Best Western Plus Truckee-Tahoe Hotel,  Truckee

4.0/5  - based on 300 guest reviews.
11331 Brockway Road, 96161-2107, Truckee, United States - See map
+1 530 587 4525 +1 530 587 8173

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> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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We are a newly remodeled hotel in the heart of the Sierra Mountains. Near several ski resorts and beautiful Lake Tahoe, we are the best choice for accommodations in Truckee. We offer a free full hot breakfast to start your day of exploration off right. Each room is furnished with the most comfortable beds in Truckee, free wireless Internet, a mini-fridge and a microwave. We are conveniently located right next door to three outstanding restaurants. The fun and activities in the Truckee area are limitless, even us locals are always finding new and exciting things to do. Come find out what makes this unique town so special and stay with us while you are here. Enjoy your stay.

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Room 1

Guest reviews


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based on 301 guest reviews
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Excellent
 
139
Verygood
 
114
Medium
 
26
Poor
 
13
Horrible
 
9
Business Business 39
Couples Couples 96
Family Family 112
Friends getaway Friends getaway 24
Solo travel Solo travel 22
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Truckee-Tahoe Hotel,Truckee
  • 4
    « Comfortable Hotel close to amenities, skiing and beautiful Lake Tahoe and Donner Lake »

    Hotel is a bit dated, no HD TV and noisier than I expected (bring your earplugs if you're a light sleeper). Otherwise rooms are very private, clean and comfortable and this hotel is very dog-friendly. Suggest if you have an anxious dog to ask for a room that is not near an entrance! Nice pool and hot tub in center of hotel and good restaurants right next door. Promotional pricing was excellent for Tahoe/Truckee area and lots to see - love coming to this area.

    5
    « Fantastic Stay! »

    The Truckee Best Western far exceeded my expectations. They had friendly, knowledgable, helpful staff; very clean rooms; wonderful feather beds; large in-room fridge; in-room coffee maker; extensive complimentary breakfast; free internet; free parking; great location. I will definitely stay here again.

    5
    « Goldilocks Would Stay Here. And This Property is Pet Friendly! »

    Our room was spacious and very comfortable and very quiet. When you stay in a motel, your goal is to get some sleep, which means that the room has to be quiet, the bed has to be comfortable, the room has to be dark, the temperature has to be just right. This property met all of my criteria and more! The bed had a feather bed topper which was heavenly. I'd never slept on one before but now I'm in the market for one at home. It was that wonderful. The room was very spacious, so much so that our portable dog kennel easily fit in several different places so we could determine which spot would be right for our dog (a German Shepherd so size matters). Breakfast was so much more than I'd expected. There were scrambled eggs, omelets, refried beans, potatoes, sausage, waffles, cereal, yogurt, hard boiled eggs, fresh fruit, toast and on and on. Since I'm a tea drinker, if the breakfast has Earl Grey tea bags, I'm extra happy. If the breakfast just has generic, one-size fits all "tea" bags, I'm a lot less impressed. We ate dinner in downtown Truckee, a quick four minute car ride. I'd stay here again, recommend it to anyone looking for a very convenient and comfortable place to stay in Truckee.

    3
    « Great hotel - Horrible customer service »

    We stay in the Best Western Plus Truckee hotel quite often during the winter because it is comfortable and close to Northstar. However, I was extremely displeased with their customer service. We weren't able to make it to check-in one Friday night because the roads (i-80) were closed due to spinoffs. We called the hotel to let them know that we couldn't make it tonight but would arrive tomorrow for the second day of our reservation. We also inquired about a refund. The woman working the front desk was really nice and she said to call back the next day to talk to the general manager. We couldn't get a hold of the general manager, Brad after trying several times on Monday morning, and according to the assistant manager Alex, the 'roads were only closed for a few hours on Friday'. I booked this hotel through Expedia, and the customer service agents tried to resolve this issue as well but were unsuccessful. Thoroughly disappointed with the service and will think about staying at the Hampton Suites just up the road next time.

    5
    « Great location... »

    Great location. Clean room. Easy parking. Fast wifi. Several good restaurants to walk too... allow dogs... nice heated pool. Good breakfast. Located at center of Truckee, so near most skiing areas and resorts.

    5
    « Great Best Western »

    This was a very nice Best Western for many reasons. Some that stuck out were that the front desk was very welcoming and accommodating to give us a room with a pool view. The hotel was either new or nicely remodeled. The pool was heated for all seasons. The hotel even supplied puzzles and board games for families to keep entertained.

    4
    « Quiet Location. Lots of amenities »

    We had trouble booking the hotel. I think the staff was new. We also had trouble finding it with our GPS. it is above and out of town. Once we got there the staff were hospitable. The rooms were good size and comfortable. The decor is lodgelike. There was fruit and coffee available. There is a firepit outside and pool and hot tub which we didn't use. The breakfast room was spacious and the food variety very good. This hotel is well maintained and the atmosphere was relaxing. We are rewards members and this is one of the better BW's we've stayed in. It was pricier than most though.

    3
    « Nice hotel with good breakfast but very noisy! »

    We stayed here for a few nights with our two kids so we could go skiing at both north star and sugar bowl. We were actually pleasantly surprised with the comfortable beds, the updated finishes, the great hot breakfast with lots of options that would please anyone, the proximity to Few good restaurants in easy walking distance (fifty fifty was quite good and has cocktails and great beer!), and easy parking. What we did not like is how noisy our room was as we got a room with a connecting door to an adjacent room and also overlooked the courtyard with the pool and hot tub on the ground floor. There are lots of very inconsiderate and loud people at this hotel (not surprising) I would stay here again if we got a non connecting room (our neighbors blaring tv woke us at 11 pm), on the top floor not overlooking the court yard - live and learn!!

    4
    « Truckee base »

    We used the Best Western hotel as a base for travel in the region to Squaw Valley and Reno. Enjoyed the walks, the restaurants and shopping in the town. of Truckee. The B/W breakfast is a very good option.

    4
    « good hotel with access to Donner Pass skiing »

    Stayed here to enjoy Nordic skiing at royal gorge. Hotel was quiet and comfortable. Room was comfortably sized. Staff was nice and polite and they had free Wall Street Journals. There were two restaraunts within close walking distance (although they are not great),

  • 5
    « family visit »

    My family was up for a visit for new years, I put a few of them up at BW in Truckee as it was close to our house in Tahoe Donner and the festivities we were attending at Northstar, they loved their stay there. We have done this several times before so it is almost a holiday tradition now, I'm sure we will do it again again. Very nice hotel and close to all Truckee Northstar attractions.

    5
    « Great service »

    We have stayed multiple times and every time we can count on great service and consistent rooms. The breakfast has been very helpful, one less thing to worry about. The pool, hit tub and fire table are awesome!!

    4
    « Wonderful place to stay. »

    Everything in the hotel was comfortable and well maintained. Breakfast was great each morning before heading up the mountain to ski. Only down side the free shuttle to Northstar did not arrive 2 mornings in a row. Ended up using the TART service which was more reliable.

    3
    « Disappointed with this Best Western Plus Service »

    We chose this hotel as we were two families needing two rooms with 4 people per room, and only staying 3 nights, so not worth booking a VRBO or AirBNB. Location was very close to Lake Tahoe and the pricing was much less than directly on the lake. You could walk to a few restaurants nearby so you didn't need a designated driver. I thought the TESLA charging stations in the parking lot were very high-tech and innovative. Breakfast was only served until 9AM. It is a resort town so that was too early. Hot tub did not work the entire time we were there-3 days. They kept promising that it would be fixed the next day, but the day came and it wasn't fixed. It was one of the reasons we chose this hotel, so we were very disappointed. Internet was spotty from time to time. Selection was decent for breakfast and service was very good and attentive. Hotel was arranged strangely (giant square) and you had to go outside the property for fastest way to our room. Pool and open inside area closed at 10PM and didn't open until 10AM (that is late in the morning). They hounded us at 10PM to leave the area near the pool and fire pit even though we were in the middle of a conversation. I thought they should have offered some kind of concession for the broken hot tub. 3 days is a long time for it to be out of service during high vacation season. They kept saying it would work within 24 hours. I found the front desk a bit unhelpful and not super friendly. I asked a number of questions and they didn't seem to know the answers. The rooms were a bit small, but dark, and were in need of renovation. For the price of the rooms,they should be refreshing the rooms and stepping up the front desk customer service and support.

    5
    « Very good place to stay in Truckee »

    You could have fooled me that this wasn't an upper scale lodge. Very friendly front desk staff. Amazing full breakfast, but get there before 8am to beat the crowds. Rooms are nicely decorated and beds comfortable. The pool and hot tub are heated- we were in it every day only cold getting in/out. I loved the location which is pretty close to everything but away from all the people swarming downtown. Definitely a great place to stay!!

    5
    « Great place to stay in Truckee »

    We went to ski at Northstar and this hotel is less than 10-min away by driving. We got a standard 2 Queen bed room. Room size is within the range as most other hotels. This hotel is close to the central Truckee, where you can find many restaurants.

    4
    « Vacation week »

    Overall was okay. $400 a night including tax was a bit too much for this place. But I guess it is what it is. Staff were great. Beds are not that comfortable ( at least for me) . The fair price for this hotel is not more that $99 a night with single bed. Maybe even that is too much.

    2
    « A Night With the Dust Bunnies »

    clean and dust the rooms. There were grammcrackers (not crumbs) and Gatter Aid bottles on the floor, and dust bunnies and feathers under the beds. I don't mean a thin layer of dust a week or month old. I mean layers of dust on the floor and on the gatteraid bottles that had to be months or years old, any time the heater turned on it would kick up a cloud of dust in the room.

    5
    « Wonderful stay »

    Comfortable beds, heated pool to relax in after a hard day's work or play and the staff were great. Close to a really good Thai restaurant. The room was already warm when we got off work, so we did not have to freeze for hours like some hotels, when it is 7 degrees outside. Thanks for the great stay.

    4
    « We will stay here again! »

    Professional staff from the front de d k to the breakfast staff to the maid service. Just wish breakfast went later than 9:00 so we could slerp in. The lighting is minimal. This made it too difficult for me to read.

  • 4
    « Breakfast »

    Nice hotel, clean comfortable bed, nice mini bar set up, will be staying here more often as it's close to Truckee down town kings beach and Tahoe City. The breakfast buffet was well stocked and good quality, because it was included with the room I thought it would be more basic, it was more than that.

    5
    « Nice place »

    Clean rooms. Friendly people. Excellent location. All the things in the room working. Love to go back and also love to refer family and friends. It change of my view of Best Western much much better. Breakfast was awesome too.

    5
    « Fantastic Pet friendly Hotel »

    Great staff! They were very welcoming and informative! Great facilities! The pool and the hot tub are state of the art! Comfortable room!! Good breakfast! Lot's of variety! Great location next to an awesome brewery and a really good winery!! Great Stay!! We will be back with our dog whenever we are visiting Truckee!

    5
    « 5 star 3 diamond motel »

    This is the very finest 3 diamond lodging I have ever stayed in. I am 62 years old and have stayed in plenty of motels over 45 years (motel being you park your car near your room). Rooms are very nice and quiet, good bed, nice room amenities. Very professional staff - obviously hotel management graduates. Breakfast is the best non-server meal breakfast in have encountered. Nicely cooked eggs, good breakfast meats, cook your own waffles, numerous juices, coffees, teas. Wayyy beyond Continental breakfast, and equal to a restaurant breakfast. Great motel. I booked next week after 2 nights here (more moving), and will book the following week

    5
    « Great base near Truckee »

    This is a lovely hotel close to Truckee. It is within walking distance of the main area of Truckee but there isn't a sidewalk for part of the walk so we drove into town. The rooms were comfortable and quiet.

    4
    « Awesome hot tub! »

    Staff at front desk are very welcoming and helpful. Rooms are spacious with comfortable beds. Outdoor hot tub and pool area are great for relaxing after travelling. Great location with several restaurants within walking distance. Hot breakfast is included with many choices offered. I would recommend staying at this location.

    5
    « Perfect Vacation »

    Excellent ,home away from home. Largest hot tub I have seen Perfect to relax those sore muscles from hiking. Less than a mile from downtown but far enough away from the traffic & noise. All afternoon & evening there was fresh fruit & freshly baked cookies available.

    3
    « ok »

    they need to clean under the beds. the staff was friendly. nice pool area with an outdoor fireplace--very cool--. the hot tub was large but the jets only worked on one side. some rooms are pet friendly. we haven't had any issues at any of the Best Western Hotels we have stayed at. this is the first time we will give them the benefit of a doubt if are in the Truckee area again. maybe

    2
    « Overpriced Noisy Rooms »

    Really expensive for what you get. The decor is nice and stuff is clean but I had terrible issues with hearing the neighboring room tv - and also slamming of doors. Paid more than 160 - not good for the price.

    4
    « Bert Western Plus - Truckee »

    This is a great place to stay when you're in the area. Perfect location, centrally located, and the property is well maintained. The breakfast is good as is the service. The staff is considerate and friendly.

  • 5
    « Cost-effective »

    It is well-organized place to stay for visitors. Free breakfast is pretty alright. There was kind staff made me feel comfortable. Also I saw some kids enjoyed at the hot tub next to pool . If Heater in the room hadn't made a big noise to feel me bugged , it would have been super greater.Overall, pretty good.

    4
    « Road trip to Idaho »

    Clean room, friendly and courteous staff, excellant value, great location for dining. Would stay here again. Nice breakfast. great parking, easily walk to evening dining. Location is just off the highway just outside Truckee, CA.

    5
    « Well Worth The Price »

    We stayed here one night during our cross country drive. It isn't the least expensive place we could have chosen, but it is one of the best we chose. The rooms were well appointed, the staff were exceptionally friendly, and the breakfast was to die for. It was also convenient to historic downtown Truckee and the Donner state park. I'd highly recommend this hotel to anyone.

    4
    « Best Western Truckee great location »

    Great location Close to downtown and great restaurants Breakfast was very good, nice pool and jacuzzi. Easy check in . Quiet hotel except for partying in next room one night. Close to Tahoe and ski resorts. Family friendly and pet friendly

    4
    « Truckee, Calif. »

    Not expecting much in Truckee, I was pleasantly surprised with the hotel accommodations and its close proximity to the charming town of Truckee. The staff were all very pleasant and wanted to make sure we had everything we needed. The breakfast menu was greatly varied and all the staff were so pleasant to be around.

    5
    « Still EXCELLENT on my 3rd visit »

    this is a VERY good Best Western hotel. nice location, very well maintained. rooms clean as a whistle. every convenience in the rooms, fridge, microwave, giant screen TV, coffeemaker, hair dryer, ironing board and iron WiFi etc. VERY comfy bed. the front desk staff are very good except for Mary who is The BEST anywhere! this was my 3rd visit in 3 years and it has consistently been excellent, never any issues at all. Be sure to eat at the Fifty-Fifty brew-pub next door! BTW the hotel is just outside of Truckee BUT is almost an hour away from Lake Tahoe!!!

    5
    « Truckee swim meet »

    An excellent hotel to stay! Very nice clean, quiet rooms! The beds were the Best, very comfortable! The pool and grounds were exceptionally nice with awesome fire pits! Pool and (hugh) hot tub was awesome !

    5
    « Great stay »

    Spent over 20 nights in this hotel and everyone of them was great. New General Manger Brad is doing great so far and Carlos has been very helpful. Front desk staff was very nice, accommodating and friendly. Breakfast was good and again the staff was great.

    5
    « What a wonderful hotel in the pines of Truckee »

    This was a great hotel to stay at. We enjoyed the personal service of the front desk personnel and the decor was great! Really enjoyed our stay here! The breakfast was well presented and the breakfast room was nice and big. The bed was a tad soft, but then I like a firm mattress. Overall, a great stay!

    5
    « Enjoyable Visit »

    We recently spent three nights in Truckee visiting friends and stayed in this hotel. We were very pleased with everything provided. This is not a new facility, but it has been modernized and well maintained. We appreciated the room size, the comfy bed and the easy chair and ottoman in addition to the desk. The employees were very friendly, and the manager was in evidence everywhere. Breakfast was a large buffet with eggs, both scrambled and hard boiled, bacon, sausage and beans on one occasion. They offered several cold cereals, instant hot cereals, numerous bread choices and fruit salad in addition to juices, apples and bananas. The waffle station worked well too. Thete were cookies in the lobby in the afternoon. The hotel has a pool and hot tub, but we did not use those. There is also a nice firepit for evenings not as cold as the below freezing temps we experienced. The location makes for an easy trip into Truckee, and I 80 is close by if you are headed to Sacramento or Reno. We would definitely return.

  • 5
    « Exceeded Expectations »

    Hotel staff was gracious, friendly and helpful. Breakfast was outstanding! Rooms clean and nice decor. If we are ever back in the area we will stay here again. Best Western rewards rock. Glad we found the place.

    2
    « Dangerous while showering »

    There was no anti-slip rubber bath mat provided. We called housekeeping and were told that they don't provide them. The shower is too slippery to safely stand in while showering. So I don't think this hotel care's about my safety.

    4
    « nice but over priced »

    nice hotel...good breakfast....but over priced...road out front was having work done...dust all over vehicle...clean rooms...friendly helpful staff....there is no need to have 200 characters in a review...this is extremely too long...

    5
    « Comfort and Quality »

    This is the 3rd time we have stayed at this hotel. It has great service and offer quality at an affordable price. It's close to everything. The pool and spa were great for kids and there is a relaxing atmosphere. I'd highly recommend this hotel for anyone looking for a quick comfortable getaway!

    5
    « Summer Trip 2017 »

    Very nice hotel. The front desk employees, 2 young men, were having difficulty assisting me with my free night voucher. They contacted Carlos, the manager I think, and he was very accommodating. Insisted on getting me in my room without having to wait on them to apply the free night voucher. Close to a couple of good restaurants, within walking distance. Would definitely stay again!

    5
    « Great place to stay in a fun adventure town »

    We were very comfortable at the Best Western after getting off the PCT for a couple zero days to clean up and relax. Staff was excellent, rooms were clean, pool was cool, breakfast was great. High Sierra Taxi was also excellent at getting us where we needed to be.

    4
    « Nice place to stay. »

    Good place to stay. 3 restaurants within walking distance. 1 of the restaurants is a Micro-Brewery. I stayed here twice. Both times the room I was given had a bad odor. The staff apologized and gave me a new room. I suspect the odor is from allowing pets to stay there. Breakfast is great, bacon, sausage, eggs, potatoes, etc.

    5
    « Great stay »

    Excellent staff, clean, good breakfast with a great variety to choose from and it's also pet friendly. Beautiful scenery and had a few close restaurants, so we didn't need to drive, walked across the street. Definitely will stay again.

    5
    « Great Hotel »

    This hotel is beautiful. The location is perfect, close to the river and parks. We arrived early and were allowed to check in. The staff was super friendly. The decorations inside the hotel were so cute, vintage skiing equipment and other antiques. Dogs are allowed here although there really isn't a place to let them walk around. The rooms were clean and up to date. The outside pool was nice and had sun all day. The breakfast was open early every day and was fresh. When I go back to Truckee, I'll stay here for sure!!! Great place.

    1
    « Just go camping instead! »

    Expensive, stinky and not very clean. This place gets used hard by the public and it shows! Really, are you traveling in the Summer? Just bring a tent and sleep in any National Forest camp ground. Pit Toilets have to be a Step-Up from this place.

  • 3
    « Cute spot »

    This hotel, located in super cool Truckee was cute, had a nice outdoor fireplace area, outside pool and large hot tub. The breakfast was typical Best Western fare, nothing to write home about. Quite expensive for a Best Western, but that is the area. We would stay there again for sure. We had an uncomfortable mattress that we should have addressed upon arrival. Check it out before you keep the room.

    4
    « A hotel to consider in visiting Truckee-Tahoe »

    We arrived at the hotel today only to find a wait due to noisy road work being done on the road where our entrance to the hotel was.My wife went in to register us and mentioned about the noise in front. The registration person told her that they would give us a room in the back. BW +1. I got a dolly to bring our numerous car contents in to our room. As I am struggling pushing the dolly up to the secure entrance, there was a young gentleman washing the door's glass. He immediately came out to assist me in getting the dolly up and through the door. BW+2. Our room is immaculate for cleanliness.It has two well-appointed queen size beds as requested. We have a few of the swimming pool from our window, but noise is not an issue with the A/C on which we kept on all dayy/night. I recommend giving it a try, I don't think you will regret.

    4
    « I would stay here again...... »

    Nice place to stay and fairly close to Downtown Truckee. Even though my stay was not perfect it was very comfortable. We had one issue with the microwave that could have been handled different but overall a nice stay. Check all appliances as soon as you get into your room, just a good practice I guess. Nice pool and hot tube area, pretty quiet and well kept. we stayed mid-week.

    5
    « Perfect mid-price stay »

    Very clean and friendly. Best free breakfast I've ever experienced. Very centrally located in the Tahoe/Treckee area. High quality food and drink next door. Great hot tub. Would recommend this hotel in a heartbeat!

    4
    « Pleasant Truckee hotel »

    Love the pool and really really big hot tub here. Also the fire pits and the large seating area was a pus! Definitely a family place. We stayed here for a tournament in Incline Village. Location was perfect. Free Breakfast was wonderful. Staff was pleasant and the warm cookies were a plus. Rooms were clean with plenty of space. This was a decent hotel.

    5
    « Truckee visit »

    Upon entering we were shown a room but we wanted a room by the pool, so we waited. We were able to get the room. Everything else went smoothly. Breakfast was great. Room was quiet. Even people in the pool promptly left when it was 10 pm. All in all, great place. However, we really do wish they would bring back the 4 cup coffee pots. The Keirigs just aren't good. We found a good Chinese restaurant and a brewing house to have dinner. Both good places.

    5
    « Great Truckee hotel »

    We had the pleasure of staying three days at BW Truckee hotel. Staff was very hospitable. Breakfast was complete and staff very caring. Very nice and quiet stay at hotel. Even though we were close to pool, the people all left at 10 pm like clock work. No problems whatsoever. Sorry we couldn't stay longer.

    4
    « Very good hotel »

    Great location. ,Truckee nice and Lake Tahoe 30 mins drive. Only negatives = air-cod noisy/too cold - couldn'tl get it to right temp so left it off. No onsite bar or restaurant but 2 restaurants nearby (foot). Near to freeway. Good pool and gym onsite.

    2
    « Unpleasant experience. »

    I had a fairly UNPLEASANT, stay at Best Western PLUS, Hotel Truckee Tahoe located on 11331 Brockway Road, Truckee, CA 96161. My Co-Worker and I were driving through the area as we have always every two months (Co-worker, 15 years) and tried BW as we had stayed there numerous times in the past years. In March of this year we were informed that there were no ?State employee rooms ?available, even though our other Co-workers were given rooms later that same night, by calling BW Reservations Worldwide. This time upon arrival we were again informed that there were no rooms for ?State Rate Employees? by the desk clerk Mary (Same clerk prior). I then contacted BW Reservations Worldwide and was given two rooms at the BW Truckee Tahoe, while sitting in thier parking lot, right after being told that they had ZERO rooms. After checking in later that day, I unpacked my belongings and got ready for a swim. I noticed that there was no iron and the toilet did not function. I called twice to the front desk and had no answer, so I went down and informed the evening desk clerk (Joel) of my situation. ?We have no maintance and that I really didn't need to Iron my clothes? and that I had to move to another room (Even though being told that they had no room). He then stated that I was a ?Diamond Select Member? and stated ?Do you want me to shine your shoes?? I said ?Yeah right?, and his answer was ?That ain't going to happen?. He then said that I will get the best room they had (wrote it on my key card sleeve ?BEST ROOM?). After packing up and unpacking, I noticed that it was a handicapped room with no place to sit, and no shower curtain, and 50 foot to get water to make coffee. Also there were no towels at the pool side so I had to go to my room and use that towel. My opinion is that there must have been a New Management within the last three years.

    3
    « Average Best Western at a high price »

    Upon arrival had to wait for a short time for a desk person to check in. The room given was nice but had an unpleasant odor at soon as you opened the door. To be fair we were traveling with our pet but they should really try to remove bad pet odors before offering rooms. This hotel is expensive for what it is. The breakfast was above average.Convenient location close to I-80.

  • 5
    « Truckee Stay »

    Our stay at the BW in Truckee was great! Great location, breakfast excellent. Bed was comfortable. Location was perfect. Just wish we could have stayed longer. We will return for a longer period next time.

    4
    « Great pool, hot tub and firepit area »

    This location had not only clean rooms, but also an amazing firepit that at least 15 people could sit around. They also have a very large hot tub. Both were great for enjoying the evening.I also appreciated the security of this property having inside corridors and not having the rooms accessible from the parking lot.

    4
    « Best Western Truckee »

    Good value and great employees. Clean rooms and common areas. Free breakfast is great and Wifi is fast. Central location to the activities in Truckee and Northstar. I would recommend this property to friends and family.

    5
    « Awesome! »

    This is one of the best hotels I have ever stayed in. Everything was perfect. The location, the staff, the room, all perfect. There were absolutely no issues with the room or anything else. I rate this as my favorite hotel.

    4
    « Best Western Truckee-Tahoe Hotel »

    This was our first time staying. The staff was super friendly, both check in and out. We did not have a lot of time to really enjoy the facilities. The pool is centrally located, and visible from the hallways. The breakfast was self serve, hot items available. We liked the location, not too far from the highway and a little more outdoor scenery vs buildings. The bed was soft and comfortable. The room was clean, no odors in the pillows.

    3
    « Not really impressed »

    After a 5 week holiday and many nights staying in Best Western Hotels, we were not really impressed with this hotel and overall could not really recommend it based on our experience. On arrival the blonde girl (didn't get her name) did not welcome us with a smile or any friendly greeting at all. She did not give us our room requests until we mentioned it and then said she hadn't looked. She then changed our room. She was not courteous or friendly. The Asian lady who was on the front desk shortly after and was still there in the morning was very friendly and helpful. Our room was on the top floor with a view of a timber wall. The room was clean but the bed and pillows were the most uncomfortable in 5 weeks by far. The layout of the hotel is like a rabbit warren and the decor is dark. Breakfast was usual Best Western with paper plates and plastic cutlery but there was a dog in the dining room, not on a lead. The pool area was clean and attractive. There were fresh baked cookies in the pm. Free wifi. Although this hotel is a short drive to downtown Truckee and there are some nice places for dinner next door, it all feels like you are in the middle of nowhere.

    5
    « my trip to see the grandkids »

    This hotel was beautiful and the place was amazing. the room was very clean and fresh. The staff were nice and helpful. We would stay there again. In fact we are planning another trip to the area and this is the place to stay. we enjoyed this hotel and everything was great

    5
    « Great stop when on business in Truckee! »

    Wonderful location and service! Highly recommend this hotel as it really is a Best Wester PLUS! We travel here twice a year and stay here alone and with dogs when we plan a few days! We will return again our next trip!

    5
    « Well done »

    When we go to Truckee we always stay here. Great location, close to all the ski resorts and for summer fun we love renting bikes at the base of Squaw and riding to Tahoe City. The breakfast is simple, easy, and love that its included. The pool is great and I love the new hot tub. The outdoor area is a great place to sit after a long day of play. My only suggestion would be hi-def t.v. That seems pretty standard now...

    2
    « Major rip-off »

    Upon check in we were given keys to a room that was ALREADY OCCUPIED. Imagine the shock to both the occupant and me and my family as we opened the door. When I went back to the front desk, the woman working simply said "whoops...I wonder how that happened. Here try this room." The room was advertised as a 2 Queen bed room. But the beds were NOT queen size, simply double beds. While the outside pool area was nice with the outdoor fire pit, pool and oversized jacuzzi, the inside of the hotel including the rooms were not what I expected for the price I paid at $300/night. We were there for a Lacrosse tournament which I suspect was sufficient reason to jack up the nightly rate. Overall I felt ripped off.

  • 2
    « Housekeeping leaves much room for improvement »

    Room was generally clean but housekeeping was terrible! First day, bed was made, clean towels were provided, however, used towels were left on shower floor and I had to try to get someone to come and get them. Do not know if bathroom was even cleaned. Finally left them on the floor outside door. Third day, had to call someone to clean the room in the afternoon. Door leading from the parking lot, which you are supposed to have to use your room key to open, was unlocked the whole time we were there. Would not stay here again.

    4
    « even nicer now than when it used to be a Larkspur Hotel »

    i stayed one night on a monday this june (2017). the check-in experience was the best i ever had anywhere, the front desk agent named mary was marvelous. my handicap-accessible room was excellent. it was well-furnished, had every amenity such as fridge, microwave, iron/board, hair dryer, free wifi, giant screen TV etc. large bathroom, spotlessly clean. the bed was comfy with nice and very clean linen. the whole room was spotless. and quiet.. nice brewpub and restaurant next door. i only gave it 4 stars not 5 because it is nor like a fairmont nor ritz carleton. of course it is also a small fraction of the cost of those super-deluxe hotels. but foir what this hotel is supposed to be, a very nice best western, i give it a ten on a scale of ten within that class of hotel.

    5
    « Very nice place »

    We stayed here during a motorcycle trip through the Sierra. The hotel was easy to locate. The hotel was very well maintained and the room comfortable. WiFi worked well. Overall, would highly recommend this property

    5
    « Great hot tub »

    We enjoyed the courtyard, where the pools and a fireplace are located. The heated pool and hot tub are very nice. The hot tub is the perfect temperature--not too hot like some hotels, and it's as big as a lap pool.

    5
    « Pet-friendly motel with warm water pool and chocolate chip cookies »

    We chose this motel above Truckee, because it allows dogs Giving me chocolate chip cookies when I arrive is a pleasant plus, and the pool was very warm (and pool towels were supplied). It has a long spa pool with even hotter water the same length as the pool. Comfortable bed with a very thick extra comforter, fast and reliable WiFi even though we were far from the front desk (and farther from street noise). There was a pretty good Thai restaurant, plus a Japanese one and a brewery one just across the street, plus a golf course and a pedestrian trail at the edge of the golf course. The only minus was trying to gather up the large, formless pillows into something that would raise my head a bit from the mattress.

    4
    « Doggie friendly »

    Nice place , room was clean and comfortable. Breakfast was very good. Our dogs love the place. This was our second trip. We will go again it was a good value for the price. Two good place for dinner right across the parking lot.

    4
    « Really nice hot tub »

    We were here in the off season. Not too much snow but not very warm either. The hotel was not crowded and we wanted a second floor room so that no one was above us (limits noise). They didn't have any king rooms on the second floor and two queen rooms cost about $40 more. So we asked for a room with no one staying above us. The clerk was very nice and found a room but...it was right by the stairway so it was very noisy with people walking up and down stairs. I guess she didn't understand. The breakfast was adequate. The room was clean. It's a good location for a river walk and getting to downtown Truckee

    5
    « All around great! »

    Had to spend an unexpected night in Truckee and needed last minute affordable lodging, and Best Western did not disappoint. Desk clerk was extremely welcoming and helpful, the room was beautiful and comfortable, and all of staff was really helpful and hospitable. Breakfast buffet was also excellent. Thank you.

    5
    « Nice »

    I've never been disappointed wth Best Western sleep or conference rooms. Whenever I travel for work, BW is my first choice. I can rest assured the staff will be accommodating and the stay will be comfortable.

    4
    « Enjoyable Stay »

    It's in a convenient location. The staff were friendly, courteous, and accommodating. The room was clean and quiet. The continental breakfast was surprising good with a large selection of foods. Will definitely stay at this hotel again.

  • 5
    « Easy commute to Northstar »

    We find the Best Western to be a great location when going to ski at Northstar. It is only a 10 minute drive to the mountain and walking distance to several restaurants. Their breakfast is totally adequate and a nice extra when getting ready to ski, saving time and being very convenient. We appreciate that their are small refrigerators in the room. The beds are very comfortable with nice sheets and squooshy pillows. Our only complaint was the lack of water pressure in the shower making the operation a bit unpleasant and rinsing difficult. We stayed here last year and will likely stay when we return for our next little ski adventure, unless we take advantage of the lake this summer, in which case, we might return sooner.

    4
    « Comfortable and Good Location »

    Stayed here with my family for a short ski trip to Northstar which was only 10 minutes away. PROS: updated large room, adequate drawers for clothing, bathroom counter with open shelving for our stuff, hooks on back of bathroom door, ski hangers, adequate parking, good breakfast, clean and comfotable bed (but husband thought it was too soft), and available luggage cart. CONS: Dim lighting (only 3 lamps), loud refrigerator (turned it off), only 1 elevator for entire hotel, not too quiet (ice maker across hallway and could hear voices outside at night).

    5
    « Extra day »

    We had to find a room for extra day we stayed at North Star area because it was snowing and my husband wanted to ski once more so I checked online for BW and found available for one night that we needed. Checked it at 2:30 and room was ready then we just stayed in all night relaxing and watching TV. Next morning had that lovely breakfast and was very impressed with the food choices . We had to clean off lots of snow on the car before we headed out to go home.

    5
    « Friendly »

    My family and I were greeted by friendly and helpful staff throughout our stay. Jill greeted us from the Front Desk when we arrived. She listened to us and answered all our questions about the hotel and local area. All the amenities were well kept and in good repair, from the fitness room to the pool. The breakfast was better than we remembered from our previous visit, with fresh fruit and make-your-own waffles. My family and I appreciate the staff for all they did to make our visit a positive experience. We look forward to future visits.

    5
    « Great »

    Very nice hotel, kind employees, location is in a great spot if you like to go skiing or too just enjoy the beautiful town of Truckee, I recommend the best western. Even after your done enjoying the town, the hotel has a great hot tub for when you return!

    3
    « Bad sleep »

    We've stayed here a few times before and liked it, but.... seems they've redone their beds. At least the ones we slept in. They were so fluffy (comically so) that we all had backaches and barely any sleep. They were bulging up so much in the middle so we had to be careful not to fall off while sleeping. So weird. I guess the plan was to have ultra comfy beds, but the effect was the opposite. Anyways, besides that, it's a good place in a good location. Clean, free breakfast. Doubt we'll be back after 2 nights of terrible sleeps.

    5
    « Wonderful staff »

    Staff is great at helping out all travelers. The hotel is clean and the kids LOVE the option to swim year round outside. It's near several ski resorts, so you don't spend tons of money while trying to ski.

    4
    « Comfortable Hotel/Great Staff »

    Appears to be newly remodeled/renovated. Quiet overall and comfortable beds. Staff was geat to work with and responsive to questions and requests for guidance. Rooms were clean and while we did not have pets, there were numerous people who did have pets and the hotel seemed more than happy to accomodate the pets.

    4
    « Great location good LARGE rooms. »

    Like a lot of Best Westerns the entrance lobby and corridors were gloomy I don't know if it's the carpet or the lighting perhaps both. However the room was lovely well furnished and spacious. we waited ages to check in as we were stuck behind a large group of contractors checking in one at a time and no one else came to help out at the front desk.. things did improve after this. The hotel is clean and well located with a great Thai restaurant right next door we went both nights. Convenient five minute drive into downtown Truckee and about 20 minutes from Lake Tahoe. We would stay here again quite happily.

    5
    « Work related. State Communications Employee work rate. »

    This has always been a great stay, every other month.I have always given this Hotel great remarks on their site. This time when I went too check in, I was informed my stay will cost myself ( a Diamond Select member) and co-worker (who has stayed at this Hotel for 15 yrs, Under different managements/names) an out of pocket of $35.00 per night. I was also informed that another State agency ( whom my agency falls under) Will receive the state rate because they are under contract (stated by the Assistant General Manager). This I find unfair, given our constant stays over the years. I have even brought my family, with normal prices,and at higher winter rates. Given these circumstances I find that I can no longer recommend this Hotel at this time

  • 5
    « Great staff »

    They are wonderful and very accomodating. They were very polite and even dealt with a miscommunication on my part extremely well. Close to Truckee where you can get a good meal and a nice walk. If you like soft beds then this is the place for you.

    4
    « I love Pet-friendly Hotels! »

    My dog & I stayed here for 2 nights in October of 2016. I was happy with the friendly staff, free breakfast, & comfy bed. The walls are VERY thin though--I could hear every single word when people were talking in the room next to me. Also, the $20 pet fee PER DAY is a bit steep. I spent $400 total for 2 nights (for 1 person), which I think is high for a mid-level hotel in off-season Truckee. But the overall stay/room/property was fine, & the location very good.

    4
    « A rustic appearing facility that is used by National Forest Service personell. »

    The room was very clean and the motel is located so that there is no road noise thus quiet. The room-two queens was adequate with a refrigerator and mircowave. The shower had great water pressure. The beds were comfortable, pillows should be replaced soon. The "free" breakfast was very good; eggs, sausage. waffles with toast etc.I would stay here again if I was traveling through the Truckee area.

    5
    « Surprised »

    We were very surprised at the location, close to downtown Truckee, walking distance to trails and the river. It was a clean and quiet hotel, with friendly staff and charming lodge style decor. We would come back and stay here because of its proximity to Northstar.

    4
    « Just stay here »

    This place was great. Traveling for a wedding, everyone said "oh you haaAAAaave to stay in a big rental house, its cheap, just stay there with 10 other people". well excuse me millennials, I have a job, and like staying in my own room... I had to stay here with my wife and kids, but close enough. The hotel was great, wonderful breakfast, close to everything. Very nice pool too. Just stay here, its very nice and better than sharing a room with your 10 best friends... this isn't college anymore.

    5
    « Nice stay! »

    Had a nice stay at this hotel but for the missing phone in the room. The GM actually helped out by providing the phone from his room but the phone jacks in the room did not work. He did take $50 off my room bill though, which was nice. Full breakfast was good. Eggs, sausage, make your own waffles, juice, coffee etc.. Better than average in my opinion. Room was very nice with micro, frig with separate freezer (not inside like most) bar sink. Nice bath with auto fan when one was in the bath.

    4
    « Weekend Stay in Northern CA »

    Loved the easy road access to the hotel and the availability to use public transportation to downtown Truckee which had serious parking issues while we were there. Additionally we liked that there was a really nice brewery right next door with a very good food selection.

    5
    « Relaxing. A lovely way to start our vacation. »

    We love Truckee. It's a quaint town with a great park (Donner State Park), water and mountains. AND years ago we found the Best Western Hotel. This summer we headed that way and once again stayed at the Best Western Plus. It's even better than it was. It was quiet with friendly staff. A satisfactory breakfast. Comfortable beds and best of all a HUGE hot tub-- and I mean the largest I've ever seen! We spent the afternoon around and in the pool and hot tub and totally enjoyed the first day of our trip. The only problem: One night was not long enough. So, we have made reservations and are heading back over there for several nights in October.

    5
    « Just What We Needed! »

    Our truck broke down on the way to San Fran and we needed a place to stay while the auto repair place tried to find a part. A person at the repair shop recommended the Best Western. It turned out we needed to stay 2 nights. We were totally bummed out because of our situation but Mary, the front desk clerk, was sympathetic and kept telling us things would get better. Her positive attitude made us start to feel a little better. Our room and bathroom were immaculate and had all the amenities needed. The breakfast was excellent. The food was fresh and re-stocked often. Make your own waffles, eggs, sausage, potatoes, breads, cereal, juices...everything you could possibly want. There is a wonderful pool area and also an outside sitting area where you can sit in the sun and take in the scent of pine trees. Mary gave us great information about places to eat within walking distance. The Fifty Fifty Brewery (see separate review on this) turned out to be a favorite destination. I highly recommend this wonderful hotel to everyone. PS. On our trip home, we realized we were missing a very expensive piece of medical equipment. I started calling all the hotels we stayed at on our trip asking if housekeeping had found something in a room. When I called the hotel, Judith, who took my call, said she would call me back the next day regardless of whether they found the item or not. And she did, Yes! My missing item was turned in by the Housekeeping staff. Judith arranged to have my missing item mailed back to me within 2 days. Thanks to everyone at this hotel. You took customer service to the highest level and it was greatly appreciated.

    4
    « A nice hotel to stay around Lake Tahoe during Summer »

    My friends and I spent the Labor Day holiday @Lake Tahoe. We booked the hotel only a week in advance, the price was quite reasonable. The hotel is around 15 minutes' drive from Lake Tahoe. The room was very clean and the bed was quite comfortable. Breakfast was free with a lot of choices (waffle, cereal, bagel,bread, yoghurt,....).

  • 5
    « Perfect Place To Stay »

    This hotel was completely perfect. The room was quite large and excellently presented. The hotel is only a few minutes away from historical Truckee and a short drive to Lake Tahoe. Breakfast was great with a variety of food to choose from. The staff were all very friendly and helpful with all our queries. We will definitely stay here again if we come back to Truckee.

    5
    « NICE CLEAN MOST COMFORTABLE BED »

    Stayed this last weekend and had a very nice room and one of the most comfortable hotel beds I have slept on in a long time. Grounds are well kept, room was very clean, and it was quite. The free breakfast was just OK and the area got crowded, so we left and went into town to Jax at the Trax. The breakfast is about like a buffet at Hampton Inn. It's good to feed the kids, but if you want something a little nicer go into town. I would stay here again. In fact, I just reserved five rooms for June since we are headed back up for a family wedding.

    5
    « A nice hotel in a beautiful area. »

    I spent the past weekend in Truckee for my little sister's wedding. We stayed at this hotel and it was actually very nice. The staff was very kind and helpful and the rooms were nice as well. I also liked that it is pet-friendly even though we didn't bring ours. The only two minor complaints that I had were that the scrambled eggs seemed over-cooked and hard to eat. The other was that the picture on the TV would get fuzzy every now and then. Despite those two things, it is a very nice hotel that I would gladly stay at again and highly recommend to others.

    5
    « Beautiful stay in Truckee, CA »

    Had a lovely 2 night stay at hotel. Nice decor and get location to town and to ski resort. Most amazing comfy bed. Beautiful central patio with very nice hot tub and pool. Will come again but hopefully in the wintertime next visit.

    4
    « Nice hotel »

    This was a quiet, clean hotel with friendly staff. We only spent one night but we're pleased with the hotel itself. The wifi was a bit wonky, dropping the connection often which was frustrating when trying to communicate with family via text or email. The hotel offers a full breakfast which was very good. The location is close to South Lake Tahoe. Overall good stay.

    5
    « Great hotel »

    Arrived late at night...great room,right by the pool. Beautiful landscape. Good shower and bed. Only negative was fan is on a motion sensor ( bathroom) and stayed on a while..a little loud. But I'd rather have a fan then not. Good breakfast ...lots of choices. Great location,right outside of downtown Truckee and close to Tahoe.

    4
    « Very Lovely »

    This hotel is very lovely. It's located just outside of downtown Truckee, the first/last town on the California side of the Californa-Nevada border. The hotel is designed like a lot of the houses and buildings in the area, so it doesn't look out of place. The rooms are very spacious, and very comfortable. The rooms are kept very clean, and the appliances are very modern. My biggest complaint is that when I checked in with my family, there was a bit of a mix up regarding the type of room we reserved. We reserved a room with two king sized beds. First, we were given a room with one bed (which is just as lovely and spacious as the rooms with two beds). We were then given the keys to a room that someone was already staying in, as made evident by us walking into the room filled with people's belongings all over.

    5
    « Past midnight and we needed a place to stay. »

    We arrived at 11:00 pm to the cabin we had reserved to stay in and the key did not work nor did the garage door code open the garage. We tried everything to no avail. We had our son and daughter in law with us as well as their 2 children. It was so dark and frustrating and the kids were exhausted and we needed to call it a day. We contacted the Best Western in Truckee and they were so accomodating and gave us a great rate for the night. We truly were in need and she helped us out big time! The room was a perfect set up for us and we were so appreciative. The beds were comfortable, clean and had a microwave and fridge which was very handy since we had some perishable items that needed a fridge.

    5
    « Beautiful lodge style hotel »

    Excellent location and the most comfortable beds! Perfectly situated approx 20 minutes from Tahoe City and a few minutes from downtown Truckee. The hotel has a full breakfast, which frankly could be improved. They offer tea and coffee as well as cookies in the lobby at check in. The car park is convenient and the art work in the hallways is beautiful. The size of our room was enormous as was the size of the bathroom. Highly recommend!

    4
    « Restful Place - in Truckee/North Tahoe »

    The location of this hotel is a starting off point for all things on the California side of Lake Tahoe. It is close to all the 101 things to do in Lake Tahoe during the summer. It is 10-20 minutes drive away from all the major ski areas that have great eating establishments and activities for children and adults. The staff is very professional and friendly. The breakfast area is large and even has a small lounge area that we used to scan the magazines and read our books during the day. It is walking distance to 3 very good restaurants and a trail that leads you to a golf course and a park. The rooms are very comfortable and updated. It is pet friendly. Will return in winter to see if it is convenient to drive to ski resorts from this hotel.

  • 4
    « very satisfactory »

    Very good stay of three days. With 10 rooms reserved as "pet friendly". It was very convenient. Very close to all services. Excellent breakfast. Very nice pool and spa. both ADA compliant Only complaint was wooden floors which can be noisy.

    5
    « Best Western Truckee »

    We enjoyed our stay at Best Western Truckee, CA. Our room was spacious, clean and comfortable. We enjoyed our breakfast. Staff was very courteous and helpful. We highly recommend this hotel. Location of the hotel was very good.

    5
    « Great place to stay »

    We were hear for 2 nights with short notice. The staff was outstanding - friendly and knowledgeable about the area. They offer breakfast with many selections. There is a small fitness room that is about what you would expect.

    4
    « good place to stay to explore donner summit hiking »

    We normally stay at Lake Tahoe but decided to spend a night in Truckee. This gave us more opportunity to explore the great number of hiking trails around Donner Summit. The Best Western was great. Friendly staff, let us check in early, comfortable accommodations, quiet room, decent fitness center, great pool and spa and great brkfst. And also the free cookies in the afternoon were a nice touch

    5
    « Great place to stay in Truckee/Donner »

    This hotel is an excellent option in the Truckee and Donner areas. The beds are comfortable, breakfast is good, and everyone loved the huge hot tub. It is very family friendly and is in a great location close to Truckee.

    4
    « Cozy, clean hotel in on the edge of Truckee »

    Stayed her for the first time and was very pleased. Room was clean and the facility was kept up nicely. Breakfast was good but cafeteria is a little small. Pool and Spa are large and the fire pit would be great for the winter. Overall very happy with our stay.

    5
    « best bed »

    we travel a lot but I must say this hotel is first class and the bed was the best we ever slept on! The hotel was clean, elegantly furnished and first rate. Sadly we missed breakfast but the apples in the lobby were nice and they have great coffee!

    3
    « Not bad at all »

    For a BW not a bad hotel. Rooms are big and done nice. Good location about a mile outside of Truckee. and has breakfast included. Staff very nice and accommodating. Cons, rooms surround pool so watch for being put by the doors or ask for 2nd floor

    5
    « Very good »

    My husband and I stayed here for 2 nights. The room was very spacious and comfortable. Bed and pillows were great. But the most important thing to me is that it was clean. Even the rug was nice. Plenty of towels and amenities. Cookies and fruit in the lobby. Breakfast in the morning is included. You can get hot things like scrambled eggs, potatoes and sausage. Also the usual like breads, toast, bagels, cereal and waffles and oatmeal. I wish we could stay here longer as it is very comfortable. Will be back when I can stay for a longer time. Stay here. You won't be disappointed.

    2
    « July 4 »

    Great location to downtown Truckee... and clean enough (some of the decorative bed pillows need cleaning). Consider flipping mattress so you don't feel like you are rolling downhill this would make for a much better experience otherwise not bad in a pinch.

  • 5
    « Nice Hotel »

    In Truckee this is my go to hotel. They just finished a remodel so everything is new. Nice breakfast, comfortable beds and pretty quiet. Some great restaurants within a quick walk inc. a brew pub, sushi and thai food. Very nice staff.

    5
    « Lovely place to stay in a beautiful setting »

    Love to stay at the Truckee Best Western. Great location. Very nice rooms. The staff very friendly and helpful. We love the pool and fire pit. Location is perfect. Close to town and not far from King's Beach and Lake Tahoe.

    4
    « Stayed for 7 nights »

    Stayed here before and it was great and it's still great, make sure you get an up stairs room as for the creeping floors will keep you awake if your a lite sleeper, other than that very comfortable and spacious, definitely will stay again if in the area.

    5
    « great service and location »

    this was a business trip and the amenities were terrific as well as the central location to all activities and restaurants I would definitely recommend this hotel as I will stay again anytime I am in the Truckee / Tahoe area

    5
    « FremontResident »

    Excellent facilities, great breakfast, nice location along with excellent customer service. Price was right and better product than a comparable Holiday Inn Express or Hampton Inn in the area. The internet worked fine, decent Gym, two outdoor pools with new furniture. The breakfast area was cozy with great variety of food

    5
    « Professional and friendly staff »

    We've stayed here a couple of times in the past few years and only had a pleasant experience, on and off season. The staff is professional, helpful and they make a good breakfast that includes hot foot not bad coffee and is somehow wonderfully included with the room (at the time of our stays) and runs for a nice span of time to appease early risers and late sleepers alike. (Bring a couple bucks to slip into the breakfast crews tip jar.) Front desk/check in & out and reservations have been a breeze and special requests always fulfilled. Room furnishings on point. Housekeeping does an excellent job keeping it all looking clean and fresh. Walking distance to good dinner options. Highly recommend.

    5
    « Truckee Best Western »

    This motel was great. The beds were awesome. Slept like a rock! Good breakfast and always full of food, no waiting. Pool area is nice. Even has a fire pit. The entire staff was awesome. No complaints.

    4
    « Very friendly staff, great overall standard »

    Liked everything about the stay: good breakfast, nice rooms, whole property well maintained and very clean.... friendly staff as well. Would recommend to anyone needing to stay overnight in Truckee. Cookies and apples at the arrival a nice touch

    4
    « Nice palce to stay »

    Clean, quiet room, plenty of usable space, comfortable beds. Walking distance from Fifty Fifty Brewing for good food and beer. If I come back to Truckee, Best Western Plus Truckee / Tahoe is where I'll stay.

    2
    « Facility is Old,Tired & Overpriced »

    Plusses: Friendly helpful staff. Comfortable bed. Good breakfast. Minuses: Facility is old and outdated with problems in spite of re-modelings over the years. Way overpriced. Phone did not work. Shower arrangement is such that you cannot turn on water to adjust temp without getting wet and cold. A/C did not work even after maintenance came to work on it. Carpet was damaged and unsightly at entry way. Floors creaked. This was the most expensive BW of our entire vacation and we expected so much more. Probably will not come back.

  • 4
    « Nice place, back to being a Best Western »

    Very nice place. Front desk staff were very friendly, room was clean and quiet. Nice breakfast. My favorite thing was the motion detector night light in the bathroom! The only reason I didn't give it 5 stars was the noise of the plumbing and air conditioner. Otherwise 2 thumbs up!!

    5
    « Very Pleasant A quality Stay »

    Highly recommend!!! a Best Western PLUS that lives up to Best Western Plus standards. An older Motel but very well maintained. Mary at the front desk was extremely helpful and pleasant. Great room and very good full breakfast Will gladly stay here again.

    5
    « Very Comfortable and Great Staff »

    This trip included 16 family and extended family members from four states for a funeral, which can be a very stressful time. This was a very relaxing property for the entire group. The staff was friendly, informed and friendly. The property and rooms are very comfortable and the price was very reasonable. Having breakfast each day allowed us to extend our time together as a family. Will definitely recommend to others and would return if the opportunity arises.

    5
    « An Excellent Stay »

    Upon arrival we were greeted by a very friendly staff at the front desk. We were checked in a directed to our rooms..When we got to the room it was a nice surprise to find two comfortable beds, a refrigerator, coffee machine and adequate towels and washcloths for our needs...All in all I would recommend this location to friends and family...

    5
    « Guests will be well taken care of. »

    Jill at the front desk, really brightened our day. She went out of her way to help us with a couple of problems we had while traveling. She is efficient, fast, and conveys such energy and positivity that she lights up a room. She is friendly and welcoming, and is a total "stand out."

    5
    « Great receptionist »

    The front desk receptionist was so pleasant to deal with - I hope she is treated well - her name is Jill It seems now days you don't find such friendly workers as you used to. I would recommend this hotel.

    5
    « Truckee Best Western »

    My stay was made very pleasant by the cheery check in and check out personnel. The room was in good order and all facilities were in working order. It was in off season and not very full so the wifi worked well. A couple of good eating establishments were located next door within walking distance. Overall a very good experience.

    5
    « friendly staff »

    beautiful area Truckee, Ca and a clean rooms and very friendly staff I have stay @ multiple hotels in the area including the Hampton but I always choose to return to this convenient and comfortable hotel

    4
    « A comfortable hotel »

    This is a nice hotel and good value. It is a little out of the way but fortunately there is an excellent brewpub two minutes walk from there. You are close to the freeway but far enough away to be quiet. The breakfast was typical of this type of hotel and suited me fine for a day out in the Sierras.

    5
    « Absolutely Outstanding »

    Fabulous location above town. Recently renovated. Rooms are well maintained. Courteous and helpful staff. Breakfast area is well kept with huge selection. Area is quiet and lose to Lake Tahoe. Computer area in lobby well equipped.

  • 5
    « You get what you pay for - and more! »

    Location, location, location... and besides being close to the magnificent Lake Tahoe, this Best Western was a delight in itself. Fabulous breakfast, incredible courtyard with huge spa, pool and the longest outdoor fire 'pit' I have ever seen. Great place to relax from hiking or skiing or driving. Clean, comfortable, courteous staff. A great value. Would definitely stay here again.

    5
    « Great family trip »

    We have a sibling trip each year and chose Truckee due to a nephew who works at Squaw Valley. This was the perfect hotel for us to have our moments of sharing and remembering. I would have liked the hot tub to be in doors or covered but that was the only complaint.

    5
    « Pet-Friendly, Huge Hot Tub, Close to Ski Resorts! »

    We stayed here this past weekend (Squaw is open till May 30) with our border collie for her first trip to the snow. The pet-friendly rooms are located towards the back of the hotel and are limited so we made sure to call and confirm prior to check-in. There are also newly renovated, non-pet guest rooms upstairs and in other parts of the hotel, which I've heard are very well appointed. We stayed here several seasons ago when the hotel was very under construction and they have done awesome job! The previous hot tub was tiny and the new one is at least 25'-30' ft long and super clean. The pool is also heated! There's also a large fire pit located in the back of the pool area which is the perfect spot to have a glass of wine or relax with friends. The pet fee was $20 per night and very reasonable compared to other pet-friendly hotels in the area like the cedar house sport house that also allows dogs (great restaurant/comp breakfast). We also brought an exercise pen to crate our dog if left unsupervised but it was never needed. If you have dogs (or dogs that can't be trusted off-leash like mine!), I highly recommend visiting the fenced, 2-acre Tahoe Unleashed Dog Park at the North Tahoe Regional Park in Tahoe Vista. It's only a 20-minute drive from the hotel and up the street from the lake so it's a win-win on location for activities! The park offers an area for large dogs (>25lbs) and small dogs (<25lbs). There's many hiking trails in the area and a 3/4 mile trail that runs right by the dog park for an on-leash walk. Visit dog-friendly Coon Street beach in Kings Beach afterwards! Steamers and Jason's Beachside grill also have dog friendly patios. Thanks to the front desk staff who checked us in at 2am Friday night and the lady who approved us for a late check-out at noon although it wasn't needed. I do like the suggestion for a designated, fenced dog run for them to do their business and maybe changing up the eggs at breakfast. I would recommend this hotel to others and will stay here again when in the Truckee area, traveling with dogs or skiing Squaw (25-30 min drive away).

    5
    « Great service »

    I found the staff friendly and helpful. We were stranded due do to snow and the positive attitude of the staff really helped make a bad situation better. The rooms were nice, breakfast decent, and the area was beautiful.

    5
    « Great Place for Family and Pets »

    We really like this hotel when we go Snowboarding. The rooms are very clean and comfortable beds. The hotel staff is super friendly and helpful. The pet friendly policy is a big plus. The breakfast before heading out for a day is great. This time though the quality of the eggs was not so good. Not sure if it was just an overcooked batch. There are plenty of other good choices though.

    3
    « Great Rooms, but Wifi is awful for work. »

    I travel alot for work and have to use the wifi, but this hotel makes that a challange. The upload speed is only 0.62 MPS and stops working all the time. The rooms are some of the best around. But the eggs are made from powder or something. Other than those complaints the many stays I have had here have been great. The main reason I am writing this review is for the internet. It is so bad im doing this review on my phone rather than my laptop...

    4
    « Good place to stay in Truckee »

    Overall experience was good, rooms were clean. Perfect for a family stay. The breakfast was not great, quality was not great and there very few options to choose. With the price charged would recommend improving breakfast quality

    5
    « Great base for sierra adventures »

    My husband and I stayed here with our dog on a recent ski trip. The room set-up was great. Bathroom with tub was separate from a small kitchen nook with fridge, microwave, coffee maker, and counter where I made sandwiches to take to the ski resort for lunch. Comfortable beds, large flat screen TV with good channels. Outside in central quad/patio: heated pool, extra large hot tub, and gas fire pits. Close to Hwy 80 for quick access to many ski resorts. Breakfast was substantial: real scrambled eggs, sausage, home fried potatoes, cereal, etc. stack of Wall Street Journals, coffee from Carmel Valley Roasting Company. Friendly, responsive staff. We will probably return to this hotel for our next ski vacation.

    4
    « Nice layout and rooms »

    Well thought-out room layouts with spaces for skis, etc. My bed was lumpy and asymmetrical but it was comfortable. They have a decent fitness room that was not listed on the Best Western web site. Nice large breakfast area with a better than average spread.

    4
    « practical nice and value driven »

    This best Western has been around for awhile. it's proximity to Northstar resort and Lake Tahoe make it a good alternative to the pricey resort and lakeside hotels. You can be at the lake or Mountain in minutes. Beds have really nice feather beds for a comfy sleep, and a full breakfast is included, a nice convenience. Lots of board games for families and kids, a pool and hot tub as well. Pleasant staff, fast internet included, and close to Truckee as well.

  • 4
    « Truckee Hotel »

    Stayed at this hotel during my ski trip to Northstar. Room and service was excellent. The best thing is how convenient the hotel is to Northstar ski area. The complementary breakfast is a very good start to the day

    5
    « Great home-away-from-home »

    We recently visited our family in Truckee, California, staying at the Best Western Truckee for eleven days. Our entire stay was delightful. Staff ? all staff ? were helpful, courteous and informative. Our room was always well cleaned and more-than-adequately supplied when we requested it, and left alone when we requested that. The breakfast provided by BWT was terrific. It was always available early in the morning, with fresh coffee pots continuously filled. The kitchen, despite serving many guests (including lots of kids) was clean, well-lit and welcoming. And again, the staff were particularly helpful. We would absolutely return to the BWT.

    4
    « Awesome Hotel! »

    Where do I start......super friendly and helpful staff! Beautiful location and located easily next to restaurants, pubs and local businesses. Clean and very comfortable rooms with awesome beds! Very nice breakfast bar as well! Very good wifi connection!

    4
    « Great location for ski areas »

    I know the hotel well, having stayed there three nights a week for three years in the late 90's. For this two night stay, my brother-in-law joined me for a three day ski trip which included visits to Sugar Bowl, Alpine Meadows and Northstar. All resorts are within about a 30 minute drive to the hotel, with Northstar at only 10-15 minutes. The remodeled hotel is very nice, clean and friendly. Unlike my previous stays, there are also a couple of restaurants next door, though we elected to eat in town, which is only 5 minutes away by car. The remodeled rooms focused, primarily, on the bathrooms, which were well done. Beds are very comfortable. I, particularly, liked having two luggage racks, something you rarely find, even at the nicest hotels. The price for a two queen room was very reasonable compared to the rest of the Tahoe Basin. This hotel will always be one of my favorites.

    4
    « Truckee - Tahoe Inn »

    Good place. we enjoyed our stay, as did our large dogs. Breakfast is good, but get there early; the hotel is busy with guests. Some folks, with dogs, should care more as their dogs barked, when left in the rooms and the people went out.

    4
    « Truckee Hotel »

    Great accommodation for family travel. Room was spotless and comfortable and appeared recently renovated, new towels. Close to downtown and 30 minute drive to Squaw. Would definitely stay here again. Free breakfast was included.

    3
    « Quick weekend ski trip. Good stay »

    Booked last min reasonable price for the timing. Very central in Trukee. Clean comfortable and very good /helpful staff. Free breakfast Really nice fire pit large very large hot tub. Good sushi Resturant (drunken monkey and a micro brew Resturant next door Would stay again

    4
    « Quiet and Comfortable »

    The hotel was quiet and comfortable with a good breakfast (eggs, waffles, sausages, potatoes, cereal, etc). They do allow pets, which is not listed in any attention getting way on the website, so remember this if you can't tolerate animals. My son has an allergy to dogs and asthma, so it is important to know. Our room was clean and we didn't have dogs near us, as staff tried to accommodate us.

    4
    « Nice Place »

    I stay here approximately five to seven nights a year. It's a nice place to stay for business or pleasure. The remodeled common area around the pool is very nice. The staff have always been pleasant. I don't always eat the breakfast, but when I do I enjoy the do it yourself waffle maker. All things considered, the location is pretty quiet. It snowed almost two feet OVERNIGHT the last time I was there. I never heard the snow plows and they do plow their parking lot, Which is another benefit because not all Hotels do.

    1
    « Rip off/Poor quality »

    I stayed at this hotel on 5 Feb 2016 an was extremely disappointed with the hotel. The issues i encountered were: Construction in corridor (photographed), full plastic laundry bags in corridor for whole stay (photographed), plastic cutlery & paper plates at breakfast. In room: No duvet cover, no TV remote,No coffee creamers, Phone was not connected so when visited reception to complain nothing was done and when i requested to speak to the manager on checkout was told was unavailable (room cost of $239 per night) - Stay Away

  • 5
    « Great place to stay in Lake Tahoe area »

    Good location, great hotel for a visit to the north and west shores of Lake Tahoe, tastefully newly renovated, super fitness center, large hot tub next to the swimming pool, excellent breakfast in comfortable breakfast room, very friendly, efficient staff. We will stay here again!

    4
    « Does the trick »

    Newley remodeled hotel with a really nice common area for free breakfast plus games to keep you entertained when the wifi is slow. Obviously, many folks will be tapping into the wifi so it can get very slow so in the meantime they have a decent list of channels on their new flat screens plus they offer free games you can find in the common area. There is also a little marketplace where you can get food/ snacks. No complaints. Really nice and clean. Room had a fridge, microwave, etc.

    5
    « I see why the name is BEST ... »

    You won't believe the spa until you see it... 25 ft long. It was 20 degrees and snowing so we didn't stay long at the outdoor firepit (also 20 ft long), but we relaxed in the outdoor spa for 20 minutes. Breakfast was great. Friendly staff.

    4
    « Very nice, good value »

    Very nice for a Best Western! We were happy with the location and the hotel itself. Breakfast could have been better, but it was free with the room, so we shouldn't complain. Comfortable bed, good brew pub and sushi restaurant right next door.

    4
    « Good experience »

    This was a great experience for us, more than what we expected. The personel were very helpfull, and the room was up to the price. The hotel location is prime and easy to access or reach interesting tourist destinations. Overall great!!

    4
    « Great location, comfortable rooms, and nice amentities! »

    My favorite part about the hotel was the location. It is within walking distance of about 5 restaurants and is very close to downtown, as well-- maybe a 5 minute drive. The rooms were clean and comfortable and there were freshly baked cookies and tea and coffee down in the lobby each night. The free breakfast was great, too-- go early, though-- it gets really packed and there aren't enough seats for everyone.

    5
    « Lovely hotel, awesome location for skiers and close to downtown Truckee »

    We stayed here during our visit to the Northstar resort in North Lake Tahoe. After driving for over six hours, two of which were uphill and snowing we arrived at the hotel around 2 am. We walked into the lobby and the girl who was working the front desk pulled up our reservation literally in less than one minute, as if she was expecting us. She promptly checked us in and provided instructions as to where to park , breakfast, etc. and even offered late checkout the next day (we spent the rest of our three day weekend in Reno) so we could sleep in I was quite grateful that she understood we were exhausted and was quite please with her efficiency. The room was spacious and very clean. I was overall very happy also that it was both close to the side entrance where we parked and also very close to where breakfast was being served. Breakfast was delicious, they offered eggs, sausage, bagels, yogurt, fresh fruit, bagels and a number of other things. which was also very nice. the hotel was located very close to both downtown Truckee where we had lunch the next day, the town is quite charming so definitively worth seeing if you are in the area. It was also very close to the ski slopes (no more than 15 minute drive) and if we had brought the children they probably would have been able to play on the snow within the property. Next time we are in the area we will for sure come back to this hotel.

    3
    « Best Western Plus Truckee is overpriced »

    Decent place but $300 a nite is too much for what you get. Sound proofing from adjacent (connecting via door) room was unacceptable. Temperature in room was slow to respond. Breakfast was good and location was good. I think there are other places which are equal in quality but half the price. This is the extra words to make this 200 characters.

    4
    « Excellent location for skiers »

    We needed a room with two beds for a few nights to ski in the Tahoe area. This hotels basic but the service is very good (thanks to the two ladies at the front desk). I will definitely use this hotel again in the future. The rooms and property are somewhat dated. It has a nice common area with fireplace, pool & hot tub, good parking, easy access to I-80, SR-267 and SR-89. Breakfast is served daily.

    5
    « Exactly What I Expected »

    It is always safe to stay at Best Western's. You can expect a good rate, a comfortable bed, a continental breakfast, and good hospitality. And this hotel was just that! The front desk girl was such a help, and she was fun to talk to. She had good recommendations for food, and seemed genuinely interested in helping the guests. The bed was good, a slept very well. The room was clean, and everything was in working order. The highlight of the stay had to be the breakfast. Of course, chain hotels usual serve a standard 'continent breakfast', which this hotel did, but it was exceptional! They had so many options and the food actually seemed fresh. (No one is a fan of soggy scrambled eggs). And, for once, they had amazing coffee! I am a bit of a coffee snob, so this was a big deal to me. Gas station coffee has never pleased me, so I was happily surprised when I tasted genuine coffee! Overall, a great experience.

  • 5
    « Great stay »

    This is a great place to stay in the Truckee-Tahoe area. You're close to everything, the rooms are super clean, they include a hot breakfast, and the bed is one of the most comfortable I've slept in. I like this place better than some of the other local hotels for the above reasons, but they also have a large lounge area and a lot of guests and families hang out there. They have board games, books, drinks, tea, and other nice amenities here. It has a fun community feel in this area. Also, they have a huge hot tub and swimming pool. What's not to like? We'll definitely stay here again.

    4
    « Dog-friendly Tahoe »

    Great location, dog-friendly hotel. Nice, clean hotel. Free breakfast and heated pool and hot tub make for a great place to stay in Tahoe. We've stayed here before and will definitely stay here again. Location is very convenient to downtown Truckee and Northstar. Squaw and Alpine are easy to access from this location too.

    4
    « Clean and cheap »

    One of the best cheap solutions I've found in Tahoe. It's clean, staff is super friendly and helpful. Free continental breakfast in the morning?nothing fancy, but good enough for quick bite. Great location, close to Northstar and a few good restaurants are right across the street. I'll be back.

    4
    « A great weekend getaway »

    We stayed here while visiting our son in Truckee and really enjoyed our stay. Very friendly staff and clean comfortable room. The best part for us was the lodge style dinning room/bar. We had family game night and then enjoyed the outdooor heated pool(yes outdoor pool while snowing) and hot tub plus a nice fire pit. Its not a luxury hotel but a perfect mountain getaway!!

    4
    « Good breakfast, good restrooms, hallways need higher watt bulbs »

    A welcoming place from the outside, especially in the snow. Rooms are basic, the best part about them is the pictures on the walls - obviously a skiing theme. Oh and a decent armchair that reminded me I must read Sherlock Holmes. There was a gym somewhere - but I avoided that. I think there was a jacuzzi in the courtyard, either that or it was a conservation habitat for some fauna needing a little help with living. The breakfast was great; egg, bacon and some other stuff I ignored. Not too bright inside, hallways were a little like a facility for kids who poop in their duds. Speaking of which I passed by there again recently and went in to use the men's restroom - a very nice restroom it is too. Although the gal on reception (in the lobby not the restroom) was not the most communicative. Maybe she didn't appreciate me complementing the quality of the restrooms, or she was having her brain sucked out by an alien force, I dunno. I left.

    4
    « Much More Than You Would Expect »

    I chose this Best Western since I had positive experiences in Europe with BW. The brand lived up in the US as well. Really Good value. (the rest of this review is to add enough characters to qualify the review on Trip Advisor)

    4
    « solid value »

    Great location in Truckee Area, close to North Star, accepts pets, and a great restaurant right next door. It's our go to place in Tahoe. Breakfast is included which is a huge time saver when getting to the slopes.

    5
    « Truckee Winter Stay »

    Very nice location, excellent staff, very good value. Parking for cars well lit, cleared of snow and ice, and convienent scrapers to help clear windshields in morning etc. Breakfast very well stocked with variety and very appealing to all tastes.

    4
    « Great Place for Family and Furry Friend »

    We love staying here. They welcome pets, nice clean rooms, great breakfast. The remodeled hot tub and pool are super!!! They're still working on some construction, so there may be some noise. We have stayed there many times. Best Western took over recently and there are many improvements. They do need to hire addition front desk staff at check in time.

    4
    « Some rough edges on a pearl »

    This is a very quiet hotel in a great location. The beds are comfortable. The hot or cold breakfast is what I like best about the hotel - I can get it at 6AM weekdays. The remodeling (still going on after two years) has been mostly successful, but the telephone system has gotten even worse since they removed the bedside unit and inexplicably replaced the desk phones with units that don't have any speed-dial labels for things like wake-up and messages (which still work if you know the code). For some time it has been almost impossible to make a long-distance call without assistance from the desk clerk, but that is a minor problem for most people today. Some of the rooms have bathroom fans that run continuously, in others the motion detector works well.

  • 3
    « Tahoe outing »

    The rooms were newly remodeled and great, breakfast was good, spa, pool and fire pit were great. No lobby or area inside to relax by a cozy fire. I would definitely improve my ideas about the property after their expected lobby remodel this spring. That could make the hotel an 8 or above in all categories.

    4
    « same problem, different hotel »

    Why do hotels persist in using magnetic cards for keys? They don't work. Has anyone ever stayed at a hotel and not had to go back to the front desk at least once for a new key card? Otherwise the hotel was okay.

    5
    « Great for a family afair! »

    This was a very convenient and comfortable hotel to stay in for 6 of us plus 2 dogs over Thanksgiving. It was close to North Star Skiing Resort, close to Truckee and quiet. I was very pleased with the service, food and room. I really appreciate that the Hotel took dogs!

    5
    « Very warm and inviting »

    My family WILL be back Excellent accommodations and very friendly staff. Plus dog friendly!!! We have never slept better, the beds are like fluffy pillows. Loved the jacuzzi and fire pits as well. Clean and friendly, what more could you ask for? We are all in!

    1
    « No good at all »

    This hotel used to be great, it's gone way downhill since Best Western took it over. I used to stay here every weekend for the last 3 winters, I always felt like family. I made a reservation over the phone and was all set to go for opening weekend. When I got there, there was three people at the desk and I didn't know any of them. That should have been my first clue since they have had pretty much the same staff for the longest time. They didn't have my reservation, they didn't believe me when I told them I made one, I had to show them my 10 minute phone call log with them on my phone, they still refused to honor the rate I was quoted. Really? The rate they quoted me was almost twice as much! No thanks! I sat down around the corner to find a new hotel and the staff started to complain about the hotel to each other! Even they don't like it here! Even when the manager came down, he started to complain as well! What an impression! I miss the old managers, Garrett and Stephanie, bring them back, get some staff loyalty again, then maybe I'll be back.

    4
    « Truckee-Tahoe Best Western »

    Quiet, flat, and close to the downtown. Great hotel for this price range. The warm cookies in the evening were a nice treat. Did not appreciate maintenance staff walking into my room without knocking and the hotel did apologize so I would definitely stay again.

    5
    « Great place to stay »

    Finally found a great place to stay in Truckee. Great breakfast and friendly staff. The room was excellent and very clean. Beds were comfortable and had a great nights sleep. Short distance to the downtown area for shopping and eating.

    4
    « Very nice, dog friendly hotel »

    My husband and I have had ski leases the past couple of years but opted out this year in lieu of hotels. This was the first place we've tried and we've already booked more visits for the ski season. While under construction, the hotel is VERY clean and the rooms are comfortable. They are dog friendly which is a must for us and our snow loving pup! Great food and wine tasting within walking distance. We are looking forward to staying this winter as well as coming back during the summer months.

    3
    « Adequate at best »

    Knowing the facility, we booked by phone from the road. After a long drive from Utah that day, it was disappointing when we arrived to find out the pool and hot tub were out of order - a fact not mentioned when we booked. Price a bit high, the room was fine, the breakfast adequate.

    3
    « Great staff! »

    The staff was so helpful and service minded. The rooms were well appointed and clean. No fault of the facility, we just happen to stay while the second floor was under remodel constriction so it was a little messy and noisy. Overall we would stay again.

  • 5
    « Relax among the pines!! »

    Even though they were remodeling the entire 2nd floor, the hotel was quiet and relaxing, We were on our last leg of a month long driving vacation and welcomed the quiet comfort!! Even though it's not close to the lake, there is plenty to do and see close by..lots of restaurants, also.

    4
    « Vacation 2015 »

    Nice room just remodeled. Comp breakfast was great every morning. Only complaint was the hotel was undergoing a major remodel during our stay, so was some what noisy and the pool was empty. I sure it will be all the better when it's completed.

    5
    « Best affordable place to stay in Truckee »

    We have stayed at this hotel for skiing, hiking and work for more than 20 years. It is in a great location, close to both the Truckee River and restaurants. In the past it has shown its age with maintenance not up to the best standard. However, the past 4-5 years maintenance and upgrades have been very good. Hot breakfast is a real plus, and they are doing major remodeling improvements. Plenty of good parking, easy access to Highway 262 for skiing at Northstar or easy return to Highway 89 for Squaw and Alpine.

    5
    « Hotel. »

    Great and comfortable. Beds were soft and staff was helpful. Easy to find and plenty of places around to eat . Exterior of hotel was inviting and looked very clean. Staff was very helpful upon checkout and checking in

    1
    « Does not honor agreements »

    I stayed at this hotel every weekend and holiday for the past three ski seasons on a negotiated seasonal rate. In July 2015, as in all prior years, I negotiated a rate for our ski season. Best Western agreed and all was docunmented. We have had 45 days on the mountain on average the last three years. Clearly devoted, and loyal customers. And we loved this hotel. Under the auspices of Best Western it changed. And the agreement I brokered late July was not honored when I tried to show up in November. Horrible experience; feeling betrayed. Enjoy the snow this year Best Western, and wait to see who shows up when it is less than spectacular. You are fickle and you don't hold to your word.

    4
    « Great basic stay! »

    We stayed in the Best Western for a birthday weekend trip. We were basically looking for a place to rest our heads, and this more than fit our needs. Room ~ The room was spacious and comfortable. We have a 2 year old, and we didn't feel cramped. The bed and pillows were exceptional. The bathroom was clean, and the water pressure was great. Amenities ~ The hotel had an amazing pool/hot tub/fire pit area. We would definitely recommend hanging out under the lights by the fire if you have the opportunity. It was off season, so we had had the whole incredible area to ourselves. Location ~ The hotel is NOT located close to downtown Truckee or the ski resorts. Albeit not far, you'll have to drive. If you have dreams of walking to anything of this nature, you'll have to find another hotel. However, there are quite a few bars and restaurants that are within walking distance. We walked over to the Fifty/Fifty, and it was excellent. The Drunken Monkey is also very close, which had a fun atmosphere. Overall ~ We would absolutely stay here again. During the peak season, the rooms are around $300/night. For that price, I'd probably stay somewhere closer to the resorts, if that was what I was the reason for my travel. However, it's a great and comfortable place to stay, so I would hesitate either!

    5
    « Great stay, honest staff! »

    I am a business traveler (3 hotels a week), and this week, I used some points to stay as I passed through town. As I passed, because I have had poor experiences, I hid my laptop bag (2 computers, one tablet, and sensitive info)... so well I forgot to pack it. The hotel called me, said they had it, and offered to send it to me! I ended up just picking it up, but none the less. The room is VERY clean, updated, and I had my 2 labs with me, and they were very accomodating! overall, from someone who travels a TON, great place!

    5
    « Very nice place to stay in Mt. Shasta »

    I've used the Best Western in Mt. Shasta multiple times for business. Very comfortable. Easy. Convenient. I would stay here every time I come to Mount Shasta in the future. They staff are friendly. The restaurant is very good!

    3
    « Under Renovaton, Unusable Wi-Fi »

    My family and I stayed here on our last day of a short road trip and were okay with the Hotel. The staff was very nice and courteous. We were greeted with a smile and checked in quickly. Our room had two queen beds and the room was a decent size. It looks like it had been recently renovated. Speaking of renovations, I believe the entire second floor is being renovated, but other than a sign and some caution tape hung across the stairways, you couldn't tell. The Wi-Fi was completely worthless. My family had several wireless devices and none of them were able to connect to Wi-Fi for more than a few seconds. When I asked the front desk lady, she said it was due to the fact that the hotel was fully booked and a lot of people were trying to connect at the same time. I doubt it, but I didn't want to call her on it. The breakfast was okay. Some watery scrambled eggs, Sausage patties, biscuit and watery gravy. There was also yogurt, donuts, and the standard waffle flipper thingy. It should be noted that front desk staff was in and out of the breakfast area frequently. Grabbing drinks, donuts, toast etc during the 15 minutes we were eating breakfast. One last thing. The lighting in the parking lot at night is very poor. I went out to the car around 8 pm and it was uncomfortably dark. As a guy I was a little uneasy about being out there, I can only imaging a woman running out to her car alone. It could use a few more light posts for safety. Overall an okay stay, but nothing to write home to mom about.

    4
    « Exceeded my expectations »

    A Best Western Hotel seems to never disappoint me, as usual this one was very clean with newer modern updates, reasonable rates for the area, and a friendly attentive staff. I enjoy the bonus of a quick breakfast with healthy options before I hit the road, I look forward to staying here again.

  • 5
    « back to truckee after 8 years »

    this hotel was purchased 1 year ago and is in the process of remodeling this is a great find the beds are so comfortable clean the pool area is really large and very nice pet friendly great location would stay here again if we ever venture to truckee such a great place.

    4
    « Comfortable night's stay »

    It is outside of the main part of Truckee by about a mile, but in a very nice area. The full breakfast was very welcomed, and very satisfying, with everything from fruits and waffles, to sausage, scrambled eggs and hashbrowns.

    2
    « So Noisy and Under Construction »

    The room we had was ok, had the basic necessities. However this has to be one of the noisiest hotels I've stayed at. Walls are paper thin. I had to sleep with ear plugs to drown out the hallways noise and slamming doors. The hotel is under construction so there are holes in the walls in the hallways and outside. Soooo I'm paying $150.00 a night to stay in a place with holes in the walls? So bummed. Our heater in the room was worthless and made noise all night. Check in was nice and easy. Front desk was super nice. Don't think we will be staying here again.

    4
    « Construction confusion »

    Almost the entire parking lot was blocked off due to repaving and everywhere the front desk told me I could park, the construction crew told me I could not park. Additionally the entire top floor of the building was under renovation and closed. It would have been nice to know this at booking time with the Best Western app. That said the room was very nice and the hotel breakfast was excellent.

    3
    « Good unexciting stay »

    We stayed one night here. The room was clean and spacious. The beds had fat "tops" that I wasn't fond of but some may like. Sheets were nice, pillows a bit fat. The breakfast was typical best western with bagels toast cereal eggs sausages fruit and waffles. It is a standard Best Western. Didn't use the pool but others were and it looked nice enough. Staff was friendly and location 5 min from Truckee town. Would have been more impressed if price had been lower but summer rates are high I guess.

    5
    « Vacation »

    The hotel staff was wonderful. The breakfast was delicious. The rooms were clean and comfortable. A great place to stay. I would highly recommend this hotel to anyone visiting the area. The restaurants near the hotel were within walking distance and the Fifty Fifty Brewery serves great food.

    4
    « Great hotel for business »

    The hotel was a fair price. The morning breakfast did not sit very well with my stomach and the hotel was under construction. It was also a little far from where I was working but it was the best price for the quality of room that I wanted to stay in. Overall, I would stay there again but would only eat the waffles that you can make for yourself next time for breakfast.

 

Getting to the hotel ...

All directions
·From: I-80 Exit CA 267 south towards Lake Tahoe Head south 1. 8 miles Turn right on Brockway Road 1 Block Arrive at destination 11331 Brockway Road Truckee, CA 96161 ·From: Lake Tahoe Take CA 267 North from Kings Beach CA. Turn Right on Brockway Road Destination is on Right 11331 Brockway Road Truckee, CA 96161 ·From: Downtown Truckee, CA Head northeast on Donner Pass Rd Turn right onto Brockway Rd. Pass through 1 roundabout Destination is on Left 11331 Brockway Road Truckee, CA 96161
 

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