Best Western Hotel Jamaica Inn, Jamaica

The hotel stay was overall very good, however the lower floor is difficult to sleep due to the traffic noise directly above you and folks honking at 6AM - very loud - especially if you went to bed late . If I were to stay here again I would request a a higher level floor.

We went to NY for the wedding and booked 1 night here. I would be fully satisfied, but elevator didn't work so we needed to carry our luggage to 3rd floor. The noise outside was high so we couldn't get to sleep. AC unit worked great and was quite. The main concern was a cockroach I saw. Fortunately I was able to kill it and hopefully didn't bring any other back with us home.

Place is an outdated dump. Thought being a chain that it would be ok for a 1 night stay, if I had my family with me i would have left but was solo on this trip so stuck it out. Smelled like skunk weed, dirty, room was below ground, light coming in through the door around the frame, people yelling all night and banging doors, guy at counter could care less what was going on, elevator was broke, water pressure was terrible, all around bad experience. Wouldnt be surprised if they had hourly rate/guests at this place. STAY AWAY!!! I stay at hotels all the time for business and dont expect 4 star place from a best western but this place was a disaster for a chain hotel, seems like time has forgot about this place.

Room was on small size. Little space to move around. Bathroom wasn't cleaned well and shower dispensers not functional - one missing , one empty . Location is not easiest to get to if not familiar with the area. Overall not worth the high price. Did not meet expectation from Best Western property

Room was adequate, front of door to room was beaten up. I was on the first floor and could hear everything through my door, that door and the sound it allows in must be looked into. I asked about the $20. At checkout as advertised, I was told it will be given online, I have yet to receive this. It is now 10 days later.

The hallway needs a makeover, and it has a faint cigarette odor. The parking lot is too small. Breakfast should consist of more fruit and a juice should be included, eg., orange juice. Also a comforter should be on the bed.

Called to find out about parking. Was told it is $27.00 a day. Just so you know going into a reservation with Jamaica Inn, it can add $$$ to your stay! This should be CLEAR on the website and it is NOT.

BW_33141, General Manager at Best Western Jamaica Inn, responded to this review
Good afternoon Terri, We have a big parking in the hotel and it's FREE. We never charge for the parking.

Had Breakfast over here ...Pancakes and Coffee were awesome... Spectacular service by Uma..Good Job... Will surely visit again ...Greta job guys...keep it up... Right in the middle of the city with good connectivity options ...

I used this hotel to get my daughter to an early morning flight at JFK. It was easy to get to off the Van Wyck Xway (lots of traffic noise, bring earplugs), About 15 minutes to terminal on an early Sunday morning. Breakfast a bit late at 7AM. Would prefer 6AM for early flyers. Uma the breakfast lady was very pleasant. Hotel was very clean. Free parking was adequate. Security glass at checkin makes it difficult to ask questions. Lots of fast food and local restaurants within easy walking distance. Refrigerators were removed for some sort of upgrade. Used emailed early checkin option and they honored all my room requests. I'M A Best Western member and made slightly more expensive ressies thru the BW system in hopes of getting better room choice and was pleased with my third floor room a little back from the busy street. Be sure to use Google maps or your GPS to get off and on the Van Wyck. We were satisfied with our stay and experienced no surprises . .

The room was clean though a bit worn in places, certainly not luxurious. But what stood out for us was the gracious attentiveness of all the employees we met. Everyone was cheerful and helpful and I would certainly return when we visit our daughter in Flushing. I also want to single out Uma, the breakfast hostess, who kept the room spotlessly clean and restocked. She was pleasant and friendly and remembered my wife on our second morning. My wife would give it a 10 but I have to be fair that it is an older building, though maybe for the price in New York, it deserves the higher rating.

The one night stay at the best western Jamaica inn, NY was a good experience with no shortcomings as such. We were treated with great hospitality by Miss Uma in the breakfast room with pancakes and more help with our food. Would recommend to family and friends.

We stayed here for just one night but, must say that the rooms are great. Also, Ms. Uma's handmade Pancakes were a treat to us during the breakfast as we were tired after a 17 hour plane journey from India. Had a homely feeling after meeting her as we were from the same country. Would definitely recommend this hotel to friends and family.... Its value for money and a great bargain.

I chose this hotel for a recent visit to Queens because it is one of the few hotels in the area offering both a free breakfast and free parking. But if I had to do it over again, I'd shell out for a nicer hotel. We had a double/double room for 4 - 2 adults and 2 kids. It was really undersized for 4 people. There was barely enough space to open a suitcase when we were all in the room. The hotel's public spaces were similarly cramped. The breakfast was better than we expected, but there was so little space in the breakfast room it was like a death match to find a place to sit. The other problem was the noise. It's along a highway, so we were prepared for some road noise, but the hotel's mechanicals kept us up at night. And something about the acoustics made everyone's conversations in the hall echo through our room.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your review. Our apologies for not exceeding your expectations. Your feedbacks are sincerely appreciated. Thank you for choosing Best Western Jamaica Inn, Have a great day. Sincerely, Alfie

The worst Inn we have ever experienced. On Dec 25, 2019, we checked into room 210. It was so noisy and we asked to change the room (they moved us to room 216) on Dec 26. We spent the night in room 216, then our nightmare started. In the morning on Dec 27, I got few red rashes on my left arm. At the beginning, I thought it might be the allergy or something and not a big deal. I have not ever experienced bedbug so I had no clue. Then the next day Dec 28 in the evening, we got back to room 216, suddenly I felt the itchiness on my left arm and I began to look around in bed to see what's going on. Then I found a BEDBUG!!! I killed one immediately then looked into mattress, and there were more!!!! My husband rushed to downstairs and reported to the service person there and talked to the manager Rey Torres on the phone since he was not there at the time. He said he would refund us one night hotel fee. My husband told him it is very serious and scary situation. The manager Rey said the bugs cannot be controlled. Also he said that's all he can do, just simply change a room and if I complaint then go ahead. THAT WAS OUR CONVERSATION. NO APOLOGIES. SO IRRESPONSIBLE AND RUDE!!. We changed room to 110 on Dec 28. Then again, in the morning on Dec 29 before we checked out, we saw the bedbug again!!!!! WHAT A HORRIFIC EXPERIENCE. I have contacted the customer service and they said they will follow whatever the manager said. Basically Best Western Jamaica Inn does not have any customer service and management when actually something happened. Will never ever come back again, and would love to spread the word everywhere we can to let other people avoid the situation.

This hotel has been amazing. The woman in the breakfast room, Uma, was an employee I will never forget. I have never seen anyone ever interact and socialize as kindly and as patiently as Uma has with us. She not only made sure we all had eaten, she greeted us, kept us entertained, and made sure to get us anything we asked for. I came here under horrible circumstances- my house burned down- but everyday I left for school with a smile on my face thanks to the hospitality of the staff, and the aesthetic of the hotel.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. We will surely inform Uma of your commendation. We hope that 2020 will be a great year for you and your family. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

All member of the team work extremely hard in making sure my stay at Best Western is always memorable. For this reason I keep coming back, for I feel safe knowing that every member on the team is working for one common good and that is the comfort and safety of all clients.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. We will surely inform everyone of your commendation. Thank you for being a loyal guest for our property. Thank you for always choosing Best Western Jamaica Inn. Sincerely, Alfie

Well organized breakfast..the breakfast attendant UMA was very hospitable. Value for money. Room was nice. Very close to highway and closer to the airport. There was no airport shuttle though as was mentioned on some sites.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. We will surely inform Uma of your commendation. We appreciate the information you shared regarding our property offering shuttle service on third party websites. We will ask for an investigation to avoid confusion in the future. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Very quiet hotel. The lobby was recently renovated and they removed a great photo of NYC. I was surprised that they replaced the carpeting in the guest room with faux hardwood. Otherwise the place was fine. The staff is courteous.

This hotel has friendly staff, clean rooms and within a short walk of F train subway. Lima the breakfast attendant was sweet and very helpful. Front desk was friendly and helpful. We have stayed there 4 or 5 times on our trips to New York. It is out from the city, but it saved us money to spend elsewhere. Subway takes you into the city in 20 30 minutes.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. We will surely inform everyone of your commendation. Thank you for being a loyal guest for our property. Thank you for always choosing Best Western Jamaica Inn. Sincerely, Alfie

Rooms - It is basic. This is no luxury suite. The LCD TV was a good size but you only get US cable channels. The workmanship of the bathroom is average and needs updating. I prefer either a shower or a bath not both. At times when the cleaners did make over our room we found a sort of smell in the room like they used dirty water to mop the floors. The towels and face cloths were hit and miss, some times we had to ask for face cloths. The quality of the material is poor. You are getting what is like recycled materials re washed over and over. You really are getting budget facilities for budget price. Breakfast - was so poor that we only did ate there once. Its located in the basement floor. One small room, very cold because they have the air con on high which I think is stupid first thing in the morning to greet your guest so i would advise to dress warm if you eat at the hotel. Food choices are limited. The coffee machine broke down, there is cold milk for limited choice of cereals, limited choice of hot food and the cooked food does not appear to be made on the premises, just pre made and heated up and served by one person. The hotel is located just of the van dyke highway and its a decent location. Very near to Briarwood metro which is 5 minutes away. There are restaurants and small shops nearby. KFC, Mcdonald's and Dunkin donuts are walking distance and the high street is also nearby with loads of amenities. There is a petrol station right next to the hotel.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

I stayed here for four nights. Checked out early in the morning on November 2nd. I found the staff to be very nice and the room was clean and comfortable. It also is a short walk to the E train in one direction and the F in the other direction. I am very big on cleanliness and I would rate the condition of my room as A+. This will be my place to stay every time I visit New York.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. We hope to be of service to you again soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

This hotel was the least expensive in the area, and while typically not our first pick for hotels, it served our purpose and was an overall enjoyable stay. Limited, but FREE parking, with extra space underneath the hotel. Clean facility and clean rooms (which is a BIG Plus for us). The beds were comfortable, staff was friendly and professional, complimentary breakfast was served and it was conveniently located to everything, with easy access to the expressways.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

The location is great. Highway in front of hotel. Subway is within walking distance. LIRR within walking distance. Hotel needs renovation. But it's clean, comfortable any time I am doing business in Queens I'll be staying here.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly happy that you enjoyed your stay with us. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Good parking. Decent breakfast. Clean room. Uncomfortable bed. Building is tired. Staff very nice. I was there one night but if my trip was longer I wouldn't want to say here. The mattress was very low quality.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you, Alfie

The breakfast has changed the past year that I have been coming here to work in New York. But Uma remains the same 6 days out of the week. She has always a friendly greeting and has the food ready I the morning. Thank you Uma!

BW_33141, General Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We will surely inform Uma of your commendation. Thank you for always choosing Best Western Jamaica Inn. Sincerely, Rey

General Manager as well as front desk employees are respected and reasonable on a duty owed exercise great professionalism clear and convincing. They are showing the fact sufficient nothing more than loving and caring.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. We will surely inform the front desk staff of your commendation. Thank you for being a loyal guest for our property. Thank you for always choosing Best Western Jamaica Inn. Sincerely, Alfie

This was easy to get to and a great location for our wedding venue in Richmond Hills. Clean room and convenient parking. Breakfast was great and plenty available. A very positive experience with some normal street noise.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Good hotel to stay up when visiting New York just three blocks from the E train subway at Jamaica van Wyck ,and four blocks from the F train at Sutphin blvd. and if you like Dominican food there's a great restaurant called El Rey on Hillside Boulevard

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. We truly appreciate your input regarding the nearby restaurant future guests may visit. Thank you for always choosing Best Western Jamaica Inn. Sincerely, Alfie

The Best Western Jamaica is just a 10-15 minute walk to two different subway stations (E and F lines). This gives you easy access to the City while staying outside at lower than City prices. Buy the weekly Metro Card if you are staying more than 2 days for the best value on sight-seeing trips. They also have free parking and breakfast. Parking was very helpful since we had a rental car. This is also just 15 minutes form JFK so helpful for an early morning flight. Rooms are NYC small but everything needed was there and worked.

Last week was my 5th stay in this hotel, all with a large group. The hotel is very clean and inviting. Also, the staff is friendly and helpful. Breakfast is excellent and the breakfast room is well maintained with friendly and efficient staff. All of my experiences have been top notch!

This is our fifth time staying at The Jamaica Inn. Rey Torres and Alfie take great care of us. Uma in the breakfast room is a rockstar. Will always stay here. Nice location, rooms, and pricing. We booked 12 rooms for our group and checked in without a glitch. Super friendly, very knowledgeable, and attentive.

Breakfast Room has all way good hot coffee, tea Sausage always and all other items. Host Service is excellent. Host Ms. UMA she takes care of Gust very well and asks every one if any one need anything. I gives us 5 Star service.

Absolutely no WiFI. Business Center only option, and not a very practical one at that. Be ready to make friends with your local Starbucks barista and use their WiFi. Rooms were kept clean, although facial soap instead of hand soap? Really? Location is not bad at all. Staff was helpful but can only work with what they have.

Every year we bring a large group to NYC and this is our 4th year to stay at this hotel. There have been some upgrades and things are nice. It is an older hotel and the rooms are smaller, but the upgrades are good and everything is kept clean. The staff is kind and accommodating. Uma, the breakfast lady goes above and beyond her duty to make sure everything is stocked well and nicely prepared and organized. Even for our large group, we never ran out of anything. She greets everyone and is very kind to us. We will stay here again next year.

Great stay for the price. Building is a bit older and appears they have had some leaks. This is possibly the cause of the strong odor in the Fitness room. Room very clean, and the new argan oil line of soaps are great! Breakfast was OK, although the staff there was a bit pushy when trying to use the waffle maker.

I have stayed ay the Best Western Jamaica Inn a few times this year. The complimentary breakfast was good and Uma provided great service. My overall stay was great and the location of the hotel is perfect.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. We will surely inform Uma of your commendation. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

We stayed here for three days to attend event at St Johns University Campus and bottom line is that this is a very good choice if you need stay in Queens: -Well priced -Breakfast included, which is great. Hostess Uma keeps it clean, filled, and makes it a joy. - Hotel has complimentary parking. - Rooms are nice and clean - not large, but definitely cramped / tiny. - Comfortable beds -Fridge and microwave - Stores and simple eating places close by (Hi-Mango is a small grocery store with great sandwiches, Pizza place, wine and liquor store etc.) - Briarwood metro station 5-7 minutes walk that takes you to Central Park and downtown, and connections at Lexington) Downsides? -Doors are on the thin side and don't close automatically, but it's not a noisy place. - No safe -Yes agree the bullet proof glass in front of front desk is very uncharming and makes a bad first impression - “what kind of place and in what neighborhood did I reserve a room? - Only one elevator, but it's not a real issue, unlike in other places, and it's kept clean and nice. From our experience, all said and done you have to pay much more for a hotel that would be a significant upgrade, and this a very good option.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. We will surely inform Uma of your commendation. Thank you for your feedbacks regarding the door. Regarding the bulletproof glass, it was the decision of the owner despite the area being safe. :) Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

A very accessible and reasonably priced place to stay in Queens, NY. There was parking at the hotel and lots of places in walking distance. I enjoyed the familiarity as I missed NYC my previous home. The only disappointing thing I viewed was the bulletproof glass in the lobby separating you from the desk attendant, it was an uncomfortable sight. I guess things have changed since I left, Are Robberies up in Queens? However, my stay was comfortable and the BW was an ideal location to the event.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly happy that you enjoyed your stay with us. Regarding the bulletproof glass, it was the decision of the owner despite the area being safe. :) Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

We stayed at the Best Western Jamaica Inn on Van Wyck Expressway, the room was a little tight with a king size bed and all the other amenities in the room, like the fridge, tv/dresser; standing closet etc... Service was excellent, clean and very friendly service, location was excellent.

Only negative comment is smokers on steps right outside the entrance. If you do t like breakfast sausage... bacon was not offered. Clean rooms, friendly staff and great location. Stores within walking dist

The room was clean and well appointed but when you first enter, someone stands behind plexiglass and checks you in. You may wonder “Am I safe here?” While there were a number of breakfast items it is served in the sub-basement. Why not serve it in your meeting room when it is not in use? A bit of a better environment.

The hotel great location..staff is exceptional..big plus Microwave in each room. Clean sheets and bathroom..subways near by to Manhattan Customer Service is excellent. Staff is exceptional Kudos to Alfie, Sonny, Alma, Uma..they make yu feel at home

Great stay! Location is relatively close to JFK International (which is why we stayed there; early morning flight). Check-in was efficient and clerk (Carl) was courteous and professional and even called us to make sure we would be arriving (as we were getting there late). Room was exceptionally clean! Mattress was great; great night's sleep. Shower was great! (Invigorating) Parking was easy and on premises. I highly recommend.

So i`m Dilya from Uzbekistan, i was happy with my stay in the hotel during my business trip between 21-28 April, it was very clean verywhere.The hotel was comfortably located near a bus stop and subway station. There are some shops which are also helpfull if you are planning stay long time and will be bussy the whole day and no time for meel.. And moreover, i would like to say about the staff who, are working there, espeacially to thank Uma :) the lady who where very polite and helped me any time when i needed :)

Picked it from previous reviews and was happy with the choice.It is close to JFK and therefore the Expressway so traffic noise was an issue but not a deal breaker.It was a large & comfy room and it came with a VVG Breakfast. Not much choice locally for food but found a pizza place nearby to fill the spot and a supermarket for incidentals. Can do a lot worse and maybe the reception was a bit stand offish but you can't all be happy & friendly all the time, right? I had just flown 30 hours and wanted a bed, period!

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. Our sincerest apology with regards to the front desk agent who checked you in. We always make sure we provide the most sincerest smile and greetings to all our guests. Rest assured that corrective actions will be in place. Thank you for choosing Best Western Jamaica Inn, Sincerely, Alfie

The hotel was only 15 minutes from JFK by car. Walking distance to two Metro stations, so it is very easy to take the train into Manhattan. A big plus was the large parking lot and the breakfast that is included.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We hope you get to visit us again soon. Thank you for choosing Best Western Jamaica Inn Sincerely, Alfie

Reading some of the reviews I wonder how people have such low standards. Do they never stay in hotels? We had the yellow cab from hell, driver stank and the seats had collapsed, missed the hotel and had to turn around a mile further up the freeway. The monosyllabic greeting at the reception desk came from behind a bandit glass - with their attitude I can see why! We were put on an overnight stop over for a midday flight in one of those basement rooms mentioned back in August 2018. The noisy air con and dirty carpet have either not been changed or they've worn out again. On the upside I didn't get any bites and we put our overnight bags on the floor. The rooms are worn, I mean I've previously mentioned tired bedoorms in UK hotels but this one is exhausted. However, breakfast was out of this world! Almost made up for the room and night reception, naa. It was much as you want. Although the only normal bits appeared to be scrambled egg of some sort, square pork sausage and toast. Is it normal in NY to stock up on E numbers to see you through the day? I was hyper for 12 hours, sadly 4 of those were on a flight. Anyway, See the food photos. I was glad to get a smart Uber Nissan X trail ($19) and back to JFK!

If you are looking for an excellent basic hotel; this is the place. Clean, well-maintained and conveniently-located near a subway station, a bus stop and local stores. About 30 min. from Manhattan .Provides reliable high-speed internet and a good free breakfast. Staff was polite and helpful.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

A comfortable space to rest in a busy city. Friendly staff to welcome you upon arrival. My go to hotel whenever I travel to NYC/Queens. Free breakfast And they offer free parking in a well lit parking lot.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad that you enjoyed your brief stay with us. We look forward for your future visit soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

spacious room, clean overall. with coffee maker and microwave installed, very good coffee and breakfast, friendly staff, near to subway, within walking distance but long way to airtrain station, best to take a taxi from the airport, 20 bucks including tips

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad that you enjoyed your brief stay with us. We look forward for your future visit soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

My son and I needed a safe, reasonably priced hotel with access to the City. This hotel was perfect. Clean, close to subway, easy from JFK by Uber ($20). This was the only hotel in the nyc area that would take reward points so close to the holiday. For a quick stay on a budget I totally recommend. There is a nice Sushi/Thai restaurant within a short walk. Bonus!!!!

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad that you enjoyed your brief stay with us. We look forward for your future visit soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

A lovely hotel helpful staff Clean and tidy Nice location very quiet area however there are several restaurants and supermarkets nearby Easily accessible by subway and bus and within walking distance of Kew Gardens

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad that you enjoyed your brief stay with us. We look forward for your future visit soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

For the price I was extremely impressed. it was a great location just a couple of minute walk to the subway, restaurants and gas stations. The hotel could use some updates but nothing pressing. Would stay again.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad that you enjoyed your brief stay with us. We look forward for your future visit soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

My stay was very comfortable, rooms were clean, services provided were exceptional. Breakfast was more than I had expected. I would highly recommend this hotel if you are looking for a place in the NY area.

We had stayed before at a Best Western near the airport. This wasn't the same hotel. For $178 we stayed in a basement room with wall to wall furniture and no place to put our luggage. The bed was comfortable. Noisy A/C unit. The breakfast was not served until 7 am, after our need to leave for the airport. The morning manager did give us a bottle of water, an apple and a Beta Vita.The manager did arrange a car for us to the airport. When we got in the elevator there was a man who looked as though he had just taken a shower. As we reached the lobby floor he darted from the elevator to the outside. It seemed as though he was probably not a hotel guest. I was surprised this hotel warranted the Best Western brand.

We checked in around 5 pm today, the person at the desk was great! We were happy, everything was perfect! Until at around 9 pm my husband turns around in bed and shows me a HUGE bite on his shoulder! We first thought it was a mosquito bite, but no! He gets out of bed and there it was a FREAKIN' BED BUG!My husband is extremely sensitive to bed bugs and that is how him and I judge a hotel! I am sorry, but for a place that charges $150 per night that is UNACCEPTABLE!!!! Or for any hotel ever! We were offered to consider staying the night until the manager got there in the morning?!?! Seriously? In your bug infested sheets? Just terrible!

This hotel is one of the best hotel in queens to stay.. The staff there is amazing.. Once you arrive they welcome you and very nice. You would have to experience it to see it. I would recommend you to visit.

This is a good transit hotel if you are arriving or leaving from JFK airport. Room was small for 4 people, but adequate for one night. Comfy beds, parking available, good air conditioning, good hairdryer, hot shower/bath, microwave and fridge within the room, good continental breakfast (waffles, toast, muffins, doughnuts, cereals, juices, yoghurt, plus some hot food options),10 min walk to closest subway ($2.75 per ride to Manhattan), 20 min walk to air train ($5 per ride to airport), lots of fast food areas nearby. Hit and miss wifi, tv channels a bit dull, commercial area with lots of car showrooms, quite expensive for where it is, buy hey New York is very expensive!!!

The traffic wasn't great, but the hotel was clean. It had sufficient parking for a NY hotel. It was close to several beaches and within walking distance of the subway. The breakfast was small but sufficient. No regrets.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad that you enjoyed your brief stay with us. We look forward for your future visit soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

What a convenient jaunt to the US Open. Room was clean with a frig and microwave and 2 queen beds which were hard to find as most hotels only had double beds. The breakfast had a wonderful variety and Uma kept everything filled and spotless.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy you enjoyed your short stay with us and will be looking forward to your future visits. Thank you for choosing Best Western Jamaica Inn Sincerely, Alfie

We made a last minute reservation in the wee hours of the morning after a cancelled flight. Our room was essentially in the basement of the hotel - it was small and the carpet was VERY dirt - it needs to be removed. The bathroom was very clean, as was the bed - and it was comfortable. The wall air conditioning unit was off when we arrived - the room was HOT and sticky, but it did cool off quickly. The air conditioning unit was filthy. There was a "motion sensor" halfway up the wall - unusual for a hotel room - not sure what that was for? I didn't ask. The breakfast room was clean and well cared for by the attendant - the choices were average for hotel fare. Area is perfectly fine - we were concerned when we checked in, but in the daylight it was fine. Wouldn't stay by choice - but okay when we were stuck. When I read other reviews - maybe the issue was that we were in the basement?

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your review. Our apologies for not exceeding your expectations. Your feedback regarding the carpet and ac is truly appreciated and will definitely make corrective actions. Thank you for choosing Best Western Jamaica Inn, Have a great day. Sincerely, Alfie

Easy to get to from JFK with big clean rooms. Stayed there with my daughter and her family when the flew in from Korea. Building is older and not glamorous but rooms were clean and hotel staff was supper friendly and helpful. Subway stop 2 blocks away.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad that you enjoyed your brief stay with us. Thank you for choosing Best Western Jamaica Inn. Have a great day. Sincerely, Alfie

We stayed at this hotel from Aug 6-11. Three of us in a room with 2 double beds. The room was small but quaint. The room was kept clean and the front desk staff were very accommodating (allowing us to keep are bags at the front desk after check out, as we had a late flight). The breakfast was very good. In the mornings Uma was very friendly in the mornings and provided great service. The hotel is older but well kept. It is not too far from Jamaica Avenue (which has shopping) and the subway/transit is very close by. There is some noise from the highway (Van Wyck Expwy); However, we didn't spend much time in the room so it didn't bother us too much. Overall it was a very good stay and I would recommend this property to others staying in Queens.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad that you enjoyed your brief stay with us. I will inform the front desk staff and Uma of your commendation. Thank you for choosing Best Western Jamaica Inn. Have a great day. Sincerely, Alfie

The hotel was clean and well located relative to public transportation. The breakfast room was always well supplied, clean, and assistance was always available when we needed help operating the waffle-making appliance. In particular, I'd like to recognize Uma, who was pleasant and very helpful in the day-to-day visits to the breakfast room.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad that you enjoyed your brief stay with us. I will inform Uma of your commendation. She truly is a gem for us. Thank you for choosing Best Western Jamaica Inn. Have a great day. Sincerely, Alfie

I can't begin to say enough about this Best Western. We bring a mission team each year and had 12 rooms. Very affordable, in a good location and walking distance of great restaurants and clean. Rey Torres was so professional and proficient. Albie who works the front desk was always very personal. And Uma, the breakfast room hostess ran the best breakfast hospitality room around.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review and continue to stay with us every year. I will inform Uma of your commendation. Looking forward to your visit next year. Thank you for always choosing Best Western Jamaica Inn. Have a great day. Sincerely, Alfie

We got stuck in NYC due to a canceled flight out of JFK. The hotels near the airport booked up quickly and we ended up here. The hotel was overpriced--probably due to location and a last minute booking? The only good thing about the hotel was that it was about a 15 minute drive from JFK. The room was kind of dingy and the bathroom seemed old fashioned and not well kept up. The bed was not very comfortable and the room was loud with noise from traffic from the nearby highway. Service was okay. The breakfast doesn't open until 7 which is not convienent for people with early flights. It was awkward to ask if we could just grab a quick coffee. Would not stay here again except if no other hotels near the airport have availability.

Stay away! Lots better places in Queens to stay. Desk person sits behind a large window, so immediately you feel this is an unsafe place. Not very hospitable staff - I had to yell for the desk clerk when I came back down to ask a question and waited about 5 minutes. I am a Best Western rewards member and nothing was done for me - no special check-in time, no bottle of water.... When I mentioned this to the clerk, he acted like he had no idea what I was referring to. This hotel sits on the Van Wyck Expressway - no soundproofing, so you hear all the highway noise all night long (it's NYC - so there's traffic all night). I had a king size bed in a very small room. Bathroom was so small the door wouldn't open all the way - they had to mount the towel rack in such a way that the door hits it. Not very clean. A lot of painting touch-up work needed on walls. Dropped ceiling in bathroom was disgusting. Breakfast in a basement room with no windows - very dank. Good things: bed was comfortable, there's free (but limited) parking in their lot, and it is close to the subway.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your review. Our apologies for not exceeding your expectations. Best Western reward members should always be acknowledged. We will conduct an investigation on who checked you in and who was on shift that day and make corrective actions. As for anything special like the things you mentioned, early check in, bottled water, We do allow early check in if requested and will depend if there will be any room available upon arrival. Unfortunately, We do not provide the free bottled water in rooms for our property but, we do have vending machines where you can get some. I will make sure to let the GM be aware of your suggestions and concerns. Thank you for choosing Best Western Jamaica Inn, Have a great day. Sincerely, Alfie

Good location to JFK however a shuttle service would be a great amenity to include for guests. Breakfast area and the variety and quality of food provided was good. Room was changed after we complained of smoke filled scent and was a reasonable size and good amenities for NYC. Business center seems very old and a bit neglected very dusty. Front desk clerk was very unattentive - never mentioned our room number or internet connection instructions, did not provide directions to room or even indicate where the elevator is located.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. Your feedback regarding the front desk clerk will be investigated and and will make sure to provide corrective actions for the benefit of all future and returning guests. Thank you for choosing Best Western Jamaica Inn, Have a great day. Sincerely, Alfie

Booked 1 night as my flight was arriving late and I didn't want to commute home. It was a major disappointment. Basement room was a decent size however the rug was tattered and filthy, the A/C was broken and stunk, the bathroom tub soap dispenser was a mess, burn holes and scrapes on the furniture. The front desk staff were sympathetic but the hotel was fully booked so I couldn't be moved. They gave me the email address of the manager (R. Torres) who I emailed with photos of the condition of the room- the emails were delivered but not responded to. I didn't expect it to be nice but I was hoping it was clean... and it wasn't. Staff was polite and efficient despite being unable to solve the issues.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your review. Our apologies for not exceeding your expectations. Your feedback regarding the carpet, soap dispenser and ac is truly appreciated and will definitely make corrective actions. Thank you for choosing Best Western Jamaica Inn, Have a great day. Sincerely, Alfie

We booked a night here after a problem with our flight back to the UK, as we arrived the taxi driver told us it wasn't a very safe area and not to be around the streets at night if possible, which had us quite concerned but in all honesty we had no issue. The room was good enough for a night or two, there was a coffee machine, microwave and fridge. As we had booked last minute we had a basement room but it had a huge hot tub! It's a shame it didn't look a bit cleaner but I gave it a clean before using it. The main bathroom was clean, the bedding and bed were fine except for the pillows which could do with replacing now as they're just a big lump of small lumps. There was a huge gap under our room door which made the room very noisy to be in as every sound just comes right in to the room. The breakfast was really nice, there's a waffle maker which makes perfect waffles, plus other bits of hot food, cereals and fruit. There was plenty of seating so it wasn't cramped at all. If it wasn't for the couple of negative points I would've rated it higher, the whole place just needs a bit of TLC as it looks like it's not been touched since the 80's.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We appreciate all the feedback (tub and pillows and door gap) that you have provided and will surely make corrective actions. We are actually in the process of a major renovation as the planning stage is already ongoing. As for the taxi drivers wrong information about the area. Our property is situated in a safe neighborhood. Guests comes in and out as the metro station which is a 5-7 minute walk from us is running 24/7. Thank you for choosing Best Western Jamaica Inn, Sincerely, Alfie

The room was small but comfortable. It had a Fridge and Microwave. The Wi-Fi was good. There is the F Train about 10 minutes walk away. It takes about 45 minutes to get to 42bnd street. It is about 20 minutes to JFK Airport. The breakfast was good. We arrived around 11am and we got to our room immediately. They let us stay until 1pm for checkout. Very good service.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly glad you enjoyed your stay with us. We hope you get to visit again soon. Thank you for choosing Best Western Jamaica Inn Sincerely, Alfie

We stayed for a night with kids to catch up the plane from JFK. The location is excellent for JFK and employees are trying very hard to be nice. Everything else is literally horrible. Room looked like dump, it was not clean and smelled like rotten carpet. I told front desk about and they told me to turn on AC to remove the smell. I turned on AC and it was so noisy that we had hard time to go to sleep. I usually dont put any reviews (negative even more) but next day when I was driving for 4 hours was sleepy, that pissed me off. If you have to stay in this hotel, check the room a head of time. They may have better rooms.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your review. Our apologies for not exceeding your expectations. Your feedback regarding the carpet smell and ac noise is truly appreciated and will definitely make corrective actions. Thank you for choosing Best Western Jamaica Inn, Have a great day. Sincerely, Alfie

Nice stay comfortable bed and very clean .Good location . close to the airport .Staff very kind and friendly .Breakfast was great .Fresh fruit and a comfortable space to dine . would defiantly recommend to stay

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review of our property. We are glad you enjoyed your stay with us. We do hope you get to visit us again soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Not very pretty to look at but the check in was great, room was clean & comfortable. Only 10 min's to JFK. If you're looking for no frills, close to airport and resonably priced. Check in was great. Bed was huge & comfortable enough. Bathroom clean! This is your place!

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad that you enjoyed your brief stay with us. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Rooms are somehow outdated. No restaurants in close walking distance - 20+ minutes to get to a reasonable restaurant / sports-bar. Area seems to be save, also confirmed by the receptionist. Some rooms are in the souterrain: Probably quiter but no view.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your review. We appreciate your feedback regarding restaurants in the area. We do have a lot that is walking distance but no sports bar that is close to the property. For a high-end restaurants and sports bar, most are 1 to 1.5 miles away. Thank you for choosing Best Western Jamaica Inn Sincerely, Alfie

No frills, but clean & comfortable. Great location for transportation, Subway/Train Stations/Highways/Airports. It is along the busy Van Wyck expressway so there is traffic noise. Breakfast is quite good for a free continental breakfast.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We appreciate your feedback regarding your stay. Thank you for choosing Best Western Jamaica Inn Sincerely, Alfie

Chose this place for a short, late night parkling and rest stop on the way to JFK for early morning flight. As far as the straegic location to JFK and free parking go, it did the job. Rooms were realtively clean (aside from thick layer of dust on the heavy, old curtains), but tiny, dated and unpleasant furnishsings and bathroom. But since I chose this for a stopover not a leisure stay would still would have rated it four stars-- if it weren't for the ridiculously loud, clanking old HVAC unit that sounded like a jackhammer and made it very hard to sleep. Finally gave up and turned it off for some silence (well aside from the constant highway noise). Overall not a great option even for an overnight. Cheap but that's about it.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your review. Your feedback regarding the curtains and hvac is truly appreciated and will definitely make corrective actions. Thank you for choosing Best Western Jamaica Inn, Have a great day. Sincerely, Alfie

Booked hotel very last minute as a overnight airport stay. Very small basic reception and out room was a few doors away on the ground floor. Pleasantly surprised with are room which was a decent size. A little dated but very clean and very comfy beds. Nice size bathroom with complementary toiletries and plenty of towels for the four of us. Price included breakfast which is always a bonus. Breakfast room was small but clean. Lady was constantly topping up the food which consisted of fruit, yoghurts, bread, pastries, eggs, sausage & fresh make your own waffles. Reception were lovely and friendly. All in all a pleasant stay. Taxi from JFK to hotel was $20and from hotel to Times Square was $65.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad you enjoyed your brief stay with us. We do hope you get to visit again in the future. Thank you for choosing Best Western Jamaica Inn, Sincerely, Alfie

If like me you don't know if you need jfk or la gaurdia airport this is right between the two. Basic,safe, clean and friendly. Good breakfast, gym, business centre, amenities nearby inc car hire, eateries etc

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review of our property. We are glad you enjoyed your stay with us. We do hope you get to visit us again soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

We stayed one night. Free parking is available and we used Ubers to get to our family's home from there. The front desk staff was very pleasant, hotel hallways clean, rooms were very clean, beds very comfortable, bedding and towels very nice, nice shower with plenty of hot water and breakfast was delicious and provided many choices. Its right off Queens Blvd and 678 so easy to get almost anywhere in the area. The only thing that kept me from giving this a 5 was the noise level at night. We heard tvs and conversations and, since we wanted to get to bed early for an early morning start, it was annoying. But, if you bring some ear plugs, that should help.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review of our property. We are glad you enjoyed your stay with us. We do hope you get to visit us again soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

I decided to stay here the night before i left NY as i had a early plan. It was great - excellent WIFI, I could make my own waffles in the morning. A shuttle every hour on the half hour - so convenient and made sure there was no stress at all.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review of our property. We are glad you enjoyed your stay with us. We do hope you get to visit us again soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

The location of the Hotel is good for overnight stays if you are doing an overnigh connection as it is close to both JFK and LGA airports. The lift in the building though is not very user friendly. It could only take me and my baby stroller alone, I could not even add my luggage.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Hotel is convenient and clean and staff is very polite and helpful. An unexpected highlight is the continental breakfast run by a kind and professional woman named Uma. She puts care and attention into everything she does which elevates the entire experience. Being on the road and traveling from place to place can be alienating and it makes a big difference when someone shows a little bit of genuine care for you - makes it feel like home! Thanks Uma.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. I will surely share with Uma and the rest of the staff of your commendation. We are really glad you enjoyed your stay with us.We hope to see you again soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

I suppose one of the cheapest hotel close to JFK. The front staff was polite, room clean. You get what you pay off. I had to leave really early in the morning so didn't experience breakfast. The Grab & Go was thoughtful.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. Thank you for choosing Best Western Jamaica Inn Sincerely, Alfie

Due to winter storm i was forced to find a hotel..Being a regular at BW i selected this as closest one to JFK. Very high price....Good breakfast but no variety. NiCe staff...Decent rooms and free internet was fast

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad you enjoyed your brief stay with us. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Great place close to a lot of places to eat grocery stores and the subway stations Briarwood 10 minutes or Jamaica Van Wick 10 minutes walking both take you everywhere, 45 minutes to Time's Square.Very safe area.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review of our property. We are glad you enjoyed your stay with us. We do hope you get to visit us again soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

The cleaning service are very punctual and they are very speedy, tidy and consistent at what they do. Also, one particular staff member, Uma, who prepares breakfast, is especially dependable every morning to be ready to serve every guest to her fullest. She not only provides exceptional catering but is always on time every morning which we may take for granted. Overall, she's definitely a cornerstone that upholds Best Western's services. Thank you Staff.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We will inform Uma and the rest of the staff of your commendations. Uma is truly a gem for us. Thank you for choosing Best Western Jamaica Inn Have a prosperous New Year. Sincerely, Alfie

Overall I had a good experience at this hotel. The staff was kind, friendly and helpful. The room was clean and had a microwave and a refrigerator. The room I was in was very small but I've grown to expect that in the city. I was grateful that it included free parking. In addition it included complimentary breakfast however I left early and did not get to eat breakfast therefore, I cannot comment on the quality of the breakfast. However, at checkout the employee was sympathetic and offered me some water bottles and complimentary snack bars which was very thoughtful. There's also a local supermarket walking distance and some other grocery stores. My only complaint was that I was disappointed that there were no HD channels so the picture quality was pretty horrible. The room had a Vizio TV and I own Vizio TVs so I know that they make good quality TVs but for some reason the hotel did not offer any HD channels. This may not matter to other people but I'm a big TV watcher so for me, they lost lost some points for that. Oh and one more thing, it is also conveniently located walking distance from the E train station.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad you enjoyed your brief stay with us. I will inform Sunny of your commendation. As for the HD channels. We are in the process of having it installed and hopefully available soon. Thank you for choosing Best Western Jamaica Inn. Happy Holidays! Sincerely, Alfie

Nice and clean, breakfast was awesome! Eggs/ make your own waffles ?? cozy and warm bed! Acces to subway walking , 30 Minutes to the city in subway, nice stay recommended I stay for 1 night and was all what I want it for a reasonable price!

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are happy you enjoyed your brief stay with us. Thank you for choosing Best Western Jamaica Inn. Happy Holidays! Sincerely, Alfie

I stayed at this hotel from Nov. 30th- Dec.4th, and what a nice stay we had. From the time I entered the door, I received excellent service. The room was very nice and had a coffee machine with ample coffee. The bathroom was spotless and well stocked with towels. The breakfast was very filling, and included everything from waffles you make in a waffle iron to healthy options of fruit and yogurt. The cleaning lady was on point and made sure your room was taken care of. This hotel is close to the subway, and it's about a 30 minute sunway ride to Manhattan or downtown. This hotel offered everything I look for in a NY hotel. I'll definately stay here on my next trip to NY. So enjoyable. Note: If you want to take your breakfast to your room, take the brown tray from your room(the one by the coffeemaker with the packets of coffee on it), put your breakfast items on the tray and carry it up to your room. Note: There is a restaurant nearby called Flagship where the service is excellent. Note: There is a snack machine on the first floor, right behind the soda vending machine.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly happy that you enjoyed your recent stay with us. Thank you for choosing Best Western Jamaica Inn Happy Holidays! Sincerely, Alfie

We have stayed here often. This time we got a room with a smaller tv. Also, the heater had no thermostat, so we were either too hot or too cold. And the fridge made a ticking sound. The rooms all have great photos of NYC.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your review. We appreciate the feedback that you mentioned. We will check on the thermostat and the ticking sound from the fridge and will make corrective actions. We sincerely appreciate you staying with us always. Thank you for always choosing Best Western Jamaica Inn. Sincerely, Alfie

Best features: free parking and complimentary breakfast. The room was cramped. With a king sized bed, chair, wardrobe, and desk there was very little space to walk around. There was no closet and the wardrobe had very had little space to hang up clothes. Fortunately the stay was short.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We truly appreciate your feedback. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

For anyone not from the city who is nervous about where to stay in the Jamaica area of Queens this is the place. We are small town people not used to the hustle bustle of the city and were a little frightened about staying in this area. After staying here for two nights I can highly recommend this hotel to everyone. We were here for a family wedding and there were many other guests staying here also. All of the people I spoke to had a very positive experience. I can also speak to the quality of the soundproofing, I heard that there was an after wedding party that went on in the hotel until the wee hours of the morning and we did not hear a thing. Staff were all friendly and extremely helpful.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are truly glad that you enjoyed your brief stay with us. We do hope you get to visit us again soon. Thank you for choosing Best Western Jamaica Inn Sincerely, Alfie

Average stay, good proximity to JFK, small rooms, rude night staff, nightmare parking, nice layout, helpful housekeeping staff, moderate noise, decent bed. I don't know that I'm going to stay here again but I would recommend it for a night.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. On behalf of everyone, My sincerest apologies for the action of the front desk. We will investigate on who was on shift that night and make corrective actions to ensure it does not happen to anyone in the future. We truly appreciate your feedback. Thank you for choosing Best Western Jamaica Inn Sincerely, Alfie

We stayed for 5 days. Since we used to have breakfast and go for sight seeing most of our interaction was with Uma Ji who used to serve buffet breakfast.She was very polite and very efficient in her duties which left a lasting impression on us.We liked the hotel and would always want to stay there .

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your wonderful review. We are glad you enjoyed your stay with us. We will surely let Uma know of your commendation. She is truly a gem for us. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Housekeeping staff was very nice, polite and accommodating. However, this location is likely is better equipped for a 1-night stay. My company booked me for multiple nights and staff did not seem accustomed/equipped to address my requests/questions as a long-term lodger. Actually, the front desk attendant that was typically on duty when I would depart and return each day, was often on his cell phone, appeared pre-occupied, and found my questions/requests humorous (i.e.g., I have a 12-night stay, which floor is your laundry room, my room should have 2 beds). The attendant actually laughed...out loud. The motel also had a very strong pungent scent -- likely some type of air cleaner. Room was very small/tight...again for a one-night stay okay...but for a long-term stay uncomfortable.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We appreciate your feedback regarding the front desk. We will investigate and make corrective actions. Thank you for choosing Best Western Jamaica inn Sincerely, Alfie

We stayed here one night since we had an early morning flight from JFK. We stayed in room 412. It was a small corner room with one king sized bed. They have complimentary breakfast, but the selection was not that good or plenty. The breakfast room was on the SC floor (basement) and it was really crammed since there was a large group eating breakfast at the same time like us. Free parking is available. Not sure if we would stay again but for one night - it was good enough.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your review. e truly appreciate your feedback. We do hope that you would consider staying with us again in the future. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

stayed at this hotel for one night due to my flight cancellation (so had to book at the last minute). Room was very clean and surprisingly quiet. No frills, but all I wanted after hours of sitting at the airport was clean bed and shower. The room had a motion sensor that made a little noise every time I moved, which I though was little creepy, but otherwise, I had no complaints.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We will look into the sensors that you mentioned and make corrective actions for future guests. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

convenient location as near jfk airport. direct access to manhattan/time square as well to jfk via subway. rooms are clean but beds and space are a little small for family of four with teenage kids. although located next to a freeway, there is hardly any traffic noise during the night.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We hope you can visit us again soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

This hotel has always been my "Go to" place to stay when visiting NYC. It has a great location for my business needs. Its free parking is extremely important to me. It is a small, but excellent hotel that has everything you need to enjoy your stay in the city. It is located in a safe neighborhood and has good restaurants within walking distance. The staff is excellent, especially Alfie at the front counter. He's always there for me when I need him for answers and recommendations. Simply stated, I highly recommend this hotel!

BW_33141, General Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad that you always enjoy your brief stay with us. I will inform Alfie of your commendation. We look forward to seeing you again soon. Thank you for always choosing to stay with Best Western Jamaica Inn. Sincerely, Rey

I've stayed at this hotel twice the past 12 mo, once last Nov and again this Sept. Always great service and room is always very clean. Great location and awesome value for location. I travel alot so it's great when you have a great find like this!

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad that you always enjoy your brief stay with us. Thank you for always choosing to stay with Best Western Jamaica Inn. Sincerely, Alfie

I enjoyed my stay at the Best Western Jamaica Inn while vacationing in NYC. While I only stayed there one night, the staff was very accommodating and the room was clean. I had no problems during check in or check out and the internet worked great. The bed was comfortable and I would likely stay here again in the future.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We look forward to your next visit. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

This hotel is at a perfect location near the E subway train that will get you to the World Trade center for all of your sight-seeing needs. You can also ride the train to & from JFK airport. It's in a nice and quiet neighborhood. The room was good and clean with a very comfortable bed. Internet worked fine & the breakfast was decent. I had very speedy check-in and check-out, too.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We look forward to your next visit. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

At checkin, was asked to put a tag in my car to keep it from being towed. Was promised a "grab n go" (fruit) upon early am depature: did not happen. Asked for a receipt: impossible, but was promised an email receipt: did not happen. Don't offer things you don't plan to follow up with.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Greetings, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We really do require guest to put the parking tag in the car as we have an independent towing company that goes around 3 to 4 times the whole day and tows cars without it. The grab and go should be provided to all guests checking out from 6:00 am to 7:00 am as the breakfast bar is open at 7:00 am. As for the email receipt, We will investigate on why it was not sent to you as requested. We do remember you calling yesterday and have requested for it and while on the phone you did mention that you still have not received it. We sent it through fax as a work around and have reported the issue to our PMS support. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Alfie

Yes it is close to the airport but our room on the C level was dark and the carpet was stained and there were uneven ridges on the floor as if the joists were starting to poke through. One plus is that it is only 2 blocks to a subway station that allows your to escape to downtown NYC for a few hours inexpensively.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Alfie

This hotel is a ittle shabby but is very clean. Although the rooms.are small ,they have everything you need in them. Typical hotel breakfast, good parking and about 5 city blocks from subway. We would stay here again if needed a clean hotel at a reasonal price.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We look forward to your next visit. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Stayed one night for an early flight out of JFK. Clean, quiet, well kept and service was prompt, efficient and courteous. Was offered a first floor room, which we thought might be noisy due to street noise, but room was very quiet. Asked for a wake-up call because alarm on phone doesn't always work AND wasn't sure if we set the alarm clock provided, so just as a third back up, which worked BEST!! Would definitely recommend staying if you have a need to.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We look forward to your next visit. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Pleasant employees, good breakfasts, clean rooms, quiet even though next to an expressway. Near food places or food deliveries. Parking area. Free exercise room if you have time to use it. A little pricey was my only complaint.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We look forward to your next visit. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Great overnight stay after picking up my car from JFK long term parking after a long, tiring flight. Easy to find / good parking. 20 minutes from airport. Friendly helpful staff. Grocery store closeby.

I always stay at this hotel, but this last say was terrible, the bed was very uncomfortable, woke up with lost of aches and pains, room was cold, extremely noisy, with running water, flushing, drilling etc. odd noises.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely, Alfie

Easy access to subway and friendly and helpful staff. Breakfast was fine, rooms were comfortable and clean. Easy to get from the airport. Had plenty of brochures available on what to do in New York. I would stay there again for sure if we were going to U.S. Open tennis championships in the future.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad you enjoyed your brief stay with us. We will be looking forward to seeing you again next year for the US open championship. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Room was quiet, but small. Good breakfast. Since our luggage was in Timbuktu, they were very helpful providing basics to get us through the night. No complaints about the staff or cleanliness. Inexpensive for the area, and available at midnight! About a $20.00 cab ride from JFK. Served its purpose for us.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We do hope we get the opportunity to be of service to you again in the future. Thank you for choosing Best western Jamaica Inn. Sincerely, Alfie

Overall, I had a pleasant stay at the Best Western Jamaica Inn. The check in was simple and the room was clean. I felt safe in the hotel and the breakfast was good. I stayed there for an event at Citi Field. Going to the event was no problem! The uber was cheap and we arrived easily. However, getting back to the hotel is another story! Taxis and ubers are nonexistent and if you are taking the subway, you need to transfer to a bus. I recommend you research and know your route before leaving as it can be tiring and frustrating trying to return. The location is also not the easiest if you want to leave Queens throughout the day. Subways are available but know where they are as staff were uncertain of routes when we asked. Apart from that, it was a pleasant stay.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We do appreciate the feedback regarding our staff knowledge with regards to transportation/directions. We will make corrective actions for future guests. Thank you for choosing Best Western Jamaica Inn Sincerely, Alfie

Every we visit NY we stay here. We love the location since its close to family members. Also the breakfast menu is a another reason. Sometime we ask for a late checkout and there is never any problem. When we call for a reservation the staff is always courteous. Also the rooms are always clean and neat.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. Thank you for always choosing to stay with us. We truly appreciate it a lot. We look forward to seeing you again soon. Sincerely, Alfie

We were at that hotel because we had a flight from JFK. It is very close the hotel. At the arrival the guy in duty at the reception was more focused on his handy that to provide information. Breakfast was very poor. The size of the room was fine, but it smelt no very well.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will investigate on who was on shift and will make corrective actions to prevent the same issue from happening again. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Alfie

Not the best location. Near to subway station F Fair service Fair rooms and fair beds Fair breakfast Free Parking Around the hotel there is Dominos pizza KFC and Mcdonalds Driving to manhatten will take 1 hour

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Alfie

The hotel is near a express way, and the rooms are not well insonorized. So you hesr thevtraffic all night long. But as it is about 5miles from JFK it can be a useful spot if you need to early at JFK.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Greetings, Thank you for your kind review. We will check on the concern you mentioned. We do hope you can visit us again in the future. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Great price, good service, friendly and helpful staff, great location. I stay at this hotel every time I come to NY.Wonderful large parking lot. Short drive to both LaGuardia and JFK airport. Easy access to the subway to go into the City.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad that you enjoyed your stay with us. We do hope you can visit us again in the future. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

We found the room clean with plenty of amenities such as towels, pillows, blankets, etc. The air conditioner was great! The shower was hot with a strong water flow. Staff was friendly and very helpful. The only down side to our stay was the location didn't seem like a safe neighborhood, but we didn't need to walk anywhere so it wasn't a deciding factor when booking this hotel.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad that you enjoyed your stay with us. We do hope you can visit us again in the future. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Found the neighborhood to be ok. The room was comfortable but small for 2 queen beds. It was close enough to Citi Field to drive for the Classic East concert. Check in and check out were easy as we had reservations. All the staff was professional and courteous. Breakfast times were good and the food was good. Overall it was a pleasant stay.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad that you enjoyed your stay with us. We do hope you can visit us again in the future. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

I want to thank the staff at this location for providing a clean hotel inside and out! My family and I stayed here for 5 days and could not be happier. The location, parking and convenience is also great. Overall, I was very satisfied with my stay here and would recommend it to others. When I return to the New York area, there's a great chance I will return o the Best Western in Jamaica! Thanks again.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad you enjoyed your brief stay with us. I will make our staff gets to be acknowledged for providing you great service. we do hope you visit us again. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

The hotel is reasonably priced and accessible to both JFK and Manhattan. We got a cab from JFK which cost $21 although you could get the subway which would cheaper. The nearest subway is Jamaica Van Wyck which is a 5-10 minute walk from the hotel. This subway is also accessible for disabled visitors with a lift (we have a wheelchair). The hotel is clean and staff are very helpful, Uma in the breakfast area ensures there are lots of items including sausage,eggs, toast, croissant, waffles, yoghurt, fruit etc - a really good choice for a complementary breakfast! Yes the hotel is a little dated but it is perfectly adequate as you are not in it long. It has a business centre and fitness room. It does take about 45 minutes on the subway to get to Manhattan (world Trade Centre) but provided you travel outside rush hour you can usually get seated. At $33 for a 7 day pass transport is reasonable. Locally the Flagship diner (3 minute walk from hotel) is fantastic for food - lots of choice and good food. The area felt safe to walk around with a supermarket and shops near by. All in all a great choice to visit NY without spending an absolute fortune.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad you enjoyed your brief stay with us. I will make sure Uma and the rest of our staff gets to be acknowledged for providing you great service. we do hope you visit us again. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Great, affordable place to stay while visiting New York City. The hotel is near subway, parking is included, and the rooms are very comfortable! Close to the subway in a pretty safe, nice part of town.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are happy that you enjoyed your stay with us. We hope you will get the chance to visit again soon. Thank you again for choosing Best Western Jamaica Inn. Sincerely, Alfie

The Best Western Jamaica Inn was a nice, inexpensive hotel with comfortable, clean rooms and good beds. For the price and it's location in NYC, it can't be beat. The WiFi was good and they offered decent TV. It's a five minute walk from nearby subway stations (Jamaica Van Wyck and Briarwood stations). There are also a row of restaurants and grocery/convenience stores not too far away. I found the Jamaica Queens area to be very run down and not the most pleasant but this hotel was an exception. Breakfast consisted of donuts, yogurt, fruit (apples and bananas), cereal, muffins, croissant rolls, eggs, sausage, and toast. That's pretty good compared to most places. The staff was very friendly and courteous whenever we made a request. Very good hotel! Just wish it were closer to Manhattan.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad that you enjoyed your stay with us. We do hope you can visit us again in the future. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

This BW checked all boxes. Inexpensive hotel close to JFK. Staff were efficient and friendly. Decor could use some updating as everything feels like it's from the 1980's. Subway stn close by. Overall very good value. Recommend.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Greetings, Thank you for your kind review. We sincerely appreciate your feedback. We are glad you enjoyed your brief stay with us. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

We spent one night here after arriving on an evening international flight and before heading down to Manhattan the following morning. The hotel is situated near several train stations, with good connections. There are several restaurants nearby within easy walking distance. The room was clean and comfortable with free wifi. Breakfast was excellent I must agree with previous comments praising Ms Uma, she did a wonderful job. Everything was well stocked and fresh, no issue with the coffee machine either. Overall a great stay, we wouldn't hesitate to return.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, We are truly glad you enjoyed your brief stay with us. We will let Uma know of your commendation. She really is doing an awesome job for all our guests. Thank you for your kind review and choosing Best Western Jamaica Inn. SIncerely, Alfie

The hotel was clean enough and the front desk folk friendly, but when we had some questions about the area, they were not able to answer. (Questions included asking how to get to the nearby train station, so nothing too strange.) Another quibble, which seems minor, but which was actually a problem, was with breakfast. They have a fancy coffee maker in the breakfast room, which sounds lovely, but it makes only one cup at a time and it takes a few minutes to reheat between cups. When the breakfast room is full and everyone wants coffee or hot water, it means the wait is interminable. For this reason alone, I would not return there. I'll put up with a lot, but I want my coffee with breakfast!

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Greetings, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are already in the process of replacing the current coffee machine to a much reliable one. Sincerely, Alfie

This is the second time I have stayed for nearly a week in this hotel with a large group from Texas! Our rooms are always clean and neat! We LOVE Miss Uma in the breakfast room!! She keeps everything nicely stocked and hot and is very helpful with anything you need!! She works very hard is a tremendous asset to this hotel!!!

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We will inform Uma of your commendation. She is truly a gem for us. We look forward to your next visit. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

I had 2 rooms on the same floor. Oneroom needed work cleaning the carpet and the shower. The other room was clean. Breakfast was in a sub cellar adjacent to a sweaty work out room. Breakfast was best part of stay. Parking is limited, and the adjacent hotel empties their garbage at 1:30 am at night. Yes, I told both the hotel and Best Western customer service that they had to check this place out. Traffic is horrendous that whole weekend from Friday through Sunday night. Looking at the posts on this property I assume I was the only individual who had their eyes open for evaluations to submit on property, or they were all first floor rooms. Expensive also

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Greetings, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely, Alfie

I have stayed in this hotel 5 times from March 2016 to July 2017. Twice as a group of 2, three times as a LARGE group (33, 15, 30). An older hotel that has been completely redone and is constantly maintained to the highest standards. Front desk staff very courteous. Room staff does a consistently good job. However, for our groups, the best part has been the complimentary breakfast every day (hint: go to breakfast early. It's good and will get crowded - it IS NYC). Located halfway between JFK and LaGuardia, it is also 1/4 mile from 2 subway stations, making travel of groups MUCH easier. This is a gem of a value. We will be returning...

The people are really friendly the area is convenient the breakfast is the best part I always wait till the doors open and I see Miss Uma's smiling face she always says hello and is always a joy I only stay here for my length stay in New York city

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We will inform Uma of your commendation. She is truly a gem for us. We look forward to your next visit. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Shuttle from-to JFK. Very close to the airport. One can take the train to Manhattan or even all the way to Newark. Nice people and fair service. Don't forget to subscribe to the Rewards Program! I think they also have AAA discounts!!

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hi, Thank you for your kind review. We are glad you enjoyed your brief stay with us. Yes being a BW rewards member will earn you points and a free night or merchandises in the future. Thank you for choosing BEST WESTERN Jamaica Inn. Sincerely, Alfie

Overall, this place did the job, but you should go there with the right expectations. I would rate the overall accommodation below what you would expect at a normal Best Western; but with that said, this place is at the right price if you just want a place to rest your head, park your car and as a bonus, free breakfast. Pros: Free Wifi: This hotel has one of THE BEST Wifi service we have seen in hotels and this includes the higher end hotels. There was no limit on number of devices and we had no problems streaming videos and music. We were connected automatically for the 4 nights after first login. If you need reliable wifi service, this place earns bonus points for that! Really nice staff. We had a couple of issues, and they were both taken care of as promised by staff. Breakfast area attendant Uma, in particular, was very friendly and helpful. Free breakfast. Breakfast area was well maintained, kudos to Uma. I was there for 4 mornings and not once did I feel like anything was not stocked. The area was clean, lots of selection, overall, very good breakfast. Healthy options such as hard boiled eggs, yogurt, milk, fruits, instant oatmeal were available, as well as some treat breakfast items such as waffles, muffins, and donuts. Hot items included sausages and scrambled eggs. Fitness room. Although small, it was well kept. Plenty of towels and water provided. If you just want to do some weights and cardio, it will work. The machines are old Life Fitness equipment, but they work. Location: It was convenient for attending a convention at St. John's University. It was close enough that we were able to go back and forth. We did not utilize the subway station but we did see where it was located and it is indeed very convenient. Easy access to highway and lots of food options if you are willing to walk a little bit. Free parking - we parked on ground level each night and the area was well lit. Cons: The place is dated and the carpet looks old and dirty. The bathroom counter space is almost non existent. Toilet flushes very hard, make sure you close the lid before flushing. Items in the room do not look very clean, the alarm clock looks like it needs to be wiped down or replaced. Some of the electrical outlets are old and if you put your charger in, it just falls out. Overall, if you are not a neat freak and do want to save some money, this hotel may just work for you. A couple of tips: bring some wipes and if you are sensitive to noise, bring ear plugs. The windows are very thin and the street noise may bother some.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We appreciate your feedback regarding the carpet, electrical outlets and the dusty alarm clock. I will inform the front desk staff and Uma of your commendation. We hope you get a chance to visit us again soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

I've stayed here three times now. It's no frills, but it's clean and convenient. The staff are really helpful and friendly. There's a great diner, Flagship, and a grocery store just a block and a half away on Queens Bvd, and good public transportation nearby. So this a very attractive place to stay in NYC on a budget.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hi, Thank you for your kind review. We truly appreciate your continued patronage. We l;ook forward to your next visit soon. Thank you again for always choosing Best Western Jamaica Inn. Sincerely, Alfie

This is a reasonably priced hotel, well located in Jamaica Walking distance from couple of Ny-Subway stations. The hotel is few hundred meters away from Briarwood Van Wyck Blbd exit on 678 to JFK airport. Sunoco gas station is just behind the hotel JFK Air-train connects to Jamaica station which is 0.8 miles away from the hotel. Overall I find it best place from connectivity point of view. Two Queen Bed room was clean, enough space for four adults. Enough parking space considering busy Jamaica. Area around appears to be safe, we walked to subway and food joints nearby. Morning breakfast is sumptuous, staff is cordial. The leady in-charge of breakfast room ( Uma) was really caring. Overall I find it best choice for future trips.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We will inform Uma of your commendation. She is truly a gem for us. We do hope you get to visit us again in the future. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

We lodged here for one night and had a pleasant experience. This is a convenient place between JFK and LGA airports. Had a good breakfast in the morning. Met a lady with the name "Uma" who is one of the hotel staff. She was very kind to us, and helped us in preparation of the breakfast. A very kind and helpful lady. She went out of the way to serve my family. God bless her!

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We will inform Uma of your commendation. She is truly a gem for us. We do hope you get to visit us again in the future. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Rooms were clean. Best working jacuzzi of any I've used. Close to Belmont Racetrack. Several different eateries near the hotel. Staff was courteous. Close to major highways. just watch which way you walk on Queens Blvd.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We do hope you get to visit us again in the future. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

This Best Western is conveniently located near JFK airport. My room was reasonably priced, clean, quiet, and well appointed, the staff very friendly and helpful, and a car service arrived less than 10 minutes after the desk clerk made the call. I highly recommend this hotel; after trying several others near JFK this will be my first choice from now on!

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad you enjoyed your stay with us. We look forward to your visit soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

The Hotel is a little old but very clean and comfortable. The area was fun as I had never been to NY before. The morning breakfast was always hot and fresh with plenty for all the guests thanks to Uma! She was friendly, helpful and very patient with our large group. The Hotel staff recommended some restaurants for us to try and we loved them. The Flagship Diner (in easy walking distance) has great food and the manager and staff really pampered us.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We will inform Uma of your commendation. She is truly a gem for us. We will inform the front desk staff as well. We do hope you get to visit us again in the future. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

The staff were all very kind and helpful. All of the staff were smiling and very polite. The breakfasts provided there very good. The dining room was very clean and well stocked.Uma the breakfast staff person was great at making sure the food was kept up, warm and available. Uma was also very friendly as well as polite. My granddaughter has special needs and tends to spills from time to time. When this would occur Uma would immediately come over to clean the mess up, telling us not to worry about it at all. I am grateful for her patience and care. I could not have asked for a better stay. The room was very clean and well kept. The front desk staff were also very friendly and helpful as well. I will definitely be referring my family and friends to this hotel in the future. I will also stay at this hotel in the future.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We will inform Uma of your commendation. She is truly a gem for us. I will inform the front desk staff as well. We look forward to your future visit. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

My husband and I have stayed in this hotel for several years. The staff here are very helpfull and kind,it's alawys nice to see they retain their staff so you see friendly familiar faces, especially Mrs. Lima the lady in charge of breakfast. She always has a smile and warm welcome for me and everything's clean and stocked! The bedrooms and all areas in this hotel are clean!

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We will inform our staff of your commendation. It's always a pleasure serving you. We look forward to your visit soon. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

We arrive late here but the reception is working quite fast, so we got our room in the speed of light. The room is quite small but we get it as it's in NYC. Subway station is only 5-min walking distance. Actually the best part is that we enjoyed our breakfast so much. Would recommend if you want to stay a couple of nights in NYC.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad that you enjoyed your brief stay with us. We do hope you get the chance to visit us again soon. Thank you again for choosing Best Western Jamaica Inn Sincerely, Alfie

We had a great stay at Best Western Jamaica. They were very easy to work with and were completely non discriminatory to yhe special needs members of our family and were great about the service dog as well. I was espwcially impressed with Uma, who was the hot breakfast attendant. She was always cheerful, patient and friendly. One morning while I was in the breakfast room there was a disgruntled guest who became very confrontational with her and made some very rude comments repeatedly. She continuously went out of her way to try to ammend the situation and make him happy to no avail. During the confrontation she went out of her way to avoid arguing and dealt with the situation very humbly. The front desk attendants were also friendly and helpful. They were easy to work with and made great suggestions for local food. Over all we had a great stay, and we would definitely stay again.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are truly glad you enjoyed your stay with us. We will inform Uma of your commendation. She is truly a gem for us. We do hope you get to visit us again in the future. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

The place was ok but didn't realize there was no shuttle, however we were able to get a Lift fairily quickly. Just FYI our experience with Lift has been much BETTER than our uber experience. They do have some restaurants within a few blocks & a small grocery store, to pick up essentials.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, We appreciate your kind review. Thank you as well for sharing your experiences with regards to Uber and Lift. We thank you again for choosing Best Western Jamaica Inn. Sincerely, Alfie

A Clean Hotel , with Pleasant staff. Its Inexpensive, with Breakfast included. All rooms are smoke free. Close to JFK airport, subway, Bus and expressway. It Needs more parking space, other than that no complaints.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We appreciate your feedback regarding the parking space. We are not sure if someone informed you about our basement parking. We are glad you enjoyed your brief stay with us. Thank you for choosing Best Western Jamaica Inn. Kind regards, Alfie

Thai hire was dirty. I found hair in my shower AND black hair on my "clean" towels. Gross!!!!! I could only imagaine how "clean" everything else was... I do not recommend this hotel at all. The staff during the day was not helpful with my needs.

If you have to leave home to travel to NYC ...THE PLACE TO STAY IS HERE THE BEST WESTERN JAMAICA INN Uma at the breakfast room is a lovely lady with a smile and a good morning every day. Front desk guys are the best in town the ladies that work on the floors are ladies and keep the place fresh and clean. Great place to stay after long day or short day .

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are glad you enjoyed your brief stay with us. I will make sure Uma and the front desk staff gets to be acknowledged for providing you great service. we do hope you visit us again. Thank you for choosing Best Western Jamaica Inn. Sincerely, Alfie

Uma was the best, great food and service. Very nice woman and great to talk to. The food was ready promptly at 7 and was delicious, thank you! Rooms were basic but the bed and pillows were comfortable.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We will surely commend Uma for doing a great job. Thank you for choosing Best Western Jamaica Jamaica Inn. Sincerely,

Very good experience the room was nice and clean.All the amites worked properly from the refrigerator ,microwave and television set very comfortable experience I would recommend this hotel to any and everybody

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are happy that you enjoyed your brief stay with us. Thank you for choosing Best Western Jamaica Inn We hope to see you again soon. Sincerely, Alfie

Important directional advice: I checked 3 different GPS systems on this (Apple, Google & Subaru) and NOT ONE distinguished between the Van Wick Expressway (note the address of this property) and the SERVICE ROAD to the Van Wick that this hotel sits on. It's easy to get lost! Once you find it, the parking here is a little haphazard, but everything else is OK for a budget hotel. The breakfast was simple but not bad; the fitness room sufficient. We stayed on the C floor (and C did stand for cellar) but it was ok.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We truly appreciate your feedback. We are not sure why there was difficulty in searching for the address. Thank you for choosing to stay with us. Sincerely, Alfie

We travel in and out of JFK quite a bit. My experiences with budget hotels in and around the area are mixed at best. Compared to others, this is better than most. I am going to preface this by saying, by the time we checked into out hotel is was the end of 3 flights over the course of close to 20 hours. I will also say that they have exceptional customer service, The gentleman at the front desk when we arrived after a very long day of travel, was very friendly, very service minded, and made the check in very easy. Checking out was quick and efficient. First the Positives: The room is fine, and when we arrived it appeared clean. It has all the basics you need to survive for a night or two. Hair dryer, coffee maker, ironing board and iron. Wifi is free and from what we could tell was fine. It is close to the airport, 10 or 20 minutes by taxi depending on the time of day and traffic. The breakfast was nice, they offer scrambled eggs (not sure if they are real or not), sausage patties, and then the normal continental breakfast. Overall a nice breakfast, most higher end hotels will not have warm food out as part of a continental. Now the negatives: When we woke up in the morning the room smelled of moldy water, after taking a closer look we noticed a small drip coming from the ceiling, appearing to be a leak from the roof. Then as we were packing up to leave to head to the airport, as we searched the room to ensure we had everything, we found a pastry on the floor, under the second bed. It had been there for a while. This tells me that although the room appears clean, it might not be as clean as you think. I did not bring this to the attention of the hotel because we were tired and in zombie mode as we left very early to endure another 8 hours of travel. Overall we would stay there again, we will just be sure to inspect the room a little more thoroughly before accepting it.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We truly appreciate your feedback. We apologize for the incident about the pastry on the floor. We will make corrective actions to ensure that this does not happen again. Thank you for choosing to stay with us. Sincerely, Alfie

great stay and clean room. staff very helpful.location is clo and trucks on Van Wyck Exoprressway.se to f line train station. diner and other places to eat are closeby. Felt safe and secure, Lots of police in area, Gas staion located around the corner, Only fix would be to put in better quality windows to prevent some cold air entry and to reduce noise from cars

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are happy that you enjoyed your brief stay with us. We will look into the window drafts. Thank you for your input. Thank you for choosing Best Western Jamaica Inn We hope to see you again soon. Sincerely, Alfie

If you ever visit NYC and you don't want to stay in Manhattan or other areas, try considering this place because this place does really give you the best bang for the buck. It's very close to the airport, it has free parking spaces, and most importantly a fresh-warm and free breakfast every morning. The room I stayed was clean and it has all of the basic amenities that you can expect from a Best Western. However, asides all those nice things, be mindful that since this is a budget hotel, don't be surprised if you get a really small room and feel cramped once you're inside it. Also, it'd better if you are going to drive or rent a rental car in NYC because this place won't be convenient if you try to rely on the public transport.

BW_33141, Front Office Manager at Best Western Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are happy that you enjoyed your brief stay with us. Thank you for choosing Best Western Jamaica Inn We hope to see you again soon. Sincerely, Alfie

The hotel locates next to freeway to JFK, takes about 15-20 mins to the airport. However the hotel is old and small. Room is OK, wifi is good. The breakfast has many choices, including fruits and pancake. My room is closed to the road, not much noise from outside. The best is that parking is free if you have a rental car.

BW_33141, Front Office Manager at BEST WESTERN Jamaica Inn, responded to this review
Greetings, Thank you for your kind review. We are glad that your stay with us went well. Thank you for choosing Best Western Jamaica Inn Sincerely, Alfie

I stayed for a night before a flight and would stay there again. The rooms are smaller, typical of a budget hotel, but the room still provided a great guest experience. I did not, see an airport shuttle so I suspect taking an Uber or taxi will do. Pros: -Very clean -All walls and furniture were in great shape. -Plenty of natural light -Free breakfast area was inviting had plenty of selections. -Plenty of towels. Cons: none I could see. Items to note: No carpet in room, just tile. Bathroom was simple, but well designed. Me quedé una noche antes de un vuelo. Las habitaciones son más pequeñas, que es común de un hotel económico, pero todas las diferencias no impactaron mi estadía negativamente. No creo que haya transporte al aeropuerto, pero se puede tomar un Uber o taxi. -Cuartos limpios -muebles en buen estado -desayuno gratis tenía mucha variedad -Sufucientes toallas Nada negativo realmente.

BW_33141, Front Office Manager at BEST WESTERN Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are happy that you enjoyed your brief stay with us. Thank you for choosing Best Western Jamaica Inn We hope to see you again soon. Sincerely, Alfie

We use this hotel whenever we visit our daughter in Queens. Not that convenient to get into Manhattan but the free off street parking is a real plus. Not a fancy hotel but a good safe place if you are staying in the Queens or Brooklyn area.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Greetings, Thank you for your kind review. We are very happy that you always choose to stay with us. Sincerely, Alfie / FO

Overall it was a comfortable stay. Fresh breakfast, enough parking, right next to subway station (5-6 min walk). Lady in the breakfast area, Uma was more than helpful and provided us with the best breakfast.

Rey T, Front Office Manager at BEST WESTERN Jamaica Inn, responded to this review
Greetings, Thank you for your kind review. We are glad you had a good stay with us. We always try our best for all of our guests. Thank you for choosing to stay with us. Sincerely, Alfie /Front office

Good location, neighborhood is fine. LOTS of restaurants of great variety - Italian, Indian, Chinese, Peruvian, fish, Spanish & American, a diner around the corner...& they all deliver. Will be using the JFK shuttle in the am. Room is a good size, yeah there are some street sounds, but hat is what I expect in NYC. It is not too bad. Staff very friendly. Clean. Cabs come quickly, but if you are not hauling tons of stuff, there are lots of busses & the subway, of course. I would stay here again.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Greetings, Thank you for your kind review. We unfortunately do not have a shuttle that can take you to and from JFK airport. It is still under review by management. We are glad that your stay with us went well. Sincerely, Alfie/Front office

Upon check in was Told they have no veins or pack n plays. So simply put nowhere for my baby to sleep! The room was dirty. Crumbs all over the floor. Shower pressure was awful. Front desk was no help. Told us to park below and we and t to go but cones were in the way so we had to call. He came out and moved the cones. He probably shouldn't have because the parking garage was like a dungeon. Anyone could walk in there, hijack your car or disassemble it for parts and no one would even know. So we came up and parked outside the hotel where there were actual lights. The hotel smells overall and is a dingy mess. Can't believe I spent $150 on this dump. Stay away.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Greetings, We are currently investigating on who was on duty when you checked in. We do have baby cribs upon request on a first come first serve basis. Our basement parking is a secure parking and well lit and we do have video cameras and a security that goes around the parking lot during the night. We apologize for you feeling bad staying with us. Sincerely, Alfie/Front Office

The hotel is very convenient for when you want to spend your last day in New York. The airport is very close, around 15 min by car (if there is not too much traffic ;-). The hotel staff is very helpful! The rooms are clean and the breakfast is good enough to start the day. We enjoyed staying here!

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We are happy you enjoyed your brief stay with us. Thank you for choosing Best Western Jamaica Inn Sincerely, Alfie / FO

We always stay at this hotel. The location is perfect for us. we like the breakfast which is good, and the staff there is helpful. Also we like there because there is a frig and microwave in the room.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Hello, Thank you for your kind review. Thank you for always choosing to stay with us. We truly appreciate your review. Sincerely, Alfie /Front Office

This hotel is warm, comfortable, has friendly and accommodating staff. Fourty of us stayed for a 3 day business weekend without complaints. I would love to stay here again. Clean rooms, issues addressed promptly, no making of excuses. Very family and youth friendly.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Greetings, Thank you for your kind words and review. We are glad that you have enjoyed your stay with us. We look forward to be of service to your group again soon. Thank you for choosing BEST WESTERN Jamaica Inn. Sincerely, Alfie/Front Office

good overall experience......proximity to the JFK airport, location, commute to other places, room service, staff friendly,room cleanliness and on top of everything reasonable rates. It's recommended for late night halts to catch up early morning flights

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Greetings, Thank you for your kind review. We are glad you had a good stay with us. We always try our best for all of our guests. Thank you for choosing to stay with us. Sincerely, Alfie /Front office

Bring a mattress pad here... I could feel the springs through it like an old couch. NOT what I have come to expect at the Best Western chain! Had I been able to locate another room nearby at the time I would have switched hotels!

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Greetings, Thank you for providing us the feedback regarding the bed. We apologize for the inconvenience. Had we known of your discomfort with the bed, We would have offered you to transfer to a different room. We hope that you would be able to give us another chance in the future. Sincerely, Alfie /Front Office

room was clean, staff friendly. close to jfk airport about 15-20 min by taxi. 5 min walk to subway and about an hour on subway to manhattan. breakfast was reasonable. the hotel have so good eating places close by. seemed a safe area

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Greetings, Thank you for your kind words. We sincerely appreciate the good review you gave us. sincerely, Alfie / Front office

Good hotel, decent accommodations. The rooms are a good size for a NY hotel, and the prices tend to be lower than other nearby hotels. Our room was quiet, and the beds very comfortable. The bathroom was clean and well-appointed. There was plenty of space to store clothing. The hotel offers free breakfast, but our flight was very early in the morning so we weren't able to stay for the 7:00 breakfast start time.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Hello, Thank you for your kind review. Thank you for choosing to stay with us. We truly appreciate your review. Sincerely, Alfie /Front Office

We stayed for 8 nights in October for our NYC vacation, and overall it was a very good stay. 130$ per night is way too much for a 2* hotel in Queens, which is 30-50 mins by subway from the city, depends on where you go on Manhattan. Real price is more around 70-80 per night. 15 mins from subway, the area is a bit sketchy in the evening since there is no light on part of the road around subway station. Room itself is very comfortable, very nice bed and bathroom with a bath tub. After walking 20+ km every day it is nice for relaxation. Room was very clean and well cleaned. Staff is nice, especially Andrew and Uma. Breakfast is very nice, very filling. We would come back again if do not find better deal closer to the city.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Greetings, Thank you for your kind review. The hotel rates are based per season. Spring to fall season is the busiest season which is why rates of hotels in the area are generally high. We are glad that you enjoyed staying with us. Thank you for choosing BEST WESTERN Jamaica Inn. Alfie/Front Office

Nice hotel at a reasonable rate in NYC. Almost equal distance from LGA and JFK airports.Friendly staff and hot breakfast . Free Wifi and a fitness room for standard exercises.Recommend this Hotel for a short business trip near the area.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Greetings, Thank you for your kind words and review. We look forward to your future stay with us. We are glad you enjoyed your brief stay with us. Sincerely, Alfie /Front Office

I stayed here on my trips to NYC over the past 5 years. I am a NY'er so I know the good, bad and ugly parts of Queens. I do like the microwave and fridge in the room. The parking is not great at all especially if the SHORT STAY MOTEL JETS INN is having a busy night. They try to split the parking between the two, but very hard to do. Street Parking is not great either as there is a large apartment building across the street from the hotel. There is a good Diner - Flag ship and to get a NY Bodega Breakfast a place called Spiros ( they deliver ) is also down the block. If you are not use to the noise of street cars/horns honking or just the hustle n bustle of NY bring ear plugs.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Greetings. Thank you for your kind review and feedback . We will look into the parking issue. We have a security every night to guide guests arriving late in our parking area. We do have basement parking as well. We do hope you visit us again. Sincerely, Alfie/Front Office

The hotel was very nice, there were clean rooms, and the staff was very nice and helpful especially Uma in the breakfast room, she was very friendly and welcoming. Also a very nice hotel to stay with family on a vacation.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Hello, Thank you for your kind words and review. We are glad you enjoyed your stay with us. We hope to see you soon. Kind regards, Alfie/ FO

Excellent location and great service. Whenever we travel to New York we choose to stay at Best Western in Jamaica, NY. It is right in our comfort zone and we are so familiar with the area. It backs up to Queens blvd with easy access to the subway, busses, restaurants and shopping. For the last 12 years we have always stayed there whenever in New York. The only time I was not able to stay with them was after Sandy.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Greetings, Thank you for your kind review. We thank you for your continued patronage. We look forward to your next visit. Sincerely, Alfie/FD

I love this hotel! Its clean, easily accessible from both major NYC airports, walking distance from public transportation, offers free parking, decent complimentary breakfast and most of all, quite affordable.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Hello, Thank you for your kind words. We are glad you enjoyed your stay with us. Thank you for choosing us. We look forward to your next visit. Sincerely, Alfie/Front Office

I have nothing bad to say about this hotel (except maybe the cold scrambled eggs and sausage, but then again nobody's perfect, that's what the microwave is for). My room was clean, housekeeping was friendly; sorry i couldn't tip more. The only downside to staying here is that not much shopping around, so having a car is vital. There's a lovely Christian store around the corner, a diner within walking distance and basic needs shops - like a pharmacy and a so-called 99c and up store. There is no airport shuttle however, so be prepared to pay for a cab if you need to get to the airport.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Hello, Thank you for your kind review. We will check on why the scrambled eggs and sausage patties were cold. Thank you and we hope you visit us again soon. Sincerely, Alfie /Front office

The staff was very helpful and kind. Made us feel comfortable and welcomed. Assisted in printing a document my daughter needed for moving into her University. Assisted us with question pertaining to the area since it was our first time in New York.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Hello, Thank you for your kind words. It will always be our pleasure to provide you the best customer service we can. We hope to see you again soon. Sincerely, Alfie/ Front Office

The room service staff is very friendly, however, the higher authorities are very rude and nosy. The rooms were clean, they provide nice breakfast and the breakfast lady was also very nice. It's just the management people were rude, it's very bothering. Otherwise it's a nice hotel for a week stay.

Awesome staff at the hotel, very good internet, nice rooms size, very clean, close to two subways line , 35 minutes away from Manhattan , nice parking area inside and outside, very good breakfast , very close to two main airports but the most important, was the service provided by the general manager Mr. rey A. Torres taking very good care of all guests during our stay !!!! Thank you again !!!!

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Thank you for your kind words and great review. It was a pleasure having you here. We look forward to your next visit. Take care. Sincerely, Rey

Hotel is in great need of renovation but the rooms were clean, good size and comfortable. Breakfast was good, just recommending some potatoes, but I had a great stay and will do it again on my next NY trip.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Thank you for your kind review. We will look into the concern you provided. We sincerely appreciate your feedback. We hope you visit us again soon. kind regards, Alfie /FO

Nice efficient hotel; very good location; very good breakfast; great room; friendly and helpful staff; professional and error-free handling of reservation and check-in/check-out; very good value for money. Appreciate free parking. Will recommend to friends/family. Force of water in shower and A/C unit noise level could have been improved.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Thank you for your feedback and kind review. We will look into the water pressure and how we can improve on minimizing the noise. Kind regards, Alfie/FO

After 30 hours of international travel and the Delta computer crisis, Uma was the best part of our stay. She was in charge of breakfast. She was friendly and helpful. In fact, the entire staff could not have done more to make our staff (while brief) comfortable and enjoyable.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Hello, Thank you for your kind words and review. We truly appreciate you choosing us. Uma is very thankful for your commendation. Kind regards, Alfie /Front Office

The Hotel was very clean, the A/C worked very well and the pillows and beds were great! Being away from home is hard sometimes when you don't have the comfort of home. We enjoyed the breakfast, loved the staff and the beds, pillows and room were very clean and comfortable. A+ for this location! Briarwood Cafe was great, Key Foods was across the street if we needed anything and Dominos was right there for pickup. Great coffee and breakfast was a bonus!

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Thank you for your kind review. We do hope you visit us again soon. Kind regards, Alfie/FO

It is a simple but well taken care of hotel with everything you need without being fancy. There was a variety of selections for breakfast, but what we liked best was the waffles and Umas' friendly smile. It is close to the subway (5 min walk) but the ride to Manhattan takes 30-45 min, depending on if you get an express train or not.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Thank you for your review and we look forward to your next visit. Kind Regards,

I stayed here for a week while visiting for work and was very pleased with my stay. The hotel had free parking, a huge surprise to me, and also had several good breakfast options in the morning. It's a short walk to the F and E lines, convenient for getting to Manhattan and the other boroughs and is nearby some pretty good food options. This hotel was a huge treat for the cheap price I paid for my stay. I would definitely recommend it, and will likely stay here again if and when I return to NYC for work.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Thank you for your kind review. We do hope you visit us again soon. Kind regards, Alfie/FO

Perfect place to stay with a group. Free WI FI, Free parking, free breakfast. Location is close to subway, restaurants, groceries, gas station, staff are helpful and friendly. Rooms are a little small but clean and neat, beds are comfortable. We stayed 5 nights and had good service the whole time.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Thank you. We look forward to your next visit. Kind Regards,

My church group & I stayed here for a full week & were extremely pleased. No problems. The staff does go out of their way for you. I spoke to Alfie several times before arriving & he was always accommodating & helpful. Sonny was there when we checked in & through our first weekend there & again top notch staff. The beds are comfy, the a/c is a great relief when coming back from a full hot day out! It is about 10 mins walking away from train or bus. Breakfast is great: scrambled eggs, sausage, cinnamon or regular waffles, sliced american cheese, yogurt, bagels & cream cheese, toast & jelly, OJ, apple juice, special hot coffee beverages, fruit, & more. The breakfast lady is also so very nice & will do whatever she can to make your breakfast time just what you need to start your day. Entire building is very clean. There is enough parking. Just a very enjoyable time & we thank God we had such a super place to come back to after sharing Jesus Christ through our missions trip there. Super great!

Rey T, Front Office Manager at BEST WESTERN Jamaica Inn, responded to this review
Hello, Thank you for your kind words. We hope you decide to stay with us again soon. It has been a pleasure for us having your group here. Have a great day, Alfie

I thoroughly enjoyed my stay at this hotel. It was very close to the venue to which I attended a function. Parking was adequate. The bed was very comfortable and the bathroom was very big. I would be very happy to stay here again.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Thank you. We look forward to your next visit. Kind regards, Alfie/FD

This motel was moderate for NYC travel because metro station is nearby and parking lot is very spacious and around this motel was very safe. However, I didn't sleep because of very loud highway noise. If you are sensitive about noise, Avoid this motel. But, I could sleep from the second night since I was so much tired of hard travel in NYC. This motel is very good unless you have noise problem.

Rey T, General Manager at BEST WESTERN Jamaica Inn, responded to this review
Thank you for your comments. We look forward to your next visit. Kind regards, Alfie/FD

stayed at this hotel multiple times when traveling, it's about 10 mins from JFK airport. The rooms are clean and the staff are friendly, they offered free parking which is a plus. try to get the rooms in the back as the hotel is facing a major highway.

The room is small, but overall it was clean, close to subways, breakfast was good. I will definitely stay here again. Free Parking, Free Breakfast that's hard to find in NY. Lady name Uma, was great keeping on top of the breakfast area, she is a caring person. A hard working lady.

Wifi free and good. Room size small for three. Toilet looks clean, towels without smell. Amenities available. Shower with water flow good. Pillow, mattress and blanket ok. Air conditioner functioning well. Location good. breakfast ok. Housekeeping ok. Hotel staffs' attitude are good. Free parking.

This is my first experience of having to leave a room deposit placed on my credit card before checking in. I was quite uncomfortable with this especially without prior notice from Best Western when making this reservation. What would have happen if I only had enough $ to cover the room and not the deposit? For me, this adds up to poor customer service and a lack of consideration for people who travel.

From checkin to checkout I was extrememly satisfied with the staff and conditions during my stay. I will certainly be staying here again on my next stay in Queens. The breakfast offering is great - the fruit was fresh and the coffee tasty.

Great value, location was good, room was clean and adequate. Breakfast and free on site parking are a bonus especially in New York City area.Staff was courteous and helpful.Only draw back was some nearby expressway road noise filtering into room.

The hotel staff was very friendly and helpful. Nice presentation and clean all around. The continental breakfast had a good number of options. Overall, I recommend this hotel. The internet speed could be improved.

Really clean hotel at a great price, I would highly recommend a stay there. Rooms are clean and modern. Hotel is quiet and well managed with a very friendly staff. A good deal of parking for a New York hotel

Staying two nights here. Overall, I have no complaint. Two thumps up for letting me check in early. My flight arrived early at 10:00 AM and I smoothly checked in. Free breakfast is not really fantastic but what you pay is what you get. Room is okay. Overall, it's a okay hotel.

The staff was helpful. The room was not as spacious as the description, I think the tripadvisor description is not true. The air condition is really old and make tremendous noise, but I had to use it because if you open the window the traffic noise is even worse. But the bath is super clean and the bed is very big and comfortable. I probably won't stay there again though as there is no JFK airport shuttle comes nearby. You have to spend extra 20 USD to get there. I arrive very late at night due to the fly. There is no grocery store to get food. Only a small petro shop that sell crisps. The hotel didn't provide drinking water. You have to get your water from machine. I think it is not very nice at such late night.

The staff here is amazing!! They make you feel like family. The hotel is located right off the highway or a short walk from the subway. Great Location!! Great Price!! This was our first time in New York and I am glad we stayed here. They made our stay more pleasant. Would definitely stay here again!!

While my family and I were visiting New York City, we stayed at BEST WESTERN - Jamaica Inn. The room provided for us was comfortable and had everything we needed. They also had a breakfast bar, which was well stocked and had a wide variety as well as maps and brochures that provided helpful suggestions for where to go. The staff there are pleasant and polite like Mr. Alfie of the Front Desk. Not only was he pleasant and polite, he was helpful, friendly, and accommodating.

friendly and clean hotel, close to JFK airport and few steps to subway E - 30 minutes to city centre. Rooms are usual, clean bathrooms. Only thing is they do not provide baby cots... Breakfast is sufficient, the woman there treated our 1-year old boy like her own, he got what he wanted and what was not on the table usualy. Thank you for that!

I have stayed at this hotel in the past, and have found the location convenient. The subway is within walking distance and close to restaurants. Alfie checked me in and out this time and I found him to be friendly, efficient and very helpful. The room was small but clean and adequate, the internet worked well, and the breakfast was very good, The attendant (I didn't get her name) was friendly and efficient and attentive to keep filling items when near empty. The housekeeping staff were also friendly. If you are looking for a hotel that is convenient and the prices are lower than a hotel in New York, and a friendly atmosphere, this would be the place to stay in Queens.

It's a pretty good room and bed for what you pay, and even if it's in Queens, if you want to visit Manhattan you'll get there in a 30-40 min subway ride. The staff was quite friendly and helpful. Basic gym appreciated. Breakfast was felt as low-quality and could be improved.

. Very good room,clean,good sanitary,good breakfast and very friendly and helpfull staff With the Subway E line station on a five minute walking distance(jamaica-van Wyck) This hotel is anvery good alternative for visitors who don`t like to pay the price for an hotel in the city and yet be there in half an Hour

The staff and accommodations were excellent. Location was great close to the airport, Manhattan & St Johns University. Rooms were clean. Breakfast was nice and had fresh fruit. nice area with lots of restaurants . The clerk offered menus and recommended the ones that had delivery options

Great way to save money on a New York stay despite a forty mnute subway ride to Downtown. Free parking and a quiet night . Great staff and friendly atmosphere made for a peasurable stay. The hotel has fulfilled my needs for a New York trip.

A lot of work and other resources have been put to good use in making the hotel look good.The amenities are in excellent working condition and the face lift is excellent. Nice color combinations. The location is also good and the hotel staff are very helpful and warm

Everything was good compare to the paid price. I would definetly go back to the hotel more often if the windows were better and blocked the noise coming from the highway. People were great and helpfull. The hotel is a little far from the city but if you know your way using the subway, you are max 30-45 min to Manhattan... not bad in NYC. Close to JFK was also a good deal for us.

We had a wedding Sunday night at Russos on the bay, hotel,was 10 min. Away hotel was clean, staff was friendly, breakfast buffet was clean and kept full all morning, we had a Very pleasant stay, would recomend this hotel

I had an emergency trip to New York in April 2016 and I needed a place to stay as I was traveling alone I wanted to be close to where my son lives we found the Best Western on the VanWyk it was a great choice very convenient to the subway bus, shops and a great diner all within walking distance it was very clean very safe place to stay I'm really glad I found it. The Price was excellent!

The room is nice and comfortable, with the essential needs. One of the highlights of this hotel is the breakfast bar: well stocked and maintained by Miss Uma who is attentive to stock and taste of the visitors as well as courteous and polite.

The staff of this hotel are exceptionally friendly and accommodating. The rooms are comfortable and quiet and the bed mattress was of good quality - made for a great night sleep. Ample shower pressure and nice bathroom. The best part though I have to admit is the breakfast where I enjoyed my homemade waffle, yummy eggs, surprisingly good coffee, yogurt (they even had the good Greek kind) and a nice variety of cereal, juice, and fruits. The location is convenient and easy to find and get to. I will definitely stay here again.

This was our first visit to New York and we chose this hotel as it was fairly close to JFK and had convenient surroundings. The drive from the airport to the hotel was about 15 minutes and once we got there, we were greeted by a friendly hotel clerk who checked us in very swiftly. We stayed on the fourth and highest floor of the hotel and once we got in the room, there was indeed a slight smell of smoke but as time went on, this was no longer noticeable. The bathroom was a decent size, the beds were pretty comfortable and the layout of the room was nice. The microwave that was available was really convenient. The electrical sockets seem like they need replacing as they are pretty loose. One moment you're charging your phone, the next moment the charger is on the floor. The channel selection for the TV could have been better but this wasn't a big deal as this was pretty much just a place to sleep. Housekeeping was good and the rooms were always kept clean. Breakfast in the morning was pretty good as it had a good bit to choose from which ranged from juices, coffee, tee, eggs, sausages, different types of bread, bagels, pastries, different types of cereals and a good selection of fruits and yogurts. It was pretty much everything you need from a continental breakfast. Uma, the breakfast room staff member was really friendly and kind. She was always willing to help in any way possible. This hotel has a really good location with regards to the subway station, shopping, and restaurants. Queens Center Mall is a 20 minute drive away and that mall is really nice. The Briarwood Van Wyck subway station is a 5 minute walk away and so are restaurants like the Flagship Diner, Subway, Domino's, McDonalds, KFC, Wendy's, and Dunkin' Donuts. There were also a variety of grocery stores nearby. Heading into NYC was fairly easy as well due to this nearby subway station. Through communicating with MTA representatives, getting into the city was a good experience and took about 30 or 40 minutes. Overall, it was a good experience and I would recommend this hotel as somewhere to stay if you are looking for a cheaper option.

Great hotel for a visit in NYC. The subway is located 10 minutes away. Clean rooms, friendly staff, especially Uma in the breakfast room. There's a Walmart and Starbucks at Jamaica Station, one subway station to JFK and LIRR.

Nice rooms and courtieus staff. Breakfast was good and the breakfast attendant Uma was very courtieus, helpful and took good care of the guests. House keeping also did a good job. Overall a good experience.

Quick access to all and great room for the price (if you pre- pay). Check in was easy, Staff very helpful. Room size, not to big but decent and clean. Loved that the room had a Jacuzzi (didn't use it this time).

I'm must say I was pleased with my stay the room was clean the bed was very comfortable the bathroom was spotless I was on a short trip visiting friends and it was very comfortable I would definitely. Stay again .it close to restaurants and shopping

The Jamaica Queens Best Western has very friendly staff, nice clean rooms with good showers, and tasty breakfast (I love the waffle maker - yummy!). I found my stay to be very quiet and relaxing and enjoyed the movie channels and free WIFI. Would definitely stay again.

It was close to Saint John's where our daughter attends. It was close in proximity to NYC. All in all, we will be back. The room was clean. The fitness center had one treadmill, bike and elliptical. No free weights.

When ever we travel to NY we always stay at this Best Western Hotel. The rooms are clean and the staff is always helpful. Plus their is always plenty of parking. And breakfast is very nice. We always try to visit the breakfast room to see what on the menu.

Good hotel not bad clean not far from subway,, breakfast service very good especially the women she called amu very helpful and friendly.. But breakfast food same every day we need update and more variety.. The hotel price are reasonable more than manhattan for sure

My wife and I always stay here when we visit NYC. Close to the air train and the subway stops. Breakfast was great, the breakfast help was great also. We are familiar with the neighborhood and know the local restaurants and stores within walking distance.

My wife and I have spent many times here because it is familiar and close to the Air train and subway. Free waffles for breakfast is a plus. All the employees were friendly.(especially the breakfast worker).

We stayed in this hotel on 19th March. We liked the room and especially the breakfast. The breakfast was served hot by Uma who was polite and very kind .Good location. Easy access to subway .Easy drive to Statue of Liberty.The room was small but neat.

We liked the hotel for its cleanliness, friendly/professional staff with ample parking. It is accessible to most freeways and JFK is not far either. We checked at other places and this hotel was $18-20 less for the same dates, would recommend this to anyone.

Check in was simple and quick. The room was clean & the internet worked perfectly fine. There are various channels available on the T.V. Breakfast is available. Everthing was pracically great during my stay.

Staff attentive to meet any of the guest needs. Rooms have free internet, refrigerators and microwaves. Free parking available. room temperature controlled by the guest. The cable could have more channels to chose from.

I booked one night to surprise my husband and to escape the routine , I expected less because of the price but the truth is that I was surprised. The breakfast was good and the room was very quite. The staff was very nice and helpful, a wonderful check in experience.

Hotel was comfortable. Housekeeping did not come one day out of 4 days.Hotel breakfast was good and plentiful. Would recommend that the ceiling tiles be replaced and they showed water stains throughout the hotel.

I will always stay here. It's clean, staff is friendly and helpful, continental breakfast is good, and prices are decent. This was my 4th stay here, and I'm happy to say I wasn't disappointed. Very happy with my stay.

I booked this hotel for a night while waiting for a long layover at the airport. After booking, I wish I would have just stayed at the airport. The place I booked it from said it offered shuttle service, I get there and they don't. They are undergoing construction so the whole lobby area is blocked off and you have to walk around the hotel to get into the back. Not ideal when you have luggage or are in a hurry. The location of the place was hard for the Uber driver to pick us up from the next morning. The heat didn't work in the room at all, actually the window wouldn't even completely close. There was a cockroach in my room (granted, this didn't bother me since it happens often in NYC). The ONLY good thing about the room was the bed was super comfy and I was able to sleep quickly so at least I didn't have to stay awake to let the crappyness of the room bother me. It may be fine for a cheap overnight stay, but would I recommend it? Definitely not.

My mother has stayed at this location for 3 weeks due to a family health emergency at a nearby hospital. As stressful and disheartening as the situation is, we find comfort in the hotel's staff. Over the past few weeks, everyone here has rallied behind and supported my mother with their prayers, compassion, and care. Being from out of town, we would've never expected the support from the team here. Every morning, my mother is greeted by Uma, who manages the hotel's breakfast. She has been so kind, and sweet to my mother. Her words of support have been instrumental in making my mother feel welcomed and comfortable at a time of emergency. I'm so grateful for Uma, and the rest of the hotel staff's compassion and support in my family's time of need. Thank you so much.

ohh wow,.. i had been this hotel just before a month, hotel is nice with location,.. what worked out for me is a breakfast, A breakfast attendant lady was so professional with careful behaviour,.. also she look after each and every guest as they have may be more than six seven tables, but she is as nice as professional hotel does,... i would definitely like to go this place in future as i am planning g to go NY with family in next summer,...

This is an older hotel but very nicely kept. The staff was very pleasant and very courteous and addressed all my questions and concerns. I traveled to this hotel from VA. I stayed here the night before the Blizzard2016. I booked one night but at check-in I requested a second night. The staff was concern that I was going to stay another night in light of the upcoming storm. I took the staff's advice and stayed only one night. It was good advice. If I had stayed another night I would have been stranded for 3 additional nights. I would stay here again without question.

I stayed at this hotel for one night with my family. The hotel is conveniently located very near to the JFK Airport. The rooms are clean and free parking is available at the hotel. The breakfast is normal affair. A special mention for the lady who manages the breakfast buffet, she is very helpful and caring.

I cannot explain the professionalism from the staff at the Best Western. It is the only hotel in the New York area that is reasonable and clean. I have recommended this hotel to all of my family members and friends. I wish everyone could have the experience of staying at the Best Western hotel. No one is running down the hallways screaming and fighting. I felt safe while I was there and always have.

We enjoyed our stay at the hotel. the room was always clean and the staff was very friendly. I wouldn't go to breakfast if you feel awkward easily; the woman in charge of breakfast will pester you throughout your meal about filling out a survey about the food.

I have been in hotel Best Western Jamaica,in Queens ,New York till 12 th to 17 thDecember of 2015. My small bag with christmas gifts have been dissapeared ,but i am fine.But wheni recognized,that in1 th january my card has been used by somebody for toys in Brooklyn and Bronx i started to be mad. Iam in Europe from 17 th december 2015 and somebody used my ID from my credit card in 1 th january 2016 in NY. I wrote to hotel about this issue,what has been happened,but nobody answered me.So,i suppose,that only staff from reception of this hotel had time to use my ID and security number of my card..And my necles and gifts from my room were disappered also.I did receive any answer from managment of this hotel and only i have to make reservation by my no credit card ,but by my bank in future.

for the area it was an addiquate hotel - clean - modern enough - bathroom nice and modern beds very good - TV - cable - very modest - room need their electrical outlets replaced as the plugs fell out - enough outlets but need replacement do to wear.

The staff was very helpful, friendly and the hotel room was nice. When coming back in the hotel was right off the beaten path. Made driving easy, not far at all from shopping. Jamaica Avenue the best.

The hotel was very good. we enjoyed our stay. the breakfast was nice and the waiter staff was helpful. we can always find parking. The location is good since its on the expressway. we would recommend this hotel..

When in NY we always try to book this Hotel. We have been staying there whenever we come to NY except the year of the terrible 'Sandy" That was the only time that there was no availability. This hotel is close to public transportation with a short trip to NYC. Buses come buy frequently. Close to shopping area. It is always a pleasure to stay here. The service is very good. Just a very pleasant place to stay.

The overall stay was great. the marijuana smoking was a little uncomfortable at times. The staff told me that they cannot promise that there is no smoking marijuana in the Non Smoking rooms. I felt that was unacceptable. The Breakfast does not cater to people that do not eat pork buy products.

It's several minutes walk to subway (line E/F) and there is supermarket nearby as well as coffee shop / take out restaurant. I booked the place for a friend who is in NYC for US Open tennis tournament and stayed with her for two nights. From the hotel to Flushing was about 30-45 minutes subway ride (depending on which time of the day you travel), convenient enough with competitive price. I like that there is a microwave and a small fridge in the room, very helpful in summer! One thing though, the air conditioner is very loud so it might take a while to fall asleep at night... The staff there are very friendly. Breakfast is simple but acceptable. Parking is free so that's great, and the hotel is right by express way entrance.

I was satisfied with my stay at this hotel. Enjoyed New York City. However, I just was a little disappointed with the lack of curtsy and respect some of those who were staying in their respected rooms and smoking in a non-smoking room.

Very good place for the price we paid for the rooms. Very friendly staff. Enjoyed my stay with my friends. I would certainly comeback to this place. If you are planning to attend an event at citi field then this is a good place to stay

Each time I stay at this facility, I encounter a very professional front desk agent with wonderful communication skills and polite temperament. Whish quite refreshing after a long travel. The rooms are very clean and comfortable as well. The location is near High ways to get me to various destinations. The eateries are near by, making this hotel very convenient for me. Just a great place to stay.

Old hotel, old rooms. I appreciate the breakfast though. Is what you get for the price paid. If you plan to stay there, plan to take a taxi to move around or walk to the subway. The area is a bit sketchy. We stayed there just for a night before taking a plane out of JFK

I wanted an overnight stop close to JFK after picking up a rental car and thought this looked okay. The area is dodgy, the hotel tired and the rooms shabby. Free wifi as a Best Western member was the only real redeeming feature. Parking was limited and non-secure, while breakfast in the basement 'restaurant' was basic and largely unappealing. Overall I can't recommend it.

WE have stayed at Best Western, Jamaica Inn ,NY more than once. The price is right. plus the breakfast is always nice.The rooms are nice and clean. Whenever we are know we are visiting NY reservations are made at Best Western. Since we drive there is always parking. So we do not have to ride around looking for a place to park.

This property is advertised as a 'JFK area hotel' but they do not have a shuttle to and from the airport :(. It cost $25 to catch a yellow cab to the hotel, and we needed two cabs, so that added cost was not fun. The almost all of the front desk staff we encountered, and housekeeping staff were friendly and helpful. The breakfast room and exercise rooms are both tiny and underground, and stuffy. The breakfast food was typical egg-products, some sausage, bagels, sliced bread, and pastries, bananas and apples, juice from a machine, coffee and tea, etc. The hotel's hallways are very narrow. Rooms were functional, and the A/C worked nicely, but everything was older and not very pretty. Hotel is far from any restaurant, store, or interesting place to go. The subway was several blocks away. Walkable, but not super close. Hotel was not terrible, but for the price it still felt kinda disappointing.

I had many places to go in the Queens/Long Island area, and this was central for me.. Friendly staff and moderate cost were factors in my choice. I would stay again.. And there is a Greatkosher deli/restaurant nearby since 1945 (?) with outstanding pastrami too..

I had decided to change my hotel booking at short notice due to the deteriorating reviews of the New World Hotel in Chinatown. As it was so near my departure date my choice within my budget was limited. I was really pleased with my choice. Firstly the hotel is quite near JFK. It is within walking distance of the F & E train. The staff were helpful and knowledgeable. The breakfast was as advertised. I travel alone so felt secure in the room by myself.. The only time I felt concerned was walking back from Briarwood Van Wyck late in the evening as you have to walk along a deserted service road. It is much safer to use the E train station to Jamaica Van Wick. Nothing much to do in the area but the locals were friendly. The room was clean. I never managed to work out how to use the coffee maker ( I did not ask anyone) but the fridge and microwave in the room are useful. The water pressure was good and the hotel was not noisy. All in all a good choice

We went to New York city to see some shows and do some shopping. The hotels in Manhattan are fairly expensive. This hotel is convenient to a Metro station; 10 minutes walk.and a 40 minute subway ride to Manhattan Room was reasonable for New York prices. Breakfast was good.

I reserved a room for 2 nights here (Sept 19-20, 2015). Confirmation sent via email says NO NEED to call to confirm, so I trusted that I would come to a nice place to crash into after a long flight. When I got there at 1AM after a grueling 26 hours flight, I was just informed the system cancelled on me and there is nothing the receptionist can do about it because it automatically cancels out if unable to make a successful transaction through a guest's credit card (I don't understand why they claim they were unable to charge my card when I was able to use the same card for the hotel I found within the vicinity later on!) Despite my begging for consideration or some workaround (it was my first time in NY, I'm a woman, I was very tired, it was midnight and chilly outside at that!) this guy at the front desk never lifted a finger to dial any of his neighboring hotels' numbers to check if there could be any room for me. He just said his piece and then pretended I was not there. I walked from one hotel to another to find a place for me to rest. I found one at around 4am. Booking with Best Western is the dumbest decision I made.

Stayed here after a cruise as our flight left the next day. Staff were efficient and friendly. The room was small but adequate and clean. No airport noise. No room service but we were provided with several takeaway options which were cheap and delivered to our room. Shuttle to the airport was great.

The motel is located near JFK and very convenient to meet business associates at the air port. The parking is next to the motel. The rooms are sufficient size for an overnight stay. You've accidentally repeated some letters/characters. Please delete them and try again.

I have stayed at this hotel for weeks at a time with groups of youth that were in town for a missions trip. The first year, I had a youth get sick and the staff was INCREDIBLE in helping us. They kept asking how he was doing after he left. The breakfast was great and the lady who works down there has been a sweetheart. The rooms were great! No complaints- always clean. Location was great with the subway being 2-3 blocks away. A Dunkin Donuts is 2 blocks away as is a grocery store. Love this hotel

We chose this property because of its location to JFK. We had a morning flight and drove up from Annapolis the night before. Bullet proof glass at check in?? Ok i have never seen that at any hotel I have ever stayed in. Room was as promised with two queen beds but cleanliness was lacking. Bedding, carpet and bathroom all were well worn. Bathroom sink did not drain, We were there for less than 8 hours so we did not have management address it. I feel that housekeeping could have realized it did not drain during the room's last cleaning but chose to ignore the problem. We did notify the front desk at check out in hopes it will be fixed for the next guest. breakfast was also as promised with a number of choices. Unfortunately i would not go back nor can I recommend this property to fellow travelers