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Grand Hotel Cravat, WorldHotels Distinctive

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29 Bd. Roosevelt, Luxembourg, 2450 Luxembourg
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PHONE : +352 22 19751
4.0 / 5
1343 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Air conditioning in the hotel
Childcare service
Lounge bar
24/7 reception
Elevator
Free Wifi
Room service
The strong points

Description

In the centre of Luxembourg City, the Grand Hotel Cravat, WorldHotels Distinctive, Luxembourg City, Luxembourg, is a grand old family-run hotel that has welcomed guests for more than a hundred years, with individually styled rooms, a 1960s look of marble and patterned tiling beside a smart renovated floor, fine dining, and secure Wi-Fi throughout. From the door it is a short walk to the old town, the cliff tunnels and the cathedral, with the railway station close by and the airport about eight kilometers away by quick train or road. Smart shops line the boulevard outside, and green walking paths drop into the valleys just below the streets. Luxembourg City rises on rocky spurs above deep gorges, its old quarters and walls listed as a UNESCO World Heritage Site. Tunnels called the Bock casemates honeycomb the cliffs where the fortress began, a clifftop walkway has been called Europe's most beautiful balcony, and the Grund district sits by the river far below the ramparts, while pavement cafés fill the lively squares above, where market stalls and street music gather on warm evenings. As the capital of the Grand Duchy of Luxembourg, it is known for its historic old town, dramatic fortifications, and its role as a major center for European institutions, international finance, and a multicultural population speaking Luxembourgish, French, German, and many other languages.

Customer reviews

Travellers choice
Tripadvisor
4.0
based on 1343 guest reviews
Excellent
540
Very Good
436
Average
228
Poor
80
Terrible
59
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Brilliant Stay!"
LittlePuffy, 17 Septembre 2026

Grand Hotel Cravat (room 662 in particular) was a brilliant stay! The location of the hotel is superb for sughtseeing in Old Town. The staff were all very professional and helpful, offering maps, suggestions, directions, etc. Room 662 offers an unparalleled view of iconic landmarks: Constitution Square, Gëlle Fra statue (Golden Lady/Monument of Remembrance), Adolphe Bridge, the castle-like State Savings Bank Tower, and Pétrusse Valley. We enjoyed that room with that view immensely. I would choose this hotel and that room again, absolutely.

Owner Response, 17 Septembre 2026

Dear Guest, I am always thankful when guests share comments like yours to show that we are on the Top 10 list of the hotels in Luxembourg city. Glad to read that my staff took good care of you and that you enjoyed staying in one of our rooms overlooking the valley. Thank you also for your excellent rating. Best regards, Carlo Cravat

"Perfect location for touristing"
Luv2TravelFarNWide, 29 Août 2026

Lovely historic hotel in great location. NO air conditioning! But they provided a fan during the unusual August heat wave. Room and bathroom were small, but typical for European standards. Bed and linens were quite nice. Desk staff were friendly and helpful. And the bar (which opens ~ 5 or 6 pm) offered CUSTOM craft cocktails. The breakfast buffet was good, not great. The wait staff were pleasant. The coffee was not so good. But the location is fantastic for hitting all the tourists spots, good restaurants, etc. Overall, really happy here and would return.

Owner Response, 29 Août 2026

Dear Guest, We thank you for your positive remarks about our rooms and the kindness of my staff. Sorry that the coffee did not meet your expectations. Best regards, Carlo Cravat

"Great location and comfortable room"
3fe9rsagsm, 17 Août 2026

I highly recommend Hotel Grand Cravat. Location is perfect and staff were helpful and friendly. Room was large too!

Owner Response, 17 Août 2026

Dear Guest, We thank you for your fine recommendation and the excellent rating you gave us. Glad to read that you enjoyed the stay and that my staff pampered you. Best regards, Carlo Cravat

"Highly recommend"
1523V, 22 Juillet 2026

Thank you for providing a wonderful staying.The location is so convenient and the breakfast buffet is super.Thank you

Owner Response, 22 Juillet 2026

Dear Guest, We thank you for your kind comments about your stay and the excellent score you gave us. Best regards, Carlo Cravat

"The most comfortable stay"
2n3pu8j826, 20 Juillet 2026

The Hotel was comfortable and the staff was very friendly and helpful. This will always be my go to hotel in Luxembourg.

Owner Response, 20 Juillet 2026

Dear Guest, Thank you very much for your personnal positive comments about your last stay with us and the excellent high score you gave us. Best regards, Carlo Cravat

"A nice hotel"
MTremain, 22 Juin 2026

Staff are excellent, breakfast excellent except I don't like to keep asking for teabags. Why are they kept in a box and hidden away? Rooms need some refurbishment, the wi-fi was hopeless, could hardly use it in the room. Good location close to shops, restaurants, museums, parks and transport. A bit noisy in the morning. I would stay here again if you put the teabags out and fix the wi-fi.

Owner Response, 22 Juin 2026

Dear Guest, We thank you for your comments. Sorry for the teabags, the intention was not to hold them but to suggest different teas during breakfast. Best regards, Carlo Cravat

"Highly Recommend"
RB78, 18 Juin 2026

Absolutely wonderful stay. The hotel is very conveniently located at the edge of the Ville Haute overlooking Parc de la Petrusse. It's a short walk or bus ride from train station. The staff is super helpful and are overall very lovely people. Breakfast is filling and delicious. Highly recommend.

Owner Response, 18 Juin 2026

Dear Guest, We thank you not only for all your positive inputs about our hotel and service but also that you gave us the maximum of points. Best regards, Carlo Cravat

"Wonderful stay"
dakingbee, 07 Juin 2026

We had a lovely, if brief, stay at the Grand Hotel Cravat. This was our second stay as we enjoyed our trip in 2024 immensely. The hotel was everything we remembered and the staff were wonderful. It is always nice to have a drink in Le Trianon bar. We have a family member who now lives in Luxembourg so I expect that we will be returning to the Grand Hotel in the near future.

Owner Response, 07 Juin 2026

Dear Guest, We thank you for booking and staying again in our hotel. Great to read that we fulfilled your expectations and that you gave us a good rating. Best regards, Carlo Cravat

"Lovely Hotel"
FellowTraveler319063, 06 Juin 2026

A lovely hotel great central location and professional and friendly staff who went above and beyond. The breakfast was excellent and the staff were incredible as were the reception staff.

Owner Response, 06 Juin 2026

Dear Guest, Thank you for having pointed out the kindness of my staff in general and that you enjoyed our breakfast we are serving in our restaurant. Giving us the maximum of points will help us to keep the excellent ranking we have actually in Luxembourg. Best regards, Carlo Cravat

"Very nice room, excellent view, all very good, except room was too warm."
traveltheworld012, 20 Mai 2026

We stayed here two nights May 5, 6, 2026. We were on the 6th floor, room 659. Great room with a spectacular view of the park across the street and beyond. .Excellent breakfast with great service. Very large variety of hot and cold items available. We love the historic building and the furnishings. The location was great and right next to the old center of Luxembourg. The only issue we had was that the room was too warm and lacking enough ventilation. Thankfully, we could open the windows for some fresh air, but we had to close them at night due the noise of the entertainment activity in the park until late at night. The other is the two single beds instead of one larger one so my wife and I could sleep together. I requested a double, queen or king, but the hotel said they did not have any. If not for the too warm room and single beds, I would rate this hotel 5 stars,

Owner Response, 20 Mai 2026

Dear Guest, We thank you for your different comments. Unfortunately we have many double twin bedded rooms but we try to change them but want to keep the vintage style. Best regards, Carlo Cravat

"Tired, noisy and unwelcoming…"
stuart o, 14 Mai 2026

I'm all for a hotel with character and it doesn't necessarily need to be super slick or tidy but this hotel suffers from neglect and needs a major overhaul, bathroom was poorly maintained and generally needs a good lick of paint. Hotel opposite the panoramic elevator, quite tacky looking like a feeble attempt to replicate the London eye but closer to a 70's fairground ride. Noisy at night and could hear other guests going through their morning ritual in detail. On arrival told Monday no restaurant, no bar and Luxembourg dead… can't wait I thought!

Owner Response, 14 Mai 2026

Dear Writer, Sorry to read this kind of comments concerning the hotel's description and about the City of Luxembourg. No other comments from my side. Regards, Carlo Cravat

"Short Break"
Kevin F, 12 Mai 2026

A real gem in the heart of Luxembourg. Close to all the amenities and the free bus and trams is an added bonus. The hotel staff are very nice and extremely helpful. My pre-visit questions were answered promptly, as were the day-to-day enquiries. The rooms were comfortable with plenty of storage. Breakfast was fresh, plentiful and with lots of choice. We used the bar on our last evening and the service we received was excellent! Overall a great few days in Luxembourg in a great hotel. Thank you

Owner Response, 12 Mai 2026

Dear Guest, We thank you for sharing all these positive remarks about the quality of service of my staff, the atmosphere of the hotel in general and especially by pointing out my bar and its team. Glad to read that you had a great time with us. Best regards, Carlo Cravat

"Another excellent stay"
BunnyOnTheGo, 11 Mai 2026

I cannot say enough about this hotel and the staff. I arrived with no baggage as the airline had lost it. The gent on the front desk was so kind and gave me all the little things I needed. It was a bit warm in the room so a fan was provided. Breakfast was very nice. Definitely my favourite place to stay in the city.

Owner Response, 11 Mai 2026

Dear Guest, Thank you for your kind comments about my staff, their attitude to help our guests and that you enjoyed our breakfast. Thanks to this kind of comments and rating it helps us a lot be ranked in the 10 best hotels in Luxembourg. Best regards, Carlo Cravat

"Enjoyed my 4 night stay."
bandman15, 01 Mai 2026

I found this to be a wonderful hotel with great service and extremely friendly hosts. The breakfast is excellent with a wide selection of offerings from eggs to pastry's and fruit. Many rooms are not air conditioned so, if that is an issue, be certain to reserve a room that has AC. My first room did not have AC but, I was quickly moved to a room on the 6th floor with AC. It probably isn't an issue during most of the year but I suspect the late spring, summer and early fall might be uncomfortable for some folks. Regardless, this is a great choice for location and walking throughout the city.

Owner Response, 01 Mai 2026

Dear Guest, We thank you for your great comments and excellent score you gave us. Glad you enjoyed it. Yes, we have two rooms with AC. In general in Luxembourg, guests do not need AC but again it is a personnal feeling. We offer fans if needed. Best regards, Carlo Cravat

"Great hotel with fantastic location"
docjay72, 30 Avril 2026

This is a great hotel for a few days in Luxembourg. Everything you want to see is in easy walking distance and there's a close bus stop and tram stop. The breakfast was excellent. I had an issue with my door to the balcony and they fixed it rapidly. I'd stay here again!

Owner Response, 30 Avril 2026

Dear Guest, We thank you for your kind and positive remarks about our services we provide and that you enjoyed the stay and intend to stay again with us in case you return to Luxembourg. Best regards, Carlo Cravat

"4 Nights in Luxembourg with girlfriends ."
Sheena F, 12 Avril 2026

This is a lovely old fashioned hotel in a great location .The main delight for me was the service which was all the time simply excellent .I've stayed at some of the best hotels in my time but this brought me back to how service used to be ,personal ,caring and unobtrusive . Some of the rooms are rather dated but that just adds to the charm .The bed linen is superb and the breakfast is excellent if not a but expensive but this is what this new world is like i guess . Great location and bar 🍸 with more excellent staff.If hoy want something different from a bland modern hotel at a good price I would highly recommend this hotel .My only negative comment is that I had a room on the back above the smaller roads with bars and shops which was a bit noisy at night I would book a room at the front if I went again .

Owner Response, 12 Avril 2026

Dear Guest, My staff and myself thank you for your kind remarks about the service style my team has been offering you and that you enjoyed the stay with us. Being located in the city center brings on some evenings a bit more noise in the rooms that are facing the city. Sorry for that. We are looking forward to having you soon again with us. Best regards, Carlo Cravat

"Clean & Central but Expensive"
j3ss5, 05 Avril 2026

Very friendly and attentive staff including the bar man who was very knowledgeable regarding cocktails and gave us a wonderful experience. Superb location, very central for activities, sights and restaurants. We would have expected some additional amenities for the price and 4* rating including the internet connection being unreliable at times. You could hear people using bathrooms in nearby rooms but as we were only here for one night we did not let this affect our rating. Breakfast was delicious, including fruits, cereals, pastries, breads and cheeses. NOTE - €250 deposit for one night (refundable). NOTE - very expensive already stocked mini bar in the room, you do have to pay for each item taken.

Owner Response, 05 Avril 2026

Dear Guest, Thank you for all your comments. Some are stange remarks like the fact that you are asthonished to pay your consumption in the minibar! is that not everywhere the fact in Europe? Or do you prefer to find an empty fridge like in some chain hotels? Yes, vintage buildings have not the same soundproof like new buildings, but aren't they not more charming? Best regards, Carlo Cravat

"Interesting anemoia with gracious service, although with the price above the sky"
John P, 27 Janvier 2026

This hotel has its own atmosphere. Beautiful old school style with a little bit of sharped edges giving it the feeling of real place, not just scene. In my opinion French music from 1960-s suits this atmosphere perfectly. The waiters are gracious, mannerly, aristocratic (as for me). While breakfast I felt a little bit strange because of the atmosphere of aristocratic event. But the food was delicious and coffee was great. I could say that it's one of the most interesting hotels I've been, if there wasn't a single but important problem. Price. For Slavic me, the price was so high, that if it wasn't a business trip, I'd not stay there. Even though the price is huge, I think it's normal for luxury Luxembourg City. So. If you want to feel nostalgia or anemoia, admire marvelous staff and you have enough money, it's wonderful place!

Owner Response, 27 Janvier 2026

Dear Guest, We thank you for your positive remarks about the style of my staff, the quality we provide and yes price might seem high but for Luxembourg still ok. Best regards, Carlo Cravat

"Great Location and good breakfast"
N3094JYkatrinab, 23 Janvier 2026

Excellent location for Christmas markets and for exploring the city, breakfast area was busy but choice of food was good and staff friendly. Hotel took a large deposit for "extras" which we didn't use and it took over 5 days and an email to get it refunded which was disappointing. Our room was warm and clean, hotel is a bit dated in some areas but overall a good choice

Owner Response, 23 Janvier 2026

Dear Guest, We thank you for all your honest comments about our service we provide, the breakfast we serve. Sorry for the delay of the Guarantee, some financial institutes take their time. We do it right after check-out. Best regards, Carlo Cravat

"Best hotel in Luxembourg"
Alisa G, 03 Janvier 2026

The best hotel Ive stayed at in Luxembourg. The location was perfect for visiting Winter markets and taking busses and trams. Breakfast was delicious. This will be my go to hotel from now on. Value is excellent. The photos are the view from our room. The hotel staff were very kind and helpful.

Owner Response, 03 Janvier 2026

Dear Guest, We thank you for your positif post and letting know the community that we met your expectations and above. This helps us a lot to keep our position of being one of the 10 best hotels in Luxembourg. Best regards, Carlo Cravat

"Could be so so much better than a 4 star hotel"
Globetravelzz, 23 Décembre 2025

Dear Mr Carlo Cravat, Location was perfect just opposite the Christmas market and lovely views of the city. Walking distance to the city centre, restaurants, bars etc. Room: very outdated rooms and bathrooms had that authentic touch but need a massive refurbishment considering the room rates offered. Heating was lovely as the weather was chilly. No plug-in stations / ports near the bed,had to use the socket in the bathroom. Room had basic amenities . Our room had a balcony which had a partial view of the market which was the bestseller Bathroom: good shower and bath amenities. The bathtub is small and can hardly have a shower without water being splashed on the floor even with a bath curtain Breakfast: absolutely delicious breakfast and amazing staff. Well done and the buffet had various choices and selections (local favourites). Check in / check out: quick check in by Betim, very straight to the point, no small talk either . Same on check out. Never asked how was the stay etc. *** the hotel charges (does not preauthorise) 250€ on check-in for incidental charges. I was told it will be refunded soon, I will give it another 3/5 business days for it to be credited back to my account *** Mr. Carlo, I hope you reading this: 1) please have your bathroom and few FF&E updated as they being long used and definitely need an upgrade in the similar fashion to the bathrooms, hopefully you have this planned and projected in your upcoming CaPex for 2025/2026. 2) the air freshener in the corridor is such a blow of Middle Eastern fragrance, it's nice but when it comes straight at you it's nothing just a massive migraine (may be it's just me). 3) the WiFi is so port that with one connection bar it's not worth it may be investing in some WiFi boosters could help other rooms on the floor as the router is placed near the elevator. 4) it was a nice gesture to receive 2 apples on arrival in the room brought by your lovely staff but I am sure considering the cost of a local amenity would help supporting local businesses This is my 2nd visit to LUX and my first visit at your hotel, hopefully by next year the bathroom renovations are done and rooms have some sort of an uplift.

Owner Response, 23 Décembre 2025

Dear Guest, thank you for taking the time to share so many points with the community the good ones as the others. As already mentionned on another channel where you posted the same report, we redo the bathrooms on a fixed plan, I suggest to book next time our executive rooms. We are working on the Wifi provider as the belgian company Coriotech is not very cooperative and the indor parfume is of course like colours or style not the cup of tea of everybody, sorry we missed your taste. Best regards and merry Christmas, Carlo Cravat

"A very enjoyable stay"
Lizzielemon093, 12 Décembre 2025

We really enjoyed our time at the hotel. The location is great for the Chistmas markets.We had a nice big room which overlooked the market and the bathroom was spacious The hotel was tastefully decorated for Christmas. The staff were very friendly and very helpful. Breakfast which was included was very nice and there was plenty of choice. The bar staff were very attentive and there is a good atmosphere in the bar. Tom knows a lot about cocktails and made some good choices for us.

Owner Response, 12 Décembre 2025

Dear Guest, We thank you for your nice and kind descriptions about the service we provide, the style of our rooms, our location and the breakfast we serve. Best regards, Carlo Cravat

"great hotel"
kejckqd0af, 08 Décembre 2025

central hotel close to transport links clean spacious rooms and items such as coffee/tea replenished daily.The staff at front of house (concierge) are friendly and very helpful and you would be hard pressed to find a more pleasant place to relax in the evening with a drink in the eloquently furnished bar where there is an abundant drinks menu and excellent friendly staff

Owner Response, 08 Décembre 2025

Dear Guest, We thank you for having taken the time to write such a nice describtion of the kindness and service quality of my staff. Glad you enjoyed the time with us and that you gave us a maximum of points to allow us to have a better international visibility. Best regards, Carlo Cravat

"Appropriately modern old-fashioned style"
Erton, 29 Novembre 2025

This one has probably been the best hotel in Luxemburg back in the days. It's still in a rather good shape and offers old-fashioned style. Good location, comfortable rooms and very good buffet breakfast.

Owner Response, 29 Novembre 2025

Dear Guest, We thank you for your personnel and kind comments. We do our best to keep up the old lady in a vintage style and many guests as you enjoy the voyage in the past. Best regards, Carlo Cravat

"Historic, family owned hotel in City Centre"
Resort698740, 27 Novembre 2025

Great to be visiting Luxembourg in time for the opening of the Christmas markets. The Grand Hotel Cravat is ideally situated in the city centre. The weather was excellent - cold but bright sunshine. Unfortunately I was in one of the central rooms with no view of the outside world, so I didn't get the full benefit of the sunshine.

Owner Response, 27 Novembre 2025

Dear Guest, We thank you for your fine comments about our location. The rooms in our yard are more quiet but have no view. Ask for one next time you come to visit us and following the category you booked we will do our very best. Best regards, Carlo Cravat

"Return visit to a charming old-world hotel"
hellomissmei, 06 Novembre 2025

It's been 6yrs since we were last back at the Cravat. And time has certainly worked its magic. They are clearly still in the process of modernising and you can seen it in the smaller things (new hairdryers!) and refreshed rooms. The hotel also seems to be full of new energy (a busy lobby bar is always a good sign) and overall, brighter spaces. But everything that was loved about this charming hotel have remained - old world charm in its decor and spacious well-appointed rooms. Slept like a baby. Staff are a little gruff but helpful, kind and knowledgeable (I personally still love them). And the turndown service with a crunchy red apple by your bedside always puts a smile on my face. Cocktails at the bar are excellent. Well worth a try. Location is good, you're away from the main tourist drag. It's a 4min walk to Place Guillaume II and the cathedral is (almost) a neighbour.

Owner Response, 06 Novembre 2025

Dear Guest, Thank you for beeing a frequent guest to our hotel and that you still enjoy the stay with us. This really confirms to the community that we do our best to offer on a regular daily base a human and friendly service to please our guests. Thank you for having pointed out our bar Le Trianon and the little things we offer here and there. Thank you also for having given us the maximum rating. Best regards, Carlo Cravat

"Magnificent hotel"
gfsjfs264369, 03 Novembre 2025

Excellent hotel, with a nice atmosphere vintage, very clean, great location, staff very polite, amazing breakfast.

Owner Response, 03 Novembre 2025

Dear Guest, We thank you for your high score you gave us but also that you pointed out the kindness of my staff, the cleanliness of our rooms and that you enjoyed our vintage atmosphere. Best regards, Carlo Cravat

"A time machine"
garador1965, 20 Octobre 2025

We had a very nice stay here over a long weekend. Its a traditional hotel stuck in time but a pleasure to experience compared to the modern clean lines of a sterile box. Its clean and reasonably well maintained and despite showing it's age, it gracefully offers the guest a chance to experience a time gone by before it gets taken over by a moderner. The classic room in which we stayed was basic but enough. Not tired but more hanging on. A few foibles to cope with but all works. The breakfast room is a delight. This room has been very well maintained without spoiling the original features. Really enjoyed my breakfast in some style. The food is good and there's something for everyone. Again soak it up. Go on a journey back in time. The staff are very good and professional. Very helpful.

Owner Response, 20 Octobre 2025

Dear Guest, We thank you for having shared these nice and positive remarks about my staff, the style of the hotel and the services we provide. Glad to read that you enjoyed the stay with us. Best regards, Carlo Cravat

"€250 deposit in pending transaction status for 4 days"
wmak695819, 16 Octobre 2025

I have to pay for €250 deposit and I still don't know when they will cancel the pending transaction even though the reception claimed that it's done by 12 PM on the day of check out. It's already more than four days after check out day.

Owner Response, 16 Octobre 2025

Dear Guest, then you have to chase your credit card company as we only reserve and release the money. We never take any deposit. Best regards, Carlo Cravat

"Title: Charming Hotel in a Great Location, but Room Conditions Vary"
aaimee630929, 12 Octobre 2025

I stayed at the Grand Hotel Cravat from October 3-5. My initial superior single room had a strong unpleasant odor coming from the bathroom and showed signs of wear, including stained carpet and marked walls. While I appreciate the hotel's historic charm, the maintenance felt somewhat neglected. I asked for a room change, but no other rooms at the same level were available. I was offered an upgrade to an executive-level room with a small discount due to the inconvenience. After a long day of travel, I accepted and paid an extra 90 euros for the stay. The upgraded room was much nicer — hardwood floors, a balcony, and noticeably cleaner. The staff, especially the gentleman at reception, were helpful and tried to accommodate me. The breakfast was excellent with a wide selection. If you don't mind some older decor and carpeted rooms with signs of wear, this hotel's location and charm make it a good choice.

Owner Response, 12 Octobre 2025

Dear Guest, We thank you for having shared the availability and kindness of my staff. Sorry that there was a trouble in the planned room. Best regards, Carlo Cravat

"Nice stop in the Duchy"
Eric S, 12 Octobre 2025

Nice old school hotel in great location. Big rooms, fantastic breakfast in a lovely dining room. Kind staff. Recommend to others for sure.

Owner Response, 12 Octobre 2025

Dear Guest, We thank you for your positive remarks about your last stay with us. I am happy to read that you enjoyed not only the breakfast but also our rooms and the decoration in general. A big thank to you for having given us a maximum of points. Best regards, Carlo Cravat

"Traditional hotel close to old town"
RIchard035, 09 Octobre 2025

The Grand Hotel Cravat is located on the edge of the old town in Luxembourg, directly opposite the Place de la Constitution and close to the cathedral. There are plenty of tram and bus stops nearby. The views from the hotel are excellent. It can get noisy at night when there is music playing in the square opposite but this doesn't tend to go on too late so didn't disrupt our sleep. The hotel is on a busy road so there is noise from traffic during the daytime. I would describe the style of the hotel as very traditional. The breakfast was OK but there wasn't a huge choice.

Owner Response, 09 Octobre 2025

Dear Guest, We thank you for your description of the surroundings and that you were able to sleep even the hotel being located in the city center. Sad that we did not meet your expectations in terms of the breakfast. Best regards, Carlo Cravat

"Good location but poor service and rooms"
Mark F, 07 Octobre 2025

Checked out on Friday - it is now Tuesday and we are still waiting for our 250 euro deposit to be returned. We were told this would be done by Friday noon. Complained to them 3 times so far and everytime they tell me it is going to be resolved. As far as the hotel is concerned - rooms are dated (chipped paint, carpets grubby) and you can hear everything in nearby rooms. It's in a good location

Owner Response, 07 Octobre 2025

Dear Guest, Read what is on your cerdit card slip and do not write wrong comments. You sent me tonight an email that you were wrong, We never charge nor take any money. No further comments from my side only that it is a pity to deal with guests that first shoot before they talk or write, We are not anymore in the Wild West. Best regards, Carlo Cravat

"Weekend Family"
jc0072025, 05 Octobre 2025

Inform the quest upfront wit a short notice on paper what the services are : Breakfirst, Roomservice center with the nearest sightseeing and musea etc. Also if and when you can eat in the restaurant and how to do it.

Owner Response, 05 Octobre 2025

Dear Guest, We have on our offical site all the necessary info and a concierge present at reception 24 hours a day to answer to all your questions. Best regards, Carlo Cravat

"Old and Tired"
mfinn453026, 03 Octobre 2025

That is about me as well as the hotel. Then you are difference is I still take care of of my appearance and speak to people in a kind manner. The room needs decorating, front desk advice and help is contradictory. We paid the £250 deposit on checking in. It was taken from our account immediately. On checking out we were told we would have the refund by noon. We didn't get it. I wrote to them, Heard nothing, Called 24 hours later to be told it may be Monday - really poor.

Owner Response, 03 Octobre 2025

Dear Guest, Vintage and iconic for our hotel and not the two descriptions you wrote, else we would not be no 8 in Luxembourg. Sorry for the misunderstanding concenring the guarantee that was only blocked and not taken. Best regards, Carlo Cravat

"An enjoyable stay!"
sburke237055, 29 Septembre 2025

Perfectly located for visiting the Haute Ville with a nearby bus stop for bus 18 which brought me from the Gare to a block from the hotel.

Owner Response, 29 Septembre 2025

Dear Guest, We thank you for your great score and comment your shared on this channel. Glad to read that enjoyed it. Best regards, Carlo Cravat

"Great family owned hotel"
hsplun523436, 28 Septembre 2025

Rooms large and comfortable. Overall very clean. Some aspects of the hotel could be updated like the carpets in the hotel.

Owner Response, 28 Septembre 2025

Dear Guest, We thank you for your fine and honest comments. Yes, some carpets are in the planning to be changed very soon. Best regards, Carlo Cravat

"Old world charm in a prime location!"
Netta_Koo, 25 Septembre 2025

Old world charm in a prime location! For this price this is definitely a hotel to recommend in Luxemburg! Our room was big and even though the bathroom was very retro it was spotlessly clean and very functional. The staff was very friendly and the fresh apples brought to our room was a lovely touch! A small but very nice gesture. Breakfast was good and the location could not be better in this city! The only little minus was the pillow, which was not very good. Didn't spoil the sleep though.

Owner Response, 25 Septembre 2025

Dear Guest, Thank you for having taken your time to share these nice comments about the service we provide and the amenities. Sorry about the pillow. Why didn't you ask for a spare one? Best regards, Carlo Cravat

"Lovely hotel, great location, fantastic lifts"
umurra942713, 24 Septembre 2025

We had a great stay at this hotel. It is in a central location, and easily accessible from the train station. The room was spacious and comfortable. We enjoyed riding in the very old lifts between floors. The breakfast was varied and substantial. The only negative part was the WiFi which was very unpredictable.

Owner Response, 24 Septembre 2025

Dear Guest, Thank you for your kind comments about the service we provide, the kidness of my staff . Sorry for the Wifi connection. Best regards, Carlo Cravat

"Great hotel"
950clivet, 10 Septembre 2025

A comfortable hotel with excellent staff and a friendly ambience. As a newcomer to Luxembourg, the experience couldn't be bettered. Not part of a chain - founded by a (?great-)grandfather of the current manager. And they cheerfully sorted out the mistake I made in my booking.

Owner Response, 10 Septembre 2025

Dear Guest, Thank you for pointing out that we are still owned and manged by the Cravat family since 1895 - great grandfather was right. Glad to read that you enjoyed it and happy to tell that the 5th generation starts to work in the hotel as of the 17th of September this year. Best regards, Carlo Cravat

"Charming hotel with a few drawbacks"
Slsta1976, 10 Septembre 2025

The Cravat Hotel is a charming, retro-style hotel located very centrally in Luxembourg City. Almost everything is within walking distance, and the tram stops very near. The hotel itself was very inviting, we felt as we had stepped through a portal into an earlier and more elegant time. The staff is friendly, polite and service-minded, in every way. The rooms were spacious and comfortable, but there is no aircondition and the room got very warm at night. This was easily remedied by borrowing a fan at the reception desk, but maybe the hotel should have mentioned this during check-in, if they know it might be a problem? Or just equip the rooms with fans? Breakfast was not included, and we opted to buy this separately - but feel that the price of 27 euros per person was a bit steep. Food choices and quality was fine, and we appreciated the attentive table service. All in all, we enjoyed our stay, but feel that the price for the hotel was a bit high, considering it was without AC or breakfast. I will still consider Cravat for future visits to Luxembourg.

Owner Response, 10 Septembre 2025

Dear Guest, We thank you for the time you spent to write down your impressions about your last stay with us. Pointing out our top location, our friendly staff and our top breakfast we are serving are our top selling points. If you book next time the rooms with breakfast, you will see that it is not so expensive as having the breakfast same day. Kind of incentive to book it when booking the room. Best regards, Carlo Cravat

"Great hotel - great location, lovely staff, old grandeur"
LornaHughes1986, 10 Septembre 2025

Excellent hotel overall - old grandeur makes it unique compared to so many super modern hotels. Location is incredible - beautiful views and in the heart of the city. Staff are lovely and attentive. Everything is clean and well-maintained. Only things to consider - it can be noisy outside (which didn't bother me at all) but if you're a light sleeper, as for a quiet room. The double bed was two singles pushed together which is fine for a solo traveller. But if you're a couple, it would be a little uncomfortable. Small things but worth noting.

Owner Response, 10 Septembre 2025

Dear Guest, We thank you for having taken the time to write your positive impressions as about our style, the kindness of my staff and our cleanliness. Sorry that we still have double beds that we have to put together to do a large bed, I understand. Best regards, Carlo Cravat

"Old fashined charm"
pdurni525523, 08 Septembre 2025

Excellent location for walking around Luxembourg, the staff were friendly and the hotel spotless. The bathroom did hark back to the 1970's but had a retro charm about it. Excellent breakfast and they definitely keep to the 'breakfast finishes at 10'!

Owner Response, 08 Septembre 2025

Dear Guest, We thank you for having shared your honest comments about your last stay at the Grand Hotel Cravat. Best regards, Carlo Cravat

"Few days break"
Christine D, 07 Septembre 2025

Lovely hotel..close to All in the centre. Lovely staff. Very clean. Buffet breakfast is fab.Great cocktail bar , the lads are lovely . Beautiful surroundings. The only one complaint i have is a little bit noisy on 1st floor, I would recommend a different floor..Beautiful Country 💓

Owner Response, 07 Septembre 2025

Dear Guest, We thank you for having noted all these positive points about my staff, the breakfast we are serving, our location and finally our cocktail bar. Glad to read that you ejoyed it and that you gave us the maximum of points. Best regards, Carlo Cravat

"Great hotel"
ctron1, 05 Septembre 2025

Hotel is out it's great. The beds are really comfortable and the location is fantastic. The staff are so nice really helpful and just good people. Breakfast was great all in all top hotel!!

"Amazing hotel"
ijxbq8xrqa, 02 Septembre 2025

Location was great. Staff were very kind and helpful. Room was large, clean it had lots of light. They left an apple every day we were there. Just a lovely touch

Owner Response, 02 Septembre 2025

Dear Guest, We thank you for your positive and nice comments about our staff, the cleanliness of our rooms and our top location. We are also very gladful that you gave us the maximum of points in relation to your stay with us. Best regards, Carlo Cravat

"Excellent stay"
Micky8hoy, 28 Août 2025

Loved the hotel. Service was excellent, really clean, rooms were fab, beds were so comfortable also. We found the hotel to be excellent, something really quaint. Breakfast was great and the table cloths were so white. All of the staff were so pleasant from reception, the breakfast staff, the chamber maids and we had a laugh with the bar staff. I highly recommend the hotel to anyone and yes if we come back to Luxembourg we will not look any further than here.

Owner Response, 28 Août 2025

Dear Guest, We thank you for having shared these nice comments about your stay and that you gave us the maximum of points. This kind of comments helps us to look forward and to go on further. Best regards, Carlo Cravat

"Amazing Hotel!"
eander625447, 25 Août 2025

Was very central location, hotel staff and bar hotel were lovely. Great stay, would highly recommend.

Owner Response, 25 Août 2025

Dear Guest, Thank you very much for your fine and kind comments about our location, our staff and the bar. Best regards, Carlo Cravat

"perfect location"
ayman308, 23 Août 2025

the place is good, the best thing is its location , the decoration is nice if you want to feel yuo are in the late 60's , the breakfast was abit limited but the restaurant is charming

Owner Response, 23 Août 2025

Dear Guest, We thank you very much for having pointed out all these positive comments about your last stay at the Grand Hotel Cravat. Especially the location and the sixties style. Best regards, Carlo Cravat

"Excellent location, friendly staff, reccomended."
Windsock, 19 Août 2025

We had a lovely large first floor room looking out over the park and Petreuse Valley. Location is superb and loads of amenities in walkable distance. We had previously stayed at the Sofitel (when younger and fitter), and everywhere was so much nearer staying here. Good bar with helpful staff. Good choice at breakfast, Slightly disappointed with the single old fashioned key but we worked around it. Big windows opened wide which helped with the lack of aircon (as advertised) although it was slightly noisy. However traffic is not a problem in Luxembourg so not too much Traffic noise.

Owner Response, 19 Août 2025

Dear Guest, Thank you for having enjoyed your stay with us. Great comments, especially pointing out the kindness of my staff and the good breakfast we are serving. All the best, Carlo Cravat

"Charming Hotel in a fabulous location."
MRH2013, 16 Août 2025

The Grand Cravat is an charming older style hotel. It's in the most fantastic location just a stones throw away from Hamilus, Place Des Amis, with fabulous views of the gold statue Gelle Fra and beyond. The only downsides to the Hotel were no air conditioning in the Summer months and a bulky old school key to the room. This didn't spoil our trip as we had a balcony and requested a fan in the room. The key we handed into Rasheed at Reception to look after. The hotel is full of character, two lifts one modern and an older style beautiful lift so nostalagic. The room was on 5th Floor, quiet and plenty big enough for us. It clean with crisp white linen and space. The bathroom was huge, with a small bath and no seperate shower. Didn't like the shower curtain or stepping into the bath to shower, it didn't ruin our trip. Good quality products for the shower, sink and a shower cap! Appreciated the shower cap and the cotton pads as I forgot to bring them! Breakfast on the 1st floor. Lovely setting although we arrived at breakfast around 9am and it had run out of some of the cheeses and fresh fruit. Still other cheeses to choose from and fresh melon and pinepple was still available. There was plenty to eat and appreciated the hot drinks brought to our table. We are not big cooked breakfast fans so can't comment on that aspect of the breakfast. The french sticks were fresh and tasty. The only think I missed was freshly squeezed orange juice. I loved the little details of the hotel especially the lift mat with the greeting and the days of the week each day changed - love that. Finally, thanks to Rasheed on Reception for helping us during our stay. He was so kind and helpful. I would come back.

Owner Response, 16 Août 2025

Dear Guest, That is why we are still doing this style and kind of hospitality so that guests like you can feel at home and post comments like the ones you did. My staff and my family in the 4th soon in the 5th genration will endavour to go on like this to do their upmost to please you and feel yourself at home far away from home. All the best and we are now looking forward to having you again in our hotel as a guest. Best regards, Carlo Cravat

"Highly recommended hotel in Luxembourg ♥️"
Marina M, 11 Août 2025

I finally got around to do a tripadvisor review on this hotel. The hotel is so beautiful, well preserved yet modernised wherever needed. The view from our room was breathtaking ♥️ the bed was super comfy and the breakfast was very diverse and tasty! The staff are incredibly nice, accommodating and welcoming! We spent the weekend there and felt amazing!! Please try their cocktails in their cocktail bar! They are to die for!

Owner Response, 11 Août 2025

Dear Guest, My staff and myself thank you for these nice comments about your stay with us. It is great to serve guests like you that love to be pampered the old way. Glad to read that you enjoyed our cocktails. Best regards, Carlo Cravat

"Great location and great hotel"
couma795817, 08 Août 2025

Great location, access to many sites, hotel clean all over. Right from check in the staff were friendly and professional. Check in was fast! Breakfast was superb!

Owner Response, 08 Août 2025

Dear Guest, We thank you for your kind comments and especially pointing out our location, the cleanliness of our rooms and the kindness of my staff. Thank you for your great score you gave us following your stay with us. Best regards, Carlo Cravat

"Did Not Get the Room I Booked"
NKult765, 28 Juillet 2025

I specifically chose to book a junior suite at this hotel based on its amenities vs. the other rooms. The hotel's website states that the only rooms with air conditioning are the junior suites. Our room did not have AC. The overnight front desk agent told us our room (550) was NOT a junior suite. He provided us with a fan. We did not sleep well and decided we would move to a different hotel. The morning front desk agent told us that our room was indeed a junior suite, and that NONE of the rooms there had AC. He stated that he's worked there for 33 years and still argued with us about the room AC despite me showing him the statement about it from the hotel's own website!! Why did we get lied to? This was not a fun way to begin our 25th anniversary vacation.

Owner Response, 28 Juillet 2025

Dear Guest, I am sorry for the misunderstanding and that you had a bad start. We have nowhere written that we have AC even further you booked with Expedia and they do not mention AC at any moment on their site. It is not fair from your side that you write this kind of comments and even that you left the hotel without paying your expenses of the bar, shows what kind of guest you are. Regards, Carlo Cravat

"Trip Luxembourg"
g2vohnri6p, 21 Juillet 2025

The hotel is very located, just in the center of Luxembourg.Very friendly and professional service. Thank you.

Owner Response, 21 Juillet 2025

Dear Guest, We thank you for your kind description of our hotel and its staff. Thank you also for having given us the maximum of points. Best regards, Carlo Cravat

"Not the greatest. Needs to modernize."
Lissa P, 18 Juillet 2025

It's a great location near the city center which is very nice. It's a very traditional European hotel, old fashioned key ( which I found difficult to get the door open), few amenities in the room (no coffee maker, very few electrical outlets, no AC). And the towels were stiff and not very fluffy. Some of the staff were very nice but we were docked with a surprise charge when checking out. I had accidentally reserved for one person and it was two, and even though the room had two twin beds, I had to pay 70 more euros. I told them I had just made a mistake online when booking but they were quite adamant and I had to pay the extra charge. So BEWARE— be sure to put the right number of people so you can see the real cost! It is also on a very busy road so I found it noisy but I got used to it the second night. And it was cooler, so we didn't mind not having AC, it was cool. Book this if you want a great location and a classic old fashioned hotel.

Owner Response, 18 Juillet 2025

Dear Guest, Thank you for sharing the good hint that if you travel as a couple you should book for two persons. I think when you take the palne you book also for 2 persons you pay for two. Not even sure you get a seat if not reserved in advance. All our rooms have coffee maker, we have no AC written everywhere and I will stop here not to write as much as you did only to show that you are not right in what you wrote. Best regards, Carlo Cravat

"Martin H"
mholdr431416, 16 Juillet 2025

Excellent service with very friendly staff. Excellent location in the old town with everything within walking distance. The only down side that we found were that the beds were quite uncomfortably soft and small for double beds.

Owner Response, 16 Juillet 2025

Dear Guest, We thank you for your fine comments about my staff and our location. Sorry that the beds did not meet your expectations. Best regards, Carlo Cravat

"Faded Glory"
tcunne552450, 10 Juillet 2025

Good sized bathroom, dirty toilet, worn bath, shower over bath with curtain, cracked tiles, and no extractor. No A/C. Fan requested but none in room. Had to ask again ! Room OK, stained carpet, Paint chipped, insufficient pillows. Insufficient power sockets. Those that were there were in awkward positions (under chairs, behind cupboards, etc.) Claims of "preserving heritage" are hypocritical. It has plastic windows and space in ceiling for A/C. Bar and restaurant not open on Monday in an international destination!!! Management needs to have a long hard think about the value of these rooms from a customers' point of view. Not worth it's 4 Star rating.

Owner Response, 10 Juillet 2025

Dear Guest, Sorry to read that you did not enjoy the stay in our vintage and iconic hotel. You will for your next trip to Luxembourg find nice new chain hotels with all you need. Best regards, Carlo Cravat

"Elegant old style hotel"
T3088ZYdeborahs, 09 Juillet 2025

What a lovely hotel clean spacious rooms decorated in a classic style , reception man was wonderful very helpful , slight issue not enough coffee sachets in room and you had run out of milk !

Owner Response, 09 Juillet 2025

Dear Guest, We thank you for your nice comments about our hotel, its cleanliness. Glad to read that my team took well care of you. Thank you for the great score you gave us. Best regards, Carlo Cravat

"Great location, a little frayed"
kborde802347, 08 Juillet 2025

Nice hotel in terrific location - within walking distance to the Ducal Palace and the cathedral. Carpet and furniture a little on the frayed side but still ok. Nice breakfast but if you're solo, you don't get to sit near the windows - those tables are reserved for couples.

Owner Response, 08 Juillet 2025

Dear Guest, Thank you for your kind comments about our location and the style. Sorry that you did not get a table next to a window. Best regards, Carlo Cravat

"Lovely hotel"
P E, 03 Juillet 2025

My wife and I loved everything about Cravat Hotel. The room was very nice and comfortable, also with a lot of character. The staff were incredibly nice and helpful. Special thanks goes to Mentor (apologies if that's not the correct spelling) who was extremely helpful in making arrangements for our delayed luggage. Others were very nice, professional and friendly too and were always happy to help. The breakfast was great and the location is fantastic. Very centrally located with easy access to everything.

Owner Response, 03 Juillet 2025

Dear Guest, We thank you and your wife for these nice comments about the style and comfort of our rooms. Glad to read that my staff took well care of you. In giving us the maximum of points you really support us in our international ranking. Best regards, Carlo Cravat

"Best hotel in Luxembourg"
Michelle E, 03 Juillet 2025

Wonderful and helpful service. They went out of their way to help us recover our lost baggage, they informed us of where to eat and how to get around. All around, amazing hotel

Owner Response, 03 Juillet 2025

Dear Guest, Service above self, let us please you, that is our daily mission and glad we succeded. Thank you also for giving us the maximum of score. Best regards, Carlo Cravat

"I do not recommend this hotel"
Theozita, 02 Juillet 2025

I do not recommend this hotel. Europe is going through a very hot spell and the hotel had no air conditioning. Nobody could sleep. The breakfast was very poor, the fruit juices are canned, there is no fruit variety and no natural yogurt. I cant understand how this hotel has 4 stars with a price of a 5 star hotel? However the staff is lovely. Especially Sara that does the breakfasts.

Owner Response, 02 Juillet 2025

Dear Guest, it is a pity for you and for us that you have booked our hotel. Everyone knows hat we have no Ac and are locted in the city center. Do you ever read the comments of other guests like you. Luckily we have 5 stars in Luxembourg, I only hope that you will then be a better guest with better comments else change your attitude. Best regards, Carlo Cravat

"Perfect location"
ethorn468301, 29 Juin 2025

Ideal hotel to stay in luxemburg , you can't find a better location , service was great, some rooms were slightly outdated but comfy, spacious and clean , tasty breakfast , and a great price , could not wish for anything better thank that . Would return

Owner Response, 29 Juin 2025

Dear Guest, We thank you for sharing with the community your positive remarks about your last stay with us. Glad to read that you enjoyed it and thank you for giving us the maximum of points. Best regards, Carlo Cravat

"Convenient and quiet."
Cinntini, 13 Juin 2025

Hotel is very convenient to the train station and tram into City. Room comfortable and quiet. Did not do the breakfast buffet so no comment on that.

Owner Response, 13 Juin 2025

Dear Guest, We thank you for your fine and kind comments about our location and the comfort of our rooms. Best regards, Carlo Cravat

"Charming but dated hotel"
louisebR8409ML, 12 Juin 2025

Dated hotel with charm. Room was big with big bathroom. Location is brilliant. No Ac. No hotel parking. Lovely staff. No decaf at breakfast. The extra safety lock was useless - see pic, nothing to hook it into. Breakfast was nice but could be better. Would have loved boiled eggs or more bread options or strawberries or some paté. All in all a pleasant stay.

Owner Response, 12 Juin 2025

Dear Guest, We thank you for all your comments as well the positive ones about our staff, the quality and size of our rooms as the others. Sorry that the breakfast did not meet your expectations and I will take care of the safety lock that is not working in your room. Best regards, Carlo Cravat

"Excellent stay and perfectly located for all the sights of the old town"
rosebug, 10 Juin 2025

Loved this hotel! Cosimo on reception was polite, professional, and welcoming. I was delighted to be allocated a room on an upper floor, with a balcony and a nice view. My room was very comfortable, especially the bed! The hotel is 100 years old and has plenty of character. I also loved the charming bar and friendly staff. They make great bespoke cocktails! The hotel is directly opposite the Monument of Remambrance and Luxembourg 360°. The cathedral is literally next door to the hotel, and all the sights of the old town can be reached within a 10 minutes walk. Buses stop close by, trams a 5 minutes walk away, all public transport in Luxembourg is free, just walk on. There are lots of eateries and bars close by and a restaurant next door. I had an excellent stay.

Owner Response, 10 Juin 2025

Dear Guest, We thank you for having pointed out the kindness of some of my staff members and that you enjoyed your stay with us. Looking forward to welcoming you again at the Gradn Hotel Cravat. Best regards, Caro Cravat

"Very good"
ngaryf553017, 01 Juin 2025

It's not nice to keep guarantee when we are arriving.it is not polite when the room is already payed

Owner Response, 01 Juin 2025

Dear Guest, We thank you for your excellent rating. We do ask a guarantee for any eventual expenses that might occur during your stay and it is only prereseved, we never take any money from your account. Best regards, Carlo Cravat

"Grand old fashioned hospitality"
kreshm723373, 29 Mai 2025

Very centrally located with restaurants and shops nearby Good transport links Retains some original features

Owner Response, 29 Mai 2025

Dear Guest, Thank you for your comments about the hotel and its surroundings. Best regards, Carlo Cravat

"Very pleasant"
blinkybm, 29 Mai 2025

It is exactly what they say it is - a grand old hotel. Facilities are therefore as expected, but the hotel is very well maintained and presented.

Owner Response, 29 Mai 2025

Dear Guest, Thank you very much for your positive comment about our vintage hote and for giving us the maximum of points. It was a great pleasure for us to have you as a guest. Yours sincerely, Carlo Cravat

"Old fashioned but luxurious!!"
tersoy929117, 26 Mai 2025

I really like staying at the Cravat hotel. Everything was so clean and comfortable. The rooms are really spacious

Owner Response, 26 Mai 2025

Dear Guest, I thank you very much for your fine and kind comments about my staff and my hotel. The great score will help us a lot to improve our international ranking. Best regards, Carlo Cravat

"Excellent hotel"
b0oqkvtgyg, 07 Mai 2025

Excellent customer service and amazing location!! The room and all staff 100% … really recommended !!

Owner Response, 07 Mai 2025

Dear Guest, We thank you for your great score and for pointing out the kindness of my staff. Best regards, Carlo Cravat

"Nice hotel but..."
oeqbal625536, 05 Mai 2025

Our room didn't have an Air conditioning and that was a problem because we had to sleep with the windows open and it was noisy other than that it was fine

Owner Response, 05 Mai 2025

Dear Guest, Sorry that you needed air conditionning. We have none. In general in Luxembourg you open the window and it is fine.As we are a city hotel there is some times noise coming from the street. Best reagrds, Carlo Cravat

"Great location, friendly staff"
timetotravel161, 04 Mai 2025

Retro charm, in very central location, staff super helpful & good breakfast. Some updating needed but the retro elegance is part of the hotel's charm - & they are transparent about that. There is no air-con.

Owner Response, 04 Mai 2025

Dear Guest, We thank you for your fine and kind comments not only about our atmosphere, the helpful staff and excellent breakfast we serve. Best regards, Carlo Cravat

"Some good, some bad"
xyz99, 04 Mai 2025

The hotel's location is wonderful, but the service we received was just average. We understand check-in time, but also the possibility (if the room is available) to check-in early. It was the first time in all the years we've been traveling when an early check-in was refused because of "rules". We were jet lagged and overslept the next day, and got downstairs for breakfast at 9:47, when we were told we have 10 min to eat, because the room was needed for an event at 10. Again, a first. We wanted to take a croissant and a cup of coffee to the room, but that was not allowed either. Rules....There was no attempt to maybe set up a small place at the bar or in the lobby for us to have a small breakfast. Some good things: good shower pressure, nice pillows. Things that can be improved: the very slippery shower, and adding some body lotion to the 2 tiny shampoo and conditioner bottles. This is a 4-star hotel after all....

Owner Response, 04 Mai 2025

Dear Guest, We thank you for having taken the time to write down your disappointment in relation to the quality of service you encountered in our restaurant. I will of course see with my staff why they behaved as you say, as in genreal they have a very good and positive feedback about the kindness and their service to please the guests as much as possible. Concening the amenities why didn't you ask reception for any supplement? Best regards, Carlo Cravat

"This is our Recommendation"
Marcin K, 18 Avril 2025

Very pleasant hotel with nice history behind, perfectly located with very professional and helpful staff.

Owner Response, 18 Avril 2025

Dear Guest, We thank you for sharing your positive impressions of your last stay with us. Glad you enjoyed it and in giving us the highest score you help us a lot to rise our international visibility. Best regards, Carlo Cravat

"Very cosy and well placed"
azvezd271878, 09 Avril 2025

It was very nice hotel. Clean and cosy. Very nice and professional staff. Nice breakfast. Clean room and quiet enough. Best location. Happy to come back!!!

Owner Response, 09 Avril 2025

Dear Guest, We thank you for having rated with the maximum of points your stay with us and that all went fine. Best regards, Carlo Cravat

"Very nice and welcoming hotel"
karinnirak, 01 Avril 2025

Beautiful Luxembourg ! Grand Hôtel Cravat has nice and clean rooms. Very comfortable bedding. Great breakfast with everything you could want. The bar in the lobby has a new and trendy touch where they serve wonderful drinks. The hotel is very centrally located and most rooms have a fantastic view of the valley. Highly recommended!

Owner Response, 01 Avril 2025

Dear Guest, We thank you that you shared your positive impressions of your last stay with us. Glad to read that we met your expectations and that you enjoyed your time with us. Best regards, Carlo Cravat

"Old style hotel"
futmanel417964, 30 Mars 2025

Old fashioned, but quite quaint hotel, located centrally, but on a very busy A Road. Could not open window to cool the room as the busy traffic flew past until the early hours. Only able to sleep using earplugs. Comfortable beds but thin pillows meant we needed to ask for 2 additional ones to not feel we had empty pillowcases to sleep on! Hotel in need of an update, however staff were friendly and it was easy to get to the lower old town / most places we wanted to visit. Breakfast was only 'ok' - little choice for vegetarians and the only eggs available were scrambled. The fresh fruit was welcome. I would rate the hotel 3* (not 4*) and would not recommend, mainly due to the noise of the road, limited vegetarian / vegan breakfast choices and no way to cool the room (no Air Con). Bath was a good thing to have and shower was powerful (old fashioned shower curtain across bath). Install some up-to-date bathrooms and provide more of a 4* breakfast - this would improve the hotel facilities.

Owner Response, 30 Mars 2025

Dear Guest, We thank you for taking the time to write your comment even if it is not good. We are a vintage hotel, we offer a good service and on certain points you might not be wrong. We are a hotel with its positive an negative sides.Isolation and beeing in the city center is one of them. It is true that we are not dealing very often with guest that are only vegetarians or even vegans. If the guest let us know in advance we try to adapt a little bit more to this other clientele. Best regards, Carlo Cravat

"Lovely Hotel with Great Location"
Abamagal, 12 Mars 2025

We enjoyed our recent stay at this hotel. Check in was very quick and efficient. Our room was large, bed comfy, WiFi without issue, good water pressure in shower, clean and although we faced the street, we were not bothered by any noise. We slept like babies. Breakfast was a nice assortment of eggs, sausage, baked beans and a variety of breads, cereals, yogurts and fruit. Tea service at the table by polite and efficient waiters. We loved the character of the building and the furnishings. If you prefer contemporary clean lines and metal this is not your place. If you prefer a warm, friendly hotel that generations of family have poured their hearts into then this is for you. Oh and location is ideal. We could walk 2 minutes and get on free public transportation to anywhere in the city. It was a 5 minute walk to the cathedral. And the side street by the hotel is loaded with shopping and dining options.

Owner Response, 12 Mars 2025

Dear Guest, We thank you for having taken the time to write down so many positive points that you lived during your stay with us. Glad that we reached your expectations for the comfort of our rooms, the quality of breakfast we serve. Thank you also for having given us the maximum of points. This helps us a lot to improve our visibility. Best regards, Carlo Cravat

"Quaint and vintage hotel with excellent service"
tmulvi759989, 26 Février 2025

The hotel is ideally located on the very edge of the tourist centre but the room was very quiet. The room was clean and comfortable and we loved the apples beaide our beds each evening upon returning to our room. All the staff were extremely friendly, helpful and welcoming. The buffet breakfast was great, with incredible service from the attendants.

Owner Response, 26 Février 2025

Dear Guest, We thank you for all these positive remarks from the kindness of my staff to the high quality of breakfast we are serving. Glad to read that you enjoyed staying with us and in giving us the maximum of points you help us to be more visible on the international scale. Best regards, Carlo Cravat

"Charming and elegant."
Stephen S, 23 Février 2025

Superb hotel with old world charm. Centrally placed, only 5 minutes walk from the bus stop at Hamilius.The rooms were clean and the beds super comfortable. The breakfast room was elegant, the food adequate and the waiters very eager to clear your plates away. The cocktails at the bar were second to none, with very polite and attentive waiters. The reception staff were also polite and very helpful when we asked for directions. We loved the way the carpet in the lift was changed daily, with the day of the week written in the pile of the carpet. The hotel foyer smelt beautiful too.

Owner Response, 23 Février 2025

Dear Guest, We thank you for having shared so many positive comments about the kindness of my staff, the cleanliness of the hotel and its rooms and the quality of our breakfast we are serving. Best regards, Carlo Cravat.

"Highly recommend"
Ludibar, 20 Février 2025

Hotel is in perfect location and staff could not have been more helpful. Request room overlooking square for beautiful view.

Owner Response, 20 Février 2025

Dear Guest, We thank you for the time you spent to write down your positive impressions about your stay with us. Best regards, Carlo Cravat

"Nice hotel great location"
Koolaidrich, 12 Février 2025

This was a nice hotel with comfy beds and possibly the best shower I have ever experienced. The staff were “mostly” friendly the only downside was the male waiter who served breakfast who made us feel stupid because we didn't know how things worked. I would say they take a charge off you on arrival which for us was £200+ but this was refunded promptly on checking out. The hotel is in a perfect location and we were able to get everywhere we needed to very easily. Would definitely recommend this hotel but just be nicer to your guests at breakfast

Owner Response, 12 Février 2025

Dear Guest, Thank you for these positive and honest comments about not only the quality of our rooms and bathrooms but also about the kindness of my nearly entire staff and finally the top location of the hotel. Best regards, Carlo Cravat

"Classic Elegance"
bwalle710907, 08 Janvier 2025

Perfectly situated in the heart of the old city, this hotel is classic, elegant, beautiful, and comfortable, staffed with professionals delivering impeccable service and attention to their guests. The room was spacious and beautifully furnished. The breakfast offered a broad range of options, well prepared, and served with style. The superb cocktail bar off the lobby was an engaging and unexpected bonus.

Owner Response, 08 Janvier 2025

Dear Guest, We thank you for sharing your positive comments about your last stay with us on Tripadvisor. Also in giving us the 5 bubbles you help us to improve our international ranking. Glad to read that we met your expectations on many levels not only the rooms and the quality of breakfast but especially on the human part. Best regards,. Carlo Cravat

"Great stay"
Dorkon22, 06 Janvier 2025

This stay turned out to be a very easy and nice experience. There is no Hotel parking so if you arrive via auto you must use public parking. There is a parking garage literally around the corner. The location was on the Rue FDR and was again, just across the street from one of the Christmas markets. My room was on the third floor and I was provided a room which had an excellent view of the Market, The room was spacious and clean. There were also shutters which when closed kept all the traffic noise out. The front dest was helpful answering questions and held my bags until my room was ready, The breakfast was also all you could eat and with a wonderful selection. This was a great choice.

Owner Response, 06 Janvier 2025

Dear Guest, We thank you for having shared these positive comments about your last stay with us and also in giving us the maximum of points you help us to be present on the international ranking of the 10 best hotels in Luxembourg city. Best regards, Carlo Cravat

"Enjoy visiting aanother world by staying at the charismatic Grand Hotel Cravat!"
steinbeck2018, 05 Janvier 2025

I enjoyed a wonderful time at Grand Hotel Cravat! Welcoming, interesting and passionate staff that make hospitality into an art. Beautiful, charismatic rooms and truly sumptious breakfast!

Owner Response, 05 Janvier 2025

Dear Guest, Thank you for this positif comment about your stay with us. Glad to read that we made you feel at home and that you gave us the maximum of points. Best regards, Carlo Cravat

"Good location, but poor WIFI and double charges"
Darren A, 18 Décembre 2024

Very disappointed with our stay here in early Nov. 1) We had extremely poor WIFI on 2 of the 3 nights. The WIFI router would disappear and drop signal for 5 minutes, and then reappear and work again for 15 minutes before dropping again. This repeated for multiple hours. It was the worst hotel WIFI I've had in years. I wouldn't be able to stay here on business, as the WIFI was just not reliable enough. 2) We requested a 1-hour late check out the afternoon before our departure. We were told we'd have to ask again that evening, which we did, and then were told that no one could make such a decision until the following morning when the owner was in. Because we wanted to book a timed attraction ticket that evening, their non-answer was of no use to us. I've never been at a hotel that couldn't confirm my check out time until the departure day. So much for my (alleged) Best Western Diamond Select benefit. 3) We spent Best Western points on this stay, so when we checked out, I did not request an invoice (nor was I offered one), as I expected it to show zero charges. However, when we got home, I found a 33 EUR charge made a week before my arrival, and then a second 33 EUR charge made on checkout. I guessed it could be a city tax of 11 EUR per night x 3 nights, but even that would not explain the second charge. I requested an explanation of these charges and the removal of the second charge using the hotel's official communications form. It's been weeks and the hotel has not responded. I had to get the second charge reversed by going through my credit card company. Luxembourg is a beautiful city, and I plan on returning, but I will stay at a different hotel next time.

Owner Response, 18 Décembre 2024

Dear Guest, We are sorry for the inconvenience. As you have already written your great comments no need to give any further explanation on my level. I hope in the other hotels in Luxembourg, it will be better also for the hotelier. Regards, Carlo Cravat

"Wonderful, charming hotel perfectly located in the center of everything we wanted to see."
Derek E, 17 Décembre 2024

We had a wonderful stay to visit the Christmas Markets and see the sights of Luxembourg. The hotel is perfectly located in the center of it all. We loved the view from our room of the ferris wheel and Christmas pyramid at one of the markets. The bartender was excellent as was the cocktail he made for me. It was easy to tell how much he loves his craft and I really enjoyed my time there and the conversation we shared.

Owner Response, 17 Décembre 2024

Dear Guest, My team and myself thank you very much for this fine and very kind comments not only about the location but also about Tom's team in the bar. Happy that you enjoyed it and that you gave us the maximum of points. Kind regards, Carlo Cravat

"Warm and comforting"
Theresa55051, 29 Novembre 2024

Warm and welcoming old fashioned hotel - comfort is clearly a priority, from the armchairs in the lobby to the attentiveness of the breakfast staff and the concierges. Was happy to come back from my meeting in the evening: even though it was the first time I'd been here there was still that feeling of coming home. Also a pleasure to have proper lighting - recently « modern » hotels( and many restaurants) seem to prefer designer spotlights which leave much of the surrounding area in the dark. This probably dates me, but I'd rathe see where I'm going and have warm lighting in my room. The hotel Cravat id comfortable. Ideally situated, you can walk to most places, including a five minute walk to the main tram line. The only surprise was having to pay a 250euro deposit on arrival which was then returned when I checked out and the room was checked. A first for me, but not a problem. All I can think is that they must get a lot of Rock stars who trash the rooms… Will definitely be back.

Owner Response, 29 Novembre 2024

Dear Guest, We thank you for your personnel descriptions of our lighting style and ambiance. Glad you felt like at home. Always a pleasure to read this kind of comments. You are right with your last comment, unfortunately not only the rockstars. Thank you for your understanding. Best regards, Carlo Cravat

"Grand Hotel Cavat but not so grand staff"
Simpleatheart, 27 Novembre 2024

Lovely hotel but rude staff. I arrived early at 1 pm on Tuesday 26th November and was rudely told by the gentleman to return at 2.30 to check in. Returned at 3.15 to be told room not ready- wait 10 mins. Meanwhile a guy calls in for room, unhooked, given a room room immediately! I enquire again - wait 3 mins. Eventually in 90 mins late with no real apology! Ventured into nice looking drinks area. Asked for tea - no tea I am told. Asked for sprite - no sprite I am told. Take a seat , we' ll come to your table. When they do, asked to move to a smaller table as might get larger group in. This never happened in this empty bar. Writer tried really hard to push us into a cocktail we didn't want. Terrible service - I should have left! Staff training needed in this hotel. The delay could have been managed so much better than it was and the waiter needs some guidance too! Spoilt our stay - never again at the pricey hotel!

Owner Response, 27 Novembre 2024

Dear Guest, We are sorry to read this. I will show this email as well to my staff in the bar as the one at reception. Normally we are known as having nice and kind staff that tries to please guests needs as quick as possible. Best regards, Carlo Cravat

"One night in Luxembourg"
M A, 20 Novembre 2024

Hotel, staff and breakfast excellent. Very ornate hotel with spacious bedrooms. Like going back in time!! Overall recommended.

Owner Response, 20 Novembre 2024

Dear Guest, Thank you for sharing with the Tripadvisor's community your positive impressions you had during your last stay with us. Thank you for giving us the maximum of points this helps us a lot to improve our international ranking. Best regards, Carlo Cravat

"Very nice Place!"
emeyer728800, 18 Novembre 2024

Very nice hotel, I think with history, special style, l love! Old money! Highly recommend! You also will love it!

Owner Response, 18 Novembre 2024

Dear Guest, We thank you for this very nice comment and I love the description "old money" exactly what it is and likes to be. All the Best and see you maybe soon again at the Grand Hotel Cravat, your home far away from home. Best regards, Carlo Cravat

"Nice classic hotel"
h4yhbfjmi0, 11 Novembre 2024

The hotel is in an excellent location. They have a great breakfast and the service was good. They will provide recommendations for parking if you send them an email.

Owner Response, 11 Novembre 2024

Dear Guest, Thank you for your positf comments and great score you gave us. Glad to read that you enjoyed the stay with us and that my staff took well care of you. Best regards, Carlo Cravat

"Well-stocked breakfast buffet, good shower"
shuolunr, 02 Novembre 2024

My reviews are intended to focus on some details I most frequently search for in TA reviews and are sometimes hard to come by: Breakfast details - Hot options: eggs, sausages/bacon, baked beans, steamed veggies (on one day during my stay), pancakes/toast - Cold options: fresh cut fruits in separate serving dishes, yogurts, cereals, plenty of breads/pastries with appropriate condiments, cold cut meats/cheeses; - Coffee drinks: variety of made-to-order espresso based drinks; non-dairy milk option available Shower - handheld shower head; good water pressure

Owner Response, 02 Novembre 2024

Dear Guest, We thank you for your fine comments and review about certain precise points. Best regards, Carlo Cravat

"Perfect location for a weekend break."
206dianaw, 02 Novembre 2024

This hotel was in the perfect location as our base for our first trip to Luxembourg. I travelled with my 80 year old Mother. We had a twin room with a view of the valley. We had breakfast included, which was a really nice buffet. The staff were really helpful, it was also close to the bus stop to take us back to the airport. All public transport is free in Luxembourg which is brilliant!

Owner Response, 02 Novembre 2024

Dear Guest, Great to read that you and your mother enjoyed your stay with us and that all was fine during your stay. Thank you for mentionning the kindness of my staff. Best regards, Carlo Cravat

"Wonderful, central location!"
Doggle_99, 24 Octobre 2024

The hotel was everything we needed. We were able to walk to most of the things we wanted to see and there were nearby restaurants.

Owner Response, 24 Octobre 2024

Dear Guest, We thank you for your fine comments and great score. Nice to see that you enjoyed your stay and above. Best regards, Carlo Cravat

"Wonderful hotel in perfect area"
sherryR4077VU, 09 Octobre 2024

Really nice hotel close to where you want to be. Nice staff, comfortable spacious room. Decorated with antique furniture. Bathroom was big with separated toilet. Water pressure was wonderful. I would definitely stay there again.

Owner Response, 09 Octobre 2024

Dear Guest, We thank you for having rated your stay with 5 bubbles and that you shared all these positive remarks about our rooms and my staff. Best regards, Carlo Cravat

"The Grand Hotel Cravat is a wonderful hotel with extremely friendly staff in the heart of the city."
Keith K, 07 Octobre 2024

When we were researching where to stay, we wanted to find something in the city square. We finally decided to stay at the Grand Hotel Cravat. We are very happy with our decision. I booked directly with Grand Hotel Cravat and Symphorien (manager) helped me with the reservation Email communication went smoothly and the price I was quoted was the price I paid. The Grand Hotel Cravat was only a few blocks from the humulus bus stop. We took a bus from the airport when we arrived and it was an easy walk to the hotel. The staff at the hotel were extremely friendly. Betim (front desk) always greeted us with a smile and was a good source of city information. Each morning we had the hotel breakfast, it was fabulous. Senad was one of our waiters and was always welcoming. He brought us apot of coffee every morning and refills as needed. Finally Fatma cleaned our room most days we were there and always greeted us with a smile and friendly word. If you are looking for a reasonably price hotel for the area, with great staff in the old town, the Hotel Grand Cravat is the place for you. Tourist information was less than a block away along with many good eating establishments.

Owner Response, 07 Octobre 2024

Dear Guest, My team and myself thank you for having taken the time to write down all these specific positive points about how we care to please our guests. I am happy that you enjoyed the time with us and that you wrote these lines. Best regards, Carlo Cravat

"A grand stay and Grand Hotel Cravat!"
Cathy_DrR, 03 Octobre 2024

We chose to stay at Grand Hotel Cravat based on proximity to the old part of the city and the Grund. We found out later the hotel was the headquarters for the American troops at the end of World War II. General Bradley stayed there with his troops and there's actually an autographed picture of him in the lobby along with an article written by Walter Cronkite! It was a great location less than two blocks from Place d'Armes and 2 1/2 from Place Guilliame II. Our room overlooked the Grund (the Azlette River valley) and the Gelle Fra (yellow lady). We were next to the Cathedral Notre Dame, and we heard the bells tolling the hours as well as the ringing for Mass. The reception desk has someone there 24 hours a day. Very nice gentlemen. And we had real keys! Breakfast in the morning was served in Le Normandy. It included eggs and bacon, traditional French croissant and baguette, fruits, yogurts, and you could order an omelette for a little extra charge. And the Trianon Bar had just opened this past March—we had the pleasure on our last evening to meet Tom, who is the manager and bartender—but more than just a drink maker, a real mixologist artist. It is a cocktail bar and will be serving Luxembourgish wines in the next couple weeks. It has a US “speakeasy” vibe. It was overall a wonderful experience, a perfect location and so charming. Highly recommend both the bar and the hotel.

Owner Response, 03 Octobre 2024

Dear Guest, I thank you for having taken so much time to write this comment down not only about the history of our hotel related to WWII but also the service we provide in pointing out our breakfast we serve and in talking about our iconic bar and our bartender Tom. Great to read that you had a nice time staying with us. Best regards, Carlo Cravat

"Great Experience!"
David L, 23 Septembre 2024

Very nice hotel, comfortable room, and delicious breakfast buffet! Also, it's in a great location, within walking distance to many restaurants, a very nice shopping district, and most of the things we wanted to see during our stay in Luxembourg!

Owner Response, 23 Septembre 2024

Dear Guest, We thank you that you have shared your positive impressions about our service and the hotel in general with the community. Great to read that you enjoyed it and that you gave us the maximum of points. Best regards, Carlo Cravat

"Luxembourgs favourite hotel"
Mark W, 15 Septembre 2024

Our hotel of choice when we visit Luxembourg. The charm of a traditional Luxembourgish welcome will always greet you. Right in the centre of the old city and just a short walk to the palace, the old fortifications and some of the best restaurants and cafes in Europe. The Grand Rue has every fashion brand you can think of. We love the comfortable rooms and the spectacular views. Highly recommended.

Owner Response, 15 Septembre 2024

Dear Guest, We thank you for having taken the time to write down your positive remarks about your last stay with us. Glad you enjoyed it. Hope to see you again next time you come to Luxembourg. Best regards, Carlo Cravat

"Good location in a building of character"
timothyg61, 12 Septembre 2024

Hotel was in a good location to see the sights on foot or local transport Building has character and staff were friendly Didn't find the breakfast anything special and would have eaten out if we hadn't already paid for it but overall had a decent stay

Owner Response, 12 Septembre 2024

Dear Guest, We thank you for having shared your impressions about your stay with us. Best regards, Carlo Cravat

"Cravat"
bookbl, 04 Septembre 2024

nice hotel with tradition in a good location (city center) but very noisy both from the street and from the surrounding room

Owner Response, 04 Septembre 2024

Dear Guest, We thank you for the nice description of our hotel. Sorry that noise isolation is not up to modern standard. Best regards, Carlo Cravat

"very delayed check in and wrong room"
dgobet706580, 03 Septembre 2024

more than 2hours after the first possible check in time, the room still wasn't available. after waiting for more than half an hour the receptionist changed my booking to another room, which was supposedly an upgrade, but wasn't;t the superior double with a view of the valley that I had booked, but an economy single with no view at all. frustrated about the delayed check in I only realised this later. confronting the receptionist lead to a very unprofessional and angry reaction, it was all booking.com's fault. very unsatisfying!

Owner Response, 03 Septembre 2024

Dear Guest, We are sorry that your check-in went that wrong. As I have no records, nor name I can not do anything on that level. Best regards, Carlo Cravat

"Clean and authentic hotel in a great location"
vbarto407532, 27 Août 2024

The hotel was not modern, but it had a traditional feel and warmth to it, perfect for the old town of Luxembourg. Staff were helpful and always welcomed us when we returned. The room was clean and the bed was comfortable. Luxembourg isn't big and you can easily walk around it but the hotel was in the perfect place to get to everywhere we wanted to go very easily and just outside the door is the most magnificent view of the valley.

Owner Response, 27 Août 2024

Dear Guest, We thank you for having rated your stay with the maximum of points and that my staff took well care of you. Great that you enjoyed the stay in Luxembourg. Best regards, Carlo Cravat

"Parking for tall vehicles only downside"
Kevin_Manchester_UK, 21 Août 2024

Hotel is ideally placed for walking around the city. Eateries nearby, plus cathedral and viewpoint. Room was comfortable. No air conditioning, so had to open the windows. Mattress slightly softer than I prefer. Bathroom was huge. Shower curtain could do with being longer given its fixed position and the shower being in the middle of the bath's length. Main issue for us was that there is NO parking for high vehicles nearby. Everything is under ground and 2 metres and under. Our options were carrying our luggage for 15 or 18 minutes or getting park and ride. Not the hotel's fault, and they communicated well with us on it. But one for potential visitors to be aware of if you're in a van, camper van or with a roof box.

Owner Response, 21 Août 2024

Dear Guest, We thank you for your positif comment about our location and the comfort of our rooms. I agree with the point of the mattress but we have to find a middle way to please a maximum of guests. The parking issue is a well known problem in many European cities and also in Luxembourg. Some times our politicians should not copy what other big cities are doing. A big thank to you to support us with the maximum of bubbles. Best regards, Carlo Cravat

"Nice hotel, but lacked bedroom fan."
rbolan361315, 04 Août 2024

We knew there was no air con, but didn't realise there would be no fan. Intense traffic noise meant window had to be closed. Very uncomfortable. Pity, because otherwise hotel very good - location, staff, breakfast.

Owner Response, 04 Août 2024

Dear Guest, Thank you for your nice comments about my staff, the quality of breakfast we are serving and the overall satisfaction you have about our hotel. Did you ask for a fan at reception as we have many of them ready to use. Best regards, Carlo Cravat

"CENTRAL LOCATION AND HELPFUL FRONT OFFICE ARE THE ONLY POSITIVES."
PRAMODKRISHNA, 02 Août 2024

Having visited 69 Countries and written 240 Tripadvisor reviews this hotel qualifies as the worst ever. With no air-conditioning and limited number of fans which was provided on the second day thanks to very helpful front office staff. No exhaust fans in bathrooms. No room service either or laundry either. Housekeeping disappears after 2 pm. The bar has excellent Cocktails. Noise in case you are street facing and stuffy if room faces the Shaft. The hotel does not take criticism in a positive spirit as is evident from the response se

Owner Response, 02 Août 2024

Dear Guest, Glad that you have visited 69 countries. Still we have laundry service, we have room service, we have housekeeping till 04 PM. For the rest, maybe you were not ready for a vintage hotel or you just prefer modern chain hotels. Sorry that you made the wrong choice for the stay in our city. Regards, Carlo Cravat

"Would stay again next time!"
Ivan S, 29 Juillet 2024

Great stay for 1 night in Luxembourg. Very spacious rooms and accommodating staff, with a good location to the walking streets nearby. I was offered clear instructions on where I could leave my motorcycle safely. Overall a very positive experience in the hotel.

Owner Response, 29 Juillet 2024

Dear Guest, We thank you for sharing your positive impressions about your last stay with us and the community. We are greatful that you gave us the maximum of points for this stay. Best regards, Carlo Cravat

"Period hotel close to Cathedral"
BWM55, 27 Juillet 2024

A lovely hotel, beautifully maintained in period style, very old passenger lift and the bar dates back to the1940s. Staff are helpful and pleasant especially the bar staff who went to lengths to make our visit comfortable, and giving us background on the hotel etc. The room was very comfortable, has extra comfy chairs for relaxing and our room had a small balcony with French doors. When opened we had a lovely breeze that helped with the heat at the time. Whilst I understand the hotel is trying to maintain the original ambience of the hotel, the bathroom is dated and could be updated without losing the period ambience. The hotel is situated adjacent to many restaurants and places of interest. Definitely recommended

Owner Response, 27 Juillet 2024

Dear Guest, We thank you for your kind comments about my staff and the ambiance we provide. The bathroom point is well noted and we are working on it. Best regards, Carlo Cravat

"Charming central hotel"
ha66a59a8e, 26 Juillet 2024

Charming hotel in a traditional style, with friendly service and delicious breakfast. Good value and great location, if a little dated and noisy outside at times.

Owner Response, 26 Juillet 2024

Dear Guest, We thank you for your fine and kind comments about our style, our service we provide and the delicious breakfast we serve. Sorry for the noise, being in the city center this is an evil we have to deal with. Best regards, Carlo Cravat

"Lovely stay in stately family hotel"
rarndt283173, 23 Juillet 2024

Beautiful hotel, family run. Old fashioned well maintained interior with modern touch. Perfect breakfast.

Owner Response, 23 Juillet 2024

Dear Guest, We thank you for the time you gave us in writing and scoring your stay with positive words and a maximum of points. Best regards, Carlo Cravat

"Lovely old hotel, great stay"
fmcleo731512, 21 Juillet 2024

This hotel is really beautiful and quaint. My room was wonderful with a little balcony, the service was excellent, the bar was great. I really enjoyed my stay here.

Owner Response, 21 Juillet 2024

Dear Guest, Thank you very much for your nice comment and excellent rating of your last stay with us. Glad to read that you had a nice time. Best regards, Carlo Cravat

"Beautiful Property in Excellent location with NO AC"
Econ E, 20 Juillet 2024

It is a beautiful old hotel in an ideal location for touring old Luxembourg, as it is right outside the front doors. The bed was very comfortable, the room very nicely appointed and the bathroom spacious, clean and beautiful. The staff are super helpful, until you have a problem. Then, not so much. I asked for a taxi to take me to the train station an hour before my train was to leave. (5 minutes away) I was told to take the bus because 'all busses go to the train station'. They do not. I missed my train, by a lot, and was unable to find any similar trains for that evening. Upon returning to the hotel to ask for another night's stay, I was lambasted for being stupid for a) missing my train, and b) not finding a new one. The front desk guy (who had 'helped me') refused to book a room for me for the night. In good conscious, I cannot recommend this hotel because of this behavior. Take that for what it is worth. BTW, the man at the front desk is either part of the Cravat family or has been working there for 40 years. This was not some 'kid' who didn't know what he was doing. I'm not saying he intended for me to miss my train, but he did intend to berate me and make me feel stupid and refuse to look for a room for me for the next night. I ended up booking a hotel at the airport and flying to my next destination the following morning. This 'help' the front desk man gave me cost at least $700. With that kind of 'help', who needs enemies?

Owner Response, 20 Juillet 2024

Dear Guest, I just came across your email and comment on Tripadvisor and am writing in English, as it is both the language of the event and your native language. Below, I will provide a detailed account of the recent incident involving about your stay at our hotel. I will focus on addressing the concerns you raised, hoping to clarify the events at least from my perspective. You, Mrs. Elliot returned to the hotel to pick up the luggage she had left in our luggage store. As she was preparing to leave, she asked how to get to the train station. I informed her of the two options available: the bus and the taxi. IT IS TRUE that when she asked which alternative I would suggest, I replied: “I would recommend the bus, as the train station is only two stops away and public transport is free in Luxembourg”. And I added: “but the choice is up to you”. She chose the bus. To ensure she understood, I not only gave her verbal instructions but also physically accompanied her outside the hotel. I showed her how to cross the avenue, pointed out the bus stop location after the second traffic lights, and told her once more that the train station was two stops away. Later, the client returned, visibly distressed, stating that she had gotten lost and ended up at the stadium instead of the train station. I exclaimed, “Oh my God!” out of full empathy for her situation, intending to convey concern and understanding, not to raise my voice at her (was there any reason to yell at her for??!!) or make her feel stupid (it is easy to get lost in a foreign country!!). The client said that she had missed her train and was worried about missing her flight. I asked her about the flight time, and together we searched for alternative train options to Frankfurt, discovering that trains were available every hour. After a while, as we were searching, she mentioned wanting to go to Saarbrücken. I offered to check the bus or the train timetable for her, but she declined. When she expressed concern about not having a room for the night, I asked if she wanted me to check for room availability, to which she replied no. IT IS TRUE that while in the lobby, I did not interfere because she asked to sit in the lobby to check options on her phone. However, I told her to let me know if she needed me to call a taxi or if there was anything else I could help with. When she later requested a taxi, I promptly called one and assisted her with her luggage. As I was helping her, she made light-hearted jokes about one of her bags, indicating a more relaxed mood. Before she left, she thanked me, and I once again expressed my deep regret for the difficulties she had encountered and showed her my full empathy, concern and understanding until the last minute of her in our hotel. Reading her message now, I'm deeply surprised, saddened, and pained, for I believe I provided her with the best possible assistance given the circumstances. I hope this account sheds light on the incident and provides clarity on the situation. Kind regards, Salvatore DODA

"Stay here in Luxembourg!"
Rose C, 14 Juillet 2024

Superb location in centre of Old Luxembourg. Reasonably priced and easy walk to cathedral, grand ducal palace, shops including small supermarkets, and trams and buses. Opposite new public square and about 1.5 ks from train station. T1 tram (free, like all public transport in Lux) brings you a block from hotel. Magnificent breakfast. Comfortable beds and large room.

Owner Response, 14 Juillet 2024

Dear Guest, We thank you for having shared these positive remarks not only about our hotel, the comfort of our beds, the quality of our breakfast but also about our top location to visit the city. Best regards, Carlo Cravat

"Beautiful hotel, great location"
kq5t57bn0p, 09 Juillet 2024

I loved the fashioned lift. They kept the charming parts of the old hotel and updated the necessary parts. The bathroom tile is gorgeous, bed comfortable, pillows soft. And it's such an easy tram/bus trip from the train station. I actually shared a lift with Monsieur Cravat, this hotel is in their blood. Will stay again!

Owner Response, 09 Juillet 2024

Dear Guest, Thank you for your fine and kind comments about our hotel, the comfort of our rooms and our beds. Glad to read that we had an opportuity to share the elevator from 1953, second oldest one in the hotel. Best regards, Carlo Cravat

"Excellent people and location."
rlmiller99, 06 Juillet 2024

Have nothing to complain about! Staff was attentive, place clean and comfortable, location could not be better.

Owner Response, 06 Juillet 2024

Dear Guest, My staff and myself are happy to read comments like yours as you had a good time with us. Thank you also for your top rating. This helps us a lot for our international ranking. Best regards, Carlo Cravat

"Worst hotel ever."
DanielD590, 05 Juillet 2024

Hotel is horrible. No air conditioning, bathrooms small and bathroom door falling apart. Customer service at FD horrible and arrogant. Complaining does not help since Engineering Dep does not seem to exist. Finally received letter from the Manager Mr. Carlo Cravat that the next time I should stay in a different hotel. Avoid this hotel at all cost please.

Owner Response, 05 Juillet 2024

Dear Guest, I thank for writing in all the possible sites your personnel feeling. Yes, it is true that I suggested to use a more modern hotel as you do not seem to like traditionnal old Europe style hotels. Luckily many guests before you and for sure after you will like it, as we exist since 1895. Some times unfortunately I have nice guests like you, no comment.... as I have to be careful to use only positive wording else the robot will not accept my reply. Regards, Carlo Cravat

"Trip to luxembourg"
johnkennelly, 05 Juillet 2024

A really lovely hotel and the staff were very polite and helpful. Excellent location close to the city and across from the park. Short walk from hotel to bus stop to get free service to airport. Would recommend to stay here. Superior room was very spacious.

Owner Response, 05 Juillet 2024

Dear Guest, My staff and myself thank you very much for pointing out our excellent service, the kindness of my staff and that you will recommend us in the future. We are happy to please our guests that love old school hotels. Best regards, Carlo Cravat

"Overall Ok"
Nader001, 20 Juin 2024

I stayed in this hotel for two nights. The hotel has perfect central location in between two Christmas markets in Luxembourg City. The hotel outlook is nice but rooms are outdated, and renovations are mandatory. I was travelling with my sister who had an emergency and had to leave immediately after arriving to Luxembourg. I asked the receptionist to change the accommodation from double room to single room, he said the hotel is fully booked and no rooms are available. I was lucky to have free cancellation until 4:00 PM on the arrival date, so I cancelled my booking after the check-in and simultaneously booked a single room in the same hotel. Obviously, there were available single rooms, contrary to what the receptionist said.

Owner Response, 20 Juin 2024

Dear Guest, We thank you for having shared your experience with us. Sorry that it did not went as you expected. Best regards, Carlo Cravat

"Heritage hotel in the centre of the city"
AngelaR07, 11 Juin 2024

Great place to stay - staff are friendly and helpful, the rooms are comfortable and the breakfast buffet is great. Ideal for exploring Luxembourg city, and handy for buses and trams to explore the wider countryside.

Owner Response, 11 Juin 2024

Dear Guest, My staff and myself thank you not only for the great rating but also for having pointed out the kindness of my staff , the excellent breakfast we are serving and the comfort of our rooms. Best regards, Carlo Cravat

"Charming, Comfortable Hotel Centrally Located"
David B, 06 Juin 2024

Location, location… the perfect location and gateway for exploring beautiful Luxembourg City. The Grand Cravat is in the mode of a traditional European-styled hotel with its old-world charm and lovely accommodations throughout. They even have the oldest operating elevator in the city that harks back to its genteel days. Our top floor room with a view, #626, gave us a grand vista; staring out across to the golden Gëlle Fra statue in Constitution Square just across the street, and views of the countryside beyond. Comfortable, European-style bedding made for a wonderful night's sleep; especially with windows that opened for some fresh air. Their buffet breakfast provides an ample variety of selections; all provided in a spacious, well-lit dining room. Friendly, front desk staff were helpful and accommodating. If comfort, charm and convenience are what you're looking for, the Grand Hotel Cravat is ideal.

Owner Response, 06 Juin 2024

Dear Guest, We thank you for having taken the time to write so many positive remarks about our old elevator, the quality of our breakfast, the kindness of my staff and our top location. Best regards, Carlo Cravat

"Perfect location"
Debbie D, 02 Juin 2024

This is a wonderful boutique hotel and they go out of their way to make your stay wonderful. Breakfast area is beautiful and every room is unique. This was my second time staying here

Owner Response, 02 Juin 2024

Dear Guest, I thank you for having shared these positive comments about your last stay with us and being a frequent guest it shows that we do our best to satisfy our customers every time they come back to see us. Best regards, Carlo Cravat

"Everything we hoped for in a hotel experience"
dakingbee, 29 Mai 2024

We had a wonderful 4-night stay in the Grand Hotel Cravat and could not have wished for more. The experience will not disappoint fans of Wes Anderson and Amor Towles as this is a wonderful blend of contemporary and history (with a bit of whimsy). The breakfast was excellent and no visit would be complete without a drink in Le Trianon bar with your host Tom. Highly recommended for those wishing to be transported to another place and time. You could not ask for a better location in Luxembourg City and the staff are amazing. Can't wait to return for another adventure.

Owner Response, 29 Mai 2024

Dear Guest, My team and myself thank you very much for this very nice description and comparaison of our hotel with some autors. I am glad that you enjoyed not only our breakfast but also the nice and friendly staff and our location. All the best, Carlo Cravat

"Excellent place to say"
jayzeeDE, 14 Mai 2024

This is a lovely place to stay in the heart of the city. The room was reasonably spacious. The bathroom is quite nice but does lack shelf space, which is certainly valuable for travelers. The staff were very kind and accommodating. It is a bit Old World and charming.

Owner Response, 14 Mai 2024

Dear Guest, We thank you for your fine comments and the good idea to add in some rooms shelfs. Glad to see and read that in general you had a nice stay and enjoyed our vintage old World atmosphere. Best regards, Carlo Cravat

"A so so hotel in the heart of the city center"
naslan670935, 31 Mars 2024

Great location. Front desk was super kind and helpful. However, as entering the hotel there is a scent that reminded me of an old grandmas house. Gave me a headache super strong. The rooms were spacious and clean. Super loud traffic noise that kept me up most of the night (single pane windows ). The walking everywhere was the best part of the hotel.

Owner Response, 31 Mars 2024

Dear Guest, Thank you for your comments. Sorry that you did not like our ambiance scent "aoud Wood". Being located in the city center brings at some moments of the night and day noise as you mentionned well. Best regards, Carlo Cravat

"Best Hotel Bar In The City!"
Jason A, 18 Mars 2024

As a solo traveler in Luxembourg, this was the best place in Luxembourg I could've stumbled upon for a drink. Aside from the beautiful bar and lounge area itself, what truly makes the bar something special is its bartender Tom. Renowned for his unparalleled mixology skills, Tom is a true master of his craft. Whether you're craving a classic cocktail or feeling adventurous enough to try one of his signature concoctions, Tom's creativity knows no bounds. His knowledge of flavors and ingredients is astounding, and he effortlessly crafts each drink with precision and flair. Tom brings a personal touch to every interaction. His warm demeanor and genuine passion for mixology shine through with every drink he serves. Whether he's sharing the story behind a particular cocktail or simply engaging in friendly banter, Tom's charm leaves a lasting impression on all who have the pleasure of visiting his bar. This is more than just a hotel bar; it's a destination in its own right. With its impeccable service, exquisite ambiance, and, of course, the unparalleled talents of bartender extraordinaire Tom, it's no wonder this establishment has earned its reputation as the best hotel bar in Luxembourg. Whether you're a seasoned cocktail connoisseur or simply looking for a memorable night out, stopping for a drink (or three!) at the Grand Hotel Cravat is a must-do when in Luxembourg!

Owner Response, 18 Mars 2024

Dear Guest, We thank you for your great comment about Tom's style and knowledge in mixologie. Glad to read that you enjoyed so much the time at the Gradn Hotel Cravat and in particular in our Bar Le Trianon. Best regards, Carlo Cravat

"Hotel was great, bar was fantastic!!"
Mark W, 15 Mars 2024

The Le Trianon Cocktail bar was amazing! The night we arrived, they hosted “espresso martini” night with homemade macarons! Tom Herber, who recently joined the bar, made us feel right at home. Providing amazing drinks, great atmosphere and introduced us to another couple who we spent several hours with! We were late for dinner because we were having so much fun!! Thanks Tom!

Owner Response, 15 Mars 2024

Dear Guest, We thank you for your fine comments and glad to read that you enjoyed the special evening in our bar with our barman Tom. He is a new member of the Cravat family and has been hired to boost the nightlife in our bar. Following your comments it seems that he is doing right. Best regards, Carlo Cravat

"Return to Luxembourg"
Deanna L, 17 Février 2024

Having stayed at Grand Hotel Cravat previously in 2017, we were delighted to find its charm and comfort unchanged. We are happy to recommend it to anyone who is seeking old world ambience and classic service.

Owner Response, 17 Février 2024

Dear Guest, Your descriptions shows in a positive way that we are a trusted name that strives to provide a high-quality service for years and always do our best to please our guests. Thank you for having given us the maximum of points. Best regards, Carlo Cravat

"Great location!"
kskind175006, 17 Février 2024

Great location and delicious breakfast. Staff was very helpful and friendly. The bar wasn't open the night we wanted to meet with a friend, so that was a bummer. Carpet is getting worn and could use an upgrade.

Owner Response, 17 Février 2024

Dear Guest, Thank you for your great comments and score you gave us even when our bar is closed. We apologize for that. All the Best, Carlo Cravat

"Weekend Visit"
mhutte997499, 06 Février 2024

The hotel staff was very friendly and helpful, and they could all speak English. The room was a typical small European style room, but the bathroom was nice-sized and recently updated. The bar area is a good spot to unwind after walking the city. Breakfast was slightly above average with excellent fruit available.

Owner Response, 06 Février 2024

Dear Guest, We thank you for your kind feedback about the quality of service of my staff and their behaviour. Thank you for having shared positive comments about the quality of our breakfast and about the style of our rooms and bathroom. Best regards, Carlo Cravat

"Weekend break"
PeterH296, 04 Février 2024

Friendly, charming, excellent location. This hotel is like stepping back in time in many ways. It has a lot of original charm. Very comfortable beds. The breakfast caters for a variety of preferences, lots of fruit, plain yoghurt, cooked choices, selection of coffee, pastries, scrambled eggs which were very nice. The staff are friendly and helpful. The €250 deposit was refunded on the day of departure as had been promised. Early check in was not available when we arrived and we were informed the rooms are ready from 2pm but often 2:30 to 3:00, not a problem and not unusual but something to help you plan your visit. There are many shops and restaurants locally.

Owner Response, 04 Février 2024

Dear Guest, We thank you that you are sharing these helpful information about our breakfastbuffet, the arrival and departure procedures. Great to read that you enjoyed the stay with us and that you gave us a maximum of points. Best regards, Carlo Cravat

"No proper hairdryer and no window - view on the wall!"
lvihrpwgwv, 28 Janvier 2024

Hairdryer connected to the wall is not a hairdryer especially when you have a long hair it must be replaced in all rooms. In addition, room with the view on the wall is not a good one. Scrambled eggs should be done from eggs not instant it must change as well.

Owner Response, 28 Janvier 2024

Dear Guest, I thank you for your comments. We do use fresh eggs. We have other hairdryers for ladies at reception in case. Rooms facing our backyard are also requested as more quiet rooms. Best regards, Carlo Cravat

"Wonderful location"
Sightseer61884657077, 28 Janvier 2024

The location is wonderful, we could walk everywhere, although with free public transport, it was very easy to get anywhere. The hotel has an old-world charm, good quality, helpful staff, and provides a great breakfast in serene surroundings. My only tip is to check if they have a function booked for the evening - we had looked forward to a quiet drink in the charming Trianon bar only to find a private party in full swing, and loud music until late.

Owner Response, 28 Janvier 2024

Dear Guest, We thank you for all these fine comments about my staff and our atmosphere. Sorry that the party till one o'clock did bother you. Best regards, Carlo Cravat

"Time travel in Luxembourg!"
475denizb, 22 Janvier 2024

Wonderful place in a superb location. Luxembourg is a lovely city and GHC is close to everything. The hotel is very old and kept the old and historical charm with furniture, decor, and all. You feel like you step in to early 1900s as soon as you walk in. The breakfast is very very good. It is really worth the money and a great experience.

Owner Response, 22 Janvier 2024

Dear Guest, We thank you for having rated your stay with the maximum of bubbles and that you pointed especially, the quality of our breakfast, our location and our iconic ambiance, out. Best regards, Carlo Cravat

"Lovely hotel and great location."
lobstermanslady, 19 Septembre 2023

Delightful hotel right round the corner from the large square and several restaurants.the only caveat was no air conditioning however, the desk manager did offer a fan which was a godsend in the unprecedented heat.

Owner Response, 19 Septembre 2023

Dear Guest, Thank you for your nice descriptions and your positive attitude. Best regards, Carlo Cravat

"Lovely hotel in the cenre of Luxembourg City"
ElandDel, 15 Septembre 2023

We have have just returned from a great three night stay at the Grand Hotel Cravat. The hotel is full of old world charm and is perfectly lovated for sightseeing this beautiful city. The view from our 3rd floor room of the Golden Lady and the Adolphe Bridge was spectacular. We found all the staff from the reception, restaurant and room cleaning to be helpful, efficient and friendly. As our experince was so good we would have no hesitation in recommending this hotel to friends and family who wish to visit Luxembourg.

Owner Response, 15 Septembre 2023

Dear Guest, We thank you for having shared with the community these positive remarks about the style and kindness of my staff. Glad to read that you had a nice stay with us and that we met your expectations to even recommend us. Best regards, Carlo Cravat

"Great location"
vanessabraidwood57, 09 Septembre 2023

Great location for exploring Luxembourg. Lovely lounge area. Room was nice, but very hot and a lot of street noise. We asked for a fan the 2nd night and that helped. I had written ahead of time to get directions from the station. A short note told me to catch a bus, but in fact the tram is much easier and a short, flat walk to the hotel. All the staff were helpful and friendly - except the concierge on duty upon our arrival. Our train from Brussels was stopped en route and we had to sit outside the station, in the very hot sun, for 3 hours waiting for a replacement bus. I sent an email about our late arrival and then another passenger let me use her phone to call, as I was unable to connect using the U.K. phone. We were scolded for missing our dinner reservation which was not very welcoming after our terrible journey.

Owner Response, 09 Septembre 2023

Dear Guest, We thank you for all your positive remarks about our hotel and the staff in general . Sorry for my concierge's behaving. Concerning the restaurant's reservation, it is a bit complicated but I will look it up what happened. Best regards, Carlo Cravat

"Classic excellence"
jperei173911, 09 Septembre 2023

A wonderful classic hotel in the heart of the city. The staff, from reception to the restaurant, was old school in their excellent customer service. The breakfast was diverse and high quality, as was the fully refurbished room.

Owner Response, 09 Septembre 2023

Dear Guest, I thank you for the excellent remarks about my staff, the quality of our breakfast and the atmosphere of our rooms. Best regards, Carlo Cravat

"Great location and retro ambiance!"
ABQJane, 07 Septembre 2023

We like staying in older hotels and this hotel had that old world charm! The staff was very polite and helpful! The room was huge and the little balcony a nice touch! I haven't seen bathroom fixtures that color of green since…the 60s? Anyway, everything was very comfortable and the breakfast very substantial! Only reason I gave it a 4 was the noise outside very early in the morning. Probably nothing the hotel can do about that - just be aware! The shower had the potential to flood the bathroom if the shower curtain wasn't just so and the water was at full flow!

Owner Response, 07 Septembre 2023

Dear Guest, Thank you for all your positive remarks and also the one of the tiles. A pity that you make us losing a bubble because we are in the city center and some days it can be noisy. Best regards, Carlo Cravat

"Wonderful hotel"
ikelly978011, 03 Septembre 2023

Wonderful, clean, friendly, helpful hotel. The room was super and the staff were excellent. The breakfast was superb! It was very central to all the sights, shopping, restaurants, parks and the magnificent cathedral.

Owner Response, 03 Septembre 2023

Dear Guest, My staff and myself thank you for all these positive remarks about the hotel, the service we provide and our location. Great that you gave us the maximum of bubbles. Best regards, Carlo Cravat

"Dated and noisy"
chartf979261, 25 Août 2023

Dated and very noisy accommodation. Location is very central but that comes with a price - noise. Impossible to sleep with windows open. Reception staff were extremely friendly. Expensive for what it is.

Owner Response, 25 Août 2023

Dear Guest, We thank you for your comments. Sorry that you had a noisy night due to traffic. it is not always like that. Best regards, Carlo Cravat

"Nice stay"
Marco G, 24 Août 2023

The hotel is very nice, the staff courteous and effcient, the location brilliant, the breakfast room is beautiful, as is the presentation and variety offered, the room had a wonderful view, too bad it was very hot, a fan would have been an optimal extra for the bedroom. For this alone I don't give it top marks

Owner Response, 24 Août 2023

Dear Guest, We thank you for your nice descriptions and positive remarks. Yes, when weather is hot in Luxembourg and as we have no airconditionning , the nights can be difficult. Luckily this does not happen very often. Best regards, Carlo Cravat

"Great location"
kbenne551536, 21 Août 2023

Absolutely fantastic time spent in Luxembourg at this hotel right in the heart of the city. Hotel staff all very friendly and welcoming and helpful. Hotel has lots of character and charm. View from our window of the golden lady and valley was fantastic.

Owner Response, 21 Août 2023

Dear Guest, We are happy to read that you had a great time with us and that we met your expectations on many levels so that you rated your stay with a maximum of points. Best regards, Carlo Cravat

"Nice hotel in central Luxembourg"
sekeli756137, 08 Août 2023

Nice hotel in central Luxembourg. Very good service at the reception desk as well as the hotel bar and the breakfast restaurant. The shower was roomy and very nice. I even had a little balcony overlooking the "Golden Lady" monument.

Owner Response, 08 Août 2023

Dear Guest, We thank you for your kind descriptions about the services we provide and the quality of our breakfast. Great to read that you enjoyed our rooms with balconies. Best regards, Carlo Cravat

"Great location."
Steve F, 04 Août 2023

Have stayed at the Grand Hotel Cravat before and will certainly stay again. Ideal location with public car park adjacent. Friendly and helpful staff but it's a shame the restaurant wasn't open and appeared to have been closed for some time. Having said that there are lots of good restaurants very close to the hotel.

Owner Response, 04 Août 2023

Dear Guest, Thank you for taking the time to share these positive impressions and remarks about the quality of my staff, the hotel's location. Best regards, Carlo Cravat

"Old school cool"
bhanco661498, 31 Juillet 2023

Place has a great old school feel and vibe, great location and great price. Couldn't say a bad thing about it. Walked to dinner and nightlife no more than 10 minutes away. Covered parking is close and there's an open air parking lot across the street.

Owner Response, 31 Juillet 2023

Dear Guest, We thank you for your honest and very positive remarks and descriptions of our hotel and its surroundings. Thank you for having given us the maximum of Bubbles. Best regards, Carlo Cravat

"Hot, no fans or air, dated and incredibly loud"
M5827KLstephaniew, 29 Juillet 2023

I am staying here now. Here are the pros: every staff member I have dealt with has been wonderful with one exception. The lobby is beautiful. For me however, I would never stay here again. This is my second time in Europe, and at least my tenth city in Europe. This is the most dated, hot, stuffy room that I have ever been in. The bath/shower combo is so high that stepping down is very precarious, and I am fully able-bodied. This room and the bathroom layout do not look anything like any room on their website. While I understand that most hotels post their nicest rooms, they usually give some idea of the different levels. Finally, it is almost midnight, and while I understand I am staying in the city center, there's no mention of a nightclub or venue on one side of the hotel that sounds like it is inside of our room. Normally that would not be a problem but we have an all day excursion tomorrow and need to be up at 6 AM. I might feel a bit better if I could at least cool off after a long day of walking all over. I'm not a fan

Owner Response, 29 Juillet 2023

Dear Guest, We thank you for the time you took to write your impressions. I have normal pictures of our standard, superior and executive rooms on the net and also on Tripadvisor. Nowadays you can not blame a hotelier of not knowing where you book. I have not been elected in the 10% best hotels of the World for nothing. Sorry that you had a bad stay with us. Did you ever check reception to see what we can do to make your stay more pleasant? Best regards, Carlo Cravat

"Excellent hotel in the perfect location"
Tom H, 23 Juillet 2023

This hotel is perfectly located with the valley right ahead and the city centre right behind including plenty of shops and restaurants. I have attached pictures of our hotel room and view from our balcony which was lovely. The city is beautiful and really welcoming (including for an LGBT+ traveller). The hotel has an old-style charm and is lovely, the staff are attentive and helpful. The bar says it opens from 4pm but unfortunately it was not open at all during our stay. The breakfast was good and good value for money. I definitely recommend this hotel and the breakfast, and staying in Luxembourg in general!

Owner Response, 23 Juillet 2023

Dear Guest, I thank you for having taken the time to write these kind remarks about my hotel, the staff and the quality of our breakfast. Glad to read that you enjoyed it and that you recommend us. Best regards, Carlo Cravat

"Too much heat -"
poluwa662069, 22 Juillet 2023

AC should be in four star hotels please there's no surviving the heat of Luxembourg in summer staying in an hotel like this. Hotel so old but there should be a decent way to cool off the room. Or please conspicuously place the caveat on your website so seen before booking

Owner Response, 22 Juillet 2023

Dear Guest, I do not understand your reaction. Everywhere on the main OTAs we have well marked that we have no airconditionning. If you would have read before some of the comments on this site you would have known. Regards, Carlo Cravat

"Convenience in Luxembourg "
V R, 11 Juillet 2023

This hotel was located only a two minute walk from the main centre in the pedestrian only part of town. It was also just near the medieval walls. A 15 minute walk from the main train station, or the Number 1 tram, takes you near the hotel. The staff were exceptional, hotel clean and comfortable. Great breakfast as well. A lovely older styled hotel and highly recommended.

Owner Response, 11 Juillet 2023

Dear Guest, We thank you for having taken the time to write such a nice and positif comment about your last stay with us. Great to read that my staff met your expectations and above and that geographically we are well located. Thank you for the excellent rating you gave us. Best regards, Carlo Cravat

"No airco, noisy room"
fstolp511917, 04 Juillet 2023

Bed was of medium quality, no airco and warm in the room. Opening the window at a very busy street is not really comfortable. Personell was friendly and breakfast was ok. Overall price vs quality not ok, paid 240 euro for 1 night

Owner Response, 04 Juillet 2023

Dear Guest, I do not understand your comment as everywhere on each site we mark well that we have no airconditionning. Giving us for that only 2 bubbles is not fair. You should have chosen another hotel if you can't live without airconditionning. Regards, Carlo Cravat

"Great hotel, we would stay here again for our next visit to Luxembourg"
Christopher T, 28 Juin 2023

We really enjoyed our stay in the hotel. The hotel gave us a very spacious room with quaint, period, furniture. The views were very good, too. The breakfast was good and the staff members were all helpful and friendly. We also liked the art deco decor and the period lifts.

Owner Response, 28 Juin 2023

Dear Guest, We thank you for all these positive remarks about our hotel's services, the ambiance and the style of our rooms. Thank you for mentionning my staff's quality of service and friendlyness. Best regards, Carlo Cravat

"Great Hotel In Perfect Location"
George_Oliver_25, 19 Juin 2023

Really comfortable and friendly hotel in a perfect location for exploring city. Close to buses to / from the airport, the rooms are large, offering great views of Luxembourg. Don't let the lack of aircon put you off, was still comfortable even with it being thirty degrees outside.

Owner Response, 19 Juin 2023

Dear Guest, We thank you for having shared all these positive comments about the quality of our rooms, the location and not putting in bad review the lack of airconditionning. Best regards, Carlo Cravat

"Amazing views!"
2FA, 13 Juin 2023

Our view was outstanding! Our windows overlooked the Place de la Constitution and war monument, the Adolphe Bridge, and the valley—gorgeous! The desk clerk was friendly and very helpful; he clearly wanted us to have a great experience. While a few things are a bit dated, they add to the charm; everything was spotless and kept up well. It's located right near a small grocery store and many places to eat.

Owner Response, 13 Juin 2023

Dear Guest, We thank you for all these positive remarks about our location and the style of our rooms. I am happy to read that my recptionnist helped you out and that you gave us the maximum of bubbles. Best regards, Carlo Cravat

"Classic Family Run Hotel close to everything "
GADGET1967, 07 Février 2023

A nice convenient hotel close to both the centre and old town. A great authentic hotel, beautiful classic rooms. The breakfast included was great, plenty of selection for all nationalities. The bar was a very relaxing place to chill of an evening with a nationally acclaimed cocktail waiter who made all the classics but also his own concoctions. The concierge on duty 24/7 were friendly knowledgable and willing to help. Overall a good option for families and business people alike

Owner Response, 07 Février 2023

Dear Guest, We thank you for all the postive descriptions and remarks you wrote down in relation to your last stay with us. We are happy that you enjoyed not only the style of our hotel but also the kindness of my staff. Best regards, Carlo Cravat

"AMAZING"
carlotamafaldafr2023, 01 Février 2023

The people in hotel is fantastic, breakfeast is soo espectaculer and bethrooms is soo beautiful, this hotel have a good localization in centre city. Thank you soo much a everything you do for as. thanks.

Owner Response, 01 Février 2023

Dear Guest, We thank you for your kind remarks about the quality of service of our staff, our breakfastbuffet and location. I am happy that you had a nice time with us. Best regards, Carlo Cravat

"Helpful Staff"
therichastill, 30 Janvier 2023

I was visiting Luxembourg and had a bit of trouble getting my bearings so I went to the Grand Hotel Cravat to get some assistance in finding my way around the city. The staff at reception were very friendly and helpful and gave me a map to help me find my way around. Perfect customer service!

Owner Response, 30 Janvier 2023

Dear Guest, We thank your of your fine and positive comments about my staff. Best regards, Carlo Cravat

"Nice location"
ofreit399674, 27 Janvier 2023

The hotel is old fashioned but it part of its charm. It is very well located. The breakfast is great (no gluten free option though). The only bad experience is about invoicing : the booking was for tree and they added a supplement for the 3rd bed. I Don t even know if this is legal. It is anyway unfair. And one should not have this kind of discussion in 4 star hotel.

Owner Response, 27 Janvier 2023

Dear Guest, I thank you for your feedback about our hotel. I want to pick up the point of the third person. In any hotel a third bed or third person in a double room has to be charged. If you forgot to notifiy in your reservation it is normal that reception charged for it. Best regards, Carlo Cravat

"So Easily Could Have Been 5 Stars"
mw44821, 08 Janvier 2023

Everything was lovely. The staff was incredible. The food was delicious. The location was fantastic. The bar was closed because of staff shortage, but I understand that happens sometimes. The issue was when I came home late one night, the doors were locked and no one was at the desk. I was locked out in the cold for 30 minutes before I was able to get in. This was quite frustrating and uncomfortable.

Owner Response, 08 Janvier 2023

Dear Guest, We thank you for your fine comments and your understanding of some situations like the one of the bar. I am sorry what happened with the night audit. I will see why this happened. Best regards, Carlo Cravat

"Old School Nostalgia"
wtaylo510802, 02 Janvier 2023

It feels like taking a step back into old day grandeur.When wood finishes and big rooms with high ceilings was the norm. Beautiful location, view, rooms and some great personal touches that has been forgotten by many new hotels and groups.

Owner Response, 02 Janvier 2023

Dear Guest, We thank you for your kind comments about our hotel. Glad to read that our elderly Lady- The Grand Hotel Cravat _ did please you during your stay. My staff and my family try the very best for generations to please our guests. Best regards and all the best for 2023. Carlo Cravat

"Wonderful time"
apiube545418, 19 Décembre 2022

Very friendly employes and the hotel was nice xmas decoration. Stay in the heart of luxembourg with shurt way to the city shopping and christmas market. We enjoyed our stay and the view to the christmas market.

Owner Response, 19 Décembre 2022

Dear Guest, We are happy that you enjoyed your stay with us thanks to the quality of service and kindness of my team, the Christmas decoration and the hotel's surroundings. All the Best, Carlo Cravat

"Excellent acommodation and location in the heart of the city center"
helenasilvabatista, 12 Décembre 2022

Excellent acommodation and location in the heart of the city center and walking distance to all main visit top points. Very easy to reach by transport from airport!!!!! Very good service and a nice breakfast.

Owner Response, 12 Décembre 2022

Dear Guest, We thank you for all your positive remarks about our service, the breakfast and our location. Thank you for the maximum of points you gave us. Best regards, Carlo Cravat

"Christmas markets "
Cody2012, 08 Décembre 2022

Great hotel right next to Christmas market. Very friendly staff. Place was spotless. Nice breakfast in the morning.They have a sitting area by the fire place , with a big screen tv..The bar is near by .They do not have parking. So you must use public parking areas..But the trams are free to ride.

"Amazing stay, great hotel, wonderful staff"
mel2022229, 06 Décembre 2022

We stayed here last week and had a great time. All staff were helpful, from the reception, to house keeping to the waiters/waitresses. We felt at home. The hotel was spotless, the decor was beautiful, the location is so convenient. Will stay here again!

Owner Response, 06 Décembre 2022

Dear Guest, We are happy to read that you had a joyful stay with us and that my staff did its upmost to please you. Thanks to your feedback and score we will remain in the Top Ten of Luxembourg. Best regards, Carlo Cravat

"Great Visit"
BunnyOnTheGo, 13 Novembre 2022

I enjoyed staying here. Room was quiet and I had a cute little balcony. Staff in the breakfast restaurant were very kind and the food was tasty. Front desk staff were great. Would definitely stay again on my next trip. The area is close to everything and you can take a bus from the airport without any fuss.

Owner Response, 13 Novembre 2022

Dear Guest, We thank you for all these positive remarks about my staff, the quality of my breakfast , our rooms and that you intend to come back again. All the Best. Carlo Cravat

"Characterful but some issues"
Gordon C, 08 Novembre 2022

First and foremost, a well located hotel full of charm. Period features with a stunning bar area. Helpful and cheerful staff. We "put up" with our bathroom for this reason. It was a period classic but probably not to many peoples taste who would call it - with some justification - dated. Poor shower but very clean. Kettle only worked if the main light was on! Good choice at breakfast in another lovely room - but the hot offer was not good. While the bar is a gem, the service was a bit chaotic - to the extent it was entertaining! I get the impression this hotel can get away with things others wouldn't - I would definitely return despite some issues.

Owner Response, 08 Novembre 2022

Dear Guest, Thank you for all these positive remarks about my staff and the hotel. You are right that some points are not at 100% but believe that we do our best to make our guests come back and that is also what you intend to do. Thank you very much and have a great week, Carlo Cravat

"Stayed for one night"
dperki904771, 30 Octobre 2022

No air conditioning or fan which would be a problem in summer, Price was a bit expensive for what it is compared to similar hotels, Rooms could benefit from being updated, location is good and staff friendly.

Owner Response, 30 Octobre 2022

Dear Guest, We never had and will never have airconditionning. This information is written everywhere. Did you ask for a fan at reception? We have plenty ready for our guests in summer time. We do update the rooms from time to time and always in the vintage idea. Thank you for the positive comments about my staff and our location. Best regards, Carlo Cravat

"Nice, with limitations"
william z, 30 Octobre 2022

Truly grand in the sense of age and decor the hotel is conveniently located and offers spacious rooms at a reasonable price. Note that there is not any air conditioning and the heat is centrally controlled. Therefore, on warm days ventilation could be a problem for some. While it is located on a busy thoroughfare the noise, in the evenings, is minimal. Hotel staff is efficient and responsive and the location is within easy walking distance of many interesting parts of the city.

Owner Response, 30 Octobre 2022

Dear Guest, Thank you for all the descriptions you have made. I agree with all of them. Best regards, Carlo Cravat

"Elegant and comfortable"
mhamilton456, 28 Octobre 2022

I had a lovely three-day stay in October at the Grand Hotel Cravat. The hotel is conveniently located in the old town on Place de la Constitution near the cathedral, the Grand Ducal Palace, Place d'Armes, and Place Guillaume II. Restaurants and shops at all spending levels abound. My son had stayed there in January and had recommended it. My room was a spacious and comfortable junior suite on the fifth floor. The toiletries included the honey-based Nuxe bath gel and shampoo, which I liked so much that I plan to order some for home. Breakfast was served in an elegant room and included a wide variety of hot and cold buffet items. One evening I enjoyed a glass of crémant from Luxembourg in the bar. The hotel doesn't have a restaurant on site, but there are many places to eat lunch and dinner within a few minutes' walk. Everyone on the staff was polite, friendly, welcoming, and helpful. Two of them even remembered me and my room number. All of the front desk attendants were very helpful with directions, taxis, wake-up calls, and recommendations for restaurants serving local specialties. When I couldn't figure out how to work my TV, Reynaldo arrived within 15 minutes, discovered the problem, and took care of it. Booking was easy through Booking.com, and so was messaging when I had questions before my trip. Responses from hotel staff were quick and thorough. The next time I visit Luxembourg, Grand Hotel Cravat will be my first choice.

Owner Response, 28 Octobre 2022

Dear Guest, My staff and myself want to thank you for this very nice and kind description of our services we provide and the way we try to make the guest's stay as pleasant as possible. A big thank for having also scored your stay with a maximum of points, action that helps us to improve our intrnational ranking and though be competitive against the big groups and have a good visibility. The mentionned persons are honoured to have been of some supplement help to make you come back next time you are in Luxembourg. Best regards, Carlo Cravat

"Overall"
ulflarsson, 27 Octobre 2022

The room was good, but a bit warm. The breakfast was very good. The staff at the hotel was very easy to approach and spoke excellent English. Why do I need to have 200 characters in this slot in order to submit the review?

Owner Response, 27 Octobre 2022

Dear Guest, Great your comments . I do agree as I never understood the point with the characters for the review. Take care and see you soon. Carlo Cravat

"beautiful and functional"
375stuartm, 20 Septembre 2022

very clean, modern, but beautiful classic style, good internet. The reception was friendly, the rooms were good size and quiet. Clean bathrooms. Very centrally located near everything imaginable. I would book again.

Owner Response, 20 Septembre 2022

Dear Guest, We thank you for your nice description of our hotel , it's ambiance and the kindness of my staff. A big thank for rating your stay with a maximum of points. This helps a lot for our international visibility. Best regards, Carlo Cravat

"Pleasant stay"
ehowel518007, 12 Août 2022

A pleasant stay; the location is excellent, close to the Old Town, and city centre. The breakfast buffet was extensive. Good stay, although the room was a little noisy. The toilet seat was loose, however, and was not fixed.

Owner Response, 12 Août 2022

Dear Guest, We thank you for your positive comments about our location and our buffetbreakfast. sorry for the toiletseat. Best regards, Carlo Cravat

"Very old"
SwissBaliLove, 03 Août 2022

Not much more to say, the Grand Hotel has its best times behind. Maybe built in the 60ies it might have never been renovated. Very old. Rooms are clean but really old (including the carpets). The hotel does not even try to hide the age with some new paintings. The staff is ok and friendly. Breakfast is ok too.

Owner Response, 03 Août 2022

Dear Guest, Yes, we are not a new hotel. Your personnal feelings about the elderly lady is maybe a bit too hard, but as said your feelings. Did you know that we are not a new hotel and that we are a vntage hotel. If we were that bad as you say then we would not be ranked under the 10 best hotels in Luxembourg. Best regards, Carlo Cravat

"Nice experience"
hcamya451057, 01 Août 2022

Hotel is a clean, spacious and comfortable hotel in the heart of the city. Also excellent canyon views.. Tea and coffee in the room A bathtub filled with hot water Friendly staff. It is intertwined with all cafes, restaurants and shops. There is a paid parking lot on the back street.

Owner Response, 01 Août 2022

Dear Guest, We thank you for your positive remarks and positive attitude in relation to your last stay with us. Best regards, Carlo Cravat

"Beautiful stay"
AnnaS3845, 29 Juillet 2022

The hotel is located in the city centre, walking distance from most of the attraction. Service in the reception is great and profecional. Breakfast time was incredible. There work Mr. Miguel (not sure about the spelling - i apollogize) and he is the best. His service is excellent and he is very nice man in the same time. He is also a good team with another man (whose name i don't know). My room was very comfortable and cosy. Highly recommend to stay there.

Owner Response, 29 Juillet 2022

Dear Guest, It is great to read when guests enjoy a nice and friendly service. My staff at the restaurant and in general try to be helpful and pleasant as you described well in your text. Glad to read that you enjoyed the whole stay and felt comfortable in our rooms. Best regards, Carlo Cravat

"Elegance in the city center"
biankameszoly, 12 Juillet 2022

clean rooms comfortable bed friendly and helpful staff central location beautiful view luxurious environment the price-value ratio is perfect the accommodation is better than what it cost the building is in fantastic condition

Owner Response, 12 Juillet 2022

Dear Guest, We thank you for taking the time to share your positive impressions about your last stay with us. I am happy that we met your expectations and that you enjoyed my staff's service quality, the cleanliness of your bedroom and our location. Best regards, Carlo Cravat

"Business trip to Lux"
GoPlaces769266, 05 Juillet 2022

Central hotel with lovely staff and very clean. Points lost as room was missing plug for bath and hairdryer not working also bar was closed. Breakfast was really good in lovely cool room. Check in and out is very efficient. Also staff very responsive.

Owner Response, 05 Juillet 2022

Dear Guest, We thank you for all the positive remarks in relation to the quality of service provided by my staff, the breakfast buffet and the restaurant itsself. Yes, the bar in summer is closed as the guests love to sit on open terrasses and there are many around the hotel. We will check the hairdryer. Maybe you did not switch it on as it has a security. Best regards, Carlo Cravat

"Really nice stay!"
shirleyyy21, 03 Juillet 2022

The hotel itself is quite old, but everything in it is working perfectly fine. The bed was very comfortable, the breakfast was amazing, wifi was good, we had hot water to shower in, and the location was perfect! It's so close to everything that you would want to do for a tourist day out!

Owner Response, 03 Juillet 2022

Dear Guest, I thank you very much for your positive descriptions about my service, the comfort of the rooms and the quality of our breakfast buffet. All the Best, Carlo Cravat

"Two Night Stay"
Chapbillsmith, 30 Juin 2022

Very easy to reach by tram from the gare centrale. Reception staff professional and extremely helpful. On arrival, we were given an upgrade from standard to executive room. real luxury with plenty of space and a view over the old city and the Adolphus Bridge. An incredibly pleasant city with all parts easily walkable. The bar was a welcome stop and the breakfast was nicely set out and good. Highly recommended.

Owner Response, 30 Juin 2022

Dear Guest, We thank your for the time you gave us to write down your experiences with us during your stay. My staff and myself thank you for all the positive remarks you wrote down, from our location to the service and our breakfast. Best regards, Carlo Cravat

"Very nice two-night stay"
Accrusion, 26 Juin 2022

We had a very restful two-night stay in May 2022. We were at the beginning of a two-week trip in Europe, and recovering a bit from jet lag. We wanted a relaxing, low-key visit, and hotel provided this wonderfully. We booked a room overlooking the small park at the front of the hotel (Place de la Constitution). Our king-sized bed was comfy, and the room was pretty large by European standards. The extra space was welcome when we felt like relaxing in the room. Overall decor is a bit dated, but we were happy to accept that as the charm of the place. The property is well-maintained. We found very few specific flaws – but somehow it felt a bit tired. Front desk staff was very helpful about recommending restaurants, including on a Sunday when much of the city is closed down. Location is excellent. It's a very short walk to the city center, and also to the "Grund District." We very much wanted to visit the underground tunnels of the Bock Casements – and these are also quite close to the hotel – but these were closed for virus restrictions. Included breakfast was excellent.

Owner Response, 26 Juin 2022

Dear Guest, We thank you for having taken some of your time to describe in a very nice and kind way your stay in Luxembourg and especially in our hotel. I am glad to read that all in all you enjoyed the time not only due to a nice location but also the quality of my staff and the hotel in general. Best regards, Carlo Cravat

"We loved it!"
Reaneybean80, 24 Juin 2022

We really enjoyed our two night stay which coincided with Luxembourg's National Day and celebrations. The team behind reception couldn't have been more helpful and welcoming, the barman was a true alchemist, the breakfast team were great and the hotel itself was old school glamour. We had a wonderful room on the 4th Floor, it was clean, comfortable and had everything we needed. The turndowns were a lovely touch. Breakfast was ok, coffee was great! This hotel is in the ideal spot to explore the city and we would 100% stay again if we get to visit Luxembourg again. Thank you to you all.

Owner Response, 24 Juin 2022

Dear Guest, Thank you very much for having taken the time to write down so many positive descriptions not only about my staff's quality but also our bar, the restaurant and your room. I am glad to read that you enjoyed it as a whole. Best regards, Carlo Cravat

"Good hotel in the city center"
AlexandraG2627, 23 Juin 2022

Overall, I liked the hotel. The absence of air conditioning was communicated to me in advance, but luxembourg not being a tropical country, it wasn't needed during my stay. Staff was very nice and professional, good breakfast and perfect location. The only thing I would mention for improvement is noise from the corridor. In fact, when someone opens a door, it feels like they open it in your room. Anyway, I would come back if need to go to Luxembourg again.

Owner Response, 23 Juin 2022

Dear Guest, We thank you very much for your kind remarks about the quality of my breakfast and the kindness of my staff. Sorry for the noise of the doors. See you again in Luxembourg. Best regards, Carlo Cravat

"Superb hospitality in a wonderful surrounding."
T9623HYmichaelm, 14 Juin 2022

Perfect location in the city centre. Lovely old style decor. Top marks to the staff, always available and willing to assist. Special mention of "Bruno." Would have no hesitation in returning to this hotel and recommending to others

Owner Response, 14 Juin 2022

Dear Guest, We thank you very much for sharing with the community your positive impressions of your last stay at the Grand Hotel Cravat in Luxembourg. I am happy to read that my staff in really doing its best to please you. I will forward the special mention to Bruno. Best regards, Carlo Cravat

"Good, but room for improvement"
Tom2592, 30 Mai 2022

The Cravat is perfectly located, immaculately clean, incorporates many old world conveniences, has a super professional staff and serves a good breakfast. Given that there is no air-conditioning, windows need to be open and with that comes lots of street noise. My bed was super soft and offered no back support. The bathroom appeared brand new, but with the shower head on the long wall and the curtain running down the middle of the tub, taking a shower required contortions. The hotel's decor appears to have been preserved from its opening in 1953. Others have referred to it as old-fashioned. I call it ready for retirement. Net Net: with some capital investment and the services of a designer, the Cravat could be 5 bubbles superb.

Owner Response, 30 Mai 2022

Dear Guest, we thank you for sharing your impressions of your last stay with us. Sorry that we did not meet your expectations. Maybe we are too old fashionned for your needs. Best regards, Carlo Cravat

"Highly recommend"
yzhao477651, 28 Mai 2022

The hotel is really nice! Old but clean and organized. And the location is perfect, though a little bit noise, because it is close to the Main Street. We waited for a while when we arrived, the room is not ready. But we do have a really nice stay!

Owner Response, 28 Mai 2022

Dear Guest, We thank you for your positive remarks about our hotel and our rooms. Yes, check-in is at 02:00 PM but we do our best to have the rooms ready as soon as possible. Thank you for the great score you gave us. Best regards, Carlo Cravat

"the location is the best"
חמיק ק, 27 Mai 2022

the location of the hotel is two minutes walk away from city town the reception stuff welcomed us in a polite and helpful breakfast was tasty and a large choice to start the morning next time i will come and stay in

Owner Response, 27 Mai 2022

Dear Guest, We thank you that you shared your positive impressions with the community in telling that you enjoyed our breakfast buffet, the quality of my staff's service and our top location in the city center of Luxembourg. A big thank to score your stay with a maximum of points. Best regards, Carlo Cravat

"Poor"
abenit626842, 21 Mai 2022

Room are old, carpet smelly and rooms too old and not much ventilation. Blinds can not be opened. People was nice and helpful. Location was good. They need to improve the rooms. Breakfast was good also

Owner Response, 21 Mai 2022

Dear Guest, we thank you for the time you gave us to post your feelings about your last stay in one of our standard rooms. Sorry that you did not like the room. Did you ask to change at reception or even maybe arrange an option to be upselled in a superior category? Thank you for your positive remarks about our breakfast and our location. Best regards, Carlo Cravat

"charming traditional hotel"
dominiksE3733GF, 08 Mai 2022

Cravat combines a lot of features from traditional hotels with modern service. This is not one of the international chains or brands with identical look and layout. Simply excellent. We will come again.

Owner Response, 08 Mai 2022

Dear Guest , My staff and myself thank you very much for your fine and kind comments about our property and its services we provide. We are looking forward to welcoming you in the near futur. Best regards, Carlo Cravat

"Work Trip in Luxemburg"
rvanna912755, 04 Mai 2022

The Hotel is a jump in the past. Beatiful rooms, the receptionist are very professional. The breakfast is good and the stay is good. Is located in centre and it's easy to reach tha restaurants and the down town.

Owner Response, 04 Mai 2022

Dear Guest, We thank you for these positive remarks on all levels. Glad to read that you enjoyed the voyage in the past. Best regards, Carlo Cravat

"First family holiday abroad"
sbuckl737183, 30 Avril 2022

Luxembourg was simply stunning. The Grand Hotel Cravat was the perfect location for our sightseeing short stay. All the staff made me and my family (11 month baby) extremely welcome. If I was to be picky, it was a shame we were in a room where two single beds were pushed together and the pillows lacked any structure.

Owner Response, 30 Avril 2022

Dear Guest, Thank you for your positive remarks about our location and the quality of service of our employees. Sorry that you had an issue with the beds and the pillows. Best regards, Carlo Cravat

"Lovely hotel with the nicest people working there"
bpetrova816, 26 Avril 2022

Everyone at the hotel is exceptionally friendly and professional, hotel is superbly located and the rooms are quite large and comfortable. Wholeheartedly recommend the Grand Hotel Cravat as a wonderful place for both business and pleasure type trips

Owner Response, 26 Avril 2022

Dear Guest, I thank you very much for sharing with the community your positive impressions of your last stays with us at the Grand Hotel Cravat. I am happy to read that my staff is taking very well care of you and that you enjoy not only our location but also the style of the hotel. We wish you a nice time and see you soon. Carlo Cravat

"Lovely old-style hotel in great location"
stoner715413, 15 Février 2022

We had a great stay here while visiting Luxembourg for 3 days. The staff are very friendly and hotel very clean. The breakfast had a great variety and cocktails in the bar were very nice. Only minor issue was our loud neighbour but that's not the hotel's fault. This is a lovely old-style hotel in an ideal location for exploring.

Owner Response, 15 Février 2022

Dear Guest, thank you very much for having shared with us your posivie impression regarding your last stay with us. Sorry for the noisy neighbour. It is true that our walls sometimes should be thicker to avoid neighbour noises. Old building have their own charming issues. Best regards, Carlo Cravat

"A very lovely time"
mrryanforreal, 06 Février 2022

An old hotel that looks like something out of the 60's. Think Wes Anderson more than The Shining. We were here for two nights- the first night we had a few teething issues… largely down to confusion with a room service order and a nocturnal American tourist in the adjoining room who smoked and played House music until 6am. When we raised this with the concierge, Bettim, he acted immediately and moved us to another room and was very attentive and kind. Bettim the Dream as we'll forever remember him, was the making of a comfortable, happy time in Luxembourg and the reason we will happily return to the Grand Hotel Cravat again. Our only quibble in the end was that we couldn't spend another night in this dreamlike kooky paradise.

Owner Response, 06 Février 2022

Dear Guest, Thank you for your great comment. My staff and myself do our very best to make your stay as pleasant as possible. We are already looking forward to welcoming you again at the Grand Hotel Cravat for your next trip to Luxembourg and hope to get then 5 instead of 4 points. Best regards, Carlo Cravat

"Lovely stay at a quaint city hotel"
nancycollins2022, 21 Janvier 2022

Such a beautiful old hotel in a great spot in Luxembourg. My room was beautiful and relaxing with all amenities necessary...and the bathroom was wonderful! I was visiting my son in the city and had all of my questions answered by the very helpful staff. Breakfast at the hotel is a lovely treat as well, delicious!!

Owner Response, 21 Janvier 2022

Dear Guest, we thank you very much for sharing the positive impressions you have in relation to your last stay with us at the Grand Hotel Cravat while visiting your son. I thank you for your excellent remarks in relation to my staff and my breakfast. Best regards, Carlo Cravat

"Very very nice hotel! Superb! So very stylish!"
1969Angel69, 14 Décembre 2021

We had a very very nice stay in this wonderfull hotel! Staff was so very friendly! It is so nostalgic with a lot of style and a very nice bar! Location is perfect: near to the city center, shops, historic buildings and the Christmas markets! Covid safe!!! Rooms were wonderfull with a magnificient view! I would recommand it to all people who want to visit this wonderfull city! Breakfast was delicious!

Owner Response, 14 Décembre 2021

Dear Guest, My staff and myself thank you very much for taking the time to post such a nice comment about our service, the hotel and your stay in general. We are happy to read that you enjoyed it and that we met your expectations and above. All the Best, Carlo Cravat

"Old fashioned but well done."
TomS_Coram_NY, 13 Octobre 2021

This hotel is old fashioned in the Grand Hotel way, and it does it exceedingly well. The look is nostalgic and welcoming, the rooms have character, and the staff are great. An immense breakfast was included in our rate and was delivered to our room by a be-suited porter on a wheeled table. The location is excellent and the view from our south-facing room was fantastic. Only annoyance was parking…you're on your own. Absolutely recommend this hotel. What a vibe!

Owner Response, 13 Octobre 2021

Dear Guest, it is always nice to read comments where guests enjoy the old way of service and hospitality. Thank you for these nice inputs in relation to your last stay. Sorry for the trouble with the parking. Actually in Luxembourg it is a really issue to find a slot nearby the hotel as the city of Luxembourg is undergoing major renovations in two big and vital underground parkings. Best regards, Carlo Cravat

"Great stay, definitely recommend"
Philhunt75, 04 Octobre 2021

I stayed there for 4 days. It's in a central location, close to everything. Hotel was very nice, staff very accommodating. Taxi stand right across the road. The bar was very nice. I will stay again next time I visit.

Owner Response, 04 Octobre 2021

Dear Guest, I am happy to read that you enjoyed not only the location of the hotel, its bar but also the quality of service and kindness of my team. We wish you all the Best and are looking forward to seeing you soon again in my hotel. Best regards, Carlo Cravat

"excellent place"
hdalmi901473, 27 Septembre 2021

We wanted a hotel in the city centre and got it. The very friendly hotel staff helped us unloading the bagage and finding a parking place for our car. A 200 meter walk brought us to the central square with the restautants. The recommended restaurant was indeed very good. We got a larger room then reserved and breakfast in the room. No aircontidioning, therefore we had to open the window and allow noise from the aquare before the hotel. Very good place for a stopover during our journey from France to Holland.

Owner Response, 27 Septembre 2021

Dear Guest, We thank you for writing down your last experiences while staying at the Grand Hotel Cravat in Luxembourg. It is nice to read that my staff was helpful and gave you good adresses to spend a nice time in the local restaurants. Best regards, Carlo Cravat

"Nice treat during busy schedule"
Scenic51551105931, 22 Septembre 2021

Though Luxembourg wakes up a bit earlier than I would prefer, Cravat's team made my stay extremely pleasant, so many thanks to them. Marius at the bar was great both with cocktails and chat. I wish the staff all the best and will definitely stop by next time.

Owner Response, 22 Septembre 2021

Dear Guest, We thank you for this really nice and human feedback about the quality of service of my staff. I am happy to read that Marius did as always good job. Sorry for the noise in the streets. Keep well, Carlo Cravat

"Nice and high-quality stay at Grand Hotel Cravat"
ckretz722221, 19 Septembre 2021

I highly recommend the Grand Hotel Cravat for its perfect location in Luxembourg, for its staff friendliness and for the comfort and cleanliness of the room. Breakfast were very generous, with a lot of options, and were served in the room.

Owner Response, 19 Septembre 2021

Dear Guest, I thank you very much for your kind and honest feedback about your last stay with us at the Grand Hotel Cravat. I am happy to read that you enjoyed it on all the levels. Keep safe and I am looking forward to welcoming you soon again at our hotel. Carlo Cravat

"Leisure"
enmnkoti, 15 Septembre 2021

Is's always pleasure to return to our favorite hotel in Luxembourg. Cozy room, highquolity service is best way to get into pure mood of "Luxembourg feeling". Unfortunately there will be a day to leave Luxembourg but we always have in mind the next vacation to return in near future.

Owner Response, 15 Septembre 2021

Dear Guest, How can we thank guests like you that are always happy with their stay and full of kindness. Keep well and looking forward to seeing you soon again in Luxembourg. Carlo Cravat

"Good stay in Luxembourg"
NielsDB92, 02 Mai 2021

Very good location close to the centre with view on the Adolfsbridge. We got a very nice breakfast with room service and a big list of choices for the breakfast. Due to corona we ordered food from a nearby restaurant to eat in our room which was no problem, we even got cutlery.

Owner Response, 02 Mai 2021

Dear Guest, We are happy to read that you had a nice experience while staying at the Grand Hotel Cravat. Yes, times are not easy for service but we try our best to make you feel as safe as possible with a miximum of comfort. Best regards, Carlo Cravat

"The other Hotel"
newspace2060, 15 Avril 2021

When you watch hollywood films of going back in time 1930s, you cannot help that that is exactly how it's like. It is located in the most ideal place, and you are literally in the city centre with the most spectacular views of the valley. The Art decor cannot be missed - from the key, to the lift to the room itself. Even the bathroom makes you wonder - what have they left out. Just like a scene from a black and white set, you sense history, pride and also a slight glimpse of how life in Luxembourg may have been. A crown jewel one can describe, away from the mainstream hotels, this is a beautifully designed, and graceful experience. Breakfast is served, continental style, with beautifully placed silver. You cannot miss the history that is placed from the furniture to the lights to the cutlery. I really enjoyed my short stay and highly recommend it.

Owner Response, 15 Avril 2021

Dear Guest, We thank you for this marvellous feedback and description. These kind of comments give us the strenght to my staff and myself to go on especially in these hard times. Thanks a lot and stay safe. Carlo Cravat

"Time travel to the 1960s in an excellent location"
ffay005, 04 Mars 2021

There's really nothing ”grand” about the Grand Hotel Cravat, but it's nevertheless a decent option in the heart of Luxembourg city. It's one of those ubiquitous European city hotels that sits firmly in the past, with heavy brass keyrings and the hotel name printed on everything from shampoo bottles to bottle openers to alarm clocks. They have awarded themselves four stars, which might have been true 50 years ago, but by today's standards that's about half a star too many. The hotel sits firmly in the 1960s, and while the rooms are clean and tidy, they are also far from modern. My room was of average size, with two chairs, a smallish desk and two small closets that would close with a quaint small key. The safety deposit box did not work. The bed itself was comfortable, but the pillows must have been ancient – they were extremely thin, up to the point of being useless. The balcony was a nice surprise. Wifi was free and fast. Charging your devices required finding a socket by the floor and keeping your mobile and laptop on the floor during charging… The bathroom came with a bathtub that, instead of being changed for a new one, had been painted, with the paint now peeling. Not very inviting. Water pressure was fine, though, and there was a handheld shower. There was very little room for any toiletries in the bathroom. Bathrobes and slippers were provided, as well as basic amenities including body lotion. The multilingual receptionists were friendly, and the room was cleaned daily. Due to covid, all restaurants in the country were forced to close at the time of my visit, including hotel restaurants. Smartly, a microwave had been placed in the lobby to reheat take away food (to be consumed in the room only). The best asset of this hotel is its location right in the heart of the city, next to Notre Dame Cathedral, a few steps from the two main squares and only 4 min on foot from the airport bus stop. I paid 68 EUR a night, which, considering the price levels in the city during normal times, was an excellent deal. Come with the right expectations and a desire for nostalgia and you will be sure to enjoy your stay.

Owner Response, 04 Mars 2021

Dear Guest, thank you for all your positive remarks about our vintage hotel, my qualtiy of staff's work and knowledge. Yes, you brought it to the point that we are not modern and it is not our aim nor our segment beeing modern. Sorry that maybe you did not know this before booking. Luckily for you and other futur guests that wish to have more modern hotels, there are some around the city. It is only sad that you gave me 3 dots because of not knowing that we are a vintage hotel. Best regards, Carlo Cravat

"Great surprise"
GGLechini, 27 Novembre 2020

I loved it. I think the pics don't make justice. Yes, it is old but in great shape. Felt transported to another times. Everybody there super gentle. Although the cleaning stuff is great, I'd say they should leave more towels, or basic things in the room, I needed to ask for that. It is like there were under a strict economy. But that is just a detail. I will stay there next time.

Owner Response, 27 Novembre 2020

Dear Guest, Thank you for your honest comments. It is true that we put the minimum in the rooms due to the sanitary situation. Ask Front or Housekeeping and we will bring all you need. Great score you gave us too and this helps us to go on in these difficult times. Best regards, Carlo Cravat

"Thanks for amazing hosting"
Krisprav, 19 Novembre 2020

Nice central hotel, very friendly personnel and breathtaking view from a window. The most central place in Luxembourg City with a view to old town and Adolph Bridge. Delicious breakfast. Thanks a lot guys!)

Owner Response, 19 Novembre 2020

Dear Guest, We thank you very much for your fine and pleasant feedback of your stay. Guests like you give us the strenght to go on in our business during these stormy times. Thank you for supporting us so well. Best regards, Carlo Cravat

"Elegance of Luxembourg"
DLEdle, 22 Octobre 2020

Stayed at this hotel during a weekend, situated perfectly in the city of Luxembourg, walking distance to all of the must see attractions, parking available in the city garages close by, bus and train in walking distance as well, the ambiance and grandeur of this property is breathtaking, the staff are all professional and friendly well informed and happy to explain in detail all there is to see in Luxembourg, the view from the room of the Petrusse Valley and the Golden Lady Monument is unforgettable, rooms impeccably clean and the bathroom spacious and warm, beds are comfortable and large, great care is taken concerning all the Covid sanitation regulations and more, the breakfast was served professionally and the dining room is beautifully appointed. I am looking forward to my next stay their.

Owner Response, 22 Octobre 2020

Dear Guest, My staff and myself thank you for your fine and positive comments about the service we provide on every level and the effort we are doing to feel safe in relation to the pandemia. We hope to see you soon at the Grand Hotel Cravat. Thanks to guests like you, you give us the strenght to go on in these very difficult human and financial times. Best regards, Carlo Cravat

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