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Hotel Pertuis - Hotel booking | Best Western

Our hotels in Pertuis

Book a hotel in Pertuis

5 hotels

Pertuis

Best Western Sevan Parc Hotel

4.2 (334)

Aix-en-provence

18 km from your search

Best Western Hotel le Galice Aix-en-Provence

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Best Western Hotel Le Sud

3.9 (252)

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Best Western Domaine de Roquerousse

4.1 (130)

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Best Western Marseille Aeroport

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Hotels in Pertuis: what our guests say

Best Western Sevan Parc Hotel
"Two star hotel (maximum)"

dYquem, 26 Août 2024

I never enjoy leaving a bad review of a hotel and was planning on not leaving one until I saw the highly misleading promotional video whilst queuing (for too long) to check out of the hotel. That was the straw that broke the camel's back. This hotel positions itself as a four star hotel. To me that comes with an expectation as to quality of the hard product (room and facilities) and soft product (services). Certainly in the UK you wouldn't expect to see a dilapidated “bed and breakfast” with such a designation. Then again, this is France and often things here are a total mystery to the rest of the planet. Let's start with what's good. It's not a very long list: - The garden is pretty, large (well, it is a "parc") and reasonably well-maintained. It's mostly (but not exclusively) real grass. - The car park is free and large, with overflow parking available across the road. There are ample electric vehicle chargers. - The view from the carpark side is of the beautiful Provence countryside. - The breakfast was of reasonably good quality, was reasonably priced (€10 a person), had a fair amount of choice and was staffed by friendly and competent employees (the only such department in the hotel). - The pool is large and the shallow end is shallow enough (1m) that children can stand in it. This was helpful to us and quite rare these days. - The price (€120 per night) was not bad for Provence. - Our early check-in (for €50 per room) was respected. - They have nice apricot ice lollies. - They gave us a nice 'treasure hunt' paper for our child to look for trees in the garden, which he enjoyed. Let's now go to the list of everything that's far from good, in fact mostly awful: CHECK-IN: - The reception staff were rather snooty and unhelpful. There is no porter service. The receptionists saw us struggle with luggage but offered no help when we were downstairs, but only once I'd done all the hard work and were on our floor when miraculously one of them appeared to help wheel a single case five metres down a corridor, full of self-congratulation. When leaving the hotel, again there was no assistance despite seeing us struggle with luggage. - The wheels on the (only) luggage trolley had a life of their own. The trolley does not fit into the (only) elevator when loaded with cases, so is only useful for the ground floor (going up the ramp). - There was a sign on the elevator that it could not handle more than 250kg total weight. Fair enough but the receptionist (who until that stage had been almost invisible) suddenly piped up that only one person plus one bag could go in the elevator at a time, in case it breaks down (which apparently it frequently does). Wonderful. We had to do a daisy chain of people (didn't want to risk leaving bags unattended). ROOMS: - On arrival, and at any time we turned off the air conditioning, our rooms smelt very musky. We had to open fully the windows and turn on the air conditioning to get rid of the awful smell. That caused us to be infested with mosquitos but the smell was so bad that we had no choice. - We found the source of the smell: there was white mould on the ceiling, particularly in the areas around the connecting doors. The smell was so strong... we told the receptionist but no-one bothered to come and check it. The carpets also smelt terrible (see next item). - The carpets were disgustingly dirty and smelt acrid - like a carpet a wet dog has been sitting on. We bathed our children and then permitted them to walk (dry-footed) on the carpets in our bedroom. Half a hour later their feet were so dirty we had to shower them. No slippers were provided by default - we had to ask for them at reception. - We also had a single room on the third floor with a ceiling so low that our guest couldn't stand up without hitting her head on the ceiling. - The room showing in the promotional video is a hut in the garden. None of the rooms in the main hotel are decorated like that. I'm not sure you can call them "decorated" at all. I doubt there has been much (if any) investment in the rooms in decades... - The bathrooms were very dirty. The sinks and the showers had mould around the silicone. See pictures. - The bath plug in one of the rooms was jammed. We told the staff but nothing was done about it, so we had to use the bath in another room. Apparently they don't have any maintenance staff on site... - The shower hangs over the bath (as usual) but the pipe isn't long enough to fit onto the stand, so the hotel has installed a second stand right next to the sink (not behind the glass window) on which the shower head sits, which means when you use the shower, it soaks everything in the entire bathroom. It is without doubt the most incompetently designed shower I've ever seen. - The air conditioning thermostat wasn't working in any of our rooms. It is binary - either off (boiling) or on (freezing - 17c). Nothing in between. The temperature setting on the remote controls were responsible. No staff able / willing to help. POOL AREA: - The pool is unheated. It was between 24c and 25c during our stay (with ambient temperature of 32c-33c. This is despite the hotel advertising the pool as heated. - The furniture around the pool is disgustingly dirty, particularly the round sofas in the raised area. - There is no service of any kind at the pool. - There is no lifeguard at the pool. - The jacuzzi was locked shut during our stay and none of the staff were able to give an explanation why or open it up. - We asked for pool towels as none were available at the pool. I was made to sign a deposit form for €30 per towel, which I thought was ok except they then refused to swap the towels daily, insisting we kept the same towels for the duration of our stay. I complained to the snooty gentleman and said I expect more from a four star hotel and eventually he caved in and agreed to change our towels, but it was very uncomfortable having to argue over something that should come as standard in a proper four star hotel. PATIO AREA: - There are low-hanging trees dangerously positioned in the areas where guests are required to walk to get to the pool. We saw another guest bang their head on a branch (it bled). Incompetent design at its worst. RESTAURANTS / FOOD AND BEVERAGE: - There is no open restaurant / anywhere selling food in the hotel. This is despite the hotel being advertised on its website as "restaurant with tasty cuisine". When we raised this (at 3pm, hoping to get some food for the children), the receptionist kindly (!) offered to permit us to order from the room service menu 30 minutes before service was formally meant to start. This was high season: August, and zero food available. And they have the audacity to consider themselves a four star hotel? - The room service food is inedible. They are served in glass pots and clearly are made off-site and brought in frozen. Ours was solid and had not defrosted. Thankfully there was a pizza shop on Uber Eats. In the UK, this hotel would struggle to keep two stars, never mind four stars. It's a shame as with investment and management change, this hotel could be a truly wonderful property. Words on the website "comfort", "relaxation" are anathema and deceptively misleading.

Best Western Sevan Parc Hotel
"Not quite as 4 star as I had hoped."

Camper52702404020, 10 Août 2024

This hotel is a little like a present beautifully wrapped by a relative. All shiny paper and bows, but when you in fact open it you have a pair of the plain blue socks. What do I mean by that? Well, if you were to lose the beautiful and well thought out decor, the chic plant pots and the well pruned palm trees you are infact left with no more than a 3 star ( despite it being 4) practical road side hotel. That said, The reception lady was very warm and welcoming, so she deserves a mention. The rooms were ok, nothing special, clean, practical. The bar service however was terrible, you go and order a coffee/ wine etc; it comes to you eventually ( 36 mins I timed for a bottle of water) but then the cups are left all day for the wasps to gather. There is a gym, but I use the term loosely as there are no weights, just a few cardio machines. The restaurant is as popular with the locals as with the hotel goers. It is a gastronomic restaurant, so be prepared for the price tag to match, but very good. However we ate there only once for the experience. Up the road is a wonderful pizzeria with a wood fire and provence wine in half litre jugs for 6 euros so I would recommend you wander there instead. The pool was clean and warm, but ball games were not prohibited, which was causing some issues for some of the people around who were trying to get some peace. I think with this hotel, it depends how much you pay and how closely you look. I would come back because it had what I needed for a couple of nights. However, I wouldn't make it my holiday destination at all. If you look at it from a practical sense then it's fine. But if you want a bit of luxury and service for an extended time maybe look elsewhere.

Best Western Sevan Parc Hotel
"Surprise Gem!"

BLAIR T, 23 Mai 2024

Travelling to South of France on business we were lucky to find this hotel on our way down to Frejus and enjoyed it so much we returned on the way back to Paris. I'm flummoxed by the negative reviews -this is a great hotel! Staff were extremely accomodating and friendly. It's a Best Western but independently run - the service is incredible value - super attentive and considerate, like a 5 Star. The hotel is charming - gardens are absolutely lovely and the pool is divine. Decor is casual but chic. Lots of cool outdoor seating. They have good-looking tennis courts (we did not use) and a super-cool mini-golf that may or may not be in use but is beautiful nonetheless. We were here a bit ahead of the season, but the vibe was older leisure traveller. There were some hiking groups and some cycle tourists The hotel has a hot tub and a sauna (request it at reception and it takes 15 minutes to heat up) and the breakfast is OUTSTANDING and extremely well-serviced. We booked the "cheap room" and found it more than adequate! Huge room, great bed, great shower, nice view of mountains in the distance, and great bathrobes to visit the pool. We were too tired and not up for the restaurant, which is a culinary experience, but went just across the street to a Vietnamese restaurant and that was perfect for us. If we find ourselves anywhere near in the future, we will definitely return!

Best Western Sevan Parc Hotel
"Party hotel, would advise not to stay here."

Becky M, 25 Août 2023

This is not a hotel to stay at if you want to sleep. At night they have a DJ in the garden until 1am, it's unbelievably loud and impossible to sleep. Lots of people politely asked them to turn the music down so we could sleep but they refused and said by law they were allowed to play loud music until 11pm. The grounds are lovely and the hotel is nice but don't stay here if you want a peaceful stay and to sleep.

Best Western Sevan Parc Hotel
"Do not book"

Eric L, 13 Août 2023

We were given a different room to the one we booked. The hotel is putting up misleading pictures online. The pool area becomes a club on Fridays with music extremely loud. Staff is very rude as they aren't trained well on customer service. Will not return and recommend others not to stay there as it is overpriced

Best Western Sevan Parc Hotel
"Bad experience"

margheritaresce, 03 Novembre 2022

Very uncomfortable bed, dirty rooms, receptionist not speaking English, low quality breakfast with cold water for tea. I found underware in the guardrobe! Please avoid this place. The only nice thing is the garden outside.

Best Western Sevan Parc Hotel
"Our first trip away since lockdown in France"

Packidge, 14 Juin 2020

I am providing this review of our stay under the deconfinement rules which applied at the time. The restrictions in place were as follows: The room was not serviced during our 5 day stay, that is to say there was no cleaning, no bed-making, no change of towels and no re-supply of toilet rolls, soap etc etc. All tea and coffee making facilities were removed from the room. The restaurant, although open had a very restricted menu (3 entree, 3 mains and 3 desserts). This could be delivered to the room (for an extra charge of €5) but the staff would not enter the room. The rules obviously affected our stay and it is not clear to me which of these rules were determined by French law and which were decided by Best Western. What I can say is that they were not communicated to me accurately prior to my booking. We asked for our towels to be change and extra toilet rolls, which were provided rapidly. We bought a kettle, mugs, tea, coffee, sugar and milk from the supermarket. (Cheaper and quicker than ordering room service again for our breakfast cuppa). We ordered room service once but found we had no table to eat from. Plastic knives and forks were provided. We were not informed of the €5 supplement. Issues of coronavirus aside, we found the staff to be very helpful and friendly, the gardens to be very pleasant, with pool, sauna, crazy golf, boules etc available. The hotel is very convenient for visiting the towns and villages of the Luberon (although Pertuis itself is to be avoided).

Best Western Sevan Parc Hotel
"Never on a Friday!"

DavidNichols, 12 Août 2018

We booked a night here to break our journey. We were attracted by the park setting, the swimming pool and the reviews of the restaurant. The room was large, comfortable and cool with a lovely view over the garden and we enjoyed an hour in the good-sized pool. Unfortunately, we had not been warned that Friday night is Party Night, when locals flock to a disco and tapas evening in the garden beside the restaurant. Our meal was spoiled by loud, thumping music, which continued until midnight, making sleeping very difficult. We would probably have enjoyed it on another week, but this was not a great experience!

Best Western Sevan Parc Hotel
"Great Hotel"

LastActionHeroine, 01 Janvier 2018

Whilst working in France, I have stayed at the Seven Parc for 8 continuous months from April until December 2017. The Sevan is 40 min away from Marseille Airport, 25 min away from Aix en Provence and 35 min away from Cadarache. It is in Pertuis which is a lovely area and a lovely small town, with easy access to Motorways, with a Carrefour and a big U supermarket. It is a popular place for celebrations, weddings, corporate events and tourist. During the summer period they had mojitos parties, white parties, pink parties, etc. with great live music. Near the Seven there are several restaurants - Tikki, L'Escapade and few more in Pertuis. The Restaurant L'Olivier is very good with fresh, local, seasonal great food. The rose wine from Pertuis is amazing! Chloe, Camille and the rest of the staff are just amazing! They looked after me carefully and made sure I had everything! They even ensured I was practising my French. The rooms are spacious, clean and quiet. My room was on the second level, on the parking lot side - from where the view was picturesque! The parc is amazing, especially at the weekends when you can enjoy the sun whilst reading a book. The pool, sauna, tennis courts and parking are very good. They even have a masseur that comes in from treatments and massages. For breakfast they always prepare fresh food and fruits! Congrats to the management for doing a wonderful job! Merci beaucoup for making me feel at home, far away from home. I can't wait to come back! A bientot! Irina H

Best Western Sevan Parc Hotel
"better than ever!"

TheSkeptik, 08 Août 2017

Congratulations to the Management and the staff! 5 years ago I wrote a review of this hotel; since then we came back every year except 2016; in the meantime, the rooms and bathrooms were redecorated (great! nicely done), the wifi is better, the air condition works well and is (apparently) less noisy. What has not changed is the joyful friendliness of the staff (who remembered us), helpful at all occasions. The possibility to reserve a reclining chair poolside is helpful, the pool is a dream! The breakfast is as generous as ever, the Olivier restaurant still offers a great quick, but refined, lunch, wine and coffee included and again very friendly service. A ramp for wheel chairs to access the reception has been installed. We have just one suggestion: install a handle on the wall of the bathtub; the bathtub floor is slippery, and to get into or out of it is a bit awkward for the elderly without anything to hold onto... We'll be back next year for sure. Well situated for exploring the region (Luberon, Aix, Provence), for a reasonable price, what else can you want?

More must-see places to visit in Pertuis

Aix-en-provence

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Manosque

1 hotel in Manosque

Salon De Provence

1 hotel in Salon De Provence

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Learn more about Pertuis

Why stay at our Best Western hotel in Pertuis?

Whether you are passing through for a romantic getaway, a family holiday or a business trip in the Vaucluse, the Best Western hotel in Pertuis is ideal for you. Located in the heart of the town, its location makes it very convenient to reach. This quality hotel will do everything possible to make your stay unforgettable.

Comfort and relaxation: quality facilities in Pertuis

Our hotel in Pertuis offers its guests carefully designed decor and modern facilities to provide every imaginable comfort. Each fully equipped room is designed for your well-being: quality bedding, private bathroom, flat-screen TV...

In addition, our fitness centre and relaxation area are perfect for your leisure time.

Upscale services for a worry-free stay

The Best Western Sevan Parc Hotel promises you upscale service. Our reception, open 24/7, is at your disposal to meet your requests. Also take advantage of our easy-to-use online booking service for a stay organised with complete simplicity. Finally, a car park is available for easy access to the hotel.

Enjoy a hotel with a swimming pool

In addition to its upscale amenities, our hotel in Pertuis also has a magnificent outdoor swimming pool. Enjoy a refreshing moment in the water on hot summer days while admiring the beauty of the surroundings. The hotel offers numerous facilities: a large (unheated) pool and a jacuzzi® available from May to October depending on the weather.

Book a table at our hotel restaurant

When staying at our Best Western hotel in Pertuis, you can enjoy a meal in our restaurant. Our chefs will put all their expertise at your service to offer you a unique dining experience. A varied menu and delicious dishes await you.

A hotel close to majestic châteaux and charming villages

One of the main assets of our Best Western hotel in Pertuis is undoubtedly its proximity to local tourist attractions. Soak up the charming atmosphere of Pertuis and explore its majestic châteaux and pretty villages.

Stay in Pertuis: close to the Luberon Regional Nature Park

Our hotel in Pertuis offers quick access to the famous Luberon Nature Park. This leisure area is a true invitation to disconnect and discover the surrounding nature. You can go on long walks, have picnics and even cycle on the many cycle paths. It is a true paradise for outdoor enthusiasts.

Minutes from the historic sites of Pertuis

The Best Western hotel in Pertuis is just a few minutes from the town's main historic sites. Make the most of your stay to discover places steeped in history, such as the Château de Val Joanis.

Thanks to its geographical location, Pertuis, whose name means "passage" in Latin, is a crossroads between land and sea, as well as an ideal base. Choose without delay our hotel right in the heart of Pertuis town centre to fully enjoy the delights of the countryside and other tourist attractions.

Book a hotel in Pertuis with breakfast included

Why choose to stay at the Best Western Sevan Parc Hotel?

In our hotel, every day begins in the best possible way: a full and tasty breakfast that will satisfy every palate.

Our dining room is the perfect place to relax in the morning. You can enjoy a wide variety of fresh products, both sweet and savoury. We are convinced that a good breakfast is one of the keys to starting the day on the right foot. Come and soak up the pleasant, friendly atmosphere and enjoy this precious moment.

We are dedicated to making your trip pleasant from morning to the end of the day through our quality services, our prime location and our dedication to our guests. We look forward to welcoming you to our Best Western hotel in Pertuis, where every stay is unique.