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We highly recommend this hotel! We booked through the official Best Western website, and check-in went very smoothly. The room was clean and the hotel is well-maintained. The hotel staff and associates are courteous and welcoming. We were very satisfied with our stay, and we look forward to our next visit!
Best Western Saint Louis rates as one of the best French hotels I have ever stayed in. Good room, comfortable bed, first class breakfast, and a delightful reception with very helpful staff. Situated in a perfect position across from the 14th Century castle of Vincennes, the hotel is 5 mins from the metro into Paris, or less than 10 mins to the overland railway which takes you into Paris one way. or directly to Disneyworld in the other direction. And Vincennes - a little Paris without the hassle. Polished pavements, lovely shops, a superb choice of excellent restaurants. After one week staying there I did not want to come home. Botanic gardens, woodland walks, a zoo - all there at your finger tips with Paris center reachable by train or metro, approximately 30 minutes away. Most of all - Best Western Saint Louis is very 'French' with real French character. Reception staff went to a great deal of trouble fitting myself and my wife in for an additional night. 10/10 for everything. My daughter lives nearby and we hope to visit Vincennes yearly. Thank you Hotel Saint Louis. We look forward to staying with you many times more.
Far from a 4 star hotel! Despite a pleasant welcome, we were very disappointed by the poorly soundproofed room. The first morning we were woken up at 6:30 a.m. by the neighbors upstairs who were constantly walking around their room. Then by people coming down the stairs.It felt like we were in a wooden cabin that moved on all its hinges every time someone walked in it. At breakfast we were disturbed by the lady who kept washing dishes at the counter next to our table. The breakfast was not up to par with a 4 star hotel. In conclusion: we will never return to this hotel.
Chose this hotel because of its central location to where my extended family live. Booked two rooms as the hotel appears to be recently refurbished so has a crisp new look and feel to it…..and very clean! The hotel is 5 minutes from the metro so very easy to get to and area is super quiet which was amazing. Every person we encountered at the front desk from the moment we arrived and departed were super and helped with all our questions. Including the housekeeping team. The only drawback from the room we were allocated (Room 12) was the poorly designed shower. You have the choice of a rainfall shower or handheld shower. We landed up only using the handheld shower as using the overhead shower, would quite literally flood the bathroom floor with water. To be fair, the other room (Room 13) we booked was much better designed and didn't suffer from the same problem. With the exception of the bathroom of this room, hotel was great!
This was our first hotel after flying into France from the US. We were a little nervous about communication, but everyone at the front desk spoke English and was very friendly. The room itself was clean and comfortable, and the location couldn't have been better for visiting Chateau Vincennes, walking to the train station and dining in tasty restaurants.
Dear Madam, We sincerely thank you for taking the time to share your experience at our hotel. It is gratifying to learn that our multilingual front desk team was able to assist you seamlessly, ensuring you felt welcome and comfortable from the start of your stay. We're pleased that you enjoyed the comfort and cleanliness of your room, which are among our highest priorities. Our location indeed offers great advantages for sightseeing and dining, and we're glad you made the most of it. Your satisfaction is our ultimate reward, and we look forward to serving you again in the future. Best regards, Magali - Hôtel Manager
Well situated in Vincennes by the chateau in a quiet street off the main road. Our room was quiet with a very modern bathroom. Staff very helpful and friendly. No parking at all so don't come with a car. Very near Metro and RER network. Very pleasant continental breakfast
Dear Sir, Thank you for sharing your thoughts about your recent stay with us. We're delighted to hear that you appreciated our prime location near the château and enjoyed the tranquility of your room, along with the modern amenities of the bathroom. Our team takes great pride in providing helpful and friendly service, and it's wonderful to know we met your expectations. We apologize for the inconvenience regarding parking. While we don't have on-site parking, we do hope our proximity to the Metro and RER networks offered convenient alternatives for you. It's fantastic to hear that you found our continental breakfast to be pleasant, and we strive to maintain this standard for all our guests. We look forward to welcoming you back soon. Magali - Hôtel Manager
The location is beautiful and the staff is so friendly. Magali assist us with recommendations of sites to see and best way to get there.
Dear Mister Moffet Thank you so much for your kind words about our hotel. It is always a pleasur to welcom you during our time and visit to your familly in Vincennes. We are delighted to hear that you appreciated our stunning location and found our staff to be welcoming. It is wonderful to know that I am pleased that i was abble to assist you with recommendations, ensuring you had the best experience exploring the area. We always strive to provide our guests with memorable stays, a. We hope to have the pleasure of welcoming you back soon. Warm regards, Magali - Hôtel Manager
Saint Louis hotel is conveniently located next to Vincennes Castle, immediately to metro 1 and nearby RER A stations, which connect many attractions of Paris. It can be easily accessed either by taxi or public transport from both large airports. Rooms are cozy and well equipped. The only drawback (not for us, but possibly for others) is the bathroom access via narrow stairs down
The property is in a good location for emergence into French living with all the American comforts. The Hotel is excellent but Magali and her staff make it special. Near a train stop which takes me to sites inside Paris or to the outskirts.
This hotel is mere steps away from the Chateau de Vincennes. Its privileged location is on par with the quaint, graciously appointed, and impeccably clean rooms. This is not our first stay there, and it won't be our last!
Fantastic stay at this small, boutique hotel in the heart of Vincennes. The staff is exceptional and took care of all our needs. Location is across the street from the Metro with easy access to the heart of Paris. Lots of restaurants and shops to walk around to from the hotel. We can't wait to come back to visit! Thank you for a great visit!
Dear Mrs, Many thanks for your great comment. We were delighted to welcome you in Vincennes for your special familly event ! We hope that you trip back to the US was good. We are looking forward to welcome you again soon and have some news of your grandchild. Warm Regards
Nice hotel. Good location. Excellent insulation from the (quiet) street but not so good from the next room shower. Very clean, good breakfast, welcoming, why ask for anything else? Third stay in this hotel.
This is a solid basic hotel with air conditioning and a decent breakfast. The location in Vincennes is convenient to visit all of the interesting places in Paris by subway. You pay a fair price for a very clean room and it works well if you are not looking for many extra amenities.
Always feeling welcome and appreciated when coming back to this hotel. Employees are very friendly and helpful. Rooms are clean, big enough and a good bathroom. Good chooses available at breakfast and good coffee! I recommend this hotel for your stay in Vincennes or Paris. Close to metro station so travel within Paris is very easy and fats.
Dear Sir, Thank you from the whole team for your kind words and recommandation. We appreciate your fidelity to our hotel as it's always a great pleasure for us to welcome you back here! We are looking forward to your next stay, Sincerely
We had seen the property during other visits to the area and decided to stay versus staying on our friend's couch. The rooms were a good size, the bed was comfortable, it was quiet at night and the service was excellent. Anthony at the front desk was extremely helpful. The location was extremely convenient to the train station to get to the airport or into Paris. Just across the street from the Parc Floral and Chateau De Vincennes. We would highly recommend this property.
Dear Sir, thank you for your kind words that we will share to the team and to Anthony more specifically . We are glad everything was up to your expectations and that you could benefit from our convenient location in Vincennes, close to transports and Paris. It would be our pleasure to have you stay here again while visiting your friends, Best regards,
My stay at the St Louis Best Western is always excellent. The service is above and beyond. My stay is always comfortable. We stay here everytime we come to Paris! We always check Best Western hotels first.
Dear Mr and Mrs C., thank you for staying at the Hotel Saint Louis while visiting your family. We are delighted to read that those 2 weeks among us went well and that our team provided the quality of service we aim for. We hope you had a safe flight back and that we will have the pleasure to welcome you here again for future family visits. Warm regards
Was very impressed with this BW. Staff was very friendly and helpful. Aurelie checked us in and gave us great directions to the local area including the Metro and RER stations. The room was very clean and well kept. Air conditioning worked great. Slept great every night I was there. Breakfast was 13 euro; however we chose local pastry shops instead. There is a McDonald's about 5 minute walk and they also offer breakfast. We took a taxi from CDG and it was 60 euro. when returning to CDG we took Uber and it was only 38 euro. The Metro station allowed us to travel into Paris for 1.90 euro. Central Paris was about 25 minutes. The RER took us to Disneyland in 30 minutes for 6.75 euro each way. I will stay again at BW Saint Louis when I return to Paris.
Dear Sir, Thank you very much, we appreciate your feedback on your recent stay! We are glad our team could help you find your way to Porte de Versailles and around Paris and will share your kind words to our front desk and housekeeping team. We are lucky to be located near Paris and public transports, and read with pleasure that you could benefit from this privileged location for your visits. We remain available for any future stay and wish you the best, Kind regards
Best Western Saint Louis is located in an excellent suburb of Paris. RER A and Metro station nearby. Highly recommend if you are planning to visit Paris. The city center is 30 minutes by Metro. Monoprix, a cinema, multitude of bakeries and restaurants. The staff are really warm, good breakfast. .
Dear Sir, Thank you for your kind recommendation, we are delighted to see you enjoyed your stay at Hotel Saint Louis, and particularly our convenient location in the lively center of Vincennes. We wil be sure to share your compliment with the staff and hope to have you stay here again in the future! Kind regards
I have given this place 2 because it has a clean bathroom. Other than that i would not know what to see as positive. Rooms feel old fashioned and not hygienic. And 170 eur wo breakfast is not on the cheap side
Dear Sir, Thank you for taking the time to review your stay with us. We are putting all our efforts to guarantee the best experience to our guests and are sorry to read this was not the case for you. Hotel prices may vary accordingly to the occupancy rate of the hotel and events in the area but booking directly through us rather than third party websites gives us the opportunity to always offer you our best available rate. Concerning your room we are sorry the decoration wasn't up to your expectations and that you felt it was not hygienic, we can assure you our housekeeping team takes great care of cleaning the rooms thoroughly. Of course if any element gave the opposite impression, please feel welcome to let us know so we can avoid potential issues in the future. We hope to have the opportunity to offer you a more satisfying stay in the future, Best regards
I love this wonderful hotel, it is steps away from the subway and has everything you will ever need. I have been in Europe for a month now and this hotel is the forth I have stayed in. It is by far the very best. From the incredibly friendly staff at the desk, the very sweet cleaning staff who is on top of everything. They have WiFi, air conditioned rooms...and buy the way...the rooms are just adorable. When I walked it it was like staying in a posh apartment in France. But I have to say that the delicious morning breakfast was a big perk...But the true heart of this hotel lies with a truly wonderful and beautiful woman named TRerese. She runs the kitchen and really makes it feel like home. Thank you TRerese for making the morning start off right every day. TRerese always has a smile on her face and in her heart. She took the extra time to talk to me and my friend every morning and made us so feel welcome. I have an “ice” Addiction and she made sure every morning I had ice for my drink. Thank you everyone for showing me and my friend such kindness. I will definitely be coming back to this incredible hotel again.
Thank you from our whole team, we truly are touched by your kind words and are glad you enjoyed this week with us. It is a pleasure to see every single person in our hotel made you feel welcome, and that Therese and her smile helped starting each day on a positive note. We will happily welcome you and your friend here again for a future stay in Vincennes! Kind regards
The hotel is located right in the heart of Vincennes opposite Chateau de Vincennes, with metro nearby and an accessible taxi ride to Charles de Gaulle. Aside from the location, the rooms are very comfortable and small but not unusual for a Parisian hotel. It is decorated in a (I suppose) Renaissance style, with an armoire, standalone desk and night tables, plus crimson red wallpaper or paint, but again not unusual for France and Europe and it added a nice touch to the room. The bathrooms however were excellent by comparison to any European hotel. I was given a room in the courtyard and the bathrooms were a narrow spiral staircase down, but it meant the hotel was able to fit in a large bathroom (even by US standards) with large showers plus a towel heater. The courtyard location of my room helped insulate against any street noise and I found the room very quiet despite being next to a main thoroughfare. The staff was very friendly and helpful on checkin, although the night person was rather unhelpful when I got a little lost in the lobby trying to find the correct door into the courtyard. All in all I highly recommend the hotel for its convenience, character, and price.
We would like to thank you for this charming comment. It is a real pleasure for us to see that you had a satisfying stay here. We hope we will have the pleasure to welcome you again. Best regards
Disappointing start to our stay due to 4 out of 7 rooms not being cleaned or ready for check in at 2pm. We were repeatedly told the rooms would be ready soon, and they handed over the rooms as they were ready - 4 rooms still not ready at 15:20 and after waiting 2 hours we gave in and went out for the evening with 1 room still to check in. After complaining we were given a complementary breakfast, which for me did not make up for wasting 2 hours of our New Year's Eve weekend away. I was told to email the manager after the trip to complain which I did and he wrote back to say he felt the breakfast was sufficient compensation, we will have to agree to dissagree on this point. The hotel is clean and is close to a metro / RER, one small point to bare in mind is that the hotel is outside of central travel zones and so the books of travel tickets (Metro; tram and RER) do not cover travel to the nearest stations. Breakfast was fine with good coffee and a reasonable choice for a smaller hotel. There is no bar so if you do have to wait for 2 hours for your room to be ready to check in you will be sitting in the lobby area. And there is no baggage storage area and so they will be stacked up next to reception. I would not stay in this hotel again due to the chaotic check in approach and the lack of a manger to discus the issue. Due to the poor response from the manager I will not be using the Best Western chain again.
Nice little hotel near the metro station. Staff friendly and breakfast fine. Very reasonably priced. The decor can be a bit odd but I had a big room at the front. Some of the rooms are small and one leads off the reception.
I would have like to give this hotel a better rating but there were too many things that I found disappointing for a 4* hotel: 1. there was a persistent bad smell in the bathroom (like sewer or something). It got a bit better after a day but never disappeared 2. at times, the water pressure dropped to zero when I was showering. I don't know why, maybe it happens when too many people draw water at the same time. It's unpleasant when you are all soaped up. Luckily it did not last too long. 3. the breakfast was really underwhelming. It's in a dark room in the basement and the choice is very limited. There is very little service too, which is not what one expects in a 4* hotel. The hotel is small and I understand that they can't offer a large buffet but at least please try to make it up with a great service. The one staff who's there literally stands still 95% of the time. She'll ask for your room number and, I guess, will clear the table. What about serving drinks and preparing made-to-order eggs for example? Now I have to admit the breakfast is not "expensive" at 13€. That said, the hotel has a very good location and is generally speaking very clean. The room was big enough and the bed comfortable. The decor was a tiny bit pompous but why not, in Vincennes. The one odd thing I did not quite understand was the Lord of the Ring memorabilia in the room. It felt a bit out-of-place. The other thing I liked was the very quick check-in. No annoying form to fill out, no credit card, just a name and a key in return. That was really appreciated.
Charming, quaint, clean and comfortable. The location is very convenient. There are lots of shops and restaurants around. Walking distance to Metro station. The staff were super friendly and helpful. Will come back!
I've stayed here several times now and it's never let me down. Rooms are small and the decor a matter of taste - mock-baronial style in homage to the Chateau de Vincennes opposite - but everything works. Breakfast is OK too - mainly continental but with scrambled egg and bacon for the international visitor.
Is ok hotel but rooms are very small breakfast not much at all for smokers get room number 3-4 and 5 you can Smok just out side the door clean rooms but very cold out side the hotel ther is a lot of restaurant and shops
Although a chain, Best Western Saint Louis has all the charm of a family-run business. Lovely and warm during a freezing spell,, my room was spotless, not huge but not cramped, while the bathroom was a generous size with a separate WC. The bed was so deliciously comfortable I wanted to take it home. The 6€ cold buffet breakfast offered a very impressive choice of fresh fruits, cheese and meats. Top marks to the whole staff for friendly efficiency and helpfulness. I will stay here again.
Dear Mr DALY, Thank you very much for this wonderful contribution on TRIPADVISOR, Your satisfaction is the main concern of the BEST WESTERN Saint Louis's team, and this is why your compliments touch us particularly. We are delighted that you have kept a pleasant memory of your stay with us, especialy because we also have kept a great memory of your good humor and your kindness. Please don't hesitate to contact us directly by mail on the : [email protected] for any further booking so that we can propose an interesting price. We hope sincerely to have soon the pleasure to welcome you again in the Best Western Saint Louis Hotel. Best Regards
Stayed there on a short trip for a meeting in Montreuil (by Paris). Well, all went well until my neighbour decided to take a shower at 11.30pm... It was so noisy that I thought he was having it in my room. I had to sleep with earplugs and this is not what you expect from a "4 Stars" hotel. Rooms are large and comfortable, otherwise, but in house noise is a killer criteria for me.
It is the second time we have stayed at this hotel - and our high expectations were maintained. Very comfortable bed. Lots of space in our room. It was clean. There were ample choices for breakfast. Staff were polite and helpful at all points. It was close to the metro which made access good. It is also a lovely neighborhood with some excellent restaurants.
Dear Guest At first thank very much you for choosing our hotel and Thank you for your loyalty to our hotel. I am delighted that your stay was such a positive experience and thank you for sharing your feedback on Tripadvisor. Thank you again for choosing our hotel and we will look forward to the opportunity of welcoming you back to your Best Western Saint Louis
Friendly staff. Good location for subway and restaurants. New and clean rooms. The rooms are small and some are in bungalow style where bathroom at basement. Rooms are not very comfortable. More a 3 star than a 4 star hotel.
Sometime ago, a friend alerted us to the fact that Paris is surrounded by "village" living just outside the peripherique (the inner ring road that loosely follows the old city wall). The living is generally less frenetic and the value for money better in these areas that are on the last stop of the metro lines. Of course you need to check - but VIncennes is a very nice area with a plethora of cafes and shops and its own, very historic castle. The Best Western St Louis is close to all of this and is a great alternative to living in a very expensive downtown hotel where the shower does not allow you to bend over !
No particular objection since almost everything was ok, except for the bathroom with a sink rather fragile and lack of soap dish in the shower. besides, breakfast is quite delicious, impeccable reception services and an unfailingly polite general manager.
Located in the heart of Vincennes (Paris) this absolutely charming and quiet hotel gives you all amenities for your stay in Vincennes/Paris.I am a frequently travelling German staying there whenever I get the opportunity.The friendly staff takes care of you.The rooms are in excellent condition, quiet, clean and cosy, equipped with remarkably good beds, mattresses, air-conditioning, nice modern bathrooms, big tv's, free WIFI, free tea and coffee in your room.Well assorted breakfast. The hotel was lately refurbished and totally renovated. I chose this hotel many times.It is well connected with Paris by the fast underground line # 1 . Good value for money!
we stayed in a lovely suite, with a rain shower, will stay again very nice french all you can eat breakfast too. Not in a very good spot in my opinion but relatively close to the train and other public transports.
Dear Mrs GEORGIA, We thank you very much for choosing our hotel among many others in Vincennes and especialy for your nice feedback and sharing your experience on TRIPADVISOR. All the staff are glad you had a nice stay at our hotel and that you enjoyed the room, service and breakfast. Hope to see back soon. Best regards
Friendly staff, right next to the metro, extremely clean rooms and a great breakfast! Several great restaurants within walking distance and only a short ride to downtown Paris. Will be back next time we visit Paris! Thanks for a great stay!
Dear Mr WEBB, We thank you very much for choosing our hotel among many others in Vincennes and especialy for your nice feedback and sharing your experience on TRIPADVISOR. All the staff are glad you had a nice stay at our hotel and that you enjoyed the room, service and breakfast. Hope to see back soon. Best regards
Really good value, clean and well maintained! This is a lovely little hotel with a really helpful and friendly team of staff. Good location for getting into paris very close to the Metro. Nice and close to the Chateau for a bit of culture whilst you are there.
Dear sir THANK YOU very much for choosing the BEST WESTERN HOTEL SAINT LOUIS among many other hotels in Vincennes. your comment can just make us pleased and greatfull, we realy hope to welcome you again in our Hotel and spend more time with you. best regards kindly
Good Hotel with nice facilities. Friendly people helping you. Breakfast is good. Room is Good, nice Bathroom with walkin shower and seperate toilet. Location in Vincennes close to metro line 1 so you can get easy get everywhere.
Dear Mr ANTOONMA Thank you for choosing to stay at the Best Western SAINT LOUIS and for writing about your experience. It pleases us greatly to learn that our rooms, staff service as well as food quality met with your expectations and that our location was convenient for your needs. We thank you again for your review and look forward to welcoming you back to your BEST WESTERN SAINT LOUIS . Yours sincerely,
The hotel is at the end of the Metro 1 line and is quite far out of the centre. Having said that, the metro is so efficient an regular that it doesn't matter. Many of the most popular tourist attractions are on that line including the Marais, The Louvre, Arc De Triomphe and the Grande Arche de la Défense are all there and the major hub, Chatelet is bang in the middle. Our only rexervation about our room which was on the ground floor was that it had a bathroom in the basement reached by a spiral staircse which was not the easiest. The staff was charming and the breakfast was very good.
Dear Mr Malcolm L Thank you very much for choosing our hotel for your stay and for taking the time to share with us your positive comments on Trip Advisor. It was a pleasure to read through your comments that you enjoyed your stay with us and that the location responds to your needs . and thank you for your kind words regarding our staff. concerning your room of you last stay with us, please don't hesitate to mention it when you make your next booking in our hotel so that we can give you a room with bathroom in the same floor. It would be a pleasure to welcome you again at your BEST WESTERN SAINT LOUIS for another trip.
best hotel, close to a metro station (line 1) and withhin walking distance from a rer station. i was there in april 2014. did'nt have the hotel breakfast but got a cup of coffee from metro station in paris. room was clean and tidy and the bathroom was sparkling.
Stayed for one night to visit a relative in Montreuil. Typical French service, i.e. wouldn't grab a fire extinguisher if you were on fire. Arrived at 9pm with a car full of stuff including a travel cot, sleepy 2 year old and pregnant wife. Called for directions, none supplied, turns out the road the hotel is on is actually closed and is now a building site. Nearest parking half a mile away and no offer of any assistance from a male member of staff over the phone. Luckily managed to abandon the car outside the hotel next to a digger as it was a Saturday night and no work til Monday. Two members of staff in reception so they could have assisted. Dingy, tiny rooms. Found a damp towel down the side of our bed. Breakfast room is dingier still. How could the stay have been worse? Ah yes, if we'd have stayed any other night than Friday or Saturday we'd have been woken up by the builders machinery at 7am. Manager told me this was going on for four months while she smoked a cigarette on the pavement. They should just close until it's finished.
nice and friendly staff. clean and spacy renewed 3 person room with airco and high quality bathroom. at 50m from the Chateau de Vincennes and close to one of the most green spots in Paris, with parc floral and bois de Vincennes. not so far from the center of Paris. Great when you arrive after a bussy day ang go for a jogging in the bois de Vincennes.
happy to make you satisfied and thank you very much for your comment !! we hope wellcoming you again!
If you are looking for a great place to stay to visit Paris, this hotel is an excellent option. Located adjacent to the main street in Vincennes, the location of this hotel could not be more perfect. Vincennes is a great city with plenty of options for food, shopping, and sight seeing. The walk to the metro is short and the hotel staff were extremely helpful in explaining the Paris metro system. From this hotel, we explorred Paris for several days and always had a great location to return.
Between the Metro and RER in Vincennes France, both just a few blocks away, this jewel of a hotel is a romantic place for an interlude in the environs of Paris France. The rooms seem spacious without being large (and without an accompanying large charge).
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