Best Western Aku Tiki Inn

I have been going to this hotel for the last 15 years. The first 10 were great and then it just slowly but surely has gotten worse. They have been operating with one elevator for the last 5 or 6 years, I don't understand why they don't fix the second one that has been down. The tiki bar was destroyed by a hurricane, I believe 3 years ago and they have done nothing to replace it. This makes no sense because it was a money maker. They also took away the cocktail hour but don't worry they added a $8 dollar a day parking fee. They provide towels for the pool if you are there early enough. I was able to get towels one time. The room was very damp and it smelled like mold and mildew, they did get me a dehumidifier that didn't properly work. When it was delivered I had to clean the filter because it was completely covered in dust. I always pay extra for a oceanfront because I enjoy sitting on the balcony and looking at the ocean. That was a waste, because the people above me were smoking weed and the smell was unbearable. The hotel has a strict no smoking policy to include the balcony so I called the front desk and I was assured it would be dealt with. The next morning I went out on the balcony and it covered in ashes but I assumed it was from the previous night. I assumed wrong that afternoon I went out and it smelled they were at it again. I left a towel on the balcony to dry and found a burn from the people above dropping their ashes. This hotel has just gone to crap and they have lost a loyal customer.

Worst hotel experience ever from a local. Came to get a fun beach experience for Labor Day holiday. 1st room given had no ac, maintenance arrived and said it was an electric issue and if they turned it on it would trip the breaker. Wait at front desk for another room in a 1 hour line because there was only 1 front desk person. She did not know when another room would be available and told us she would call when one was clean. Never got a call went back down was given a second room to which the sliding glass door was shattered and had clear packing tape and a menu to cover it up. Went back down and asked for a refund. She said no because it was within 48 hours! Of course it is I'm not checking a room before my check in date. No manager on duty either and stated she could not call either and did not know if they would be in the next day. Was issued another room, lights did not work and ac struggled. Humidifier in the room. Cut our losses and just stayed there. Hoping to speak with a manager in the morning. To be continued…..

DON'T WASTE YOUR MONEY HERE!!!! My family and I spent two days here last week and this hotel needs a major upgrade! We booked a city view and our so called city view was the damn parking lot I don't see how that's a city view??? Our room was ok but had some safety issues. The bed sides had a stand in middle between the beds and on the floor was a board and you could tell it was cut out and behind it was a serious fire hazard with all these cords hanging out. The top part of the stand the outlets were broken and the outlet barely had a charge for my phone. There was a burnt mark on the floor by the little kitchen area. We had a small stove top area but they don't provide you with any cooking items so if you want to cook you have to go buy yourself a pan or pot!!!! The bathroom seemed dirty especially the shower and the outlet cover was coming off which is another fire hazard. The carpet smells like pee I had to bend down to plug in my phone and it smelt so bad. We asked for a different room but were told there was none. I believe they have a lot of rooms that can't be rented due to issues. My husband said the third floor smelled horrible he had to go up there for the ice machine and he saw a lot of issues up there. The pool area needs major tlc they gave caution tape over areas that they just ignored to fix along with the men's bathroom my husband said there was caution tape on the urinal and it was super disgusting. The pool is also super cloudy and it looks dirty because of it. They don't care to fix anything here and just throw caution tape on it and call it a day! I definitely don't recommend staying here at all save your money and book somewhere else. Here our some photos I took of our room

We came here for a couples overnight getaway after finding a last minute good rate on Expedia. The check-in process took forever even though they said the room would be ready by 3 o'clock. They told us to keep coming back. We went back at 4 o'clock, and it was still not ready. I was about to cancel and finally they said the room was ready, but the lobby was hot and miserable with tons of people waiting around. NO AC!! The room itself was very nice. We were on the third floor with a partial ocean view and the room was very spacious and accommodating and had a nice view and the temperature was good in the room and in the hallway the pool itself was very nice, but the music was very loud, although the DJ was very good. The ice machine was not working and I had to go to the restaurant to get ice. There was an unexpected $8 parking charge. On site restaurant was nice.

Great clean and quite place to stay. Nice pool and lounge area.

Where do I start paid for a ocean front efficiency room didn't even have a spoon went to front Desk where is miss personality is at asked her about it was told I have to tell them I want dishes etc. We'll did I not ask for a efficiency room when I booked it OK how I'm here never did get a dish.(2) when checked in we got wristbands for pool didn't have to wear them but have them to show if needed one we come up from beach a homeless man asleep in chair he left when he noticed us then on another day 3cars park on beach a come up to pool to swim (no guest would park there car on beach to swim in pool if they were a hotel guest).(3) we had 2 rooms my son had 1 and we had another but the people on the bottom room oceanfront smoked weed constantly they would even put a towel by their room door thinking you wouldn't be able to smell it thankfully for the ocean breeze my son not so lucky he was the room above them .(4) they have pool towels supposedly available for guest put you usually had to go to front Desk to get them but on one day I go to Desk miss personality at Desk I ask for towels I was told they have none ok I'm thinking their washing them but then there is hardly any guest here at no time where there more then 20 cars in lot at night so I'm thinking what are you going to do when p,ace is booked but about 2 hours later my husband go to ask about towels miss personality tells him they don't have any he tells her he needs bath towels then she gave them to him.(5) may have been day 2 or 3 we had no water for hours there was no more than 10 guest you would think they would have said we have water at Desk for your convenience and maybe free breakfast vouchers something but I'll forgive that one pipes do break (6) the BIG ONE last day before we head home plan relax at beach and pool nice dinner then ocean and pool what did we get a DJ that played music that was so inappropriate that there was literally 4 people at the pool people with kids coming up from beach hearing mother fers and how I'm going to screw my b not just 1 song like that but we stayed for about 45minutes and the newlyweds stayed every song was like that people where taking kids inside not in pool and closing balcony doors when we were going in a man and his wife were coming out my husband said coming out for the concert man said NO .So it's morning we our checking out and we tell the lady about music and she said oh my I will let her manager know but where was the management on duty everyday I know miss personality was useless and she seemed to be there more than anyone in fact the lady who checked us out was the only person we saw other than miss personality but one more funny thing while we where talking to lady about dj another lady from Tennessee came in and wanted to see manager about miss personality too she was more pissed than me lol.We stayed May 10 to the 17th 2026 rooms 201 and 204 also called best Western complaint line talked to 3 different people they sent 3 notifications to auki tiki manager no reply I called hotel myself was told they will put a note in her mailbox next step is BBB and Attorney Generals office a simple call would have been nice maybe a refund of one night but I don't like being put off its now a principal thing she has til Monday.

BUYER BEWARE! The Best Western Aku Tiki in Daytona Beach, FL will charge your credit card $500 for smoking in a room that you never smoked in. I have called & spoken with the front desk 10+ times & they cannot help me. Every time I leave a message for the manger (who is there but is too busy to pick up the phone). The manager NEVER calls back. They refuse to provide proof or even say what caused them to charge my credit card $500. I called Best Western corporate, they will not help, they say it is up to the hotel. They tried to get the hotel to respond to them about what caused the charge & nothing. This has been a year of me fighting this with no response from the hotel!!! This is a scam, take detailed photos of your room before you check out if you choose to stay here. In addition, it took over an hour to check in & our 1st room was flooded so they had to switch rooms, which took even longer!

Great location and nice property right on the beach. Great breakfast and the staff were super friendly.

I had a ocean view room with balcony. Beds are comfortable, room is clean, front desk service is great. Breakfast was good. Good wifi. A lot of restaurants and bars within 5 minutes of driving.

I am writing to express my disappointment with the Best Western aku tiki inn's cancellation policy. Despite informing them that I have contracted the flu and bronchitis, they have refused to cancel my registration since it falls outside of the 48-hour cancellation window. Given my current health condition, undertaking the 3-hour drive to Orlando is out of the question. I had hoped that the hotel would demonstrate some flexibility in this matter, but so far, no exception has been made. I find it unreasonable to expect me to stay at their hotel under these circumstances. How dare they be so heartless!!

Charged extra $30 to check in one hour early. Paid for parking....$8.00 a day. Room service was inadequate, I was told I had to call front desk prior to 11am, to schedule room service, however did end up receiving a room service without calling...in which beds were not made and cups for coffee were not replenished.

Nice place, great staff, good value. Front desk man was very accommodating, will stay again. Staff always cleaning inside outside. Rooms all new.

Hotel is clean and updated however some of the updates may not have been done well. The staff was very friendly and helpful. Air/ heat worked great. Bed was comfortable and clean but pillows are small squares and hard . TV in our room was not working and had to to be replaced ( which they did quickly). Refrigerator leaked water. ( They unplugged and put towels in front of it). 2nd floor balcony didn't have a lock on the door. Restaurant/ bar closed 1.5 hours early on a Friday night. $8 per night parking fee. Overall good value for the money. Decent very clean hotel.

Old and run down, pay to park, one elevator, pool and pool area dirty, does have beach access. As Diamond level Best Western guests, we will not be back.

We were told at check in that they now charge $15/night for parking. Never had that in previous stays. Upon unloading all our things in the room we noticed the room was very warm. Tried the AC but it didn't work. Desk clerk said maintenance would be right up. He (the desk clerk/ maintenance) did show up right away. He looked at AC and said we would have to change rooms. Very inconvenient to have to move everything we just unpacked. Then he handed me a bag with water/snacks for being a Rewards Member which he had forgotten at check in (convenient). Looking out our balcony we noticed they had torn down the tiki bar. Also they no longer give complimentary happy hour drink tickets. Very disappointed this place has gone downhill given some nice memories of staying here in the past. We will go elsewhere.

1st room paid for (Great ocean view) Air did not work. Got key card for new room, door wouldn't unlock. Got a new card for a room a few doors down,again no access. Waited in hallway for office help, and he stated if he can't get us in , we'd get free breakfast fron management. We had to Again move to another floor, and it was at opposite end of floor the View of The AIR CONDITIONERS. Terrible customer service, we were asking if we'd Actually receive a breakfast voucher, and no manger was available for 3 days. We were told a manager SHAMILA was available after 12:00. We asked each office person, early morning or evening, if there was a note to the manager about our stay. No one knew anything, No reply from manger. No response, no message, no email. I posted 1 picture of our Ocean View, had to leave that room with no air conditioning. 2 other pictures are of our final room View of Roof AIR CONDITIONERS.

We walked into the lobby and were greeted with a smile , check in was a breeze. The hotel rooms have been recently remodeled with new furniture, floor coverings and bath fixtures. Everything was clean. HVAC worked great, kept the room cool and dehumidified. Plenty of parking on the side of the hotel.

The air conditioning is not working and there's roaches everywhere. We tried to get our money back to stay in a hotel with AC and they would not give us the money back. There are way better hotels around the area for the same price.

A third party messed up our reservation and Sajid at the front desk walked us through the process of fixing it and got us in a room. Maintenance was quick to respond to a minor issue and had it fixed in no time. Large pool and great views

I just had the worse experience at this hotel in my entire life of using hotels. My birthday was on one of these days also and my experience was so horrific I did not enjoy it at all.. ms Sophia Stewart.. I want u to check all the reviews on TripAdvisor and Google.. and we need more from u then the same automated message u give as a owner how can u not care your business is going to shambles.. and it's 3 common demonators in almost each review. The roaches... Over charging.. and the manager most of all shamila Mohammed.. if I told u what she did to me snd my family at this hotel I'm sure u would give a damn by your responses but to have her has the regional manager shows your incompetence.. I will be contacting best Western corporate because I'm sure I'll get no help from anyone at this hotel.. for future customers.. my experience was so bad I put that on my soul don't come here.. you'll be scammed.. you'll be accused.. you'll be disrespected by the manger and lied to.. she'll say she the owner really not.. she'll threaten to call cops on u for standing your ground.. she'll kick you out the hotel after saying u can stay on belhave of their era.. when coworkers and former coworkers say she may be off her meds and treat people badly. U know it's ridiculous.

We stayed at the hotel march 2025 and the first room they put us in smelled like something died in there. They sent maintenance up and he agreed it had a horrid smell , moved some things around to try to find where the smell came from and couldn't. He sent housekeeping instead and all she did was spray the rug to try to cover the smell. We left the door open to try to air it out while we went to dinner and when we came back the smell was still there and just as bad. They agreed to move us but they didn't have any upgraded room left so they had to give us a downgrade. We asked if we could just leave instead and they said no. So we took the downgrade and was told they would adjust our pricing. They didn't. While in that room we found multiple roaches in the room. Again we said something but no one seemed to care. We had to go to the store down the block and buy fabreeze and bug spray and plastic zip lock bags to keep our stuff in because we were afraid to bring them home. When we got home we called corporate but they told us they're independently owned and had to go through the hotel. We called the hotel to discuss our refund and the guy on the phone said he would have the manager call me. Instead he called me back and left a message saying they approved my refund and I should see it within a week. I waited two. I called back and left multiple messages for the manager. They refuse to talk to me or refund me. We had a terrible experience at the hotel and also paid for the room with the kitchen which we did not get. Book somewhere else and save yourself the trouble. Management is terrible and they are clearly aware they have roaches and do not care.

Short: Highly disappointing experience.Two night stay cut short due to German cockroaches visible in two of our hotel rooms. Also, manager, Shamila Mohammad, refused to refund our money for the second night. Detailed: We booked two nights and two rooms at this hotel. After the first night my wife noticed a German cockroach crawling on the wall in one of our rooms. The hotel offered to move us to different rooms on a different floor. After moving our luggage to the new room we noticed nymph German cockroaches crawling in the shower and on the bathroom floor. We decided to cut our stay short leaving after day one. When we shared the photos and videos of the roaches in the various rooms with the front desk staff they offered to move us a second time. We declined the offer due to multiple rooms on multiple floors having German cockroaches crawling around. Initially I asked for a refund for the second night's stay and the front desk staff told me their manager was out and would approve the refund due to the evidence of roaches. However, the manager, Shamila Mohammad, denied our refund. Interestingly, Shamila, the manager, was never actually present the various times we tried to speak to the front office staff. We were assured Shamila would contact us about the issue when she came in for her 1:00pm-5:00pm shift but that hasn't happened. German cockroaches visible during the day is a clear sign of a problem. Any guest who stays at this hotel is exposing themselves, their vehicles, and their homes to a costly roach infestation.

Check-in was a nightmare I know we were early and room was not ready kept be told $30 by Gwen at the front desk if you want it early. The was about 90 minutes early so went to the bar had a drink wasted some time.went back oh its ready for $30.or wait another 30 minutes. So we waited now a lady of the same color comes to check-in she does not have to pay nor the person after that.so we finally get checked in so Rude and unfriendly. Being a gold member had to ask for the water as she did not provide it .in all the best western I have stayed never been asked to pay for a early check in if the room is ready always allowed to have it. Room - patio door does not lock,stopper in sink dies not work - 2 chairs no table so what's the point. Floor was so disgustingly dirty we don't think its ever been washed.my husband put 2 washcloths on his feet and shuffled around totally black. Light bulbs needed changing.bathroom door need to open out of the bathroom as not much room to get in. Grounds were untidy looks like nothing in the picture.

This hotel was amazing! Our room overlooked the beach & pool & they also had a Tiki Bar!! Drinks & food here were excellent! The staff was very accommodating & helped us with any questions we had! Traders Restaurant was the best hands down on the A1A. Great place to watch sports & just relax! Also a shout out to some of the great staff members, GM Shamila Director of Sales Jim, Chief engineer Davie & Gwen at the front desk made out stay outstanding!! We will be back! We loved it here. Kimo K.

I had a very disappointing experience with this hotel. When I arrived, the property was completely closed with a note on the front door stating that the building was deemed unsafe. I noticed a lady inside the building who confirmed that the hotel was currently closed. I was never contacted in advance—no email, no call, nothing—to inform me that the hotel would be unavailable. After traveling for hours with kids and expecting a confirmed booking, we were left stranded without accommodation and had to scramble to find another place to stay at the last minute. This level of communication (or complete lack thereof) is unacceptable. I do not recommend booking here unless you want to risk being left out in the cold, literally and figuratively.

So upon arriving in Daytona, I find out that my reservation was cancelled and I was never informed. There were no calls or emails and Best Western (the company- not the hotel) cannot get ahold of anyone at this hotel and had no idea why our room was cancelled. I had to rebook to a more expensive hotel (which after reading recent reviews, I'm glad we did) . Bad business to not communicate with guests.

We had an ealy check in, upon trying to check in we told check back in a half hour. Mind you this is 10 AM. We went back up at 10:30 AM. Wait until noon they said. At noon they said come back at 2pm. Came back at 2pm wait until til 4pm. At 4 PM there was a line out the door. We finally got checked in at 530pm. One elevator worked the other was done our entire stay. The pool was dirty everyday. The cleaning staff didn't speak or understand English as we would ask for stuff and they would nod and walk away. No hair dryer in the room and was told it would be 80 to use one for the time we were there. In 2 weeks our bed was changed 2 times and stated they were to change it every 2 days. Our bed was made maybe 4 times. There was a dehumidifier in our room that required emptying and no one would empty it for us so we did it our selves. Our room phone didn't work the. Entire stay after we told them about it the first day. We requested a roll away bed before we got there and didn't one until almost midnight after asking them 5 times after 5 pm could they send one up. We had no kitchen utensils after we asked for them throughout our stay if we could have them. Our balcony door broke and no one came to looks it after we told them daily it was broke. The restaurant was sub par at best. The laundry facilities were filthy. They were working on the outside tiki bar only at night times sometimes until well after midnight. The lobby was the only part clean, but loud due to im guessing an air unit. The people at the lobby were always on a phone and you had to wait sometimes an hour to get them to see what you wanted. Multiple times I would see them eating at the lobby and shoving their mouths. The pool towels were gone by noon and there would never be anymore until the next morning. Upon check out (we left early) Mrs. Mohamed said we woukd get a refund but we didn't get a print out or anything for our stay. We have been calling trying to get someone to confirm our refund and now today (7/19/2025) a guy answered with very broken English if he could confirm whether we got a refund or not and he claimed the hotel caught on fire and they had to evacuate everyone. And the hotel was empty. This place is a joke. Avoid unless you want to be miserable.

I decided to take my son to beach for a very last minute trip on the 4th of July and the only reason I would ever go this week is due to fact that it was our only dead week in regards to football and I wanted him to get a trip before school started back and it was his birthday on the 7th. There were not alot of options due to the last minute. I was familiar with the aku tiki many many years ago so I decided based on what I knew and the reviews that I would book. I booked for the 2nd even though I knew we would probably get there around 5 a.m. on the 3rd so that when we did arrive room would be ready and we wouldn't have to wait til 4:30 p.m. to check in. Upon arrival I was told they canceled my reservation due to fact we hadn't checked in well regardless they had my card and I hadn't canceled, although I really really wish I had. They scrambled around to find me a room and then said he refunded my original card and was just going to charge for the 2nd and for me to come back to desk around 12 to figure out the remainder of stay. I was exhausted so just said o.k. when arriving to room I realized this room obviously is one that is either a work in progress or just not used idk. It had two lamps on nightstand only one worked. It had a book light on each headboard and again only one worked. The only other source of light was a floor lamp which thankfully did work, but that was it so room was very dark. It was for the most part clean , however everything had issue. The drawer on nightstand wouldn't stay closed. The sink in bathroom wouldn't drain and after two days they did come to fix that problem. The secondary lick on door was broke. There was not the regular things like iron etc in room. It was so bad that I just had to laugh at how ridiculous the whole stay was. I booked through expedia and purchased the room with breakfast package and although I knew I wouldn't probably eat breakfast my son would. So they gave me these tickets to take to dining room. Waitress came and gave us menu and when my son handed her the coupons for breakfast she said oh OK and picked up menus and the grabbed another menu and said this is menu for you. Like what??? I paid in package for breakfast but because it was an add on from you through expedia I get a sub-par menu. Same with the free drink ticket (one per day) I went to bar to order drink and she handed me a different drink menu when she realized it was the ticket drink lol. Which not mad really about that as I didn't pay for that it was supposedly complimentary with stay, but breakfast I did pay for! The Lobby was so loud that you couldnt hear anything it sounded like a huge fan or ac unit blowing so loudly and they only had one person at desk at any given time and it didnt matter who was there they couldnt keep up and definitely couldnt multi task. There really wasnt much on the property that did work elevators, vending machines, pool tables etc... The chairs in dining room were all torn and without a doubt the carpet in lobby and hall to bar area I know is original or at least 45 yrs old as im 55 and it was definitely down when I was 10. Other carpet down room halls had been changed. The room was like $180 per night which isn't that expensive, however I have definitely stayed in lots of hotels that were way nicer and have paid less than half that and again $180 isn't bad for a room unless it was this one!!! And to put the icing on the cake I was flowering my hair with my own hairdryer which is quite expensive (Bio ionic Smart dryer) and all of the sudden blow dryer quit I tried to restart and nothing. I unplugged and am hoping that in a little while it may turn on otherwise it also cost me another 370$ for a dryer that I just purchased. I think that my days of booking through Expedia are over!!

This hotel used to be really good. Have stayed here many times in past. The place changed hand a few years back and it's been down hill since. Found roaches in the room. Staff was told and said they would treat but end of week - Still roaches in the room. The restaurant is a joke.... The food is good when you finally get it but it takes forever... half the table gets their food and is done eating by the time the other half gets theirs.. the service... is terrible... they dont have enough people working to handle it I doubt I will be back here

We were booked for two nights, however upon check in the lobby had an extremely strong odor of weed in lobby, elevator, fifth floor and room. Pool closed by Department of Health. Requested to speak with manager, refused our request. Asked for refund and were denied.

So upon arriving at lobby for check in was observing multiple frustrated guests who hadn't even checked in yet, bad start. Check in process slow and Gwen I believe who was at front desk needs to work on her lack of costumer service skills . The list is long so I will give lowlights . Upon getting to room wet floor sign laying in front of door as in not properly displayed. Room door not closing properly has to push shut. Peeling and sagging paint on wall by bed. Shower door not mounted correctly. . One ice machine working on 5th floor and one elevator down.Roaches in bathroom. We were on first floor exterior door adjacent to ours was stuck open all day and was still open at night. Multiple safety and service issues throughout the stay.Your team and property is in need of improvement. We will not be back there.

We arrived for our stay at check in time at 4pm. We had booked ahead and yet after waiting behind other guests for about 25 minutes, we were told our room was still being cleaned. Why wouldn't the rooms be cleaned already? Checkin was a slow process of signing multiple papers, one of which explained smoking on site could result in a $500 charge, which was interesting considering there were a great number of cigarette butts in the mulch of most of the ground level rooms on the pool side of the facility. They tried to charge us $50 more than what I had booked it for (using a discount). We finally got our room keys around 5:15. We waited again just to get up to the room because one elevator wasn't working, leaving only one for guests. The bathroom shower doors were not clean. The toilet was situated so close to the sink and the door that you had to stand in between the toilet and shower to be able to close the door and to brush your teeth we had to stand between the toilet and counter. The next morning we went to the restaurant/bar for breakfast. It took an hour and forty minutes to get the food from our order. The staff explained they only had one cook and they had multiple guests come down with complimentary breakfast tickets due to all the complaints from check in the prior day. Interestingly, we were never offered anything for the inconvenience of having to wait to get into our room, not that it mattered at this point but you would think that they would have at least offered. If they had all these complaints (one guest I actually witnessed complaining to a white male I assume was the manager) and had handed out so many comp restaurant tickets, why would they not have given the restaurant a heads up to prepare so they'd have enough staff to handle the crowd? When we packed up to leave the button for the elevator would not engage no matter how hard we pressed it. My husband finally went down the 5 flights of stairs in order to get in the elevator to bring it up to the fifth floor for all of our luggage. Check out was another waiting game. The staff consisted of one lady (Gwen) sitting on the phone in the room adjacent to the counter while the manager walked past multiple guests standing at the counter with no acknowledgment at all. Only two employees were seen periodically at the counter. After waiting 10-15 minutes I dropped the room keys in a box I saw on the counter and walked out, mentally daring them to try and say we didn't check out properly. Never again. Oh, and hot water didn't show up until water had been running for at least 10 minutes.

Room not available at check in time. No WiFi, it had been down 4 days. Pool was closed by Volusia County. Construction demolition and debris in pool area. Carpet in hallway filthy. Air conditioner in room leaking on carpet…. Got out of bed in the middle of the night and carpet was soaked under my feet. I wondered why the dehumidifier was in the room… You are required to sign a detailed agreement at check in for the price of everything in the room in case it is missing or damaged. We had to inventory and found Our bath mat missing at checkin ($15 item). Had to go down to front desk and retrieve the mat! They are trying to revive an old hotel past it's time. Do yourself a great big favor and pick through the reviews with care…..A lot of the older hotels south of the board walk are in disrepair with sub par staff and rough clientele. Not a very family with children atmosphere.

Disgusting, Roach-Infested Dump – Avoid at All Costs This was hands-down the worst hotel experience I've ever had—and I've backpacked through third-world countries. The room was crawling with roaches the minute I walked in. I turned on the light and they were on the floor, on the nightstand, even on the bed. It was like a scene from a horror movie. I immediately went to the front desk, where I spoke to Shamila Mohmad. She acted completely unfazed, like this happens every day—which I'm guessing it does. When I asked for a new room, she rolled her eyes and said, "We spray for bugs every week." Seriously? Weekly spraying and this many roaches? That means your hotel is beyond infested—it's a roach breeding facility. The second room was no better—still filthy and full of bugs. Bathroom was disgusting. Stains on the sheets. I ended up leaving and sleeping in my car just to avoid bringing anything home with me. When I asked for a refund, Shamila Mohmad gave me nothing but attitude and excuses. Do yourself a favor—stay far, far away from this place. It's not just nasty—it's a health hazard. And if you run into Shamila at the front desk, don't expect help. Expect sarcasm and zero accountability. This place should be shut down by the health department.

I 100% agree with Amanda T's assessment of the situation at Best Western Aku Tiki Inn. I would add that whomever the manager is or hopefully was was non existent on site during our grueling 5 hour stay, leaving this clueless desk clerk to deal with a jammed lobby of people. Lame excuses for no rooms was unbelievable. Both the manager and desk clerk Terry need to go

We recently attempted to stay at the Aku Tiki - Best Western in Daytona Beach, and it was an absolute nightmare from start to finish. We arrived at 2 PM and were told there were no available rooms for early check-in. We waited until 4 PM, only to be informed that our room still wasn't ready. The staff had no answers and just kept saying "maybe thirty more minutes." My best friend, who checked in around 3:30 PM, found German cockroaches in her room and demanded a new one, only to leave for another hotel shortly afterward. By 5 PM, we were still waiting with no room and no manager on-site to assist us. Meanwhile, people walked in off the street and were getting rooms before us, despite waiting since 2 PM; some people in the lobby had been waiting since noon. To make matters worse, the tiki bar, which was a big reason for choosing this hotel, was closed and "under construction," with no prior notice given to anyone booking for that experience. The pool area was also littered with trash, adding to the unappealing atmosphere. I called Best Western customer service, but they were unhelpful and just pushed the issue back to the nonexistent manager. By 6 PM, I began calling my bank to dispute the charges, as I still had no room. After five long hours, we finally received a refund, but the ordeal was exhausting. During our wait, we saw other guests leaving with bug bites from apparent bed bugs, and there were visible signs of uncleanliness throughout the property, including empty alcoholic beverages scattered around. I've never experienced such a lack of professionalism and care. Avoid this hotel at all costs!

The rooms have been updated but the rest of the hotel is in dire need. My only complaint about the rooms themselves are the lack of outlets and phone charging access. The rules regarding smoking and vaping were stressed to me upon arrival. However, it's obvious the staff does not care about this rule being abused. The entire hotel reeked! The outdoor grounds needed attention. The pool needs to be replaced and was full of bugs that we complained about and we're told it was already taken care of that morning. The filters did not appear to be working on the pool. We will not be going back to this hotel.

First impression: lobby had some kind of ac issues. Extremely loud and check in took 30 minutes. Spent 2 nights in room 427. Only 1 working elevator. Room appeared to be in need of repairs. Vents filty, curtain broke, balcony door handle broken off, old phone with no cord- strange, but the cockroach really pushed me over the edge. Photos of everything. Reported to front desk. I do not recommend this hotel.

Let me say I have been going to the Aku Tiki since 1980. There have been many remodels and currently the rooms are nice, BUT: 1) The hotel has 2 elevators but only one has been in operation for the last few seasons. My last fall visit when i asked about its repair I was told (on a Saturday) that the repairman was in route. By Tuesday morning nothing was done. I was just told in April 2025 that there are not any plans to get it running. 2) The pool. The website claims a heated pool but no evidence of it. 3) pool area looks nothing like the pics they have posted. There are maybe 25 lounge chairs, with about half of those having some type of damage, and 2 only drink tables that go between chairs. That nice row of tables with umbrellas and chairs between the pool and hotel rooms in their pics? Nonexistent. In the last 2 years we have been to the Aku Tiki several times. Until these shortcomings are addressed, we will not return.

This was a nice simple hotel. Check in was a little crazy but check out was smooth sailing. No frills they recently renovated which was nice as I had read some stories. But overall not may complaints. The door to our balcony was broken so we couldn't enjoy sitting out there in the evening. But the pool area was nice and they had a little tiki bar that was open for happy hour (we didn't get to partake because we had family to meet and places to be). But for what it was worth I cannot complain, especially if you are just passing through. Having direct access to the beach was really nice. They were in the middle of renovations when we went, which meant the gym facilities were closed. But it wasn't the end of the world. Hotel is close to the boardwalk in Daytona (not right on the boardwalk but close enough). The restaurant on site was okay, I think it was a little over priced but the staff was very nice. As I said it is a good place to stay if you are passing through.

This hotel will scam you out of your money. They charged me even though the said I could cancel for free because the elevator was broken and I was on the 4th floor with a baby. I canceled with employee Kristy and stayed elsewhere. She told me in 3 to 5 days I'd be refunded because she did a reversal. After 9 days I have found out from another employee that only the manager can authorize a refund. A manager who is only there from 1-3 pm. I had to stay somewhere else because they had technical difficulties, I paid more to stay somewhere else and am still out $197.10. This hotel has horrible customer service. They do not care about their guests at all.

We have been coming here for years. I do realize they have been hit by a few hurricanes but it's really looking pretty sad. On a positve note, the staff is always really nice and the rooms have been renovated. We did not realize the tiki bar outside had pretty much been blown away. Half of the pool chairs are gone. And a good portion of the ones that remain are broken. Thankfully we were able to get a chair but had to get down there early. The elevator was broken the whole time we were there which was 4 days. Again, thankfully we were put on the first floor so this was not an issue for us but i'm sure it was for some. They have always offered free coffee in the lobby but now it's $3. I'm hoping they recover soon or we sadly may have to find somewhere else to stay.

It was a last minute reservation. Looked great online with good reviews- the lobby was clean and bright. The elevator was not in service so we chose to stay on the first floor- the first room had a moldy smell, with large stains on the carpet. They did change our room which was better but not perfect- the floor of the shower was dirty. There's a list of rules, information which should be updated. "Pool bar" is not in service as stated, they require you not to take towels from the room to use at the pool- they tell you to "get towels pool side"- there were no towels. "Heated "pool is not heated. The handicapped accessible buttons at the doors were not working. And while we were there, the water was scheduled to be shut off for a period of time for sprinkler updates. We ate at the hotel restaurant - the Caesar salad with chicken was good.

good restaurant /bar, friendly staff in the bar. food is great. only 1 elevator works, it broke when i check out monday 2/17/25. had to make 3 trips up/down 5 flights of stairs with my stuff. clean rooms, good cleaning staff. front desk staff is helpful but over whelmed at times.

cockroaches, poop on the toilet upon arrival, one tiny elevator for the whole dump, no pool heat very cold and dirty, no advertised amenities, smells like mold and marijuana. if that isn't bad enough ! The WORST PART was the manager Shamilia Mohamed. Nasty Nasty Thief. would NOT refund our money. and was soooo RUDE i will never ever stay at a best western again. Best Western should be very ashamed of their representation by the manager. ZERO People Skills. ALL She cared about was keeping OUR MONEY. Shamilia Mohamed should be IMMEDIATELY be demoted to housekeeping to scrap the poop off our room toilet that we arrived too. thanks for ruining our family vacation. we had stayed there several times prior though out the last 2 decades. the place is ruined now thanks to owners and management. we will never return. BEWARE !! we checked out with no refund and went to another hotel.

Such a nice hotel with friendly staff and a nice restaurant attached. We had ocean front room on the bottom floor. Itotally recommend it as the sliding door made the ocean so accessible. We were also near the door to the pool. It was clean and roomy.

Pool is non heated since last hurricane, laundry room is useless, only one elevator works and has a expired license of Aug 1 2024, the restaurant is only open till like 10 am, their is no free breakfast, no overnight security anymore, no outside parking lot lights work, the room was very clean though. Also the fire marshal has red signs posted throughout property for over one year saying the fire system is non compliant, so taking your chance staying here

THE WORST BEST WESTERN..... Bad management, big shout out to Shamila whom is very courteous...NOT!!! I was supposed to stay for 2 nights and stayed only one. Asked for refund on second night but was denied due to the checkout time. They rent to construction crews for long term stays and those people treat the hotel like the own the place. Music, loudness, noise in general at 5 am.... Needless to say I didn't feel safe at all... And managements answer, "we can't do anything about it" Bad management, bad customer service....

Overall nice but just average. 2 drink offer was nice as long as you drank Miller Lite draft or well liquor. Should have at least included house wine. Balcony was is a great feature. It helped to watch that your car didn't get towed from their parking lot. They need to do better in that regard. Their guests should not have to worry about their cars being towed. Not a bad stay but too many choices out there.

This has always been our go to hotel every year for years. Clean, great service. Restaurant on premises has great food. And we especially enjoyed happy hour and the complimentary breakfast. Last year we went as always for the Turkey Run. Encountered the hotel being remodeled and no beach. We were not informed before hand. Yet, we understood all the inconveniences. Even the ac not working and workmen coming in and out of the room constantly until 8 pm at night. It never did work. This year we gave it another chance. First, complimentary breakfast gone which was a perk. Happy hour just one day of tickets worth. But that was not what bothered me. There was only one elevator working. Five and ten minute waits. Finally got to our room. Floor not clean. Two towels, two hand towels and two wash clothes…and never got anymore in a three day visit. I asked and they never were brought to us. No one cleaned room, no one took trash . And then a German cockroach ran across the wall. This is not the same place we have spent years coming to and loving it. In fact, I am sad to say this was the last time we will ever stay.

WARNING! MY CAR WAS TOWED! PARKING SCAM. It cost me $225. The hotel staff is working with the towing company to tow your car in order to receive a CASH KICKBACK. You receive a parking pass to put on your dashboard when you check in. The hotel does NOT record your license plate number. The desk agent DID NOT STRESS THE IMPORTANCE of keeping the parking permit on the dash and NO WARNING THAT YOUR CAR WILL BE TOWED. My parking permit was left on the passenger seat. According to the towing company's records, my car was towed 30 minutes after I parked at the hotel for the evening. The desk agent refused to help me.

My experience at the Best Western Ahu tiki inn was damaged as early as the 2nd morning there. It seemed to give the aura of a nice family hotel with a tiki bar for the adults. As early as the beginning of the second morning there I was simply trying to get used to my new environment and my two bedroom queen bedroom, expecting friends and Cousins, who may come stay with me yet, who live in Florida but different parts of Florida is cursed by rude Customer Service at the front desk by almost all of its clerks. I felt like I was being watched and followed, monitored if you will at all times on the ground and leaving the ground. This can be good if you're looking after your clientele as from the point of the best western management/security but by now at this point already I'm feeling as the customer who was stalked by employees and followed by blatently throughout my time there?? I could never figure out what I had done to deserve this rude behavior towards me ! I came by myself hardly drank much alcohol , but enjoy being a people watcher while filling time frames when I could visit my cousins both at the hotel and at their homes in different locations of Florida. It seems as if security was constantly monitoring me specifically to the point of being unable to enjoy my experience away!One early noon I was watching ESPN in the lobby. Near the television was an outlet where I'm charging my phone and texting friends and family. Also while charging my phone im waiting for my cousin to come to town and his daughter from the state of Florida to visit me. Little kids were running in front of me playing and I thought that to be normal but showed fear of me ! I never said a word to any of them. The lobby was right off the swimming pool near the dining area/ bar. I felt as if I was being set up and Forced to sleep with one of the more semi attractive hotel call girls who was also a clerk at the front desk. I enjoy sex with women like the next guy, but I don't pay for it I simply played things down in regards to that kind of issue yet it was never directly implied to me. I was there at the hotel because I did not accept their courtesies of sexual favor. I begin to feel extremely watched by guests of the hotel, as if something has been spread about me that was evil and couldn't figure out why they were venting on me through innocent people who didn't even know me. I expressed early on when I came to the hotel that I had canceled my already established reservation at the Hyatt Place Hotel only an hour prior, because of a hotel under extreme renovations with out notifying my booking specialist at Allegiant Airlines, I wanted a pool and according to my specifications, before while I was in town, I was here to relax and visit with family simply put. Eventually, I found myself staying at this Best Western due to this issue. Some of the time I was with my with family other time It was just to pass time and sight see but the rest of the time was not to be followed, and monitored throughout the hotel and even down on the beach as I was on the phone for a certain period of time. Things became extremely nerve-racking after all of that , even sleeping in my room as did using the shower facilities, but I did in my hotel room. Later after expressing my feelings to my cousins we all felt as if there was a monitoring system or bugs as they call it, keeping track of my behavior in my room, I could not get comfortable in my skin and did not sleep well throughout the stay in Florida. Even driving to and from the hotel from the homes of family and different destinations I felt as if I was being followed by either thugs from the hotel or unmarked law enforcement officers that would never identify themselves. So I tried to enjoy to the best of my ability with my family and friends the remainder of my vacation to Florida and safely made it to my destination back to Michigan. Personally, speaking these tactics of harassment , intimidation and stalking from the hotel management to employees at the front desk should be condemned by myself and other customers who came to stay and pay their hard earned money for relaxation at the Best Western Hotel Chain !! Consumers watch out for yourselves, here while on vacation. To us watcher stay at the best western hotel Ou Tiki

I really had no problems with the Best Western Aku Tiki. Miss Gwen at the front desk was amazing! SO accommodating! The room was recently redone, smelled ultra clean, perfectly fine bathroom with nice walk in shower and hot water with excellent pressure. Room had a very expansive view of the Atlantic Ocean from the roomy balcony. The beds in Best Westerns are always great! The pool here is absolutely HUGE, and it's a wonder how they keep a pool so big so clean. I've never seen a dehumidifier at a BW before, but our room had one and it really helps keep the room comfy because it was still HOT in Daytona. There is also a Winn Dixie and a terrific little fitness center/gym almost right across the street called Greater Fitness. Restaurant on site that looked nice but we didn't eat there. The place really fills up at night, yet had no issues with parking. Also right across the street is a great little IHOP. Would easily stay here again. Grade: a solid A.

Check in was terrible. Took forever with way too many complications. Got overcharged and still isn't straightened out. Had a river on our floor from a malfunctioning air conditioner. The room itself was ok, beds aren't bad. No lights in the outside area so it's dangerous at night. I wouldn't return. Much better accommodations in the area.

We vacation at the Best Western Aku Tiki motel at least twice a year. I personally have been going there since I was a child. I'm now 64 and the motel is in the same well maintained condition. I recommend this motel highly. By the way, it has an Olympic size pool as a bonus. Only down fall for me is the no smoking on premises policy.

This by far the worst Best Western I have ever stayed! The room was covered in ants, I woke up on the first night to see multiple roaches also booked into our room. There was a dehumidifier which required emptying every 4 hours (it beeps when full so wakes you up in the middle of every night to empty). 1 of the 2 lifts was out of service the whole time we were there and the other broke down twice. The free parking is a joke, they give you a slip of paper to place on your dash when parked, this blew off the dash one day as we closed the doors and our rental got towed, this cost us $160 plus $20 for a taxi to get to tow yard, and ruined our plans for that day. The tow driver told us he had told the hotel lots of times that the slips were too small, also mentioned that it is very difficult to see as the parking area is completely dark. What is the point of the hotel taking vehicle and plate details if the tow company doesn't even check with reception before towing.

WARNING DON'T GO HERE!!! The worst experience ever! I booked this hotel for three nights and the bathroom had a dirty shower . The bed was the hardest bed I ever slept on in my life. There was hair on two of my towels. There was water leaking from the refrigerator. There was mold around the door frame outside . There was construction still going on messing with my allergies. I upgraded my room for a better one I hoped for with ocean view but was not like pictures not clean . The worst part is they want even give me my money back and I only stayed one night. There fire alarm system was down also and kept beeping none stop this is very dangerous. The server in the restaurant smelled like straight marijuana serving food got my order wrong mixed my drink up with wrong soda I am sure it's because he was so high. My hamburger was raw had to get it remade. I pray they get better .

Staff did nothing about 3 day, 3 night nonstop, loud, unruly kid disturbing everyone on 4th floor. Towed incorrect vehicles in the middle of the night, and belongings were stolen from vehicles by employees or tow company. Breakfast overpriced. Not enough parking. Multiple Parking spots blocked by storage containers, and unable to loop around lot. Then the WRONG vehicles get towed. Vehicles blocking other vehicles, and cutting off access to parking spots, not towed away. Handicapped guests vehicles were towed out and their belongings stolen from their vehicles, 1 Handicapped guest towed 2 nights in a row. ALL vehicles and tag numbers were registered with front desk, they never made an attempt to contact any guest. Just waited until 1-2am to tow out correctly parked guests. Not enough towels and wash clothes for hotel guests. Only 1 working elevator for all floors and guests to use. Fire alarm system not working (how allowed to stay open???) Multiple guests complaining over 3-4 days, nothing done,nothing.

The hotel is renovated and clean. The staff are friendly and helpful. Especially Sheldon the maintenance guy. The connecting room a little noisy when someone stays next door. Kitchenette was clean and new. But overall very nice hotel and would definitely come back.

1. If you make a reservation through the Best Western website, you won't get a complimentary breakfast at this greedy place. We have never stayed at a Best Western that didn't provide that service as part of the package. 2. You'll be given a slip of paper to put on your car's dashboard when it's parked in the BW lot. Don't screw that process up. When we were checking out, I heard an animated conversation between the front desk clerk and a guest whose car had been towed two nights in a row for a total cost of over $450. Apparently the parking spaces at this place are more valuable than the beds, and possibly more comfortable. 3. The first room (#126) we were given was cavernous, but its size was cancelled by its having an almost complete absence of furniture. If you wanted to sit down, you had a choice of resting on the toilet, the bed, or the floor. There wasn't a chair in sight, which made a sort of bizarre sense because there was no desk in the room either. Have you ever seen a BW room that didn't have a desk? Our second room (#411) was better in that it had a desk and two chairs, but that required the use of an elevator whose speed was measured in millimeters/minute. 4. On arrival, we foolishly agreed to staying a second night without having at least seen the condition of the rooms (see above paragraphs). We were not told, of course, that our stay was non-cancellable, or that the rate would increase by almost $50. When we attempted to check out the following morning, we were advised that our credit card would be billed for both nights. The manager was, as is usual in such matters, unavailable to hear my complaint about this grotesque breach of contract, so I advised the front desk clerk that if I were actually billed for the second night, I would 1) file a dispute claim with my credit card company and 2) write a TripAdvisor review cautioning other travelers to avoid this dump as if it were the site of everything that is unholy in Daytona. Occasionally, when an idiotic manager really succeeds in pissing me off, I tell them that my son-in-law is the director of franchise operations for Best Western and that unless they can manage to see things my way, I'll have inspectors from the corporate office in Phoenix crawling up their descending colon for the next three years. But this doesn't warrant that, and although they actually are trying to bill me now for the second night, I've already filed a fraud claim with Visa. I've never lost one of the stupid fights, and I won't lose this one either. But take my advice: Save yourself the trouble of all this and just stay at a better place. Daytona is riddled with them.

Great time. A little renovation with daytime noise but over all excellent. Everyone friendly. The pool temp was so refreshing with the perfect temperature. Met many other families traveling. Many of us gathered in the evening for cocktails and conversation.

This was a disappointment! The hotel was very rundown and the staff was not very helpful. It stated that they had newly renovated rooms, but said nothing about the fact that it was under construction. Very noisy and paint odors in the hallways.

They tow your car away if you forget to put your parking pass in the window in the middle of the night. Costs $160 cash to get your car back. Awful experience. Elevator is out of order as is the ice machine on the 1st floor. Hotel is under renovation.

AWFUL... we had NO POWER in half of our room... the bathroom had power, but the rest of the room including the TV, docking charging station, bedside and floor lamp had no power due a breaker that tripped REPEATEDLY. Maintenance actually tried to DUCT TAPE the breaker... which of course DOES NOT WORK. There was only one working elevator and IT died 3 days before we left, stranding us and others on the 5th floor and my disabled husband had to hobble down 5 flights of stairs. The ceiling leaked in the main access to the dining room and they had a trash can under it to catch the water. NO POOL TOWELS were ever available unless you went to the front desk and begged for some. The staff was very pleasant and did their absolute best, but they are short staffed. We had our entire family there for 13 days , totaling more than $5K.... VERY DISSAPOINTED. We've been coming to this hotel for 15 years and it's really sad to see the decline in the premises and that they knowingly put people on the 5th floor knowing that there was a power issue in many of the rooms. By the time they moved us to another room when the elevator died, we only had 2 days left there. WE WILL NOT BE BACK TO AKU TIKI INN.

My family had a great experience. Staff friendly, professional. Cleaning around the clock. The restaurant & tiki bar had many selections for all meals at a good value. Von in the restaurant was great and friendly. Best value on beach Great!

In years past we always stayed at the Best Western Castillo Del Sol in Ormond Beach but earlier this year they were sold to the Hilton chain and renamed the "Spark". Since I am very partial to staying at Best Western hotels when I am on trips my wife and I chose the Best Western Aku Tiki Inn down in Daytona Beach Shores. Though we have been to Daytona Beach over two dozen times this was the first time staying at this particular hotel. We did not regret our choice as this hotel was really nice in the layout of the grounds, the amenities and the rooms. The staff was also super nice and polite and always willing to do what it took to help you with questions or issues. And the rooms were CLEAN in all aspects!! There were some minor quirks that if corrected could have made the rooms a little better but they were nothing that couldn't be worked around. #1 was there is no electrical outlets in the kitchenette area that you could plug the coffee maker into. The main one was behind the refrigerator and you would have to muscle that out of the way to use it, plus the coffee maker cord was too short to reach anywhere except by being on top of the Fridge. Pretty inconvenient for shorter people. There was a second outlet but it was up inside a cabinet over the stove that the microwave was plugged into. If a guest brings along a extension cord that should rectify that issue though. As it was my wife had to take the coffee maker into the bathroom and use the outlet there for her morning go-go juice. A second quirk was the beds are set up on some kind of platforms that the edge sticks out 6-7 inches beyond the mattress sides and if you are not careful when walking around the corners you can easily bark your shin on them. It took me two times of that happening to learn to give the corners a wide berth. Final quirk was only one of the two elevators was working which made it slow going at times going to and from your room. Breakfast no longer being included in the room rate was also disappointing but not that big a deal to us anyway. Overall we enjoyed our stay there immensely and will be using that hotel again on future trips to Daytona Beach.

This was our third time staying at this property in the last 5 years. There were some new pros and new cons this go around. This hotel isn't bad, and I would consider staying there again, but it has so much more potential that could be leveraged to make it truly an outstanding experience. New Pros: The rooms and hallways have been nicely renovated with new flooring, new furniture, new interior doors, and new kitchenette appliances. New Cons: Reconstruction to the grounds near the beach continues in the wake of 2022 hurricane damage. There's a brand new seawall in front of the entire property, and the ground is level again, but the grounds in general that used to be so beautiful have been let go. Part of the parking lot that had fallen in from the hurricane damage was being repaired during our visit. This made it difficult to find a convenient parking space at times. Fire systems were malfunctioning and notices had been placed by the city at each lobby entrance (see attached photo for details). Typically only one person at a time was seen at the front desk, which often caused a backup. Although this property advertises itself as 100% smoke-free and makes customers sign a form stating they won't smoke, we smelled and saw people smoking routinely. On the first night, it smelled a bit like marijuana in the hallway and even in our room. Other Pros: Room sizes are nice. Great view from the "ocean view" rooms (every room has some sort of ocean view). The location is easily accessible from Daytona Beach and Port Orange as it is in Daytona Beach Shores. There's a Winn Dixie, 7 Eleven, and Surf Style store right across the street. Other Cons: We were given the wrong room number upon check-in: we went to that room only to discover that the room was already occupied! I had to go back down to the lobby to be told that I was given the wrong room. The day we arrived, there were no luggage carts available, so we had to make about 6 trips to/from the car to unload. We never saw any carts available until at least the next afternoon. Only 1 elevator works, so sometimes you have to wait a while or take the stairs. The hotel does NOT include free breakfast as they did during our 2019 visit. The food prices for the attached Trader's Restaurant are pretty steep for what you get. The room lacked enough electrical outlets. We had to take turns plugging things in. In the bathroom sink, the hot water and cold water were reversed. Room service was hit or miss. A few times, we had to catch a member of housekeeping staff to ask for a refresh of towels and other items because our room had not been serviced that day. One of those days we were only out of the room for about 3 hours during the day, so I can understand it that day, but the other days we were out of the room longer and only once was our room fully serviced.

Only one of the two elevators are working right now (big pain if you're on the 5th floor). 1/4 of the parking lot is unusable at the moment. The rooms have all been renovated and are very nice. Check in was very slow due to only one desk clerk.

Hotel was clean staff was helpful. Only problem second elevator was not in use. Close to beach still doing repairs. Parking lot still needed work had work equipment blocking some stops.

Perfect location with lovely ocean views. We have stayed here three times now. The price was a little higher this time and the time of year could have been better to help but aau volleyball chose. The rooms are clean and updated. I love the tiny porch that overlooks the beach. The hotel is at an angle to give better views to more rooms. The pool is nice. The room has a dehumidifier that is a good thing but it fills fast and you have to empty. Its needed though. The beds are really comfortable. Cant complain on location. Grocery and dining within walking distance. Parking lot is a little difficult to navigate but always found a spot.

Food and restaurant service definitely below previous visits.. Fitness Room Closed! Had to empty room "stand alone" dehumidifier for proper functioning of AC. Not aware of other Hotels that necessitate this action by guests. Although I reserved a room with a kitchenette, had to request dishes, etc.which were delivered and put in empty drawers...Not terribly sanitary by any means! The pool area is Very nice & access to the beach is good.

Staff was friendly and very helpful with anything you ask them. Room was very clean. You will not be disappointed.

The staff was fantastic! I did not have a single encounter with any of the staff that was anything other than wonderful. However, there were things that mean we will likely not be back on our next Daytona trip. The refrigerator was not a refrigerator. It was a beverage cooler, which is not food safe. Beverage coolers have a max cooling ability of 40° and I seriously doubt that the one in our room was able to reach 40° as none of our drinks ever got really cold. We had to throw away most of the food we brought with us as it was unsafe to eat. Also, there was an open hole in the wall where some sort of receptacle used to be that could be fixed with a 75¢ blank plate. Having to empty a dehumidifier twice a day to keep the room comfortable was not in the listing, either. There's only a 3" clearance between the toilet and door, so dancing around to use the toilet with the door closed or get to the shower was frustrating. The water pressure was closer to a rain shower than a standard shower. The rooms were very clean, we found the beds to be comfortable, and the staff was great.

They have remodeled 80% and it is better. Still need grass out back but def better than before. No free breakfast anymore so plan accordingly. But they do have coffee with flavored creamers. Staff as usual is friendly and nice. 2 free drinks per night

Restful visit and quiet. Easy parking. Excellent staff Food good nice laundromat. Great place for a quick getaway

Room was great all been remodel. The room with kitchenet has nothing to cook with the manager is not friendly at all. Make sure when you book they put in the notes if you need a specific room.

We have stayed at this property several times in the past, but had started going to the Caribbean this past several years. Memorial Day we decided to book a trip with our grandkids to Aku Tiki Inn. After reading the reviews I started having second thoughts along with many concerns. We threw caution to the wind and came anyway. We arrived yesterday and are here til Friday, June 7th. Room 318 has a wonderful view of the ocean and the pool. An in room fridge and a microwave. I am so thankful we didn't listen and came anyway. Not only was the price unbelievable for an ocean front hotel, the entire property has been remodeled and is beautiful. I read the pool was dirty and the pool area. Although there is some sand in the bottom of the pool, there is sand everywhere! The pool water is clean, the area around the pool is immaculate and had someone tending to it all day. The hotel is nicely appointed, the room is clean and in great condition. The staff have all been courteous, helpful and down right awesome! Don't listen to the negative reviews. This property is worth your time and a great value!

We booked a trip to go to a music festival and decided to stay at this hotel. We checked in on 05/07/24. Went to the pool, out for dinner and when we tried to get some sleep (after an exhausting day of traveling), our bed sheets were not clean. There were multiple red stains on the sheets. We went to the front desk right away around 10pm and she said she would offer us new sheets but there was no one able to come and change them for us. So my fiancé was stripping the beds and remade them. We brought the dirty sheets down and the front desk worker wouldn't touch them. Now Friday, we are there two days and we decided to shower. Our towels were dirty, stained. Not clean. I went to the bathroom & there were ANTS all over the counter. Not 1 or 2 but 30-40 ants. Crawling all over our belongings, ruining my face creams and moisturizers, crawling on our toothbrushes. I immediately told the front desk of both issues that evening and was told a manager would be in Saturday at 8am. I come to the front desk at 8am and was told no manager was available & they didn't have any rooms to move us to. Said a manager would be in at 4pm. Checked back then and surprise, no manager is there. Everyday of our stay I went to the front desk for a manager and everyday was told they were not there. We checked out on 05/13/24 and still no response from a manager despite them taking our contact information so they could call us. The only person to contact us and hear what happened was Jim the Director of Sales. We ran into him on the way to check out. Told him what happened, he said he would contact a manager and get them in contact with us. From May 10th until today, I have called daily as Jim told me to do, to ask for a manager and there is not ever one available. I have called at least 3x a day for 10+ days. Still no contact from a manager. Then we were offered a “refund” by Jim on 05/16/24 of less than 7% of what we paid in total. (This didn't even cover the cost of me replacing my items the ants ruined.) Jim said he would contact the manager and get back to me as I was not happy with that slap in the face offer. No contact was made until I finally got ahold of him today 05/21/24 and he told me I am just going to have to keep calling until I get in contact with a manager. Such POOR customer service. I still have yet to hear a word from a manager of this property.

Poor hot water pressure . Pool and pool are dirty . Parking lot was atrocious. Poor service in bar and restaurant. Would not stay there again

Went to the restaurant at 8pm. They close at 10pm. Took 25 mins to get someone to take my drink order. By time they took my food order they packed it "togo" gave me no silverware or napkins with my food to eat in my room with my 4 children. Worst experience. Will never go there again.

Changed rooms 3 times in 24 hours due to broken lock on sliding glass door, tons of garbage outside door of room (dumpsters were overflowing and right by our outside door), filthy dirty bathroom. The person at the front desk tried to help the situation but she just couldn't do everything to make sure the rooms were clean, the door was fixed, etc. Terrible experience.

We have booked about 5 different accommodations in Daytona so far. Here we had the best experience. Beach access Free happy hour drinks

So very sad to report this hotel has declined significantly over the last 30 years that we have been coming on vacation to Daytona Beach. we have noticed it over the last 5 years and have been thinking of moving but always wanted to give it another chance. NO MORE While the few staff they have are absolutely wonderful, the management seems oblivious to the numerous deficiencies and complaints with the hotel in their charge. To name a few: Our kitchenette room has no kitchen, washer/dryers don't work, pool is not heated, fire alarm system is out of order, handicapped doors not working, overflowing dumpsters sitting in the parking lot, backed up sewage in rooms coming through the floors, fitness room is not functional, ice machines/vending not functional on floors, newly renovated rooms and bathrooms poorly constructed (leaks, limited lighting in bathrooms, stains/glue on shower stalls, etc). So very sad this will be our last time here!

I had a great breakfast there with better than excellent service from Lauren I had driven by this place several times and i've never been there before I was pleasantly surprised not only with the service but the food was great too,definitely coming back.

Stayed for 2 nights. Had a newly remodeled ocean front room that directly faced beach. The bed was comfortable and everything was very clean! No breakfast included but you can get free coffee/tea & Juice ant the tiki restaurant. We walked to ihop across the street. Some parts are dated but they are remodeling. The construction noise starts at 9am, we were on the 4th floor and heard it. The pool area and tiki bar are dated but overall everything is clean and staff is friendly.

We had lunch at the restaurant and enjoyed it, efficient and friendly service from Lauren, I would recommend if you want a nice spot on the beach. I'm not sure why I have to write such a long review for Tripadvisor to accept it? Anyway, if you're in Daytona, I recommend.

For the money charged because of the Daytona Race you would expect it to be great! We had problems arise during check-in because of a misunderstanding and not clear communication. The restaurant and bar were very good.Some staff and the manager were rude and not owning that it could have been handled differently!

My stay, to say the least, was not enjoyable. There was a strong odor that seemed like sewage or something in the hallway outside of my room as well as inside my room when I arrived. I had reported it at to the front desk. Noise of constant banging and the sound of a drill could be heard the next morning making it difficult to sleep. Ice machines were not working. Did not get maid service. I ended up changing rooms due to the smell, but unfortunately the odor was even more prevalent in the new room. I wanted to go out on the balcony to watch the sunrise before checking out, but the patio door would not open. I will not be staying at the Best Western Aku Tiki again. Last year I had a bad experience as well. Thought I would give the hotel another try, but I was wrong. I will not be recommending this hotel in the future.

Do not go to this hotel, two weeks before the Daytona 500 they cancel my hotel room claiming renovation. Ive had this reservation booked for 9 months, spent thousands on flights, Daytona 500 tickets and time off. Manager was pissed because people have called upset. Also he was pissed because i had looked at my best western account and noticed it was canceled with no communication from them at all. A real manager would have known time management on reno and get another compnay in to help out or notify guests a long time ago. You dont do this to people when thousands of been spent to get there and then you dont even call them. A solution should have been figured out last month. Now to get a hotel room will cost double the amount of money. People need to take responsibility for their actions, you dont do this to people. Hundreds will be affected and owners might want to make things right or lawsuits im sure will come in. They knew that reno may not have been done according to management, yet they allowed rooms to be rented. at least the owner should have called other hotels and asked if them to at least give the same rates to displaced guests.

DON'T BOOK HERE EVER!!! RIP-OFF ARTISTS! I have stayed at at least 8 hotels in Daytona Beach, and this one is by far the worst. Not even close. Find a different place. This is the absolute worst hotel experience I have ever had in my life, with the absolute rudest employee. I am out $118.80 that was charged to my credit card and I didn't even stay there. We were not allowed to check in on our reservation date, yet they think they can charge for a room they could not provide on the day of our arrival. When I called them today to inquire about the charge, they hung up on me. Here is what happened. I booked a room for a 6-day stay in early December. On the day of arrival on 12/22, I went to check-in and the Front Desk clerk said she could not check us in because the place had no water. No water? She was very polite and apologized. I asked her what the problem was. She said she didn't know. I asked her how long it would be before they had water. She said she didn't know. I asked her if all of Daytona had a water main break or something? She apologized and said she didn't know. All she knew is that she was told that she was not allowed to check people in because they did not have WATER. This wasn't good. She had absolutely no estimate of when we would be able to check us in. In the meantime, we had just driven all night from PA without any sleep, arriving in Daytona around 4 p.m. We were relying upon our reservation at Best Western Aku Tiki Inn so that we could get some much needed sleep. She was very polite and apologized on behalf of the hotel. I asked her if we could cancel. She said yes, she could cancel the reservation. I verified a second and third time that she could cancel, and she said yes. She said maybe if we headed towards Ormond Beach, we may be able to find a hotel with water. Again, she had no idea of what their problem was or if it was something in all of Daytona. She simply didn't know. She cancelled the room, and we left. It was a very pleasant encounter and I was okay with everything even though we had to take the time to find another place to stay in Daytona. The charges for the first night were still on my credit card as pending. That's not unusual. Sometimes it takes a few days before a cancelled transaction to resolve. Then four (4) days later I looked at my credit card statement online and saw that the entire amount of $118.80 had been charged to my card. I called the Best Western Tiki Inn to inquire about the charge and them know that the clerk I met in person on 12/22 had assured us that she would cancel the room without any penalty. If she said it was an hour delay (or whatever), I would have waited. On 12/22 the Best Western Tiki Inn did NOT HAVE WATER and no ETA of when they could check us in, or even if they could check us in at all. The employee who answered their phone at 10:43 a.m. on 12/27/2023 said it wasn't their fault they could not check us in, and that their employee gave me bad information on that day. WHAT? She said the $118.80 was a valid charge, even though they could not provide the room. BS! It's not my fault YOUR OWN EMPLOYEE did not have the proper information about your facility failure, and turned us away. No room at the inn so to say. So she hung up on me! She never offered a coupon for another night's stay on a different date, no refund, no nothing. The morale of the story is: DO NOT BOOK A RESERVATION at BEST WESTERN TIKI INN in Daytona under any circumstance. In the meantime, we are still in Daytona at a different hotel where the service and staff is great. We roasted Smores over a fire pit last night. We plan to be in Daytona for another 6 weeks. We will be booking more rooms. I was able to easily book a night at a different hotel on the night of 12/22, and we were able to get checked into a room that night after our 14-hour all night drive from PA. I just filed a dispute with my credit card company, Francisco at the credit card company was very understanding and assured me they will take care of it as we know our rights. It is not my fault Best Western Aku Tiki Inn turned us away on 12/22. Water is fundamental to life. This hotel needs to get their facility issues under control, improve communication between their building maintenance crew and their customer facing personnel, and additional training for their customer service personnel. Whoever answered the phone at 10:43 a.m. on 12/27/2023 needs to find a new job where she does not have a customer facing role.

There was terrible weather so we had to cancel. They assured me that because of the weather that they would not charge for the rooms. I have tried to reach out several times to the local manager and they will not even return my call. I will never use another best western again

The property is under "renovations", and the debris from the renovations is still in the parking lot. Unlike what the best western website claims, there are NO ammeneties, other than internet and the pool. The TV's are not working. The resturant is only open part of the time. There is the odor and noise of construction almost constantly. I was told to park in the lines between van accessible handicap spaces, because there was no other space to park at in the parking lot. I reached out to Best Western customer service, and was told the manager of the hotel would contact me. 4 days later, I'm still waiting on that contact to happen. I would recommend any other hotel in this area, even those that rent their rooms by the hour to streetwalkers rather than this hotel. DO NOT STAY HERE!!!

We arrived at 3:00 pm on a Friday. We took the elevator to the 5th floor, within 30 seconds the elevator abruptly stopped. We realized we were stuck between the 2nd and 3rd floor. We sounded the alarm 3 - 4 times before we received any repones, mind you its 80-85 degrees in this elevator. The hotel had to call the Daytona Beach Shores fire dept to extricate us from the elevator. Long story short, we were stuck in the elevator for 33 mins, WE HAD TO JUMP DOWN FROM THE 3RD FLOOR TO THE 2ND FLOOR TO GET OUT. THE ONLY person that asked us how we were doing was the fire dept, NOBODY from the Best Western staff asked us how we were, was there anything they could do for us, I.E. complimentary stay.... complimentary drinks....etc. discount on our stay...... NOTHING!

No Beach access from front of hotel. Must walk 2 miles round trip to enter at a public site. This was the reason we like to stay on the beach. Relax-lay out-stroll. The fact that nothing was stated on the booking site was a Huge disappointment.

My son and I were hoping to have a fun and stress free mini vacation. However this hotels smell and noise gave me and excruciating headache. We had to checkout within two hours of checking in. I lost out on a lot of money because I had rental car for five days and traveled 12 hours to get there and couldn't rest. The elevator and hallway was hot and stuffy. My allergies went off the chart due to construction

The hotel is under renovation, and the beach access is closed (we knew that going in.) There is no free breakfast. Ocean view doesn't mean you can actually see more than a small strip of the ocean unless you're above the ground floor. Renovation work began at 8:00 am or earlier, so don't plan on sleeping in. The staff is all friendly, and the room was clean. However, all of our clothes were damp by the 2nd morning, even though we kept the sliding door closed and the ac on the whole time. There is no cable tv in the room, a Roku is provided, but if you don't have experience with a streaming device, you'd be very confused. The wifi signal wasn't that good, and we gave up trying to watch tv the second night due to the constant buffering. Overall, if you just need a clean room to sleep and shower in, and maybe use the pool, it's ok.

Did not enjoy at all. Noisy construction immediately overhead all day inc. weekend, bad odor causing headaches, couldn't leave fast enough. They also charged us double & didn't offer even a tax refund

We've stayed at Aku Tiki in the past and always have a wonderful time, however the hotel has damage from the hurricane, therefore it is under renovation and does not have beach access. This would be understandable IF it was announced prior to checking in. I know it will return to being a great place to stay when the renovations are complete!

Property renovations and repairs are not clearly stated during booking process. Please check before you go. As stated before I have stayed at this property multiple times and always gave it 5 stars. We are locals that come for staycations. My understanding that there are extensive plans for improvements. My hope is that the property returns to its former glory! Great destination for family, couples when fully operational and is south of the chaos in Daytona . The price has creeped up as with everything over the years. Great on site restaurant, Tiki Bar and outstanding staff.

Best pool on the beach, just clean it daily. Make this awesome place more attractive and do what needs to be done to keep present guests. Great beach views and tiki bar is a keeper. The new remodeled 5th floor looks amazing, can't wait until it's all complete. Thanks for the memories.

The motel was trying to get over the hurricane. There was no ocean access except for down the road. The elevator was broke and the fitness room closed. The TV was only roku and it wasn't even plugged up. I didn't have room service the whole 3 days that I was there and after asking for clean towels I had to go searching for the housekeeper to get clean towels. Plus my reservation was incorrect. There were a lot of beautiful motels on the strip. I chose the wrong one.

Not good - needed too many repairs due to hurricane damage but did not give a reduced rate- no beach access - ice machine not working - no cable/TV - broken chairs & tables around the property- the view from our room was great & the DJ on Saturday was very entertaining- paid $266.31 per night which was way too high for a hotel room with so many problems - I hope they can get things fixed in the future

The positives----The general manager,Maria was very professional and honest and she should get another managerial position at a motel that looks like the one in the photo.The front desk people were very nice and helpful.The housekeepers were very nice and helpful. The negatives --The motel was a disaster that should be leveled and rebuilt. No working elevator. No beach access or access BEACH at risking your life. Television access was pathetic at best. I AM VERY CERTAIN THAT THE FRONT DESK PEOPLE WERE SPECIFICALLY TRAINED TO USE" IF THEY DO NOT ASK ABOUT THE ELEVATOR,BEING INOPERABLE AND BEACH ACCESS DO NOT TELL OR DO NOT VOLUNTEER THE INFORMATION". I HAVE BEEN COMING HERE FOR 10 YEARS AND FOR THE MOST PART VERY PLEASED. THE ROOM WAS,AT BEST ,A 50 DOLLAR A NIGHT ROOM. My wife and Iwill not return to the best western aku tiki inn motel. Do yourselves a favor and book elsewhere and ask questions about all things that are mentioned above.

This oceanfront hotel has NO BEACH ACCESS and didn't care to let anyone know until check-in. NO WORKING ELEVATORS and don't know how that can be ADA Compliant. Rooms smell even with de-humidifiers everyone. Desk clerks give differing answers to questions. I have been going here for 50 years and can't ever imagine going back. It was SUCH A JOKE.

Pros: very friendly staff and housekeeping. Most of them are Jamaica and they are pretty cool people. Location to the beach was excellent although direct access is blocked off because of the hurricanes from 2022. Cons: The Wi-Fi was atrocious, especially at night, when all of the other rooms are trying to use it. It was abysmally slow. Words cannot describe our frustration with it. It went on all night long and into the morning hours. The shower water pressure was very low for a hotel. The ice machine in the hallway didn't work so you had to walk around to the restaurant to get it. Elevator is out of order. No direct beach access because of the damage from two hurricanes in 2022. We were asked to wear blue wristbands to identify ourselves as residents of that hotel, but we never did. I didn't see anyone else with them either. I could go on.

We love this place and location, but it has been a year since the storm damage part of the hotel and there's no access to the beach, hallways are hot and humid. Rooms need fresh coat of paint and walls and roofs need to be fixed. The value is poor considering that there's a lot of things that need to be fox or improved. No complains in services but hotel now is like less than average to my personal preference.

Half of the hotel is under reconstruction. The receptionist was totally unpolite. Equipment (TV set, iron, power outlets) were not working and needed replacement. Everything is poor in this hotel. The only positive thing was the sunny weather and warm ocean.

I have stayed here 2 times before. Was very disappointed with my stay this time. First off, I did not get the room that I had wanted, then there was no cable TV, no hot water for bathing one morning, banging and loud noises from men working from 0900 to 2200 and part of the ceiling material fell while I was sleeping. Luckily the ceiling material did not fall on top of me. Not a relaxing, enjoyable stay. Unfortunately no beach access due to hurricane.

STEER CLEAR. Front desk staff was very kind. Heavy perfumed scent upon entering the lobby. Rundown. Dirty. Sticky, filthy rugs. Musty odor in room. Dusty bathroom vent that had not been cleaned in what looked like months. Fitness center was closed. Under construction. No beach access. Parking lot a disaster. Not all elevators working. Cleaning crew came 5:30 PM on a Sunday! Out of quite a few “sides” for breakfast I was told they only had grits or home fries as sides. I could not leave for another property bc there was an event in the area I was attending and literally everything I'm the area was sold out. I tried! I didn't speak up there bc I was afraid they're ask me to leave if I was not happy and there was nowhere else to stay. I complained when I came home. Manager refused a refund bc I didn't say anything there. Look at all the reviews here. She tell everyone she will fix things and clearly she's addressed nothing. I will be disputing these charges with my credit card company. I have pictures to back up my complaints. (Those are my socks after walking only in the room).

This was a perfect place for us even if they are in the process of fixing several problems they had with the recent double Hurricanes - Ian closely followed by Nicole that caused many problems for several other facilities along the coast as well. The Internet at Aku Tiki was not dependable and they are currently on a list to repair it, and the nice flat-screen TV in the rooms were not functional at all. There were workers fixing shingles on the roof. There were sheets of heavy cardboard covering several floors. You could see spots on a few of the walls about the pool and in some of the balconies that were being repaired. The beach was not accessible because of the storms. BUT the staff was wonderful and our time there was exactly what we needed - a quiet place to be for 5 days and 4 nights before we moved on. The huge pool was beautiful and on warm days people were enjoying it. There were laundry facilities near the pool but we chose to use a nearby Laundromat near the close-by Winn-Dixie where we shopped. We ordered in a Pizza from a near-by place recommended by the front desk and had plenty to eat using the microwave and small refrigerator. Everyday we enjoyed a “happy hour” in the onsite restaurant/bar with a choice of two complimentary. People were enjoying the food there) but we ate in our room. The TV in the bar was working for people who wanted to see the ball games. They upgraded us to a very nice, very clean room with a small fridge and a microwave and we had two very comfortable queen-size beds and a nice tub with a shower which we prefer over the huge tubs in many condos that take a very long time to fill and are waste-full of water and hard for me to get out of. The hot water was always hot without waiting for a long time. We enjoyed the small balcony overlooking the pool and ocean view (especially at the beautiful sunrise). We could tune in local and national news on our cellphones and enjoy a couple favorite DVDs we brought and some favorite Netflick movies we had recorded that worked on our lap top. We got some work accomplished, went to our online church service on Sunday, had a ZOOM meeting, and even enjoyed some reading. For what we needed and wanted, we'd give them a perfect 10. So ignore any recent low ratings, show a little understanding of the difficulties they have had to deal with, and consider another stay. We would.

Our family stayed at the Aku Tiki Inn around Christmas and loved it. The hotel is very clean. The pool is beautiful. The views of the ocean are beautiful as well. It is in a great location and quiet. We enjoyed being away from the main Daytona beach hub while still being just moments away from it. The location was perfect with plenty of restaurants, grocery stores, and convenience stores within walking distance.

The hotel is very old and was affected by the storm in November. Some amenities are not available now from the time we booked and we weren't notified of this before arrival. There was new paint throughout the hallways but it was done very sloppy and many rooms are not even available at this time.

Visited this resort the first weekend of December 2022. While I understand the hurricanes caused some damage (Beach closed due to damage, some water damage in hotel I assume was from hurricane) this resort is missing some major upkeep and needs a renovation big time. A few things I noticed are 1-carpets are old and dirty. 2-multiple items broken. Ice machines down, elevator went crazy when I tried to use, laundry wasn't working properly, entire fitness room was out of order. 3-Basics are not met. They had 4 towels stocked in the morning for the shared pool. These towels were not much bigger than a hand towel. We asked for our room to be made over (new towels as they only stocked 2 in our room and only 1 wash cloth). They skipped the room multiple times as we went back a few times, and this wasn't done until after 5pm. 4-tons of wear and tear not being taken care of. The fridge is old and rusting, the stove was warped, sloppy paint jobs in the hallways. I finally left a day early because this place was so bad.

can not believe all the Great Reviews....anyone who walks into this dump is immediately able to smell the cigarettes and pot....place is filthy, beds not made, hair in tubs, toilets dirty, rooms smell like mold, towels dirty...this place needs fumigated to get rid of the bed bugs

Sent a group for business purposes; had to check out early due to construction currently going on on the 4th and 5th floors. Not only will they not refund us for the night the group could not stay. Several of us did not receive correct receipts so now we cannot submit our expense reports!! The front desk Manager is does not seem to understand that the receipts are not properly itemizes and good luck trying to reach anyone else. Just a complete mess. Do yourself a favor and go Elsewhere!

Nice hotel overall. They gave 2 free drinks for each night, had a DJ by the pool Friday & Saturday, full size fridge/freezer and a little stove which was convenient. Would've loved a hot tub since the weather was a bit cool.

The website said that their pool would be heated. It was not (and there is no hot tub either— wasn't expected, but would have made up for a cold pool in October). When we couldn't go in the pool, we figured we'd try the fitness room. Also a no, as it wasn't open at any point during our stay. Hard beds completed the poor experience.

I love this place because even though your in the shores it feel like your on a little tropical island with the pool and trees and tiki bar the staff is always super nice and accommodating rooms are always clean and tidy I will definitely be returning

Been coming annually for 7 years with friends. Great facility. Love the pool as it is good for lap swimming. Good conference facilities that we used in the past. Staff is friendly, helpful and responsive.

Gotta say for the price we paid, not much more to be expected. The rooms would probably need a little update, we didn't have pillows as they just gave us some kind of cushions you would use for decorating a couch. The room was clean overall, the bathroom was outdated a bit but nothing out of the ordinary for a hotel at this price range. The staff was alright, pool area is very good and the location can't be beat. If you want something more on the high end then this would be a pass, if you are looking for a good place to stay for as cheap as you can get, this is it.

we stayed with them every year for our family vacation which should rate some honor as a regular customer. We had an emergency situation at home and had to leave a day early. As soon as we found out I went to the front desk and told the nice lady we would have to leave the next morning, she said she understood and assured me we would not be charger for the last day. we always rented the best rooms this place had and always tried to be a very good customer. not only did we lose a day of our vacation and had to come home to an electoral catastrophe that cost us a chunk and motel management made us pay for a night we weren't there. its just not right they should show some honor to their good customers

This resort was clean and well kept. The staff were amazing from the front desk, to maintenance, to the restaurant/bar staff. We didn't need much, but when we did they found what we needed right then. The pool was very nice.

Traveled with 2 friends. The pool area was excellent, the location was perfect, and the rooms were clean, but could definitely use an update though. For a stay that was under $90...I was satisfied overall.

I just spent a long weekend with family at the Best Western Aku Tiki Inn. We had a wonderful time at this ocean front resort! The pool was perfect with an outdoor bar that had a DJ on Friday and Saturday night. We had a balcony with and ocean few that was very relaxing. We ate several meals at the hotel restaurant that was very good also. The best part of our stay was the hotel manager Charles. He was always ready to make our stay smooth and enjoyable!

We made an impromptu decision to stay at Daytona Beach and we had stayed at Aku Tiki previously and knew right away we wanted to stay there again if there was a room available. Everything was just so easy and the staff has always been so nice and helpful. The view and pool were incredible!

I have been here 6 out of the past 7 years. The pool, atmosphere, and location are great. This place has alot of character. We came here initially for the large kiddie pool and great breakfast but my kids are grown now and they dont have that awesome breakfast buffet anymore. Wish they at least had complimentary coffee for breakfast. The internet was not good especially with two 9 year olds. The regular price for the rooms are ridiculous. Would probably come back again but will be looking at other options first.

Parking was free, polite customer service, hotel waa clean but very dated. Nice onsite restaurant, swimming pool was lovely with a view of the sea. Hotel right on sea so room view was a side sea view. Security monitor car park walking around all night, car pulling on and off throughout night so waa disturbing at times.

I had an ocean front room with a balcony for three nights. The hotel room was as advertised. The ocean view was absolutely magnificent! The outdoor pool was as advertised and the hotel is clean. This area of the beach is clean and not crowded. The grounds are well groomed. 7 Eleven, IHOP and a grocery market are across the street from the hotel.

When I checked in the toilets weren't working they left us in that room for 26 hours like that and then they moved us to pool view and didn't even recompénsate us for our original room which was ocean front and on top of that the staff was very rude and unprofessional also the security guard closed our umbrella will raining on our personal belongings and our electronics with no regards of our property getting wet or ruined,That is definitely the worst experience I've had in a hotel

The oceanfront rooms are in dire need of repair & an upgrade. The only way I can describe the bathroom is a WaWa bathroom is nicer than the bathrooms in the oceanfront, $300/night rooms. There was a huge hole in the wall by the door to the room. The way the room is set near the beach access is amazing & it is right on the water pretty much so the view is amazing & the walk is perfection to get on the beach. But the rooms need upgraded something fierce.

I had such a horrible experience with this Best Western inn. I booked this because they had such a high rating. I was excited because I got a room with a view of the beach. However, upon when I got to the room, We saw the room was full of molds. My friend tried to tough it out but started to get hives. I went to the receptionist and was given another room. The receptionist said something like “I know there are some milds but I hope this is better.” Referring to the new room..it was not better..we immediately checked out and told the receptionist that we would be requesting for a refund..i requested for a refund but was denied because I did not cancel ahead of time..uhmmm, i did not think they would have molds in the room. Had I known, I would have canceled ahead of time.I do not understand how they could allow this to happen. Molds are dangerous to the health.

Loved staying here. The pool is great. Went to the bar to hangout and the bartender Bobbi was very nice and friendly. She was very professional when helping customers, even those who were not complying with restaurant/bar rules of having on a shirt and what not. I appreciate her professionalism in handling matters.

This hotel definitely has location going for it. Great pool area and access to the beach. The room was clean. There have been some updates, but this place needs an overhaul. For example, bathtub chipping and lamps that didn't work. The staff was pleasant and accommodating. I wouldn't say it was an uncomfortable stay, but it definitely is not high end. Not as polished as the pictures displayed online.

Me and my family have been visiting Aku Tiki annually for many years. We have always had a great time visiting the spacious pool, the basketball court, trader's restaurant and having close beach access has been a huge plus. Never really any complaints… that is until this year. I'm not sure what has changed, but it's enough that the new exterior paint and designs aren't enough to save it. Breakfast used to be included and since covid has hit they have used it as an advantage of charging a minimum of $12 a plate for breakfast. Pool towels? Grab one while you can because they have 20 and they are gone. The restaurant..wear the appropriate clothing or you will be rudely addressed for walking into their restaurant without a top. But won't answer the phone to order and bring outside to the pool tables 5 ft away. Housekeeping is an absolute joke and that has been the greatest downfall of all. Not one fresh towel, wash rag, or extra toilet paper in the 6 days we stayed. But at least they made up one of two beds on the night before we left.. same sandy sheets that were on them before. One elevator didn't work so it took over 5-10 minutes to get the elevator or stairs was another option but not ideal with large beach items. On the last night we stayed, we went to sleep early to get up at 6 am and watch the sunrise only to have a security guard banging on our door at 11 o'clock at night accusing us of smoking in our room and telling us he was going to charge us $250 extra even though 1- none of us smoke and 2- we were all asleep for over an hour. Meanwhile two days before the whole bottom floor reeked in the devils lettuce. Having two toddlers terrified because someone is banging on the door while they were asleep is not how I wanted to end our trip. The day we left a man in the elevator told us his ceiling fell in and they had to move rooms. The carpet was wet and our feet were black from dirt. I could go on and on but this trip was extremely disappointing. On a lighter note, front desk workers, bartenders, and the man who vacuums were very nice and greeting. My heart breaks that we won't be returning, next year we will have to break the tradition and find somewhere that treats their customers with respect and somewhere clean. I'll give it 2 out of 5. One for the nice staff, one for the pool and beach access, that's it.

This hotel served it's purpose for us for one night. It is a very tired hotel. The lobby looks like it has been updated a bit but certainly not the hallways or rooms. They have a nice pool area with a tiki bar and an additional indoor restaurant/bar. The view of the ocean from the pool is obstructed, you can't see it from the pool area. It was a very busy Saturday at Daytona Beach so check in took a hot minute but that didn't bother me much. This hotel could definitely use some updating! My biggest issue was how dated it was and our room was right next to the elevator. I could hear it all night long! We couldn't move rooms because the hotel was completely booked.

It was Avery nice, very clean hotel. The drinks and bartenders were great. Had am Amazing pool and breath taking view. I would recommend this for a weekend away or a weeks vacation. Must try the rum bucket

Checked in for anniversary stay, a short quick trip, as were only 1.5 from beach. Front desk staff, Terry, great, others, not so much. After 1st night, husband got ill and we needed to leave early. I requested a credit for future stay or a refund for the final night. Manager never contacted me but all I got was no, then they charged my credit card and charged not only for my room but for our friends room as well. Incompetent as well as unsympathic to our situation. I thought it better to remove an infectious guest rather than stay at their hotel and infect others but they felt it more important to charge me money. I will never go back there as long as Ms. Mohamad is the manager!

I booked this hotel through Priceline where they select the hotel, and you prepay for it. Clean, decent rooms, and a wonderful front desk gal named Kristy. That's where the good ends. I missed the first night due to a cancelled flight, but had even tried to call to let them know. I was on hold for almost 40 minutes when I gave up. I did not ask for a refund, as I understand that it was pre-paid and it was not used. I was very thankful when you offered the food coupons to help with that. That charge was for $353.40. On day 2 my key wouldn't work. I spent a half hour with managers and a young man while they tried to figure it out. I was told that I was accidently checked into someone else's reservation but that they had resolved it. I understood. We all make mistakes. Then, upon returning home I discovered a charge for $739.14 was processed on my card on May 5! Thinking they were aware of the confusion, I called. Was asked to send a print out of both credit card transactions to show the charges. I did. The "manager" finally called me back the next day to argue with me!! She tried to say that Priceline overcharged me! Priceline did not even have THAT card, and they charged me accurately on the one they had. She then tried to say that they refunded my card. There are clearly no refunds on the transaction history. She continued to argue, and say that I "didn't seem to understand how it works". What a horrible approach in a customer service industry! A mistake was made, no problem. The opportunity to make it right was given. But clearly she had no intention on straightening it out. I have disputed the charge and know it will be removed. However, I now will never visit that establishment again, even though I travel to the area regularly. She should not be in the position she is and has no idea how to correct an error they made. BEWARE

I recently stayed at the Best Western Aku Tiki Inn in Daytona Beach, Fl. I would highly recommend this hotel. It's walking distance of many amenities in Daytona Beach, on the strip. The hotel itself is very comfortable and the staff is excellent.

I booked this hotel back in January 2022 for a competition to be held in May. I planned and prepared as I knew it was a busy weekend locally for Daytona and wanted to make sure I had a place to stay. In the last week I was left a message that they overbooked and had to cancel my reservation. However, other people in my group, in the last week, were able to continue booking during that time. I have left several messages for management to contact me and they never do and I get told "we already have your message. They will get to you". This is not a professional way to conduct a mistake on your part. Now any hotel that is left for that weekend is beyond expensive, if I can even find something. Not recommending ever!

I read other reviews on this hotel and was apprehensive but clearly they were all wrong or the hotel hired new staff. They were as kind and welcoming as could be, accommodating every request with a smile no matter what time of the day, from the desk clerk to maintenance, housekeeping, and bartenders, EVERYONE was kind, patient, and friendly. It is an older beach hotel so there is understandably some rust on the metal and the hallway carpet is a bit musty but there was never any smell in the rooms, the beds were extremely comfortable and the outdoor bar and patio area were huge, accommodating a last minute celebration with over 50 people enjoying the bar, the music, and our own food we cooked. There is a lot of seating outside and a very large pool so the kids really enjoyed going from the pool to the private beach entrance, and using the outdoor shower to get the beach sand off. Again, it is an older hotel but excellent value for the price and the staff are amazing. Some of the rooms are equipped with a full size refrigerator and full kitchen and the others have a mini fridge and microwave.

The location was great, the amenities were very good, the staff at breakfast were very courteous and friendly. The vending machine did not give change and was out of water. The staff did not bring fresh towels or toilet paper I had to ask.

This hotel is outdated! The furniture, kitchen, bathrooms and even the ceiling and walls need a face lift. They have a no refund policy without the managers approval. My room was horrible! The ceiling was peeling, the toilet set was peeling and the mirrors were so old the film behind the glass was peeling. If this wasn't a stay paid for by the coordinator, I would not have spent any nights there. I came with my own lining based on the reviews and thank goodness i did. The mattress cover, sheet and towels all had brown stains on them. The tub was so ckooged that water would fill up in the tub while showering. They did make efforts to fix all the problems but there were so many they could address them all. Some of the staff is friendly while others won't even speak. As far as the rooms

We arrived early evening having already made reservations. We were greeted with a warm smile and we were quickly checked in. Two elevators make getting to upstairs floors easy. Plenty of parking that is well lit at night. Our room was clean, neat everything in good working order. Not a brand new hotel but it is well maintained and this property is in a great location. Nice bar and restaurant on premise. This is our 3rd stay and we will be back again for the right on the beach views.

Been coming here for 20 years plus, went to check in we have been getting the same rooms ground floor, forever, we enjoyed the people and atmosphere, now they have new owners, they are not accommodating at all, reserved 2 rooms ground floor, we get here and the lady at the desk was not very accommodating, she gave one of the rooms away on us, she said we don't reserve certain rooms anymore, so she gave one of them away, and the other one was going to be floor 2nd, not happy anymore and don't think we will be back. It's a shame that they will not accommodate us anymore. Thank you karen ritter, we are still waiting to get into our rooms, we have 1 sick child, they really don't care anymore . Will not be coming back. I will be telling friends that have been coming here about how the rules have changed.

The only reason they get a slightly better review is because the hotel is directly oceanfront with a great view. The air conditioning did not work. The phone was broken. They did not provide any utensils or cookware in the hotel room with a kitchen. The service was lacking in that they could not accommodate early arrival (1 hour early). The front desk clerk said “she sees I'm visiting from CO” & felt the need to let me know “there is absolutely no smoking of any kind allowed” yet the entire 3rd floor wreaked of marijuana & I have my kids with me on vacation. Not only was I insulted but then the bartender was also extremely rude. Couldn't even get fresh towels so I had to grab them from the pool area. The entire overall experience was not good.

Clean rooms and public areas, very friendly staff and free parking. Complimentary cocktails in the evening are a nice bonus. Right on the beach and a great view of the ocean for half of the rooms. Walking distance to a number of restaurants. Would stay here again.

The outside area is well kept and beautiful. The pool was clean and clear. Our room was dingy and smelled of mold. Was in bad need of an update. Carpet was dirty and lamp shades were moldy. We enjoy staying at the Aku Tiki but probably wont stay again until rooms are updated.

A great hotel, good facilities, rooms clean and spacious. The hotel has a great setup with the pool, beach bar area! Mike in the Tiki Bar is the life and soul of the place! Welcoming, friendly and a great bartender! An enjoyable stay, would book here again.

Nice balcony on the ocean. Would have loved to see the sunrise, but weather did not cooperate. Check in was great, check out even simpler. There is no hot breakfast, though. There is an on-site restaurant.

I booked 3 nights at Aku Tiki Inn, BW (daytona beach). Upon the first 2 nights woke up in the middle of the night extremely itchy across my body, especially arms & hands (some on my back as well as calves). My 2 year old son crying in the middle of the night (to which I found bug bites on his stomach and legs). Also, my sister who stayed with us in the hotel had BITES on her face and feet. Our stay was from Feb 3rd- Feb 6th. We checked in late Thursday night, so we really only had Friday and Saturday to enjoy the hotel and beach (BIG MISTAKE!) I called the front desk (Saturday evening, Feb 5th) to alert her that we needed to change rooms because of the bugs. They immediately changed our room (we stayed in room 410, they moved us to room 414 - only a couple rooms down). They did not seem suprised when we complained about bed bugs, as if this is a reoccurring issue for Aku Tiki Inn. The only thing the clerk asked us was “Are the bites visible?” ….. They didn't do ANYTHING else, they just apologized, rushed to our room and had us pack our belongings and move to another. Upon check out the next morning, I explained to the clerk that this was a traumatic experience for us. She said, “Could it be sand fleas?”…. Ummm… NO! It was also raining from Friday-Sunday (basically our entire stay - and FREEZING) so, we barely even went out to the beach! We stayed in our rooms the entire stay! We went to the beach ONCE Friday morning before rain started. Anyway, the clerk told me that she would write my phone number down and the manager would give me a call Monday afternoon at 12pm. (Today is Monday Feb/7th, as i write this review). The manager NEVER called me! I ended up calling the hotel around 4pm after waiting all day. When I got ahold of the manager, she immediately blew me off, saying it was “sand fleas”, and even though I didn't go to the beach bc it was raining, that they can get into the hotel just from me opening the balcony doors (mind you, I was on the 4th FLOOR!… and it was raining… and COLD!) She made absolutely no sense and she barely spoke english. When I told her that the bites came FROM THEIR MATTRESS, and that we woke up multiple times through the night ITCHING out of our sleep, she said she did not care. When I explained that this was a family vacay for us, and that it was traumatizing waking up with bug bites, and that I spent a lot of money to be there ($400), she said “People spend plenty of money here! That's not my problem”, and then proceeded to say she's not going to do anything about it and HUNG UP on me! I called priceline (who I booked through), and after I explained the situation to them, they called Aku Tiki. Priceline placed me on hold so they could also speak to the manager. Once off hold, they informed me that the MANAGER told them that there was “never any reports of bedbugs” and that “they aren't compensating for anything”. Basically, the manager blew price line off too and told them she doesn't care. Also, lied and said “She never recieved a call from me”…. I ended up calling corporate, filed a complaint and they sent out a ticket/citation to Aku Tiki Best Western, to which I will hear back from them within 2-5 days with the results. This was a HORRIBLE experience for my family and I. I had to throw all my luggage away. My poor son and I still are itching - 4 days later! The welts have become bloody and scabbed! Please PLEASE don't make the same mistake I did. Not only will you lose your money, but you could potentially bring a disgusting PARASITE home to your family! I attached PICTURES of our bed bug bites. I took these INSIDE my hotel room! Do yourself a favor and stay FAR away from this hotel. Had i known earlier, i could've SAVED myself $400, my luggage, and my peace of mind.

We have never stayed here before but now it is our go to place. Staff was so nice and friendly. Although I thought breakfast was included it is not. You order off a menu. Coffee and juice are free tho. The room was great, King ocean front. View was wonderful. Happy hour 4-5 drinks on the house!!!! What a great perk. That is worth the stay right there. LOL. We had dinner in the restaurant and wow what good food. Will definitely stay here again.

Used to have the best breakfast in town and free , but now you have top pay but ti is not wroth it . The free drinks you get are made with cheap liquor. nasty . Other than that this is a great place to stay . Very nice rooms with all oceans views . Maybe they will fix the breakfast

I enjoy staying here with my family I like the accommodations that they have rooms with refrigerators and stoves and a jointing rooms I like the idea you're also on the beach there's two pools there's a restaurant connected this is like my third time staying here I enjoy going there

The hotel has a terrible odor and everything is rusted. The rooms have a dehumidifier to try but the popcorn ceiling is falling because of the moisture. Bathroom look like a truck stop. Needs deep clean

I needed a break and a friend of mine recommended BW Aku Tiki. My stay was comfortable, rooms could use some updating but bed was comfortable. Except for when guests roamed hallways, I could not hear them once in their rooms, which is a plus since I am a light sleeper. The tiki bar was a nice touch, food and drinks were delish, access to the beach was definite plus.

This property has a lot to offer at a reasonable rate. A wonderful large grass area over looking the ocean with tables chairs and lounge chairs. With the way the hotel is located the pool and grass area get sun all day long. Tiki bar, restaurant, and a daily happy hour. Have stayed here many times and will be back.

could not stay the 2 nights I booked due to cigarette smoke, dirty rooms, chemical smells, unmade be filthy conditions, only received refund for one of the 2 nights I paid for even tho I couldn't stay

This made my second stay and will for sure be back! No bugs, security makes sure your safe, close to the beach, great staff, clean rooms, beds are good, views can't be beat, very quite especially on beachfront

Stayed here for 2 nights for our Honeymoon. Hotel is in a great location! Staff from the front desk to the bar/restaurant are friendly and welcoming! Room has a great view of the pool and beach! Only thing I ding this hotel on is the water pressure in the shower, there really isn't any. Small complaint but not deal breaking. Would stay here again given the opportunity.

This is a nice hotel with lot's of amenities. Big pool and large baby pool. There is no Hot Tub. Restaurant on premise, but pricy. Rooms are dated and need updating. Be careful with kids on beach. Cars are allowed on beach.. Some exceeding the speed limit.

The BW Ali Tiki is s great property! Great oceanfront location. Nice restaurant and close to everything! Rooms are nice and cleansed staff is great. One of the nicer Best Western hotels we have stayed in!

Mike at the tiki bar was phenomenal, knew exactly what we wanted and was so friendly and helpful, ended up making a random trip for dinner out to a total night stay.. best random night in your ur life!

I spent a weekend at the Best Western Aku Tiki Inn win the Villages Parrot Head Club. The hotel did everything they could to make our Club outing successful. Lisa was fantacitic. The staff of the hotoel were pleasant and helpful in ever respect. This is going to be my GoTo hotel in Daytona from now on.

Check in was easy as I had made reservations in advance, We loaded our luggage onto a cart and up the elevator to the 3rd floor. We had an ocean front room, nice balcony with great view of the ocean. This was a room with a kitchen, the full side fridge was nice to keep drinks and foods cold. We had two cars and were given parking passes to put on the dashboard and parking was free which was nice as we were transporting two cars to a destination down the road. Beach access is easy and there is a restaurant and bar onsite. Bathroom and beds were squeaky clean.

I spent a great weekend with friends at the Aku Tiki Inn. We all had a great time and I would recommend this facility to others. Beautiful well kept facility. Friendly, helpful staff. The rooms, pool, beach and grounds were attractive and clean.

This remains our go to hotel for Daytona Beach. We love everything about this place. The pool and tiki bar are awesome and the location is perfectly situated as it is far enough from the center of Daytona to not seem overly busy but still close enough to get to everything that is Daytona!

There is not enough room to say how much we love this place, so I will give bullet points below: -good price -great views in every room -super friendly staff -clean -clean -clean -large pool -tiki bar! -great tiki bar bartenders! -large grassy area to move around -comfy beds -large rooms with kitchens or kitchenettes -cute decor I feel like I'm in a far away fancy resort when I'm at the Aku Tiki, minus the added costs and inconveniences. I hope this hotel stays the way it has been, but better. Without the funds and desire to travel to some far away fancy resort in another country, this is where my husband and I chose to have our tenth wedding anniversary, and the sunrise on the beach on the morning of our tenth anniversary could not have been any more romantic anywhere else in the world!

They took away free breakfast, no housekeeping no matter how many days you stay. People send small kids to pool with no supervision. Was never given bands at check in and got hassled for not having them. Couldn't enjoy the balcony from the room by me smoking pot.

5th floor room with breathtaking ocean front views. Second time at this hotel and will be our top pick for the next stay. Spacious rooms. I took cleaning supplies with me to start out "safe" with covid and all but never felt the need to use. Room was very clean! Did have a dehumidifier in the room which we were glad for because of all the wet clothes each day. It was absolutely no problem. Great location on the beach with super easy access to everything we desired. Pool is wonderful. Took two teen grandkids with us and their first ocean experience was wonderful. Thank You Aku Tiki.

The location is fantastic...and that is all! If you like a running dehumidifier in your room this is the spot for you. Its moldy and smelly and short staffed. The pool is always dirty...no towels to be found. Smoking is allowed everywhere it seemed as well. It was quiet at night...so high five there. No parking or resort fees either. In need of a huge remodel however!

Great Hotel!!! Polynesian theme through out. Lots of Fun. Tiki Heads on Doors, statutes, etc etc. Staff was great and very accommodating did not meet a rude staff person at this Hotel. Pool was huge!!! beautiful grounds right on the beach. Every Room has an Ocean View. Free Breakfast in the Hotel Restaurant which was very good I ate something different every morning and was all was well prepared and yummy. They did a fantastic job with the meeting room and the Lunch and the Banquet all the food was well prepared. Not only all that but Free Happy Hour every day at the Restaurant Bar, also had a Tiki bar pool side. It was just perfect for what we needed and also very very reasonable. Just a Great Hotel Highly Recommend!!! Also a a Kudos to Darla at the Hotel Bar she was great! A real Gem right on Daytona Beach.

We stayed July 22-29th 2021, checked in went to room, walked over to turn the air conditioner down and the carpet was soaked in an area 3ft by 6ft right next to the bed. They were aware of this because they had a humidifier running next to it. I called the front desk right away, they said the would send someone up right away, that never happened. I called first thing the next morning they said 15 minutes, 1/2 hour later I called again. They said as soon as someone shows up they will be there. Well we went to the pool came back to find a filthy soaked filter thrown on the balcony, I guess to let me know someone came? Complained again, they offered another room on the second floor. After seeing all the pot smoking riff raff hanging around I didn't want to move lower so we stayed and emptied the FULL humidifier EVERYDAY. Eventually after 5 days it dried. Manager is a yes sir, sorry sir type who does nothing else about anything, carpet in the whole place is filthy, no room service at all, need towels? You have to call and tell them. Want clean sheets? You have to call and they hang them on your door and YOU have to change them. Everyone throws their dirty linens and garbage out in the hall and they pick it up. How sanitary! Really bummed I loved this place! The pool is still very nice but we saw the same cups, straws, plates ect. sitting around for DAYS while several employees walked right by. Food was good, every one there was very nice a little pricey. Spent way to much hard earned money on this place won't be back, to bad you had a gold mine and are running it in the ground. :( Keep looking!

Scheduled our annual conference at the Aku Tiki Inn and had a great experience. Easy to set up the conference, and banquet. Staff was friendly and very helpful during the whole process. Had many compliments from people that attended the conference. They did an excellent job and we will be booking with them again in the future.

First of all, the customer service is above and beyond anything I have experienced in quite some time. Thank you LISA at the front desk - she was AMAZING in helping us check in when we left a different hotel (the El Caribe) early. She was so incredibly kind and understanding!! Everyone at the aku tiki went above and beyond in friendliness and helpfulness from the front desk ( Lisa ), to housekeeping (Patrick - who stopped what he was doing to get us towels). The pool is huge and was never crowded. They have happy hour every night that includes complimentary drinks from 4-5. The food in the restaurant was very good!!!! Our room was extreme clean and very soundproof! I never heard anything from any other rooms or the hallway. We will come back to the Aku Tiki from now on. We actually stayed an extra night because our experience here was so positive. Thank you to all the staff who made our vacation beyond fantastic!!!!!

Best western Adu Kiki terrible staff,,,this hotel treat customers very bad This hotel best western Aku tiki Inn Daytona beach,,,,,stay away from this hotel the staff is horrible & they treat customers so bad

It was my fathers 61 birthday he has stayed previously at this hotel years before and enjoyed his stay….This year was horrible…we was told there was a complimentary breakfast which was not true had to pay $13 for a bland omelette…was not told about any happy hour or free drinks but was charged 9$ for one…my phone didn't work so couldn't use it to reach front desk or my other room since we got two… coffee pot was broke…it looked ran down nothing like the pictures…the moment you step in to hotel you can smell the mildew which was all over our rooms walls and bedding, father woke up covered in bug bites which he is being seen for to Verify they are bed bugs……we found other previous guests belongings in room…and to top it off housekeeping came in when we went out for the day and took personal belongings of my fathers we ask to speak with manager we was told we had to wait until following day she would be in at 11 so we patently waited to response from management upon check-out I ask to speak with manager again and was told she was notified about situation and she would call when she got in at 3pm…I never received a call and I reach out again still no response no call back no cares from management do not recommend this place

The hotel is pretty good for the price, it's at a good location it's in front of the beach and only an 8 min. Drive from the pier. There's an ihop, a Winne Dixie, subway, pizza and many other restaurant and gift shops just crossing the road. The pool is pretty big and beautiful, it's not very clean with a lot of things left on the ground like towels, toys etc… they offer 2 washers and 2 dryers to do your laundry they charge $2 per wash and $2 for 45min. Dryer. The rooms on the first lever are not clean at all the carpets are very mushy with grime but the ones on the 5th floor seem better. Cleaner and the smells are not so strong. I didn't hear noise from anyone on the top level just the ocean. On the first floor you hear noise everywhere. Overall it's a pretty hotel for family and comfort if you're into luxury or are too picky it's not for you.

Stayed here 5 times in 6 years. Would be 4 star if they had the awesome complimentary breakfast buffet they are known for. Added 150$ to my trip buying breakfast for 5 days for a family of 4. Great atmosphere, kiddie pool, and tiki bar!

Most of the hotels in this area are older but Aku Tiki is clean, the staff we've encountered have been very nice and it's right on the beach. I know they've discontinued daily housekeeping due to Covid. You put your dirty towels & garbage outside your door & it's picked up. You can call the front desk for more towels if you need them. It was no big deal if I needed to walk down to pick any up. The rates here were a lot cheaper than anything beachfront on the gulf. We weren't disappointed!

If you have stayed here in the past you may have liked it. It is an old hotel but it always had a nice breakfast buffet offered in the morning that was included in the price of the stay that has been done away with. It made it easier to overlook its aged run-down look. That is no longer the case and daily housekeeping is discontinued also. It is extremely overpriced now and offers you an outdated room and you get to go get your towels, washcloths, and soap from the front desk now too. Huge rip-off. Skip it and look elsewhere.

We have stayed here at the Best Western Aku Tiki many times in the past years. This trip disappointed us. The rates went up more than we expected. The 'normal' Free Breakfast Buffet that we have had for years at this location, was discontinued and was now "A La Carte" and a charge for all items. There was no housekeeping of rooms, and we had to get our own towels and shower necessities from the front desk, not from the people who had housekeeping carts. My mon has Best Western rewards and AAA and they didn't even have this information in the computer and had to readjust her bill AFTER my husband had tell the desk clerk more than once.

Our family trip to Daytona Beach was awesome! What really made our trip great was the bartender Mike we had the pleasure to take care of us. He is very attentive and made sure we left with smiles on our faces! With It being so busy and crowded other places really lacked on costumer service, but Mike stayed on top of things meanwhile keeping the mood cheerful with his sense of humor! I recommend this hotel and definitely would recommend you go check out Mike! He's truly great and 5 stars! Thank you!

This place is so disgusting. It smells weird. On top of everything is rusted and moldy. The ceiling paint is chipping. Paid 130$. Never again. Read the 1 star adds cause this place sucks. I don't think the place kept up with the covid guidelines at all.

My family really enjoys staying at this hotel. Its right on the ocean, views are great and pool is large and very clean. Rooms are very clean (this is very important to me). Staff is friendly and help in any way they can.

I loved this classic Mid-Century Modern property, especially with the overall value. Both the hotel and restaurant staff were attentive. It appears that all of the rooms will have an ocean view. I will return!

We were looking for a family friendly hotel to relax after visiting Disney World. My whole family was impressed with this hotel. Our room 101 have a perfect view, easy access to the beach and closed to the pool area. The kiddy pool was pretty convenient for my little one. The restaurant food was delicious.

We spent Memorial weekend at this hotel. I shall put the "positives" first. Location perfect, right on the beach. Front desk staff were exceptional. Tiki bar by the pool. Kids pool and adult pool next to each other. The main "negative" I had was that on the BW Aku Tiki website a complimentary breakfast was advertised. It was also advertised in the room. However, there is NO complimentary breakfast. In fact the breakfast that we paid for was overpriced a d not worth the money. Instead, go 2 blocks down to Daytona Diner where you get value for your money. Aku's Tiki bar was great as long as there weren't too many guests all, wanting to be served at the same time. Jeannie, as nice as she was, couldn't really cope when busy. However, knowing all of these points now we would return. .

I have been going to Daytona Beach all of my life on vacation. Most of Daytona Beach is run down and old and they do not allow alcohol along the beach. I'll go to hotel used to be 2 blocks down from this one and it is not any good anymore but the Best Western Aku Tiki Inn Has kept up their property. The rooms were updated and you would have not known that this hotel was Built-in 1968. The poor area is nice and everything is clean. Is Daytona is mostly only good for the race and if you want a quiet beach. If you have to go here stay at this motel you will not be disappointed.

Well first of all the complimentary breakfast that is still on the main BW site that this hotel offers, isn't anymore. They offer…nothing. The specific room I booked through the hotel wasn't available, so we were put in another and we moved into the room we booked the next day. The icing on the cake was when we were awakened in the middle of the night by the police. There was a guy on the property that was fight and law enforcement thought he ran into our room. It was something our entire stay. If you are thinking about staying here don't. I read the reviews on this hotel on several sites and thought they were just isolated experiences and wouldn't happen to us…..I was wrong. Stay somewhere else if you want a nice, relaxing vacation.

It was a perfect beachfront location, room was very spacious, clean and comfy. Outdoor bar was fun, pool was nice and the staff was attentive. Food from restaurant was good. Would definitely stay again

Dayrona police closed all bridges going to Daytona for 4 hours on arrival of my stay. Best western would not allow a late checkout of an extra hour the next day. $400 for one night, no daylight left on checkin the first day. Disappointed for sure, wasnt asking for much, just an extra hour..

Stayed for 1 night and it was very nice. The hotel room is old but clean and well maintained. The pool was nice and beach access was great. Lots of chairs, tables and lounge chairs available. Had breakfast and dinner at the hotel restaurant and the food was very good. We will definitely stay again.

Was advised to check in online for a cheaper rate by front desk clerk! which displayed $176 however end up paying $476 for a total of 8 hours (because we missed the night audit) once the desk clerk finally figured out what he was doing. Even though my receipt indicated we were to check out on the 23rd of May, we checked in on 22nd of May; we were asked to checkout at 11am because we checked in a 3am. WE WERE ROBBED! Management was very unprofessional the next morning as if she could care less that we wasted $400 plus dollars the first night of our vacation! You need to put your LATE check In Policy on the internet and in your lobby and stop robbing peolpe!

Rooms are old and smell terrible, moldy . Booked ocean front , switched to view of lobby roof, told because I didn't pay a high enough rate , I booked through Best Western but hotel doesn't like that. They want you to book over the phone!!! That should probably tell you everything you need to know about how the hotel operates. Staff hate their job, manager is unavailable at all times. ADA violations staff told the person “ oh well too bad” . They dislike being a chain brand and want to be independent so why be part of Best Western? The answer is they want the exposure and the positive image the brand affords them , but the price of this is the customer expects the level of service expected of the brand. Read the replies they give to customer reviews on here and the pattern emerges, “ sorry you gave us a bad review , we really don't think it's our fault , we know you won't stay again , so we don't care to change”. Avoid at all costs. The Perry is next door it's way nicer and the staff are more professional. Honestly one of the old style motels in Daytona would be better than this hotel. Avoid at all costs.

Inside restaurant and bar. Outside tiki bar overlooking ocean. Plenty of outside seating near both. Must try the mahi-mahi! Free drinks 4-5pm. (Well and butlight on draft) Spectacular room views! Friendly quick service!

Enjoyed the beach front location; friendly staff; very pleased with quality of bath fixtures such as shower head, faucet; internet is great; pool area well maintained, easy access to beach with concrete steps and hose for sand removal.

This hotel is just like any other hotel in Daytona. Somewhat outdated with a couple of upgrades. They have a kiddie pool and a larger pool that is over 8 foot deep. There is also a bar that is poolside so that was nice. We stayed on Mother's Day weekend 2021 and checked in at 2pm. I called for a cot at 4pm and they said they were completely out! So I asked for extra pillows and blankets to make a pallet on the floor, they were also out of that as well. Depending on who was on that shift, the front desk could be very helpful or have a 'we don't have it so go away now' type of vibe. But overall my experience with the hotel itself was good. BUT My experience with the Traders restaurant inside of the hotel was absolutely horrendous. Extremely overpriced. We ordered peel and eat shrimp @ 18$ A POUND and they were supposed to be 1 pound orders and when they came out I guarantee you it was no more then a half of a pound PUT TOGETHER. On top of that the waitress was very bizarre, she kept talking to our table in, what I would call, a 'baby voice' which was very offputting. After we ate our appetizers it was a solid hour before part of our food came out. A few adults and a couple of the kids got their food and then another 10 minutes a few more got their food, and then another five minutes the rest got their food (we were a party of 10). Being A bigger party I know it's going to take longer but one hour is way too long to wait. We watched at least four tables of 2+ people come in get served and leave before we even got our food. On top of that the waitress suggested that the kids food come out first, and we agreed since they were so hungry. But their food came in spurts with the rest of the table, so why even suggest it in the first place? Then we had a birthday. By the time everything was said and done we were so aggravated and disappointed that we just said forget it don't even worry about the desert/singing happy birthday. To top it all off the gratuity was included in the bill, as in there was no choice on what we could tip and THE KICKER YOU ASK??? IT WAS A 25% TIP!!! I know a lot of waitresses work hard and that's why that mandatory tip is there but this was easily the worst restaurant experience I've ever had, and I was a waitress for 5 years. So I know how things work in a restaurant and there is absolutely no reason that things went down like they did other than having a server who was just terrible. Other than The restaurant fiasco I would stay again!

We chose this vacation when our cruise was canceled. The location of the hotel was great for us. Not too crowded of an area. The beach was beautiful. The pool was a nice addition. Their pool loungers need updating immediately. I counted 5 or 6 that were broken and all of them were mismatched. The bar closed too early and their drinks were 99% juice and 1% alcohol and the food at the restaurant tasted good but was a bit overpriced. The hotel staff was friendly but no house keeping was offered our whole stay of 5 days, which was weird. The hotel wasn't that crowded which we like. We would consider staying there again as all of those issues aren't deal breakers. If we choose to stay there again, we'll bring our own alcohol.

I have been going there since 1969. We spent our honeymoon there in 74 and many times since. We were there the last few days and it's still a great place. It was clean and the staff was very friendly. The happy hour drinks. free were great.

This hotel was very clean & well kept. Check-in was great. Staff friendly. They were always cleaning & sweeping. Our room was Ocean front & very roomy. Lots of chairs at the pool & on the lawn.The outside bar by the pool seemed to have different prices for the same drink so be aware. Restaurant was disappointing. Our waitress had cut herself & had blood on my husbands menu. Food was not good as they had been wiped out with Bike week. My chicken fingers tasted like fish sticks. Big shout out to the ones that clean the room. They were always very helpful.

We arrived on Friday night for a wedding. Our room wasn't ready. We had to wait 2 1/2 hrs past the 3 :00 checkin. Saturday morning went to take a shower and the tub Was so slippery that I fell. I went to the front desk to report the incident and they offered a tub mat. “ I said yes please. I was going to wait for it but they said that they would send it to the room”. It never arrived!!!! When I reported it the two young people working at the front desk they didn't even ask if I was ok. Then we were quoted one price when we booked the room. And when we checked in the price was $60.00 higher, so that was $120.00 extra that wasn't planned for. We did have a nice room and the wedding was beautiful but the staff is horrible.

Staff was fantastic, helpful, and friendly. Room was clean and bright. View was wonderful! Bathroom was a bit small and not as clean. Small fridge was great, exactly what we needed. A ramp down to pool and beach would have been very helpful for those using wagons, wheelchairs, and/or strollers.

I checked out today from room 228 and 224 and I only have one word for this hotel is .. DISGUSTING. I am so disappointed and disgusted on how we were treated from this hotel because I found two big water bugs inside of my room of 228.My children saw the bugs and didn't want to shower at all thank god we had another room, which was 224 so they can shower and leave this hotel. The first person I spoke to was the house keeping supervisor and the first thing she told me was to speak to front desk because she can't do anything about it. Then when we got to the front desk Paulina the front desk agent told us that she couldn't do anything because she needs approval from her manager because she was stuck in a meeting with another guest. From that being said I couldn't get no compensation because I guess everybody that I spoke to are just use to living in a house of infestations. They even had the nerve to ask me for some photos like if I will actually sit there and take a picture of two roaches while my kids are screaming I'm the back ground. I would never stay here ever again unless you like to sleep with bugs . Good luck

I like the pool setup, the rooms were clean. I would definitely stay there again. I was disappointed that I didn't get a full ocean view, but the desk clerk said I only reserved ocean view, not front ocean view. I didn't know there was a difference.

We had a very nice stay...bonus weather and able to grab 1 night. Rooms are clean and comfortable. Resturant is reopened and the dinner food was good! Went down for breakfast at 10:10 and they were closed! They should stay open longer at least till 11...guests are on vacation not on a deadline...

I visited this Hotel for the first time a few months ago and I was very happy with the accomodations, the customer service I received and the Oceanfront view. Ms. Lisa at the front Desk personified the HIGHEST Levels of Customer service and welcomed me as a Platinum Elite Member. Rooms are quite large & Kitchenette is very convenient. Private balcony facing the Ocean just 100 yards away is outstanding. I am visiting this hotel again soon. Their Swimming Pool is HUge & heated THANK YOU Ms. Lisa for making my stay the best Oceanfront ever!

Hard to believe this place has been around SO long and still looks great, clean...super beds, pillows...excellent view of ocean...kitchenette..Nice staff...nice, FREE breakfast, great offer...free, on-site parking right at doors...

I stay at hotels 20-30 times a year. I have never dealt with employee that was so unwilling to address a simple customer service issue that could easily be addressed into not only a nightmare, but actually traumatized my children in the process. They still will not address issue so now we are looking into legal recourse. Do NOT bring your family here, for their own safety.

We stayed at the Aku Tiki a few years ago and loved the amenities so much we chose to stay again.. mistake. While we still love the pool and the beach location, our deluxe oceanfront had roaches. Not water bugs... live roaches. The non smoking room smelled of stale smoke to the point I left with a headache. Everything felt sticky ( doors, remote) and I don't really feel like it was properly cleaned, which is why they probably have roaches. That was my last stay at the Aku Tiki.

I really enjoyed staying at this hotel. The clerk was very nice and gave me an option to what room to choose from. Very quiet and the bed was very comfortable. I love the private balcony. You can also lay in the sun on the property grass area. I wanted to stay another night but they were all booked. Definitely going back just to relax.

We have stayed in several hotels in Daytona Beach Shores but we keep coming back to Aku Tiki for the people, the grounds are spacious, very large pool with basketball, shuffleboard, noticed all new umbrellas this stay we usually stay on the grounds area to watch the ocean they have plenty of pool areas too. We stay in the deluxe oceanfront usually or pool view kitchenette. the bkft. is limited due to covid atleast have something the resturant opened back for certain hours.

I like the hotel but they absolutely screwed us over. We paid for an ocean view and balcony. Those were literally the reasons we picked this hotel but they stuck us on the first floor with a patio and view of the parking lot. It changed the whole mood of the trip. No refunds or discount or way to switch to another room. No warning beforehand. We only had one night for a getaway and that's what we got. Incredibly disappointed.

Had a great time at this motel. Very well kept oceanfront property. Nice pool area, bar and beach frontage. Comfortable room. We scope for good places for future family reunions and this is at the top of the list. Oceanfront motels tend to take a beating but this one is well kept. Nice landscaping. Friendly staff. Will return soon!

This Best Western is located mid Daytona ocean front hotel strip, relatively close to attractions and local restaurants. The parking is small, but adequate at leas during our stay. A minus - only four ocean front rooms per floor. A bit dated and needing some attention to cleaning and maintenance details. Major disappointment was the cancelation of full breakfast due to Covid-19 and instead getting a paper bag with a couple of sub standard items... had to cross the street and spend money at a HOJO. Also affected by Covid was the Tiki bar which was not open. On the plus side - nice size pool and acceptable ocean view from the side balconies.

The hotel is right on the beach, the water is so clear and warm on summer...amazing! Most of the rooms has oceanview. If you're going with your own car, you can take your beach umbrella, cooler and chair with you. I saw most of the people in the hotel with their own. Our room was not that clean. The exit of the AC in our bathroom was really dirty. Great staff. The Tiki Bar has delicious food for a fair price and big portion. Our experience was great!

We visit the best Western sky tiki. We got there earlier and they allow us to park and besides that they gave us wristbands to enjoy the pool area. As soon as the 2 rooms were ready, we check in easy and fast. The kitchen was nice, the rooms clean and cold. In general, the amenities, the pool, the beach and the rooms were very good. The price was affordable and we got a wonderful stay. I recommend this hotel.

For the money it was a good place to stay, do not let the 4 star rating fool you, no one and I mean no one gets a 5 star. We were in a Ocean Front room on the 4th floor and I was really happy with how quiet the room was, the view was wonderful and all the staff were very cordial. The pool hours suck, we like to swim early right after good daylight, but, the pool did not open till 8AM, we swam early anyway as we were the only ones out and are 68 years old and know how to behave ourselves.

My wife and I stayed here for our anniversary. The hotel was clean and the staff did a good job with keeping up on CDC guidelines. We paid extra to get an ocean front room and it was worth the extra money. The beds were like sleeping on a rock. The breakfast was a real disappointment. I understand that you cannot have people in restaurant but a fruit cup and a bottle of water is not breakfast. They definitely could have done better. The bartender's need to learn how to make drinks, John Taffer would have a fit, they over pour and the drinks were not good. It was a good stay with some minor things.

we had a wonderful experience here! The staff was wonderful any time we talked to them from check in, to getting extra supplies to checkout! The facility itself was very clean and our room also. The pool was very nice and clean as well as the pool area! I loved the short walk to the beach and the shower and sprayer to wash off all the sand before coming back in. Great location! Close to stores and shops and even the pier!

We come to Daytona every summer and stay at this hotel. We love the easy access to the beach and the pool is always very clean. The hotel has plenty of outside space with the sundeck around the pool and the grassy area by the beach. The Tiki Bar is great as well the food is really good.

This is my second time staying here. It's older hotel. Great location. Good food at their restaurant which is open for lunch and dinner . They use to serve excellent hot breakfast but since COVID their breakfast bags aren't that great. We got a PB & Jelly sandwich, bruised apple , granola bar , fruit cup and small bottle of water. Basically a toddlers lunch. The rooms aren't clean. Found hair in several places in the bathroom, top of Fridge very dirty and something green on the wall, nasty. Told management and they said , Oh you should of told us and we would of sent someone to clean your room. This is after checking in after 9pm. Room had no towels. Towels you have to get them yourself housekeeping is busy. Overall staff is nice. I like the place, they were mask . Not all guest do. They just need to CLEAN the rooms . Pool is clean. Restaurant is clean. Awful pillows . Need to replace. Humidifier in the room fills with water so you have to dump it twice a day or the room and carpet feel damp. AC very loud. Wash cloth picture is from Wiping the top of the Fridge down.

Well, I was excited about this hotel because of the location and it has a solid history. I would say the hotel brand is middle market. The staff was great. Very friendly and kind. Unfortunately, the hotel is showing lots of age. The metal furnishings have rusted. A renovation is needed as soon as possible. Visible wear and spotty cleaning is an issue. The freezer was frosted over. Please see the picture. Furniture knob was missing from a nightstand. Look at the vent in the shower. Who can bathe and feel clean after looking at that filthy vent? I will say the climate control was pretty good. The room came with with a dehumidifier to improve moisture in the room. Also, I was willing to pay a bit more for onsite breakfast. However, the bag breakfast suggested was loaded with carbs and sugar. As for value, my rate was not the best buy I thought I would receive.

fire alarms goin off for no reason. Cob webs on walls. Blood on hair dryer. Not enough towels. Sheets only on bed and when asked for a blanket told there they had none. The room descriptions where not clear as to the view we would have for our room chosen. And so much more I just can't list it all.

The staff is always helpful and welcoming. The pool and surrounding grounds are well kept. We lucked out and got a beautiful oceanfront room this visit and the view was breathtaking. Right on the beach and close to the Boardwalk activities. Really missed the breakfast buffet and happy hour cocktails in the restaurant but I understand the COVID-19 restrictions.

Total disaster fee reservation was completely wrong the room was disgusting the elevator broke I was trapped inside for an hour fire alarm went off randomly two nights in a row at 3 a.m. waking up everybody it also went off randomly throughout the day the power went off repeatedly the internet was horrible the internet was a joke non-existent housekeeping would lie right to your face and tell you that they were going to bring you trash bags or towels or toilet paper and not bring you anything if it wasn't for the nice lady named Lisa in the front desk we would have never received any of the things that we needed we were there for a days on our honeymoon and it was a total disaster I had to carry my dog down three flights of stairs on four different occasions I'm disabled and my dog is elderly and unable to navigate the stairwell the ice machine was broken it was a horrible experience the hotel was a wreck total disaster

Looking for a chance to have some vacation time during the Covid virus, we elected to visit Daytona Beach and stay at the Aku Tiki Inn. The access to the beach was perfect. The hotel sits right on the beach and every room has a view. The hotel however, is showing a lot of age. It needs refurbishment, not just a new coat of paint. The shower grout was moldy, the doors have bubbled paint and rusty spots. I didn't think the room looked especially clean. Thank goodness I brought disinfectant wipes along to wipe down surfaces! The room had a comfortable bed but our sleep was interrupted for about an hour at midnight as the fire alarm kept going off. Yes, the beach was the best part, but I'd find another place to stay.

Since we got there I really did fall in love with this Inn. Everything just exceeded my expectations. The cleaness, six feet apart, the view, the pool, everything was just perfect. I felt completly safe staying there, the staff really care about our health and it shows. The grab and go breakfast meals may not have had a lot of food but had enough for satisfaction and i feel as if it was the best choice to make for the breakfast, instead of cutting it out completly. The room was huge and had lots of space. The kitchen may not have been the biggest in the world and maybe they could add another counter or two, but it got the job done and really well. Along with the kitchen there is a breakfast table of good size with four chairs. The kitchen and dining portion of our room had a wonderful and big window view of tye ocean. While we ate we could just look at the view in peace. The best were extremely comfortable and looked new and cleaned. There was more than enough storage for our stuff for 8 days. My favorite part of the room was the ocean view balcony. There was a sliding window doors and once you got outside tyere were 2 chairs and a little table. Our balcony was very big because, we had gotten the ocean view. All in all I could not have asked for a better room. I 100% recommend this hotel.

We have been coming to this hotel for years, but it gets worse and worse every time we come. We love the southern pool, it gets sun all day. They were dangerously under staffed for these times. I stayed three nights and only saw the outside restrooms cleaned once, the poolside tables were never cleaned. pool towel ran out everyday. The lobbies AC was down and it took three days to get temporary AC in, in a time when it is critical to have proper air circulation. The smell of marijuana was everywhere. This hotel is not exactly family friendly. Bottom line we will not be back ever.

The Aku Tiki Best Western on A1A Daytona Beach was a great place for the whole family. There was something for everyone to do. Shops were close enough and your feet away from the ocean. The outside Tiki lounge was fun and the pool is amazing.

I want so badly to rate this place higher because the rooms are spacious and super clean, the pool is huge, there is a wonderful space outdoors including a really nice courtyard.... all wonderful parts of this place. It could be a wonderful place for families. The problem is that too many people take advantage of this place because of its affordability and stay to party. 5 out of the 6 nights we stayed our room filled with the smell of pot every night. I smelled it in the courtyard and I smelled it on my balcony. When we took it to the front desk nothing was done. I saw so many children there and its a real shame that this was allowed. There is no way possible that someone that is staff couldn't smell it at some point. It was in the hallway, outside and in the room next door. What I would like to see is a little more security as well.

We decided we needed a quick getaway to the beach. We have for the last several years stayed at the Aku Tiki Inn. This time we choose to stay in a king ocean front room as we were not sure if there would be rain and if it did rain we were just happy to sit out on the balcony. We arrived around 11:15 am just in case we were able to get in early. Unfortunately we were not able to get to our room until around 1:30 as our room wasn't cleaned yet. There was a plastic partition separating guest from staff. Gal checking us in had a mask but was not wearing it but was wearing plastic gloves. Normally the staff as any Best Western I stay at always acknowledges my status and confirms I will receive points and my welcome back gift. But I think the gal, who was very nice was a bit frazzled due to always some one at the front desk and the phone was ringing alot. We changed our clothes in the restroom and went to hang out by the pool. There are towels available by the door to use for the pool and beach. Once again the pool temp was perfect and if you have never been there it is huge so social distancing is possible. Plus most people went to the beach and the pool was never crowded. And some chairs were removed to allow distance from others. As of right now the pool and tiki bar are only open wednesday thru sunday according to a paper we received upon check in. Known for their wonderful hot breakfast, it is not available due to the virus. Instead they are offering grab and go bags. Coffee and juice is also available. Since the hotel has a restaurant, I feel they could still offer a hot breakfast, just have a limited menu and have the food brought out to you. There is room in their restaurant to keep people social distanced. If their restaurant is now open for dinner with a limited menu, they could maybe do the same for breakfast. I feel the hotel now needs to work on renovating their rooms. Furniture is beat up, marks on walls, the bathroom should have the tile removed and just put in a fiberglass shower/tub to avoid mold which there was some black stuff on the tile grout.. And because we are not sure how thoroughly the room was cleaned, we brought our own wipes. Mirror was smudged, furniture was dusty and the chairs and table on the balcony were dirty so we also wiped them down too. We didn't have enough of towels and went to talk to housekeeping that was down the hall. She let me help my self to towels. Also to keep everyone safe. housekeeping is limited, They will not go in your room. Just put your garbage and dirty towels by your door. My husband saw clean towels in a plastic bag by the room door. We still love this Best Western hotel. We realize that rooms may take a beating, but it's time for a refresh. Be forewarned that the bathroom is small (which for some is an issue) l but water pressure is good. As we now live in Florida, visits at Daytona will be more frequent and as of now this hotel is our 1st choice. .

Our arrival was great. Lisa accommodated my family and she was wonderful. Walked in my king room on the 4th floor which had a fantastic view but i immediately noticed my mirrors and sliding glass door had finger smudges all over it. Immediately, i was concerned about sanitization and went to winn dixie trying to find sanitizer wipes which i couldnt find at publix either. Came back and called lisa, she asked the maid to come up and fix it, they never came. So naturally, i felt i was staying somewhere unclean. Stayed 4 nights, every morning we woke to screaming cussing maids. I tried to comfort one because i know guests were giving them a hard time but her unprofessional attitude and continued complaining made me feel like i was in a chaotic enviornment. Due to covid they couldn't come inside the rooms to make them up so we had to put our towels etc. outside the room and then go down to get what we needed. Yet my friends at the delta, didnt have this problem rooms were being cleaned and had a more vacation like experience. Rooms smelled horrible, were dated, breakfast sucked and everything was an inconvienence from getting toilet paper to going to the pool. Going from their well known breakfast to a brown paper bag full of a 25 cent danish, water and a fruit and nut bar i was not impressed. They could have compromised by having them serve something. They wanted you to wear a blue wrist band at the pool and they ran around harrassing us over it. paid $200 for my room back in October. I expected a somewhat relaxing and enjoyable experience. It was anything but. This was more like a 2 star hotel. Worth no more than $100 and a stressful experience. I'm really upset about this non-vacation like experience. Aku tiki has gone down we've been loyal for 5 years. Their time has come and gone i suppose. Will not be back.

Visited with friends. All beaches are open now at Daytona beach. Best western Aku Tiki Hotel is right on the beach property. You can step to beach. Very clean hotel. They are opening Pool and Tiki bar this week. Staff was Super friendly. Very nice clean rooms. Lot of oceanfront area and lot of chairs to relax. Very nice stay. 7 eleven, Winn Dixie, other shops are just across from hotel.

Stayed during coronavirus. Beaches are open. Lot of people's on weekend. Staff was great. Very clean hotel. Huge beach front area.very large clean pool. Breakfast was good. Very relaxing atmosphere.you are right on the beach. Winn Dixie across the street. Great visit.

Due to covid I escaped the depressing city and came to Aku Tiki. Thank you to all the staff because honestly even through this time they remained positive and friendly. I loved our stay and because of this look forward to coming again and recommending to others.

I enjoyed my stay at the Best Western Aku Tiki. The staff is wonderful and the rooms are clean. The landscaping and the ocean view is wonderful. Great location and excellent service. The hotel offers Grab & Go bags which was great as well as coffee and juice in the morning.

Great hotel! Much nicer than expected for a spring break hotel. Breakfast & happy hour included daily. Right on the beach, nice pool and outdoor bar (but happy hour is at the inside restaurant bar). Would definitely stay here again and recommend to others. (We did stay during beginning of COVID-19 outbreak so it was much quieter than anticipated.)

A very nice hotel on the beach. A great amenity is the two free drinks at happy hour that they give to each guest. Breakfast is also very plentiful. Locate in area with easy acess to minature golf and other restaurants, grocery store.

Cleanest hotel we have ever stayed at in Florida. Friendliest, most accommodating staff. Beautiful hotel with ocean views. Great pool! Hot breakfast was not your ordinary buffet. Always was hot and fresh. Tiki bar was a great addition to the area.

This hotel is a great place to stay. It is right on the ocean and has a huge pool as well. All rooms have a view of the ocean too. Breakfast is included everyday and my husband really enjoyed the free happy hours. Rooms and hotel were very clean and every staff member we encountered were extremely friendly. Prices were very reasonable. It has a restaurant, inside bar and and outside Tiki bar too. Food in restaurant was excellent and we meet so many nice people at the hotel. We would definitely stay here again.

Very friendly and helpful staff. Of course being beachfront is always most enjoyable. The Aku Tiki was clean throughout and comfortable. Excellent pool area and expansive grass area, with chairs, along entire seawall.

The hotel was nice and quiet, but our bathroom was dirty. The shower curtain was awful and smelled. The side of the bathtub had hair and chunks of something on it. The vent was also extremely dirty. The front desk also gave us drink tickets, but did not tell us that they had to be used during a certain time frame. We missed the time frame and weren't able to use them.

I just stayed for 4 nights - good hotel. Rooms are clean, hotel in general is very clean. Staff are friendly. Great pool, right on the beach. Public transport right outside the door (and easy to use if you buy a bus pass). We asked for a local map and they said they had none, but they did and there is info in the rooms. Beds are comfy and clean, bathrooms are clean. Don't get too hopped up over the happy hour free drinks - they are watered down unless you order beer. But still a fun event daily at 5pm. I'd stay there again for sure.

We came down for a weekend away to attend a concert. The location is great and the accommodations are nice but that's where it stops. On Saturday night after arriving back at the hotel around 10, my elderly husband got out of the car after parking directly in front of the lobby in the handicap spot. He had a white bank envelope in his lap and while getting out of the car he dropped it. The white bank envelope had $1,200 written on it. There was a little over $800 remaining. After about 10mins of frantically searching for the envelope I went up to the night manager Harvey and reported it missing . While I was explaining to him, there was a suspicious employee who kept interrupting our conversation and Harvey put his hand up and told him to stay out of it he would handle it. The next morning a manager by the name of Shamira claimed that that same employee told her two different stories. First he claimed he found it in front of the brochures (which has no cameras of course) but he changed his story that he found it in front of the vending machine. In the end, it was found with $100 remaining. After leaving very disappointed, I spoke to Shamira again and she claimed that she and her computer guy looked over the cameras and could not see anything and that all she could say was sorry. I understand that ultimately this is our mistake but the shady manner in which it was all handled is both disappointing and upsetting. It is our word against theirs and there is not proof, however it's blatantly obvious that something sneaky went on between the random employee and the night manager. I did not expect them to fork over $800 out of the business funds but question what happened with the dishonest employee. Both of the areas he claims he found it were areas we didn't even go to and it's convenient that he chose areas with no or limited cameras. A comp to the stay would have been very easy to do and would have gone a long way. A place with clearly dishonest people is not appealing and quite honestly not somewhere I'd feel safe staying again. I didn't want to give a 1 star review as I have found out there is new management and the owner may not be aware.

We've been staying at the Aku Tiki for fifteen years. We stay two weeks in June, go back for about ten days in the fall and then again in January and March. We love this hotel, however there have been some changes a management group made that were not popular, especially with those repeat guest. Since our stay in January, Happy Hour is back and they are opening the restaurant for lunch everyday which is great. This hotel is clean, safe and the staff is always welcoming and helpful! Great location! Hopefully we're back on track to the Aku Tiki we love!! We'll be back for about ten days in March!!

We got an ocean view balcony room with 2 queen beds. The staff here are awesome. We stayed on a Friday/Saturday night. Here are the pros: *great view of the ocean *staff staff staff - best part of the stay! *clean room (filthy balcony) *comfortable beds *free parking, free internet, free breakfast Cons: *breakfast was not good - the food itself was ok but the bread/pastries were old each morning and stale, so many things were out and they took a long time to refill. I asked about 3 people for bread and it took about 10 minutes for one piece of bread. *Internet is terrible. If you need wifi - do not stay here. My husband needed it for work while we were there it was possibly the worst hotel wifi we've ever had and he couldn't even use it *balcony was nice and the view was awesome but there were tons of bugs, trash was also left of our balcony and the amount of cigarette smoking coming from other balconies was pretty bad (and that usually doesn't bother me at all) *the hotel 'kitchenette' was old and outdated and you have to clean your own dishes or they charge you, which I wouldn't mind but that means that other hotel guests cleaned the dishes before me so I didn't want to use them (nor did I want to re-wash them before using them to wash them again)

We had a room on the parking lot side but you still see & hear the ocean. Personal are friendly & helpful. Helped with our luggage ETC. . . not part of their job but was really nice of them. The free breakfast is fantastic. Everybody seems to enjoy being there & helping you. Not a job as much as like your family.

Nice restaurant right inside the hotel; good dinners and great breakfast buffet. The staff are very hard-working. Pool is nice, and there's outdoor dining, just no lunches. But Publix has awesome sandwiches to go, so a balcony or pool-side picnic is in order. And an IHOP is walking distance.

staff was friendly. room was clean. service in restaurant was slow and disorganize but the server was very friendly and helpful. No mention of rewards benefits. would definitely stay here again but would not make use of restaurant

We go the Aku Tiki every year because the staff is super friendly, the location is superb and the building is exceptionally clean. We've stayed in may hotels and this is one of the best. The rooms are clean and up to date, the breakfast is excellent, the pool his heated, the bar/restaurant is nice and the beach is right out your door. This is the place to stay!

my husband and I go to Daytona a lot - we stay in crappy, over-priced hotels, but we found the Best Western which will be our 'go to hotel in Daytona' - the hotel had everything. We booked for 1 nite, New Year's eve and decided to stay another nite. Best part, we discovered UBER- the hotel is close to Main Street and the Pier

We stayed here for the second time (family with 1 child). Although the hotel is a little dated, the rooms are clean, spacious and the hotel has a great heated swimmingpool. Hotel has free parking and is situated directly on the shore. Staff is friendly. Restaurant offers complimentary breakfast and staff is friendly.

First of all, one thing that hasn't changed is the staff. Overall they were outstanding as always. However, the hotel has changed ownership and some things are not the same as they were. First of all, the famous Happy Hour is gone. This alone would be enough for me to find somewhere else. But additionally, what used to be a good breakfast is now nothing more than Hampton Inn quality swill. Nothing is prepared fresh. Fruit is in cans. It was a big disappointment. The pool is great. Because this is an older hotel, it is larger than most and is 8 feet deep at one end. The Tiki Bar (which is only open during 'warm weather') is nice, but if you're over 5' 5", be sure to duck when you go to sit down. This used to be a great place to stay, something beyond a typical Best Western. But now that's all it is - a typical Best Western. The main thing it has going for it is that it is on the beach. Main Street is 2.5 miles away, so walking there is not much of an option. Won't be going back.

3 of us (sister, husband, & I) decided to meet in Daytona Beach for their huge New Yrs celebration on Main St. they have (yes it is huge). I saw a few reviews that had me scared to book this hotel but looking it up on Facebook put me at ease some what. Anyway, I got to the hotel and the room looked exactly like the pics and the partial ocean views were beautiful. I checked room from top to bottom and it was clean, in great condition, and the staff is wonderful! I most definitely would repeatedly book this hotel again and recommend to everyone. You will not be disappointed if you stay at Best Western Aku Tiki Inn.

Couldn't reserve the room I wanted told we don't do that anymore because the guests fight over the room I was given a room away from my grandchildren down the hall and not the best veiw of the ocean I and my family have stayed here many times things are gonna change

Great location with superb access to beach. Sufficient parking. Rooms are pretty good — a bit dated, could use some renovation. Friendly staff. I would — and will stay here again. The pool side rooms (on the south side) are best.

Hotel on the beach. Hotel seemed a little out dated but still nice. Only dislike I had was people smoking on their balcony. I wanted to enjoy the view I paid for however this hindered it. Rooms are non smoking so they find a way around it.

Clean, modern hotel on the beach. All rooms have balconies with a partial ocean view. Room was clean and bed was very comfortable. All the equipment in the fitness room was functional and easy to use. Free happy hour cocktails were a pleasant surprise. Breakfast in the attached restaurant was outstanding.

Really had a nice relaxing and enjoyable stay again at this hotel. They go up and beyond for us way more than we have experienced at other hotels. The breakfast is hot and very adequate. We will be back sooner than later.

Frequent your hotel for yeard, bring Company for Great Food. Advised my guest service is never good on a holiday never have additional help but FOOD IS ALWAYS TERRIFIC. True to form, not enough help, and besides bad service Thanksgiving dinner being terrible, fat on turkey, dry stuffing not enough gravy to get it all down. No one knew what was going on, so embarrassed brought my guest here.

Still my choice on Daytona Beach, but overall, the hotel is not as good as in the past. The restaurant is understaffed and the service is good, but extremely slow. The food is also of less quality than in the past.

Had an amazing vacation at Aku Tibi ! Excellent pool , food , friendly staff . Would return in a heartbeat The Hotel is updated since our last visit , featuring more modern decor . We appreciated ample handicap parking and the drink tickets to spend as we desired .

After a long day of traveling, we had the worse attempt at checking into a room that we had already booked and paid for. The woman behind the counter was frantic. She was yelling about being swamped- despite the fact that there was only one other guest in the hour we spent there attempting to check in. The manager finally came back from lunch and we started the process over again. We were told that the new owners have some crazy new policies and that we would not be refunded and we also couldn't check in for the night. We called corporate and got a free oceanfront room at a nicer BW about 5 miles away. Dealing with those people was impossible. I wouldn't recommend. They also have construction happening to put in another elevator so it is very noisy and dusty.

We have stayed at this property several times. we used to frequent other hotels in the areas which we liked also, but this is now our favorite. The rooms are large and most all have a nice view of the ocean and or pool. The front desk staff is nice Lisa was new to us this last visit very informative and helpful. The breakfast buffet is to die for much better than most Best Western. Jessica was very personable, service with a smile in Traders resturant also April. They also have happy hour in the evenings which is so nice. The grounds are large with bbq grill, basketball, shuffle board, air hockey the pool is olympic size and has a kiddie pool. Rosetta was a life saver with staying after her housekeeping shift with jumper cables for our dead battery. All around great stay.

We stayed here for one night mid November, family of 4. None of the online pictures look like the room or even the outside facade. We picked this location based on previous reviews, not sure why our experience was so different. The pool did look nice but we didn't have a chance to use it. Beach access was easy. Our room was on the fourth floor beside the elevator, elevator noise was minimal. Room looked like they just kept painting it over and over, furniture, mirror, counter top grout was all chipped and worn. Room smelled like a wet dog in one corner, smelled damp in general. A dehumidifier had been set up in one corner. Bed was comfortable, water pressure in shower was horrible and would occasionally slow to a drip. We did not have a chance to go to breakfast, we were travelling and breakfast didn't start until 7am.

This is the second time that I have stayed at the Aku Tiki! The pictures are real! Get up in the morning and see the ocean! Or if you want to sit by the beautiful blue pool there is that too! And you can swim in this one! It really is warm and has a deep end! Want to go and walk the sand then go do it! The staff here are awesome! I think they like their jobs, because that's how they make you feel!

We have stayed here a number of times and haves always loved the view and employees. The buffet breakfast is unbelievable and always fresh and hot . I love walking the beach and their pool is always warm and inviting. My husband loves going to the races , so we are both satisfied ! Lisa at the front desk is the best "check-in lady", very nice to us , which is what we needed after driving 10 hours ! Thank you everyone for a beautiful stay .

We had a short trip to Daytona beach. And had a reward night in Best Western chain of hotels. It was November, so we picked the one, which has a heated pool. Well, that day it was not heated. But anyway we felt the warmth from our hosts - everyone there was very friendly, smiling, helpful, attentive - we felt like we were welcomed there. The hotel looks nice, maybe some remodeling is needed – and we saw some projects running. It is great . The room was very nice (maybe pillows were lampy) , it had separated area with kitchenette ( with stove and full refrigerator ) and dining table and Window with an ocean view. The room also has an ocean view and the balcony. We had the door open to listen the ocean ( and thoughts – how to use that energy of the ocean . Funny) . We loved the room, the view. We checked the amenities – nice big restaurant with free very good hot breakfast included , we even got tickets for free drink (wine or beer or cocktail – your choice) . The pool area is very cozy there . The pool is big, has big section with deeper water. (One of us was even swimming there!) . There was also the children's pool, so kids may feel comfortable there. What is important – there were tables around the pool with umbrellas and a deck under the roof along the beach . I can imagine how nice it might be in season time for people, for families. The recreation area looks very-very nice, cozy, kind of homy . I also want to add, that the building has very nice shape and location, I meant - it was staying under the angel to the beach line, so every room had a piece of view of the ocean . It was smart and very nice.

I have stayed at Aku Tiki many times over the years and it is always my go to place. I experienced a negative stay over Memorial Day weekend and wrote a review describing my concerns. The management reached out to me and my husband and I returned to Aku Tiki and were so happy to see that the quality and service that we had always enjoyed had returned. They are going through some construction and I attribute some of that to the "bad weekend" along with the fact that they were packed over Memorial Day. The construction is almost completely finished and the improvements were wonderful. The grassy area by the beach as well as the Tiki bar and covered tables where you can order food makes for a fantastic beach experience. The hotel sits in one of the best locations on the beach and with a beachfront room, it is unparalleled. A restaurant on the premises makes for easy dining and it has a fabulous hot breakfast served with the cost of the lodging. What I like most about the hotel is that it is small in comparison to the mega-hotels and it has the older Florida vibe to it although the rooms are updated and very nice. Some come with kitchenettes which makes it nice if you choose to eat in. It has a nice pool and a large children's pool too although a hot tub would be really nice! The tiki bar was not open when we visited this time but it has been on prior visits and its a really fun place to hang out while looking at that beautiful view! I will be back with my family and friends. It's my go to place in Daytona and I don't live that far away!

We stayed 3 nights in a room with ocean view. It was amazing and worthful to wake up early and to see the beautiful painted-like sunrise in the morning! The rooms are large and the customer service is perfect. Nice heaten pool! All in all a real good spot to stay at the world famoust beach at Daytona!

Based on the pictures and reviews online, I guess I was expecting way more. Looked like a beautiful spot online, but it's actually very dated. Room itself was clean, but again very dated. Some of the furniture looked very old and dirty. There was always an odor in the corridors. We had breakfast each morning (included in our stay), and noticed some dishes/cutlery weren't cleaned properly. We did our laundry one night, and instantly one washer stopped working. The second one worked, but was leaking water all over the floor. We contacted the front desk, and a guy came out and put an "out of order" sign on the one not working, but didn't even bother to clean up the water all over the floor, and I did point it out to him. Apparently, the laundry services are provided by a third party, but at least clean up the water. Another night, on our way to our room, there was a guy passed out on the floor in the corridor hugging a case of beer. There were no beach chairs, that you could actually take to the beach. The hotel was undergoing some renovations at the time, so maybe this was partial contribution. Also, during our stay, it was Biketoberfest, so lots of bikes everywhere. It was very loud. We didn't know about this until we arrived. It didn't really bother us, but for anyone who don't like noise, it wouldn't have been enjoyable. On the bright side, it's an excellent location, basically on the beach. The beach is beautiful! We had a beach view room, which was very nice. We enjoyed the balcony in the mornings and evenings. The pool and back area were very nice. And even though there were no chairs to take to the beach, we did enjoy just lying out in the back, next to the beach! Each day during happy hour, there were complimentary drinks at the bar, which was very nice. Front desk/restaurant/bar/housekeeping staff all seemed very nice.

This hotel has everything you need in one place .We love that we didn't have to leave to eat .The rooms are tropical and inviting. We had great pool and ocean view .Breakfast was great .The restauraunt and Tiki bar rock! The pool is big and the grounds beautiful .Great staff too .

We have been here before, and after reviewing alternatives we decided to return. It is easy to reach from Sanford airport, and a good beach location. There was construction work in progress, but they gave us a nice room with a sea view, well away from the work, so no problem. Staff are helpful and friendly. The resturant is nothing exotic, but we had a pleasant meal in the evening, and breakfast was good. The room was clean and in good condition. Wifi worked well.

Very clean safe hotel. Breakfast is good and the restaurant serves a good meal as well. Lisa is great she will go above and beyond to meet your needs. I love staying here and I have a great view of the ocean.

Needed a room night prior to leaving on cruise. Researched on-line and Aku Tiki had good reviews. Booked on line with considerable savings. Arrived to get an ocean front room. Nicely appointed and friendly and efficient staff. Breakfast the next mroning was hot food not the normal continental.

We were there for Biketoberfest, and bikers do not always get friendly treatment. BW really took care of us! Loved the Bike Parking area the hotel roped off too. After 5 years of trying different hotels in Daytona, and being terribly disappointed, BW Aku Tiki has restored our faith! Thank you! We come over to Daytona about 4 times a year, and BW Aku Tiki is where we will be staying.

We had an ocean view room with a balcony which was great but we didn't get to enjoy it too much because it rained almost the whole time we were there. The hotel could use some updating but overall it was pretty clean and the staff were pretty friendly. We ate a late dinner at the restaurant on the hotel property and actually quite enjoyed it. The breakfast was included which was very good.

We've stayed at the Aku Tiki for years and we're never disappointed. It's a great location, everyone there is always warm, welcoming and accommodating! The hotel makes updates and improvements on a regular basis! We love it there!

What a wonderful 3 night stay. Hotel has everything you could want. They offer a free buffet breakfast every am which was incredible & a free happy hour. Our room was very clean & comfortable. Highly recommend poolside/oceanview with a balcony. The staff were friendly & helpful. This is now our go to get away in Daytona. Oh I forgot to mention they have a tiki bar at the pool with music.

We love all the improvements being made. We were a bit disappointed at the lack of service in the restaurant at dinner. Hope they get this fixed ! We have stayed here for years. The physical improvements look great !!

The check in process was smooth and the staff are very friendly, however, the rooms smell really moldy. The bathroom has a vent that was really dusty and unfortunately today's breakfast made me sick. I looked down and there was a small white worm in my oatmeal. I'm 10 weeks pregnant and extremely nauseous. Hopefully nothing goes wrong.

Great hotel. Staff were friendly and helpful. Renovations are almost complete and will greatly enhance the hotel lobby. Clean rooms, each room has a view of the ocean and a nice balcony/patio to sit. Will definitely stay here again when in the Daytona Beach area.

Have stayed at this hotel three times. The folks are always friendly. The rooms are comfy . The food there is always good . The location is nice and relaxing with a nice view. The pool is always clean.

The staff was very friendly they go out of their way to satisfy you during your stay free breakfast free happy hour rooms are huge they were remolding at my stay but still was clean and quiet will working

We are a group of Trekkies who came here for a fun fan weekend of activities. The hotel is clean, well maintained, lots of amenities for fitness people, great breakfast each morning. The staff was friendly and adaptable to our needs. Look forward to coming back.

This is a Great place to stay. Friendly staff and very helpful. great service, great food. Right on the beach happy hour is good with free drinks from 4:30 to 5:30. Lots of stuff close by to shop at. Close to the speedway. Easy to find. Clean rooms.

Our social group have been coming to this hotel for 17 years. We come every April or May & Sept. We get a good rate & are treated very good. All staff are eager to help & very friendly, even at the Tiki Bar. We have between 50 & 60 rooms every time we're there.

Stayed at the inn for six nights. Had a room with ocean view. I could feel the ocean breeze somedays and the view is just spectacular. The rooms are comfy , clean and huge. Housekeeping did it's best and I enjoyed my stay. You can wake up in the morning and watch the sunrise.....,simply beautiful.

The staff is wonderful! Rooms clean... nice pool and right on the beach. Love having free breakfast and Happy hour.. We have been there three times and would recommend it. Will be going back again soon.

The staff was so friendly and made our trip an enjoyable one. The facility is clean, comfortable, and worth every penny we paid. A return trip and staying at The Aku Tiki Inn Best Western is inevitable. Our rooms and views were exactly as pictured on their Web site.

We found a large cockroach running around in our room which was situated on the 4th floor. Upon reporting it to the front desk, we were quickly moved to a different room on the 3rd floor. However, my daughter discovered little light yellow bugs all over her pillows which we thought were just tiny ants at the time. Upon further inspection of the video taken, my husband and I believe they might have been baby bedbugs . Needless to say, I was ready to check out and find another hotel but it was already passed midnight and we were only staying 1 night. I will never stay at that hotel again!

Front desk staff was very friendly and helpful. The pool area was great with plenty of seating area (tables & chairs as well as lounge chairs)! Tiki bar was only open on only the weekend, but the bar in the restaurant met our needs. The complimentary breakfast was fresh, hot and delicious with a variety of options. The complimentary Happy Hour was very inviting. The view from the property was just breathtaking. Best value for your dollar in Daytona Beach!

The hotel was in the middle of some up grading, But it was very clean and the staff was extremeley friendly. The breakfast was the best that i have ever had at a hotel. The grounds had several things to keep you busy. It was a wonderful experience

Nice hotel directly on beach. Good price for area. Nice employees. Good food. Nice outside tiki bar. Nice patio area and plenty of seating around pool. Nice clean large pool. Free breakfast and free Happy hour drinks is a plus.

Great beach, nice and huge pool and friendly service - what else do I need. Free complimentary drinks during the happy hour - a brilliant idea. The rooms are not brand new, but quite well. I wish I will come back soon.

When we first got there I wasn't really impressed, they are under construction and the entrance is part of that. I imagine it will be beautiful when it is done. We had a little blip when checking in and I wasn't happy about it but Barbara took care of it for us. She even remembered to ask about my husband's being able to print his boarding pass. Our room was very comfortable and clean. My biggest complaint was the size of the bathroom, it was so small you could barely fit in it. The pool was really beautiful and so was he beach/pool view from our room. I don't know if it was the time of year or what but the beach was not too crowded. I enjoyed finding shells on the beach. We had breakfast and dinner at the adjoining restaurant. The breakfast was ok, usual stuff with a few surprising additions like tator tots. Dinner was pretty good and the waitresses were wonderful. They also had happy hour between the hours of 4"30-5"30 which was really fun. After breakfast they had cookies for the guests to enjoy. That was a very nice touch, we loved the cookies. They have a de-humidifier in the room and it really helps keep the moisture and odors down but the down side is that you have o empty it often. Not really a big deal but not all will like doing this. We were put in a room near the elevator and I immediately thought that it would be noisy but I was pleasantly surprised I did not hear any noise from the elevator. There were a few negatives but more positives.I'm not sure what they are doing in the area where the constructions is ongoing but I'm thinking that it might be the new lobby which i think would be great. I don't know if I will be back again only because I don't know that we will b going to Daytona Beach in the near future but if we were to go I'd love to see the results of the renovations.

This hotel was awesome! Very good price for off season. Staff was wonderful. The only exception was the construction out front but thats temporary and it has to be done. It was very quiet dispute families being there. Breakfast was wonderful! Overall, I will be back!

Always try to stay here whenever myself or my family and i come down. The people here make you feel welcome. Everything you need is here, the food is great, the pool is large and they are close to other attractions. They also have the best bartender at the tiki bar in the afternoons. Only thing i didn't like was i didn't book soon enough. They had no room for us the most part of my trip, but I was able to stay one night.