room to work. The view was blocks of flats but not a problem for me as I was in Milan for meetings so wouldn't be in the hotel much anyway. Needing to prepare some work for the following day, and in desperate need of printing a document, I went down and spoke with reception (at midnight) and they couldn't have been more helpful. Document sent over and printed for me and when I asked about cost, they said it was no charge. Breakfast was good and plentiful with friendly staff. Overall a great little hotel, friendly and helpful staff. Don't be put off by the dated decor when going in.

"Functional but with drawbacks"

3
06/09/2016

We stayed here for three nights recently. The hotel is air conditioned, basic but clean and functional. No charm at all but usefully located near the metro. There was a breakfast in the morning that we thought was complimentary but wasn't. Toast and coffee and fruit were fine; I would steer clean clear of the eggs and hot food. Front desk service was usually fine: they called taxis for us when needed and brought an iron to our room for us. The night before we left I asked about taking a taxi to Malpensa, and was told the time it would take and that they could call in the morning and a taxi would arrive in minutes. What we learned the next morning is that unless you called in advance, you couldn't guarantee a flat rate to the airport. Since a metered run to Malpensa can run well over 100 Euro, that would have been helpful information to know the day before...

Stefania M, Direttore at Best Western Hotel Major, responded to this review
Dear Mustlovewine, I'm Stefania Marabelli BW Htl Major' Manager and I would like to thank you for your recent survey. I guess that the Reception Desk missundestood your request and that the taxi was for the Airport, I apoloigze for that , I do confirm we usually call for both airports a private car service and the rate is 90.00 €. I don't confirm we sell no breakfast included rate as base, if you book online with the official websites you may buy breakfast for just 1,00 € , during low season period, in the weekends you may book also special promotion rate. Do not hesitate to contact me for further assistance. Best regards, Stefania Marabelli

"Great hotel, but there are drawbacks"

5
04/09/2016

Nice hotel. Is located opposite the metro station. To the city centre 4 stops on metro. The area is not noisy. Nearby there is a large supermarket. A great Breakfast buffet. I had to call the receptionist and ask for the kettle, as it was not, also the Minibar was open bottle of water. You can order a iron in the room. Ordered Taxi to airport at the reception, we were assured that the taxi is 90 euros, but the taxi driver took 100.

Stefania M, Direttore at Best Western Hotel Major, responded to this review
Dear DanCru10 , I'm Stefania Marabelli BW Hotel Major ' Manager and I would like to thank you for your survey. Yours it is the second note I received about the taxi fare and of course I will better check with my staff, I guess the Reception Desk missunderstood your request, I apologize for this and also for the other points , I will talk with the Housekeeping staff. I hope you will choose again for your next stay our property , do not hesitate to contact me for further assistance and don't forget to book always through the official website. Best regards, Stefania Marabelli

"Quick weekend trip, first time in Milan"

4
01/08/2016

Excellent location outside of the city center, next to Lodi subway stop and plenty of good restaurants and shops nearby. - Comfortable beds and clean and modern room and bathroom. - Excellent value for the quality and closeness to big attractions without the crowds

Stefania M, Direttore at Best Western Hotel Major, responded to this review
Dear Don B, thank you very much for this recent survey I will share it togheter with my staff . Just a tip for your next weekend, the Hotel is located near Fondazione Prada, don't miss to visit next time. Best regards, Stefania Marabelli

"Excellent hotel, a little far from the heart of the city"

4
31/07/2016

I enjoyed this hotel very much. Rooms are big and clean, and the hotel is located 30 steps to one of the underground stations that runs directly to Duomo. However, if you want to walk to the heart of the city, it is a little too far. Good service from the staff.

Stefania M, Direttore at Best Western Hotel Major, responded to this review
Dear PedroHallal, I'm Stefania Marabelli BW Hotel Major 'manager, I would like to thank you for your survey. The BW Hotel Major location is good, not right in the city centre at the same time 4 subway station stop far for example from Duomo, La Scala and all the most important sites, this means 10 minutes and no change . Do not hesitate to contact me for further assistance. Best regards, Stefania Marabelli

"Very good except for a hard bed"

4
28/07/2016

I have stayed at this hotel on a couple of occasions. It is just outside the centre of the city but is easy to reach, being adjacent to Lodi metro station. To get there from Linate airport is either two buses (73 then 92, costing €1.50) or a €15-20 taxi ride taking about 15 minutes. The room rate was very good for an hotel in a major European city. There was a single step to enter from the street with no obvious alternative entrance. The small lifts had quite narrow doors. My room was immaculately clean, large, quiet, despite overlooking the road, and had free wifi that worked well. Thankfully, the air conditioning worked very well and was quiet enough to leave on all night as it was over 30 degrees outside. Breakfast cost an extra €3 and was excellent - a huge choice of food, including scrambled eggs. The breakfast room was large and the fresh coffee was served quickly. The only downside of the hotel was the fact that the mattress on my bed was extremely firm and the pillows were also quite solid. I realise that mattresses and pillows are a matter of personal taste. The sheets were wonderfully crisp cotton. The front desk staff who spoke excellent English were efficient and very helpful, recommending a great restaurant a few minutes walk away.

Stefania M, Direttore at BEST WESTERN Hotel Major, responded to this review
Dear wakeupjames, I'm Stefania Marabelli BW Hotel Major 'Manager and I would like to thank you for your survey, I will of course share your survey togheter with my staff. Don't forget to book always through the official website , you will always save money and you have the chance to book online your breakfast for 1,00 € . Do not hesitate to contact me for further assistance or your next booking . Best regards, Stefania Marabelli

"Always a great hotel!"

5
20/07/2016

I have been to this hotel before, but this time I was given a room at the top floor which was very modern and clean. I loved the quantity of space available in the room and in the bedroom and the view. To me, this hotel is perfect because it allows me to be very close to the airport (Linate) and to my favourite area, Porta Romana. The quality/price value is very high compared to other hotels in the area. I saw there was an offer to include the breakfast for 1 extra euro per person - I personally didn't do it because I was meeting friends for lunch, but otherwise it seems like a great idea. Totally recommend the hotel to anyone!

Stefania M, Direttore at BEST WESTERN Hotel Major, responded to this review
Dear Gistar, I'm Stefania Marabelli BW Hotel Major'Manager . I would like to thank you for your survey, I appreciate. Do not hesitate to contact me for further assistance or any need. Best regards, Stefania Marabelli

"Very basic hotel with metro stop just outside"

3
20/05/2016

Basic hotel room with a litte room to work and limited TV channels on a small flat screen. The check in was easy and as we were very early they had safes available to put our valuables an dlive or bags. The hotel is on a very busy road but the windows filter most of the sound HOWEVER the air conditioning is turned off nightly at 12:00 so if you need air you have to open your window and let in the traffic noise which doesn't seem to diminish until very late. The hotel does have lifts that are the typical small 1-2 people size. The room was clean and the wardrobe had regular hangars available and a safe for valuables. The pillows were not very comfortable which made sleeping a bit hard. Check out was smooth and they were able to call a cab for us which makes it cheaper than getting one on the street. There are no USB ports for charging phones but the hotel may have adaptors available upon request.

"Nice room clean desk not very functional to work on "

4
21/04/2016

Clean and comfortable sufficiently quiet. I found the room more or less adequate for a 4 star hotel. Nice staff. like I said not very comfortable to work in because of the desk with the chair being too low making it extremely uncomfortable with a computer

"Good."

5
15/12/2015

Always good. Just like at home.. We always stay at this hotel when we are in Milano.. Staff there is friendly and good and breakfast is ok and fine.. If possible, you may re-design and re-construct all of the bathrooms.. It will be much convenient and easy to stay.. Bed can be also changed to the new one because current one is not confortable anymore..

"Business Stay"

4
18/10/2015

I stayed at this hotel for one night for business travel. I was able to check in and access my room early (10am arrival), which is rare and was great. The rooms small but very comfortable, has everything you need and is nice and clean. The service was good, I did not eat breakfast but it was included and looked very nice. I would stay here again and would recommend it for short stay if the location works for you it is very well priced.

"Good hotel "

5
02/10/2015

It's quite a good hotel if you're on a business trip or 2-3 days stay. It requires 10 minutes to get to the doumo (center). The staff are very helpful. The hotel offered us umbrellas and a lot of info on restaurants and so. I would recommend this hotel

"Exactly what I expected"

4
09/09/2015

Overall, it's a nice place. The rooms are small, but does exactly what they should. The staff is friendly and got the right spirit. The desk was always manned by at least one english speaking staff member. Breakfast buffet was bland

"Well situated, clean accomodation"

4
11/08/2015

Excellent parking facilities, nearby metro station, comfortable rooms, delicious and hearty breakfast. We spent two nights there. Wifi was good at the 7th floor. Good place! First night was a bit noisi, because a South Korean team, but the next was quiet. There's a place for parking in front of the hotel on the street. Not so expensive.

"Very Good Hotel with Cleaned Rooms"

4
25/07/2015

i was there for two nights and very satisfied with their hospitality and helping nature for whatever i have requested,its adjacent to Subway and can reach major places and i sugest for the family members with infants/kids,resrtns also nearby

"Good hotel with great friendly English speaking staff"

4
15/07/2015

Arrived and booked in very quickly by a professional chap with a smile. Very helpful with maps and directions. Room not huge but was clean, cool (34C outside) and shower with plenty of toiletries. See pictures - more than adequate for a one night stop over.