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Best Western Queens Court Hotel, Flushing

3.5/5  - basé sur 246 notations.
13351 39th Avenue, 11354-4432, Flushing, United States - See map

Choose this charming Flushing, New York hotel ideally located minutes away from La Guardia Airport, Shea Stadium and downtown Manhattan attractions. Welcome to the Best Western Queens Court Hotel, where guests will find friendly customer service, clean accommodations and easy access into downtown Manhattan, New York. This Flushing area hotel boasts well-appointed guest rooms, each featuring cable satellite television and high-speed Internet access. Additional amenities include a fitness center, business services and meeting facilities. Guests staying at the Best Western Queens Court Hotel will be close to a variety of local restaurants as well as the subway into downtown New York City. Guests can visit key New York attractions including Times Square, the Statue of Liberty and the Rockefeller Center. Less than two miles from this New York hotel, guests will be able to catch a Mets game at Shea Stadium or visit the USTA National Tennis Center, home of the U. S. Open. Visitors will also be able to enjoy a relaxing day touring the Queens Botanical Gardens or walking through the beautiful Flushing Meadows Park. The hotel also provides convenient access to St. John University, the Citifield Stadium and the Jacobs Javitz Convention Center. The friendly, helpful staff at the Best Western Queens Court Hotel is ready to ensure a fun-filled memorable stay in Flushing, New York. Make a reservation today and save! Enjoy your stay.

Best Western

Queens Court Hotel

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Hotel advantages

  • Safe deposit box
    Safe deposit box

Guest reviews

In partnership with tripadvisor fr
based on 246 guest reviews
NOTE ISSUED
Excellent
46
Very Good
86
Average
53
Poor
27
Terrible
34
REFER TO NOTICE
Business Business
41
Couples Couples
45
Family Family
93
Friends getaway Friends getaway
28
Solo travel Solo travel
27
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Clean, Quiet and Comfortable!"

4
12/09/2018

This hotel is located in Flushing near the Billie Jean King National Tennis Center and was a great location for our recent trip to NYC and the US Open. The rooms are on the small side, but tidy, clean and quiet. The hotel staff was always helpful and very friendly. There is no laundry service onsite, but we found a laundromat within a few blocks. The subway is just a block away and the Long Island Railroad is about two blocks away -- very convenient for getting around. The hotel is also near LaGuardia Airport and you can take the Q48 bus route to/from Terminal B, almost door to door for a couple of bucks. Free breakfast was somewhat disappointing, but included basic staples like coffee, bagels, pancakes, cereal, hard boiled eggs and yogurt. There are several great pastry/coffee shops and Asian restaurants all within a short walk from the hotel. The price was reasonable for NYC and the value of our stay was very good.

"My go to Hotel every year for the US Open"

5
08/09/2018

Amazing!!! easy walk to the Open(which is why I'm there). Fanny at the Front Desk is incredible!!! She(& Manager Frank) helped me out HUGE both this year & last. i got scammed by the booking site i used last year & drove from NH to the Hotel, only to find that there were 2 rooms in my name, but neither were paid for(although i DID already pay for the 1 i needed). they clearly could see i was in panic mode, as my credit card was on freeze due to suspicious activity in another country(due the to the travel site i used). they helped me sort it all out & in time for me to be able to relax for a bit before heading over to The Open for the night. and this year, they both recognized me from the last few years & Fanny especially was so friendly & welcoming! it's a nice feeling to be kind of a "regular" at a place that you only go to once a year. She got me in early & kindly printed out the Open schedule each day(for free). The other staff i dealt with were equally nice & helpful as well. and parking, considering the city, perfect! there's a LAZ garage right across the street. it's only $25 a day & safe/secure underground. it's technically on Roosevelt, but there's an elevator that takes you to the street level & you're looking right at the hotel. perfect! the hotel technically has 3 spots right out front for the same price, but those aren't always available. however, the hotel will give you an easy map to go around the block to get into the parking garage. rooms have always been clean, & because Fanny knows i drive all the way down from NH, she always gives me a quiet room away from the rest(bonus). i always find hotels a means to an end, in the sense that i'm there to do something else(in my case, the US Open). so i just need a quiet, comfortable place to crash in between my adventures in awesomeness w/good people there to help me out if needed & the Best Western Queens Court Hotel(w/Fanny & Frank) is definitely that!!!!

"Good hotel to stay for the US Open"

4
06/09/2018

Good hotel to stay for the US Open. 1 subway stop to the tennis center and the Flushing subway stop is around the corner from the hotel. The hotel is in Chinatown so lots of Chinese restaurants here. Hotel has ESPN and ESPN2 so you can watch the tennis on TV too. And there is free breakfast.

"Great spot for USOpen visit"

4
03/09/2018

The location was great for our trip to the USOpen, about a mile walk to the tennis center. The room was comfortable and clean. And being in Chinatown area provided easy access to shopping and eating. The only thing missing for what we wanted was onsite parking, but we found a lot about a block away.

"Stay away from the breakfast room!"

2
01/09/2018

Located in Chinatown, close to the Billie Jean King Tennis Center, that's the only reason to stay here. The free breakfast is a joke, the internet is so slow you won't use it. The check in process is unbelievably slow.

"Good value for money"

3
31/08/2018

Good price-benefit. The hotel is clean at the same time nothing special, but relatively cheap for NYC standards. Midst Chinatown in Queens. Unlike NYC standards there's cheap parking space on the streets.

"COMFY"

4
29/08/2018

Love the cleanliness of the room. Overall was really comfortable! The staff at checkout was really efficient, nice and friendly. Room amenities were great like fridge was provided (i stayed in their other rooms before and there wasn't any and this time when i had it, there was left over rice in their from previous staying customer...), cable tv was great, bathroom was spacious.

"Great Staff"

5
13/08/2018

We had 3 rooms here for a 30 day stay. Steven the manager was AWESOME in making sure that any request or need we had was met. His front staff on all shifts and all days were always pleasant and brightened your day with a smile. Our rooms were always clean and the beds slept very well. The cleaning staff I only met a few times but they too were always pleasant and smiling. They have a restaurant on site. I never ate there, but it was always busy. The motel location is great. I few minutes walk to Main Street, Shopping Malls and subway. Would stay again!

"I recommend!"

4
02/08/2018

Close from the subway station (7). Safe neighbourhood no matter what time you arrive, always vibrant, full of people walking. Duane reade next to the station, very convenient when arriving from manhattan. Skyview shopping complex with target, old navy, marshalls, applebees close by as well. When you leave the subway station to the street it is kind of dirty and crowded but I like it better than a desert place at night that makes me feel insecure. During the weekends when the subway schedule gets crazy we had no problem since Flushing is huge chinese community and the only train that goes there is the 7 train. So 7 train is always operational from grand central or times square. Good breakfast (yogurt, pancake, bagel, toaster, juices, mil, cereal). The only drawback (not hotels fault) is that once you leave to manhathan dont expect going to the hotel many times a day. It takes 1:30 trip. If you take the express train can be faster.

"One day in Little Asia"

4
31/07/2018

Located in a predominately Asian section of Flushing, the hotel was nice enough, the staff was friendly and helpful. Bed and bathroom were very clean. Room was very quiet. The breakfast was adequate but the breakfast room was kind of small. I ended up taking my breakfast back to my room to eat which was fine. The only drawback was our room was missing our smoke detector, wires were dangling from hole in ceiling, luckily there were no fires that night. Keeping my fingers crossed that our room was the exception! Lots of restaurants and markets within steps of hotel, the food was terrific where we dined close by.

"NY visit"

5
30/07/2018

This is an awesome hotel outside of downtown NY. Our family is traveling out East for 2 weeks and this was the best Best Western we stayed at. It was in a community that we had never experienced before but glad we did. It is in walking distance to subway station. It is on the end of the line, but subway was the way to go to get into NY. The hotel uses a parking garage, that was nice to know our car was in a secure garage and we didn't have to keep it on the street. The restaurant choices were amazing. On the day of our checkout, we wanted to go back into NY, they kept our luggage for us until we were ready to leave. Wonderful and helpful staff!!

"Queens BW"

4
19/07/2018

this hotel is in the Queens Chinatown so there's lots of AUTHENTIC Asian dining options. we actually skipped the hotel's free breakfast and went for some traditional Chinese food for that meal too. the hotel does not offer parking, but there are several garages less than 1 block away. the last stop on the #7 subway is 2 short blocks from the hotel so getting into Manhattan (or to Citi Field in our case) is quite easy. the room was fine, beds comfortable (a little stiffer than usual which we like). internet worked well. there's a fridge, but no microwave. we didn't use the TV.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi Jon: Thank you for the review. Do not worry, we will be putting in microwaves soon in all of our guest rooms Sincerely, Frank C

"Don not stay here!!"

1
18/07/2018

We recently spent a night at this hotel as we were in transit from Europe to Australia via NYC and this hotel seemed to be located centrally and not too far from La Guardia airport. The experience was very disappointing. My particular concern were the dirty sheets. When we went to go to bed there were stains on the sheets. I rang down to reception and asked for them to come an put clean sheets on the bed, when housekeeping arrived to do it he appeared not to speak English. He rang down to reception and spoke in Chinese to whoever was on the desk who then wished to speak to me and tell me the sheets were not dirty but they had just used too much bleach. As someone who does the washing I know that too much bleach doesn't cause the sort of stains that were on the sheets!! There was no apology, they really didn't care. To make matters worse I had organised for a parcel to be delivered to the hotel a few days prior to our check in. Because the parcel was in my name not my husbands they would not accept it and it was sent back. Our surname is the same so I cannot understand why they didn't just check that against the parcel delivery. I would not recommend this hotel to anyone. There are plenty of other options in the vicinty.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Dear Jenny: I am sorry to hear about your stay. Our rooms are checked thoroughly before we allow our guests to stay in the rooms. I will definitely look into the matter. The parcel is standard policy. We do not accept packages even if the surname is the same. Take my last name for example, Chen. How many people have that last name and we cannot afford to make those mistakes. If you sent an email about the parcel and the name change we would have logged that and gladly accept the parcel. We hope you understand and allow us to serve you again Thank you Sincerely, Frank C

"great place in flushing"

4
16/07/2018

Room was great for my wheelchair bound grandma.Breakfast was good and the refill the buffet. Fannie at the front desk helped us find the best restaurants and shops around, she was very friendly and helped accommodate all our needs.

"Great Location"

5
11/07/2018

Staff, room, breakfast & cleanliness were all excellent. A very warm welcome each day allowing for a pleasurable week. Near to restaurants, subway and Citi field. Making your stay amongst China Town people memorable.

"Mr"

5
03/07/2018

My family made an overnight trip to Flushing, NY to visit our friends and stayed at Best Western Queens Court Hotel. The hotel is clean and at a very convenient location. Good value for the price. The staff is very helpful, especially the one at the lobby counter whose name is Fannie. She was fantastic in helping us to check-in and check-out; giving many pointers in where are the good places to eat and shop; helping us with luggage and many others. She is very resourceful, friendly and energetic. She went out of her way in helping every guest. She has made our stay so enjoyable.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Good Afternoon Mr. Thank you for the review. I am glad to see that Fannie was able to help you throughout your stay with us. She is a real asset to the hotel and provides the customer care our guests deserve. We hope to see you again soon when you return to the area. Sincerely, Frank Chen

"Best place to stay in NYC"

5
01/07/2018

I love this place very clean rooms wonderful staff and in a very convenient location near amazing restaurants and 7 train to Manhattan. I've stayed here a few times this year and last year and every time it's nothing but amazing services

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi Meg: Thank you for the continued support of the hotel and being such a loyal customer. In this day and age loyalty is harder to obtain and I am glad we are able to repeatedly get yours. Once again, thank you Sincerely, Frank C

"Don't tell me this town aint got no heart! CitiField"

5
18/06/2018

From the moment we arrived the staff was amazingly accommodating and knowledgeable. It is a 2 minute cab ride or a five or six minute walk to Citi Field. The rooms are very clean and well-appointed. there are fantastic restaurants in every direction around the hotel... there is affordable parking right around the corner. Every request or question we had was answered and fulfilled immediately. The breakfast was great. We will be going back year after. Never had such a good time.

"Best Western Flushing"

4
16/05/2018

Flushing is a wonderful area of NYC. Hotel is minutes from subway, which gets you to Manhattan in less than 30 minutes. Hotel is clean and comfortable. Excellent breakfast included. I will stay at this hotel again.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Good Morning: Thank you for the lovely review. I am glad you were able to enjoy the hotel and the surrounding area. We look forward to seeing you again on your return visit. Sincerely, Frank C

"Decent hotel"

4
21/04/2018

It's in the middle of Chinatown which wasn't appealing at first because the are looks cheaper/poorer but after exploring Chinatown we found it pretty interesting and liked it... no cheap parking nearby but that's the norm for NYC.... soft comfort bed/pillows, clean. Nice selection of food for breakfast- hard boiled eggs, cereal, pancakes, pastry.... subway stop nearby... would recommend

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi Heather: Thank you for the positive glowing review of the hotel. I hope you stay with us again the next time you are in the area. Sincerely, Frank C

"Customer service is terrible!"

2
18/04/2018

I booked thru booking.com with breakfast but the front desk told me there are no breakfast included! Terrible customer service and they do not care at all! I had previous bookings with Best Western even in Asia but this is the 1st time I've encountered this. Never again in BW Queens!

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Good Afternoon Sassytraveler: I am shocked that this occurred. We offer a complimentary breakfast to all of our guests. I have no reason why my staff would not notify you about it. I hope you allow us to show you how wonderful our breakfast is the next time you are in the area. Thank you Sincerely, Frank C

"A Week in Flushing, N.Y."

2
14/04/2018

The hotel is located in a Chinese community in Flushing, N.Y. All the employees were Chinese but they spoke English also. There was a hotel restaurant but I did not try any of the food because I questioned the quality of food and service. They are open only in the evenings and the number of people I observed eating therefor the week could be counted on the joints of three fingers. However, there were plenty of restaurants in the neighborhood one can go to. The rooms were small for the price but clean. There were no microwaves and refrigerators in the room. The cooling/heating unit worked and we were comfortable while in the room. The hotel staff was neutral toward the guests. There was a complimentary breakfast between 7 AM and 10 AM. They had cold cereal, bread, roast pork buns, fruits and a pan cake maker. There were no proteins available for breakfast. There was a juice maker that dispensed only orange juice. The other choices dispensed only water. All the other hotels I've stayed at had coffee and hot water available 24 hours. The hotel did not. They also did not have a toilet on the lobby floor. The location of the hotel is pretty good. There was mass transit available nearby and the Flushing to Times Square subway line was near by. It was easy to get around. If you are flying in and want to stay in the hotel area, I would recommend you fly into LGA. The Q 48 bus stops at all the terminals and ends on Main Street in Flushing near the hotel. The fare is $2.75. You can also purchase mass transit tickets all the subway stops.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi Jerry: Thank you for your review. I am wondering why you gave the hotel only 2 stars. Was it for the area or for the hotel itself? It sounded like you experienced everything the hotel and the area has to offer. I did not hear complaints to warrant 2 stars I hope you allow us to show you the 5 star service we are accustom to giving. Please let me know the next time you are in the area. Thank you Sincerely, Frank C.

"Good hotel, very poor Breakfast!"

3
01/01/2018

Room and staff were very good. Overall breakfast was worthless. Poor food quality and options. No parking at hotel, must park in nearby garage for $25 a day. Restaurant in hotel only took cash for payment.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi Benjamin: Thank you for your review. I understand your concern and we are in the process of a renovation to our hotel and the breakfast as well. I hope you allow us to show you our new concepts once the renovations are complete. Thank you Sincerely, Frank C

"business trip"

4
12/12/2017

Staff was very helpful and courteous. They pointed out several places for me to go when I asked about local restaurants. The premises were neat and clean. For the money this was a great value and I would highly recommend this hotel to anyone staying in the area.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi S8066VW: Thank you for your lovely review of the hotel. I am glad we were able to make your stay a most enjoyable one. We hope that you come back and stay with us next time you are in the area. Thank you Sincerely, Frank

"Not clean"

1
06/11/2017

In addition to the hotel not have the two main items I listed in my search, a hotel shuttle to LGA and a hot tub/spa (so disappointed) this hotel is not kept clean and has some issues with noise and lack of quality and supply of linens/pillows. Sheets had not been changed from previous tenant. YUK!

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi Teresa: We never list that we have a shuttle service to LaGuardia airport or a spa. Also I am shocked to hear about the cleanliness of the room. We inspect our rooms daily to make sure each room is up to standards before our guests check in We hope you allow us another chance to show you what the hotel really has to offer and the great customer service we are use to giving Thank you Frank C

"Just average"

3
16/10/2017

Few breakfast options, broken coffee machine, tiny room, bed not super comfortable, wouldn't give out the welcome bags the bride made for the guests staying in her room block. Overall nothing special.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi mbjohn: I am sorry to hear that you had an inconvenient experience here at the hotel. We are in the process of a renovation to the entire hotel and I hope you come back to see what we are doing Thank you Sincerely, Frank C.

"They charge you for everything"

1
08/10/2017

This place is awful, when asking for help to find a local restaurant be told they're not allowed to. They don't speak English very well. They will charge you for amenities offered..EVERY SINGLE ONE the coffee machine is often on the fritz, if they say they'll help you with something it will be when they feel like it. The decor is dated and old the rooms smell horribly like mildew and the halls are hot and smell like old cigarettes. They do not refill at breakfast what you get is what you get so if they are out of something you have to wait till the next day. The machines don't work 90 percent of the time and the lighting in the room doesn't work. This hotel is very dated and doesn't offer the things they say.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi LeeRyder: I am sorry to hear about your experience. It surprises me to hear all these complaints. I will definitely look into each one of these items. I can assure you though, the staff if here to help and assist you in any way. Our purpose is to make sure we can help navigate our guests to whatever they need assistance with. My apologies if their english is not as good as others but we believe that what hey lack in grammar they make up for in hospitality. I hope you allow us the opportunity to show you what we can truley offer our guests. Thank you Sincerely, Frank

"Business travel in New York"

5
03/10/2017

When in New York on business this is where I like to stay. Located very conveniently when traveling Bronx, Brooklyn, and Long Island. Always treated very nicely and get a comfortable good night sleep too. Robert S Bucks Co. PA

"Need to remodle !"

2
25/09/2017

The carpet need to be replaced !! its the worse carpet I have ever seen ! I know this location is a very busy because all the Chinese visitor are stay in this location, but the condition of the hotel is getting old, need to be remodel.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Good Afternoon 103rickyw: Thank you for your review. My housekeeping staff makes sure each room is cleaned thoroughly before rented. We do recognize that some aspects may be a little outdated which is why we are starting our renovations at the end of the year. Please be patient with us and I hope you will give us another opportunity to show you what we truley provide to our guests Thank you Frank C

"Visiting Flushing, NY"

5
13/09/2017

Well appointed hotel with covered valet parking across the street. Staff was very courteous and helpful! Room was quiet, bed was comfortable, and breakfast was basic. Easy access into New York City via the subway.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi Y4792: Thank you for your great review of the hotel and the area. I hope you allow us to serve you again when you are back in the area. Sincerely, Frank

"Best Western Queens Court Hotel, Flushing, NY."

4
13/09/2017

Located in predominantly Chinese occupied area. Location is excellent within 4 minutes of subway. We went to Flushing for US Open Tennis and all hotel prices were markedly increased in view of this event. At other times, this hotel may be a good value for money.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi Fakhruddins: I am glad you enjoyed the area. It is true the area is predominently asian but there are many things of different cultures to do around here. Next time you are coming into the area, please give the hotel a call directly and we can help you find the best rate we have during that time Thank you Frank

"Would not recommend it"

2
12/09/2017

Old and stinky Carpet. Dirty bathtub, not even a small fridge or microwave in the room. Small breakfast room with just wrap baking goodies , frozen sandwiches ready to cook and pan cakes machine without flour !

"Nice hotel great area!"

5
11/09/2017

This hotel was very comfortable. Clean rooms and decent breakfast. The area was great for shopping eating and getting around. The train into the city was within 2 blocks Will definitely stay here again

"Just good enough for a one night stay"

3
03/09/2017

We were in the area for the U.S. Tennis Open. This hotel is about a mile and a half from the tennis grounds or Citi Field. Walkable in less than 30 minutes or you can take the train one stop. Parking is at LAZ parking one street over. There is almost no parking on the street in front of the hotel, even for a minute to check in. Another note, the hotel is in the China Town area of Flushing and most for the restaurants and stores in the area reflect that. If you need to find a restaurant with spaghetti or chicken fingers for the kids, it may take a little effort. We drove about 7 miles to an Italian restaurant and driving in Flushing / Queens is a nightmare. The hotel itself is serviceable and not much more. Rooms were a good size and very clean. But furnishings were worn. The chest of drawers had a broken handle, our toilet always needed a little jiggling to get it to stop. While we had a nice big flat screen tv. The Direct cable service was a disaster. Our remote did not work - could not go up and down on channels and it took us a half hour to find the tennis on ESPN. Also on a rainy night there were a lot of problems with the picture. Free WIFI, but we did not use it. We had two full size beds (not queens) that were comfortable. Our room was on the third floor on the street, so there some some street noise at night. When we arrived we had to initial the page stating "no smoking" but our room had a faint smell of smoking, so this policy may not be too old. Breakfast was included and not special. Breads, bagels, cereals. A pancake making machine. As mentioned parking was a block away and cost $25 per day. Overnight we paid $18. One night cost $251 with all taxes and perhaps a little higher than normal due to the tennis. Oddly, they charged my credit card for the full amount on arrival. Can't remember any hotel doing that in recent memory. No mini bar or extras to buy. While this was okay for one night, if we come back next year for the tennis, I would look into the Hyatt across the street that seems to have its own parking.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi Ed Thank you for your review. Flushing is known as the second Chinatown with its vast asian community. There are so many reataurants with different types of cuisines to choose from. I hoped you asked my staff for recommendations. They would have given you great suggestions for Italian We really hope you consider us again when you return to the area. We will make sure to find you a parking spot around the hotel Sincerely Frank

"Hotel price should be lower"

3
16/08/2017

We recently stayed in this hotel because it the nearest hotel for our pick up point for our tour with Niagara Take Tours. It is about 2 blocks away where the pick up point. Hotel wise it's comfortable. Beddings and toilet were clean. Theres a couple of issue with the toilet but its bareable (exhaust fan was open and you can see build up dust). It was summer so we need to keep the aircon on but at the middle of the night I felt warm and when I check the aircon automatically shuts down. Hotel offered good breakfast, a variety of western to chinese breakfast. Because we have early checkout on our first stay, we didn't get a chance for breakfast. We did asked for early breaky but they serve it by 7am. So better asked the reception if they have something for pack breakfast (water and a couple of fruits) they will actually prepare it for upon checkout. Talking about the area you can never go hungry a varieties of fast food in Main Street and surrounded by chinese restaurants. Transportation is accessible, there's Flushing Train Station that would take you to Manhattan and its about 10mins walk. Taking Uber from hotel to TimeSquare would cost you $48.00 depending on the traffic.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi Erol: Thank you for your recent review. I will definitely have my maintenance department take a look at the issues you described. I am glad you enjoyed the surrounding area and that our staff provided the excellent care all of our guests deserve. We hope you consider us again when you travel to the area. Thank you Sincerely, Frank

"Old smells bad no parking"

1
06/08/2017

Hotel is very old. Musty dirty smell in he room. Carpet is gross to walk on probably has never been replaced. Mattress is the cheapest matteres you can buy and is worn out. Two power outlets in the room. The outlet in bathroom broken. Don't waste your money on this hotel.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Dear Zee1: I am surprised to hear that there were so many problems with your stay. We make sure all of our rooms are thoroughly cleaned and inspected before each room is rented. We are in the process of doing renovations to our property and I hope you will try us again so that we can show you truely what our hotel has to offer. Thank you Sincerely, Frank

"Nice hotel, congested location, sloooow check-in"

4
04/08/2017

The hotel was nice enough. Beds were comfy, it was quiet. There was construction next door so it was a little tough maneuvering around the immediate area. Parked at a different hotel's garage across the street, as the BW staff recommended. Only real complaint was the amount of time we had to wait in line to check in. It was 4 pm on a Saturday so they should've expected to be busy. Instead, there was only one woman working and she was very slow. Friendly and professional, but still slow. It took 30 minutes for us to get checked in.

"Stink"

2
02/08/2017

Struggling to even find the words to describe our room at this hotel. The carpet was filthy, scared to walk barefoot on the floors. We had a smoking room (not our preference) and the room STANK!!! It was like a wave of stale fumes when you opened the door. Horrendous. First night coming back to the room after being to a ball game, there were plain clothed police men hanging out in the hallway two room doors down. The next morning when we came out of the room there were two armed uniformed police officers guarding the room. Our bathroom ceiling fixture looked like at some point it had caught on fire and was melted and black. The breakfast buffet served dim sum, bagels, cereal, pound cake, breakfast sandwiches that you could heat up, assorted fruit, fresh made pancakes, coffee, juice.... The front desk arranged for a 3am taxi for us which was helpful. When leaving the room found a pair of socks by the bed that didn't belong to us so again made us question how thoroughly the room had been cleaned after the last occupants. Overall, very glad to get out of this hotel.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
Hi Charla: I apologize if you experienced any inconvenience during your stay. This is not the type of service and standards we deliver to our guests. I will most certainly take a look into this matter. The next time you are in the area, please give us another try and we will make sure to take great care of you Thank you and our sincere apologies. Frank

"For a simple two night stay"

4
01/08/2017

Clean. Friendly. Very urban setting. Be aware that they do not have their own parking facility. You must drive around the block. The garage costs $25 per 24 hours. I stayed there for its proximity to Citi Bank Field (20 minute easy walk)

"Not good"

1
01/08/2017

Check in process was horrendous and employee was rude. She would stop attending to the person at the desk and take phone calls constantly. Waited 20 minutes to check in and had to come back for key as room was not ready. Waited another 45 minutes when I returned to pick up my key. This type of onerous process is unacceptable - not sure if it was the employee being slow or the system she was using being clunky. This experience reflects poorly on the Best Western brand.

"Everything but the pool -no complaints."

5
17/07/2017

I loved the location, but even more I loved the price. Everyone here was nice, clean and professional. Close by to parking and coffee shops. All it's missing is a pool and a hotel shuttle service. Their continental breakfast had many choices: Sausage Bun(dim sum), Coffee, Orange Juice, Cranberry Juice, Bagels w/ Cr. Cheese, Pancakes, Pound Cake, Muffins, Heat-n-eat egg sandwiches, Apple, Orange, Banana - and I'm surely forgetting something. They don't currently have a BAR but it seems they're in the process of building one. Which was ok, because you can walk to one.

"Great accommodations"

5
04/07/2017

Great value for flushing. Clean, quaint and convenient. Metro station is closer by and tons of restaurants within easy walking distance. Great place for a family to stay. Overall great experience. Will definitely come back.

"Short Stay - Learned Flushing-Queens District, NYC"

4
23/06/2017

Great learning experience - learning about Flushing-Queen district around Main Street, Roosevelt Boulevard and the Northern Boulevard area where the so-called "New Chinatown" (looks like something from San Francisco or Toronto-Vancouver, Canada) is located. Took the convenient #7 subway train to midtown Manhattan without issue or hassles. Great dining experience - scrumptious Chinese food, priced competitively, much like California, but with a novel atmosphere like Hong Kong. All in all, very happy with our stay in NYC.

"Great place to stay in Flushing"

5
20/06/2017

This is a great place to stay in Flushing. Good value, comfy rooms with free HBO and WiFi. Lots of Chinese restaurants nearby, the only problem was deciding which one to go to. There is also convenient shopping nearby as well the 7 train which will take you straight into the city.

"bad experience"

1
05/06/2017

except for the location, there is nothing good about this hotel, terrible service, room not clean, equipment not working, bad lighting, manager shows no respect to customers, very unfriendly staff, internet on and off,

"Average stay"

3
27/05/2017

Only advantage is you can pick your morning tours from Asian Jewels restaurant. Location is the only good thing about this restaurant and nothing else. They won't allow outside food to get delivered at reception.

"Transferred booking"

1
17/05/2017

We were transferred from our original hotel because they were overbooked. We asked if there was available parking or valet parking and was told there was valet. When we arrived there at1230 AM we were told that there was no valet parking and we would have to park a block away in a private lot and pay an additional $30.00. Then we were told that they wanted to know how we were going to pay, It was previously set up by the first hotel that the payment would be transferred to them. I was asked twice for the payment. The staff seemed indifferent to our situation and asked for an additional amount of money for the room. The staff finally conceited that payment was made by the previous company. We had to park a block away and walk back to this hotel. The service by the check in staff was terrible, the room was barely cleaned and smelled of smoke. We are non smokers. When we checked out and went to retrieve our car, we found that it had been booted. We had to explain the situation to the parking company to have them release our vehicle. In summary, I would not recommend this hotel to anyone. It was a tiring and exasperating experience for all of us.

"Hotel "

4
08/05/2017

This hotel is located right to the subway station, Flushing. Easy to access to Manhattan. Here have China town, Chinese tradition market and a lot of restaurant....etc. It's convenient location. The hotel room is small but neat, the rate is also reasonable.

"19 movie channels"

4
29/04/2017

Of the 4 budget properties that I've stayed at in Flushing, this is my new favorite. I have also visited the YMCA, the more expensive yet dry Marco, and free-toothbrush Asiatic. Judy was very personable at the Best Western check-in. I was assigned one of the 4 cellar rooms, and LOVED IT. It was very quiet. A quiet night is a great feature. The TV had a solid mix of 19 movie channels: HBO, Cinemax, Sundance. I stayed 8 nights. Comfy bed and excellent hot shower. The hotel is a short walk to the 7 subway. There are yummy nearby eateries on Prince Street. There are fancier hotels at the same corner: a Hyatt Place and Sheraton. The free breakfast was very good, even though the coffee machine often had to replenish itself with water, and sometimes one of the 3 juice choices also needed replenished. Hot chocolate, mocha, and coffee. Juices: orange, apple, cranberry. Daily there was bananas, apples, and oranges. Steamed Chinese buns were kept in a hot dog machine. Both Activia and Yoplait Lite yogurts, instant oatmeal, and microwavable Jimmy Dean sausage-egg sandwiches. A few guests took advantage of the pancake machine. Hard boiled eggs. A selection of breads. At one time, it looks like the cellar hosted a bar: The lower level is now used for storage.

"Do not stay here"

1
23/04/2017

This is the worst best western i have ever stayed at. The service was Terrible. There were only 2 cups in the room so I went to get cups from the breakfast room at 6.57 am and i was been told that i had to wait for 7.00 am to get the cups as the breakfast will start at 7.00am, when i told the front desk agent i just want cups he acted like i had asked him for his life. DO NOT STAY HERE.

Frank C, General Manager at Best Western Queens Court Hotel, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Average Hotel in Flushing,NY"

3
23/04/2017

We stayed at Best Western Queens Court in Flushing, New York last September 2016 because of its location. We were joining an escorted tour and one of the pick up locations is opposite this hotel. The hotel is in the heart of chinatown, and I loved it! There are many restaurants, supermarket, laundromat and shops nearby. Train station going to Manhattan is very accessible and convenient. The neighbourhood is safe. La Guardia is 15-20 minutes by car. Hotel needs to improve its services and cleanliness. Hotel has free wifi. Breakfast was okay. I recommend this hotel for a layover or 2 nights stay.

"This hotel does not have parking"

2
13/04/2017

The main reason for pick this hotel is they say they have parking. But it does not. The location is good. The staffs are professional. They provide breakfast but does not have many to choice. The price is higher than near by hotels.

"Good Hotel in Flushing"

5
29/03/2017

The best economical hotel to stay in Flushing in my opinion. Walking distance to the best authentic Chinese and Korean cuisine North America has to offer. Also close to Citi field and subway to Manhattan. Staff is very friendly but parking is limited to 3 cars at $22.00 a night. Need to find other parking lots if you have your own car but this is typical for any downtown NY hotels.I always stay here if I am working in Queens or vicinity.

"My stay at best Western in queens"

1
04/03/2017

The customer service was awful the front desk lady treated me like crap like adding deserve being there when I ask her to speak with a manager she refused to get me with him ! I don't exactly remember her name but she was a Chinese lady in her early 40s

BestWesternHotels, Corporate at BEST WESTERN Queens Court Hotel, responded to this review
We're sorry to hear that we did not exceed your expectations with our customer service. We have reached out to the hotel to ensure that this is addressed with our staff. We thank you for taking the time to provide feedback so that we can improve.

"Good Location! Friendly Service"

4
14/01/2017

A trip to visit my 100 years old grandma in Flushing. It's about 10 mins walk to her place!! Easy access to get the food nearby and subway! Hopefully to get the good deal in the near future soon. So we can go back again!

"Practical Stay"

4
08/01/2017

The main advantage is its location- very close to no. 7 train- 20 mins to Times Square if express train. Restaurants and shopping areas nearby provide a better alternative than staying in chaotic Manhattan. I feel though that the hotel needs refurbishment. The feel is very old already.

"Best Western Queens Court Hotel, Flushing, NEW YORK"

4
11/12/2016

very good price for NYC, clean, good-sized rooms with bathtub, located near bus stop direct to LaGuardia and subway to Times Square (20 minutes via express subway, 35 minutes otherwise, express doesn't run on weekends), adequate breakfast, located in very safe Chinatown district, highly recommend overall

"An unfortunate incident"

3
08/11/2016

Good area, Queens China Town, employees seem very nice except for the lady at front desk and her employee. Rooms were nice and the beds are comfortable. The train station is not a far walk and taking the #7 takes you straight to Grand Central and to Times Square, The area around the hotel seems safe.

"Not bad"

4
27/10/2016

I got this hotel for 2 nights. I got a very good deal on the price. I found the room and bed to both be clean and acceptable. The bed was a bit uncomfortable for sleeping, but otherwise everything was good. Cleanliness is a top priority for me when I travel. This hotel has that. It doesn't have a lot of other things I have come to expect when travelling such as a room safe and fridge. On that I was a little disappointed. For the price point it should have those things. Please keep in mind I slept in the bed prior to taking the pictures.

"Overpriced for a below average hotel"

2
13/10/2016

If it is not about I have a $50 BW gift card from the BW summer promotion, I would have stayed at the Quality Inn just behind the BW. Lobby was unusually dark (saving on electric bills perhaps ?) Front desk older Chinese woman wasn't rude, but she wasn't friendly either, no greetings no smile, she is meant to work as a OL in an office rather than in a hotel facing people. I was giving just one room key, no room key card holder, she just put a sticker with my room number on the key card, and another sticker with a bunch of numbers presumably that's the password for wifi, really tacky (saving on key card holders ? but really how much would that cost ?) Room is on the small side, but it seems like judging from the fire escape path map, the rooms that are facing the street are bigger. The furnishing seems old compare to the Quality Inn behind the BW. Wifi had a really weak signal to simply non-existing, until I read through the hotel property guide in the drawer, I should connect to the network on my floor instead of any network from BW, as it mentioned there are routers at each floor, each router use a different network, once I switched to that then suddenly I get a good signal, I don't understand why they would hide this information ? Some poster mentioned there is Asian selection for breakfast, well the only thing Asian I can see are just two kinds of bun in a hot dog steamer, vegetable buns and barbecue pork buns. I pick a few so that I can try both but seems like they are just all barbecue pork buns, and they were quite bland. Other than that, they have a pancake machine instead of a waffle machine that you usually see in other 2 stars hotel, and Jimmy Dean's frozen sausage egg and cheese croissant. There was a Chinese guy doing some restocking at the breakfast area, he just starred at me point blank then walk away, no greetings no good morning nothing, just exactly like the woman at check in the day before. The particular person also checked me out when I leave the hotel, I wonder if he is the manager, if he is then I understand why their customer service is so low. All in all, I would never come back to this hotel, if I come back to this area, I would definitely go back to the Quality Inn just behind the BW, not to mention it seems like Quality is cheaper than BW as well. (BW was charging $143 a night vs Quality was charging $123 a night for my stay, not to mention if you want to print something out from the BW hotel computer next to the front desk, they charge $0.25 per page, absolutely ridiculous !!!)

"Best Western"

3
10/10/2016

Bravo to the staff of the said facility. If you could stray breakfast bit earlier say at 6:30am, it woule be much better. This is for some guests who need to go for a bus tour and need to leave the hotel earlier than your breakfast time starts. Also, if you have spare storage room/s for guests to store their secondary or tertiary luggages and need not to carry with them to the travel bus tour...that would be perfectly awesome! Thank you very much for listening to our feedbacks.

"Just a regular hotel night"

3
01/10/2016

Good location at Flushing, NYC. Very clean but not roomy. Employees talked loud among them. Did not feel comfortable to hear when you're in the lobby. Breakfast was good. Guests mostly are Asians or Chines tourists.

"bed like brick, broken headboard"

2
13/09/2016

More English speaking staff needed. Convenient for us open. Bed was like brick with an old iron head board that was loose as a goose, old drapes that didn't close all the way. Paper thin walls. This room should never be priced over $159

"Unfriendly Hotel - Rude at the reception"

2
09/09/2016

Unfriendly hotel reception. Shows typical do not care attitude from Asians. Dopes not reflect well for Best Western group of hotels. I have always stayed with Best Western in many North American cities. Was shocked with the attitude of the hotel staff. Was charged USD244 when I had been confirmed for USD202, which is mentioned in the invoice.

"US open"

4
05/09/2016

I stayed here during the UsS Open and it was in a great location. One train stop, or 25 minute walk to the BJK tennis center. We had a large choice of Asian Dining Options which were reasonably priced, also the food trucks were great.

"Reasonably priced with good location"

3
26/08/2016

This hotel is located very close to the subway in Flushing with easy access to the line to Manhattan. Rooms are clean but not large. Beds are comfortable. The tours to Niagara, Boston and Washington DC start from very near the hotel and was very convenient for the family. The hotel however does not have the facility to keep your luggage overnight. If you are on the bus tour trips you would need to lug your luggage around in the tour bus. Hotel near all Chinese restaurants and with lot of options for shopping too. The staff were helpful and the continental breakfast was nice.though no vegetarian options. I did have a problem with a billing where I was charged higher than the online booking amount, but the front office staff had it sorted out and arranged for a refund of the excess amount. Definitely worth returning.

"Great location in Flushing"

4
21/08/2016

This hotel is centrally located in Flushing with easy access to the subway station. Although parking is not included with the room, it is available nearby. The hotel caters to the Korean communitee offering ethnic breakfast specialties that are delicious. Staff is helpful and courteous. The surrounding are offers a wealth of Korean and Chinese restaurants and bakeries Rooms are clean. Ours was not large, but adequate. There was no refridgerator in the room, but there was plenty of ice available. We will definitely return.

"bad customer service"

2
21/07/2016

good location, bad customer service, i have been here twice .. never change . don't know what to say about this hotel. this hotel only want ur money, whatever u want to change, they charge 1 more night rate. even thought, i am not the one change, i just heard 2 different customers agruge with so bad.

"Great deal for Mets Fans"

5
06/07/2016

Very nice and reasonably priced. The hotel is clean and well run with a very friendly and helpful staff. The rooms were comfortable, quiet and we had no trouble sleeping depsite all the bustling activity just outside. We found this to be a great location for shopping and dining in downtown Flushing and it was an easy walk or subway ride to Citi Field and Flushing Meadows park. There is plenty of off street parking with a block of the hotel.

"Close to Cities Field"

3
27/06/2016

Clean and comfortable and an easy walk to Shea Stadium. Good breakfast with a pancake maker, hot, good and easy. Delicious coffee. Smoking rooms available if you need. Many eateries around and street parking is useful.

"Convenient hotel near all Chinese restaurants and shops"

5
22/06/2016

Hotel near all Chinese restaurants and shops. The restaurants in Flushing are all so good, all my friends on east coast come here for the food and shopping. Hotel is nice, clean, our room had a King size bed in it and the room was clean and roomy. Free Wifi, breakfast and HBO, there was Chinese programming also. If you need to go into town, the subway is only a short 2 blocks away. The subway has Express trains in rush hour times, and can conveniently take you directly to the new station right outside Javits Convention Center.

"Rude front desk staff"

3
11/06/2016

The hotel is not bad. The rooms were almost clean though I had to request for replacement of coffeemaker which seemed dirty. The Chinese lady at the front desk was very rude! Though our room was ready, she first said it wasn't and after protesting, we got a room. I wouldn't recommend this hotel.

"Excellent hotel at reasonable price."

5
06/06/2016

Hotel has good size rooms for New York, is clean and affordable. It is also very convenient, close to No. 7 Subway train. Tons of restaurants in the area, some very good shopping places as well. Dim sum at Asian Jewels restaurant is very good, just 50 meters away. I didn't drive, but because this is a busy and popular area, that may be an issue.

"A good option "

4
31/05/2016

Best Western was a last minute ditch effort from my side to get a place in New York and I was glad that it turned out to be a good choice, especially with my family being there. Firstly from location perspective it is very close to local market, subway station and bus stops. This is right in the middle of Chinatown. Although very close by you also have Indian temples. We did not have food or breakfast at the hotel. Nothing wrong with food, it's just that when you have a traditional Indian family, you are not very comfortable with the Asian cuisine options. So not much to add there. However we did have a lot of Indian joints and Burger King in close vicinity. The staff was polite in every possible way, including their manager. They were very helpful to say the least and helped us out with a couple of odd situations. The tours to Niagara and Washington DC start from exactly opposite side of the hotel. So it was a very convenient option. Rooms were very clean and size of beds in double room is quite good. Loved the way we were treated at the hotel. If I am ever back in New York again, I know where to stay.

"Be careful"

3
19/05/2016

The hotel room was satisfactory, including the Wi-fi connection. When I arrived, I was quite surprised to find no parking lot or parking garage available. I had to walk about a block and park at a Sheraton Hotel. You'd think there would have been some concession for the parking, but none was offered. I had not considered any other hotel chain. I like Best Western but this was not the best of the chain.

"Clean, no-frills hotel"

4
21/04/2016

This is a clean hotel and a good place to rest. Given the location, it is a good deal and also compared to other hotels in the location, it is comparatively clean. This is listed 3 star, but I would not go that far in terms of rating. And it is definitely not a resort. It is dated and bathrooms need refurbishment, but for a night or two stay while you go around the city, this is more than perfect. It is at a convenient location and a mecca of great Chinese/Cantonese/Asian/street food one can find.

"Very nice! Perfect for out of town NY Mets fans! "

4
10/04/2016

My husband and were in Queens for the Mets game. This hotel is perfect! Less than a mile from the stadium. We had a queen bed in a non smoking room. Room was small but we literally only slept in there since we were out and about and at the game all night. The hotel was clean and the staff were friendly! We would definitely stay here again. There is no parking at the hotel but there are two parking garages within a block.

"Rude front desk receiptionist"

1
09/04/2016

Rooms are pretty clean but there is no fridge in it. The plug on desk didnt work. Front desk receptionist, name Judy, is very RUDE!! VERY UNFRIENDLY. I was talking to my sister in front of the door for 30 seconds and the receptionist was telling to get out of the door because it is too cold for her. What a rude way to speak to a hotel customer!!!

"Nice place to stay"

5
30/03/2016

Was in New York for a family thing, and booked this hotel in Flushing on recommendations from family. nice and comfortable rooms, free premium and Chinese channels. Also, we liked that its very close to the subway, which we used to go into the city for some site-seeing. I would definitely stay here again.

"Great location."

5
29/03/2016

Good location near subway station where you have access to a lot of things. A lot of great Chinese restaurants in the area to get some awesome food, some are open very late into the evening. Flushing is a bustling area and you can see that by the amount of people on Main Street, yet you can safely walk around late at night. The 2 double beds room that we got was larger than most that you find in NYC.

"Pleasant weekend stay"

4
22/03/2016

The room was small, but expect them to be in the New York area unless you are willing to pay a lot more. Room was clean and bed comfortable. Sink faucet broke off and swiveled loosely - needs repair. Otherwise bathroom was clean and hot water readily available. A/C worked well to keep the room at the right temperature. There is only one elevator that is quite quick so no waiting problem. Breakfast room at the back of the lobby is small with limited seating. Breakfast consisted of cereal, fruit, and breads and Chinese steamed buns. I only had a cup of coffee. There are plenty of places to eat in the surrounding Chinatown where you can get breakfast to late night supper. A few restaurants are open 24 hours. You won't go hungry in this neighborhood. There is no shuttle bus to LaGuardia Airport so you have to take a taxi or Q48 bus. Free WiFi available in room - typical free hotel WiFi speed. I was hesitant to book this hotel as it received lots of negative reviews a year ago. I found the staff to be polite and helpful during my stay, so there must have been some changes. Would stay here again due to the very convenient location and reasonable rates.

"Nice Hotel for the family"

5
22/02/2016

Nice hotel for the family. The staff was friendly and nice. The double bed rooms are large and roomy. Very close to downtown Flushing. There are shops within 5 minutes walking distance of the hotel (ie. Target, Old Navy, Best Buys, Marshalls, Nordstrom Rack, Applebee, etc). Only 2 blocks to the #7 subway to Manhattan.

"The worst hotel I have been."

1
19/01/2016

The place is unclean and food is not fresh. The manager is extremely rude. Very unprofessional. I would never go there again and told all my friends. It is not a bargain. Other newer hotels are much better. I saw flight attendants staying in a new hotel across the street called hyatt place.

"Scary Stay"

1
02/01/2016

I would not recommend this hotel to anyone. It is in a section of town that is not safe, the hotel is old with poor views, they have closed the bar and the management is very rude with poor comprehension of English.

"Suprised Check-in."

2
02/12/2015

The reason why I gave this a 2 star is because... I booked the room 1 week before checking in, and when I arrived at the hotel, they told me they overbooked and had no room for me. Normally I'd give one star, however they got me a room across the street at Comfort Inn. Now this gesture i would probably give 3 stars, but they proceed to tell me they lost money because the other hotel was charging like 20$~30$ more. This is why I am giving them a 2 star rating. It should not be my problem that they have to pay more to get me a room, nor should I hear about it. Still, it was nice enough for them to get me another room, and I don't have to worry about finding another place myself.

"Great Experience Again"

5
19/11/2015

This is my second stay here. The hotel is in good condition, clean and maintained. There was some construction next door however only during the day and temporary. Having a good and free breakfast was an added value that got our day off right. All employees were friendly and courteous. One in particular was Judy L. at the front desk. She was professional and personable. After a long day Judy L. would always have a welcome home smile and attitude. The location was perfect having access to the subway or bus within a few minutes. Thanks again to the fine employees and of course Judy L.

"nice surprise!!!I"

5
15/11/2015

I stayed here because the location was perfect and the price. Some reviews I read had said the hotel was old and smelly, and the staff not nice, maybe they fixed these issues, because it was great. The building is older, but it is in great condition. The staff was great, before they gave me my room, they checked to see if it was ready,, checking the condition etc..It was very clean too. The shampoo etc was great, not a cheap brand!! The area is safe too at night. The area is like China town , very vibrant and fun, lots of Asian influence. If you need to be in this area it is great

"Perfect choice!"

5
15/11/2015

We did alot of research before booking this hotel and we are so happy to say that it was a perfect choice! The location is great, the staff is friendly and the hotel itself is beautiful with all the amenities you could ask for at this price. Everyone at the hotel was so friendly, attentive and polite which made our stay wonderful! We would highly recommend this to anyone who is looking for a great stay in Flushing.

"An Excellent Hotel"

5
31/10/2015

This hotels is not expensive and is wonderful and located in the flushing area of newyork and Times square can be reached in just 30 mins from Flushing Metro. Its is inexpensive and provides free breakfast which is plus. The Best hotel to stay if your are in newyork. We stayed here as the Pickup point for the 3-day tour to Niagara falls is just opposite to the hotel.

"Comfortable Hotel"

3
25/10/2015

This hotel was comfortable, convenient location (two blocks from train 7 station) to take me to the city. It has the basics and that's good for me because I needed a place to get at night and sleep (I was mostly outside), and I found this hotel for a good price. The free breakfast was good too.

"They do not understand English!!!"

1
13/10/2015

I made this reservation to use my FREE NIGHT VOUCHER. This is specifically indicated on my reservation. When I checked in, I told them I'm using my FREE NIGHT VOUCHER and also gave them a hard copy of the voucher. When I checked out, I again asked them and the front desk person assured me that they will not be deducting points and instead use the FREE NIGHT VOUCHER. When I login in to my account today, I see that 28,000 points have been deducted and now I've to get this sorted out because no one at the hotel can understand English....PATHETIC!

"Good Stay"

4
01/10/2015

I was in this hotel with my wife for three nights. It was a nice time, nice environment full of Chinese. The only thing is that nearly all their staff were Chinese and some could not speak English making communication challenging.

"Don't judge this hotel till you stayed here!"

4
01/10/2015

Let's just start off by saying you get for what you pay for, not a luxury hotel but good enough, the rooms were clean everyday and best was the shower pressure in the bathroom so after a long day It was great to go back and take a shower. The distance from the subway is another plus point to this hotel. The surrounding area is filled with Asian eatery and American malls, so it's good place to stay in, so if you just need a hotel to put yr head down and rest your body it's good enough! Keep up the good job guys

"Nothing Special"

3
29/09/2015

Nothing special about this hotel. I do not speak Chinese so there is a little problem with this location and communication in the area. I wouldn't stay here again unless this was the last place with available rooms.

"Reasonably priced hotel at the end of the 7-line from Manhattan."

4
29/09/2015

We had reserved a pair of rooms before the Pope announced he'd be in town for the UN General Assembly, so we did not get swept up in the Pope-tax that seemed to hit ALL the hotels in the greater NYC region. Fortunately, this meant we had a pretty accurate idea of how this hotel is based on it's price. It's decent. Solid. Not extraordinary, but pretty much clean and only a block over'n'up to the subway, which was the end-of-the-line for the #7 line from Manhattan. This is about a 35 minute local train ride (much quicker on express during rush hour), but the time allows you to enjoy the progression of housing quality from way-out to into Manhattan. It's definitely in a strong Asian neighborhood, so there was some good sushi and sweet pastry shops around the block. You're only a short block over/up to a Duane-Reide 24-hour pharmacy convenience store, so all amenities are near by. We spent most evenings across the street at the Hyatt or Sheraton where other associated enjoyed a staffed bar (nothing like that here), so it's a nice "poor-man's" accommodation in this area. The rooms are juuust big enough for the beds and walking space. It's not too small, and the beds were clean and comfortable. I had the opportunity to use the "Fitness Room" in the 2nd basement, and it's sufficient. A pair of multipurpose weight machines complement a bike and treadmill. Good enough to not allow me to bail out on my usual fitness routine due to lack of equipment. Wifi was ok, but not amazingly fast. Just sufficient to keep connected. The room could use a few more outlets, as I had to unplug the TV and coffee maker to power up my accessories. Wise to bring along a plug expander (forgot it this time-grr). The continental breakfast is the weak link here. Green bananas; marginally drinkable coffee; slim assortment of baked goods. We resorted to eating breakfast out every morning after nabbing a coffee in the breakfast room. They were nice enough to hold our bags after we checked out so we could explore Manhattan once more before our afternoon flight. Checkout process was a bit painful and prolonged (no auto-checkout?), but that's a minor issue. I'd definitely keep this on the list of places suitable for a home-base while out in the Flushing area on business, but grab some fruit of your own for breakfast.

"Better than I expected...sort of"

3
10/09/2015

My flight at LaGuardia airport was cancelled last night so I needed to find a hotel close by. Everything in the immediate area was booked due to the U.S. Open, but one of my fellow passengers suggested I try the Best Western in Flushing. I called and was able to book a room at 9:30pm. The taxi fare from the airport to the hotel was only $17, and the trip only took 15 minutes. The hotel is in Flushing, which for you non-New Yorkers, is like China Town. (Actually, it's kind of cool and there is some great food in the area, but that was not the purpose of this particular trip.) Anyway, the hotel was clean and quiet and met my needs. Having said that, they did totally screw up my wake-up call, but I had my own alarm clock as a back-up so no harm done. Be aware -- this hotel is in the heart of a very ethnic Asian community and caters to Asians. There is a Hyatt Park Place across the street that is a more traditional business hotel, but also more expensive.