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Best Western Hotel La Solara

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Via Capo 118, Sorrento, 80067 Italie
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PHONE : +39 081 533 8000
4.8 / 5
2824 Reviews Tripadvisor
REVENIR_AU_DEBUT


Hotel advantages

Horseback riding
Swimming pool
Playground
Room service
Restaurant on site
Multilingual staff
Air conditioning in the hotel
Free Parking
Fitness center
Elevator
Buisness Plus equipment
Childcare service
Refrigerators
MINI-BAR
Iron and ironing board
Hair dryer
Coffee maker
The strong points

Description

In a peaceful residential area of Sorrento, the Best Western Hotel La Solara, Sorrento, Italy, is a refurbished, air-conditioned hotel with comfortable rooms, free Wi-Fi, a satellite TV, a safe, a restaurant, a heated swimming pool and a children's pool. Free sunbeds, a fitness studio, a shuttle to Sorrento centre and free parking round the stay, with the beach at Puolo under a kilometer away and the town a short ride on. The pool terrace is made for long sunny days. Sorrento is a romantic clifftop town on the Bay of Naples, perched above the sea among lemon and orange groves. Its terraces look out across the water to Mount Vesuvius and Naples, narrow lanes lead to a cathedral and busy piazzas scented with citrus, and boats set off from the marina to Capri and along the Amalfi Coast. Cliffside paths and hidden coves line the rugged peninsula nearby.

Customer reviews

Travellers choice
Tripadvisor
4.8
based on 2824 guest reviews
Excellent
2375
Very Good
333
Average
75
Poor
21
Terrible
20
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Lovely hotel a couple of things to take into account but lovely stay"
traceygriffin12, 23 Septembre 2026

This is a lovely hotel, very traditional. It is out of the way and there are no walks or local shops as road is very busy with no path but don't let this put you off as a free hotel shuttle runs every hour from 8am until 11pm into the town and is reliable. Rooms are nice and the hotel very clean. Great if you want a kid free hotel or just a couple of kids there so sunbeds and pool area plentiful and can always get a bed without the early towel risers!! Breakfast is a buffet with evening meal from a menu of at least 3-4 choices each for starter main and dessert. Would I recommend yes I would we had a lovely stay and the staff are amazing.

Owner Response, 23 Septembre 2026

Dear traceygriffin12 Thank you very much for your wonderful review and for sharing your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our facilities, shuttle service, and especially our staff. It was a pleasure having you as our guests, and we hope to welcome you back again soon! Warm regards, Ugo di Maio General Manager

"Another great return visit"
Catherine S, 21 Septembre 2026

We had a wonderful return visit to La Solara, having stayed there many times before. As always, we were delighted with our room and the care and attention we received. As a couple both needing a gluten free diet, La Solara always caters well for us. At breakfast there are two baskets of gluten free products on the side from which you can help yourself, which is much nicer than always having to ask. Plus the usual fruit, yoghurt and cooked options making it a varied meal. Marcello always went through the options at dinner of which meals could be adapted for gluten free and there was always a good choice for us. The hotel and pool are kept immaculately clean. The shuttle bus was always very prompt so always worth getting there a few minutes early. It provides a fantastic service for getting into Sorrento and back. All staff were very friendly and helpful and work hard to give their guests a good experience. Thank you La Solara

Owner Response, 21 Septembre 2026

Dear F2694RVcatherines Thank you so much for your wonderful review and for returning to stay with us at La Solara. We are delighted to hear that you once again enjoyed your stay and appreciated the care and attention from our team. It is especially lovely to know that our gluten-free options helped make your meals enjoyable and stress-free. Thank you for your kind words about our staff, cleanliness, pool and shuttle service. We truly appreciate your continued support and look forward to welcoming you back again soon! Warm regards, Ugo di Maio General Manager

"Beauttiful hotel in a beautiful location"
sandie766, 20 Septembre 2026

We have just returned from a lovely holiday at La Solara; I have stayed at the hotel twice previously, both being over 20 years ago and the hotel was exactly as I remembered it, it hasn't changed at all. The lounge and bar areas are light and airy and spotlessly clean. We were very fortunate to be allocated room 304, which has an incredibly large balcony with wonderful views, especially the glorious sun sets. The other bonus was the spacious bathroom with a bath and shower, again our bedroom was spotlessly clean. The pool area is lovely with plenty of sun loungers and seating and was never busy, so there was never a problem finding somewhere to enjoy the sun, the area is managed very well by Pietro, who I remember from my previous visits. As others have mentioned, the shuttle bus to Sorrento is excellent and always ran on time; we loved the location of the hotel because we could spend time in the Hussle and bustle of Sorrento and then return to the tranquillity of La Solara. The majority of the staff provided excellent service and were always friendly and helpful, I must give a shout out to Giovanni, Nino and Vincenzo for always being so attentive, professional and providing exceptional service. The area that had changed since my previous visits was the restaurant food, the salad bar was just as wonderful as I remember, and it provided an excellent start to our evening meals. During our 2 week stay I had Ravioli 3 times and risotto 3 times and they were excellent, but there were menu options that did not live up to my expectations, especially some of the fish dishes, especially as the region is renowned for its sea food. There were a few dishes of fish with vegetables that were overcooked. Overall the food was good, but I would not say excellent, although I would love to say it was, because this is such special hotel in a very special location. The food during the Gala evenings was very good, but holding them in the restaurant didn't quite provide the same atmosphere as when they are held outdoors, but I do understand the reasons why they have to be held in the restaurant as the sunsets get earlier. One suggestion I would like to make, is for the piano used during the gala evenings is tuned in the near future. Even though I have made a couple of negative comments I would still recommend La Solara, the positives do outweigh the negatives.

Owner Response, 20 Septembre 2026

Dea Sandie 766 Thank you very much for your detailed review and for returning to La Solara after so many years. We are delighted to hear that you enjoyed your stay and that the hotel brought back such lovely memories. We truly appreciate your kind words about our staff, the pool, shuttle service, cleanliness and especially your beautiful room and balcony. We will also share your compliments with Giovanni, Nino and Vincenzo. Thank you as well for your constructive comments regarding the restaurant and gala evenings. Your feedback is very valuable to us and will be shared with our team. It was a pleasure having you with us once again, and we sincerely hope to welcome you back to La Solara in the future! Warm regards, Ugo di Maio General Manager

"Fabulous 25th wedding anniversary"
199ailishd, 19 Septembre 2026

Just home following a fabulous week at La Solara hotel for our 25th Wedding Anniversary. We were slightly apprehensive with some of the previous reviews about food etc however we loved every minute of our stay. The hotel was beautiful and clean. All communal areas were spotless. The staff go above and beyond to make you feel welcome. We had a twin room with sea view and terrace. It was lovely. Pillows were extremely comfortable. A basket of fresh fruit was kindly welcomed. It had all the normal amenities you usually get in a room. The mini bar was stocked and price list available should you wish to avail of any of it. The food in our opinion was to a very high standard. Breakfast was a help yourself buffet of hot and cold food with amazing coffee machine and fresh orange juice. In the evenings we had a huge choice to choose from. There were usually 4 starters and 5 main courses to choose from. Portions were large and we never left hungry. When you ordered wine for your evening meal and didn't manage to finish the bottle they would cork it and have it at your table for the next night. The staff in the restaurant both in the morning and evening seemed to be the same staff every day so they got to know you well. The pool bar food was amazing also. We only ate here one day. It is definitely on the more expensive side compared to town but the quality and quantity was fitting for the price. The gala dinner was lovely and nice touch with the guy playing the piano in background. Lots of sunbeds available. Towels available down beside the snack bar. Pool was absolutely freezing but refreshing when temperatures got too hot. There is a shuttle service into town on the hour every hour and back again leaving at quarter past the hour. This was amazing and saved having to do a long and pretty Unsafe walk along the road. We did two tours with TUI - pompei/vesuvius and then Capri. Both were great value for money and took the stress out of doing it ourselves. There is 4 euro per person property tax applied to your stay which you pay on check out. Again this is normal for all hotels now and obviously being introduced to the UK now also. We were sad to go home. It was a fantastic week at La Solara and roaming Sorrento and surrounding area. Go with an open mind and just enjoy your holiday. Everyone's taste in relation to food is different.

Owner Response, 19 Septembre 2026

Dear Ailish D. Thank you so much for your wonderful review and for choosing La Solara to celebrate your 25th wedding anniversary with us. We are delighted to hear that you enjoyed your stay and appreciated our hotel, food and staff. It was a pleasure having you with us, and we hope to welcome you back again soon! Warmest regards from all of us at La Solara. Ugo di Maio General Manager

"4 bush tucker stars"
Stay15459803638, 18 Septembre 2026

I booked this hotel based on the positive reviews but became more disappointed as the week went on. The hotel is spotlessly clean, but we found the atmosphere was as sterile as the floors. The shuttle into town worked well and was a huge positive as the busy winding road to the front is not walkable due to safety so if you like a walk and a mooch about your only option is to go into town on the bus. The pool is nice and clean with plenty of loungers but the elderly pool attendant is the only one allowed to touch the parasols and gets very animated (in Italian) if you touch them. He also packs everything up from 5.30pm and even though the pool is open until 7 tuts about and huffs until you leave. There is a pool bar, but it is expensive at 10 euro for a plate of frozen chips and 20 for a burger. Drinks too are as expensive as the busy bars in town, perhaps due to the captive audience. In the room where the suitcases get stored on the wall is a montage of awards going back to the mid 1990's (Thompson Holidays and Horizon before that). My guess for what it's worth, is that little has changed in 30 years, from the staff, the décor, the entertainment and the food. Which brings me on to my main gripe. The food. There are 3 options nightly except for the gala which I would swerve. One is usually a veggie option, so you have 2 choices (unless you are a veggie and then there is only one resembling pasta in tomato soup). If you go for the meat or the fish option which is warm, the vegetables are overcooked and chilled. Some evenings were ok, others we felt like we were winning stars for camp. Not 5 Tui T's which we were expecting. I've seen all the positive reviews, perhaps it's me. I travel often with Tui and know what a 5 T rating looks like. I have visited Italy several times and enjoyed some wonderful food. Go yourself and give it a try, but don't say you weren't warned.

Owner Response, 18 Septembre 2026

Dear Peter G Thank you for taking the time to share your feedback. While we are pleased that you appreciated the cleanliness of the hotel, the pool and our complimentary shuttle service, we are sorry that your overall experience did not meet your expectations. We would, however, like to clarify a few points. La Solara has been welcoming guests for many years, but it is certainly not a hotel where “little has changed in 30 years”. We continuously invest in the property, our facilities and our services, while preserving the character and traditional hospitality that are an important part of our identity. Regarding the restaurant, our menus offer a daily choice of starters and main courses, including vegetarian alternatives, and our kitchen team takes great care in preparing and presenting our dishes. We fully appreciate that food is a matter of personal taste, but we feel it is unfair to suggest that the quality or variety of our cuisine reflects a lack of care. We are also proud of our dedicated team, many of whom have been with us for years. Their experience and commitment are one of the reasons why so many guests return to La Solara year after year and leave very positive reviews. We respect that the hotel may not have been the right fit for you, but we hope future guests will consider the many positive experiences shared by our visitors as well as your personal opinion. We nevertheless thank you for staying with us and wish you pleasant travels in the future. Ugo di Maio General Manager

"La Solara Sept 2026"
Danners2024, 09 Septembre 2026

Very traditional Italian hotel, accommodated our request to move room this was handled excellently, hotel shuttle bus into Sorrento is perfect, drivers are friendly and helpful with local directions. Food was a good standard with a mix of options, Gala night on Sunday was very enjoyable, breakfast and lunch had huge portions. Pool is cool and refreshing, everywhere is so clean and loved the sunbeds. Shoutout to Tina, Marcello, Lulu and Nino and other staff who very friendly and accommodating. Looks like there slowly renovating the hotel floor by floor. Room 108 has fantastic views of the sea, sunset and local area Could do with more evening entertainment.

"An honest review. Don't book dinner, eat out. Hopefully the hotel will make some changes."
Chris m, 29 Août 2026

This is an honest and thorough review, so bear with me and read to the end for a genuine insight into our week at La Solara. The positives... La Solara is an out-of-town hotel, so the setting is generally relaxed and peaceful. The pool area was particularly quiet during our stay, which was lovely if you're looking for somewhere to unwind away from the hustle and bustle of Sorrento. This was exactly what we wanted when not out on trips, so was great from that perspective. The shuttle bus service into town is excellent and, given the hotel's location, is essential. Without it, getting into and out of town would be difficult. Don't attempt to walk into town, the roads are hectic and narrow. The hotel is exceptionally clean, particularly the main communal areas around reception and the bar. There are also some very long-serving members of staff who clearly take pride in maintaining the hotel's traditional routines and standards. Whether you see that as a positive or negative probably depends on what you're looking for from your holiday. There were always plenty of sunbeds available around the pool. Pietro, the lifeguard/pool attendant, deserves a mention for keeping everything very tidy. He was constantly clearing and arranging sunbeds and parasols almost immediately after guests left, so the pool area was always immaculate. Again, there is a slightly regimented feel to this, but everything is certainly kept in order. Its' worth noting that you are absolutely forbidden from putting your own brolly up, which is good from a service perspective but we did see some guests being refused to have their brolly put up due to wind, when we and others already had our up, it wasn't consistent. There were a few highlights with the evening food. The cannelloni starter was very nice, as was the excellent ravioli and Parma ham/mozzarella starter served on gala night. It would be unfair not to mention these, but unfortunately they were among only one or two highlights during the week, with the majority of the food being fairly bland and repetitive. Of all the staff, Marcello deserves a particular shout-out. He is a great character — very friendly, bubbly and polite — and was always a pleasure to encounter. Overall, if you're looking for a quiet break away from the busier parts of Sorrento, La Solara has a lot going for it in terms of its peaceful location, cleanliness and general atmosphere. However, based on our experience, I would recommend booking room only or B&B rather than half board. The food available in Sorrento is considerably better, reasonably priced and well worth experiencing. The negatives... You'll see a number of responses from the manager to other negative reviews saying that feedback will be passed on or considered. Unfortunately, many of the same issues mentioned in those reviews are still very evident. Our overall impression was that the hotel is not particularly receptive to criticism or suggestions and you'll see that in the lack of response to any negative feedback on reviews. It often felt as though guests were expected to follow the hotel's established way of doing things rather than the hotel adapting to its guests. Rooms and check-in: Check-in was very slow. We arrived around lunchtime and, as our room wasn't ready, all arriving guests were directed into the bar to wait. We were given a complimentary drink, crisps and nuts, which was a nice gesture, but after that there was no further communication about when the rooms would actually be available. The lengthy wait seemed to be regarded as perfectly acceptable by the hotel. However, after travelling, most guests understandably just want to get into their room, unpack and have a shower. We eventually got into our room at around 3:30pm, and only after I chased reception again. It appeared to be the same situation for everyone who had arrived that morning. This was far later than we expected and we lost tiem in our day due to this long wait. The rooms themselves are clean, but very dated and definitely in need of refurbishment, particularly the bathrooms. The shower arrangement was especially disappointing. There is an old-fashioned folding screen that has to be positioned alongside the bath when showering. It makes the shower feel very restricted and is also extremely frustrating because the screen swings open with the slightest movement, resulting in water ending up all over the bathroom floor. I would also question how suitable this is for older or less mobile guests. Getting in and out of a bath to use the shower may be difficult for some people, and I wouldn't consider it the safest set-up. It needs modernising and replacing with walk-in showers. There is also no bottled water provided in the rooms. Given the hotel's relatively remote location and the lack of shops nearby, providing a bottle of water would be a small but thoughtful touch. Be careful when booking a "sea view": This is something I would strongly recommend checking before booking. Our original "sea view" consisted primarily of trees to the right and rear of the hotel, with trellis separating our room from the neighbouring room on the left. The sea itself was hidden behind the trellis. I raised this with reception and received what I felt was a rather frosty response. The impression was very much that we should simply accept the room we had been given. I then spoke to the TUI representative, Rosanna, on day one and followed it up again on day two, showing her the room and the supposed "sea view". To her credit, Rosanna was extremely helpful and chased this up for us. We were moved on day 2 to a room with a genuine sea view — something we had, after all, paid a premium for. Had we not pushed the issue, the response from the hotel was simply "you got the room you booked". I disagree with that response, I booked a sea view, not a tree view. I've included photographs of the views from our original room so you can make up your own mind. Food and dining: For a four-star hotel, we found the food disappointing overall. Some of the pricing at the pool snack bar was also very questionable. For example, €10 for a plate of chips feels excessive when similar portions can be found in Sorrento for around €5. During our trip we even had pizza in Anacapri for around €13, so €10 for chips seemed particularly disproportionate. Breakfast was almost exactly the same every day and became very boring. The continental selection was small and the hot food offering was limited, bland and largely unchanged throughout the week. I've included photographs of the breakfast selection so you can see for yourself. We also noticed some food from the previous evening appearing to be reused at breakfast. Some of the choices were rather unusual — boiled potatoes, for example. It would have been much more appealing if these had been transformed into something such as hash browns rather than simply presented again. The dinner menus looked good on paper, with several choices for each course, but the meals themselves were generally mediocre. One particularly disappointing aspect was the hot food cabinet, where the food was often cold. I never managed to get a genuinely hot side dish from this section. Cold arancini and cold battered courgette flowers aren't particularly appetising. There was also a selection of cold vegetables, including peas, carrots and mushrooms. At least these were intentionally cold, albeit an odd choice to present cold veg in the first place. The salad selection was small and limited too. I was really looking forward to trying gnocchi, but on the menu I noticed it was described as being made with semolina, not the traditional potato gnocchi. On researching whether this was another italian recipe, it seems that the semonlina verison is a cheao and quick way for chefs to make a version of gnocchi for ease of prep and storage. For me, I felt cheated by this cheap approach to what should have been a lovely and traditional italian dish. I chose another dish, which turned out to be underwhelming like most others. The gala dinner: The Sunday gala dinner felt particularly formal and regimented. There was a set menu with no alternative choices — one item per course, and that was it. The whole meal was also unnecessarily drawn out and took over two and a half hours. The saving grace was the pianist, who played a mixture of popular tunes, along with a few more unusual choices, which at least provided some entertainment while we waited between courses. Another thing we found strange was the seating arrangement. You are allocated a specific table from day one and are expected to sit there for dinner throughout your stay. You cannot simply choose another table. Given that breakfast allows guests to sit wherever they like, it seems strange that dinner has to be so rigidly organised. Some of the food choices were just outright odd and there were a few combinations that left us scratching our heads: Lamb chops served with crisps. Yes — actual packet-style crisps as a side dish alongside lamb chops and potato wedges. Why? Another example was a small but nicely cooked piece of sea bream accompanied by the "side dish of the day", which turned out to be potato wedges, plus an inedible lettuce leaf taking up much of the remaining space on the plate. This seemed to happen quite frequently: large pieces of garnish or lettuce being used to fill plates that otherwise looked rather sparse. Overall, we found the food boring, repetitive and lacking the care, creativity and passion you would expect from a four-star hotel in this part of Italy. Our advice would be simple: eat in Sorrento instead. There are plenty of restaurants where main courses start at around €13, and in our experience the quality was considerably better. Entertainment: Entertainment was limited to only a couple of nights during our stay, and unfortunately what was provided was fairly poor. For a hotel of this standard, we expected a little more variety and quality in the evening entertainment. Overall verdict: La Solara has some genuine positives: it is exceptionally clean, peaceful, has a lovely relaxed pool area, plenty of sunbeds, good shuttle transport into Sorrento and some genuinely friendly staff. However, the hotel also feels stuck in a very traditional and regimented way of operating. There is a strong sense that guests are expected to fit into the hotel's routines rather than the hotel being flexible around its guests. For us, the dated rooms, very slow check-in, issues with the advertised sea view, repetitive food and rigid dining arrangements took away from what could otherwise have been a very enjoyable stay. If your priority is peace, quiet, cleanliness and getting away from the busy town, La Solara could suit you well. If you do stay, though, our recommendation would be to book either room-only or B&B and eat out in Sorrento. You'll have far more choice, better food and, in our experience, much better value for money.

Owner Response, 29 Août 2026

Dear Chris m. Thank you for taking the time to share such a detailed review. We genuinely appreciate that you also recognised several of the qualities that have always been at the heart of Hotel La Solara: our peaceful location, cleanliness, swimming pool, shuttle service and, above all, the dedication and warmth of many members of our team. We fully respect that every guest experiences a hotel differently, and we accept that your expectations were not always the same as what we offer. However, we believe it is important to distinguish between personal preference and objective standards. What one guest may consider “traditional”, another may consider authentic; what one guest finds formal, another may appreciate as attentive and well organised. Neither perspective is necessarily wrong. For this reason, we do not believe that the length of a review automatically makes an opinion more objective. A very detailed description of personal preferences remains a personal opinion, just as a short review can be entirely genuine and meaningful. Hotel La Solara has its own identity, character and values. We are proud of our traditional Italian hospitality, our standards of cleanliness, our organisation and the experience we have created for generations of guests. Naturally, we are always willing to listen and to improve where improvement is appropriate, but we also believe in remaining faithful to what makes our hotel unique. Regarding the many specific points raised in your review, we could respond to each one at length. However, we feel that doing so would only turn a guest's personal experience into an unnecessary debate. We respect your opinion, just as we respect the many guests who choose La Solara precisely for the characteristics you found less suited to your preferences. We are particularly pleased that, despite your criticisms, you acknowledged the peaceful atmosphere, exceptional cleanliness, excellent shuttle service, well-maintained pool and the genuine friendliness of members of our team. These are not incidental aspects of our hotel; they represent values that we work hard to preserve every day. Ultimately, no hotel can be everything to everyone. Our responsibility is not to deny a guest's personal experience, but to continue offering the authentic hospitality and standards in which we believe. We thank you again for your feedback and sincerely hope that, should you return to Sorrento, you will find an experience more closely aligned with your expectations. Kind regards, Ugo di Maio General Manager

"Already booked to return next year"
TonyH1660, 10 Août 2026

Only good things to say about this hotel. We booked through TUI and spent 7 nights in June 2026, I always check trip advisor and the travel agents own reviews. Although the majority of reviews were good, the number of negative reviews were worrying but I thought we would risk it, very happy we did, room was basic but cleaned every day and had plenty of storage space. We usually do b&b but as it was out of town we had the half board option. The food reviews worried us at the time but we were very happy with nearly all the meals we were served , the exception being the gala night which there was no choice and if you didn't like it, there was nothing to change it to. I was really struggling to like anything on the menu on gala night, so not very happy with that meal. The hotel itself is lovely, the staff were all really friendly and helpful, special mention to Marcelo in the restaurant and the pool bar, really worked hard to make sure everyone was happy. As you pay for everything on your key card it's difficult to keep track of your spending, we settled our bill every couple of days, so we could keep a check on what we were spending. There was no hassle getting sunbeds at anytime of the day, we came back from a trip to Pompeii around 2pm and easily managed to get beds by the pool. We used the shuttle bus to get into Sorrento town a few times and each time the bus was on time , only issue was one night we got the 10.15 bus and it was very very crowded, not sure what would happen if it was the last bus of the day and there was too many wanting to get on it.The only negative for ourselves was that , after a meal we like to take a walk and walk it off before going for a drink, sadly there was nowhere to go unless you get the shuttle into town,only a slight little niggle really. I would definitely recommend this hotel if you want a peaceful relaxing holiday, so much so that we have already booked for 2027 and are going for 10 nights, can't wait. I've added some pictures of the nightly menu, we found that there was always something we could have, except the gala night as previously mentioned.

"Clean, chilled out, fantastic"
Laura W, 06 Août 2026

Beautiful hotel up in the hills above Sorrento. The staff are so attentive and cater to your every need. Plenty of sunbeds morning, noon and evening and the shuttle bus that takes you down to Sorrento takes around 5-6 minutes on the hour every hour and picks you back up is fantastic and always on time. Rooms are clean and large enough. We will defo return to this chilled out little slice of paradise. Thank you so much to all of the staff

"Lovely location & friendly staff"
susan050708, 01 Août 2026

Had a lovely time here. Staff were helpful and friendly and location was beautiful and peaceful. Breakfast was good. There is a shuttle bus which is useful and on the hour, but you can also use the public bus which stops outside the hotel. There were some issues, pool was not open the times they advertise, sometimes it closed early. The buffet in the evenings was terrible, poor choice and poor quality and the same stuff everyday. Most things were tinned olives and tinned sweetcorn. There was entertainment a couple evenings but not everyday so there isn't lots to do. Overall a nice hotel but evening food should improve.

"Lovely stay again (as always)"
marathonman111, 26 Juillet 2026

My wife and I have visited La Solara nearly every year since 2010, only Covid lockdowns stopped us for a couple of years. It's is still our favourite place to stay. I have said all of the following in previous reviews but if anyone is thinking of staying for the first time then here are my thoughts: The hotel is out of the main town but there is a free shuttle every hour from about 8am to 11pm. All of the staff are wonderful, friendly and helpful. The atmosphere is ‘quiet' and relaxing, no loud music by the pool and evenings are equally relaxed with live music just three evenings a week. The food is good and served in a traditional Italian way. There is a good selection of drinks at the bar and the prices are very reasonable. There is a small bay with a beach within walking distance but the route is via a very steep hill. Most people use the free shuttle to Sorrento as the road is a bit scary with little or no pavement (sidewalk) for much of it but if walking is your thing then there is a normally a ‘safer' route via a footpath behind the hotel although it can also be steep in places. Unfortunately for us it was closed this year for maintenance but should be open again once completed. All in all we love this place and I'm sure we will be returning once again next year.

"Lovely location, great hotel"
cherrypie12356, 25 Juillet 2026

Second time visiting La solara, such a lovely hotel, the staff are so friendly and helpful, the hotel is immaculately clean and the food is fabulous. I would highly recommend this hotel, a place of calm in bustling Sorrento. A special mention to the staff in the restaurant who made you feel so welcome , thank you x

"Fantastic"
Angela M, 21 Juillet 2026

This was our 4th stay at this hotel absolutely love it the staff can't do enough we brought our grandchildren with us and our grand daughter is a fussy eater and they provided something different most evenings rooms are beautiful and so clean. reception staff are so polite and helpful a shout out to marcello and the restaurant staff they make dining experience wonderful we will see you soon

"Absolutely amazing stay!"
Debbie S, 13 Juillet 2026

This hotel met my expectations and more. I travelled with my mum and we stayed for 7 nights. The hotel is located high above Sorrento and is perfect for a relaxing holiday, no hustle and bustle whatsoever. On arrival our cases were collected from the coach and taken to reception where we were offered a much needed welcome drink (Naples airport deserves a review all of its own). On checking in we were pleasantly surprised to have been upgraded to a junior suite (406) which was fantastic and the balcony was huge - we loved the automatic sunshades! The hotel is immaculately clean and exceptionally well presented - the house keepers do an amazing job. All the staff were lovely and couldn't do enough for you. We stayed half board and enjoyed the food. It is a daily set menu with enough choices to keep everyone happy. All very well cooked and presented and again the restaurant staff were fantastic. We didn't use the pool area as we had sun loungers on the balcony but we did use the pool bar and there are pool towels available free of charge. The road to the hotel is absolutely manic and I wouldn't advise anyone to attempt walking to Sorrento! The courtesy bus runs on the hour and takes 10mins, it returns at 15mins past the hour from the bus stop on the opposite side of the road. We used it several times and it was always on time - you need nerves of steel to drive in Italy! This hotel is perfect for adults and really is quiet and peaceful - if you want something more lively then there are plenty of bars in Sorrento. We absolutely loved it and couldn't find one negative.

"Lovely hotel let down by the food"
Ilikemyfoodz, 08 Juillet 2026

This was our second visit to this hotel, as we loved our stay so much the first time. Sadly, we won't be returning again. There are still lots of positives about the hotel. The service is great, the staff work hard, the cocktails are delicious, and the rooms are kept exceptionally clean. However, the food was a huge disappointment this time and really let the overall experience down. As a vegetarian, I found the options very limited and repetitive, and I ended up eating tomato-based pasta most evenings. I actually came to dread meal times, which is such a shame as the food was delicious and varied during our previous visit. Unfortunately, it wasn't just the vegetarian options either, even my partner's meat dishes were very disappointing, with poor-quality ingredients and meals that simply didn't look appetising. Breakfast was okay, with the pastries being the highlight, but even some of the fresh produce, such as the tomatoes, seemed a little lacklustre. We really wanted to love our stay as much as we did the first time, but unfortunately the decline in the quality and variety of the food means we wouldn't choose to return. It's a real shame, as the hotel gets so many other things right.

"Great little hotel, food needs alot of work."
Landlady111, 06 Juillet 2026

Hotels lovely and very clean, food is pretty bad. Menu sounds really nice every night but is served like its all microwaved in a bag. Looks bad and doesn't taste great either. The odd dish was OK. Breakfast on the other hand is great and marchello the restaurant manager is great too. Hotels in a great position but a little out of the way which is what we wanted. Shuttle bus and its drivers are really lovely. Drinks and service at the bar were really good. Geovanni was by far the best member of staff in the whole hotel. Professional, knows how to have a laugh and will help if you need it. Other staff like reception unhelpful and quite rude. He could of kept the custom their all by himself. All in all a great stay, just wish the food was as a good as it sounded and the other staff cared a little more.

"Fantastic stay at the wonderful La Solara"
MichaelD440, 30 Juin 2026

We stayed 9 nights in June half board at La Solara. Once again, a fabulous vacation. We have been visiting here for many years, each visit special in it's own way. Once again the management and staff of La Solara delivered. A beautiful welcome when we arrived, an easy check-in with welcome drink, a fabulous room with balcony. We could not ask for a better start to our stay. We spent most of our time relaxing by the pool, an area kept so clean by Pietro. We enjoyed all of our meals at the snack bar and in the restaurant. Marcello is a master at work! The entire hotel is so clean and fresh so the housekeeping staff deserve so much credit. It's always a bit sad to leave as we totally relax here each visit but its a day closer to returning next year. I must thank Antonio at reception for attending to a few requests I made prior to arrival. There is a tangible atmosphere of peace and tranquility at La Solara. This, the professionalism of the staff, our beautiful room, the wonderful food and the excellent pool and terrace ensured another splendid vacation. See you all in 2027 for sure. Thanks, Mick and Nuala Belfast

Owner Response, 30 Juin 2026

Dear MichaelD440 Thank you so much for your wonderful and heartfelt review. It is always a true pleasure to welcome you back to Best Western Hotel La Solara, and we are delighted to know that once again you enjoyed a relaxing and memorable stay with us. We are especially pleased that you appreciated the warm welcome, your room with balcony, the pool area, and the quality of our food and service. Your kind words for our team mean a great deal, and we will be sure to share your compliments with Pietro, Marcello, Antonio, and all our housekeeping and restaurant staff, who will be very proud to know they contributed to making your holiday so special. It is always rewarding to hear that La Solara feels like a peaceful retreat where you can truly unwind, and we are honored by your loyalty over the years. We very much look forward to welcoming you back again in 2027 for another splendid stay. Warmest regards from all of us at Hotel La Solara Ugo di Maio General Manager

"Great time in Sorrento."
6964elmore, 24 Juin 2026

The hotel is a ten minute drive by shuttle bus from the centre of town. It is a sedate, peaceful hotel catering for mainly adult families and couples. There is a very tranquil, relaxing atmosphere and it's a fantastic place to unwind. Our room had a small balcony which we mainly used for drying but is perfectly adequate for sitting out, some rooms had sea views which looked great. The bed was comfortable and bathroom clean. The room was cleaned each day. The price we paid for a week was great value considering the location and facilities. As I said, the hotel is a little out of town and benefits from the peaceful atmosphere and the bar and dining areas are perfect for watching the amazing sunsets over Ischia. There is little traffic noise and although the bar has a keyboard duo on three times a week, there is no late night bar noise. I slept undisturbed for the whole week. The staff and service were excellent. From checking in to leaving we couldn't fault them. The bar staff were efficient and polite, the food plentiful and varied, the serving staff were always friendly, smiling and always said good morning and good evening (in Italian). The bar prices were pretty similar to town and there was a wealth of choice from the cocktail menu. The pool is large with a constant supply of towels and no shortage of sunbeds which nobody needed to 'reserve'. As far as I'm aware it is a family-owned hotel and that is reflected in the pride they take. If you are a young family and want a stay with lots of kids activities, or want somewhere with a raucous late night bar, this probably isn't the place for you. If you want somewhere relaxing, with peace and quite but close to town if you want it. then I wouldn't hesitate to recommend this hotel. I thoroughly enjoyed my stay and would stay here again.

Owner Response, 24 Juin 2026

Dear 6964elmore Thank you very much for your detailed and thoughtful review. We are delighted to hear that you enjoyed the peaceful atmosphere of the hotel, the comfort of your room, and the cleanliness throughout your stay. It is also wonderful to know that you appreciated the shuttle service, the pool area, the sunsets over Ischia, and the dedication of our team across all departments. Your kind words about our staff and service are especially appreciated, as they work hard every day to ensure a relaxing and enjoyable experience for our guests. We are very pleased that you found the hotel to be a good value and that you were able to fully unwind during your stay. It would be a pleasure to welcome you back again in the future for another relaxing holiday in Sorrento. Regards Ugo di Maio General Manager

"Great location"
JoBon13, 24 Juin 2026

Lovely clean hotel and rooms. The bus was a definite bonus. In hindsight should of only booked breakfast not dinner. Breakfast was poor, fruit and boiled potatoes from the night before on offer!!! Evening meal questionable. Mostly food that had been sitting around for a while and worst pizza I have ever had. Took photos so disappointed. Restaurants in town were amazing and very reasonable. Staff clearly made fuss of some and ignored others. But great location and clean

Owner Response, 24 Juin 2026

Dear JoBon13 Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the cleanliness of the hotel, our rooms, and the convenience of the complimentary shuttle service. We are, however, sorry to learn that your dining experience did not meet your expectations. Your comments regarding both breakfast and dinner have been noted and will be shared with our kitchen team, as we continuously strive to maintain the high standards our guests expect. We are also sorry if you felt that the level of attention from our staff was inconsistent, as we aim to offer every guest the same warm hospitality and care. We truly value your feedback, as it helps us improve, and we hope you will consider giving us another opportunity to provide you with a much better overall experience in the future. Regards Ugo di Maio General Manager

"⭐⭐⭐⭐⭐ Amazing Silver Wedding Anniversary Stay"
Melissa P, 07 Juin 2026

We have just returned from a wonderful week at Hotel La Solara, where we celebrated our 25th wedding anniversary with our daughter and her partner. We couldn't have chosen a better hotel. From the moment we arrived, every member of staff was friendly, welcoming and incredibly hardworking. Nothing was too much trouble and they all helped make our stay feel special. The hotel itself is spotless with beautiful gardens, a lovely pool area and stunning views. Our room was comfortable, clean and well maintained, with excellent housekeeping throughout our stay. The food was one of the highlights. Breakfast offered a fantastic selection every morning and the evening meals were varied, plentiful and beautifully presented. We especially enjoyed trying many of the local Italian dishes. Although the hotel is in a peaceful location away from the busy centre, the regular shuttle service into Sorrento was excellent and made getting around very easy. A special thank you to all the staff who worked so hard behind the scenes to ensure guests had a wonderful holiday. Their kindness, professionalism and attention to detail did not go unnoticed. We have come home with lovely memories of a very special anniversary and would not hesitate to recommend this hotel to anyone visiting Sorrento. We hope to return one day. Grazie mille, Hotel La Solara, for making our silver wedding anniversary so memorable. Melissa & Paul Phibben, Somerset, England

Owner Response, 07 Juin 2026

Dear B368AUmelissap, Thank you so much for your heartfelt review and for choosing Best Western Hotel La Solara to celebrate such a special milestone as your 25th wedding anniversary. We are truly honoured to have been part of this memorable occasion. It brings us great joy to know that you and your family enjoyed every aspect of your stay, from the warm hospitality of our team and the comfort of your room to our gardens, pool, shuttle service, and the food prepared by our chefs. Your kind words are the greatest reward for all of us, especially for the staff who work behind the scenes to make every guest's experience unforgettable. Thank you again for your recommendation and for sharing your beautiful memories with us. We sincerely hope to welcome you back in the future and create many more special moments together. Warmest wishes to you both, and congratulations once again on your silver wedding anniversary! Regards Ugo di Maio General Manager

"Beautiful hotel in Sorrento."
EBlackbourn, 02 Juin 2026

Lovely, quiet hotel in Sorrento. Amazing location near the beach and away from the hustle of the centre of Sorrento, but near enough to the centre that the free shuttle service only took 10 minutes to reach it from the hotel. Lovely food, we had half board and there were different options each day. Very friendly staff, who were also very helpful. Hotel was beautifully clean throughout. The only comment I would make is that we travelled with our 12 year old who is fairly well behaved but it is a very tranquil hotel and seemed quite an adult environment (eg. The pool has ropes around to stop people/kids jumping in) . I don't think I appreciated this when we booked, although the staff were very welcoming to him and there were a small number of other children there. But overall it was an amazing and beautiful place and we loved every minute.

Owner Response, 02 Juin 2026

Thank you so much for your thoughtful and detailed review. We are delighted to hear that you enjoyed our peaceful location, the complimentary shuttle service, the variety of our half-board menu, and the cleanliness of the hotel. Your kind words about our team mean a great deal to us. Dear EBlackbourn We also appreciate your comments regarding the tranquil atmosphere of the hotel. Our aim is to provide a relaxing environment for all our guests, while ensuring that families feel just as welcome. We are very pleased that your son enjoyed his stay and that our staff helped make your family feel at home. Regards Ugo Di Maio General Manager It was a pleasure having you with us, and we hope to welcome you back to Best Western Hotel La Solara for another wonderful holiday in Sorrento.

"Amazing place to stay!"
Heather B, 02 Juin 2026

Our 3rd stay at Best Western La Solara, and we've already booked another stay. Everything about this hotel is great! The food, drinks choices, the large rooms, the staff, the amazing pool. Everything is spotless and nothing is too much trouble. Shuttle bus into Sorrento is so easy to use, you can chill at the hotel or enjoy the buzz of Sorrento. Highly reccomend

"Great Hotel"
h10wyb, 24 Mai 2026

Excellent in every way .good gluton free menu great rooms ,but above all the staff here are wonderful, in particular Marcello in charge of the restaurant along with hotel management. Free shuttle bus every hour .great rooms and pool .you won't be disappointed, we've been to sorrento many times and this is the best hotel by far we've stayed in

Owner Response, 24 Mai 2026

Dear h10wyb Thank you so much for your wonderful review. We're thrilled to hear you enjoyed every aspect of your stay, from the gluten-free options and rooms to the pool and shuttle service. It's especially rewarding to know that our team, and Marcello in particular, made such a positive impression on you — we will be sure to share your kind words with them. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Sorrento! Regards Ugo di Maio General Manager

"Beautiful Sorrento ☀️😎🍋"
Shirley T, 23 Mai 2026

Perfect location excellent Shuttle service to Sorrento Service in hotel bars pool and restaurant is fabulous Rooms are spacious and I loved the traditional service

Owner Response, 23 Mai 2026

Dear H6685INshirleyt Thank you so much for your lovely review. We're delighted you enjoyed your stay and appreciated our location, shuttle service, spacious rooms, and the service across our bars, pool, and restaurant. It's wonderful to know you loved the traditional atmosphere as well. We hope to welcome you back to beautiful Sorrento again soon! Regards Ugo di Maio General Manager

"A Hillside Retreat."
johnmcl, 17 Mai 2026

Firstly. Naples airport. Utter shambles. 3 hours to clear customs. Chaotic nightmare. Anyway, 5 hours after landing, we arrive at La Solara. Perched up in the hills above Sorrento, a courtesy bus, which ran like clockwork, takes you down to town every hour, only taking about 10 minutes. Returning to the peace and quiet was nice after the hustle and bustle of the town. The hotel isn't new but is modern inside with, what looks like, new furnishings. The communal spaces are spacious and inviting, the dining room bright and thoughtfully laid out. We thoroughly enjoyed every meal. Lots of choices at breakfast and generous portions of the various choices at dinner. This isn't fine dining (thank goodness) but rather the type of meals we've found are quite common in hotels we've stayed in all over Italy and we were very happy with them. Sunday night was "Gala Night" with a fixed menu and a piano being played (too loudly) throughout the meal but it was fine. After dinner, there was music in the lounge (even louder) but many guests were loving it. We had booked a front sea view with terrace. The room was a good size with plenty of storage. Very clean and comfortable. The terrace was huge with views over the sea towards Ischia. The toilet was a little dated but spotless and everything worked so it was all good. Any negatives? We could hear the toilet above us being used: not pleasant and the flushing was really noisy. Maybe this was just in our room. I don't know but, when it happens at 3.00am, not great. Also, more acknowledgement from some staff members would have been nice, even just a smile. However, would I go back? Certainly. Would I recommend? I would.

Owner Response, 17 Mai 2026

Dear johnmcl Thank you for taking the time to share such a detailed review. We're very pleased to hear you enjoyed your stay overall, especially the comfort of your room, the views, the cleanliness, and the convenience of our shuttle service. It's also great to know you appreciated the variety of our meals and the atmosphere during your stay. We're sorry to hear that a few aspects did not fully meet your expectations, including noise disturbances and some interactions with staff. Your comments are very valuable and will be shared with the team so we can continue to improve the guest experience. We truly appreciate your recommendation and hope to have the opportunity to welcome you back again in the future. Regards Ugo di Maio General Manager

"A great week in Sorrento"
colin p, 07 Mai 2026

We have just returned from a week at this lovely hotel, slightly out of the centre of Sorrento town but not a problem as they provide a free shuttle bus service. We had a nice room on the 4th floor, great views, everything we needed including tea/coffee making facilities and a large balcony with table, chairs and 2 sunlounger's. All the staff that we met were all very friendly, helpful and hard working, the hotel is kept very clean. We went half board and found the food to be plentiful and nice, the staff make an extra effort on Sunday for the Gala dinner which we really enjoyed. The pool area is spotless with plenty of loungers, pool towels and a bar area, the pool was also heated whilst we were there. We went to celebrate our 25th wedding anniversary, we really enjoyed our week, so much so we have already booked to return next April. I thoroughly recommend this hotel and all the staff that we met.

Owner Response, 07 Mai 2026

Dear cmp13 Thank you so much for your wonderful review. We're delighted you enjoyed your stay, from the room and views to the pool area, dining experience, and shuttle service. It's especially lovely to hear that your 25th wedding anniversary celebration was so memorable and that you've already chosen to return next April. We truly appreciate your recommendation and look forward to welcoming you back again soon! Regards Ugo di Maio General Manager

"Excellent 7 day stay, no complaints"
noggin46, 06 Mai 2026

Had a wonderful week in early April. All staff excellent from reception, cleaners to bar staff an waiters. Food also very very good, some dishes superb. Shuttle service excellent, and runs from 9am to 11pm on the hour into town and 15 min past the hour back. Approx 10 min drive Weather was not great so we didn't use the pool but it did look lovely. Our room was lovely, quite large and a huge balcony My wife has a severe peanut and nut allergy and the restaurant staff handled superbly and loads of options. She felt very safe Would return

Owner Response, 06 Mai 2026

Dear noggin46 Thank you for your lovely review. We're delighted to hear you had such a wonderful stay and that our team helped make your experience special. It means a lot to know your wife felt safe and well cared for regarding her allergy — our staff always strive to ensure every guest feels comfortable. We're also pleased you enjoyed the food, room, and shuttle service. We'd be delighted to welcome you back again in the future! Regards Ugo di Maio General Manager

"Lovely stay, we'll looked after."
happytraveller453, 05 Mai 2026

We loved our stay, the staff were so attentive and made us feel so looked after. The hotel was spotless and the attention to detail was great.

"Hhmm. The good the bad and the Ugly"
neillark, 05 Mai 2026

The hotel is medium in size and situated in a remote location in the hills above Sorrento. The good- The location is quiet and has lots of space around the large quiet pool. If you want a quiet break with a nice setting and not much to do then this is great. The hotel is very clean, the public areas are always spotless and the room cleaning is good although often late in the day. The bad- we had a couple of bad staff experiences, because the hotel is remote you really rely on the bus. One day we went to pick up the 12 o'clock bus but it wasn't open, I went to reception to be told the driver is having his lunch, he won't be long. Nobody cared the bus wouldn't go on time,.no one said how long we would have to wait. They just didn't care, it wasn't so bad for us at the hotel but that meant that the people in Sorrento would be stood in baking hot weather waiting for a bus that didn't arrive. They would have no idea when or even if the bus would turn up. Only after going into reception a further two times did someone eventually go get the driver 15 minutes late who was.really chippy when he eventually turned up. In that scenario the hotel guest came last in their thoughts.and that's never acceptable. Another time we went to reception to pay our drinks bill and tourist tax as we were leaving early the next morning. The man on reception just refused, "no, you can't do it today, it's too difficult, just come back tomorrow". Only when I insisted did he bother to do what we wanted. It took him 1 minute and he was literally doing nothing, he just couldn't be bothered. . He later apologised but it was symptomatic of an attitude where the staff are doing you a favour just providing the very basic services you have paid for. The ugly- The hotel has a pretty basic buffet for breakfast, it's Fine but lacking cooked options, where the hotel really falls down is in the evening meal. The menu in theory changes every day yet every day it feels the same. There is limited choice that is very pasta and tomato sauce heavy with a fish and a meat option. I was excited for the food as the reviews were so good before we came. I simply don't understand it. Maybe they have changed some thing very recently but the food choice , quality and cooking was poor, I would even go as far as saying incredibly poor. It's OK if you love pasta and sauce, there's loads of that but all the meat options were the very cheapest cuts of meat cooked incredibly badly. We tried the beef steak option. I have no idea what cut of beef it was but it tasted like a liver sole of a shoe, we had the fish and chips one night.... OMG, it was like a Tesco value breaded fish served in a plate with a potato dish that may well be the worst thing I had ever eaten. It's difficult to describe but it the "chips" were whole potatoes that I think he been cooked for a previous meal, left for a few days then chucked in the over for 10 mins to get Luke warm. They were absolutely foul.and not even the same planet as chips! Another evening I had the chicken escallop in breadcrumbs. When it arrived it was tough as old boots and the chicken must have been 2mm thick. The food provided is obviously the cheapest of the cheapest possible because the quality was awful. We have stayed in hundreds of hotels, in dozens of countries, I genuinely think this was overall the most disappointing dining experience we have had. Every night a mediocre soup, a meal of very cheap meat served with no vegetables and a huge lettuce leaf to try and make the plate look full. The deserts were the same every night, A mouse, a fruit cocktail that was always 90% apple and maybe a single bit of kiwi or grape, cheap ice cream or a cheap cake option.. every single night the same. On a Sunday we had the gala dinner, it was just less choice and way too long. The food was so bad we went to town and paid to eat out on a few nights and the following Sunday we had no hesitation in going into town rather than spend 2 1/2 hours on a gala dinner that was as poor as every other night. The bus into town that evening was pretty full so others felt the same as us. The other gripe I had was about the telly, when we were there the hotel was about 85% British guests, but the television had lots of German channels. Lots of Italian and french channels but the only British channels were news channels. Seemed as though the hotel didn't go out of their way to provide for their guests. Would I go there again, The room was fine, the location good and the pool area nice. But no way I would pay for that food again... . Go judge for yourself but if you rely on most of the reviews prepare to be disappointed.

"Silver Anniversary long weekend"
Lyn E, 05 Mai 2026

We have just returned from this wonderful hotel. We booked it to celebrate our 25th Wedding Anniversary. All staff were so accommodating and welcoming. We had a beautiful room looking over the pool, the hotel is set in a beautiful peaceful location and is immaculately clean. Food was delicious with a good variety and food. Staff were very accommodating, if there was something you didn't like they would always try to offer you an alternative. We were wished Happy Anniversary by the lovely restaurant manager and they treated us to a bottle of bubbles. The bus to take into the centre was perfect, running every hour and then collecting you when you were ready to return. We. Loved our stay so much we booked to come again while still there. The hotel even booked us onto a wonderful trip and sorted transport from the Hotel. Nothing was too much trouble. We can't wait to return next year.

"beautiful"
kim m, 30 Avril 2026

great hotel would stay again. Beautiful view

"Amazing as ever"
Janice C, 29 Avril 2026

This was the fourth time I have been to this hotel and it was just as good a visit as all the other times I visited. This hotel and its amazing staff never disappoint. From the second you arrive to the moment you leave they are fantastic.

"Return Visit"
FionaT1257, 23 Avril 2026

This was our second visit to La Solara & it was just as good as it was 15 years ago when we visited for our Silver Wedding Anniversary. We advised the hotel in advance of our return for our RubyAnniversary & they allocated us a lovely room with a pool view & a nice table by the window in the dining room. We were also treated to a lovely bottle of bubbles on our first night which was very much appreciated. We love the spacious pool area and sun deck. The pool is heated & fabulous to swim in & there is a little garden just through from the pool bar area which has lemon trees & right now the most gorgeous smelling blossom. It's a great place to chill out. I must compliment the hotel on its cleanliness & attention to detail. It is absolutely immaculate & the cleaning team work tirelessly in both public areas & the bedrooms to keep it like that. It's nice to be away from the noise & bustle of Sorrento but the little minibus service provided is excellent and takes you in to the centre in 15 minutes. Michele in the dining room looked after us very well and Giovanni made us wonderful coffees and cocktails at the pool bar. We very much enjoyed our stay and we will definitely return.

Owner Response, 23 Avril 2026

Dear Fiona T Thank you so much for sharing your wonderful experience! We're delighted that your second stay lived up to your memories and that you appreciated every detail. It was a pleasure having you with us, and we look forward to welcoming you back again! Regards Ugo Di Maio General Manager

"Poor customer service. Old fashioned. Dull."
Mary O, 20 Avril 2026

We are currently staying at this hotel. It is not a four star hotel. The hotel runs along the lines that hotel guests conform and do what the hotel management tell them to do. We arrived yesterday at lunchtime after being up since 3am for an early morning flight. We were ushered into a lounge area for what was described as a welcome meeting. Bemused we complied. Nothing happened. We were given complimentary juice or prosecco but were politely told we could not have a beer as that was not complimentary. Why bother with offering drinks if you are not prepared to give someone what they prefer? We then sat and waited and waited and waited. Nothing happened. Eventually I went to the reception and asked how long did we have to sit waiting as I wanted to check in and get on with my day. We were then advised we could check in. We did but were told the rooms would not be ready for another hour. If they had told us that on arrival we could have taken the shuttle bus into Sorrento and had some lunch. We asked about lunch options. We were sent to a large dining room with one person in it but were told where to sit. We were not given a choice or offered an alternative place to eat lunch - eg the outside terrace. Lunch was a salad which was very nice. In the evening we we were told where we had to sit in the dining room and told we had to sit there every night for the duration of our stay. This is not ok. On our table was a printed notice. The notice says we must accept the hotel's policy to only start preparing each course once the previous course has been completed. This means you have long waits between courses and drags out dinner. The choice of food is limited. We ordered swordfish for our mains. It came covered in grease and there was only a few sauteed potatoes as an accompaniment. We did not bother with dessert. The salad first course was self service but at 8pm was much depleted and uninspiring. We have a dated room. Spacious enough but old fashioned and without a walk in shower. The hotel staff are stiff and formal. The hotel is dead at night and completely dull and boring. We are trapped here for another six nights. Do not stay here unless you want to be told by the hotel what you will have not want you want. Also read the general manager's responses to complaints or poor reviews from past guests. His responses tell you everything about how this hotel is run and managed.

"A great good hotel"
115estherm, 19 Avril 2026

The experience was great with good customer services.

Owner Response, 19 Avril 2026

Dear Esther Thank you for your kind review! We're delighted to hear you had a great experience and appreciated our customer service. We hope to welcome you back again soon! Regards Ugo Di Maio General Manager

"Lovely friendly hotel"
57andy, 10 Avril 2026

A lovely friendly hotel away from the hustle and bustle of Sorrento. The staff can't do enough to help. Good food at breakfast and dinner. Tips •Use the free hotel shuttle bus. The taxi and Ubers want to charge €40+ from the main square even though only about 4km. The shuttle bus drops you off a 5 minutes walk away from the main square. Go down the steps by the bus stop and follow the road down the hill. Just ask the driver if unsure. •You may need different travel adaptors as there is only one EU socket, the rest are 3 straight prongs (Italy type L). Some two pins do work but not all. •The hotel will transport your bags up and down the drive for your transport from the airport. •If you order a bottle of wine for dinner and don't finish it they will save it for the next day. •They do not serve food between 3pm and 6:45pm which can be an issue if your arrival time is delayed as there are no shops or restaurants nearby. •We had an early departure and the hotel even started the breakfast service early for us. •All the Tui excursion coaches pick you up by the main road at the end of the drive. •The hotel can organise days out eg boat trips to Capri The pool was heated in April and plenty of sun loungers are available. We would definitely stay here again if we visit Sorrento again.

Owner Response, 10 Avril 2026

57andy Thank you very much for your kind and detailed feedback. We are truly delighted to hear that you enjoyed your stay and appreciated the peaceful location of the hotel, as well as the friendliness and dedication of our staff. It's especially rewarding to know that you enjoyed both our breakfast and dinner offerings, and that the little touches—such as the shuttle service, luggage assistance, and flexible breakfast for your early departure—made your experience more comfortable. We also greatly appreciate you sharing such helpful tips for future guests. Your observations are extremely valuable and will certainly help others make the most of their stay with us. It was a pleasure having you with us, and we would be absolutely delighted to welcome you back again on your next visit to Sorrento. Regards Ugo di Maio General Manager

"A lovely hotel, location just too secluded!"
Nicola W, 08 Avril 2026

The setting is beautiful and the staff are most welcoming and friendly. The rooms were spotlessly clean but decoration felt dated. We had a side sea view but balcony was in the shade at all times so it was too cold to use. The pool and sun deck were fantastic, obviously never very busy being the very beginning of the season. Pool bar only opened half way through the week and snack bar remained closed. Lunch was available in the restaurant with a fairly limited menu. (Pizza 15 euros, cheeseburger 18 euros etc, bruschetta 10 euros etc.) Continental breakfast buffet was good for choice. Dinner was a three course meal which always included a regional option. Food was always fine, some nights were better than others. The gala dinner did last in excess of 2 hours though! The location, though beautiful, was far too remote. The shuttle into Sorrento was only once an hour, so trips into town had to be carefully coordinated. A taxi would cost around 35 euros to get into town or return to the hotel.

Owner Response, 08 Avril 2026

Dear2017njgw Thank you very much for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed the beautiful setting of the hotel, as well as the friendliness and welcoming attitude of our staff. It's also wonderful to know that you appreciated the cleanliness of the rooms, the pool area, and the variety offered at breakfast. At the same time, we truly value your constructive comments. We are sorry to hear that certain aspects of your stay did not fully meet your expectations, particularly regarding the room décor, the shaded balcony, and the limited opening of some of our facilities at the very beginning of the season. Your observations are very important to us and will be carefully considered as we continue to improve both our services and overall guest experience. We also appreciate your feedback regarding the restaurant service, menu variety, and the duration of the gala dinner, as well as your comments about the shuttle schedule and location. These insights are extremely helpful for us in evaluating how we can better meet our guests' needs. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Warm regards, Ugo di Maio General Manager

"Coeliac honeymoon! Wonderful"
Emily S, 08 Avril 2026

We had the most wonderful honeymoon here and truly can't recommend it enough. From the moment we arrived, we were made to feel so welcome and genuinely cared for. What stood out the most was the incredible attention to detail and the warmth of the entire team, who went above and beyond to make our stay special. As someone who is coeliac, I often find travelling and dining stressful—but not here. The range of gluten-free options was fantastic, and I felt completely safe and confident eating every meal. Plates clearly labelled with blue rings or menu adjusted specifically for me, being both coeliac and vegetarian. The staff were knowledgeable, attentive, and always happy to accommodate, which made a huge difference and allowed me to fully relax and enjoy the experience. Every part of our stay felt thoughtfully looked after—from delicious dinners and amazing desserts to great wine recommendations and fun, memorable moments with the team. It's rare to find a place where you feel so well taken care of on every level. Shuttle bus every hour made it extremely convenient for travel into Sorrento centre and numerous excursions all direct transport from hotel doorstep. Makes the planning so much easier and more relaxing. Thank you all for making our honeymoon so special—we'll definitely be back! Emily & Nath

Owner Response, 08 Avril 2026

Dear emilysP9124VT, Thank you so much for your wonderful message and for choosing to spend your honeymoon with us. We are truly delighted to hear that your stay was so special and memorable. It means a great deal to know that you felt genuinely welcomed and cared for from the moment you arrived—creating these kinds of experiences is exactly what we strive for. We are especially pleased that you felt comfortable and confident with the gluten-free and vegetarian options available. Ensuring that all our guests can dine safely and enjoyably is very important to us, and your kind words about our team's attention and knowledge will be proudly shared with everyone. It's also lovely to hear that you enjoyed the food, wine recommendations, and the overall atmosphere, as well as the convenience of the shuttle service and excursions. Knowing that every detail contributed to a relaxing and joyful honeymoon makes us incredibly happy. Thank you again for your heartfelt feedback. It was a pleasure having you with us, and we very much look forward to welcoming you back for another special stay in the future. Warmest regards, Ugo di Maio General Manager

"Friendly Obliging Service"
Matthew P, 01 Novembre 2025

My family and I enjoyed our stay in October 2025 and would certainly recommend. The key to this hotel is the staff. They are great. They are friendly, eager to help and take pride in their work and hotel. This is so rare these days and was a pleasure to experience. The hotel has basic amenities but it is all you need and it works. The rooms are relatively basic but the rooms are very clean and everything works - demonstrating that the staff do their jobs well and take pride in it. The restaurant is bright and airy and has a lovely view of the coast. The food is freshly prepared and some courses were genuinely excellent. We had the half-board package so ate from the 3-course set dinner menu which had good variation to it and we didn't feel the need to move to the a la carte. We did see others have this and it looked very good. Breakfast had broad buffet-style options. The main amenity is the swimming pool and sun terrace. This is a good size with the pool being 23m long and a very functional oblong shape rather than a random curve shape which is not very user friendly. The charm for me was that it is not heavily chlorinated which is always a pet hate of mine so this was welcome. The sun terrace is directly above the restaurant so also has lovely views of the coast. The hotel location is a few kms outside of Sorrento which we liked as the town centre is very busy and few hotels have a sea view. The key to this being functional is the shuttle bus which runs hourly and drops right into the centre of town. We found it to be utterly reliable and comfortable. Overall we would certainly recommend and would like to thank the staff for their part in a really enjoyable holiday.

Owner Response, 01 Novembre 2025

Dear Q2633ZLmatthewp Thank you very much for your kind and thoughtful review. We are delighted to hear that you and your family enjoyed your stay with us and especially appreciate your warm words about our team. Your recognition of their dedication and pride means a great deal to all of us. We're also pleased that you enjoyed the restaurant, pool area, and our shuttle service, helping make your stay relaxing and convenient. Thank you again for your recommendation—we truly hope to welcome you back in the future. Warm regards, Ugo di Maio General Manager

"Fabulous stay - thank you to the La Solara team!"
DanJPal, 01 Novembre 2025

Our stay at La Solara was exceptional. Every member of staff was very friendly and helpful and everything was run extremely efficiently. The hotel and rooms are very clean, the restaurant food delicious, prices very reasonable and the service wonderful. We really enjoyed getting to know the staff during our time there and we felt that they take a genuine interest in providing a high quality guest experience. We were a family of four and had two interconnecting rooms which worked really well and we were grateful the hotel was able to accommodate this. We liked the location outside of the hustle and bustle of central Sorrento and the shuttle was extremely reliable so we didn't feel that not being within walking distance was an issue at all. Cannot recommend this hotel highly enough. Thank you to all the team at La Solara that made our holiday so enjoyable! Grazie.

Owner Response, 01 Novembre 2025

DanJpal Thank you so much for your wonderful review and for choosing to stay with us at La Solara. We are truly pleased to hear that you and your family had such an enjoyable stay and that the interconnecting rooms suited your needs well. Your kind words about our team, cleanliness, food, and service mean a lot to us. It's also great to know that you appreciated our peaceful location and found the shuttle service reliable and convenient. Thank you again for your recommendation and kind “grazie”—we sincerely hope to welcome you back in the future. Warm regards, Ugo di Maio General Manager

"Excellent family stay"
Alison C, 28 Octobre 2025

Just came back from a 3 night stay in beautiful Sorrento. I can not fault this hotel it was lovely. 10 minute drive from the town centre abit dangerous to walk. Friendly welcome, all the staff were very nice and helpful. Room was spotless, had everything you would need and was cleaned everyday. Breakfast was a buffet, mostly continental but with some bacon and egg which tasted great. Dinner was a sit down three course meal, always nice with a couple of choices. Sunday night was gala night , candlelight dinner with piano playing, great atmosphere we enjoyed our holiday alot.

"A perfect hotel"
Ikes_Reviews, 17 Octobre 2025

The staff at la solara are exceptional. The customer service is unequalled. The front desk was courteous and knowledgeable. The restaurant is outstanding. First class service and cuisine. The rooms are spotless with large modern bathrooms. The public areas are quiet and comfortable. I highly recommend the la Solara

"Bad experience"
Danielle S, 16 Octobre 2025

We spent a week there in September . We booked a family room for myself, husband and adult daughter. The room was ok for 2 people but never a family room . We were claustrophobic and spent the first few days in discomfort. Not what we expected at all . Despite what they kept telling us , the bed was smaller than a usual bed . She is 5 ft 6 and slight . You would need to be 4 ft at best . The rep was absolutely useless. When I asked what happens if very tall people stay there such as Danish people . Her response was Danish people do not go to Sorrento. The hotel is clean but no frills definitely not what we call 4 star but 3 star at best . It's a Best Western which is not made clear on the TUi info . The hotel and TUi could have put this right but they chose not to. In the end we paid for another room and left my daughter in the first room but by then the holiday was ruined . We thought by booking with TUI there was a safety net but actually I won't bother in the future. To summarise the quality of the hotel was misrepresented , the family room was not big enough and the bed was not a full size single bed

Owner Response, 16 Octobre 2025

Dear Danielle S Thank you for sharing your feedback, although we are truly sorry to read your comments, as they do not accurately reflect the reality of our hotel or the high standards that define our property. We would like to point out that our Hotel proudly belongs to the Best Western international chain — a name that stands for quality, reliability, and guaranteed standards across all booking platforms. This affiliation is clearly stated on every official channel, including TUI's, as well as in all our information materials. Regarding the room you occupied, we would like to clarify that the “Family Room” category offers an area of approximately 18 square metres, which is absolutely suitable for two adults and one young adult, in full compliance with international standards for our hotel category. We understand that perceptions of space may vary from person to person, but describing it as “small” does not correspond to the objective measurements established by the industry. As for the mattresses, we are sorry that you found them inadequate; however, as personally verified by the official TUI representative, the bed sizes fully comply with international standards. This verification also led to the rejection of your compensation request, as there were no objective grounds to justify such a claim. We regret that, despite our staff's commitment to ensuring your comfort and satisfaction, your stay was perceived negatively. Nevertheless, we believe it is important to protect the truth and the reputation of a property that operates with professionalism, integrity, and dedication, earning the appreciation of the vast majority of our guests. Unfortunately, platforms such as TripAdvisor do not always allow hotels to properly defend themselves against reviews that, as in this case, contain statements not supported by verifiable facts. We sincerely hope that readers will be able to distinguish between a subjective opinion and the reality of a hotel that takes pride in its hospitality, transparency, and genuine passion for service. Kind regards, Ugo di Maio General Manager

"Fantastic early holiday - April 2035"
GrandTour25598278674, 15 Octobre 2025

A bit late to the party with this review but just wanted to add to the wealth of positive reviews. We stayed here at the end of April; my partner having booked it for my birthday. We arrived at Naples airport on a public holiday and the journey to the hotel (bus transfer) took as long as the flight did. On arrival the luggage was taken off the bus by staff and carried up the hill for us. We were greeted with a glass of Prosecco and rather than go straight to the room we went straight out to the fabulous pool area and had a pizza, The staff here are exceptional - from the pool lifeguard, through the waiting an bar staff to the reception staff. We were half board - the evening meal is exceptional - choices of starters, mains and desserts. The wine list is extensive and if you have a bottle a don't finish it the they will (if you don't want to take it away and drink it in the bar or your room) save it for you. You have an allocated table for the evening meal but can sit anywhere for breakfast. Breakfast is buffet style and extensive. Bar prices and pool snacks are very reasonably priced. They put everything on the room and you settle the bill at the end of the stay. The hotel is a couple of miles outside of the centre of torrents (which is beautiful) but there is a free shuttle bus to and from the centre that is ALWAYS on time and runs every hour from about 10am ?from memory) until about 11pm. There is a lovely beach with a couple of Bars and restaurants a short walk away. Entertainment a couple of evening - very good. The rooms are spotlessly clean, cleaned daily and whilst dated they are clearly looked after with quality fittings. We genuinely couldn't fault the place - a great place to explore the Amalfi coast a Pompeii. In that - the Amalfi coast trip that you can book through the hotel was the one we did - fantastic. We did Pompeii ourselves - shuttle bus and then the train. We did Capri through the tour operator but wouldn't recommend that one. I wish we had gone with the one that the hotel can arrange for you - based on our Amalfi experience it will be much better value. We would 100% definitely return!

Owner Response, 15 Octobre 2025

Dear GrandTour25598278674 Thank you so much for taking the time to share such a detailed and thoughtful review — even if a little “late to the party,” it's truly appreciated and means a lot to all of us! We're so glad to hear that your birthday stay in April was such a memorable one, and that you enjoyed everything from the warm welcome with Prosecco and pizza by the pool, to the outstanding service provided by all our staff. It's great to know that the food, wine list, and overall dining experience met your expectations — and we're happy you appreciated the little touches like saving your unfinished wine for the next day. We're also pleased that the shuttle service, pool area, room cleanliness, and hotel location helped make your stay so enjoyable and convenient for exploring the area. Thank you for highlighting the Amalfi Coast trip and for the helpful tips for other guests considering excursions. Your kind words about the friendliness and efficiency of the whole team really mean a lot to us. It's guests like you who make what we do so rewarding. We would be absolutely delighted to welcome you back for another stay in the future — hopefully not just for a special occasion next time! Warmest regards, Ugo Di Maio General Manager

"Excellent Stay at Hotel Solara"
carolepenfold, 14 Octobre 2025

This Hotel was wonderful - it came highly recommended by friends and it did not disappoint. We booked half board and requested a double room with balcony overlooking the Bay of Naples. Every member of staff was so friendly, helpful and efficient. The entire Hotel was immaculately maintained and was spotless. The food in the delightful restaurant was superb with plenty of choice. The shuttle bus worked so efficiently and was comfortable. We travelled by train, ferry and bus all of which were very reasonably priced. The trips we did that the Hotel receptionists organised were excellent value and good. Swimming Pool area excellent. Thankyou to everyone at Hotel Solara.

Owner Response, 14 Octobre 2025

Dear carolepenfold Thank you so much for your lovely words and for taking the time to share your experience. We're truly happy to hear that your stay at Hotel Solara lived up to your expectations and to the recommendation from your friends! It's a real pleasure to know you enjoyed your room with a view over the Bay of Naples, the cleanliness of the hotel, and the quality and variety of our food. We're also very pleased that our staff helped make your stay so enjoyable — your kind feedback means a lot to the whole team. We're glad the shuttle service, excursions organized by reception, and the pool area all contributed to making your holiday special. Thank you once again for choosing us. We hope to have the pleasure of welcoming you back to Hotel Solara in the future! Warm regards, Ugo di Maio General Manager

"Did not live up to the reviews"
Dazzling63, 13 Octobre 2025

We chose this hotel since the reviews were very good. We usually stay in the centre of Sorrento but wanted a different experience this time. The hotel is spotlessly clean and staff friendly. The hotel shuttle runs like clockwork. We particularly wanted a large pool for swimming but the pool was very cold. The breakfast was okay but not outstanding. However we were terribly disappointed by the evening meals, served mainly lukewarm. Unfortunately the gala dinner took over 2 hours to serve everyone which we felt was too long. The pool shades over rather early due to being up in the hills and we found there were a lot of mosquitos due to the shrubbery. Our room,whilst clean and the bed comfy, was dark and the lights for the balcony did not work so we could not sit out in the evening. There is nowhere to take a short walk unless you get the shuttle down to town. As per another review, the hotel should provide some bottled water which can be kept in the fridge. This would be in keeping with pretty much every hotel I've stayed at and particularly because there are no local shops to easily get to without getting the shuttle. In summary we felt the holiday was overpriced and the hotel underwhelming.

"A Smile Goes A Long Way!"
ladpresley, 08 Octobre 2025

I was so excited to stay here, as it was recommended by a friend. When we arrived, no greeting, no smile. We were given a room way in the back against a wall. No view as was noted online. Dinner that night in the hotel was awful. I will say that breakfast was great!!! Also, watch out when you use the shuttle, as you have to walk down a steep hill to get on it. Even in the rain, with luggage, and do not expect any assistance from all the men at the front desk. They could care less. The internet went out while we were there, and they just blamed a third party company and said there was nothing they could do, and no idea when it would come back on. The most unhelpful group of old men I have ever seen. Very unimpressed with the hotel, the rooms and especially the customer service. Would not stay there again!

"Perfect venue for rest and relaxation."
smallinder61, 05 Octobre 2025

This hotel is the perfect place to spend a few days if you are in need of rest and relaxation. Situation on the outskirts of Sorrento, the hotel is perched on the hill with an amazing view of the ocean, and is away from the hustle and bustle of the town. In a traditional style, the hotel is comfortable, quiet and you will feel like you're staying in a family home. This is because every member of staff will make you so welcome. From the wonderful staff on the Front Desk (Massimo, Tina, Antonio, Fabio and Maria) who will ensure your every need is met to the essential services of Mario (a life saver) who will take you to and from the town in the Shuttle bus every hour. The food is delicious and the evening dining experience is very civilised with excellent waiter service, perfectly coordinated by Marcello and Nino, all ably served by Ferdinando, Fatima, Alba, Sonia and Pepe. A big thank you to Ben and Giovanni in the bar for the “conversation and humour” and the perfect cocktails each evening. A delightful get away break for recharging tired batteries, La Solara is simply “perfetto”. Grazie Mille!

Owner Response, 05 Octobre 2025

Dear smallinder61 What a joy it was to read your beautiful words! We are truly delighted to know that your stay at La Solara was everything you hoped for—a peaceful escape filled with comfort, great food, and warm hospitality. Your thoughtful mention of our team means so much to us. Massimo, Tina, Antonio, Fabio, Maria, and Mario are thrilled to know their efforts made a difference, while Marcello, Nino, Ferdinando, Fatima, Alba, Sonia, Pepe, Ben, and Giovanni are equally touched by your kind appreciation. Each of them takes great pride in making our guests feel at home, and your recognition is the greatest reward they could receive. It was a pleasure having you with us, and we're so happy you could relax, recharge, and enjoy the spirit of La Solara. We can't wait to welcome you back for another perfetto stay in beautiful Sorrento. With heartfelt gratitude, Ugo di Maio General Manager

"A tad disappointed"
Lenipenny, 05 Octobre 2025

I have to say we booked this hotel based on the reviews - I appreciate that reviews are subjective but I was incredibly disappointed. So we went with TUI and arrived Monday afternoon - it was only a short trip. The room like most have said is basic and dated but incredibly clean - I liked the bed my husband didn't. The shower was over the bath and the bath was quite deep - luckily we are still quite agile at 60-65. The position of the shower made it a tight squeeze and I am only 5ft 2 ins - my husband used the bath - the water pressure was good and the water was hot. We went half board (normally do all inclusive so I was maybe naive) breakfast was reasonable but very continental and not much hot food on offer. Dinner was a massive disappointment - the meat was good quality but that was the only positive - food was luke warm at best with little to no seasoning. One night I had sea bass and it tasted like it was boiled in water, the following night I then had turkey in lemon sauce and carrots - that was it! I also had chicken coated in egg and pan fried served with mashed potatoes and some kind of mayonnaise. I just felt very let down - the salad bar was good but all the veg was served cold. You also had to pay for water at your table - at 2.50 Euros for 1L bottle. There was only entertainment on the Thursday night and that was an older man on his keyboard singing. I only went to the pool one day as the weather was only about 24 degrees and the pool was absolutely freezing. On the Thursday we arrived back to our room about 2.30pm and received a telephone call from reception asking if we needed the room cleaned? To be honest I was a little thrown by the question and asked if we could have the bed made - I am happy to make my own bed and felt a little cheeky asking! The reception then replied okay so you don't need anything! We just made our own bed, honestly I am not an entitled Princess but we had paid almost £1400 for 4 nights and my husband had found the housekeeper that morning to tip her (something we do on every holiday we go on). We also paid £70 for late checkout and were told that this would be 2pm - if we had known I am not sure we would have bothered. The shuttle into Sorrento was great and always on time. The view from our room was lovely but got no sun at all as we were right in the corner. Also there was no privacy at all if we sat on the balcony. We were in room 328 Would I visit this hotel again - no I wouldn't and I was very disappointed

Owner Response, 05 Octobre 2025

Dear Lenipenny Thank you very much for taking the time to share such a detailed review. We sincerely appreciate your effort and your honesty, as every comment helps us to reflect and continuously improve the experience we offer to our guests. We are truly sorry that the quality of our food did not meet your expectations. Taste is, of course, a very personal matter and can vary greatly from one guest to another. For this reason, we always encourage our diners to inform the restaurant manager immediately should something not be to their liking, so that our chefs can promptly prepare a new dish tailored to their preferences. We regret that we were not made aware of your disappointment during your stay, as it would have been our pleasure to take immediate action to ensure your satisfaction. We are pleased to confirm that the tap water in our hotel is perfectly drinkable, while any bottled water is charged separately. Regarding the entertainment, we must kindly clarify that our program takes place three times per week — on Tuesdays, Thursdays, and Sundays. We are sorry for any misunderstanding that may have led to a different impression. As for the housekeeping service, we verified that the “Do Not Disturb” sign was displayed on your door, which prevents our staff from entering the room. Our front desk team even followed up with a courtesy call to ensure everything was in order — a gesture meant to demonstrate extra care and attention toward your comfort. Concerning the late check-out policy, we would like to point out that the scheduled times are clearly indicated in the TUI brochures, and indeed, each hotel may have different arrangements in this regard. While we deeply regret that certain aspects of your stay did not live up to your expectations, we genuinely hope you will reconsider and allow us the pleasure of welcoming you again in the future, so we may provide you with an experience that fully reflects the hospitality we take pride in. Warm regards, Ugo Di Maio General Manager

"5 star service, 3 star food"
davidpM8357IB, 05 Octobre 2025

The hotel is in a lovely location with views across the bay of Naples. Very clean and the service is exceptional. There is an hourly shuttle to the town centre which runs from 8.00 until 23.00. Food isn't great. I had a seafood pasta which was overcooked. On Sunday there is a gala night with a restricted menu. Veal was served which was like a piece of shoe leather. Drinking water has to be purchased from the bar which was a big disappointment. Water should be free.

Owner Response, 05 Octobre 2025

Dear davidpM8357IB Thank you for taking the time to share your review. We are sorry to hear that you did not enjoy the quality of our food. Unfortunately, taste is always subjective and can vary from person to person. We always invite our guests to inform the restaurant manager immediately if something is not to their liking, so that we can take prompt action and prepare the dish according to their preferences. We regret that you mentioned your dissatisfaction only now, as it is unfortunately too late for us to take corrective action. We are pleased to confirm that the tap water in our hotel is indeed drinkable. However, any bottled water is subject to an additional charge. We truly appreciate your kind words about our location, cleanliness, and service, and we hope to have the opportunity to welcome you back in the future for an improved experience. Kind regards, Ugo Di Maio General Manager

"Brilliant holiday"
riddler49, 01 Octobre 2025

Arrived very late, there was a cold plate of cheeses an meats waiting for us, the staff were brilliant, the food plentiful and varied. Pool area was fantastic, always sun beds and towels available . Hourly shuttle bus into town was great. No problems with anything

Owner Response, 01 Octobre 2025

Dear riddler49 Thank you very much for sharing your kind feedback. We are delighted to know that you felt well looked after upon your late arrival and enjoyed the food, pool area, and our convenient shuttle service. It is wonderful to hear that our staff contributed to making your stay pleasant and that everything met your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to La Solara in the future. Warm regards, Ugo di Maio General Manager

"Great hotel"
Tracey B, 29 Septembre 2025

Just returned from a lovely stay at the La Solara, on a half board basis. The hotel is spotlessly clean and all the staff are so helpful and friendly. As I'm someone who suffers from coeliac disease, gluten free food is a must have and this was not a problem at all. Big thanks to Marcello, Sonia and Ben who all went out of their way to explain the gluten free menu options. We had a very early morning departure and a GF packed breakfast was provided for me. The hotel's shuttle bus into town is also great and runs like clockwork.

"A wonderful hotel"
lizo_uk80, 18 Septembre 2025

This was my second stay at La Solara, and it was just as good as the first time. I have stayed at quite a few hotels in Sorrento, and as a solo female traveller, this is the only hotel in town where I have felt completely comfortable. The hardworking staff are all incredibly helpful and polite. I feel like I didn't say thank you enough to all of them individually. The food options at breakfast and dinner are excellent. And the cocktails at the bar are cheaper than my local bars in London! The lunch menu is a little pricey, but the portions are big and very tasty. The pool area was kept immaculately clean. And there was always sun loungers and deck chairs available at any time of day. The shuttle bus into the centre of town was very reliable. The driver would even make an extra stop en route for those who wanted a bit of a walk into town when the pavements started or couldn't cope with the stairs down at the bus stop. The only small negative is that I didn't book a couple of trips that I wanted to do, as the first shuttle bus of the day wouldn't get me into town early enough for the start of the trips. Overall, an incredibly relaxing and enjoyable holiday. And I will definitely return one day.

Owner Response, 18 Septembre 2025

Dear lizo_uk80 Thank you so much for your wonderful review and for choosing to return to La Solara! We're truly delighted to hear that your second stay was just as enjoyable as the first, and that you felt so comfortable and well taken care of—especially as a solo traveller. Your kind words about our hardworking staff, the food, and the cleanliness of the pool area mean a great deal to us. We'll be sure to share your appreciation with the whole team. We're glad you enjoyed the cocktails and the convenience of the shuttle service as well. We appreciate your feedback about the timing and will certainly take it into consideration for the future. It was a pleasure having you with us again, and we sincerely look forward to welcoming you back for another relaxing holiday one day! Warm regards, Ugo di Maio General Manager

"Try to avoid north facing balcony, but it is good for photographing thr sunset off ov."
ian m, 17 Septembre 2025

Very big portions at dinner (tea) we often couldnt finish! Special thanks to Sonya. Thought the ice creams and sprites were expensive and told them so. The included shuttle bus is very reliable for getting into town and back, but if you want to visit one of the nearby beaches your'e on thr road - no pavement. Tea and Coffee in the room. Capri and pompeii do it yourself but we took the Tui excursion for Amalfi coast.

Owner Response, 17 Septembre 2025

Dear Mr 03649BYiamm Thank you for taking the time to leave your review! We're so glad to hear you enjoyed your stay and made the most of your time exploring the area — Capri, Pompeii, and the Amalfi Coast are all such fantastic experiences. We appreciate your feedback regarding the room, dinner portions, and pricing — it's always helpful for us to hear what guests think, and we're glad you shared your thoughts. A special thank you for mentioning Sonya — we'll be sure to pass on your kind words to her! It's great to know you found the shuttle bus reliable and the in-room tea and coffee convenient. We hope to welcome you back again soon for more adventures (and maybe another sunset or two)! Ugo di Maio General Manager

"Amazing Stay"
Marianne B, 10 Septembre 2025

We returned from La Solara last week and can't recommend this hotel enough. We had the most wonderful stay. From the time we checked in until we left we were made to feel welcome and nothing was too much trouble. Special shout out to Giovanni and Ben - wonderful guys! The check in team were very friendly and we were thankful of the meal we received on arrival after a long day travelling and not arriving at the hotel until 22.30, Guiseppe who served us was lovely. The pool area is spotless, Antonio and his team take great care of you! Our room was spacious and in a traditional Italian style (obsessed with the yellow and blue floor tiles!) which only added to the charm of the hotel, with a good sized balcony overlooking the pool. The housekeeping team work very hard, our room was cleaned every day. The food was AMAZING! Top Marks to the chefs. The shuttle bus worked perfectly, we liked being just outside of the hustle and bustle of the centre of Sorrento. Thanks La Solara - we will definitely be back x

Owner Response, 10 Septembre 2025

Dear Q69468Qmarianneb Thank you so much for your heartfelt and detailed review! We're absolutely thrilled to hear that you had such a wonderful stay with us at La Solara. It means the world to know you felt welcomed and well cared for from the moment you arrived. We'll be sure to pass on your kind words to Giovanni, Ben, Giuseppe, Antonio, and the rest of our hardworking team — they'll be so happy to hear your praise! We're also glad you loved the traditional style of your room, the spotless pool area, and of course, the food — our chefs will be delighted to hear your compliments. It was truly our pleasure to host you, and we can't wait to welcome you back again soon. Thank you once again from all of us at La Solara! Ugo di Maio General Manager

"Would highly commend this hotel"
Moira K, 09 Septembre 2025

All the staff were friendly. Food was excellent, especially the breakfast. Lovely pool and a fantastic view. Would recommend to anyone staying in Sorrento. The free hotel shuttle bus into Sorrento was good too.

Owner Response, 09 Septembre 2025

Dear moirak818 Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us — from the friendly staff and excellent food to the lovely pool and fantastic view. We're especially glad you appreciated the breakfast and the convenience of our free shuttle service. It means a lot to us that you'd recommend us to others. We hope to welcome you back to Sorrento soon! Regards Ugo Di Maio General Manager

"SUPERB!"
PAUL ANTHONY C, 05 Septembre 2025

Absolutely superb!. Just returned from a brilliant week at this hotel. Everything about it is first class. A special mention must go the staff who take immense care and are very professional. I must mention Marcello in the dining hall. I have food allergies and I have never come across a more informed and attentive restaurant anywhere and the food provided was also first rate. Giovanni and Ben in the bar were also terrific. If there is a flaw it is the fitness studio which needs an upgrade as it is not really usable in its present form. All in all we would strongly recommend this brilliant hotel for anyone who wants a memorable and fun time in Sorrento. Five starts without a doubt.

Owner Response, 05 Septembre 2025

Dear paulanthonyc495 Thank you so much for your fantastic review! We are absolutely thrilled to hear that you had such a wonderful stay with us. It's truly rewarding to know that our team, especially Marcello, Giovanni, and Ben, made your experience special. Marcello's attention to food allergies and the quality of our dining service are things we take great pride in, so we're so pleased you felt well taken care of in that regard. We also appreciate your valuable feedback about the fitness studio; we're always looking for ways to improve, and your input will certainly help guide us as we plan for the future. Your recommendation means the world to us, and we can't wait to welcome you back for another memorable visit to Sorrento. Thank you again for the five stars! Warm regards, Ugo di Maio General Manager

"Amazing!!"
Climber00439622231, 29 Août 2025

Amazing place with nice people, great service, nice room and and a finw restaurant. The people in the reception were helpful and kind, Very recommend!!

Owner Response, 29 Août 2025

Dear Climber 0043962231 Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us. It's always our aim to provide great service, comfortable rooms, and a welcoming atmosphere, and we're so happy that our team at reception made you feel at home. We truly appreciate your recommendation, and we hope to welcome you back soon for another amazing stay. Warm regards, Ugo di Maio General Manager

"Enchanting hotel in beautiful Sorrento"
A42p, 26 Août 2025

In all honesty, before we arrived, we were expecting something a little more modern, luxurious and contemporary but be assured that this hotel really does have old-school charm. This is officially a chav-free zone with very respectable clientele. I wouldn't describe it as posh, just perfect and not pretentious in any way. Yes, it could do with a little modernisation in some areas, but the setting is beautiful with wonderful views, fresh air and all areas were spotlessly clean. The resort felt safe (which coming from London isn't something we usually feel!). During our stay, the bar, restaurant and pool staff were amazing and the food was exceptional with a good variety. The team work so well together and are so polite, accommodating and helpful. I wish there was such camaraderie in my workplace! Grazie mille to the marvellous Marcello (a real star with such a lovely personality), the wonderful Giovanni, brilliant Ben, fantastic Nino, Guiseppe, Alba (always smiling), Fatima, Fernando, the guy at the pool and all other team members. We really appreciated your hard work and efforts to make our stay so enjoyable. Everything is charged to the room, so it's advisable to keep a log on your phone of everything ordered and have a good idea of pricing to ensure that errors aren't made. Paying every few days is recommended. I was quite relieved that there was no 7am race to the pool to reserve sunbeds. Many were available at most times of the day and the lovely pool attendant would always be there to help. Towels were plentiful too, which was brilliant. Unfortunately the balconies have no dividers for privacy which would have been nice, although we spent most of our time out of our room and so it didn't matter that much. The pool closed a little too early (as did the garden with the table tennis) in our opinion at 19:30, although my son would have been happy to still be swimming at midnight lol! Be sure to use the shortcut to the pool from Floor 1. Very handy, but you do need your key card to get back in that way. The beach is about a 20 minutes walk down quite a steep road but we ordered a shuttle from a bar to take us back us to the hotel for 13 euros and that was well worth the expense. Miriam, the Tui rep., was fantastic. The 1 hour free walking tour is highly recommended and finishes at the Foreigners' Club (bar/restaurant) which has the most spectacular views of the bay. The 4 of us loved that place! Trip to Pompeii and Vesuvius highly recommended. Capri is worth checking out but was very expensive. The hotel shuttle bus is a life saver. The hotel in the evening could be quiet at times and so if you are looking for action then this is probably not the place for you. (Although, there was some nice live music on a few nights.) However, if you want a mix of tranquility and a bit of life (via the shuttle bus), then this is a great choice. (The atmosphere in the town on a Saturday evening was electric but very busy.) I can honestly say that this holiday was one of the nicest we have ever experienced as a family. Ciao Sorrento and La Solara. We will most definitely miss you! ❤️

Owner Response, 26 Août 2025

Dear A42p Thank you so much for your kind and detailed review! We are absolutely delighted to hear that your stay with us was so memorable and enjoyable. It's wonderful to know that you appreciated the unique charm of our hotel and the beautiful setting, not to mention the hard work and dedication of our incredible team. We'll be sure to pass along your compliments to Marcello, Giovanni, Ben, Nino, Giuseppe, Alba, Fatima, Fernando, and everyone else who made your experience special. We're also happy to hear that you felt safe and comfortable during your stay, and we appreciate your suggestions for improvement, such as the privacy on the balconies and the pool hours. Your feedback is invaluable to us as we continually strive to make every guest's experience better. It sounds like you made the most of your time in Sorrento, and we're thrilled you had the chance to enjoy the walking tour and the stunning views. We hope to welcome you and your family back to La Solara in the future—until then, arrivederci, and we'll be missing you too! ❤️ Ugo di Maio General Manager

"La Solara August 25"
Mark1982, 22 Août 2025

Just returned from a week at La Solara. I am originally from nearby Salerno and have visited this area many times and even got married in Sorrento 11 years ago. The hotel is great, spotlessly clean and the food quality both at the pool bar and in the main dining room is very good. The pool area is good, no issues with finding a sunbed. During my last trip to Sorernto I stayed in the Atlantic Palace which is further down the mountain from La Solara and easily walkable into Sorrento but I would not recommend trying to walk from La Solara into Sorrento, there is no path and some vehicles pass very close to you. The shuttle bus is great and runs like clockwork, it can be busy in the evening coming back from Sorrento and a place is not guaranteed meaning you may need to wait at the bus stop for it to return which is annoying. The bus stop is shared with many other hotels and bus routes so can become chaotic with people pushing past you to get to the bus as it's next to a narrow path. I stayed with wife my wife and 2 children (aged 14 and 10) in one room with a bunk bed for the kids which was fine. Couple of things to note that may not be to everyone's taste is that the main bed (In my room at least) was two single beds pushed together which is not to everyone's taste (including mine) also the beds are very short so if you are over 6 foot your feet stick out of the end! One other thing here is that all drinks and food can be charged to the room which is very convenient. If you are on a budget it's not easy to keep track of what you are spending without continually going to the reception, an app would be beneficial in my opinion. Drinks and food are priced as you would expect and reasonable value but def not cheap. Overall a great stay and I would def recommend this hotel to anyone considering booking.

Owner Response, 22 Août 2025

Dear Mark1982 Thank you so much for taking the time to share such a detailed and thoughtful review! We're especially honored to welcome someone so familiar with the area — and with such a special connection to Sorrento — to La Solara. We're delighted to hear that you found the hotel spotlessly clean and enjoyed the quality of the food both at the pool bar and in the dining room. It's also great to know that the pool area and sunbed availability met your expectations, and that your family felt comfortable in the room setup. We truly appreciate your honest feedback regarding the walk into Sorrento and the shuttle bus experience. While we're glad you found the service reliable, we understand the challenges during peak times and will continue working to improve the experience for all our guests. Your suggestions regarding bed comfort and the ability to better track room charges are also very valuable — thank you for sharing these insights. We're always looking for ways to enhance the guest experience, and your comments will certainly help us in doing so. We're very happy that, despite a few points, you had a great stay overall and would recommend La Solara. We sincerely hope to welcome you and your family back again in the future! Regards Ugo Di Maio General Manager

"Great holiday"
BarryS953, 18 Août 2025

We have not long returned from a fantastic 10 days at the La Solara. The hotel is furnished in a typical Italian style. The hotel was very clean throughout due to the excellent and friendly housekeeping team. The reception team were friendly and ready to help with any questions. We stayed half board and the food and drink was excellent with varied choices each day. Many thanks to Giovanni, Marcello, Nino, Ben and the rest of the team who made sure you did not want for anything. We had a sea view room which was very comfortable only small negative would be the bathroom although had everything required needed a bit of a refresh. As the hotel is not right in the centre of Sorrento the complimentary hotel shuttle bus is fantastic and runs like clockwork.We loved our stay in Sorrento and look forward to returning to La Solara as soon as we can. Thank you.

Owner Response, 18 Août 2025

Dear BarryS953 Thank you so much for your lovely review and kind words! We're delighted to hear that you had such a fantastic 10-day stay at La Solara. It's wonderful to know you appreciated the traditional Italian style, the cleanliness of the hotel, and the warm hospitality from our housekeeping and reception teams. We're also very pleased that you enjoyed the food and service — Giovanni, Marcello, Nino, Ben, and the rest of the team will be so happy to hear your compliments. Thank you for your feedback regarding the bathroom; we truly appreciate it and will take it into consideration. We're glad the shuttle service made getting into town easy and convenient for you. It means a lot to us that you're already looking forward to coming back — we'll be ready to welcome you again with open arms! Regards Ugo di Maio General Manager

"Amazing stay at the La Solara."
E9278FGvictoriac, 14 Août 2025

Such a great hotel. Location was lovely, amazing views and sunsets, was nice and quiet and was very easy to get in and out of the town thanks to the hotels free shuttle bus that came every hour. First impressions was how clean the hotel was, our family room was nice and spacious and the beds were very comfortable. We had breakfast included which had a great variety to choose from and was delicious. We ate lunch at the pool snack bar a few times and that was also very nice. Pool was amazing and never felt busy, always plenty of sun loungers available. Staff were also very friendly. Definitely recommend this hotel.

Owner Response, 14 Août 2025

Dear E9278FGvictoriac Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us — from the peaceful location and beautiful views to the comfort of your family room and the variety at breakfast. It's great to know that you found our shuttle service convenient and our staff friendly and welcoming. We're especially happy that you had a relaxing time by the pool and enjoyed your meals at the snack bar. Your recommendation means a lot to us, and we truly hope to welcome you back again soon! Regards Ugo di Maio

"lovely hotel. Nice and quiet but easy to get to the town."
jamesbU2087XI, 13 Août 2025

Great hotel. so clean and well maintained. Nice and quiet away from the town but the regular shuttle bus made it a convenient location, so best of both worlds. Good breakfast choice.

Owner Response, 13 Août 2025

Dear jamesU2087XL Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us and appreciated the peaceful atmosphere, as well as the convenience of our shuttle service into town – we agree, it really is the best of both worlds! It's wonderful to know you found the hotel clean and well maintained, and that our breakfast selection met your expectations. We truly appreciate you choosing to stay with us and hope to welcome you back to La Solara again soon! Warm regards, Ugo Di Maio General Manager

"We'd love to come back"
Nico B, 10 Août 2025

We really enjoyed our visit to La Solara in August and would recommend. We are a family of three including a 12 year old who have just stayed for a week. We had the half board option and ate 6/7 nights in the hotel restaurant as the food was such a high quality. All of the staff were friendly and polite. They all appear to be incredibly hardworking. Decor is traditional so feels a bit dated if you are used to swanky and modern hotels but it's incredibly clean and tidy. The shuttle bus into the town is brilliant and allows you to explore Sorrento freely, as well as get to public transport links to Naples, Pompeii and Amalfi coast to explore too. There is a beach over the road that is less busy and less expensive than the main Sorrento beach areas that is worth a visit too.

Owner Response, 10 Août 2025

Dear Nico B Thank you so much for taking the time to share your lovely review. We're thrilled to hear that you and your family had such a great week with us and that you enjoyed the quality of our restaurant – it's always wonderful to know our half board option was such a highlight! Your kind words about our hardworking team truly mean a lot to us. Everyone here takes great pride in offering friendly and attentive service, so it's rewarding to hear that it made a difference during your stay. We're glad you made the most of the shuttle service and explored Sorrento and the surrounding areas – and it's great to know you discovered the nearby beach too! We appreciate your note on the traditional decor. While we aim to maintain a classic and welcoming atmosphere, we're always happy to hear how our guests experience it. Thank you once again for choosing La Solara – we hope to welcome you back for another unforgettable holiday in the future! Warm regards, Ugo di Maio General Manager

"Great stay"
Guide02436089188, 09 Août 2025

We had an excellent 10 days at La Solara from start to finish. Many thanks to all of the team, from reception to housekeeping and cleaning, the pool attendants and not forgetting Marvello and all of the restaurant team. We hope to be back again soon.

Owner Response, 09 Août 2025

Dear Guide02436089188 Thank you so much for your wonderful feedback! We're truly delighted to hear that you had an excellent 10-day stay with us at La Solara. Your kind words mean a lot to the entire team – from reception, housekeeping, and pool staff to Marvello and everyone in the restaurant. It was a pleasure having you with us, and we hope to welcome you back for another memorable stay in the future! Warm regards, Ugo di Maio General Manager

"Fabulous hotel"
julesveri, 03 Août 2025

2nd visit to this hotel , absolutely wonderful , spotless , beautiful setting . Tina the receptionist went above and behind so kind and professional . Marvello , Alma and all the staff were wonderful . I'm a vegetarian and they accommodated me. The pool man was Lovley . The pool area fab . Food great . View from Resturant smashing . The entertainment Lello band great and I was able to request songs and they sang it they were really talented . The cleaners were Lovley and rooms spotless . The bar staff gessepie and Ben were superb always had a smile and welcome . Thank you again for a fabulous holiday . Again thanks Tina .

Owner Response, 03 Août 2025

Dear julesveri, Thank you so much for your fabulous review! We're truly delighted to hear that your second stay with us was just as wonderful. Your kind words about Tina, Marvello, Alba, Giuseppe, Ben, and all our team mean a lot — we'll be sure to share your compliments with them. We're especially happy that you felt well looked after as a vegetarian and that you enjoyed the food, entertainment, pool area, and spotless rooms. It's always our goal to make every guest feel welcome and cared for, and it's so rewarding to know we succeeded. Thank you once again for choosing our hotel for your holiday. We look forward to welcoming you back for your third visit! Warm regards, Ugo di Maio General Manager

"Let down by rude staff"
RLB10, 31 Juillet 2025

Such a shame that fantastic hotel and great staff are let down by Tina on reception who is incredibly rude. I note a few other reviews mention this. We stayed for a special occasion and I had high hopes from the reviews. Yes the hotel is a bit dated but the views are to die for, it's incredibly clean and staff are polite (nobody is overly friendly). But Tina was incredibly rude at all points even when asking things that weren't contentious. She made us feel incredibly uncomfortable and actually ruined the stay a bit. It's so important that front of house are patient and professional. Hopefully now there have been a few comments to this effect the management might give her some customer service training.

"Bellissimo Sorrento! Grazie Hotel La Solara"
Taylorwyatt, 26 Juillet 2025

Nestled on the side of the mountain above Sorrento this hotel provides you with the most fabulous holiday experience. With a shuttle bus that's runs every hour, the 11 min ride into Sorrento enables to seamlessly move between the hustle and bustle of town to the calming, cool breeze air at Hotel La Solara. Traditional Italian styled rooms are clean and spacious. Rooms have a USB plug and Italian plug sockets. A well tendered pool area provides ample sun beds, pool towels and umbrellas. The snack pool bar offers cold drinks, ice creams and hot food at lunchtime. Dinner is a set menu each night. We a family who are gluten free Marcello, his team and the chefs could not have been more accommodating. Ensuring there was always a choice of options and even making specialist deserts. This was a really lovely touch. Gala dinner on Sunday nights is a feast to experience. A set menu served with subtle live background music on the piano. Evenings are low key, but live music 3 times a week was great. We booked several trips via reception. All meticulously organised meaning we had a wonderful time visiting Amalfi and Positano by boat, Pompeii and Mount Vesuvius by coach. We really felt like we got to experience so much of the area. A big thank you to the reception team. We loved our time in Sorrento. With our children now in their late teens we no longer need the all inclusive family resorts and enjoyed not having water slides, the daily call for water aerobics and pumping music around the pool. We left Sorrento with full hearts and many wonderful memories. Thank you 🫶

Owner Response, 26 Juillet 2025

Dear Taylorwyatt Thank you so much for your truly lovely and detailed review — we're absolutely delighted that your stay at Hotel La Solara created such wonderful memories for you and your family. It's fantastic to hear that you appreciated the peaceful location of the hotel, nestled above Sorrento with those refreshing mountain breezes, yet still within easy reach of the town thanks to our regular shuttle service. We're so glad you found the balance between exploration and relaxation just right. Your kind words about our rooms, the pool area, and the snack bar are very much appreciated. And we're especially touched by your comments on our dining service — it means a great deal to know that Marcello, the restaurant team, and our chefs made your gluten-free needs feel thoughtfully cared for. Creating delicious, inclusive meals is a priority for us, and we're thrilled it made your stay more comfortable. The Sunday Gala Dinner is indeed a special night, and we're happy you enjoyed the live piano music and atmosphere. It's also wonderful to hear that the excursions you booked through reception added so much to your experience — we'll be sure to pass along your thanks to the team there as well. We completely understand the shift in travel preferences as children grow older, and we're honored to have been part of this new kind of holiday for your family — one full of beauty, calm, and authentic Italian charm. Thank you once again for choosing La Solara. We hope to welcome you back one day for more unforgettable moments in Sorrento. With warmest regards, Ugo di Maio General Manager

"Excellent stay just outside Sorrento"
Departure43212445327, 26 Juillet 2025

We enjoyed a fabulous five day stay here. I guess the hotel was built in the 1960s, and has a traditional appearance inside and out. The room was spacious, but the view across a roof towards a hill was nondescript. The staff were universally friendly and helpful. E stayed on a half board basis, but breakfast was enough to keep us going till dinner time. Food served in the snack bar looked great. Limoncello spritzers from the poolside bar were sooo refreshing. The pool was a great feature, either for a pool day, or to cool off after sightseeing. Tge view from the pool is lovely. Although the hotel is 5km outside Sorrento, the courtesy coach works very well. The journey only takes 10 minutes. We tended to go in to Sorrento in the morning, return to the pool, and go back to Sorrento in the evening. It sounds like a hassle, but it's not. And, after doing touristy things, that pool was so welcoming. Not all town centre hotels have pools…. Breakfast was comprehensive. Dinner comprised a table d'hôte menu, and there was always a wide range of options. In addition to the vegetarian options on the menu, you can ask for a separate vegetarian menu. We travelled with TUI. The rep, Miriam, is local, and gave an excellent presentation. She also led a free walking tour of Sorrento on the Tuesday morning. One secret place to visit is the Mediterranean garden above and behind Favorita restaurant. It's open access in the mornings, with no compulsion to eat or drink there. We had a special time at Hotel La Solara, and want to mention Guiseppe and Fernando in the restaurant, who were very welcoming. We'd definitely stay there again.

Owner Response, 26 Juillet 2025

Dear Departure43212445327 Thank you for your wonderful and detailed review — it truly means a lot to us! We're so happy to hear that your five-day stay at Hotel La Solara was such a special experience. It's great to know that you enjoyed the spacious room, our refreshing pool with its lovely views, and of course, the limoncello spritzers — a guest favorite! Your compliments about our friendly and helpful team, especially Giuseppe and Fernando in the restaurant, really touched us. We're delighted they helped make your stay feel so welcoming and memorable. We're also pleased you appreciated the convenience of the courtesy shuttle into Sorrento. Many guests find the rhythm of sightseeing in the morning and relaxing by the pool in the afternoon to be the perfect balance — and we're so glad it worked well for you too. Thank you for highlighting our dining options, including the availability of a separate vegetarian menu. It's always our goal to ensure all guests feel well taken care of, no matter their preferences. We're especially grateful for your mention of little local gems like the Mediterranean garden behind Favorita — what a lovely tip for future guests! It was a true pleasure to have you with us, and we would be thrilled to welcome you back to La Solara again soon. Warmest regards, Ugo di Maio General Manager

"Tutto Bene in Sorrento"
Thegoodegg, 25 Juillet 2025

We just stayed three nights in two rooms. Ours was a last minute booking. Overall we liked the hotel. The one thing we didn't like was our rooms were small and dark. One faced over a roof and the other was facing the backside into a tile wall. No sea views unfortunately but the price was inexpensive so I guess no big loss that way. I note there are a number of unappealing rooms but there are also many with a pretty view so that would be a consideration for anyone booking this hotel. More positively, the hotel is well-located, the shuttle bus is convenient and the breakfast is excellent. The people who work at the hotel are really wonderful. We especially appreciated Massimiliano at the front desk who is just a lovely representative of the hotel and of Sorrento. For swimming he suggested Puolo Beach which was perfect. We rented chairs and an umbrella there for a third of the price of in town and it was fabulous. Plus the food from the assisted restaurant was excellent. And the hotel pool is pristine with plenty of chairs and snacks/drinks available. We'd stay again but we'd try to improve the assigned rooms as a view would have been. Ice.

Owner Response, 25 Juillet 2025

Dear Thegoodegg Thank you so much for taking the time to share your thoughtful review. We're delighted to hear that you enjoyed your overall stay with us, especially our convenient location, the quality of our breakfast, and the service from our dedicated team — your kind words about Massimiliano truly made our day! We'll be sure to pass along your compliments to him. We're also very glad that you had such a great experience at Puolo Beach — it's a beautiful spot, and we're happy it suited your needs perfectly. It's wonderful to know you also made the most of our pool area and amenities. That said, we appreciate your honest feedback regarding the room assignment. While our more budget-friendly options may lack a view, we completely understand how much a beautiful outlook can enhance a stay. We always encourage guests to let us know their preferences when booking, and we'll do our best to accommodate them — especially on a return visit! We would love to welcome you back in the future and ensure you enjoy one of our rooms with a lovely view of Sorrento. Warm regards, Ugo di Maio General Manager

"Beautiful views, excellent service and amazing food."
Ilikemyfoodz, 22 Juillet 2025

We had an incredible stay and can't recommend this hotel enough. The service was excellent. Every member of staff was thoughtful, considerate, and genuinely went out of their way to make our stay comfortable. The pool area was one of the highlights: large, peaceful, and surrounded by stunning views. We never had trouble getting a sunbed, which made for such a relaxing experience. The cocktails and wines were top quality, perfect to enjoy while taking in the scenery. The food was absolutely outstanding. The pesto pasta, in particular, was the best I've ever had. So fresh and insanely tasty! Every evening, we were lucky enough to watch the sunset over the sea while enjoying dinner, which made the whole experience even more special. Our room had the most breathtaking sea view, and waking up to it each morning was a dream. The hotel also runs a super reliable shuttle service every hour into the centre of Sorrento, which was a huge bonus and made getting around really easy. This hotel was the perfect mix of relaxation, views, and great service. We will definitely return if ever in Sorrento again!

Owner Response, 22 Juillet 2025

Dear likemyfoodz Thank you so much for your beautiful review and kind words! We're thrilled to hear that your stay with us was such a memorable one and that you enjoyed every aspect – from the attentive service and peaceful pool area to the stunning views, delicious food, and reliable shuttle service. Your compliments about the pesto pasta and sunsets over the sea truly made us smile! It's wonderful to know that you found the perfect balance of relaxation, scenery, and comfort during your time here. Your recommendation means a lot to us, and we would be absolutely delighted to welcome you back whenever you're in Sorrento again. Grazie mille! Warm regards, Ugo di Maio General Manager

"A really great hotel"
sctnufc, 21 Juillet 2025

Just returned from here, from start to finish it was perfect. Traditional italian rooms with massive beds and good spacious balconies which always get the sun, we also had a sea view which was unreal. Pool was also big and you always had a sunbed every day. The snackbar was also good as were the cocktails. The food was incredible, both breakfast and dinner. Real high quality, freshly made. Also, every night you had the same table which was such a nice personal touch, made you feel welcome. We also had a very early flight and so they packed a breakfast ready to take with us. It was such a lovely gesture. The whole stay was 10/10. Grazie!

Owner Response, 21 Juillet 2025

Dear Departure27357652710 Thank you so much for your wonderful review! We're truly delighted to hear that you enjoyed every part of your stay – from the comfort of our rooms and the sea view, to the pool, food, and little touches like your dedicated dinner table and takeaway breakfast. It means a lot to us that you felt welcomed and well cared for throughout your visit. Your kind words and perfect score are incredibly rewarding for our entire team. We hope to have the pleasure of welcoming you back again soon. Grazie mille! Warm regards, Ugo di Maio General Manager

"Great week at La Solara"
Susan G, 20 Juillet 2025

Just back from a fantastic week at La Solara. The staff, service and food was fantastic. If you're looking for a quiet week with fantastic views then La Solara is for you. We had a sea view room with a terrace on the 3rd floor with table, chairs and sunbeds, the view was breathtaking (worth paying to wake up to that every morning) The staff really play a big part in the hotel making your stay very comfortable, the food was excellent and cater for all dietary needs. They have entertainment 3 nights a week with singers, not over the top but enough to get you in the holiday mood. Marcello and his team in the dining room work very hard to make it an excellent dining experience, Giuseppe made me laugh every night! Sorrento is a beautiful part of the world with numerous excursions on your doorstep, we visited Capri & Positano. Well done to all the staff at La Solara for a very memorable holiday. Grazie Mille 😃

Owner Response, 20 Juillet 2025

Dear Lakelandlove Thank you so much for your wonderful comment! We're absolutely delighted to hear that you had such a fantastic week with us at La Solara. It's great to know you enjoyed the breathtaking sea view from your terrace, the quality of the food, and the relaxing atmosphere. We're especially pleased that our staff — including Marcello, Giuseppe, and the dining team — helped make your stay so memorable. Your kind words truly mean a lot to all of us. Thank you again for choosing La Solara — we hope to welcome you back very soon. Grazie mille! 😊 Regards Ugo di Maio General Manager

"Family Holiday to Sorrento Italy"
SimonP1970, 20 Juillet 2025

Just back from a 7 night stay at the La Solara. Outstanding from the moment we arrived. We stayed half board through TUI and arrived late around 11pm and the restaurant and staff were remained open and presented a three course meal which was welcomed as it would have been a long wait till breakfast. The Management and staff cannot do enough to make your stay memorable. We had a room on the first floor with a sea view and the rooms were comfortable and very clean. Lovely view and quiet in the day and evening with great sunsets. The restaurant service and quality of food of a high level a menu with choice every night. Breakfast was a buffet style but plenty of choice for all. The staff make the stay as always willing to help and serve you. We like a scenic view but close enough the local town/city and Sorrento is around 3km from the hotel but a free shuttle bus runs from around 8 am to 11pm so perfect to gain access. The swimming pool area has a bar and Canopy terrace for snacks which are more like meals in themselves and a lively garden where you can relax to the rear. We loved our time here and cannot thank the management and staff enough for making us welcome throughout we will certainly return very soon

Owner Response, 20 Juillet 2025

Dear SimonP Thank you so much for your kind and detailed review! We're truly grateful for your lovely words and so happy to hear that your stay at La Solara was such a positive and memorable experience. It's great to know that you enjoyed the comfort of your room, the quality of the food, and the helpfulness of our staff. We're especially pleased that the late-night meal upon your arrival made a difference — our team always aims to go the extra mile. We're glad you appreciated the peaceful atmosphere, the scenic views, and the convenience of the shuttle service to Sorrento. We can't wait to welcome you back again very soon! Regards Ugo di Maio General Manager

"A pleasant hotel just outside of Sorrento."
882burgessb, 16 Juillet 2025

A pleasant hotel just outside of Sorrento. We used a hire car to get there and the hotel shuttle bus to get into town. There is a local beach close to the hotel but watch out for the steep hill. - there is a tut tut that will give you a lift back up the hill for a few euro's though. Hotel was clean and well maintained if a bit dated. The staff were friendly and informative. Breakfast was good as was the pool area and lounge. There are day trips that can be organised by the hotel but we used the hire car to drive to Positano. Would stay again.

Owner Response, 16 Juillet 2025

Dear 882burgessb Thank you so much for taking the time to share your experience with us – we're truly grateful for your kind words! We're delighted to hear that you enjoyed your stay and made good use of both the hire car and our shuttle service to explore Sorrento and beyond. The tip about the local beach and the tuk-tuk ride back up the hill is a great one – we're sure future guests will appreciate it too! We're happy you found the hotel clean and well maintained, and that our team made a friendly and informative impression. While our style may reflect a more traditional charm, we always aim to offer comfort, warmth, and a peaceful atmosphere for our guests. It's wonderful to know you enjoyed breakfast, the pool area, and the lounge – and that you found time for a beautiful drive to Positano (what a view, right?). We would be absolutely thrilled to welcome you back in the future. Until then, we send our warmest regards and best wishes from sunny Sorrento! With heartfelt thanks, Ugo di Maio

"Wonderful stay!"
Joanne891, 15 Juillet 2025

I'll be honest having stayed in Sorrento at other hotels previously I wasn't quite sure what to expect when booking this, but decided to give it a try based upon other excellent reviews. Wow, so glad we did - it was simply wonderful! An absolutely immaculate and well cared for hotel inside and out. Our room was superb - spacious and comfortable with everything that you could need, exceptionally clean, a separate lounge area and huge bathroom and a terrace with a wonderful sea view and our own sun loungers. The restaurant was really lovely - breakfast was very good with lots of choice and although we weren't half board we booked to have dinner two nights as the food was delicious and the service really good. The pool area is lovely with a good pool bar and good choice of food for lunch (large portions). Views are stunning. The staff at this hotel are all so friendly and helpful, with a special shout out to Marcello who is superb. The free and regular shuttle bus was reliable and punctual, making it easy to go into town whenever you like. What more could you want. This hotel is wonderful in every way and I wouldn't hesitate to recommend it and hope that we can return in future.

Owner Response, 15 Juillet 2025

Dear Joanne891 Wow – thank you so much for your incredibly kind words! Reading your review truly made our day (if not our week!), and we're so happy that you decided to give us a try after staying in other hotels in Sorrento. It means a great deal to us that you found the hotel to be immaculate and well cared for, and we're thrilled that your room, the views, and all the little details made your stay so comfortable and enjoyable. We always strive to create a space that feels like a true retreat, and hearing that you felt exactly that is the best reward we could ask for. Your comments about the restaurant, the food, and our team – especially Marcello – have been shared with everyone. They were touched by your words and so grateful for the recognition. It's always our aim to make every guest feel at home, and knowing we achieved that with you is truly fulfilling. We're also glad to hear that the shuttle service and poolside experience added to the ease and enjoyment of your stay. We believe that vacation should be simple, relaxing, and filled with beautiful views – and it sounds like yours was just that. Thank you again for your thoughtful recommendation. It would be a true pleasure to welcome you back in the future – your next visit can't come soon enough! Warmest regards, Ugo di Maio General Manager

"A hidden gem"
susanpq, 14 Juillet 2025

This place is amazing! It was our second trip within two years and we went because the staff make you feel so welcome. They have everything down to a fine art. Marcello and his team serve up a fabulous dinner every evening and Appolina (I hope that is right) serve a varied breakfast. The pool, albeit a bit chilly was exceptionally clean, there is also a small garden at the back for smokers. The rooms are as you see them on the website and the housekeeping team keep the ants away as the area is surrounded by olive groves. The views, oh wow they are fantastic with the Island of Ischia just across from the hotel. A complimentary shuttle bus takes you to Sorrento every hour and brings you back.

Owner Response, 14 Juillet 2025

Dear susanpq What a joy it was to read your beautiful review – thank you from the bottom of our hearts! It means the world to us that you chose to return for a second stay within two years, and even more so that you felt truly welcome. That is exactly the kind of feeling we hope every guest experiences. Marcello, Apollonia (yes, you were close! 😊), and the entire team are smiling ear to ear reading your kind words. We take great pride in the little details – from dinner service to the morning coffee – and knowing that it all added up to something memorable for you is incredibly rewarding. Thank you also for noticing the care we put into maintaining the pool, garden, and rooms. The olive groves do make for a charming setting – and yes, the view of Ischia never gets old, does it? We hope you'll come see us again – your third visit might just be the most special yet. Until then, we send our warmest wishes from sunny Sorrento. With heartfelt thanks, Ugo di Maio General Manager

"Fantastic family memories."
F5550MOangelaj, 12 Juillet 2025

What a fantastic hotel, food first class, so clean and staff who work incredibly hard, professional and with exceptional high standards. It was a family holiday and what special memories we made and definitely will be back. The views from our spacious balcony was beautiful, first thing in the morning and last thing at night. The garden was beautiful, I could go on and on,Thank you so much to all the Italian people in the hotel and on excursions who work incredibly hard to accommodate tourist.

Owner Response, 12 Juillet 2025

Dear F555OMOangelaj Thank you so much for your wonderful review! We're truly grateful for your kind words and thrilled to hear that your family holiday was such a memorable one. It's fantastic to know you enjoyed the food, cleanliness, beautiful views, and our garden — and especially that our staff's dedication and hospitality made a lasting impression. Your appreciation means a lot to all of us. We look forward to welcoming you back for another unforgettable stay! Best Regards Ugo di Maio General Manager

"Great Italian hotel"
nitramau, 09 Juillet 2025

My wife and I stayed here at the beginning of July,during an Italian heat wave, the hotel is about 3km outside Sorrento but this is not a problem as the hotel has its own air conditioned mini bus which runs into sorrento every hour from 7am-11pm free of charge and pick you up from where it drops you off, superb service.The hotel rooms have all you need for a comfortable stay,comfortable bed,tea and coffee making facilities topped up every day,we were lucky enough to have room 308 on the third floor with a huge balcony sun beds and a beautiful sea view looking straight at Vesuvius,and the shower in the bathroom is fantastic,the food in the restaurant is buffet at breakfast and waitress service at night but there is plenty of choice and the food is great.The hotel is extremely well kept and the staff are extremely polite and nothing is too much trouble.

Owner Response, 09 Juillet 2025

Dear nitrmau Thank you so much for your wonderful review! We're truly delighted to hear that you and your wife enjoyed your stay with us, especially during the heat wave. We're glad you appreciated the convenience of our shuttle service, the comfort of your room — especially the fantastic view from room 308 — and the quality of our food and service. Your kind words about our staff mean a lot to us. It was a pleasure having you as our guests, and we hope to welcome you back again soon! Best Regards Ugo di Maio General Manager

"Another lovely stay"
Carolyn K, 01 Juillet 2025

My 4th visit to La Solara but 1st visit for my husband. It is 12 years since my last stay and although there are some changes it is still of a very high standard. Spotlessly clean, probably the cleanest hotel we have ever stayed in. All the staff go above and beyond, cannot praise one above the other as all go out of their way to be helpful. Marcello and staff are amazing and as a vegetarian they always made sure there was a suitable option for me. Perfect breakfast, delicious pastries. This is the only hotel we would choose half board as we do not like buffet style, it was lovely to be waited on every evening. We also made good friends in the dining room which made our holiday. Absolutely loved the pool and sunbathing area, so well maintained and the lifeguard was very attentive, putting out extra beds if needed. Pool bar was excellent, be warned very large portions. Excellent shuttle service into Sorrento which was much busier than previous visits. Nice to get away from the hustle and bustle and return to the peace of the hotel. Previously have booked a sea view and wish we had this time. Our room was large and in convenient location but the balcony was very small and not ideal for sunbathing. However, we wouldn't really have spent much time on the balcony as we loved the pool area so much and the friendships we made. My husband struggled with the small shower cubicle as I know other guests did. Myself - cleanliness is top priority particularly in a bathroom and I can confirm this was immaculate and cleaned thoroughly every day. We would have preferred to pay for our drinks and pool food in cash every day but we did not have any issues with our bill and found the prices to be fair. La Solara will always hold a special place in my heart, I could not stay anywhere else when visiting Sorrento. Absolutely loved our holiday thank you to all the staff.

Owner Response, 01 Juillet 2025

Dear Kimble59 Thank you so much for your beautiful and heartfelt review! We are truly honored that you chose to return to La Solara after 12 years, and it was a pleasure to welcome both you and your husband. It means a great deal to us to hear that our standards remain as high as you remembered, and we're especially proud of your kind words regarding the cleanliness of the hotel and the dedication of our staff. Marcello and the entire team will be thrilled to know their efforts made such a positive impression, especially in ensuring that your dietary needs were thoughtfully taken care of. We're also so glad you enjoyed the calm atmosphere, the well-maintained pool area, and the dining experience—we agree, it's always a special touch to be served at the table. Thank you for sharing your feedback about the room and shower; we always appreciate constructive comments, and we'll continue striving to improve every guest's comfort. It was a joy to have you with us, and we're deeply touched that La Solara holds such a special place in your heart. We truly hope to welcome you back again soon for another memorable stay in Sorrento. With warmest regards, Ugo di Maio General Manager

"Great stay"
Traveller021985, 01 Juillet 2025

We had a great stay at La Solara. We had a 10 night half board package. We arrived just after 11pm and the hotel had kept the restaurant open for us to get something to eat which I thought was a really nice touch as we were quite hungry but thought we would have to wait until breakfast. The room was a little dated but very clean, we were on the 5th floor so had a lovely large patio balcony with side sea views which was a nice surprise. It had sun loungers so we could utilise after a busy day of sightseeing without having to go down to the pool as it had the sun all day. The air con was a bit hit and miss we'd switch it on but it wouldn't come on straight away then randomly would kick in. Breakfast was nice, there was enough choice for myself but they didn't have full hot buffet selection. Pastries and cakes were delicious! We had food around the pool a couple of times as well and the portions were huge it's enough to share if you're not wanting a big meal for lunch . Service at the pool bar was great we used mainly for drinks. Evening meals were really nice, it was good to have half board but choose from a menu rather than a buffet, where it can get repetitive. I loved the fresh salad bar as well. I had lots of tasty dishes over the 10 nights and the Gala dinner was lovely too, I am pregnant so I needed to switch some things out and this wasn't a problem at all. Bar service was good on an evening, can't fault any of the staff in the hotel they were all super friendly and helpful. We used the shuttle bus to get into Sorrento it worked well even with timings of trips we planned. I am glad we were just outside of the centre it was really peaceful and the sunsets from the hotel were amazing! I would definitely return to this hotel in the future!

Owner Response, 01 Juillet 2025

Ddear Traveller 021985 Thank you so much for taking the time to share such a detailed and lovely review of your stay at La Solara! We're truly delighted to hear that you enjoyed your 10-night half board experience with us. It's great to know that our team was able to welcome you with a late-night meal upon arrival — we're always happy to go the extra mile for our guests, especially after a long day of travel. We're pleased that you appreciated the cleanliness of your room and the surprise of a spacious balcony with sun loungers and beautiful views — a perfect spot to unwind. We also appreciate your honest feedback about the air conditioning and breakfast selection; your suggestions help us continue to improve. It's wonderful to hear you enjoyed the meals, especially the flexibility with the menu, the Gala dinner, and the generous poolside portions. We're especially glad we could accommodate your needs during pregnancy — your comfort and wellbeing are very important to us. Thank you as well for your kind words about our staff, the peaceful setting, and the convenience of the shuttle service. It means a lot to us that you felt so well cared for throughout your stay. We would be absolutely delighted to welcome you back in the future! Warmest regards, Ugo di Maio General Manager

"A lovely place to stay"
DJandE2014, 30 Juin 2025

Just back from our second visit to La Solara. Another fabulous stay at a hotel that really does make you feel part of the family. Great service throughout, fabulous pool area and rooms that are brilliantly clean and so comfortable. Lovely food very homely, but do miss ability to swap dinner for lunch. The courtesy bus is great so regular and reliable. This is a charming caring hotel away from the noise of Sorrento but within striking distance at the same time. We will definitely be back.

Owner Response, 30 Juin 2025

Dear DJandE2014 Thank you so much for your lovely review and for returning to La Solara for a second visit! We're truly happy to hear that you once again enjoyed your stay with us and felt like part of the family — that's exactly the atmosphere we aim to create. Your kind words about the service, pool area, cleanliness, comfort, and food mean a lot to all of us. We appreciate your feedback regarding the dinner/lunch swap option — it's always valuable to hear suggestions from our guests. We're also glad the courtesy bus helped make your stay even more convenient. We look forward to welcoming you back for your next visit — it will be our pleasure to have you with us again! Warmest regards, Ugo di Maio General Manager

"Splendid 10 nights at the wonderful La Solara"
MichaelD440, 30 Juin 2025

We have recently returned from another beautiful 10 night stay at La Solara. Such an amazing place with an almost tangible peace and quiet throughout the hotel. The region, the staff, our room, the facilities, the food - just top class and a real highlight of our year. A number of new faces this year amongst the staff but the same excellent service and pleasant manner. We appreciate the efforts of all the staff at La Solara. We looked forward to our evening meals every day as the choice and quality of food is fantastic. Marcello, the chefs and the servers looked after us tremendously. The pool and terrace areas are spectacular and so well kept by Francesco and Antonio. The cleanliness throughout the hotel is just incredible - the place is shining, a real credit to the house-keeping team. It goes without saying we will be back in 2026! Well done to the entire La Solara team on facilitating another brilliant vacation. Mick & Nuala - Belfast

Owner Response, 30 Juin 2025

MichaelD440 Thank you so much for your beautiful review and for choosing to return to La Solara for another stay. We're truly delighted to hear that your experience with us was once again such a highlight of your year. Your kind words about the peace and tranquility of the hotel, the service from our staff, and the quality of our food mean a great deal to us. Marcello, the chefs, the servers, Francesco, Antonio, and our housekeeping team will be thrilled to know their efforts helped make your stay so enjoyable. It's always a pleasure to welcome returning guests like yourselves, and we're already looking forward to seeing you again in 2026! With warmest regards, Ugo di Maio General Manager

"Splendid traditional Italian hotel specialising in relaxed atmosphere and 5* service."
Millsybubs, 23 Juin 2025

Just returned from La Solara hotel. What a wonderful stay. This hotel isn't flashy, it's traditionally Italian, with wood furniture and colourful tiled floors. Admittedly when first arrived we were unhappy with the room which looked out on a steep dirt bank and fence, however, management were brilliant and we got moved. Many thanks to manager Massimo as he was brilliant in arranging the change asap, having luggage moved etc. The new room was beautiful, and loads of storage space for us 3 adults. Balcony was roomy and we enjoyed sitting out in evening before bed. This room issue is the only negative point I have about this hotel. Firstly, it is 10mins ride from Sorrento, but the free bus service that runs every hour all day makes popping into the main town easy. If you don't want to be outside the town, don't book here! If you want some peace and quiet to chill out and relax, it's perfect. We went half board and the food was excellent. A la carte every evening and No repeat of any dishes in the two weeks we were there, yes a lot of pasta, but hey, it's Italy. When we were out on an evening trip they happily provided packed lunches for us which were big, and lots a choice. The pool bar food was equally as tasty, reasonably priced and the portions were massive, so actually a bargain. Staff here are excellent, from the cleaners, waiting staff to management. They make you feel like they care about every guest. All areas of the hotel are spotless, the gardens surrounding it are beautiful, and being on the side of a hill, has breathtaking views and sunsets, all which can been seen from the large windows of the dining room. The pool area was well managed, always sun beds available any time of day, the staff will ensure you get one. No early morning sun bed reserving here. Special thanks to Massimo, Marcello, Ben and the lovely Appalonia for making our stay perfect. Will be recommending the hotel to anyone who wants to have a relaxing holiday is Sorrento. Room tip, pay extra for sea or pool view…won't be disappointed.

Owner Response, 23 Juin 2025

Dear Millsybubs Thank you so much for your wonderful and detailed review! We're truly delighted to hear that you had such an enjoyable stay at La Solara. Your kind words about the hotel's traditional charm, cleanliness, and peaceful atmosphere mean a great deal to us. We're especially pleased that our team — particularly Massimo, Marcello, Ben, and Apollonia — helped make your stay so special. It's always rewarding to hear that our staff made a positive impact and that you felt well cared for throughout your time with us. We're glad the room issue was quickly resolved to your satisfaction, and it's great to know you appreciated the beautiful views, delicious meals, and relaxing surroundings. Thank you for highlighting the convenient shuttle service, the generous food portions, and the peaceful pool area. Your recommendation means the world to us, and we truly hope to welcome you back to La Solara in the future for another relaxing holiday. Warmest regards, Ugo di Maio General Manager

"Clean, tidy hotel with great staff."
Veracity59, 21 Juin 2025

It's a nice hotel. Our room was pleasant. Very clean. However, there were holes in the mosquito screen which meant we both got bitten. The air conditioning was very temperamental. The outdoor, rooftop swimming pool was barely used as it was just too cold to stay in, despite the very hot weather. There was no spa area. The food in the restaurant was ok but there was a great deal of repetition. Its proximity to Sorrento was too far, despite a regular shuttle bus provided by the hotel. It was very noisy with traffic. Having to get on a bus just for a change of scenery was tiresome. The staff? Fantastic. Professional, patient, cheerful and gave first class service.

Owner Response, 21 Juin 2025

Dear Veracity59 Thank you very much for your kind and detailed review. We're truly grateful for your positive comments, especially about the cleanliness of your room and the fantastic service provided by our staff — your kind words mean a lot to us! We're sorry to hear that certain aspects of your stay didn't meet expectations, such as the mosquito screen, air conditioning, and pool temperature. Your feedback is very helpful and will be shared with our team to make improvements where possible. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable experience. Warm regards, Ugo di Maio General Manager

"Wonderful Hotel"
Simon L, 19 Juin 2025

Wonderful staff, especially Giuseppe, Giovanni, Ben, Alna, Nino and Marcello. Excellent food, gorgeous pool to swim in and very relaxed atmosphere. Would highly recommend it and definitely return.

Owner Response, 19 Juin 2025

Dear C9043kPsimoni Thank you so much for your wonderful review! We're truly delighted to hear you had such a great experience with us. Your kind words about our staff — especially Giuseppe, Giovanni, Ben, Alba, Nino, and Marcello — mean the world to us. We're also glad you enjoyed the food, the pool, and the relaxed atmosphere. It was a pleasure having you, and we really hope to welcome you back soon! Warm regards, Ugo di Maio General Manager

"First Class!"
eastbournestrangler, 18 Juin 2025

High praise for this hotel! The location, the views, the hotel itself and, the extremely hard working and supportive staff; front desk, housekeeping, restaurant, poolside, kitchen are all first class, the whole thing is 10/10. The hourly (free) shuttle bus into and out of Sorrento runs like clockwork, such a great plus point!

Owner Response, 18 Juin 2025

Dear eastbournestrangler Thank you so much for your wonderful review! We're truly delighted to hear that you enjoyed your stay with us and appreciated the location, the views, and especially our dedicated team across all departments. Your kind words mean a lot to us. We're also glad you found the shuttle service convenient — we know how important that can be for a relaxing holiday. We hope to welcome you back again soon! Warm regards, Ugo di Maio General Manager

"Good hotel"
FRONTSTER, 14 Juin 2025

Would have liked to pay for drinks/food etc as bought rather than having a bill at the end of the week ( wouldn't be a problem for couples or families) and the set evening meal Lovely food good quality but for me a little too rich and far too much The staff seemed upset if you didn't finish it all 😂 Would have liked more salad or lighter options The shuttle bus was a great and we used it every day The drivers are a credit to the hotel and we found them to be the friendliest The rep says if you go to the beach a golf buggy will give you a lift back up This is NOT the case and a taxi will only take you into Sorrento You need to be quiet fit to get back up the long and steep hill in the heat Overall we had a great week and enjoyed our stay The pool area is great and there's always a sun bed The hotel is very clean and an excellent place to see the sunset Our room was on the side facing a few trees but had a view of the sea so no complaints from us

Owner Response, 14 Juin 2025

Dear Frontster Thank you for taking the time to share your feedback following your recent stay with us at La Solara. We're so pleased to hear that overall you had a great week and enjoyed your time here — especially the cleanliness of the hotel, the pool area, and those beautiful sunsets we're lucky to witness each evening. We're delighted that you made good use of the shuttle bus and truly appreciate your kind words about our drivers — we'll be sure to pass on your compliments, as they take great pride in making guests feel welcome. Regarding the dining experience, we're happy to hear you found the food to be of high quality, though we understand that everyone's preferences differ, especially when it comes to portion size and richness. We'll take your suggestion about offering more salad and lighter options on board — guest input like yours helps us improve. And we promise, our staff certainly aren't upset — they're just very proud of the food and always hope guests enjoy every bite! It's also lovely to hear that, even without a front-facing sea view, you still enjoyed a glimpse of the sea from your room. Thank you again for your thoughtful comments — and we truly hope to welcome you back again soon for another relaxing stay in Sorrento. Warm regards, Ugo di Maio General Manager

"50th wedding anniversary"
Peter T, 12 Juin 2025

Just got back from a lovely week in Sorrento staying at the hotel La Solara, the hotel common areas had a charming retro feel and the staff were wonderful and the old school gala night was a real treat. We didn't book a sea view but got one anyway and the room and aircon were fine, slept very well, also, the shuttle bus was great and ran from early until late which you need due to being a couple of miles outside the main town. The pool was also good, as was the greenery around the hotel. We would especially like to thank the staff for tracking down my wife's lost phone and having it returned to the hotel 9.30 that night. As this was our 50th wedding anniversary it has left us with some excellent memories. Thank you again.

Owner Response, 12 Juin 2025

Dear X9735LJpetert Thank you for sharing such a heartfelt review — we're truly honored that you chose to celebrate your 50th wedding anniversary with us at La Solara. It's wonderful to hear you enjoyed the retro charm of our hotel and that our team helped make your stay so special. We're especially pleased that the gala night left a memorable impression — it's one of our favorite traditions! We're glad you had a restful stay and appreciated the complimentary sea view, as well as the convenience of the shuttle service. Our goal is always to make our guests feel comfortable and well-connected, even though we're a little removed from the busy town center. Your kind words about the greenery and pool are much appreciated, and we're especially happy we were able to assist with locating and returning your wife's phone — it's always our pleasure to go the extra mile when we can. Thank you again for your trust and for choosing us on such a meaningful occasion. We hope the beautiful memories of your time in Sorrento stay with you for many years to come — and we would love to welcome you back in the future. Warmest regards, Ugo di Maio General Manager

"An excellent four-star hotel with outstanding food!"
kevd1978, 08 Juin 2025

La Solara is an ideal four-star hotel experience and perfect as a base for exploring Sorrento and the Amalfi coast. It is 15 mins from Sorrento town, but that's no bad thing as it means you're removed from the busy crowds and, instead, can enjoy spectacular, serene views of the Bay of Naples in a quieter environ. Moreover, the hotel has a free shuttle that takes guests into Sorrento every hour, so you don't have to pay for taxis and can get into town very quickly. The scenery from the hotel really is lovely, particularly from the rooms and dining area. The hotel even has a lemon grove you can take a quick stroll in. I'd recommend upgrading to a sea view room if possible as the view is outstanding if you want to have a glass of wine on your balcony after dinner. One of the most impressive parts of our stay was the food. We went half-board and the dinners were exceptional. My partner is allergic to dairy, gluten, and soy, but she was able to relax with attentive and careful staff accommodating her needs without fuss or effort. Very unusual in our experience - normally it's a lot of hassle to get viable dining choices without risk of contamination. Instead, she was able to eat most of the dining options on the dinner menu every night, including excellent gluten-free pizza and pasta. The food and beverage manager also always knew her allergies and provided options without us having to ask. Excellent service! For me, the local produce (e.g., tomatoes, lemons, parmesan) and selection of very affordable local wines were the real stars. Both of these made every mealtime a delight. It really is worth going half-board if staying at La Solara. The staff are also friendly and responsive and, to be honest, I can't quote any major negatives about the place. The only thing I'd mention is that it is very much a four-star hotel with a higher price tag, which is unavoidable as you don't get much for your money in Sorrento. So be prepared - the room size, bedding, furnishings etc are quite basic. That's fair enough obviously, but don't be expecting a luxurious suite. However, the excellent food, drink and location more than justify the price. And I've no doubt you'll have a lovely, relaxing Campania holiday in this hotel.

Owner Response, 08 Juin 2025

Dear Kevd 1978 Thank you so much for taking the time to share such a thoughtful and detailed review of your stay at La Solara. We're truly delighted to hear that your experience with us served as the perfect base for exploring Sorrento and the Amalfi Coast. It's wonderful to know you appreciated our peaceful location and the stunning views of the Bay of Naples — we agree, the tranquility just outside the bustle of town makes for a truly relaxing atmosphere. We're also glad the complimentary shuttle service made getting into Sorrento both easy and convenient. Your kind words about our food and service mean a great deal to us. We're especially happy that your partner felt well cared for and could enjoy worry-free meals despite her dietary restrictions. Our kitchen and dining staff work hard to provide delicious, inclusive options for all our guests, so it's very rewarding to hear that their efforts made such a positive impact on your stay. We appreciate your honest observations about the room furnishings — we aim to offer comfort, cleanliness, and exceptional hospitality in a setting that prioritizes natural beauty, excellent cuisine, and attentive service. Thank you once again for your lovely review and recommendation. We sincerely hope to welcome you back for another relaxing and memorable holiday in Campania. Warm regards, Ugo Di Maio General Manager

"Ideal for food allergy sufferers. Incredible team"
Janina B, 02 Juin 2025

My daughter has a peanut allergy. Marcello, Nino and team went above and beyond for her. A personalised menu each night with treats and fresh food. All the staff were aware and guided her through the buffet each night. Cakes were freshly made for her to enjoy and to be included. An amazing effort by a great team. Many thanks for keeping her safe

Owner Response, 02 Juin 2025

H7299DKjaninab Thank you so much for your wonderful review. We are truly grateful for your kind words and delighted to hear that your daughter felt safe, included, and well cared for during your stay. Marcello, Nino, and the entire team will be so pleased to know that their efforts made a positive impact on your experience. Ensuring the safety and happiness of all our guests, especially when it comes to dietary needs and allergies, is something we take very seriously. Your feedback is the best reward for our team's dedication. We hope to have the pleasure of welcoming you and your family again soon. Warm regards, Ugo Di Maio General Manager

"Return to Sorrento"
Tigger3272, 31 Mai 2025

Are re visit to the hotel and Sorrento, asked for a pool view room which the excellent staff arranged for us , hotel is very traditional but very well kept and amazingly clean , rooms are comfortable and the room staff never stop and always maintain the excellent standards . Food is good but with set evening menus could be a bit tricky if you've a fussy eater , breakfast is very limited and could do with more hot food available but it's adequate. Pool area mentions a special comment as the young lad that looks after it is amazing and does about everything and never stops from 8am till 8pm didn't catch his name unfortunately but he's a credit to the hotel . Transfer bus is a must as taxi prices are just a rip off , Sorrento is beautiful with many restaurants and bars available, the sky bar is a great spot just before sunset which provides a great view across the bay to Naples . Capri is a great day and also Pompei buy train from Sorrento , a guide for it is a must to explain all about the city . Are 2 nd visit as mentioned and I'm sure we will return at some point with the only issue being the rise in the actual holiday this yr around £4000 for the half term week with 2 adults and 1 child and looking for the same time next year around £5800 so the cost factor might play a roll in us not returning. Staff are very friendly and can't do enough for you during your stay , reception staff especially. There is a lovely beach not far from the hotel with sun beds available and a few very nice restaurants, the walk is down a step hill so might be tricky for some but a golf buggy is available at a small cost to transport up and down .

Owner Response, 31 Mai 2025

Dear Tigger3272 Thank you so much for your wonderful and detailed comment! We truly appreciate you taking the time to share your experience. It means a lot to hear that you enjoyed your return visit, especially the pool view room, the cleanliness, and the service from our dedicated staff — including the young man by the pool, who we'll be sure to pass your kind words on to. We're also glad you enjoyed exploring Sorrento and the nearby attractions like Capri and Pompeii. We understand your concerns about the rising costs and hope we can welcome you back again when the time is right. Your feedback is incredibly valuable, and we're so happy to have made your stay special. Thank you again Regards Ugo di Maio

"Mis sold by other reviews. "
neil m, 30 Mai 2025

First of  the staff are polite and helpful ,they offer a 5 star customer service. Rooms are very clean, however dated with no privacy on your balcony. Beds ok plenty of hot water and good shower water pressure. Entertainment is ok and pleasant on some evenings. Trips with hotel easy to book good price compared with Tui. Food in hotel on meal package . Breakfast all hot food is cold and bland what ever the time is Pool bar Food very bland . Evening meal set menu . Tomato sauce with pasta every night same taste. Salad bar good . Meals lack flavour.  Side veg is cold Gala dinner very disappointed.  Service 5 stars good selection of wines. If staying do room only and get courtesy bus to town last pickup 23.00 . Nothing near hotel. All Shops and bars are in town. The courtesy Bus is a god send. Nearest beach is 1600km down a very steep road,worth a visit. 20 euros for sunbeds very nice family beach good food selection in resturants. you can get a lift back for 10 euros ask at the bars. 30 euros for a taxi from Sorento centre. Food in sorento some ok some very good can be pricey. S.Antonia resturant Pasta was good and reasonably priced. Beware sunbeds in sorento at beach clubs for two 50 euros. Really let down by Tui and other reviews feel we were misinformed NOT a 4 STAR HOTEL.

Owner Response, 30 Mai 2025

Dear neil m We're grateful to you for taking the time to share such a detailed review of your recent stay. We truly appreciate your feedback and are sincerely sorry to hear that the food from our kitchen did not meet your confidence. Taste is a deeply personal matter, and while we regret that our culinary offerings were not to your liking, we fully respect your perspective. Please rest assured that we take every comment seriously. Although we recognize that preferences can vary, we are heartened by the continued satisfaction expressed by the majority of our guests, which encourages and motivates us to keep giving our very best every day. We're happy to know you valued the cleanliness of our rooms, the convenient courtesy bus, the ease of booking trips, and our team's dedication to service, especially during the gala dinner. These are also aspects we work hard to maintain. Thank you once again for your comments. We hope to have the opportunity to welcome you again in the future, perhaps with an experience that better matches your expectations. Warm regards, Ugo Di Maio General Manager

"A Dream Holiday Destination with Nightmare Traffic"
Oracle_Al, 26 Mai 2025

Firstly, what a fabulous hotel this. Everything is spotlessly clean with a staff who work hard to ensure all your needs are met in a super friendly way. Massimo was extremely helpful and always happy to chat. The hotel is tucked away in little niche overlooking the Bay of Naples. It is an amazing experience to watch the changes of light as the sun sets across the bay. Those in rooms at the front of the hotel can watch this spectacle from their balcony but, the large windows in the dining room also share this view. The hotel is surrounded on all sides by trees with a pool and terrace set slightly to one side. Access to the hotel is a short walk up a slope or, alternatively, steps from the drop off point on the road. Guest luggage is transported by an electric truck which was very helpful. Impression on first entering is that the place is well cared for, bright and clean. Ceramic tiled floors throughout and very smart, comfortable, Italian style furniture. There is one small lift which is adequate and our bags were delivered to our room. We were in room 218 and this is a beautiful room. Bathroom with shower (no bath), hairdryer and shaving mirror, wash basin, toilet and bidet. The beds were two singles that were really comfortable with very smart Italian bases. Go through the patio door to a very lovely view of Naples bay and islands which can be enjoyed either on the deck chairs or sat at the table with a glass of wine. If the sun gets too much, the balcony has its own electric sunblind! In the main part of the room there is a wardrobe with a huge number of quality hangers, safe, aircon and TV with a few English channels. Only a couple of socket outlets (EU type) plus one USB by the mirror. Kettle, fridge, tea coffee and cream are included but no milk. Our room was cleaned daily by Franchesca who did a great job. Breakfast is buffet style and was surprisingly more than the typical Italian style. Along side the usual croissant was cereals, bacon, scrambled eggs, mushrooms etc just choose a table and sit where you like. Dinner, on the other hand, is a little more formal. A table is allocated to you on the first visit and this will remain your dinner table throughout your stay. There is a good selection of wines and other drinks available and, if you buy a bottle of wine, they will keep any remaining and it will be on your table the following evening. Dinner is table service although there is a salad buffet from which you can help yourself. Personally, we found the meals delicious but can see that it wouldn't suit those who's first choice would normally be burger and chips or pizza. The pool is a 23m pool and during our stay the water was fairly consistently at 25 C, the clarity was excellent. There are plenty of sun loungers around the pool and no mad, morning dash. Every day there was always more than needed. Pool towels are provided and are available from the outside bar. The whole area is well kept, clean and tidy. The hotel operates a courtesy bus into Sorrento that leave promptly on the hour. You catch the return bus where it dropped you off bit at 15mins past the hour. The roads are definitely not safe to walk on, especially near the hotel where there is no footpath. However, if you ask the driver to drop you at The Bristol Hotel on the way into Sorrento, that gives the opportunity for a safe walk (with footpaths) with stunning views and it takes around 15 to 20 mins. All in all, we had a fabulous holiday there but with one issue that would prevent us returning and, sadly, it's not something the hotel can do anything about; the traffic! It is absolutely horrendous. Traffic engine noise from motorcycles, cars and buses sounding their horns at almost every turn in the road (and there are plenty!). Couple that with the choking, nauseating fumes mainly from two stroke scooters, it really didn't encourage us to spend much time on our balcony I'm afraid. In town you must keep your wits about you too. Motorcycles, scooters, electric cyles and electric scooters and sometimes cars just appear in what seemed to be very busy pedestrianised areas. Crossing the road is an experience, there are zebra crossings but I don't know why. Drivers, including police, just ignore them and some even accelerate towards you to get you out of there quicker. If you suffer from any lung condition please take a good supply of inhalers.

Owner Response, 26 Mai 2025

Dear Oracle_AI Thank you so much for your wonderful review! We truly appreciate your kind words about our staff, the hotel, and the beautiful views. We're thrilled you had a memorable stay and hope to welcome you back again—despite the local traffic challenges! Regards Ugo Di Maio

"Pleasantly Surprised"
mhuis, 24 Mai 2025

We arrived not knowing what to expect and were only pleasantly surprised by our experience. Staff made us feel welcome right away. We had a spacious room, well appointed and comfortable, with a balcony sea view. Breakfasts were unremarkable but the dinner options were superb. The only downside was the hotel's distance from Sorrento, which required taking a shuttle that departed every hour on the hour. The fitness center was nominally equipped. There are accessible walking/running trails nearby to compensate.

Owner Response, 24 Mai 2025

Dear mhuis Thank you so much for your lovely review! We're thrilled to hear that you had a pleasant stay and that our staff made you feel welcome from the start. It's great to know you enjoyed the comfort of your room and the stunning sea view. We appreciate your feedback about breakfast and the fitness center, and we're glad the dinner options and nearby trails made a positive impression. We hope to welcome you back soon! Regards Ugo di Maio

"Great place to stay."
daggy1st, 22 Mai 2025

A perfect week away. A surprise holiday for my daughter's boyfriend as he's having a milestone birthday this year. He had no idea the better half and myself were coming along so we started the week by creeping up on him at the pool bar. Can't fault the hotel, bed, breakfast and evening meal package booked. And the food was excellent. We had a great room, the balcony was so big we could have had a 5-a-side game on it. Cleaners were excellent. We found we were the last to leave the bar each night usually leaving either Nino or Giovanni to clear up after us. Special mention to Dima the young barman who was very helpful. An hourly shuttle bus helped us get to and from the centre which was a great help and the hotel was ideally placed for being picked up for trips out. We got home and said 7 days wasn't long enough 10 would probably have been even better. Highly recommended.

Owner Response, 22 Mai 2025

Dear daggy1st Thank you so much for your wonderful review! We're thrilled to hear you had such a memorable week with us – what a fantastic way to celebrate a milestone birthday! It sounds like the surprise at the pool bar was a great start to your holiday. We're glad you enjoyed the hotel facilities, the food, and your spacious room – we had to smile at the idea of a 5-a-side game on the balcony! It's also lovely to hear your kind words about our team, especially Nino, Giovanni, and Dima – we'll make sure they hear your compliments. We're so pleased the shuttle bus and location worked well for your plans, and we completely agree – 10 days sounds even better! We'd love to welcome you back again soon. Thanks again for recommending us! Regards Ugo di Maio

"Top marks La Solara"
thunderguts, 07 Mai 2025

We are staying at the La Solara now as I wright this if you're visiting the hotel and need to ask a question let me know, The rooms are very clean as is the hotel We are in room 218 it's a sea view it's amazing The restaurant is very nice The pool side is amazing The staff are the best There is a hotel bus takes you into town every hour it starts 8 am the last pickup back to the hotel is 23,15 pm. Any questions just ask.

Owner Response, 07 Mai 2025

Dear Thunderguts Thank you so much for your kind message and for taking the time to write while you're still enjoying your stay at La Solara! We're so pleased to hear that you're happy with your room, the sea view, the restaurant, and the poolside area — and especially that our staff has made a great impression on you. It means a lot to us that you're willing to help future guests with your insights. We hope the rest of your stay continues to be just as relaxing and memorable. If there's anything you need during your time here, please don't hesitate to let us know — we're always happy to help! Warm regards, Ugo di Maio General Manager

"A lovely hidden gem with spectacular views! "
HardyFamilyCleveland, 06 Mai 2025

A lovely hidden gem! Lovely clean hotel with spacious rooms, we stayed on the first floor with huge balcony overlooking the pool. The balcony had a table and chairs and two sunbeds and the views were fabulous. A free shuttle bus runs every hour into sorrento town and takes about ten minutes. The last bus back is 1115pm from town to the hotel. Taxis are extremely expensive so if you miss the last bus back it will cost about €30 Breakfast was lovely with lots of hot and cold choices, various cheeses, bread yoghurts, waffles and pancakes and a good selection at a gluten free table. Evening meals were always delicious Traditional Italian food. Only thing we missed was potatoes which weren't served with meat, it was salads and usually carrots! The outdoor pool area was lovely and the pool was heated so although it was early season, we could still take a dip in the pool. The rooms were very spacious with huge queen size bed, wardrobe with lots of hanging space and a free safety deposit. A fridge with mini bar and hairdryer. Evening entertainment was okay but not our thing and aimed at older guests. There was a good selection of drinks and cocktails and the house wine was lovely and very reasonable at €13 and bottle! Our room was cleaned daily and fresh towels whenever needed. We stayed over the Easter weekend and the maid surprised us with a huge chocolate Easter egg on Easter Sunday which was a lovely touch! The only negative about the hotel was you sign for your drinks and they charge them to your room and you pay what you owe when you check out! We don't like this practice so we asked to pay our bill half way through our stay so we knew how much we owed. It turned out someone had ordered drinks and charged them to our room number, the reception staff investigated it and removed the cocktails from our bill that we hadn't had as they checked the signatures! I recommend they ask your surname when ordering drinks and not just your room number! Just be aware when ordering drinks. We had a fabulous stay and will definitely be back again!

Owner Response, 06 Mai 2025

Dear HardyFamilyCleveland Thank you so much for your lovely and detailed review! We're truly delighted to hear that you enjoyed your stay with us and appreciated everything from the spacious rooms and poolside views to the breakfast selection and evening meals. We're also very glad that the shuttle service and room amenities contributed to a comfortable and relaxing experience. Your kind words about the Easter surprise really touched us – we love adding those special touches for our guests! We appreciate your feedback regarding the drink billing process and will definitely take your suggestion into consideration to improve our service and prevent any similar issues in the future. It was a pleasure to have you with us over the Easter weekend, and we very much look forward to welcoming you back again soon! Warm regards, Ugo di Maiio General Manager

"Fantastic Service"
fionna a, 29 Avril 2025

Just returned from a great week at La Solara Hotel. The hotel is located a short distance outside Sorrento which suited us well and we took advantage of the regular and prompt shuttle service which runs throughout the day and evening. The hotel is spotless and has a lovely pool area, plenty of sun beds and a life guard on duty. Food was excellent but what sets this hotel apart is its staff who provide friendly, efficient and attentive service. A big thank you to Dima and Giuseppe for mixing some great cocktails before dinner and to Marcello, Nino, Emmanuele and team in the restaurant who work non stop from early to late and still found time to chat. This was our first time to this part of Italy and we really appreciate how everyone helped make it feel so special.

Owner Response, 29 Avril 2025

Dear fionna a Thank you so much for your lovely review! We're delighted to hear you had such a great week at La Solara and that you appreciated the cleanliness, pool area, food, and especially our dedicated staff. Your kind words about Dima, Giuseppe, Marcello, Nino, Emmanuele, and the whole team truly mean a lot — they'll be so happy to hear they helped make your first visit to this beautiful part of Italy so special. We hope to welcome you back again soon! Regards Ugo di Maio

"Great stay"
Angela M, 26 Avril 2025

Lovely hotel lovely staff we was given a beautiful room over looking the sea Food was perfect we went to a beach not far from the hotel but the walk bk up is very steep The shuttle service was great and always on time overall was a lovely holiday and we did return in august we enjoyed it just as much simply perfect all round holiday

Owner Response, 26 Avril 2025

Dear angelamH9215wp Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear you enjoyed your stay, especially the sea view room, the food, and our shuttle service. It means a lot to us that you returned in August and had another wonderful visit. We truly appreciate your support and hope to welcome you back again soon for another perfect holiday! Regards Ugo di Maio

"Spectacular view"
sjt8, 18 Avril 2025

We spent a week at this lovely hotel, great rooms which were very clean, and excellent staff. On arrival we were upgraded to a room with a large terrace and spectacular views across the bay. As we were celebrating some special anniversaries we were also given a complimentary bottle of champagne with our first evening meal. The food was fantastic throughout the week and service exceptional. There is a lovely pool with sun terrace and outside bar and lemon trees abundant in the gardens although too early in the season to swim. The hotel is located high on a hill with limited safe places to walk but a free shuttle bus ran every hour to and from Sorrento. It is the ideal place to explore the area Pompeii, Herculaneum, Naples and Capri. We also had a boat tour to Amalfi and Positano not forgetting the delightful Sorrento itself. I would recommend this hotel for its location and wonderful staff.

"A lovely vacation... really recommend."
Alex S, 17 Avril 2025

My son and I loved this hotel and the surrounding area. The staff are friendly, our room, balcony and bathroom were nice, the swimming pool is heated in April, so was lovely. The food and service are excellent. And there's a nice garden with lemon trees and table tennis, which is overlooked by an olive farm. There's also a free bus every hour from 8am to 11pm, which takes you to Sorrento and back. Otherwises it's 45 minutes walk. we visited Pompeii, Herculaneum, Vesuvius, Capri and the Almafi coast, which are all brilliant

"Gem of an Italian Hotel."
Navigate768430, 12 Avril 2025

This hotel is a real Italian GEM nestled on a hillside just outside Sorrento .Very different from our usual holiday experience .Very reasonable price for HB didn't feel ripped off with the extra costs eg bar bill . On arrival we were greeted by reception staff ,we were too early to go to room so given a lovely complimentary drink which we had in the sunny lemon Grove ,felt relaxed straight away. The hotel is very quaint & not a large oversized building so felt very intimate & welcoming .Beautiful blue tiled flooring in reception & lounge area with lovely pieces of art on walls .Comfortable seats to sit & relax looking through huge windows out onto beautiful view of the sea in the distance . Our room 402 not overly big , unfussy, but had all expected amenities tea & coffee mini fridge & free WiFi ,Yet again very pretty tiled floor & a blue & yellow theme. Toiletries are supplied in the bathroom.Spotlessly clean in all areas . Dining mostly great with some delicious Italian meals to choose from a different daily menu in the evening,breakfast lovely with fresh fruit pastries etc, Hotel supplies free of charge bus shuttle service every day on the hour to Sorrento also return journey at 15mins past the hour. The staff all went out of their way to be pleasant & courteous. Would recommend La Solara to family & friends not sure it's overly suitable for people with school age children as not much to keep them occupied except for the pool. A very lovely Italian experience.

"Never disappoints!"
beverleylancs, 01 Novembre 2024

What can I say our return visit after a few years away ( we have lost count possibly our 10th visit) did not disappoint. The service, cleanliness, friendly atmosphere had not changed despite some of the familiar faces having moved on. High standards as always and the food as delicious as always. The pool area is kept immaculate and always a sunbed to be had no 6am dash needed here! The shuttle bus runs like clockwork and saves the walk back up the hill! The road down to town can be busy and the hotel don't recommend you walk down to town but we do! We have done it many times and the traffic does respect walkers, the views walking down are spectacular and it uses some of the calories eaten during your stay!! There is a beach area more or less opposite the hotel, reception will direct you, it can be a tough walk back especially in the heat so take your time! Overall we enjoy the excellent service and the pleasant, relaxed atmosphere of this hotel and that's why we return. Thank you La Solara once again for a wonderful holiday and we are looking forward to seeing you all again in September 2025. Enjoy your your well earned rest.

"Visiting Sorrento for peace and tranquility...... check this hotel out."
AnniDYorkshire, 27 Octobre 2024

I visited 14 - 21 October together with my husband on the recommendation of my brother who has visited this hotel several times. At his suggestion we paid for a sea view and we were so glad we did as the view is spectacular, we were on the 4th floor. The room and the whole hotel is spotless, thanks to the army of housekeepers. The food is brilliant with huge portions (far too much really) and special thanks to all the staff who put together and worked so hard for the gala evening. The mini bus is a big plus for the hotel being located where it is a couple or so kilometers outside Sorrento itself, the journey takes around 15 minutes into/out of Sorrento. Whilst we were there we had a massive storm which lasted from Thursday evening through to Sunday morning. That in itself was an amazing sight with the thunder and lightening. Most guests were tied to the hotel and Sorrento itself was badly flooded which was so awful for all the shops and people who live in and around. There was a mud slide around the corner from the hotel which blocked the main road into Sorrento but a smaller bus was found to replace the hotel mini bus and even though it meant having to go over and around a mountain on the very narrow roads, the driver managed to get those who wanted to venture out, get into Sorrento safely. We booked a half day trip to Herculaneum via the Tui rep which was great and it had a fantastic guide. We also booked a trip on a little mountain train which I was told is brilliant but this was cancelled due to the weather. Might be worth having a look at this trip if you visit this hotel. The pool is warm and large, even I went in which is a rarity. There are lots of sunbeds and a sun terrace too. The staff and Tui rep are all brilliant as previous guests have said. They must have had a pretty bad time getting into work during the storm but service was never interrupted, still smiles all round. I would like to mention Dimo and Giuseppe in the bar who are super friendly and the manager of the restaurant Marcello who ensures everything runs like clockwork and has a great sense of humour. The waiters run around none stop and are totally professional. and friendly too. The reception staff are also second to none and really helpful with a vast amount of knowledge. If you are looking for something out of town with great food, lovely people, peace and tranquility then you really should be putting La Solara on your list. Anni and Ian UK

"Another great stay"
B S, 25 Octobre 2024

Just returned from a 2nd visit at the superb La Solara. Located in a quieter part of Sorrento around 3km from the centre supported by an all-day hourly courtesy bus. The quality of the hotel is so good in virtually all respects. The rooms, lounge, restaurant, pool areas are excellent. The staff could not be more welcoming, helpful and friendly. Antonio and Tina on reception, Giuseppe and Dimo in the bar and all the guys in the restaurant and the cleaners all did a brilliant job and we thank them for making our stay so memorable once again. Thank you all !!

"Wonderful hotel and great value for money!"
Indian2009, 24 Octobre 2024

Excellent hotel. Great value for money. Gave us a quadruple room for our family (2 adults 2 gfirls 14 and 7). We were there for 2 nights but had to cut short our trip to 1 as we had a black swan event during our stay : Catastrophic rainfall due to which the are was floosed. They agreed to our leaving after 1 night. We wanted to visit Capri and the Amalfi coast but considering the flood like situation we just left after using it for a night. Impeccably clean, this hotel is located slightly out of 1 Sorrento. A 10 min drive I guess. They have a shuttle too. Fabio in the reception was helpful and goo twith all mail communication. they huided us with a alternate route to the hotel as the hotel experience a landlside near it beaue of rains. Rooms very cosy. Furnished in a Victorian manner. Rooms had gleaming floor tiles which was a nice touch. Breakfast room was large and hd great views of the sea. Too bad we werer there during a catastrophe. We will come back!

"A fantastic hotel for Sorrento"
TaylorsTeaPot, 20 Octobre 2024

Myself and my new Husband decided to spend our honeymoon at this hotel, we really wanted to stay in Sorrento and came across La Solara as the location was great, the reviews on here were really good and reassuring and they also offered gluten free options as I have Coeliac Disease. Overall, we were very happy with our stay at the hotel. The highlights were definitely visiting Sorrento itself, and the surrounding towns/cities: -Sorrento - we visited twice as there's so much to do/see, fab shops, lots of eaterys (great for gluten free!). -Pompeii, Mount Vesuvius (booked a tour through Tui - it was okay but rushed) -Capri (I wouldn't recommend visiting here. Too busy, overpopulated and very expensive. We spent most of our time queuing or waiting for transport to get in & out of Capri. Don't waste your time. -Amalfi Coast; Positano, Amalfi & Ravello (all beautiful places!) (We booked a tour through Viatour; which was really worth its money & time!) -Herculaneum (caught the train ourselves, so glad we did as we thought the tour to Pompeii was rushed and we barely saw the sights). Back to the hotel; here are my pros & cons: Pro: Clean, well-serviced, friendly staff - very accommodating Pro: Great evening meals - three courses every evening. If you have a food allergy, the manager on the night will speak to you every evening to sort your dinner. Pro: Location! Great spot, out of the way of the business of Sorrento. The hotel run a shuttle bus service every hour which was so handy for us! Pro: We checked in late to the hotel - we emailed ahead and they sorted a plate of food for us to have at midnight. Con: We did email in advance to share the news it was our honeymoon. On the Tui website, it says for special occasions, a complimentary bottle of fizz will be placed in the room. This didn't happen - we were quite disappointed! Con: The pool was cold and it does shut at 6pm. After a day of sight-seeing/ traveling, we'd of loved to have spent some more time by the pool. Con: Our bedroom was located above the reception so we were woken up every morning around 4am-5am with delivery vans. Not very relaxing for your holiday. Con: The mattress and pillows were sadly rock hard. The shower was old and sprayed water everywhere. In summary, I would recommend this hotel but I wouldn't stay again because the target audience was quite a lot older than ourselves so we found the evenings lacking so we did pop into Sorrento for the night life via the shuttle bus. The decor is also very traditional (not a problem) but not my taste either. The breakfast was okay but having toast and scrambled egg every morning was lacking. The staff were so friendly and very generous, nothing was a problem, especially being gluten free, we both felt looked after and happy! We both had a lovely honeymoon. :)

"La Solara"
jim_e_a, 17 Octobre 2024

We're in agreement with other reviewer comments - top marks for cleanliness, it's spacious, quiet, friendly, attentive, the food is also excellent - our room was really nice with a big seaview balcony, the 23x12m pool, pool area and bar section are also impressive. The staff seem like a big family and this gives the hotel a very homely friendly feeling. As one other reviewer noted, it's not really suited for post evening meal strolling roundabout, but the excellent shuttle bus will zip you into and back from Sorrento in no time. One local highlight is if you cross the road, head towards the beach, turn right in the olive grove onto a path - this brings you to the cobbled path to Bagni Regina Giovanna, a grotto to swim in and the bay adjoining where if you swim to the rocks and you have a waterproof camera you'll get a dramatic Vesuvius photo. We had this bay to ourselves one lunchtime for about 20minutes, it was magic and I'll never forget it. Holidays are about memories after all, and we've got some fine ones from here, Grazie Mille, Hotel Solara.

"Great place for a relaxing holiday"
674evelynf, 10 Octobre 2024

A lovely hotel with all the amenities you could wish for. The staff are very kind and helpful and nothing is too much trouble. The food is excellent - I was wondering what to expect given some of the comments from previous reviewers but there is something for all tastes and the fish dishes are particular good. The gala dinner on the last night is superb and the event itself lasts for 2 hours with several courses to be enjoyed plus an excellent piano player!! However if you want to walk to the nearby attractions of the main town this isn't possible as it is a good 10 minute ride by the very convenient free shuttle bus. This runs until 11:15 in the evening so if you want to travel into Sorrento itself you can. I personally like to go for a walk after dinner but this isn't achievable as the road is very narrow with a lot of traffic most of the time and dark at night with nowhere close by to go to. This is the only minus I could find. The rooms are very well appointed with a safe and a mini bar and mine was spotlessly clean. The hairdryer is of the usual hotel standard so would suggest taking your own if you want something more powerful. Also the room description says that an iron is provided in each room which isn't the case. The pool, bar and restaurant are all really well served with a good menu choice at lunchtime. There are a number of trips to various places - the Amalfi Coast Gems is particularly good even on a drizzly day. The half day to Pompei is very interesting but be prepared for lots of walking during the 2 hour site visit with lots of rugged terrain so if you're infirm or a bit wobbly I would suggest to give it a miss. I was told that both the Lemon Farm and the Pizza making trips are particularly good but unfortunately didn't have time to go on either myself. All in all I had a lovely holiday and would pass on your thanks to all the staff for their care and attention. Ciao for now!!

"The beautiful La Solara"
MichaelD440, 07 Octobre 2024

Once again we had a wonderful 9 nights at this beautiful charming Italian hotel. The staff gave us a brilliant welcome and as is normal the relaxation began immediately. We had a beautiful comfortable room as always which was kept spotless by the housekeeping team. The entire hotel is so clean its a credit to the staff. We go half board every time and the chefs once again kept us very well fed indeed - the food is wonderful and its very satisfying for us to not have to worry about the standards as Marcello and his team consistently deliver. We feel very comfortable at La Solara and its the perfect place for us to relax for our entire stay. The staff throughout the hotel are amazing - friendly and professional and this approach is a major reason why we keep coming back.T here is a peace and calm that surrounds La Solara and its' team. Thanks to everyone at La Solara - see you all in June 2025! Mick & Nuala

"Wonderful hotel in the beautiful Sorrento Hillside"
katea542, 06 Octobre 2024

Excellent location for day trips out to the Amalfi coast and Pompeii! This hotel has been a wonderful base after our busy site-seeing holiday! It was a great location to reach Ravello, Pompeii and Nerano by car and Amalfi / Positano / Capri by boat. The hotel runs a free hourly shuttle bus into Sorrento which made getting into the centre much easier. Highlights- • Delicious 3 course evening meal with a variety of choices and children's meals on request. Breakfast had pancakes, smoked salmon, bacon, eggs and cereals and lots more! • Massive pool with lots of sun loungers and towels provided. • The views! The hotel is set in the beautiful hillside of Sorrento with incredible sunset views during our evening meals. • Comfortable bar area to relax with a cocktail and live music of an evening. (Live music was on 3 times during our 8 night stay) • Helpful, welcoming staff who go above and beyond to make your stay as enjoyable as possible. • Family friendly. My son had requested a milkshake (not on menu) and the wonderful bartender made him a delicious one each evening! I would 100% recommend this hotel to anyone wanting to visit Sorrento and the Amalfi coast.

"n ice hotel"
netllama, 06 Octobre 2024

We spent 3 nights here. Overall, its a nice hotel. The staff are friendly and helpful. The shuttle is really great, running once/hour between 8am & 11pm. The breakfast buffet was fine, but had no variety from one day to the next. The only downside is the location is too far to walk into town, so you really do need the shuttle (or some other transportation) any time you want to go anywhere. The wifi worked well. The AC is a bit weird, as it won't cool much lower than 20C, even if set lower.

"Beautiful location with staff who go above and beyond to make your hoilday special"
kalapav, 04 Octobre 2024

We have just returned from a week at the wonderful La Solara Hotel in beautiful Sorrento. I had read lots of reviews from holiday makers who make return visits to the hotel over a number of years and it's easy to see why they do! From the moment we arrived we were made to feel welcome. A buggy met us at the coach and took our cases to reception where we were met with snacks and a glass of Prosecco and shown to the bar to wait for our rooms to be ready - which were earlier than the 4pm check in time. Nothing is too much trouble for the staff at the hotel and they all go above and beyond to ensure your stay with them is perfect. The reception staff (especially Tina with her warm smile) are on hand to help you book trips (boat trips to Almafi and Capri were brilliant and well organised) and restaurant reservations as well as answer any questions about the local area - we managed to mess up the safe combination but this was no problem and easily sorted out! You always get a cheery Ciao and a wave when you enter reception. The food is exceptional, we loved that you were allocated the same table for dinner every night as it took the stress out of finding a table. My husband is gluten free and Marcello went through the menu every night explaining what he could choose - the choice wasn't limited to one item! At breakfast my husband was presented with a tray with a good variety of options in addition to the other varied breakfast choices. All the staff were able to go through his choices and we never felt that this was a problem (unlike the Uk at times!) Carmine, Nino and Sonia make sure you're well looked after and have everything you need. The whole dining experience makes you feel very special and everything is of high quality and the presentation is exceptional. The Gala Night was brilliant with a pianist playing in the back ground plus you get a chance to show your appreciation to the chefs. There is a very chilled atmosphere - just what you want on holiday! We were celebrating our 30th wedding anniversary and was presented with a bottle of Prosecco on our first night which was gratefully received - we didn't drink it all and it was waiting for us in an ice bucket the following night. The rooms are spotless (and believe me I'm fussy!) the housekeeping staff work hard and rooms are cleaned daily and fresh towels provided. Again the housekeeping staff and friendly and greet you with a cheery Ciao. We didn't come across one member of staff who didn't engage with you. We opted for a sea view with a terrace and it was worth every penny of the supplement - the view over the bay and towards Ischia is breathtaking. The pool is maintained to a high standard with a friendly life guard on hand. Plenty of sun beds overlooking the Bay of Naples and towels are provided. You can order drinks and snacks from the pool bar. The public areas of the hotel are spotless and tidy and the bar is relaxed and roomy. The bar staff are friendly and courteous. There is an hourly shuttle bus into Sorrento (takes you down on the hour and returns at quarter past) this is a massive bonus for the hotel. It's never late and drops you minutes from the main centre close to everything including the train station. The driver is experienced and friendly. We had an early departure and breakfast was laid on so we could eat in the restaurant before leaving. Once again our departure was seamless with the buggy taking our cases to the coach. Everything about our stay at the La Solara was exceptional and we feel very lucky to have found such a wonderful hotel. We will, like other travellers, be returning in the future and can't wait! Thank you to everyone at the La Solara for making our holiday so amazing with memories we will treasure forever. If you're looking for a relaxed holiday in authentic beautiful surroundings where the staffs' main aim is to ensure you have a wonderful time then look no further than the La Solara.

"Fantastic place to stay. "
jnb1844, 02 Octobre 2024

Fantastic place to stay. We didn't expect a lot from this hotel due to it being lower priced than most we looked at booking. We were wrong it was a great place to stay. The staff was fantastic, addressing us by name and going above and beyond in taking care of us. Tina at the front desk helped with so many items I needed to deal with, business related, not room. Booking transportation, photocopies. Ect. Being a "foodie" we like to get out and try various restaurants. The restaurant and lounge were so wonderful we ate there 4 nights in a row! I NEVER DO THIS! It was that good. Giuseppe the bartender was great getting our orders and making fantastic cocktails. Marcello in the restaurant was also a bunch of fun. I look forward to returning to this hotel.

"La Solara Hotel"
paula f, 01 Octobre 2024

This hotel is situated in fabulous setting just outside main sorrento. There is a beautiful beach with bars and restaurants (sun loungers and umbrellas are 10 euros each). This is accessed down a steep winding road opposite the hotel, you can pay 10 euros to get a tuk tuk back up or if you are reasonably fit you can take a very slow walk. The shuttle bus runs perfectly on time and drops you a short walk from the main centre of sorrento hourly. Food is really good quality and taste, we always found something on the menu each night that we liked. However the gala night only has a choice of two main meals which wasn't to our liking. But we found sorrento has plenty of restaurants to eat out in. The hotel and rooms are spotlessly clean. We did find the mattress very hard and would suggest you ask for a topper. The shower head in our room sprayed out of the bath and needed to be replaced or fixed. Also the plug sockets are 3 pin sockets and our 2 pin Eu adapters did not fit. You can ask at reception for adapters but not sure how many they have available. All in all this is a beautiful hotel with great staff lovely views and food. We would highly recommend it.

"Excellent base for seeing the Amalfi coast ."
Louie c, 28 Septembre 2024

Lovely hotel , very welcoming, the minibus service was excellent into town , would highly recommend. The pizza and curly chips were excellent. Marianna the TUI rep was great, very helpful and we did the trips to Caprì for the evening and the little land train was well worth doing .

"Good Hotel out of the Centre of Sorrento"
djhall1, 22 Septembre 2024

We stayed 13-20 September in a first floor,sea-view room -suggest you have this ( room 114) The room is a bit dated and not a great shower ( bring your own shampoo!) but a comfortable bed -though we asked for a twin,and a king was provided. Staff are nice and helpful. The hourly free shuttle bus was reliable and a big plus if you are out of town. Plenty of chairs by the large pool ( no need for the 7am towels!) We had half-board.Evening meals were fine,and the Sunday gala was impressive. Breakfast was the let down ( we did highlight this at reception) Not much replenishment after 9am ( funny -waiter checked his watch!) and the offering I thought was below 4* -poor bacon and lukewarm egg ( when replenished!) The plates of salmon and cheese were not replenished well. We were charged for breakfast water and evening ( twice the cost!) This was a surprise at check-out - a bit petty as no other water was offered. I'd put La Solara at 7/10 -the minuses being breakfast and uninspiring room -most of clientele were older Brits so not an all bells and whistles exciting one. -more a safe,quiet,reliable one -which is good if you like it that way. Photo -from room 114 ( I'd recommend a sea view - high up)

"Nice hotel for a relaxing holiday"
MrsB193, 17 Septembre 2024

We booked a quadruple room for 4 persons. Two adults and two teenagers. In my opinion what we received was a triple room with an extra bed. The 2nd single bed was in what I would call the hallway between the bedroom and the bathroom. The room was dated but clean. In fact, the room was cleaned every day and fresh towels and sheets as requested. Beds and pillows were very comfortable. The room had a mini fridge, Tea/coffee maker, hairdryer and a safe. Shampoo, Conditioner and bodywash was provided but I would highly recommend that you bring your own. The pool area is very nice, and we never had an issue getting a sunbed and umbrella regardless of the time of day we arrived. I really like the addition of a face shield on the sunbeds. Towels were provided. There is a restaurant and the pizza, and burgers were very good, but I did not enjoy the pasta dish that I had. Pina coladas were excellent and a favorite of ours. You can not pay as you go and must add everything to your hotel room. I found this a hassle with teenagers and my bill was much larger than expected at the end of the week. I could not be sure that we had received everything on the bill, however there were ice-creams on the bill, which I know we did not get, as we don't eat ice-cream. They removed these from the bill, but it made me wonder what else was perhaps not ours. This would probably be easier as a couple but a pain with teenagers. We have had this before with other hotels that we stayed in by in those hotels we could check our bill daily online. There really isn't any entertainment. Teens had music on their phones so that worked out fine. I didn't see any entertainment advertised for nighttime. The Shuttle bus is very convenient but came back to the hotel around a 11pm and we often wanted to stay out. Don't panic if there seems that there are not enough seats on the bus. They will fit you on. Four of our days we took the 1st shuttle into Sorrento so that we could get the ferries to one of the Islands. This worked out well. Tina and Antonio at the front desk were very helpful before and during our holiday. Brilliant asset to the hotel. As a young boy the pool side bar who was very pleasant.

"Highly recommended hotel"
Lorraine O, 15 Septembre 2024

What a wonderful, clean and friendly hotel. Lovely welcome with the golf buggy to take us up the hill to the reception then a chilled glass of Prosecco. Room was large, beds comfortable and very clean in fact, everywhere in the hotel was kept spotless and staff very friendly. Carmine and Dimar deserve a special mention from us and thanks to Marcello for giving us a lovely table with a beautiful view (we didn't even ask for a change) it was perfect. Shuttle bus to and from the centre (10 minute journey) was comfortable and always on time. We used it every day. The food in the restaurant was absolutely delicious and the Gala evening was special. Breakfast was a wonderful start to the day and the evening meal portion sizes were huge and menu varied. Always something for everyone. Half board is definitely recommended. The pool area is spotless, the pool is really big, always enough room in the pool for people to play and others to swim. Sun beds were comfortable and there was always a bed to be had and towels were provided. I would recommend this hotel, the location just outside the centre of town is ideal. Very scenic journey to town on the shuttle provided free of charge.

"Amazing Hotel"
chriso204, 15 Septembre 2024

This hotel is a small family run hotel. When we arrived our first impressions was it was a 70's style hotel But as soon as we checked into our room the cleanliness and condition of the hotel was amazing The staff were very attentive and professional nothing was too much Excellent shuttle bus service to Sorrento which runs every hour Food was good , large portions and good quality ( silver Service) Would highly recommend this hotel for anyone wanting to stay in Sorrento

"A great find!"
Corrina F, 13 Septembre 2024

This is a really lovely hotel and we thoroughly enjoyed our stay. Everywhere has a great feeling of space, including our rooms - the beds are big and comfy. The hotel is so clean, the staff are really friendly and helpful, the food was delicious, the lifts work, the pool was a great size and never a problem getting a sun lounger or clean towels. We loved the shuttle bus service as it ran every hour on the hour until late at night - that was a massive plus as it saved us a lot of money in taxis. A lovely view across the bay of Naples. I would have no problems recommending this hotel. It was a real find.

"La Solara - rest and relaxation."
smallinder61, 11 Septembre 2024

A very enjoyable week's stay at La Solara in Sorrento. Extremely comfortable, very clean, quiet and relaxing hotel. Fantastic swimming pool, plenty of sun loungers and towels always available. Attentive pool staff, efficient and friendly. The restaurant serves a buffet breakfast with a range of hot and cold foods and a variety of coffees, teas, juices and bottled water. Dinner is waiter service, with a menu of freshly cooked dishes available. The dining staff, lead by Marcello, are very friendly, helpful and professional and the Gala Night Dinner on a Sunday evening is a great opportunity for diners to dress up and enjoy the hospitality of the hotel at its best. Big thanks to Mario who drives the curtesy shuttle bus expertly to and from the town centre, this is a gem and runs throughout the day. Reception staff are real stars, going above and beyond to make your day run smoothly, organising trips, transport, and suggesting helpful ways that you can get the most out of your time on the Amalfi Coast. The hotel is located on the outskirts of Sorrento and so is not as busy and noisy as hotels nearer the centre, this is one of the reasons that makes La Solara the perfect place for people who are looking for something a little more sedate and relaxing. Grazie!!!

"Amazing!"
Heather B, 10 Septembre 2024

Our 2nd visit to La Solara. It has everything we could want. The staff are so friendly and helpful, but professional with it. You only have to ask if you have a query and they will help. Carmine and Dimar deserve a special mention from us and thanks to Marcello who runs a tight ship but is so lovely. The hotel is immaculately clean, the restaurant serves a huge variety of food which is hot or chilled as appropriate. Lovely relaxing hotel with a grest pool. Shuttle bus into Sorrento when you want something livelier Highly recommended

"Lovely, friendly and chilled smaller hotel"
Ian2904, 06 Septembre 2024

Just returned from a great holiday in Sorrento staying at La Solara. As mentioned in other reviews we found this a lovely smaller hotel, outstandingly efficient and friendly staff, rooms clean and comfy and a very chilled place to stay after heat of the 30C August sun. We had a sea view room with a balcony which was exactly as shown in the advert. Breakfast is a buffet from 7am and the evening meal is waiter served from 6:45pm. Good quality mainly Italian style food. There is a small local resort of Puolo that you can see from the hotel. It is around 15 minute steep walk down the road to a typical Italian busy beach with sea front restaurants. The hotel is around 3kms from the centre of Sorrento and offers an hourly totally reliable free shuttle bus which takes around 10 minutes to the hotel drop off point on the Via degli Aranci. The local roads have no footpaths so walking into town would be a bit scary. There is a public bus stop just across from the hotel, but we didn't try it as we geared our days around the shuttle times.

"Fantastic holiday, amazing Gluten Free menu."
Paul A, 02 Septembre 2024

Just returned from a week here, great holiday. I'll agree with most other reviews, lovely smaller hotel, brilliant friendly staff, rooms clean and comfy if a little old, one plug + 1 USB port means a rotation system for your devices! For older kids happy to swim/sunbath as no activities. Regular free shuttle bus is great. Great pool and service poolside. There is a mini market about 10min walk away BUT it's along a road with no pavement, and everything they say about Italian drivers is true, probably better (and safer) using their free shuttle bus to go into town. My main compliment is for the gluten free food though. With a Coelic child we've had problems on holiday before, we emailed the hotel prior and they were very reassuring in their quick reply about their gluten free options, but the service and choice is brilliant. All staff were aware of the options he could have, and to be honest there was rarely a choice on the menu that was excluded, all their traditional and local dishes were 90% a GF dish, at breakfast huge range plus they always came out with some extra breads/pastries/snacks without even asking. All waiters knew without having to go and ask what he could choose from the menu. (we didn't have anything from the lunch snack bar so cannot comment on that but would suspect same high standard is met) If your a Coelic person have no concerns about booking here. We plan to return in near future.

"Very good - rooms tired though and dusty"
Britraveller, 31 Août 2024

This hotel has lots of positives. I echo what everyone states on this review site and that is the attitude and efforts of the staff - especially the restaurant, bar and pool staff. They are really fantastic. So service orientated and professional and helpful. The food is very good too. Beautiful pool and sunsets from the bar area. However…the bedrooms are tired. The hotel does need some money spending on it very soon. The gym was full of broken equipment, pretty much not useable and in a damp aera. Also our room was in a corridor that smelt damp. The bathroom was tiny and needed updating. Standing in a small bath to take a shower is not really 4* in my opinion, especially when the bathroom is so small in size. I also felt the rooms were very dusty. There were cobwebs in our corridor and spiders in the ceiling corners. Our room was incredibly dusty, also cobwebs in the wardrobes, the balcony was quite dirty too and we only had one deckchair, the other had no seat fabric - again not 4* in my opinion. Tip: if you are travelling with teens (maybe age 10+) the family rooms aren't large enough in my opinion. Lack of storage, very cosy living quarters. I would opt to book two rooms instead for a family of 4 with 2 older children. I would recommend this hotel however it needs a refresh. Thank you to the staff who were just so memorable and went above and beyond.

"Never Fails to Impress"
CoxFamily_12, 28 Août 2024

La Solara never fails to impress. We have stayed here many many times and each time we have an amazing holiday. The hotel is situated just outside Sorrento town centre which is a welcome relief from the hustle and bustle in Sorrento. The hotel shuttle bus is perfect and only takes a very short time to its drop off point and collection point. The hotel location is also perfectly located to walk down to a local beach which has an area for the public to bathe as well as rented sunbeds and umbrellas. La Solara hotel has wonderful facilities and the staff are very welcoming, friendly and helpful. It is lovely for us to see so many staff familiar faces on our return visits. We booked on a half board basis so we could enjoy the amazing evening meals. We also enjoyed a light lunch at the pool most days. The hotel is a place where you can relax, enjoy the meals, take in the views from the pool area and some hotel rooms. If you are looking for nightlife and lots of entertainment then this is not the place to stay. This is one of the main reasons we do stay at La Solara and it would appear that other guests at the hotel are staying there for the same reason. The cleanliness of the hotel and its rooms is of a very high standard. This has always been the case. We also booked a room with a view and balcony overlooking the bay which we enjoyed sitting on a most days. We will certainly be back to see everyone. Thank you for a wonderful holiday.

Owner Response, 28 Août 2024

Dear CoxFamily_12 Thank you for your incredible review and for being such loyal guests at La Solara! We are thrilled to hear that we continue to impress you with each visit. It's wonderful to know that you appreciate our peaceful location just outside Sorrento, as well as our shuttle service and easy access to the local beach. We're also delighted that you enjoyed our fantastic facilities, cleanliness, and the warmth of our staff. Thank you for highlighting our half board meals and the beautiful views from your room. We look forward to welcoming you back for another relaxing holiday and can't wait to see familiar faces again! Warm regards, Ugo Di Maio General Manager

"Brilliant food"
StaceyKay22, 27 Août 2024

This hotel is almost 5 stars because the food is exceptional in the evenings! Some of the best food I've ever had and the main reason we chose this hotel. The rooms were a little dated but spacious and clean and we were not in them long. The pool area is nice but we didn't use it much. The complimentary shuttle bus service is great down into the centre of sorrento as it is a bit too far to walk along the main road.

Owner Response, 27 Août 2024

Dear StaceyKay22 Thank you for your fantastic review! We are thrilled to hear that you enjoyed our exceptional evening meals—it's wonderful to know our food was a highlight of your stay. We appreciate your feedback regarding the rooms and are glad to hear you found them spacious and clean. It's also great to know that you found our complimentary shuttle bus service convenient for getting into Sorrento. We hope to welcome you back for another memorable stay soon! Best regards, Ugo Di Maio General Manager

"Amazing honeymoon/anniversary"
martin b, 24 Août 2024

Don't normally do this.but I have to.This hotel is amazing from getting in at midnight,we checked in was shown to the restaurant where food was laid on.we had room 308 which had an amazing view of the sea,had everything in the room you need. The pool area is great,plenty of sun beds. The STAFF too many mention,but they are the Hotel, are amazing doesn't matter what time it is the have a smile on there face..The food can be the same each day.but well cooked and taste amazing, Sorrento is romantic and helps the Hotel has a bus that runs every hour to it. We should be back in the future as we had things to see on the coast that we didn't get to see

Owner Response, 24 Août 2024

Dear martinbP4952IJ Thank you so much for your wonderful review! We are thrilled to hear that you chose our hotel for your honeymoon/anniversary celebration. It's fantastic to know that you enjoyed your stay in room 308 with its amazing sea view and that our friendly staff made such a positive impression. We're glad you had a great time by the pool and appreciated the delicious food we serve. We look forward to welcoming you back in the future to explore more of the beautiful coast! Best wishes, Ugo Di Maio General Manager

"Great break in Sorrento."
sarahyM4946LQ, 18 Août 2024

I had a break here with my husband and 15 year old daughter to recover after the sudden death of my dad. The hotel was welcoming and spotlessly clean. All of the staff were very friendly and worked very hard to provide an excellent service. Rooms were clean and bed was very comfortable. The pool is enormous with plenty of subbed and towels provided. There was a wide variety of food choices on the menu each evening, including vegetarian options. A regular and very prompt bus service is provided on the hour. My particular favourite evening was the gala evening - outstanding food, fabulous live pianist and guests were able to applaud the kitchen staff at the end of the evening which was really lovely. Thank you.

Owner Response, 18 Août 2024

Dear SarahyM4946LQ Thank you for your heartfelt review. We are truly sorry to hear about your loss, and we're honored that you chose to spend your time with us during such a difficult period. We're delighted that you found our hotel welcoming and spotlessly clean, and it's wonderful to know that our friendly staff and comfortable rooms contributed to your stay. We're glad you enjoyed the gala evening and the variety of food options we offer. Thank you once again for your kind words. We hope to welcome you and your family back in the future. Warm regards, Ugo Di Maio General Manager

"Lovely hotel"
305SimonP, 16 Août 2024

Lovely hotel, great food and the free shuttle bus every hour was so handy. Had a really good trip and hope to come back. The staff were so friendly we couldn't fault a thing. We had some great pool days and also some great trips into Sorento. The local train and ferry's were also easy to use and reliable.

Owner Response, 16 Août 2024

Dear 305SimonP Thank you for your lovely review! We are so pleased to hear that you had a wonderful trip and enjoyed your stay at our hotel. It's fantastic to know that you appreciated our great food and found the free shuttle bus service convenient for exploring Sorrento. We're delighted that you had some memorable pool days and enjoyed your adventures into the town. Your kind words about our friendly staff mean a lot to us, and we strive to provide the best service possible. We're also glad to hear that you found the local trains and ferries easy and reliable for your travels. Thank you once again for your feedback! We can't wait to welcome you back for another amazing stay. Best regards, Ugo Di Maio General Manager

"Wonderful hotel, fabulous staff! Fantastic for allergies."
Alexis L, 16 Août 2024

We stayed for a week earlier this month as a family of four. The hotel is immaculately clean. We didn't come across anything/anywhere that wasn't completely spotless. Some of the decor is a little dated but in a charming/authentic way (this isn't a glitzy, glossy, modern mega hotel). Our room had a gorgeous sea view meaning we could take in the beautiful sunsets from our balcony. Our son has severe food allergies and so travelling can be stressful and difficult - we often choose self catering for this reason. HOWEVER, the staff at La Solara were brilliant and the dining experiences were fabulous - Marcello the restaurant director was diligent and reassuring at all times. Our son's meals were prepared separately and safely and the staff were all totally “on it” in terms of being aware of his allergies. As an aside, the food was delicious - a great mix of local dishes of pasta, fish and seafood, vegetarian dishes etc. Our kids absolutely loved the pool and the table tennis/table football. It never felt busy or crowded, and the hotel is small enough that the staff get to know you quite quickly. They are all so friendly and helpful. The shuttle bus into Sorrento is super easy and takes about 5 mins. We much preferred being slightly out of town. The little beach at the foot of the cliff is worth a wander too - water is crystal clear. All in all, we would not hesitate to recommend this hotel for a family holiday. Huge thanks (for the care taken over our son's allergies) in particular to Marcello, Nino, Emmanuelle and Sonia.

"Amazing family holiday"
Steven G, 09 Août 2024

Superb hotel. The staff all work so hard to make it a great experience and are really friendly. Room and pool area spotlessly clean. Food was really good. Lovely position with great views over the bay. All five of us agreed it's the nicest place we've stayed on holiday. Would definitely recommend and return.

Owner Response, 09 Août 2024

Dear Steven G Thank you so much for your wonderful review! We're thrilled to hear that you and your group had such a great experience and found our staff friendly and hardworking. It's fantastic to know that you enjoyed the cleanliness of the rooms and pool area, as well as the food and beautiful views over the bay. We're especially pleased that all five of you agreed it's the nicest place you've stayed on holiday. Your recommendation means the world to us, and we'd love to welcome you back in the future. Best regards, Ugo Di Maio General Manager

"I can see why people return again and again"
Phartweasels, 05 Août 2024

This hotel was absolutely lovely. The service was amazing. We arrived very late and one of the serving staff stayed up to make sure we ate some dinner (cold meat and veg and fruit). It is five minutes outside of Sorrento, but they provide a regular bus to and from town, which we used a lot. The location means it's a little quieter, which is nice. The views are beautiful, the pool and pool area was great. Lots of space and good service everywhere. The room was good and clean with a nice little terrace. The bathroom seemed a little out of date, but everything worked fine. The dining and entertainment areas downstairs were great. The decor was a wonderful mix of 1960s but it was immaculate, like it had been decorated last year! The dinners were very pleasant, with the food seeming to cater for older Brits, I would say. They brought out a cake and had everyone sing on my husband's birthday. They have a pianist one evening, which was lovely. I can see why lots of the guests come again and again. A really gorgeous place.

Owner Response, 05 Août 2024

Dear Phartweasels Thank you for your lovely review! We're delighted to hear that you enjoyed your stay with us and appreciated our service, especially after your late arrival. It's great to know that our quiet location, beautiful views, and convenient shuttle service made your experience even better. We're also glad you enjoyed the pool area, your clean room with the terrace, and the unique décor of our dining and entertainment spaces. It's wonderful that your husband's birthday celebration was special, and we're pleased to have contributed to those memories. We appreciate your feedback about the bathroom and are happy to hear that everything worked fine. Your kind words about our dinners and entertainment mean a lot to us, and we're thrilled to know you understand why so many guests return. We hope to welcome you back again soon! Best regards, Ugo Di Maio General Manager

"SUPER SOLERA"
Greekiez, 31 Juillet 2024

We came here on the 10 day break which was booked as a 60th birthday surprise for me. When I was sent the name of the hotel a few days before we were about to fly, my heart sank a little when I saw ‘Best Western' as I imagined it to be a typical American chain of hotel with no character…. How wrong was I!!! Everything that the hundreds of positive Tripadvisor reviews and more were right. The holiday was booked as a packaged deal with TUI from Newcastle. We were on a half board basis. I definitely recommend you do the HB as you won't get this level of food in town or amount of choice each night. They cater for vegetarians and gluten free eaters also. We arrived early at 2pm and greeted with a glass of Prosecco in the lounge and we were lucky to get into our room early. Our room was on the 3rd floor (316). It was a big room with plenty of storage space, comfortable bed, decent air con (bearing in mind it was 35 deg), great free WiFi , safe, minibar and a south facing balcony which faced the pool. The balcony had an airer so you can hang your costume etc (bring ur own pegs) and table and chairs and sun loungers. The bathroom was huge with loads of towels, hairdryers, shower gels etc, even a non slip mat for the bath should you wish to shower instead. Another thing I liked about our room is that they don't have those stupid things that you hang on the door if you want to have your room cleaned or not be disturbed. There's a little button that you press on the inside of your door where it lights up on the outside telling the domestics that you do not wish to be disturbed, this eliminates guests potentially from swapping the hanging notices which creates problems when they are trying to be funny! Hotel is not super modern, the tiles on the floor are beautiful and it adds a certain charm to it, we loved it. The hotel is about 10 - 15 minutes away from Sorrento town by bus and the hotel run a complimentary minibus service every hour which is a godsend. The bus fits about 28. I wouldn't risk walking there as there isn't a pathway as such and the drivers here a little, actually ALOT crazy. The bus starts around 8 and last pick up is at 11:15. All pick ups are prompt. There is a little shop about 15 mins away from the hotel, so if you're daring enough, get yourself there. We purchased things like biscuits, crisps and water. Like other guests said, the hotel is absolutely spotless and the domestics work really hard to ensure that this is maintained Food - breakfast everything there to suit your taste, even gluten free!! Fresh fruit, pastries, bread which you can toast, cereals, juices, cheese, ham, the list is endless. With dinner, there is a set menu. There are three courses ,you can also help yourself to the salad bar. The only thing I would suggest is to ask the side dish of the day is as it might not go with what you are choosing as your main (side dish might be mash or peas therefore, might not go with baked chicken, or pizza etc). Everything we had eaten was always lovely and always too much to be honest!! Gala dinner on Sunday was extra special. You are allocated a table on your first night and this will be your table for the duration of your stay for dinner, but you can sit where you want for breakfast. Views in the evening are even more amazing as you can sit and watch the Sun go down. Pool - plenty of seats so you don't have to rush at 4 am to put your towel down. The hotel provide towels. Lifeguard on duty , there's also a snack bar. You can get drinks by your bed. Drinks are little bit expensive €4 a bottle of Diet Coke but you get a free packet of crisps with it if you want. Sodas in Sorrento do seem to be costly whereas beers are just €1 more. Sunbeds are amazing because you also get the shade that goes over your head. The pool is huge and spotless and there's also a bit for the kids to play in. Special thanks to the staff for a lovely cake on my birthday dinner and For singing me a song and apologies for me getting so emotional, obviously unexpected, but a lovely surprise and for the flowers ( you also didn't have to do that) We also did a trip to Pompeii and the Amalfi which the hotel sorted. To be honest, EVERY member of staff from reception, dining and domestic have been amazing and (we can't thank or name them all as they were all fabulous) them enough for making these last 10 days the very best. Obviously we recommend this hotel. Don't be put off by the name. La Solera is simply the BEST!!

Owner Response, 31 Juillet 2024

Dear Greekiez Thank you so much for your wonderful and detailed review! We're thrilled to hear that your 60th birthday surprise turned out to be such a memorable experience, and we're delighted that we could play a part in making it special. It's great to know that we exceeded your expectations, from the warm welcome with Prosecco to the comfort of your room and the high quality of our food offerings. We're also pleased that you appreciated the charm of our hotel, the convenience of our shuttle service, and the thoughtful touches in your room. We're especially glad that our staff could make your birthday dinner extra special with the cake, song, and flowers. It's moments like these that we strive to create for all our guests, and we're so happy it made your stay even more memorable. Thank you for recommending us and for your kind words about every member of our team. It was our pleasure to have you with us, and we look forward to welcoming you back to La Solara in the future! Warm regards, Ugo Di Maio General Manager

"Amazing stay, would go again!"
erin f, 31 Juillet 2024

Absolutely amazing hotel! The staff were all lovely and accommodating, lovely clean rooms, very hygienic, good free transport to Sorrento town, massive pool! very rarely crowded and never a struggle to find a sun lounger. Catered amazing for food allergies, incredible gluten free options that were delicious and can even cater not rarer allergies.

Owner Response, 31 Juillet 2024

G6780LHerinf We're thrilled to hear that you had an amazing stay at our hotel. Our staff takes pride in providing excellent service and accommodating all our guests' needs. We're glad you found our rooms clean and hygienic, and that you enjoyed the spacious pool and the convenience of our free transportation to Sorrento town. It's great to know that our team was able to cater to your food allergies and provide delicious gluten-free options. We strive to ensure that all our guests have a memorable dining experience. We appreciate your kind words and would be delighted to welcome you back for another fantastic stay in the future. Thank you for choosing our hotel! Regards Ugo Di Maio General Manager

"Another wonderful stay"
eviemaria02, 20 Juillet 2024

This was our second time staying here, I've already written a detailed review but can happily say that nothing has changed. The hotel is very clean and comfortable, and is in such a serene location, with a shuttle bus to Sorrento that is always on time. The staff are so friendly and helpful, especially the waiters- most of the ones we remembered were no longer there, but the new ones continue to provide the same excellent quality of service, quickly becoming just as familiar, showing how well the hotel must train its staff. Thank you to Carmine, Francesco (our main waiter at dinner, who was always so kind and polite), Nino, Emmanuel, Ben, Sonia, Giuseppe, the young bartender whose name I didn't catch, and Francesco the pool attendant. Marcello was still there running the restaurant as flawlessly as ever.

Owner Response, 20 Juillet 2024

Dear eviemaria02 We are thrilled to hear that your second stay at our hotel was just as wonderful as the first. Your satisfaction is our top priority, and we are glad that you found the hotel to be clean and comfortable. Our serene location and punctual shuttle bus service to Sorrento aim to provide a peaceful and convenient experience for our guests. We are proud to have a friendly and helpful staff who strive to deliver excellent service. It's great to know that the new waiters have seamlessly taken over and continued to provide the same level of quality service. We will make sure to pass on your kind words to Carmine, Francesco, Nino, Emmanuel, Ben, Sonia, Giuseppe, the bartender, Francesco the pool attendant, and Marcello. Thank you for your continued support and for taking the time to share your experience with us. We look forward to welcoming you back for another memorable stay at our hotel in the future. Regards Ugo Di Maio General Manager

"Best Western La Solera Holiday"
ian s, 16 Juillet 2024

Just got home from a week's holiday at La Solera Sorrento,everything from checking in to leaving was first class.The hotel is spotless, the food and drinks are good and the staff are both friendly and welcoming .The pool is beautiful and never a problem getting a sun bed , so relaxing from the hustle and bustle of Sorrento Town. The hotel operates a very punctual bus service to and from town which is great.I can only recommend this place 100 percent and would definitely stay again.

Owner Response, 16 Juillet 2024

Deasr Ians159 We are delighted to hear that you had a fantastic experience from the moment you checked in until you checked out. It is great to know that you found the hotel spotless and enjoyed the delicious food and drinks. Our staff takes pride in providing a friendly and welcoming service, so we are thrilled to hear that they met your expectations. We are glad that you found the pool beautiful and that you had no trouble finding a sunbed. It sounds like the peaceful atmosphere of the hotel was a perfect escape from the hustle and bustle of Sorrento Town. We're glad that you found our shuttle bus service punctual and convenient for getting to and from town. Your recommendation means a lot to us, and we would be more than happy to welcome you back for another stay in the future. Thank you once again for your kind words, and we hope to have the pleasure of hosting you again soon at Best Western La Solara! Regards Ugo Di Maio General Manager

"Very nice hotel"
350zr1, 15 Juillet 2024

My family and I stayed 3 nights at this hotel as part of our italy trip and this was probably the best sleep we've ever had. Beds were comfortable and given the location very quiet. The hotel had a nice pool and excellent breakfast. Staff was attentive and very helpful. They assisted us even with excursions! The hotel is not modern by north American standards but very functional and comfortable. Note that the hotel is not in the center of sorrento but rather at the outskirts. However the hotel provides a shuttle to and from the hotel to the center. We used it daily and found it very helpful.

"Mostly fantastic and would return"
JadeH1991, 15 Juillet 2024

We had a fantastic time and I would definitely return to this hotel. There were a few things that let it down which is why I haven't rated it five stars. The positive - hotel is immaculately clean, I honestly don't think I've seen a lobby/ lounge so clean. - swimming pool is massive, especially for the size of the hotel - area by the pool is peaceful and we never had any trouble finding a sun lounger - free towels are provided - the chocolates put by our bed by housekeeping was a really nice touch - most of the staff were very friendly and helpful. She special mention to Dima, Carmine and Sonia who were so pleasant. - the hotel cocktails are delicious (and strong!) Guiseppe will make you anything you want, whether it's on the menu or not - the shuttle bus is fantastic and runs dot on time - free use of safe and fridge in room - we found the food mostly great, especially their pasta dishes. I also had the best tiramisu I've ever had here! The pizzas you can get from the snack bar menu are delicious and very authentic. - breakfast was well stocked and plenty of choice. We loved the little chocolate muffins with chocolate sauce inside. Negatives - air con in our room (130) was quite poor - found the beds quite uncomfortable and had to sleep with a pillow under my back - there's no bath and the shower didn't drain well - we had 3 adults staying in a twin room and it was very cramped. One of us basically had a camp bed for a week which isn't great when we had all pay over £1k for a weeks holiday.

"Fabulous, friendly hotel"
shelleydodd, 14 Juillet 2024

We loved this hotel & it's wonderful, friendly staff. Situated a little way out of Sorrento, tucked up on the hill but the peace and tranquility was fantastic. No pounding music around the pool, just the birds singing and crickets chirping. Most guests were probably middle-aged - the first week we were there, there were no children staying. The hourly shuttle bus was excellent - running from early morning until late at night. It's not really an option to walk into town as there are no footpaths and busy traffic. We did visit the local beach - walked the half mile down the hill and rented a couple of sun loungers. Quite busy with locals at the weekend but we enjoyed a day there and had a swim and nice lunch. A steep walk back up to the hotel. The hotel pool was large and clean, lots of loungers and pool towels available. All areas of the hotel were exceptionally clean and tidy. Rooms spacious with comfy beds, towels, tea/coffee, tv and well stocked mini bar. Rooms cleaned and made up daily. The restaurant food was amazing, choosing from a varied menu in the evening served by efficient, friendly staff. A table is allocated to guests for their entire stay. Breakfast was a good buffet with lots of choice. The gala dinner held every Sunday was wonderful - held around the pool with candlelit tables and live music. So much food we couldn't eat it all. A really lovely thing to do by the hotel. Great to see all the chefs and waiting staff too. The tucked away, little garden was gorgeous with seating with flower beds and lemon trees. The desk staff were always welcoming and friendly. We loved our stay. Thank you to all at La Solara.

"Great hotel with good staff"
115estherm, 14 Juillet 2024

Very kind and helpful staff. Especially the lady who helped us book the tours. Courtesy shuttle with a great driver every hour to town until late (11.15 pm) gives the flexibility of shopping any time and a lovely town experience. The rooms especially on 5th floor (not sure if it's all) are spacious with lovely big balconies.

"Words could never do justice."
richbnria, 12 Juillet 2024

From the moment that we arrived we knew that we'd chosen well. Our flight was delayed and the staff had saved us a selection of food from the cold buffet, Carmine led us to the restaurant where our food had been laid out on the table. The staff in the restaurant worked tirelessly and efficiently to make sure that all of our needs were met, Marcello, a great character walking through the dining area with his inimitable sense of humour making us guests laugh or smile, Carmine always friendly, big smile, Francesco would let us know the dessert choices for the evening with a warmth and friendliness so rare. Ben would often serve our drinks, Sonia, often looked serious, but when she spoke, it was with a big smile, Nino, quiet but also very attentive. I can't fault anybody in the restaurant or the kitchen staff that work behind the scenes to prepare and serve our meals, which we found to be delicious with a good choice every night. Giuseppe and the drinks staff were also very hard working and helped make our stay a memorable one, again, everybody was warm and had a great sense of humour. The cleaning staff in the hotel worked so hard and kept our room and the entire hotel spotless. Could we find fault? No, it was our 25th wedding anniversary and we booked a seaview room with a terrace, it was well worth the extra cost. We had a wonderful time and would like to say a big thank you to everybody working at La Solara. We are coming back next year to do some of the things that we didn't get to do this year. As this hotel was booked through TUI, a special mention should go to Marianna their rep at the hotel, she has a huge heart and big pride in her home and her work, she is so genuinely pleased to help out, you only have to ask. Thank you everyone, Ciao! ??❤️

"Fabulous hotel, brilliant staff."
johnwM1379KY, 11 Juillet 2024

Fabulous hotel, beautiful location. The staff are simply the best! We, like many people, gave visited multiple times which says everything one needs to say. The shuttle bus to the centre of Sorrento is a real asset. Watching the sunsets over the bay of Naples is an added bonus.

"Sightseeing holiday"
lindsayreynoldson9, 10 Juillet 2024

Lots of reviews, try not to repeat too much. Having peace away from sorrento busy streets was welcome as the shuttle service is very good and reliable to travel as needed. (No little shops near by though for water etc). We also enjoyed the small local beach in walkable distance. Rooms clean comfortable and Aircon works well. Pool area so peaceful, always space with very helpful staff. Restaurant has a good choice of wines, plenty vegetarian options and staff are very helpful and friendly. Thank you everyone, Francesco and Carmen were our main waiters who were always very helpful. We enjoyed our holiday and this was a good base to see the sights of the area and have some relaxing time away.

"Wonderful holiday in Sorrento"
NettyLD, 10 Juillet 2024

We stayed at the Best Western La Solara for 4 nights at the beginning of July. The hotel was fairly quiet. Staff were super friendly and helpful. The hotel is spotlessly clean. We had breakfast each morning which was good - fair amount of choice. The hotel shuttle bus is free (runs every hour) and is so handy. It takes you into town in about 5 minutes. The hotel is out of the town up on a hill so views of the sea are lovely (and beautiful sunsets). Lots of lemon trees everywhere. Lovely relaxed atmosphere. We loved it.

"My holiday to sorrento"
Martin R, 07 Juillet 2024

Great holiday to sorrento, used this hotel as a base to visit pompeii, visuvious and herculaneum the hotel staff could not do enough for you ,would definitely use again ? food of good standard,spotless clean hotel ,all staff polite and professional at all times ,thank you hotel la solara

"Good and not so good"
jackieworc, 04 Juillet 2024

We are currently on our last day of a 11 night stay. The hotel is very clean and tidy and the staff are exceptionally friendly and helpful but if you are expecting a gastronomic experience, you will be disappointed. The meals are very repetitive. For instance every day there will be pasta with tomato sauce and basil as a starter option plus a cake/pastry or mousse, ice cream or fruit for dessert. The main courses are the real let down, very bland and lacking in flavour reminiscent of school dinners back in the day. There is always a buffer of salad and cold vegetables at dinner but I prefer my vegetables hot. On the plus side reception were able to arrange a boat trip at short notice and the hourly free shuttle bus into Sorrento centre was great. Final note, we asked about the availability of a shower on our last day as check out of the room is at 10am but we were not leaving till 5pm. We were told they were almost fully booked but we MAY be able to extend our room for €50 until 2pm… if not we were told we could use the outside showers at the pool (cold and no privacy!) It was a nice holiday but i wouldn't particularly recommend this hotel.

"5 star ++++"
SueScapades, 01 Juillet 2024

This hotel is amazing. About 3 miles outside of Sorrento but easy to get to on the complimentary shuttle bus which runs every hour. The rooms are spacious and spotlessly clean with a big balcony. The food is exceptional as are the staff. Marcello & his team are so welcoming and friendly, you are served your evening meal, it's not a free for all buffet like most hotels. Everything about this place is superb. We hope to return because this is definitely a hidden gem. Thanks to all for making our stay a memorable experience.

"Marvellous 9 nights at the wonderful La Solara"
MichaelD440, 25 Juin 2024

Another marvellous 9 night stay at this beautiful hotel. We find La Solara to be an oasis of peace and calmness. Relaxation is our number 1 goal when we travel abroad and La Solara and its' hardworking staff deliver this environment every time. We've been staying here since 2013. This year there were a few new faces amongst the staff but no drop in service or standard. We had a few pre-arrival requests which the La Solara reception team dealt with without fuss. We had a beautiful room for this stay which was kept spotless by the housekeeping team - they keep the entire hotel immaculate. We always do HB here as we love the food and the options available for each course on evenings. Plenty of vegetarian options too. The pool and pool terrace are fantastic with Antonio and Franche keeping a very tidy area to relax in with plenty of loungers and parasols for guests. The 9 nights passed in a flash. Thank you to the entire La Solara team. Mick and Nuala. Belfast

Owner Response, 25 Juin 2024

Dear MichaelD440 Thank you for your lovely review! We're delighted to hear that you had another marvelous 9-night stay at La Solara. We're glad that our hotel provides you with a peaceful and calm environment, allowing you to fully relax during your travels. It's great to know that despite a few new faces among the staff, the level of service and standards remain consistently high. We're happy that our reception team handled your pre-arrival requests smoothly, and that your room was kept spotless by our diligent housekeeping team. We're glad you enjoyed the food options, including the vegetarian choices, during your half-board stay. The pool and pool terrace, maintained by Antonio and Francesco provided a fantastic area for relaxation. We appreciate your continued support and look forward to welcoming you back in the future. Thank you from the entire La Solara team! Regards Ugo Di Maio General Manager

"Stayed may 2024"
Sylvia E, 20 Juin 2024

As all the other reviews the hotel is spotless staff excellent. Food very average. Main meals quite bland.All veg at evening meal on cold table. Plenty of selection for breakfast but only bacon and scrambled eggs on hot table the courtesy bus into Sorrento was excellent and always on time.

"I wouldn't recommend,"
dawnmI8233GX, 19 Juin 2024

After seeing the website, we were excited to be staying at this property, until we got to our rooms. Pros: - Beautiful view from the breakfast room. - Pool -Snack bar and bar poolside with good food/drink options. -Snack-bar staff very friendly. -Pool towels provided -Hotel bar with big screen TV. Great for watching soccer matches. -Hotel restaurant -Shuttle Service. -Shuttle Service would drop you off or pick you up anywhere along the route to/from city center. Cons: -Pictures aren't necessarily what you get. None of our rooms had a view. -Front desk staff seemed to know how to say “No” or “you can't get there” Rarely greeted you as you went past the desk. -Mattress was hard as a rock -Door to one room looked like someone tried to break the lock. -Not really a family hotel. -Pool staff (lifeguard/bar) and breakfast staff did not seem happy people. Rarely smiled, greeted, or spoke to you. -It cost €50 just to get a cab to come up the mountain. So if not along shuttle route, it would be too expensive to get there. -Road not safe to walk on, for small children. Stayed at three other hotels in three other cities over the 13 day stay in Italy. This hotel was far below the standards of the other hotels. Very disappointing.

Owner Response, 19 Juin 2024

Dear dawnml8233GX We are disappointed by your criticisms, in particular regarding the behaviour of some staff who rarely greeted you, as you say, and, according to your sensitivity, were not happy . We believe that in general before expressing certain opinions, it would be appropriate to do some introspection, by looking at one's own attitude, probably not very open and receptive, towards others who work to try and give the best for the guests. I'm sorry to hear about your experience at the Best Western Hotel La Solara in Sorrento. It's essential to manage expectations when booking accommodations, especially regarding room views. Let me provide some insights based on your feedback: If you didn't specifically book a room with a sea view, it's challenging to expect one upon arrival. Always check the room type you're reserving to avoid disappointment. The hotel's website might showcase beautiful views, but it's crucial to verify the room type during the booking process. A NO was said because there wasn't any panoramic room available, which was not booked, because the hotel was completely full. In case there had been the slightest possibility we would certainly have satisfied your request for a room change. If you had stopped to talk to those staff members a little longer you would have met people who were willing to do everything they could for you Regards Ugo Di Maio General Manager

"First time in Italy. Will be back!!"
Yorkshiretikes, 18 Juin 2024

A wonderful place to stay. Staff outstanding. Special mention to Tina for helping us book train tickets to Rome. Food was amazing. Beautiful location overlooking the sea. Great shuttle service into Sorrento.

"Research Paid Off"
IaninNotts, 16 Juin 2024

Just returned from a week at La Solara and all expectations were met. 3km out of town with a very reliable free hotel shuttle bus from 7.50am to 11.15pm meant the location was ideal, nice and quiet but easy access to town. The staff were all very friendly and helpful, some others in the area could learn a thing or 2 re smiling and customer service skills from La Solara staff. The pool and pool area are huge when considering the hotel has only 58 bedrooms. No issue with sun bed availability. The dining room is again large for the number of guests and I particularly liked having the same table for the evening meal with the bottle of wine waiting for the whole week. No searching for a free table here, again all organised and relaxed as the pool. The Sunday gala dinner was enjoyable. I was impressed by the breakfast offering and the evening meals were fine but nothing special, we did find it strange to have items in a buffet arrangement that were cold which normally would be heated (carrots, green beans, cauliflower etc). The bedroom was of a good size with a very large bed. Some of the decor was slightly tired but no issue (for example shower screen and wardrobe). The hotel was very clean and appeared to have an impressive number of staff for 58 bedrooms. It was evident the hotel has many return guests which says it all. The clientele seemed mainy British and for our week all respectable decent folk with whom we had lots in common and many good chats and drinks together. The hotel had an air of calm. The benefits of a local hotel working in partnership with Best Western as a franchise seemed to deliver the goods for customers. Overall would highly recommend this hotel for a Sorrento stay. If you want a day at the beach a visit to Puolo is a must, just half a mile down a steep road leads to a wonderful beach with a smatttering of bars and restaurants. We hired 2 sunbeds and a brolley for 34 euros. If visiting the main areas of interest, such as Capri, Pompeii and the Amalfi Coast, I would recommend perusing the websites that detail which ships are in port for Naples and Sorrento to include number of passengers and time in port to plan your excursions as it can make a huge difference to how busy the hotspots are. By following this planning method we found (in June) Pompeii and the Amalfi Coat to be easy to roam and free from large crowds. The area is busy but the worst of too many tourists can be avoided. There is a 4 euro per person per night local tourism tax to pay which I failed to notice before arrival. I hope they spend my 56 euros wisely.

"Food was ok"
Scenic304428, 11 Juin 2024

We have just returned from 1 week at La Solara hotel. First of all the hotel is very clean and bright, along with the pool area which the guys there were tidying and keeping clean at all times, the pool was lovely with great views of Naples bay. A mini bus is provided by the hotel which is run hourly into town and back (too far to walk) but always on time. As for the food all I will say os it was adequate, set menus with various choices but none that I would have eaten again. I would return if there was an improvement in the menu, the hotel is lovely. Staff were lovely, from the cleaning lady's to all the waiters and waitresses.

"Excellent in all respect"
Zemplén T, 05 Juin 2024

I and my wife spent a wonderful week at Hotel Solara in Sorrento early May with a group and thoroughly enjoyed it. The room was spacious, equipped with all amenities you might need as a tourist, the restaurant was exceptional with great selection and superb service. Staff at the reception desk was second to none. They were all very helpful. The gym and the swimming pool are a great asset to work off what you pick up at the restaurant....Great stay that needs to be repeated when the occasion presents itself!

Owner Response, 05 Juin 2024

Dear tamasZ Thank you for your fantastic review! We're thrilled to hear that you and your wife had a wonderful week at Hotel Solara. It's great to know that you enjoyed the spacious room, exceptional restaurant, superb service, and helpful staff. We look forward to welcoming you back for another great stay in the future! Ugo Di Maio General Manager

"A welcoming hotel"
544karengreaves, 05 Juin 2024

The hotel has the most amazing views across The Bay to Vesuvius. Although you have this view from the restaurant and lounges, we felt the upgrade to a sea view room was Well worth it. It was nice to be out of the hustle and bustle of Sorrento but with the excellent shuttle bus service, you could visit as often as you wished. The staff were friendly and the hotel and rooms were spotlessly clean. We were disappointed sometimes with the blandness of the main course. Thin tasteless sauces. We spoke to many repeat visitors so perhaps this was just a blip.

Owner Response, 05 Juin 2024

Dear 544karengreaves Thank you for your thoughtful review! We're glad you enjoyed the stunning views and found our staff friendly and the hotel spotless. We appreciate your feedback on the main courses and will look into it. We hope to welcome you back soon! Ugo Di Maio General Manager

"A wonderful stay - can't wait to return!"
G B, 04 Juin 2024

My school friends and I stayed here last week for 5 nights to celebrate our joint 50th birthdays. From the moment we arrived, we felt incredibly welcome. Despite arriving at 11pm, tired and hungry along with two other parties, we were immediately invited to the dining room where a delicious meal awaited us. The spread included salads, cheeses, melon, prosciutto, breads, and bottles of water. When we asked, bottles of wine quickly appeared, giving us a warm Italian welcome! Despite the late hour, Carmine was friendly, patient, and happy to assist us. The hotel was spotlessly clean. Our room was large and airy, with a well-stocked mini-bar. The beds were so comfy, the air-con most welcome and our terrace was huge, and the next morning we were greeted by the dazzling blue sea as we soaked up the Sorrento sunshine. Breakfast was fabulous, offering a significant and varied selection of delicious foods, which we enjoyed every morning before heading out for our adventures. The evening meals were also excellent, with high quality, lots of choices, and generous portions—you definitely won't go hungry at this hotel! The Gala Dinner on Sunday was wonderful, with fabulous entertainment. At first, we joked it was like the hotel in Dirty Dancing, bringing a nostalgic '50s vibe, which was absolutely fabulous! The staff were always on top form—warm, friendly, and eager to join in with our fun. We managed to get everyone up and dancing in the bar later that night, with not one person sitting! We recommend the fab cocktails too- especially the Pina Colada's (renamed DimaColada after our hilarious youthful bar man!) We made some lovely friends, though some were a bit delicate the next do! The shuttle bus service was excellent, and we used it most days. The pool was very clean, and the staff were helpful and friendly, assisting with towels and sunshades. Although we didn't eat by the pool, the food looked lovely, and the iced coffees and little cakes were delicious. The hotel's staff are the main attraction—they are incredible and made this the best trip we could have had. Thank you all for making our birthdays so wonderful. We can't wait to return!

"Excellent experience"
suehT5036NI, 04 Juin 2024

We have just returned from a 2 week stay at this hotel. Italy is a beautiful country and this hotel enhanced our holiday. Very clean, great food and incredibly attentive staff. A special mention has to go to Giuseppe, Dima and Francesco who made our stay extra special.

Owner Response, 04 Juin 2024

Dear T5036NI Thank you so much for your excellent review! We're thrilled that you enjoyed your two-week stay and appreciated the cleanliness, food, and attentive staff. Giuseppe, Dima, and Francesco will be delighted to hear your kind words. We hope to welcome you back soon! Ugo Di Maio General Manager

"Amazing!"
Morag M, 29 Mai 2024

Delighted to finally be back after our last visit in 2019. From the moment we arrived - and were greeted with a glass of Prosecco and snacks, we immediately felt relaxed and looked after. Hotel is immaculately clean. Food is amazing. Staff are friendly and make you feel at home. Bus into town is great. Wish we had booked for longer than a week. Thank you to all the staff for making our holiday just great.

"What a gem!"
Justine B, 28 Mai 2024

Where to start! From the breath taking setting to the amazing staff and not forgetting the food it made for a memorable experience all round. Staff From the moment you step into La Solara you are made to feel special. Our bags were taken from us and we were shown to the lounge area where we were provided a glass of Prosecco and some snacks. Once we were ready we checked in and my husband and I had room 128 with a lovely terrace over looking the pool. Bruno was on hand to take our cases up for us and the reception staff were all very welcoming. Over the course of the week we got to know the familiar faces, with them working long hours but always stopping to say hello. Giuseppe is an absolute hoot and made us laugh a lot, whilst he works at the pool bar in the afternoon he runs the lounge bar at night and does a fantastic job. His young sidekick Dima is lovely too, and learning from Giuseppe, both a great asset to the hotel. Franscesco the lifeguard is also an incredible part of La Solara team working very hard to look after the pool area and doing what he can for the guests. Food Wow! The breakfast provided includes fresh fruit, varied daily, yogurts, scrambled egg, meats, pastries and much more. The coffee is perfecto! My husband is missing this back in the UK We were half board so had. 3 course evening meal which was faultless and even as a pescatarian I had no trouble eating in fact so much to chose from. Hotel This hotel is immaculately clean, the chambermaids work tirelessly around the hotel to keep it that way. I would highly recommend sitting on the terrace with a limoncello spritz and watch the sunset…it is stunning. Another big positive of this hotel is the shuttle service. They have 2 guys who run it on the hour down to Sorrento town and quarter past the hour back. It's about a 10 Minute drive and nice to be away from the business of the town. Whilst we did venture into Sorrento a few times don't miss what's under your nose. We took the local bus to Massa Lubrense and did a walk, stumbling across a lemon grove where we had a tasting and bought some local oils, honey etc Also Marina Paulo which is just a 10-15 minute walk and we had a beautiful authentic dinner here with yet another sunset. It is a bit of a walk back up but worth it. Overall we can't rate this hotel enough and will definitely return as still so much to do in this region. Thank you to each and every member of La Solara team.

"La Solara Greatness"
David M, 28 Mai 2024

This hotel and staff was absolutely fantastic. We stayed for 14 nights and thoroughly enjoyed the food and the customer service. The hoppa into town each day was great. The Sunday Gala put on by the dining staff was truly the best. We would definitely stay here again and highly recommend this hotel.

"Beautiful"
Doff4, 25 Mai 2024

Beautiful views. Very relaxing with friendly staff and nice food. Nice and clean hotel. Great courtesy bus to and from Sorrento town centre. Most enjoyable stay. Would definitely recommend.

"Amazing Honeymoon!"
paulgoulden1967, 25 Mai 2024

The Hotel La Solara in Sorrento was a perfect choice for our honeymoon. We'd already read really positive reviews and the hotel completely lived up to other peoples experiences. The hotel was spotlessly clean. Our room was very comfortable and we slept very well. Every night we looked forward to our evening meals with great food choices and friendly attentive staff. Our waiter was Francesco who was lovely and very helpful. One reason we chose this hotel was because I am gluten intolerant and it states in the hotel information that they will cater for people who can't eat gluten/wheat. There was lots of choices for me, plus the chef made gluten free dishes/ desserts just for guests with this intolerance. We'd definitely stay at Hotel Solara again and we absolutely loved Sorrento and the surrounding Amalfi coast.

"Great holiday"
Judy S, 21 Mai 2024

This hotel is a good standard hotel, with a really great swimming pool. The whole hotel is very clean and kept well, although dated in places. They could do with cushions on the sunbeds too !!! The food is very important to the dinning room staff, who are all very good, friendly and helpful, breakfast is ok, not a full English type breakfast, but certainly good enough and fresh. Lunch by the pool is good, usual stuff with pasta, the pizza is actually great. The dinners - these are ok, i had expected great with all these reviews but can really only say it is ok, its plentiful, and there is no rush , in fact they state the food is freshly made for each order, but i dont think this is quite correct, However they are very proud of the whole dining experience and the Gala dinner was fun. The shuttle is very handy, Sorrento is lovely, this is our second visit, but it has now got extremely busy with all the cruise ships, when they 'land' there are great queues of people following guides which tend to take over the paths and areas, but its still a great place to go. Pompeii is amazing but extremely busy, but a definite must see. overall a great holiday, although we went with TUI , i would do any more holidays independently as you get no service for going with them.

"Fabulous Hotel"
gillian2642024, 15 Mai 2024

Our first impression was that the hotel is not really in walking distance of Sorrento, however, the shuttle bus is very reliable and starts at 7:50 and last collection from town is 23:15. In fact it was lovely to be in the hotel away from the hustle on an evening and the food is the same standard as most restaurants in Sorrento centre. Drinks reasonably priced and the hotel is immaculately clean and the staff in all areas go above and beyond to ensure you have a great stay. I would definitely recommend this hotel to anyone travelling to Sorrento

"Absolutely perfect."
elizabethhelen115, 25 Avril 2024

We visited here for a landmark birthday. First time to this part of Italy. From the moment we arrived we knew this was going to be a very special holiday. The location is stunning set high up above Sorrento amidst forests, lemon and olive groves it just oozes charm and tranquility. Yes there is a busy winding road outside, but slightly downhill but it doesn't impact. On arrival cases were taken to reception by Bruno and we were given Prosecco and snacks and shown to the lounge to relax. We knew it was a 4pm check in so this was no hardship. Our initial favourable impressions remained throughout our all too brief stay, 7 days. Our room on the third floor had a stunning view over looking Capri, the sound of birdsong and a nearby rooster only added to the charm. The hotel is immaculate in traditional style, not like all those glossy carbon copy ones which have no warmth and character or interest in anything but your wallet. La Solara treat you like a member of family, nothing is too much effort and you feel valued by all. EVERY member of staff is highly trained and excels at what they do . I won't single any one out because that would be unfair as they are all excellent. Nothing is too much trouble for them, and I did ask some pretty inane questions. We booked a boat trip through the hotel. Well organised, well worth the money. The food is really of a high standard as is the service. I have been to so called five star hotels where it's felt like school dinners and they want you in and out as quickly as possible. The very opposite happens here. You are allocated a table for dinner, so there is no stampede to bag the best tables, at breakfast you can choose where to sit. It's waiter service, apart from salad bar. attention to detail matters to them. I particularly loved the breakfast. What a choice! Everything you could wish for and more. Coffee just perfect. The shuttle bus into Sorrento is comfortable, reliable and modern. Sometimes the trip only took 8 minutes. The buzz of this wonderful resort is close by but the tranquility of La Solara is there on your return. It was mixed weather but I still managed to use the pool which is very impressive as is the sunbed area. Plenty of them. No need to rush to put down towels, which are supplied daily. Not far from the hotel, more or less across from it, there is a path which takes you down to a charming cove with a harbour and restaurants. I felt a bit daunted about the trek back up but one of the restaurant owners organised a “taxi” fancy buggy! Straight to the hotel door. Ten Euros very well spent. Would we come back??? In a heartbeat . Easily the best hotel we have ever stayed at and with our advanced years there have been quite a few. La Solara thank you for giving us such a memorable experience. In the words of the magnificent Tina Turner “Simply the Best “ Ciao and see you next year .

"Great hotel for walking on the Sorrento peninsula"
tinadevereux, 24 Avril 2024

We stayed for 11 nights at the La Solara hotel and despite the iffy weather (an unusual depression over all of Europe) we had the best time. We received a warm welcome (though be prepared for your room not being ready until 1600) and were shown to our room overlooking the sea. The hotel is spotlessly clean and the staff really make it a special place. There is a network of paths across the Sorrento peninsula which can be accessed from the back of the hotel - the lovely reception staff will give you the local maps. There was plenty of choice at dinner in the evening - the pastas are very good as is the meat and fish cookery, though the veg is a little overcooked for modern British tastes. The Gala dinner on a Sunday was a happy event and we will undoubtedly return to this gem of a hotel again. Thank you

Owner Response, 24 Avril 2024

Dear tinadevereux Thank you so much for your wonderful feedback! We're happy to hear that despite the unpredictable weather, you had such a fantastic time during your 11-night stay at La Solara hotel. Your compliments mean a lot to us, especially regarding our warm welcome, clean facilities, and attentive staff. It's great to know that you enjoyed exploring the Sorrento peninsula and found our dinner offerings to your liking, despite the slight difference in veg preparation. We can't wait to welcome you back for another memorable stay at our gem of a hotel! Regards Ugo Di Maio

"Wonderful hotel"
217junem, 20 Avril 2024

La Solara is a wonderful hotel from the moment you arrive and are greeted with a glass of Prosecco to the moment you leave where they put on a very early breakfast, you are totally spoiled. It is like walking into your Nonas house and being greeted with a hug and looked after. The reception staff are friendly and helpful, book your excursions here , they are reasonably priced and are all well run. Thanks to the man who looks after your luggage from the bus to your room. The housekeepers keep the hotel meticulously clean and your room is serviced daily. The restaurant management and waiting staff run the bars and restaurant like a well oiled machine with their duties carried out to perfection. The food is plentiful with many choices and you cannot fail to get something you like, we particularly enjoyed the gala dinner on the Sunday night, great atmosphere and good idea to celebrate all the restaurant and kitchen staff who do a fantastic job. The pool area is well kept and has magnificent views. The free shuttle bus was a god send to get back and forward to Sorrento and it was always on time. I would say the hotel is more suited to couples and families rather than younger people who are looking for nightlife although there is some evening entertainment on certain nights. One thing to note, the hotel check in is 4pm, due to our early flight we were dropped off by Tui at 12 o'clock, we spent over 4 hours sitting in reception waiting on our room, this was our own fault on hindsight instead of wasting a days holiday we should have either taken the bus to Sorrento for a few hours or have spent the afternoon by the pool however we kept thinking that our room would be ready shortly. If you have an early morning flight arrange to do something after you have dropped your suitcases off. Finally it does not seem fair to single staff members out when they were all so efficient however we must say a special thanks to the barman who helped us when my husband accidentally tipped a table over when squeezing between sofas and smashed all our drinks on the floor, he was very helpful with no fuss at all. Also thanks to Nino and Francesco for their professionalism and friendly faces at dinner and a special thanks to Dima who popped up every where with his infectious smile and giggle he was a pleasure to talk to and looked after us well. We would definitely recommend this hotel, don't think twice about booking it.

"Amazing for couples"
Lucy L, 14 Avril 2024

Me and my partner fly back tomorrow after an amazing week here!! This place is absolutely perfect if you want a quiet, relaxing break where you can also explore sorrento. On arrival, we were greeted with Prosecco and check in was super easy and our rooms were ready quickly. We had a lovely room with a large balcony and an amazing see view where we could watch the sunset where housekeeping were fantastic and did a great job of our rooms every day. Food was amazing, we were half board and in the morning for breakfast it was a buffet with a great selection of quality food and dinner was 3 courses, again with great choice and high standards, we also had a well-stocked mini bar in the room! The hotel was kept very clean and the staff couldn't do enough to help you and give you the best service. The pool was great and heated and the view from the sunbeds was phenomenal. I would recommend this mostly for couples as not much goes on and it's very quiet with little entertainment but this was for Perfect for us as we took the shuttle bus which is every hour to and from sorrento town to explore and also two trips, one to Pompeii(recommend!) and one to amalfi coast and Positano via boat! The only slight downside of this hotel is you can't get anywhere by walking as there is no path and the nearest shop is a couple of miles but the shuttle bus is free and very easy to use to get water/food etc. We would definitely return!

Owner Response, 14 Avril 2024

Dear Lucy L Thank you so much for taking the time to write such a positive review about your recent stay with us. We are thrilled to hear that you and your partner had an amazing week at our hotel and that you found it to be the perfect place for a quiet and relaxing break, while still being able to explore Sorrento. We are delighted that you enjoyed your arrival experience and that you were greeted with Prosecco. It's wonderful to know that the check-in process was super easy and that your rooms were quickly prepared for you. We take great pride in providing efficient and friendly service to our guests. We are glad that you loved your room with the large balcony and amazing sea view. It sounds like the perfect spot to watch the sunset! We are also happy to hear that our housekeeping team did a great job in keeping your rooms tidy and comfortable throughout your stay. We are thrilled that you enjoyed the amazing food at our hotel. It's great to know that the breakfast buffet offered a great selection of quality food, and that the dinner options were also impressive with three courses and high standards. We are also pleased that you appreciated the well-stocked mini-bar in your room. Thank you once again for your kind words and recommendation. We are thrilled that you had such a wonderful experience at our hotel, and we would be absolutely delighted to welcome you back in the future. warm regards Ugo Di Maio

"A Great Stay..."
LindaNorthernIreland, 14 Avril 2024

From the location to the food to the staff, we couldn't fault this hotel. We just loved our stay here. Staff at the front reception are friendly and easy to approach. Everyone was a credit to this hotel right down to the cleaners who keep the hotel spotless and the bus drivers who drive the courtesy bus into Sorrento every hour and back again. (not easy on those roads). The restaurant staff and waiters are amazing. The restaurant manager Marcello was a joy to watch at evening meal times. He runs the restaurant with such precision, making sure everyone was seen to. The food presentation and quality was excellent. Just loved it all and didn't want to leave. Will definitely return one day. Molte grazie...

Owner Response, 14 Avril 2024

Dear LindaNorthernIreland Thank you so much for your fantastic review! We are absolutely happy to hear that you had such a wonderful stay at our hotel. From the location to the food to the staff, it's great to know that we exceeded your expectations in every aspect. We truly appreciate your kind words about our friendly and approachable front reception staff. Providing excellent customer service is one of our top priorities, and we are delighted that our team made you feel welcome throughout your stay. We will make sure to pass along your compliments to everyone, including the hardworking cleaners and the dedicated bus drivers who navigate the challenging roads to ensure your convenience. It's fantastic to hear that you had a memorable dining experience at our restaurant. We are proud to have a team of amazing restaurant staff and waiters who strive to provide exceptional service. We are especially pleased that you enjoyed watching Marcello, our restaurant manager, who runs the restaurant with precision. We will make sure to share your compliments with him and the entire team. The fact that you loved every aspect of your stay, from the food presentation and quality to the spotless cleanliness of the hotel, means a lot to us. We are ecstatic that you didn't want to leave, and we can't wait to welcome you back one day. Molte grazie for choosing our hotel and for sharing your wonderful feedback. We look forward to providing you with another exceptional experience in the future. Warm regards, Ugo Di Maio

"A wonderful stay in Sorrento"
Jane0470, 14 Avril 2024

My daughter and I would not hesitate to recommend this hotel for anyone visiting Sorrento. We stayed for a week over the Easter holidays which was a perfect time to visit. The atmosphere is relaxed and warm, and its position on the hillside makes it very peaceful. The longer you stay, the less you want to leave as the staff make you feel like it is a home away from home. All the staff were so friendly and helpful, but special mentions would go to the front desk staff as well as Marcello, Giuseppe, Emanuele and Dima in the restaurant and bar. They are very professional, obviously passionate about providing good service, and share their sense of humour which makes you feel comfortable and welcomed. Breakfast is a good spread, but the food at dinner is the real highlight. A choice of 4 options per course, all of which were prepared with real care and tasted delicious. The gala dinner on Sunday was a special experience featuring live piano and a nice opportunity to see and thank the chefs. Everywhere was spotlessly clean and well kept. The decor is traditional Italian which feels very genuine and authentic, in keeping with the local area. Our balcony overlooked the pool and the room was spacious and comfortable. Thanks to the housekeeping staff for keeping our room (212) so clean each day. The shuttle bus was always reliable and so useful for exploring Sorrento with friendly and capable drivers. Sorrento is a great base for exploring the sights such as Pompei, Vesuvius, and the Amalfi Coast. We have already booked our return visit to this hotel for next year, as there is still more to experience in Campania and we can't resist staying here again.

Owner Response, 14 Avril 2024

Dear Jane 0470 Thank you so much for your outstanding review! We are incredibly grateful for your recommendation and thrilled to hear that you and your daughter had a fantastic stay at our hotel in Sorrento. It's wonderful to know that the Easter holidays provided the perfect time for your visit. We are delighted that you found our hotel's atmosphere relaxed and warm, creating a peaceful environment on the hillside. It brings us great joy to hear that the longer you stayed, the more it felt like a home away from home. Our dedicated staff takes pride in providing a welcoming and comfortable experience for our guests. We appreciate your recognition of our friendly and helpful staff, particularly the front desk team and the exceptional service provided by Marcello, Giuseppe, Emanuele, and Dima in the restaurant and bar. Their professionalism, passion for good service, and shared sense of humor are qualities we value and encourage. We will make sure to pass along your special mentions to them. It's fantastic to hear that you enjoyed our breakfast spread and that the highlight of your culinary experience was the dinner. We are proud of our carefully prepared menu options, and we're thrilled that you found them delicious. The gala dinner on Sunday, featuring live piano, sounds like a memorable experience, and we're glad you had the opportunity to thank our talented chefs. Maintaining cleanliness and a well-kept environment is of utmost importance to us, and we're glad you noticed. It's wonderful that the traditional Italian decor added to the genuine and authentic feel of the hotel, reflecting the local area. We will make sure to convey your gratitude to our housekeeping staff for keeping your room (212) spotlessly clean. Regards Ugo Di Maio

"Nice stay, friendly staff, spotlessly clean."
SarahandDave71, 13 Avril 2024

Friendly staff and immaculately clean. Overall we had a lovely stay and were fortunate to have a beautiful sea view room with huge balcony on the 5th floor accessible by stairs or lift. Rooms are traditional, slightly dated, but arguably Italian style. Plugs are 3 pin round (L). We had 2 pin round European adapters but they worked ok. Some may find the beds quite hard but we have a similar mattress at home so it suited us. Pillows also quite hard but we did manage to get a softer one from reception. Rooms were cleaned daily and towels changed as required. Unfortunately the air conditioning wasn't on during our stay, so we were advised by reception to sleep with the balcony door open and mosquito blind down. This was ok, but air con would've been welcomed as temperatures were up to 26 degrees in the day. Understandably the hotel doesn't turn their air con on in April as temperatures are variable, but for us Brits 26 degrees is tropical! We didn't use the pool but it was clean and plenty of sun beds available. We were out and about most days visiting Pompeii, Herculaneum, Sorrento, the Amalfi coast and the beautiful villages of Positano and Ravello. Would thoroughly recommend the TUI trips as you have to be very brave to drive these roads - would not recommend car hire as it's just too dangerous! Our TUI Rep Marianna was brilliant. Would highly recommend her free walking tour around Sorrento which we did on our first day as it really helped us to find our feet and provided lots of useful information. The free shuttle bus from the hotel was great. We used it a number of times to get to and from Sorrento both in the day and at nighttime. It runs on the hour from the hotel and at quarter past the hour back from Sorrento. The drivers are friendly and work really hard. All staff were polite and friendly and very hard working. We had a few issues with slow dinner service but staff were aware and apologetic. Breakfast was good with a great selection of continental, fruit, scrambled egg, bacon, pastries etc. Evening meals were ok, but choice was limited. Some standard dishes such as a pasta dish / pizza would have been welcomed to widen the choice. I wouldn't say the food was outstanding but it was reasonable. Complimentary water for the table would also have been welcomed. Drinks were around 6 Euros for a beer and 9 Euros for an Aperol Spritz / spirits. We ate out a couple of times at a restaurant called Meating in Sorrento which was lovely. The main improvement would be to be able to check in earlier. On arrival at around 1.30pm, we were directed to the lounge bar and were given a complimentary drink which was nice, but we weren't sure why this was happening. We had been up since 1.30am and just wanted to get changed into something cooler and relax outside in the sunshine. We waited and waited and eventually asked if we could get our room key only to be told that rooms wouldn't be ready until 4pm. We went outside and had a snack from the pool bar until our room was ready, so would recommend taking some shorts / swim stuff in hand luggage to change into whilst you wait. Also be aware of the steep stairs to climb from the road to reception.

Owner Response, 13 Avril 2024

Dear SarahandDave71 Thank you for your positive review! We're delighted to hear that you had a lovely stay and enjoyed the beautiful sea view room with a spacious balcony. We appreciate your feedback and recommendations, and we hope to welcome you back for another wonderful experience in the future. Regads Ugo Di Maio

"A really pleasant hotel and stay in Sorrento "
Sunil M, 11 Avril 2024

We booked a 7 night half board package via Tui (included breakfast and evening meal).  Transfers from Naples airport takes approx 2 hours but beware of peak time traffic as it could take longer. We were upgraded to a sea view room which had a nice balcony and amazing views. The rooms and surroundings are very clean and staff are all very attentive.  There did appear to be some new staff who were being trained for the season but this did not impact any services provided. Prices for drink range from 5-6 Euro for a beer and 9-10 Euro for a cocktail. Bottles of wine are circa 15-20 Euro. There are no nearby supermarket etc so getting any snacks / drinks from Sorrentto is the only alternative to the hotels offering. Tourist tax of 4 euro per person per night is applied for stays between  April - Sept (all hotels) A shuttle bus takes you to main part of Sorrentto where there are plenty of restaurants and bars and is also where you access the ferry / trian stations to travel wider afield. Good points Areas are constantly cleaned and staff work really hard Views of Bay are stunning from the hotel and pool areas Pool is large size and heated during the stay Free shuttle bus runs from 8am - 11pm and are on the hour and very prompt Snacks are provided with drinks ordered from the bar (crisps, bread) Evening meals are freshly prepared and sufficient choice from a set menu of around 3/4 dishes Decent selection of continental breakfast, but can be a bit samey after a few days Improvement points A complimentary bottle of water could be provided in the rooms as part of the initial check in. Likewise, installing water filling stations around the hotel would be a good idea to help with the eco friendliness I would say this hotel isn't the best for people with mobility issues as stairs are quite steep to the pool / restaurant areas. There was one occasion where the lift was out of access for a half day so stairs were the only option. Bath towels seemed to shed material after use and often went onto our clothing - this happened more than once. Pizza as an option for an evening meal would have been nice,  after all Naples is the home of pizza

Owner Response, 11 Avril 2024

Dear Sunil M We're delighted to hear that you enjoyed your 7-night half board package booked via Tui, which included breakfast and evening meals. The upgrade to a sea view room with a beautiful balcony and stunning views sounds like it added a special touch to your stay. It's fantastic to know that you found the rooms and surroundings to be very clean and that the staff were all very attentive, despite the presence of new staff being trained for the season. We sincerely appreciate your kind words and look forward to the opportunity to welcome you back for another memorable stay in the future! Regads Ugo Di Maio

"Lovely hotel"
TattsCambridge, 09 Avril 2024

Lovely hotel – we would very highly recommend! Stayed for an Easter family holiday in early April, seven nights with two children 12 and 8 years old. Beautiful sea views, excellent food, friendly and helpful staff, good swimming pool and the whole hotel is scrupulously clean. We used the hotel shuttle (runs every hour) to take us into Sorrento and then took public transport for day trips to Capri, Pompeii and Naples. A suggestion we would offer if you are happy to go off the beaten track for some swimming: About a mile's walk from the hotel there is a beautiful little rocky cove with a sea arch amongst the ruins of a Roman villa (see photo). If you follow the road to Alimentari Capo di Sorrento (a deli) and then follow the small lane down the hill to Ruderi villa Romana di Pollio Felice you will find it (all on google maps!). Beach shoes are useful though as it is quite rocky!

"Breathtaking views and immaculate, friendly hotel"
Clare O, 07 Avril 2024

We enjoyed a fabulous weekend at the hotel having travelled out on Good Friday and arriving for the hotels grand opening. We were welcomed with a lovely refreshing drink and nibbles and then headed out into the sunshine to enjoy a lovely lunch at the pool bar. The hotel and rooms are kept immaculately clean. The rooms have a small fridge which is stocked up daily although I believe that you can request for it to be emptied. A lovely touch during the Easter weekend was an Easter Egg left in our room. The hotel bar and restaurant were excellent. We stayed on half board basis. The breakfast options were very good and plenty to fill up in before heading out to see the sights. The evening meals were also a high standard and a great choice throughout the week. We were mainly looked after by Emanuele, Nino and Sam in the restaurant and by Guiseppie and Dima in the bar and felt they all made our stay all the better. The Gala Dinner on the Sunday evening was particularly good. We enjoyed several trips from the hotel including Pompei and Herculaneum, Capri and Anacapri and a fabulous tour of the Amalfi coast. We also used the complimentary shuttle bus into Sorrrento several times during our stay. This was our first visit to Sorrento and we would love to visit again. We all agreed that we would definitely book in to La Solara when we return

"A lovely holiday in a fabulous hotel"
cb178, 07 Avril 2024

We returned home yesterday having spent a fabulous week at this hotel exploring Sorrento and the surrounding area. Although some may think it looks a little dated, we really liked its traditional style and everywhere was spotlessly clean. We stayed in room 218 with a lovely big room and a balcony that overlooked the sea. Rooms were cleaned daily and the addition of tea and coffee making facilities was a nice touch. Minibar prices we thought were ok but keep an eye on what you have and also from the hotel bar as you will be given your bill at the end of the holiday. It's about 6 euros for a pint, 5 euros for a glass of wine. There was an hourly shuttle bus to take into Sorrento and it was brilliant. The driver was always very prompt and friendly and it takes about 10 minutes to get into the town and from there you can easily get to the train station and marinas for ferries etc. We visited Pompeii, Capri, Positano and Amalfi and just generally enjoyed pottering about Sorrento. Make sure you take a walk down to Marina Di Puolo from the hotel - it's about 10 min walk down but a bit of a walk back up - but it's lovely down there with restaurants and the beach and the water is beautiful. Wish we'd had longer and there is so much to do in the area - we'll definitely be back! Thank you to ALL of the staff for making our holiday so wonderful - everyone works so hard. Special mention to Guiseppe, Emanuele, Dima and I think Nino who worked in the bar and restaurant and were so friendly. You won't regret booking this hotel so just go for it!

"Perfect Easter stay"
Hawklike123, 04 Avril 2024

Perfect birthday & Easter stay from start of season 29/03. Such friendly, professional, passionate staff from reception to restaurant. Absolutely no hesitation to recommend this hotel. TUI rep Marianna outstanding service. Thank you all for an amazing holiday! Terrace views are breathtaking.

"Fantastic can't wait to go back again!"
phoenixp001, 08 Novembre 2023

The staff are so friendly and accommodating, in our group we had someone who couldn't eat one particular thing and they always adapted the meal for that person so it was so inclusive! Also the shuttle from the hotel to Sorrento is air conditioned.

Owner Response, 08 Novembre 2023

Dear phoenix001 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Regards Ugo Di Maio

"A lovely hotel with caring and attentive staff"
Tracey H, 29 Octobre 2023

We very much enjoyed our stay at the Best Western La Solara. The hotel is clean and tidy, the staff friendly and attentive. The food is good and the atmosphere in the dining hall and other shared areas is pleasant. The pool is large by most hotel standards and there is lots of room for everyone. All the staff take the time to make sure that you are enjoying your stay and are always happy to respond to any concerns. The shuttle bus into Sorrento runs on the hour throughout the day and late into the night. It is very reliable. We would definitely consider returning to the Best Western La Solara, if we decide to revisit this part of Italy…and we almost certainly will because it is beautiful and fascinating!

Owner Response, 29 Octobre 2023

Dear traceyh845 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Regards Ugo Di Maio

"Excellent Customer Service!"
P6477SWdavep, 29 Octobre 2023

To reflect the majority view, the staff make this hotel, excellent customer service, right from the management, restaurant and bar staff, pool attendant, even the room cleaners are super smiley and friendly. It would be unfair of me to single out anyone as they were all great. Little touches like taking your luggage up and down from the road in a trolley, add up to make this service great. The public areas and rooms were spotlessly clean, as was the pool area, with a superb 22m pool; on one rainy morning I had it to myself for over an hour! The views over the bay during breakfast was amazing, and it was entertaining to watch the driving on the race track like road below the hotel (never too busy or noisy). The bar / reception area was a little too quiet at times, ideal if you want total peace and tranquility, but the background music could be a little livelier. Drink prices very reasonable for a hotel, especially 2 Euros for a coffee, and 5 for a draft pint of beer. Walls a little thin, which meant you sometimes heard people getting up in the night, flushing toilets, etc. but not a massive issue. The shuttle bus is the life blood of the hotel, as it's not really safe to walk too far on the main road outside the hotel. The driver was happy to drop us at various locations on the route down to Sorrento (well deserved tips!) The bus was always there to collect you at the scheduled times. Be sure to visit Puolo Marina which is accessible from a path about 100m towards Sorrento on the left, there is an excellent beach area, and restaurants ideal for lunch. Overall a great experience, thanks to all the staff who made it so, we would certainly come back if we re-visit the area.

Owner Response, 29 Octobre 2023

Dear P6477SWdavep We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Regards Ugo Di Maio

"Amazing first family holiday"
BronteM30, 27 Octobre 2023

Have just returned from our first holiday as a family of three! We were nervous about traveling with our 6 month old but needn't have worried. The staff absolutely make this hotel - so accommodating and they made such a fuss of our baby so meals were smooth and we could eat while she was entertained. Everyone is so lovely and can't do enough for you - especially Francesco, Enzo and Appolina. The manager is also great. You can just tell how hard everyone is working. The garden is beautiful, as are the views and pool. The food is fantastic and really varied. Breakfasts are amazing! The shuttle they run every hour into Sorrento is also fantastic and the driver is lovely. Cannot fault it - thank you for an amazing stay and first family holiday!

Owner Response, 27 Octobre 2023

Dear BronteM30 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Regards Ugo Di Maio

"Superb!"
A7783TMsarahb, 24 Octobre 2023

I read the reviews before we booked this hotel, but being a fuss pot thought I would find something amiss. But it was all wonderful. Everywhere was clean. Room was a good size, the most comfortable beds and pillows. Kettle in the room which was a bonus and a chocolate left by the bedside every night. Bathroom was large with both bath and shower.Balcony had an electronic awning to keep out the midday sun. Mini bar in room which we thought was reasonably priced. Pool good with smaller pool for children. Shuttle bus every hour to Sorrento, with an excellent driver. Food was superb. Cereals, pastries, cake, yoghurts, cheese, salmon, eggs, bacon for breakfast and four course evening meal. The big bonus are the staff who are all friendly and felt cared for. Well done La Solara.

Owner Response, 24 Octobre 2023

Dear A7783TMsarahb We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Regards Ugo Di Maio

"Excellent stay and fantastic service."
PeteNDebbie, 01 Octobre 2023

This hotel is superb. The staff are amazing and friendly and nothing is too much trouble. The food, service, and facilities are second to none. A huge thanks to Francesco, Enzo (Ferrari), and all the team for an excellent stay. Thank you. The a la carte menu offered an excellent range and choice, and the Gala dinner was a special touch and showcased the staff.

"Excellent hotel with great access to everything along the Amalfi coast, Sorrento & Pompeii"
RandGP, 30 Septembre 2023

Excellent hotel as previous reviews state. Friendly staff. Too much food! Fair drink prices. Super pool. Not keen on the Gala dinner with set menu though you can change at request. We stayed in a terraced room which has sun beds on your own large terrace. One thing to be aware of is any dragging of chairs on the terrace is directly above the bedroom below. Unfortunately some people were not considerate to fellow guests. Arrived via TUI booking at 1pm. Be aware that rooms are not available until 4pm so either pack swimwear handy for access or take the courtesy bus into town for a couple of hours. Special mention to bus driver who was good at letting us out at a couple of spots and always had a friendly greeting. In the restaurant special thanks to Appalonia who was very attentive, friendly and cheerful every evening. Rigina Giovanni is worth a visit for views and a swim. Only 1/2 mile along the busy road (towards town) before turn off to path which doesn't allow vehicle access. Trips to Capri and Path of the Gods booked via the hotel and both very good. Did our own arrangements for ferry rides different days to Positano and Amalfi. Positano better in our opinion. Capri, Positano and Amalfi all very very busy. Pompeii easy to do on own via train and we purchased the audio guides (2 for €13) at the entrance and they were very good. We spent 6 hours there and didn't see it all. Cable car up Mount Faito (from Castellammare train station) well worth doing (with walks at the top) and super views over the bay of Naples and the bay of Sorrento. Hired double kayak at Puolo bay just down from the hotel at €30 for 2 hours. Overall, a superb hotel with good access to lots of sightseeing and activities all along the coastline.

"La Solera Hotel Sorrento."
S5253WUiand, 22 Septembre 2023

What a charming hotel. Ten minutes outside the town. The hotel runs a shuttle bus into the town and back, every hour from 8am until 1115pm. The hotel feels like a family run affair. Very Italian in decor and feel. Lovely location with sea views. The facillities are very good, the food and staff excellent. The guests are mainly British, who have stayed at the hotel many times and I have to say its easy to see why. If we come to Sorrento again this is where we will stay. A huge thank you to all at the hotel who made a great holiday a memerable one.

"Wonderful service!"
Estelle3636, 20 Septembre 2023

Just returned from 5 nights at La Solara in Sorrento, Italy. Although the decor is dated, the hotel is spotlessly clean and the service from all the staff is first class which made our trip just great. The reception team helped us book a super boat trip to Capri, booked private transfers to/from the airport and printed documents whenever requested - nothing was too much trouble. We arrived as the kitchen closed but no problem, a cold dinner of smoked salmon, meats, cheeses, fruit etc was provided and was more than enough! Breakfast is a buffet affair with all the typical choices; all great quality and reasonably priced. Due to a packed schedule we didn't eat lunch or dinner at the hotel other than the night of our arrival but there were evenings with live music and a gala dinner if you didn't want to travel to town. The hotel's free shuttle bus service is excellent, reliable and a safe way to get down to Sorrento town in 10 minutes (driving is not recommended!). The hotel has a big swimming pool with more than enough sun beds, pool bar etc. Thank you La Solara for a lovely stay, ciao!

"Overall Experience"
stuartwillox, 19 Septembre 2023

Very nice traditional style Italian hotel in a lovely position overlooking a steep valley and the sea. Lovely staff, very friendly and could not do enough for you. The hotel is very clean and well looked after with a nice pool area. Great courtesy bus service every hour. The rooms again are traditional Italian decor, mostly yellow and blue as are the bedrooms. Bathrooms excellent with hot water at all times Good size balconies and if you get a room with a terrace, the terrace is very big with sun beds, electronic canopies etc facing west but some parts not private as only a small wall between towards the end of the terrace We were a bit disappointed with the food on certain occasions and in our opinion it tended to be when English style food was being served but it does depend on your own experiences Obviously food quality depends on the chefs and things change so It would not stop us from coming again. You have quite a few choices each evening so perhaps we made the wrong choice on a couple of occasions and you could always visit the salad bar which was always very good.

"An excellent hotel in Sorrento"
554terrys, 19 Septembre 2023

This hotel is truly exceptional and really deserves a 5 star rating. The food is truly outstanding and the service of all of the staff is to be applauded. The location and views over the Bay of Naples add to the overall enjoyment of your stay .

"A nice oasis near Sorrento with shuttle service and parking"
khnkri, 19 Septembre 2023

Big comfortable room with balcony and view. The pool was huge and not crowded loved the hourly shuttle into Sorrento and took advantage of a boat tour to Capri offered at the front desk which was cheaper than others found online - recommended. The hours for the pool snack bar were a bit inconvenient (stops at 3pm) and the restaurant at the hotel was only doing a “gala” dinner the night we arrived so dining choices without going into town were not that convenient. That said, the staff was helpful in arranging a meal off menu for us. Parking was easy and we did not need to use the car once we arrived thanks to the shuttle. Note that the bus from Sorrento to Positano had a long wait on a day the ferries weren't running due to weather.

"Fantastic week at La S olara"
Paul P, 14 Septembre 2023

We stayed at this hotel 12 years ago so decided to return for a lovely weeks relaxing break and it did not let us down i can only repeat what everyone else say's about it fantastic .The location,the cleanliness .the food and staff are spot on with special mentions to our waiter for the week francesco and tina on reception for looking after us and to the friends we made there will definately return again 1 day.

"Wonderful stay at great hotel"
Isaac B, 09 Septembre 2023

We were so pleased with our stay. The staff is amazing and very helpful. The hotel is spotless and offers all the amenities need. Loved the pool and sun deck. Breakfast was amazing. Location is great. I will definitely be back. Thank you RIta!

"Our 4th visit"
MarlboroughL, 06 Septembre 2023

This was our fourth visit to Sorrento and fourth stay at La Solara. Lovely to see that not much had changed since our last visit 4 years ago - food, staff and cleanliness of the same standard we remember. We come back to this hotel because of the location, pool size and proximity to Sorrento (easy to get in and out of the centre via the free hotel shuttle bus). Pool was colder than I remember which there were a lot of murmurings about so it could do with being a degree or too higher to make it more pleasant. We've done the main sights of this part of the coast so this was a relaxing week that ticked all of the boxes for us again.

"Fantastic stay"
Jo1Surrey, 05 Septembre 2023

We have just had another lovely stay at this fantastic hotel. We stayed in 2018, and were looking for somewhere to go for our 25th wedding anniversary and as we had our honeymoon in Sorrento, it seemed fitting to go back. All the staff at La Solara are fantastic - friendly, helpful and knowledgeable - the front desk team are always happy to help with any query, the cleaning staff keep the rooms immaculate and the restaurant staff are all amazing - Francesco even provided me with ice to help cool my mosquito bites - that is going above and beyond!! There is a shuttle bus that goes to and from Sorrento every hour, taking around 10 minutes - this was always prompt, with a great driver. We chose a room with a terrace this time, which looked out over the sea, and the terrace was massive - we joked we could have had a party on it! The hotel supplied us with a lovely fruit platter and a bottle of prosecco to celebrate our anniversary, which was a lovely touch, and when we had a slight issue with our room early one morning, the problem was dealt with swiftly and we later found a bottle of wine in our room as an apology, which was nice gesture, and not something we have had in any other hotel. A big thank you to all the team who made our holiday so special - we hope to return soon.

"Stunning hotel and views"
Lynne T, 04 Septembre 2023

Stunning hotel, the staff were all amazing. Such amazing views from the pool side and most rooms. Food was so good, if staying on half board you get big size portions for all 3 courses. The hotel does have a courtesy bus each hour to Sorrento centre. This was really good and very reliable. My only negative about our stay would be the walls are quite thin so can be noisy at times. Saying that, I would stay again.

"Atrocious customer service and rude staff"
Cole G, 03 Septembre 2023

Pros: good views, solid pool, and a frequent shuttle to the city. Cons: the door to our deck was broken, there was no iron in the room and the bed was pretty uncomfortable. Most importantly, there was no running water for multiple hours on our last evening at the hotel, and the staff's response was terribly rude and dismissive. Tina and Massimo were particularly condescending and offensive, and lied to our faces. We absolutely won't be staying here again and would recommend others look elsewhere.

Owner Response, 03 Septembre 2023

Dear 469coleg We sincerely regret having to read such cutting and unsubstantiated comments about the lack of water supply in all the area surrounding the hotel lasted just over an hour due to problems depending on the local aqueduct which we can attest and not from our hydraulic system. This was clearly explained to you but your bad faith leads you to claim that it was a lie for which a direct refund was requested by you. We went to check the functionality of the door to your deck in the room, which was occupied a few hours after your departure and everything worked properly. None of the rooms is already equipped with an iron and its board which are in any case provided on request of the guest, as it happened to you too. The kindness and sense of hospitality of our staff are recognized by the many customers who honour us with their visit but we appreciate that they could not be acceptable to you who had decided to establish a relationship of distrust with us in order to persevere in your intention to obtain somehow a repayment. However, we wanted to support you in your purpose by providing you via email the same day after your departure all the contacts of our insurance company . As already done on site, we apologize again for the inconvenience of the lack of water but it was unfortunately beyond our control. Many Thanks for your visit and most fond regards from us all Ugo Di Maio General Manager

"Wonderful Family Holiday"
simonkc19, 30 Août 2023

We stayed for 11 nights in August as a family of 4 (2 parents and 2 teenage boys). As a quick headline - we had a fantastic holiday in Sorrento and would highly recommend the BW Hotel La Solara. Now for the details… The hotel has the feel of a small, family run business. There are 60 rooms, a big dining room, bar lounge, pool, terrace and pool bar. We found the whole place to be super clean and tidy. Our rooms provided comfort rather than luxury (which was what we expected) and we had great views out to sea. We had two rooms which were next door to each other - it worked brilliantly for our family setup. We would say the hotel is better suited to those with older children prepared to relax without constant need for entertainment. For most of our trip the hotel was busy but always felt quiet and calming. Towards the end of trip, some families with younger children arrived - and the atmosphere changed a bit. Yes there is a pool but there isn't really a huge amount of room for younger ones to run about without disturbing other guests. Fortunately at that time we were mostly out sight seeing. The pool was otherwise great - a good size and very clean. The pool terrace always had enough loungers for everyone no matter what time of day - and again with great views out to sea. The hotel food was mainly excellent. We stayed on a half board basis. Breakfast is continental but with enough choice to satisfy most. Dinner offered a menu which changed daily and offered a nice selection of options - with local specialities and chefs recommended dishes. The pasta, risotto, fish and pizza options were always excellent. The food served at the pool bar during the day was always fresh, tasty and generous portions. We ran up a reasonable bar bill over the 11 days enjoying beer, wine and quite a few cocktails. But they were reasonably priced we felt. Hotel location suited us perfectly. Yes it's a 10-15 bus ride into Sorrento - but the benefit of this is peace and tranquillity when you're relaxing by the pool or trying to sleep at night. Sorrento town was always super busy no matter what time of day. The hotel provided mini bus into Sorrento was modern clean and reliable. It is not really possible to walk from the hotel into Sorrento unless you are super brave. I would avoid car hire / bike hire also - the roads are crazy. We saw 3 accidents whilst we were there. The hotel is a great base for local sight seeing and the hotel reception are very happy to arrange trips. They helped us arrange to hike the “path of the gods” with a local guide which was incredible. Lastly - the hotel staff. Everyone was really friendly and welcoming. We would particularly like to recognise the restaurant staff and especially Mariano, Maria and Enzo - they made every mealtime enjoyable. Thank you Hotel La Solara!!

"Great hotel in Sorrento!"
Absharma1, 29 Août 2023

Spent 3 nights at this lovely hotel. The staff is very friendly and speaks excellent English. Our room had a queen sized bed and two bunk beds. It was a bit tight but to be expected. However we were given a balcony room and wow! Amazing sunset views overlooking cliffs and the sea. The shuttle is perfect. Always punctual, spacious and air conditioned. It's a short 8 min drive to the center of Sorrento. We did not use the pool or fitness, but the pool is really large and not crowded. There is a beach close by as well. It's down a hill but the walk back up was not bad at all. The water is crystal clear!

"Absolutely fabulous "
D137IYlisas, 23 Août 2023

Absolutely fabulous! Our room was huge and exceptionally clean. The staff are outstanding and that's putting it mildly, nothing is too much trouble for them. No fighting for sun beds and great bar outside. Nice and quiet with a picture postcard view from the terrace. Food amazing. Cannot fault this hotel, loved every minute.

Owner Response, 23 Août 2023

Dear D137IYlisas we can't thank you enough for all the compliments and careful words you reserved for all our Staff...We feel so proud that you dedicated us your time to write about your experience, which we are glad to know that it is full of beautiful memories. Everything we do is intended to provide our guests with a memorable experience, and there for we are delighted to hear you had a wonderful time here,we are glad that the most remarkable thing you highlighted in your review is been our service! We look forward to welcoming you back for another great experience here.

"fantastic hotel, fantastic staff, great food."
Richard S, 22 Août 2023

We have just come back from ten days at Hotel Solara. We had a wonderful stay. The hotel is situated just outside Sorrento in the hills so although hot there was cooling breeze, and there is a very handy shuttle bus to and from the hotel to Sorrento which we used constantly. The hotel is very classy, the rooms are fairly small but very nice and traditionally Italian, the pool is fantastic and there was no pumping music playing which is a common and unwelcome trend elsewhere. It was just very relaxing and calm. The food everyday was varied and always fantastic, pasta's and risotto's which were the best we've ever had. Every Sunday there is a special gala dinner outside by the pool which felt very special. The hotel is so well situated meaning trips to Capri, Sorrento, Naples and Positano are easy. We did TUI trips to Pompeii and Herculaneum but chose to take the train to Naples (1 hour) and ferry to Positano (45 mins) from Sorrento. Don't be put off by travelling on Italian public transport, its cheaper, fun and easy despite what the TUI reps say. Last but not least a big thank you to the restaurant staff at the hotel, Enzo and Maria were superb but a special mention must go our waiter Francesco who greeted us all with a smile every day and looked after our every need and made us feel very special, our young daughter simply adored him...every meal time was a joyful experience and that was partly due to Francesco's warmth and kindness...so a very big thank you to Francesco ! Grazie...Richard, Caroline(Davies) and Alice

Owner Response, 22 Août 2023

Dear U3688RHrichards Thank you so much for these lovely words! For us it has been a true pleasure making your stay as comfortable and memorable as possible and reading all the small detais you appreciated and also to read that we were part of your high point for us is amazing! we really look forward to welcome you again for another wonderful experience Warmest regards Ugo Di Maio General Manager

"Absolutely Worth a Visit!"
LauJRey, 20 Août 2023

We had the most gorgeous week here! The hotel itself is lovely, really well taken care of and in a beautiful spot. The food is great, lots of choice and always delicious! By far, the best thing about this hotel however, is the amazing staff. They are friendly, attentive and care so much about how much you enjoy your holiday! A lovely, relaxing hotel, highly recommend!

Owner Response, 20 Août 2023

Dear LauJrey Thank you for such a wonderful feedback! Your kind words about all aspects of our hotel are greatly appreciated by all of us and your gracious comments in regards to our property and service have brightened up our day. We really hope to have the chance to welcome you again in the future!

"Fabulous Holiday at La Solara!"
Rhiannon F, 20 Août 2023

We had an absolutely fantastic holiday staying at La Solara, which is just a 5 minute bus ride away from the centre of Sorrento. All the staff were welcoming and friendly- especially our waiter Francesco. Nothing was too much trouble and they were always very happy to accommodate our dietary requirements. The food was brilliant- there was plenty of choice at breakfast and dinner. At dinner there are always three courses and around 3/4 choices of each. The best meal was on the gala night which is held every Sunday. It was really lovely to have the meal by the pool- so that you could watch the beautiful sunset. It was very well organised and everyone had a good time! Our room was spacious and had a balcony which had a sea view. It was cleaned everyday to a high standard and it was lovely to have fresh towels on a daily basis. The room had brilliant air conditioning- which was a lovely rest bite from the August heat! While I was there I looked to book for next year- something I have never done before and I have encouraged my friends to book to stay there too! Can't wait to go back and get in that lovely pool and sit and watch the sun set over the amazing view from the dining room. Thank you so much for taking good care of us- see you soon!

"Book. You won't be disappointed."
TraceyY180, 19 Août 2023

If you want a week away to chill but still see all the sights of beautiful Sorrento and the Amalfi coast then this is the place for you. The hotel interior is a bit out dated but don't let that put you off. The staff are wonderful and you get great service. We had room 406 which has a massive terrace with sunbeds and a separate living room. The food is great and always in plentiful supply. Francesco always made sure we had a great dining experience. Always sunbeds available with clean towels every day. Bus in to Sorrento was a great addition to the facilities. I don't usually go to the same hotel twice, but I could be tempted with this gem - absolutely nothing to moan about.

"Weeks holiday in La Solara"
Craig B, 09 Août 2023

We had a great week at the hotel. This was our first visit to Italy. We were half board, and I've got to say the food was fantastic. Hotel is 10 minutes drive from the centre of sorrento but the hotels shuttle bus is fantastic, leaves on the hour from the hotel and pick up quarter past from the town centre. It's a small hotel so it's not too busy so easy to get a sun bed etc. We had the most fantastic week, great hotel, great food, great weather but most of all great staff, they are really friendly and can't do enough to help. Thanks for a great week

"Superb hotel and staff"
Connector59877276366, 08 Août 2023

Lovely hotel in the foothills above Sorrento. The view from the balcony overlooks the bay of Naples and provides a perfect chill out place. The staff are amazing and the food for half board was brilliant with excellent service from the team in the restaurant (especially Francesco). On top of all that a free bus into Sorrento centre every hour provides the perfect place to explore this wonderful area from.

"Great food, great staff, amazing location. We'll be back..."
G7414HWadrianc, 04 Août 2023

This hotel is incredible. We stayed 10 nights in July 2023, booking with TUI as part of a package. Wonderful food - large buffet breakfast with everything you could want, evening meal was 3 courses (3-4 choices for each course), plus salad buffet. Something different every day - delicious. The absolute highlight of the week was the Sunday night gala dinner. Service in the restaurant was AMAZING - thanks to Marcello, Enzio, Sonia, Diego, Maria, Jammes, Nino, Mariano, Francesco. They became like family. Rooms were spacious with TV, cleaned every day, and fresh towels when required. We had a lovely balcony overlooking the pool. Pool was clean, with a plentiful supply of sun-loungers, with a poolside bar where you can get lunch/snacks. Evening entertainment was 3 times a week - this is ideal, as the rest of the week gives you the opportunity to go for a drink in bustling Sorrento. The hotel is ideally situated in the hills away from it all with stunning views out to sea - but just a 10 minute bus ride into beautiful Sorrento. The free shuttle bus operates hourly, starting at 7.50 in the morning. Last bus back at 11.15pm. Had a brilliant time here. Will definitely be returning.

Owner Response, 04 Août 2023

Dear G7414HWadrianc Thank you for the kindness and the time you spent to reviewing our Hotel,it has been a great pleasure to have you here with us as our guests, and we have been more than happy to help you during your stay to try to make this one as unforgettable and as comfortable as possible. We are delighted to read you had a wonderful stay with us enjoying your room ,and our facilities We look-forward to the pleasure of welcoming you soon again. Regards Ugo Di Maio

"Best western hotel"
Exploringcouple123, 02 Août 2023

This was our first time in Sorrento. First impression upon arrival was” tired and dated “having said that the hotel is immaculately clean and the staff were really lovely so after the initial shock of the decor we had a nice stay. We stayed half board breakfast was lovely and fresh only had one evening meal as there were so many great places to eat in town we preferred to do that. Location like most in the area was a bit out of the way you wouldn't chance walking unless you have a death wish. The hotel provide a free friendly bus shuttle every hour which is ideal and runs from 8am to 11pm. Overall - If you are looking for a fancy glitzy glam hotel this is not the one for you but if you want a comfortable friendly clean base to explore this lovely part of Italy you won't go wrong.

Owner Response, 02 Août 2023

Dear Exploringcouple123 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Regards Ugo Di Maio

"A beautiful holiday"
SbyrneIrl, 02 Août 2023

We enjoyed a relaxing break with family here. The staff always give a warm welcome. They really look after you here. Pool wasn't too crowded and plenty of sun loungers for everyone with free pool towels. The free shuttle bus is perfect to get to Sorrento town in a short trip. You definitely wouldn't walk it easily as there's no path most of the way and lots of traffic whizzing around the bends. Hotel is located in a quiet area outside Sorrento with beautiful views. Sunday gala dinner by the pool was a great experience. You can tell they really appreciate and are proud of their staff. Overall it's a lovely relaxing holiday away from the crowds. Simply...Bellissimo!

Owner Response, 02 Août 2023

Dear Sbyrnelrl We thank you for your fabulous review and for all the nice words you have dedicated to your experience in our hotel, we are happy to read that you have been positively impressed. and that we have met your expectations. All we do is offer our guests a memorable experience, making their stay as comfortable as possible and there for us we are pleased to know that we had fun here. We look forward to having the pleasure of welcoming you to experience a new pleasant holiday. Ugo Di Maio General Manager

"Our 3rd visit."
Nick W, 28 Juillet 2023

We've had another lovely stay at this great hotel, our 3rd visit. Our room was clean and comfortable and the food was really good, but what makes this hotel so special is the amazing staff. Special mention to waiters Enzo, Francesco and “Preston!” Also Marcello, manager is such a good host. They all work so hard. Lots of other really friendly, helpful staff including Ben. We highly recommend a stay at this hotel.

"Relaxing location great food and friendly staff ! "
mcson, 27 Juillet 2023

We really enjoyed our holiday at La Solera hotel perfect base to explore Sorrento Almalfi coast, Naples, Pompeii and Mount Vesuvius! The rooms were spacious and bed was firm but comfortable- the staff were very friendly and kept the rooms and hotel spotless ! We enjoyed our waiter service dinner- Marcella and the team were efficient and made our dining experience special - the highlight was the Sunday night gala dinner which we enjoyed very much- we would definitely stay at La Solera again - good relaxing location away from the bustle of the town but with the option to use the free shuttle throughout the day and night.

Owner Response, 27 Juillet 2023

Dear mcson We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Regards Ugo Di Maio

"Alpha plus hotel. Bravissimi!"
Norman H, 27 Juillet 2023

I have raved about La Solara in myTUI review but for non-TUI travellers I want to wholeheartedly endorse the favourable comments posted here. In a nutshell, the management get everything right and nothing wrong. They provide comfortable and spotlessly clean accommodation and outstanding cuisine. It's a fantastic place to stay and my only regret is that having spent two weeks in Sorrento (2022 and 2023) I've now seen everything I want to see in the peninsula and its islands, and can't see myself returning … even for the delights of La Solara.

"Nice pool, view and service"
prizepig, 26 Juillet 2023

Very nice swimming pool. Breakfast was plentiful and included in the stay. We had some problems with our first room and the staff did their best to accommodate us. They found us a new room for the last 3 of our 5 nights. Our basic room had a shower that didn't drain and you could hear the toilets flush from above. The staff did their best to get us a better room, but they were booked. We spent the first 2 nights with the faulty shower (they couldn't fix it), and were moved to another room for 1 night and then to another for the last 2 nights. It really wasn't a big deal to us to move a couple of times as long as we were moved our of that first room. The location is great because you are out of town, but they have a shuttle that comes and goes hourly. We took a taxi (3 miles) when we first got there and it cost us 35 Euro - so take the shuttle. The view is lovely. The staff are friendly and helpful.

"Family holiday with 1 year old"
Elmo1989_03, 22 Juillet 2023

Firstly I would advise you do not get the coach transfer as it takes 1.5 hours with all the drop offs plus you get dropped off at the bottom of the hotel hill as the coach will not fit. Do yourself a favour and upgrade to a private taxi transfer which takes 1 hour and a lot more comfy. Despite arriving at gone midnight we were provided with a cold meat cheese veg fruit platter which was really lovely. We upgraded to a room with balcony with sea view which I highly recommend for stunning views. There was an issue with no water when we arrived too which messed up the water pressure in our bathroom but this was resolved promptly by Bruno. What a legend. Speaking of legend, most of the staff are. Our favourites being Enzo one of the waiters (gave our little girl so much fuss) and also the restaurant manager (didn't catch his name but he reminded me of Paulie from Goodfellas) and also the male manager who sits on reception- I presume he is the manager, slightly older man with glasses. Really lovely and helped me get my baby's luggage back that the transfer coach left behind. We found Tina on reception to be very rude and unhelpful whenever we had a query (such as requesting late check-out, trying to retrieve our luggage that had been left on the transfer coach etc.) We were half board, breakfast did the job of fruit, pastries, toast, eggs, bacon and cereal. Dinner was a different a la carte every night and always fresh and tasty. It is a shame that bottled water or a water cooler is not provided free of charge in this hotel other than in the gym. The hourly shuttle bus into town takes just 10mins and was a God send. Beware though it left early on several occasions so get there 15 mins early!! Room cleaners were a lovely set of ladies. I got the feeling that they had a lot of rooms to get through as sometimes we would return at 4pm and the room had not been cleaned but oh well. Lift very fast but gets busy at peak times. The hotel decor is a little dated but after a while it grows on you. Beds were fine and comfortable, air con not the best in our room. They did however provide a lovely cot for our baby and she slept well in it. Pool is clean and lots of beds available. Snack bar food a little pricey but fine. Shame that they do not do iced coffee. Lots of repeat clients come here year after year, it was our first time here and also in Sorrento. I would not say it was perhaps the most baby friendly as the pool is not quite shallow enough, dinner is served 645pm onwards which is a little late for youngsters, there is no on site shop for essentials and nowhere really to walk with a pram. Well there is a beach but the hill is crazy! Gala dinner on Sundays really fun, we had to leave early though due to the baby. There is a beautiful lemon garden behind the snack bar which we would have loved to explore but it closes when the pool does. Shame as my baby would have entertained herself in there for ages on an evening. We had a lovely stay in all :)

"2nd time to paradise"
richard-trace, 20 Juillet 2023

This was our 2nd visit after coming here last year in may We knew how good it was last year but felt it was even better this year and the main reason was room 406 if anyone is thinking of going in the future we can't recommend this room any better The terrace at the front is unbelievable there's enough room for 8 people and yet there was only the 2 of us It's the best upgrade we have ever purchased Next we would like to thank every single person s who we call family in this beautiful run hotel NOTHING is too much trouble for any of the staff and you can see how hard they all work to keep it that way The cleaners the waiters the chefs the reception staff the pool attendants the coach drivers we award you all 10/10 for everything We can't wait for next year and will book for extra days If u want peace and quiet beautiful food and excellent staff there's nowhere better all these staff are magnificent Many many thanks to everyone

"Wonderful Hotel, Wonderful Staff."
B4846IUedwarda, 19 Juillet 2023

I can't say enough positive things about the hotel and its staff, We arrived and were asked to go and relax and enjoy a glass of prosecco, before they checked us all in. Every member of staff were friendly and helpful, evryone said hello whenever they saw you and no requests or question were to difficult to answer or solve. The restaurant staff were amazing a real credit to the hotel. The hotel was spotless all of the time, not once did I find any bit of dirt or some cleaning that had been missed, the room was attended to everyday. The room was big enough and the balcony was massive, the beds were comfortable, but by the end of the week, like most people we were longing for our own beds. Importanly the air con was very good. The tv understandably is mostly in italian CH300 to around 304 had english speaking news and the sky movie channels can be changed from italian to english(the top right button of the middle square options). Bathroom was very good and shower was powerful enough. The pool was lovely, towels provided and never once had an issue finding a bed or seat. The views from the pool area and the location of this hotel are a winner. The shuttle bus to Sorrento town and back is a game changer, you will not fancy the walk down, most of it has no pavement and the driving is very hectic. The hotel runs a tab system, so you settle your bill on check out, so just be careful if you are on a budget, maybe note down when you order drinks/ice creams or food from the pool bar, or you might have a shock. The food was nothing short of amazing, breakfast was pretty standard as hotel breakfasts go, with breads and cereals, fruit/yoghurts, meats and cheese, lots of different pastry and bacon and eggs and mushrooms/tomatoes, lots of drink options, it was always fresh and tasty. Dinner is where this hotel smashes it, the menu is put out in the morning, so you can spend the day thinking about what to have that evening. There would be 5 choices of starter, 5 choices of main and 4 different puddings. Every meal myself and my family had was top notch, lots of choice and variety, always at least one fish and one meat dish. They are also cook different meals for dietry requirments, or maybe a fussy eater. On Sunday evening there is a gala dinner that is outside by the pool and it is a big event ( people get dressed ) with live music and amazing food, you also get the opportunity to see the chefs who feed you so well in your stay. This is a family run hotel and you can see that they take great care to make sure it is perfect, something you can sometimes lose in bigger hotels. I highly recommend a stay here and would book again in a heartbeat, we also met several people who were on return trips, because it has been this good for years. The staff really make this hotel and are a huge credit to the owners. Book yourself a stay you won't regret it.

Owner Response, 19 Juillet 2023

Dear B4846lUedwarda Thank you for your splendid review and for giving us the opportunity to provide you with our best services and hospitality during your recent stay with us. Your compliments are really encouraging for us to keep delivering heartfelt hospitality, both in products and services and to our guests. At BW La Solara, it is our passion that every guest leaves our 'home' with an amazing story, and reading your review we can only hope that we exceeded your expectations.. Our staff will be delighted to hear that they played a key role in making your stay so fantastic and they are the reason for you to express another visit soon. We hope to welcome you back once again for another enriching experience with us in Sorrento Regards Ugo Di Maio General Manager

"From start to finish staff here could not do enough to help!"
YorkshireTinka, 19 Juillet 2023

Whilst looking for my hotel in Sorrento I contacted the hotel with so many questions. They were so responsive and so kind and helpful, they also offered great advice and places to visit The hotel is set just putside of Sorrento up a hill. The location for us was perfect as we wanted to be away from all the crowds. There was a nice relaxed bar for late drinks and also a courtesy bus to take you in and back to Sorrento. Across the road, a lovely beach with fabulous restaurants, and it's very close to the lovely cute village Massa Lubrense. Rooms were spacious and beds comfortable. The pool is great for anyone doing lengths, plenty of space, and at the moment like a hot bath. Sunbeds have shades over the top, very quiet by the pool, and drinks are also very reasonable. We had a lovely stay, thank you so much.

Owner Response, 19 Juillet 2023

Dear YorkshireTinka Thank you for taking the time to share your recent experience at La Solara. We feel so proud that you dedicated us your time to write about your experience, which we are glad to know that it is full of beautiful memories .Your kind words about all aspects of our hotel are greatly appreciated by all of us, we look forward to welcome you again perhaps on a future trip to Sorrento Warmest regards Ugo Di Maio General Manager

"7th fabulous stay!"
HerculesWeymouth, 03 Janvier 2023

We have again enjoyed a fabulous two weeks at this hotel, our 7th time! We have high standards for our holidays and at Hotel La Solara we have never been disappointed. All aspects of the hotel are excellent including the staff who are all fantastic, special thanks to the wonderful Marcelo who always goes above and beyond and greets us as friends not hotel guests which is lovely. We have just booked for 2024!!!

Owner Response, 03 Janvier 2023

Dear HerculesWeymouth Thank you for your splendid review and for giving us the opportunity to provide you with our best services and hospitality during your recent stay with us. Your compliments are really encouraging for us to keep delivering heartfelt hospitality, both in products and services and to our guests. At BW La Solara, it is our passion that every guest leaves our 'home' with an amazing story, and reading your review we can only hope that we exceeded your expectations.. Our staff will be delighted to hear that they played a key role in making your stay so fantastic and they are the reason for you to express another visit soon. We will welcome you again with the same passion for another enriching experience with us in Sorrento Regards Ugo Di Maio General Manager

"Amazing hotel, great for gluten free"
Lukassssssssd, 29 Novembre 2022

We can't recommend this hotel enough. The food, staff and facilities were amazing. On first arrival, the hotel appeared slightly outdated but all other aspects make up for this. As a celiac and struggle with dairy- all of my food needs were catered for including an abundance of gluten free options. They also made an omelette every morning with no problems. Nino and Nello (waiters) were amazing and went well out of there way to make our holiday special. I would 100 percent recommend this hotel and especially for gluten free or food allergies. Low fodmap options also available. Drinks very reasonably priced (and strong!) The pool area has a lovely see view. Shuttle bus is frequent and super easy to access sorrento town centre. Would definitely like to return. Thanks to all staff for allowing us an amazing and stress free holiday!

Owner Response, 29 Novembre 2022

Dear 175lukash Thank you for such a wonderful feedback! Your kind words about all aspects of our hotel are greatly appreciated by all of us and your gracious comments in regards to our property and service have brightened up our day. We really hope to have the chance to welcome you again in the future! warmest regards Ugo Di Maio General Manager

"Best Western La Solara - very welcoming and great Views "
LKB B, 25 Novembre 2022

Beautiful views since this Hotel sits up a Sorrento ridge. Our tour director picked this hotel, for 26 of us, and we all enjoyed it. Some rooms on first floor had a small patio area that looked out onto the large pool, and that was very enjoyable. We were here 4 nights, using Sorrento as a base for visiting nearby sites, and we dined in the on-site restaurant each evening. Good food, and excellent waiters. Our vans would drop us at base of hotel ( near street level), and it was a fairly steep hike to walk up to the hotel entrance level. However, smaller vehicles would be able to drop those with mobility issues up at the lobby entrance. I definitely would consider staying here again someday -- I DO hope to return . Beautiful.

Owner Response, 25 Novembre 2022

Dear 380lkbb Thank you for having so well rated our hotel, our services, our staff. These considerations make us very proud and let us work with joy because it is recognized by our esteemed guests. We look forward to your return in the near future to enjoy again the beauty of our coast of Sorrento. Ugo Di Maio General Manager

"La Solara"
Emmajfer, 31 Octobre 2022

Excellent staff willing to go above and beyond. Extremely clean. Friendly, kind staff throughout the hotel. Gorgeous pool and lovely clean pool towels available. Free Shuttle bus every hour to Sorrento.

Owner Response, 31 Octobre 2022

Dear Emmajfer Thank you for having so well rated our hotel, our services, our staff. These considerations make us very proud and let us work with joy because it is recognized by our esteemed guests. We look forward to your return in the near future to enjoy again the beauty of our coast of Sorrento. Ugo Di Maio General Manager

"Best rooms"
SusanEvaM, 30 Octobre 2022

All rooms are lovely and clean and very comfortable, with tea and coffee making facilities. Rooms overlooking the pool are south facing and get the sun for most of the day. Rooms at the back are more shaded. Front facing rooms have sea views, and higher floors have larger balconies and terraces.

Owner Response, 30 Octobre 2022

Dear SusanEvaM Thank you for taking the time to share your recent experience at our home. We are delighted to read you had a wonderful stay with us enjoying your room, the views and our service. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. warmest regards Ugo Di Maio General Manager

"Fabulous holiday"
Lisa K, 30 Octobre 2022

This was our first holiday overseas as a family and we couldn't have picked a better place The location is about 10 mins out of the town which is perfect for a relaxing break the hotel provides a free shuttle bus into town every hour right up to 11 o clock with a careful friendly driver which makes it super easy to go there if you need to The staff are just fab friendly, attentive and always happy to help from the reception staff, restaurant staff to the guys at the pool bar The food is really tasty with lots of choice our very picky 11 year old didnt struggle at all breakfast is a buffet and dinner is served to your table I'm not sure how anyone could complain about the food here! They also provide food around the pool which is just as good with a small but varied menu The hotel is spotlessly clean in all areas and yes the rooms are more of an authentic style but this just adds to the charm of it If you want games around the pool entertainment etc then here isn't for you it's more of a relaxing place which suited us perfectly but may not be for everyone We want to say a huge thank you to the staff who were so nice to us after our daughters case didn't arrive which was really upsetting they were as helpful as they could be and just as pleased as us when it finally came I think Special thanks to Nello, marcello and Tina aswell as the guy who served our table (blonde curly hair) who we didn't get chance to thank as he wasn't working on our last night Finally we didn't get to do all we wanted to due to a lost case but we did visit Pompeii which is an amazing place and Sorrento centre which is just busy enough with lots of restaurants and shops - it's a beautiful place and we have an excuse to visit again!!! Thanks to everyone at La Solara for an amazing stay!!!!

Owner Response, 30 Octobre 2022

Dear Lisa K Thank you for taking the time to share your recent experience at our home. We are delighted to read you had a wonderful stay with us,enjoyng your room, food and all the facilities and we are even more than happy that all the staff exceeded your expectations , our main goal is to make our guests feel at home, so when we read your review we are very happy we reached our goal! We look forward to welcoming you back for another great experience here

"Brilliant hotel in great location"
iangG9158FI, 30 Octobre 2022

Recently returned from honeymoon to this brilliant hotel, had a room on floor 1 with sea view and balcony, well worth paying extra. Amazing rooms, food and service, staff brilliant and friendly with nothing too much trouble. Had buffet breakfast and waiter service for evening meal, food at both sittings was brilliant with plenty of choice. Will definitely be returning......cannot find any faults!!

"Great hotel with lovely staff"
A2113NKfrancesc, 29 Octobre 2022

I booked this hotel purely based on reviews and I knew what to expect, but unfortunately the rest of my family didn't. On arrival we were warmly greeted by Tina and I immediately felt I have known her for a long time. My family's first impression of the hotel was dated decor and too far away from centre, that all changed by the end of our stay. Mario, the hotel friendly shuttle bus driver, was also on schedule to drop and collect us, a real gent. Each day, the front desk staff, Tina, Antonio and Massimo greeted us, no matter how busy they are, they are very approachable for information and full of recommendations for site visits and nearby restaurants. On the latter, we dined at Il Cantuccio and Antico Francischiello at Massa Lubrense, Massimo, Antonio and Tina arranged restaurant transport for us, nothing is too much to ask, very willing to accommodate us. the sunset view was stunning from both restaurants along with authentic food. My boys loved the swimming pool and I enjoyed sipping Antonio's lemon spritzers by the pool, just what you need after an exhausting day of travelling around the Amalfi coast. The lovely Nello would be at the breakfast bar to greet you, the spacious dining room has a good view and the buffet breakfast is adequate to provide fuel for the morning, missing sweet melons already. I need to thank the cleaner for room 106, it was cleaned to the highest standard each day. I would highly recommend this hotel. This hotel has a family feel, I get the feeling they love coming to work. I look forward to coming back again. Thank you for a great stay.

"Disappointed"
bettyhG3213KN, 25 Octobre 2022

Stayed 7th October for 7 nights half-board booked via tui. Pluses for the hotel are: it's clean,nice setting wonderful views, excellent shuttle bus service. Negatives are: the hotel is dated, air conditioning not up to the job rooms very hot at night, not enough housekeeping staff (on changeover day our room was not made up / cleaned till 5pm). Also restaurant staff run ragged in the evening not enough waiting staff. We had to wait 45 minutes from ordering our starter to it being served one evening. The quality offood in general not good. Breakfast is the worst we have ever had. The scrambled egg was in edible

"Fab Italian hotel & great family holiday"
McMaple, 24 Octobre 2022

We stayed in La Solara for the first week of August 2022 and had two rooms for our family of four (patents + 18 years old twin boys). This was one of the best hotels we've stayed in because they got the important things right—fantastic staff, comfortable beds, spotless rooms and communal areas, excellent food & a lovely pool area. The staff were so kind, polite and efficient. Nothing was too much trouble whatever time of day or night you asked for their help (Thank you Paolo and Salvatore). But every member of staff greeted us when they saw us, and many spoke perfect English. When we checked in, Tina on reception offered us a glass of prosecco as our rooms weren't ready and that was much appreciated. Both rooms (404 - sea view out front & 202 - partial sea view at the side of the hotel) were a good size. The beds and pillows were comfortable and made up with crisp white bed linen. It was baking hot during our stay but the rooms were perfectly air-conditioned and there were shutters on the French windows that lead to the balcony which helped to keep the room cool too. The hotel was spotless. There wasn't a piece of chipped paint or a black scuff mark anywhere. The carpets and tiled floors were vigorously cleaned. We booked half board through Tui which we were a bit concerned about. We've stayed in Italian hotels before, and the food hasn't always been great. But this was a completely different story! The food at La Solera was better quality than some of the restaurants we tried for lunch. Buffet breakfasts provided lots of choices and the evening meals comprised a salad bar and three courses with three or more choices per course. The wines were excellent and a fraction of the price you'd pay here. We also had lunch by the pool and that too was good – the pizzas and salads were all freshly prepared – and Marcello always attentive. The pool area was, again, spotless and there were always sunbeds available. Our picky teenagers approved of the rooms, loved the pool and appreciated the quality and amount of food on offer – three for three is a rare achievement so kudos to the hotel and staff. The hotel is outside Sorrento, so you do need to take the free hourly minibus if you want to go into town (A taxi was expensive for the distance). We thought that might be an issue as we enjoy after-dinner walks and nipping into cafes during the day, but it wasn't. Our stay coincided with one of the hottest European summers on record, and frankly, we couldn't have spent it in a better place. This is an excellent hotel.

"Friendly and Fantastic"
273stephena, 23 Octobre 2022

Stayed for a week with Friends and this has to be the most friendliest hotel I have ever stayed in . Lovely and clean and amazing food . The staff are like a big a large family and you can tell they all love coming to work . Thanks

"A lovely Italian Hotel!"
H3582QBstephenk, 22 Octobre 2022

I stayed at Hotel Solara October 2022 with my fiancee. I rate the hotel very highly. This was my first visit to The Solara but my fiancee has been before nine years ago and wanted to return. She said many of the staff are the same which speaks volumes about how nice the hotel is and how well the hotel treats its staff. The hotel has a charming "dated" ambiance but it is very nice, nonetheless, and the "dated-ness" is in keeping with its Italian character. The people are all incredibly friendly and everyone speaks English even though I practised my Italian every chance I got (which The hotel staff helped me with! Grazie! :) ) Cleanliness of the hotel, the rooms, the public areas is immaculate. We upgraded to a terrace with sea views on the third floor - Room 308. A 30 or so seater bus takes you to and from Sorrento every hour, for free, on the hour from 07:00 until 23:15 last bus back. It takes about 5 minutes to get into Sorrento town. Loads to see and do in Sorrento and the stunning surrounding areas. Please make sure you use this lovely facility since a taxi is very expensive - about 30 Euros! The pool area is lovely. Again, immaculately kept and with a nice bar and snack area. Prices are very reasonable; a 0.5L Peroni is about 5 Euros and a coffee 2 euros. Very reasonable. In fact, being used to rip-off UK prices, Italy is remarkably reasonably priced. Whilst not Michelin Star dining, the food is nice but my one and only area of improvement would be breakfast. There needs to be more fruit and the bacon needs to be better cooked. Call outs to all the staff but particularly Nello and Marcello and the other slightly older gent that serves at the bar. So friendly and polite and nothing is too much trouble Would I stay at here again? Absolutely!

"Disappointed"
dawnsF5107WH, 14 Octobre 2022

This is our third visit to this hotel over 20 years, we arrived around 1pm on Friday we waited an hour for our room which was good. Our room was great not massive but an enormous balcony with table chairs and loungers beautiful and clean. Not the most up to date but tidy and clean. The food is my main issue we are both vegetarian the options for evening meal were night 1 vegetarian omelette, 2 onion omelette, 3 was the special night we didn't attend. 4 cheese quiche, 5 potato omelette 6 vegetarian omelette 7 bell pepper omelette OR stuffed tomatoes. So if your not an omelette lover and vegetarian not a great deal of choice we ate out 4 evenings although we were half board, disappointed with the choice now I'm sure the hotel will say we could have asked but they put the menu out and they print it so the staff know what the choice is and a bland omelette doesn't cut it now. Also the breakfast as mentioned by someone else is the same as it was 20 years ago, I do think they need to look at what other hotels are doing as it's poor, cereal in hideous containers that are from the 70s and you can't get the product out of!! The fruit was 1 fresh type and then what looked tined fruit, the layout is old fashioned I know we are in Italy but this is 2022 and other hotels have a far better offering.. The staff were good stand out was Tina on the reception desk and the cleaners who did an amazing job. Also the bus to and from the centre was great and the driver spot on. Pool area loads of loungers and tidy as the rest of the hotel.

Owner Response, 14 Octobre 2022

Dear dawnsF5107WH Thank you for choosing to stay with us again and for taking the time to share your thoughts regarding your recent visit. We regret to read the situations encountered and we would like to take this opportunity to inform you we have various selection of vegetarian food from the daily menu like pasta, pizza vegetables etc etc( not only omelette) as mentioneted also in the previous reviews, for which I cannot fully understand your disappointment. Really sorry to have to contradict you but if you had talked to one of our restaurant managers we could, hopefully, meet your tastes. We're here to satisfy customers and do not close ourselves within the limits of a published menu. We much regret that your experience has not been up to your expectations this time. Your comments were shared with the Food & Beverage Department too of course in order to take remedial actions and to prevent such inconveniences could repeat in the future. We have also noted your satisfaction about the attitude and helpfulness provided by some of our staff and we really thankfull for this. I would value the opportunity to restore your confidence in our Hotel and would appreciate it immensely if you would contact me directly should you wish to come back to Sorrento, so that I can assist in your room selection and have the opportunity to provide you with exemplary service that keeps so many Guests returning to our hotel. Regards Ugo Di Maio General Manager

"I can't recommend this place enough!"
Staylee, 14 Octobre 2022

I was definitely unsure about what I booked since it was so affordable but based on the reviews I felt I made the right choice. This property is SPOTLESS, the pool area is nice and relaxing. We ate lunch at the poolside restaurant everyday. The shuttle into town is convenient and drops you at a central location. We were able to visit Pompeii by taking the shuttle into town and hopping on a local train. Super easy! I have to say that the front desk staff were so amazing! I have a medical condition that required me to go to the local ER one night. The gentlemen at the front helped us call a cab and made sure they directed us to the right entrance at the hospital. After a few long hours I was discharged. As I walked out I bumped into Antonio from the front desk. He was on his way home and worried about me so he stopped by to make sure everything was okay. I thought I was going to cry seeing him. I have NEVER had anyone go out of there way for me like that. It was so KIND!!! Antonio also helped us get a cab back to the hotel which is nearly impossible because of the late hour. The next day the front desk all inquired if I was feeling better which I found very impressive. They also helped us get a car service scheduled to Naples which was a daunting task due to the busy season. They gave us several options of transportation and were so very accommodating! I will never forget how lovely everyone at this hotel was and I look forward to coming back in the future!

Owner Response, 14 Octobre 2022

Dear Staylee Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you again in the near future. Regards Ugo Di Maio General Manager

"Average hotel"
deepam1, 13 Octobre 2022

This hotel did not have a great breakfast but very good shuttle service to centre Sorrento. They also did not charge for car parking which was a plus. The AC in our room did not work at all and was very hot at night. I would still recommend this hotel for its price, shuttle and car parking

Owner Response, 13 Octobre 2022

Dear deepam1 Thank you for choosing to stay with us and for taking the time to share your thoughts regarding your recent stay. We are sorry that your experience with us has not been up to your expectations, of course all your comments were shared with the Food & Beverage Department in order to take remedial actions and to prevent such inconveniences could repeat in the future. I would value the opportunity to restore your confidence in our Hotel and would appreciate it immensely if you would contact me directly should you wish to come back to Sorrento, so that I can assist in your room selection and have the opportunity to provide you with exemplary service that keeps so many Guests returning to our hotel. Regards Ugo Di Maio General Manager

"Just WOW!! If you come to Sorrento, then come and stay here!!!"
GPJJune2017, 09 Octobre 2022

Words simply can't say how amazing this hotel is!!! I picked this initially for its position, slightly out of Sorrento and very peaceful for a special anniversary and surprise trip for my partner which is what we wanted. However, there is so much more that makes La Solera just the best and so special and that's the staff. We have absolutely fallen in love with it here, from the moment we checked in the amazing staff that work here can't do enough for you and make you feel part of the family instantly. Antonio on the front desk and the managers who have all been so helpful, the waiters, the bar staff and the cleaners are just all so lovely and always extremely attentive to making sure you are having the best holiday. But one person above all that I need to mention and that's Nello, 30 years at the hotel and from the moment we met him has made every single day just the best, one of the most lovely kind hearted genuine people we have had the pleasure to meet, and his sense of humour is just brilliant. Nello thank you for everything, we want to take you back to the uk!! Last day today and we will definitely be coming back, Sorrento and it's surrounding area is beautiful but without doubt all the people at the hotel are what makes this holiday so special. Much love to you all Greg & Jo x

Owner Response, 09 Octobre 2022

Dear GPJJune2017 WOW!!!..We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel ,we are glad to read that you have been impressed positively. and that we have met your expectations Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Thank you on behalf of Nello & Marcello they were really proud to see you mentioned both as well We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Warmest regards Ugo Di Maio General Manager

"Booking this place was the best decision"
vickypD7121KX, 08 Octobre 2022

What a wonderful, friendly hotel. It is family run and it shows. The staff couldn't have been friendlier, more helpful or more attentive. Every dealing with them was a pleasure. We can't wait to return

Owner Response, 08 Octobre 2022

Dear vickyD7121KX Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you again in the near future. Regards Ugo Di Maio General Manager

"Breakfast"
neilhh, 05 Octobre 2022

My wife and I visited from the 26th September to 3rd October on a half board basis via TUI and had a first-floor balcony room. No problems with the room and excellent housekeeping service daily. Our only issue with this hotel was the breakfast which we felt did not meet the standards and quality experienced at most other hotels we have stayed previously in Italy. For example, the cold meats, (same bland ham every morning) cheese (1 type) boiled eggs (served cold) pastries (dry) along with a very limited breadbasket (no wholemeal or seeded breads) prepacked individual jams and marmalades instead of local varieties. We did not even try the bacon which was served in a huge pile and looked untouched each morning due to the fact it was undercooked and fatty. All other aspects are same as other reviews such as 1st class service throughout the hotel etc...

"If traveling to Sorrento this is the hotel to stay at!"
amandabV1663GC, 04 Octobre 2022

Lovely clean and extremely friendly hotel which is situated outside of the town on a hill. There is a small bus that runs on the hour and takes you into town which is excellent. Super facilities, lovely pool and as the hotel is not large you didn't feel it was overcrowded. Amazing food and very attentive waiters, 5*.

"Nice hotel but needs some modernisation"
239harryj, 02 Octobre 2022

This is a nice hotel located 10 minutes outside Sorrento town. The rooms are a good size, and mostly quite (although if you have noisy neighbours, you can hear everything. Even their alarm clock.). Everyone from the front desk to the cleaners at the hotel are very friendly and they cannot do enough to make you feel welcome. I must thank one particular person who looked after us during breakfast and evening dinner. Nello thank you very much for looking after us. You really made our week there and I do hope you get to travel soon. There is a complimentary bus to Sorrento town centre that runs every hour. This is particularly useful. Our room was starting to show signs of wear and tear. It needed some work doing to it to modernise it to the same level as the lower floors. Some of the carpeting was fading and needs replacing. They do have a good sized pool, and the snack bar is reasonably priced. The only area we feel that needs improvement is the gym. The equipment needs replacing and the air conditioning needs to be repaired. In all, if we were to visit Sorrento again, we would definitely stay here again.

"Beautiful Hotel"
Ray S, 24 Septembre 2022

We have stayed in this hotel twice now, I can honestly say we cannot fault it. The hotel and pool are lovely. The staff so helpful and friendly. The food has a good choice. There is a free shuttle bus into town which is approx 7 to 10mins. Can highly recommend this hotel

"One of the Best"
Sglendevon, 22 Septembre 2022

Stayed here in August 2022 for 10 nights. At first sight you think hmmm......dated. But then as days past you realise that it all fits together to create a superb ambience. Some may say old fashioned, for that read good old fashioned traditional service. The staff are fantastic. Special shout out to Marcello who made my food allergy a non issue - such a relief. The hotel is pristinely clean and the service is fabulous - nothing too much trouble. The pool is immaculate. Plenty of loungers and the guy who looks after it is so caring and helpful - he'll move your loungers to wherever you want to be. Towels are provided and the pool snack bar serves food and drinks almost dawn to dusk. Food in the restaurant was delicious with a lot of choice each evening. All fresh and perfectly cooked. If you have an allergy, Marcello will go through each dish and offer advice. They will even cook an allergy free dish from scratch! Dinner is table service whilst the breakfast is buffet with lots of variety. The views from the dining room/restaurant are beautiful. The location is out of town up the hill but the complimentary shuttle bus is reliable and a lifeline for getting into town. Personally I wouldn't walk it as the roads are very busy and the drivers typically care free! Sorrento itself is busy but charming with all shops & restaurants run by locals - no big brands allowed. Get out and see the surrounding coastline - Positano, Amalfi, Ravello - truly stunning views. Do a morning trip to Pompeii as a whole day is too long. Just an advisory note. If you have mobility issues, be aware that there can be a lot of walking and the area is hilly. The only negative for our holiday was Naples airport. Chaotic is being kind. Apparently it's always worse on Mondays & Fridays. Finally, we're not ones to re-visit previous destinations but if we did we would come back here without doubt! It is almost perfect.

Owner Response, 22 Septembre 2022

Dear Sglendevon We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Exceptional"
Rubyz2010, 21 Septembre 2022

We arrived just after midnight to be greeted by a specially prepared light meal which was really appreciated. Our room was lovely with a partial sea view. Cleanliness was exceptional throughout the hotel. Thanks to our cleaner in room 204. The bar was run by the lovely Nino, who made delicious limoncello spritz! Lots of banter in the restaurant with Marcello, Nello and their teams. The food was excellent with lots of choice. Breakfast was a varied buffet with hot and cold food and dinner was a set menu with lots of choice. Thanks to chef Antonio and his team, it was superb. The swimming pool with Antonio and the team was great with lots of sun beds always available. The shuttle bus was reliable thanks to Mario. Tina and the reception team were always helpful, I can't thank everyone enough, truly exceptional on all counts and I'd highly recommend.

Owner Response, 21 Septembre 2022

Dear Rubyz2010 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Amazing hotel."
brenda31407, 20 Septembre 2022

This hotel is amazing, relaxing and peaceful just what is needed after a long day sightseeing. The hotel is so clean and the rooms are very comfortable. The staff work so hard every day making sure everyone is having a great stay. The staff we encountered are so friendly and helpful. My daughter suffers from a number of food allergies allergies and Mr Nello and Mr Marcello made sure she was very well catered for. She felt completely safe eating here every night and enjoyed all the food that was available for her. They are both a credit to your team. Thank you for a amazing holiday and we can not wait to come back and see you all again.

Owner Response, 20 Septembre 2022

Dear brenda 31407 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Wonderful holiday once again"
MichaelD440, 19 Septembre 2022

We've just returned from a wonderful 10 night stay at La Solara. This was our 8th stay here and our first visit since 2019 due to Covid disruptions. We were so glad to be back and it was great to see so many familiar faces amongst the staff. We really value peace and tranquillity whilst on holiday and this place delivers each time. We found all the staff to be friendly as always and willing to assist at all times. We booked half board and also had lunch during our stay and found the food excellent - we looked forward to our evening meals in the restaurant. There is a great choice each evening and the menu never seems to repeat itself too often. The ten days were over very quickly and we were sad to leave. I would like to list all the staff but could not be certain I would recall everyone. A huge thank you to the entire La Solara team. They make it look easy which it cannot be. Special thanks to Antonio and Tina at reception for dealing with some prior requests and for ensuring we got away a bit earlier by taxi on departure day than we had originally requested. The food, the pool, the staff - just wonderful. See you all in 2023. Michael and Nuala Belfast

Owner Response, 19 Septembre 2022

Dear MichaelD440 Thank you for your splendid review and for giving us again the opportunity to provide you with our best services and hospitality during your recent stay with us. Your compliments are really encouraging for us to keep delivering heartfelt hospitality, both in products and services and to our guests. At BW La Solara, it is our passion that every guest leaves our 'home' with an amazing story, and reading your review we can only hope that we exceeded your expectations.. Our staff will be delighted to hear that they played a key role in making your stay so fantastic and they are the reason for you to express another visit soon. We hope to welcome you back once again for another enriching experience with us in Sorrento Regards Ugo Di Maio General Manager

"Two week holiday exploring the Amalfi Coast"
Penarthgymreviewer, 12 Septembre 2022

Just returned after 14 nights at the hotel during August and into September. We stayed on a half board basis in a standard room with a side view balcony, booked through TUI from the UK. Location – approx. 10 minutes in the hotel complimentary shuttle bus from Sorrento town centre. The shuttle bus is excellent and runs pretty much every hour from the hotel and then back to the hotel, from around 8am until 11pm. (It is not advisable to walk into Sorrento as there is no pavement and the roads are single lane and very narrow and busy.) There is a small supermarket in the alleyway just before the bus stop, which we used to buy water etc to take back up to the hotel. Room – comfortable, although the décor is a bit dated. Very clean. Plenty of wardrobe and drawer space. Good air conditioning and excellent WIFI – we work whilst on holiday and had no problem at all doing video and audio calls. Good enough internet to stream Netflix etc. Small balcony area with side view over the Bay of Naples and olive trees. Staff – all friendly, approachable, and knowledgeable. Good service at the restaurant at dinner. Food – good selection at the buffet breakfast in the mornings and which is served from early (7am) to accommodate early starts for boat trips and sightseeing etc. Dinner – this is a set menu with choices, including vegetarian etc. They cater for food allergies. I am a fussy eater and had no problems choosing something to eat from the menu. Food served hot and very quickly. There is a formal Gala dinner on Sunday evenings and to which men are obliged to wear long trousers (not an issue as the room is air conditioned). This is a jolly occasion with a pianist and several courses. Pool – the hotel benefits from a large roof-top pool area overlooking the Bay of Naples with plenty of sun loungers, a bar and snack bar. Gym – very disappointing gym. This was one of the reasons for choosing la Solara, but it did not live up to expectations. It is in a damp smelling basement area. The air conditioning does not work very well, and the machines have definitely seen better days. TUI rep – we had excellent service from the TUI rep who organised places for us on the Pompeii and Herculaneum half day tours, both of which were very good value for money and worth doing. Boat trips – we use the ferries (NLG company) from Marina Piccolo to go to Capri twice, Amalfi and Positano. Very quick and efficient. Lots to see in Capri, hence why we went twice. Positano and Amalfi have less to offer – worth a trip, but you only need a couple of hours in each to do them justice. All in all, a good fortnight's break and we fell that the hotel was a good base for exploring the area.

"excellent"
321noreens, 11 Septembre 2022

Stayed here for the 2nd time. Really amazing staff. Nothing is too much bother for them. Food at this hotel, especially evening meal, is absolutely wonderful. Menu is very varied & the quality is exceptional. Seems to be the same staff in a lot of areas which says a lot about the place. Also, speaking to other guests, most of them had been many times over the years. Says it all, I think. Shuttle bus is a bonus.

Owner Response, 11 Septembre 2022

Dear 321noreens Thank you for such a wonderful feedback! Your kind words about all aspects of our hotel are greatly appreciated by all of us and your gracious comments in regards to our property and service have brightened up our day. We really hope to have the chance to welcome you again in the future! warmest regards Ugo Di Maio General Manager

"Perfect"
878caties, 04 Septembre 2022

We stayed for a week in late August. The weather was so good and the pool and our huge balcony were the perfect place to enjoy it. The snack bar has decent pool food, and the breakfast had a good choice without feeling full and overwhelmed afterwards! We got engaged while we were there and the restaurant staff were so lovely and celebrated with us. The gala dinner is fun, and the entertainment is traditional but perfect to round off the night. The shuttle bus is a godsend, reliable, easy to find and takes 5 mins. If you book with Tui, can recommend going on the walk with the rep after the welcome meeting. It really helped us get our bearings, made some great recommendations and we knew our way around in no time. The hotel was spotlessly clean, and like all the other reviews, the staff are so friendly and kind and really make the experience even better. Perfect week, thank you all for looking after us!

Owner Response, 04 Septembre 2022

Dear 878caties Thank you for taking the time to share your recent experience at our home. We are delighted to read you had a wonderful stay with us enjoying your room, the views and our service. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. warmest regards Ugo Di Maio General Manager

"Amazing Hotel & staff"
plam1477, 04 Septembre 2022

From start to finish this holiday was amazing. We arrived late at the hotel due to a slight flight delay 1am, we were greeted by the reception staff and then taken to the restaurant where a plate of food was provided, delicious and so needed! Room was spotless and cleaned every single day of our stay with fresh towels each day. Pool area spotless too. Food amazing including the service from Marcello and Nello. All the staff were so friendly and helpful. Hotel was perfectly situated with fantastic views and ideally located to visit Positano, Amalfi and the Island of Capri (definitely worth a visit) The shuttle bus was a plus too to take you to the centre of Sorrento. Will 100% return in the future.

Owner Response, 04 Septembre 2022

Dear petelamb8 Thank you for taking the time to share your recent experience at our home. We are delighted to read you had a wonderful stay with us enjoying your room, the views and our service. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. warmest regards Ugo Di Maio General Manager

"Super hotel & Sorrento holiday"
rebeccahW5335VG, 02 Septembre 2022

“There are some great reviews of this place, we agree with them all: excellent food, large pool, lovely staff, plenty of sun beds, spotlessly clean EVERYWHERE etc so we'll not repeat but here are some things we didn't pick up on previous reviews that might help other travellers: 1) clean pool towels are provided so no need to pack them! 2) shuttle bus is fab, modern (not some rusty old number that you wonder if it'll actually move!), on time, every hour to/from hotel from 7:50a.m to 11:15p.m., air conditioned and FREE to guests - just brilliant. 3) staff speak excellent English, both in hotel & in Sorrento. 4) we arrived late, in the early hours, & were greeted by a porter on a golf style buggy to take us & our cases up the steep slope to reception. After checking in we were provided with a huge plate of food! Amazing! 5) hotel is on a slope & walk to beach is via a main road so wouldn't recommend this hotel for those with young children or those with mobility issues. 6) in our opinion, the local beach is a bit run down, it's made up of black volcanic sand & very crowded with sun beds. It's a 10 min walk from the hotel but it's on a VERY steep hill. There is a tuk tuk style vehicle that will bring you up/down tho for a couple of €. 7) best calypso coffee ever from the evening bar in hotel! 8) pool side bar food during the day is super tasty & fresh, but a little pricey (burger and chips €15). 9) there is nowhere in Sorrento to hire jet skis as it's a working harbour. There are none either on the beach near to the hotel. 10) in our experience, generally prices throughout the area (food, ice creams etc) are high. 11) hotel is 10 mins south out of Sorrento and you're likely to be the last drop off after your flight, if travelling with TUI. 12)wifi in hotel is brilliant. 13) there are insects in/around Sorrento that you don't see (!) so repellant and after bite creams are recommended. 14) there is parking in the hotel if required. In summary, if you want poolside music/quizzes/water polo & other pool based activities, someone to entertain your kids, a full programme of lively evening entertainment then this place isn't for you! If you want somewhere peaceful to relax, with beautiful views & evening sunsets, super food with plenty of choice for everyone & excellent hospitality, book it without hesitation!

Owner Response, 02 Septembre 2022

dear RebeccahV5335VG we can't thank you enough for all the compliments and careful words you reserved for all our Staff...We feel so proud that you dedicated us your time to write about your experience, which we are glad to know that it is full of beautiful memories. Everything we do is intended to provide our guests with a memorable experience, and there for we are delighted to hear you had a wonderful time here,we are glad that the most remarkable thing you highlighted in your review is been our service! We look forward to welcoming you back for another great experience here. Warmest regards Ugo Di Maio General Manager

"Lovely Holiday"
NorthamptonWally, 02 Septembre 2022

We were recommended this hotel and booked via TUI. A mostly positive experience with good size rooms, very clean. Amazing pool, and no silly fighting for a sun bed. A very efficient bus service to the centre of town. The staff were exemplary always very helpful. Particular mention for Fabio, Nello and Marchello. The only negative was the food. The first two nights we experienced the dinner and it was very poor. Example being Halibut presented in potato. It was questionable if it was Halibut as it was a very flat fish. It also cam with sliced potato's on it, with a side of potato! After two nights we then opted to dine out and swapped the dinner for lunch by the pool, which was simple but fine. To be honest having seen all other comments we did wonder if the regular chef was away that week. Overall a lovely holiday

Owner Response, 02 Septembre 2022

Dear NorthamptonWally Thank you so much for taking the time to share your comments on your stay at our Hotel. It was a pleasure to read that you had a pleasant stay. I noticed your disappointment and I apologize for that,be assured that your feedback has been discussed with all relevant departments and remedial actions will be taken in order to improve our service and to avoid that such situation will happen again. I am a true supporter of a tireless attention to details and attitude that always places guests first and understand that it takes a team of committed staff to provide the service that meets and exceeds guests' expectations. Regards Ugo Di Maio

"Excellent in every way"
horsemad2009, 01 Septembre 2022

I stayed at La Solara in Sorrento in April and loved every minute. The staff were welcoming, friendly and very professional. The hotel was spotless, the food superb and the waiter staff brilliant. I wasn't long back in England before I had booked to go back next year. I can't wait.

Owner Response, 01 Septembre 2022

Dear horsemad2009 Thank you for having so well rated our hotel, our services, our staff. These considerations make us very proud and let us work with joy because it is recognized by our esteemed guests. We look forward to your return in the near future to enjoy again the beauty of our coast of Sorrento. Ugo Di Maio General Manager

"Beware of ants, rude front desk and pool staff"
jlmk, 31 Août 2022

The hotel has an ant infestation! Not just a few, there were a lot. On the toilet, floors and walls. They got in our clothes too. Very rude female front desk person. Pool person was putting shock in the pool while we were still in the pool. On the plus side, the views are amazing,sunsets spectacular, dining staff very professional and they had staff helping park cars. There is at max 11 parking spaces.

"Fantastic family hotel"
jamesbV4914UD, 29 Août 2022

Staff in this hotel make all the difference and they go out of their way to help you such as kindly getting us football tickets for Napoli Vs Monza. As the hotel is not too big, it feels very personal and down to earth. Pool is fantastic - great size and temperature. Really enjoyed the live music from Lello and Carlo after dinner whilst we played cards. Incredible food - the salad bar was amazing and the gala dinner was a great treat! We will be back next year!

Owner Response, 29 Août 2022

Dear jamesbV4914UD Thank you for having so well rated our hotel, our services, our staff. These considerations make us very proud and let us work with joy because it is recognized by our esteemed guests. We look forward to your return in the near future to enjoy again the beauty of our coast of Sorrento. Ugo Di Maio General Manager

"Excellent family hotel with overall good service and care"
490amlanr, 25 Août 2022

Great venue for family holiday.. excellent experience, We had a family reunion with members coming from 3 different cities in two continents. Great service. Nice views. Good rooms, nice air conditioning, good facilities. Several other guests were visiting after a while, Massimo, Antonio and Tina made the reception function very well. Nello and Marcello were great at the dinner service. Nino was good behind the bar. Mario was a good very technically good coach driver. All contributed to the functioning of this family hotel as if we were nearly at home.

"This hotels deserves six stars in Tripadvisor's scoring system"
ReturntoDublin, 24 Août 2022

Stayed here from 14 to 22 August 2022. This place deserves all of the positive reviews it has received on TripAdvisor. I would return instantly. I say this about many places but La Solara ...... there is no such things a perfect hotel but for me La Solara comes close. Negatives first – and bear in mind that these are minor Ants – they occasionally get ant infestations but deal with them promptly and efficiently. Shuttle bus sometimes start the return trip from the town centre to the hotel a few minutes early. Positives – these are many and are sometimes difficult to describe adequatley in words My positive experience with the hotel began before we arrived - we couldn't travel on the day we were due to travel, but the hotel helped us to reschedule and helped us to organise an airport transfer for us when we arrived a few days later. Hat tip and sincere thanks to Antonio at reception! Finding the hotel was easy - it's well signposted, but the entrance is located on a curve and driving in and out is not for drivers who find Italian traffic and drivers challenging (but don't let that put you off - this hotel is excellent and worth a variety of minor challenges). Reception staff were friendly, welcoming and efficient. Finding rooms was easy. Initial impressions were excellent, and everything we experienced during our eight days here confirmed those initial impressions. Room size was adequate. Bathrooms were spotless. Windows deserve special mention - excellent sun blinds to keep out the intense heat, an excellent insect screen and good balcony doors, internal blinds and curtains - room was completely dark whenever required. Beds were firm - no sagging mattresses. Bed linen was clean. Noise was an issue - tiled floors and noisy guests who shouted in the corridors late at night were a problem, but that happens in all hotels. There was plenty of space for suitcases. A room safe was provided free of charge. Heat / ventilation - air con was excellent. Lighting in the rooms was good. Mini-bar was stocked, and still had space to cool two 500ml bottles of water. Always on socket - the socket beneath the TV remains on when you leave the room and can be used to charge electrical devices. TV - Sky News and BBC World Service were available as were a variety of other 'main' European channels. Breakfast was good. Fresh fruit salad, croissants, cereals, scrambled eggs, bacon, yoghurts, cheese, cold meats, juices - all the usual stuff and something for everyone. Pool was super. Pool towels are provided at the pool. Bar and good food available at the poolside. Plenty of sun loungers which were clean and well maintained. Large parasols provided good shade, but they occasionally blew over in the wind. Gym available, but I didn't use it. No activities for small children, but Sorrento isn't that sort of a resort destination. Swimming pool has a shallow end (1.4m) and a deep end (2m) and there is a paddling pool for toddlers. The pool is busy, but it's big and has plenty of space for everyone. Food was consistently good. Gala dinner on Sunday evening - men must wear trousers. Shuttle bus operates to town each hour on the hour and returns at quarter past each hour, but be careful - it often returns a minute or two early. We were on board a few times when the driver left early, but we also missed it once and had to spend an hour shopping and eating gelati! The shuttle bus drops guests off about one minute from the main shopping street. Car hire - I didn't rent a car during this holiday, but there are several nearby car rental firms. Parking - plenty available at the hotel. Wi-Fi worked well and seamlessly, but signals for mobile phone networks were poor - this might have been my handset, but all four people in my group had problems getting mobile data, so Wi-Fi was important. Environment. The hotel has two Tesla car charging points. Waste bins for paper, plastic and metal are on every floor. Local attractions. There are dozens. We spent ages walking around the narrow streets of Sorrento, looking at tourist shops, eating pizza and pasta, trying to find the best gelateria (they were all good!). We also visited Pompeii and took a day trip to Capri. Pompeii is best visited by train, which leaves you right at the entrance and costs €2.40 each way from Sorrento. Take an early morning train and do the guided tour before it gets really hot. If any of what I wrote above was helpful to you, please give me a helpful vote.

"A wonderful holiday"
jueh28, 23 Août 2022

We stayed for 14 nights at La Solara and had a fantastic time. We are a large family of 6 with varying ages and it completely catered for our needs. It is set in a wonderful location and the fact that it is away from the immediate hustle and bustle of Sorrento is a huge plus especially as there is an hourly shuttle bus going back and forth that only takes 8 mins to get to the town. The pool and surrounding area is fantastic - the pool was big, safe and clean and there never seemed a crush for sun beds or space. The view from the pool area was beautiful. Our rooms were spacious and always immaculately clean, as was the whole hotel. The restaurants was spacious and food good. Brilliant views from restaurant and very comfortable lounge area. The staff were very friendly and helpful - however special mention to Nino, Nello and Marcello who were especially attentive and welcoming. It all added to a wonderful holiday and we would go back again.

"A poor start but got better."
Jon C, 22 Août 2022

The holiday didn't get off to a good start as at the first dinner despite confirming that there there were 3 vegetarians in the party we found that the starter had bacon in it. This was upsetting particularly to my daughters who hadn't eaten any meat for many years. Marcello the waiter was apologetic but they have got to up their game in this area as a lot of people won't take it as lightly as we did. The bus to the town was very reliable and the driver very pleasant. Our two favourite members of staff were Nello who was very friendly, funny and welcoming. He is a great asset to the hotel. The other one is the drinks waiter Francesco who was always very friendly and smiley and we all loved him! The lift was too small for a hotel of this size and we were on the top floor so most of the time used the stairs. The swimming pool was a fair size and we were always able to get a sun bed thanks to the staff in that area. The food was generally good and we visited all the sights. Our favourite place was a walk along the busy road to Bagni Regina Giovanna. A lovely but popular spot. We used the deli at the top of the road here to take down to the beach. All in all a good holiday.

"Just what was needed for summer 22"
J3531RMtimd, 21 Août 2022

We stayed for 11 nights in mid August, half board family of 4. First off the less good bits…little dated, limited evening entertainment (why not use pool terrace bar area more frequently in the evenings), and vary the live music (which was good but samey) and lunch time (pool bar) and evening menus little limited. No direct view to Sorrento, but nice view of the bay of Naples and islands instead. Now the good bits. The hotel grows on you day by day, it is clean, spacious and really peaceful and relaxing. Benefits from being away from the noise and hubbub of Sorrento. It is unpretentious and authentic in its spirit. The staff really are lovely, warm, friendly and engaging. Big shout out to Nello and Nino, Antonio and Guisepe. Pool is v clean, large and couldn't fault. Due to size of hotel (58 rooms) never busy and no pressure on sun beds. The hourly ‘Courtesy bus' till 23:15 hrs in and out of Sorrento (8mins) works like clockwork. All very easy and convenient and reliable. Gala night was a nice touch too. Overall la Solara provide a relaxed, happy base for a fabulous family holiday and would recommend..

"Greatest staff, very pleasent"
Gil T, 19 Août 2022

The hotel team is incredibly pleasent, resourcfull, helpful and care as much as could possibly get for the guests. Although it is not located at Sorento's center - this is more than compensated for by a very convinient complimmetary shuttle service that goes every hour to/from city center. The rooms are comfortable, well equipped and clean. Breakfast is "ok" but would be acceptible for most guests. The pool is nice and good for children. The ONLY thing i would change is the dinner - which is "ok" but perhaps not as good as what you'd expect of Italian level. Go there - if only for the great staff. They are the best!

"Noisy but pleasant stay"
edwreviews, 15 Août 2022

Handy shuttle that runs on the hour that takes you to central Sorrento in 5 minutes. Decent pool and plenty of sunbeds and chairs to relax at. Friendly staff and quick check in and check out process. Spacious rooms. Beautiful views from the hotel at sunset. WiFi was great! Didn't ever get slow. Good selection of stations on TV. Had a band playing in the bar on our first night and a evening under the stars on our final night. Decor was a bit dated, needs to become modernised. Dinner service was limited but they do change the menu each night. The double bed was 2 single beds pushed together. Couldn't connect my chromecast as WiFi requires two step authentication. Extremely noisy from the corridor with people returning/leaving their rooms and from the pipes with people showering. While we stayed in Sorrento there was a thunderstorm which unfortunately lead to a massive leak in the bathroom. Staff were prompt when we told them of this. Lacked some entertainment like a quiz/family friendly entertainment

"Fabulous Hotel."
Mel H, 09 Août 2022

We had a wonderful stay at the hotel. The service and food were excellent throughout the week. The shuttle bus service was very convenient in and out of Sorrento. The pool area was great and perfect relaxation. Many thanks.

Owner Response, 09 Août 2022

Dear Mel H We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation.

"First trip to Italy"
nichola69, 07 Août 2022

It was our 25th Wedding Anniversary in July and we wanted to celebrate it somewhere special and WOW La Solara did not disappoint ! The hotel was beautiful, the pool and the grounds had a great view of the Bay of Naples The food was lovely and all the waiters couldn't do enough for you. We were half board and a couple of times we exchanged our dinner for lunch by the pool The hotel is about 8 mins out of town but it has a free shuttle bus to take you down into Sorrento town. It leaves the hotel drive on the hour every hour between 8am and 11pm and drops you off at the same place it picks you up at,in town, which is quarter past the hour and the last bus back is 11.15pm The bus has ‘La Solara' on a card in the front window, so there's no mistaking which is your hotel bus It was an excellent FREE service, which ran like clock work and we used it every day at some point. We had a fabulous holiday, met some lovely people during our stay and cannot wait to return A big Thank you to La Solara and all the staff

Owner Response, 07 Août 2022

Dear Nichola 69 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation.

"Lovely place to stay"
mitchround, 06 Août 2022

Just got home from 10 days at La Solara; great hotel. 23m pool was a real plus for swimming, the food and cleanliness were excellent and the staff were as friendly as any I've ever encountered. Located a bit too far away from Sorrento town for most people to walk but the free shuttle bus is amazing, contrary to what others may have said! Out of maybe 20 uses it was late perhaps twice and in our experience it always stopped in the designated space - right in the mix of the town. (Did drop some of the cleaning staff home a few evenings, which adds 5 minutes to the 8 minute journey.) All in all, I'd really recommend it for both couples and families, and Sorrento itself is an absolute jewel. Thanks to all the team at La Solara.

Owner Response, 06 Août 2022

Dear mitchround Thank you for taking the time to share your recent experience at our home. We are delighted to read you had a wonderful stay with us,enjoyng your room, food and all the facilities and we are even more than happy that all the staff exceeded your expectations , our main goal is to make our guests feel at home, so when we read your review we are very happy we reached our goal! We look forward to welcoming you back for another great experience here

"Italian Hospitality at its Best"
CathT934, 06 Août 2022

If you want the usual hotel with no character that could be anywhere in the world then this is not the hotel for you. This hotel is full of charm and authenticity beautifully positioned with stunning views of Sorrento. The rooms were spotless with beautifully tiled floors. The staff were fabulous, Marcello and Nello were amazing but so were all the waiters and staff; nothing was too much trouble. Breakfast was a buffet style with plenty of choice including cereals,yogurts, fruit, toast, eggs, bacon, pastries, fresh juices and coffee. Lunchtime snacks were available next to the pool; these included pizzas, toasted sandwiches, salads and burgers. Dinner was served in the main restaurant in the evening and the menu was available in the morning for you to look at. As we were half board, we could choose to eat at lunchtime or at dinner. The food was delicious and well presented with lots of choce. The blinds were raised so that diners could take in the breathtaking view of sunset over the bay. The pool was perfectly positioned and had a small children's separate pool. Sunbeds were plentiful as were towels. The shuttle bus to Sorrento was always available and on time. We had a wonderful holiday and cannot praise La Solara highly enough.

Owner Response, 06 Août 2022

Dear CathT934 Thank you for taking the time to share your recent experience at our home. We are delighted to read you had a wonderful stay with us,enjoyng your room, food and all the facilities and we are even more than happy that all the staff exceeded your expectations , our main goal is to make our guests feel at home, so when we read your review we are very happy we reached our goal! We look forward to welcoming you back for another great experience here

"A nice property that disappoints!"
passedoutatthebar, 04 Août 2022

So the hotel is run by a somewhat decent manager but here are some issues if you want to go down to the waterfront or catch a ferry using there shuttle can be a horrible experience! Unmarked shuttle doesn't wait or look for the hotel guests and they seem to operate on there timeline instead of being cognizant of customer service which after climbing over a hundred or more steps and walking uphill for 15 minutes and waiting for a shuttle that doesn't wait on its customers is a very bad example in the training for customer service!!! So again if you aren't looking to leave the hotel and stay put then I recommend this property BUT if you are going to be a tourist and want to leave this property then by no means would I recommend considering this hotel and look for something by the water or a hotel that has conscientious shuttle service because this hotel has NONE! Very disappointed!

Owner Response, 04 Août 2022

Dear passedoutatthebar Thank you very much for taking the time to share your comments regarding your visit to our Hotel. I regret that your stay did not meet your expectations and that you did not appreciate the qualite of our FREE BUS service. I can confirm that the name of the Hotel La Solara is well recognizable by a board located on its front window The Availability of the free hourly shuttle is mutch apreciated by our customer for the quality and punctuality of our service, this latter side in particular for respect to all the other guests waiting to leave on time. I would value the opportunity to restore your confidence in the BW La Solara and would appreciate if you could contact me directly may you wish to come back to Sorrento, so that we can provide you with exemplary service that keeps so many Guests returning to our hotel. Ugo Di Maio General Manager

"Perfection"
HolidayLover013, 02 Août 2022

This hotel is lovely from the staff to the rooms and swimming pool. I would live there if I was able. The views are lovely and the ambiance is peaceful. Good to have a shuttle bus into town rather than trying to walk.

Owner Response, 02 Août 2022

Dear HolidayLover013 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Regards Ugo Di Maio

"Delayed 25th Anniversary"
johnwM1379KY, 02 Août 2022

Just returned from a wonderful 2 weeks at La Solara, our third visit. Absolutely everything was perfect but special mention must go to the staff who are amazing (everyone from the housekeeping to the the hotel supervisor). The reception staff were great and sorted out a minor medical emergency we had with efficiency and ease (something our NHS had failed to do). Thank you to Antonio for keeping us informed about the hotel throughout the delay to our holiday due to Covid. We are already planned our 2024 holiday at La Solara which I think says everything I need to say.

Owner Response, 02 Août 2022

Dear johnwM1379KY We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Regards Ugo Di Maio

"Superb experience"
Linus190959, 31 Juillet 2022

One of the best hotels, if not the best, we have stayed in. The facilities were superb. The rooms spacious and clean. The swimming pol warm and a very good size. Loads of sunbeds and umbrellas. We went half board and both the breakfast and evening meals were outstanding. The best thing of all was the staff. All were very friendly and provided great service. The hotel is located about 2 km outside of the town centre but the hourly (8am to 11pm) free shuttle service means this is not a problem

Owner Response, 31 Juillet 2022

Dear Linus190959 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Regards Ugo Di Maio

"A really relaxing break"
Dazzer1104, 26 Juillet 2022

Slightly outside of Sorrento town, we needn't have worried... the frequent courtesy bus ran from early in the morning to late at night. The restaurant was superb (table service rather than the usual "buffet". Weather was great. A short trek (step climb back) to the beach is well worth the 800M journey (and cheap beer and food down there as well). Staff were very friendly and helpful. Highly recommended from the whole family.

Owner Response, 26 Juillet 2022

Dear Dazzer1104 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Regards Ugo Di Maio

"Fantastico!"
paulinemarie21, 22 Juillet 2022

What a wonderful week we had here and in Sorrento! If you want an escape from the noise and bustle of the town but stay within easy reach ( via the reliable hourly shuttle bus) then it's hard to think of a better place than la Solara. It is very clean, the beds are comfortable and if you are lucky enough to have a sea view you will not be disappointed. The morning views of the island of Ischia were absolutely stunning, I could have sat there for hours. There is also a lovely garden area to sit and relax in. The hotel is brightly decorated, spacious and has stunning views from the ground floor communal rooms. The swimming pool area is beautiful, again more gorgeous views, and has with a very good snack bar. The food was excellent and the Gala dinner very enjoyable. My son has a severe nut allergy and it was such a relief to be so well cared for by Marcello and his team, they really worked hard to ensure he was well provided for and I am beyond grateful for this. Marcello and Nello should be proud of their team:- Francesco, Antonio, Guilliano, Nello, Fabio, Giuseppe and last but not the least a young waiter whose name I did not manage to get. Grazie mille to you all! Also thanks to great reception, bar staff, chefs, bus driver and the cleaners who worked extremely hard. I look forward to the day I can return!

"Lovely Hotel"
joannet653, 22 Juillet 2022

Not generally the type of hotel we would stay in on a family holiday with young children but can not recommend highly enough. The staff are fantastic, food delicious and the shuttle bus into Sorrento is a god send because the taxi back to the hotel cost us 65 euros after a wedding in Sorrento!

"It's not called BEST Western without good reason!"
Steve A, 19 Juillet 2022

Lovely quite, relaxing hotel. It's a bit out of town approx 1.5 miles out if Sorrento which if you don't want town centre hustle is absolutely fine. They offer a daily shuttle but free of charge on the hour every day to Sorrento and last bus back to the hotel is 23:15. Taxis can be expensive as a one way trip in €36-€40 obviously all out of the hotels hands . Fantastic hotel, very well maintained but most importantly staffed with some great people who love their jobs and that shows through. Really did feel like staying with family despite it being our first visit and can see why so many people have returned year after year. It's not a massive hotel which is in its favour and facilities are ample to accommodate guests numbers so no need as people did on the last day to put towels on sun beds at 7:00am there's plenty of availability of sun beds and seating . Restaurant staff particularly accommodating with alternative food choices to accommodate whatever food intolerance or preferences you have. Stayed 10 nights and really sorry to leave - will miss those gorgeous sun sets as we ate our evening meals but most of all will miss the staff as it felt like leaving family behind and can't wait to return

Owner Response, 19 Juillet 2022

Dear Steve A We thank you for your fabulous review and for all the nice words you have dedicated to your experience in our hotel, we are happy to read that you have been positively impressed. and that we have met your expectations. All we do is offer our guests a memorable experience, making their stay as comfortable as possible and there for us we are pleased to know that we had fun here. We look forward to having the pleasure of welcoming you to experience a new pleasant holiday. Ugo Di Maio General Manager

"Amazing"
eviemaria02, 18 Juillet 2022

My first time ever leaving the UK and what an amazing week in Italy I had thanks to La Solara. It's hard to know where to start as I can't think of anything I didn't like. Room was comfortable and clean, lounge and dining areas are nicely decorated with stunning sea views. The food was delicious and they were excellent at catering for one of my party with an allergy, thank you to Marcello and the chefs as we never had to feel worried for a second, as soon as we arrived at 1 am on the first night a plate of food was prepared for each of us and Marcello was ready to inform us which one was safe to eat. Pool area and snack bar are great, we loved eating pizzas for lunch. As many others have said, their customer service is wonderful, all the staff were so friendly and accommodating, the waiters are especially good (I am running out of positive adjectives!!) Although everyone was fantastic, I want to give a special mention to Francesco the waiter, not only was he polite and attentive when serving us, he is so kind and always made me feel so welcome with a smile and wave whenever I saw him, I made sure to say thank you and goodbye to him on my last day as he is such a lovely person. Thank you Francesco and indeed to all the staff for making my visit so enjoyable, I would definitely want to return one day

Owner Response, 18 Juillet 2022

Dear eviemaria02 We thank you for your fabulous review and for all the nice words you have dedicated to your experience in our hotel, we are happy to read that you have been positively impressed. and that we have met your expectations. All we do is offer our guests a memorable experience, making their stay as comfortable as possible and there for us we are pleased to know that we had fun here. We look forward to having the pleasure of welcoming you to experience a new pleasant holiday. Ugo Di Maio General Manager

"An outstanding holiday"
Anne T, 12 Juillet 2022

Stayed here for a week.. and what an a amazing time we had. The hotel was spotles and the cleaners work very hard. . Food absolutely delicious and my gluten intolerance was well catered for. The staff are very polite and couldn't do enough for you. The cocktails were amazing. Pool was just perfect . I can't think of a negative comment to make. Will definitely be returning. Well done to all the staff for making our holiday one to remember.

"Absolutely Wonderful Hotel"
vjabbott, 12 Juillet 2022

Our 1 week family vacation at the Hotel La Solara was amazing because the service here was amazing. Yes, our room was lovely. Yes, the morning view of the olive trees was gorgeous. Yes, the breakfast was delicious, lunch poolside was delightful, and dinner in their restaurant was wonderful. The pool deck and pool itself felt like a dream (perfect temperature for a hot summer day.) Above all of this, the staff in every corner of this hotel was spot on 5 stars. Front desk, food service, housekeeping. Every single person, every single day, made us feel welcome. No question was ever left unanswered and no request was ever too much. We will definitely return to this hotel, and to Sorrento, because they made our vacation extra special.

"Loved our stay"
Mimifrenchiefan, 12 Juillet 2022

We have just come back from this hotel June 2022 & we had a very enjoyable stay overall. I have to thank the man on reception for helping me get my bag back that I stupidly left on the bus. He was very nice, reassuring & kept me updated & I was lucky to get it returned, which was a huge relief. Positives first, immaculately clean throughout, this hotel is spotless, the cleaners work really hard. All staff were very friendly, helpful & welcoming & are tireless workers. The food in the evening was excellent, great choice, we particularly loved the pasta, seafood & ice creams. The cannoli was incredible.. The only food I disliked was the roast meats, I tried 3 & all were overdone . Pizzas from the snack bar by the pool are amazing. Our food at the hotel was better than the restaurants in Sorrento The gala dinner was fantastic.. Breakfast could be improved, boiled eggs in the warmer were always hard boiled & cold, no option for fried or poached & it would have been nice to be able to request an omelette, kippers or other alternatives from the kitchen, but it was buffet style only. The decor is a bit old fashioned, but it kind of suits it, it wouldn't put me off. I really couldn't understand why they shut the pool terrace at 8pm, it would have been so lovely to have drinks overlooking the wonderful views at sunset. The only other outdoor area we're 6 tables at the front of reception, but all the smokers sat there & we don't smoke, it's a small area. I think they would take more money if they opened this up, I spoke to lots of people & they all agreed they'd have loved to been able to drink by the pool terrace at night. We said we would definitely go here again, we'll done everyone.

"Simply outstanding hotel in every way."
DJandE2014, 11 Juillet 2022

This is quite simply an outstanding hotel in every way. It is welcoming and charming well decorated and spotlessly clean. The beds and pillows are comfortable and rooms have effective air con and showers. The evening meals are a really lovely experience and the Sunday Gala dinner is a really great experience to be part of. The shuttle bus is absolutely regular and reliable which means you can be part of the bustle of Sorrento but retreat to the tranquility and breathtaking views at La Solara. There is a lot said about how wonderful the staff are but to be honest unless you have been to this hotel I don't think you can really appreciate what that means. Every single team member from the fabulous reception who help with everything, to the wonderful kitchen and waiting staff, to the cleaners who work so hard and the kind and hardworking pool man. They all work as a team to ensure that your holiday is the very best it can be. First trip to Amalfi, will definitely be back and wouldn't stay anywhere else.

"As good as ever!"
marathonman111, 27 Juin 2022

Another wonderful seven nights spent at La Solara. We've been here many times and this year was just as good as it always is. It would be unfair to name any one staff member, each and everyone of them are superb in their service but above all their friendliness. We will be back! !

"Excellent hotel"
29LandD16, 26 Juin 2022

La solar has the most Friendly staff the food is excellent with great views from the dining room and spotlessly clean it is just out of town but had an excellent courtesy bus into Sorrento every hour from 8am to 11pm

Owner Response, 26 Juin 2022

Dear 29LandD16 Thank you for taking the time to share your recent experience at La Solara. We feel so proud that you dedicated us your time to write about your experience, which we are glad to know that it is full of beautiful memories .Your kind words about all aspects of our hotel are greatly appreciated by all of us, we look forward to welcome you again perhaps on a future trip to Sorrento

"Richard and Tracey 1st trip to italy"
richardrN6627CG, 26 Juin 2022

This was the 1st time ever in Italy and what a fantastic place the best Western la solera is unbelievable the staff are welcoming the hotel is spotless we had a room on side of hotel but asked to upgrade the manager came back next day and gave us a discount and a sea view room which we would recommend the hotel can't do enough for u it was may 16th and I still got the holiday blues from here we will 100 per cent be back and definitely to this hotel can't thank you enough for a week in paradise

Owner Response, 26 Juin 2022

Dear richardrN6627cg Thank you for such a wonderful feedback! Your kind words about all aspects of our hotel are greatly appreciated by all of us and your gracious comments in regards to our property and service have brightened up our day. We really hope to have the chance to welcome you again in the future!

"What a gem!"
rachy m, 22 Juin 2022

Spent a week at la solara with tui after reading the amazing reviews. Our experience lived up to the billing. Our flight was delayed and we didnt arrive till after midnight. We received a warm welcome and a buffet meal was waiting for us - amazing. All the hotel staff are super friendly and the service is exceptional. Hotel is spotlessly clean. Rooms are well appointed with everything you need - towels ec changed daily. Decor is a bit 1970's but this just adds to the charm. Breakfast is buffet style and there is a wide hot and cold choice. Dinner Table d'hôte menu is changed every day - standard of food is excellent, authentic italian including homemade pasta, fish and vegetarian options. Drinks are reasonable - 4euros for a beer, decent bottle of wine 15 euros, cocktail 7 euros. Lovely big pool witb plenty of sun loungers and poolside snack bar. Free courtesy bus runs hrly throughout the day into sorrento. Overall an amazing hotel, great value and service. Will definitely be back

Owner Response, 22 Juin 2022

Dear rachy m On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you "won a lottery choosing us.." We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation.

"Amazing stay at the Solara!"
DorsetTraveller22, 22 Juin 2022

My friend and I had an amazing (2 years postponed!) birthday stay at the Solara. Firstly, a special mention for the wonderful staff, especially lovely Nelly, Tina, Marcello and Massimo who looked after us so well. In my day job I deliver customer service training courses and have to say all the staff in the Solara are an excellent example of how to create a warm, happy, calming and relaxed holiday atmosphere. Also they took really good care to accommodate my gluten and lactose allergies, and even presented me with a delicious ( allergy free) birthday cake! The hotel was spotlessly clean and had a lovely traditional feeling, very calming. The pool area was beautiful and very relaxing. And the shuttle was really regular and handy - just a 10 mins drive down into Sorrento. There's also a circular bus you can pick up near the drop off to take you down to Marina Grande. Also recommend the Tui little gems tour to Positano, Amalfi and Ravello- the guide, Fabiana, is excellent - very knowledgeable, friendly and fun! I'd love to return and stay in one of the higher sea facing rooms and have already recommended the Solara to lots of friends!

Owner Response, 22 Juin 2022

Dear DorsetTraveller22 Thank you for taking the time to share your recent experience at our home. We are delighted to read you had a wonderful stay with us,enjoyng your room, food and all the facilities and we are even more than happy that all the staff exceeded your expectations , our main goal is to make our guests feel at home, so when we read your review we are very happy we reached our goal! We look forward to welcoming you back for another great experience here.

"Cleanest hotel in the world with the best staff"
georgecN4125ND, 18 Juin 2022

Had a week here recently and even though the hotel is old fashioned in lots of ways this just adds to its charm, I have never stayed in a hotel this clean anywhere in the world and the staff try to help with anything if at all possiable, thank you.

"Fantastic"
ShirleyM1716, 14 Juin 2022

This is a Lovely hotel, all the staff were so helpful and friendly, our room was always spotlessly clean and we were so grateful to have a sea view. It was also made very special by us receiving a surprise of Prosecco & fruit in our room for our 25th wedding anniversary, a very nice touch which we were very grateful for. The food was excellent…more than we could eat. The hotel puts on a bus which takes about 10 mins into the centre of Sorrento every hour of every day which runs from 8am to 11pm and is always on time. Sorrento itself is a really beautiful place, would definitely recommend. We were very sad to leave and definitely hope to return one day, one week was not enough !

Owner Response, 14 Juin 2022

Dear ShirleyM1716 On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us .! We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation.

"Family Holiday"
Simon E, 26 Mai 2022

Stayed for a week with a family of 5 adults in May. There are many fabulous things about the hotel - the staff were fantastic - very welcoming and efficient throughout our stay. Nothing was too much trouble for Tina, Antonio and Nollo in particular. The hotel is in a quiet location, and a little way from Sorrento but the shuttle bus, which is frequent, on time and not crowded making getting into Sorrento very easy. The rooms were spacious, comfortable and spotless throughout the hotel. The pool area was very well maintained - plenty of pool towels and more than enough sun loungers and chairs. The hotel would undoubtedly have got a 5 star rating from me but for the quality of food. Some evening meals were very good, but other nights the food was aveage at best, and certainly inferior to other 4* Best Western hotels we've stayed at in Italy. Breakfasts were adequate, but unimaginitive. The drinks in the restaurant and bar were very reasonably priced with plenty of choice. Overall a very good holiday and I'd be happy to visit again. Thanks once again to all the staff who were all 5*+

"A very special hotel"
Julie R, 25 Mai 2022

Stayed here for 4 nights early May - did not want to leave. The hotel has such a lovely calm ambience with wonderful staff who do everything they can to look after you and ensure you enjoy your stay. Location is perfect as it is just outside the hustle and bustle of Sorrento with wonderful views of the sea and Capri. We had a third floor room with side sea view, the room was spacious with a large wardrobe with shelves and plenty of coat hangers plus a dressing table with three large deep drawers so plenty of storage. Free fridge and safe was very useful - fridge is stocked as mini bar with selection of drinks and snacks at reasonable prices. Bathroom large with shower and lovely deep bath. Room was cleaned every day by hardworking staff with a chocolate left by your bed. Thoroughly enjoyed the food (we were half board), good choice for breakfast cold and cooked options with plenty of fresh fruit - sets you up for the day. Dinner was a feast (you are allocated a table when you arrive for the duration of your stay), buffet style salad bar plus waiter served 3 courses with plenty of choice (meat, fish, veggie options), we also swapped our evening meal for lunch in the pool bar one day so we could dine out in Sorrento itself one night, appreciated this flexibility (just had to let reception know the day before). After dinner we'd sit in the nice relaxing bar area - there was entertainment 2 of the nights we were there, 2 guys with keyboard singing - very pleasant (wasn't expecting that), there's also a large wall mounted TV that shows the main football games (on mute) if you're into that :) Large impressive swimming pool with plenty of sun loungers - good pool bar serving tasty food and cold beer at 5 euros a pint. Walked to little cove below the hotel -turn right out of hotel, walk a few yards along the road then take left hand turn. It's a steep walk but worth it as the cove is small and unspoiled with a just a few bars/restaurants so very low key. We went after breakfast one morning and there was hardly anyone there. Sorrento itself is easily reached using the hourly complimentary shuttle bus - a real bonus, takes less than 10 mins and runs from early morning through to 11pm. There's lots to do in this area so 4 days was not long enough, will definitely come back at some point and when we do the Solara is definitely where we'll stay. It is a real gem - I'd like to thank everyone there for doing such a great job!

Owner Response, 25 Mai 2022

Dear Julie R We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Another...... wonderful stay at La Solaraa"
stephena273, 25 Mai 2022

I have done many reviews on this wonderful hotel after many years of beautiful and restful holidays. So all I can say is it is as always on top of its game.... everyone and everything in this hotel works to make your stay as good as it can be. They achieve that everytime. The Best..... and my family

Owner Response, 25 Mai 2022

Dear stephena273 Wow! where do we begin from, first of all thank you for taking the time to share your recent experience at our home. We are delighted to read you had another wonderful stay with us enjoying all the facilities in it . we really look forward to welcome you again for another wonderful experience Warmest regards Ugo Di Maio General Manager our warmest regards Ugo Di Maio General Manager

"Superb Hotel"
heathers44, 21 Mai 2022

Just spent one week at this hotel, perched on the hillside above Sorrento. The staff were courteous and welcoming, always pleasant and helpful. Special thank you to Tina. The hotel was always spotless, thanks to a small army of hardworking cleaners, thank you ladies. Our room was spacious, balcony overlooking the pool. Fridge and safe included. We were half board, the restaurant is lovely, huge windows overlooking the bay, marvellous for sunset dinners. I enjoyed the food very much, great choice every night, authentic Italian food. Served by a team of professional waiters, thank you particularly to Nello and Carmine. On Sundays they have a special gala evening dinner, with extra courses and a piano player, it was very good, don't miss it. The pool area is large , plenty of beds and parasols, also peaceful, no loud music, pool bar open all day until 7 pm. There is a beach about a mile below the hotel, it is a very stiff walk back up the hill. But the small Bay Area is very nice, some sand rather than rocks or pebbles. A few bars/ restaurants. Sun-beds for hire. The hotel has a free hourly shuttle bus to the heart of Sorrento, takes only 7-10 minutes to transfer. Always punctual. Don't attempt to walk to Sorrento, the roads are narrow with no pavements, and very busy. The staff will organise trips for you or taxis if you need them. We had a lovely time, due to the exceptional hardworking staff. A pleasure to stay here.

Owner Response, 21 Mai 2022

Dear heathers44 Thank you for your splendid review and for giving us the opportunity to provide you with our best services and hospitality during your recent stay with us. Your compliments are really encouraging for us to keep delivering heartfelt hospitality, both in products and services and to our guests. At BW La Solara, it is our passion that every guest leaves our 'home' with an amazing story, and reading your review we can only hope that we exceeded your expectations.. Our staff will be delighted to hear that they played a key role in making your stay so fantastic and they are the reason for you to express another visit soon. We hope to welcome you back once again for another enriching experience with us in Sorrento Regards Ugo Di Maio General Manager

"Great holiday at a quality hotel"
Q1804GTdaveb, 21 Mai 2022

Just arrived back from a fabulous holiday at La Solara. We have stayed at this hotel on two previous occasions and it was great to see both the hotel and Sorrento thriving after all the chos caused by covid in the last couple of years. The hotel has maintained its exceptional standards of cleanliness and customer service. We had a sea facing room with a large balcony - what a view ! The hourly shuttle bus into Sorrento is so reliable, hence the location of just being outside the town is not an issue. Some other reviews have mentioned the food, but we found breakfast and dinner options to be really good and the quality was of a good standard. As already mentioned, the customer service from all staff was superb, but particular mention to the excellent Tina and Massimo in Reception as well as Marcello and his team in the restaurant. We will definitely be returning to La Solara in the future

Owner Response, 21 Mai 2022

Dear Q1804GTdaveb We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. Thank you on behalf of Tina, Marcello and Massimo they were really proud to see you mentioned them as well We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Fantastic hotel with the best staff!"
ryank559, 19 Mai 2022

1st visit to Sorrento for our honeymoon and this hotel is wonderful. What makes it so special… the staff from reception to bar to waiter and pool. In particular Nello what a guy. We arrived 11pm delayed and Nello took from reception for a wonderful cold dinner, beer and wine. Nello is a diamond and goes that extra bit from my wife being gluten free looking after her at breakfast to her being unwell one night and arranging gluten free pasta and ice cream to the room for her. You can't buy service like this guy provides thank you from us you are a gentleman. Also Nino the barman fantastic service. Will definitely be back when we next visit Sorrento as has everything from lovely food, cracking pool, views and a courtesy bus every hour. Fantastic place and your staff are a credit to the hotel!

"Highly recommended"
Cosmopolitan629659, 09 Mai 2022

We are arrived on 6th May and still here. What can we possibly say about this place ? Well attention to detail is next to none. After a delayed transfer we arrived around midnight and were promptly met by staff holding umbrellas over us as it was pouring with rain. We were then ushered to the dining room where they had put on delicious food and drinks for us which we weren't expecting. Every single member of staff goes that extra mile with nothing too much trouble. I was a bit dubious cause I am vegetarian but right from the point of telling them they remembered and also offered a variety of tasty foods for me. My husband and I are well travelled and stayed in some lovely places and for this hotel they have excelled as a four star hotel. Also place is spotless. Well done La Solera and thank you we will be back x

Owner Response, 09 Mai 2022

Dear Cosmopolitan629659 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you are having a wonderful time here. Regards Ugo Di Maio

"Good hotel but…"
Q2326ZLlindaw, 05 Mai 2022

I am currently staying here on holiday with my husband. The staff are friendly and the hotel is very clean with a lovely pool and garden area. The evening meals though have been very disappointing, the food we have been served has been lukewarm and not very tasty at all. We have been to Italy several times and have looked forward to our meals but we, all with several other guests have decided to not to eat in the hotel. It's a shame because all other aspects of the hotel are good.

Owner Response, 05 Mai 2022

Dear Q2326zLindaw Thank you very much for taking the time to share your kind review about your stay at our Hotel. We are only sorry to hear of your not positive comment regarding some dishes for dinner that did not meet your taste. You could have talked about it with our restaurant manager who would certainly have let some alternative meals of your liking prepared for you. Hoping for the opportunity and the joy to see you again in the not-too-distant future. Ugo Di Maio General Manager

"Umpteenth visit didn't disappoint"
italian0phile, 03 Mai 2022

Our first visit post-pandemic was really worth waiting for, with the best of what we remembered and some improvements. Covid 19 measures were meticulously but unobtrusively applied and in no way mitigated our enjoyment. The welcome was glorious and the attentiveness of staff second to none.

Owner Response, 03 Mai 2022

Dear italian0phile Thank you for having so well rated our hotel, our services, our staff. These considerations make us very proud and let us work with joy because it is recognized by our esteemed guests. We look forward to your return in the near future to enjoy again the beauty of our coast of Sorrento. Ugo Di Maio General Manager

"Great hotel"
sheldonsyrita, 26 Avril 2022

Amazing family holiday - couldn't recommend enough. Salvatore and Tina were great reception staff. Food, location and cleanliness 100%- one of our favourite family holidays - my children 5 and 9. The shuttle bus every hour and the heated pool is fantastic in the mountains

"Perfect family holiday"
breadlar, 24 Avril 2022

Writing this review on our last day of our holiday and honestly couldn't have asked for a better place to stay on our first holiday abroad since covid hit. My wife and our 2 kids (4 and 8) came away with my parents (who stayed at La Solara 20yrs ago and loved it then) along with my in-laws and all of us had such a lovely relaxing time. Staff are fantastic and very friendly and were excellent with the kids(especially the waiters in the restaurant). We were half board and even my father in-law, who by his own admission is some what of a plain eater, thoroughly enjoyed every meal (we may all be a few pounds heavier on the return) my father in-law is now a full convert to Italian cuisine as a result. The views from the hotel are stunning and although slightly outside of the main town the free shuttle bus runs regularly and only takes 10min max so not an issue at all. Highly recommend.

"4th visit and still totally wonderful"
FamilyH R, 23 Avril 2022

Our 4th visit now to the warm embrace of the La Solara family. Delayed visit due to COVID yet 3y down the line it just gets better each time with slight tweaks of improvement here and there. Overall a simply unbeatable package of people, place and hotel that is unparalleled yet still plenty to go back again!

Owner Response, 23 Avril 2022

Dear FamilyHR Thank you for taking the time to write about your stay, we are pleased to read you had a nice time here with us and it has been more than a pleasure to have you as our guest once again after 3 years, we look forward to welcome you again on a soon future! Regards Ugo Di Maio General Manager

"Fantastic, family holiday!"
LindsayLancs, 21 Avril 2022

We recently returned from 11 days at the beautiful La Solara. My husband and I stayed with our children aged 11,9 and 7 years. We were greeted with a much appreciated welcome drink before being taken to our two adjoining, pool facing rooms. The rooms were very clean, spacious with plenty of storage space and coat hangers. Tea and coffee making facilities were in each room. The balconies had a table, two chairs and two deck chairs. The rooms were cleaned each day and, occasionally, chocolates were left for us in the evening (much to the delight of the kids!). We stayed half board and our stay was made so special by the dining room staff. Nello was so friendly and accommodating throughout. He was there every single morning and evening of our holiday, working extremely hard and still always had time to chat to us and the children. Our table's other main waiter was the wonderful Franceso who was really lovely to us, always smiling and chatty. We were lucky to have him looking after us. The drinks waiter, Carmine, was so polite to us all and wanted to talk about where we came from and said he wanted to improve his English. He and Franceso worked really hard to make us feel welcome. You sit at the same, allocated table each evening which is really convenient and stress free. You can sit where you like for breakfast. The food was excellent and varied. I'm vegetarian and I've never had such good choice! I definitely ate too much! There was a salad/antipasti bar to help yourself to. There were a number of starters each evening with a chef's recommended choice and a regional choice. Pasta, gnocchi, risotto, pizza, soup, arancini...the children couldn't believe how good the starters were! In terms of mains, there was always a fish, meat, vegetarian and omelette option. Nello said that, if the children didn't fancy anything off the menu, they would make something else for them. That was never needed...the kids were spoilt for choice! For dessert, there was usually a cake/tiramisu, icecream, mousse, semifreddo, fruit salad etc. There is a lovely Gala Evening on Sundays. We thought breakfast was really good too! Lots of cakes and pastries, homemade bread, cheese, meats, fruit etc. There was usually bacon with scrambled eggs, tomatoes/mushrooms etc. The coffee machines were good and there was a relaxed feel in the morning. Our children loved the heated pool at the end of our day trips. Unfortunately, due to the time of year, it closed at 6pm. Pool towels are provided free of charge. The shuttle bus to and from Sorrento is extremely convenient and prompt. The driver is lovely and very skilled at reversing up and down the drive! The drop off in Sorrento is very central and easy to find. We didn't attempt walking due to the road having large sections without pavements. We did, however, walk to the very pretty and peaceful Marina di Pualo a couple of times. It's about a 15 minute walk. There is a little beach, rocks for the children to climb, a couple of places to eat. One day, we were the only people there! I'd definitely recommend it! Sorrento is an amazing place and an ideal base to visit Naples, the Amalfi Coast, Capri, Pompeii, Herculaneum etc. We did all of our day trips independently using the trains, ferries, hydrofoil etc. We found everything pretty easy and stress free. Thank you so much to everyone at La Solara for making our first trip abroad after the Covid lockdown so memorable. We definitely wish we were still there!

Owner Response, 21 Avril 2022

Dear LindsayLancs Thank you for having so well rated our hotel, our services, our staff. These considerations make us very proud and let us work with joy because it is recognized by our esteemed guests. We look forward to your return in the near future to enjoy again the beauty of our coast of Sorrento. Ugo Di Maio General Manager

"Lovely hotel"
872Jacqueline_, 16 Avril 2022

We had a great week at this hotel. The staff are lovely, very friendly and helpful especially restaurant staff (Nello is a champion!). Very clean and the food at dinner was very good. Breakfast adequate although a bit limited in choices. Pool was heated and pleasant. Hourly bus service to Sorrento was great, always punctual. Sorrento itself is a fantastic little place, beautiful restaurants and great atmosphere. Would recommend.

Owner Response, 16 Avril 2022

Dear 872Jacqueline_ Thank you for having so well rated our hotel, our services, our staff. These considerations make us very proud and let us work with joy because it is recognized by our esteemed guests. We look forward to your return in the near future to enjoy again the beauty of our coast of Sorrento. Ugo Di Maio General Manager

"April 2022"
philwQ6987XC, 15 Avril 2022

Really liked the hotel. Great staff, great views and a very clean and pleasant environment. If I was asked to score, I'd say: Staff 10/10 (hotel and TUI staff were excellent. Maids did excellent job too) Facilities 10/10 (lovely pool, bar, entertainment) Location 7/10 (shuttle bus is a life saver. Very punctual) Food 5/10 (this might be us being a fussy family?) Room 10/10 (clean & quiet) TUI Excursions 8/10 (you can get better deals if you have the time. But to have the transport, guides, tickets etc sorted for you, saves a load of stress) Sorrento 10/10 (beautiful, friendly, bustling market, seaside town) April weather was ok. Not to hot. Which meant not overly busy. Either in the hotel or in general around sorrento.

"Fabulous in every way...."
47tracieu, 12 Avril 2022

Beautiful hotel with fantastic and attentive staff. We are currently here, enjoying great food, large comfortable rooms with amazing sea views. Great pool area which is spotless, the whole hotel is, the staff are excellent and very helpful. We would not hesitate to return.

Owner Response, 12 Avril 2022

Dear 47tracieu Thank you for your comment and for your kind words for our staff and for our service. We can not do anything else to say “ THANK YOU IN AWAITING FOR YOUR NEXT VISIT” Greetings from all of us. Ugo Di Maio General Manager

"Fantastico!"
Samantha P, 10 Avril 2022

La Solara was superb. The hotel is spotless and the rooms spacious and typically Italian. Tea, coffee and minibar facilities in the rooms. Great balcony with a sea view, even from round the side of the building. It is about 30mins walk into Sorrento, but the free shuttle bus went on the hour every hour from 7am until 11pm and we used it all the time, apart from once when we wanted to walk to get some scenic photos of Vesuvius along the way. We enjoyed the pool and table tennis in the garden filled with lemon trees - beautiful! We also enjoyed the bar with sea view. We always finished off the day with a drink here, where we played cards with the children. They have a lovely Italian band playing in there 3 times a week. The food was delicious. It didn't always appeal to our fussy children, but you only have to ask and the wonderful Nello will get them a pizza instead…On that note, the staff were amazing - every single one of them!!! I wholeheartedly recommend this place! Excursion wise, it was easy to do things on your own. The circumvesuviana train is cheap and it's easy to get to Pompeii and Herculaneum from Sorrento. We also went up Mount Vesuvius by travelling to Herculaneum and getting a bus from just outside the station. There is a tourist office just next to the station which organises various trips, including to Capri and Amalfi and Positano etc. We didn't have time for those this time round, but will definitely be doing them next time… Covid - at the time of our holiday, Italy had just got rid of the green pass for outside spaces. We still had to have one for indoor restaurants and use of public transport but were never asked to show it. We did have to wear FFP2 masks though and they were enforced in most places. This did not affect our enjoyment of the holiday at all.

Owner Response, 10 Avril 2022

Dear Samantha P we can't thank you enough for all the compliments and careful words you reserved for all our Staff...We feel so proud that you dedicated us your time to write about your experience, which we are glad to know that it is full of beautiful memories. Everything we do is intended to provide our guests with a memorable experience, and there for we are delighted to hear you had a wonderful time here,we are glad that the most remarkable thing you highlighted in your review is been our service! We look forward to welcoming you back for another great experience here. Warmest regards Ugo Di Maio General Manager

"Excellent hotel"
Giles E, 09 Avril 2022

La Solara offers fantastic value: large, comfortable rooms and bathrooms, a huge swimming pool which the children loved, a regular bus service into town, huge meals, and above all the most helpful and friendly service you could hope for. All with a wonderful view over the Bay of Naples.

Owner Response, 09 Avril 2022

Dear Giles Thank you for taking the time to share your recent experience at our home. We are delighted to read you had a wonderful stay with us enjoying your room, the views and our service. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. warmest regards Ugo Di Maio General Manager

"A genuinely amazing hotel"
racheltal, 24 Septembre 2021

The hotel and rooms are lovely and everything is spotless. The location is just out of town which was a plus for us as we were looking for something more relaxed, set in nature and there is an hourly shuttle bus if you don't want to drive. But what really sets this hotel apart is the staff. I genuinely have never felt so welcomed at a hotel. The front staff are so polite and attentive, funny and smart. The restaurant staff make every meal exemplary and the housekeeping staff are always with a smile. Every time I walked anywhere in the hotel I could not help but feel good. I shall sincerely miss the lovely people l have met and hope to meet them again soon on a future stay.

Owner Response, 24 Septembre 2021

Dear racheltal Thank you for such a wonderful feedback! Your kind words about all aspects of our hotel are greatly appreciated by all of us and your gracious comments in regards to our property and service have brightened up our day. We really hope to have the chance to welcome you again in the future! warmest regards Ugo Di Maio General Manager

"A wonderful stay at a lovely hotel in a beautiful setting."
SusanEvaM, 20 Septembre 2021

We recently returned to Sorrento after the 2 year Covid restrictions, and were very happy to find that Hotel La Solara is just a special as it ever was. We arrived late on Friday evening and on arrival at Naples were met by the taxi ( which had been arranged by the hotel) and taken swiftly to Sorrento where the wonderful Tina was waiting to greet us. Check in was very quick and we were soon enjoying a delicious cold platter which had been set up for us by Nello and the restaurant staff. This hotel is excellent at customer service and although everywhere in Italy is mindful of Covid protocol (far stricter than in the UK) the staff at this hotel are as professional, helpful and courteous as before Covid. Nothing is too much trouble, Tina, Massimo and the front desk staff go out of their way to help in any way they can and are very approachable, polite and helpful. The hotel was quieter than in previous visits and the clientele was mostly Italian, however there were some English/ UK visitors and the restaurant and bar staff are fluent in discussing the delicious menu's in many languages with a smile and a joke which is very much appreciated. After an uncertain future, it was so lovely to be able to return to this haven of tranquility, where you are truly made to feel welcome and at home. Thank you all the staff for making our visit so special, we cannot wait to return and see you all again. Grazie mille e arrivederci!

Owner Response, 20 Septembre 2021

Dear SusanEvaM Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you again in the near future. Ugo Di Maio General Manager

"Above and Beyond Service"
W6247GIsarahs, 09 Septembre 2021

My husband and I are indebted go the hotel staff here. Sorrento was our first stop in a 12 day Italy trip. Both our checked bags were lost. All we had with us was my purse and the clothes we were wearing. Getting our bags back was a nightmare. The airline lied about when our baggage would come. The airport said it was on its way, for multiple days but it wasn't. This hotel staff went way above and beyond for us. They made SO many phone calls on our behalf, I cannot even count. The airport, couriers (the airport gave them SO many, non working numbers), private care transportation. So many. THEY FOUND our luggage on day 4. NOT the airport. And our bags were STILL AT THE AIRPORT. This hotel staff literally found a company they know and trust to go to the airport, pick up our bags, and bring them to us at our hotel. They also worked to reschedule the private car transfer we had to cancel (in order to get our bags) to take us to the train station so we could get to Rome once we had our bags. We cannot sing their praises enough! They were kind, compassionate, and dedicated to helping us. It's very hard to negotiate when you don't know the language, and they etoof in our place and fought for us. They were even gracious enough to allow us to stay in our room until our transport to Naples train station. They are beyond wonderful! As far as the hotel, it's beautiful. The view is beautiful, the pool area is heaven. The food is good if you stay there for it (we had breakfast and lunch, no dinner). The bar by the pool is great. For us American's, we couldn't figure out our air conditioner so we woke up really hot the first night. But we learned your hotel key card activates the power and the a/c. We were hot so we tried to put a low number on the a/c panel but we think it had to do with the length of time you want the power and a/c to run. The first night we had a "5" and it shut off in the night. The rest of the nights we set it to a higher number and had no problems. Everything is clean as well. It takes 40 mins to walk down to Sorrento if you have to be there for a tour before 8. Otherwise, the shuttle that goes back and forth every hour makes travel back and forth super easy. I'd stay again and recommend anyone to stay here!

Owner Response, 09 Septembre 2021

Dear W6247GIsarahs Thank you for taking the time to share your recent experience at our home. We are delighted to read you had a wonderful stay with us enjoying your room, the views and our service. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. warmest regards Ugo Di Maio General Manager

"Bad place if you want to rest"
I2325SVmiguelr, 25 Août 2021

We stayed in this hotel for 2 nights and on the first morning we heard noises such as openning and closing doors, things hitting the floor and walls, and such. I thought they were building the room next door again! We did not complain. On the next morning the same thing. My wife went directly to the next room and complained to who she found out was the cleaning lady! Who told her simply that it was past 9 am!!! So if you come to Sorrento and want to experience nightlife or rest in the morning in your hotel room this is not an option. Other than that everyone was helpful and nice.

Owner Response, 25 Août 2021

Dear 2325SVmiguelr Thank you very much for taking the time to share your comments regarding your stay at our Hotel. I regret that your stay did not meet your expectations and that you did not appreciate the qualite of our services this time. Mr. 2325SVmiguelr , be assured that your feedback has been discussed with all relevant departments and remedial actions will be taken in order to improve our service and to avoid that such situation will happen again. I am a true supporter of a tireless attention to details and attitude that always places guests first and understand that it takes a team of committed staff to provide the service that meets and exceeds guests' expectations. I would value the opportunity to restore your confidence in the BW La Solara and would appreciate if you could contact me directly may you wish to come back to Sorrento, so that we can provide you with exemplary service that keeps so many Guests returning to our hotel. Ugo Di Maio General Manager

"Perfect for families"
D2049APlaurat, 15 Juillet 2020

I booked this hotel for a family vacation after reading the positive reviews on Trip Advisor, and I'm so glad I did! I was a bit hesitant since Best Westerns in the States are pretty basic, but this one exceeded my expectations. The staff were all WONDERFUL - super helpful and friendly. The food was delicious and my family and I enjoyed dinner in the dining room every night, complete with a beautiful view of the Bay of Naples, excellent wine suggestions, and superb care from our favorite waiter, Mr. Nello. Mr. Nello was so nice that we went out of our way to say goodbye to him on our last day. He was extremely kind and was so sweet with our kids. We went last summer and my kids still talk about him! Our room was clean and had a wonderful view on the balcony. The hotel is not in the center of town but there is a shuttle that takes guests to and from the center regularly - it takes about 10 minutes and was very reliable. The pool was lovely and had a nice dining area next to it, and also had gorgeous views. I hope to return to Sorrento someday and would definitely stay here again. Thank you to all the hotel staff for a wonderful stay.

Owner Response, 15 Juillet 2020

Dear D2049APlaurat we can't thank you enough for all the compliments and careful words you reserved for all our Staff...We feel so proud that you dedicated us your time to write about your experience, which we are glad to know that it is full of beautiful memories. Everything we do is intended to provide our guests with a memorable experience, and there for we are delighted to hear you had a wonderful time here,we are glad that the most remarkable thing you highlighted in your review is been our service! We look forward to welcoming you back for another great experience here. Warmest regards Ugo Di Maio General Manager

"We loved our time @ La Solara - Thank you All - Grazie Mille!"
AdaBe, 09 Mai 2020

We had a unique pleasure to be a guests @ La Solara Hotel in Sorrento. We had chosen a half board accommodation for 10 days in March-April 2019 thinking we want to explore beauty of the region so we will not be around for the lunches anyway. Sorrento, Amalfi, Positano Ravello Napoli Capri, Pompeii and Herculaneum – so much to see in 10 days. vTo do that you have to have very good base and well we found the GEM. La Solara great hotel but what makes this experience fabulous is the Employees. Everyone and we mean everyone in this Hotel goes extra 10 miles to make your time spectacular. From the cleaning lady to Sorrento to head waiter and management smiling and very professional and proud with what they do. Extremely clean, Food to die for every evening (great chefs which you can see and applaud them on Gala dinner) attentive and polite waiters - always smiling great driver of the shuffle to Sorrento. We are missing them all in this difficult time for Italy and we want to go back ASAP with hope everyone and their Families are well and healthy Tip for the excursion ask Tui desk for Sacha daily trip around the Amalfi Coast - a bit pricey but worth so much more.

Owner Response, 09 Mai 2020

Dear AdaBe On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us ! Thank you for taking the time to share your thoughts on our property and your time spent here. It was a true pleasure to read your comment! Your glowing remarks regarding the food in our Restaurant the front desk the spotless of our rooms, and the services from the Staff, are all extremely appreciated! Ugo Di Maio General Manager

"Thrilling Location"
Jojifan, 02 Mars 2020

Overlooking the sea, by the italian woods. An amazing location. The rooms are really fresh. A very large and well equiped hotel with really polite stuff. We even tried the pool but it was a bit cold for us. Transportation there was very easy..

Owner Response, 02 Mars 2020

Dear Jojifan Thank you for taking the time to share your recent experience at our home. We are delighted to read you had a wonderful stay with us enjoying your room, the views and our service. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. warmest regards Ugo Di Maio General Manager

"Must return"
Daaalerc, 26 Février 2020

I booked Best Western as its a brand I trust and they never let me down. Its a larger hotel than most in the area but I am giving it 5 stars because they deserve it when we take value and price into account. The shuttle bus was most most useful, stayed half board and enjoyed t.

Owner Response, 26 Février 2020

Dear Daaalerc Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you again in the near future. Ugo Di Maio General Manager

"Lovely friendly Staff"
Sylvia S, 12 Février 2020

Stayed here for 1 week in October, a lovely hotel with the lovely staff that make this hotel, set on a cliff top but there is a free shuttle bus to take you into the town, the food is lovely and the help yourself starters is plentiful with loads of choice. The rooms are nice and comfortable although we had a back room with no sun, the manager did offer to move us to a sunny room but when it became available, that was on day 3 and we had got settled then so it wasn't worth it. There is entertainment 3 times a week. The pool area is very nice but the swimming pool was quite cold, was okay when you kept on the move.

Owner Response, 12 Février 2020

Dear Sylvia S Thank you for this lovely review and we were very glad for your nice words had towards our service. We hope not to wait too long to have again with us. In the meantime best regards from Sorrento by all of us. Ugo Di Maio General Manager

"Late sun / 4 night break."
W2371TPdavidk, 02 Novembre 2019

Just returned from the Solara after a 4 night break booked through Tui. We literally left on the last day of the season with the hotel staff due to close up later in the day. We were lucky to get good weather in the early 20s all week so managed to sit around the pool for a few hours for some of the days. It's worth noting the sun goes down over a large hill next to the hotel by around 3pm latest. The pool is a good size and supposed to be heated out of season but the water was freezing ! The hotel itself was very nice and clean and the room was a good size with good facilities e.g. mini bar, large TV, free safe, huge bed, etc. Room was cleaned every day and at night a chocolate was left on your bedside. A nice touch. The hotel is about 10 minutes from town so has a free shuttle bus that runs hourly which was a godsend. I suspect in high season it probably gets busy as it only had around 25 seats. The staff were very helpful and friendly. We had bed and breakfast with the usual buffet breakfast mix of hot and cold food. At night there was a good menu selection with table service but we found the food to be good but not maybe as good as pitched by Tui which rates the hotel as 5 star platinum and heavily promotes the food as almost gourmet level. We ate in the hotel for 2 nights and ate out for 2 nights. We would have actually prefered bed and breakfast but it wasnt available. You should also note you cant pay in cash for anything in the hotel it has to be put on your room on account. We paid the bar bills off the following morning so to not get hit with a big bill at the end of the week. Also note in Italy there is a tourist tax of 3 euros per night at this hotel and all other hotels which needs to be paid in cash when you leave. It is a great hotel and officially a 4 star so without having a spa and other facilities we thought Tui were stretching it a bit saying it's a platinum 5 star. There was only entertainment 2 times during the week (piano player / singer) so again not what i would call 5 star. Maybe there are other acts during high season but i suspect there isnt. Sorrento is a nice town and we also visited Pompeii for a day trip. All in all a good short break in a nice hotel but maybe not quite the 5 star hotel that Tui are promoting but that's more of a gripe with Tui rather than the Solara.

Owner Response, 02 Novembre 2019

Dear W2371TPdavidk Thank you for taking the time to share your experience about your recent stay at our hotel. I would like to thank you for sharing your comments on TripAdvisor and thank you so much for choosing our hotel during your trip in Sorrento. It was a real pleasure to learn your appreciation regarding our Staff. I appreciate the opportunity to hear our Guests' opinion concerning our property and take this as a constructive feedback that can help us to improve the level of service and the facilities we offer. We look forward to your return in the near future to enjoy again the beauty of our coast of Sorrento. Regards Ugo Di Maio General Manager

"Amazing hotel, great staff, delicious food"
savvytraveller4689, 02 Novembre 2019

Amazing hotel. Absolutely spotless and staff are so friendly. We stayed here for 4 nights and when we arrived we got a glass of champagnes, fresh orange juice for the kids and some crisps. They even took our bag up to the room, great service. We had a sea view which was lovely, nice views as it's in the country side, just outside of sorrento. The food is delicious, evening meals are so nice, 3 course. Selection on the menu is amazing. Menu was different every night. Also a selection of salad and bread to help your self on the side. Restaurant staff were amazing. There is a free shuttle bus to Sorrento which is about 10 minutes long which runs every hour, starting at 8am. Rooms are always spotless, cleaners do an amazing job. There is shampoo, conditioner and body lotion in the bathroom. We did a Tui guided tour of Soreento with the Tui guide. The WIFI is very good, high speed all throughout the hotel. Mini Bar fridge too, good bonus! The pool was cold but we only went in it once. Recommend the a Pompei trip, so interesting! We will be returning next year. Thank you Hotel La Solara. We had a fantastic stay!

"Outstanding Service and commitment to guests, decor feels a little dated"
JTaberner, 02 Novembre 2019

If you want great, attentive service this hotel is perfect, the staff were outstanding all throughout our stay and made everything for us so easy. The free shuttle bus into town being on the hour every hour from 8:00am-11:00pm is fantastic. Location is stunning if you want to be a little bit away from the hustle and bustle of the city and want nice views. The meals in the hotel were good, not outstanding but good, my British pallette couldn't handle some of the dishes, but that's a subjective opinion. Breakfast selection was a little weak, especially on hot breakfasts, but the cold choice was excellent. Going half board we had the flexibility to swap the evening meal for a lunch which is really nice as it opens your options up and provides you with more freedom to explore the town by night which is a must. Hotel rooms were great; powerful shower, beds and pillows are great (if you like memory foam) and the rooms were spotlessly clean. Entertainment is weak during the weekdays if you're younger than 60, but we didn't stay over the weekend so cannot comment on the gala evening. We can tell that this hotel has a lot of repeat custom due to the ratings on TripAdvisor, as a result I do feel the TripAdvisor rating slightly inflates the true experience of the hotel, but for an older clientele this hotel is perfect, for younger couples it's a great base to explore Naples, but couldn't spend our entire time at the hotel. Overall though our experience was very pleasant and thoroughly enjoyed our stay, but for a more premium hotel environment there is better places you can stay, saying that if attentiveness and service is what you value most, this hotel is outstanding.

"I would recommend this hotel to anybody"
Placestorevisit, 02 Novembre 2019

We found this hotel by accident but are so glad we did!! The staff are superb, nothing is too much trouble. As someone who is allergic to both cheese and tomatoes I've always been nervous to go to Italy but nowhere in the world has been so attentive to my food. Every meal they told me what on the menu they could do without cheese or tomato and offered alternatives if there was nothing I liked and everything was fabulous. All the waiters, bar staff, reception staff, maids greeted you with a big smile. We had a fantastic view of the sea from our balcony and used the regular shuttle to visit the town. I would recommend this hotel to anyone . Thank you to everyone who looked after us do well

"Excellent hotel"
ElaineT1, 01 Novembre 2019

This is a very nice hotel. Has lovely views, pool, restaurant, bar, some evening entertainment. Rooms are comfortable and have all that you need. Shuttle bus to Sorrento is frequent and free. The best thing about this hotel is the staff. Everyone from the cleaners to the manager are friendly and helpful. Excellent!

"Excellent hotel and very well managed"
WhelanCC, 29 Octobre 2019

The hotel is run with an attention to detail that is delightful. 1st example: During a storm several of the ties on the sunsail over our terrace got ripped off. I reported it to reception to prevent possible further damage even though it made no difference to us - it was fixed in under 24 hours. 2nd example: We had to check out very early for our return flight. Not only did a member of staff approach us about it, they opened the restaurant early for breakfast AND had bags with sandwiches, fruit and drinks prepared for us to take away. The only negative point is that the road leading from the hotel to Sorrento town has no footpath and is too dangerous to walk. This means you are dependent on the free shuttle service.

"Friendly and clean"
D P, 29 Octobre 2019

Stayed last week, had a lovely room with sea view and balcony, very clean and well presented. The hotel location is a short bus ride to sorrento, and it isn't really safe to walk anywhere else from the hotel due to the busy road with no footpath which can make it feel a bit restricting. The public areas of the hotel are all clean, but feel a bit dated, the layout feels more like a nursing home, and some of the furnishing doesn't really help, such as the old upright piano and grandfather's clock. There's a small bar which serves bottled beers and spirits/cocktail only, again, odd for a hotel bar not to be able to get a glass of wine. Food in the dining area was mediocre at best, and the menu didn't really do it for us, however, the service was good in the restaurant, staff were friendly and attentive, but the food was bland. The breakfast was better, buffet style with a varied choice, coffee wasn't too good tho, which is shameful for an Italian hotel. The pool area is very nice and we felt this was a great part of the hotel, plenty of seating and loungers, and you can order drinks and food too. There was evening entertainment on 2 nights, a keyboard duo, felt a bit like being in a working men's club, not great but not completely awful, but they seemed to take half of the night setting up, they played a song then went out for a cigarette. Slow, and they didn't seem to care too much. We had a nice stay here, but feel that the atmosphere (or lack of) and the food in the restaurant let it down somewhat.

"Superb hotel - on edge of Sorrento"
RabbiRizzle, 28 Octobre 2019

Lovely hotel close to Sorrento with a courtesy shuttle bus service every hour. Great staff, lovely big pool, immaculately clean. Lovely room with a large terrace overlooking the Bay of Naples. Good value bar service. A really well run hotel. We found it perfect for our one week break in Sorrento.

Owner Response, 28 Octobre 2019

Dear RabbiRizzle We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Home from home"
minandy, 21 Octobre 2019

Although having stayed in La Solara many times before, when we come back we need pinch ourselves to remind us how perfect it is. Great staff, feeling, food & facilities are always there & nothing is too much for the ever attentive & wonderful people who look after us. Looking over the Bay of Naples has never been better & the shuttle bus is a boon. One of the highlights as always the Gala Dinner, which you shouldn't miss.

"Really nice hotel"
tubamike, 21 Octobre 2019

Just returned from a family half term break which was a last minute booking. The hotel is spotless, cleaners always on hand and a very good daily room service. The pool area, is well maintained and lots of loungers, chairs, and shades available. Nice bar area poolside too. Staff are very pleasant and helpful and service is good. Breakfast is between 7 & 10 - though be aware the buffet is cleared away promptly at 10 so don't leave it to the last minute! Regular bus shuttle to the town is a great service. Ate at the restaurant a couple of times and food was good (though would have preferred it a bit warmer but thats a personal preference). Well recommended and would probably stay here again if we were to return

"Great hotel outside Sorrento"
daveandsarah777, 13 Octobre 2019

We have just returned from La Solara and we would agree with many other contributors- The hotel is spotless The service is excellent The staff are helpful and friendly Food ranges from good to excellent Pretty good choices for Coeliacs Drink prices are reasonable Bus service to town is great For us the only real downsides were the entertainment, which not particulary great and only 3 nights per week

"A real Gem / Gluten Free memory"
AdamSimpson001, 13 Octobre 2019

We stayed here for our 25th wedding anniversary and read trip advisor before we came with all the excellent reviews - 5 out of 5. This hotel is beautiful & has the most traditional values & service that sadly seems to be missing from other hotels nowadays. The staff know how to make you feel special. Could write pages and pages here on how first class this place is but thought the following would be easier: - Staff are amazing - Hotel is spotless it's so clean - Just far enough out of town so you escape the hustle and noise. The free hourly minibus service into town is brilliant. - Food is excellent - Rooms are traditional but very very clean - Beds are hard but we like that - My wife is gluten free and from advising one members of staff in the restaurant they all seemed to know. Even at the snack bar near the pool the staff remembers she was gluten free. Absolutely first class. This is probably one of the best hotels we have stayed at...... mainly because of the staff. Here is one example; we were going to Capri on the boat and asked reception if they had a map of the island. After a few minutes and looking through the book shelf of books none could be found. Not to worry we said and went to get the free minibus to town. Just before getting on the minibus the member of staff came running down the hill with a book showing us a section on Capri that we could borrow for the day. Absolutely excellent thank you. There are not many places you can say we will be back. With this gem we will definitely be back.

"Beautiful but be careful if mobility issues"
Kokopelli2UK, 09 Octobre 2019

This is fabulous, cosy and caring hotel with staff who will do everything they can to make your stay perfect. There are a couple of issues though for anyone with mobility issues. We were very surprised that when we arrived our TUI coach dropped us at the bottom of a very steep drive up to the hotel (coach could not get up) and we were told to press a button for the hotel reception to arrange the collection of our cases. The cases were loaded onto a mobile cart but we had to walk up. Once in the hotel we were very pleased with the care, attention and the quality of our room. Subsequently, we found that all excursions and the return coach for the airport all had to be met at the bottom of the steep hill. One of our party has COPD and struggled with the walks. I am not sure why the hotel can't have something like a golf cart to transfer people with mobility issues, especially as this hotel has so many older customers. Access to the dining room and the pool both involve about 10 steps and we saw someone having real issues as they are a wheelchair user. While we were okay, we feel the hotel, and TUI, should mention the mobility challenges with this hotel. This was also an issue with one of the excursions that involved a lot of steps and hills which caused some distress to a few customers. Overall, this is a beautiful hotel, with a fabulous free coach traveling into town hourly. We would definitely return if coming to this area but would be prepared for the climbs.

"What a fantastic Hotel!!!"
Bejay3011, 07 Octobre 2019

I feel that I should not share my feelings regarding this Italian gem as I would like to keep it to myself. However why should I? This hotel and the staff make a holiday a fantastic reality. The location (some 10 minutes from the centre of Sorrento by way of the free courtesy bus) is superb. It gives you the best of both worlds. The superb service of the staff, the superb cuisine and the complete facilities and a short ride to the centre of town (should you need it). I and my wife have enjoyed all this for the past five years. What a GEM!!

"Lovely hotel and fantastic staff"
gaulttravels, 05 Octobre 2019

We stayed at La Solara for 14 nights at the beginning of September, with our 10 month old baby. We chose La Solara based on the outstanding trip advisor reviews and I have to say, it lived up to the hype! We were anxious on arrival at the hotel as we were baby in tow and the hotel seemed rather quiet; most of the guests were older than ourselves and we were conscious that our sociable baby may be a little too chatty! However that anxiety soon passed as we were made to feel extremely welcome by all staff and other guests. Our daughter by the end of the holiday felt like a celebrity! We must give a huge thanks for this to Nello, who every morning would greet us with a grin and a ‘Ciao Bella!' and was able to organise food for our daughter in the early evening as the restaurant served food slightly too late for her. That brings me to the food; it was delicious. We stopped half board, there was a good variety at breakfast and evening meal was a 3 course meal for which there was a very good choice. The chef's recommendation and regional dishes were always particularly tasty. Allergies are well catered for and staff are well informed about this as our daughter has an egg allergy and the chef was able to accommodate this without issue. Marcello ran the restaurant like clockwork and his wine recommendations were fantastic! The hotel itself is spotless! The housekeeping team here do a fantastic job and work really hard. In general we cannot thank the staff at La Solara enough for making our holiday so memorable and enjoyable. Thank you Nello, Marcello, Massimo, Angelo, Guillermo, Nino, Antonio, Antonio, Bruno, Carmen (and the rest of the housekeeping team, apologies as I cannot remember everyone's names!) we had a truly fantastic time at La Solara and hope to return again soon!

Owner Response, 05 Octobre 2019

Dear gaulttravels Thank you for your splendid review and for giving us the opportunity to provide you with our best services and hospitality during your recent stay with us. Your compliments are really encouraging for us to keep delivering heartfelt hospitality, both in products and services and to our guests. At BW La Solara, it is our passion that every guest leaves our 'home' with an amazing story, and reading your review we can only hope that we exceeded your expectations.. Our staff will be delighted to hear that they played a key role in making your stay so fantastic and they are the reason for you to express another visit soon. We hope to welcome you back once again for another enriching experience with us in Sorrento Regards Ugo Di Maio General Manager

"Great place to stay"
ilava, 04 Octobre 2019

We found this hotel by reading reviews and it has'nt disappointed. It's not walking distance to town as it's in the hills with fantastic views. But don't let this discourage you. They offer a free shuttle that runs every hour until late at night to bring you back and forth. No need for a car at all. The restaurant is excellent too. The staff is very friendly. We highly recommend staying here. Try to get a superior sea view room with a terrace. Bellissimo.

Owner Response, 05 Octobre 2019

Dear ilava Thank you for taking the time to share your recent experience at our home. We are delighted to read you had a wonderful stay with us enjoying your room, the views ,our food and our service. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. warmest regards Ugo Di Maio General Manager

"A relaxed stay with good service"
PeaceFoodandaSnorkel, 04 Octobre 2019

The hotel really is as reviewed ie. Good service, good pool, reliable shuttle bus etc. One of the things we liked was the easy walk down to the restaurants at Puolo beach for lunch time. Another thing worth commenting on was that the drinks seemed very fair prices, and the mini bar was priced no more than the main bar. There was a range of bottles of wine between 13 and 16 euros, and 20 euros would get you a very nice wine. We would dfinitely stay again.

Owner Response, 04 Octobre 2019

Dear PeaceFoodandaSnorkel Thank you for having so well rated our hotel, our services, our staff. These considerations make us very proud and let us work with joy because it is recognized by our esteemed guests. We look forward to your return in the near future to enjoy again the beauty of our coast of Sorrento. Ugo Di Maio General Manager

"Overall very good"
Jacs321, 30 Septembre 2019

Just returned from a week's stay at la solara. As others have commented and we would endorse the hotel is spotless and the staff could not be more helpful. The decor could definitely do with an update to bring it into the 21st century but that is not the fault of the hotel which is immaculately maintained by the hard working team.The pool is a delight with no early rush to secure a sunbed on the terrace during the day and with wonderful evening sunset views over the bay. Free courtesy bus is always prompt on the hour from the hotel and return 1/4 past the hour from collection point and made trips into town easy, just as well as taxi from centre of town cost €25! A good base for exploring, Pompeii or the Amalfi coast via the ferries, trains, or sightseeing buses which can be easily accessed from the city centre. Somewhat limited by its location high in the hills for a leisurely stroll. Nearest harbour which you can see from the hotel is a steep hike away, not for the mobility challlenged. Didn't try the gala night but those who did expressed a very positive experience. They know their core customer base well, primarily older repeat visit couples who enjoy the individual recognition by an established staff team. Personally for me the food was mediocre, although others loved it, nothing inedible except a carbonara for lunch one day which looked more like scrambled eggs but for me the food quality was more 3 star than 4. We ended up swapping 3 evening meals for the lunch option and eating in town as a result. No evening entertainment except a 70s style keyboard and singer three nights during the week and generally the bar was empty the evenings albeit very well serviced by the excellent Angelo. However, overall a very good value for money hotel and would thoroughly recommend if you appreciate a quiet hotel and somewhat older hospitality style as a base for your own exploration. Final tip.. avoid the Tui excursions.. cheaper options to be found in town easily.

"Brilliant little hotel"
Bramhalls, 30 Septembre 2019

My wife and I stayed here for a weeks holiday to Sorrento. The location of the hotel is on the outskirts of the town, so is fairly quite in general. The hotel provides a free curtesy bus to the town centre on the hour every hour until late. This is invaluable as to walk to town would require to walk along the road, which is not advisable as there are no pavements. The hotel itself is lovely and clean, the food is very good with excellent menu choices, we where on half board, and ate out in Sorrento only once in the evening, as we more more than happy with the hotel restaurant. I'd like to mention Nello and Nilo especially for their excellent and attentive waitering skills in the restaurant great job guys. The hotel pool area provides plenty of sun beds on a large sun terrace with a good size pool and a shaded snack bar area for food and drinks. Overall we where very happy with our stay here at the La Solara and would definitely recommend it to anyone, as the title a brilliant little hotel with the service and quality you would expect from a major hotelier group, as Best Western.

"Warm Welcome"
Roger C, 29 Septembre 2019

We received a warm welcome after a bus ride from Naples and were greeted like long lost friends by the manager and reception. The standard was very comfortable with our spacious balcony room overlooking the sea. The breakfast was plentiful with a variety for all tastes and diets whilst the evening meal had the salad bar to start and 3 courses was of a very high standard similar to what we have had on cruises. The Gala evening on Sunday was very memorable. The pool bar provided snacks during the day and bar prices were good. Yes anyone who appreciates a comfortable hotel will not be disappointed . Well done to all the staff

"Blissful"
suemE525BL, 22 Septembre 2019

We stayed at La Solara for a week 13-20 September, never been before but was encouraged by the many positive reviews we had read. We would just love to add to that and say what a wonderful stay we had. The hotel is spotless, light and airy. Staff - it seems their whole purpose is to make every guest feel special and nothing is too much trouble. The food is amazing - only down side is our expanding waistlines as we couldn't resist trying everything - it was first class the ambiance and service was comparable to eating in a good restaurant. We would like to thank management and the whole team from reception, waiters, bar staff, pool man, cleaners and the shuttle bus driver, all so polite. A special mention for Angelo at the bar, such a wicked sense of humour and to Raphael who always remembered my straw with drinks! Management should go into business teaching their Customer Service strategy to others - they would make a fortune! I would recommend this hotel to all age groups.

"A Hotel that you do not want to leave!"
stephena273, 19 Septembre 2019

Yes it is in Sorrento, yes it looks over the beautiful Bay of Naples and the islands of Ischia and Capri in the turquoise Mediterranean... yes it has a lovely pool and sun bathing decks... but what makes this hotel special is their philosophy of service quality, which begins with staff where nothing is a problem, and your enjoyment is uppermost. From Reception and Hotel Management to the Maitre D and his waiters and chefs to the Bar and Pool staff and finally the Maids and drivers there is a consistency of approach and training. The hotel is spotless, the menu and food is great with something for everyones taste... real Italian classics and local food and wines. Bar and music nights or just quiet lounge with a book... all is there. Hard to summarise this hotel as its a feeling..... contentment

"Another fantastic visit"
Pebs8, 15 Septembre 2019

Second visit to this hotel and it was lovely seeing everyone again. The hotel staff are so lovely and really go above and beyond to make the stay a great one! This trip we stayed in Sorrento the whole time so we were able to take advantage of things we did not use on our previous visit. The pool and lunch by the pool was fantastic and so very relaxing. The shuttle in and out of town was so convenient and reliable. Can't say enough great things about this hotel! Thank you to the whole staff! We will be back!

"Simply the best"
ianandjackie12, 14 Septembre 2019

Choosing the right hotel for your holiday is like buying a winning lottery ticket. Well, we certainly won the lottery stopping here for seven days. Our sea view balcony room was maintained to an immaculate standard each day by very conscientious and lovely cleaning staff. Breakfast and evening dinner was the best we've ever experienced anywhere, the chefs and waiting on staff went above and beyond expectations to ensure every meal we had in their restaurant was a joy to remember. The opportunity to swim in a lovely sized pool was a pleasure to look forward to each day, with plenty of sun shades, table, chairs, sun beds etc available allowing you to dry off and read your favourite book. If you felt energetic, the courtesy bus was available every hour through the day until late at night for you to experience the delights of Sorrento clear in the knowledge that every hour he would be waiting for you to take you back to the hotel. Unlike many Sorrento hotels, traffic noise and consequential air pollution is not an issue, if you want a restful, peaceful Sorrento holiday where you choose the level of excitement to plan each day, then this is the place for you. Every member of staff at the hotel gives 100% to ensure your stay is the best you've ever had, they really are a credit to Best Western. We've never been on a holiday before where we would have liked to have stopped longer, so we'll be back soon to put that right!

"Fantastico!"
T8128XDivans, 13 Septembre 2019

A great base to enjoy sunny Sorrento. This was out first stay in Italy and we were pleasantly surprised by the super friendly and helpful staff who will go above and beyond to help you and also could speak some English. Very clean and comfortable rooms with everything you need and if not just ask and the helpful staff will sort something out. It's located a bit out of the centre of Sorrento but they have their own free shuttle bus to take you into the town centre and back every hour which worked perfectly. The pool is great and has plenty of lounges and they supply towels at no charge. Breakfast is a full buffet of everything and sets you up well for the day. I highly recommend La Solara!

"Summer in Sorrento"
robynmaree99, 10 Septembre 2019

La Solara was a great experience. The staff were all so helpful and friendly. Excellent service and very professional. The hotel was great, very clean, lovely large pool and bar and food service whilst at the pool, run by very professional and helpful people. Our room was nice, clean and very comfortable. The bed was a little bit hard for me and when I read the hotel information, you can request a softer bed, so the staff bought up a pillow top and it was great, I was so impressed by this service. The cleaners were very helpful and pleasant. A great spot, lovely view and they have a shuttle that goes frequently and it's less than 10 mins drive to the centre of town. Too dangerous a road to walk there, but why would you! Definately would stay here again.

"BELLISSIMO!"
meoncroft, 09 Septembre 2019

Probably the best Hotel we have stayed in. Everything perfect - bedroom, staff, super clean,excellent food, beautiful large pool. A lovely Hotel for our special anniversary. Bus to town every hour & always on time. 800 metres to a beach from Hotel There is nothing to fault other than you have to go home! Looking forward to the next visit

Owner Response, 09 Septembre 2019

Dear meoncroft Thank you so much for taking the time to write this review which with a few words explains how much you enjoyed your stay here with us. We are so happy to read you enjoyed every part of your stay with us and we really hope to be able to welcome you again on a next trip to Sorrento Our warmest regards Ugo Di Maio General Manager

"Our 3rd visit "
MarlboroughL, 08 Septembre 2019

Third time for us staying at La Solara although we haven't been to the area for 6 years. The hotel is as perfect as we remember. Lovely staff, amazing food and a great base for either visiting the area or just soaking up the beauty of this place. Having done most of the trips and sights on our last 2 visits although some years ago, this was a week of relaxing for us. Don't be put off by the location the hotel shuttle bus is quick, easy and reliable to get into the town and back. I'm sure we'll be back again - we couldn't imagine staying anywhere else when visiting Sorrento and the surrounding area.

Owner Response, 08 Septembre 2019

Dear MarlboroughL Thank you for taking the time to write about your stay, we are pleased to read you had a nice time here with us and it has been more than a pleasure to have you as our guest once again after 6 years, we look forward to welcome you again on a soon future! Regards Ugo Di Maio General Manager

"First Visit To Italy"
Beaglebabe, 07 Septembre 2019

11 days in Sorrento staying at The La Solara Hotel recommended by family & friends. Located on the outskirts of the town centre a courtesy bus is provided hourly from 8am - 11pm. Walking the 15min route is not advisable there are no footpaths for pedestrians & some of the road is very narrow & busy. The hotel was very clean, all staff very friendly & the food was excellent. Would definitely stay there again, the sea view rooms are perfect to see the evening skies & sunsets.

Owner Response, 08 Septembre 2019

Dear Beaglebabe Thank you for having so well rated our hotel, our services, our staff. These considerations make us very proud and let us work with joy because it is recognized by our esteemed guests. We look forward to your return in the near future to enjoy again the beauty of our coast of Sorrento. Ugo Di Maio General Manager

"Wonderful stay"
beaniewales, 05 Septembre 2019

We were a bit nervous about staying here due to the shuttle bus required to get to central Sorrento. Not a problem at all. We were there mid August and although the bus was busy we always got on it. Food was very good and the staff were wonderful. Everyone was welcoming and helpful. The pool area was spotless and again, despite going in mid August, there were enough sunbeds and you never felt squashed. It was a welcome change to be able to take inflatables into the pool too. The views are amazing, as you would expect. We loved our stay and would definitely go back. Can't wait to twirl my serviette to Volare again

Owner Response, 06 Septembre 2019

Dear beaniewales Thank you for such a wonderful feedback! Your kind words about all aspects of our hotel are greatly appreciated by all of us and your gracious comments in regards to our property and service have brightened up our day. We really hope to have the chance to welcome you again in the future! warmest regards Ugo Di Maio General Manager

"one of our best holiday"
rexhi2016, 05 Septembre 2019

Visiting Sorrento, Capri, Amalfi cost, Pompey is more than perfect This was an amazing break from start to finish. We travelled as a couple to La Solaro (Sorrento) and I had been upgraded to the Honeymoon suite, absolutely stunning view Enough room and balcony with a table and 2 chairs, we absolutely loved. The staff were amazing! The restaurant and food was fantastic. Thank you to everyone who made this holiday one of our best!

"Excellent Hotel"
mco176, 31 Août 2019

We were welcomed with a complimentary drink and nibbles. This is a lovely hotel just a 10 minute free shuttle bus journey into the centre of Sorrento. The shuttle bus always ran on time. The staff are all very friendly from the reception team to the waiters, bar staff and cleaning staff. The head waiter ran a very efficient restaurant service. The hotel is spotlessly clean. We stayed on a half board basis and it was possible to take either lunch or dinner at the hotel giving greater flexibility when going into Sorrento in the evening. Food was always of a high standard and the regional dishes were particularly good. The room was a good size and very comfortable. We took two full day trips - to Capri by boat and a coach tour of the Amalfi coach - both of which were very enjoyable. Check out was very relaxed and a breakfast bag was provided as we had an early departure back to the airport. Happy to recommend this hotel.

"Lovely hotel "
Kylie24, 28 Août 2019

My husband and I stayed here for ten nights. We are a young couple and it was our first time in Italy. We have stayed at some of the best hotels around the world but honestly the service at this hotel was some of the best we have ever experienced. The staff were all friendly and helpful. I can't remember all of their names but Nello, Giuseppe, Antonio, Marcelo and Raffael were all really polite and smiley! The hotel is around ten minutes from the centre of Sorrento. There is a free hourly shuttle bus that takes you right in to town. Before arriving, we thought we would spend much more time away from the hotel and in town but the hotel was so good that we rarely left. The food is lovely - a three course meal every night. There really is no need to go and pay for food! Every Sunday, there is a gala with live music. We were so glad that we got to experience two of these - we loved it! Even though we had booked our holiday through TUI, we didn't book any excursions through them - in my opinion they are over priced! We went into town and booked the Amalfi Coast tour which coast 38 euros each instead of the 118 euros TUI wanted for the same tour. Seeing the coast line was lovely and very picturesque. Positano and Amalfi are lovely small towns to visit. You don't need more than a couple of hours in these towns. Before arriving, we booked an overnight stay in Rome midway through our holiday. We booked the train and a central hotel for £120 for us both. Rome is great and it was only two hours on the train - highly recommend this! We also visited Pompeii and Vesuvius - again we didn't pay for this through TUI. We just bought tickets at the train station. Overall, I would recommend this hotel and this area of Italy. The only thing I could have a little moan about is the noise each morning. The cleaners seemed to start every day around 7am and this is when we were woken! They were quite noisy in the corridor! Other than this it was a perfect hotel with amazing staff!

"Excellent experience "
Patricia P, 24 Août 2019

Very nice hotel, with spacious and comfortable rooms, which are well cleaned. The hotel is surrounded by trees and has a astonishing view of the Sea from the restaurant and the swimming pool. My kids loved it. A shuttle to and from Sorrento center is provided hourly for free. The staff are very friendly.

"Excellent Hotel."
mrsd962, 20 Août 2019

This was our second stay at La Solara and we were not disappointed. We were greeted warmly with a complimentary drink and nibbles before checking in to our lovely room on the 5th floor. The hotel is situated just outside Sorrento which we preferred and wasn't a problem due to the excellent shuttle service provided. The food in the restaurant is delicious and the portions at dinner are just right. Water is 2.50 Euros a bottle and house wine starts at 13 Euros which represents good value. Ask at Reception for a walking map as it is possible to walk into Sorrento that only involves a very short section on the busy road. Our favourite walk was to the remains of the Roman Villa at Capo di Sorrento which can also be done easily from the hotel. We booked our holiday with TUI and we booked 2 excursions with them but we found them to be poor value for money this time compared to others we have been on. All in all this is a lovely hotel with amazing staff who all work so hard. Thank you for a great holiday to everyone at La Solara.

Owner Response, 20 Août 2019

Dear mrsd962 Thank you so much for your kind words about all aspects of our hotel they have been greatly appreciated by all of us, we are glad that the most remarkable thing you highlighted in your review is been our service! We really hope to have the chance to welcome you again in the future! until that day we send you our warmest regards Ugo Di Maio General Manager

"Excellent!!"
Travelleroamer, 19 Août 2019

This is the best best western I have stayed in! The people at concierge were very lovely, welcoming and helpful! The room was very nice and spacious. Breakfast had a lovely variety and if you go at 7 the pastries are still nice and warm! There's also an hourly shuttle bus that takes you to the city centre :) thank you so much best western for making my partner and I's stay so accommodating :)

Owner Response, 19 Août 2019

Dear Travelleroamer Thank you for such a wonderful feedback! Your kind words about all aspects of our hotel are greatly appreciated by all of us and your gracious comments in regards to our property and service have brightened up our day. We really hope to have the chance to welcome you again in the future! warmest regards Ugo Di Maio General Manager

"Relaxing break in room 502"
StephanieMark, 15 Août 2019

Stayed here with my husabnd and two daughters aged 7 & 10 for 4 nights. We arrived late after a deyaled flight tired but were greeted with big smiles from the reception and the barman who looked after us with snacks and drinks even after the bar was closed staying back after a long shift to look after us. We orginally booked b&b but then upgraded to full board which was a great decesion. The gala night was the highlight of our trip staff work so hard but nothing is ever to much. The swinging napkins was great fun or the whip man as my daughter named him Im smiling now thinking of it. We stayed in room 502 which was quiet no sea view but it didnt matter to us we had a huge balcony and view of the pool and mountain to the left. We sat out every evening enjoying drinks on the balcony. Room was spotless clean. Our girls loved the mints left after room service everyday. Breakfast is a large selection of hot and cold items and the coffee is the best ive had in any hotel. Fresh coffee beans. I used the gym once which is small but adquate. We used the pool every day always plenty of beds left. The other guests were all relaxed like minded people who have come back year after year and are like family to the staff. Drinks in the evening on the outside terrace after dinner are a real treat.we sat and played cards as did many other guests. Cocktails are delcious try their signature cocktail.Their is a small lemon garden behind the bar were the girls seont time chasing lizards and picking lemons which the staff kindly chopped up for us to add to their soft drinks. Thank you so much to all the staff who work long hours but do it with a smile u made our holiday.on check out we re booked for next year counting down the days until we come back Room 502 from ireland

Owner Response, 15 Août 2019

Dear StephanieMark Thank you for such a wonderful feedback! Your kind words about all aspects of our hotel are greatly appreciated by all of us and your gracious comments in regards to our property and service have brightened up our day. We really hope to have the chance to welcome you again in the future! warmest regards Ugo Di Maio General Manager

"A holiday to remember "
RosanneBugeja, 14 Août 2019

From the moment I booked this hotel I knew I did the right choice- from enquiries up to check out, everything was perfect as I had no particular issues whatsoever. Staff were extremely cordial and helpful and would like to take the opportunity to thank all staff from the maids up to the chefs but especially Antonio, Nello, Marcello and all the receptionists. As I left rather early in the morning, I was even allowed to access the breakfast room for the usual buffet breakfast. They even prepared a packed lunch for my way home. I really appreciated this gesture! There were other things which I really appreciated besides the daily excellent service but it's impossible to mention them all here. So if you want great customer service, panoramic sea views and good food at Sorrento this is the place to be. Thank you all at Best Western Hotel La Solara- you truly made this a holiday to remember and I hope to come back soon!

"Wonderful week"
johnpC1157TL, 08 Août 2019

We simply cannot fault this hotel. You may find somewhere a bit more swanky but I don't think you will find a better or friendlier service, staff you recognise every day & delicious food. No problem finding a sun lounger by the pool, no need to reserve your spot at 5am, a very relaxed atmosphere. I would happily book to return next year immediately, we loved our stay. The location is perfect, the shuttle into town I think is preferable to staying in the centre. I hope we return before too long!

"Relaxing week at the Hotel La Solara Sorrento"
Neil H, 07 Août 2019

Returned from a week in Sorrento staying at the Best Western Hiotel La Solara. Our first time at the hotel I have to say that it lived up to the positive reviews we had read prior to booking. The hotel provides a picture perfect view out over the bay of Naples and the sunsets are stunning. The hotel is clean and all the staff there work exceptionally hard to make sure that your holiday is made special. On arrival we had been allocated two rooms with huge terraces looking out to sea. Whilst we were there it was our sons birthday and without asking the restaurant staff had made him a birthday cake and presented it at the table at dinner complete with a candle and the head waiters Marcello and Nello singing happy birthday. It is this attention to detail by the staff that makes this hotel different. The food was excellent and varied providing good alternatives for my son, who is vegetarian. The hotel is a little way out of Sorrento but there is a free and regular stuttle bus provided into the centre. This runs on the hour up to 23.00hrs. It is possible to walk to Sorrento but somewhat risky due to the lack of pavements on what is a busy road. Overall the hotel is clean, well run and provides a excellent retreat to fully relax or if preferred to use as a base to visit the whole area. Again special thanks to all the staff at the hotel for making this hotel stand out for its hospitality, nothing was too much trouble. Would recommend and may have the opportunity to return again .

"Good Hotel just outside of Sorrento"
DavidS520, 07 Août 2019

My wife and I stayed at the Best Western Hotel La Solera, Sorrento for a week, returning one week ago. The La Solera is a nice, but not exceptional hotel offering reasonable value for money (we booked a TUI late deal). The rooms are very comfortable rooms and are kept spotlessly clean (as is the rest of the hotel) by the housekeeping staff which would be a credit to any 5 star hotel. For a four star hotel, there were some minor disappointments compared to other 4 star hotels across Europe. There was no complimentary bottled water in the room (although you could purchase them from the mini bar), no slippers or bathrobes. This is unusual these days in a 4 star hotel. There was however plenty of hanging and drawer space in the room and unusually the room we stayed in had both a bath and over-shower, catering both for those who prefer a bath and those who prefer showering. Towels are changed every day. The hotel (or Best Western as a group) should consider the impact upon the environment of this practice as most hotel guests don't need their towels changed so often. By giving guests the option of when their towels (or even their bedding is changed) can help reduce the environmental impact of cleaning laundry and also help reduce hotel running costs.The food, I guess was a bit of a Marmite test (you either love it or hate it). Choices across breakfast and the evening meal was in my view limited, and the buffet (it was all buffet for breakfast) and of an evening they had a 'salad bar', needs far better labelling both across the breakfast buffet and the evening salad buffet. Some items were labelled but at least 50% weren't, leaving guests guessing as to what exactly the item was or whether it was suitable for vegetarians etc. Of an evening the menu was very pasta and fish heavy. You may argue that this is typical in Italy, but if you removed the pasta or fish choices you were left with very little choice. The evening meals consisted of a choice of 4 starters, 4 mains and 4 desserts. The wine menu was reasonably extensive and reasonably priced. Plenty of choice in the 16-20€ bracket, although there were wines available in the 45€+ bracket if you fancied something a little more expensive. English newspapers were available daily in the lounge. Gala night which takes on a Sunday evening for me was a bit of a disappointment. The four course set meal served at 7:30 p.m. took 1.5 hours before the main course was served at 9:00 p.m. Wine/bottled water had to be ordered the previous evening, but to be honest I have no idea why as it wasn't delivered until after you were seated and with all hotel guests dining at the same time, this took a while. The portion sizes of the two prior courses was to large and wasteful. The Parma Ham with Cantaloupe Melon & Wild Salad could have served a family of four, and the Ravioli Alla Caprese with Fresh Tomato & Basil was more of a main course than a starter. In reality, the main course should be the star not one which guests are too full to eat. During this 'Gala' evening the service in the restaurant at times appeared a little chaotic and disorganised both in terms of the order in which tables were served and in the lack of cutlery. Eventually it took two hours for an uninspiring meal.

"Hotel break"
LightPacker647219, 06 Août 2019

Visited this lovely hotel twice earlier this year hotel was excellent all staff members really happy and extremely welcoming food was first class lots to visit in the local area,lots of lovely walking along old walking paths through the beautiful orange and lemon groves loved sorrento

"Absolutely Fabulous!"
Maria M, 06 Août 2019

Wow! We had a great time at La Solara. It's the perfect distance from the city and they have a shuttle that runs to-and-fro every hour. The view is absoulutely spectular. The rooms are wonderful and spacious. The pool is a delight. The staff was kind and helpful and we really enjoyed the breakfast. They definitely made us feel like we were home, taken care of and like they wanted us to be there. If we go back to Sorrento, I would without a doubt stay at La Solara again. The only thing that is meh is the gym, but for how amazing this hotel is, I'm really just looking to pick at something. Oh and I loved the little candies they left after cleaning the room.! xoxox tysm to whomever from the hotel is reading this.

"Another 2 weeks in paradise"
EAC54, 26 Juillet 2019

I first visited Lovely La Solara I 2005, and have returned every year since. I can only say, it gets better, the beautiful location, the fantastic pool, handy shuttle bus, the cleanliness( housekeeping, fantastic) the wonderful menu, and choice of food which has always been great, but is even better with head chef Antonio, in charge. All this of course is not possible without the truly, wonderful, fantastic staff who make sure from yoyr arrival to departure you enjoy every aspect of your holiday, and they make that happen. My husband, sadly died 2 years ago, bit I am so lucky to be able to return to Solara, with very dear friends. It was, and still is my 2 weeks in paradise, and all at Solara are my second family.

Owner Response, 26 Juillet 2019

Dear EAC54 Thank you for such a wonderful feedback! Your kind words about all aspects of our hotel are greatly appreciated by all of us and your gracious comments in regards to our property and service have brightened up our day. We really hope to have the chance to welcome you again in the future! warmest regards Ugo Di Maio General Manager

"Home from Home"
Patricia R, 25 Juillet 2019

We have just returned from a week at this fabulous hotel where we have had the most relaxing comfortable time. It was our first Hotel holiday with our daughter and her 3 sons having previously taken Villa Holidays where the boys age 10yrs 15yrs & 16yrs had their own pool, space and were able to choose the food they ate. I was apprehensive when booking but the travel agent recommended this hotel for its family friendly policy and she wasn't wrong. The welcome was immediate check in smooth, I had emailed the hotel prior to arriving and requested rooms on the same high floor if possible the response from Antonio was immediate on arrival my request had been accommodated. Our daughter and sons shared a balcony quadruple room all the beds were comfortable the bunk beds are full size with thick mattresses space was limited but manageable, my husband and I were allocated an upgraded sea view room with large balcony which provided extra space for all 6 of us to enjoy and being on the same floor the boys were able to use our facilities easily which afforded them a little more privacy. The pool area is amazing plenty of sun beds no need to reserve beds the pool large so the 3 boys were able to swim and play without disturbing other guests the pool snack bar was fabulous we enjoyed lunch there most days excellent reasonable priced menu and superb service the boys loved the pizzas. The evening meal choice was exceptional and the highlight of the day we were spoiled for choice within the 3 courses plus the outstanding salad bar, wine list drinks menu very reasonable. Breakfast was equally fabulous with an extensive selection of pastries, fruit, cereals, cold and hot items. We were allocated our own table for 6 at dinner but can sit anywhere at breakfast the views are spectacular from everywhere in the restaurant. Now the best part of this holiday The Staff and Customer Service Wow what a team from the lovely Tina, Antonio and Massimo on reception, Marchelo and the brilliant Nello in the restaurant with their team of extremely efficient and friendly waiters to the chambermaids and shuttle bus driver we have never stayed anywhere better. We all immediately felt like old friends and that the whole hotel was our home for the week, No wonder people return time and time again all I can say is together they demonstrate the very best in customer service. We met a chap staying at the hotel who had worked in hospitality all his life who said he had had his eyes open as to how it should be done and I couldn't agree more Can I just add there are tea & coffee facilities in the rooms plus safe & mini bar, the air con is very efficient and you can request use of an iron and ironing board. Our room had a very good shower no bath our daughters a bath with overhead efficient shower

Owner Response, 26 Juillet 2019

Dear Patricia R we can't thank you enough for all the compliments and careful words you reserved for our hotel and our Staff, with so many details...We feel so proud that you dedicated us your time to write about your experience, which we are glad to know that it is full of beautiful memories. We hope to welcome you at our hotel in a future trip to Sorrento warmest regards Ugo Di Maio General Manager

"Another perfect trip to La Solara!"
JfdiDave, 22 Juillet 2019

We are very sad! But that is because we are in the lobby of La Solara waiting for the taxi back to the airport. We have had a fantastic 2 week holiday here much like the previous years we have been. The combination of the hotel itself, the wonderful food, the amazing pool, and most of all the attentive friendly and helpful staff makes this the perfect holiday for us. Can't wait to come back.

Owner Response, 22 Juillet 2019

Dear JfdiDave On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us once again..! We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Regards Ugo Di Maio

"Fantastico Ancora Una Volta"
brian410, 21 Juillet 2019

We have been regular visitors to this hotel for many years and can say we have never been disappointed in anyway with the service we have received. It is faultless. So thank you everyone for another fabulous holiday. See you next year.

Owner Response, 21 Juillet 2019

Fantastico !!!Thank you so much for these lovely words! For us it has been a true pleasure making your stay as comfortable and memorable as possible and reading all the small detais you appreciated and also to read that we were part of your high point for us is amazing! we really look forward to welcome you again for another wonderful experience Warmest regards Ugo Di Maio General Manager

"fantastic time in the La Solara"
stansuedav, 21 Juillet 2019

We had a glorious time in this hotel. The view from our room was lovely, all the staff including the cleaning staff, were fantastic! The food in the dining room of a night was delicious and so was the pool area, We could go on and on about this hotel we could not find any fault. So once again a big thank you for giving us a relaxing holiday. We hope to see you again. S&S williams.

Owner Response, 21 Juillet 2019

Dear stansuedav Thank you so much for these lovely words! For us it has been a true pleasure making your stay as comfortable and memorable as possible and reading all the small detais you appreciated and also to read that we were part of your high point for us is amazing! we really look forward to welcome you again for another wonderful experience Warmest regards Ugo Di Maio General Manager

"Another 5 Star stay!"
marathonman111, 19 Juillet 2019

Thank you to each and every member of staff for making our stay just as wonderful as it always is!! 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ every time! We have stayed here several times over the last few years and we are never bored with returning. The hotel continues to offer such a wonderful experience......the staff efficiency and friendliness, the food, the pool, the bar are all just fantastic. Couple all of that with the amazing sights around Sorrento and the Amalfi Coast and you have a perfect holiday.

"FABULOUS 3RD VISIT TO LA SOLARA"
Wendy R, 17 Juillet 2019

This Hotel goes above and beyond any expectations guests may have who have not visited before - The welcome from the Reception Staff of Massimo, Tina, Fabio and . Antonio is so lovely, they cannot do enough for you to make sure your holiday is all you want - nothing is too much and our daily chat was always good fun !!!!! Our Room was perfect - when we woke each morning we looked out over the bay at Capri, sunloungers and a lovely patio set also were provided on our terrace for our lunchtime cup of tea !!!! Heaven. The Restaurant is so well run by Marcello, assisted by Nello, Pepe,Antonio,Guilliano and Rafael and the food is wonderful - we had a different fish dish EVERY night which we loved and the Frascati was chilled and plentiful !!! Of course the Chefs must be commended for this food also - they surpassed themselves on the Gala Nights making their entrance to music and carrying desserts in time to the music - what good nights these were -the WHOLE staff work SO SO hard to present this each Sunday. Lello, Carlo and Umberta quietly kept us entertained until the meal as over and the dancing and singing began - well done boys - glad you still there !!!! Antonio at the pool looked after us royally each day with our fresh towels and copious coffees - Angelo the barman also looked after us each evening in the beautiful lounge - he is so very funny !! We cannot forget to mention Joanna (Cleaner),always had a hug on the way to the pool each morning, Bruno (Handyman, Case Collector,and any other jobs you may need doing ), Mario (Courtesy Bus Driver) who took us into Sorrento on the hour every hour without fail !!!!! I hope I havent forgotten anyone as they ALL need a mention for being SO lovely. So all I can now say is roll on June 2020 when we will be back !!! Thank You La Solara for making our holiday so very very good. Wendy and Brian Robinson

"One of the best hotels I've stayed in"
bryn h, 17 Juillet 2019

Went to La Solara a few weeks ago and had a great stay. This is not an expensive hotel, but it's standards in all departments put other more expensive hotels to shame. The room was excellent , similarly the pool area and bar/restaurant. We went half board, but if you feel like splashing out, you can alternate between the fixed menu and the a la cartel menu - both were excellent. The hotel was one of the cleanest we've stayed in and was run by friendly staff who couldn't do enough for us. Thanks to all for a great stay.

"Above and beyond."
Catherine S, 16 Juillet 2019

We have just returned from our 4th fabulous holiday staying at La Solara. The hotel continues to be spotless throughout and the pool crystal clear. There are plenty of sun beds to go round so relaxing days by the pool are very pleasant. The shuttle bus into Sorrento and back punctual as always and well used. It's a 10 minute walk to the train station and 15 minute walk to the ferries from the drop off point. Once again our dietary needs were met to the full. It's not easy finding hotels that will go above and beyond to help with gluten free, dairy free and nut free meals. But at La Solara it didn't seem to be a problem at all. They had a plentiful supply of gluten free cereals, bread, croissants, crackers and muffins plus the usual yoghurt, fruit, eggs, bacon, cold meats and cheeses. Soya yoghurt was also available having written to the hotel in advance to see if this would be possible. Dinner was always well catered for with adaptions made meaning our meals were varied. Our thanks go to the chefs and to Marcello and Nello for going through the menu with us each evening and ensuring all our needs were met. They together with Antonio were always so cheerful and helpful. Thank you for this. It means such a lot. It is such a great base for going on so many great days out. There's a cable car from Castellammare train station which gives options for a long walk and a short walk at the top. Fantastic views. And for the very adventurous you can walk down to Positano and get the ferry back to Sorrento. Another wonderful discovery was Ravello which we reached by ferry and bus. It's a beautiful place. If you love walking there's so many walks to do and by doing so you can really appreciate the stunning scenery that Sorrento and the Amalfi coast has. A special thank you to Massimo on reception who helped locate my bag which I left on the transfer coach. He was so helpful and I am sincerely grateful to him. Thank you once again to all the staff at La Solara for making it a wonderful stay. We look forward to returning again.

"Fabulous hotel!"
Goldoak, 10 Juillet 2019

The Hotel La Solara was recommended to us, and certainly lived up to our expectations in every way. We arrived late on a Friday evening, even later than we expected as our flight was delayed. The coach transfer from the airport took the long and tedious drop off route round the Sorrento hotels before arriving at La Solara. It was close on 11pm before we arrived, but no problem! The porter was there to meet the coach, with a trolley to take our bags to reception. The hotel was so welcoming, and had a cold platter waiting for us in the restaurant, such a relief, and just what we needed to banish the coach journey. We new at that point we had found somewhere very special. Refreshed, it was then up to our room, which completely bowled us over. As it was a special anniversary, I think we'd had our room upgraded, we'd booked a sea view, but this was a wonderful double room. Everything was beautifully decorated, and spotless throughout, (as was the whole hotel). The view from the balcony over the sea was absolutely stunning. The air conditioning worked perfectly, and quietly. The bed was a little on the firm side, but not uncomfortably so. There's a road in front the hotel which is quite busy, but noise wasn't a problem. We were on the 4th floor. All the staff in the hotel were so friendly, nothing was too much trouble. We'd booked half board, and the evening meals were generally excellent. There was a choice of dishes each night, and something for everyone. A welcome departure from the uninspired buffets in a lot of hotels. All the waiters in the restaurant were lovely, and service was always very efficient. Nello in particular was a real gem. The vast majority of the guests at the hotel were either British or American. Entertainment in the evening was a little limited, but laid back and enjoyable, and fitted the character of the large bar area. Breakfast was extensive, but my only small criticism was that a little more variation from day to day would have been nice. There was always fresh fruit salad, cheese and cold meat platter, various cakes, and hot dishes - scrambled and boiled eggs, bacon, hash browns, and sometimes sausage. Plus plenty of rustic bread. The pool area was excellent, with crystal clear pool, and plenty of sunbeds for all. It was never crowded. One side of the pool had awnings which could be extended to provide shade for when it got too hot. They seem to have thought of everything! There's also a lovely little beach about 1 Km from the hotel, an easy 15 minute walk going down, but it is very steep, so double that coming back! (watch out for the sunbed/umbrella con on the beach, the first person we came to was charging 50 Euro! We moved on, everywhere else was 15. Great beach-side restaurants there too. Last but not least, the free shuttle into Sorrento, what would we have done without it! A real godsend, it ran like clockwork on the hour right up until 11pm. We used it so many times, just to go into Sorrento, or to the station for our trips to Pompeii and Vesuvius. At one point our train back was delayed, and we enquired the cost of a taxi: 25-30 Euro for the 7 minute trip! Needless to say, we waited for the next shuttle, whiling away the time with a cocktail or two. It's about a half mile walk from the drop off point to the Circumvesuviana train station. We were at La Solara for a week, and the time flew by. It's in a scenic location just a few kms outside of the town, not a problem with the shuttle. We were sad to leave, and would not hesitate to stay there again if we return to Sorrento. Definitely 100% recommended!

Owner Response, 10 Juillet 2019

Dear Goldoak we can't thank you enough for all the compliments and careful words you reserved for our hotel , with so many details...We feel so proud that you dedicated us your time to write about your experience, which we are glad to know that it is full of beautiful memories. We hope to welcome you at our hotel in a future trip to Sorrento! warmest regards Ugo Di Maio General Manager

"Relaxing Holiday"
Elizabeth W, 08 Juillet 2019

My Mum and I stayed for a week at the Best Western Hotel La Solara in June 2019 and had a wonderful time. The staff were all so lovely and of course extremely hard working. Nello presented my Mum with a lovely birthday cake and made us feel special. Rita on reception was so helpful and Angelo made us smile with his quick wit and is lovely. It is however unfair to just mention them because everyone deserves equal praise. The hotel is beautifully clean and is a place to relax away from the hustle and bustle of Sorrento. A courtesy bus hourly runs to the town till 11pm if you want a livelier time. (We attended the 3 tenors concert in Sorrento which was well worth the money.) Otherwise there is a lovely pool with plenty of sun loungers and a pool bar to enjoy during the day. At night there is waiter service in the dining room preventing that dash to get food and meals are always tasty. Several nights a week there is entertainment although not lively fits in well with the ambiance of the hotel and guests can enjoy a dance. On a Sunday staff put on a gala dinner which is so entertaining and all the waiters and kitchen staff join in making so much effort to make it special. Finally Thank you La Solara you made our holiday.

"The best place to stay in Sorrento! "
samt797, 08 Juillet 2019

We have just about recovered from one of the best holidays we have ever had at the end of June at Hotel La Solara! The other reviews completely echo our view but we have to say the service and food at this hotel are second to none, the staff literally cannot do anymore to make your stay perfect. The food is absolutely unbelievable and we had some of our best meals on our whole holiday at this hotel (especially Gala Night)! The half board choice is excellent and there are multiple options for a three course evening dinner so it suits everyone as well as a salad bar to start! This combined with an extensive Italian wine menu makes for a great evening every night at the hotel! Having discovered this hotel as an off chance whilst scrawling the internet for a trip to Italy, we can see why so many people return year on year and more importantly why the staff don't change! Nello, Giuseppe & Marcelo especially went way above and beyond for us throughout our stay and made it literally the trip of a lifetime for us both! The shuttle bus is perfect, allowing you to escape the hustle and bustle of Sorrento up into the hills only just out the centre. It runs every hour until 11pm which means it's easy to get around (and avoid the €30 local taxi costs)! The pool is in perfect condition and a decent size with lots of sun beds available and a perfect little pool bar, where you will have the most amazing Sunday night for Gala Night (not to be missed). We cannot wait to go back to La Solara, a place that really went way above and beyond all our expectations for a weeks holiday in the Bay of Naples!

"Third time"
Bob082, 07 Juillet 2019

Last time we were there was 9 years ago. Felt like coming home. Most of staff still in function. Booked upfront half board. Still lovely those regional dishes. In 2019 of course wifi everywhere. Hotel was fully booked. Will book this week for next year. One small remark: over 90 (95?, 98?) % are British. All friendly by the way.

"Superb location "
L6751KZjohns, 06 Juillet 2019

A great hotel, very well positioned with excellent staff. Maximo and Nello were first class, Maximo could not have done enough to help our family over the last two days, sourcing a trip for our boys! The views from the sea facing rooms are amazing, and the sun sets create memories! The rooms are spotlessly clean, as is the hotel, the lemons in the ground are the largest I've ever seen. The food in the evening was very varied, very well presented, with a full wine list. A most enjoyable vacation, in a hotel that is very well located, that provides the perfect place to unwind after a hectic day out visiting the local places of interest.

"Excellent hotel"
Linda L, 03 Juillet 2019

Had an amazing time. Beautiful hotel lovely staff fantastic food will definitely return. Nothing was too much trouble very relaxing. Shuttle bus to take you down in to Sorrento and pick you up ran hourly always on time just to add to the fantastic service

Owner Response, 03 Juillet 2019

Dear Linda L We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel ,we are glad to read that you have been impressed positively. and that we have met your expectations Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Warmest regards Ugo Di Maio General Manager

"Amazing stay once again "
MichaelD440, 01 Juillet 2019

Just returned from an 11 night stay, our 7th at BW La Solara. Tremendous yet again. A well appointed room, excellent food with lots of choices every evening, stunning pool and terrace, spotlessly clean throughout and pleasant attentive staff - this place is a dream for those wishing to relax and unwind. The staff make it look easy. Thanks to all for ensuring we had another super holiday. See you in 2020. Michael and Nuala

Owner Response, 01 Juillet 2019

Dear MichaelD440 On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us once again! Thank you for taking the time to share your thoughts on our property and your time spent here. It was a true pleasure to read your comment! Your glowing remarks regarding the food, the cleanliness of the rooms, and the stunning pool are all extremely appreciated! Regards Ugo Di Maio General Manager

"Excellent hotel for a stay in Sorrento!"
Stay32701378382, 30 Juin 2019

I stayed at this hotel for 4 nights when vacationing in Sorrento with my family. We received a very welcoming greeting upon arrival. The front desk staff were very friendly and accommodating for the entire duration of our stay. The water view was beautiful and the shuttle service to and from town was very convenient. Our room had a beautiful view of the sea and overall our stay was excellent. We would definitely stay here again and highly recommend to anyone staying in the area!!

Owner Response, 30 Juin 2019

Dear Stay32701378382 Thank you so much for taking the time to write this review which with a few words explains how much you enjoyed your stay here with us. We are so happy to read you enjoyed every part of your stay with us and we really hope to be able to welcome you again on a next trip to Sorrento Our warmest regards Ugo Di Maio General Manager

"A hidden gem ... ssh don't tell everyone"
AnneMiltonKeynes, 28 Juin 2019

As a first time guest here we were in the minority, most people were returners and after a day or so we could see why. The staff were amazing, so genuine and hospitable, nothing was too much trouble. Food was lovely with plenty of choice. The cleanliness in the hotel was exemplary. Being out of town the hotel bus every hour was great and so convenient, we had the tranquility of being out of town but the convenience of it being so accessible. We have been to many hotels in Europe and never have we come across such lovely staff and such a friendly environment. Congratulations and thank you for such a great stay

Owner Response, 28 Juin 2019

Dear AnneMiltonKeynes Wow! where do we begin from, first of all thank you for taking the time to share your recent experience at our Hotel. We are delighted to read you had a wonderful stay with us enjoying the Hotel the food and all the facilities in it . We thank you for your apreciation for our cleanliness! We all are very pleased that you have such a nice memory of your stay, and hope to welcome you at our hotel in a future trip to Sorrento! our warmest regards Ugo Di Maio General Manager

"FABULOUS (once again)"
minandy, 27 Juin 2019

I've waxed lyrical so many times about the Best Western Hotel La Solara I'm honestly running out of words to describe how good it is. So this time we just like to thank all of the fantastic staff who have always made our holiday very special, a heartfelt thank you is all we can say.

Owner Response, 27 Juin 2019

Dear minandy Thank you to have chosen our hotel once again for your stay. We are so pleased to read you had a nice time here with us and that you enjoyed all the aspects of your stay , and we thank you for the special mentioning regarding our service which for us is the most important aspect , it is wonderful to be able to trasmit the love and warmth we put in our work and be able to make our guests feel at home rather than beeing in a hotel. we look forward to welcome you again on a future trip to Sorrento. Warmest regards Ugo Di Maio Genearl Manager

"A stay in Sorrento heaven"
Resort24474991602, 27 Juin 2019

Fantastic hotel with wonderful friendly staff who cannot do enough for you. Food great and views from the hotel stunning.Great room with view over the pool and the sea. Lovely to visit Sorrento town by way of a coah from the hotel which ran every hour

"City break"
Suzette A, 25 Juin 2019

Hotel is located in a lovely quiet area 3km from Sorrento main town. The hotel provides a free shuttle bus every hour which is handy. Last bus in the evening at 11.15pm. 15 min journey. Staff at the hotel were very accommodating and friendly too. We got upgraded to a different room with a view. Very clean rooms. Went half board and the food on most nights were good. Breakfast had a lot of choice too. The evening entertainment is not too good so best to go into Sorrento and enjoy the city night life. I would say it's a quiet hotel if you want to relax. More older people there when we went. Would recommend this hotel. Thank you to all the staff.

"Great pool, clean rooms!"
V8587IPjasonf, 24 Juin 2019

The hotel was a nice way to finish a family European vacation. The pool was great, with pool bar and towel service. The beach is walkable. There is a shuttle every hour to Sorrento. The front desk staff was fantastic. The hotel is very clean and comfortable. The decor is tacky as are most hotels in the area.

"Superb Hotel"
Keith B, 20 Juin 2019

From the moment we arrived until the time we left, the service was outstanding. The cleanliness is evident as soon as you walk into the reception as these high standards are carried through to very part of the hotel. Our room was very well appointed and the chambermaids are extremely thorough and efficient. All the staff are very professional, courteous and helpful. The dining room staff in particular were superb especially Nello who is a real gem!! The choice, quality and quantity of all meals is of the highest standard, and they were exceptional in dealing with my allergy, with the chefs producing individual dishes without any fuss. The pool area was also great, with everyone having complimentary towels and a sun-bed. First hotel we've stayed in for years where people aren't out putting their towels out to grab their space every morning. Although situated outside of Sorrento the regular shuttle bus, makes trips to and from the town easy and safe. La Solara hotel is an outstanding place to stay and certainly hope to go back again soon.

"The GOOD, the BAD, and the UGLY!"
Regina P, 19 Juin 2019

As an airline employee and world traveler I'll try to give you my honest opinion of this hotel. The good: super clean, breakfast buffet. The bad: the location (isolated from everything) the atmosphere is super dead, the hotel appears more like a cruise ship inside, the rooms are very close together, the hotel furniture is old and outdated, the rooms are hot. THE UGLY: the walk from the beach to the hotel (dreadful). The beach isn't worth the walk. This hotel is not for people that's looking for an energetic vibe. My daughter wallet was stolen by the bus driver VICTOR ALONSO while heading to an excursion and we didn't get any help from the hotel. Which we did report him to the police. No, it's not the hotel's fault but they recommended this excursion to us. Not good business. Don't take the excursion to Capri. We will not return to this hotel and do not recommend it.

Owner Response, 19 Juin 2019

Dear Regina P I thank you very much for taking the time and trouble to share your comments. Please, allow me to offer my sincere apologies for not having met your expectations. The Best Western Hotel La Solara is a peaceful Hotel surrounded by lemon and olive groves well mentioned on the web site, in one of the best residential area far from the hustle and bustle of the city, I'm surprised that an airline employee didn't notice that before booking. So sorry that an honest driver was judged as a thief. One must be sure before making such serious allegations. You received the most assistance from the concierge at the time of your declaration, but unfortunately the wallet lost somewhere was not found. I would value the opportunity to restore your confidence in the Best Western La Solara and would appreciate it immensely if you would contact me directly may you wish to come back to Sorrento, so that we can provide you with the exemplary service that keeps so many Guests returning to our hotel. The Team and I remain at your complete disposal All the Warmest Regards, Ugo Di Maio

"Just About Perfect!"
Piscatorialist, 18 Juin 2019

Nothing to moan about here, great staff, super food, very regular shuttle bus. All areas of the hotel were spotless. We had a nice balcony room on the 3rd floor with a sea view, surrounded lemon trees. Lovely pool area, bar prices very reasonable. All in all worth a second visit.

Owner Response, 18 Juin 2019

Dear Piscatorialist We are delighted to read you had a wonderful stay with us enjoying your room the pool and especially our location, and we look forward to welcome you back for another great experience here. Warmest regards Ugo Di Maio

"A fantastic hotel"
Sue-and-Jim, 17 Juin 2019

A comfortable friendly hotel in an attractive location among olive and lemon groves . Clean well appointed rooms. A large swimming pool with wonderful views and a pretty garden with lemon trees and geraniums. And a restaurant serving delicious local meals

Owner Response, 17 Juin 2019

Dear Sue-and-Jim We are delighted to read you had a wonderful stay with us enjoying your room and especially the pool and our location, and we look forward to welcome you back for another great experience here. Warmest regards Ugo Di Maio

"Fantastic Stay"
OxonLioness, 17 Juin 2019

Stayed for 7 nights early June. Arrived at 10.30pm, but a lovely cold spread had been laid out for us in the restaurant. We were in room 404 - beautiful views over Sorrento, large bathroom and balcony. The hotel is wonderful in every way. We were half board, and although we had thought we'd go out on the occasional evening, the food was so good, we never made it. Guests that did told us that the food out was disappointing compared with the hotel. It was lovely to relax after a busy day. Nello in particular is a little gem but all the staff are incredibly friendly and attentive. Breakfast was a vast choice of hot, continental, toast, wonderful pastries, fruit, etc etc. Dinner was always a good choice of three courses, together with a full salad bar. Wine and all drinks were very reasonable - 13 Euros for the house rose which was very pleasant. The hotel sits above Sorrento so very quiet, set in amongst olive and lemon groves. The hourly shuttle bus too/from the centre makes it the best of both worlds. Some lovely walks around the area, down to a lovely bay, roman villa, restaurants etc. Pool area spotless, always plenty of sun beds and help from Antonio. This is a wonderful slightly 'quaint' hotel. Friendly and helpful staff really make it. Evenings are relaxed - there is a live pianist/singer a couple of nights a week in the bar area, but don't expect major entertainment - it's not that sort of hotel. I'd also not really recommend for older/teenage children unless they are happy just to chill. It's not really ideal for families (in my opinion). Great base for trips. So much to see in the area. We made our own way to Pompeii by train (very easy and much cheaper than organised trips) - had a wonderful day there. Also got ferry to Capri under own steam (you can book a boat tour of the island when you get there) and did an Amalfi coast tour which I booked through Tripadvisor before we went - that was great - I wouldn't recommend ANYONE drive themselves over there - even our experience driver someone crash into the back of him! Had a really lovely week - hotel definitely lived up to all the great reviews. Wish we could have stayed longer. Weather a little disappointing (a lot of very grey skies) but not the hotel's fault!! Don't hesitate to books this hotel - you won't be disappointed. PS The 3 star review just left is completely baffling and totally unjustified. Hotel is wonderfully peaceful, but we met some really lovely people (which we don't normal do on holiday!) and found it one of the friendliest hotels we've ever stayed where guests chatted to each other at both meal times and in the bar area in the evenings.

Owner Response, 17 Juin 2019

Dear OxonLioness Wow we do not know where to start from to say thank you for this Amazing review! Thank you for sharing your experience with us, it is wonderfull to read that you felt spoiled by us and that you enjoyed every minute of your stay, we feel so proud that the love that we put in our work is felt by our guests, that is our biggest gratification. We realy look forward to welcome you again on your next trip to Sorrento. Warmest regards Ugo Di Maio General Manager

"Wonderful hotel"
KDfromLosAngeles, 12 Juin 2019

The front desk outdid themselves on helping us access trains and buses for day trips...and to get back to Rome for outbound flight. Breakfast room very nice; good variety of foods. Pool was great, with a poolside bar and plenty of lounge chairs...

"......And Relax..."
MackemTravels, 12 Juin 2019

A lovely hotel in a quieter part of Sorrento. There is a free hotel shuttle into town, and back every hour between 7.50am and 11.15pm, and boy is he prompt! We had a room with a sea view, cleaned daily. No issues with the room at all...in fact the bed was so comfy we immediately ordered a new mattress when we came home! We went half board, which was a change for us, but we wanted to 100% relax on our week away. Food was amazing, and the waiters went the extra mile to make sure everything was perfect. Lots of choice, something for everyone's taste. 3 course menus each night, plus salad bar, silver service, couldn't fault the food or the presentation. We felt like this was like the kind of holidays we'd had as kids in the 70s. That's not a negative in any way from us...we thoroughly enjoyed that there was that ‘back in the day' ambiance [for example fruit juice was an option as a starter, crocheted doileys, lots of glacé cherries...], but I could see how this wouldn't appeal / be a bit alien to younger folk. Things to note: *don't forget to seek out the lemon grove garden beyond the pool, it really is a hidden gem. *I couldn't get a signal on my mobile for a whole week in the hotel, and husbands was sporadic *take a good book, pack of cards for an evening as there isn't much going on

"Brilliant"
dalestan, 12 Juin 2019

Just got back from a fabulous holiday at this wonderful Hotel. The views from our front facing room (room 408) where breathtaking and the balcony with sunbeds and table and chairs was a wonderful suntrap. Every member of staff went above and beyond and where very friendly. We stayed half board and the food was lovely. Theres a great little beach a steep 10 minute walk away. The free shuttle bus into Sorrento is great and very punctual to the minute. Sorrento and surrounding area is just beautiful. We would 100% recommend this hotel.

"wonderful visit!"
liketotravel200, 09 Juin 2019

This hotel is an absolute gem with stunning views. Upon arrival, we were made to feel instantly welcome. We went half board and were very impressed with the quality of the food. There is an excellent selection for breakfast and lunch/dinner never failed to impress. The Gala night is fun and the dishes were superb (especially the desserts). Marcello, Nello and the waiting staff were very attentive. The pool is spacious and there is no shortage of sunbeds- Antonio is very helpful. There is a beautiful lemon orchard just behind the pool which is lovely to relax in. Our room was fantastic and cleaned to a high standard daily. The hourly shuttle bus to the town centre is excellent and is always on time (it only takes around 5/6 minutes). Thanks so much for making our first holiday as a family so memorable. It seemed so easy with our nine-month-old daughter at La Solara and she clearly loved the staff! We would love to return.

"An absolute gem!"
KANAGN, 08 Juin 2019

First time at La Solara but definitely not the last. This hotel is a little oasis of calm on the outskirts or Sorrento. Nothing is too much trouble for the excellent staff who work there, from taking your cases up the slope from where the transfer coach drops you off, to putting up your poolside umbrella. All staff from Reception to Restaurant to cleaning staff are wonderful - helpful, friendly and efficient. The food is delicious, every night the menu changes and there are plenty of choices. I would recommend trying the local dishes. The best pasta and risotto's I have ever tasted, also their cakes are gorgeous, so light and full of flavour. Rooms are spotlessly clean, with toiletries provided, tea and coffee facilities and lovely fluffy towels. It was pleasantly surprising to have a FREE in room safe, so many hotels charge you extra, but not La Solara. We loved the courtesy bus which runs on the hour every hour from 8am till 11pm. The driver is excellent, we felt totally safe with him , and the freedom it gives you to pop into Sorrento when you want is great. On our final day we had a very early start (6.30am) but still received tea, coffee and juice and a lovely packed breakfast bag. I would also like to add that this hotel is the friendliest we have ever been to.They had a range of guests who were from the UK, USA, India and beyond who were obviously happy to be there as everybody would chat each day about where they had been, were going or just give tips and advice to each other. I would certainly recommend this hotel and we hope to visit again next year.

"Lovely time again..."
KemsingBill, 04 Juin 2019

We had a great time at La Solara during half term week. The weather was less good than in previous visits but we made good use of the shuttle bus and also walked down to the local beach and restaurants a couple of times. Sam enjoyed the stay in spite of the weather. It was lovely to be welcomed by all the familiar faces at the hotel. Thank you to all the team at La Solara for a wonderful holiday.

"Excellent hotel"
David L, 04 Juin 2019

The staff here are wonderful. From Nello and Marcello in the restaurant where the food is excellent to Massimo on the reception desk, the staff make your stay here a great experience. The hotel is spotless and the very comfortable. I am happy to give this hotel a 5 from 5.

"Well satisfied"
Asitwas123, 03 Juin 2019

Excellent all round. Food well prepared with good service, large range of wines. Breakfast buffet - good selection and fresh. Rooms spotless. Courtesy bus always on time - short hop in and out of Sorrento. Large pool with all areas spotless

"Such a gem"
Susan F, 30 Mai 2019

This was our sixth visit in ten years to this great hotel and as soon as you walk through the door you know you have made the right decision to return. It is lovely to meet up with the same staff but also be welcomed by a couple of new faces. The friendliness of the staff is one of the many reasons why we come back. We were allocated a lovely quiet room on the side of the hotel but you could still enjoy the view over the bay from our balcony. As usual the food was plentiful and delicious. It was a wonderful to find that the drink prices remain the same as they were when we first visited. What a treat to sit on the sun terrace, admire the view and enjoy a cup of coffee and biscuits, all for 2 euros. Having visited Sorrento a number of times we choose to explore the walks around the hotel. Tina, on reception, supplied us with a map showing various trails and we took ourselves off. There are still plenty of walks to do so a good excuse to return to our 'home from home' again. As this hotel is reasonably small, just over 50 rooms, you get to know the staff, who always have time for you, and other guests. A big thank you to everybody at the hotel for giving us another relaxing and wonderful stay. Keep up the good work; you are all doing a great job. We'll be back.

"Exceptional In Every Way"
glimpys, 30 Mai 2019

Our 3rd visit to this fabulous hotel, we arrived late on a Monday evening after dinner service was finished, but after checking in we were told to go to the restaurant where a cold platter would be served. I am vegetarian and the platter was delicious my husband was served the same as well as a plate of cold meats. Our room this time was on the 5th floor with a huge balcony overlooking the pool and a bowl of fresh fruit awaited us. All off the staff here cannot do enough for their guests which must be why people come back year after year. The food is sublime and never have I been looked after so well being a vegetarian, the gala night on a Sunday evening is always amazing and a fabulous night, all credit to Marcelo and his team, all of the staff are amazing but must give a mention to Marcelo, Nelo and Giuseppe. We will return.

"Lovely view"
Pinchy, 25 Mai 2019

Spent a week here on a half board basis, we were allocated room 124, which was pleasant with a very small balcony. We found the room too warm, I went to reception to ask about the air con, and they said people were asking for blankets at night! I think you should have the option to have the room cooler if you want to, so spent nearly every night out of the sheets. Our bed was against the wall nearest the corridor, so we could hear people walking by, and were woken every morning about 7am by the cleaners getting the gear out of the cupboard near us. The staff were very pleasant, and it was nice to see the same faces every day. The evening meal was very good, lots of variety, we especially enjoyed the gala dinner, and it was nice to see the chefs brought out from the kitchen, who do an excellent job. The breakfast tended to be the same every day, with no low calorie options, ie fat free yoghurts. We decided to take a packed lunch one day instead of the evening meal, which you had to book the day before. I wasn't that impressed with it, it was in a paper bag with no drinks, it consisted of a chicken escalope, cold omelette, 3 bread buns, cheese, slice of processed chicken and salami, with 3 small sweet rolls and some fruit. This didn't compare in monetary value to the evening meal. It would have been better if there had been a list to choose from, and should have included a drink. We did have a lunch by the pool which was very nice and reasonable price. The view from the dining room was stunning, you could sit where you liked for breakfast, but were allocated your table for dinner. Wine prices very reasonable. We weren't keen on the hotel entertainment, which seemed to cater for the over 70's, we left when we heard the Birdie song! We walked down to the small beach which was very pleasant, with a couple of restaurants and cafes. The walk down and up was very steep. You weren't recommended to walk on the road, not surprising the way they drove, especially those on a scooter, we saw them overtake on bends!! As people have said, the shuttle bus was great, we regularly tipped the driver, who was also very pleasant. We noticed a few people with children, there was an italian couple who let their 2 sons run wild in reception, and at the gala meal, we didn't think it was a hotel for children. We would consider staying here again, as it was quite peaceful and away from the hustle and bustle of Sorrento.

"Excellence in all they do..."
stephena273, 25 Mai 2019

5th time at La Solara... rarely do we go back to the same place, but this draws you back. It complements Sorrento perfectly, the minute you walk back through the doors you feel right. Excellence is what they aim for in all areas of their service, from the Reception to the Restaurant,Bar and Pool Bar, the rooms and the maids making the rooms spotless, the entertainment on 3 nights. It all works. Food is great, Pool spotless and good size, Staff the most freindly you will meet. I could go on.... Sorrento and the area is fantastic.. so is La Solara

Owner Response, 25 Mai 2019

Dear stephena273 On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us once again! Thank you for taking the time to share your thoughts on our property and your time spent here. It was a true pleasure to read your comment! Your glowing remarks regarding the food, the cleanliness of the rooms, and the services from the pool, are all extremely appreciated! Regards Ugo Di Maio General Manager

"Fantastic Hotel"
George C, 23 Mai 2019

Just returned from 7 days in this wonderful hotel. Breakfast and dinner were all excellent with superb service. The free shuttle bus was great,always on time and got you into Sorrento within 10 minutes.Our room with terrace and fantastic sea views with our own sun loungers was amazing.

Owner Response, 23 Mai 2019

Dear George C Thank you for taking the time to share your recent experience at La Solara. We feel so proud that you dedicated us your time to write about your experience, Your kind words about all aspects of our hotel are greatly appreciated by all of us, we look forward to welcome you again perhaps on a future trip to Sorrento Warmest regards Ugo Di Maio General Manager

"Wonderful hotel, exceptional staff, perfect food"
Lancslass2010, 23 Mai 2019

Another wonderful holiday at this lovely hotel. We first started coming in 2010 and have been almost every year since then. We cannot fault anything about this hotel, all of the staff are amazing and cannot do enough to make your stay perfect. The food is wonderful too good not to gain a few pounds. We cannot wait to return again next year and look forward to seeing everyone. Many, many thanks to everyone at La Solara.

"Four nights in Sorrento"
GDKSR, 23 Mai 2019

During our recent tour through Italy with friends we had the good fortune to stay at the Best Western La Solara, Sorrento. The experience was first rate from start to finish. The balcony views were breathtaking. The service was impeccable. Excellent food. A heated pool. There was free shuttle service to Sorrento center. The staff was the friendliest and most engaging I have ever encountered. We couldn't have made a better choice.

"A jewel of a hotel!"
Zhanine J, 22 Mai 2019

What a lovely hotel to spend your time in Sorrento. The staff are wonderful, and remember you after the first meeting. Gluten free is no problem here at all, pasta, pizza and rolls, even profiterols for desert! The hotel is not in the town centre, but this is no issue as the shuttle operates hourly from 8am til 11pm ( both to and from). The pool area is fantastic, with heaps of sun lounges for everyone. We met people who have stayed here six times, I can fully understand why. The restaurant is great, and prices for food and drinks are really reasonable. I highly recommend it.

"Faultless"
653alistairf, 21 Mai 2019

Third stay here and that alone should give you an indication that this is a cut above the rest. The service at this hotel is second to none and all the staff take great pride in their work and their surroundings. The good was as exceptional as ever, the gala dinner being a particular highlight. A little way from the town but I would actually say that is a plus point. It's like a private retreat but when you do want to venture into town, the hourly shuttle is prompt and reliable. Perfect stay.

"Fabulous find"
bradpitstuntman, 13 Mai 2019

When you arrive at the hotel it is like stepping back in time, lots of old furniture and colours from the 80's but don't be put off, it's one of the cleanest hotels we have ever stayed in and the friendliest staff we have come across for some time. Special shout out to Nello a waiter who was very friendly and always spoke to us. We were allocated room 128 and we were very impressed, immaculately clean, massive soft white fluffy towels, big bed, excellent bath room and crisp bedding. The balcony was huge and got the sun all day and see view. The food was plenty, nice breakfast and the evening meal was a choice of several starters, mains and puddings, with the addition of the salad buffet too. The gala dinner was enjoyable, Sunday evening this takes place. The pool area was fab and got the sun all day, towels given for the pool. The hotel is a little out of Sorrento town and the roads aren't great to walk down. The hotel put on a free bus which runs every hour too and from town. Last bus 11.15 pm a taxi would be 30 euro so this service was a must and was a big deciding factor when we booked the hotel. We did walk down the road about 5 mins to a cut in on the left down a steep bank to a splendid cove with a selection of good restaurants and nice sea and somewhere to sit and enjoy the views. We had a very good stay here, would go back and would recommend. If however the bus wasn't on offer we would pick somewhere closer to the centre. Thank you everyone at La Solara.

"Above and beyond our expectations"
JohnG967, 13 Mai 2019

WOW. We booked the half board package with TUI then upgraded the room directly with the hotel. Apart from Naples Airport being ABYSMAL (see my other reviews), this was our BEST EVER one week holiday. The hotel: had obviously had a major Winter redecoration, with new fluffy towels and new crockery etc as well so the place was SPARKLING clean. The room: 406, Junior Suite, FABULOUS views over the Bay of Naples, plenty of storage, great shower, clean clean clean (our chambermaid, Inna, was FAB). You get a glass of prosecco on arrival and the gift of a bottle of olive oil in the room. I had ordered champagne & flowers for the room and they were reasonably priced and beautiful. The staff: EVERY SINGLE ONE of them go out of their way to smile, make you feel welcome, help, advise, assist ... they are amazing. Massimo in particular was brilliant, plus Tina and Antonio and Marcelo and Roberto and Raffaele, and everyone else. The food: breakfast is ok - fresh fruit, fresh scrambled eggs, fresh bread etc. But the DINNERS - WOW (again) - every night something amazingly regional and fresh, something vegetarian, something with fish - 4 (yes, FOUR) courses - fresh salad, a starter (pasta or something else), a main (unbelievably good), and a dessert .... The wine list is VERY reasonable and the other drinks are as well, eg Peroni beer 3.50 euros for 330 ml - costs a fiver in Bournemouth !! The Bus: on the hour, every hour, enables you to safely reach Sorrento & the shops and sights. We also booked 2 trips directly with the hotel (Pompeii & Vesuvius, and a local organic farm) and I can promise you the farm trip (La Masseria) is brilliant. The weather: we had a couple of wet days but who cares ? It doesn't have to be a sunbathing holiday. The BIG question - would we go again ??? YES !! I am already saving for September.

"Nice stay "
kris0740, 12 Mai 2019

I just returned from my stay at La Solara in Sorrento. My friends and I had three rooms and they were all a bit different. WiFi on site is great. There is a small refrigerator in the room, but you will be charged for everything in it— at least we would have been. I was in room 120, I heard all the entertainment happening downstairs, every toilet flush and every door slam. The location is a bit out of the way from downtown Sorrento. The shuttle bus is helpful for this! The driver is great. I don't know his name, but such a nice gentleman. It leaves every hour starting at 9:00 am. It takes six minutes to get to where everything is happening in Sorrento. Then, at quarter past the hour it will take you back until 11:15 pm. We only ate in the hotel for breakfast, so I can't comment on other meals. Everyone working in the restaurant are so nice and helpful. I heard one gentleman was holding a small child briefly to help out a family trying to settle at the table. They have eggs, danishes, cereal, yogurt, fruit, and breads. Juices, milk, water , and a coffee machine. We didn't have a meal plan , so it was 10 euro for each visit. The staff was very helpful and everyone greeted us passing by. The weather wasn't exactly pool weather, so I didn't even go to it. We had such a great time in Sorrento! I would definitely visit here again.

"Lovely hotel on outskirts of Sorrento"
mary l, 11 Mai 2019

Just returned from a great holiday staying at La Solara. From the moment we arrived when we were greeted in reception with a glass of Prosecco the staff and service was wonderful. Nothing was too much trouble. We had half board and there was a large selection of good food and I liked the local choices on each evening menu. The pool is heated and a great size with large towels and lots of loungers overlooking the bay. We had a room with a balcony overlooking the bay. The room and public spaces were very clean. The shuttle bus ran punctually and regularly every hour so made getting into Sorrento easy. I am glad we stayed here out of town as the traffic in the town can be very busy and some of the hotels are right by the road. Thank you to all the staff for such a lovely stay.

"Out of town but well worth it"
Oldtuggo, 07 Mai 2019

Although not in Sorrento town it has so much to offer. Besides being an excellent hotel serving top restaurant meals and having a shuttle bus into Sorrento, it can be a base to walk in the surrounding hills and visiting the quiet beaches like Puolo which has good seafront restaurants. Our bedroom which had a huge balcony overlooking the sea was cleaned and bed made everyday and a chocolate left for us. At this time of the year the outside pool was heated and there is a small gym with six pieces of equipment. There is entertainment about three times per week but there is little else near bye unless you take the hourly free shuttle into Sorrento which has the latest return time of 11.15 pm. There is mini bar, fre wifi, free safe, and tea and coffee regularly replenished. The staff are very friendly and the service excellent with nothing apparently being too much trouble.

Owner Response, 07 Mai 2019

Dear Oldtuggo Thank you for such a wonderful feedback! Your kind words about all aspects of our hotel are greatly appreciated by all of us and your gracious comments in regards to our property and service have brightened up our day. We really hope to have the chance to welcome you again in the future! warmest regards Ugo Di Maio General Manager

"Nice hotel with splendid service on outskirts of sorrento"
bristolbristol, 06 Mai 2019

We visited in late April the week after Easter. The hotel is located above the next bay along from Sorrento. The hotel provided an hourly bus service which is excellent and we actually preferred the hotel location vs being in busy but nice Sorrento. The hotel itself is comfortable size with approx 60 rooms. It is exceptionally well maintained and cleaned to a very high standard through out. The decor and furnishings in the hotel communal areas could be considered a little dated but nothing that would put you off enjoying your stay. The rooms were comfortable and spotless. We had 312 (big terrace on corner of hotel giving views of the pool and Naples bay ) and 302 standard room with a partial sea view. Worth paying more for sea view. Third and fourth floors best for sea views. Small gift on arrival and nightly chocolates with turn down service was a lovely touch. The cleaning staff are the gem in the crown at this hotel. Food is generally pretty good, especially so given the size of the hotel. Sunday evening is gala dinner night. Unlike other resort hotels the team at La solara make a huge effort. Best meal of the week and something you would be happy to pay £60 per head in the uk. Grand piano played during the meal also adds to the evening. Excellent job. The normal evening meals are silver service for all 3 courses with in addition a very tasty entre buffet appetiser to get your palate going, whilst they cook the starter you ordered. Generally food was nice, some variability in execution, but nothing that was worse than ok. Strangely, given its Sorrento, several dishes eg fish would have been enhanced with a piece of lemon! The waiters are all excellent. There is entertainment 3 times per week. Two seasoned guys who do their thing. Informal relaxed and would appeal mainly to the 50+ audience. Bar Drinks are reasonably priced for a hotel but bar service was mixed. Pool area was really lovely. Plenty of very high quality sun loungers. Nice small lemon tree garden / table tennis place at back of the pool area to chill out. Overall, a really nice traditional hotel, run with high quality service. We left happy.

"Incredible facility with gorgeous views"
melindajohn12, 05 Mai 2019

I can't say enough good things about the hotel. The views are some of the best, the food was delicious with exvellent service, the shuttle to town was awesome and timely, the staff was very helpful and the location is quiet and beautiful.

"Just gets better and better"
FamilyH R, 26 Avril 2019

Only our third visit but it just keeps getting better and better You are so well looked after by each and every member of the family la Solara Perfect location to explore locally or more adventurous excursions They only recommend the best but you can find your own way too on local buses etc We have to go back as still so many new things to return for plus the warm embrace of family la Solara make this a once in a lifetime holiday

"Sorrento delight"
PETER H, 25 Avril 2019

On arrival was dropped at the bottom of a steep slope to hotel but a member of the hotel staff soon appeared with a trolley & delivered our cases to the room. Instead of the usual crush at reception we were asked to sit in the lounge & received a welcoming glass of prosecco.Made check in so much easier as everyone didn't go at once. Had a large well decorated room overlooking the pool with a balcony that caught the sun most of the day.Missing having the bed turned down & a nice chocolate by the side of the bed on a night. Dining room has picture windows with great views over the bay. Could not fault the dinners,four courses all well presented and tasty with plenty of choice.Extremely good standard for a hotel kitchen. Buffet breakfast with plenty of choice. Nice large pool & plenty of sunbeds. Although out of town minibus provided from early till late once an hour. Certainly one of the cleanest hotels I have stopped the place was spotless throughout. Every member of the staff we met was friendly,always spoke with a smile. Good service at all times whoever has done the training has done an excellent job. Only two minor criticisms,all the towels were changed everyday maybe the guest could decide when clean towels needed so it could be a little more environmentally friendly.Secondly when a television was on loud in a next door room it did disturb your peace if you were having a quiet read. I would certainly stay there again if I return to Sorrento.

"Webenjoyed staying here"
PjKcontributor, 25 Avril 2019

I can not fault this hotel. We enjoyed our stay here. Reception: Antonio was super friendly, just start off shaking his hand & all is great then on. So in the rest of the staff. Rooms: clean comfy heated quiet well equipped. It's real hotel room- not what others said nursing home. My room looked over the ocean & comes with lovely tiles. Housekeeping: all experience looking & friendly, always smiling. Too happy to help if u need anything from them. Meals: we half board & enjoyed the meals laid out. Really nice breaky, lovely dinners with all u can eat salad bar-heaps of choice & that includes breaky. Hey food don't run out & u can get up late & still find food. Early start no worries-dinning room open early for u. Dislikes: the road traffic everywhere in Amalfi coast including Naples & Sorrento. Hotel helps soften this by providing timetabled free transport to & from Sorrento town. Enjoy, we really like this hotel. It's unpretentious, friendly & professionally run. We didn't experience other travellers negatives about this hotel so don't get herd mentality. This hotel is really nice for all people-families, hikers, singles, couples or whoever u are.

"Sisters wedding - Thank you! "
sunseaker2014, 23 Avril 2019

We had such a fantastic stay here at the la solara, we didn't have the best weather, it was ok, but not that warm, but the hotel staff, so friendly and helpful made this stay fantastic- the food, breakfast and evening meal were fantastic, delicious, the Gala dinner was lovely, the staff would give my children some different good if they didn't like the choices for the evening, which was very much appreciated. Lunch, buy the pool was also delicious with something to suit everyone. The bus service was essential to take you to town and back. Reliable and always on time! The reception staff were fantastic arranging a taxi for us when we were stuck in town after our hen party at 2am! The last day, the staff opened the kitchen to make us early breakfast at 5 am! They also gave us a lovely packed lunch with sandwiches, fruit, juices, pastries etc to take with us to the airport! Absolutely above and beyond... such a lovely gesture. Love the staff and the hotel, make you feel very at home. The bill for the drinks etc was also surprisingly reasonable. Thanks everyone for making our stay so perfect!

"Book it now - superb!"
Taffysteve, 21 Avril 2019

What an absolutely fantastic hotel. What makes it so special? Put simply, the staff. Every single interaction was purely polite and efficient. On arrival we were greeted with the news that we had been upgraded to a sea view. The room was clean, and well kept. And the view...spectacular. In April the pool was heated. The breakfast which was included was thoroughly sufficient. There is a courtesy bus every hour to Sorrento old town which leaves on the hour and returns every 15 past. The WiFi is super fast and a few English channels on the TV including comedy and music. We requested a fan and softer pillows and they were in the room within 10 minutes of asking. I honestly cannot praise this property enough. We cannot wait to return to explore more of the area. Thanks to you all for making our visit special.

Owner Response, 21 Avril 2019

Dear Taffysteve We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. Thank you on behalf of all our Staff. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Lovely Hotel, very clean, friendly staff, Amazing food"
cathyrin123, 18 Avril 2019

We stayed here for seven days at the beginning of April. The hotel is situated a short distance outside of Sorrento but has a shuttle bus every hour to and from the hotel which was very punctual and necessary as the roads are very busy and I wouldn't have been brave enough to walk into town as there are no pavements and lots of bends. Across the road from the hotel is a steep but short walk (maybe half a mile) to a lovely little beach with cafes and restaurants Our hotel room was very clean, the beds very comfortable , we had a very small balcony overlooking the sea with beautiful views. The cleaning staff were very good the hotel was immaculate and rooms cleaned daily with fresh towels and beds made each evening There is a kettle in the room and tea bags and coffee left each day and chocolates! the room has a mini bar fridge We stayed half board and the breakfasts and evening meals were fantastic, buffet style breakfasts with a large variety of foods , cereal, breads, meats, eggs even bacon evening meals had a buffet style salad bar and a menu choice waiter service , three choices of starter , main and dessert , all meals were delicious and we had very friendly waiters , nothing was too much trouble for any of the staff. The weather wasn't great when we were there I only used the pool once and it was clean and heated for April. The hotel provided towels for the pool. If I was ever to return to Sorrento I would definitely return to La Solara

"Great Staff, Great Location, Great Amenities"
LSmith19, 17 Avril 2019

We spent a week here at the beginning of the season (end of March - beginning of April) and it was lovely! The staff were helpful, nothing was too much trouble. The free shuttle down to the town every hour was brilliant! The pool was lovely - best for a sunny day! There was loads of sun loungers and a great view of the sea. Our room was clean, and tidied every day by the cleaners, who also brought fresh towels and chocolates for the pillows each day! What a lovely touch! The balcony was great for when we wanted to sit and read a book. The food was brilliant 90% of the time, and the other 10% of the time it was still good. The waiting staff were friendly and helpful. The wine and other alcoholic drinks weren't extortionate either. We had paid for half board, and wow did we get a lot of food! Buffet style breakfast every morning, and 3 course dinner every evening! I can see why this hotel has a great write up - I think it's the best overall in the area, as you get the best of both worlds: a quiet and beautiful place to stay, and easily accessible to Sorrento when you venture out. We were so grateful for how we were made to feel so welcome.

"Superb family run hotel"
Jill R, 15 Avril 2019

We stayed for a week's holiday as part of a group. First impressions were very good, a very warm welcome which set the tone for the week as the staff were always friendly, helpful and polite. The room (224) was cleaned to a high standard on a daily basis. The food was excellent, you don't go hungry here. The pool area was very clean. All in all it was a great base for touring the area.

"Another excellent week spent at la Solara"
Alison S, 10 Avril 2019

This is the second year we have chosen to spend a week in Sorrento, and what better way of doing this is to book into la Solara for an easy going week. With the added bonus of a courtesy bus La Solara is just far enough out side the town to command some impressive views over the bay . The staff are genuinely warm and welcoming and the hotel just Oozes it's own special charm the rooms are bright clean and spacious with very impressive balconies big enough to through a party on what more could you ask for . Half board is plenty with snacks available through the day

"Fabulous"
Trip491003, 06 Avril 2019

Amazing waiter service,fabulous food . We could not fault this hotel free shuttle into sorrento . If you napped in the after noon your bed is made when you come back from dinner. All the staff are genuinely happy to help . This is the best we have every had from a packaged holiday and will certainly try and make another visit . Thankyou la salary we had an amazing holiday.

"Simply amazing service, fabulously clean and great food!"
lexlamfam, 06 Avril 2019

Highly recommend the sea view rooms for the perfect sunset and sunrise vista. Ideal location and the free shuttle bus was a great facility. Nothing was too much bother for the friendly and efficient staff. Housekeeping and restaurant service was faultless and the whole team made our stay so enjoyable. Would highly recommend this hotel and will be visting again soon !

Owner Response, 06 Avril 2019

Dear lexlamfam Thank you for your splendid review and for giving us the opportunity to provide you with our best services and hospitality during your recent stay with us. Your compliments are really encouraging for us to keep delivering heartfelt hospitality, both in products and services and to our guests. At BW La Solara, it is our passion that every guest leaves our 'home' with an amazing story, and reading your review we can only hope that we exceeded your expectations.. Our staff will be delighted to hear that they played a key role in making your stay so fantastic and they are the reason for you to express another visit soon. We hope to welcome you back once again for another enriching experience with us in Sorrento Regards Ugo Di Maio General Manager

"Another fabulous holiday"
Morag M, 05 Avril 2019

Thanks to all the staff at La Solara for another great relaxing family holiday!. As previously 2 rooms next door to one another for our teenage daughters was no problem. Staff are amazing, many of them the same as 2 and 3 years ago which I think says a lot about this lovely family run hotel. Made good use of the pool (heated in April). Food is amazing with waiter service and gala dinner on Sunday evening is excellent. Special thanks to our waiter Nello.

Owner Response, 05 Avril 2019

Dear Morag M On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us once again! Thank you for taking the time to share your thoughts on our property and your time spent here. It was a true pleasure to read your comment! Your glowing remarks regarding the food in our Restaurant the pool the spotless of our rooms, and the services from the Staff, are all extremely appreciated! Regards Ugo Di Maio

"La Solara"
Jan G, 04 Avril 2019

Excellent location. Free shuttle bus into the centre. Quality of hotel very good. Food exceptionally good with local region recipes on every night. Attentive staff. All round service to a high standard and exceptional value for money. Would definitely stay again

Owner Response, 04 Avril 2019

Dear Jan G We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Regards Ugo Di Maio

"Amazing service and fabulous food!"
Esther C, 04 Avril 2019

Great location, peace and quiet from a day sightseeing or Sorrento town. Balcony overlooking pool and olive groves, lemon trees. Close walk to Puolo Marina - tradititional fishing harbour with small cafes - bellisimmo! Food at the hotel amazing quality - great waiter service at evening meal. Hotel very clean and bright, with excellent views over the sea from lounge/bar area. Any problem, eg our batteries in the safe needed changing - the staff came within minutes. Very attentive to every detail, appears ‘family run'/staff have worked in same hotel for a number of years! Free mini bus to Sorrento every hour upto 11.15 pm - no need to pre-book. Would definitely recommend to family and friends. Enjoy - excellent value for money!

"A real star"
julescadie, 03 Avril 2019

This is the first time we have ever taken a package holiday, so we think that we have been blessed with good luck to find ourselves at such a fantastic hotel. Its location is superb, set high and surrounded by tree-lined hills with west-facing views across the Bay of Naples. It's only a few kilometres from the centre of Sorrento, and the hourly free shuttle bus whisks you there in ten minutes. The restaurant is excellent and caters well for vegetarians.

"fab holiday"
louiseck11, 04 Mars 2019

Bit of a late review but we stayed here in july last year for our 25th wedding anniversary.We picked the hotel based on reviews and we were not disappointed it was fabulous. The lovely Tina on reception who always seemed to be at work gave us a lovely room at the front of the hotel where we sat and watched the sun go down on a night. The hotel was spotless,the food good and the staff lovely.The gala dinner was a real treat with a great atmosphere.We are very much looking forward to visiting this hotel and Sorrento again.

"Very Friendly"
foxycat2015, 07 Janvier 2019

This was the second time we stayed here. The first time we booked a front room with terrace but found the road a bit noisy. The hotel moved us to a nice room with a pool view and a great bathroom. We requested and got the same room again. The staff are so kind and helpful - they really couldn't do enough to help and we are not the easiest guests! The views from the hotel are amazing. The restaurant was very good and the staff were most attentive. The hotel was well situated for walking the network of paths that criss cross the peninsular and also within easy walking distance of a lovely secluded little cove, much nicer than the bathing platforms of the large hotels. I managed to leave an item of clothing behind but it arrived in the post a few days later!

"Great restaurant, amazing view, Better than I expected room."
659jeremy, 03 Décembre 2018

Ok, so the parts that led to the most frustration. The shower is small, and the door is only half a tub length, so water will get everywhere. I know that you are supposed to sit and bathe in Italy. I'm 6'9", There is no way I could fit, I tried. Second issue, the bed. The frame of the bed did not completely support the entire mattress, leaving about 9 inches overhanging. I usually sleep very close to the edge as my wife wanders in her sleep. I feel out of bed twice, once with the mattress below me still. Now the best parts. The staff was amazingly friendly. The maid was very accommodating to our needs and did a great job cleaning. The room size was more than ample. Plenty of storage available for what we brought, and all the things we acquired. The restaurant staff!! We love those guys. My wife had a night that the jet lag hit VERY hard, they offered to send her some food. The food was some of the best we had in Sorrento. Just outside the lobby doors, an amazing view of the Bay of Naples, especially with a great glass of wine at sunset!

"Good For Walkers"
buxtonjonny, 06 Novembre 2018

A nice, relaxing hotel with first-rate staff, good rooms, ample indoor public areas and an excellent pool. Little noise and modest entertainment - a large TV showing music or football plus, on three nights each week, a keyboard player and singer who were good, especially if given a bit of encouragement. On one evening a succession of good vocalists joined in, making it thoroughly entertaining. The spacious restaurant has views over the little port of Puolo. Dinners were mainly of a high standard with friendly table service and good local wines costing from about €14 upwards. The buffet breakfasts were fine and on par with other Italian holiday hotels I have stayed at. The temperatures were mid-20C to low 30C while we were there so the large pool was always warm enough for swimming. The two sunbathing areas occupied a real suntrap, with a cooling breeze at times on the raised area. On the sunniest days the grounds were crowded with sunbathers but we always found vacant sunbeds, even when arriving mid-afternoon. We made a late booking and, as the hotel was full, were allocated a good room with a very small balcony and no view. The hotel kindly re-allocated us to a similar room that had a large balcony with a side sea view for our second week. There is good, off-road access to the paths and quiet lanes running across the peninsula. The reception staff were very helpful showing us the way to the main path above the hotel and providing a walking map. We used the local buses to increase our walking options and found the Google Maps app excellent - click on a bus stop to reveal routes and times. The Sunflower Sorrento etc book, sorrentoamalfiwalkwithus.com and wikiloc.com all helped with routes. There seemed to be barking dogs everywhere we walked but the few running loose were no problem. A lovely, well located hotel that is very well run.

Owner Response, 06 Novembre 2018

Dear buxtonjonny We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"September 2018"
Joy H, 05 Novembre 2018

We visited on 24th September 2018 for 1 week and after staying at this hotel we wish we had booked 2 weeks! The hotel is superb the hotel is clean the food is excellent and the staff are all very helpful and friendly making it one of the nicest holidays we have ever had. The location is perfect lovely views and the courtesy bus into town was ideal. We will return to your lovely hotel .

Owner Response, 05 Novembre 2018

Dear Joy H We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Best staff ever"
Phope2015, 04 Novembre 2018

The staff in this hotel are the best I've ever encountered, the service is excellent, Nello in the restaurant is like a favourite grandad from a Disney movie. It's very clean, but what lets it down for me is its position, you can't really walk back to it as it's on a dangerous road, so your stuck except for the hourly shuttle bus, going to town and returning. I also don't think the food is the best, we ended up eating out even though we were half board, as we thought the food was nothing special and there's so many good restaurants in Sorrento. If the distance from town is not a problem for you, it's a really a nice hotel to stay at because of the wonderful staff..

Owner Response, 04 Novembre 2018

Dear Phope2015 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Thank you on behalf of Nello who was really proud to see you mentioned him as well like a fovourite grandat from Disney movie. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. warmest regards Ugo Di Maio General Manager

"Lovely hotel; lovely staff; interesting and varied region"
SightseerKent, 01 Novembre 2018

Great situation just a short shuttle bus ride from Sorrento surrounded by gorgeous views. We shared a room between three and paid a little extra for a sea view - the room was large, clean and bright and the sea view was well worth is - gorgeous. First the location - brilliant for exploring the region - shuttle bus service was excellent and reliable and on time every hour to town and back - even coming out to collect just us on the last day the hotel was open for the season (thank you!). So it is very easy to get to Sorrento and explore. From Sorrento it is easy to get the ferry to Capri or Naples, or the train to Pompeii, and Herculaneum and Naples. We were only there a week so ran out of time to do more than this but Positano, Amalfi and Ischia etc. are also close by so we may have to go back so we can do it all! In other words there is plenty to do here in this region. The hotel itself had a lovely team working there - we arrived late evening and they had saved us a generous meal of antipasti and a dessert. Everyone on reception was lovely and helpful. The restaurant team headed up by Marcello and Nello were friendly and efficient, Angelo the bar man was welcoming and everyone we saw from the maids to the chap by the pool always had a smile and greeting for us. The pool was excellent - great size and lovely and clean with great sunbeds and a good view from the upper terraced area and even a changing room and loo right by the pool. There was a bar there too but we didn't use this and there were clean towel available daily by the pool. We also used the small gym a couple of times - not state of the art machines but more than sufficient for this size of hotel with two treadmills, a cross trainer, two bikes, hand weights and weights machine and a couple of yoga mats. Water and towels in there is a great touch too and nice private room (i.e. no glass walls onto reception or pool area etc.!). We booked half board and had breakfast (the usual buffet fare with nice fresh fruit and pastries too) and dinner there each night (though we could have had lunch or a packed lunch instead if we had wanted to eat in town one evening - the food was so nice we decided to stick with the hotel though!). Usually five choices or starter main and dessert - all the pasta dishes we tried were lovely (the cheese ravioli starter in cream sauce was my fave!), we also had a variety of good fish, chicken, beef and turnkey dishes through the week and the ice cream was delicious too. Sunday is Gala dinner night with a pianist playing throughout and a couple of other evening each week they have live music in the lounge/bar area too. Wine list reasonably priced and what we tried was good - would be nice to have the full wine list available at the bar too. The room we had was brilliant space wise - lots of hangers, shelves, drawers, space in bathroom etc. Kettle and tea/coffee in the room was great and there was a mini bar, which we didn't use but we did stick our own drinks in the fridge to chill. Could have benefitted from a little updating though - no fan in the bathroom which may have explained the damp smell (easily solved by shutting the door while you are in the room) but room cleaned everyday and towels replaced and turn down service with a chocolate early evening etc. On our last day we were the last guests in the hotel but they could not have been more helpful - we weren't rushed, they waived the late check out fee and took our cases out to the coach for us even though there was a big storm and the poor chap probably got soaked! All in all a great hotel,with an impressively friendly team of staff - an ideal base for a holiday in this interesting region - hopefully one day we will be back!

Owner Response, 01 Novembre 2018

Dear SightseerKent On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us ! Thank you for taking the time to share your thoughts on our property and your time spent here. It was a true pleasure to read your comment! Your glowing remarks regarding the food in our Restaurant the front desk the spotless of our rooms, and the services from the Staff, are all extremely appreciated! Ugo Di Maio General Manager

"Fantastic Hotel"
Shelagh C, 29 Octobre 2018

Our first visit to this area of Italy and it was one of the best holidays we have had in Europe..Much if this us due to our stay in this great hitel..When we checked in we were disappointed with our room as it was dark and at thhe back of hotel but after mentioning to the Manager we were moved at no additional cost to a bigger brighter room...The food at dinner is great and the local wine was delicious..It is however the staff that make all the difference...Massimo, Nello and all the restaurant waiters are just a delight and so nice!!..as are the cleaning ladies who without doubt have the hotel spotless...Id highly recommend this hotel and the shuttle service us a dream..you get the best of both worlds..peace and quiet out among the lemon and olive groves ...will fed be be..loved it!!!..

Owner Response, 29 Octobre 2018

Dear Shelagh C We thank you for your fabulous review and for all the nice words you have dedicated to your experience in our hotel, we are happy to read that you have been positively impressed. and that we have met your expectations. All we do is offer our guests a memorable experience, making their stay as comfortable as possible and there for us we are pleased to know that we had fun here. Thank you on behalf of Massimo and Nello who are really proud to see you talking about them. We look forward to having the pleasure of welcoming you to experience a new pleasant holiday. Ugo Di Maio General Manager

"Italy trip"
Dale P, 28 Octobre 2018

The hotel La Solara was our base for a 5 day trip to Sorrento and the Amalfi coast. The room was bright and airy, nice size, bathroom functional. Breakfast in the dining room was excellent, other meals well done with professional chef staff. One of the nicest features was an hourly shuttle to Sorrento that was great for nightly excursions into town. The front desk staff was very helpful and assisted in a "dental emergency" on a Saturday night. They were gracious and caring, made us Americans feel "at home".

"WELCOME, HOME !"
BERNARD-VALERIE, 28 Octobre 2018

We stayed at La Solaro in 2011 and decided to return. Massimo, the front desk manager and Nelo, the head waiter recognized us and welcomed us back. This is an excellent location while traveling the Almalfi Coast and Metro Napoli. We noticed some remodeling....bravo ! The food is still delicious and the ambiance is still wonderful. We still recommend La Solara !

"One more time"
minandy, 22 Octobre 2018

I am fast running out of great words to describe the Best Western la Solara. We went with some friends this time & they enjoyed every minute of their stay, & their two children were spoiled rotten by the amazing staff & all we can get out of them is "when can we go back?" They also looked after us as well & made our stay memorable as always, what an amazing team they are. All I can say in closing is ben fatto di nuovo La Solara & see you soon.

Owner Response, 22 Octobre 2018

Dear minandy Thank you for the kindness and the time you spent to reviewing our Hotel,your kind words about all aspects of our hotel they have been greatly appreciated by all of us. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Until that day we send you our warmest regards Ugo Di Maio General Manager

"Good base for first time in Sorrento."
Margaret2, 21 Octobre 2018

Stayed for 7 nights on half board basis. The room was large enough with a good amount of storage, a mini bar and a balcony. Even though we were on a no smoking floor, the balconies are not no smoking and this spoiled some of our time on the balcony as we had to go inside due to the awful smell. I think visitors ought to be told this. The top of the wardrobe was extremely dusty, we found this out when taking our case down to re-pack and was covered in dust. The pool area was large however, the tiles became very slippery when wet, indeed we saw a man fall over. There were many repeat visitors to the hotel and from our point of view they received a better service than we did as first time visitors. The shuttle bus is an absolute necessity at this hotel, it ran on time both to and from Sorrento. Breakfast was good, unusual combinations but a good chance to try new things. The pastries and cakes were outstanding. Dinner had plenty of choice, anti pasti - serve yourself, then three courses. There was plenty of food. Drinks were not included but prices were not exorbitant when compared to prices in Sorrento and surrounding areas. The clientele when we were there was definitely over 65s. All in all a very pleasant stay in a quite old fashioned 4 star hotel.

Owner Response, 21 Octobre 2018

Dear Margaret2 Thank you so much for taking the time to share your comments on your stay at our Hotel. It was a pleasure to read that you had a pleasant stay. I noticed your disappointment and I apologize for that, but not to smoke in prohibited areas should belong to the sensitivity of everybody Mrs Margaret2, be assured that your feedback has been discussed with all relevant departments and remedial actions will be taken in order to improve our service and to avoid that such situation will happen again. I am a true supporter of a tireless attention to details and attitude that always places guests first and understand that it takes a team of committed staff to provide the service that meets and exceeds guests' expectations. Regards Ugo Di Maio General Manager

"A week break"
h00ter1, 20 Octobre 2018

We were recommended to try La Solara by two close friends and we were far from disappointed. Our room was wonderful, clean and bright (sea view and terrace). The staff welcoming, friendly, helpful and attentive. The breakfast fantastic, evening meal very good in deed and the menu changes each day. The shuttle bus on the hour was a godsend for those wishing to immerse themselves in the beauty that is the City of Sorrento, with a return at quarter past the hour, gratis. The pool is a great 23 x 12 metre with a great bar and sun loungers available, though I preferred to trek down the hill to the beach. There is a superb view out across the gulf of Naples to Ischia. For the more adventurous there are tracks up into the surrounding hills to further exceptional views. Failing that, there are reasonably priced excursions to all the major local attractions: Herculaneum, Amalfi Coast, Ischia, Pompeii and Capri.

"Top quality hotel"
DYLANESQUE2014, 20 Octobre 2018

This hotel regularly gets 5 star reviews and having spent two weeks there I can see why. Everything is top quality from the food, to the rooms, to the pool, and the shuttle service into Sorrento and back. Sorrento itself is an excellent centre from which to explore the Amalfi coast, Pompeii and Naples, and I would strongly recommend you do that. There is no need to book expensive tours as the buses and trains are very cheap [compared with the UK] and reliable. Mario who drives the shuttle bus exclusive to this hotel is superb as he is always totally punctual. The service runs hourly all day long till late evening. That means you can plan your trips on the buses and trains with total confidence, and you can pick both up from the train station, just a few minutes walk from where Mario drops you in Sorrento. We had a room with a sea view which I would also recommend. And I would also suggest visiting Naples. This is a truly amazing city where you can find the work of Caravaggio, or the treasures found at Pompeii in the world class archaeological museum, or just have a pizza soaking up the atmosphere in Italy's most Italian of cities. All this and the dazzling Amalfi coast and Bay of Naples make this a perfect holiday and sightseeing destination. And when you get tired from your travels chill out in one of the only heated swimming pools in Sorrento. If you haven't been here before don't you dare miss it. Get on a plane and go there now!

Owner Response, 20 Octobre 2018

Dear DYLANESQUE2014 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Thank you on behalf of Mario who was really proud to see you mentioned him as well. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. warmest regards Ugo Di Maio General Manager

"Excellent hotel"
100devongirl, 15 Octobre 2018

This hotel was a most pleasant surprise. We wanted a quiet hotel outside of the bustle of Sorrento and this one completely fitted the bill. The regularity and convenience of the hotel courtesy bus meant that there were no dangerous walks on the road in to Sorrento and also that it was very easy to ‘pop' down for an hour or two. The service in the hotel was unassuming but friendly and efficient. The gala dinner was a super way to spend our last night at the hotel. The swimming pool was a really decent size and the whole pool area was quiet and relaxing. Food was good and the hotel spotlessly clean. All in all a superb find.

Owner Response, 15 Octobre 2018

Dear 100devongirl We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Stunning"
Ilovesunnyholls, 11 Octobre 2018

Absolutely loved this holl Perfect setting Lovely staff Lovely clean room Food was lovely serving staff had lovely manners always happy to help makes changes for my daughter Mini bus to take you to shops etc v regular and stunning area it was Pool area was perfect stunning views Red hot The prawn cocktail at the pool bar was amazing!! Will definitely return

Owner Response, 11 Octobre 2018

Dear Ilovesunnyholls We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"A little gem of a hotel"
nealn6alj, 06 Octobre 2018

Would advise anyone to stay at this hotel,great quiet location a bus supplied by hotel every hour into Sorento runs until 2315 hrs. Staff always willing to help and assist any way they can.The hotel is spotless and wc's immaculate.Great pool area no shortage of sun beds. Waiter service in dining room ,good choice of food every evening ,we will be returning again.The service 5*, location 5* Rooms 5*

Owner Response, 06 Octobre 2018

Dear nealn6alj We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Holiday September 2018"
Kevin D, 04 Octobre 2018

This is the third stay at this hotel and I must say that if anything it gets better and better. The staff are very friendly, professional and extremely helpful nothing is too much trouble to sort out. The food is sublime proper restaurant style with choices and always delicious, the Gala nights are fabulous. As for the cleanliness all I can say is that the hotel is cleaner than many hospitals it is spotless and we had clean towels most days. The facilities are second to none. If you look really hard you may find the odd negative comment on here but I know for a fact rather than leaving things to moan about when you get home if you approach the staff the will always go out of their way to put things right. I am now retired but when I worked I had the odd occasion at times to stay in various types/standards of hotels but this is by far the best I had ever stayed in, wonderful. We have no hesitation in recommending this hotel to anyone and I am sure we will return again.

Owner Response, 04 Octobre 2018

Dear Kevin D On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us once again..! We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Regards Ugo Di Maio

"Total chilled holiday, amazing staff, very good food, cleanest hotel"
popsrob2016, 02 Octobre 2018

We had a room looking over the pool. The reception staff were professional friendly and very helpful. The trip on the motor boat to Amalfi was an 8 hour delight, despite the choppy return. Pompei 4 hour trip was excellent too. The pool is a good lengths pool. The restaurant waiters are very efficient. Food choice was good, we were there a week. The evening entertainment is twice a week and music, suitable for older couples. The road into Amalfi shouldn't be tackled on foot, traffic is very dangerous and no pavements. The hourly shuttle bus sorts this problem, it's free. The cleaners work their socks off. The location amongst pine and lemon groves is lovely. Sorrento is a lovely place to visit. We really enjoyed our stay.

Owner Response, 02 Octobre 2018

Dear popsrob2016 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Wonderfull Hotel"
John L, 02 Octobre 2018

Returned from Hotel Solara a week yesterday, and still cant believe how lucky we were to have chosen this Hotel for our first visit to Sorrento. You can certainly trust the excellent reviews, the standard of the meals, waiter service, front desk and the cleaning /service staff was faultless, the Hotel/rooms are spotlessly clean, the staff are all extremely helpful but not pushy which made our stay relaxed and. If you enjoy swimming the pool (23x12mtrs) is fantastic, if not ther are plenty of sun beds to chose from with lots of shad available. Perhaps the only downside was the fact that our room only had a side sea view with a small sunless balcony, we would certainy book through the Hotel independantly next time to ensure we could arrange to have a room on the front aspect, but this is a personal point of view, and no critisism of the Hotel. A word about the courtesy bus into Sorrento, this really is the iceing on the cake, leaves every hour, returns every 1/4 of the hour, fantastic service. Thank you Hotel Solara for a memorable week.

Owner Response, 02 Octobre 2018

Dear jonty2015 On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us! Thank you for taking the time to share your thoughts on our property and your time spent here. It was a true pleasure to read your comment! Your glowing remarks regarding the food, the cleanliness of the rooms, and the services from the pool, are all extremely appreciated! Regards Ugo Di Maio General Manager

"Lovely hotel, fantastic staff"
SaneTubbo, 29 Septembre 2018

We have just had a week in this hotel. Our second trip to Sorrento but first to La Solara. We thought we had booked a sea view through Tui and went to complain. On checking the detail we found a balcony yes but not with sea view. We spoke with Massimo, the guvnor. He listened to our issue and said he might be able to help,tomorrow. Sure enough back from breakfast he had found us a room with sea view and balcony with lovely views. That is a sign of the great service at this lovely hotel. Without exception the staff were great, Massimo and Nello were outstanding. The breakfasts are good but nothing special. The dinners with waiter service were excellent and the gala dinner really special. There is great wine menu and we were able to get a great local red for €14 a bottle, a decent Italian Sauvignon for €18. After dinner drinks were a generous measure and only €4 or €5 for premium spirits (Remy Martin or Glenfiddich). The swimming pool is a great size, the sun deck offers beautiful views. The hotel is very clean and beds very comfortable. This is a genuine 4 star hotel but the service merits 5 stars. We won't be going back to Sorrento in the short term, but when we do it will be to La Solara!

Owner Response, 29 Septembre 2018

Dear SaneTubbo We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. Thank you on behalf of Nello & Massimo they were really proud to see you mentioned both as well We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Superb for a visit to Sorrento"
Jo1Surrey, 28 Septembre 2018

This was our second visit to Sorrento (our last visit was 20 years ago and we stayed in the town itself). We wanted to try a hotel that was outside of the town and chose La Solara partly for its good reviews - we weren't disappointed. The hotel is about 3 km outside of the town, but the hotel provides a shuttle service by minibus, which gets you to and from town in around 7 minutes (beware - it is very prompt, so don't be late!). We chose to pay a little more for a sea view room and were very happy with the room - it was a good size, nicely furnished, had efficient air conditioning, a kettle with tea and coffee supplies and a lovely balcony. If you want a view of Sorrento then you will need to stay nearer the town itself, but we found the view lovely anyway. The hotel is above the main road, but then so are most of the hotels in and around Sorrento, and although there was some traffic noise we found it fine - if the balcony doors are closed at night the traffic couldn't be heard. As we were celebrating our wedding anniversary, we found canapes, a fruit platter and a chilled bottle of Prosecco in our room on arrival, which was a lovely touch and very welcome. All the staff were fantastic; friendly, approachable and helpful. Restaurant staff were professional and paid great attention to detail. Food portion sizes were just right, the food was always piping hot and tasty. The housekeeping staff kept the room spotless. The pool is large and although felt a little cold on first getting in it was fine once you were accustomed to it and as we had amazing weather whilst we were there it was great to be able to return to the hotel after a visit to the town and chill by the pool. Pool towels are provided and there was never a problem finding a sun lounger - there were retractable awnings too if you wanted some shade. All in all, we couldn't find any fault with La Solara and would be happy to return - missing it already!

Owner Response, 28 Septembre 2018

Dear Jo1Surrey Thank you for taking the time to share your recent experience at La Solara. We feel so proud that you dedicated us your time to write about your experience, which we are glad to know that it is full of beautiful memories .Your kind words about all aspects of our hotel are greatly appreciated by all of us, we look forward to welcome you again perhaps on a future trip to Sorrento Warmest regards Ugo Di Maio General Manager

"Best Experience ever... Fantastic place and people"
Kalpana V, 28 Septembre 2018

I got to the hotel and on the way I had damaged my knee.. Massimmo and Tina were very considerate and drove me to the nearest hospital.. and also collected me from the hospital when the procedure was completed. All the staff at the hotel are very friendly and cannot do enough to make your stay comfortable. I would say its the staff like Massimmo, Tina, Franco and Nello (who serenades if he likes you) that make the whole experience memorable.

"Relaxing holiday to get to know Sorrento"
peterwB5928BN, 24 Septembre 2018

This was our second visit to Sorrento but first to this Hotel. On our first visit we covered all the attractions of the area so this time was about relaxing by the pool and regular visits to the beautiful town of Sorrento. We stayed in a sea views room (recommended) on a half board basis. The breakfasts were adequate but not exceptional. The evening meals were of a very good standard in terms of choice and service. The room was comfortable with large bed good size bathroom and balcony with 2 deckchairs 2 chairs and table. The room was equipped with a good minibar fridge and probably the most user friendly efficient air conditioning I have encountered. The only criticism was the bath with overhead shower and folding screen could do with updating. The pool (25mtrs) and surrounds with ample sunbeds excellent. The hourly minibus service into Sorrento also excellent. Last pick up at 23.15 sharp, miss it and the taxis are extortionate. The hotel is set on a hill between two headlands to the west of Sorrento. The sea view takes in distant views of the islands of Ischia and Procida and western extremities of Naples. The views to die for are to be found from hotels further east in the hills overlooking Sorrento with a backdrop of the mountains behind Sorrento, Vesuvius and Naples. Nevertheless the views from La Solara do have their own charm. Also be aware that the hotel is set back from a very busy winding road, motor bikes and scooters often with straight through silencers race on this road and there are times when it like watching and listening to the Isle of Man TT. We spent most of our evenings on our balcony so at times this noise could be irritating. However with the wonderfully warm nights, the lights sparkling on the sea and a few wines, not much of a hardship. I should add that with the double glazed door shut and air conditioning on any outside noise did not disturb us. Finally, we really enjoyed our stay at La Solara, and it was evident that many guests return regularly, although this is not our thing, I can understand why. We travelled with Tui from our local airport Bournemouth. For anyone coming to the Sorrento area for the first time with a view to taking in all the wonderful tours on offer, I would look at alternatives to Tui. Riviera Travel is worth a look.

"One of the best"
kimhB9096IV, 23 Septembre 2018

Don't know where to start. Friendly staff - they acted like one big family, always with a smile. So clean everywhere. Large pool next to a bar. Outstanding breakfast - so much to choose from. Only had dinner there once, but it was really good. Free wifi throughout the hotel. From 8 to 23 on the hour, free bus to the city center - always on time. Nice view over the bay. It is just a hidden gem. I would like to go back just to relax. It is a litlle pricy, but it is worth the money.

"Beautiful area, friendly staff"
ShawneeRd, 23 Septembre 2018

The room was large, but a bit dated. We had a great view from our balcony, I'm sure some of the rooms have really stunning views. The staff was very nice and helped us arrange a boat tour to Capri very last minute. We found it odd there wasn't a corkscrew in the room. We had to go to the restaurant to get a bottle of wine open. The shuttle is very convenient for getting into town, but it only runs every hour. Would be nice if it was a bit more frequent. When we arrived from the train station we walked to the shuttle spot and apparently just missed it because it was about an hour wait. I recommend getting a good handle on the shuttle times and trying to time it well. Overall, though, lovely property.

"Last minute booking and we were not disappointed"
Denise B, 20 Septembre 2018

Three weeks before our break and we struggled to find somewhere to stay in Sorrento that met our requirements within a set budget. Hotels available were either too expensive or did not appeal. So not wishing to give up (we'd heard lots of good things about Sorrento), we googled Amalfi Coast and Hotel La Solara was displayed. We were definitely not disappointed as this is a lovely place to stay. The staff were wonderful, warm and friendly, the hotel clean and welcoming. We booked half board and enjoyed a good variety of food and plenty of it. The pool area speaks for itself as the hotel is blessed with a great pool and bathing area which is peaceful retreat after the noise of the city. We loved our break and would definitely recommend a visit.

"Perfect location and an amazing view"
Mavissk, 19 Septembre 2018

Reserve a sea view room..you won't regret it. The staff are friendly and the hotel is really clean. The free shuttle to downtown is a big plus. We enjoyed the pool and the view from our room. There is a beach about a half a kilometre down the road..it's a sandy beach with lots of nearby restaurants.

"Lovely Hotel"
Graham H, 17 Septembre 2018

Just returned from a week in Sorrento at the Hotel La Solara, although it is important to note that the hotel is a couple of miles outside of Sorrento, but this was not an issue as the hotel provides a shuttle bus which worked for us without a problem. The hotel is located a 15 minute walk from Marina Di Puolo a pleasant inlet with a shingle/stone beach and crystal clear water to swim in. The hotel itself is fairly dated in terms of decor, but spotlessly clean. The food was simple but very good. Breakfast included a good selection of cereals, hams/cheeses/fruit/bread/scrambled eggs/bacon/cakes/pastries. On the half board option dinner was a 3 course affair with generally 3/4 choices for each course. The waiters were all pleasant, some more than others and a special word for Nello whose smile and demeanor and ability to easily assist was perfect. The room was fine, if a little dated, but everything worked well including the much needed air conditioning. Again spotlessly clean with new towels every day. Our only complaint was the shower over the bath which was cramped and not very powerful. We had booked a room with a separate shower but for some reason did not get it. Not sure if that was a breakdown between TUI and the hotel, however it was not the end of the world. The pool was excellent, and during our stay plenty of room for a good and proper swim. There were always sun beds and towels available. Finally I must mention the reception desk. Tina was lovely and welcoming when we arrived and always available with a smile on her face. A special mention though to Massimo who helped us to get some tickets to see the 3 Tenors at the Museo Correale di Terranova. He was so patient and helpful, and so funny afterwards (He will know why). A lovely personality to have front of house.

"Well worth a visit"
Coastman2013, 17 Septembre 2018

First time in Sorrento and also to this hotel. Found the hotel to be very relaxing because of the exceptional service of the staff. So friendly and nothing was too much trouble. The food and service was of a high standard with plenty of variety for each of the courses. Lovely large pool with ample loungers around the pool area. Great shuttle service into town. Well done to everyone.

Owner Response, 17 Septembre 2018

Dear Coastman2013 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. Thank you on behalf of all our Staff. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Great hotel"
Janet B, 16 Septembre 2018

So glad we chose this hotel. We arrived later than expected, restaurant had officially closed. However the hotel had kept it open and had a meal ready for us. Thus was much appreciated. The staff are ALL amazing, so friendly and nothing is to much trouble . We paid extra for a sea view and it was worth it. The room was large for Italian hotels and the balcony was very spacious with 2 sunloungers a table and chairs . The view from the room was lovely. Breakfast buffet style with a good selection of hot and cold. Lunch at the poolside were delicious and large. ( you can swap dinner for lunch if you give reception notice) Evening meals good ( I'm not a fussey eater) however my partner is and the restaurant staff were very accommodating and offered alternatives . The shuttle bus to Sorrento is fantastic running to and from the hotel hourly. Dress code: Men only need to be casual smart on gala night. There is an iron and ironing board available from reception. Just ask. Swimming pool is lovely with plenty of sun loungers. I have rated this hotel 5 because everything was to my satisfaction. It's not an English 5* so don't expect slippers, dressing gowns etc. I would recommend this hotel and if I return to Sorrento would definately stay here again.

Owner Response, 17 Septembre 2018

Dear Janet B We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. Thank you on behalf of all our Staff. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Wonderful hotel in beautiful location"
PatrickC1173, 12 Septembre 2018

Dear all the staff at Hotel La Solara, This was our second visit to the hotel and Sorrento in the past fifteen months (this time, a treat for my 30th birthday) and just wanted to thank each and every one of you for another great holiday. The following review will encompass some of our highlights from last year as well: Rooms: Clean, bright and well furnished with everything you need from a room. This year we were lucky enough to have a room on the top floor with a terrace over looking the pool which was a perfect for an aperitif before dinner watching the sunset over Capri so we'll worth asking if they have any available at the time of booking. Hotel Services/Staff: Each and every single member of staff who work in this hotel from the desk staff, bar staff, pool staff, restaurant staff to the cleaners are an absolute credit to the hotel. It's nice in a world of corporate attitudes that Hotel La Solara has maintained a lovely family run atmosphere. It was so lovely to return last week and to receive such a warm welcome from everybody. Beautiful location in the hills just outside of Sorrento with the luxury of the free shuttle bus every hour. Excellent food (albeit huge portions, especially the starters, so try not to overindulge on beautiful authentic lunches during the day). Very good and friendly service from every member in the restaurant with an excellent wine and champagne list. Day recommendations: The usual suspects, of course (Capri, boat trips, Pompeii, Positano etc) Procida - The smallest of the Phlegraean Islands next to Capri and Ischia but nothing like the other islands. Capri was beautiful, glamorous, immaculate and chic but Procida (where they filmed elements of The Talented Mr Ripley and Il Postino) is so beautifully authentic and rustic it's an absolute must for anybody who wants to go off the beaten track. Don't expect luxury, but if you want to eat fresh sea urchin on the waterfront watching the world go by with a carafe of vino locale before walking the entire island and admiring the rustic beauty of the architecture and the views of Naples then this island is a real must! Naples - Terrible reputation, beautiful city! If you're a classical music or opera lover, check out what's showing at the Teatro Di San Carlo. I had booked tickets last year for Carmen and it's absolutely stunning. If you *do* choose to go to Naples and want a more comfortable journey home, Massimo and Tina booked is a car back which was much nicer than a train or bus! Thank you once again, Hotel La Solara, we will definitely be back. Patrick Callus & Ben Swan (one ‘n') Bournemouth, Dorset

Owner Response, 12 Septembre 2018

Dear PatrickC1173 we can't thank you enough for all the compliments and careful words you reserved for each member of our team...We feel so proud that you dedicated us your time to write about your experience, which we are glad to know that is full of beautiful memories,and especially when we read that you rarely write reviews (that makes it even more special).Your kind words about all aspects of our hotel are greatly appreciated by all of us! We really look forward to welcoming you back for another great experience here. warmest regards Ugo Di Maio General Manager

"Just brilliant"
1873chips, 08 Septembre 2018

Just back (Sep 2018) from our first visit and have to say this was a great week in an excellent hotel on Sorrento's outskirts. No problem this latter as the hotel runs a shuttle bus service to town on the hour and the quarter past hour back from 07.50-23.15. Paid extra for a sea view room and well worth it. A good size balcony with outstanding views across the Gulf of Naples to Mount Vesuvius. The staff are very friendly and helpful and the restaurant outstanding in the quality of the meals, choice and presentation. A decent size pool which we didn't try as too busy on trips. Don't bother with Capri - hugely over-rated in our view and Anacapri has more going for it. Pompeii, Herculaneum and the Amalfi coast all well worth a visit especially Ravello. Rooms serviced and towels changed daily. Seriously considering going back next year and several guests we spoke to had made numerous return visits. Just an all round excellent hotel deserving its reputation. Go and you won't be disappointed. Oh and Sorrento is really nice with a great evening ambience too!

Owner Response, 08 Septembre 2018

Dear 1873chips Thank you for the kindness and the time you spent to reviewing our Hotel. We are very pleased to read that you felt fortunate to have picked our Hotel for your stay. We are delighted to hear that you enjoyed all aspects of your stay, and we really hope to have the chance to welcome you again in the future! Warmest regards Ugo Di Maio General Manager

"Great hotel, very helpful staff"
johncelt67, 08 Septembre 2018

Great hotel, very friendly staff. Tina on reception helped us with the tours around Sorrento like Herculenium and Mount Vesuvius. She also booked our return trip to the airport choosing the shuttle bus as the best. She booked this for us and liaised with bus company to sort out the best time for it to pick us up and get us to the airport on time. Great views of the bay from our room. Wide choice at breakfast. The shuttle bus into town is excellent, it starts at 07:50 and runs every hour on the hour from the hotel to the town. It returns at quarter past the hour, every hour until 23:15.

Owner Response, 08 Septembre 2018

Dear johncelt67 We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel , we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time here. Thank you on behalf of Tina who was really proud to see you mentioned her as well. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Pleasant enough stay"
DorsetBert, 03 Septembre 2018

Spent 6 nights here, myself, wife, son and daughter. We originally had somewhere else in Sorrento booked but when this became available we changed our booking based on the amazing reviews on Tripadvisor. We booked on a room only basis, so we only ate here twice, both times for lunch on the first and second day of our stay. Both times we all enjoyed the food, the chef even making me chicken risotto on request which was very nice. The pool is large, did find it a bit cold but when your baking in the sun you don't mind one bit. Staff were friendly enough, not to the extent that some reviews make out but perhaps they are returning guests so know the staff better? The bus always ran to time and was a godsend to get into town as taxis would have financially ruined us (more on that later). The whole property did however feel as others have commented like an old peoples home from the communal areas to the rooms, personally I thought it was like a 70's time warp, the place seriously needs some modernisation. One tip, and I don't know if this is standard in Sorrento or if the hotel know's about this, but don't get them to book you a taxi! The chap on reception booked us a taxi to take us from the hotel to the port and it came to 40 euros. Should have questioned when we got in why the meter was already at 17 but was in a rush and didn't think. This left a really sour taste in the mouth, especially as we then went to Rome and paid 15 euros for a similar journey distance. Its a tough one to review for us personally as there really isn't anything wrong with the hotel, its just the other reviews make it out to be so much more than it is that you build it up. I think the title sums it up, pleasant enough stay, and that's how I will remember it.

Owner Response, 03 Septembre 2018

Dear DorsetBert Thank you so much for taking the time to share your comments on your stay at our Hotel. It was a pleasure to read that you enjoyed the food and our pool. I noticed your disappointment and I apologize for this, but in Sorrento unfortunately the taxis are very expensive and I don't think this fault for a service that does not belong to the Hotel should be attributed to the receptionist who made only your request to call a taxi. I sincerely hope that this experience does not stop you from returning and I would value the opportunity to restore your confidence in the Best Western La Solara and would appreciate it immensely if you would contact me directly may you wish to come back to Sorrento, so that we can provide you with the exemplary service that keeps so many Guests returning to our hotel. The Team and I remain at your complete disposal All the Warmest Regards, Ugo Di Maio General Manager

"Beautiful La Solara "
SharonM72, 03 Septembre 2018

Just returned from our sixth visit. It is an oasis of calm for us and with two sun-loving teens, we all enjoy just being by the pool and enjoying the peace. Food is delicious and plentiful, everywhere is shiny and spotless. Antonio is always so helpful with our booking, Massimo & Tina are so welcoming. It's always lovely to see the familiar faces of Marcello, Nello & Franco and Antonio who works tirelessly around the pool and Angelo has such a good sense of humour! The “newer” waiters have big shoes to fill, but I'm sure they will be fine as they have excellent teachers! Every time we return, I do feel a bit apprehensive - will it be as good as the last time we were there? The answer thankfully has always been yes. We look forward to visiting again soon.

Owner Response, 03 Septembre 2018

Dear SharonM72 On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us once again! Thank you for taking the time to share your thoughts on our property and your time spent here. It was a true pleasure to read your comment! Your glowing remarks regarding the food the pool the spotless of our rooms, and the services from the Staff, are all extremely appreciated! Regards Ugo Di Maio General Manager

"Another great stay."
marathonman111, 31 Août 2018

Our sixth visit.... as good as always... 5 stars ?? There is not one single member of staff that doesn't make you feel welcome. The food is great, the rooms are spotless, a great pool and much much more.

"Lovely place to stay"
jilliancreevey, 30 Août 2018

Clean well maintained hotel away from the noise of town centre but hotel provides a free hourly shuttle to and from Sorrento. The shuttle takes about ten minutes depending on traffic. Our room had a balcony overlooking the sea. The decor of the hotel is a bit dated but that can't detract from the lovely atmosphere here. The hotel provides an excellent breakfast. The swimming pool looks out over the sea and provides light snacks and bar service. The hotel staff are wonderful and very helpful especially with families. Would definitely stay here again.

Owner Response, 30 Août 2018

Dear jilliancreevey We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. Thank you on behalf of all our Staff. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Another wonderful stay at La Solara!"
Anna D, 29 Août 2018

Just returned from our 3rd visit to the La Solara. The welcome, hospitality and service the guests receive at this hotel is why we have returned each year and bumped into other returning holiday makers, families and couples, that we've met before. The rooms are spotless with excellent air con. The food is excellent, plentiful and varied with 4 or 5 choices per course. Every Sunday night there is a gala dinner around the pool with live music. But it's really the staff that make this hotel so exceptional and the reason why so many people like us return year after year. They can't do enough to ensure you have the holiday in Sorrento you have been dreaming about all year. Thank you for all your hard work. It was very much appreciated.

Owner Response, 29 Août 2018

Dear Anna D On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us once again! Thank you for taking the time to share your thoughts on our property and your time spent here. It was a true pleasure to read your comment! Your glowing remarks regarding the food, and the services from the Staff, are all extremely appreciated! Regards Ugo Di Maio General Manager

"Lovely relaxing and friendly hotel"
steviejgalfie, 28 Août 2018

Without a doubt this hotel is made by the staff. They treat every single guest like friends and no request is too much for them. I have to say the hotel itself is not 5 star so if you are looking for a 5 star hotel then look elsewhere, but, the overall rating is definitely 5. It was the fact that we were on our honeymoon so we were upgraded to a massive room with a large corner balcony overlooking the bay and Capri and also with a view over the swimming pool. The balcony was large enough for a table and chairs and also 2 sunbeds. This upgrade was just given without even mentioning our situation and we were very grateful. The rooms themselves are huge with air conditioning that worked perfectly and everything you could need (without being overly decorated or luxurious). The bathroom was large but the shower guard was the only negative in the whole room as it was very loose and didnt really work to stop water flowing out of the shower. The pool is huge and if you want to just relax there then there are plenty of sunbeds for all and they do not allow you to put towels on them to reserve them so you will always find one. There is a bar by the pool and the quiet view overlooking the bay and Capri is beautiful - the surrounding lemon groves are full of cicadas and it was a very relaxing noise to listen to them laying by the pool. There is an hourly bus service to Sorrento which is perfect if you want to go into town for anything (we used it to catch a train to Pompeii and another day to just pop down to Sorrento for lunch) - it's prompt and comfortable and very handy as being outside the busy noisy town of Sorrento is not a problem when you have a bus that runs 7am - 11pm. The final note is the food if you go full board - every night there is a huge choice of dishes (I would highly recommend the fish dishes) and all of these were large and tasty and definitely well worth the cost for half board. A top quality hotel that I think delivers 5 star service and holidays without being overly 5 star in appearance. The hotel owners and the staff should all congratulate themselves on providing an exceptional holiday.

Owner Response, 28 Août 2018

Dear steviejgalfie We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. Thank you on behalf of all our Staff. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Ugo Di Maio General Manager

"Great Hotel Great Service"
Billy A, 23 Août 2018

I spent 10 days at La Solara and can recomend this hotel. Situated about 10 minutes from the the town reached easily by their courtesy bus which run from the hotel on the hour until 10pm. Room was comfortable, air conditioned, and clean, a lovely pool area and the staff couldn't be more helpful (grazie mille Nello :) There is a local beach Marina Di Puolo, which is just across the road, but be warned it's busy and the walk back is steep! A chilled out time was had by all!

Owner Response, 23 Août 2018

Dear Billy A On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us! Thank you for taking the time to share your thoughts on our property and your time spent here. It was a true pleasure to read your comment! Your glowing remarks regarding the food, the cleanliness of the rooms, and the services from the pool, are all extremely appreciated! Regards Ugo Di Maio General Manager

"3rd stay"
ian t, 13 Août 2018

This was our 3rd stay, and as previously, everything was perfect, all of the staff were fantastic, nothing was too much trouble to them. We arrived late evening to a warm welcome back, and a beautiful meal. Other hotels should learn from the staff at this hotel. Many thanks.

"Perfecto!!!"
BoutrosGhali, 12 Août 2018

Wow what a stunning place Sorrento and the Amalfi coast is, and La Solara is the perfect place to enjoy it from. This place has the feel of a family run hotel, the staff are welcoming, helpful and extremely friendly. The rooms are a perfect size, all with balconies, the 4 on the 5th floor I think are the best, balconies are enormous and two have sea views. The place is incredibly clean, the staff can be seen working all hours both in rooms and around hotel and they do a fantastic job, it's spotless. The pool is great size and the outside bar and eating area are the ideal way for couple of drinks and food in the shade. The restaurant is fantastic, a four course menu every night which rotates every two weeks with a superb selection of local, regional and more well known Italian dishes, more food than you can eat, brilliant. I was there with my wife and three daughters, aged 18, 16 and 11, one of whom is celiac. Everywhere in Sorrento is incredible in the variety available for gluten free, La Solara is no exception, every evening a member of restaurant staff came over and gave my daughter the gluten free options which were pretty much everything on menu, they made a real fuss of her and everything she ate tasted and looked fantastic, also it was never a problem to make anything from fresh even if not on menu, in truth puts the UK to shame. The hotel on an evening is fairly relaxed and quiet, most seemed to head off into Sorrento, with exception of Sunday when there's a gala dinner outside by the pool which is great. There is a shuttle bus which runs every hour, on the hour, from hotel into Sorrento and return journey from Sorrento back to hotel at quarter past the hour, only a 10 minute journey. Loads of good places to eat and drink and people watch in Sorrento, too many to mention, however I would say Parrucchiano in Sorrento is worth a look, 150 years old, where Cannelloni was invented and stunning inside. I'd also definitely recommend a trip to Capri and Ischia, and you can't miss the Amalfi coast, Positano and Amalfi in particular. We hired a private minibus for the day which was half the price of the standard trips and you can tailor it to suit your own agenda. Same with Capri and Ischia, just get boat from marina and do it yourself, easy and a lot cheaper. There is also a little beach, Marina Di Puolo, literally 10 minutes walk down the hill from hotel, worth a look and some decent little place for food and drink. La Solara is a truly fantastic hotel, I would stop here again and would recommend without hesitation. This hotel is fantastic but what takes it to another level are the staff, in particular I would like to end by saying a huge thanks to Marcello, and the rest of the staff, Nello, Raffaelle, Franco, Angelo, Saverio and Antonio who made a superb holiday even more enjoyable with their friendly faces, humour and exceptional service, Grazie Ciao!!

"Lovely hotel "
User, 11 Août 2018

Sorrento is a beautiful place and is a perfect location to visit other places like Capri, Positano and Pompeii etc. The hotel has an amazing pool and the food is really good. The hotel staff are really friendly and I would recommend this hotel if you want to stay in Sorrento.

"I strongly recommend you don't"
ahensha, 11 Août 2018

We booked a holiday with Tui and as I am a hard working nurse and had been to Italy 3 times previously had been looking forward to the stay. Beware of Antonio on reception very brusque and had little friends ANTs for most of the week, shared the bath with them and the last straw was when the decided to invade the wardrobe. Not much help from reception, telling me it was a hot country and what did I want them to do! I have pictures and videos of the whole sorry tale. When sprayed, housekeeping left dead ants in the wardrobe. I am also complaining to TUI. I payed over 3,000 pounds for 6 days. Please think carefully before you spend your hard earned money.

"Amazing holiday "
Carla W, 08 Août 2018

It's a late review as we've been home for a couple of weeks now, and I'm still dreaming of beautiful sorrento and the lovely hotel La solara, it's just so lovely book it now?? we booked last minute and got a good deal so made it even more wonderful, the hotel is spotless the food plentiful, you can exchange dinner for lunch if you fancy a night out, the shuttle service the hotel provides is first class 7mins into town so easy and last bus back at 11pm perfect as you can't walk from the hotel the roads are to dangerous..... the staff work so hard to make your stay a good one, it's all in the small details, I asked for an iron and board I had it in minutes delivered to my room! The air-con stopped working and in minutes someone was in our room and fixed it, the waiters at dinner are wonderful and so helpful if you have any food allergies or a veggie they will help in anyway and offer you anything, the gala night was so lovely it really made our holiday a special one, on our last morning we had an early start and they made us a wonderful packed breakfast and lunch with drinks to takeaway we didn't even ask for it, so lovely and thoughtful, I would def return, my only one complaint is I had to share a room with my teenagers they were in a bunk bed and to close for comfort?? so they will have their own room next time La Solara you will hold a place in our hearts Italy ???? we love you ??

Owner Response, 08 Août 2018

Dear Carla W We thank you for your fabulous review and for all the nice words you spent about your experience at our hotel, we are glad to read that you have been impressed positively. and that we have met your expectations. Everything we do is intending to provide our guests with a memorable experience by making their stay as comfortable as possible and there for we are delighted to hear you had a wonderful time at La Solara. Thank you on behalf of all our Staff. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Regards Ugo Di Maio General Manager

"We Booked, We Stayed, We Were Delighted, We Will Return!"
Graham P, 08 Août 2018

The property is perched on a hillside with all day sun in the pool area from sunrise to sunset. Well tended gardens, ping pong area, foozball, pool area with table service at your lilo, pool cafe, and a kids pool as well as the large swimming pool - all well supervised. The restaurant is excellent - the breakfast choice enormous and superb food in the evening. The lobby and seating areas and terraces are immaculate and well served by waiting staff. Luggage storage and late checkout was accommodated. You cannot or would be advised not to walk the "death trap" road to Sorrento but there is a free shuttle from the hotel to the town hourly and punctual. The shuttle is modern and air con. The staff at this hotel - special mention to Marcelo and Angelo are top class - know all about the best options for tours like Capri, Pompeii, Vesuvius, Amalfi, train times, they engage you in friendly conversation and are really incredibly and genuinely pleasant. Reception will book and get you deals on the Capri boat rentals and Monte Solara climbs - and they have excellent limo contacts for transfers. We all loved it here and the other guests were also of the same mind - relaxed, well mannered, and easy to be around. Highly recommended! For a business user the WiFi could be better. The bathroom and shower are just not big enough unfortunately. The shower is not adequate if you are over 180cms tall and there is little wriggle room if your are over 70kgs. It is a pity as it is the only negative thing that I have to say about the property but because you tend to shower morning and evening - at least I do - it is an inconvenience that you notice - sorry guys - for what was otherwise a flawless experience :(

Owner Response, 08 Août 2018

Dear Graham P Thank you very much for your review, this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. We appreciate the opportunity to hear our Guests' opinion concerning our property and take your note as a constructive feedback that can help us to always improve the level of service and the facilities we offer. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Regards Ugo Di Maio General Manager

"2 weeks of paradise, again"
EAC54, 06 Août 2018

This is my 13th year,and 14th visit(I was lucky to visit twice, this year) to the wonderful, Hotel, La Solara. My personal circumstances have changed, but I am so very pleased to say Hotel Solara is as wonderful as ever! From the minute you step in, until the (awful) time to leave, and I can assure you, you will not want to leave..... The beautiful location, the marvellous menus, and food, the cleanliness, everywhere, the handy, shuttle bus, but most of all the absolutely marvellous staff whose whole aim is to ensure you, have a great holiday..., a quick mention of the great pool, I consider all the staff my 2nd, family, roll on July, 2019, and do visit the lovely peaceful lemon Grove.

"Our Best Western stay, Sorrento...Italy."
JenMPowell, 05 Août 2018

I recently stayed at this hotel in Sorrento, Italy and it was everything I could have ever wished for!!! On arrival staff greeted us with a warm welcome and rooms were promptly provided and WiFi code provided. Rooms are spacious, clean and all necessary amenities are provided! They also provide a free safe and kettle with tea and coffee supplies topped up daily!! Air conditioning is great and rooms are cleaned spotless daily!! The pool area is relaxed and comfortable with no need to worry about sun bed availability...there is enough for everyone and plenty of space to relax either pool side or on the terrace. The pool is big enough to suit both adults and children and faultlessly clean!! The bar and restaurant provided something for all and the food is divine at a reasonable price. This leads me on to the staff at the hotel who simply can't do enough for you! You are not just a number but a guest who is valued and looked after. They are friendly and caring and really helped me feel home from home! I came to know most of them on first name terms and them me due to their hospitable manners. The hotel provides a courtesy bus with regular drops into the town and picks up to return, it's is in a great location and only takes 5 minutes or so down to Sorrento. The views from the hotel are also spectacular and you can't get enough of the amazing sunsets. I would highly recommend this hotel and can't fault it! It is suitable for all and the staff and management and created a great ethos and atmosphere to help enable guests to have a splendid visit!!! I can't wait to return one day...

Owner Response, 05 Août 2018

Dear JenMPowell We thank you for your fabulous review and for all the nice words you spent about your experience at our Hotel we are glad reading we've met your expectations. We are looking forward to have the pleasure to welcome you back to experience a new enjoyable vacation. Warmest Regards Ugo Di Maio General Manager

"Return visit to this Wonderful Hotel"
247Janet, 30 Juillet 2018

The staff here "make" the hotel., In all departments throughout they are always friendly and nothing seems to be too much trouble. My sister and I had 2 rooms on the 4th Floor this time, fortunately l had the one with views down to the coast, lovely to sit and have my first morning coffee, The Hotel is surrounded by olive trees on the outskirts of the town centre, but they lay on an hourly bus which takes runs from 8.00am - 11,00pm. Perfect.... we plan a return visit.....this says it all.

Owner Response, 30 Juillet 2018

Dear 247Janet we can't thank you enough for all the compliments and careful words you reserved for all our Staff...We feel so proud that you dedicated us your time to write about your experience, which we are glad to know that it is full of beautiful memories.Everything we do is intended to provide our guests with a memorable experience, and there for we are delighted to hear you had a wonderful time here,we are glad that the most remarkable thing you highlighted in your review is been our service! We look forward to welcoming you back for another great experience here. Warmest regards Ugo Di Maio General Manager

"superb small hotel"
thothmosis, 29 Juillet 2018

Good old fashioned service, nothing to much bother.English spoken by staff. hotel spotlessly clean. food superb ,plenty of choice. Pool area superb plenty of sunbeds and sun parasols. Good hourly shuttle bus service into town (needed as to far to walk and taxis complete rip off for price)

"Great Hotel with the best staff"
SamJDavies, 28 Juillet 2018

Stayed here in July for the 2nd time in 4 years. What makes the hotel great are the staff, from the minute you check in, the reception staff are welcoming. Both of our visits we haven't arrived until around 10 p.m. and both times the restaurant have saved cold meats and salads for us, along with dessert to have after checking it. It's a great touch and much appreciated. The restaurant staff are amazing. Have to give another mention (as I did on my last time there) to Marcello, Nello and Franco. Our son (called Rhys) gets nicknamed Ricardo for the week. He speaks a little italian and Marcello helped him a lot with his italian and gave him confidence to try and speak more of it and now he is 19, Marcellow treated him like an adult (getting him to sign the bills etc). Nello looked after us at breakfast and dinner. Including providing us with a tray to put some breakfast on to take up to the teenagers for later as they often missed breakfast! Nothing is too much trouble. The reception staff were very helpful when we needed to call a doctor out to treat and ear infection and did their best to help us on our last day as we flew at night and because the hotel was full they couldn't extend the room. Although the rooms are not posh, they are spotlessly clean and have everything you would need. We had a side room with sea view (last time had full sea view from room at the front of the hotel). The view wasn't as good from the side but you get much bigger (huge) balconies on the side of the hotel - whereas the front rooms have smaller balconies. The only two changes I would make to the hotel are the entertainment - just a different singer or two throughout the week for variety would be good. The current entertainment is definately aimed at an older crowd! It would also be good to have a shower room (either by changing room / toilets or by the gym) for the last day if you are going home early and have to check out your room.

"La Solara"
Alison L, 24 Juillet 2018

Lovely friendly hotel. We were there to celebrate our wedding anniversary and were given complimentary fruit and wine. Our room was lovely, right next to the pool. The food was fantastic, there are great sunset views from the dinning room. The hourly complimentary bus service to Sorrento is very handy. Very comfortable clean hotel. If you are looking for a hotel in a quiet location, but with the busy town of Sorrento a short ride away, this is the one to pick. Highly recommended.

Owner Response, 25 Juillet 2018

Dear Alison L Congratulations for your wedding anniversary!! You choose the perfect place to celebrate such a special occasion , as the property is indeed magically. Your compliments are really encouraging for us to keep delivering heartfelt hospitality, both in products and services to our guests at BW La Solara, it is our passion that every guest leaves the hotel with an amazing story, and reading your review we can only hope that we exceeded your expectations. We hope to welcome you back to our hotel for another enriching experience in the near future. Regards Ugo Di Maio General Manager

"Lovely holiday"
marvin1965552, 24 Juillet 2018

What a great hotel, wonderfully clean with fabulous staff. Our flight was delayed slightly so we didn't arrive until 23.00 however, the waiter had prepared us some food and sat us down before we had to do anything else. The dining and bar staff here are the best we have encountered on our travels complimented by great food in our opinion. The Sunday evening gala night was memorable with 5 courses. Sorrento is beautiful and the trip only takes about 10 mins using the hotel shuttle bus where you are greeted with hundreds of restaurants,cafes and shops. Overall a very relaxing holiday. Our only slight negative is that there could be more entertainment available although this would not stop us from returning.

Owner Response, 24 Juillet 2018

Dear marvin1965552 We were pleased to hear that your stay with us was both delightful and relaxing. Thank you for your beautiful review and for staying with us for It is always nice and rewarding to receive such encouraging comments as it helps to motivate our staff to continue to do their best. Our team will be happy to hear that they played a large role in making your stay so fantastic. We hope to welcome you back to our hotel for another enriching experience in the near future. Regards Ugo Di Maio General Manager

"ANOTHER FANTASTIC HOLIDAY AT LA SOLARA !!!!¬"
Wendy R, 24 Juillet 2018

We went back for our second holiday at La Solara in June this year and can honestly say it was better than ever !!! - We were met by the lovely Massimo and Tina on Reception , wow what a welcome we had, they are like long lost friends !!!! Our room was wonderful,with a beautiful terrace and a view of Capri when we awoke every morning - sheer bliss. Massimo ,Tina and Antonio cannot do enough for you and will always help to make arrangements for tours, trips etc - the Amalfi boat trip was spectacular, all arranged by Massimo !!! We were royally looked after in the Dining Room by Marcello, Nello, Franco, and of course the fabulous food turned out by all the Chefs - the special fish dish EVERY evening was our favourite main course with the desserts to finish it off and the Frascati of course - the sunsets STILL took our breath away even after seeing them last year - quite breathtaking to see. We spent hours in the swimming pool every day ably looked after by Antonio providing our morning coffee and fresh towels daily - heaven !!! Lello,Carlo and Umberto entertained us regularly in the lounge and at the superb Gala Dinner each Sunday - the trouble the Hotel go to to to make this a spectacular evening is unbelievable - it is simply stunning !! Angelo ,our favourite barman, always looked after our every need in the elegant lounge each evening and had a really good sense of humour !!!!! Bruno (the indispensable carpenter, electrician, case mender etc etc) was always around if you had ANY problem with the room etc and Mario and his courtesy Bus to Sorrento each hour - well what more can I say !!! There is absolutely nothing we would change at this hotel - Fantastic, friendly staff, fantastic room, food and company - What more would you want for a beautiful holiday to Italy - Roll on June 24th 2019 - WE WILL BE BACK !!!!!! Wendy and Brian xx

Owner Response, 24 Juillet 2018

Dear Wendy R Thank you for your splendid review and for giving us the opportunity to provide you with our best services and hospitality during your recent stay with us. Your compliments are really encouraging for us to keep delivering heartfelt hospitality, both in products and services and to our guests. At BW La Solara, it is our passion that every guest leaves our 'home' with an amazing story, and reading your review we can only hope that we exceeded your expectations.. Our staff will be delighted to hear that they played a key role in making your stay so fantastic and they are the reason for you to express another visit soon. We hope to welcome you back once again for another enriching experience with us in Sorrento Regards Ugo Di Maio General Manager

"Best Western"
Sharon F, 23 Juillet 2018

The Sorrento BW was a mixed bag. The room was bright, roomy and clean. Location was wonderful, but the beds were terrible, I barely slept. After a long day of walking and touring, a comfortable bed is a must! The buffet breakfast, too, was not much to write home about.

Owner Response, 23 Juillet 2018

Dear Sharon F Thank you very much for taking the time to share your personal comments regarding your stay at BW La Solara. For a correct information, I would like to clarify that all our mattresses are in memory foam and I'm sorry it was not to your liking, but asking at the reception we can provide soft topper to adapt to the mattress and make it even softer. I would value the opportunity to restore your confidence in our Hotel and would appreciate if you could contact me directly may you wish to come back to Sorrento, so that I can help with your room selection and provide you with the exemplary service that keeps so many Guests returning to our hotel. Regards Ugo Di Maio General Manager

"Totally brilliant holiday"
MrMrsJKW, 21 Juillet 2018

Our second visit to La Solara and it was every bit as good as our first visit. The staff really are excellent and nothing is too much trouble for them to help make your holiday. Every part of the hotel is kept spotlessly clean and the food is very good. Lunch by the pool is always enjoyable. We can't wait until we can go back again which will be in 2 years time to celebrate our 25th anniversary.

Owner Response, 21 Juillet 2018

Dear MrMrsJKW Totally brilliant guest...!!! Each one wants to thank you. We are delighted to read that you loved your stay with us once again, and we look forward your return next year!! Regards Ugo Di Maio General Manager

"Great Hotel"
Jan S, 20 Juillet 2018

Stayed here for a week in June. Spotless, lovely food. Stayed in a room with a sea view which was lovely. Hotel bus brilliant. Don't even think about walking it's far too dangerous and why would you with such a brilliant bus.Always on time and runs you home up to 11:15. The staff were the most friendly I've ever met, especially the waiters they were all so kind and accomodating to your needs. It was really nice to stay a little outside town. And finally, the wonderful pool and area. The BEST I have ever seen. No saving sunbeds here, the pool man looks after you and makes sure you have a bed, umbrella and pool towels. Also met some lovely people and had a really enjoyable holiday.

"Delightful stay once again"
Michael D, 18 Juillet 2018

We stayed 9 nights half board in mid June. Our 6th to La Solara - I think this says it all. Another hugely relaxing and enjoyable stay, it just gets better and better. We looked forward to our evening meals every day and were never disappointed. Nothing is too much trouble for the staff here. We will obviously be back in 2019. Thank you to all the staff. Michael & Nuala Belfast

"Lovely hotel"
lou b, 16 Juillet 2018

Stayed here in May on our first visit to mainland Italy. Lovely clean hotel with friendly helpful staff. The beds are very hard but if you ask they will add a mattress topper which makes all the difference. Lovely location, perfect for visits to Capri or Vesuvius and Pompeii. There is an hourly curtesy bus to Sorrento from the hotel and it returns from 1/4 past the hour up to 11pm at night which is great. It takes about 10 mins to drive to Sorrento. The hotel is spotless and staff are great. Only down side is the food; i'ts awful! We sat in trepidation wondering what we would be bought next! Only the Sunday evening when they had a gala meal ( I think extra staff were bought in) was the food good. I would stay there again but would only do B&B as with the curtesy bus it is easy to eat better food in town. Rooms on the 3rd or forth floor to the left ( as you look at the hotel) give you a great view of the sea.

"Nice hotel but could improve"
Debbie L, 15 Juillet 2018

Overall a pleasant stay but plenty that the hotel could improve on. Certainly amongst the cleanest we have ever stayed in with the chamber maids constantly cleeaning rooms and common areas all day. The same can be said about the pool which is spotlessly clean and well attended by the life guard who will do his best to get you a lounger should those out already be full. Situated a little way out from town the hotel offers limited safe walking opportunity into town although there is a walk nearby down to the local bay. Be warned this is down a steep hill and is not for those who are less mobile The hortel is adjacent to the bend of main road, though slightly above and at times whilst in the room with the windows open can be noisy for sleeeping. We found the food to be OK but not as excellent as some would suggest. Breakfast is a buffet style with a reasonable number of choices but not as many as you might expect in larger hotels or those with a more widespread international clientele. Our favourite was the lovely pastries especially the croisants with an Italian twist. Dinner in the evening on half board gives a choice of salad starter 'buffet' style. The choice comprises some fairly basic offerings eg sweetcorn . tomatoes etc plus some more local dishes in olive oil and herbs. Both are nice and at least give you an option! The second course is primarily based on Italian dishes eg pasta and Rissoto. The main meal appear to be primarily fish or meat alternatives. We tried both alterantives and feel the fish was generally the better option. Meat dishes lacked some flair being basically meat with a cheese and tomato topping or in a light gravy/sauce. Sweets were better than we have experienced in warm climates, although again limited alternatives, with some lovely cake options. The gala dinner held on the Sunday evening around the pool area is a nice change to havingb to eat indoors. With the weather we had I'm not sure why eating outdoors is not considered a viable option all week. Something we would have preferred. ON the night of the gala dinner we were met by a member of the catering staff but maybe the hotel manager might be a better alternatuve> We have seen this at other hotels we have stayed in where informal drinks before sitting down provides a less formal approach to what is offered here. The meal itself was OK but be warned that as with the standard offering indoors it did take oveer three hours. Fine being on holliday but it might not suite everyone! The staff are very friendly and welcoming and appear keen to do whatever they can to help whenever youi have a problem. Very limited entertainment in the evening and no daytime activities offered around the pool whuich might be an issue for those taking children. Overall a nice place to stay offering reasonable value fir money but one which needs to question there offering and compare with others if they are to remain as popular as they would appear to be TUI reps were OK but as always offered tours at vastly inflated prices. Take a walk into town and consider other options before booking via them. We visited Heculanium by train for Euro15 each including entry - much less than the price being charged via the reps. The other thing that wasn't mentioned before we left is the Euro3 per day per person local visiitor tariff you pay budget for another Euro40 if staying for a week per couple. BIll & Debbie Bournemouth

Owner Response, 15 Juillet 2018

Dear Debbie L Thank you very much for taking the time to share your very personal and detailed comments regarding your stay and thank you so much for choosing our hotel during your trip in Sorrento. It was a real pleasure to learn your appreciation about our maids and all the pubblic areas and the friendly staff. I appreciate the opportunity to hear our Guests' opinion concerning our property and take this as a constructive feedback that can help us to improve the level of service and the facilities we offer, but I want to clarify for those who want to eat outside our restaurant during the summer it's open by the pool only for lunch time. La Solara is an oasis of peace where you can lie down in totally relax, that's why we do not have any poolside activities that could disturb the peace of our guest, if you are looking for activities you choose a Resort. Regards Ugo Di Maio General Manager

"YET AGAIN ANOTHER FABULOUS HOLIDAY"
Sue B, 14 Juillet 2018

Just returned from La Solara, yet again another fantastic holiday, everything you could hope for. Food, housekeeping and service as always excellant. This time we used the services of the reception for hiring a car and booking tickets to go to the opera. With some very good advice on the how Italians drive, plus places to visit that are not the normal tourist sites of Sorrento and district. Thank You Once Again. Mr & Mrs R & S A Bainbridge

Owner Response, 14 Juillet 2018

Dear Sue B On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us once again! Thank you for taking the time to share your thoughts on our property and your time spent here. It was a true pleasure to read your comment! Your glowing remarks regarding the food, the cleanliness of the rooms, and the services from the reception, are all extremely appreciated! Regards Ugo Di Maio General Manager

"Honeymoon"
Andy P, 10 Juillet 2018

What an amazing hotel this is, from the moment you walk in you are looked after. We were asked to go straight in to the bar for a prosecco and a snack before we checked in. After relaxing for about 30 minutes we went back to check in, our bags where then taken to our room for us. The hotel was always spotlessly clean and our room was cleaned at least twice a day by the friendly thorough staff. All the staff took a lot of pride in the hotel and the hard work they did. On the first night we were given a free bottle of prosecco at dinner as we were on holiday for our honeymoon and we also had fruit in our room on arrival. The staff are amazing and very hard working in both the bar and restaurant. A trip I would recommend booking is the Amalfi coast trip which is 75 euros each with lunch. You are taken around the coast in a people carrier seating 8 people maximum with air conditioning. Our driver was very friendly and informative of all the areas we visited. The Gala dinner night was amazing all the staff get involved and the night was really good. Every night the food was amazing 4 - 5 starters, 4 - 5 mains and 4 - 5 desserts to choose from. There was a very good mixture of people at the hotel from children to the older generation. Everybody was friendly and there was a great atmosphere watching the England games at the hotel. We would definitely recommend the hotel and maybe one day in the future we will return.

Owner Response, 10 Juillet 2018

Dear Andy P Thank you for your comment and for your kind words for our staff and for our service. We can not do anything else to say “ THANK YOU IN AWAITING FOR YOUR NEXT VISIT” Greetings from all of us. Ugo Di Maio General Manager

"Realxing Holiday Guaranteed"
brian410, 09 Juillet 2018

We returned last Friday from another fantastic holiday at La Solara. Since 2000 we have been regular visitors here because we know we will be guaranteed a relaxing time with great food and wine in an immaculately clean hotel and served by a team of staff who are faultless. Sorrento town is a busy place which we enjoy visiting using the free and efficient hotel shuttle bus, but if you want a quieter location, then this hotel could be the one for you. We also enjoy walking and there are many footpaths to be found in the area, including one route which takes you into town. Puolo Beach is a short walk down a steep hill from the hotel, but is well worth a visit if you can make it! Thanks once again to all the staff at La Solara.Looking forward to seeing you all again next year.

"Super holiday"
Nerus H, 08 Juillet 2018

Visited here 4 years previously and it was just as lovely now. Friendly staff, beautiful food, lovely clean room. The location is out of town but the handy shuttle makes that no problem. We will certainly come again thank you family for the welcome.

"Much to like.....but room for improvement"
Steve B, 07 Juillet 2018

My wife and I had a week at La Solara on recommendation, and despite there being much highly positive feedback on Trip Advisor, we had very mixed experiences. The positives were an excellent pool area, with lots of shade and plenty of sunbeds....so no need to “reserve”. Also all areas of the hotel (lounges and rooms) are beautifully clean, and the excellent staff create a very relaxing atmosphere. Also, the free shuttle bus is a huge bonus. However, I'm afraid we didn't share the enthusiasm for the food! The breakfasts were ordinary, with the sausages and bacon of poor quality, as was the Parma ham.....and the break rolls were all but inedible. The main meals were again, I'm afraid to say, average.....at best. The pasta was not what you would expect in Italy, with the tagliatelle being particularly thick, doughy and disappointing. Also, one big negative (and despite the fact this hasn't appeared much on-line WAS openly discussed by many of the guests) was the shower inside the bath, which because of the size of the adjacent sink was extremely difficult to get into, and for some people with mobility issues (as many DID have) made showering very dangerous. In these days when almost nobody uses the bath on holiday, why do hotels not replace them with comfortable, walk-in showers? One other small niggle is that breakfast finished sharp at 10am.....about the same time as a more business-orientated hotel.....and it's not that the dining room is used for lunch, as that is served outside, so the staff aren't under huge pressure to prepare the room for the next meal. I work hard all year, usually starting my day at 5.30, so I look forward to a slow leisurely start to my days on holiday, and so I feel breakfast should go on at least until 10.30. We are tempted to go back next year because of the significant positives, but we have definitely been put off by what we feel are things that SHOULD be improved for the hotel to be worth its currrnt star rating.

Owner Response, 07 Juillet 2018

Dear Steve B Thank you for taking the time to share your experience about our recent stay at our hotel. I would like to thank you for sharing your comments on TripAdvisor and thank you so much for choosing our hotel during your trip in Sorrento. It was a real pleasure to learn your appreciation on the hotel pool area and all the pubblic areas. I appreciate the opportunity to hear our Guests' opinion concerning our property and take this as a constructive feedback that can help us to improve the level of service and the facilities we offer. I have also discussed with the Food & beverage Manager your comment on the food, and apologies if you were not fully satisfied with quality of our food something rather strange having the food one of the best services in our Hotel. Ugo Di Maio General Manager

"Great Holiday!!"
Johanne J, 07 Juillet 2018

Just returned from a week at La Solara & have already booked for next year!! I think that says it all!! Not sure what is is about this hotel but it's small, friendly & has amazing food! We were half board & will be again next year. Breakfast consisted of buffet style - fruit, yoghurt, toast, continental products, sweet pastries, hash browns, eggs & the best bacon ever!!!!! Only negative is very small cups so a few trips for tea refills! Dinner was a choice of 4 or 5 starters, mains & desert. Each day there was a couple of regional dishes - I had the best lasagne & tiramisu!! Top tip - do not miss the Gala Dinner! It's held each Sunday & was lovely! I won't spoil it but don't miss it!! The hotel is situated just outside Sorrento & there is a complimentary bus on the hour, every hour (8-11) - you can set your watch by it! The bus takes no more than 5-10 mins to the drop off point. A couple of times we had dinner, took the 8pm bus & returned returned at 10.15 after enjoying Sorrento in the evening. I read a previous review which said this is a nice hotel which attracts nice people & I agree! If you want a party hotel with kids club & raucous entertainment this is not your hotel! It attracts people 40plus & has a lovely bar area & a couple of piano nights but do take the bus into Sorrento for evening fun. There is a lovely atmosphere in the hotel & it was fun watching the England football match with everyone. The hotel is spotlessly clean. Our room was big & functional, comfortable bed, good sized bathroom & the best shower I've had in a hotel room. There was a mini bar (standard prices), free safe, tv, hairdryer & complimentary shampoos etc. Balcony was small but had 2 chairs a table & dryer - just right. One of the best things about this hote is the staff. Nothing is too much trouble, everyone is friendly & helpful. A lot of the staff have been there years which speaks volumes. This hotel is a great base for exploring the area, we travelled with TUI & took 3 trips - Vesuvius & Pompeii, Amalfi coast tour & the Dotto train. There is so much more we want to do & see here hence the planned return. As far as we were concerned it was a no brainier to book the same hotel - counting down already!!

Owner Response, 07 Juillet 2018

Dear Johanne J Thank you for your comment and for your kind words for our staff and for our service. We can not do anything else to say “ THANK YOU IN AWAITING FOR YOUR NEXT VISIT” Greetings from all of us. Ugo Di Maio General Manager

"Nice Place to Take a Vacation From Your Vacation"
shawn s, 04 Juillet 2018

Very well run hotel. Large air conditioned room with terrace. Nice pool and beach chairs, where one could lay about, order lunch and drinks. Kind of reminded us of a cruise ship, though not as hectic Lunch is ok. room service dinner was good. Though about 3 miles out of town, there is a free hourly shuttle into Sorrento, so car isn't required. In addition, one could grab a public bus to various towns on the Amalfi coast. Limited parking

"Unbelievable service "
JDM141090, 04 Juillet 2018

Came here to visit some friends who are regular stayers at the hotel. Staff couldn't be more accommodating to us. Fantastic service from all at the hotel, food was lovely - carbonara at lunch was to die for! Attended the Gala dinner on Sunday evening which was a spectacle that everyone should experience once in their life! Keep up the good work!

"Fabulous"
Phil O, 04 Juillet 2018

My wife and I spent 10 days at La Solara from 22 June to 2 July. It was our first trip to this part of Italy and La Solara was a perfect place to explore this wonderful area. The hotel is kept spotlessly clean and the staff are all helpful and friendly. The pool is large but was on the cool side although you got used to it once you took the plunge. Plenty of shade around the pool if needed ( we did ). Sun beds are ok but not the best. We had room 314 which had a huge terrace with views across the Bay of Naples with Ischia in the distance and stunning sunsets. The room was comfortable with a large bed, air con, mini bar, safe and TV. On our final day we had requested late check out as our hotel pick up was at 4.15pm and we were given room 304 for as long as we needed for 50 euros. This was perfect as we could use the pool, have lunch and then shower and nap before heading off. This room overlooked the pool with side sea view and also had a large terrace. The breakfast was ample with pastries, cereal, bread, jams and very tasty bacon and amazing scrambled egg. There were also sometimes continental type sausages, grilled tomatoes and hash browns. Hot drinks are from machines and breakfast is self service. You sit where you like for breakfast. In the evening you have the same table for the duration and there is a menu offering a range of starters, mains and desserts. If you like pasta you will be fine but we found the other options a little bland. There is also a self service salad bar. You won't go hungry that's for sure. Drinks are reasonably priced. The courtesy bus runs like clockwork and drops you 2 minutes walk from the Corsa Italia. From there 10-15 minutes walk gets you to the station and bus terminus. All in all a fantastic holiday and if coming back to the Sorrento area I think we would return to La Solara.

"Great hotel"
dawn190775, 02 Juillet 2018

We stayed here for a week last month . Wonderful staff, spotlessly clean , amazing views . Food was really good and lots of choices . Shuttle bus into Sorrento every hour ,wouldn't even attempt to walk into town , the road is very busy and no pavements for some of the way . The only downside was there is no where really to walk to after dinner because of the location . Having said that you can get the mini bus into Sorrento. It runs until 11pm . We had a room with sea view and was well worth paying the extra . Many guests return again and again and I can see why .

"Brilliant "
R60lam, 01 Juillet 2018

First time in Sorrento and so lucky to have booked this hotel. Rooms were quite old fashioned but very clean as is every area of the hotel - spotless in fact. Food is of top restaurant quality and every meal was perfect. The only down side was on the ‘Gala night' menu was more limited than a standard night so gave it amiss. Free shuttle into Sorrento was very punctual and very welcome and the staff were so attentive without being pushy . Excellent hotel - definitely stay again.

Owner Response, 01 Juillet 2018

Dear R60lam On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose us. Thank you for taking the time to share your thoughts on our property and your time spent here. It was a true pleasure to read your comment! Your glowing remarks regarding the food, the cleanliness of the rooms, the hourly bus and the friendly Staff, are all extremely appreciated!

"Great Choice"
BlueExpress, 21 Juin 2018

We stayed at the BW La Solara for 3 days in early June (suggest booking far ahead), and found its reputation well-deserved. I've stayed in numerous Best Western's in the USA but only one - other than La Solara - outside the United States, and this hotel surpassed them all. The rooms/public spaces were very clean, the in-house restaurant superb (with a fabulous breakfast buffet and a great dinner menu), and the entire staff is friendly and very accommodating. The shuttle bus, which runs frequently, takes you nearly to the center of town, from which you can walk virtually anywhere.

"Holiday "
Steve W, 20 Juin 2018

This is a gem of a hotel, nicely located three kilometres out of the centre of Sorrento but offering a courtesy bus every hour from early morning to late in the evening. On arrival you are not, as with most hotels, thrust into a queue at the reception desk to check in, but guided into the lounge bar where you are given a glass of Prosecco and some nibbles and allowed to gently wind down before you go at your leisure to check in. The rooms are exceptionally clean, the staff are exceptionally friendly with no request being too much, and the food matches everything else about the hotel, top notch.

"Superb"
Jerry S, 17 Juin 2018

Lasolara is a fabulous hotel ,well situated with an efficient shuttle bus service on the hour taking the 10 minute journey to centre. Stunning views of the sunset from the restaurant and bar. Great food,lovely swimming pool ,with all of this only outdone by the staff who were extremely attentive at all times.Barman ,bus driver,cleaners and reception staff never stopped smiling and took extreme pride in what is a wonderfully run hotel. Can't fault it.

Owner Response, 17 Juin 2018

Dear Jerry S Thank you very much for your review, this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you again in the near future. Ugo Di Maio General Manager

"Excellent again"
KemsingBill, 17 Juin 2018

We stayed at La Solara for the half term week at the end of May; our fourth visit to the hotel. Everything was excellent - the weather, the pool, meals, staff, bus, bar, lounge and room. We hope to return again in future. Thank you everybody at La Solara

Owner Response, 17 Juin 2018

Dear KemsingBill On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us once again! Thank you for taking the time to share your thoughts on our property and your time spent here. It was a true pleasure to read your comment! Your glowing remarks regarding the food, the cleanliness of the rooms, the pool, the hourly bus and the friendly Staff, are all extremely appreciated! Ugo Di Maio General Manager

"What a gem ????"
minandy, 16 Juin 2018

Another visit to La Solara, & another first class experience. What a team, they can't do enough for you & if you combined that with the location & food why would you want to go elsewhere. Massimo, Marchello, Angelo, Nello & Franco to name just a few, looked after us royally & made our stay very memorable once again. Grazie mille guys See you soon.

Owner Response, 16 Juin 2018

Dear minandy Thank you very much for your review, this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you again in the near future. Ugo Di Maio General Manager

"Beyond our expectations"
Tickettyboo, 14 Juin 2018

The reviews, even the best reviews, do not do it justice. We rarely even discuss revisiting anywhere, but we have talked about nothing else other than when we can return. Whenever we have gone to a hotel on a half board basis the food has been decidely average, but here the food was delicious at every meal. I am a non meat eater and also rarely eat bread, but there was so much choice I did not struggle nor did I eat the same things over and over again. The staff are the best, friendly, helpful but never intrusive. They are always very smart and polite, good mannered and good humoured. The pool area was such a surprise. For a small hotel the pool was huge, plenty of sunbed and shade and a super view. Every part of the hotel was immaculate. The courtesy bus is great, making Sorrento so easily accessible. The hotel location was perfect. Away from the hustle and bustle on a tranquil hillside, the perfect place to relax. We would not hesitate to return to Sorrento and would not even consider staying anywhere else. I think we fell in love with La Solara while we were there.

"Another fantastic visit"
glimpys, 14 Juin 2018

Another fantastic visit 586956278 2nd visit to this fantastic hotel and we cannot praise it enough, from reception staff to bar staff and the exceptional restaurant staff nothing is too much trouble. Our room was spotless and overlooked the pool, the food was superb and the gala night absolutely fabulous Marcelo and his team did an amazing job. The hotel is sat up the hill from the hustle and bustle of the town centre, but a courtesy bus runs promptly on the hour throughout the day. We would not look at another hotel in Sorrento and cannot wait to return.

"Superb base for exploring the area"
ZenDog73, 13 Juin 2018

We spent a week in Hotel La Solara at the beginning of June and had an excellent time. All the staff were very welcoming and keen to help us make the most of our stay. The Hotel is nicely situated a couple of miles from town with beautiful views across the bay. The excellent hourly shuttle bus made visiting town easy and the pool is a good size. Our room was spotless and the food was great too - thank you for a wonderful stay.

"Third time not so lucky."
Michael M, 10 Juin 2018

We recently returned to Hotel La Solara for the third time in four years.After each of the first two visits I was able to write reviews giving the hotel the highest grades possible .However, sadly,this time we were rather disappointed.The hotel felt rather tired.Although some courses were very good at dinner,there wasn't one meal where the whole meal was excellent.Some courses were not well presented and were certainly not what one would expect in a four or five star establishment.Some courses had too much oil.We had not experienced this before.Service was also often rather slow.Two ladies on a nearby table waited for half an hour for their first course. For the first time,also,we had to request for our room to be recleaned on one occasion. This is very disappointing to us as we love Sorrento and have loved the hotel until this visit.One suspects a lack of senior management direct overseeing.We would love to return but will not until improvements have been made.

Owner Response, 10 Juin 2018

Dear Michael M Thank you very much for taking the time to share your comments regarding your stay at our Hotel. I regret that your stay did not meet your expectations and that you did not appreciate the qualite of our services this time. Mr Michael, be assured that your feedback has been discussed with all relevant departments and remedial actions will be taken in order to improve our service and to avoid that such situation will happen again. I am a true supporter of a tireless attention to details and attitude that always places guests first and understand that it takes a team of committed staff to provide the service that meets and exceeds guests' expectations. I would value the opportunity to restore your confidence in the BW La Solara and would appreciate if you could contact me directly may you wish to come back to Sorrento, so that we can provide you with exemplary service that keeps so many Guests returning to our hotel. Ugo Di Maio General Manager

"Wife's birthday"
keith1300gt, 07 Juin 2018

Such a really nice cleanfreindly hotel.room was spotless bathroom spotless towels changed every day mini bar stocked up every day tv and tea and coffee in the room .breakfast really good and evening meals were amazing. You keep the same table through out your stay and the waiters spoil you rotten.gala night was sensational you will go home slightly heavier than when you arrived.what a really nice high standard hotel we will return.

"Treat for wife,s birthday"
keith d, 05 Juin 2018

Warm friendly welcome on arrival cases delivered to the room.spotlessly clean food amazing staff can't do enough relaxing ,courtesy bus on the hour takes you in to the town,and brings you back.tea and coffee in the room plus tv and a much needed mini bar on a hot day.this is a lovely hotel will definitely be going back.

"Super quirky hotel (Old School)"
Banjoscot, 05 Juin 2018

This was our first visit to Sorrento and we were not sure what to expect. Our flight out to Italy was very late and we did not arrive at our hotel until midnight. We were met by friendly staff who took care of us and our luggage then led us into the dining room where a meal was waiting. The staff are all from a bygone era and all wear shirt tie and waistcoat. The dress does nothing to lessen their friendly caring attitude. The décor in the hotel is a bit sixties however this just lends something special to the place. Our room had a magnificent balcony with a stunning view across the Bay. We were staying on a half board basis and we were astonished at the superb quality of the food. The presentation of the food was fabulous. We mainly drank the local white wine and found it to be light and fruity and went well with most dishes. The food served was magnificent and I have to inform you that there is a comprehensive buffet available to all diners as well. The hotel boasts a beautiful swimming pool and a fitness suite and for the more athletic there is a lovely small beach and harbour about 2k from the hotel. The hotel also offer a wonderful free coach to Sorrento town. The coach leaves the hotel on every hour then returns at 15 minutes past. ( Please drop some change in the drivers collection basket. He does a great job.). We will certainly be returning in the near future. Loved it. Big thanks to management and all the staff.

"Fantastic Hotel"
Martin L, 04 Juin 2018

Stayed in this hotel at the beginning of May 2018 and would certainly go back. If you can go for a room with a sea view which is superb. My wife and I were celebrating our Pearl Wedding Anniversary and the complimentary extras such a bottle of Prosecco, and large bowl of fruit and a plate of tasty appetizers went a long way to making our day extra special. The staff go out of their to be friendly and the bus service into town works extremely well. Breakfast consisted of a mixture of hot and cold food which should suit most people's tastes. The evening meal consisted of a choice of several starters, several main courses and several sweets, all of which were cooked to a particularly high standard. The gala dinner on the Sunday night was a fixed menu but was nothing short of exceptional. If you are looking for a relaxed hotel with extremely friendly staff then look no further than the La Solara.

"High standards "
nedanafeidubai, 30 Mai 2018

I live in dubai and am used to very high standards of luxury even with a 4 star hotel. Traveling in Europe thought me to expect a lot less but Best Western hotel LaSolara in Sorrento showed me I can still have high quality and standards even with a low budget . The place is amazing with very very nice and friendly staff and American quality details. The view was amazing. Attention to details of what is being provided in the room and bathroom was very American style and high standards.The dining hall is spacious and food is very good quality. I am a very fussy traveler and not so easy to please but I give a thumbs up to this hotel.

Owner Response, 31 Mai 2018

Dear nedanafeidubai Thank you very much for your review, this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you again in the near future. Ugo Di Maio General Manager

"Niki "
Niki G, 30 Mai 2018

Stayed here for one week up to the 25th and had the best time. Great hotel and wonderful staff nothing was too much for the team here everyone just wanted to make our stay fantastic. It was exceptionally clean and the food was outstanding. If you are looking for something special then stay here. Slightly out of town but for us that was a plus peaceful and wonderful views. Getting into town was no problem as there was a bus from the hotel free of charge and always on time!! Pool was wonderful as is the restaurant I could go on but my recommendation is just go and stay and see for yourself

"Exceptional hotel."
Trevor S, 29 Mai 2018

The visit to the La Solara couldn't have been better. The welcome staff through to bar, restaurant and housekeeping staff were very good without exception. We were on half board and in a 3rd floor room with a large balcony facing the sea. The food at breakfast and dinner was in the top tier and we would recommend this hotel to all.

"Good Quality Hotel & Great Service"
Jazzpurist, 27 Mai 2018

The service at this hotel is really great. Rooms are clean and we had a great view of the Bay of Naples. Request a sea view for a balcony on the front side of the hotel. The food is good, we had a half board package so we felt obliged to use the restaurant. The menu changes daily which was good. The pool area was a bit disappointing, more could be done with this. However we were still slightly out of season in April. The wines available were of good quality and our drinks bill at the end of our stay was very reasonable. The only negative here was that you had to pay for water at dinner and tea. Although th same bottled water was free at breakfast? By far the best part of the stay was the free shuttle to and from Sorrento centre. It runs all day and picks up from the same drop off point. Sorrento itself was nice although far more commercialised than I was expecting. You can get the bus from outside the train station. The information centre at the station is very useful and the staff there are helpful with booking trips etc. We visited Positano which was a lot more authentic. We struggled with the pram at times as Italy in general is not set up for getting around very easily with kids. There are mopeds everywhere, lots of traffic and not many pavements. Pompeii was very interesting and worth a visit. I would stay at here again but a central hotel might be a better option.

"Excellent "
Nigel L, 26 Mai 2018

Loved the hotel. The bus service into town is a fantastic free extra given the prices of cabs in Sorrento. Really friendly staff, decent breakfast and great clean pool area with ample sun beds. Food at the pool for lunch was also really good. Not cheap but tasty and good sized portions. Would definitely stay again.

"Appears overrated--middling and slightly tired property"
Jimfromphilly_11, 25 Mai 2018

Was taken in by the wonderful reviews and a bit disappointed by the reality of our visit. The property seems a bit older/dated but without the charm of being really old! Common spaces and dining area have a vaguely institutional feel (think nursing home). Staff is friendly. Rooms are fine but not charming. Soundproofing among rooms is a bit lacking--walked down the hall last night to a woman's sounds of apparent great enjoyment. Ants in the bathroom, some problems with the shower drain add up to a meh experience relative to the cost and reviews.

"Highly Recommended"
GEZNorwichUK, 23 Mai 2018

The fact that the hotel is a ten minute drive outside of Sorrento is a plus factor...less noise and hustle and bustle. The fact that an extremely reliable and punctual hourly free bus service is available from the hotel every hour from 8a.m. to the town to 11-15 pm return from town is a significant factor. The view over the bay from the restaurant, pool and some rooms is superb and makes for a particularly fine start to the day and the sunsets are often spectacular. We were fortunate insofar as having a sea facing room on the fourth floor with a very large patio with table and chairs and loungers that overlooked the bay to the front and hill to the side. If possible it is well worth trying to obtain a sea facing room!!! Originally we had booked bed and breakfast but decided to upgrade to half board......a VERY wise decision. Should you prefer a midday lunch rather than an evening meal you can swop provided notice is given the previous day.The food was superb, no two days were the same throughout our stay....Plenty of choice all to a high standard. Set tables for the duration of your stay except breakfast when it is left to personal choice. Buffet style breakfast offering a selection to suit all tastes. Costs of drinks were extremely reasonable. The pool is excellent and it is worthy of stating that shade can be provided to almost any small area surrounding the pool....Very important for many given the high temperatures and strong sun at times. In terms of cleanliness........I find it hard to believe that the hotel, rooms and grounds could be bettered! Equally, I find it hard to believe that the service from ALL of the people that work at the hotel could be topped. From the minute that we arrived to the ungodly hour of the morning that we departed we were treated to customer service of a very high calibre. Nothing was too much trouble, service was prompt and efficient, ALL of the team were friendly, helpful and seem to adopt the goal of ensuring that all guests had a thoroughly enjoyable holiday. I can think of a few hotels that should send trainee managers and staff to this hotel to see how a hotel should be run!!! Do not be deterred by the location slightly outside of Sorrento...all of the main tourists spots can easily be accommodated. Best advice.....Depart very early morning on your final day to avoid traffic....Only took 60 minutes to Naples airport at 6 a.m and avoid the Naples to Sorrento train at all costs!!!!....See my review on the latter....Above all.....Stay at the BWHLS for a wonderful holiday. THANK YOU to all that work at the hotel....We would not entertain staying anywhere else in the event of returning to Sorrento.

"Simply lovely"
Jackie W, 23 Mai 2018

Stayed here for 5 nights with my cousin, away from the town , which was great to have some quiet when needed. The staff are amazing, very friendly and helpful, they made our stay truly lovely. We had room only so cant comment on the evening food, but enjoyed a couple of lunches. Nice pool area where you can get coffee /drinks and snacks, which overlooks the sea. Would definitely recommend if coming to sorrento.

"Great staff"
oakwoodclock, 22 Mai 2018

Previous reviews from contributors nearly all commented on the friendly and cheerful staff at this hotel but experience is the best test. We were not disappointed. From Tina at the check in desk to Marcello the head waiter and Antonio who has a "special cow" behind his bar which gives fresh milk to take to your room to supplement coffee and tea.The staff appear to be long serving and all enjoy their jobs and making your holiday a memorable experience. The breakfasts become a bit boring after a few days and the facility too make a fresh omelette would be a welcome change. The who hotel is spotless although the decor is a bit garish in places but it's the overall experience that matters. Our room on the first floor had a sea view but there is traffic noise at night if you have an open window. The room was fairly large with a comfortable bed and choice of pillows. The shower over the bath directs water onto the shower screen and this leaks onto the floor to be careful when stepping out of the bath. The free mini bus to Sorrento is a bonus but there is a regular bus service jus outside the hotel into town at fairly regular basis(20mins). But BUY a ticket before you get on board as the drivers do NOT TAKE CASH. No ticket no bus is their policy. The coastline whilst beautiful is also being spoilt by the traffic volume. The coach returning to the airport took 3hrs on a Friday afternoon so be prepared for the unexpected. Thoroughly enjoyed the stay and would recommend.

"Awesome visit"
Travelling_Critic_00, 18 Mai 2018

Stayed at La Solara between April 17-20 with my husband and 2 kids. We were given a quad room (1 queen and two twins). Overall, the room was small but clean. We were very rarely in the room however. As many reviews have noted, La Solara is not in the town center (about 7-10 minutes by drive). The shuttle is once an hour- but excrutiatingly on time! Also enjoyed seeing the skill of the shuttle drivers backing into the driveway from a fairly busy street. The property itself is quite beautiful and kept up. The pool area was very nice- and the kids enjoyed it! Had the breakfast buffet a few times- and had some limited choices as far as hot foods but overall was good. We had dinner there one time- which overall was pretty good. However, I would definitely recommend going into town to eat dinner. Sorrento is very nice, and the perfect jumping off point to capri and amalfi coast.

Owner Response, 18 Mai 2018

Dear Travelling_Critic_00 Thank you very much for your review, this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you again in the near future. Ugo Di Maio General Manager

"Another Wonderful Visit to La Solara"
Lancslass2010, 17 Mai 2018

Thank you so much to everyone at La Solara for making our recent holiday so wonderful. Everything about this hotel is perfect from the wonderful friendly staff to the comfort and cleanliness everywhere. The food is perfect and the waiters so friendly and helpful. The views from the front of the hotel are amazing, sea view rooms best. The complimentary bus service runs hourly all day every day. The pool is enormous and welcoming. Cannot wait to return next year, grazie to everyone, see you soon.

"CONSISTENTLY OUTSTANDING - AN ABSOLUTE GEM !!"
spinone1, 16 Mai 2018

Just returned having spent two weeks again at this first class Hotel. Truly faultless. The staff throughout are so friendly, dedicated, helpfull and competent and a credit to the Hotel. Reception will advise on any queries regarding general information on the area, arrange trips etc. All areas of the Hotel are ultra clean and it is without doubt the cleanest hotel we have ever been to. The food is superb with breakfast commencing at 7am.Full range of hot and cold buffet with excellent choice. Evening dinner starts from 6.45pm and has a self service salad bar to commence followed by waiter ordered choice of various dishes from the menu and WOW the food is excellent. Drinks are very reasonably priced with good wine priced from 13 euros a bottle. The Gala Dinner on Sundays is wonderful. Wi-fi is available throughtout the hotel. The complimentary bus service runs every hour throughout the day and evening from ant to the hotel and always on time. Great views down to the sea and beyond. There is a lovely walk down a steep hill to the small fishing village of Puolo just accross the road from the pathway near where the bus parks which takes 20-30 minutes. Great when you get there but very steep. Well worth the visit. Fantastic Hotel - Highly Recommended - It is the Jewel in the Crown !!

"If you want excellence you will find it here :)"
Bernard H, 15 Mai 2018

It gives me great pleasure to write this review. Firstly, with an Italian mother born in Naples across the famous bay ....I am a lover of all things Italian. Going to La Solara was like 'coming home' ! When we arrived at La Solara on the 7th May 2018 for a week's stay I instinctively knew within the first 24 hrs of speaking with La Solara employees we would enjoy all the superlatives you would associate with a hotel of this class! From reception to the restaurant to the bar staff to the chambermaids to the pool and bar/dining staff every single employee here knew exactly what constitutes a good customer relationship. For our part all I can say after many years on this planet is that in life if you treat people with respect then you often receive it back in bundles. The food was par excellence, the daily banters with staff were full of laughter and the location excellent. There were music nights which meant we could dance ( sort of !) and we also went for very interesting walks around the hotel. We went for a boat trip to Positano and Amalfi and we saw three budding young tenors at a concert in Sorrento town. These outings were all arranged by the one and only Massimo at reception ! Nothing ...absolutely nothing was too much trouble for these happy employees and although one persons meat is another persons poison this place for us simply ticked all the boxes in the 'excellence' category. Well done all you guys and gals and a big thank you for a wonderful stay !! Grazie Grazie

"Another fabulous visit"
Greateatery, 14 Mai 2018

What can we say, clean happy hotel, staff are wonderful full of personality . Food was superb, this is our second visit here . Thank you to all staff, you make this hotel fabulous. Shuttle bus is perfect running every hour , views superb and quiet.

"Lovely hotel just off to an awkward start!"
Lauren T, 11 Mai 2018

We booked our holiday with high hopes due to seeing the amazing reviews on here. The drive up to the hotel was great - the lovely air conditioned bus and stunning views. Upon getting to the hotel we were directed up to the reception desk then ushered through to the bar where we were served a glass of champagne each (No good to us as we do not drink - No choice was given on this) a bowl of nuts (which my partner is allergic to) and some crisps (which were very tasty!). We just wanted to get in the room and have a little sleep after being up since about 3am, but we were just left in the bar. Everyone was slightly confused as what to do. No communication was given about what was happening or where we could go or do. Another gentlemen went to check in and was sent back to the seating area. When we were finally allowed to check in we were told the room would not be ready for at least another couple of hours. Luckily the suitcases were left in the lobby so we could change in the toilet into something less British (i.e. out of the jeans and into the shorts!) as the weather was beautiful. A few hours passed and we were allowed into the room. We carried our cases up (But there is a lift if needed) and the room was lovely. Big giant bed, nice sized bathroom. Our balcony was HUGE down the side of the hotel and had little chair and table as well as 2 deck chairs. The balcony was brilliant in the evening before or after dinner as it caught the last of the sun and the views were stunning of the ocean. Dinner was tasty and portions a surprise (for example I ordered a pizza starter thinking it would be a couple of slices and it was a whole one!! Brilliant! Very tasty too). The local speciality dishes were delicious and very well made. We were allocated a table for dinner which was nice as you always knew you would have a table. However I thought a drink would be included in the main meal and the first night we ordered a juice as it is on the dinner food menu thinking it was included but it is not. We stuck with a bottle of water after that as we don't drink. I had a little peek at the wine menu and it was quite extensive so if you do like a bottle of wine with dinner there was plenty of choice. At breakfast you can sit where you want (we made a mistake and sat at our table and were moved to a different one - oops) and there is plenty of choice from cereal to fruit to pastries. The waffles were delicious and the fruit was always fresh. Tea/coffee making facilities at breakfast unlimited and also orange or grapefruit juice or water available. We had one lunch which we swapped from dinner on the gala night as the menu wasn't to our tastes (and allergies??) but we had our last meal at the hotel for lunch and it was great. Staff pleasant, some more than others. Always tidying or doing something, don't think I saw any member of staff stood doing nothing. The pool man who hands the towels out very helpful - bringing us towels to the sunbed just as we get there and putting the umbrella or the sun shade out for us. It was starting to get a little busier towards the end of our holiday but the staff never cut corners. We saw about 3 different maids who definitely worked hard. We always saw the same staff around the hotel which was nice. The hotel itself was spotless. The rooms kept beautifully clean and a nice truffle chocolate left at night??. Not many tv channels in English but you don't come to watch tv do You! Overall the hotel was great. Views were stunning and the complimentary shuttle bus into Sorrento was brilliant. Easy to pop into town for lunch or to grab some water and snacks from the supermarket. And a great way to catch the train into pompeii! Always on time and the driver always cheerful and always greets you. Pictures are views from balcony with the amazing sunsets. Flags in front of the hotel. Next 2 veiws from our walks around the hotel. Second to last was the view on the bus to the hotel. Last one was an orchard in Sorrento you can walk around for free and there is also option to taste the limoncello!

"Paradise Re-visited!"
Alibali226, 06 Mai 2018

We stayed for a week in early April to celebrate our 30th wedding anniversary. This was our 4th visit to La Solara and i am sure we will return time and again. We were delighted to be allocated the junior suite on the 4th floor with it's fabulous terrace where we could relax and take in the stunning views and beautiful sunsets. Everything about the hotel is first class. The rooms, public areas and dining room are kept immaculately clean by the dedicated housekeeping team. The evening turn down service complete with delicious truffle sweet is an added bonus! The wonderful heated swimming pool and sun terraces are also kept spotless and it is a pleasure to use the facilities. Breakfast is buffet style with a good range of fresh and well presented options but Dinner is where they really excel! Every evening there is a mouthwatering selection of dishes - some regional specialties, a wide variety of roasted vegetables, salads and sweet treats - something to cater for everyone's taste. An extensive wine list which includes some delicious local wines helps to enhance the dining experience. The courtesy bus which runs between the hotel and the centre of town is brilliant - always on time - and it allows you to explore Sorrento safely. There are however some beautiful and safe walks starting from the hotel - they are well hidden but when you find them they are like hidden gems! Finally, a mention for the staff - they are the key to it all...........each and every one of them is pleasant, professional and will go the extra mile to make your holiday special. The La Solara has it all - a winning combination!

Owner Response, 07 Mai 2018

Dear Alibali226 On behalf the entire BW La Solara Team, I want to extend a Huge Thank You! You are a treasured Guest and we are honoured you chose to stay with us once again! Thank you for taking the time to share your thoughts on our property and your time spent here. It was a true pleasure to read your comment! Your glowing remarks regarding the food, the cleanliness of the rooms, the stunning views from the balcony, the hourly bus and the friendly Staff, are all extremely appreciated! Ugo Di Maio General Manager

"Fabulous"
Natty_Mart, 06 Mai 2018

What fabulous location.Very clean and fantastic food. All staff were helpful and friendly I broke my wrist whilst out on a trip and the waiters even helped me with the buffet..Courtesy bus always on time and very useful as we were quite a way up the hill. Would definitely recommend anyone to stay there.

Owner Response, 06 Mai 2018

Dear Natty_Mart Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you again in the near future. Ugo Di Maio General Manager

"Sorrento holiday"
jocklaing, 04 Mai 2018

Fantastic hotel and staff, spotless, and excellent facilities, great food, superb location nothing too much trouble for staff,free hourly shuttle bus very handy superb swimming pool, our girst time in sorrento hope to return some day

Owner Response, 04 Mai 2018

Dear jocklaing Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you again in the near future. Ugo Di Maio General Manager

"Another Excellent Stay At La Solara"
stephengiles, 02 Mai 2018

Our third visit now to this superb hotel. I would urge anyone before deciding on which hotel to stay at to first read the reviews. We were extremely disappointed with the hotel we stayed at on our first visit to Sorrento a few years ago, and looking at that hotels reviews now I see things have not changed at all. I really feel sorry for some of their guests. It was such a refreshing change to come to the La Solara where everywhere is spotless with happy friendly staff, a very punctual free bus service and scrumptious food on offer. The standard is just as high today as on our first visit. Any faults we could find would be so minor nit picking that they would be unworthy of mention and our rating is still a positive 5 star.

Owner Response, 02 Mai 2018

Dear stephengiles Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you again in the near future. Ugo Di Maio General Manager

"Good hotel, nice location"
SophieJane2014, 29 Avril 2018

The hotel is clean and the beds esceptionally comfortable. The four course evening meal was very good.The hotel is positioned outside Sorrento and there is a courtesy bus every hour to take visitors for the short run into Sorrento. The staff were helpful and were willing to adapt or change things for individual taates. Our room was on the first floor, a nice room which overlooked the pool. The 'balcony' however was the roof of the pool toilets with a vent in the corner. A table and chairs were provided but as it was in full sun and no parosol provided, it was not a pleasant place to sit outside.

"Almost Perfect"
italian0phile, 29 Avril 2018

This hotel strives for perfection and almost achieves it. This is why we keep returning. Every time, standards are higher and higher. Location, views, rooms, service, the hourly courtesy bus - all contribute to the holiday experience and all are superb. The meals are exceptionally good (except for the chicken soup!). One can never tire of the variety of activities and excursions on offer in the town and the locality; we look forward to our next visit.

"Excellent hotel and staff"
AudT, 29 Avril 2018

Stayed here with my husband for a week, half-board, through Tui. The hotel staff were all friendly, helpful and efficient. The room was very good - well-furnished and excellent chamber maid. We had a balcony which was lovely to sit out on in the evening with a glass of wine or a coffee. The food and service in the restaurant were both fantastic - excellent range of choices and also an interesting and delicious salad buffet if you wanted to substitute for, or add to, the choices on the menu. Wine was reasonably priced, and a wide selection. The complementary bus service to and from Sorrento was very well run - we never felt disadvantaged by being out of town. Lovely pool, too.

Owner Response, 29 Avril 2018

Dear AudT Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you again in the near future Ugo Di Maio General Manager

"Perfect hotel in a beautiful area"
gooner932017, 21 Avril 2018

We have just returned from our 4th visit to this wonderful hotel. From the moment of arrival to departure, every single member of staff goes out of their way to ensure that every guest has the best stay possible. The staff on reception are polite, friendly and very informative. The free hourly shuttle bus is always on time and gets guests quickly in to Sorrento. Marcello and Nello make sure that everything runs smoothly in the dining room. It is great to see all the friendly faces. The food is absolutely delicious with a great choice for all dietary requirements. The superb chefs will make alternatives on request. Every area of the hotel is kept spotlessly clean and well maintained. Antonio takes great pride in the pool area. Swimming in the heated pool was a delight. Our room was spacious and comfortable with a terrace overlooking the pool. The room is cleaned thoroughly every day and a turn down service at night and chocolate is a lovely touch. Angelo is in charge of the bar areas and is hugely entertaining and friendly. Special mention to Pepe, hope he is soon well enough to return. The choice and prices of beverages and wines is very good. This hotel is a truly special place, which is why so many guests return again and again.

"Great family friendly hotel"
TravellingToadlings, 17 Avril 2018

We stayed over the Easter break booking through TUI. We were booked into a family room with had a bunk bed for the children. It appears we were upgraded and had a lovely Sea View. The hotel is a little outside from main Sorrento. However they have hourly Shuttle Buses. The room was compact and decorated as per normal Italian hotels. The main thing that sets this hotel out is the staff. The reception staff were very pleasant and helpful and check in was fairly smooth especially when a coach load of tourists arrive at one time. We were booked half board and got a good deal with TUI. The food was of a very high standard and varied. The waiting staff were excellent. On the first night we mentioned our dietary restrictions - mainly no alcohol or meat which usually in Italy is difficult for people to understand. However the head waiter Marcello was excellent and wrote this down on our table card. Every night he would go though what was suitable and arrange for some dishes to be cooked without alcohol (something that they didnt understand on our last holiday to Turkey). We were disappointed most desserts did have alcohol in them, but they arranged something on our last few days. They even made Tiramisu especially for us. Excellent service! Also to mention the waiting staff were all very engaging with the children. To mention a few names Marcello again and Guissepe. For a family friendly hotel i would recommend La Solara

"Great holiday!"
Fran C, 16 Avril 2018

This hotel is perfectly placed, high up - overlooking the Bay of Naples. Everything about the hotel is first class, and the Manager and his staff are amazing! The hotel benefits from offering guests an hourly private bus service to and from Sorrento, which is perfect.

"Faultless"
YoshisMum, 14 Avril 2018

We stayed at this hotel over Easter and really enjoyed it. Our sea view room had a lovely balcony to sit out in the evening. The rooms were spacious, spotless and the bed comfortable. The bathroom is ok with a shower over the bath. The wardrobes had lots of storage and hangers. Staff are sweet especially in the dining room where the average age of the servers was at least 70. Food was excellent and plenty of choice. The hotel is 60-90 mins drive from Naples airport depending on the time of day you arrive. It is a10 min drive out of Sorrento but the Hotel has an extremely efficient shuttle bus which leaves on the hour from the hotel into the centre of town. It is not suitable to walk the same way as the roads are narrow and without footpaths.

Owner Response, 14 Avril 2018

Dear YoshisMum Thank you for your comment and for your kind words for our staff and for our service.We can not do anything else to say “ GRAZIE and we are awaiting for you again in the next future” Greetings from all of us Ugo Di Maio General Manager

"Our home in Sorrento."
georgedoorsscores, 13 Avril 2018

A late review from out 7th visit to La Solara in April 2017. I'm writing this whilst on the airplane to Naples for what will be our 8th visit in April 2018 since our first visit in April 2013. I can't add anything new to the good things that both I and others have previously written. We're very fortunate to be able to take several holidays a year at home in the U.K. Europe and further afield. But we still happily return to what has become our home here in Sorrento each year in late March or early April and October if possible because it's consistently good. Each year some part of the hotel is improved upon. Senoir Di Maio does not rest on his laurels and he and all the staff at the Solara continue to strive for excellence in this family run hotel. More than happy to recommend to all.

"Best Hotel Ever"
User, 09 Avril 2018

My wife and I stayed at the La Solara about 25 years ago and always remembered it as an excellent hotel. We recently decided to take our daughter to Pompeii and thought it a good idea to stay here again. La Solara is situated a little way out of Sorrento, but this isn't a problem as there's a courtesy bus in to town every hour. The pool is great and the food is first class with the staff really looking after you. If you're heading to Sorrento the La Solara is the ace to stay.

Owner Response, 09 Avril 2018

Dear Guest Thank you for your comment and for your kind words for our staff and for our service.We can not do anything else to say “ GRAZIE and we are awaiting for you again in the next future” Greetings from all of us Ugo Di Maio General Manager

"Superb Holiday"
MondeoMan1, 08 Avril 2018

This is an excellent hotel. All staff are so helpful and pleasant. The breakfasts are superb but the diners are amazing. The food is top quality and the staff in the restaurant are very professional. They make the restaurant a memorable experience. The hotel is a little way out of Sorrento and is not safely walkable but the courtesy bus works flawlessly and operates every hour. My first impression was that there wasn't much exploring to be done around the hotel. But this wasn't right, it is possible to walk down to the beach which is well worth doing and there is a beautiful walk behind the hotel. It takes a little finding but is a wonderful walk.

"A very enjoyable stay"
loveengland1, 08 Avril 2018

This hotel is fantastic: The room itself, the bathroom and the balcony are big, clean and comfortable. We emailed ahead to request firm mattresses and pillows and we were very impressed with their quality. The food is very good, especially the grilled vegetables on the salad buffet All the staff are friendly, helpful and knowledgeable. The shuttle bus is reliable and it's only a few minutes to the centre. I like the fact that the hotel is on a hillside thus afford great sunset views. The surrounding olive groves and lemon orchards provide a peaceful and relaxed atmosphere and good local walks. We really enjoyed our stay and a hard earned well done to the staff.

"The excellent customer service and little things made the difference"
riggside, 07 Avril 2018

We have just returned from staying at La Solara for a week. This is the first review we have ever written but we wanted to let others looking for a Sorrento hotel to know that it is the best hotel in terms of customer service that we have ever stayed in. Reviewers have already discussed the fabulous food and wonderful staff. For us the little extra touches also made the difference for example the chocolate easter eggs left for the children (and adults) on easter Sunday; it was my birthday and a cake (not requested) was presented at the table. We had a lovely and unforgetable holiday in Sorrento thanks in the main to the laid back and friendly approach of staff at La Solara.

"Perfect "
raej479, 04 Avril 2018

We had a lovely week staying at La Solara, from the friendly welcome on arrival to the early breakfast specially laid on for our early departure. The rooms are immaculate, comfortable and kept that way each day. The food was delicious and service excellent, especially enjoyed the gala dinner! However despite all of these lovely reasons to visit this hotel the best asset is the delightful staff who were the most friendly, helpful and courteous. Each and everyone of them deserves to be mentioned and thanked. If we return to Sorrento we will definitely return to La Solara.

Owner Response, 04 Avril 2018

Dear raej479 Thank you for your consideration and surely these beautiful words will please our staff and our management. They will be pleased that their hard work is much appreciated by our guests. We hope to have you with us again in the near future to give you our best service. GRAZIE Our best regards Ugo Di Maio

"Another Fantastic Experience at La Solara"
Patrick C, 03 Avril 2018

My wife an I have just returned from our second stay at La Solara having first visited at Easter 2016 and yet again this place gave us an experience we will never forget. The best hotel staff we have ever known who day after day provide a level of customer service we have not experienced in over 30 years of travel. They are all friendly and helpful but in a totally professional manner from the shuttle bus driver to the pool attendant and everyone else in between. The cleaners work tirelessly to keep this place spotless and the reception desk is manned by a knowledgeable team always ready to offer helpful advice. The shuttle bus runs to time all the time and the pool is kept in pristine condition. As two people who love our food we could not have asked for more such was the quality and variety of dishes on offer each evening and the breakfast selection catered for every taste. If you see Ravioli on the menu do not pass it by as the chefs do wonderful things with both sauces and fillings. The sign of a true professional is how they can make hard work look easy and that is what the bar and waiting staff do no matter how early in the morning or late in the evening. Food and drinks are served with a smile by Saverio, Franco, Giuseppi, Angelo and Nino and guided by Nello and Marcello the two best head waiters we know. I guess you can see we love this place and its people and so will you.

Owner Response, 03 Avril 2018

Dear Patrick C Thank you for your comment and for your kind words for our staff and for our service. We can not do anything else to say “ THANK YOU. WE ARE WAITING FOR YOUR NEXT VISIT” Greetings from all of us. Ugo Di Maio

"Wow"
Tridajara, 01 Avril 2018

This hotel is everything previous reviewers have said, and more. The staff go above and beyond in every way. Friendly, approachable, helpful, funny, charming. You feel like part if a huge family. My husband is vegan, and the waiters were happy to advise and instruct the chef where necessary, were careful to supply the appropriate plant milk, pastas and delicious lemon sorbet. We like to walk and after picking up a good walking map from The Foreigners Club (!) in Sorrento and talking to Antonio at the hotel we were able to plan out some fantastic quiet walks above the hotel into Massa Lubrense and St Agata and hardly ever have to walk on the busy roads. To while away hours walking through orange groves in the peace and beauty, knowing we would return to a welcome and good food was bliss. I doubt any other hotel in the area treats its guests so well.... I may be wrong of course, but I will never know because this is the ONLY place to stay!

Owner Response, 01 Avril 2018

Dear Tridajara Thank you very much for your notes. Our employees are very proud for your words and they're also very pleased that their hard work is so well rated. We look forward to seeing you again in the near future. Greetings from Sorrento from all of us Ugo Di Maio

"brilliant week"
Janetlit, 01 Avril 2018

we could not find anything to fault anything inn this hotel room and bathroom cleaned each day staff friendly and obliging food brilliant all in all had great holiday this is our second stay and would defiantly stay again.

Owner Response, 01 Avril 2018

Dear Janetlit Thank you very much for your notes. Our employees are very proud for your words and they're also very pleased that their hard work is so well rated. We look forward to seeing you again in the near future. Greetings from Sorrento from all of us Ugo Di Maio

"Top Notch in Sorrento"
medlog, 29 Mars 2018

Best Western overseas are awesome! La Solara is a prime example: tops in location and service. On our 3rd day of a 6 day swing to Italy, did not know what to expect on our 1st time in Southern Italy. We briefly considered basing in Naples and do day trips to Pompeii and Amalfi. But Naples had a somewhat crude reputation. So we lucked out and decided on Sorrento and nicely stumbled on La Solara. Location. It is about 3 km from the town proper. It is in a nice hilly area with sweeping views of the hillside and the ocean. The shuttle bus makes going to town very convenient. Service - It was the hotel's 1st day of the season. There were some minor maintenance items but they were fixing it. - Front desk were very cheerful and knowledgeable. - House staff makes the room twice per day. - Shuttle service was right on time, stops on perfect spot: walk 3 minutes to the train, 5 min to Piazza Tasso, 6 min to a Carrefour. Buses were clean and the drivers were awesome. We tipped regularly and on our last day he dropped us off as close to the train station as possible outside the normal stop. Room. Decent size and well equipped. Opened up to a Balcony with an amazing ocean view and Capri islands. We had a double and a single bed; strong internet, frig, safe, dresser, large screen tv that we never use; work table/chair. Room card key has a microchip for access and power control. Bathroom. Shower tub combo. Elegantly finished. Had the usual European bidet and commode. Came with complete set of bath amenities. Breakfast. Wife and daughter approved. Plenty of choices. Lobby. Opened up to a large sitting area. At night families gathered for drinks and what looks like 'karaoke'. One gripe: As they just opened for the season, the USB charging point was inoperable. They gladly provided power a power adapter in lieu. We had the most pleasant stay and La Solara delivered superbly. Will highly recommend and definitely will return next time.

Owner Response, 29 Mars 2018

Dear medlog I thank you for such beautiful words for our hotel and our staff. These words invites us all to continue on this way and give the best of us to please our guests. Thank you for the suggestion we have reported your issue to our maintainer. Awaiting for your next visit Greetings from Sorrento and from all of us Ugo Di Maio

"Great Hotel"
Cairokid, 14 Mars 2018

I know it's difficult to find a decent hotel at a reasonable price in or near Sorrento. La Solara is excellent. It has a lovely swimming pool, and all the staff are extremely helpful and friendly. As the hotel is about 3km outside Sorrento they have a regular free shuttle service into town and back. We are not great fans of hotel food but the food at La Solara was excellent. The fish was fresh and they had a great antipasti bar to help yourself. Overall I think this is a real find. Massimo the owner is a great guy. You won't be disappointed.

"Wonderful hotel"
abbom2015, 28 Janvier 2018

Spent a week in this hotel Sept /Oct 2017, could not find anything that was not first class. In a fabulous position overlooking the Bay of Naples it really is breathtaking. Staff were all outstanding and nothing was too much trouble for anyone. Rooms were immaculate in the traditional Italian style and very comfortable indeed. Food was silver service with lots of local dishes, all delicious. Pool area was very comfortable with lots of sunbeds. All in all a very nice place to be

Owner Response, 28 Janvier 2018

Many Thanks for your kindest attention and we look forward to seeing you again in the not too distant future. The very best regards and wishes from each & everyone of us. General Manager Ugo Di Maio

"Perfect Peaceful location"
SharonE1963, 21 Janvier 2018

Location not far from Sorrento but ideal if you want a quite location. Courtesy bus is superb and reliable. Hotel spotlessly clean and very well looked after. Food well presented and staff happy to change a meal if you are not happy with your choice. Very relaxing stay. Even though we arrived quite late the porter collected our cases from the bottom of the drive and a cold selection of food was provided.

Owner Response, 21 Janvier 2018

Thank you for your comments. We are very proud of it. We hope to have you soon again with us. Greetings from the sunny Sorrento Regards General Manager Ugo Di Maio

"Superb "
jen H, 18 Janvier 2018

Fabulous hotel. Good food, great staff, amazing balcony and beautiful views!!! My first visit to Italy and this was a lovely introduction. Please update the bedroom doors though because they are very noisy.

Owner Response, 18 Janvier 2018

Thank you for your comments and your suggestion. We are very proud of it. We hope to have you soon again with us. Greetings from the sunny Sorrento. Regards Ugo Di Maio General Manager

"Perfect place to stay in Sorrento"
kgbdkb, 01 Janvier 2018

My husband and I stayed here for 3 nights in September and really enjoyed it. We had a nice room with a small balcony overlooking the pool area. Pool area was large and really nice. We ate lunch at the pool side restaurant our first day there and the food was really good. Breakfast was included with our stay and the food and selection was very good each morning - plenty to choose from with hot and cold choices. The front desk staff was really helpful more than once - helping us figure out transportation for our tour and expediting some laundry we needed clean (on a weekend after they had already picked up for the day). Couldn't ask for better service! The hotel is a bit outside of the main town of Sorrento, but there is a shuttle that runs regularly all day to / from, which worked out perfectly. Just took a little planning, which worked out for us just fine. We enjoyed our stay and would definitely go back

Owner Response, 01 Janvier 2018

Thank you for your comments. We are very proud of it. We hope to have you soon again with us. Greetings from the sunny Sorrento Regards Ugo Di Maio General Manager

"A wonderful stay"
Redeaglez, 09 Décembre 2017

My wife and I had the pleasure of staying at La Solara for 9 days in October 2017. It was an experience that we will remember for years to come. The front desk staff (Fabio and all the others) was helpful and welcoming at all times with useful advice on travel details. The bus to and from town (an easy 10 minute trip) was convenient and punctual with courteous drivers. The breakfast room overlooking the Gulf of Naples each morning is an enduring image. Our room was clean and nicely appointed. Sorrento itself is a great travel destination with access to Capri, Naples, the Amalfi Coast, Vesuvius and Pompeii. Thanks for the many memories.

Owner Response, 09 Décembre 2017

Thank you for your comments. We are very proud of it. We hope to have you soon again with us. Greetings from the sunny Sorrento Regards Ugo Di Maio General Manager

"Wonderful family holiday"
jshreeve, 24 Novembre 2017

We all stayed at this wonderful hotel in August 2017. It was spotlessly clean and the staff genuinely couldn't do enough for you. The chamber maid in particular was completely outstanding. The pool is incredible as are the views. The complimentary bus going to and from Sorrento town is the most reliable to such an extent that you can plan your days/evenings around it. The only criticism was the hidden charge associated with us receiving a balcony. We were told on arrival that we had a balcony but WERENT advised that there was a cost of €30 per night attached to this.

"Lovely holiday - mid October"
rjack122016, 14 Novembre 2017

Sadly, first impressions were not very good as we were dropped off by the coach driver at the bottom of the stairs with 2 suitcases, we buzzed the bell with no response then the gate opened and after a long journey were left to struggle with our suitcases up the stairs when we could have walked up the slope much easier. Fortunately, this was the only down side as after that it was truly a lovely holiday the restaurant staff were excellent very funny and friendly. The food was also excellent lots of variety very relaxed atmosphere and a joy to go to breakfast which we usually do not do. We paid extra for sea view which was well worth it. Overall would go back to this hotel again as it was in a good location 5/10 courtesy bus ride to Sorrento.

"Excellent Service"
800tbl222, 12 Novembre 2017

We first visited Sorrento in 1987 and was one of the places that we holidayed in the 1980's that we wanted to go back to .We stayed then in St Agnello and my lasting memory was the traffic noise and a church bell ringing every 15 minutes.This time we wanted to stay somewhere where it was more quiet. After doing a lot of researching we finally decided on La Solara. We stayed the last 2 weeks in October and the weather was warm in the sun but it was a bit chilly in the evenings. There was a mixture of different ages staying at the hotel from babies to pensioners. I booked through Thompsons ( now TUI) a room with a sea view and terrace. Our room was on the 3rd floor and it was the middle room of the 5 rooms with the large sun terrace .We had a lovely view. The room was facing the front by the road and we found the room very quiet. There was some traffic noise but we didn't find it at all disturbing. The terrace had a table and two chairs and two sun beds . The terrace must be lovely to sit in the summer when the days are longer. It was an hours journey by taxi from the airport and our room was ready when we arrived. Our cases were brought to our room. The room was adequate. There was no comfy chair to sit on to watch TV in the evenings. We brought in the chairs from the terrace in the evenings but as there were no cushions on these chairs we used the pillows from the beds as soft back rests. The hotel is spotless and the staff are a credit to hotel. It is the first time from all our travels in all the different hotels we have stayed in that our room had always been cleaned by the time we returned in the afternoon, even when we got back early. We were never disturbed at all while we were in our room by the cleaners. They always waited until we went out before they cleaned the room. We were very impressed with this. There is a kettle and the tea, coffee and milk is replenished every day. Breakfast consisted of a self service buffet breakfast and there was always a table available. There is a toast making machine, bacon, scrambled eggs , boiled eggs ,sausage, cold meats and cheese, cake, fresh juice, yogurt. There is a machine were you can get different types of coffee plus hot chocolate and hot water to make tea. The tea was always hot .If you are like me and usually have a more than on one cup of tea at breakfast you can only make tea in a cup so have to keep getting up and down to have a fresh cup. There were no tea pots so that you could have a pot of tea at breakfast. I did ask for a tea pot and one was brought but it was a large tea pot so it would not go in the space and I had to fill it up with cups of hot water. After a couple of days I gave this idea up . There is only space for a cup. Also the plates for breakfast are just tea plates so you need a couple of plates to put the different items on. Dinner is waiter service apart from the salad bar where you can help yourself. The meals were excellent and always hot . You can order wine and they keep any unused wine for your use the next evening. The water was 2.50 euros for a litre bottle which I thought was excellent value for money and you can take away any unused water for use for the next evening if you wish. We were very impressed with the restaurant staff and with how the restaurant was managed. The shuttle bus service is excellent and was always on time and stops in a very convenient place . it runs every hour .If you go down the steps where the bus stops in Sorrento, turn right at the bottom and walk along the road you soon come to Tasso Square. If you do not want to walk down the steps, cross the road ,turn right take the first road and at the end turn right and you end up at Tasso Square.it is a very short walk to reach Tasso Square from where the shuttle bus stops. If you want to go into Sorrento earlier or return earlier than when the shuttle bus leaves there is a regular bus service that stops by the hotel. The public transport is excellent and it is so easy to go to Pompeii and Herculaneum by train. The station is only a 5 minute walk from where the shuttle bus drops you off. Cross the road and turn right and after a very short walk you will see the station. The train is every 30 minutes and at October 2017 prices the journey to Pomeii was 2 Euro 40 cents one way and to Herculaneum was 2 Euros 90 cents .You will need to have small change when paying for the train tickets. We did not have to wait in a long queue to buy the entrance tickets once we arrived at the two sites. We went on the Thompsons trip to Salerno /Paestum .We would liked to have gone to Paestum on our own but as it was not an easy trip to get to Paestum using public transport. We did however managed to visit Villa San Marco and Villa Arianna. These two sites are free entry and are brilliant sites to look around. If we went back to Sorrento we would stay again at this hotel.

"A Wonderful Place with Amazing Staff!"
walk_with_wild, 08 Novembre 2017

My husband and I visited La Solara for our Honeymoon and we had such a fantastic time. The staff were friendly, helpful and funny. They always made sure you were happy and fed! The food was brilliant and had lots of options for myself who is a vegan. I have never eaten so well :-) The room was always clean and never a spot anywhere! My husband also loved the little chocolates the ladies left when they had cleaned your room. Thank you for such a memorable honeymoon, we loved the hotel and the people. Thank you!

Owner Response, 08 Novembre 2017

Dear walk_with_wild Thank you for everything you have reviewed in your comments. This makes us much honor and pleasure from our guests who reward us with such favorable ratings. Looking forward to having you again in the near future we send you our warmest greetings. The entire staff and management Ugo Di Maio

"Family holiday"
rose632, 06 Novembre 2017

Travelled with Thomson to Hotel LaSolara in Sorrentto. We spent a week there and enjoyed every minute The hotel was lovely very clean friendly staff wonderful food We had sea view and it was spectacular Nothing was to much trouble staff spoke good English. There was an hourly complementary bus into Sorrentto which was special and very safe to walk around. There was very interesting trips we did Pompeii and Versusius and really enjoyed them. Lots of other interesting places to go e.g. Capri. We will definitely go to la Solara again It was the last week in October but we had warm days even able to sun bathe and use the pool as it's heated

Owner Response, 06 Novembre 2017

Dear rose632 thank you for your review describing the goodness of our services and our staff and have found a very high professionalism of our staff. Awaiting for your new visit in the near future we will do everything to make you spend, again, wonderful stays with us. Greetings from all of us from Sorrento Ugo Di Maio

"Wonderful stay"
Catherine503839, 06 Novembre 2017

We stayed at La Solara the week prior to its winter closure. It was our first visit and from the warm greeting we received on our arrival to the morning of our departure it was a total pleasure. I will only mention a few of the positives as many other visitors have described their experience so well. The staff make the hotel; their friendly manner coupled with great professionalism are an excellent example of good service. We particularly liked the fact that more senior staff also pitched in and worked on the “shop floor”. It made the atmosphere appear respectful between working colleagues and as a guest we felt we would receive similar respect. The food was of the highest quality and presented beautifully. We really appreciated our packed lunch for our journey home. Hygiene was of the highest order and the level of cleanliness is a real tribute to all the domestic staff. One fellow guest commented how it seemed the staff had “all the time in the world” but everything was done promptly and efficiently. Thank you for a wonderful stay.

Owner Response, 06 Novembre 2017

Dear Catherine503839 Thank you very much for your reviews and comments towards our hotel and our staff. The entire staff thanks you for all that you have highlighted. This helps us to work with new energy. We look forward to seeing you again in the near future. Greetings from all of us from Sorrento Ugo Di Maio

"An enjoyable autumn break"
JMS16, 03 Novembre 2017

We enjoyed our stay at La Solara. The room was basic but very clean and we had a comfortable stay. I had a problem with road noise at night but ear plugs really helped. The food was good. Evening meals were varied and enjoyable. We didn't use the pool but there were many families staying (from babies to teenagers) and they seemed to enjoy this facility. The courtesy bus was fantastic and It was always on time (quite a challenge given the volume of traffic) . We enjoyed the walk to the local beach - good exercise ! Nice helpful staff who all work very hard.

Owner Response, 03 Novembre 2017

Dear JMS16 Thank you very much for your reviews and comments towards our hotel and our staff. The entire staff thanks you for all that you have highlighted. This makes us happy and work with new energy. For the road noise at night we are sorry that you have not asked to change your room with a quieter room. We look forward to seeing you again in the near future and we will try to make your stay with us unforgettable. Greetings from all of us from Sorrento Ugo Di Maio

"Couldn't have been better!"
AdnerbTupp84, 01 Novembre 2017

The Hotel is just outside of Sorrento which if you like a little more quiet then this is the place for you! They have a courtesy bus that takes you into and picks you up from Sorrrento town everyday on the hour every hour so you can be as much in the heart of it as you want to be. The room was lovely, spacious and very clean. We had one of the big balconies which enjoyed the late evening sun! The hotel staff were all really lovely, nothing was too much trouble and inparticular Marcello, the Restaurant Manager made my stay!! I'm gluten intolerant and every evening he explained the menu and made sure I could have as goods a meal if not better than my husband!! We booked through Thomson (now TUi) and went on many of there trips! I would particularly recommend The Amalfi - Positano boat trip and drive. You get to see this amazing coatline from both sides. We also visted Vesuvius and Ischia.To sum the whole experience up - it was perfect! Would I go there again - Most Definitely!!

Owner Response, 01 Novembre 2017

Dear beverleylancs Thank you very much for your reviews and comments towards our hotel and our staff. The entire staff thanks you for all that you have highlighted. This helps us to work with new energy. We look forward to seeing you again in the near future. Greetings from all of us from Sorrento Ugo Di Maio

"Another relaxing stay"
beverleylancs, 31 Octobre 2017

Another amazing holiday at La Solara. Stayed the first week in October and the weather was unbelievable for the time of year, sunny and hot the whole week, even the evenings were pleasant to venture out without a coat. The hotel as always was spotless in every are, room, public areas, dining room and pool area. The staff are simply the best, friendly, helpful and genuinely interested in their guests. The food is excellent, brilliant choice at breakfast and spoiled for choice at dinner. Drinks are reasonably priced for a hotel in Sorrento and are less expensive than some of the bars in town. The shuttle bus runs like clockwork however it is a good walk into town, we do walk along the road as we enjoy the amazing views. La Solara is our favorite place to holiday it ticks all the boxes for us. We have recommended this hotel to six other couples all who have fallen in love with it just as we did.

"EXCELLENT! Put this one in the Bank!"
Anthony H, 31 Octobre 2017

The only place to stay in Sorrento! Offers convenient shuttle service to downtown, and a beautiful ocean view. Our room had a nice balcony. The breakfast lived up to the bill with a great selection of items both hot and cold, fresh fruits etc. You just can't go wrong staying here.

"Wonderful hotel!"
Carol L, 31 Octobre 2017

We have just returned home from a great holiday at La Solara. This uniquely decorated hotel is in a lovely position, just a 10 minute drive unto Sorrento on the very reliable hotel shuttle bus.We had a room on the third floor that had a fantastic balcony with table,chairs and 2 sun beds and the view across the bay was wonderful especially nice to watch the glorious red sun set from! The room and hotel was immaculately clean ,all thanks to the hard working cleaning staff. The food was excellent, we stayed half board and there was always plenty of choice at both breakfast and evening meal time, also sampled a varied lunch time menu while relaxing by the pool. The waiters, and bar staff were always very friendly and courteous and we want to particularly mention Nello in the restaurant and Angelo and Federico who supplied us with our delicious Limoncello spritzers accompanied with bowls of peanuts and crisps! The few children that were there were well catered for by the chefs who who provided them with what ever they asked for.There is a small beach just below the hotel but you need good legs, knees and strong foot wear to attempt reaching it! Thank you La Solara and all the staff for a very enjoyable time spent with you

"Wors"
Rachael C, 26 Octobre 2017

I'm having a hard time relating to all of these excellent reviews. As a young couple celebrating our 2nd anniversary who just left fabulous Venice, arriving at this hotel the evening we did was completely deflating and SUCH a letdown. We walked into what felt like a retirement home on Route 66, where Elvis's "In the Ghetto" seemed to blast too loud on repeat. I literally felt like we left Italy and were back in the middle of nowhere in the States. No Italian decor, no Italian music, and no Italian hospitality like we had experienced up until this point of our trip. The front desk staff were cold and less than helpful (except for Massimo). We arrived minutes after the hotel restaurant closed for dinner (9pm??) We had traveled 7 hours from Venice to get here, and were told the only way we could eat dinner was to quick grab a shuttle into town. Famished, we did just that...only, the shuttle driver dropped us off in front of a random restaurant in a sketchy part of town instead of the nicer downtown area. We get back to the hotel only to find that we are stuck on the first floor in a room that my husband said looked less hospitable than military barracks. The bed was basically a hard block in the middle of a cold, boring room with cold, hard tile and no balcony or sea view. We paid for a junior suite with a sea view balcony, so we went back down to the desk and I produced the confirmation paperwork that explicitly stated "junior sea view suite". The stone cold and completely rude woman said "no no no" and whipped out her binder to show otherwise. I was dumbfounded. There was no effort to make it right or accommodate us, even though I had my confirmation paperwork. She said "you're more than welcome to figure it out on your own once you check out" Huh??? I immediately emailed my travel agent who was 9 hours behind to please hurry and get us out of there. We spent a miserable night and the better part of the next day in this miserable place, where everyone sat around looking sad and bored. They started cleaning rooms at 6:30am. Yes, a vacuum cleaner that sounded like it was right in our own room woke me up at 6:30 in the morning. Ridiculous! I made up my mind that I really disliked Sorrento after staying at this hotel...that is until we did figure it out, got the heck out of there (3 nights earlier than planned) and into the nearby Hilton where we realized we quite loved Sorrento and all it had to offer. Funny, the front desk staff told us they were completely booked and couldn't accommodate us even though we booked a suite, but upon telling them we were leaving, all of a sudden they said they could give us a pool view room and throw in complimentary breakfast...interesting. I suggest doing as we did and search elsewhere if you'd truly like to enjoy the wonderful city of Sorrento.

"Excellent!"
Simon B, 21 Octobre 2017

This hotel is absolutely fantastic for couples. The rooms and service are second to none. Beds turned down and chocolates placed on your pillow wishing you a good night. The restaurant and staff are brilliant. When one of the waiters has worked for 30+ years here it tells you what sort of place it is and how happy the staff are. The quality of the food is exceptional and as a guest dining here you are made to feel special. Excellent pool, heated too in March/April, not many hotels in this resort offer this. The hotel is well managed and reception desk very helpful. There are no shops nearby that we could find and it is quite a steep lengthy walk into Sorrento but the free shuttle bus down into town every hour on the hour (return at quarter past the hour every hour) was excellent. This hotel didn't appear to have any kids clubs etc. However, it is a beautiful quiet hotel for couples and families with older children. Would we stay here Again? Of course we would. Thank you to all at the La Solara for making this a wonderful experience as our first visit to Italy. Hope to return again soon.

"Consistently excellent."
648LYNDA, 20 Octobre 2017

This was my fourth stay at the Best Western Solara, the last time being 10 years ago. The fact that I recognised at least 8 members of staff from my previous visits says a lot about the hotel and the way that it is run! If you would like a relaxing holiday, then this is the place for you, even more so if you pay extra for a room with a terrace, which is the icing on the cake. All the compliments about the staff, cleanliness, food, courtesy bus service and views are spot on, therefore I will not be repetitive. In my opinion, anybody who has any niggles about this hotel is somebody who will never be satisfied in life. There is plenty to do in the wider area, particularly if you make good use of the regular public transport service, which is a lot cheaper than this country. The only concern that I had prior to leaving home was the weather, but I needn't have worried, it was beautiful. If I live to a ripe old age, then this certainly won't have been my last visit. Thank you La Solara.

Owner Response, 20 Octobre 2017

Dear 648LYNDA Thank you for your beautiful words of your review and we are proud that even after 10 years and 4 stays with us the hotel bunch and the work of our staff, who do the utmost to satisfy our kind clientele, is recognized. We hope to have you again with us in the near future. GRAZIE. Our best regards from Sorrento Ugo Di Maio

"A Wonderful Hotel"
Royalblue50, 17 Octobre 2017

We stayed at La Solara for week at the end of September and were more than satisfied that it lived up to its previous reviews. On arrival, we were greeted warmly and treated to a welcome cold drink. Our room was on the first floor and I can honestly say that when the balcony door was closed, the sound of the air conditioning was negligible and any other noise non-existent. This was a real bonus for me, a light sleeper. House-keeping was excellent-our room was always clean and fresh and towels renewed. I cannot fault the room service staff. Breakfast was also excellent, with a very good selection of hot and cold food. I particularly enjoyed the scrambled egg-it was certainly not the tepid mess often served in hotels. Dinner was varied and appetising.I had the local dish most evenings and it was worthy of a five star hotel. Service too was excellent. If I had one small niggle, it would be the lighting in the restaurant.The decor is quite stark and the bright lighting didn't do anything for the ambience. That said, the Gala evening, when the lights were lowered was so much more enjoyable and atmospheric! We discovered some lovely local walks-the staff at reception were very helpful with this. You will need something stronger than beach shoes, but it is worth exploring if you like walking. One walk started behind the hotel and took us over to Massa with stunning views of Capri. The hotel bus service was such a bonus and the driver friendly and courteous. He was a very good timekeeper too. All in all, we had a wonderful stay at La Solara and would highly recommend it.

Owner Response, 17 Octobre 2017

Dear Royalblue50 Thank you for your beautiful words of your review and we are proud that the work of our staff who do the utmost to satisfy our kind clientele is recognized. We hope to have you again with us in the near future. Our best regards from Sorrento Ugo Di Maio

"Don't Pass this Up just because it says Best Western!!!!"
DandSinNV, 15 Octobre 2017

Seriously, my wife saved me from making what would have been the biggest mistake of our recent trip to Rome/Sorrento . . . passing up booking this hotel just because it is branded Best Western. It turned out to be our FAVORITE hotel in Italy, and I book all our hotels when we travel using T.A. reviews. Hotel La Solara Sorrento is a fantastic property that is CLEAN (eat of the floors clean), amazingly perched above the Mediterranean, with a free shuttle into Sorrento, a great breakfast spread and a pool that was just plain cool (the views!!). Eat off the floor clean is not a joke here. From the lobby to the room, the staff is constantly cleaning and it shows. I don't know when this hotel was refurbished (or if it has been), but it reminded my wife and I of a perfect 1950's hotel that looked just like it had opened yesterday. Even the pool was probably the most well kept hotel pool I have ever seen. Seriously, this was the one hotel my wife, the kids and I would go back to in a heart beat. No, it is not in the heart of Sorrento, but you are only minutes away on a free shuttle that leaves and returns every hour, and for the cost you can't beat it!!

Owner Response, 15 Octobre 2017

Dear DandSinNV Thank you for your beautiful words of your review and we are proud that the work of our staff who do the utmost to satisfy our kind clientele is recognized. We hope to have you again with us in the near future. Our best regards from Sorrento Ugo Di Maio

"My Holiday "
John S, 14 Octobre 2017

My first time in Italy and I absolutely loved it. The hotel is comfortable the rooms are in good order. All the staff are very friendly and extremely hard working,nothing is to much trouble. My son and myself stayed half board. Breakfast is buffet style with a great selection on offer. The evening meal you had 6 or 7 different choices. We found the food here very good indeed. We both had a great time here and would definitely come back again.

Owner Response, 14 Octobre 2017

Dear John S Thank you for your nice words. Believe me this helps our staff to give the utmost to satisfy our kind clientele. We hope to have you again with us in the near future. Our best regards from Sorrento Ugo Di Maio

"Enjoyable stay"
stants, 08 Octobre 2017

My wife & I booked this hotel for a last minute break after reading all the wonderful reviews. In all but one case it more that lived up to our expectations. Our room was of ample size & spotless as was all of the hotel & pool area. The staff are extremely hard working, helpful & couldn't do enough for you. My favourite character has to be the barman who has a wonderful sense of humour. It's only let down for us was the evening meals, we found them generally unsatisfying & rather bland, I do hasten to add that everyone else seemed to thoroughly enjoy them, but they just didn't suit our taste. The bottom line is would we stay there again & the answer is absolutely, but would eat elsewhere for the evening.

Owner Response, 08 Octobre 2017

Dear Stants Thank you for your review and for everything you have pointed out towards the hotel and our staff. We are very happy for that but we were sorry to read that you were not satisfied with our kitchen having one of the best chefs from the Campania region. In your next stay I will be happy to let you talk to our Head chef and make you delight with our kitchen. Best regards from all staff and management Ugo Di Maio

"What a fantastic hotel"
glimpys, 07 Octobre 2017

There is not a single thing to fault this hotel. From reception staff to restaurant staff to bar staff, nothing was too much trouble and they went out of their way to help. We had a lovely room with a balcony which was cleaned every day. The food was amazing with plenty of choice even for me a vegetarian, breakfast was plentiful with lots of choice and the 4 course evening dinner was amazing. The gala night was outstanding and all credit to the head waiter and his team who cooked and served such wonderful food. We had a truly unforgettable holiday and highly recommend this hotel and can't wait to return.

Owner Response, 07 Octobre 2017

Dear glimpys Thank you for your beautiful concept. Few words have made all the staff and management proud for their hard work. In awaiting to have you again with by your next Sorrento visit GRAZIE Ugo Di Maio

"Amazing and delightful Hotel - thoroughly recommend!"
mrshumphrey16, 05 Octobre 2017

From the moment we arrived at this hotel the staff were immediately extremely friendly and helpful and we felt right at home. The pool area is lovely with beautiful sea views. We were hungry on arrival in the afternoon so decided to grab some food from the poolside bar/restaurant. We only ordered a salad and some bruchetta, but they were absolutely huge and they turned out to be some of the best food we had on our whole trip! Again the waiter was so friendly and funny and could not do enough for us. He gave all the guests plenty of attention serving drinks by the pool, which always came with a complimentary bowl of nuts/crisps. Our room was very large and clean with everything you would need, and an extremely comfortable bed. The reception staff assisted us with all information we needed and with trips we wanted to book (definitely recommend the Pompeii/Mount Vesuvius trip the hotel offer), and the hourly bus into Sorrento was always on time and extremely handy. It made the fact that the hotel was just outside of Sorrento town a welcome feature and we were so pleased with the choice. Breakfast was also very good with plenty to choose from and, as ever, very friendly and charismatic waiters who would always smile and joke with you. To top it off, I pre-advised the hotel that it was my husbands birthday while we were staying there, and they knocked on the door that day with a bottle of fizz and a plate of tasty canapés. Such a lovely touch that certainly went a long way! I would come back to this hotel in a flash and cannot recommend it enough! Thank you for making our stay so wonderful.

Owner Response, 05 Octobre 2017

Dear mrshumphrey16 The entire staff & management thanks you for all that you have highlighted about La Solara and service. This makes us proud and gives new energy for our work. In awaiting to have you, again, with us soon we send you our best greetings. Ugo Di Maio

"top class normal sevice as usual"
john t, 02 Octobre 2017

spent the last two weeks in sept previous visit in 2015 service in all areas top class nothing is too much trouble. The minute you walk through the entrance you are you feel totally at ease. The staff are not only professional but also there is a feeling that they really get on together. lovely hotel back in 2018 god willing

Owner Response, 02 Octobre 2017

Dear john t Thank you very much for your magnificent notes about La Solara and the service. Our employees are very proud for your words and they're also very pleased that their hard work is so well rated. We look forward to seeing you again by your next visit to Sorrento. Greetings from Sorrento from all of us Ugo Di Maio

"Great hotel and nice attendants"
Fabio M, 01 Octobre 2017

Nice place, parking lot, they can lend you towels for the beach, to go to a boat tour, heated swimming pool, good breakfast! The room is big and has a bathtub, wireless andUSB charger. A great option to stay and close to Positano and Capri!

Owner Response, 01 Octobre 2017

Dear Fabio M Thank you for the nice words had towards our hotel and our staff. That makes us very proud and encourages us to give everything to make the stay of our guests to their liking Greetings from all the staff and management Ugo Di Maio

"La Solara hotel in Sorrento, Italy"
Z6314VWandres, 01 Octobre 2017

The pool is fantastic. A little too far from the town center although there is a shuttle service. Breakfast was included but they offered us, When we booked breakfast, for a small amount. This aside , We would recommend this Best Western.

"Good Experience"
alasanco, 01 Octobre 2017

This hotel has many good amenities. It is clean and comfortable, as well as having a beautiful interior. The restaurant has excellent food, which is prepared to perfection. We enjoyed our stay very much.

"A Memorable Holiday For All The Right Reasons!!"
Christine A, 28 Septembre 2017

This hotel ticked all the boxes for us. Our first stay in this hotel, we were met on arrival by very friendly staff, and their service throughout our stay was exemplary - from management to cleaners. The cleanliness of all the public areas and our bedroom was always spotless as was the pool area. We were HB but the staff were more than happy for us to swap our evening meal for lunch which we did on two occasions. We were made aware when chatting to some of the restaurant staff that some had worked there for many years - a sure sign of a happy and well run ship. We will definitely return here, once you find a gem of a place like La Solara it'll always a question of how soon can we return!

"Pleasant but overrated."
88TraceyS, 20 Septembre 2017

The problems with reviews is that you have no idea what the reviewer's previous travelling experience and expectations from a hotel are. I was intrigued that a chain hotel could be so wonderfully rated, which was one of the reasons I booked this hotel for an overnight stay in Sorrento. It's perfectly clean, with big rooms and a generous pool area and the staff were pleasant and helpful. It's a way out of town but the shuttle bus comes on the hour and it takes about ten minutes to Sorrento. The only thing wrong with it was the food: the sole we had was swimming in butter as were the vegetables. My husband couldn't eat his but I was so hungry I had to. However, the waiter was perfectly gracious and very kindly took all of our food off the bill, so he did the right thing. I think perhaps that the demographic for this hotel is older Brits who don't want anything too adventurous; it was a bit like being in a British hotel but with sunshine! If this had an overall rating of three, I would have been quite satisfied but as my expectations had been raised by the rave reviews, I felt quite let down. I have stayed in some hotels that truly rate a five and this definitely isn't one of them. If you too, are used to staying in some top hotels, don't go to this one expecting the same - it isn't. But then, it's all subjective, isn't it?

"Pearl Anniversary Holiday"
Sue R, 19 Septembre 2017

Our second stay at this hotel. Last year we came with our son and girlfriend for Pete's 60th birthday. We enjoyed it so much we returned on our own this time for our Pearl Wedding Anniversary. The only hotel we've ever returned to. Without a doubt the staff make this hotel such a fantastic place to stay. They're so friendly and can't do enough for you. The food is amazing too and my gluten free diet was incredibly well catered for. The hotel is also spotlessly clean. Our second visit but won't be our last!

"10 things we love about La Solara"
sassyjan2014, 19 Septembre 2017

This was our second visit to La Solara. We travelled we our two teenage daughters who love the hotel as much as my husband and I. One day we decided to list the things we love, so in no particular order: 1. The staff - Guiseppe, Nello, Marcello. The cleaning staff. All work so hard and are so friendly. 2. The food - amazing every night. Marcelo runs an excellent restaurant. 3. The pool - great size. Never overcrowded. 4. The sun beds - always available and in busy times Antonio will work his magic and find a place somewhere. 5. The view - oh the view! Always get a sea view and watch the sunset. Or just look up from your sunbed on the terrace. 6. The bus service - totally reliable and makes getting to Sorrento easy. 7. The Gala night- not always my thing to be honest but this was one of the reasons given by daughters which says something when they're 16 and 17! They said they loved the special effort the hotel made. 8. The cleanliness - it is so clean. I have seen a review about cracked tiles and I'm amazed because I have never encountered anything like that. 9. Reception - always helpful. 10. The whole package - we just love it!

"Love this hotel!"
gooner932017, 19 Septembre 2017

We have stayed 3 times at this fantastic hotel, which is unusual as we normally don't visit the same place twice. However, we have never had such great service at any other hotel. Although TUI give the hotel a 5T rating, it is a 4* hotel, so should be rated on its official rating. All the staff are dedicated and extremely hard-working. They want every guest to have the best possible experience and will always go the extra mile. On arrival, bags are taken on a buggy to reception and then to your room. There is no rush to check in, as sparkling wine and snacks are served in the comfortable lounge. We have had different rooms each time, but every one was spotless and comfortable. The wardrobe is large with plenty of hangers. Different pillows and mattress toppers can be provided if required. There is a free safe, minibar, tea and coffee making equipment, toiletries and hairdryer. Air conditioning is between mid June to mid September. Rooms are cleaned every day, including a turn down service and chocolate at night. The decor is typically Italian, not corporate or impersonal. The dining room is spacious and tables at dinner are allocated for your whole stay, but any table can be used at breakfast. The breakfast buffet is extensive with a wide choice. As this is Italy, there is not a full English breakfast, but there are some hot items. Hot drinks are self service by machine, but staff will provide drinks from the kitchen. Special diets are catered for. At dinner, the antipasto course is self service, but other courses are waiter service. The menu is available to view from the morning and includes at least 5 choices for each course. If there is nothing suitable, the chefs will make something else. The food is absolutely delicious and authentically Italian. Drinks and wine are served at your table. Drinks and snacks are charged to your room, but you can ask to pay your bill each day if you want to. The pool area is lovely and beautifully maintained. Early and late season, it is heated. There is never a problem getting a lounger and towels. There is a balcony area with beautiful views. A separate shaded area is available for snacks and lunch. A full waiter service is provided. There is a free hourly shuttle service into Sorrento. You can ask to get off just outside Sorrento where the sidewalk begins, and walk down. The train/bus station is a few minutes away from the drop off for trips to other places. The staff at reception can also recommend excursions. Official tours usually pick up at the bottom of the drive. If you want a wonderful holiday in a full service hotel where guests are valued, La Solara is the ideal place. Guests return frequently because they are guaranteed a high level of comfort and service.

"Very helpful front desk and convenient shuttle to downtown Sorrento"
RightActivist, 17 Septembre 2017

We booked an economy quad room with a bunk bed. Though the room was quite crowded for all of us and its decor was a bit out dated to our taste, the room was priced reasonably for the good location and high season. The room and bathroom were clean. The front desk was very helpful. A big thank to Antonio who relentlessly answered all my email questions before our arrival. The shuttle to downtown Sorrento was very convenience. A better pick up location nearer to the heart of the city, like Piazza Sant'Antonino, would make it a perfect shuttle service.

"Nice hotel, shame about the pool"
Neamh, 15 Septembre 2017

We spent a week here in September. It's true about the lovely staff and the food. We found the pool area very uninviting, the description in the tour company's brochure say' the gardens cocoon the pool and sun terraces', the pool area is surrounded by concrete not gardens. The pool was really cold and so we only used it once. There is a small garden area at the back end of the pool area but it looks neglected. The whole pool area needs softening up, possibly with colourful planting. I would say the hotel is 'old fashioned' in its approach. Yes many people return year after year, but this is probably because it feels 'safe and familiar', staff greeting returners like old friends, tea& coffee making facility in rooms, old fashioned entertainment. The waiters in the restaurant are very efficient and friendly but I do have a complaint about etiquette at the dining table. Every evening the waiters would start collecting the plates before everyone on the table had finished eating. It felt rushed, each course served quickly. Our three course meal would typically be all done in an hour & quarter. The hotel is comfortable and I slept very well. It does say in their information brochure that if you find the mattress too hard they will change it for you. The rooms are kept spotlessly clean.

"Holiday "
Morsie174, 14 Septembre 2017

Let me start of by saying the fault could well be mine BUT this is promoted by Thomson as a 5* hotel well i don't know many 5* hotels that have a shower over the bath. The breakfast is a bit bland and somewhat limited although if you ask for something else they will get do it for you i. e fried or poached eggs neither of which are there at the start, again that might be my expectations. Having said all that the staff are friendly the views are stunning and overall the holiday was more than ok it's just that I'm feeling a little underwhelmed having spent £3500 for 2 weeks. Perhaps Thomson holidays need to review their ratings

"The very best"
James N, 12 Septembre 2017

LaSolara is just one of those hotels that live with you forever. Although outside of Sorrento it is quietly located with stunning views of the sea towards Capri. The staff are also just fabulous as nothing is too much trouble.

"Simply the best "
morrispc7, 10 Septembre 2017

Been back a week from our 5th visit to the wonderful la solara . This hotel is simply the best , all the staff are comitted to making sure you have a wonderful stay and nothing is too much trouble for them . I can't praise this hotel enough, it has it all. We are already planning our return visit for next year. There is so much to see and explore around the area and it is lovely after a day of sight seeing, to return to the peaceful haven of La Solara and that wonderful pool. The amount of guests returning year after year speaks for its self .

"A really happy friendly place - La Solara."
kaySurrey, 10 Septembre 2017

Just returned from a fabulous holiday at La Solara. It was our first time at La Solara and now we understand why people keep returning. I am smiling as I write this because it was all so lovely and my memories of this holiday are special. Just a fabulous team of people making sure that holidays are all that we expect of them. Our experience at La Solara was - a very happy time. Thank you to all the kind, friendly staff. Senora M.

"Amazing!!!!!!"
TorontoHoney, 06 Septembre 2017

This hotel was amazing. Super clean, very friendly staff that makes you feel so welcome. Super fun pool and great food to snack by the pool from the snack bar. Shuttle bus goes to sorrento town every hour, only 10 minutes ride and an amazing view to look at, while you sit in the shuttle bus. I highly recommend this place and area!!! Italy is just a fantastic country, we were so happy to explore it all over again, after 20 years that we have been there last time. Just Bellisima!!!!

"Superb value for money from this superbly run hotel"
andrew1395, 06 Septembre 2017

This hotel is superbly run. This means that guests receive fabulous value for money. We stayed in the second week of July 2017, despite the glorious weather it was the hotel that made the holiday. Clean, friendly, efficient, helpful, attentive and willing to find ways to make your stay enjoyable seem to be the common experiences of people who stay here. Great food. We had lovely suppers, with a variety of fish and other dishes that we enjoyed. Breakfasts were excellent too with a self serve buffet with lots of fresh fruit. Even our early departure saw the hotel start breakfast earlier than normal so that we could have a full service before departure. The air conditioned main lounge and bar was comfortable, with table games and several evenings of music. these were enjoyable. Outside on he front of the hotel accessible from the lounge were tables for people who prefer to sit outside or smoke with their drinks, We had a comfortable room, with good wifi at the back of the hotel overlooking the pool. A balcony was a pleasant place to sit outside, and had a good airer to dry off swimsuits and towels. We found the bed very comfortable. As others have said the pool is great, with plenty of space fir sun worshippers and shade with controllable awnings along the length of the pool. There is more shade in the seating area by the pool bar, which serves lunchtime meals too. The pool is absolutely spotless. It is 23 metres long. My partner, who swims a mile a day, thought it the best hotel pool we have ever had at a hotel. She also commented that unlike at home the water (chlorine?) did not leave her skin itchy unlike our local David Lloyd pool. The water quality is superb. Behind the pool is a small orchard with table tennis and table football games. The shuttle bus to Sorrento is extremely handy. we used it several times to visit the town and on our way by train from Sorrento to the ruins of Herculaneum at Ercolano. The train is very cheap, if rather basic compared to UK ones. But it is an easy trip to mange, with tickets from Sorrento and an easy walk down to the ruins from Ercalano station. We also used the local bus service from outside Sorrento railway station to Positano. Very cheap, and you can then go a boat back to Sorrento harbour. It is a 20 minute walk from the harbour to the hotel shuttle pick up point. We also walked down from the hotel to a small beach which has a few restaurants and bars, it is a steep walk back up the hill. we went in the evening after supper, when the cool temperatures made the climb tolerable. it is a bendy road used by motor vehicles. If you struggle walking I would not recommend it, because it really is a steep trek back up to the main road. We normally never consider returning to the same place as we like to try new places. But La Solara was so good, we are planning to do so next year.

"Lovely hotel , fantastic staff"
cbrjones62, 01 Septembre 2017

Spent a week in August with family. Lovely pool well maintained. Nice rooms, kept clean. Free bus to Sorrento every hour. Walking distance to Puolo village (15 mins down 20 mins back - be warned it's a steep road) which has bars beach restaurants etc. Lovely location for Vesuvius, Naples etc. Via train. Cheaper rate via Best Western website. All the staff are lovely - special mention for Nello the waiter, fantastic with the kids and always welcoming and friendly and all the very knowledgeable reception staff, especially Tina - nothing is too much trouble. Recommended medium price hotel.

"Great hotel great service good location"
Jag S, 31 Août 2017

Hotel and the staff was amazing. We got a sea view room with balcony which has the best view in the hotel. Room 308. I would like to pay particular thanks to Giuseppe and Nello in the restaurant and bar. Each time without asking they went out of there way and the extra mile to help us and make our stay enjoyable as possible. All the staff have the same attitude, very welcoming and helpful in any way possible we felt comfortable approaching them with and questions or concerns. The hotel it self is a little far out of town but the hotel shuttle is a real help otherwise it's a €30 taxi from the town Center to the hotel. But the shuttle travels between town and the hotel free of charge all day until 11pm and it's completely free. Any trips and tours we booked they came and picked us up from the hotel which was fantastic. We booked a few from trip advisor and one through the hotel reception. There is a lovely little beach around 5-10 mins walk from the hotel which is one of the perks of being slightly away from all the hustle and bustle of the town Center, you get to enjoy this lovely beach pretty much to your self. Highly recommend this hotel and thank you very much for making our stay a memorable one. We will defiantly be coming back.

"Return visit....as good as before!"
User, 28 Août 2017

We returned for the second successive year which is a positive statement in itself. It was nice to see so many of the same staff; low turnover is obviously the key as it would seem that the staff are the secret to the success of this hotel. From reception to the restaurant, from the pool bar to Antonio at the pool, no one seems unhappy and they are all there to seemingly make your stay as nice as possible. The food is very tasty and on the half board option, for the main meal, there was a salad buffet followed by a starter and main course with a pudding to follow. With each course, you have a choice from 5 or 6 and day, there are invariably more than one dish that will attract you. Breakfast is a buffet with cooked options, cereals, pastries, fruit etc. On Sunday evening is the gala dinner around the pool; a lovely evening and the waiters seemed to be having so much fun. The shuttle bus into town is a must but runs regularly and promptly....no issues with that. Lovely pool which is so large you can have many people in there without there being any overcrowding. If you go, I don't think that you will be disappointed.

"4* hotel"
Jules R, 26 Août 2017

We have just returned from a fabulous week at La Solara. The customer service provided by this hotel could not be faulted from even before we arrived. Questions asked here and by email before we arrived were answered promptly, even though we arrived after the kitchen closed a substantial cold platter awaited us on arrival. Nothing was ever too much bother and one night we were late returning but after a quick phone all again food was kept for us and the staff, who must have been inconvenienced were so gracious. Our room was huge - a super king size double bed and a single for our son. There was plenty of storage to properly unpack. An enormous bathroom with full size bath with shower. The room had everything we needed - Minibar fridge, tea and coffee making and wifi. The room opened out to a fantastic terrace overlooking the bay. The food was fabulous - it was like eating out at a good restaurant every night, the gala dinner was a very special evening. The staff couldn't do enough and were more than happy to assist with local information and not at all pushy with pre-planned tours. We did book one through the hotel and again they made that very easy. The shuttle bus was very efficient and timed well for the trains along to Naples making independent trips to Herculaneum, Vesuvius, Pompeii and Naples cheap and easy. There is nothing the hotel could have done better and we met many returning guests and many planning to return.

"We have already booked for next year!"
SharonM72, 24 Août 2017

Our fifth visit to La Solara and we have already booked our room for 2018! Massimo as ever was very welcoming, remembering our children from when they were tiny. We felt so welcome by every member of staff and it was lovely to see Marcello, Nello, Franco and Angelo again! The staff take real pride in their work and they are a credit to the hotel. We had already decided to do nothing this year and so we enjoyed sitting by the pool, reading and swimming. The food just gets better and better and now our children are older we were able to really enjoy the gala dinner, especially our 17 year old son swinging his napkin over his head to the music! Gracie mille La Solara for a marvellous holiday, and see you this time next year! Richard, Sharon, Henry and Charlotte xx

Owner Response, 24 Août 2017

Dear SharonM72 "GRAZIE"" The entire staff thanks you for all that you have highlighted about our Hotel. This makes us happy and let us work with new energy. We look forward to your 6th stay with us in 2018. CIAO from Sorrento The entire staff and management Ugo Di Maio

"Fantastic hotel!"
Marucci889, 23 Août 2017

We spent a week at this wonderful hotel in August. The hotel itself is super organised and everywhere is always spotlessly clean- it has all the amenities you could possibly wish for. The shuttle bus service into Sorrento was excellent, very reliable, always on time. What really makes this hotel special is the staff .They work tirelessly to make your stay a happy one.They are such a good team, welcoming, kind and friendly.Our rooms were perfect, generously sized, comfortable beds, super bathroom with complimentary toiletries, a small balcony with table and chairs, tea and coffee .facilities, mini bar and safe. The pool area is superb, always a sunbed for you (thank you Antonio) and pool towels are provided. We ate lunch several times at the pool side restaurant,which was always good! The food in the evening is delicious, with a different menu every night.The waiters were all super- a special thank you to Marcello, Giuseppe, Nello and Franco who never stopped! They made us feel welcome from the day we arrived and were very accommodating to my youngest teenage daughter. We were fortunate enough to have the Gala dinner on our last night; tables were set out by the pool and there was live music, it was truly lovely! Once again a big thank you to everyone at La Solara, we hope to see you again soon. Grazie Mille! From the Marucci's .

Owner Response, 23 Août 2017

Dear Marucci889 Thank you for the nice words had towards our hotel and our staff. Our staff does all the possible to make the stay of our guests the most comfortable. They are very happy when their work is recognized by our customers. We look forward to your next stay and we will do everything to get you back when you will choice to come back to Sorrento. Greetings from Sorrento and from all of us Ugo Di Maio

"Best hotel in Italy"
Anna D, 22 Août 2017

Absolutely wonderful hotel! Incredible staff, excellent food and the best sea views a tourist could ask for. Definitely recommend this to people of all ages, families, couples and friends. 10/10, *****(*)

"The best hotel we have stayed at in Italy"
Daveles, 19 Août 2017

Everything about this hotel is excellent. Our room looked out over the sea and the veranda was so large it had 2 sun beds. The staff are very helpful and friendly and the standards there are first class. We did not see a spot of dust anywhere!! The breakfast selection was very good and the four course evening meals were varied and tasty. There is an hourly bus down to the town.

"Easy to give a 5 rating"
Tupper0456, 19 Août 2017

Hotel was well rated before we travelled and were not disappointed in any respect. Staff (ALL, good humoured, keen to serve, busy), location (quietly out of town but easily accessed with an hourly hotel bus), food, ambience, room, beautiful sunsets, cleanliness (thank you cleaning staff), general facilities. Gala dinner night was one to remember with live music, fun, dance and again - great service and food. We went half-board but good dishes were available most times of the day. The lounge had a good feel and an easy place to speak with other guests. We met some really nice folk from Ireland, England and Italy. This wasn't a budget holiday but we really got what we paid for. Try the SaoPaulo red wine, well priced and very delicious! - The Sweeney's from Dunblane, Scotland

"Lovely time"
KemsingBill, 17 Août 2017

We have recently returned from our third stay at La Solara. Everything was exactly as we had wanted: - beautifully clean rooms and public areas - a lovely welcome - really nice lunches and lovely evening meals - entertaining chats with Angelo and with Giuseppe in the bar; and ad hoc cocktail making lessons - Marcello and Nello and all their colleagues in the restaurant were really kind - Antonio at the pool was always helpful with sunbeds and umbrellas - the bus was reliable - everybody was friendly and a really pleasant atmosphere - the wine was very nice; and reasonably priced too - all the team on reception were kind and helpful - lovely time Thank you very much everybody

"Amazing staff made our stay a pleasure"
Kit S, 17 Août 2017

We stayed for 14 days at this spotlessly clean hotel, high in the hills above Sorrento, where the staff were so friendly, polite and helpful, that we couldn't help but relax and enjoy ourselves. Despite visiting in the middle of the worst heatwave in years, we found La Solara to be an oasis of calm, especially after a day of sweltering in the heat of Pompeii, Positano or Vesuvius. We never had a problem finding a spot by the pool and our spacious room was great to chill out in. We paid extra for a terrace with a sea view, which was definitely worth it, particularly in the evenings. Although the hotel was a fair way from the centre of the town (not necessarily a bad thing), there was a nice beach within easy walking distance (a tad steep on the way back up, but not a problem after all the other hills we'd walked up), and a free minibus was laid on for us to Sorrento and back again, starting at 7:45 in the morning and finishing - unlike most of the other hotels - with a last bus in at 11:15 at night. The food was a real plus point - the breakfast buffet had everything we could want, from scrambled eggs, bacon and mushrooms to huge chunks of fresh watermelon and warm pastries. We were half-board, so were treated to some great three-course (four if you count the buffet salad) evening meals, which we were able to swap for lunchtimes if we were going to be late back. We loved the Sunday Gala Dinners (6 or 7 courses!), as, aside from the lovely food, it was a chance to dress up a bit and enjoy some live music. We even got up to dance on our last night. All in all, we really enjoyed ourselves at the hotel, and can't fault the staff, who really did do everything they could to make our stay special. Grazie mille!

"Wedding anniversary week away"
Martin K, 17 Août 2017

Well, we managed to get a week away for our wedding anniversary at "La Solara" The Hotel is very well provided for & we have been before & it never fails to impress & the staff are the same each time we go & they are so accommodating & helpful. Try the Angelo "Garibaldi" Campari with fresh orange juice excellent. The pool is a good size & very very good with shaded areas & a sunbathing area also. The rooms are air conditioned & very comfortable, food is excellent & there is a special day at the weekend where they do a special banquet. There is a complimentary bus into Sorrento & return which is very handy. It is possible to walk into Sorrento but as the roads are narrow with not much in footpaths it is safer to take the complimentary bus service which is air conditioned also. There is a footpath opposite the walk way from hotel to the right down to a local beach which is usually very quiet & restaurants snacks etc are at reasonable prices, the walk up is quite steep but very well worth the effort. When in Sorrento do try the "RUM BABA" they are very good & you can buy a small jar at the Supermarket to take home in the suitcase. MMM Very enjoyable week, Return to Sorrento.

"Outstanding Facility and Service "
architect, 17 Août 2017

While this hotel is a short distance from town center, it provides a hourly shuttle service to help alleviate the $25 taxi fare. The rooms, food, pool, and facilities are all excellent. What makes hotel standout is the OUTSTANDING service provided by a caring staff. My wife was not feeling well and had to go to the local hospital. They were unbelievably helpful and caring. This is a very special staff. God Bless them.

"Perfect hotel for a perfect holiday"
bendyboyswoody, 16 Août 2017

We spent a hot hot week in August at La Solara with two of our boys (11 & 16yrs old). We had a fabulous time - the hotel is traditional in style and spotless and the staff are wonderful. The food - breakfast and dinner were varied and delicious. The pool was perfect size with lots of sun beds and tables/chairs around to relax on with plenty of shade if need be. Nothing was too much trouble and the views were stunning. The air conditioning inside was most welcome in the August heat. The evening bar and restaurant are both indoors with only a vey small outside sitting area as the swimming pool area is closed after 8pm but on Sundays there is the fun gala dinner around the pool which was very entertaining. The free bus service into Sorrento was brilliant and very reliable. Many thank you La Solara for a thoroughly enjoyable holiday.

Owner Response, 16 Août 2017

Dear bendyboyswoody Thank you for your beautiful concept. Few words have made happy all the staff and management. I hope to see you again soon GRAZIE Ugo Di Maio

"The Finest Staff we have ever had the pleasure to stay with"
Adam W, 10 Août 2017

Room - Amazing - Views were very nice from the balcony out to Island of Capti Staff - Amazing - Could not do enough for guests, very pleasant and happy workforce Hotel - Amazing - Hotel was immaculate as were the bedrooms and pool Food - Amazing - Every night a different menu , wide and varied choice Chef - Amazing - The chef's ability to create exciting dishes never failed to amaze me, his technical ability and presentation is second to none !!

"Brilliant Holiday"
jimlord7, 06 Août 2017

Returned late on 4th August from La Solara and we have got to say that everything about our holiday was brilliant from start to finish. Hotel very clean, staff are fantastic from the cleaners to bar and restaurant staff. The food was amazing menu different every night for the whole 2 weeks we were there. Could not have asked for more. We were celebrating our Ruby Wedding Anniversary and Marcelo and his staff certainly made it a very special and memorable occasion. We would definitely recommend this Hotel to anyone who wants a holiday in beautiful surroundings. Jim and Chris, Warwickshire

Owner Response, 06 Août 2017

Dear jimlord7 Thank you for explaining our Hotel, where it is, what it offers and the quality of our services. This makes us happy because our staff is involved in the growth of our Hotel. Their meticulous work is our best weapon . In awaiting to have you with us again in the near future to make your stay with us as pleasant as possible. Greetings from Sorrento & from all of us Ugo Di Maio

"One week of pure luxury"
Rachael C, 05 Août 2017

We stayed at the hotel last week. Only came home early hours this morning. Such a beautiful hotel. Staff were amazing and the food was excellent. Cannot fault this hotel. Be prepared to walk a lot so take decent walking shoes/boots.Go to Capri by ferry from Sorrento its a lot cheaper.The Amalfi coast is stunning .Wish I was still there.

Owner Response, 05 Août 2017

Dear Rachael C Thank you very much for your notes. Our employees are very proud for your words and they're also very pleased that their hard work is so well rated. We look forward to seeing you again in the near future. Greetings from Sorrento from all of us Ugo Di Maio

"Great hotel"
Karencorrie, 05 Août 2017

Just back from a week in this hotel and loved it. Paid a little extra for a balcony with a sea view and it was worth it. Good air conditioning in the room and excellent service from house keeping which included a turn down service with a chocolate delivered each evening too. Tea/coffee making facilities provided, also hair drier and plenty of electric sockets. Great shuttle bus service into town centre as hotel is not really in walking distance. Actually nice to be up on the hill on the outskirts of town. We enjoyed eating in the dining room where the food was varied with lots of choice each evening and the staff friendly without being in your face. Best part of this hotel is the large swimming pool with a poolside bar which was most welcome after a busy, hot day sight seeing. Gala dinner pool side on Sunday evening was fun with live music, if a bit twee. Only criticism was that we arrived late in the evening and the driver of the transfer coach didn't point out that we should have pressed the bell at the bottom the the steep stairs/drive to get our luggage taken in for us. It was dark and we didn't see the sign and lugged our heavy luggage up lots of stairs. Not really the fault of the hotel though but just be aware. Would thoroughly recommend this lovely hotel.

Owner Response, 05 Août 2017

Dear Karencorrie Thank you for choosing our hotel. You compared LA SOLARA to a great Hotel is an honor for us. We are sorry for the inconvenience on the arrival and will let Thomson know about it. All the staff and management awaits you on your next visit to Sorrento in the near future . GRAZIE Ugo Di Maio

"Excellent facilities and service"
Ali F, 03 Août 2017

Located outside a little way outside Sorrento. This was not a disadvantage as the town is very busy and the hotel provided an hourly shuttle service (about 10 minutes into town) from 0750 to 2300 hours. Faculties were excellent (particularly pool) with spacious reception area. Plenty of staff at poolside who were great. Staff exceptionally helpful and friendly. We stayed for bed and breakfast and were very pleased with breakfast range. Room comfortable with very good bathroom and air conditioning.

Owner Response, 03 Août 2017

Dear Ali F Thank you for your comment and for your kind words for our staff, our service. Our hard work is rewarded by your comments and we are proud for what we may offer to our valuable guests. Awaiting to have you back in the near future Greetings from Sorrento and from all of us Ugo Di Maio

"Our honeymoon hotel heaven"
melaniemR4904QR, 02 Août 2017

We've just returned from our honeymoon in Sorrento staying at La Solara. It was the beginning of the school holidays and everywhere was over crowded and hot so La Solara was a perfect escape from this in a beautiful setting. We enjoyed pottering around Sorrento then getting the regular shuttlebus home to lie by the beautiful pool complete with electric awnings for those wanting shade and then enjoy a beer in the lovely garden amongst the lemon groves. We were given a room with large balcony and seaview as it was our honeymoon and enjoyed many pre dinner drinks watching the boats go into the local harbour (and sandy beach a rarerity in this area) The lounge area was very comfortable and bartender made a good range of cocktails. The food was absolutely excellent with an amazing help yourself antipasti followed by 4 course waiter service always with fresh fish and brilliant vegetarian options. We also managed 2 gala nights which were fun and atmospheric. My only wish was that everyone observed the long trousers (men) dresscode as mostly we all dressed up as such an occasion needed but some men still wore flip flops and shorts. Similarly this could have also applied to dinner as the food and service merited this (on a cruise it would've been essential) Finally the friendly service from the very hardworking waiters helped make us feel the hotel was home for our stay. Being part of a chain it could've had a more corporate soulless feel but the opposite was true it had a really comfortable family feel, smallish but with excellent food and service. We will definitely return. Thankyou La Solara

"A slice of heaven"
MrsTitley, 01 Août 2017

Service, cleanliness and attention to detail are all A1 at La Solara. Staff are so helpful and nothing is too much trouble. We had a wonderful week there and would recommend it to anyone wanting a relaxing stress free holiday.

"A gem of a hotel - the best of 'old school' hospitality"
oxfordtolly, 01 Août 2017

This is a really lovely hotel with the best of old-fashioned values of hospitality. Spotlessly clean everywhere from the rooms, receptions rooms and the pool area. Warm and friendly long-standing staff who make an effort to remember the food and drinks that you like and make you feel genuinely welcome at the hotel. The photos don't do the setting justice - its surrounded by olive and fruit trees and looks out onto the most fabulous sunsets every evening. The pool area for us was the highlight with a large well kept pool plus a shaded kids pool and a shaded pool bar area for lunch and drinks. We spent many hours under the awnings reading and drinking coffee! Great pizzas and salads too. The shuttle bus to town is a god send. The only suggestion i would make if someone is thinking of booking - book a room with a front on sea view (not at the side of the hotel) so you get the best balconies. Ours was on the side of the hotel in the corner (room 106) and although we could see the sea it was cramped between other rooms. We didn't really mind as the other positives far outweighed this and we were able to visit Pompeii and Herculaneum which were our main goals of being in Sorrento and return back to a welcoming base.

"Fantastic Hotel"
Bejay3011, 30 Juillet 2017

This was our second visit to this gem of a hotel and lovely experience on our first visit was certainly enhanced this time. Apart from the beautiful location, the convenience of the shuttle bus into Sorrento, the great pool area and the lovely comfortable room with great views and wifi it was the meals and the staff that was the icing on our cake! The a la carte evening menu was varied with regional and international choices and the Gala night meal around the pool was one of the best meals that we have enjoyed. The staff were superb nothing was too much trouble-they made us feel like members of the "family " - thank to you all. Will we return? Yes we have already booked next June 2018.

Owner Response, 30 Juillet 2017

Dear Bejay3011 Thank you very much for your words and to have you with us again in 2018. GRAZIE All our staff thanks you for the nice words that gratify their work. For your next visit we will try to make your stay with us again as comfortable as possible. Greetings from Sorrento and from all of us. Ugo Di Maio

"WOW - BEST HOLIDAY EVER !!!!"
Wendy R, 25 Juillet 2017

What can I say - we spent 2 weeks during June/July at La Solara and were SO SO impressed - there is not a single thing I could possibly fault at all. Our holiday started by being greeted by the fantastic Massimo Fabio and their lovely staff Antonio and Tina - they simply cannot do enough for you at any time of the day or night.! The food is excellent and having stayed for 2 weeks we NEVER had the same food twice - the fresh fish dish every day was a must for us. The Gala Dinner is simply breathtaking - we originally thought it was a really good choice on the menu not realising we were actually going to eat EVERYTING on the menu - the food just kept on arriving all night. The restaurant Manager Marcello and his excellent staff Severio, Lello and Guiseppe looked after us admirably each and every night - compliments to the chef and the fantastic Sunset (breathtaking).!!!! Lello and Carlo kept us amused and entertained 3 times a week with their brilliant music and the with the aid of Guiseppe the singing waiter - we thoroughly enjoyed their shows. The pool was very large and we swam 6 or 7 times a day to cool off - I specially loved the sun shades attached to the loungers - what a brilliant idea !!! All in all if you want a small elegant and comfy hotel which will provide you with all the comforts you could wish for and more, and lovely staff to look after your every need you can do no better than the Solara - we have already booked for next year !!!! Thank you La Solara for our fantastic holiday !!!! Wendy and Brian

"Fantastic"
karen300658, 25 Juillet 2017

Second year running back to this hotel and is just as lovely. All the staff are really friendly and can't do enough for you. The hotel is spotless throughout. Food really good, Always find a sun bed around the pool. The bedroom is well equipped. Shuttle bus runs every hour on the hour every day into Sorrento which takes 7 minutes. Will definitely return

"Excellent hotel"
User, 23 Juillet 2017

Stayed for week on a Thomson package tour. Hotel is situated a couple of km outside Sorrento. There is a regular shuttle bus to and from town, I did walk it once but don't recommend this, the road is v narrow and twisty. On site facilities good, excellent food and service, nice pool and bar/lounge area. A gym too. I would say it's probably more suited to adults than younger families if you intend to stay onsite. Really enjoyed it.

"Faultless again"
judeandclive, 19 Juillet 2017

This was our 7th return visit and judging by the familiar faces, just one of many returning customers. I hesitate to compliment the hotel too much in case it gets so crowded we can't get in! There is nothing to fault here. The hotel and rooms are immaculate and all the staff work so hard to ensure the high standards in all areas. The pool is lovely. MOST guests accept that putting towels out is not required and not the accepted behaviour! The courtesy bus enables guests to get out and about safely. The food is lovely and we really enjoy being served at night and having a set table with more free choice at breakfast. It's a pity that some guests don't feel the need to wear long trousers as requested at dinner but that's up to them. Sorrento itself is increasingly busy and the Amalfi Drive was like a car park at times even though we went on a small group trip. It is generally accepted that the number of cruise ships affects the prices and number of visitors at times, but it sis possible to find quiet spots and interesting things to do if you research. The local Museum Correale is cheap and interesting with the most amazing view from the Belleverdere. As all of the local areas requires a strenuous walk up and down to get anywhere you can sure to improve fitness levels! The local beach Puolo is much improved and we oldies managed it in 20mins despite the heat. It is safe to swim in the sea there too. Best trip was the Due Golfo train. Excellent driver and a fun way to spend half a day cheaply. Views were stunning. Obviously access to Pompeii and Herculaneum are easy too and possible to do independently. Just planning our return next year but maybe at a quieter time.

Owner Response, 19 Juillet 2017

Dear judeandclive "GRAZIE" for choosing again our hotel for your stay in Sorrento and we are happy to welcome you again next year. Your review makes us honor and we will do everything to improve, Greetings from all of us from Sorrento Ugo and all the staff

"A relaxed and friendly hotel"
John_the_Cat, 18 Juillet 2017

This hotel only just misses out on an excellent rating and I would still highly recommended it if you are visiting the area. It is out of town and because of the distance and the lack of pavements you do have to rely on the very efficient hourly hotel bus service, so you do have to be aware of the time and therefore cannot just come and go as you please. The view from rooms other than those sea facing can be hit and miss as not all have pleasant views. We were lucky as both our rooms on the fourth floor faced the pool which in my opinion was almost as good. Our rooms were clean and comfortable and the air conditioning worked very efficiently. There was a good choice of food at dinner and it was delicious and well presented. The salad buffet was always interesting and tasty and there was a good choice of starter and main course although the puddings were a bit repetitive. So unless you want to go into Sorrento each evening I would certainly recommend booking half-board. Breakfast was reasonable for a hotel of this size with enough choice without having the variety of larger hotels. The hot selection was somewhat limited and consisted of bacon and scrambled egg plus one other (sausage, tomato, mushroom or potato) but I did see others ask for different eggs to be cooked especially. The hot water came from the machines that also produced the coffee etc. As a result my wife's tea always had a tang of coffee from the previous user. So if you are a tea drinker I would suggest that you ask for hot water from the kitchen. However, overall we enjoyed the food and the relaxed atmosphere in the dining room. You are allocated a table at dinner (6.45 – 9.00pm) but can sit anywhere for breakfast (7.00 – 10.00am). The weekly (Sunday) Gala Dinner was at a set time (7.45pm) and took place by the pool. This was a very enjoyable experience. The entire hotel was clean, fresh and appealing. The staff are friendly, efficient and a real credit to the hotel. The lady that cleaned our rooms was exceptionally thorough. The hotel owner appeared very often and I got the impression that he was there most days to keep an eye on things. Some of the older members of staff have been there for around 25 years and still appear to enjoy their job which says a great deal for the quality of management. I certainly felt that all the hotel staff were happy to be there and wanted to please and ensure that their guests have a good experience. As a result the entire atmosphere was friendly and relaxed. If you have serious mobility difficulties you should bear in mind that this is a relatively small hotel with only one lift and access to the dining room is down stairs and depending upon which floor you exit to go to the pool area you either have to either go up steps or down steps. WiFi is excellent throughout the hotel. Tea & coffe making facilities, free safe, hairdryer, toiletries in room. Pool towels fresh daily from pool bar. Super sunbeds and sufficient of them. Warm pool at around 25C when we were there. Smart reception area and indoor bar area. This is a very pleasant hotel in a very beautiful part of Italy and I would be very happy to return to this hotel and hope to do so as there is so much to see in this area that one week is not enough.

Owner Response, 18 Juillet 2017

Dear John_the_Cat Thank you very much for your comments. We appreciate the kind words had for our staff and for our hotel. We hope to have you back with us in the near future and in the meantime we'll try to improve our performance. Greetings from Sorrento and from all of us Ugo Di Maio

"Italian class shines through once again"
Michael D, 18 Juillet 2017

We have recently returned from a 9 night half board stay in early July. This was our 5th stay at La Solara. It was just better than ever. We were looked after extremely well by ALL of the staff from the minute we arrived. The room, the pool, the food - all fantastic again. And the entire hotel is extremely clean. Came back totally relaxed as we expected. This is an extremely well-run hotel and we will certainly be returning. Thanks to everyone who made our stay so enjoyable. Michael and Nuala Belfast

"A true gem of a hotel in Sorrento"
tracythepinklady, 17 Juillet 2017

We returned home from this hotel on 17/7/17. I am very particular and believe me this hotel is amazing. From the moment you check in, nothing is too much trouble. All the staff are really helpful. Our room overlooked the pool with a lovely balcony. The bedrooms are spotless, spacious and clean towels every day and a turn down service each evening. We were half board and the food was gorgeous. Buffet style breakfast with a great choice. Dinner in the evening is 4 courses and very delicious. Marcello The Maitre d' and his team of waiters are just fabulous! Lovely and totally charming. The pool is lovely and you can have coffee, drinks and lunch and snacks if desired round the pool. There was a Gala dinner around the pool on the Sunday evening which was fantastic with music. There is a bar with fabulous bar staff. There is a shuttle bus into Sorrento on the hour the last one back being 23.15. This is my only criticism as the taxis from Sorrento back to the hotel are expensive at €30, so if you want to stay out late be prepared for this. It would be nice if maybe on Friday and Saturday night the last bus back was 12.15am, so you could have more time in Sorrento. Obviously all drinks snacks, wine with dinner, water etc and the mini bar are extra, and you sign for extras through the holiday. We budgeted for this and although it was quite a lot it was well worth it. I highly recommend this hotel as long as you don't mind not being in the centre of Sorrento. Thanks La Solara for helping to make our holiday truly memorable.

"Fantastic!!"
PiperMarie7, 12 Juillet 2017

This is the most amazing holiday we ever had! It was our honeymoon and the hotel couldn't do enough for us. We actually went 2012 but I had to write a review as it's an amazing hotel. Very friendly, helpful just can't do enough to make yr holiday special. We are definitely going back but this time with our two little children. The hotel often emails us etc with Christmas, Easter wishes. This is a top notch hotel you will not be disappointed that's for sure.

"Sorrento Finest Hotel"
Cams136, 10 Juillet 2017

Our second visit to this splendid Hotel, Great Staff & Food and although the Hotel situated on the outskirts of Sorrento the hourly shuttle bus overcomes this issue. We both look forward to our next visit. Lynn & Harry

"First time here, will not be last."
Colin M, 06 Juillet 2017

Just had a wonderfully week at La Solara. Perfect location, a way out of town but the regular courtesy bus makes getting into Sorrento very easy. The staff are excellent and make the place so special, always friendly and with a great attention to detail. Food was great, better than we had when we ate out in town. It makes the best of the fantastic view over the bay of Naples via the big windows in the lounge and dining room. Will definitely return.

"BW La Solara the place to be"
pascaldY3043MK, 04 Juillet 2017

We just returned from our vacation touring Italy to celebrate my 50th birthday This hotel was perfect, it was not in town but high in the mountains. Front desk staff were very pleasant and friendly. They offer a shuttle service every hr from 8 to 11pm everyday. The view from the top is spectacular. My only regret was- I just have stayed another day or two. I will definately return to this hotel soon.

Owner Response, 04 Juillet 2017

Dear pascaldY3043MK Thank you for this lovely review and we were very glad for your nice words had towards our service. We hope not to wait too long to have again with us. In the meantime best regards from Sorrento by all of us. Ugo Di Maio

"Lovely Hotel and staff."
Scara100, 04 Juillet 2017

Just returned from a 10 day stay at Hotel La Solara. The hotel is set in a lovely location with a view over the Bay of Naples. The transfer from Naples airport should take anywhere between 60 and 90 minutes ( it took us 2 hours though simply due to the traffic). Upon arrival we were greeted by the lovely reception staff who sent down a buggy for our cases as you are dropped at the roadside which is the same for all the hotels due to the nature of the roads. Before checking in we were given a glass of sparkling white wine, hit the spot nicely, checked in, the rooms were spacious and spotlessly clean. Then down to the pool for a refreshing beer, pizza and dip in the water. we opted for half board for this holiday ( I will say more on this later), but let me say the food at the hotel is delicious no complaints at all. The staff are brilliant I cannot remember all the names but many thanks to them all, they cannot do enough to help you out, and are on the go non stop. The hotel has a lot of repeat visitors and I can see why. The clientele at the hotel are mainly older people, but if you are a younger person don't let that put you off at all, it makes for a much more pleasant holiday than a rowdy noisy location. The pool area is lovely as is the pool itself, no shortage of sunbeds and not once in the whole stay was there not enough to go round. The shuttle bus leaves the hotel on the hour every hour and collects from Sorrento at quarter past the hour, the shuttle was excellent, and was never late ( the last one back is at 11:15pm) If you stay half board there is a gala dinner each Sunday evening. Now for my more bit about half board and is only my personal view, Sorrento is a beautiful town and has many restaurants and for us when we return we would go for the option of bed and breakfast, though as I said the hotel food is excellent, it is just we would, having seen the town preferred to eat out in the evening, soaking up the local atmosphere, the selection of food on offer was vast. it is very rare that I would return to a hotel again as we like to try somewhere different all the time, however this is one hotel I think we will be returning to at some point in the future. I must also add that the air con is free and likewise the wifi. in a nutshell massive thumbs up for this hotel and it's staff.

Owner Response, 04 Juillet 2017

Dear Scara100 Thank you for this your review and we can not say other than GRAZIE. We promise that we will always try to improve for your next visit. Looking forward to your return Greetings from all the staff & the management Ugo Di Maio "

"Beautiful"
ruby68WestSussex_, 01 Juillet 2017

We have just returned from an amazing week at La Solara. I'll reiterate what people have said... the rooms were spotless, the shuttle bus was always reliable and on time, the food was fantastic and the staff were very friendly and extremely hardworking! Sunday night was gala night which was a special evening by the pool. The menu was 5 courses and delicious. The chefs made an appearance to a round of applause. The breakfast was buffet style with the usual choice of hot food, cereals, toast, fruit, yogurt and pastries. The evening meal consisted of the salad bar which had a great choice then the following 3 courses were chosen from the menu which has 5 choices for each course, the food was absolutely gorgeous and Marcello and Nello, the head waiters were fab. The wine starts at a reasonable 13 euros, we did try it but it wasn't my taste but I can recommend the Frascati at 15 euros, was very nice!! They will keep it for you for the following night if you don't finish the bottle. Most of the guests are British which made it more of a homely feel, it had a very friendly vibe. Nearly everyone we spoke to return year after year. The evenings are pretty low key. We bought wine from the supermarket in Sorrento and after dinner would sit on our balcony and have a glass or two. There is a free safe, hairdryer in the room and pool towels are provided. The mattress and pillows were too firm for me but obviously that's a personal preference. There is a turn down service every evening and a chocolate left by the bed. Tea and coffee facilities is a real bonus, we bought milk from the supermarket and kept it in the mini bar fridge. Lots of storage space for clothes and belongings. There is free wi-fi. Can highly recommend Positano for a visit, stunning!! Bus costs 4 euros return from Sorrento, it is rather crowded though but worth the money. Alternatively you can get the boat which I think was around 38 euros return per person. We also visited Capri which was extremely busy, we waited an hour for the bus to get up to Ana Capri, however, it is so worth getting the chair lift to the top worth the 11 euros. We paid 78 euros to get the boat from a Sorrento to Capri. Well done to everyone at La Solara!!

Owner Response, 01 Juillet 2017

Dear ruby68WestSussex_ For this review we can not say other than GRAZIE. We promise that we will always remain so and try to improve. Awaiting for your return ( Please ask us for a softer matress) greetings from all the staff Ugo Di Maio

"Beautiful hotel"
ljtedder, 28 Juin 2017

The La Solara is a beautifully located hotel just outside the main town, this was not a problem as they offered a free shuttle bus into the town. The rooms are very nicely decorated, with a good size bathroom, we paid the extra for a sea view definitely worth the extra cost. The food was absolutely amazing as well as the service in the restaurant. Would highly recommend, we will definitely go back. We went at the beginning of April and the weather was perfect. Five stars.

Owner Response, 28 Juin 2017

Dear ljtedder It has been a real pleasureto have you by us and that you were very happy with our hotel and our services. These compliments make us feel proud of the work that our staff is capable and that all our guests recognize us. GRAZIE is the only word I can say. Awaiting to have you with us again in the near future, greetings from all of us from Sorrento: Ugo Di Maio "

"Sorrento Holiday"
Ajohnst4, 27 Juin 2017

From the moment you enter the hotel you are greet by friendly staff who are always available to help. Food / hotel facilities are all excellent and the shuttle bus is available each hour to transport you in to town. If we visit Sorrento again this hotel will be top of our list. Well done to all hotel and staff for an excellent stay.

"A lovely hotel"
random252, 26 Juin 2017

Friendly, attentive and helpful staff, all requests were greeted with a smile. Wonderful food, with lots of choices. An extremely clean hotel. The shuttle bus is a real bonus too. A relaxed environment, you are made to feel that all of the staff really care. Thank you La Solara.

"Wonderful holiday!"
183glen, 25 Juin 2017

La Solara is a wonderful hotel just outside the town of Sorrento but only a 7 minute free shuttle bus away. From the moment we arrived around 11.00 pm we knew this place was something special. We were immendiatly taken to the dining room where a cold dinner was provided. The staff are all very helpful and polite. Be prepared to put on some weight whilst staying there as the food is excellent. Our room on the 5th floor was very clean with a magnificent balcony overlooking the hills to the left and the sea to the right. I would highly recommend La Solara and hope to return.

"Ideal Hotel for our Ruby Wedding getaway"
Howard_Thomas49, 22 Juin 2017

La Solara is a magnificent hotel set in a beautiful location just outside Sorrento, which is a short 5 or 10 minute courtesy bus ride from the town centre. The hotel is spotless and the staff can't do enough for you they are all welcoming,friendly and very efficient. When we arrived it was approaching 10:30pm yet there was a meal waiting for us. The food is excellent with plenty of choice for the buffet breakfast and the eveng meals could not be faulted with plenty of choice and always "chefs suggestions" and regional dishes.We had a side sea view that had the sun on the balcony in late afternoon. Without exception the staff were excellent special and to single out anyone seems churlish but special mention should go to Marcello in the restaurant along with Nello (snr) who gave some excellent wine suggestions (as he said he tastes them all a hard job but somebody has to do it!).On reception Fabio and his staff were always helpful and happy to spend the time of day with everyone. Many of the staff did more than their "main job" and Baywatch Nello was a master of this and always ready to share a joke. With luck we will be able to return here in the no too distant future. The owner "Mr Ugo" should be very proud of his hotel and staff.

Owner Response, 22 Juin 2017

Dear Howard_Thomas49 Thank you for your comments and for your kind words for our staff, our service. Our hard work is rewarded by your comments and we are proud for what we may offer to our valuable guests. We are here to make you spend again an unforgettable stay with us. Ugo Di Maio

"Perfect Silver Wedding Celebration at La Solara"
Pam S, 21 Juin 2017

Stayed between 5 - 16 June 2017 - could have stayed longer! It was a lovely hotel in a great setting just outside Sorrento. A 5-10 minute drive using the hotels courtesy mini-bus meant it was easy and stress free to get into, and back from, Sorrento. The hotel was spotless. Our room didn't have the best view but we didn't mind as we did not spend much time in there (3rd floor, balcony overlooking the pool - just). The staff, without exception, were attentive, friendly and had a good sense of humour. The food was superb - a lot of choice at breakfast and evening meals. Look out for lunch at the pool! We shared one portion as one each was far too much but as with all other meals, it was lovely. Nice touches with nuts/crisps/small cakes served with drinks. We would definitely return.

"Well Managed hotel"
Alan F, 20 Juin 2017

Our overall experience was a well managed hotel with polite, helpful staff and excellent food. The hotel offers an extremely large swimming pool and for a few who chose to use it a small gym The cleanliness provided was beyond reproach

"Great Stay"
Sexie-Veggie, 18 Juin 2017

This hotel has a great, helpful front desk staff and overall friendly staff. Our room was super clean and just what we needed - plenty of room, plenty of pillows, as well as towels. I was very satisfied. I'd only improve the quality of the mattresses on the bunk beds, as my kids didn't sleep too great on them. But I'd definitely come back here again. The shuttle into town was very helpful as well! Recommended.

"Great stay"
SusanEvaM, 16 Juin 2017

This is not my first visit to La Solara, and once again, had a very comfortable stay. As always the staff are very professional and helpful, food is great, weather fabulous, pool perfect. Loved the evening football match on the big screen between Real Madrid and Juventus - a fun night, great atmosphere, just brilliant !!!

"Really Great Stay"
Stephen F, 15 Juin 2017

Great location just out of town with a wonderful view of Bay of Naples. Courteous, professional and extremely helpful staff at all levels. Marvelous kitchen, I recommend any risotto dish a la carte but the dinners are not to be dismissed, ask Marcello he will not steer you wrong.The wait staff is superb. Make sure you book your reservation with breakfast included, its worth it. Very comfortable room, large and airy. The roll down screens on the balcony doors make sleeping with the door open a treat. . Really an old school resort destination. Exemplary maintenance and cleanliness. Can't say enough good things about our stay. The free parking and shuttle bus were a godsend compared to driving on the peninsula. Kudos to all from a very satisfied visitor. I don't normally make recommendations but I strongly recommend Best Western La Solara in Sorrento. Lucrino 62

"Long Weekend Break"
Elaine H, 13 Juin 2017

We had B&B booking as we knew we wouldn't be around to sample dinners. We were welcomed at 11.30am and waited with a freshly cooked pizza for our room to be ready. The room was lovely. It has everything. Hairdryer, plenty of mirrors, mini bar, comfy beds, balcony. Room 122 must be next to the down pipe of the hotel 'cause every few minutes we would hear a gush of water. Just slightly annoying when trying to sleep in! Staff were lovely. Cannot complain about staff at all. Hotel bus every hour to the centre and return. Always on time - no complaints at all !!

Owner Response, 13 Juin 2017

Dear Elaine H Thank you for your review and what can we respond if not ""GRAZIE"". For sure we will check for the gush of water in the room of the 122 and we regret not to have known during your stay to repair the fault. All the hotel staff and management will do everything to maintain the standard achieved I hope to have you with us again in the near future. Greetings from Sorrento Ugo Di Maio "

"ALWAYS A JOY TO GO BACK"
Sue B, 12 Juin 2017

Another pampering and nothing too much of an effort by the very attentive Hotel Staff. We arrived late due to flight problems, but the Hotel Staff, who typically put the Clients' first, stayed late to ensure that we all had an evening meal when we arrived. This is our 5th visit & the Hotel & Staff consistently given a 5 Star Service everytime we have been. Look forward to seeing all again soon. Mr & Mrs R Bainbridge

Owner Response, 12 Juin 2017

Dear Sue B Thank you for the beautiful deductions about our hotel & staff. We try every day to improve and we are very pleased that our return guests approve our work with their fantastic opinions. In awaiting for your next visit ( the sixth one) in a not too distant future greetings from all the staff and management Ugo Di Maio

"Wonderful Hotel"
Carol G, 11 Juin 2017

We arrived later than expected (after 10pm) and were pleasantly surprised that the restaurant staff had stayed on until our arrival and presented us with a delicious salad and dessert. The professional, helpful and friendly service from ALL staff was exceptional. Everywhere is pristine and our room was comfortable and roomy. I recommend this lovely hotel highly.

Owner Response, 11 Juin 2017

Dear Carol G Thank you very much for what you have mentioned. We will always try to make sure you spend a wonderful holiday with us Your review in respect of our staff and our hotel encourages us to continue working hard to satisfy our guests. Greetings from all of us from Sorrento Ugo Di Maio

"Absolutely outstanding hotel with beautiful Italian food!!!!"
tony k, 10 Juin 2017

We stayed here in April for a week. Our hotel was a short bus ride from the sorrento centre. The hotel provided a shuttle bus every hour which never let us down. Our room was perfection and looking out over the sea. The pool was heated and very large and clean. Italians are generally famed for their outstanding cuisine, this hotel was up there with the best. Outstanding choice for evening meal, you can forget any ideas of dieting when you stay at this gem of a hotel. The breakfast was also plentiful with lots of choices including hot breakfast. Drinks are put on a tab and paid for prior to checking out. Sadly we spotted that a few items had been put onto our bill from other guests and I felt as though I was being quizzed regarding my claims that the drinks and mini fridge items had not been used by us. This was a shame and wasn't an issue until the end of our stay. I would still return due to the fact that everything else was wonderful and I would strongly recommend this for anyone that wants a comfortable and satisfying experience.

Owner Response, 10 Juin 2017

Dear tony k Thank you for all that you have noticed about our hotel, our services and our staff. I am very pleased that our beloved customers are always happy. We will always try to please our guests because their judgments encourage us to give more and more. I am sorry that you have been charged drinks not taken from the restaurant or Frigobar but sometimes customers give wrong room numbers or our staff misunderstood the right number and for us it is normal that the sum is taken off the account. The entire staff would like to thank you and is waiting for your next visit. Greetings from all of us Ugo Di Maio "

"Perfect week in Sorrento!"
Claire B, 08 Juin 2017

Having always wished to holiday in Sorrento, we decided to celebrate our Silver wedding anniversary by treating ourselves to a holiday there. The Hotel La Solara is the most homely, friendly and well run hotel we have stayed in abroad. From the welcome we received, late in the evening (we arrived around midnight) to the goodbye on our last day, every member of the hotel team was friendly, helpful and professional. You should all be very proud of yourselves. As others have commented, the hotel is immaculate. Our room was perfect with a beautiful sea view. The bed was the most comfortable I have ever slept on with lovely quality bedding. The food was delicious and the waiters were wonderful. The whole place has a warm, friendly feel to it. The pool and dining area are spotless, again staff look after guests so well. We would certainly stay again! We went on lots of trips and took a ridiculous amount of photos as everywhere you look is just breath-taking. Sorrento and other places visited are all litter free and felt very safe both day and night. We both had a wonderful time here and would like to say a big thank you to all. Hopefully we will return very soon. Claire & Mark Barrett

"Lovely hotel with old fashioned courtesy and care."
cass813, 07 Juin 2017

Excellent hotel, away from the hustle and bustle of Sorrento and with a courtesy bus every hour to get there. Cleanliness A1, waiter service in the restaurant and special diets catered for. Staff were very friendly and helpful. Our room was a bit small but we had a view of the sea. Definitely a hotel to return to.

"Friendly hotel with a personal touch"
kathymmmm, 06 Juin 2017

We found the atmosphere and customer service at this hotel to be outstanding. Such a friendly and welcoming feel to it. It has beautiful views and the food served in the restaurant is delicious - definitely worth dining in as much as possible. The gentlemen that worked in the restaurant were so welcoming. The wifi in the hotel works well. There is a shuttle service to and from the hotel to town every hour. Don't catch a taxi - we caught one back to the hotel one night when we were too tired to wait for the shuttle, and it was over 30 Euro for a very short trip. Would definitely stay here again.

"Great Hotel and Friendly Staff"
Karen C, 06 Juin 2017

I booked this hotel for a 3 night stay with my 82 year old mum. It was her birthday the day we arrived and I'd noted this on the booking and when we arrived the lady on reception wished her a happy birthday. The staff couldn't do enough for us, asked what trips we had planned and recommended a company to use to take us to Capri for the day. The pool is amazing being a full sized pool, and even thought the hotel is quite a way out of the centre of Sorrento there is a hotel shuttle bus every hour until 11pm which is great and very reliable. We were bed and breakfast but had meals in the hotel restaurant for two of the nights. The waiters are extremely friendly and helpful and the food was very good and inexpensive. I will definitely return!

"Faultless"
ActionSuperFinger, 04 Juin 2017

This hotel is a home run. Lovely, helpful staff. Incredibly clean rooms. Beautiful food. Great shuttle bus service to town, just 10 minutes away. Pool ideal for kids and adults. Sorrento is just such a great place to mooch around. And coming back to his hotel each day was an absolute pleasure. Just back from a weeks holiday with two kids over May half term and we adored every minute. We're definitely going back to Italy, probably back to Sorrento and if we do, this is where we will stay, no question.

"Amazing Hotel and Staff"
J S, 31 Mai 2017

This hotel is exactly like the reviews all say. Its not too close to town but the shuttle is very prompt and reliable. Food is very traditional and the wine list very reasonable. Please note there is NO air-conditioning until June 1st. We needed a fan as our room was very close to Ronnie and Reggie and we needed the door closed to sleep....you will discover who they are when you arrive....Cockadoodledoooooo!!!

"Great Hotel"
Julie C, 31 Mai 2017

Recently returned from a week's stay at the Fabulous La Solara Hotel. The staff go out of their way to make you feel welcome and will accommodate any request where possible. We travelled with Thompson and as we booked just a month before out trip no see view rooms where available. However, I emailed a request ahead and the lovely Grazie and Antonio on reception where able to provide not only a sea view but a huge terrace (room 308) it exceeded our expectations. We booked half board and the food was amazing and I would recommend the house red, La Solara's very own label. The shuttle bus runs hourly into Sorrento and back, very convenient as the hotel is located on a road with limited pavement. However, I didn't once hear the traffic in the room. The room was cleaned daily. We had some lovely evenings in the hotel when Lelo and Carlo performed live music. The entertainment was enhanced by Angelo the lovely and very witty bar manager. We would definitely return and highly recommend this hotel. Well done La Solara!

"fantastic stay"
Liz F, 29 Mai 2017

A very well run hotel , staff all very friendly and nothing is too much trouble, rooms very clean and inviting, food very well cooked and very generous portions. the only thing I would have liked was that the air conditioning be available, we stayed in May but it wasn't turned on till June so the rooms got very hot during the night. Surrounded by olive and lemon trees on the hill side away from the town with breath taking scenery. A free hourly shuttle bus runs to take visitors into town. Well worth a visit to this hotel

"Small, friendly hotel in beautiful area"
Indiechick56, 29 Mai 2017

We've just returned today from a week's stay at La Solara. We had never been to Italy before but chose Sorrento after being recommended by friends and we are so glad we did as the whole area is beautiful. The hotel is a little out of town and even if you are able to walk that far there are no pavements for part of the way so the hotel's shuttle bus is invaluable. Mario leaves on the hour every hour from 9 am to 11 pm. We arrived to a warm welcome and were offered a prosecco before checking in. We had paid for a sea view room and it overlooked Cap ri, the bay and Marina San Puolo (sorry if it's not spelt correctly). There is a very busy road underneath the balcony but the view compensated for that. The room was fairly large with a comfortable bed, a good sized bathroom and unusually quiet air conditioning. The hotel was a little old fashioned in decor but immaculately clean. The main advantages of the hotel were the friendly staff, particularly in the restaurant, and the food. There was a good choice for breakfast, which was buffet style and you could sit at any table. In the evening the same table was reserved for the entire stay and it was waiter service. There was an excellent choice, with an antipasto self service first, then a starter, main course and pud, always with a vegetarian option. There is a gala dinner every Saturday but we were slightly disappointed as I had imagined there may be something like seafood etc but the food was no better than other nights but just more of it. It was a lovely evening though as everyone sat down together at the same time, there was a pianist playing and the chefs came out to applause. We went on several trips, all booked through Thomson. We were a little disappointed with the Rep who had no idea about the difference between two boat trips that we were interested in but sounded the same and the booklet for one trip said it was a half day when we were actually out all day. Anyway, we went to Herculaneum, climbed Mount Vesuvius, went on a boat trip along the Amalfi coast and we went on a land train up into the mountains around Sorrento. I'll review these trips separately as this is about the hotel. When we went out on trips we were always first to be picked up and last to be dropped off (apart from the Due Golfi landtrain where we ended up just around the corner from the hotel) because we were so far out of town. The pool area was always quiet as people were out on trips. We alternated days out with the pool and even when we went out in the mornings we could always get a bed when we returned. The pool was cool but lovely when you got in and was needed because it was getting hotter every day. There is a pretty garden at the back too. There is a snack bar where we had delicious pizzas a couple of times. There is free wifi throughout the hotel and it was fast and reliable. We will probably visit the area again as we didn't manage to go to Capri and would definitely stay at La Solara.

"Sorrento spectacular"
kdavies200, 29 Mai 2017

Quality, quality, quality. Our 3rd time at this hotel because of the location, the staff, the food and general attention to detail. Spectacular sunsets and nice touches like chocolates left each night and a free bottle of olive oil to bring home. A great family run hotel. Looking forward to going back to finish visiting all the places in the region.

"Breakfasts could be better"
penbar20, 23 Mai 2017

Lovely hotel and staff very attentive. Had a good bedroom, very clean, bed linen changed regularly, turn down service at night. Food generally very good, but I thought there could have been better choices at dinner. One night one of the course for the main dish was Bacon and egg. This might have been lost in translation .Now to breakfast- bacon was American which I really like but the week I was there it was always burnt. Scrambled eggs were always under cooked. I think it would have been good if there was a cooking station so we could have had fresh omelette or poached eggs. Just a suggestion. After saying all this I would still return to this hotel .We both thoroughly enjoyed our stay there.

"Really nice hotel"
Richard W, 22 Mai 2017

Just back from a week at La Solara and looking forward to our next visit. All the staff were extremely helpful. Our room was clean and comfortable. The food is very good. I'm gluten-free and was well looked after. The large pool has plenty of sunbeds and a lovely sea view. And the complimentary mini bus to Sorrento was always bang on time. Well done everyone. Keep up the good work!

"Holiday Bliss"
Wistman10, 21 Mai 2017

I cannot speak highly enough about this venue. The staff are warm, friendly and particularly appreciative of attempts to speak Italian. The cleanliness is to a high standard and the food is delicious and varied. You should definitely try to attend the Gala dinner on a Sunday. As it is a little way from the centre of Sorrento, it provides a free shuttle bus which leaves every hour and it takes around 12 minutes to get into town. If you like to walk, there is a network of country paths accessible from the hotel; reception will provide a free map. All in all a lovely hotel, we loved it.

"A little gem"
margarettruslove, 19 Mai 2017

Our first visit to this hotel which we had not heard about before, but booked because of the good reviews it previously received. We were given a welcome drink from Giuseppe, then checked into our well appointed, comfortable and very clean room. In fact standards of cleanliness throughout the whole hotel are very high. Marcello and Nello welcome guests in the dining room which has fantastic views and fabulous food, and the Gala Dinner on Sundays is great fun - they even arranged a surprise birthday cake for my husband, with no prior prompting. Angelo is a great host in the bar, and Antonio keeps the pool and terrace immaculate (also great views from the terrace). We were initially concerned because the hotel is located 2Km from town, but no need, the hourly free bus to town means you can have a peaceful stay and head for the bright lights whenever you fancy. All of the staff are so friendly and cannot do enough to make your holiday pleasurable. Just beware of the traffic, let's just say Italian drivers are.... can't decide between interesting and colourful! M & D Inverness, Scotland.

Owner Response, 19 Mai 2017

Dear davann2015 I thank you for what you wrote about our hotel and our staff. This review definitely is a guarantee for our next guests and I assure you that we will do our best to keep the same standard and try, also, to improve it even if it is very difficult. Awaiting again for your next visit in the near future Greetings from all of us from Sorrento Ugo Di Maio

"lovely food and hotel with a couple of small reservations"
davann2015, 19 Mai 2017

brilliant staff, rooms and food, superb attention to detail in everything, best food we have ever had abroad, wine list very reasonably priced. only reservations were the coffee at breakfast was from a machine and dire and the location is on a main road with limited walking - there is path behind the hotel which is fine but hilly and steep not for walking after dinner and wine! shuttle bus to sorrento was comfortable and punctual and every hour so getting to the town was not a problem but not possible to walk along the road as no pavement and rather dangerous. Rooms excellent (we paid a little more for a balcony room facing the sea) which was great - good beds and very clean as was the whole hotel, nice and spacious loungs/bar much bigger than most italian hotels. good swimming pool and the snacks for lunch were good. overall excellent value - we did find the traffic on our chosen trips an issue as there is only one road to Naples and beyond and it is busy, so be aware that Sorrento is very crowded and crossing the road was an experience as the driving was interesting.

Owner Response, 19 Mai 2017

Dear davann2015 I thank you for what you wrote about our hotel and our staff. This review definitely is a guarantee for our next guests and I assure you that we will do our best to keep the same standard and try, also, to improve it even if it is very difficult. Awaiting again for your next visit in the near future. Greetings from all of us from Sorrento Ugo Di Maio

"Fabulous hotel"
Greateatery, 17 Mai 2017

We stayed a week here from the moment we arrived the service was exceptional. Every night the menu superb, extremely high standard of food. Clean everywhere. Shuttle bus fab too Sorrento is busy we were glad to be staying here, sorrento a good hub for travelling around, trips wonderful by train and around, you can avoid the tour operator trips that way

"One of the best hotels we have stayed in"
Adam D, 16 Mai 2017

First time visitors to Sorrento and to this hotel. The excellent reviews we had read were fully justified. The staff were very friendly and helpful and the out of town location meant we had the quietness we wanted, but the free shuttle bus into town allowed us to get there easily. Great hotel and we are already talking about going back as there.

"Well worth a visit"
rebecca351, 16 Mai 2017

Stayed at La Solara for a week in May. The hotel is in a lovely position high above Sorrento with views of the Bay of Naples. The staff are exceptional, everywhere is clean and cared for. The shuttle buses are regular and punctual, and breakfast is amazing! Definitely to be recommended.

"Best hotel experience "
zzzali, 14 Mai 2017

We have just returned from a fabulous stay at this hotel. We were there for a week to celebrate my husband's 70th birthday and couldn't have picked a better location or hotel. There is nothing you could fault the hotel for. Everything was perfect, the room, the food(ah the food was just superb), the pool and the staff were amazing they even presented my husband with a birthday cake making the occasion even more special. We highly recommend the hotel and hope to be able to return sometime soon.

Owner Response, 14 Mai 2017

Dear zzzali I was very excited to read your comments and I sincerely hope that my staff did not ask me to increase their salary. Thank you very much for the nice words and believe me, this helps my job to ask them to be more careful and vigilant in their duties. GRAZIE Awaiting to have you with us again in a the near future greetings from all of us from Sorrento Ugo Di Maio

"Wonderful little oasis"
Mammamai, 14 Mai 2017

Wonderful hotel, that just about says it all really! The staff really make this place and you feel right at home from the moment you arrive. The food is second to none, lots of it and gorgeous. You are allocated your own table for dinner so you don't have to make a booking, just turn up at any time however I would suggest not leaving going down for dinner too late as you miss out on the plentiful and varied selection of salads. This is followed by three further courses so you will not be hungry. If you order wine and there is any left, it will reappear the following evening however if you order water, take it with you as that won't. The pool and pool bar are a lovely, tranquil place to be after the hustle and bustle of Sorrento. There are lots of sun beds, towels, canopies and umbrellas and we only ever saw four people maximum in the pool. The food and drink at the pool are also first rate. We had room 414 which had a lovely view of the pool and we spent relaxing times sat on the balcony reading or just taking in the view. The hourly shuttle bus into Sorrento was a plus and leaves on the dot of the hour from the hotel and the quarter past the hour from the town so don't be late. Our room was spotless, comfy bed, tea/coffee, kettle, fridge (with room for you to put your own bottle of water in). The bathroom was big, spotless, great toiletries and lots of clean towels. There was a magnifying mirror and a hairdryer near the sink which were useful. From the moment we arrived and were given complementary drinks in the lounge to the moment we settled our account with the brilliant Antonio on reception we enjoyed ourselves and can't wait to make a return visit. Well done all at La Solara, without exception you were all brilliant, thank you!

Owner Response, 14 Mai 2017

Dear Mammamai I thank you for your review describing the goodness of our services and our staff and that in your return you have found improved the professionalism of our staff. Awaiting for your next visit in the near future we will do everything to make you spend, again, a wonderful stay with us. Greetings from all of us from Sorrento Ugo Di Maio

"Amazing hotel, food and staff"
JulesnJosh, 11 Mai 2017

I return home today after a lovely week at La Solara. It's very difficult to add much to all the other 5star reviews as they are all 100% accurate. The food is absolutely amazing, everyday it was fabulous, the hotel is one of the cleanest I have ever stayed in, every single area spotless, the pool is fabulous huge and again spotlessly clean and the staff are just the nicest and friendliest ever. Nothing is too much trouble. And this applies to all staff not just front of house; but waiters, pool staff, housekeepers, the shuttle bus driver, the chefs for the Gala dinner; everyone is hardworking and lovely - a rare find. Everyone was so welcoming and genuinely kind. Marcelo, Nello and Saverno really looked after me as a single traveller and I will miss their cheery smiles each day. I stay in many different hotels each year with work and I can honestly say this is the best hotel I have stayed in for overall experience. I normally like to explore new places but I would definitely return (am already checking out prices for next year.......) as do so many guests. It's easy to see why people are on their 10th visit. What's not to like. You genuinely cannot fault a thing. I came to visit Pompeii and go walking in Sorento and Amalfi but there are still a couple of places on my list I didn't get chance to visit (Capri and Ischia) so I will return and will book La Solara.

"A wonderful Week"
tara56, 09 Mai 2017

We have just returned from a week in Sorrento, staying at La Solera.The hotel was excellent - front desk staff at reception were helpful and efficient;kitchen and waiting staff,housekeeping staff all superb. The breakfasts and evening meals also enjoyable - the salad bar in the evening was always a special treat. The hourly shuttle bus into town and back, organised by the hotel, was a real bonus and much appreciated. This was our first visit but we definitely hope to return.

"A gem of a hotel"
Margaret S, 09 Mai 2017

We have visited this hotel a few times over the years when it was family owned so we were a little hesitant when we discovered it was a Best Western. On our arrival our fears were blown away by the welcome we received. Many of the staff have been there for years and their attention to detail are second to none.They manage to be both professional and friendly. The hotel and the rooms are very clean.There are tea and coffee making facilities as well as a mini bar.and plenty toiletries and hairdryer. The room was spacious and had a balcony overlooking the pool. The food is good, varied and plentiful. Nothing is a bother to them. My bed was too firm and they put a mattress topper on which made it very comfortable. Each night your bed is turned down and a chocolate is left for you. The pool is large and plenty of sunbeds for everyone. A free minibus runs every hour to take you the seven minute journey into the centre of Sorrento. The wi-fi is reliable. I cannot praise this hotel highly enough and will certainly be visiting again.

"The perfect version of a true tourist hotel"
katy h, 05 Mai 2017

This is a really lovely hotel. We were here for just one day and night - Easter Day - and a few things struck me. The pool was spotlessly clean and big enough to swim proper laps, which I love doing, so I was immediately in an excellent mood. The front desk staff were lovely and super professional. The bed was extremely comfy and had good crisp cotton sheets of the kind I would expect in a 5 star hotel but would only hope for in a 4 star. We had a family economy room with a bunk bed, which made my kids so happy and worked out as good deal for 4, relative to other hotels in this class. Finally, the other guests were lovely. There was just a very nice atmosphere of families enjoying one an other's company - lots of grandparents with their grandkids - and the whole thing felt unpretentious and wholesome and a little nostalgic. This was a version of Brits abroad that I had never seen before. Heartwarming.

"Fantastic Easter break"
Mills111, 01 Mai 2017

From the moment we arrived, we received an extremely warm welcome. We were met at the coach transfer by a lovely man who transported our cases up the short slope to the hotel and then to our rooms. On arrival at the hotel, we were welcomed with a glass of prosecco and juice for the kids. We had two rooms, on the fourth floor, both of which were very spacious and clean. There was everything you could need in the room including tea and coffee making facilities, a mini bar, safe, hairdryer, toiletries and towels. Our rooms were cleaned daily by a really lovely lady. A turn down service was also provided and chocolates left by our beds each night which was such a lovely touch. We had one room at the side of the hotel, which had a balcony with a fantastic view of the sea and one room at the back. The free wi-fi in the rooms and hotel was very much appreciated by our daughters! The food was absolutely amazing as was the service in the restaurant. Breakfast was a buffet which catered for all tastes with a selection of hot food, cold meats, cheeses, fruit, pastries, cakes, cereals, bread and so much more including drinks. The evening meal was the highlight of every day, so much so that we didn't even consider eating out. The first course consisted of a salad buffet with a huge selection of delicious dishes. The next three courses were served at your table and were chosen from a menu. The food was the best we have ever had at a hotel. Our daughter is vegetarian and there was always a selection of vegetarian choices on the menu. The Sunday gala meal was a real treat (especially as it fell on Easter Sunday for us) and a fantastic opportunity to thank the chefs for the amazing food. We also want to really thank all of the restaurant staff who were extremely welcoming, helpful, kind and funny. We only had lunch once at the hotel as we were mainly out every day but this was also lovely and we ate outside in an eating area overlooking the pool. The reception staff were also very helpful and able to advise on trips and facilities in the local area. Their English was very good (fortunately, as our Italian was embarrassingly terrible!). We met some really lovely families in the hotel and it was great talking to people about their recommendations for trips. The area is beautiful with amazing views of the bay of Naples, Mount Vesuvius, Capri and the Amalfi Coast. You can walk from the hotel to Sorrento but I should imagine it would be a very nerve-wrecking walk as there are no pavements at all for much of the walk and the winding roads are quite scary! However, the hotel provides a free shuttle bus which runs to and from Sorrento every hour dropping you very near to the train and bus station. This runs until late in the evening. The driver is also really lovely and helpful, recognising and stopping for us when he saw us running down the road for the bus in Sorrento! We went on several trips including the Amalfi Drive, which stopped at Amalfi, Ravello and Scala (this was an organised trip through Thomson Holidays). This was a fantastic trip and the most beautiful views and towns we have ever seen. We also did a boat trip along the Amalfi coast which gave a different perspective of the views. We also visited Herculaneum and Pompeii, taking the train to both from Sorrento (so cheap and easy). We loved both although wish we had had a tour of Pompeii as we saw a few of the tours and they looked extremely interesting. Unfortunately, we did not get time to visit Capri or Naples although will definitely do this in the future. In between trips, we used the hotel pool. It was heated during the time we were there (luckily, as the weather was variable). It was always very clean and there were lots of free sun-loungers at all times. The outdoor bar was great for having a drink whilst relaxing by the pool. Without doubt, this is one of the best holidays that we have ever had. We would highly recommend both the hotel and the area to anyone considering it. We were extremely sad to leave at the end of the week and will definitely be returning in the future.

Owner Response, 01 Mai 2017

Dear Mills111 Thank you so much for taking your valuable time & sharing your precious feedback. It is a pleasure to read through your comments and to know that your stay with us has been pleasant & comfortable. We are delighted to receive your kind compliments about so many aspects of our Hotel. All the staff is very proud for your nice words.We hope to welcoming you again on your next journey to Sorrento. Sincerely, Ugo Di Maio

"Hotel lived up to expectation"
joe s, 30 Avril 2017

From the moment we arrived we received a very warm welcome the staff made us feel like old friends even though it was our first visit. Any requests were dealt with promptly and efficiently and always with a smile. For example, we found the bed a little hard so requested a mattress topper which was brought to the room and fitted within 30mins. There is a shuttle bus service into Sorrento which leaves every hour and is very reliable. There is a varied menu at dinner and good selection breakfast buffet. The swimming pool is large and heated and there are always plenty of sunbeds to choose from. The overall cleanliness of this hotel is excellent. If you are looking for a good quiet base to explore the surrounding area we would not hesitate to recommend this wonderful hotel.

Owner Response, 30 Avril 2017

Dear joe s "Thank you for your wonderful comment on your stay. We are delighted to read that you had a wonderful stay in Sorrento, and that our customer service has been so much appreciated and that you enjoyed all aspects of our hotel and the beautiful pool area. We look forward to welcoming you back in the near future. With the warmest regards, Ugo Di Maio"

"Fabulous holiday once again!"
Lindsey B, 27 Avril 2017

Family holiday for two weeks prior to Easter. Comfortable clean rooms - linen changed daily and room cleaned thoroughly every day, turn down service and chocolate every evening! Tea and coffee making facilities in room. The restaurant serves a buffet breakfast with every taste catered for and in the evening the the menu is amazing!. The staff at the hotel are the most friendly and helpful I have ever come across - everyone from the front desk, restaurant, bar, maids, pool and the bus driver, could not have been more attentive. Special thanks to Massimo, Marcello and Nello for making our stay so delightful once again. The pool is beautiful with amazing views, plenty of sunbeds and a cafe for lunch at one end. Beyond the pool is a charming little garden which is perfect for getting away for a quiet read or a game of table tennis. There is a bus service into Sorrento (10min. drive} which runs every hour and drops off at the station - making it ideal for those who wish to explore on their own. We will definitely be back! https://www.tripadvisor.com/ShowUserReviews-g187782-d289881-r363121332-BEST_WESTERN_Hotel_La_Solara-Sorrento_Province_of_Naples_Campania.html#

Owner Response, 27 Avril 2017

Dear Lindsey B Thank you for taking the time for a review of your recent stay . We are delighted that you have truly enjoyed your time with us . It is nice to read that our customer service has been so much appreciated and that you enjoyed all aspects of our hotel and the beautiful pool area. The managemnet and the staff look forward to welcome you back in the near future. Our best greetings Ugo Di Maio

"Well worth staying here"
sheboa, 27 Avril 2017

The hotel is nestled into the hill overlooking the bay of Naples. There is a free shuttle that runs every hour into the centre of Sorrento which takes about 10 minutes. There was a lovely big pool(23x12 metres) which was heated and plenty of sun beds with umbrellas as well as sun shades on each chair. We never had a problem getting one. We had a room with a balcony overlooking the pool and even with an extra bed in it for my granddaughter (9 years) it was fine. The rooms were kept very clean and a nice little touch was a chocolate beside the bed each night. There were coffee making equipment in the room. We were half board which was ideal as the breakfast was a delicious buffet and it was cheap and easy and fun to eat out during the day while sightseeing and came back to a delicious 4 course dinner. The first course was self service salad but with delicious roasted vegetables among lots of choices. The next three courses were waiter service so felt very relaxed and a much calmer feel than everyone moving about. The food was delicious and they were extremely accommodating letting my granddaughter have her main course with our first course and desert with our main course and giving her options if she didn't fancy the choice on the menu although in her case she loved their food. All the staff were very friendly, very professional and efficient which made it very relaxed and enjoyable atmosphere. We were there over Easter and they served a wonderful gala dinner with no extra cost and left Easter eggs in our room much to the delight of my granddaughter. Food is served in the bar by the pool if you want lunch at the hotel. We took the train to Pompeii which was cheap and easy and rented audio guides. We took the jetfoil across to Capri and the boat to Positano on the Amalphi coast and caught the bus back and spent some time strolling around Sorrento. All of which were well worth doing. It was easier for us to do it independently as my granddaughter wanted to be back in time to swim in the late afternoon and it made it more interesting doing our own thing. We met quite a few of the guests and they were very friendly and pleasant and just added to the lovely atmosphere within the hotel. The hotel is very well run and all the staff were brilliant and we had a really enjoyable and relaxed week.

Owner Response, 27 Avril 2017

Dear sheboa Thank you for all that you have noticed about our hotel, our services and our staff. Surely for your next visit we will do everything possible to make your stay again on your liking. Greetings from all the staff and the management Ugo Di Maio

"Ideal Hotel in Sorrento"
englishitalyfan, 27 Avril 2017

This was a return visit having been, and reviewed, in April 2016. Once again five stars in every category. Room, cleanliness, food, pool at heated to 25C in April, staff, location etc. is just what we want from a hotel. Hourly shuttle to Sorrento always punctual, and takes only 10 minutes, so allows you to be in a more rural location away from the bustle of central Sorrento and gives the benefit of local walks into beautiful countryside with views over the Gulf of Naples, Ischia or further along over Capri. If you like bird watching you may see Bee-eater, Alpine Swift, Sardinian Warbler, Spotted Flycatcher etc. and the dawn chorus in April is amazing. I plan to return again!

Owner Response, 27 Avril 2017

Dear englishitalyfan Thank you for all that you have noticed about our hotel and this is the greatest satisfaction for our employees to read that our beloved customers are saying that they can not praise this hotel enough. For your next visit surely we will do everything possible for another unforgettable stay. Greetings from all of us and from Sorrento Ugo Di Maio

"Wonderful hotel lovely staff"
hammerfan1964, 26 Avril 2017

We stayed at this hotel in April. When we arrived we were given welcome drinks in the bar and from the time we arrived we were made to feel part of the Solara family. All the staff are charming nothing is too much trouble. The food In the restaurant is excellent with a large variety. Our room had excellent views across to the Isle of Capri. The hotel operates a shuttle bus service hourly which we made very good use of. It stops close to the train station where you can take the train to Naples or Pompeii. A short walk from the bus stop takes you down to the port where you can take a boat to Capri or a ferry to Naples. We had a lovely holiday in Sorrento, staying at the Solara. Looking forward to visiting again.

"A wonderful relaxing holiday"
Marilyn M, 25 Avril 2017

We have just returned from spending a couple of weeks in this beautiful, peaceful hotel. The holiday was great from beginning to end. Comfortable flights both ways with Thomson and then a really relaxing time in the hotel away from the hustle and bustle of Sorrento. All the staff without exception were very friendly and helpful. There was a great choice of food in the restaurant served by such cheerful waiters. The rooms were very comfortable and kept spotlessly clean. The hotel ran an excellent mini bus service into town every hour which took approximately 10 minutes from early in the morning to late evening. This made it very easy to explore the town. Thank you everyone in La Solara for enabling us to have such a wonderful holiday.

"Idyllic in every way "
CavChon, 20 Avril 2017

La Solara lived up to its reputation and exceeded our expectations in many ways. The food, service and cleanliness were excellent. The courtesy bus into Sorrento was always punctual and enabled us to feel connected to the 'hustle and bustle' of the town, as and when we so wished. The evening entertainment was pleasant enough and the gala dinner a great celebration of the hard work and effort of all who work in the restaurant /kitchens. We look forward to returning again soon.

"Extremly efficient well-run hotel..."
mairigoeswalkabout, 19 Avril 2017

Stayed here last week in March, had a lovely stay, holiday and weather lovely and sunny and made a good base to explore Pompeii, Herculaneum, Amalfi, Vesuvius, Positano, Capri. La Solara is classified in Italy as a 4 star hotel but with the attentiveness and efficiency of their staff from Reception - Massimo, Fabio and Tina, the Restaurant Manager and his team especially Nello and Frederico, the Chefs evening meal dishes, the cleanliness of the hotel, rooms, pool and even having our beds turned down every evening and leaving a chocolate on our pillows, we received a 5 star treatment, and can understand why this hotel has received such great reviews on Trip Advisor, it did not disappoint. The hourly courtesy bus was a great benefit too. If you chose to visit Sorrento, although approx 3Km outside Sorrento this hotel delivers a quiet relaxing stay.

"Holiday at the La Solara Hotel Sorrento. Roll over, then click to rate Excellent Title of your review"
Gerald B, 19 Avril 2017

We have recently returned from our 17th stay at La Solara..As always we were warmly welcomed into the large, airy and spaciously clean reception lounge and bar for a complimentary drink.Whenever you meet a member of staff you are greeted with a smile and buon giorno.The food is something special with multiple choices for each course.and all dietary needs are catered for.The hotel is immaculately clean inside and out.The rooms have compiimentary fresh fruit,tea and coffee.A gift of La Solara olive oil was a lovely gesture.The pool area has to be seen to be believed.The pool is really huge around 23 metres by 12. and again spotlessly clean.There are terraces either side of the pool with loungers and umbrellas.Towels are also provided.They NEVER run out of loungers.Everyone works really hard to make sure that all the guests go home with happy memories of a wonderful holiday.Thank you "La Solara family" so much .We can.t wait to return later in the year.Gerald and Bridget Broom Oxfordshire.

"Wedding Holiday"
Wadester1, 18 Avril 2017

We stayed at La Solara in April 2017 and had an amazing time. We were in Sorrento to get married so 28 of us stayed in the hotel. The staff were friendly and helpful and our rooms and hotel were spotless. The swimming pool was great as were the meals from the poolside bar. The hotel is out of the centre but the shuttle bus was fantastic and and ran on the hour to take the guests into the heart of Sorrento. The manager also surprised us with a bottle of prosecco on our wedding night. We would definitely recommend La Solara and look forward to visiting again in the future.

"Amazing hotel, wonderful staff"
RustyNuts2709, 16 Avril 2017

We came here for our anniversary and had a fantastic week. A lot of people we spoke to had been to the the hotel a few times before and came back as they loved it so much and we could see why. It was in a lovely location, the rooms were spotless and we had a terrace overlooking the pool, the lemon groves and the sea. There were young families, families with older children,young couples and middle ages couples as well. Everyone was so lovely and friendly and there was such a lovely relaxed atmosphere.The staff were lovely and couldn't do enough for us.The food was lovely, breakfast buffet, nice selection of poolside snacks/meals and a 3 course meal in the evening. The hourly shuttle bus was also very handy with a 10 minutes drive into the heart of Sorrento. I couldn't recommend this hotel enough, you'll love it!

"A real gem!!!!"
TomQ883, 11 Avril 2017

My wife and I visited this Hotel again in November right before they closed for the season. Our room was excellent. Very clean and neat as is the whole hotel. The breakfast in the morning was a real treat. The view was incredible of the Gulf of Naples. We used the shuttle to get into Sorrento which is so convenient.

"Excellent. Faultless."
BarryHaynes, 11 Avril 2017

This is an all-round first-rate hotel and I would thoroughly recommend staying here. We had a very spacious sea-facing room with terrace-balcony (complete with sun-loungers, table and chairs), and everything immaculately cleaned every day. Noise, internal or external, was never an issue. The decor, bedding, linen and furnishings were excellent quality. The room had a large, modern bathroom. There were ample toiletries and tea/coffee with kettle, plus a fully stocked mini-bar. There is also very efficient and free wi-fi in the rooms. The staff were absolutely first-rate, with great sense of humour yet very professional and with a keen eye for detail. It is this attention to detail which makes this such an excellent hotel. Nothing is left to chance! And nothing is ever too much bother; the staff are helpful in the extreme. Added to all this, the lounge and dining areas are very comfortable and modern and furnished to a very high standard and make for relaxing places to eat, drink and be merry! The food is excellent, from a vast breakfast spread covering a wide array of hot and cold food to sumptuous evening fare with both table d'hote and a la carte menus. Quality and quantity are second to none. There is also a very large swimming pool, heated and open from March onwards. It is one of the best hotels I have ever stayed in anywhere and I cannot praise it enough. It maintains an excellent standard and consistently so. In this area I cannot imagine staying anywhere else! Its location is excellent, ideally suited for walking the many coastal and mountain footpaths in the area as well as simply strolling into Sorrento, or tripping further afield to Herculaneum, Pompeii, Vesuvius, Paestum, Capri, Ischia and Napoli. Public transport is excellent in the area - strikes permitting!

"Beautiful Hotel Inside and Outside"
918curiosity, 11 Avril 2017

Old fashioned hotel with excellent interior colour and blue sea and winding road to look out, beautiful garden too. Italy appears to be more expensive than other med euro countries for holidays, wondering why? Happy to go back but taxi is min EUR90 one way for 3 travelling from Napel airport.

"Relaxing Week"
andrewwatts2017, 11 Avril 2017

Spent a week at La Solara at the end of March 2017, to have a relaxing and stress free week and we were not disappointed. It is difficult to find anything negative to say about the hotel and it's very professional staff. The room with a sea view was awesome, the food was consistently good, the hotel itself was clean and well laid out, the pool was huge (and heated) and the hourly shuttlebus into the main town of Sorrento was punctual and worked well. I found the staff were all very helpful, friendly, professional and they all seemed to really enjoy what they were doing. A sign of good management perhaps. We had a wonderful week at La Solara and will consider returning in the future.

"Welcome return to La Solara"
chrisatinaD, 10 Avril 2017

We have stayed at La Solara many times ,returning recently after a gap of five years. We were delighted that the standard of all aspects of the hotel had remained as good as ever. The accommodation, food and all staff are of the best quality we have ever experienced . We shall not leave it another five years before we visit La Solara again. Thankyou

"Gluten and sugar free with no fuss"
frankie57, 06 Novembre 2016

Thank you, I needed a restful break and got it. We were upgraded to a view of Capri, with large balcony with deck chairs. Big double bed and large room, tea making, bath, good sized TV. Shuttle every hour until 11.15, very good and friendly service. Sorted out my gluten free and sugar free needs efficiently and with care, staff so good at making us feel looked after. Everyone made to feel special.

Owner Response, 06 Novembre 2016

Dear frankie57 Thank you for your comments on LA SOLARA and it is a real pleasure for all the staff and for me. This flatters us and helps us to always give the best to our beloved guests. We are waiting for you in the near future and we will endeavor to make your stay with us once again memorable. Greetings from all of us Ugo Di Maio

"Nice hotel outside Sorrento"
Tera S, 05 Novembre 2016

I stayed in this hotel 1 week to relax before taking a class in France. I wanted a quiet hotel with a great pool, and this hotel was great for that. Pros: - Excellent pool with lots of well-maintained deck chairs. - Food was good, prices were reasonable for the high quality. - Service was great. The employees knew my preferences after only a few days. - Sunday night they had a special dinner on the pool deck. The food was amazing and the staff was singing at the end. Very cool. Cons: - Located outside the city of Sorrento. The hourly bus was prompt, but you had to plan around the bus schedule. Too far to walk from the city to the hotel, and the road was windy and dark at night. Taxi to the hotel was ~40 euros. - Most of the other guests were on all-inclusive meal plans. The restaurant seemed to be geared toward that model. I felt awkward going to dinner not having an assigned table number because I wasn't there as part of a package. The hotel facilities were great and the staff were friendly. The bed was hard, but that seems to be the norm in southern Italy. Very quiet at night. Wi-Fi was good, I got some work done with no drop outs. I would stay there again if I couldn't find another hotel in town with a great pool. I mainly went there for the pool and it didn't disappoint.

Owner Response, 05 Novembre 2016

Dear Tera S Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. For the sleep quality we have the possibility to change hard mattresses with soft mattresses, if required, and I'm sorry that you have not asked the reception to change them. Having the majority of our guests (80%) half board including dinner, knowing the goodness of our cuisine, throughout their stay to give the best service is assigned a table for the period that they are with us. Our a la carte service, for our guests on bed and breakfast, is available from 12.00 to 22.00 and we are more than happy they feel the goodness of our cuisine at a moderate price. The management and staff all try to preserve this for our guests in the future and look forward to having you back in the near future. Thank you from all the staff and the management. Ugo Di Maio

"Fantastic Stay"
DavinaLB, 01 Novembre 2016

We chose this hotel due to the previous reviews being so positive. They were not wrong, we were a large party of 10 on holiday celebrating my parents 50th Wedding Anniversary and they were made to feel special by the fruit bowl and fizz that awaited them. All the members of staff we encountered were friendly and helpful, especially in the dining room where we had a few requests for plain food after a bout of illness that our children must have bought with them. Even at the end of season, when all the staff must have been longing for a break they still managed to be cheerful and the hotel was spotless. The pool was particularly good as it was really warm, clean and still open at the end of October. The hourly shuttle into and out of Sorrento is a fantastic bonus and so convenient, especially as it would be quite a trek into the main shopping area. I would definitely recommend you stay here if you're looking for a clean, relaxed, friendly holiday.

Owner Response, 01 Novembre 2016

DavinaLB We can only write ""GRAZIE"". The entire staff thanks you for all that you have highlighted. This makes us happy and makes us work with new energy. We look forward to your next stay with us. CIAO from Sorrento The entire staff and management Ugo Di Maio

"Perfect tucked away from the crowds"
BCUandaway, 01 Novembre 2016

Large room with balcony. Heated pool. Hourly minibus into centre of Sorrento (too far to walk). Fabulous breakfast. Really great customer service from all the staff we encountered. Highly recommend. If arriving by train minibus picks up 3 minute walk away.

Owner Response, 01 Novembre 2016

Dear BCUandaway Thank you for your nice words. Everyone of us are waiting for you on your next visit and we will certainly do our best and try to have always with us when you will be in Sorrento. See you soon The entire staff and management. Ugo di Maio

"Quite simply great service, superb food"
rrollins1, 31 Octobre 2016

Quite simply great service, superb food & wine and a relatively large pool for the area. The perfect base for exploring the Neopolitan Riviera and it's fascinating sights. Thanks for a wonderful holiday!

Owner Response, 31 Octobre 2016

Dear rrollins1 The entire staff thanks you for all that you have highlighted. This makes us happy and makes us work with new energy to have more and more friends who return to us year after year. We hope to see you again soon. The entire staff and management Ugo Di Maio

"bella bella, La Solaro magnifico what a wonderful hotel."
ozberthove, 31 Octobre 2016

This is a lovely hotel and the staff are fantastic, the free bus into town takes about 10/15 minutes and runs every hour back and forth and drops you very centrally near the main square; I would definitely go back.

Owner Response, 31 Octobre 2016

Dear ozberthove Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this little bit of heaven for our guests in the future and look forward to having you back with in the near future Thank you from all the staff and the management. Ugo Di Maio

"Couldn't fault, just not for us"
jandmoz, 31 Octobre 2016

This is a really lovely hotel. The staff, every one of them are attentive, responsive and helpful. It is spotlessly clean and the rooms are lovely. We had a gorgeous sea view room, albeit a tiny balcony. We just didn't really like the waiter serviced dinner, a bit stuffy for us. It felt like a cruise on dry land. Imilely the pool bar at lunch time. Thi I no reflection on the staff they were wonderful and we realise that a lot of people enjoy this waiter service. We enjoyed breakfast very much. It is a way put of town but the courtesy bus is fantastic ... honestly there is no fault to be found. Thank you to all

Owner Response, 31 Octobre 2016

Dear jandmoz We thank you so much for the precious time spent on commenting your stay. Thank you, as well, for reporting that you had, again, an excellent stay. We are continually striving to improve the hospitality we offer and comments from our guests are always welcome. The variety and meticulousness of our services mean that we are able to guarantee all our guests a pleasant and satisfying stay. Till your next visit, Best Regards from all of us Ugo Di Maio

"Good to return!"
Barbara P, 31 Octobre 2016

We stayed at La Solara the first two weeks of October and for the second time this year. We received a warm welcome once again and we keep returning because nothing is too much trouble for the staff. The hotel is immaculately clean, the service is excellent, and the overall ambience is calm and relaxing. For us, the highlight of our stay has to be the quality and variety of the food. The hotel wi-fi signal is good. Evening entertainment is offered on a couple of days, which is just right. The out of town location offers great views if you have a sea view room, and it is easy to get into Sorrento on the courtesy bus. We shall return!

"Amazing stay!!"
Mavis R, 29 Octobre 2016

My husband and I enjoyed a holiday from 21 - 28 October 2016 at La Solara with our daughter, son in law and grandson. They had stayed twice previously and were eager to take us with them. Our expectations were very high as we had heard so much about the hotel from them. It excelled our expectations in every way. The staff, without exception are amazing, so busy, but time for everyone, young and old. I cannot pick out individually really members of staff as they are all so friendly, welcoming and make you feel so special. Having said that, I could not submit a review without a mention of Peppe who is an absolute delight. He is so happy and friendly with everyone and it is so obvious that he loves his job (keep it up Peppe you could finish up in complete charge of the Best Western group)! The other staff people, Nello in particular, he remembered our grandson from previous holidays which is really nice also on an evening of entertainment it was a delight to hear the bar waiter do a rendition of Elvis, very nicely done and entertaining. Peppe to our surprise was also very melodious! The cleanliness of the hotel is to be applauded,, not a speck of dirt anywhere, bedding and towels immaculate and a chocolate left on the bedside tables each evening, (by fairies perhaps, wouldn't be surprised as the hotel itself feels very magical). The food is lovely and presented so well. The gala evening was a joy and a complete surprise to my husband and myself. The chef's all lined up afterwards to great applause and justly deserved. The swimming pool is heated and in October this was greatly appreciated. Having said that the weather was lovely all week except for one day of rain and a thunderstorm.The shuttle bus was greatly appreciated also and the drop off point in Sorrento was central and near the railway station etc.,I cannot praise the hotel staff enough for making our holiday with our family one to remember and hopefully we will return (soon as possible)

"Great hotel"
Katie H, 27 Octobre 2016

Amazing views, really friendly staff, pool lovely, great shuttle service - which you couldn't stay here without. Great choice at breakfast. Only criticism is that the decor is slightly dated. Would recommend staying here, as long as you're not looking for a lively hotel.

Owner Response, 27 Octobre 2016

Dear Katie H Thank you very much for your deductions and we are very pleased to read such comments of our customers and that the hard work of our staff is appreciated. We always try to give our best to make your stay as pleasant as possible. We hope by your next visit you will appreciate the update of our Hotel. Greetings from Sorrento and from all of us Ugo Di Maio

"Exceeds expectations"
ItalianophileYarm, 26 Octobre 2016

Friends and reviews highly recommended this hotel. It completely exceeded expectations! The staff were friendly and went out of their way to be helpful. The food was wonderful quite simply the best hotel food we have ever eaten. Already planning to return.

Owner Response, 26 Octobre 2016

Dear ItalianophileYarm We are all happy to have satisfied your desires. We hope that this will be also in the future. Surely we will do everything to make your stay with us always to your liking. Greetings from all of us Ugo Di Maio

"Brilliant!"
CASTORIANS, 26 Octobre 2016

Our 3rd visit to this superb hotel in beautiful Sorrento. From the second we arrived with a hug from Peppe to the moment we left our holiday was excellent. Service is the watchword of La Solara and it succeeds in every way. The staff are brilliant, nothing is too much trouble for them. The hotel is beautiful, from its' position overlooking the Bay of Naples to its' well appointed rooms and public areas.. The food is wonderful and dinner each night is eagerly anticipated. We love that the staff always remember you. We will return again. Thank you to Marcello, Nello, Franco, Angelo, Peppe and all the staff who made our holiday so enjoyable.

Owner Response, 26 Octobre 2016

Dear CASTORIANS Thank you very much for your deductions and we are very pleased to read such comments of our customers and that the hard work of our staff is appreciated. We always try to give our best to make your stay as pleasant as possible. We hope to revisit in the near future. Greetings from Sorrento and from all of us. Ugo Di Maio

"Wonderful!"
JacquiS S, 24 Octobre 2016

We have just had 1 week at the Hotel La Solara and it was absolutely wonderful!The staff are professional, efficient and so very friendly, and that is ALL the staff that we met, the reception staff were so polite and efficient, the housekeeping staff always smiled and spoke and do a fantastic job keeping the beautiful rooms so very clean, the waiters were brilliant, again efficient with a wonderful attitude which creates a real joy to enter the restaurant. The food was gorgeous and plenty of it, the gala night was nice where we could see and appreciate the chefs who obviously work so very hard behind the scenes.The bedrooms were well appointed, lovely,quiet,clean and the beds exceptionally comfy,the tea/coffee facilities in the room were much appreciated too, and the view from our sea view balcony was picturesque.At the end of our holiday I know most people do not want to leave but we Really didn't want to leave. I know this hotel has a lot of repeat clients and I can see why. I can usually find fault with something but I can honestly say that I couldn't here, we just loved it! Please keep up the good work Hotel La Solara, you are doing everything right!

Owner Response, 24 Octobre 2016

Dear JacquiS S What can we do if not thank you very much for your comment. We are grateful for the kind words had for our staff and for our hotel. We are already awaiting to have you with us again in the near future and try again to give our best performance. Greetings from Sorrento and from all of us Ugo Di Maio

"lovely hotel away from busy sorrento"
43j, 24 Octobre 2016

Just returned from a lovely stay at this hotel.The staff were very polite and friendly. The welcome drink was very nice before we went to our room, and we received a nice surprise of a bottle of bubbly and some snacks to our room for our wedding anniversary. The food was very good with lots of choice and a good salad bar to help yourself too. The hotel bus was needed to get down to Sorrento always on time, you can walk down to Sorrento but the road is narrow with busy traffic,if you ask you can get dropped of part way down where the footpath starts it's a lovely view from there. You can get buses and trains from Sorrento to lots of places like Pompeii and Amalfi. Just want to say thank you for a lovely stay.

"Great for a Relaxing stay"
Helen W, 22 Octobre 2016

Just returned from a week here. The hotel is set high up on the outskirts of Sorrento town, the views are stunning over the sea. As there is only 58 rooms, there is a homely feel. There was a bottle of Champagne and canapes in our room when we arrived (we were celebrating a special occasion) and our room which was spacious and clean over looked the pool. The food in the restaurant for dinner is lovely, has a great selection and service is excellent. The pool is big and there is ample loungers for guests. Food in poolside bar isn't up to the same standard as dinner unfortunately. The shuttle bus service into town is excellent. Hotel doesn't appear to take cash, which we found frustrating at times as we would have liked to pay as we go, although reception will provide an updated bill at any time.

"Lovely Hotel but not as quiet as expected !"
Lifebeyond70, 22 Octobre 2016

This is a lovely small hotel with good food, very clean and a very friendly atmosphere. It is a few miles outside Sorrento but the excellent courtesy mini bus operating hourly in and out of Sorrento from 0745 until 2315 more than compensates for this. The nature of the Hotel means that people mix well, new friendships were formed and everyone seemed to enjoy themselves. One thing not apparent from the website/brochures is that this Hotel is on quite a busy and noisy main road. We had booked this holiday 11 months ago through Thomsons and requested a quiet room on a high floor with a sea view and balcony (for which we paid extra) - previous reviews I had read suggested this was a good option ! It was disappointing therefore to be allocated a room on the first floor, directly over the main entrance. During the first few days of our holiday there was not air conditioning on (apparently it gets switched off at the end of September), and the room was very warm at night. Leaving the patio door open meant being disturbed at night by late arrivals and deliveries to the Hotel - not a very good night's sleep ! After requesting that the air conditioning be turned back on, this was done, and things were slightly less noisy, but I would still have preferred a quieter room even if it meant not having a sea view !

"Another wonderful stay at Hotel La Solara,"
Lancslass2010, 19 Octobre 2016

Thank you to everyone for making my 60th Birthday a time I will always remember and our 7th holiday as perfect as ever. It was lovely to see all of the staff again, who are a credit to this hotel, each and everyone one of them, their service and hard work is exemplary. This hotel is perfect in every way from the attentive staff, to perfect surroundings just outside busy Sorrento, there's a complimentary bus service. A lovely hotel, the rooms are spacious and clean. We had a sea view room and terrace on the 3rd floor. The food in the restaurant is superb! There is an enormous pool and excellent bar service. Entertainment is provided three times a week. We cannot wait to return for our next visit, many many thanks to everyone

"Lovely Hotel"
164NP, 18 Octobre 2016

I booked this hotel after reading about it on this site. The hotel is extremely clean & well looked after. The food is beautiful & the chefs make some beautiful Italian dishes. Most of the waiters are brilliant & nothing is too much for them. One waiter though gets a bit moody & the plates are dropped in front of you! That same waiter doesn't wait for you to finish the food before he removes the plate from you! We found this extremely rude & asked him if he'd wait until we finished. After that he left the dirty plates on our table for almost 15 minutes between courses! The bedroom was a lovely size & the cleaners kept it spotless. The only problem I found was that the bed was so hard & uncomfortable, I didn't sleep properly for the entire duration my holiday. I ended up going home very run down & exhausted!

Owner Response, 18 Octobre 2016

"Dear 164NP, Thank you for your comment and for your kind words for our staff, our service and LA SOLARA. I'm sorry for the behavior of a waiter to you and not knowing who was I am sorry that I can not take a disciplinary action against him. For our hotel the customer is the king and should be treated as such. Will be my care to investigate to make is that this case is the first and the last. I'm at your disposal for everything related to this case. For the sleep quality we have the possibility to change hard mattresses with soft mattresses, if required, and I'm sorry that you have not asked the reception to change them. Our hard work is rewarded by your comments and we are proud for what we may offer to our valuable guests. We hope to have you again with us in the near future. Greetings from Sorrento and from all of us Ugo Di Maio"

"45th wedding anniversary"
greekyb, 16 Octobre 2016

What a fabulous holiday. Everything was first class, super hotel, fabulous food, excellent decor and surroundings. Scrumptious food. First class staff in bar, restaurant and reception. First class all round. 11 out of 10.

Owner Response, 16 Octobre 2016

Dear greekyb Thank you for your positive feedback. It is very rewarding to receive such good comments and I know that all our staff at the La Solara, appreciate them greatly. Such feedback as yours, encourages us all here at this Best Western Hotel to strive for even greater customer satisfaction. We all look forward to welcoming you back to the La Solara Sorrento in the not too distant future. Kindest regards Ugo Di Maio

"Fabulous !"
rozf60, 15 Octobre 2016

We have just spent five days at la Solara for our 35th wedding anniversary.We chose it for its excellent reviews and how true they are . On arrival you are greeted with a glass of fizz while your cases are brought up then you can check in at your leisure .Every single member of staff was happy friendly and very helpful. We had a room with a wonderful sea view and a huge balcony with sun beds and a table and chairs.We also had a lovely fruit basket as I had emailed to let them know it was our anniversary.The whole hotel is spotlessly clean as are the bedrooms . The pool area is very sunny and you can have a nice lunch out here too .The food was excellent and a new menu daily with plenty of choices and fabulous service . The part we found so nice is that all the guests chatted to each other and shared tips of trips and places to visit . The hotel bus was a great idea and we used it every day to pop into Sorrento in about ten minutes . I can now understand why so many guests return each year. Well done la Solara we look forward to coming back .

Owner Response, 15 Octobre 2016

Dear rozf60 Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you back with in the near future. Thank you from all the staff and the management. Ugo Di Maio

"Autumn Break"
Mikeyd303, 14 Octobre 2016

Please disregard the Best Western reputation, this hotel is superb. Great facilities and a great location. All staff were very knowledgeable and helpful. The hotel occupies a space on the hillside overlooking the Bay of Naples just outside of town. A courtesy bus running on the hour form 07:00 until 23:00 each day means that is an advantage not a drawback. We stayed half board and were very impressed by the food, if for some reason the menu does not suit on any given day just advise the waiters and they will ensure you get something to suit you. It has to be said they also cater for those with dietary requirements too, just tell them in advance. The pool is heated out of main season and is service by its own bar and snack facility. Overall a great place to stay with attentive, helpful staff.

Owner Response, 14 Octobre 2016

Dear Mikeyd303 The entire staff thanks you for all that you have highlighted. This makes us happy and makes us work with new energy to have more and more clients who return to us year after year. The entire staff and management Ugo Di Maio

"Lovely hotel, ideally located for peace and quiet"
TheKayfamily, 14 Octobre 2016

We stayed here as a family of 5 in August 2016. I read the reviews with interest prior to making the choice to stay here, and went armed with this information and wondered whether it'd be that good. I like to keep the reviews I write factual rather than emotional, so here goes... The welcome was first class, after a 2 hour journey from the airport (I kid you not - in august it's traffic hell ) we were greeted to prosecco and nibbles in our room, whilst the children and my dad had a beautiful fruit basket awaiting them. The waiters in the restaurant were lovely, especially Franco, Nello and Marcelo. The only downside for us that one of the waiters went from being attentive and funny to a sullen moody, and quite rude person towards the end of our stay..not the kind of memory you want to leave with really after paying so much for a holiday. Good points: food, majority of the staff, cleanliness and location. gala dinner was lovely Not so Good : Bar Prices ( twice that of Best Western in rome), lack of ambiance in the evening other than twice weekly "cabaret" of sorts Really good shuttle bus service every hour in to Sorrento. You can get the bus at 9.15 after dinner and get the last bus back for something to do in the evenings There is a launderette just as you get in to Sorrento, if you ask the driver he will drop you there and also pick you up on his way back round to the hotel. Highly recommend this rather than taking too much clothing, very reasonable rates You can opt to have a 3 course lunch instead of dinner if you'd rather go out in the evening Pool Bar prices for food were very high - especially if travelling with children - sharing a toasted sandwich with fries or a pizza is a good option We asked the hotel to book a boat trip for us, as we didn't like the look of the tourist trips. this was an excellent move and we end ed up going out on Salboat - see my review on the Salboat page - it was amazing

Owner Response, 14 Octobre 2016

Dear TheKayfamily Thank you for your comment and for your kind words for our staff, our service and LA SOLARA. I'm sorry for the behavior of a waiter to you and not knowing who was I am sorry that I can not take a disciplinary action against him. For our hotel the customer is a king and should be treated as such. Will be my care to investigate to make that this case is the first and the last. I'm at your disposal for everything related to this case. Our hard work is rewarded by your comments and we are proud for what we may offer to our valuable guests. We hope to have you again with us in the near future. Greetings from Sorrento and from all of us Ugo Di Maio

"great location and friendly staff"
colin h, 12 Octobre 2016

We stayed for 11 nights and after our initial disappointment of a balcony room with no view at rear of hotel was dealt with by reception staff upgrading us to a pool view balcony room we had a great stay. The hotel was spotlessly clean and having towels changed daily and bedding almost as frequently was a great plus with my wife. The staff were always on hand to help, and nothing was too much trouble for them. The restaurant was bright and airy and there was plenty of space btn tables. the self service breakfast was continually replenished and the evening meals always had plenty of choice for my wife who is a coeliac. Our only grouse was the mattress was very hard, but we accept this is a matter of choice and the hotel cant please all guests. This hotel certainly deserves its high trip advisor rating

Owner Response, 12 Octobre 2016

Dear colin h Thank you for the nice words had for our hotel We regret that you have not found the mattress to your liking. This was our negligence in that we have a choice of mattress / pillow soft or hard and that is not well-publicized. For your next visit we will do everything to make your stay completely to your liking .. Greetings from all the staff who appreciated your words and the management Ugo Di Maio

"Best Western Hotel La Solara Sorrento."
Gerald B, 12 Octobre 2016

We have recently returned from our 16th holiday at this lovely hotel.On our arrivel we were warmly greeted by the staff members as we met them again. As always the food was excellent,and beautifully presented.and plentiful.The hotel itself is sparkingly clean and spacious..The pool area is well furnished with plenty of sunbeds and complimentary towels.There is also a lovely terrace with tables and chairs.The staff are all excellent ,very helpful and kind.We have already booked for next year,but you can only find out just how lovely this friendly and happy!!!hotel is by visiting yourselves..GH.and B.B.Oxfordshire UK

"Nine stays at the same place should tell you all that you need to know."
Dids24, 09 Octobre 2016

Where do I begin? My La Solara experience started back in 2003, when my wife, myself and our 16 month old daughter dipped our toes in Italian waters for the first time by selecting this (my wife's choice, not mine) for a spring break. I recall my groan as after a coach transfer we were confronted by a steep slope up to the hotel. I need not have worried however as a then younger Massimo took our cases, put them in an electric trolly and they were swifted away, leaving us with a short walk to our destination. We fell in love with the place there and then but it's not just the hotel, it is of course spotlessly clean from top to toe, there's never anything out of place and the rooms are comfortable but what makes this place however are the staff. I'd love to mention each and everyone we've encountered over the years but the list is long. However, from management down you will not find a better set of people anywhere else and I count myself lucky to have them all as close friends. I cannot wait to visit this jewel for the 10th time and reacquaint myself with its charm, views, wonderful food and the best set of staff it has been my pleasure to encounter. I've read reviews from some who've complained about the road outside, the traffic on it, the fact that a 10 minute bus ride is necessary should you wish to visit Sorrento, if that's all you can find to moan about then you need to readdress your life. Just embrace the hotel, it's surroundings and wonderful staff. We do and that's why we keep returning.

"Fantastic Time"
Steve095, 07 Octobre 2016

Right from the very start when we arrived at 10pm to find plates of locally produced food waiting for us, to the end of our 7 day stay we were completely looked after by the Hotel and it's wonderful staff. Nothing is too much trouble for them, they go the extra mile time and again. The Hotel is ten minutes by free shuttle bus to the centre of Sorrento (10 out of ten for the bus and its driver) we preferred to be able to get away from the hussle and bussel of the town. The pool is large with plenty of space as the hotel only has 58 rooms. Evening meals are waiter service same for Sunday's gala dinner, all of this is a real treat with the food being excellent. Room spacious and very clean with a sea view. We met lovely people and had a real fun time with them, we cannot find fault with anything and wish all of our holidays could match this one. We will definitely return and can now understand why there are such rave reviews on Tripadvisor THANKYOU

"Excellent base for exploring the Sorrentine peninsula on foot"
Alison S, 07 Octobre 2016

It may not be the prettiest hotel, but the wonderful staff keep La Solara spotlessly clean and truly look after their guests. The meals were much better than we expected, with a good choice for each of the three dinner courses plus a tasty salad bar every evening for an additional first course. Our room (316) was spacious, with a balcony overlooking the pool and a well appointed bathroom. The wi fi worked well for email and digital newspapers. We recommend the free Italian lessons (Tuesday and Thursday 3pm-4pm) with Salvatore in the airy and comfortable hotel lounge. Being a little way out of town meant that we weren't disturbed by traffic noise and we enjoyed walking down to the local beach for a swim at the end of the afternoon. When we asked at Reception about local walks they supplied us with the Sorrento Country Walks map and we enjoyed exploring the olive groves and lemon farms on foot away from crowds and traffic. Sturdy footwear is recommended and, since the terrain is extremely up and down, the cooler September temperatures were ideal.

"Superb hotel"
Alan G, 04 Octobre 2016

Just returned from a week at the La Solara and can thoroughly recommend the whole experience.Excellent helpful staff in all departments,free shuttle bus hourly to Sorrento (2 miles),food on half board basis couldn't be faulted,buffet breakfast and varied nightly menu all cooked to perfection and served very professionally. We upgraded to a sea view room which was well worth it for a fantastic view over blue blue Med. A great break at a great resort.

"perfect five day break"
Chittocks, 03 Octobre 2016

what a loverly relaxing place to stay the staff are excellent nothing is to much trouble it is placed just outside Sorrento in a very peacfull location there is a mini bus goes down to Sorrento every hour free of charge which was a god send and is only ten minuites away it is the cleanest place I have everstayed what a fantastic break it was will be going back

Owner Response, 03 Octobre 2016

Dear Chittocks Thank you for your nice review and for the excellent words had for all of us and for La Solara. Your suggestions will certainly help to give a better service. In awaiting to have you with us again the near future we send our best regards Ugo Di Maio

"Comforting"
checken, 03 Octobre 2016

Clearly attempting to inform potential travellers about 'La Solara' and highlighting all the positives is a difficult task particularly when so much has been written before. However I will add my perspective based on personal experience. It is situated 3klm form Sorrento Centre, therefore away from the hustle and bustle in a quiet little spot and the centre can easily be reached by the hotels courtesy bus. It is not swanky or modern but rather has an old world charm, comfortable and safe, reassurance for those guests who want this more than all the 'bells and whistles' that others may offer. Is it not comforting to know that at any time of day you can wander to the pool and find numerous sun beds and the big decision is where to sit!. People choose hotels for many different reasons, surroundings, the views, quality of the food (and La Solara has these) but what makes this Hotel different is without doubt the staff, helpful, attentive and with a genuine caring attitude. Guests return year after year and to many it's like having an extended family and the staff always provide a warm welcome 'new or old. Sorrento and the Amalfi Coast is a beautiful part of Italy, with so much to see and do, which is why so many people return year after year. Surely sitting in Tasso Plaza with a glass of wine watching the world go by is a pleasant experience. How would I sum up La Solara, well it's like an old pair of slippers, safe, warm and comforting, with good food, lovely views and really nice people who look after you. Would I go back..............I've just booked! K.Tabram

Owner Response, 03 Octobre 2016

Dear checken ( La Solara is like an old pair of slippers, safe, warm and comforting, with good food, lovely views and really nice people who look after you). Thank you for your comments and for your kind words for our staff and for our service. We can not do anything else to say “ THANK YOU AND WAITING FOR YOU AGAIN NEXT YEAR” Greetings from La Solara Ugo Di Maio

"Great little hotel with a friendly family feel"
jon b, 03 Octobre 2016

Nice friendly hotel. Many of the guests had visited many times over the years and were welcomed back like old friends. Excellent food, with great quality and variety. Lovely, clean swimming pool and fantastic views. Only problem with our visit, was the very hard and uncomfortable beds.

Owner Response, 03 Octobre 2016

Dear jon b Thank you for your kind words towards our hotel and our staff. Your deductions are read with pride by our staff and give them the incentive to continuously improve their performance. For the sleep quality we have the possibility to change hard mattresses with soft mattresses if required and I'm sorry that you have not asked the reception to change them. We look forward to your next visit. Best regards from Sorrento Ugo Di Maio

"Best Western - When Best is Best"
Wrightgl, 02 Octobre 2016

Wow, what a brilliant week. I have stayed in many hotels over the years, but ALL the staff in this hotel have an attention to detail and respect for the customer that goes the extra mile. Just ask and nothing is too much. The food is fabulous, don't bother eating out at all. The evening meal was seriously good and made for the highlight of each day and the Gala Meal was simply perfect. This is an excellent hotel, run very professionally and it's clear that all the staff are well trained, are clear about their role and what is expected of them and the result is perfection. Our stay was excellent and it was a real pleasure to stay at Hotel La Solara.

Owner Response, 02 Octobre 2016

Dear Wrightgl thank you for the beautiful deductions about our hotel and our service. We try every day to improve and we are very pleased that our guests approve our work with their fantastic opinions. Greetings from all the staff Ugo Di Maio

"Holiday for one week at La Solara"
Karen C, 02 Octobre 2016

A fabulous traditional hotel which is a five minute drive from the centre of Sorrento on the courtesy bus provided. A warm welcome awaits with a glass of champagne to kick start your holiday. The hotel is spotless and the staff are very warm and friendly helping you to feel at home. The swimming pool and sunbathing area is fab with unspoilt views! It is understandable why so many guests are repeat visitors. I hope to return some day! Thanks again for the hospitality and a wonderful bonus to be staying in a sea view room! A very special holiday ??

"So good we returned 2 years later."
platzyVancouver, 01 Octobre 2016

When we decided to return to Sorrento we knew that we wanted to stay in the same hotel we had last time. We were again treated so very well by the staff. Nothing was too much work for them to do to make our stay memorable once again. We appreciated Massimo, at the front desk so very much for all his help. While the hotel isn't in the centre of the Old Town, the shuttle service is good. Staying in this location is nice and quiet. The breakfast buffet has a wonderful selection of foods and drink and the staff there making an effort for all the guests to feel welcomed.

"Truly amazing"
k55979, 30 Septembre 2016

Wow! What an amazing hotel. We immediately felt welcomed when our luggage was taken care of and brought up the steep hill for us; and we also received a welcome drink of champagne before we checked in. The rooms were basic, but very clean and had everything we needed for the duration of our stay. The waiter service for the 3 course evening meal was a lovely surprise and the food was all delicious! The staff all work so hard and are very approachable, they strive to ensure you have a wonderful time and absolutely nothing is too much trouble! I will be recommending this hotel with no hesitation to others! Keep up the good work! The one thing I will say, but of course is only a minor issue is that the wifi in the bedrooms isn't the best.

"Another happy and successful trip"
Kevin D, 28 Septembre 2016

We stayed here October 2015 and it was so good we went back this September 2016. The hotel is so clean it is better than most hospitals, I have never stayed in a hotel as clean as this. The staff just cannot do enough for you and always with a smile. I am sorry if people do not like this hotel but I really cannot understand some of the negative comments. If you have a problem you just have to tell the desk and they try their very hardest to sort it out. The pool is excellent with a fabulous snack bar, the food is amazing and if you leave the dining room hungry then you really are being very picky it truly is restaurant standard with a brilliant salad bar and the gala nights are superb. In my opinion this is a four star hotel masquerading as a five star the staff are fantastic and Marcello runs a fabulous restaurant. As I said earlier we have stayed here before and we will be back for that I am sure. Do not be put of by the fact that the hotel is not in the centre of the town, the free shuttle bus is every hour though out the day and you can set your watch by it. If you are looking for relaxation and a truly memorable holiday then you cannot go far wrong with this hotel.

"Pleasant - but not central Sorrento"
SoniSquared, 26 Septembre 2016

My sister and I visited this hotel recently and overall impression was that it was ‘pleasant'. We arrived late on a Monday night (around 11.30pm) and we were greeted by the lovely Antonio. We were quite hungry at this point and he informed us that the kitchen closes at 9pm and so we couldn't get anything to eat. But he still checked with the kitchen staff and said they could whip us some sandwiches. We said no in the end because my sister is gluten intolerant (abbreviation: “GI”) and she didn't fancy GF bread and as we were quite tired anyway, we decided to go to bed. The room itself was not what I am normally used to… I normally choose hotels that are quite modern looking/contemporary and the décor was not exactly my style, but we quickly got used to it. We thought as we were in Sorrento, it just wouldn't feel right if we didn't have an “Italian” feel to the room. The tub in the bathroom was quite small and whilst showering I kept hitting the screen and the shower head/taps which was a little annoying but hey ho, not a big deal. The TV in our room had only 2/3 English channels which actually became our saviour for one of the days because my sister was not well so we ended up staying in our room for the whole day. On the first night, I was awoken at 3am because I could hear the couple upstairs arguing and throwing things around in their room!!! Obviously this is not a reflection on the hotel but made me think gosh these walls are super thin! I managed to go back to sleep amidst the arguing (luckily I could not understand what they were saying!) and then was awoken at 9am by the maid. Our room was situated right next to the store room on our floor so each morning we were awoken by the store room opening and closing and sometimes the hoovering! Slightly annoying but we thought never mind. On the first morning we were there, we went downstairs for the free breakfast that the hotel offers. Before I talk about the breakfast itself, I think I should add here... and this is not by any means a bad thing, just an observation I made. Me and my sister seemed to be one of the few young people staying in this hotel (we are in our early 30s) and I think we sort of stuck out a little bit. It seemed to me that most people in the hotel were much older (ages 50+) – and everyone seemed to know someone there! Reading the other tripadvisor reviews, it seems that there are a lot of returning guests…so I am sure people have made friends here which is actually quite sweet. Again, this is not a bad thing, it's simply an observation I made. So, the actual breakfast… there were teas, coffees, juices, yoghurts, pastries, toast, eggs (only scrambled however), a meat dish too (different each morning), fruit. As my sister is GI, the staff did give her GF toast which was nice of them. The staff at breakfast were always very chirpy and friendly. My only suggestions to improve the breakfast would be to include an omelette station (some of us don't like watery scrambled eggs) and extending the breakfast time - it would end at 10am which was a little frustrating especially if you wanted a little lie in and get ready before coming downstairs. The hotel has a very reliable and free shuttle bus service into the centre of Sorrento which ran hourly. The last bus to come back to the hotel from the centre was 11.15pm. One bit of advice here… try to use the bus when coming back. We took a taxi once from the centre back to the hotel and we were charged 25 Euros for a 5 minute drive! All in all, it's a nice hotel and staff are super helpful. I think for us personally, it was a little too far from the centre of Sorrento for our liking because we relied heavily on the shuttle bus. I felt like we were constantly looking at the time to ensure we didn't miss the last bus, especially if we were in the centre of Sorrento having dinner.

Owner Response, 26 Septembre 2016

Dear SoniSquared Dear Adventure Machine, I thank you for your review and certainly we wll take note of your suggestions even though for us it is better to know immediately our faults to improve immediately our services. For your next visit to Sorrento center at the end of your stay we would like to know if you had longing of our Hotel. Best greetings from the entire staff and management Ugo Di Maio

"Bright, clean, comfortable"
Mike O, 25 Septembre 2016

This hotel is a pleasant respite from the busy activity down the hill in Sorrento. It's worth the shuttle ride to be in a quiet spot up in the green hills. We were delighted by the attentive service provided, especially grateful to Giovanni, Antonio and Massimo. Our balcony was a little outdoor restaurant where we could enjoy the wine and treats found in the town. The breakfast provided was first rate and the dinner menu and service top notch too.

Owner Response, 25 Septembre 2016

Dear Mike Thank you for your comment and for your kind words for our staff, our service and LA SOLARA. Our hard work is rewarded by your comments and we are proud for what we may offer to our valuable guests. In awaiting to have you again with us to spend an unforgettable stay with us. CIAO from Sorrento and from all of us Ugo Di Maio

"A wonderful time had by all"
Andrea C, 25 Septembre 2016

This was our first holiday in Italy and stay at la solara but it will not be our last. From the moment we stepped through the entrance doors to the hotel we knew we had made the right choice as we were greeted with a warm welcome and a nice ice cold glass of prosecco and a glass of fruit juice for our 9 year old daughter, which was very welcoming. As we were also celebrating our anniversary during our stay we had a lovely surprise of a chilled bottle of prosecco and a bowl of fruit in our room a very nice thought from the management. We were blown away at every element of our stay at la solara from the warmth, helpfulness and professional attitude of all the staff to the wonderful and plentiful food served in the restaurant and by the the pool at lunchtime. The whole hotel is spotlessly clean which is a credit to the cleaning team. The pool area is great, our daughter loved it, we never had a problem in finding 3 sun beds together if we did Antonio was always there to lend a hand ( a big thank you to him). The alfresco gala dinner was a wonderful experience it also gives you the opportunity to thank the chefs for their hard work in preparing the lovely food. Every member of staff too many to name individually went out of their way to make our holiday such a memorable one, we are already talking about returning to ltaly and la solara in 2018 we all can't wait to return. Sending a big thank you to everyone at la solara for making our first visit to ltaly such a unforgettable one. From the Coleman family

Owner Response, 25 Septembre 2016

Dear Andrea C Thank you for your comment and for your kind words for our staff and for our service. We can not do anything else to say “ THANK YOU AND WAITING FOR YOU AGAIN IN THE NEAR FUTURE” Greetings from all of us. Ugo Di Maio

"Super Hotel!"
Martin K, 23 Septembre 2016

Just got back from our second visit to this hotel. We have never returned to any hotel before so did have slight reservations as we had such a wonderful holiday last time. We shouldn't have been concerned, the food is restaurant quality, the rooms, restaurant, bar & pool are spotless. The staff just great. There are far more expensive hotels is Sorrento & they are good but the La Solara is better. The size of hotel is just right. The location is out of town by 3km but the hotels mini bus is reliable and free. One point about Sorrento itself is that the traffic does seem to be heaver than when we last came 3 years ago, not much the hotel can do about that but it wouldn't put us off from coming back.

Owner Response, 23 Septembre 2016

Dear Martin K Thank you for all that you wrote about our hotel and we are pleased that we have fully satisfied and that you make an excellent advertisement for us. GRAZIE! For your next visit we will do everything to make your stay again to your liking. Greetings from all the staff who appreciated your words and the management Ugo Di Maio

"Fabulous Hotel. Good for Coeliacs"
Derek I, 23 Septembre 2016

We have just come back from a fabulous holiday at La Solara, a wonderful hotel, and particularly good for those who are Coeliac. We received really good and friendly service, including a meal at 1 am when we arrived following a late flight. My wife has to have gluten free meals and providing these was absolutely no trouble at all. The food in general was excellent and varied, with good choices for all meals. It was a pleasure to eat there. All the staff - reception, restaurant and house keeping were friendly and helpful, and it is worth remarking that all rooms and facilities were immaculate. The shuttle bus into Sorrento ran hourly, and we were dropped and picked up close to the town centre. The journy takes a few mimutes. La Solara is a hotel which exceeded our expectations, and we will certainly stay there again. Well done!

Owner Response, 23 Septembre 2016

Dear Derek I Thank you for all that you wrote about our hotel. The experience in our industry tells us to improve every day to satisfy always our guests and it is an honour that our guests appreciate our efforts. We will do everything possible that your next visit will be again to your liking. Greetings from all the staff and the management Ugo di Maio

"Good Hotel but not in Center of Sorrento"
Adventuremachine, 19 Septembre 2016

We arrived late at night and were offered a cold meal which was thoughtful of the hotel . Our room was overlooking the swimming pool and was a generous size with a lengthy balcony. The room decor felt a bit old fashioned but we quickly got used to it. Generally the hotel and room were kept very clean. We heard the toilet flushing loudly from the room next door especially in the mornings and at night and was a bit annoying. There is a free shuttle bus which runs from the hotel every hour until 11 pm and leaves Sorrento to come back to the hotel quarter past every hour until 11.15 pm. The shuttle bus came in very handy for trips back and forth to Sorrento and usually we timed it well after day trips to catch the bus back on time apart from one day when we came back from a day trip to Vesuvius and missed the shuttle by 5 minutes and had to wait an hour for the next one. Make sure you're at the stop for 10 mins past the hour because the driver is sometimes a few minutes early and doesn't hang around. Breakfast is buffet style with the same variety every morning. After a couple of days we were bored and it would have been nice to have an omelette station and a few changes of food each morning. Breakfast ends at 10 am which like most places is not ideal if you wish to have a longer sleep in the morning. Dinner is waiter service and the service was absolutely excellent. Each night has a different set menu with choices for starters, mains and dessert. There is nearly always a fish dish available every night. What we loved about dinner was the service and the flexibility where if nothing on the menu was to your liking they would make you something that you liked. The food was always delicious and well presented The only negative comment about dinner would be the ambient lighting was too bright and the setting too much like a school dinner room. I think soft lighting ( candles etc ) would make the dinning experience a bit more romantic On a Sunday night they have a gala dinner by the pool with live music. This is the only night full length trousers are required. Dinner starts at 6.45 pm and ends at 9.30 pm. You could have early dinner around 7pm and then take the shuttle into Sorrento for a few drinks and to sample the nightlife and get the 11.15 pm shuttle back. Unfortunately we never managed to do this as we always arrived for dinner later and didn't finish until around 10 pm. There is not much at the hotel in terms of entertainment after dinner apart from the in house musicians but they were not to my taste. To be honest there are no views from this hotel and even with sea view rooms you only see the horizon. You will NOT see the beautiful bay of Naples or Vesuvius from this hotel. The road leading up to the hotel from Sorrento is twisty, narrow and uphill with no pavement and with lots of traffic so not safe or ideal for walking. In conclusion this is a nice hotel with great service but a bit isolated. If I was going back to Sorrento I would pick one of the hotels further down the road overlooking Sorrento and the bay and with views of Vesuvius in the distance. The view really is amazing but not from La Solara.

Owner Response, 19 Septembre 2016

Dear Adventure Machine, I thank you for your review and certainly we wll take note of your suggestions even though for us it was better to know immediately our faults to improveour services. For your next visit to Sorrento center at the end of your stay we would like to know if you had longing of our Hotel." Best greetings from the entire staff and management Ugo Di Maio

"Fantastic!"
Dina H, 18 Septembre 2016

We came here for a family holiday in August. Right from the moment we stepped into the hotel the staff were very keen to attend to our needs. We arrived late because of a traffic hold up. The restaurant ensured we had a meal waiting for us and took our cases up to our rooms. All the staff were all hard working, polite and efficient. They were on hand to give us advice when we asked for it. I can honestly say that we cannot fault it in any way and it exceeded o

Owner Response, 18 Septembre 2016

Dear Dina H Thank you'for your comment and for your kind words for our staff and for our service. We can't do anything else to say “ THANK YOU AND WAITING FOR YOU AGAIN NEXT VISIT” Greetings from all of us. Ugo Di Maio

"Best Hotel in Sorrento"
CoxFamily_12, 18 Septembre 2016

This was our 4th time at the hotel which speaks volumes about the hotel and the staff. From the moment we set foot through the hotel door we were welcomed and made to feel at home rather than just guests. There were many couples and families who had returned again and again to the hotel and we were fortunate enough to meet up with friends from a previous visit. The hotel is spotlessly clean inside and out, from the reception area to the pool. The location of the hotel is situated just outside Sorrento in a quiet area with beautiful views setup off the road. These views can be enjoyed from the pool, restaurant and rooms with a sea view. We would much prefer this than staying in the centre of Sorrento which is very busy and noisy. However, it is always nice to take the hotel courtesy bus into the town and enjoy the atmosphere. Sorrento is a beautiful place and central for visits to Capri, Ischia, the Amalfi Coast, Vesuvius and Pompeii. Our stay at La Solara was on a half board basis with breakfast setting you up for the day and an outstanding Italian evening meal. If you do find yourself wanting lunch then the hotel offers a lovely meal in the poolside restaurant. I must say ALL THE STAFF make this an amazing hotel, they are very special people who made my daughter's 21st birthday special. Thank you! We will be back....again.

Owner Response, 18 Septembre 2016

Dear CoxFamily_12 Thank you for all that you wrote about our hotel. The experience in our industry tells us to improve every day to satisfy always our guests and it is an honour that our guests appreciate our efforts. We will do everything possible that your next visit will be again to your liking. Greetings from all the staff and the management Ugo di Maio

"first visit to italy"
wrendysansom, 18 Septembre 2016

We had high expectations given the reviews and we where not disappointed our whole experience of the hotel could not have been any better lovely room but would update next time to a sea view with terrace. The quality of the food and service I could not fault and nothing was to much trouble we are booking for next year but this time for 2 weeks to enjoy more of Sorrento.

Owner Response, 18 Septembre 2016

Dear wrendysansom Thank you for all that you wrote about our hotel and we are pleased that we have fully satisfied and that you make an excellent advertisement for us GRAZIE! For your next visit, 2017, we will do everything to make your stay again to your liking so you can continue advertise us. Greetings from all the staff who appreciated your words and the management Ugo Di Maio

"La Solara"
Deborah2425, 18 Septembre 2016

Lovely family hotel with friendly , genuine , attentive staff - 'old fashioned ' in the best sense , as they had pride in their profession and happy to assist you . Room was clean with comfortable bed and excellent view towards Capri .I would have appreciated if the room was slightly larger and our sun terrace , which was nearly as big as the room slightly smaller but this is a personal observation . It is easy to see why there is a large number of repeat guests but the hotel is for families looking for tranquility and mature clientele that enjoy a holiday at a quite , calm pace and require a good base to explore the area for themselves. The half board package is worth it as food varied , excellent and plentiful . It is nice to be served by well mannered , well trained staff . I think it fair to say that such a gem is now in need of a little TLC in the very near future to keep pace as a little tired and worth the effort ,as their is immense potential and given the cost of staying here in high season would benefit to ensure it maintains its 4 stars . The Shuttle bus is very much a plus as taxi's are expensive , however I am sure guests would welcome if the service could be increased to a twice hourly service . An onsite spa / beauty area would compliment the nice gym also. As an asthmatic I was shocked to see that there was the choice of a step walk up to front of hotel or a flight of steps . If you have walking difficulties you need to have a taxi from airport which will take you to the door . Once at the hotel there is a lift to the rooms and staff are helpful . It is worth knowing that there are stairs down to the restaurant , so clients with walking difficulties need to check depending on level of their mobility . The above are just observations that travel agents need to point out. La Solara deserves the nice reviews it receives but this is mostly down to its staff , as they are at its heart .

Owner Response, 18 Septembre 2016

Dear Deborah2425 Thank you for the nice words had for our hotel, for our staff and for all that we offer to our customers. Thank you for your tips to keep our gem that now need of a little TLC. Surely we will do our best to make our hotel appreciated by our guests that year after year continues to stay with us for their vacation. We hope to see you, again, soon. The entire staff and management Ug o Di Maio

"Simply the Best"
Lincoln1947, 16 Septembre 2016

Visited this hotel to celebrate my wife's 60th birthday. We have been to several hotels in the Sorrento area but this is by far the best. The hotel is spotlessly clean and our thanks to all the staff, reception, waiters, bar staff, shuttle bus driver, pool attendants, cleaners, maids etc for a wonderful holiday. The hotel continually gave that little extra which means so much. The hourly shuttle bus service was the best we have encountered. The food and wine which was reasonably priced were always of excellent quality as was the entertainment. We are looking forward to revisiting in the not-too-distant future. Best wishes.

"Another summer, another booking!"
dolcevita-italia, 16 Septembre 2016

As I write this review, England's 'Indian summer' is coming to an abrupt end, as is often the way, with thunderstorms, torrential rain & flooding! So naturally, thoughts turn to next summer, which, for us means booking our annual trip to La Solara! Our summer would just not be complete without an escape to this little bit of paradise in the Italian sun! I've lost count of the number of visits we have made - first as a young couple 25 years ago, then with our children in tow - as babies, toddlers, school age children, young teenagers & now with the eldest working & the youngest starting A levels. We have met people here who have become firm friends outside of the world of holidays & La Solara. This shared experience brings another dimension to the relationship. So we also return to a place that for us holds so many of our most precious memories. This time we met a couple visiting for the first time with their toddler. As I watched her play in the bath warm temperature of the 'baby pool'! I felt a pang in my heart as I was immediately transported back to the time when our own daughter was that age playing in the bath warm temperature of the 'baby pool' .... ! However, all that being said there are other benefits to our children growing up. The very regular (much more so than other local hotels) shuttle bus to Sorrento is brilliant for providing them with independence. They can visit the town alone & enjoy the evening activies whilst, once again, after so many 'full on' parenting years, we can enjoy some much appreciated 'alone time' - safe in the knowledge they are secure in a family orientated community which sometimes feels frozen in time. The circle of life continues! We've reached a time when our children are beginning to strike out with their own holidays. So with increasingly individual busy lives we all feel its even more important than ever that we re-connect annually @ La Solara. As my daughter says 'its hard as you automatically compare other hotels to La Solara. My friends don't really understand but then they havent been to La Solara. Other hotels may have their own merits but never the whole package - we've been so spoilt!' Family life, especially where we live just outside of London, sometimes feels like being aboard a fast moving ship, tossed around along the way by unexpectated waves. The only constant is our annual arrival at the calm & tranquil waters of La Solara where the stresses of the year really do seem to melt away. Whilst we are always really sad to leave people, whom we now consider part of our extended family, we return to our 'normal' life, refreshed & with batteries recharged ready to face whatever challenges the year ahead sees fit to throw our way So where is the standard hotel 'review' you may ask? The fact is I've written many before (as have so many others) extolling the hotel's virtues ... staff, service, food, pool, cleanliness. And to clarify standards are as excellent as ever. However, this time I thought I would attempt to describe that other, less tangible 'je ne sais quoi' (or as the Italians say 'non so che) that has people returning here time & again. In reality you just have to experience it for yourself. I guess, simply put, it can only be described as "magic'! Finally, I just want to reiterate our thanks to all the wonderful staff for ensuring we had yet another fabulous & memorable holiday. Special mention this year to Frederico one of the younger members of the team who has really upped his game. His father Raphael (the previous Maitre D of the hotel) must be so proud of him. Importantly its young people like him who carry the future of this hotel's continued success. Also SO glad to see the weekly 'Gala Dinner' restored to its rightful place poolside! Grazie mille e amore a tutti Stiamo già guardando avanti per rivedervi il prossimo anno xxxx

"An outstanding hotel"
lovebarbados2016, 13 Septembre 2016

The high standards of this hotel never varied throughout our 10 day stay. Staff, food organisation were all of the highest standard, from the moment we were met at the door with a glass of ice cold prossecco, until the day we left when the manager helped us to weigh our cases there was no detail left to chance. We would recommend this hotel to everyone.

"Perfect hotel for a visit to Sorrento"
Ian_Sweetingham, 11 Septembre 2016

There isn't anything bad that can be said about this hotel. The reviews seem too good to be true, but they are absolutely true! My wife is disabled and we needed a hotel room with a separate shower. La Solara hotel accommodated us perfectly in a spotlessly clean and well maintained room with a balcony overlooking the pool. The food was great, and the prices of food and drink are comparable with anything you get in Sorrento town. The pool area was well maintained, and plenty of well maintained sunbeds were available for people to use. The shuttle bus service is fantastic and very reliable. It's the staff though. Every single member of staff we met was friendly, attentive, and couldn't do enough for you. If we return to Sorrento, this is where we will be staying. Thank you for a great stay!!!!

"Still as good as always!"
simfer2016, 10 Septembre 2016

Returned home last Monday, everything absolutely lovely. Great food, coeliac diet never a problem, staff always helpful (all have worked there for years), and, spotless. This was our 3rd visit and won't be our last. Thanks for another good holiday.

Owner Response, 10 Septembre 2016

Dear simfer2016 We have received your review on our hotel and we thank you! Through a few of lines, you have been able to convey your message about our Hotel. We really hope to welcoming you again in the nearest future and in the meantime, please, accept our best regards. All the staff & the management Ugo Di Maio

"Perfection."
morrispc7, 08 Septembre 2016

Just returned from our holiday at the amazing La Solara and will be booking again for next year , this was our 4th year running and as usual everything was just perfect . All the staff every single member are so friendly and dedicated to making sure you have a wonderful holiday nothing is too much trouble to them .The hotel is spottlessly clean and the food is fantastic .The pool is also spottlessly clean and there are always sunbeds and pool towels avaliable. The shuttle bus runs regularly if you want to leave the peace of La solara and go into the center of sorrento or do some site seeing . Cant praise this hotel and its staff enough it is just perfect .

Owner Response, 08 Septembre 2016

Dear morrispc7 Thank you for your comment and for your kind words for our staff and for our service. We can't do anything else to say “ Thank you waiting for your next visit” Greetings from all of us. Ugo Di Maio

"Spotless with great service"
Brendadavies999, 08 Septembre 2016

Stayed at this hotel end of August for a week. Was very impressed with the excellent service. The staff were wonderful. We paid extra for a terrace (the balcony was almost as big). We had a corner room, 410 so had the sun from 7am to 8pm. It overlooked the pool and also the sea. Would book this room again. A great selection of food available. They catered for me being a vegetarian, was able to have something different every evening. The Sunday gala evening around the pool was lovely.

Owner Response, 08 Septembre 2016

Dear Brendadavies999 After a review of this kind we can't do anything other than say thank you and say CIAO till your next visit. Heartfelt greetings from all the staff and the management Ugo Di Maio

"Bevyio"
bevyio, 02 Septembre 2016

Just returned from a superb week,in La Solara Hotel, Sorrento. Beautiful food,spotless hotel, and a wonderful attentive team that made our stay so much more relaxing. Hotel is about a 5 min shuttle bus ( which runs hourly,complementary,and always reliable )from the hub, you could walk,but about 3km,and no pavement on the twisty steep roads, but we found the location spot on,as it was quiet and great to escape back to, to relax and cool in the pool, on an afternoon . If you needed anything, that hadn't already been noticed, by the staff, then you just ask, nothing was too much trouble. Sunbeds and towels are placed out for you,and as it's a small hotel they are always available. There were many returning guests there, and many had already booked for next year,so that speaks for itself. There are so many places to visit, and beautiful scenery, that we will be visiting again and would definitely stay at La Solara.

Owner Response, 02 Septembre 2016

Dear bevyio The entire staff thanks you for all that you have highlighted. This makes us happy and makes us work with new energy to have more and more friends who return to us year after year. We hope to see you, again, soon The entire staff and management Ugo Di Maio

"Fabulous"
Katoet, 02 Septembre 2016

The Solara really is as good as the reviews suggest. The best thing about the hotel is the staff who are incredibly attentive, sincere and really good fun. They simply cannot do enough for you, from their help in booking trips, changing dinner options or just making you a special cocktail. The restaurant is amazing in the evening and the spectacular views over Capri. The decor is a little gaudy, and maybe not the most modern, but that is irrelevant when you see how at home you feel, and what a lovely and relaxing holiday you will have. Highly recommended.

Owner Response, 02 Septembre 2016

Dear Katoet Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you back with us soon. Ugo Di Maio

"Perfetto!"
sassyjan2014, 01 Septembre 2016

We stayed at La Solara first two weeks of August. We had a perfect holiday. I first contacted hotel before booking about having adjacent rooms. The replies were prompt and polite and importantly the rooms were exactly as promised. The staff really seem proud and happy to work there and nothing is too much trouble. Marcelo made sure that my daughter's needs were catered for at the Gala dinner with no problem at all. Angelo and Guiseppe were great bar men but everyone was so good. The sun beds are brilliant. Parasol for every two beds. Each bed has its own visor type attachment. No need to get up early as no beds were reserved. Beds were available all times of the day and if it was busy Antonio made sure he found you somewhere. Amazing views from sun terrace and great to watch the crazy drivers on the road below. Food was lovely. Lunch by the pool was good and portions huge. Evening meal was four course. We even looked forward to the salad bar! Plenty of choice. We stayed half board. Hotel was happy to swap evening meal for lunch if you told them day before. The location is great with the totally reliable shuttle bus. Out of the heat, hustle and bustle of Sorrento but easy accessible. We travelled with our two teenage daughters and everyone of us enjoyed the holiday and the hotel. We all want to go back to Sorrento and La Solara.

Owner Response, 01 Septembre 2016

Dear sassyjan2014 Thank you very much for your analysis and this makes us even more proud because you know how is difficult to satisfy the most demanding guests. In awaiting to have you again with us GRAZIE from all the staff and management. Ugo Di Maio

"the best hotel I have ever visited"
dolcevita_7, 30 Août 2016

This hotel is truly special from its location to its staff to the wonderful pool and the quality of the food. I can honestly say that we found the hotel to be faultless. We were warmly welcomed on arrival and were helpfully assisted by the friendly staff throughout our holiday ( especially when I phoned them from Pompeii panicking that I had lost my purse and they found out who our driver had been and phoned the company to ask if they could check the car for me- the purse was safely found and returned). On my birthday the hotel gave me a lovely cake and bottle of Prosecco and the gala dinner on our last night was great fun. There were always plentiful loungers available at the pool and the huge pool allowed for both swimming and playing. A huge thank you to the staff for making our stay so wonderful- we can't wait to come back.

Owner Response, 30 Août 2016

Dear Nigel P thank you for the beautiful deductions about our hotel. We try every day to improve and we are very pleased that our guests approve our work with their fantastic opinions. We hope to have you again with us in the near future. Greetings from all the staff Ugo Di Maio

"Friendly, attentive and professional service"
Nigel P, 29 Août 2016

The quality of service and friendly staff make this a wonderful place to stay. The staff will ensure you will not miss out at meal times, for young with limited dietary needs, broad vegetarian choice, quality of food is fantastic. Rooms clean and tidy with all facilities including family rooms. Reception are knowledgeable and will endeavour to help advise on your day. Pool large, clean and with ample sun beds, patio and friendly bar staff/ waiters. Sunsets over Ischia are thrown in for free :) ! 12minute ride on hourly shuttle bus to Sorrento for the train, ferries and coaches to Capri, Amalfi coast, Ischia, Naples, Pompeii. Great hotel for adults and kids to share.

Owner Response, 29 Août 2016

Dear Nigel The entire staff thanks you for all that you have highlighted. This makes us happy and keeps us in work with new energy. We are waiting for next year for your next stay with us. "THANK YOU" from Sorrento The entire staff and management Ugo Di Maio

"Wonderful hotel!"
User, 29 Août 2016

This was our first visit to La Solara and it was a treat. We had a room with a sea view (214) and there was plenty of space in the room (for two adults and two children in bunks). The staff spend their entire time taking care of all your needs and nothing is too much trouble. The friendliness shines through from Fabio on the front desk, to the waiters in the restaurant and the cleaning staff. The food was superb (too nice in fact and we ended up eating more than we should) and the gala dinner was a real treat eating al fresco around the pool with a lovely atmosphere and great food. There was plenty of choice in the breakfast buffet (my daughter loved eating a plate of cakes for breakfast!), and the evening meal offered a buffet salad followed by three courses with several choices for each; every meal was of a high standard befitting a four star hotel. The pool was large and well attended by very helpful staff. There was an area around the pool and a separate area for sunbeds on a slightly raised level. There was never trouble finding space and if you wanted sunbeds Antonio would locate enough and put them in place for you. There was a pool bar and covered eating area with waiter service. The pool was a real highlight and made for wonderful "down" time for all the family having fun in the water or doing lengths. The hotel is located in the hills just outside of the town, but there is a free shuttle bus that runs every hour and drops in the centre of Sorrento. As it picks up punctually, it made for very simple planning. This was our first visit to La Solara but I doubt it will be our last!

"Average"
StevenJackson2016, 28 Août 2016

We arrived at the hotel after a nerve-wrecking 2-hour car drive from Castellammare di Stabia. While the location appears to be good on the map, it is in fact difficult to get from here to other places (like Vesuvius, Pompeii, ...) due to the frequent traffic jams between Sorrento and Autostrada A3. Due to the traffic situation we did not try the beach (Marina di Puolo) as planned, but instead we left early the next morning to minimize the time we need to get through the chokepoints in Sorrento, Sant'Agnello, Meta and Seiano. The pool was spacious, nice and the pool area was well-kept. The staff was friendly and professional. The dinner and the breakfast were OK, though not impressive. I expected to have some more view over the Gulf of Naples, but you cannot see much of Capri or the Vesuvius from the hotel directly. Overall, we paid way too much for an average experience.

"Even better the second time around..."
Neil C, 28 Août 2016

Second time we`ve visited this hotel and the experience was even better than before. Service, quality, cleanliness and the friendliness of the staff are all first class. They work very very had at making your stay very easy. From check-in to check-out we had absolutely nothing to worry about, the biggest headache was deciding what to eat at night from a fabulous menu. The sunday night Gala Dinner, held by the pool, is something a bit special and really good fun. A special thanks to Nello in the restaurant and Angelo in the bar who we saw each day, also to the housekeeping staff who keep the rooms so tidy and spotlessly clean. This is a really really good hotel with great staff - i`m looking to return again already!

"Was dubious wondering if the reviews were too good to be true"
BPKeane, 28 Août 2016

Just back from 2 weeks at la solara - and in my opinion to give this fabulous hotel less than 5 stars would be churlish. Yes it looks a little dated when you first approach it - but once inside you see that the hotel is spotless, well looked after and stuffed full of staff that genuinely seem to care about their hotel. We stayed with our 11 year old son in room 106 - which was just about perfect for our needs. The location is just out of sorrento - but there is a free hourly courtesy bus into town which we used on each day except one of our 14 days. The attention to detail is superb - no fight for a sun bed - no need to get up early to reserve one etc - the whole place oozes relaxation and I can 100% see why people go back time after time - I am sure this won't be our last visit either.

"Relaxing Week"
Renata_10, 27 Août 2016

La Solara is a traditional Italian hotel and on the outskirts of Sorrento provides a perfect base for both exploring the town and the amazing surrounding areas. The courtesy bus up and down to town every hour is so convenient and efficient - driven expertly I might add through some very tight spots!! The hotel staff are all pleasant and extremely helpful - we were greeted on arrival VERY late by Salvatore who gave us a very warm welcome and showed us to our room. The room had everything you could need and we were especially pleased to find fly blinds over the patio door which meant that several nights we were able to enjoy sleeping with the doors open without fear of mosquitos coming in! The room and indeed the whole hotel were always kept clean - pool area was just beautiful both with the views and the size of the pool - lots of lengths done to compensate for all the wonderful food we ate . We loved the local Aglianico red wine at dinner too - very reasonable and delicious . Great service by all staff in the restaurant too. Never a scramble for sun beds either - another bonus - thanks to Antonio who seemed to be aware of everything going on. On departure late in the day we were given use of a courtesy room to wash and change - another bonus . Thanks you to all at La Solara and would hope to return one day.

"Fab hotel"
10032002caroline, 25 Août 2016

La solara is a lovely, friendly and we'll run hotel. The staff on the main desk have a professional manner and sort any issues out promptly. The hotel is spotless throughout with the daily house keeping being thorough which meant that we enjoyed returning to our room after a tiring day out. The pool area is fantastic, great sun loungers and towels available, we enjoyed lunch their too most days with polliere salad and carbonara being our favourite choice. The resturant is bright and spacious and managed by a very likeable bunch of characters, we enjoyed all our meals including the buffet salad in the evening and the doughnuts at breakfast. We were amazed at the hard and dedicated work of the staff and feel that beacuse of this the hotel was a pleasure to stay in, we would like to thank you all for making our first visit to Italy so memorable also a big thank you to the shuttle bus driver for getting us to and from Sorrento safely. Go for a sea view room for best views. looking forward to our 2nd visit hopefully 2017. Best wishes Caroline The Yelland family

"Great hotel"
Dene J, 25 Août 2016

Superb hotel, very clean & comfortable. The staff are all so helpful & friendly. The pool was a good size & kept very clean. There were always enough sunbeds around the pool & patio area. The waiters provided an excellent service in the restaurant & we enjoyed the food every evening, including the Sunday night Gala Dinner. The hourly courtesy bus into Sorrento town was an essential service & very punctual. This was a great choice for a relaxing holiday. Thank you La Solara!

"Perfect Hotel"
ivoryfamily1, 24 Août 2016

Had a fabulous holiday at this wonderful hotel. Cannot fault anything. Spotless and very comfortable rooms and very clean hotel in general, friendly and accommodating staff, amazing food, great pool, plentiful sun beds, great shuttle bus service to Sorrento, made to feel individual rather than just another holidaymaker. Great base for Vesuvius,Pompeii, Capri,Herculaneum etc.

"Excellent Hotel."
bed41, 23 Août 2016

This is an excellent hotel that we stayed in on our first visit to Italy. Rooms are spotless and are cleaned daily with a balcony. All areas of the hotel are spotless and great views to be had from the dining room and rooftop pool. Staff are extremely friendly and helpful whether you need anything at hotel or how to visit anything in the area. The hotel bus into town is efficient and convenient to save your legs especially in the heat. There was never an issue wanting a sun bed by the pool as this was attended and the staff found you sun beds - none of this put your towels down in the morning for all day even though people had gone out and just left them there. We thoroughly enjoyed our stay and intend to return and would highly recommend this to anyone and we travelled with our adult children who also enjoyed the hotel. Fantastic.

"Fantastic hotel"
susanpeter2016, 22 Août 2016

We recently spent two very enjoyable weeks at la Solara ,we found all the staff very friendly and helpful . The room was spotless with excellent service daily . The location just outside of Sorrento was no problem at all as the hotel run a free bus service hourly to and from the town .The food was delicious with varying choises including local dishes. The view from the resteraunt was simply amazing with stunning sunsets . All in all a wonderful hotel and a fantastic holiday and we are looking to book again next year

"A room with a view"
emma525, 21 Août 2016

A fantastic hotel, with welcoming staff. A real family feel to the hotel, the rooms are spotless and nothing is too much trouble. If you can book a room with sea view and terrace the sunsets and extra space with sun loungers make it really special. There are plenty is sun beds and a fab large pool. The Gala dinner is a real special event. Having a kettle in your room makes a lovely touch too. What a fab hotel, wouldn't hesitate to recommend it, you are away from the hustle of Sorrento but the shuttle bus makes shopping and sightseeing easy. Thank you and hope to come back soon

"Lovely Hotel, wonderful staff."
mjjl2016, 19 Août 2016

We stayed at this hotel the second week in August. We had a family room at the front of the hotel with a sea view. The decor of the hotel is classic Italian and immaculate. The room was comfortable and clean and we really appreciated the little touches like the complimentary bottle of olive oil and the chocolates left each day. Sun beds were never an issue around the pool. On busy days extra beds were made available. The pool was large and clean. The pool bar provides great service and a good selection of food. The main restaurant was so good that we ate there every night. Our youngest daughter has a nut allergy. The restaurant staff went to every length to ensure this was never an issue, even to the point of providing a separate dessert for her. This attitude is typical throughout the hotel with the wonderful, friendly staff who are always willing to help. The shuttle bus provided by the hotel is fantastic and meant we went into Sorrento many times. Overall would highly recommend this lovely hotel.

"Lovely hotel"
Jean O, 19 Août 2016

Good hotel with great views - liked that it is set back from the busy road unlike a lot of Sorrento hotels. Lovely room with sea view and terrace was well worth the extra price Reliable free shuttle bus is very welcome as road far too dangerous for walking along. Be aware - zebra crossings are just graffiti on the road! Good food and friendly staff. On arrival given glass of champagne and gift of olive oil waiting in room. On departure a trip advisor bag and letter hoping we would write a review?!

"Another fabulous stay at La Solara"
beverleylancs, 16 Août 2016

This was our 7th visit and was just as special as the first. We stayed for two weeks and could have stayed longer! The hotel is kept spotless throughout, the rooms are comfortable and cleaned daily with evening turn down service and a special chocolate treat. All rooms have their own tea tray, refilled daily and cups changed. Toiletries are replenished, towels are changed daily and the air con is very efficient. There are chairs and sunbeds on the balconies. Service in the dinning room is efficient and friendly, the food is of a high standard and would rival most restaurants. There are fantastic views of the sun setting and views of Ischia. Breakfast is a plentiful buffet ranging from continental style to hot foods. Lots of choice, all delicious. The evening meal is cooked fresh from a good choice of starters, mains and desserts, not forgetting the fantastic salad buffet. Sundays gala dinner, around the pool in summer, is a spectacular feast and a chance to celebrate the hard work of the chefs. There is live music three times a week in the hotel, if this is not to your taste the shuttle bus runs into town every hour where there is plenty to entertain you. The pool area is spotless and sunbeds are always available, no need to reserve with towels Antonio is like a magician the way he conjures up sunbeds! Snacks from the pool snack bar are enormous and best shared! All the staff are hard working, pleasant, helpful and will do anything they can to make your stay comfortable and special. Across from the hotel down the hill is Marina Di Puolo in the summer it is busy with local Italian families. You can hire sunbeds, pedalos and boats. There are a few restaurants and cafes. In Sorrento there is probably everything you could ever need. It is a nice walk down from the hotel to Sorrento as you get the lovely views of Marina Grande and Marina Piccalo. However if you don't fancy the walk the shuttle bus runs like clockwork. If you like exploring the area then you won't be disappointed, Pompei, Herculanium, Capri, Positano,Amalfi, are all easy to access without paying the high costs of excursions. We will no doubt return soon.

"Second time even better!"
755JoanR, 15 Août 2016

We stayed at La Solara 2 years ago, and loved both the hotel and the experience. We came back this year at short notice to celebrate our tenth wedding anniversary. The hotel is as lovely as it was the first time we came here, and has made small but important improvements. First there are now hot drink making facilities in the rooms. I wouldn't swap this for the lovely hot drinks, almond biscuits and chocolate you get by ordering drinks at the pool or bar, but it is nice to have a drink when you want one, especially if like me you have to take medication first thing. The hotel rooms are replete with really nice shampoos, shower gel, body lotion and so on - always topped up by a brilliant maid. The dining room has been redecorated and is charming. The food is very good, both at the pool and the dining room. Do stay for the Gala night on a Sunday. The food and service is wonderful, very romantic served by the pool by candlelight, with a super pianist and singer, and dancing after dinner (no compulsion!). The best way to describe La Solara is happy! The staff are terrific, friendly, provide brilliant service, prompt, courteous, and they all seem to enjoy their work and go the extra mile. This makes the atmosphere really light and fun. People love the pool area, really enjoy themselves while still allowing those less energetic to relax in the shade. It is a lovely family hotel, as well as being great for couples. The courtesy bus in and out of Sorrento is reliable, 11:15pm for the last return trip. The three tenors at the museum in Sorrento is well worth going to: a bit magical, in beautiful surroundings, with a glass of prosecco to set the mood. Wonderful singing and just enough of the best operatic arias for those who aren't opera buffs! However crowded it is, it is still worth doing the Amalfi drive, Ravello and Positano drive. Like the three tenors this is so easy to arrange through hotel reception, and using a small mini bus is much nicer than a large coach, which can't get down to Positano for example. Well worth also taking the boat trip as part of the tour. Regarding helpfulness, reception staff are terrific, and for example rang the museum to check that they had air conditioning when I asked about this. They like all the other staff seem to really want your holiday to be memorable for all the right reasons. The hotel and rooms are immaculate. We are very very pleased we made this second visit, and were in no way disappointed. This is a wonderful, colourful part of Italy, with skilled craftsmen in towns, great restaurants at good prices, and the icing on this lovely cake is the superb hotel at La Solara. Thanks to everyone there who made our holiday so special!

Owner Response, 15 Août 2016

Dear 755JoanR Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you back with us soon. Ugo Di Maio

"Lovely Hotel"
andy G, 13 Août 2016

We stayed in this hotel at the beginning of August, we had two rooms 208 and 210 which had views of the pool area. The room and the rest of the hotel was spotlessly clean, the food was first class, the poolside area was well managed and there was always a spot to relax in. It is a great base to explore the area from or alternatively a lovely place to completely chill. The staff were all very friendly and this Hotel is really the complete package.

Owner Response, 13 Août 2016

Dear andy G Thank you for so nice words for all our staff and to our hotel. Looking forward to having you with us again in the next future giving you our best service. Greetings from Sorrento and from all of us Ugo Di Maio

"Sorrento's gem"
jakekh70, 12 Août 2016

Wonderful hotel, great location, superb staff - special shout out to Massimo on the front desk, but everyone was wonderful. Great pool with a stunning view over the bay . As half board guests we were a little apprehensive when it came to our evening meals, we needn't have worried - every night the food was plentiful, excellent quality, wonderful variety and served by an attentive and friendly staff. Walking into Sorento with youngsters isn't really an option on the local roads but an hourly shuttle that runs like clockwork makes life very easy. Thanks for a wonderful holiday, highest reccomendation

Owner Response, 12 Août 2016

Dear jakekh70 Thank you for all that you wrote about our hotel and we are pleased that we have fully satisfied and for the excellent advertisement for us GRAZIE! For your next visit we will do everything to make your stay again to your liking so you can continue advertise us. Greetings from all the staff who appreciated your words and the management Ugo Di Maio

"Very Relaxing stay"
Rumble49, 11 Août 2016

We visited La Solara hotel the first week of July 2016, Overall we had a very relaxing stay in Sorrento. The pool is large and there are ample loungers for all, the pool bar offered amazing lunches, massive portions and would definitely recommend the tuna salad! It was a favourite of ours! Although we like total relaxation, even we felt the evenings at the hotels were a little too laid back for us, but the shuttle bus service into the town in the evenings kept us busy! Great table tennis table and book exchange; Friendly service from staff, almost too attentive at points, but definitely with best interest at hearts! Had a great stay at La Solara, a credit to the staff!

Owner Response, 11 Août 2016

Dear Rumble49 The entire staff thanks you for all that you have highlighted. This makes us happy and keeps us in work with new energy. We are waiting for the near future for your next stay with us. ""GRAZIE"" Ciao from Sorrento The entire staff and management Ugo Di Maio

"Great Hotel"
miamibeachdoc, 11 Août 2016

Really friendly service. They have a shuttle that takes you right to the center which was very convenient. The pool can't be beat except by the most magnificent sunsets. Really great for kids they even have a kids pool. We had lunch one day by the pool and I thought I was in a 5 star restaurant. I love this hotel and recommend it to anyone.

"A super experience - as expected !!"
SusanEvaM, 11 Août 2016

5 stars for this hotel - First star * - LOCATION. This hotel is on the outskirts of Sorrento, up on the hillside overlooking the Bay of Naples. quiet, so is perfect for chilled out, peaceful holidays. Second star * - HOTEL FACILITIES. A small family run hotel with a relaxed atmosphere, comfortable and clean facilities, beautiful gardens and a great pool area with plenty of loungers, chairs and refreshments for everyone. Sea view rooms have terrace or balcony with seating. Free shuttle bus service too and from Sorrento town. Third star * - FOOD. Ample buffet breakfast with a wide selection of continental pastries, cereals, fruits, yogurts and toasted breads selection. Hot selection varied daily but usually, eggs, bacon, sausages, mushrooms etc. Fresh ground coffees, teas and chocolates, juices and milk. Super portioned lunches, served round pool or in dining room if inclement weather. Great waiter service dinners, good selection and choice of three courses with self- serve salad buffet. Good wine selection or soft drinks, beers also served. Fabulous Gala Dinner on a Sunday evening - era tutto squisito! Fourth Star *- STAFF. Cannot praise the staff at this hotel enough, from the cheerful porter who meets you when you arrive, to the Concierge and reception staff who will answer and help with ALL your questions, to the friendly and very efficient members of staff who make sure the whole establishment is looking slick and span ( including chocolates by the bedside). A special mention to the dining room staff, Marchello, Nello and all the other waiters whose charm, wit and friendliness are a great attribute to the hotel. Fifth Star * - QUALITY GUARANTEED. The majority of guests at La Solara are return visitors, who appreciate the atmosphere, service and beauty of Sorrento and the attention to detail offered at La Solara. BELLISSIMO !!!!!!!

"Excellent hotel"
Clare P, 10 Août 2016

Lovely hotel that feels family run. Very friendly & professional staff who can't do enough to make you feel welcome. Superb food - consistently delicious and a good range of choice. Lovely pool area - never felt busy - big pool with enough room to swim properly. All beautifully kept. Same for interior. Immaculately clean. Free shuttle bus to & from Sorento on the hour - only 10 mins and nice views on the way. Liked being able to see Sorrento but also have peace, quiet & serenity of being just outside & surrounded in the green of lemon & olive groves. Beach a short walk away. Beautiful water worth a swim & cafes. Worth the walk back uphill. You can also go left and swim off the rocks where there are rails into deeper water. About an hour from Pompeii & Herculanem & the Amalfi coast, both trips worth doing. And a peaceful hotel to return to. Loved the family-run feel & warm welcome. Recommended.

"Still Can't Be Beaten"
Jontyftm, 09 Août 2016

Returned here for the third time first week in July for a two week stay and we were very happy to see all of the usual staff in attendance.Unfortunately after less than half an hour in the hotel my wife (who is recovering from 2 knee replacement operations fell on the stairs her head hitting the wall, breaking her glasses causing a gash on her temple. I must thank Bruno and Anna in coming immediately to her assistance and doing their best to stem the flow of blood. We were then joined by Fabio, a member of the management who came with us to the hospital and whilst my wife was receiving stitches dealt with all the paperwork and greatly speeded the process up meaning we went from the hotel to the hospital (by bus) received treatment and returned to the hotel (by bus) in only 80 minutes. The next day we approached by Massimo another member of the management who offered us a change of room to one with a walk in shower as opposed to the in bath shower to make it easier for my wife and her knee problems, we were most grateful for this thoughtful gesture. I won't make this a long review as I have done an in depth review on my previous visit, all I can say is read my previous review and the other reviews by satisfied visitors, do not listen to the whingers and complainers as I can assure you there is no way their gripes are justified. If you wish to have a holiday in the most beautiful part of the most beautiful country in Europe then you must come to La Solara because what makes this place so special is the the staff who are always happy and friendly and the wonderful food all cooked to order, I can honestly say in my 3 visits here totalling 5 weeks I have never had a bad meal nor even a mediocre one if I lived locally I would pay to eat here. Ask the reception staff about excursions before you book with Thompsons etc. as the have a selection of alternatives. I would recommend the trip to La Masseria a typical Italian family farm where you get the full tour and finish with a fantastic lunch. Sorrento itself can be quite expensive unless you know where to go, so here are a couple of pointers. If you just want a beer don't to the main bars in the town where you pay 5 euro or more for an insipid draft beer go to the Kiosk Bar at the bottom of Corso Italia where you can get a 660ml. bottle of Peroni for 3.5 euro or if you descend the steps where the shuttle bus drops you off and turn left the is a bar who's name I forget about 50 yards from the steps where you can get the same bottle of beer for 2.5 euro. If you fancy a great traditional Italian pizza try Francos at the top of Corso Italia, don't be put off by the interior they do the best pizza you will ever taste at a reasonable price (drink prices are reasonable too). A decent cup of tea is very hard to find when you are in Italy, so try out Rita's bar half way up Corso Italia, a good cuppa served in a pot and the food is very good too. Tourist tips over, if you a planning a holiday in Sorrento do try La Solara you will not be better looked after as I refuse to believe any other hotel in the area has a better team of staff whose first priority is customer care and satisfaction. So to Anna, Bruno, Fabio and Massimo a very big thank you for the way you cared for my wife after her accident, and to Marcello and all his colleagues in the restaurant for keeping us well fed, thank you all and hope to see you all again soon.

"Peace and tranquility"
brianburlo, 08 Août 2016

This is a lovely friendly hotel. Staff are excellent and seem to run on very much a close family unit. We upgraded to a sea view with a terrace which was an excellent view and great place to relax. The restaurant is great with a lovely sea view. The meals were very good and a nice change to be waiter served. The shuttle bus is a brilliant but essential service and enables very easy access into Sorrento. All in all a lovely place which we hope to visit again. Thanks to all of the staff.

"Best holiday ever"
tracy k, 06 Août 2016

We visited here on our honeymoon with our 2 year old son 4 years ago and can't wait to go back. The good, surroundings and staff are all of high quality and the staff made an effort to engage with our son. Hope to return soon

"Fantastic"
RS_1905, 06 Août 2016

Wonderful staff, good location- the shuttle bus was very useful, the food was 'bene' and the gala dinner was interesting, especially Peppino's napkins twirling. Overall a fantastic stay, would highly recommend, maybe see you again one day! Grazie ragazzi!

"Simply fabulous...."
Antonio F, 04 Août 2016

We stayed at La Solara for a short four night stay at the start of August 2016. It was our first time at this hotel and we were not disappointed! We stayed in a Sea View Room with Terrace....simply WOW.... what a view....perfect to unwind with a Spritz and watch the stunning sunset.....literally perfection. The service across the board at the hotel is second to none - attentive, efficient, friendly and personal- but not overbearing like it can be in some hotels.... La Solara has a very relaxed ambience, making you feel instantly at home - exactly what is needed when on vacation. The free shuttle which departs every hour on then hour to Sorrento was great too - so we could go into the town for dinner and a wonder around the beautiful streets of Sorrento. In summary... a lovely hotel, with great staff and service.... topped off with the most amazing views.... you will not be disappointed by staying at La Solara.

Owner Response, 04 Août 2016

Dear Antonio F The entire staff thanks you for all that you have highlighted. This makes us happy and keeps us in work with new energy. We are waiting for you in the near future. "GRAZIE" Ciao from Sorrento The entire staff and management Ugo Di Maio

"The perfect stay"
Eurotraveller22, 03 Août 2016

We stayed here for 12 nights from 6 July. It was our first visit to Sorrento and chose La Solara after a fair bit of research. Our email communications with the hotel were dealt with promptly and courteously. We have a number of dietary requirements which the hotel advised would be no problem. As is usually the case when you arrive at a hotel for the first time, we had our fingers crossed! There was no need to be concerned. The hotel is first class. It is spotlessly clean, well maintained with relaxing public areas and a great pool. However, as good as all that is, it's greatest asset is the staff. They all go the extra mile and strike the right balance between formality and friendliness. Our dietary needs were perfectly catered for and we were able to enjoy a varied choice of food at all times. The restaurant staff were exceptional, Marcello and Enno in particular - we couldn't have asked for any more. I can't commend them highly enough. We loved the whole Sorrento area and will be going back there again next summer. The great thing is we know exactly where we will staying - La Solara. I would recommend it to anyone.

Owner Response, 03 Août 2016

Dear Eurotraveller22 Thank you for your comment and for your kind words for our staff, our service. Our hard work is rewarded by your comments and we are proud for what we may offer to our valuable guests. We are here to make you spend next year, again, an unforgettable stay with us. Ugo Di Maio

"Another great holiday"
Karren H, 02 Août 2016

Just returned from a fabulous 10 day family holiday at La Solara again. The hotel and staff are fantastic. This is the 2nd visits in 2 years and likely to make it 3 in a row next year. Food is great also and the setting is perfect. The upkeep and cleanliness of the hotel rooms and grounds is immaculate.

Owner Response, 02 Août 2016

Dear Karren H Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve LA SOLARA for our guests in the future and look forward to having you back with us next year. Thank you from all the staff and the management. Ugo Di Maio

"Return visit - every bit as good as we remembered"
Eric F, 01 Août 2016

Our second time at La Solara and fantastic to receive a friendly welcome back. Helpful and attentive (but never fussy) service from all the staff. Great location to explore the Bay of Naples and the Sorrento peninsular, just out from the town but very easy to get in on the courtesy bus for activities. The whole place is kept very clean and tidy. The food really stands out for a mention - delizioso. 2 weeks was not long enough - we'll be back again.

Owner Response, 01 Août 2016

Dear Eric F After a review of this kind we can't do anything other than say GRAZIE and CIAO till next year ( We will do everything possible to have you back year after year). Heartfelt greetings from all the staff and the management Ugo Di Maio

"Fantastic Hotel with wonderful staff"
Andrew M, 01 Août 2016

Just back from 2 weeks staying here. A really great experience. The hotel is beautifully kept the facilities are great and the food and food choices are superb. However, it is the wonderful staff, their attitude, friendliness and self-evident happiness that makes La Solara that much better. Our rooms were spacious and immaculate (kept that way by the constantly working house-keeping staff), we had a massive sun-terrace at the front overlooking Ischia. The pool is great and never over-crowded; you can always get a bed or chair and the staff are very observant and attentive. The bar/dining area at the pool is covered and serves great food (you can swap your half-board to breakfast & lunch rather then breakfast and dinner if you prefer, which we did for a few of the days). The evening meals offer a large number of choices all of which are very high quality. The restaurant also overlooks Ischia, behind which the sun sets; Marchello (the Maitre d') always makes sure everyone gets a perfect view of the sunset - adjusting the window shades so as you are amazed rather than blinded by it! The hotel is a very reliable 10min free, air-conditioned, mini-coach trip from Sorrento itself; the coach runs hourly down and back from before 8am up to 11.15pm). I can't praise the staff enough for helping to make the holiday memorable, from Angelo at the bar, Marcello and Nello in the restaurant and to Pepe - who pops up everywhere! Go and see for yourself. We would go back in a hear beat.

"Wonderful Stay"
WorldCupGilly, 31 Juillet 2016

We spent a fortnight at La Solara for our family holiday. We arrived very late in the evening, but still received a warm welcome and had a delicious cold meal waiting for us. It is a beautiful hotel with very attentive, efficient and friendly staff! We had two rooms on the same corridor, one for ourselves and one for our teenage son. Both had tiled floors and modern bathrooms. There was more than adequate storage space with plenty of drawers and hangers and the safe was easy to use. There was an excellent shower over the bath with a good flow of water, though the shower screen was not ideally placed and it was hard not to splash the floor. The basin was large enough for a proper wash if you didn't want to shower and there was plenty of shelf space for toiletries. There were tea and coffee making facilities in the room, which we welcomed (typical tea drinking Brits!). There is also a minibar fridge, which had enough spare room for a bottle of milk and a little water if required. Supplies for tea and in the bathroom were replenished if used and despite the notices about hanging the towels up, the bath towels were clean every day. The rooms were serviced twice daily. The evening turn down service included a chocolate each evening. There was a functioning hair dryer in the bathroom. There is a TV in the room with a few English channels, we mostly watched the BBC News channel to keep up to date, but son enjoyed the various sporting channels available. The WiFi is free and effective everywhere, including in the room, on the balcony and by the pool - I would say it really lives up to its claims which has not always been our experience. Both rooms had spacious balconies with a table and chairs and two deckchairs. There are efficient shutters, black out curtains and a fly screen. There is air conditioning when the window is closed. A small rack for drying is provided on the balcony so wet swimming costumes are easily dealt with. We had a couple of the inevitable Mediterranean ant invasions, which were swiftly dealt with by the hotel staff as soon as we reported the issue. The food was delicious. Breakfast was a buffet with all the usual options. If I have a tiny criticism it was that often the fruit was a little under ripe, but if you wanted to keep it to eat later in the day rather than eating it there and then, you would welcome that. Dinner in the evening includes a salad/hors d'oeuvres buffet and then three courses, there was a wide range of choice for each and everything we had was well cooked and tasty (special mention for the lemon risotto!). The waiters are all very attentive and friendly and ready with a smile, even at breakfast. Occasionally the patisserie chef is preparing desserts in the restaurant for added theatre. Each Sunday there is a Gala Dinner, on the terrace unless the weather is dodgy when it is held in the restaurant. This too was well cooked and speedily presented. I am always a little wary of such occasions, but thoroughly enjoyed myself (and the opportunity to applaud the chefs). For this there is live music. There is a large lounge and bar area, very clean, as is all the hotel, and with well appointed chairs. It has delightful panoramic views and is gently air-conditioned. In the evening music is played, live twice a week and recorded the rest of the time, but this is generally not intrusive. As in the restaurant, the staff are obliging, attentive and friendly. The pool area is one of the nicest I have encountered. The pool is large (23x12m) and there is also a small paddling pool. This means that it is large enough for everyone and there is no annoyance of overcrowding. The infinity style edge makes entry and exit easy everywhere and the whole area is spotlessly clean. The water is chlorinated (a slight disappointment as we prefer a salt pool, but that is another very minor niggle and I am not sure that salt would work on such a large scale) and exceptionally clean at all times. There is a large solarium terrace overlooking the bay which is beautifully clean and equipped with sun beds and umbrellas, all of which are in excellent condition. There is also a smaller terrace by the pool, shaded by awnings. There was never a time when we could not find a sunbed and Antonio the pool attendant is very obliging at moving beds and always has a few spares, so he can rustle up an extra if needed. Pool towels are provided free and never ran out (this is quite an achievement and I have never been anywhere with such good service of this type). There is a terrace café/bar, which was shady and well staffed, with plenty of space for everyone. Drinks and ice creams were also available on the terrace. In addition there is a small garden area with more seating and table tennis and table football. These facilities are well maintained - there were several new table tennis bats during our stay as the facings came loose. The hotel is a little way our of the centre of Sorrento, but there is a very reliable shuttle bus which runs literally all day - some hotels don't run theirs during the afternoon, but La Solara does which means you can come and go as you wish without having to fork out for a taxi or negotiate the complexities of the local buses. All in all we had a most enjoyable stay and are talking about when, not if, we might return as we felt so welcome. Everyone was so nice, I wish I could mention them all by name!

"Great hotel"
Ela P, 27 Juillet 2016

Excellent welcome, brilliant deco, great breakfast, nice location (not central but quiet ). Staff were all great and very helpful with anything you needed. Accomodation was perfect, very clean. The bed was big and comfortable. Rooms were good size and warm. Got a room upgrade to a room with terrance with sea view which was nice. Free wifi.

Owner Response, 27 Juillet 2016

Dear Ela P Thanks for the nice words for all our staff and to our hotel it's nice to read that our clients appreciate our work . Looking forward to having you with us again in the near future. Greetings from all of us Ugo Di Maio

"Superb relaxing hotel with lovely staff"
868DJMBelfast, 26 Juillet 2016

We spent four nights in La Solara after travelling to Sorrento from a tiring four night stay in Rome. As a family of 6 (2 adults and 4 children), we needed two family rooms. As a previous reviewer has said, initially when we arrived we were surprised by the dated nature of the hotel decor (particularly in the corridors and bedrooms), however, we soon realised that this added to the hotel's charms and becomes irrelevant due to the quality and standard of the service in the hotel. Everything about the hotel makes it easy to slip into relaxation mode and I can easily understand why many people return to the hotel year after year. Both our rooms had balconies (one with a superb view over the sea with gorgeous sunsets every evening and the other with a view of the pool). The pool is excellent and for the first time on a holiday, we were able to sit near the pool and let our children play safely in it as it has a shallow end. There is also a separate very small pool which our youngest age 6 spent hours paddling in and out of. There was never any problem getting seats at the pool and the pool was never crowded. Everything was spotless and well maintained around the pool and also in the hotel itself. We ate a number of times in the restaurant area at the pool and there was an excellent range of food including pizza, pasta, sandwiches etc. One of the most charming aspects of this hotel is its staff, who went out of their way to accommodate our every need and are fantastic with children. One of the staff serving us dinner on our first night heard that it was our daughter's 11th birthday and at the end of our meal, 3 waiters appeared with a delicious cake for her and sang Happy Birthday to her with the rest of the diners joining it. This is something she will never forget! Our youngest daughter age 6 got especially attached to Giuseppe who waved and smiled at her all the time. She still chats about him! We can't praise all the staff highly enough for their professionalism and genuine desire to see hotel guests happy. We used the courtesy bus regularly to go into Sorrento and back to the hotel (it runs from 7.50am into Sorrento town centre with the last bus back from Sorrento at 11.15pm). The hotel is quite a distance from Sorrento town and it's definitely a good idea to use the bus unless you like uphill hikes in the heat! On our last day, we had arranged a transfer to Naples at 3pm and the hotel had no problem with us checking out and using the pool and having lunch there before we left. Other aspects of the hotel worth mentioning are the amazing views from the restaurant where breakfast and dinner are served, the gorgeous olive trees, lemon and lime trees all around, the table tennis table which the children had fun using and the lovely relaxing lobby/bar area where we were able to sit and have a drink in the evenings. The hotel and Sorrento itself is also an excellent base for a range of activities. We did a tour of Pompeii (1/2 hour train ride away) and a private boat tour of Capri and Positano (leaving from Sorrento harbour). All in all, we had a fantastic stay in Sorrento. As parents of young children, it can be hard even on holiday to get a break but our children loved this hotel and were so content there that we felt that we truly did get a break! We would definitely go back! Thanks all at La Solara.

Owner Response, 26 Juillet 2016

Dear 868DJMBelfast After a review of this kind we can not do anything other than say thank you and hope to have you with us again in the near future. Heartfelt greetings from all the staff and the management Ugo Di Maio

"Wonderful Stay!"
DRENICA R, 26 Juillet 2016

I have been there for 2 nights during my first visit of Amalfi Coast. The welcoming was excellent. They picked us up from the center with free hotel shuttle every day. It is very good because you have a free car parking and you don't have to worry about drinking ?? Our room had a wonderful view of the Sorrento bay and the sunset from the pool is simply amazing???? The breakfast buffet is very rich and the mozzarella di buffala is so fresh and delicious?? The best hotel I stayed in Amalfi Coast.

Owner Response, 26 Juillet 2016

Dear DRENICA R Thank you very much for your comments and we appreciate the kind words had for our staff and for our hotel. We hope to have you back with us in a near future and in the meantime we'll try to improve our performance. Greetings from Sorrento and from all of us Ugo Di Maio

"Very nice Hotel"
User, 25 Juillet 2016

We booked this hotel at short notice, due to a booking problem with our original choice. We were encouraged by the quality of reviews. Many of the staff have obviously been there for some time and recognised many returning guests. Attentive and friendly throughout the hotel, we were made to feel valued customers. Dinners were good and it was a pleasure to be served at table from a reasonable number of menu options. A change from the usual (sometimes) warm buffet style adopted by many hotels. Breakfasts were "Buffet" and it would be a little better to offer a small selection of "Cooked while you wait" items for some added variety. Sorrento is wonderful and there are many interesting places to visit - we would have liked to have been able to book for longer but this was not possible, so we did not get as much "pool time" as we would have liked. We had a small room, but on departure day we moved to another very much larger / nicer room as we were leaving at the end of the day - so I suspect our late booking left us with what was available. Recommended for couples of all ages. Children evident at the end of our stay as schools were breaking up.

Owner Response, 25 Juillet 2016

Dear La Solara guest, When our staff is aware of the comments of our dear guests their hard work becomes satisfying and they try to give more and more and their faces are always smiling. The management thanks you very much and we are awaiting to have you with us again in the near future. Greetings from Sorrento and from all of us Ugo Di Maio

"Lovely location, hotel and staff"
Tidders2, 25 Juillet 2016

This was a family holiday for us, including two teenage boys and we all had a great time. Firstly, free wi-fi and good food meant the boys were happy and they found things they liked on the menu every night. The food was excellent and we would recommend eating in the hotel restaurant as Sorrento can be expensive. The rooms are nice, many have good views, they have tea and coffee facilities and they are well serviced each day. The pool is big and we never had a problem getting sun beds together even with a party of 4. The bus into Sorrento works perfectly, it takes only 10 minutes and walking the road route into town takes about 30 minutes at a decent pace. We would definitely recommend the hotel and the best part is that the staff make everyone so welcome.

"Fantastic hotel"
DAVIDRAPER1, 25 Juillet 2016

Great hotel and staff can't do enough for you there is a courtesy coach that takes you into town every hour from 07.50 till 9pm the food is very good and most off the waiters Speak good English they get a lot off returning customers year after year so it's a very Friendly atmosphere great pool and sun beds if this is for you book early Thompson Holidays do a package holiday it's not cheap but worth every penny you must do .AMALFI COAST TRIP ALSO TRIP TO CAPRI (enjoy)

"Fabulous hotel and staff!!"
Pebs8, 21 Juillet 2016

Family of 7 with a short stop in Sorrento and this hotel and their staff were simply the best in every way possible. The hotel was lovely, as was the breakfast and dinner. The hotel rooms were clean and a decent size, and they took in all of our requests and made us very comfortable. Additionally the staff organized a transfer from the Naples airport to the hotel for us upon arrival, helped us with getting our lost luggage, booked a private boat tour of the Amalfi coast for our full day there, and finally organized another transfer for a tour of Pompeii, pizza in Naples and then off to the train station. They took so much time with us, and scheduled everything perfectly for us. Antonio & Massimo really went above and beyond. We cannot wait to return to this lovely hotel!

"We'll be back!"
Ashley G, 20 Juillet 2016

We spent a lovely 11 days here at the end of June this year and really didn't want to leave. When we first arrived we were both a little taken aback by the slightly old fashioned décor and were beginning to wonder why it had such great reviews. It didn't take long, however, to really settle into the whole rhythm of the place. Whether it's the hotel's size ( not too big but not too small ), the friendliness of the staff or a whole combination of things, but we have never been on holiday where all the guests were so relaxed and so friendly. The location is a good balance of peace and relaxation, whilst being only 10 minutes from the heart of Sorrento by the laid-on shuttle bus, or a 40 minute walk over the hills. Some lovely Roman ruins are just a 20 minute walk down the hill too. The pool area is just lovely – in amongst lemon and olive trees - and the pool itself perfect for those who enjoy a swim as well as those who just want to cool off. Never had a problem getting a sun bed the whole time we were there! Again, probably due to its size, there is a real feeling of all the staff really caring that we had a good holiday – whether it was the head waiter going through the menu every night to point out the lactose free options, or the chaps on reception arranging the hiring of a scooter for us. ( Initially rather nervous of the prospect, we chose a scooter as maybe the best way to see the Amalfi coast – WOW! Not wrong! I have been all over the world and that day goes down as one of the very best experiences of my life. Photos don't do it justice – breathtaking! In all a fabulous destination for a mix of relaxing and sightseeing – like many others we will definitely be coming back again

Owner Response, 20 Juillet 2016

Dear Ashley G We cannot say anything else than thank you for the nice words had for our hotel and our way of working. It is a real pleasure for all of us to know that our guests are so happy to return . Looking forward to having you back with us we send the best wishes from all of us. Ugo Di Maio

"First visit - but definitely not our last!"
ThelwallPowells, 19 Juillet 2016

We have just returned from a fabulous week staying at La Solara - and what a beautiful and charming hotel it is. We travelled as two couples and we all felt at home as soon as we set foot in the lovely airy reception area and were welcomed by the charming staff. We travelled on a Thomson holiday but chose the hotel purely on the basis of the Trip Advisor reviews - and are so glad we did. It is an oasis of calm away from the bustle (lovely as it is) of Sorrento but the courtesy shuttle, which always ran to time, made it so easy to pop down into the town whenever we wanted to. A couple of times we also asked to be dropped off where the pavement starts so we could walk the last part with the fantastic views over the Bay of Naples - well worth doing. Our rooms were delightful: sparklingly clean, comfy beds, the added bonus of tea and coffee facilities in the room, a fantastic view across the Bay of Naples from our balconies and very well stocked bathrooms with plenty of hot water whenever required. The food was excellent: lovely choice at breakfast and our included dinner was way better than at many hotels which offer half board. We went with the intention of swapping dinner for lunch on a few occasions and then wandering down in to town to eat at some of the very pretty little restaurants - but the food was so good at La Solara that we never did! Special thanks for the great fish dishes (I had fish most nights and it was a different variety and beautifully cooked every day) and the absolutely gorgeous risottos! Special mention too of the delightful Gala Dinner on Sunday evening - not always our type of thing but it was so lovely to eat outdoors around the pool (the staff had gone to a great deal of trouble to set everything up) and the food was wonderful so we thoroughly enjoyed the whole evening. I should also mention that there was a good variety of excellent local wine (red, white and rose) and all at a very reasonable price. The staff know how to make a great Aperol Spritz too! The pool is huge for the size of the hotel (so many 5* hotels seem to have tiny pools) and was delightful to use - it never got busy and there were always plenty of sunbeds to be had, whatever time of day we wandered down. Special thanks to Antonio for looking after us so well - he soon learned which of us like the full sun and which the shade! Probably the very best thing about the hotel is the staff! They all made us feel like we were such welcome guests and went out of their way to be helpful and charming. Everyone we encountered, from the maids to the Maitre D, seemed to take a real pride in delivering the very best quality of service and nothing was ever too much trouble. It seems unfair to really single out anyone since they all work as a fabulous team but I think I have to make special mention of Nello, Marcello and Guiseppe in the Restaurant plus the wonderful Antonio at Reception who organised a couple of fantastic trips for us. We hired a private car and driver (financially easier because there were 4 of us) for day trips to the Amalfi Drive (Positano, Amalfi and Ravello are all so picturesque and our driver stopped at many viewpoints along the way) and to Salerno and fabulous Paestum with its amazingly well preserved Greek temples. By contrast, we "did" Pompeii and Herculaneum on the train ourselves - it's very easy as the shuttle drops you very close to the station and the trains go direct to both sites. One tip (which a friend had given us before we went): if you intend to go to both sites then go to the quieter Herculaneum first and buy the three day combined ticket - then you can walk past all the long queues at Pompeii and go straight in! There are many delightful cafes and bars in Sorrento - you really are spoilt for choice. But if you like a bit of luxury I can recommend going to the 5* Bellevue Syrene for lunch and the Excelsior Vittoria for coffee (or in my case Aperol Spritz!). Both hotels have views to die for (and gorgeous gardens) and welcome visitors who are not staying there. Yes, you pay a bit of a premium (not overmuch though) but the surroundings and view make you feel like you are in a film! I really hope we can return to La Solara before too long - it is quite delightful.

Owner Response, 19 Juillet 2016

Dear ThelwallPowells Thank you very much for your deductions and we are very pleased to read such comments of our customers and that the hard work of our staff is appreciated. We always try to give our best to make your stay as pleasant as possible. We hope to revisit in the near future. Greetings from Sorrento and from all of us. Ugo Di Maio

"Top staff and lovely location."
Pete0210, 19 Juillet 2016

We stayed here for 11 nights and was our first trip to Sorrento. We couldn't have chosen better for location, service, food and organisation. The room was well appointed and thoroughly clean - and maintained that way throughout our stay.The staff, in all areas were polite and friendly and we were greeted with a 'Bon giorno', or a 'Buonasera', with a smile, wherever we went. Located a few kilometers away from the hussle & bussle of Sorrento town, the hotel's own free, hourly courtesy bus was an absolute godsend and a real bonus. The in house food was excellent and we never felt the need to eat out, although we did go to the Ristorante la Favorita, home of Cannelloni, just to try it out. (Not disappointed here either) Would recommend this hotel on many levels, as it ticked all the boxes.

Owner Response, 19 Juillet 2016

Dear Pete0210 Thank you very much for your review and it is an honor for us to read your words about "LA SOLARA". This greatly helps our staff who feel rewarded for their hard work to satisfy our guests. Awaiting to have you back in the near future, please, accept our best greetings from Sorrento and from all of us Ugo Di Maio

"The Best"
andrew c, 19 Juillet 2016

We stopped at La Solara on the recommendation of a friend & we're glad we did, it must be without doubt one of the best hotels we have stopped in. The customer service that they provide is first class, the food is excellent, the hotel staff cannot do enough for you & are helpful at all times. The shuttle bus is on time & always clean & the pool area is beyond reproach, our room was clean, spacious & had a terrific view of the bay & also protection from the sun if you wanted it, there was a complimentary bottle of local olive oil in the room & also chocolates on our arrival, which we found very nice. All we could say about La Solara is Bellissima !!

Owner Response, 19 Juillet 2016

Dear andrew c Thank you for your comment and for your kind words for our staff and for our service. We can not do anything else to say “ THANK YOU ”. Waiting for you again in the near future sincere greetings from all of us. Ugo Di Maio

"Beautiful"
karen300658, 18 Juillet 2016

Stayed at the La Solara hotel for the first time and what a gem it is. We nearly dismissed this hotel and so glad we didn't. The staff cannot do enough for you. Food was excellent. Breakfast there was fresh fruit, ham & cheese, cakes, scrambled eggs, bread, fresh tomatoes and yoghurt. Dinner there were 4 choices of dishes and wine was reasonably priced. There was also a varied menu for lunch. The Gala evening every Sunday was fantastic. 5 courses and live music and a chance to dress up into something nice. There were free pool towels and plenty of really nice sunbeds and parasols. Always managed to get two whatever time of day. Rooms were cleaned daily and were spotless and the maid left a chocolate each on the table. We upgraded to a sea view which had a fantastic view of Mt. Vesuvius. Laura our Thompsons Rep. was superb and so helpful. We booked the Amalfi drive, trip to Mt. Vesuvius, Pompeii & Herculaneum, all very good trips. Also went to the Opera (3 tenors) which is worth seeing. We swapped our dinner in hotel for lunch one day so we could try the Parrucchiano restaurant (this is where Laura takes you on the walkabout) Had a wonderful meal in a fantastic setting. Also worth going to is to the Foreigners Bar which had the most fantastic view. Also had lunch at the Grande Marina where there were plenty of fish restaurants. The free shuttle bus ran from 8am to 11pm daily. This is a wonderful hotel and we will definitely return.

"Another 2 weeks in our Italian paradise !"
EAC54, 17 Juillet 2016

This was our 11th year at Lovely La Solara, and absolutely perfect as always. From the moment you walk in to reception, it"s as if you had never left......staff, food, cleanliness, are all absolutely fantastico!! An added bonus this year, was the weekly Gala dinners were once again outside.... warm air, beautiful sunset, and glorious food, we are already counting down to next year!!!! MR and Mrs ROBERT ( EAC 54)

"patrick r FANTASTIC HOLIDAY"
patrickregan248, 17 Juillet 2016

my wife and i stayed for eleven nights and had a fantastic time, room was great,very clean at all times. all of the staff were excellent and made us feel very welcome, even though the hotel is outside sorrento it did not feel like this because the shuttle bus was so regular and punctual. pool area was great plenty of sunbeds and a good snack bar.we were on a half board basis. there was plenty of choice at breakfast and the evening meals were excellent again plenty of choice on the menus and waiting staff friendly and professional. we had a wonderful experience and can honestley not fault a thing. we would like to return again in the future.

"Beautiful stay once again"
Michael D, 16 Juillet 2016

We've just returned from our 4th stay at BW La Solara. To say we like the place is an understatement but we yet again could not find fault. There is little point in repeating the detail of other reviews but we must praise ALL the staff. Absolute professionals in every sector of the hotel. We really felt that our custom was greatly appreciated. The food was everything you would hope for in an Italian restaurant. My wife is a vegetarian and the options for her each night were numerous and varied. The entire hotel complex is absolutely spotless so the chambermaid team deserve a huge mention. We were on honeymoon on this visit and were able to totally relax for the 9 days after a hectic few months. There are few certainties in life but we will certainly be returning to this outstanding hotel in 2017! Wish we'd booked another week! A big thank you to the entire team at BW La Solara for ensuring our honeymoon was just fantastic. See you all in 2017! Michael and Nuala Belfast

"Very relaxing break."
Martin N, 14 Juillet 2016

My wife and I recently had a ten night stay at this hotel and can honestly say it was a wonderful experience. The food was excellent, the hotel itself was clean and well presented throughout and the staff were very friendly and close knit, almost like family. Special mentions go to Franco, Pepe, Angello, Nello and Marcello. All were fantastic. The pool area was relaxed with no clammer for sun beds, and as the clientele of the hotel tended to be of an older age, I would say 55+, the number of children on site were few. The hotel runs a mini bus into Sorrento on the hour which only takes around ten minutes to get to, and picks you up on quarter past the hour. This was very useful as there's not a great deal immediately outside the hotel save for a beach and small village not far away. The only obstacle to the beach was the steep road down to it. We were told it was 15minutes walk down and half an hour back up! Overall highly recommended.

Owner Response, 14 Juillet 2016

Dear Martin N We cannot say anything else than thank you for the nice words had for our hotel and our way of working. It is a real pleasure for all of us to know that our guests are so happy . Looking forward to having you back with us we send the best wishes from all of us. Ugo Di Maio

"So good!"
174ricky, 14 Juillet 2016

We stayed here for 10 nights and it was a delight. The staff were so helpful and nothing was too much trouble. The food was simply excellent and very well served. Though a 10 mins drive from the centre of Sorrento, the shuttle-bus is just brilliant and more than makes up for the "out of town" location. We were struck by how many people we met at the hotel were "returnees" - it didn't take us long to find out why! This is certainly a hotel we would come back to.

Owner Response, 14 Juillet 2016

Dear 174ricky Thank you very much for your deductions and we are very pleased to read such comments of our customers and that the hard work of our staff is appreciated. We always try to give our best to make the stay as pleasant as possible. We hope to revisit in the near future. Greetings from Sorrento and from all of us. Ugo Di Maio

"Fantastic Week!"
RooneyRumble9, 13 Juillet 2016

Not much to add to all the other very positive reviews, but to say what a great way to spend a chilled out week , with staff that care and top quality service and facilities. The weather helped too! Grazie Mille to the La Solara Team!

"Pampered"
jjeffery2010, 11 Juillet 2016

Just got back from this hotel. Didn't have to lift a finger, the staff took care of everything. The weather was very hot so didn't do any trips but thoroughly enjoyed relaxing by the pool with the odd trip into Sorrento on the courtesy mini bus. The food was varied and the wine recommendation from the waiter excellent! Go and enjoy!

"Very Nice but not 5 star"
grinch99, 11 Juillet 2016

We stayed here for 11 nights on a booking with Thomson holidays. The immediate impression of the hotel was the warm welcome of the staff and how light and airy it was, this view was reinforced throughout our stay, the public rooms are excellent and the staff without exception are warm & friendly. Our room was on the side of the hotel and although not with the best of the views it was roomy, had excellent air condition and very comfortable beds. It was also a surprise to get English channels on the TV, which is not so common in Italy. The pool and pool area were very good, plenty of sun beds and some with shade and a nice area for lunchtime snacks, the food was excellent with a good choice. The prices in the hotel were fair for both alcohol and food, not really expensive but this was pre Brexit! With Thomsons we were on a half board basis which becomes a little repetitive after a while ( not the menu but not going elsewhere) so we did out a couple of times, however there was nothing wrong with the food or service. My 2 main criticisms are aimed at the bathroom and the breakfast choice, with the former, it was impossible to shower without getting the floor wet, the unit was situated at the centre point of the bath not the end, so water was leaving the bath even with the shower curtain shut. Regarding breakfast, there was no change in choice from day to day, Macedonia fruit salad was served every morning and water melon, it was very repetitive and also disappointing that coffee came out of a machine with milk in sachets, not fresh, we thought that could have been better. It's well documented that the hotel is well out of town but the shuttle service is excellent and always on time, the bus is about a 20-25 seater so you don't have to worry about getting a seat. You can walk into Sorrento but you need to be fit as its quite a climb at the start, there is nowhere to walk around the hotel in the evening. Besides the couple of complaints, it was a very nice stay.

Owner Response, 11 Juillet 2016

Dear grinch99 Thank you for your review and we appreciate your suggestions how to improve our service to our customers. In the future we will be more careful about everything that you've listed and I am sure that by your next visit you will enjoy your stay with us. Greetings from Sorrento and from all of us. Ugo Di Maio

"Another excellent holiday again at La Solara"
Sue B, 11 Juillet 2016

As the Title indicates we have had yet another memorable holiday in the care of professional and caring staff. All aspects of the hotel from reception, dining room, pool and house keeping were excellent and friendly. We have been to this hotel a number of times and the service and professionalism of the hotel has not changed and new visitors to the hotel who have looked at Trip Advisor to see ratings will be surprised at how true the facts are. Look forward to booking our next visit. Mr & Mrs Bainbridge

"First class"
frewellen, 10 Juillet 2016

Just returned from our 11 night stay here for the first time and certainly wont be the last, everything was exceptional, the staff were all lovely and friendly, rooms were lovely and clean with looks across the Bay of Naples, pool area was clean and no fighting for sunbeds at anytime of the day, courtesy bus into Sorrento which went every hour was good, also the sunday night gala evening which the food was served around the pool area was a big plus and enjoyable night. we will be returning soon as do many of the customers

"Idyllic la Solara."
mongy777, 10 Juillet 2016

My wife and I have been visiting this dream of a hotel, on and off, since the summer of 1994. Although we've been to other resorts, both in Europe and beyond, we've not yet found anywhere to match it. Whilst we were there, during my70th birthday, towards the end of June, the staff went to considerable efforts to make sure that it was a most memorable occasion; I was deeply moved by their kindness. This was just one of the many examples of the care that they bestow on their guests, regardless of nationality, class, creed or colour. This is why there are so many positive comments about La Solara; many of the negative ones, are just downright petty as far as I can see. As retired professionals from the UK, we're not given to hollow words, that is why this trip was our fourteenth in twenty-two years. Surely, that has got to speak volumes in praise of this unique establishment!!!

"NICE BUT OVERRATED - NO OUTDOOR DINING"
EXPLORER0010, 08 Juillet 2016

My wife and I visited the La Solara for the first time in June and liked the hotel - it was very clean and the staff friendly. Our room was pretty quiet although there was no privacy screen between the balconies. TV is poor - only news (BBC, CNN and SKY) in English. The breakfast selection is produced on a budget - limited range and cheap ingredients, cheap museli and no dried fruit and worse of all the coffee is self-serve out of a machine (using powdered milk - ugh!). The evening meal is much better- the Gala dinner on Sunday was very good. The issue for us was no outdoor dining - all meals are taken in the stuffy dining room - window seats were at a premium during breakfast and always filled up first - you were allocated a table for dinner - ours was in the middle of the room - not good. I tolerated this for a couple of nights and then asked for our meal to be served on our balcony. To give the hotel credit - they did this. Their Manager asked me what was wrong with their dining room and I explained that we prefer to eat outside - one of the reasons we go to hot countries! He told me they do serve the Gala Dinner outside in the "summer" - it was 29C degrees when when we visited! Not sure what he meant by summer or when it was going to be warm enough! One morning we left the hotel early for an excursion and they prepared a breakfast bag - it was very good. Our room had a long balcony and a side view across the Bay of Naples where we could watch the sun set. The balcony furniture consisted of two rather odd deck chairs and small metal table and two metal chairs - the latter were OK if you used pillows for cushions. The pool was great with loads of sun beds - we went out for the day and then went for a swim before it closed (at a very early 7.30pm) - one evening they clearly wanted to go home as the staff were hosing the area immediately beside us at 6.45pm!. The hotel is out of the town on a very busy road so offers a shuttle bus on the hour to take you down into Sorrento. The last bus back is 11 15pm. We used this quite a lot and found it to be very reliable. It was suggested that we could walk along the road outside the hotel - whilst we did see some people doing so, I felt it was dangerous - there was no path but lots of coaches, lorries, cars and fast-moving scooters. Overall we enjoyed the holiday but feel they could do better with the dining arrangements - if they can serve the Gala outside during the summer then they could offer breakfast and dinner outside - to those who prefer this. I have stayed in many hotels that offer both - allowing customers to choose.

"The sun shines on La Solara"
Michael M, 08 Juillet 2016

We stayed at La Solara for 10 nights in June.We found the hotel comfortable with all mod cons. It has a wonderful family atmosphere with the staff helpful and friendly. The restaurant has an Italian menu with a reasonable choice of Italian food. The view from the hotel is across the road to the sea and, although it is set apart from the town, there is an hourly free bus service into the centre. We would definitely go back there.

"Wonderful Hotel"
Alexandra H, 05 Juillet 2016

Just returned from a two week stay here with family and just like the other reviews we had a brilliant time. The staff are absolutely wonderful and will always go the extra mile to make you feel comfortable. For example they will offer to make something else if what is on the dinner menu for the evening is not suitable. The food is delicious and we were spoilt for choice every night! The pool area is great, clean and the pool itself is lovely. The minibus service is also fab and it was on time every time we took it. If you're worried about getting wifi then you don't need to, it's super fast and we had no issues with it. Our rooms were lovely, nice size and bright. All in all we had a wonderful trip and I would not hesitate in returning to La Solara again!

"Great Holiday at La Solara Sorrento"
Edward W, 04 Juillet 2016

Fabulous Hotel with great views.. The Staff are all very Professional and friendly... Food is great, service is great.....beautiful surroundings.. Also the service round the Poolside is excellent . I would recommend this Hotel for anyone thinking of going to Sorrento.

Owner Response, 04 Juillet 2016

DearEdward W The entire staff thanks you for all that you have highlighted. This makes us happy and keeps us in work with new energy. We are waiting for your next stay with us in the near future. "GRAZIE" Ciao from Sorrento The entire staff and management Ugo Di Maio

"A great hotel with dedicated and hard working staff"
J00lem, 03 Juillet 2016

I don't think there is very much I can add to other reviews. We have just returned from a 2 week stay and met so many people who have stayed here on a regular basis, I can see why. The staff work hard and cannot do enough for you - they made our holiday one of the best we have ever been on. The whole place has a relaxed feel, there were always sunbeds available with plenty of shade if you wanted it, the pool is large and well maintained. The food is excellent quality and plentiful - so had to keep an eye on my waistline! We shall definitely be returning. Thank you to all the staff at La Solara.??

Owner Response, 03 Juillet 2016

Dear J00lem Thank you for your comments, your suggestions and for the kind words for our staff and for our service. We can ‘t do anything else to say THANK YOU AND WAITING FOR YOU AGAIN NEXT YEAR. Greetings from all of us. Ugo Di Maio

"Lovely hotel"
s11val, 01 Juillet 2016

This was our first visit to La Solara and we weren't disappointed. It's a very friendly environment the Staff are amazing, the food is amazing especially the Gala dinner on Sunday's not to be missed. Our room had a beautiful view across the Bay of Naples where we could watch the sun set from our balcony. The pool was great with loads of sun beds. There is a shuttle bus on the hour to take you down into Sorrento the drivers are friendly & very helpful. The last bus back is 11 15. Sorrento is a beautiful place, the combination of staying at La Solara made it a perfect holiday, you will not be disappointed.

Owner Response, 01 Juillet 2016

Dear s11val We thank you very much for the nice words had against the hotel and staff. This makes us happy and let us continue to work with enthusiasm and satisfy all our customers. In awaiting to have you again with us in the near future accept the best greetings from all the staff and the management. Ugo Di Maio

"Best Ocean View Terrace!"
Jason R, 01 Juillet 2016

From dinner reservations to arranging shipping some of our goods home to the US to our special dining requests--this hotel is an all around 5 star! All of the staff was extremely friendly and 100% customer service based! We stayed here for our wedding anniversary and are already planning our next trip! It is an 8-10 min shuttle ride into the downtown of Sorrento and the hotel provides free shuttle service until 11pm every hour! If you are a night owl, a taxi will be 50 euros to get back to the hotel. We had a junior suite room with an ocean view terrace which had a spectacular view!

Owner Response, 01 Juillet 2016

Dear Jason R We thank you very much for the nice words had against the hotel and staff. To give the best service to our beloved guests LOYALTY is the most important thing for us . In awaiting to have you again with us next year, please, accept the best greetings from all the staff and the management Ugo Di Maio

"Great Staff and Stay"
Drew S, 30 Juin 2016

Everything at this hotel is great. The staff are friendly, the pool is huge, the food is fantastic, and the place is immaculate. I can't wait to go back!!1 The only thing that was difficult (and our fault for not figuring this out ahead of time) was getting into Sorrento on the ferry from Naples and not having a clue where to go. Couldn't get Wi-Fi to figure it out. Finally found a tourist desk where the girls called the hotel for us to figure out how we get to the hotel.

"Another lovely stay at La Solara"
JfdiDave, 29 Juin 2016

We've been to La Solara for several years, and each year it is a wonderful holiday. This year was no different! The hotel has a view of the Bay of Naples looking out towards Ischia, stunning especially when the sun sets right in the middle. If you don't get a sea view room this can be enjoyed from the bar or the sun deck area. The rooms are all a good size and kept up to date in terms of decor and facilities each year. Being a mile or so out of town makes it nice and quiet and theres a free bus in/out every hour. There is a nice beach about half a mile down a hill with bar/restaurants - as its a bit around the corner it also has a view of Vesuvius. Breakfast is a help yourself buffet with croissants, pastries, cake, cereals, meats & cheese and bacon, sausages and scrambled eggs etc. Its all good, and hard not to have a three course breakfast. Coffee is great (bean to cup machine). Dinner is a set menu if half board or a la carte if not. The set menu offers many choices every night and dishes rarely repeat over a two week stay, and all of the dishes are wonderful Neapolitan fare. I especially like the arancini, but to be fair I especially like everything else too. Before the first course you help yourself to antipasti, again wonderful and varied. The tiramisu is seriously good. The staff throughout the hotel are all experts at customer service, being courteous, friendly and exceedingly helpful. A couple of years back my son turned his nose up at a fish starter and Marcello the head waiter produced a plate of pasta with tomato sauce instantly to replace it, possibly from nowhere and without us asking. The whole hotel and bedrooms are always spotlessly clean. The 25m pool is great for trying to burn off the tiramisu etc and there is a gym. The sundeck is also kept in excellent order, and nearby there is an outdoor eating area for lunch. I find the lunches a bit big given breakfast and dinner, but its easy enough to share a dish. Lello and Carlo visit tue, thu, sun and sing/play a variety of neapolitan and modern songs. They are just ace, they play requests and are at their best having fun with the audience. Thomson have excursions, but its pretty simple to visit Capri, Ischia, Amalfi just by going into town, walking down to the port and catching the ferry. Pompeii and Herculaneum and Naples are easily reached on the train. All in all just a great relaxing friendly holiday.

"Another wonderful stay"
marathonman111, 29 Juin 2016

This was our fifth visit to La Solara and as ever it was up to the the usual very high standards. A special thank you to each and every member of the staff who make guests feel so welcome. We will be back soon.

"Would absolutely stay again!"
travelbug47, 27 Juin 2016

Had a 2 night stay and would have been very happy if had been longer. Hotel has great and had a very helpful staff along with being very clean. The breakfast buffet had a great assortment of hot and cold food. It is a bit out of the city but has an hourly shuttle bus which is very convenient and saved from the higher taxi rates in the area. The swimming pool is much larger than most hotel pools and also has a nice children's pool. Would be a very nice place for a family to stay. Mattresses are very firm. The staff made nice tour suggestions.

"Delightful hotel, in a peaceful location, with fantastic views over the bay of Naples."
ashtonnelynne, 27 Juin 2016

A lovely hotel, wonderful, friendly helpful staff. Our room was quite large with a view over the bay of Naples. It was clean and the bed was very comfortable,. Food was good with plenty of choice, the salad bar was excellent. The reception staff were great and happy to arrange trips to Capri and the Amalfi coast. The swimming pool had plenty of sun loungers and never seemed to be crowded, a selection of snacks were available at the poolside bar. Evening entertainment was well provided by Lala, a variety of Italian and popular songs.The Gala dinner was great! The curtesy bus ran into Sorrento every hour, so if you want to be away from the noise, but within easy reach, the hotel is in an ideal location. Would definitely recommend this hotel.

"Lovely stay"
chrismeares2016, 27 Juin 2016

Just returned from a lovely stay. Fourth time in sorrento but first at this hotel. Leave all your concepts of a Best Western Hotel behind . I read through the reviews before I booked and I have to say it is well worthy of the accolades it gets. Many of the guests return time after time and I don't blame them. Please do not be put off because it is a bit out of town. You have all the benefits of being surrounded by the relative peace and tranquility of the Italian countryside but the free shuttle is regular as clockwork and usually takes 6 - 10 mins. dependent on traffic. Compare this to most of the hotels nearer to the centre from which you have at least a 15 minutes walk in the noisy and opressive traffic. The road into the centre is hardly a pleasant stroll! Nothing more to say that has not been been said about this hotel previously. Treat yourself.

"Eccezionale!"
iggy16, 27 Juin 2016

Just back from our third visit to this wonderful hotel. I have little to add to my previous comments and those of other reviewers who have also had the good fortune to experience the high standards of service of all of the staff at this fantastic hotel. If you are looking for good food,friendly and efficient service,high standards of cleanliness and a spectacular setting this is where to find all of these things and more. Many thanks to the staff at La Solara all of whom from reception,housekeeping,restaurant,bar to Antonio the pool man helped to make this another memorable holiday in Sorrento. Looking forward to seeing you all again next year.

"Amazing highly recommend"
Coventry12014, 26 Juin 2016

Spent a week here in April. The hotel is clean and the staff are fantastic. Nothing was too much trouble. We asked for an extra pillow and by the time we got to our room on the second floor it was in the room. Amazin. The staff made us feel very welcome. Sunday gala night is not to be missed we had a great night. Courtesy bus was every hour and always on time. Excellent wifi Pool area fantastic. We were celebrating out mums 60th birthday and the hotel made a cake and presented it to her at dinner. I can see why people return a really friendly hotel highly recommend

"A truly wonderful hotel"
Tina H, 26 Juin 2016

Recently visited this marvellous hotel with 2 friends for a week's holiday. What an amazing place. Located on the outskirts of Sorrento, but with an hourly free of charge shuttle bus, the delights of Sorrento were easy to reach. The hotel has amazing views, a realxing atmosphere, and you feel like you are at home. The staff are brilliant. Nothing is too much trouble and that is from front office to bedroom attendants to waiters and bar staff. The food is abundant, delicious and well presented and always served with a smile. Cannot fault anything about the hotel. Go there and feel pampered.

"Fantastic, Great Holiday"
shoppinggirl561, 23 Juin 2016

We just returned on Tuesday morning early, if you have any sense please holiday at La Solara, fantastic staff, great food, such a relaxing break. Shuttle bus is great as Sorrento it's self is very busy and great to get back to La Solara and chill out, Sunday's Gala Dinner not to be missed, when can I go again ?

"What a great find"
Henfieldgirl, 21 Juin 2016

This hotel was a real gem, lovely service, they really went out of their way to make your stay a good one. Obvious just how proud the staff were of the hotel Pool was warm and plenty of beds, as soon as you entered the pool area the pool attendant was friendly and so helpful. Drinks were reasonably priced and delivered to your sun beds with smile. Food was delicious and they were more than happy to save any of your unfinished wine bottle to be brought to your table for dinner. Food Portions were very generous at lunch and really fresh. 1/2 board was well worth doing and dinner was lovely with good choice Courtesy bus was brilliant every hour until late at night to sorrento - 10 mins journey. Whole hotel was spotless, excellent wifi throughout If you want to be slightly out of hustle and bustle but with easy access to town then this hotel is great Would definitely go back

Owner Response, 21 Juin 2016

Dear Henfieldgirl, Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this gem in the future and look forward to having you back with us next year. Thank you from all of us Ugo Di Maio

"A wonderful hotel "
jo50hun, 21 Juin 2016

The hotel is immaculately clean, the staff are very attentive we felt as though we were being looked after by a family rather than being in a large hotel. There is a fantastic swimming pool with poolside sun beds, but best of all was our lovely room with a terrace looking over the bay.

Owner Response, 21 Juin 2016

Dear jo50hun, The entire staff thanks you for all that you have highlighted. This makes us happy and makes us work with new energy to have more and more friends who return to us year after year. We hope to see you, again, soon. The entire staff and management Ugo Di Maio

"The very best of Hotels and service"
HerculesWeymouth, 19 Juin 2016

We have just returned from yet another fabulous holiday at La Solara, Having had a break from Italy last year due to family illness, it was an absolute joy to be back with at the hotel and staff who we consider as friends. Every aspect of our stay was first class and is reflected in the very positive comments on tripadvisor 1506 excellent reviews can't be wrong. We are amazed at some of the negative comments, one of which we found offensive if you don't like authentic Italian cuisine, the distance from town, or the transport provided, all of which are well documented, then don't go to La Solara. We had some great trips out which we arranged ourselves to Capri, Pompeii and Amalfi, all brilliant days out. Our stay this time was in room 410 with great views over the Bay of Naples. Our heart felt thanks yet again go to Marcello, Nello and all the staff in the restaurant, Angelo and Pepe, Massimmo, Antonio and the reception staff, Pool attendant Antonio, Ugo who always makes you feel welcome and at home, and lastly the cleaning staff. As stated another great holiday and we will be back. Grazie La Solara

Owner Response, 19 Juin 2016

Dear HerculesWeymouth, Thank you for your comment and for your kind words for our staff, our service and LA SOLARA. Our hard work is rewarded by your comments and we are proud for what we may offer to our valuable guests. We are here to let you spend again an unforgettable stay with us. CIAO from Sorrento and from all of us Ugo

"WONDERFUL HOTEL"
arthurQMS, 18 Juin 2016

Returned Monday from a fabulous 10 day holiday at this wonderful hotel. We were on half board and the food was exceptional especially the 2 Sunday Gala Dinners. Staff were superb and very efficient and friendly and nothing was too much trouble. The room was very comfortable and clean with a good sea view and balcony and the evening bed turn down and sweet was a class touch. We were on holiday with my daughter and her partner and young 10 month old son (who stayed in a different hotel) and on 2 nights we had the baby and the hotel provided a cot while the staff from reception and in the restaurant were so good and helpful and with warm affection for the baby -- we are very grateful for the professionalism of the gentlemen in reception for arranging it The cleaning staff were very efficient and the pool area and pool snack bar were really great I must mention the courtesy bus transfer into and from Sorrento which was every hour Mario the driver was superb and very kind and dropped us off at our daughter's hotel on the way into town and was great when we had the baby with us -- THANK YOU MARIO!!! THIS WAS A FANTASTIC HOTEL AND WE RECOMMEND IT TO ANYONE -- WE SHALL CERTAINLY RETURN

Owner Response, 18 Juin 2016

Dear arthurQMS, Thank you for your nice words. Everyone of us are waiting for you on your next visit and we will certainly do our best and try to have you with us year after year. See you soon The entire staff and management. Ugo di Maio

"Wonderful Hotel"
Pamela O, 15 Juin 2016

Have been to Sorrento every year for the last 20 years and have stayed in many hotels. What a shame we haven't found this hotel sooner. The staff are so friendly and can't do enough to help you. Rooms are so comfortable and clean. I can understand why guests come back year after year and hope to do the same. Pam and John Ockenden

"Fantastic hotel in Sorrento"
familyIndian, 14 Juin 2016

La Solara is a wonderful hotel. Spacious and clean, well maintained and with beautiful views from the lobby and pool area as well as some rooms. We had a family suite for 4 which had one King bed and 2 twin beds. The room was very comfortable for us. The included breakfast was wonderful. The free shuttle to town also was very convenient. This was a great place to stay to take a day trip to the Amalfi Coast & Pompeii. Highly recommend this hotel - it's a great choice for Sorrento and surrounding areas.

"Truly Exceptional Hotel"
Sparkler179, 13 Juin 2016

We have returned today from our first trip to Sorrento staying at La Solara Hotel. This hotel is simply amazing. Beautiful rooms, friendly and helpful staff, the best food we have ever tasted in a hotel, superb pool area, free WIFI, we really cannot fault it. Check in and out was smooth and trouble free. We were made to feel so welcome throughout our stay and nothing was too much trouble. The shuttle bus was fantastic and the last bus back was 11.15 pm so plenty of time to explore the beautiful city of Sorrento. The bus was always on time and the driver was so friendly and cheerful. The restaurant staff were superb, service was quick and efficient and as mentioned the food was fab, the Gala Dinner on our last night was lovely. Our room was spotlessly clean and the same high standard was maintained daily. Every night when we returned, the beds had been turned down and chocolates had been left for us, they were delicious even after a 4 course meal!! We will return without hesitation to this wonderful hotel in beautiful Sorrento and would like to thank the staff and management for giving us a truly memorable holiday.

"Excellent Hotel, First class service"
Amy May D, 12 Juin 2016

Myself and partner have just returned from our first visit to Sorrento, staying at the Hotel La Solara. The city was beautiful, and the hotel was the PERFECT place to stay. On arrival we were greeted with a glass of champagne which was a lovely touch. We soon noticed the staff continuously add little touches to make sure your stay is a special one, including a complimentary bottle of olive oil in our room from the manager and an evening chocolate which greeted us each night. The staff was always friendly and quick to help and the the cleanliness of the hotel was impeccable. The pool area was peaceful and a great place to relax after a day in the town, the garden area was picturesque and we enjoyed a glass of wine amongst the lemon trees as often as we could. The free shuttle bus service was extremely handy and a brilliant service offered by the hotel. We ended up using this service every day and was never disappointed (we always got a seat and the bus was never late). We stayed in one of the rooms on the fourth floor which had a large balcony with a sea view. The view was gorgeous and on our first evening we decided to just stay on the balcony all night watching the sunset while having a few drinks from the mini bar (which was really reasonably priced!). We would 100% recommend this room and the hotel. Thank you to all the staff for making our first visit to Sorrento a memorable one. We'd love to return one day and see you all again.

"Lovely Hotel and Location"
Irene H, 12 Juin 2016

Had a lovely time at this hotel with the friendliest and most helpful staff - got off to a bit of a disappointing start with the rooms, but the staff pulled out all the stops to deal with this and half way through we were given two lovely rooms with a stunning views. It was beautiful and dealt with in a very friendly and humorous fashion.

"An absolute Jewel"
Bejay3011, 12 Juin 2016

It has been a long time since we stayed at a hotel that ticked all the boxes! The location is superb. Situated some 10 minutes or so by a free hourly shuttle bus to and from Sorrento from where you can journey onward to by bus/train/ferry to the highlights of the region. The hotel and the staff could not be faulted they were efficient , friendly and polite at all times and the food was excellent. Breakfast is buffet style with a vast selection of food both hot & cold. A comprehensive menu is available in the pool bar should you be relaxing around the pool. The evening a la carte meal was amazing with an excellent and varied selection of meals to suit all. The menu was not repeated during our stay. The Gala Dinner was magnificent. The regional wine is excellent and very reasonably priced. We had a quiet, comfortable, spacious west facing sea view room with efficient air conditioning, full WiFi, a mini bar and television. Can I fault the hotel and staff ? No! Will we return? Yes definitely!

"Return visit"
dorischrisp, 11 Juin 2016

Just returned from a 2nd visit to La Solara, again a most enjoyable time. All members of staff are most friendly and helpful. We particularly like the evening meals with waiter service, be prepared to put on a little weight. Sorrento and surrounding areas are so beautiful plenty if things to do even on return visits. Looking forward to returning in September, thank you for a memorable visit.

"fantastic stay in a fantastic hotel"
louise d, 09 Juin 2016

spent may half term at la Solara with my daughter, nothing was too much for the staff their customer focus was brilliant. hotel immaculate so clean and lovely finishing touches like a chocolate by the bed when returning at night. we arranged 3 trips and this hotel was the perfect choice for recharging our batteries inbetween the trips, so peaceful with a fantastic pool and poolside snack bar. we liked the idea that if we wanted to go into sorrento the shuttle bus had you their quickly and when you had had enough quickly back to relax. i never sleep well usually on first couple of nights on holiday due to beds but slept full night every night came back fully recharged will definitely be back!!!

"Jim and Laura from Glasgow "
Jim D, 08 Juin 2016

Excellent Hotel and location to explore Sorrento. Staff, food and amenities were excellent. The courtesy bus was 1st class and ran on the hour as promised and saved a lot of walking into the main town. The food and restaurant staff made the hotel visit everything it should be. I went with the head waiters wine recommendation every evening and never had a bad bottle and the most expensive was €16. Very reasonable.

"An excellent hotel with great staff"
bdon257, 07 Juin 2016

Four of us have just returned from a super 2 week holiday here. The hotel is situated about 1.5 Km from Sorrento centre and an hourly free bus takes you there in a few minutes. The location means it is very quiet which was a major consideration for us, we had 2 different rooms one with a view over the pool and toward the Bay of Naples and Ischia and one with a garden view which also had views over the bay. The reception staff were welcoming, friendly and very helpful, nothing was a trouble to them and requests were met with positive responses. The rooms along with every part of the hotel were spotless and maids were busy all day keeping everything to a high standard. The food is very good with a buffet style breakfast and the evening meals were served from a good and varied choice of menu, there was a well presented salad buffet followed by a further 3 courses. Being a party of 4 we had most things on the menu which was not repeated during our 2 weeks. The food was good, tasty, with decent portions and nicely presented. The waiters were pleasant good humoured and very willing to help with choices etc. Located on an elevated site with lovely sea views and a spacious 23m heated pool with ample sun beds, chairs and an outside pool bar and dining area we spent several days in between sightseeing just relaxing here. The only downside to the location is the lack of a footpath along the road which makes walking less relaxing, though a small beach and harbour is just across the road and down a winding road about 20 minutes walk. The free shuttle bus into Sorrento made up for this. Overall this is a great hotel and we have no hesitation in recommending La Solara to anyone wanting a quiet hotel just minutes from the busier and noisier town centre hotels.

"Lovely clean quiet hotel"
elanora1953, 06 Juin 2016

The most important thing for us when we booked our stay at La Solara was that one of our party who is coeliac would have a good holiday abroad without worrying about the food. The La Solara really did a great job and the restaurant staff were brilliant. At every dinner the menu was explained to us - what was gluten-free and what was not. The food was brought to the table, so no queuing, and on Sundays the chefs parade at the gala dinner. For breakfast there was a range of gluten-free products at the buffet. We found this was a small hotel in a quiet location out of the noise and bustle of Sorrento, but the rooms were spacious with a balcony - not necessarily with a sea-view, but a nice view all the same. We liked the little touches you get in a good hotel, a drink on arrival, the bed turned down every evening and a chocolate on the side. We also enjoyed the large swimming pool, and the bar/lounge has wonderful panoramic views of the sunsets. We found the garden with the table tennis was a little bit smaller than it appears in the photos! The staff were always very helpful and the courtesy bus into town was a great plus as it was not practicable to walk into town due the winding roads with no pavements. As a family we like to explore an area on foot so we were a little bit disappointed. However it is possible to walk to the local beach - Marina di Puolo -although the road is very steep in places so it's a bit of a struggle on the way back up! This is a good base for exploring the area - Amalfi, Pompeii, Herculaneum are all on the must see list - or taking the courtesy bus into Sorrento to explore the shops in the narrow streets or drink coffee in the piazza or overlooking the sea.

"Super Solara"
allanandjean, 05 Juin 2016

Booked at short notice with Thomsons and stayed 15-22 April. Had chosen La Solara based on the great reviews and a very good deal. Arrived very late, just after midnight and directed to the restaurant for a meal which was a very welcome and pleasant surprise and the Food was perfect for such a late hour. Our room was fine but not with a great outlook but it was all that was available, hence the great price. It was my wife's Birthday on the 16th so I emailed the hotel to arrange flowers,which were amazing and very good value,and they were extremely helpful. They told me the night manager would be in touch and Antonio emailed me the next night. We found all the positive comments to be accurate and had a lovely time there. The hotel is spotless,which is one of our main requirements, the food varied and good quality and the staff the friendliest you could ask for. The pool area was very nice with great views across to Ischia. The hotel bus is a great plus, runs like clockwork and will drop you off at other points en route if you ask. Our highlight, a trip to Capri, was as a result of great advice from Massimo on the front desk. I had missed the rep to book with Thomsons so asked about the trip detailed in a leaflet in our room. Massimo advised that there was a better trip, including some food and drink, which he would recommend so we booked that and had a wonderful day. The trip was with Vervece Charters and is a family affair with the charming Nando our skipper that day. From the pick up to the end it was a great day out with just 11 people on our boat making you feel quite special. We had a few hours on Capri before circling the island being shown the sights and having time for a swim. Nando gave us all a lovely cheese and ham roll,made by Mamma, and a cold drink and,after passing through the Lovers Passage, a drink if Mammas hime made Limoncello. The cost was €80 and was worth every bit and when telling fellow guests who had booked the Thomson's trip at €78 were even more convinced that Massimos advice was spot on. The overall holiday was great and we would highly recommend La Solara to anyone considering Sorrento.

"A pleasant stay"
Stephen A, 04 Juin 2016

The little touches by the lovely staff make this hotel a good place to stay. On arrival you are greeted with a glass of prosecco to relax in the large lounge with. A chocolate is left beside your bedside on a nightime for you come in to, It is the little touches like this that make this a good place to stay. There is a hourly shuttle bus which takes 7 mins to get you back and forth from the town centre. The food for me was just okay, I think we enjoyed the breakfasts better than our evening meal. However a good choice is given and the meal is served to you. Other guests remarked on how good the food was, we might be a bit picky. The location is close to a beach within a 10 minute walking distance gets you there, which is a nice extra for Sorrento. Friendly staff, great bus and good breakfasts.

"One week holiday."
Stuart M, 03 Juin 2016

Booked this hotel last thing. The staff were top notch. The hotel was very clean. The rooms were really spacious. The food and drinks were of very good quality. And the courtesy bus into sorrento very efficient. I would recommend this hotel to anybody wanting a relaxing holiday away from the hustle and bustle.

"Fabulous Hotel!!!"
nannyjilly, 02 Juin 2016

We stayed here 9th to 20th May 2016. I can't speak highly enough about this hotel and staff. We were half board and intended eating out several times but the food was so good we only ate out on three occasions. We loved the fact it was waiter service - no mad pushing and shoving to fetch food yourself! We had a room over the pool. I would avoid an inland room as it appeared these looked straight into the mountain (and extremely close at that). There is a courtesy bus that runs into Sorrento every hour and returns every fifteen minutes past. At first we thought this may be a problem but actually the pros of this hotel far outweighed it's position slightly out of town (8 minute drive in the bus). Having asked the question, I believe a taxi cost was expensive at approx 25 euros. We booked the Amalfi Experience trip through the hotel cost 70 euros as opposed to 113 euro with Thomsons. The advantage (apart from the cost) was a very amiable Italian Guide(Roberto) who entertained us the whole eight hours. Mould highly recommend this trip. Pompeii/Herculaneum/Capri we made our own way to and the only advice there would be to hire a tour guide once there. We tried the audio guide but that was not successful. Lastly, our only disappointment was the weather, we had two and half days of sun and blue skies. The rest of the time it was grey and cold which I had not expected. Indeed, everyone we spoke to (many of whom go year on year and greet the staff like old friends) told us it was very unusual weather and usually it's a lot warmer and sunnier. I guess we were just unlucky but I did feel 'cheated' as wanted a little sun and warmth. However, it does give me a reason to return and get those same photos with blue skies instead of black clouds.

"Comfortable & clean hotel"
aly20152015, 02 Juin 2016

This hotel is very, very clean and comfortable with the staff being extremely friendly and the food very nice. My only problem was that having a sea facing and front of hotel bedroom, the Italian Hells Angels were in town and rode back and forth past the hotel day and night. When we asked the hotel if we could have the air conditioning on so that we could have the balcony door shut to drown out the noise at night we were told that the air conditioning does not come on until 1st June even though the rooms are advertised as having air conditioning. When we returned to our room later they had very kindly left a rather large air conditioning unit on the floor, with the pipe running into the bathroom which, when turned on, sounded extremely loud and was a health and safety nightmare but it was good of the hotel to try. Sadly it took five nights, and very poor sleep, before the room air conditioning was eventually turned on. The pool was clean and tidy with always plenty of spare beds available. The food poolside was really good and it was lovely to sit by the pool enjoying our meal but unfortunately this was not available in the evenings. The hotel garden was lovely and full of lemon trees with the lemons being bigger than we get back home. The cleaning staff were really friendly and excellent at their job as everytime we went down for our evening meal they had been in and turned down the bed and left fresh towels in the bathroom. There is free wifi in all the bedrooms which is a bonus but the TV offers a poor choice of programmes. The shuttle bus ran all day into and out of Sorrento and took about 5 to 10 minutes, depending on the traffic. If you want to see Capri then we suggest you book through the hotel instead of the tour operator as it was cheaper and included a vegetarian sandwich and choices of drink on board. The boat seats up to 8 people and the staff are very knowledgeable and fun letting you guide the boat, and you can swim in the sea for a while too. Although we had a really good holiday, and visited many places, we did miss the beach and walking to other local shops and restaurants as it is rather perilous to walk on the road without pavements but the mini bus will drop you off elsewhere if you want. Sorrento town is wonderful and vibrant with lots of cafe's and restaurants to chose from. We loved La Grazier and had the best homemade pizza there. There is also the best ice cream parlour we have ever seen with around a hundred choices to chose from and visited by many celebs. The trip to Cassino is a very good trip although we didn't enjoy the museum as it wasn't in English and had to be interpreted but the War Cemetery is a must as is the Abbey. We also visited Herculaeum instead of Pompei and found it extremely interesting for a half day trip. Be warned that when you are picked up for trips you will be first on and then be on bus for the longest which can be tedious to say the least. The bus will pass by the hotel as there is nowhere to park to disembark on the right so it will drive on for another 10 minutes or so before turning round and coming back.

"La dolce vita"
Paul r, 31 Mai 2016

Stayed for the third time in this amazing place, because as reviewed before everything is top notch. The food, the rooms, the pool, the free shuttle bus, everything's great thanks to the professional staff always ready with a smile to make you feel at home. We don't mind to come back here because the bay of Naples has so much to offer and this hidden gem of peace and refinement is the best way to start your day or experience la dolce vita for a break. Grazie mille! Paul & Chris. Brussels

Owner Response, 31 Mai 2016

Dear Paulr, I am very pleased that also for your third visit you had a wonderful stay with us. I thank you also for the nice words had for our hotel and our staff, as you evidenced, work very hard to meet the requests of our guests. Awaiting for your next visit greetings from all of us Ugo

"So glad we chose La Solara"
stephsviews, 29 Mai 2016

Sorrento is a busy, noisy town, a lovely place to visit but coming back on the shuttle bus to the peace and tranquility of La Solara was sooo nice! As said in all the previous reviews the hotel was spotlessly clean, everyone very friendly and plenty of meal choices for me (a vegetarian). Our room looked out over the pool and we enjoyed our swims, we also liked the piano playing in the evenings, the chefs parade at the Sunday gala dinner and the fact that most of the guests were also couples of a similar age. Watching the sun go down from the restaurant every night was a relaxing, romantic experience - it was quite sad to be coming home at the end of our holiday!

Owner Response, 29 Mai 2016

Dear stephsviews, "GRAZIE" The entire staff thanks you for all that you have highlighted. This makes us happy and let us work with new energy. We look forward to your next stay with us. CIAO from Sorrento The entire staff and management Ugo Di Maio

"one of the best!"
pdthurman, 28 Mai 2016

We booked here for a week mid April.The hotel was indeed up to the wonderful reviews.We were given a room with a sea view which was superb & had all the facilities we needed.The staff were very friendly & went the extra mile to help.The meals were very good & the waiters were extremely helpful.We were blessed with sunny weather -not too hot just right at 20 to 24 degrees c.The shuttle bus was an extra facility which we used regularly to get into town.Overall the holiday was very good & excursions to Capri & the Amalfi coast were well worth doing.Calm seas for the boat trip round Capri.We look forward to coming again. Paul & Denise NW London

Owner Response, 28 Mai 2016

Dear pdthurman; Thank you very much for the way you described our hotel. Certainly for the next visit, which we hope is not very far, definitely we will try to improve our service to let you enjoy more of your holiday. Thank you again on behalf of all the staff and the management. Ugo Di Maio

"Not just a hotel - it's a life style"
Sharon H, 27 Mai 2016

So......as I pulled into La Solara my heart was ready to burst! I was coming home again... This being my third year in this hotel - why? that's the easiest question anyone can ask. The staff have become my friends at this hotel, as are some of the guests...you see people have been returning to La Solara for many years - that's a testament in itself...The service is excellent. The food is the best! The entertainment is great and very interactive. The hotel is spotless!...there's many hotels to choose from, but I just could not think of staying anywhere else! I can't wait to return again...ci vediamio a presto amici Sharon

Owner Response, 27 Mai 2016

Dear Sharon H, We can only write "GRAZIE". The entire staff thanks you for all that you have highlighted. This makes us happy and makes us work with new energy. We look forward to your next stay with us. CIAO from Sorrento The entire staff and management Ugo

"Oh wow!"
bwheels22, 26 Mai 2016

I sure was delighted to stay at this Best Western Hotel. First I thought oh well a Best Western it shouldn't be to bad. Oh my was I wrong. This hotel brought the wow factor right out of my mouth. I do not know where to begin. It's location is on top of the hill over looking the Mediterean Sea. I had they said the best room in the place.We were at the top with a courtyard that was huge. What a place to share some wine.our room was huge with a suite, king bed and wonderful extras. I honestly was shocked. I have been all over the world and have stayed in pure luxury . This hotel was wonderful to say the least. The food here was great and the staff treated you like family. They were just super which made our stay even better. You really did not want to leave. The pool was big and really nice. Everything was so clean with attention to detail. Words do not do this hotel justice. If you are in or near Sorrento,Italy this Best Western is a must stay. Bw

Owner Response, 26 Mai 2016

Dear bwheels22, The entire staff thanks you for all that you have highlighted. This makes us happy and keeps us in work with new energy. We are waiting for your next stay with us in the near future. "GRAZIE" Ciao from Sorrento The entire staff and management Ugo Di Maio

"Holiday at Hotel La Solara, Sorrento"
3Cavendish, 25 Mai 2016

Excellent hotel with everything we needed and more. All areas spotlessly clean. Service outstanding, food exceptional and plentiful. Sunday Gala dinner was superb and not to be missed. Excellent buffet breakfast, with choices of cooked or continental, or both if you prefer! We were very pleased that complimentary tea and coffee were supplied in our room, along with a mini bar and safe. We had a beautiful room with views over the Bay of Naples. Brilliant 25 metre heated swimming pool, plenty of sun loungers and lovely lunches/refreshments served by the pool. Well equipped exercise room to burn off the calories from all those lovely meals. Courtesy bus to take you into Sorrento on the hour from 9 am to 11 pm and return journey every 15 minutes passed the hour until 11.15 pm. Staff friendly, efficient and very helpful. Entertainment on 3 evenings during the week. Beach is just a 10 minute walk from the hotel. Wonderful stay, would recommend this hotel to anyone wishing to tour this area.

Owner Response, 25 Mai 2016

Dear Cvendish, Thank you for your comments and for the kind words for our staff and for our service. We can ‘t do anything else to say “ THANK YOU AND WAITING FOR YOU AGAIN NEXT visit. Greetings from all of us. Ugo Di Maio

"Exceptional service, beautiful destination. The best for gluten intolerant people."
Victoriakeeble, 24 Mai 2016

My husband and I visited Best Western hotel La Solara on a half board basis between 13-20 May 2016, my husband and I found it to be by far the best service we have ever received in any hotel or location we have ever visited. This was our first trip to the hotel and even when we arrived late at night, we were made to feel very welcome by the reception staff, we were provided with a meal despite the restaurant being closed, they were poised for our arrival and were on point with knowing my specific dietary needs, requiring gluten free food. I emailed a couple of days before our arrival and was promised that this would be in hand, it most certainly was, not once did I have to remind them about my requirements, I felt completely safe in their hands and very looked after. This appeared to be the case for other gluten intolerant guests but also for any guest staying there. I was initially concerned about how I would find the food in Italy being gluten intolerant but I was provided with everything I could ask for, pizza, pasta, bread, cereal and even gorgeous croissants. we cannot praise the staff enough for their kindness, hospitality, humour and professionalism, a completely unique and tailored service. The hotel is extremely clean and the food is spectacular. The pool is a very good size and has a lovely view. We loved the location, and although we didn't brave the walk on the road into sorrento, we took advantage of the prompt shuttle service. The hotel isn't central for those of you who want that but this is clearly mentioned when booking the hotel. We have nothing but praise for this beautiful hotel and destination. Thank you!!!!!! Victoria and Richard Keeble Suffolk

Owner Response, 24 Mai 2016

Dear Victoriakeeble We thank you very much for the nice words had against the hotel and staff. This makes us happy and let us continue to work with enthusiasm and satisfy all our customers. For gluten free, our chef is always updating and adding new recipes. We hope that in your next stay with us you'll find even new to the gluten free diet. Greetings from all the staff and the management Ugo Di Maio

"Hoilday"
Teresa B, 23 Mai 2016

Just get back from hoilday & it was the best hoilday ever . The staff at this hotel are A one , making you welcome & relaxing. A thank you to Antonino who always ask if I enough towels ,after my swimming in the morning, beautiful peaceful pool & warm . There is only problem we had to leave , we go again tomorrow if we could . Thanks to all the staff for making our holiday.

Owner Response, 23 Mai 2016

Dear Teresa B Thank you very much for your comments and we appreciate the kind words had for our staff and for our hotel. We hope to have you back with us in a near future and we'll try to keep our performance. Greetings from Sorrento and from all of us Ugo Di Maio

"Peaceful Haven"
Susan H, 23 Mai 2016

Sorrento is a good base for sightseeing in both directions; going south along the Amalfi Coast to Positano, Amalfi and Ravello, going the other way to Pompeii, Herculaneum and Naples. Capri is just over the water. All of these places are reachable by public transport and the hire car we had taken was mostly left standing as traffic along the coastal roads is not for the faint-hearted. Public transport, though, is overcrowded so be prepared to be relaxed about squashing in and delays. After the sightseeing and "interesting" journeys, it was lovely to return to the peaceful haven of the La Solara. The hotel is on a hillside away from the hustle and bustle of the town with a beautiful view over the bay and is immaculately clean and well-maintained. There is an hourly shuttle bus service for the short trip into the town centre. As we were celebrating a special occasion, we had a junior suite and were able to relax on a double terrace as an alternative to using the very large pool and pool bar. The friendliness of all staff, from the reception, room maids, restaurant service staff and shuttle bus driver, was to a standard that is seldom found. We had booked B&B but returned most days to the hotel for an excellent dinner and the welcoming restaurant staff. Thanks to everyone at the hotel for the enjoyable holiday!

Owner Response, 23 Mai 2016

Dear SusanH After a review of this kind we can not do anything other than say thank you and hope to have you with us again in the near future. Heartfelt greetings from all the staff and the management Ugo Di Maio

"Well worth the return visit."
Michael M, 20 Mai 2016

My wife and I recently paid a return visit to La Solara Hotel.We had previously been there two years ago and had found the hotel excellent in all aspects. This time we again found every aspect of the hotel to be superb.A notable feature was that the staff were the same as two years ago.We recognised them all.The food in the restaurant was memorable,particularly the pasta dishes.The wines were very good and reasonably priced.All staff made you feel welcome and would go out of their way to be helpful.If you go there make use of the courtesy bus into Sorrento.Once there(10 minutes) there are so many places to visit without the need of a company rep.Try Capri via the ferry or The Amalfi Coast using the local bus. Of course we shall be returning.

Owner Response, 20 Mai 2016

Dear MichaelM, Thank you very much for your comments and we appreciate the kind words had for our staff and for our hotel. We are already waiting to have with us again in the near future and we'll try to keep our performance. Greetings from Sorrento and from all of us Ugo Di Maio

"Fabulous place to stay"
GET_10, 18 Mai 2016

This hotel is the friendliest, cleanest and most welcoming we have ever stayed in. The location, just outside the main town, has superb views of the bay and mountains and with the complimentary bus service to town it is ideal. All the staff worked so hard to make the hotel a happy and comfortable place to stay. The food quality and quantity was five star. I requested a GF diet and I have never eaten such wonderful food made especially for me. The staff could not have been more attentive to my needs. A really first class place to stay - can't wait to return!

"What else can be said"
Saluti2014, 18 Mai 2016

We returned just over a week ago from another wonderful week at the La Solara this being our fifth time at the hotel. As normal all the staff are friendly and helpful with a special thanks to Antonio,Massimo,Marcello and Mario the coach driver.The rooms are light and airy cleaned with a towel change daily and for those rooms at the front a lovely view over to Capri and Vesuvius. The outside pool is a good size well tended by Antonio with plenty of sunbeds and free pool towels and this area includes the outside snack bar for drinks and lunch. The hotel restautant is large enough to cover individulal room tables which are allocated for dinner with breakfast being sit where you want.Breakfast offers a wide choice of cereals,fresh fruit pastries and ham,cheeses with the hot selection of bacon scrambled egg daily and a changeable option of sausages,mushrooms and tomatoes.For dinner it is like being in an a la carte restaurant with three/four options on each course and a salad buffet to start and it is waiter service. The hotel offers an hourly mini bus service to Sorrento leaving on the hour and returning on the quarter and operates from 07.50 until 23.15.The walk into town is about 3 kms and whilst for most part there is no pavement we have done this many times during our stays. There is only one problem with the hotel in that it is very difficult not to keep going back which we will do as we feel we are treated as family by the staff which we have not experienced anywhere else.

"Comfortable Hotel with all we needed"
Sandy S, 17 Mai 2016

We booked independently for 7 nights B&B. Arrived at about 0300! Made welcome. Had all the facilities we needed. Excellent pool at a nice temperature for early May. Bar lunch by the pool on first day was tasty. We had a hire car so that we could be independent so only ate breakfast where there was a wide choice. The tea/coffee etc was self-served from machines - the coffee was nowhere near the usual Italian standard and tasted very bitter: we suspected that was caused by the water being too hot. But that is a minor quibble. Also, although we had no trouble, there are not many parking spaces at the hotel and things might be different at other times. Our room was overlooking the pool 4th floor. No sea view but quiet and looking onto a green hillside with olives etc. The room was kept immaculate by the staff. Reception staff very helpful.

"Wonderful Hotel"
Patricia Rose K, 16 Mai 2016

This hotel has spectacular view over the bay, and over to Vesuvius. The staff was extremely friendly, and nothing was too much trouble. The hotel is also spotlessly clean, and the restaurant food is very good. The hotel minibus left at exactly on the hour, every hour, was never late, the same for the return journey too. The journey into town was only about 7 to 8 minutes, so don't be put off at the idea of having to get the bus. We would definitely recommend this hotel, it was faultless!

"Great Honeymoon"
Lindsay W, 16 Mai 2016

Stayed here recently for a week for our honeymoon, Greeted by friendly welcoming staff, was shown around and checked in. Could not fault a thing, room was clean and spacious with a large balcony and good views, staff were more than helpful and very friendly, food was top quality, would highly recommend this hotel to anyone considering a holiday in Sorrento.

"Very Relaxing"
kingslovetotravel, 16 Mai 2016

We were looking for a relaxing "get-a-way" for a couple of days and La Solara gave us that. The view of the sea from our balcony was amazing. Our room was spacious and well decorated. The staff was friendly and accommodating. We attended the Grand Dinner on Sunday evening. The food was delicious and it was a great experience. A breakfast buffet was also included each day. It was very relaxing to swim in the heated pool. We also enjoyed a pizza lunch on the patio by the pool. This was a great place to stay and "recharge!"

"A week in Sorrento"
BGVisa, 15 Mai 2016

A really great hotel and excellent staff! Food was really good always fresh. Short hop to town on courtesy minibus. Staff were always friendly and courteous and they were great with the kids. I was surprised to see negative reviews for the same week we were there as they were not fair or correct.

"Fabulous stay"
j0shelly, 14 Mai 2016

Second time in 2 years at the hotel. I'll keep it short, such a lovely hotel. All the staff work incredibly hard and are an absolute credit to their manager from the ladies who keep the rooms spotless, bar staff, pool staff, really too many to mention. The food is fabulous, love the gala evening a chance to thank the chefs for their amazing food! Great shuttle bus, fab location for us lovely and quiet at night. If you travel with Thompsons which we did the first time excursions are much better and cheaper if you book with the hotel or in Sorrento. We booked the boat trip visited Positano and Amalfi picked up at 9.30 and arrived back at 6.30pm for £75 pp worth every penny. Hope to return very soon won't consider any other hotel and my message to the manager is you should be very proud of your staff they are a credit to you! Oh and if you leave a tip as we did we left it in an envelope with staff at reception hoping at the end of the season it would be shared equally among all of them.

"WOW"
laura67615, 13 Mai 2016

My title says it all. WOW. Very hard to find fault with this hotel, faultlessly clean, friendly and attentive staff, rooms lovely with fridge kettle and hairdryer provided, location beautiful, food amazing. What more could you want from a week away.

"Great staff, great breakfast"
Uri R, 13 Mai 2016

We booked 9 rooms for a family trip and stayed there 4 nights. Hotel is in great location, 7 minutes drive to Sorrento center, with free shuttles. Staff is more than friendly, always willing to help and solve issues (if there are any). Breakfast is awesome. Rooms were spacious and comfort with small terrace. Great place for Sorrento and Amalfi coast.

Owner Response, 13 Mai 2016

Dear Uri R, Thanks for the nice words to all our staff and to our hotel. It makes our hard word easier. Looking forward to having you with us again in the near future Saluti from Sorrento and all of us Ugo di Maio

"Just as every hotel should be."
MaryIreland, 11 Mai 2016

I am at a loss to understand the few negative reviews for La Solara. In my view, this is an outstanding example of how a hotel should be run. The service is exemplary and all staff are helpful, unobtrusive and friendly. We are 'foodies'! We love Italian cuisine and my husband loves to cook Italian dishes. We had planned to have a meal or two in the town but the food here in the hotel is so very good, so well prepared and the choice of dishes so ample, that we have eaten every night in the hotel. We would unlikely find food of this calibre in downtown Sorrento. There is a great choice for breakfast. I would have thought all tastes were catered for. The coffee is delicious. We have a lovely room on the fifth floor with a huge balcony - an unexpected upgrade from the double room with seaview we had booked. The room has everything you would to expect to find in a 4* hotel. The hotel is 3km outside the town and the hotel bus leaves on the hour all day long until 11pm. The driver is friendly and very obliging. (When you get off the bus in town, go down the steps beside where the bus stops and this takes you directly to the main square). Lots of hotels provide a bus service for their guests because there are lots of hotels situated outside Sorrento. The roads are narrow and very few people walk on them. The Solara Hotel bus gives you the option of the activity of the town or the more sedate tranquility of the hotel and its magnificent pool. Our holiday ends in two days time and we will regret leaving here. We will miss the quiet professionalism and friendliness of the hardworking staff. We will miss the beautiful view from our balcony and lastly, we will miss the superb dinners. Back to the diet unfortunately when we get home !! Thank you to all the staff who show what good teamwork is at its best.

Owner Response, 11 Mai 2016

Dear MaryIreland; I read your review with great pleasure because the truth about our property was promptly restored by the lies of a few customers who like to hurt others without reason. I thank you for the nice words had towards our hotel, our service and our staff. looking forward to have you back with us. Best wishes from all of us Ugo Di Maio

"Superb hotel"
j0yceevans, 11 Mai 2016

This hotel sets itself very high standards in all departments and during our stay (April/May 2016) it achieved them all. We were particularly impressed with its cleanliness and high class, restaurant style evening meals. Situated on a hill above the Sorrento - Amalfi road, it provides outstanding views of Capri and the Bay of Naples with glorious sunsets.

Owner Response, 11 Mai 2016

Dear j0yceevans, Thank you for the nice words had towards our hotel and our staff. We are pleased that you enjoyed your stay with us and we hope to see you in a not too distant future. Greetings from Sorrento and from all of us Ugo Di Maio

"Awkward location and poor food, despite rave reviews."
madaboutbath, 10 Mai 2016

This hotel was strongly recommend on the basis of its food and location by previous reviews on trip advisor. How wrong they were! It's situation almost 2 miles from Sorrento centre is accurately described in the Thompson blurb and the views across to Ischia especially in evening light are wonderful, though there are no views across to Vesuvius from the hotel as suggested by the Thompson rep! I would strongly advise against walking the twisting road into the centre, as there are no continuous footpaths and the locals drive like lunatics. Trips to town are therefore governed by the timing of the hotel courtesy bus, leaving on the hour and returning at quarter past the hour with the last pick up at 11.15pm. Reliance on this bus can prove problematic and its timing has to be taken into account when planning trips from the centre by boat to Capri and Amalfi and by train to Pompeii and Herculaneum and when planning a late night out in the centre. A taxi back to the hotel will set you back an eye watering €30 so beware. Also note that the organised trips on offer are excessively expensive when compared with what you can arrange for yourself, the train to Herculaneum costing $2.70 one way. Also the the Thomson free walking tour of Sorrento is an absolute joke, the unsuspecting holiday makers being headed into an ice cream shop after a 5 minute walk and then into a local bar after a further 5. The hotel itself is clean bright and comfortable and the rooms are a reasonable size and likewise clean and well appointed. We chose 306, which had a large terrace which was in retrospect money thrown away, as the balconies on cheaper rooms were more than adequate. This came furnished with a couple of folding sun loungers, a small table and two chairs. The sun loungers are lethal if not deployed correctly as my wife found to her cost. She sustained severe cuts and bruises to the face and head which are yet to heal. The danger of these contraptions should not be underestimated, as blood literally poured from her where teeth had burst her mouth with the canopy also cutting her face below her lower lip. Staff kindly supplied ice to mitigate swelling and were courteous in their enquiries as to her condition, though there were no apologies forthcoming from the management who made light of an incident which blighted 5 out of the 7 days of our holiday. However despite this, I have to compliment the staff in general, as they were courteous, polite and helpful. As for food, the quality was to say the least, somewhat less than anticipated. The breakfast selection was the usual hotel fare of cereals, fruits cold meats and cakes with little rotation in the hot food available, the staple being, very poorly produced scrambled eggs, bacon and sausage. The evening meals were even worse, with the presentation and production being for us, at an all time low. So much so that on perusing the published menu each evening, we partook of only 3 meals, though I should point out, that we were so traumatised by my wife's injuries, we were unable to partake of food at all on that particular evening. The worst of these meals was by far an absolutely appalling deep fried plaice and the comparative best, being a large slice of grilled salmon steak. In conclusion, we were greatly disappointed in this hotel, in Best Western and in Thomson holidays.

Owner Response, 10 Mai 2016

To madaboutbath, We are asking us why people are able to destroy the hard work of a company with big lies. Your lady was not lying on the sun lounger but sitting incorrectly and accidentally has fallen 35 centimeters to the ground. As soon as our hotel supervisor learned about he was at your disposal asking if you needed our doctor or if you wanted to be accompanied to a nearby hospital and your answer was that there was no need as it was anything serious and you asked just for some ice. Our hospitality desk called you several times to ask if you needed something and you have always replied, thanking, that everything was in order. After this our hotel supervisor and our hospitality desk staff was at your disposal for all your requests and for all the informations you needed. For all the other lies that you wrote we don't need to answer because the readers will know which of us is telling the truth. We hope that reading our answer you realize that you had tried to do serious damage to our hotel and that this has not been honest on your part and, perhaps, you will improve your review. Ugo Di Maio

"Great hotel and staff"
GordonLU, 10 Mai 2016

We visited La Solara 2 years ago and this is the first time we have been back to the same hotel twice, we had a great time on our last visit and hoped this visit would be equally as good and we were not disappointed. The staff are a credit to the hotel, they work very hard to ensure you have a relaxing time and could not do enough for us whether this is round the pool, in the restaurant or servicing the room. The food was still as good as our last visit, regional and freshly cooked especially the Risotto's which need special mention, in fact I can't fault the food really other than to say I generally ate too much! The dining room had also been re decorated since our last visit giving it a more contemporary look. We had a room on the 4th floor which had a terrace and sun beds which was very nice for afternoon sun and enjoying a glass of wine. A nice touch was the gift of a picture and some olive oil left in the room for us and since our last visit the WiFi has improved greatly. We will definitely go back again as we were both very sad to leave, thanks to all at La Solara.

"A little piece of Paradise"
Gordon M, 09 Mai 2016

I have to say that I am almost reluctant to share my views about this hotel - not because of any fault with it - but because it was so damned good and it may make booking it again more difficult! However, putting aside this selfish thought, I can only praise the hotel, its exemplary staff and location to the highest level. My wife and I secured a late booking for this hotel via Thomson and from the get-go it was a wonderful experience. Although we could not check into our rooms immediately (we arrived early afternoon) there was a complimentary drink for us in the very impressive and well-appointed lounge area. Staff were very gracious and after checking in help was available to take luggage to our room - which was on the top floor. The room itself was extremely well-appointed too, spacious and spotlessly clean. Our balcony was huge and attracted the sun most of the day. There were sun-loungers as well as a table and chairs. The view looked out over the Bay of Naples. As it was early-to-mid April there was no air conditioning switched on but once we rang through to reception they delivered a fan for our use. Our 'package' included half-board - which we found was absolutely excellent. The choice of food, its presentation and variety was first class - and there was plenty of it, too. Naturally, any drinks ordered had to be paid for (you signed for it and paid at the end of your stay) but actually the wines - many of them local - were reasonably priced and, if you happened to leave some, the staff kept it for the following evening. The waiting staff (like everyone else employed by the hotel) were exceedingly welcoming, friendly but also completely professional. On a couple of occasions, we ate by the pool at lunch-time and again, while of a very high standard, this tended to prove too much for us (even though my wife and I often shared a dish), especially with the prospect of a three-course meal (four if you counted the salad bar) in the evening. Incidentally, there was more formal evening every Sunday (people got dressed up) and as well as a piano player in the restaurant area playing quite unobtrusively while you ate, there was also a cabaret afterwards in the lounge. All very pleasant and civilised! We decided against doing any of the Thomson excursions (for a variety of reasons but mainly because they were costly) and simply asked at the desk about trips to Positano, Amalfi and Revello. We booked a trip that cost a third less than Thomson's own offering - and the mini-bus picked us up at the hotel and dropped us off early evening. We also took the train to Herculaneum - though the rep had advised against this because of the risk of pick-pockets.. Truthfully, it was absolutely fine as long as you took sensible precautions and were vigilant, as you would be anywhere else. One of the real benefits of being in this hotel (which was situated about 3km outside of Sorrrento) was the free hourly mini-bus service to and from the hotel to Sorrento. Once again the driver was extremely accommodating and we chose to tip him each time as it was a most valuable service. In summary, this hotel is exceptionally good - beautifully maintained but also run by some extremely professional and helpful staff (nothing was too much trouble for them). We would definitely go back again and, judging by the comments of others we spoke with, many people have done just that. The only caveat I would mention is that as it is on a hill, those with mobility issues or who are elderly (I fit into both categories!) may struggle a little on leaving the coach on arrival. However, there is a lift in the actual building. Top marks all round.

"Outstanding Service"
Mark P, 09 Mai 2016

Great location with regular free shuttle bus to centre and good facilities, pool etc but it is the service and staff that make this place. Nothing is too much trouble. Friendly attentive and professional staff who take great pride in their work. An excellent stay

"Fantastic Hotel and Amazing staff"
Greggie123, 08 Mai 2016

What a lovely hotel and staff are fantastic they go the extra mile and do everything they can to help! The hotel is cheerful and staff too. In a perfect setting away from centre with views that are stunning. A courtesy bus operates every hour and is a great idea just 10 mins to centre of Sorrento. Me and my wife celebrated our wedding anniversary and were given a bottle of prosecco I had to drink as wife pregnant :) but was a lovely thought. They helped me book a restaurant overlooking the sea even though it was fully booked. I want to thank all the best western staff at this hotel you don't get enough credit. The saying "treat people as how you would like to be treated yourself " well you are well above this and are delivering 5 star service . Thank you and we hope you come back me , my wife and bambino. Special thanks to Antonio on reception and the bus driver Mario. Grazie Mr and Mrs Phillips

"Fantastic hotel with extremely friendly and attentive staff"
Kev Y, 08 Mai 2016

2nd time we've stayed here in as many years, great to see the same staff with the same happy and friendly demeanour! Food is great, came here half board expecting to eat out a lot but there's no need! Well be back again in a few years for definite! Couldn't ask for a better hotel or experience! Love it

"La Solara - one of the best"
Ken P, 06 Mai 2016

Returned to La Solara for the week 18-25 April following a very good holiday here last year. The service was, once again excellent, reception, dining room staff friendly, knowledgeable , helpful and unfailingly courteous. The food is great with the recommended regional special dishes better than many of the restaurants in Sorrento I booked a sea view room and while the terrace was a bit windy at times the view across the Bay of Naples is wonderful particularly when the sun is going down. The complementary bottle of wine, free wi-fi in the room all add to the experience. Although the hotel is positioned outside Sorrento the free hourly bus shuttle service conveniently drops you outside and picks you up close to the railway and bus terminals so that it's an easy excursion to Pompeii, Herculeum or further afield, Naples. Overall, I can't recommend this hotel too highly, neither I suspect would the numerous other guests who were returning for their second or third visits. Fabulous!

Owner Response, 06 Mai 2016

Dear Ken P, Thank you very much for your words and we hope to have you with us again next year. All our staff thanks you for the nice words that gratify their work. For your next visit we will again try to make your stay with us as comfortable as possible. Greetings from Sorrento and from all of us. Ugo Di Maio

"Always a delight to stay here"
Barbara P, 05 Mai 2016

Returned from a holiday here almost a week ago. We've stayed at La Solara several times now and come back because you are always made so welcome and the standard of service is so high. In particular we appreciate the excellent food and the attentiveness of the restaurant staff, led by Marcello and Nello. We like to enjoy the food without being rushed and we appreciate the waiter service and allocated table for the week. All the hotel staff go out of their way to be helpful - the reception staff, maids, and the bus driver Mario who operates the hourly shuttle bus into Sorrento. The hotel location apparently does not suit some reviewers but in our view it is far quieter and prettier than being in Sorrento itself which can be noisy. The shuttle bus service is completely reliable and easy to use. It leaves you, and picks up again, a short walk away from the Circumvesuviana station and buses, and not far from Piazza Tasso and the shops. Our room had a sea view and a terrace, for which you pay a supplement but it is worth it to have the additional space outside (and view). The room was spacious and spotless, as were all public areas of the hotel. The only disappointment was that we hadn't booked a second week! Thanks again to everyone at La Solara and we'll definitely be back.

Owner Response, 05 Mai 2016

Dear Barbara, Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve all this for our guests in the future and look forward to having you again back with us soon. Thank you from all of us Ugo Di Maio

"Mediterranean experience"
GinaLJ, 05 Mai 2016

Very impressed with this spotlessly clean and well managed hotel, staff were so friendly, helpful and gave a personal touch. Didn't expect to get 'turned down service' - was a lovely surprise! Would stay here again, perfect location for exploring local villages and fishing coves, walks, public paths in places, walking on the main road not as daunting as initially thought. Very reliable & free hotel bus shuttle hourly to/from Sorrento was brilliant - this means we were away from the noise and bustle of the city in just 10mins. Didn't get to use the lovely pool or fitness centre as were were out exploring the area.

Owner Response, 05 Mai 2016

Dear GinaLJ, We thank you very much for the nice words had against the hotel and staff. This makes us happy and let us continue to work with enthusiasm and satisfy all our customers. Greetings from all the staff and the management Ugo Di Maio

"A Gem!"
tfellmaiden, 04 Mai 2016

Fabulous hotel in a beautiful location, stunning views. Hotel was very clean, all of the staff friendly and very helpful. Our room was well equipped, comfortable and complimented by a balcony with lovely views across to Capri, Naples and Vesuvius. Varied and very good selection at the buffet breakfast and the evening menu was excellent - as was the choice of wines, several locally produced. I would love to revisit the area and would have no qualms at staying here again. Highly recommended.

Owner Response, 04 Mai 2016

Dear tfellmaiden, Thank you for explaining our Hotel, what it offers and the quality of our services. This makes us happy because our staff is involved in the growth of our Hotel. Their meticulous work is our best weapon. We hope to have you with us again in the near future to make your stay with us as pleasant as possible Greetings from Sorrento & from all of us Ugo Di Maio

"Relaxing little gem - travelled with baby"
Jelen_on_Tour, 03 Mai 2016

Just returned from a week's holiday at La Solera. Don't be put off by Best Western Hotel brand. This is a lovely, traditional hotel which puts it's guests first. The food was great, varied with excellent service to suit. Would recommend half board. We travelled with a 9 month old baby. The staff were always very accommodating when we needed to be flexible and even settled the baby on occasion if our meal was being interrupted. They went the extra mile and made us feel completely welcome and relaxed. Thanks again to all the staff for a lovely holiday!

Owner Response, 03 Mai 2016

Dear Jelen_on_Tour, We thank you very much for the nice words had against the hotel and staff. This makes us happy and let us continue to work with enthusiasm and satisfy all our customers. Greetings from all the staff and the management ugo Di Maio

"Fantastic hotel"
VM M, 02 Mai 2016

We have just returned from a weeks holiday here and would rate this hotel as excellent. The staff are so helpful and very friendly. The waiter service at dinner makes a wonderful change from the buffet food served at so many other hotels. The menu changed daily and the food was really good. The hotel rooms and public areas are kept extremely clean. Our front facing room was a good size and included a safe, hairdryer, fridge and kettle. We also had a balcony with a small table, two chairs and two deckchairs. The shuttle bus was an added bonus and made getting to and from Sorrento town so easy. Our thanks to all the staff who made our holiday so enjoyable.

Owner Response, 02 Mai 2016

Dear VM M, Thank you for the nice words had for our hotel and for all staff. We read with great pleasure of your stay at our hotel. Your comments make us happy and give us more energy to give more and more to our guests. We will do everything to make your stay with us always to your liking. Greetings from all the staff and the management. Ugo Di Maio

"Super Hotel"
paulb1152016, 02 Mai 2016

This hotel is well worth a stay. the rooms and hotel is very clean and tidy. the food is excellent and a varied choice. The staff are very helpful and friendly. The location is good being out from the main centre but with the free courtesy mini bus is only minutes away. The only downside is that the evening entertainment is lacking at the hotel but the mini bus in to Sorrento operates until 11pm.

Owner Response, 02 Mai 2016

Dear paulb1152016 Thank you for the nice words had for our hotel and for all the staff. Our hotel is located 3000 meters from the center of Sorrento and we have our shuttle that runs from 8 am to 11.15 pm. and from June to September 11,30 pm. Believe me it is impossible for us to put other races. We'll try for next year to make it more enjoyable evenings in the hotel. We are at your disposal for further information. Greetings from all the staff and the management Ugo Di Maio

"Wonderful hotel"
Nicola N, 02 Mai 2016

We chose this hotel for the location, the views and the star rating. However, what a find. The hotel is georgious. It was immaculately clean and fresh. Our room had a balcony which overlooked the sea and beyond with lovely sunsets. All of the staff should be commended on their hospitality. Despite the very long hours they worked everybody gave service with a smile, they came across as a very close and happy team. The food and the choices offered were excellent and the restaurant staff gave marvellous service both in the restaurant and at the pool bar. Our room was kept clean and fresh every day and the housekeeping girls were unobtrusive. We would definitely recommend this hotel and we will stay at hotels in the Best Western group again. Thank you for a great holiday!

"spring break"
Malc196, 30 Avril 2016

We stayed here for a week in April.what a lovely hotel spotless. The room was spacious and a big balcony with great view's. The food was excellent with lots of choice. Peroni was €5 or €12 for a bottle of wine.staff were very friendly and very helpful. The shuttle bus into town was very good and always on time.we did trips to the almafi coast,Pompeii, Capri .I would get a small boat to Capri which takes you around the island before you return as the ferry doesn't do this.In our opinion if you are looking for somewhere to stay in Sorrento this is the place to stay we could not find a fault and are looking to go back next year

"Fantastic hotel"
carolroberts99, 30 Avril 2016

We have just returned from a weeks holiday at La Solara and it was fantastic. The rooms were very clean and well serviced every day. The food was superb, especially the Gala Dinner which is served every Sunday - don't think we've ever eaten so much! The children were well catered for and the staff, especially Nello, were extremely good. Although it was April, and the weather wasn't quite as good as expected, we did use the pool which was heated and empty! It felt like our own private pool. The shuttle bus into and back from Sorrento was very prompt and the driver was lovely - our grandson lost one of his games out of his DS and we looked everywhere for it to no avail, but on our return, later in the day, the driver had managed to find it which must have meant dismantling the seat - way beyond the call of duty! We will certainly be returning to the hotel in the future and would have no problem recommending it to friends.

"Super hotel, beautiful area"
Anne W, 30 Avril 2016

We booked with Thomson and flew from East Midlands. When we reached the hotel (quite early) we were given complimentary drinks and snacks as the room wasn't ready. We were directed to the pool bar where drinks and light meals were available. There were plenty of seats both under a sunshade and in the open by the pool. We had a delicious salad. The hotel is 3K from Sorrento and we would not have walked along the road into town as it was quite busy and narrow with no pavement and a wall each side. However the courtesy bus ran regularly and took about 10 minutes to get into town. It was possible to cross the road in front of the hotel and walk to a small beach. The hotel itself is perched above the road and we weren't aware of much road noise. Our room was spotlessly clean and comfortable, with a desk, chairs, wardrobe, drawers and a safe. We had thought from reading the brochure that there would be a bath in the ensuite but there was just a shower; however we should have checked this when we booked. We were staying half board with a buffet breakfast with plenty of choice and waiter service for evening meals (four courses including a salad buffet and a choice of at least 4 starters, main courses and desserts.) We found the food delicious and ample quantities. We liked the fact that dining was from 6.45pm as we do not like to eat late in the evening. The waiters were very helpful and friendly without too much fussing. There was a large and comfortable bar/ lounge area with singers a few times a week and also a large TV which did show a lot of sport but without too much volume! The bar staff were very friendly and efficient. The courtesy bus ran into Sorrento promptly every hour, on the hour with a return 15 minutes later. Mario was a very good driver and there was always room on the bus. My husband used the small gym a few times during our stay and especially enjoyed swimming in the lovely pool. Pool towels were freely available. Just beyond the pool bar there was a small garden with seats and table tennis and table football; it was edged with lemon trees. The Thomson rep, Keeley, was lovely; she always called out a friendly greeting and was very helpful with any queries as were the reception staff. We took excursions to Pompeii, Vesuvius and along the Amalfi Coast which is spectacular. We also travelled independently to Capri and inland from Sorrento on a local bus. We found the local people very helpful. If we return to Sorrento we would definitely stay at the Best Western La Solara again. We would probably consider upgrading to a room with a sea view with a bath.

"Nice hotel"
lisa123791, 29 Avril 2016

We have recently returned from a 5 day break in Sorrento. Having heard rave reviews we had high expectations so when a bargain break became available we booked up. A rating of 5 on trip advisor is rare and we were expecting a treat. Firstly the weather wasn't brilliant with the week before being much better so I don't know whether this affected our views. The hotel is set into the hillside outside of Sorrento and too far to walk to but this wasn't a problem due to the courtesy bus. Every hour a drop and collection. The hotel is very traditional and felt a bit like visiting your grandparents- quite old fashioned, spotlessly clean and nothing too much trouble. To improve the holiday experience I would suggest the beds or mattresses be replaced along with the pillows which were both hard and quite uncomfortable. As far as food is concerned there was ample choice for both breakfast and evening meal. The staff were always keen to help and please in any way they could.

"Wonderful hotel with gorgeous views!"
Don F, 28 Avril 2016

We came across this jewel while driving. The staff is very helpful and knowledgeable. Facilities in the hotel include an enormous pool, a fitness centre and a lovely lobby and terrace. There is a free shuttle to the town centre and back which saves trying to find the elusive parking spot. The rooms are spacious and each has a terrace with a view

"Great hotel"
Vinnieeee, 25 Avril 2016

Attended for family members wedding, great service, staff were extremely helpful maybe a little too helpful at times! (Needed to give themselves a break in my opinion they worked so hard) safe environment and extremely relaxing, perfect for anybody!

"Number 1"
sgsgang, 25 Avril 2016

Number one - if you like your Italian food as we do, all you really need to know about this Hotel is the superb, varied and plentiful food on offer here. We just could not believe how good it was. This was no basic hotel dining experience where at the end of a week or so everything seems to taste the same, but more Italian fine dining at its best. Our expectations were not too great to be honest because last year we had stayed at another Thomson hotel in Sorrento which shall remain nameless but has the same name as a brand of Margarine sold in the UK. Well, at Hotel Margarine the food on offer was obviously prepared to a budget. I sometimes thought the waiters were embarrassed having to serve it to us. As for other aspects of the service offered by this hotel; what can one say? The waiters were a friendly helpful bunch like most Italian waiters. Everywhere was spotlessly clean. The minibus shuttle service on the hour to the centre - less than 10 minutes, ran faultlessly. To find any fault really with this excellent hotel would only be nit picking and it would take an awful amount of nit picking for us to not want to return here again to sample the delicious Italian fare on offer, and risk going to a Hotel Margarine again!

"Fantastic hotel, brilliant views and location and incredibly helpful staff"
126jojo, 23 Avril 2016

Our family of four stayed here as part of a larger party of family. Most of the hotel guests were adults when we stayed but the children had a brilliant time and loved the large clean pool and children's pool. The hotel is spotlessly clean with a constant supply of fresh towels etc. The food is fantastic, we enjoyed every course of every evening meal, always great choices and variety and the children were made different meals if they wanted. Breakfast also has a great range of choices. The hotel has a fantastic peaceful location with amazing views out to sea. The hourly shuttle bus to and from the hotel into Sorrento centre was completely reliable. The staff were so friendly, happy and attentive we felt very well looked after and could not have asked for better service. All of the guests seemed so happy with their stay and certainly everyone in our party was very impressed with the hotel.

"Excellent Hotel"
P B, 21 Avril 2016

A fantastic hotel with excellent staff. We stayed in the first week of April. With one of our party a coeliac needing a gluten free diet, we booked here partly on the strength of them advertising gluten free meals. We were not disappointed, the dining staff were very attentive to our needs and would explain the gluten free options at the evening meal. In fact all of the staff were excellent, very friendly and helpful. They should be commended, as should you, Mr Di Maio, for running a brilliant hotel. We had a very clean room which overlooked the sea and the Isle of Capri from the balcony. There was a complimentary bottle of red wine on arrival. There are also complimentary tea and coffee making facilities in the room and a free safety deposit box (safe). Fresh linen and towels were provided daily and bathroom floor cleaned, the beds turned down in the evening and a chocolate left for each of us. The room staff were faultless. The shuttle bus into town was always on time. The pool area was clean with staff always in attendance. When leaving a gratuity, don't forget all those who labour unseen. For myself, this holiday was one of the best I have ever had and the La Solara played a large part. For those thinking these reviews are too good to be true, I can only say that I could not find anything that a reasonable person would have cause to complain about. I look forward to staying here again. La ringrazio molto a tutti a La Solara.

Owner Response, 21 Avril 2016

Dear P B, Thanks for the nice words for all our staff and to our hotel and we are delighted to read that your stay in Sorrento was to your liking. Looking forward to having you again with us in the near future. Greetings from all of us Ugo Di Maio

"Excellent Hotel. Confirms all of the good reviews on Tripadvisor, and chosen accordingly."
englishitalyfan, 21 Avril 2016

We asked for a sea facing room which proved to be ideal. You are above and set back from the road in front, so it is not a disturbance. You have sun from late morning on the terrace, and the sunset over Ischia is wonderful. Agree with other reviews that the people working at the hotel are friendly and informative. Great location as is quiet and ten minutes or so outside of Sorrento, but has an hourly shuttle bus that will also drop you off halfway to Sorrento for a scenic downhill walk. The walking around the hotel is great, either down to Puolo, a small beach resort or to the back of the hotel through rural roads and pathways through lemon and olive groves. There is a large pool, heated to 24 degrees when we were there, and the food is excellent with plenty of choice. Good wifi reception in the room and on our terrace. Stayed for a week but could have stayed much longer. Also a thank you to Salvatore for excellent Italian language lessons twice a week. Cannot find any fault with the hotel and hope to return.

Owner Response, 21 Avril 2016

Dear englishitalyfan, Thank you very much for the nice words had in the confrontation of the work of our staff. We always try to give our best to make your stay as pleasant as possible and your words make us very happy. Waiting to see you again in the near future greetings from Sorrento and also from all of us. Ugo Di Maio

"VIP treatment at La Solara."
9amesy, 20 Avril 2016

Well, where should i start. Firstly i suppose If you're searching for a great hotel with airy spotless rooms, friendly hard working staff producing fab food with a hands on waiter service giving you the impression you've just won the lottery, look no futher, this is the place you're looking for. We booked(travelling as a couple)last minute after reading just some of this hotel's excellent reviews. We're quite fussy about almost everything generally and usually read and read AND READ reviews and never go anywhere as doubt creeps in eventually putting us off going anywhere! However i'm SO pleased with our stay here i don't know where to start.The main concerns are usually cleanliness and food. Our room was large and airy with a sea view over Capri(1st floor). It felt pretty much like home from the first minute as we stood on the spotless tiled floor checking the room out from top to bottom. The walls were spotless(no grubby marks), adorned with beautiful seaside pictures of Sorrento and of course a large flat screen tv. The bed and furniture were immaculately clean and looked "as new". A mini bar fridge was stacked with drinks etc and after a quick poke around in a cupboard we found a brand new kettle ! Fab, we smiled at eachother. The bathroom was as clean as a new pin and fitted out to a very high standard. Everything was in place, soaps, towels, beakers, all the bits and bobs to make us feel welcome and at home . We could only give the room and it's sometimes twice daily service clean 10/10 , super. We stayed half board and loved the varied buffet breakfast. SO MUCH to chose from, we could hardly sleep thinking what we'd have the next morning. It ranged from egg and bacon to chocolate doughnuts! I personally love my coffee / croissantes and wasn't disappointed. Great coffee, yummy. The seating was "where you fancied" so sometimes we sat by a window and looked over The Bay of Naples. A waiter serviced evening meal showed this hotel as our perfect choice as quality three and four coursed meals made us feel like VIP's. The cuisine was of a high standard bringing smiles to our faces every evening. The waiters weaved through the tabled dining area tirlessly serving drinks and food.(I would just like to add the drinks are very reasonable-12 euro for a bottle of white wine/ 2.5 euro for 1 litre of water) We had already visited Sorrento in the past so our trip was really just a break away to relax without all the mad sightseeing element.We spent quite a bit of time in the sun beside the pool enjoying the waiter service of course. The pool area was immaculate and so well maintained with a member of staff cleaning and tidying at all times. A free bus shuttle left the hotel hourly(always on time too) for Sorrento taking approx 6/7 mins. We would definitely stay here again and we really would like to take this opportunity to thank ALL the hard working staff who made our stay so special. They worked relentlessly missing not the slightest of details. Thankyou to our chambermaid who left our room so clean and tidy every day. To the staff at the reception, so helpfull and friendly and the waiters who scivvied to our every request. Merci, a bientôt La Solara. Sharon / James

Owner Response, 20 Avril 2016

Dear 9amesy, Thank you very much for your notes. Our employees are very proud for your words and they're also very pleased that their hard work is so well rated. We look forward to seeing you again in the near future. Greetings from Sorrento from all of us Ugo Di Maio

"Sorrento's best!"
earthangeldon, 19 Avril 2016

We were greeted by the wonderful Bruno who saw to our luggage. 'Pepe' (Giuseppe) welcomed us to the bar lounge with drinks & snacks, whilst we waited for our check-in at 4 pm. Our rooms were ready an hour before so we checked in early. The standard room we were booked in with Thomsons was wonderful with twin beds, wardrobe & chest of drawers. There is a flat screen tv, free wifi, tea/coffee making making facilities & minibar. The ensuite consisted of shower over a bath, a toilet, bidet & sink. The rooms were cleaned daily with fresh lovely laundered towels & toiletries. In the evening, the beds were turned down & a chocolate left with a goodnight wish. Breakfast is self service with cereals, toastmaker, fruit, yoghurt, bread; cooked items included boiled eggs or scrambled, bacon & small sausages. There was also fruit juice, a coffe machine which all varieties of coffee, as well as hot water for the different teas on offer. They also cater for dietary requirements should you need them - just let them know. Evening meal is waiter service for the Starter, Mains & desserts. The menu is changed daily with many choices including fish, meat or vegetarian. Laid out is a wide choice of Antipasti to pick & choose from. Drinks ordered are put on your room bill. Sunday was the 'Gala Dinner' with set menu & a pianist to entertain us on the grand piano. We meet the wonderful chefs as Marcello (who manages the restaurant) introduces them by name. The food is made of the region's fresh ingredients with dishes to suit every taste, or the chef could cook something if you ask & they have the available ingredients. Marcello; Antonio, Frederico, Nello, Nicola & all other staff were the best. Nello taught me & my husband some Italian to add to our minimal vocabulary as he served us - he was such a delight & complimenting me on my pronunciation! The hotel also has a heated outdoor pool with plenty of sunloungers, and a fitness suite. Mario drives the complimentary shuttle bus hourly into Sorrento town centre and returns. His driving was excellent on the narrow roads. Thanks also to Reception including Fabio & Salvatore who were very helpful & friendly. We will definitely return some day to this fine family run hotel -you certainly all made us feel like part of your family. You already hold a place in my heart! Mille gracie!! Jacquie & Joe S. - South Yorkshire, England, UK

Owner Response, 19 Avril 2016

Dear earthangeldon, Thank you very much for your words and it is an honor for us to read that you felt like part of the family "LA SOLARA". This greatly helps our staff who feel rewarded for their hard work to satisfy our guests. Awaiting to have you back in the near future, please, accept our best greetings from Sorrento and from all of us Ugo Di Maio

"Italy vacation - Sorrento"
User, 18 Avril 2016

Had an amazing time in Sorrento & at this hotel. The staff, Massimo, Salvatore, Fabio & Bruno were AWESOME & so accommodating??. We visited many cities in Italy & this hotel was by far the best. Great location, accommodations, food & STAFF??

Owner Response, 18 Avril 2016

Dear La Solara Guest, Thanks for the nice words to all our staff and to our hotel. It makes our hard word easier. Looking forward to having you with us again in the near future Saluti from Sorrento and all of us Ugo di Maio

"Super Spring break!"
SkateMinsteronSea, 18 Avril 2016

Have just returned from a really enjoyable week at Hotel La Solara. Blessed with lovely warm and sunny weather, we had a sea view room with an enormous terrace and were able to enjoy the large heated swimming pool almost daily, where the bar staff work hard to provide drinks and snacks, and clean towels. This is a lovely hotel - the staff are so friendly and helpful, the food is good, rooms are spacious and clean and the sea view over Capri is wonderful. My only reservation in recommending it, is that it is set on a busy road with no pavements, and is a long way from anywhere, including the small bay that can be seen from the front of the hotel. The hotel does provide a shuttle service into Sorrento - about 10mins ride away, which runs from early morning until late at night, but personally I missed a stroll after dinner..... Still, this is a great base for exploring the Amalfi Coast and the Bay of Naples area, and being quiet at night (if you ignore the owls hooting and the early morning cockerel crowing) you are well rested each night, ready for the next day's adventures.

Owner Response, 18 Avril 2016

Dear SkateMinsteronSea, We thank you very much for the nice words had against the hotel and staff. The best service to our beloved guests is the most important thing for us By your next La Solara visit a good suggestion to have a nice walk is: Take our shuttle at set times, get off where it begins the sidewalk (about 1000/1500 meters) and from there enjoy the magnificent view of the marina grande, the Vesuvius and the beautiful coast. After this beautiful walk take our shuttle from the bus stop and return to the tranquility of LA SOLARA. Greetings from all the staff and the management Ugo Di Maio

"2nd visit. Certainly not the last"
PETECHRIS14, 18 Avril 2016

Do not normally go back to a hotel once visited but made an exception for the La Solara and we were not disappointed. ALL the Staff make you feel welcome and special and are a credit to the La Solara As before the food was plentiful, varied and excellent, The whole of the hotel, swimming pool area and grounds are kept immaculate. Although a little outside the town, the shuttle bus makes it very easy to commute and Mario the driver was always on time. Thanks Hotel La Solara for making this another special holiday. PS Thanks for the Birthday Cake.

Owner Response, 18 Avril 2016

Dear PETECHRIS14; Thank you very much for the way you described our hotel and our service. Certainly for your next visit, which we hope is not far, we will try to improve our service to let you enjoy again your holiday. Thank you on behalf of all the staff and the management. Ugo Di Maio

"Fantastic stay!"
ChrissieRowntree, 16 Avril 2016

From the moment we arrived all the staff were friendly and welcoming. They were particularly good with the children and very accommodating in terms of food etc. The hotel was spotlessly clean and the pool area was lovely. We were lucky enough to enjoy warm weather and went in the heated pool everyday. The food was excellent and location beautiful. We will definitely be returning! Thank you from the Yeomans and Rowntree families

Owner Response, 16 Avril 2016

Dear ChrissieRowntree, Thank you for your nice words. Everyone of us are waitingfor your next visit and we will certainly do our best and try to have you with us year after year. See you soon The entire staff and management. Ugo di Maio

"Excellent Family Holiday "
Morag M, 16 Avril 2016

Thanks to all the staff for a great family holiday! We were travelling as a family of 4 - 2 adults and 13yr old and 10yr old. They happily fulfilled our request to have 2 rooms next door to each other, and gave us 2 together at the end of corridor which was ideal, rooms were spotless. We had booked half board through thomsons and although we arrived very late and has missed dinner we were given a lovely salad and cake when we arrived. Breakfasts were great. Meals were lovely - 4 courses! - salad bar, first course, second course and dessert! - menu was varied and different everyday, let us get a taste of proper Italian food - all delicious. Gala dinner was great. Just to give an idea of drinks prices - large bottle of water 2.50euro, coke 3euros, bottle of wine 12-16euros. Pool was ideal, really good size and lovely that it was heated, plenty of space and lots of sun loungers. Also easy to order drinks or snacks by the pool when weather was warm. We often used the bus into Sorrento, it ran every hour and was always on time. We did a day trip to Capri on the ferry. Also booked a day trip to Pompeii and Vesuvius. Would love to visit again. A big thank you to all the staff for their hard work in making our holiday so enjoyable. All staff obviously take pride in what they do and work very very hard. THANK YOU

"2nd brilliant experience"
mike e, 16 Avril 2016

There is nothing I would criticize this hotel for. It is unfortunate that the Best Western staff vote only applies to individuals who made the stay greater and not the complete staff because they were all friendly, efficient and made a complete team.

"Fabulous hotel, staff, food and location."
heather857, 15 Avril 2016

We had an amazing week exploring Sorrento with the La Solara Hotel making a great base. The hourly shuttle bus into Sorrento was always on time with a smiling driver Mario always ready to help. Our room was one with a great sea view and a large balcony you could have had a party on! The food was really good with variety and taste in abundance and we ate far too much! Everyone without exception was so friendly and helpful and we will certainly return to this hotel again. Thank you for a wonderful experience.

"Very happy Easter spent in a friendly family-run hotel"
Benedict E, 13 Avril 2016

Thank you so much for a fantastic stay at your hotel. Rooms were perfect, food great and we were looked after so well by your very hard-working and dedicated staff. I have recommended your hotel to all our friends here in the UK.

Owner Response, 13 Avril 2016

Dear Benedict E, Thank you for your comment and for your kind words for our staff and for our service. We can not do anything else to say “ THANK YOU" and waiting for you in the near future. Greetings from all of us. Ugo Di Maio

"Fantastico "
Joanne S, 12 Avril 2016

We have just returned from a 3 day break here and it was great. I highly recommend it. The room was perfect and we were even greeted by a complimentary bottle of wine. The hotel is spotless and all the staff are very polite and attentive. The pool is heated during April so it was very pleasant. Our room at the side of the hotel had a balcony with a sea view. We ate at the restaurant on the Saturday and the food was very nice. When you order drinks it is added to your room bill so no need to carry cash. We took the courtesy shuttle bus into Sorrento town a couple of times. We were also greeted by a small chocolate each on the bedside when we got back after tea which was very nice. There is a minibar in the fridge but we didn't use it. Hairdryer in the bathroom. Tea and coffee in the room and a safe. We would love to go back again in the future.

Owner Response, 12 Avril 2016

Dear Joanne S, Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff look forward to having you back with us soon. Ugo Di Maio

"Exceeds all expectations"
Louise J, 12 Avril 2016

Nothing we could fault. Can absolutely echo the comments in other five star reviews. Thanks to all the staff especially the restaurant manager (Marcelo?) who led his team from the front and Antonio at front house reception. Can not wait to return. Lynne and Owen

Owner Response, 12 Avril 2016

Dear Louise J Thank you for your nice words. Everyone of us are waiting for you on your next visit and we will certainly do our best and try to have you with us year after year. The entire staff and management. Ugo di Maio

"Superb hotel, highly recommended!"
G M, 11 Avril 2016

Booked through Thomson as unable to book direct, I chose this hotel based on Tripadvisor ratings....and was not disappointed. The weather was warm but not hot yet we swam every day in the heated pool which was immaculate. The food was local and good - beware very large portions. The wonderful restaurant staff were truly child-friendly and extremely accommodating. Thank you particularly to Nello?? for his kindness and helpfulness. Thoughtful details enhanced the stay further, from welcome drinks to packed breakfast at departure. Clean, roomy, friendly, warm, well located (don't miss the short walk to local Roman ruin/geocache)! Highly recommended 10/10 for us. The Morgans

Owner Response, 11 Avril 2016

Dear G M, Thank you for your comment and for your kind words for our staff, our service and LA SOLARA. Our hard work is rewarded by your comments and we are proud for what we may offer to our valuable guests. Beast greetings from Sorrento and from all of us Ugo Di Maio

"Brilliant Hotel 5Stars"
Clare L, 11 Avril 2016

Just had an amazing week in Italy staying at La Solara Very friendly and helpful staff Food was amazing and plenty of it!!!!!Hotel was so clean and tidy, my children particulary liked the chocolates that were left by there beds each night!!!!!Would recommend this hotel to any one and we will be back next year

Owner Response, 11 Avril 2016

Dear Clare L, Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this little bit of heaven for our guests in the future and look forward to having you back next year. Thank you from all the staff and the management. Ugo Di Maio

"A fantastic hotel"
Roger W, 11 Avril 2016

We spent the Easter week at La Solara with our family. We arrived on Good Friday the first week of the season. The hotel was again everything we wished for. The staff are so attentive and helpful, food is still brilliant and the restaurant and lounge look even better with the contemporary makeover. The position of the hotel just outside the hustle and bustle of Sorrento town is ideal with the very regular hotel shuttle bus making it easy to get to the centre of Sorrento. They have got it just right. Keep doing what you do so well! We will be back for our third visit with no doubt!

"Wonderful once again!"
Lindsey B, 10 Avril 2016

Family holiday for two weeks over Easter. Comfortable clean rooms - linen changed daily and room cleaned thoroughly every day, turn down service and chocolate every evening! Tea and coffee making facilities in room. The restaurant serves a buffet breakfast with every taste catered for and in the evening the the menu is amazing!. The staff at the hotel are the most friendly and helpful I have ever come across - everyone from the front desk, restaurant, bar, maids, pool and the bus driver, could not have been more attentive. Special thanks to Massimo, Marcello, Nello and Joanna for making our stay so memorable. The pool is beautiful with amazing views, loads of sunbeds. There is a bus service into Sorrento (10min. drive} which runs every hour and drops off at the station - making it ideal for those who wish to explore on their own. We will definitely be back!

Owner Response, 10 Avril 2016

Dear Lindsey B, After a review of this kind we can't do anything other than say GRAZIE and CIAO till your next visit ( We will do everything possible to make your stay even nicer!!!!). Heartfelt greetings from all the staff and the management Ugo Di Maio

"Excellent"
sharky m, 10 Avril 2016

-Very friendly and helpful staff -Free shuttle bus every hour into the centre of town -Excellent authentic food (dinner is 4 course meal with special gala dinner on Sundays) -Good view of the Bay of Naples

Owner Response, 10 Avril 2016

Dear sharky m, Thank you for your comments and for your kind words for our staff and for our service. For La Solara the service is in first place and we always try to satisfy our guests.. Greetings from Sorrento and from all of us. Ugo Di Maio

"Superb"
Dominic E, 09 Avril 2016

What a great hotel, very friendly obliging staff, good food comfortable rooms and a decent size pool (23 x 12 metres ) From being met off the transfer coach by a porter with a luggage trolley , to the service from all the staff from the pool attendant to the manager it couldn't be faulted. The only criticism is that the air conditioning wasn't working (too early in the season), but they did supply us with a portable unit. A nice variety of food for all meals , and if you are half board really easy to swap between dinner and lunch . No hesitation in recommending this hotel for a great holiday , the only proviso is that there are stairs to the dining room and pool, so if you are restricted in your mobility it would be challenging.

"Fabulous Italian Welcome"
purple_sheep99, 09 Avril 2016

How proud the management should be of the wonderful staff that make this hotel such a pleasant and relaxing environment. The hotel itself is kept to an extremely high standard in terms of cleanliness in both the guest rooms and communal areas, every area is well maintained and comfortable. We stayed the first week in April and the huge pool was comfortably warm with plenty of sunbeds and complimentary towels. All the waiting staff were so friendly and attentive both around the pool and in the restaurant. How some whining guest below complained about the 10 to 15 minute wait between courses beggars belief. The hotel runs a fabulous dining experience not a McDonalds' type eatery, The food was varied with numerous choices every day, lovely. (and not one cipolla in sight!). The waiting staff work exceptionally hard but remain courteous and patients at all times despite the questionable behaviour displayed by some UK guests. We made friends with other guests but were made to feel like part of the family by staff and yes Pepi, my cold is better! Hopefully we will see you again soon.

"Amazing family hotel"
FamilyH R, 09 Avril 2016

Just had the best two weeks holiday ever! Our girls are 11 and 9. The hotel is outstanding overall, because all the staff are so professional yet all delivered in a relaxed manner which makes its overall feel very happy and comfortable. Others have talked rightly so positively about rooms, food, pool, views etc but just a couple of points particularly for families and those who want to get out and about. Being a little way out of Sorrento is no problem given the wonderful shuttle bus driven by Mario, which make slipping into town and back so easy. So much to do outside but a very enjoyable day can be had at the hotel, enjoying the views, swimming and relaxing! Just near hotel are a couple of short walks to little bays with couple of restaurants on the beach - up a hill back yes but easy enough. Can't praise all aspects of hotel high enough and Ugo, the Manager keeps a fatherly eye over things to ensure quality is high and consistent. We travelled with Thompson and just a word regards trips - do not do these with Thompson as they are vastly over priced and can be done mostly by yourself taking the cheap, £3 and frequent train to main sites, Herculanium, Pompeii and links to Versuvious. Also any boat trips do via hotel reception as you will have a private boat tour to say Capri or Amalfi for half the cost - we did it twice it was that good! Overall we can only sincerely thank all the staff - everyone of them - for making wonderful holiday memories for us as a family and yes we shall be back very soon! Family Holt Ramsay

"Another fabulous stay"
amwill57, 08 Avril 2016

We came back to La Solara with my parents (in their 80's) and adult children after visiting as a couple last year. As expected, it suited everyone and the food, service and location were first class. Would easily recommend to anyone. Being out of Sorrento means that the hotel is quiet, but the hourly shuttle bus makes it easy to get into town, and the lovely pool area is perfect for relaxing.

Owner Response, 08 Avril 2016

Dear amwill57 Thanks for the nice words for all our staff and to our hotel and we are delighted to read that your stay in Sorrento with us was again to your liking. Looking forward in having you again with us in the near future greetings from all of us Ugo Di Maio

"Best family hotel we have ever stayed in!!"
TG946, 08 Avril 2016

We stayed at this hotel for a week as a base to explore Pompeii etc. Frankly this is the best hotel we have ever stayed in. Although under the franchise of Best Western it retains the feel of an outstanding high grade family run hotel. The staff at all levels are friendly, attentive (without being intrusive), discreet and provide an outstanding level of service whether offering advice, catering for individual needs or providing little extras (welcoming bottles of wine in the rooms, making one comfortable around the pool etc). All services are provided at a very high standard whether cleaning the rooms or waiting in the dining room. All staff went out of their way to be freindly, helpful and carried out their duties in a highly professional manner without being aloof or distant. During our stay we observed families with very small children being very well looked after in a very relaxed and genuinely freindly manner. all dietary needs were catered for without fuss (including gluten free beer!) The hotels situation offers terrific views across the bay and being a short (and excellent) shuttle bus away from the main town is quiet and relaxing after the hustle and bustle of town, excursions etc. The swimming pool was clean, well looked after and the attendant service outstanding. Great towels, sun loungers and umbrellas. Food (we went half board) was also great with a good choice (always excellent veggies main options, fish, soup etc) and a menu that changed every day. They were happy to adapt for individual needs. Also providing a packed breakfast of pastries, sandwiches, fruit and drink for our early departure. We really cannot rate this hotel highly enough. It certain ally deserves all its previous accolades. The staff and atmosphere are simply brilliant. We will be back.

Owner Response, 08 Avril 2016

Dear TG946, These beautiful words for LA SOLARA will please our staff who will be pleased that their hard work is much appreciated by our guests. We hope to have you with us again in the near future to give you our best service. GRAZIE Our best regards Ugo Di Maio

"Great hotel"
pastures13, 06 Avril 2016

We had a lovely week here for Easter. The staff were always polite and friendly, always greeted us around the hotel and were very helpful. The pool was excellent and is heated, gradually warming during the first week of the season. The towels are good ones and the guy who looks after the pool and equipment does a good job. The hotel was spotlessly clean. Our room was comfortable and we did not lack anything. The beds were comfortable. Pur bathroom was excellent We had no significant wifi problems but is was occasionally a little slow just before dinner, when lots of people might be using it I guess. We enjoyed the food - all well prepared, looked good and was tasty. They accommodation dates menu changes well and we saw other folk's preferences being catered for too. We found the staff to have very pleasant attitudes to our children, serving them well and sharing a joke with them. The children were delighted to find easter eggs in our rooms and loved the chocolate by their bed each evening. I would agree about the music which was not to my taste and was old fashioned in song choice and style. The children would have liked to dance but it was not suitable music. However, this was a small detail compared with the rest and I would not hestitate to return. The view is lovely - the better views from some rooms might be worth paying for if you can afford it. The bar and restaurant overlook the sea and Capri which was beautiful at sunset in particular. We had a great holiday and would love to go again.

"A great hotel all round!"
Ian W, 06 Avril 2016

We arrived on Good Friday 2016, the hotels first set of guests of the new season! The hotel is lovely and clean, staying as a family of 4 we had a good sized room with a big bathroom and balcony overlooking the pool.All the staff seem glad to see you and are polite and helpful and with msot Italiens they love the kids! We stayed half board with a lovely buffet breakfast and waiter service dinners which were superb, my partner & daughter are vegetarians who also enjoyed the varied menu and if you couldn't find something you liked it was no trouble for the chefs to make something up for you! The gala dinner on Sunday evenings were fantastic, a pianist played, the chefs were presented and the food was brilliant! An hourly minibus runs free between the hotel & Sorrento town centre, on the odd occasion it was full a new bus arrived in 10 minutes. The pool is large and clean with a small toddlers pool, it was nice and warm even on chilly days when we visited at Easter. We found a nice little village and beach called Pualo 15 mins walk from the hotel down a qiuet little lane, a pizza cost E4 at one of the 3 or 4 little restraunts with tables on the beach, some good little rockpools and me & my son had a swim..but not for long, the Med' isn't always warm I found! The hotel charged E5 for a draught Peroni beer & 12 for a bottle of house red, a margarita pizza was around E12, big and tasty, there was a nice mix of people young & older, couples & families and some low key entertainment every few days. This is one of the nicest hotels we have ever used, thanks for helping to make our holiday so good!!

Owner Response, 06 Avril 2016

Dear Ian W, What can we do if not thank you very much for your comment. We are grateful for the kind words had for our staff and for our hotel. We hope to have you with us again in the near future and we will try again to give our best performance. Greetings from Sorrento and from all of us Ugo Di Maio

"Sorrento in the spring"
Aylie H, 06 Avril 2016

The best hotel we visited during our tour through Napels, Capri and Amalfi Very personal and very nice personel, super services for everything including laundry The hotel provides a schuttle to the City and has very large rooms Highly recommended

"Five Star Hotel"
Dan G, 02 Avril 2016

What a fantastic hotel!!! We have just arrived home after spending a superb week on holiday in Sorrento. The standard of service at the hotel is very high, old fashioned (in a good way): discreet yet warm and friendly with good humour. The food is of the highest quality with a great attention to detail by the chefs. I already miss the breakfast pastries. I especially loved the crème anglaise with the hint of orange - a great accompaniment to the lemon cake dessert. The five course gala menu was amazing - the main of lamb stuffed with pistachios and a hazelnut crust was lovely :-D The location is 3km from Sorrento centre, which isn't a problem as the hotel lays on a bus service every hour and the location is peaceful with a nice walk down to a little harbour and beach. The pool is large and heated - my children used it nearly every day (as did I!). The front desk staff are very helpful and knowledgeable - they arranged local car hire for us. The room was spacious and very clean. In fact, the standard of cleanliness at the hotel was on an order of magnitude of its own!! I could run out of superlatives to describe this hotel - a reflection on just how good this hotel is and not on my vocabulary! In summary, a lovely, friendly hotel punching well above its weight. Book and stay with confidence :-D

Owner Response, 02 Avril 2016

Dear la Solara guest, Thank you very much for your notes and this makes us proud for the hard work of our staff who is always trying to please our guests to make their stay as pleasant as possible. The management and staff all try to preserve this for our guests in the future and look forward to having you back in the near future. Thank you from all the staff and the management. Ugo Di Maio

"My rating is 3 - 3.5"
Alex972000, 02 Avril 2016

We stayed in this hotel for a week during Easter holiday. Starting with good points; the rooms are quite large and clean, mattress was nice and comfortable. Our room was on the side of building and wasnt sea view, but we still had good view on the sea. Staff tried to be friendly and helpful most of the time, dinner quality was sometimes ok sometimes very good. Salad bar was self service and good. Downsides; We had one day lunch outdoor beside pool, 2 pizzas and a pasta as starter and two coke. pizzaz were teribble quality, its base was hard to chew and painfully we wasted 37€ here. was guests had to sit on the same table every night and morning which their room number was placed on it. We didnt like this kind of controlling as we wished to change our table but couldnt. Some night there was live piano playing at dinner time, which is basically nice idea but they shouldnt place families with young babies exactly next to the loud piano. Another guest baby was screaming all time and his mother left dinner table. My son was scared at begining and we hardly settled him down. Food is not served self service like other hotels. Guests receive a menu of 5-6 starter, 5-6 main and 4-5 dessert which could choose one from each. It takes about 10 mins to come and getting the order, then for the first two, and takes 10-15 mins of waiting to receive each couse after finishing with previouse one. We found it inconvenient for every night as we have been with a young baby, tierd at that time of afternoon and have had long days out to different tourist sites, we liked to have quick dinner without wasting time and baby could go to bed earlier. 2-3 times they offered to bring the food to our room and then we asked for it but then we found later staffs manner changed to us and wasnt as friendly as before. They told dinner is from 7-10, but one night we were late and arrived at 9:30 and they told dinner is finished!! We just offered some salads and a piece of cake! In terms of atmosphere and decoration, it looks basic and a bit dated mostly in common areas specially reception area. Wifi internet was not reliable, 1-2 was good and the rest it was very slow or kept disconnecting. In the bathroom, shampoo quality was very bad and our hair felt like steel wool after using. There were just soap, body and hair shampoo and body lotion. No hair conditioner!! When we were booking, reading the reviews made some expectation of this hotel which wasnt met. All in all it is a 4 star hotel which is fairly rated and to my experience is 3.5

Owner Response, 02 Avril 2016

Dear Alex972000 I thank you for your comment but I think you have not said the truth in regard to our cuisine, our restaurant service, our bathroom products. No hair conditioner and Wifi internet. Our cuisine: We try to satisfy all our customers which have always appreciated and it is the first time in many years to have a negative comment is for a pizza !!! and for the daily menu. For children we have always a special menu and wonder why you did not request it. On request for the children is the possibility to eat before the opening times of the restaurant because our kitchen operates from 7 am to 21.00 pm Our restaurant service. The restaurant is open from 18:45 to 21:00 (not 22:00) and also they still tried to please but this was not to your liking. You wrote that you waited 10-15 minutes for each dish and we want to clear that everything you've requested was freshly prepared and not dishes prepared before. For breakfast the choice of table is free but for dinner the table are reserved for the duration of the stay to give the best service to our customers Our bathroom products. Our products are tested products from our chain and are certainly among the best in Italy, and it is not right to tell lies Wifi internet. Our fiber optic internet service is the best in Italy, and I marvel that even on this service you've had trouble. A good advice to give to you on the next trip is ask the staff of the hotel if you have any requests and they will surely make your holiday to your liking without making the work of many people poor Greetings from Sorrento Ugo Di Maio

"A fantastic family holiday!"
JWillmore93, 02 Avril 2016

We have just returned from a week at the La Solara with myself and my sister, our parents and grandparents (6 of us in all). My parents have stayed in the hotel last year and recommended that we all go for the excellent service and friendly atmosphere. They certainly did not disappoint. We went as part of a Thompson's holiday package, and the staff were friendly throughout. The breakfast service was all self-service, with a more formal dining in the evening where you order from the menu and are served at your table, but can help yourself to salad. The food was always hot, home-made and fine-dining quality with ample choice of four or five dishes per course and a hearty wine list, Drinks were not very expensive either and the bar staff were very friendly. We genuinely felt that we were eating in a high-dining establishment every night, but with a relaxed and friendly set of waiters and excellent dining room manager ensuring our every needs were met. This was matched by a wonderful panoramic view over the bay as we ate. The pool area was always clean with ample sun loungers available and a heated pool as well! It was not incredibly hot as we went at the end of March but it was enough to be very pleasant. The reception staff ensured we had everything we needed and were always available for advice. The rooms are beautifully furnished and cosy, with every room having a balcony and excellent views across the bay. The cleaning staff were very good and we never had any problems, with pillow chocolates every day and replenished tea and coffee further improving the service. The only minor detail is the shuttle bus down into Sorrento being often very busy and as it is only a minibus with 20 seats that run on the hour, could lead to a rush. However, the driver was great and would return immediately for a pick-up if you were waiting and couldn't get a seat. The welcome walk in town offered many tips on the best eateries and shops and turned into a walking tour, with limoncello and ice creams to be had. Overall, a friendly, relaxing and thoroughly professional set of staff in a beautiful hotel - would highly recommend! Our special thanks too to our waiter Nello for always making us smile.

Owner Response, 02 Avril 2016

Dear JWillmore93; Thank you for your comments on LA SOLARA and it is a real pleasure for all the staff and for me. This flatters us and helps us to always give the best to our beloved guests. For our shuttle bus service we had our bus (30 seats) for repair and unfortunately during the Easter period was difficult to repair. Now it functions again We are waiting for you in the near future and we will endeavor to make your stay with us once again memorable. Greetings from all of us Ugo Di Maio

"5? Hotel Very Very Good"
Rod L, 02 Avril 2016

We all as a family stayed for one week from Friday 25th March until Friday 1st April. What can I say?? The staff are very nice very helpful on reception. Sorted my car hire, trips to town by hotel private bus (F.O.C) Food in the hotel Breckfast - Very nice everyday with a huge choice, and everything cooked very well. Evening Dinner This is usually 5/6 courses, you are greeted by the head waiter and seated, this is full waiter sevice. The food is prepared as 5? should be. Everything was really impressive and all tasted very good indeed. Rooms Very clean very modern and maid service twice a day. Bed Queens size and very comfortable, never had a bad night at all. Sun terrace has table and chairs and 2 sun loungers, we had a room looking over the bay and the sun sets keep you using your camera every evening, really really great. Location Just out of town and thats good as Sorento is a very busy town. With the hotel bus no problem getting about and this is all free. Hotel bus runs all day on the hr up to 11.00pm, all very useful. Pool This is heated and is very nice with lots of sun beds, Food is avaliable all day up to evening dinner. The bar area and lounge has live music odd nights in the week and weekend, all very tastefully and nice. All in all we had a very nice and relaxing holiday, this hotel has that sort of atmosphere. From hotel to the Volcano, Pompeii, and Hercolainiam sites are about 1hr by car but about 2 hrs by bus. I would recommend staying at this hotel and visiting this wonderful area. Rod Locke

Owner Response, 02 Avril 2016

Dear Rod L Thank you for explaining our Hotel, what it offers and the quality of our services. This makes us happy because our staff is involved in the growth of our Hotel. Their meticulous work is our best weapon. We hope to have you with us again in the near future to make your stay with us as pleasant as. Greetings from Sorrento & from all of us Ugo Di Maio

"An excellent stay"
Andyjmoran, 01 Avril 2016

A wonderful hotel. Very clean, lovely food and helpful, good-humoured staff. Our stay was a real pleasure, and the kids enjoyed it immensely. We met a number of other guests who were on their second or third visit. The only (very minor) downside was the quality of the 'live' music on the gala night. Other than that, perfect.

Owner Response, 01 Avril 2016

Dear Andyjmoran, Thank you very much for your notes. Our employees are very proud for your words and they're also very pleased that their hard work is so well rated. For music we will try to make it even better with international music We look forward to seeing you again next year for your next birthday. Greetings from Sorrento from all of us Ugo Di Maio

"A Superb Experience"
Patrick C, 01 Avril 2016

My wife and I have just spent a week at Best Western Hotel La Solara including the Easter Holiday and what a fantastic choice we made. We have been to Italy many times over the past 20 years and stayed at some great quality hotels but this one tops the lot for all round customer satisfaction. From the moment we arrived it was clear that this was an establishment that knew how to take care of their customers and throughout our week at La Solara the standards of service and attention to detail we enjoyed made this a holiday to remember. The Reception desk team dealt with every enquiry with calm efficiency demonstrating an understanding of the needs of the clientele and always with a smile regardless of the time of day. The photos we have seen on Trip Advisor do not do justice to the cleanliness of this establishment as it is gleaming from top to bottom and the staff who look after this aspect do a wonderful job. Our room was spacious with a comfortable bed and ample storage and little extras such as finding two Easter eggs on our return Sunday evening again demonstrate attention to detail. We were staying in the hotel on a half board basis and due to the wide choice of menu and excellent service in the restaurant we never considered missing dinner. The Sunday Gala dinner is an experience not to be missed where the chefs and restaurant team effortlessly display their skill and experience. The outdoor swimming pool has the added bonus of being heated during the months of March and April and for that reason was widely used. The attention to detail and customer care referred to previously was further demonstrated by the regular inspections undertaken by the owners during our stay which included dining in the restaurant. We will have no hesitation in returning to Hotel La Solara on our next visit to Sorrento.

"LOVE LOVE LOVE"
VixiB, 01 Avril 2016

This is our second stay at this hotel (2014 and 2016). We don't usually come back to the same place but for families who love excellent food, great service, friendly people, and convenient free bus in to town every hour it's perfect. The location is quiet, the rooms are lovely and we just feel so at home here, can't recommend it highly enough. Lots of lovely touches like the turndown service and Easter eggs at Easter - so thoughtful, they really do go out of their way to make your stay special. Beautiful pool and scenery too. Go, enjoy! X

"Brilliant hotel"
Greg C, 01 Avril 2016

Just back in UK and wish we were back there! The hotel maybe a few KM out of town but far better. The food was exceptional and every night, 3 course dinner with salad bar and a choice of food. All fresh and all served by some fantastic staff. Rooms are big and even with another bed for my son, we had plenty of space and great nights sleep. Really do not have anything negative to say. Perfect for families and for exploring the area. We personally hired a driver for four days and that was certainly the way to go and explore. Some families caught train and local buses and they had no complaints and all very easy. So a MASSIVE THANKYOU to the hotel and staff and you will be seeing us again very soon! Greg Causer (1st April 16)

"Can't fault it."
georgedoorsscores, 26 Mars 2016

October 2015 would be our second visit in 2015 and our fifth visit since April 2013 so with that in mind you can correctly assume that we like it here and although we are very fortunate to be able to enjoy holidays at other destinations in addition to La Solara we still very much look forward to holidays here and to that end I have already booked for 11th April 2016. Wi-Fi seemed to have improved over previous visits as I think they may well be on a new piped fibre optic system rather than the satelite system I think they previously used. For those that are a little adventurous there is a rabbit warren like system of old donkey cart tracks behind the hotel but you need a good sense of direction and more importantly a reasonable map to navigate them. I can't really add anything to the good reviews I and others have already previously written so if you are unsure about booking here I would happily help answer any queries you may have.

"Amazing hotel at great price!"
Mng2311, 22 Janvier 2016

Although the hotel is not in the centre of the town, it was a wonderful stay with easy transportation. Gym, breakfast, room with a balcony, everything is there. The view is stunning. Charming concierge. Just lovely. They help organise transportation to Capri, Positano and more! I will be coming back!

Owner Response, 22 Janvier 2016

Thank you very much for your words. It is an honor for us to read a review like yours. This greatly helps our staff who feel rewarded for their hard work to satisfy our guests. Awaiting to have you back in the near future; the best greetings from Sorrento and from all of us Ugo Di Maio

"Great hotel"
Fiona M, 13 Novembre 2015

Enjoyed a lovely week here. Great room overlooking the pool. Food excellent and staff great. Excellent and prompt minibus into town every hour. Huge pool which I would have preferred to be open for an early morning swim..it opened about 830 ish. Booked due to great reviews and they were all correct. You will not be disappointed

Owner Response, 13 Novembre 2015

Dear Fiona M, Thank you very much for your review. This greatly helps our staff who feel rewarded for their hard work to satisfy our guests. Awaiting to have you back in the near future Greetings from Sorrento and from all of us Ugo Di Maio

"GREAT HOTEL"
TONY_B2257, 13 Novembre 2015

Stayed 5 nights in an ocean view room. The hotel is set on a hillside surrounded by olive groves looking across the bay. From the outset I must complement all the staff on the service levels provided here. Everyone was friendly and helpful, they have service down to a fine art. The room was spacious and had a good sized balcony with nice views to the water. Rather than walk directly into the bedroom there was a small ante room. The bathroom was clean and spacious. The entire hotel was well maintained and immaculately clean. We ate twice in the restaurant and were not disappointed by either the service or quality. They had a daily set menu but we went al a carte rather than have the full 3 courses. We also had a couple of good snacks around the large well maintained pool. There is a large comfortable common room and bar on the ground floor. The only slight minus was that it is about 5 km out of town which largely prevents walking from the hotel but this is offset by the free hourly shuttle bus to the centre of town. One word of warning taxis are horrendously expensive in Sorrento - 38 euro for a 10 minute ride with 3 bags is apparently the norm. A similar trip in Rome cost about 15 euro. If staying here I would try to coordinate with the hotel and catch their shuttle which stops about 5 minutes walk from the station.

Owner Response, 13 Novembre 2015

Dear TONY_B2257, Thank you for your review. The comments of our dear guests satisfy the hard work of our staff and their faces are always smiling.. By your next visit to have a nice and a easy walk to the centre of Sorrento ( 3 km ) a good suggestion is: Take our shuttle at set times, get off where it begins the pedestrians path (about 1000/1500 meters) and from there enjoy the magnificent view of the marina grande, the Vesuvius and the beautiful coast. After this beautiful walk take our shuttle from the bus stop and return to the tranquility of LA SOLARA For the sleep quality we have the possibility to change hard mattresses with soft mattresses, if required, and I'm sorry that you have not asked the reception to change them The management thanks you very much and hope to see you again in the near future to give you our best service. Greetings from Sorrento and from all of us Ugo Di Maio

"Wonderful Hotel"
maureen d, 11 Novembre 2015

We stayed five most enyoable nights at the hotel All the staff were so pleasant and helpful No matter what the request always tried to help The room was very comfortable and clean The breakfast was sufficient and tasty if we had a request it was always fulfilled The shuttle service was amazing and works exactly as advertised To summerize a very good hotel

Owner Response, 11 Novembre 2015

Dear maureen d, Thank you for your kind words. We are very proud that our work is so appreciated by our guests. Please be assured that we will try to do more on your next visit which we hope will be soon. A warm greeting from Sorrento and from all of us. Ugo Di Maio

"Hotel with a heart"
isabel618, 08 Novembre 2015

We were booked for 3 days in this hotel and we felt very welcome all throughout our stay. The hotel staff were genuinely friendly and eager to help out on any concern that you may have. On our first night when we woke up past 9 pm due to jetlag and missed dinner, the hotel staff made some calls to nearby restaurants and we were picked up by one of the restaurant staff in a car to have a superb dinner by the beach. The selection on the breakfast buffet is also extensive and featured many local products. Although the hotel is located away from the town center, the free shuttle that brings the guests to and from the center is very reliable and efficient. We will not hesitate to recommend this hotel to others.

Owner Response, 08 Novembre 2015

Dear isabel618, Thank you for your kind words towards our hotel and our staff. Your deductions are read with pride by our staff and give them the incentive to continuously improve their performance. For the sleep quality we have the possibility to change hard mattresses with soft mattresses, if required, and I'm sorry that you have not asked the reception to change them. By your next visit to have a nice and a easy walk to Sorrento a good suggestion is: Take our shuttle at set times, get off where it begins the pedestrians path (about 1000/1500 meters) and from there enjoy the magnificent view of the marina grande, the Vesuvius and the beautiful coast. After this beautiful walk take our shuttle from the bus stop and return to the tranquility of LA SOLARA We look forward to your next visit. Best regards from Sorrento Ugo Di Maio

"Everything great"
JenWat10, 03 Novembre 2015

Everything was great. Clean, comfortable (except for the hard beds). Relaxing (apart from the noise from people in adjacent rooms, bring ear plugs) Plentiful food (if a little undercooked at times, and bland). Super pool with lovely views. Fantastic entertainment (so long as you like to feel that you are in a residential home and not a hotel). Everything was great, but nothing was oustanding. If you get it cheap enough, a nice break. Sorrento is lovely and worth visiting, just not this hotel. Cannot understand the excellent reviews it is getting. It is at best average.

Owner Response, 03 Novembre 2015

Thank you for this sarcastic review that insults the hard work of all the staff and the hotel. Are you sure you've been a guest at our hotel? Have you asked yourself why thousand of comments are great and yours is full of nastiness inviting also people not to book our hotel? I'm sorry that I have not the chance to have your address to claim damages for our image through our lawyer. This is the strength of the vile. Ugo Di Maio

"Welcome to the family"
Chris F, 03 Novembre 2015

I have stayed at this hotel 3 times since 2013. It is a magnificent hotel, perched atop a ledge surrounded by citrus groves, with its height resulting in perfect views of the Mediterranean and the picturesque marina di puolo. The hotel is situated a cool 4 kilometres from Sorrento, though a handy courtesy bus will transport you there. La Solara does much to live up to the magnificence of its vistas. It is aimed at those looking for the bona-fide italian experience, so don't go expecting much beyond italian products. Breakfast offers a small range of local meats and cheeses, including the mighty buffalo mozzarella. The dinner menu offers a wide range of italian dishes, from pasta (penne, fusilli etc.) to fish. The lunch menu is thankfully very broad, while the pizzas are incredibly good, being made in the traditional Neapolitan way. The hotel feels a bit dated, with some items from the 70's remaining unchanged, though small developments are being made, which certainly keeps the hotel refreshing. My favourite thing about La Solara though is the atmosphere. No other hotel have I been to where I can recall the names of more than 1 staff member; from the moment you enter, you are familiarized with the staff members, ingratiated into the family as it were, and from then you are treated like family. Where other hotels treat you with respect and neutrality, the staff at La Solara treat you with friendliness and knowing. Because of this, I will never forget Marcello, Franco, Nello, Guiseppe, Federico, Antonio, Ernesto, Giovanni, and Ugo. In part owing to this overt friendliness, there is a very warm and home-like atmosphere. The rooms are simply decorated but exude warmth and actually look extremely pretty, with smooth marble floors, deep cream walls and blue trimmings. It is also a sweet and much appreciated gesture that every guest receives a soft chocolate every night. However, I feel the gala night (held every sunday to the best of my knowledge) starts grating after repeat stays at the hotel, with the heavily scripted meals and constant applauding for the chefs (who I appreciate are doing a demanding job very well) quickly becoming tedious. The activities are good though. The pool occupies a flat ledge on the cliff-side next to the hotel with an a la carte pool bar that is nice and shady underneath a straw canopy, while a small garden secreted away behind the bar contains table tennis under another shading canopy, table football under a more modern material canopy and seats both surrounded by lemon trees and with views of the sea., though said seats are metal and can thus sometimes be uncomfortable. Also, for those who want it, the hotel does have a gym, although it is not clearly marked and admittedly I have not yet found it. Overall, La Solara offers a fine range of foods to satisfy those seeking local food, though those wanting more will be disappointed. The decor is tired, though admirable improvements are being made, while the sense of family and warmth alone makes the experience worthwhile. Unforgettable.

Owner Response, 03 Novembre 2015

Dear Chris F, I thank you for your nice review and for the excellent words had for all of us and for La Solara. Your suggestions will certainly help to give a better service. Our gym is situated to the right of the restaurant. In awaiting to have you with us again next year.we send our best regards Ugo

"The best hotel we have ever stayed in!"
LParnell73, 03 Novembre 2015

This is the best hotel we have ever stayed in. The staff are all so friendly and welcoming that you will feel at home from the minute you arrive! The food is amazing and the rooms beautifully clean and well equipped. The free bus service into Sorrento town is fantastic and always on time. The views from our room (over The Bay of Naples) were breathtaking, the heated swimming pool was great and thoroughly enjoyed by all the family. Many thanks to Antonio & Massimo on reception, Giuseppe, Nello, Marcello, Franco, Fabio and all at La Solara for making our first trip to Italy so memorable, we'll be back!

Owner Response, 03 Novembre 2015

Dear LParnell73 T he entire staff thanks you for all that you have highlighted. This makes us happy and keeps us in work with new energy. We are waiting your next stay with us "GRAZIE" Ciao from Sorrento The entire staff and management. Ugo Di Maio

"Nice Friendly & Helpful Staff"
susanandjohncampbell, 03 Novembre 2015

The cleaning, reception, dining and bar staff are all very helpful, professional and friendly. The bath/shower requires an additional vertical grab rail to assist less abled visitors over the bath side, OR better still REPLACE the baths with walk in showers

Owner Response, 03 Novembre 2015

Dear susanandjohncampbell, Thank you for your review and for the kind words had towards our staff and our hotel. For an additional vertical grab rail in the bath / shower thank you for your feedback. In our hotel there are also rooms with shower, so, for your next visit to La Solara please write us directly for a room with shower. Ugo Di Maio

"Children loved it!"
MJDBMW, 01 Novembre 2015

We stayed there for 4 nights and had a super time. Hotel is quite dated but super clean and the staff made it so special, it really has such a nice family vibe to it. Naturally sociable lounge made evenings great and the children had a super time. We booked direct and got a great deal, well worth considering and great base from which to explore the area from!

Owner Response, 01 Novembre 2015

Dear MJDBMW, The entire staff thanks you for all that you have highlighted. This makes us happy and makes us work with new energy to have more and more guests who return to La Solara. We hope to have you again with us in the near future T he entire staff and management Ugo Di Maio

"Great Views with Balcony"
Maya L, 31 Octobre 2015

Wonderful, helpful staff, provided great information on local area activities and made useful suggestions. Balcony was a real treat to sit out on. The wi-fi was a decent speed, and the free shuttle downtown was punctual and very accommodating.

Owner Response, 31 Octobre 2015

Dear Maya L, Thank you for so nice words for all our staff and to our hotel. Looking forward to having you with us again in the near future to give you our best service. Greetings from Sorrento and from all of us Ugo Di Maio

"Simply,"THE BEST!""
beverleylancs, 31 Octobre 2015

We have stayed at this hotel many times and will continue to do so. The hotel is in a perfect setting, just outside Sorrento and gets the sun on its fabulous, spotless swimming pool and sunbathing area, all day. There is a regular, reliable shuttle bus to town, the driver is extremely helpful. Although the road is busy and there is no footpath for part of the way to town, we regularly walked down to town, it takes about 30 minutes and the views are amazing. The lounge area is comfortable, light, airy and has enviable views across to Ischia and Naples. We had a room with a lovely balcony and sea view, worth the extra. The room itself was kept spotless by the lovely house keeping ladies and well stocked with essentials, even a kettle. Food! Where to start, it has to be said the food is exceptional. Lots of choice, hot and cold for breakfast, juice, fruit, yoghurts, cereals, breads, preserves, honey, chocolate spread, boiled eggs, scrambled eggs, cold meats and cheeses, bacon (Italian) sausages, an abundance of cakes and pastries, teas and coffee. If you can't find something from that, stay at home!! The evening meals begin with a salad bar, a choice of starter from about 6, a choice of main, again from about 6 and a choice of dessert from 4 or 5. Local traditional dishes were always highlighted. The STAFF, well they are pretty special, all of them. They are welcoming, friendly, helpful and genuinely interested in their guests. They always go out of their way to make your stay special. There is not much entertainment, just three times a week, a male duo who may not be everyone's cup of tea and depending on the guests in the hotel at the time, depends on the success of the evening. Sorrento has lots of bars, cafes some with live music as an alternative and the shuttle bus runs till late. There are plenty of trips to occupy your days, Pompeii, Herculaneum, Vesuvius, Capri and the Amalfi Drive and many more. If you cannot survive yours hols without Wi-Fi it has been upgraded and reception is excellent. Italian hotels are not modern and slick, they are very traditional and each has its own unique character, this hotel has both, in bucket loads. If you enjoy traditional Italian food, great service, spotlessly clean facilities in traditional accommodation I would strongly recommend you try this hotel.

Owner Response, 31 Octobre 2015

Dear beverleylancs, We can only write "GRAZIE". The entire staff thanks you for all that you have highlighted. You know also that for a walk to Sorrento you can take our shuttle and get off where begins the pedestrians path (about 1000/1500 meters) and from there enjoy the magnificent view of the marina grande, the Vesuvius and the beautiful coast. This makes us happy and makes us work with new energy. We look forward to your next stay with us. CIAO from Sorrento The entire staff and management Ugo Di Maio

"Friendly, organised and relaxing"
Ric N, 31 Octobre 2015

From arrival, our stay was perfect. Everything we needed was available and the friendly staff anticipated what we needed before we did. Food and wine were excellent and entertainment completed super evenings. The regular and reliable bus to the town ensured that we were able to visit all the attractions with no fuss. A great hotel in a great location.

"A relaxing stay in an excellent hotel"
Nickblakemore, 30 Octobre 2015

Delighted with our decision to stay at this hotel for a short break this week. All the facilities were immaculately clean and well cared for. Our room had a huge balcony looking over the bay of Naples. Plenty of room essentials were provided, and a very welcome bottle of complimentary wine. We every much enjoyed a relaxing read in the salon with a cappuccino or two! The bar staff, reception staff and all of the restaurant staff were so friendly and helpful. All in all, one of the most pleasant hotels I have stayed at. Thank you all!

"Fantastic, A Classic Italian Hotel."
richyp101, 30 Octobre 2015

First went here 18 years ago and the last time 11 years ago, the majority of the same staff are here as well as some younger staff. From the minute you come to the hotel, to the minute you leave, you are treated like a member of the family, the service from reception, friendly and attentive room cleaning, waiters, pool and bar staff are all excellent and they are skilled in their respective jobs. We came here this time with a young family and the staff were so friendly to my kids, spending time to talk to them and an interest in what they are doing. This is such a good location in that it is peaceful with beautiful views, but their is also an hourly bus service into town from the hotel and back again from early morning to late evening (all included). The pool is heated in the off-season and is a great big 23 metre pool which is good for swimming as well as the kids playing, table tennis in the back garden. The free wifi works great too, even allows video streaming which is unusual with most hotels. The food though is the best part from the three times I have stayed previously and this time we have still never had a bad meal, the choice on the a la carte menu is great, with a lovely salad bar to complement the meal and extensive wine list. If you don;t like a meal on the menu they are happy to oblige and change the meal for your preference, my son often had chicken or steak as an alternative. The bar has music on some evenings and a large tv if anyone requires some sport etc. Finally their are plenty of trips which can be arranged via the hotel e.g. Amalfi coast, Pompeii by train, Naples, Ischia, Capri and numerous others. I would highly recommend the Cooking Class which is La Cucina Del Gusto by Chef Carmen my wife and daughter went on this and it was superb she was so helpful and my son and I joined her for the meal at no extra cost.

"Customer service outstanding!!"
charliesgran578, 29 Octobre 2015

Got back from our truly relaxing stay at La Solara last Friday. The weather could have been warmer but the welcome could not. Every member of staff was friendly and helpful and made our stay very memorable mainly because nothing was too much trouble - every query or request was dealt with quickly and without any problems at all. Our room with it's partial seaview was kept beautifully clean - the chambermaids were polite, friendly and very hardworking. Teamaking facilities for our room were supplied immediately on request and the free Italian lessons with Connie were an added bonus - I really enjoyed them. The pool and surrounding area was kept spotless. Easy to get into Sorrento with the extremely reliable and free courtesy bus. The food in the restaurant is excellent quality and the choice is tremendous, yes Italian in style but then when in Rome!! Mille grazie La Solara! Numero di camera trecentoventiquattro!

Owner Response, 29 Octobre 2015

Dear charliesgran578, Thank you for your comment and for your kind words for our staff, our service. Our hard work is rewarded by your comments and we are proud for what we may offer to our valuable guests. We are here to make you spend again an unforgettable stay with us. Ugo Di Maio

"First trip to Sorrento"
265terry, 29 Octobre 2015

We stayed in this hotel on the 3rd week of August, celebrating our 40th wedding anniversary. It was an excellent experience. The staff, food and location could not be beaten. I needed a gluten free diet and this was not a problem, even a special gluten free anniversary cake was produced as a surprise! We would certainly recommend this hotel and if we return to Sorrento we will be staying at the La Solara again.

Owner Response, 29 Octobre 2015

Dear 265terry, The entire staff thanks you for all that you have highlighted. This makes us happy and keeps us in work with new energy. We are waiting your next stay with us."GRAZIE" Ciao from Sorrento The entire staff and management. Ugo Di Maio

"Friendly Customer Focused Hotel"
DaveandjoyC, 25 Octobre 2015

We are staying in the hotel now and have found it to be one of the most customer focused hotels thart we have stayed at. The food is excellent and the hotels house wine is very good at 12 Euros a bottle. Nothing is a bother to the hotel staff. The hotel courtesy bus into Sorrento every hour is bonus. Where the bus parks is a road leading down to the main road and if you cross over and carry on Dow the steep incline there is a beautiful little fishing village with a few tavernas and restaurants.We ate at the one in the middle which was excellent value and quality house wine 8 Euros a litre and I izza from 5 Euros which tastes very good and is ample for two for lunch. There is also a great selection of seafood which looks delicious .I would return to this hotel again as it retains what good hotels should have and that is friendly good service.

""Wonderful holiday""
marcusandcarmel, 24 Octobre 2015

My husband and I arrived home yesterday from a wonderful trip staying in the La Solara we booked this hotel last minute based on the reviews and weren't disappointed We wanted a relaxing stress free week and quite frankly a little bit of TLC and we got exactly that From the minute we arrived we were relaxing in the comfortable welcoming lounge with a glass of complimentary fizz our cases whisked to our room and we were poolside within 30 mins were we found the service to be of the highest standards matching anything we have experienced else where in world including Asia,America &Australia As a regular swimmer I cannot recommend the pool highly enough it was large enough to have a really decent swim and the changing room and toilets were spotless I also loved the discreet first floor entrance to the pool area heaven ! The food was delicious freshly prepared and in my opinion made with love the choice of six different starters, mains and desserts every day was enough to satisfy the most diverse palette And certainly did it for us on top of this was the wonderful friendly and much to our delight humourous service which made the evening so enjoyable The courtesy bus was fantastic making trips to Sorrento a daily pleasure and from there venturing out to see the wonderful sights of Pompei and Amalfi to name a few We actually did the amalfi select trip and experienced a wonderful day with Lucca and Mr Chiri The rooms were spotlessly clean we had a change of sheets mid week we also had a nice quiet room which worked perfectly for us In all honesty we could praise the hotel or staff enough we would go back and we would recommend it to those looking for some TLC

"Whats all the fuss about?"
User, 21 Octobre 2015

The trouble with trip advisor reviews is they are not benchmarked, Is La Solara good? Yes if you compare it to Italian hotels, not really if you compare against SE Asia hotels Is service good? It's fine but not exceptional, but is that not what you pay for when staying in hotels? Food, its OK but very samey, positive its served fresh, negative, its rushed and finishes too early. In Italy you want to eat around 8:30-9:00, here you have to be finished by 9:00. One major problem is not having coffee with dinner, we're in Italy, the home of coffee!! Also at breakfast it is a machine, not real coffee!! Rooms, again by Italian standards are fine! The bed is exceptionally hard but its clean and serviced well each day. Two issues, air con is turned off in September, why? To save money?so charge for it. Secondly shower is out dated. In summary, La Solara is a a perfectly acceptable hotel, very 1970's, but there's much worse If you like travelling on package holidays you'll love this place Staff are friendly, rooms clean, food ok. If benchmarked against real 5 star hotels this might be 3.25-3.5 stars

Owner Response, 21 Octobre 2015

Dear Unknown, I thank you for your review and for not writing the realities of our hotel. We are an Italian hotel and we don't compare ourselves with Asian hotels as we follow the Italian taste. Our service is well received by our guests for our kindness and for the hard work that our staff performs every day. Our menus change daily and are not repeated for two weeks except regional dishes known worldwide. Our restaurant starts dinner from 6.45pm until 9pm, and our customers can also have dinner at 9 pm. Coffee, if not required at the restaurant can be taken in our lounges from 9 am until midnight. For breakfast self service the machine grinds fresh coffee and can be seen on top of the machine. For the sleep quality we have the possibility to change hard mattresses with soft mattresses, if required, and I'm sorry that you have not asked the reception to change them. Other lies are: 1 aircon is turned off in September as it has been in operation 24 hours a day until 15 October. 2 We are a 4 star and not 5 star as you wrote. I do not understand why you wrote all these lies against us to defame our name and the hard work of all our staff Ugo Di Maio

"So special was the welcome"
Kevin D, 20 Octobre 2015

This is one of the nicest and most comfortable hotels we have ever stayed in. It is imaculately clean and the food is excellent and delivered by a staff that cannot do enough for you and always with a smile. The gala night is very special and a highlight of the holiday. The pool is spacious and clean. The question is would we return? The answer - without a doubt.

Owner Response, 20 Octobre 2015

Dear Kevin D, Thank you for your comment and for your kind words for our staff and for our service. We can't do anything else to say “ THANK YOU AND WAITING FOR YOU AGAIN IN THE NEXT FUTURE” Greetings from all of us. Ugo Di Maio

"Fantastic holiday"
Roger G, 19 Octobre 2015

Fantastic sums it up for us. We were looked after from the moment we arrived. Luggage whisked away to reception whilst we had our complementary welcome drink and later taken to our room. The food was excellent so forget any thoughts of diets. The room was kept immaculate and some lovely touches with the complementary wine on arrival and chocolate each evening. Staff were very friendly and helpful. No hestitation on saying that we would return to this hotel.

Owner Response, 19 Octobre 2015

Dear Roger G, Thank you for your comment and for your kind words for our staff and for our service. We can not do anything else to say “ THANK YOU ”. Waiting for you again in the next future sincere greetings from all of us. Ugo Di Maio

"Nice, but staff not very friendly"
ForTheUnderdog, 17 Octobre 2015

The hotel is nice, and the dining room is beautiful, with an outdoor terrace and view of the water. It is located part way up the Amalfi coast. But there is really nothing you can walk to, and we didn't feel like the staff really liked Americans. Beds were hard, and we sure didn't have any view from our rooms.

Owner Response, 17 Octobre 2015

Dear ForTheUnderdog, I truly believe that you have reviewed the wrong hotel as we are not on the Amalfi coast and the restaurant has not an outdoor terrace and view of the water. Another thing that is not ours is "we did not feel like the staff really liked Americans." We are part of an American chain Best Western, and I think it's ridiculous that we do not like Americans. The general manager Ugo Di Maio

"Wonderful holiday at La Solara"
Joan M, 17 Octobre 2015

This was my third visit this year and each time it gets better. Cannot fault the hotel at all. The staff are very attentive nothing is too much trouble. I love this hotel and would never stay anywhere else. The food is wonderful as are the waiters, the desk,the bar,the pool attendant right through to the maids. Well done to you all.

Owner Response, 17 Octobre 2015

Dear Joan M, Thank you for all that you wrote about our hotel and for this we can only say GRAZIE! We are already waiting for your next visit to make your stay again to your liking. Greetings from all the staff who appreciated your words and the management Ugo

"Wonderful La Solara"
DEBSANDANDYW, 17 Octobre 2015

If ever a hotel deserved an excellent review it is the La Solara.....from the beginning a wonderful greeting at check in..a glass of fizz and some nibbles..helpful porter....spotlessly clean room with fruit a bottle and canapes....(for our special occasion ?).....the view was simply breath taking.....the bus driver...every hour from 7.45...and return 11pm what a great man always courteous and on time giving us a cheery wave....Giuseppe the charmer ??...lovely man...in fact we have stayed in alot of hotels and there are always some unhappy staff ..not here....think they need to bottle it and sell it...food....five ?? ???? ???? plus......you guessed it we loved this hotel and would go again tomorrow...???

Owner Response, 17 Octobre 2015

Dear DEBSANDANDYW, Thank you for your review. The comments of our dear guests satisfy the hard work of our staff and their faces are always smiling. The management thanks you very much and hope to see you again in the near future to give you our best service. Greetings from Sorrento and from all of us Ugo Di Maio

"A great week"
toms8rr, 16 Octobre 2015

Our first visit to Italy could not have been better. Just about everything at La Solara was excellent - a very clean and comfortable room, friendly and helpful staff and great food made this a highly enjoyable holiday. It is hard to find any negatives about the hotel, the only small gripe would be it's location close to a busy and hazardous road meant that post-dinner walks were out of the question unless you took the excellent courtesy bus in to Sorrento and the Wi-Fi did not function. We would gladly stay here again and can thoroughly recommend it.

Owner Response, 16 Octobre 2015

Dear toms8rr, Thank you for your impressions and we are very proud that the work of our staff is well appreciated by our guests. By your next visit to have a nice and a easy walk to Sorrento a good suggestion is: Take our shuttle at set times, get off where it begins the pedestrians path (about 1000/1500 meters) and from there enjoy the magnificent view of the marina grande, the Vesuvius and the beautiful coast. After this beautiful walk take our shuttle from the bus stop and return to the tranquility of LA SOLARA In reference to the WIFI we regret that we had a problem with our fiber optic but did not depend from our hotel but from a broken cable and the telephone company took three days to find the fault. A warm greeting from Sorrento and from all of us Ugo Di Maio

"Centrally Located Sorrento"
wisconsinron, 15 Octobre 2015

We spent three nights at this hotel. It was a great base to explore both Pompeii and the Amalfi Coast. The room was amazing with a large balcony with views of the water. The room was large and beautiful. The grounds were beautiful with a large pool. Breakfast was delicious. The staff was great and booked our Amalfi Coast trip for us. The hotel is a little bit out of town but they run a shuttle bus back and forth every hour. The pickup/dropoff was very convenient to the center of town and close to restaurants and the train station.

Owner Response, 15 Octobre 2015

Dear wisconsinron; We are all happy to have satisfied your desires. We hope that this will be also in the future. Surely we will do everything to make your stay with us always to your liking. Greetings from all of us Ugo Di Maio

"10 days at the La Solara"
theking462015, 14 Octobre 2015

At the La Solara, we've been received as if we were part of the FAMILY. The team was incredible. The first good morning we had every morning was from Nello trying to speak to us in french (our language). Everybody was very nice from the desk office to the room maid. The service is always efficient and personalized. What about the food; it was incredible every day but the Sunday Diner was even better with their "Diner Gala" I recommend this hotel to everybody who want to rest few days in a friendly quiet place, with an incredible sea view. Philippe & Aizhen

Owner Response, 14 Octobre 2015

Dear theking462015, Thank you for your comment and for your kind words for our staff and for our service. We can not do anything else to say. “ THANK YOU AND WAITING FOR YOU AGAIN” Greetings from all of us. Ugo Di Maio

"Grazie a tutto il personale la Solara per una vacanza una bella settimana"
S1560AYDavidT, 13 Octobre 2015

My wife and I travelled to Sorrento independently and chose this hotel because of its slightly out-of-town location and the consistently high number of excellent reviews on tripadvisor and elsewhere. Our bedroom was ‘spotless' and the rest of the hotel, pool and grounds were also maintained to a very high standard. The all male ‘front of house' staff, from Reception to the Hall Porter, could not have been more courteous and polite - always very helpful and always showing a friendly interest in guests' welfare. Indeed this approach had already been evident in our e-mail exchanges during the booking process and we were particularly appreciative of Antonio's friendly messages and his efforts in providing us with the well situated room he had promised. The bedroom staff were friendlier than is often the case in hotels and we appreciated their unobtrusive, friendly modus operandi. The hourly shuttle bus provides an extremely efficient service into town; it was always on time and really does take just a few minutes each way. We enjoyed our stay and appreciated the little extra touches such as our welcome drink, free chocolates at night, free sweetmeats and savouries with drinks / snacks etc - and the complimentary bottle of wine provided in our bedroom on arrival was a very nice touch. If we ever return to Sorrento we shall certainly book at la Solara again.

Owner Response, 13 Octobre 2015

Dear S1560AYDavidT; “ GRAZIE". The entire staff thanks you for all that you have highlighted. This makes us happy and let us work with new energy. We look forward to your next stay with us. CIAO from Sorrento The entire staff and management Ugo Di Maio

"Nice Hotel for a Stay in Sorrento"
Carl H, 12 Octobre 2015

My wife & I stayed 5 nights at BWH La Solara and thoroughly enjoyed it. The room was ample size with a relaxing view of the bay. The staff was excellent and offered help relating to all aspects of our stay.... restaurant recommendations and reservations, sights to see...etc. The breakfast offerings were broad and substantial, with plenty of fresh fruits, breads and pastries...just to mention a few items. The hotel, which is located a bit outside of downtown, offered an hourly shuttle service, to and from, downtown Sorreto. Overall, this is a wonderful place to stay if you plan to visit Sorrento.

"Chill Out"
Mags259, 10 Octobre 2015

A holiday that takes all the stress from your holiday. Sunbeds? - not a problem - always enough - if not just ask! Queuing for meals? - no problem - always have your own table. Noisy rooms?- very quiet at night times. Dirty rooms? - no problem - cleanest rooms we have ever stayed in. Staff that don't care?-not a problem here - always lots of attention here from reception to waiters to the wonderful barman in the evening who made you feel special.Only thing we would have liked would have been more inspiring evening entertainment. I know we were in Italy but the duo who sang Italian songs were a bit lack lustre and people just went to bed which was sad as the waiters really tried hard to keep you involved. PS Limoncello and Lattes best ever!

"Wonderful week in Sorrento!"
Karen W, 09 Octobre 2015

Thank you to all the staff at Hotel La Solara for making our honeymoon so special. We had a fantastic time in Sorrento and would certainly recommend this hotel. From the moment we arrived we were looked after and nothing was ever too much trouble. High standard of accommodation, with a lovely view of the sea and the island of Capri! Very clean hotel with good food and excellent service. The pool was a great size (which is unusual in hotels) and the whole sun terrace/pool and bar was spacious and relaxing. The location of the hotel is peaceful among the olive groves, with the hotel shuttle bus providing easy transportation into Sorrento day and night. We had a hire car for a few days to explore the Amalfi coast and when we had a flat tyre, Bruno came to our rescue and got us on the road again! It was a wonderful week - Grazie mille!

Owner Response, 09 Octobre 2015

Dear Karen W, Thank you for all that you wrote about our hotel .We believe it is nice to read that your guests are an excellent advertisement for LA SOLARA. For your next visit we will do everything to make your stay again to your liking and we will be always your favorite in Sorreto. Greetings from all the staff who appreciated your words and management Ugo Di Maio

"Fourth Visit To This Friendly Well Run Hotel"
Phil C, 09 Octobre 2015

My wife and I stayed at The La Solara Hotel between 28/9/15 and 05/10/15. This was our fourth visit and once again it did not disappoint. We have stayed in numerous hotels around the world and some may have been more luxurious or more modern or contemporary, but none can match the friendliness of all the staff here. The hotel and rooms are impeccably clean and evening meals are excellent quality. Breakfast may be a little basic for some guests. This included the usual cold meats and cheeses on offer with toast maker, choice of 4 cereals, fresh fruits and fruit salads, Fruit juices. Eggs tended to be choice of scrambled or boiled with bacon and alternating various sausage types. Numerous cakes and pastries (so not that basic!) Coffee was a bit disappointing for me this time, as they had installed 2 table top machines that dispensed various coffees eg. Lungo, Macchiatto, Americano,Latte etc. This was fine but I had personally preferred a coffee pot on the table as they made excellent coffee and plenty of it! The pool and sunbathing areas were an oasis of peace and quiet, another reason we keep returning! At first glance the Hotel could seem a bit far from Sorrento itself and the roads to it can be busy with traffic, quite steep and have no footpaths. However, the free hourly shuttle bus provided by the hotel negates all of these concerns. The hotel's position on the hillside and away from the town centre help to give it a tranquil, quiet unhurried feel. All the staff (even the cleaners) are really friendly but worthy of special mention are Nello, Giuseppe, Antonio, and Angelo. The head waiter, Marcello, is the consummate professional and keeps all the staff on their toes! Sorrento itself is a wonderful city. Again a good place to relax with surprises awaiting. Amalfi Drive, Pompei, Herculaneum, are a must. This is our "go to" hotel when we want a guaranteed relaxing and peaceful rest! We will be going back!

Owner Response, 09 Octobre 2015

Dear Phil C, Thank you for all that you wrote about our hotel and for this we can only say GRAZIE! For your next visit we will do everything to make your stay again to your liking and still will return to La Solara year after year. Greetings from all the staff who appreciated your words and the management Ugo Di Maio

"Great stay and Holiday at La solara Sept 2015"
Rod H, 06 Octobre 2015

My wife and I had a lovely holiday this Sept and the hotel continues to be of a very high standard particularly the food and accommodation. The staff are so friendly and hard working, nothing too much trouble for them. Long live the waiter service which really gives the evening meal a touch of the Italian charm! The hourly shuttle bus into Sorrento is very good and you can go into town after dinner for a walk round and enjoy the beautiful sights and still get back at a reasonable hour! A lovely hotel in quiet country area, Many local walks and marvellous views across the Bay of Naples. We will be back soon. Many thanks to all the staff. R/W Nottingham

Owner Response, 06 Octobre 2015

Dear Rod H, Thank you for having so well rated our hotel, our services, our staff. T hese considerations make us very proud and let us work with joy because it is recognized by our esteemed guests. We look forward to your return in the near future to enjoy again the beauty of our coast of Sorrento. Greetings from all the staff and the management Ugo Di Maio

"Lovely hotel for more mature couples"
Carol F, 06 Octobre 2015

Old fashioned charm and service are the key to this delightful hotel. If you enjoy good food, good service, sunbathing and a pool this is the place for you. Anyone with mobility issues would possibly struggle with the steps to the dining room, steps from the road or the steep drive. Nearby harbours are worth a visit but, again, it's a very steep hill wherever you go to the sea on this coast! Our room had a side sea view and balcony which sadly didn't get the sun at all in September. For best views book a room at the front of the hotel. We thoroughly enjoyed our two week half board stay at La Solaria.

Owner Response, 06 Octobre 2015

Dear Carol F, Thank you for your comments and for your kind words for our staff and for our service. Waiting for you again in the near future, sincere greetings from all of us. Ugo Di Maio

"Marvellous Matsimo!!"
jimann49, 05 Octobre 2015

My husband and I had read the reviews on-line and after staying at the Best Western in Capri we were able to spend two nights at La Solara on a cancellation. We wanted to stay longer and Matsimo at the Front Desk was so accommodating, he found us another place to stay on our 3rd night and then we were able to return to a gorgeous suite overlooking the sea for our final night. The staff went out of their way to accommodate us and the shuttle bus is so convenient. We enjoyed the lovely pool, and along with a nice breakfast each morning, the dinner was excellent as well. We would definitely return to this property.

Owner Response, 05 Octobre 2015

Dear jimann49, Thank you very much for the nice words had in the confrontation of the work of our staff. We always try to give our best to make your stay as pleasant as possible and your words make us very happy. Waiting to see you again in the near future The greetings from Sorrento and from all of us. Ugo Di Maio

"Fabulous Week Away "
Ings87, 04 Octobre 2015

We spent a relaxed week at Hotel La Solara This hotel is enjoyed by predominantly mature couples who stay here repeatedly. The hotel provides a family atmosphere with people appearing to know each other well We received a warm welcome and given a glass of prosecco on our arrival. The staff are courteous and work hard to please. Our room was extremely clean with good facilities and little touches such as chocolates on the pillow every evening and a complimentary bottle of red wine The view from the room 122 balcony was blocked by a roof so not one of the better rooms available, if you like to sit outside. however this did not really bother us as we did not spend much time in the room. The food was good with plenty of choice available at breakfast and on each evening we dined. It was my husbands birthday one of the evenings and the waiters kindly brought him a cake with a candle a nice touch The hotel pool was refreshing and there were plenty of sunbeds available. The hotel provides an excellent shuttle bus which despite its location and the heavy traffic at times was punctual and very efficiently operated We have only a couple of constructive comments to make with regards to the functioning of the hotel. We found the hotel to be a little regimented particularly in the dining room. We were told where to sit and had to use that table at every meal. The dining room should be serving food until 9.00pm but on one particular evening we arrived back late from a tour and it was 8.50pm when we went to dine by 9.15pm we had eaten 2 courses and given we were the only remaining diners, we got the impression the waiters wanted us to leave so they could finish for the night and consequently we felt a little rushed. We found the bar a bit hit and miss, on one occasion we ordered a night cap which never came. The bar man disappeared and we felt that it was because we were the only people still up at 11.00pm consequently we went to bed it was not particularly late, and the bar should have been open until midnight. We generally caught the last shuttle bus back to the hotel but did not feel comfortable ordering a drink on arrival at 11.30pm. Overall despite our comments this hotel is extremely popular and keeps the majority of its customers happy and wanting to return. We would personally choose a hotel in the centre of Sorrento as with hindsight the location would have been more convenient

Owner Response, 04 Octobre 2015

Dear Ings87, I thank you for your review and for the kind words had towards our staff and our service. For the location of the room it depends on the type of room booked. For the table in the restaurant is our custom to give the same table for a better service to our clients who are on half board. I'm sorry for the disruption had in the restaurant and the bar and please excuse for what has happened. These things cancel all the hard work that all the staff did for the entire summer season. I talked to the chief of the restaurant and the bar to pay more attention to our customers. For the location it is highlighted that is 3 km from the center and our clients choose us for the tranquility of the location. I am at your disposal for any other query and if you will come back to Sorrento, please, give us another chance. Our best greetings Ugo Di Maio

"Hotel and pool very clean, beautiful rooms, friendly staff, would stay here again."
GinaCalibra, 04 Octobre 2015

We (myself 47, husband 47, daughter 16, son 12) stayed at La Solara in peak season (Aug 2015) and loved it. We booked independently B & B and felt very welcome, just as welcome as those staying half board. What did we like about this hotel: 1. Beautifully clean, both our rooms were lovely. 2. Pool was crystal clear. 3. Staff were always available to help and very professional, but not in your face with the false hospitality you sometimes get at some places. 4. No loud music by the pool, just the lovely background sound of people enjoying themselves. 5. Lovely and quiet in the evening so you could get a good nights sleep. You did need to be aware that this hotel has a shuttle bus service into Sorrento town centre (only takes 10mins tops), as the hotel is just outside the main town. We did not see this as a problem as we used the shuttle bus to get into town during the day so we could go on and visit Pompeii, Herculanium, Mount Versuvius and we used the shuttle bus during the evening when we went out for dinner. We preferred staying slightly out of town as the benefits of a quiet room, lovely views and a good nights sleep were more important to us. When we were having a day by the pool we ate at the poolside bar which served lovely food.

Owner Response, 04 Octobre 2015

Dear GinaCalibra, Thank you very much for your review. This greatly helps our staff who feel rewarded for their hard work to satisfy our guests. Awaiting to have you back in the near future Greetings from Sorrento and from all of us Ugo Di Maio

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Is breakfast included in the rate?
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You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
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Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
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Best Western assistance
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