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Best Western Colonial Inn, Selma

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2799 Floral Avenue, Selma, 93662-2603 États-Unis
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Teléfono : (559) 891-0300
3.9 / 5
177 OPINIONES Tripadvisor
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Los puntos fuertes del hotel

Aparcamiento
Personal multilingüe
Lavandería
Lavadora in situ
Aire acondicionado en el hotel
Wifi gratis
Estacionamiento gratuito
Desayuno gratuito
Gimnasio
Ascensor
Recepción 24/7
Secador de pelo
Neveras
Microondas
Plancha y tabla de planchar
Máquina de café
Balcón o patio
Piscina cubierta
Puntos fuertes

Descripción

Disfrute de una estancia basada en la base y la inspiración en el BEST WESTERN Colonial Inn, donde la comodidad confiable se une al encanto de un acogedor ambiente de barrio. Desde el mismo momento de su llegada, la experiencia está diseñada para sentirse sin esfuerzo y ofrece la clase de relación calidad-precio que los viajeros de hoy en día aprecian al tiempo que capturan un sentido de lugar que hace que cada viaje sea inolvidable.Los huéspedes podrán disfrutar de una completa combinación de servicios prácticos y espacios relajantes. Nuestras amplias habitaciones proporcionan un apacible espacio de alojamiento con ropa de cama de lujo, acceso a Internet Wi-Fi fiable y instalaciones de trabajo para huéspedes en viaje de placer o de negocios. Comience cada mañana con un desayuno gratuito que le permitirá recuperar energías durante su día y relájese más tarde en las acogedoras áreas comunes o aproveche las comodidades del hotel diseñadas para simplificar su estancia. Tanto si viaja solo, en pareja o en familia, el hotel crea una experiencia consistente y gratificante a través de un atento servicio y unas cómodas habitaciones.Más allá del hotel, los alrededores ofrecen una auténtica experiencia local. Los huéspedes estarán situados a poca distancia de atracciones al aire libre como el Parque Nacional Sequoia, el Parque Nacional Yosemite y el Parque Nacional Kings Canyon, algo perfecto para excursiones panorámicas de un día y aventuras inolvidables. El hotel también goza de una excelente ubicación cerca de las pasas Sun Maid, lo que lo convierte en una opción ideal para viajeros de negocios y cerca del aeropuerto para mayor comodidad. Las tiendas cercanas del centro, los restaurantes y los principales enclavesculturales crean aún más oportunidades para explorar.En el BEST WESTERN Colonial Inn, la relación calidad-precio va más allá del precio asequible. Se trata de sentirse como en casa, dormir bien y conocer cada detalle ha sido considerado para apoyar su viaje. Este es un lugar donde la comodidad se une a la comodidad, creando una estancia que los viajeros vuelven una y otra vez.

Opiniones de los usuarios

Travellers choice
Tripadvisor
3.9
Basado en la opinión de 177 huéspedes
Excelente
84
Muy bueno
33
Normal
25
Malo
20
Pésimo
15
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Calidad/precio
"The room stank terribly. Yuck 🤮"
Paradise04300186890, 29 Septembre 2024

The stink in the room was terrible. It smelled of urine. There was a visible stain on the carpet. The stink in the room did not allow us to have a good nights rest. We traveled traveled hundreds of miles but we were disappointed by the stink in the room. I will never go back to the Best Western in Selma, California.

"Clean rooms, friendly staff, and great swimming pool"
Lutf Ali Y, 10 Septembre 2024

Very clean, nice big rooms and friendly staffs. Recommend 100%. The front desk staffs were very helpful and accommodated anything we asked for. Kids really loved the swimming pool, very clean. We would come back always here when visiting Sequoia and Kings National Park.

Owner Response, 10 Septembre 2024

Dear Ali, Thank you for completing the survey regarding your recent stay at our property. We appreciate your kind words. We are happy to hear you and your family had a great stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Good experience"
Departure64683876085, 11 Juillet 2024

I had a very good experience at Best western Colonial, good services and excelent staff, surely 'll return to stay under the good cares of Best Western Colonial Inn

"Just don't."
AnnaStina D, 26 Juin 2024

We booked our room months in advance as we need ADA rooms and when we showed up, our room was given away because they overbooked all their rooms. We were charged for another room and the only thing they did for us was NOT charge us a fee for the room THEY gave away!

Owner Response, 26 Juin 2024

Dear Anna, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great hotel for the price!"
MyrandaWD, 12 Juin 2024

This is one of my favorite hotels for the price in the area. It has breakfast, easy parking, and clean rooms. The rooms are spacious and tidy. The ACs and Internet work pretty well. Overall, I would definitely recommend!

Owner Response, 12 Juin 2024

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"One night stand, with wife, at basic, but comfortable hotel."
Jim S, 03 Avril 2024

Booked by phone directly with hotel. Very quick and easy. Asked for a special room location due to pet. Got what we wanted. Unknowingly, room was on the freeway side. However, we did not hear any noise all night. Room was very basic King, but very clean and comfortable. Four comfy pillows to choose from. Good bfast as expected from BW. Easy and friendly checkout.

Owner Response, 03 Avril 2024

Dear Jim, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate your kind words and we are glad you enjoyed your stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"A Small Gem"
Linda D, 20 Novembre 2023

Very nice find in our hometown. Rooms were roomy but overall hotel is small so there weren't too many people. The hotel employees were very accommodating when we ask to check in early to get ready for an afternoon wedding. Though there were two families right across the hall from us, it was very quiet inside our room. Rooms were clean, beds comfy, and the breakfast of eggs, potatoes, waffles, etc. was filling. Several food places close by as well as a drug store. Roads were being redone near the entrance which was a little challenging but even though the freeway was close, we didn't hear the traffic.

"Overall a good value hotel"
xdp559x, 17 Novembre 2023

This hotel is conveniently located off the 99. The hotel staff are very nice and accommodating. The hotel itself is very clean. Their is a washer and drier on-site which only accepts quarters. The breakfast was OK. The eggs could have been fresh instead of prepackaged.

"Selma, CA"
weedtax, 01 Novembre 2023

My stay was awesome! Super comfortable sleeping arrangements, delicious hot breakfast, and a great location next to major pharmacy and lots of options to eat, from family restaurants to fast food. There is a tap house close-by too.

"Quick overnight stay on the way to Yosemite"
joslynnb2014, 26 Octobre 2023

Our family needed a place to stay on our way up to Yosemite as we were not able to make the full drive on a Friday night. This location was a convenient place for us to plan a stop. Pros: Location was easy to get to off the freeway Room seemed overall clean Beds and pillows were comfortable Water pressure and hot water in the shower were good Provided amenities were nice Plenty of variety in the breakfast area that met our various dietary needs/preferences/restrictions Cons: Floor had a strange tacky feel to it. May have been recently cleaned and been a shampoo, feel, or other issue with the carpet Not greeted as a rewards member at check-in. (Not a huge deal, but is done usually so was noticeable) Breakfast area seating is very minimal so we had to go down the hallway and out a door and in the pool gate to find a place to sit Overall, a very good day, and a very good value for the money. We were not bothered by the freeway noise. There is a Walgreens and a few gas stations very nearby, so that was convenient. The only other thing of note was that there was a man with a beard and a large pick up in the parking lot a bit later at night, blasting music very loudly near the hotel. Mentioned it to the front desk but not sure there was anything they could do. Would stay here again in the future.

"Nice clean hotel"
H5007NKigors, 21 Septembre 2023

Clean and well maintained. Breakfast is nothing to write home about and ends pretty early (8:30am weekdays, 9am weekends). Rooms facing away from the freeway are quiet. Coffee/tea in the lobby, coffee machine in the room (the coffee is horrible though). Overall, a very good stay and is worth the money. The staff is polite and accomodating.

"Great freeway motel"
matthew w, 17 Septembre 2023

Pros, the staff here are very accommodating every request I had was catered to , NO was not in their vocabulary. The room 212 a suite, with a separate living room from the bedroom had an outside balcony, was clean with a fridge , microwave, & coffee maker . housekeeping was seen to daily. Lots of places to eat within walking distance The con this is a freeway motel 10 yards away from hotel is a freeway even number rooms are on the freeway side odd number rooms are away from freeway . Breakfast was the biggest disappointment a truly FREEWAY MOTEL breakfast oversalted, cold eggs, potatoes & breakfast meats? On the upside there is a GREAT donut shop in the parking lot behind motel.

"Summer stay in Selma"
879lizf, 01 Septembre 2023

Very good stay at this Best Western. Close to everything we wanted to do - Sequoia and the Fruit Trail. Rooms were very clean, everything worked. AC was much appreciated. My parents Handicap Assist room was just right. Thankful we were on first floor. Front Desk staff very friendly and helpful with restaurant suggestions. Loved that I was able to have 2 free water bottles due to my status. I would stay again!

"Best 2 star hotel"
jeanalawley, 27 Mai 2023

The staff and the service they provide is stellar. Room was clean and comfy. I stayed four nights for work without issue. I will be staying again soon. Will stay for leasure too. Its near shopping and freeway. Very quiet at night.

"Unexpectedly surprised for location & price"
aliciacwendt, 01 Novembre 2022

Beautiful Setting Clean Charming Staff & Deliciously Hot Variety of Food I was attending an AMA MULE SHOW in Sanger for the first time and choose Selma over Fresno. What a very pleasant surprise and the other guest there were also surpringly pleasant! Thank you

Owner Response, 01 Novembre 2022

Good afternoon, Alicia! Please allow me to thank you personally, for choosing to stay with us at our Best Western Colonial Inn, where we are best known as the "Hidden Gem" of Selma, CA! I am very humbled to hear that you enjoyed your stay with us! My staff and I share a genuine passion for the hospitality industry and I can attest that it is illustrated in each interaction, with each team member you encounter. Please rest assured that I have shared your positive feedback with my staff in an effort to continually "raise the bar" on the level of service we provide to you and each of our valued guests. We bid you safe travels and await your return! Most Sincere, Sonia Cordero General Manager Best Western Colonial Inn

"Excellent Service Clean Rooms"
J9427TQerica, 21 Septembre 2022

No matter what time, day or night, you will find someone at check in who is kind and courteous and willing to make sure you have a great stay. I'm here two to three times a week and never had an issue with a clean room…”Always clean” I often see the General Manager Sonia Cordero When I check in asking me how my day is going? Great customer service… Eric A.

Owner Response, 21 Septembre 2022

Good morning, Eric! You are one of our many Elite Guests and we thank you for your continued patronage! We genuinely value your experience, each and every visit! We look forward to the many years to come and the memories we will share. From our Best Western Colonial Family to yours, All my best, Sonia Cordero General Manager Best Western Colonial Inn

"I've been traveling for work for two years. I stay in hotels Monday through Friday basically and this hotel is the best."
Elizabeth S, 17 Septembre 2022

I've been staying in hotels for the past two years traveling for work the staff here is very friendly. The place is clean and Crystal is by far the best always taking care of the guests, pays attention and remembers a name/face, Thank you for such a wonderful stay. Crystal is amazing.

Owner Response, 17 Septembre 2022

I want to personally thank you for choosing to stay with us at our Best Western Colonial Inn in Selma, Ca! Your experience is very important to us. I am very pleased and humbled to hear that we met your expectations. My team and I share a genuine passion for the hospitality industry and together we strive each and every day to create memorable experiences for you and all of our valued guests, "Because We Care". It is our mission statement to provide you the high level of customer service and quality of accommodations that our valued guests have come to value with Best Western Hotels. Please rest assured that I have shared your positive feedback with my staff. Your positive feedback will serve as encouragement for my team in their efforts to continually "raise the bar" on the level of service they provide. It was my sincere pleasure to have accommodated you recently and look forward to your return visit! We bid you safe travels and look forward to you return! Hospitably yours, Sonia Cordero General Manager Best Western Colonial Inn

"Incredible"
Brittish18, 14 Septembre 2022

I stayed here for work for 3 weeks and recieved nothing but the most considerate service! Every morning I would show for breakfast but stay for the good company. Special thanks to Crystal. They made me feel right at home. I would recomend anyone having to stay in Selma area to check out Best Western

Owner Response, 14 Septembre 2022

Good evening, Brittish18 I want to personally thank you for choosing to stay with us at our Best Western Colonial Inn in Selma, Ca! Your experience is very important to us. I am very pleased and humbled to hear that we met your expectations. My team and I share a genuine passion for the hospitality industry and together we strive each and every day to create memorable experiences for you and all of our valued guests, "Because We Care". It is our mission statement to provide you the high level of customer service and quality of accommodations that our valued guests have come to value with Best Western Hotels. Please rest assured that I have shared your positive feedback with my staff. Your positive feedback will serve as encouragement for my team in their efforts to continually "raise the bar" on the level of service they provide. It was my sincere pleasure to have accommodated you recently and look forward to your return visit! We bid you safe travels and look forward to you return! Hospitably yours, Sonia Cordero General Manager Best Western Colonial Inn

"❤️ BW Colonial Inn"
debcZ9303VS, 30 Août 2022

We love this BW Colonial Inn. The staff is very helpful and friendly. We needed safe parking for large vehicles and allow pets! Nice clean rooms, refrig., micro., laundry, & grass area. Added love to B-fast!

Owner Response, 30 Août 2022

I want to personally thank you for choosing to stay with us at our Best Western Colonial Inn in Selma, Ca! Your experience is very important to us. I am very pleased and humbled to hear that we met your expectations. My team and I share a genuine passion for the hospitality industry and together we strive each and every day to create memorable experiences for you and all of our valued guests, "Because We Care". It is our mission statement to provide you the high level of customer service and quality of accommodations that our valued guests have come to value with Best Western Hotels. Please rest assured that I have shared your positive feedback with my staff. Your positive feedback will serve as encouragement for my team in their efforts to continually "raise the bar" on the level of service they provide. It was my sincere pleasure to have accommodated you recently and look forward to your return visit! We bid you safe travels and look forward to you return! Hospitably yours, Sonia Cordero General Manager Best Western Colonial Inn

"Overcharge"
maripoza36sh, 25 Juillet 2022

Jasmin is blaming me for her mistake didn't put the right day When I talk to her she was very rude I just wanted my reimburse 1 night but I'm done talking to her never had problems before. Never everyone has been nice . Just the way she talks rude .

Owner Response, 25 Juillet 2022

We thank you for taking the time to let us know about your experience. We apologize for any inconveniences you may have experienced. Please rest assured that I have shared your feedback with my staff and together we will address your concerns. Most sincere, Sonia Cordero General Manager Best Western Colonial Inn

"Great stay, friendly staff"
CNLong, 12 Juillet 2022

Rooms were clean, very good breakfast, personable staff. I would recommend if you are in the area. The breakfast cook accommodated a request for plain eggs since we have a family member that is vegan.

"Great service"
Glory M, 10 Juin 2022

I had an amazing stay at this particular location and it was all due to the staff. They were amazing, patient, and very attentive. I have found my new favorite location whenever my boyfriend and I want to get away. Thank you! You guys made all the difference!

Owner Response, 10 Juin 2022

Good afternoon, Glory We thank you for choosing to stay with us at our Best Western Colonial Inn! We are thrilled to hear that you enjoyed your stay! Here, at our Best Western Colonial Inn, it is our mission statement to provide you and each of our valued guests the quality of accommodations and high level of guest services they have come to value with Best Western Hotels. We bid you safe travels and look forward to your return visit! Hospitably yours, Sonia Cordero General Manager Best Western Colonial inn

"Very Nice Room…Freeway Noise"
Sunnysmiles1, 03 Mai 2022

We enjoyed our stay at this hotel. The staff was very helpful and friendly. Our room was a very nice suite that had the amenities that we needed for our stay. The room faced the freeway and it was very noisy. We chose to skip the breakfast since the food choices did not appeal to us.

Owner Response, 03 Mai 2022

We thank you for choosing to stay with us at our Best Western Colonial Inn! We are thrilled to hear that you enjoyed your stay! Here, at our Best Western Colonial Inn, it is our mission statement to provide you and each of our valued guests the quality of accommodations and high level of guest services they have come to value with Best Western Hotels. We bid you safe travels and look forward to your return visit! Hospitably yours, Sonia Cordero General Manager Best Western Colonial inn

"Very nice hotel"
tfer66, 03 Mai 2022

Very nice hotel with clean rooms which include a refrigerator, microwave, coffee maker and a comfortable bed. Very nice hot breakfast is provided; however, a number of good restaurants and Walgreens are within walking distance.

Owner Response, 03 Mai 2022

We thank you for choosing to stay with us at our Best Western Colonial Inn! We are thrilled to hear that you enjoyed your stay! Here, at our Best Western Colonial Inn, it is our mission statement to provide you and each of our valued guests the quality of accommodations and high level of guest services they have come to value with Best Western Hotels. We bid you safe travels and look forward to your return visit! Hospitably yours, Sonia Cordero General Manager Best Western Colonial inn

"Comfy"
Macias2121, 02 Janvier 2022

All around, excellent stay! Outstanding customer service! Immaculate accommodations. Clean!! Comfy beds and a superb breakfast! The only place to stay in Selma! I look forward to my next stay at Best Western Colonial Inn!

Owner Response, 02 Janvier 2022

I would like to personally take this opportunity to thank you for choosing to stay with us at our Best Western Colonial Inn in Selma, Ca! Your experinece here is very important to us. We are pleased to hear that we exceeded your expectations! It is our mission statement to create memorable experiences for our valued guests. It was our sincere pleasure to have accommodated you and sincererly await your return! Please stay safe and happy travels! Hospitably yours, Sonia Cordero General Manager Best Western Colonial Inn

"Great Breakfast!"
Kev2467, 07 Octobre 2021

Came down to visit some family and loved my stay here! The front desk was great as well as the cleanliness and breakfast service. Very well organized I will be staying at this hotel every time I come down to visit family!

Owner Response, 07 Octobre 2021

Thank you for taking the time to let us know about your recent stay with us at our Best Western Colonial Inn in Selma, Ca! We are pleased to hear that you enjoyed your time with family and are fortunate that you chose to stay with us. It was our sincere pleasure to have accommodated you and your family and we look forward to your return. Please stay safe and happy travels! Hospitably yours, Sonia Cordero General Manager Best Western Colonial Inn

"Staff the goes above and beyond"
PeachDetroit, 22 Septembre 2021

A nice clean hotel with staff that always go well beyond to ensure a good stay. The bed was comfortable and the internet worked well. There is a nice pool and everything is well kept. It's a very well run hotel.

Owner Response, 22 Septembre 2021

Thank you for taking the time to let us know about your recent stay at our Best Western Colonial Inn in Selma, Ca! We are pleased to hear that we exceeded your expectations! Your experience is very important to us. It was our sincere pleasure to have accommodated you recently. We wish you well on your documentary and we are grateful that we were able to play an intricate part of your journey through the Cemtral Valley! Should you ever find yoirself in the Raisin Capitol again, you know where to stay! Hospitably yours, Sonia Cordero General Manager Best Western Colonial Inn

"Not the usual BW experience"
TheGatesClan, 14 Septembre 2021

We stay in Best Western everywhere and normally have great experiences but not here. On checkin the front desk didn't know anything about the local area which isn't such a big deal. But in the morning at 7am the breakfast buffet was empty and response was “we run out”. On a Tuesday? Also the hot water was not working in any room, which is just one of those things, but the front desk attitude was unapologetic. All in all, room was to normal standards but the front desk could use some improvements.

Owner Response, 14 Septembre 2021

Good afternoon, Gates Clan. We thank you for choosing to stay with us. Your experience here is very important to us. Please rest assured knowing that I have shared your feedback with my staff. Our mission is to provide you with superior customer service and we do sincerely apologize for not meeting those expectations. We do look forward to the opportunity to better serve you in the future.

"Donna"
Cancun_456, 07 Août 2021

This palce is disguising! Our first room had the odor of vomit. We were given a pet friendly room and was told they are exceptional clean. It was midnight and my husband fell asleep. I opened nightstand to place my belongings. YUCK, there was used condoms in nightstand drawer. This room had not been cleaned or in Covid19 compliance! The bathroom floors were filthy. They refuse to give me a refund and had to get Corporate involved. I would never recommend this place Run, Run!!

Owner Response, 07 Août 2021

Thank you Donna for taking the time to let us know about your experience. My records do reflect that your stay was sometime last year. I would like to take this time to reassure you of the changes that have taken place here since your stay with us last year in 2020. We are under new Management as of late 2020 and have since replaced all staff members, including that of our housekeeping department. In fact majority of our most recent stays have experienced a more customary experience in which they have come to expect with the Best Western Brand. We personally would like to take this time to welcome you back to our Best Western Colonial Inn and have the experience you deserve. Once again, we humbly thank you for your time. It was an unfortunate 2020 for everyone but please rest assured 2021 has continued to move forward with positive, new beginnings and we wholeheartedly welcome you back. Please stay safe and happy travels!

"Excellent Customer Service"
Sunflowers002, 07 Août 2021

My family stayed a few nights during the week and were pleased with the customer service. The gentleman at the front, Dakota, was very informative and made sure to answer all our questions. He was very friendly and professional throughout our entire stay. Overall, we enjoyed our stay.

Owner Response, 07 Août 2021

Thank you for taking the time to let us know about your experience here at our Best Western Colonial Inn in Selma, CA! We are pleased to hear that you enjoyed your stay! Qw look forward to your return!

"Extremely poor service"
kevinkellie, 16 Juillet 2021

We traveled for a baseball tournament and brought the team to stay. I made a change on the reservation from 3 days to 2 days. Then I was charged for 3 days. Staff claim that they never received the change and refused to refund me the money.

Owner Response, 16 Juillet 2021

Thank you for taking the time to let us know about your experience.

"Slept like a baby"
jloooo2021, 21 Mai 2021

The staff is very friendly and helpful. The lobby could use more options to purchase. The room was average probably needing the tubs to be redone but that's about it. The location is great as there are many places to eat and shop nearby. Overall I was satisfied and have every intention of staying there again in the near future.

Owner Response, 21 Mai 2021

Thank you for choosing to stay with us at our Best Western Colonial Inn in Selma, Ca! It was our sincere pleasure to have accommodated you! Your experience is very important to us. We are pleased to hear that you enjoyed your time with us. Please rest assured that I will share your feedback with my staff. Together, we will use this inofrmation to ensure the satisfaction of you and each of our valued guests in the future. Once again, thank you for your time. Please stay safe and happy travels! Warm Regards, Sonia Cordero Hotel Operations Manager Best Western Colonial Inn

"Husband&wife ray&dee"
603latriciam, 24 Avril 2021

Just wanted to say I really enjoy staying at this hotel they staff is excellent. The manger Sonya always in her job i like how she runs that hotel always clean continental breakfast its not hot food but where blessed to have what they have anyway to say they least this is a good hotel to stay at. Hope yall enjoy yall stay like I did.

Owner Response, 24 Avril 2021

Thank you for choosing to stay with us at our Best Western Colonial Inn In Selma, Ca! It has been our sincere pleasure to have the two of you as our most valued guests. We thank you for taking the time to let us know about your experience. It is our mission to provide our valued guests the ultimate guest experience. I will share this information with my staff as a token of encouragement for their dedication and hard work. We look forward to your return visit! Please stay safe and happy travels!

"Nice room"
338mercyp, 06 Décembre 2020

Nice room and hotel. Very limited breakfast sack. Only bottle water, 2 energy bars and a small muffin. Friendly staff. Trying to help the best possible way, but taking long. Average Internet. TV, microwave, mini refrigerator.

Owner Response, 06 Décembre 2020

We thank you for taking the time to let us know about your experience here at Best Western Colonial Inn in Selma. Ca! Your experience here is very important to us. The past year has been an adjustment for us all, to say the least. However, I would like to take this time to inform you that since your last visit we have made a variety of changes in an effort to better serve you and each of our valued guests. We look forward to the opportunity to better serve you in the future! Please stay safe and happy travels!

"This hotel is cutting corners to save money"
JennW94588, 23 Juillet 2020

This review is based on the fourth time I've stayed at this property. The positive things first: staff is very nice, room is very clean, great shower, comfortable mattress, nice to have coffee maker and microwave and fridge in the room. Now for the criticism: 1) I was shocked that there were only two SMALL pillows on the king size bed in the room where both my husband and I were staying. One small flat pillow for each of us. When I went to the front desk to ask for additional pillows, the woman at the front desk very politely told me that there were NO other pillows available and that the hotel was full. She said it is Best Western policy now to limit the number of pillows to a room. Ridiculous! She gave me a handful of bath towels that I had to wad up and place under my pillow. 2) the hotel is on the freeway, and there is no soundproofing whatsoever. The noise was exacerbated by the fact that we were on the third floor. If you are bothered by the sound of freeway traffic, then stay somewhere else. 3) the area around the hotel is filthy. The hotel is behind a strip mall and a Panda Express and people have discarded their food garbage everywhere behind the restaurant and the strip mall. The litter is horrible, and because there are no garbage cans, except for one full, overstuffed one that was turned over (probably by a racoon or other animal), people who are unable to "dine in" (indoor dining is currently closed in California) just threw their garbage on the ground. It's unavoidable driving through this mess to get to the hotel parking lot. 4) The grab and go breakfast was small and very unimpressive. I strongly feel like I was staying in a one star hotel in a seedy part of town -- the $107 that I had to pay to stay in this hotel was definitely NOT worth the money. I paid three star price to stay in the equivalent of a one star hotel. This hotel has really gone downhill.

Owner Response, 23 Juillet 2020

Dear JennW, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 5598910300.

"Just Ok"
Lari B, 15 Juillet 2020

Property is close to Hwy 99 but is located at the back of a strip mall type location. It is 3 stories and has stairs or elevator. Pool area appeared small but was told it was open. Rooms have refrigerator and microwave. Shampoo, conditioner, lotion and bath gel are in boxes you press to get them out. Breakfast was in a paper bag, consisted of banana, small pastry and small granola bar with no drink. King size bed had two small pillows. Room size adequate has chair for sitting. There are eating establishments, nothing fancy within walking distance but don't know that I would do it after dark. Area around hotel had a great deal of trash on the ground, my room looked down on the back of a closed supermarket and paved area was filthy, know it's not hotel's responsibility but think it would be wise to talk to neighbors about cleaning area up. Property was full but that is due to railroad workers staying there. Feel like room could have been cleaner as was evident in dust on headboard and around full mirror in room. Probably wouldn't return.

Owner Response, 15 Juillet 2020

Dear Lari B, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 5598910300. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn

"long term review"
reitsmab, 12 Mai 2020

Site is nice visually .Not easy to get into. Interior is clean and inviting.Staff is great to deal with. Rooms are clean.Internet is acceptable. Lots of food establishments near by. Since the shelter in place is in affect ,there is no pool ,no training room,kitchen has been shut down. Prices have not been adjusted for these inconveniences.

Owner Response, 12 Mai 2020

Dear Reitsmab, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5598910300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn

"Rewards points are definitely worth it"
Adri J, 13 Mars 2020

I sign up for the rewards program and it is definitely worth it. The beds are clean and nice. The rooms are good you can't hear your neighbors at all which is great. However when it is check out they call the room 10 minutes prior and become rude this is the only fall back.

"Hidden Gem in Selma"
jimatnlv, 13 Janvier 2020

This was my second stay here.Both times, the Staff, Room and Sevices Far and I mean Far Exceeded my Expectations. Any time I come to the Fresno Area from now on this is where I will stay. The staff were not only fiendly, they went out of there way to make sure your stay was as good as it could be.

"Perfect sleep and Breakfast was"
fernandezoscar1, 02 Janvier 2020

I will definitely ne staying at all the Best Westerns that I can. The staff was great, price was the best in town. Fast check in and check out. I definitely know where I will be sleeping in all my future vacations!

Owner Response, 02 Janvier 2020

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5598910300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Lacey Best Western Front Office Best Western Colonial Inn

"Extremly Satisfied"
gladysh508, 27 Décembre 2019

I've stayed at plenty of Best Westerns and this one has been the best so far. Very clean, upgraded, comfortable beds and you can not hear any noise from the outside which is a plus. They even have breakfast bags prepared for you, incase you don't want to eat breakfast in the lobby.

"Excellent place to stay."
Michaudr, 08 Décembre 2019

Staff very friendly and professional. Facilities are very clean inside and outside. Room was very clean and comfortable. Breakfast way very good with a large selection of items. Will stay again on future trips to this area.

"housekeeping"
Martin G, 01 Décembre 2019

the hotel was great I usually enjoy my stay. but this time the housekeeper lied about cleaning our room and she also didn't replace the dirty towels. i even had to go to the lobby and request fresh towels.

"Great value"
25GregB, 26 Novembre 2019

This was the perfect little layover spot I needed to break up my drive to LA. It is brand new so everything is nice. The room was perfect size with a king size bed. B'fast options was amazing! Almond milk, granola, fruit, and warm things if you wanted. Very quiet (non-Highway 99 side). You do enter by using the same driveway as Panda Express but there are arrows/signs to BW. Overall, nice stay.

Owner Response, 26 Novembre 2019

Dear Greg, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5598910300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn

"Nice hotel and beds. Mostly nice staff some girls are have attitude problems at the front desk"
aaliyahgrl13, 22 Septembre 2019

The hotel is nice and he rooms were nice walls r thick for good privacy which is important. I hate hearing the neighbors and knowing their conversations or people hearing mine. Breakfast is nice however I wish I could have in the room and till checkout breakfast ends and hour before check out

Owner Response, 23 Septembre 2019

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5598910300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn

"It's There, But ..."
virgbrown, 08 Septembre 2019

This is a remodeled hotel that is neat, clean, and has a friendly staff. But ... in order to get to it, one has to navigate through the parking lots of either a drug store or a fast food restaurant, and this against the arrows. This is a restroom on the ground floor but... it's not marked. Rather it is fairly well hidden in a room at the end of a hall which also houses the ice machine, washing machine, and exercise room.There are automatic doors at the entrance, but ... only one set of them. Better bring a helper to hold the other set of doors when pushing a luggage cart. The staff is fairly fluent in English, but ... when I asked for a channel guide for the TV, the receptionist had to ask another employee what it was.

Owner Response, 08 Septembre 2019

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5598910300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn

"Exceptional in every way"
Donna B, 26 Août 2019

Price was fair, room very clean, mattress, pillows and linens nice and well-prepared eggs at breakfast. Thank you Anita. Daisy, at recetion, was extremely patient and helpful both on the phone and at check in. We usuay stay at La Quinta in Fowler but this will now be our "go to" hotel when traveling through the area.

Owner Response, 26 Août 2019

Dear Donna B, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5598910300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn

"Awesome night stay!"
gregoryt574, 06 Août 2019

I'm so glad that we found this hotel on our way home on vacation, back to Washington State. The room was spacious, balcony King suite, and comfortable. The staff was friendly and helpful. The rate was great we were able to stay and not break the bank. This is a must if you are in the area and needing somewhere to stay for the night.

Owner Response, 06 Août 2019

Dear Gregory, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5598910300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn

"The last night on a fun road trip."
Curious10481817310, 10 Avril 2019

The entrance is a little tricky but the location is easy to find and navagate once you make the passage. Selma is not a big city but has reasonable choices for food. Breakfast at the location was good and getting back to the freeway was easy. I'd stay again if the occasion presented again.

Owner Response, 10 Avril 2019

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5598910300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz Best Western Front Office Best Western Colonial Inn

"Perfect"
LPorterRN, 21 Janvier 2019

I stay at a lot of generic hotels and expected this to be just like them. However, for the price, the bed was excellent, and the breakfast memorable. (Great biscuits and sausage and eggs. Plus there was yogurt, fruit, and pretty much everything you could want)

Owner Response, 21 Janvier 2019

Dear Lucinda Porter, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Good"
Departure57605633959, 16 Janvier 2019

I usually stay at Best Western's regularly the experience is always humbling they really do have the best amenities you can always rely on a clean room in the staff is always friendly I highly recommend it to anyone traveling

Owner Response, 16 Janvier 2019

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"relaxing"
Blendmix1203, 19 Décembre 2018

even thou its next to a fwy it still was very quit.the wifi is not that strong towards the end of the building and the breakfast was outstanding.very polite employees overall I would stay here again.And you can park a 18 wheeler here.

Owner Response, 19 Décembre 2018

Dear Alberto, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Great stay!"
Venture65179952068, 16 Décembre 2018

For a good time call Ash at BW Colonial Inn, Selma CA. She'll make sure your well taken care of! This place is like a "home, away from home". Friendly staff, descent breakfast, comfortable rooms. Food nearby..

Owner Response, 16 Décembre 2018

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Great Staff - OK Rooms, Easy Access from Freeway"
Jon B, 04 Décembre 2018

N ice enough property but, like many Best Westerns, they go on the cheap for amenities. No soap for shower, just shower gel from wall mounted dispense. Same for shampoo, lotion, etc. for me, reason enough to more and more stay Comfort Inns or Holiday Inns.

Owner Response, 04 Décembre 2018

Dear Jon B, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, B/W Colonial Inn Best Western Colonial Inn

"Okay experience"
Vicki F, 02 Octobre 2018

Staff was friendly and knowledgeable but the beds were in need of new mattresses. One bed in our room was visibly sagging in the middle. Location on interstate was a bit confusing to get to. Cleanliness was okay, but not excellent. The hotel was being refurbished, so things may improve soon. We arrived a few weeks after hurricane Florence, so this was the best we could get at the time.

Owner Response, 02 Octobre 2018

Dear Vicki F, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Very Good Value"
Richard F, 22 Août 2018

Another very good experience at a Best Western facility. When travelling, I look for clean room with a very comfortable bed and a decent fitness equipment. Best Western Colonial Inn gets top marks in all three of my primary criteria.

Owner Response, 22 Août 2018

Dear Richard F, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shzaz B/W Colonial Inn Best Western Colonial Inn

"Good for overnight along 99."
Kathy L, 07 Août 2018

This is a good but not great hotel; a mix of old and updated. Fresh paint, etc. Let's say re-decorated more than re-modeled. The main drawback is the highway noise. We were on the third floor. Our room faced the highway, but that and the air-conditioner did not keep us from getting a good night's sleep. Bed was comfy and the refrigerator was large, though it lacked a freezer. The double queen room was spacious. Breakfast was adequate. I preferred the hard-boiled eggs to the dry scrambled and bacon was the usual skinny lacy stuff. They have waffle maker, variety of baked goods, biscuits and gravy. I am gluten-free and dairy-free, so my choices were limited, but I did fine. At check-in, Lacey was delightfully welcoming. We ate at the Cattleman's near by and had a delicious, relaxing, meal in a cool environment.

Owner Response, 07 Août 2018

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Good Hotel"
884mlc, 29 Novembre 2017

I have been coming to this hotel with my family for 3 years now and have seen 3 different owners. The price is ok the rooms are better clean now and upgraded. I really do recommend this hotel. Breakfast is included which is not bad. Will be coming every year on out trip.

Owner Response, 29 Novembre 2017

Dear 884mlc, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Decent Best Western but>>>"
Nina400, 26 Novembre 2017

The hotel is located right off the freeway and any of the rooms on that side of the hotel are very noisy. Rooms were clean and the bedding was nice. Temperature in the room seemed hard to regulate. The hotel was booked up and we had a reservation from 3 weeks ahead, but we asked for a room away from the freeway and the one they gave us was first floor closest to the freeway and right across from the ice machine.

Owner Response, 26 Novembre 2017

Dear Nina400, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Well Put"
Daniel A, 15 Novembre 2017

I have passed this hotel many times traveling on the 99, and I finally stopped for the night. I'm glad I did. Clean, pleasant, and comfortable. The best nights stay ever. Being a disabled vet my dog was welcomed as well. Come to find out, this hotel was a pet friendly place to boot!! This is a plus for BW since most of us have pets as a family member. BW has come along way and have greatly improved over the years.

Owner Response, 15 Novembre 2017

Dear Daniel A, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 559-891-0300. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Wedding visit"
royhawkins22, 06 Novembre 2017

Visit to this hotel was for a wedding near by. Location to the freeway was perfect. Front desk personnel were friendly and professional Dollar value was fantastic. Bed was probably one of the comfortable I've ever slept in.

Owner Response, 06 Novembre 2017

Dear Royhawkins22, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Satisfactory"
suru, 16 Octobre 2017

Stayed here for 2 nights. We asked for a quiet room and were accommodated as the hotel sits right next to the freeway. It is a little hard to get to, you have to turn in by the Panda Express and it's behind the Walgreen's. The hotel had an odd odor throughout the public areas and I was worried that the room would too, but thankfully it didn't. The room was good-sized and included a king bed and a couch, desk & chair, microwave and refrigerator. The bathroom was split with the sink outside and separate from the toilet and shower. The toilet and shower area was very roomy. The bed was fine for me, but my husband thought it was uncomfortable. There was also a coffee maker. I felt the room was very well appointed and very comfortable. The breakfast was ok. There was a good variety, but all the food was barely warm. Even the coffee was lukewarm. Although there were some misses, I will most likely stay here if I am in Selma in the future.

Owner Response, 16 Octobre 2017

Dear Suru, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"wonderful R&R"
852pennyj, 25 Septembre 2017

A wonderful stop to a long day of travel. Colonial Inn was the resting place of our tired bodies, from being close to the entrance, to the wonderful sleep and best breakfast we've had in a long time. Can't wait for another trip to revisit this Best Western Colonial Inn, in Selma, Ca.

Owner Response, 25 Septembre 2017

Dear Jamie, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"descent"
Jeff m, 23 Septembre 2017

This was a place to stay for work. Great location friendly staff and nice rooms. Could use some upgrades like newer tv's shower heads and bathtubs but overall moderate hotel. Staff was very nice and helpful.

Owner Response, 23 Septembre 2017

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, B/W Colonial Inn Best Western Colonial Inn

"Awesome Staff. Best Hotel Stay"
David L, 19 Septembre 2017

My wife and I Are Diamond Members with bestwestern Hotels. We have stayed at at least a dozen or so different Best Westerns this year alone with over 30 nights stayed. This Best Western is by far the best we have stayed at And it's not just because the rooms are immaculate, beautiful and spacious. It's also greatly due to the Fantastic wonderful staff who went out of their way to make us feel welcome and helped us out in ways the no Hotel has ever done. I really can't say enough about how good we were treated. So incredible. So if in the area. I urge anyone to stay at The Best Western Colonial Inn. My hats off to the staff that provided us with a great experience. Thank You so much for everything guys. We will be back soon.

Owner Response, 19 Septembre 2017

Dear David L, Thank you for completing the survey regarding your recent stay at our property. Thank you for your feed back regarding the breakfast bar i will make sure my staff stays on top of it . Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Loved it"
tattdcoach31, 01 Septembre 2017

Excellent service staff was wonderful rooms were clean breakfast was fantastic restaurants in walking distance we will be back and look forward to seeing new changes coming to this hotel will be back !

"AMAZING"
O5940OMcynthiar, 28 Août 2017

I had such a peaceful comfortable stay I loved the beds and the way theorem was set up.simply amazing my husband and I wee very impressed. We had a wedding to attend to and we were in a hurry to check in and the front desk was very efficient and friendly.

Owner Response, 28 Août 2017

Dear Mcynthiar, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Did we pay $120 for a sauna? No – it was our room"
shelf_life, 22 Août 2017

We've traveled a lot over the years, and we have to declare this to be a first – at least for us. After paying $120 with tax at the Colonial Inn, we walked into our room ... and the heat punched us in the guts like a heavyweight boxer. That's because the room was AT LEAST 90 degrees inside. That's no exaggeration. It was about that hot outside, according to the thermometer in our car, and the room was unbelievably uncomfortable. The cooler worked, but it wasn't until after 2 a.m. that the place began to feel livable. Young woman who checked us in had about as much personality as a pay phone, never saying "hello" nor thanking us after we spent a pile of money for the sweat room. We thought about asking for a different room, but the parking lot was full and the odds seemed slim. Besides, the desk attendant didn't seem like the type who was going to help. The beds were extremely comfortable, as they usually are at Best Westerns, and that's all that saved this place from a one-dot rating. Good thing for the beds, because the breakfast was of marginal quality, the breakfast room wasn't very spacious and the TV in there was blaring Fox News. I mentioned the room heat to the manager as we checked out, and while she seemed concerned – mumbling something about how the room should be a constant 75 degrees – she gave us a $10 discount. Wow! We probably cost the innkeeper more than $10 in electricity as we cranked up the air conditioner overnight. A previous reviewer is correct – this is an extremely hard-to-reach property from the adjacent street.

Owner Response, 22 Août 2017

Dear shelf-life, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 559-891-0300. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"DO NOT STAY HERE! DISAPPOINTING!"
Larry R, 18 Août 2017

Difficult to locate driveway to this property. You literally have to go through a fast food parking lot! Front Desk "people" were not very friendly, nor were they dressed professionally or speak professionally. Breakfast quality and selection was poor. Not a good VIRIETY of breakfast items. Most of the staff do not speak PROPER and clear English. This could be a liability for the hotel if there was an emergency and we could not understand broken English. Overall, very disappointed with this particular property. Fell Way below Best Western Standards we are used to. Our company is redirecting our employees to stay elsewhere when in the Selma CA Area!

Owner Response, 18 Août 2017

Dear Larry R, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Upon reading your review, we did some investigation and looked at the cameras and found that our Front Desk staff was not on her cell phone but she was on the Front Desk phone helping the guest with their reservation. All our Front Desk staff are fully trained and speak English fluently. Regarding breakfast, we do apologize that you were disappointed. But we serve variety of items including but not limited to: Sausage patties, sausage links, scrambled eggs, Western Omelettes, hard boil eggs, biscuits and gravy, along with 4 different kinds of cereals, different flavored oatmeal, make your own waffles with a variety of toppings, 2 different types of yogurt Greek yogurts with variety of flavors, 2 types of breads, danishes, muffins, English muffins, cinnamon roll, and individual tubs of 2 different flavored jams, and peanut butter cups. We are also provide gluten free items for guests who have gluten sensitivity including gluten free cereal and soy milk. We try our best to accommodate all our guests, as we are here especially for them. With regards to the entrance to our hotel, there is nothing much we can do about that. It was built like that and we don't have much control over it. However, I do apologize for the inconvenience caused. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 559-891-0300. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"If the noise from the highway doesn't affect your sleep, it is an acceptable location to stay when you visit Yosemite"
VDelia96, 15 Août 2017

Not too far from Yosemite National Park, the price is lower, but I couldn't sleep due to the noise from the highway. The room was clean, the breakfast just ok. I didn't have the best experience at check in, but maybe there are nicer people that work for this particular hotel.

Owner Response, 15 Août 2017

Dear Craig Collier, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz

"Good hotel - served the purpose"
H3516GYdebbieb, 12 Août 2017

This is a decent hotel that met all my minimum requirements - good bed and pillows, relatively quiet,the bathtub drained well,the AC was quiet enough to have on while sleeping. It's located close to stores and restaurants.

Owner Response, 12 Août 2017

Thank You, for sharing your kind feed back. We're Glad to hear that you stay here at our hotel met you minimum requirements. We hope to see you again during your stays with us.

"Great stay great people"
ramonj540, 08 Août 2017

The people, the hotel, and the service was wonderful, enjoyed every night. Breakfast was wonderful, the person's at the check in desk were very helpful and had lots of knowledge of the area. The evening crew were nice.

Owner Response, 08 Août 2017

`Dear Ramonj540, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Excellent"
veronicagD7974ZI, 01 Août 2017

Everything was excellent and the staff was very helpful and the room was very comfortable. Breakfast was really good but wish they had little more option for it. Also the internet was good but it was really slow. But overall everything was good.

Owner Response, 01 Août 2017

Dear Veronica Garcia, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz

"Very good for the money"
Heike N, 31 Juillet 2017

Only downside: it is next to the highway. If you have a room facing in the opposite direction it is very quiet. I can't say anything about rooms facing the highway. And it's loud at the outside pool obviously. All I all good value, I would definitely go there again.

Owner Response, 31 Juillet 2017

Dear Heike M, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz

"Great place!"
Enrique M, 19 Juillet 2017

I found this Best Western in search for a better option of highly price Fresno, Ca. Nice, clean, and great service. Truly satisfied! Will recommend to co-workers; also the pool was a very relaxing plus.

Owner Response, 19 Juillet 2017

Dear Enrique M, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shaz B/W Colonial Inn Best Western Colonial Inn

"Oasis"
Darlene H, 09 Juillet 2017

During our road trip came across this hotel. It was getting updated and the upgrades are looking great. We were not bothered by construction at all. Close to freeway but not bothered by it's noise either. Had a place for us to do laundry and the front desk supplied soap and dryer sheets, also was able to make change for us. Had a nice pool area complete with surrounding palm trees ( a novelty for us). Close walk to lots of restaurants and shops. Friendly helpful staff. Good breakfast. This was an oasis of a stop for us.

Owner Response, 09 Juillet 2017

Dear Darlene H, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-891-0300. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shazana Virani

"Missed the mark"
AWalding, 04 Juillet 2017

I am usually very pleased with Best Western hotels, and at reservation time this one seemed to have a theme indicative of a well executed marketing strategy. However, execution is also important and it is execution where this hotel fell short for me. The lobby is small and the breakfast below average (in my case there were a lot of workers and the food was empty essentially all three mornings). Luckily there is a McDonalds across the street. My reservation requested top floor which the hotel was unable to accommodate. I would highly recommend this as the floors are wood and my 2nd floor room was very noisy. This is a not a business friendly hotel. There was only one outlet available for charging devices by the desk. All other outlets were consumed by room lights, etc. So bring a power strip or unplug stuff like I did. Annoyingly I had to renew my room key every day due to front desk errors...that is a pain especially after a long day. And lastly my bill was completely wrong. To the credit of the hotel, they made good on it after calling the next day.

Owner Response, 04 Juillet 2017

Dear Andre Walding, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 559-891-0300 . Sincerely, Shaz 05690 Property Best Western Colonial Inn

"Good Value"
258carlr, 29 Juin 2017

Good value for the expense. Clean, quiet room, close to the CA 99 freeway, a block from a large chain grocery store, drug store and restaurants. There are several gas stations within a couple of blocks of the hotel. If your looking for a good no frills hotel that is clean and quiet this is it. They do have a hot breakfast in the morning that is convenient. The staff were very accommodating.

Owner Response, 29 Juin 2017

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 05690 Property Best Western Colonial Inn

"Refer didnt work"
scott j, 27 Juin 2017

Very average, the breakfast was not up to the usual B/W standards, nor mine. The service lady shined me on about the refer not working, They had the fake "cheese omelets" I dont know what the yellow stuff inside was

Owner Response, 27 Juin 2017

Dear Scott J, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Shazana 05690 Property Best Western Colonial Inn

"Best Western, Selma, CA"
Jason F, 27 Juin 2017

The internet service was a little slow during prime time, 6 to 9 pm. My guess that almost everybody staying there was online being the reason. A little noisey being right next to the freeway in the room that I was staying facing the freeway. A Walmart is down the street. McDonalds across the street. Panda Express across the parking lot. A regular Chinese restaurant is next door but I did not check if there was an easy access through the back way.

Owner Response, 27 Juin 2017

Dear Jason F, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shazana 05690 Property Best Western Colonial Inn

"Very pet friendly"
lucindad61, 15 Juin 2017

Very quiet. Staff excellent. For my business in the Central Valley, perfect location. I would recommend to anyone needing quality and quiet. Close to businesses, shopping, restaurants. Traveling with a cat can be interesting and the staff were very good about his presence. No pool.

Owner Response, 15 Juin 2017

Dear Lucindad61, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Michael Merchant 05690 Property Best Western Colonial Inn

"Excellent ! Great staff"
Liz D, 15 Juin 2017

Good sized room Very comfy bed Great breakfast Easy access from Freeway Friendly receptionist. Wi-Fi was excellent. I was told by front desk agent that this property is under new management. I recommend this hotel

Owner Response, 15 Juin 2017

Dear Liz D, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 05690 Property Best Western Colonial Inn

"Awesome service and staff!"
mhirani, 29 Mai 2017

We were headed to Los Angeles for a cruise and we decided to stop at this hotel on the way to get some rest before completing the journey the next morning. We arrived in the evening and were pleasantly greeted by the staff at reception after a long and tiring drive. The receptionist in the hotel lobby made the check-in process extremely quick and easy for us and we were quickly on our way to our rooms! The rooms were great! Clean, comfortable, and quiet. Couldn't have asked for anything else. The next morning we were surprised by the large selection of items that were laid out in the kitchen downstairs for the complimentary continental breakfast. While most hotels will be content with some packaged pastries and coffee, this Best Western had a wide range of options including cereal, eggs, greek yogurt, waffles, bagels, and much more. As we were getting ready for another long drive ahead of us, this complimentary breakfast was definitely appreciated! Check-out was just as smooth and easy as our check-in, and this time there was a new employee at the receptionist desk. Upon learning that we were headed to a cruise (many of us for the first time) she went out of her way to help us with printing out our luggage tags and attaching them to our bags.The entire time she was super helpful and had an awesome upbeat attitude, something you definitely don't see all the time! Overall, I would highly recommend making a stop at the Best Western Colonial Inn. If you are looking for a quiet, comfortable place to stay the night then you've found one :) The excellent service and super friendly staff puts this place a step above all the others!

Owner Response, 29 Mai 2017

Dear Best Western Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Manager 05690 Property Best Western Colonial Inn

"Great Stay"
Ernest M, 29 Mai 2017

Hotel was in excellent order staff were helpful clean, room was in order and clean. Hotel is going through an renovation and is becoming a great place to stay and relax while on the road or travlweing through town.

Owner Response, 29 Mai 2017

Dear Best Western Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Manager 05690 Property Best Western Colonial Inn

"Poor service"
chicana733, 17 Mai 2017

1st night check in middle of night A.C. breaks. It started to get warm In the room but my kids were sleeping. In the morning I go tell front desk who then tells me we can move rooms, great. What she also told me was: I should've told them last night so we could've moved. It was in the middle of the night umm no. Next night clean slate new room. Nope not a chance shower tub creaks every time you step around in the shower. Toilet clogs at 1030pm no maintenance but i was told i can walk downstairs and retrieve the plunger. So I go downstairs And tell then we need a snake, she said sorry new management don't even know where there would be a snake. Sure enough plunger didn't work, I needed a snake but none available in a hotel. So I just became unsanitary and used my hands to pick dig cheap outta the toilet because there was no options. And the a.c. is as loud as a car motor, which they said they fixed but didn't. And theres mold in the bathroom. Ugh!!! First time ever doubted the name Best Western sad to say!!!!

Owner Response, 17 Mai 2017

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are under the new management now and are processing of remodeling the hotel and replacing the old equipments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, 05690 Property Best Western Colonial Inn

"Super nice stay"
Kelly H, 16 Mai 2017

What a great place to stay. we were lucky to be up graded into a room with a veranda. The bed was perfect. The breakfast was very tasty. The room was spacious and clean. The staff was efficient and nice. I look forward to staying here in the future.

Owner Response, 16 Mai 2017

Dear Kelly H, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 05690 Property Best Western Colonial Inn

"It's clean and comfortable that's all I needed"
Lynchiesmom, 13 Mai 2017

We needed a place to sleep for the night. It was clean quiet and comfortable. The breakfast was thrown together quickly and late. It was cool at best ( temp) the water that was supposed to be hot was barely warm, coffee was warm and that's about it. It was what we needed.

Owner Response, 13 Mai 2017

Dear Lynchiesmom, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at . Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 05690 Property Best Western Colonial Inn

"Broken Hand Rail in the Shower"
jasoncB5743RF, 28 Avril 2017

The hotel is dated, but looks like they put some money into it, unfortunately the bathroom wasn't updated and the hand rail broke off while my son was in the shower. When I told the staff, she acted like she didn't care, ultimately said the manager would call me, which never happened. This issue could have been handled so much better with a little concern, to bad it wasn't and put a blemish on Best Western for us.

Owner Response, 28 Avril 2017

Hello Jason, We sincerely apologize our front desk agent did not handle your situation properly. Hand rails has been repaired, and additional front desk training applied. Again we sincerely apologize. Thank you, DEE HER

"Excellent staff"
Linda T, 15 Avril 2017

The staff was great, the room was adequate, the room decor was completely off from 'colonial' style but the lobby and exterior were nice. Overall, a pleasant experience. Would definitely stay here again.

Owner Response, 15 Avril 2017

Dear Linda T, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at [email protected]. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Shazana Virani

"A leisure trip to visit family"
L7111IKpamelaw, 31 Mars 2017

It was good but we stayed 4 nights with you an I have the rewards card an did not get a free night I feel the one in Goleta should have offered us a discount or even the one in Fairfield should have offered

Owner Response, 31 Mars 2017

Thank for your response, your free night stay will be issued from our corporate office. We look forward to seeing you again.

"Very nice hotel"
Sue M, 25 Mars 2017

For the price, this is a very nice hotel. I think it has been recently refurbished with new carpeting and furniture. The staff at all levels, from reception to housekeeping, were very polite and attentive to my needs. Would I stay here again? Most definitely!

Owner Response, 25 Mars 2017

Thank you for your kind words, we look forward to seeing you again!

"Ok"
timcT9045EM, 06 Mars 2017

Toilet didn't flush properly. Loose grout all over bathroom floor. Room wasn't cleaned when we left for the day. Owner pounded and opened the door at 10:45 am and said "time to check out at 11am" owner son was rude!!

"Great Staff"
Chirayu P, 20 Décembre 2016

The staff was very friendly and made sure my stay was absolutely comfortable. I would definitely stay here again. Open parking was a very nice welcoming plus for me. It is also close to several food places.

"Comfy home at Best Western Selma CA"
angelahY3477SL, 05 Décembre 2016

This hotel and it's employees made me feel like I was at home it was so comfortable and clean they were always ready to please. The continental breakfast was fresh and yummy. The decor of the hotel was so nice.

"Perfect night"
robertsW7152TH, 27 Novembre 2016

The room was very clean and the bed comfortable and warm. Breakfast was simple and light which is perfect for long drives. The shower had plenty of towels and hot water. The owner took interest and concern in our stay.

"Stayed for Leisure"
christinev870, 25 Novembre 2016

Hotel was decent enough other than the ants on the sink. I did not report the issue because we used bug spray that we brought from home. Used it and they didn't come back. The staff was friendly but I didn't get their names. In the morning a man was setting up the continental breakfast and he only had coffee. I am not a coffee drinker. It was a very cold morning and I wanted hot chocolate. He made sure to get it for me.

"No attention to details"
brianvanek, 23 Novembre 2016

This a recently remodeled Best Western hotel. It is clean with new furnishings. I don't mean to be fussy but! Each of the 4 nights I stayed I had to go back to the front desk and get toilettres. The bathroom sink faucet was loose the hot and cold faucets were switched, the bathtub squeezed badly when I took my shower. OH the door to the unit was very hard to close When I mentioned these things to the front desk manager all I got was a yea yea yea The continental breakfast was very sparsly stocked. The start time was more like 7am than 6:30 It is close to highway 99 and was easy to get to.

"Very Clean and awesome area"
Kathryn S, 20 Septembre 2016

To start the front desk is wonderful the owners/managers are friendly people who make you feel right at home. the building is very clean all the way through. Rooms are comfortable and clean. Continental breakfast. walking distance to other places to eat and visit. would highly recommend this hotel. easy access to the freeway 99.

"Room was ok but staff unfreindly"
Rodney G, 05 Août 2016

Was and extra bother to the staff to ask for 2 room keys, only 1 wash cloth in the room and asked for extra and was given 3 more washcloths but with attitude. Frig was unplugged when we checked into the room so not cold to put food in..

"Great stopping Place on Rt 99"
Bill E, 02 Août 2016

Best Western Colonial Inn, Selma, CA This Best Western is a block east of US 99 at the Flora Street exit, easy on off the 99. We had a large room with a king bed and probably enough space for a second king bed. We were on the first floor and the room was very quiet, no noise from other quests or the traffic on US 99. The room was very clean and bright, the WiFi worked great a well as the TV. The Best Western breakfast had waffles and the gentlemen taking care of it and the desk had very thing ready well before the scheduled breakfast time, 06:30. He was very accommodating, going to the trouble to find a specific type of oatmeal my wife enjoys. This is a good stopping point for our travels along US 99 and we look forward to staying here in the future. There are a number of fast food places within a couple of blocks of this location including a Denny's.

"It was pleasure stay at best western hotels"
Pritam K, 05 Juillet 2016

It was a very good experience with Best western Inn. I stayed in Thousand oaks, Palm springs and near sequoia national park, over all great and would recommend. May be will be have more booking for coming vacations and weekends.

"Did the job"
beadgoblin, 16 Mai 2016

We stayed 2 nights here. Due to an unexpected delay, we didn't get in until 1:30 in the morning. When we informed the hotel clerk, he told us to simply call when we get there and they would unlock the doors for us. I felt badly when I called and a woman whom I obviously woke up unlocked and registered us in. (I think this is owned by a family). The hotel was comfortable, but nothing remarkable. I believe they were trying to economize whereever possible. The halls are not air-conditioned, and as a result were stifling hot on the way to our room. But that didn't bother me, as the a/c in the room worked just fine. The pillows were small and a bit lumpy, but easily "smooshed" to give comfortable support. We were fine for the 2 nights we stayed there. Breakfast was included, and there was a waffle machine-which is always a plus for me. My daughter said the cereal tasted like it was old, but my husband did not complain. The juice machine was out of order, but they had pitchers of juice in the small fridge, along with boiled eggs and milk, and half a container of canned peaches. The breakfast was adequate and did the job for us in filling the early morning empty space. I would have enjoyed a bit more variety and freshness, but like I said, it did the job.

"Very Pleasureable Stay"
Jean C, 28 Avril 2016

All staff were very friendly and outgoing. Hotel was very clean, and quite. Room was very comfortable and bed too. We loved the out side balcony where we could watch the sun go down. It was very comfortable having dinner out there too.

"Clean,Comfortable and Friendly staff."
Rita J, 28 Avril 2016

I come to Selma for business couple times a year and find this hotel to have big rooms with free WiFi and breakfast. Cant really ask for much for the great price and service. Clean,Comfortable and Friendly staff. Right off the freeway but but no noise was heard in the room. Walking or short driving distance to restaurants

"If you have to stay the night in this area..."
delyn35, 08 Avril 2016

Driving through Bakersfield and not seeing much in terms of hotels, esp. In good areas. ...so drove on until spotted a best Western sign for Selma. This hotel is behind some other businesses, but it is easy to find. The room was clean and it was quiet. We were told not to leave anything in our car....so draw your own conclusions on that! Breakfast was mininal compared to most other Best Westerns, but it was fine. The car was in tact when we went outside, so all was well. The innkeepers were nice.

"Just off 99"
Lorcan M, 26 Février 2016

Thus is a nice mom and pop run hotel. The rooms are clean and comfortable. You have a fridge and microwave. Plenty of restaurants {at least fast food} nearby. They supply free wifi and free continental breakfast.

"Great hotel"
sbookie, 15 Novembre 2015

The hotel room was clean, well stocked, and comfortable. The hotel itself is in a good area, however, there is a problem with car burglaries, so be sure to take everything out of your car at night. We had no problems, but the staff made sure we knew to bring everything in.

"Bad Choice"
Riley B, 02 Novembre 2015

Property faces Freeway and Off Ramp. Recycled air made for a Stuff Atmosphere, was nicer outside. Pool was dusty and dirty, Spa was filled in with concrete, had to wait for room and was not clean when we went in. Gym was locked and not available.

"Clean, Bare Bones, No Points"
Skirob00, 20 Octobre 2015

Front desk staff was very polite and rooms were OK. The place is in dire need of an update. Towels and linens were threadbare. WiFi was good. They don't offer reward points... Weird. Checked out at 6 am and no breakfast or coffee. I guess it was too early.

"one of the nicer best westerns"
Denis S, 14 Octobre 2015

clean, friendly and efficient staff, close to many restaurants and services. Right off the freeway but did not really hear any freeway noise in the room. Had problems with the internet connection at first but they rebooted the server and then it was fine. The manager even followed up with me to make sure it was working.

"Traveling on the 99"
Cathy W, 16 Septembre 2015

Stopped by this Best Western on my way home to Texas. Needed a place to park my truck and trailer and they had plenty of space in the parking lot for that. The front desk was very helpful, getting me a map and figuring out my best route the next morning. Everything was close by. I was able to walk to a supermarket, load up on groceries and get an amazing streak dinner from Cattleman's. Another nice Best Western.

"Best Western in name only"
wendysE4197VO, 30 Août 2015

Hot, Hot, Hot! No ac in the interior hallways. Air conditioning off in the room every day. Nothing like coming in from 104 degree heat to a 95 degree room! Old outdated "best Western" furnishings, super cheap breakfast. it seems like a mom and pop hotel that claims to be a best Western.

"trip"
Sandeep D, 19 Août 2015

good clean rooms, healthly breakfast quiet suurondings in good loaction very good service nice place to stay good service bathrooms clean hot water a/c works excellent beds are very comfortable cozy sheet smels fresh goood tv entertaumrent

"Exceeded my expectations"
losososjos, 15 Juillet 2015

When my family's Sequoia National Park trip ended with a trip to the Selma ER, this lodge had clean rooms at a reasonable rate. In addition, the proprietors showed genuine concern and offered actual help, allowing me to store my car load of camping gear in a separate room. Best Western quality with small business heart.

"Only BW by name"
Ted M, 10 Juillet 2015

The staff do not understand or speak English very well. The entire hotel did not have the A/C on unless you went to your room and turned it on. Then it broke around 4am, thats when I woke up sweating anyway. So I decided to leave early, but no bill under the door and had to go to the front desk. I think I woke the man up and he didn't know how to use the computer. I could go on, and on. Unless your broke and desperate DO NOT stay here!! Not of BW quality.

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¿El desayuno está incluido en la tarifa?
julie
Julie
asistencia Best Western
Encontrará esta información en la descripción de las tarifas de nuestro sitio web y en su correo de confirmación; algunas tarifas pueden incluirlo. Si el desayuno no está incluido, su precio se indica en la página de tarifas, en la columna "condiciones de venta".
Creo que llegaré fuera del horario indicado. ¿Podré hacer el check-in?
julie
Julie
asistencia Best Western
Nuestra recepción está atendida las 24 horas en todos nuestros hoteles. También puede avisar al establecimiento utilizando los datos de contacto indicados en su confirmación de reserva.
¿Se admiten mascotas?
julie
Julie
asistencia Best Western
Cada hotel Best Western® Hotels & Resorts es libre de establecer su propia política de admisión de mascotas. Sus condiciones se indican en la página del hotel.
¿Cómo puedo reservar una noche gratis utilizando mis puntos de fidelidad Best Western Rewards®?
julie
Julie
asistencia Best Western
El número de puntos necesarios para reservar una noche gratis depende del hotel elegido.
Para disfrutar de una noche gratis utilizando sus puntos de fidelidad Best Western Rewards®, inicie sesión en su cuenta de fidelidad.
Al reservar, si el hotel muestra habitaciones disponibles y reservables, aparecerá el número de puntos necesarios.
Si no encuentra la información que busca, contacte con nuestra central de reservas al 0805 08 08 58 (llamada gratuita desde un teléfono fijo en Francia).
¿Se puede pagar con Chèques-Vacances?
julie
Julie
asistencia Best Western
Cada hotel Best Western® Hotels & Resorts es libre de aceptar o no los Chèques-Vacances como medio de pago. Para más información, le invitamos a contactar directamente con el hotel. Los datos de contacto están disponibles en la página del hotel o en el correo de confirmación. También puede identificar los establecimientos que aceptan estos vales en el sitio web de ANCV.
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