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Promotion code

Best Western Hotel Colonial Inn, Selma

3.5/5  - basé sur 118 notations.
2799 Floral Avenue, 93662-2603, Selma, United States - See map

This Best Western Colonial Inn hotel is centrally located and the closest hotel to the corridor leading to three major outdoor attractions found nearby such as Sequoia National Park, Yosemite National Park, and King’s Canyon National Park. Enjoy easy access off Highway 99 at this Selma hotel. We're only 10 miles south of Fresno and offer plenty of free perks-such as free high-speed wireless internet and a full hot breakfast, fitness center and a 24-hour business center. Business travelers from Sun-Maid®, Del Monte®, Kaiser Permanente®, and Harris® Ranch Beef Company especially enjoy the great location and extra amenities of our Selma hotel. We're 10 miles south of the Fresno Amtrak Station and Fresno Yosemite International Airport. The Selma Raisin Festival in May is a big draw. After all, guests are in the heart of the Raisin Capital of the World. The upcoming new Selma Cultural Arts Center has locals excited, and it's a must-see when traveling in the region. Of course, Selma's Pioneer Village is also a great way to spend the afternoon. Guests at this Selma hotel will enjoy the generous, daily complimentary hot breakfast. Morning favorites like stacks of hot waffles, scrambled eggs, sausage, fruits, and pastries, hot or cold cereals, yogurt, and 100% Arabica coffee and juices are all available. It's the perfect start to your morning. We look forward to welcoming you at the Best Western Colonial Inn! Management reserves the right to refuse to provide accommodation to persons less than 18 years of age unless accompanied by a parent. Identification is required at check-in.

Best Western

Hotel Colonial Inn

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
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Guest reviews

In partnership with tripadvisor fr
based on 118 guest reviews
NOTE ISSUED
Excellent
50
Very Good
20
Average
20
Poor
17
Terrible
11
REFER TO NOTICE
Business Business
40
Couples Couples
22
Family Family
38
Friends getaway Friends getaway
6
Solo travel Solo travel
8
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good Hotel"

4
29/11/2017

I have been coming to this hotel with my family for 3 years now and have seen 3 different owners. The price is ok the rooms are better clean now and upgraded. I really do recommend this hotel. Breakfast is included which is not bad. Will be coming every year on out trip.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear 884mlc, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Decent Best Western but>>>"

3
26/11/2017

The hotel is located right off the freeway and any of the rooms on that side of the hotel are very noisy. Rooms were clean and the bedding was nice. Temperature in the room seemed hard to regulate. The hotel was booked up and we had a reservation from 3 weeks ahead, but we asked for a room away from the freeway and the one they gave us was first floor closest to the freeway and right across from the ice machine.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Nina400, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Well Put"

4
15/11/2017

I have passed this hotel many times traveling on the 99, and I finally stopped for the night. I'm glad I did. Clean, pleasant, and comfortable. The best nights stay ever. Being a disabled vet my dog was welcomed as well. Come to find out, this hotel was a pet friendly place to boot!! This is a plus for BW since most of us have pets as a family member. BW has come along way and have greatly improved over the years.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Daniel A, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 559-891-0300. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Wedding visit"

5
06/11/2017

Visit to this hotel was for a wedding near by. Location to the freeway was perfect. Front desk personnel were friendly and professional Dollar value was fantastic. Bed was probably one of the comfortable I've ever slept in.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Royhawkins22, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Satisfactory"

4
16/10/2017

Stayed here for 2 nights. We asked for a quiet room and were accommodated as the hotel sits right next to the freeway. It is a little hard to get to, you have to turn in by the Panda Express and it's behind the Walgreen's. The hotel had an odd odor throughout the public areas and I was worried that the room would too, but thankfully it didn't. The room was good-sized and included a king bed and a couch, desk & chair, microwave and refrigerator. The bathroom was split with the sink outside and separate from the toilet and shower. The toilet and shower area was very roomy. The bed was fine for me, but my husband thought it was uncomfortable. There was also a coffee maker. I felt the room was very well appointed and very comfortable. The breakfast was ok. There was a good variety, but all the food was barely warm. Even the coffee was lukewarm. Although there were some misses, I will most likely stay here if I am in Selma in the future.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Suru, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"wonderful R&R"

5
25/09/2017

A wonderful stop to a long day of travel. Colonial Inn was the resting place of our tired bodies, from being close to the entrance, to the wonderful sleep and best breakfast we've had in a long time. Can't wait for another trip to revisit this Best Western Colonial Inn, in Selma, Ca.

Best W, General Manager at Best Western Colonial Inn, responded to this review
Dear Jamie, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"descent"

4
23/09/2017

This was a place to stay for work. Great location friendly staff and nice rooms. Could use some upgrades like newer tv's shower heads and bathtubs but overall moderate hotel. Staff was very nice and helpful.

Best W, Front Office Manager at Best Western Colonial Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, B/W Colonial Inn Best Western Colonial Inn

"Awesome Staff. Best Hotel Stay"

5
19/09/2017

My wife and I Are Diamond Members with bestwestern Hotels. We have stayed at at least a dozen or so different Best Westerns this year alone with over 30 nights stayed. This Best Western is by far the best we have stayed at And it's not just because the rooms are immaculate, beautiful and spacious. It's also greatly due to the Fantastic wonderful staff who went out of their way to make us feel welcome and helped us out in ways the no Hotel has ever done. I really can't say enough about how good we were treated. So incredible. So if in the area. I urge anyone to stay at The Best Western Colonial Inn. My hats off to the staff that provided us with a great experience. Thank You so much for everything guys. We will be back soon.

Best W, General Manager at Best Western Colonial Inn, responded to this review
Dear David L, Thank you for completing the survey regarding your recent stay at our property. Thank you for your feed back regarding the breakfast bar i will make sure my staff stays on top of it . Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Loved it"

5
01/09/2017

Excellent service staff was wonderful rooms were clean breakfast was fantastic restaurants in walking distance we will be back and look forward to seeing new changes coming to this hotel will be back !

"AMAZING"

5
28/08/2017

I had such a peaceful comfortable stay I loved the beds and the way theorem was set up.simply amazing my husband and I wee very impressed. We had a wedding to attend to and we were in a hurry to check in and the front desk was very efficient and friendly.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Mcynthiar, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Did we pay $120 for a sauna? No – it was our room"

2
22/08/2017

We've traveled a lot over the years, and we have to declare this to be a first – at least for us. After paying $120 with tax at the Colonial Inn, we walked into our room ... and the heat punched us in the guts like a heavyweight boxer. That's because the room was AT LEAST 90 degrees inside. That's no exaggeration. It was about that hot outside, according to the thermometer in our car, and the room was unbelievably uncomfortable. The cooler worked, but it wasn't until after 2 a.m. that the place began to feel livable. Young woman who checked us in had about as much personality as a pay phone, never saying "hello" nor thanking us after we spent a pile of money for the sweat room. We thought about asking for a different room, but the parking lot was full and the odds seemed slim. Besides, the desk attendant didn't seem like the type who was going to help. The beds were extremely comfortable, as they usually are at Best Westerns, and that's all that saved this place from a one-dot rating. Good thing for the beds, because the breakfast was of marginal quality, the breakfast room wasn't very spacious and the TV in there was blaring Fox News. I mentioned the room heat to the manager as we checked out, and while she seemed concerned – mumbling something about how the room should be a constant 75 degrees – she gave us a $10 discount. Wow! We probably cost the innkeeper more than $10 in electricity as we cranked up the air conditioner overnight. A previous reviewer is correct – this is an extremely hard-to-reach property from the adjacent street.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear shelf-life, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 559-891-0300. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"DO NOT STAY HERE! DISAPPOINTING!"

2
18/08/2017

Difficult to locate driveway to this property. You literally have to go through a fast food parking lot! Front Desk "people" were not very friendly, nor were they dressed professionally or speak professionally. Breakfast quality and selection was poor. Not a good VIRIETY of breakfast items. Most of the staff do not speak PROPER and clear English. This could be a liability for the hotel if there was an emergency and we could not understand broken English. Overall, very disappointed with this particular property. Fell Way below Best Western Standards we are used to. Our company is redirecting our employees to stay elsewhere when in the Selma CA Area!

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Larry R, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Upon reading your review, we did some investigation and looked at the cameras and found that our Front Desk staff was not on her cell phone but she was on the Front Desk phone helping the guest with their reservation. All our Front Desk staff are fully trained and speak English fluently. Regarding breakfast, we do apologize that you were disappointed. But we serve variety of items including but not limited to: Sausage patties, sausage links, scrambled eggs, Western Omelettes, hard boil eggs, biscuits and gravy, along with 4 different kinds of cereals, different flavored oatmeal, make your own waffles with a variety of toppings, 2 different types of yogurt Greek yogurts with variety of flavors, 2 types of breads, danishes, muffins, English muffins, cinnamon roll, and individual tubs of 2 different flavored jams, and peanut butter cups. We are also provide gluten free items for guests who have gluten sensitivity including gluten free cereal and soy milk. We try our best to accommodate all our guests, as we are here especially for them. With regards to the entrance to our hotel, there is nothing much we can do about that. It was built like that and we don't have much control over it. However, I do apologize for the inconvenience caused. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 559-891-0300. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"If the noise from the highway doesn't affect your sleep, it is an acceptable location to stay when you visit Yosemite"

3
15/08/2017

Not too far from Yosemite National Park, the price is lower, but I couldn't sleep due to the noise from the highway. The room was clean, the breakfast just ok. I didn't have the best experience at check in, but maybe there are nicer people that work for this particular hotel.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Craig Collier, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz

"Good hotel - served the purpose"

4
12/08/2017

This is a decent hotel that met all my minimum requirements - good bed and pillows, relatively quiet,the bathtub drained well,the AC was quiet enough to have on while sleeping. It's located close to stores and restaurants.

Best W, Front Office Manager at Best Western Colonial Inn, responded to this review
Thank You, for sharing your kind feed back. We're Glad to hear that you stay here at our hotel met you minimum requirements. We hope to see you again during your stays with us.

"Great stay great people"

5
08/08/2017

The people, the hotel, and the service was wonderful, enjoyed every night. Breakfast was wonderful, the person's at the check in desk were very helpful and had lots of knowledge of the area. The evening crew were nice.

Best W, Manager at Best Western Colonial Inn, responded to this review
`Dear Ramonj540, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Excellent"

5
01/08/2017

Everything was excellent and the staff was very helpful and the room was very comfortable. Breakfast was really good but wish they had little more option for it. Also the internet was good but it was really slow. But overall everything was good.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Veronica Garcia, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz

"Very good for the money"

5
31/07/2017

Only downside: it is next to the highway. If you have a room facing in the opposite direction it is very quiet. I can't say anything about rooms facing the highway. And it's loud at the outside pool obviously. All I all good value, I would definitely go there again.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Heike M, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz

"Great place!"

5
19/07/2017

I found this Best Western in search for a better option of highly price Fresno, Ca. Nice, clean, and great service. Truly satisfied! Will recommend to co-workers; also the pool was a very relaxing plus.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Enrique M, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Oasis"

5
09/07/2017

During our road trip came across this hotel. It was getting updated and the upgrades are looking great. We were not bothered by construction at all. Close to freeway but not bothered by it's noise either. Had a place for us to do laundry and the front desk supplied soap and dryer sheets, also was able to make change for us. Had a nice pool area complete with surrounding palm trees ( a novelty for us). Close walk to lots of restaurants and shops. Friendly helpful staff. Good breakfast. This was an oasis of a stop for us.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Darlene H, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shazana Virani

"Missed the mark"

3
04/07/2017

I am usually very pleased with Best Western hotels, and at reservation time this one seemed to have a theme indicative of a well executed marketing strategy. However, execution is also important and it is execution where this hotel fell short for me. The lobby is small and the breakfast below average (in my case there were a lot of workers and the food was empty essentially all three mornings). Luckily there is a McDonalds across the street. My reservation requested top floor which the hotel was unable to accommodate. I would highly recommend this as the floors are wood and my 2nd floor room was very noisy. This is a not a business friendly hotel. There was only one outlet available for charging devices by the desk. All other outlets were consumed by room lights, etc. So bring a power strip or unplug stuff like I did. Annoyingly I had to renew my room key every day due to front desk errors...that is a pain especially after a long day. And lastly my bill was completely wrong. To the credit of the hotel, they made good on it after calling the next day.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Andre Walding, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 559-891-0300 . Sincerely, Shaz 05690 Property Best Western Colonial Inn

"Good Value"

4
29/06/2017

Good value for the expense. Clean, quiet room, close to the CA 99 freeway, a block from a large chain grocery store, drug store and restaurants. There are several gas stations within a couple of blocks of the hotel. If your looking for a good no frills hotel that is clean and quiet this is it. They do have a hot breakfast in the morning that is convenient. The staff were very accommodating.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 05690 Property Best Western Colonial Inn

"Refer didnt work"

2
27/06/2017

Very average, the breakfast was not up to the usual B/W standards, nor mine. The service lady shined me on about the refer not working, They had the fake "cheese omelets" I dont know what the yellow stuff inside was

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Scott J, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Shazana 05690 Property Best Western Colonial Inn

"Best Western, Selma, CA"

4
27/06/2017

The internet service was a little slow during prime time, 6 to 9 pm. My guess that almost everybody staying there was online being the reason. A little noisey being right next to the freeway in the room that I was staying facing the freeway. A Walmart is down the street. McDonalds across the street. Panda Express across the parking lot. A regular Chinese restaurant is next door but I did not check if there was an easy access through the back way.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Jason F, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shazana 05690 Property Best Western Colonial Inn

"Very pet friendly"

5
15/06/2017

Very quiet. Staff excellent. For my business in the Central Valley, perfect location. I would recommend to anyone needing quality and quiet. Close to businesses, shopping, restaurants. Traveling with a cat can be interesting and the staff were very good about his presence. No pool.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Lucindad61, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Michael Merchant 05690 Property Best Western Colonial Inn

"Excellent ! Great staff"

5
15/06/2017

Good sized room Very comfy bed Great breakfast Easy access from Freeway Friendly receptionist. Wi-Fi was excellent. I was told by front desk agent that this property is under new management. I recommend this hotel

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Liz D, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 05690 Property Best Western Colonial Inn

"Awesome service and staff!"

5
29/05/2017

We were headed to Los Angeles for a cruise and we decided to stop at this hotel on the way to get some rest before completing the journey the next morning. We arrived in the evening and were pleasantly greeted by the staff at reception after a long and tiring drive. The receptionist in the hotel lobby made the check-in process extremely quick and easy for us and we were quickly on our way to our rooms! The rooms were great! Clean, comfortable, and quiet. Couldn't have asked for anything else. The next morning we were surprised by the large selection of items that were laid out in the kitchen downstairs for the complimentary continental breakfast. While most hotels will be content with some packaged pastries and coffee, this Best Western had a wide range of options including cereal, eggs, greek yogurt, waffles, bagels, and much more. As we were getting ready for another long drive ahead of us, this complimentary breakfast was definitely appreciated! Check-out was just as smooth and easy as our check-in, and this time there was a new employee at the receptionist desk. Upon learning that we were headed to a cruise (many of us for the first time) she went out of her way to help us with printing out our luggage tags and attaching them to our bags.The entire time she was super helpful and had an awesome upbeat attitude, something you definitely don't see all the time! Overall, I would highly recommend making a stop at the Best Western Colonial Inn. If you are looking for a quiet, comfortable place to stay the night then you've found one :) The excellent service and super friendly staff puts this place a step above all the others!

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Best Western Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Manager 05690 Property Best Western Colonial Inn

"Great Stay"

5
29/05/2017

Hotel was in excellent order staff were helpful clean, room was in order and clean. Hotel is going through an renovation and is becoming a great place to stay and relax while on the road or travlweing through town.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Best Western Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Manager 05690 Property Best Western Colonial Inn

"Poor service"

2
17/05/2017

1st night check in middle of night A.C. breaks. It started to get warm In the room but my kids were sleeping. In the morning I go tell front desk who then tells me we can move rooms, great. What she also told me was: I should've told them last night so we could've moved. It was in the middle of the night umm no. Next night clean slate new room. Nope not a chance shower tub creaks every time you step around in the shower. Toilet clogs at 1030pm no maintenance but i was told i can walk downstairs and retrieve the plunger. So I go downstairs And tell then we need a snake, she said sorry new management don't even know where there would be a snake. Sure enough plunger didn't work, I needed a snake but none available in a hotel. So I just became unsanitary and used my hands to pick dig cheap outta the toilet because there was no options. And the a.c. is as loud as a car motor, which they said they fixed but didn't. And theres mold in the bathroom. Ugh!!! First time ever doubted the name Best Western sad to say!!!!

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are under the new management now and are processing of remodeling the hotel and replacing the old equipments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, 05690 Property Best Western Colonial Inn

"Super nice stay"

5
16/05/2017

What a great place to stay. we were lucky to be up graded into a room with a veranda. The bed was perfect. The breakfast was very tasty. The room was spacious and clean. The staff was efficient and nice. I look forward to staying here in the future.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Kelly H, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 05690 Property Best Western Colonial Inn

"It's clean and comfortable that's all I needed"

3
13/05/2017

We needed a place to sleep for the night. It was clean quiet and comfortable. The breakfast was thrown together quickly and late. It was cool at best ( temp) the water that was supposed to be hot was barely warm, coffee was warm and that's about it. It was what we needed.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Lynchiesmom, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 05690 Property Best Western Colonial Inn

"Broken Hand Rail in the Shower"

2
28/04/2017

The hotel is dated, but looks like they put some money into it, unfortunately the bathroom wasn't updated and the hand rail broke off while my son was in the shower. When I told the staff, she acted like she didn't care, ultimately said the manager would call me, which never happened. This issue could have been handled so much better with a little concern, to bad it wasn't and put a blemish on Best Western for us.

Best W, Manager at Best Western Colonial Inn, responded to this review
Hello Jason, We sincerely apologize our front desk agent did not handle your situation properly. Hand rails has been repaired, and additional front desk training applied. Again we sincerely apologize. Thank you, DEE HER

"Excellent staff"

3
15/04/2017

The staff was great, the room was adequate, the room decor was completely off from 'colonial' style but the lobby and exterior were nice. Overall, a pleasant experience. Would definitely stay here again.

Best W, Manager at Best Western Colonial Inn, responded to this review
Dear Linda T, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at [email protected] Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shazana Virani

"A leisure trip to visit family"

4
31/03/2017

It was good but we stayed 4 nights with you an I have the rewards card an did not get a free night I feel the one in Goleta should have offered us a discount or even the one in Fairfield should have offered

Best W, Regional Operations Manager at Best Western Colonial Inn, responded to this review
Thank for your response, your free night stay will be issued from our corporate office. We look forward to seeing you again.

"Very nice hotel"

5
25/03/2017

For the price, this is a very nice hotel. I think it has been recently refurbished with new carpeting and furniture. The staff at all levels, from reception to housekeeping, were very polite and attentive to my needs. Would I stay here again? Most definitely!

Best W, Operations Manager at Best Western Colonial Inn, responded to this review
Thank you for your kind words, we look forward to seeing you again!

"Ok"

3
06/03/2017

Toilet didn't flush properly. Loose grout all over bathroom floor. Room wasn't cleaned when we left for the day. Owner pounded and opened the door at 10:45 am and said "time to check out at 11am" owner son was rude!!

"Great Staff"

5
20/12/2016

The staff was very friendly and made sure my stay was absolutely comfortable. I would definitely stay here again. Open parking was a very nice welcoming plus for me. It is also close to several food places.

"Comfy home at Best Western Selma CA"

5
05/12/2016

This hotel and it's employees made me feel like I was at home it was so comfortable and clean they were always ready to please. The continental breakfast was fresh and yummy. The decor of the hotel was so nice.

"Perfect night"

5
27/11/2016

The room was very clean and the bed comfortable and warm. Breakfast was simple and light which is perfect for long drives. The shower had plenty of towels and hot water. The owner took interest and concern in our stay.

"Stayed for Leisure"

3
25/11/2016

Hotel was decent enough other than the ants on the sink. I did not report the issue because we used bug spray that we brought from home. Used it and they didn't come back. The staff was friendly but I didn't get their names. In the morning a man was setting up the continental breakfast and he only had coffee. I am not a coffee drinker. It was a very cold morning and I wanted hot chocolate. He made sure to get it for me.

"No attention to details"

2
23/11/2016

This a recently remodeled Best Western hotel. It is clean with new furnishings. I don't mean to be fussy but! Each of the 4 nights I stayed I had to go back to the front desk and get toilettres. The bathroom sink faucet was loose the hot and cold faucets were switched, the bathtub squeezed badly when I took my shower. OH the door to the unit was very hard to close When I mentioned these things to the front desk manager all I got was a yea yea yea The continental breakfast was very sparsly stocked. The start time was more like 7am than 6:30 It is close to highway 99 and was easy to get to.

"Very Clean and awesome area"

5
20/09/2016

To start the front desk is wonderful the owners/managers are friendly people who make you feel right at home. the building is very clean all the way through. Rooms are comfortable and clean. Continental breakfast. walking distance to other places to eat and visit. would highly recommend this hotel. easy access to the freeway 99.

"Room was ok but staff unfreindly"

3
05/08/2016

Was and extra bother to the staff to ask for 2 room keys, only 1 wash cloth in the room and asked for extra and was given 3 more washcloths but with attitude. Frig was unplugged when we checked into the room so not cold to put food in..

"Great stopping Place on Rt 99"

4
02/08/2016

Best Western Colonial Inn, Selma, CA This Best Western is a block east of US 99 at the Flora Street exit, easy on off the 99. We had a large room with a king bed and probably enough space for a second king bed. We were on the first floor and the room was very quiet, no noise from other quests or the traffic on US 99. The room was very clean and bright, the WiFi worked great a well as the TV. The Best Western breakfast had waffles and the gentlemen taking care of it and the desk had very thing ready well before the scheduled breakfast time, 06:30. He was very accommodating, going to the trouble to find a specific type of oatmeal my wife enjoys. This is a good stopping point for our travels along US 99 and we look forward to staying here in the future. There are a number of fast food places within a couple of blocks of this location including a Denny's.

"It was pleasure stay at best western hotels"

4
05/07/2016

It was a very good experience with Best western Inn. I stayed in Thousand oaks, Palm springs and near sequoia national park, over all great and would recommend. May be will be have more booking for coming vacations and weekends.

"Did the job"

3
16/05/2016

We stayed 2 nights here. Due to an unexpected delay, we didn't get in until 1:30 in the morning. When we informed the hotel clerk, he told us to simply call when we get there and they would unlock the doors for us. I felt badly when I called and a woman whom I obviously woke up unlocked and registered us in. (I think this is owned by a family). The hotel was comfortable, but nothing remarkable. I believe they were trying to economize whereever possible. The halls are not air-conditioned, and as a result were stifling hot on the way to our room. But that didn't bother me, as the a/c in the room worked just fine. The pillows were small and a bit lumpy, but easily "smooshed" to give comfortable support. We were fine for the 2 nights we stayed there. Breakfast was included, and there was a waffle machine-which is always a plus for me. My daughter said the cereal tasted like it was old, but my husband did not complain. The juice machine was out of order, but they had pitchers of juice in the small fridge, along with boiled eggs and milk, and half a container of canned peaches. The breakfast was adequate and did the job for us in filling the early morning empty space. I would have enjoyed a bit more variety and freshness, but like I said, it did the job.

"Very Pleasureable Stay"

5
28/04/2016

All staff were very friendly and outgoing. Hotel was very clean, and quite. Room was very comfortable and bed too. We loved the out side balcony where we could watch the sun go down. It was very comfortable having dinner out there too.

"Clean,Comfortable and Friendly staff."

5
28/04/2016

I come to Selma for business couple times a year and find this hotel to have big rooms with free WiFi and breakfast. Cant really ask for much for the great price and service. Clean,Comfortable and Friendly staff. Right off the freeway but but no noise was heard in the room. Walking or short driving distance to restaurants

"If you have to stay the night in this area..."

3
08/04/2016

Driving through Bakersfield and not seeing much in terms of hotels, esp. In good areas. ...so drove on until spotted a best Western sign for Selma. This hotel is behind some other businesses, but it is easy to find. The room was clean and it was quiet. We were told not to leave anything in our car....so draw your own conclusions on that! Breakfast was mininal compared to most other Best Westerns, but it was fine. The car was in tact when we went outside, so all was well. The innkeepers were nice.

"Just off 99"

5
26/02/2016

Thus is a nice mom and pop run hotel. The rooms are clean and comfortable. You have a fridge and microwave. Plenty of restaurants {at least fast food} nearby. They supply free wifi and free continental breakfast.

"Great hotel"

5
15/11/2015

The hotel room was clean, well stocked, and comfortable. The hotel itself is in a good area, however, there is a problem with car burglaries, so be sure to take everything out of your car at night. We had no problems, but the staff made sure we knew to bring everything in.

"Bad Choice"

2
02/11/2015

Property faces Freeway and Off Ramp. Recycled air made for a Stuff Atmosphere, was nicer outside. Pool was dusty and dirty, Spa was filled in with concrete, had to wait for room and was not clean when we went in. Gym was locked and not available.

"Clean, Bare Bones, No Points"

2
20/10/2015

Front desk staff was very polite and rooms were OK. The place is in dire need of an update. Towels and linens were threadbare. WiFi was good. They don't offer reward points... Weird. Checked out at 6 am and no breakfast or coffee. I guess it was too early.

"one of the nicer best westerns"

3
14/10/2015

clean, friendly and efficient staff, close to many restaurants and services. Right off the freeway but did not really hear any freeway noise in the room. Had problems with the internet connection at first but they rebooted the server and then it was fine. The manager even followed up with me to make sure it was working.

"Traveling on the 99"

5
16/09/2015

Stopped by this Best Western on my way home to Texas. Needed a place to park my truck and trailer and they had plenty of space in the parking lot for that. The front desk was very helpful, getting me a map and figuring out my best route the next morning. Everything was close by. I was able to walk to a supermarket, load up on groceries and get an amazing streak dinner from Cattleman's. Another nice Best Western.

"Best Western in name only"

2
30/08/2015

Hot, Hot, Hot! No ac in the interior hallways. Air conditioning off in the room every day. Nothing like coming in from 104 degree heat to a 95 degree room! Old outdated "best Western" furnishings, super cheap breakfast. it seems like a mom and pop hotel that claims to be a best Western.

"trip"

5
19/08/2015

good clean rooms, healthly breakfast quiet suurondings in good loaction very good service nice place to stay good service bathrooms clean hot water a/c works excellent beds are very comfortable cozy sheet smels fresh goood tv entertaumrent

"Exceeded my expectations"

5
15/07/2015

When my family's Sequoia National Park trip ended with a trip to the Selma ER, this lodge had clean rooms at a reasonable rate. In addition, the proprietors showed genuine concern and offered actual help, allowing me to store my car load of camping gear in a separate room. Best Western quality with small business heart.

"Only BW by name"

1
10/07/2015

The staff do not understand or speak English very well. The entire hotel did not have the A/C on unless you went to your room and turned it on. Then it broke around 4am, thats when I woke up sweating anyway. So I decided to leave early, but no bill under the door and had to go to the front desk. I think I woke the man up and he didn't know how to use the computer. I could go on, and on. Unless your broke and desperate DO NOT stay here!! Not of BW quality.