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Best Western Hotel Trier City, Trier

Kaiserstrasse 29, 54290, Trier, Germany - See on a map
The Best Western Hotel Trier City is ideally located in the center of Trier. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Hotel Trier is located in the city center of Germany's oldest city. The freeway in the direction of Saarbrücken and Luxembourg City as well as Luxembourg Airport can be reached in a few minutes. The Rheinisches Landesmuseum is just a few minutes' walk away. 'Porta Nigra', the ancient roman gateway and landmark of Trier, 'Kaiserthermen' or the 'Römerbrücke' are not far away and offer the opportunity to begin exploring the more than 2000-year history of the city of Trier. A bus stop is right next to the hotel. The departing buses take you during the week every 10 minutes, and at the weekend in the quarter or half-hourly clock, to Porta Nigra, Central Station or with a transfer to the 'Zurlaubener Ufer', where you can start a tour of the Moselle or have a nice dinner in one of the many restaurants there. Our hotel offers 127 rooms, a stylish lounge with bar and cozy seating areas, a fitness room, meeting and conference rooms. The central but quiet location directly on the Viehmarktplatz / Europahalle is an ideal starting point for numerous leisure activities.

Best Western

Hotel Trier City

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
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Guest reviews

In partnership with tripadvisor fr
based on 84 guest reviews
NOTE ISSUED
Excellent
17
Very Good
40
Average
21
Poor
5
Terrible
1
REFER TO NOTICE
Business Business
14
Couples Couples
40
Family Family
10
Friends getaway Friends getaway
13
Solo travel Solo travel
6
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Mike"

3
V4347LVmikec, Galway, Ireland 06/07/2019

Stayed here many times before Best Western change over. I have to say I was a little disappointed with the level of service. Cleanliness was ok. Rooms well presented however as there is no air conditioning the room was like a sauna. Fans are provided but not a good alternative. Food on offer was good.

"Convenient for sightseeing"

3
fdbenke, Worthing, United Kingdom 09/06/2019

We selected this hotel to spend a couple of days exploring historic Trier en route to Italy. Best Western was selected on grounds of price, location to centre and safe parking. Firstly arriving by car is quite easy for sat nav Parking can be an issue if you arrive late as this is a popular and busy hotel. We arrived at 2.00pm and we're lucky enough to get the last open - air parking space. Cost €12 / day. There is also an underground garage but that costs €20/day. Reception busy but efficient. Rooms only adequate owing to a lack of space, fridge and air - conditioning. Beds comfortable and room clean with the bathroom having a shower in the bath. Service at Bar slow when busy. Not tried breakfast yet but will tomorrow. Cost €12.50/person. Very convenient walking distance to all major town centre attractions.

"Quiet, pretty comfortable "

3
T3515, Omaha, Nebraska 08/06/2019

We exited the train at Koblenz Süd and walked the 10-15 minutes to the hotel. Very welcoming and helpful reception staff. Quiet room, OK beds. The hotel does not have a/c and the air cooling system didn't seem to be working. As a result we didn't sleep well and woke up with sinus issues. I can't imagine staying here when it's really hot. This hotel doesn't have an English-language news channel. I assumed—incorrectly—that a BW branded hotel would at least offer CNN. Lots of good restaurants nearby and, of course plenty of shopping enroute to Porta Nigra

"One shot "

4
Giovalux1973, Luxembourg City, Luxembourg 18/05/2019

I have reserved a one night stay very last minute, and in global was quite nice versus the rate paid. The check in was smooth to be at 2 in the night, the gentleman at front desk was efficient, quick and explained everything about the hotel. The location is very central and a paying parking is available for a reasonable price. Room was clean and enough spacious, the furniture a bit old fashioned but ok, a complimentary bottle of water was offered but no minibar. The bed was average and the bathroom too. The location even if right in the center was quite because I was in the back. I was served a drink in the bar at arrival without problem.

BWHotelTrierCity, Manager at Best Western Hotel Trier City, responded to this review
Dear Giovalux1973, Thank you for your kind feedback. We are glad, that you enjoyed your stay in our hotel. We look forward to welcome you back soon in Trier.. BEST regards Jana Vogel

"all is top!"

5
Maps53983452958, Halver, Germany 08/05/2019

Romm is clean, quiet and sunny! The bed is comfortable! The location is very good in old town. The reception is very kind and efficient! I like it very much and will write 200 words to describe it to ervery one! if I goto trier again, i will suerly book this hotel again.

BWHotelTrierCity, Manager at Best Western Hotel Trier City, responded to this review
Dear Maps53983452958, Thank you so much for your great comments, we really appreciate that you took the time to share your experience with us. This is a super motivation for our team. We look forward to welcome you back soon in Trier. BEST regards Jana Vogel

"Great hotel and localization"

4
User 27/04/2019

The hotel is very good, the rooms are big and confortable. I definitely recommend it. The hotel is practically in the city center, from there you can find Porta Nigra in less than 15 min. Markt Platz is even closer! Besides the hotel has parking lot for those wo came by car

BWHotelTrierCity, Manager at Best Western Hotel Trier City, responded to this review
Dear Renato G, Thank you for your kind feedback. We are glad, that you enjoyed your stay in our hotel. We hope to see you back in Trier soon, BEST regards Jana Vogel

"original room was terrible."

3
tobywales1890, Indian Shores, Florida 25/04/2019

although I am a Diamond member my wife and I were given a small room with an even smaller bed!! most of the lights were not working one bedside lamp had no bulb, the other had no shade over the bulb. a baby`s dummy was lying on the floor. after complaining PATRICK saved our stay. he gave us a new room and carried our luggage. He was excellent. BUT WHY WAS THIS NECESSARY?

"Clean, quiet, comfy, good location, nice staff"

5
Gaspar O, Luxembourg City, Luxembourg 23/04/2019

Spent a night on short notice after two days of hiking in the region. Didn't have the energy to enjoy all the things on offer, but there's a nice looking pool table! Pedestrian zone is just a few meters away, there's also a petrol station with a convenience store open at night just around the corner. Staff is both efficient and friendly and the brand is known to throw in a few nice perks for loyalty card holders, such as late check out. Much appreciated!

JanaV905, Manager at Best Western Hotel Trier City, responded to this review
Dear Gaspar O, Thank you so much for your great comments, we really appreciate that you took the time to share your experience with us. We look forward to welcome you back soon in Trier. BEST regards Jana Vogel

"Solid Option within walking distance of Porta Nigra"

4
thestuntdummy, Phoenix, Arizona 10/03/2019

Room and beds in good condition. Works well if you get an affordable rate compared with other hotels near Trier old town. This location is still within walking distance to all the sites. Check-in was easy and uneventful.

JanaV905, Manager at Best Western Hotel Trier City, responded to this review
Dear "thestunddummy", Thank you for your kind Feedback, we really appreciate that you took the time to share your experience with us. We look forward to welcome you back soon in Trier. BEST regards Jana Vogel

"Worst hotel experience ever."

1
barbaragacv, Viana do Castelo, Portugal 31/01/2019

I was traveling with friends but I ended up staying alone in another hotel, this hotel. From what I saw, this hotel was going through some remodelations and changes, I noticed it used to be Penta Hotel and that it now belongs to Best Western. I've stayed at some other Best Western hotels around the world and I was schocked when I saw the room that had been given to me. I had a terrible migraine that day so I didn't even had the strenght to argue with anyone, so I tried to sleep covering the bed with my own jacket and in the morning I tried to explain at the reception desk the conditions of my room and that I couldn't stay in such a dusty and uncleaned place. The girl I talked to could barely express herself in english and when she said she was going to call someone else I really thought someone was going to come to the reception desk to talk with me. But no. All rooms had carpet floor they said. And I wouldn't have problems with a carpet floor if it was properly cleaned. Long story short... I went to my room and picked up my stuff and checked-in in the hotel right in the other side of the street. And since my nights at Best Western were already paid and were not refundable, I checked out the day I was supposed to without having slept there. In the photos I am posting with this review you can all see the dust in the hairdryer... the stains in the bed sheets... the dust on the bathroom floor... and the cherry on the cake! The pubic hair in the bathtub!

"Nice hotel"

4
Bassam K, Beirut, Lebanon 29/01/2019

Very good hotel . I have no compalint at all . It is a little bit far from the station . The breakfast was at euro 12,50 which is affordable and the quality of food very good. The staff is freindly. I recommend this hotel.

"Mid rate hotel"

3
MJMLMM, Porto, Portugal 12/12/2018

The hotel is very well located and the room was nice and clean, but is is not worth the price, you easily find much better in Trier. Room decoration need update, as well as wc. You have a bar at the entrance and strangely the reception is at that bar. Breackfast is average.

"Solid mid rate hotel"

4
Jamie C, Tralee 12/12/2018

We booked 2 rooms and used the hotel for 3 nights away exploring Trier. The rooms were a good size, warm and clean. The noise levels were perfect and the bar ideal for a night cap. The staff all spoke perfect english and were super helpful and polite. The buffet breakfast was good value with lots of choices and fairly decent coffee.The location is good with just a shortish walk to the main square and shopping areas.

"SMooth and friendly"

4
Marvin1961, Alphen aan den Rijn 30/10/2018

Nicely situated near the Trier city centre. Reception is surpring as it is connected to the bar in the lobby. But ... no problem with that. Rooms are spacious and clean. The breakfast is absolutely spectacular with a variety is tasteful food! Great hotel ...

JanaV905, Leiter Front Office at Best Western Hotel Trier City, responded to this review
Dear Marvin, thank you very much for the great feedback. We are always happy to here that our guests had a good time staying with us. We are hoping to welcome you back soon. Best Regards Phil Grundhöfer

"Construction without warning, noisy crew right outside our window"

3
User 10/10/2018

No-one had warned us that there'd be construction / maintenance going on right outside our window in the morning, beginning at 9 a.m., with the workers on a scaffold peering into our room (I closed our curtains ASAP) and playing their radio at full blast. Reception was friendly and helpful upon check-in. The room was spacious, but with shabby night tables. Not 4 star, for sure; maybe 2 1/2 or 3. Clean nice bathroom, though. Hotel is in easy walking distance to all important sights and to good restaurants. Parking is reasonable, at 12 euros per night.

"Good reliable option"

4
RKG56, Adelaide, Australia 24/09/2018

This Best Western Hotel was a good choice for our two night stay in Trier. It is on the edge of the old city but not caught up in the noise and busyness of the centre of the the old town. It is walking distance from most of the Roman historical sites and an easy walk to the Porta Nigra. The hotel itself is clean and tidy, it is a little bit dated in parts but facilities are good and service is friendly and helpful. Breakfast was a little more expensive than some hotels but there was a wide range of options and it proved to work really well for my wife and I. If you are traveling to Trier by train get off at Trier Süd as it is a much shorter walk than Trier Hbf. Overall a safe and reliable option and I would stay there again without hesitation.

"Best Western Trier"

5
User 29/08/2018

Located very close to the central area of “old Trier” the Best Western is a great option. It is a 5 to 10 minute walk to the central square and 5 minutes more to the “Porta Nigra” on the east end of town. Trier is an historic and beautiful city and the Best Western provides a handy, economic and comfortable base from which to explore it.

JanaV905, Manager at Best Western Hotel Trier City, responded to this review
Dear Frandaman, thank you very much for your kind words. We hope you will come back and see us again soon. Best Regards Phil Grundhöfer

"City Center Stay"

4
Joergstravel, Shanghai, China 04/08/2018

The hotel is located near the city center. Parking isn't free,charged 12euro for full day. The check in was fast,staff is helpful. The room is big and clean. There is no air condition,but it was ok to get a good sleep with the window open overnight. The breakfast is charged extra. The bed was comfortable. Was a good stay.

"Very comfortable and pleasant"

5
Ilse Z, Riga, Latvia 22/07/2018

Most comfortable pillows I'd had in a hotel. Slept like a baby. There was a coffee maker in the room, air conditioning; the room and bathroom were clean, and the staff was kind. So I enjoyed my stay there very much.

"Old rooms / No dining / Great location "

3
Jose Luis O, Frankfurt, Germany 09/05/2018

No Air Conditioner No restaurant No fridge in the room Dogs barking / Dogs allowed at rooms Need maintenance in rooms and corridors Barman needs training on how to prepare cocktails Towels had the name of the old hotel + Great location (City center) Price is ok Parking (extra cost) Good breakfast Internet connection is good entertainment is good (pool table etc)

"Dated, worn rooms"

3
stirno, Minneapolis, Minnesota 30/12/2017

Cheapish hotel but holes worn in sheets, no fridge in room, heater left blasting in room.. 25C at least when we arrived. Server at breakfast did best not to make eye contact/help us order the hot food items. Coffee machine broken at breakfast. Several guests tried to use it but just got foamy foul water. Check in went well, bartender was very friendly and helpful.

"Very good"

4
Elwood_2405, Split, Croatia 24/12/2017

We've spent just one night in this hotel. The location is great, in the city center so we didn't have difficulties with visiting the city and then going back to hotel. The interior is interesting, modern. Especially the elevator lights. However, the halls and rooms felt a bit dark. Nevertheless, hotel is comfortable. Room size is satisfying as well as the bathroom. The breakfast choice is really a good one!

"Nice hotel for citytrip"

4
Senna H, Sittard, Limburg, Netherlands 19/12/2017

The staff at the desk did their job, but wasn't very helpful/didn't give much information. We had to ask for a city-map and had to ask how things work regarding parking. The room was OK, the heating lamp in the bathroom was nice, but the bed wasn't comfortable, we both had back pains. The hotel is close to the city center, we could do everything by foot. We didn't have breakfast in the hotel, it was much cheaper to go to a nice place in the city for a breakfastbuffet.

"Up to its normal standard on this visit"

5
LondonTell, Pembrokeshire, United Kingdom 16/12/2017

Apart from the room being a bit cold and the AC not having any effect (used our own fan heater) the stay was good. Breakfast upto its high standards. The downstairs loo urinal light show this year was stuck on green. No complaints thou.

"Service and Hotel"

4
Maggie M, Greater London, United Kingdom 03/10/2017

I stayed here for one night to visit Trier town. The hotel located at great location and was informed of evening light festival on the day of check-in. Very friendly staff. Room was spacious and clean, except had issues with the wifi as it was slow. Would stay here again if visiting.

mz0001, General Manager at Best Western Hotel Trier City, responded to this review
Dear Magie, thanks a lot for your positive Feedback. Really appriciate it. We do have also pentahotels in UK. Would be great to see you there as well! Best regards Marco

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

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