.
Account Log-In
Je m’inscris

Best Western Historic Bayfront

16 Avenida Menendez Avenue, Saint Augustine, 32084-3601 Etats-Unis
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : (904) 824-4482
4.0 / 5
1302 Avis Tripadvisor
REVENIR_AU_DEBUT
My research
update

Hotel advantages

Activities

Swimming pool

Hotel services

Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Free Wifi
Multilingual staff
Charge Applies For Parking On Premises.
Restaurant on site or nearby

Room services

Coffee maker
Hair dryer
Iron and ironing board
Microwave
Refrigerators
The strong points

Activities

Swimming pool

Hotel services

Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Free Wifi
Multilingual staff
Charge Applies For Parking On Premises.
Restaurant on site or nearby

Room services

Coffee maker
Hair dryer
Iron and ironing board
Microwave
Refrigerators

Description

The Best Western Historic Bayfront is located in the heart of the historic district on the beautiful Matanzas Bay. This 1950 historic hotel conversion has 59 comfortable, petite and cozy rooms while still offering all of our signature amenities and exceptional first in class service. The hotel is equipped to meet the expectations of our guests. Personal attention, friendly faces and a quaint family atmosphere is the foundation of what we strive to provide our guests. Having the ideal location within walking distance of all major attractions in the historical district, the Best Western Historic Bayfront has much to offer. The Best Western Historic Bayfront invites you to see the Spanish Quarter, a restored eighteenth century section of old St. Augustine. Here, Spanish soldiers and settlers lived with their families close to Spain's Florida fortress, the Castillo de San Marcos. Explore the Spanish Quarter and all of downtown St. Augustine, all within walking distance from your door step! We are convenient to the many sites, sounds and tastes of the nation's oldest city. For simple sightseeing we even offer sightseeing tickets and Old Town Trolley pickup right on site. In addition to telephones, wireless Internet access and cable television all rooms also contain refrigerators and microwaves for your convenience. While you are here, casually walk down narrow brick streets to quaint taverns, restaurants, shops and balconied Spanish homes. Watch the fishing fleet as it puts to sea each morning. The old fortress, Castillo de San Marcos National Monument, is virtually next door, as are tennis courts, an ice cream parlor, coffee shops, restaurants and historic attractions. Enjoy your stay. Starting January 1, 2024, a parking fee of $20 per vehicle will be in effect.

Activités

Customer reviews

4.0
based on 1302 guest reviews
Excellent
543
Very Good
352
Average
199
Poor
109
Terrible
99
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"A barely average Best Western property."
Steve W, 04 Décembre 2024

We selected the Bayfront for its location near the historic city, its access and the fact that it was an Old Town Trolley stop. As Platinum members we stay at lots of BW properties, so felt we could be assured a good enough stay. Well the location, access and Trolly stop fit the bill- easy walk to the historic center and lots of restaurants and shopping. There are a number of things about this property that makes us wonder if it is a conversion from another property, but perhaps it is just the reality that it is situated in a very tight location and somethings just have to give. There is barely enough parking available to allow one car per room- the staff actively manages the allocation to make it work and charges for parking , with tax, is $21.30 per day- a charge that is rare at a BW in our experience. They have a very nice swimming pool but no common area or breakfast room- more later. The room entry doors open out- again unusual- but perhaps that is because the rooms are so tiny that they need the space inside the room. Our room and bath were tiny with some oddly placed outlets that seem to indicate a conversion. The room's decor and furnishings are at best utilitarian with a couple of art pieces, a tiny closet, an effective but noisy HVAC, sufficient outlets and lights, and paper thin walls. Noise from other guests sitting and TALKING on the big fountain outside our room, a yappy little dog with another guest, the noisy street in back of the motel and the pounding rock music at night from a near by lounge made the stay "memorable". I suspect rooms in other locations might not suffer as badly- near the front perhaps as the main street didn't seem to be as much a problem, noise wise. The room had a complementary internet, forgettable in room coffee, a good enough bed and pillows but only fair linens. It has a large flatscreen TV - four of the channels didn't work when we arrived- took two requests to the front desk to get that fixed. The room had a refer and microwave, no safe. The bath had typical BW small thin towels, limited toiletries and a tiny walk in shower. The shower curtain needed replacement and you had to be careful getting the bottom of the curtain inside the shower or you flooded the bathroom. All dealings with multiple front desk personnel were underwhelming- from general information to getting things fixed. Housekeeping folks were great and provided daily service- when did that come back? Noted early that there is no commons or breakfast room. They have an arrangement with the close by Mary's Harbor View Cafe- which, while also tiny, has terrific food and service. As a Platinum member we were given a daily voucher for one of three breakfasts or a $6 coupon. We were told that general public got 10% off. While this worked ok for us, the lack of a complementary breakfast similar to most BW's, at this house with its rack rates is a significant minus. Every motel or hotel in St Augustine is expensive, and while this house seems to be on the lower end of the price spectrum our average rate, including taxes, was $285 per day, plus parking. Given the quality of the rooms , limited amenities and noise issue it is marginal value at best. The Bayfront worked for our short stay, but would not be our first choice were we to return to St. Augustine.

"Nice overnight stay, with clean rooms and bathroom."
karen l, 21 Septembre 2024

Very clean room and bathroom. Beds are comfortable. A great location in St. Augustine with parking at the hotel. Rates reasonable for Sept. booking and location. We left a bag, called once home and front desk lady was so accommodating to help arrange to have the bag shipped to us within a few days.

"Don't waste your money! Avod"
Mariahk62024, 03 Septembre 2024

Terrible stay- property is run down, not worth the money for the "view". You don't even see the Bayfront from the 2nd floor. Rooms are small, outdated and stale. Extremely noisy- pot smell outside, guest next door was so loud- couldn't sleep. Loud bass noise from bars at all hours of the night, walls very thin. Staff not very friendly, parking a rip off. Pay the extra $20 to stay at the Hilton a few doors down!

"Would stay again"
Tony B, 03 Septembre 2024

It's inexpensive in comparison to most in the area. You get what u pay for. The location was great but the room was musty and the sheets were wet upon arrival like they hadn't been dried. The parking lot was tight and they asked me to move my vehicle in the middle of a rain storm to make room for arriving guests after they assigned my spot. Kinda wierd but over all the staff was friendly and tried to accommodate.

"Great location"
travelers2001, 03 Septembre 2024

We enjoyed our stay. Everything in the room seemed fresh and new. The pool is lovely towels are provided. Very walk-able to historic district. Trolley tours and Star stop right in front of hotel. Restaurants and cafes right next door, but grab and go breakfast available in lobby along with fresh brewed coffee. Rooms have coffee makers also. I great experience!

"Best place to stay"
diazeliud3352024, 25 Juin 2024

Great location best view and very professional staff will definitely come back with my wife again thank you

"Over priced, even Bob post Covid standards"
Relax59751948144, 20 Juin 2024

Great location, but just an average hotel, on premises parking is billed for each night to the room, so when booking a reservation here, be sure to add $20 to the nightly rate. you were better off to stay on the beach if you wish to use best western.and

"Great Overnight Stay"
Melissa C, 19 Juin 2024

For the price that we paid for the room and location, it was well worth it- not just the price point of the room but the welcoming employees at the hotel. If we're ever in the area again, we will be back to stay at this same hotel.

"Awesome last minute overnight trip with amazing view"
432josieb, 03 Juin 2024

We were set to go to the Georgia Aquarium for a graduation present for my daughter's best friend group and received a phone call that morning that a water main had busted and half of the city of Atlanta was without water and our experience was being canceled. Since 2 of the girls were going away to college, we still wanted to have an experience for the girls so we got on line and booked this place last minute while driving down to St. Augustine. When we got there, I could not believe the location and cleanliness for the price. It was an amazing value, close to everything and just perfect for our girls trip! Highly recommended and the staff were super awesome.

"In the center of everything!"
runner24, 28 Mai 2024

This is the third of forth time we've stayed with Best Western Bayfront and always find a location that's central to all the activities that this city offers. Across from the fort and the bay (with many activities) with the “hop on” bus stop directly in front. You can walk across the street to find the horse and carriage rides if that's your thing. The hotel has always had someone directing parking as the lot is tight but once you park, that's it. You can walk to St George Street or to the Columbia. Both two short blocks away. Want to go a little further? Call Uber. It's a small city and the rides are reasonable. The rooms have been updated over the years and come with all the expected amenities. Large screen TV with a couple of premium channels, Fridge, Microwave, coffee maker, iron and board with a blow dryer. Wi-Fi signal is strong. If we could find one thing to warn you about would be the slick floor tile in the showers. I don't know who made this selection, and it does look great. But slippery, you bet. The price may push a little but keep in mind the location. Park and forget. We love it and will be back again soon. Enjoy

"Highly reccomend this hotel."
Julian S, 28 Mai 2024

Great location, remodeled, clean, friendly stuff, nice views, swimming pool. They don't serve breakfast but that's very good cause there is a 50 yards away TiniMartini Bar where they serve breakfast all day, recommend Hemingway Benedict, super cocktails. Don't miss Meaghan Irish Pub, super!

"great location"
sbeswick2121, 20 Mai 2024

The location is on point. but the rooms are very small. an very loud. if you want good night sleep dont stay here. Too much noise from drunk people fighting all night. too people above you can hear walking. would spend more money stay somewhere else next time. I feel you get what you pay for. parking is very tight. if you leave may not get parking spot back again.

"Perfect Venue for enjoying St.Augustine"
grandmamorse, 18 Mai 2024

Location was excellent. Room size was perfect. It was quiet and there were opportunities for sitting outside enjoying the view.

"St Augustine Visit"
dteston, 09 Mai 2024

Very clean. Both ladies at the front desk were very helpful. Location to historic St. Augustine is great, just park and walk.View of e bay wa perfect.

"Birthday weekend"
Excursion03553617682, 06 Mai 2024

We stayed the weekend for my husband birthday. Could not have had a better location. On the water and in the middle of all the happenings. Good restaurants and right at trolly stop. Would love to go back.

"Must try. Worth it"
Traveler00528985022, 05 Mai 2024

Clean, great location, very nice modern room. Best place to stay. You won't regret it. In the front of the lobby is the hop on and off train stop. You can buy the tickets on the lobby. Next door is a must go restaurant Irish pub and catch 27 walking distance away. Both amazing good and not expensive

"Great Stay"
lisam958, 30 Avril 2024

The room was super clean and just perfect for the two of us. Sheri was so helpful and informative. Miquel assist with parking and luggage. These two made our stay perfect. The location to the shops and restaurants is perfect. Can't wait to stay here again.

"Excellent location and great rates"
Kent S, 28 Avril 2024

Have stayed here multiple times. Highly recommend as it is within walking distance to all the attractions. Staff are friendly and helpful

"Great view, professional and friendly employees, excellent location"
Naomi B, 15 Avril 2024

Very nice hotel and has a great view. We got friendly, professional service from the front desk and the employee in the parking lot. Housekeeping did a great job making our room clean. There were upgrades we liked in the bathroom and plenty of hot water and good water pressure though the taller sink wasn't great for me, a short person. Plenty of towels and pillows. The snax in the lobby and water in the vending machine were lifesavers. The location is great to walk to downtown and we heard some noise at night but it wasn't that loud. Yes, there is a parking fee but just about everyone had that except the Bayfront Inn, who also had free breakfast. We might try them on our next visit, but this Best Western did a fine job for us this time.

"Excellent hotel , great location and outstanding customer service"
B0rn2Travl, 29 Mars 2024

Excellent hotel , great location and outstanding customer service. Sheri went over and above assisting us with our reservation allowing us to take advantage of the Best Western promotion. We loved the outdoor elevated patio above the office facing the water. We had our coffee there every morning, so relaxing on the comfortable love seat and chairs. There were also several high top tables and chairs. Great location right next door to Meehan's Irish pub.

"Enjoy the Bay Front Experience"
angela j, 09 Mars 2024

Beautiful View! Professional Friendly Staff! Comfortable First Class Service! Plush towels, comfortable beds, usb plugs all over the room! Treat yourself to Saint Augustine's Best Western, The Bay Front Hotel!!!

"Very convenient!"
kennynelizabeth, 27 Février 2024

Wonderful staff!! Went above and beyond! Will stay again. Our air was out, they immediately came in and called someone and bypassed the system and had it fixed in minutes. That was impressive that they didn't just rub us off, they made sure we were happy.

"GREAT LOCATION"
Valerie S, 26 Février 2024

This hotel was in a great location on the bay and walkable to everything. Several great restaurants all within a 5 minute walk. Value for the location was excellent. The room was quiet and very clean. Staff was very friendly and accommodating. Has on premise parking.

"Perfect Bayfront View"
IronRidersOutpost, 21 Février 2024

Sheryl, Vanita, Julie and the young man from the front office were amazing and extremely knowledgeable about the area and local business! Everyone was very accommodating and always made us feel welcome. We can't wait to go back!!

"Small but location is excellent."
keepmoving, 19 Février 2024

Very small Hotel, great location. Bathroom was so small it was hard to open door and get out. No place to put luggage. But, its prime location is the reason to stay here. Breakfast was good and easy. Walk to everything. Parking onsite is a bonus.

"Perfect vacation"
fiegelrapp, 13 Février 2024

The location is excellent. I was right next to museums I planned on visiting. I sat on the deck and enjoyed the view. The sunrise was beautiful Staff were very friendly and helpful. I will definitely stay here again.

"ST AGUSTIN"
Carmen R, 05 Février 2024

EXECELLENT FACILITY, CLEANING, ATENTION. EXCELLENT LOCATION IN DOWNTOWN ST AGUSTINE. VERY CLOSE TO RESTAURANTS, BAR, ATTRACTION AND THE CASTLE. VERY SAFE AREA. GOOD FOOD, MUSIC. I LOVE GOING THIS CHRISTMAS SEASON. I LIKE THE LIGTH. I LIKE THE LIGHTS, THE TRAIN, THE MUSIC, ETC...

"Perfect location"
Holly R, 04 Février 2024

This hotel is in the perfect location. St George's street is a block away. The trolley stops outside the hotel. The fort is across the street and the Pirate Museum is one block from the hotel. Due to a bar behind the hotel it is quite noisy until they close. The hotel tells you this as you check in. Also they charge $20 a nigth for parking when you check in.

"Great staff"
junfamily, 01 Février 2024

The front desk staff were unfailingly polite and patient. There was a very rude older gentleman who was berating a young man (named Ben) for the price of lodging, the charge for parking, the “meager” military discount, etc. Not only did Ben politely answer his incessant questions, he also made phone calls to other properties to help him get better rates. The next morning I again witnessed the man berate the entire day staff for his final bill. This shouting and cursing continued into the parking lot because the clerk was kindly trying to give him directions. It was amazing. His bless them!

"Wonderful place."
Kittyhawk7, 27 Janvier 2024

Great location. Close to everything important in St. Augustine. You can walk anywhere or they have a trolly system that you can ride and get off and on again after you visit a tourist location.the Night of Lights celebration is fantastc for 2 months over Christmas.

"Great stay for an affordable price"
Guide52803380131, 04 Janvier 2024

The mere fact of its central location, trolley stops right in front of the hotel and the remodeled rooms is well worth the stay. I was very pleased with the cleanliness of the rooms and the overall hotel. Would definitely stay again.

"DO NOT STAY HERE IF YOU HAVE A DOG "
Beverly S, 12 Septembre 2023

BW Bayfront has always been oue go to in St Augustine! We stayed at this property long before it became a Best Western because of the location. It's an average establishment... nothing fancy, but always clean. We're not picky... just want the room to be clean and location is important. HOWEVER....we stayed there for the last time Monday night. We are training a dog for service and were charged $45 a day PLUS a $75 cleaning fee for our dog. (She sleeps in a kennel) The rest of their policy reads *$45 charge every time you leave the dog unattended in the room AND the dog is not allowed in the pool area. We stayed at the Best Western Inn Savannah in January and they charged $0 for the same dog. BTW...the AC unit is so loud you have to turn the volume on the TV in the 50's, the wifi is poor, and the bathroom door wouldn't close (room 111) Also, there was sand on the floor when we arrived. Makes me believe someone is just pocketing that $75. The beds are comfortable, though

"Loved the convenience!"
N9574UJstephanies, 04 Août 2023

This hotel is a short walk to everything we wanted to see in the historic district. The bay right across the street was a beautiful bonus. The price reflects the convenience of the location. The room was clean. We loved our stay. We will stay here again.

"Getaway vacation"
Arleen H, 03 Août 2023

Great place to park and walk the wonder historical city of St Augustine. Everything you need is in walking distance (or a trolley ride away) In the 4 days we never needed to move or car. There is NO breakfast at this location but they offer a "Grab and Go" bag, That contains a muffin, a Nutri Bar and a bottle of water. Which will get you started or give you a great evening snack ;)

"GREAT location..tiny rooms."
Floridasailor_11, 26 Juillet 2023

Updated, clean, cool room. Great location. However TINY King room, just enough room to walk around. Assume old motel with modern updates, but couldn't change the old room size. The King bed takes up much of the room. They managed to squeeze in desk, TV cabinet w/frig & microwave & drawers, a chair & a small closet. No place to put suitcases open…there was 1 luggage stand we opened in the closet…our 2nd bag across the chair. Only other minor point was 1/2 glass shower enclosure was fixed…of course the valve is on that side, meaning you got a spray of cold water stretching in turning on and adjusting temp. Tiny Bathroom is one person at a time. Extra charge for parking…they do have a parking attendant to assure only guests park there it's such a prime location. The pool is kind of hidden…we didn't notice it until we were leaving! We would stay again…for the location. Just a couple blocks to many attractions, restaurants, & shops.

"Excellent hotel. Reasonably priced and near everything! "
RobertB560, 10 Juillet 2023

The hotel is updated, clean, and quant. Staff is very friendly, always checking common areas, sweeping, cleaning, and arranging furniture. The pool was at the perfect temperature and also well maintained. First night.....very loud band behind our room till +- 2AM. Didn't bother my wife, but it kept me awake. It was a fluke, there aren't any rock bars behind the hotel. I later discovered that there was a private birthday party back there. This really never happens, and the property manager couldn't understand my complaint. She gave us a different room anyway. Much appreciated.

"Adequate but unimpressive"
John C, 05 Juillet 2023

After deciding to spend a few days in St. Augustine, we opted for this motel because it was within walking distance of St. George Street. I would say that our impression was mixed. As far as location and cost, this motel is right downtown. Near everything. It is also a lower priced accommodation ($150) but they do supplement by charging $18 a night to park your car. The rooms are tiny, but clean. Nothing fancy. The walls are THIN also. We would probably pick a different place next time.

"Amazing Hotel"
kiska132023, 05 Juillet 2023

Stay long Stay often This hotel is absolutely the best location in the Old St Augustine Historic District. Walking distance to just about everything you would want to see. The price is right. The staff is Amazing, the entire staff.... You will definitely want to return. You will be sad upon leaving.......We did not want to leave.

"Location, Location, Location"
abrigg1, 21 Juin 2023

Excellent hotel. Very clean room, very clean grounds, helpful staff, on-site parking. You can pretty much walk to any location in St. Aug historic downtown. Trolley stop right outside building. Breakfast provided at the café at the end of the building. Great food. St. Augustine is a very pretty city and so much to do. Adjacent to the Castillo de San Marcos National Monument and across the street from the seawall and harbor.

"Recommend the BW Bayfront"
Steve L, 12 Juin 2023

Wonderful location with attentive staff and evident managed very well doe to how things (check in, parking) were planned out. Parked right in front of room and only steps to St. George Street. Room was spotless and plenty of towels, coffee, shampoo, etc. We are already planning our next visit in the upcoming two months.

"Excellent location with nice rooms and great staff"
schuperson, 10 Février 2023

Excellent location, nice rooms, friendly and helpful staff. So close to the fort and St George st. Plenty of places to eat and drink nearby. Was given a parking spot at checkin which makes it easy to get in and out if need be. Absolutely loved my stay here and will definitely be back.

"Could be your best bet in St Augustine"
michaelwC5323NF, 08 Février 2023

Outstanding central location for tourist cruising the old area of St Augustine. Only reason I knocked down a point was due to sack lunches for breakfast. (covid excuse) Rooms were clean, and appeared recently updated. Staff was friendly and helpful. Nice balcony area overlooking the intercoastal for reading or relaxing.

"St. Augustine"
krazeedon, 30 Janvier 2023

This hotel is all that you would expect from a Best Western. Though it didn't have a breakfast room, they did give a voucher for a breakfast at an attached restaurant. If you didn't want what the voucher offered, you could choose from the regular menu and receive the value of the voucher deducted from the items you do order.

"great location"
Suzanne L, 29 Janvier 2023

beautiful view of bay and so close to St George street. Was chilly so we didn't get o enjoy the balcony overlooking Street and bay. Definitely are paying for the location. Staff was very helpful and friendly

"Great Location!"
CatNB, 25 Janvier 2023

Based on this trip we chose a Best Western the night of checkout in another location due to this positive experience. Very clean, updated, pool & superior staff! Located in the heart of everything. We will definitely be staying here again!

"Great"
lberger2160, 05 Janvier 2023

Nice hotel and perfect location. Food was right around corner and shopping everywhere. You go out your door and you can walk or get the trolley right outside hotel. Staff was excellent and were there to help from parking to food

"Noisy"
DeezleDawg, 03 Janvier 2023

Bar behind hotel played very loud music until 1:30 a.m. We paid over $300 a night, and couldn't sleep when we wanted to. Loacation was excellent to historic St. Augustine, But that is the only thing this hotel has going for it. The hotel itself has no breakfast; you have to go next door to a restaurant where the food is excellent.

"Always Great at this location"
saintmoishe, 02 Janvier 2023

We stay here often and love everything about this place based on location. Right at the heart of the bay and the Old Town. Julie is the most awesome person here. She always has coupons available for restaurants and is awesome at making sure all your needs are taken care of.

"New Years Eve"
Kerry G, 02 Janvier 2023

We had a wonderful time in St Augustine. We stayed at the Best Western Bayfront and we parked our car and walked everywhere. The staff was friendly and the room was clean I would definitely recommend the Best Wedtern Bayfront

"Great view of the bay"
LanaB928, 22 Décembre 2022

This is a very nice hotel, perfectly placed along the Bay. When we arrived Julie at the front desk, was very busy, but handled it with Grace. She checked us in without any problems and someone directed us to our parking space ( small parking lot, but to be expected). The guy offered to help carry our luggage, but we said, oh, we got it, ha ha. Our floor was on 2 and we had to climb a narrow staircase and a narrow walkway to get to our rooms. We did find the ramp going to pool later, which made it alot better. Rooms were great, Service was great. Just know if you have an older person or someone unable to take stairs, request lower level. No connecting rooms, but we were able to be placed next door. Being a reward member, we were given ticket vouchers for breakfast next door Marys Harbour View, best French toast ever and fresh strawberries

"Has gone downhill a bit"
kcrom, 20 Décembre 2022

This is always our go to place when we visit St. Augustine. The location is perfect and the staff friendly. However, this trip we were a bit disappointed. We had several rooms. Ours had ants, another had a non-working television, another was next door to either a maintenance room or a room that was being worked on, and it was very loud with the workers slamming doors for hours. It's over $300/night during this time of year and we expected better. They need to start updating this hotel and ensuring it is kept quiet in the mornings for its guests. We are Best Western rewards members but may look elsewhere next time.

"Roaches and dried pee on the toilet seat"
Robert W, 19 Décembre 2022

Fantastic location so I guess folks would pay to stay here if they were offering s*** on a stick, but that will do it for us. If cleanliness is next to Godliness this room got us closer to hell. $18.00 to park, no breakfast, dirty towel hanging up in the bathroom. Employees were nice but someone needs to learn how to clean...

"Great Location for Nights of Lights."
USFFrank, 17 Décembre 2022

Stayed at the Best Western Bayfront for a few nights to see St. Augustine's annual Nights of Lights. The location couldn't be better, right in the center of the action, and all lit up for the Holidays as well. Prices reasonable, but they do charge an additional $18.00 for parking which can be a little tight space wise. Beds were a little bit on the hard side, but manageable. Friendly staff. Will stay here again.

"Loud on front street!"
swardrn, 13 Décembre 2022

Bars located directly behind rooms. Cannot sleep. Sounds like the band is in the room with you. Moldy smelling bathroom. Very tiny shower and baby toilets. Old mattress and lumpy pillows made for a miserable nights rest.

"LOCATION!"
Frank O, 05 Décembre 2022

This motel is in the most perfect location. An absolute must stay if visiting St. Augustine. Directly across from the bay and walkable to everything possible you would want to see. A great breakfast place next door around the corner from St. George Street shops and restaurants and you can walk to the fort as well and pirate museum. There is also a 2nd floor patio with seating to relax and enjoy the view. The workers were all smiles. We had a king room which was small but adequate and clean. The bathroom was fully redone and beautiful. I wouldn't stay anywhere else when in St. Augustine historic district.

"Not just a pretty view!"
Dorothy S, 19 Novembre 2022

Best Western Bayfront is our go to hotel in St. Augustine. Our stay is always pleasant due to the well kept property and the wonderful management and staff. Location is perfect for the historic district and it is located right on the Bay. Highly recommend!

"Forget this Hotel if You Want to Sleep in"
kfinucan, 30 Octobre 2022

Rehab work begins at 7:30am and it is LOUD. If you are not an early riser find another place to stay. Website and call center do not indicate that construction is going on - which is a HUGE issue. Everything else was average. The location is okay - a little too touristy - but there is also lots of street noise.

"Great Location, Good Room"
Dmc0221, 25 Octobre 2022

I needed a place for the night to break up a drive. This hotel was perfectly located to explore the fort, walk along the bay and get a good dinner. The room is updated nicely but is cramped. I was by myself so a-ok for me. Could be tight for a couple. Perfect for me though.

"Great location for the value"
JanineF0000, 25 Octobre 2022

The location is the best selling point! For the value, you are across the street from the water, striking distance from the fort and around the corner from the historic streets for shopping and restaurants. We watched the sunrise, there is a breakfast/coffee place next door and had a parking spot right in front of our room. They even have a decent size pool for a quick dip but we were not able to take advantage as we were only here for a quick stop over on our way to Orlando. Will definitely stay here again if we go back to St. Augustine and will stay for longer! The room was recently renovated too. Clean, had a fridge and microwave and an area to leave the suitcases.

"The view is breathtaking"
hgiese29, 18 Octobre 2022

We had the pleasure to stay in one of their bayfront rooms. The view is over the bay of St. Augustine and the Lions Bridge by night is breathtaking. Highly recommended. The staff is super friendly and professional and the breakfast was the best I ever had in a Hotel. I'll be back!

"Outstanding location and updated interiors, plus quality service!"
TraderRick, 17 Octobre 2022

Grabbed a night for an impromptu getaway weekend in St. Augustine. Thought price was a little high for a 2-star level hotel, but it really wasn't. The location is right in the heart of most of the places you want to be. Sheri, the assistant manager, was simply a pro, competent and friendly. She was so helpful with our parking questions and with dining advice. The rooms are small, and the place is motel-style with doors that open to the parking lot, but that just made for more convenient unloading. We were pleasantly surprised at how nice the room looked. The decor was refreshed and current. It was a small room mostly taken up by a king bed but still included a mini-fridge, microwave and a Keurig. Bathroom and shower, again, small but nicely refreshed. Only issue we had was with the a/c unit which is mounted through the rear wall. It was pretty loud, and allowed in street noise from the road behind the hotel. We just put in our earplugs with the realization that the location is right in the middle of it all the action, so you take the good with the bad. Don't miss the breakfast next door at Mary's Cafe and the new restaurant/bar to the north, River and Fort, is outstanding. We also enjoyed the Ice Plant, and had great drinks at both Catch 27 and at Boat Drinks. The Ghost City ghost tour was fun as well.

"Perfect place to stay in St, Augustine"
masterdiverkc, 04 Octobre 2022

I've stayed in St. Augustine many times. This property helped make it my best stay. The location is the best in town. Staff are very friendly and knowledgeable. They really went out of their way to make our stay pleasant. I can't wait to go back. I would highly recommend this location to anyone planning a trip to St. Augustine.

"Small space but it had everything we needed for a great stay"
kenvC5907AF, 18 Septembre 2022

We had a king room that was clean and had everything we needed. The space was small but we were very comfortable. Breakfast was at a restaurant on property and we were given a voucher with 3 free choices. If you wanted anything else there was an up charge. I had French toast and bacon. My husband had 2 eggs,sausage & toast..we both had coffee. Food was very good

"Awesome Spot"
Lord_Gainz, 11 Septembre 2022

Can't beat the location. Usually very reasonable prices if you book in advance. Walking distance to everything in the historic district. Rooms have always been clean and comfy....perhaps not the best beds, but you are there to explore, eat, drink, etc. Best part....There is an awesome 2nd story patio/outdoor veranda overlooking the bay, fort, bridge; and you can just chill catching the ocean breeze while people watching. I usually stay at Marriott Hotels because I have a good reward set up with them, but we love this location and stay there every visit. Parking does cost, but you have to pay for parking everywhere in the nations oldest city.

"Historic city, Historic stay!"
A1ADale, 07 Septembre 2022

An incredible stay that included so much of St. Augustine's allure! A Bayfront, lighthouse, historic fort, Bridge of Lions view from a large, super clean and comfortable room all with easy walking distance to St. Augustine's historic quarter and great restaurants and shops---great live music as well!

"Perfect Location!"
Lisa J, 26 Août 2022

Awesome view of the inlet and ocean! Friendly manager and staff! Buy your ticket to the old town trolley at the front desk and the stop is right out front of the hotel. Perfect way to hop on and off for 20+ stops.

"Perfect room for a getaway"
673jaclyns, 02 Août 2022

LOCATION LOCATION LOCATION!!!! The hotel was perfectly situated in the heart of walking disentangle to EVERYTHING! Updated rooms gave a upscale feel. Will revisit next time we are in St. Augustine. Very pleased with customer service and friendly parking attendant.

"Surly staff"
scubadoug1, 02 Août 2022

As a valued Best western guest we should have been treated as such but since we booked using points we were treated like less than desirable guests. Excessive noise . Staff wasn't friendly. Watch out for the hidden parking fees . Nicely located to the old city . Overall a good hotel. Be prepared to wait for your free voucher breakfast as their little cafe next door is not prepared to handle their Guests. Sub average food for the vouchers.

"Perfect in many ways!"
jeaniekietzke, 27 Juillet 2022

This BW is in the perfect location, close to Old Town and other tourist sites. The Breakfast was at a quaint place right on site. VERY good food! Staff was helpful and friendly and offered great ideas for entertainment!

"Beware"
Daydream64837607323, 21 Juillet 2022

This is a zero star review, had to leave this hotel because someone got into our room and the hotel manager said it wasn't them. Even had to file a police report. Hotel manger was very unhelpful and seem unconcerned by the matter, even combative. Be careful if you choose to stay here.

"Had a blast at the Bayfront!"
RDBainter, 16 Juillet 2022

What an amazing location! The rooms are clean, the customer service is amazing, and don't worry about parking…it looks tight but the staff will assist you in finding a spot right next to your room, and even put a cone up when you leave to hold your place! The Bayfront location is picturesque, and you're right in the heart of old St. Augustine…no need to even move your car if you want to explore St. George St. Plenty of food and entertainment within a block or two…you won't regret staying here!

"Great Stay as Always!"
Medic2430, 15 Juillet 2022

We have stayed here many, many times and never been disappointed! The location cannot be any better. I think we moved our car only 3 times in 4 days. The trolley stops right in front of the motel. Rooms were clean and comfortable. Julie and Sherry at the desk go out of their way to be helpful.

"Best Western Bayfront St. Augustine"
rickysan1, 28 Juin 2022

Location is in front of the Bay, in the heart of old historical St. Augustine. Plenty of shoppers and eateries within walking distance. We went 4 wheel driving on to beaches near-by with cocktails, suntan lotion Beach chairs a music. The beach was also pet friendly.

"Great location better staff!"
roaminghilllbilly, 27 Juin 2022

Location was really great. The property offers no food services but you find yourself literally steps away from all sorts of restaurants. But memory that lingers about this place is the extraordinary staff. Stay here. You will not regret the choice.

"Great little hotel, great location!"
MarkM9011, 26 Juin 2022

This hotel is in a perfect location to walk to the historical sites, shopping, and restaurants. It is also a good value for the area. Julia at the front desk is always very friendly and helpful, and also very knowledgeable about all of the attractions to see and visit in the local area.

"Overpriced ,,,,,No Breakfast offering except grab and go"
rtb77, 23 Juin 2022

Room very small. Bathroom re-modeled.------------------ 50-80%.inflation rates since Virus................... $18 night charge for parking is ridiculous.. .Better values across bridge near beach. ..................Cant really say too much positive .....Even pool is small

"Family Vacation"
ginamarieo2016, 18 Juin 2022

Will definitely stay here again. Rooms were clean, beds comfortable. In perfection location, walk to everything. Absolutely loved Sherri & Julie at front desk. Two awesome ladies, they made us feel like we were home. Both so friendly, and always so helpful. Our parking attending was great, always there ready to help get you in and out of your spot. I highly recommend this hotel!! Can't wait to go back.

"Amazing staff and perfect location"
emailtamee, 03 Juin 2022

The staff went above and beyond to ensure all of our questions were answered and they were very helpful in giving us recommendations when asked. They were very friendly and the location was perfect. I would highly recommend this hotel.

"Awesome experience"
tonybD7704EB, 25 Mai 2022

In these times of mediocre customer service i just had an exceptional experience with Julie who works the front desk at this hotel. First off she thanked me for being a loyal brand member and made sure we received every possible upgrade. She also provided us a voucher for breakfast at a cute family owned restaurant next door and then went as far as coming into the parking area and directing me so we would not run into the curb The hotel itself in in an excellent location. You can walk to everything so just park it and forget your car. Here is a great secret about the hotel, on the second floor they have a patio with some high top tables and chairs and a comfortable couch. We would take a glass of wine up there and people watch the passers by and look at the beautiful boats in the harbor. Room was quiet, clean and comfortable We will definitely return and I highly recommend this property. Ask for Julie!!

"Good value for the money, great downtown location."
lily429, 20 Mai 2022

We moved here from another hotel, Julie at the front desk was extremely kind and accommodating. The room was clean and spacious, good location if you want to be within walking distance of most tourist attractions. The parking is extremely tight…considering the parking situation in downtown area they keep a close reign on cars coming in and keeping spots coned off. The only complaint is the AC with is located in the dressing room adjacent to the bathroom, away from the beds, so keeping the room cool was a challenge.

"Location Location Location"
abcrownover, 26 Avril 2022

The location can't be beat. The room was incredibly clean. The staff was amazing. Everything was in walking distance. We didn't use our car the entire time we were there. Julia got us discounts to all the attractions. I plan to return and would recommend to property to anyone.

"experience with BW Bayfront"
tnajd5, 23 Avril 2022

We got there early, about 1:00PM and they let us park which was great and our rooms were not ready which we expected. They said they would call us when the room was ready. We came back around 4 but the the rooms still were not ready. We figured seeing as they knew we were there they would get our rooms ready, NOT. Then Wifi was terrible. It worked once in a while but only for a few minutes. Not happy with that. The rooms were nice. Location was great.

"Experience Top Notch"
No-Central, 15 Avril 2022

Property was recently upgraded; our roomy bathroom had marble. We received a warm, friendly greeting by Julie Johnson as soon as we walked into the registration lobby. I had called several days before arrival to request a first floor room because my 90 year old mother was joining me, and Julie had a handicap room waiting for us. Julie thanked me for being an Elite member of BW and had goody bags for us. Julie accommodated all our wishes, checking in and out. The beds were very comfortable. The location is excellent, sited between the water and the historic district, close to lots of restaurants and shops. The cherry on top was breakfast at the coffee shop right next door. We couldn't have asked for a better experience,

"Kelly"
ksmidebush, 15 Avril 2022

Great location, can walk to mostly everything. A little noisy at night. They charge for daily parking, did not realize this but there is also a parking garage for extra cars. Right across from the fort.

"Great hotel"
kerismith12, 14 Avril 2022

We have been staying at this hotel for many years. We always stay here with any trip to St Augustine. Being able to park your vehicle and walk everywhere needed downtown makes this location ideal. The hotel staff is friendly and the rooms are always clean.

"Great location, cleanliness could be better"
Ienabidcbels, 10 Avril 2022

You're really paying for the location here. It's within steps of the fort, museums, shops and restaurants, and there's no need to drive! The bathroom had a foul odor upon arrival, and overall the room seemed pretty shoddy. The front desk warns of noise during the night, and you can definitely hear music from the surrounding bars and restaurants. But really, if you stay in a central location like this, it's to be expected. Overall, we would go back. If you go, bring a few gallon jugs of water! There's no water fountain on site that we could find, and the vending machine sold water bottles at $2/each. We saw a line for the vending machine one night.

"Weekend in paradise."
Rcarroll95, 03 Avril 2022

Our hotel booking was made last minute, but our experience here was less than rushed. From the minute I pulled into the parking lot I was greeted with amazing customer service. Was shown where I could park, and checked in within minutes. No matter the hour, we were provided with anything and everything we needed. Extra towels, soaps, you name it we had it. Getting to open the door and see the beach was also a huge plus.

"Great location, fantastic for people that don't mind a bit of a walk"
JoeP227, 31 Mars 2022

I've stayed at this property before when it was called the Monterey, upon check-in Sheri made us feel very welcome and shared some of the local spots to visit during our stay. We could walk to Saint George Street we could walk to O'Steen's restaurant etc. etc.

"Good location but very loud hotel"
Coastal2109130641p, 27 Mars 2022

This hotel was in a great location however people were socializing in a little sitting area right outside of our room during the middle of the night. It was so loud it sounded like they were partying in our room. I had to call the front desk and it still continued for a while after i made the call.

"Great Location, but 1 attendant was rude and nasty"
S9450CLmichaelb, 25 Mars 2022

The location could not have been better. The staff was nice except for one nasty, rude, attendant. She questioned any request I made. They didn't come to clean the room, even though I had requested the service. When I respectfully inquired, the same rude attendant's response was horrible. It was a constant struggle whenever I needed anything and she was on duty. And I truly was respectfully and didn't make many requests, other than to have my room cleaned.

"Great location - but super noisy"
auctionguy10, 22 Mars 2022

As we were warned upon arrival, the noise from the next door bar was really loud until 1:30am and we were woke in the mornings by the bar deliveries. This wouldn't have been so bad if the walls were insulated. I think a lot of next door noise comes though the mini-splits. The internet speed was really slow. We hooked up our Amazon fire stick and the streaming wasn't good like it normally is at other hotels. The beds were advertised as "pillow top" and they weren't. However, we slept pretty good. Outside of that, the staff was super friendly, we loved the balcony by the office, the rooms had everything we could have wanted and the amenities were good.

"Noise until 2 AM"
Gil3103, 15 Mars 2022

Best Western Bayfront St. Augustine. Worst stay ever. The music from the nearby bar kept us awake until two in the morning. The solution we were offered was to call the police! We had to demand to change rooms at 11.30am for a not really better room. The next day no compensation was offered to us barely an apology. During our reservation we were never made aware of this situation with the bar.

"Great location and beautiful hotel"
kericorgi, 12 Mars 2022

Never disappointed here! We stay here very opportunity we can when we are visiting St Augustine. Great staff and so nice to walk everywhere downtown. The rooms are clean and spacious. Pool area is nice and clean and relaxing. So many amazing restaurants near by as well.

"Great place! Highly recommend."
Yankeept, 12 Mars 2022

Perfect location with updated rooms and super friendly and helpful staff. I've stayed at this hotel many times. They keep the property well maintained. You are within walking distance of everything. Highly recommend

"Management"
U7677HYjasono, 10 Mars 2022

This has been the nicest and helpful hotel staff I have worked with. Every year I take students to different parts of the U.S. and we learn about the history in the area. Julie Johnson the Manager went above and beyond to help out our group. the hotel was in great shape and location. I was very impressed and so was the group of 28. Thank You very all your help and outstanding professionalism.

"Rather disappointing"
Nancy T, 03 Mars 2022

While the location is excellent (across from the Castillo de San Marcos and near the shops and restaurants on St. George Street) the room was far from accessible. A handicapped person in a wheelchair would not be able to stay in what they consider an accessible room. Newsflash: slapping a few grab bars in the bathroom does not make a room accessible. My friend needed a scooter to get around which we could not even get in the extremely small room because there was no clearance to get from the door to the bathroom - the gap between the bed and the dresser was too tight. The beds were almost 3 feet off the ground so if you are short you have to literally jump into them. There was no shower seat or hand-held showerhead in the tub. The floors are dangerously slippery when wet even for the most able-bodied person. I am not sure a person in a wheelchair could even reach the faucets on the sink because a towel bar protrudes from the sink, restricting access. Their idea of breakfast is a bag with water, an apple and a muffin and there is no other food service. The maid service was deplorable. We often had to go to the office for more coffee, coffee cups and toilet paper. Either they were not properly trained or they need a checklist to make sure everything is properly replenished. Either way, it comes off as not taking pride in the property.

"Great location but not a quiet hotel"
Beth T, 01 Mars 2022

The property is very clean and well-maintained. It is an easy walking distance from St. George Street and all of those bars ans restaurants. The view was lovely, right across from the bay. The staff was very friendly and recommended Mary‘s restaurant next-door for breakfast, which we thoroughly enjoyed. The hotel is somewhat dated and sadly we had a barking dog on one side of our room and a crying baby on the other side. The walls are like tissue paper. We could hear the other guests talking through our AC unit. There is a fee for parking here, but the $15 is worth having a place for the car in such a populated area. All in all. I would have to say, I would not stay here again.

"Wonderful hotel"
Inspiration746170, 01 Mars 2022

Rooms very clean , beds comfortable, staff super friendly, wish they would bring free coffee back to lobby like other best westerns have . Close to everything , Beautiful views of the bay and Beautiful sunrises

"Presidents Day Weekend 2022"
briankrikorian, 22 Février 2022

If you are looking for reliable internet service, I would no longer recommend this hotel. We have stayed here many times and you should expect better for the price. Location is everything about this hotel so internet would not seem yo be a priority. Staff was friendly but could not help.

"Birthday trip"
JohnandErin, 20 Février 2022

Nice staff, great location, walking distance to the fort and near by restaurants on the river front. Walking distance to St George street. Pet friendly with size restrictions. (Not noted on website when booking)

"They don't offer ZERO stars"
vickiliegh, 16 Février 2022

Don't stay here. The items causing me to say that are too vast to list individually on this report. To start with, I've had closets bigger than the room I stayed in. The shower door leaked at the gasket all over the floor of the bathroom, creating a slip hazard. They only provide one towel for each guest, so I couldn't even put down a towel to make it a little safer. The list goes on and on, and only gets worse.

"Terrible"
nsb27, 10 Février 2022

I didn't even stay the night. I checked out at 12:30am because it was so loud. My window A/C sounded like an airplane taking off every 5 mins and it backed to the busiest street which sounded like they were right outside the A/C unit. Most of the staff was rude and unapologetic and the price for quality was not at all worth it. I never write reviews but my experience was extremely disappointing.

"Great Location"
blwestfl, 30 Janvier 2022

Best place to stay in St. Augustine. Great view of the fort, bridge and bay. Everything is within walking distance. Bar, shops and dining. The trolley stops right in front of the hotel, and is a great way to see some of the city. Our 3rd time here.

"Thoughtless"
Rose B, 24 Janvier 2022

Today I was trying to help a disabled lady who's mobility scooter was running out of battery life. I went into the lobby and asked if she could plug it in for a few minutes. The man said no!!!! Can you imagine? He had no idea if she was an occupant or not, just no! Makes me know that disabled folks should not stay there!

"Wonderful Location!"
586mayrac, 22 Janvier 2022

Our stay was excellent. The room had a lovely view of the Matanzas Bay and the bed was very comfortable. The location is A+, close to all attractions. Once you park your car you won't need it until you are ready to check out. Professional and welcoming staff made the stay very pleasant. We will be back!

"Amazing!"
lainieb770, 06 Janvier 2022

Amazing! The property and location are both very clean! Right in the middle of downtown where you're in walking distance of it all. We enjoyed staying right on the waterfront as well. It's beautiful with a great staff that exceeded our expectations!

"Excellent view and location."
josied540, 05 Janvier 2022

This hotel is walking distance from the main attractions and the "St. George St". I truly enjoyed the view of the ocean. And you can also see the "Bridge of Lions" and the "Castillo de San Marcos" A very pleasant place to stay.

"Great Location and Customer Service!"
Pat B, 04 Janvier 2022

We stayed for 2 nights during St. Augustine's 'Night of Lights' celebration. The location was perfect, across from the bay and in the historic district, close to dining and shopping. Onsite breakfast was not available due to size constraints, but vouchers for a nearby restaurant and 'grab and go' breakfast bags were provided. Customer service was great, particularly during a very busy time. The front desk manager was extremely helpful and patient. We would not hesitate to stay at this property in the future.

"Location Location"
Luis H, 04 Janvier 2022

The location is excellent! Cant ask for more coming to St Augustine. There is some noise that is behind the hotel but it did not bother us none. Highly recommended and it is located across the castle! All the restaurants are near by no need for any hassle!

"Not worth the money!"
ronturf, 02 Janvier 2022

This hotel should have disclosed the extremely loud bar located directly behind it; the loud music and partying went on until 3:00a.m. every night we stayed. So loud in fact, it sounded like it was directly in our room. Do not stay at this hotel if you want any rest and relaxation. In addition, the internet was nearly non-existent as it was impossible to connect at all.

"Excellent stay"
kcbruder, 28 Décembre 2021

Nice older hotel for the historic area, very well maintained, the rooms were nice and bathrooms were very nice with walk in showers, Microwave and small fridge in the room. Stairs and walkway are narrow, but that is the historical part about it. Everything is in walking distance, pool is also nice. There is no breakfast here but plenty of places to eat. Parking can be a challenge, but they do have a parking attendant out there to manage the parking. Recommend this place to stay.

"Very convenient to the historic area of St. Augustine"
John W, 17 Décembre 2021

The location of this hotel is ideal if you plan to visit the historic downtown area of St. Augustine. The hotel is rather old but it is well maintained and clean. The room we had was very small and located on the second floor. There is no elevator to the second floor and the stairs are very narrow. The air conditioner in the room was very loud, disrupting sleep each night. The bathroom is also small but functional. Outside each room is a couple of small benches which was very nice for looking out over the bay. Parking is available for a fee and the parking can be a challenge due to space limitations. The hotel does an excellent job managing the parking area. If you want to be within walking distance of the historic area of St. Augustine, this hotel is an excellent choice. Be aware of the hotel limitations and you should enjoy your stay.

"Great Location"
Roving214056, 01 Décembre 2021

Best Western Bayfront is within walking distance of major attractions in Saint Augustine. We enjoyed the trolley tours, and great restaurants and shopping in the area. The view of sailboats on the water and the draw bridge is pleasant.

"Best Western Bayfront"
jalba12021, 29 Novembre 2021

The perfect location! I drove around the city looking for a good location. Drove by this BW...looked up on www...the BW a few miles away was 1/2 price. At this point, I have been on the rode for 40 days or so...I really did not want to Uber back and forth...so I decided to splurge and stay here....It was a perfect location...small room, but very comfortable.

"BE WARNED, Nice hotel, great location but LOUD"
drwhitefl, 23 Novembre 2021

BE WARNED: There is a live music bar directly behind the hotel that plays until 2am. That's not a problem if you go to bed after 2am. The check-in team will provide a document telling you about the noise. However, by the time you get it, it is too late to cancel the reservation and relocate. I tried to deal, turned up the TV and AC fan, but ended up leaving at midnight (drove 2 hours home) because the noise was unbearable. With that said... PROS: Fantastic location for all the sites, restaurants and shopping. The staff was wonderful and very attentive. The room was clean, modern and roomy. CONS: Sleep quality - good luck getting any. The stairs leading up to the 2nd floor were VERY narrow (I'm petite) and almost had to go up sideways. Even harder when carrying luggage. The king bed was hard as a rock, the blanket provided was very thin.

"LOCATION!!!!!"
Jennifer W, 01 Novembre 2021

There isn't a better location anywhere in St. Augustine if you are looking to be in the historic section. It looks out over the bay and was literally walking distance to everywhere we ate and everything we did with the exception of the lighthouse. We would stay here again. The good - The location is amazing. You are right in the middle of everything. Again, you are paying for location The service from the front desk was awesome. They were helpful and accomodating The parking attendent does a great job - it is a small lot, just park where he tells you The room was clean Beds were comfortable The not so great - it was expensive for a Best Western. The parking lot is small so we didn't even try to move our vehicle (we could have moved it but everything was so convenient that we just never did). The only real negative was that there was a lot of noise from Meehan's next door - a lot of noise very very late at night. I would stay there again but would ask for a room on the other side of the building.

"Great location"
monicacL3743EE, 21 Octobre 2021

We stayed here because of the location. It is located across from the fort and behind the hotel is St. George street. Everything is in walking distance. The hotel charges almost $20 to park on the property for which you are already paying for. The beds are hard and the ice machine was not working at the time we stayed.

"Not a value"
rprimonato, 12 Octobre 2021

I felt that the staff when we checked in were under the impression that I was there to please them! The were not cordial in the least. For a total bill of $160.00 for one night was a real rip-off!! Yes it was nice to be in the middle of town, but for a room the size less than that of a micro-hotel, no more than one person could be on the bathroom at one time. The “Grab and go Breakfast” was an other joke. Do yourself a favor and find another hotel, I know I will on our next trip tp St Augustine

"Great location, Friendly staff"
rsvp1, 10 Octobre 2021

able to check in fasts, have parking attendant to make sure cars are parked correctly, updated rooms, fast internet, handy ice machine, great restaurant next door, have elevated porch to view sunsets/sunrise

"Best hotel in St. Augustine"
Jericha S, 03 Octobre 2021

Very clean hotel. The hotel is close to everything right downtown. Julie the front office manager was amazing and made accommodations for my truck and trailer. The hotel is 10/10 recommend and will stay here whenever visiting St. Augustine!

"Best Bayfront View In Town"
IronRidersOutpost, 25 Septembre 2021

Very clean and quaint hotel with an awesome balcony view! It's the best Bayfront view in town!! We stay here a few time a year and would not go anywhere else. The staff is super friendly and knowledgeable about the area! Housekeeping is on point and always have want you need within a reasonable time frame (Fresh towels, coffee, etc).

"Do Not Bother Save Your Money"
L0c0M0c0, 21 Septembre 2021

I have read many reviews of this hotel and I was looking forward to my stay here. My family was booked into a room for a special need person. When I informed the front desk staff that I did not need such a room and that I felt horrible for taking any such accommodations from anyone who really does require it, I was greeted with an apathetic attitude and shrug. Knowing that the room was designed for a special needs person, we were disheartened to be lodged in a room that smelled dank, old and musty. The light to the bathroom and shower was not working. The television was inadequate due to burnt pixels affecting the picture. Finally there were large roaches in the bathroom. I shudder to think that this is how this hotel lodges any handicapped person. I understand that this is a “budget” hotel, but lodgings here were disgusting, inadequate and just unacceptable. The less than friendly staff could care less to address any of this. I would never recommend this location to anyone. Next visit I rather spend the money at a higher caliber location.

"Would love to return"
mrludgate, 20 Septembre 2021

Staff was friendly, room was clean and recently renovated. The room was small, but it suited my needs perfectly. The air conditioner kept me nice and cool, location was great. Would love to return. The only problem is it's 1200 miles from home.

"A MUST Stay"
Tammy J, 13 Septembre 2021

The Staff and Location are the best of the Best Western hotels for the area! The view of the bay is awesome. It's so convenient to walk to all the attractions in the area and not worry about the hectic parking.

"Bad parking and TV"
724willardk, 04 Septembre 2021

Parking was so limited and tight, I didn't dare move it after parking on arrival. Charging an extra $20 for parking is robbery. The TV was UN-watchable. Four lines of 23 Large Bright white lights across the TV were Blinding. Staff would not replace the TV.

"Nice hotel. Bad service"
bestwestern636, 04 Septembre 2021

The hotel is nice and clean and well located. DON'T BUY ANY THRID-PARTY TICKETS HERE. Front-desk staff over charged me for local tour tickets verbally quoting a one price and running credit card for double the amount. Receipt was supposedly emailed but never received. After multiple requests for receipt I checked credit card account to find over charge.

"Worst customer service ever"
722j0j0, 30 Août 2021

-rooms are super small and a little outdated. Staff are extremely rude Sheri General Manager was nice but wasn't willing to fix our issue. Parking cost 20.00 a night add about 20.00 for tax. Keep an eye on your account as they continue to add charges everyday. PROS- I loved how it was close to everything and the view was beautiful.

"Great location, with excellent service!"
chiefmac1998, 30 Août 2021

In the heart of old town St. Augustine with a waterfront view. One of the nicest Best Westerns I have stayed at. Newly remodeled, attended parking lot, and has It's own trolley stop! Rooms are on the small side, but comfortable with new mattresses. Expect some noise from the clubs on Fri/Sat night until closing. Breakfast/ lunch at Mary's next door is very good, and convenient. Nice second floor covered deck on the street, to people watch, or take in the awesome waterfront view. We will be return customers in a few months!

"My home away from home"
Terry K, 24 Août 2021

Julia always take so very good care of us she is always smiling and always very accommodating. She always makes sure that our rooms are clean and that we get the exact room that we asked for. It's just like coming home whenever we stay there. The should definitely be the manager. As far as I'm concerned the Best Western Bayfront is the only place to stay when you visit St Augustine.

"Maybe just bad luck?"
obiwanbarbobi88, 07 Août 2021

The TV didn't work, the floor had a huge crack in it that made it uneven, the bathroom door didn't close all the way. The parking is frustratingly limited. There was also a miscommunication with staff, prior to check in, which caused the cost of a $385 hotel stay to become $600. Still waiting for holds to release. The first night there someone tried breaking into our room, several times. They banged on the window and tried aggressively opening the door. The second night, after hearing faint screaming and what sounded like slaming/throwing of things, we began hearing someone screaming outside of the door. Apparently there was some sort of altercation with a neighboring room in which the cops needed to be called. On the bright side the mini fridge came in handy and the view from the second floor was nice.

"Location, location, location !"
Marcvvdw, 30 Juillet 2021

The rooms are very small but practical, the plus point of this hotel is the fabulous location at the waterfront, only a few yards from the kastel and located inside the old town. The parking space just outside the room is another major plus point !

"DOG HATERS"
57brookec, 23 Juillet 2021

The property advertised as a pet friendly hotel but don't allow them in the room alone. If I had known before arriving I would have stayed some where else. Who goes to dinner with their dogs? The staff was horrible including management. The tv didn't work, which complaints went unanswered, the bathroom wall had metal pieces falling off which scratched my arm coming out of shower. Parking was a nightmare and we were asked to move our car further away from our room several times. The night clerk, Kenica, hated dogs and constantly commented about them in a negative way. She was racist and rude. We were forced to end my birthday trip on my birthday when she called the police over a parking spot. I will never stay at another Best Western, let alone in St. Augustine.

"Saint Augustine Florida"
Tazzbones, 19 Juillet 2021

Saint Augustine On the bay Great location Great breakfast next door wonderful staff Hotel is dated Difficult Entry for Limited mobility or disable. traffic noise Very close to main road Horse carriages Tourist trains Ripley's believe it or not constantly going in front of the hotel showing site Seeing tours.Heavy traffic

"Clean hotel with awesome view"
sellis6447, 19 Juillet 2021

The room was very clean. No carpet! Which I like in hotels. Everything looked newly rennovated. The view was great, with the waterfront across the street. There is a great breakfast cafe right next door that has awesome food. Parking is tight, but the parking attendants are very helpful. Location was great. We could walk to all of old town. Didn't have to drive at all once we got there. Highly recommend if you are going to St. Augustine.

"Great location"
vetbb63, 16 Juillet 2021

Perfect spot. Close to everything. Short walk to everywhere. Great view of the water. Parking is a little tight, so get there early if you can. Staff was very friendly and accommodating. Looking forward to our next visit.

"Excellent Stay"
jentmg77, 05 Juillet 2021

The hotel is in a perfect location. Right in front of the Bay and in the hub of the Historic area. Super friendly staff. We got there early and they let us check in right away. The room was clean. Everything was nice and comfortable. The entire staff we came into contact with were all friendly. Pool was nice. The room isn't the best I have stayed in for the price ($330/night) however you really are paying for the location which you can't beat. The parking is terrible, once you park I would do walking as much as possible. The man who directs you to park was really friendly and boy does he have a job. The breakfast is a bag with water, muffin, & apple in it. Which I guess is the new normal. The water pressure isn't great. But for the location it was perfect. I would definitely stay again.

"Excellent Stay"
ruthe, 24 Juin 2021

This is a fantastic stay across from the bay and the Bridge of Lions. First off if you need an elevator to the 2nd floor this is not for you as there is not one and you carry your luggage to the 2nd floor via steps. For us this was not a problem and we are 60's and 70. I was pleasantly surprised to see that this room was so updated, tile on the floors, nicely updated bathroom with new tile, shower (no tub), modern sink and dual flush toilet, hair dryer and ironing board. I did not feel like I was staying in a 2nd class hotel. Blankets are available at the office if you get chilled - it was difficult for us to regulate the air. The room has a fridge as when researching a lot of the B&B's are small rooms without a fridge and it worked great keeping our cooler packs frozen which is unusual. Extra coffee can be obtained from the office and they provide breakfast bags. There is a breakfast restaurant on both sides of the hotel which looked pretty good. The upstairs provides a seating area open for viewing to the water where you can sit and relax and visit with others, or smoke etc. Parking does cost extra like $15.00 per day on top of the room but it is great to just park your car and walk out your door to everything. This hotel is awesome for location. This hotel does take dogs but at an additional cost. This would also be a great location to watch the fire works as they would be right across the street. I checked the prices for New Years and I think it was $300 something per night. There is a pool on site but did not use so I cannot comment on that, Meals in the area: Because this is such a high tourist area if you are eating in and around in the historic district I would even try and make reservations ahead of arrival as most it seemed did not take same day reservations and some that we walked into around 5 or 6 the only available seating was 9:30 at night. Therefore no reservation you are stuck with what you can find to eat. Breakfast at the hotel consisted of a bag. We did not obtain so I have no idea what was in it. A good coffee can be obtained at Kookaburra and they have Aussie meat pies and it is not a long walk. The old fort is right to the left of this hotel and the bridge on the right. The staff were nice and helpful. There were definitely areas that could have been wiped down more like back of the bathroom barn slider door. and spots on woodwork.

"Roaches"
ashtonexcavating, 14 Juin 2021

Roaches in the room, large hair balls in the bath towels, room was dirty and no blankets for the bed. Run from this place as the reviews are not what you would expect!!!! Location is the only nice thing I have to say about this hotel!!!

"Find another place"
kchutchinson1, 12 Juin 2021

False pricing... less than clean room.. broken items... Tiny bathroom with 2' wide shower, unfriendly clerk, expensive parking The location was good but that was about it. I suggest finding another place

"Don't stay here."
ledsmom, 11 Juin 2021

First room smelled like stale cigarette smoke, so they gave us a room that smelled like burned turnips instead. Bathroom had a sliding door fixture that would not allow the door to close completely, so there was no privacy. Wall-unit air conditioner rattled loudly non-stop. Towels were like sandpaper. Pool area was dingy looking. There was no breakfast of any kind and no coffee offered in the lobby. In-room coffee maker was filthy, as though it had NEVER been cleaned. The room was very small, but reasonably clean. It is nicely located, just a very short walk to St. George Street, which is why I chose it. I don't understand the positives reviews. That was NOT my experience at all. I gave it one star because of it's location. Very disappointed that the online ads for this motel were so misleading; the photos make the rooms look larger than they are, and the amenities advertised just don't exist.

"In the Heart of Old St. Augustine"
1056BruceH, 11 Juin 2021

If you want to be able to park your car & walk during your stay then this is the perfect place. It's located right in the middle of the historic part of St. Augustine & right across the street from the bay. There's a very nice 2nd floor seating area that looks out at the water. This place has been around for a long time but is very well maintained. The rooms are a little small but the location more than makes up for it.

"Billybayer"
bayerw2021, 29 Mai 2021

Great spot awesome staff, Ask for Julie , she is the best. Room was clean and very nice. This is our spot every time we go to St Augustine, best place for the dollor! Just make sure too Ask for Julie, she makes it magical!

"Perfect location"
SCHLEY S, 26 Mai 2021

Hotel was nice and clean and the location was perfect for the downtown experience . You can go wrong staying here you can walk to everything with in minutes. Trust me you don't want to attempt to drive it.

"St Augustine Best Western"
Karen S, 03 Mai 2021

This Best Western was in a prime location in old St Augustine. Walking distance to many shops, restaurants, site seeing, the trolley. Loved the 2nd floor patio. People watched while having coffee. Though no in house restaurant, There are 2 located next to the hotel that were very good. Parking is very limited; one vehicle per room, but the staff we so efficient in how they parked everyone. I was amazed; especially with the large trucks. We never had an issue getting our car out of the parking lot to visit the beaches. Rooms were simple but we didn't hang out in them. The shower was great, beds very comfortable. I will visit this location again.

"Overnight"
louissX2727WP, 29 Avril 2021

Check in was a breeze. Clerk was very accommodating for working alone with a packed hotel. Room was very clean and comfortable. Air conditioner worked well without a lot of noise. The hotel was right in the middle of the historic district so we were able to walk everywhere in the short time we had. Check out was 11:00 but they let us keep the car in their parking lot until noon. Would definitely stay again!!

"Perfect Location!"
MarkM9011, 20 Avril 2021

This is a very nice, clean hotel in a perfect location for walking to all of the sites, restaurants and shops located in historic Saint Augustine. It offers a great view of the water and the Bridge of Lions. Julia at the reception desk is always friendly, efficient, and accommodating. We always come back to this hotel when visiting Saint Augustine whenever rooms are available.

"Best location and staff is very accommodating"
JenaO1124, 18 Avril 2021

This is my favorite place to stay in historic district. Its so close to everything. Can walk or take the tram everwhere. The front desk is very accomidating. Rooms are newly renovated. For the location the price is definitely worth it.

"Location, location, location"
ngawiser, 17 Avril 2021

Best location in St. Augustine. Very clean, very safe. Watch the dolphins play in the bay from the outside lounge. Only reason not a 5-star review is the small size of the rooms. /staff was quite helpful; immediately took care of all requests.

"Awesome"
leausamax, 11 Avril 2021

Location was great. Service was great. Loved everything. Wish I could've stayed longer. Will definitely return in future. Was just passing through St Augustine and loved what we saw and stopped and booked a room for the night

"Just perfect!"
laurabenitezheitzer, 03 Avril 2021

This hotel is in a prime spot. It's located right in front of the water, steps away from Castillo de San Marcos, quaint candle and cigar shops, boutiques, amazing eats and music. I was blown away with the location of this hotel. Loved it!

"Location & Scenic views are the best"
Maryliz1118, 27 Mars 2021

We just returned from a 4 night stay at the BW Bayfront in historic St. Augustine. This was our 2nd stay there and we just love it. The rooms are on the smaller side but beautifully renovated & decorated. The staff are top notch.We love the upper veranda with comfy furniture & killer views of the bay.The location is right in the historic district & you can walk to everything.

"Best Location in St Augustine."
Leslee H, 25 Mars 2021

The hotel is right in the historic district on the bay, directly across from the fort. Everything in Old Town is within walking distance. Less than 2 blocks to St George St. Trolley stop in front of the hotel. Parking is very tight. Rooms are very small (which we knew up front) but made the most of every space. For a night or 2 this isn't an issue. But I couldn't spend a week in this little space. Front desk person was very friendly. She offered to even give us an upgrade to a upper level bay front room for free.

"Surprised rating was so high"
justinchen, 24 Mars 2021

Stayed 2 nights Pluses: Great location, clean enough, mini fridge and microwave in room Minuses: Very small room, noisy, bad lighting, satellite TV didn't work the first night, unhelpful service at front desk, inconsistent Wi-Fi. Would not stay again.

"Short family getaway"
Amanda J, 17 Mars 2021

This hotel is in an great location. It is close to many restaurants and shopping. The only problem we had was that the door was difficult to close and lock when leaving. We would have to shut the door multiple time hard for it to lock when coming and going. Everything else with our stay was great!

"Stay at St Augustine"
Adventurer272308, 08 Mars 2021

This is an excellent location for "old town" St Augustine. It is directly across the street from Castillo de San Marcos and historic St George is next street over. However, it appears to be a converted Roadway Inn and not as nice as other Best Western hotels. There is not room for breakfast but small grab and go breakfast was provided. There is an additional $15 /day for parking. That said, reasonable price for location if wanting to spend day or two in "old town".

"Great location, but service needs help! "
royalpalmstravel, 20 Février 2021

We chose this hotel because of its location. It is located in a centrally located street in St. Augustine that overlooks the water and is in close proximity to everything. We chose not to rent a car and glad we didn't because the parking is a mess. Use Airport Shuttle of St. Augustine! Our room was clean upon arrival and had all the necessities. Check in was easy and the clerk very friendly. We found out after the first day that there would be no maid service during our stay because of COVID. This meant that we had to go to the lobby every day/ night for more towels/toiletries. Thankfully we only stayed 3 nights as the pile of towels was getting pretty large! This policy made no sense to us and we have stayed at other resorts/hotels since COVID and have always had our room made up. I hope the management realizes that this policy is very inconvenient did the guests.

"Would recommend"
Sheri0p10, 14 Février 2021

Check in was quick, friendly and easy. The lady at the front desk was pleasant and very helpful (I wish I could remember her name, Blonde lady, probably in her 50's). A employee helped us park. Room was updated and clean. Bathroom clean but a bit small. There were ants on the counter but never saw them anywhere else. This hotel is centrally located with easy access to everything. However, walls are thin but most noised stopped around 1130pm. We weren't in our room much, so the noise was fine for our girls weekend. I would definitely recommend due to location and updated room (no carpet!!)

"Not impressed."
kimtanksley, 05 Février 2021

Rooms were of average cleanliness. No blankets on the beds and no blankets available; told to use the heater. Ran our credit 4 times for 2 rooms encumbering $1,450 that took 4 days to reverse. The credit was ran the two days prior to our arrival, the day of our arrival and then the charge on check out. This is excessive and encumbered funds we needed for our vacation. If management is worried about getting paid, they should ask to be paid in advance and not encumber credit. We are not all rich with unlimited funds. That said, we are not all thieves either. Some of us are honest, hardworking people trying to have a nice vacation... the last one was eleven years ago. Their excessive holding of funds left us stranded because we had no credit. We had cash but hotels and rental car companies require a credit card.

"Nice remodeled rooms, but parking & noise terrible!"
jdcjlm13, 31 Janvier 2021

Nice remodeled rooms, but parking & noise terrible! The room was #229 & clean. However, there was no peaceful sleep or quiet. Was woke up all night long by loud street noise, other guests and constant banging on our door by children, then parents yelling at their children for banging on the doors. (Why are children even out at 3:30am??) I did call the front desk to have them ask the other guests to keep it down, however they said they only call the police for that sort of thing. I asked if security guards were on-site & they said no, because security guards do not have guns. Now I do not think this sort of complaint warrants cops with guns coming to sort out noisy guests. Also, parking is not part of the room rate and is additional $31. Must pay to park & must leave vehicle until check-out. They pack you in here so tight that there is no way to get out and use the vehicle to drive to a location (outlets, beach, across bridge, etc). Will not be staying here again and I do not recommend anyone else to that values their time, money and sleep! Really put a damper on our trip. Save yourself the hassle & get some rest somewhere (anywhere) else. I would have been better off sleeping in a parking garage in my vehicle than being constantly woke up at this place. They should remove “Best” out of their name!

"Excellent"
vivian1arnp, 30 Janvier 2021

This is the best hotel with the greatest views. The staff is very accommodating and professional...We only stay at this place while we are on vacation. The rooms are clean and inviting. The parking is a little on the pricier side but it is worth it as it is centrally located.

"My favorite and only place to stay in St.Augustine"
David S, 24 Janvier 2021

I've been visiting St.Augustine since I was 10 years old. I'm currently 68 years old. My parents use to stay at various motels here depending on price. I began bringing my family here (previously named Monterey Inn) since 1982. Back then I thought highly of the motel and its location right on the Bayfront. When it changed ownership and became a Best Western, I had no idea how much improvements could have been and were done. Today, in my opinion, this motel far exceeds mostly all of the motels here in the city. Management continues to improve on every aspect of this property. Just when I think it can't get any better, it does. While some rooms are small as they were for years, other, larger and better equipped rooms are available. I've given this motel mostly 10's ratings and that covers the property, the rooms, as well as management and their staff (team).

"Great location "
Almostbrady, 07 Janvier 2021

Didn't realize there was a fee for parking. Location was perfect for walking to dining and drinking. Beautiful views from the hotel. Clean room w decent shampoo and conditioner. Coffee in room too!!!!

"Great location, beautiful view."
denniss446, 28 Décembre 2020

Sherri at the Front Desk was great. She always has a smile and took great pleasure in making sure your stay was enjoyable. Very nice facility for the price point. Definitively would come back, hopefully Sherri would be there. Very nice lady. Dennis, Marietta, GA

"perfect location"
Kathy C, 27 Décembre 2020

The location of this hotel is perfect. You are able to hop a tour next to the property. You can walk to the main street and fort. Our room was a little small, but that is okay if you are there to spend your day walking the town. The room was clean, the bed was comfortable. The bad part is parking. There are not enough spaces for all the rooms and our car was boxed in. I will stay there again when I return.

"Ouch."
Passenger364739, 12 Décembre 2020

I'm so disappointed. I made a reservation months ago to stay here for the regatta. When I called last week, I was told I had no reservation. But, the charge showed up on my credit card today. I would loved to have come and see the regatta. Someone made a mistake. It was partly my fault but partly someone else's. Shucks. My rating is based upon my staying here several years ago.

"anniversary"
pattifs22, 11 Décembre 2020

Location is great and the price was reasonable. Friendly and helpful staff. The bed was comfortable and the room was clean. I would stay there again and recommend it to friends and family. Walking distance to restaurants and activities.

"Exceeded expectations"
Roving566627, 10 Décembre 2020

I knew this was an older hotel so was very pleasantly surprised! Extremely clean, modern styling, NO carpet, all clean old style flooring, new comfortable beds! And best of all super convenient for walking to all of the historical city! I will stay here again

"Great Stay"
TxMom1084, 11 Novembre 2020

We stayed one night here on a multi-state road trip during Covid. Florida was packed and not much social distancing was being done at the hotel or city attractions. We had a nice one bed room ($116) on ground level and everything was very clean. The hotel is in a very busy but very nice location, across from the water and surrounded by tourist attractions. The attendant in the front office was very nice. There is a small deck upstairs with chairs facing the water for community use (I would hate to have the room that is located there also though). Even though the road stayed busy all night, we did not hear any noise in our room. They charged a $15 parking fee which we did not like and had to be directed by a parking attendant due to limited spaces and size of spaces available. We would stay here again if in the area.

"Our Usual Place to Stay in St. Augustine"
kcrom, 03 Novembre 2020

This hotel has clean, comfortable rooms and is the perfect location if you want to be within walking distance of everything St. Augustine has to offer. They even have a trolley stop right out front. They do charge a parking fee and parking is tight. And there is no complimentary breakfast. But overall this is usually our first choice due to location.

"Wonderful experience!"
Anthony T, 31 Octobre 2020

Had a very nice stay, location cannot be beat and the rooms are nice. Sheri was the real hero, a very kind and helpful associate and was professional the whole way. She made the stay that much better and was extremely helpful!

"Dissapointed Discrimination against Service Dog"
418maryk, 25 Octobre 2020

I have stayed here several times with our service dog. On Oct 24, 2020 manager said we no longer could stay here after today because of my service dog. My husband has had several back surgeries and requires assistance and without his service dog would not be able to go places. She is a large dog, never has caused any issues or damage to a place. This is discrimination and illegal. Contacting corporate. Wanted others to know. As for the stay was noisy up until 2 am when they finally went to bed or passed out.

"Girls trip"
kathykO5064IQ, 23 Octobre 2020

Great location for a relaxing girls trip. The location was perfect. Best part of the hotel is Sheri at the front desk. Clean rooms and comfy beds. Sheri was very accommodating to every need. We will definitely be back. I wish the hotel had coffee in the lobby. Other than that it was great.

"Customer service"
1966Julia1969, 24 Septembre 2020

Great customer service! Sherrie ( hope i am spelling the name correctly) was going above and beyond to make us comfortable. The rooms are clean and comfortable Thank you!! Will definitely come back again.

"great location"
ubkitty, 10 Septembre 2020

hotel is clean and in a great location for walking to all the sights in St Augustine. Hotel staff are friendly and helpful. Price is reasonable. Have stayed there many times and will definitely be back again

"Best Place to Stay in St. Augustine"
Flagal5, 08 Septembre 2020

Stayed here over Labor Day and had a fantastic experience. Have stayed here before the room renovations were done and they are so nice and updated!! Got to take advantage of the pool which was fantastic. You can't ask for a more centrally located place to stay!!! Will definitely be back!!! Thanks for everything!!!

"Roaches in room at night"
Seashores100, 07 Septembre 2020

The room was very clean and welcoming in the daytime, but roaches came out at night in the room. Killing roaches in the middle of the night is unsettling, inexcusable, and disturbing when attempting to sleep. The price charged per night, plus $15 per night parking fee, should provide management with adequate funds to routinely and properly spray the room to prevent guests from paying for unsanitary, unforgettable experiences. BW website: "Our commitment to keeping you safe with industry-leading cleaning standards. We Care Clean. Stay Safe." Obviously not at BW Bayfront St. Augustine.

"Ruined night"
1966Julia1969, 29 Août 2020

Stayed in room 102 August 28-29th. Were awaken by Garrett, night time manager, who said we were assigned another room and need to move. At 11:10 PM. When asked why, he became rude and obnoxious saying “because I said so, I work here”. Needless to say, we couldn't sleep all night and the next day was totally ruined. People like Garrett should not work in a hospitality business. Now we have a story to tell on social media and to our friends about Best Western Bayfront St Augustine. And its not going to be a good story. Thank you , Garrett, for ruining a part of our vacation

"Can't beat the location!"
tripper17c, 24 Août 2020

We stayed here a few weeks ago and not only was the staff friendly, the room was clean. You can not beat the location of this hotel in St. Augustine, it's perfect! The only reason I didn't give it 5 stars was because our air conditioning was working very well, but honestly, I would stay here again!

"Love this place!"
Medic2430, 22 Août 2020

I've literally been staying here since before I was born!! The best location for a motel in St Augustine. We only moved our vehicle once, to go to the beach. Pet friendly! Julia and Sherry are the best!

"Top notch customer service, friendly"
VeronicaK535, 20 Août 2020

Julia J. at Best Western Bayfront has consistently made my trips to Saint A special. She has helped me in past with finding transportation, places to visit. She continues to help me when I plan future visits as well so I can maximize my time and money. Wish i could clone her!!

"Great Stay In Old Town St. Augustine!"
flkitesurfer, 29 Juillet 2020

It is great to wake up and be able to see the sunrise from your room over the waterway and the Castillo just off to the left. Aside from a great central location, the rooms and recently upgraded and well appointed. There is outside entry to the rooms, an important factor in these Covid-19 times. Julia at the front desk make check-in both painless, rapid, was very helpful with local information and was a pleasure to work with after having driven hours arriving late in the evening. She was even pleasant after fielding repeated complaints from another guest about the need to pay $15. for very limited on-premises parking. We stayed there three times in as many weeks while driving up or down the coast. Great job and we'll be back!

"VERY CLEAN AND GREAT LOCATION"
NSBeep, 20 Juillet 2020

This was a last minute weekend getaway and was surprised to learn there was availability. We're trying to be so cautious in getting out during these uncertain times. Have stayed here many times over the years, but this time was especially delightful. We had a recently refurbished room, happy to see no carpets on the floor, beautiful laminate floors that looked like hardwood. We loved the new bathroom so much we took a picture of the sink/counter space and plan on copying as we refurbish our sinks/faucets at our house. Nice clean bedspread we knew had been cleaned between rentals. We don't feel that is always done in some hotels. The remote is especially nice with the plastic coating that we could tell was clean. Took advantage of the 10% discount and had a wonderful breakfast right next door. Very convenient, didn't even have to move car. Keep doing what you're doing! Very happy with our stay and will be back!

"Amazing!!!!"
712tarenr, 03 Juin 2020

The front desk crew was so helpful and amazing. Helped me get my points back for the night I didnt stay after having to cut short. Karry was wonderful! 10/10. Great location and staff! One of our most memborable girls trips!

"Had to pay for parking"
V9919ZGmikec, 27 Mai 2020

Stayed at the Bay front Best Western...room was clean and the view was nice but.... having to pay them for parking in their lot was a huge turn off. Parking should be included if you're staying on the property. Doubt I'll stay again for that reason.

"Best Western Bayfront"
genejohnson1, 26 Mai 2020

A most pleasurable night away! Thanks Best Western. The location of this hotel is awesome if you just want to chalax downtown without having to drive anywhere. The staff is courteous and the rooms are clean.

"Great treatment"
kdevoge, 25 Mai 2020

Made reservations on Otel.com at a great rate but when we arrived the reservations could not be honored because Otel didn't transfer our payment. The manager was more than accommodating. He offered us a price we couldn't refuse so we could continue our trip. Thank you Mr. Leonard, Julia and Sherry

"Our favorite getaway spot"
mkinsmooney13, 21 Mai 2020

As always we enjoyed our dtay. Even with the covid lockdown we felt safe. Great proximity to restaurants and bars. Beautiful view of the river. Quiet at night. We will be back soon. Just what we needed during these trying times.

"Top notch customer service"
VeronicaK535, 13 Mai 2020

These aren't easy days to travel. Lots of stress to be had. But we went to BW Bayfront and Julia J made our trip all that it could be with recommendations and making sure we had all that we needed and more. I'd stay here just because of her!

"Our 3rd stay in here within a year"
209davinaj, 10 Mai 2020

We love this location! For us the check-in staff and staff who clean the rooms are always friendly and able to answer our questions. The rooms are updated nicely, well kept and never had an issue. This time we booked two rooms (one for us one for the kids) and they were able to get rooms side by side. Rooms have small microwave and small refrigerators that we use each time. We know there are less expensive hotels in the area but you really cannot bear this one for location! We park the car and walk everywhere! The only reason it is a 4 is because the pool is not heated.

"Wife's 60th"
menke, 25 Mars 2020

Room small but updated nicely. Parking 15.00 per night but worth it staff makes does a very good job handling the parking! Best part is the location easy walking thru all of the historic downtown!! Book directly thru the hotel for best price!

"Bayfront St Augustine's Best Western."
jacchuk38w, 20 Mars 2020

We thoroughly enjoyed our stay there. The staff & mgmt. were very accommodating even tho the virus was just starting to come to Florida. We travelers were caught in between. The staff there recommended Excellent restaurants. And very helpful on local activities. We plan to come back & definitely stay there.

"Loud"
Joline G, 19 Mars 2020

The hotel itself was clean, service was good. It was very loud with outside noise. There is an Irish pub right next door and the sound travels through the AC unit very clearly. Cars and people go until well in the night and start back up early in the morning. It was only quiet from about midnight until 6 am. If you need a quieter environment this is not the place.

"Forced to pay for room twice. Never stay again!"
Notthemaid64, 12 Mars 2020

Husband & I pre-paid for room. Front desk refused our confirmation of payment (had printed confirmation & email confirmation). Had to pay for room again plus $16 per night parking. Paper thin walls!!!

"Best location and service!"
T9580QKmicheled, 10 Mars 2020

Parking was so easy thanks to attendant! Parked right outside our room and could walk to everything. Quiet, new rooms with all the best amenities! We would recommend this hotel to anyone staying in St Augustine.

"Clean, Convenient and Great Customer Service but Paper Thin Walls!"
WrighteousFamily, 09 Mars 2020

We had great customer service from those that worked at the hotel. We rented the last room and checked in late, they greeted us by name when we walked through the door! The room was very clean and was well equipped with the essentials, iron, shampoo, soap, even make-up remover! The location of the this hotel is in the heart of downtown and an easy walk to literally everything! We used our vehicle once to go over to the island, other than that we stayed put! Conveniently located next door, there is a great breakfast spot called Harbor View Cafe. Great staff, wonderful omelets, waffles, fluffy biscuits to die for and your coffee never goes cold! Get there early or you will be waiting for a table! The ONLY downfall are the walls are paper thin, literally! You hear EVERYTHING. I am speaking from a bottom floor room experience located close to Meehan's Irish Pub that sang into the wee hours of the morn! My husband and I are really easy going so we chuckled at it and then finally fell asleep. We could also hear folks cutting up on their way home from bars behind our room walking down Charlotte St. I wouldn't let this deter you though, get some earplugs, take some Melatonin or request a room upstairs. This place is clean and convenient to everything and we will be back again to stay!

"Close to everything"
Dooley28, 03 Mars 2020

Room was great and the observation deck overlooking the bay was also perfect. It is a little loud into the night with traffic but died down by 11pm. Parking is $15 per night which was not mentioned when booking but not a big deal. Parking is tight but handled by staff so that made it easier. Staff was great and very accommodating. The location is what made this property perfect, so close to everything in old town that we made trips back to the room to drop our shopping items off and go right back out again. Rooms have been updated and are quaint and small. The new beds are a little hard and maybe just need to be broke in a little.

"Pleasantly surprised"
Tammie T, 03 Mars 2020

Many times at tourist locations I walk into a room and always feel disappointed. I'm a bit on the fussy side. However when I walked into the room I was really impressed. I was upgraded to a bayfront which was nice but the room itself was very clean - no rug which I loved and the bathroom had been updated with a totally modern feel. If I return to this area I would stay here again. Front desk was also friendly and offered to provide suggestions for dinner if we wanted. The cafe for breakfast (voucher provided) was very good. Overall a great experience.

"Wonderful veiw!"
Srwarnken, 01 Mars 2020

We were in town for a wedding. The hotel is located in a wonderful spot! The view when you walk out the door is beautiful and right on the water. We didn't have to worry about driving because everything was within walking distance for the most part. The office staff was very nice and answered all of our questions!

"Get all the details first"
huntleyhaven, 27 Février 2020

I just got back from my stay there, 6 nights we stayed and while it was the only place available for our whole trip, I definitely wasnt aware of a few things (or should I say I WAS NOT told). First I called this hotel directly to make my reservation. I was told the rate would be $170 per night, ok it sounded pricey but the pictures of the place looked great so I booked 6 nights. There was no food availabe unless you went to a cute yet small cafe at the end of this hotel, which was difficult to get a table. The only thing the hotel offered was a brown paper bag with a bottle of water a pre-packaged muffin and an apple. If you didnt get there in the am they were gone. Not a huge deal I guess but I had thought they had a continental breakfast. The rooms were clean, the beds were comfy, the bathroom was spacious but for 2 and the price the rooms are very small, pictures online make it look alot bigger and the pool area was small, couldnt hardly get around it or sit in the sun. The worst 2 things were, the day I checked out it I was not given a receipt as the woman at the desk said they couldnt print one due to the fact that the computer was doing a night audit and that they would email my receipt, ok. I traveled home to NY and checked my email, I was charged a different price for each night of my stay, not the $170 per night I was told, 2 of the nights (being a Friday and Saturday) I was charged $299.00 per night plus fees and taxes), Also was not told there would be a $15.00 per day parking fee. So my main reason for this review is to let people be aware to ask if they stay more than one night ask what each nightly rate will be, dont assume it will be the rate given when you book your stay, and the daily parking fee! I cant believe they charge such a rate per room and still charge guests a daily parking fee. Sadly disappointed!!!!!

"Nice hotel"
BStega, 26 Février 2020

Very nice hotel, wonderful location, close to old town with lots of shops and walking. Wish there was breakfast but there are lots of nearby places to eat. Parking was nice, staff very helpful. Overall great stay.

"Location!"
Beverly C, 26 Février 2020

This is an old style motel that has been updated. The rooms are small but are nicely decorated and the beds are comfortable. It had the best coffee I've ever had in a hotel room - from Wolfgang Puck. A nice touch was benches on the outdoor walkways to the 2nd floor rooms. One could sit and view the Bay. Parking is guided by a ‘car jockey' that was quite skilled in getting all the cars on the property. Note that there isn't an elevator. The location could not be better for walking around the old town. And the trolley tours stop right there. Breakfast is not included but there is a cafe right by the premises that serves really good down home food. There are many good restaurants nearby, including the famous Columbia. Weekend prices are way higher than during the week - at least in February they were.

"ALWAYS PERFECT"
Terry K, 17 Février 2020

The rooms are great. The staff is amazing! The rooms are always clean and always have everything that you need for a very comfortable stay. All the comforts of home in one room! The hotel is close to everything that you ever want to see!

"Beautiful & the best location"
Maryliz1118, 17 Février 2020

We had been staying at a different location in St. Augustine & decided to extend our stay. We were able to get a great last minute rate at the BW bayfront. Beautifully renovated rooms, great customer service, and a location that cannot be beat.We loved the elevated bayfront deck, great views of the bay.

"Great Location"
O4356WXstephend, 15 Février 2020

Great location. Clean and comfortable room. Parking fee of $15/night. Only found out when checking in. Went back, and had to dig on website to find out the fee! Nightly rate change upward each night of our stay, Tuesday through Friday. Friday night jumped $100.00. Both are deceptive, IMO. Be aware for what you are paying and how much.

"Empty nesters get again."
wvmj, 14 Février 2020

Third stop of our trip, spent two nights. Great location, across from the fort and bay. Is in good location to take in all attractions. Hotel is beautiful and rooms are great, staff are very helpful. Best to make reservations, because hotel was packed.

"Bayfront"
780debraw, 12 Février 2020

This hotel is an excellent choice. It's located near most attractions and great restaurants are near by. You can park your car for the duration of your stay. The second floor balcony is welcoming to the guests to look out over the bay while enjoying a cocktail. Highly recommend it.

"Great location"
marybee522, 09 Février 2020

Best part of this hotel was the location. Trolley stop steps away and walking distance to many attractions. Room was nicely updated and bed was comfortable. Friendly staff. For me the negative was the room was extremely small. Considering the tiny room and parking fee, I didn't think it was a good value.

"Great Location"
E9742SFronb, 04 Février 2020

Can't beat the location. Nice hotel. Outside entrances. Small rooms but modern. You would stay here because of the location more than anything else. Breakfast is a brown bag to take with you. Lots of restaurants nearby.

"Christmas in January"
pcorkery40, 03 Février 2020

What a beautiful trolley trip throughout the village , singing Christmas carols , watching "snowflakes with special glasses. A thoroughly special event for all to see during our Christmas season in St. Augustine, Florida. Book your motel/hotel now so you do not miss this years season.

"Perfect Location in St. Augustine"
kcrom, 03 Février 2020

This Best Western hotel is always very clean and the service is always friendly. It's a bit pricey certain times of the year, but it's in a great location and you can walk to everything in the historic district.

"BW St. Augustine Bayfront"
P7273DCtoma, 27 Janvier 2020

We have stayed in this property many times and aways the location, welcoming staff in office and especially viewing patio over the entry driveway. Sheri Jonas is the perfect person to greet us each time we stayed.

"Great location"
cassandranmb, 26 Janvier 2020

This hotel has a great location, right across from the bay, next to Hop On Hop Off Trolley stop and within walking distance of everything we wanted to do and see. Valet parking is very convenient. Our car was right under our room in the hotel lot. Check in was quick and easy, ladies at the desk were very nice and helpful. The rooms are on the small side, but very clean and the bathroom had a sliding door, of which I am not a fan. There is no on site cafe, etc., but there are so many restaurants and lounges in the area. Budget was a consideration on this trip and I feel this Best Western was a good value.

"Bay Front Views...Really nice."
Roger W, 23 Janvier 2020

Clean room, comfy bed, GREAT location, close to the Castillo and local eateries. We had a nice view of the bay from our room, but if you don't have that , the views from the balcony/second floor porch are the best. Nice lounging chairs and sofa to sit and watch the world go by.

"Great location - great service."
davidcarstens, 22 Janvier 2020

Julia (or Julie) was exceptional at the front desk. Fresh coffee in the morning. If you are going to stay in Old St. Augustine you absolutely cannot beat the location. Right in the middle of everything. If you want breakfast there is a tiny diner literally next door and the food and service is amazing. We will be coming back here to this hotel.

"Great hotel, great location!"
redcarfam, 22 Janvier 2020

We went to St. Augustine with a group of 50 people and this hotel was able to accommodate all of us and our 25 cars! It was clean, and they let us check in early, and it is walking distance to everything!

"room quiet and clean"
blackriverwoman, 19 Janvier 2020

Even though we were right next to a rowdy bar with loud college students yelling and roaming the streets late at night, our room was still quiet where we were able to get a good night's sleep. The room was smaller than I was expecting but was all we needed for a good night's rest. There is no complimentary hot breakfast but there is a bag with an apple, blueberry muffin, and water to take with you. They also have coffee with pump creamer. Parking is self parking for $15-$25 or so per night. The lot was almost full when we arrived there around midnight, but the clerk went out and found the last spot and directed us to it. There is no elevator and we had to pull our luggage up steps to the second floor. The view of the bay was nice.

"Great Remodel"
Connector10809673863, 18 Janvier 2020

The location is fantastic but a few years ago I stayed here and it was 1960's decor etc. They did a wonderful job with the remodel...beautiful bathrooms, plenty of room on counters, plenty of drawer space and great tv, alarm clock, etc. Bed was new but too hard for me. Don't get a room in the back because it is very noisy as there is a bar behind the building that they can't do anything about!

"Great Location"
Linda4850, 12 Janvier 2020

Great location to historic district- all within walking distance. Parking limited - $15 charge for self parking. No restaurant- but a local breakfast/lunch place is convenient. We enjoyed our stay and would return

"Rude staff"
alexandermL8903HL, 08 Janvier 2020

Horrible experience during check-in. We arrived December 30 at 4pm and the front desk person was rude and unwelcoming. She actually gave me an attitude during the arrival! Enough for a terrible start of our vacation. My husband went to the front desk the following day and came back complaining that she gave him an attitude as well! The hotel itself is nice and have a great location but for $300/ night we paid I will definitely look for a different place to stay next time - somewhere where I will feel welcomed or at least treated with courtesy.

"Great location!!"
MacOcalaFlorida, 07 Janvier 2020

Great place to stay right in the middle of everything. Parking +15 per night. No free breakfast. Clean rooms. Great housekeeping, staff and parking attendant. Nice 2nd floor common area with great view. Enjoy a cigar or cocktail before you head out. Nights of lights were great!

"Dissapointed.."
TheRealMsCindyO, 06 Janvier 2020

This trip started out with the intention to have a fun family night in Saint Augustine only to end with a sore back and charges on my card that should not be there. Stayed here on a voucher for a free night. Got that from being a member and staying two nights in October. Pulled up and the front staff was super nice. At first she could not get the voucher to work but then it went through. She said the only charges would be for parking at $15.00 per day which is totally acceptable. We got to the room and it was nice, remodeled but small. But it was extremely stuff and very hot. So we let it air out and it was okay after that. We did our family thing, got back to the hotel and the room was very hot but again we let it air out and it was fine. The front desk lady warned us about the noise and being surrounded by bars which we were okay with and we totally expected it. Went to settle down for the night and the mattresses were HORRIBLE. All 4 of us got up in pain. Worst sleep ever. We ended actually leaving at 7 am because we just didn't want to be there anymore. I called to check out and we left. Went to check my bank account and noticed two charges one for 119 and another for 75. I called them immediately and was put on hold which was fine. Whomever i spoke too said the voucher was not entered in properly and i was charged for th room and also charged an incidental fee. She then said the mistake was realized and they were reversed. 4 problems with the above 1. I understand mistakes happen however when it comes to other peoples money they should be more careful. 2. The 2nd lady I spoke to on Sunday sounded completely unsure of what was going on so now I don't really trust the whole we made a mistake and fixed it part. 3. Per my credit card company it's going to take a week to a week and a half to get that money back. So now I have to play the waiting game to see if the problem was really resolved. I can't dispute them because they are pending. 4. When i asked her about the parking charges she said they tried to run those but the charge was declined. Um yeah ya think? You all ran my card for $200 that should not have been ran so they would have had their parking fee. I really had high hopes for this hotel. It's in a great area.It's right in the heart of everything and just remodeled. I was disappointed in almost every aspect of this stay. Not cool best western Not cool at all. I'll update this review once this is resolved. My one stay should not really deter people from coming just be aware of potential wrong charges and uncomfortable mattresses. Other than that this hotel would have definitely gone on my list to use again.

"Location, clean and great price "
KathyM354, 05 Janvier 2020

This is our first time staying in the old town within walking distance to everything and we will be back again. The room was clean and modern. It was priced right for the location and had the most friendly employees. Put this hotel on your list of places to stay in this great little town.

"Great stay in St. Augustine."
I7501ADmarthag, 05 Janvier 2020

Parking is a huge issue in St. Augustine. This is one moderately priced place with parking (at $15/day); however it's $15 or $20 for four hours in town. This hotel is within easy walking distance to everything and you never have to move your car. The downside is no breakfast, but there is a little place across from the parking called "Mary's Cafe" that serves nice breakfasts and lunches. We have stayed here several times, but this last time was especially nice in one of their newly updated rooms which were very nicely done.

"Never Again..."
DieselDan22, 02 Janvier 2020

Out of all the years my wife and I have been coming to St. Augustine, I have NEVER had such a terrible experience with a hotel. We chose to stay at the Best Western Bayfront because of the location, and because it was supposedly “pet friendly”... My wife is 33 weeks pregnant, so I took a chance on this hotel. BIG MISTAKE! The staff was extremely rude. Especially a woman named Sheri Jones. After my wife and I had checked in, and paid $60 non refundable for my dog to stay with us, we were informed that there was nowhere on the property for my dog to use the bathroom! Astonished that a “pet friendly” hotel had 0 accommodations for my pet, I asked what I was supposed to do or where I was supposed to take my dog to relieve herself? The front desk clerk pointed to a 4ft median in the middle of 4 lanes of traffic and said, “that's where you can take her”. It is nearly impossible to get a dog to use the bathroom when you have cars cruising by on both sides at all hours of the day and night. After finding all this out, we inquired about moving to a different property and were told, there was nothing available anywhere else. Even though the Best Western 1.5 miles down the road had vacancies. (I confirmed) We were told we could go to another hotel, but we still have to pay the full price for their poor excuse for a pet friendly room. To make matters worse, our room was directly next door o a maintenance/ housekeeping room and all we could hear was what sounded like unbalanced loads of laundry all night. Not sure if the banging was coming from above us or from that maintenance room, my wife went to the front desk for assistance. The clerk made a phone call, said the guests above us “don't speak English sorry”. That was her course of action! No further inquiries, no solutions offered, just a quick phone call and a shrug is all we got for our nearly $350 a night room... A few other smaller things compounded the poor experience, but I won't go into detail as they were not a prevalent as the main issues. We are extremely disappointed and will absolutely NEVER stay at that hotel again.

"Very Nice Hotel/ Perfect Location"
562robynh, 02 Janvier 2020

This hotel is very nice! Yes, the double queen room was a little small. My family of five fit just fine. I mean your coming to St. Augustine to explore the city not stay in your room all day. The location is great! You can just leave your car there at the hotel because everything is in walking distance. So if your a partier and like to have a few drinks, no worries about getting a DUI. And if you take the trolley tour, there's a trolley stop right at the front of the hotel. We would definitely stay here again and would recommend it to anyone. Only a couple minor things. Only would suggest having bigger trash cans in the room. And where the coffee pot was located I couldn't leave it on the desk to brew. The cord was too short and I would have to unplug a light or the fridge in order to plug it in.

"Bad over all trip"
John F, 31 Décembre 2019

Don't stay there! Not dog friendly! Air conditioner was really loud can't sleep with it on. You have to pay for parking $15.00 a day $30.00 a day for your dog a day $30.00 for cleaning and your dog can not stay in the room without you there! A lot of added prices! Many people talking to the clerk about the added prices. They really will get you! We went for Christmas. Never again!!

"mini vacation"
ambie23, 30 Décembre 2019

You can walk to all attractions, trolley stops in front, able to see fort and bay from hotel, special attention from all employees, they have pleasant smiles. The bathroom looks like special attention was shown to the renovation and I liked the flooring--no rugs

"Best location"
Lisa C, 30 Décembre 2019

Great location! Clean and comfortable. Right in the heart of the historic district making everything easy to get to. Staff is super helpful. Park your car and go! Close to restaurants and the trolley picks up right out front

"Great location, great price, great people good parking"
phelpsusa, 21 Décembre 2019

Great location, great price, great people good parking. This place is not fancy but it is fairly nice and it's clean. The parking is a little crazy but they have a good system with a valet that controls who parks where. There a good amount of party noise form all the people, bars and restaurants in the area but it was not loud enough to keep me awake.

"No sleep until midnight"
Radopia, 19 Décembre 2019

Stayed on a thursday night. Loud music from bar at rear of hotel kept going until midnight - impossible to sleep. Complained to reception who said it happens every night. They said they call police every night. At 11.30 my wife went down and got number for police. She rang them and they said officers on the way. Now midnight and just stopped. Hopefully it won't start up again. Shame as no complaint at all with the room.

"very happy"
saundraklim, 16 Décembre 2019

We were very happy with this hotel. Close to everything rooms were clean and nice. We usually stay at another place but This place a little less expensive and just as nice so we will be staying here from now on.

"Great Location, nice hotel"
kimmcabral, 11 Décembre 2019

I've stayed here several times with family and friends. The best asset this hotel has is Julia! She is always helpful, friendly and goes out of her way to make your stay as comfortable and special as possible. The rooms are always clean and nicely appointed. However, I'm not a fan of the barn door for the bathroom. This hotel is in the middle of everything. Much better price than most hotels in the vicinity. Nicely decorated for Night of Lights. Keep up the good work, Best Western!!

"We're Looking Forward to Returning!"
638janef, 06 Décembre 2019

My husband and I were so happy with this hotel, from Julia who checked us in and was so helpful, to its ideal location. We loved our bay front room with its view of the water to the large comfortable room and fabulous bathroom with its walk-in shower. We were able to watch numerous trolleys pass our window, but amazingly the traffic and noise abated by ten. We can't wait to go back!

"Excellent Location"
karenaA8586XC, 06 Décembre 2019

This hotel is in an excellent central location. We were within walking distance of all of the sites we wanted to see, which saved a lot on parking fees. The front desk service was excellent, and the newly remodeled room was just right. I will stay there again.

"Bayfront is beautiful"
Srtsmith12, 05 Décembre 2019

A beautiful place to stay near everything downtown. We enjoyed the lights. We were able to take our dog every where. She enjoyed the lights as well. Granted she was in her bag. This property offers pet with a fee. So please be aware.

"Lights on the Bay"
Audrey K, 04 Décembre 2019

Please don't stay here....I want it all to myself. We have been coming here for years and love it. Pricey, but outweighed by the convenience to everything. Newly renovated (for a second time) and love the new bathrooms.

"Christmas lights"
David C, 04 Décembre 2019

Great location and time of year to go to see the entire city lit up for Christmas. The price was great and well the parking is extra, but the location and access to the City of St. Augustine is worth it.

"Excellent Location and Staff - Small Rooms!"
Blick77, 01 Décembre 2019

This Best Western is in an excellent location - within walking distance to most of the best historic spots and directly on the Old Town Trolley route (it stops right in front of the hotel). The rooms were actually pretty clean and the staff is out of this world! They are so nice and polite and truly care about your stay and getting you anything you need. I mean anything. We ordered take-out the first night and they forgot to give us plastic ware. The front desk clerk got plastic forks and napkins out of their break room for us. The parking is tight, but their other hotel staff keep a very close eye on the spots and ensure that a space is always available for their paying guests, helping you park your car each time you drive in. I cannot say enough about the staff! The rooms are another thing. They are so small - there is no space in the bathroom to leave anything. Even if you were in the room by yourself, there is only enough counter space to leave a toothbrush and maybe a hairbrush. I had to put makeup on the toilet and face products on the floor, pack everything up and put it away each evening and each morning. Further, the room was listed as "Accessible", but there was barely room for a walker to get in between the beds and the dresser. In the bathroom, there was a tub that you would have to step over to get in and a shower chair, but no hose, so there's no way to get a shower without standing up. The beds were really tall. I'm not short and I had to literally climb in bed. My mother had to use the chair to hoist herself in the bed. The water pressure was super low, although the water was warm. The lighting in the room was dismal. It was very difficult to see. My mother had to use a flashlight she happened to have with her to find something she dropped on the floor. The internet speed and accessibility was just fine and the fridge, coffeemaker and microwave were all fully functional and made good coffee and tea. I absolutely LOVED the location and the staff, but the room's dimensions, the poor lighting and the lack of accessibility for my mother's knees/back were enough detractors that we probably will not stay here again. Especially given the price range and the fact that we can get a larger, better-equipped room in an equally good location for the same price or maybe $30 more a night.

"Great stay !!!"
johnmccabe6289400, 24 Novembre 2019

At. Augustine is a great city to visit and this Best Western Hotel is at the PERFECT location. Always a great vacation! This hotel is next to every attraction you would want to see during your stay in St. Augustine.

"GROSSLY OVERPRICED!"
Mike P, 24 Novembre 2019

After staying in direct oceanfront 4 star resorts for less than half of this exorbitant fee in the days immediately before , I can't understand where they arrive at what they charge here, and then whack you for $28.00 more for parking (one night) although this site shows parking to be (only) $10.00 extra. Quite frankly the room was quite clean and comfortable, and the location is excellent, but over $200/night total? C'mon! We would have stayed longer except for that issue. We may go back, but not to Best Western Bayfront unless they get reasonable with how deep their hand goes into my pocket.

"Did not divulge parking fee of $16.00 prior to arrival for check in"
budcarn, 21 Novembre 2019

Great location and nice room. Very good service. My only complaint was the charge of $16.00 per day for parking which was never divulged prior to arrival. I normally stay at the St. George Inn, but thought i would try Best Western. For my next trip, i will return to the St. George, which is more expensive, but difference not material after paying for parking at Best Western.

"Best place to Stay while touring historic St. Augustine !"
mrmrsfitz2019, 20 Novembre 2019

Leave your car parked at the BW and walk or take a trolley to visit the many sites in St. Augustine! Most sites are within walking distance and the trolly tours and conductors are very informative. BW Bayfront is right in the heart of St. Augustine

"Right in the middle of St Augustine"
hstjr, 16 Novembre 2019

Hotel was right on the waterfront and the room was so nicely remodeled. Staff at front desk were amazing in helping us fill our day with tourning the city Just a great relaxing place to stay!!! The breakfast arrangement was the best we have had with a Best Western Hotel.

"Hotel with a view"
LastMangoInPA, 07 Novembre 2019

This hotel is located in walking distance of great shops, restaurants and entertainment venues. It is also across from Matanzas Bay. Great views of the water, boats and great sunrises. The room was clean and had the amenities you expect. The staff was friendly and helpful. I will return.

"Surprised breakfast no longer included "
Hn27, 05 Novembre 2019

We have stayed here several times and enjoy the location. However in past stays we were always given a voucher for breakfast in the restaurant next door. This time when we arrived I asked about the voucher and the clerk said we just had to show our room card. Next morning at the end of breakfast we were surprised to get a bill with just a 10% discount. I went back to the reception to ask about this and was simply told that the policy had changed and breakfast is no longer included. I wish we had been advised of this in which case we might well have gone to a different restaurant.

"St. Augstine great view"
Nancy B, 03 Novembre 2019

We loved this hotel. Perfect location, easy walking distance to resturaunts and shops. The coffee in the lobby was always fresh and with real cream. Guest area balcony gave great view of boats, bridge of loins, and water. Will be back . Hopefully sooner than later.

"Fantastic!"
LorrieLK, 02 Novembre 2019

This is the place to stay in St. Augustine! Beautifully remodeled! Friendly staff! Parking right at hotel! Best location and VIEW! Love the deck overlooking bay! Great place to watch sunrise! Lots of people watching and conveniently located for trolley, fort, shops, restaurants! We walked everywhere! They have coffee in lobby as well as your room and a brown bag treat bag each day. Mary's Harbor Cafe is next door for breakfast with best biscuits we ever had! We will definitely stay here again. Loved it! Thank you, Best Western Bayfront!

"october stay"
joanfusco, 01 Novembre 2019

Bayfront is extremely convenient to sights, has a wonderful water view if not from the room but from the common area veranda when my group spent a great deal of time together. staff was very helpful with suggestions and recommendations,

"sorry you flunked"
soshure, 29 Octobre 2019

the room was damp and had terrible odor, the desk person was rude to my guest in the second room when she complained about the remote. she had to go back serveral times ,finally the maint. man gave her batteries .

"tech friendly and storage friendly"
florida792, 28 Octobre 2019

I loved that the rooms are very clean and newly upgraded. You get two luggage stands in the closet that has an outlet. storage space was great. There are plenty of charging stations that I really love to have. Plenty of towels and if you need more easy to request. As for the price......Well it was St. Augustine Florida. No place is cheap there! So this was one of the best prices at that time.

"Only a "Plus" for it's location"
Ed H, 27 Octobre 2019

This is a nice Best Western that charges $15 a day to park and doesn't offer a breakfast (unless you're a more upper level BW member apparently) The back side of the hotel (next to Charlotte street) is across from a rocking little cigar bar that cranks loud music. Late. There are better choices for families to stay

"Excellent Choice for Visiting Saint Augustine, Florida"
saverguy, 24 Octobre 2019

Wanted to visit this town for a long time. Originally booked at the Hilton but when I saw how nice the BW Bayfront looked including a nicer looking swimming pool and lower rates decided this would be a good choice. Arrived on a very rainy day and Julia at reception was very pleasant and helpful. The room was nicely furnished and the beds good, beautiful marble bathroom. All staff very pleasant. The Old Towne Trolley has a stop right in front of the parking lot. At check out Sheri Jones was at reception and she was exceptionally accommodating and caring. All and all a very good stay and the location is terrific. Hope to stay here again in the future. A++.

"Can't go wrong staying here"
Jackabea, 23 Octobre 2019

I have stayed at this property a few times and I have recommended it to a number of folks. I recently stayed there and again I had no complaints. The room was clean and ready for us, they even gave us a room on the ground floor as we brought our pup along and it would be convenient to take him out. We enjoyed our stay and went back home. Later I realized I had an extra charge on my credit card. I called the hotel and gave my information but my reservation was not located. I called again and I was told I had double booked the room, once through Expedia and once through Booking.com. Cheryl took the time to find this for me and to refund the charge that was my error. With that being said, you really can't beat the location and service of this hotel. I highly recommend it and look forward to my next visit.

"Great Location, People and Facility"
Don M, 21 Octobre 2019

Great motel with a fantastic location and it is obvious management is trying to make it better. Absolutely no complaints. We look forward to our next visit. A very good experience time we have stayed here. Highly recommend.

"Fabulous location"
Gwen A, 16 Octobre 2019

We stumbled across this jewel. Perfect location for visiting st Augustine. Everything is within walking distance. Staff is extremely friendly. Rooms very clean We would highly recommend this location!

"Anniversary Celebration"
linkwright, 16 Octobre 2019

This is the best anniversary I have every had. We celebrated 33 years of being married. Sheri Jonas went above and beyond helping my husband make our room romantic and beautiful. We had the best view of the bay. Everything was perfect.

"Disappointed"
J0setteJ, 14 Octobre 2019

Read review on this hotel prior to our calling to make a reservation and was extremely disappointed with our room as well as the pet policy. It is the first time I've been told one cannot leave a pet in the room unattended. We travel with two very well behaved cats - how do I take a cat to dinner when the only option was to walk to dinner. The lady at the front desk checking us in was quite abrupt - not terribly welcoming. Would not return - room not up to par. Our feet were actually dirty after walking barefoot in the when we stepped into the shower - will not return. Firs poort experience with Best Western in many years of visiting with our cats.

"Great stay."
bearhb, 14 Octobre 2019

The whole facility is upgraded. Very clean. Bathroom was small but upgraded and very clean The room was very comfortable with good AC. I world definitely stay there again or recommend it to my friends and family.

"Beautiful view "
jessicamB78FP, 13 Octobre 2019

The hotel is newly renovated. Our room was clean, smelled fresh, and everything looked new. There is a balcony on the second floor that you can sit on and watch the bay and the traffic go by. Every employee that we spoke with was very friendly. We will stay here again!

"Best Western Bayfront St. Augustine AMAZING"
Navigator50041062396, 04 Octobre 2019

Wonderful experience best hotel in St. Augustine. The location is breathtaking. All renovated with beautiful rooms that are spotless. Sherri was so helpful and informative. Went out of her way for us. Highly recommended.

"World Class Customer Service"
af0wl, 30 Septembre 2019

Remarkable customer service experience while at the Best Western Bayfront! Thankful to know there are still hardworking employees that CARE about their guests and go above and beyond to ensure the needs are not only met but exceeded!!

"Get rid of the ROACHES"
Vacation765823, 29 Septembre 2019

Hotel was nice, staff was nice, no amenities other than a pool & wi-fi. The Roaches were a very unpleasant sight and it is what made me give this hotel a bad review. Will not be staying their again when there are so many nice hotels in town..

"We always stay here"
lindabY6301PO, 23 Septembre 2019

Beautiful clean rooms and terrific location. We never want to stay anywhere else. Great hotel staff too. Room prices are pretty reasonable. We have been staying at Best Western Bayfront for many years.

"Great for a weekend get away."
MartiT2110, 23 Septembre 2019

The staff was great. We had a newly remodeled room which was very neat & clean. We did not spend much time in the room other than sleeping but the location is wonderful. This was a terrific place for a quick get away.

"Anniversary"
Barbara M, 18 Septembre 2019

The view from our room was the best. The room was clean, and ready when we arrived. The clerk recommend a restaurant that was very good. Thank you. The deck at the hotel was very relaxing at night after a day of walking.

"Perfect place to stay in St. Augustine, FL"
WomanAlwaysOnTheGo, 10 Septembre 2019

We chose the Best Western Bayfront in St. Augustine, FL for its location to everything in Historic downtown. It is within walking distance to the Castillo de San Marcos and the Matanzas River is located across the street. This location had all of their rooms remodeled which are roomy and comfortable. Please note as this a historic area that the bathrooms are small and narrow. All of the 50+ Guest rooms are air conditioned and have flat screen tv's. We have stayed here twice before and no matter which room we have stayed in, it was a relaxing and restful stay. As we were here during the holidays it was wonderful to see the St. Augustine Nights of Lights and the walk along the streets at the Holiday decor.

"San Augustine"
Sonja S, 30 Août 2019

This is a great location however the parking is terrible. The room was average, clean however, the air conditioner went out the second night and was very loud. The pool is wonderful and clean . The front desk staff is very helpful and nice.

"THE BEST!"
Jeterbug1972, 26 Août 2019

Have no complaints other than I do not agree with a parking fee of $15 per day. Loved the room. King bed and pillow comfy. Loved the outdoor patio that overlooks the harbor. Can't beat the location! You could throw a baseball to the Fort. We will book this location again and again. Thank you!

"Anniversary Get Away"
sweeks6869, 24 Août 2019

The hotel room is very modern, clean and quiet. The location is the best, walking distance to shops, restaurants and pubs. The view from the upper deck is awesome, we got some great sunrise photos and it was nice to watch the boats go by.

"Birthday Shenanigans"
TeamScarbrough, 17 Août 2019

St Augustine never disappoints!!! Hotel location is the best with an amazing view of the bay. Sunrise to moon rise...Can't beat the view! Restaurants, shopping and all the history are in walking distance.

"Overnight getaway"
209davinaj, 11 Août 2019

2 adults with 2 kids (11 & 18). Very comfortable. The rooms look like they've gone thru a recent remodel. They have a guy who directs you with parking your car. He's very nice and knows what he's doing. The front office staff during check in and check out very friendly and always with smiles. The housekeeping staff were just as friendly and helping each other out. They smiling too. The beds are a bid harder than I like but other than that room was comfortable. The refrigerator kept our drinks cold. We did not need the microwave. Across the street from the fort, walking distance to everything: shops and restaurants. We have already booked again for December. The pool water was perfect (pool towels had not been restocked but no big deal-we air dried and took it all in). We even went over to the large terrace and people watched...boat watched...etc. our kids enjoyed the stay and location.

"Most amazing hotel stay ever"
risingwolf1, 05 Août 2019

Having stayed at this property several years ago, we were eager to share it with some young relatives who were visiting Florida for the first time. Nothing disappointed. The property is perfectly situated across the street from the Castillo de San Marcos and the breathtaking Matanzas Bay. About the only thing that one could nick them on is the parking situation. There is little real estate on which to park but the staff works extra hard to get cars in and out as neatly as possible. This time we basically left the car parked for the two nights that we stayed, arriving later the first night and then spending the second day in the vicinity of the hotel. Castillo de San Marcos, an eco-trip out into the bay were both within walking distance. We especially enjoyed the wonderful outdoor swimming pool which was convenient to our room. My young cousin and I paddled around in the pool for 4 1/2 hours which has to be a swimming record for both of us. Neither of us really wanted to get out, it was so much fun. The room was lovely, if on the smaller side for two queen beds, but the quality of the beds more than made up for it. The most stunning aspect of our trip was the quality of service from the maids, the front desk, and the parking/maintenance staff. In fact, once I get finished with this review, I'm going to write a letter to their management explaining how several simple acts of kindness made this our best hotel experience this side of the Atlantic.

"Great Hitel"
115christyy, 31 Juillet 2019

I have stayed at Baymont many of times over the years. They have been updating it and now I see the ending results. Rooms are more modern and the grounds are inviting. Great people working there that will do anything to help your stay the most enjoyable. Will definitely be back.

"Not worth it"
asinger91011, 27 Juillet 2019

This hotels best feature was location, but i would spend twice as much to stay ANYWHERE else next year. The overall experience put me off of best western in general for a while. Canceling my rewards too.

"Highly recommended"
Imcolon9, 25 Juillet 2019

The hotel in located in the middle of the town looking for the bay, nice and friendly staff and our room very clean, not big but comfortable. Just walking to a nice place for breakfast, Harbor View Cafe,a really good one and good price, 32 years stablished, definitely you have to visit. In the same sidewalk there are a lot of restaurants, we went to Harry's Seafood & grill, excellent place and exquisite. Walking around the town is a very peaceful and relax feeling, looking all those old building with a lot of history about them. Definitely I recommended the hotel and St Agustine to everybody who like history and entertainment.

"Good view"
Cindy C, 20 Juillet 2019

We chose the BW Bayfront for the location. We were able to check in at 1pm. We were pleasantly suprised by the cleanliness and also the updated bathroom. We were on the 2nd floor in the middle and had a nice view of the bay. I will definitely stay here on my next trip to St. Augustine.

"Girls trip"
Stay39503, 20 Juillet 2019

Julia at the front desk and every employee we saw were so helpful and nice. Our room was very clean, had a great view of the river and the breakfast was excellent. They give you a voucher for the restaurant next door. The location is in the heart of the historical district and excellent. Will recommend to my friends.

"Nice clean room, recently updated "
Chrissy2711, 18 Juillet 2019

Very clean room with a wonderful front desk that goes out of their way to help you with dinning recommendations. They have a nice size pool. Excellent location with a wonderful covered deck that has a nice view of the bay. We would definitely stay here again. Good value for the perfect area!

"Executive "
itravel2c, 14 Juillet 2019

Some of the cons: the hotel has tight parking, you pay to park when staying at the hotel, there is no breakfast included, beds are hard, bathrooms are tiny, (my shower leaked), and the nearby restaurant is slammed in the morning so it's hard to get in. The pros: good location, fantastic staff (front desk Julie? Hope that's her name), and the view is nice. All the hotels are very expensive on the weekends so be prepared to spend upwards of 250 a night here. Not really sure if it's worth that??? I would probably opt to stay someplace else.

"Wonderful hotel on the water!!"
thebakers86, 13 Juillet 2019

This was the best hotel location on the water. Everything from the check in, the updated rooms, the covered balcony for relaxing in the evening, to the small but very cozy pool was amazing. We will certainly be back again.

"Not sure I'd stay here again"
Chinamom_333, 13 Juillet 2019

Pros: Location, fair price, clean rooms and nice staff. Con: rock hard beds, micro bathroom (see the picture need I say more) and while parking wasn't a challenge for us it was for others, but it is provided. During our vacation this week we stayed at 4 different hotels this was the most uncomfortable of them all. Oddly enough the bathrooms seemed to shrink from hotel to hotel. I fear if that trend continued the next bathroom would be the size of a phone booth. Fortunately home is the next stop. Beds, I typically stay at another chain of hotel but was going to change that trend due to some rock hard beds we've had. I mean if you like sleeping on the floor then you'll like this mattress. Im a big guy and I like to have a softer mattress. Thank goodness we only stayed one night here.

"Perfect central BW!"
Jerry H, 04 Juillet 2019

We needed an inexpensive hotel in the heart of the Old Town St. Augustine- found it! The property is right on the bay walk- steps from everything TOURISTY- food, et al- The room was smaller - very clean- updated- STAFF WAS GREAT!!!! There is a pool, an upstairs very comfortable covered outdoor lounge area for people and bay watching! If you need a solid place with steps to it all, yes- the BW is for you.

"Another Good Stay"
Johnny M, 04 Juillet 2019

Always stay in this motel when we are in St Augustine. situated on the bay with views of the Bridge of Lions. Centrally located for sightseeing with a trolley stop right outside, walking distance of everything you could need in St Augustine.

"Best views of the harbor in St. Augustine"
Nancy S, 02 Juillet 2019

This Hotel is newly remodeled and very clean. And every single person working there goes above and beyond to make your stay pleasurable. The price is great. There is a common overlook where travelers congregate for conversation and the best view in St. Augustine. There is no elevator and parking is tight, but on staff parking attendants assisted us in and out of our assigned spaces. Nice pool. Friendly staff makes this a wonderful stay.

"family vacations"
Seaside512570, 27 Juin 2019

we have god time place. great location, near to the best in San Agustin restaurants perfect get a way to relax and enjoy sun shine (just be care fort went you pay your bills a lot places don show you the gratuity its ...)

"Nice hotel in a perfect location "
tribuckblessed, 24 Juin 2019

The location is perfect! Walking distance to the Castillo and to the Old City, plus many great restaurants and shopping. We got a recently renovated room that looked great and was very clean. Two things keep this from being a 5 star experience. Although the bathroom is totally new and modern, the design of the shower could have been better. You have to reach way into the shower to turn the water on and we never mastered doing it without getting wet! Secondly, the sliding shower door had a gap at the bottom that made the bathroom floor sipping wet. We had to get more towels to sop up the water on the floor after each shower. Such a shame that the new design isn't more functional. The air conditioner also was quite noisy. Seems like that was an older type unit and probably not part of the renovation. Staff was friendly and helpful. For the location, it was a good experience overall.

"Great location but a few little hiccups!"
davidcantrell, 18 Juin 2019

First the good. Room is in a great location. Right outside your door are plenty of restaurants, bars and attractions than you could possibly do in a limited vacation window. The pool is very nice. The staff does a really good job helping you find parking. Now the bad. In our room there was no way to lock the bathroom door. It was a sliding closet door type and it made it impossible for privacy. Renovations were and are going on in the rooms next to us and above us. Lots of drilling and banging most of the day. It was really annoying that the quoted charge was lower than what I was billed. They charged me for one night before I arrived and the remaining balance when I checked in. When I checked the charge at my bank it was about $30 more than the quoted price. I didn't like it but accepted it without question. On the day we check out there was an additional $50 that had been charged. As much as I hated , I went by the desk and they told me the charge was for incidentals and it would come off. I think letting you know up front rather than on the day of check out would have been better. I hate not knowing exactly what I'm being charged. Two days later the $50 was put back into my account. Overall we had a good time but I don't think we will stay here again.

"ok place to stay"
Relax50273031379, 17 Juin 2019

This hotel had a very convenient location. It is right next to the road and bars. It was not a quiet room though, you can hear all noise going on outside. The worst part for me was that the room had roaches.

"Great Location"
GeorgiaM844, 15 Juin 2019

This hotel is centrally located in the historic district. Located just around the corner from the fort, it's only 2 blocks to St. George St., and there's a trolly stop at the corner of the parking lot. In addition, the office staff is very helpful in providing information about the area and available discounts.

"Nice hotel with great location"
MurphyMaples, 12 Juin 2019

This is an updated, older hotel. The rooms were nicely renovated with a microwave and refrigerator. The location is perfect. We were able to lwave the car parked and walk to all areas of old city. We would stay here again.

"overall stay experience"
Flyer28040149131, 09 Juin 2019

great location to old St. Augstine. Mostly everything we wanted to do eat, shop sites we were in walking distance. This place is across from a small bay where assortment of boats were . we had a great view from the balcony of everything comning and going.

"Love this place"
Terry K, 06 Juin 2019

Great place to relax and vacation. We stay here every time we are in St. Augustine. The view from the Bayfront room window is amazing! The balcony is public however ..you can not hear other people when they are up there. Everything you want to see or any where you want to go is walking distance. Rooms are very clean and staff is awesome!!

"Perfect location"
Dorothy S, 03 Juin 2019

Best Western Bayfront St Augustine is the perfect location for visiting the historic district of St Augustine. Front of hotel faces water and the back IS the historic district. Rooms are small which is expected in a historic district but clean and comfortable.

"Hidden Gem in St. Augustine"
willie1942, 03 Juin 2019

We booked this hotel for a wedding in St Augustine........it was in a wonderful location and was convenient to all the places we wanted to visit while we were there....it was clean and the staff was outstanding.....we would recommend this hotel and stay there again if we return

"One night stay"
deehallock, 25 Mai 2019

Check in was fast. Our room was just redone and I must say it was beautiful. Bed was a king and very comfortable. Bathroom was a little small but redone very nicely. Shower was beautiful, sink and vanity were very nice also. They had complementary water bottles, refrigerator and microwave. I would not hesitate to stay there again. It also was in such a convenient location. Staff was also very helpful as far as recommendations for restaurants and touring.

"Getaway"
649jeaninem, 24 Mai 2019

My sister booked this hotel for us as a thank you. What a nice location. Easy walking distance to every where except lighthouse! But you can get the hop on hop off tour right on front of hotel. Nice deck to have cocktails on and watch the waterfront. Staff was very helpful. Great price especially for location. I would stay here again.

"Perfect location, perfect views"
Discover53914947827, 19 Mai 2019

The most perfect hotel if you want the full St. Augustine experience. From being blasted awake by the sun over the gorgeous inlet to being able to walk absolutely everywhere, we enjoyed this place from start to finish. Hope to go back soon! Thanks so much guys!

"april"
aprilhayden, 18 Avril 2019

I enjoy the location of this hotel and the balcony is awesome. We enjoy people watching and this trip we saw dolphins playing out in front. It is quiet for being on the main road. Love that they will let you park your car even if not ready for check in.

"Terrible room"
zoehylton, 15 Avril 2019

The room had stains on the wall, was extremely humid, smelled so gross, and not good at all. I would never come back here again. The bathroom looked like the tub had never been cleaned. The door wouldn't shut either. The toilet paper from the people who had stayed before was still there.

""Best" Western"
Scenic38445133241, 14 Avril 2019

This motel is the perfect place to stay when visiting St. Augustine. We park our car and it never leaves the parking lot until it is time to leave. This motel is within walking distance of everything you want to do in St. Augustine, close to great restaurants and the trolley stops for pick-up at the motel too. Will always stay here when we visit, oh and the view is beautiful too!

"Best Western Bayfront"
79edwin, 13 Avril 2019

Hotel is in a great location. Right across from the harbor and there is a covered upstairs porch over the office where you can sit and enjoy the view. The rooms are clean. Bathroom is small but the location makes up for that. Staff is great !

"Love this hotel!"
Jet65275014001, 09 Avril 2019

We love this location. Zoli and the rest of the staff really make our trip enjoyable. We visit St. Augustine every couple of months and will not stay anywhere else. They're renovating some of the rooms and they look great!

"Location, location, location!"
laura99rq, 09 Avril 2019

The perfect spot to stay near all the action in St Augustine! Stop #7 on the Old Towne Trolkey route. It feels like a boutique hotel due to the newly updated quaint rooms. The staff is friendly and knowledgeable about the area. They were very helpful when I needed to print some travel documents. Parking is at a premium but we weren't inconvenienced. Walking or taking the trolley is the way to go downtown.....just a couple blocks from St George St. We would stay there again

"‘Best' Best Western'"
elizd417, 09 Avril 2019

Felt welcomed from the start due to the pleasant and helpful young receptionist with a sweet smile & long dark hair! The bright decor of our room was uplifting! Perfect location in our favorite Florida town. Thoroughly enjoyed happy hour & dinner by the water, and after dinner drinks at the outdoor bar! We'll be back Best Western Dunedin! We'll be back!

"Girls weekend"
FarAway27254906567, 06 Avril 2019

Fantastic location, trolley stop right in front, excellent little restaurant two steps away and fantastic drinks and food right around the corner. If you want to be near the historic district this is the place! Clean, comfortable rooms (bathroom is small) but you have to pay a daily parking fee (caught me off guard as I thought the higher price should include parking and the lot is packed). Will stay again, clean, friendly and location, location, location!

"The staff were nice, great location"
rpdmom, 28 Mars 2019

This hotel is located on the waterfront. I got a decent rate by booking early. The front desk staff was nice and ready with advice on where to eat and even discout coupons for various restaurants. The location of the hotel is excellent and you can sit on the deck and watch the lights in the bay and see the lighthouse. However, they were doing construction when we were there and our rooms door was partically blocked by rolls of carpet, which was a fire danger, especially as we had a family member in a wheelchair and this was an accessible room. Also, the rooms were not ready when we arrived at check in time, nor were they ready an hour later after we returned from dinner. So I give a 4 for the location and front desk staff and a 3 for the housekeeping and upkeep while doing construction.

"Fabulous location"
lovenewmexico2014, 27 Mars 2019

We wanted a couple of days to enjoy Old Town St. Augustine on foot. This hotel was in the best location!... right in Old Town at the watefront overlooking the intracoastal waterway near the fort. The room was large, clean, comfortable, and modern with a refrigerator, microwave, coffee pot, lots of USB ports, and hair dryer. Our room was upstairs overlooking the pool with gorgeous view of the water from the covered sitting area outside our room. The front desk staff were extremely helpful in suggesting restaurants for breakfast and dinner, tour train information, and transport to the tour train depot. This hotel was priced higher than I would prefer to pay but the excellent location, facility, and staff made it worth it!

"Short but sweet!"
Pioneer50758715239, 24 Mars 2019

We there for just a night and the experience was amazing! We will definitely be staying again in the future. The hotel was in walking distance to everything and the restaurant right next door was great for breakfast!

"Ideal hotel placement for downtown"
Explore59829810505, 23 Mars 2019

Great location if your wanting do walk everywhere down, there are only a few places to visit that are out of walking distance. However, parking was limited even though your staying here, we had to park in a coned off area bumper to bumper with a few other cars as there were no spot left available (and an additional $15 parking charge) and the walls are paper thin so we heard “everything” happening outside and in the room above us..... clean and friendly location and staff overall a decent experience.

"Great location, clean rooms, helpful staff"
Coastal60651429600, 23 Mars 2019

Recent renovations have greatly improved rooms. Clean and fresh. Slept great. Wife missed having bathtub, but just a minor issue. Desk and housekeeping staff was great. Location close to key points of interest and restaurants.

"Great location!"
Barb W, 15 Mars 2019

Hotel has small rooms,but well appointed and clean. Friendly housekeeping staff. Great location within walking distance to all the shops,Fort and restaurants. The 'Backyard" at Meehan's has great hamburger's! The only problem is the street noise at times. They provide earplugs. We had a disturbance with some of the guests at 3AM. There were 3 males yelling at each other in the parking lot. Luckily it did not escalate!

"They are in the midst of remodeling so be aware."
Bob K, 12 Mars 2019

They are remodeling but the process is being handled very nicely. The redone rooms are very nice but on the small side since this is an older facility. The room was clean and the bed comfortable plus the staff was professional and polite. There is a charge for parking but on the other side your right in the middle of all the action in St. A. Just a short walk to all kinds of restaurants and activities. We'll be back

"Nice Location"
Jet62342223796, 07 Mars 2019

Nice location that you can walk everywhere and look at a beautiful view of the bay. Its an older hotel with small rooms but with modern upgrades. The breakfast is a brown bag special. You will also need to figure in your budget for parking. Yes, parking is on the grounds but there is a $15.00 fee.

"Great location but needs a little work"
paulgC5908ND, 06 Mars 2019

We're frequent visitors to St. Augustine and used to stay at the Best Western on West Castillo, which is no longer there. This was our first time staying at this property. This Best Western was a retrofit of an older motor lodge and I commend Best Western for doing their best to bring the hotel quality up. The rooms are a bit small, but are nice. The walls and ceiling are a bit thin and we could hear activity going on above us and on the street behind us. The air conditioner looked like a window unit that was retrofitted into a all unit of sorts, but it worked just fine. The room and bathroom were very clean. The housekeeping staff do a nice job. The front desk staff were very pleasant and extremely welcoming. The biggest down side was the parking, which was pretty yucky and difficult. It always looked and seemed like the parking was poorly laid out. Hopefully this will change in the future. The only other short coming is that there is no complimentary breakfast. Mary's Bayfront restaurant is right next to the hotel and offers a 10% discount to hotel guests, so points there for trying. Overall, the clean rooms, friendly staff, reasonable rates, and great location make staying here worthwhile. I know we will be back.

"Nice, inexpensive place on the water, next to the fort"
mrmatt, 05 Mars 2019

We chose this for the price, and central location. Less $$ than the nearby Hilton. It is a motel, with room doors on an outside walkway. Desk staff Sherri and Julia were great. Needed a refund for a trolley tour we couldn't make, and it was given quickly. Room 228 was clean. Door did not close properly, had to tug on it. We hung a do not disturb tag, and the cleaning staff was kind enough to hang a bag with extra towels, etc. on the door knob after 2 days (it was not needed, but surely a nice touch!). Room has no door to the bathroom sink area; kinda weird. Bathroom, with shower and toilet (and a door), was very small, and had no fan. Shower had cushioned bottom, kinda weird to stand on. Woken up each AM at 6:30 by garbage truck in rear alley, next to adjacent restaurant. Oh, well. Good TV station selection, even MLB network! Bed was nice and firm, pillows were good. Lighting in the room was lacking, need brighter lamps at the bedside for reading.

"Great Location"
Expl0ringthec0untry, 04 Mars 2019

The location of this hotel is ideal. It's right in downtown St. Augustine walking distance from the majority of the restaurants and shops. It's a renovated 1950's motorlodge, so the rooms are very petite. This wasn't an issue except the showers were extremely narrow. Also, due to the older nature of the property, the walls were quite thin. Additionally, the beds didn't have a comforter or blanket over the sheets. Hopefully they will fix this, but in the mean time I would come prepared.

"Friendly helpful staff and great location."
Chef_Monsterah, 03 Mars 2019

Courteous and helpful staff. Perfect location for touring the historic sites. Most helpful is the Old Town Trolley stops right in front of the hotel. Very convenient. I agree with other reviewers that the parking situation is really tricky. However, since we used the trolley or walked to wherever we wanted to go, we never had to move the car. We also agree with other reviewers that the bathroom was extremely small. I saw a doll house at the Lightner Museum there that had a bigger bathroom. We also experienced some nights where very loud parties or loud fights in the parking lot made sleeping in the early AM all but impossible. Overall not a bad stay. If you decide to stay here, I would just keep in mind that these are common observations among the guests.

"Trail Hiker"
TrailJim, 28 Février 2019

Great Hotel in the Historic District , very close to Castillo de San Marcos. Many of the historic sites were within walking distance . Room had a good view of the Bay . Many great restaurants are also within walking distance .

"Our go-to hotel in St Augustine"
Claire H, 25 Février 2019

Second trip here in the last year (I stayed here all the time as a child before it was a Best Western). I will always stay here when I am in town. You cannot beat the location of this place. It is SO convenient! Also, the staff is wonderful. Parking can get a little tight, but they are great at helping you find a spot for your vehicle on the property. There were a few rooms that were being remodeled, but it did not disrupt us at all. I read on one review that parking is not free, but it definitely is. There are a few rooms that back up to a few bars and restaurants, which can be slightly loud at night, but you should expect that if you are staying so close to everything in the old town area. For this trip, our room did not have a window (did last time) and I did not hear any music or anything from the bars. Room was great. They are a bit small, however that is also to be expected in the historic area. I would recommend this hotel if you are looking for a convenient hotel for your trip.

"Awesome Birthday stay"
SusanC2338, 23 Février 2019

Although our room was small, it was very clean and comfortable. The complimentary coffee in the lobby was as good as any coffee shop. The location was perfect for touring the historic district. The parking attendant was able to get us onto the lot and safely parked.

"Not Again"
Scott W, 20 Février 2019

Hotel is under construction the rooms are half done parking is a nightmare because of construction and not free but that was not on the website. Don't get suckerd in to the breakfast vouchers you will still have to pay more. But the view is nice

"St Augistine Best Western"
Venture16833078967, 18 Février 2019

Location is terrific so close to everything in Old Town. Never had to take car out once parked. For that area the prices was very resonable for being in the Old Town area. Room was very clean and spaceouse. The only major issie that is a complaint is that my room back wall had on the other side a bar and heard the music from it until 1:40am. Did not get much sleep because of that.

"Loud, smells of frialator, but pet friendly"
M8752QSmattm, 18 Février 2019

This hotel should be used as a last resort. Yes, it is dog friendly and has a great location. However our room smelled so much like the grease pit from the restaurant next door that it made us nauseous. Simply put, it's a crash pad for the party scene and should be treated as such. Welcome to St Augustine by Saint George Street!

"Room with a view"
684deant, 14 Février 2019

From the room you could view all of the action on the bay across the street. This is a prime location in downtown old town St. Augistine, FL with many shops, resteraunts, and drinking establishments within walking distance.

"Good location"
Hilda E, 07 Février 2019

The location was great and the staff was pleasant. It wasn't as clean as we thought it should be especially since we had to pay an additional $135.00 for our dog which included the cleaning fee. There was dirt all along the edge of the floor and then there was the soap and shampoo left in the shower from the previous guests. That should never happen. I did bring it to the atttention to the front desk and they said they would look into it. With all of that said the room was comfortable they just need to make sure the room is cleaned thoroughly.

"Perfect location"
MicheleN121, 04 Février 2019

We only stayed one night but enjoyed our stay. Friendly front desk staff (Sheri) and right in the heart of St Augustine. Small and cozy room with very comfortable bed. Priced very well for the area. WE will be returning soon.

"Loud & Cheap"
Freedom173347, 03 Février 2019

There's no doubt that this property is in a prime location, with so much within walking distance, and has a great view. But if you want to actually sleep comfortably in your motel/hotel room, this is not the place for you. The beds are incredibly uncomfortable. Not only that, but because the rooms exit directly outside and the parking lot is right there, it is SO loud. And people just walk by the rooms loudly talking. I've stayed in places that are in big cities and/or have thin walls, etc., but this was an entirely different level. The rooms, by the way, also only have wall unit A/C and heat that I'm not entirely sure work effectively. Thank God we were only here for one night. If you want a no-frills place in a spot that's within walking distance to a lot of stuff and don't mind loud bangs constantly, people talking constantly, and other loud noises at all hours, maybe this could be an option. Otherwise, maybe it's worth looking elsewhere.

"An enjoyable stay in a great location"
luvtotripSydney, 30 Janvier 2019

We two Aussies visited St Augustine on a drive from Washington to Orlando when the Christmas lights were still up and wished we could have stayed longer. The town is a bit touristy but a lot of fun. The hotel was great and the staff were so friendly and helpful. Our comfortable room had a view out to the waterway from the second floor which was good. The only negative was the band music coming from an establishment on the street behind the hotel that finally stopped around 11pm. The sound crept in through the air-conditioning vents so could not be stopped. Luckily it was good live blues but we didn't need it! The parking is TIGHT but staff were always on hand to ensure it was pain free. Would stay again though.

"Old town location"
Wilson257, 21 Janvier 2019

Great location if you're looking for walking to old town establishments. Clean, dated, motel feel. $15 / day parking fee which was a surprise . Coffee and continental breakfast in lobby. Noise could be an issue .

"Personally, My Favorite Motel"
David S, 20 Janvier 2019

Have been staying at this motel for over 40 years (to include when named Monterey Inn). Current owner is constantly making improvements / upgrades to various areas of the motel; rooms, parking lot, roofing, sun deck, lobby, etc.

"Bay front Best Western a great place to stay."
Nicolette H, 19 Janvier 2019

Right in the heart of downtown St Augustine, this hotel has it all! A very friendly, courteous staff with a perfect location to all the scenic tours this beautiful city has to offer. The rooms were very clean and although it doesn't have a breakfast in the morning, right next door is a wonderful little breakfast place with delicious food. Would definitely stay here again.

"Stay here for best location at decent price!"
julieknfla, 18 Janvier 2019

I thoroughly enjoyed our stay here. Visiting while the holiday lights were on was awesome! The hotel took part in the decorations, which were beautiful! The staff was welcoming, and the woman who checked me in rejoiced in the fact that I was a loyal gold member in the Best Western loyalty program! When she offered my free gifts, she was truly happy for me! They are renovating, so we seen alot of space in the parking lot taken up with building materials, but they proficiently found us a place to park! This was the most smoker friendly hotel I have ever seen, with benches and smokers outposts amply available on the second level! The rooms are situated where a view of the bay is available for everyone! A very nice bayfront leisure area is there for lots of relaxation. Rooms are clean, and newly renovated. Beds are comfy, rooms are quiet, and staff are very helpful, pleasant, and upbeat! Location is perfect!

"Too noisy"
PeggyR238, 11 Janvier 2019

The rooms in the back of the property are next to a bar/ nightclub. This happened once before. The next time we go I will ask for a room other than this area. I'm not sure they will do this but it's worth a try. The reason we stay here is the spectacular view of the water.

"Best place to stay in ST. Augustne"
Vern O, 10 Janvier 2019

This is the place to stay when in St. Augustine. It's in the middle of the Historic District with in walking distance of all the shops. They have re-done all the rooms and it is a great addition. The rooms are much nicer than before. Check in was a breeze and the staff is very helpful.

"The worst Best Western ever!!"
Nomad37600206964, 08 Janvier 2019

No breakfast served, fake online pictures of hotel, over priced and super thin walls you could hear couples having sex! This was not worth it at all very loud area and not enough Insulation. Area is good that's all.

"Location, Location, Location"
JoeMags09, 06 Janvier 2019

Best thing about the Best Western Bayfront is its location. No need to drive anywhere if you're staying at this hotel since you're the hear of historic St. Augustine. I did find the rooms to be small.

"Not up to Best Western expectations. "
Rick A, 02 Janvier 2019

Stayed for Sunday thru Wednesday morning for New Years Eve. While checking in the two attendants seemed frazzled. When they finally got to us we had another couple staying with us who hadn't arrived yet so asked about an additional parking spot. The attendant was very short with us when saying they didn't have extra spots so asking where they could park got a halfhearted answer. She quickly wanted me to sign some paperwork which I did. Wish I read it. Where I signed said that parking was $15 a day on top of the inflated cost of the room. So our friends got there and we parked them in the city parking garage for a flat rate of $15. Not $15 a day but $15 total for the 3 nights. I found out about the parking when checking out with Sheri who we knew from Spanish Oaks Best Western. I learned more in 3 mins listening to her explanation to a guest in front of me than when originally checking in. They really need to have the other front desk attendants train with her. She would be the only reason for me to come back to Bayfront Best Western. Pros: Close to everything downtown, great view of the bay on upstairs patio, remodeled rooms. Cons: Pay for parking, unhelpful front attendants, bathrooms are built for the original Spaniards living in St. Augustine.

"TOO NOISY"
Judith V, 27 Décembre 2018

If you expect a good night sleep, you won't get it because of the Charlotte St bars. The refurbished room was very clean and updated . But unlike other Best Westerns you won't get a complimentary breakfast

"Great place to stay on the bay"
Bille C, 22 Décembre 2018

Wonderful hotel and attached cafe right on the bay of St. Augustine old town. Older hotel with many new upgrades and new included breakfast. The cafe is wonderful and Miss Mary is a charming treat to visit with in the cafe.

"Horrible "
inag378, 19 Décembre 2018

We had a horrible experience with the hotel and the customer service. Roof work was being done at 9 am directly above our room, the manager made it seem like it was our fault. She was very rude and not helpful at all. Would not recommend. Do not waste your money here.

"best location ever"
Shelley T, 16 Décembre 2018

The location of this hotel could not be better to visit historic st augustine. We were there on a holiday weekend, which made it quite expensive, but worth it. The room was clean and recently renovated. The parking lot was very full, but they found us a place, and all staff were very nice. I would definitely recommend this hotel.

"Great view"
Sunshine52615994475, 09 Décembre 2018

It offers a beautiful view of the bay and the Nights of Lights from a shared, large balcony, but that's all this hotel has that's special. We experienced an uncomfortable bed, broken towel bar, loud A/C unit, and street noise at night. It was clean and the staff was very friendly.

"Best Western Bayfront"
William R, 07 Décembre 2018

The location was perfect. Rooms were clean and comfortable. Staff was so helpful you didn't want to leave. This a definite stay at again motel. It was located with inn a few steps of downtown the fort and a trolley stop. Excellent restaurants were just a couple of minute away at a slow walk. rooms had plenty of light and were very clean.

"Great location"
Roger B, 07 Décembre 2018

This is a great location. Close to everything. Parking is very tight but they do have a parking attendant that helps you with parking. We wish they provided a breakfast. It looks to be very recently remodeled. The bed was VERY comfortable and bathroom was very modern and clean.

"Overlookng some of the details"
jgalant2018, 06 Décembre 2018

They did not make up the room the night we stayed. Small bathroom. Small details overlooked. Front desk staff was helpful. Hotel under renovation rooms torn up, roof being redone. Ic machine by pool out of order. Parking was a bear. Best thing is they are right across from the Fort

"COMING BACK"
A6129NQmiked, 04 Décembre 2018

We've stayed here before but this latest visit was much better than the last.This hotel is in a PERFECT location. Across from the old fort, facing the bay and within walking distance of the historic district.A number of restaurants, boutiques, museums and souvenir shops are just a short walk away. I've been to St.Augustine many many times and for the money you will be hard pressed to find a decent motel more centrally located for the price we paid.Also, BEWARE before you book a place because even though they may say "in the historic district" you could end up with a lot of walking. And always ask for the TOTAL price of the room because of all the add ons (parking fee, taxes etc.).The rooms here have been recently updated and look quite nice.

"Great experience"
nancy b, 04 Décembre 2018

Friendly front desk staff, very informative and knowledgeable about the area. Facilitated the check in process. Helped with using Best Western points to be utilized for a free night stay. Great location within walking distance to all point of interest.

"Definitely worth a stay on the bayfront"
Tourist15119536653, 22 Novembre 2018

This is becoming one location that we aim to stay at when we visit St. Augustine. The location and usually the price is the draw for us. In addition, the rooms are updated and always clean. No complaints with housekeeping or the check-in staff. At night, there is noises in the street behind the hotel, but that is nothing that can be helped by the hotel. That is something you must deal with when staying in a city hotel. Our neighbor one night, in an adjoining room, did decide to blast his tv on full blast one evening around midnight, but fortunately after an hour he had enough.The room that we stayed in was updated with laminated flooring and was always clean. Nice to know that you have nothing to worry about after a day out exploring the area. The bed will be made, and amenities used, replaced.The check-in staff is always professional and yet pleasant. She definitely has a system going on. The parking attendants are equally great at their job. My husband checked out, and his only comment was that the woman that checked him out was not very pleasant.

"Beautiful hotel and location"
NathalieetStephen, 14 Novembre 2018

Very nicely refurbished, very nice room and bathroom, well located in the old quarter of st Augustine, very nice staff! We loved the place and would strongly recommend it! Do the train journey through the town , it is very informative and entertaining

"Donna"
DonnaS4249, 13 Novembre 2018

We love staying here whenever we are in town. The staff is very friendly and helpful. The view is beautiful. You are close to everything. The rooms are clean, comfortable and nice decor. Highly recommend staying here and the price is right.

"Good Stay"
John S, 09 Novembre 2018

Generally everything was fine. However, at this price level you would think there would be some sort of breakfast other than a brown bag. The location fo this facility is great, close to tram pick-up and good resturants.

"Nice hotel!"
MarkM9011, 07 Novembre 2018

Reasonably priced hotel, and great location. Great alternative to staying at one of the numerous bed & breakfast rooms. Hotel has a nice common area balcony with tables and chairs overlooking the water. Parking was very convenient.

"Great location"
helenharp0319, 05 Novembre 2018

We love this hotel you can walk all over downtown to shop restaurants and bars you are in the middle of everything here we come to see and do not sleep so if you are looking for a place to just rest this place may not be the one for you its lively and fun.the staff where so friendly and helpful with places to go and see .The rooms are very clean and nice . The beds were so comfortable and made up like a spa with really cute towel Art . We always come here for our vacation and are never disappointed with our stay we give give it a 5 star. I see these negative reviews about noise and bars I think did they not research where this hotel is come on location location if you come to sleep maybe they should stay out side of town .

"Best rooms, rates, friendly staff and location"
Terry K, 29 Octobre 2018

Julia is amazing! The rooms are great..location great and the best staff ever!! The view is breathtaking right on the river...Mary's restaurant next door is amazing for food..we come stay here about 3 or 4 times a year and absolutely love it!!

"Best Western Bayfront is Awesome"
judithmcmillan48, 26 Octobre 2018

Always clean & comfortable! Everyone working there were so professional and kind! Walk to St George Street, rides in a horse drawn carraige, eat at Osteens. Everything about the motel is just over the line of wonderful!

"“Stay At The Bay”"
Marc C, 22 Octobre 2018

I stayed here last year, while driving home to Fort Lauderdale; and I decided to do the same this year on my repeat road trip. Bridget remembered me and my pet (service animal) rabbit, Narvik. I had a minor problem with housekeeping entering my room, while I had the “Privacy Please” on my door, but Assistant General Manager Sheri Jonas; promised that it would not happen again. The rooms are very nice, and the beds are comfortable. Sheri and her whole staff, including Bridget; are friendly and professional, and an asset to the hotel. I would definitely stay here again, and so should you. Two rabbit ears up!! (\\ (\\ ( -.-) o_(“)(“)

"First time in St. Augustine"
atlgirl53, 17 Octobre 2018

Never heard of this area but what a treat. This is the oldest colonial town in the US. The town is chock full of historical buildings, restaurants, forts and charming architecture. This hotel is right in the center of it all overlooking the bay. It has been recently remodeled and updated the interior but the rooms are extremely small. We could not fit in the bathroom together and the room just had enough space for a bed and 2 nightstands plus a dresser. We were offered ear plugs on the first day just in case the music from neighboring venues was too loud. I used it on the second night. the music ended around 1am. Our king size bed had terribly loud springs and we could barely turn over without it waking us up. We should have asked for another room but we only stayed a few nights. The refrigerator was also leaking on the day we arrived. The front desk was very helpful and so was the parking lot attendant. Overall we enjoyed our time at this hotel (more of a motel) because of its central location.

"Great Location Small Rooms Noisy"
mcirullo, 15 Octobre 2018

The hotel was in a great location. But the rooms are very small, particularly the bathroom. Also, since the back walls are right on the street, it was very noisy at night and early morning. The room was clean enough though, and the staff was friendly.

"Bestwestern Bay Front"
nanceg1228, 06 Octobre 2018

Stayed for 3 nights, great location, Sheri at the desk was awesome! Hooked us up with beach parking and our trolley tickets! So centrally located, views and sunrise from the veranda were incredible. Will definitely return!

"Great location ok rooms"
Khdec2016, 04 Octobre 2018

This hotel is in a fantastic location. Could walk to most everything and the trolly stop was right in front. The rooms were small and mostly clean. Had the basics but no frills. The staff were great and it was nice that they left clean towels hanging on the door when we had our do not disturb sign up. The pool was small but nice. The 2nd floor common patio was nice too. The weekend room rates were ridiculous for this hotel.

"Never Again!!!"
thenursesstation, 30 Septembre 2018

The only reason I'm giving 2 stars is because of its location and the room was newly refurbished. However, the staff were rude and unprofessional and the housekeeping was poor. No shampoo or soap replacements for 4 night stay with 4 people!! Tile floor was never vacuumed or swept once during our stay. Had to ask for extra towels daily as they only give enough for 2 people in a "2 Queen beds" room! Garbage cans and ashtrays on the walkway were always filled and once with smelly dirty diapers!! Had to get the guy to empty it, which took him hours to complete. Candy wrappers (not from us) remained on the welcome mat outside our room door for 3 days before someone swept them up!! This motel allows dogs so beware!! Dog barking and crying for hours next door to us for 2 nites in late evening until its owner returned!!! They charge for parking!!! $10.00/day!!!!! This was not told to me when I booked the room! Not enough coffee in the AM for all patrons. Needed to wait for them to refill the canister! And... worst of all was the size of the bathroom!!!!!! Whoever designed the layout of these rooms must have been smoking something!! The bathroom had a tub and toilet and it was so narrow and small that you have to enter the bathroom sideways and if you needed to come out of the shower, you needed to contort your body sideways twice to get out of the bathroom!!! it was RIDICULOUS!!! My kids even had a difficult time maneuvering in and out!!! Never, in my life, have I seen a bathroom that small in a motel/hotel!!!! Crazy, Crazy!!! And to top it off, for 2 consecutive nights from 11pm until 3am, city workers were jack-hammering the street right outside room. Couldn't wait to leave!!!! NEVER AGAIN!!!!!!!!!!!!!!!!! This was NOT the Best Western!!!!! This was the WORST WESTERN ever!!!!!

"Great Two Days"
George P, 24 Août 2018

My wife and I spent a couple days here and it was a very pleasant stay. The location is fantastic because two of the attractions I wanted to see were so close you can walk to them. Everything was great with the hotel, from check-in to check-out everything went smooth and without problems. The room was just as I asked for when I made the reservation which included a king sized bed. The room was clean and had plenty of towels, plus the veranda on the second floor has a nice view of the bay. This was my first trip to St. Augustine and we would certainly stay here again, highly recommended.

"Absolutely Perfect weekend getaway!"
ninacoker, 21 Août 2018

Great location walk to everything or hop on the trolley which stops directly in front of the hotel. Great Mantanzas Bay views which includes the Bridge of Lions. Clean rooms with new everything, including marble baths! Great and attentive staff and good parking.

"Top Notch!"
rrhodes2020, 19 Août 2018

Everything was terrific! The staff, the room, the pool, the view. Will definitely be a repeat vacation spot. Great recommendations by the staff. The staff works hard for their guests and it shows!! The beds and pillows were SO comfortable!

"Clean rooms, centrally located"
Robert S, 18 Août 2018

On our recent weekend trip to St. Augustine, we were planning on getting a room at one of the hotels on nearby Anastasia Island, which would probably be less pricey than one located in downtown St. Augustine. However, given the difficulty in finding good parking in that town, we decided to splurge a bit and get a hotel downtown. We chose the Bayfront Inn, a good choice. It wasn't cheap- $536 for two nights, but we were right smack dab in the historic district, almost all the sights were in walking distance, and there are trolley services that cover the city, to allow you to get around without having to drive. The room was very clean. The bathroom was rather small compared to other hotels I've stayed in, but that may be due to the fact that the hotel was built in the '40s. The hotel doesn't offer much of a breakfast (coffee, and some other items); however, Mary's Harbor View Cafe next door offers a 10% discount to hotel guests- simply show your key card to the server. The beds were very comfortable.

"Wonderful Place"
Mandy C, 17 Août 2018

Stayed here overnight during our trip down the East coast of Florida. It's in a central location overlooking the harbour. Our room, located at the front, with amazing views was immaculate and so comfortable. Although it's central we were surprised how quiet it was at night. Would definitely stay here again and highly recommend it.

"Close to Everything"
jpiper32819, 30 Juillet 2018

We have stayed at the BW Bayfront on several occasions and always enjoy ourselves. It has been renovated and the you can't beat the location. The pool was very refreshing especially since it was so hot. Summer in FL is brutal so it was a welcome addition. It is a bit more pricey than others and parking is limited. Try to car pool if travelling with others.

"Noisy"
Melissa O, 26 Juillet 2018

The rooms were under construction we were told it would stop at 5 and not start until 10 in the morning. 930 in the morning the construction started. This was after not sleeping most of the night because the AC unit in the room makes a ton of noise. Went down to the front desk and Julia was rude and had no interest in fixing the problem. Even though the location was great I would never stay here again. The rooms are small and musty.

"Great hotel! Great location!"
JustATravelingGal, 23 Juillet 2018

I was pleasantly surprised when I saw my room (#232). Very clean, updated, nice decor, great view of the Intercoastal Waterway, The Bridge of Lions & the fort. The only reason I don't give it 5 stars is the bathroom. It is very small, but still functional. I'm not a big person, but it was a tiny bit of a squeeze to get the door closed. This could be an issue for football player sized folks. Parking is tight, but they do a good job of managing to get everyone in. Location is perfect for walking to most of the cool destinations. This isn't a high-end type of hotel, but more of an old-school FL hotel that is very well maintained & nicely updated. I'm definitely using this hotel for future visits.

"Perfect location and friendly hotel!"
V7375XEdawnw, 21 Juillet 2018

What a great value for a view of the water right in the heart of old St. Augustine! Everything is within walking distance. I got a great nights sleep because the bed was very comfortable! We travel to St. Augustine often and this was our first stay in this hotel, but it won't be our last!

"Clean, good location, but small & outdated"
Melissa H, 17 Juillet 2018

This hotel looked very much like an old-school motel (which I'm sure it used to be). The room was clean & looked recently redecorated but the bathroom was too small to turn around in, and the street noise was loud all night. No breakfast options either.

"Cannot beat the location"
Paige R, 16 Juillet 2018

Best location in town, you are across the street from the fort and a block away from all the shops and restaurants. The hotel was very clean and the rooms were very nice and updated. The only downfall was the parking was a little cramped and the charge you extra to park at the hotel you are already spending money to stay at. They have a nice pool and little areas to just sit and relax.

"Best room around"
d0nna31522, 09 Juillet 2018

Wonderful place to stay room faced the bay watched the sunrise and sunsets so beautiful the employees were fantastic the parking attendant so friendly and so helpful access to everything it was walking distance or you could get in the trolley

"Great location!!"
Toni D, 09 Juillet 2018

I loved the location of this hotel!! We were right in the heart of everything I wanted to do! The pool was super warm and comfortable. The staff was friendly and the sheets were clean. Can't ask for much more! The bathroom however was awkwardly small

"Pleasant Surprise"
JRS540, 04 Juillet 2018

Now this is LOCATION! Right on the main road, overlooking the bay. Bridge of Lions to your right and the Fort on your left. Historic Village filled with shops and restaurants is directly behind hotel and easy walk anyway. Plus the Town Trolley has a pick up drop off right in front. The hotel has a open deck on second floor above office with seating for 12. Great place to enjoy the breeze and take in the views. Our room was a King with microwave and fridge. nice enough size. The hotel is pet friendly and the floor is a wood laminate look. Nice large LED TV and comfy bed. Front office has complimentary coffee and water for those day time walks - it is brutal hot in summer. Front Desk Manager was very helpful, friendly and social. It will be our go to place for the next visit.

"Spare of the moment visit happily surprised"
William V, 24 Juin 2018

First of all the local was outstanding. The hotel overlooked the bay and bridge of lions. Staff at check-in was extremely friendly to deal with and also quite helpful. Bed was comfortable. Only negative is the size of the bathroom and shower. Not much bigger than a cruise ship but not bad enough to downgrade the rating. I defined recommend.

"Location, location, location! "
rockmama12052, 14 Juin 2018

I'm guessing if you are reading reviews for BW Bayfront you aren't looking to splurge for Casa Monica--so in that case this a perfect choice! We had never been to the area and although I reaserched the hotels thoroughly I was SO thankful I didn't book in advance. Not until we got there and drove around could we see REALLY what hotels we would consider in the walking district. Many of the local hotels are technically allowed to call themselves that but are too far for my feet to walk from. Or just not in a picturesque area at all. I won't mention those but know that for the money, you cannot beat the BW Bayfront location. They sell the old trolley passes right at the front desk and one of the designated pick up stops is directly in front of the hotel. Ill add that we are not your typical BW customers. I was so nervous about the room that I asked to see before paying. (normally stay at Hilton or Marriott properties) Our room was on the 2nd floor. All rooms have exterior entry corridors (like motel/motor lodge style). To our pleasant surprise noise was not an issue with the large window in the rooms that people have to walk past. No traffic noise issues. The rooms are simple and clean. The bathrooms are small and very clean-fine for us for one night. A/C worked great. I would recommend to anyone needing a clean basic room for one night to enjoy the best of St Augustine. We felt like we got a very good value.

"Love the location"
Debra B, 11 Juin 2018

Enjoyed our stay. The staff is very friendly and helpful. The room was on the small side, but we were comfortable. Newly remodeled. Only negative was that the floor needs to be mopped with the cleaning. Turned my feet black, had to wear shoes while walking around room. Beautiful view of bridge.

"Best Location!"
Bernie M, 08 Juin 2018

We stayed at this property on Sunday June 3, 2018. Julia the Front Desk Manager allowed us to check in early.She is so nice! The hotel is located across the street from the Fort. Once you park one can walk any where to the downtown restaurants, shops and attractions. The room is clean and comfortable and has a mini fridge and microwave. The hotel lobby is small therefore no free breakfast is available but free coffee is. I would definely stay here again.

"Best to avoid"
Napier_15, 29 Mai 2018

The location is great but that's it! the hotel is surrounded by bars which blast music until 1am. not great any night of the week but especially when we were only staying one night and it was a Monday. The ad states free WiFi. This is only available in the middle of the car park and wouldn't even find the link in the room. rooms were cleanish but could do with a refresh. not much parking so if you get there after 9pm good luck!

"Great location"
HarleyAdams, 14 Mai 2018

We enjoyed staying here for one night while we walked around the Historic St. Augustine. This hotel is located across from the Bay and we could sit in the nice seating area located above the entrance and watch the boats go by and pass under the Bridge of Lions when the drawbridge opened. Our room was clean and breakfast is located at the restaurant next door which accepts the voucher you receive upon check in. Staff was helpful and friendly.

"Clean, Courteous and Friendly"
George P, 14 Mai 2018

Staff was very efficient at check in and check out. Room was very clean. Pleasant stay in a facility that was near everything. Would recommend without hesitation. The young man who handles parking is a genius.

"Great hotel at a great price"
candi A, 12 Mai 2018

Love this hotel. It is right across from the fort and is in the heart of walking distance to everything. Great staff and most importantly safe. Parking is great here as your cars are taken very good care by the attendant!

"Quick Vacation"
wendypetzold, 11 Mai 2018

We have never been to St Augustine before but knew we wanted to stay within walking distance to town. Could not have had a better view and close to restaurants and shopping. Many coffee places to choose from each morning

"Weekend getaway"
hsh121521, 08 Mai 2018

What a great stay. Location was perfect, close to everything and the trolley picked you up right out front. The hotel was very nice and clean and loved the coffee machine at the front desk. Rooms looked like they have just been redone, very clean, and comfortable with everything you need, micro, fridge, soap, towels etc. The best part was the staff, always smiling and helpful, especially Julia, she was working during the day so I dealt with her the most, she was very helpful, happy and had great advice on where to go and what to see and eat (pizza suggestion, thank you) and always had a big smile on her. She is a real asset to the Best Western Company. Thanks again, will definitely stay there again. H.H

"Front Desk Hot Mess"
Kimberly R, 06 Mai 2018

We were charged a pet cleaning fee for a room with NO mats or carpet, no green space for dogs and barely any mulch. We were granted parking on sight then had it revoked hours later to be directed to public parking where we were TOLD it was safe (had our cars packed to the gills) and FREE. It was neither... and we got a $25 ticket. They said FREE breakfast... but was told that wasn't true when we checked in and the girl reluctantly handed us a voucher for a $6 item per person at the next door cafe. The rooms are unrealistically small, the bathroom had lots of tiny black bugs. The door open to the outside so in my experience, that is NOT a HOTEL but rather a MOTEL. The front desk blonde was a hot mess! I would never stay here again.

"Noisy"
ProudCestrian60, 03 Mai 2018

First the positives. The hotel is in a great location overlooking the intracostal waterway with views of the Lions Bridge and very easy walking distance to St George's Street and the many attractions of St Augustine. There is also an Old Town Trolley tour stop on the door step. The rooms are small, especially the bathroom, which has a shower to high for most normal stature people. Our room was located on the right of the property and on one night it seemed we were in the middle of a nightclub which made sleeping difficult. Added to that we were located by a stairway to the upper floor down which guests bounced their cases and we were close to the ice vend machine that turns out to be very noisy. On two days we did not have our room serviced until we complained at Reception. All in all not a great stay.

"Great Location Not Worth The Hassle"
Chuck M, 01 Mai 2018

Recently stayed in this hotel for two nights while attending a wedding. The location is terrific. Right across the street from the intercoastal waterway, and within easy walking distance of most of the St. Augustine historic district and numerous restaurants and bars. But this is a very old facility, and it shows. The parking area requires a shoehorn, and excellent driving skills to navigate, and it's not free. The entrance to my room, which was excellent in appearance, was very close behind an exterior stairway leading to the second floor rooms, leaving me subject to foot traffic noise. The rear wall of my room must have been the wall of a nightclub behind the hotel. Although I couldn't see the source of the loud music, I felt like the band was in my bathroom. And it went until the early hours of the morning. And then, to add insult to injury, the morning of checkout day, the occupant of the room above me took a 30 minute shower causing the water to back up into the sink in my bathroom and overflow to the point that it covered a portion of the bedroom area floor. I was able to put my possessions on my bed to keep them dry. There's a reason this is a AAA 2-diamond hotel, but they're charging 4-diamond prices.

"Expensive Bay View Room Not Up to Snuff"
fltraveler499, 01 Mai 2018

Reserved what I think is the most expensive unit in the hotel, billed as bay front. Beautiful view. Room not so much. Plumbing problems, missed housekeeping, motel-grade furnishings. With the view, it should be priced higher than other rooms ($300 after taxes) but the room itself should also be of equal value

"Great location"
Mike D, 23 Avril 2018

Nicely situated on the bay front, easy walking to the historic district, restaurants and shops. Parking is a bit of an issue but friendly staff assist. No breakfast on site but the coffee shop next door is very good.

"So bad we didn't even spend the night"
jonathon33572, 22 Avril 2018

We had room 232 on the front of the hotel. The bathroom area was so small, you had to step into the area and over the toilet in order to shut the door. I am an average guy, but I had to turn to the side just to step through the doorway. It was a cool night, but our a/c couldn't get the room cool. Finally, the road noise and the noise from the neighboring bar/grill were very loud - nothing some good windows couldn't fix. With all the above mentioned, we decided to check-out just hours later. Great location and nice staff

"Great central location for the historic district"
daischop, 20 Avril 2018

This location is spot on when you are wanting to visit the historical district in St. Augustine. You are right across from the bay front and a multitude or restaurants and museums. We ended up parking our car and walking everywhere. Parking is super tight, and they actually will direct you where to park in their lot. They pretty much have it down to a science, so I wouldn't recommend trying to park on your own. From what I recall, one car per room, so if you have friends staying in the room there is a lot across the street where you can park at the old fort. Our room was on the second floor and we didn't notice very much noise from either room, despite the hotel being booked solid. There was a dog barking at one point, but the owners kept the dog's barking to a minimum. The room itself is very bright and airy, when you open the curtains to let the light in. Each room on the outside has a bench where you can sit and watch people. The rooms are not large, this obviously being an older hotel. The floors are a laminate which is a bonus and appeared to be clean. The bed was comfortable enough, although the bed springs did make an odd squeaky sound if you sat down too hard on them. The bathroom is definitely old. You have a shower only and room for one. There is, however, plenty of space to lay out your essentials above the sink area. The room was expensive for what we received, however, considering the location and the hotel prices surrounding us, we were willing to spend the money to stay here. For us, it was worth it. Especially after a less than subpar visit to their sister Best Western on Castillo the night before. You can read my review on that location, I won't hash it out here. When it comes to breakfast in the morning's, I have no idea if one is offered or not. We weren't informed. My guess was there was not one. All in all, we will definitely be back and husband says that he wants to stay here again.

"Perfect place to stay in St. Augustine Historic District"
Tammy l, 16 Avril 2018

The Hotel is very clean, and the staff is nice. The Convenience of the location was amazing. We had no idea where to stay in relevance to walking distance of all of the attractions. This place was perfect! Bonus if you take the hop on hop off Trolley, it picks you up right in front of the Hotel!

"Best Western Bayfront St Augustine"
David C, 15 Avril 2018

Great stay in St Augustine at the Best Western Bayfront. Friendly staff great location and awesome rooms. Close to shops and restaurants as well as Trolly tour stop . Stunning view and peaceful. Easy in and out.

"The location is ideal with great bay views"
rsb80, 12 Avril 2018

We had a great experience staying at this hotel and the location is within walking distance of most attractions. The staff checking us in and out were very cordial and helpful. Our room was lovely and had a great view of the bay. It was spacious and had been upgraded. The only problem we had was the noises and people talking when the leaving the bars around 1:30-2:30 a.m. That isn't anything that the hotel has control over. The parking is tight but is very convenient. I would give the location 5 stars but the bar/restaurant traffic dropped it to four.

"Excellent place to stay with a great view of the bay."
477diane, 10 Avril 2018

The rooms are comfortable and the staff was extra helpful. The hotel is conveniently located in St. Augustine near the Lions Bridge and it overlooks the bay, just across the street from the Fort. Walking distance to everything I needed. I will definitely stay here again.

"Great location, Friendly staff, good value"
Kristine G, 02 Avril 2018

The staff was very friendly and helpful. This was a spur of the moment trip for me, last minute decision. The location is excellent for St Augustine, right across from the Fort, walk to restaurants, shops (and I mean walk next door for a great Martini, or more) Bus stop for the St Augustine circular bus to visit the other sites is right in front of the hotel. All in all, this is an excellent value.

"Excellent location"
bandmrule, 15 Mars 2018

Mattress was terrible, worn. There was rust in the area around the refrigerator and the room had a terrible smell but for the location we stayed put for the night. Enjoyed the area around the hotel, easy to walk around town.

"I will never book with BW again!"
Bongo2018, 14 Mars 2018

It is an over priced motel. The room was clean, with the exception of the dust and the hair in the shower drain, but that is all I can say that is positive. They offer a free breakfast but it is awful and they don't even have fresh brewed coffee. No where to even sit when you have breakfast once you can get to the food.

"Excellent spot for downtown St Augustine"
jonbI25HV, 13 Mars 2018

Perfect location for walking around to enjoy everything St Augustine offers. Walk to all the restaurants and bars, the fort and waterfront. The nightlife downtown is loud and fun so don't expect to escape the sounds while in this hotel! Great spot for sure but not quiet

"Birthday Getaway!"
WannaBfoodie, 12 Mars 2018

I was able to book a reservation at this property via my Best Western Rewards points. I had asked the reservationist to notate that it was for a 30th birthday getaway. Upon arrival my friend was wished a happy birthday! It was so nice, our room 232 was on the second floor (please note there are no elevators at this property) that was not an issue for us because we are abled bodied. What a beautiful view of the bay! Absolutely stunning - two queen size beds, mic and mini fridge in room. The location could not be beat for its proximity to the down town literally step onto the street. I had read the negative reviews in advance just to see what people had to say. Yes there is a 10 dollar per day plus tax parking fee. (People that is cheap! and going to be the case at any hotel in the area) Mildew odor in room- Our room was super clean and fresh, it had no odor. We were on the second floor though I can't speak of the 1st floor rooms which had been flooded in previous hurricanes (but so have most of the properties in the area) Noise- yes there is noise since it does back up to a popular area with bars and nightlife behind. - it seems that everything dies down pretty early. Worse case scenario bring some ear plugs, you WILL be fine. Overall it was a nice location, clean updated rooms, friendly staff and accommodations if you are in the area I would highly recommend.

"Good Find, Convenient location"
Jilly2715, 28 Février 2018

We spent 1 night here but wish it could have been more. This hotel is conveniently located across the street from Castillo de San Marcos and very close to St George st where you can find eating, drinking & shopping. The hotel was clean & pet friendly ($40 pet fee). The only thing I would say thats lacking, is they don't offer breakfast but they do offer a to-go bag with an apple, pastry, & water. Free bottled water is located in the reception area. One of my favorite things about this hotel, is that the rooms don't have carpeting.

"Weekend getaway "
4ublueskies, 19 Février 2018

I frequently visit St.Augustine, but my friends and I wanted to enjoy the evening and stay in the historic city. The location is near many shops, restaurants and landmarks just a quick walk away. Parking is tight and there was an additional charge of 10.00, but we would pay that visiting for the day at the parking garage. Most rooms have a water view. Our room was clean and ready for us upon arrival. Bed was very firm, but I prefer a soft pillow top mattress. It's bearable for a weekend. Bathroom was recently renovated. No tub, just walk in shower. Toiletries provided included make up remover wipes too. A/C works, we had to turn it down because it was so cold.?? There is a vending machine that takes CC.nice to have after you have been walking around and just need a drink. Motel does provide 2 bottles of water free! There is a pool, hidden and has lounge chairs. I have stayed in this area before, but usually go for a B&B, but if you are just going for a quick weekend with girlfriends this is a good fit. Also, they are dog friendly.

"Disappointing"
DickandRobin, 12 Février 2018

Not breakfast included. Key didn't work. Lamp didn't work. Girl at desk checked us in and didn't know where to direct us to room. Disappointing so far below Best Western standards. Never again will I make mistake staying at Best Western.

"Had to checkout of room. Could NOT sleep because of the noise generated by a bar behind the hotel."
Randy M, 05 Février 2018

On Jan 26, 2018, I checked in RM114, put luggage in the room and left for an engagement with friends. When I returned around 10:00 pm and went into the room, I could hear the really loud music. I called the front desk and asked them to have the music turned down. They informed me that loud music was coming from a bar located behind them. They said they couldn't do anything until 10:30 pm when a noise ordinance came into effect. I called the front desk at 11:30 when the loud music continued. My wife and I put cotton in our ears but we still could not sleep. I called the front desk, they were very belligerent saying they couldn't do anything about the noise. I was staying in a downtown hotel and I should expect the loud noise. At 1 AM my wife and I packed our belongings and left the motel to find a motel where we could get some sleep. I went to the front desk and told a person named Garrett that we were leaving and I would dispute the motel charge with MasterCard. Garrett was very ugly and threatened me with bodily harm. I called my bank and they said there was nothing I could to do get my money back. I then called Best Western's home office to see if they would refund my money. They said it was up to their location to make any refund. They had contacted the St Augustine location and they refused to refund my money. am 74 years of age and in poor health and do not appreciate this kind of shoddy treatment.

"All about location"
CHARLESHOrlando, 31 Janvier 2018

Face it, this is a decent but overpriced hotel. NO breakfast included and to say "tight parking" is being generous. The room was clean, nice Serta mattress but otherwise nothing special. You pay for the location and yes, it's almost perfect on that front. Right across from the intercoastal and walking distance to every main attraction (just a couple miles to the light house too) If you're someone who like to stay out late enjoying the restaurants, bars and clubs and want to avoid driving- it's well worth the price. Staff was very friendly and more than willing to help you negotiate the parking.

"Location nice, Price high"
morganas377, 29 Janvier 2018

The Bed was Very hard and uncomfortable. So much do, that sleep wasnt good and I woke in pain. No breakfast service included for such a high price. The room was clean and the staff was very friendly and caring.

"Nice 2 night stay"
BooBoo1369, 28 Janvier 2018

My husband and I stayed for two nights before our gulf vacation; the location is great, the staff is very accomadring,the rooms are clean but average: we did have an end room next to Meehans which was great for eats and drinks, did get a little loud late at night when we went to bed but to be expected it is St Augustine: only down side was smoke smell from our friendly neighbors made our room smell occasionally: maybe moving the smokeless ash trays to a different location would be nice

"Great location, disappointing bathrooms "
Jackie B, 25 Janvier 2018

Booked a couple of rooms for a couple of nights here as part of a road trip round Florida and this is such a great location for St Augustine - park up and walk to all the central St.Augustine attractions. The rooms are a decent size (we had two double queen size bed-rooms) but the bathrooms are tiny and in one room, the toilet overflowed and wasn't fixed til the next day with a “don't flush it” recommendation... and in the other, a continually running cistern unless we intervened... the cleanliness wasn't a great standard, again, especially in the bathrooms. So a “3” mainly due to location or else it would have been “2”

"Great location. Well priced."
TNGlinda, 11 Janvier 2018

Once you've parked your car the old city is right there as are great bars and restaurants. Ask for room 101 for a picture window looking directly out to the Matzanas river. Nice size room with a microwave and mini-refrigerator.

"Great place, comfortable room"
Susan B, 11 Janvier 2018

We experienced nice people at the desk and really nice accommodations. The room had a refrigerator, microwave, charging ports and coffee maker. It was in a great location wher3 we could walk everywhere. We were very pleased overall

"Overpriced for quality"
DalnaprizWe, 08 Janvier 2018

Overpriced for the quality of the hotel, however, it was a Saturday night when we were there, so it was completely booked. I guess the price was justified based on the law of supply and demand. The location is excellent and easy to find. The parking is a bit of an issue but then again, at lease they have parking. They should have outside trash containers, as we did see trash left in the parking lot and on some of the benches.

"Great Location, Terrible Stay, Very Noisy, Pay for Parking, Pathetic Breakfast"
SteveHewitt999, 03 Janvier 2018

Not sure where to begin. I booked two rooms for a cost of $500 for one night. The location is the best but beware. I would NEVER stay here again because management does NOT care in the least about customers. I mentioned my problems when checking out and again in a call to find out what a charge was about and all they could say was “I'm sorry”. If you still want to stay after this review, I strongly recommend staying in an upstairs room as there is NO sound proofing in these rooms at all. We had someone upstairs dragging furniture and bouncing something on the floor continually into the early hours of the morning. I have no idea what was going on and management did nothing about it. Because this motel (and it is a motel) is so close to the bars and restaurants, there was continual noise from the outside as if we were staying outside. Of course management can't control the way this place was built but this is a ridiculous place to stay unless you are hearing impaired. In the morning the breakfast mentioned on the website is a bag with fruit in it. We had breakfast next door and the place was tiny so very busy. The charge I called back about was for parking. $250 per night for a motel room and no free parking. I can't be certain but again, I did not remember seeing that when I booked. The following day was exhausting for me as I got little more than a couple of hours sleep. Horrible experience. I love St. Augustine but this is the worst place I have stayed at in this town. There are many better options for far less money. It is worth walking a little further.

"St. Augustine stay"
sreinke, 31 Décembre 2017

Overpriced for the quality. Only perk was location to downtown. Rooms were super noisy, bathroom windows didn't seal close so it was cold. The bathroom was so tiny and tight. Also doesn't offer breakfast which I thought should be included considering the price we paid

"awesome!"
L1337ABscottm, 27 Décembre 2017

the hotel is in the middle of everything in the historic district, park your vehicle and you can walk everywhere, from restaurants, shops, museums, and extractions. hotel is nice and clean and the stall is friendly.

"St Augustine"
P6672BFjima, 26 Décembre 2017

Great hotel and good price for the location. Easy walking distance to St George Street where all the great restaurants are located. Had a great dinner at the Columbia restaurant. Staff at the hotel was great and very friendly.

"Good Stay"
DaveHen, 25 Décembre 2017

Had a 2 night stay. Good hotel in a great location. Rooms clean and comfortable. Ample parking space. Ideal hotel for a short break. No breakfast but free hot drinks machine and a grab and go bag. (Water an Apple and Danish pastry)

"Christmas"
J2071IAjudyw, 24 Décembre 2017

We stayed for the holiday and to see the light display. Best Western Bayfront was extremely convenient to everything. Loved the balcony. The hotel staff was very friendly. We will definitely be going back.

"Not for travelers with breathing problems"
WaltsNonna, 23 Décembre 2017

Hotel states on website 100% non smoking hotel. Yet they have butt cans out side the rooms on balcony. My room smelled of smoke which caused me problems with my asthma. I had also requested a 1st floor room when I registered online. I can not recommend.

"Excellent Location, Tiny Bathrooms"
IsItFiveOClock, 21 Décembre 2017

We stayed here one night to attend a wedding that was a few blocks away. The location was great ... close to everything and didn't worry about trying to find a parking spot. Front desk was very friendly and offered to provide any directions/support as needed. The room was very clean and I think most rooms have a view of the bay. The tram stops directly in front of the hotel, which is convenient for getting around. The only negative was the bathroom. It was so tiny you could barely move. The shower was also very shaky ... sounds strange I know but when you were showering, the floor was not solid and moved constantly. I would stay here again and would recommend it.

"Visit during Xmas time"
Michele C, 19 Décembre 2017

Stay during Xmas season was absolutely gorgeous. Temperatures was fabulous but crowds on Saturday were crowded. The town has so many things to do you can't do it all in one weekend. This is our second trip to St Augustine at Best Western and will be back

"Vacation"
rschdlr, 19 Décembre 2017

We travel to St Augustine 2- 3 times a year. We started staying when it was called the Monterey Inn and since Best Western took over it was nice to see improvements and updates. for the money you can not beat this place. We love to travel with our small dogs and they are great with the arrangements. You can always pay more for nicer places and I know from experiences there are a lot of bad places. It's a 5 star for us

"Great location, nice stuff, tight parking and very basic rooms"
Igorek007, 18 Décembre 2017

This place has great location, but rooms are very basic and cheap looking inside (hotel is not cheap). Stuff was very nice. Parking is available, but very tight. No breakfast, but "bags to go". Good free coffee in the lobby.

"We will not return here again."
Melanie T, 18 Décembre 2017

My family and I visit St. Augustine every year for a mini vacation. This year we chose the Best Western Bayfront. Sadly, our stay was ruined by the disgusting floors and horribly thin walls in the room. Given the location we expected to hear noise from the adjoining alley and restaurants; however, the noise we actually experienced was generated from the neighboring rooms which were partying and very loud. The doors have been designed so they close automatically and always slam which is very loud when you're sleeping. As for the floors, they were visibly dirty when we entered the room, but a quick view of socks or the soles of your feet confirmed how bad they really were. We were disgusted but had no choice since everyone else was booked up in the area. Lastly, for anyone who is not slim or slender, good luck in the bathroom. The toilet and shower are in the same room and it is a very tight fit in there. My 11 year old twins even struggled to close the door. I will say that the staff were great and the view was very nice, but that was about all that appealed there!

"Great location, cute hotel."
V7127ABchristine, 12 Décembre 2017

It's small but very pretty, the rooms have beautiful brick along one wall and laminate wood floors. Can't beat the central location. Bathrooms are a little small but acceptable and clean. It got a little loud at night with the bars behind the hotel playing music till after midnight. Only an issue if you are very sensitive or have small kids.

"Historic St Augustine Bayfront"
Diane W, 11 Décembre 2017

A great place to stay. Bot crazy about the comfort of the bed. Everything else was great. Very accommodating Staff was great. Close to everything able to walk to most places, right on the bus line. Great

"Good Stay in downtown (old) St. Augustine"
denisemC7304IN, 05 Décembre 2017

Close to waterfront marina, old fort and walking distance to old St. Augustine area and restaurants. No restaurant in Hotel; walk up to second level. Small rooms but adequate for short stay. parking available which is hard to find in this area. Walk to everything.

"NEVER AGAIN"
Mike D, 03 Décembre 2017

Good points about this place is it's perfect location affording a pleasant walk to the entire historic district. The pretty front desk clerk Julia was very nice and helpful with local points of interests. With that said this was the worst Best Western we've ever stayed at. The bathroom door would not shut unless it was slammed hard. The sink wouldn't drain and there was a very sour smell in the room which we never could pin point. Also, we could hear the TV blaring in the room next door. But the bar behind the motel was a nightmare. It kept us awake until way past midnight and unfortunately we had to leave early the next morning for a long trip. The blaring music and boisterous crowd was unbearable. We visit St.Augustine twice a year and we will certainly avoid this motel in the future.

"Perfect location in downtown St. Augustine"
545nenac, 26 Novembre 2017

My family and I just stayed at the BW Bayfront Inn and really liked the recent hotel renovations. The hotel staff is very nice, they brought a complimentary crib to our room, the overnight parking rate is very reasonable, they offer complimentary morning coffee & bistro bags in the lobby, the Bayfront Inn location is within walking distance to just about everything and the Old Town Trolley makes a stop right in front of the hotel...I stay at this hotel every time I visit St. Augustine!

"Night of Lights"
richardpS8125NC, 26 Novembre 2017

Was a poor display to bring tourist dollars to St Augustine, The hotel rates in the area sky rocketed. The lights where fair at best. Food in the area is good at Schooners and the Spot, downtown nothing worth the price.

"Clean Room, Friendly People, Affordable"
DEBRA K, 26 Novembre 2017

We have stayed here two times. Each time our room, the lobby and the outside premises have been clean. The people are friendly and knowledgeable about the area's activities. We will definitely stay here again next year.

"Great Location"
mac4747, 20 Novembre 2017

We always stay at this motel whenever we visit St Augustine, which is about once a year. The location is great and the motel itself is nice and has been recently upgraded. Staff are very friendly and helpful. Parking is scarce, but they always seem to find room for all of their customers' cars on-site. Bathrooms are tiny, with plenty of towels provided (but no place to hang them!). Grab-n-go bags are a new feature this year, and a nice touch. Inside each bag is a bottle of water, a prepackaged Danish pastry, and an apple.

"The Best in Old Town"
Beth M, 20 Novembre 2017

My husband and I have visited St Augustine many times during the past 40 years. Such a quaint European feel and it offers so much to so many. BW St Augustine"s location is perfect! Bayfront view and in the middle of all the restaurants, bars, ice cream shops, coffee shops. Everything is walkable, but when you must escape, the BW is configured in a U-shape which creates a little oasis with just you and the bay. There is a lovely deck to relax and enjoy views of the sailboats. Rooms are updated and immaculate. A little small but cozy! Large picture window and nice little black benches right outside each room. Hotel was decked out for Nights of Lights so very romantic. Our 13 yr old min-pin was welcome which was a huge bonus!!! We rented a dog stroller in Faux Paws right around the corner, so he enjoyed the beauty of this charming town. Old town NEVER gets old!!!!

"hanky panky, stinky, lies"
U6600EPheatherm, 19 Novembre 2017

Hotel had a bad musty odor probably from hurricaine flooding but not sure they did anything to rectify. Staff greeted me dishoveld and grinning as if caught doing something they knew they shouldn't have been doing on company time. This was approximately 7:30pm. Did not get the room requested when called to make reservation. Told I could have a similar one for a much higher price at check in.

"Great Location with Great View"
sanbax, 19 Novembre 2017

The location of this motel was excellent. Our room was nice and very clean. We were fortunate to have a 1st floor room so the fact that there was no elevator did not concern us. Very small bathroom but clean and generous with towels etc. The staff was very nice and helpful. Parking is at a premium but we were able to park right in front of our door. Our room was very quite and no problems with noise.

"Great place to stay."
Patrick K, 09 Novembre 2017

Nice room with fridge, microwave, etc. One of the nicest places to stash in St. Augustine. Great view of the Bay with a second floor roofed sitting area. Free coffee and bottled water all day. Does not serve breakfast.

"Ghost hunting in St Augustine"
michaelmU8283HN, 05 Novembre 2017

We spent a long weekend before Halloween at the Best Western Bayside. The location was perfect for getting around the old part of town. The old fort was across the street, we had a wonderful view from the upstairs porch and it was very close to the action. The bed was wonderful and very peaceful. We slept very soundly and secure. Definitely the best hotel for the area. It will be our place to stay on the next trip there.

"Unusual occurrence"
Marie R, 31 Octobre 2017

No elevator for second story rooms, bad if luggage is heavy to carry. No response to guest injury. Rooms clean, close to waterfront, close to excellent restaurants, and if ice cream is a favorite, close to a great ice cream shop.

"Not willing to help"
Tracie T, 29 Octobre 2017

I booked a room here for 2 nights, very excited because of the location in the city. I needed to push back my trip by one day, and they would not work with me on it at all. It was not a busy time of year, and I inquired as to if they were fully booked. They were not. They would not reschedule, and they would not refund my deposit, and in fact charged me the full amount. We did not end up staying there, and because of this issue will not in the future. Be weary they just want your money.

"Pleasure Trip"
246aliceo, 28 Octobre 2017

We were visiting our daughter and she suggested to us to go the St. Augustine. We enjoyed the visit very much. Especially the carriage ride around town. !! Very informative.! The hotel we stayed at was on the bay and very nice. Close to the sites and restaurants!!

"Love this place."
Bdopey2000, 26 Octobre 2017

Only reason it didn't get a 5 start rating from me is that the rooms are very tiny. We were just 2 people in a king room and there was very little walking space and the bathroom was so small. HOWEVER, it was clean and the location is great. Short walk to everything in the Downtown area, including the fort. Would highly recommend. I will stay here every time I visit.

"Wonderfully clean and the perfect location."
Marcus C, 21 Octobre 2017

Delightful! My gratitude goes to the attention that was paid to every detail. While the room was small, it was still thoughtfully packed with every amenity. Everything was new and working. The decor was updated and fresh. The room was very clean. The bed felt brand new. It was wonderful to find no carpet (all hotels should remove their carpet.) And of course, the perfect location. We will definitely be back!

"2nught stay while traveling with husband."
susansZ123FW, 16 Octobre 2017

The location was fantastic. The exterior appearance excellent. We loved the second floor porch overlooking the water. Problems: 1st floor room was musty, couldn't use the closet, the floor was dirty, towels were not replaced that were put on the floor and were not informed that there would be loud music directly behind our room that kept me awake until 2am! We are in our 70's and retire for the evening at 11pm. My husband takes his hearing aids out and cannot hear anything including a ringing telephone or smoke alarm! Lucky him .... The loud music and disgusting language (yes could even hear their loud, yelling voices from the bathroom,

"Great location"
Brent H, 14 Octobre 2017

From the moment we arrived until we left the service was exceptional, handy to everything, could not fault. Staff went out of way to assist with every enquiry, great place and awesome view from deck. Will be back again

"Good Compromise and Service."
plethera1, 08 Octobre 2017

My wife and I were married in St. Augustine and decided to take an overnight trip for our 11th anniversary. We wanted to stay on Saturday night in close proximity to bars/restaurants. Hotels in this area are drastically more expensive on Saturday night not unlike most areas. After looking at a few other hotels in the area that would likely have been a bit nicer we decided to try out the Bayfront as we didn't expect to be in the room very much and the room was about $100/night cheaper. Hotels in an area like this are a bit tricky to review because you can't compare the hotels to your previous experiences due to the age of the buildings in this area and the difficulty these hotels have modernizing these buildings. We've stayed a couple places in St. Augustine and all have similar challenges. This hotel is a motel so the room doors face the outside. With that said, the area doesn't feel dangerous so having the door on the outside didn't seem to be an issue for us. Parking is a little odd but seemed to work. There aren't enough spots for all the rooms so they park cars in the middle behind one another. There is a hotel employee who was helpful indicating where to park, etc. This may get a bit more difficult in more busy times of the year as it didn't seem crazy busy this weekend. The room is a little small which is expected in historic St. Augustine but has everything you need. There is a small closet to hold some hung clothes and 3 medium sized drawers to hold clothes. This wasn't an issue for our small trip but may be a little more of an issue if someone who stays longer and doesn't want to live out of luggage. The smallness is really only a problem for a couple in the bathroom area. The bathroom is basically a half bath size with a tacked on shower. The shower is smaller than a cruise ship shower but did it's job for what we needed. An iron and hair dryer are provided for convenience. Location of this motel is great. It's a short < 5 min walk to the main areas of historic St. Augustine like St. George street. This made going out for dinner and shopping the next day so much easier as you don't have to try to find parking for the day/night. We didn't have any issues but the staff was always friendly when dealing with them. They also allowed us to leave our car on our check-out day so we can do some last minute shopping. Overall, I'd recommend using this motel if you are just looking for a good home base while enjoying it's great location to check out sites/shops/restaurants and bars in the area. If you need a more romantic setting for your trip then I'd probably spend the extra money on some of the other hotels in the area which have a better ambiance.

"Beautiful View"
MaggieandCody, 02 Octobre 2017

We stayed there in September. I read many reviews and we decided to give it a try. The location is amazing the views beautiful you can walk to almost everything and are right in the historic district. The room is a little older but has some updates and very clean which is very important to me. My only complaint is the pillows were so hard and mattress wasn't the most comfortable. But the breakfast is amazing. Not like your typical hotel breakfast. And the staff is very friendly. We liked it so much we are going back the end of November and we are bringing a bunch of our friends. So that says a lot.

"Our hotel stay made the day"
busyvacationer, 02 Octobre 2017

Let me start by saying this was an impromptu short birthday get away trip. A trip that my boyfriend,and myself both forgot to check the weather prior to taking off. The amazing customer service from Arryne & the specific room we were given made all the difference in the world! Our room was bayview, with the large outside covered lounge/smoking area just outside of our room! Nice clean room, comfy bed, and again customer service that you can't beat! We will be returning in the near future!

"Another Great Stay!!"
Sydsyl, 16 Septembre 2017

Stopped in for 1 night on the way to Miami but as always it was another great stay at a wonderful property. Right after Hurricane Irma and a lot of the surrounding shops were closed but this is truly a great place to stay if coming to St. Augustine

"Great people-hurricane Irma heroes "
KPBlack, 14 Septembre 2017

After a long trafficky drive from south Florida fleeing Irma, they took my family and two large dogs in without question and helped us in a tough situation. Great staff. Great location. The river across the roadway is a nice area to walk the pets. The restaurant right beside the hotel is awesome!

"Lovely property, great desk staff, super location"
travelwmn, 07 Septembre 2017

Waterfront, pet friendly, and Arryn at the front desk was awesome. Running from Hurricane Irma, I ran into car problems and this was an unexpected stop, but since I had always wanted to stay in St Augustine, I had my opportunity, and ended up being the best lemonade when I was being dealt lots of lemons that day. Clean rooms, awesome waterfront downtown location, was able to walk the dog a few doors down for a well needed cocktail :-) As pet friendly as it is, I don't think it had a blade of grass, but the promenade along the water was just across the street. Shower in my room was a bit tiny, particularly for a large person, which I am not, so it was just fine for me. As much as I had always wanted to stay at a B&B there, this visit was so wonderful, I'm thinking I will have to return since they impressed me so much.

"A Great Place to Spend your Birthday."
Bonnie R, 07 Septembre 2017

We found this hotel to be very comfortable. We were able to relax and enjoy our two day stay. The employees were all very courteous, the room was very nice and very comfortable. Did not get to sample their nice swimming pool, too many things to see in town. Employees were quick to give us discounts to many of the places in town.

"St Augustine"
Surfside1, 06 Septembre 2017

Nice hotel very convenient to almost all attractions and restaurants We were there for 2days and didn't have to use our car Can ride the trolley Nice view of the bay Distillery tour was fun There is really a lot to do in St Augustine

"Horribly renovated rooms"
U6141XPandyr, 05 Septembre 2017

The bathrooms do not have ventilations systems, the AC unit had bugs on it, and the late-night staff was rude and unhelpful when all we asked was where the ice machine was located. Definitely wouldn't recommend this hotel.

"So much noise!!"
Susan P, 04 Septembre 2017

We visited for 2 nights (Saturday and Sunday) over Labor Day weekend. While the location is certainly convenient (right on the waterfront downtown) that means that you get all of the street noise through the poorly insulated windows, and there were 3 rooms of people partying on the balcony in front of our room until 4 a.m. I wonder if there is any security at the hotel! The bathroom is extremely tight, and there is not even a table next to the easy chair by the window. All this for $389 on Saturday night - $269 on Sunday night. Oh, and the beds are extremely firm.

"Executive housekeeper was awsome"
nancydiorjewery, 02 Septembre 2017

We stayed there last month on vacation in room 112 the room was so clean and nice that floors shined the cleanest floors I ever seen in a hotel , we arrive and the guy parked our truck a very friendly nice guy help us with our bags to our room, we where close to everything grate location for walking , We went out that night and when we came back our little dog was sick and messed all over the room the next morning, she was still sick thought we where going to have check out and head home, I seen the executive housekeeper Dixie and ask her if we could have our floors mopped because the our dog was sick she came right back her self and cleaned and mopped our room and gave us extra rags I told her we might check out the next day because our dog was sick and we didn't want to leave her alone and we had plans for the day but didn't want to leave the dog, she told us to go on she would check on our dog every hour and if she got sick she would clean it up ,She took good care of our dog so our vacation wasn't ruin , the next day our dog was better and we stayed the week the best place I've ever stayed the staff was all so good to us we will defiantly be stay here every vacation,

"August trip"
927deannan, 31 Août 2017

Hotel rooms were very small however they were clean and the service was great:-). Location is spectacular and very close to most amenities, especially restaurants and shopping. Front desk ladies were very helpful and went out of their way to help!

"all was well"
Templedance, 31 Août 2017

we enjoyed our one night stay. there were no issues.. bed was comfortable.. conveniently located for the fort, the old town, and restaurants. I found the staff pleasant. We would stop over again and recommend this lodging.

"Such a peaceful weekend"
Rorey G, 28 Août 2017

Stopped over in St. Augustine for a quick weekend. This hotel is in the perfect spot to walk everywhere you need to go or there is a trolley stop right out front. The pool is refreshing. The rooms are clean. They have a second floor patio you can relax on an watch the bay. I saw dolphins the first morning I sat out there with my coffee.

"location great"
richardgF2622IM, 27 Août 2017

The location of Bayfront Best Western was excellent. We could easily walk to many great restaurants and shops. We were traveling with our small dog and the area was very pet friendly. We plan to return to Saint Augustine and Bayfront again to try out more of the fabulous restaurants and shops and the historic attractions we did not have time to visit this time round

"Vacation trip to view eclipse totality"
TommyScott, 25 Août 2017

We were on trip to South Carolina to meet up with son and view totality of solar eclipse. We stayed in Best Western hotels as we crossed several states. This hotel was chosen for its proximity to the historic district and views of the bay. We were greatly surprised and pleased to be upgraded to a deluxe suite with direct view of the bay across the street. Everybody was very helpful and courteous. We wil definitely stay here again and reccommend it highly.

"Great hotel"
joannar130, 22 Août 2017

Very satisfied.. close to everything. I walked everywhere. Trolley Tour was great. Was a little overwhelmed at the history of the city. Would go back and I can because I live pretty close. Orlando!!!! Staff was accommodating. I loved the pool area. My biggest complaint is that I don't have 200 more words to write. So I will just say hello and good night, but I can't because I still don't have 200, so have a great day...

"Love Best Western Bayfront, St. Augustine, FL"
Edward W, 20 Août 2017

This is easily the best and most convenient hotel to stay at for visiting St. Augustine. Walk right into the Old City from the hotel. Rooms are spotless, comfortable, and reasonable. Parking, which is a major hassle in St. Augustine, is great at this hotel. We stay there every time we visit St. Augustine.

"Great Location"
475pattyw, 14 Août 2017

This hotel is smack-dab in the center of everything in downtown St. Augustine. Walking distance to Ripley's, Trolley Tours, St. George Street, etc... Great restaurants close by. The bathroom is itty-bitty and there were some cosmetic blemishes, but the room was CLEAN and that's what's important to me. Because you are downtown, the Trolley bells ring starting at about 8:00am so if you want to sleep in, probably not going to happen. The pool is small so if that's important (it wasn't for us) this may not be for you. We enjoyed our stay and would stay there again!

"Excellent stay"
Hasoona H, 14 Août 2017

Waterfront hotel with everything in St. Augustine within walking distance. Clean, comfortable, and quaint. There is ample parking and a nice swimming room. The blinds keep out all of the light, which was an issue at my last hotel. The staff was very friendly.

"right location if you want to be in the midst of historical St Augustine"
Kerryamick, 03 Août 2017

great location, we walked everywhere easily. The hotel was clean, well cared for, and the staff was very nice and helpful. We were right across from the Fort, and right near all the places we wanted to eat, shop and explore. We will be using this hotel again in the future.

"So so...."
bklelux, 01 Août 2017

Location is great. Almost no parking. Hotel needs a broom. Hardwood floors were dusty/dirty. Bathroom old, needs updating (grout dirty).Pool small, no where to sit. Breakfast nonexistent(great place next door).

"perfect for old St. Augustine"
vickig707, 31 Juillet 2017

the hotel is within walking distance to everything. The staff very helpful. The rooms nice, liked the hardwood floors.The view amazing. perfect location and price! great spot to look at the water and fort.

"Not pet friendly"
Karen D, 30 Juillet 2017

There is not onsite pet relief area. Had to walk dog across a very busy 4 lane road. It was stressful and dangerous for both us and our dog. This hotel charges for dogs but no "bathroom" for them! Would not recommend for anyone traveling with a dog.

"Location is Perfect"
nayspay, 29 Juillet 2017

This Best Western isn't as nice as other Best Westerns I have stayed in, but it has been remolded and to be at the location it is at cannot be beat. Housekeeping also wasn't as through as other Best Westerns, but in their defense they have a lot of rooms to clean. Besides we didn't stay there much anyway. The bed was the most comfortable bed we have ever slept on, including the one at our own home. The front desk people were very friendly and helped with anything we needed. Coffee is available 24 hours a day and it is fantastic. Loved the Bay being right across the street and watching the sunrise every morning. I also had a problem with my payment, but Sean talked to me several times and was so kind and courteous each time and it was straightened out. Also, I really can't understand why you have to pay $10.00 a day to park. The only time anyone helped us find a place was the first day. You are pretty much on your own, and for not having breakfast I feel they should definitely not charge you that much to just park there. I would definitely stay here again. You just cannot find a better place to stay if you want to be in the middle of town. It is about 11 minutes from St Augustine Beach also which is a plus.

"Best Western Bayfront St. Augustine"
edwing317, 24 Juillet 2017

Hotel is clean, quiet, and is walking distance to the historic district, waterfront and restaurants. Website mentions a $10 parking fee, but fails to mention that it's for every night you park your car.

"Wonderful stay as usual!"
Medic2430, 21 Juillet 2017

Love this little motel, most convenient spot in town. Park here and walk almost everywhere. Julia at the front desk is most helpful and friendly. We especially like staying here because it is dog friendly.

"Bring you8r dog"
Karin N, 19 Juillet 2017

This place has been remodeled and is great. Park your car and walk the rest of your stay. Everything historical is close by, as well as very good restaurants. Dogs are welcome! The personnel are very attentive and very helpful.

"You will LOVE it!"
cmrlovestotravel, 16 Juillet 2017

I needed a place to stay for a few nights until I closed on my condo here in St. Augustine.' i loved it at the Best Western Bayfront. You're right in the middle of everything... including restaurants... and right across from the water. There's a lovely covered porch where you can drop by with a drink or a snack. I met several great people on that porch. And the view from the porch of the Bridge of Lions after sunset is beautiful! I highly recommend this 'inn'.

"Great location!"
susanmR2784PE, 16 Juillet 2017

Really loved the location. Was happy to have a close place to park that seemed secure & right by our room. The pool looked good although we didn't go in. This hotel is right across the street from the bay & the fort!

"Location Location Location"
BanyanRanchStudios, 13 Juillet 2017

We've stayed at this hotel many times, primarily for the location, bayfront, easy walking to a variety of areas, restaurants, shops, a walk along the bayfront/Bridge of Lions section, The Fort, other historic areas/shopping/eateries and more; head northerly to quaint neighborhoods--fun to walk through, enjoy the architecture and detail. If tours are your thing, loads of options and easy to coordinate. Horse-drawn carriage rides directly across from the hotel. The rooms are average; the room above the office offers a large bayfront window/view, though patron seating area is just outside the door and can be noisy at times; the bath in this room is small--overall, that room should be completely renovated in consideration of their fee for it (bayfront). The entire hotel could use even a better upgrade than the one they have attempted recently. Worth a stay, the location is so convenient to loads of activities.

"Perfect Location"
pattifefe, 06 Juillet 2017

We have been to St. Augustine in the past but staying here made all the difference. It was close to everything, shopping, restaurants. The view of the waterfront from the deck was impressive and so relaxing. Rooms were clean and the staff was extremely friendly and helpful with tips on where to go. Complimentary continental breakfast would be a plus.

"Great View, Great Location"
BGEmakethree, 04 Juillet 2017

We have been visiting St Augustine at least one a year since 1980. During that time, we have stayed everywhere from "Just off the interstate" to the Beach, to the middle of downtown. This is one of the better places to stay when visiting the City. It is within easy walking distance of all downtown attractions and has a view of the Matanzas River that is breathtaking. The property itself has been there a long time but has been updated to have all modern amenities. The room and all common areas were clean and kept in good order. Staff members were friendly and went out of their way to help in every way possible. ***So Why Only 3 Stars?*** The hidden $10 a day parking fee. When reserving through the Best Western website, this is not included in the quoted price. It is not until you check out that you will find this charge. I know the "extra charges may apply" disclaimer is on the reservation, but this is the first time I have stayed at a hotel and where the parking fee was not disclosed at check in or clearly stated on the property's local website.

"Great location"
Frederick B, 30 Juin 2017

Located right across the street from the waterfront and right in the middle of the action. Rooms were clean and neat. St Augustine is a great destination and this property puts you right downtown. Immediate access to restaurants and bars on the main drag.

"Very retro motor court, BEST location, well maintained"
PedroSpiller, 28 Juin 2017

Directly on St Augustine waterfront. Don't be put off by the old style motor court layout. Rooms are kept up to date, clean, good wifi. And you are within yards of amazing history and superb dining in the Ancient City. Breakfast not included, 10% discount, but it is EXCELLENT, home cooked, graciously served, and a very good value. Best view is from the two rooms directly above the office, unequaled by any other St Augustine hotel.

"Disappointed in the room and cleanliness based on a room rate including taxes of $164.65"
LTJoseph701, 27 Juin 2017

I stayed at the Best Western on June 20, 2017 and found the room was not what was depicted on the web. First impressions were bad as I noted trash and cigarettes on the stairwells (have photos). The room was fairly small, had fairly old furniture and bedding, plus the air conditioner was located next to the bathroom in a position that was not conducive to allow cool air to flow into the room where you sleep. During the heat of the day I was unable to cool the room down to a comfortable level. I found dirt and hairs on top of the air conditioner ledge (have photos). I mentioned my concerns to the manager and he did offer us an option to cancel without penalty. I was unable to get a room at the Casa Monoca (five star hotel) with two queen beds so we stayed at the Best Western. The manager was pleasant but the room was not worth $164.65 as I have stayed at hotels off the interstate for $60.00 that were clean and modern. Restaurant next door called Mary's Harbor was excellent for breakfast and horse buggy rides were great, ask for the horse called Toby as the driver was excellent. I will say the pool was well maintained and there were plenty of towels available.

"Great Location but Uncomfortable Beds"
879evay, 27 Juin 2017

The location is great! Close to shops, fort and the bay is right across the street. My husband and I prefer a firm mattress and these were very spongy/soft which was very uncomfortable. They do charge a $10 parking fee to park in their lot. We didn't find out about that until a charge showed up on our credit card afterwards so I called to find out what it was for. As much as you pay for the room I feel they shouldn't be charging extra for parking. Like I said location was great but I don't think we will stay there again.

"Centrally located with lovely water view!"
Laura K, 21 Juin 2017

Had a very nice stay at this hotel at the beginning of May. Staff was very accommodating throughout our stay. Property was sold out, parking was tight, but the staff was always on hand when you pulled in to direct you to a parking spot. Location was great and within walking distance to all of the shops and dining in the historic district. Would definitely stay here again. We had the room next to the room over the office and there is a large and comfy deck that is accessible to all of the guests, and even so, it was mainly a quiet place to sit back and relax and have a coffee or a cocktail.

"Visiting boyfriend"
677sheilag, 19 Juin 2017

Great place to stay. GREAT LOCATION So pretty watching boats. Walking distance to so much. Wonderful restaurant close by named Harry's. Horse and buggy rides are right in front of hotel. Marine is just right down the street. Make sure and go on the Freedom. We so enjoyed it.

"Great Location!"
874kaylac, 19 Juin 2017

This hotel is a good value, especially for the location. Parts of the room could be a little cleaner, more specifically the floor. However, the bed was very comfortable and this hotel is close to everything! Park your car and walk to shops, restaurants, etc..

"Very disappointing, horrible experience!"
Lesley P, 14 Juin 2017

We ended up only staying on night, there was a rude,drunk who got in my face and tried to get confrontational wit me in front of my kids. He was a man by the way and I'm a 4" 11'women. I called the front desk and they offered NO solution, and since I was threatened with bodily injury over a parking space, I left the following morning. The front office should've done something. The night shift clerk offered no resolution or apology and the day shift clerk laughed about it. Very disappointing.

"Silver Linings"
H H, 12 Juin 2017

Our stay this time at the Best Western Bayfront did not disappoint one bit. Great friendly service, always accommodating & anticipating guests needs. The upper deck over the office check in area is a lovely place to sit and watch the sun go down while sipping on your favorite beverage enjoying the company of new found friends.

"Not a hotel but a motel."
O4777TQrichardl, 07 Juin 2017

Good location. Pricey for size of room, pool and parking. Beds made but linen not changed until asked. Floors not cleaned swept or mopped. Parking area very small difficult at times to maneuver around. Noticed pool filter not working and usually ran out of towels. Not much room around pool area for sun bathing or walking.

"We only stay at this hotel in St Augustine"
230bgp, 06 Juin 2017

It is a great hotel with a very friendly staff. Close to everything in the downtown area. Make sure that you stop by the Trade Winds and check out the band Those Guys when they are playing and tell them Tom and BG sent you.

"Comfortable stay"
Mark M, 06 Juin 2017

This Best Western is very conveniently located in the heart of St. Augustine's historic district. It is an older property so it doesn't offer a lot of frills and the rooms are small, but generally clean and well maintained. Easy access to all attractions, shopping, and food. Nice view of the bay. Can be a little noisy at night, with a bar immediately behind, but not too disturbing. Staff was very courteous and helpful. Good value overall.

"Don't stay if you want to sleep..."
Ged T, 27 Mai 2017

I'm currently here - it's almost 1am and the bar/club next door is so loud that none of our family is able to sleep. I went down to the lobby to see if they can move us, but unfortunately they are full. They have promised to move us to a quieter room in the morning....let's see. It's honestly probably the worst hotel room I have ever stayed in when it comes to noise. It's absolutely horrific. On the plus side, it's very pet friendly which is great, though since even our dog can't sleep it's not as great as we had hoped! Location is good and the room is ok. But the NOISE. If you like sleep -- avoid.

"With Dog"
OK2SWFL2CHI, 26 Mai 2017

We loved this motel! Completely remodeled! Perfect for a dog since we were on the ground floor. The location was in the middle of everything so we pushed our senior dog around in the stroller and see the sights.

"Pros and Cons"
bbh9072016, 24 Mai 2017

This is an older hotel,but it has been maintained pretty well.The room was small with a very small bathroom,the door hit the bathtub when opened.The exterior door opens on the outside and it really didn't seem to fit very well,but it locked okay.There's no free breakfast like most BWs have and they also charge $10 a day for parking.The location is good,within walking distance of lots of shops and restaurants.

"Best Western Bayfront"
shl1958, 22 Mai 2017

The Best Western Bayfront offers close proximity to the Spanish Quarter of St. Augustine and has wonderful views of the fort and waterfront. I have been staying at this Best Western randomly for business and pleasure for the past 4 years. (probably about 50 nights) I have seen the nice improvements being done to the rooms. Although some of the rooms are on the small side, they are very clean and offer large screen LED televisions. I really enjoy leaving this hotel and just walking throughout St. Augustine. All making this location desirable for business travel as well as families/couples. The staff is very friendly and accommodating.

"Great location"
Ana T, 22 Mai 2017

The only issue I had was the bathroom had mild and mildew in and around the shower. The bed was on the harder side. But the location was great and the service was excellent. The room is on the smaller size but it has everything you need.

"Perfect spot!"
DJH315, 22 Mai 2017

The hotel is located within walking distance to so much, it was the perfect choice! We arrived early and were able to check in and leave the car until it was time to leave. The front desk made us feel very welcome and our hotel neighbors were friendly. Quiet sleeping and clean room. Lack of breakfast isn't a problem as there are many choices nearby. We did find an extra charge on our credit card upon returning and didn't get an emailed invoice like requested instead of a printout, but I'm sure that will be resolved if our interaction there was any indication of how professional they are.

"Great couple of days"
Sharkey711, 13 Mai 2017

Great location for walking around Historical St Augustine. We parked the car at the hotel, there was a parking fee, but them didn't have to use it again during the two days we stayed there. Room were modern, clean and comfortable, a little on the cosy side but big enough for what we wanted. Walking distance to the Castillo de San Marcos and town and then rode the trolley tour bus to get around, purchased the tickets from the hotel. No restaurant how the hotel reception had coffee/tea machine available as well as these in the room. Ate at Mary's Harbor View Cafe for breakfast, which was great and also rec'd 10% by showing the room key to Best Western. Would recommend the hotel.

"great view and good deal"
603audieb, 10 Mai 2017

I was referred by a worker about this place what a good tip. I stayed in Room 201. the balcony just out my door and a great view. The hotel manager was a great help with local attractions. THANK YOU TREY, We will be back soon. Thank Arlly and Briar for tips about parking

"Shower too small."
Randall S, 07 Mai 2017

Shower is small and shower head is meant for a larger shower so if you are under 6'5 or so you will be sprayed in the face your entire shower. They should definitely make a change. Otherwise comfy stay

"Great - Great - Average"
GD R, 07 Mai 2017

Great location, great customer service, but average accommodations at best. Located along the bay and next to the Spanish section makes for a great location; the 2nd story deck overlooking the bay is a great place to hang out for morning coffee or an evening snack. The hotel rooms themselves are really showing their age. That, combined with not providing any type of continental breakfast (they do offer a 10% discount at the restaurant next door), gives them an overall rating of average.

"Extended Weekend Getaway"
MTraveler43, 06 Mai 2017

The reason for 4 stars it the location. This is centrally located in St Augustine and you can pretty much walk to all old town attractions. We could see the river from our room and that was a plus. The room was clean the bed was comfortable and in general it was what we expect from Best Western. This motel also offered a viewing deck facing the river. The down side was the very narrow stairs leading to the 2nd floor and the parking lot that was a bit of a zoo and cost $10 daily. The room attendant was a bit lax and we had to go the office three times to get toilet tissue, facial tissue and coffee cups.The office offered free coffee that was far superior to the little "make it yourself" packets in the rooms. In general would recommend this motel due to the excellent location.

"Cozy, Perfect & PET FRIENDLY"
IronRidersOutpost, 05 Mai 2017

This Best Western is perfect in all ways. Great upper deck patio, rooms are updated and very clean. They have someone who will help you park your vehicle if needed. Staff is nothing but perfect and will go out of there way to accommodate you. The location is right in town and walking distance to just about anywhere! VERY PET FRIENDLY!!! I highly recommend this as a must stay at hotel. The view is breathtaking.

"Location location location"
HelenLytham, 04 Mai 2017

We booked this last minute on a bargain rate and were not disappointed. As other reviewers note the rooms are small - and dark but that's about the only negative. Staff on reception are first rate - and issue with cleaning our room was dealt with efficiently and appropriately. Disappointing that there wS no breakfast (not cheap in the town) Wifi is free and strong. The comfort of the room and it's location in town makes this a really good place to stay. Note - on arriving from the South you have to pass the hotel and then turn left up a back street to get back to the road into the car park.

"Best location in downtown St Augustine"
dianepK6030UN, 04 Mai 2017

Beautiful views. Walking distance to shopping, attractions and dinning. Professional, courteous staff. Rooms were comfortable and nicely decorated. Fridge and microwave provided. Outside pool and pool deck clean and well maintained.

"Love the area and location."
Daniel E, 03 Mai 2017

This particular Best Western was almost directly across from the Old Fort and had a beautiful view of the matanzas bay and the Lions Bridge definitely would stay here again upon my return. the hotel staff is extremely accommodating the front desk staff made me feel at home the moment I walked in the door

"early departure"
michaelsR1641TK, 03 Mai 2017

We had to leave early due to my wife getting sick. We did not even get to stay the night and were not offered a discount or rebate or even a return visit. The location was amazing and we would have loved to experience all that this place had to offer but unfortunately we were not able to.

"Amazing location, staff & room!"
431mandig, 02 Mai 2017

We arrived in St. Augustine knowing nothing about the town - we were SO grateful to have randomly chosen this hotel, it was perfect! It is located on the water and right at the center of the city's best culture. The location truly could not be better! All of the staff were beyond friendly and helpful with dining suggestions tailored to our style, and providing tips to help us maximize our time exploring the city. We didn't spend much time in our room, but it was lovely!! Spacious, stylish, clean, comfy, and had all amenities you could possibly need. We would/will definitely stay here again!

"Great location with even better staff "
Jodi M, 27 Avril 2017

I started this review as 4 stars because the rooms really are outdated but it is the oldest city in the country so I suppose it goes with the theme. It is one of my best experiences traveling. We checked in and we were thrilled with the location. The room we were assigned was off to the side with no direct view of the bay so we were bummed about that. I decided it doesn't hurt to ask so even though we had checked in I went to the front desk and explained it was my daughters birthday and asked if we could possibly be moved. To my surprise born staff members jumped in and kept looking until they were able to move us. They really went above and beyond. The location is perfect. We parked our car when we arrive and walked everywhere. It's literally directly across the street from the old fort and right in the amazing walking district. They have this coffee bar in the lobby that I cannot say enough about. It was PHENOMENAL! I just kept going back and probably had 10 cups over the 2 days I was there. If you're going to St. Augustine and don't require a 5 star room this is the place to stay. We've stayed in 5 different hotels down there and I haven't reviewed any of the others because they just weren't noteworthy. Between the staff, the coffee bar, and the location this place cannot be beat. When we checked out on Sunday I asked if I could leave my car for a few hours fully expecting an apologetic no but again they were more than happy to accommodate. Thank you for a wonderful stay!

"Extremely Pleasant Experience"
Hannah B, 26 Avril 2017

Goodness where do I start? I called the last minute after deciding to surprise my wife for a night in St. Augustine, thinking since it was such sort notice they were going to give me a hassle... not one bit they told me they have a room available right away. upon arriving we were greeted with a smile and a "anything we can do to make your stay pleasant" attitude. they treated me like a VIP guest! after eating and sight seeing all the recommendations the staff gave us we had a fun filled/just what we needed night. we woke up a little later than usual so realizing I was going to miss check out time I called down to the lobby and the lovely hotel employee automatically heard the concern in my voice, replied with not a problem we moved it back to noon. Every question I had they had a answer or solution. The rooms were extremely clean. and the hotel grounds are kept up so nicely; at one point I almost felt as if I was at a resort! I can not thank To top it all off, the GENERAL manager called me and made sure my stay was going alright! I want to thank the Best Western Bayfront staff so much for making my night with my wife unforgettable! we will be back very soon to enjoy another night! thank you thank you!

"Great location and comfy bed!"
364laurync, 24 Avril 2017

My fiance and I stayed the weekend here and absolutely loved it. We wanted to stay another night if we could! We could walk right to shopping, bars, dining, and attractions like the Castillo San Marcos. The hotel itself is also a Trolley Stop for Old Town Trolley Tours which we got so we could hop on and off and see the city. We parked the car with ease and left it all weekend in the hotel parking lot until it was time to go. We enjoyed breakfast our last day at the small hotel diner which was cozy and local and delicious. Would absolutely recommend. The rooms were smaller than normal, but clean and comfortable and we really didn't spend much time in there anyway since there is so much to see and do. Water pressure was good and the microfridge was awesome!

"Reservations don't matter"
suzytu, 23 Avril 2017

I made reservations for a 1st floor room. We didn't want to lug our luggage to the 2nd floor. If we couldn't get a room on the 1st floor we would have stayed somewhere else. We got there at check in time. There was a man checking in. When it was our turn we were told the man in front of us got the last 1st floor room. He was a walk in and we had a reservation. The clerk could not understand why I was upset. Frankly she didn't care. We had help carrying our luggage. The room was sort of clean. The floor wasn't. The bed was very comfortable. The location great. But I would never stay again. What good is a reservation if it isn't honored. Employees weren't friendly. Never again!!

"Terrible Place to stay"
cindypG8288BS, 21 Avril 2017

We made the mistake of staying here for 4 nights instead of one of the other Best Westerns in town because of its location. We made reservations 6 months ago and nothing mentioned a fee for parking. It is $10 per day to park I a very tight lot. The bed was exceptionally hard. The A/C was very loud although not loud enough to drown out outside notices. Housekeeping was abysmal. I certainly will not stay here again.

"Hmmm Breakfast?"
T2016DQmiguelg, 19 Avril 2017

I had a good night in this Hotel, but lacks of a place to have some breakfast. Very close to the San Marcos fort and other good places walking distance. Room was great, pool was small but good enough for a good swim.

"Tiny but PERFECT!!!"
Hoochiesmama, 18 Avril 2017

Wow!!! Had read reviews previously that were not completely favourable......but, I have to tell you.....this was an amazing little hotel. On check in we were offered first or second floor.....(after hiking miles in Tennessee and driving 8.5 hrs---first floor sounded perfect). The room was CLEAN..the washroom was small, but more than efficient. The counter space around the sink was small....but there was an additional counter placed above. You have to keep in mind this is a very old hotel....that has been re-furbished. The bed was HUGE!!! Often times, I hang over the bottom edge of the bed.....I was able to lay flat, on my stomach, and not even reach the bottom. Best sleep we had had all week. Free internet is included. They do not have a breakfast as per-se.....but if you inquire at the front desk....they have "Grab and Go's". This is a danish, apple and water. There is also a hot chocolate/cappucino machine you can utilize as much as you would like. Each room is equipped with a microwave and small fridge. PROXIMITY.......you are in the heart of downtown St Augustine. It is perfect!!! You are just a short walk to all shops, restaurants and across the street from the bay and the fort. What an amazing location!!! My dtr and I would not hesitate to stay at this quaint little hotel again. Parking is additional.....$10/nt. But if you take into consideration...you are right at the hotel, city center....and all other parking can cost up to $15/day.

"St Augustine"
Carole H, 18 Avril 2017

Fabulous place for vacation. Absolutely love it! It's quite a Beautiful city. Like eating at Pizzaalley. Great shopping places and several things to see like the Fountain of Youth. Great beaches on of which we were able to drive on. I'm sure we only saw a small portion of the whole beautiful city.

"One of the best in town"
marieodare, 17 Avril 2017

very clean & very helpful ! I enjoy St. Augustine all the time this hotel is quiet and close to everything ! I will be back soon . The top floor has the best view ! Wish I could stay forever with them very laid back and helpful people

"St Augustine Trip"
welchcs, 16 Avril 2017

This hotel was fantastic. We were even so very lucky to get a room right next to the rooftop patio which was very convenient for sitting and relaxing after a long day walking downtown St Augustine. Thanks for a wonderful stay!

"Prime location with breathtaking views"
kayakdaddy, 13 Avril 2017

This quirky hotel pays for itself for proximity to the water and attractions. Park your car in their lot and don't touch it again until checkout. Literally 10 steps away from Old City. Pros: price, water views, location, clean, strong wifi, comfy beds and pillows, outstanding water pressure in shower, mini fridge and microwave, quality toiletries, deep outdoor pool, new TV and modern decor, strong AC Cons: odd parking lot that looks like the size of a backyard patio but it is well maintained, freezing pool(management should consider heating it or it is only usable in summer), no free breakfast, not handicap assessiblle, no elevator, very narrow stairway and bathrooms

"Vacation trip"
Gkeenum, 12 Avril 2017

This motel was located right on Ole Town and convenient to walk to everything downtown or buy a trolley ticket. View was fantastic looking out into the bay. Room was small, but is older, but had been updated. Only complaint was the parking fee for self park in a very crowded area.

"Consistently excellent"
Greatbodies, 09 Avril 2017

What a perfect location for the Bay and St. George St downtown area, and for a reasonable price! Now it's not 5 star hotel, but from the friendly service, excellent coffee machine in the lobby, I'm serious, great coffee and free, the to go bags in the office with water and apple and danish thing, the great AC units to the comfy beds, this place is worth the $215 or so per night. They have a parking attendant that will get you a spot, since parking is tough when a lot of people are there. It's right next to the fort. A tip, the breakfast place next to them is NOT good! Go to Athena Greek place, incredible breakfast! If you don't need a luxury hotel, this place is great! Again, the staff is awesome here every time I visit! Love the free bottles of water too! The tour trolleys pick up at the front too! They earn an excellent rating because of the price value, not the luxury.

"Great location, clean rooms and very friendly, helpful staff"
Steve D, 03 Avril 2017

The location is absolutely perfect, and the views from the communal sitting area are wonderful. While the room was on the basic side, it was clean and the bed was comfortable. They were very helpful when we checked in, and the whole experience was one I'll remember with great affection.

"Place is HORRIBLE Location is not everything"
altha2015, 29 Mars 2017

Location Location Location is not everything. The place is awful. Where should I start? Well lets start when you first sign in. Guest have to Pay for parking. The parking is tight. The disable parking is not even up to code. Next, lets go into the room, The door will not even close all the way, There is light from the outside coming in from around 1/4 of the door. There are adjoining doors to the next room, which I always hate. The curtain would not close the whole way for privacy wife fixed that. The refrigerator would not work, We had to call them to get it going. The TV would not work, had too call them to fix it. They left the entertainment center out I had to push it back in. The channels are awful so be sure to bring your media streaming device. There is only one chair to set in at the little desk so you have to go to the bathroom to sit on the toilet to put clothes on. They had a lamp in the corner of the room with wires and cords showing. The bath room was small. A person cannot even turn around in the shower. The shower curtain did not keep all the water in so be careful getting out the floor will be soak with water. I measured the shower it is about 20 inches wide. If you have to use the toilet, hope that you are a small person, if not good luck, The bed is hard as a rock. During the night you can hear everything that goes on outside, cars pulling up, doors slamming, The walls are so thin, you can hear the people in the next room having sex Nothing like being woke up at 7:00 am in the morning with the sound of the cleaning crew pushing the carts outside the door. If you are planing on going to the swimming pool. Do not, it is small, even the deck around it is small, The room cost around $170.00 plus parking, we checked other areas there is a bed and breakfast right beside it on the corner looked into that for our next trip it looks a lot better. There are a couple of other Best Westerns that are more modern and better for a lot cheaper.. Save your money for the tours and eating and stay in them. This place is a horrible it is still outdated

"Absolutely; Best Location In Town!!"
runner24, 28 Mars 2017

Third visit to this location and this is the second review. I can't express our satisfaction with the location of this property relative to all the best amenities that St Augustine has to offer. Park your vehicle and walk to all the best spots in town. If you want to travel further out to, say, the Distillery, the tour tram stops in front. The same applies to the horse and carriages, they also board in front. Walk to George Street or the Columbia: they're one block behind the motel. Shopping on George Street, one block behind. Walk to the fort? It's across the street. Who could ask for more. It is an older property? Yes, but well maintained. We love it and will return again. We recommend it to all our friends that travel to the city. Enjoy!

"Beauitful view."
Phaedra F, 26 Novembre 2016

Two thumbs up! Walking distance to the fort, water views from the big balcony, really convenient. You can't go wrong with this place. Room was comfortable, parking is tight but they help you when parking and you can leave your car there and catch the trolley right outside.

"Terrific Service and Personnel"
DOLORES A, 24 Novembre 2016

We stayed at the Bayfront only three weeks after hurricane Matthew and found it to be in excellent condition. Location is a big plus for this hotel. Most importantly the people who work here are excellent ambassadors for their employer. Ms. Julie Johnson the front desk day manager was exceptional. She was attentive to our needs and desires. I observed her patience with other hotel guests when they were concerned about local weather conditions which obviously she or the hotel did not control. Ms Johnson was also extremely knowledgeable. She was an excellent source of information for what to do and where to go.

"It's all about location"
scifu12, 23 Novembre 2016

The hotel was older and the room small but that is expected when you visit one of the oldest cities in the US. The room was clean and comfortable. Parking was limited but a staff member came out and helped me out with finding a spot and directing me so that was very helpful. The location was great. Right in the middle of everything. Walking distance to all the downtown areas. As I mentioned the staff members were very accommodating and very helpful going out of their way to help me. Awesome staff! I would go back for a quick stay/short weekend. Anything longer and i would need a bit more room.

"Overnight stay"
User, 23 Novembre 2016

The hotel is very nice and clean. I only wish they offered a continental breakfast. But other than that I would highly recommend it. The staff was very nice. I didn't have a reservation but we were still able to get a room.

"Great Location and Great Staff!"
cld43, 21 Novembre 2016

This Best Western was recommended to us by a staff member of a B n B in town. I'm so glad we took her recommendation. It was clean, neat and the view was amazing. Tre the manager and Samantha went above and beyond. They were professional and knowledgeable of the town and helpful with internet and any other questions we may have had about the room or the town St. Augustine. We only stayed one night but by the time we left I felt as though I had two new friends in St. Augustine! You guys were great and thanks so much for making our short stay such a wonderful experience!!! Wish I had more experiences like this one.

"Wonderful staff and great place!"
Myakkamom, 14 Novembre 2016

We went for a quick weekend getaway with no reservation and they were able to accommodate us. This was awesome considering they were hosting 2 wedding parties that weekend. They gave us the bay front room. It was beautiful and clean. Great location. I parked and we never had to drive the rest of our time there. The staff there (especially Aaron) were so helpful and nice! We will definitely be back :)

"great stay"
cisc01234, 13 Novembre 2016

clean rooms and friendly staff Julia was very kind and prompt with her service in helping us find great places to eat and getting around St Augustine. The outdoor balcony was small but there were small bench seats just outside the room. The location easily accessible to old town. We will be planning another trip there!

"Second visit"
KathyPortsmouth_RI, 03 Novembre 2016

This was the second time we stayed at this Best Western. Love the location and convenient parking, but we found we could not enjoy the outdoor space. The pool and the out door balcony overlooking the fort and the harbor are lovely, but we were not able to enjoy either of these areas because of ever present cigarette smokers. My husband is allergic to cigarette smoke. Every time he tried to spend some time outdoors, he had to return to our room. We will not be staying there again.

"Nice Room in a Great Location"
Travelscribe, 01 Novembre 2016

This is an average hotel, for the most part, but its location elevates it a bit. It's only a few blocks away from Old Town, shops & restaurants, with a great view of the bay. There's an upper level deck where you can hang out and have a snack or a drink. The pool is kind of shoe-horned into a corner but it's good enough. Parking is extremely tight and they're now charging extra to park on site. Our second floor room was large enough and clean; a/c worked fine. The people manning the desk were courteous and helpful. Hurricane Matthew might have done some damage to the first floor rooms since much of St. Augustine was under two feet of water so I'd inquire about that if you're planning on visiting.

"$40.00 a night hotel"
Bill A, 27 Octobre 2016

Total disappointment, when I called to make my reservation I asked if the room had a bay view I was all the rooms have a bay view but not all are bay front. When we arrived and went to the room there was no bay view, we where facing the parking lot. The bathroom was tiny, you had to go in move to the side so you could close the door. When I went to complain to the manager about the view he told if I go into the parking lot I would be able to see the bay and that is a bay view. I told I can't see the bay from my room like I was told he said that was the best he could for me. When he left a very nice helpful worker took me and showed me room upstairs that had a view. The stay was one big let down. The shower water smelled like rotten eggs and when you wiped yourself off there was a brown rust residue on your skin and the room smelled like rotten eggs for an hour after your shower. I would not recommend this hotel to a dog. This hotel is worth maybe $40.00 a night, and that might be too much. Do yourself a favor and do not stay here.

"Great Place To Stay"
Downsouth56, 25 Octobre 2016

Staying at the Bayfront Inn in St. Augustine is a very convenient thing to do. It's in the middle of all things 'touristy'. Even though it's at ground zero/tourist central, the room was quiet. It was clean too. No problems in that area. Aaron, the front desk clerk was very helpful and pleasant. We would certainly stay there again.

"Poor Experience as Best Western by the Bay, St. Augustine"
Emily M, 21 Octobre 2016

Construction going on on the first floor, lots of dirt, lots of trucks, nose level during the day above acceptable, noise level at night above acceptable coming from Bar in the back playing extremely loud music. No breakfast, check-in staff very unfriendly and moody. Room was clean and housekeeping staff was pleasant - not a good value, not a good experience.

"Great Location"
Christopher C, 17 Octobre 2016

Stayed in this hotel on the first floor in August 2016. Great location, you can walk to just about every attraction. They had a small pool, but it is a decent enough size for a quick cool off. Parking was $10 a day, but worth it as parking in St. Augustine can be difficult. The front desk staff was very nice and helpful with giving information about the area.

"Super clean. Friendly Staff!"
Lori H, 16 Octobre 2016

The rooms were really nice and clean. The staff went over and above with every request. Nico the parking attendant really knows what he's doing! He got every car in that small lot without having anyone blocked in.

"Exceptional Service"
kimmcabral, 09 Octobre 2016

My friend and I arrived on Wednesday, October 5th at 10 a.m. Tyler was nice enough to let us check in and park at that time. The location was excellent, the room clean and well-appointed. After seeing the sights for a couple hours, the weather worsened and we decided it would be wise to leave ahead of Hurricane Matthew's arrival. I called Tyler and asked him if we could have a partial refund. He refunded our complete purchase price promptly and let us leave our car in the parking lot until we could connect with the rest of our party. We will definitely stay here on our next visit! Thank you for your kindness and understanding, Tyler

"Happy Place"
vbomber68, 08 Octobre 2016

I have always loved Saint Augustine. Recently started staying here to be closer to Old Town. Lovely accommodations and great view from bay facing window. What really sold me on this place though was the staff. Julia in particular bent over backwards to make sure we had everything we needed, from tickets to dinner recommendations. I highly recommend seeing Julia and staying at Best Western Bayfront.

"trip east"
Tim P, 08 Octobre 2016

Paid for a view got a small one not happy paid more for a view would not pay extra again .Staff good and helpful ,room clean but noisy will stay in the back next time brown paper sack breakfast ,nice breakfast coupon next door Nice location close to history

"Close, clean, very helpful!"
Barbara V, 03 Octobre 2016

Close, clean newly renovated room, and check in staff was very helpful and happy. There is parking right in front of your room for an extra $10.00 That's a bargain in St Augustine where parking is hard to find and expensive. This hotel is right on the main street and next to the old town. It is located across the street from the fortress and the Old City Trolley stops right outside this hotel! the pool was refreshingly clean and nice.

"Awesome service"
Beau R, 29 Septembre 2016

I walk into the Best Western Bayfront and was greeted with a smile and a hello. Julia was super helpful and I would definitely recommend this hotel it has a great location and resonable price. We will definitely be planning another trip soon.

"Excellent location for a great St Augustine visit"
RunningAwayFromKids, 24 Septembre 2016

The Best Western Bayfront Inn is a great place to stay when taking friends and family on mini-vacations and road trips. The facility is older but the adjoining rooms we stayed in had been recently refurbished, the bathrooms remodeled and freshly painted. We overnighted when TS Hermine blew through Florida and our first night was eerily quiet - we did manage our planned Haunted Pub Crawl but by the time we reached out last stop the pub had closed in preparation for the worst of the storm. Our guide was able to get the manager to open up and let us complete the tour. The Best Western night staff were helpful in setting us up with late night pizza delivery from the only business still open, and the next day, after we decided we needed more time to continue our St Augustine tour, they were extremely helpful to book both rooms for another night without having to move rooms. Overall, a very good deal in the perfect location for a St Augustine visit.

"Nice hotel for a nice price"
Kristy B, 22 Septembre 2016

I was very pleased with the hotel for the price. It was very conveniently located. They were closing it for renovations after I left. The only complaint I has was about the parking. During the week is fine, but on the weekend it is very hard to park. They do have a lot attendant, but I had to track him down and ask for help.

"excellent"
Ernest B, 19 Septembre 2016

We stayed there last year and again this year and plan on staying there again next year. Great hotel in a great location. Would tell all our friends to stay there. We had a wonderful time staying there and even enjoyed the pool.

"Fantastic"
Jpc75, 15 Septembre 2016

This was a fantastic hotel, we chose to stay here after running from a roach motel just outside of town (see Howard Johnson review). The lady on check in was lovely and friendly, the rooms were fantastic and the overall condition and location of the hotel was A+. Even 10 dollars for a days parking was cheaper than most places in the centre of town. I would definitely recommend this hotel to anyone.

"Great Location"
Cindi S, 12 Septembre 2016

I primarily picked this hotel because of the location. It was close to many of the attractions we would be visiting. Don't be turned off by the size, it appears small but it has a lot to offer. One of my favorite spots was the patio area which was located upstairs overlooking the bay. We would have a drink before heading out to dinner, and one night we came back and had an after dinner drinking while admiring the sunset. Parking can be a little tight if people don't park wisely. Our room was small but very comfortable and very clean. It served it's purpose.

"Good location"
ddd123676, 09 Septembre 2016

The location is excellent and within walking distance of many attractions. Parking is very tight. The room was nice enough and clean, but our room was much smaller than I anticipated. The bathroom is also very small. My biggest complaint is that the window air conditioner was extremely loud. Combined with the loud music from the outside band that played nighlty at the bar located directly behind our room, it was nearly impossible to hear the television or get any sleep before midnight. The staff was friendly and courteous.

"Wonderful location"
newhar80, 31 Août 2016

We have stayed in this motel quite a few times and have always been pleased with the renovated rooms and service. Easy parking too! They have a nice patio area upstairs overlooking the bay which is a great place to have a drink before or after dinner or both. Very clean.

"Good small hotel"
Golferbren, 31 Août 2016

An effort has been made to use existing buildings along the waterfront in St. Augustine. This hotel is located in an old building, but the small rooms offer the amenities of a larger hotel. It was clean and comfortable, if somewhat crowded. The location was very good.

"It's all about location and beautiful Views"
William Mark M, 23 Août 2016

We talked to a friend and decide to visit St. Augustine and stay at the Best Western Bay front Inn. The hotel is in a great location to the green shuttle which I recommend purchasing and look at the packages you can get along with the shuttle pass. It runs normally from 7:30 – 4:30 pm and the hotel is stop 7. The staff was awesome and we were able to check in early. Self parking is $10 which is good due to the limited parking around town. There are a lot of places around the hotel to eat and drink that are within walking distance even after the shuttle stops running. Keep an eye out for the yummy places we ate and drank at. If you're interested in a bay view is sure to book either room 101 or 201. We really enjoyed and will be back again when the weather cools down and would love to be in room 101.

"Great Value, Great Location"
Jennifer G, 22 Août 2016

Went to St. Augustine to help move a friend's kid into Flagler College. Wanted to stay within walking distance. Our room was on the first floor. The live music could be heard through the walls, and Peg Leg Peggy above us would be an issue for light sleepers, but it didn't bother us. The room was surprisingly spacious and well updated. The parking is tight, but the staff is there to help maneuver cars and there was never an issue. Overall, great location close to everything downtown. Definitely will stay again without kids so we can enjoy more of the nightlife.

"Location, Location, Location"
flutterby238, 21 Août 2016

Things I like about this hotel...the location it's within walking distance to everything and is a green trolley stop. If you have a green trolley ticket you'll never need your car. You can take the trolly to every major attraction and it also has a free beach shuttle. Now on to what I don't like... The beds are hard as rocks, the bathroom is really small and there is no space to change so if you are with other people it's not convenient. Also there is a bar next to the hotel that's open late and you can hear the people so if noise bothers you this is not the room for you. The shower head is really bad takes forever to rinse off under it. And the shower curtain doesn't close all the way so the small bathroom gets soaked. Hope this helps you make a decision.

"Location...location...location"
Sherry K, 18 Août 2016

This hotel is in the best spot in St Augustine! Once you park your car there, you don't move it....use the trolley to get around. Rooms are on the smaller side, but you only sleep and shower there! Best location!

"Great Experience"
Lea P, 18 Août 2016

One of the Best Experience at a Hotel...from Check In to Check Out!!! Great Service - Everyone went out of their way to meet our needs. Good Price - They offer all types of discount. Slept like a baby Room was clean Perfect Location - lot's to do & experience

"Pretty good!"
Mike A, 14 Août 2016

Clean great location and cold a/c. Can be a little loud if you get a ground floor corner. A small price to pay for this location. Bathroom is small but clean and water is hot. Once you park your car you won't need to drive it again unless you want to go to the ocean side. It faces the bay for great sunrises and excellent jogging!

"Good middle of the road choice "
JCCMLondon, 02 Août 2016

As others have said, what marks out this hotel more than anything else is its location. The rooms are smaller than average, but the bed was comfortable and everything felt really clean. The welcome from staff was excellent, including help in parking the car in the very cramped car park. The shower was disappointing. A kind of pod affair, like you find in a budget hotel. Coffee was available in the morning, but I chose to get a proper caffeine fix from the coffee shack round the corner. There's only so much brewed watery hotel coffee a man can drink.

"In the heart of all the action"
BiarritzBrittz, 01 Août 2016

I came to St. Augustine on business about a month ago, but I brought my family to give them a mini vacay while I was working. We live in a small surf town and we don't have a lot here we haven't already explored so it's really fun to get out and get a taste of different culture. St. Augustine has so much to offer from museums, art galleries, to coffee shops, ghost tours, some amazing restaurants, and street musicians. The old cobblestone streets and interesting architecture are what makes this place so unique. We were really hoping to find a sweet little Bed and Breakfast to stay in but we kind of waited until the last minute and found ourselves eating dinner scrolling through google for hotels for the night. We had walked past the Best Western earlier and it came to mind after we were tired of searching. We drove over and walked into the office only to be greeted by a friendly clerk and in no time we were settled in our room. We had great room amenities (fridge,microwave, fast wifi, cable,blowdryer), super cozy beds, and our bathroom window opened out to the storefronts on the cobblestone streets. We took a late night swim and retired for the night. In the morning we grabbed coffee and explored some more before check out. This is the perfect location and a great family setting to stay when in St. Augustine. SInce that visit we have been back and upon arrival the Front Desk Clerk Aaron made us a fresh pot of coffee and gave us some great restaurant suggestions. I highly recommend this hotel, and this city!

"Better than ever"
Brooke H, 27 Juillet 2016

We love this place for the location. It helps that the rooms are clean, the beds are comfy and the staff is great. The young guy who checked us in was a great nighttime employee and was very aware of what was going on on the property. He even walked the grounds thoughout the evening which makes you feel just a bit more safe. Great little spot. You won't regret it.

"My Vacation"
Malcolm P, 24 Juillet 2016

Nice room over looking the bay.Room were clean and service staff great for asking info on surrounding areas. If I had to give a little squeak, the bath room is very small. Other than that good to go.Right in the middle of the action.Park your car and walk to everything.Bring your sneakers,lot to see.

"Great Location.. Not so great accomodations"
Smchaels, 24 Juillet 2016

I've thought on this one for two weeks. The location is really really good. You can walk to all of St. Augustine's cultural offerings. Parking is tight but once parked you won't need the car unless you want to visit the beach. The room was average at best. The bathroom was so tiny you had to straddle the toilet to shut the door. The water was really horrible. It's that Florida water that gives you the feeling you aren't washing all the soap off your body. Maybe their treatment system (most other $250+ a night places have them) was not operational when we were there but.....The staff was a bright spot in this property. Very nice and willing to help. Extra star just for them.

"Great hotel to stay in"
Elizabeth G, 22 Juillet 2016

I highly recommend Best Western Bayfront. The staff is friendly, rooms are clean and roomy. Parking is a little to be desired but we were never without a parking spot. The location is perfect, you can leave your vehicle and walk all over the historic district.

"Great Service, Great location - Bay front and central to restaurants and attractions"
Larry K, 21 Juillet 2016

Our friends and our travel agent recommended the Best Western Bayfront as a good place to stay for our first ever visit to Saint Augustine. They were spot on. The staff was very friendly and helpful The property is in a great location - bay front, diagonally across the street from the fort, across the street from the horse drawn carriages, easy walking distance (2 blocks) to Hypolita and St Georges streets and all of the restaurants and shops. We did not need to use our car the entire stay. There is a parking fee ($10 per day). There is no complimentary breakfast as with most other Best Westerns (coffee is available in the lobby) but as we are platinum members, we were given a coupon for each day that gave each of us $5 off at Mary's restaurant next door. The tour trolley stop was right in front of the hotel. The trolley tickets are $25 per person and good for 3 days; you can buy them at the front desk. The tour has 21 stops (hop on and off) and takes about 90 minutes to complete. There is a nice size pool and towels are provided. There is a very nice bay view patio where guests can sit and have their coffee in the morning or sip cocktails in the evening. We enjoyed our stay and highly recommend this hotel.

"July in St Augustine"
smcfry12, 15 Juillet 2016

Stayed for 3 nights, bathroom is tiny but location can't be beat. Didn't use the car, can walk or take the trolley everywhere. Room was clean, the air conditioner worked well. The staff is especially friendly and helpful.

"Great Spot to Enjoy Historic St. Augustine"
Robert G, 14 Juillet 2016

Our first time to stay at BW Bayfront and Julia did a great job helping us book the room while traveling. Aaron was the night manager and did a wonderful job - very accommodating and actually brought a fan to our room at 11 pm. He also assisted in booking a future reservation....Nice classic Florida motel with updated rooms, good parking, very clean and a wonderful pool. We will return........

"Great location!"
Googs, 13 Juillet 2016

The location can't be beat. We had a handicapped room ground level. It had been remodeled somewhat and was clean. Rooms are small. The last time we stayed there we were on the second level. That room was small too. We arrived in the afternoon and it wouldn't have been worth it to get trolley tickets for a couple of hours. My Husband talked to the gentleman in the office and he gave us a card for Hoppers. A young man came and picked us up in an oversized golf cart and took us to the Fountain of Youth and on a mini tour. We were so happy. In the evening we were able to walk across the street and go for a ride in a horse drawn carriage. Would stay there again.

"Hidden Gem"
Brandon G, 08 Juillet 2016

This place may not look like much from the outside, but the rooms are incredible, and you cannot ask for a more attentive and helpful staff. The downtown location is perfect if you're there to see the historical points of interest, or if you want some casual shopping in the exciting St. George Street marketplace. I really can't recommend this place highly enough. We came in expecting average, and were completely floored.

"Very Disappointed"
Heather R, 07 Juillet 2016

From the time we arrived and realized that the phone and microwave were not working we requested maintenance service. We were told repeatedly that it would be fixed. However, from check in Thursday until check out Monday these problems were not addressed. Also, we requested clean towels after my little boy was sick one afternoon. 3 trips to the office and 4 hours later we still did not have clean towels. Fortunately there was 1 towel available out by the pool so I was able to get him cleaned up.

"4th of July Fireworks View from Room"
John P, 07 Juillet 2016

My wife and I spent the 4th of July in Saint Augustine, FL and enjoyed our stay. Liked the hard floors and qualify of the room but more was the location of the room. It overlooked the fireworks display at Lions Bridge. Actually this is the only hotel that is right in the center of the fireworks action. Another good feature was the noise of the air conditioner that kept down the music and bar conversation in the bar behind the hotel. Don't know if that was by design but it was a perfect noise buffer. Great location and accommodations near many restaurants and bars.

"Best View of Fire WorksShow"
560felixa, 06 Juillet 2016

Although this hotels' location is probably one of the best is St. Augustine it does not justify the room prices, they also charge you to park. Rooms although comfortable are very small, the bathrooms are extremely small. Over all not a bad place to stay.

"Location, Location, Location!!"
EMW24, 04 Juillet 2016

This hotel is immediately next door to the Castillo de San Marcos and overlooks the bay. Sunrise is beautiful and we enjoyed watching the light fade over the sailboats in the harbor! We were just a few steps away from the Castillo as well as the other historic parts of St. Augustine- right in the heart of the action. The rooms are standard for an older hotel, which matched the historic vibe of this city. Very clean, great linens, huge TV. There was a microwave and refrig for convenience. Check-in was easy and the clerk was friendly and accommodating. Breakfast is on-your-own at the small restaurant next door, which was fine with us. The hotel makes maximal use of the space in the parking lot- we were able to park our truck with no problem, but there is a small daily fee (typical for this area and less expensive than had we tried to park elsewhere). We will visit again!

"Great Location"
avamariaPhiladelphia, 29 Juin 2016

This hotel's location in Downtown St Augustine is wonderful..close to everything and lots of sightseeing and restaurants that you can walk to. The front desk a little indifferent..we had to check in early as we had an early flight..we check in at 9..while I did not expect to check in at that time, I had hoped that they would have had housekeeping to our room as soon as the previous guests checked out (which is 11:00)..I called at one and the room was not ready..I saw the housekeeper do the room at 2:30, so we did not check in until 3.....this was their deluxe room and I thought they would give us some consideration. I did not mind that they had to do the room at 11, but knowing that we were in town, should have prompted the housekeeper to get the room done before 3..It was an extremely hot day and we are seniors, so it was difficult to kill 6 hours...next time, I will make an alternate plan and ask that they check our luggage at least....like I said the hotel has a great location. i just found the front desk not the best..also I left a wake up call which we did not receive

"Very clean very pretty very dog-friendly"
Lisa W, 28 Juin 2016

The hotel was very pretty and the style went well with the location. The person who prepared ourring left the towels in the shape of a heart on the bed with a little note I thought that was an extremely special thing to do everything was extremely clean no problems with any of the service whatsoever everything worked well also we had our small dog and no one gave us any problems with that everything was very convenient for him. I would highly recommend this hotel to anyone who is planning on going to st. Augustine especially if you have a pet!

"Old style, meticulously updated"
PedroSpiller, 27 Juin 2016

We are long time local residents and decided to celebrate our anniversary with dinner and hotel in our Ancient City. Even though the BW Bayfront is absolutely perfectly located, we always passed it up because of a very old fashioned look. But SURPRISE SURPRISE, it is wonderfully updated, still reflecting a bygone era, but lacking no comfort. The retro feel is FUN. Very amiable staff, impeccable housekeeping, $10 parking (Hilton Bayfront two doors away charges $22), free served sit down breakfast in a cozy cafe overlooking the bay. Keep in mind, the structure is quite old and sits next to salt water, so in spite of obvious careful maintenance, walls may not be perfectly flat, doors stick a bit, etc. WiFi is unusually strong (we travel extensively) for a hotel. Plumbing fixtures are top quality and ultra modern, a/c at least in our room very quiet and effective. Our conclusion: BW Bayfront if more fun and interesting than the many newer, cookie cutter, everything as expected hotels, and a fun and not boring hotel is part of what makes a great vacation.

"Great Stay"
B4855ZDjosephg, 27 Juin 2016

Very Good... Great Location... Within walking distance to almost every attraction. The staff are very friendly and knowledgeable. This is my second time staying at this hotel and I always enjoy it and look forward to it again the next time I am in St. Augustine.

"Great St. Augustine Trip"
Lana B, 24 Juin 2016

We enjoyed our time in St. Augustine and the Best Western was the perfect location for our trip. The hotel was very nice and clean, the bedding was ideal for a perfect night sleep. The staff were professional, friendly, helpful at all times and answered all of our questions. We recommend this hotel to anyone!

"Clean but very tiny"
Carol B, 24 Juin 2016

There are roads on all sides of motel which makes it noisy and the room is very small and bath is tiny. Location is great, staff was excellent, clean but there was no phones and when I asked they said they were upgrading =phones???? I just don't like such small rooms and bath, plus there is a outside bar on street behind them which plays music until late.

"Excellent Location, Beautiful Views of the Bay"
Fiona2348, 23 Juin 2016

We loved the location, the property was well laid out and well maintained. We had numerous mix ups with the Front Desk before during and after our stay, but the one thing that shocked me was the lack of House Keeping !! Two out of our 3 mornings there, we came back to our room and it had not been made up and we had to call the front desk to get towels. I have never experienced this before. My Daughters room was the same.. no beds made first morning..called front desk for towels. Their second morning the beds were made but they had NO towels, and all of the used ones were gone so no re use was possible. Again calling the front desk for towels. Very curious service. Other than that we were pleased with the Hotel. The Pool area was nice as well

"Great hotel and great service"
rootergolf, 23 Juin 2016

We stayed one night and we were very pleased. The room was very nicely renovated although a little on the small side but we knew that from their website. The room was very nicely done very clean and comfortable. The staff was so accommodating they told us about things to see gave us information on the trolleys. We went up on their balcony with a great view and nice breeze off the bay. We were totally satisfied so much so as we are planing a return visit for several days. We would highly recommend this hotel.

"nice place, nice views"
James H, 17 Juin 2016

easy check in, nice rooms, great view of the water, awesome location close to all the restaurants and shops. Harry's restaurant has out door seating that allowed dogs as long as they are well behaved.

"Great stay!"
610Joyce, 16 Juin 2016

Our room was very nice, clean and spacious. From our window we could see the Bay. The location was also great. On walking distance from the historic area. Free wifi worked great! The people at the front desk were very friendly and helpfull. We had a very nice diner at a Mexican Restaurant wit a seaside terras on the 2nd floor. Really great location.

"nice hotel"
Sheryl S, 13 Juin 2016

This is a very nice hotel. We've stayed here before. Location is the best! Walking to just about everything. Value for the location was excellent as well. The staff was very helpful and took us to our room. Outdoor pool areas was very nice and so was the outside sitting area. Would stay here again.

"Great Location"
Richard C, 09 Juin 2016

Good Hotel for the money. Better Hotel for the location. Located one block off of George St in the heart of the Historic District. Right across the street from the Bay. Room was clean and welcoming. Would definitely stay again.

"St. Augustine Bayfront"
Deanna N, 07 Juin 2016

This hotel has excellent staff and amazing location! When I return to St. Augustine...I won't be staying anywhere else! The entire staff is ready and waiting for anything you need and are more than happy to do it...the location is central to everything fun in and around downtown and has great connection to all attractions including trolley system!

"Great Staff"
Von M, 06 Juin 2016

Staff and Bell hop are extremely helpful at this location. The local shops make this an ideal location to leave your car behind and just walk the smaller streets to experience what the location has to offer.

"Beautiful setting"
John558, 05 Juin 2016

Very nice hotel, we arrived early and a room was made available to us. Front desk staff sorted out our trolley tickets so we could go exploring. Trolley stop right outside hotel. parking is tight but no problems as you don't need the car as all the attractions are walkable or accessible via the trolley ride.

"Seems to be best located best western in town"
Aileen J, 05 Juin 2016

Positioned looking to castle and to the rear is the colonial quarter it is ideally positioned for exploring on foot. Rooms are freshly decorated although the taste in furniture and wall colour is a little 80s. Beds are comfortable. Bathrooms are small but functional. Parking on site means you can leave it alone as soon as you arrive as the town is best explored on foot. Staff helpful and no breakfast included but Mary's cafe next door did lovely breakfast.

"Perfect Place for kids"
zkxq, 03 Juin 2016

Clean pool and comfortable beds in a great location. Perfect for the kids with the fort across the way and the trolley stop in front. Good coffee in the lobby and great little diner for breakfast next door. Meehans has the best food in town. Chef Casey does the best curry special there.

"Guest Sandra LoBue"
sandi34576, 03 Juin 2016

Poor Quality of room for the price. Parking was horrible, jammed us in and we couldn't get car out for an evening ride. The air conditioner was behind the bathroom door so we couldn't feel the effects.

"great stay"
B7542QNstevenm, 29 Mai 2016

very nice would highly recommend this hotel. Parking is tight but manageable. Great restaurants within walking distance Perfect location for easy walk into the city. Trolley stop right in front easy on and off.

"Very Over Priced"
jesse B, 25 Mai 2016

Close to downtown but very average versus rate charged. Staff not friendly at all. They charged $10.00 to self park, no choice was given for alternative parking. Lot was congested and hard to manipulate car in and out. Back wing is very noisy as there is a bar with music until late directly behind the rooms. One good thing, the music was good.

"Great location!"
Susan M, 23 Mai 2016

Great view of the bay front from our hotel room. We were in a room facing the bay so we could see the bay and the Bridge of Lions from our window. They also have a patio area where guests can congregate and enjoy the relaxing view. Beds were comfortable and room was clean. No continental breakfast available. Main downside to room was that the bathroom was extremely small. I don't know if they're the same size in all of the rooms but the one in the room we were in was tiny. Front desk staff were very pleasant and helpful. When we went out for the evening, a safety cone was placed in our parking spot to hold it open for us. Trolley stop is right outside so very convenient. Many restaurants and shops within walking distance. Positioned between the Bridge of Lions and the Fort.

"BEAUTIFUL BAY FRONT SETTING IN HISTORIC DOWNTOWN AREA"
Jane R, 22 Mai 2016

The setting of this motel is right across from the bay, and within walking distance of the historic downtown area of St. Augustine. We were in a second floor room at the center of the property, so we had one of the best views in the entire motel.....with chairs placed right outside our door where we could sit and enjoy it. The room was nicely updated with two very comfortable queen beds, dark wood furniture, a small refrigerator, and other standard amenities. The front desk staff was very friendly, helpful, and efficient. Yes, the parking lot is on the tight side, but the front desk clerk came outside and helped us park in our designated spot.....so it really was not a problem. There were a few areas where i think improvements / changes are in order. One is that the motel charges $10 per day for motel guests parking in their lot. I know that quite a few of the other area motels do this, too, but I don't think that makes it okay. I would rather pay a bit more for a room, than to have to pay for my car to stay where I do. My other comments are related to the room. The floors, which appeared to be a wood laminate, were very pretty.....but they were FILTHY dirty. Walking barefoot to the bathroom, the soles of my feet were BLACK....and, no, I am not exaggerating! They really need to be cleaned / mopped between guests, and obviously weren't. Another issue was the air conditioner, while it ran efficiently, it had a horrible musty smell coming out of it. Even spraying cologne in the vents, I could not mask the unpleasant odor.....they definitely needed cleaning / servicing. The floor in the bathtub was extremely slippery when showering, and I almost fell several times.....so I think a grab bar and maybe a non-slip mat would be a big help. Lastly, if you stay here, you might want to be aware that there is a very popular bar located right behind the center back of the property. The noise wasn't really audible in the room, but when we went in the bathroom, it sounded like we were actually in the bar. If you are sensitive to noise, you might want to request a room that is more towards the front of the property (but night right on the very busy bay front street). I am giving the motel a 4 star rating because of the setting, staff, and comfortable beds....which are always at the top of my list! I think most of the problem areas are easy fixes, and, if fixed, could get this motel a 5 star rating.

"Good value among high priced alternatives"
Greg F, 21 Mai 2016

Hotel prices in St. Augustine do not match the quality of the properties available. This Best Western was renovated about two years ago. The staff is excellent. Parking is cozy. No elevator and stairs are narrow. Rooms are clean and quiet. Good value for the relative cost.

"Location is great!"
Shirley W, 18 Mai 2016

Great view, central location! Stuff to do all around. Shopping is close; room cozy (small, but quaint), parking organized. Small tv, but you don't need much. Go out and utilize your stay! I don't know what else to say. This review requires 200 characters..blah blah blah blah blah

"Nice Rooms !!!!"
Alan D, 18 Mai 2016

This hotel was perfect as far as location goes. Great Staff, and our room was overlooking the water. Very relaxing trip. Spent three nights there and we were really considering spending a fourth night.

"Great motel"
olly474645, 17 Mai 2016

One of my favourite places easy booking nice rooms 5 mins walk 10 good restaurant good parking lovely place keep coming back ..take a bus tour see the city very cheap and great fun get a day ticket get on and off as you like best way to st Augustine ??

"Wonderful Staff and Great Location"
Cheryl S, 15 Mai 2016

Staff went out of their way to make sure stay was great. Location is on the water and the trolly stops right at the hotel. Parking is very tight, but the staff manages to find a place for you to park. Rooms are very comfortable.

"Location, Location"
Bill_from_Washington, 15 Mai 2016

This place was perfect for us. Not because it was luxurious or "resortlike" but because it was right downtown. Once there the car didn't need to move again and we were able to walk to everything we wanted to see. As for the positives - besides the location the room was clean. It's an older place so things aren't perfect from a fit & finish standpoint but the issues we noticed were minor. The bathroom was a bit on the tight side but the vanity/sink was separate from the room so two getting ready simultaneously was easier. Everything worked. Hot water, outlets, refrigerator, etc. We had limited encounters with the staff but whenever we did they always smiled and said hello. There is a covered patio near the front that accommodates about 15 people. We enjoyed sitting there in the evening reading and relaxing. The staff As for the negatives - the AC unit was along the back wall. It struggled to keep the front half of the room cool. It kept the bathroom icy but sleeping was a little tough due to it being warmer than we like. We did find a Palmetto Bug (aka roach) one time in the bathroom. It was a onetime experience and we searched for more and did not find any. Let's just hope the guy snuck came in while the bathroom window or front door was left open. Finally there was an issue with noise. There is a bar behind the place and we could hear that late into the night. When I mentioned this to the desk staff they said it gets worse as the weekend approaches. It was bad enough on a Wednesday. Can't imagine a Friday or Saturday. There is no breakfast. This is not normal for a BW. They charge $10 per night for parking. Again, not something your typical BW is known for. I would recommend this BW only because of the location. You pay significantly more and don't get parking or breakfast but you are right in the heart of town. I am a BW loyalty member so I typically always go BW. If you do more research you might find something better. If you do stay here I would suggest getting a room near the front on the north side if possible. This would minimize the noise.

"Relaxation"
Terry K, 10 Mai 2016

The bayfront room is the best...great view and the hotel is walking distance to everything...the bayfront room 101 does need shelving or something for towel storage...other than that everything was perfect.

"Not all that"
Allan H, 10 Mai 2016

Overall the hotel is good but some of the staff needs a refresher in hospitality. They missed several important wake up calls and did not seem to care when I complained. Other than that individual staff member the hotel is good.

"Unfriendly and Unclean"
Eugene G, 05 Mai 2016

Rooms need to be cleaned better. There was mold in the bathrooms, bugs hatching from the lights and one day the bathroom was not cleaned at all by housekeeping except for leaving clean towels. Complaining did not seem to be an option as I gave up after the first day trying to change rooms because of what smelled like bug treatment . Other than one young gentleman on the evening shift and the maintenance and parking attendant the service was just awful and rude. Also, we were treated as second class guests since we had booked through Expedia which I will be sure to let them know as well.

"Family reunion"
Carol K, 04 Mai 2016

We had an excellent time. Loved the veranda. Great location. Our View was great. Other Family members had smaller rooms without view but used the veranda with us. It was noisy at night but expected that with so much going on. Comfortable beds, Clean rooms. Staff was very nice and very helpful. Would stay here again. Thank you.

"A fine place to start your exploration of St Augustine."
John C H, 03 Mai 2016

They are on the Bayfront right in the historic district. The Trolley tours stop right in front, which is the best way to get a little history and start your tour. Good restaurants and Carriage Tours are right at the front door or right down the street. We spent 3 very interesting days and still want to go back to see more. We'll definitely start at the Best Western Bayfront.

"Great location but"
Jeanette D, 01 Mai 2016

The hotel is in a great location but parking is a bit iffy and even more annoying they charge for the privilege. The room was clean but small, we should have chosen a room with 2 queen beds, they looked bigger rooms. Bathroom was small but had everything you needed but no ventilation other than a window that you would have to have open so people in the back street could see you in the room, plus there was a bar that was extremely noisy til late into the night. We stayed because it was convenient and good location and that's what you're paying for. I noticed another reviewe mentioned the breakfast area in reception, we didn't know anything about it. Not mentioned.

"Comfortable for a short visit"
Noelle W, 26 Avril 2016

Serounded by the Old City this hotel has what you need for a short visit. A pool, walking distance to the fort and the shops, and easy access to the trolley that will take you to other parts of the city.

"Really old girls getaway"
shirlaart1, 25 Avril 2016

Small spaces for room...non existing parking space...tiny tiny tiny pool. Having said this... It was a very good place to stay to be smack in the middle of all things olde and quaint. Clean and neat as a pin. Very small rooms... But in this section of the ancient city, expected. Everyone congregates on the top floor portico over looking the bay and bridge in the evening. Some friendlies even brought out several bottles of wonderful San Sebastion wine to share. People from all over the world staying under one roof. As close to a League of Nations cultural experience you will ever experience in Florida... Unless you're at Epcot. Don't shop too much at the Outlet mall...you'll have no where to store it! You can walk every where from here. Good romantic getaway place. Don't forget to eat at O'Steens...you won't be sorry

"Great Place to Stay"
321larryp, 25 Avril 2016

The newly remodeled Best Western, St. Augustine, FL is a wonderful place to stay in the historic city It is convenient to Old City shops and sites. Across the street from the beautiful Metanza Bay and historic Fort.

"Looks great on the outside - Not so clean on the inside!"
Jonathan K, 25 Avril 2016

We were very disappointed with the cleanliness of our room. We traveled with our small pet dog (who does not shed), so we were put into a pet-friendly room. After walking in and sitting down, we realized that the room's carpet, bedspreads, and soon our clothes were covered with OTHER animals' hair from previous travelers (gross!). Another 20 minutes later, we noticed that the bottoms of our feet were black with dirt - just from walking around the room! We also noticed a smear stain running down a wall, and finally put 2 + 2 together to realize that, while the place looks wonderful and clean on the outside, the rooms are not. Additionally, the bathroom had some annoying issues: a window that was chipping off pieces, and a shower curtain that would not stay closed (definitely a problem!). Pros: Great location in Saint Augustine, wedged between the Fort and the historic streets.

"Great hotel choice"
Karol Z, 22 Avril 2016

Great place to stay, within walking distance to most attractions and shopping. Very clean and friendly staff. Also fantastic water view. Enjoyed having cocktails on the roof/balcony in the evening and meeting other guests.

"WYSIWYG and no more!"
171959, 21 Avril 2016

What You See Is What You Get. This is a decent motel, in a good location, great staff and well kept. However it has little more to offer. No pool, no restaurant, no bar. It's a real shame because it's a great location, has great staff and the rooms are just fine. But for a decent motel, in a great location at a fair price, it's a reasonable option. Try it, you'll enjoy St Augustine!

"Great Experience!"
Kathy W W, 21 Avril 2016

Travelled with my daughter who was in a wedding in St. Augustine and we stayed at the Best Western Bay Front. It was a great location and there was so much to do within walking distance of the hotel, the pool, although small, was very nice. First room we had, a king size bed was overlooking harbor, magnificent view, on 2nd floor, but just outside the room was a sitting area where guests loved to mingle well into the night, so we ended up changing with another wedding member to the 1st floor w/2 queen beds which was better for me since I was on crutches, but the noise from the Irish outside bar was so noisy well after midnight was annoying, although it sounded like they were having a ball! Door to room wouldn't close and no safe in room, very noisy, and bathroom was just so so, and very uncomfortable temperature in room, very hard to get comfortable. There was a manager the night before we left who was very helpful, someone had moved the handicap sign so they could park and he opened up a space for us. Never did find the breakfast area until we left, but it wasn't much. You can't beat the location and it is a very old hotel and we were very satisfied (who wants to spend all your time in a hotel room anyway) especially when in St Augustine which is a fascinating place.

"front desk"
tomeva923, 20 Avril 2016

We arrived in St Augustine on 4/3/16 to celebrate my husbands birthday and upon arrival stopped at Bayfront to inquire about accomadations for the night. We had checked online first and had an idea of price etc. The clerk at the front desk that afternoon was not cordial or accomadating to our needs. She had a very snippy attitude actually. My husband tried to lighten her mood but because of her chilly personality and reluctance to meet our needs we left unhappy. We found the Casablanca Bed and Breakfast to be a better choice. Growing up we travelled a lot (every summer) and I have many good memories of Best Western stays but never again. They have gone downhill on customer service!

"Great location...."
FeedFred, 18 Avril 2016

For us the location was right in the middle of everything we wanted to do. The room was small but very clean. The bathroom was very small as well, did I mention small. It had one of those small round toilets... guys know what I'm am talking about. The shower was small as well but the shower head would not point straight down because it was a fancy square one. If the shower head were a normal one I would have given another star. We don't normally eat breakfast at the hotel and usually spend very little time in the room except to sleep so the size does not really matter to us. When we go back to St. Augustine we will stay here for sure due to the location. I will bring my own shower head. Staff and service was 5 star. Location and sleep quality was 5 star. Bathroom 1.5 stars

"Long Walk to The Old City"
gaminwoman, 15 Avril 2016

This is an average hotel. The breakfast area is tiny, so you have to time your meal if you want to try to get a seat. The king-size room was missing a night stand. The breakfast was okay. And the coffee was good at the breakfast bar, but not in the room.

"Nice and convenient place to stay."
Patty N, 13 Avril 2016

This is an older hotel but they have made improvements to the rooms. The King size bed was very comfortable, room was clean and quiet. Microwave and refrigerator in room. Front desk attendant was friendly and helpful. Walking distance to all the sites, restaurants and shopping. Would stay here again.

"I am surprised that this is a Best Western."
Nancy H, 08 Avril 2016

Great location, but there is a better Best Western three blocks away. The rooms are tiny. The shower is 36X36. Did like the shower head. The phone wasn't connected to anything. We had no channel guide (no notebook). Very limited TV channels. No breakfast. Very tight parking. And it isn't cheap.

"St. Augustine charmer"
201lawrencet, 06 Avril 2016

Great staff, great location, easy access to anywhere. The parking was a bit tight, but there was really little need for your car with the various trolley services stopping right outside the hotel. The view of the bay was fantastic, and the fort was a stone's throw (did not even need a cannon) away.

"Great location, horrible layout and construction"
Ktlyn615, 03 Avril 2016

This hotel is located right in the historic district of Saint Augustine. You are very close to a lot of attractions. But there are a lot of drawbacks. The hotel is a horse shoe shape, and the back part is right along the alley next to bars and shops. This would be great if the hotel wasn't built so poorly. We were in the back left corner and could hear the people at the bar across the street clear as day until about 2 am. Then in the morning we were awakened by the street sweeper and what sounded like dumpsters being emptied. In addition to not being soundproof the rooms were so humid because they were not sealed. Even with the air conditioning as low as it would go nothing would dry (towels, bathing suits, etc) The rooms had a pergo like floor, which looked like they didn't clean because if you walked on it with bare feet it turned them black. For the price I would have expected breakfast and a fitness center but it had neither. Wish I had spent the extra money and stayed at the Hilton.

"Personal"
Diane K, 02 Avril 2016

A great location to stay. Convenient to walk to most places. Overlooks the Bay. Would stay again but would request a room on the sides of the motel. Our room, 117, backed up to the bar behind it and was a little loud. Very clean. Really liked it.

"Perfect location"
Bridge1313, 01 Avril 2016

This was a perfect location for our visit. We came with a another couple to enjoy the nightlife of St. Augustine. We stayed in a king room, lower level. We were able to walk everywhere with stops back to the room for drinks. The covered upper deck was nice, it had cushioned furniture and a beautiful view of the water. The beds were very comfortable as well as the pillows. I rated it 4 stars due to the hardwood floors and a musky smell in our room. Our friends room smelled fresh and clean. Not sure if floor was cleaned, my feet were filthy. Take flip flops incase. I did not like walking barefoot on it. It was quiet and I slept well. Room darkening shades were nice. Fridge and microwave was a surprise. I felt it was a bit over priced but it was still cheaper than Casa Monica and we just wanted a clean place to sleep.

"Well priced, modern, and on prime location"
KatherineQ, 01 Avril 2016

From the moment you enter their parking lot, you're greeted by their very friendly staff. At check in things moved along in a moderate manner. When we arrived into our room, the place looked far better than expected. It was very clean, had laminate wood floors, and a modern high platform bed with a flat screen tv. One thing that many hotels neglect is to provide with usb charging stations- this hotel's got it ;)Our room was pet friendly and we were greeted with two complimentary water bottles and a bag of chips which were waiting to be opened as we started to unpack. The housekeeping staff was great and provided us with anything we needed when we needed it. The reaction time from request to arrival at our room door was within 5 minutes--not something I've seen at a hotel of this category. Janet was great and looked very happy to help us with all the requests ( extra towels, toiletries, etc) since we opted to skip the room cleaning daily because of our dog in the room. The hotel offers a great covered deck where you can bring your drinks and sit and look at the bay, very relaxing and great way to social if and unwind.

"We will be back!"
Shannon S, 29 Mars 2016

Absolutely the perfect location. Walked everywhere. We loved it and would definitely stay again! Right on the center of just about everything and right across the street from fort. We were worried about parking...but the hotel had plenty of space available.

"Fantastic location, hotel OK.....don't take a shower!"
JulieWagonerHarris, 28 Mars 2016

This hotel is located in PRIMO St. Augustine real estate. It is smack dab in the middle of all things good within walking distance. Location, location, location!!! Rooms are very small but clean. Comfey bed. Bathroom is the issue...tiny!!! Showerheads are inappropriate for the tiny (and I mean TINY, not in a bathtub!) shower stalls. They put fancy square showerheads in an incredibly tiny stall. My 6 ft husband found it nearly impossible to shower, and at 5'4" I had difficulty getting my soap off, you can't back away from the strange showerhead or adjust it! A tiny toilet as well. That being said, we would stay here again for the fabu location...would just bring a wrench and a cheap showerhead to replace what's on there....

"Convenience!"
Leah W, 26 Mars 2016

If you are looking to be in the heart of everything there is to do in Historic St. Augustine, then you could not ask for a better location for the price!! It is clean, staff is caring and although it is old, it has been updated so that it is very comfortable.

"Our stay in St Augustine FL"
Maryann C, 26 Mars 2016

This hotel is perfectly situated in the historic district and is across the street from the water. It is also within walking distance of EVERYTHING! You never have to move your car! Shuttle service passes are available at the hotel if needed. This hotel has water views, been updated,( although the bathroom is very small and tight), is very clean and the staff was great and very helpful. We will definitely stay here again while in St Augustine without even looking anywhere else.

"Great Location"
OconomowocNaples, 25 Mars 2016

Could not ask for a better location. Most rooms had a view of the river (ours did not but I think we got the last room available). You could walk everywhere. Wonderful shopping, pubs, restaurants and a breakfast shop right next door. Woild definitely stay here again if in town.

"family trip"
Catherine E, 24 Mars 2016

Stayed here many years ago when my children were small. This trip was to bring grandchildren. The hotel is totally great and within walking distance to everything. Will be back. The fort was right across the street and all of the best historical sites were a few steps away. Awesome restaurants were close enough to walk to also. Took the carriage tour which was also across the street. The view is beautiful across the bay.

"Great location "
Beth7975, 23 Mars 2016

Hotel was a good price and a great location. The room and bathroom was small but it was ok. Beds were a bit lumpy for my taste. The staff was nice. And everything was clean. I would stay there again. Would like an upstairs room that didn't back up to street next time though.

"Great location"
ourfloridatrip, 22 Mars 2016

Considering the location of this property, we felt they provided a reasonable rate. The hotel was walking distance to just about everything, even the Old Jail if you don't mind a mile walk. The room was clean, I don't recall an elevator for 2nd floor guests. I do need to remark that our bathroom was very narrow. Our family of four was okay, but I would imagine it would be very uncomfortable for someone who is bigger. The space was so tight that two of us hit our shoulder on the towel rack while getting up from the toilet. Although the newly installed shower-heads were beautiful, there was little water pressure. Essentially it was okay, because the hot water was endless and we had time to rinse off the soap, shampoo, and conditioner. There was a very humid/mildewy smell coming from the air conditioner, but it was out of the way and we weren't in the room enough for it to really bother us.

"St Augustine Monterey Inn"
dobson1985, 20 Mars 2016

We enjoyed our stay at the motel. Get a room in the back - the rooms near the road are noisy. Although it is an old motel - it is very well cared for. Need to consider offering a free breakfast. I feel it is overprice for the age of the motel.

"Don't Stay Here"
Greenfield2, 17 Mars 2016

The view is beautiful but the hotel is not. The decor is somewhat dated, the service was good but not excellent, but the worst part was the palmetto bug that came from under our bed. It was huge. We called the front desk and she said this is Florida you may as well get used to it. We said not if you have good pest control. They need to take care of the problem. Where there is one there are more that you don't see. If others can control pests so can Best Western Bayfront. They did give us a full refund and we went somewhere else for the night.

"Great location"
Mollyshumom, 17 Mars 2016

Room was very clean and comfortable. The staff were helpful and professional. The location near the historic district and marina was great! The only negative was the $10 daily charge for guest parking. I would return here without hesitation.

"Shower heads improperly installed"
Steve B, 15 Mars 2016

Place was renovated but we could not take a shower as the head was improperly installed and you cannot move the water spray on you only on the top of your head. They really need to address this issue or will lose repeat business. Location was good.

"Wonderful"
Sandra Z, 15 Mars 2016

Room was clean and well presented. Our maid was friendly and helpful. Great location for the historic district. Trolley stops right out front and front desk sells the 3 day pass. Very convenient. Bathroom on the double room is tiny but clean.

"Noise"
Joseph W, 13 Mars 2016

Could not sleep way too much noise from outdoor band behind the motel that went on till 2AM then the people leaving the bar were way too loud in the alley behind the rooms.Nice rooms nice staff nice location to attractions but if you want to sleep at night forget it!

"Great Location"
Z61OEjohng, 12 Mars 2016

The hotel was located next to the bay and close to the old town district. We were there for three nights during the week and didn't have to move our car the entire time we were there. The trolley stops right in front of the hotel and is a convenient way to see the city. It stops and all of the tourist attractions. You can purchase the trolley tickets in the hotel lobby. Great location , nice rooms and a helpful staff. Our room was quiet for having so many motorcycles in town during our stay.

"great location"
ORbb, 09 Mars 2016

The BW Bayfront is right by the historic area. We could walk to many sights and restaurants. The room was very nice with the best bed we had during our trip. There were also good reading lights by the bed. We enjoyed Saint Augustine and the motel.

"Best Location"
FloraCoalfax, 07 Mars 2016

We were there on a busy weekend, didn't have to move our car. This property backs right up on Historic Downtown and the trolley stops right in front. Great location , nice rooms and a helpful staff. Quiet for being so close to all which was going on.

"Great Renovations!"
Patricia M, 02 Mars 2016

Hotel has been totally renovated and greatly needed to be which makes it a great value and clean place to stay. Great location and great staff. Will stay again, but my rooms phone did not work but I had my cell hone so was no problem. Would have given 5 stars if not for that.

"pleasure trip"
normank751, 29 Février 2016

the room and bathroom weresmall the bed was very comfortable the room was extremely clean the service was excellent from parking attendant to house keeping the staff were very acommendating you could not BEAT THE LOCATION everything was in walking distance from the hotel restaurants were excellent REMEMBER LOCATION LOCATION LOCATION

"charging for parking"
Rodney B, 29 Février 2016

Can't beleve thay charge you to park when you are a paying customer. Thay charged $ 10.65 per day to park. Parking is a challenge in Saint Augustine but to charge your paying customers staying at the hotel is crazy.

"Best Western St Augustine Bayfront"
Sandra A, 26 Février 2016

Hotel is well located within walking distance to everything. The rooms are well-maintained ad comfortable bed. I would definitely return and stay at this hotel. I really enjoyed my stay here. The only issue is that the parking slots are very limited.

"St Augustine"
Charles B, 22 Février 2016

This hotel is at the best location in town. Within short walking distance of most attractions and restaurants. The staff is friendly and helpful and rooms are very clean. This is a very affordable hotel and I highly recommend it to anyone visiting St. Augustine. CB

"Nice hotel indifferent staff"
Francis S, 22 Février 2016

This very ordinary hotel with bathrooms the size of a small closet is overpriced but with a patio deck that overlooks the Bay it has the best location in town. The location is the best this hotel has to offer and it makes up for undersized bathrooms and an indifferent even ornery staff

"Great location but adequate room"
Pat G, 18 Février 2016

This was a perfect location for experiencing St Augustine. We were able to leave our car parked in the on-site lot and walk to everything. The price was very reasonable. Although the room was clean, the walls are paper thin and we could hear the family next door until well into the night. When the trash trucks came down the back alley at 4 am it sounded like they were in the room with us. Plus the lights in front and behind the room, are so bright you think you forgot to close the curtains. Great room as long as you don't need to sleep.

"Great Location"
Signe V, 13 Février 2016

This is our hotel of choice. Right in the middle of all of the places one would like to be with a great view and great people. The rooms are newly done and comfortable. A favorite hotel of ours. They are right on the water and parking is easy and convenient. The pool is tucked away from the crowds. A really nice place to stay.

"Very enjoyable experience"
Janet H, 11 Février 2016

I had stayed at this hotel prior to it becoming a Best Western. I was absolutely amazed at the transition. The location along the bayfront in the heart of the city is wonderful. I would recommend this to anyone traveling to the area. My only complaint was that the room telephone didn't work and wasn't repaired during my 2-night stay. (This wasn't a true problem since we had cell phones...just couldn't reach the front desk.)

"GREAT LOCATION"
Jana C, 08 Février 2016

Stayed here for two days. Hotel and room was clean. Great location, right next to the Fort and the Lions bridge. Only complaint was you can hear music from a restaurant until two am. Don't plan on sleeping until the music stops. Will definitely be staying there again next time we go back for a visit.

"High Price for 200 Sq ft"
William M, 08 Février 2016

I paid $187/night for a room of no more than $200 sq ft and a bathroom of no more than 20 sq ft. Yes, the hotel was in a superb location and yes the staff was very friendly. This is an old hotel working with room sizes expected in the fifties.

"Great place to stay"
Carl R, 06 Février 2016

You are across the street from the river and within walking distance to old St. Augustine. The Old Town Trolley stops here and it is a great way to travel around town. They were doing some renovations to the property but did not effect our stay. There is a small diner (Mary's) next door with fantastic food for breakfast and lunch. Frida Taqueria restraint is a block away with great Mexican food. They have an outdoor balcony over the entrance where you can sit and enjoy the river. We stayed in room 202 which was next to the balcony.

"Too expensive for what you received"
johanat908, 06 Février 2016

Bathroom was so small you could hardly turn around. Had to get out of bathroom to dress. Floors and tiles had lots of mold. Needed painting. No breakfast. Stayed at 4 different Best Westerns on trip. This was the most expensive and the worst. All others were great. Only good thing was the location in the Historic area.

"Won't stay here again"
Andrea M, 30 Janvier 2016

The hotel it's self was a good value, right on the water, staff was nice, free wifi, plenty of parking(parking is extra though), rooms were small, but clean, a trolley stop right on the corner but we won't ever return based on the noise. This hotel backs up against Charlotte St. with a night club/ bar right behind our room. This place began to play very loud music early in the evening with the base booming so loud we could sing along with music. It continued and didn't stop until about 2:30 am!!!!! We called the desk at 10 and asked when the music usually stops, they said about 11 or 11:30. We normally don't go to bed until 12 so we said ok. It continued like i said until 2:30. We were on vacation and had plans to get up at 7am, so not sleeping til 2:30 am really was not an optimal scenario. Keep in mind this was a Thursday night, not a weekend night. Thank Jesus we were only staying one night, i would have demanded a refund and taken my business else where if we were staying any longer. I'm not sure if this has been mentioned in other reviews prior to booking this hotel, it was a great price for the location, so i didn't bother reading too deeply into the reviews. BEWARE if you like to sleep, like most humans do, you won't get much here. Our room was ground floor right in the middle of the hotel , directly across from this bar. I don't know if having a room further down the hotel would have made a difference. I doubt it would have considering the amount of noise and it being an older building with thin walls. The base engulfed the room, you could hear it get louder when the door to the bar opened and closed, being able to sing along if i was in the mood (which I wasn't) drunks talking and laughing in the streets. We never called the front desk again, because it was so bad i know there had to be multiple complaints from other guests, and it was so late. we googled what time the bar closed and hunkered for the night praying for a power outage. The only other bad thing is the king bed was as hard as a rock. it startled me when i sat on it at first. once sleeping it was almost ok but it wasn't. We will never stay here again based strictly on this. Which is sad, it has a great view and great location for the price.

"Loud"
Melissaaaaaaaa, 27 Janvier 2016

Agree with most recent review. Sooo loud. Coffee/cigar place behind hotel that plays loud music all night! Small. But great location. Nice bath and body products in bathroom. If you dont want a big room and have some type of sound machine to drown out loud horrible music would rec this place. Worth the price we paid. Nothing fancy but all one really needs if they arent looking for luxury.

"Noisiest Hotel I Ever Stayed At Just Avoid It"
flhbob83, 25 Janvier 2016

Stayed here 4 nights for my sons wedding. First off the parking is a nightmare... Plus they charge you 10.00 a night for the privilege of parking in their tiny overcrowded lot. Let get to the noise factor. They should tell their guests construction is going on. Starts at 8am. Oh and there is an outdoor bar adjacent to the hotel that plays music til 2am and yep you hear that like it's in your room. Plus all the talking, yelling and laughing. It's people having a good time and if that doesn't bother you and you want a front row seat for it then great. But if you want to go to sleep before 2 am forget it. There is an alley directly behind the hotel that trucks make deliveries starting at 6am. So there is a 4 hour window of quiet. I'll never stay here again. Rooms ok, floor is fake wood and was filthy so I used one of their washcloths and water to wash it. Washcloth was black a third of the way through. There is just better places to stay. My son stayed at the Hilton a few doors down and it was pricier but not by much and was 100% better.

"Don't bring the cat!!!"
Margaret E, 24 Janvier 2016

This is a motel rather than a hotel. The room was not big enough to swing the proverbial cat. The room was the smallest I have ever stayed in and I have been to Paris! There is very little room for clothes, we had to unpack what we thought we would need for 3 days and leave the rest to crease in the cases.The bath room was equally tiny if the window was open you could see out on to the street which meant anyone passing could see in. The air con was between the 2 mirrors so hair styling was a waste of time. The wooden floor was filthy. The cleaning service was negligible, one day we were missed altogether, the receptionist could not see that this was a problem but on holiday I don't make my own bed. However the location is perfect. Right in the centre with a wonderful view of the sea.

"Proundly Disappointed"
Shelley L, 24 Janvier 2016

Hard to believe the good reviews on Trip Advisor! Our two rooms had a view of a wall! There was construction going on all over the place and we had not been notified of that. Parking was horrendous and the hotel should of had someone informing people not to drive into the parking lot, when half way round it was shut off! The bathroom was scruffy and cheaply done. Then we heard the upstairs shower running and it was so loud that it sounded like it was going to shower on us and it did! We had water coming through our ceiling! My Mother had a horrific migraine and now we had to move rooms! I complained to a female manager in the morning and she said that if hotels.com asked her for a refund, then the hotel would pay it. I called hotels.com when I got home and they called the female manager and she refused to give me a refund, as they had moved us out of the wet room! So the manager lied to my face. I would never go back to that hotel, you pay for what you get. I have never had a problem in a hotel before. Profoundly disappointed.

"Perfect location"
Kdub74, 23 Janvier 2016

Pros: Excellent location. Just perfect location to go and do any and everything in Saint Augustine! Nice view. Walk just across the street to the bayside for a nice walk. Descent, renovated and clean rooms. Bridgette the housekeeping lady was very nice! If you just want a room to pretty much sleep in then this place is perfect. Cons: If you are going to be in room all day then go somewhere else because there were many things not working properly. AC didn't work properly. Room always damp. Desk did not do anything about the very loud, drunk group of people on the balcony outside our room at very early morning hours. Loud party on other side of property. Parking issues with extra surprise fee. Overall, we were pleased with our stay just not much sleep on the weekends due to loud hotel guests and property located next to the hotel.

"Just OK. (We expected more)"
TOM V, 23 Janvier 2016

This is a fairly typical Best Western but has some negatives. Its great location has been ruined by making the courtyard a giant parking lot. There is a surprise fee of $10.00 to park in a space that is hard to find. We must have gotten the worst room. It was right next to the office and was therefore quite noisy (chatter). The room was OK but small. Breakfast was not included, nor was there even a breakfast room/restaurant. Definitely not my favorite in St Augustine (try the Hilton or Casa Blanca) which are almost next door. We stayed here because we collect BW Rewards, but I'll skip this place next time since there are better choices for our needs. The front desk staff were very helpfull

"Location"
Steve J, 22 Janvier 2016

You can't beat the location of this hotel. I will go back just because of this. It is convenient to all the important things and places to see and do in St. Augustine. A trolley stop is outside the front door.

"Great view of bay"
JenniAnderson77, 21 Janvier 2016

I stayed here 1 night and had a great view of the bay. Great location to everythng in historic St.A. Trolley stop right in front, and tons of restaraunts and bars. Great plaxe to just walk out and walk all around town. Close to everything.

"Renovation"
Joyce M, 21 Janvier 2016

While it appeared to be renovated, it was a sloppy job of tile work in the bathroom floor. The closet door was not put on properly. That is the first thing my husband noticed! AND the hinges protrud instead of being set in between the door and the door facing. I do like the wood floors as opposed to carpet. The bed was VERY comfortable and there were plenty of pillows. I found it to be a bit pricey for a nights stay and it would be nice if you stayed more than one night if they would give a discount for that 2nd night.

"Great Location, Nice View, But Not the Greatest Ever!"
RichC32958, 19 Janvier 2016

This trip was planned months in advance with friends, primarily to see the Christmas lights. Our rate was pretty good considering the location, and we were able to walk to some very good restaurants. The hotel itself had some issues: some phones weren't working, unfinished work on the second story railings, VERY narrow stairs, no elevator that I could find, no vent fan in the bathroom (just a small window) giving the room a humid, musty smell, and $10 extra to park there per day. They do have a second level sitting area that overlooks the bay which can be pleasant if it's not too windy. The Orange Line trollies stop right in front of this hotel and that is really the best way to get around town and learn a great deal about the history of this city. You can probably stay for less farther away from downtown, but parking and traffic might make you wish you hadn't.

"no sleep"
James O, 19 Janvier 2016

Loud music till midnight. Phone calls in the middle of the night. $10 surprise parking fee. Very small bathrooms. When I told the front desk about the phone calls the said "Oh Ya, guess we will have to get that fixed" REALLY. There are a lot of places to stay in St. Augustine, you can do a lot better than this one. The only thing it has going for it is location, and they are taking advantage of that.

"Very nice, great location"
Lisa G, 17 Janvier 2016

Spent the weekend in St Augustine with friends. We reserved rooms in advance which were very nice and clean. Rooms appear to have been recently updated and fit our needs perfectly. Parking is tight but they have a great system of getting everyone in and out. We were on motorcycles and they were very accommodating in getting the bikes parked near our rooms. Of course everything is in walking distance. We loved the time spent and will be back.

"Awesome Visit every year!"
Linsey R, 15 Janvier 2016

Great Hotel in the middle of everything! Super Awesome staff as well. We stay every year and are always treated great! The view is incredible! Walking distance to dozens of Resturants and attractions. Rooms are not huge but your in Florida! Why would you wanna stay in the room?? Beds sleep awesome as well.

"Great Location"
GregoryNSmith, 14 Janvier 2016

We paid $116 per night (Mon-Tues nights). Ordinarily, I'd say that was too expensive for the quality of the hotel. The place is ok but what you are paying for here is the location. And, the location is fantastic. The hotel is right in the downtown old historic district and is convenient to everything. It even has a trolley stop in front of the hotel. Otherwise, the room itself is just average.

"Can't Beat the Location"
fredandethyl, 14 Janvier 2016

We stayed here for 2 nights shortly before Christmas. We chose this hotel for the location as we wanted to be able to walk everywhere in the historical area (and not worry about finding parking as that can be a nightmare). The location was perfect and exactly what we wanted. The rooms are small but clean. The parking situation here is interesting as it's a very small area however they have it very well organized. We were happy to get parked and not move our vehicle again until we checked out. We will definitely stay here again when in the area.

"Location and view makes it Very Good"
vklloyd, 09 Janvier 2016

Clean and in a very nice location to walk around the historic area of St. Augustine. Also a great view of the bay. Affordable and clean makes this place a good place to stay when visiting St. Aug esp during Christmas.

"Great location and friendly staff!"
Wrldtravel_13, 09 Janvier 2016

This hotel is the located in the perfect location. The trolley stop is in front of the hotel. The rooms are clean. The staff is friendly and helpful. You are steps away from historic sites, shopping and dining .

"Great Location"
Steve J, 09 Janvier 2016

Beautiful view from balcony of the river, sailboats, etc... Great location in historic district. Very helpful staff, rooms recently renovated. Near great food options, actually had all great meals in Savannah. Great bargain!!!

"great location but noisy"
S1020CAbrians, 07 Janvier 2016

GREAT location in St. Augustine. We were traveling with our cat so we needed a pet friendly hotel. The staff was very friendly and helpful and the room was nice and clean but if you are a light sleeper, think again. Because of the location of the room the outside noise was very loud and we were on the bottom floor so when the upstairs neighbors got frisky, we felt like we were in on the action. I would recommend a top floor room if possible. Once the town shut down it was quiet and peaceful.

"Better Than Expected"
BackTooSoon, 06 Janvier 2016

At the last minute, we decided to stop in St. Augustine for one night to see the Festival of Lights. After reading the reviews of the hotel, we were concerned, because I am very picky. The hotel is fine; it was clean and looked like it had been recently refurbished. The location is wonderful; you can walk everywhere. The A/C worked well, and it drowned out any outside noise. The reason I'm giving it 3 stars is because it is a motel, where you drive up to your room. If I could have, I would have given it 3.5 stars.

"Great hotel, perfect location!"
happytraveler1127lw, 06 Janvier 2016

Hotel room was standard. It had everything we needed and was clean. But the best part was the location! Everything was in walking distance and there is a trolley stop right outside of the hotel. We barely used our car while we were there. We would absolutely go back to this hotel!

"Although it is convenient..."
roseofsharonb, 05 Janvier 2016

The hotel is old, the rooms are small and look better in the pictures online. The rooms have been "updated" but a lot of the signs of an old hotel are still there, cracks, some mold in the caulk and a slight musty smell. The shower stall is so small, even I at 5'5" felt a little claustrophobic. The bed was a little FIRM and a bit lumpy for my tastes, but my husband was okay with it. We were on the 2nd floor and the outdoor stairway was VERY narrow, and the walkway between the handrail and the hotel wall was so narrow we had to practically walk sideways to get to our door. All that said, the stay wasn't totally bad, the hotel is very convenient to restaurants and all the attractions in St. Augustine and right on the Trolley line.

"Better choice of the Best Westerns. "
powellite, 04 Janvier 2016

Located across the street from the Fort / National Monument. Slightly bigger rooms and much quieter than the Best Western Spanish Quarter Inn (just down the street). The historic area is just two minutes walk and offers 50+ restaurants and hundreds of shops. Great friendly staff, good continental breakfast and free parking.

"Great location, not great stay"
Roger B, 03 Janvier 2016

Location is really great. Our room next to a bar it was loud at times but this wasn't too bad. Ac smelled pretty bad (do not use heater!!!), maybe filter had not been changed in a while. Our room was across a utility room on which the door was left open and it look messy. Also boxes and trash were in the hallway between the utility room and our room, i had to cue hotel staff to remove it. when the ac began to smell i went across to the utility room looking for something to spay and saw a foot long rat ??????????. There was a carpet between the beds that was nasty. Also our room phone never worked and i eneded up using my cell phone to call front desk every time. When I spend this kind of money I expect a clean room that smell like flowers and to be pampered by the staff, this was not the case. Oh btw getting inside bathroom is akward because the way the door opens and the size of the bathroom.

"View was lovely"
Stormie L, 03 Janvier 2016

I had room 201 it was during the Chrismas Holidays and St.Augustine IS the City of Lights! I had a wonderful time and cant wait to return. The staff was kind and informative. This hotel is steps away from everything all you have to do is park and walk from there.

"Great Location"
Frank S, 02 Janvier 2016

Great location, decent hotel. Staff was there when needed. Parking was tight, and the valet service was there to rule the worst spot to park on the planet. That is not a complaint, but a compliment. If you can get there, you can walk all of Old St Aug. without a worry.

"Huge improvement since refurb."
BigRay54, 01 Janvier 2016

What an improvement since the change in ownership !!! Bedrooms are very good - small but well decorated and very clean. Bathrooms are still very small but nothing they could do about that but again well decorated and shower is powerful. New A/C units so nice and efficient and quiet operation. Very good value for money.

"Check out this Beautiful view of the bay right here in town"
Jeanne R, 30 Décembre 2015

We have stayed here 2 years in a row. It is a clean, reasonably priced hotel with breath taken views of the bay right in front of you. It doesn't get any better than this. Once you arrive you can either walk to most attractions and shopping or take the trolly which stops right out front.

"St Augustine Florida"
Bryant S, 30 Décembre 2015

The location of the hotel was great as was the area. Our major problem was parking. We paid $10.00 per night for parking (2 nights) and still had a problem finding a space. We had a space to wake up the next morning finding we we blocked in with other vehicles. I would request a refund of our parking money as it was a rip off.There was also the odor in our room and when we questioned the staff we were told no other rooms available so put up with it. No laundry on site plus no other services offered, Will not recommend this hotel to anyone of our friends.

"In the Middle of All the Action!"
Rick H, 29 Décembre 2015

If you want to stay in the middle of all the action of historical old St Augustine, then the Best Western Bay Front is the right hotel for you. Also, moderately priced for this location directly across from the old fort and on a Red Trolley Tour Stop. You can park your car here upon arrival and not need it again until the day you leave. Within walking distance of all the top spots along the bay front and Flagler College. Rooms are small but nicely done with quality linens and plenty of free items in the bathroom. Adjoining rooms can be noisy however, as we had a crying young child next door who we could easily hear. No breakfast, but steps from the best restaurants in the downtown area. Also, walking distance to tours and perfect walking/jogging trail across the street along the bay front. Great weekend getaway for couples with hundreds of shops, bars and restaurants within 1 mile.

"Totally Digusted"
Sgauthier31, 29 Décembre 2015

Being super busy at work 24/7, we love to take a few days off to relax and shut off the phones and computer. We thought a few days in St. Augustine over Christmas would be a pleasant change. It's always so pretty there with the lights and quaint, small streets and shops to stroll around in. We like to stay at Best Western, and do so when we travel. They are always clean, have friendly staff and have nice rooms. This hotel was a blemish on the Best Western name. When we got to our room (we were told we had a view of the Bay - great!) our room was right on top of the street. No big deal if the windows had been current and up to date blocking out some of the sound...These windows were broken, old and nasty. The "new thing" for this hotel is to spray the AC filters with an oily, scented solution to make the room smell great (mask the mildew/sulphur according to the front desk person). I have bad asthma and allergies and this made me sick the whole weekend. I asked twice to have the filters removed and replaced with clean,, untreated filters. Never happened. I was miserable and being Christmas - there were no other rooms there or anywhere in the area. The outside of the building looked run down and again, not up to the standards that Best Western hotels that we stay in have. The bathroom was so small, that I had to stand in the shower in order to close the door to use the toilet. They did however prompt me with a piece of paper stapled to my "welcome bag" calling them "Petite Bathroom". If you are taller than 5'8 and more than 160 lbs like my husband,, you weren't fitting in here. Love the area - hated the hotel. I would never stay here nor would I recommend this to anyone else.

"Beautiful view, small room"
patrick_ren, 28 Décembre 2015

The hotel is really all based on atmosphere, the room sizes are small but the view of the bay front makes up for it. If you're looking for somewhere with character it's a steal, also the staff was kind and very helpful. Call ahead though because booking a hotel anywhere is St Augustine during the holidays is a struggle

"Great Location Only"
Peter E, 28 Décembre 2015

The hotel was in a great location fronting the sea and minutes from the historic centre. However the rooms wooden floor left your feet dirty if you walked across it bare footed and the bathroom was exceptionally compact. The room was again extremely small and the bed so high I had difficulty in getting in it. I am a 63 year old but reasonably fit. On one occasion on my three night stay the room was not serviced and I had to be firm with the receptionist to get the job done. Whilst there was no breakfast the adjacent café was great. The rooms had a poor view but the view from the front of hotel was great.

"St. Augustine Christmas Trip"
David C, 25 Décembre 2015

Excellent location and environment. Many historic attractions and the city is really dressed up for Christmas. The hotel is within walking distance of everything. All the excitement, action, food, history and drinks are around the corner. There are award winning restaurants and many historic sites to visit. My wife and I loved it. This is the perfect time of the year as well as you don't have to deal with the unbearable summer heat.

"Great Location"
anetcast, 21 Décembre 2015

Visited to see Night Light show and obtained room without first reserving. Desk person very efficient and friendly. Also received welcome goodie bag, which was a happy surprise. Room clean and bed comfortable. Some work appears to be going on around the pool. Had room near office but all was quiet.

"seeing the lights of st. augustine"
Marjorie T, 20 Décembre 2015

wonderful access to all the sights and shopping ..we walked to everything from our motel.My daughter was here from Michigan and wanted to be able to see the water from our room and she was very pleased to be in this motel.

"Adult Weekend Getaway"
mlmiller24, 17 Décembre 2015

We came to town for a retirement party. We originally booked a bed and breakfast through hotels.com, but later learned that the room really wasn't available and the bed and breakfast was overbooked. So, hotels.com helped us find something else that was available and accepted pets. The town was booked solid and this was the only thing available and comparable to the price we were paying for the other room. It is nothing fancy. It's a basic hotel, however, the location is fantastic. The parking is brutal and you are only allowed one car per room. Our room was located on the bottom corner floor up against a busy street. "The Backyard" bar/restaurant was right across from our room and was extremely loud. Luckily for us we were exhausted and the noise didn't keep us awake. All in all we were satisfied with our stay and were very happy our dogs were able to join us.

"Great Location"
KEVIN N, 17 Décembre 2015

Every year we go to St Augustine for the City of lights, this Hotel was great we were in walking distance from everything, had a beautiful view of the River. Which was awesome since the Christmas Boat parade was going on as also.

"Good location, bad experience."
tibo1, 11 Décembre 2015

The location was great, clean hotel, manager not very friendly. After our first night stay we ask Debra if it was possible that we be moved to another room because behind our room there was a bar call Stogies that played loud music until 2:00 A.M. in the morning and we could not get any sleep. Debra said she would try to see if she could move us after the 11:00 A.M. check out, then Sid the manager spoke up and said sarcastically there is noise all around the complex from other businesses. He has a very bad attitude and did not need to interject in our conversation with Debra. Aaron and Debra should be commended for a job well done. If I had a employee like Sid he would be moved or demoted immediately.

"Good experience with great location and view."
Duncan R, 08 Décembre 2015

Nice room amenities and service was attentive. Parking was tight but available. The proximity to downtown shopping can't be beat. Christmas decorations were a minimal but nice touch. The City lights made up for with their light show.

"Great location!"
Travelingseahags1, 07 Décembre 2015

My hubby and I stayed here and had a great time! Nice clean hotel, nice front desk people and great location! We stayed the first night in the suite and as smokers, did not like the idea of having to go down the stairs to smoke. The view was GREAT tho! We requested a room facing the bay on the 2nd floor for the next night. Perfect! Great view and walk out your door to smoke. And you park your car ( in a tiny parking lot!) and leave it.. Walk everywhere around town! Good breakfast right next door too! Will be back!

"Good Location, Manager not so honest"
STEVE E, 04 Décembre 2015

This is a clean older hotel that has been updated. It's close to all you want to do and access in Old Town. The Trolleys stop right in front of the hotel for pick-up and drop off. You can walk to the Visitors Center easily and the fort is right across the street. Plenty of places to shop and eat are just a couple blocks behind the hotel. It is a safe area to be out at night. The rooms are pretty small, and the bathrooms are tiny at best, but it was clean and comfortable if all you want to do is sleep there. All entrances are to the outside. Not particularly scenic, but the location is great. They do not have breakfast but there is hot coffee in the lobby. There is a nice place to get a hot breakfast to the front and adjacent to the hotel. It appears to be part of the hotel but I do not think it actually is. Parking is a bit of an issue. They charge $10 per day extra to self-park your car in a big lot that is surrounded by the hotel rooms. Trip Advisor does not tell you parking is extra. You have to dig into the hotel's web site to learn this. Although we are seasoned travelers and long time Trip Advisor members, we got there and were surprised at the extra cost. Upon check-out I questioned the charge, and the desk clerk quickly brought out Sid, the manager. I explained that the charge was not displayed as part of the deal on Trip Advisor, which I booked the room through. After some discussion he said he wanted me to be happy, and he said he voided the entire bill. I said I only wanted the parking voided, but he insisted he would void the whole bill because his policy is customers must be happy. I agreed and asked for a zero balance recepit. He said that wasn't possible because the account had been voided. I knew better but accepted his word and we left for home. Two days later the hotel bill including parking showed up on my credit card. I feel Sid was not honest in dealing with me, but I also feel somewhat responsible for not insisting he give me a zero balance recepit. I think this hotel is worth staying at, but just be aware the manager may not be completely honest if you have an issue.

"Awesome View"
Neal D, 04 Décembre 2015

Upon arrival we were impressed with the location, the view was amazing from the balcony. Julia at the front desk was very cheerful and helpful with directions and suggestions on places to go and do. The room was very clean and updated. Highly recommend the Best Western Bayfront

"Location location location"
Lisa S, 04 Décembre 2015

We love staying here when we travel to SA. Can't beat the closeness to everything. You can park the car and walk around the town. We also travel with our dog and its pet friendly!! The shower could have been cleaned a bit better but overall great stay.

"Great location but somewhat dated property"
Karastar, 02 Décembre 2015

Stayed here for one night in November. While you can't beat the location (right on the bay in St. Augustine - steps to the water), the property could use updating. The rooms looked older and in need of some new paint, fixtures, etc. We stayed on the first floor, at the far left of the property (closest to the restaurant next door) and during the dinner hour, MAN was it loud! Walls are thin, so be prepared to hear your neighbors and street / car traffic. The window in the bathroom literally looked out into the street and we could see people walking by RIGHT OUTSIDE our window. Again, the location is great, in the heart of the action and right near the water, just be prepared for some of the drawbacks.

"We like it here."
Susan L W, 01 Décembre 2015

Rooms were nice and remodeled, however, bathrooms are small. The price was right, and we love the fact that we are right by the historical district and don't have to drive our car after arriving at the motel. They have a nice veranda where you can sit and look over at the water. The staff was friendly. We have stayed here before and will again!

"DISSAPPOINTED.......Nov. 29th."
JMGRAFTON, 30 Novembre 2015

Booked two rooms for one night. Upon arrival, rooms were small, but well appointed, clean and comfortable. First disappointment, no venting in the bathroom and small window would not stay open. The plumbing was very, very noisy. Second disappointment, was wakening up at 11.30pm to find a cockroach wandering across the floor. I tried to call the front desk, but the phone in the room didn't work. I had to dress and go downstairs to reception. Not much the young lady on the desk could do after providing a disinfectant spray, not even bug spray. She did offer to leave a note for the manager who would discount the room. After a sleepless night, when I approached the desk person in the morning, she asked, 'don't you have bugs in the UK ?' How unprofessional and rude. When it was pointed out a discount was offered the previous night, she reluctantly refunded $10.

"Great Location to Stay When in St. Augustine"
GaryandDenise2013, 30 Novembre 2015

The Bayfront Inn Best Western Motel is a great place to stay when you are visiting the old historic city of St. Augustine. It is adjacent to the old city and you can walk right out and you are there!! The Old Fort Castillo de San Marcos is diagonally located right across the street from this well kept motel and the horse and carriage rides line up along the street that the motel sits on which is right along the Matanzas Bay where you can view the boats all our on the bay. The rooms are well kept and the staff is super friendly and can make good recommendations about restaurants and places to visit based on the number of days that you will be staying. When you arrive at the motel, you can park your car and walk to most everything and you can also buy trolley tickets right there at the motel front desk. If you are staying at least three days, buy the three day tickets. It is well worth the price. There is a trolley stop right in front of the Bayfront Inn Best Western motel. Each room has park bench style seating outside the room so that you can sit outside and enjoy the view. There are several porch-like areas on the upper floor where guests can sit together and visit. There are picnic tables in these areas for guests use too. All rooms have plenty of pillows on each bed, free wireless internet, flat panel TVs, and comfortable beds that won't leave you with a backache when you get up each morning. We stayed at the Bayfront Inn Best Western for four nights during the "Nights of Lights" and really enjoyed the convenience of being right there adjacent to the old city. We would walk and visit the sights and shops for several hours and then if we got tired we could easily walk back to our room for a short rest before starting out in another direction. The Bayfront Inn Best Western being right on the bay was also very relaxing because we could walk right our front and cross over and sit along the seawall and watch the boats as they came in. Interesting too was to watch the Bridge of Lions as it would sound its horn to signal that it would be going up to allow a tall boat to come through. We would definitely stay at the Bayfront Inn Best Western again on our next trip to one of our favorite cities in Florida. It is a wonderful clean, well managed place to stay. We appreciated the hospitality that the staff extended to us during out stay. We'll be back soon.

"Location is Everything in St. Augustine"
Elaina E, 29 Novembre 2015

This hotel is perfectly located to all the main attractions. Additionally there is a trolley stop right outside as well. Just overall convenient to this awesome city. The hotel room was clean with two queen beds and was quiet. There was an air unit in the room that was blowing very cold which made it quite annoying while at the bathroom sink and the actual tub and toilet room were so small that if you were any bigger than a 4'11" female, you might get stuck in there. I think that was my biggest complaint. Otherwise the staff were friendly, the location was great and there is even a good breakfast place next store. All right across from the beautiful water with all the sailboats.

"Just Eh."
ceebee91, 24 Novembre 2015

Location is really the only thing this hotel has going for it, it is about 2-3 blocks from kind street which is nice, and right near the fort if you plan to visit that. Pros: No carpet in the room Cons: Extremely noisy bar with loud live music in the alley about 5 steps behind hotel, if you want to go to sleep before 2am good luck. No breakfast options at all, also charge $10/day just to park your car in the parking lot. Did not think the hotel offered anything to be worth the price they charge!

"Fantastic Location-Very Nice, Clean Rooms-Great Staff"
FallTraveler56, 18 Novembre 2015

Outstanding staff from check-in to check-out. Fast friendly courteous service. The hotel location is ideal for walking and taking in old St. Augustine's attractions. Short walk to the old fort and St. George Street shops and restaurants. The rooms are very clean and comfortable. On the smaller size, but very comfortable. Sit on the upstairs balcony and take in the sights and sounds of old St. Augustine. Will definitely go back to this hotel.

"Basic Place With Interesting Extras"
EdinFrance510, 12 Novembre 2015

The good: You wake up and a National Monument is right across the street, the 17th century fort the Spanish built to defend the city. The rooms are clean, and it's your basic Best Western, but that means it'll be less expensive than some places in St. Augustine, particularly on weekdays. Another great thing is Mary's Bay View Cafe, which I guess you could say is the motel's coffee shop. There's a neon sign in the back that says The Mary Show, and it is. The food is super for a motel coffee shop: wonderful omelets, hash browns made in-house, not some previously-frozen grease slab. Service is wonderful and it's great to see everyone interact with each other. The Not-So-Good. Make sure you get a room on the side, because the long back of the building faces a street, and on that street is a bar with very loud live music and patrons whooping it up. The place is so close you could almost swipe a drink off of one of the tables. And did I mention it's loud?

"Location. Location. Location. "
STEVE E, 10 Novembre 2015

Not the best but it's close to all u want to do in old town and the trolley stops right in front of the hotel. Rooms are small but clean and comfortable. Bathroom is tiny and tight. Wifi works well. Staff very helpful and friendly. No free breakfast but a good place w cheap eats is basically attached. U have to pay to park which seems a bit odd for Best Western but overall cost is good for the location to old town. We stayed two nights three days and didn't use our car, between the trolley and walking. If u want lots of beach time u may want to stay out on the beach. If u want to soak up the history this is the place to stay. Can't beat the location for the price.

"Rip off prices and Noisy"
Real R, 06 Novembre 2015

Won't be back. Rip off pricing for weekends (Friday - Sunday), additional upcharges for holidays. They also charge $10 a day to park, and charge additional tax for that! Free WiFI that's slow as a dog. In room TV was not even HD; reception was poor/fuzzy, with no decent selection of channels. Last but not least, there's a cigar bar located behind the units. If you like loud music and yelling from people hanging around after the bar closes, then come on in! All in all, a horrible experience.

"Best place to stay in St. Augustine"
Darrel W, 05 Novembre 2015

My family and I have been staying at this hotel when we visit St. Augustine for many, many years and we have never been disappointed. The location could not be better. Park when you get there and you are in a very short walking distance to everything. The rooms which were recently all completely renovated are amazing. The manager Sid is phenomenal, other than making you feel like you're at home upon your arrival, with his smile and welcoming and professional demeanor, he will also make sure that even the smallest issue that may rarely come up is addressed quickly and to your satisfaction. We have another trip to St. Augustine coming up and one of the main parts of our trip that we are looking forward too is our stay at the Best Western Bayfront!! As a Florida native I highly recommend you stay here too.

"Right on the Bayfront"
Pamela P, 27 Octobre 2015

Great hotel. Right on the bay front in the old quarter. Walk to restaurants and taverns. Loved walking along the fort and seawall. Crossed the street and hopped into a horse and buggy for a ride around the old town. Enjoyed visiting my hometown...

"Still a great place"
Thomas O, 26 Octobre 2015

This is my second review of this location. The location is outstanding and this is a really great place. i do however have a word of warning. Our last stay we ended up in room 128 (First floor south). The 'good' is the room has the largest bathroom we have seen there. The bad is it is loud...especially around closing time at Meehan's. The bathroom window for the room overlooks the bar and the joyous Meehan customers that happen to be staying in the hotel walk right past room 128 and those near it. As a matter of fact one happy young lady was banging on a nearby door yelling 'security!' I would have been mad if it wasn't so funny. So again... I still like the hotel, but the south east side first floor rooms can be pretty loud.

"Location, Location"
Akajun, 25 Octobre 2015

Hotel stays packed. Parking is a fun exercise since cars are everywhere and have to be managed by a parking attendant. It is a Best Western, but there is NO Breakfast. Rooms are very small with very noisy AC window units. Weekend rates are almost double weekday rates,

"Our own Private Abode..."
Piesdescalzos, 24 Octobre 2015

If you can stay in the suite located just above their main office you won't regret it. Compares to any of the amazing B&B's, hotels in the Historic area. This suite faces the waterfront and the Castle to the side of the hotel as it has two windows. Since, you have to enter a private door, then go a flight of stairs to find your room door you would not be disturbed by any noise at all.Their standard rooms are great as well, but this suite was an incredible find!

"Family mini vacation"
beansmommy, 22 Octobre 2015

We booked this hotel because of the price and location.Although they definitely need more than one person in the front office, all was good.We ended up leaving my little girl's pillow ( very important to her because it belonged to her grandfather) and Aaron in the front office was so kind and caring about our situation.I mean he really took the time to try to find this lost pillow.He did end up finding it for us!! I firmly believe it's because he truly cared.It's people like that that make you want to go back and stay again,and we will! Thank you Aaron!

"Great location, clean hotel, good price"
hhb424, 21 Octobre 2015

This is an excellent location -- within walking distance of everything you'd want to see and do in St. Augustine. The pool is small, but clean and fun. Parking is available. The rooms were clean, and the staff was friendly. For such a prime location, this was very reasonably priced. Would definitely stay here again if I'm back in St. Augustine.

"Bayfront Inn"
Jennifer S, 18 Octobre 2015

This was very well priced and so nice and clean. Walking distance to almost everything with a great view. The bathroom was a little compact, but very clean and useable. We went for a wedding at the White Room and was able to walk to the wedding without breaking a sweat. Great staff, was always very nice and helpful with everything. There's also a trolly stop right in front of the Bayfront Inn, So convenient. When I go back I will stay here again!

"Great Location"
Charles I, 15 Octobre 2015

Clean and well kept. Rooms probably smaller than normal, but very comfortable. Location is a real draw here as it is facing the bay and is on the edge of the historic district. Walking distance to the fort and Ripley's as well as all the local restaurants.

"Get's better every time"
Penar-Group, 12 Octobre 2015

We have been visiting this Inn regularly for the past 40 years. For quite a few years it was privately owned but is now part of the Best Western chain. The best thing about this hotel is it's location. You park your car and just enjoy your stay. You can walk to the restoration area only a block away. The tram which will take you on a tour explaining the history of St Augustine will pick you up at the reception area. Restaurants are close and excellent. Your view is the Castillio Santo Domingo, the fort, directly across the street. You can see the inlet and ocean. This hotel was probably built in the 50's but has been completely renovated. The rooms are smallish but have everything you could want ie. WiFi, frig, TV etc. You don't go to St Augustine

"Excellent location, Great price"
Rdy2Go2day, 08 Octobre 2015

This hotel is the best location - directly across from the Fort and walking distance to everything. The hotel looks much better than the pictures with the Spanish style decor. Our room was very nice, clean and comfortable. It had a nice second floor deck facing the water where you could view the fort and entire waterway. Even the bathroom products were like those you see in much more expensive hotels and B&Bs. We were very happy to find such great quality and location for a lot less than the other hotels and B&Bs in the area. I will definitely be recommending this hotel to others.

"Perfect Location"
Susan O, 07 Octobre 2015

Because we arrived in St. Augustine earlier than anticipated, we asked if we could check-in early. There was a room ready, and we were fortunate to get it. While not the quietest room at night, the location and view of the bay made up for it. Unfortunately, there was some miscommunication and our room was not cleaned the first night. When we mentioned it at the desk, we were told that everyone had left and we could pick up our towels, etc. at the office. Be aware that there is a parking fee of $10.00 an evening. While we understand a parking fee, according to the our booking site, it was $7.00. When this was mentioned at the desk, we were told that the site does not check anything with them. I would think a business such as Best Western would be sure that all booking sites were correct. We visit St. Augustine often and have stayed at the other Best Western with no problems. The location cannot be beat, but management could tighten some things up.

"Worth the Location"
iChance, 06 Octobre 2015

We stayed in August 2015 It was affordable, clean, and a perfect location for the activities we had on our itinerary Situated between the Castillo de San Marcos and the Bridge of Lions on A1A, it's walking distance from Ripley's, St. George St. and the Historic District, Flagler College, The Lightner Museum, A1A Ale Works, and many other St. Augustine must-do's The staff was friendly and courteous. A woman even helped stage a bottle of champagne in our room while we were out as a surprise We would be more than happy to stay there again

"Location location location"
YankeeGirlHiltonHead, 04 Octobre 2015

Staff were friendly, room was modernized and very comfortable but had a few maintenance issues. It is directly across from the bay and fort. The historic district with shops and restaurants was all around us. We parked the car and walked everywhere. No regrets about staying here.

"Great place to stay - management needs some customer service skills improved"
Trish E, 03 Octobre 2015

Location, location location! I have stayed at this hotel many times, even when it was privately owned before BW. You cannot beat the location to everything in St. Augustine.The staff is helpful and courteous but the front desk manager could use some customer service skills. The Harbor View cafe next door is excellent and convenient for breakfast since the BW does not have any.. Two blocks from St. George street where shopping and history are wonderful. Hotel faces water and a block from the Castille de San Marcos. Trolley is great transportation.

"Oldest City a Must Visit"
John B, 29 Septembre 2015

This hotel is located across from the fort and easily located around a lot of attractions. Very friendly staff, hotel is small but quaint which is fine because majority of time is spent touring the town.

"Expected better"
emellon, 26 Septembre 2015

My first impression was good in that the room looked nice and clean and the location was great with a view of the bay. However, there were bugs in the tub, the shower curtain was too short and the shower head was terrible.

Share the link of
this hotel

Besoin d'aide ?

Nous vous répondons sous 48H