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San Severino Park Hotel & SPA, BW Signature Collection

Via Bagnara, 10, Mercato San Severino, 84085 Italie
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : +39 0898 20096
4.0 / 5
928 Avis Tripadvisor
REVENIR_AU_DEBUT
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Hotel advantages

Activities

Jacuzzi
Swimming pool

Hotel services

Sauna
Room service
Restaurant on site or nearby
Multilingual staff
Laundry
Indoor pool
Air conditioning in the hotel
Free Wifi
Free Parking
Fitness center
Elevator
24/7 reception

Room services

MINI-BAR
Iron and ironing board
Hair dryer
Coffee maker
Bathrobes
The strong points

Activities

Jacuzzi
Swimming pool

Hotel services

Sauna
Room service
Restaurant on site or nearby
Multilingual staff
Laundry
Indoor pool
Air conditioning in the hotel
Free Wifi
Free Parking
Fitness center
Elevator
24/7 reception

Room services

MINI-BAR
Iron and ironing board
Hair dryer
Coffee maker
Bathrobes

Description

Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. Technologies to support the interaction with the staff to promote social distancing. Protective equipment and safety procedures for staff and guests. The San Severino Park Hotel & SPA, BW Signature Collection is a 4 Star hotel with 130 modern rooms that offer free Wi-Fi, LCD TV with satellite channels, and a minibar. The hotel is located in a very interesting and naturalistic area and it is just 15 kilometers from Salerno and 50 kilometers from Naples. The hotel has two restaurants, a full service SPA available on request and at payment, a fitness center, a bar with a cocktail lounge and a swimming pool. CIR Code: 15065067ALB0006, CIN Code: IT065067A1IT293AGT

Customer reviews

4.0
based on 928 guest reviews
Excellent
438
Very Good
315
Average
101
Poor
32
Terrible
42
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Awful!!"
Earmas, 06 Octobre 2024

Stayed 2 nights as part of a group tour group dinner first eve was just ok but not as interesting as the a la carte menu promised but in retrospect it was obviously the hotel making maximum margin from the charges for our meal! Had two power cuts while were there, local issue as only our wing was affected but electronic doors didn't work so couldn't get into room until power fixed. Asked at reception for local restaurants, and others in group shared the same response from reception, which was there are no restaurants you can get to without a car as it was dangerous!! We found a nice local small restaurant simple but great taste and value which many of us walked to in 5 minutes along side streets! Another one I saw on Google maps about 7 mins walk was across a dual carriageway...... but on streetview you could see that road from hotel passed under the "busy" road!! Apparently this is a common strategy adopted by the hotel to increase their restaurant trade, which I find amazing and highly unethical. For that reason alone I wouldn't ever be able to recommend it!!

"Decent but uninspiring hotel"
362lianv, 25 Septembre 2024

The room was spacious, a bit dated but fortunately fairly clean. Hotel staff was friendly and the breakfast was fine. What we found very annoying, however, was that you had to pay for the sunbeds by the pool. We find this very customer unfriendly. In addition, the location between only main roads might have been good to serve as a base, but the town is completely uninspiring and it is difficult to find a nice place to eat something if you do not want to do so in the hotel restaurant.

"Terrible Stay"
Ted M, 18 Septembre 2024

Absolutely Terrible experience. Loud noises middle of night, Terrible Breakfast, No room for us at pool as it was a Weekend and all the Locals use the Pool area. Horrible experience at the Bar, Rude and Impolite Front desk . Do Not recommend this Hotel

"Easy access, great facilities, superb restaurant"
Cayetano R, 04 Septembre 2024

Easily accessible from the autostrada, this hotel provided a great base from which to visit places of interest, friends and family. The rooms are spacious, very clean, well set out. The hotel has a great swimming pool area which is way above the norm. The crowning glory is it's Sansé restaurant - the quality, presentation, taste and range of the dishes is superb and the Staff are helpful, professional and personable. Vincenzo as Maitre d' and Dario are to be commended for the service and advice. We will return.

"A noisy place"
Monica B, 28 Août 2024

The room was great, and the hotel was a good place to explore the Amalfi Coast without spending too much. However, the bed was uncomfortable, and the hotel was extremely noisy! We had a room on the second floor by the swimming pool in front of a parking lot. On the first day, there was a party with loud music until late at night. The next day, at 7am, many loud noises came from the window, like someone was throwing big, heavy things at the back of a truck. We also heard car alarms and other things. It was simply impossible to sleep.

"Remote"
strawbs88, 04 Août 2023

The staff here are very helpful and the room was clean and spacious. Location is in the countryside on a highway and we didn't have a car so it was not convenient at all for us at 70euros return to Salerno centre by taxi. Breakfast has bacon and eggs along with continental. Pastries are constantly being refreshed. Very disappointed that you had to pay 10 euros to use the pool for the day. And then wear a swimming cap... what decade are we in? Considering the location was so far out of the centre, we did decide to use the pool but it was fully booked! Ive travelled a lot and have never been anywhere where you have to book the pool and pay when you're a guest at the hotel. The worst part was the noise every night from the pool bar and fireworks. They provide ear plugs but they are genuinely pointless. The pool bar serves nice food and we also had room service one night which was quick and tasty.

"Terrible Experience"
Ted M, 20 Juillet 2023

Outdated Rooms, Terrible Breakfast, Scrambled eggs were horrible, bacon was raw, cappuccino were warm, Staff rude and impolite. Noise at Midnight moving Furniture. They charge Guests for Pool Towels and Umbrellas. Not Recommended

"Good Hotel, excellent parking, friendly staff but lacking spa!"
JosephF2192, 02 Juillet 2023

We stayed at this Hotel on Holiday, Location is very good and staff where friendly and helpful at all times. Parking is also excellent. On another note we phoned to book a massage and specifically enquired if we can use the facilities of the spa when we book the massage, They confirmed more than once that we can but when we went on the day they wanted to charge us extra 36 euros each person to use the facilities only !! They told us it is written in the small booklet which was never given to us and when we phoned and also spoke hours before this was never mentioned. Also we done several massages in different countries and when the custom is that when the massage is finished client is taken to a relaxation room and offered a drink after the massage. This was not done here, when we finished they just told us we are done and you can leave. This is truly not ethical and not the way.

"Hotel has nothing for customer satisfaction as a resprt and spa"
858ninot, 07 Février 2023

Hotel has a name with SPA and they aren't offering this with room price, you have to pay for SPA per 3 hours, and SPA is small place without normal pool for swiming, only saunas and jakuzi, not for this price value. from the Hotel lobby you will see that it's not comfortabe place, room not clean, bathrooms with problems, staff not offering you solution or caring, Restourant staff was behavaring like I was thier waitress not they, very strict not smiling, I spent there 6 days and got awful service. breakfast with more sweet products and many cheapest cakes, dirty vegitables, everything without good taste.

"The Smoke Hotel"
giuliomarie, 25 Août 2022

The entire hotel smelt like smoke!! Outdated but the staff is great!! The restaurant was great as well! The rooms are dirty and outdated! The air conditioner takes hours to cool the room to a comfortable temperature and the beds are uncomfortable!

"Use the SPA favilities"
JAVIERVZZ, 03 Février 2020

Great service in the SPA specially from Arianna Pia y Enza, very good massages and specially all the attentions. Strongly recommend for a relaxing day and close to many interesting and beautiful places and ceramic.

"Highly Recommended"
Diane H, 10 Septembre 2019

We stayed a week and loved every minute of it. The hotel is immaculate, the air-conditioned rooms are spacious and comfortable and cleaned everyday to a very high standard. The pool and gardens are gorgeous and well maintained with the addition of a pool bar which came in really handy. Good choice at the buffet breakfast and fresh coffee served by the staff. All the staff were lovely, helpful and catered for all our needs. The icing on the cake was the beauty and spa facilities at the hotel with a fabulous heated pool, well worth a visit, we would definitely recommend this hotel and will definitely stay again.

"Amazing staff and location"
BTSHansen, 01 Juillet 2019

We stayed just for the night on our way back to Rome (and the back to Sweden). This is a perfect hotel to stay at and their staff were amazing with our 10 month year old child. During dinner two of the staff played around with here and we had a really nice meal. Comfy rooms, relaxing pool and a friendly place. Recommended!

"Good but ..."
Macb2010, 26 Juin 2019

I liked the hotel - the gardens were beautiful. Our room was immaculately clean, functional and had great air conditioning. Breakfast was good and we had an evening meal which was really good (though limited choice). This was all the good! The but was that on both days that we stayed the pool closed early for private functions and all the guests from the hotel were told to leave!!! I really didn't think this was appropriate. It was hot and some guests had been out sightseeing most of the day or travelling and just wanted to chill out by the pool and cool down but were chased away by the pool attendant. This would put me off going back which was a shame because otherwise the hotel was good. The location isn't the greatest but this suited us as we had a hire car so used it as a base to potter about the Amalfi coast and then onwards to Naples for our flight home.

"TERRIBLE MANAGEMENTE!!!!!"
gigi200460, 15 Février 2019

While having lunch, the dj was playing music and my group and other guests were dancing . Suddenly, one of the receptionists came into the restaurant room and ,in a very angry way, ordered to stop music immediately, because she was working and did not want to be disturbed. She was very rude and discourteous. CUSTOMER SATISFACTION: ZERO!!!!

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