Best Western Sevan Parc Hotel

This is not a hotel to stay at if you want to sleep. At night they have a DJ in the garden until 1am, it's unbelievably loud and impossible to sleep. Lots of people politely asked them to turn the music down so we could sleep but they refused and said by law they were allowed to play loud music until 11pm. The grounds are lovely and the hotel is nice but don't stay here if you want a peaceful stay and to sleep.

We were given a different room to the one we booked. The hotel is putting up misleading pictures online. The pool area becomes a club on Fridays with music extremely loud. Staff is very rude as they aren't trained well on customer service. Will not return and recommend others not to stay there as it is overpriced

Very uncomfortable bed, dirty rooms, receptionist not speaking English, low quality breakfast with cold water for tea. I found underware in the guardrobe! Please avoid this place. The only nice thing is the garden outside.

I am providing this review of our stay under the deconfinement rules which applied at the time. The restrictions in place were as follows: The room was not serviced during our 5 day stay, that is to say there was no cleaning, no bed-making, no change of towels and no re-supply of toilet rolls, soap etc etc. All tea and coffee making facilities were removed from the room. The restaurant, although open had a very restricted menu (3 entree, 3 mains and 3 desserts). This could be delivered to the room (for an extra charge of €5) but the staff would not enter the room. The rules obviously affected our stay and it is not clear to me which of these rules were determined by French law and which were decided by Best Western. What I can say is that they were not communicated to me accurately prior to my booking. We asked for our towels to be change and extra toilet rolls, which were provided rapidly. We bought a kettle, mugs, tea, coffee, sugar and milk from the supermarket. (Cheaper and quicker than ordering room service again for our breakfast cuppa). We ordered room service once but found we had no table to eat from. Plastic knives and forks were provided. We were not informed of the €5 supplement. Issues of coronavirus aside, we found the staff to be very helpful and friendly, the gardens to be very pleasant, with pool, sauna, crazy golf, boules etc available. The hotel is very convenient for visiting the towns and villages of the Luberon (although Pertuis itself is to be avoided).

We booked a night here to break our journey. We were attracted by the park setting, the swimming pool and the reviews of the restaurant. The room was large, comfortable and cool with a lovely view over the garden and we enjoyed an hour in the good-sized pool. Unfortunately, we had not been warned that Friday night is Party Night, when locals flock to a disco and tapas evening in the garden beside the restaurant. Our meal was spoiled by loud, thumping music, which continued until midnight, making sleeping very difficult. We would probably have enjoyed it on another week, but this was not a great experience!

Whilst working in France, I have stayed at the Seven Parc for 8 continuous months from April until December 2017. The Sevan is 40 min away from Marseille Airport, 25 min away from Aix en Provence and 35 min away from Cadarache. It is in Pertuis which is a lovely area and a lovely small town, with easy access to Motorways, with a Carrefour and a big U supermarket. It is a popular place for celebrations, weddings, corporate events and tourist. During the summer period they had mojitos parties, white parties, pink parties, etc. with great live music. Near the Seven there are several restaurants - Tikki, L'Escapade and few more in Pertuis. The Restaurant L'Olivier is very good with fresh, local, seasonal great food. The rose wine from Pertuis is amazing! Chloe, Camille and the rest of the staff are just amazing! They looked after me carefully and made sure I had everything! They even ensured I was practising my French. The rooms are spacious, clean and quiet. My room was on the second level, on the parking lot side - from where the view was picturesque! The parc is amazing, especially at the weekends when you can enjoy the sun whilst reading a book. The pool, sauna, tennis courts and parking are very good. They even have a masseur that comes in from treatments and massages. For breakfast they always prepare fresh food and fruits! Congrats to the management for doing a wonderful job! Merci beaucoup for making me feel at home, far away from home. I can't wait to come back! A bientot! Irina H

Congratulations to the Management and the staff! 5 years ago I wrote a review of this hotel; since then we came back every year except 2016; in the meantime, the rooms and bathrooms were redecorated (great! nicely done), the wifi is better, the air condition works well and is (apparently) less noisy. What has not changed is the joyful friendliness of the staff (who remembered us), helpful at all occasions. The possibility to reserve a reclining chair poolside is helpful, the pool is a dream! The breakfast is as generous as ever, the Olivier restaurant still offers a great quick, but refined, lunch, wine and coffee included and again very friendly service. A ramp for wheel chairs to access the reception has been installed. We have just one suggestion: install a handle on the wall of the bathtub; the bathtub floor is slippery, and to get into or out of it is a bit awkward for the elderly without anything to hold onto... We'll be back next year for sure. Well situated for exploring the region (Luberon, Aix, Provence), for a reasonable price, what else can you want?

We stayed at the Sevan Parc Hotel for a week at the beginning of August 2016. The staff were very friendly and welcoming, right from the minute we walked through the door until the end of our stay. The hotel is clean and well kept, especially the swimming pool and breakfast areas. Our room was spacious, freshly cleaned on a daily basis and with air-conditioning running at a pleasant volume. There is free Wi-Fi to catch up on your emails and plenty of quiet areas throughout to sit down and relax. The hotel is ideal for those looking to explore Provence and is perfectly situated north of Aix en Provence for visiting the towns of Arles, St. Remy de Provence, Gordes, Aix and a little further south to the lovely fishing village of Cassis which boasted countless seafood restaurants. Next to the hotel is a very good restaurant called L'Olivier which provides exceptional local dishes and wines. We tried the 7-course food and wine matching menu which went down an absolute treat. Carrefour supermarket short driving distance, excellent choice of food and wines. Would highly recommend the hotel to anyone visiting this part of France.

Well located in the middle of the Southern Luberon this Best Western gives all the luxury you need. The rooms are quite good, a lot of space, all the comfort, a bit outdated, but there are plans to upgrade. The advantage of the history of the hotel is that the gardens are already perfect developed, with plenty of trees that give nice shadow on hot summer days. Breakfast on the terrace is just the thing you need on a perfect Provence Holiday. The two pools give plenty of sun tanning space and the refreshment you just need when the temperatures goes above the 30° mark. Most impressive is the restaurant. What a beautiful setting at the edges of the swimming pool. Marvelous when the sun sets and the lights are lit. Dear chef Sandra, we were blown away the first days but a bit more variation in the menu for the halfboard guests wouldn't hurt. Excellent wines from the villages nearby. One can see Christophe Hairabian and his brothers have put their heart in this hotel. I should stop writing these positive things, maybe I want to keep this hotel as our little secret in the South of France... If one has to put in a little complaint: the WiFi is really slow.

I stayed there 2 nights in May 2016 for business. the hotel is clean and there is a nice garden + pool. the restaurant for lunch is also very nice. breakfast is ok , the room with view on the parking are not the best .. on the parc is better.

Best Western has lots of very different hotels with different quality. This was a nice visit to a good hotel with nice room and good service. Clean . Good food in the garden restaurant. Easy parking, nice hotel garden with swimming pool. I would ask for garden wiew room with balcoby. Only thing to comment negative is breakfast , expencive and rather simple. Price vs value is middle. Hotel can be recommended.

We arrived late on a dark rainy night and so took a "carpark view" room. In the summer I would ask for pool side.It was very modern in styling with a sink in the room almost like a "breakfast bar" with cubicles for the loo and good shower. The tv volume is fixed fairly low-a bit borderline for us but better than hearing the neighbours tv so acceptable as a compromise. Wifi was fast and free.Service at reception was fast and friendly with good English. We don't usually stay in hotel chains and this was significantly better than we expected for a remarkable price (£55 in winter). The pool area looked excellent and the restaurant was also surprisingly good.

Myself and my girlfriend stayed here for one night to attend a friends wedding. We arrived 3 hours before the advertised check in time but our room was available (I had emailed ahead to advise of this and was advised they'd try their best to have it ready). The staff on reception were very polite and courteous and could not do enough to help us. We made our way to our room, which was huge! There was a large hallway, a cavernous bathroom with separate toilet room (which consisted of a very long, narrow room, with a toilet cowering in the corner - and nothing else!) plus a very large living/bedroom. Despite the odd proportions, the room was acceptable, if a little dated. Unfortunately, we didn't have the time to explore the hotel grounds which I have been led to believe are very nice - the restaurant also received favourable reviews from friends that visited. Overall, a nice, no frills hotel at a good price. Staff were excellent and I would have no qualms at all about re-visiting in the future.

We have stayed at the Sevan Parc many times and have always enjoyed its welcoming staff, beautiful gardens and two restaurants positioned alongside very attractive swimming pools. The rooms are well appointed and include a fridge and tea/coffee making facilities. Rooms facing the gardens have balconies. Pertuis is in a lovely area in the Luberon and this year we visited from there the Pont du Gard near Arles and the Roman amphitheatre at Nimes. We feel able to recommend this hotel with confidence.

Comfy clean beds and extremely warm and helpful staff makes this hotel stand out above the rest! The staff never seemed to tire of my questions and requests. They went above & beyond in sharing local information along with assistance with language & culture. Although our trip was considered a business trip, we found it extremely romantic & comfortable, which heightened the constant sensual electricity we experienced throughout our visit to France! Our stay here is a big part of the wonderful memories we will cherish!

A really comfortable Hotel at Pertuis , Provence, France, in a huge, beautiful garden with 2 excellent Restaurants. The Swimmingpool are outstandig. The Staff a very friendly and helpful. The Location are perfect to conquer the Provence area and the beauty of the Lavendel fields during June, July and beginning of August

Good value with a lovely peaceful garden. Down for a wedding so didn't spend long at the hotel or get the chance to really enjoy the pool etc but would book again if in the area. Staff were excellent esp young lady on reception.

We had a lovely stay here, loved the room (v. spacious family room) and the service and setting were particularly nice. The breakfast room overlooks the garden so the kids could explore while we had a leisurely breakdast. We were visiting family so didn't get to use the restaurants on either side, but both looked very nice. Restaurants looked lovely with views on the respective pools from the terrace. We didn't hear noise from the restaurants, but then the terraces weren't open. On the saturday night there was a party in the function room directly under our room. The staff forwarned us and were very apologetic, even offering us the use of 2 adjoining rooms for that night. In the end we took the keys to other room just in case, but stayed in our room. The noise did become disturbing once the disco started. However my husband & kids were already asleep (they sleep quite heavily), and my earplugs did the trick for me!