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Best Western Hotel Aku Tiki Inn, Daytona Beach

2225 S Atlantic Avenue, 32118-5007, Daytona Beach, United States - See on a map
Best Western Aku Tiki Inn - Outdoor Swimming Pool The Best Western Aku Tiki Inn is ideally located in the center of Daytona Beach. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Stay at this long-time family favorite, award winning, island style retreat on a breath-taking stretch of Daytona Beach's world-famous shoreline. Experience the warm hospitality of our Daytona Beach, Florida hotel located directly on the white sandy beaches of Atlantic Ocean. This family friendly hotel offers the best in customer service for both business and leisure travelers. Guests will be conveniently near the Ocean Center Convention Center, Daytona International Speedway and the Embry Riddle Aeronautical University. The Best Western Aku Tiki Inn proudly offers 132 spaciously appointed guest rooms each complete with flat screen television with HBO®, microwave, refrigerator and high-speed Internet access. Guests will enjoy dining at Traders Restaurant and Tiki Lounge, the on-site full-service restaurant. Additional amenities including an oversize heated outdoor swimming pool, basketball court and numerous children's activities. Business guests will appreciate the meeting facilities accommodating up to 80 guests and limited business services. The Best Western Aku Tiki Inn is close to a variety of outdoor activities and attractions and frequently hosts guests attending the Daytona 500, Bikeweek, Biketoberfest, Coke Zero 400, Rolex 24-hour at Daytona, Budweiser Shootout and the Gatorade Duel. This hotel is also near many area golf courses and tennis courts.

Best Western

Hotel Aku Tiki Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Lounges/bars
    Lounges/bars
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2020
 
Travelers_Choice 2020
 
based on 1433 guest reviews
NOTE ISSUED
Excellent
825
Very Good
379
Average
111
Poor
56
Terrible
62
REFER TO NOTICE
Business Business
64
Couples Couples
393
Family Family
585
Friends getaway Friends getaway
145
Solo travel Solo travel
37
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Impresses"

4
rljonesco, Gainesville, Florida 13/05/2022

I recently stayed at the Best Western Aku Tiki Inn in Daytona Beach, Fl. I would highly recommend this hotel. It's walking distance of many amenities in Daytona Beach, on the strip. The hotel itself is very comfortable and the staff is excellent.

"Cancellation"

1
User 26/04/2022

I booked this hotel back in January 2022 for a competition to be held in May. I planned and prepared as I knew it was a busy weekend locally for Daytona and wanted to make sure I had a place to stay. In the last week I was left a message that they overbooked and had to cancel my reservation. However, other people in my group, in the last week, were able to continue booking during that time. I have left several messages for management to contact me and they never do and I get told "we already have your message. They will get to you". This is not a professional way to conduct a mistake on your part. Now any hotel that is left for that weekend is beyond expensive, if I can even find something. Not recommending ever!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Dear Guest, Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

"Friendly and welcoming staff, excellent outdoor facilities"

4
Footprints782092022, San Antonio, Texas 22/04/2022

I read other reviews on this hotel and was apprehensive but clearly they were all wrong or the hotel hired new staff. They were as kind and welcoming as could be, accommodating every request with a smile no matter what time of the day, from the desk clerk to maintenance, housekeeping, and bartenders, EVERYONE was kind, patient, and friendly. It is an older beach hotel so there is understandably some rust on the metal and the hallway carpet is a bit musty but there was never any smell in the rooms, the beds were extremely comfortable and the outdoor bar and patio area were huge, accommodating a last minute celebration with over 50 people enjoying the bar, the music, and our own food we cooked. There is a lot of seating outside and a very large pool so the kids really enjoyed going from the pool to the private beach entrance, and using the outdoor shower to get the beach sand off. Again, it is an older hotel but excellent value for the price and the staff are amazing. Some of the rooms are equipped with a full size refrigerator and full kitchen and the others have a mini fridge and microwave.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Dear Guest, It is a delight to hear back from you regarding your recent stay with us - it's nice that you had a good overall impression of your visit. It's wonderful to hear that you found the accommodation clean and comfortable. We are happy to read that you will revisit us, and we look forward to having you back many more times in the future.

"My stay"

4
linkandtara, Dolgeville, New York 21/04/2022

The location was great, the amenities were very good, the staff at breakfast were very courteous and friendly. The vending machine did not give change and was out of water. The staff did not bring fresh towels or toilet paper I had to ask.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Dear Guest, Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location like our amenities and friendly staff. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

"Hated it!"

2
Derrick A, Texas 20/04/2022

This hotel is outdated! The furniture, kitchen, bathrooms and even the ceiling and walls need a face lift. They have a no refund policy without the managers approval. My room was horrible! The ceiling was peeling, the toilet set was peeling and the mirrors were so old the film behind the glass was peeling. If this wasn't a stay paid for by the coordinator, I would not have spent any nights there. I came with my own lining based on the reviews and thank goodness i did. The mattress cover, sheet and towels all had brown stains on them. The tub was so ckooged that water would fill up in the tub while showering. They did make efforts to fix all the problems but there were so many they could address them all. Some of the staff is friendly while others won't even speak. As far as the rooms

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Dear Guest, We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

"On the beach"

5
Curtis K, Holly, United States 18/04/2022

We arrived early evening having already made reservations. We were greeted with a warm smile and we were quickly checked in. Two elevators make getting to upstairs floors easy. Plenty of parking that is well lit at night. Our room was clean, neat everything in good working order. Not a brand new hotel but it is well maintained and this property is in a great location. Nice bar and restaurant on premise. This is our 3rd stay and we will be back again for the right on the beach views.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thanks a million for posting such a fascinating note about our facilities and services. We are so inspired to see your great review post your stay. We promise to remain committed to our hard work to provide every guest with marvelous accommodations.

"Coming here for 25 years plus,"

2
michigangrandma, Bark River, Michigan 10/04/2022

Been coming here for 20 years plus, went to check in we have been getting the same rooms ground floor, forever, we enjoyed the people and atmosphere, now they have new owners, they are not accommodating at all, reserved 2 rooms ground floor, we get here and the lady at the desk was not very accommodating, she gave one of the rooms away on us, she said we don't reserve certain rooms anymore, so she gave one of them away, and the other one was going to be floor 2nd, not happy anymore and don't think we will be back. It's a shame that they will not accommodate us anymore. Thank you karen ritter, we are still waiting to get into our rooms, we have 1 sick child, they really don't care anymore . Will not be coming back. I will be telling friends that have been coming here about how the rules have changed.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please know your voice is important to us and we will be using the feedback you provided to try to make improvements to ensure we offer a better experience for our guests in the future.

"Good value / horrible service"

2
carpediemtrucking, Boulder, Colorado 24/03/2022

The only reason they get a slightly better review is because the hotel is directly oceanfront with a great view. The air conditioning did not work. The phone was broken. They did not provide any utensils or cookware in the hotel room with a kitchen. The service was lacking in that they could not accommodate early arrival (1 hour early). The front desk clerk said “she sees I'm visiting from CO” & felt the need to let me know “there is absolutely no smoking of any kind allowed” yet the entire 3rd floor wreaked of marijuana & I have my kids with me on vacation. Not only was I insulted but then the bartender was also extremely rude. Couldn't even get fresh towels so I had to grab them from the pool area. The entire overall experience was not good.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please know your voice is important to us and we will be using the feedback you provided to try to make improvements to ensure we offer a better experience for our guests in the future.

"A little pricey, but a nice place to stay. Right on the beach, great pool for adults and a kiddie pool too. Rooms are simple, bu"

4
JohnnySalsa, Superior, Wisconsin 16/03/2022

Clean rooms and public areas, very friendly staff and free parking. Complimentary cocktails in the evening are a nice bonus. Right on the beach and a great view of the ocean for half of the rooms. Walking distance to a number of restaurants. Would stay here again.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, On behalf of our entire staff - It was our pleasure to provide you with such a wonderful experience. We would love to see you back on your next trip to the area! Please do let us know if there is anything that we can do to make the next visit enjoyable for you. We look forward to hosting you again and hope to delight you with a superior experience during your next trip to the area.

"Beach Trip"

3
266beachgoer, Fortville, Indiana 27/02/2022

The outside area is well kept and beautiful. The pool was clean and clear. Our room was dingy and smelled of mold. Was in bad need of an update. Carpet was dirty and lamp shades were moldy. We enjoy staying at the Aku Tiki but probably wont stay again until rooms are updated.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we will share your issue regarding the cleanliness with the concerned team for improvements. Hope you will give us another opportunity to provide you with a better stay.

"Enjoyable Stay"

5
75ChrisW75, Darlington, United Kingdom 23/02/2022

A great hotel, good facilities, rooms clean and spacious. The hotel has a great setup with the pool, beach bar area! Mike in the Tiki Bar is the life and soul of the place! Welcoming, friendly and a great bartender! An enjoyable stay, would book here again.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Appreciate your rating and review. Receiving an astonishing 10-star rating and review is a real victory for our hotel. We are infinitely grateful that you will choose us again. We are waiting to welcome you back soon!

"Great hotel on the beach"

4
Stephen A, Mount Desert Island, Maine 08/02/2022

Nice balcony on the ocean. Would have loved to see the sunrise, but weather did not cooperate. Check in was great, check out even simpler. There is no hot breakfast, though. There is an on-site restaurant.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We are glad to know that you had a nice stay with us and liked our convenient location, smooth check-in, and check-out. However, our goal is to make our guests 100% satisfied. Therefore, we will share your issue regarding the breakfast with the concerned team for improvements. Hope you will give us another opportunity to provide you with a better stay.

"BEDBUGS BEWARE!!!!!"

1
User 07/02/2022

I booked 3 nights at Aku Tiki Inn, BW (daytona beach). Upon the first 2 nights woke up in the middle of the night extremely itchy across my body, especially arms & hands (some on my back as well as calves). My 2 year old son crying in the middle of the night (to which I found bug bites on his stomach and legs). Also, my sister who stayed with us in the hotel had BITES on her face and feet. Our stay was from Feb 3rd- Feb 6th. We checked in late Thursday night, so we really only had Friday and Saturday to enjoy the hotel and beach (BIG MISTAKE!) I called the front desk (Saturday evening, Feb 5th) to alert her that we needed to change rooms because of the bugs. They immediately changed our room (we stayed in room 410, they moved us to room 414 - only a couple rooms down). They did not seem suprised when we complained about bed bugs, as if this is a reoccurring issue for Aku Tiki Inn. The only thing the clerk asked us was “Are the bites visible?” ….. They didn't do ANYTHING else, they just apologized, rushed to our room and had us pack our belongings and move to another. Upon check out the next morning, I explained to the clerk that this was a traumatic experience for us. She said, “Could it be sand fleas?”…. Ummm… NO! It was also raining from Friday-Sunday (basically our entire stay - and FREEZING) so, we barely even went out to the beach! We stayed in our rooms the entire stay! We went to the beach ONCE Friday morning before rain started. Anyway, the clerk told me that she would write my phone number down and the manager would give me a call Monday afternoon at 12pm. (Today is Monday Feb/7th, as i write this review). The manager NEVER called me! I ended up calling the hotel around 4pm after waiting all day. When I got ahold of the manager, she immediately blew me off, saying it was “sand fleas”, and even though I didn't go to the beach bc it was raining, that they can get into the hotel just from me opening the balcony doors (mind you, I was on the 4th FLOOR!… and it was raining… and COLD!) She made absolutely no sense and she barely spoke english. When I told her that the bites came FROM THEIR MATTRESS, and that we woke up multiple times through the night ITCHING out of our sleep, she said she did not care. When I explained that this was a family vacay for us, and that it was traumatizing waking up with bug bites, and that I spent a lot of money to be there ($400), she said “People spend plenty of money here! That's not my problem”, and then proceeded to say she's not going to do anything about it and HUNG UP on me! I called priceline (who I booked through), and after I explained the situation to them, they called Aku Tiki. Priceline placed me on hold so they could also speak to the manager. Once off hold, they informed me that the MANAGER told them that there was “never any reports of bedbugs” and that “they aren't compensating for anything”. Basically, the manager blew price line off too and told them she doesn't care. Also, lied and said “She never recieved a call from me”…. I ended up calling corporate, filed a complaint and they sent out a ticket/citation to Aku Tiki Best Western, to which I will hear back from them within 2-5 days with the results. This was a HORRIBLE experience for my family and I. I had to throw all my luggage away. My poor son and I still are itching - 4 days later! The welts have become bloody and scabbed! Please PLEASE don't make the same mistake I did. Not only will you lose your money, but you could potentially bring a disgusting PARASITE home to your family! I attached PICTURES of our bed bug bites. I took these INSIDE my hotel room! Do yourself a favor and stay FAR away from this hotel. Had i known earlier, i could've SAVED myself $400, my luggage, and my peace of mind.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We sincerely apologize for the bug-related issue you faced at our property. We have investigated your feedback with our management and found that our staff had helped you in every possible way as guest's satisfaction is our number one objective. We hope this will not be your last impression of us and that you will reconsider staying with us in the future.

"Great stay"

5
nancymL863TL, Citrus Springs, Florida 18/01/2022

We have never stayed here before but now it is our go to place. Staff was so nice and friendly. Although I thought breakfast was included it is not. You order off a menu. Coffee and juice are free tho. The room was great, King ocean front. View was wonderful. Happy hour 4-5 drinks on the house!!!! What a great perk. That is worth the stay right there. LOL. We had dinner in the restaurant and wow what good food. Will definitely stay here again.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

"what happen here"

3
User 04/01/2022

Used to have the best breakfast in town and free , but now you have top pay but ti is not wroth it . The free drinks you get are made with cheap liquor. nasty . Other than that this is a great place to stay . Very nice rooms with all oceans views . Maybe they will fix the breakfast

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We are glad to know that you had a nice stay with us and liked our convenient location and clean room. However, our goal is to make our guests 100% satisfied. Therefore, we will share your issue regarding the breakfast with the concerned team for improvements. Hope you will give us another opportunity to provide you with a better stay.

"Great place"

5
User 02/01/2022

I enjoy staying here with my family I like the accommodations that they have rooms with refrigerators and stoves and a jointing rooms I like the idea you're also on the beach there's two pools there's a restaurant connected this is like my third time staying here I enjoy going there

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

"Ratings are not accurate"

2
BeachTraveler2021182, Lexington, Kentucky 02/01/2022

The hotel has a terrible odor and everything is rusted. The rooms have a dehumidifier to try but the popcorn ceiling is falling because of the moisture. Bathroom look like a truck stop. Needs deep clean

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We are committed to delivering a clean, comfortable room and apologize for the inconvenience you faced due to the unpleasant smell and cleanliness during your recent stay. Please know the maintenance conditions you experienced are an exception to our guest commitment, and as such, we apologize.

"Comfortable and Quiet Stay"

3
Hoorah2, Orlando, Florida 31/12/2021

I needed a break and a friend of mine recommended BW Aku Tiki. My stay was comfortable, rooms could use some updating but bed was comfortable. Except for when guests roamed hallways, I could not hear them once in their rooms, which is a plus since I am a light sleeper. The tiki bar was a nice touch, food and drinks were delish, access to the beach was definite plus.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location and comfortable room. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

"Great Stay"

5
Dennis C, Kettering, Ohio 07/12/2021

This property has a lot to offer at a reasonable rate. A wonderful large grass area over looking the ocean with tables chairs and lounge chairs. With the way the hotel is located the pool and grass area get sun all day long. Tiki bar, restaurant, and a daily happy hour. Have stayed here many times and will be back.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hi Dennis, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback. We will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

"Worse Hotel on the Beach"

1
mjcollins2021, Stockbridge, Georgia 06/12/2021

could not stay the 2 nights I booked due to cigarette smoke, dirty rooms, chemical smells, unmade be filthy conditions, only received refund for one of the 2 nights I paid for even tho I couldn't stay

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We apologize for the inconvenience faced by you. We never want our guests to have a bad experience. We have discussed these issues regarding cleanliness and unpleasant smell with our management for improvements. Hope you will give us another opportunity to provide you with a better stay.

"Only place I feel Comfortable and Safe!"

5
shannonhicks7669, Mosheim, Tennessee 04/12/2021

This made my second stay and will for sure be back! No bugs, security makes sure your safe, close to the beach, great staff, clean rooms, beds are good, views can't be beat, very quite especially on beachfront

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services and promise to remain as committed to you as we are now. Your concerns have been noted and forwarded to our team for improvement.

"Honeymoon Stay"

4
Roundy1031, Wilmington, North Carolina 05/11/2021

Stayed here for 2 nights for our Honeymoon. Hotel is in a great location! Staff from the front desk to the bar/restaurant are friendly and welcoming! Room has a great view of the pool and beach! Only thing I ding this hotel on is the water pressure in the shower, there really isn't any. Small complaint but not deal breaking. Would stay here again given the opportunity.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, On behalf of our entire staff, we thank you for your business and for your positive comments. We appreciate your insights about the location and friendly staff. Thanks for letting us know about our problem area. Next time you're in town, count on us again for an even better experience.

"Nice older Hotel"

4
Edward T, Orlando, Florida 29/10/2021

This is a nice hotel with lot's of amenities. Big pool and large baby pool. There is no Hot Tub. Restaurant on premise, but pricy. Rooms are dated and need updating. Be careful with kids on beach. Cars are allowed on beach.. Some exceeding the speed limit.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for sharing this honest review and feedback about our hotel. We hope to see you again to provide you with an even wonderful stay on your future visit!!

"Great property"

5
jackieh612021, Alpharetta, Georgia 17/10/2021

The BW Ali Tiki is s great property! Great oceanfront location. Nice restaurant and close to everything! Rooms are nice and cleansed staff is great. One of the nicer Best Western hotels we have stayed in!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

"Best random trip"

5
ashleysJ4806GP, Sanford, Florida 07/10/2021

Mike at the tiki bar was phenomenal, knew exactly what we wanted and was so friendly and helpful, ended up making a random trip for dinner out to a total night stay.. best random night in your ur life!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you so much!! I am so pleased that you enjoyed your recent stay with us here at the Best Western Aku Tiki Inn. We hope to have you back in the future and take part in more of your life's celebrations and milestones. See you soon!

"Outstanding Hotel"

5
User 06/10/2021

I spent a weekend at the Best Western Aku Tiki Inn win the Villages Parrot Head Club. The hotel did everything they could to make our Club outing successful. Lisa was fantacitic. The staff of the hotoel were pleasant and helpful in ever respect. This is going to be my GoTo hotel in Daytona from now on.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thanks for taking the time to share your prestigious opinion about our property with other travellers. We are happy to receive your compliments and appreciation and hope to see you soon.

"On the beach"

5
Curtis K, Holly, United States 06/10/2021

Check in was easy as I had made reservations in advance, We loaded our luggage onto a cart and up the elevator to the 3rd floor. We had an ocean front room, nice balcony with great view of the ocean. This was a room with a kitchen, the full side fridge was nice to keep drinks and foods cold. We had two cars and were given parking passes to put on the dashboard and parking was free which was nice as we were transporting two cars to a destination down the road. Beach access is easy and there is a restaurant and bar onsite. Bathroom and beds were squeaky clean.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We would like to express our gratitude for your rating. We are always pleased to hear that our guests enjoyed their time with us so much. We all look forward to welcoming you back again soon.

"Excellent party facility"

5
Marsha424, Lake of the Ozarks, Missouri 04/10/2021

I spent a great weekend with friends at the Aku Tiki Inn. We all had a great time and I would recommend this facility to others. Beautiful well kept facility. Friendly, helpful staff. The rooms, pool, beach and grounds were attractive and clean.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for your positive comments and for staying with us. I'm so pleased that you found us a clean, comfortable and friendly place to stay. We focus on offering a guest experience that will satisfy a wide range of travellers. We loved serving you and look forward to having you back the next time you're in the area.

"Great Place for a vacation"

5
Travelfriend07, Fayetteville, Georgia 28/09/2021

This remains our go to hotel for Daytona Beach. We love everything about this place. The pool and tiki bar are awesome and the location is perfectly situated as it is far enough from the center of Daytona to not seem overly busy but still close enough to get to everything that is Daytona!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thanks for taking the time to share your prestigious opinion about our property with other travellers. We are happy to receive your compliments and appreciation and hope to see you soon.

"We've been here twice and will keep coming back!"

5
eChicago, Chicago, IL 27/08/2021

There is not enough room to say how much we love this place, so I will give bullet points below: -good price -great views in every room -super friendly staff -clean -clean -clean -large pool -tiki bar! -great tiki bar bartenders! -large grassy area to move around -comfy beds -large rooms with kitchens or kitchenettes -cute decor I feel like I'm in a far away fancy resort when I'm at the Aku Tiki, minus the added costs and inconveniences. I hope this hotel stays the way it has been, but better. Without the funds and desire to travel to some far away fancy resort in another country, this is where my husband and I chose to have our tenth wedding anniversary, and the sunrise on the beach on the morning of our tenth anniversary could not have been any more romantic anywhere else in the world!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for the fantastic review! We're pleased you had an excellent stay with us here at BW Aku Tiki Inn and even more pleased you were completely satisfied. Our team works hard to make sure each guest has a great experience, so we love receiving compliments like yours. We look forward to showing the same great service on your next visit!

"Over priced for what you get"

2
margie1166, Bradenton, Florida 24/08/2021

They took away free breakfast, no housekeeping no matter how many days you stay. People send small kids to pool with no supervision. Was never given bands at check in and got hassled for not having them. Couldn't enjoy the balcony from the room by me smoking pot.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for sharing your review. We are sorry to hear that your most recent stay with us did not meet your expectations of quality service and accommodations. Your review is important to us as it helps us to identify problems and take corrective measures. Hope to serve better next time!

"Best stay on the beach"

5
debbies833, Tulsa, Oklahoma 13/08/2021

5th floor room with breathtaking ocean front views. Second time at this hotel and will be our top pick for the next stay. Spacious rooms. I took cleaning supplies with me to start out "safe" with covid and all but never felt the need to use. Room was very clean! Did have a dehumidifier in the room which we were glad for because of all the wet clothes each day. It was absolutely no problem. Great location on the beach with super easy access to everything we desired. Pool is wonderful. Took two teen grandkids with us and their first ocean experience was wonderful. Thank You Aku Tiki.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you so much for your feedback. It is very rewarding to hear your perspective of our hotel, and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience. We will happily share your comments with our staff, and we look forward to seeing you soon!

"No thank you...."

2
Nicole M, Lakeland, Florida 11/08/2021

The location is fantastic...and that is all! If you like a running dehumidifier in your room this is the spot for you. Its moldy and smelly and short staffed. The pool is always dirty...no towels to be found. Smoking is allowed everywhere it seemed as well. It was quiet at night...so high five there. No parking or resort fees either. In need of a huge remodel however!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We are so disappointed to read about your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and service. Please do feel free to connect if there is anything we can do to help.

"Stayed for a Small Convention"

5
marshmitchell, Daytona Beach, Florida 10/08/2021

Great Hotel!!! Polynesian theme through out. Lots of Fun. Tiki Heads on Doors, statutes, etc etc. Staff was great and very accommodating did not meet a rude staff person at this Hotel. Pool was huge!!! beautiful grounds right on the beach. Every Room has an Ocean View. Free Breakfast in the Hotel Restaurant which was very good I ate something different every morning and was all was well prepared and yummy. They did a fantastic job with the meeting room and the Lunch and the Banquet all the food was well prepared. Not only all that but Free Happy Hour every day at the Restaurant Bar, also had a Tiki bar pool side. It was just perfect for what we needed and also very very reasonable. Just a Great Hotel Highly Recommend!!! Also a a Kudos to Darla at the Hotel Bar she was great! A real Gem right on Daytona Beach.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for choosing BW Aku Tiki Inn and sharing your experience with us. We are glad to know that you had a pleasant stay overall. It's pleasing that you have mentioned all the aspects you liked during your stay like staff, clean and comfortable environment. We hope to see you soon.

"The good the bad and the ugly."

2
User 09/08/2021

We stayed July 22-29th 2021, checked in went to room, walked over to turn the air conditioner down and the carpet was soaked in an area 3ft by 6ft right next to the bed. They were aware of this because they had a humidifier running next to it. I called the front desk right away, they said the would send someone up right away, that never happened. I called first thing the next morning they said 15 minutes, 1/2 hour later I called again. They said as soon as someone shows up they will be there. Well we went to the pool came back to find a filthy soaked filter thrown on the balcony, I guess to let me know someone came? Complained again, they offered another room on the second floor. After seeing all the pot smoking riff raff hanging around I didn't want to move lower so we stayed and emptied the FULL humidifier EVERYDAY. Eventually after 5 days it dried. Manager is a yes sir, sorry sir type who does nothing else about anything, carpet in the whole place is filthy, no room service at all, need towels? You have to call and tell them. Want clean sheets? You have to call and they hang them on your door and YOU have to change them. Everyone throws their dirty linens and garbage out in the hall and they pick it up. How sanitary! Really bummed I loved this place! The pool is still very nice but we saw the same cups, straws, plates ect. sitting around for DAYS while several employees walked right by. Food was good, every one there was very nice a little pricey. Spent way to much hard earned money on this place won't be back, to bad you had a gold mine and are running it in the ground. :( Keep looking!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We are sad to see this review. We never want our guests to go back with an unpleasant experience. It looks like we dropped the ball on meeting your expectations. Guest satisfaction is a top priority at our hotel; for that reason, we will surely forward your feedback to our team for improvement. We hope to earn your business on future travels so that you can see our continuous improvement.

"Conference"

5
jamiejames316, Daytona Beach, Florida 08/08/2021

Scheduled our annual conference at the Aku Tiki Inn and had a great experience. Easy to set up the conference, and banquet. Staff was friendly and very helpful during the whole process. Had many compliments from people that attended the conference. They did an excellent job and we will be booking with them again in the future.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

"Absolutely perfect vacation!!!!!!"

5
dalphoebe123, Lake City, Minnesota 06/08/2021

First of all, the customer service is above and beyond anything I have experienced in quite some time. Thank you LISA at the front desk - she was AMAZING in helping us check in when we left a different hotel (the El Caribe) early. She was so incredibly kind and understanding!! Everyone at the aku tiki went above and beyond in friendliness and helpfulness from the front desk ( Lisa ), to housekeeping (Patrick - who stopped what he was doing to get us towels). The pool is huge and was never crowded. They have happy hour every night that includes complimentary drinks from 4-5. The food in the restaurant was very good!!!! Our room was extreme clean and very soundproof! I never heard anything from any other rooms or the hallway. We will come back to the Aku Tiki from now on. We actually stayed an extra night because our experience here was so positive. Thank you to all the staff who made our vacation beyond fantastic!!!!!

"Bad Staff"

1
User 05/08/2021

Best western Adu Kiki terrible staff,,,this hotel treat customers very bad This hotel best western Aku tiki Inn Daytona beach,,,,,stay away from this hotel the staff is horrible & they treat customers so bad

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for choosing us for your recent stay. We apologize for the inappropriate behaviour shown by our staff. Your feedback is essential as we are working to train our staff to cater to our guests need efficiently. We hope this will not be your last impression for us and hope that you will reconsider staying with us in future.

"Father's birthday ruined"

1
User 27/07/2021

It was my fathers 61 birthday he has stayed previously at this hotel years before and enjoyed his stay….This year was horrible…we was told there was a complimentary breakfast which was not true had to pay $13 for a bland omelette…was not told about any happy hour or free drinks but was charged 9$ for one…my phone didn't work so couldn't use it to reach front desk or my other room since we got two… coffee pot was broke…it looked ran down nothing like the pictures…the moment you step in to hotel you can smell the mildew which was all over our rooms walls and bedding, father woke up covered in bug bites which he is being seen for to Verify they are bed bugs……we found other previous guests belongings in room…and to top it off housekeeping came in when we went out for the day and took personal belongings of my fathers we ask to speak with manager we was told we had to wait until following day she would be in at 11 so we patently waited to response from management upon check-out I ask to speak with manager again and was told she was notified about situation and she would call when she got in at 3pm…I never received a call and I reach out again still no response no call back no cares from management do not recommend this place

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for sharing your review. We apologize for the inconvenience faced by you. We never want our customers to have a bad experience. We have escalated this issue to our Management, and they are ready to sort it out. Please call up the property for the resolution.

"For comfort it's good!"

4
ruby0r0zc0828, Gainesville, Georgia 26/07/2021

The hotel is pretty good for the price, it's at a good location it's in front of the beach and only an 8 min. Drive from the pier. There's an ihop, a Winne Dixie, subway, pizza and many other restaurant and gift shops just crossing the road. The pool is pretty big and beautiful, it's not very clean with a lot of things left on the ground like towels, toys etc… they offer 2 washers and 2 dryers to do your laundry they charge $2 per wash and $2 for 45min. Dryer. The rooms on the first lever are not clean at all the carpets are very mushy with grime but the ones on the 5th floor seem better. Cleaner and the smells are not so strong. I didn't hear noise from anyone on the top level just the ocean. On the first floor you hear noise everywhere. Overall it's a pretty hotel for family and comfort if you're into luxury or are too picky it's not for you.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, On behalf of our entire staff, we thank you for your business and for your positive comments. We appreciate your insights about the location and pool. We apologize for the inconvenience faced by you. Thanks for letting us know about our problem area. Next time you're in town, count on us again for an even better experience.

"Great Atmosphere but bring back the complimentary breakfast"

3
User 23/07/2021

Stayed here 5 times in 6 years. Would be 4 star if they had the awesome complimentary breakfast buffet they are known for. Added 150$ to my trip buying breakfast for 5 days for a family of 4. Great atmosphere, kiddie pool, and tiki bar!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for taking the time to rate your experience. Glad to know that you were pleased with the hotel and location. We would love to have the opportunity to provide you with an even better experience on a future visit.

"Just steps to the beach!"

4
babeGeorgia, Ringgold, Georgia 21/07/2021

Most of the hotels in this area are older but Aku Tiki is clean, the staff we've encountered have been very nice and it's right on the beach. I know they've discontinued daily housekeeping due to Covid. You put your dirty towels & garbage outside your door & it's picked up. You can call the front desk for more towels if you need them. It was no big deal if I needed to walk down to pick any up. The rates here were a lot cheaper than anything beachfront on the gulf. We weren't disappointed!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We are remarkably happy to know you had a fabulous time at BW Aku Tiki Inn. We ensure to be consistent with our excellent work and will always exceed your expectations.

"Free Breakfast Discontinued Along with Houskeeping"

1
Tellingasiseeit, Florida 20/07/2021

If you have stayed here in the past you may have liked it. It is an old hotel but it always had a nice breakfast buffet offered in the morning that was included in the price of the stay that has been done away with. It made it easier to overlook its aged run-down look. That is no longer the case and daily housekeeping is discontinued also. It is extremely overpriced now and offers you an outdated room and you get to go get your towels, washcloths, and soap from the front desk now too. Huge rip-off. Skip it and look elsewhere.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for your review! We always strive for a comfortable experience for our guests, so we are disheartened to read your review and know that we fell short in meeting your expectations. We have shared your feedback with the team to ensure that we correct the issues encountered by you. We hope to earn your business in the future by continuing to evolve and improve the guest experience.

"family reunion"

3
User 20/07/2021

We have stayed here at the Best Western Aku Tiki many times in the past years. This trip disappointed us. The rates went up more than we expected. The 'normal' Free Breakfast Buffet that we have had for years at this location, was discontinued and was now "A La Carte" and a charge for all items. There was no housekeeping of rooms, and we had to get our own towels and shower necessities from the front desk, not from the people who had housekeeping carts. My mon has Best Western rewards and AAA and they didn't even have this information in the computer and had to readjust her bill AFTER my husband had tell the desk clerk more than once.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for your review! We always strive for a comfortable experience for our guests, so we are disheartened to read your review and know that we fell short in meeting your expectations. We have shared your feedback with the team to ensure that we correct the issues encountered by you. We hope to earn your business in the future by continuing to evolve and improve the guest experience.

"5 STARS to the PATIO BARTENDER MIKE!"

5
kaylarI3698GO, Toledo, Ohio 15/07/2021

Our family trip to Daytona Beach was awesome! What really made our trip great was the bartender Mike we had the pleasure to take care of us. He is very attentive and made sure we left with smiles on our faces! With It being so busy and crowded other places really lacked on costumer service, but Mike stayed on top of things meanwhile keeping the mood cheerful with his sense of humor! I recommend this hotel and definitely would recommend you go check out Mike! He's truly great and 5 stars! Thank you!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! Our team appreciates the insights regarding our customer service. We will happily share your comments with our staff and we look forward to seeing you soon!

"Save your money"

1
User 05/07/2021

This place is so disgusting. It smells weird. On top of everything is rusted and moldy. The ceiling paint is chipping. Paid 130$. Never again. Read the 1 star adds cause this place sucks. I don't think the place kept up with the covid guidelines at all.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We are sorry for the unpleasant experience you had with us. Thank you for sharing the feedback. We are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one.

"EXCELLENT"

5
User 14/06/2021

My family really enjoys staying at this hotel. Its right on the ocean, views are great and pool is large and very clean. Rooms are very clean (this is very important to me). Staff is friendly and help in any way they can.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

"Classic Mid-Century Beachfront Resort!"

5
User 13/06/2021

I loved this classic Mid-Century Modern property, especially with the overall value. Both the hotel and restaurant staff were attentive. It appears that all of the rooms will have an ocean view. I will return!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, On behalf of our entire staff - It was our pleasure to provide you with such a wonderful experience. We would love to see you back on your next trip to the area!

"Relaxing at the Daytona Beach after Disney"

5
rosa_00603, Nashville, Tennessee 11/06/2021

We were looking for a family friendly hotel to relax after visiting Disney World. My whole family was impressed with this hotel. Our room 101 have a perfect view, easy access to the beach and closed to the pool area. The kiddy pool was pretty convenient for my little one. The restaurant food was delicious.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again soon!

"Great Location"

4
MaddyByron, Kissimmee, Florida 10/06/2021

We spent Memorial weekend at this hotel. I shall put the "positives" first. Location perfect, right on the beach. Front desk staff were exceptional. Tiki bar by the pool. Kids pool and adult pool next to each other. The main "negative" I had was that on the BW Aku Tiki website a complimentary breakfast was advertised. It was also advertised in the room. However, there is NO complimentary breakfast. In fact the breakfast that we paid for was overpriced a d not worth the money. Instead, go 2 blocks down to Daytona Diner where you get value for your money. Aku's Tiki bar was great as long as there weren't too many guests all, wanting to be served at the same time. Jeannie, as nice as she was, couldn't really cope when busy. However, knowing all of these points now we would return. .

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for sharing your review with us. We're glad that overall, your stay was pleasant and comfortable. We're so happy you loved our location and service, and we have passed your concerns along so we can improve. It would be our pleasure to host you again on a future visit.

"Maintaining Their Property"

4
hokieman90, North Carolina 08/06/2021

I have been going to Daytona Beach all of my life on vacation. Most of Daytona Beach is run down and old and they do not allow alcohol along the beach. I'll go to hotel used to be 2 blocks down from this one and it is not any good anymore but the Best Western Aku Tiki Inn Has kept up their property. The rooms were updated and you would have not known that this hotel was Built-in 1968. The poor area is nice and everything is clean. Is Daytona is mostly only good for the race and if you want a quiet beach. If you have to go here stay at this motel you will not be disappointed.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you very much for this feedback. It really feels great & we are always here to give you the best. Hope to see you again.

"Not the vacation we hoped for"

1
crystalw53, Midway, Tennessee 08/06/2021

Well first of all the complimentary breakfast that is still on the main BW site that this hotel offers, isn't anymore. They offer…nothing. The specific room I booked through the hotel wasn't available, so we were put in another and we moved into the room we booked the next day. The icing on the cake was when we were awakened in the middle of the night by the police. There was a guy on the property that was fight and law enforcement thought he ran into our room. It was something our entire stay. If you are thinking about staying here don't. I read the reviews on this hotel on several sites and thought they were just isolated experiences and wouldn't happen to us…..I was wrong. Stay somewhere else if you want a nice, relaxing vacation.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for taking the time to leave us some feedback regarding your recent stay. We apologize for your experience. The situation encountered by you will be taken very seriously and will be addressed. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Great value"

5
User 07/06/2021

It was a perfect beachfront location, room was very spacious, clean and comfy. Outdoor bar was fun, pool was nice and the staff was attentive. Food from restaurant was good. Would definitely stay again

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

"Disappointed"

2
User 30/05/2021

Dayrona police closed all bridges going to Daytona for 4 hours on arrival of my stay. Best western would not allow a late checkout of an extra hour the next day. $400 for one night, no daylight left on checkin the first day. Disappointed for sure, wasnt asking for much, just an extra hour..

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for the review. We apologize for the inconvenience faced by you. We generally do our best to provide our customers with a late check-out when possible. We hope you do understand that on our busy days it may be challenging to accommodate late check out. We hope to serve better next time!

"1 night stay was very pleasant."

4
mickeyocasio, Orlando, Florida 25/05/2021

Stayed for 1 night and it was very nice. The hotel room is old but clean and well maintained. The pool was nice and beach access was great. Lots of chairs, tables and lounge chairs available. Had breakfast and dinner at the hotel restaurant and the food was very good. We will definitely stay again.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you so much for review your stay. It gives us immense satisfaction when we see guests loved our services. Keep allowing us to host you, and we will put in our continuous efforts to retain this smile forever :)

"DECEPTION"

1
User 24/05/2021

Was advised to check in online for a cheaper rate by front desk clerk! which displayed $176 however end up paying $476 for a total of 8 hours (because we missed the night audit) once the desk clerk finally figured out what he was doing. Even though my receipt indicated we were to check out on the 23rd of May, we checked in on 22nd of May; we were asked to checkout at 11am because we checked in a 3am. WE WERE ROBBED! Management was very unprofessional the next morning as if she could care less that we wasted $400 plus dollars the first night of our vacation! You need to put your LATE check In Policy on the internet and in your lobby and stop robbing peolpe!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for sharing your review. We never want our guests to have a bad experience at our property. Our team lists our policies and property-related information on our website and all third party channels, so we apologize if you missed them during booking. We are sorry if you were inconvenienced in any way. Regarding your concerns with the room rate, we encourage you to reach out to us so we can best address your situation and explain any fees we have. Hope to see you soon!

"Avoid at all costs."

1
User 24/05/2021

Rooms are old and smell terrible, moldy . Booked ocean front , switched to view of lobby roof, told because I didn't pay a high enough rate , I booked through Best Western but hotel doesn't like that. They want you to book over the phone!!! That should probably tell you everything you need to know about how the hotel operates. Staff hate their job, manager is unavailable at all times. ADA violations staff told the person “ oh well too bad” . They dislike being a chain brand and want to be independent so why be part of Best Western? The answer is they want the exposure and the positive image the brand affords them , but the price of this is the customer expects the level of service expected of the brand. Read the replies they give to customer reviews on here and the pattern emerges, “ sorry you gave us a bad review , we really don't think it's our fault , we know you won't stay again , so we don't care to change”. Avoid at all costs. The Perry is next door it's way nicer and the staff are more professional. Honestly one of the old style motels in Daytona would be better than this hotel. Avoid at all costs.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We regret that you had an unpleasant experience at our property. We never want our guests to go back like this without hosting them. We are investigating the matter with our management for prompt action and will reach out to you for further information.

"Friendly and great location"

5
User 22/05/2021

Inside restaurant and bar. Outside tiki bar overlooking ocean. Plenty of outside seating near both. Must try the mahi-mahi! Free drinks 4-5pm. (Well and butlight on draft) Spectacular room views! Friendly quick service!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding location and service.

"Excellently Maintained Property"

5
Alberto B, Gainesville, Florida 13/05/2021

Enjoyed the beach front location; friendly staff; very pleased with quality of bath fixtures such as shower head, faucet; internet is great; pool area well maintained, easy access to beach with concrete steps and hose for sand removal.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

"Great hotel- STAY AWAY FROM TRADERS RESTAURANT"

4
vannahbaby, Lake County, Florida 10/05/2021

This hotel is just like any other hotel in Daytona. Somewhat outdated with a couple of upgrades. They have a kiddie pool and a larger pool that is over 8 foot deep. There is also a bar that is poolside so that was nice. We stayed on Mother's Day weekend 2021 and checked in at 2pm. I called for a cot at 4pm and they said they were completely out! So I asked for extra pillows and blankets to make a pallet on the floor, they were also out of that as well. Depending on who was on that shift, the front desk could be very helpful or have a 'we don't have it so go away now' type of vibe. But overall my experience with the hotel itself was good. BUT My experience with the Traders restaurant inside of the hotel was absolutely horrendous. Extremely overpriced. We ordered peel and eat shrimp @ 18$ A POUND and they were supposed to be 1 pound orders and when they came out I guarantee you it was no more then a half of a pound PUT TOGETHER. On top of that the waitress was very bizarre, she kept talking to our table in, what I would call, a 'baby voice' which was very offputting. After we ate our appetizers it was a solid hour before part of our food came out. A few adults and a couple of the kids got their food and then another 10 minutes a few more got their food, and then another five minutes the rest got their food (we were a party of 10). Being A bigger party I know it's going to take longer but one hour is way too long to wait. We watched at least four tables of 2+ people come in get served and leave before we even got our food. On top of that the waitress suggested that the kids food come out first, and we agreed since they were so hungry. But their food came in spurts with the rest of the table, so why even suggest it in the first place? Then we had a birthday. By the time everything was said and done we were so aggravated and disappointed that we just said forget it don't even worry about the desert/singing happy birthday. To top it all off the gratuity was included in the bill, as in there was no choice on what we could tip and THE KICKER YOU ASK??? IT WAS A 25% TIP!!! I know a lot of waitresses work hard and that's why that mandatory tip is there but this was easily the worst restaurant experience I've ever had, and I was a waitress for 5 years. So I know how things work in a restaurant and there is absolutely no reason that things went down like they did other than having a server who was just terrible. Other than The restaurant fiasco I would stay again!

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for taking out your valuable time to rate us. Glad to know that you were pleased with the hotel. We are sorry for the inconvenience, and we will surely try our best to keep up with your expectations in the future.

"Good but not great"

3
User 08/05/2021

We chose this vacation when our cruise was canceled. The location of the hotel was great for us. Not too crowded of an area. The beach was beautiful. The pool was a nice addition. Their pool loungers need updating immediately. I counted 5 or 6 that were broken and all of them were mismatched. The bar closed too early and their drinks were 99% juice and 1% alcohol and the food at the restaurant tasted good but was a bit overpriced. The hotel staff was friendly but no house keeping was offered our whole stay of 5 days, which was weird. The hotel wasn't that crowded which we like. We would consider staying there again as all of those issues aren't deal breakers. If we choose to stay there again, we'll bring our own alcohol.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thanks for spending your valuable time writing this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Hope to serve better next time!

"Staying for 52 years"

5
User 08/05/2021

I have been going there since 1969. We spent our honeymoon there in 74 and many times since. We were there the last few days and it's still a great place. It was clean and the staff was very friendly. The happy hour drinks. free were great.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

"Surprised"

4
dlormand, Cedar Hill, TN 04/05/2021

This hotel was very clean & well kept. Check-in was great. Staff friendly. They were always cleaning & sweeping. Our room was Ocean front & very roomy. Lots of chairs at the pool & on the lawn.The outside bar by the pool seemed to have different prices for the same drink so be aware. Restaurant was disappointing. Our waitress had cut herself & had blood on my husbands menu. Food was not good as they had been wiped out with Bike week. My chicken fingers tasted like fish sticks. Big shout out to the ones that clean the room. They were always very helpful.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We appreciate the comments, especially with regards to your opinion of our hotel and service. Your voice is so important to us, and we hope you'll return so that we may have the opportunity to provide you with a five-star experience.

"Very disappointed"

1
User 11/04/2021

We arrived on Friday night for a wedding. Our room wasn't ready. We had to wait 2 1/2 hrs past the 3 :00 checkin. Saturday morning went to take a shower and the tub Was so slippery that I fell. I went to the front desk to report the incident and they offered a tub mat. “ I said yes please. I was going to wait for it but they said that they would send it to the room”. It never arrived!!!! When I reported it the two young people working at the front desk they didn't even ask if I was ok. Then we were quoted one price when we booked the room. And when we checked in the price was $60.00 higher, so that was $120.00 extra that wasn't planned for. We did have a nice room and the wedding was beautiful but the staff is horrible.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for sharing your experience with us. We are sorry to hear that your most recent stay with us did not meet your expectations of quality service and accommodations. Your review is important to us as it helps us to identify problems and take corrective measures. Regarding your concerns with the room rate, we encourage you to reach out to us so we can best address your situation and explain any fees we have.

"Single Mom with 2 kids"

4
User 11/04/2021

Staff was fantastic, helpful, and friendly. Room was clean and bright. View was wonderful! Bathroom was a bit small and not as clean. Small fridge was great, exactly what we needed. A ramp down to pool and beach would have been very helpful for those using wagons, wheelchairs, and/or strollers.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, On behalf of our entire team, we thank you for your business and for your comments regarding our staff and view. We hope to see you again and that you will be truly impressed with our continued improvements.

"Disgusting"

1
User 11/04/2021

I checked out today from room 228 and 224 and I only have one word for this hotel is .. DISGUSTING. I am so disappointed and disgusted on how we were treated from this hotel because I found two big water bugs inside of my room of 228.My children saw the bugs and didn't want to shower at all thank god we had another room, which was 224 so they can shower and leave this hotel. The first person I spoke to was the house keeping supervisor and the first thing she told me was to speak to front desk because she can't do anything about it. Then when we got to the front desk Paulina the front desk agent told us that she couldn't do anything because she needs approval from her manager because she was stuck in a meeting with another guest. From that being said I couldn't get no compensation because I guess everybody that I spoke to are just use to living in a house of infestations. They even had the nerve to ask me for some photos like if I will actually sit there and take a picture of two roaches while my kids are screaming I'm the back ground. I would never stay here ever again unless you like to sleep with bugs . Good luck

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, We are sad to see you unhappy. We never want our guests to have such kind of experience. We apologize for the inconvenience you faced. I will surely forward your feedback to our team for improvements and hope to give us another chance to improve our services.

"Nice Hotel"

4
User 18/03/2021

I like the pool setup, the rooms were clean. I would definitely stay there again. I was disappointed that I didn't get a full ocean view, but the desk clerk said I only reserved ocean view, not front ocean view. I didn't know there was a difference.

Sophia Gutierrez, Owner at Best Western Aku Tiki Inn, responded to this review
Hello, Thank you for sharing your feedback! We are delighted to know that you enjoyed your stay and appreciate your insights about the rooms and the pool. We hope to see you again soon!

"Good stay BUT no breakfast"

4
831judyk, The Villages, Florida 02/03/2021

We had a very nice stay...bonus weather and able to grab 1 night. Rooms are clean and comfortable. Resturant is reopened and the dinner food was good! Went down for breakfast at 10:10 and they were closed! They should stay open longer at least till 11...guests are on vacation not on a deadline...

"Excellent Ocean Front Hotel"

5
Shivshank1963, Memphis, Tennessee 24/02/2021

I visited this Hotel for the first time a few months ago and I was very happy with the accomodations, the customer service I received and the Oceanfront view. Ms. Lisa at the front Desk personified the HIGHEST Levels of Customer service and welcomed me as a Platinum Elite Member. Rooms are quite large & Kitchenette is very convenient. Private balcony facing the Ocean just 100 yards away is outstanding. I am visiting this hotel again soon. Their Swimming Pool is HUge & heated THANK YOU Ms. Lisa for making my stay the best Oceanfront ever!

"Fair price, large rooms, kitchenette "

4
johntG2615OA, Carrollton, Georgia 19/01/2021

Hard to believe this place has been around SO long and still looks great, clean...super beds, pillows...excellent view of ocean...kitchenette..Nice staff...nice, FREE breakfast, great offer...free, on-site parking right at doors...

"They turned an exciting event into a nightmare"

2
cherylbritton0811, Palm Bay, Florida 19/01/2021

I stay at hotels 20-30 times a year. I have never dealt with employee that was so unwilling to address a simple customer service issue that could easily be addressed into not only a nightmare, but actually traumatized my children in the process. They still will not address issue so now we are looking into legal recourse. Do NOT bring your family here, for their own safety.

"Seen better days, pass on this one "

2
gibsontrio5, Cameron, North Carolina 03/01/2021

We stayed at the Aku Tiki a few years ago and loved the amenities so much we chose to stay again.. mistake. While we still love the pool and the beach location, our deluxe oceanfront had roaches. Not water bugs... live roaches. The non smoking room smelled of stale smoke to the point I left with a headache. Everything felt sticky ( doors, remote) and I don't really feel like it was properly cleaned, which is why they probably have roaches. That was my last stay at the Aku Tiki.

"Nice Hotel, Very Friendly"

5
User 26/10/2020

I really enjoyed staying at this hotel. The clerk was very nice and gave me an option to what room to choose from. Very quiet and the bed was very comfortable. I love the private balcony. You can also lay in the sun on the property grass area. I wanted to stay another night but they were all booked. Definitely going back just to relax.

"Great relaxing place to stay"

5
phillipf502, Ocala, Florida 03/10/2020

We have stayed in several hotels in Daytona Beach Shores but we keep coming back to Aku Tiki for the people, the grounds are spacious, very large pool with basketball, shuffleboard, noticed all new umbrellas this stay we usually stay on the grounds area to watch the ocean they have plenty of pool areas too. We stay in the deluxe oceanfront usually or pool view kitchenette. the bkft. is limited due to covid atleast have something the resturant opened back for certain hours.

"“Ocean view” was a parking lot!"

2
User 20/09/2020

I like the hotel but they absolutely screwed us over. We paid for an ocean view and balcony. Those were literally the reasons we picked this hotel but they stuck us on the first floor with a patio and view of the parking lot. It changed the whole mood of the trip. No refunds or discount or way to switch to another room. No warning beforehand. We only had one night for a getaway and that's what we got. Incredibly disappointed.

"Daytona Beach Holiday weekend"

5
Bye_Bye_NY2020, Pawleys Island, South Carolina 08/09/2020

Had a great time at this motel. Very well kept oceanfront property. Nice pool area, bar and beach frontage. Comfortable room. We scope for good places for future family reunions and this is at the top of the list. Oceanfront motels tend to take a beating but this one is well kept. Nice landscaping. Friendly staff. Will return soon!

"Good Location. Fair stay due to Covid-19 Restrictions"

4
Lourdes S, Lakeland, Florida 26/08/2020

This Best Western is located mid Daytona ocean front hotel strip, relatively close to attractions and local restaurants. The parking is small, but adequate at leas during our stay. A minus - only four ocean front rooms per floor. A bit dated and needing some attention to cleaning and maintenance details. Major disappointment was the cancelation of full breakfast due to Covid-19 and instead getting a paper bag with a couple of sub standard items... had to cross the street and spend money at a HOJO. Also affected by Covid was the Tiki bar which was not open. On the plus side - nice size pool and acceptable ocean view from the side balconies.

"Amazing oceanview!"

4
danubiap2018, Doral, Florida 24/08/2020

The hotel is right on the beach, the water is so clear and warm on summer...amazing! Most of the rooms has oceanview. If you're going with your own car, you can take your beach umbrella, cooler and chair with you. I saw most of the people in the hotel with their own. Our room was not that clean. The exit of the AC in our bathroom was really dirty. Great staff. The Tiki Bar has delicious food for a fair price and big portion. Our experience was great!

"Pleasant stay"

5
User 23/08/2020

We visit the best Western sky tiki. We got there earlier and they allow us to park and besides that they gave us wristbands to enjoy the pool area. As soon as the 2 rooms were ready, we check in easy and fast. The kitchen was nice, the rooms clean and cold. In general, the amenities, the pool, the beach and the rooms were very good. The price was affordable and we got a wonderful stay. I recommend this hotel.

"Aku Tiki Review"

4
samueldeanj, Lagrange 19/08/2020

For the money it was a good place to stay, do not let the 4 star rating fool you, no one and I mean no one gets a 5 star. We were in a Ocean Front room on the 4th floor and I was really happy with how quiet the room was, the view was wonderful and all the staff were very cordial. The pool hours suck, we like to swim early right after good daylight, but, the pool did not open till 8AM, we swam early anyway as we were the only ones out and are 68 years old and know how to behave ourselves.

"Beautiful views"

4
User 10/08/2020

My wife and I stayed here for our anniversary. The hotel was clean and the staff did a good job with keeping up on CDC guidelines. We paid extra to get an ocean front room and it was worth the extra money. The beds were like sleeping on a rock. The breakfast was a real disappointment. I understand that you cannot have people in restaurant but a fruit cup and a bottle of water is not breakfast. They definitely could have done better. The bartender's need to learn how to make drinks, John Taffer would have a fit, they over pour and the drinks were not good. It was a good stay with some minor things.

"wonderful staff and clean facility and rooms!"

5
Sykesclan2019, Gate City, Virginia 04/08/2020

we had a wonderful experience here! The staff was wonderful any time we talked to them from check in, to getting extra supplies to checkout! The facility itself was very clean and our room also. The pool was very nice and clean as well as the pool area! I loved the short walk to the beach and the shower and sprayer to wash off all the sand before coming back in. Great location! Close to stores and shops and even the pier!

"Vacation Trip"

5
X4461INpaulf, Mcdonough 03/08/2020

We come to Daytona every summer and stay at this hotel. We love the easy access to the beach and the pool is always very clean. The hotel has plenty of outside space with the sundeck around the pool and the grassy area by the beach. The Tiki Bar is great as well the food is really good.

"Not so clean"

3
FloridaEly, Tampa, Florida 01/08/2020

This is my second time staying here. It's older hotel. Great location. Good food at their restaurant which is open for lunch and dinner . They use to serve excellent hot breakfast but since COVID their breakfast bags aren't that great. We got a PB & Jelly sandwich, bruised apple , granola bar , fruit cup and small bottle of water. Basically a toddlers lunch. The rooms aren't clean. Found hair in several places in the bathroom, top of Fridge very dirty and something green on the wall, nasty. Told management and they said , Oh you should of told us and we would of sent someone to clean your room. This is after checking in after 9pm. Room had no towels. Towels you have to get them yourself housekeeping is busy. Overall staff is nice. I like the place, they were mask . Not all guest do. They just need to CLEAN the rooms . Pool is clean. Restaurant is clean. Awful pillows . Need to replace. Humidifier in the room fills with water so you have to dump it twice a day or the room and carpet feel damp. AC very loud. Wash cloth picture is from Wiping the top of the Fridge down.

"Nice Staff"

2
User 28/07/2020

Well, I was excited about this hotel because of the location and it has a solid history. I would say the hotel brand is middle market. The staff was great. Very friendly and kind. Unfortunately, the hotel is showing lots of age. The metal furnishings have rusted. A renovation is needed as soon as possible. Visible wear and spotty cleaning is an issue. The freezer was frosted over. Please see the picture. Furniture knob was missing from a nightstand. Look at the vent in the shower. Who can bathe and feel clean after looking at that filthy vent? I will say the climate control was pretty good. The room came with with a dehumidifier to improve moisture in the room. Also, I was willing to pay a bit more for onsite breakfast. However, the bag breakfast suggested was loaded with carbs and sugar. As for value, my rate was not the best buy I thought I would receive.

Wendy Taylor, Guest Services / Front Office at Best Western Aku Tiki Inn, responded to this review
Hello and thank you for leaving your review. We do apologize if we did not meet your expectations. We have shared your comments with our housekeeping. Due to COVID-19 we have had to make adjustments to our breakfast and offer a "grab and go" option for guests. We are closely following the sanitation guidelines as recommended by the Center For Disease Control (CDC). We hope you will consider staying with us again on a future visit to the area so that we can have the opportunity to give you a 5-star experience.

"Was a bad experience"

2
violetc868, Russellville, Arkansas 23/07/2020

fire alarms goin off for no reason. Cob webs on walls. Blood on hair dryer. Not enough towels. Sheets only on bed and when asked for a blanket told there they had none. The room descriptions where not clear as to the view we would have for our room chosen. And so much more I just can't list it all.

Wendy Taylor, Agency / Consultant at Best Western Aku Tiki Inn, responded to this review
Violet we are sorry to hear we did not meet your expectations as we strive to give each guest a 5 star experience. We did recently have our alarm company working on an issue with our fire alarm system and that has since been resolved. We have shared your comments with our housekeeping as what you experienced is certainly not the norm at our resort. We always encourage travelers to book directly with us so we can answer any questions with regard to room descriptions. Currently we are following strict guidelines as outlined by the Center for Disease Control (CDC) with regard to cleaning and sanitation. We are asking guests to let our front desk know if they are in need of anything during their stay. As recommended by the CDC we are limiting the interaction between our housekeeping and guests to slow the spread of the virus. We do hope you will give us another try on a future visit to the area. We would appreciate the opportunity to earn your 5-star review.

"We LOVE the Aku Tiki"

5
MichelleW123116, Ocala, Florida 21/07/2020

The staff is always helpful and welcoming. The pool and surrounding grounds are well kept. We lucked out and got a beautiful oceanfront room this visit and the view was breathtaking. Right on the beach and close to the Boardwalk activities. Really missed the breakfast buffet and happy hour cocktails in the restaurant but I understand the COVID-19 restrictions.

Wendy Taylor, Agency / Consultant at Best Western Aku Tiki Inn, responded to this review
Thank you for your 5 star review. We are so happy to see that we met your expectations. Our goal is to give each guest a 5 star experience, glad you had a great experience with us.

"Disaster . honeymoon ruined . hotel is a wreck !! Housekeeping is a joke. I was trapped in elevator for an hour. Horribl"

1
User 19/07/2020

Total disaster fee reservation was completely wrong the room was disgusting the elevator broke I was trapped inside for an hour fire alarm went off randomly two nights in a row at 3 a.m. waking up everybody it also went off randomly throughout the day the power went off repeatedly the internet was horrible the internet was a joke non-existent housekeeping would lie right to your face and tell you that they were going to bring you trash bags or towels or toilet paper and not bring you anything if it wasn't for the nice lady named Lisa in the front desk we would have never received any of the things that we needed we were there for a days on our honeymoon and it was a total disaster I had to carry my dog down three flights of stairs on four different occasions I'm disabled and my dog is elderly and unable to navigate the stairwell the ice machine was broken it was a horrible experience the hotel was a wreck total disaster

Wendy Taylor, Agency / Consultant at Best Western Aku Tiki Inn, responded to this review
Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. Rooms are cleaned and sanitized after every guest checks out. The CDC has recommended minimal contact between persons to slow the spread of this virus so our staff is cleaning rooms in between guests. We are doing our best to keep our resort safe and sanitized for the safety of all our guests as well as our staff. We also completely understand the inconvenience with our fire alarm system. The alarm company has since fixed the issue with our fire alarm system so everything is working as it should now. We sincerely apologize as these issues are not the norm at the Best Western Aku Tiki Inn. We hope that you'll give us another chance on a future visit to the area. We strive to give everyone a 5 star experience and regret the experience you had during your honeymoon.

"The Beach Was the Best Part"

2
3FromFlorida, Cape Coral, Florida 15/07/2020

Looking for a chance to have some vacation time during the Covid virus, we elected to visit Daytona Beach and stay at the Aku Tiki Inn. The access to the beach was perfect. The hotel sits right on the beach and every room has a view. The hotel however, is showing a lot of age. It needs refurbishment, not just a new coat of paint. The shower grout was moldy, the doors have bubbled paint and rusty spots. I didn't think the room looked especially clean. Thank goodness I brought disinfectant wipes along to wipe down surfaces! The room had a comfortable bed but our sleep was interrupted for about an hour at midnight as the fire alarm kept going off. Yes, the beach was the best part, but I'd find another place to stay.

Wendy Taylor, Agency / Consultant at Best Western Aku Tiki Inn, responded to this review
Thank you for your feedback. Rooms are cleaned and sanitized after every guest checks out. The CDC has recommended minimal contact between persons to slow the spread of this virus so our staff is cleaning rooms in between guests. We are doing our best to keep our resort safe and sanitized for the safety of all our guests as well as our staff. We also understand the inconvenience with our fire alarm system. We currently have the alarm company working on the issue. As of now they believe it is due to a faulty smoke alarm getting moisture in our new elevator. We sincerely apologize as these issues are not the norm at the Best Western Aku Tiki Inn. We hope that you'll give us another chance on a future visit to the area. We strive to give everyone a 5 star experience.

"Awesome Vacations at Aku Tiki Inn!!!"

5
User 15/07/2020

Since we got there I really did fall in love with this Inn. Everything just exceeded my expectations. The cleaness, six feet apart, the view, the pool, everything was just perfect. I felt completly safe staying there, the staff really care about our health and it shows. The grab and go breakfast meals may not have had a lot of food but had enough for satisfaction and i feel as if it was the best choice to make for the breakfast, instead of cutting it out completly. The room was huge and had lots of space. The kitchen may not have been the biggest in the world and maybe they could add another counter or two, but it got the job done and really well. Along with the kitchen there is a breakfast table of good size with four chairs. The kitchen and dining portion of our room had a wonderful and big window view of tye ocean. While we ate we could just look at the view in peace. The best were extremely comfortable and looked new and cleaned. There was more than enough storage for our stuff for 8 days. My favorite part of the room was the ocean view balcony. There was a sliding window doors and once you got outside tyere were 2 chairs and a little table. Our balcony was very big because, we had gotten the ocean view. All in all I could not have asked for a better room. I 100% recommend this hotel.

Wendy Taylor, Agency / Consultant at Best Western Aku Tiki Inn, responded to this review
Thank you for your 5 star review. We are so happy to see that we met your expectations. Our goal is to give each guest a 5 star experience, glad you had a great experience with us. The oceanview balcony is a favorite of our guests, and happy that you were able to take advantage of it.

"Way over priced"

2
User 29/06/2020

We have been coming to this hotel for years, but it gets worse and worse every time we come. We love the southern pool, it gets sun all day. They were dangerously under staffed for these times. I stayed three nights and only saw the outside restrooms cleaned once, the poolside tables were never cleaned. pool towel ran out everyday. The lobbies AC was down and it took three days to get temporary AC in, in a time when it is critical to have proper air circulation. The smell of marijuana was everywhere. This hotel is not exactly family friendly. Bottom line we will not be back ever.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
We are sorry to see your 2 star review as we strive to give each customer a 5 star experience. While it may be difficult to see all of the changes and protocols that have been put in place, we have made strives to follow the CDC guidelines and adhere to all government mandates regarding cleaning, social distancing, and occupancy.

"Daytona Beach Trip"

5
User 22/06/2020

The Aku Tiki Best Western on A1A Daytona Beach was a great place for the whole family. There was something for everyone to do. Shops were close enough and your feet away from the ocean. The outside Tiki lounge was fun and the pool is amazing.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you and your family enjoyed your stay with us. Thank you for the compliments on our hotel, amenities, location, tiki bar, and pool. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thanks!

"Average Stay"

3
amym964, Soddy Daisy, Tennessee 21/06/2020

I want so badly to rate this place higher because the rooms are spacious and super clean, the pool is huge, there is a wonderful space outdoors including a really nice courtyard.... all wonderful parts of this place. It could be a wonderful place for families. The problem is that too many people take advantage of this place because of its affordability and stay to party. 5 out of the 6 nights we stayed our room filled with the smell of pot every night. I smelled it in the courtyard and I smelled it on my balcony. When we took it to the front desk nothing was done. I saw so many children there and its a real shame that this was allowed. There is no way possible that someone that is staff couldn't smell it at some point. It was in the hallway, outside and in the room next door. What I would like to see is a little more security as well.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We have shared your feedback with our general manager. Our staff works very hard to keep our guests safe. We do not allow drug use on our property and take it very seriously if we get complaints of other guests not following our rules. We are happy to hear you appreciated our cleanliness and our large pool...always a guest favorite. We do hope you will give us another try on a future visit. Thanks again for your feedback.

"Quick getaway"

4
IPJSIllinois, Downers Grove, IL 19/06/2020

We decided we needed a quick getaway to the beach. We have for the last several years stayed at the Aku Tiki Inn. This time we choose to stay in a king ocean front room as we were not sure if there would be rain and if it did rain we were just happy to sit out on the balcony. We arrived around 11:15 am just in case we were able to get in early. Unfortunately we were not able to get to our room until around 1:30 as our room wasn't cleaned yet. There was a plastic partition separating guest from staff. Gal checking us in had a mask but was not wearing it but was wearing plastic gloves. Normally the staff as any Best Western I stay at always acknowledges my status and confirms I will receive points and my welcome back gift. But I think the gal, who was very nice was a bit frazzled due to always some one at the front desk and the phone was ringing alot. We changed our clothes in the restroom and went to hang out by the pool. There are towels available by the door to use for the pool and beach. Once again the pool temp was perfect and if you have never been there it is huge so social distancing is possible. Plus most people went to the beach and the pool was never crowded. And some chairs were removed to allow distance from others. As of right now the pool and tiki bar are only open wednesday thru sunday according to a paper we received upon check in. Known for their wonderful hot breakfast, it is not available due to the virus. Instead they are offering grab and go bags. Coffee and juice is also available. Since the hotel has a restaurant, I feel they could still offer a hot breakfast, just have a limited menu and have the food brought out to you. There is room in their restaurant to keep people social distanced. If their restaurant is now open for dinner with a limited menu, they could maybe do the same for breakfast. I feel the hotel now needs to work on renovating their rooms. Furniture is beat up, marks on walls, the bathroom should have the tile removed and just put in a fiberglass shower/tub to avoid mold which there was some black stuff on the tile grout.. And because we are not sure how thoroughly the room was cleaned, we brought our own wipes. Mirror was smudged, furniture was dusty and the chairs and table on the balcony were dirty so we also wiped them down too. We didn't have enough of towels and went to talk to housekeeping that was down the hall. She let me help my self to towels. Also to keep everyone safe. housekeeping is limited, They will not go in your room. Just put your garbage and dirty towels by your door. My husband saw clean towels in a plastic bag by the room door. We still love this Best Western hotel. We realize that rooms may take a beating, but it's time for a refresh. Be forewarned that the bathroom is small (which for some is an issue) l but water pressure is good. As we now live in Florida, visits at Daytona will be more frequent and as of now this hotel is our 1st choice. .

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you so much for your detailed review. We appreciate your time in leaving your feedback. We can assure you our housekeeping is closely following sanitation procedures as recommended by the Center for Disease Control. We have shared your comments with our housekeeping staff. Our pool is open full time, our Tiki Bar and on-site restaurant are open with limited hours and menu each week. We appreciate your patience as we work into our new norm since the virus outbreak and we hope to see you stay with us again in the near future.

"Not a vacation"

2
vpmcfarland, Orlando, Florida 26/05/2020

Our arrival was great. Lisa accommodated my family and she was wonderful. Walked in my king room on the 4th floor which had a fantastic view but i immediately noticed my mirrors and sliding glass door had finger smudges all over it. Immediately, i was concerned about sanitization and went to winn dixie trying to find sanitizer wipes which i couldnt find at publix either. Came back and called lisa, she asked the maid to come up and fix it, they never came. So naturally, i felt i was staying somewhere unclean. Stayed 4 nights, every morning we woke to screaming cussing maids. I tried to comfort one because i know guests were giving them a hard time but her unprofessional attitude and continued complaining made me feel like i was in a chaotic enviornment. Due to covid they couldn't come inside the rooms to make them up so we had to put our towels etc. outside the room and then go down to get what we needed. Yet my friends at the delta, didnt have this problem rooms were being cleaned and had a more vacation like experience. Rooms smelled horrible, were dated, breakfast sucked and everything was an inconvienence from getting toilet paper to going to the pool. Going from their well known breakfast to a brown paper bag full of a 25 cent danish, water and a fruit and nut bar i was not impressed. They could have compromised by having them serve something. They wanted you to wear a blue wrist band at the pool and they ran around harrassing us over it. paid $200 for my room back in October. I expected a somewhat relaxing and enjoyable experience. It was anything but. This was more like a 2 star hotel. Worth no more than $100 and a stressful experience. I'm really upset about this non-vacation like experience. Aku tiki has gone down we've been loyal for 5 years. Their time has come and gone i suppose. Will not be back.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello and thank you for leaving your detailed review. We do sincerely apologize for any inconveniences you may have experienced. Our housekeeping is working very hard to keep rooms sanitized as we are closely following guidelines as set by the Center for Disease Control. We appreciate everybody's patience as we all adapt to the new norm. We do apologize for not having the opportunity to offer our traditional daily hot breakfast buffet. Our restaurant is closed at this time due to COVID-19. We are offering the "grab and go" breakfast option for all registered guests. We greatly appreciate your continued business over the years and have shared your feedback with our general manager. As you consider visiting Daytona Beach in the future we do hope you will give us another try. Thank you.

"Beachfront Great Daytona Beach Hotel"

5
User 19/05/2020

Visited with friends. All beaches are open now at Daytona beach. Best western Aku Tiki Hotel is right on the beach property. You can step to beach. Very clean hotel. They are opening Pool and Tiki bar this week. Staff was Super friendly. Very nice clean rooms. Lot of oceanfront area and lot of chairs to relax. Very nice stay. 7 eleven, Winn Dixie, other shops are just across from hotel.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, location, cleanliness, and especially our staff. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"Best Beach Hotel during Coronavirus stay"

5
jimK1617, Orlando, Florida 16/05/2020

Stayed during coronavirus. Beaches are open. Lot of people's on weekend. Staff was great. Very clean hotel. Huge beach front area.very large clean pool. Breakfast was good. Very relaxing atmosphere.you are right on the beach. Winn Dixie across the street. Great visit.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, staff, and cleanliness. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"Living at the Aku Tiki Best Time"

5
Valirjana888, New York City, New York 06/05/2020

Due to covid I escaped the depressing city and came to Aku Tiki. Thank you to all the staff because honestly even through this time they remained positive and friendly. I loved our stay and because of this look forward to coming again and recommending to others.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you very much for your review. We are happy to hear that our staff is positive and friendly. We are happy to have been able to help you escape the city for a beach vacation. We appreciate the recommendation. We look forward to having you stay with us again soon. Thank you!

"Great stay!!!"

5
User 23/04/2020

I enjoyed my stay at the Best Western Aku Tiki. The staff is wonderful and the rooms are clean. The landscaping and the ocean view is wonderful. Great location and excellent service. The hotel offers Grab & Go bags which was great as well as coffee and juice in the morning.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Ziab for your review. We are very happy to hear that you had a great stay with us. Thanks for the compliments on our staff, cleanliness, location, and service. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"Spring break 2020"

5
User 23/03/2020

Great hotel! Much nicer than expected for a spring break hotel. Breakfast & happy hour included daily. Right on the beach, nice pool and outdoor bar (but happy hour is at the inside restaurant bar). Would definitely stay here again and recommend to others. (We did stay during beginning of COVID-19 outbreak so it was much quieter than anticipated.)

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, breakfast, happy hour, pool, and outdoor bar. We are very pleased to hear that you would recommend our hotel to others. Thank you! We look forward to having you stay with us again soon. Thanks!

"Daytona Beach"

5
Daniel W, Wauwatosa, United States 09/03/2020

A very nice hotel on the beach. A great amenity is the two free drinks at happy hour that they give to each guest. Breakfast is also very plentiful. Locate in area with easy acess to minature golf and other restaurants, grocery store.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Daniel for your feedback. We appreciate the compliments on our hotel, amenities, and location. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to your next visit with us. Thanks!

"Best hotel in Florida"

5
User 09/03/2020

Cleanest hotel we have ever stayed at in Florida. Friendliest, most accommodating staff. Beautiful hotel with ocean views. Great pool! Hot breakfast was not your ordinary buffet. Always was hot and fresh. Tiki bar was a great addition to the area.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Laurel for your comments. We are very pleased to hear that we are the cleanest hotel you have ever stayed in Florida. Thank you for the compliments on our staff, hotel, view, pool, breakfast, and tiki bar. We look forward to having you stay with us again soon. Thank you!

"Beachfront Bargain"

5
Holly L, Keene, New Hampshire 08/03/2020

This hotel is a great place to stay. It is right on the ocean and has a huge pool as well. All rooms have a view of the ocean too. Breakfast is included everyday and my husband really enjoyed the free happy hours. Rooms and hotel were very clean and every staff member we encountered were extremely friendly. Prices were very reasonable. It has a restaurant, inside bar and and outside Tiki bar too. Food in restaurant was excellent and we meet so many nice people at the hotel. We would definitely stay here again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Holly for your review. We appreciate the compliments on our hotel, location, pool, views, breakfast, and happy hour. We especially appreciate the compliments on our staff. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"Excellent Beachfront Property"

5
Alberto B, Gainesville, Florida 05/03/2020

Very friendly and helpful staff. Of course being beachfront is always most enjoyable. The Aku Tiki was clean throughout and comfortable. Excellent pool area and expansive grass area, with chairs, along entire seawall.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Alberto for your comments. We appreciate the compliments on our staff, location, cleanliness, and pool. We hope you will share your experience with others as we love referrals. We look forward to your next visit with us. Thanks!

"Average place "

3
19aylah, New Richmond, Wisconsin 02/03/2020

The hotel was nice and quiet, but our bathroom was dirty. The shower curtain was awful and smelled. The side of the bathtub had hair and chunks of something on it. The vent was also extremely dirty. The front desk also gave us drink tickets, but did not tell us that they had to be used during a certain time frame. We missed the time frame and weren't able to use them.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We do apologize that we fell shore in earning your 5 star review. We have shared your comments with our housekeeping as what you may have experienced is certainly not the nor for our resort. We also apologize for any miscommunication with regard to our daily happy hour. We have just recently started offering this again so we will get with our staff to ensure the communication with guests is clear. Thank you for your feedback and we do hope you will stay with us again on your next visit to the area.

"Good hotel"

4
User 25/02/2020

I just stayed for 4 nights - good hotel. Rooms are clean, hotel in general is very clean. Staff are friendly. Great pool, right on the beach. Public transport right outside the door (and easy to use if you buy a bus pass). We asked for a local map and they said they had none, but they did and there is info in the rooms. Beds are comfy and clean, bathrooms are clean. Don't get too hopped up over the happy hour free drinks - they are watered down unless you order beer. But still a fun event daily at 5pm. I'd stay there again for sure.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Sue for your review. We are pleased to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, rooms, pool, and staff. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"Great location and nice but new management And very “scetchy” staff"

3
tyler d, Charleston, South Carolina 13/02/2020

We came down for a weekend away to attend a concert. The location is great and the accommodations are nice but that's where it stops. On Saturday night after arriving back at the hotel around 10, my elderly husband got out of the car after parking directly in front of the lobby in the handicap spot. He had a white bank envelope in his lap and while getting out of the car he dropped it. The white bank envelope had $1,200 written on it. There was a little over $800 remaining. After about 10mins of frantically searching for the envelope I went up to the night manager Harvey and reported it missing . While I was explaining to him, there was a suspicious employee who kept interrupting our conversation and Harvey put his hand up and told him to stay out of it he would handle it. The next morning a manager by the name of Shamira claimed that that same employee told her two different stories. First he claimed he found it in front of the brochures (which has no cameras of course) but he changed his story that he found it in front of the vending machine. In the end, it was found with $100 remaining. After leaving very disappointed, I spoke to Shamira again and she claimed that she and her computer guy looked over the cameras and could not see anything and that all she could say was sorry. I understand that ultimately this is our mistake but the shady manner in which it was all handled is both disappointing and upsetting. It is our word against theirs and there is not proof, however it's blatantly obvious that something sneaky went on between the random employee and the night manager. I did not expect them to fork over $800 out of the business funds but question what happened with the dishonest employee. Both of the areas he claims he found it were areas we didn't even go to and it's convenient that he chose areas with no or limited cameras. A comp to the stay would have been very easy to do and would have gone a long way. A place with clearly dishonest people is not appealing and quite honestly not somewhere I'd feel safe staying again. I didn't want to give a 1 star review as I have found out there is new management and the owner may not be aware.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello and thank you for leaving your comments. We are happy to hear that you liked our location and property. We do apologize for any inconveniences you may have experienced. We have investigated your concerns further and reviewed our camera footage and did not notice anything suspicious. Unfortunately, there is no further action we can take on our part as our video footage shows nothing out of the ordinary. We do hope you enjoyed your time in Daytona Beach and hope you will consider us on your next visit.

"Brief stay on our way to South Florida"

5
Susan K, Lawrenceburg, Kentucky 05/02/2020

We've been staying at the Aku Tiki for fifteen years. We stay two weeks in June, go back for about ten days in the fall and then again in January and March. We love this hotel, however there have been some changes a management group made that were not popular, especially with those repeat guest. Since our stay in January, Happy Hour is back and they are opening the restaurant for lunch everyday which is great. This hotel is clean, safe and the staff is always welcoming and helpful! Great location! Hopefully we're back on track to the Aku Tiki we love!! We'll be back for about ten days in March!!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Susan K for your review. Welcome back to the Aku Tiki, we appreciate your patronage. We are happy to hear that you our excited about our happy hour being back along with Traders now being open for lunch. We appreciate the compliments on our hotel, cleanliness, location, and staff. We hope you will share your experience with others as we love referrals. We look forward to seeing you again in March. Thank you!

"Nice view, everything else is meh."

3
Haley H, Portland, Oregon 04/02/2020

We got an ocean view balcony room with 2 queen beds. The staff here are awesome. We stayed on a Friday/Saturday night. Here are the pros: *great view of the ocean *staff staff staff - best part of the stay! *clean room (filthy balcony) *comfortable beds *free parking, free internet, free breakfast Cons: *breakfast was not good - the food itself was ok but the bread/pastries were old each morning and stale, so many things were out and they took a long time to refill. I asked about 3 people for bread and it took about 10 minutes for one piece of bread. *Internet is terrible. If you need wifi - do not stay here. My husband needed it for work while we were there it was possibly the worst hotel wifi we've ever had and he couldn't even use it *balcony was nice and the view was awesome but there were tons of bugs, trash was also left of our balcony and the amount of cigarette smoking coming from other balconies was pretty bad (and that usually doesn't bother me at all) *the hotel 'kitchenette' was old and outdated and you have to clean your own dishes or they charge you, which I wouldn't mind but that means that other hotel guests cleaned the dishes before me so I didn't want to use them (nor did I want to re-wash them before using them to wash them again)

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Haley, we are sorry to hear that we did not meet your expectations. We strive to give each guest a 5 star experience. Our staff works very hard to make all of our guests feel comfortable and to ensure that rooms are clean and stocked with towels. This is not the norm for trash to be left in any guest room or on any balcony. We have shared your feedback with our housekeeping team as well as with our restaurant manager for improvement. As for our Wi-Fi, we have contacted our provider for further investigation. We do apologize for any inconveniences you may have experienced and hope that you will give us another try on a future visit.

"Great view"

5
User 01/02/2020

We had a room on the parking lot side but you still see & hear the ocean. Personal are friendly & helpful. Helped with our luggage ETC. . . not part of their job but was really nice of them. The free breakfast is fantastic. Everybody seems to enjoy being there & helping you. Not a job as much as like your family.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Janelle_1937 for your review. We are pleased to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, staff, and breakfast. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thanks!

"Nice restaurant; good food."

5
User 25/01/2020

Nice restaurant right inside the hotel; good dinners and great breakfast buffet. The staff are very hard-working. Pool is nice, and there's outdoor dining, just no lunches. But Publix has awesome sandwiches to go, so a balcony or pool-side picnic is in order. And an IHOP is walking distance.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are pleased to hear that you enjoyed both our breakfast buffet and dinner at our on-site restaurant, Traders. We look forward to having you dine with us again soon. Thanks!

"stay at Aku Tiki Inn"

4
debbiem564, Cambridge, Ontario, Canada 23/01/2020

staff was friendly. room was clean. service in restaurant was slow and disorganize but the server was very friendly and helpful. No mention of rewards benefits. would definitely stay here again but would not make use of restaurant

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Debbie for your review. We appreciate the compliments on our hotel and staff. We apologize that our restaurant did not meet your expectations. We look forward to having you stay with us again soon. Thanks!

"Best place to stay in Daytona Beach!"

5
J5310FIjohnk, New York, United States 13/01/2020

We go the Aku Tiki every year because the staff is super friendly, the location is superb and the building is exceptionally clean. We've stayed in may hotels and this is one of the best. The rooms are clean and up to date, the breakfast is excellent, the pool his heated, the bar/restaurant is nice and the beach is right out your door. This is the place to stay!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back to the Aku Tiki! We appreciate your loyalty to our hotel. Thank you for the compliments on our hotel, location, and many amenities. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thank you!

"We found the best hotel in DAytona"

5
vera c, Astatula, Florida 07/01/2020

my husband and I go to Daytona a lot - we stay in crappy, over-priced hotels, but we found the Best Western which will be our 'go to hotel in Daytona' - the hotel had everything. We booked for 1 nite, New Year's eve and decided to stay another nite. Best part, we discovered UBER- the hotel is close to Main Street and the Pier

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Vera for your review. We are very pleased to hear that our hotel is your "go to hotel" in Daytona Beach. Thank you for the compliments on our hotel. We look forward to having you stay with us again soon. Thanks!

"Nice Best Western Hotel with great swimmingpool!"

3
RuudK123, Venlo, The Netherlands 06/01/2020

We stayed here for the second time (family with 1 child). Although the hotel is a little dated, the rooms are clean, spacious and the hotel has a great heated swimmingpool. Hotel has free parking and is situated directly on the shore. Staff is friendly. Restaurant offers complimentary breakfast and staff is friendly.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. Welcome back! Thank you for the compliments on our rooms, parking, location, and swimming pool. We especially appreciate the compliments on our staff. We hope to see you again soon. Thank you!

"If you stayed here before you'll be disappointed"

3
DontAsk4AScreenName, Oviedo, Florida 02/01/2020

First of all, one thing that hasn't changed is the staff. Overall they were outstanding as always. However, the hotel has changed ownership and some things are not the same as they were. First of all, the famous Happy Hour is gone. This alone would be enough for me to find somewhere else. But additionally, what used to be a good breakfast is now nothing more than Hampton Inn quality swill. Nothing is prepared fresh. Fruit is in cans. It was a big disappointment. The pool is great. Because this is an older hotel, it is larger than most and is 8 feet deep at one end. The Tiki Bar (which is only open during 'warm weather') is nice, but if you're over 5' 5", be sure to duck when you go to sit down. This used to be a great place to stay, something beyond a typical Best Western. But now that's all it is - a typical Best Western. The main thing it has going for it is that it is on the beach. Main Street is 2.5 miles away, so walking there is not much of an option. Won't be going back.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello and thank you for leaving your comments. We are sorry to hear we did not meet your expectations. Our complimentary breakfast is something our guests typically rave about, we apologize that we missed the mark during your stay. Glad to hear you enjoyed our pool and our proximity to the beach. Daytona Beach offers a variety of ride share services that do frequent our resort so guests can patron our area restaurants and attractions. We would appreciate the opportunity to earn your 5 star rating, we hope you will give us another try on a future visit to the area.

"New Yrs Celebration Daytona Beach"

5
Devon S, Fayetteville, North Carolina 01/01/2020

3 of us (sister, husband, & I) decided to meet in Daytona Beach for their huge New Yrs celebration on Main St. they have (yes it is huge). I saw a few reviews that had me scared to book this hotel but looking it up on Facebook put me at ease some what. Anyway, I got to the hotel and the room looked exactly like the pics and the partial ocean views were beautiful. I checked room from top to bottom and it was clean, in great condition, and the staff is wonderful! I most definitely would repeatedly book this hotel again and recommend to everyone. You will not be disappointed if you stay at Best Western Aku Tiki Inn.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello Devon, thank you for your 5 star review. We are certainly glad you booked with us and had a terrific experience. We appreciate your comments and happy to hear we met your expectations. Please feel free to share your experience with others, we always appreciate referrals. Happy New Year!

"A few changes"

3
User 31/12/2019

Couldn't reserve the room I wanted told we don't do that anymore because the guests fight over the room I was given a room away from my grandchildren down the hall and not the best veiw of the ocean I and my family have stayed here many times things are gonna change

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your review. We certainly apologize that we could not reserve the room you had wanted. We try and work with guests as best we can to suite them with the type of room they wish to stay in to make it fair for all of our guests. We do try and book guests that are staying in multiple rooms near each other to the best of our ability. Depending on the time of year you are staying we do get booked up so this can make it difficult for our reservationists to book rooms next to each other, but they do their best. We do hope you will give us another try as we appreciate your continued business.

"Nice — Not deluxe but good enough"

4
eggbert_tg, DeKalb, IL 30/12/2019

Great location with superb access to beach. Sufficient parking. Rooms are pretty good — a bit dated, could use some renovation. Friendly staff. I would — and will stay here again. The pool side rooms (on the south side) are best.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our location, parking, and staff. We hope you will share your experience with others as we love referrals. We look forward to your next visit with us. Thanks!

"Nice get away"

4
suzanneray2, Gainesville, Florida 29/12/2019

Hotel on the beach. Hotel seemed a little out dated but still nice. Only dislike I had was people smoking on their balcony. I wanted to enjoy the view I paid for however this hindered it. Rooms are non smoking so they find a way around it.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate your comments. We always encourage guests to let us know during their stay of any inconveniences they may be experiencing so we can correct immediately. We hope you will give us another try on a future visit. Thank you for choosing our resort.

"On the beavh"

5
Sassafras06, Lady Lake, Florida 14/12/2019

Clean, modern hotel on the beach. All rooms have balconies with a partial ocean view. Room was clean and bed was very comfortable. All the equipment in the fitness room was functional and easy to use. Free happy hour cocktails were a pleasant surprise. Breakfast in the attached restaurant was outstanding.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, amenities, and views. We hope you will share your experience with others as we love referrals. We look forward to your next stay with us. Thanks!

"Truly relaxing and enjoyable"

5
Charles G, Oak Hill, Florida 06/12/2019

Really had a nice relaxing and enjoyable stay again at this hotel. They go up and beyond for us way more than we have experienced at other hotels. The breakfast is hot and very adequate. We will be back sooner than later.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Charles for your review. We are happy to hear that you had a relaxing and enjoyable stay with us. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thanks!

"SO DISAPPOINTED THANKSGIVING DINNER"

1
Mrsb517, Southgate, Michigan 04/12/2019

Frequent your hotel for yeard, bring Company for Great Food. Advised my guest service is never good on a holiday never have additional help but FOOD IS ALWAYS TERRIFIC. True to form, not enough help, and besides bad service Thanksgiving dinner being terrible, fat on turkey, dry stuffing not enough gravy to get it all down. No one knew what was going on, so embarrassed brought my guest here.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello and thank you for leaving your comments. We appreciate your continued business and sincerely apologize that we missed the mark on your recent visit as we strive to give all guests a five star experience. We have shared your comments with our management to troubleshoot areas we can improve upon. Our entire staff looks forward to the holiday season and welcoming guests, we do hope you will give us another try on a future visit to the Daytona Beach area.

"Returning visitor"

4
PickyFloridaTraveler, Seminole, Florida 01/12/2019

Still my choice on Daytona Beach, but overall, the hotel is not as good as in the past. The restaurant is understaffed and the service is good, but extremely slow. The food is also of less quality than in the past.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back, we appreciate your business. We apologize that our service was slow, that is not the norm. We look forward to having you visit with us again soon. Thanks!

"Daytona Beach stay"

5
kerrfamilypatricia, Brampton, Canada 27/11/2019

Had an amazing vacation at Aku Tibi ! Excellent pool , food , friendly staff . Would return in a heartbeat The Hotel is updated since our last visit , featuring more modern decor . We appreciated ample handicap parking and the drink tickets to spend as we desired .

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your review. We are so happy to hear you enjoyed your stay. Our entire staff works hard to make guests feel welcome. We are glad to hear you like our updates, we are excited to soon have a second elevator on our property for guest convenience. Please feel free to share your experience with others, we always appreciate referrals. Thank you again for leaving your comments we hope to see you again on your next visit to the area.

"New owners/ TERRIBLE customer service/ Policies"

1
jessil750, Fairmont, West Virginia 27/11/2019

After a long day of traveling, we had the worse attempt at checking into a room that we had already booked and paid for. The woman behind the counter was frantic. She was yelling about being swamped- despite the fact that there was only one other guest in the hour we spent there attempting to check in. The manager finally came back from lunch and we started the process over again. We were told that the new owners have some crazy new policies and that we would not be refunded and we also couldn't check in for the night. We called corporate and got a free oceanfront room at a nicer BW about 5 miles away. Dealing with those people was impossible. I wouldn't recommend. They also have construction happening to put in another elevator so it is very noisy and dusty.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello and thank you for leaving your review. We are sorry to see the one star rating. In looking further into your check in process it appears you were using points for your stay which is wonderful! To ensure the accuracy of your reservation we needed to talk with the person whose name was actually on the reservation and because that person was not checking in that is why we needed to speak with them. We do apologize that your room was not ready for check in at the time you arrived. We are sorry that you cancelled your reservation with us however, we did waive the penalty for your inconvenience. We do hope you will consider us on a future trip.

"Great beach getaway"

5
phillipf502, Ocala, Florida 26/11/2019

We have stayed at this property several times. we used to frequent other hotels in the areas which we liked also, but this is now our favorite. The rooms are large and most all have a nice view of the ocean and or pool. The front desk staff is nice Lisa was new to us this last visit very informative and helpful. The breakfast buffet is to die for much better than most Best Western. Jessica was very personable, service with a smile in Traders resturant also April. They also have happy hour in the evenings which is so nice. The grounds are large with bbq grill, basketball, shuffle board, air hockey the pool is olympic size and has a kiddie pool. Rosetta was a life saver with staying after her housekeeping shift with jumper cables for our dead battery. All around great stay.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Phillip for your comments. Welcome back! We are happy to hear that our hotel is your favorite. Thank you for the compliments on all of our staff. We also appreciate the compliments on our hotel and its amenities. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thanks!

"Not the same experience as others."

3
PRC0809, Essex, Ontario 22/11/2019

We stayed here for one night mid November, family of 4. None of the online pictures look like the room or even the outside facade. We picked this location based on previous reviews, not sure why our experience was so different. The pool did look nice but we didn't have a chance to use it. Beach access was easy. Our room was on the fourth floor beside the elevator, elevator noise was minimal. Room looked like they just kept painting it over and over, furniture, mirror, counter top grout was all chipped and worn. Room smelled like a wet dog in one corner, smelled damp in general. A dehumidifier had been set up in one corner. Bed was comfortable, water pressure in shower was horrible and would occasionally slow to a drip. We did not have a chance to go to breakfast, we were travelling and breakfast didn't start until 7am.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello and thank you for leaving your comments. We do apologize that we did not meet your expectations. We have made enhancements to our resort, we recently completed a remodel of our front lobby and are now in the process of adding a 2nd elevator for guest convenience. Our pool, easy beach access and daily hot breakfast buffet is always favorites with our guests. We are sorry to hear you were not able to relax by our pool or enjoy our breakfast. We do hope you will consider our resort on a future visit to the area.

"This is the place where the pictures are real!"

5
bakerscakesandmore, Omemee, Canada 20/11/2019

This is the second time that I have stayed at the Aku Tiki! The pictures are real! Get up in the morning and see the ocean! Or if you want to sit by the beautiful blue pool there is that too! And you can swim in this one! It really is warm and has a deep end! Want to go and walk the sand then go do it! The staff here are awesome! I think they like their jobs, because that's how they make you feel!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. Welcome back, we appreciate you spending your vacation time with us. Thank you for your compliments on our hotel, pool, and especially our staff. We look forward to having you stay with us again soon. Thanks!

"To the races and walk the beach !"

5
dancerWisconsin, wisconsin 20/11/2019

We have stayed here a number of times and haves always loved the view and employees. The buffet breakfast is unbelievable and always fresh and hot . I love walking the beach and their pool is always warm and inviting. My husband loves going to the races , so we are both satisfied ! Lisa at the front desk is the best "check-in lady", very nice to us , which is what we needed after driving 10 hours ! Thank you everyone for a beautiful stay .

"Very nice property for your vacation"

5
User 17/11/2019

We had a short trip to Daytona beach. And had a reward night in Best Western chain of hotels. It was November, so we picked the one, which has a heated pool. Well, that day it was not heated. But anyway we felt the warmth from our hosts - everyone there was very friendly, smiling, helpful, attentive - we felt like we were welcomed there. The hotel looks nice, maybe some remodeling is needed – and we saw some projects running. It is great . The room was very nice (maybe pillows were lampy) , it had separated area with kitchenette ( with stove and full refrigerator ) and dining table and Window with an ocean view. The room also has an ocean view and the balcony. We had the door open to listen the ocean ( and thoughts – how to use that energy of the ocean . Funny) . We loved the room, the view. We checked the amenities – nice big restaurant with free very good hot breakfast included , we even got tickets for free drink (wine or beer or cocktail – your choice) . The pool area is very cozy there . The pool is big, has big section with deeper water. (One of us was even swimming there!) . There was also the children's pool, so kids may feel comfortable there. What is important – there were tables around the pool with umbrellas and a deck under the roof along the beach . I can imagine how nice it might be in season time for people, for families. The recreation area looks very-very nice, cozy, kind of homy . I also want to add, that the building has very nice shape and location, I meant - it was staying under the angel to the beach line, so every room had a piece of view of the ocean . It was smart and very nice.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, staff, rooms, restaurant, pool area, and location. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to your next stay with us. Thank you!

"My happy place"

5
barrynpaulat, Mount Dora, Florida 13/11/2019

I have stayed at Aku Tiki many times over the years and it is always my go to place. I experienced a negative stay over Memorial Day weekend and wrote a review describing my concerns. The management reached out to me and my husband and I returned to Aku Tiki and were so happy to see that the quality and service that we had always enjoyed had returned. They are going through some construction and I attribute some of that to the "bad weekend" along with the fact that they were packed over Memorial Day. The construction is almost completely finished and the improvements were wonderful. The grassy area by the beach as well as the Tiki bar and covered tables where you can order food makes for a fantastic beach experience. The hotel sits in one of the best locations on the beach and with a beachfront room, it is unparalleled. A restaurant on the premises makes for easy dining and it has a fabulous hot breakfast served with the cost of the lodging. What I like most about the hotel is that it is small in comparison to the mega-hotels and it has the older Florida vibe to it although the rooms are updated and very nice. Some come with kitchenettes which makes it nice if you choose to eat in. It has a nice pool and a large children's pool too although a hot tub would be really nice! The tiki bar was not open when we visited this time but it has been on prior visits and its a really fun place to hang out while looking at that beautiful view! I will be back with my family and friends. It's my go to place in Daytona and I don't live that far away!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, location, breakfast, pool, and vibe. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"Very nice and not to large hotel"

5
M2339CHromans, Aarburg, Switzerland 13/11/2019

We stayed 3 nights in a room with ocean view. It was amazing and worthful to wake up early and to see the beautiful painted-like sunrise in the morning! The rooms are large and the customer service is perfect. Nice heaten pool! All in all a real good spot to stay at the world famoust beach at Daytona!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We appreciate the compliments on our hotel. We are happy to hear that you loved the views, your room, the pool, and our customer service. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thank you!

"Disappointed - but great location."

2
smcooper14, Paradise, Canada 29/10/2019

Based on the pictures and reviews online, I guess I was expecting way more. Looked like a beautiful spot online, but it's actually very dated. Room itself was clean, but again very dated. Some of the furniture looked very old and dirty. There was always an odor in the corridors. We had breakfast each morning (included in our stay), and noticed some dishes/cutlery weren't cleaned properly. We did our laundry one night, and instantly one washer stopped working. The second one worked, but was leaking water all over the floor. We contacted the front desk, and a guy came out and put an "out of order" sign on the one not working, but didn't even bother to clean up the water all over the floor, and I did point it out to him. Apparently, the laundry services are provided by a third party, but at least clean up the water. Another night, on our way to our room, there was a guy passed out on the floor in the corridor hugging a case of beer. There were no beach chairs, that you could actually take to the beach. The hotel was undergoing some renovations at the time, so maybe this was partial contribution. Also, during our stay, it was Biketoberfest, so lots of bikes everywhere. It was very loud. We didn't know about this until we arrived. It didn't really bother us, but for anyone who don't like noise, it wouldn't have been enjoyable. On the bright side, it's an excellent location, basically on the beach. The beach is beautiful! We had a beach view room, which was very nice. We enjoyed the balcony in the mornings and evenings. The pool and back area were very nice. And even though there were no chairs to take to the beach, we did enjoy just lying out in the back, next to the beach! Each day during happy hour, there were complimentary drinks at the bar, which was very nice. Front desk/restaurant/bar/housekeeping staff all seemed very nice.

"staycation paradise romantic getaway."

5
15debbyl, Daytona Beach, Florida 24/10/2019

This hotel has everything you need in one place .We love that we didn't have to leave to eat .The rooms are tropical and inviting. We had great pool and ocean view .Breakfast was great .The restauraunt and Tiki bar rock! The pool is big and the grounds beautiful .Great staff too .

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you 15debbyl for your review. We are pleased to hear that our hotel has everything you need. Thank you for the compliments on our hotel, rooms, pool, views, breakfast, restaurant, and tiki bar. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to your next visit with us. Thanks!

"Return to this Convenient Hotel"

4
SuttonHamish, Birmingham 24/10/2019

We have been here before, and after reviewing alternatives we decided to return. It is easy to reach from Sanford airport, and a good beach location. There was construction work in progress, but they gave us a nice room with a sea view, well away from the work, so no problem. Staff are helpful and friendly. The resturant is nothing exotic, but we had a pleasant meal in the evening, and breakfast was good. The room was clean and in good condition. Wifi worked well.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Sutton-Hamish for your feedback. We appreciate your loyalty to our hotel, thank you for choosing to spend your vacation time with us. Thank you for the compliments on our hotel, location, room, breakfast, and especially our staff. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"Relaxing"

5
Ada A, DELTONA, United States 24/10/2019

Very clean safe hotel. Breakfast is good and the restaurant serves a good meal as well. Lisa is great she will go above and beyond to meet your needs. I love staying here and I have a great view of the ocean.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Ada for your comments. We are happy to hear that you love staying at our hotel. Thank you for the compliments on our hotel, breakfast, and staff. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to your next visit with us. Thanks!

"Quick overnight"

4
btretired, Bear Valley Springs, California 23/10/2019

Needed a room night prior to leaving on cruise. Researched on-line and Aku Tiki had good reviews. Booked on line with considerable savings. Arrived to get an ocean front room. Nicely appointed and friendly and efficient staff. Breakfast the next mroning was hot food not the normal continental.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate the compliments on our hotel, rooms, breakfast, and staff. We hope you enjoyed your cruise. We look forward to having you stay with us again soon. Thanks!

"Restored our faith in Daytona Hotels!"

5
P E, Cape Coral, Florida 22/10/2019

We were there for Biketoberfest, and bikers do not always get friendly treatment. BW really took care of us! Loved the Bike Parking area the hotel roped off too. After 5 years of trying different hotels in Daytona, and being terribly disappointed, BW Aku Tiki has restored our faith! Thank you! We come over to Daytona about 4 times a year, and BW Aku Tiki is where we will be staying.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you P E for your comments. We are happy to hear that you enjoyed your time with us during Biketoberfest. Thank you for the compliments on our hotel. We hope you will share your experience with others as we love referrals. We look forward to seeing you again soon. Thanks!

"Room"

4
70vettegirl, Charlotte, North Carolina 16/10/2019

We had an ocean view room with a balcony which was great but we didn't get to enjoy it too much because it rained almost the whole time we were there. The hotel could use some updating but overall it was pretty clean and the staff were pretty friendly. We ate a late dinner at the restaurant on the hotel property and actually quite enjoyed it. The breakfast was included which was very good.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you 70vettegirl for your feedback. Thank you for the compliments on our hotel, cleanliness, staff, rooms, and food. Thank you for taking the time to rate us, we appreciate it. We look forward to having you stay with us again soon. Thanks!

"Great fall trip"

5
Susan K, Lawrenceburg, Kentucky 16/10/2019

We've stayed at the Aku Tiki for years and we're never disappointed. It's a great location, everyone there is always warm, welcoming and accommodating! The hotel makes updates and improvements on a regular basis! We love it there!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Susan for your comments. Thank you for choosing to spend your vacation time with us, we appreciate your loyalty to our hotel. Thank you for the compliments on our hotel, location, and staff. We hope you will share your experience with others as we love referrals. We look forward to your next visit with us. Thank you!

"Short getaway"

5
konacay, Beverly Hills, Florida 16/10/2019

What a wonderful 3 night stay. Hotel has everything you could want. They offer a free buffet breakfast every am which was incredible & a free happy hour. Our room was very clean & comfortable. Highly recommend poolside/oceanview with a balcony. The staff were friendly & helpful. This is now our go to get away in Daytona. Oh I forgot to mention they have a tiki bar at the pool with music.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you konacay for your review. We are very pleased to hear that you enjoyed your stay with us and that our hotel is now your top choice for a Daytona Beach visit. Thank you for the compliments on our hotel, breakfast, happy hour, rooms, and especially our staff. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thanks!

"Weekend get away"

4
Gwen A, Haines City, Florida, United States 14/10/2019

We love all the improvements being made. We were a bit disappointed at the lack of service in the restaurant at dinner. Hope they get this fixed ! We have stayed here for years. The physical improvements look great !!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Gwen for your review. We are excited to hear that you love all the improvements being made to our hotel. We apologize for the lack of service at our restaurant, as you know, that is not the norm. Thank you for choosing to spend your vacation time with us. We look forward to having you stay with us again soon. Thanks!

"Worm in oatmeal"

2
Jessica1753, Myrtle Beach, South Carolina 14/10/2019

The check in process was smooth and the staff are very friendly, however, the rooms smell really moldy. The bathroom has a vent that was really dusty and unfortunately today's breakfast made me sick. I looked down and there was a small white worm in my oatmeal. I'm 10 weeks pregnant and extremely nauseous. Hopefully nothing goes wrong.

"Thrive Conference"

5
Sarah R, Lakeland, Florida 06/10/2019

Great hotel. Staff were friendly and helpful. Renovations are almost complete and will greatly enhance the hotel lobby. Clean rooms, each room has a view of the ocean and a nice balcony/patio to sit. Will definitely stay here again when in the Daytona Beach area.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Sarah for your review. We appreciate the compliments on our hotel, staff, and views. We are happy to hear that you enjoyed your stay with us and will stay with us again in the future. We hope you will share your experience with others as we love referrals. We look forward to your next stay with us. Thanks!

"Fun Daytona trip"

5
kelan2001, Deerfield Beach, Florida 04/10/2019

Have stayed at this hotel three times. The folks are always friendly. The rooms are comfy . The food there is always good . The location is nice and relaxing with a nice view. The pool is always clean.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Kelan2001 for your comments. Welcome back, we appreciate your loyalty! Thank you for the compliments on our food, location, views, and pool. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to your next stay. Thank you!

"It's like a resort for cheaper price"

5
Ann M, Warren County, Ohio 03/10/2019

The staff was very friendly they go out of their way to satisfy you during your stay free breakfast free happy hour rooms are huge they were remolding at my stay but still was clean and quiet will working

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Ann for your review. We appreciate the compliments on our staff, breakfast, and happy hour. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thanks!

"Klingon Feast weekend"

5
Jjanen, Lake Wales, Florida 01/10/2019

We are a group of Trekkies who came here for a fun fan weekend of activities. The hotel is clean, well maintained, lots of amenities for fitness people, great breakfast each morning. The staff was friendly and adaptable to our needs. Look forward to coming back.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Jjanen for your review. We are pleased to hear that you and your group had a fun weekend. Thank you for the compliments on our hotel, cleanliness, amenities, and especially our staff. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again. Thank you!

"Just a little getaway "

4
levan48, Daytona Beach Shores, Florida 23/09/2019

This is a Great place to stay. Friendly staff and very helpful. great service, great food. Right on the beach happy hour is good with free drinks from 4:30 to 5:30. Lots of stuff close by to shop at. Close to the speedway. Easy to find. Clean rooms.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you levan48 for your review. We appreciate the compliments on our hotel, staff, food, location, happy hour, and cleanliness. We hope you will share your experience with others as we love referrals. We look forward to your next stay with us. Thank you!

"Beverly Hills Good Time Gang"

5
User 23/09/2019

Our social group have been coming to this hotel for 17 years. We come every April or May & Sept. We get a good rate & are treated very good. All staff are eager to help & very friendly, even at the Tiki Bar. We have between 50 & 60 rooms every time we're there.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Curiosity639165 for your comments. Welcome back! We love to have returning guests, thank you! We appreciate the compliments on our hotel, rates, and staff. We look forward to having you stay with us again soon. Thanks!

"Beautiful place friendly staff"

4
Ashmore P, Silver Spring, Maryland 03/09/2019

Stayed at the inn for six nights. Had a room with ocean view. I could feel the ocean breeze somedays and the view is just spectacular. The rooms are comfy , clean and huge. Housekeeping did it's best and I enjoyed my stay. You can wake up in the morning and watch the sunrise.....,simply beautiful.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Ashmore P for your comments. We appreciate the compliments on our hotel, staff, views, and rooms. We hope you will share your experience with others as we love referrals. We look forward to seeing you again soon. Thank you!

"Great Hotel"

4
User 03/09/2019

The staff is wonderful! Rooms clean... nice pool and right on the beach. Love having free breakfast and Happy hour.. We have been there three times and would recommend it. Will be going back again soon.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Sue for your review. We are happy to hear that our staff is wonderful. Thank you for the compliments on our hotel, pool, cleanliness, location, breakfast, and happy hour. We look forward to your next visit with us. Thanks!

"Amazing service and value"

5
andruscherij, Elmira, New York 02/09/2019

The staff was so friendly and made our trip an enjoyable one. The facility is clean, comfortable, and worth every penny we paid. A return trip and staying at The Aku Tiki Inn Best Western is inevitable. Our rooms and views were exactly as pictured on their Web site.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your 5 star review. We appreciate your kind words. Our entire staff works diligently to keep our resort clean and rooms fresh each day. We strive to give each guest a 5 star experience, we are happy to hear we met your expectations and look forward to seeing you again in the near future!!

"Cockroach Hotel"

1
frangie200, Brockton, Massachusetts 28/08/2019

We found a large cockroach running around in our room which was situated on the 4th floor. Upon reporting it to the front desk, we were quickly moved to a different room on the 3rd floor. However, my daughter discovered little light yellow bugs all over her pillows which we thought were just tiny ants at the time. Upon further inspection of the video taken, my husband and I believe they might have been baby bedbugs . Needless to say, I was ready to check out and find another hotel but it was already passed midnight and we were only staying 1 night. I will never stay at that hotel again!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your feedback. We do have a very pro-active pest prevention program in place at the Best Western Aku Tiki Inn. We take bed bugs very seriously. We have checked our records and do not have any reports of bed bugs in any rooms as we must follow a certain protocol if bed bugs are found. Due to the tropical climate in Florida cockroaches are one of the pests that can be of nuisance. Our pest control company does spray regularly for this type of bug as well as many of the other pests that can cause infestations. We appreciate you bringing your concerns to our attention and hope that you will consider staying with us again on a future visit to the area. We apologize for any inconveniences you may have experienced.

"Very welcoming hotel!"

5
MichelleW3249, Ocala, Florida 28/08/2019

Front desk staff was very friendly and helpful. The pool area was great with plenty of seating area (tables & chairs as well as lounge chairs)! Tiki bar was only open on only the weekend, but the bar in the restaurant met our needs. The complimentary breakfast was fresh, hot and delicious with a variety of options. The complimentary Happy Hour was very inviting. The view from the property was just breathtaking. Best value for your dollar in Daytona Beach!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Michelle for your review. We are happy to hear that our front staff was friendly and helpful. Thank you for the compliments on our hotel, pool, restaurant, breakfast, happy hour, and views. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thanks!

"family vacation"

4
Teresa G, Okeana 27/08/2019

The hotel was in the middle of some up grading, But it was very clean and the staff was extremeley friendly. The breakfast was the best that i have ever had at a hotel. The grounds had several things to keep you busy. It was a wonderful experience

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Teresa for your review. We appreciate the compliments on our hotel, cleanliness, breakfast, and grounds. We especially appreciate the compliments on our staff. We are pleased to hear that you had a wonderful experience with us. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to your next stay with us. Thanks!

"Vacation"

5
108penny, Delavan, Illinois 26/08/2019

Nice hotel directly on beach. Good price for area. Nice employees. Good food. Nice outside tiki bar. Nice patio area and plenty of seating around pool. Nice clean large pool. Free breakfast and free Happy hour drinks is a plus.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate your five star rating.. Thank you for the compliments on our hotel, location, price, food, pool, tiki bar, breakfast, and happy hour. We especially appreciate the compliments on our staff. We hope you will share your experience with others as we love referrals. We look forward to seeing you again soon. Thanks!

"such a nice place"

4
realafri, Munich, Germany 26/08/2019

Great beach, nice and huge pool and friendly service - what else do I need. Free complimentary drinks during the happy hour - a brilliant idea. The rooms are not brand new, but quite well. I wish I will come back soon.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your feedback. We are happy to hear that our hotel is a nice place. Thank you for the compliments on our hotel, location, pool, happy hour, and especially our service. We look forward to seeing you again soon. Thanks!

"Under construction but still pleasant"

4
Patricia S, Clifton, United States 21/08/2019

When we first got there I wasn't really impressed, they are under construction and the entrance is part of that. I imagine it will be beautiful when it is done. We had a little blip when checking in and I wasn't happy about it but Barbara took care of it for us. She even remembered to ask about my husband's being able to print his boarding pass. Our room was very comfortable and clean. My biggest complaint was the size of the bathroom, it was so small you could barely fit in it. The pool was really beautiful and so was he beach/pool view from our room. I don't know if it was the time of year or what but the beach was not too crowded. I enjoyed finding shells on the beach. We had breakfast and dinner at the adjoining restaurant. The breakfast was ok, usual stuff with a few surprising additions like tator tots. Dinner was pretty good and the waitresses were wonderful. They also had happy hour between the hours of 4"30-5"30 which was really fun. After breakfast they had cookies for the guests to enjoy. That was a very nice touch, we loved the cookies. They have a de-humidifier in the room and it really helps keep the moisture and odors down but the down side is that you have o empty it often. Not really a big deal but not all will like doing this. We were put in a room near the elevator and I immediately thought that it would be noisy but I was pleasantly surprised I did not hear any noise from the elevator. There were a few negatives but more positives.I'm not sure what they are doing in the area where the constructions is ongoing but I'm thinking that it might be the new lobby which i think would be great. I don't know if I will be back again only because I don't know that we will b going to Daytona Beach in the near future but if we were to go I'd love to see the results of the renovations.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Patricia for your review. We are in the midst of construction but know that the outcome will be worth it. Thank you for the compliments on our hotel, room, view, happy hour, cookies, and pool. We hope that you will visit Daytona Beach again and stay with us. We look forward to impressing you with our finished project. Thanks!

"Awesome Stay!"

4
reneeafranklin, Berkley, Michigan 21/08/2019

This hotel was awesome! Very good price for off season. Staff was wonderful. The only exception was the construction out front but thats temporary and it has to be done. It was very quiet dispute families being there. Breakfast was wonderful! Overall, I will be back!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Renee for your comments. We appreciate the compliments on our hotel, value, breakfast,and staff. We hope you will share your experience with others as we love referrals. We look forward to your next stay with us. Thank you!

"Great Place to be"

5
User 20/08/2019

Always try to stay here whenever myself or my family and i come down. The people here make you feel welcome. Everything you need is here, the food is great, the pool is large and they are close to other attractions. They also have the best bartender at the tiki bar in the afternoons. Only thing i didn't like was i didn't book soon enough. They had no room for us the most part of my trip, but I was able to stay one night.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your feedback. Welcome back! We are happy to hear that you and your family enjoy staying in our hotel. Thank you for the compliments on our hotel, staff, food, and pool. We hope you will share your experience with your friends as we would love to host them too. We look forward to seeing you again soon. Thanks!

"Nice visit, but would be better without all the construction equipment"

3
missdoodlebug1, Florida 19/08/2019

I have stayed here previously and had a nice time. This time it was just a bit off with the fans all over the place and other equipment connected to the ventilation system. The rooms and especially the bathrooms could use a little revamping, but it is clean. Aside from the these little things, the pool area, tiki bar and restaurant as well as the grounds surrounding the pool area are all nice and enjoyable.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We apologize about the construction equipment. We know that our renovations will be amazing. We hope that you will return again soon to see our hotel when the renovations are completed. Thank you for the compliments on our pool, tiki bar, restaurant, and grounds. We hope you will stay with us again soon. Thanks!

"Customer Service Problems"

3
haharvey1966, Bonney Lake, Washington 19/08/2019

We stay at this location 1 -2 times a year. Typically we love the staff and the environment. This trip however, the restaurant staff this time around were unhappy and not very friendy. It felt as though we were inconveniecing eveyone. We ended up skipping the free breakfast most mornings and ate lunch and dinner elsewhere.

"Best western ski tiki inn"

4
User 14/08/2019

My wife and have stayed here twice...one time was room 405 oceanview and the latest time was room 501 ocean front....the price for the value is probably our favorite thing but they also have a free full breakfast every morning and the pool is 2 to 3 times normal size pools....the layout of the place is nice....at one end of the pool is a restaurant and at the other end is a tiki bar and the beach....we loved the oceanfront room with balcony...it was an awesome view every time we stepped out on the balcony...we will definitely be going back...I like to stay on the highest floor because of the views but if you take kids or grandkids the bottom floor facing the pool with sliding glass doors is probably the way to go...

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back to the Aku Tiki! We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel and amenities. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thanks!

"The Hood Returns"

3
Garrett T, Williston Park, New York 13/08/2019

Great view of the ocean in room. Room is dated, and could be much cleaner. Moldy bathroom, and rollaway bed came complete with food crumbs when delivered. The breakfast is fantastic, and the Traders restaurant has steaks on par with the best steakhouses, seriously, with a great waitstaff. Front desk were friendly. Nice pool with bar, and the happy hour from 4:30 to 5:30 with free drinks was available to all. The pool area very festive with music and good size pool. The disappointing thing was the hotel is under construction and looks like Iraq from out front. The clientele leaves much to be desired, as I was behind a grown man with his pants below his buttocks, with his underwear showing. I intentionally avoid people like these in my daily life, so I was very angered to have to tolerate babarians like this on my vacation. It made me feel like I was trapped in a prison. The hotel should state in their policy that people should dress like adults, not ghetto superstar thugs from Newark NJ. In any event, I will not return because the bad element has invaded this once nice part of Daytona Beach Shores.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Garrett, thank you for leaving your comments. We are sorry to hear that your room did not meet your expectations. We always encourage guests to let us know during their stay if there are any issues so that we can correct them immediately. Thank you for letting us know your feedback about our breakfast and pool area, both of these amenities are a favorite among our guests. Our main entrance is under construction at this time. We are certain our guests will appreciate our renovations once complete. We do hope you will give us another try as we strive to give all guests a 5 star experience. We would appreciate the opportunity to impress you.

"Trip to Daytona"

4
PSIfactor75, Kitchener, Canada 12/08/2019

This was our first time to Daytona. The Best Western Aku Tiki Inn is on the beach. Upon arriving the front entrance is under construction but this did not affect the room or anything being used. The oceanfront room was great. We had a small kitchen with full size fridge and small oven and microwave. The room is slightly dated but clean. Beds were comfortable. It was great having the complimentary breakfest and a happy hour from 4:30 to 5:30 nightly for some drinks that were free. There is a huge pool. They have a Tiki bar outside by the pool and ocean. They had some games to play outside like ping pong and others which was nice. The ocean was just down a couple of stairs. Loved the service we received from the start to the finish. This includes all the restaurant staff and housekeeping as well as the front desk. They had a humidifier in the room which ran in conjunction with the air conditioning. This was a first. This would be the only pain as had to empty it numerous times a day. Not sure if this is something they have always had or the AC is not keeping up. Would return again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, rooms, breakfast, happy hour, pool,and tiki bar. We especially appreciate the compliments on our staff. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to your next visit with us. Thanks!

"Loved hotel and location"

5
Stacey B, DeSoto, Mo 07/08/2019

We loved staying at this hotel Nice breakfast and free happy hour every day they are under construction but will be nice when finished found a Groupon for it right on the beach with a nice pool rooms were very big ours had a kitchen

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Stacey for your review. We are so happy to hear that you loved staying at our hotel. Thank you for the compliments on our breakfast and happy hour. We appreciate the compliments on our location, rooms, and pool. We hope you will share your experience with others as we love referrals. We look forward to your next visit with us. Thanks

"Pleasant and relaxing"

3
Goose222, Ocala 01/08/2019

Aku Tiki is a relaxing hotel in Daytona beach shores florida. The room was very comfortable, I slept very well. Nice ocean view, close to restaurants and entertainment. They offer a free happy hour daily. They also have a free full breakfast buffet daily which was good, but stay away from the gravy sausage and biscuits. The biscuits were vey dry and tasteless and the sausage paddies were white looking and had no taste. They offer a large pool with many activities available.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your review. We are glad to hear you were able to par take in our happy hour and complimentary breakfast buffet. We have shared your comments with our restaurant manager concerning the biscuits and gravy. Our pool, happy hour and breakfast are very popular with our guests. We appreciate you choosing to stay with us and we hope you will consider staying with us again.

"Mini getaway"

4
MTKLB22, Spring Hill, Florida 31/07/2019

Relaxation Nice buffet breakfast Happy hour included Outside Tiki bar Shuffleboard, basketball, pool ,corn hole,pool and kiddie pool Exercise room too Grassy area up top with tabled umbrellas. Beach front near lifeguard stand. Close to pier.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your review. We are glad to hear you had a great time and were able to relax. Our entire staff works hard to make guests feel welcome. Our complimentary happy hour and breakfast buffet is extremely popular with our guests, glad to hear you enjoyed yourself. We hope you will consider staying with us again on your next visit to the area.

"Great place with great guest services"

5
joefocht53, Tamarac, Florida 31/07/2019

To say that the staff from housekeeping to the front of the house provide great guest services would be an understatement. They go above and beyond to meet the guest needs. If we had any issues they resolved in a quick and efficient time. This is a sign of providing the type of guest service that should be expected. I left an item behind and called a week later after looking for it at home. When I called they said they had it and would send it to my house. Thank you, Barber, for the excellent service you provided. From one person to another in the same industry, I would stay there again. Great location to many attraction and local dining fares.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your 5 star review. We are so happy to hear we met your expectations. We always encourage guests to let us know during their stay if there are any issues so that we can address them immediately. Our entire staff works extremely hard to keep our resort clean and make guests feel welcome. We appreciate your comments and look forward to seeing you visit us again on your next trip to Daytona Beach!

"Best stay in a long time"

4
User 29/07/2019

I was extremely satisfied with my stay. The staff was very friendly and helpful, especially Barbara and Lisa at the front desk. Truly professional. 100% worth it!!! The hotel was very clean, inside and out. The pool set up was absolutely wonderful.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Michael for your review. We appreciate the compliments on our hotel and staff. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"Great place with great amenities"

4
nrea2019, Vero Beach, Florida 29/07/2019

This hotel is beautiful. I sent an employee there for business and the location is gorgeous. Rooms are clean and comfy. Staff is friendly and efficient. Right on the beach and the class location was very close!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your feedback. We appreciate the compliments on our hotel, location, and especially our staff. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thanks!

"Unexpected resort"

5
User 26/07/2019

Property is right on the Atlantic Ocean, beautiful beach with outdoor shower. Guests were on the beach morning and night walking, running, riding bikes. Stayed ln ocean front, king bed with balcony with awesome view. Great outdoor Tiki bar with ocean breeze. Totally unexpected feeling of staying at a resort.

"Anniversary trip"

5
User 26/07/2019

Awesome time, The staff was awesome. Great overall time. The free happy hour drinks was very enjoyable and great service. The Breakfast buffet was very good. The front desk staff was very nice and very knowledgeable.

"Oceanfront Hotel- good value"

4
angiecook22, Orlando, Florida 25/07/2019

Nice hotel, right on the beach. Easy access to the ocean. Not close to the pier though. Nice pool area with tiki bar. Excellent breakfast buffet. Room was nice, but bathroom was outdated and very small. Did not have a good view of the ocean from our room, even though we had booked a room with a "partial view". Overall nice stay- would stay again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Angie for your review. We appreciate the compliments on our hotel, pool, tiki bar, and breakfast. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thanks!

"Nice view"

3
User 24/07/2019

This Best Western has a great view of the ocean and accessibility. However, they do need to clean the pool area desperately. We saw dirty trays on top of a garbage can for 3 days straight before anyone removed them. The surrounding pool area was never hosed down that we could tell, so it was dirty every day. Doesn't seem they have a lost and found, because there was always stray shirts lying about. The tables and umbrellas need to be replaced - yesterday-. Just some upkeep would make a huge difference. And check before you book. They are doing renovations, so there is dust all about and noise. Housekeeping needs to be a little more careful....saw the same dirt on the floor for 3 days.... They do have a great buffet breakfast that is included, you can't beat that. The staff is friendly and helpful. I think the manager needs to take a look at reviews that arent' 4 or more stars to see what they need to change.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your review. We appreciate your feedback and have shared it with our staff for further improvement. We do apologize for any inconveniences you may have experienced. Our remodeling is underway and we are certain our guests will be impressed once it is complete. We do hope you will give us another try on a future visit to the area as our goal is to give each guest a 5 star experience. We apologize that we fell short on your recent stay with us.

""Best Place to Stay in Daytona Book Now""

5
X4461INpaulf, Mcdonough 23/07/2019

We have stayed at many other hotels in Daytona but none like this.The hotel is run like a resort and every detail is taken care of. We were treated like family all the staff was amazing and very attentive to our needs. The dining room is awesome they prepared an amazing breakfast every morning that you will not find at other hotels. The pool and the lounging area is always clean and welcoming. The management is doing the right stuff to keep visitors coming back year after year. We can't wait for the renovations to be done it will be great. We will see you next year. 4G From Locust Grove, Georgia

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate the compliments on our hotel, breakfast, pool, and especially our staff. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to your next stay with us. Thank you!

"Perfect Getaway"

5
jg24chevymc, Warner Robins, Georgia 17/07/2019

Our family has stayed here two years in a row. Love this place. Everything is always clean. Sparkling pool and games are great for the whole family. Breakfast and Happy Hour really make the day. Location could not be better. We will definitely return next summer. Also making plans to stay here for the Daytona 500.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments and welcome back to the Aku Tiki! We appreciate your loyalty to our hotel. Thank you for the compliments on our hotel, pool, amenities, and location. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to seeing you soon. Thanks!

"Great place for our family"

5
Busymom9, Saint Louis, Missouri 16/07/2019

We had a spur of the moment trip to Daytona Beach and this Best Western had an ocean view room available for our first night and it was AMAZING!! We decided to stay a second night because it was so great and had a wonderful pool/partial ocean view room that was huge! We are already planning our return trip!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, views, and rooms. We hope you will share your experience with others as we love referrals. We look forward to having you and your family stay with us again soon. Thank you!

"Would go back"

3
resort6082062019, North Port, Florida 15/07/2019

Hotel is doing renovations. The people at the front desk were friendly and helpful. The lounge/restaurant was nice, staff very helpful. The room was clean, nicely decorated and the bed was comfortable, but everything was very damp. The AC worked hard, it was loud and could not eliminate the dampness.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your review, we appreciate your feedback. We are undergoing renovations at this time and are excited for guests to see our new look! Our entire staff works diligently to keep our resort clean and fresh. With being an ocean front resort we are subject to high humidity as is all resorts in the area. We always encourage guests to let us know during their stay if their room is not meeting their expectations so that we can make adjustments. We do apologize if you felt there was humidity in your room. We would like the opportunity to earn your 5 star review and hope you will give us another try on a future visit to Daytona Beach.

"Pathetic"

1
jw8830, Bangkok, Thailand 14/07/2019

This place is older than dirt.. Staff I met were very unfriendly..seems like they hated their jobs. There are many better places close by such as Perry's ( I do not work there ) Another good place is the Hawaiann Inn

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello and thank you for leaving your comments. We do apologize if we did not meet your expectations. We strive to give each guest a 5 star experience and we are disappointed we fell short. Our resort is undergoing renovations at this time. We anticipate guests will appreciate our new look once complete. We hope you will give us another try on your next visit to the area so that we have the opportunity to earn your 5 star review.

"Wonderful Stay"

5
User 03/07/2019

The staff at the Best Western Aku Tiki was phenomenal. They also provided fresh baked cookies and had a fun happy hour daily. They even provided non alcoholic specialty drinks to children during the happy hour. It was a fun stay and can not wait to come back!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that our staff is phenomenal. We appreciate the compliments on our hotel, cookies, and happy hour. We hope you will share your experience with others as we love referrals. We look forward to your next stay with us. Thanks!

"Chelsea was amazing!"

5
Curious28755447064, Leesburg, Florida 03/07/2019

She is a true asset to this property & I was almost confused, thinking I had landed at WDW bc of her attention to customer service. My family has found our weekend home. I have been coming to Daytona my entire life but have never had a loyalty to a hotel, until now.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate the compliments on Chelsea. We will be sure to pass them onto her supervisor. We are happy to hear that you and your family have found your new weekend home. We look forward to having you stay with us again soon. Thanks!

"Great beach and access"

3
User 01/07/2019

Be prepared...the parking lot is a hang out and meeting place..it seems for young kids in reved up sports cars...not even staying at the hotel !!..was annoying..especially in the evening...people just parking up to go to the beach...

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your feedback. We do monitor our parking lot to ensure people are not loitering and it is safe. We apologize for any inconveniences you may have experienced and hope you will give us another try on a future visit to Daytona Beach.

"Love family vacation"

4
Culture03552505615, Augusta, Georgia 29/06/2019

Excellent all around with great value, all rooms have a view of the beach. Location is excellent with easy access to the beach and restaurants in walking distance. Pool with bar and games with grill if you want it. Laundry on the premises also.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, value, rooms, location, and pool. We hope you will share your experience with others as we love referrals. We look forward to your next stay with us. Thanks!

"Not worth the money"

2
User 29/06/2019

Ive stayed at other Best Western's before and have always felt it was great value for the money. This hotel was dirty and dingy. The best part of the hotel is its location right on the beach. Do not recommend.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your comments. We do apologize that we did not meet your expectations. We have shared your comments with our housekeeping staff for improvement. Our entire staff works diligently to make each guest feel welcome and to keep our resort clean. We hope you will give us another try on a future visit. Thanks!

"Great place"

5
User 28/06/2019

We have gone here for 4 straight summers. It is convenient to the beach plus a really big pool and kiddy pool, free breakfast so a big selection for the kids and adults. There is a tiki bar with a pool table and ping pong. If you like to lounge in a lawn chair on grass, you even have that. Just a great place.

"Awesome hotel, highly recommend"

5
Paradise53154353233, Marietta, Georgia 23/06/2019

Our stay was fantastic. Great room it was very clean and nice, super friendly staff, awesome bartenders at bar by pool. Wonderful property, I am highly satisfied with my birthday trip!! So much fun!!!!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that your stay was fantastic. Thank you for the compliments on our hotel, room , staff, and pool. We are happy to hear that you enjoyed your birthday trip. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to seeing you again soon. Thanks!

"Things are changing...and not in a good way!"

2
User 23/06/2019

I have been a loyal customer of Aku Tiki for quite some time. Typically I make a reservation directly from the desk but when I called to inquire, there was limited availability so I booked through Priceline, which had the room type I had hoped to get. We arrived on Sunday with our visiting granddaughter from Tucson at approximately 11:00 a.m. I went to the desk and knew that we couldn't be checked in but thought at least we could let them know we are available when our room was ready. I had booked an Ocean View room. We had no problem waiting at the beach and had a great day. I checked again at 2:00. By now I thought they could at least take my number and let us know when the room was ready. I was told that they didn't have that capability. I checked again at 3:00 and this time they took our number. We received a call and checked in but now the elevator wasn't working. By the time we got into our room on the 5th floor, it was 4:50. We were sandy, sunburned and had to get cleaned up and now we had missed happy hour, which is one of the nice benefits of the hotel. As some kind of consolation, they extended our check out time to 12:30 but we were unable to take advantage of this due to previous plans. When we went to eat, the dining room was not busy but it took forever to get our drinks. We were told that the bartended had a migraine and everyone was trying to cover. The food was not nearly as good as we had experienced before and I attributed it to a very busy weekend and limited staff. Tables near the pool were still dirty and towels were strewn everywhere on the pool lounge chair with no one cleaning them up. We were never notified by Priceline that there was construction and given our experience and paying $170 after taxes for the room, we were very disappointed. We had a group of 3 couple stay last fall and we loved the hotel and had an excellent time. I have taken my children and grandchildren there and have never had an experience like this. To be honest, it is hard to “unsee” this weekend. I wonder if the hotel is under new management because everything seemed so different.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving the details of your stay. We do apologize for any inconveniences you experienced. We are under construction and remodeling parts of our resort. Our happy hour is typically very popular with our guests and our staff works very hard to accommodate everybody, if there were delays in drinks or snacks we sincerely apologize. Your comments are very helpful in letting us know areas we need to improve upon as we strive to give each guest a 5 star experience. We have shared your feedback with our management team. We appreciate your continued business and hope you will consider staying with us in the future. We are certain our guests will appreciate our renovations once completed. Thank you again.

"Nice place"

5
User 22/06/2019

I choose the Best Western Aku Tiki Inn on Daytona Beach because it met all of our requirements as a family..... (on the beach, balcony, pool, tiki bar & restaurant on property, free breakfast, etc.... ). We got a room overlooking the pool deck but still had an incredible view of the ocean. The pool was nice size & heated, & theres also a shallower kiddie pool. The outdoor tiki bar sits between the pool & ocean, & there's also a bar inside the restaurant on premises, Traders. We also enjoyed the hotels FREE HAPPY HOUR between 4:30-5:30pm (at the bar inside Traders, not the outside Tiki Bar). I think I had 5 Amaretto Sours & my husband had 3 or 4 BudLight drafts. LOL. (And even tho the drinks are free, dont forget to tip the bartender... I was appalled at the number of people who didnt tip!). We had dinner at the restaurant there at the motel that night. It was pretty good. The free breakfast is also served in the restaurant too & it was great! Plenty of hot options like scrambled eggs, sausage, grits, hashbrowns, biscuits & gravy, pancakes, waffles, etc.... All those amenities definitely helped to ease the sting of the price of the room.... ($160 per night) but we will definitely be back to stay as soon as possible!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you and your family enjoyed your stay with us. We appreciate the compliments on our hotel and its amenities. We hope you will share your experience with others as we love referrals. We look forward to seeing you again soon. Thanks!

"Repeat customer "

5
Lisa B, Uvalda, Georgia 22/06/2019

Have stayed here previously and wanted to bring husband here for the 1st time. I was at first disappointed they did not inform us they were in the middle of construction, but it didn't interfere with our stay. We were pool side which I prefer. It was nice. Like I said I have stayed before front staff has ways been friendly but did notice one employee this trip looked aggravated this time. Pool was nice, tiki bar serves great drink only down side was it closed early one night, during the summer it should stay open till at least 9 or 10 people are o. Vacation and want to enjoy themselves. Breakfast was good other than bacon didn't seemed cooked long enough. Happy hour was good was introduced to a new drink. Ate in restaurants or takeout a cpl times. Sidewinder fries are good and hubby loved and I mean loved their shrimp tacos (fried shrimp) he could eat them every night (his words). Will return.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Lisa for your comments. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, staff, pool, tiki bar, happy hour, and food. We will share your suggestion about later hours for the tiki bar with management. We look forward to having you return again soon. Thank you!

"Poor Customer Service"

3
danienicole22, Maryville, Tennessee 21/06/2019

We had originally booked an oceanfront room, we received a call the day before our trip began stating that they had overbooked and we no longer had an ocean front room. But, hey, at least they called right? They did credit some money back to our account, but the entire purpose of driving 10 hours to the beach is to stay ocean front. The next morning we went to the free breakfast at the restaurant in the hotel and at 10:03 when there were people still in line to get food one of the workers told us we needed to leave that breakfast was over. I understand that it may have ended at 10, even though we were told 10:30, so in my eyes that was strike 2. Today was our last day before check out, we went to breakfast and the same woman at 8:15 was clearing dishes that we were still working on. I think that customer service in the restaurant is definitely lacking. The pool is nice, the tiki bar is nice...and the evening shift desk worker is super pleasant but I'd recommend skipping the restaurant, especially if the short haired brown older lady is working, as being pleasant apparently is not a quality she possesses. The quality of the room was nice too.

"Summer vacation 2019"

4
tnsooner85, Nashville, Tennessee 20/06/2019

We come to Daytona often, but this was our first stay at this hotel. We were pleasantly surprised. The room was clean and spacious. The front desk and housekeeping staff were very friendly. The free breakfast buffet is good with more choices than most hotels. The pool is large with lots of seating. They have easy access to the beach. The big plus was the Tiki bar between the pool and the beach. Deanna is an outstanding bartender. She was very tentative and friendly. There was a great selection of cool cocktails.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that our hotel pleased you. Thank you for the compliments on our rooms, staff, breakfast, pool, beach access, and tiki bar. We are very happy to hear that Deanna is friendly and an outstanding bartender. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thanks!

"Another good stay"

4
holders2, TN 11/06/2019

We have stayed at the Aku Tiki for 8 years. This is still a great property but have had issues over the last 3 years with the quality of the breakfast since a management change. Also, making reservations directly with the hotel has become more of a challenge to make requests for certain rooms as we could in the past. However, overall a great place to stay. The staff is amazing and friendly.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back to the Aku Tiki! We apologize for any difficulties you may have had making a reservation directly with us. Thank you for the compliments on our staff, we appreciate it. We look forward to having you stay with us again soon. Thanks!

"Very poor management. Take your own toilet paper . Employees are very nice but seem to be yelled at daily by the su "

1
User 05/06/2019

Very poor management. The staff is overworked. There is dust and mold everywhere. Take your own toilet paper because they seem to not have enough money or time to get it to you. Oh and the noise from the construction is unbearable

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your feedback, we sincerely apologize that we did not meet your expectations. We are undergoing renovations at this time and certainly hope you will give us another try on a future visit. We are sure you will appreciate our new look once its complete. We strive to give each guest a 5 star experience and we are sorry we fell short of our goal.

"Awesome"

5
User 04/06/2019

I have stayed at many hotels, condos etc. Never have I stayed at a place with impeccable hospital as this one. Every employee I came in contact with was so friendly and hospitable. The room was nice, the pool and amenities were perfect. Couldn't have asked for a better mother's day. My hats off to this friendly place. Thank you.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We appreciate the compliments on our hotel, pool, and amenities. We are very pleased to hear that our staff is friendly and hospitable. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"Loved this place! "

5
User 03/06/2019

We had a really fantastic time here. The staff is amazing, to start. Everyone is so kind and accommodating. We arrived pretty early, around noon, and they were able to check us in right then, no problem. The rooms are typical beach side hotel rooms, and very very clean. The kitchenette came in super handy, and comes equipped with kitchenware/utensils. The one thing I really liked about this place was you don't have to leave the property if you don't want to, and we didn't. Between the kitchen/bringing some basic groceries, the restaurant (Trader's), the free breakfast and the tiki bar you can just check in and relax. We traveled with our two year old son and the staff was all SO sweet to him, and I really appreciated that. We were able to dine poolside via the tiki bar, which was so nice and convenient (and the food is delicious). The bartender even brought the food over to us, which was unexpected and so nice since I was trying to wrangle an insane toddler. The pool is a good size, and my kiddo had fun in the little baby pool too. The beach is easy access, and the poolside rooms have a lovely view. We'll definitely be back, for sure.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are very pleased to hear that you and your family had a fantastic time during your stay. Thank you for the compliments on our hotel, cleanliness, Trader's, breakfast, pool,views,location,and tiki bar. We especially appreciate the compliments on our staff. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thanks!

"Memorial Day weekend"

3
Quest00854485373, Orange City, Florida 28/05/2019

We booked 2 days before our stay. Hotel was just ok. It is under renovations at this time. Room was not ready until 4pm. The elevator was not working when we finally got our room. I do not believe our room was worth the price we paid! They have a nice bar and decent drinks but there was a bartender that was sick and letting everyone know how sick she was while working. Very slow serve. Otherwise the hotel was clean and rooms were clean. Nice balconies. The view of the beach is blocked by a bar on the pool deck. Somewhat disappointed and will not stay again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your comments. We apologize that we did not give you a 5 star experience. You are correct, our resort is under renovations at this time. We apologize for any inconveniences you may have experienced. We do hope you will give us another try once our renovations are completed, we are certain you will be impressed. Thank you for your time.

"Clean, updated and has everything."

5
User 21/05/2019

We arrived early and the room was available. The hotel was very clean and the rooms were updated recently. They had a temporary front desk location and construction was going on but there was no disruption. Staff was very friendly and accommodating. There was a large pool and deck area with tables and lounge chairs. Also a grassy area to sit along the beach. There was a nice outdoor tiki bar and a restaurant with a bar as well. The room was clean and large. And although some of the furnishings were older they were well kept and in good condition. Bed was very comfortable. We had a side balcony that was near the beach end of the hotel and it was very nice! We only stayed one night, but wished we could stay longer. If I had a small complaint, it would be the bathroom was a little small, but not too bad. We ordered food from the restaurant for lunch while we were on the beach and I walked up and got it. It was a Philly Cheese Steak sandwich that was awesome. Great, clean, friendly hotel for the price.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your feedback. We are pleased to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, rooms, cleanliness, pool area, and food. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thanks!

"Outstanding couples experience at this hotel/resort."

5
stevediorio1960, Baltimore, Maryland 21/05/2019

On a short business trip from Baltimore to Jacksonville my girlfriend and I decided to spend a few days cruising A1A..We had looked at hotels in St Augustine,..but,...decided to go as far as Daytona Beach and take a chance at the Aku Tiki. Best decision of the whole trip. The hotel doesn't look like that much from the outside,..but,..once you get inside the place is awesome. Pauline at the front desk was great checking us in and fixing a few reservation issues(our fault,..not the hotels).Also,..the pool,views of the ocean,access to the ocean,great complimentary breakfast,and complimentary happy hour all added to our enjoyment. FULL DISCLOSURE,...we stayed sunday and monday mid May.The price in season must be substantially more than what we paid. For us the value we received for what paid was worth every penny.Thank You Aku Tiki.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Steve for your comments. We appreciate the compliments on our hotel, staff, pool, views, beach access, breakfast, and happy hour. We are happy that you decided to take a chance on our hotel. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thanks!

"great beach getaway"

5
phillipf502, Ocala, Florida 20/05/2019

Aku Tiki , is more like a resort than your average hotel. The rooms are large, clean and most have ocean and or pool views. The grounds are very lush and tropical with plenty of open areas to lounge by the ocean and or the Olympic size swimming pool, kiddie pool near by, gas grill, ping pong, bean bag toss. The happy hour was a nice touch and the breakfast buffet was the best I have seen to be all included. The staff were very friendly from check in ( William, Amy) pool guy Gary, Ed security/maint. Debra (Traders restaurant) and meeting the new manager briefly. The only little draw back remodeling front lobby to install new elevator which will help the hotel, presented no problem with our stay. We plan to return.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Phillip for your review. We are very happy to hear that you loved our hotel. Thank you for the compliments on our hotel, grounds, pool area, happy hour, and breakfast. We especially appreciate the compliments on our staff. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again in the near future. Thank you!

"The ICONIC Aku Tiki is our go to hotel in DBS"

5
Hoosier2, Bedford, Indiana 19/05/2019

We visited our favorite DBS hotel again in May 2019. We arrived the day they moved the front desk to the area adjacent to the restaurant entrance to work on replacing the lobby/hallway a/c and heating system. There wasn't any interruption or reduction in services or convenience for the nine days we were there. The shuffleboard area is now south of the Tiki bar and wasn't finished when we were there this trip. There are additional tables with umbrellas by the Tiki bar where the shuffleboard was. East of the Tiki bar, next to the beach wall, is a new decorative block wall and area with charcoal grill for guests to use. It has a wide walkway of paving blocks to allow wheelchair access. Often the delicious aroma of food being grilled now wafts over the grassy area where the chaise lounges are. We love the tiki accents in the halls, lobby, restaurant and of course the huge tiki head out front. They add to the exotic island theme that's reinforced by the beautiful lush plants on the grounds, we hope they never remove them. The staff is the best, Chelsea, Ward, Rose and the rest. Friendly, helpful, smiling all the time, always saying hello and willing to help. Plenty of free parking on both sides of the hotel which is conveniently located on A1A between International and Dunlawton. There are power open doors to the left of the lobby and at the ramp out to the pool by room 101 for wheelchair access if needed. There is a ramp down to the pool on the south side of the pool for wheelchair access to the pool area. The bubbles blowing in the ocean breeze over the pool area when the Tiki bar is open are a festive touch. Sadly, the Tiki bar wasn't open several days/evenings that it could have been. We stayed nine days this visit and were sad when our stay was over. The included breakfast and happy hour are wonderful perks and makes a stay there an even better deal. DW loved the pillows, I needed a flatter one and a housekeeper was happy to get me one to use. There is Trader's restaurant with full bar on site, a 7-11 across the street, an iHop about a half block away, a post office, grocery and liquor store about a block away. The only negative for us is the amount of cigar/cigarette smoke in the air when you are enjoying the beautiful ocean/beach views on your patio or one of the outdoor tables. I believe the people in the adjoining room this year (102) were smoking in their room one night, I smelled smoke in the general area of the door between the rooms. Perhaps the connecting door should have a better seal? We hope to return year after year as long as we can travel. The Best Western Aku Tiki Inn is our home away from home in the DB area... our slice of paradise on earth. ***The love-bugs were abundant a few days we were there. Nothing at all anyone can do about them other than clean the dead ones up. For some reason, our patio didn't get swept while we were there and there were several dead love bugs. Not a big deal, but other patios were cleaned while we were there. It's hard to keep the sliding door glass clean, partially because of the hotel's proximity to the ocean.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back to your favorite hotel! Thank you for your loyalty to our hotel, we appreciate you spending your vacation time with us. Thank you for the compliments on our hotel, tiki accents, parking, and especially our staff. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thank you!

"Good Changes!"

4
Karen G, Ocklawaha, Florida, United States 17/05/2019

This was to be our "ok we'll try it one more time" stay. Thankfully some positive changes were made. Our room was clean enough, and our housekeeper was very nice. Carrie in the restaurant was delightful. The front desk staff was terrific. This property still has a nice vintage feel, and we stay for a few days and never leave the property! Great pool and beach access, and nice grass area with tables, chairs and umbrellas. Cant beat the view! The few things I didnt like were the lack of a rubber tub mat, and no full length mirror in the room, and the interior of the windows needed cleaning. The music played out by the pool was too loud for us, and the hot breakfast items were lukewarm, but the breakfast is very nice, with lots of items to choose from. The beds are very comfy, and the shower was nice and hot, with plenty of water pressure. We were really happy with our stay. We stayed in a 1st floor oceanfront kitchenette, which was roomy and perfectly situated to the pool and beach. We will absolutely return!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Karen for your feedback. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, cleanliness, views, and staff. Thank you for your suggestions on adding a full length mirror to the room. We hope you will stay with us again soon. Thanks!

"Very unpleasant!!"

2
Benita F, Roanoke, United States 14/05/2019

The room was adequate however there were lovebugs on the balcony. We paid extra for the room and the desk personnel were unable to remedy our issue. The hotel had broken luggage carts and was not very clean.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Benita we are sorry to see your 2 star review as our entire staff works diligently to give each guest a 5 star experience. Unfortunately we are in Lovebug season here in Daytona Beach and that type of bug is a nuisance, we agree with you. There is nothing we can do about this type of bug as they come and go depending on which way the wind is blowing. They don't harm people but rather just an annoyance. We do apologize for any inconveniences you experienced during your stay and hope you will consider giving us another try on a future date.

"Mixed feelings about this one"

2
kitdoor, Orlando, Florida 13/05/2019

Note: this hotel is under construction. They will tell you about it, even (after you book their expensive room, of course). The front door is barricaded, there are supplies piled up next to the front, and the A/C in the main hallway is broken (as of May 2019). We arrived at 5:30pm on a Friday. We asked for a good view, and got the room on the 5th floor with windows mostly on the pool. Our door (room 524) was directly across from the elevator, which obviously resulted in some noise at unfortunite times. There is only one elevator in this hotel, but it is fast. The ATM next to the elevator has an $8 fee. The vending machines next to the ATM take only $1 bills or quarters. The access to the beach is nice, although there are no signs pointing it out. We took advantage of the “free breakfast” on Saturday. It was just as unremarkable as all hotel breakfasts are. The bacon was greasy, the little round sausage patties weren't browned at all (I think they were steamed?), the eggs were watery, and the hot sauce was hidden in the corner of the counter, far away from other condiments. The lady taking our “free breakfast” tickets was nice enough, but when I dared approach the other one to ask directions for ice water, I got a mean face and an eyeroll. Really? We had breakfast at the IHOP across the street Sunday, and got real eggs and bacon, and zero attitude. Our room had a full sized fridge that looked clean. There were some meager cookery and silverware supplies in a cabinet under the sink. The silverware tray was just sitting on the bottom on the cabinet, almost on the floor). Lots of lamps, electrical sockets available for chargers, clean bathroom, but stained mildewy railings in the tub, and stains on the ceilings. All rooms have balconies. I had to clean the two chairs on our balcony, and the tiny plastic ‘table' between them was broken. Parking is free, and while the main lot is often competely full, there is a second lot on the other side of the hotel. Both while driving to and from the hotel, and while walking on the beach, we couldn't help but note how much nicer the hotels next door are. Overall, we had a good time by doing our best to ignore all of this hotel's many shortcomings, but we will look for a nicer option in the future.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your comments. We do apologize that we did not meet your expectations. You are correct, we are under construction. We are certain once the renovations are complete all of our guests will be impressed. If you have suggestions on how we can improve our complimentary continental breakfast we would appreciate your input. We have made changes to our breakfast over the years based on guest feedback. Once our renovations are completed we do hope you will give us another try on a future date. We strive to give all guests a 5 star experience and would appreciate the opportunity to do so during your stay. Thank you.

"Great visit"

5
ITF329, Florida 07/05/2019

Hotel was very accommodating. Beach location was great... pool very large and the tiki bar was a bonus! Evening free happy hour was unexpected along with food in the restaurant was very good for the price.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel, location, pool, happy hour, and food. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"Good location, nice pool but I wasn't happy with my room. Also they're not flexible with late check out requests"

3
renatony, Forest Hills, New York 30/04/2019

I was at Best Western Aku Tiki Inn for 3 nights between 4/26 and 4/29 and had a great time. Hotel location is good, beach front with a nice pool but note that if you decide to go out at night it's a 5 to 10 minute drive to get to the area where there are nice bars with live bands. Near the hotel there are supermarkets, convenience stores but nothing associated with nightlife. There's a restaurant near the pool where they serve daily breakfast and a happy hour from 4:30-5:30pm when there's complimentary beer, wine and well drinks. That's something every hotel should do! Room was clean, friendly staff but they weren't flexible when I asked for a 2pm late checkout even though it was on a Monday afternoon and the hotel was empty. They didn't even offer me the option to pay an additional fee for the late checkout. I understand the hotel doesn't need to honor our late check out requests but a lot of them do especially during weekdays. I'm taking off another star because I booked an ocean view room but they gave us a first floor apartment so we had zero privacy when using our balcony (since it was an open space facing the parking lot). The front desk lady should have asked us before giving us that room but she didn't. So keep that in mind. I would suggest booking a room facing the pool (since the beach front rooms tend to be more expensive)

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Renato thank you for leaving your review. We are happy to hear you had a great time and you enjoyed our amenities. We do apologize that we could not accommodate a late checkout during your time with us. We appreciate you choosing the Best Western Aku Tiki Inn and we always recommend guests book direct with our hotel so that we can accurately describe our room options available. We do offer a variety of room types and our reservation staff will gladly review the options at the time of making a reservation. Thank you for leaving your comments, we do hope you will consider us again when traveling to Daytona Beach.

"florida"

4
Patty B, Quincy, Illinois 30/04/2019

hotel was conveniently located to where we was going. Staff was very friendly and helpful. Breakfast was always fresh and hot. Only concern was our remote came up missing after we had our room cleaned but they brought up a new one as soon as I reported it.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Patty for your review. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our location, staff, and breakfast. We hope you will share your experience with others as we love referrals.. We look forward to having you stay with us again soon. Thanks!

"DISGUSTING HOTEL AND WORST MANAGEMENT IN DAYTONA"

1
oxh007, Ottawa, Canada 23/04/2019

I come to Daytona every month and I have never experienced such a bad hotel. Room was not cleaned bathrooms were stained beds were stained bugs were in the tub. I went down to management and they did not care since I booked through a third party. He told me to "leave if I don't like it". hallways smelled of cigarettes and weed. I have stayed in much cheaper hotels which were cleaner and actually cared about their rooms regardless of how it was booked. STAY AWAY if you want to enjoy your vacation.

BestWesternHotels, Corporate at Best Western Aku Tiki Inn, responded to this review
Best Western International, Inc. (“BWI”) takes the safety and comfort of guests very seriously and expects its member hotels to do so as well and to also provide a clean and well-maintained property.  BWI has reviewed your comments regarding your stay at the Best Western Aku Tiki Inn.  Please understand that Best Western member hotels, including the Best Western Aku Tiki Inn, are independently owned and operated and are solely responsible for the day-to-day operations of the hotels.  Notwithstanding that BWI does not exercise day-to-day control over the operations of the Best Western Aku Tiki Inn, we will ensure that your comments are provided to a member of the Best Western Aku Tiki Inn management team.

"Disgusting hotel bugs and hotel management"

1
Milana G, Ottawa, Canada 23/04/2019

I visit Daytona every month and have never experienced something so disgusting. The room had bugs and the toilet had not been cleaned. When management was advised we were told there was nothing that could be done and our only option was to cancel and find another place to stay.... absolutely ridiculous customer service. Definitely won't be back.

BestWesternHotels, Corporate at Best Western Aku Tiki Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. -Best Western Hotels & Resorts

"Great hotel!!"

5
spoonrice, Altmar, New York 22/04/2019

We stayed six nights and upon arriving Lisa at front desk upgraded our room free of charge. Room was clean view was amazing .Free drinks everyday during happy hour a great bonus . The free breakfast was the best we've ever had with more choices than we've ever had. Hotel is old, so decor is outdated, but amazing staff and views made up for it. A great experience at checkout where we had to leave at 3am to catch a flight and front desk clerk gave us breakfast bags to go, which we were unaware you could do, but appreciated it . Highly recommend this hotel, you won't be disappointed.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that our hotel is great! Thank you for the recommendation. We appreciate the compliments on our hotel, the views, happy hour, and breakfast. We especially appreciate the compliments on our staff. We look forward to having you stay with us again soon. Thank you!

"my stay at Best Western Aku Tiki Inn"

4
User 21/04/2019

Overall a pleasant 1 night stay. Room was clean, bed comfortable, shower worked great (except it had those awful shower curtains with the magnets on the bottom....useless) Front Desk staff was terrific. A couple of problems with the room but were rectified promptly. Everyone was friendly. Really good value.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you had a pleasant stay with us. We appreciate the compliments on our hotel, room , and front desk staff. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"Convenient"

4
Freedom59941995175, Syracuse, New York 20/04/2019

This hotel is conveniently located right on the beach. You can go out the back door and the beach is just 50 feet away. The nightly happy hour in the lounge is a nice perk. There are games in the outdoor lounge area that provide entertainment for young and old. The pool is quite large and clean with plenty of lounge chairs and tables with umbrellas for those that want a break from the sun.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We appreciate the compliments on our hotel, location, happy hour, and pool area. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thanks!

"50 romance"

5
User 14/04/2019

I first started going to Aku Tiki i 1969. I spent many summer vacations there on the beach. A fun spot when your 21 back then.My wife and I spent our honemoon there in 74 and have revisited it many times over the years. It still feels like home. We went back last spring and plan to do a couple days later this spring. Don't let everyone knoe. as I want to be able to get a room.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review and welcome back to the Aku Tiki! We are happy to hear that our hotel is like home to you and your wife. We look forward to having you stay with us again this spring. Thank you for taking the time to rate us and for all of the compliments on our hotel. Thanks!

"Another Great Stay at Best Western Aku Tiki"

5
User 13/04/2019

We stayed with family. New Landscaping looks very good. New LED TVs in tiki bar and Restaurant were very nice. Balcony railing looks much better now after renovation.New Tiki Bar with Quartz looking great. Food and Drinks are excellent. Staff is always great

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. Welcome back to the Aku Tiki, we appreciate your loyalty to our hotel. Thank you for the compliments on our landscaping, TV's, and renovations. We appreciate the compliments on our food and drinks as well. We are pleased to hear that our staff is great. We hope you share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"We hope to make memories here for years to come!"

5
clc79ner, Ocala, Florida 12/04/2019

We enjoyed every moment of our stay. Check in was quick and we were pleasantly surprised with a free room upgrade. The staff are super friendly! The room was clean, beds were comfortable and the pillows were perfect. The free breakfast buffet had different options each morning and good coffee! Let me add, this is a full, hot breakfast buffet. We loved the large, heated pool. The atmosphere at the BW Aku Tiki Inn is laid back, relaxing and definitely gives off island vibes! The views are priceless! -Sarazin Family

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are very happy to hear that you enjoyed every moment of your stay with us. Thank you for the compliments on our hotel, rooms, breakfast, pool, atmosphere, and views. We especially appreciate the compliments on our friendly staff. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you return and make more memories. Thank you!

"Spring break 2019"

3
Passenger42183301816, Spartanburg, South Carolina 08/04/2019

My family and I stayed at the hotel for spring break 2019. The beds were hard. The pillows looked like a half of pillow stuffed in a pillow case. The room was nice size. The patio curtains were stained with mildew. On the 3rd day we did not receive towels or wash clothes until that evening. We had to have breakfast cards to eat breakfast each morning. There could of been better selection at breakfast. The pool area was wonderful. And the access to the beach was worth the stay.

"Anniversary trip"

4
User 08/04/2019

After an initial mix up over our room, (I reserved a room with an ocean view, and was given a room with a pool view ) our vacation was excellent. I always enjoy the breakfasts at Best Western, the weather was perfect, and it was a very good and relaxing vacation.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. Happy Anniversary! We apologize about the mix up over your room. We are happy to hear that your vacation was excellent and that you had a relaxing stay. Thank you for the compliments on our hotel and breakfast. We look forward to having you stay with us again soon. Thank you!

"Aku Tiki Inn Stay"

5
User 07/04/2019

My husband and I stayed at ATI for 2 nights. Wonderful stay. I especially loved the grassy area that overlooked the beach! so relaxing! We will return and bring friends and family members. Free hot breakfast was also delicious!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you and your husband had a wonderful stay with us. The grassy area overlooking the beach is a relaxing spot! We appreciate the compliments on our hot breakfast. We look forward to having you stay with us again along with your friends and family. Thanks!

"Perfect!"

5
Linda P, Whittier, North Carolina 28/03/2019

I can't give enough accolades to the staff at the Aku Tiki hotel. The atmosphere is extremely relaxing❤️I visited for the first time a little over 5 years ago. It is the only hotel that we will stay at! The property is well cared for, the staff, again, I cannot say enough about. It is our home away from home⭐️I chose to have our wedding there almost 2 years ago. My Norman Rockwell moment, fell apart at the last minute . They set everything up perfectly on the beach and a thunderstorm blew in a day early( zero rain in months). The whole staff pulled together and made my dream come true in a matter of hrs. Chelsea, Terrie, Lisa, and the new gentleman Billy thank you for making every stay wonderful ❤️ We highly recommend that you try the hotel, well worth it!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Linda for your feedback. Welcome back to the Aku Tiki! We appreciate your loyalty to our hotel. Thank you so much for all of the lovely compliments on our hotel, staff, and atmosphere. We hope you share your experience with others as we love referrals. Thank you for your recommendation, that is the highest praise that any guest can give us. We look forward to having you stay with us again soon. Thank you!

"Unexpected excellent service on the beach"

4
Steve W, Atlanta, United States 28/03/2019

Great location for this affordable, comfortable, and very accommodating hotel. Excellent staff. many perks, including free breakfast and happy hour. Comfortable exterior, and set right on the beach. Will definitely be returning!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Steve for your comments. We appreciate the compliments on our hotel, location, free perks, and especially our staff. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to your return visit. Thanks!

"Beautiful Hotel grounds, wonderful staff, excellent breakfast, large rooms."

4
Michelle B, Marquette, Michigan 27/03/2019

The hotel grounds were beautiful! Pool is wonderful, lots of things to do on site. We had room on level 5, pool/ocean side spacious, beautiful view. Breakfast was very nice had different items each day, nice selection.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Michelle for your review. We are pleased to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel grounds, pool, views, and breakfast. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thanks!

"Favorite place in Daytona"

5
User 26/03/2019

I've been going to the Aku Tiki for over 45 years and it's always wonderful. The staff is outstanding, accommodations are great and location is excellent. We can't wait to visit again this year. Never disappointing.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your five star review. Welcome back to the Aku Tiki! We appreciate your loyalty to our hotel. Thank you for the compliments on our hotel, location, and especially our staff. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to your next visit with us. Thank you!

"Nice Hotel in Daytona Beach"

4
Sylvie201315, Rockland, Canada 25/03/2019

We stayed at the Best Western Aku Tiki Inn for 3 nights in February. The room was clean and the bed comfortable. The kitchenette was a bit outdated but practical. Nice heated pool. Manager's Happy Hour (free drinks between 4:30 and 5:30) was very appreciated. Great view of the pool and beach from our balcony.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Sylvie for your comments. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our views, heated pool, and happy hour. We hope you will return to stay with us again soon. Thanks for taking the time to rate us.

"Horrible Experience"

1
User 22/03/2019

It was the worst hotel experience we've ever had. Uncaring staff at the front desk is NOT what this hotel chain needs. The room sounded like it was going to take off in flight or someone was stomping around on the roof nightly.

"THE Best in Daytona"

5
Inspire43594875105, Charleston, West Virginia 21/03/2019

The location was great as well as the staff. Most of the employees have been there several years and that tells me something about this hotel. They all take great pride in giving the best service. Very safe place to stay. If you don't want to go out for dinner, the hotel restaurant is not bad and the bar is great also. This hotel is always my first choice when in Daytona

"refreshing"

4
User 19/03/2019

the service was excellent the rooms were modern and clean, the food was fresh and the portion size was good. the veiw was excellent, The team when out of it,s way to ensure my stay was pleasant. They went out of there way to provide me with direction and suggestion on place too see

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are glad to hear you enjoyed your stay. Our guests always appreciate our complimentary breakfast buffet each day. We hope you will share your experience with others, we love referrals! Thank you for staying with us and we look forward to seeing you again in the near future.

"Not worth the money"

2
User 19/03/2019

Hard bed and small view of the ocean. No hot tub on the property. This would be better at a much cheaper price. The breakfast was good not great. Do not get a room by the elevator, the sound of it going up and down comes through the wall.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Dan we are sorry to see your 2 star review. We do apologize that we did not meet your expectations. We have shared your comments with our maintenance department about our elevator. We do hope you enjoyed the area during your time in Daytona Beach.

"Everything We Wanted and More!"

5
jmpfamily, Michigan 19/03/2019

The hotel was clean and comfortable with a very caring staff. They have a great location right on beautiful Daytona Beach. We had an ocean view room. It is a room on the side of the hotel where you still get a nice view for less money than a front view. The breakfast buffet was nice and well attended with several workers keeping the food stocked and fresh. It did the trick for us. The nice surprise was the happy hour from 4:30-5:30 every day with beer, wine, and mixed drinks available for free. We were there during a cold snap and were so pleased we stayed at this hotel. The pool had full sun all day and blocked the wind. We were very comfortable and able to be at the pool all day. We walked down the beach and noticed several high rise hotels that blocked the sun from the pools. I would not want a pool that didn't get sun all day. We were there in March. Finally, the outlet in our bathroom didn't work. I notified the front desk who promptly sent up the maintence staff to investigate. He then asked us a good time to replace it, and it was fixed when we returned to the room. Great service! I recommend this hotel for your stay.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your 5 star review we are so glad to hear you enjoyed your stay. Thank you for letting our front desk know about the outlet in your bathroom, our maintenance team works quickly to fix any issues guests may have. Our happy hour, complimentary breakfast buffet and pool area are very popular with our guests, we are happy to hear you enjoyed those amenities. We look forward to seeing you again in the near future. Thank you again for your comments.

"Hotel cares about its guests"

5
ISAAC B, Osprey, Florida, USA 15/03/2019

Great Visit to Daytona Bike Week. Hotel cares about its guests, especially the motorcycle riders during Bike week. Provided safe motorcycling parking, water, soap and towels to wash the bikes. We especially liked the free cocktail hour. Very nice touch.

"Home away from home"

5
dfische3, Canastota, New York 06/03/2019

We have stayed at this hotel for several weeks every year for the past 19 years and it only gets better each year. The hotel is right on the beach and, rooms are clean and bright and the hotel staff is the friendliest of any hotel we have stayed at. They have an excellent breakfast and rotate the menu selections frequently enough to satisfy patrons who are long term quests. We always look forward to returning and seeing old friends.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back to the Aku Tiki Inn! We are very happy to hear that you choose to spend your vacation time with us, thank you. We appreciate all of the compliments on our hotel, location, breakfast, and cleanliness. We are pleased to hear that our staff is friendly. We hope you will share your experiences of staying with us with your friends and family as we would love to host them too. We look forward to having your stay with us again soon. Thank you!

"Great weekend at the Aku Tiki Inn"

5
mikemichmor, Orlando, Florida 05/03/2019

We have previously stayed at this location and just spent the last weekend there. We had an ocean front room, which is spacious, nicely decorated, and our first time on the ground floor which was very convenient. The complimentary hot breakfast buffet has a big variety and is very good, and they also have a free happy hour every day from 4:30 to 5:30 (they only have one bartender so the line is pretty long, really need to have 2 bartenders during happy hour!). We ate dinner in the dining room and it was delicious. Check in was fast and easy and we did express check out. The pool area is very nice and there is a tiki bar with areas for basketball, corn hole, ping pong, etc. and a grassy area overlooking the beach with tables and umbrellas. I highly recommend this location.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Mike for your review. Welcome back to the Aku Tiki Inn. Thank you for choosing to spend your vacation time with us again. We appreciate the compliments on our hotel, breakfast, happy hour, and pool area. Thank you for the recommendation on our location and hotel, that is truly the highest compliment that a guest can pay us. We look forward to your next visit with us. Thank you!

"I paid for an "ocean view" and we mostly saw the parking lot with a glimpse of the ocean. The tiki bar was excellent. Gr"

5
User 03/03/2019

Great food and drinks. Simple to navigate. Great Staff. Clean. Comfortable beds. Perfect location. Lyft/Uber accessibility Private. Nice pool. Breakfast buffet was awful. They ran out of food. And nothing tasted fresh!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello and thank you for your comments. We apologize that we did not meet your expectations. Our staff works extremely hard to make our guests feel welcome. Our happy hour is a always a favorite with guests, as is our pool area we are glad to hear you appreciated both of them. Our breakfast buffet is typically well stocked, running out of food is not our norm. We have shared your comments with our restaurant manager. We do hope you will give us another try on a future visit.

"Stay at Tiki Inn"

4
User 03/03/2019

Overall very good. But just had an initial issue with the humidity and mildew smell inside the room. The issue was fixed when there was 2 dehumidifier placed in the room. The staff was very acomadating.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that our staff is accommodating and were able to resolve your issue. We hope you will share your experience with others as we love referrals. We look forward to your next stay with us. Thanks!

"Getaway"

5
Paradise07551853454, Glennville, Georgia 28/02/2019

I have stay at the Aku Tiki every time I come to Daytona, I love the location, I have never had any problems with the staff the only issue I have is the Fitness room is way to small and does not have any modern equipment, or free weights, so if you are into fitness like I am don't go you will be wasting your time.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you stay with us every time you visit Daytona Beach. We apologize that our fitness room has not met your expectations. We appreciate you taking the time to rate us. We look forward to your next visit with us. Thank you!

"Weekend Getaway"

5
User 25/02/2019

Just returned from a weekend getaway. We were very impressed by the staff . They were all extremely helpful and polite. The rooms were clean,and comfortable. Food in restaurant was great. Location wise, it was close to anything you might need. I would return.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Marilyn for your five star review. We are pleased to hear that you were very impressed by our staff. We appreciate the compliments on our staff, hotel, rooms, location, and food. We hope you will share your experience with others as we love referrals. We look forward to your next visit with us. Thank you!

"A great place to stay but needs renovation "

4
622jakej, Fleming Island, Florida 23/02/2019

We went to the Aku tiki inn for the second time in a row due to the Daytona 500 we decided to stay there for 4 days. The experience of the hotel was good but It needs major renovations. The last time this place is renovated?: 2000 (except the door entrance locks). The vending machines, hallways and the rooms are outdated and needs some replacement or repaints.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your comments. We appreciate your continued business. We have done renovations over the years with regard to bedding, carpeting and window treatments, we do apologize if we did not meet your expectations this trip. Our entire staff works very hard to give guests a 5 star experience, we do hope you will visit us again on your next trip to Daytona Beach.

"Perfect Weekend"

5
User 19/02/2019

Arrived on Thursday for an extended weekend stay, Check-In customer service was just the best, nice room, beautiful ocean view, wonderful clean property. Enjoyed our morning coffee in the lounge chairs oceanfront watching the Sunrise! A Perfect Way to Start A Day!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your five star rating. We are happy to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, room, view, and especially our staff. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"Location Location Location + Superior Service"

5
A1702GEnancyd, Appleton, Wisconsin 12/02/2019

From the minute we stepped into the lobby, this visit was memorable and made me want to return again soon!! The extensive breakfast and complimentary cocktail hour are not to be missed. The beachfront location with plenty of loungers and chairs both on the lawn and around the pool is perfect! Can't wait to return to the Aku Tiki!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are very pleased to hear that your visit was memorable and that you want to return again soon. Thank you for the compliments on our hotel, breakfast, cocktail hour, location, and pool. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thank you!

"Great as always"

5
guihern, Saltsburg, Pennsylvania 08/02/2019

We stay each winter for several weeks. This year was a little different as the hotel recently changed ownership. But don't let this stop you. The only difference we noticed was they has done away with the weekend ommlet bar however breakfast is still amazing. The staff from new GM Jeff, Front desk, Lisa, and housekeeping, Pierre are still wonderful. All of the staff is super friendly and helpful. This hotel is on the beach and has a great heated pool. Everyone going to Daytona should try it.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back to the Aku Tiki! We appreciate your loyalty to our hotel and thank you for choosing to spend your vacation time with us. Thank you for the compliments on our breakfast, location, pool, and hotel. We appreciate the compliments on our staff. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thank you!

"Very good hotel on the beach"

4
530stanw, Plymouth, Minnesota 03/02/2019

We spent three nights here in February. Had an ocean view and a very good room. We wanted one with a love seat but they were already booked. However, we were comfortable. The included breakfast was not any different from most hotels in this class. Not sure if we would stay here again, mostly as we like variety. Best part was the "World Famous" beach! Overall, very good.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving us your review. We are happy to hear you enjoyed your stay. We do apologize that we were sold out of rooms with a love seat. If you have any suggestions on how we can improve our breakfast menu, we would greatly appreciate your feedback. Our daily complimentary hot breakfast has many options that we have added over the years based off of guests feedback so any suggestions you have on how we can improve would be greatly appreciated. Thank you for your time. We do hope you will consider staying with us again.

"Nice Clean Hotel and Awesome Staff!!"

4
kaylaballand, Westfield, Massachusetts 25/01/2019

This was our first time to Daytona beach and we were not disappointed! Our room was perfect, Oceanview right in front of the beach! The staff was very friendly and the free breakfast buffet was delicious. The happy hour was okay, I think to add to the whole “tiki” theme they should have specialty drinks to order on the happy hour menu! Some tropical drinks would be extra tasty. We would definitely come back again

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Kayla for your review. We are happy to hear that your room was perfect. We appreciate the compliments on our hotel, the views, breakfast, and especially our staff. Thank you for your suggestion on specialty drinks. We hope you will share your experience with others as we love referrals. We look forward to your next visit with us. Thank you!

"A gem!"

5
Maria K, Boden, Sweden 23/01/2019

So lucky we decided to stay there. Got a poolview/patio room and it was so nice to sit by the tables just outside for lunch or just playing games with our son. The pool area was clean and the view of the beach is just something extra. The room was clean, and the cleaning staff was very nice, and so was the girls at the front desk. A really good breakfast is included and the happy hour at the bar is one of a kind. Must say it again, that all of the staff, from the cleaners to the receptionists and the girls at the bar/restaurant made our stay very pleasant. We will be back!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Maria for your review. We are happy to hear that you and your family enjoyed your stay with us. We appreciate the compliments on our hotel, the views, pool, breakfast, and happy hour. We are very pleased to hear that all of our staff are friendly and very pleasant. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to your next stay with us. Thank you!

"Never again"

1
OnAir62428232676, Tampa, Florida 21/01/2019

Never again the room had mold in it and I had my 2 year old with me the bed had blood on it and they said it was just a spot I paid for oceanfront and got ocean view the room had a nasty smell and the hot water only stayed hot for about 3 mins I reported everything and no one seems to care never fixed my problem

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your time in leaving your comments. We are sorry to see your one star review. We reviewed our records and to our knowledge it looks like we were only made aware of the discrepancy with your room type. We were able to correct the error in your room type booked and upgraded your room at no additional charge. We pride ourselves in offering the best in customer service. Our entire staff works very hard to make guests feel welcome and ensure our resort is maintained. We are a smoke free resort, there is no smoking in the rooms, on the balconies and on our grounds. We do apologize if we did not meet your expectations and hope that you will give us another try on a future visit to the area.

"Amazing Room Views & Excellent Service"

5
172jeanneb, Orlando, Florida 15/01/2019

The view from the rooms is gorgeous! We had a handicapped room and it was great. Clean, just a great spot to hang out at. They have a pool & bar area and a restaurant attached that has the best food at the best prices on the beach!!! The service at the entire location was impeccable!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your feedback. We are very pleased to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, the views, the pool, Traders, and especially our service. We hope you will share your experience with your friends and family so that we can host them too. We look forward to your next visit with us. Thank you!

"Short wonderful visit!"

5
dablover, Lawrenceburg, Kentucky 15/01/2019

We've been going to the Aku Tiki for years. Just stopped by for three nights on our way further south. As always, everyone was wonderful! Lots of updates on the Tiki Bar area with new pavers, countertops and painting. Everything looks great. Wouldn't stay anywhere else in Daytona. Great location, clean, comfortable and safe!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back to the Aku Tiki! We love having return guests, thank you for choosing to spend your vacation time with us. We appreciate all of the compliments on our hotel, updates, location, and cleanliness. We hope you will share your experience with others as we love referrals. We look forward to seeing you again soon. Thanks!

"Gorgeous Property, Great Price"

4
Pat S, Central Florida, Florida 13/01/2019

We stayed at Aku Tiki last August and we were hooked! We live about an hour away so this is a fantastic weekend get-away. We've stayed three times now and this is our go to place. The hotel grounds are absolutely beautiful. The huge pool is heated. Rooms are clean and spacious. The staff, from front desk to lounge to the room attendants, are all friendly and smiling. Prices are really reasonable. The hotel offers a complimentary full breakfast every morning and a free Happy Hour every afternoon. Really a nice plus. The food In Trader's Restaurant is very good and reasonably priced. And there are great waterfront restaurants close by in both directions!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Pat for your review. Welcome back to the Best Western Aku Tiki! We appreciate you spending your weekends with us. Thank you for the compliments on our hotel, location, pool, rooms,breakfast, happy hour, and price. We are very pleased to hear that our staff our friendly. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"2 night weekend stay"

5
User 07/01/2019

Hotel has been upgraded in last several years. Beautiful layout and lots of options for sunning. Activities such as shuffle board, basket ball, ping pong. Nice tiki-bar but was told it is being re-modeled as well. Restaurant is excellent. Pool area very inviting. Rooms are nice.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your 5 star review. We are so glad you enjoyed your stay and our amenities. Our guests always love our pool and easy access to the beach. Thank you again for choosing the Best Western Aku Tiki Inn, we hope to see you on your next visit to the area.

"Great food, staff, and location on the beach!"

5
Maps53019010718, Oxford, Michigan 06/01/2019

The staff was very friendly during our 6 night stay. The breakfast was included and there were a ton of options available. The staff worked hard to keep everything stocked each morning. The cleaning staff always said hello when they saw me. I had an ocean view and could watch the sun rise each morning. The pool was nice and warm as well! The only downfall was that my bed was way too firm for me.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your 5 star review. We are so happy to hear you enjoyed our stay and our staff made you feel welcome. Our sun rise is absolutely breath taking, glad that you could experience it. We have made improvements to our breakfast over the years based on guest feedback, we are glad you liked the options available. Thank you for staying with us, we hope to see you again on your next visit to the area!

"Best bang for buck"

5
firemanJ3, Elkins, West Virginia 06/01/2019

We stopped here on our way back from disney so the kids could experience a florida beach, and we wasnt disappointed! We had a room with an excellent view of the ocean, perfect beach front access, and it was super quiet. We would like to make a return trip to experience more of daytona, and we will definitely be staying here again!

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello! Thank you for leaving your 5 star review, we are happy to hear you were impressed! We strive for a 5 star experience with every single guest. Travelers always love our beach front access, makes it much easier when traveling with kids. We hope to see you again on your next visit to Daytona Beach!

"Nice Way to Experience Best of Daytona Beach"

4
Cassandra F, Alexandria, Virginia 05/01/2019

After reading numerous reviews, and checking out lots of the competition, I settled on Best Western and crossed my fingers since this was a very last minute booking over New Year's holiday. When I arrived, and found out the elevator was not working, I figured that that I had made the wrong choice. Although I was offered a chance to cancel with no fee, and go elsewhere, I figured I'd give it one night, and search again in the morning knowing my options were limited from my previous search. Needless to say, I ended up staying the whole trip, and the customer service I received throughout my stay made all the difference. The facility is older, and in the three star range, but the staff, especially Chelsea, are so friendly and really make the experience so much better. The room was a nice size, but the bathroom was tiny. Didn't spend much time in the room because the weather was wonderful, and the beach side location and landscaping is fabulous. The hotel is in a quiet area, but not far from the Main Street/Boardwalk area. Rented a bicycle from nearby Boogie Down rentals, and explored the area from the beautiful Ponce Inlet lighthouse to Ormond Beach, and everything in between. The breakfast buffet is filling with a good array of options, and enjoyed a delicious meal in the onsite restaurant. Had an absolutely wonderful stay, and truly enjoyed my first trip ever to Daytona Beach.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello Cassandra, Thank you for leaving your review. We are happy to hear you had a wonderful experience. We do apologize for any inconveniences you had with our elevator being down during your stay, this is not the norm. We have had maintenance in to repair it. Thank you for giving us a chance to give you a great experience, we hope you will stay with us again and continue to share your feedback on our hotel with others. Happy New Year!

"great hotel in Daytona Beach!"

5
User 05/01/2019

First of all, I just read the terrible review from the last person. I also stayed there for New Year's and yes, the elevator was not working. Do NOT believe this guest in that the place looks like a crack den (?) Clearly they have the Aku Tiki confused with another establishment. I work in the hotel/hospitality industry and it is idiots like this who leave terrible, unwarranted reviews! This is a really nice hotel. The grounds are well-kept. Very nice pool area and also the grassy area before the beach. Look at the photos of the property, they speak for themselves. I live about an hour away, and my boyfriend and I come to Daytona to get out of town. I found the Aku Tiki on a booking site and decided to book a Friday night stay about a month ago. We have been back three times! The restaurant is very nice and great food! You also get a great happy hour and breakfast included. The rooms are cozy and comfortable with ocean views. Just a great hotel in a quiet stretch of A1A. There is a 7 Eleven across the street and a Winn Dixie just north of that within walking distance. The staff is wonderful! I must mention Lisa and Chelsea at the front desk!! Chelsea checked us in on New Year's Eve and had someone assist us with our luggage because of the elevator situation. We chose and stuck to the 4th floor,...she did offer us another room on a lower floor. Darlene in the restaurant, Trader's, is so very nice! She remembered us as repeat guests! This is a well-rounded hotel for amenities and cleanliness. I highly recommend the Aku Tiki!!!

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you very much for your 5 star review. We greatly appreciate your validation of how nice our hotel really is. We have had maintenance in to fix our elevator, we do apologize to all of our guests for any inconveniences. We will share your comments with Lisa and Chelsea, they work exceptionally hard to make guests feel welcome. Thank you for leaving your comments, and we appreciate your continued business. Happy 2019!

"THE WORST EVER"

1
User 01/01/2019

After arriving to location I admit I was iffy pulling up to location this place is ridicules after the sick counter attendant check us in highly disgusted she books a room for the 3rd floor elevator was out of service and hotel was hot and muggy floor was damp others were complaining I'm with a 80 year old and with limited walking ability so stairs are out of the question she stated that that it will be fixed Wednesday I'm frustrated upset and just canceled the complete stay there had to book a last minute stay which turn a disaster into the best thing that had happened to me in months. this place looks as if its a crack den or meth house I wouldn't advise anyone to stay here I watched a 84 year old woman with a cane who had just learned to walk again who was on 5th floor walk down the stairs I was highly pissed to the max.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
We are sorry to see your one star review. Your experience is not typically the norm for our guests. We have discussed your experience with our front desk staff. We do apologize for any inconveniences you experienced.

"Not Disappointed"

5
Karena1stof4, Orange Park, Florida 30/12/2018

Traveled here to spend one night on the way elsewhere. I wanted a hotel on the beach that was not too expensive but was still nice. From check in, staff was so welcoming and good spirited. The room was large enough for four people or more and each room was either an oceanfront or ocean view (with balconies). We were in an ocean view which was pretty nice. There is a microwave and mini fridge in the room. The bed was very comfortable in my opinion. The hotel has a restaurant/bar that actually has very good food and service. There is also a happy hour from 4:30-5:30 where you can get a free drink (alcoholic or non-alcoholic). There is breakfast served each morning which has a decent variety and which was also included. Although this was my first stay at the BW Aku Tiki Inn, it left a good first impression and this is quite possibly the hotel I book next time I stay in Daytona Beach.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your 5 star review! We are happy to hear we met your expectations and you plan on visiting us again. Our entire staff works very hard to make our guests feel welcome. We do appreciate your feedback and hope you will share your experience with others as we do love referrals. We look forward to seeing you again on your next visit.

"Unacceptable"

1
User 29/12/2018

When we arrived, staff at the front desk was friendly. Building looks nothing like posted pictures and is old and unkempt. Kids described it as “greasy”. Hallway has low ceilings and smelled of vomit. Within seconds of being in the room, I moved the humidifier and three cockroaches scurried from under. We had staff come in, explaining that we were leaving and had travelled 20 hours and had no lodging. They had their roach spray and sprayed the room with my daughter there. The lady said she'd tell the front desk that she didn't see any roaches. I explained that they were definitely there and this wasn't a ploy to get a deal as we were leaving without planned accommodation. Again, front desk staff was apologetic and lovely but the conditions were subpar.

HRTTD, Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for taking the time to write this review and share your experience. We appreciate your comments and through review. It's disheartening to learn you did not stay with us and the room was not up to our high standard. Allow me to reassure you; we have a reputable Pest Control company that fumigates on a weekly basis the rooms and common areas. We reassure you yours was a singular unfortunate experience. On a positive note we are pleased to announce our hotel will undergo a total renovation during 2019. This renovation includes a new elevator, furnishing and facade. We are constantly looking for ways to improve upon our guests experience and welcome any suggestions. We hope to have the opportunity to welcome you back soon once the Hotel have been renovated.

"clean, good beach frontage"

3
debfullmoon, florida 28/12/2018

our two night stay was fine except the bathroom toilet was about 8 " from the floor ! Almost fell several times trying to sit. This was not a handicap room and no reason except it was designed for "little people". Breakfast buffet included was not kept hot and items not refilled very often. Disconnected breakfast.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
We do apologize for any inconveniences you experienced with your room. We encourage guests to let us know during their stay of any issues so that we can fix them immediately. We have shared your comments with our restaurant staff. What you experienced is certainly not the norm. Our daily hot breakfast buffet is typically well stocked and hot items are hot and cold items are kept cold. We do hope you will give us another try.

"Stayed 6 nights and enjoyed the facility."

4
loesshawk2015, Sioux City, Iowa 25/12/2018

Originally I had reserved a room for 3 nights and thought I would try another place but was satisfied enough that I stayed an additional 3 nights. Nice view of the ocean facing north east, certainly some rooms have better views with the ones facing directly east having the best ocean views. Great breakfast in the morning and the amenities offered are a nice range. The pool was sparkling and the grounds well kept. There are many choices to stay in the area but his one is a very good choice at a fair rate.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your review. Our entire staff works hard to make guests feel welcome and maintain our resort. Our ocean front hotel makes us a popular place to stay as our guests appreciate being footsteps from the beach and not having to cross a busy road to access the beach. We are glad to hear you liked our breakfast and the many choices available. Thank you again for your comments.

"GR8 Value for the Money ! . . ."

5
Glen L, Maynooth, Canada 24/12/2018

GR8 place to stay! - Right on the Beach! - Very excellent Breakfast Buffet - Bonus!... Excellent Restaurant for Dinner as well. GR8 Value for the money. Absolutely no complaints!... We are in Florida for a month, will probably stay there again before we leave.

"Fantastic find"

5
Lita H, Twyford, United Kingdom 18/12/2018

The receptionist and Rose were so welcoming we just had to stay here. The room was very clean and large, with a fabulously large comfortable bed. The shower was really powerful. Lovely balcony. Free happy hour 4.30 - 5.30 and the bar tender looked after us. Free hot breakfast with everything you can think of. I had corn beef hash, patties and English muffin. But there was something for everyone. The outdoor pool was very inviting as it is heated. Free parking. Fantastic value for money. I would definitely stay here again

"Great Location"

4
mac4747, Albany, Ny 14/12/2018

Best Western Aku Tiki is an excellent hotel in an excellent location. It is located right on the beach in Daytona Beach, with many restaurants and stores and other services located nearby, many within easy walking distance.

"Fantastic Always. Homecoming for us."

5
Linda P, Whittier, North Carolina 12/12/2018

It is always such a pleasure to stay at the Aku TIki. Getting to see Chelsea and Terrie with big smiles on their faces and said "Welcome Home" is a great feeling. We don't have the time in busy schedules to visit as much as we would like, so the extra warm greeting was very special. The whole staff is fantastic and the room wonderful! I am still talking about how awesome my wedding was, it's a great story that many get to enjoy.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello Linda! Thank you for taking the time to leave us a review. Chelsea, Terrie and our entire staff work hard to make our guests feel welcome. We are so glad to hear your wedding was a wonderful event and you enjoyed your room. Feel free to share your feedback with others, we love referrals! Thank you again and we will see you on your next visit to Daytona Beach!

"We had a great time and will definitely be back"

5
User 10/12/2018

Great hotel property was clean and well-maintained I love the vintage old Daytona feel with the tiki theme decor. beautiful views of the ocean right on the beach. excellent breakfast buffet, balconies with every room which I always look for. extra large pool and a bar and restaurant on site. I saw one of the best sunrise's I've seen.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for taking the time to rate us we appreciate your feedback. We are so glad to hear you appreciated our amenities and yes our sunrise is spectacular, we totally agree! Enjoy your holiday season and we look forward to seeing you next time!

"Always a GREAT Time!"

5
User 04/12/2018

We come twice a year and always get the room we want, the personal service we like and always make new friends too! The pool is one of the biggest in Daytona Beach. We always have a good time and it is hard to come back home.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your 5 star review, we are happy to hear you are a repeat guest. We are happy to hear you enjoyed your most recent stay, our guests love our pool area, always a popular amenity. We look forward to seeing you on your next visit. Thank you again for staying with us!

"Really nice hotel!"

5
Gloria1711, Montreal, Canada 28/11/2018

We had a nice clean oceanfront room with fully equipped kitchenette. We had a safe in the room which was very convenient. The hotel is very nice and reasonably priced. The staff was great especially in the breakfast area which had a great buffet breakfast with many choices. The pool is sparkling clean and everything was just perfect. I would definitely stay here again.

HRTTD, Manager at Best Western Aku Tiki Inn, responded to this review
Thank you so much for your 5 star review! It is great to hear you found our hotel was nicely appointed and our staff was helpful. Your business is much appreciated and we look forward to welcoming you back soon.

"Great Location and Beautiful Landscaping"

5
User 20/11/2018

We love staying at the Aku Tiki...even have a favorite hotel room overlooking the pool and ocean that includes a kitchenette. The hotel is very nice and reasonably priced. Front desk staff is great! Everyone is always smiling.

HRTTD, Manager at Best Western Aku Tiki Inn, responded to this review
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

"Pictures are deceiving"

1
User 20/11/2018

I checked in late so I missed the free cocktail hour, so it's cool that they do that. We were given vouchers for breakfast which was also cool and the breakfast was decent. As soon as I got off the elevator to go to my room, I knew I made a mistake. Gross. Dark hallway that hasn't been painted in a good 20 years or more. Wiring running the length of the hallway on the wall. Color scheme horrible. This nightmare continued into the room. Everything had a musty, sticky feel. The toilet looked like it came from a public bathroom. There was rust on the outside of the tub. In the morning I went to the beach for sunrise and passed through the pool/bar area. Much better feel to this area. Direct beach access. But the inside!!!! Never again. Paint, carpet and lighting would go a long way at this hotel.

HRTTD, Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your constructive feedback of our hotel. We appreciate your comments and through review. It's disheartening to learn the room was not properly appointed to your satisfaction and according to the high standards of our housekeeping and maintenance staff. As you mentioned the wiring running the length of the hallway wall, it's due to upgrades in progress to our free WiFi. The hotel will undergo a renovation that includes a new facade, a new elevator, the installation of contemporary carpets and new furniture. The wiring you saw it's just the beginning of this modernization. No worries the Moai will remain vigilant in front of the hotel. We are constantly looking for ways to improve upon our guests experience and welcome any suggestions. Reviews like yours are extremely helpful in our ambition to continuously improve and I hope you'll return to see how we grow.

"Relaxing Weekend"

5
User 19/11/2018

This hotel is very clean, the grounds are very well kept and the pool was sparkling. The room was great and the view of the ocean was perfect. The entire staff was very friendly and the restaurant food was wonderful. I was greeted as soon as I walked through the door and offered assistance with my luggage. Troy as well as the other front desk women were very helpful and courteous. I will definitely stay here again.

HRTTD, Manager at Best Western Aku Tiki Inn, responded to this review
Dear Will Anthony: Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I hope your next stay and just around the corner. Call us if there is anything we can help you with.

"Hidden Gem"

5
Escape12739081082, Keystone Heights, Florida 13/11/2018

This was a last minute stay and I was a little nervous because from the outside the hotel from driving by previously was dark and looked very uninviting... However I was VERY surprised when a I walked they the doors at how nice it was decorated and how homey it felt... The pool and the ocean view were all beautiful and the breakfast was delicious.

HRTTD, Manager at Best Western Aku Tiki Inn, responded to this review
Dear Guest, Thank your very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at our Hidden Gem the Aku Tiki Inn soon to be renovated.

"Relaxing Weekend"

5
Camper24467969736, Casselberry, Florida 13/11/2018

This hotel is very clean and the grounds are well kept. The room was great and the view of the ocean was perfect. The entire staff was very friendly and the restaurant food was wonderful. It would have been nice to have the bar open a few hours later than 9:00 p.m., but otherwise the drinks were great. I will definitely stay here again.

"Great location"

4
UKMidlandsDickie_Boy, Coventry, United Kingdom 07/11/2018

Stayed here as part of a road-trip around Florida. Hotel in a great position, located right on the beach, and all rooms have sea views. Excellent pool, with a path down to enjoy the beach and sea.Great experience also driving the car on the beach too. We had breakfast which has a wide range of tasty options. My grandson of 7 loved making us pancakes for us all. We also saw a rocket take off from the Kennedy Space Centre, which topped the stay off nicely.

"I wouldn't stay anywhere else!"

5
User 01/11/2018

Modern with adorable grounds here. Classic in its original design, it reminded us of being in sunny Polynesia and relaxing in a traditional bungalow. When checking in, there was a slight mix up with our reservation and Troy was a PRO in resolving the situation to our satisfaction. Within minutes we were happy campers! My family and I, enjoyed our stay. The pool, basketball court, shuffleboard, bar, restaurant and ocean front beach access were definitely highlights for us. Not to mention the Hotel is in front of the beach and the pool deck is amazing. There is certainly plenty to do in Daytona Beach. Best Western Aku Tiki was the perfect choice for our family getaway. With great location, customer service and kindness to this level, I will surely visit again and recommend to anyone. Thanks folks!

"Great"

5
joann c, New York City, New York 01/11/2018

We thoroughly enjoyed our stay at Best Western.Excellent location.8 miles from airport.Across from Win Dixie.Friendly staff.Very clean rooms.pool was sparkly clean.Right on the beach.Minutes away from the broadwalk by car.

"If you like noise stay here!"

1
Thomas C, The Cincinnati Region 28/10/2018

Walls paper thin and contractors work even on Sunday. Complained at front desk and they say nothing can be done. Could not even be moved to other side of hotel.Great customer service Best Western. Best Western should refund 50 percent off rooms. Will contact the our company to remove from hotel list. Bring ear plugs.

HRTTD, Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for taking the time to write about our hotel. I am terribly sorry to hear of the noise disturbance you encountered. Please know we truly care about our guests comfort. I can assure we are not undergoing construction in our property and the slight noise you heard and picture taken, came from a property adjacent to us. The white wall shown on the picture marks the property line and there's ample parking space in between the buildings as the picture shows. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you would give us a chance in the future to show you how great our hotel is. Thank you again for providing your opinion during your seven day stay.

"Lovely hotel"

4
Julie H, St Ives, United Kingdom 27/10/2018

We had pre-booked this hotel through Booking.com but arrived a little later than expected. However, we were welcomed very warmly and checked in quickly. The room was very clean and spacious with a small balcony overlooking the car park and beach. The outside area is outstanding with a beautiful pool, tables and chairs and an area overlooking the beach. Breakfast was tasty with a good choice of hot and cold food and drinks. It was nice to have the choice of sitting inside or outside to eat.

"For a getaway"

4
User 20/10/2018

Good location on ocean front with a good service. Big clean room with fridge. Ocean view and swimming pool by the beach. steps from downtown. Stay there twice a year for many years....Sure you will enjoy to stay there .

"Fantastic hotel!"

5
pas2and3, Bartow, Florida 19/10/2018

Friendly, helpful staff - beyond all expectations. Loved the location of the hotel and the hotel grounds and amenities. Bed and pillows were extrememly comfortable, room was very clean and spacious and loved the oceanfront view from the balcony! Will definitely stay there next time in the area and highly recommend - great hotel for families, too, and you can't beat the free breakfast that's included. You will not find a better value or experience, even if you spend more!

"Very nice "

4
vandy205, Evansville, Indiana 15/10/2018

The room was clean and roomy. Property nicely landscaped and had plenty of seating beach side and poolside. Complimentary cocktails were a nice touch. The breakfast was delicious. Front desk staff very friendly and helpful. Location was not close enough for walking to other restaurants and activities.

"Why stay anywhere else in the area!"

4
User 15/10/2018

Lovely facilities, Caring Staff & availability of De-humidifier, upon request for those of us with allergies, etc. was a real plus. No interest is staying elsewhere when my travel plans take me to the Daytona Beach area!

"Quick getaway "

5
User 14/10/2018

Decided last minute to go away for the night. There was one room left;however didn't realize I was booking through a third party so didn't get my member points added for the night it wasn't too bad. They were able to accommodate us with a king bed with ocean view. Keep in mind there is ocean view and ocean front. Ocean view was still very nice. The rooms were comfortable and clean. Happy hour was great as was the dinner and breakfast was fantastic. The staff is as accommodating as possible. The pool area is beautiful and ideal for kids and adults alike.

"Wonderful"

5
H T, Williamsburg, Virginia 14/10/2018

Everything about the experience at the Aku Tiki was perfect, from the friendly front desk staff, the great comfortable room with ocean view to the Housekeeping service. We felt pampered from the moment we checked in. I have always like Best Westerns. Some are old others newer, but overall the experience is usually great. And their rewards program is the best from other chains in my opinion. We cannot wait to go back.

"Perfect place!"

5
Ruthan, Rockvale 31/07/2018

Breakfast items had a variety to suit the 14 of us. Beds super comfy. Property is well maintained. Staff is friendly. Price a big value considering the extras. Large swimming pool, Tiki Bar added to the atmosphere of fun.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We appreciate the compliments on our hotel, breakfast, room, pool, and tiki bar. We are very pleased to hear that our staff is friendly. We hope you will share your experience with others as we love referrals. We look forward to seeing you again soon. Thank you!

"My home away from home."

5
User 30/07/2018

I have been staying at the Aku Tiki for more than 20 years. We typically stay for 5 days during June or July. The staff is phenomenal. Everyone is courteous and professional. My family loves the different options and places you can enjoy the sun from the pool, the grassy oceanfront area with tables and umbrellas, or down at the beach. The free breakfast and happy hours are much appreciated! I would recommend to get to breakfast early, as it gets quite busy. Each year, I love the Aku Tiki more and more!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back to the Aku Tiki, we appreciate your loyalty to our hotel. We appreciate all of the compliments on our hotel, its many amenities, and especially our staff. Thank you for choosing to spend your vacation days with us. We hope you share your experience with your friends and family as we would love to host them too. We look forward to your next stay with us. Thank you!

"Awesome"

5
Janna G, Louisville, Kentucky 30/07/2018

This is the Hotel I have found in Daytona with the best staff and a Tiki Bar knows how's how to make drinks . Your room over looks the beach or the pool depending on how you book your room . The breakfast was great . You have shops , and grocery stores and other restaurants within walking distance . I JUST LOVE HAPPY HOUR THE BEST WESTERN AKU TIKI LOUNGE HAS TO OFFER FOR THEIR GUESTS !!!! I will definitely be booking my next Vacation with the Best Western AKU Tiki Inn . P.S. The Pool is very Clear an Clean and the Rooms are Very Clean an the AC does work Super !! Housekeeping does clean your room daily !!!!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Janna for your review. We are pleased to hear that your stay with us was a happy one. We appreciate all of the compliments on our hotel, tiki bar, breakfast, views, location, and especially our staff.. We hope you will share your experience with others as we love referrals. We look forward to having you stay with us again soon. Thank you!

"Roach Motel!"

2
User 27/07/2018

Room 506 was infested with roaches. We have stayed in this room many times prior and never saw a bug. Something bad happened since last year and it ruined our stay. We checked out 3 days early due to the staff's inability to fix the problem. We were told twice there were no other available rooms. They sent a staffer up to the room after our first request to have the room sprayed. We went down the street to ACO three times to buy bug spray and despite spraying the room daily, they kept on coming. It was so bad, we slept with all the lights on our last night. The staff could not have been any nicer or more apologetic, but when I have bugs crawling across my back at night it's time to say bye bye. I asked Chelsea to refund 2 days as a goodwill gesture, she stated she'd have the manager call me. I did not get a call, but did receive a standard "Sorry our hotel did not meet your expectations" email from someone by the name of Steve Farley. As a platinum member who spent $2,000 I expected better.

BestWesternHotels, Corporate at Best Western Aku Tiki Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Good bad and ugly"

4
chefwhogoes, New Orleans, Louisiana 27/07/2018

Chef Al-EDIT4/5 4 days ago on Google Oh will share good bad and ugly. There are lots of good. From Wyatt at front desk. Great room spacious clean. The housekeeping staff is awesome. Rose and Kat go way above and beyond and it is all about the guests and there comfort. Maintenance awesome crew Randy and Chris on a late almost 11 came and fixed a.c. and were at room inside 5 mins of call to front desk. The bar. Tina Renee and Kara Rock stars. All about the customers. Ty for a great weekend. And lastly Tiffany one of the chefs she worked the omelets at the FREE breakfast buffet she is awesome caring and fast. Management u have some real super stars on your crew Now on to the bad. Internet is the worse. And range is not big. And VERY slow Elevators are slow If u could fix those 2 issues u would be a six plus. I can not give half stars. U deserve a 4.5 great facility great views great staff We will be back

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you very much for your review, we have shared with our staff. They all work exceptionally hard to make guests feel welcome. We are so happy to hear you enjoyed your stay and that each member of our staff was helpful. We apologize for any inconvenience you experienced with our elevator and internet. We have shared your concerns with our IT department for the internet as well as our maintenance team for the elevator. We look forward to having you stay with us again in the near future, thank you for choosing the Best Western Aku Tiki Inn!

"GREAT ROOM WITH FRONT VIEW AND KITCHEN"

5
John R, Lake Mary, Florida 26/07/2018

This room was fully equipped with a kitchen and frontal view of the beach. Full hot breakfast everyday. Happy hour for a full hour from 4:30 to 5:30 at the hotel restaurant. They have a large pool which is checked everyday. Thank you for a GREAT STAY!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you John for your review. We are very happy to hear that you enjoyed your room. Thank you for the compliments on our hotel, breakfast, happy hour, and pool. We hope you will share your experience with others as we love referrals. We look forward to your next stay with us. Thank you!

"Just an average hotel"

2
User 23/07/2018

Don't go by the picture of the hotel as I think they used the pretty filter. The rooms are small the bathroom is a joke. The breakfast was great. The beach was fantastic. The staff are very friendly and helpful

BestWesternHotels, Corporate at Best Western Aku Tiki Inn, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Vacation 2018"

5
Sharon D, Bloomingdale 20/07/2018

from the staff, to the appearance, to the price, the tiki bar which we really enjoyed, breakfast in the morning was incredible with the selections. this is OUR only Best western in Daytona Beach, Fl, there are others, but this one is perfect for our leisure time and R & R, Repeat Guest Again and Again. Sharon & Bill, Georgia

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Sharon for your review. We are happy to hear that we are your only Best Western, thank you! We appreciate all of the compliments on our hotel, price, tiki bar, breakfast, and especially our staff. We hope you will share your experience with others as we love referrals. We look forward to seeing you again soon. Thanks!

"Amazing place"

5
User 13/07/2018

This is a wonderful place to stay. Very family friendly. The staff is excellent, even dealing with all the rude GUESTS. Please be nice to the staff!! The food and drinks are great. Very clean facility. Pools are awesome!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Misty for your review. We are pleased to hear that you enjoyed your stay with us. We appreciate the compliments on our amenities and especially on our staff. We hope you will share your experience with others as we love referrals. We hope to see you again soon. Thanks!

"Amazed"

4
Jessica G, Keystone Heights, Florida 12/07/2018

Staff are friendly and helpful. Our room had a great view, clean and very roomy, included refrigerator, stove, sink and counter. Amenities include restaurant, pool, tiki bar, fitness room, athletic options.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Jessica for your review. We are happy to hear that you enjoyed the view, your room, and the many amenities that we offer. Thank you for the compliments on our staff, we appreciate it. We hope you will share your experience on social media as we love referrals. We look forward to your next visit with us. Thanks!

"Awesome. Go back every year"

5
brittneybrat86, South Glens Falls, New York 09/07/2018

Went to this hotel 20+ years ago when I was younger with my Aunt and Uncle. They still after all these years stay for 2 weeks a year. I started going back every year 4 years ago. Employees are amazing, room is always clean, well stocked with towels and soaps, breakfast is amazing with lots of options and then on top of all the other great things....they have a happy hour where you get free alcoholic beverages. Cant beat that right?!?!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Brittney for your review. Welcome back to the Aku Tiki, we appreciate your loyalty. Thank you so much for your glowing review of our hotel and many amenities. We appreciate the compliments on our breakfast, happy hour, and especially our amazing employees. We hope you will share your experience with others as we love referrals. We look forward to your next stay with us. Thank you!

"R&R at Aku Tiki"

5
Krusnik N, Ocala, Florida 07/07/2018

Me and my sister needed a short vacation to recharge our batteries from the hustle and bustle of life. So we did and all I have to say is that this is a beautiful place that lives up to the pictures that they have posted up. We were fortunate to have the fifth floor, which is designated for smokers and we are non-smokers, but the view of the ocean was amazing before the storm that weekend and the morning sunrise. I really enjoyed the friendliness of everyone from front desk to the housekeepers who are amazing and even the other guests were awesomes especially this one guest who came from the happy hour that they have encouraging us to go there. It was a very welcoming experience and one I will be returning to in the future.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you very much for your comments. We are happy to hear that you and your sister enjoyed your short vacation with us. We appreciate all of the compliments on our hotel, view, and friendliness of our staff. We hope you will share your experience on social media as we love referrals. We look forward to having you stay with us again soon. Thank you!

"A new favorite spot!"

5
withaflourish, atlanta, ga 03/07/2018

I can't say enough about the Aku Tiki. This was our first trip to Daytona in about 10 years of vacationing on the Gulf side. We were in town for 5 days for a gaming convention that my son was interested in. Our room was an oceanfront double queen, and it was appointed very nicely. We flew in from Atlanta (to Orlando) and drove to Daytona, getting there far too early. The manager allowed us to check in early and provided us with a cot for an extra guest we hadn't originally planned for. The free breakfast is quite impressive, and the cocktail hour was a nice bonus. The grounds are immaculate (I watched constant cleaning and quality control from our balcony - the staff is great). We will definitely return to Daytona, and we'll always stay at the Aku Tiki.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your glowing 5 star review! We appreciate your comments and are glad to hear we met your expectations. Our staff works diligently around our resort to keep in clean and maintained. Feel free to share your feedback with family and friends, we love referrals! We hope to see you again in the near future, thank you for choosing our resort.

"Our new favorite in Daytona Beach"

5
IPJSIllinois, Downers Grove, IL 02/07/2018

We hadn't been in Daytona Beach for about 8 years so on this trip we decided to stay 4 nights. We were so glad we did. We had room 303 which was a king ocean front. The room was well maintained and we had to laugh as the bathroom was small and we compared it to the bathroom on a cruise ship. Wi Fi was very good. The pool is huge. Water temp was great. THere was always a place to sit as this hotel provided plenty of lounge chairs. There were tables with umbrellas too. There is a tiki bar by the pools for drinks and food. Food was very good. There is also a restaurant onsite and we had dinner 1 night which was good. The breakfast has to be the best we have ever had. It was held in the restaurant. Plenty of hot food. Eggs. corned beef hash, bacon, sausage, biscuits and gravy, pancakes and waffles. I loved their doughnuts. The staff at this hotel were so friendly. I believe the hotel was pretty well filled but there was never any issues with finding a table for breakfast. There is also a happy hour with free drinks. Again never got full. Our only minor complaint was our room could of used a dusting and the TV was smeared and never was clean. Sometimes we did not get enough of towels. But overall we loved the place and hope to go back . They deserve a rating of 5.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello and thank you for your 5 star review. We are so happy to hear you enjoyed your stay and we met your expectations. Glad to hear you enjoyed our breakfast, it's always a hit with our guests and our happy hour is an all time favorite too. We have shared your feedback with our housekeeping to improve. We hope to see you again on your next trip to Daytona Beach!

"Better Than Expected"

4
User 01/07/2018

Booking a hotel at a beach is always very difficult. You read reviews and hope for the best. Best Western Aku Tiki certainly met all of our expectations. Guests enjoy a FREE breakfast each morning and I am not talking about just cereal, bagels and fruit. There is a whole buffet of breads, muffins, cinnamon rolls, eggs (Sundays include a made to order omelet bar), and each day it changes between sausage/bacon, homefries, hash, sausage gravy and biscuits, grits and oatmeal. Also, always available are self-serve pancakes and waffles. There was never a need to eat out for breakfast. We had also eaten lunch and dinner once at the hotel. Food was also very good with a wide menu selection. Pool: This was great. Very big, never battling for a seat, plenty of tables/umbrellas where guests can bring coolers. Guests can also bring their own rafts/noodles for relaxation and there was a 2nd little pool for kids. Tiki Bar: Jeannie the bartender was amazing. We dont drink alcohol and she never hesitated to make us a frozen blend. She was on her game and very talkative to keep us entertained. Smoking is allowed outside of the pool deck. Room: Cleaned very good each day and if we needed extra towels, there was no hesitation. We had a kitchenette room, which I may say was the only semi disappointment. Full fridge, nice small electric stove, but not much counter space or a table for sitting and eating at. They offer late checkouts, but only until noon, which we took advantage of. Parking: Never had to fight for a space. One was always available. Beach: Very accessible from the hotel. It sits right in the back with a few short steps. There seems to be a little TLC that could be done with the interior walls/doors, but nothing that would discourage me from staying here again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Kristen for your review. We are pleased to hear that our hotel met all of your expectations. We appreciate the compliments on our hotel, breakfast, restaurant, pool, parking, location, and room. We hope you will share your experience with others as we love referrals. Thank you for taking the time to leave us your review. We look forward to having you stay with us again. Thanks!

"Beware!!!"

1
Debbie T, Newburgh, Indiana 28/06/2018

This place is a dump!!! Check dates on pictures! We checked in then checked out! Place was dirty had a smell and no was not because of the proximity to beach! The smell was like a public restroom smell! Last straw was sitting on bed watching bugs crawl down the wall!!! Best western I expected better from you!!! I am not sure how they have rated this place what its rating is but one star is toooo much!!!

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hello Debbie. The experience you describe does not meet our high standards and we apologize. Can you please contact our hotel manager or assistant manager directly so we can get more info about your stay? We want to make sure we fully understand and remedy the issues you encountered. Steve is our hotel manager and Karen is our assistant manager, both can be reached at the hotel. The number to call is 1-800-258-8454. Again, we apologize for disappointing you during your visit.

"Great place to stay helpful and freindy staff. None better on Daytona beach."

5
Art G, Hamilton, Ohio 24/06/2018

Another great stay. Best staff on the beach. And as A bonus Benson the Tiki bar bartender is back. Was there 15 days great food and service in trader's restaurant. Clean large nice pool. And great views of the beach.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Art for your five star review. We are happy to hear that you had another great stay with us. We appreciate the compliments on our hotel, food, service, pool, and views. We are glad to hear that you are happy that Benson is back. We hope you will share your experience on social media as we love referrals. We look forward to seeing you again soon. Thank you!

"Great location and staff"

5
85ace0207, Florida Keys, Florida 20/06/2018

Very nice motel, everything was wonderful. Staff was helpful and provided information on local activities. Parking was a little tight but acceptable. View of the beach, ocean, and pool was remarkable.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel, location, views, pool, and especially our staff. We hope you will share your experience on social media as we love to have referrals. We look forward to your next stay with us. Thank you!

"Spring Break Getaway"

4
User 19/06/2018

We really enjoyed staying here. The rooms could use some updating but it was great for the price. We also loved the on site restaurant. The free breakfast buffet each morning was amazing. We really liked the pool and all the extra activities they offered.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed staying at our hotel. We appreciate the compliments on our hotel, restaurant, breakfast buffet, pool, and activities. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thanks!

"Not a good experience"

3
needmorevacationdayz, Bradenton, Florida 15/06/2018

We usually really enjoy our stays at Best Western hotels but this hotel was a disappointment. Not sure why the reviews are so high. We booked directly through the hotel and it was expensive, with a small AARP discount, for such a dingy place. The hallway rug to get to the room was old-looking and dirty, and there were sand puddles throughout. I realize this place is on the beach, but come on. One day there were kids' items strewn all over the floor when we walked down there. We took the stairs to get to our room because the elevator (only one) was always packed, only to be greeted by a large cockroach on the stairs. The room was big but the bed skirt on the bed was a wrinkly mess, the fabric under the curtains was full of stains, the (very old) toilet flushed loudly (we could hear our neighbor's also) yet you had to flush twice, the sink area was small. There was no good place to hang towels since the towel hanger on the door was not there, just two gaping holes (I assume someone stole it) so we hung the towels on the shower curtain holder. We paid for an ocean view room but weren't able to enjoy it. There was constant noise on the beach from the huge trucks parading by with their bad music blaring at all hours. We found out too late it was Truck Weekend during the exact time that we stayed. No one at Best Western mentioned it when I made the reservation, or that the beach would be full of trucks. If I had known I wouldn't have booked the room there. I was not happy that we paid for an oceanfront hotel room and had to get into our car and drive north to Ormond Beach to get away from the boom boom of the monster trucks, just to get to a quieter beach. But the beach was at least nice there. On the way back to the BW we were stuck in bumper-to-bumper traffic. This was supposed to be a romantic getaway for our anniversary, but it turned out to be anything but.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
We apologize for any inconvenience you experienced during your stay and that we did not meet your expectations. We have a very current pest prevention program in place, I can assure you. We are sorry if the truck weekend was noisy. Our hotel has no affiliation with this event. We have shared your room concerns with our management and housekeeping for further improvement. We do hope you will give us another try on a future visit to Daytona Beach.

"Great food nice hotel"

4
User 11/06/2018

Friends from out of town were staying there on Memorial Day, we met them for poolside drinks then dinner. The hotel was very clean and the pool area was great. We stayed their free cocktail hour then set down for dinner. I had the ribs and they were great. Be careful - I paid by credit card, the waitress took my card and went to process the bill. No big deal right. Well, several days later I got a call from my CC company stating potential fraud. Turns out over 1000.00 in fraudulent charges to online retailers. They were all reversed of course but I was inconvenienced, had to update all of the auto pays. I called the general manager and he was very apologetic. I explained that the card had not been given to someone to run a charge in months. He then asked if I had purchased gas I said you but felt uncomfortable. I understood why he asked that but a better question would have been when was the last time you purchased gas. In my case, it was two weeks before. The point is this scam does happen. The hotels should have better security for this issue

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
We apologize for any inconvenience you may have experienced. Thank you for letting our general manager know of the situation, we are looking further into it. We appreciate your comments as we are always trying to improve.

"Loved this hotel!!"

5
User 08/06/2018

Staff was incredibly friendly and helpful!! The free breakfast was delicious everyday with great choices. So much better than your traditional “continental” breakfast of cold cereal!!! Pool was nice and open late! The free happy hour was tremendous!!! We will be back!!

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Hi Michael thank you for your 5 star review. We are so glad to hear we exceeded your expectations! Our guests always appreciate our free breakfast buffet and happy hour. Our staff works exceptionally hard to make guests feel welcome. Thank you for choosing our resort and we look forward to seeing you on your next visit to Daytona Beach!

"Pleasantly Surprised Thanks"

5
Be N, DeLand, Florida 05/06/2018

This hotel was clean and fresh. The Staff and Employees exceptionally friendly and accommodating. The view from my Oceanfront room was spectacular the room very clean. I found all the amenities offered to be very good including the rest. Thank-You Robin for listening to my concerns and addressing them Your the BEST !!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We appreciate all of the compliments on our hotel, cleanliness, location, views, and amenities. We especially appreciate the compliments on our staff. We will be sure to let Robin know your compliment. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to your next stay with us. Thank you!

"Aku Tiki- Best Western - May 2018"

4
Dorothy M, Leesburg, United States 31/05/2018

This hotel has Competent, Friendly staff and Good amenities. Almost every room has a good view of the beach/ocean. The complimentary breakfast had quite a variety that included scrambled eggs, biscuits and gravy, waffles, sausages, danish, bagels, fruit juice drinks, coffee, tea, and more.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your 4 star review. We are glad to hear we met your expectations and you enjoyed what our breakfast could offer. We appreciate you leaving your feedback and look forward to seeing you again on your next visit to Daytona Beach!

"Loved it"

5
Debra P, Bowling Green 28/05/2018

We stayed at the Best Western around the 1st of May. It was wonderful. The staff was so helpful. It almost felt like we were on a cruise. It was conveniently located we could go to the pool or on the beach. The breakfast was one of the best we have while traveling. We decided to stay an extra day and they had to move us but they made sure we were on the same floor with the same view. Like I said my husband and I were so relaxed we loved it. We would highly recommend it to anyone going to Daytona.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Debra thank you for leaving your 5 star rating. We are so glad to hear you and your husband enjoyed your stay with us. We have made improvements to our breakfast over the years so I'm happy to hear you liked it. Thank you for staying with us an extra day, it was a pleasure to have you as a guest enjoying our resort. We look forward to seeing you on your next trip to Daytona Beach!

"A Slice of Paradise in DBS"

5
Hoosier2, Bedford, Indiana 19/05/2018

We visited our favorite DBS hotel again in May 2018. We love the new floor tile around the hotel, the new carpet, curtains, chairs and bedding in room 103 and the carpet, tile and seating in Trader's restaurant. They've added even more chaise lounges and tables with umbrellas overlooking the ocean since last season. We love the tiki accents in the halls, lobby, restaurant and of course the huge tiki head out front. They add to the exotic island theme that's reinforced by the beautiful lush plants on the grounds. The staff are the best. Friendly, helpful, smiling all the time, always willing to help. Plenty of free parking on both sides of the hotel which is conveniently located between International and Dunlawton. There are power open doors to the left of the lobby and at the ramp out to the pool by room 101 for wheelchair access if needed. There is a ramp down to the pool on the south side of the pool for wheelchair access to the pool area. The bubbles blowing in the ocean breeze over the pool area when the Tiki bar is open are a festive touch. We usually stay around ten days and are always sad when our stay is over. The included breakfast and happy hour are wonderful perks and makes a stay there an even better deal. DW loved the new pillows, I needed a flatter one and our housekeeper was happy to get me one from storage, in a hygienic bag. There is Trader's restaurant with full bar on site, a 7-11 across the street, an iHop about a half block away, a post office, grocery and liquor store about a block away. The only negative for us is the amount of cigar/cigarette smoke in the air when you are enjoying the beautiful ocean/beach views on your patio or one of the outdoor tables. We hope to return year after year as long as we can travel. The Best Western Aku Tiki Inn is our home away from home in the DB area... our slice of paradise on earth.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review and welcome back to the Aku Tiki! We are pleased you have chosen to spend your vacation time with us again. Thank you for the compliments on our hotel, re-modeling, parking, breakfast, and happy hour. We especially appreciate the compliments on our friendly and helpful staff. Our staff works very hard to make our guests feel welcome so we love to hear that they are doing a great job! We hope you will share your experience with your family and friends as we would love to host them too. We look forward to your next visit with us. Thanks for taking the time to rate us.

"The place to stay in Daytona Beach Shores"

5
Kennyanvanessa, Morris Plains, New Jersey 18/05/2018

Decided to travel to Daytona Beach after 10 yrs away ( cruising the high seas) was very happy to find this location after reading reviews . AKU TIKI INN is the place to stay . Large heated pool , great views , a restaurant with great food and a even better staff. Managers HAPPY HOUR - 430-530 free drinks from listed menu .large spacious rooms . plan on returning before years end

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are very pleased to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel, pool, views, restaurant, happy hour, and rooms. We especially appreciate the compliments on our staff. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to your next stay with us. Thank you!

"BEST- BEST WESTERN EVER"

5
User 14/05/2018

Better than a cruise ship, outstanding breakfast and dinner.We could not have asked for a better place to stay.Every thing about this place was first class. We have stay at many BW hotels all across the country, this one beats everyone by miles

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Francis for your review, we appreciate you taking time to write it. We are very pleased to hear that our hotel is the best BW that you have ever stayed in! Thank you for the compliments on our hotel, breakfast, and dinner. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thanks!

"vacation"

5
User 14/05/2018

staff was excellent, cleaning lady very very friendly. Loved this place. Met people at bar during happy hour (free drinks). The only thing missing in the area were not enough restaurants, otherwise I would recommend

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you loved our hotel. We appreciate the compliments on our hotel and staff. We are pleased to hear that you met new friends during our happy hour. We appreciate your recommendation and look forward to having you stay with us again soon. Thanks!

"Fantastic place"

5
User 13/05/2018

We stayed here for a full week. The price was great and included a great breakfast every morning. They have so many different selections of breakfast to choose from for all ages. The staff was great and very helpful. Had a problem with the tub and within minutes of reporting it, they fixed it. Enjoyed the conversations with both the staff and guests. Had a kitchenette in my room and it was nice and roomy. The balcony view was beautiful too. Also they have a happy hour for the guests. They believe in a family atmosphere and keep rowdy guests away. I can't wait to visit them again. Next time staying longer.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Tyson for your review. We are very pleased to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel, breakfast, happy hour, and especially our staff. We hope you will share your experience with your family and friends as we would love to host them too. We look forward to your next stay with us. Thank you!

"Nice but..."

3
RobHo007, Kissimmee, Florida 12/05/2018

Decent location on beach, but remember cars can drive so it is not ideal with small kids. They had a shower and hose to wash sand off which was great. 2 decent pools, 1 for little kids with lots of chairs. I really appreciated that they had pool toys for kids provided by hotel, very cool. The free breakfast was easy and had enough variety. The biggest issue was the people smoking everywhere. On balcony, pool side, beach, everywhere. Sorry i just cant enjoy the beautiful breeze when it smells of cigarettes. We complained when we first got here about our neighbor smoking and they had them ztop, but were back at it again in no time. When i later looked up at hotel, many people smoking on balcony so Indont think management really cares. We had a fine time but wont be back.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your review. We are glad to hear you enjoyed our amenities including the pool toys. We apologize for any inconveniences with regard to guests who were smoking. We have shared your comments with our management team for further discussion.

"Best Hotel On Daytona A1A strip!!!"

5
User 11/05/2018

This hotel was absolutely amazing!!! The breakfast had a wide variety of options. The gym was super nice. We had a balcony with a view of the ocean. They give you free drinks at the bar between 4:30-5:30. The staff was super nice. The rooms are located on the inside of the building. Greatest hotel in Daytona. I refuse to stay anywhere else if I go back to Daytona. The rooms are very spacious and theres alot of entertainment around the hotel.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are very happy to hear that our hotel was amazing. We appreciate the compliments on our hotel, gym, breakfast, views, and rooms. We are pleased to hear that our staff was super nice. We hope you will share your experience with your friends and family as we would love to host them also. We look forward to having you stay with us again soon. Thanks!

"Great place, great vib"

5
User 10/05/2018

Great place, happy hour, tiki bar, huge pool, great onsite restaurant. Cookies in lobby! Room slept great. Right on the beach with tons of seating by pool and beach. Very friendly staff and great vibe.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Jacqueline for your review. We appreciate the compliments on our hotel, happy hour, tiki bar, pool, and restaurant. We are very pleased to hear that our staff is very friendly and that our hotel has a great vibe. We hope you share your experience with your family and friends as we would love to host them too. We look forward to seeing you again soon. Thanks!

"One of best hotels on Daytona Beach!"

5
Cathy M, Rockledge, United States 08/05/2018

I've stayed in a lot of hotels in Daytona Beach area (from there). This was first time I stayed at the Best Western Aku Tiki Inn and was pleasantly surprised! It has to be one of best hotels on Daytona Beach! Great food, service, comfy bed, rooms with views, heated outdoor pool. Hotel is very clean. If you are looking for all these great amenities and great food, look no further! I would recommend this hotel the others.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Cathy for your review. We are very happy to hear that you consider our hotel one of the best hotels in Daytona Beach. We also appreciate your recommendation. Thank you for all of the compliments on our hotel, amenities, food, and cleanliness. We look forward to having you stay with us again soon. Thank you!

"Spring Getaway"

5
User 05/05/2018

Excellent staff, good location, hotel is very good all around, hope to return in the fall. excellent vacation hotel. We come as a group up to 110 people, all our needs are met. Like to visit two times a year.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back to the Aku Tiki! We are pleased to hear that you enjoyed your stay with us. Thank you for the compliments on our location and especially on our staff. We look forward to your next stay with us. Thanks!

"On the beach but dated "

3
User 08/04/2018

We found this hotel a few months before spring break after searching around and booked it on the best western website. It had good reviews and everything was booking up for our dates so we went ahead and reserved it. The staff at the desk were very friendly and even offered a pack n play or crib for my daughter if we needed it. There was only 1 elevator, so we ended up taking the stairs most of the time to the 3rd floor. The rooms were very dated, the carpet looks like it is the original carpet and could definitely use an update. Our room came with a kitchenette where not all of the burners on the stove worked, but they did stock our room with pots, cups, bowls, plates, silverware and a frying pan. The room was spacious and the balcony was nice. Our room had a huge dehumidifier that filled up twice a day. The maid service was pretty slow and didn't really do much cleaning. The big plus for this hotel was the pool and being able to walk right out to the beach. There is a kid pool but no hot tub. Free breakfast was included and was nice. Didn't realize that cars were allowed to drive up and down the beach which we are not used to and were not too fond of. Overall the hotel was ok, but I don't think I would go out of my way to stay here again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Kari, thank you for leaving your review. We apologize if there were issues with your room. We always encourage guests to let us know during their stay of any issues so we can fix them immediately. We have shared your comments with our housekeeping staff for improvement. Our hotel is very popular for the reasons you stated... our in-ground swimming pool, our beachfront access, and our complimentary daily hot breakfast buffet.. our guests love these amenities! We encourage you to give us another try on your next beach vacation, we hope to see you again soon.

"Great staff"

3
kjdiddles06, Vine Grove, Kentucky 07/04/2018

We reserved our hotel directly from best western. We carefully read reviews from every hotel on the beach and things were booking quickly for spring break. So after reading there reviews we decided this one was goo for the price per night. We arrived a little earlier than check in. We got there around 1:00pm. Check in isn't until 3pm but they allowed me to check in as soon as I arrived. Staff was very friendly and I was thankful for a quick and easy check in. We got to our room on the only elevator in the whole hotel. The room was clean, but you can tell the hotel is dated. No complaints from us as far as the hotel goes. The whole city on the beach is very dated in my opinion. The beach was great. Easy access to the beach and pool. Fresh pool towels provided daily near the lobby exit to the pool. No hot tub unless you get a room with one. Free hot breakfast daily. That is a huge plus for us as we have 5 people in our family and eating out becomes quite costly. Breakfast time was a bit crowded but it was understandable due to it being spring break. If I were to visit Daytona again, I might look for another place to stay but if it came down to spending double what I paid here, I'd stay here again. ive stayed at several places so it's hard to compare this to another hotel that would be in a better city. There is a kid pool. Our neighbors were rowdy and we couldn't hear them at all unless we were in the hallway.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your review. We are happy to hear that overall you had a good experience. Our staff works exceptionally hard to make guests feel welcome. Our guests always appreciate our daily hot breakfast buffet. We have recently added "make your own" pancakes thanks to guest feedback. We do hope you will visit us again on your next trip to Daytona Beach.

"Great location and nicely maintained"

5
vette_travlr, Virginia 02/04/2018

We visited here in March with our high school daughter and her friend and had a very pleasant stay. I was not very familiar with the area or the hotels, so I selected this one based on the reviews and the pictures of the pool area. The Daytona Beach Shores area where this is located, seems to be a little nicer than the Daytona Beach section. It is an older hotel like most in the area, but it is evident that they do a lot of maintenance and cleaning as we saw many workers throughout the day attending to cleaning and maintenance. The room itself was nice with new mattresses that were very comfortable. The bathrooms are somewhat dated but clean. The pool area was very good size with plenty of chairs and a large pool. In addition, there were plenty of other chairs on the grass overlooking the beach. The free breakfast and free happy hour were a very nice feature. I would definitely consider staying here on my next visit to Daytona.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your five star rating. We are pleased to hear that you had a pleasant stay with us. We appreciate the compliments on our hotel, rooms, pool, breakfast, and happy hour. We also appreciate the compliments on our cleanliness and well maintained hotel. We hope you will share your experience with your friends and family as we would love to host them too. We look forward to having you stay with us again soon. Thanks!

"EXCELLENT SERVICE, FREE DRINKS, GREAT BREAKFAST"

5
brandy130, Pensacola 01/04/2018

We had an excellent experience at this hotel. As a family of 4, we arrived just in time for the free drinks happy hour, the vibe at the pool and grounds are fun, the breakfast was delicious. Our kids LOVED the pancake machine and waffles. The view from the room was breathtaking. I highly recommend this resort as a great value for the money, great location, beautiful view, accommodating staff, safe area, and fun atmosphere. Our kids made full use of the shuffleboard, ping pong, and pool. I used the fitness center for a circuit with the weight machines and treadmill. The free drinks put me in a great mood and the kids loved the soda punch served during happy hour, as well. There's a 7-eleven across the street for anything you may need, as well!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you and your family enjoyed your stay with us. We appreciate the compliments on our happy hour, breakfast, location, fitness center, and views. We especially appreciate the compliments on our staff. Please share your experience with your friends and family as we would love to host them too. We look forward to having you and your family stay with us again soon. Thank you!

"Location and service are first rate"

4
lovestoroam78, Grayslake, Illinois 26/03/2018

We had 3 rooms on the first floor for Bike Week in March. The staff was very accommodating - from reserved motorcycle parking to saving a cookie for our sweet toothed buddy. The complementary breakfast is very good - and the selections are resupplied quickly when they run out. The pool is well maintained - not heated but still very comfortable for laps in early March. Happy hour every day is a great deal - and the food in the bar is truly a step above average bar food. The fish tacos were particularly good - well prepared with generous portions. The only downside is the facility is showing its age. We had the bathroom sink back up on the last day and they could not get it unclogged. They gave us another room to use for the last night. A nice touch but still inconvenient. The beach access is perfect - a set of stairs and you are on the sand. The cars drive by so you can feel the spectacle of Daytona Beach. The group likes this hotel so much we are reserving it for Bike Week again next year.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are very pleased to hear that you and your group enjoyed your stay so much that you are reserving a stay for next year. Thank you for the compliments on our hotel, breakfast, happy hour, and food. We especially appreciate the compliments on our friendly and accommodating staff. We hope you will share your experience with your friends and family as we would love to host them also. We look forward to seeing you at Bike Week next year. Thank you!

"Spring Vacation"

4
User 26/03/2018

Hotel is older but remodeled nicely. Comfy beds. Small bathroom. great view and staff was super nice bar and pool were great , good breakfast over all we would stay there again. Easy access to the rooms rather than a super large hotel..

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel, pool, and breakfast. We especially appreciate the compliments on our staff. We look forward to having you stay with us again soon. Thanks!

"Just what I needed"

4
User 12/03/2018

Great location. Friendly staff. Rooms are fairly basic and a little dated, but it was clean(very important). Best hotel breakfast with the most options I've seen in a long time. Only there for one night. Didn't get a chance to use the pool.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel, cleanliness, and breakfast. We look forward to having you stay with us again soon. Thanks!

"Needs TLC"

3
LeighW, Yakima, WA 08/03/2018

This hotel is over 2 miles from the main pier where all the restaurants and shops are at. Some of the reviews I read caused me to think it was within walking distance, but it's pretty far away. There is a grocery store just across the road so that was nice. We were in room 309 and the bathroom could use a deep cleaning, there was some mold below faucet in tub. And along the floor by the tub. Our balcony faced the parking lot, yes, there was an ocean view, but not what I expected from room description. Lots of high school and college age spring breakers staying in the hotel and partying. The hotel may want to change their min age limit back to 21 to rent a room. Very noisy and even saw a guy peeing off a balcony down to parking lot. Don't think we would stay here again. Free breakfast was nice, the happy hour is crazy. They allow people to drink as much as they can in an hour. I would do this differently, I would give each guest 2 free drink tickets each. Saw some of the college aged ones chugging drinks and getting back in line for more. Some that I saw drank 4 or 5 drinks in that 1 hour.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your review. We apologize if there was noise with any guests. We do monitor activity in and around the grounds of the hotel 24 hours a day and we always encourage guests to inform us if there are issues during their stay. We have shared your feedback about our happy hour with our management team for future consideration. Our staff does monitor our happy hour to nesure there is organization. We do hope you will consider our hotel on a future trip to Daytona Beach.

"Beautiful"

5
User 05/03/2018

I love this motel the breakfast is great. Nice views well kept. Will defiantly stay there again. Very clean rooms I love the balcony. Nice touch I love that all the balconies are on a angle for good views.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you love our hotel. We appreciate the compliments on our hotel, cleanliness, views, and breakfast. Please share your experience with your friends and family. We would love to host them also. We look forward to having you stay with us again soon. Thanks!

"Winter getaway "

5
hockeymomrules, Candia, New Hampshire 03/03/2018

Place was nice had great view from the room on 4th floor, restaurant outside hotel had the best boneless chicken wings, market and shops all in walking distance, outside tiki bar, and things for the kids...basketball ping pong and others, good size pool plus a smaller one for the younger kids, hotel staff was very friendly would definitely visit again

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our views, location, tiki bar, and pools. We especially appreciate the compliments on our friendly staff. Please share your experience with your friends and family, we would love to host them also. We look forward to your next visit with us. Thanks for taking the time to rate us.

"Nice Stay"

4
dbwalton5, Williamsburg, Virginia 01/03/2018

Stayed here race weekend and it was really a nice place. A little dated but aside from that it was very clean and the staff could not have been any nicer. The restaurant there is good to catch a quick meal and the free breakfast was adequate. Stayed here 35 yrs ago and found out the same owners own it so they are doing something right!!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our restaurant and breakfast. We are very pleased to hear that the staff was nice and friendly. We look forward to your next stay with us. Thanks!

"Always The Place to Stay for The Daytona 500"

5
NiktasticJ, Milwaukee, Wisconsin 23/02/2018

My dad has been visiting DAB for the Daytona 500 for 27 years now and I have been going for 6 years. We always stay at the Aku Tiki and absolutely LOVE it! The staff is amazing, so attentive and friendly. We always get a pool/ocean view room on the 4th or 5th floor. It's right on the beach, so you can see everything.You have to experience a Daytona sunrise, it will take your breath away! The breakfast is wonderful, I love the addition of the omelette bar on the weekends. The Happy Hour is a nice touch, we usually hit that every year, but this year we weren't able to make it back by 4:30. We didn't mind though. Even though we're only there once per year, we feel like locals coming "home". :) Thank you Aku Tiki for another amazing Daytona trip. We're looking forward to seeing everyone again for the race next year. Keep up the great work!!!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your five star rating. Welcome back to the Aku Tiki, we appreciate your loyalty! Thank you for all of the compliments on our hotel, views, breakfast, and happy hour. We especially appreciate the compliments on our staff. Please share your experience with your friends and family, we would love to host them also. We look forward to welcoming you "home" next year. Thanks for taking the time to rate us.

"Superb, except for one thing! You will have to read further......"

5
Traveler F, South Portland 15/02/2018

Reasonably priced. Very clean, but very dated. Not a big deal for me at all that it is dated. The staff here, and I am talking about EVERY SINGLE PERSON is very friendly and they absolutely go out of their way to make sure you are pleased to be here. Best breakfast ever. Not a Marriott breakfast, but rather a full service breakfast in an actual restaurant, not a lobby. Pancakes. French Toast. Omelettes on weekends made to order. Fruit. Yogurt. Junk food (muffins/rolls) Oatmeal. Grits. Two meat choices. Eggs. Just superb. Never run out of food either. The one hour happy hour from 430 to 530 daily is nice, but stick to beer. I understand the drinks are free, so you can't expect quality. The wine can only be described as vinegar, and the liquor is the cheapest low quality stuff available. Again, you can't complain as the drinks are free so stick to beer and you won't go wrong. Wait staff again is simply top notch. Not their fault they have to serve low quality booze. Great location on beach, large private grassy area to lounge on, as well as a huge pool and pool area. The ONE THING I take issue with is the use of plastic dishes and utensils at breakfast, as these are trashed and not recycled. I guess recycling is not a thing in Florida. It just makes me sick that all this plastic is used and thrown into the trash and then piled up in a landfill. Would it be so difficult to use metal utensils and real plates, and hire a dishwasher? It would save the cost of constantly buying plastic, which would basically level out the cost of a dishwasher. This hotel does host alot of "blues" (old people) who I noticed don't leave a tip on the table at breakfast. C'mon, people. If you stay here leave a few bucks on the table for the folks who work their tails off for you! Great stay, and I look forward to visiting again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your comments. We are happy to hear you enjoyed your stay and you felt our staff did an excellent job, they all work hard to make guests feel welcome. We apologize if our happy hour drinks did not meet your expectations, guests really enjoy this amenity. Your comments about using plastic dishes and utensils we are looking into, we have shared your comments with upper management for further discussion. Thank you for your in depth review. We appreciate you taking your time in writing your comments. We look forward to seeing you again on your next visit to Daytona Beach!

"Great value."

4
John S, Fort Myers, Florida 12/02/2018

Very friendly staff. Spacious room had king size bed with ocean view. Clean. A little dated. Parts of the hotel are undergoing renovations. Great inclusive breakfast offerings which changed daily, including omelets made to order on weekends. 4:30-5:30 free happy hour, but I didn't use it so I can't address the selections available. Pool. Pavillion with tables for casual dining. Lounge chairs. Direct beach access. Great location.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our views, breakfast, location, and pool. We especially appreciate the compliments on our friendly staff. We hope you will share your experience with your friends and family. We look forward to seeing you again soon. Thanks!

"Noisy Lift"

4
emlynw2018, Kent, United Kingdom 11/02/2018

Nice hotel on the beach. Good breakfast hot items. Added touch of complementary drink in bar. The only problem are rooms next to the lift, we had one of these rooms and the lift is very noisy can hear it all night.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel, breakfast, and happy hear. We apologize for the noisy lift. We look forward to having you stay with us again soon. Thanks!

"I Love this Place!"

5
Jan Y, Woodland, Michigan 10/02/2018

If you are looking for a quiet hotel right on Daytona Beach this is it! You can get pool view, ocean view with efficiency rooms. They have free Happy Hour along with free breakfast. There is a restaurant on sight but there is also a grocery store down the street a block. The people working there are great and so helpful! Our tour group really enjoyed being taken care of by Rose! Only suggestion stay away from race week and bike week they will be full!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you loved our hotel. We appreciate the compliments on our hotel, rooms, happy hour, breakfast, and location. We are very pleased to hear that Rose took great care of you. Please share your experience with your friends and family. We would love to host them also. We look forward to having you stay with us again. Thanks!

"Very clean and comfortable"

5
User 01/02/2018

Read reviews of many hotels in the area and this one stood out. Rates were very reasonable. Room was clean, roomy and beds were very comfortable. Front desk was pleasant and got us checked in and out quickly. Would definitely stay here again next time in the area.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our rooms, cleanliness, and rates. We especially appreciate the compliments on our staff. We look forward to your next visit with us. Thanks!

"Friendly and basic. Not good for gluten-free breakfast."

3
Monica A, Luxembourg City, Luxembourg 30/01/2018

The hotel is located close to the beach. It the neighbourhood there are manly hotels. The staff at the frontdesk is very friendly. The rooms are celan and comfy, however it can be noisy if your naighbours are talking loud then it will feels like if they are in your room. Maybe the walls are too thin? There is also a pool and a restaurant. Breakfast is included in the room rate, but if you are on gluten-free diet then only on the weekends you will find something for breakfast (there is an omlette station). During normal days they only serve variety of regular breads and muesli which all contain gluten. There is an information on the buffet that you can ask the staff for spcial bread if you have gluten or lactose allergy, so i did.. but they said that they don't have anything for me. I was very disappointed.. and hungry!

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your review. We apologize that we could not accommodate your dietary needs, we have taken your review to our management team for consideration of including gluten free options. Our staff works exceptionally hard to make our guests feel welcome. We hope you will give us another try in the future on your next visit to Daytona Beach.

"Awesome place to stay"

5
cliffmartinjr53, Arnold, Maryland 25/01/2018

My wife and I usually stay at a different hotel for our anniversary but this year we decided to stay some place else, we had been past the Aku Tiki Inn many times and we should try the Aku Tiki Inn. Best choice we made the staff, bar, resturant, pool, our room ocean front were awesome we will definitely be back next year and many years to come.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. Happy Anniversary! We are pleased to hear that our hotel exceeded your expectations. We appreciate the compliments on our hotel, bar, restaurant, room, and view. We especially appreciate the compliments on our staff. Please share your experience with your friends and family. We look forward to seeing you again next year and for many years to come. Thank you!

"Very friendly staff"

4
WeeLuv2Travel2, Pennsylvania 09/01/2018

Great location on the beach with ample parking although it would benefit from more lighting. Check in was easy and we were upgraded to a very nice ocean view room which was very spacious. We had a nice dinner in the bar/restaurant then went back to the room to relax before starting our long drive north the next morning. Breakfast was nice with a good selection. Would definitely recommend this hotel. Pool looked very nice too and lots of seats to look out to the ocean.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We appreciate the compliments on our location, food, and breakfast. We also appreciate your recommendation. We look forward to seeing you again soon. Thanks!

"Basic, clean, nice staff"

4
TravelerLizzy75, Lakeland, FL 07/01/2018

This is a very basic hotel but is always very clean. Happy hour is a nice plus. Staff is friendly. We have stayed here twice. Unsure about the pool as we are in Daytona in January. We go for the 24 hours of Daytona. It is very convenient and right on the beach.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your feedback. Welcome back to the Aku Tiki, w appreciate your loyalty. Thank you for the compliments on our hotel, happy hour, and especially on our staff. We look forward to having you stay with us again soon. Thanks!

"Road Trip"

3
danatanner01, Plano, Texas 06/01/2018

This is a Very good hotel. Certainly not new, but rooms are updated, clean and it IS on the beach! Staff is So very nice. They have a Happy Hour every night & the free breakfast is better than most Best Westerns! Looking forward to visiting here again. Definitely recommend staying here!!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel, cleanliness, location, happy hour, and breakfast. We especially appreciate the compliments on our staff. We look forward to having you stay with us again soon. Thanks!

"Great front desk staff"

4
drm120515, North Charleston, South Carolina 06/01/2018

Really enjoyed the atmosphere! Upon check in we were greeted with hello's and smiles. We were placed on the 2nd floor, amazing ocean view and new interior. Went to the bar /restaurant and enjoyed the company! Huge coy in the bridge to the bar... amazing! Pool was clean, a lot of kids having a great time, even with the 50 degree weather. I would stay again! Love best westerns new look. They have made great changes! And yes full hot breakfast that was yummy...

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that our front desk staff was friendly. We appreciate the comments on our views, restaurant, pool, and breakfast. Please share your experience with your friends and family, we would love to host them also. Thanks for taking the time to rate us. We look forward to your next stay with us.

"black mold"

3
peggys161, Jamestown, Tennessee 03/01/2018

Black Mold in bathroom. Dehumidifier plugged up in room. reported this to front desk. When maid came she sprayed tilex and laid a rag behind commode. Bathroom smelled really bad. I have stayed there past three years but do not plan to go back there next year.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving us your review. I apologize for the issue you had with your room. I am very happy to hear that you reported your findings to our staff during your stay so we could fix the problem. Unfortunately it sounds as if we fell short of repairing your room. I have shared your comments with our housekeeping team to improve. We hope you will give us another try on a future visit to Daytona Beach.

"Worthy"

5
Mingpei L, Lexington, Massachusetts 02/01/2018

This hotel is the best choice. I love almost everything here, the location, the restaurant inside, the sea view room and the beach with steps distance. The staff in a white shirt was very nice and friendly.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate the compliments on our hotel, location, and restaurant. We especially appreciate the compliments on our staff. Please share your experience with your friends and family. We look forward to your next stay with us. Thanks!

"Amazing Stay! Will definitely return!!"

5
Jazmin J, Buford, Georgia 29/12/2017

This was our first stay in Daytona and we loved our stay here! Every single person in staff was amazing and helpful from the moment we checked in. My family enjoyed everything from the breakfast buffet, the happy hour, the salt water temperature controlled pool, comfy beds, the location!!!!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are pleased to hear that you and your family loved your stay with us. We appreciate the compliments on our location, buffet, happy hour, pool, and comfy beds. We especially appreciate the compliments on our staff. Please share your experience with your friends and family. We look forward to having you stay with us again soon. Thanks!

"Wonderful stay"

5
gailh869, United States 20/12/2017

The staff was very friendly. The restaurant food and staff was wonderful. We loved the breakfast there too. We stayed in December so we had a peaceful and quiet time at the beach on our way to Disney. We would stay there again

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel, restaurant, and especially our staff. We look forward to your next stay with us. Thanks!

"The hotel was great but saw and over heard something very disturbing"

2
User 15/12/2017

Me and my wife enjoyed our hotel stay but we was having lunch in the traders restaurant being served by Donna who was wonderful. I observe the manager being very rude to an employee. They was on the other side of the restaurant but was loud enough for my wife to hear. We could tell she was upset by something especially from the way she was talking but the manager just laughed in her face and walked away from her while talking. So when we finished up we left to walk the beach and we saw the young lady again in tears. My wife spoke to her and she told us about what happened. Then for her to be fired because she was racially discriminated against is just unconstitutional. Everyone has a right to be comfortable at work and not judged. I hope all is well to that young lady cause she was an excellent server compared to the older one red head. But it's just sad to see and hear of discrimination these days bad look for the hotel.

"Best hotel in Daytona Beach! Very family friendly!"

5
J5310FIjohnk, New York, United States 11/12/2017

The staff at the Aku Tiki are awesome! I travel for work and stay at hundreds of hotels. The staff at the Aku Tiki are some of the absolute best. We were there on vacation for 10 days and had a great experience. Every single person we interacted with at the hotel was helpful and seemed to be truly happy to be there. The hotel is also awesome. They have an extensive free breakfast, free happy hour at the bar and a great restaurant. The heated pool and kids pool are great if you have kids or want to swim some laps. The beach/ocean is also awesome. The rooms are clean and modern. Parking is free and convenient (many hotels in Daytona charge $$$ for parking and/or make you park across the highway). The Aku Tiki is a landmark hotel in Daytona Beach. If you are staying in Daytona Beach this is the place to stay! Great staff, great facility and a great location.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your vacation with us. We appreciate the compliments on our hotel, breakfast, happy hour, restaurant, and pool. We especially appreciate the glowing review you gave our staff. Please share your experience with your friends and family, we would love to host them. We look forward to your next stay with us. Thanks for taking the time to rate us.

"Daytona Vacations"

5
User 05/12/2017

The Best Western Aku Tiki is a very friendly place to stay while in Daytona. Not only is the staff, help and admin personnel wonderful, but it is a great deal with one of the best free breakfasts you can get. The free 1 hour happy hour just adds to the quality of the stay. And, the pool is on the side so you have sun longer than most hotels in the area.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate the compliments on our hotel and amenities. We are especially pleased to hear that our staff is helpful and friendly. We hope you will share your experience with your friends and family. We look forward to having you stay with us again soon. Thanks!

"Amazing customer service and amazing views from our room"

5
Charrita N, Los Angeles, California 30/11/2017

We absolutely loved our stay! The staff, Chelsea in particular went above and beyond to make sure my husband and our 6 month old had the best experience. We will go here every time we travel. Thank you

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are pleased to hear that you loved your stay with us. We appreciate the compliments on our staff and will be sure to share your kind remarks with Chelsea. Please share your experience with your friends and family. We look forward to having you and your family stay with us again soon. Thanks!

"Nice clean property excellent staff"

5
User 25/11/2017

We stayed for biketoberfest and arrived 1 day early. The front staff worked to get us into our oceanfront room so we would not have to move. All of the staff at this hotel from bartenders to maintenance, waiters/waitresses and maids were kind and helpful. This is an older hotel but well maintained with continued renovations. We would stay again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your five star rating. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel and especially our staff. We look forward to seeing you again soon. Thanks!

"Shame on Trader Joes Restaurant"

4
780elizabetho, Wappingers Falls, New York 16/11/2017

I would love to give 5 Stars, but the affiliation with Traders Joes, is inexcusable. Get your own breakfast buffet and treat paying customers the way they deserve. I will never step foot in there again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
We are sorry to hear that we did not meet your expectations. We are not affiliated with Trader Joe's. Our restaurant is independent. Please reach out to us directly at 1-800-258-8454 and ask to speak with Frank, our general manager, so we can further understand and address your concerns. Thank you.

"Nice place to spend R & R"

4
Shelley R, Florida 10/11/2017

This is a great place to Rest & Relax!!! The moment you walked in, we were greeted with warm smiles and a pleasant hospitality. Check-in was quick and professional. We were advised of the hotel's amenities, times for Breakfast and Happy hour and finally escorted up to our room by the Maintenance Man named Mike. Complimentary Buffet Breakfast gave a variety of items to chose from. Happy Hour was an added bonus while relaxing by the pool. Our only complaint were the sugar ants that seems to invade our room. Brought this to the Front Desk's attention. They apologized repeatedly and took us that during the rainy season, these annoying "critters" seems to come out in abundance. After they gave me an organic solution to spray around the room, the matter was resolved. Also our son got cut around the pool, due to guests not obey the "Pool Rules". The outdoor bartender and Mike acted quickly. I thanked them and commended on their how quickly they rendered first aid to him. This hotel was a great stay for the price we paid..

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate the compliments on our hotel, breakfast, happy hour, and pool. We are happy to hear that our staff welcomed you with warm smiles and hospitality. We look forward to your next stay with us. Thanks!

"Excellent service!"

5
Molly G, Home, PA 02/11/2017

The hotel staff is kind and friendly. We stay twice a year and they happily accommodate our truck and motorcycle trailer in their parking lot. Our room is always clean and comfortable. Dinner and appetizers at the restaurant are delicious. We enjoy the pool and beach access.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review and welcome back to the Aku Tiiki! We appreciate the compliments on our hotel, rooms, pool, beach access, and restaurant. We especially appreciate the compliments on our staff. Please share your experience with your friends and family. We look forward to your next stay with us. Thanks!

"A good deal for the money"

5
Linda W, Floral City, Florida, United States 29/10/2017

This place was great, free buffet breakfast each morning with lots of selections to choose from, happy hour also featuring free drink and the beach is right out the back door. Staff friendly and accommodating. Highly recommend this place, nice clean room and each room have a balcony that overlooks the ocean.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate the compliments on our rooms, hot buffet breakfast, happy hour, and location. Thank you for your recommendation. We look forward to having you stay with us again. Thanks!

"Great Hotel and Staff"

5
B1554NZandrews, Palm Harbor, United States 19/10/2017

Would recommend this hotel very highly. The staff understands the word "hospitality," and was there to meet any of our needs. The place was clean, the breakfast was amazing, especially the omelet bar, and happy hour at 5:30 PM every day was a nice touch. Went there for a family wedding- the rest of the party stayed down the street and we were at Best Western Aku Tiki. Glad we did.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate your recommendation and all of the compliments on our hotel. We especially appreciate the compliments on our staff. We are happy to hear that you enjoyed your stay with us. We look forward to having you stay with us again. Thanks!

"Good"

4
F6067SHrobertj, Hernando, United States 19/10/2017

Beds not that comfortable, ceiling tiles in room needed to be replaced, water backed up in tub while taking a shower, blinds on window south side did not work. Overall experience good. Could use options for real eggs for breakfast.

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your review. I am sorry we did not meet your expectations. We always encourage guests to let us know during their stay if there are issues with their room so we can make corrections immediately. We do offer an omelette station with real eggs. We receive many positive guest compliments on this. I hope you will give us another try on your next visit to Daytona Beach.

"Never again"

2
Wis3RN, Archer, Florida 17/10/2017

My mother, 11month old and myself stayed here Sun into Monday. We like to just enjoy the beach and since we live in Florida I wanted my baby to enjoy the beach before the colder weather starts. So I'll start out with the pros. Excellent customer service from the start to end. Immaculent pool, pristine! Beautiful grounds, nice entry way to the beach. My partial ocean view enjoyed! They have a hot buffet style breakfast from 8-10(lots of options). I have never experienced so much disgust in one room where should i start? The floors were horrible , they need to vacuum! Blonde hair in my blowdryer, the drawers were broken, dust everywhere, the curtains were molded, outside on the balcony it was filthy. The tub was clogged, I didn't even bother bathing my baby. I would not recommend this hotel for the price they charge and I got it at a discounted rate. :-(

Wendy02_11, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving us your comments. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared your feedback with the appropriate team members at our hotel to ensure that this was an isolated issue that is corrected moving forward. We would appreciate the opportunity to speak with you in greater detail. Can you call our General Manager (Steve Farley) or our Assistant General Manager (Karen Lindley) at the hotel: 1-800-258-8454? Our housekeeping works exceptionally hard to ensure guests feel welcome and rooms are immaculate. I always encourage guests to let us know during their stay if there are issues with their room. We do appreciate your kind words about our customer service and we hope you will give us another opportunity to make your stay truly wonderful!

"Older and Excellent"

4
Roger R, Dallas, Texas 16/10/2017

Except for the presence of only one elevator, my visit at Aku Tiki Best Western was totally pleasant. The staff was friendly, approachable, and highly professional. I also must say that you have more than ample spaces for dining/relaxing outdoors or for swimming and sunbathing.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our dining and outdoor area. We especially appreciate the compliments on our staff. Thank you for taking the time to rate us. We look forward to your next stay with us. Thanks!

"A wonderful weekend in a great hotel"

5
tracyhill412, Pompano Beach, Florida 14/10/2017

First, the staff here were all extremely polite, friendly, efficient, and attentive. The location is great with wonderful beach access. The breakfast buffet was out of this world! Great selection of items as well as the rest of the food services at the restaurant there. The fact that you get breakfast included is wonderful, as its not just bagels and donuts and coffee. Plus........ free happy hour in the afternoon! Awesome! I have nothing negative to say at all and we will be back next year. No, I am not being paid or anything to write this review. I believe in great customer service and affordable pricing. Thank you everyone at Aku Tiki hotel!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel, our beach access, hot buffet breakfast, and happy hour. We especially appreciate the compliments on our staff. Please share your experience with your friends and family. We would love to have them come and stay with us. We look forward to your next visit with us. Thank you!

"Our Favorite hotel!"

5
velda a, Atlanta, Georgia 12/10/2017

We had a great time again this year! All of the remodeling looks so nice! We appreciated the full size refrigerator in our room and all of new decor. Lisa at the front desk helped us out when we needed to stay another day due to car trouble. She made room for us on one of their busiest weekends! Thanks again for being our favorite hotel in Daytona! P.S. we loved the new omelette station and waffle maker!

"Great hotel"

4
User 08/10/2017

Nice hotel right on the beach. Decor is a little dated, but clean. Seems like rules are not enforced. Surprised there was no staff around pool, kids and adults jumping in. Smoking on balconies when it is a non smoking hotel. Staff and guests smoking by the door in the parking lot. Booked a king ocean front room months in advance, and the day before check in there was none available. They upgraded to deluxe- nice room, but I wanted a king, not 2 beds. Bathroom was also very tiny for 'deluxe'. Overall, really nice and clean hotel on the beach for a great price.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your review We apologize if there was an issue with the type of room you initially booked and what you actually received. We are glad you told us of the issue during your stay so we could make a change. We always encourage guests to let us know of any discrepancies in their reservation at the beginning of their stay so we can make corrections. We hope you will stay with us again on your next trip to Daytona Beach.

"Good value on the beach"

4
Vandy66, Mobile, Alabama 03/10/2017

We visited several weeks after Hurricane Irma and there was still some damage and clean-up going on in Daytona Beach and surrounding areas. We stayed 2 nights for a quick weekend trip. Room was clean and spacious. Beds and pillows good - towels OK. Room had a kitchenette with fridge, microwave, coffee, stove and pots and pans. All rooms have some kind of ocean view. It is an older property but maintained well. I am not a fan of all the theme stuff with the tiki decorations but Daytona has several of these kind of properties. The area is not the greatest - a lot of closed down shops and empty buildings and not many restaurants on the beachside. Breakfast was better than expected - eggs, bacon, sausage, waffle station, biscuits/gravy, danish, omelet station, fruit, yogurt and cereal. Pool and nice lawn area to lay out or picnic. Nightly rate was much cheaper than other beachfront hotels in area. Would stay again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our rooms, breakfast, and pool. We look forward to your next visit with us. Thanks!

"Great Vacation"

4
User 01/10/2017

This hotel is VERY clean and the staff is very friendly and helpful especially the front desk and housekeeping. This place has the friendliest housekeeping staff I have ever encountered. The front desk was very proactive and worked hard to make our stay a great one. Pool is awesome and lots of room outside to lounge around. Restaurant was disappointing in that the quality of the food lacked for the price asked and the attitude of the restaurant staff varied depending on the person. This is the only dept the hotel needs to improve. Breakfast buffet was good but they need to accommodate people with allergy limitations more carefully and cheerfully. Overall a positive experience.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving your comments. We apologize if you experienced unfriendly staff at our on-site restaurant. We have shared your feedback with our staff for improvement. Our menu offers a variety of options, we try to cater to all guests, however, we do encourage guests to let us know if they have food allergies and we can prepare something else. Our staff works very hard to make for an enjoyable dining experience, we hope you will give us another try on your next visit to Daytona Beach.

"Wonderful weekend in Daytona!"

5
Michael K, St. Petersburg, Florida 01/10/2017

Front desk personnel were very friendly and efficient. Room was large and nicely decorated and furnished. Nice balcony with view of beach. Queen beds were super comfortable. Place was pretty full, yet not noisy at all in room. Free drink during happy hour was nice surprise, but had to stand in line for it. Free breakfast was amazing, including waffles and an omelet station! Pretty pool area, but no hot tub.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our rooms, views, and especially on our staff. Sounds like you were able to partake of our free happy hour and hot buffet breakfast during your stay. We look forward to your next stay with us. Thanks!

"Awesome experience"

5
krnsmom, Cincinnati, Ohio 26/09/2017

My family & I visit every year. A sign of a good hotel is seeing the same people working there year after year. The Aku Tiki, make it a priority to make us feel welcome. The hotel is clean & well maintained. Management takes care of their people who in turn take excellent care of us. Highly recommend it & will be back next year!!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review and welcome back to the Aku Tiki Inn! We appreciate the compliments on our hotel, cleanliness, and staff. We are happy to hear that you felt welcome and choose to stay with us year after year. Please share your experience with your friends and family. We look forward to your next stay with us. Thanks!

"Comfortable and fun"

4
mejoy125, Maldon, United Kingdom 12/09/2017

Great location next to Daytona's famous and fabulous beach. While not the most modern hotel, the Aku Tiki offers all you need for a fun stay in Daytona. The staff are very helpful and the room we stayed in was clean and well-appointed. There is a lovely pool and a tiki-bar for drinks in the evening however the 'happy-hour' did lead to a slightly rowdy group taking over the area one evening which we could have done without. Overall though a really nice hotel and we'd certainly consider staying there in future.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our pool, tiki bar, and location. We especially appreciate the compliments on our staff. Thank you for taking the time to rate us. We look forward to having you stay with us again. Thanks!

"Great getaway!!!"

5
Deekadventure, Summerfield, Florida 03/09/2017

The room was very nice, clean kitchenette room. The staff was amazing. Everyone was so friendly and helpful. The breakfast was very good and well stocked with a nice variety. We would definitely stay there again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our room, breakfast, and especially our staff. We look forward to having you stay with us again. Thanks!

"August 2017"

5
User 03/09/2017

Stayed 5 days in suite on 2nd floor ocean front after a week vacation with the whole family. Very clean and the morning breakfast was an added touch. Convenient to have a tiki bar for lunch refreshments. Very relaxing. I plan on returning.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you and your family enjoyed your stay with us. We appreciate the compliments on our cleanliness, breakfast, and tiki bar. We look forward to having you stay with us again. Thanks!

"Well run, well designed"

5
L P, Howell, New Jersey 31/08/2017

Nice size room. Kitchenette fully equipped (dishes, pans, cutlery) - we didn't use however. Clean pool, nice beach access and views of ocean. Excellent free breakfast variety. Staff friendly and helpful. Good location, quiet, not in crazy part of Daytona Beach but close enough. Only one elevator so we took stairs usually (2nd floor). Resort-like without resort fees. Nearby supermarket.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We appreciate the compliments on our hotel, rooms, pool, beach access, breakfast, and especially on our staff. We hope you enjoyed your stay in Daytona Beach. Please share your experience with your friends and family. We look forward to having you stay with us again. Thanks!

"Rest and Relaxation"

5
flyt1, DeLand, Florida 30/08/2017

This hotel has an oversized outdoor pool, an exercise room, and equipment for some outdoor activities. They offer a complimentary Manager's cocktail party nightly and a hot breakfast buffet daily. Trader's restaurant is open for lunch and dinner and the food is delicious. I can vouch for the burgers,ahi tuna tacos and Aku Tiki Pizza.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate the compliments on our hotel, pool, exercise room, cocktail party, and hot breakfast buffet. We are happy to hear that you enjoyed dining at Traders. We look forward to your next stay with us. Thanks!

"Best Getaway!!!"

5
Lyn R, Swannanoa, North Carolina 29/08/2017

We just wanted to get away with our family. Time away from all the daily responsibilities and just relax and have fun together. This was the perfect place. We've been coming to this Best Western for years and it is and has been remarkable. This has been our "go to" for relaxing. The location is great and the people at the front desk are very helpful with directions to a specific place or to suggest something you may be interested in.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back and thanks for your loyalty to our hotel. We appreciate the compliments on our hotel, location, and especially our staff. Please share your experience with your friends and family. We look forward to your next stay with us. Thanks!

"Nice"

5
521beautys, Jonesboro, Georgia 27/08/2017

Nice, clean close to town do need parking space or security personnel to direct traffic, we enjoy traveling in groups as family, so next time I will book BW in our next trip the breakfast was good, it was not just cereal and milk.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate the compliments on our resort and our breakfast. We are happy to hear that you enjoyed your stay with us. We look forward to your next stay with us. Thanks!

"Nice clean hotel, close to many activities."

4
Tracy C, Fort Myers 24/08/2017

Great location, 3 miles from board walk and water park. Clean rooms and large pool with lots of seating and lounge chairs. Right on the ocean, although they had limited ocean front rooms. Most rooms have view of pool or parking lot with a partial ocean view. Was told by the hotel in order to get an ocean front room you must book directly through hotel. Restaurant on the property was pretty good only ate lunch there once. Thought it was a little pricey. Had the haddock sandwich, which were just frozen fillets. Breakfast on the other hand was exceptional. It is a free breakfast with your stay. It was better than most restaurants I have been to for breakfast. Offer a Buffett style, with just about anything you could want for a breakfast meal. There is a 7-11 accross the street which we found convenient. Staff was very friendly and helpful. I would recommend this hotel to friends and family. It is priced competitively with other hotels on the beach, and I checked numerous ones looking for a better deal. Paid 120 for each night, which I usually hate having to pay that much for a room. Guess it was the time of year. The elevator on site was in good working condition

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel, hot buffet breakfast, and location. Thank you for your recommendation, we appreciate it. We look forward to having you stay with us again soon. Thanks!

"Excellent staff!!!"

5
jeaniewolf, Center Moriches, New York 24/08/2017

I was at the hotel last week with my two brothers. We came in from different parts of the country. We had the sad task of having to put my mother in memory care facility. The staff, which included Robin, Ward and Lisa at the front desk went above and beyond to help us. Whether it was directions, or helping us to extend our stay, or just listening to us talk about what we were going through. They were the most compassionate group of professional people we have ever encountered. The other staff as well, whether it was in the restaurant, or housekeeping, every single person we met greeted us with a smile. I loved the hotel, room super clean, great ocean view. The rooms include a full breakfast buffet, and cocktail hour every night from 5:30-6:30. We ate in the restaurant several nights, and the food was really good! With many future trips to Florida, this will be the only hotel we will stay at. Thank you, BW Aku Tiki

"Very Good Value"

5
Linda B, Fort Pierce 21/08/2017

The hotel is right on the beach with a large pool. The rooms were very comfortable and the employees were helpful and friendly. Our group starts off our evening festivities with the hotel's 5:30 Happy Hour which is completely complimentary. The pool area is large with plenty of chaise lounges and table and chairs. The hotel supplies the pool towels that are large and just inside the door.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you and your group enjoyed your stay with us. We appreciate the compliments on our rooms, happy hour , pool area, and especially on our staff. Please share your experience with your friends and family. We look forward to your next stay with us. Thanks!

"Fantastic stay in Daytona Beach"

5
divina1957, Deltona, Florida 21/08/2017

We had a king room , oceanfront on the first floor. I highly recommend it. the back sliding door goes out to a grassy sunbathing , reading, watching the beach spot. The room was clean. the WiFi reliable. the breakfast was excellent. The pool area was most enjoyable. I would definitely come back.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We appreciate the compliments on our hotel, cleanliness, Wi-Fi, breakfast, and pool area. We are happy to hear that you enjoyed your stay. We look forward to having you stay with us again. Thanks!

"August 2017"

5
User 18/08/2017

this is the 1st time I have stayed at a BW. And I was very pleased. the front staff was great, everything was clean the food was good. Happy hour was shocking had no idea they offered it. ABSOLUTELY A GREAT PLACE TO STAY!!!!!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our cleanliness, food, happy hour, and especially on our staff. Please share your experience with your friends and family. We look forward to having you stay with us again. Thanks!

"Good place to relax with family"

4
User 17/08/2017

The hotel needs a lot of upgrades but is so close to the beach and the attention to the guest is perfect for relaxation. The food was incredible and the weekend breakfast was insanely amazing. The restaurant attendants were also so great.

"Yay! I'm a Fan!"

4
User 15/08/2017

I rely heavily on reviews and read quite a few before deciding on this one and it turned out to be the best for our buck. Our first time here there were issues with cleanliness and ants, however; management was sure to make things right on our second visit. We had a very nice room on the ground floor, and the beds were incredibly comfortable. The sliding glass doors opened right up to the patio fronting the pool deck which was so nice with two little ones in tow. The breakfast bar included with the stay is better than any complimentary breakfast I've ever experienced (Hot/Cold cereals, Biscuits, muffins, pastries, pancakes, yogurt, scrambled eggs, bacon, sausage, sausage gravy, fresh fruit, Belgian waffle station, omelet station, coffee, and apple/cranberry/orange juices). Their on-site restaurant “Traders” is very good, and we highly recommend the Mahi Tacos, and the Club sandwich. IHOP across the street is the best one I've ever been too, and there is also a 7-11 and winn dixie all within the block. The pool was always comfortable no matter what time a day. Beach access is easy, and it is a two way drivable section of the beach (a little scary if you have small children that like to run around). The sunrise was unforgettable. Many Mahalos to Karen and the staff at Best Western Aku Tiki for such a wonderful stay. My review from our first stay on 08-05-2017: Very dirty room, and a lot of ants. We checked in at apx 6pm on August 5th, 2017 for a one night stay. After putting our things in our room (#323) we walked around and explored the hotel. There is one elevator which can get pretty busy for the entire hotel (especially in the morning when people are going to breakfast/ checking out/ and housekeeping is trying to clean).There is one Ice Machine, a soda machine, a snack machine, and an atm on the first floor by the elevator. After exploring, we went to the grocery store across the street to pick up some food, came back to our room and set it all down on the counter above the microwave and fridge, and proceeded to get comfortable. A few minutes later, I noticed ants crawling on the A/C, and upon further inspection every surface in our room (to include our food!). When getting down at the right angle you could see that ever service was filthy, had crumbs of food, and ants. I took photos and video to show management, as surely they couldn't be aware of such poor housekeeping... I called the front desk at 9pm and spoke to Stephen who apologized and offered to send someone up to spray for bugs. I declined, as I am sensitive to chemicals/smells, nor did we want to be bothered at 9pm with such things. He then apologized saying there weren't any other rooms available, but I could speak with them assistant manager "Karen" regarding the matter at 9am. We went to check out at 9am, and were told Karen wouldn't be in until 10am, so we proceeded to show the front desk clerks (and a house keeping person) our video, and photos. They apologized but said that because we booked our room through Expedia, no refund could be given. I explained I didn't use expedia, but was told all third party reservations show up as such in their computer, and they have no access to the funds that pay for these rooms. They then said that they would have Karen in management call me when she came in. I will update my review after I do hear back from management…

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that management was able to make your return visit with us a good one. We appreciate the compliments on our breakfast, the rooms, Traders, the pool, our location and our easy beach access. We are especially pleased to hear that Karen and the rest of the staff helped you have a wonderful stay with us. We look forward to your next stay with us. Thanks!

"Quick Weekend Getaway"

4
Lorne K, Seattle, Washington 14/08/2017

This was our first time in 12 years staying at any hotel in Daytona Beach, we had been out of state. The Aku Tiki was nice, and we chose it because of the distance away from the main Daytona area, and noise. The lounge was nice, good food and service, drinks were great, loved the tiki bar next to the pool, although it did close because of inclement weather, thunder and lightning! Our room was clean, great view of the ocean and pool, hotel was clean, somewhat out dated, but not bad. Overall we would definitely return and stay here again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your feedback. Thank you for the compliments on our hotel, food, tiki bar, and ocean views. We are happy to hear that you enjoyed your stay with us. We look forward to your next stay with us. Thanks!

"Summer Vacation"

5
User 14/08/2017

Great place to bring the family or significant other. Clean rooms, great view, Laundry facility, Gym, free Continental breakfast, happy hour drinks, Tiki Bar in the pool area, walk to the beach. kiddie pool and the staff is very friendly. First time here and will return again next year with the rest of the family.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our room, view, gym, breakfast, happy hour, tiki bar, pool, and especially our staff. We hope you will share your experience with your friends and family. We look forward to seeing you and your family next year. Thanks!

"Worth it"

5
troyt651, Rosemount, Minnesota 13/08/2017

This hotel is in an excellent location on beach and close to stores and restaurants. Wonderful staff. Amazing service. The free breakfast and free happy hour make this place the best for price. Pool area and grounds are excellent

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We appreciate you taking the time to rate us. We are happy to hear that our staff is wonderful and provided amazing service. We appreciate the compliments on our location, pool, breakfast, and happy hour. Please share your experience with your friends and family. We look forward to seeing you again soon. Thanks!

"Tiki Bar and Staff make it a great experience."

4
David M, Millsboro, United States 10/08/2017

This my third year at the hotel for my vacation. One feels very special at the place. Neil the bartender is a very nice man who really makes a nice drink and enjoys small talk. Down side not all the house keepers do a good job but the majority do. The only problem that I have had for three years that nothing is done to stop the room or deck smokers.

"Terrible Experience & lots of bugs"

1
User 09/08/2017

We arrived at the hotel for check in around midnight and when we got up to our room the bathroom floor was covered in water. Then we started to get ready for bed only to find bugs crawling on the sheets.The hotel staff offered us another room so when I went to check the other room out with the maintenance man and there were roaches on the floor and wall. We booked the room through Groupon for the weekend but had such a terrible experience we left after the first night. The management staff said they couldn't do anything since we paid through Groupon even though I still think some form of refund should have been given. I would not recommend this place at all. Will not be going back ever again.

"Pleasant surprise "

4
User 09/08/2017

Quite by accident we stayed here when our reservations at another place were all messed up. Rooms were good and the staff was attentive and pleasant. Breakfast was good and the proximity to a great beach was a plus.

"Great place"

4
tonyhD4257RO, wylie, United States 08/08/2017

Overall a great place to stay. We have been going here for the last 5 years but will probably try new beach next year. The food at Traders was great. I would recommend this place for a family. The new bartender on Weekend was rude and unfriendly. The guy they had over the last 5 yrs was great and very friendly to kids.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving us your review, we appreciate your continued business. I apologize if you felt our bartender was not friendly, that is certainly not the norm. I have shared your comments with our bartenders, we work very closely with all of our staff to ensure that all guests are treated with a warm welcome. I do hope you will consider coming back to stay with us on your next visit.

"Very dirty room, and a lot of ants."

2
User 07/08/2017

We checked in at apx 6pm on August 5th, 2017 for a one night stay. After putting our things in our room (#323) we walked around and explored the hotel. There is one elevator which can get pretty busy for the entire hotel (especially in the morning when people are going to breakfast/ checking out/ and housekeeping is trying to clean).There is one Ice Machine, a soda machine, a snack machine, and an atm on the first floor by the elevator. After exploring, we went to the grocery store across the street to pick up some food, came back to our room and set it all down on the counter above the microwave and fridge, and proceeded to get comfortable. A few minutes later, I noticed ants crawling on the A/C, and upon further inspection every surface in our room (to include our food!). When getting down at the right angle you could see that ever service was filthy, had crumbs of food, and ants. I took photos and video to show management, as surely they couldn't be aware of such poor housekeeping... I called the front desk at 9pm and spoke to Stephen who apologized and offered to send someone up to spray for bugs. I declined, as I am sensitive to chemicals/smells, nor did we want to be bothered at 9pm with such things. He then apologized saying there weren't any other rooms available, but I could speak with them assistant manager "Karen" regarding the matter at 9am. We went to check out at 9am, and were told Karen wouldn't be in until 10am, so we proceeded to show the front desk clerks (and a house keeping person) our video, and photos. They apologized but said that because we booked our room through Expedia, no refund could be given. I explained I didn't use expedia, but was told all third party reservations show up as such in their computer, and they have no access to the funds that pay for these rooms. They then said that they would have Karen in management call me when she came in. As the day progressed, I hadnt heard from Karen, so I finally called her at apx 4pm. She seemed oblivious at first, but then apologized and offered a discount on our next stay. Really??? I told her we wouldn't be visiting again, as it really was not a pleasant stay, and she offered to mail us a gift certificate for one night stay, and apologized again. Karen also said she would email a copy of this gift certificate, which has yet to show up. I will update my review if/when it does. On a nicer note, the beds are comfortable.

"Incredible "

5
User 03/08/2017

Highly recommended my girl and I live in Florida but come to Daytona once a month for the beautiful beach. We've stayed at several hotels but, best western aku tiki tops the best! We're here now scheduled to check out tomorrow but I think we're Gona pay and stay an extra night it's that nice! The entire hotel is immaculate rooms incredibly clean the staff is wonderful hot breakfast is amazing and the Tiki Bar is fun with good music and the nicest bartenders also, happy hour in the restaurant at traders free drinks for an hour. What more can I say? I'll be back next month. Wonderful place I so recommend!

"Daytona"

5
Michael M, Cobleskill, New York 03/08/2017

All staff had great personalities but Ward at the front desk and Shelley in the restaurant went above and beyond!!! The room had a pool view and beach views! Modern and comfortable. Free parking, private pool, free adult drinks every evening for an hour and an amazing breakfast buffet for free!!! Also an all you can eat seafood and prime rib special nightly. The breakfast had an omelet station, hot dishes, waffle and pancake stations, juice and coffee along with traditional continental items! 3 kids ranging 6-14 yo and 2 adults. We like the pool is private and the tiki bar as well as beach access. A great time was had by all.

"Great family friendly hotel"

4
U4831WZmichellem, Clearwater, United States 31/07/2017

Always a great stay at the BW Aku Tiki. The friendly staff go out of their way to make you feel welcome. Great beach location, close to restaurants and attractions. This was our 4th stay and we'll be back again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. Welcome back to the Aku Tiki, we appreciate your loyalty to our hotel. Thank you for the compliments on our location. We especially appreciate the compliments on our staff. We look forward to your next stay with us. Thanks!

"Budget Friendly"

4
User 30/07/2017

Just keep an open mind. This is an older hotel. It is kept clean but some areas are quite dated & smell funny. However for under $200 a night you get quite a lot! The staff is very personable. We had an ocean view /pool view /end room balcony efficiency. It had an actual stove & large fridge which was nice. There was a toaster & single cup coffee maker as well as silverware, plates, cooking pans, dish towels, & dish soap provided. There were 2 queen beds that slept quite good & had better pillows than some of the higher end places we've stayed. There was also a desk & a separate table for meals. Being on second floor & near the road the view of ocean was just ok. The pool was large & had a tiki bar making strong drinks. Breakfast was included as is a complimentary cocktail reception in the evening. The attached restaurant is reasonable in price & will deliver to the room for a fee. There is also local delivery option from another spot. Parking is a bit tight but did have some larger spaces. We had a large vehicle so this was much appreciated. Beach access was easy & there were towels provided for the pool.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel, rooms, amenities, and especially our staff. Thank you for taking the time to rate us. We look forward to seeing you again soon. Thanks!

"Perfect stay"

5
joverturf, Ringgold, Georgia 30/07/2017

Stayed at the hotel for a week and had a great stay. Our room was a king ocean view room. The bed and pillows were amazing and every night we got the best sleep. Having a large breakfast bar in the mornings was definitely a plus. Also having a mini bar by the pool is convenient. Beach access is so close and easy to get to, made trips to the ocean hassle free. The room always stayed nice and cold which is nice for hot summer days. Only thing I would change would be that they have more than one elevator. Our room was at the back of the hotel and there was usually a wait to get on. But we also had the stairs access close to our room which wasn't so bad. Will definitely be back again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you had a great stay with us. We appreciate the compliments about our beds, air conditioning, beach access, and large breakfast. We hope to see you again soon. Thanks for staying with us.

"Great beach trip"

5
T4747ZKkathyt, Hixson, Tennessee 23/07/2017

It is a fun place to stay with excellent service. Food is priced a little high on some entrees. Rooms are good sized and clean. Awesome view. Plenty of things to keep everybody busy. Enjoyed happy hour. Breakfast was delicious.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your rating. We are happy to hear that you had fun during your trip and were provided with excellent service. We appreciate the compliments on our rooms, cleanliness, views, and amenities. We look forward to your next stay with us. Thanks!

"Clean little place "

4
Foxygurl23, Orlando, Florida 17/07/2017

This hotel was clean and the employees were very friendly. We all enjoyed our short stay. We just came in for the night to go to a concert. Not a lot on property, but we didn't need that since we weren't going to be there much.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on both our hotel and our staff. We hope to see you again soon. Thanks!

"Not bad at all"

4
GaSweet, Lithonia, Georgia 17/07/2017

The amenities and quality of service weighed heavily in my rating of this hotel. My daughter and I stayed for 2 nights to enjoy a few days at the beach. The proximity to the beach is very convenient. Our room was oceanfront, first floor. It took some getting used to...The hallways were hot and humid. The interior of the room could use some upgrades. The location of our room was right next to the door giving other guests access to the pool and beach. It was noisy at times but the majority of our time wasn't spent in the room. The air conditioner was a bit loud. But the room was very clean. We used the microwave and fridge (both were very clean). The staff was super friendly and helpful. The pool was very large and went up to almost 9ft on the deep end. The breakfast buffet was exceptional! Hot items like bacon, eggs, french toast, pancakes, sausage, potatoes were served. Omelettes were cooked to your specifications. There was a nice selection of pastries, fruit, juice, milk, and waffle makers. And it was all free, with your hotel stay! We also ate at the restaurant for dinner. They offer a seafood buffet on Fridays but we ordered from the menu. The lobster bisque, wings, and buffalo shrimp were delicious! Overall, it wasn't a luxurious stay but a comfortable one. Oh, and they offer complimentary fresh baked cookies every morning at the front desk!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your room and all of the amenities that we offer including a hot buffet breakfast and free cookies. We appreciate the compliments on our cleanliness and especially on our helpful and friendly staff. We look forward to your next stay with us. Thanks!

"Ok room, nice view "

3
User 16/07/2017

We stayed at this hotel after refusing to stay at its sister property 2 doors down, El Caribe ( NIGHTMARE MOTEL). The hotel overall was clean. It was a bit dated and there were some areas of building that appeared to need repair. Due to the late booking we had to move rooms, from 427 to 316. Room 427 had a parking lot/ocean view. The room was perfect with the exception of VERY strong fumes coming through the ventilation system. The staff at this resort is EXCEPTIONAL. Steven, at the front desk worked to assist us with the last minute booking. Room 316 was a few steps down from the original room. It felt there there was new carpet placed over top of a very uneven flooring. There were stains on the sheets of one of the beds. The view of the resort pool/ocean were AMAZING. This resort also offers free parking, free breakfast until 11a, and free happy hour from 5:30p to 6:30p.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you April for leaving us your comments. We apologize if you experienced any fumes through the ventilation system. Our staff enjoys seeing our guests and making them feel welcome. We have shared your comments with Steven. We always encourage guests to let us know during their stay if there are any issues with their room (i.e. bedding, bathroom, air conditioning/heating unit, etc.) our housekeeping is very diligent in cleaning our rooms and replacing bedding. Happy hour and our complimentary parking and continental breakfast are always very popular with our guests. We hope you will stay with us again on your next trip to Daytona Beach!

"Nice"

3
User 15/07/2017

I'll have to say that hotel was rather clean and presentable. I always check the room for cleanliness and bugs it's what I always do. Some said no ac in the halls and I would have to agree except down on the first floor. Ac in the room was great thankfully because it was hot hot hot. I did have an issue when booking online (my fault)and the lady at the front desk tried to help and gave us an upgrade. I booked a room online and it said beach front view and the person at the desk said I don't know why they say that it will give you a view over the parking lot and you can,see the beach. So she moved us to the other side where you can see the pool and the beach. Was nice to have access to the beach from the hotel. Had some strong fumes from the stair well that they were painting but nothing in the room thankfully. They did have rooms facing the ocean but not sure what the description of the rooms where thinking that's what I booked. I don't come to the ocean nit to be able to wake up to it. Over all not bad for the price. The breakfast in the morning was a buffet and pretty good about of food. It's busy so get in early. I might stay again. But most likely would just try another hotel to have a little nicer and newer.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Cameron thank you for leaving us your review. Our staff works very hard to keep our rooms clean and make guests feel welcome. We apologize for any issues you experienced when booking online. Our guests appreciate our breakfast buffet, always a hit. We do hope you will consider our hotel on your next visit to Daytona Beach.

"Good and bad"

4
alicemG1956RT, Louisville, Kentucky 10/07/2017

The upgrade is good but letting go of a friendly out side bar tender that was friendly the new one doesn't care. Benson has been there all the years of our stay kids all upset. The rooms need at least one chair that is comfortable. E

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving us your review. All of our staff works exceptionally hard to make guests feel welcome and take care of any needs. We have several long time employees who enjoy seeing our guests year after year. We look forward to seeing you on your next visit to Daytona Beach.

"Clean, outdated interior, overpriced but it does have a very nice pool and restaurant. Easy access to the beach."

3
274dennag, Greenfield, Indiana 06/07/2017

Wouldnt recommend this hotel unless they update rooms with newer furnishings, cabinetry for the kitchen needs to be updated. Silverware under the sink was very inconvenient. Bedspread and window treatments also need updated. Humidifier was loud and again needs to be updated with a more efficient and quite unit. Lobby and outside property very nice and appealing.

"Great Place To Stay!"

5
Fire4657, Gold Hill, North Carolina 06/07/2017

We were looking for a place to stay for a night or two before our Disney World Vaction, and we found our new go too spot. The staff was awesome,the room we had was nice and clean with very comfortable beds. The swimming pool was great and not crowded at all. Trader Joe's had the best food for breakfast and dinner. The FREE happy hour was a nice surprise also. And we can't forget an absolutely awesome pool side tiki bar with great service and views of the pool and beach! We stayed Thursday threw Sunday and we can't wait too book a full week for the next vacation! See you next summer!

"Absolute delight"

5
Julie N, Marysville, Ohio, United States 03/07/2017

We booked an 5th floor ocean front room for an overnight stay in Daytona. It ended up being a mini vacation in itself. The pool, beach access and outdoor seating are fantastic. The room was clean and comfortable. We ate at the restaurant in the hotel for both dinner and breakfast. Both were wonderful. The complementary breakfast was the best we have every had anywhere. There is also a completmentary drink for happy hour in the afternoons. We easily could have stayed here for a week.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are so happy to hear that you enjoyed your stay with us. We appreciate all of the compliments on our amenities, room, and restaurant. Please share your experience with your friends and family to let them know about our hotel. We look forward to having you stay with us again soon. Thanks!

"Daytona International Speedway "

5
April D, Nags Head, North Carolina 02/07/2017

Absolutely fantastic place to stay! Clean rooms, great access to the beach and the track. The staff is friendly and welcoming and fantastic! The Tiki Bar is awesome food is great drinks are good just wish they had later hours. Second year staying here while I work at the track and don't want to stay any place else!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back to the Aku Tiki Inn! We love to have returning guests. Thank you for all of the compliments on our hotel, amenities, and especially our staff. We look forward to your next visit with us. Thanks!

"Our new number 1 destination for Daytona."

4
PCee_12, Tennessee 02/07/2017

Extra enjoyable stay. The property was very well kept even though there were a couple of places which showed its age. The pool was crystal clear EVERY day, thanks to the maintenance team who were like early morning ants caring for each detail. Maintenance and room services appeared to get frequent quality inspections. Staff, top to bottom were friendly and provided great service. Towels for the pool, grill and bar service. We enjoyed the grass lawn and picnic area immediately above the beach when we were through playing in the ocean. It was close enough we could kept an eye on the kids. Oh, can't forget the full buffet / self serve breakfast which ran to 10AM each morning. The choices should suit anyone. A real time and money saver. A comparable breakfast would cost a family of 4, $35-$50 . . .

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to be your new number 1 destination in Daytona Beach, thank you! We appreciate all of the compliments on our hotel, pool, and breakfast. We especially appreciate the compliments on our staff. We hope you share your experience with your friends and let them know about our hotel. We look forward to your next visit with us. Thanks!

"Great place!"

5
Lori N, Jacksonville, Florida 29/06/2017

Came for a short getaway with some friends. Rooms are clean, spacious, and bright. Beds are comfortable . Staff is extremely friendly and helpful. There is a restaurant on site that is fabulous, and there is a pool side bar. I will most definitely be back!

"Alls well in happy land"

5
Louise V, N Dinwiddie, United States 29/06/2017

Great place to stay, Great rooms, Great staff .Hotel looks good with new upgrades The hotel is close to any where you want to go in central Florida. Ocean at front door shopping very close amusements close. Trolley service at front door. Fishing of all kinds within short distance beach, river,pier,bottom.off shore.

"Great Place"

4
FloridaEly, Tampa, Florida 28/06/2017

Will return and have recommended to friends. The staff makes this place great. They are so wonderful . The food is good. Location is great . Rooms are dated. A/C units need to be replaced and the towels are too rough. But those are things I can live with. Will be back!

"Great hotel great staff clean rooms "

5
User 27/06/2017

Aku Tiki Inn was amazing! We had the best time! Tiki bar Dan, was so nice and friendly and makes great drinks! The rest of the staff was very friendly as well! The rooms are big and clean! Great ocean views too. You also get a free hot breakfast everyday and a free cocktail hour at the inside bar. Thanks for an amazing time! We will be back!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you had an amazing time with us. We appreciate the compliments on our staff and will be sure to share your comments with Dan. We are pleased that you liked your room the ocean view, the free breakfast, and our complimentary cocktail hour. Please let you friends and family know about our resort. We look forward to seeing you soon. Thanks!

"Wonderful"

5
Doni J, Tampa 26/06/2017

Great location. Friendly staff. Wonderful breakfast and the restaurant was good too. Large clean pool we had a great stay. Friends joined us and said they would return to this location. We plan to return as well

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed our location, the pool, and breakfast. We appreciate the compliments on our staff. Please let all of your friends and family know about our hotel. We look forward to seeing you soon. Thanks!

"I want to go back "

5
User 22/06/2017

This is a great place to stay and is reasonably priced. Our family of 3 stayed here for 5 nights with an ocean front room. The staff was very nice and the rooms were cleaned in a timely fashion. The breakfast as stated by many others was awesome. During our stay they had pancakes, waffles, bacon, sausage, cereal, made to order omelets, fried potatoes, and I'm probably forgetting more. They also have a free cocktail happy hour from 5:30-6:30 in their restaurant, Traders. The food at the restaurant is also good and reasonably priced. (I enjoyed their Mahi Tacos). They even had Shirley Temples or soft drinks for the kids too. The atmosphere at this hotel sets it apart from other hotels in the area. During our stay people were playing guitar and having a good time and the energy and positivity was contagious. The pool is great and they have a kid's pool as well. The bartenders at the tiki bar would occasionally blow bubbles over the kiddy pool and the little ones loved it. Overall, this hotel was great and I can't wait to come back.

"Great place!!"

5
Kristi G, Salemburg, North Carolina 21/06/2017

We enjoyed our stay!! Had no issues with hotel or staff!! Everyone went above and beyond to make sure we had everything we needed!! Not crowded so we didn't have to fight for a spot on the beach!!Highly recommend this hotel and we will be back!!

"Buyer Beware!"

1
User 14/06/2017

Booked an ocean view room. Got there and room was on 1st floor. Could not see the ocean unless you went on patio and stood in the corner and looked over a wall. And then you could see s tiny sliver of water. Went to the front desk. The person on duty told me that we had booked through Expedia and if we had called the hotel direct they could have told us what our view would be. That really made no sense to me since Expedia only sells what hotel considers Oceanview to be. She said that we were welcome to get another hotel. It was a busy week there and I needed to make sure I could get another hotel before leaving. I was informed that I had until 6 PM. A few minutes later I was told that I needed to leave ASAP so that they could give the room to someone else. I had driven down the street to drop my daughter off somewhere and told the person I would be back in a little bit and was on the phone with Expedia getting another hotel. She proceeded to scream at me and was unbelievably rude and said that I needed to be there now and hung up on me. She would not even allow me to speak. I fortunately found another room. Never again!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
We apologize for failing to meet your expectations regarding the view from your room. We do try on our web site and the sites of all our valued online partners to describe exactly what view the guest will have specific to each room type they might reserve. When misunderstandings occur we do our best to resolve the issue at the hotel and do try to make our guests happy. Unfortunately during sold out dates we may not have any options available in our hotel to resolve the situation. We apologize for any misunderstanding about the view of the room reserved. We also apologize for any rude behavior on the part of our staff. That is never something we want to hear and we will remind staff of how important it is to treat all guests with courtesy and professionalism.

"Great place in Daytona Beach!"

5
Sandra B, Cleveland, Tennessee 10/06/2017

Loved this hotel. Best breakfast! Everything on their bar: waffles, pancakes made to orde omellets, oatmeal, cereal & pastors, etc. friendly helpful staff. Clean facility. Mini kitchen in room stocked with dishes.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you Sandra for leaving us your review. Our guests always rave about our omellet bar so we are glad to hear you liked it too. Our staff works very hard to make our guests feel welcome, we have shared your comments with them. Thank you for staying with us, we hope to see you again in the future!

"Fun place to stay with Family and Friends!"

5
NativeFloridian64, Central Florida, Florida 09/06/2017

Stayed here with friends. The pool area is great, the restaurant is awesome and the "free" 5:00 happy hour is a lot of fun! The price for this place is amazing considering the FREE happy hour and the FREE breakfast. I will be back!

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for leaving us your review. We are so glad to hear you liked our free happy hour and breakfast! Our guests love these amenities. We look forward to seeing you again in the near future!

"Quality for good price"

5
Chris J, Newark, New York 08/06/2017

The staff was friendly and helpful. Rooms were clean. Breakfast was included and decent. It is more than what we paid for.. and right on the beach with a nice outdoor pool and tiki bar. Would definitely go again.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your comments. We appreciate the compliments on our staff! Thanks for the nice words about our rooms, breakfast, pool and tiki bar. We also appreciate your recommendation. We look forward to seeing you soon. Thanks!

"Fantastic staycation!"

5
815phillm, Ormond Beach, Florida 08/06/2017

Great pool, delicious breakfast with omelette bar, fresh baked cookies early in the morning, tons of activities including bean bag toss, ping pong, shuffleboard, pool toys, and awesome tiki bar. The rooms were clean with a beautiful ocean view.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you had a fantastic staycation with us. We appreciate the compliments on our pool, breakfast, cookies, activities, tiki bar, rooms, and views. We hope to see you again soon. Thanks!

"'Head' of the class"

5
Redcurls875, Florence, Mississippi 05/06/2017

We had booked through Groupon on this hotel, it was far better than we could have hoped. They staff was great and the beach view just outside our room was nearly magic to our children. Families, this is a must stay place. Great breakfast, friendly staff.. lots of extras

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that we exceeded your expectations. We appreciate the compliments on our hotel, breakfast, and especially our staff. Please recommend us to your friends and family. We look forward to seeing you soon. Thanks again!

"Best Western Aki Tiki Inn.The place to be on Daytona Beach"

5
Art G, Hamilton, Ohio 03/06/2017

The staff at this Hotel are the best in the world.They are all great Treat you like family.The view from the Hotel is perfect.Great Food,Inside bar is great.Clean NO bugs.Very nice beds.Could not ask for more.The only downside is their Tiki Bar.The ladies that work out there did great.But on the weekends Dan is out there.Not A fan of his bad drinks.Hits on the ladies to much.Busy telling us how great he is.The bar was much better when Benson was there.Other wise the place is the best.Been going there for 18 years Love it,

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for your five star review. Welcome back! We appreciate the compliments on our hotel, the view, the food, and the bar. We are happy to hear that the staff treated you like family. We look forward to your next stay with us. Thanks again!

"Great hotel, great employees, great food and excellent ocean views and access!"

5
Connie L, Jackson, Tennessee 29/05/2017

We love the Aku Tiki! The hotel is clean and beautifully decorated. The staff are all friendly and helpful! The pool is huge and clean. We have been staying here for many years. It's our home away from home! It's very family friendly. The breakfast buffet has something for everyone. They have an omelette bar on the weekends that is excellent. It has great ocean views and easy access.

Wendy T, Guest Relations Manager at Best Western Aku Tiki Inn, responded to this review
Thank you for taking the time to review our hotel. Welcome back to the Aku Tiki Inn! We appreciate your loyalty to our hotel. We are happy to hear that you enjoyed the many amenities that we offer such as the buffet breakfast and pool. We are especially grateful for the compliments on our staff. Please let your friends know about our hotel. We look forward to seeing you soon. Thanks again!

"Great location, great stay."

5
Chief1944, Dover, Delaware 24/05/2017

The room was good sized and very clean. Breakfast is included every morning, and is large. The choices change every morning, but make your own waffles and pancakes are always available. There was a free Happy Hour everyday, and the bar staff was very friendly. The pool is large, and had plenty of seating available. There is access to the beach, which makes it easy to enjoy the ocean. Traders restaurant has good food, and is reasonably priced. The staff in the hotel is very friendly and strives to make your stay a great one.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel and the many amenities that we offer such as hot daily breakfast and free happy hour. We especially thank you for the compliments on our staff. We look forward to your next visit with us. Thanks!

"Great vacation"

5
sybila2017, Mount Dora, United States 23/05/2017

The hotel has great amenities and the staff was excellent. The swimming pool was large and they even had a small child pool. The patio are was very nice and comfortable. I would strongly recommend this particular hotel to family and friends.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate all of the compliments on our amenities and our staff. We also appreciate your recommendation. We look forward to seeing you again soon. Thanks!

"Best hotel in Daytona"

5
Sharon C, Winston Salem, North Carolina 23/05/2017

We have stayed at this hotel for about the last 6 years. We normally travel to this hotel at least 2 times a year and sometimes 3. The hotel serves an excellent breakfast. Please keep it up along with the manager's special in the afternoon. These two items along with excellent staff and clean, comfortable rooms is why we keep coming back! Hats off to Dan at the Tiki bar and Neal at the inside bar. Both were very gracious hosts and took good care of us They are professional and accommodated any request we had. They make it a fun place to visit.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. Welcome back to the Aku Tiki Inn! We appreciate your loyalty to our hotel. Thank you for all of the compliments on our amenities and our staff. We are happy to hear that both Dan and Neal were gracious hosts and took good care of you. We look forward to your next stay with us. Thanks again!

"A Nice Place"

5
chrisdC5579GR, Hilliard, Fl, United States 22/05/2017

Been here a couple of times on business trips. Pretty nice place with a neat theme. Free drinks 5:30pm to 6:30pm. The Continental Breakfast has really improved over the past year with the new restaurant manger. Most, if not all, rooms have nice ocean view - right on the beach with an IHOP and WinnDixie across the street. Very clean and convenient place.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoy our cocktail hour and breakfast. We appreciate the compliments on our amenities and look forward to your next stay with us. Thanks!

"Unclean room"

2
615hughc, Covington, Georgia 20/05/2017

Room we stayed in made my son sick the AC veng was so dirty and room dusty and funky. They need to do a better job at cleaning the rooms properly so that people dont get sick. Spend sone more time on the cleanliness of where guests sleep please tgank you.

Wendy T, Guest Relations Manager at Best Western Plus Aku Tiki Inn, responded to this review
Thank you for leaving your comments. We are sorry to hear we did not meet your expectations. We encourage guests to always let us know during their stay if their room is not up to their standards. Our housekeeping is extremely conscientious to ensure rooms are always clean. We will review your comments with our staff to improve for future guests. We hope you will consider our resort on a future visit to Daytona Beach.

"Great Vacation"

4
vance950, Longview, Texas 16/05/2017

We had been on a cruise to Panama Canal and came back to Daytona Beach and spent three days having a great time. The hotel was convenient to every thing and also right on the beach We went on a Dinner Cruise that was outstanding. it was on the Intercoastal, but I cannot remember the $19.95 for a great Prime Rib, or Turkey & Dressing.

Wendy T, Guest Relations Manager at Best Western Plus Aku Tiki Inn, responded to this review
Thank you for your review. We are happy that you stayed with us after your cruise. We appreciate the compliments on our hotel and location. We look forward to seeing you again soon. Thanks!

"Excited to see Aku Tiki"

3
rfuchs0917, Jacksonville, FL 16/05/2017

Overall, not bad, but managers PLEASE do some Quality Control - after a room is cleaned check the sheets (Would you sleep on stained sheets?), check the bathroom(Do you want to dry your face in someone else's pubic hair left on the towels?), check the vents (Can you breath mold and dust? I cant I have asthma!) These conditions are VERY common at beach hotels, but still yucky.

"Paradise in Daytona Beach Shores"

5
Hoosier2, Bedford, Indiana 16/05/2017

Once again we spent our DBS vacation at our favorite hotel in the area, the Best Western Aku Tiki Inn The staff is very friendly and helpful, even recommending a great Primecare facility to us. The new room lamps, with outlets are a great update for those of us with gadgets needing charged. The new curtains and wall pictures are very bright and cheery. The new lounges are very comfy for sunning. Sea wall railings were being replaced while we were there and served as a back drop for wedding pictures for a lovely couple. The same style railing is being used to replace the old concrete block railings on the upper rooms. A very nice update that now allows viewing the ocean while comfortably seated outside your room. The basketball goal is back up. Sadly the drought and maybe storms from last winter have really taken a toll on the lush grounds. Grass is really distressed and plants are a little worse for wear. Hopefully the large gates at the north and south end of the grounds will be repaired and locked soon to enhance security. A ramp to the beach and key card lock to keep just anyone from entering from the beach would be a nice improvement. As always, we were saddened to leave for home.

Wendy T, Guest Relations Manager at Best Western Plus Aku Tiki Inn, responded to this review
Thank you for your feedback and welcome back to your favorite hotel! We appreciate the compliments on our renovations and hotel. We especially appreciate the compliments on our friendly and helpful staff. Thank you for taking the time to rate us. We look forward to your next stay with us. Thanks again!

"Thank you."

4
jeanfrancoisb883, Paris, France 15/05/2017

Beach front hotel. Easy to find & access location. Very safe location. Great confort& large rooms. Great for family stay. Very clean premises. Great attention and service from hotel personnel. Safe car parc. Higly recommend it.

Wendy T, Guest Relations Manager at Best Western Plus Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you enjoyed your stay with us in your comfortable and large room. We appreciate the compliments on our hotel personnel. We also appreciate the recommendation. We look forward to your next visit with us. Thanks!

"Great site. Marvelous staff."

5
janetkE2563IJ, Mayfield, United States 13/05/2017

Wonderful hotel with many amenities including fitness room, free breakfast, and free happy hour. The tiki bar is a plus and the staff are wonderful!! We have been going to the same place for 15 years and expect to do so for another 15 years!!!

Wendy T, Guest Relations Manager at Best Western Plus Aku Tiki Inn, responded to this review
Thank you for your feedback. Welcome back to the Aku Tiki Inn! We appreciate your loyalty to our hotel. Thank you for the compliments on our hotel, amenities, and staff. We look forward to seeing you soon. Thanks!

"WONDERFUL - AGAIN!"

5
30Christmas2013, Jacksonville, Florida 10/05/2017

We had a 4 day stay at the Aku Tiki for my husband's 70th Birthday. (Very young 70).Everything was great from the Booking with Chelsea to the Buffet Breakfast to Happy Hour Bar and Restaurant with Neal. All staff are friendly and helpful. The location right on the beach and the large pool always make our stay here enjoyable. We will be back again and again and again. Thanks to all for making our stay GREAT!

Wendy T, Guest Relations Manager at Best Western Plus Aku Tiki Inn, responded to this review
Thank you for your review. Happy 70th birthday to your hubby! We appreciate all of the compliments on our hotel, amenities, and especially our staff. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again and again and again. Thanks!

"nice place"

3
User 08/05/2017

we have been coming here for about 30 years with a 3 year break for graduations. always great staff and clean rooms. a little disappointed with the grounds. all grass is dead, plants need to be watered. never seen it like this before. there are doing a lot of work around the hotel. maybe the grass will be next.

Wendy T, Guest Relations Manager at Best Western Plus Aku Tiki Inn, responded to this review
Thank you for your review and welcome back to the Aku Tiki Inn. Currently, Florida is in a drought situation. Watering is limited to specific days and times. We are expecting rain this weekend so that should help. We hope to see you again soon. Thanks!

"Excellent getaway hotel with a "resort" type feel"

5
lando_man68, LAND O LAKES, WI 03/05/2017

Absolute great experience at Aku Tiki Inn for a week of spring break. Check in was harmless and front desk guy was super friendly as was all the staff during our stay. Hotel is older but has been obviously (and somewhat in process) of updates. Our room was clean and very comfortable with a kitchenette. It was ocean "front" with sliding door access to a private balcony facing direct East making for excellent sunrises and ocean views. Beds were comfortable and AC worked great. About the only thing to mention would be size of thebathroom is little small but not a deal breaker by any means. FULL ON breakfast served every morning from 7am to 10 am with eggs, meats, fresh fruits, dry cereal, home made waffles, yogurts, juices and coffe. Mixed up breakfast offereings every other day or so with hash, scrambled eggs etc. Also free bar rail drinks in lounge every afternoon from 4pm to 5pm. And tiki lounge pool side very comfy while you and kids enjoy pool. Oh....did I mention the pool. BIG heated pool and very clean. They also have a huge, shallow kiddie pool for toddlers. Pool is surrounded with enough lounge chairs as well as tables with umbrellas. Direct access right out onto beach also and not too busy although it is located within one of the "drive" beach areas. Over all I gave Aku Tiki 5 stars, if I could have given it 6 stars I would have!

Wendy T, Guest Relations Manager at Best Western Plus Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your spring break with us. We appreciate all of the compliments on our hotel and amenities such as breakfast, cocktail hour, and our pool. We thank you for wanting to rate us 6 stars! We look forward to your next stay with us. Thanks again!

"Great Place to Stay"

5
triciawingert, Washington DC, District of Columbia 02/05/2017

Been here several times. Breakfast and Happy hour built into the price. Great Salt Water Pool and the Ocean and Sand are right in front of you. Restaurant on site so you never have to leave! Everything is right there.

Wendy T, Guest Relations Manager at Best Western Plus Aku Tiki Inn, responded to this review
Thank you for your feedback. Welcome back to the Aku Tiki Inn! We are happy that you chose to spend your vacation at our hotel. We appreciate the compliments on our breakfast, happy hour, and pool. We look forward to your next visit. Thanks!

"Love this place"

5
Jamie C, Kentucky 01/05/2017

We stayed here 1 time and plan on coming back. Everything was perfect. We loved the free breakfast and It's right on the beach! Very well priced too. We were at a hotel down the street but ended up leaving there after the first night and came here. So glad we did.

Wendy T, Guest Relations Manager at Best Western Plus Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that everything was perfect at our hotel. We appreciate the compliments on our free breakfast, location, and price. We look forward to your next stay with us. Thanks again!

"Jeep Beach-Awesome stay!"

5
Tammikins20, Summerfield, Florida 01/05/2017

We had a great time aku tiki! This will be our daytona stop! We've stayed at so many hotels over there and this was the best and best for your money! Daniel at the tiki bar was great! Great location and no problems whatsoever. We stayed oceanfront on 3rd floor. Great room , great staff, great visit. One down side, only one very slow elevator in hotel...and on opposite side l of hotel. We took the stairs 90% of the time, but we're a younger couple. If you cannot do that, don't stay oceanfront

Wendy T, Guest Relations Manager at Best Western Plus Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you had a great time! We appreciate the compliments on Daniel at our tiki bar, location, staff, and hotel. We look forward to seeing you again soon! Thanks!

"Laid back with all the amenities"

5
marcwW5459QR, Winter Park, United States 24/04/2017

If you're looking for a hotel with clean rooms, a nice pool area, delicious dining on-site, and right on the beach for an affordable price, then this hotel has everything you need. It's not much to look at, at first, but I was pleasantly surprised by the quality of service and amenities provided, which was all I needed to have a nice relaxing time with my daughter.

Wendy T, Guest Relations Manager at Best Western Plus Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you and your daughter had a relaxing visit with us. We appreciate the compliments on our hotel rooms, pool, dining, location, price, and especially service. We look forward to your next stay with us. Thanks again!

"Last minute booking, great choice"

4
Amanda G, Bangor, Maine 21/04/2017

Our group had booked a different hotel online which turned out to be NOTHING like its website promised. We frantically searched online for a new hotel and got the last three oceanview rooms at the Best Western. We made a great choice - full breakfast and room were great, staff was very helpful and professional. Would stay here again.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you made a great choice by staying with us. We appreciate the compliments on our breakfast, accommodations, and especially our staff. We look forward to your next stay with us. Thanks again!

"Nice staff and good amenities!"

5
Tabatha F, Cincinnati, Ohio 12/04/2017

This is not a fancy place but then again, I am not a dance person. I really enjoyed our stay. Water pressure is lacking. Loved the free drink for happy hour! The pool was awesome and access to the beach is easy. One evening we went to get a bite to eat for dinner. After visiting many of the local restaurants just to find out there would be a 2 hour wait, we ended up back at the hotel restaurant. It was delicious!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our happy hour, pool, and beach access. We are pleased to hear that you enjoyed your dinner with us at Traders. We look forward to your next stay with us. Thanks again!

"Wonderful "

5
User 11/04/2017

Kind staff . Very helpful reception . Very nice guy in reception Steven appreciate nice vacation. Delicious hot breakfast. Enjoy the free drinks in the afternoon. Nice quiet location . Very friendly staff . Your family will like for sure . Highly recommend. Thanks

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed our hot buffet breakfast, happy hour, and our location. We appreciate the compliments on our staff. We look forward to your next stay with us. Thanks again!

"best on the beach"

5
Noreen B, collingwood, Canada 02/04/2017

We have stayed here a few times and are always pleased with the service, the room and especially the breakfast. Although we had no children with us, it is a perfect hotel for children of all ages. Everyone at the hotel were friendly and fun to get to know. We had a beachfront room which was great for people watching. Good restaurants nearby. but the breakfast is so complete, you do not need to have lunch.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review and welcome back to the Aku Tiki Inn! We appreciate the compliments on our hotel, service, and breakfast. We look forward to having you stay with us again. Thanks!

"Family spring break vacation"

5
Heriberto S, Whiting 02/04/2017

Will be back this year.. we had an amazing spring break at this hotel. Second time coming here and I think we will definitely come back soon. Flexible and friendly staff. The front desk was very accommodating.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back to the Aku Tiki Inn! We are happy to hear that you had an amazing spring break with us. We appreciate the compliments on our staff. We look forward to your next stay with us. Thanks again!

"Excellent Place to Stay - Our 'Go To' Daytona Motel"

5
W866NTrichardb, Beverly Hills, United States 29/03/2017

We always have a great time and the children/grandchildren enjoy the pools. They serve an excellent continental/buffet breakfast and the staff are friendly and helpful. They have just completed renovations, which followed with price increases, but we will still stay with them. Our family has been staying, exclusively at Aku Tiki, since our first visit in 2009.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review and welcome back to the Aku Tiki! We are happy to hear that you had a great time and were able to enjoy the pools and breakfast. We appreciate the compliments on our staff. We look forward to your next stay with us. Thanks!

"Great hotel and staff"

5
AliceRandy, Fort Saskatchewan, Canada 28/11/2016

We had a great stay at this hotel, the room was clean and nice, the bed was comfy and the pillows were great. Free hot breakfast with waffles, pancakes, eggs, sausages, potatoes, fresh fruit, yogurt, pastries, bread for toast, juice, and coffee. Hot and tasty! And in the early evening the hotel serves free drinks!! The pool area is well cared for and the beach is lovely; the sand is clean and very soft. The staff is very friendly and helpful and very personable. They are in the middle of a big renovation at this time and when done it will be very nice. This was our first visit, but will not be our last.

"Incredible Rooms, Wonderful Staff!!!!"

5
User 28/11/2016

I stayed for the first time at the Aku Tiki in August of 2016 on vacation with my in-laws. We had reserved 3 rooms for a week and they gave us a great rate, especially for the value! Not only was the buffet breakfast nice and hot as well as delicious but they give free drinks from 5:30 till 6:30 at the restaurant that is attached called Trader's Restaurant. The pool was nice and warm because it is heated, very clean and huge which was great for us adults to swim and still have room for young kids to splash around without getting in each others' way. I will DEFINITELY stay again. The beds were more comfortable than my own and the views are outstanding. Finally, the staff is the friendliest and most accommodating I have ever met! I was always met with a smile whether it was at the front desk or by housekeeping. They knew the area and had great recommendations for fun and dining. A MUST STAY AT DAYTONA BEACH!!

"Has potential"

3
hhhjen, hilton head 22/11/2016

We had a gift certificate for this property and took a weekend "stay-cation". As mentioned in other reviews, the property is undergoing construction but since we we there on a weekend, it didn't really impact our stay. The rooms are standard fare and needs the renovation that is scheduled for the upcoming months. Our room was clean and had a small fridge, microwave and coffee maker. We had a great view of the pool and beach from our balcony.The pool area itself has been nicely updated and the water was a pleasant 80 degrees. A nice bonus was the free hot breakfast buffet included in the room rate. Plenty of choices for everyone including make your own Belgian waffle station. There was also a nightly cocktail hour where you had your choice of drinks from the bar. The sign stated one per person but we were invited to have more if we wanted. The staff was awesome! Everyone we encountered was friendly and helpful. I believe once the renovations are complete this will be a solid 4 star plus hotel.

"Under Construction!"

3
ljdailey, Elk River, Minnesota 09/11/2016

We didn't get the room we requested/reserved due to construction. The balconies were being removed from lot of rooms and we weren't made aware that our request would not be honored. The free breakfast is "average", same choices as most hotels. Sausage gravy was like water on biscuits, not edible. Eggs overcooked, but hey, it was free. If you are looking for toast and coffee you are in luck. The free cocktails at happy hour were a nice bonus even if it was hard to taste any alcohol in our drinks. The heated pool was too cool for our liking to swim in but on a warm, sunny day it might be okay. Great access to the beach and convenient to area attractions.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for leaving us your feedback. We apologize for the inconveniences you experienced. We are undergoing renovations at this time, however, we do hope you will give us another try during a future visit.

"Major construction should have been told this when booking!"

3
QBT, Indiana 05/11/2016

November visit... major renovations going on which is good...but very noisy, dirty, and cluttered halls. Should have been told when booking room that major renovations are now under way. Jack hammer tearing off balconies begins every weekday morning at 8:55. Last day of visit left room early to avoid, got settled by the pool and they were chain sawing down major bushes around lower level rooms of pool area. Last day, came out of room and our entire hall was full of mattresses and furnishing from every room that wasn't booked on our floor. They should not occupy rooms on a floor they are working on. Poor management decisions on this visit, with no regard for the paying customers that were there. I understand it is off season and best time...so give a reduced rate or free future night stay for inconvenience, or be up front when taking current reservations. Felt very deceived and we are repeat customers.

"really nice place"

5
ballance1, Hernando Beach, Florida 02/11/2016

We stayed only two nights. While the hotel did show it's age a little it was very comfortable. The rooms were spacious and clean. The staff was really great and helpful answering any question we had. the pool is large and really nice and clean. I would definitely recommend this to anyone.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate your recommendation of our hotel. Thank you for the compliments on our hotel and staff. We are happy to hear that you enjoyed your stay with us and look forward to your next visit with us. Thanks!

"Super Friendly People"

5
mtitus2016, Baltimore, Maryland 01/11/2016

We stay here 2 times a year. One week in the spring, and 2 weeks in the fall. The people are the most accommodating and the friendliest people I have met in a long time. They go out of their way to make your stay a pleasure. The building is old but they are trying to remodel in some ways.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your feedback. We are pleased to hear that you choose to stay with us twice a year. We appreciate the compliments on our staff. We look forward to seeing you soon. Thanks again!

"cocktails on the balcony overlooking the ocean"

5
Noreen B, collingwood, Canada 01/11/2016

This is a great hotel to choose when you are in the Daytona Beach area. It offers so much for children and adults alike. The pool is a good size and therefore we were able to do our lengths...most pools are too small to do that. Lisa, on the front desk is absolutely amazing. She is so willing to help with ANYTHING that you would need. You would not be disappointed with this resort.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Sounds like you were able to enjoy the pool. Thanks for the compliments about Lisa. We appreciate hearing nice things about our staff. We look forward to your next stay with us. Thanks again!

"Wonderful front desk !"

5
dancerWisconsin, wisconsin 31/10/2016

We made reservations 3 months before our stay. Have been here before, so know the property. When confirming the reservation we were facing the parking lot... talked to Robyn and she was oh so very nice and changed our room to poolside. Robyn was a very kind and friendly person to talk too! Thank you so much for making our stay special!! Linda Coon

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that Robyn took good care of you. We appreciate hearing all of the nice things about her. Thanks for coming back to Aku Tiki, we appreciate your loyalty. We look forward to your next stay with us. Thanks!

"Vacation 2016"

4
Lyman R, Terrytown 31/10/2016

From making my Reservations - Thank you Ms Lisa for making it such an easy process and for all you do. For the Fantastic employees that we dealt with - thanks to all of you for making this a great vacation

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your feedback. We are pleased to hear that you had an easy process making your reservation. We appreciate the compliments on our staff as well. We look forward to seeing you again soon!

"Awesome Getaway "

5
User 26/10/2016

Stayed 2 nights.Mini vacation for me . Oceanfront room.Great view.Rooms are clean and recently renovated . Restaurant food affordable and good quality. FREE big full breakfast is nice touch as is daily Happy Hour with complimentary beer AND mixed drinks.Convenient to Pier and shopping.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. Thank you for the compliments on our rooms, restaurant, and amenities. We look forward to seeing you again soon. Thanks!

"very expensive for what's it worth"

3
Bart S, Chantilly, United States 24/10/2016

Location is great and nice view of the ocean. Could use a major update. Breakfast needs a major update. First day I was met with a cockroach in the room. Afterwards I heard about more customers had the same problem. Last day of our stay, room was not cleaned, beds not made. Only changed the towels. Cleaning personal left cleaning cloth on refrigerator. Pretty sure it was not the same person who cleaned the prior days, as the room was always cleaned nicely. Very pricy stay for 4 nights, compared to other best western I stayed in the past. Will not consider this hotel again.

"overnight get away"

5
Barbara S, Punta Gorda, United States 04/10/2016

Wonderful hotel. Being renovated and would highly recommend to those looking for a reasonably priced and clean place to stay. Be sure to sign up for Best Western Rewards. Right on the water and very close to many attractions in the Daytona Beach area. Not far from Disney World Parks, and many places to check out in the vicinity. Friendly staff and the food is great.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. We are glad to hear that you loved our hotel. We appreciate the compliments on our hotel, prices, staff, and food. We look forward to seeing you soon. Thanks!

"Mini 1 night vacation..."

5
Rachel H, Daytona Beach, Florida 03/10/2016

Chelsea checks us in super quick with a smile on her face. Room was good light bulb out on one of the lights and a little dusty. Was a little sad that my husband and I could not enjoy the night view because of the light from the neighboring hotel. The pool was wonderful. Nice little mini vacation.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your feedback. We are happy to hear that you enjoyed your mini vacation with us. We look forward to your next stay with us. Thanks again!

"Wonderful"

5
Barb F, Pittsburgh, Pennsylvania 03/10/2016

Airline delay prompted us to stay one more night in Daytona beach shores. The best western was an option as long as we rented our own car for the day. We are so pleased we did. The Aku Tiki was one of the nicest places we have ever stayed. The staff were so friendly, the property spotless and beautiful. Free drink at happy hour and free breakfast. Oceanfront with music from the Tiki Bar at the pool all afternoon. Great stay!!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that Aku Tiki is one of the nicest places you have ever stayed. We appreciate the compliments on on hotel, staff, and amenities. We hope you are able to stay with us again soon. Thanks!

"Best Motel"

5
User 02/10/2016

the Auki Tiki is a wonderful place to stay in Daytona Beach. the lay out of the hotel is good for families, and still have areas for those who do not want to be bothered with noisey children. The restaurant and room service has good options and prices. Free breakfast. Internet quality is good as well. t's convenient to all attractions.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. We are pleased to hear that you enjoyed your stay with us. We appreciate the compliments on our hotel layout as well as our restaurant, free breakfast, internet, and location. We look forward to your next visit with us. Thanks!

"Great place for a vacation"

4
mugshall, Myrtle Beach, South Carolina 01/10/2016

Excellent staff, great breakfast, superior location, lots to do. Located right on the ocean, plenty for children to keep occupied. Lots of find places to eat nearby. Plenty of parking. We would stay here again without hesitation.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate the compliments on our staff, location, hotel, and amenities. We look forward to having you stay with us again. Thanks!

"Fun and Sun by the ocean"

5
Louise V, N Dinwiddie, United States 29/09/2016

Great room right on the ocean with a million dollar view. The hotel staff caters to make your stay pleasant and enjoyable with attention to making you feel special. Hotel is currently going through upgrades to make the decor even more beautiful.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your room and your million dollar view. We appreciate the compliments on our staff. Thank you and come visit us again soon.

"Great Stay"

4
jeanne54, new york 29/09/2016

My sister and I stayed there while visiting our father. The staff was friendly and went out of there way to help you. Met many people there that have been returning year after year..which says a lot for the place. Some construction going on this year, a little noisy at times but it will be worth it in the end. Great stay

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you and your sister enjoyed your stay with us. We look forward to seeing you in the future. Thanks again!

"Beach weekend getaway"

5
John H, Melbourne, Florida 24/09/2016

My son, girlfriend, and I stayed the night here just last night September 24th. Had a fantastic time from check in to check out! Every staff member we met was courteous and super friendly. Made us feel welcome and doated on our 4 year old so well! He had a blast as well! Great pool as well as very comfortable and clean rooms! Great hot breakfast included just missed the bacon lol. Wonderful beach view and super easy access to the beach. I can't say enough how great they all were and the building and rooms. Coy pond with beautiful fish and a friendly big turtle in it :)! Well decorated inside as well as out :). Just look for the giant tiki head and you're there lol. Great restaurant inside as well. Wanted to give a special shout out to the front desk ladies that checked us in especially Chelsea!!!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you, your girlfriend, and son had a fantastic time. sounds like you were able to enjoy the hot breakfast, pool, restaurant, and beach. We look forward to seeing you again soon. Thanks!

""Daytona Beach, Fla. Trip""

3
Rebecca F, Macon, Georgia 23/09/2016

Overall we really enjoyed this hotel and the amenities it offered. Pros: Very comfortable beds, nice overall size room, great swimming pool area, tiki bar was a plus, happy hour w/complimentary beverages was a plus, loved the beach access and the breakfast was better than most. Cons: Bathrooms are very small, carpet in room was dirty, air conditioner never really seemed to cool the room and was loud during the night, roaches and other misc bugs in bathroom and on ceiling in the room and the microwave needed cleaning before we could use it. Terry at check-in was as nice as she could be and very accommodating and showed real interest in us having a great trip. I think we would visit this hotel again but would like to see them invest in some exterminating and a hot tub would be a major plus.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Rebecca thank you for your feedback. We have made some improvements to our hotel earlier this year and continue with renovations throughout. We resurfaced our pool the first quarter of this year, and many other renovations are in the works at this time. We expect renovations to the rest of the hotel to be completed by year end. We are glad to hear you appreciated the happy hour, breakfast and easy beach access. I apologize if the air conditioner was loud and you felt it didn't cool your room to your liking. I have shared your review with our maintenance crew and housekeeping to look at the air conditioning. We do have a regular pest prevention program in place. We encourage guests with these type of issues to let us know during their stay as soon as possible so we can resolve it. Thank you for your kind words about Terry at check-in. Our staff works very hard to make our guests feel welcome. We hope you will give our resort another try on your next trip to Daytona Beach. Thank you again for your review, we appreciate knowing our guests' experiences both positive and negative.

"My happy place"

5
krnsmom, Cincinnati, Ohio 22/09/2016

I have been going here for 5 years on vacation. Every year the hotel gets better. The staff is phenomenal. The same people are there year after year, which says something. The attached restaurant has delicious food & I don't think you'll find a better free breakfast. The pool area is so beautiful & peaceful. Best place ever.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review and welcome back! Thank you for choosing to stay with us year after year, we appreciate your business. Thank you also for the compliments on our hotel and staff. We look forward to seeing you again! Thanks!

"Bestwestern Aku Tiki Inn, Daytona Beach, Florida"

5
Anthony L, West Wendover, United States 21/09/2016

The room I stayed in 303 was clean and pleasant, the only small issue was the bath. The tub drained slow and also there appeared to have been some sort of water leak above the tub by the shower head. I also understand the hotel is under renovation, Not a deal breaker I will stay here again in the future. Extremely large, deep, clean, pool with bar service. And direct access to the beach a big plus. Ward was extremely helpful in securing my reservation, making sure my allowed discounts were applied properly. A BIG THANK YOU to him. The Ladies at check in and checkout, Sorry I can't remember their names, were also extremely helpful and caring. Thank you to them also. GREAT STAFF. Breakfast was good, hot, with standard items, Staff was efficient and made sure items were continually stocked. A third waffle maker would be helpful during peak times, I also was not crazy about the turkey sausage offering.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We appreciate the compliments on our staff. We look forward to your next visit with us. Thanks again!

"Our trip to Daytona Beach, Fla."

5
Sharon C, Winston Salem, North Carolina 16/09/2016

The Best Western Aku Tiki is an excellent hotel. Clean, comfortable rooms, free breakfast, which is wonderful. Not just pastries. Eggs, sausage, home fries, waffles, french toast. Anything you could want. They also have a Manager's special every afternoon which is also free. Would HIGHLY recommend!!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. Sounds like you loved our free hot buffet breakfast. We appreciate your recommendation and look forward to your next stay with us. Thanks again!

"Best Beach Weekend"

5
User 14/09/2016

My girlfriends and I plan an annual "girls' beach weekend" every year, and this year we decided to book a room here because of a Groupon deal we found. Best decision EVER. Here's why: -- Complimentary cocktail hour (1 drink per guest; tip the bartender) from 5:30-6:30 nightly. -- Complimentary hot breakfast buffet until 10 a.m. (We didn't show up until around 9:40 and there still was plenty of food: eggs, sausage, grits, bagels, danishes, etc.) -- Benson's Tiki Bar: Benson is the bartender by the pool, and he offers a variety of yummy frozen cocktails (I recommend the "Dead Lizard.") He's also the poolside DJ, and he played a little bit of everything (pop, classic rock, oldies), which we very much enjoyed. -- General layout of the outside area: The main pool is pretty big, and there's a kiddie pool adjacent to it. Plenty of lounge chairs, and tables equipped with umbrellas for those wanting some shade. They have noodles available by the tiki bar for your floating pleasure. There's also a grassy "lounge" area just beyond the tiki bar on your way to the beach that has some chairs and tables as well. -- Games: Ping pong, shuffleboard and cornhole (by request). -- Very friendly staff. -- Lots of restaurants and bars within a 10-minute radius. -- Uber-friendly area. Because of the wonderful experience we had, we are definitely coming back. Highly recommend!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed you chose our hotel for your annual "girls' beach weekend". We appreciate all of the compliments on our hotel, staff, and amenities. We look forward to your next stay with us. Thanks again!

"Favorite hotel"

5
User 12/09/2016

My friend & I stayed here over Memorial Day weekend while attending the Country 500 3-day music festival. Loved this hotel!!! Stayed here 3 different times during my double trips to FL this summer. Was at this hotel for 10 nights total. Location to the beach & ocean is wonderful!! Daily happy hour is great!! Breakfast went from fair to greatly improved. Staff is friendly too!! I'll be back!! Found my happy place!! :)

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. Welcome back to the Aku Tiki! We are pleased that you have chosen to spend your vacation time with us, thanks! We appreciate the compliments on our staff. We look forward to your next stay with us. Thanks again!

"Florida Vacation"

5
Steve T, Indianapolis, Indiana 09/09/2016

Hotel was very nice. Good breakfast and happy hourt. Would stay there again in a heart beat. Was close to everything you need. Staff helped me with our luggage and was there if we needed anything taken care of. The ladies at the front desk when we checked in could not have been more helpful.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We look forward to your next visit with us. Thanks again!

"Great location for relaxing holiday"

5
canuckie_8, Tampa, Florida 02/09/2016

The location is great-easy to get to any place on A1A. Hotel staff are very friendly and said hello every time thy saw us as well as asking how we were. Many staff were able to give ideas on what to see in the area. The hotel is clean everywhere. Bed was very comfortable. Bathroom (very important to me) was spotless. Housekeeping asked if it was ok to do the room. Breakfast was better than we expected-biscuits and gravy, turkey sausage as well as pork sausage, scrambled eggs, waffles, cold and hot cereal, orange and apple juice, coffee and tea, fruit and yogurt. There is a free drink between 5:30pm and 6:30pm. Food was great and reasonably priced in the bar/restaurant. The pool was the biggest and cleanest we have been in. The manager is accessible and willing to talk. Awesome place to stay!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your time with us. We also appreciate the compliments on our staff and hotel. We look forward to your next stay with us. Thanks again!

"Very Nice Vacation"

4
User 29/08/2016

Nice room, plenty of room, clean room, beautiful view, awesome pool. Wonderful breakfast and happy hour! I would recommend this hotel to family, friends and co-workers. I liked the cleanliness of the hotel and the friendly service. Lots of excellent places to eat close by.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your feedback. We are pleased to hear that you enjoyed your room and your stay with us. We look forward to your next stay with us. Thanks again!

"Hotel has everything you need"

5
Denice F, Kissimmee, United States 29/08/2016

good location on beach, extra large clean pool, room amentities are awesome. restaurant on site is a plus-reasonable and good variety. breakfast is a plus. staff is pleasant and cheerful. overall, a good clean establishment recommended to me and have stayed twice since then

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. Welcome back to the Aku Tiki Inn! We appreciate all of the compliments on our location, amenities, restaurant, and staff. We look forward to seeing you again soon. Thanks!

"great hotel ex location very friendly and helpful staff"

5
David H, georgia, United States 28/08/2016

You will be glad you chose this hotel. The pool is very large and very clean. It is very easy to get to the beach in front of the hotel. The parking lot is very large. The beds a very comfortable. The staff are very friendly and helpful..

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. Thank you for the compliments on our hotel and staff, we appreciate it. We look forward to your next stay with us. Thanks again.

"Good oceanfront hotel. "

5
Julia Z, Chicago, Illinois 27/08/2016

Our 3 days family vacation was good. This place have a lot of good going but also needs some improvements. Room was great. We had 2nd floor room which had the side ocean view. Our room was spacious; 2 tables (office and dining,) big bathroom, alot of closet space and a de-humidifier. The room, bathroom and beds were very clean. Our room included kitchenette as well. Fridge was bigger than usual hotel size. Cupboards had all nessesry kitchens utensils to acomeadate 4 people; pots, pens, cups, forks, spoons, can opener, dish soap as well as plenty of pantry space. Balcony was a definite plus because it's a perfect place to hang wet swimming suites. Breakfast is better than usual hotel fare with a little more options to pick from. Also they switch some food items from day to day. We found very convenient that breakfast ends at 10am. The manager's happy hour at the bar from 5:30pm to 6:30pm was plesent surprise. All you need is a hotel room key to get mixed drink. You can only pick a two ingredients mix. Having a grossery store across the street was a big plus. There is direct beach access from the pool area as well. Now for the things that could use improvements. The laundry facility on the property is quite lacking. Only 2 dryers available and they were busy every time I checked. Very inconvenient for a beach vacation. As a result you will see most of the balconies hanging swimming gear to dry. The biggest complaint by far was the staff. It felt like there was a serious lack in training. Front desk personal is not friendly or inviting . Staff in the pool don't care about convince of the guests. It seemed like every time you talk to them you were asking for a favor. I would definitely recommend this place. The hotel is located in a great location and has very reasonable price and a great set of amenities.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you very much for your nice review. We are so happy to hear you enjoyed your stay and appreciated our amenities. Our happy hour, complimentary breakfast, and beach access are extremely popular with our guests. We have shared your comments on how we can improve with our maintenance team regarding the dryer situation as well as our staff. We continually train all of our staff on how to offer exceptional customer service with a friendly smile. Thank you for letting us know your experience with our staff, we are addressing your feedback. We hope to see you again for a future visit.

"Son's birthday weekend"

5
dougapher, Longwood, Florida 24/08/2016

We had a blast! We checked in with the sweet lady at the desk advised that we had a 2nd floor room with a pool and beach view (room 212). It was our son's 7th birthday. The Manager free-happy hour is great. Be sure to tip a buck a drink-they all work hard for you. The pool was SUPER clean with lots of fresh towels. The breakfast buffet is nice and has a make -yourself-waffles. Free as well, so throw a few dollars in the tip jar, they work hard and keep it filled up. It was a good weekend! Thanks

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you enjoyed your stay with us. Happy birthday to your son! Sounds like you were able to enjoy the pool, happy hour, and breakfast. We look forward to your next visit with us. Thanks again!

"A little too crowded, but updated and clean!"

4
User 22/08/2016

Friendly staff, clean, efficient rooms and free hot breakfast every morning. Can't ask for more! The housekeeper was reminding me of what I needed! She is so sweet too bad I forgot her name! We stayed 8/9-8/13 in room 102 oceanfront. It's a really decent hotel with people that care about your enjoyment and comfort.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your room and the hot breakfast. Thank you for the compliments on our staff, we appreciate it. We look forward to your next stay with us. Thanks again!

"Remarkable enjoyment!"

5
Michael F, Auburn, United States 20/08/2016

From check - in to check - out our stay was amazing! Each & every staff member was beyond exceptional, & we fully enjoyed the lounge area & pool. Thank you so very much for a welcomed stay. The parking was better than anticipated, & our view from the room of the sunset's & sunrises were amazing. During our stay we were absolutely shocked that this hotel offered a free happy hour which was made even more exceptional by the bartender named Neal!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. We appreciate the compliments on our hotel and our staff. We are happy to hear that you enjoyed the pool, the views, and happy hour. We look forward to your next stay with us. Thanks again!

"Fantastic Staff"

5
Racingforbeer, Pittsburgh, Pennsylvania 17/08/2016

This staff was the best and most polite of any hotel I've ever stayed in!!! I've stayed in "4 star hotels" that did not have a staff as nice as this. This place is wonderful. The pool and tiki area is a great place to hang out for an afternoon. Breakfast was terrific. Our room had a great view of the ocean. And being right I the beach was great. Now, I'm not going to lie, the physical hotel itself was a little dated. However, it was extremely clean. Certainly no problems there. I would definitely come back. No question.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your feedback. We appreciate the compliments on our staff. They work very hard to make guests feel welcome so we always love hearing that they succeeded. Sounds like you were able to enjoy the pool, tiki area, and breakfast as well. We look forward to your next stay with us. Thanks again!

"Excellent stay "

5
TOM K, Jacksonville, Florida 15/08/2016

Wanted a weekend getaway. Picked Aku Tiki Inn after reading reviews We are now among those that will book this location in the future. We had an ocean front, large room that had air that blew cold!!! Beds were comfortable and enjoyed the free breakfast and happy hour. We also noticed that anytime you passed a staff member, from house keeping to maintanence, they always said hello and how are you. Keep up the good work !

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you chose to stay with us. Sounds like you enjoyed your room, the free breakfast, and happy hour. We appreciate the compliments on the friendliness of our staff. We look forward to having you stay with us again soon. Thanks!

"It was a ok"

3
Marva L, Port St. Lucie, United States 15/08/2016

The room is dated and the balcony could have had outdoor carpet or grass to make it feel and look better. The restaurant was better than expected and the food was really good. It was a little pricey. I would stay only if I had a great discount.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your feedback. We are sorry to hear that we did not meet your expectations. We are going through renovations and expect completion in 2017. We are happy to hear that you liked the food at our on-site restaurant. We have recently made changes to our menu and have had a favorable response from guests. Thanks!

"Best hotel on the beach"

5
54mary1961, Largo, Florida 15/08/2016

The rooms are kept clean and beautiful. The staff zre wonderful. They offer a great free delicious breakfast. The beach is awesome. My husband and I stay here when we're in town. Yes we will be back soon!!!!!!!!!!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. We are pleased to hear that you enjoyed the breakfast and room at our hotel. We appreciate the compliments on our staff. Thanks for staying with us when you are in town. We look forward to your next visit with us. Thanks again!

"Family and friendly "

5
User 14/08/2016

Very clean and organized, love the location and the staff free wifi and breakfast and parking. The beach is very clean and gorgeous , I was fishing in the morning with my kids . The pool is clean and new and there is a happy hour in the bar . Every thing is available around you . I will come back for sure .

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you and your family enjoyed your stay with us. Sounds like you were able to enjoy the free wifi, breakfast, and happy hour. We look forward to your next stay with us. Thanks again!

"The True Daytona Beach Vacation Experience"

5
311tracyf, Cumming, Georgia 09/08/2016

The Aku Tiki is, and has always been, a wonderful choice for a family vacation or a quick weekend away. You can not beat the amount of wonderful amenities and the quality of the rooms for the price any other place in the area. It is always a pleasure to walk into the lovely lobby and be greeted by the staff we see year after year. That in itself speaks volumes about the hotel and management of the Best Western Aku Tiki. Ten Stars and a Standing Ovation - OPM Loves the Tiki!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review and welcome back to Aku Tiki! We are pleased to hear that you enjoyed your time with us along with the amenities that we offer. We appreciate the compliments on our staff also. We look forward to seeing you again soon. Thanks!

"Jill Roller"

5
Jill R, Atlantic Beach 08/08/2016

The weekend of July 29-31, we decided at the last minute to take a trip to Daytona Beach. We chose the Aku Tiki because of the pool and beach. We were ever so happy with this wonderful hotel. The staff was terriffic, the daily free breakfast was delicious, and the cocktail hour during our visit was very nice! Our room was great (#218), overlooking the pool and also had a beautiful ocean view. We had a most enjoyable visit and look forward to staying soon again.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your feedback. We are pleased to hear that you enjoyed your time in Daytona and at our hotel. We appreciate the compliments on our staff, the daily breakfast, and the cocktail hour. We are happy to hear that you enjoyed your room and the view from it. We look forward to your next stay with us. Thanks!

"It is what it is, enjoy it!"

3
AntonioNeto, Abu Dhabi, United Arab Emirates 08/08/2016

Don't expect any luxury here (even though it wasn't cheap) and don't be too fussy, that's the best way to enjoy this place. Like most of Daytona Beach it's pretty tired and run down, but great fun. Pool is lively, full of people with beer-in-hand (myself included). You can cross the street to the local 7-eleven and stock up, order pizzas, etc. Very relaxed and easy going. Staff are friendly - I was just upset that our room wasn't properly serviced for 2 days. Hotel is on the beach, a great beach! The pool bar is awesome and the guy behind the bar looks like he's been there a while, serving up some great cocktails. Rooms are spacious and pretty decent.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you had fun and enjoyed the pool. Thanks for the compliment on our staff. We are pleased to hear that you enjoyed the pool bar and drinks. We look forward to your next stay with us. Thanks again!

"When in Daytona Stay at Tiki"

4
David M, Millsboro, United States 07/08/2016

My wife and I stay at the Best Western Aku Tikii Inn every time we are in Daytona. At least once a year for a week at a time. The staff at the hotel is the best I have ever been around. Every room has a ocean view and the pool is fantastic. The one hour happy hour is a great bonus. We began each day with a visit to the workout room and a swim in the pool....A walk on the beach was how we finished followed by some fine dinning Great Place.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. Welcome back to Aku Tiki! We are happy that you choose to spend your vacation time with us. Thanks for the compliments on our staff, we appreciate it. Sounds like you were able to enjoy quite a few of our amenities. We appreciate you taking time to rate us and look forward to your next stay with us. Thanks again!

"Great hotel"

5
WendyK0828, Rochester, New York 07/08/2016

We only stayed one night but wished we could have stayed more. Our room was nice and clean and the beds were comfortable. Booked a room with 2 queens and asked for a king when we got there but the clerk told us they mostly have families stay and so they dont have as many rooms with king beds. That makes sense and worked out ok. I didnt have to fight my husband for the blankets! The ocean view room was amazing, i love to sit out on the balcony. We hit the happy hour which was a surprise. There was an extremely long line as everybody else wanted their free drink as well but the bartended did an excellent job of moving the line along very quickly and managed to do it with a very friendly attitude. Overall it was a great stay, i really couldnt think of anything we were disappointed in.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Sounds like you were able to partake of our complimentary happy hour. We look forward to your next stay with us. Thanks again!

"Terry is amazing!"

5
jnyu, Georgia 04/08/2016

I just booked a room with Terry over the phone and her customer service is the best I've ever encountered! She patiently answered all my questions and made great suggestions. I haven't started my vacation yet, but I already know I'm going to have a great time!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your feedback. We are very happy to hear that Terry has provided you with excellent customer service. We look forward to having you stay with us. Thanks for taking the time to rate us and share your experience with reservations.

"Loved It!!!"

5
Alicia A, Pineville, West Virginia 01/08/2016

My husband and I and our 6 year old stayed here for the weekend, and everything was wonderful. We were on the 4th floor. The room had a stove top, microwave and fridge. The room was spacious and the view was perfection. The front desk staff were all very helpful and always friendly. The pool area was great. The hotel even provides toys for the kids to play with in the pool. Housekeepers did a wonderful job! The breakfast area was nice, the staff very attentive, but the food was just ok; free though, so okay is still pretty good. The kid activities were an added bonus. The lady that did the face panting was very nice and great with the little ones. The only downside is with the location of the hotel. There's not a lot of shops within a safe walking distance considering traffic is crazy. But all the positives that's a small thing. You can walk places, you just have to really watch traffic

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you and your family enjoyed your stay with us. We appreciate the compliments on our staff and are pleased to hear that your daughter enjoyed the face painting. We look forward to your next stay with us. Thanks again!

"It was an OK place"

3
Craig E, Ocala, Florida, United States 31/07/2016

The room was very dated and the beds were uncomfortable. The pool was nice and there was plenty of chairs to relax and enjoy the sun. The breakfast was not very good and they served the same soggy stuff everyday. The happy hour was nice and they had drinks for both adults and kids. We usually stay at the El Caribe which is nearby but we wanted to try something new but it was not worth it. I guess its like they say if its not broken then don't fix it.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Craig thank you for leaving us your review. We are sorry to hear we did not meet your expectations. We are undergoing renovations throughout the hotel this year. Earlier in 2016 we resurfaced our pool and we are gradually renovating the interior of our hotel this year and into 2017. We continually work to improve our FREE breakfast. We appreciate your feedback, if you have specific breakfast items you would like to see us add we will take your suggestions into consideration. Our happy hour is always a favorite with our guests, glad to hear you liked it. We do hope you will give us another try on your future visit to Daytona Beach.

"Always a pleasure staying at the Aku Tiki"

5
User 30/07/2016

My family and I have stayed here a few times. Always a pleasant stay. Clean, friendly staff, and they have breakfast every morning. Their lunch and dinner at Traders restaurant is pretty good as well. We will be returning in the future when we come back to Daytona !!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Nikki thank you for leaving us your review. We appreciate your 5 star rating. Our housekeeping staff works extremely hard to keep our rooms cleans and stocked with fresh linens. We have recently added new menu items at Traders that have been very popular with our guests. Thank you for choosing our hotel, we look forward to seeing you again on your next visit.

"Fun time w family "

4
2790Shannon, Tampa, Florida 30/07/2016

Our 2nd time here with our twin 13 year old boys. Super friendly staff! Was fully booked this weekend, we got here late and weren't able to get a room facing pool:( bummed as we really enjoy that lively atmosphere...but our room was nice on the 5th floor w an ocean view. The pool area is so fun w music, basketball courts, bar, shuffle board, ping pong..etc Ocean front w awesome beaches. Was awesome to be able to drive our jeep out and park in front of hotel ($10.00 fee) Rooms a little dated, but really clean and the tiki decor works! Wish they had more than one elevator tho...although the stairs worked out when we didn't want to wait. We will be back!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for leaving us your review. We are glad to hear you have come back to stay with us. Our guests love our pool area and proximity to the beach. Our apologies if you had to wait for the elevator. We look forward to seeing you again on your next visit to Daytona Beach.

"spring break 2016"

4
Mario P, Mexico City, Mexico 28/07/2016

booked last minute and was pretty much the only thing left that was beach front so I didn't even do much research I traveled with a friend , honestly we were hoping was a party resort , it was not , there were a lot of families , now it was inconvenient for me and my friend , but for people looking for a family spot is definitely a great choice , nice pools , very decent restaurant and most rooms have ocean view , decent location as well

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for leaving your review. Yes, we are a family friendly resort, families appreciate our location for the ease of getting to and from the beach. We hope you enjoyed your stay in the Daytona Beach area. Thank you for your feedback.

"A Well Run Property"

5
Rick V, Lisle, United States 28/07/2016

A very attentive staff agreeable to any reasonable requests. Clean rooms and a maintenance staff that is always on the move. I made a very casual remark to one of the staff regarding a very minor hose issue, About 20 minutes later I happened to pass by and the issue was resolved. They really care here and it shows. You'll like it here.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Rick thank you for leaving us your review. Our staff really tries to go above and beyond to make our guests feel welcome and comfortable. I have shared your comments with our housekeeping and maintenance teams. We really appreciate your feedback and hope you will stay with us again on your next visit.

"Honeymoon Again!"

5
User 26/07/2016

This hotel is still great! We had a lovely room with a great little kitchen area facing the pool and the ocean. We started each chilly day with a great free breakfast buffet and every evening with free happy hour drinks complements of the hotel! The weather outside was extremely chilly - 55 degrees for a high, but with the hotel amenities and wonderful staff we still enjoyed ourselves. I love Florida and will come back to this spot again and again. Are there some issues? Of course, everyplace has some little things, but your stay is what you make of it and we had a great time. Thank you Aku Tiki staff!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your nice review. Our staff works hard to make our guests feel welcome. We are glad to hear you enjoyed our free breakfast buffet and complimentary happy hour, this is always a favorite with our guests. We look forward to seeing you on your next visit to Daytona Beach! Thank you again for your feedback.

"Best Motel"

5
Ronald B, Greer, United States 24/07/2016

We have always stayed at this location now inr our 29th year. We have seen alot of changes each year and they are great changes. We have special memories with my youngest learning to walk at the motel.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Ronald thank you for your review. We are glad you have made so many memories at the Best Western Aku Tiki Inn. We have made some renovations to date. Our most popular has been the renovation of our pool. More renovations are happening in the coming months. Thank you for choosing us for 29th years, we appreciate your business.

"Awesome stay "

5
User 23/07/2016

Just had an awesome stay at the best western we stayed 5 nights, traveled from Illinois where do i start the front desk staff was great very cordial and letting me check in couple hours early which was nice more time to enjoy, the rooms are clean the house keeping staff is very attentative to your needs the rooms were clean I know they work hard to maintain rooms clean that's y I tried too to maintain the room clean and bed having the staff get towels and pick up trash only what little there might have been. I like the fact also that the maintenance staff were there as well to take up tasks that may arise around the building outside and inside, they do a great job maintaining the pool which looks great nice and warm and very clean I just loved the pool, the tiki bar plays music to your hearts content the bartender does a good job of mixing up the music which is kool let me continue the traders restaurant is where breakfast is served and breakfast is great every morning you have a variety of options to pick and choose from it also helps not having to go out and spend on breakfast unless you want but I enjoyed breakfast every morning while there the hotel has a happy hour in the afternoon and give complimentary drinks at traders. We also had dinner there and it was very good I hope Im not missing anything overall the best western has accommodated me in every way I believe they figured out every possible area that they can accommodate so kudos to a job well done to every dept. Thats makes the best western what it is and much continued success, you just gained a loyal guest that will definitely be returning thanks for the great stay. PS. the bad part is having to leave.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you very much for your great feedback! We appreciate your comments and so glad to hear your stay was great. Our staff tries very hard to accommodate our guests. We will pass your comments on to our staff. We look forward to seeing you again on your next visit to Daytona Beach! Thank you again!

"Not one of my better experiences at this hotel"

5
User 23/07/2016

Let me start out by saying we love the Aku Tiki Inn and have been coming here for decades. The facilities are always well maintained and the staff couldn't be nicer. It's one of the best resorts on Daytona Beach and our personal favorite. This last trip we stayed 10 nights and while overall satisfied, there were a couple of things that could've been handled better. Normally we get a great housekeeper who keeps us well stocked with towels, cups, coffee, soap, etc. I don't believe our sheets were changed once in 10 days and there were never enough towels or cups. I had to go to the front desk after there were zero cups left or soap or shampoo, or ask another housekeeper for them. The housekeeper also said she'd report a burned out light in our bathroom which never got changed and the staff could never get the phone in the room to work. We had a great dinner in the restaurant our first night. The menu was new and the food and service was very good. It was also great being able to order food from the bar at the pool without having to get dressed or go inside. That weekend, the kitchen lost power and it didn't come back on for several days. It was inconvenient having to leave the hotel grounds for meals and I know a lot of families with kids were disappointed when they didn't get their hot breakfasts. We're still looking forward to coming back again. Thank you Aku Tiki for listening.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for leaving your review Michael. We have taken your feedback to housekeeping. I apologize for any lack of service you may have received with regard to changing the sheets and stocking the room. We do have a new menu at Traders, our guests response has been very favorable for the new menu items. The power outage is rare, I apologize for your inconvenience. We do hope you will consider staying with us again. Thank you for your feedback.

"ENJOYABLE STAY"

5
Robert H, VA. BEACH. VA., United States 18/07/2016

Everything was excellent except for the toilet was extremely close to the floor which made it hard to use. The staff was extremely friendly and helpful, especially the Housekeeper on the 1st. floor for room 105 named Karen. Thanks, Robert Hayes

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We appreciate the compliments on our housekeeper, Karen. We look forward to your next stay with us. Thanks again!

"AWESOME STAY AGAIN!!!!"

1
Marla N, Bethlehem, Georgia, United States 18/07/2016

we got here on Tuesday, went to the pool which was so clean and nice, the service here is the BEST!! my granddaughter got sunburned on her face on Wed and was crying and Benson from the tiki bar put aloe on her face which stop her from crying quickly, this was so sweet, and steven always said "hello" when he saw you. the pool was cleaned daily and our room were cleaned daily, Bonnie our maid was awesome and so friendly we always come back and stay in the same rooms because of this. my only complaint was there was a church group and they kept us up for the first three days of our trip they were disrespectful and loud, a church group with horrible parents,in charge we have stayed at other hotels and experienced this and we never go back to those hotels we have never had experienced this at aku tiki but from now on I will ask about it before I book.WE love staying here and tell everyone how great it is, but if these groups are there you will want to go somewhere else. the church kids are rude and loud with no respect for others. I messed up the rating I give this hotel a 5 star rating

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your rating, I think you may be able to edit your review to change from 1 star to 5. We apologize for the church group if they were loud. We do try and keep noise levels down, when it is a younger group visiting we encourage the chaperones to help us in keeping the noise levels down. We appreciate your comments.

"Another Wonderful visit"

5
User 16/07/2016

We've been staying here for over 7 years and they continue to improve. This year we could only stay for a few days due to our schedule. They totaled remodeled the decor, carpeting even in the rooms. The staff are still great and know us by name. They continue to have more activities for the kids. Benson has the scavenger hunt and on Saturdays they have a lady that does glitter tattoos. Benson also has floats, boogie boards and other floating devices for the kids.The breakfast is great and they don't run out before the time limit. The restaurant, Traders, has stepped it up this year with new menu items. Over all just a great place.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We are always delighted to have return guests. We are glad to hear that you like the renovations and new menu items. We look forward to seeing you again soon. Thanks!

"Vacation 2016"

4
User 15/07/2016

We had drove all night long for 10 hours. We were exhausted and ready for a bed. We arrived at 8am. Our room wasn't ready till 12:30. Which check out isn't till 11am so that was understandable but still was a long wait with 2 tired cranky kids. After we finally got settled in everything was great. Our room was clean and the housekeepers on the 3rd floor were super nice and helpful. The guy that brought towels and linen up to the housekeepers was super nice he always said good morning and very personable. The staff at the front desk could sure take lessons from him. He is defiantly managment materiel. The air conditioner wasn't the coldest. It needs some improvement. The view, the pool, the grounds, elevators, and continental breakfast was awesome.... we had a ball at our stay. Thanks.....

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your comments. We are happy to hear that you and your family enjoyed your time with us. Sounds like you were able to partake of our continental breakfast and have a dip in the pool. We look forward to your next visit with us. Thanks again!

"Incredible stay"

5
vinman566, Lutz, Florida 10/07/2016

We have wanted to stay at the Auku Tiki for many years and we finally made it there. I was highly impressed with this older but very well maintained hotel. Our first interaction was with the outstanding staff at check in. The front desk lady was so polite and truly made you feel welcomed. She went above what you would expect to make sure that you were informed of the activities and ameneties as well as gave us a very great room. We loved the big pool and tiki bar. The music and service by Benson the bartender was awesome. Our room had a nice comfy bed, mini fridge and microwave. We also loved the daily free happy hour. The food at Traders looked wonderful and was reasonably priced. I only ordered one item and I was very pleased. The most impressive part of our visit was the staff. They really made you feel so valued and went out of their way to meet your needs. We will be booking this hotel again for an upcoming trip. If you are in need of a great hotel and family atmosphere within close proximity to restaraunts and nightlife on a quieter part of the beach this place is a must do.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate the compliments on our staff. Sounds like you had a great time at the pool, tiki bar, and happy hour. We are pleased that you enjoyed your stay with us and look forward to your next stay with us. Thanks again!

"Checking Out the Beach"

5
User 09/07/2016

I had reviewed this hotel on TripAdvisor and it was highly recommended. My wife and I stayed 4 nights and really enjoyed our stay. The hotel was clean and staff friendly. The hot breakfast in the restaurant was good. We ate dinner in the restaurant one night and it was also good. We had a great view of the ocean from our room, and we enjoyed just sitting outside at night listening to the ocean.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We are pleased to hear that you enjoyed your stay with us. Sounds like you were able to enjoy breakfast and dinner in our restaurant. We appreciate the compliments on our staff and hotel. We look forward to your next visit with us. Thanks again!

"Aku tiki Inn at Best Western was amazing!!"

5
User 05/07/2016

First time in Daytona Beach and will definitely return!! This hotel is amazing! from the crystal clear pool to the managers cocktail hour we felt right at home! Service was unbelievable everyone is so sweet and caring! Breakfast was wonderful and a help to our budget!! Will be back for sure!!

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your feedback. We are pleased to hear that you enjoyed your stay with us. Sounds like you were able to utilize the pool, enjoy the cocktail hour, and have a good breakfast. We also appreciate the compliments on our staff. They work hard and we love to hear good things. We look forward to your next visit with us. Thanks again!

"Super vacation"

5
Louise V, N Dinwiddie, United States 05/07/2016

This place is amazing. The staff are extremely helpful cater to the customers. They ACTUALLY want your stay to be as care free as possible. Good room, sun, sand helpful staff. Whats not to like!!! The location is close to everything.

Wendy T, Guest Relations Manager at BEST WESTERN Aku Tiki Inn, responded to this review
Thank you for your review. We appreciate the compliments on our staff, hotel, and location. We look forward to your next stay with us. Thanks again!

"Bad service and lies."

1
User 04/07/2016

The clerk told me that they only had one room left. After we booked the room, they still had more rooms available. They told us that we would be able to see the fireworks from our room. Wrong again!! The bartender in the restaurant was very rude. We decided to eat elsewhere. The pool did not open at the designated hour either. It was a waste of the 200 plus dollars we spent. Dishonest and bad service. We will not do business with Best Western again.