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Sure Hotel by Best Western Paris Gare du Nord, Paris

224 rue du Faubourg Saint Denis, 75010, Paris, France - See on a map
Sure Hotel by Best Western Paris Gare du Nord - Facade The Sure Hotel by Best Western Paris Gare du Nord is ideally located in the center of Paris. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

A hotel in the centre of Paris at the departure for the main European destinations. Our 3 Star hotel is located in the 10th district of Paris, a few minutes from the Gare du Nord and the Gare de l’Est as well as from the touristic and animated areas. The Sure Hotel by Best Western Paris Gare du Nord has 91 double, twin, triple or family rooms, with all the modern comfort and the multimedia equipment you could desire. The multilingual staff of the hotel will be pleased to welcome you 24 hours during your business, tourism trips or weekends in Paris. Our breakfast room welcomes you for breakfast buffet. A free luggage room is at your disposal at any time. 15 minutes from the Champs Elysées, the department stores and the European train stations. The hotel is ideally located 650 metres from the Gare du Nord – Eurostar Terminal – Thalys – and the Gare de l’Est, next to the Canal St Martin, from the famous Montmartre area and the Moulin Rouge. A few steps from the metro station la Chapelle, you can reach in less than 15 minutes the Champs-Elysees, the Eiffel Tower, the Louvre, Orsay museum, Grevin wax museum, but also the Opéra, the Quartier Latin and the Department Stores Printemps and Galeries Lafayette. The RER B, very close as well, will take you directly to the airport Roissy Charles de Gaulle, the Parc des Expositions of Villepinte and the Stade de France.

Sure Hotel

Paris Gare du Nord

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Hotel advantages

  • 24-hour front desk
    24-hour front desk

Guest reviews

In partnership with tripadvisor fr
based on 171 guest reviews
NOTE ISSUED
Excellent
16
Very Good
51
Average
56
Poor
24
Terrible
24
REFER TO NOTICE
Business Business
15
Couples Couples
53
Family Family
65
Friends getaway Friends getaway
28
Solo travel Solo travel
5
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Stay away"

1
User 28/06/2019

Came here only for a one night visit and i tried to avoid being at the hotel for as much as possible due to how bad it is. The area surrounding it is awful and very unsafe, did not feel like we were in paris at all. The receptionist sent us up to to the wrong room where someone was already staying, there was no lift in the hotel and the stairs were very windy and bumpy to walk on. I would advise anyone to stay clear of this area of Paris as i almost got mugged twice walking back to the hotel from the metro. Not worth the hassel at all.

"Don't even think of booking it!"

1
sparshnagpal, Mumbai, India 26/06/2019

The receptionist fall asleep while talking to him. It was 35°C outside and our AC wasn't working. Our locker wasn't working .Worst service. Room was ready an hour after our check-in time. Lift is tooo small, max 2 people could get in without luggage . One of the worst hotel experiences ever. Just that it was clean and station was nearby, only positive things. This place totally ruined the image of Paris for me. Would strongly recommend to look for an alternative.

"Smell of fresh Paint and dirty rooms!"

1
User 25/06/2019

We were checked-in by a person named Saleem. Then he asked us to follow him to the next door property. I was offered 2 strong paint smell and dusted room ( they were finishing up the next door building to hotel conversion for this hotel). Told him can't stay there since kids has asthma. Been told no other rooms available since women's world cup 2019 taking place and no refund since the reservation done by Booking.com with a funny smile by Saleem. I was willing to blow off 2 rooms for 4 night totaling almost $ 2,000.00 to find any other hotel in Paris but was unsuccessful due to women's world cup. Went back to the next door original hotel and saw another customer is complaining to front desk about the same issue to a person named Alan. I explained Alan about my kids asthma and he promised to change my room next day to the original hotel. Stayed out with 3 kids overnight ( unbelievable hardship for kids aged 11,10 and 3 year old). Was given 2 replacement rooms next day to the original hotel and finished my stay there. Only this person care for service ( Alan) and housekeeper's were good. Other than that NO ONE CARES. Never ever will stay there even this hotel offers me money to stay.

"Good value for a weekend in Paris!"

5
Annetterkndmd, Pittsburgh, Pennsylvania 09/06/2019

Our room for 4 was surprisingly spacious - sitting area was great for our other friends to gather to plan our activities. Big bathroom. Loved the little balconies. Great locay by East and North trains(airport) and near a few metro lines, one just feet away. Great value.

"Very Disappointing"

2
Anish6909, Chandigarh, India 05/06/2019

Very poor property, very small room like toilet. House keeping is very poor never clean the room. I stayed 3 nights and no one cleaned my dust bin and they never changed the bed sheet, Very rude staff... I will never suggest anyone to stay in this property.. Please guyees stay away from this hotel....

"Horrific experience, rough place, great a looting customers!!"

1
Karvis79, Navi Mumbai, India 05/06/2019

During our visit to Paris in May-19, we had booked this hotel twice once during our first visit and the second time after 1 day of out 1st visit check-out so that we can leave our luggage while visiting other places nearby. We gave Sure Hotel by Best Western a try owing to it's proximity to Gare du Nord station. 1) Firstly it's not too close to the station, so if you intend to walk with heavy luggages, that would not be easy 2) The surrounding area is rough and doesn't look safe at any time of the day, so don't think of staying in this locality if you are visiting with your family 3) Now coming to the hotel. Salim from the front office was so unwelcoming and full of arrogance and distrust. At check in when I informed him that we would be staying for 2 nights and check-out and will comeback after a day to check-in to the same hotel, hence we would be leaving our 4 bags in the luggage section of the hotel as we didn't want to travel with it, he said he can allow only 2. What kind of solution was that? Why would one want to leave partial luggage. In other words he was discouraging us to leave luggage even if it was for only 1 day and even after we showning our loyalty by booking the same hotel on coming back to Paris. With exploring other options luggage storage we eventually spoke to another person at the hotel front office Idris who helped us with storing our luggage. Hence not sure what Salim's motive was. 4) Now just on the day when I was supposed to check-in the second time, the hotel cancelled my booking, stating some credit card issue, which was ridiculous, as if that was the case why didn't it happen the first time. Then I called up and spoke to them over the phone and they stated that they will re-instate the booking but cannot assure the same room. I realised this was a trick to get me to be at their mercy and settle for a lower config room as they knew I would have to comeback and stay there due to the luggage. 5) They were successful as they assigned a room with horrible layout in the top floor (no bathtub, unlike the room that I had booked) with slanted roofs and very cramped up. But charged the same amount. So it was a clear loot. 6) The lifts in the hotel are toooooo small, one 1 person and 1 luggage or 2 persons can fit in at a time Avoid this Hotel at any costs and if possible the location near this side of Gare Du Nord for stay as it is not advisable for family stay. Message to the Hotel management - While I understand you can do anything about the location, you have to work a lot on the hospitality and hygiene front. With arrogant and unwelcoming staff like Salim who don't value customer relation and experience, you don't seem to be doing this right.

"Just about ok"

3
Apoorva20, Vadodara 30/05/2019

The experience of stay was really average. We had booked 4 rooms and arrived at hotel 1 hr before check in time. Only one room was available before the check in time. The last room was alloted almost 1 hr post the check in time, which was very lax. They just have one resource for room cleaning so in case your room is not ready on arrival, expect atleast 30 mins waiting. The central reception staff kept changing. Except for one person most of them were very Curt in replies. Rooms are pretty conjusted and if you have 3 bed room then there would hardly be any space for luggage. People have already elaborated much about the tiny lift in varioy reviews so no need to add here. We were traveling with kids and kids ought to make some noise. As rooms are very adjacent to each other hotel staff kept on bugging us to keep our children quiet which was a difficult task. One gentlemen at reception even went to the extent and informed that they might charge us additional if customers complained. Biggest advantage is that the hotel is located close to metro station La Chapelle and Central stations Gare du Nord n Gare du Isle. All of these stations at a walking distance. So if you are on budget trip with less luggage and intend to travel in Paris through trains n metros then this can be a good choice.

"Disappointed "

2
jackdGI, Glen Innes, Australia 21/05/2019

This was booked for us by our travel agent in Australia based on its close proximity to the Eurostar. That's about all it has going for it. It's in a rough area so we certainly don't feel safe walking to/from even during the day. The accommodation it's self has been disappointing. The rooms are tiny and fittings old, the window doesn't close properly and the lift is only big enough for 1 person and a suitcase or 2 people and no luggage (no exaggeration!)

"One night in Paris"

3
Douglas R, Croston, United Kingdom 29/03/2019

One night in Paris before catching the train home, I thought I was in India 100's of Indian shops, a 2 star hotel with 1 star for a excellent breakfast, freindly staff, a clean very small room ok for 1 night, very thin plastic cups to make tea or coffee in, we had a tripple ground foor room very quiet with heater and air con, the early breakfast was excellent and included in the room rate, a short to medium (had big suit cases) walk to Gare du Nord. Would stay again for one night.

"Clean but very small"

3
User 25/02/2019

The hotel was about 8 mins walk from Gare Du Nord which was convenient. The hotel is located in an area called 'little India', brimming with activity and lots of convenient shops. A little bit of a rough area. It's very close to La Chappelle Metro. The front entrance of the hotel was beautiful and very clean. The rooms were also clean and the staff were so friendly, helpful and relaxed. The only issues I had were that the lift was so tiny! Only two people max could fit, with very small luggage. It takes ages to arrive and I found it quite claustrophobic. Overall the rooms were small and the bathrooms tiny. Ideal for a short stay maybe two nights max. Advisable to take a taxi if coming home late at night and to keep your belongings close because of pickpocketers.

"Budget hotel in Paris City Centre close to transport links!"

3
dianakneale1312, Rushden, United Kingdom 11/02/2019

A great budget hotel very close to Gard De Nord and Gard Dr Lest. Lots of nearby shops and restaurants to include Moulin Rouge. Small rooms as expected in a budget City hotel but adequate for a couple of days. Staff friendly and helpful, rooms clean and breakfast adequate.

"Location location location"

4
salmonkeith, Isle of Man, United Kingdom 18/01/2019

Onlyvhere for 2 nights, 5 minutes walk from Gare du Nord and 1 minute from nearest metro taking you to Pigalle and Sacre Cour in minutes. Hotel was clean and welcoming, front desk staff were really helpful. if you need to use the lift its one at a time in it. Toilet and shower may be small but you can live with it for a couple of nights. Perfectly good for a quick break and we got it for a great price. Would stay again.

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