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Best Western Hotel Saint Louis, Vincennes

4.0/5  - basé sur 304 notations.
2 Bis Rue Robert Giraudineau, 94300, Vincennes, France - See map
Best Western Saint Louis - Entrance The Best Western Saint Louis is ideally located in the center of Vincennes. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

With its refined, luxurious decor, the Best Western Saint Louis offers guests bucolic calm in the heart of Paris. Located a mere stone's throw from the historic Chateau and Bois de Vincennes, our hotel boasts a verdant, soothing setting only a few minutes from the centre of Paris and some of the world's most popular landmarks. What with the nearby Bois de Vincennes for joggers and the nearby city centre for shoppers, the Best Western Saint Louis is ideally located. Let yourself be tempted by this royal decor which combined with the hotel's warm welcome guarantee our guests an enjoyable stay. Enjoy the peace and quiet of our hotel while staying in the heart of lively, bustling Paris. We epitomize the hotel with a human face. Our 25 rooms, all air-conditioned, allow you to enjoy a well-earned rest after a day spent in the capital, whether you're on a business trip or visiting Paris as a tourist.

Best Western

Hotel Saint Louis

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Hotel advantages

  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 305 guest reviews
NOTE ISSUED
Excellent
114
Very Good
135
Average
36
Poor
13
Terrible
7
REFER TO NOTICE
Business Business
107
Couples Couples
109
Family Family
41
Friends getaway Friends getaway
13
Solo travel Solo travel
37
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"3 star hotel; 1 star check in"

3
03/01/2018

Disappointing start to our stay due to 4 out of 7 rooms not being cleaned or ready for check in at 2pm. We were repeatedly told the rooms would be ready soon, and they handed over the rooms as they were ready - 4 rooms still not ready at 15:20 and after waiting 2 hours we gave in and went out for the evening with 1 room still to check in. After complaining we were given a complementary breakfast, which for me did not make up for wasting 2 hours of our New Year's Eve weekend away. I was told to email the manager after the trip to complain which I did and he wrote back to say he felt the breakfast was sufficient compensation, we will have to agree to dissagree on this point. The hotel is clean and is close to a metro / RER, one small point to bare in mind is that the hotel is outside of central travel zones and so the books of travel tickets (Metro; tram and RER) do not cover travel to the nearest stations. Breakfast was fine with good coffee and a reasonable choice for a smaller hotel. There is no bar so if you do have to wait for 2 hours for your room to be ready to check in you will be sitting in the lobby area. And there is no baggage storage area and so they will be stacked up next to reception. I would not stay in this hotel again due to the chaotic check in approach and the lack of a manger to discus the issue. Due to the poor response from the manager I will not be using the Best Western chain again.

"Nice hotel but not four star"

3
05/10/2017

Nice little hotel near the metro station. Staff friendly and breakfast fine. Very reasonably priced. The decor can be a bit odd but I had a big room at the front. Some of the rooms are small and one leads off the reception.

"Not bad but definitely not a 4* hotel"

3
10/09/2017

I would have like to give this hotel a better rating but there were too many things that I found disappointing for a 4* hotel: 1. there was a persistent bad smell in the bathroom (like sewer or something). It got a bit better after a day but never disappeared 2. at times, the water pressure dropped to zero when I was showering. I don't know why, maybe it happens when too many people draw water at the same time. It's unpleasant when you are all soaped up. Luckily it did not last too long. 3. the breakfast was really underwhelming. It's in a dark room in the basement and the choice is very limited. There is very little service too, which is not what one expects in a 4* hotel. The hotel is small and I understand that they can't offer a large buffet but at least please try to make it up with a great service. The one staff who's there literally stands still 95% of the time. She'll ask for your room number and, I guess, will clear the table. What about serving drinks and preparing made-to-order eggs for example? Now I have to admit the breakfast is not "expensive" at 13€. That said, the hotel has a very good location and is generally speaking very clean. The room was big enough and the bed comfortable. The decor was a tiny bit pompous but why not, in Vincennes. The one odd thing I did not quite understand was the Lord of the Ring memorabilia in the room. It felt a bit out-of-place. The other thing I liked was the very quick check-in. No annoying form to fill out, no credit card, just a name and a key in return. That was really appreciated.

"Nice hotel "

5
08/09/2017

Charming, quaint, clean and comfortable. The location is very convenient. There are lots of shops and restaurants around. Walking distance to Metro station. The staff were super friendly and helpful. Will come back!

"Don't let 'Best Western' put you off"

4
07/07/2017

I've stayed here several times now and it's never let me down. Rooms are small and the decor a matter of taste - mock-baronial style in homage to the Chateau de Vincennes opposite - but everything works. Breakfast is OK too - mainly continental but with scrambled egg and bacon for the international visitor.

"Not bad"

2
08/05/2017

Is ok hotel but rooms are very small breakfast not much at all for smokers get room number 3-4 and 5 you can Smok just out side the door clean rooms but very cold out side the hotel ther is a lot of restaurant and shops

"The comfiest bed ever"

4
07/02/2017

Although a chain, Best Western Saint Louis has all the charm of a family-run business. Lovely and warm during a freezing spell,, my room was spotless, not huge but not cramped, while the bathroom was a generous size with a separate WC. The bed was so deliciously comfortable I wanted to take it home. The 6€ cold buffet breakfast offered a very impressive choice of fresh fruits, cheese and meats. Top marks to the whole staff for friendly efficiency and helpfulness. I will stay here again.

christian P, Gérant at Best Western Saint Louis, responded to this review
Dear Mr DALY, Thank you very much for this wonderful contribution on TRIPADVISOR, Your satisfaction is the main concern of the BEST WESTERN Saint Louis's team, and this is why your compliments touch us particularly. We are delighted that you have kept a pleasant memory of your stay with us, especialy because we also have kept a great memory of your good humor and your kindness. Please don't hesitate to contact us directly by mail on the : [email protected] for any further booking so that we can propose an interesting price. We hope sincerely to have soon the pleasure to welcome you again in the Best Western Saint Louis Hotel. Best Regards

"Disappointing....Noisy..."

3
07/12/2016

Stayed there on a short trip for a meeting in Montreuil (by Paris). Well, all went well until my neighbour decided to take a shower at 11.30pm... It was so noisy that I thought he was having it in my room. I had to sleep with earplugs and this is not what you expect from a "4 Stars" hotel. Rooms are large and comfortable, otherwise, but in house noise is a killer criteria for me.

"Very nice stay"

5
24/11/2016

It is the second time we have stayed at this hotel - and our high expectations were maintained. Very comfortable bed. Lots of space in our room. It was clean. There were ample choices for breakfast. Staff were polite and helpful at all points. It was close to the metro which made access good. It is also a lovely neighborhood with some excellent restaurants.

christian P, Gérant at Best Western Saint Louis, responded to this review
Dear Guest At first thank very much you for choosing our hotel and Thank you for your loyalty to our hotel. I am delighted that your stay was such a positive experience and thank you for sharing your feedback on Tripadvisor. Thank you again for choosing our hotel and we will look forward to the opportunity of welcoming you back to your Best Western Saint Louis

"Nice but small rooms"

3
16/06/2016

Friendly staff. Good location for subway and restaurants. New and clean rooms. The rooms are small and some are in bungalow style where bathroom at basement. Rooms are not very comfortable. More a 3 star than a 4 star hotel.

"A great alternative to downtown Paris!"

5
14/06/2016

Sometime ago, a friend alerted us to the fact that Paris is surrounded by "village" living just outside the peripherique (the inner ring road that loosely follows the old city wall). The living is generally less frenetic and the value for money better in these areas that are on the last stop of the metro lines. Of course you need to check - but VIncennes is a very nice area with a plethora of cafes and shops and its own, very historic castle. The Best Western St Louis is close to all of this and is a great alternative to living in a very expensive downtown hotel where the shower does not allow you to bend over !

"congratulations"

5
26/04/2016

No particular objection since almost everything was ok, except for the bathroom with a sink rather fragile and lack of soap dish in the shower. besides, breakfast is quite delicious, impeccable reception services and an unfailingly polite general manager.

"excellent"

5
09/04/2016

Located in the heart of Vincennes (Paris) this absolutely charming and quiet hotel gives you all amenities for your stay in Vincennes/Paris.I am a frequently travelling German staying there whenever I get the opportunity.The friendly staff takes care of you.The rooms are in excellent condition, quiet, clean and cosy, equipped with remarkably good beds, mattresses, air-conditioning, nice modern bathrooms, big tv's, free WIFI, free tea and coffee in your room.Well assorted breakfast. The hotel was lately refurbished and totally renovated. I chose this hotel many times.It is well connected with Paris by the fast underground line # 1 . Good value for money!

"Very very nice"

5
24/01/2016

we stayed in a lovely suite, with a rain shower, will stay again very nice french all you can eat breakfast too. Not in a very good spot in my opinion but relatively close to the train and other public transports.

christian P, Directeur général at BEST WESTERN Saint Louis, responded to this review
Dear Mrs GEORGIA, We thank you very much for choosing our hotel among many others in Vincennes and especialy for your nice feedback and sharing your experience on TRIPADVISOR. All the staff are glad you had a nice stay at our hotel and that you enjoyed the room, service and breakfast. Hope to see back soon. Best regards

"Lovely, clean, friendly!"

5
18/01/2016

Friendly staff, right next to the metro, extremely clean rooms and a great breakfast! Several great restaurants within walking distance and only a short ride to downtown Paris. Will be back next time we visit Paris! Thanks for a great stay!

christian P, Gérant at BEST WESTERN Saint Louis, responded to this review
Dear Mr WEBB, We thank you very much for choosing our hotel among many others in Vincennes and especialy for your nice feedback and sharing your experience on TRIPADVISOR. All the staff are glad you had a nice stay at our hotel and that you enjoyed the room, service and breakfast. Hope to see back soon. Best regards

"Great little hotel"

5
11/11/2015

Really good value, clean and well maintained! This is a lovely little hotel with a really helpful and friendly team of staff. Good location for getting into paris very close to the Metro. Nice and close to the Chateau for a bit of culture whilst you are there.

christian P, Gérant at BEST WESTERN Saint Louis, responded to this review
Dear sir THANK YOU very much for choosing the BEST WESTERN HOTEL SAINT LOUIS among many other hotels in Vincennes. your comment can just make us pleased and greatfull, we realy hope to welcome you again in our Hotel and spend more time with you. best regards kindly

"Good stay"

4
27/10/2015

Good Hotel with nice facilities. Friendly people helping you. Breakfast is good. Room is Good, nice Bathroom with walkin shower and seperate toilet. Location in Vincennes close to metro line 1 so you can get easy get everywhere.

christian P, Gérant at BEST WESTERN Saint Louis, responded to this review
Dear Mr ANTOONMA Thank you for choosing to stay at the Best Western SAINT LOUIS and for writing about your experience. It pleases us greatly to learn that our rooms, staff service as well as food quality met with your expectations and that our location was convenient for your needs. We thank you again for your review and look forward to welcoming you back to your BEST WESTERN SAINT LOUIS . Yours sincerely,

"A Charming Hotel, and off the Beaten Track"

4
25/08/2015

The hotel is at the end of the Metro 1 line and is quite far out of the centre. Having said that, the metro is so efficient an regular that it doesn't matter. Many of the most popular tourist attractions are on that line including the Marais, The Louvre, Arc De Triomphe and the Grande Arche de la Défense are all there and the major hub, Chatelet is bang in the middle. Our only rexervation about our room which was on the ground floor was that it had a bathroom in the basement reached by a spiral staircse which was not the easiest. The staff was charming and the breakfast was very good.

christian P, Gérant at BEST WESTERN Saint Louis, responded to this review
Dear Mr Malcolm L Thank you very much for choosing our hotel for your stay and for taking the time to share with us your positive comments on Trip Advisor. It was a pleasure to read through your comments that you enjoyed your stay with us and that the location responds to your needs . and thank you for your kind words regarding our staff. concerning your room of you last stay with us, please don't hesitate to mention it when you make your next booking in our hotel so that we can give you a room with bathroom in the same floor. It would be a pleasure to welcome you again at your BEST WESTERN SAINT LOUIS for another trip.

"very good hotel."

5
01/08/2015

best hotel, close to a metro station (line 1) and withhin walking distance from a rer station. i was there in april 2014. did'nt have the hotel breakfast but got a cup of coffee from metro station in paris. room was clean and tidy and the bathroom was sparkling.

"Should be closed..."

2
22/07/2015

Stayed for one night to visit a relative in Montreuil. Typical French service, i.e. wouldn't grab a fire extinguisher if you were on fire. Arrived at 9pm with a car full of stuff including a travel cot, sleepy 2 year old and pregnant wife. Called for directions, none supplied, turns out the road the hotel is on is actually closed and is now a building site. Nearest parking half a mile away and no offer of any assistance from a male member of staff over the phone. Luckily managed to abandon the car outside the hotel next to a digger as it was a Saturday night and no work til Monday. Two members of staff in reception so they could have assisted. Dingy, tiny rooms. Found a damp towel down the side of our bed. Breakfast room is dingier still. How could the stay have been worse? Ah yes, if we'd have stayed any other night than Friday or Saturday we'd have been woken up by the builders machinery at 7am. Manager told me this was going on for four months while she smoked a cigarette on the pavement. They should just close until it's finished.

"very good price quality"

5
10/07/2015

nice and friendly staff. clean and spacy renewed 3 person room with airco and high quality bathroom. at 50m from the Chateau de Vincennes and close to one of the most green spots in Paris, with parc floral and bois de Vincennes. not so far from the center of Paris. Great when you arrive after a bussy day ang go for a jogging in the bois de Vincennes.

christian P, Propriétaire at BEST WESTERN Saint Louis, responded to this review
happy to make you satisfied and thank you very much for your comment !! we hope wellcoming you again!

"Very Close to Paris Metro"

5
25/06/2015

If you are looking for a great place to stay to visit Paris, this hotel is an excellent option. Located adjacent to the main street in Vincennes, the location of this hotel could not be more perfect. Vincennes is a great city with plenty of options for food, shopping, and sight seeing. The walk to the metro is short and the hotel staff were extremely helpful in explaining the Paris metro system. From this hotel, we explorred Paris for several days and always had a great location to return.

"My favorite Parisian Hotel"

5
13/10/2014

Between the Metro and RER in Vincennes France, both just a few blocks away, this jewel of a hotel is a romantic place for an interlude in the environs of Paris France. The rooms seem spacious without being large (and without an accompanying large charge).