Best Western Plus Flagler Beach Area Inn & Suites

Was Ok for just an overnight stay and a break from driving on I95 . Check in was fast , it was late at night and I did not had a chance to check a room, but room had a very strong chemical smell and looked like it was recent water leak on a ceiling . Air Conditioner was very loud , carpets were not clean . Breakfast was standard , with pre-made eggs ; baked items did not look fresh .

Best Western Plus Flagler Beach, Is very clean and comfortable. Staff is so pleasurable And helpful. We been staying here a week now with no issues. Also they have a good breakfast! Would recommend. This is the first hotel we stayed at that has a guest BBQ at the pool.

It seems many of the BW we stay in don't have adequate outlets. You usually have your unplug a lamp to use a plug. ( the furniture was cockeyede in the room from others trying to locate an outlet and never put back which leads me to think how well it was cleaned ) I was disappointed in this particular BW because of the not very clean bathroom. Hopefully I'll be able to post pics. The towels are larger and not skimpy but the bath mat towel has seen better days Dirty and frayed There was a coffee pot and fridge in the room. The bed wasn't very comfortable. Front desk was nice. Nice location

Our son left an AirPod in the room. We didn't realize until we checked out. We called the hotel and right away they got back to us they had located it and we could pick it up at the front desk. The staff there went above and beyond as far as I am concerned. Thank you!

We stayed 1 night during Bike week, it was clean staff was friendly breakfast was great. We didn't get a chance to us pool. Had area for our motorcycles to park right in front of doors. Easy check in and out process.

After a long day on the road the people and the room was amazing. I had an issue with my being a member in there system and within minutes the awesome women working the late shift got in taken care of with ease. Thank you so much and I look forward to my next stay. John C.

Stayed at this hotel with family this weekend. Our room had some dried substance on the tile floor. Indicative that the floors had not been mopped. Neither tub or sink would drain. toilet had to be flushed twice each time but still didn't flush completely clean. Lady at the front desk was nice and professional. Due to bike week they did not have another room to put us in. Also the pull out couch did not have a blanket for use. Probably my last stay with Best Western. Side note: breakfast was good

Generally has been ok but this visit was less than average at best! Had several maintenance items that made our room very uncomfortable. Closet was falling apart, AC unit was not working when we checked in late in the evening and phone did not work in the room. Phone was fixed but did not work properly. Lowry shelf was not repaired properly and fell off again and replace A/C unit is falling out of the wall. Clearly this property has some issues! Front desk staff was less than helpful when issues were reported again a 2nd time! Also room was not serviced while we were out for the day!

Yes is BW PLUS and all the standards you expect from a BW PLUS were there wife enjoyed her biscuits and gravy which I scored points with her the bed was comfortable the tv was enormous for any hotel thumbs up

Our stay was awesome. The staff very friendly and welcoming. In particular, Susie Pink really made us feel like family. Kudos Susie. The room was clean and breakfast was delishous. We will definitely return every year on our way down South.

No water pressure in sink, shower and toilet. Mattresses were not very comfortable. It was affordable and the pet fee was reasonable. Friendly staff and good breakfast. They need to add oatmeal to the menu for those of us trying to avoid high calorie meals.

Good variety and clean breakfast area. Clean room, not dated. Friendly staff. In a quiet area so no noise. Fitness room had several machines and kept clean. Asked for extra blanket and was given one right away.

This was my 2nd time staying here. Desk Agent very nice. Breakfast at 6AM so you can get an early start which I like. Eggs, sausage and the other usual items which included miniature Hostess Pies which I had never seen before at a hotel breakfast. The room was large and clean. Carpeting in room nice. Bed firm and comfortable. I am a Best Western Rewards member highest level so I stay in a lot of Best Westerns and compared to a lot of others this one is much better. Will stay again next time I'm in the area.

Convenient accommodating motel close to shopping and beach. Service personnel were pleasant and helpful. Pool and rooms were clean. Breakfast was good with enough selections. Would stay at this location again in future.

Thoroughly disgusting hotel it took us 4 tries at different rooms to finally get one that we would accept all of the rooms had black Mold except for the final rum that had acceptable black Mold we had to run next door to win Dixie and get Clorox cleaner to clean the black Mold off. The first room had pee in the toilet and toilet paper and Black Mold in the tub the second one head air conditioning that was not working it was 76° and it was 85 in the room and black Mold in the tub also the third 1 had a copious amount of black Mold Finally the fourth rum had only a little bit so we went next door to Winn Dixie and got chlorox cleaner and sprayed it down and it took care of the black hole Maintenance department had peppered the inside of the shades with paint but failed to take the paint brush and get some under big chip in the wall missing The only reason we couldn't leave as we had been driving a long time were extremely tired and had booked it through priceline was not sure if we could get our money back

If it wasn't for the manager, I would probably have given a lower rating. However, he was so kind and helpful and made us feel very welcome, it made up for the poor breakfast. Room was okay but no amenities in the bathroom.

Staff was nice. Rooms were clean and that is the only reason it got two stars. Our shower had 0 water pressure truly like unable to shower. (I am not a complainer). I know it sounds stupid and I read other reviews saying that and I'm like that's extra- but no. It was bad. The toilet didn't flush correctly. Went to call the front desk our phone didn't work. Outlets for phones in the lamp didn't work. Outlets in the wall were horrible my charger wouldn't stay in place. Even with all that- it's fine, it's whatever we are only here to sleep. UNTIL- it started raining and I heard a dripping noise to look at the ceiling and water POURING through!! I then noticed the two spots of thick globs of the dry wall putty where it was pouring through meaning this has been an ongoing thing. It soaked the carpet and bed I can only imagine how often this has happened and that there's 100% mold in the ceiling and likely under the carpet. I was too scared to look at the mattress. Obviously our room was changed but that was like the last straw for me. Thats completely unacceptable. Nothing offered either in compensation for that. Very upsetting. I would not recommend at all.

We had only planned on being in Palm Coast from July 6th thru the 9th, but ended up extending it to the 13th so we could continue to explore the area. Updating our stay was easy to do. The entire staff of this hotel is VERY hard working. The manager Jason seems to be a wonderful asset to this hotel. We saw him behind the front desk, trimming bushes, helping the staff with rooms. It seemed he does a bit of everything. We even ran into him as I tried to open the outside door with my pass key...caught me off guard and we had quite the laugh about it! The entire staff there is so pleasant and eager to help you! Whatever we needed was tended too! I cannot comment on the breakfast as we were out and about trying local restaurants. The pool and seating outside was a true asset on the warm FL days! We most certainly will be back to the area and will definitely be staying at BW! Thank you again Jason and the entire staff for everything!

Yhis was the perfect place for our family of 5 plu a dog. Pet friendly and large family size rooms were very comfortable for our family to spread out. Pool and gym were added bonuses. Great location convenient to the highway and plenty of shops and restaurants nearby. The staff made it great with being very helpful, friendly and accommodating. Thank you Michelle, Jason and Tyisha! We will definitely have friends and family stay at this hotel when they come to visit!

This is a great location if your going to Flager Beach. The staff is very accommodating and professional. The morning breakfast has a great selection and the most friendly hostess running the show. Everyone there goes out of their way for you to have a good experience. We are looking forward to staying there again when we visit Flagler Beach.

The staff is rude ,slow and dishonest. The noise level is unbearable.The rooms are not cleaned properly . The tub had black marks of dirt in a ring . My room had no phone inside undoubtedly because they did not want me to call the front desk to complain about the noise level. The air conditioner was clearly in need of repair it made a revving noise like a race car the whole night . The house keeping staff is rude slamming doors well after 11 pm as if there is so much to do at that time of night and apparently no one is sleeping g at that time . The front staff was very unprofessional ,lacked all customer service skills . Over all the stay was horrible!

All was adequate for our needs. We were visiting family and didn;t stay but evenings and early mornings. close to the beach and store you may need for sundries. All was clean and convenient. it would have been nicer closer to other restaurants and businesses. It met our needs.

This is a lovely hotel with a wonderful breakfast, clean rooms and efficient staff. It was quiet, bed quality was good and room had all the expected amenities. Front desk staff was helpful and patient in answering questions.

This Best Western was just off the freeway and easy to find. Out interest was the beach and we were 5 minutes away. The chain grocery store and a few restaurants were a very short walk away. Our room was clean and well supplied. The front desk staff were polite and friendly and helpful.

Checkin front deck girl not helpful in any way. Asked not to be on first floor and she said that was all that was available the last room 4:50pm. Also said rooms not assigned until Checkin. Another couple with us did their Checkin behind us and were placed in the 3rd floor I asked if rooms were not assigned until Checkin how did they get the third floor she would not answer. Room hotter than I like A/C not working at all room temp 73. No need to complain as front desk said no more rooms. I have been a Best-western member for 20 years. My last stay with them

difficult to find location because of unlit signs. but the hotel was relatively new and the room was very clean. Breakfast was really good and parking near exits was very good. Even though hotel was close to I95, the room was quiet and drapes keep the room dark for sleeping

Rooms were clean and well kept. Coffee makers didn't work. Free breakfast was too crowded and food was average at best. Service was friendly and helpful. Easy location to enter. Plenty of restaurants and services in the area. good parking.

From the warm welcome, we received from Amber in the evening to the excellent service and attention to our satisfaction offered by Jason in the morning this was a completely satisfactory stay. The room was very well appointed, in good condition, and very clean. Ample breakfast choices were offered. Very good stay.

The food was a great way to start my day, many options were provided also vegan/vegetarian food choices were made as well. Wonderful service from the workers as well, I am well pleased with my stay!!!

My family and I are plant based eaters and due to our health cannot eat meet. Tyisha Davis who works at this location was so kind as to purchase plant based bacon and sausage for my children and I. We are so grateful!

We stay here often when visiting Daytona Beach for the spring and fall bike rally's. Always quick check in, helpful staff. Clean rooms, good breakfast. Beds are comfy. Only a few miles to bars and restaurants right on the ocean at Flagler Beach.

Even though we live locally, we stayed at this hotel during Hurricane Ian. Everybody was extremely kind to us, especially Manager Jason Campbell. We felt safe, and the hotel was clean and nicely decorated. We're very impressed with Best Western, and will recommend it to our friends and relatives.

This place is just off I-95 and minutes from the best old beach (Flagler Beach). Hotel has good parking, clean rooms, full breakfast. Just a little quirky to get to but once you find the path your golden. Staff takes care of all your needs and Palm Coast shopping for those personal items and more is just down the road. They even accommodate motorcycles and have some supplies to clean off road grim.

The room was very basic. If you can live without internet, and a couple of bugs it will do. There's fast food dining and a grocery store nearby and the location is right off of 95 so the location was convenient. It was a huge hassle to have no interest. I couldn't even search the area for things to do because even without wifi, mobile service was awful.

Jason & Amber were kind, attentive, helpful, friendly and professional. Had a horror start to our vacation with the airline misplacing a bag, mechanical problems with the rental car. "The team" were great supporting us and helped us sort this stressful time

The best part of this hotel is the staff. They are welcoming and willing to make your stay wonderful. The hotel is in a nice area and very clean. The breakfast was fantastic. Will definitely stay here again.

Jason is absolutely wonderful and always so accommodating! We absolutely love staying here as they take time to know their guests by name! Very personable! Wonderful experience! Rooms are very clean and beds are extremely comfortable

a great place .. clean rooms, friendly staff .. my new home away from home when traveling thru Florida or just in the area. Mr. Campbell and his staff go out of their way to make this place seem more like home than a hotel/motel. Prices are reasonable, breakfast is excellent with a excellent location between Daytona and St Augustine.

One night stay during a road trip from Virginia to Disney World. Arrived during a rainstorm and had to wait a while to check in due to the line staff member dealing with some other situation. Room was well appointed for the price and pretty clean. Bathtub could have been cleaner. Only provided with towels for 2 despite the room accommodating 4. Same with cups and coffee pods. I don't get why they wouldn't set things up for 4 in a room with 2 Queen beds. I called the front desk to request more towels and coffee items and was told I'd have to get them from the desk myself. After being on the road with kids all day I was a little peeved about it, then I had to wait for the clerk to finish a non-work conversation to help me. Also, there was only one baggage cart that had seen it's better days. In general it was fine, but considering the service/lack of attention to detail I was glad we hadn't planned to stay multiple nights.

The staff was excellent they were very courteous and helpful. It was quite at the hotel with no problems. The location was near I95 and if you wanted to go the beach it was near by. I plan on making another trip to that location in the near future.

Room cleanliness was ok and breakfast was good. Toilet would not flush and could not be fixed. Moved to another room and water barely came out of faucet. Asked to speak to manager regarding our experience. Was told he wasn't in and would call us. Never received a call.

Hotel is a little off the main highway, which I counted as a plus as no road noise, staff wil very peasant to deal with. The Manager called to check on me when a key card with my room number was found, my first day there. Much appreciated that he would call to check. Another plus in my book.

This was an average hotel. If you want a place to get a decent night's sleep. I have no complaints. Staff was average, rooms are average. I was just there to get some sleep and race a hot shower. Its an average hotel.

Wi-Fi was a bit slow, but aside from that the rooms were fine, all appliances worked and the staff were very friendly and helpful. The location is also very door dash, Uber eats, and delivery friendly

The room was dirty and stinky like smoke and mold. Little things not cleaned, linenes has old stains. The shower was clogged and very slippery, no traction on flooring. The front desk people were very nice, everyone else was rude. Room got "cleaned" once while we were there. Which was a garbage being taken out and towels being thrown on the not made bed. Oh but they remembered their tip envelope. I wouldn't recommend. There is a hotel right next door that looks nicer and wasn't much difference in price.

Quick summary: this was a very comfortable, clean room with many of the extras you expect of a BW property. Very good breakfast. Friendly, professional service. We stayed one night in room #302 while visiting friends on a road trip. My review is based on what I expect of a good-value mid-tier hotel, not a ritzy (and more expensive) resort hotel. It was convenient to the highway. The bed and pillows were very comfortable. There are all the expected extras that we've come to appreciate at BW properties: coffee/tea maker; microwave and fridge; good TV with lots of channels (THANK YOU for the printed channel guide - I hate having to scroll through hundreds of channels,) good work desk; good outlets on the nightstand for your devices; chest of drawers to stash your stuff; etc. nice sitting chair Our room had a combination tub and shower - I love a tub at the end of a long day. Complimentary toiletries: shampoo, conditioner, shower gel. Spotless housekeeping. Very good breakfast of hot and cold items: scrambled eggs, sausage AND bacon, cereals, breads, biscuits & gravy, yogurts, waffle maker, juices, oranges, etc. and etc. Nice breakfast area has regular tables and high tops. Friendly staff keep things well stocked and tidy. Friendly and professional staff throughout. Our room overlooked a nice outdoor pool in back. The area had a nice trellis-covered area to get a little shade as well as the sunny chairs. It all looked nice and clean. There is also a fitness facility that we did not use, but it's there. We were visiting friends in the area, and would be happy t stay here again on a future visit.

We stopped here at the last minute. Front desk was very welcoming and friendly. Hotel was clean. Our room was clean and comfortable. Breakfast was the standard hot powered eggs, waffle, etc. Were getting used to.

Easy parking, Eli at the front desk was awesome - good name to drop if you eat at the Funky Pelican - delic. Beach is just down the street, big, open and good sand. Awesome fishing pier, but you do have to pay to gain access. Great ice cream at The Waffle Cone too. The rooms, amenities, pool and hot breakfast were amazing, along with the price!

We stayed 5 nights at Best Western Plus Flagler Beach Area Inn & Suites, what a great hotel. The room was large and cleaned. The staff is great to deal with. Great pool, the internet worked great. The breakfast was great, lots of choice. Only 3 miles to the ocean

Jason and Eli both ensured I had a quality stay. The room was clean with everything needed for an enjoyable and comfortable stay. Breakfast was promptly served every morning at 6am to 9am. All the staff were attentive and diligent with their work.

We were given the wrong room (should have had a pull out couch). When asked about it the front desk person couldn't do anything about it and said we had to wait until morning to talk to manager. He also said he didnt know anything about/the hotel didn't have cots or cribs which we asked about when making our reservation. We also had to get a new room key card the first day because the front desk put our check out date wrong and locked us out of our room. Beds in the room were not comfortable for us. Continental breakfast was good, nice selection. Overall hotel was nice but front desk service was not very helpful or friendly.

This hotel was clean, the price was average, pet charge was $25 per pet, which is better than some. The head of housekeeping and the head of maintenance was awesome, as I had a cat in her carrier get out when I was putting feed in and then she disappeared. We tore that room apart and couldn't find her. We called for maintenance and he came along with head of housekeeping and they found her right away, and was very concerned for her. So they are the best. The breakfast was just average but no hot cakes or waffles which was a disappointment to me but that is such a small thing. Overall the cleanliness of the hotel was what was important and that was excellent.

The reason we give this place a 3 is they need more and/or better housekeepers. In a 6 night stay we only had housekeepiing one day and that was because we asked the front desk for a cleaning. If they are better staffed in the future I would give it a 4. For the price of the rooms the breakfast was fair and the fellow working breakfast was very good.

This Best Western was quiet and cozy. The Staff was amazing, friendly and helpful. The breakfast buffet was delicious, clean, great selection and exactly what we needed to get us off quickly the next morning.

This place has it all! Excellent staff, very clean, big hotel rooms with all amenities (tv, microwave, small fridge, wi-fi) and breakfast included. Pool, gym and conference room if necessary. There is a huge parking and small shopping centre by walking distance.

Close quick drive o Daytona speed way race track off I-95. PERFECT room for long weekend stay! Close to Flagler beach were ya can cycle for miles! Peaceful area and very relaxing time! TERRIFIC breakfast for on the go people like me. EXTREMELY clean hotel! Tasty and delicious dinning along the beach 3 miles away.

Highly recommend this hotel to anyone. Staff was extremely friendly and helpful. Room was very nice. They had a very nice exercise room for a great workout. The pool area was a great place to hang out even though it was too cool to get in.

The staff is amazing!!!This is our second time staying here to visit friends. We will be back!!!! we always stay at best western because we are VIP members. I wish the rooms were a bit less but if where you travel the price is the price. you pay what they charge

The person who booked my toom at the hotel could not even send a confirmation. Finally received it after the second day. Could hardly understand him. On arrival, The room was propped open when we got to the door. Apparently the cleaning crew was planning g to come back but failed to do so. There were no tissues, shampoo, towels, hand towels or wash cloths. No linens or pillow for the fold our bed. We had to call the front desk to get some towels wash cloths. They said they did not have a pillow. Very rude. Went to check out and the clerk told me to hold on. She was doing book work. Never stayed at BW. Won't again!

Clean, comfortable & convenient! This was a stopover heading home from a week at the Keys. Super friendly, clean & easy on/ off interstate. Plenty of eating options close as well as gas stations. Perfect for what we needed for the price! Would recommend.

From checking in until checking out it was such a pleasant experience. Starts at the top with Jason the Manager works well with all the employees that I could see. Everyone works as team and it shows by the cleanliness of the place and the professionalism at the front desk

We enjoyed the hospitality and efficient service at this BW Plus along with our clean, comfortable room and delicious hot breakfast.The full-service grocery store next door can provide snacks or meals that can be cooked on your in room microwave.

This hotel provides the usual high quality Best Western stay. I a time of COVID, the measures they are taking such as social distancing and masks, when combined with not entering your room till the stay is over and clean clean clean rooms, boost ones confidence in staying here. They will give you additional linens on request and have lots of room in the dining/waiting areas for distancing. Your will also enjoy the unassuming Southern Hospitality their staff gives you to ensure a pleasant stay,

Room was very clean and comfortable and the staff was extraordinary. They did everything possible to ensure we had a pleasant stay. I really appreciated being allowed to check in early. Excellent hot breakfast with many options.

Our visit at this hotel was incredible! We stayed here for Rockville 2021. The front desk took great care of us and our housekeeper made sure we always had what we needed. One morning after the show my group and another were hanging out by the pool area, a front desk associate brought us all little Tylenol packets and told us good morning! Being that the hotel had a full house they had to work extra hard to make sure we had fully tummies too. As the crowd of people gathered around for breakfast and food disappeared the staff was always on top of quickly replenishing what we needed. Amazing memories were made at Rockville and at our hotel. We will stay here again! The room was well put together with nice décor. The elevator worked. Did not use the pool but it was clean and had a nice patio surrounding it. Ample parking with multiple access points into the building. Clean and Enjoyable atmosphere!

Took a mini vacation at this hotel the hotel was excellent, the staff was very accommodating asked us several times if we needed anything throughout the day. accommodations were exceptional, the room was spotless. The staff was very friendly and accommodating with recommendations of places to go places to eat. The morning breakfast was amazing the coffee was superb. I will definitely stay at this hotel again. Cannot wait to go back.

The entire management and staff were past 5 stars they did everything to make our stay the best. The room was extremely clean and recently remodeled. The free hot breakfast every morning was a great start to each day. They were all very friendly and accommodating from suggesting places to eat and things to do. We definitely will be back

This was our first & last stay at this hotel! When we arrived, only 3 cars were in the parking lot. It was 8pm and seemed odd that no one was there. We later guessed those cars belonged to the 3 people we saw working there. There were signs on each hotel entrance stating masks are required for all guests. However, at no time during our stay did anyone working there ever have a mask on. We checked in & went up to our room. When we pulled back the covers on the bed there was a huge stain on the sheets. We looked up at the ceiling & there was a huge leak right over the bed! How could no one at the hotel know this?? I called downstairs and informed the front desk. She didn't seem to care & seemed more annoyed that she had to find us a new room. I went downstairs to swap the keys out & that room was actually pretty nice. The next morning we went downstairs for our included breakfast buffet which was decent with scrambled eggs, bacon, sausage, breads, cereals, juice, etc. While we were eating, the guy serving breakfast changed the tv channel from what we were watching to what he wanted to watch, helped himself to a huge plate of food & sat down to eat it. After breakfast we left the hotel & were gone for about 7 hours. When we returned, our room keys no longer worked. We went to the front desk and let the lady (same one who checked us in the previous night) know that neither of our keys worked & asked what could have caused that. Instead of apologizing, her response was "it happens." I'm no world traveler but I have stayed at many hotels throughout my life and this has never happened, so I found it hard to believe that "it happens" unless it happens frequently at this hotel & not many others. She reset our room keys & we went up to our room. While we were out, our room was made up. The bed was made & most of the towels were gone but not replaced & they did not empty our trash which was full. I went back down to the front desk, brought our trash, got a new trash bag & asked for more towels. I asked why they would have taken our towels (none of which were on the floor) but not replaced them. Her response was "probably because they were washing them." REALLY?? They were washing our towels so they could give us the exact same towels back? A hotel should have lots of towels! And there were still no other cars in the parking lot so I think we were the only guests in the whole hotel so there shouldn't have been a run on towels that day! She brought me a bunch of towels from the back so clearly they had more! We went out again later & were happy that when we returned our keys still worked. The next morning we had a flight to catch so we went downstairs right at 6am for breakfast which is supposed to be served 6-9am. However, the lights in the breakfast room were off & there was no food. We went to the front desk to ask about breakfast. We waited for a bit but no one came out so we loudly said "Hello?" Eventually a lady came out who looked like we woke her up! She was wearing sweat pants and a t-shirt and appeared to be half asleep. (Who wears sweat pants & a t-shirt to work at the front desk of a hotel?!) We asked about breakfast & she said that she had been told that breakfast wouldn't be there until 7am (an hour late) but that she had been told to bring out the cold foods like cereal, etc although she clearly was sleeping & didn't do that. We went back upstairs without having breakfast, got our things & went to check out. I found the lady in the breakfast room putting out cereal. I asked if we could check out & she said yes, but when she came to the front desk she instead answered the phone & had a lengthy conversation with what seemed to be her boss. Eventually she rudely said she was busy checking out a guest, hung up & took awhile but finally checked us out. She didn't ask how our stay was & clearly didn't care. It's unfortunate because the hotel isn't bad but the employees sure are!

We were extremely pleased with the service and service we received on our stay. We couldn't have asked for any better service. The room was cleaned and the following morning the breakfast was very good. We would definitely stay there again and hope it will be soon. We have stayed there several times and was never disappointed.

Was first placed in a room with a broken air conditioner! Asked to move to a different room and was placed in a room with a rancid smell! Was too tired to change rooms again only to find the air would not shut off in that room. Was told by front desk staff that a manger would contact me and give discount. It never happened!!!! Also is in a sketchy area. Don't stay here!!!!

The only nice thing about this stay was the man at the check in desk following COVID Restrictions. I was not given the room I reserved. We did not have the amenities that were promised in the reservation. There were no other staff members following Covid guidelines. The breakfast room was jam packed. For what we paid we should've at least gotten was listed on the reservation if not more. I am a nurse and I travel all over the state..if this hotel was on my list for inspections I would absolutely not have given them a great inspection report.

Best Western employees gave such a kind greeting. The staff was very professional and the stay was okay, it was good for what we paid for. The breakfast was decent and the orange juice was good. Thanks for your cooperation.

This review has taken a drastic turn from what it would have been if not for the manager Michael. After encountering an issue with our one night stay at this hotel I was prepared to torch this business with my review. My encounter with the onsite manager Michael has completely changed my review. I had a legitimate issue with our stay and Michael used his authority to rectify the situation by offering a more than fair resolution to our problem. Michaels' take responsibility attitude and concern for customer satisfaction is what every business owner should want from their managers ! Thanks Michael ! I can emphatically give our stay 5 Stars after Micheals intervention !

Very Pleasant Staff, Clean, Nice Free Breakfast, closest that I-95 is to Atlantic Ocean from Maine to Miami... Management was outstanding... Area Restaurants are very good locally owned and not chains...

The hotel is super clean ...bathroom is a plus . I met the front desk manager Jason, he provided an excellent service and I definitely recomend the accommodation s of his hotel. Is, the brwakfast is decent.If you're in the palm coast Florida area visit this hotel and enjoy the stay

This hotel is extremely clean and the room very nice. Larger then we thought. We got two queens with sofa bed. Bathroom was very big. The staff was extremely friendly and helpful. They have a great snack area and free WiFi. Very close to many things. The free breakfast was hot and amazing. Lots of choices. Biscuit and gravy, eggs, bacon, sausage, and more. I highly recommend this hotel for your stay.

Arrived at 2am unexpectedly (our flight from Puerto Rico had been delayed and we needed a place to sleep before driving back to Delaware). Booked room at front desk and price was only $100 (plus tax), compared to $130-$150 (before taxes) for other hotels in area. Krylissa was extremely accommodating and friendly. We were given a later check out time as well. Comfortable double beds, smelled good, everything was very clean. Highly recommend!

From the beginning we had problems. When we entered the room assigned to us we found the carpet had not been vacuumed. The front desk insisted it had been even when we told them about pieces of scrap paper and small debris throughout the room. We could not help but wonder what else had not been cleaned. This lack of vacuumed area was evident in the hallways as well. We were given another room and though we stayed the 4 nights there were many issues. The door would not open without a shoulder slam and just as hard to close. The sink put forth only a very low amount of either cold or hot water even after I got on my knees and opened the valves further. There is only 1 seat in the entire room with so little space for another. The fridge literally froze solid everything we put in it. I searched inside and out and could not find an adjustment, we ended up using our cooler and ice. For a hotel that is supposed to be a step above a regular best western it did not live up to the needs of those with devices to charge. There were only 2 usb ports in a lamp and one of them did not work. One good point here. the manager replaced the lamp withing minutes. The hotel was very quiet, both in the room and throughout the grounds. It was only about 3 miles to the beach and had food and other facilities nearby. Over all we do not understand why this hotel is called a PLUS Best Western?

The room was super clean, the staff was very professional, and the breakfast was the best we have ever had in a hotel. All of the food was cooked, not microwaved. Jason was a great help with an issue I had with another business in the area. Will be back. recommended.

First the hotel near I95, Manger let us check in a little early, clean room, mini-fridge, microwave, pleasant and helpful staff and with the covid-19 situation they gave a very nice breakfast and good coffee. My grandbaby can't have syrup and the gentleman was kind enough to check in the kitchen and gave us the same honey she use at home. I was very thankful and pleased. The hotel not far from the beach, or places to go and eat. Definitely would recommend this location to my family & friends, Hope to be going back soon,

I believe the hotel was just taken over by Best Western as there was GPS confusion with the name. In any event we were checked in by Adalyce & Luigi and they were totally personable, fast, efficient & happy to answer our questions. Very pleasant experience. At check out we were so nicely greeted by Christina & Jason - two more great staff members. The hotel is very clean, nicely appointed & maintained. I worked for a luxury NYC hotel for 26 years and know what service & standards should be - on this visit BW Flagler Beach exhibited the highest - with especially great staff.

Hotel allowed us to bring our 7lb chihuahua with us, new front desk/manager was very friendly and funny. Double queen suite (Room 125) was spotless with extras like microwave, sink, small refrigerator, coffee and all the necessary items. Beds were comfy. The gentleman at the front desk, though very busy, allowed us to check in several hours early which was great because we had just driven 14 hours and had arrived earlier than expected. He even personally checked the room to ensure it was ready for us. Location was about 10 mins from Flagler Beach and was close to many dining options. We would definitely stay again and wish the new front desk/manager the best of luck and remember to stay out of the mountains.. LOL!

The hotel is located at the end of a small road. It is peaceful and quiet. There is a small shopping plaza within walking distance as well as a couple of fast food restaurants nearby. The pool was clean, and breakfast was satisfying.

My bed was made with dirty sheets. When I turned thre bed down I found stains and hair on the bed. The breakfast fruits looked close to being spoil and the container for the juice was filthy. The workers prefer to talk to one another than assist the guest

This is by far the worst experience I've ever had as a traveler. I am absolutely flabbergasted and absolutely offended that this is a plus anything! We made reservations with best western reservations over the phone and she booked us here. Upon arrival, there was absolutely nobody attending the front desk for over an hour. Once finally arrived to the front desk, the employee said that if I wanted a room she can give me a DIRTY room but that she needed to call the person who made my reservations. She refused to look at my reservation confirmation number and after making comments such as “this isn't even my job”. “I've only been here 6 days” “I don't even know HOW to do this” she then walked away leaving us without a room to sleep in with my daughter who is pregnant with twins and I was very respectful to her. I've never in my life been more upset and frustrated with a hotel as I am today. I called back reservations and she called for 2 hours to try to find my family a hotel room and nothing was available. She tried to call this hotel back and once again, she never even bothered to answer the phone. Reservations said she has never in her life felt so badly for a family and she also took a report of her own. My family is now in Miami hoping our second reservation will take us in early. Never has my family had to sleep in our car like this. We are tired, we are so frustrated and we feel completely betrayed by best western and management should feel ashamed of themselves.

First room assigned hadn't been cleaned, second room had an on functioning shower that per the front desk, they had been made aware of by previous guest. Repeated requests to speak to manager at various times during “normal business hours” and other times were met with same response. The manager isn't here right now but I will take a message and have him contact you. Even a week later after two emails directly to the location manager about the issue, I've yet to receive a response or apology regarding the issue. Thankfully one young man at the desk was able to move me to a room with a good shower for my second night, though it was not equivalent (queen instead of a king) and no refund of any kind was issues. He did what he could to help us.

We stayed there for 2 nights during Daytona Bike week. For a BW property I was very disappointed in the rooms. We had to get toilet paper as soon as we got in the room. After we got settled we realized how poorly the room had been cleaned. We found hair in the shower and the toilet hadn't been cleared, there was crap stains on the underside of the toilet seat. The carpets are in dire need of being cleaned, the bottom of my feet were black after walking barefoot in the room after an hour. The hotel is close to I-95, you could hear all the highway noise.

The room is ok, BUT this hotel is so poorly managed that it deeply affects the guests. Beer cans and other trash spilled out of the trash can next to the entryway. Only young and inexperienced people seem to work here. There's no coffee creamer or sugar on the premises! I checked with housekeeping and at the front desk. I asked if they realized that there's a supermarket next door. One staff person actually told me that they knew this but that the manager didn't care about keeping things stocked. Absolutely ridiculous for a hotel that costs $150 per night for nothing special. We WON'T be back!

Best Western Palm Coast. We were attending Daytona Bike Week. 4 night stay, 3 different rooms, says it all. Room 1, no running water, hair in the shower, toilet didn't work and lights flashed, even when off. The next day we were upgraded to their king in suite. Nice, ummm no. Floor was stained, paint splattered spots, exposed electrical sockets. Not too bad but If you paid $300 a night, you'd be pissed. We needed to stay 1 more night and Mgr Anthony Trotta was rude, arrogant and just didn't care. He was more upset at the clerk who upgraded us to the filthy suite. He informed us no rooms were available and told us to wait until noon the next day to see if he had a $300+ room available. He wouldn't check anything on the computer. He wouldn't honor our Military/Government discount either. We serve our country and this how they treat us??? I went up to my room after wasting an hour with the idiot. In less than 5 minute, using the Best Western App, booked another night, for the Military/ Government rate. We were leaving early that morning and thankfully we moved to the new room before we left. They couldn't hold our bags for us until we moved into new room. The room rug was soaked and smelly. Musty. A can of glade spray was their solution. The fridge or the shower must be leaking. The cleaning was requested each night. Had it not been for the room shuffle, we wouldn't have had clean towels. All this was reported to the front desk and Anthony Trotta. Staff were not all wearing their PPEs. If you stayed there when it was Holiday Inn Express , you will be disappointed upon arrival. Not recommending. PPEs. If you stayed there when it was Holiday Inn Express , you will be disappointed upon arrival. Would NOT recommend.

The rooms are not clean. Could not get room service to clean the room. Was not well stocked. Appliances didn't work. I complained to the front desk and they was not concerned about it. Their was one lady that was awesome. I wish I knew who she was.

We were extremely hesitant to book this hotel based upon the OLD reviews dating back to its state as a run-down Holiday Inn Express. I even called and talked to the current management who assured me it had been "totally renovated." He was not exaggerating. We found the hotel to be immaculately clean, up-to-date, attractive and thoroughly comfortable. The staff went out of their way to be attentive, friendly and helpful. I highly recommend this hotel as a remarkable resurrection.

IHG web site redirects you to other area Holiday Inns. Phone has been disconnected. Call to IHG confirmed this hotel is no longer a Holiday Inn property.. Previous stays were good. Loved the convenience to Flagler Beach. Hampton Inn next door to his property is nice.

Housekeeping never cleaned our room. Dropped off towels, that's it! Never cleaned the bathroom once.Had to reactivate our room key every day of our 5 day stay. Garbage was NEVER emptied. Bed was never er made.Complimentary toiletries was only replaced one time. Coffee was replenished only one time with decaf coffee. Every day a lot of time was spend at the front desk waiting for the clerk to come out of hiding to look after these concerns. The complimentary breakfast had no orange juice. The pancake maker was "oops, not working" and according to staff "it has been this way for quite some time". Beds are as hard as the floor but with an added sheet. Clothes dryer on the second floor would not shut off, even with the door open. Called the front desk and they informed me they would notify maintenance in the morning! um...no, this is a high risk of an electrical fire! My husband actually had to go and unplug the machine since we were concerned the hotel would catch fire with us in it. More value for the money at the hotel directly beside this pathetic one. Housekeeping SUCKED

This location is a convenient stop right off of I-95. Great overnight location stop if headed north or south into or out of Florida. Average room and service quality. Appears to be an older property. Room could use a little freshening up, but was clean.

Wife and I stayed there because we came to town to see friends. What a mistake carpet filthy, rooms beat up old trashy run down dump. People were nice but the place is a disgrace of a Holiday Inn Express. More like a $30 a night budget host. What a dump

We arrived late to get a jump start on our Disney to Boston drive home. After a full day at HS we only wanted to get to rt 95 then spend a night. Found this hotel and they were so friendly. Woman at front desk was doing a 24 hour shift but was very pleasant to us upon arrival and this morning when we enjoyed a great complimentary breakfast. Great job!!!!